1 00:00:02,360 --> 00:00:04,440 Speaker 1: Ron and an Ian car with no codes, and not 2 00:00:04,519 --> 00:00:06,680 Speaker 1: every car i'll have a code's gotta go back for logic. 3 00:00:06,720 --> 00:00:09,039 Speaker 1: In the case of EVAP, you always gotta think front door, 4 00:00:09,080 --> 00:00:12,639 Speaker 1: back door, cup of coffee, ventill clear, yes, no, and 5 00:00:12,760 --> 00:00:19,079 Speaker 1: kind of take it from there. That was a car, 6 00:00:20,400 --> 00:00:24,000 Speaker 1: the Car Doctor. You can actually mute the sound. Uh 7 00:00:24,160 --> 00:00:26,920 Speaker 1: it's something about turn the ignition switch on, buckle and 8 00:00:26,960 --> 00:00:29,440 Speaker 1: unbuckled the seatbelt three times and then cycle the keep 9 00:00:29,480 --> 00:00:32,080 Speaker 1: back off in ten seconds and you can affect how 10 00:00:32,080 --> 00:00:34,120 Speaker 1: and when the seatbelt chime goes on. I don't I 11 00:00:34,120 --> 00:00:37,440 Speaker 1: don't know why they programmed this in there. I brother, 12 00:00:37,479 --> 00:00:39,560 Speaker 1: it's beyond me. I just I would make it work 13 00:00:39,640 --> 00:00:42,319 Speaker 1: or not work. Welcome to the radio home of Ron 14 00:00:42,360 --> 00:00:46,680 Speaker 1: and Anian The Car Doctor, since this is where car 15 00:00:46,760 --> 00:00:50,519 Speaker 1: owners the world overturn to for their definitive opinion on 16 00:00:50,600 --> 00:00:54,320 Speaker 1: automotive repair. If your mechanics giving you a busy signal, 17 00:00:54,520 --> 00:00:57,720 Speaker 1: pick up the phone and call in the garage doors 18 00:00:57,920 --> 00:00:59,840 Speaker 1: are open, but I am here to take your call 19 00:01:00,240 --> 00:01:09,640 Speaker 1: at eight five five six and now running technology, technology, technology. 20 00:01:09,640 --> 00:01:12,200 Speaker 1: It seems it's all I'm talking about today. I um, 21 00:01:12,319 --> 00:01:14,520 Speaker 1: we had at no, I'm sorry, we had a two 22 00:01:14,560 --> 00:01:16,920 Speaker 1: thousand eight. Wrong car had a two thousand eight GEEP. 23 00:01:16,920 --> 00:01:18,800 Speaker 1: Real quick, I'll tell you this story. UM had a 24 00:01:18,840 --> 00:01:22,120 Speaker 1: two thousand eight GEEP Grand Cherokee this week and the 25 00:01:22,360 --> 00:01:27,479 Speaker 1: complaint was the powered door locks would unlock but not lock, 26 00:01:28,680 --> 00:01:31,360 Speaker 1: and it was the same from the key fob versus 27 00:01:31,720 --> 00:01:36,880 Speaker 1: the button in the door. It was a strange diagnosis. 28 00:01:37,600 --> 00:01:40,480 Speaker 1: It was a combination of everything I've ever done to 29 00:01:40,520 --> 00:01:42,560 Speaker 1: a vehicle in terms of trying to find a solution. 30 00:01:42,600 --> 00:01:45,600 Speaker 1: We use the scan tool, use the multimeter. Proved that 31 00:01:45,600 --> 00:01:48,559 Speaker 1: my multimeter is finally outdated because I could actually watch 32 00:01:48,600 --> 00:01:51,440 Speaker 1: the minimum voltage reading drop faster on a scope than 33 00:01:51,480 --> 00:01:53,440 Speaker 1: I could on the meter. The meter couldn't keep up 34 00:01:53,760 --> 00:01:57,000 Speaker 1: with the Lenn network or the CAN network bus on 35 00:01:57,160 --> 00:01:59,040 Speaker 1: me that was running the powered door locks, and I 36 00:01:59,120 --> 00:02:00,760 Speaker 1: kind of was playing with it. I wanted to see 37 00:02:00,760 --> 00:02:02,520 Speaker 1: the failure because I've been looking for it. I knew 38 00:02:02,520 --> 00:02:04,560 Speaker 1: it was coming. I knew the line in the sand 39 00:02:04,680 --> 00:02:06,520 Speaker 1: was there somewhere. I knew my meter was going to 40 00:02:06,640 --> 00:02:09,320 Speaker 1: run out of out of itself. There wouldn't have enough 41 00:02:10,160 --> 00:02:13,720 Speaker 1: to keep up with how fast things change, and long 42 00:02:13,800 --> 00:02:16,720 Speaker 1: story short, I was able to watch on a scan tool. 43 00:02:16,760 --> 00:02:18,400 Speaker 1: I was able to watch when I hit the power 44 00:02:18,480 --> 00:02:21,960 Speaker 1: doorlock switch command yes, command no lock unlock. I could 45 00:02:21,960 --> 00:02:24,079 Speaker 1: see all the commands. I could see the signal gets 46 00:02:24,120 --> 00:02:26,440 Speaker 1: sent to the instrument cluster. Because the instrument cluster was 47 00:02:26,440 --> 00:02:29,000 Speaker 1: the module on this O eight G Grand Cherokee s 48 00:02:29,120 --> 00:02:30,960 Speaker 1: R T eight that was the brains of the operations, 49 00:02:31,000 --> 00:02:34,520 Speaker 1: so to speak, that had authority to run the doorlock 50 00:02:34,600 --> 00:02:37,160 Speaker 1: actuators from the instrument cluster. It sent a signal out 51 00:02:37,560 --> 00:02:41,560 Speaker 1: on pine light green light blue wire leading up to 52 00:02:42,040 --> 00:02:44,320 Speaker 1: coming out of the cluster. Fed the door lock and 53 00:02:44,480 --> 00:02:47,679 Speaker 1: unlock relay circuit came out on pin thirty six down 54 00:02:47,720 --> 00:02:50,880 Speaker 1: to the doorlock. Actually, the stupidity of JEEP, I have 55 00:02:51,000 --> 00:02:54,919 Speaker 1: to tell you is that the I said to myself 56 00:02:55,120 --> 00:02:56,920 Speaker 1: as I got into the diagnosis, I said, this is 57 00:02:56,919 --> 00:02:59,520 Speaker 1: a bad unlock relay or a bad lock relay. Rather, 58 00:02:59,560 --> 00:03:02,560 Speaker 1: I'm sorry, this is a bad lock relay. The stupidity 59 00:03:02,600 --> 00:03:06,520 Speaker 1: of JEEP is they cast the lock relay as part 60 00:03:06,639 --> 00:03:09,880 Speaker 1: of the under dash junction boxer underdash fuse box on 61 00:03:09,880 --> 00:03:12,800 Speaker 1: the left side of the steering column. So once I 62 00:03:12,919 --> 00:03:14,680 Speaker 1: proved it was a bad lock relay, which I did, 63 00:03:14,720 --> 00:03:17,760 Speaker 1: I pinned out back probe the signal in and the 64 00:03:17,800 --> 00:03:20,000 Speaker 1: signal out, and I had no signal output signal, and 65 00:03:20,040 --> 00:03:22,280 Speaker 1: I got a bad junction box. You have to buy 66 00:03:22,280 --> 00:03:24,720 Speaker 1: a whole junction box. You can't just buy a relay. 67 00:03:24,760 --> 00:03:26,640 Speaker 1: It's cast in as part of the box. It's like, 68 00:03:26,680 --> 00:03:28,799 Speaker 1: what were they thinking or not thinking? I don't think 69 00:03:28,800 --> 00:03:32,960 Speaker 1: they were thinking. The sad part is the parts obsolete, 70 00:03:33,360 --> 00:03:35,440 Speaker 1: which had I been smarter and I called up cheap 71 00:03:35,480 --> 00:03:36,880 Speaker 1: in the first place and said, this is what I'm 72 00:03:36,920 --> 00:03:38,440 Speaker 1: working on. By the way, tell me what parts are 73 00:03:38,480 --> 00:03:40,280 Speaker 1: upsolete because I'll probably be the bad part, you know, 74 00:03:40,320 --> 00:03:43,400 Speaker 1: because that's how it kind of works, right. Um, it 75 00:03:43,480 --> 00:03:47,240 Speaker 1: was a bad junction box, department obsolete, which is all 76 00:03:47,280 --> 00:03:49,000 Speaker 1: part of the we're gonna get your old vehicle off 77 00:03:49,040 --> 00:03:51,640 Speaker 1: the road campaign, and um, we're not gonna have to 78 00:03:51,680 --> 00:03:53,280 Speaker 1: worry about whether or not you choose to buy a 79 00:03:53,280 --> 00:03:58,080 Speaker 1: newer vehicle. You're gonna have to unless you go to eBay. 80 00:03:58,320 --> 00:04:01,840 Speaker 1: We went out to eBay. We found a used Oucian box. Um, 81 00:04:01,880 --> 00:04:03,440 Speaker 1: there seems to be a bunch of them out there. 82 00:04:03,560 --> 00:04:06,360 Speaker 1: Purchased it. It was under two bucks, showed up at 83 00:04:06,360 --> 00:04:08,760 Speaker 1: the shop on Friday. We installed that. Customers happy, the 84 00:04:08,760 --> 00:04:11,680 Speaker 1: cars fixed But what a strange diagnosis, right, not something 85 00:04:11,720 --> 00:04:14,640 Speaker 1: you expect to see every day. But you know, again, 86 00:04:14,680 --> 00:04:18,400 Speaker 1: as technology growth, you couldn't lock this vehicle. You know, 87 00:04:18,600 --> 00:04:20,839 Speaker 1: you could lock the four doors manually, but there was 88 00:04:20,880 --> 00:04:23,880 Speaker 1: no way to lock the rear hatch or unlock the 89 00:04:23,920 --> 00:04:25,800 Speaker 1: rear hatch. You couldn't open the rear hatch. There was 90 00:04:25,839 --> 00:04:28,359 Speaker 1: no provision for you know, you needed to use the 91 00:04:28,360 --> 00:04:31,159 Speaker 1: remote and it wouldn't work. You couldn't lock the back door. 92 00:04:31,200 --> 00:04:33,120 Speaker 1: You can unlock it rather, I'm sorry, but you couldn't 93 00:04:33,160 --> 00:04:35,080 Speaker 1: lock it. You couldn't lock the rear hatch. What a 94 00:04:35,120 --> 00:04:37,440 Speaker 1: pain in the neck. You know, I've said that for years, right. 95 00:04:37,440 --> 00:04:39,479 Speaker 1: You look at some cars. They've got a key on 96 00:04:39,480 --> 00:04:41,240 Speaker 1: one side, but they don't have a key on the other. 97 00:04:41,279 --> 00:04:43,840 Speaker 1: They put one lock cylinder in the vehicle, and then 98 00:04:43,880 --> 00:04:46,599 Speaker 1: you're counting on the electronics. As the vehicle gets you know, 99 00:04:46,680 --> 00:04:48,599 Speaker 1: goes down the road, as it gets older. What do 100 00:04:48,640 --> 00:04:51,159 Speaker 1: you do if something breaks? You have to fix it. 101 00:04:51,279 --> 00:04:53,920 Speaker 1: So but in any event, that was that was one 102 00:04:53,920 --> 00:04:55,440 Speaker 1: of the repairs this week. I want to move along 103 00:04:55,440 --> 00:04:57,720 Speaker 1: because we've got We've got a great interview down around 104 00:04:57,720 --> 00:04:59,440 Speaker 1: the bottom of the hour of Philip Buston. He's the 105 00:04:59,440 --> 00:05:01,840 Speaker 1: manager of technical training for n g K n t K. 106 00:05:02,200 --> 00:05:04,000 Speaker 1: We're gonna talk about the shop squad and some of 107 00:05:04,000 --> 00:05:06,320 Speaker 1: the other things and g K and NTIK bring to 108 00:05:06,320 --> 00:05:09,440 Speaker 1: the automotive after market. So we've got Philip and the 109 00:05:09,440 --> 00:05:11,359 Speaker 1: wings in the in the in the green room is 110 00:05:11,360 --> 00:05:13,279 Speaker 1: it the green room? In the blue room, Tom green room? 111 00:05:13,600 --> 00:05:15,560 Speaker 1: And uh, I want to move along here, so let's 112 00:05:15,600 --> 00:05:18,479 Speaker 1: go over to Let's go over to Brian and Philly 113 00:05:19,000 --> 00:05:21,880 Speaker 1: Ford fusion and some lugnut issues. Not the not the 114 00:05:21,880 --> 00:05:24,760 Speaker 1: most technology based problem in the world, Brian. But let's 115 00:05:24,800 --> 00:05:26,279 Speaker 1: see what we can do for you here. Brother, what's 116 00:05:26,279 --> 00:05:29,159 Speaker 1: going on? He Roman? How are you good? Sir? What's cooking? 117 00:05:29,839 --> 00:05:31,360 Speaker 1: You need to ask me about cheese steaks like you 118 00:05:31,480 --> 00:05:33,080 Speaker 1: always do. I felt, you know, I felt a little 119 00:05:33,120 --> 00:05:35,120 Speaker 1: off today. Well, I you know, I tell you what. 120 00:05:35,160 --> 00:05:38,320 Speaker 1: I've been watching my Rocky movies again and I really 121 00:05:38,320 --> 00:05:40,120 Speaker 1: have to come down. I didn't realize that that was 122 00:05:40,200 --> 00:05:44,600 Speaker 1: the steps to the Philadelphia Museum of Modern Art. Yeah 123 00:05:44,600 --> 00:05:46,560 Speaker 1: it is. So you know, my my wife's into art, 124 00:05:46,600 --> 00:05:48,240 Speaker 1: so I'm gonna bring her. I'm gonna tell her We're 125 00:05:48,279 --> 00:05:50,560 Speaker 1: going down there to see the Museum of modern art 126 00:05:50,560 --> 00:05:52,000 Speaker 1: and then when she's not looking, I'm gonna run up 127 00:05:52,040 --> 00:05:54,320 Speaker 1: the steps in my rocky T shirt. So you go. 128 00:05:55,120 --> 00:05:57,240 Speaker 1: You gotta let me know where you're if you want 129 00:05:57,240 --> 00:05:58,680 Speaker 1: to know where cheese steaks or I can say the 130 00:05:58,680 --> 00:06:00,680 Speaker 1: good ones, not the tourist trap. Well, I'll tell you 131 00:06:00,720 --> 00:06:02,440 Speaker 1: what when I when I when I decided to go, 132 00:06:02,480 --> 00:06:05,000 Speaker 1: it will be in the spring, and um, I'll announce 133 00:06:05,040 --> 00:06:06,400 Speaker 1: it here so you can call me and tell me 134 00:06:06,400 --> 00:06:08,760 Speaker 1: who the current best cheese steak is in Philly. Who's 135 00:06:08,760 --> 00:06:10,880 Speaker 1: the current best cheese steak in Philly right now? If 136 00:06:10,920 --> 00:06:12,640 Speaker 1: I was there right now, I think I think it's 137 00:06:12,680 --> 00:06:15,240 Speaker 1: Jim Steaks, But they're closed doing a fire, so they're 138 00:06:15,240 --> 00:06:18,040 Speaker 1: not reopening until September. But I have a whole bunch 139 00:06:18,080 --> 00:06:20,320 Speaker 1: for you. I mean, like I said, the Pass and 140 00:06:20,320 --> 00:06:22,400 Speaker 1: Gino is the most famous. I don't think they're the best, 141 00:06:22,440 --> 00:06:24,360 Speaker 1: but they're the most famous. Are they the ones in 142 00:06:24,440 --> 00:06:27,000 Speaker 1: the Are they the ones in the train station? Now? 143 00:06:27,120 --> 00:06:28,919 Speaker 1: There were? These two are right across each other in 144 00:06:28,920 --> 00:06:32,000 Speaker 1: South Philly. They're literally right across each other, and they're 145 00:06:32,040 --> 00:06:34,120 Speaker 1: like the touristy ones. But I might have to bring 146 00:06:34,200 --> 00:06:36,080 Speaker 1: Tom with me. He'll take one I'll take the other. 147 00:06:36,160 --> 00:06:38,040 Speaker 1: We'll have a contest. Tom smile and I got Tom 148 00:06:38,040 --> 00:06:41,320 Speaker 1: to smile today, so I'll take it. It'll be on me. 149 00:06:41,360 --> 00:06:43,760 Speaker 1: If you want, we'll meet up. How can I help 150 00:06:43,760 --> 00:06:47,240 Speaker 1: you today, Brian? Okay, this is a strange one two thousand, 151 00:06:47,279 --> 00:06:49,640 Speaker 1: seventeen four Fusion Um. There's a place where I get 152 00:06:49,640 --> 00:06:51,960 Speaker 1: my tires, the replacement tires. I've been going here for 153 00:06:52,000 --> 00:06:54,760 Speaker 1: a number of years and I went through my free rotation. 154 00:06:54,800 --> 00:06:56,680 Speaker 1: They said we got a problem and I guess what. 155 00:06:56,760 --> 00:06:58,440 Speaker 1: They said, we can't get the lug guns office, So 156 00:06:58,520 --> 00:07:00,680 Speaker 1: what do you mean. They said, well, you know they're 157 00:07:00,680 --> 00:07:03,320 Speaker 1: plastic and they've worn out, and this happens. And I said, 158 00:07:03,400 --> 00:07:05,400 Speaker 1: can you guys replace it and they said no, we don't. 159 00:07:05,400 --> 00:07:07,080 Speaker 1: We don't. We don't have the tools to do it. 160 00:07:07,120 --> 00:07:09,120 Speaker 1: And I said, dude, you're a tire place. I've known 161 00:07:09,160 --> 00:07:12,080 Speaker 1: you guys for years. And they said, well, this is 162 00:07:12,120 --> 00:07:14,440 Speaker 1: what happens. And I'm like okay, and I said, you know, 163 00:07:14,480 --> 00:07:16,040 Speaker 1: I think I have a leak. They said, yeah, yeah, 164 00:07:16,040 --> 00:07:18,400 Speaker 1: we we were able to plug your tire without taking 165 00:07:18,400 --> 00:07:20,720 Speaker 1: it off, you know, no charge for you, of course. 166 00:07:20,920 --> 00:07:23,920 Speaker 1: So it's like, I'm okay, but this I have never 167 00:07:24,040 --> 00:07:26,520 Speaker 1: heard anything like this. Well, I'm wondering if they're saying 168 00:07:26,520 --> 00:07:29,720 Speaker 1: when they call it plastic, is it an aluminum capped 169 00:07:29,960 --> 00:07:31,480 Speaker 1: lug note which I think it is. I think it's 170 00:07:31,520 --> 00:07:35,320 Speaker 1: just a stamp steel cap over a steel bodied lug, 171 00:07:35,560 --> 00:07:38,080 Speaker 1: and they're they're calling it plastic. It's not really plastic. 172 00:07:38,080 --> 00:07:41,880 Speaker 1: It's a decorative cap of some kind and it gets distorted. Um, 173 00:07:41,920 --> 00:07:44,320 Speaker 1: but I believe it's going to be aluminum or stamp steel. 174 00:07:44,880 --> 00:07:48,560 Speaker 1: Now common problem, real big problem. We see a lot 175 00:07:48,600 --> 00:07:51,400 Speaker 1: of it. There's a company out there. The final solution 176 00:07:51,440 --> 00:07:53,400 Speaker 1: if you can't get them office from a company called 177 00:07:53,520 --> 00:07:56,360 Speaker 1: lug Ripper l U g R I P P e 178 00:07:56,600 --> 00:07:59,560 Speaker 1: R lug ripper dot com. They make a variety of 179 00:07:59,560 --> 00:08:03,080 Speaker 1: tools that will UM. It's it's a fixed harbor that 180 00:08:03,120 --> 00:08:05,320 Speaker 1: goes over the outside of the lug and you'll drill 181 00:08:05,440 --> 00:08:07,680 Speaker 1: right down through. It's a little costly because you're gonna 182 00:08:07,680 --> 00:08:09,920 Speaker 1: have to replace you know, the lug and the nut 183 00:08:10,280 --> 00:08:11,920 Speaker 1: and if you've got to do twenty of them, if 184 00:08:11,920 --> 00:08:13,720 Speaker 1: there's you know, this is five lugs per wheel, this 185 00:08:13,760 --> 00:08:16,280 Speaker 1: is gonna cost a bit. So we're hoping that we 186 00:08:16,320 --> 00:08:19,600 Speaker 1: can find a secondary solution. But lug ripper will get 187 00:08:19,640 --> 00:08:22,160 Speaker 1: it off so that you don't damage the wheel, all right. 188 00:08:22,240 --> 00:08:25,120 Speaker 1: They've got two versions of that tool. Um, you might 189 00:08:25,240 --> 00:08:27,960 Speaker 1: want to find a good mechanical shop that's got something 190 00:08:28,000 --> 00:08:31,160 Speaker 1: like this. The first version didn't work as well. The 191 00:08:31,160 --> 00:08:34,720 Speaker 1: secondary version provides a much sharper car by bit and 192 00:08:34,760 --> 00:08:37,680 Speaker 1: it just cuts right through the lugs. That being said, 193 00:08:38,160 --> 00:08:42,040 Speaker 1: all right, there is also a socket kit out there. 194 00:08:42,080 --> 00:08:44,680 Speaker 1: You know, most lug nuts are either nineteen millimeter, twenty 195 00:08:44,720 --> 00:08:48,360 Speaker 1: one millimeter and so forth. There's a socket set out there. 196 00:08:48,400 --> 00:08:50,200 Speaker 1: Snap On sells it and some of the other tool 197 00:08:50,240 --> 00:08:54,040 Speaker 1: distributors sell it that is odd size. So there'll be 198 00:08:54,360 --> 00:08:57,719 Speaker 1: a nineteen, a nineteen and a half, twenty one and 199 00:08:57,800 --> 00:08:59,880 Speaker 1: twenty one and a half. There's a seventeen a seven 200 00:09:00,000 --> 00:09:03,040 Speaker 1: sen and a half. They've got all half sizes in millimeters, 201 00:09:03,080 --> 00:09:04,840 Speaker 1: so that if you can just you know, get the 202 00:09:04,920 --> 00:09:08,520 Speaker 1: lug onto the socket, all right, it'll at least have 203 00:09:08,600 --> 00:09:11,200 Speaker 1: something to grip. Is there a problem? Do you know 204 00:09:11,240 --> 00:09:13,720 Speaker 1: that they can't get it on or they can't get 205 00:09:13,720 --> 00:09:17,640 Speaker 1: it to grip? You know what? I don't even know 206 00:09:17,679 --> 00:09:20,000 Speaker 1: that you know, but one thing I noticed, I have 207 00:09:20,040 --> 00:09:22,840 Speaker 1: a regular mechanic, No I have. I have a mechanic 208 00:09:23,000 --> 00:09:24,679 Speaker 1: used to be a text coast station. That's a long. 209 00:09:24,800 --> 00:09:27,679 Speaker 1: I go back with them, and I, you know, I 210 00:09:27,720 --> 00:09:30,360 Speaker 1: had the inspection a month before this, and um they 211 00:09:30,440 --> 00:09:32,200 Speaker 1: you know, they took you know, for inspection. It took 212 00:09:32,200 --> 00:09:35,840 Speaker 1: the tires off, break replacement. They didn't mention a problem. 213 00:09:35,920 --> 00:09:39,040 Speaker 1: So was the kid at the Texaco? Was he the 214 00:09:39,080 --> 00:09:41,480 Speaker 1: new kid that day? Unfortunately not to throw darts? But 215 00:09:42,080 --> 00:09:44,280 Speaker 1: was he a little zealous with the gun? Before we 216 00:09:44,320 --> 00:09:46,320 Speaker 1: get too crazy here, I would go talk to your 217 00:09:46,320 --> 00:09:49,600 Speaker 1: regular mechanic and and and the one thing I would 218 00:09:49,679 --> 00:09:52,280 Speaker 1: be cautious about is instead of counting on the air 219 00:09:52,320 --> 00:09:56,000 Speaker 1: gun or the cordless gun or what they're using to 220 00:09:56,080 --> 00:09:59,960 Speaker 1: do this, all right, is I would get the car 221 00:10:00,080 --> 00:10:03,520 Speaker 1: on the ground, apply the parking break. Um, you know, 222 00:10:03,760 --> 00:10:05,800 Speaker 1: get a lugnet that's got some good bite and grip 223 00:10:05,880 --> 00:10:08,840 Speaker 1: to it, and I would put you know, my my 224 00:10:08,920 --> 00:10:11,719 Speaker 1: big long I've got a three ft half inch breaker bar. 225 00:10:12,080 --> 00:10:14,280 Speaker 1: I've also got a three ft three quarter inch breaker 226 00:10:14,320 --> 00:10:16,719 Speaker 1: bar because it's got more mass to it, all right. 227 00:10:17,320 --> 00:10:20,679 Speaker 1: And I would try taking them off by hand, you know, 228 00:10:20,800 --> 00:10:24,160 Speaker 1: because sometimes you just need that steady pull versus the 229 00:10:24,160 --> 00:10:26,600 Speaker 1: bang bang bang of the gun. The bang bang bang 230 00:10:26,640 --> 00:10:27,880 Speaker 1: of the gun is what the store of the lung 231 00:10:27,960 --> 00:10:30,640 Speaker 1: nut in the first place. So uh, you know, you 232 00:10:30,679 --> 00:10:32,880 Speaker 1: could try a little p B blaster if they're rusted 233 00:10:32,880 --> 00:10:35,280 Speaker 1: and corroded and let them soak. P B blaster will 234 00:10:35,320 --> 00:10:37,800 Speaker 1: work great. If there's any roaster corrosion factor involved here, 235 00:10:37,840 --> 00:10:40,760 Speaker 1: I mean that's a given. But the concerns are can 236 00:10:40,800 --> 00:10:44,120 Speaker 1: you get bite? Can you get enough oomph? All right? 237 00:10:44,600 --> 00:10:47,079 Speaker 1: And you know how many of them are like this? 238 00:10:47,880 --> 00:10:49,960 Speaker 1: And you know, by doing it like this, if the 239 00:10:49,960 --> 00:10:52,560 Speaker 1: wheels were just off, I've got to think they're gonna 240 00:10:52,640 --> 00:10:54,840 Speaker 1: come off. I gotta think maybe somebody was a little 241 00:10:54,920 --> 00:10:57,680 Speaker 1: zealous and putting them on, and maybe this tire shop 242 00:10:58,280 --> 00:11:00,559 Speaker 1: didn't really want to apply themselves or didn't want to 243 00:11:00,559 --> 00:11:03,960 Speaker 1: get involved for whatever reason. You know, anytime somebody says 244 00:11:04,000 --> 00:11:06,840 Speaker 1: it can't be done, I always question what aren't they 245 00:11:06,880 --> 00:11:08,640 Speaker 1: seeing or what aren't they looking at? So I don't 246 00:11:08,640 --> 00:11:10,600 Speaker 1: know that I'd get too hopped up yet, let your 247 00:11:10,600 --> 00:11:13,600 Speaker 1: regular guy look at it. The tire shop, they've been 248 00:11:13,600 --> 00:11:15,840 Speaker 1: around three years, They've got a great reputation if always 249 00:11:15,840 --> 00:11:19,920 Speaker 1: treating me great. Ye boy, Like I said, it just 250 00:11:19,920 --> 00:11:23,760 Speaker 1: seems very odd. To me. Yeah, it does seems like 251 00:11:23,840 --> 00:11:25,360 Speaker 1: something like you don't want to take the time and 252 00:11:25,440 --> 00:11:29,360 Speaker 1: the labor to do bingo bingo though you know it's 253 00:11:29,440 --> 00:11:31,600 Speaker 1: it's you know, it's kind of like the difference between 254 00:11:31,600 --> 00:11:33,960 Speaker 1: and not not to condemn, you know, minute clinic, but 255 00:11:33,960 --> 00:11:36,040 Speaker 1: it's kind of like going to CVS minute clinic for 256 00:11:36,040 --> 00:11:39,360 Speaker 1: a vaccine versus going to be a regular doctor. You know. Yeah, 257 00:11:39,440 --> 00:11:40,960 Speaker 1: they're good for the quick stuff, but you know, if 258 00:11:41,000 --> 00:11:45,560 Speaker 1: there's a complication, if something's a little cock eyed, not rich. So, yeah, 259 00:11:45,640 --> 00:11:47,439 Speaker 1: I have a mechanic I trust, you know, good Mannix. 260 00:11:48,120 --> 00:11:50,240 Speaker 1: As you said, our prices, you know, I I'm lucky 261 00:11:50,280 --> 00:11:51,760 Speaker 1: to have that, and I know they would give me that, 262 00:11:51,840 --> 00:11:53,360 Speaker 1: they would give me the straight up. Yeah. And that's 263 00:11:53,360 --> 00:11:55,320 Speaker 1: where and that's where I think your next stomp is. 264 00:11:55,440 --> 00:11:57,440 Speaker 1: Do that, Brian. I'm here if you need me. But remember, 265 00:11:57,440 --> 00:11:58,760 Speaker 1: if you want to see a video, want to get 266 00:11:58,760 --> 00:12:00,880 Speaker 1: out the lug ripper dot com um. At least it's 267 00:12:00,960 --> 00:12:03,040 Speaker 1: entertaining with a cup of coffee to watch the insanity 268 00:12:03,080 --> 00:12:04,599 Speaker 1: of trying to take off some old lug nuts that 269 00:12:04,640 --> 00:12:08,000 Speaker 1: don't want to come loose. All right, kidd okay man, 270 00:12:08,000 --> 00:12:09,720 Speaker 1: thank you, you're very You're very welcome. You'll be well. 271 00:12:09,760 --> 00:12:11,520 Speaker 1: I'm running any in the car. Doctor. We're back right 272 00:12:11,559 --> 00:12:20,000 Speaker 1: after this. Don't go away. He drives that way. But 273 00:12:20,040 --> 00:12:22,640 Speaker 1: when it comes to fixing cars, Ron has card advice 274 00:12:22,720 --> 00:12:26,720 Speaker 1: done right eight five five five zero nine nine zero zero. 275 00:12:27,080 --> 00:12:29,840 Speaker 1: Here's Ron. Hey, let's cruise over to Tom and Maryland. Tom. 276 00:12:29,840 --> 00:12:31,280 Speaker 1: What's going on? How can I help you run an 277 00:12:31,280 --> 00:12:35,200 Speaker 1: any and at your service? Doctor? Issues? I don't know 278 00:12:35,200 --> 00:12:39,520 Speaker 1: if they're related or not. I have a seven to 279 00:12:39,679 --> 00:12:44,800 Speaker 1: CRV which I want do. Uh the key pop will 280 00:12:44,920 --> 00:12:50,720 Speaker 1: unlock the driver's door and uh lock and unlock it. 281 00:12:51,640 --> 00:12:55,960 Speaker 1: It will not lock an unlock or do the the 282 00:12:56,080 --> 00:13:00,000 Speaker 1: drivers to door, the faster door or the other doors 283 00:13:00,080 --> 00:13:04,120 Speaker 1: have to man you to do the locked them and 284 00:13:04,200 --> 00:13:08,400 Speaker 1: opened them. Now the driver's door, the key will not 285 00:13:08,559 --> 00:13:11,600 Speaker 1: work and unlocked the door, but the file wheel the 286 00:13:11,720 --> 00:13:14,920 Speaker 1: driver's the passenger's side the file bone unlock it. But 287 00:13:15,559 --> 00:13:18,840 Speaker 1: the key wheel now got it goes along with that. 288 00:13:19,160 --> 00:13:23,400 Speaker 1: I have a speaker on the driver's side for the radio. 289 00:13:23,679 --> 00:13:28,160 Speaker 1: It's working. The one on the passenger side is not. Now. 290 00:13:28,520 --> 00:13:31,360 Speaker 1: Uh see where the harness is there? The little tube 291 00:13:31,600 --> 00:13:34,160 Speaker 1: it covers it up. And I knew we'd opened it, 292 00:13:34,200 --> 00:13:38,320 Speaker 1: you'd opened the door on the driver pastor's side, the radio, 293 00:13:38,520 --> 00:13:42,440 Speaker 1: the speaker would work. Uh. Then one day open the 294 00:13:42,440 --> 00:13:46,480 Speaker 1: door and just touched the little uh a little bag 295 00:13:46,760 --> 00:13:50,920 Speaker 1: thing there, and now it doesn't. So it doesn't work. 296 00:13:51,000 --> 00:13:54,400 Speaker 1: So I have a speaker on the radio. Speaker on 297 00:13:54,480 --> 00:13:57,679 Speaker 1: the driver's side works not on the left. And then 298 00:13:57,840 --> 00:14:01,480 Speaker 1: the issue with the fob. Here's where, here's here's where, 299 00:14:01,679 --> 00:14:04,080 Speaker 1: here's where we're going. First of all, in ninety seven, 300 00:14:04,080 --> 00:14:09,200 Speaker 1: this is ninety seven, you said, correct, right, the first 301 00:14:09,200 --> 00:14:11,760 Speaker 1: would come out, Okay, higher mileage, how many miles are 302 00:14:11,800 --> 00:14:17,480 Speaker 1: on it? And it always is, um, we're probably where 303 00:14:17,480 --> 00:14:22,120 Speaker 1: we'd probably have limited scan tool access to information. But 304 00:14:22,240 --> 00:14:24,360 Speaker 1: if I had my choice, I would just want to 305 00:14:24,360 --> 00:14:27,239 Speaker 1: look to see can I can I get any door inputs? 306 00:14:27,280 --> 00:14:30,840 Speaker 1: Can I see any power locked function requests? Things like that, 307 00:14:30,920 --> 00:14:33,160 Speaker 1: things I basically talked about in the open on the jeep. 308 00:14:33,320 --> 00:14:35,000 Speaker 1: I would want to just go through the same steps 309 00:14:35,040 --> 00:14:37,000 Speaker 1: with you. You know, I always diagnose everything the same. 310 00:14:37,040 --> 00:14:39,680 Speaker 1: If there's ten steps, I always go step one through ten. 311 00:14:39,720 --> 00:14:42,760 Speaker 1: I never jumped to two or five or six. So 312 00:14:42,920 --> 00:14:44,720 Speaker 1: that being said, I don't think a scan tool is 313 00:14:44,720 --> 00:14:47,720 Speaker 1: gonna help us much here, um, but one step at 314 00:14:47,720 --> 00:14:50,680 Speaker 1: a time. I want to look at a wiring diagram. Now. 315 00:14:50,960 --> 00:14:53,880 Speaker 1: I want to know because in ninety seven, the dealers 316 00:14:53,920 --> 00:14:57,920 Speaker 1: were installing aftermarket power door locks. You know there was 317 00:14:58,040 --> 00:14:59,920 Speaker 1: there was the option of and some of them had 318 00:15:00,120 --> 00:15:04,720 Speaker 1: aftermarket installed kits. Is it factory Honda lock unlocked remote 319 00:15:04,960 --> 00:15:07,880 Speaker 1: or is it deal or is it is it you know, 320 00:15:08,000 --> 00:15:11,840 Speaker 1: is it aftermarket? Is it aftermarket or right from Honda? 321 00:15:11,960 --> 00:15:14,760 Speaker 1: And you may not know it. The fob may look factory, 322 00:15:14,800 --> 00:15:16,880 Speaker 1: the fob may look like it's you know, correct for 323 00:15:16,920 --> 00:15:19,120 Speaker 1: the vehicle. You don't know it. So you almost have 324 00:15:19,200 --> 00:15:22,840 Speaker 1: to play with matching the wiring and you know, just 325 00:15:22,920 --> 00:15:25,720 Speaker 1: be aware unless you know for a fact that it 326 00:15:25,760 --> 00:15:29,440 Speaker 1: came with factory. Well it's an X and all the 327 00:15:29,520 --> 00:15:32,800 Speaker 1: actions at the time I knew, and I couldn't tell 328 00:15:32,840 --> 00:15:36,160 Speaker 1: your factory. But I mean, but all the acts I 329 00:15:36,320 --> 00:15:40,400 Speaker 1: looked at three different lots, all the acts has had 330 00:15:40,400 --> 00:15:43,200 Speaker 1: the power doors and power locks right well, and they 331 00:15:43,240 --> 00:15:45,400 Speaker 1: would but you wouldn't know if it was deal or 332 00:15:45,440 --> 00:15:48,720 Speaker 1: installed or factory installed. So and I only say that 333 00:15:49,160 --> 00:15:52,280 Speaker 1: because as we get into wiring, and if the wiring 334 00:15:52,320 --> 00:15:55,040 Speaker 1: doesn't make any sense to us, that could be the 335 00:15:55,080 --> 00:15:57,640 Speaker 1: answer that we're looking at an incorrect wiring diagram. We're 336 00:15:57,640 --> 00:15:59,920 Speaker 1: looking at a wiring diagram for a car with factory 337 00:16:00,280 --> 00:16:01,840 Speaker 1: it's got after market and you may not be able 338 00:16:01,840 --> 00:16:03,600 Speaker 1: to find something. So it makes the job a little 339 00:16:03,640 --> 00:16:06,680 Speaker 1: more difficult. Chances are you've got factory fact, chances are 340 00:16:06,720 --> 00:16:09,080 Speaker 1: you've got factory installed. But I just want to put 341 00:16:09,080 --> 00:16:12,280 Speaker 1: it out there as a possibility. All right, First place 342 00:16:12,320 --> 00:16:14,720 Speaker 1: I want to go. First place I want to go 343 00:16:15,120 --> 00:16:16,360 Speaker 1: is I want to look at the wiring and the 344 00:16:16,440 --> 00:16:18,840 Speaker 1: driver's door. Jim, you know you said when you open 345 00:16:18,880 --> 00:16:22,280 Speaker 1: and closed driver's door passenger door, different things start to 346 00:16:22,320 --> 00:16:25,880 Speaker 1: work and not work. Well the passengers when it was 347 00:16:25,880 --> 00:16:29,760 Speaker 1: a passenger side, uh would work and then it would 348 00:16:29,920 --> 00:16:35,240 Speaker 1: now and the driver's side. Uh. The you can lock, well, 349 00:16:35,320 --> 00:16:38,760 Speaker 1: you can't unlock it with the key. Well, I think 350 00:16:38,800 --> 00:16:41,320 Speaker 1: that's I think you've got a lock cylinder issue. But 351 00:16:41,360 --> 00:16:43,760 Speaker 1: I'm trying to focus on the door lock and unlocked 352 00:16:43,800 --> 00:16:47,440 Speaker 1: problem right now, if I can, if I can, Tom, 353 00:16:47,480 --> 00:16:49,480 Speaker 1: I want to look at the driver's door. There's a 354 00:16:49,520 --> 00:16:51,800 Speaker 1: black rubber boot that sits between the door and the 355 00:16:51,880 --> 00:16:55,480 Speaker 1: a pillar. All right, I want to try and prop 356 00:16:55,560 --> 00:16:58,840 Speaker 1: that back or get that open. I'm willing to bet 357 00:16:58,880 --> 00:17:01,200 Speaker 1: we've got a broken yellow red wire coming out of 358 00:17:01,200 --> 00:17:04,560 Speaker 1: the power door lock control module and that's that's or 359 00:17:04,600 --> 00:17:08,360 Speaker 1: it's barely making contact, or it's shorting that that's actually 360 00:17:08,400 --> 00:17:11,159 Speaker 1: causing a problem. I'm betting you've got some broken wires 361 00:17:11,160 --> 00:17:14,800 Speaker 1: and the driver's door and they're gonna have to be repaired. 362 00:17:14,800 --> 00:17:17,520 Speaker 1: And once you repair those, you can then crawl around 363 00:17:17,560 --> 00:17:19,639 Speaker 1: to the other side of the car if you can replicate, 364 00:17:19,800 --> 00:17:21,760 Speaker 1: or if you can with the door open, if you 365 00:17:21,760 --> 00:17:24,080 Speaker 1: can gently and this is either side, if you can 366 00:17:24,119 --> 00:17:29,000 Speaker 1: gently pull prod manipulate that rubber boot and see a 367 00:17:29,080 --> 00:17:31,800 Speaker 1: different response where maybe you get the some locks to 368 00:17:31,880 --> 00:17:33,720 Speaker 1: work and some things not to work, and then all 369 00:17:33,720 --> 00:17:36,560 Speaker 1: of a sudden they do work. You've got broken wiring there. 370 00:17:36,680 --> 00:17:40,679 Speaker 1: The fact is the driver's door locks and unlocks on 371 00:17:40,720 --> 00:17:44,160 Speaker 1: a separate wiring circuit. Then the right front and both 372 00:17:44,200 --> 00:17:47,840 Speaker 1: rear doors, the right front and both rear doors are 373 00:17:47,880 --> 00:17:51,880 Speaker 1: actually on the same circuit, so there's a commonality there. 374 00:17:51,880 --> 00:17:54,280 Speaker 1: So I would focus on that first and see if 375 00:17:54,320 --> 00:17:57,040 Speaker 1: that eliminates and you know, stop some of your other 376 00:17:57,080 --> 00:17:59,639 Speaker 1: problems from happening, and then give me a call back. 377 00:18:00,080 --> 00:18:02,200 Speaker 1: And we'll kind of take it from there. So good 378 00:18:02,240 --> 00:18:04,040 Speaker 1: luck to you. Let me know what happens, uh, you know. 379 00:18:04,119 --> 00:18:06,840 Speaker 1: Coming up next Philip Boston, the n g K n 380 00:18:06,840 --> 00:18:09,240 Speaker 1: t K manager of Technical Training. Phil stopping by. We're 381 00:18:09,240 --> 00:18:11,440 Speaker 1: gonna talk all about it. Stay put, I'm ron Ay 382 00:18:11,480 --> 00:18:13,080 Speaker 1: in the Car Doctor. I'll be back right after this. 383 00:18:43,400 --> 00:18:45,960 Speaker 1: Welcome back, listen to run the Car Doctors. You know, 384 00:18:46,000 --> 00:18:49,760 Speaker 1: our next guest has been around the automotive industry for 385 00:18:49,800 --> 00:18:52,720 Speaker 1: a long time. Philip Boston is the manager of Technical 386 00:18:52,760 --> 00:18:54,840 Speaker 1: Training for n g K. But he's done it all. 387 00:18:54,880 --> 00:18:56,720 Speaker 1: He's been in O E Tech, he's been a shop owner, 388 00:18:56,760 --> 00:19:00,720 Speaker 1: he's a trade school instructor, he's a he developed technic content. 389 00:19:00,920 --> 00:19:02,720 Speaker 1: He has done it all. We're glad to happen with 390 00:19:02,800 --> 00:19:05,800 Speaker 1: us here today on the Car Doctor to talk about training. Philip, 391 00:19:06,000 --> 00:19:08,080 Speaker 1: Philip Boston, Welcome to the Car Doctor, sir. We're glad 392 00:19:08,119 --> 00:19:12,440 Speaker 1: to have you. Thank you. So, you know, the technicians 393 00:19:12,480 --> 00:19:15,679 Speaker 1: out there, what do they go through, what's in, what's involved? 394 00:19:15,840 --> 00:19:17,879 Speaker 1: What do you think the challenges are for the technicians 395 00:19:17,920 --> 00:19:21,280 Speaker 1: of today and and and tomorrow to be trained incompetent 396 00:19:21,840 --> 00:19:29,159 Speaker 1: on the automobiles that we're driving today. Well, today technology 397 00:19:29,200 --> 00:19:33,960 Speaker 1: is constantly evolving, so uh, there are challenges and the 398 00:19:34,040 --> 00:19:39,000 Speaker 1: challenges overall around stay enough to date. Which training is 399 00:19:39,080 --> 00:19:44,320 Speaker 1: that solution? So here at the g K are main 400 00:19:44,400 --> 00:19:47,960 Speaker 1: focus is to support that and as we get feedback 401 00:19:48,119 --> 00:19:52,680 Speaker 1: and stay close to the field and the professionals and 402 00:19:52,880 --> 00:19:56,240 Speaker 1: understanding what the technology change and frustrates the customers and 403 00:19:56,320 --> 00:19:59,400 Speaker 1: also as a challenge for the professionals and servicing them, 404 00:20:00,040 --> 00:20:03,360 Speaker 1: you know, uh, we're in a position to support that. 405 00:20:03,560 --> 00:20:06,800 Speaker 1: And that's the biggest challenge staying up to date. And 406 00:20:06,880 --> 00:20:10,880 Speaker 1: that's where because if he if he doesn't have training, 407 00:20:10,920 --> 00:20:12,840 Speaker 1: he can't fix the car, and then he's then he's 408 00:20:12,880 --> 00:20:15,840 Speaker 1: swapping parts. You you know, you you were an instructor, 409 00:20:15,920 --> 00:20:19,840 Speaker 1: you've developed technical training. Uh, you know ten years ago 410 00:20:20,000 --> 00:20:25,000 Speaker 1: versus today? How much more information is there in a percentage? 411 00:20:25,040 --> 00:20:28,399 Speaker 1: You know, if if if there was, oh, you know, 412 00:20:28,600 --> 00:20:30,960 Speaker 1: X number of pages of new information ten years ago, 413 00:20:31,040 --> 00:20:36,320 Speaker 1: has that number grown by x and x x? How 414 00:20:36,400 --> 00:20:38,600 Speaker 1: much more information is there for a technician to be 415 00:20:38,640 --> 00:20:42,200 Speaker 1: involved with from just ten years ago? Oh? I can't 416 00:20:42,200 --> 00:20:44,400 Speaker 1: even put a number on it right because as soon 417 00:20:44,440 --> 00:20:47,200 Speaker 1: as I do, it will change. So and it would 418 00:20:47,280 --> 00:20:50,399 Speaker 1: change as far as increasing so the complexity of the 419 00:20:50,480 --> 00:20:54,560 Speaker 1: vehicles due to the EPA standards and manufacturers the tronical 420 00:20:55,160 --> 00:21:01,880 Speaker 1: UH playing above that. UH, it is increasing by the year, 421 00:21:02,680 --> 00:21:08,400 Speaker 1: so it is very very high exponentially. It just goes 422 00:21:08,480 --> 00:21:12,200 Speaker 1: up every year. Every year, every time a new model 423 00:21:12,280 --> 00:21:15,240 Speaker 1: here comes out, there is some sort of enhancement that 424 00:21:15,640 --> 00:21:19,400 Speaker 1: crickles down to the complexity of the engine. So when 425 00:21:19,440 --> 00:21:21,520 Speaker 1: those calls are out of warranty, the technician has to 426 00:21:21,560 --> 00:21:24,600 Speaker 1: be well equipped and informed in order to address that 427 00:21:24,680 --> 00:21:29,560 Speaker 1: technology and impossible issues with it. Is this part of 428 00:21:29,600 --> 00:21:33,119 Speaker 1: the basis why m g K created the Shop Squad. 429 00:21:33,119 --> 00:21:35,159 Speaker 1: You know, n g K n t K recently launched 430 00:21:35,160 --> 00:21:38,520 Speaker 1: the Shop Squad. What is the shop Squad? Is this 431 00:21:38,600 --> 00:21:42,359 Speaker 1: the basis point of why it was created pretty much 432 00:21:43,320 --> 00:21:48,240 Speaker 1: pretty much because we sort of various terms and we 433 00:21:48,280 --> 00:21:51,520 Speaker 1: wanted to be different. We ran the data, we did 434 00:21:51,520 --> 00:21:54,919 Speaker 1: the research. The technician shortage out there, there's shops that 435 00:21:54,960 --> 00:21:57,479 Speaker 1: are struggling to stay in business and make a profit 436 00:21:57,520 --> 00:22:01,040 Speaker 1: wall service in our customers. UH. So we're saying, hey, listen, 437 00:22:01,119 --> 00:22:04,480 Speaker 1: we manufacture on O E side and also on the 438 00:22:04,560 --> 00:22:08,960 Speaker 1: side of directly to UM the shops and UH and 439 00:22:09,040 --> 00:22:12,880 Speaker 1: the and the parts organizations that we want to develop 440 00:22:12,920 --> 00:22:16,240 Speaker 1: a squad. So hey, if you need assistance in these areas, 441 00:22:17,040 --> 00:22:21,440 Speaker 1: stay afloat your training support where the squad to call 442 00:22:21,600 --> 00:22:24,919 Speaker 1: Shop Squad to come and help with the pain points 443 00:22:25,080 --> 00:22:28,560 Speaker 1: of the industry. And the core of is training and 444 00:22:28,640 --> 00:22:32,840 Speaker 1: support on both technical side and shop management side. Right, 445 00:22:32,840 --> 00:22:37,080 Speaker 1: because there's more than just there's more than just training involved, right, 446 00:22:37,080 --> 00:22:40,000 Speaker 1: there's there's other benefits the shop squad. What what do 447 00:22:40,119 --> 00:22:43,480 Speaker 1: members receive if they become a shop Squad member? Yes, 448 00:22:43,600 --> 00:22:46,560 Speaker 1: so buy them simply signing up and yes it's a 449 00:22:46,600 --> 00:22:50,440 Speaker 1: shop squad. So, um, the elements of the shops technician, 450 00:22:50,520 --> 00:22:53,520 Speaker 1: stop owner and also the end user the customer that's 451 00:22:53,520 --> 00:22:58,400 Speaker 1: brander viticle to be UH service. So we have three 452 00:22:58,440 --> 00:23:03,919 Speaker 1: different elements UH sharing information. So if there is some 453 00:23:03,960 --> 00:23:06,280 Speaker 1: sort of void, we try to fill it and it's 454 00:23:06,320 --> 00:23:08,360 Speaker 1: all based on feedback. So we want them to join 455 00:23:08,400 --> 00:23:11,480 Speaker 1: into this community where we could play a role as 456 00:23:11,520 --> 00:23:14,800 Speaker 1: the shop Squad coming in and service in our community members. 457 00:23:14,800 --> 00:23:17,200 Speaker 1: That's within Shop Squad. We heard at pain points and 458 00:23:17,240 --> 00:23:19,600 Speaker 1: we're trying to address them. So with our research before 459 00:23:19,720 --> 00:23:22,159 Speaker 1: kicked off, the major pain point was keeping up with 460 00:23:22,240 --> 00:23:25,800 Speaker 1: all these different types of technologies. So our training pieces 461 00:23:25,880 --> 00:23:28,760 Speaker 1: leading away within that aspect of shop Squad both the 462 00:23:28,800 --> 00:23:32,719 Speaker 1: other elements, is creating a community to get feedback, share information, 463 00:23:33,160 --> 00:23:38,760 Speaker 1: and continue to grow the support for shops servicing their customers. 464 00:23:38,800 --> 00:23:40,640 Speaker 1: So and for those of you just tuning in, we're 465 00:23:40,640 --> 00:23:43,040 Speaker 1: talking to Philip Boston. He's the manager of technical training 466 00:23:43,080 --> 00:23:46,560 Speaker 1: for m g K UM. Philip, let's let's pull away 467 00:23:46,600 --> 00:23:49,120 Speaker 1: and take applause. But when we come back, I want 468 00:23:49,160 --> 00:23:51,960 Speaker 1: you to answer this question. Right there the tech out there, 469 00:23:52,000 --> 00:23:54,320 Speaker 1: who's you know, he's doing heavy car repairs, he's doing 470 00:23:54,359 --> 00:23:56,360 Speaker 1: instance and transmissions, but he wants to get more into 471 00:23:56,440 --> 00:23:59,320 Speaker 1: drive ability. He wants to get more involved in ignition. 472 00:23:59,520 --> 00:24:03,359 Speaker 1: All right, can he learn from n g K technical training? 473 00:24:03,400 --> 00:24:05,680 Speaker 1: Hold that thought, all right, keep that in your head. 474 00:24:05,680 --> 00:24:07,240 Speaker 1: I'm run a ny in the car doctor. I'm here 475 00:24:07,280 --> 00:24:09,399 Speaker 1: with Philip Boston, manager of technical training for n g 476 00:24:09,560 --> 00:24:11,679 Speaker 1: K n t K. We'll both return right after this. 477 00:24:11,800 --> 00:24:24,920 Speaker 1: Don't go away, hey, we're back. Listen. We're in the 478 00:24:24,960 --> 00:24:26,920 Speaker 1: card I Creator shows were the Philip Bouston needs a 479 00:24:26,960 --> 00:24:29,639 Speaker 1: manager of technical training for nj K and t K. 480 00:24:30,320 --> 00:24:32,840 Speaker 1: And we're having a chat about well training and the 481 00:24:32,920 --> 00:24:34,960 Speaker 1: need for it and with the technicians of today and 482 00:24:35,000 --> 00:24:37,320 Speaker 1: tomorrow we're facing and uh, some of the things that 483 00:24:37,400 --> 00:24:39,520 Speaker 1: d I wires out there are facing as well. Philip 484 00:24:39,600 --> 00:24:42,920 Speaker 1: and we pulled away. The conversation was about the tech. 485 00:24:43,520 --> 00:24:45,520 Speaker 1: You know, he's out there. He's been the heavy engine guy, 486 00:24:45,560 --> 00:24:47,480 Speaker 1: he's been the transmission guy. He's doing all the heavy 487 00:24:47,920 --> 00:24:50,960 Speaker 1: grunt work, so to speak. And um, now you know, 488 00:24:51,080 --> 00:24:52,639 Speaker 1: the boss says to him. You know, listen, Joe, I 489 00:24:52,680 --> 00:24:54,800 Speaker 1: want you to get more involved in ignition. I want 490 00:24:54,840 --> 00:24:57,639 Speaker 1: you to get more involved in drive ability. Can n 491 00:24:57,720 --> 00:25:01,440 Speaker 1: G K and n T K, you know the technical training. 492 00:25:01,480 --> 00:25:06,919 Speaker 1: Can they provide that to him via shop squad? Yes? Absolutely? 493 00:25:07,040 --> 00:25:08,040 Speaker 1: And how do they? How do they? How are you 494 00:25:08,080 --> 00:25:10,960 Speaker 1: going to do that? Yeah, you've phrased it very well. 495 00:25:11,320 --> 00:25:13,560 Speaker 1: We're going to do that by concentrating on just what 496 00:25:13,680 --> 00:25:17,920 Speaker 1: you said, that bridge between the general service work, which 497 00:25:18,119 --> 00:25:19,639 Speaker 1: in the industry would like to call it, you know, 498 00:25:19,760 --> 00:25:23,800 Speaker 1: the gravy work into drive ability and sensors and admission, 499 00:25:23,840 --> 00:25:25,960 Speaker 1: and we're going to focus on those two areas to 500 00:25:26,119 --> 00:25:30,399 Speaker 1: create another admission specialists and another sensors specialists through the 501 00:25:30,440 --> 00:25:35,479 Speaker 1: shop squad program in that shop for that tech. Are 502 00:25:35,560 --> 00:25:39,520 Speaker 1: there other topics besides ignition in the training offerings from 503 00:25:39,600 --> 00:25:44,480 Speaker 1: m g K, Yes there is so Obviously the ung 504 00:25:44,640 --> 00:25:48,159 Speaker 1: K branding through spot plugs and efishing side is us 505 00:25:48,200 --> 00:25:52,640 Speaker 1: all strength, but the co strength is along with sensors, 506 00:25:52,920 --> 00:25:58,040 Speaker 1: oxygen sensors, mass airflow sensors, camon crane sensors. So we're 507 00:25:58,240 --> 00:26:03,040 Speaker 1: set up to provide training to create more sensive specialists 508 00:26:03,119 --> 00:26:07,040 Speaker 1: along with addition specialists out there in the in the field. 509 00:26:07,400 --> 00:26:11,680 Speaker 1: Right and you know, maybe you're a service advisor in 510 00:26:11,760 --> 00:26:14,840 Speaker 1: a shop all right, you know, or maybe you're that 511 00:26:14,920 --> 00:26:17,680 Speaker 1: person at home you just want to learn about working 512 00:26:17,760 --> 00:26:20,480 Speaker 1: on your own car. Can they can they get involved 513 00:26:20,520 --> 00:26:23,239 Speaker 1: and learn from the technical training and the things from 514 00:26:23,280 --> 00:26:27,680 Speaker 1: Shop Squad. Well, they're definitely going to be a beneficial 515 00:26:27,720 --> 00:26:30,359 Speaker 1: area of it because that's why we turn to the 516 00:26:30,440 --> 00:26:33,560 Speaker 1: shop Squad because we want to make sure that the 517 00:26:33,680 --> 00:26:38,359 Speaker 1: professionals keep their edge in order to effectively continue to 518 00:26:38,440 --> 00:26:40,960 Speaker 1: fix their cars. And for those that are interested in, 519 00:26:41,080 --> 00:26:43,440 Speaker 1: you know, doing certain things on a B I Y 520 00:26:43,640 --> 00:26:46,320 Speaker 1: level too, um just going to m g K spot 521 00:26:46,359 --> 00:26:48,960 Speaker 1: flogs dot com. There's information for them to pull from 522 00:26:49,000 --> 00:26:52,800 Speaker 1: there as well. Frequently X questions. But the Shop Squad 523 00:26:52,960 --> 00:26:55,200 Speaker 1: aspect of it is for to have them all the 524 00:26:55,280 --> 00:26:58,640 Speaker 1: beneficiary so that we could focus on the professional side 525 00:26:58,680 --> 00:27:00,800 Speaker 1: of the business on that in that guard. You know, 526 00:27:00,880 --> 00:27:02,919 Speaker 1: when I was when I was looking at shop squad 527 00:27:03,480 --> 00:27:05,320 Speaker 1: um some of the things you have, you have like 528 00:27:05,680 --> 00:27:09,120 Speaker 1: you know, shop squad community, correct me if I'm wrong, 529 00:27:09,560 --> 00:27:12,400 Speaker 1: you know, talking about you know, I've got this problem. 530 00:27:12,600 --> 00:27:14,840 Speaker 1: Does anybody else have this problem? And then everybody kind 531 00:27:14,880 --> 00:27:17,159 Speaker 1: of joins in and looks at it and talks about it. Right, 532 00:27:19,119 --> 00:27:21,120 Speaker 1: And you know, what sort of benefit are you seeing 533 00:27:21,200 --> 00:27:23,040 Speaker 1: from that? Because it's shop squad has been out there 534 00:27:23,040 --> 00:27:25,080 Speaker 1: a while now or you know, I'm sure you're getting 535 00:27:25,080 --> 00:27:28,400 Speaker 1: some great reviews. People are very pleased to see that. Yes, 536 00:27:28,560 --> 00:27:31,760 Speaker 1: and and surprisingly we're getting more feedback in our in 537 00:27:31,960 --> 00:27:36,720 Speaker 1: person UH tech training classes. And remember training it's not 538 00:27:36,880 --> 00:27:40,800 Speaker 1: just for the shop technical side, but it's also for 539 00:27:40,880 --> 00:27:44,000 Speaker 1: the service of Ozor's shop manager and also the professional 540 00:27:44,119 --> 00:27:47,440 Speaker 1: parts supplier. We keep them up to speed, able to 541 00:27:47,520 --> 00:27:49,760 Speaker 1: technologies as well, so when they call for parts, they 542 00:27:49,760 --> 00:27:52,280 Speaker 1: will be able to show them any type of additional 543 00:27:52,320 --> 00:27:56,480 Speaker 1: information along with this date UH call for censor and 544 00:27:56,760 --> 00:27:59,159 Speaker 1: letting them know because n GK will educate. But the 545 00:27:59,240 --> 00:28:00,960 Speaker 1: part side of say a painted since it needs to 546 00:28:01,000 --> 00:28:03,600 Speaker 1: be calibrated, just as a reminder, so we're on both 547 00:28:03,640 --> 00:28:07,480 Speaker 1: sides of sense there and that they could pull from 548 00:28:07,560 --> 00:28:10,960 Speaker 1: of the community feedback along with you know, having that 549 00:28:11,119 --> 00:28:14,920 Speaker 1: networking experience and not in person training classes. One of 550 00:28:14,960 --> 00:28:16,680 Speaker 1: the night. One of the really nice things that you 551 00:28:16,920 --> 00:28:19,960 Speaker 1: that you do on the on the website UM and 552 00:28:20,240 --> 00:28:25,560 Speaker 1: in the shop squad community is, for example, just last 553 00:28:25,600 --> 00:28:27,840 Speaker 1: week in the shop, I needed to look up a 554 00:28:28,080 --> 00:28:30,879 Speaker 1: an accelerator pedal position sensor for I think it was 555 00:28:30,960 --> 00:28:35,040 Speaker 1: an OH nine or at ten Chevy Colorado, and there 556 00:28:35,080 --> 00:28:37,479 Speaker 1: were some discrepancies on you know, how many wire pin 557 00:28:37,560 --> 00:28:40,760 Speaker 1: connector it was and things like that. You actually got 558 00:28:40,840 --> 00:28:44,360 Speaker 1: pictures on the website of parts showing you, you know, 559 00:28:44,760 --> 00:28:47,480 Speaker 1: how this part is supposed to look or um you know, 560 00:28:47,600 --> 00:28:52,200 Speaker 1: layout configuration, and you're the only ones that are doing that. 561 00:28:52,320 --> 00:28:56,280 Speaker 1: I mean actual pictures, not not drawing, but actual photographs 562 00:28:56,720 --> 00:28:59,080 Speaker 1: of what the component's supposed to look like. And you know, 563 00:28:59,280 --> 00:29:01,040 Speaker 1: sometimes you're on of the hood and you're looking for 564 00:29:01,200 --> 00:29:03,480 Speaker 1: this this widget, what does it look like? Well, boom, 565 00:29:03,560 --> 00:29:07,400 Speaker 1: go look up the part. Oh gee, I'm looking for this. UM. 566 00:29:08,160 --> 00:29:09,920 Speaker 1: You know, if if you're a newbie and you want 567 00:29:09,920 --> 00:29:11,800 Speaker 1: to learn. I mean I I just thought it was great. 568 00:29:11,840 --> 00:29:15,160 Speaker 1: It's it's an elementary part of it, but it's it's there, 569 00:29:15,240 --> 00:29:17,200 Speaker 1: and I think it's something for people to take advantage of, 570 00:29:17,240 --> 00:29:20,080 Speaker 1: whether they realize it or not. Yeah. Absolutely, And if 571 00:29:20,160 --> 00:29:22,800 Speaker 1: they don't want to go to that through the actual website, 572 00:29:22,800 --> 00:29:27,560 Speaker 1: we have an app called the um A pots Finder 573 00:29:27,600 --> 00:29:31,080 Speaker 1: app and it's actually uh from your phone, we'll be 574 00:29:31,200 --> 00:29:35,959 Speaker 1: able to receive insulation, guidance and everything you just mentioned. Right, 575 00:29:36,120 --> 00:29:40,160 Speaker 1: all right, perfectly, Well, listen, Philip, I I appreciate you 576 00:29:40,280 --> 00:29:42,920 Speaker 1: taking the time and I'm glad to sit here and 577 00:29:43,000 --> 00:29:45,000 Speaker 1: talk with you about shop Squad. I think everybody needs 578 00:29:45,000 --> 00:29:46,240 Speaker 1: to get out there and take a look at it. 579 00:29:46,280 --> 00:29:50,000 Speaker 1: What's the website for the listeners. The website is shop 580 00:29:50,080 --> 00:29:54,200 Speaker 1: squad online dot com and also m g K bot 581 00:29:54,240 --> 00:29:59,080 Speaker 1: plus dot com. So we are looking forward to see 582 00:29:59,600 --> 00:30:03,120 Speaker 1: many of you shop squad and be able to support you. 583 00:30:03,480 --> 00:30:05,840 Speaker 1: And and it's just a simple matter of signing up 584 00:30:05,920 --> 00:30:09,160 Speaker 1: email address. UM I don't believe there's a cost involved, right, 585 00:30:09,200 --> 00:30:12,640 Speaker 1: this is something out there for the masses. Yes, the 586 00:30:12,720 --> 00:30:16,960 Speaker 1: course is being absorbed all with costs involved. But to 587 00:30:17,120 --> 00:30:20,680 Speaker 1: the end user, are these members of shops signing up, 588 00:30:21,040 --> 00:30:23,320 Speaker 1: it will not be it will not be translated to you. 589 00:30:23,560 --> 00:30:28,400 Speaker 1: So just by them continuing to purchase ng K products, 590 00:30:28,880 --> 00:30:31,520 Speaker 1: this is one of the benefits of it, right, So 591 00:30:31,680 --> 00:30:34,880 Speaker 1: another example in g K is supporting the industry um 592 00:30:34,920 --> 00:30:36,880 Speaker 1: and I think that's great. I compliment you guys. So 593 00:30:37,400 --> 00:30:40,000 Speaker 1: Philip Auston, Manager Technical Training m g K n t K, 594 00:30:40,120 --> 00:30:41,960 Speaker 1: We're glad to have you with us here today and 595 00:30:42,280 --> 00:30:44,400 Speaker 1: thanks for taking the time again. Real quick. The website 596 00:30:44,440 --> 00:30:49,520 Speaker 1: one more time is shop squad online dot com. Perfect, Philip, 597 00:30:49,560 --> 00:30:50,960 Speaker 1: you have a great rest of the day. I'm runing 598 00:30:51,040 --> 00:30:53,280 Speaker 1: any in the car Doctor. I'll be back right after this. 599 00:30:53,400 --> 00:31:05,760 Speaker 1: Don't go away. Welcome back by name the Car Doctor 600 00:31:05,800 --> 00:31:08,520 Speaker 1: again thanks to Philip Boston, Manager of Technical Training m 601 00:31:08,520 --> 00:31:11,800 Speaker 1: g K and t K. I can't stress enough the 602 00:31:11,960 --> 00:31:15,600 Speaker 1: need for technical training and the companies that are you know, 603 00:31:15,680 --> 00:31:18,840 Speaker 1: they're they're taking the reins and they realize that in 604 00:31:19,040 --> 00:31:22,600 Speaker 1: order to keep the industry growing, they've got to provide 605 00:31:22,640 --> 00:31:24,720 Speaker 1: training and n g K. Not all companies are doing 606 00:31:24,760 --> 00:31:26,320 Speaker 1: a n g K is doing a really great job 607 00:31:26,840 --> 00:31:29,240 Speaker 1: and that we commend them for it. Quick piece of email. 608 00:31:29,280 --> 00:31:31,640 Speaker 1: This comes to us from Dave and Matthews, North Carolina. 609 00:31:31,800 --> 00:31:34,240 Speaker 1: Ron been listening a long time and I've always taken 610 00:31:34,280 --> 00:31:36,320 Speaker 1: your advice. I used p B Blaster k CeAl Em 611 00:31:36,320 --> 00:31:38,600 Speaker 1: Barriment fuel system cleaner on a regular basis. In fact, 612 00:31:38,640 --> 00:31:40,840 Speaker 1: the KEM tool cleaner is part of every oil change 613 00:31:40,880 --> 00:31:44,040 Speaker 1: on our vehicles. Question, do you recommend a regular fuel editive. 614 00:31:44,040 --> 00:31:46,560 Speaker 1: I've been using Lucas upper cylinder lubricant with every tank 615 00:31:46,600 --> 00:31:48,840 Speaker 1: of gas and don't really know if it's doing anything beneficial. 616 00:31:49,320 --> 00:31:53,400 Speaker 1: My Chevy c F clock three and sixty seven thousand 617 00:31:53,440 --> 00:31:55,440 Speaker 1: miles and has never had the valve covers off, still 618 00:31:55,520 --> 00:31:58,120 Speaker 1: gets good compression, doesn't burn any oil, and starts quickly 619 00:31:58,240 --> 00:32:00,880 Speaker 1: every time. The claim Lucas makes is that it's not 620 00:32:00,960 --> 00:32:03,600 Speaker 1: a solvent but a detergent, more importantly, a lubricant than 621 00:32:03,640 --> 00:32:05,000 Speaker 1: that may be the reason the truck is on the 622 00:32:05,040 --> 00:32:07,840 Speaker 1: original injectors and only on its third fuel pump after 623 00:32:07,920 --> 00:32:12,320 Speaker 1: all these years and miles your thoughts, um, listen. Part 624 00:32:12,360 --> 00:32:14,680 Speaker 1: of me is looking at this, and I'm it's saying, 625 00:32:14,760 --> 00:32:17,520 Speaker 1: you know what, Dave, if it ain't broke, don't fix it. Uh. 626 00:32:17,640 --> 00:32:19,560 Speaker 1: The one thing I'd like to point out, though, is 627 00:32:19,640 --> 00:32:22,760 Speaker 1: Barriman makes a lot of different fuel system cleaners, and 628 00:32:22,800 --> 00:32:25,520 Speaker 1: I'm not sure which one you're using. They also make 629 00:32:25,640 --> 00:32:28,960 Speaker 1: upper end lubricants, they make crank case cleaners. You know. 630 00:32:29,120 --> 00:32:31,840 Speaker 1: I like the Barryman family. Truth be told, I'm not 631 00:32:31,960 --> 00:32:34,800 Speaker 1: saying anything bad about Lucas, but I you know, we 632 00:32:34,960 --> 00:32:37,080 Speaker 1: do use some Lucas products in the shop. We like 633 00:32:37,200 --> 00:32:41,360 Speaker 1: their huboil, we like their power steering editive and their 634 00:32:41,400 --> 00:32:44,480 Speaker 1: transmission editive and certain applications. But when it comes to 635 00:32:44,560 --> 00:32:48,600 Speaker 1: fuel system cleaners, I'm really fussy because fuel system cleaners, 636 00:32:49,040 --> 00:32:54,280 Speaker 1: anything fuel related, I mean, geez, fuel changes so quickly. Uh, 637 00:32:54,440 --> 00:32:56,960 Speaker 1: you know, this week alone, I received more than a 638 00:32:57,040 --> 00:33:00,520 Speaker 1: few phone calls and emails from people that are complaining 639 00:33:00,560 --> 00:33:04,000 Speaker 1: about fuel economy and mileage. And one fella is up 640 00:33:04,040 --> 00:33:07,240 Speaker 1: in Canada and he's talking about his ride. Hey, he's 641 00:33:07,240 --> 00:33:09,240 Speaker 1: seen his fuel economy drop. I think it was like 642 00:33:09,320 --> 00:33:11,600 Speaker 1: from forty four to thirty six miles per gallont and 643 00:33:11,640 --> 00:33:14,200 Speaker 1: he can't understand why. My first thought is, have they 644 00:33:14,320 --> 00:33:17,560 Speaker 1: changed the blend or any of the proprietary editives to 645 00:33:17,600 --> 00:33:21,400 Speaker 1: whatever brand of fuel he's using? Fuel changes? It changed 646 00:33:21,400 --> 00:33:24,600 Speaker 1: since I started talking about it. All right, that being said, 647 00:33:25,160 --> 00:33:28,800 Speaker 1: I'm buying engineering. I'm buying technology when it comes to 648 00:33:29,560 --> 00:33:32,960 Speaker 1: the fuel system uh cleaner that I'm using, whatever it is, 649 00:33:33,360 --> 00:33:35,400 Speaker 1: and whatever part of the engine that I'm attacking or 650 00:33:35,480 --> 00:33:39,120 Speaker 1: trying to keep clean. There's a really great video on 651 00:33:39,240 --> 00:33:41,680 Speaker 1: the Berryman website if you go at the Berryman Products 652 00:33:41,720 --> 00:33:44,720 Speaker 1: dot com, and sometimes I look at it. I just 653 00:33:44,840 --> 00:33:47,280 Speaker 1: watch it just because it kind of makes me giggle that, 654 00:33:48,000 --> 00:33:50,800 Speaker 1: you know, they take all the competitive fuel system cleaners 655 00:33:50,800 --> 00:33:54,320 Speaker 1: in the marketplace and they pour them through a styrofoam cup. 656 00:33:55,120 --> 00:33:58,160 Speaker 1: Berryman is the only one that dissolves it. And I 657 00:33:58,240 --> 00:34:01,040 Speaker 1: always think about that video because it shows the cleaning 658 00:34:01,120 --> 00:34:04,040 Speaker 1: power of what Berrymen can do. That they've got that 659 00:34:04,360 --> 00:34:08,200 Speaker 1: that ability to safely dispose of and clean contaminants in 660 00:34:08,239 --> 00:34:11,440 Speaker 1: the fuel system. So I'm gonna tell you, Dave that 661 00:34:12,160 --> 00:34:13,680 Speaker 1: you know, the only thing I would add to this 662 00:34:13,960 --> 00:34:17,839 Speaker 1: is Berryman fuel system cleaner, you know which one. Um 663 00:34:18,080 --> 00:34:20,160 Speaker 1: I like their version with hest and then I like 664 00:34:20,320 --> 00:34:24,400 Speaker 1: their fuel system cleaning kits where they've got it's real simple, 665 00:34:24,480 --> 00:34:28,120 Speaker 1: their their kids, it's a it's a it's a stepped process. 666 00:34:28,560 --> 00:34:31,200 Speaker 1: You can buy it with their tank cleaner, their oil 667 00:34:31,320 --> 00:34:34,840 Speaker 1: cleaner and then the fuel system editive package, or you 668 00:34:34,920 --> 00:34:37,240 Speaker 1: can buy it as just their separate fuel system cleaner 669 00:34:37,560 --> 00:34:40,760 Speaker 1: where you're going to hook up. There's UM several different 670 00:34:40,800 --> 00:34:43,560 Speaker 1: adapters in there, depending upon if you're a four cylinder, 671 00:34:43,640 --> 00:34:47,000 Speaker 1: cic cylinder or V eight engine, and it will control 672 00:34:47,080 --> 00:34:51,719 Speaker 1: and do a metered fuel system cleaning, you know, based 673 00:34:51,760 --> 00:34:53,880 Speaker 1: on what you what orifice you put in there, UM 674 00:34:53,960 --> 00:34:55,839 Speaker 1: to do that on a regular basis, and then add 675 00:34:55,880 --> 00:34:59,640 Speaker 1: their Berryman fuel system product with hest high energy solving 676 00:34:59,680 --> 00:35:03,160 Speaker 1: technol apology to the tank on a regular basis, and 677 00:35:03,880 --> 00:35:05,680 Speaker 1: that would be the only thing I could see changing here, 678 00:35:05,760 --> 00:35:08,480 Speaker 1: Dave Um. But again, what you're doing is working. I'm 679 00:35:08,520 --> 00:35:10,000 Speaker 1: just trying to tweak it a little bit and make 680 00:35:10,000 --> 00:35:11,640 Speaker 1: it a little bit better and try and get you 681 00:35:11,719 --> 00:35:14,640 Speaker 1: the five thousand mile mark, which the way you're going, 682 00:35:14,960 --> 00:35:16,480 Speaker 1: I think you've got a good chance of doing that. 683 00:35:16,640 --> 00:35:19,320 Speaker 1: So and uh, I appreciate all your support. I appreciate 684 00:35:19,360 --> 00:35:22,440 Speaker 1: you listening down there in Matthews, North Carolina. Well, that 685 00:35:22,520 --> 00:35:24,719 Speaker 1: wraps up this hour until the next time I'm ronning 686 00:35:24,760 --> 00:35:26,560 Speaker 1: any in the car doctor reminding all of you the 687 00:35:26,640 --> 00:35:29,200 Speaker 1: mechanics aren't expensive, they're priceless. See you