1 00:00:04,480 --> 00:00:08,200 Speaker 1: Jimmy Johns just says no to delivery. Toyota finally gets 2 00:00:08,200 --> 00:00:11,520 Speaker 1: on board with Android Auto, the iPhone apps that secretly 3 00:00:11,560 --> 00:00:15,000 Speaker 1: record your screen and watch your every move, the travel 4 00:00:15,000 --> 00:00:17,239 Speaker 1: website that helps you find the cheapest weekends to fly, 5 00:00:17,800 --> 00:00:20,639 Speaker 1: Plus two new ways to save big on your next 6 00:00:20,680 --> 00:00:21,320 Speaker 1: hotel room. 7 00:00:21,600 --> 00:00:22,239 Speaker 2: What's going on? 8 00:00:22,239 --> 00:00:25,239 Speaker 1: I'm Rich Dmiro. This is Rich on Tech. Welcome to 9 00:00:25,280 --> 00:00:28,840 Speaker 1: the show. Amrich Demiro, tech reporter at KTLA five News 10 00:00:28,920 --> 00:00:31,920 Speaker 1: in Los Angeles. And this is where I talk about 11 00:00:31,960 --> 00:00:33,640 Speaker 1: all the stuff that I think you should know about 12 00:00:33,680 --> 00:00:37,120 Speaker 1: that happened this week in tech, plus maybe the best 13 00:00:37,120 --> 00:00:40,000 Speaker 1: part of the show, I take your calls and answer 14 00:00:40,040 --> 00:00:41,200 Speaker 1: your tech questions. 15 00:00:41,600 --> 00:00:42,199 Speaker 2: So we'll get to. 16 00:00:42,159 --> 00:00:44,120 Speaker 1: Your calls in just a moment. But first let's start 17 00:00:44,159 --> 00:00:46,600 Speaker 1: with Apple. Not gonna spend a whole lot of time 18 00:00:46,600 --> 00:00:49,000 Speaker 1: on this story, because you know the backstory. We pretty 19 00:00:49,040 --> 00:00:51,000 Speaker 1: much talked about this a lot. But there is that 20 00:00:51,080 --> 00:00:55,240 Speaker 1: FaceTime flaw, major security flaw that pretty much lets you 21 00:00:55,360 --> 00:00:58,680 Speaker 1: listen in to someone's iPhone by calling them on FaceTime 22 00:00:58,720 --> 00:01:02,680 Speaker 1: without them knowing. So pretty scary. Apple disabled FaceTime for 23 00:01:02,720 --> 00:01:05,360 Speaker 1: the time being. Then they finally came out with this 24 00:01:05,800 --> 00:01:10,160 Speaker 1: new iOS update twelve point one point four and maybe 25 00:01:10,160 --> 00:01:12,880 Speaker 1: you've already downloaded it, maybe you've already installed it. But 26 00:01:13,200 --> 00:01:14,720 Speaker 1: what I think is kind of funny about this is 27 00:01:14,760 --> 00:01:16,959 Speaker 1: Apple did not mention in the notes when you went 28 00:01:17,000 --> 00:01:19,680 Speaker 1: to download it, like, hey, this fixes that major FaceTime 29 00:01:19,720 --> 00:01:22,760 Speaker 1: bug that a fourteen year old discovered. But the good 30 00:01:22,760 --> 00:01:24,919 Speaker 1: news for that fourteen year old is that it looks 31 00:01:24,959 --> 00:01:28,800 Speaker 1: like Apple is going to pay him out. These tech 32 00:01:28,800 --> 00:01:31,399 Speaker 1: companies have these things called bug bounties where basically, if 33 00:01:31,440 --> 00:01:34,200 Speaker 1: you find something wrong with an app and you go 34 00:01:34,240 --> 00:01:36,560 Speaker 1: through the appropriate channels, you'll get paid some money. So 35 00:01:36,600 --> 00:01:39,120 Speaker 1: it keeps everyone kind of looking for these bugs and 36 00:01:39,200 --> 00:01:43,520 Speaker 1: reporting them versus exploiting them. So this kid out of 37 00:01:43,880 --> 00:01:46,840 Speaker 1: Arizona found the bug, and although he did not go 38 00:01:46,880 --> 00:01:49,120 Speaker 1: through the proper channels of reporting it to Apple, it 39 00:01:49,240 --> 00:01:51,560 Speaker 1: sounds like they are going to give him some cash. 40 00:01:51,600 --> 00:01:54,880 Speaker 1: They did not tell the Verge how much money they're 41 00:01:54,880 --> 00:01:57,080 Speaker 1: giving him, but hey, you know what, I think anything 42 00:01:57,080 --> 00:01:58,480 Speaker 1: for this will be great. And they also say they're 43 00:01:58,520 --> 00:02:01,160 Speaker 1: going to give him some money for tuition as well, 44 00:02:01,240 --> 00:02:01,880 Speaker 1: so that's cool. 45 00:02:02,040 --> 00:02:02,960 Speaker 2: Now, here's the most. 46 00:02:02,800 --> 00:02:07,240 Speaker 1: Interesting part about this whole update, And I guess Apple 47 00:02:07,400 --> 00:02:12,680 Speaker 1: ended up finding another issue with FaceTime and quote. This 48 00:02:12,760 --> 00:02:17,320 Speaker 1: includes a previously unidentified vulnerability in the live photos feature 49 00:02:17,360 --> 00:02:20,160 Speaker 1: of FaceTime. To protect customers who have not yet upgraded 50 00:02:20,200 --> 00:02:22,560 Speaker 1: to the latest software, we have now blocked the live 51 00:02:22,600 --> 00:02:26,400 Speaker 1: photos feature of FaceTime for older versions of iOS and 52 00:02:26,440 --> 00:02:26,880 Speaker 1: mac os. 53 00:02:26,960 --> 00:02:29,480 Speaker 2: So what was going on there? I want to know. 54 00:02:30,360 --> 00:02:32,720 Speaker 1: So now we know there's another vulnerability, but I guess 55 00:02:32,760 --> 00:02:35,160 Speaker 1: they fixed that when they were looking through FaceTime with 56 00:02:35,240 --> 00:02:38,400 Speaker 1: a fine toothed comb. But still, it's pretty crazy for 57 00:02:38,480 --> 00:02:40,200 Speaker 1: something like this to happen to a company as big 58 00:02:40,240 --> 00:02:43,840 Speaker 1: as Apple. It makes you wonder what other bugs are 59 00:02:43,919 --> 00:02:46,840 Speaker 1: lurking in all of these smart home devices we have around. 60 00:02:47,240 --> 00:02:49,440 Speaker 1: So I know, for me, I've put on that little 61 00:02:50,320 --> 00:02:54,560 Speaker 1: little webcam slider on my webcam, definitely thinking twice about 62 00:02:54,560 --> 00:02:59,080 Speaker 1: turning on FaceTime, and pretty much leave my Google homes 63 00:02:59,120 --> 00:03:01,480 Speaker 1: on mute from now on, because I know they're listening, 64 00:03:01,760 --> 00:03:03,520 Speaker 1: and I know sometimes they spring to life, and I 65 00:03:03,560 --> 00:03:05,360 Speaker 1: just don't want to take any chances anymore. Not that 66 00:03:05,400 --> 00:03:08,919 Speaker 1: I'm doing anything wrong, you just never know. Well, well, well, 67 00:03:08,960 --> 00:03:13,639 Speaker 1: Toyota is finally putting Android Auto in some of its vehicles, 68 00:03:14,120 --> 00:03:16,400 Speaker 1: So for me, this was a major deal breaker. When 69 00:03:16,400 --> 00:03:18,840 Speaker 1: I was looking at cars looking to buy a car 70 00:03:18,880 --> 00:03:21,519 Speaker 1: a couple of years ago, so and for my wife's car, 71 00:03:21,680 --> 00:03:24,480 Speaker 1: one that we specifically wanted, which was the Hunda Pilot. 72 00:03:25,080 --> 00:03:28,360 Speaker 1: They were a holdout with Android Auto and CarPlay, and 73 00:03:28,440 --> 00:03:30,640 Speaker 1: so I think they've finally gotten on board with that 74 00:03:30,760 --> 00:03:31,840 Speaker 1: with the last two years. 75 00:03:31,840 --> 00:03:33,000 Speaker 2: I think it was twenty seventeen. 76 00:03:33,480 --> 00:03:36,000 Speaker 1: But for me personally, when I was looking at my car, 77 00:03:36,080 --> 00:03:40,760 Speaker 1: I really wanted the Toyota Prius, and the new models 78 00:03:40,840 --> 00:03:43,360 Speaker 1: just did not have car Play or Android Auto. So 79 00:03:43,400 --> 00:03:45,000 Speaker 1: I was like, no, I can't do it. I'm sorry, 80 00:03:45,040 --> 00:03:46,800 Speaker 1: I'm not buying a car in this day and age 81 00:03:47,040 --> 00:03:50,280 Speaker 1: when it does not work with my smartphone. And yes, 82 00:03:50,320 --> 00:03:51,640 Speaker 1: of course I can do Bluetooth and. 83 00:03:51,600 --> 00:03:52,160 Speaker 2: All that stuff. 84 00:03:52,200 --> 00:03:55,600 Speaker 1: And of course Toyota had some weird thing called in Tune. 85 00:03:55,600 --> 00:03:58,200 Speaker 1: I don't know if they still have that, but sorry, 86 00:03:58,280 --> 00:04:01,680 Speaker 1: I don't want some weird prietary system that you're building 87 00:04:01,680 --> 00:04:03,760 Speaker 1: into your car that you're spending like five minutes on. 88 00:04:03,880 --> 00:04:07,480 Speaker 1: I want the best, which is Android Auto and Apple 89 00:04:07,520 --> 00:04:08,040 Speaker 1: car Play. 90 00:04:08,480 --> 00:04:10,560 Speaker 2: And so finally Toyota. 91 00:04:10,400 --> 00:04:12,840 Speaker 1: Is doing it, but they're still doing it kind of 92 00:04:12,920 --> 00:04:15,840 Speaker 1: in a weird roundabout way. They've got a list of 93 00:04:15,880 --> 00:04:18,479 Speaker 1: cars that are getting them, starting with the twenty twenty models, 94 00:04:18,520 --> 00:04:21,160 Speaker 1: the forerunner of the Sequoia, the Tacoma, and the Tundra. 95 00:04:21,680 --> 00:04:25,080 Speaker 1: So where the heck is the camera and Corolla? I mean, 96 00:04:25,160 --> 00:04:27,479 Speaker 1: come on, this is something that should be on these 97 00:04:27,520 --> 00:04:30,640 Speaker 1: cars three years ago and they still don't have them 98 00:04:30,680 --> 00:04:33,000 Speaker 1: on there. And I bet that a lot of people 99 00:04:33,080 --> 00:04:35,560 Speaker 1: like myself make decisions based on this. 100 00:04:35,680 --> 00:04:35,920 Speaker 2: Now. 101 00:04:36,120 --> 00:04:38,440 Speaker 1: If you're not, you should probably think about it because 102 00:04:38,800 --> 00:04:41,840 Speaker 1: if you've ever used Android Auto or Apple car Play, 103 00:04:41,920 --> 00:04:44,080 Speaker 1: it makes your phone work a lot better in your car. 104 00:04:44,160 --> 00:04:47,040 Speaker 1: It just kind of makes your phone part of the car. 105 00:04:47,480 --> 00:04:49,760 Speaker 1: So I'm happy that they're doing this, but I think 106 00:04:49,760 --> 00:04:51,919 Speaker 1: it's kind of a missed opportunity that they're not putting 107 00:04:51,960 --> 00:04:54,520 Speaker 1: it in the biggest They are putting it in the 108 00:04:54,520 --> 00:04:56,960 Speaker 1: biggest cars, just not the biggest selling cars. And I 109 00:04:57,000 --> 00:04:59,640 Speaker 1: know all these car companies are really concentrating on the 110 00:04:59,800 --> 00:05:03,360 Speaker 1: s v's in the trucks at this time, but come on, Corolla, Camri, 111 00:05:03,839 --> 00:05:07,200 Speaker 1: they deserve to have a little Android Auto Magic as well. 112 00:05:07,760 --> 00:05:09,680 Speaker 1: Brian from Fontana, you're on with Rich. 113 00:05:11,080 --> 00:05:12,000 Speaker 3: Hey, Rich, how's it going. 114 00:05:12,200 --> 00:05:14,799 Speaker 2: Everything's great? How are you awesome? 115 00:05:14,839 --> 00:05:17,240 Speaker 3: Hey? Last week you were talking about Wi Fi extenders. 116 00:05:17,680 --> 00:05:19,920 Speaker 3: And I was talking with one of my partners and 117 00:05:20,240 --> 00:05:22,520 Speaker 3: we had a question. I would like to get a 118 00:05:22,520 --> 00:05:26,160 Speaker 3: Wi Fi extender to help in the house. But one 119 00:05:26,240 --> 00:05:28,160 Speaker 3: of the main reasons I need it is we do 120 00:05:28,200 --> 00:05:31,119 Speaker 3: a podcast and it's out in the garage. Will the 121 00:05:31,200 --> 00:05:34,000 Speaker 3: Wi Fi extenders penetrate through the walls or have to 122 00:05:34,040 --> 00:05:34,960 Speaker 3: be line of site? 123 00:05:35,760 --> 00:05:37,080 Speaker 2: They don't have to be a line of sight. 124 00:05:37,400 --> 00:05:40,120 Speaker 1: And although I will tell you I have not tried 125 00:05:40,200 --> 00:05:43,000 Speaker 1: mine out in the garage, how far is the garage 126 00:05:43,040 --> 00:05:43,599 Speaker 1: from your house? 127 00:05:44,640 --> 00:05:48,039 Speaker 3: It's connected, It's just I mean, it's not it's not 128 00:05:48,160 --> 00:05:53,800 Speaker 3: a detached So yeah, it's just you know, with everything 129 00:05:53,839 --> 00:05:56,960 Speaker 3: we've added to the smart house, with the doorbells and 130 00:05:57,000 --> 00:06:01,560 Speaker 3: the nest in the hallway for the thermos. Yeah, Google Homes, 131 00:06:01,920 --> 00:06:04,120 Speaker 3: it's just tapping in. It's just weakening everything. 132 00:06:04,200 --> 00:06:07,320 Speaker 1: Yeah, And that's that's pretty typical with these with with 133 00:06:07,440 --> 00:06:09,480 Speaker 1: typical internet, with typical routers. 134 00:06:09,480 --> 00:06:10,960 Speaker 2: What do you have right now? Just the router from 135 00:06:11,000 --> 00:06:13,840 Speaker 2: the cable company? Yeah, okay, so. 136 00:06:13,760 --> 00:06:16,560 Speaker 1: Those are those are those are basically the worst. I mean, 137 00:06:16,680 --> 00:06:19,880 Speaker 1: you you will not believe when I tell you, you 138 00:06:20,080 --> 00:06:22,840 Speaker 1: cannot believe how good internet can be until you get one. 139 00:06:22,880 --> 00:06:23,680 Speaker 2: Of these mesh systems. 140 00:06:23,720 --> 00:06:26,040 Speaker 1: Now, we used to have those things like boosters and extenders, 141 00:06:26,279 --> 00:06:27,800 Speaker 1: and I used to think those were good. In fact, 142 00:06:27,839 --> 00:06:30,400 Speaker 1: back in my old place, I set up an access point, 143 00:06:30,480 --> 00:06:33,200 Speaker 1: so I actually wired two routers together so that they 144 00:06:33,240 --> 00:06:36,560 Speaker 1: basically became a mesh network. Because the way the mesh 145 00:06:36,560 --> 00:06:39,640 Speaker 1: network works is that it kind of creates one big 146 00:06:39,680 --> 00:06:42,000 Speaker 1: network Versus the extenders, they kind of create a bunch 147 00:06:42,040 --> 00:06:44,600 Speaker 1: of networks. They piggyback the signals on top of each other. 148 00:06:44,920 --> 00:06:47,479 Speaker 1: It takes a bad signal and just makes it even worse. Right, 149 00:06:47,800 --> 00:06:51,279 Speaker 1: So these mesh systems actually do take the same signal 150 00:06:51,600 --> 00:06:53,560 Speaker 1: and put it throughout your entire house. I think you're 151 00:06:53,600 --> 00:06:56,279 Speaker 1: going to be really impressed with just how good the 152 00:06:56,320 --> 00:06:59,440 Speaker 1: signal can be with these systems. And the ones I recommend. 153 00:06:59,720 --> 00:07:03,120 Speaker 1: Number one is Eero E E r O. That's the best, 154 00:07:03,400 --> 00:07:06,400 Speaker 1: but they invented sort of the whole genre of mesh 155 00:07:06,760 --> 00:07:10,000 Speaker 1: wi fi. They're kind of the most expensive, but I 156 00:07:10,080 --> 00:07:12,840 Speaker 1: do feel like they're the best. After that, I like 157 00:07:13,480 --> 00:07:16,680 Speaker 1: Google Wi Fi is really good, and then orb O 158 00:07:16,920 --> 00:07:20,440 Speaker 1: RBI is really good as well, And I think either 159 00:07:20,440 --> 00:07:21,920 Speaker 1: of those you're gonna be happy with. Like I saw 160 00:07:22,080 --> 00:07:24,320 Speaker 1: at Costco. Last weekend I saw they had Google Wi Fi. 161 00:07:24,360 --> 00:07:26,400 Speaker 1: I think it was two sixty nine for a three pack, 162 00:07:26,760 --> 00:07:29,840 Speaker 1: which is a pretty good deal. So my only thing, 163 00:07:30,400 --> 00:07:34,080 Speaker 1: Brian about Google is that that's not their entire business. 164 00:07:34,120 --> 00:07:34,679 Speaker 2: Like with Eero. 165 00:07:35,240 --> 00:07:37,840 Speaker 1: It's kind of like it's it's a double edged sword, right, 166 00:07:37,960 --> 00:07:39,920 Speaker 1: it's their only business. So if it doesn't work out, 167 00:07:39,920 --> 00:07:41,760 Speaker 1: it's a problem for you because you bought their system and. 168 00:07:41,720 --> 00:07:42,840 Speaker 2: Then you go out of business, right. 169 00:07:44,200 --> 00:07:46,880 Speaker 1: But with with Eero, they're literally working on their system 170 00:07:46,880 --> 00:07:49,160 Speaker 1: to make it better every single day. That's their job, 171 00:07:49,480 --> 00:07:52,600 Speaker 1: whereas with Google, their Wi Fi system is just one 172 00:07:52,640 --> 00:07:54,040 Speaker 1: little tiny business that they have. 173 00:07:54,240 --> 00:07:54,440 Speaker 4: You know. 174 00:07:56,120 --> 00:07:58,120 Speaker 3: Well, one of the things that I was concerned with 175 00:07:58,240 --> 00:08:00,240 Speaker 3: is that everything in my house is getting more and 176 00:08:00,280 --> 00:08:03,600 Speaker 3: more Google compatible. I've chosen to go with Google Home. 177 00:08:04,520 --> 00:08:06,800 Speaker 3: The nests all work that way, and so I was 178 00:08:06,840 --> 00:08:09,280 Speaker 3: wondering if that would be a reason, and some of 179 00:08:09,320 --> 00:08:12,760 Speaker 3: my smart sockets are more Google compatible. I was wondering 180 00:08:12,760 --> 00:08:16,360 Speaker 3: if that wouldn't be motivation and then to gog with Google. 181 00:08:16,400 --> 00:08:19,200 Speaker 3: And then you mentioned pods and that was my follow 182 00:08:19,280 --> 00:08:22,840 Speaker 3: up set is how many pods and extenders? I have 183 00:08:23,040 --> 00:08:25,320 Speaker 3: a house that's under two thousand square feet, but my 184 00:08:25,400 --> 00:08:28,480 Speaker 3: router is in the back corner, and I didn't know 185 00:08:28,800 --> 00:08:32,880 Speaker 3: it's that having more pods or if there's an equation, 186 00:08:33,600 --> 00:08:35,720 Speaker 3: if you need to know for how many pods you need. 187 00:08:35,920 --> 00:08:36,600 Speaker 2: Not necessarily. 188 00:08:36,600 --> 00:08:38,600 Speaker 1: I think with a two thousand square foot house, you 189 00:08:38,600 --> 00:08:42,079 Speaker 1: could probably get away with two to three if you're 190 00:08:42,080 --> 00:08:43,760 Speaker 1: doing it in the garage, like I would say, one 191 00:08:43,760 --> 00:08:45,920 Speaker 1: where you have your internet, another one you could start 192 00:08:45,920 --> 00:08:46,600 Speaker 1: with a three pack. 193 00:08:46,720 --> 00:08:47,520 Speaker 2: Get one where you have. 194 00:08:47,480 --> 00:08:49,840 Speaker 1: Your internet, where your where your router you know is, 195 00:08:49,880 --> 00:08:52,400 Speaker 1: and where your internet comes in. Then you place one 196 00:08:53,120 --> 00:08:55,120 Speaker 1: in another section of your house, and then you place 197 00:08:55,200 --> 00:08:58,280 Speaker 1: one in your garage, preferably in sort of a triangle 198 00:08:58,360 --> 00:09:00,640 Speaker 1: kind of thing. I think that that's going to be 199 00:09:00,840 --> 00:09:03,800 Speaker 1: the best bet for you, and you can always add more. 200 00:09:03,840 --> 00:09:05,880 Speaker 1: That's the beauty of these systems is that you can 201 00:09:06,000 --> 00:09:08,680 Speaker 1: add more if they're not working out. So and the 202 00:09:08,720 --> 00:09:10,680 Speaker 1: other thing is that the app sort of walks you 203 00:09:10,720 --> 00:09:12,760 Speaker 1: through the process, so you don't have to be an 204 00:09:12,800 --> 00:09:14,960 Speaker 1: expert in where to place these things. The app sort 205 00:09:14,960 --> 00:09:17,640 Speaker 1: of helps you place them around your house. So I 206 00:09:17,679 --> 00:09:20,440 Speaker 1: think that you'll do that. And whether it comes to 207 00:09:20,480 --> 00:09:23,560 Speaker 1: Google working better, I have not personally tested the Google 208 00:09:23,640 --> 00:09:26,280 Speaker 1: Wi Fi with various Google devices, but I think that 209 00:09:26,280 --> 00:09:29,040 Speaker 1: that would maybe give you a little bit of, you know, 210 00:09:29,120 --> 00:09:32,199 Speaker 1: some compatibility there, especially if Google adds some more features 211 00:09:32,200 --> 00:09:34,720 Speaker 1: along the line that integrates Google Wi Fi. But I 212 00:09:34,720 --> 00:09:37,680 Speaker 1: haven't really heard much about that, so I wouldn't worry 213 00:09:37,679 --> 00:09:39,520 Speaker 1: too much about it. I would just go on the 214 00:09:39,559 --> 00:09:43,240 Speaker 1: best brand and the best you know deal that you get. 215 00:09:43,760 --> 00:09:45,560 Speaker 1: The other thing I wanted to mention, Okay, so you 216 00:09:45,600 --> 00:09:48,400 Speaker 1: mentioned the Google Wi Fi, you mentioned the stuff. One 217 00:09:48,440 --> 00:09:50,200 Speaker 1: little tip for you, Brian, so you don't have to 218 00:09:50,200 --> 00:09:53,040 Speaker 1: set up your entire network. Not many people know this, 219 00:09:53,160 --> 00:09:55,600 Speaker 1: but when you create your new network with Google, if 220 00:09:55,600 --> 00:09:59,240 Speaker 1: you use the same Wi Fi network and password all 221 00:09:59,280 --> 00:10:01,440 Speaker 1: of your smart device, I will find the new networks. 222 00:10:01,440 --> 00:10:03,160 Speaker 1: You don't have to reset up everything, which is kind 223 00:10:03,160 --> 00:10:03,520 Speaker 1: of cool. 224 00:10:04,679 --> 00:10:07,240 Speaker 3: Yeah, I do. Hey, one thing, You're right, I don't 225 00:10:07,240 --> 00:10:09,920 Speaker 3: have to be an expert because I got you well. 226 00:10:09,960 --> 00:10:12,800 Speaker 2: I appreciate that, Brian. Thanks for calling in today. Thank 227 00:10:12,840 --> 00:10:14,280 Speaker 2: you all right, you too. 228 00:10:15,160 --> 00:10:18,880 Speaker 1: Jimmy Johns is refusing to use any of those delivery 229 00:10:18,920 --> 00:10:22,200 Speaker 1: services that are so hot right now to deliver its sandwiches. 230 00:10:22,760 --> 00:10:25,400 Speaker 1: So I don't think I have a Jimmy John's nearby. 231 00:10:25,480 --> 00:10:27,800 Speaker 1: I'm sure there's some in Los Angeles, but it's not 232 00:10:27,880 --> 00:10:29,760 Speaker 1: like a big chain out here as far as I know. 233 00:10:30,080 --> 00:10:31,960 Speaker 1: When I do go up to northern California, I do 234 00:10:31,960 --> 00:10:33,720 Speaker 1: stop at one on the way to the airport. So 235 00:10:33,800 --> 00:10:35,840 Speaker 1: I do like their sandwiches. They have a funny sense 236 00:10:35,840 --> 00:10:37,760 Speaker 1: of humor. If you've ever been to the restroom inside 237 00:10:37,760 --> 00:10:42,800 Speaker 1: of Jimmy John's, very odd experience, but nonetheless good sandwiches. 238 00:10:43,480 --> 00:10:48,000 Speaker 1: But everyone, everyone seems to be partnering with these third 239 00:10:48,000 --> 00:10:51,240 Speaker 1: party companies, right like Uber eats, door Dash, and grub Hub. 240 00:10:51,600 --> 00:10:55,240 Speaker 1: And I'm kind of agreeing with Jimmy Johns. So let's 241 00:10:55,240 --> 00:10:57,040 Speaker 1: go through their story and I'll tell you what's happening. 242 00:10:57,080 --> 00:11:01,960 Speaker 1: So Jimmy John's CEO is basically saying they're taking an 243 00:11:02,040 --> 00:11:06,000 Speaker 1: anti third party delivery stance. This is according to Fastcasual 244 00:11:06,080 --> 00:11:10,320 Speaker 1: dot com. They say they'll never authorize outside companies to 245 00:11:10,400 --> 00:11:14,160 Speaker 1: deliver its sandwiches. And he says we're faster, fresher, better value, 246 00:11:14,200 --> 00:11:16,839 Speaker 1: and more consistent at delivery than the third party guys. 247 00:11:16,920 --> 00:11:20,240 Speaker 1: And yeah, probably they are. So Jimmy Johns has forty 248 00:11:20,360 --> 00:11:23,920 Speaker 1: five thousand drivers at its three thousand stores. Just think 249 00:11:24,000 --> 00:11:27,840 Speaker 1: about that forty five thousand people rely on Jimmy John's 250 00:11:27,840 --> 00:11:31,080 Speaker 1: for a job to deliver stuff, and Jimmy John's could 251 00:11:31,080 --> 00:11:33,960 Speaker 1: eradicate that overnight by saying, you know what, We're gonna 252 00:11:34,040 --> 00:11:37,240 Speaker 1: use the wisdom of the crowds. We're gonna use the 253 00:11:37,360 --> 00:11:40,840 Speaker 1: convenience and the efficiency of these new delivery services to 254 00:11:41,040 --> 00:11:44,000 Speaker 1: just make our delivery service way more efficient. But guess 255 00:11:44,000 --> 00:11:47,040 Speaker 1: who suffers the customer in the end. So right now, 256 00:11:47,160 --> 00:11:52,880 Speaker 1: Jimmy Johns only has locations deliver five minutes, So basically 257 00:11:52,880 --> 00:11:55,240 Speaker 1: they will only deliver in a five minute radius from 258 00:11:55,240 --> 00:11:57,920 Speaker 1: their stores to make sure that their sandwiches arrive. 259 00:11:57,720 --> 00:11:58,800 Speaker 2: As fresh as possible. 260 00:11:58,840 --> 00:12:01,439 Speaker 1: That's pretty interesting because if you ever look at these 261 00:12:01,440 --> 00:12:04,600 Speaker 1: apps like Uber, eat, Stoordash, grub Hub, they'll deliver from anywhere. 262 00:12:04,640 --> 00:12:07,120 Speaker 1: I mean they'll deliver from across town. And I'm sitting 263 00:12:07,160 --> 00:12:09,880 Speaker 1: there thinking like how good can this food be? And 264 00:12:09,920 --> 00:12:12,040 Speaker 1: I'm not a big delivery person in general, Like I 265 00:12:12,080 --> 00:12:14,360 Speaker 1: do think it's convenient, and yes, I've been known to 266 00:12:14,400 --> 00:12:17,920 Speaker 1: get some of this delivery food, but you spend a 267 00:12:17,920 --> 00:12:21,360 Speaker 1: lot of money, a high premium for all of this 268 00:12:21,480 --> 00:12:22,679 Speaker 1: food to be delivered to you. 269 00:12:22,720 --> 00:12:24,960 Speaker 2: They charge you extra and when. 270 00:12:24,880 --> 00:12:28,040 Speaker 1: You get it, it's definitely not good. I mean, it's cold, 271 00:12:28,480 --> 00:12:31,280 Speaker 1: it's inconsistent. The driver has no idea what the food's 272 00:12:31,280 --> 00:12:33,480 Speaker 1: all about. You can't ask them for anything else because 273 00:12:33,720 --> 00:12:35,640 Speaker 1: you know, if you get food from a Chinese food restaurant, 274 00:12:35,679 --> 00:12:38,439 Speaker 1: the guy might have some extra soy sauce or whatever 275 00:12:38,480 --> 00:12:40,839 Speaker 1: you need in his car because he's a delivery guy 276 00:12:40,880 --> 00:12:41,400 Speaker 1: for that place. 277 00:12:41,480 --> 00:12:43,200 Speaker 2: Right Well, with this doesn't happen. 278 00:12:43,280 --> 00:12:45,360 Speaker 1: I mean I had a delivery problem with something I 279 00:12:45,360 --> 00:12:47,480 Speaker 1: got from seven to eleven the other day. I'd use 280 00:12:47,559 --> 00:12:50,400 Speaker 1: their service, which by the way, is just delivered through 281 00:12:50,480 --> 00:12:53,240 Speaker 1: Uber Eats or Postmates maybe that was it. I think 282 00:12:53,240 --> 00:12:55,320 Speaker 1: it was Postmates, and it was just kind of funny 283 00:12:55,320 --> 00:12:57,360 Speaker 1: because the thing that I wanted wasn't in the bag, 284 00:12:57,840 --> 00:12:59,560 Speaker 1: and I'd run after the guy after this car and 285 00:12:59,559 --> 00:13:01,240 Speaker 1: he's like, oh, yeah, they didn't have it, and that 286 00:13:01,360 --> 00:13:03,120 Speaker 1: was it. He didn't really care. I mean, it's just 287 00:13:03,160 --> 00:13:05,720 Speaker 1: a drop off for him. So I kind of see 288 00:13:05,720 --> 00:13:08,600 Speaker 1: what Jimmy Johns is saying. But these third party delivery 289 00:13:08,600 --> 00:13:13,200 Speaker 1: services are big, big business, thirteen billion dollar market, and 290 00:13:13,720 --> 00:13:16,680 Speaker 1: a lot of these companies are just outsourcing their delivery 291 00:13:17,240 --> 00:13:20,319 Speaker 1: because of the efficiency. So if you imagine, if I'm 292 00:13:20,360 --> 00:13:22,679 Speaker 1: a restaurant, I get it. If I'm a small independent 293 00:13:22,760 --> 00:13:25,200 Speaker 1: chain or independent restaurant, you know, I've got a mom 294 00:13:25,280 --> 00:13:25,920 Speaker 1: and pop shop. 295 00:13:25,960 --> 00:13:26,400 Speaker 2: Think about it. 296 00:13:26,400 --> 00:13:28,480 Speaker 1: I don't have to hire someone to deliver my stuff. 297 00:13:28,840 --> 00:13:31,800 Speaker 1: I can just contract with Uber Eats or Postmates or whoever, 298 00:13:32,200 --> 00:13:34,200 Speaker 1: and I can get my stuff delivered and I don't 299 00:13:34,200 --> 00:13:37,760 Speaker 1: have to think about insurance or scheduling or pretty much 300 00:13:37,840 --> 00:13:40,320 Speaker 1: any of the things that go along with having a 301 00:13:40,320 --> 00:13:45,640 Speaker 1: delivery service. So Taco Bell is doing Grubhub now, Chipotlet, 302 00:13:45,720 --> 00:13:48,920 Speaker 1: according to this article, is doing door Dash. But I 303 00:13:49,520 --> 00:13:52,040 Speaker 1: understand why Jimmy Johns is not doing this. In fact, 304 00:13:52,040 --> 00:13:54,960 Speaker 1: they're going to have a national marketing campaign with some 305 00:13:55,080 --> 00:13:59,600 Speaker 1: giant billboards highlighting their promise and also showing tweets from 306 00:13:59,640 --> 00:14:02,720 Speaker 1: dissatisfied customers. And that's the other thing. This is the 307 00:14:02,800 --> 00:14:05,160 Speaker 1: thing I love about Twitter and also just think is 308 00:14:05,200 --> 00:14:07,400 Speaker 1: so funny. It's like, no matter what, when you have 309 00:14:07,480 --> 00:14:09,400 Speaker 1: a problem with a company, where do you go first? 310 00:14:09,520 --> 00:14:10,400 Speaker 2: Right? Twitter? 311 00:14:10,800 --> 00:14:13,080 Speaker 1: So if you want to see I love these articles 312 00:14:13,120 --> 00:14:14,719 Speaker 1: by the way, that I see online all the time. 313 00:14:14,760 --> 00:14:16,920 Speaker 1: It's like, oh, this person had a problem with Delta 314 00:14:16,960 --> 00:14:19,280 Speaker 1: Airlines and all they do with these reporters. They just 315 00:14:19,320 --> 00:14:23,240 Speaker 1: search like Delta Airlines, you know, issue or complaint or whatever, 316 00:14:23,400 --> 00:14:25,520 Speaker 1: and you can find one hundred and fifty tweets, you know, 317 00:14:25,600 --> 00:14:28,080 Speaker 1: because everyone of course goes to these you know, to 318 00:14:28,160 --> 00:14:32,160 Speaker 1: Twitter to complain about any company. So I you know, 319 00:14:32,240 --> 00:14:35,040 Speaker 1: I'll be honest. I don't like to complain to companies 320 00:14:35,040 --> 00:14:37,720 Speaker 1: on Twitter. I rarely do it. I know with airlines 321 00:14:37,760 --> 00:14:40,280 Speaker 1: people love to do it. But I will say, even 322 00:14:40,280 --> 00:14:42,920 Speaker 1: if I don't complain, I may ask for help on Twitter, 323 00:14:43,240 --> 00:14:46,360 Speaker 1: because I do think that Twitter has become a very 324 00:14:46,600 --> 00:14:51,000 Speaker 1: very good way to get customer service. In fact, you know, 325 00:14:51,040 --> 00:14:53,720 Speaker 1: Twitter's in an interesting place because they have a great product. 326 00:14:54,200 --> 00:14:57,080 Speaker 1: But I just don't know if sort of everyone knows 327 00:14:57,120 --> 00:14:59,160 Speaker 1: how to use it, and it's it's not growing as 328 00:14:59,200 --> 00:15:03,560 Speaker 1: fast as something like Facebook or Instagram or especially Instagram Stories. 329 00:15:04,080 --> 00:15:08,000 Speaker 1: So maybe one of these customer service companies buys Twitter. 330 00:15:08,040 --> 00:15:10,120 Speaker 2: I don't know. I mean, it's a Twitter. 331 00:15:09,800 --> 00:15:14,080 Speaker 1: Is a communications platform at this point. So but it's 332 00:15:14,440 --> 00:15:17,640 Speaker 1: really it's fascinating to see it take off as sort 333 00:15:17,680 --> 00:15:19,720 Speaker 1: of a way for people to get in touch with 334 00:15:19,760 --> 00:15:23,360 Speaker 1: businesses because to me, if you're a business and you're 335 00:15:23,400 --> 00:15:26,000 Speaker 1: on Twitter, you better be answering your tweets that Twitter 336 00:15:26,080 --> 00:15:28,320 Speaker 1: is not a one way street. So I think if 337 00:15:28,560 --> 00:15:31,600 Speaker 1: people are leaving comments on Facebook or even Instagram pictures, 338 00:15:31,640 --> 00:15:34,840 Speaker 1: you don't necessarily expect a response. But if you're posting 339 00:15:34,880 --> 00:15:39,080 Speaker 1: something about a company on Twitter, you definitely expect a response. 340 00:15:39,160 --> 00:15:44,000 Speaker 1: So interesting little tidbit from Jimmy John's and we'll see 341 00:15:44,040 --> 00:15:46,240 Speaker 1: where this takes them. Well, it wouldn't be a week 342 00:15:46,240 --> 00:15:48,640 Speaker 1: in technology if we didn't have some sort of crazy, 343 00:15:48,720 --> 00:15:52,480 Speaker 1: scary privacy issue, and this one comes from tech Crunch. 344 00:15:52,520 --> 00:15:55,119 Speaker 2: It's all about these popular iPhone apps. 345 00:15:54,880 --> 00:15:59,640 Speaker 1: That secretly record your screen and look I okay. So 346 00:15:59,680 --> 00:16:02,760 Speaker 1: the story worry is that these apps, including they name 347 00:16:02,840 --> 00:16:07,480 Speaker 1: Air Canada, Hollister, and Expedia, record every tap and swipe 348 00:16:07,520 --> 00:16:09,560 Speaker 1: you make on your iPhone apps and they send it 349 00:16:09,600 --> 00:16:11,560 Speaker 1: back to the company so the company can understand how 350 00:16:11,560 --> 00:16:14,680 Speaker 1: you're using their app. And realistically a lot of companies 351 00:16:14,720 --> 00:16:18,640 Speaker 1: collect data like this. What's interesting about this is that 352 00:16:19,000 --> 00:16:22,480 Speaker 1: it says they're recording your screen. Now in this article, 353 00:16:22,560 --> 00:16:25,120 Speaker 1: he never makes it one hundred percent clear if it's 354 00:16:25,120 --> 00:16:29,760 Speaker 1: a video playback of your screen. So record, I think 355 00:16:29,880 --> 00:16:31,960 Speaker 1: is being used in a very loose term. 356 00:16:32,040 --> 00:16:32,680 Speaker 2: Now I'm not sure. 357 00:16:32,760 --> 00:16:35,720 Speaker 1: I could be wrong, but what I think is that 358 00:16:35,760 --> 00:16:40,080 Speaker 1: they're seeing screenshots and they're seeing how you interact with 359 00:16:40,120 --> 00:16:42,280 Speaker 1: your phone. So let's say you're on the air Canada 360 00:16:42,720 --> 00:16:46,920 Speaker 1: app and they notice that everyone goes to your account 361 00:16:47,160 --> 00:16:51,200 Speaker 1: before they actually find what they're looking for under flights, right, 362 00:16:51,280 --> 00:16:54,640 Speaker 1: And so after a while, the software would tell them, hey, 363 00:16:54,640 --> 00:16:58,320 Speaker 1: you know, maybe you should move your flight data to 364 00:16:58,720 --> 00:17:01,320 Speaker 1: your account because that's where people think to look, right. 365 00:17:01,720 --> 00:17:05,000 Speaker 1: So I understand why apps want this data, but the 366 00:17:05,080 --> 00:17:07,720 Speaker 1: fact that these apps are secretly recording every tap and 367 00:17:07,760 --> 00:17:09,600 Speaker 1: swipe you make on your phone, and if it is 368 00:17:09,600 --> 00:17:12,240 Speaker 1: a screen recording or especially they do say there. 369 00:17:12,160 --> 00:17:13,320 Speaker 2: Are screen shots. 370 00:17:13,680 --> 00:17:17,080 Speaker 1: So and part of the article talks about how these 371 00:17:17,160 --> 00:17:20,280 Speaker 1: apps when they take screenshots, could actually have some of 372 00:17:20,320 --> 00:17:23,159 Speaker 1: your sensitive data on there, which might be you know, 373 00:17:23,200 --> 00:17:26,480 Speaker 1: your credit card number or maybe your email address or 374 00:17:26,520 --> 00:17:29,640 Speaker 1: anything that's inside these apps that could be something that's 375 00:17:29,680 --> 00:17:32,879 Speaker 1: a little bit more sensitive. So the company that they 376 00:17:32,960 --> 00:17:34,720 Speaker 1: talk about, and they kind of throw into the bridge 377 00:17:34,720 --> 00:17:38,600 Speaker 1: here is glass Box. This is a analytics firm and 378 00:17:38,720 --> 00:17:41,560 Speaker 1: one of the companies that allows this technology or or 379 00:17:41,680 --> 00:17:44,480 Speaker 1: lets you kind of integrate this technology into your app. 380 00:17:45,119 --> 00:17:48,520 Speaker 1: But I mean, I think this sounds scarier than it is. 381 00:17:48,600 --> 00:17:51,200 Speaker 1: I mean, yes, of course we want to know. I 382 00:17:51,240 --> 00:17:53,639 Speaker 1: think the bottom line with all this privacy stuff is 383 00:17:53,640 --> 00:17:56,520 Speaker 1: we want to know when we're being watched, right, and 384 00:17:56,560 --> 00:17:59,439 Speaker 1: I think that's everyone and online you just have to 385 00:17:59,480 --> 00:18:02,520 Speaker 1: kind of assume that everything you're doing is being watched 386 00:18:02,520 --> 00:18:05,159 Speaker 1: by someone. Now, I wouldn't expect your webcam to be 387 00:18:05,240 --> 00:18:08,440 Speaker 1: on while you're looking at your computer or surfing the web, 388 00:18:08,600 --> 00:18:11,560 Speaker 1: or recording of what you're surfing. But yes, everything that 389 00:18:11,600 --> 00:18:14,240 Speaker 1: you're doing is being logged in some sort of way, 390 00:18:14,600 --> 00:18:17,639 Speaker 1: and lots of different companies have access to this data. 391 00:18:18,000 --> 00:18:20,800 Speaker 1: It may be anonymized, it may not be. But the 392 00:18:20,840 --> 00:18:22,919 Speaker 1: reality is we just kind of have to take for 393 00:18:23,000 --> 00:18:27,000 Speaker 1: granted that what we're doing online is not private. Well, 394 00:18:27,000 --> 00:18:29,440 Speaker 1: as luck would have it, as I was recording this story, 395 00:18:29,800 --> 00:18:32,840 Speaker 1: turns out there's an update. According to tech Crunch, Apple 396 00:18:32,880 --> 00:18:35,280 Speaker 1: is telling app developers that they have to either remove 397 00:18:35,359 --> 00:18:39,080 Speaker 1: the feature that will record the screen on user's phones, 398 00:18:39,320 --> 00:18:43,200 Speaker 1: or they have to tell the user that they're doing it. 399 00:18:43,640 --> 00:18:46,480 Speaker 1: So if they don't do that, they will be removed 400 00:18:46,560 --> 00:18:48,960 Speaker 1: from the app store. So in an email, and Apple 401 00:18:49,000 --> 00:18:52,200 Speaker 1: spokesperson Toil TechCrunch that protecting user privacy is paramount, and 402 00:18:52,200 --> 00:18:56,280 Speaker 1: the Apple Ecosystem App Store Review guidelines require that apps 403 00:18:56,560 --> 00:19:00,640 Speaker 1: have explicit user consent and provide a clear visual indication 404 00:19:00,720 --> 00:19:04,280 Speaker 1: when recording, logging, or otherwise making a record of user activity. 405 00:19:04,520 --> 00:19:07,280 Speaker 1: And that's what I was wondering, because whenever you activate 406 00:19:07,320 --> 00:19:10,120 Speaker 1: certain features on the phone, it's highlighted in the menu bar, 407 00:19:10,280 --> 00:19:12,680 Speaker 1: and if you're if you're doing a screen recording, which 408 00:19:12,720 --> 00:19:15,159 Speaker 1: I've done in the past, you see that your screen 409 00:19:16,000 --> 00:19:19,159 Speaker 1: menu bar is blinking red. And if using GPS and 410 00:19:19,240 --> 00:19:21,280 Speaker 1: all these different things, it kind of like, lets you know. 411 00:19:21,840 --> 00:19:24,840 Speaker 1: So I guess that Apple is hip to this and 412 00:19:24,880 --> 00:19:28,119 Speaker 1: they're telling APT developers you gotta stop it. Debbie's on 413 00:19:28,160 --> 00:19:32,120 Speaker 1: the line from Ventura. Debbie, how are you today? Good? 414 00:19:32,119 --> 00:19:32,359 Speaker 3: Thanks? 415 00:19:32,400 --> 00:19:32,800 Speaker 4: How are you? 416 00:19:33,040 --> 00:19:35,000 Speaker 2: I am excellent? What can I help you with? 417 00:19:36,400 --> 00:19:41,040 Speaker 4: Well kind of complicated question. My phone's hacked? And who 418 00:19:41,080 --> 00:19:43,600 Speaker 4: do I call for that? Is there a number something 419 00:19:43,680 --> 00:19:47,640 Speaker 4: instead of like emailing somebody? Because there's so many, well, 420 00:19:47,640 --> 00:19:50,040 Speaker 4: a lot of reasons, but one of them is the 421 00:19:50,320 --> 00:19:52,720 Speaker 4: when I text, things pop up that I don't even 422 00:19:52,760 --> 00:19:56,159 Speaker 4: text email. There's you know, different things, so I know 423 00:19:56,480 --> 00:19:58,760 Speaker 4: I didn't do it, so it's also going crazy. 424 00:19:58,840 --> 00:20:00,240 Speaker 2: But well you could be. 425 00:20:00,720 --> 00:20:03,199 Speaker 1: Are you seeing any anything else in your life, like 426 00:20:03,600 --> 00:20:06,720 Speaker 1: you seeing like people out of the side of your 427 00:20:06,880 --> 00:20:09,320 Speaker 1: you know, vision, or is your car in a different 428 00:20:09,320 --> 00:20:10,119 Speaker 1: place in the morning. 429 00:20:11,480 --> 00:20:14,920 Speaker 4: No, But when I text a word, you know, emoji 430 00:20:14,960 --> 00:20:17,639 Speaker 4: pops up or something like that, just weird things have 431 00:20:17,720 --> 00:20:18,719 Speaker 4: happened to my phone. 432 00:20:19,800 --> 00:20:20,520 Speaker 5: I mean, I can go. 433 00:20:20,480 --> 00:20:22,560 Speaker 2: On and on on what kind of well it. 434 00:20:22,520 --> 00:20:25,240 Speaker 4: Seems to be hacked or something somebody's in there, and. 435 00:20:26,080 --> 00:20:27,200 Speaker 2: What kind of phone do you have? 436 00:20:28,720 --> 00:20:29,440 Speaker 3: iPhone seven? 437 00:20:29,760 --> 00:20:30,439 Speaker 2: Oh, iPhone. 438 00:20:30,560 --> 00:20:32,840 Speaker 4: I know who's doing it too, but I just can't 439 00:20:33,160 --> 00:20:33,680 Speaker 4: prove it. 440 00:20:33,800 --> 00:20:37,960 Speaker 1: And you know, I just don't know, you know, So 441 00:20:38,080 --> 00:20:41,760 Speaker 1: when you're typing, what happens sometimes it. 442 00:20:41,760 --> 00:20:44,600 Speaker 4: Don't, you know, pop up an emoji that I'm never 443 00:20:44,800 --> 00:20:50,200 Speaker 4: not even saying the word too, And so it just 444 00:20:50,200 --> 00:20:53,359 Speaker 4: just weird things pop up, weird words get in in 445 00:20:53,440 --> 00:20:57,800 Speaker 4: the text. Just weird stuff happens to me when I'm 446 00:20:58,400 --> 00:20:59,359 Speaker 4: you know, doing things. 447 00:20:59,680 --> 00:21:03,040 Speaker 1: Well, I'll be honest, Debbie, it sounds pretty typical because 448 00:21:03,080 --> 00:21:04,560 Speaker 1: you know, if you heard of this thing called like 449 00:21:04,680 --> 00:21:07,320 Speaker 1: auto correct, and this is kind of a problem with 450 00:21:07,359 --> 00:21:11,040 Speaker 1: the iPhone and all all smartphones, is I think the 451 00:21:11,080 --> 00:21:14,480 Speaker 1: emoji thing happens with the Apple keyboard or with the 452 00:21:14,720 --> 00:21:16,480 Speaker 1: It depends on the keyboard you're using. If you're using 453 00:21:16,520 --> 00:21:19,720 Speaker 1: the Apple keyboard or the iPhone or the Google keyboard, 454 00:21:20,040 --> 00:21:22,480 Speaker 1: sometimes there will be an emoji that pops up because 455 00:21:22,480 --> 00:21:25,640 Speaker 1: it's basically, if you start typing sushi, it may suggest 456 00:21:25,720 --> 00:21:28,399 Speaker 1: a sushi emoji, and so that way you can. 457 00:21:28,240 --> 00:21:32,639 Speaker 4: Actually, well I understand that, but no, it's you know, 458 00:21:32,680 --> 00:21:36,000 Speaker 4: on the iPhone itself. But no, I mean I'm texting 459 00:21:36,920 --> 00:21:39,199 Speaker 4: somebody and then I didn't have nothing to do with 460 00:21:39,200 --> 00:21:42,199 Speaker 4: the motorcycle, and motorcycle emoji pops up, you know, just 461 00:21:42,200 --> 00:21:44,840 Speaker 4: stuff like that, the randommeest, weirdest thing that doesn't even 462 00:21:44,840 --> 00:21:46,520 Speaker 4: make sense in the text that I'm. 463 00:21:46,720 --> 00:21:49,280 Speaker 2: Like going, okay. Well. 464 00:21:49,280 --> 00:21:53,119 Speaker 1: Also, also one thing to know is that Apple is 465 00:21:53,200 --> 00:21:56,520 Speaker 1: actually scanning what you're typing as you type it to 466 00:21:56,600 --> 00:21:59,040 Speaker 1: suggest things in that upper bar. 467 00:21:59,320 --> 00:22:02,600 Speaker 2: So those yes. 468 00:22:02,520 --> 00:22:05,919 Speaker 1: That is new, that is new, so it's recent, so 469 00:22:05,960 --> 00:22:08,120 Speaker 1: that could be it. I think that's what you're seeing now. 470 00:22:09,200 --> 00:22:11,600 Speaker 1: I believe let's see if there's a way to turn 471 00:22:11,640 --> 00:22:14,199 Speaker 1: that off. And let's see if there's a way to 472 00:22:14,240 --> 00:22:16,320 Speaker 1: turn it off. I think that would help you feel 473 00:22:16,320 --> 00:22:17,479 Speaker 1: a little bit better like you're not. 474 00:22:18,880 --> 00:22:19,320 Speaker 2: Let's see. 475 00:22:19,320 --> 00:22:21,880 Speaker 1: So we're gonna go We're gonna go to keyboard and 476 00:22:22,000 --> 00:22:24,920 Speaker 1: I'm gonna look and see what this says. So auto capitalization, 477 00:22:25,240 --> 00:22:31,480 Speaker 1: auto correction, enable capslocks, smart punctuation, character preview, shortcut, predictive. 478 00:22:31,560 --> 00:22:32,080 Speaker 2: There you go. 479 00:22:32,440 --> 00:22:37,040 Speaker 1: Okay, So go into your general, go into your settings 480 00:22:38,760 --> 00:22:43,520 Speaker 1: and then general. All right, sorry, yes, Settings General, and 481 00:22:43,560 --> 00:22:46,920 Speaker 1: then look under look under the keyboard section, and under 482 00:22:46,920 --> 00:22:49,000 Speaker 1: the keyboard section all the way down to the bottom. 483 00:22:49,400 --> 00:22:53,639 Speaker 1: There's something that says predictive. And I think if you 484 00:22:53,760 --> 00:22:55,560 Speaker 1: turn that off, I want you to call me back 485 00:22:55,600 --> 00:22:57,119 Speaker 1: next time you see me live and let me know 486 00:22:57,240 --> 00:22:59,239 Speaker 1: or email me and let me know if that has 487 00:22:59,480 --> 00:23:03,600 Speaker 1: helped some the the the haunting of Debie's iPhone seven. 488 00:23:04,960 --> 00:23:08,040 Speaker 4: Yeah, I'll definitely do that. I should appreciate that. But 489 00:23:08,440 --> 00:23:10,280 Speaker 4: would you happen to know the number and all that 490 00:23:10,400 --> 00:23:12,280 Speaker 4: you know you call for that instance at all that 491 00:23:12,320 --> 00:23:14,320 Speaker 4: you feel like you know your phone's been hacked? 492 00:23:15,200 --> 00:23:17,960 Speaker 1: I would. I would probably bring it to the Apple store. 493 00:23:17,960 --> 00:23:19,680 Speaker 1: I mean, I think Apple has a number you can 494 00:23:19,720 --> 00:23:23,400 Speaker 1: probably call them, you know, Apple Support, But I would 495 00:23:23,440 --> 00:23:24,880 Speaker 1: I would bring it to the Apple store because they're 496 00:23:24,880 --> 00:23:26,320 Speaker 1: probably gonna ask you to do that anyway if they 497 00:23:26,320 --> 00:23:27,919 Speaker 1: want to see that. Now, the other thing you can 498 00:23:27,960 --> 00:23:29,879 Speaker 1: do if you're if you're ready to go nuclear on 499 00:23:29,920 --> 00:23:33,080 Speaker 1: your phone, you can restart your entire phone, like make 500 00:23:33,119 --> 00:23:35,919 Speaker 1: it factory fresh. You're gonna have to start over again. 501 00:23:36,200 --> 00:23:39,320 Speaker 1: But that would basically eradicate anyone that has gotten into 502 00:23:39,320 --> 00:23:39,800 Speaker 1: your device. 503 00:23:42,520 --> 00:23:45,359 Speaker 4: Oh so uh okay, so say that again. So just 504 00:23:45,720 --> 00:23:47,719 Speaker 4: I'd have to restart it. Now, would I lose everything? 505 00:23:47,760 --> 00:23:49,119 Speaker 4: All my texts and all my everything? 506 00:23:49,160 --> 00:23:49,400 Speaker 3: Now? 507 00:23:49,480 --> 00:23:50,600 Speaker 2: Yes, you would lose everything. 508 00:23:50,880 --> 00:23:53,920 Speaker 1: So that's that's that's kind of like the the if 509 00:23:53,960 --> 00:23:56,520 Speaker 1: you're really frustrated with this, that's like kind of the 510 00:23:56,640 --> 00:23:59,439 Speaker 1: last line of defense, and you can, you know, you 511 00:23:59,440 --> 00:24:03,680 Speaker 1: can clear everything. So but yeah, there's the I think 512 00:24:03,680 --> 00:24:07,400 Speaker 1: you turn off the predictive first. So again settings General 513 00:24:07,640 --> 00:24:10,280 Speaker 1: keyboard and then scroll to the bottom where it says predictive, 514 00:24:10,440 --> 00:24:12,000 Speaker 1: turn that off and see what happens. 515 00:24:13,240 --> 00:24:15,920 Speaker 4: Okay, I should appreciate that. Thank you so much. Rich. 516 00:24:15,960 --> 00:24:17,320 Speaker 2: All right, Debbie, have a good day. 517 00:24:18,359 --> 00:24:18,679 Speaker 3: Thank you. 518 00:24:18,720 --> 00:24:22,600 Speaker 1: Pig Here, what is it about these memes on Facebook 519 00:24:22,720 --> 00:24:27,159 Speaker 1: that just won't die? So Facebook, I guess is seeing 520 00:24:27,280 --> 00:24:30,400 Speaker 1: so much of that meme about how your posts are 521 00:24:30,440 --> 00:24:33,399 Speaker 1: limited or your newsfeed is limited to posts from just 522 00:24:33,440 --> 00:24:36,560 Speaker 1: twenty six friends. I guess they're seeing this occur so 523 00:24:36,680 --> 00:24:38,480 Speaker 1: much on the social network that they actually had to 524 00:24:38,480 --> 00:24:41,600 Speaker 1: come out with a blog post to say, look, this 525 00:24:41,720 --> 00:24:45,000 Speaker 1: is not true. This has been happening since twenty seventeen, 526 00:24:45,200 --> 00:24:47,480 Speaker 1: and it's twenty nineteen and it still happens. 527 00:24:48,040 --> 00:24:49,400 Speaker 2: But the claim, and I'm. 528 00:24:49,200 --> 00:24:52,439 Speaker 1: Sure you've seen it, is that someone copies and paste 529 00:24:52,560 --> 00:24:55,880 Speaker 1: or writes something on their newsfeed and posts and says, hey, 530 00:24:56,200 --> 00:24:59,240 Speaker 1: I noticed that Facebook is only showing my stuff to 531 00:24:59,560 --> 00:25:02,439 Speaker 1: twenty six people, and I want to make sure that 532 00:25:02,560 --> 00:25:03,760 Speaker 1: you see all my stuff. 533 00:25:03,800 --> 00:25:06,280 Speaker 2: So just make sure you comment on this or go 534 00:25:06,359 --> 00:25:07,200 Speaker 2: comment on your. 535 00:25:07,080 --> 00:25:09,879 Speaker 1: Friend's feeds to make sure that you're gonna see them, 536 00:25:09,880 --> 00:25:11,680 Speaker 1: because that will bypass the system, so. 537 00:25:11,680 --> 00:25:13,720 Speaker 2: Your posts show up on all of their feeds. 538 00:25:13,720 --> 00:25:15,680 Speaker 1: And make sure you copy and paste this, by the way, 539 00:25:15,960 --> 00:25:18,920 Speaker 1: so that you know this doesn't happen to you. And 540 00:25:19,640 --> 00:25:21,840 Speaker 1: I love that Facebook has to explain this because it's 541 00:25:21,920 --> 00:25:24,640 Speaker 1: kind of funny. But no, Facebook does not limit your 542 00:25:24,720 --> 00:25:26,600 Speaker 1: feed to a certain amount of people. I mean, wouldn't 543 00:25:26,600 --> 00:25:29,359 Speaker 1: that be so dumb? You have five hundred friends on 544 00:25:29,400 --> 00:25:31,480 Speaker 1: Facebook and they're only gonna show you twenty six people. 545 00:25:31,680 --> 00:25:34,320 Speaker 1: That makes no sense because that doesn't even help their business. 546 00:25:34,359 --> 00:25:36,800 Speaker 1: So a friend that posts about their pregnancy or their 547 00:25:36,800 --> 00:25:39,160 Speaker 1: new baby is not gonna be shown. Yeah, of course 548 00:25:39,160 --> 00:25:41,639 Speaker 1: it's gonna be shown because everyone's interacting with it. So 549 00:25:41,760 --> 00:25:45,679 Speaker 1: you have to understand that the Facebook feed is algorithm based. 550 00:25:45,760 --> 00:25:49,720 Speaker 1: It's not done in the order of when those posts 551 00:25:49,760 --> 00:25:52,359 Speaker 1: are made. So what you're gonna see in your feed 552 00:25:52,760 --> 00:25:56,159 Speaker 1: is directly related to who you interact with the most, 553 00:25:56,720 --> 00:25:59,240 Speaker 1: and not just interact with the most. Of course, that's 554 00:25:59,280 --> 00:26:02,359 Speaker 1: just one It's an algorithm. It learns as it goes along, 555 00:26:02,800 --> 00:26:04,680 Speaker 1: so it's not just that. It's not that cut and 556 00:26:04,760 --> 00:26:06,440 Speaker 1: dry like, oh, you only talk to these three friends 557 00:26:06,440 --> 00:26:07,960 Speaker 1: on Facebook, We're only gonna show you them for the 558 00:26:08,000 --> 00:26:09,680 Speaker 1: rest of your life. Yeah, you're gonna see them a 559 00:26:09,720 --> 00:26:11,919 Speaker 1: lot more. But of course, if your friend has a 560 00:26:11,920 --> 00:26:14,240 Speaker 1: big life change and they post something and a lot 561 00:26:14,280 --> 00:26:17,440 Speaker 1: of people start commenting on it, Facebook's algorithm says, hey, oh, 562 00:26:17,480 --> 00:26:19,879 Speaker 1: we noticed that a lot of people are interacting with this, 563 00:26:19,960 --> 00:26:21,520 Speaker 1: Let's show it to more of their friends. 564 00:26:21,400 --> 00:26:22,880 Speaker 2: And you're gonna see their stuff as well. 565 00:26:23,720 --> 00:26:27,240 Speaker 1: So I like how Facebook in this post actually explains 566 00:26:27,280 --> 00:26:31,400 Speaker 1: a little bit so it says that feed feed algorithms 567 00:26:31,440 --> 00:26:35,959 Speaker 1: prioritize posts that are predicted to spark conversations among people, 568 00:26:36,800 --> 00:26:39,680 Speaker 1: so that's interesting. Live videos tend to lead to more 569 00:26:39,720 --> 00:26:44,119 Speaker 1: discussions than regular videos, so that's interesting. Or the posts 570 00:26:44,119 --> 00:26:47,640 Speaker 1: we're shared by people, groups or pages you interact with frequently, 571 00:26:48,600 --> 00:26:52,480 Speaker 1: So they're saying, if you scroll down, you're gonna see 572 00:26:52,520 --> 00:26:54,479 Speaker 1: more posts from a wider group of people. So at 573 00:26:54,480 --> 00:26:56,480 Speaker 1: the top of your news feed, Yeah, it's kind of 574 00:26:56,520 --> 00:26:58,560 Speaker 1: a narrow feed of like stuff, pecause think about it. 575 00:26:58,600 --> 00:27:01,160 Speaker 2: Facebook knows. Okay, it's just got on Facebook. 576 00:27:01,200 --> 00:27:02,920 Speaker 1: He's only going to be here for twenty six point 577 00:27:02,960 --> 00:27:05,360 Speaker 1: seven seconds. We need to show him some really good 578 00:27:05,359 --> 00:27:07,960 Speaker 1: stuff that he's going to interact with immediately, right, Not 579 00:27:08,000 --> 00:27:09,960 Speaker 1: going to show the post for my long lost friend 580 00:27:09,960 --> 00:27:12,959 Speaker 1: that you posted some article from the New York Times, 581 00:27:13,200 --> 00:27:15,199 Speaker 1: you know, twenty minutes ago. Not going to show that 582 00:27:15,200 --> 00:27:16,840 Speaker 1: to me because I never interact with that person, so 583 00:27:16,840 --> 00:27:18,600 Speaker 1: why would I do it, and nobody else commented on it, 584 00:27:18,640 --> 00:27:20,639 Speaker 1: nobody else cares that he posted it. They're going to 585 00:27:20,680 --> 00:27:23,720 Speaker 1: show me the stuff that's interesting that people have interacted with, 586 00:27:24,000 --> 00:27:26,480 Speaker 1: so hopefully I interact with it, and now I spend 587 00:27:26,640 --> 00:27:30,240 Speaker 1: thirty five point seven seconds on Twitter or on Facebook. 588 00:27:31,880 --> 00:27:34,000 Speaker 1: But so here's the other thing they say. Okay, when 589 00:27:34,119 --> 00:27:36,880 Speaker 1: leaving a single comment on a post won't suddenly unblock 590 00:27:36,920 --> 00:27:39,560 Speaker 1: you from showing up in your friend's feed. There is 591 00:27:39,600 --> 00:27:42,159 Speaker 1: some truth there, because if you frequently trade comments with 592 00:27:42,200 --> 00:27:44,560 Speaker 1: a friend, their posts are likely to be shown higher 593 00:27:44,640 --> 00:27:46,399 Speaker 1: in your news feed than post with someone you never 594 00:27:46,520 --> 00:27:49,840 Speaker 1: interact with. So again, there is a little bit of 595 00:27:49,880 --> 00:27:52,920 Speaker 1: truth to this, but it makes sense. So I think 596 00:27:53,000 --> 00:27:56,280 Speaker 1: why this meme has persisted is that people see that 597 00:27:56,320 --> 00:27:58,600 Speaker 1: it works, so they copy and paste this thing number one, 598 00:27:58,800 --> 00:28:00,000 Speaker 1: a lot of friends comment on it. 599 00:28:00,119 --> 00:28:00,560 Speaker 2: Number two. 600 00:28:00,920 --> 00:28:03,000 Speaker 1: Then they go and they comment on a couple of friends' 601 00:28:03,040 --> 00:28:05,280 Speaker 1: newsfeeds that they haven't seen from in a while, and 602 00:28:05,320 --> 00:28:07,600 Speaker 1: now all of a sudden, those friends start showing up 603 00:28:07,640 --> 00:28:09,400 Speaker 1: in their news feed and they're like, oh, it must 604 00:28:09,440 --> 00:28:11,720 Speaker 1: have worked. But no, you're just kind of messing with 605 00:28:11,760 --> 00:28:15,320 Speaker 1: the algorithm because you're commenting on someone's feed. So they 606 00:28:15,320 --> 00:28:17,720 Speaker 1: assume if you start commenting on someone's feed, you want 607 00:28:17,720 --> 00:28:21,159 Speaker 1: to interact with them. So that's the deal with this 608 00:28:21,240 --> 00:28:23,639 Speaker 1: twenty six friends myth. I can't believe it's still going on. 609 00:28:24,000 --> 00:28:27,240 Speaker 1: Believe me, you're not stupid for thinking this, but I mean, 610 00:28:27,280 --> 00:28:29,760 Speaker 1: I get it. It's one of these things where maybe 611 00:28:29,760 --> 00:28:31,520 Speaker 1: Facebook did do this, and you want to get to 612 00:28:31,520 --> 00:28:33,520 Speaker 1: the bottom of it. And we understand that there's a 613 00:28:33,520 --> 00:28:37,520 Speaker 1: problem with figuring out what's real and what's not on Facebook. 614 00:28:37,560 --> 00:28:39,880 Speaker 1: So when you see these things, I think it's kind 615 00:28:39,880 --> 00:28:41,360 Speaker 1: of crazy that they get shared a lot. But I 616 00:28:41,440 --> 00:28:44,440 Speaker 1: understand if you're busy, you're working, you're not really looking 617 00:28:44,560 --> 00:28:49,360 Speaker 1: at the underlying method of how Facebook tweaks their algorithm 618 00:28:49,400 --> 00:28:51,320 Speaker 1: like I am. And so you might think, oh, yeah, 619 00:28:51,320 --> 00:28:54,520 Speaker 1: I haven't seen my friend Bob from fifth grade in 620 00:28:54,560 --> 00:28:56,240 Speaker 1: a long time. Let me go post on his wall, 621 00:28:56,240 --> 00:28:57,880 Speaker 1: and next thing you know, Bob's posts show up and 622 00:28:57,880 --> 00:28:59,160 Speaker 1: you said, oh, oh, okay, I. 623 00:28:59,080 --> 00:29:01,000 Speaker 2: Guess that is true. Go copy and paste that. 624 00:29:01,400 --> 00:29:05,000 Speaker 1: So now you know Facebook's a little twenty six friends 625 00:29:05,040 --> 00:29:07,760 Speaker 1: myth understandable that you might fall for something like that, 626 00:29:07,880 --> 00:29:11,240 Speaker 1: but it's just not true. One more story on Facebook. 627 00:29:11,280 --> 00:29:14,680 Speaker 1: You can now remove messages on Messenger. So if you 628 00:29:14,680 --> 00:29:16,280 Speaker 1: ever had this happen to you where you send a 629 00:29:16,280 --> 00:29:19,040 Speaker 1: message to someone you realize, oh no, that was not 630 00:29:19,080 --> 00:29:21,160 Speaker 1: the person that was supposed to go to. Well, now 631 00:29:21,280 --> 00:29:23,640 Speaker 1: you can remove a message that you send to someone 632 00:29:24,040 --> 00:29:26,800 Speaker 1: from their phone. So all you have to do from 633 00:29:26,840 --> 00:29:29,320 Speaker 1: your phone is tap on the message you want to remove, 634 00:29:29,600 --> 00:29:32,600 Speaker 1: and there's a new option called remove for everyone, and 635 00:29:33,360 --> 00:29:36,840 Speaker 1: you tap that and magically your message will disappear from 636 00:29:36,880 --> 00:29:40,560 Speaker 1: the recipient's phone. But here's the thing that I think is. 637 00:29:40,560 --> 00:29:41,080 Speaker 2: Kind of weird. 638 00:29:41,320 --> 00:29:45,520 Speaker 1: Facebook's gonna send them a message or replace that message 639 00:29:45,560 --> 00:29:48,640 Speaker 1: with some text saying the conversation was removed, So it's 640 00:29:48,640 --> 00:29:51,680 Speaker 1: gonna be like this conversation was removed. So you only 641 00:29:51,680 --> 00:29:53,760 Speaker 1: have ten minutes to do this remove a message after 642 00:29:53,800 --> 00:29:55,560 Speaker 1: it's sent, which is plenty of time because most of 643 00:29:55,600 --> 00:29:58,160 Speaker 1: the time you realize right after you send something you 644 00:29:58,200 --> 00:30:00,240 Speaker 1: press send, you go, oh, shoot, that did not show 645 00:30:00,320 --> 00:30:03,000 Speaker 1: up in the right thread, and of course there's not 646 00:30:03,080 --> 00:30:03,640 Speaker 1: much you can. 647 00:30:03,480 --> 00:30:03,959 Speaker 2: Do about it. 648 00:30:04,800 --> 00:30:06,440 Speaker 1: So this is a feature that would be great for 649 00:30:06,480 --> 00:30:09,560 Speaker 1: something like I message. They could definitely pull this off 650 00:30:09,600 --> 00:30:12,080 Speaker 1: an I message. The way I message is structured that 651 00:30:12,080 --> 00:30:15,600 Speaker 1: that's a possibility because all these messages are being served 652 00:30:15,680 --> 00:30:18,600 Speaker 1: up from a server that's displaying them. Now, with text 653 00:30:18,600 --> 00:30:22,760 Speaker 1: Messaging Standard Text Messaging SMS, this would not be possible 654 00:30:22,800 --> 00:30:25,239 Speaker 1: because what happens when you send a text is it 655 00:30:25,280 --> 00:30:28,160 Speaker 1: is physically sent to that person's phone like it's delivered, 656 00:30:28,400 --> 00:30:30,560 Speaker 1: Like you deliver mail to someone's house, you would not 657 00:30:30,600 --> 00:30:33,360 Speaker 1: be able to recall that mail from your house, right. 658 00:30:34,960 --> 00:30:37,800 Speaker 1: But again, this is a feature that we need. Hopefully 659 00:30:37,800 --> 00:30:40,400 Speaker 1: it'll spread to other things. I get why they've been 660 00:30:40,400 --> 00:30:42,680 Speaker 1: hesitant to have stuff like this in the past, but 661 00:30:43,040 --> 00:30:45,520 Speaker 1: it's a feature that we need, and again, try it. 662 00:30:45,520 --> 00:30:48,120 Speaker 1: It's called remove for you. If you're still using Facebook Messenger, 663 00:30:48,600 --> 00:30:52,360 Speaker 1: check it out. Sad little Instagram TV, nobody's watching it. 664 00:30:52,440 --> 00:30:54,480 Speaker 1: Instagram can't get people to watch it, and they just 665 00:30:54,560 --> 00:30:59,160 Speaker 1: keep trying new things. Well, now immediately you're gonna start 666 00:30:59,160 --> 00:31:04,440 Speaker 1: seeing it Instagram TV previews in your primary feed. So 667 00:31:04,600 --> 00:31:07,360 Speaker 1: we saw this happen with Instagram Stories, and when you're 668 00:31:07,360 --> 00:31:09,360 Speaker 1: scrolling through your feed on Instagram, you'll see like a 669 00:31:09,360 --> 00:31:12,880 Speaker 1: little thumbnail of the story that someone has shared on 670 00:31:12,920 --> 00:31:14,760 Speaker 1: their Instagram Stories to get you to kind of like 671 00:31:14,800 --> 00:31:16,400 Speaker 1: be interested, like, oh, what does that look like? Let 672 00:31:16,440 --> 00:31:18,880 Speaker 1: me go click that, let me watch their story. So 673 00:31:19,040 --> 00:31:22,440 Speaker 1: I guess that's working for Stories, and so now they're 674 00:31:22,480 --> 00:31:24,440 Speaker 1: going to try that with Instagram TV. And if you're 675 00:31:24,440 --> 00:31:28,120 Speaker 1: not familiar with Instagram TV, it's kind of Instagram's answer 676 00:31:28,200 --> 00:31:33,280 Speaker 1: to YouTube or you know, yeah, basically YouTube, but with 677 00:31:33,360 --> 00:31:35,520 Speaker 1: only ten minutes in lengths, so you're limited to ten 678 00:31:35,560 --> 00:31:37,880 Speaker 1: minutes and the video has to be vertical. Now a 679 00:31:37,880 --> 00:31:40,520 Speaker 1: lot of people, including myself, have gotten around that by 680 00:31:40,680 --> 00:31:44,880 Speaker 1: just uploading a vertical version of horizontal video and you 681 00:31:44,960 --> 00:31:48,240 Speaker 1: have to actually rotate your phone to watch it. I've 682 00:31:48,280 --> 00:31:50,320 Speaker 1: been putting my stories on there, and you know, my 683 00:31:50,920 --> 00:31:53,400 Speaker 1: segments from TV it's hit or miss. I mean, some 684 00:31:53,440 --> 00:31:55,720 Speaker 1: of them will do a couple thousands, some will do nothing. 685 00:31:56,080 --> 00:31:58,800 Speaker 1: But I just don't think people think of Instagram TV 686 00:31:59,440 --> 00:32:01,800 Speaker 1: in a very you know, they don't. 687 00:32:01,840 --> 00:32:02,600 Speaker 2: It doesn't come to. 688 00:32:02,720 --> 00:32:06,360 Speaker 1: Mind when you're thinking of stuff to watch on the internet. 689 00:32:06,480 --> 00:32:08,120 Speaker 1: So you know, YouTube comes to mind if you want 690 00:32:08,160 --> 00:32:10,560 Speaker 1: to watch something longer, and so does Facebook. And then 691 00:32:10,600 --> 00:32:13,440 Speaker 1: on Instagram with the regular feed, you've got only a minute. 692 00:32:13,480 --> 00:32:15,800 Speaker 1: So those are just snackable little things that you can watch. 693 00:32:16,240 --> 00:32:19,840 Speaker 1: So I am convinced that when people are on Instagram, 694 00:32:19,880 --> 00:32:22,640 Speaker 1: it's very short bursts. I'm at Starbucks, I watch them 695 00:32:22,800 --> 00:32:24,640 Speaker 1: and they're flipping through their stories like crazy. 696 00:32:25,080 --> 00:32:25,680 Speaker 2: And I just. 697 00:32:25,640 --> 00:32:29,600 Speaker 1: Don't think that people associate Instagram with longer form content. 698 00:32:29,640 --> 00:32:31,520 Speaker 1: And I know they're trying to change that because obviously 699 00:32:31,560 --> 00:32:34,720 Speaker 1: that's what they want to do. But IGTV. If you 700 00:32:34,760 --> 00:32:36,800 Speaker 1: see this now in your feed and you're wondering what 701 00:32:36,840 --> 00:32:39,920 Speaker 1: the heck is this, Yeah, that's what it is. So 702 00:32:40,240 --> 00:32:45,720 Speaker 1: apparently they can also, let's see, according to Variety, creators 703 00:32:45,760 --> 00:32:48,160 Speaker 1: can now share a one minute preview of their video 704 00:32:48,200 --> 00:32:51,800 Speaker 1: on their profile when they upload a new Instagram TV video. 705 00:32:52,560 --> 00:32:56,240 Speaker 1: So I haven't seen that part yet, but again, Instagram 706 00:32:56,280 --> 00:32:58,680 Speaker 1: just trying to grow Instagram TV, so don't be alarmed 707 00:32:58,720 --> 00:33:02,120 Speaker 1: if you see a little install TV preview in your 708 00:33:02,160 --> 00:33:05,160 Speaker 1: news feed. Jason from Sacramento, you're on with Rich. How 709 00:33:05,160 --> 00:33:05,719 Speaker 1: can I help you? 710 00:33:06,880 --> 00:33:09,200 Speaker 5: Hey, Rich, I've been using a system called Plex where 711 00:33:09,200 --> 00:33:12,960 Speaker 5: I can access my DVDs from anywhere with my phone 712 00:33:13,040 --> 00:33:15,200 Speaker 5: and my pad. I'm just kind of curious. I've been 713 00:33:15,320 --> 00:33:18,160 Speaker 5: using DVDs to burn onto us. Do you know of 714 00:33:18,240 --> 00:33:20,880 Speaker 5: a way I can do a dishally like sink something? 715 00:33:21,920 --> 00:33:24,720 Speaker 1: So I'm explained to me again, you're using Plex. You've 716 00:33:24,720 --> 00:33:26,840 Speaker 1: got your DVD you're trying to get it onto Plex. 717 00:33:28,240 --> 00:33:30,640 Speaker 5: Yeah, I've burned my DVDs onto the PLEX system so 718 00:33:30,640 --> 00:33:32,520 Speaker 5: I can watch them anywhere. Okay, So I'm tired of 719 00:33:32,520 --> 00:33:35,360 Speaker 5: buying DVDs and having the physical DVD and burn it on. 720 00:33:35,400 --> 00:33:37,719 Speaker 5: There is there a different system where I can actually 721 00:33:38,160 --> 00:33:42,440 Speaker 5: buy something online and load that movie onto Plex. 722 00:33:42,480 --> 00:33:44,040 Speaker 2: Do you know, Oh, I see what you're saying. 723 00:33:44,040 --> 00:33:46,320 Speaker 1: You want to get a digital file of the movie 724 00:33:46,400 --> 00:33:49,960 Speaker 1: and bring that into Plex, correct, instead of having to 725 00:33:49,960 --> 00:33:52,000 Speaker 1: go the roundabout way of buying the DVDs you have 726 00:33:52,000 --> 00:33:54,400 Speaker 1: the physical media and then ripping that and then putting 727 00:33:54,400 --> 00:33:55,760 Speaker 1: it digitally onto Plex. 728 00:33:56,840 --> 00:33:59,280 Speaker 5: Exactly, I've got a ton of collection in DVDs now. 729 00:33:59,480 --> 00:34:04,520 Speaker 1: Yeah, exactly, there's not I mean, look, there are ways 730 00:34:04,720 --> 00:34:07,520 Speaker 1: of getting some of these digital files from something like 731 00:34:07,560 --> 00:34:11,520 Speaker 1: iTunes and getting it into Plex by removing the DRM. 732 00:34:11,960 --> 00:34:14,160 Speaker 1: I can't really recommend that you do that, but I 733 00:34:14,239 --> 00:34:16,160 Speaker 1: know that there are apps out there that do that. 734 00:34:17,480 --> 00:34:20,480 Speaker 1: They don't always work, you know, you might be I mean, 735 00:34:20,520 --> 00:34:22,000 Speaker 1: they're not, they're on the This is sort of a 736 00:34:22,040 --> 00:34:22,840 Speaker 1: gray market. 737 00:34:22,680 --> 00:34:23,480 Speaker 2: You see what I'm saying. 738 00:34:24,600 --> 00:34:27,920 Speaker 1: So I don't really have a good answer because the 739 00:34:27,960 --> 00:34:30,120 Speaker 1: system is set up so all these files that you 740 00:34:30,160 --> 00:34:33,600 Speaker 1: buy nowadays, like from iTunes and from you know, basically, 741 00:34:33,680 --> 00:34:35,400 Speaker 1: I think iTunes the only one that even allows you 742 00:34:35,440 --> 00:34:36,760 Speaker 1: to download the digital file. 743 00:34:36,840 --> 00:34:38,480 Speaker 2: Most of the other ones just stream them, right. 744 00:34:39,680 --> 00:34:41,760 Speaker 5: Yeah, I tried that with iTunes. I got two movies 745 00:34:41,960 --> 00:34:43,759 Speaker 5: and it does say it's got a DRM, and I 746 00:34:44,000 --> 00:34:45,560 Speaker 5: wasn't exactly sure what that was meaning. 747 00:34:45,719 --> 00:34:49,520 Speaker 1: Okay, so DRM means digital rights management, which means if 748 00:34:49,560 --> 00:34:51,640 Speaker 1: you get that file, you think, oh, I can just 749 00:34:51,719 --> 00:34:53,640 Speaker 1: throw this onto any device and it will play. 750 00:34:53,719 --> 00:34:54,200 Speaker 2: It will not. 751 00:34:54,800 --> 00:34:57,360 Speaker 1: It will play on something like an Apple TV, it 752 00:34:57,360 --> 00:34:59,799 Speaker 1: will play on something like an iPhone, but as soon 753 00:34:59,840 --> 00:35:01,760 Speaker 1: as you try to put it on something like a PLEX. 754 00:35:01,840 --> 00:35:06,200 Speaker 1: It's basically a copyright protection that's digitally encoded into it. 755 00:35:06,440 --> 00:35:08,799 Speaker 1: And there are systems, there are little programs that will 756 00:35:08,840 --> 00:35:12,279 Speaker 1: remove that copyright protection, but again, like I said, they're 757 00:35:12,320 --> 00:35:16,359 Speaker 1: on the gray market, they're not official. Obviously, you may 758 00:35:16,440 --> 00:35:19,120 Speaker 1: get one and you may pay fifty bucks for that program, 759 00:35:19,160 --> 00:35:21,240 Speaker 1: and the next thing you know, it will stop working 760 00:35:21,280 --> 00:35:23,960 Speaker 1: the next day because Apple updates iTunes and now it 761 00:35:24,000 --> 00:35:26,719 Speaker 1: won't work. So I don't really recommend that. I think 762 00:35:26,760 --> 00:35:30,359 Speaker 1: what you're doing is probably the best method right now, 763 00:35:30,400 --> 00:35:33,560 Speaker 1: because you've got that physical media, which is basically you're 764 00:35:33,600 --> 00:35:36,840 Speaker 1: making a backup, and you're also kind of using you know, 765 00:35:36,880 --> 00:35:39,279 Speaker 1: you're basically making a digital backup of something that you own, 766 00:35:39,719 --> 00:35:44,720 Speaker 1: and also time shifting how you can watch that, right, Yeah, yeah, 767 00:35:44,760 --> 00:35:47,760 Speaker 1: And I know with my kids, like with CDs and DVDs, 768 00:35:47,760 --> 00:35:50,560 Speaker 1: they don't really understand that they're fragile, so they will 769 00:35:50,640 --> 00:35:52,520 Speaker 1: just like scrape them on the floor, like you know, 770 00:35:52,680 --> 00:35:55,319 Speaker 1: wipe down a window with them, you know, use them 771 00:35:55,360 --> 00:35:57,759 Speaker 1: as like sliders for their hands. So I understand why 772 00:35:57,760 --> 00:36:00,600 Speaker 1: it's nice to have those digitized as well. 773 00:36:02,000 --> 00:36:03,839 Speaker 5: Yeah, and it gives me a nice little collection of 774 00:36:04,320 --> 00:36:05,239 Speaker 5: like hobbies to look at. 775 00:36:05,640 --> 00:36:08,480 Speaker 1: Oh absolutely, yeah, yeah, the collection is kind of a 776 00:36:08,480 --> 00:36:11,120 Speaker 1: lost art with all this media because with digital media, 777 00:36:11,160 --> 00:36:12,960 Speaker 1: I just kind of forget what I have, you know, 778 00:36:13,760 --> 00:36:16,640 Speaker 1: so exactly. But yeah, that's that's the best answer I 779 00:36:16,640 --> 00:36:18,680 Speaker 1: got for you, Jason. I think until things change, that's 780 00:36:18,680 --> 00:36:21,120 Speaker 1: pretty much what you got to do at this point. 781 00:36:21,440 --> 00:36:22,520 Speaker 5: All right, great, thank you very much. 782 00:36:22,520 --> 00:36:24,160 Speaker 2: All right, thanks for calling in. Bye bye. 783 00:36:24,600 --> 00:36:27,240 Speaker 1: Well sad for Google Fiber. It is leaving the city 784 00:36:27,320 --> 00:36:31,399 Speaker 1: of Louisville, Kentucky. So this is really sad because there 785 00:36:31,480 --> 00:36:34,000 Speaker 1: was a time when getting fiber in your city and 786 00:36:34,040 --> 00:36:36,640 Speaker 1: it still is, getting fiber in your neighborhood was pretty 787 00:36:36,719 --> 00:36:40,319 Speaker 1: awesome and Google kind of led the charge because like 788 00:36:40,360 --> 00:36:42,840 Speaker 1: Google likes to do. They like to lead the charge 789 00:36:42,880 --> 00:36:46,040 Speaker 1: on things and then hopefully push other companies to kind 790 00:36:46,040 --> 00:36:48,200 Speaker 1: of pick it up. And that's what they did with 791 00:36:48,239 --> 00:36:50,320 Speaker 1: all these cities. They launched it in some high profile 792 00:36:50,400 --> 00:36:54,600 Speaker 1: cities to get these standard companies to like up their game. 793 00:36:55,000 --> 00:36:56,640 Speaker 1: So I remember there was a big war in a 794 00:36:56,640 --> 00:36:59,520 Speaker 1: lot of these cities where you know, number one, the 795 00:37:00,040 --> 00:37:02,240 Speaker 1: cable companies and the AT and t's of the world 796 00:37:02,239 --> 00:37:04,560 Speaker 1: and all the other telcos didn't want to give them 797 00:37:04,640 --> 00:37:07,320 Speaker 1: rights of way to lay their fiber lines. But Google 798 00:37:07,400 --> 00:37:09,040 Speaker 1: was like, look, we're doing this. We want to move 799 00:37:09,120 --> 00:37:13,080 Speaker 1: Internet ahead. And fiber is super fast. It's one thousand 800 00:37:13,160 --> 00:37:16,719 Speaker 1: speed versus the one hundred or the twenty five or 801 00:37:16,719 --> 00:37:18,279 Speaker 1: the forty that a lot of us are used to. 802 00:37:18,560 --> 00:37:20,680 Speaker 1: So if you have a thousand in your neighborhood, you're 803 00:37:20,719 --> 00:37:24,560 Speaker 1: getting really really really really really really really fast Internet. 804 00:37:25,080 --> 00:37:27,400 Speaker 2: So that's why they did it. 805 00:37:27,760 --> 00:37:31,200 Speaker 1: And Louisville was one of the first back in October 806 00:37:31,520 --> 00:37:34,520 Speaker 1: twenty seventeen. Actually sorry, that wasn't one of their first, 807 00:37:34,560 --> 00:37:37,359 Speaker 1: never mind verses in twenty twelve. And Kansas City, Oh 808 00:37:37,360 --> 00:37:38,759 Speaker 1: my gosh. I went there for a wedding and I 809 00:37:38,760 --> 00:37:41,000 Speaker 1: remember thinking, oh, my gosh, I need to move here 810 00:37:41,040 --> 00:37:44,279 Speaker 1: because they have Google Fiber. Then in twenty fourteen they 811 00:37:44,280 --> 00:37:46,920 Speaker 1: did Austin and Provo, and that's where I went. I 812 00:37:46,960 --> 00:37:48,960 Speaker 1: went to Austin because there was a big war between 813 00:37:49,000 --> 00:37:52,239 Speaker 1: Google and AT and T in Austin, where as soon 814 00:37:52,280 --> 00:37:54,799 Speaker 1: as Google started laying their lines, guests who started laying 815 00:37:54,840 --> 00:37:59,120 Speaker 1: their stuff AT and T then came Charlotte, Atlanta, Orange County, 816 00:37:59,160 --> 00:38:03,800 Speaker 1: Salt Lake City, Durham, Nashville, and then okay, so twenty 817 00:38:03,840 --> 00:38:08,399 Speaker 1: seventeen was Louisville. But apparently what they did is because 818 00:38:08,400 --> 00:38:11,440 Speaker 1: they're closing this down. I guess they tried a new 819 00:38:11,520 --> 00:38:15,200 Speaker 1: type of construction where they placed fiber in much shallower 820 00:38:15,239 --> 00:38:18,799 Speaker 1: trenches than elsewhere. So I don't know what's happened. Maybe 821 00:38:18,800 --> 00:38:20,680 Speaker 1: a lot of these, you know, they'd put it so 822 00:38:20,960 --> 00:38:24,000 Speaker 1: shallow in the ground that like cars or anything would 823 00:38:24,000 --> 00:38:25,560 Speaker 1: like roll over it and it would ruin the whole, 824 00:38:25,960 --> 00:38:28,160 Speaker 1: you know, the whole setup there, and then it would 825 00:38:28,200 --> 00:38:31,480 Speaker 1: mess up the service. So Google says that the service 826 00:38:31,560 --> 00:38:33,920 Speaker 1: was not living up to the high standards and they 827 00:38:33,920 --> 00:38:36,719 Speaker 1: basically need to rebuild the entire network in Louisville to 828 00:38:36,840 --> 00:38:38,960 Speaker 1: get good service, and they just don't want to do 829 00:38:39,000 --> 00:38:43,040 Speaker 1: that because obviously it's very expensive. So if I lived 830 00:38:43,040 --> 00:38:46,880 Speaker 1: in Louisville, which by the way, I did visit Louisville 831 00:38:46,920 --> 00:38:49,040 Speaker 1: several times a couple of years ago. I did a 832 00:38:49,160 --> 00:38:52,120 Speaker 1: freelance job there, and great little city, by the way, 833 00:38:53,600 --> 00:38:55,759 Speaker 1: and it's just one of these things where if I 834 00:38:55,800 --> 00:38:57,440 Speaker 1: lived there and that was my only option, and I 835 00:38:57,480 --> 00:38:59,560 Speaker 1: was like so excited that I got fiber all of 836 00:38:59,600 --> 00:39:00,640 Speaker 1: a sudden, who takes it. 837 00:39:00,560 --> 00:39:03,480 Speaker 2: Away from me? I would be very upset. But it's happening, 838 00:39:04,960 --> 00:39:05,759 Speaker 2: and that's that. 839 00:39:05,800 --> 00:39:07,080 Speaker 1: I mean, there's not much we can do about it, 840 00:39:07,120 --> 00:39:09,359 Speaker 1: but hopefully if you have fiber in your neighborhood, it's 841 00:39:09,400 --> 00:39:11,920 Speaker 1: a good thing generally. I mean it's usually expensive, probably 842 00:39:11,960 --> 00:39:14,640 Speaker 1: like seventy two one hundred bucks a month, but you 843 00:39:14,760 --> 00:39:18,760 Speaker 1: get really really nice internet service. There are two brand 844 00:39:18,760 --> 00:39:21,120 Speaker 1: new ways to save big on your next hotel room. 845 00:39:21,320 --> 00:39:24,759 Speaker 1: One of them is the app called Ernie. And if 846 00:39:24,760 --> 00:39:26,440 Speaker 1: you've been following me for a while, you know I've 847 00:39:26,440 --> 00:39:28,719 Speaker 1: talked about Ernie in the past. This started out as 848 00:39:28,719 --> 00:39:33,000 Speaker 1: an app that would link up with your let's see 849 00:39:33,040 --> 00:39:36,840 Speaker 1: your credit card, Amazon and also your email account. So 850 00:39:36,880 --> 00:39:39,480 Speaker 1: whenever you got a receipt from one of these major retailers, 851 00:39:39,480 --> 00:39:41,640 Speaker 1: and they worked with like thirty of them not worked with, 852 00:39:41,800 --> 00:39:45,000 Speaker 1: but they worked the service worked with them. It would 853 00:39:45,040 --> 00:39:47,640 Speaker 1: notice what you got in that email, so it'd say, Okay, 854 00:39:47,760 --> 00:39:52,759 Speaker 1: Rich just ordered some razors from Gillette on Amazon, and 855 00:39:52,880 --> 00:39:55,520 Speaker 1: would watch that price of those razors. And they'd have 856 00:39:55,560 --> 00:39:57,600 Speaker 1: these bots that they built that would well, they still 857 00:39:57,600 --> 00:39:59,759 Speaker 1: do it. That watched the price of those razors and 858 00:40:00,040 --> 00:40:02,920 Speaker 1: the price came down, Well, Amazon's not giving you a refund, 859 00:40:03,120 --> 00:40:06,759 Speaker 1: but your credit card will. So they would enlist the 860 00:40:06,800 --> 00:40:08,799 Speaker 1: price protection policy on your credit card. So I would 861 00:40:08,800 --> 00:40:10,880 Speaker 1: get these checks for like a dollar twenty seven to 862 00:40:11,080 --> 00:40:13,120 Speaker 1: twenty four and it was pretty much all automatic. But 863 00:40:13,200 --> 00:40:16,360 Speaker 1: over the years I noticed things got tougher and tougher. 864 00:40:16,600 --> 00:40:18,279 Speaker 1: Next thing, you know, my credit card was asking me 865 00:40:18,320 --> 00:40:20,120 Speaker 1: to verify charges. Next thing, you know, I had to 866 00:40:20,520 --> 00:40:23,319 Speaker 1: sign in with to Ernie with my credit card and 867 00:40:23,360 --> 00:40:25,960 Speaker 1: hand over my you know, my statements and they had 868 00:40:26,000 --> 00:40:28,400 Speaker 1: to automatically verify things. So it got a little bit 869 00:40:28,400 --> 00:40:33,120 Speaker 1: more complicated. My credit card, specifically a Chase card, kind 870 00:40:33,120 --> 00:40:35,200 Speaker 1: of did away with price protection. I don't even know 871 00:40:35,200 --> 00:40:37,320 Speaker 1: if they have it anymore, but there are some cards 872 00:40:37,320 --> 00:40:39,279 Speaker 1: that still offer it. I think the City Bank cards 873 00:40:39,280 --> 00:40:42,239 Speaker 1: still have it, but they It's funny. These credit cards 874 00:40:42,320 --> 00:40:45,160 Speaker 1: had these programs that they promote to you, Oh we've 875 00:40:45,160 --> 00:40:47,600 Speaker 1: got price protection for ninety days. But guess what when 876 00:40:47,680 --> 00:40:49,680 Speaker 1: you try to use it, Oh, never mind, we're gonna 877 00:40:49,680 --> 00:40:52,080 Speaker 1: shut that down because we didn't actually want people to 878 00:40:52,160 --> 00:40:52,400 Speaker 1: use it. 879 00:40:52,440 --> 00:40:54,080 Speaker 2: We just thought it was a great selling point. 880 00:40:54,280 --> 00:40:59,440 Speaker 1: So Ernie definitely found the Achilles heel with those services, 881 00:40:59,680 --> 00:41:01,120 Speaker 1: and it's it's still a great service. I mean, it 882 00:41:01,120 --> 00:41:05,120 Speaker 1: still works, it's just a little bit more. It's a 883 00:41:05,160 --> 00:41:07,399 Speaker 1: little tougher to use than it was before because there's 884 00:41:07,440 --> 00:41:09,520 Speaker 1: a lot more going on. The companies have gotten very 885 00:41:09,560 --> 00:41:12,320 Speaker 1: hip to this anyway. With that said, they're now starting 886 00:41:12,320 --> 00:41:14,799 Speaker 1: a new thing called Ernie Hotels. So now if you 887 00:41:14,800 --> 00:41:18,200 Speaker 1: have the Ernie app, it's the same app. You basically 888 00:41:18,920 --> 00:41:22,160 Speaker 1: let it follow your emails and it will find whenever 889 00:41:22,160 --> 00:41:24,440 Speaker 1: you book a hotel room from any of the hotel chains, 890 00:41:24,719 --> 00:41:27,200 Speaker 1: it will note the price of your hotel room, and 891 00:41:27,200 --> 00:41:28,960 Speaker 1: then it will start looking for a cheaper price, and 892 00:41:29,000 --> 00:41:31,560 Speaker 1: if it finds a cheaper price, it will email you. 893 00:41:31,560 --> 00:41:34,520 Speaker 1: You first book the cheaper room through Ernie, and then 894 00:41:34,560 --> 00:41:36,319 Speaker 1: you go back and you cancel your other room and 895 00:41:36,320 --> 00:41:37,960 Speaker 1: that's it you save. You know, a lot of times 896 00:41:38,040 --> 00:41:40,200 Speaker 1: these room prices fall and you don't realize it because 897 00:41:40,239 --> 00:41:42,960 Speaker 1: who checks. Who rechecks the room price before they go 898 00:41:43,040 --> 00:41:46,680 Speaker 1: to the place. Nobody does that. But again, Ernie found 899 00:41:46,800 --> 00:41:49,680 Speaker 1: another sort of loophole where a lot of these hotels 900 00:41:49,760 --> 00:41:52,799 Speaker 1: don't require a You know, you get the best deal 901 00:41:52,880 --> 00:41:55,399 Speaker 1: if you book a non refundable room. Personally, I never 902 00:41:55,440 --> 00:41:57,719 Speaker 1: do that. I always I always want to be flexible, 903 00:41:58,080 --> 00:42:00,200 Speaker 1: and hotel rooms are one of the final things you 904 00:42:00,200 --> 00:42:02,719 Speaker 1: can do where you can cancel it if there's a change, right, 905 00:42:04,880 --> 00:42:07,600 Speaker 1: So they take advantage of that. So I've seen with 906 00:42:07,719 --> 00:42:11,320 Speaker 1: the big chains their cancelation policy has gotten more restrictive. 907 00:42:11,400 --> 00:42:14,200 Speaker 1: So now a lot of times it's three days before 908 00:42:14,239 --> 00:42:16,839 Speaker 1: you check in, or maybe a week before you check in. 909 00:42:17,239 --> 00:42:19,600 Speaker 1: So I've noticed that, and I'm sure that they might 910 00:42:19,640 --> 00:42:22,760 Speaker 1: extend those even longer now that Ernie's doing this. But 911 00:42:22,840 --> 00:42:25,200 Speaker 1: the reality is it's kind of cool to have I 912 00:42:25,280 --> 00:42:27,120 Speaker 1: have it now hooked up to my account. The only 913 00:42:27,160 --> 00:42:31,400 Speaker 1: thing you need to know about Ernie is that, Okay, 914 00:42:31,560 --> 00:42:35,000 Speaker 1: so you have to give it access to your email account, 915 00:42:35,040 --> 00:42:38,200 Speaker 1: and what that means is you log in through your 916 00:42:38,200 --> 00:42:42,000 Speaker 1: email with Ernie. So Ernie, you know, has your emails, 917 00:42:42,239 --> 00:42:45,600 Speaker 1: and I've talked to the company at length. Their bots 918 00:42:45,640 --> 00:42:48,240 Speaker 1: are instructed to only look at emails with certain hooks. 919 00:42:48,239 --> 00:42:49,719 Speaker 2: And one of those hooks well, if. 920 00:42:49,640 --> 00:42:51,160 Speaker 1: It comes from Hilton dot com, or if it comes 921 00:42:51,160 --> 00:42:53,520 Speaker 1: from Expedia dot com, or if it comes from hotels 922 00:42:53,560 --> 00:42:57,040 Speaker 1: dot com, whatever it is, right, So they're not going 923 00:42:57,040 --> 00:43:00,600 Speaker 1: through your personal emails. Now, does that mean they never 924 00:43:00,680 --> 00:43:03,000 Speaker 1: come across a personal email. I can't say for certain 925 00:43:03,000 --> 00:43:05,040 Speaker 1: that they don't. But they also tell me that their 926 00:43:05,040 --> 00:43:06,920 Speaker 1: employees can't look at the emails. They can't just like 927 00:43:06,920 --> 00:43:10,200 Speaker 1: bring up your inbox basically. So the way it works 928 00:43:10,239 --> 00:43:12,600 Speaker 1: is you know that the bots look through the emails, 929 00:43:12,760 --> 00:43:14,719 Speaker 1: they find the email, they shoot it to another bot, 930 00:43:14,760 --> 00:43:17,160 Speaker 1: and then that bot searches, keeps note, looks for the 931 00:43:17,200 --> 00:43:19,360 Speaker 1: cheaper hotel room, and then they alert you when it drops. 932 00:43:19,640 --> 00:43:22,040 Speaker 1: So it's one of these things. It's data and this 933 00:43:22,160 --> 00:43:24,040 Speaker 1: is a free service. So if you don't feel comfortable 934 00:43:24,120 --> 00:43:26,480 Speaker 1: using it, don't use it. But the reality is it 935 00:43:26,480 --> 00:43:28,279 Speaker 1: could save you money. It could save you a hundred bucks, 936 00:43:28,320 --> 00:43:29,920 Speaker 1: could save you. They say it's going to save an 937 00:43:29,960 --> 00:43:32,200 Speaker 1: average of seventy five dollars on a two night booking. 938 00:43:32,640 --> 00:43:34,479 Speaker 1: So that's a lot of money. I mean, you book 939 00:43:34,480 --> 00:43:36,560 Speaker 1: a hotel room a couple times a year, that's you know, 940 00:43:36,680 --> 00:43:39,279 Speaker 1: enough to pay for a premium credit card if you 941 00:43:39,560 --> 00:43:41,600 Speaker 1: know you want to bump up to one of those. 942 00:43:42,120 --> 00:43:45,600 Speaker 1: So anyway, so that's one thing to know. The other 943 00:43:45,640 --> 00:43:48,360 Speaker 1: thing to know about Ernie is they also have these members' 944 00:43:48,360 --> 00:43:51,239 Speaker 1: only rates. So if you listen to my podcast back 945 00:43:51,280 --> 00:43:55,359 Speaker 1: in the day about the rate parody clause, I did 946 00:43:55,360 --> 00:43:59,840 Speaker 1: a whole thing on this. But essentially, hotels cannot undercut themselves. 947 00:44:00,200 --> 00:44:02,839 Speaker 1: So they can't have a cheaper rate on Hilton dot 948 00:44:02,880 --> 00:44:05,959 Speaker 1: Com than Expedia has because that's not fair, right, because 949 00:44:05,960 --> 00:44:08,319 Speaker 1: of course Hilton has all the data. They can just say, hey, 950 00:44:08,320 --> 00:44:09,960 Speaker 1: we're going to be five bucks less at all times, 951 00:44:10,120 --> 00:44:12,799 Speaker 1: and who would not book through Hilton dot com. So 952 00:44:13,080 --> 00:44:15,480 Speaker 1: Hilton has to have the same price that Hotels dot 953 00:44:15,520 --> 00:44:18,520 Speaker 1: com has and Expedia and all that stuff. But if 954 00:44:18,560 --> 00:44:20,680 Speaker 1: it's a member's only site, it can be cheaper. And 955 00:44:20,719 --> 00:44:23,360 Speaker 1: this is why you often find better travel deals on 956 00:44:23,440 --> 00:44:27,360 Speaker 1: a site like costco dot com or their travel site 957 00:44:27,360 --> 00:44:29,839 Speaker 1: because it's members only, they don't have to show those 958 00:44:29,920 --> 00:44:32,840 Speaker 1: rates to everyone. And so if the rates are searchable publicly, 959 00:44:32,840 --> 00:44:34,879 Speaker 1: they have to be the same. If they're not, then 960 00:44:34,880 --> 00:44:36,719 Speaker 1: they could be different. And I will tell you I 961 00:44:36,800 --> 00:44:39,800 Speaker 1: watched Ernie pull up. I watched I went to their offices. 962 00:44:40,040 --> 00:44:42,319 Speaker 1: They pulled up a room at the Palazzo in Las 963 00:44:42,400 --> 00:44:44,680 Speaker 1: Vegas or the Venetian One or the other, both five 964 00:44:44,719 --> 00:44:49,080 Speaker 1: star hotels, and the room was fifty eight percent off. 965 00:44:49,080 --> 00:44:51,040 Speaker 1: It was like one hundred bucks for normally a two 966 00:44:51,080 --> 00:44:53,040 Speaker 1: hundred and fifty dollars room. And I said, all right, well, 967 00:44:53,120 --> 00:44:56,000 Speaker 1: let me hold on, let me pull up Palazo's website. 968 00:44:56,280 --> 00:44:58,840 Speaker 1: I pulled up Palaza's website side by side, and I 969 00:44:58,920 --> 00:45:01,759 Speaker 1: kid you not, the cheapest room on there was two 970 00:45:01,840 --> 00:45:04,160 Speaker 1: hundred and fifty eight dollars versus the one oh one 971 00:45:04,280 --> 00:45:05,080 Speaker 1: on Ernie's app. 972 00:45:05,120 --> 00:45:05,920 Speaker 2: So I will tell. 973 00:45:05,800 --> 00:45:09,239 Speaker 1: You you it might be worth the price of admission 974 00:45:09,360 --> 00:45:12,440 Speaker 1: just to find the member's only hotel deals. And this 975 00:45:12,560 --> 00:45:14,840 Speaker 1: is separate from the you know, the tracking tracking is 976 00:45:14,880 --> 00:45:16,360 Speaker 1: one thing you can just use your same if you 977 00:45:16,440 --> 00:45:19,160 Speaker 1: use hotels dot com. This is kind of separate. This 978 00:45:19,320 --> 00:45:22,359 Speaker 1: is like they want you to book through them using 979 00:45:22,360 --> 00:45:24,120 Speaker 1: these secret deals, and they are secret, and they are 980 00:45:24,160 --> 00:45:27,000 Speaker 1: pretty awesome. Now, the other place to save a lot 981 00:45:27,040 --> 00:45:29,480 Speaker 1: of money on hotel rooms is Google one. And you're 982 00:45:29,480 --> 00:45:32,440 Speaker 1: probably thinking yourself, what is Google one. It's a really 983 00:45:32,440 --> 00:45:35,800 Speaker 1: weird name for the storage that you buy for Google Drive, 984 00:45:36,200 --> 00:45:38,799 Speaker 1: Gmail and Google Photos, and I get it. People are 985 00:45:38,800 --> 00:45:41,400 Speaker 1: buying storage for all those things in different combinations. So 986 00:45:41,440 --> 00:45:43,759 Speaker 1: Google one just means like it's one storage across all 987 00:45:43,800 --> 00:45:46,319 Speaker 1: three things. So, for instance, I'm a paying member and 988 00:45:46,360 --> 00:45:48,400 Speaker 1: you have to be a paying member. I'm on the 989 00:45:48,440 --> 00:45:51,160 Speaker 1: two terabyte a month plan, which is ten dollars a month. 990 00:45:51,480 --> 00:45:53,480 Speaker 1: They have plans that start as cheap as I think 991 00:45:53,560 --> 00:45:56,479 Speaker 1: two dollars a month. But if you go to one 992 00:45:56,680 --> 00:45:59,920 Speaker 1: dot Google dot com, they have this random thing where 993 00:46:00,120 --> 00:46:03,319 Speaker 1: you get up to forty percent off hotels. And so 994 00:46:03,360 --> 00:46:05,279 Speaker 1: if you go to one dot Google dot com and 995 00:46:05,320 --> 00:46:07,520 Speaker 1: then you click you scroll down on that page if 996 00:46:07,560 --> 00:46:09,920 Speaker 1: you're logged in everything and your member, and you'll see 997 00:46:09,960 --> 00:46:12,640 Speaker 1: this little banner that says up to forty percent off hotels, 998 00:46:12,640 --> 00:46:15,360 Speaker 1: special rates on select hotels you find in Google Search. 999 00:46:15,640 --> 00:46:17,440 Speaker 1: And then there's a button. You press the button, it 1000 00:46:17,480 --> 00:46:21,160 Speaker 1: brings you to the magic Google Hotel Search, and then 1001 00:46:21,200 --> 00:46:23,160 Speaker 1: you put your city in wherever you want to travel 1002 00:46:23,160 --> 00:46:25,680 Speaker 1: in the dates and when you find a city. Not 1003 00:46:25,719 --> 00:46:28,440 Speaker 1: every city has this. I've noticed like Los Angeles there 1004 00:46:28,480 --> 00:46:29,840 Speaker 1: are no special deals. 1005 00:46:29,880 --> 00:46:30,640 Speaker 2: But I typed in. 1006 00:46:30,680 --> 00:46:34,799 Speaker 1: Orlando and you'll notice on some of the hotels it 1007 00:46:34,840 --> 00:46:38,720 Speaker 1: will tell you it's a one member rate. So you'll notice, 1008 00:46:38,760 --> 00:46:41,080 Speaker 1: I mean, it's not just like discount. It says one 1009 00:46:41,320 --> 00:46:43,799 Speaker 1: member rate and it's cheaper. Like for this hotel, Crown 1010 00:46:43,880 --> 00:46:47,879 Speaker 1: Plaza in Orlando, normally it's one seventy six members only. 1011 00:46:47,920 --> 00:46:49,840 Speaker 1: Deal is one hundred and thirty four dollars. 1012 00:46:50,320 --> 00:46:50,640 Speaker 2: Now. 1013 00:46:51,000 --> 00:46:54,000 Speaker 1: The other thing that I really like about this search, 1014 00:46:54,120 --> 00:46:55,680 Speaker 1: and you don't have to be a member to get this, 1015 00:46:56,280 --> 00:46:59,560 Speaker 1: is that they will it will show you deals. So 1016 00:47:00,120 --> 00:47:02,560 Speaker 1: what I love when I stayed a hotel is when 1017 00:47:02,600 --> 00:47:05,279 Speaker 1: I'm getting a deal. So I don't mind if a 1018 00:47:05,320 --> 00:47:08,359 Speaker 1: hotel room costs two hundred dollars. If that's a good deal, right, 1019 00:47:08,760 --> 00:47:11,080 Speaker 1: If that's normally three point fifty, I love paying two 1020 00:47:11,120 --> 00:47:13,880 Speaker 1: hundred bucks right now. If it's normally five hundred, I'm 1021 00:47:13,880 --> 00:47:16,560 Speaker 1: paying five hundred. That's not so fun, right. So this, 1022 00:47:17,080 --> 00:47:20,919 Speaker 1: this little search engine from Google, which is not widely publicized, 1023 00:47:21,200 --> 00:47:23,840 Speaker 1: will let you sort by just deals. So if I 1024 00:47:23,880 --> 00:47:27,279 Speaker 1: go into my filters and I say just deals or 1025 00:47:27,360 --> 00:47:30,120 Speaker 1: member prices. You can also search just member prices as well, 1026 00:47:30,920 --> 00:47:33,600 Speaker 1: but if I do just deals, it's really cool because 1027 00:47:33,719 --> 00:47:37,680 Speaker 1: Google is using their smarts to say this hotel is 1028 00:47:37,840 --> 00:47:41,240 Speaker 1: nineteen percent less than usual. Because think about it, Google 1029 00:47:41,400 --> 00:47:45,080 Speaker 1: has a travel They bought that travel website a couple 1030 00:47:45,040 --> 00:47:46,640 Speaker 1: of years ago. I know it was Ita. I don't 1031 00:47:46,640 --> 00:47:49,600 Speaker 1: know if they did Hotel. But again, they're just monitoring 1032 00:47:49,600 --> 00:47:51,840 Speaker 1: this stuff twenty four to seven and using data to 1033 00:47:51,880 --> 00:47:52,680 Speaker 1: your advantage. 1034 00:47:52,920 --> 00:47:54,400 Speaker 2: So again I'm. 1035 00:47:54,239 --> 00:47:56,720 Speaker 1: Seeing that this hotel is a deal because it's nineteen 1036 00:47:56,760 --> 00:47:59,520 Speaker 1: percent less than usual. This one's a great deal because 1037 00:47:59,520 --> 00:48:01,360 Speaker 1: it's forty one percent less than usual. 1038 00:48:01,680 --> 00:48:02,840 Speaker 2: So it's kind of fun. 1039 00:48:02,680 --> 00:48:04,879 Speaker 1: To know that you're getting a really good deal because 1040 00:48:04,920 --> 00:48:08,160 Speaker 1: you're using big data to your advantage. And finally, speaking 1041 00:48:08,200 --> 00:48:11,440 Speaker 1: of travel, if you're looking to book some cheap weekend flights, 1042 00:48:11,840 --> 00:48:12,840 Speaker 1: great new website. 1043 00:48:12,880 --> 00:48:13,680 Speaker 2: Not sure if it's. 1044 00:48:13,480 --> 00:48:15,759 Speaker 1: New or this features new or what, but I found 1045 00:48:15,800 --> 00:48:17,440 Speaker 1: it on product hun and I thought it was kind 1046 00:48:17,440 --> 00:48:20,480 Speaker 1: of cool. It's called travel gam t r A V 1047 00:48:20,560 --> 00:48:23,480 Speaker 1: E l g A M. And this is a super 1048 00:48:23,680 --> 00:48:26,600 Speaker 1: simple website. So all you have to do is go 1049 00:48:26,640 --> 00:48:29,279 Speaker 1: to travelgam dot com and you put in the dates 1050 00:48:29,320 --> 00:48:32,839 Speaker 1: that you want to travel, and the default is a 1051 00:48:32,960 --> 00:48:34,360 Speaker 1: Friday through Sunday search. 1052 00:48:34,440 --> 00:48:36,760 Speaker 2: So for me, I like to go home to New Jersey. 1053 00:48:36,800 --> 00:48:38,560 Speaker 1: Every once in a while, I would just put lax 1054 00:48:38,560 --> 00:48:41,759 Speaker 1: to EWR into the big search box and it would 1055 00:48:41,760 --> 00:48:42,960 Speaker 1: say Friday through Monday. 1056 00:48:43,480 --> 00:48:44,880 Speaker 2: And once I do that. 1057 00:48:45,280 --> 00:48:48,480 Speaker 1: The cool thing about this website is that it gives you, 1058 00:48:49,040 --> 00:48:51,040 Speaker 1: let me just get this in here, it gives you 1059 00:48:51,200 --> 00:48:56,399 Speaker 1: a calendar of the next two four six eight two 1060 00:48:56,440 --> 00:49:00,120 Speaker 1: four two four six eight months, so you get an 1061 00:49:00,239 --> 00:49:04,400 Speaker 1: eight month ahead calendar, and they color code every weekend 1062 00:49:04,840 --> 00:49:07,920 Speaker 1: so you can see which weekend is the cheapest to 1063 00:49:07,960 --> 00:49:11,520 Speaker 1: fly on. So if I'm looking at February, it's red 1064 00:49:11,760 --> 00:49:16,160 Speaker 1: red green or red red orange green, and then it 1065 00:49:16,200 --> 00:49:18,360 Speaker 1: goes green green, green, green, green in March, and then 1066 00:49:18,440 --> 00:49:20,640 Speaker 1: last week of March, when spring break starts, it's getting 1067 00:49:20,640 --> 00:49:22,040 Speaker 1: red again. Then it's green. 1068 00:49:22,320 --> 00:49:24,799 Speaker 2: So it's a really cool way to just get a really. 1069 00:49:24,520 --> 00:49:28,240 Speaker 1: Fast, at a glance look at when the best weekends 1070 00:49:28,280 --> 00:49:29,719 Speaker 1: are to travel. So let's say you know, I want 1071 00:49:29,719 --> 00:49:31,799 Speaker 1: to go to Portland one of these weekends. I can 1072 00:49:31,880 --> 00:49:34,240 Speaker 1: just look at this map and see the best weekends 1073 00:49:34,239 --> 00:49:36,480 Speaker 1: to fly to Portland, and again they only do direct flights, 1074 00:49:36,840 --> 00:49:39,200 Speaker 1: that's the default. You can change that, but if you're 1075 00:49:39,200 --> 00:49:40,600 Speaker 1: going for a weekend, you probably want to get there 1076 00:49:40,640 --> 00:49:43,120 Speaker 1: pretty fast. And you can also change the time, so 1077 00:49:43,160 --> 00:49:46,680 Speaker 1: maybe you have to be out at work until you know, 1078 00:49:47,160 --> 00:49:50,480 Speaker 1: two pm on Friday, so you can just do you know, 1079 00:49:50,520 --> 00:49:53,240 Speaker 1: a slider to show the outbound starting at two pm, 1080 00:49:53,360 --> 00:49:55,320 Speaker 1: and then the color coding will change. 1081 00:49:55,360 --> 00:49:56,640 Speaker 2: So it's really cool. 1082 00:49:56,719 --> 00:49:59,640 Speaker 1: I'm not sure if this is a website that's American 1083 00:49:59,680 --> 00:50:02,880 Speaker 1: based or European based, but it works. 1084 00:50:03,000 --> 00:50:03,520 Speaker 2: It's cool. 1085 00:50:03,760 --> 00:50:05,560 Speaker 1: You can click one of the prices and it will 1086 00:50:05,560 --> 00:50:07,719 Speaker 1: bring you right to the prices. Yeah, because it brings 1087 00:50:07,719 --> 00:50:09,960 Speaker 1: you to like keiwe dot com and Skyscanner, which I 1088 00:50:09,960 --> 00:50:13,400 Speaker 1: think are international travel sites. But nonetheless, this is a 1089 00:50:13,440 --> 00:50:15,560 Speaker 1: great frame of reference if you want to find the 1090 00:50:15,640 --> 00:50:19,600 Speaker 1: cheapest weekends to fly somewhere. Pretty cool travelgam dot com. 1091 00:50:19,960 --> 00:50:21,520 Speaker 1: Well that's going to bring us to the end of 1092 00:50:21,560 --> 00:50:23,960 Speaker 1: the Rich on Tech podcast. Thanks so much for listening. 1093 00:50:24,200 --> 00:50:25,840 Speaker 1: If you could be so kind to tell a friend 1094 00:50:25,840 --> 00:50:28,400 Speaker 1: about the podcast, or you can rate. 1095 00:50:28,320 --> 00:50:31,879 Speaker 2: The podcast on Apple Podcasts. So not sure what that does, 1096 00:50:31,960 --> 00:50:33,520 Speaker 2: but a lot of podcasts like to have a lot 1097 00:50:33,520 --> 00:50:33,920 Speaker 2: of ratings. 1098 00:50:33,920 --> 00:50:36,719 Speaker 1: We've got a five star right now, so keep up 1099 00:50:36,719 --> 00:50:37,800 Speaker 1: those five star ratings. 1100 00:50:37,840 --> 00:50:38,400 Speaker 2: Thank you for that. 1101 00:50:38,840 --> 00:50:40,680 Speaker 1: But it's just kind of fun. It helps people discover it. 1102 00:50:40,719 --> 00:50:43,000 Speaker 1: I'm sure it helps out Apple and their algorithm and 1103 00:50:43,040 --> 00:50:45,680 Speaker 1: serving us up. But tell a friend is the best way. 1104 00:50:45,719 --> 00:50:48,319 Speaker 1: So take a screenshot of this on your phone and 1105 00:50:48,480 --> 00:50:50,960 Speaker 1: just you know, post it to Instagram stories, post it 1106 00:50:51,000 --> 00:50:53,600 Speaker 1: to Twitter. Tell your friends that you're listening to rich 1107 00:50:53,640 --> 00:50:55,239 Speaker 1: on Tech and you're learning something. Because a lot of 1108 00:50:55,239 --> 00:50:58,040 Speaker 1: people are hesitant to listen to tech podcasts because they're 1109 00:50:58,080 --> 00:51:00,400 Speaker 1: too techy, right, But what I can try to do 1110 00:51:00,400 --> 00:51:03,200 Speaker 1: in this podcast is really do a podcast for the 1111 00:51:03,360 --> 00:51:07,839 Speaker 1: average person, not necessarily the super duper high tech person, right, 1112 00:51:07,880 --> 00:51:10,560 Speaker 1: because I want to equip you with the knowledge you 1113 00:51:10,640 --> 00:51:12,840 Speaker 1: need to navigate the tech landscape. 1114 00:51:12,880 --> 00:51:14,200 Speaker 2: And that's my goal in life. 1115 00:51:14,360 --> 00:51:16,080 Speaker 1: So if you want links everything I talk about here, 1116 00:51:16,120 --> 00:51:17,560 Speaker 1: you can look in the show notes. You can go 1117 00:51:17,600 --> 00:51:19,640 Speaker 1: to rich on Tech dot tv. If you're not following 1118 00:51:19,719 --> 00:51:22,600 Speaker 1: me on Instagram, find me there. I am at rich 1119 00:51:22,640 --> 00:51:24,920 Speaker 1: on Tech And if you're in the La area, watch 1120 00:51:24,920 --> 00:51:28,520 Speaker 1: me on KTLA. I'm on every morning around five thirty seven, 1121 00:51:28,640 --> 00:51:31,120 Speaker 1: forty five and nine am hour. 1122 00:51:31,440 --> 00:51:32,759 Speaker 2: I say hour because I never really know. 1123 00:51:32,800 --> 00:51:34,920 Speaker 1: They kind of switch me around that hour, but if 1124 00:51:34,960 --> 00:51:35,799 Speaker 1: you watch, you'll see me. 1125 00:51:36,040 --> 00:51:36,919 Speaker 2: Thanks so much for listening. 1126 00:51:36,960 --> 00:51:39,400 Speaker 1: I'm rich Demiro rich on tech dot TV. 1127 00:51:39,520 --> 00:51:41,560 Speaker 2: Have a great day, talk to you real soon