WEBVTT - IT Meltdown Lessons, Best Streaming Services, and iOS 18 Public Beta 0:00:00.360 --> 0:00:05.040 How a software update brought down thousands of computers, make 0:00:05.080 --> 0:00:12.280 that millions of computers worldwide, The return of the iPod 0:00:12.440 --> 0:00:17.159 kinda sorta A major retailer stops accepting checks? Are you 0:00:17.200 --> 0:00:21.640 still writing them? Plus your tech questions answered? What's going on? 0:00:21.640 --> 0:00:24.760 I'm Richdmiro and this is Rich on Tech. This is 0:00:24.800 --> 0:00:26.639 the show where I talk about the tech stuff I 0:00:26.680 --> 0:00:28.960 think you should know about. It's also the place where 0:00:29.000 --> 0:00:32.760 I answer your questions about technology. I believe that tech 0:00:32.760 --> 0:00:36.640 should be interesting, useful, and fun. Let's open up those 0:00:36.720 --> 0:00:39.720 phone lines at triple eight Rich one oh one. That's 0:00:39.880 --> 0:00:43.960 eight eight eight seven four to two, four to one 0:00:44.280 --> 0:00:45.720 zero one. Give me a call if you have a 0:00:45.800 --> 0:00:49.920 question or comment about technology. Got a hot take on something, 0:00:50.360 --> 0:00:53.800 Give me a call. Email also open. Just go to 0:00:54.080 --> 0:01:00.200 rich on tech dot tv hit contact. Great guests this 0:01:00.280 --> 0:01:05.320 week John Hammond, principal security researcher at Huntress, is going 0:01:05.360 --> 0:01:10.360 to join to talk about the major IT outage. We've 0:01:10.400 --> 0:01:14.039 got Zach Hall, editor at large at nine to five MAC. 0:01:14.080 --> 0:01:18.000 He's going to join to talk about iOS eighteen public beta. 0:01:18.680 --> 0:01:22.280 And Jared Newman of Advisorator friend of the show, will 0:01:22.400 --> 0:01:27.720 join to talk about his latest cord Cutting Guide. What 0:01:27.920 --> 0:01:32.360 a week it was with the global it meltdown all 0:01:32.480 --> 0:01:37.280 because of a company named CrowdStrike. Their update caused a 0:01:37.440 --> 0:01:43.200 wide spread outage heard across the world. Now, CrowdStrike is 0:01:43.240 --> 0:01:47.040 a cyber security company. They released this flawed software update 0:01:47.120 --> 0:01:51.600 on July nineteenth. The impact was pretty immediate. The update 0:01:51.640 --> 0:01:56.640 affected and estimated eight point five million Windows devices. Now, 0:01:56.640 --> 0:01:59.640 that is less than one percent of all Windows machines. 0:01:59.720 --> 0:02:05.080 But but the impact was so significant because CrowdStrike has 0:02:05.120 --> 0:02:09.200 a lot of heavy hitters as their customers, critical enterprises, 0:02:09.280 --> 0:02:10.920 companies big and small. 0:02:11.440 --> 0:02:12.320 Who was affected? 0:02:12.480 --> 0:02:20.560 Major airlines, hospitals, banks, retailers, emergency services all impacted. Even 0:02:20.760 --> 0:02:26.000 Starbucks people had trouble ordering their Ventae triple lattes from 0:02:26.040 --> 0:02:29.880 their phones. It was pure chaos. When the caffeine stops flowing, 0:02:30.520 --> 0:02:36.079 that's when America has a problem. So my takeaway from 0:02:36.080 --> 0:02:40.600 this incident it really highlights the interconnected nature of our 0:02:40.760 --> 0:02:46.320 global tech ecosystem, our global tech economy. It used to 0:02:46.320 --> 0:02:49.680 be things were not as interconnected, Companies were not as 0:02:49.800 --> 0:02:52.639 wide ranging, They didn't span the globe. 0:02:53.360 --> 0:02:54.919 It might have been a local impact. 0:02:55.040 --> 0:02:58.720 Now everything it seems has these It just seems like 0:02:58.800 --> 0:03:03.840 every incident we have continues to get bigger and more global. 0:03:04.840 --> 0:03:05.000 Now. 0:03:05.040 --> 0:03:10.160 Microsoft talked about the importance of safe deployment of resources 0:03:10.240 --> 0:03:14.680 like this and of course disaster recovery for us the 0:03:14.720 --> 0:03:17.839 average person. I think the big takeaway here is back 0:03:17.919 --> 0:03:20.640 up your system, Back up your system, back up your system. 0:03:21.400 --> 0:03:21.560 Now. 0:03:21.600 --> 0:03:26.239 CrowdStrike did issue a pretty quick fix, but the problem 0:03:26.360 --> 0:03:29.520 is the fix wasn't as simple to deploy as the 0:03:29.520 --> 0:03:33.480 original software updates. The original software update went out quickly 0:03:33.680 --> 0:03:36.400 and was installed on a lot of these systems. The 0:03:36.480 --> 0:03:42.360 fix in many cases required manual repairs by IT staff. Yes, 0:03:42.680 --> 0:03:45.160 they are still dealing with this. In many cases, some 0:03:45.200 --> 0:03:49.360 of them had to manually bring the computer back to 0:03:49.440 --> 0:03:52.960 life from a backup. Otherwise you had to safe boot 0:03:53.000 --> 0:03:56.120 the computer, which, if you're doing a lot of remote 0:03:56.160 --> 0:03:59.160 access into your systems, a lot of times you weren't 0:03:59.160 --> 0:04:01.800 able to rete access in to do the fix that 0:04:01.880 --> 0:04:05.520 was necessary. And of course, the incident raises a lot 0:04:05.560 --> 0:04:10.160 of questions about software testing processes, like how did this 0:04:10.640 --> 0:04:15.480 software update go out that was flawed without someone figuring 0:04:15.520 --> 0:04:18.599 that out? Don't they test this stuff before it goes out? 0:04:19.279 --> 0:04:23.159 And also, who's liable is it? CrowdStrike are they are 0:04:23.200 --> 0:04:25.200 they gonna have to pay up for all these issues. 0:04:25.760 --> 0:04:29.200 I mean all these airlines, just the airlines alone, so 0:04:29.320 --> 0:04:33.520 many people had delayed flights or canceled flights. The airline's 0:04:33.520 --> 0:04:35.839 got to pay out or get those people on a 0:04:35.880 --> 0:04:40.279 new flight. Who's liable for all that? CrowdStrike stock fell 0:04:40.320 --> 0:04:44.480 eleven percent following the incident. Now things are coming back 0:04:44.560 --> 0:04:47.039 up online, but this was not an easy one to 0:04:47.080 --> 0:04:50.680 recover from. I got lots of comments on my Facebook, 0:04:50.720 --> 0:04:55.400 on my Twitter, on my Instagram, and of course this 0:04:55.560 --> 0:04:57.600 is just the high level stuff. We're gonna have our 0:04:57.640 --> 0:05:02.200 guest later in this hour, who is an expert over 0:05:02.240 --> 0:05:03.680 a million followers. 0:05:03.279 --> 0:05:05.000 On social media on YouTube. 0:05:05.320 --> 0:05:07.520 He is going to break it down and explain what 0:05:07.680 --> 0:05:10.600 went wrong here, what we can learn from this, and 0:05:10.720 --> 0:05:13.280 really just kind of break down how this even happened 0:05:13.279 --> 0:05:14.800 and what his take is on it. So that will 0:05:14.839 --> 0:05:16.800 be later this hour. I just wanted to give you 0:05:16.839 --> 0:05:19.680 the high level stuff. But here's some of the responses 0:05:19.720 --> 0:05:23.880 I got on my social media. Eric wrote, oh, he 0:05:24.000 --> 0:05:27.240 posted a jiff. When you're an IT director and your 0:05:27.279 --> 0:05:32.240 company doesn't use CrowdStrike, you're sitting easy because you're like, WHOA, Okay, 0:05:33.480 --> 0:05:35.760 Michelle says, it was a fun day today and the 0:05:35.839 --> 0:05:39.039 day's not over. Only one co worker is able to 0:05:39.120 --> 0:05:42.240 log on. Our IT department is working diligently to fix 0:05:42.279 --> 0:05:46.080 a lot of these computers. Crazy Bill says, this morning, 0:05:46.160 --> 0:05:47.960 I tried to buy a product from my local farm 0:05:48.040 --> 0:05:51.440 supply store. The clerk said their PC based register was 0:05:51.480 --> 0:05:54.640 down and not usable at all. He said, without their 0:05:54.680 --> 0:05:58.240 business system, he couldn't sell me anything, even with cash. Yeah, 0:05:58.240 --> 0:06:01.560 a lot of people were saying, oh, got to carry cash. 0:06:01.680 --> 0:06:04.719 Sometimes these systems can't even accept cash because they're so 0:06:04.880 --> 0:06:08.040 dependent on these point of sale systems that they may 0:06:08.080 --> 0:06:10.440 not know how to accept cash. I know when I 0:06:10.480 --> 0:06:13.400 worked at office depot back in the day, we had 0:06:13.400 --> 0:06:16.520 those old school you know, those like bills, they those 0:06:16.560 --> 0:06:19.800 like little check systems they have at the this you know, 0:06:19.839 --> 0:06:21.960 like if you went to like a local diner, says 0:06:22.000 --> 0:06:23.800 like check it's like printed with red ink at the 0:06:23.839 --> 0:06:25.480 top and it has all the you know, you tear 0:06:25.520 --> 0:06:28.359 it off the book like we had that and pens 0:06:28.560 --> 0:06:31.560 underneath the registers. So in case the POS system ever 0:06:31.600 --> 0:06:34.359 went down, that's point of sale, by the way, we 0:06:34.400 --> 0:06:36.840 would we would go to pen and paper. I don't 0:06:36.839 --> 0:06:38.640 know if they still do that, but that's what we did. 0:06:39.320 --> 0:06:42.960 Lisa says, my daughter works at Starbucks. This morning, she said, 0:06:42.960 --> 0:06:46.520 this morning has been chaos. David said, what a day. 0:06:47.160 --> 0:06:50.039 More reason why I'm glad my work Mac is my 0:06:50.120 --> 0:06:54.159 primary machine. Blue screen free. Yeah, the main thing that 0:06:54.200 --> 0:06:56.839 people woke up to is this blue screen of death. 0:06:56.880 --> 0:06:59.719 You know that that screen you see on Windows that 0:07:00.120 --> 0:07:01.600 and by the way, it was mostly it was all 0:07:01.600 --> 0:07:03.120 Windows computers that were affected. 0:07:03.320 --> 0:07:06.840 Max, no Linux. But it's a blue screen of. 0:07:06.800 --> 0:07:09.160 Death that people saw, that screen that says there's been 0:07:09.200 --> 0:07:12.640 a problem with your computer. Let's try to recover from it. 0:07:12.640 --> 0:07:16.400 It's a screen nobody wants to see. Scott said, and that, 0:07:16.480 --> 0:07:19.160 my friend, is part of the reason one digital currency 0:07:19.280 --> 0:07:22.600 is a very bad idea. And to that, I say, wait, 0:07:22.760 --> 0:07:25.760 was bitcoin really affected? I don't think so. I think 0:07:25.800 --> 0:07:30.960 bitcoin it's like Titanic goes on. What's that song? My 0:07:31.000 --> 0:07:33.720 heart will go on? It's like bitcoin. It just I 0:07:33.720 --> 0:07:38.440 don't think bitcoin. Bitcoin's like the Internet, right, It's. 0:07:37.120 --> 0:07:40.480 Got a lot of redundancy there. 0:07:41.600 --> 0:07:44.040 Debbie says, I got stuck in an airplane on the 0:07:44.120 --> 0:07:46.800 last leg of a thirty hour trip and the final 0:07:46.800 --> 0:07:49.920 flight ended up getting canceled six hundred miles away from home, 0:07:50.400 --> 0:07:52.960 ended up renting a car and driving home the next morning. 0:07:53.400 --> 0:07:53.960 So there you go. 0:07:54.040 --> 0:07:56.720 That's a real life example of the impact of something 0:07:56.800 --> 0:08:02.080 like this on actual people. Scott joked, just sky net's 0:08:02.120 --> 0:08:06.160 first strike. Barbara said, we're feeling it in my law firm. 0:08:06.200 --> 0:08:10.440 In the OC, John says Kaiser was hit for several hours. 0:08:11.560 --> 0:08:14.960 Doug says, Now, just imagine a cash list society and 0:08:15.000 --> 0:08:19.920 all it takes is a glitch and millions go without. Yeah, 0:08:20.000 --> 0:08:22.560 I mean, I do understand that. And there are places 0:08:22.600 --> 0:08:29.480 that don't accept cash, so I see how that could be. Yeah, 0:08:29.520 --> 0:08:31.960 I see how that could be concerning if we did 0:08:32.000 --> 0:08:34.240 go completely cashless. But a lot of places do and 0:08:34.280 --> 0:08:36.959 a lot of people do already. And you know, like yesterday, 0:08:36.960 --> 0:08:39.000 I was at Target and I was coming back from 0:08:39.040 --> 0:08:41.680 the gym and I need to stop at Target for something. 0:08:42.040 --> 0:08:43.880 I didn't have my wallet with me and I only 0:08:43.960 --> 0:08:47.480 had my phone with tap to pay, and so I said, 0:08:47.480 --> 0:08:51.400 I hope this works, and it did, thankfully. Frank said, 0:08:51.440 --> 0:08:55.640 so is CrowdStrike a national slash international security risk? Seems 0:08:55.679 --> 0:08:59.960 so h that's an interesting take. Brian says, this is 0:09:00.120 --> 0:09:05.600 why backups are important. Imagine if your drive daily image 0:09:05.679 --> 0:09:08.040 or drive daily if not weekly. Yeah, that's how a 0:09:08.040 --> 0:09:11.520 lot of people did get through. This was an image 0:09:11.559 --> 0:09:13.439 of their drives and they just kind of back to 0:09:13.640 --> 0:09:18.360 or reloaded the computer from that. And then Kevin cautions, 0:09:18.400 --> 0:09:21.199 please clarify why they might need physical access. I think 0:09:21.200 --> 0:09:23.360 you should tell people not to trust or allow people 0:09:23.440 --> 0:09:27.880 to access your computer. I understand understand scammers already phishing 0:09:27.920 --> 0:09:28.720 with this outage. 0:09:28.760 --> 0:09:30.160 Oh, that is true. 0:09:30.200 --> 0:09:32.240 I did say in my posts that a lot of 0:09:32.240 --> 0:09:35.839 times the IT folks might need physical access to the computers. Now, 0:09:35.840 --> 0:09:37.640 I don't mean they need to pop open the hood 0:09:38.160 --> 0:09:40.600 and open it up like a car and replace the 0:09:40.640 --> 0:09:43.920 spark plugs. But yes, they did need to get hands 0:09:43.960 --> 0:09:45.719 on with a lot of these machines because if they're 0:09:45.760 --> 0:09:48.720 in that boot loop, which they were, it might have 0:09:48.720 --> 0:09:50.960 been tough to actually get access to them from a 0:09:50.960 --> 0:09:56.440 remote standpoint and do something. But yeah, that don't That's 0:09:56.480 --> 0:10:00.240 the thing. Anytime something like this happens, the scammers are 0:10:00.280 --> 0:10:04.440 immediately ready to make sure that they can capitalize on 0:10:04.559 --> 0:10:07.439 this issue. And so what's the issue, Oh, did your 0:10:07.440 --> 0:10:12.200 computer have the the great crowd strike outage of twenty 0:10:12.240 --> 0:10:16.120 twenty four. We can help. Let's protect your computer. Let's 0:10:16.120 --> 0:10:18.760 get your computer back up and running. So you do 0:10:18.920 --> 0:10:21.560 need to be aware of the fact that these scam 0:10:21.640 --> 0:10:25.680 artists do capitalize on anything. And yeah, I'm sure the 0:10:25.720 --> 0:10:27.640 scams involving this are already out there. 0:10:29.400 --> 0:10:29.559 Uh. 0:10:29.760 --> 0:10:34.600 Definitely an interesting day, that's for sure. Yeah, let's hope 0:10:34.600 --> 0:10:37.160 that doesn't happen again. Coming up later in the hour, 0:10:37.200 --> 0:10:41.440 we're gonna have John Hammond, an actual security researcher, talk 0:10:41.640 --> 0:10:46.720 about the IT outage in detail, explain what his takeaway 0:10:46.800 --> 0:10:48.480 is and what we should all take away from it. 0:10:48.559 --> 0:10:50.840 Eight eight eight rich one oh one eight eight eight 0:10:50.960 --> 0:10:53.719 seven four to two four one zero one. You are 0:10:53.760 --> 0:10:58.200 listening to Rich on Tech. Welcome back to Rich on Tech. 0:10:58.320 --> 0:11:01.839 Rich Demiro here hanging out with you talking technology at 0:11:01.960 --> 0:11:06.559 Triple eight rich one oh one eight eight eight seven 0:11:06.720 --> 0:11:08.160 four to two. 0:11:07.600 --> 0:11:10.839 Four one zero one. Let's go to. 0:11:11.200 --> 0:11:15.120 Cameron in Huntington Beach. Cameron, you're on with Rich. 0:11:16.360 --> 0:11:16.520 Hi. 0:11:16.640 --> 0:11:19.960 Rich, I hope you're having a great Saturday. So I 0:11:20.000 --> 0:11:21.840 had a question about. 0:11:21.440 --> 0:11:26.239 The YouTube app on both Android and iPhone, but particularly iPhone. 0:11:27.000 --> 0:11:30.440 So I had an iPhone twelve since twenty twenty and 0:11:30.600 --> 0:11:32.880 I had the app on there for many years in 0:11:33.120 --> 0:11:36.720 paying premium and all of that, and then around twenty 0:11:36.800 --> 0:11:39.800 twenty four because this was the year, I got recently 0:11:39.840 --> 0:11:43.480 upgraded to an iPhone fifteen because I had credits and 0:11:43.559 --> 0:11:43.840 all that. 0:11:43.920 --> 0:11:46.760 But besides that, what I've recently. 0:11:46.400 --> 0:11:49.680 Noticed is that after a couple of YouTube updates, I've 0:11:49.720 --> 0:11:53.000 noticed that the app has started to really melt the 0:11:53.080 --> 0:11:55.640 phone down. And what I mean by that is is 0:11:55.720 --> 0:11:58.360 what happens is when I'm watching videos, maybe like for 0:11:58.440 --> 0:12:01.520 two minutes, maybe maybe ten minutes, not even an hour, 0:12:02.120 --> 0:12:05.240 the phone starts to really drain down the battery, even 0:12:05.280 --> 0:12:08.080 when I'm on Wi Fi. I do have cellular, but 0:12:08.120 --> 0:12:11.199 I mostly use it when I'm on Wi Fi sometimes, 0:12:11.440 --> 0:12:15.400 and I just it's weird because it's never done that before. 0:12:15.440 --> 0:12:18.800 Whenever it was on Wi Fi before, it would not 0:12:18.920 --> 0:12:22.280 be at these high temperatures. I know it does this 0:12:22.440 --> 0:12:25.560 when you're on sailor because it's using data, but I 0:12:25.640 --> 0:12:28.839 was just wondering if it could be an Apple thing. 0:12:28.960 --> 0:12:31.000 I don't think so, because I took it to Apple 0:12:31.080 --> 0:12:34.240 and they said, you know, they noticed that eighty eight 0:12:34.240 --> 0:12:36.960 percent of the battery is taken by YouTube, and they 0:12:37.000 --> 0:12:41.800 said that's a little abnormal. And so when I got 0:12:41.800 --> 0:12:44.040 the iPhone fifteen, I was thinking maybe it was the 0:12:44.080 --> 0:12:46.720 twelve because I've had it for so long. But from 0:12:46.720 --> 0:12:49.440 what I read online, it says some people were having 0:12:49.480 --> 0:12:51.719 problems with YouTube updates. So I don't know if that's 0:12:51.760 --> 0:12:54.480 an app issue or if that's a phone battery. 0:12:54.840 --> 0:12:58.240 Well that okay, that's that was your first mistake, cameraon 0:12:58.360 --> 0:13:01.720 looking at what people say online, because because I'm not kidding, 0:13:02.000 --> 0:13:06.679 you can support whatever you want by looking at comments online. 0:13:06.760 --> 0:13:10.640 So yes, if you google YouTube app heating up on iPhone, 0:13:10.679 --> 0:13:14.000 of course you're gonna see reports about people saying that 0:13:14.080 --> 0:13:16.680 this thing is heating up on the iPhone because guess 0:13:16.679 --> 0:13:19.240 what's happening. Everyone else is googling that, and then they 0:13:19.280 --> 0:13:23.360 are adding to the conversation. Now, YouTube has millions upon 0:13:23.480 --> 0:13:26.400 millions upon millions of people that are using this app 0:13:26.400 --> 0:13:30.120 on iPhone. I have not heard of a widespread issue. 0:13:30.520 --> 0:13:33.160 I pay for premium on YouTube as well. I watch 0:13:33.280 --> 0:13:35.840 videos on YouTube on my phone. I've yet to see 0:13:35.880 --> 0:13:40.200 any significant issue whatsoever with YouTube on my phone. So 0:13:41.040 --> 0:13:42.719 I'm not saying that you don't have a problem with 0:13:42.800 --> 0:13:45.720 this or you're not noticing something now I think you 0:13:45.760 --> 0:13:49.640 were right about something. The cellular streaming, of course, is 0:13:49.640 --> 0:13:51.480 going to use more battery, it's going to heat up 0:13:51.520 --> 0:13:56.000 your phone more. But in general, just the architecture of 0:13:56.120 --> 0:13:58.440 apps on the iPhone and the fact that they're updated 0:13:58.520 --> 0:14:01.640 so often, typically they do not have a lot of 0:14:01.679 --> 0:14:05.520 issues for very long. Now, yes, are there issues, absolutely, 0:14:05.720 --> 0:14:08.520 and they happen, and they come and they go. But 0:14:08.640 --> 0:14:10.920 I find and this is my general advice to people, 0:14:10.920 --> 0:14:13.800 when you're having an issue with an app, basically it's 0:14:13.840 --> 0:14:16.840 because of an update. Something in that app is causing 0:14:16.840 --> 0:14:19.720 an issue. Now with YouTube, I do not know of 0:14:19.760 --> 0:14:22.720 a widespread issue with this app. So here's what I 0:14:22.760 --> 0:14:26.920 would say to get what's happening fixed on your phone. 0:14:27.360 --> 0:14:30.400 So number one, I would delete the YouTube app, because 0:14:30.400 --> 0:14:32.600 on iPhone, when you delete the app, that'll really clear 0:14:32.680 --> 0:14:35.320 things out. That'll get it back to the start. Once 0:14:35.360 --> 0:14:36.880 you clear out that app, I would make sure you 0:14:36.920 --> 0:14:40.480 have all of your software updates completed on the phone. 0:14:40.520 --> 0:14:43.520 So do the main software updates, which is like the 0:14:43.560 --> 0:14:46.440 iOS updates, and then of course do any of the 0:14:46.520 --> 0:14:49.000 updates for the other apps. And then I would restart 0:14:49.040 --> 0:14:52.000 your phone. So once you restart your phone, then I 0:14:52.000 --> 0:14:54.400 would go in, I would reinstall YouTube, and then I 0:14:54.400 --> 0:14:56.720 would see if it's still happening. The other thing I 0:14:56.760 --> 0:14:59.600 can think of is that perhaps you have something like 0:15:00.080 --> 0:15:03.400 smart downloads turned on on YouTube, or you're downloading stuff 0:15:03.440 --> 0:15:06.080 in the background for offline. They've got a new feature 0:15:06.120 --> 0:15:10.640 that downloads shorts automatically. That would use more battery, and 0:15:10.680 --> 0:15:12.680 that would also be doing things in the background, which 0:15:12.720 --> 0:15:15.280 could be kind of slowing things down and using up 0:15:15.600 --> 0:15:17.640 more of the battery and causing the phone to heat up. 0:15:18.240 --> 0:15:22.160 But once you reinstall everything and use it again, if 0:15:22.160 --> 0:15:26.200 it's still happening, I don't really have a good solution. 0:15:26.240 --> 0:15:28.320 I would say, you know, just wait for an update 0:15:28.360 --> 0:15:31.320 for the app, because you know, again there are many 0:15:31.360 --> 0:15:34.880 people using YouTube. I've not heard of a widespread heat 0:15:34.920 --> 0:15:37.120 issue with the YouTube app on the iPhone, but if 0:15:37.160 --> 0:15:39.440 you are using it a lot, yes, especially in the summer, 0:15:39.480 --> 0:15:41.840 it would cause your phone to heat up. The eighty 0:15:41.880 --> 0:15:45.240 eight battery percentage is a little concerning. That is a lot, 0:15:45.280 --> 0:15:47.040 but it depends on what you're doing on your phone. 0:15:47.360 --> 0:15:51.520 If you're using YouTube a lot of the time. Thanks 0:15:51.560 --> 0:15:54.080 for the call, camera and appreciate it. Eighty to eight 0:15:54.240 --> 0:15:56.880 Rich one oh one eight eight eight seven four to 0:15:56.960 --> 0:16:01.880 two four one zero one. Uh Amazon Prime Day. It's 0:16:01.920 --> 0:16:04.440 the hangover right Amazon Prime Day? 0:16:04.440 --> 0:16:04.920 This week? 0:16:05.280 --> 0:16:08.640 Amazon says record breaking sales. Yes, they say that every time. 0:16:09.320 --> 0:16:11.320 Let me just give you some of the numbers. Number one, 0:16:12.040 --> 0:16:15.400 more items sold than any previous Prime Day. Adobe Analytics 0:16:15.400 --> 0:16:18.640 says fourteen point two billion dollars was spent across US 0:16:18.760 --> 0:16:22.200 retailers during Prime Day. That includes other retailers as well. 0:16:22.240 --> 0:16:24.800 That's up eleven percent year over year. So yes, people 0:16:24.840 --> 0:16:29.040 are shopping. Average order size according to Numerator fifty seven 0:16:29.120 --> 0:16:33.000 dollars ninety seven cents. Average households spent just about one 0:16:33.080 --> 0:16:36.440 hundred and fifty dollars in place two orders. Top selling 0:16:36.520 --> 0:16:41.760 items Amazon, fireTV sticks, Premiere Protein shakes, what Bobo? 0:16:41.840 --> 0:16:44.800 Were you ordering stuff? Liquid IV? 0:16:46.400 --> 0:16:48.320 People want to get fit, and they want to get hydrated, 0:16:48.320 --> 0:16:50.720 and they want to watch stuff on TV. Back to 0:16:50.760 --> 0:16:55.400 school shopping obviously a big growth, a big driver for 0:16:55.480 --> 0:16:58.560 all the sales. People shopped at Target, they shopped at 0:16:58.560 --> 0:17:02.360 Walmart as well. Discounts were deeper this year. I don't 0:17:02.360 --> 0:17:04.240 know about you, but I definitely thought Prime Day was 0:17:04.240 --> 0:17:06.760 a success. I found a lot of stuff I needed 0:17:07.240 --> 0:17:09.879 was on sale, and to me, that means it was 0:17:10.040 --> 0:17:13.520 a success. Eighty to eight rich one O one eight 0:17:13.600 --> 0:17:16.240 eight eight seven four to two four one zero one. 0:17:16.320 --> 0:17:19.240 Coming up, we're going to talk to a security researcher 0:17:19.240 --> 0:17:23.760 about this week's major IT meltdown. This is rich on Tech. 0:17:24.680 --> 0:17:27.320 Welcome back to rich on Tech. Rich Demiro here hanging 0:17:27.320 --> 0:17:31.000 out with you, talking technology at Triple eight rich one 0:17:31.040 --> 0:17:34.440 O one eight eight eight seven four to two four 0:17:34.560 --> 0:17:36.760 one zero one. We'll get back to the phone lines 0:17:36.840 --> 0:17:40.000 in just a moment. But joining me now is John Hammond, 0:17:40.480 --> 0:17:44.800 principal security researcher at Huntress. He's going to talk about 0:17:44.800 --> 0:17:48.440 this major IT outage we experienced this week. 0:17:48.520 --> 0:17:49.600 John, thanks for joining me. 0:17:50.000 --> 0:17:51.639 Hey, they're rich Thanks so much for having me. 0:17:52.000 --> 0:17:55.359 So, uh, let's see, John, you've got one point seven 0:17:55.640 --> 0:18:03.080 million subscribers on YouTube as a offering free cybersecurity education 0:18:03.280 --> 0:18:06.960 and ethical hacking. So what do you talk about that's 0:18:07.000 --> 0:18:09.600 so interesting that people want to follow you because that's 0:18:09.640 --> 0:18:10.600 an incredible number. 0:18:11.119 --> 0:18:13.960 Well, goodness, I'm flattered, Thank you so much. Well, it 0:18:14.000 --> 0:18:17.120 really runs the gamut on hey, cybersecurity, whether it's looking 0:18:17.119 --> 0:18:19.159 at nowwhere trying to see what hackers are up to 0:18:19.200 --> 0:18:21.800 in their tradecraft or seeing all that shady stuff on 0:18:21.840 --> 0:18:24.360 the dark web, but hey, trying to bring that education 0:18:24.440 --> 0:18:25.680 and that awareness to the masses. 0:18:25.920 --> 0:18:28.080 What do you think the average person is up against 0:18:28.160 --> 0:18:30.439 the most right now? When it comes to all the 0:18:30.440 --> 0:18:31.399 stuff you talk about. 0:18:31.840 --> 0:18:34.359 Oh goodness, well, you know you see all the news 0:18:34.359 --> 0:18:37.920 and headlines about this thing ransomware, but often that's hey, 0:18:38.080 --> 0:18:41.040 maybe targeting a business or a company organization, but for 0:18:41.440 --> 0:18:44.480 the end user, the individual and the person, oftentimes you 0:18:44.520 --> 0:18:48.160 see infost dealer malware. Hey, some things that will try to, hey, 0:18:48.200 --> 0:18:51.119 grab your passwords, see what sensitive information you might have 0:18:51.440 --> 0:18:54.880 saved or cash in your computer, like credit cards or addresses. 0:18:55.119 --> 0:18:57.880 All those things certainly make for juicy details they could 0:18:57.920 --> 0:19:00.800 then sell or turn into some more lets later on. 0:19:01.680 --> 0:19:03.600 So a question I get, and we'll get to the 0:19:03.640 --> 0:19:05.520 CrowdStrike stuff in a second, but the question I get 0:19:05.560 --> 0:19:08.560 all the time is the Windows defender on your computer 0:19:08.640 --> 0:19:10.680 good enough for it to protect you? Or do you 0:19:10.760 --> 0:19:13.280 need something like additional I know it's. 0:19:13.160 --> 0:19:15.720 A hot topic, but I will say I am a big, 0:19:15.760 --> 0:19:19.000 big fan of a Windows defender. I know thinks say, oh, 0:19:19.040 --> 0:19:21.280 you get what you pay for, it's free, it's everywhere, 0:19:21.320 --> 0:19:23.480 But genuinely you know. That means it's got a lot 0:19:23.480 --> 0:19:26.240 of telemetry, a lot of hey, insight into what the 0:19:26.280 --> 0:19:28.360 average users might be up to, and a better way 0:19:28.359 --> 0:19:30.080 to defence with that data pool. 0:19:30.320 --> 0:19:31.760 Okay, all right, there you have it. 0:19:32.080 --> 0:19:37.760 So initial thoughts on this crowd strike meltdown what happened here? 0:19:38.359 --> 0:19:40.520 Well, well, I don't know if we need to dig 0:19:40.560 --> 0:19:42.720 into a whole long story. I know folks are already 0:19:42.760 --> 0:19:46.120 feeling the effects. But around I guess ten pm Pacific 0:19:46.119 --> 0:19:49.119 what would have been Thursday nights, there was a post 0:19:49.160 --> 0:19:51.600 online on reddits where folks are saying, hey, is anyone 0:19:51.600 --> 0:19:54.960 else seeing this blue screen of death outage presumably from 0:19:55.000 --> 0:19:58.479 the CrowdStrike agent their software, And then the floodgates kind 0:19:58.520 --> 0:20:01.159 of open. See it spread like wow, to fire individuals 0:20:01.240 --> 0:20:04.119 chiming in saying yeah, I've got an organization with However, 0:20:04.160 --> 0:20:08.399 many thousands of computers, servers and workstations all down, stuck 0:20:08.400 --> 0:20:10.560 in a boot loop, and that's gone on to effect 0:20:10.640 --> 0:20:15.000 as you know, airlines, banks, schools, really I've seen hospitals 0:20:15.000 --> 0:20:16.720 in the mix. It's been quite a mess. 0:20:17.320 --> 0:20:19.600 So what is CrowdStrike supposed to do? 0:20:19.640 --> 0:20:22.679 They do what's called like endpoint security software, right, Like, 0:20:22.880 --> 0:20:24.320 can you explain what that means? 0:20:24.760 --> 0:20:25.119 Correct? 0:20:25.280 --> 0:20:29.480 Absolutely, so, CrowdStrike is a cybersecurity provider. There, a vendor 0:20:29.520 --> 0:20:32.800 that's really trying to work hard to protect you from 0:20:32.960 --> 0:20:34.399 malware and hackers. 0:20:34.000 --> 0:20:35.720 And all those threats on the landscape. 0:20:36.119 --> 0:20:38.439 What that means is they have a certain amount of 0:20:38.720 --> 0:20:41.000 sensitive access because you want to be able to protect 0:20:41.000 --> 0:20:44.200 your computer at all the different levels and layers there. 0:20:44.440 --> 0:20:47.160 So they've got what a lot of nerds and geeks 0:20:47.200 --> 0:20:50.159 call sort of root access. Working in the kernel is 0:20:50.240 --> 0:20:53.320 kind of the topic and word there, but that is 0:20:53.480 --> 0:20:55.800 a little bit sensitive, a little bit fragile. You want 0:20:55.840 --> 0:20:58.040 to make sure that that's all correct and buttoned up 0:20:58.080 --> 0:20:59.600 to the best that it can be. Is if there's 0:20:59.600 --> 0:21:03.720 any of these mistakes, any unfortunate misconfigurations, well the machine 0:21:03.760 --> 0:21:07.119 can very well crash. As we've seen widespread. 0:21:07.240 --> 0:21:08.840 And what do you make of this? Have we seen 0:21:08.920 --> 0:21:11.479 something like this happen before on this scale with an 0:21:11.560 --> 0:21:12.199 update like this? 0:21:13.160 --> 0:21:16.560 Short answer is no, I don't think I'm going too 0:21:16.560 --> 0:21:18.959 far out in a limb to say, yeah, this mass 0:21:19.000 --> 0:21:21.840 outage and seeing this as widespread as it is, I 0:21:21.840 --> 0:21:24.639 don't think we've ever seen anything of this scale and severity. 0:21:24.960 --> 0:21:27.200 You know, you've got your run of the mill Windows. 0:21:26.880 --> 0:21:30.000 Updates and maybe patches that put it in maybe an 0:21:30.080 --> 0:21:33.480 unstable state, and some computers have their own trouble in 0:21:33.520 --> 0:21:35.640 some cases, but nothing quite like this. 0:21:36.640 --> 0:21:40.600 So now, obviously the conspiracy theories have been flying around, 0:21:40.680 --> 0:21:44.000 and you know, there's you think about what this could 0:21:44.000 --> 0:21:46.560 impact in the future, Like, this was pretty bad. So 0:21:47.160 --> 0:21:50.840 what if a company like someone got in at a 0:21:50.840 --> 0:21:53.040 company that has all this access to the kernel and 0:21:53.119 --> 0:21:57.400 did something maliciously Like this was a mistake. Clearly I 0:21:57.440 --> 0:22:01.399 hope it was, But what if there was malicious intent? 0:22:01.480 --> 0:22:02.840 Could that potentially happen? 0:22:03.920 --> 0:22:04.160 Yes? 0:22:05.280 --> 0:22:08.520 Well, if I may say, to dispel the myst by 0:22:08.560 --> 0:22:11.480 no means this is not a vulnerability, This is not 0:22:11.560 --> 0:22:14.680 an exploit, this was not a hack. It is really 0:22:14.840 --> 0:22:17.880 just an unfortunate accident and a mistake, as you mentioned. 0:22:18.480 --> 0:22:22.440 But I will say, yeah, when we've seen this effect, 0:22:23.040 --> 0:22:24.880 it's not too far of a stretch to say, Wow, 0:22:25.000 --> 0:22:27.080 is this what a digital war might. 0:22:27.000 --> 0:22:29.199 Look like in the future. I don't know. 0:22:29.720 --> 0:22:32.320 I really can't say that with any certainty, but it 0:22:32.359 --> 0:22:36.240 is that doomsday or nightmare scenario when yes, all the 0:22:36.280 --> 0:22:38.879 technology that we lean on, we have such reliance on, 0:22:39.040 --> 0:22:40.600 and we want to keep that secure. 0:22:40.720 --> 0:22:42.760 We are trying to lock all the doors and windows here. 0:22:43.119 --> 0:22:45.640 Well, when that's abused and taking advantage of it's quite 0:22:45.680 --> 0:22:46.640 a scary situation. 0:22:47.600 --> 0:22:51.320 So the interesting part to me is how this got out. 0:22:51.520 --> 0:22:55.080 So I assume that they tested this on computers before 0:22:55.320 --> 0:22:57.800 it went out, So what do you think went wrong 0:22:58.040 --> 0:23:00.639 in that process? I know they're still in investigating with 0:23:00.680 --> 0:23:02.320 their internals and all that stuff, and they may know 0:23:02.359 --> 0:23:04.359 more than they've let on, but like, how do you 0:23:04.359 --> 0:23:07.760 think this got out there when it was messing with computers? 0:23:08.680 --> 0:23:11.800 This is, truthfully, I think the harshest critique, and rightfully 0:23:11.840 --> 0:23:15.000 so is well, we have to wonder about that QA 0:23:15.080 --> 0:23:17.520 process or the workflow of hey rolling things out? 0:23:18.720 --> 0:23:21.520 Really did it start as a small sample pool? Hey? 0:23:21.600 --> 0:23:23.399 Was it one hundred hosts that went to first and 0:23:23.400 --> 0:23:26.480 then grew to a thousand and expanded and more of 0:23:26.480 --> 0:23:30.600 that testing QA process? But unfortunately it sounded like everything 0:23:30.640 --> 0:23:33.399 really just had this incident occur at the same time. 0:23:34.080 --> 0:23:37.400 So I think there are some lessons learned, room for improvement, 0:23:37.480 --> 0:23:38.240 and all of. 0:23:38.240 --> 0:23:39.879 Us could take that lesson just as well. 0:23:40.119 --> 0:23:43.359 But as to how it happened, unfortunately, again I mentioned 0:23:43.400 --> 0:23:47.200 that sensitive kind of fragile portion layer of the computer. Well, 0:23:47.640 --> 0:23:49.879 there might have just been a mistake and a flop 0:23:49.920 --> 0:23:53.720 and some of those configuration files what they call channel files. 0:23:54.359 --> 0:23:56.359 Not to get too far in the weeds, but it 0:23:56.359 --> 0:23:57.480 has made quite a booboo. 0:23:58.080 --> 0:23:59.560 So how are people recovering? 0:23:59.600 --> 0:23:59.639 Like? 0:23:59.680 --> 0:24:01.199 How are it? Folks? 0:24:01.320 --> 0:24:01.399 Like? 0:24:01.600 --> 0:24:03.840 Just I mean, I know that a lot of these 0:24:04.240 --> 0:24:07.040 computers have are back up and running, but I am 0:24:07.119 --> 0:24:10.199 sure it's still a long process for some organizations. So 0:24:10.520 --> 0:24:13.320 is the process to get to recover from this pretty rough? 0:24:14.080 --> 0:24:17.880 Absolutely, And this is the crux of the issue. On Friday, 0:24:18.240 --> 0:24:20.960 you can imagine, Hey, a lot of technicians and engineers 0:24:21.280 --> 0:24:24.920 running around to each computer individually and really having to 0:24:25.000 --> 0:24:29.600 roll out a workaround or some mitigation manually because this 0:24:30.040 --> 0:24:33.000 problem left all the computers in kind of an unstable state. 0:24:33.280 --> 0:24:36.520 You've seen the blue screen of death, that blue picture 0:24:36.600 --> 0:24:40.159 with the sad frownie face. Well, that means the computer 0:24:40.200 --> 0:24:43.000 hasn't fully started up, and you won't be able to 0:24:43.240 --> 0:24:46.719 roll out any automatic changes or a push a solution 0:24:46.880 --> 0:24:50.040 at scale. So unfortunately, and I don't know how long 0:24:50.080 --> 0:24:52.159 this might take. Whether it's the weekend, whether it's a 0:24:52.160 --> 0:24:55.640 week time will tell but it's one by one manual 0:24:55.640 --> 0:24:58.200 efforts and that's why, Hey, all the nerds and geeks 0:24:58.200 --> 0:24:59.120 are having a rough week. 0:25:00.119 --> 0:25:03.280 Something like this happened with our iPhones or androids or 0:25:03.400 --> 0:25:05.040 Mac or Linux computers. 0:25:05.920 --> 0:25:10.520 I I hm, yes, is again the short answer, but 0:25:10.640 --> 0:25:12.680 let me add the little disclaimer and an asterisk because 0:25:12.680 --> 0:25:17.000 it does depend. It varies us using the technology that's 0:25:17.080 --> 0:25:20.720 provided by a vendor or company and the folks maybe 0:25:20.840 --> 0:25:24.000 making that hardware and software. There is trust, there is 0:25:24.320 --> 0:25:27.240 a certain layer of hey, understanding and hope that that 0:25:27.280 --> 0:25:30.040 will be done the right way, but accidents like this 0:25:30.040 --> 0:25:32.960 can happen, and it's funny. You normally have the conversations 0:25:32.960 --> 0:25:36.720 of our the business owners or system administrators actually using 0:25:37.000 --> 0:25:41.879 automatic updates and applying patches as they're released, and normally 0:25:41.920 --> 0:25:44.359 you have the conversation is the onus of the responsibility 0:25:44.400 --> 0:25:46.879 on them the end user, But in this case it 0:25:46.960 --> 0:25:50.159 was truly the provider and that is what made this 0:25:50.240 --> 0:25:50.960 quite a disaster. 0:25:51.640 --> 0:25:53.520 Okay, so for the average person, we've got to wrap 0:25:53.560 --> 0:25:56.400 this up. I know, people get scared to do updates 0:25:56.400 --> 0:25:58.720 in general because it changes the way their computer works 0:25:58.760 --> 0:26:01.000 or it changes the way their phone works, and you know, 0:26:01.040 --> 0:26:04.000 but they do contain software or security updates. 0:26:04.040 --> 0:26:05.440 So what's your advice to people? 0:26:05.440 --> 0:26:08.159 Should they be hesitant to do these updates like the 0:26:08.240 --> 0:26:08.960 day they come out? 0:26:09.160 --> 0:26:11.200 Or are we still okay? And this was kind of 0:26:11.240 --> 0:26:11.679 a fluke. 0:26:12.200 --> 0:26:15.560 Oh, let me be bold and confident here without a doubt, 0:26:15.600 --> 0:26:19.320 you still absolutely should be applying those automatic updates and 0:26:19.359 --> 0:26:23.240 getting the hey, new patches as they're released. I think 0:26:23.280 --> 0:26:25.439 the best that we can because look, that is going 0:26:25.480 --> 0:26:28.200 to improve your security posture and have a better defense. 0:26:28.600 --> 0:26:32.800 But we CRIB should do some strategic planning, some thinking 0:26:32.840 --> 0:26:34.959 and oh can we get ahead of this if we 0:26:34.960 --> 0:26:37.679 were ever prepared for a situation like this, do we 0:26:37.720 --> 0:26:39.679 know who to call? Do we have our checklists and 0:26:39.760 --> 0:26:43.680 documentation outlined? What's a operating procedure that we can roll with. 0:26:43.880 --> 0:26:46.280 That's the best we can do to try to prepare 0:26:46.320 --> 0:26:50.160 for what we might not realize we have to prepare for, all. 0:26:50.119 --> 0:26:52.080 Right, John, I see why you've got nearly two million 0:26:52.080 --> 0:26:54.760 folks following you on YouTube. You explain stuff in a 0:26:54.840 --> 0:26:58.520 very clear and easy to understand method. How can folks 0:26:58.560 --> 0:26:59.480 follow you online? 0:27:00.000 --> 0:27:01.720 Thank you so much? Hey, you can track me down. 0:27:01.800 --> 0:27:02.600 I am on YouTube? 0:27:02.640 --> 0:27:05.320 Just my name John Hammond and you'll track me on 0:27:05.400 --> 0:27:08.960 LinkedIn Twitter on Hey I'm out there, don't hesitate, Happy 0:27:08.960 --> 0:27:09.520 to be a friend. 0:27:09.720 --> 0:27:11.359 All right, There you have it, Thanks for joining me. 0:27:11.440 --> 0:27:14.680 John Hammond, h A M M O N D. Principal 0:27:14.720 --> 0:27:18.760 Security researcher at Huntress. Coming up, more of your calls 0:27:18.800 --> 0:27:21.600 at Triple A Rich one O one. That's eight eight 0:27:21.680 --> 0:27:24.080 eight seven four to two four one zero one. Plus 0:27:24.119 --> 0:27:26.840 it's the end of an era for a technology I'll 0:27:26.880 --> 0:27:31.240 tell you which one coming up. Welcome back to rich 0:27:31.280 --> 0:27:34.400 on Tech. Rich Demiro here hanging out with you talking 0:27:34.560 --> 0:27:38.920 technology at Triple eight rich one O one. That's eight 0:27:39.080 --> 0:27:43.360 eight eight seven four to two four one zero one. 0:27:43.400 --> 0:27:46.320 I hope you're having a fantastic day. I know I am. 0:27:46.760 --> 0:27:51.240 The website for the show is rich on Tech dot tv. 0:27:52.480 --> 0:27:55.200 While you're there, you can sign up for my newsletter. 0:27:55.840 --> 0:27:56.600 It is free. 0:27:57.320 --> 0:28:00.920 You can get it to your inbox basically every Friday 0:28:01.040 --> 0:28:05.240 or Saturday. Paid subscribers actually get it a little bit earlier. 0:28:06.000 --> 0:28:09.160 Paying is just supporting it. But it is completely free. 0:28:09.200 --> 0:28:12.600 So I do that to keep you posted. It's fun. 0:28:13.240 --> 0:28:17.240 Today's is all about the global software update or the 0:28:17.600 --> 0:28:20.920 glitch and all. But I just it's basically like this show, 0:28:21.000 --> 0:28:23.800 but in a newsletter form, so it's kind of fun. 0:28:23.880 --> 0:28:28.400 Rich on tech dot TV. Let's go to Dawn in Tucson, Arizona. 0:28:28.480 --> 0:28:31.240 Down you're on with Rich oh Rich. 0:28:32.000 --> 0:28:36.320 I have a conundrum. I have an older computer. It's 0:28:36.359 --> 0:28:40.440 an Apple computer. It is a Nassbook Pro fifteen inch 0:28:41.080 --> 0:28:46.520 of belief from twenty sixteen. I recently received a thumb 0:28:46.640 --> 0:28:50.800 drive and there are some data on there that I'd 0:28:50.840 --> 0:28:55.240 like to get onto my computer. And I don't know, 0:28:55.800 --> 0:28:59.680 I must need some sort of an adapter or dongle 0:29:00.320 --> 0:29:06.480 or something because the ports on my computer are of 0:29:06.800 --> 0:29:11.560 a mini type size. I don't know if they're USB 0:29:11.720 --> 0:29:14.560 three or or what not all that familiar with the 0:29:14.640 --> 0:29:15.400 USB stuff. 0:29:16.480 --> 0:29:19.520 So you have your your your flash drive is I'm 0:29:19.560 --> 0:29:22.520 guessing your flash drive has like the older style bigger 0:29:22.560 --> 0:29:28.400 connector Yeah, okay, so that is that is likely USB A, 0:29:30.000 --> 0:29:32.000 and so A is like the big it's kind of 0:29:32.000 --> 0:29:34.000 like the USB we all know. It's like that big 0:29:34.080 --> 0:29:36.480 kind of USB connector. There's actually a whole bunch. There's 0:29:36.600 --> 0:29:39.480 USB A, there's B there's three point zero, there's Mini, 0:29:39.520 --> 0:29:43.200 there's micro, there's C, there's b U. Don there will 0:29:43.200 --> 0:29:48.040 be a quiz when we're done. Okay, So what you 0:29:48.120 --> 0:29:53.040 need is an adapter, and you need a USB. Let's see, 0:29:53.080 --> 0:29:56.920 you need a type C to type A adapter. So 0:29:56.960 --> 0:29:59.840 if you go on Amazon and let me confirm. Now, 0:29:59.840 --> 0:30:01.720 I've I've got a bunch of these at home, because 0:30:02.360 --> 0:30:04.920 I am you know, I've got like a whole bunch 0:30:05.000 --> 0:30:07.800 of these little phones that they send me to test, 0:30:07.880 --> 0:30:10.800 and a lot of them contain this little adapter. 0:30:11.120 --> 0:30:13.680 So let me just make sure that's the right one. 0:30:13.960 --> 0:30:16.120 Could I just send me one and I can be 0:30:16.240 --> 0:30:16.719 done with it? 0:30:16.920 --> 0:30:17.160 Sure? 0:30:17.240 --> 0:30:20.000 Absolutely, But I think you'll get it faster on Amazon. Honestly, 0:30:20.040 --> 0:30:23.880 it's so easy. So what you want, yep, it's right here. Okay, 0:30:23.920 --> 0:30:28.400 So Anchors got one. It is USB C high Speed Data, 0:30:28.560 --> 0:30:32.240 USB C two USB three point zero female adapter for 0:30:32.400 --> 0:30:34.200 MacBook Pro twenty twenty. 0:30:34.760 --> 0:30:37.120 That'll work. That is ten bucks. 0:30:37.800 --> 0:30:40.320 They also have other ones on there that are there's 0:30:40.320 --> 0:30:41.560 one for five ninety nine. 0:30:42.000 --> 0:30:42.920 But what you need? 0:30:43.560 --> 0:30:46.080 What did you what did you put in the search bar? 0:30:47.440 --> 0:30:49.360 Because that was a whole lot of numbers and letters. 0:30:49.400 --> 0:30:55.560 But I didn't get very very easy USB C two 0:30:55.960 --> 0:31:00.720 to the word to t o a adapter, and that 0:31:00.760 --> 0:31:04.480 will bring it up, okay, and you'll see it's a 0:31:04.480 --> 0:31:07.000 little tiny adapter. You should be able to identify the 0:31:07.000 --> 0:31:09.760 fact that it looks like it would plug in the 0:31:09.920 --> 0:31:13.040 flash drive on one side and USB C on the 0:31:13.040 --> 0:31:17.320 other side. Anywhere from six to ten dollars solves all 0:31:17.400 --> 0:31:20.240 of your problems. I think you said you had a conundrum. 0:31:20.440 --> 0:31:24.120 Your conundrum is solved quite easily. Actually, so thanks for 0:31:24.160 --> 0:31:26.920 the call. There in Tucson, Arizona. I've never been, but 0:31:27.560 --> 0:31:30.600 one of these days I will, hopefully. I love Soedona. 0:31:30.640 --> 0:31:34.400 Which is road drip, Yeah, road drip, I yeah, I'd 0:31:34.400 --> 0:31:37.680 saw my list. College town. I think TUCSONA is sor right. 0:31:37.720 --> 0:31:41.040 I think they've got a college there. Let's see here. 0:31:41.080 --> 0:31:42.240 Do we have time for another call? 0:31:42.280 --> 0:31:43.040 I think so? Why not? 0:31:43.160 --> 0:31:47.600 Let's go to Let's go to Chris in Rancho, Cucamonga. 0:31:47.800 --> 0:31:48.720 Chris dround with Rich. 0:31:49.640 --> 0:31:53.320 Hey, Rich. I have a Galaxy S twenty one that 0:31:53.520 --> 0:31:58.440 I use Wi Fi calling everywhere except at work. When 0:31:58.480 --> 0:32:01.360 I get to work, it will not accept a call, 0:32:01.440 --> 0:32:04.520 make a call, or accept a text, or make a text. 0:32:05.240 --> 0:32:08.680 And everybody else seems to be okay. I asked our 0:32:08.720 --> 0:32:13.200 IT department about it, and they said, we don't use 0:32:13.280 --> 0:32:15.280 Wi Fi calling, so I don't know what you're talking about, 0:32:15.320 --> 0:32:18.560 and they use iPhones as well. I'm wondering, what do 0:32:18.560 --> 0:32:21.480 you think I can do to make it work. 0:32:22.080 --> 0:32:23.520 Hmm, that's a good question. 0:32:24.480 --> 0:32:26.360 Well, I don't connect to the Wi Fi at my 0:32:26.440 --> 0:32:29.360 work for this reason because A I don't like to 0:32:29.360 --> 0:32:31.600 be tracked, and B I don't want to deal with 0:32:32.640 --> 0:32:34.840 It's funny that they said we use iPhones. They just 0:32:34.840 --> 0:32:38.480 shrugged their shoulders when it's an Android, because it's funny. 0:32:38.680 --> 0:32:41.880 At my work, it's the same thing. The androids are 0:32:41.920 --> 0:32:44.920 like impossible to connect to the corporate WiFi, and the 0:32:44.960 --> 0:32:49.320 iPhones connect really easily. So the only thing I can 0:32:49.360 --> 0:32:53.000 think of is they may have this type of communication 0:32:53.160 --> 0:32:56.720 blocked at a network level and they may not know it, 0:32:56.800 --> 0:32:59.360 like they're whoever their provider is may just block that 0:32:59.440 --> 0:33:02.840 sort of track thick because I don't know, maybe it's insecure, 0:33:02.920 --> 0:33:05.280 maybe it's just not what they want on their traffic. 0:33:05.640 --> 0:33:07.160 Why do you need the Wi Fi calling? Is your 0:33:07.240 --> 0:33:09.840 Does your phone not work well in the in the area. 0:33:10.880 --> 0:33:13.560 Yeah, there's a few dead spots in the building. You know, 0:33:13.560 --> 0:33:16.200 we're in a four five story building. And then we're 0:33:16.200 --> 0:33:19.800 on the fourth floor. A few dead spots, and uh, 0:33:20.000 --> 0:33:23.840 I can use it. But the the thing is is 0:33:24.160 --> 0:33:25.920 I have to remember every time we come to work 0:33:26.320 --> 0:33:29.880 to you know, switch it off of Wi Fi and 0:33:30.600 --> 0:33:32.160 you know, because I use Wi Fi at home because 0:33:32.280 --> 0:33:35.240 we have terrible sale service at home, you know, so 0:33:35.360 --> 0:33:40.040 I use Wi Fi calling there, but occasionally it does 0:33:40.040 --> 0:33:41.520 get spotty in. 0:33:41.480 --> 0:33:43.400 The building with the cellular connection. 0:33:43.440 --> 0:33:45.880 You're saying, with the cellular connection, yeah, because I was 0:33:45.880 --> 0:33:51.000 gonna say, but on the Samsung there is a routine yeah. Sorry, 0:33:51.200 --> 0:33:54.280 there is a routines functionality on the Samsung where you 0:33:54.320 --> 0:33:58.320 can actually have your device disconnect from the Wi Fi 0:33:58.400 --> 0:34:00.200 at work and you can manually connect and. 0:34:00.160 --> 0:34:01.760 You want it when you want to use that. So 0:34:01.800 --> 0:34:02.520 that's one option. 0:34:02.840 --> 0:34:04.760 I don't know what your data plan is like, but 0:34:05.520 --> 0:34:08.360 the fact so the only thing I would do is 0:34:08.400 --> 0:34:12.000 maybe troubleshoot the connection. Can you make any voiceover IP calls? 0:34:12.080 --> 0:34:15.400 Like can you try like a like a Google Voice 0:34:15.440 --> 0:34:17.320 call or something like that. You have Google Voice? 0:34:18.800 --> 0:34:22.320 I don't, but I don't have. Like I said, I 0:34:22.320 --> 0:34:25.200 don't have a problem with Wi Fi anywhere else except 0:34:25.200 --> 0:34:27.160 in the building. They had a problem with the Wi 0:34:27.160 --> 0:34:30.320 Fi they upgraded it and then this happened. 0:34:30.719 --> 0:34:33.239 Oh okay, well that see. I think that gives me 0:34:33.239 --> 0:34:35.320 a little hint here. I think I think it's something 0:34:35.360 --> 0:34:40.840 that whoever their service provider is, it may be blocking 0:34:40.880 --> 0:34:44.120 this sort of traffic. And that's that's my hunch. And 0:34:44.560 --> 0:34:46.279 that's the only thing I could really think of. The 0:34:46.360 --> 0:34:48.040 Other thing I would do is maybe talk to some 0:34:48.080 --> 0:34:51.080 of your colleagues if they have, you know, an iPhone, 0:34:51.120 --> 0:34:52.680 and say, hey, do you use Wi Fi calling? As 0:34:52.719 --> 0:34:54.600 it turned on, a lot of people don't even know, 0:34:54.840 --> 0:34:56.480 you know, you ask them this stuff and they're like, 0:34:56.480 --> 0:34:59.719 I don't know. It's just however it's set up, but 0:34:59.760 --> 0:35:02.120 it's it sounds like it's something that's being blocked at 0:35:02.160 --> 0:35:04.240 the network level, because there really shouldn't be a reason 0:35:04.280 --> 0:35:07.600 why it wouldn't work on that Wi Fi network. The 0:35:07.800 --> 0:35:11.480 other thing you can try is I'm trying to think 0:35:11.520 --> 0:35:13.919 if you can use like a hotspot or something. Yeah, 0:35:13.960 --> 0:35:16.040 I mean, if it's that Wi Fi. The only other 0:35:16.040 --> 0:35:18.040 thing I can think of is sometimes in the Wi 0:35:18.040 --> 0:35:20.799 Fi settings there are a couple of things where it 0:35:20.880 --> 0:35:23.600 uses like a private IP address or something. You may 0:35:23.640 --> 0:35:26.160 try to turn off some of that cloaking in the 0:35:26.200 --> 0:35:28.080 Wi Fi settings and see if that helps. 0:35:28.200 --> 0:35:30.040 But that's that's an interesting one. 0:35:30.080 --> 0:35:33.080 But I know that these corporate networks, you know, they 0:35:33.120 --> 0:35:35.920 block what they want, and it's it's sometimes a mystery 0:35:35.960 --> 0:35:37.520 what you're allowed to do and what you're not allowed 0:35:37.560 --> 0:35:39.879 to do. Eight eight eight rich one o one eight 0:35:39.960 --> 0:35:42.759 eight eight seven four to two four one zero one. 0:35:43.440 --> 0:35:45.400 More rich on Tech coming up right after this. 0:35:45.920 --> 0:35:49.120 Welcome back to rich on Tech. Rich Demiro here hanging 0:35:49.160 --> 0:35:54.000 out with you talking technology at triple A rich one 0:35:54.040 --> 0:35:56.920 oh one. That's eight eight eight seven four to two 0:35:57.440 --> 0:36:01.799 four one zero one. Well, it's the end of an 0:36:01.840 --> 0:36:05.840 era for a couple of different technologies. First off, red box, 0:36:06.760 --> 0:36:10.280 red box is shutting down. You know what red boxes 0:36:10.520 --> 0:36:15.480 DVD rentals, that little kiosk outside the grocery store or 0:36:15.480 --> 0:36:17.239 the Walgreens or the cvs. 0:36:18.040 --> 0:36:20.360 You would rent a DVD. 0:36:20.440 --> 0:36:23.120 And then later Blu Ray it started, I think it 0:36:23.120 --> 0:36:24.880 was ninety nine cents and then it got to like 0:36:24.880 --> 0:36:28.040 a dollar fifty or something, and it was great because 0:36:28.239 --> 0:36:30.800 you could rent like a new movie for pretty cheap, 0:36:31.440 --> 0:36:33.520 cheaper than like Blockbuster back in the day. 0:36:34.280 --> 0:36:36.799 Wait was Blockbuster around? Let me see these? 0:36:37.120 --> 0:36:39.640 I guess red Box was like no Blockbuster was gone. 0:36:40.200 --> 0:36:44.400 So red Box has been around for twenty years. I 0:36:44.400 --> 0:36:48.319 guess they were bought by Chicken Soup for the Soul Entertainment. 0:36:49.080 --> 0:36:51.160 So those are those books. Remember everyone was reading them 0:36:51.200 --> 0:36:52.719 back in the day. The Chicken Soup for the Soul. 0:36:52.760 --> 0:36:54.840 They have one for like everything. It was like Chicken 0:36:54.880 --> 0:36:57.080 Soup for the Soul. For cats, You're like, what, I 0:36:57.080 --> 0:37:01.759 don't even know cat's red, but I think kats would 0:37:01.760 --> 0:37:06.200 probably enjoy Chicken soup. So that company, I guess bought it. 0:37:06.360 --> 0:37:09.600 But then they went from chapter eleven to chapter seven bankruptcy, 0:37:09.600 --> 0:37:14.640 which is bad. They had a thousand employees. Let's see 0:37:14.640 --> 0:37:18.719 they Oh they operated twenty four thousand DVD KIOSK rentals. 0:37:18.920 --> 0:37:22.120 Wow, that's wild. Twenty four thousand of those. What are 0:37:22.120 --> 0:37:22.839 they going to do with them? 0:37:22.840 --> 0:37:23.040 Now? 0:37:24.400 --> 0:37:29.000 The business has been in decline since twenty twenty, and yeah, 0:37:29.480 --> 0:37:32.279 this is just end of an era. So DVDs were 0:37:32.280 --> 0:37:35.480 already kind of you know, nobody really used them anymore, 0:37:36.040 --> 0:37:38.240 but now that you can't rent them through red Box, 0:37:38.280 --> 0:37:40.680 it's even less now. The thing I liked about red 0:37:40.680 --> 0:37:43.200 Box is that I know we're all about streaming and 0:37:43.239 --> 0:37:45.640 all this stuff, but you know, if you if you 0:37:45.719 --> 0:37:49.440 rent a movie online like a you know, a new release, 0:37:49.920 --> 0:37:53.719 it's like at least six bucks, And theoretically the red 0:37:53.760 --> 0:37:56.279 box would be like a dollar fifty if you could 0:37:56.280 --> 0:37:58.799 return it like the next day, so it was still 0:37:58.880 --> 0:38:01.720 cheaper than like paying for a movie online. But now 0:38:02.200 --> 0:38:04.160 I again I've said this before on the show, I 0:38:04.239 --> 0:38:07.399 refuse to pay for a movie online, so I will 0:38:07.400 --> 0:38:10.040 only watch what's on my streaming services. So last night 0:38:10.080 --> 0:38:13.480 again took us like an hour to find something to watch. 0:38:13.560 --> 0:38:17.560 Because I'm not kidding Netflix, I love you, but like 0:38:18.480 --> 0:38:21.399 where are the good movies? Where is the stuff you 0:38:21.440 --> 0:38:23.880 actually want to watch? I don't know, maybe you know 0:38:23.920 --> 0:38:26.319 where it is. I can't find it. And it's all 0:38:26.400 --> 0:38:31.440 the problem with Netflix is that everything is like it's 0:38:31.520 --> 0:38:34.840 all like no name, Like okay, the actors might have 0:38:34.880 --> 0:38:36.479 a name, but they're just making money. 0:38:36.520 --> 0:38:37.720 That's why they're in these things. 0:38:38.000 --> 0:38:38.440 But like the. 0:38:38.400 --> 0:38:41.160 Actual movies, you're just like, oh, I didn't know that 0:38:41.200 --> 0:38:44.000 this person had a new movie because nobody did, because 0:38:44.040 --> 0:38:46.279 it's terrible. They just did it for the paycheck. And 0:38:46.320 --> 0:38:48.480 so next thing you know, you're watching this movie that 0:38:48.520 --> 0:38:51.520 you would never ever watch in your life unless it 0:38:51.600 --> 0:38:54.279 was free because you're subscribed to the service and you 0:38:54.360 --> 0:38:56.760 feel bad. No, I want to watch all Every single 0:38:56.760 --> 0:38:58.120 movie I want to watch is one that you have 0:38:58.200 --> 0:38:59.840 to pay for. Like I'm like, Oh, I want to 0:38:59.840 --> 0:39:01.480 watch Civil War, Nope, we got to pay five to 0:39:01.560 --> 0:39:03.359 ninety nine four. Oh I want to watch this, Nope, 0:39:03.360 --> 0:39:05.319 we got to pay six bucks for that. So there's 0:39:05.320 --> 0:39:07.120 a million movies I want to watch. They're just never 0:39:07.200 --> 0:39:13.399 on my streaming services. Anyway, I digress another another technology 0:39:13.640 --> 0:39:17.759 I guess was I guess technology is displacing this other thing. 0:39:17.840 --> 0:39:20.439 But this week Target said no more checks, no more 0:39:20.480 --> 0:39:26.439 payper checks. Target stopped accepting paper checks on July fifteenth. Oh, 0:39:26.520 --> 0:39:28.319 come on, boom, what was the last time you wrote 0:39:28.320 --> 0:39:34.239 a check? Citing extremely low volumes. Forty percent of Americans 0:39:34.239 --> 0:39:36.080 have used to check in the past thirty days in 0:39:36.120 --> 0:39:38.480 twenty twenty three. I think that's high, down from fifty 0:39:38.520 --> 0:39:43.640 percent in twenty twenty. Checks are used mostly for specific 0:39:43.800 --> 0:39:48.640 scenarios like rent payments, tax payments, and payments to contractors 0:39:48.719 --> 0:39:53.160 or professional services. Older consumers sixty nine plus prefer checks 0:39:53.239 --> 0:39:55.799 more than younger generations for bill payments. I get that 0:39:56.200 --> 0:39:58.880 my parents still like to write checks. Bobo, you want to. 0:39:58.920 --> 0:40:01.080 Chime in January. The last time I wrote a check 0:40:01.120 --> 0:40:02.160 was January, So there you go. 0:40:02.200 --> 0:40:05.400 See it's been six months now that you mentioned it. Yeah, 0:40:05.480 --> 0:40:09.239 I actively try not to write a check. I will 0:40:09.280 --> 0:40:11.560 literally go out of my way to not write a check. 0:40:11.600 --> 0:40:13.800 If I have to go to the ATM and grab money, 0:40:13.840 --> 0:40:15.279 I will do it to not write a check. 0:40:15.320 --> 0:40:16.120 I'm zelling more. 0:40:16.360 --> 0:40:18.919 Yes, Zelle is kind of like the new check. But see, 0:40:19.000 --> 0:40:21.520 Zell is like the most dangerous to me because the money, 0:40:21.920 --> 0:40:26.080 it's like it's gone and in their account instantly and 0:40:26.120 --> 0:40:27.120 there's no getting it back. 0:40:27.200 --> 0:40:29.360 But I like that at the same time because I 0:40:29.360 --> 0:40:31.239 don't have to budget because the moment is gone. 0:40:31.320 --> 0:40:34.759 Yeah, and it's already there. I agree with that. I 0:40:34.840 --> 0:40:36.480 like that. I use Venmo a lot. 0:40:36.760 --> 0:40:39.560 I was actually against if I was doing this show 0:40:39.680 --> 0:40:42.120 three years ago. If you would have heard me on 0:40:42.120 --> 0:40:44.439 my podcast before the show, I was a Venmo hater. 0:40:45.160 --> 0:40:48.600 I told people actively do not use Venmo because I'll 0:40:48.600 --> 0:40:51.080 tell you what I think is shady about Venmo. Okay, 0:40:51.600 --> 0:40:54.160 when you have a balance on Venmo, of like, let's 0:40:54.160 --> 0:40:56.359 say you have a balance of eighty dollars and you 0:40:56.360 --> 0:40:57.320 pay a bill for ninety. 0:40:57.400 --> 0:40:58.160 I know where you're going. 0:40:58.680 --> 0:41:01.759 Don't you think that the charge on your car would 0:41:01.760 --> 0:41:03.960 be ten dollars because they're like, oh, well, let's use 0:41:04.000 --> 0:41:05.879 the eighty dollars you have, plus we'll take the ten 0:41:05.920 --> 0:41:08.640 dollars from your card. No, no, they take the full 0:41:08.920 --> 0:41:11.239 ninety and leave that eighty in your account. Why do 0:41:11.280 --> 0:41:14.680 they do that? Why do you think profit for them? 0:41:14.760 --> 0:41:17.920 They're making interest on the money that's floating in these 0:41:17.960 --> 0:41:21.239 accounts month after months. So yes, if you let's say 0:41:21.280 --> 0:41:23.520 you get a haircut and it's forty bucks and you 0:41:23.600 --> 0:41:26.120 pay Venmo, they'll take it out of that eighty because 0:41:26.160 --> 0:41:28.440 the balance covers it. But my point is, I think 0:41:28.480 --> 0:41:31.160 that's a it's kind of like a it's a decision 0:41:31.200 --> 0:41:32.360 that benefits them, not me. 0:41:32.560 --> 0:41:34.440 For me Venmo. The issue was. 0:41:36.040 --> 0:41:37.960 When you had the money in your account and you 0:41:38.000 --> 0:41:40.160 wanted to take it to your main account, they charged 0:41:40.160 --> 0:41:42.239 you for it, and if they if you didn't want 0:41:42.280 --> 0:41:44.440 it to be charged, it took them longer, Yes, and 0:41:44.480 --> 0:41:47.480 it was harder to do but to just transfer an 0:41:47.480 --> 0:41:48.960 instantly as long as the card is on there, Oh, 0:41:49.000 --> 0:41:49.760 we do it right away. 0:41:49.840 --> 0:41:52.480 Oh yeah, but if not, like, it's okay, we'll give 0:41:52.520 --> 0:41:52.719 it to you. 0:41:52.719 --> 0:41:53.600 In my four or five days. 0:41:53.680 --> 0:41:56.000 Yeah, and we won't charge you, but you have. 0:41:55.960 --> 0:41:58.080 To wait that time. And people, of course aren't you know, 0:41:58.200 --> 0:42:01.640 we're in America. We're impatient, you know, drive through restaurant. 0:42:01.640 --> 0:42:03.160 I mean, come on, you get your food in like 0:42:03.200 --> 0:42:05.840 ten seconds. So I understand. But they do have to 0:42:05.840 --> 0:42:10.440 make money, so I understand that. But you know, and 0:42:10.520 --> 0:42:12.560 also some people don't like cause if you like, I 0:42:12.600 --> 0:42:14.359 know some people that just pay on their credit card 0:42:14.360 --> 0:42:16.920 with Venmo, which they charge you like three percent. 0:42:16.960 --> 0:42:19.320 So don't do that. That's very expensive. 0:42:20.120 --> 0:42:23.680 Several major retailers, including Walmart, CVS, Cohle's Home Depot, and 0:42:23.760 --> 0:42:29.440 TJ Max apparently still accept personal checks. I like, I said, 0:42:29.520 --> 0:42:31.440 I have one, like a couple of checks. 0:42:31.480 --> 0:42:31.640 Now. 0:42:31.680 --> 0:42:37.120 This this was a little got a lot of response 0:42:37.160 --> 0:42:39.640 on my Facebook page, Facebook dot com slash rich on tech. 0:42:39.680 --> 0:42:41.440 I asked people, do you still write a check? And 0:42:41.520 --> 0:42:43.360 of course I didn't know. You know, you know, you 0:42:43.400 --> 0:42:45.440 post something on Facebook, you never know if people care. 0:42:45.560 --> 0:42:49.000 Not this, oh, people cared hundreds of comments and like 0:42:49.080 --> 0:42:52.800 a second and so I'll read a couple. Carolyn says, 0:42:53.239 --> 0:42:56.440 I think that this electronic age has overlooked a huge population, 0:42:56.840 --> 0:42:59.440 our seniors, they have troubles with site and memory issues, 0:42:59.520 --> 0:43:00.520 slight or advanced. 0:43:00.960 --> 0:43:01.880 Leave them out. 0:43:02.360 --> 0:43:05.480 I think she's referring to the fact that we assume 0:43:05.520 --> 0:43:08.080 that everyone cannot write a check, but a lot of 0:43:08.120 --> 0:43:13.400 people still do that. Dana asks, your young adult children 0:43:13.719 --> 0:43:15.919 have checks. My sons are twenty four and twenty five, 0:43:15.960 --> 0:43:18.319 and I know neither has a checkbook, nor would they 0:43:18.320 --> 0:43:21.239 know how to write one if required. Yeah, in fact, 0:43:21.360 --> 0:43:24.879 they actually came out with a card because the main 0:43:24.960 --> 0:43:26.759 thing when I was, you know, a renter, is that 0:43:26.840 --> 0:43:28.880 you had to pay your rent by check. There was 0:43:28.920 --> 0:43:31.279 no real way to pay rent any other way, and 0:43:31.320 --> 0:43:34.520 so I think that's still a very popular way that 0:43:34.600 --> 0:43:37.279 people use a check is to pay like rent. But 0:43:37.440 --> 0:43:39.840 pretty much everything else you can do now ach like 0:43:39.880 --> 0:43:43.280 through your bank account, which, by the way, be very 0:43:43.520 --> 0:43:46.680 very selective on who you give access to your bank 0:43:46.680 --> 0:43:47.279 account too. 0:43:47.440 --> 0:43:48.480 With all these bills. 0:43:48.520 --> 0:43:50.920 You know, the reason why these companies want you to 0:43:50.920 --> 0:43:53.759 switch to your bank account is because they get their 0:43:53.760 --> 0:43:57.480 money very easily, right, there's no like buffer between you 0:43:57.560 --> 0:43:59.799 and them. It's like they just say, oh, your bill 0:43:59.880 --> 0:44:01.719 is eighty dollars and by the way, we just took 0:44:01.719 --> 0:44:02.760 it out of your checking account. 0:44:02.800 --> 0:44:03.279 Thank you for that. 0:44:03.400 --> 0:44:05.880 Oh, I even do anything because I give you access 0:44:05.880 --> 0:44:08.680 to my account. Greg says, I still use them to 0:44:08.680 --> 0:44:10.480 pay people who do work on the house. If you 0:44:10.560 --> 0:44:12.719 use a card, they often add a percentage to the bill, 0:44:12.760 --> 0:44:16.560 which you can get pricey on home improvements. Oh, Greg, okay, 0:44:17.080 --> 0:44:21.000 you set me off. This is my biggest pet peeve 0:44:21.200 --> 0:44:24.600 in the world. When I say, oh, I'd like to 0:44:24.680 --> 0:44:28.040 use my card and they say, oh, look's an extra 0:44:28.080 --> 0:44:31.160 three percent or four percent or whatever. And this happened 0:44:31.200 --> 0:44:34.120 to me the other day, and I said, why, why 0:44:34.160 --> 0:44:37.480 are you charging me four percent? Three percent? Oh, that's 0:44:37.760 --> 0:44:40.040 that's how much they charge us. We're only charging well, 0:44:40.080 --> 0:44:43.759 excuse me, you're running the business. That's part of your 0:44:43.920 --> 0:44:46.440 costs of running a business. When I wrote my book 0:44:47.320 --> 0:44:49.240 one hundred and one hand Tech Tips for the iPhone, 0:44:49.280 --> 0:44:51.879 you know how much Amazon took from every single book 0:44:51.920 --> 0:44:54.640 I sold about forty percent. 0:44:55.520 --> 0:44:57.680 Books sold for every book from almost. 0:44:57.440 --> 0:44:59.439 Every well, I mean it was about when you add 0:44:59.480 --> 0:45:02.040 everything up, it was the processing fees that all the 0:45:02.080 --> 0:45:05.719 stuff you basically get about. You know, you basically just 0:45:05.760 --> 0:45:07.680 write forty percent off of the price of that book. 0:45:07.840 --> 0:45:09.919 So you sell a book for ten bucks, you're only 0:45:09.960 --> 0:45:11.319 making six dollars on it. 0:45:11.480 --> 0:45:13.040 Yeah, at the most, I mean. 0:45:13.080 --> 0:45:14.799 And by the way, that's just like you know, so 0:45:14.880 --> 0:45:17.520 I also sold some of them, like like a signed 0:45:17.560 --> 0:45:19.920 copy through like another service and like they would take 0:45:19.920 --> 0:45:23.520 a percentage. But my point is to me, I was 0:45:23.560 --> 0:45:26.920 happy because I was making money. And the same thing 0:45:26.960 --> 0:45:29.640 with your business. If you're like, I'm sorry. If you 0:45:29.719 --> 0:45:32.840 run a small business and you and you are accepting 0:45:32.880 --> 0:45:35.239 credit cards, you got to pay those fees, Like that's 0:45:35.360 --> 0:45:36.360 part of doing business. 0:45:36.440 --> 0:45:37.000 I get it. 0:45:37.120 --> 0:45:40.160 Nobody wants to pay fees, but then don't accept credit cards. 0:45:40.200 --> 0:45:42.439 You go to these places and you're like, oh, here's 0:45:42.480 --> 0:45:44.440 my card, and they look at you like you got 0:45:44.480 --> 0:45:47.440 anything else. You're like, why do you accept it? Why 0:45:47.440 --> 0:45:49.920 do you accept a card if you don't want to 0:45:49.960 --> 0:45:53.000 accept the fees. That is my biggest pet peeve because 0:45:53.239 --> 0:45:55.200 I and I, you know, sometimes people want to pay 0:45:55.200 --> 0:45:57.760 with their credit card because it gives a little buffer 0:45:58.160 --> 0:46:00.960 between you and them, right, you know, maybe they're doing 0:46:00.960 --> 0:46:03.080 it for their budget reasons, maybe they're doing it for 0:46:03.560 --> 0:46:05.200 they want you know, they don't trust you and they 0:46:05.239 --> 0:46:06.600 just want to make sure if they want to return 0:46:06.640 --> 0:46:07.720 something or whatever. 0:46:07.800 --> 0:46:08.960 You know, they can do it easily. 0:46:09.280 --> 0:46:13.279 But my my reality is, just please, if you're going 0:46:13.320 --> 0:46:17.120 to accept the form of payment, why are you actively 0:46:17.200 --> 0:46:19.680 trying to make people not use that form of payment 0:46:20.200 --> 0:46:21.640 and the Venmo stuff and all like. 0:46:21.880 --> 0:46:22.600 So I went. 0:46:22.840 --> 0:46:25.759 Actually where I get my haircut, and I love them, 0:46:25.800 --> 0:46:28.520 so no, no, you know, I'm not being mean to them. 0:46:28.520 --> 0:46:30.640 But they switched from like used to be able to 0:46:30.680 --> 0:46:33.600 pay them with ZEL to now they put an ATM 0:46:33.640 --> 0:46:35.400 in there and they said, no more Zel, So you 0:46:35.400 --> 0:46:36.960 have to go to this ATM and it now costs 0:46:37.000 --> 0:46:39.360 you three point fifty to use the ATM if you 0:46:39.360 --> 0:46:42.520 don't have cash. And so my point is it's like 0:46:43.080 --> 0:46:45.840 we're driving into the future in so many ways, but 0:46:45.920 --> 0:46:49.000 yet so many small businesses are keeping themselves in the past. 0:46:49.440 --> 0:46:51.480 And I say, just I hate to say this, but 0:46:51.560 --> 0:46:53.320 just raise your prices by a couple bucks if you 0:46:53.400 --> 0:46:55.480 need to, if it's if that's what it costs. And 0:46:55.520 --> 0:46:57.719 I know, okay, you know what, I'm not going to 0:46:57.800 --> 0:47:01.560 win in this argument no matter what. Anyway, if you 0:47:01.600 --> 0:47:04.440 want to chime in on the paper checks thing, Facebook 0:47:04.480 --> 0:47:06.480 dot com, slash rich on tech, can we go to break? 0:47:07.120 --> 0:47:08.160 I said enough. 0:47:09.320 --> 0:47:11.959 Eighty eight rich one O one eight eight eight seven 0:47:12.120 --> 0:47:14.160 four to two four one zero one. You know, there's 0:47:14.200 --> 0:47:18.200 not a lot that sets me off, but when it does, Yeah, 0:47:18.280 --> 0:47:23.400 I go there. You're listening to rich on Tech. Welcome 0:47:23.400 --> 0:47:26.080 back to rich on Tech. Rich Demiro here hanging out 0:47:26.080 --> 0:47:29.719 with you, talking technology at eight eight eight rich one 0:47:29.760 --> 0:47:34.000 oh one eight eight eight seven four to two four 0:47:34.239 --> 0:47:37.160 one zero one. The website for the show rich on 0:47:37.320 --> 0:47:41.000 tech dot tv. If you want to link to anything 0:47:41.080 --> 0:47:44.800 I mentioned, just go to rich on tech dot tv 0:47:45.080 --> 0:47:47.760 and hit the light bulb at the top of the page. 0:47:47.760 --> 0:47:51.000 You can get show notes in real time. This is 0:47:51.040 --> 0:47:55.080 show number eighty one. If you can believe it, you're 0:47:55.120 --> 0:47:57.399 and a half of this by the way. Uh and 0:47:57.480 --> 0:48:00.719 if you want to contact the show, just hey, contact 0:48:00.920 --> 0:48:03.280 up at the top and you can send a message 0:48:03.400 --> 0:48:09.240 right to me. Let's go to Leslie in La Laguna Beach. Leslie, 0:48:09.239 --> 0:48:14.000 you're on with Rich Hello, Leslie? 0:48:14.040 --> 0:48:14.520 Are you there? 0:48:15.040 --> 0:48:17.480 I tapped the right one? No, maybe I didn't. 0:48:18.440 --> 0:48:21.680 Uh yeah, I think I did, Leslie. Are you there? Nope? Okay, 0:48:22.320 --> 0:48:23.680 oh oh there you are. 0:48:24.560 --> 0:48:24.640 Hi. 0:48:24.760 --> 0:48:28.840 Hi, Hi, Rich Hello, Hi. I'm having t of logging 0:48:28.880 --> 0:48:33.640 onto my banking Bank of America on my phone. I 0:48:33.680 --> 0:48:35.560 can do it on my iPad, I can do it 0:48:35.600 --> 0:48:41.200 on my computer. I can. I have installed an uninstalled 0:48:41.239 --> 0:48:44.120 the app on my phone. I've gone into the website. 0:48:44.280 --> 0:48:48.239 I checked my password managers to see if I have 0:48:48.360 --> 0:48:52.480 anything old in there. But and I know for sure 0:48:52.520 --> 0:48:54.600 what my you know, use their name, the password is. 0:48:54.640 --> 0:48:58.640 But it's just not working. It's showing they can't find 0:48:58.640 --> 0:48:59.200 my account. 0:49:00.560 --> 0:49:04.359 Okay, so every time, okay, that's interesting. So you're you're 0:49:04.360 --> 0:49:05.880 on an iPhone or Android. 0:49:07.000 --> 0:49:07.440 iPhone. 0:49:07.480 --> 0:49:10.200 Okay, so iPhone you've got you've got your user name, 0:49:10.239 --> 0:49:13.400 you've got your password, and every time you try to 0:49:13.440 --> 0:49:16.800 log in, Now, is it auto filling from the password 0:49:16.800 --> 0:49:17.840 manager when this happens. 0:49:18.000 --> 0:49:22.480 No, I don't save my banking passwords on even a 0:49:22.480 --> 0:49:25.280 password manager. So I'm very careful that I know exactly 0:49:25.280 --> 0:49:28.480 what it is. I get this. The information you entered 0:49:28.600 --> 0:49:30.960 doesn't match our records. You have a few more times 0:49:31.400 --> 0:49:32.240 charge remaining. 0:49:33.920 --> 0:49:36.399 And this is just a Bank of America app. 0:49:37.080 --> 0:49:40.200 Just the Bank America app. And in the past I 0:49:40.320 --> 0:49:42.359 had no problem with it. In fact, I would use 0:49:42.400 --> 0:49:45.720 the phone most of the time, you know, gone, just fine. 0:49:45.760 --> 0:49:48.640 I would use the face thing too. That would look 0:49:50.040 --> 0:49:52.520 and then one day I decided to use my computer 0:49:52.560 --> 0:49:54.120 because I was going to do more stuff and I 0:49:54.239 --> 0:49:57.359 couldn't log on there. So I went ahead and changed 0:49:57.400 --> 0:49:59.719 my password, thinking, okay, I'll just go along with the thing. 0:50:00.120 --> 0:50:02.160 Dre's the password. And now I've been on my computer, 0:50:02.200 --> 0:50:03.520 but I can't get it on my phone. 0:50:04.960 --> 0:50:08.000 Okay, So what I think, okay, what I think is happening. 0:50:08.080 --> 0:50:13.280 I think there is like an extra character something that 0:50:13.280 --> 0:50:16.439 that's somehow being entered on the phone that's not being 0:50:16.560 --> 0:50:19.320 entered on the desktops. You're able to log into your account, 0:50:19.400 --> 0:50:21.799 just not on your phone, just. 0:50:21.719 --> 0:50:23.880 Not on my phone. 0:50:23.960 --> 0:50:24.200 Okay. 0:50:24.280 --> 0:50:26.839 Yeah, So if you go to Bankfoamerica dot com, you 0:50:26.880 --> 0:50:29.080 type in your user name and password, you get in 0:50:29.160 --> 0:50:31.720 no problem. 0:50:31.840 --> 0:50:36.120 If I do that on my computer I do put 0:50:36.160 --> 0:50:38.080 on my phone, I can't get in through my app 0:50:38.280 --> 0:50:41.400 or my or the website. 0:50:41.440 --> 0:50:43.879 Are you running any sort of AD blocker on your 0:50:43.920 --> 0:50:45.440 phone or a VPN? 0:50:45.680 --> 0:50:47.839 Only thing I can think of? I mean, I I'm 0:50:47.880 --> 0:50:50.279 not playing no of I mean, what can how can 0:50:50.320 --> 0:50:50.759 I check that? 0:50:51.520 --> 0:50:51.640 Uh? 0:50:51.880 --> 0:50:54.719 Well, I mean, so what type of network do you 0:50:54.800 --> 0:50:56.760 have at home? Like for your WiFi, but your computer's 0:50:56.760 --> 0:51:00.960 on the same network at home? Yeah, okay, have you tried, okay, 0:51:01.000 --> 0:51:06.000 So I would also try maybe toggling your Wi Fi 0:51:06.120 --> 0:51:09.239 off and then logging in on cellular and seeing if 0:51:09.239 --> 0:51:11.320 that if it gets the same error. But what I 0:51:11.360 --> 0:51:14.120 would do is, you know, it sounds like there's like 0:51:14.160 --> 0:51:16.720 I would say, if you're copying and pasting this password. 0:51:16.400 --> 0:51:21.239 Is that what you're doing? I know you're typing it? Okay? Yeah, 0:51:22.120 --> 0:51:22.520 I mean this. 0:51:22.760 --> 0:51:24.719 It's it's interesting because these kind of these kind of 0:51:24.719 --> 0:51:27.400 things happen, and I've seen them happen even with myself 0:51:27.480 --> 0:51:30.319 on my phone. But typically there's something running on my 0:51:30.520 --> 0:51:32.239 phone that is interfering. 0:51:32.360 --> 0:51:35.480 But I'm thinking and I can't figure out what it 0:51:35.560 --> 0:51:38.280 is that's reading. It's got to be some blocker. 0:51:37.960 --> 0:51:42.960 Saying are you okay? So can you go into on 0:51:43.160 --> 0:51:45.440 Safari on your phone? Can you log into Bank of 0:51:45.480 --> 0:51:48.160 America through there? Like if you just go to the website. 0:51:48.320 --> 0:51:48.920 I've tried that. 0:51:49.280 --> 0:51:52.440 I tried it, okay, and it won't let you do 0:51:52.480 --> 0:51:53.680 it anywhere on your phone. 0:51:54.200 --> 0:51:56.719 No, okay, sounds like you've got some sort of ad 0:51:56.719 --> 0:52:00.560 blocker or VPN running on your phone. So v wise, 0:52:00.600 --> 0:52:01.879 have you installed a VPN there? 0:52:02.960 --> 0:52:08.960 No, I'm I'm not that savvy okay. 0:52:08.120 --> 0:52:11.040 And no ad blocker either, not that. 0:52:11.080 --> 0:52:14.880 I know of, no, but you know, strangers interesting, I 0:52:14.880 --> 0:52:15.759 don't know what I'm doing. 0:52:16.280 --> 0:52:19.359 And then the other question is this just does this 0:52:19.440 --> 0:52:22.360 happen everywhere or just on Wi Fi or just on cellular, 0:52:22.480 --> 0:52:23.759 because that could be it is. 0:52:23.680 --> 0:52:25.680 Everywhere, because when you said that, that's kind of interesting 0:52:25.680 --> 0:52:27.520 because I do use Wi Fi calling it home just 0:52:27.520 --> 0:52:31.360 because of where we are, but everywhere it's the same. 0:52:31.440 --> 0:52:33.479 So even when I'm just on cellular too. 0:52:34.000 --> 0:52:36.919 And have you asked Bank of America? Have you asked 0:52:36.960 --> 0:52:39.040 like their tech support department and what have they said? 0:52:40.040 --> 0:52:40.600 Yeah? 0:52:40.680 --> 0:52:41.399 And what do they say? 0:52:41.520 --> 0:52:46.200 Yeah, I've asked them and they don't know. I've even 0:52:46.239 --> 0:52:48.440 gone to the right store to see if they can 0:52:48.520 --> 0:52:50.880 troubleshoot something they can't. 0:52:51.000 --> 0:52:52.759 Well, I think you stumped me. 0:52:53.320 --> 0:52:55.279 I think we're gonna we're gonna leave this one to 0:52:55.760 --> 0:52:57.799 the wisdom of the crowds and maybe I'll get some 0:52:57.880 --> 0:53:00.359 info on this from an email or something like that. 0:53:00.920 --> 0:53:03.600 Eighty eight rich one O one eight eight eight seven 0:53:03.719 --> 0:53:05.719 four to two four one zero one. Coming up, We're 0:53:05.719 --> 0:53:10.440 gonna talk iOS eighteen public Beta. Welcome back to rich 0:53:10.520 --> 0:53:15.399 On Tech. Rich Demiro here, hanging out talking technology. We'll 0:53:15.400 --> 0:53:17.600 get back to those phone lines in just a bit. 0:53:17.719 --> 0:53:20.480 Eighty eight Rich one O one eight eight eight seven 0:53:20.600 --> 0:53:22.680 four to two four one zero one. Still got a 0:53:22.719 --> 0:53:25.160 lot of news to get through as well. Want to 0:53:25.160 --> 0:53:28.600 Welcome to the show. Zach Hall, editor at large at 0:53:28.680 --> 0:53:31.200 nine to five MAC. He is here to join us 0:53:31.560 --> 0:53:35.640 to talk about iOS eighteen Public Beta. This was released 0:53:35.680 --> 0:53:38.560 this week by Apple. You can install it on your iPhone, 0:53:38.600 --> 0:53:40.920 but before you do, we should talk about it. 0:53:41.040 --> 0:53:43.759 Zach. Welcome to the show. Hey Rich, thanks for having me. 0:53:44.160 --> 0:53:47.800 So iOS eighteen public Beta, what does that mean exactly? 0:53:49.040 --> 0:53:49.120 So? 0:53:49.600 --> 0:53:51.920 iOS eighteen is the next big software update for the 0:53:51.960 --> 0:53:55.440 iPhone without buying a new iPhone. It's it's when you know, 0:53:55.920 --> 0:53:58.480 usually it comes up in the fall, in September, and 0:53:58.840 --> 0:54:01.080 you download the new update and maybe things look a 0:54:01.120 --> 0:54:03.280 little bit different, but your phone can do some new things. 0:54:03.640 --> 0:54:07.440 And this is iOS eighteen public Beta. So the beta 0:54:07.520 --> 0:54:10.680 version was announced a few weeks ago, back in the 0:54:10.680 --> 0:54:14.480 beginning of June for developers only, and as of the 0:54:14.560 --> 0:54:18.399 beginning of this past week, you can download the public 0:54:18.480 --> 0:54:21.040 beta without being a developer. And this is more for 0:54:21.360 --> 0:54:23.680 early adopters, people who want to test out some of 0:54:23.719 --> 0:54:26.359 the new features before they get pushed to out all 0:54:26.400 --> 0:54:29.480 the new phones in September. So this is really just 0:54:29.520 --> 0:54:31.239 a preview of some of the new things coming to 0:54:31.280 --> 0:54:33.000 the iPhone later this fall. 0:54:33.080 --> 0:54:34.120 But for free. 0:54:34.280 --> 0:54:37.040 You can install on your iPhone now if you're willing 0:54:37.080 --> 0:54:40.640 to maybe deal with some bugs and try things out 0:54:40.640 --> 0:54:43.680 early before they're really polished and ready for everybody to use. 0:54:44.080 --> 0:54:44.319 Yeah. 0:54:44.320 --> 0:54:47.560 So Apple has made it much easier in recent years 0:54:47.600 --> 0:54:50.200 for the average person to install this the beta. It's 0:54:50.320 --> 0:54:54.920 very very simple. So what is the caution here? Like 0:54:54.960 --> 0:54:57.640 that you can't just go back if there's a problem, right. 0:54:58.640 --> 0:55:01.120 Right, there's ways like you can back up your old 0:55:01.200 --> 0:55:06.040 data and you can kind of you know, use a 0:55:06.080 --> 0:55:08.239 computer and do a bunch of heavy lifting. Maybe you 0:55:08.280 --> 0:55:10.200 maybe you support to get back to the old version 0:55:10.200 --> 0:55:11.920 of things go pretty bad for you, But there is 0:55:11.960 --> 0:55:14.799 a risk of data loss. The big thing is is, 0:55:15.200 --> 0:55:16.879 you know, you don't want to put this on your 0:55:16.880 --> 0:55:19.600 main device if you're worried about losing information or you're 0:55:19.600 --> 0:55:21.799 worried about maybe some of your app's not working. 0:55:21.520 --> 0:55:22.120 The right way. 0:55:22.360 --> 0:55:24.120 Because it is a beta, you're not going to be 0:55:24.200 --> 0:55:26.279 able to say, you know, to your favorite app that 0:55:26.320 --> 0:55:28.960 you rely on to the developer, Hey, this isn't working. 0:55:29.120 --> 0:55:29.600 What's wrong. 0:55:29.640 --> 0:55:31.480 They're going to say, it's a beta version of the 0:55:31.520 --> 0:55:34.279 software of the of the iPhone software, so we can't 0:55:34.320 --> 0:55:37.319 do anything about it yet. So it really is just 0:55:37.360 --> 0:55:39.720 to try out some new features on the phone from Apple, 0:55:40.200 --> 0:55:42.960 and you know, at the risk of maybe not getting 0:55:42.960 --> 0:55:45.719 to have the same level of stability and everything that. 0:55:45.680 --> 0:55:46.839 You get from just using your phone. 0:55:46.880 --> 0:55:49.400 Order narrowly, right, like, basically, if you put this on 0:55:49.440 --> 0:55:52.120 your device and you have a problem with your work email, 0:55:52.200 --> 0:55:54.720 your IT departments can be like, ah, you're running a beta. 0:55:54.760 --> 0:55:57.600 We can't help with that, or pretty much anything that 0:55:57.760 --> 0:55:59.600 goes wrong, it's like, well, you're running a beta. That's 0:55:59.680 --> 0:56:01.560 kind of like the part that's part of it is 0:56:01.560 --> 0:56:04.759 that there's no guarantees with this software because Apple's still 0:56:04.760 --> 0:56:06.680 working on it to finalize it. 0:56:07.360 --> 0:56:09.480 That's the big disclaimer, right, even if it you know 0:56:09.520 --> 0:56:12.200 it is an issue with your IT work email, the 0:56:12.880 --> 0:56:14.800 you know, the disclaimer there is it is a beta, 0:56:14.920 --> 0:56:17.640 so they're not even gonna try to resolve it. And 0:56:17.680 --> 0:56:20.200 part of that is because it's a beta, it's it's 0:56:20.280 --> 0:56:23.960 not finished yet, and Apple pushes out new versions about 0:56:24.000 --> 0:56:27.680 every other week. The developer version of IOSA Team Beta 0:56:27.800 --> 0:56:30.960 usually has been out for they pushed it out to 0:56:31.000 --> 0:56:34.399 developers first developers to try it out, and then the 0:56:34.440 --> 0:56:37.080 public beta tends to be what's been out in the 0:56:37.120 --> 0:56:39.440 wild for developers for about a week, and then the 0:56:39.440 --> 0:56:43.120 public beta that's kind of a less risky version of 0:56:43.600 --> 0:56:47.080 you know, the previous software, but it's still unfinished and 0:56:47.160 --> 0:56:49.200 you're going to see updates to it every other week 0:56:49.320 --> 0:56:52.399 or so when you get closer to September, maybe every 0:56:52.400 --> 0:56:55.280 week we'll see a new update to it. So things change, 0:56:55.280 --> 0:56:57.000 and even if you have a good version this week 0:56:57.000 --> 0:56:59.680 where you're running IOSA Team Beata and you say everything's fine, 0:57:00.080 --> 0:57:02.000 things could break in the next couple of weeks. You know, 0:57:02.040 --> 0:57:04.759 if they've changed something they try to, you know, optimize 0:57:04.760 --> 0:57:05.799 one feature here or there. 0:57:05.880 --> 0:57:07.279 It can affect how your apps work. 0:57:07.360 --> 0:57:09.400 So it really is sort of you know, if you're 0:57:09.440 --> 0:57:12.359 an early adopter and you're trying to just you want 0:57:12.360 --> 0:57:14.360 to test this stuff out before it's available. 0:57:14.760 --> 0:57:16.040 The developer beta. 0:57:15.800 --> 0:57:17.880 Is for app makers to make sure that their apps 0:57:17.880 --> 0:57:21.200 are compatible. But what's happened over the past several years 0:57:21.240 --> 0:57:24.240 is because Apple is starting off new features, people want 0:57:24.240 --> 0:57:25.880 to people like me, you know, people like you. I'm 0:57:25.920 --> 0:57:29.000 sure I want to try these out early and get 0:57:29.000 --> 0:57:31.560 their hands on them. So it's also a way for 0:57:31.760 --> 0:57:34.440 the public, you know, without being an app maker, to 0:57:34.600 --> 0:57:36.480 try it out early at the risk of you're not 0:57:36.520 --> 0:57:38.200 going to have the same level of support you know, 0:57:38.280 --> 0:57:39.720 from your IT or even from. 0:57:39.560 --> 0:57:40.479 Apple for that matter. 0:57:40.640 --> 0:57:42.520 So before we get into some of these features, because 0:57:42.520 --> 0:57:44.960 I've been playing with this this this week, and I'm 0:57:45.000 --> 0:57:48.480 sure you've been probably since the developer beta, you know, 0:57:48.640 --> 0:57:50.440 just to be clear, let's say you install this on 0:57:50.480 --> 0:57:53.640 your phone, you need a backup of your iPhone and 0:57:53.840 --> 0:57:55.440 if you want to go back, like let's say you 0:57:55.480 --> 0:57:57.080 try this out for a day or two and it's like, 0:57:57.120 --> 0:57:59.880 oh my gosh, my battery is bad, my apps don't work, 0:57:59.880 --> 0:58:02.200 I can't log in on my banking app. The only 0:58:02.240 --> 0:58:04.200 way to go back is to erase your phone as 0:58:04.240 --> 0:58:07.160 far as I know, and then reinstall the backup from 0:58:07.200 --> 0:58:09.800 that erase on that erase iPhone. 0:58:09.800 --> 0:58:10.720 Does that sound about right? 0:58:11.280 --> 0:58:14.040 That's that's about right, and a lot of I'd say 0:58:14.080 --> 0:58:16.160 that the biggest risk there is that if you do 0:58:16.200 --> 0:58:18.800 a backup on a Monday and you decide on Friday, 0:58:19.160 --> 0:58:21.120 that the battery life is too big of a hit 0:58:21.200 --> 0:58:23.440 for you, or some apps aren't working the way that 0:58:23.600 --> 0:58:26.840 you want them to. Information from Monday to Friday. You know, 0:58:26.880 --> 0:58:29.120 between you doing that backup and you decide you want 0:58:29.160 --> 0:58:31.000 to go back, you might not have that last week 0:58:31.040 --> 0:58:33.560 of information. So it just depends on you know, what 0:58:33.640 --> 0:58:36.440 information is and how it's stored and everything. But that's 0:58:36.520 --> 0:58:38.760 the big thing though. You know, you can do it backup. 0:58:38.800 --> 0:58:40.920 You can, there's ways to get back to it. But 0:58:41.000 --> 0:58:42.920 it really is just say, I want to try this out, 0:58:42.960 --> 0:58:45.880 and I'm willing to have you know, worse battery life 0:58:45.920 --> 0:58:48.280 and slower performance at the cost of maybe trying out 0:58:48.320 --> 0:58:51.080 some cool new features you know, you know, a month earlier. 0:58:51.160 --> 0:58:53.240 So and with that said, the features are great, they 0:58:53.280 --> 0:58:55.000 are cool, they're a lot of fun. I put this 0:58:55.040 --> 0:58:56.920 on a secondary device that did not put it on 0:58:56.960 --> 0:59:01.160 my primary. But the number one thing is really customization. 0:59:01.720 --> 0:59:04.560 There's a lot more options for customization both on the 0:59:04.560 --> 0:59:07.080 home screen. You can place your icons anywhere you want. 0:59:07.760 --> 0:59:11.560 The control center is totally revamped, which I love because 0:59:11.960 --> 0:59:14.680 it's a lot more useful, so you can, you know, 0:59:14.720 --> 0:59:19.240 put a lot of different control center I guess shortcuts 0:59:19.280 --> 0:59:22.160 there more so than before because you can use third 0:59:22.200 --> 0:59:25.560 parties apps as well, and the lock screen you can 0:59:25.600 --> 0:59:28.600 customize those two little shortcuts as well. So what has 0:59:28.640 --> 0:59:31.680 been kind of like the notable features to U Zach. 0:59:32.520 --> 0:59:34.480 I mean, the home screens something you see every day, 0:59:34.560 --> 0:59:36.160 you know, you unlock your iPhone and you go to 0:59:36.200 --> 0:59:38.480 your apps. And a few years ago there was this 0:59:38.560 --> 0:59:42.560 big trend of kind of like insecure but really hard 0:59:42.560 --> 0:59:45.120 to do workarounds of making your home screen look the 0:59:45.120 --> 0:59:46.880 way you want it, to change all of your app 0:59:47.040 --> 0:59:49.760 icons to be one color, and that's baked into the 0:59:49.760 --> 0:59:52.720 phone now that I was eighteen in beta now and 0:59:52.840 --> 0:59:55.640 you know about this fall where you can just you know, 0:59:55.880 --> 0:59:58.480 long person your home screen, tap and edit and customize 0:59:58.480 --> 1:00:00.880 button and then take what color you want your icons 1:00:00.920 --> 1:00:03.360 to be and like what shade and you can change 1:00:03.360 --> 1:00:05.880 it on the fly. So Apple's taking a lot of 1:00:05.920 --> 1:00:08.880 what people have been doing with their devices anyway, and 1:00:08.920 --> 1:00:12.240 like finding really incredible workarounds that they've been doing and 1:00:12.320 --> 1:00:15.880 just making it part of the system itself, which is wonderful. 1:00:16.280 --> 1:00:18.000 And even things like if you're used to running your 1:00:18.000 --> 1:00:20.000 phone in dark mode or you like to go between 1:00:20.080 --> 1:00:23.640 light and dark mode, Apple's doing official icons for their 1:00:23.680 --> 1:00:26.000 apps for dark mode for the first time, and you 1:00:26.000 --> 1:00:28.120 can make those switch from light to dark like you 1:00:28.160 --> 1:00:30.280 do with the rest of the phone. Some really great 1:00:30.280 --> 1:00:33.680 stuff there. And you mentioned those lockscreen shortcuts. So from 1:00:33.680 --> 1:00:37.520 the iPhone ten and twenty seventeen, apples put the flashlight 1:00:37.960 --> 1:00:41.040 and the camera on the lock screen on the bottom 1:00:41.280 --> 1:00:44.320 right and left corners, and that's been what it is, 1:00:44.320 --> 1:00:48.120 those buttons for those two functions. And this past year 1:00:48.160 --> 1:00:50.680 with the iPhone fifteen Pro, they added a button, the 1:00:50.720 --> 1:00:53.600 Action button, that can be a launcher for the camera 1:00:53.680 --> 1:00:55.680 and you could even swipe in from the right side 1:00:55.880 --> 1:00:58.080 of the lock screen open the camera. So there's lots 1:00:58.120 --> 1:01:01.200 of ways to open your camera. Finally said, hey, if 1:01:01.200 --> 1:01:03.400 you want to make that button open your favorite app, 1:01:03.560 --> 1:01:05.520 you know, whatever you want it to be, you can 1:01:05.560 --> 1:01:07.840 do that instead or a third party camera app. So 1:01:08.280 --> 1:01:10.680 lots of ways to customize kind of what's already there. 1:01:10.840 --> 1:01:12.920 Just make it work the way you wanted to make 1:01:12.960 --> 1:01:15.040 it look the way you wanted to and just in 1:01:15.160 --> 1:01:17.080 using it from the beginning of June, like you kind 1:01:17.080 --> 1:01:19.720 of mentioned, I'm finding that I'm changing it, you know, 1:01:19.760 --> 1:01:23.000 every couple of weeks, learning especially with Control Center, which 1:01:23.080 --> 1:01:26.320 is super customizable. Now, like, what are the ways it's 1:01:26.320 --> 1:01:28.040 going to be different? How how does this work now 1:01:28.080 --> 1:01:30.120 that I've got control over it? You know, what are 1:01:30.120 --> 1:01:32.440 some ways that work better for my use cases? And 1:01:33.080 --> 1:01:34.280 that's kind of what I've been finding. 1:01:35.360 --> 1:01:38.440 The interesting note to me is that you know, a 1:01:38.440 --> 1:01:41.280 lot of the people that like Android, they like it 1:01:41.280 --> 1:01:44.600 because it's customizable. But Apple is slowly but surely made 1:01:45.200 --> 1:01:48.520 their system very customizable as well. So I think that's 1:01:48.720 --> 1:01:50.600 a big side of this is that, you know, if 1:01:50.640 --> 1:01:52.360 people had a problem with like, oh, I can't really 1:01:52.360 --> 1:01:54.880 customize this, it's like, no, it's actually pretty good at 1:01:54.880 --> 1:01:57.800 this point. One of the things I noticed too is 1:01:57.840 --> 1:02:02.720 the the locked full You can lock apps down. 1:02:02.760 --> 1:02:04.320 You can also put them in a hidden folder. 1:02:04.680 --> 1:02:07.640 There's a new passwords app, which I think is probably 1:02:07.680 --> 1:02:09.560 going to be the most popular passwords app in the 1:02:09.560 --> 1:02:11.920 world after like the day one launch. 1:02:12.560 --> 1:02:12.680 Uh. 1:02:12.800 --> 1:02:15.760 The messaging between iPhone and Android, that's a that's a 1:02:15.800 --> 1:02:17.360 big one. Can you talk about that for a moment? 1:02:17.440 --> 1:02:18.920 We only have like a less than a minute here, 1:02:19.560 --> 1:02:20.320 sure so quickly. 1:02:20.360 --> 1:02:24.120 Our CS is this way to communicate between Android phones 1:02:24.360 --> 1:02:26.920 that iPhone hasn't supported and on the iPhone, you've got 1:02:26.920 --> 1:02:29.400 your blue messages I message where you've got like typing 1:02:29.480 --> 1:02:31.840 indicators and read receipts for whenever you send something and 1:02:31.880 --> 1:02:35.000 somebody reads it. You's a popular on all chat platforms now. 1:02:35.400 --> 1:02:37.560 RCS is kind of an upgrade to the old text 1:02:37.600 --> 1:02:40.640 message system where now you get typing indicators and read 1:02:40.640 --> 1:02:43.640 RECEI things like that just between green messages would agree 1:02:43.680 --> 1:02:46.000 on your iPhone and so now for the first time, 1:02:46.000 --> 1:02:48.200 you'll be able to text people on Android and they'll 1:02:48.240 --> 1:02:50.440 see when you're typing or when you've read it if 1:02:50.480 --> 1:02:53.080 their phone and their carrier supports RCS. So that's something 1:02:53.120 --> 1:02:55.200 that people are already seeing in the wild, like, oh, 1:02:55.240 --> 1:02:58.040 you switched to Android. No not, my iPhone has rcs NOW, 1:02:58.400 --> 1:03:01.400 So that's kind of a insider you know, uh set 1:03:01.440 --> 1:03:01.880 of letters. 1:03:01.880 --> 1:03:03.760 But once you see it in the wild, you kind 1:03:03.760 --> 1:03:04.360 of get used to it. 1:03:04.640 --> 1:03:07.760 And importantly you'll be able to send videos and photos 1:03:08.040 --> 1:03:10.440 full or maybe not full. They haven't said full, but 1:03:10.520 --> 1:03:12.480 like high resolution, let's put it that way, so it 1:03:12.520 --> 1:03:15.160 won't look like a postage stamp, you know, on either side. 1:03:15.280 --> 1:03:17.160 Yeah, which has gone from like two thousand and five 1:03:17.160 --> 1:03:20.320 technology to twenty twenty and beyond technology. 1:03:20.320 --> 1:03:22.560 With that, it's good, way better, way better. All right, 1:03:22.560 --> 1:03:25.000 There's a lot more in iOS eighteen the public beta. 1:03:25.200 --> 1:03:27.840 You can check out nine to five Mac to learn 1:03:27.840 --> 1:03:29.880 about it all. Zach Call, thanks so much for joining me. 1:03:30.440 --> 1:03:33.160 Thanks having rich all right, eighty eight rich one O 1:03:33.160 --> 1:03:36.120 one eight eight eight seven four to two four one 1:03:36.240 --> 1:03:38.400 zero one. Coming up, I'll tell you why Samsung is 1:03:38.440 --> 1:03:43.600 suspending shipments of their new Galaxy Buds Pro. And Apple 1:03:43.680 --> 1:03:45.160 has a new home pod. I'll tell you what that's 1:03:45.200 --> 1:03:47.760 all about. Coming up right here. Welcome back to rich 1:03:47.800 --> 1:03:53.000 on Tech. Rich DeMuro here chatting about technology at eighty 1:03:53.080 --> 1:03:55.840 eight rich one O one eight eight eight seven four 1:03:55.840 --> 1:03:58.320 to two four one zero one. The website for the 1:03:58.360 --> 1:04:02.080 show rich on Tech dot tv. There you can watch 1:04:02.120 --> 1:04:04.800 my TV segments to see what I cover. 1:04:04.880 --> 1:04:05.120 There. 1:04:05.560 --> 1:04:08.080 You can also sign up for my free newsletter, and 1:04:08.240 --> 1:04:10.880 you can follow me on social media as well at 1:04:11.040 --> 1:04:15.000 rich on Tech. Apple has introduced a new HomePod Mini. 1:04:15.160 --> 1:04:18.120 How exciting. Oh, it's just in a new color Midnight. 1:04:18.680 --> 1:04:21.560 The last one I think was I don't know what 1:04:21.560 --> 1:04:24.160 what was the last color. I think they was like 1:04:24.200 --> 1:04:25.960 going around online like I think it was just black. 1:04:25.960 --> 1:04:29.520 And now it's called Midnight, but anyway, HomePod Mini and 1:04:29.600 --> 1:04:32.160 a new color. HomePod Mini, if you're not familiar, is 1:04:32.160 --> 1:04:34.680 a small speaker. This thing is great. It's a powerhouse. 1:04:34.680 --> 1:04:37.760 It's only a couple inches tall, but sounds great. Comes 1:04:37.760 --> 1:04:41.040 in a bunch of different colors yellow, orange, blue, and white. 1:04:41.400 --> 1:04:44.400 It's available now. It's ninety nine bucks. I was giving 1:04:44.400 --> 1:04:47.560 these out like candy for holidays a couple of years 1:04:47.560 --> 1:04:49.200 ago when they came out, because they're just such an 1:04:49.280 --> 1:04:51.840 easy gift. If someone has an iPhone, this is like 1:04:51.880 --> 1:04:56.920 a no brainer. HomePod Mini now in Midnight. Meanwhile, Samsung 1:04:57.240 --> 1:05:02.560 is suspending shipments of its Galaxy Buds three Pro. I've 1:05:02.560 --> 1:05:05.360 been using these, got a pair in Paris and they 1:05:05.400 --> 1:05:08.320 sound great. They're amazing. I have had zero issues with them. 1:05:08.640 --> 1:05:11.120 They don't even launch. They don't even launch until July 1:05:11.200 --> 1:05:14.160 twenty fourth, but now that's being pushed until August twenty eighth. 1:05:14.640 --> 1:05:14.960 I guess. 1:05:15.080 --> 1:05:19.360 Early users reported quality issues, including easily torn eartips. 1:05:20.240 --> 1:05:20.600 I don't know. 1:05:20.640 --> 1:05:23.320 I've had no problems with that. I wore them for 1:05:23.360 --> 1:05:27.600 a long time, like a week, no problems whatsoever. Amazon 1:05:27.640 --> 1:05:31.480 removed the listing from its site. Samsung's conducting an evaluation 1:05:31.600 --> 1:05:35.400 to see what's happening here. They apologize to customers. I 1:05:35.440 --> 1:05:38.160 don't know who would have these yet because obviously most 1:05:38.160 --> 1:05:41.000 people didn't get them yet. But yeah, if you were 1:05:41.040 --> 1:05:44.480 hoping to get your Galaxy Buds three pro, can't get 1:05:44.520 --> 1:05:48.200 them just yet. And my favorite AI assistant is now 1:05:48.240 --> 1:05:55.480 available for Android. Yes, Claude. Claude is my preferred AI assistant. 1:05:55.560 --> 1:05:58.600 It is now available as an Android app. It was 1:05:58.640 --> 1:06:01.040 available as an iOS app a couple of weeks ago, 1:06:01.520 --> 1:06:03.920 and now they've caught up and Claude is just fantastic 1:06:03.920 --> 1:06:09.040 if you're working with anything text based documents, summarizing notes, 1:06:09.200 --> 1:06:09.880 all that stuff. 1:06:09.920 --> 1:06:11.080 It is really good at that. 1:06:12.000 --> 1:06:14.520 Chat GBT is sort of a jack of all trades, 1:06:14.560 --> 1:06:17.240 like a Swiss army knife. Claude is much more focused, 1:06:17.280 --> 1:06:20.280 i would say, on language, and it's really good at 1:06:20.320 --> 1:06:23.120 thinking and processing and all that stuff. So if you 1:06:23.120 --> 1:06:26.160 have an Android, definitely download the Claude Android app. You 1:06:26.200 --> 1:06:28.959 can use it for free. Obviously there's paid plans as well, 1:06:29.000 --> 1:06:31.920 but bulk of it's free. You can also get it 1:06:31.960 --> 1:06:32.520 for iOS. 1:06:32.520 --> 1:06:32.680 Two. 1:06:33.680 --> 1:06:35.720 Let's go to Tim and Moore Park. Tim, you're on 1:06:35.840 --> 1:06:37.160 with Rich, Welcome to the show. 1:06:37.640 --> 1:06:41.600 I'm Tim Callum Carrion, how do I for free print 1:06:41.720 --> 1:06:45.439 labels for honey for different ounced jars? And what name 1:06:45.600 --> 1:06:48.080 was the program that you use on an old Windows 1:06:48.120 --> 1:06:53.080 computer to replace the Windows? And number three? The reason 1:06:53.080 --> 1:06:55.960 why I can only call you on a station, the 1:06:56.080 --> 1:06:59.560 radio station on a corded phone is because somebody is 1:06:59.640 --> 1:07:03.920 black my portable house phone because they don't want me 1:07:04.000 --> 1:07:07.520 to talk on the radio, probably because I'm running for president. 1:07:07.800 --> 1:07:11.640 Oh my gosh. Well that's interesting. Well, good luck with that. 1:07:11.880 --> 1:07:15.680 I think we've got two pretty good candidates. 1:07:16.080 --> 1:07:17.880 Well, okay, I take that back. 1:07:17.920 --> 1:07:18.160 Don't. 1:07:18.400 --> 1:07:21.440 I am not endorsing any candidate here. I'm saying we 1:07:21.520 --> 1:07:26.840 have two We we have two candidates for president. That's 1:07:26.880 --> 1:07:29.760 I'll leave it at that. Wow, I don't know how 1:07:29.760 --> 1:07:36.440 to break down your questions. Yes, something about different sized 1:07:36.520 --> 1:07:40.480 jars of honey, And you need labels. I think I 1:07:40.760 --> 1:07:43.680 think that you're gonna use something like Canva for that. 1:07:45.200 --> 1:07:48.959 Are you printing like nutrition facts labels? I'm guessing Let's 1:07:48.960 --> 1:07:53.280 see there is a website. Let's see if they can 1:07:53.360 --> 1:07:58.480 do custom labels. Hmm, you might be able to do 1:07:58.560 --> 1:08:03.280 something like I mean, look, there's so many websites available nowadays. 1:08:03.280 --> 1:08:05.720 To print things like a Vista print. There's a website 1:08:05.760 --> 1:08:08.520 called online Labels dot com. If you're just trying to 1:08:08.560 --> 1:08:11.040 print labels for stuff, you can do that now. If 1:08:11.040 --> 1:08:14.160 you're trying to convert, I'm reading the notes here from Kim. 1:08:14.400 --> 1:08:18.280 If you're trying to convert stuff, I would say AI 1:08:18.479 --> 1:08:20.559 might be your best bet. So if you're trying to 1:08:20.560 --> 1:08:25.639 convert things, you know, just like different sized jars, maybe 1:08:25.640 --> 1:08:26.479 that's the way to do it. 1:08:26.800 --> 1:08:32.320 I don't know what to say. Oh, what is happening here? 1:08:32.400 --> 1:08:32.759 Bobo? 1:08:33.400 --> 1:08:35.360 What is that is the moon? What is the phase 1:08:35.360 --> 1:08:38.240 of the moon today? This is the most fun I've 1:08:38.320 --> 1:08:40.679 had in a long time. I just want to say 1:08:40.680 --> 1:08:44.040 thank you. Yeah, me too? What is the moon phase? 1:08:44.120 --> 1:08:46.080 And it's got okay? See I knew it. 1:08:46.120 --> 1:08:49.080 I knew the moon was weird today because and I'm 1:08:49.120 --> 1:08:50.599 not one of these like astrology guys. 1:08:50.640 --> 1:08:52.120 You just looked it up, so that makes you an 1:08:52.160 --> 1:08:52.840 astrology guy. 1:08:52.960 --> 1:08:53.639 No, I'm not. 1:08:54.000 --> 1:08:57.200 I think the moon can be separated from astrology. I'm 1:08:57.200 --> 1:09:00.439 just saying people get weird when the moon is doing 1:09:00.439 --> 1:09:03.080 weird things. And right now it's a ninety nine percent 1:09:03.160 --> 1:09:06.760 waxing gibbus illumination ninety nine percent. That means it's it's 1:09:06.840 --> 1:09:09.639 almost a full moon. Tomorrow's a full moon. See where's 1:09:09.680 --> 1:09:10.000 my bell? 1:09:10.320 --> 1:09:10.840 I knew it. 1:09:10.920 --> 1:09:13.759 I knew there was a weird moon because we're getting 1:09:13.800 --> 1:09:14.400 some weird stuff. 1:09:14.439 --> 1:09:14.920 I am not I. 1:09:16.560 --> 1:09:20.000 When my mom starts talking astrology, you could see the 1:09:20.040 --> 1:09:21.759 eyes rolling into the back of my head. 1:09:22.080 --> 1:09:22.240 You know. 1:09:22.320 --> 1:09:23.519 People are describing me. 1:09:23.640 --> 1:09:28.120 They're like, oh, you're this, You're you're the strong, sensitive type. 1:09:28.120 --> 1:09:30.559 I'm like, what what you're talking about? Here? 1:09:32.080 --> 1:09:34.280 Let's go to James and Los Angeles. James, can you 1:09:34.280 --> 1:09:39.040 bring some sanity to the show today? James? 1:09:39.040 --> 1:09:39.559 Are you there? 1:09:40.080 --> 1:09:40.400 See? 1:09:40.439 --> 1:09:41.400 This is what I'm talking about? 1:09:41.560 --> 1:09:44.559 What? Okay, that's it. We're done. I just turned off 1:09:44.600 --> 1:09:45.200 the phone lines. 1:09:45.320 --> 1:09:47.200 We're done. Clear off the lines. 1:09:47.560 --> 1:09:47.960 No more. 1:09:49.080 --> 1:09:52.000 Don't even call eighty eight rich one on one eight 1:09:52.040 --> 1:09:53.599 eight eight seven four to two four. 1:09:53.560 --> 1:09:57.519 One zero one. But he's running for president, funny. I 1:09:57.600 --> 1:10:02.840 haven't heard uh, I haven't heard that candidate. I mean, 1:10:03.640 --> 1:10:08.760 you know what, I don't know. I just so, what's 1:10:08.800 --> 1:10:11.840 the problem with the airport? I'm sorry at the Samsung. 1:10:11.439 --> 1:10:14.840 Ear Apparently the tips the tips had a problem, the 1:10:15.240 --> 1:10:16.080 torn ear tips. 1:10:16.080 --> 1:10:17.639 But they're not There's. 1:10:17.560 --> 1:10:19.720 Nothing I'm excited for them, like when you showed me 1:10:19.720 --> 1:10:20.479 the other day. 1:10:20.640 --> 1:10:21.519 I want to get a pair. 1:10:21.720 --> 1:10:25.120 Yeah, I mean obviously now you can't until you until 1:10:25.200 --> 1:10:27.720 they ship them again. But no problems, I you know, 1:10:28.600 --> 1:10:31.639 maybe this is what Samsung is. What I like about 1:10:31.640 --> 1:10:34.120 Samsung is that they try a lot of stuff, you know, 1:10:34.240 --> 1:10:36.880 and sometimes they have you know, there's an issue, and 1:10:36.920 --> 1:10:39.559 they and they admit when there's a problem. So you 1:10:39.560 --> 1:10:42.120 know that was a problem. All right, let me tell 1:10:42.160 --> 1:10:44.120 you about something real quick before we go to break here. 1:10:44.640 --> 1:10:48.400 Tiny pod. This is a device that got some buzz 1:10:48.479 --> 1:10:50.880 this week. This is a case that you put your 1:10:50.920 --> 1:10:53.960 Apple Watch into and it turns your Apple Watch into 1:10:54.040 --> 1:10:57.000 kind of like a tiny iPod. So it's it makes 1:10:57.000 --> 1:11:00.000 your Apple Watch kind of a companion for your phone, 1:11:00.080 --> 1:11:02.200 but that you can hold in your hand. And the 1:11:02.280 --> 1:11:04.559 idea is, you know this whole We've talked about this before, 1:11:04.600 --> 1:11:08.840 this minimalist movement. People want less distractions. So the idea 1:11:08.840 --> 1:11:10.680 is that you can leave your phone at home, but 1:11:10.760 --> 1:11:13.599 you've got your Apple Watch inside this little tiny iPod 1:11:13.760 --> 1:11:17.160 like device. Remember, you'll need you know, cellular if you 1:11:17.200 --> 1:11:18.960 want to get your calls and messaging. But if you 1:11:18.960 --> 1:11:21.080 think about it, the apple Watch has pretty much everything 1:11:21.080 --> 1:11:21.439 you need. 1:11:22.040 --> 1:11:24.800 Eighty bucks shipping this summer. I don't know. 1:11:25.280 --> 1:11:28.080 Apple Watch has an iPod. Everything old is new again. 1:11:28.479 --> 1:11:32.120 You are listening to rich on Tech. Welcome back to 1:11:32.200 --> 1:11:35.160 rich on Tech. Rich DeMuro here hanging out with you, 1:11:35.479 --> 1:11:39.200 talking technology at Triple A Rich one oh one. That's 1:11:39.240 --> 1:11:42.400 eight eight eight seven four two four one zero one. 1:11:42.800 --> 1:11:47.040 Kim has cleared the phone lines. We have what's that 1:11:47.400 --> 1:11:50.760 that incense that you you spray around the place. Yeah, 1:11:50.920 --> 1:11:53.960 we saved the whole studio. So we are ready for 1:11:54.000 --> 1:11:57.680 a fresh hour here where we're gonna get real and 1:11:57.800 --> 1:12:03.880 we're gonna we're gonna actually have some Oh man, we're 1:12:03.880 --> 1:12:06.800 gonna have some fun. Eighty eight rich one O one 1:12:06.920 --> 1:12:10.280 eight eight eight seven four to two four one zero one. 1:12:10.600 --> 1:12:15.720 Website for the show rich on Tech dot TV. You 1:12:15.720 --> 1:12:18.280 can find me on social media at rich on Tech. 1:12:18.520 --> 1:12:20.800 I'll tell you about the new app from Microsoft that's 1:12:20.840 --> 1:12:25.759 kind of like their answer to Canva. Google is already 1:12:25.760 --> 1:12:30.479 putting details out about the Pixel nine and we've got calls. 1:12:30.600 --> 1:12:34.639 Let's go to uh, let's go to where is James 1:12:34.640 --> 1:12:35.439 in Los Angeles? 1:12:35.520 --> 1:12:39.800 James? You're on with Rich. Oh I'm doing great? How 1:12:39.800 --> 1:12:40.920 are you for. 1:12:41.040 --> 1:12:45.200 Your information regarding the moon. It's not a full moon. 1:12:45.240 --> 1:12:51.240 I'm a nostrophysicist. There's an alignment between Jupiter and seven. 1:12:51.680 --> 1:12:55.000 You'll be going on for maybe three days, and it's 1:12:55.080 --> 1:12:55.840 very unusual. 1:12:56.160 --> 1:12:59.519 Okay, see there you go. I knew, I knew there 1:12:59.560 --> 1:13:02.519 was something unusual though. That's okay, so you can confirm that. 1:13:02.560 --> 1:13:03.719 What did you say? You are an electra? 1:13:03.840 --> 1:13:06.000 What physis public? 1:13:06.400 --> 1:13:08.120 Okay? Very cool sound. 1:13:07.920 --> 1:13:09.760 That you can look. You can look at it to 1:13:10.000 --> 1:13:13.639 night in the sky right a man, about nine o'clock 1:13:13.760 --> 1:13:16.960 you can see the moon lining up with two pilots. 1:13:17.160 --> 1:13:18.639 Okay. I love when that happens. 1:13:18.680 --> 1:13:21.600 I actually saw there was one a couple of I 1:13:21.600 --> 1:13:23.200 don't know, months ago where it was like I think 1:13:23.200 --> 1:13:25.800 it was like three or four planets in a row. 1:13:26.360 --> 1:13:28.479 Yeah, yeah, anyway, anyway, how can I help? 1:13:29.880 --> 1:13:33.920 I'm doing your website with my photography. I've been doing 1:13:33.920 --> 1:13:36.800 photography for twelve years. I have slide shows and I 1:13:36.880 --> 1:13:42.599 have date eggs. I mean, besides the copyright protection in Washington, DC, 1:13:42.720 --> 1:13:45.960 with all that stuff complicated, it takes a while. What 1:13:46.000 --> 1:13:49.080 do you suggest before I post anything on the website 1:13:49.720 --> 1:13:52.439 that I want to, you know, tell the public about 1:13:52.479 --> 1:13:53.880 my photography. 1:13:54.439 --> 1:13:56.960 Are you taking pictures of like, is this planetary stuff 1:13:57.040 --> 1:13:58.400 or is this just general? 1:13:59.120 --> 1:14:01.639 Well it's mixed. I have, That's that's a good question. 1:14:01.720 --> 1:14:05.040 I have some planetary stuff which requires like a very 1:14:05.080 --> 1:14:08.960 precise equipment to get like, you know, some pictures. So 1:14:09.000 --> 1:14:12.200 I'm reluctant to, uh to put them on the you know, 1:14:12.400 --> 1:14:14.519 on the web, because they can crop them into a 1:14:14.640 --> 1:14:16.920 kind of now you know, you know how it goes. 1:14:17.040 --> 1:14:18.200 Yeah, I totally understand. 1:14:18.360 --> 1:14:21.599 So, James, my advice is number one, if you're going 1:14:21.640 --> 1:14:25.280 to start putting this stuff out there, you know, yes, 1:14:25.360 --> 1:14:29.280 there will be people taking it, reusing it, resharing, no 1:14:29.320 --> 1:14:31.320 matter what you do. So you have to be prepared 1:14:31.320 --> 1:14:34.880 for that reality. And you just have to understand that 1:14:34.880 --> 1:14:36.679 that is kind of what happens these days. 1:14:36.680 --> 1:14:36.800 Now. 1:14:36.800 --> 1:14:39.120 I'm not saying people should not be paid for their work. 1:14:39.200 --> 1:14:41.759 Of course you should. And if you're selling these things, 1:14:41.760 --> 1:14:43.639 that's kind of a whole nother thing. But if you're 1:14:43.640 --> 1:14:45.840 just putting your stuff out there, you want people to 1:14:45.960 --> 1:14:46.400 enjoy it. 1:14:46.439 --> 1:14:47.519 You want them to see it. 1:14:48.520 --> 1:14:50.280 Ninety nine point nine percent of people will come to 1:14:50.320 --> 1:14:52.400 your website, they'll see it, They'll see it on social media. 1:14:52.439 --> 1:14:53.160 Whatever you're doing. 1:14:53.439 --> 1:14:55.519 But there will be some people that will download it, 1:14:55.560 --> 1:14:58.519 they'll share it, they'll redo it. AI systems will take 1:14:58.560 --> 1:15:02.040 it and regurg it to their own. This is just 1:15:02.040 --> 1:15:05.360 the reality we live in. But with that said, I 1:15:05.400 --> 1:15:08.760 think that number one you should follow my friend Jefferson Graham. 1:15:09.000 --> 1:15:13.480 He does photo walks TV. He is all things photography. 1:15:13.600 --> 1:15:16.839 So go to photowalks. Let's see what is the website 1:15:16.880 --> 1:15:20.320 photowalks dot tv and follow him. He's got a great newsletter. 1:15:20.640 --> 1:15:26.240 He does everything with photography, So photo walks dot TV. 1:15:26.880 --> 1:15:32.560 Photo walks dot TV. His name's Jefferson Graham. Columns for 1:15:32.600 --> 1:15:34.479 the USA Today for a long time now. He travels 1:15:34.520 --> 1:15:36.880 around just showing people how to take great pictures with 1:15:36.920 --> 1:15:40.160 their phones and also some professional equipment. But it's actually 1:15:40.200 --> 1:15:41.519 I think all phones nowadays. 1:15:41.800 --> 1:15:42.160 Anyway. 1:15:43.160 --> 1:15:45.200 What I would do your your basic thing to do 1:15:45.360 --> 1:15:48.680 is just watermark your photos. So you can go to 1:15:48.760 --> 1:15:52.080 something like Canva dot com. They give you free watermarking 1:15:52.240 --> 1:15:55.080 on your photos, so you can upload a picture and 1:15:55.439 --> 1:15:57.080 you can put your watermark on there. You can make 1:15:57.080 --> 1:15:59.719 it your logo whatever you want. That's probably the simplest, 1:15:59.760 --> 1:16:02.439 easy way that's going to be the best thing you 1:16:02.479 --> 1:16:05.280 can do now. I know YouTubers and people that you know, 1:16:05.360 --> 1:16:08.200 they have hands on with products before everyone else, and 1:16:08.280 --> 1:16:11.320 they they put watermarks on their pictures. People still use it, 1:16:11.400 --> 1:16:13.880 they still share it. It's gonna happen. But for you, 1:16:14.080 --> 1:16:16.960 I think the main thing is just you know, water market. 1:16:17.360 --> 1:16:21.599 You can also do it on a website like smug mug. 1:16:21.960 --> 1:16:24.519 This is the one that Jefferson recommends. That's where he 1:16:24.640 --> 1:16:26.880 puts all of his photos. Now, this is a more 1:16:27.000 --> 1:16:31.439 professional website, so they have things like watermarking built in. 1:16:31.640 --> 1:16:35.280 So if you upload your pictures to that website, it 1:16:35.360 --> 1:16:38.120 will water mark them automatically for you. And so you 1:16:38.280 --> 1:16:40.040 may want to look for a website that lets you 1:16:40.160 --> 1:16:42.960 do that. Otherwise, if you're just looking for like an 1:16:43.000 --> 1:16:45.560 iPhone app or an Android app, there are thousands of 1:16:45.640 --> 1:16:48.920 them out there. I would just search watermark photos and 1:16:49.320 --> 1:16:52.200 you can watermark your photos one by one. That's going 1:16:52.240 --> 1:16:54.400 to be a little bit more of a manual process, 1:16:54.880 --> 1:16:57.400 but it's going to be something that's it's your first 1:16:57.479 --> 1:16:58.200 line of defense. 1:16:58.320 --> 1:16:59.120 Let's put it that way. 1:16:59.360 --> 1:17:02.720 So thanks for the call, thanks for the clarification. And 1:17:04.080 --> 1:17:05.439 I knew something was up today. 1:17:05.600 --> 1:17:06.040 I knew it. 1:17:07.640 --> 1:17:10.800 Eighty eight rich one O one eight eight eight seven 1:17:10.920 --> 1:17:14.320 four to two four one zero one. Actually, while I'm 1:17:14.360 --> 1:17:17.959 talking about Canva, let me just tell you about Microsoft Designer. 1:17:18.640 --> 1:17:23.479 This is Microsoft's answer to Canva. It's an AI powered 1:17:24.680 --> 1:17:27.960 creativity tool, so you can use it to generate all 1:17:28.080 --> 1:17:29.040 kinds of great stuff. 1:17:29.080 --> 1:17:30.160 I've got it on my phone. 1:17:30.200 --> 1:17:33.400 It just came out this week as an iPhone and 1:17:33.479 --> 1:17:36.599 Android app, so it's called Microsoft Designer. You can download 1:17:36.640 --> 1:17:40.280 it for free. You can use AI to make images, stickers, 1:17:40.400 --> 1:17:45.080 social media posts, wallpapers for your phone, avatars that's kind 1:17:45.080 --> 1:17:48.080 of a fun one, and coloring book pages. You can 1:17:48.120 --> 1:17:50.519 also do a couple of simple things like remove the 1:17:50.560 --> 1:17:53.120 background from a picture. You can blur the background on 1:17:53.200 --> 1:17:55.800 a picture. You can start with a blank design. You 1:17:55.880 --> 1:17:57.880 can describe what you want and it will help you 1:17:58.200 --> 1:18:01.080 make what you want using AI. So again it is 1:18:01.200 --> 1:18:07.400 called Microsoft Designer, and it's pretty much Microsoft's answer to Canva. 1:18:07.520 --> 1:18:11.439 I love Canva, but this is just another alternative. It's 1:18:11.479 --> 1:18:14.280 not as full featured as Canva. I pay the fifteen 1:18:14.320 --> 1:18:15.280 bucks a month for Canva. 1:18:15.439 --> 1:18:15.840 I love it. 1:18:15.920 --> 1:18:17.960 Even if I use it once a month to create something, 1:18:18.000 --> 1:18:20.360 I feel like it's worth it because just having that 1:18:20.520 --> 1:18:24.840 tool at my disposal is incredible. By the way, the 1:18:24.920 --> 1:18:28.280 Microsoft Designer gives you fifteen free uses per day. You 1:18:28.360 --> 1:18:32.920 can pay for more, so download it iOS Android Microsoft Designer. Okay, 1:18:33.040 --> 1:18:35.920 now let's go to Debra. Are you still there in Carson? 1:18:36.520 --> 1:18:38.920 I am all right here, welcome to the show. What 1:18:39.000 --> 1:18:39.560 can I help you with? 1:18:40.160 --> 1:18:40.439 Okay? 1:18:40.640 --> 1:18:45.799 I currently have a bundle package for my home phone 1:18:47.680 --> 1:18:51.080 that's part of my you know, goes with my internet 1:18:51.200 --> 1:18:51.719 and cable. 1:18:52.720 --> 1:18:53.519 And I want to. 1:18:55.040 --> 1:19:00.120 Disconnect using the bundle package for my home phone and 1:19:00.360 --> 1:19:09.519 go with another device. And I saw something the company Oma. Yes, 1:19:10.240 --> 1:19:16.240 oh om A, And I'm I'm trying to understand how 1:19:16.320 --> 1:19:20.200 that works and how reliable you might think it might be. 1:19:20.960 --> 1:19:22.839 Yeah, and why do why do you want to separate 1:19:22.880 --> 1:19:24.439 from your cable company because you're going to get the 1:19:24.479 --> 1:19:25.960 best deal going through them. 1:19:26.720 --> 1:19:31.400 Actually, for my for my through my cable company, they're 1:19:31.520 --> 1:19:34.679 charging me forty dollars a month for my home phone. 1:19:34.800 --> 1:19:37.280 Oh dump them? Yeah, this is this is much fun. 1:19:37.400 --> 1:19:39.559 I kind of dumped the whole lot. Okay, I'm kind 1:19:39.600 --> 1:19:42.080 of taking it in bits and pieces. 1:19:42.520 --> 1:19:46.240 Yeah, okay, for sure. So if it's forty bucks a 1:19:46.320 --> 1:19:49.040 month and you could still keep your high speed Internet. 1:19:49.680 --> 1:19:52.000 And that's really all you need to get something like UMA. 1:19:52.120 --> 1:19:57.560 UMA's been around forever. It's it's reliable, it works. You 1:19:57.680 --> 1:20:01.920 pay one time for the device, and the device will 1:20:02.000 --> 1:20:04.360 connect to your internet, your high speed internet. They have 1:20:04.400 --> 1:20:07.040 two versions. One is wired, so you plug it in 1:20:07.160 --> 1:20:10.479 with an Ethernet cable to your modem. The other one 1:20:10.560 --> 1:20:12.400 is Wi Fi, which you would just connect like any 1:20:12.439 --> 1:20:15.080 other Wi Fi device, and then you would plug a 1:20:15.160 --> 1:20:17.920 phone into the UMA, like an old school phone, and 1:20:18.040 --> 1:20:20.000 now you can use that phone just like you would 1:20:20.000 --> 1:20:22.640 dial a phone number, call someone, they can call you. 1:20:23.240 --> 1:20:26.880 The only thing is the service is free monthly, like 1:20:27.000 --> 1:20:31.880 you pay one time for the actual phone device. Yeah, 1:20:32.600 --> 1:20:35.439 so the device is anywhere between sixty and ninety, you know, 1:20:35.680 --> 1:20:40.639 sixty one hundred dollars. But then after that the service 1:20:40.960 --> 1:20:44.360 every month is free. So you do have to pay 1:20:44.600 --> 1:20:49.360 taxes though, that's the main thing to know. So, but otherwise, yeah, 1:20:49.600 --> 1:20:52.280 and then now do I have to. 1:20:53.800 --> 1:20:58.160 I don't have to use a special phone with their device. 1:20:58.360 --> 1:20:58.559 Nope. 1:20:58.640 --> 1:21:01.200 You can just buy a phone at Walmart anywhere, best 1:21:01.280 --> 1:21:03.519 buy it just you know, this standard phone will plug 1:21:03.600 --> 1:21:05.720 into this that has like a standard phone jack on it. 1:21:06.880 --> 1:21:11.240 Uh, huh. And what about a wireless phone hands. 1:21:11.280 --> 1:21:14.880 Yeah, absolutely, yea anything anything, any phone that you could 1:21:14.920 --> 1:21:17.160 plug into like an old school I feel like you 1:21:17.240 --> 1:21:18.840 remember the days when we used to have like a 1:21:18.880 --> 1:21:21.519 phone jack in the house, right, Like any phone, any 1:21:21.560 --> 1:21:23.720 phone that you can plug into there, you'll be able 1:21:23.720 --> 1:21:25.439 to plug into the back of the UMA uses that 1:21:25.520 --> 1:21:28.680 same technology. So the only difference is back in the 1:21:28.760 --> 1:21:30.880 day there would be a copper cable that went from 1:21:30.920 --> 1:21:34.679 your house to the phone company. Nowadays it's all being 1:21:34.920 --> 1:21:38.439 converted into ones and zeros. It's all digital, and it's 1:21:38.640 --> 1:21:41.920 it's arriving over the internet. It's it's traveling over the internet. 1:21:42.040 --> 1:21:45.639 That's basically the only issue. So yeah, UMA's been around forever. 1:21:45.800 --> 1:21:47.400 I had it in my house for a long time 1:21:48.479 --> 1:21:51.559 and it works as advertised, and it's a good thing 1:21:51.640 --> 1:21:52.360 to a good. 1:21:52.200 --> 1:21:52.560 Thing to have. 1:21:53.520 --> 1:21:56.320 Okay, okay, all right, that steals the deal for me. 1:21:56.760 --> 1:21:58.160 All right, Thank you, rich Debor. 1:21:58.280 --> 1:22:02.240 You get the gold star today for for actually having 1:22:02.320 --> 1:22:05.120 a question that we can answer and your succinct and 1:22:05.600 --> 1:22:06.440 you are fantastic. 1:22:06.600 --> 1:22:10.080 So I'm okay, I'm bless you with pride. 1:22:10.160 --> 1:22:13.880 Thank you all right, take care bye eighty to eight. 1:22:14.080 --> 1:22:16.800 Rich one O one eight eight eight seven four to 1:22:16.840 --> 1:22:20.200 two four one zero one. You are listening to rich 1:22:20.280 --> 1:22:23.920 on Tech. Welcome back to rich on Tech. Rich Demiro 1:22:24.080 --> 1:22:27.439 here hanging out with you talking technology at triple eight 1:22:27.600 --> 1:22:30.120 rich one O one. Email also an option. Just go 1:22:30.240 --> 1:22:34.680 to rich on Tech dot tv. Get a lot of 1:22:34.760 --> 1:22:38.480 emails there, hit contact you can send them in. Randolph 1:22:38.760 --> 1:22:42.120 from Florida writes in love your show and how responsive 1:22:42.160 --> 1:22:42.400 you are? 1:22:42.439 --> 1:22:43.320 Articles for help. 1:22:43.960 --> 1:22:47.639 I'm going on my first cruise and reading article articles 1:22:47.760 --> 1:22:50.720 has confused me about how to handle Internet. They say 1:22:50.760 --> 1:22:53.439 to turn on airplane mode whenever on the ship. But 1:22:53.520 --> 1:22:56.360 if I buy the AT and T Cruise Internet Package 1:22:56.400 --> 1:22:58.680 add on, do I still need to do that? Or 1:22:58.760 --> 1:23:03.479 does phone Internet add on make airplane mode unnecessary? So 1:23:03.600 --> 1:23:05.920 if you're buying from AT and T, which is like 1:23:06.000 --> 1:23:09.280 available through your cruise ship, you would use your phone 1:23:09.280 --> 1:23:12.080 as you typically would, but there's going to be data limits. 1:23:12.160 --> 1:23:15.559 So if you look up what the plans are, they've 1:23:15.640 --> 1:23:18.120 got a cup love them. You've got AT and T 1:23:18.400 --> 1:23:21.760 Cruise Plus that gives you one gigabyte of data which 1:23:21.760 --> 1:23:24.640 you're going to burn through in about two seconds, or 1:23:24.760 --> 1:23:27.160 AT and T Cruise Basic even worse. You get a 1:23:27.160 --> 1:23:30.719 one hundred megabytes. After that you're going to be charged 1:23:30.800 --> 1:23:33.920 overage fees of ten dollars per one hundred megabytes, which 1:23:33.960 --> 1:23:38.080 adds up quickly. So personally, Randolph, I would just turn 1:23:38.160 --> 1:23:42.679 your phone off just enjoy the cruise Internet on cruise ships. 1:23:42.760 --> 1:23:44.720 I have never been on a cruise, so I need to. 1:23:46.000 --> 1:23:47.840 I probably need to go on a cruise to see 1:23:47.880 --> 1:23:49.439 what the deal is with this, because I get so 1:23:49.520 --> 1:23:52.120 many questions about it, and I really just I've never 1:23:52.160 --> 1:23:54.360 been on a cruise. I was actually invited on one 1:23:54.800 --> 1:23:57.840 this week and I said no. I should have said yes, 1:23:57.960 --> 1:24:01.280 because I would I would understand this more. And it 1:24:01.360 --> 1:24:06.080 turns out, what Bobo, you like the cruises? Yeah, I 1:24:06.240 --> 1:24:07.280 just went on a cruise in May. 1:24:07.680 --> 1:24:10.880 And did you connect to the internet. No, yes, the 1:24:11.000 --> 1:24:14.200 ship's internet and just to pay for that, yeah, you do. 1:24:14.479 --> 1:24:17.840 You do pay for the ship's internet, and everything on 1:24:17.920 --> 1:24:20.439 your phone is Wi Fi, so you're just connected to it, okay. 1:24:20.479 --> 1:24:24.160 And then if you get an international plan, when you 1:24:24.520 --> 1:24:27.040 dock and where you go, you're on your international plan, 1:24:27.160 --> 1:24:29.479 so it doesn't affect anything, right, Okay, But the cruise 1:24:29.479 --> 1:24:31.320 ship had its own The cruise ship does have its 1:24:31.360 --> 1:24:33.000 own Wi Fi you just have to pay for it's 1:24:33.000 --> 1:24:35.160 a little maybe about things like twenty bucks a day 1:24:35.200 --> 1:24:36.639 or yeah, it's a lot, it's a lot. 1:24:36.760 --> 1:24:37.200 It's a lot. 1:24:38.000 --> 1:24:39.400 But if you're on a cruise for like a week 1:24:39.479 --> 1:24:41.479 or something like that, you know it's part of you know, 1:24:41.520 --> 1:24:43.719 it's part of traveling. It's like when you're on the plane. 1:24:44.040 --> 1:24:45.960 But to be honest, even when I'm on the airplane, like, 1:24:46.040 --> 1:24:48.840 unless I have a reason to connect to the Internet, 1:24:48.920 --> 1:24:51.720 I usually don't. Like my last flight from Paris to 1:24:51.880 --> 1:24:54.680 lax I did not connect. I specifically said I'm not 1:24:54.760 --> 1:24:57.040 connecting to the internet. It was expensive and I just 1:24:57.120 --> 1:25:00.639 didn't want to pay for it, and why not. Let's 1:25:00.640 --> 1:25:04.960 see here. Joanne, a travel writer and photographer, writes, and 1:25:05.000 --> 1:25:07.160 I've been a follower of years, for years, I appreciate 1:25:07.240 --> 1:25:09.800 all you do for your listeners. As a travel writer 1:25:09.880 --> 1:25:12.679 and photographer, having an Instagram account is key to my outreach. 1:25:12.840 --> 1:25:15.080 You can imagine how devastated I was after waking up 1:25:15.160 --> 1:25:17.240 yesterday's see I had been locked out of my site. 1:25:17.880 --> 1:25:20.080 To make matters worse, the hacker cloned my site and 1:25:20.160 --> 1:25:22.759 my original site is nowhere to be found. It contained 1:25:22.800 --> 1:25:25.360 nearly a thousand original photos, which I stupidly thought were 1:25:25.439 --> 1:25:28.280 safe and will be a nightmare to restore. I immediately 1:25:28.360 --> 1:25:30.680 contacted what I thought was Instagram help, and I got 1:25:30.720 --> 1:25:33.240 a message back asking for a fee to attach more 1:25:33.280 --> 1:25:37.240 securities to my account. How is it possible that Instagram 1:25:37.320 --> 1:25:39.479 can send me such an obvious new hack even though 1:25:39.479 --> 1:25:42.280 I went through their reporting process. I'm devastated, beyond belief. 1:25:42.760 --> 1:25:47.719 My original Instagram is gone without a trace. Uh yeah, Joanne, 1:25:47.760 --> 1:25:50.200 I hear this all the time. And the problem is 1:25:51.080 --> 1:25:53.760 there's two ways that people hacked. Number One, they're not 1:25:53.840 --> 1:25:56.680 really hacking in they are, but they aren't. So when 1:25:56.720 --> 1:25:59.880 people say their Facebook was hacked or their Instagram was hacked, tip, 1:26:00.800 --> 1:26:04.360 people are being tricked into sharing their password and they 1:26:04.479 --> 1:26:08.200 don't have two factor authentication enabled. So if you have 1:26:08.439 --> 1:26:11.560 two factor authentication enabled, which I'm guessing you didn't on 1:26:11.640 --> 1:26:14.960 this account, that is what's going to protect you from 1:26:15.439 --> 1:26:17.800 even if you gave up your password by accident. Like 1:26:18.160 --> 1:26:20.920 what happens is you get a notification that says, hey, 1:26:20.960 --> 1:26:23.040 there's something wrong with your Facebook account, there's something wrong 1:26:23.040 --> 1:26:25.519 with your Instagram account, and you go what, no, no, no, 1:26:25.640 --> 1:26:28.840 what do you mean? And you click that URL you 1:26:29.040 --> 1:26:32.960 log in without thinking and that URL is actually phony, 1:26:33.640 --> 1:26:35.760 and so immediately what they do is they take your 1:26:35.800 --> 1:26:39.240 information that you just gave them and they run with 1:26:39.360 --> 1:26:41.400 it and they take over your account and you're never 1:26:41.439 --> 1:26:44.240 going to get it back. So if you have two 1:26:44.320 --> 1:26:47.559 factor authentication enabled, the trick would be that as soon 1:26:47.560 --> 1:26:50.680 as you log into that account number one, you know, 1:26:50.760 --> 1:26:53.320 you'd realize that. But then when they try to log 1:26:53.360 --> 1:26:56.479 into your account, they're gonna get that message that says 1:26:56.640 --> 1:26:59.720 to get that two factor code texted to them. Now 1:26:59.800 --> 1:27:01.760 you're probably going to get that texted you and you'd say, 1:27:01.760 --> 1:27:04.720 wait a second, I didn't what And so that would 1:27:04.800 --> 1:27:07.080 keep them from getting in, but also it would be 1:27:07.280 --> 1:27:10.679 a clue to you that something went wrong. So please 1:27:10.760 --> 1:27:13.880 have two factor authentication enabled on any account that is 1:27:14.200 --> 1:27:19.080 vital to you. And Facebook dot com slash hacked or 1:27:19.600 --> 1:27:23.360 Instagram dot com slash hacked is the only way to 1:27:23.600 --> 1:27:26.000 try to get your account back. And I've done many 1:27:26.080 --> 1:27:28.840 stories with folks. It takes a very long time. It 1:27:29.000 --> 1:27:30.200 is a long process. 1:27:30.280 --> 1:27:31.040 It's not easy. 1:27:31.520 --> 1:27:33.600 It takes a lot of going through hoops, but you 1:27:33.720 --> 1:27:36.080 stay on it and you might get your account back. 1:27:36.200 --> 1:27:39.320 It just could take a long time. Sorry that happened 1:27:39.360 --> 1:27:42.360 to you. Let's say so many questions that we get. 1:27:43.080 --> 1:27:45.920 Marcia writes in I have a Samsung Galaxy S twenty 1:27:45.960 --> 1:27:48.000 one ultra cell phone. What would be the best luggage 1:27:48.080 --> 1:27:49.840 tracking tags? My husband and I do a lot of 1:27:49.880 --> 1:27:53.160 international traveling for pleasure. I was looking at the Samsung 1:27:53.240 --> 1:27:55.320 tags and the tile. I'm confused by all of them. 1:27:55.960 --> 1:27:56.799 What is the range? 1:27:57.040 --> 1:27:59.000 How many months do they last? Also, what's a good 1:27:59.040 --> 1:28:02.320 tag for my dog? If you have a Samsung phone, 1:28:02.600 --> 1:28:05.880 it depends with Android. You can go two ways. Google 1:28:06.000 --> 1:28:09.640 has their own called find my Device. You can go 1:28:09.720 --> 1:28:11.639 with a tag that works with that and that will 1:28:11.640 --> 1:28:13.920 work with any Android phone. Or if you want to 1:28:13.960 --> 1:28:17.040 go just Samsung specific, they have their own tags called 1:28:17.040 --> 1:28:20.559 the smart tag too. That might be a better bet 1:28:20.640 --> 1:28:22.960 because you have a Samsung phone, but it only uses 1:28:23.000 --> 1:28:26.000 other Samsung phones to find them. I'd say the Android 1:28:26.040 --> 1:28:28.320 ones are probably better, but those tags are more limited 1:28:29.160 --> 1:28:31.640 and they work anywhere there's phones. All right, Coming up, 1:28:31.720 --> 1:28:35.360 We're going to talk to Jared Newman about streaming services. 1:28:36.760 --> 1:28:39.880 Welcome back to rich on Tech. Rich Demiro here hanging 1:28:39.880 --> 1:28:43.320 out with you talking technology. The website for the show 1:28:43.520 --> 1:28:47.120 rich on Tech dot TV. What a show it's been today. 1:28:49.160 --> 1:28:54.280 Jared Newman writes a great newsletter called Advisorator, and recently 1:28:54.960 --> 1:28:57.960 he came out with an entire guide on cord cutting. 1:28:58.640 --> 1:29:01.040 Jared friend of the show, So welcome back. 1:29:01.840 --> 1:29:03.320 Hey Rich, thanks for having me on again. 1:29:03.640 --> 1:29:07.280 Yeah, always enjoy getting your newsletter. I think you're one 1:29:07.320 --> 1:29:09.240 of the first guests on this show. This is your 1:29:09.640 --> 1:29:14.160 cord cutterweekly dot com newsletter. So one of the cool 1:29:14.240 --> 1:29:17.400 things you do is you have an entire list of, 1:29:17.479 --> 1:29:19.760 like all the streaming deals that you keep track of. 1:29:20.400 --> 1:29:22.680 So that's one cool aspect. But tell me about this 1:29:23.120 --> 1:29:27.120 complete guide to chord cutting. What was the reason why 1:29:27.200 --> 1:29:27.600 you wrote this. 1:29:28.880 --> 1:29:30.760 It's just something I've wanted to do for a really 1:29:30.880 --> 1:29:36.759 long time, basically assembling all this knowledge that I've put together. 1:29:36.840 --> 1:29:40.400 I mean, I've been writing a weekly column for tech 1:29:40.520 --> 1:29:45.120 Hive about We're Cutting for almost a decade now, so 1:29:45.200 --> 1:29:47.800 I helped a lot of people get rid of cable, 1:29:47.840 --> 1:29:50.600 get read of satellite TV, save money on streaming, and 1:29:50.760 --> 1:29:52.760 I just kind of wanted to put together like a 1:29:52.960 --> 1:29:58.080 big collection of things on like where to start answering 1:29:58.160 --> 1:30:00.599 all the common questions that I've gotten over the years. 1:30:01.000 --> 1:30:03.519 Just walking through every step of the process of like 1:30:04.120 --> 1:30:06.760 you're starting at square one. You know you need to 1:30:06.800 --> 1:30:09.519 get rid of Spectrum TV or Comcast or whatever it is. 1:30:10.000 --> 1:30:12.479 And you know where do you go from just that 1:30:12.640 --> 1:30:14.560 wanting to do it to actually doing it? 1:30:14.680 --> 1:30:15.960 So I put together a. 1:30:16.000 --> 1:30:18.120 Set of online guides and then I made a PDF 1:30:18.240 --> 1:30:19.800 version because there was a lot of people that wanted 1:30:19.920 --> 1:30:23.720 that document and that I launched that maybe a month 1:30:23.800 --> 1:30:26.559 or a month and a half ago, and it's been 1:30:26.640 --> 1:30:27.759 a great, great response. 1:30:28.200 --> 1:30:30.120 Really glad that I finally put that all together. 1:30:30.680 --> 1:30:33.720 So I guess to start, the number one question is 1:30:33.920 --> 1:30:35.840 should you cut the cord? I mean, it used to 1:30:35.880 --> 1:30:37.719 be it was a lot cheaper to cut the cord. 1:30:37.840 --> 1:30:40.160 Now that has changed depending on what you subscribe to. 1:30:40.960 --> 1:30:42.560 Do you still think it's a better way to go? 1:30:43.520 --> 1:30:44.040 Yeah, of course. 1:30:44.120 --> 1:30:46.719 I mean I think one thing that often gets lost 1:30:46.800 --> 1:30:49.880 sight of is cable got more expensive too, right, and 1:30:49.920 --> 1:30:51.200 satellite got more expensive. 1:30:51.680 --> 1:30:53.680 Every time there's a price site for Netflix or what 1:30:53.800 --> 1:30:54.000 have you. 1:30:54.080 --> 1:30:57.360 There's a lot of grousing about that, obviously, but you 1:30:57.720 --> 1:30:59.800 look at your cable bill and those are going up 1:30:59.800 --> 1:31:02.280 by the same or more on a yearly basis. And 1:31:02.320 --> 1:31:03.880 that's why a lot of people are still looking at 1:31:03.920 --> 1:31:06.960 this and figuring that they have to do it. And yeah, 1:31:07.040 --> 1:31:08.479 there's a lot of different ways to. 1:31:08.520 --> 1:31:11.400 Cut the cord. In some ways, it's easier now because you. 1:31:11.439 --> 1:31:13.679 Can get a lot of the stuff that you couldn't 1:31:13.680 --> 1:31:17.519 get at all when I dropped cable in two thousand 1:31:17.560 --> 1:31:19.600 and eight, and you know, it was kind of like 1:31:19.680 --> 1:31:22.400 if you wanted to watch something on HBO, you were 1:31:22.439 --> 1:31:24.120 just out of luck. And so now you can just 1:31:24.160 --> 1:31:26.639 subscribe to Max by itself and get that content. 1:31:27.120 --> 1:31:30.280 So, yeah, there's talk to them. I talk a lot 1:31:30.320 --> 1:31:33.439 in the guide about is just sort of this path. 1:31:33.360 --> 1:31:35.960 You go down of do you subscribe to one of 1:31:36.040 --> 1:31:39.040 these big TV packages that's kind of like cable or 1:31:39.080 --> 1:31:41.120 do you kind of go your own way with things 1:31:41.160 --> 1:31:43.000 like Netflix and Max and Hulu. 1:31:43.840 --> 1:31:44.040 Yeah. 1:31:44.080 --> 1:31:46.840 I remember when I finally convinced my wife to cut 1:31:46.920 --> 1:31:48.320 the cord. This was a couple of years ago. It 1:31:48.400 --> 1:31:49.800 was kind of like a big deal in our house, 1:31:49.920 --> 1:31:54.519 Like she was very concerned and with some reasoning. You know, 1:31:54.920 --> 1:31:57.720 it was kind of validated over the years because, yeah, 1:31:57.800 --> 1:32:00.439 sometimes it's tricky to figure out like where's this streaming? 1:32:00.720 --> 1:32:03.160 How do we watch this game? Like I remember watching 1:32:03.280 --> 1:32:05.720 like specifically like award shows. You know, she wanted to 1:32:05.760 --> 1:32:08.439 watch like a certain award show. I'm like, I don't 1:32:08.439 --> 1:32:10.720 really have a good way of doing that, because you know, 1:32:10.760 --> 1:32:12.559 we have all the Netflix and stuff, but we didn't 1:32:12.600 --> 1:32:14.920 have at that time, like a good you know, you 1:32:15.040 --> 1:32:17.320 just need like over the air or like maybe something 1:32:17.439 --> 1:32:19.160 was on like E back in the day, you know, 1:32:19.320 --> 1:32:22.479 like I remember that Channel E. You know. It's like 1:32:22.960 --> 1:32:24.400 I was like, I don't really have a way of 1:32:24.600 --> 1:32:27.280 accessing that because there was no service to get it on. 1:32:28.040 --> 1:32:30.000 But now that's all changed because so many people are 1:32:30.040 --> 1:32:34.519 getting cable streaming packages, like on their streaming service, which 1:32:34.600 --> 1:32:35.840 is kind of like the same price. 1:32:37.600 --> 1:32:41.320 So my parents cut the cord. I think it was 1:32:41.400 --> 1:32:43.680 maybe like a year ago. I'd been trying to get 1:32:43.720 --> 1:32:46.479 them to do it for forever. You know, they had 1:32:46.600 --> 1:32:50.920 Verizon FiOS on Maryland, and you know I got them 1:32:50.920 --> 1:32:53.240 on YouTube TV, which is seventy three dollars a month. 1:32:53.280 --> 1:32:56.200 It's not super cheap, but compared to what they were 1:32:56.560 --> 1:32:59.200 getting with Verizon, you know, I think it would end 1:32:59.280 --> 1:33:01.040 up saying like hundred dollars a months when you. 1:33:01.360 --> 1:33:05.000 Take out all the boxes and DVR and all that stuff. 1:33:05.439 --> 1:33:07.640 And of course once they did it, they were like, man, 1:33:07.720 --> 1:33:10.439 we really should have done this years ago, and they're 1:33:10.520 --> 1:33:11.000 very happy. 1:33:11.600 --> 1:33:13.920 So I think, and I think what I always tell 1:33:14.000 --> 1:33:17.880 people is that it's really about the flexibility that the 1:33:18.000 --> 1:33:20.519 cord cutting gives you. You know, if you want to pause, 1:33:20.600 --> 1:33:23.519 if you know, budgets tight whatever, or maybe you just 1:33:23.560 --> 1:33:25.720 want to watch free stuff on like what's the one 1:33:25.800 --> 1:33:27.479 to be I think it's called it's like the you know, 1:33:27.520 --> 1:33:29.200 they have like a lot of Pluto. You know, there's 1:33:29.240 --> 1:33:32.920 like so many like free ad supported services. But the 1:33:33.000 --> 1:33:35.439 number one thing I always tell people is you have 1:33:35.520 --> 1:33:36.960 to figure out what do you want to watch? Like 1:33:37.080 --> 1:33:39.960 is there a particular sports team? Is there a particular channel? 1:33:40.040 --> 1:33:41.320 Like for some people it's like I just want to 1:33:41.320 --> 1:33:43.960 watch Bravo. It's like, okay, well let's find the streaming 1:33:44.040 --> 1:33:47.800 service that's the cheapest that offers that channel. Is there 1:33:48.000 --> 1:33:49.120 is there ways of doing that? 1:33:50.080 --> 1:33:51.080 It depends on the content. 1:33:51.200 --> 1:33:52.960 So, like like I was kind of saying before, I 1:33:53.000 --> 1:33:55.720 always start from the perspective of like, are you just 1:33:55.840 --> 1:33:58.960 wanting to drop in these very specific cable channels, in 1:33:59.040 --> 1:34:01.880 which case you're going to need something like YouTube TV 1:34:02.160 --> 1:34:05.519 or Sling TV. You know, live TV streaming services what 1:34:05.640 --> 1:34:08.720 I kind of kind of call them, but you can. 1:34:08.840 --> 1:34:10.519 It's like, all right, well am I willing to be? 1:34:11.400 --> 1:34:13.400 Think of it on the spectrum of like how flexible 1:34:13.439 --> 1:34:15.439 am I willing to be? Because I want to save money? 1:34:15.760 --> 1:34:17.840 Because if you are more flexible, then you go down 1:34:17.920 --> 1:34:20.320 that path like you said of oh, well, you know, 1:34:20.360 --> 1:34:22.160 if I look at Peacock, it turns out they have 1:34:22.320 --> 1:34:25.559 a lot of Bravo content. I don't think they offer 1:34:25.720 --> 1:34:28.680 like a direct one to one equivalent of like the 1:34:28.800 --> 1:34:31.640 Bravo live stream, but they have the same shows. So 1:34:31.760 --> 1:34:34.639 are you willing to have that versus like I want 1:34:34.680 --> 1:34:37.280 a DVR and I want this like very specific DVR 1:34:37.439 --> 1:34:41.360 concept of recording shows. You know, the more rigid you are, 1:34:41.600 --> 1:34:44.000 maybe maybe the more you end up having to pay 1:34:44.280 --> 1:34:46.160 or maybe it just doesn't end up working out for you. 1:34:46.760 --> 1:34:48.599 But if you're very flexible, you can save a ton 1:34:48.640 --> 1:34:48.960 of money. 1:34:49.840 --> 1:34:52.640 So what is your guidance? What did you learn in 1:34:52.720 --> 1:34:55.200 the in the creating of this guide? 1:34:56.960 --> 1:34:59.560 Well, you know, one thing I've learned, maybe not in 1:34:59.560 --> 1:35:02.360 the creation this guide, but just like over the years, 1:35:02.560 --> 1:35:05.680 Like the number one question that I get is like 1:35:06.439 --> 1:35:11.640 I want DVR, So it really like that is like 1:35:11.760 --> 1:35:13.920 a big thing I put in the guy's like, yes, 1:35:14.080 --> 1:35:17.559 you can have DVR if you sign up for one 1:35:17.600 --> 1:35:20.719 of these live TV streaming services. They all include DVR. 1:35:21.360 --> 1:35:23.880 I do like to there's kind of these other workarounds 1:35:23.920 --> 1:35:26.240 you can go down where you can record from services 1:35:26.360 --> 1:35:30.640 like Netflix or skip commercials and services like Netflix if 1:35:30.680 --> 1:35:34.200 you use the right tools. They're kind of hacky, nerdy workarounds, 1:35:34.240 --> 1:35:36.680 but I like to highlight those two for people who 1:35:36.760 --> 1:35:39.599 have a little bit more technical wherewithal and maybe want 1:35:39.640 --> 1:35:41.040 to have a little bit more control over that. 1:35:41.640 --> 1:35:45.519 So that's the number one question, the DVR. What's number two? 1:35:45.640 --> 1:35:48.240 Is sports always kind of like the big driver of 1:35:48.320 --> 1:35:51.760 all of this, Not. 1:35:51.880 --> 1:35:54.360 Necessarily, I mean, I guess I would say like the 1:35:54.479 --> 1:35:55.040 number two. 1:35:55.800 --> 1:35:58.840 It's just kind of that, like you said, the catch 1:35:58.880 --> 1:36:02.719 all of like I want X, Y or Z specific program, 1:36:03.240 --> 1:36:06.120 specific show. Sometimes it is like I want to watch 1:36:06.200 --> 1:36:08.920 this specific team, And of course the answer is always 1:36:08.920 --> 1:36:10.840 going to vary depending on where you are and what 1:36:11.600 --> 1:36:15.160 show or channel it is, but usually there's a way. 1:36:16.000 --> 1:36:18.240 This is like the most thorough guide I've ever seen 1:36:18.280 --> 1:36:20.880 in my life on streaming, Like I'm reading through some 1:36:21.000 --> 1:36:24.360 of these things like you know, you you go into 1:36:24.439 --> 1:36:26.840 like how to watch CBS, how to watch ABC, how 1:36:26.880 --> 1:36:29.360 to watch NBC, how to watch Fox, how to watch PBS, 1:36:30.160 --> 1:36:32.439 how to watch your local news, how to watch national 1:36:32.479 --> 1:36:36.320 and international news. Also you've got a great uh you 1:36:36.439 --> 1:36:39.840 linked up to the streamable which has like a matchmaker. 1:36:40.080 --> 1:36:42.640 That's a that's a pretty useful tool as well. Can 1:36:42.680 --> 1:36:43.280 you tell me about that. 1:36:43.920 --> 1:36:46.080 Yeah, there's a few tools like that. 1:36:46.160 --> 1:36:47.760 I think I'll linked to at least two or three 1:36:47.800 --> 1:36:51.360 of them, where you basically you plug in the channels 1:36:51.360 --> 1:36:55.160 that you want and they will tell you the live 1:36:55.240 --> 1:36:57.000 TV streaming services that match. 1:36:57.240 --> 1:36:58.720 So if you are like, you know, I want to 1:36:58.760 --> 1:37:00.800 watch ABC, CNN. 1:37:00.640 --> 1:37:03.400 And PBS, okay, you put those in and it will 1:37:03.439 --> 1:37:06.840 tell you which services have those those particular channels. I 1:37:06.880 --> 1:37:09.200 think I may have linked to a service called my 1:37:09.479 --> 1:37:13.320 Bundle dot tv, which is a little a little more 1:37:13.360 --> 1:37:16.960 interesting because they do have that kind of thing. But 1:37:17.040 --> 1:37:20.759 then they also will recommend some of those standalone services 1:37:20.800 --> 1:37:23.320 that may be cheaper. So if you say, you know, 1:37:23.400 --> 1:37:25.960 I want to watch NBC, they might say, well, have 1:37:26.080 --> 1:37:29.439 you considered just subscribing to peacock where some of these 1:37:29.479 --> 1:37:33.120 other services don't They don't recommend those smaller, uh cheaper 1:37:33.160 --> 1:37:36.640 streaming services like that. So yeah, I mean it's just 1:37:36.760 --> 1:37:39.240 a it's just a matter of kind of helping people 1:37:40.160 --> 1:37:42.840 figure out exactly what they need. Like you said, there's 1:37:42.840 --> 1:37:45.200 so many different paths you can go down, and it's 1:37:45.240 --> 1:37:46.519 just a matter of choosing the right one. 1:37:46.720 --> 1:37:48.840 Yeah, it's almost like I choose your own adventure book. 1:37:48.920 --> 1:37:51.200 But in a uh in a guide, what do you 1:37:51.400 --> 1:37:54.920 what do you like for uh, you know, streaming versus 1:37:55.560 --> 1:37:57.280 you know, people get these smart TVs. 1:37:57.760 --> 1:37:58.840 What's your guidance on that? 1:37:59.000 --> 1:38:01.120 Do you think people should get like separate device to 1:38:01.200 --> 1:38:03.280 stream or just use what's included on their TV? 1:38:03.360 --> 1:38:04.360 And what device do you like? 1:38:05.720 --> 1:38:08.960 People have strong opinions on that. I tend to say, like, 1:38:09.160 --> 1:38:11.400 if you have a smart TV and it's fairly recent, 1:38:12.320 --> 1:38:15.680 there's really no harm in like using it, And if 1:38:15.720 --> 1:38:19.400 it has the apps that you want and you're fine 1:38:19.479 --> 1:38:23.360 with the interface and it's fast enough, then that's fine. 1:38:23.560 --> 1:38:23.680 Right. 1:38:24.479 --> 1:38:28.519 You can always add a streaming device later. You already 1:38:28.560 --> 1:38:31.080 bought this TV. You may not need to like throw 1:38:31.160 --> 1:38:34.560 more money at more hardware if it's not necessary, So 1:38:34.960 --> 1:38:38.200 at least give it a try, you know, in my case, 1:38:38.640 --> 1:38:39.160 I have a. 1:38:40.479 --> 1:38:45.280 High Sense TV that runs Android Google TV, I should say, 1:38:45.320 --> 1:38:48.080 and it's okay, but I prefer Apple TV. 1:38:48.240 --> 1:38:50.719 I just like the interface. It's faster and cleaner. 1:38:51.120 --> 1:38:53.519 There's no annoying like banner ads or things that kind 1:38:53.560 --> 1:38:56.720 of glutter up the UI, and I like what they 1:38:56.840 --> 1:39:00.519 generally do around surfacing shows that you're already watching and 1:39:00.600 --> 1:39:02.920 making it easier to pick up where you left off. 1:39:03.240 --> 1:39:05.720 So that's our default in the living room is Apple 1:39:05.800 --> 1:39:08.320 TV four K connected to that TV, and I just 1:39:08.400 --> 1:39:11.960 had it set up to like bypass the default smart 1:39:12.000 --> 1:39:15.280 TV interface and it just skips directly to the Apple 1:39:15.320 --> 1:39:16.960 TV input when I turn it on. 1:39:17.360 --> 1:39:19.200 I also have a High Sense TV, and I just 1:39:19.320 --> 1:39:22.200 realized that I can press the Google Assistant button and 1:39:22.320 --> 1:39:24.280 it overlays on my Apple TV. 1:39:24.280 --> 1:39:24.880 That I'm using. 1:39:25.080 --> 1:39:27.200 So I was like, wait a second, what I thought 1:39:27.200 --> 1:39:29.559 I had to be on their home screen? But Apple 1:39:29.640 --> 1:39:33.160 TV is the last holdout that does not have ads 1:39:33.360 --> 1:39:36.320 on the home screen. Fire TV is littered with them, 1:39:36.400 --> 1:39:39.599 and so is Roku, and they're now they're like auto playing, 1:39:39.680 --> 1:39:41.800 and so it's really gotten like where the Apple TV 1:39:41.960 --> 1:39:45.680 is pretty calm compared to everything else that's going on 1:39:45.800 --> 1:39:49.479 these other ones, Jared, how can folks find this cord 1:39:49.520 --> 1:39:50.080 cutting guide? 1:39:50.760 --> 1:39:53.760 So if you want to just type in chordcutterweekly dot 1:39:53.880 --> 1:39:58.160 com slash guide that will take you to it. Yeah, 1:39:58.240 --> 1:40:00.000 I appreciate if you sign up for my news life 1:40:00.000 --> 1:40:03.479 Atcordcutter Weekly dot com as well. I usually link to 1:40:03.720 --> 1:40:06.240 the guide somewhere in the newsletter so you can find 1:40:06.280 --> 1:40:06.760 it that way. 1:40:07.200 --> 1:40:10.599 And the definitely check out the big list of streaming 1:40:10.720 --> 1:40:15.000 deals that's regularly updated by you on cord Cutter Weekly 1:40:15.080 --> 1:40:15.479 dot com. 1:40:15.800 --> 1:40:17.800 Jared Newman, thanks so much for joining me today. 1:40:18.360 --> 1:40:19.360 Thanks Rich as always. 1:40:20.240 --> 1:40:22.960 All right, coming up, we'll do the feedback. Plus, I've 1:40:22.960 --> 1:40:25.800 got a handy website for you that helps you use 1:40:26.080 --> 1:40:28.360 Siri to do all kinds of stuff with your voice. 1:40:28.840 --> 1:40:33.040 You are listening to rich on Tech. Welcome back to 1:40:33.160 --> 1:40:36.000 rich on Tech. Rich Demiro here hanging out with you, 1:40:36.320 --> 1:40:40.040 talking technology. The website for the show rich on Tech 1:40:40.120 --> 1:40:41.920 dot tv. If you want to link to anything that 1:40:42.000 --> 1:40:44.280 I mentioned here, just go there and look for the 1:40:44.400 --> 1:40:46.559 light bulb at the top of the page. You tap 1:40:46.600 --> 1:40:49.040 the light bulb, it will bring you to the show notes. 1:40:50.320 --> 1:40:53.120 We keep great notes for every single show, so if 1:40:53.160 --> 1:40:56.679 I mentioned something a link website. Whatever it is all there. 1:40:57.240 --> 1:41:00.120 Rich on tech dot TV hit the light bulb. A 1:41:00.200 --> 1:41:04.200 couple of more items of note. This week, Google unveiled 1:41:04.240 --> 1:41:07.880 the Pixel nine Pro and Pixel nine Pro Fold ahead 1:41:07.920 --> 1:41:09.920 of their official event. This is a weird thing that 1:41:10.000 --> 1:41:12.479 Google does. Not only are they holding their event earlier 1:41:12.520 --> 1:41:15.280 than ever this year for these new phones, now they're 1:41:15.280 --> 1:41:17.360 showing them off online, so you can just go online 1:41:17.400 --> 1:41:19.839 and like see what they look like. Now, it's not everything, 1:41:20.320 --> 1:41:23.439 not all the details, but still AI is a huge 1:41:23.520 --> 1:41:25.920 part of these phones. You can see what the design 1:41:26.000 --> 1:41:30.280 of the Pixel nine Pro fold. It's flatter, kind of 1:41:30.360 --> 1:41:33.960 a rounder footprint Pixel nine Apparently they're going to come 1:41:34.000 --> 1:41:36.400 out with the Pixel nine Pro in two sizes, which 1:41:36.479 --> 1:41:38.280 is kind of nice. You can you can choose, do 1:41:38.280 --> 1:41:40.080 you on a smaller phone, bigger phone, but it's still 1:41:40.080 --> 1:41:42.920 gonna have the same features. The official event is scheduled 1:41:42.960 --> 1:41:45.880 for August thirteenth. I'm looking forward to it. I will 1:41:45.920 --> 1:41:47.800 be there and if you want to check these out, 1:41:47.840 --> 1:41:49.640 you can go to the Google Store and see what 1:41:49.720 --> 1:41:53.439 that's all about. Came across a handy website this week. 1:41:53.479 --> 1:41:58.640 If you like to use Siri siriuserguide dot com. This 1:41:58.920 --> 1:42:02.000 is a website that it helps you understand what Siri 1:42:02.200 --> 1:42:04.680 is capable of. Now, there's lots of user guides on 1:42:04.720 --> 1:42:06.800 Apple's website, but this one kind of shows you a 1:42:06.840 --> 1:42:08.639 lot of cool different things you can do with Siri. 1:42:08.840 --> 1:42:12.200 So if you're just looking to expand your knowledge of Siri, 1:42:12.840 --> 1:42:15.120 it'll tell you you know how to use Siri to 1:42:15.200 --> 1:42:17.839 listen to music, how to use it to send audio messages, 1:42:18.640 --> 1:42:22.400 how to all kinds of stuff, read text to you, WhatsApp, 1:42:22.520 --> 1:42:27.799 whatever you want, siriuserguide dot com. And it keeps activating 1:42:27.880 --> 1:42:31.320 my phone, so I apologize if it's activating yours. And 1:42:31.479 --> 1:42:33.439 if you're a college student or if you have a 1:42:33.520 --> 1:42:38.160 college student there max is offering fifty percent off the 1:42:38.280 --> 1:42:40.639 streaming service. Now, when I was in college, I couldn't 1:42:40.640 --> 1:42:42.680 afford any streaming service, so I don't know. You may 1:42:42.760 --> 1:42:44.519 have to put the bill on this one for your kids. 1:42:45.000 --> 1:42:47.439 But it's five dollars per month instead of the usual ten, 1:42:47.960 --> 1:42:51.560 So you can look for this promotion. HBO Max is 1:42:51.800 --> 1:42:54.800 fifty percent off for US college students. I'll put the 1:42:54.880 --> 1:42:58.400 link on the website time for feedback. These are the emails, 1:42:58.439 --> 1:43:01.519 the comments, and the questions I get from you. Guermo 1:43:01.640 --> 1:43:05.959 from Los Angeles writes in regarding the caller about Spectrum 1:43:06.040 --> 1:43:07.679 Wi Fi, I had a similar problem. 1:43:07.760 --> 1:43:10.080 I was getting slow internet speed. I called Spectrum. 1:43:10.120 --> 1:43:12.360 They ran the test from their end, saying I was 1:43:12.439 --> 1:43:14.559 getting the proper speed, but I set up an appointment 1:43:14.680 --> 1:43:17.599 for a tech to come out. Anyway, the tech came 1:43:17.600 --> 1:43:19.280 out and found one of my cables to the modem 1:43:19.360 --> 1:43:21.720 was loose. Why didn't I think of that? No problems now, 1:43:21.800 --> 1:43:24.519 and I was not charged for the visit. Also, Spectrum 1:43:24.560 --> 1:43:27.400 will supply you with Wi Fi extenders for three dollars 1:43:27.439 --> 1:43:27.840 a month. 1:43:28.439 --> 1:43:28.839 Thanks. 1:43:30.200 --> 1:43:34.360 I got some feedback on the crazy callers earlier. Catherine 1:43:34.400 --> 1:43:37.360 from Upland rights in rich being a labor and delivery nurse, 1:43:37.439 --> 1:43:40.320 we are all aware of what the quote full moon 1:43:40.439 --> 1:43:44.080 can mean craziness. Also, on this day in nineteen sixty nine, 1:43:44.120 --> 1:43:46.439 we walked on the moon. I'm assuming she means like 1:43:46.560 --> 1:43:47.920 people walked on the moon, not her. 1:43:48.200 --> 1:43:51.600 As care about it. I'm not an astrologist. That's not 1:43:51.680 --> 1:43:52.439 even a word, is it. 1:43:53.200 --> 1:43:56.360 Marie from Los Angeles writes in maybe the person with 1:43:56.640 --> 1:44:00.000 the Bank of America issue should reset their password again yesterday. 1:44:00.000 --> 1:44:02.160 That's a good idea. Always try the password reset. 1:44:02.920 --> 1:44:05.400 Mark writes in, you suggested that the best one can 1:44:05.479 --> 1:44:08.040 hope for for speed over Wi Fi is about half 1:44:08.120 --> 1:44:11.960 compared to connecting via Ethernet. Actually, I have a supplied 1:44:12.040 --> 1:44:14.960 cable modem SLASH router on a three hundred megabits per 1:44:15.000 --> 1:44:18.000 second plan. I get about three hundred and thirty megabits 1:44:18.040 --> 1:44:20.479 per second. I'm in the office where the router is located. 1:44:20.760 --> 1:44:23.160 I get the full speed over the five gigahertz Wi Fi. 1:44:23.680 --> 1:44:26.920 The two point four gigaherts is slower, but doesn't everyone 1:44:27.000 --> 1:44:29.320 have a router with five gigaherts these days? 1:44:29.680 --> 1:44:31.000 Even down the hall, I still. 1:44:30.840 --> 1:44:33.360 Get about two fifty All right, Well, Mark, Yes, I 1:44:33.479 --> 1:44:35.479 was just giving people kind of an idea that you 1:44:36.000 --> 1:44:38.280 may not get the full speed over Wi Fi that 1:44:38.400 --> 1:44:39.679 you would get via wired. 1:44:39.760 --> 1:44:41.200 But I'm glad it's working out for you. 1:44:42.520 --> 1:44:45.719 Peter from San Pedro writes in, my wife ran across 1:44:45.800 --> 1:44:49.479 a TikTok video recently warning to check your Amazon Prime 1:44:49.560 --> 1:44:52.760 Day Deals receipt as some deals were less expensive. The 1:44:52.880 --> 1:44:55.920 next day, after Prime Day Deals ended, she tallied up 1:44:55.920 --> 1:44:59.080 her receipts and did find a seven dollars difference. Might 1:44:59.200 --> 1:45:01.160 seem like not like a lot, but I'm sure it 1:45:01.280 --> 1:45:03.519 makes you question Prime Day. Is that really their best 1:45:03.560 --> 1:45:04.280 deals of the year. 1:45:04.720 --> 1:45:04.840 Now? 1:45:04.920 --> 1:45:08.120 My wife feels kind of cheated and questions Amazon's motives. 1:45:08.520 --> 1:45:11.639 She did contact customer service and they offered a refund 1:45:11.720 --> 1:45:13.880 of ten dollars. Here's the deal with Prime Day. 1:45:14.240 --> 1:45:14.640 You got it. 1:45:14.880 --> 1:45:16.720 If it's a deal to you, it's a deal. So 1:45:16.800 --> 1:45:19.280 the stuff I bought, it was definitely cheaper on Prime 1:45:19.360 --> 1:45:21.719 Day than it was on other days. All the random 1:45:21.760 --> 1:45:24.040 stuff they're selling, I can't vouch for it, but yes 1:45:24.240 --> 1:45:26.680 it is. Some of it's better, some of it's not. 1:45:26.840 --> 1:45:30.519 That's why you got to check those prices. Let's get 1:45:30.680 --> 1:45:33.280 some other stuff here. We got more about Prime Day. 1:45:33.400 --> 1:45:36.160 Gheramo writes in is this Garmo? Do we have two 1:45:36.200 --> 1:45:40.120 Gharamos this time? He said, you can get Vic's Premium 1:45:40.200 --> 1:45:43.479 with ads if you're a Spectrum customer. It's a Spanish 1:45:43.560 --> 1:45:47.720 language streaming service similar to Peacock. Good service. I'm not 1:45:47.840 --> 1:45:49.920 able to listen to your show live. I listened via 1:45:50.000 --> 1:45:52.920 podcast in parts. I'm glad you make it available this way. 1:45:53.040 --> 1:45:53.320 Thank you. 1:45:55.320 --> 1:45:57.639 Joanne and Tony from San Diego write in, my husband 1:45:57.680 --> 1:45:59.800 and I listen to your podcast religiously and are so 1:46:00.000 --> 1:46:02.679 grateful for the knowledge you impart to your listeners. Many 1:46:02.720 --> 1:46:04.840 of us, many of them like us, really need to 1:46:04.880 --> 1:46:06.400 know what's going on in the tech world out there. 1:46:06.520 --> 1:46:10.479 Warmest regards and thanks, thank you, Joanne and Patricia. Finally, 1:46:10.560 --> 1:46:12.840 with so many apps and items to subscribe to, I'm 1:46:12.880 --> 1:46:16.120 deeming this the year two power back for our family. 1:46:16.280 --> 1:46:18.960 I could never delete your newsletter. Your information is way 1:46:19.040 --> 1:46:21.920 too valuable in our techy world and most of us 1:46:22.360 --> 1:46:24.599 I trust your and most of all, I trust your 1:46:24.640 --> 1:46:25.960 reporting wholeheartedly. 1:46:26.200 --> 1:46:26.559 Smile. 1:46:26.920 --> 1:46:30.479 You're the best out there, Patricia. Thank you, Patricia. That's 1:46:30.520 --> 1:46:32.160 going to do it for this episode of the show. 1:46:32.200 --> 1:46:34.759 You can find links to everything I mentioned on my website. 1:46:34.880 --> 1:46:38.080 Just go to rich on tech dot tv. You can 1:46:38.160 --> 1:46:40.800 find me on social media. I am at rich on tech. 1:46:40.880 --> 1:46:44.000 Coming up next week, I've got some tips and tricks 1:46:44.200 --> 1:46:47.040 for traveling internationally with your smartphone. 1:46:47.080 --> 1:46:48.719 I learned a lot when I was over in Paris. 1:46:49.080 --> 1:46:51.040 I've got a whole list of the things you can 1:46:51.080 --> 1:46:53.799 do to make sure your prep to avoid those roaming charges, 1:46:54.280 --> 1:46:57.679 get around like a local, stay connected, watch your stuff 1:46:57.720 --> 1:46:59.960 on the go. I'll have that all next week. Thanks 1:47:00.000 --> 1:47:01.439 so much, for listening. There are so many ways you 1:47:01.479 --> 1:47:03.920 can spend your time. I do appreciate you spending it 1:47:04.120 --> 1:47:06.320 right here with me. Thanks to everyone who makes this 1:47:06.360 --> 1:47:07.759 show possible. I'm rich Tomiro. 1:47:08.200 --> 1:47:09.000 Talk to you real soon.