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Speaker 1: How a software update brought down thousands of computers, make

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Speaker 1: that millions of computers worldwide, The return of the iPod

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Speaker 1: kinda sorta A major retailer stops accepting checks? Are you

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Speaker 1: still writing them? Plus your tech questions answered? What's going on?

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Speaker 1: I'm Richdmiro and this is Rich on Tech. This is

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Speaker 1: the show where I talk about the tech stuff I

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Speaker 1: think you should know about. It's also the place where

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Speaker 1: I answer your questions about technology. I believe that tech

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Speaker 1: should be interesting, useful, and fun. Let's open up those

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Speaker 1: phone lines at triple eight Rich one oh one. That's

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Speaker 1: eight eight eight seven four to two, four to one

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Speaker 1: zero one. Give me a call if you have a

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Speaker 1: question or comment about technology. Got a hot take on something,

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Speaker 1: Give me a call. Email also open. Just go to

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Speaker 1: rich on tech dot tv hit contact. Great guests this

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Speaker 1: week John Hammond, principal security researcher at Huntress, is going

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Speaker 1: to join to talk about the major IT outage. We've

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Speaker 1: got Zach Hall, editor at large at nine to five MAC.

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Speaker 1: He's going to join to talk about iOS eighteen public beta.

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Speaker 1: And Jared Newman of Advisorator friend of the show, will

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Speaker 1: join to talk about his latest cord Cutting Guide. What

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Speaker 1: a week it was with the global it meltdown all

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Speaker 1: because of a company named CrowdStrike. Their update caused a

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Speaker 1: wide spread outage heard across the world. Now, CrowdStrike is

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Speaker 1: a cyber security company. They released this flawed software update

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Speaker 1: on July nineteenth. The impact was pretty immediate. The update

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Speaker 1: affected and estimated eight point five million Windows devices. Now,

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Speaker 1: that is less than one percent of all Windows machines.

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Speaker 1: But but the impact was so significant because CrowdStrike has

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Speaker 1: a lot of heavy hitters as their customers, critical enterprises,

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Speaker 1: companies big and small.

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Speaker 2: Who was affected?

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Speaker 1: Major airlines, hospitals, banks, retailers, emergency services all impacted. Even

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Speaker 1: Starbucks people had trouble ordering their Ventae triple lattes from

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Speaker 1: their phones. It was pure chaos. When the caffeine stops flowing,

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Speaker 1: that's when America has a problem. So my takeaway from

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Speaker 1: this incident it really highlights the interconnected nature of our

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Speaker 1: global tech ecosystem, our global tech economy. It used to

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Speaker 1: be things were not as interconnected, Companies were not as

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Speaker 1: wide ranging, They didn't span the globe.

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Speaker 2: It might have been a local impact.

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Speaker 1: Now everything it seems has these It just seems like

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Speaker 1: every incident we have continues to get bigger and more global.

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Speaker 3: Now.

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Speaker 1: Microsoft talked about the importance of safe deployment of resources

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Speaker 1: like this and of course disaster recovery for us the

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Speaker 1: average person. I think the big takeaway here is back

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Speaker 1: up your system, Back up your system, back up your system.

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Speaker 4: Now.

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Speaker 1: CrowdStrike did issue a pretty quick fix, but the problem

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Speaker 1: is the fix wasn't as simple to deploy as the

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Speaker 1: original software updates. The original software update went out quickly

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Speaker 1: and was installed on a lot of these systems. The

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Speaker 1: fix in many cases required manual repairs by IT staff. Yes,

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Speaker 1: they are still dealing with this. In many cases, some

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Speaker 1: of them had to manually bring the computer back to

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Speaker 1: life from a backup. Otherwise you had to safe boot

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Speaker 1: the computer, which, if you're doing a lot of remote

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Speaker 1: access into your systems, a lot of times you weren't

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Speaker 1: able to rete access in to do the fix that

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Speaker 1: was necessary. And of course, the incident raises a lot

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Speaker 1: of questions about software testing processes, like how did this

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Speaker 1: software update go out that was flawed without someone figuring

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Speaker 1: that out? Don't they test this stuff before it goes out?

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Speaker 1: And also, who's liable is it? CrowdStrike are they are

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Speaker 1: they gonna have to pay up for all these issues.

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Speaker 1: I mean all these airlines, just the airlines alone, so

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Speaker 1: many people had delayed flights or canceled flights. The airline's

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Speaker 1: got to pay out or get those people on a

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Speaker 1: new flight. Who's liable for all that? CrowdStrike stock fell

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Speaker 1: eleven percent following the incident. Now things are coming back

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Speaker 1: up online, but this was not an easy one to

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Speaker 1: recover from. I got lots of comments on my Facebook,

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Speaker 1: on my Twitter, on my Instagram, and of course this

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Speaker 1: is just the high level stuff. We're gonna have our

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Speaker 1: guest later in this hour, who is an expert over

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Speaker 1: a million followers.

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Speaker 2: On social media on YouTube.

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Speaker 1: He is going to break it down and explain what

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Speaker 1: went wrong here, what we can learn from this, and

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Speaker 1: really just kind of break down how this even happened

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Speaker 1: and what his take is on it. So that will

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Speaker 1: be later this hour. I just wanted to give you

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Speaker 1: the high level stuff. But here's some of the responses

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Speaker 1: I got on my social media. Eric wrote, oh, he

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Speaker 1: posted a jiff. When you're an IT director and your

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Speaker 1: company doesn't use CrowdStrike, you're sitting easy because you're like, WHOA, Okay,

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Speaker 1: Michelle says, it was a fun day today and the

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Speaker 1: day's not over. Only one co worker is able to

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Speaker 1: log on. Our IT department is working diligently to fix

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Speaker 1: a lot of these computers. Crazy Bill says, this morning,

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Speaker 1: I tried to buy a product from my local farm

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Speaker 1: supply store. The clerk said their PC based register was

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Speaker 1: down and not usable at all. He said, without their

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Speaker 1: business system, he couldn't sell me anything, even with cash. Yeah,

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Speaker 1: a lot of people were saying, oh, got to carry cash.

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Speaker 1: Sometimes these systems can't even accept cash because they're so

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Speaker 1: dependent on these point of sale systems that they may

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Speaker 1: not know how to accept cash. I know when I

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Speaker 1: worked at office depot back in the day, we had

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Speaker 1: those old school you know, those like bills, they those

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Speaker 1: like little check systems they have at the this you know,

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Speaker 1: like if you went to like a local diner, says

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Speaker 1: like check it's like printed with red ink at the

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Speaker 1: top and it has all the you know, you tear

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Speaker 1: it off the book like we had that and pens

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Speaker 1: underneath the registers. So in case the POS system ever

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Speaker 1: went down, that's point of sale, by the way, we

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Speaker 1: would we would go to pen and paper. I don't

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Speaker 1: know if they still do that, but that's what we did.

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Speaker 1: Lisa says, my daughter works at Starbucks. This morning, she said,

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Speaker 1: this morning has been chaos. David said, what a day.

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Speaker 1: More reason why I'm glad my work Mac is my

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Speaker 1: primary machine. Blue screen free. Yeah, the main thing that

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Speaker 1: people woke up to is this blue screen of death.

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Speaker 1: You know that that screen you see on Windows that

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Speaker 1: and by the way, it was mostly it was all

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Speaker 1: Windows computers that were affected.

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Speaker 2: Max, no Linux. But it's a blue screen of.

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Speaker 1: Death that people saw, that screen that says there's been

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Speaker 1: a problem with your computer. Let's try to recover from it.

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Speaker 1: It's a screen nobody wants to see. Scott said, and that,

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Speaker 1: my friend, is part of the reason one digital currency

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Speaker 1: is a very bad idea. And to that, I say, wait,

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Speaker 1: was bitcoin really affected? I don't think so. I think

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Speaker 1: bitcoin it's like Titanic goes on. What's that song? My

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Speaker 1: heart will go on? It's like bitcoin. It just I

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Speaker 1: don't think bitcoin. Bitcoin's like the Internet, right, It's.

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Speaker 2: Got a lot of redundancy there.

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Speaker 1: Debbie says, I got stuck in an airplane on the

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Speaker 1: last leg of a thirty hour trip and the final

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Speaker 1: flight ended up getting canceled six hundred miles away from home,

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Speaker 1: ended up renting a car and driving home the next morning.

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Speaker 2: So there you go.

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Speaker 1: That's a real life example of the impact of something

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Speaker 1: like this on actual people. Scott joked, just sky net's

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Speaker 1: first strike. Barbara said, we're feeling it in my law firm.

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Speaker 1: In the OC, John says Kaiser was hit for several hours.

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Speaker 1: Doug says, Now, just imagine a cash list society and

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Speaker 1: all it takes is a glitch and millions go without. Yeah,

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Speaker 1: I mean, I do understand that. And there are places

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Speaker 1: that don't accept cash, so I see how that could be. Yeah,

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Speaker 1: I see how that could be concerning if we did

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Speaker 1: go completely cashless. But a lot of places do and

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Speaker 1: a lot of people do already. And you know, like yesterday,

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Speaker 1: I was at Target and I was coming back from

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Speaker 1: the gym and I need to stop at Target for something.

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Speaker 1: I didn't have my wallet with me and I only

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Speaker 1: had my phone with tap to pay, and so I said,

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Speaker 1: I hope this works, and it did, thankfully. Frank said,

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Speaker 1: so is CrowdStrike a national slash international security risk? Seems

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Speaker 1: so h that's an interesting take. Brian says, this is

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Speaker 1: why backups are important. Imagine if your drive daily image

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Speaker 1: or drive daily if not weekly. Yeah, that's how a

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Speaker 1: lot of people did get through. This was an image

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Speaker 1: of their drives and they just kind of back to

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Speaker 1: or reloaded the computer from that. And then Kevin cautions,

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Speaker 1: please clarify why they might need physical access. I think

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Speaker 1: you should tell people not to trust or allow people

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Speaker 1: to access your computer. I understand understand scammers already phishing

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Speaker 1: with this outage.

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Speaker 2: Oh, that is true.

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Speaker 1: I did say in my posts that a lot of

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Speaker 1: times the IT folks might need physical access to the computers. Now,

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Speaker 1: I don't mean they need to pop open the hood

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Speaker 1: and open it up like a car and replace the

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Speaker 1: spark plugs. But yes, they did need to get hands

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Speaker 1: on with a lot of these machines because if they're

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Speaker 1: in that boot loop, which they were, it might have

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Speaker 1: been tough to actually get access to them from a

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Speaker 1: remote standpoint and do something. But yeah, that don't That's

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Speaker 1: the thing. Anytime something like this happens, the scammers are

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Speaker 1: immediately ready to make sure that they can capitalize on

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Speaker 1: this issue. And so what's the issue, Oh, did your

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Speaker 1: computer have the the great crowd strike outage of twenty

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Speaker 1: twenty four. We can help. Let's protect your computer. Let's

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Speaker 1: get your computer back up and running. So you do

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Speaker 1: need to be aware of the fact that these scam

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Speaker 1: artists do capitalize on anything. And yeah, I'm sure the

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Speaker 1: scams involving this are already out there.

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Speaker 2: Uh.

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Speaker 1: Definitely an interesting day, that's for sure. Yeah, let's hope

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Speaker 1: that doesn't happen again. Coming up later in the hour,

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Speaker 1: we're gonna have John Hammond, an actual security researcher, talk

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Speaker 1: about the IT outage in detail, explain what his takeaway

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Speaker 1: is and what we should all take away from it.

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Speaker 1: Eight eight eight rich one oh one eight eight eight

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Speaker 1: seven four to two four one zero one. You are

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Speaker 1: listening to Rich on Tech. Welcome back to Rich on Tech.

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Speaker 1: Rich Demiro here hanging out with you talking technology at

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Speaker 1: Triple eight rich one oh one eight eight eight seven

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Speaker 1: four to two.

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Speaker 2: Four one zero one. Let's go to.

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Speaker 1: Cameron in Huntington Beach. Cameron, you're on with Rich.

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Speaker 3: Hi.

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Speaker 5: Rich, I hope you're having a great Saturday. So I

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Speaker 5: had a question about.

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Speaker 6: The YouTube app on both Android and iPhone, but particularly iPhone.

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Speaker 6: So I had an iPhone twelve since twenty twenty and

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Speaker 6: I had the app on there for many years in

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Speaker 6: paying premium and all of that, and then around twenty

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Speaker 6: twenty four because this was the year, I got recently

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Speaker 6: upgraded to an iPhone fifteen because I had credits and

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Speaker 6: all that.

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Speaker 5: But besides that, what I've recently.

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Speaker 6: Noticed is that after a couple of YouTube updates, I've

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Speaker 6: noticed that the app has started to really melt the

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Speaker 6: phone down. And what I mean by that is is

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Speaker 6: what happens is when I'm watching videos, maybe like for

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Speaker 6: two minutes, maybe maybe ten minutes, not even an hour,

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Speaker 6: the phone starts to really drain down the battery, even

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Speaker 6: when I'm on Wi Fi. I do have cellular, but

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Speaker 6: I mostly use it when I'm on Wi Fi sometimes,

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Speaker 6: and I just it's weird because it's never done that before.

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Speaker 6: Whenever it was on Wi Fi before, it would not

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Speaker 6: be at these high temperatures. I know it does this

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Speaker 6: when you're on sailor because it's using data, but I

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Speaker 6: was just wondering if it could be an Apple thing.

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Speaker 6: I don't think so, because I took it to Apple

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Speaker 6: and they said, you know, they noticed that eighty eight

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Speaker 6: percent of the battery is taken by YouTube, and they

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Speaker 6: said that's a little abnormal. And so when I got

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Speaker 6: the iPhone fifteen, I was thinking maybe it was the

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Speaker 6: twelve because I've had it for so long. But from

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Speaker 6: what I read online, it says some people were having

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Speaker 6: problems with YouTube updates. So I don't know if that's

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Speaker 6: an app issue or if that's a phone battery.

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Speaker 1: Well that okay, that's that was your first mistake, cameraon

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Speaker 1: looking at what people say online, because because I'm not kidding,

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Speaker 1: you can support whatever you want by looking at comments online.

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Speaker 1: So yes, if you google YouTube app heating up on iPhone,

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Speaker 1: of course you're gonna see reports about people saying that

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Speaker 1: this thing is heating up on the iPhone because guess

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Speaker 1: what's happening. Everyone else is googling that, and then they

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Speaker 1: are adding to the conversation. Now, YouTube has millions upon

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Speaker 1: millions upon millions of people that are using this app

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Speaker 1: on iPhone. I have not heard of a widespread issue.

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Speaker 1: I pay for premium on YouTube as well. I watch

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Speaker 1: videos on YouTube on my phone. I've yet to see

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Speaker 1: any significant issue whatsoever with YouTube on my phone. So

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Speaker 1: I'm not saying that you don't have a problem with

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Speaker 1: this or you're not noticing something now I think you

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Speaker 1: were right about something. The cellular streaming, of course, is

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Speaker 1: going to use more battery, it's going to heat up

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Speaker 1: your phone more. But in general, just the architecture of

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Speaker 1: apps on the iPhone and the fact that they're updated

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Speaker 1: so often, typically they do not have a lot of

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Speaker 1: issues for very long. Now, yes, are there issues, absolutely,

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Speaker 1: and they happen, and they come and they go. But

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Speaker 1: I find and this is my general advice to people,

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Speaker 1: when you're having an issue with an app, basically it's

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Speaker 1: because of an update. Something in that app is causing

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Speaker 1: an issue. Now with YouTube, I do not know of

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Speaker 1: a widespread issue with this app. So here's what I

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Speaker 1: would say to get what's happening fixed on your phone.

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Speaker 1: So number one, I would delete the YouTube app, because

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Speaker 1: on iPhone, when you delete the app, that'll really clear

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Speaker 1: things out. That'll get it back to the start. Once

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Speaker 1: you clear out that app, I would make sure you

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Speaker 1: have all of your software updates completed on the phone.

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Speaker 1: So do the main software updates, which is like the

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Speaker 1: iOS updates, and then of course do any of the

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Speaker 1: updates for the other apps. And then I would restart

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Speaker 1: your phone. So once you restart your phone, then I

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Speaker 1: would go in, I would reinstall YouTube, and then I

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Speaker 1: would see if it's still happening. The other thing I

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Speaker 1: can think of is that perhaps you have something like

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Speaker 1: smart downloads turned on on YouTube, or you're downloading stuff

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Speaker 1: in the background for offline. They've got a new feature

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Speaker 1: that downloads shorts automatically. That would use more battery, and

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Speaker 1: that would also be doing things in the background, which

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Speaker 1: could be kind of slowing things down and using up

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Speaker 1: more of the battery and causing the phone to heat up.

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Speaker 1: But once you reinstall everything and use it again, if

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Speaker 1: it's still happening, I don't really have a good solution.

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Speaker 1: I would say, you know, just wait for an update

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Speaker 1: for the app, because you know, again there are many

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Speaker 1: people using YouTube. I've not heard of a widespread heat

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Speaker 1: issue with the YouTube app on the iPhone, but if

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Speaker 1: you are using it a lot, yes, especially in the summer,

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Speaker 1: it would cause your phone to heat up. The eighty

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Speaker 1: eight battery percentage is a little concerning. That is a lot,

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Speaker 1: but it depends on what you're doing on your phone.

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Speaker 1: If you're using YouTube a lot of the time. Thanks

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Speaker 1: for the call, camera and appreciate it. Eighty to eight

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Speaker 1: Rich one oh one eight eight eight seven four to

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Speaker 1: two four one zero one. Uh Amazon Prime Day. It's

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Speaker 1: the hangover right Amazon Prime Day?

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Speaker 2: This week?

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Speaker 1: Amazon says record breaking sales. Yes, they say that every time.

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Speaker 1: Let me just give you some of the numbers. Number one,

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Speaker 1: more items sold than any previous Prime Day. Adobe Analytics

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Speaker 1: says fourteen point two billion dollars was spent across US

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Speaker 1: retailers during Prime Day. That includes other retailers as well.

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Speaker 1: That's up eleven percent year over year. So yes, people

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Speaker 1: are shopping. Average order size according to Numerator fifty seven

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Speaker 1: dollars ninety seven cents. Average households spent just about one

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Speaker 1: hundred and fifty dollars in place two orders. Top selling

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Speaker 1: items Amazon, fireTV sticks, Premiere Protein shakes, what Bobo?

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Speaker 2: Were you ordering stuff? Liquid IV?

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Speaker 1: People want to get fit, and they want to get hydrated,

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Speaker 1: and they want to watch stuff on TV. Back to

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Speaker 1: school shopping obviously a big growth, a big driver for

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Speaker 1: all the sales. People shopped at Target, they shopped at

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Speaker 1: Walmart as well. Discounts were deeper this year. I don't

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Speaker 1: know about you, but I definitely thought Prime Day was

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Speaker 1: a success. I found a lot of stuff I needed

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Speaker 1: was on sale, and to me, that means it was

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Speaker 1: a success. Eighty to eight rich one O one eight

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Speaker 1: eight eight seven four to two four one zero one.

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Speaker 1: Coming up, we're going to talk to a security researcher

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Speaker 1: about this week's major IT meltdown. This is rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

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Speaker 1: out with you, talking technology at Triple eight rich one

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Speaker 1: O one eight eight eight seven four to two four

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Speaker 1: one zero one. We'll get back to the phone lines

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Speaker 1: in just a moment. But joining me now is John Hammond,

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Speaker 1: principal security researcher at Huntress. He's going to talk about

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Speaker 1: this major IT outage we experienced this week.

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Speaker 2: John, thanks for joining me.

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Speaker 4: Hey, they're rich Thanks so much for having me.

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Speaker 1: So, uh, let's see, John, you've got one point seven

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Speaker 1: million subscribers on YouTube as a offering free cybersecurity education

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Speaker 1: and ethical hacking. So what do you talk about that's

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Speaker 1: so interesting that people want to follow you because that's

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Speaker 1: an incredible number.

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Speaker 7: Well, goodness, I'm flattered, Thank you so much. Well, it

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Speaker 7: really runs the gamut on hey, cybersecurity, whether it's looking

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Speaker 7: at nowwhere trying to see what hackers are up to

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Speaker 7: in their tradecraft or seeing all that shady stuff on

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Speaker 7: the dark web, but hey, trying to bring that education

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Speaker 7: and that awareness to the masses.

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Speaker 1: What do you think the average person is up against

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Speaker 1: the most right now? When it comes to all the

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Speaker 1: stuff you talk about.

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Speaker 7: Oh goodness, well, you know you see all the news

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Speaker 7: and headlines about this thing ransomware, but often that's hey,

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Speaker 7: maybe targeting a business or a company organization, but for

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Speaker 7: the end user, the individual and the person, oftentimes you

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Speaker 7: see infost dealer malware. Hey, some things that will try to, hey,

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Speaker 7: grab your passwords, see what sensitive information you might have

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Speaker 7: saved or cash in your computer, like credit cards or addresses.

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Speaker 7: All those things certainly make for juicy details they could

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Speaker 7: then sell or turn into some more lets later on.

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Speaker 1: So a question I get, and we'll get to the

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Speaker 1: CrowdStrike stuff in a second, but the question I get

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Speaker 1: all the time is the Windows defender on your computer

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Speaker 1: good enough for it to protect you? Or do you

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Speaker 1: need something like additional I know it's.

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Speaker 7: A hot topic, but I will say I am a big,

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Speaker 7: big fan of a Windows defender. I know thinks say, oh,

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Speaker 7: you get what you pay for, it's free, it's everywhere,

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Speaker 7: But genuinely you know. That means it's got a lot

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Speaker 7: of telemetry, a lot of hey, insight into what the

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Speaker 7: average users might be up to, and a better way

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Speaker 7: to defence with that data pool.

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Speaker 2: Okay, all right, there you have it.

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Speaker 1: So initial thoughts on this crowd strike meltdown what happened here?

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Speaker 7: Well, well, I don't know if we need to dig

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Speaker 7: into a whole long story. I know folks are already

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Speaker 7: feeling the effects. But around I guess ten pm Pacific

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Speaker 7: what would have been Thursday nights, there was a post

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Speaker 7: online on reddits where folks are saying, hey, is anyone

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Speaker 7: else seeing this blue screen of death outage presumably from

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Speaker 7: the CrowdStrike agent their software, And then the floodgates kind

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Speaker 7: of open. See it spread like wow, to fire individuals

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Speaker 7: chiming in saying yeah, I've got an organization with However,

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Speaker 7: many thousands of computers, servers and workstations all down, stuck

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Speaker 7: in a boot loop, and that's gone on to effect

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Speaker 7: as you know, airlines, banks, schools, really I've seen hospitals

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Speaker 7: in the mix. It's been quite a mess.

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Speaker 2: So what is CrowdStrike supposed to do?

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Speaker 1: They do what's called like endpoint security software, right, Like,

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Speaker 1: can you explain what that means?

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Speaker 4: Correct?

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Speaker 7: Absolutely, so, CrowdStrike is a cybersecurity provider. There, a vendor

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Speaker 7: that's really trying to work hard to protect you from

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Speaker 7: malware and hackers.

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Speaker 4: And all those threats on the landscape.

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Speaker 7: What that means is they have a certain amount of

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Speaker 7: sensitive access because you want to be able to protect

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Speaker 7: your computer at all the different levels and layers there.

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Speaker 7: So they've got what a lot of nerds and geeks

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Speaker 7: call sort of root access. Working in the kernel is

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Speaker 7: kind of the topic and word there, but that is

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Speaker 7: a little bit sensitive, a little bit fragile. You want

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Speaker 7: to make sure that that's all correct and buttoned up

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Speaker 7: to the best that it can be. Is if there's

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Speaker 7: any of these mistakes, any unfortunate misconfigurations, well the machine

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Speaker 7: can very well crash. As we've seen widespread.

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Speaker 1: And what do you make of this? Have we seen

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Speaker 1: something like this happen before on this scale with an

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Speaker 1: update like this?

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Speaker 7: Short answer is no, I don't think I'm going too

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Speaker 7: far out in a limb to say, yeah, this mass

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Speaker 7: outage and seeing this as widespread as it is, I

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Speaker 7: don't think we've ever seen anything of this scale and severity.

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Speaker 4: You know, you've got your run of the mill Windows.

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Speaker 7: Updates and maybe patches that put it in maybe an

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Speaker 7: unstable state, and some computers have their own trouble in

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Speaker 7: some cases, but nothing quite like this.

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Speaker 1: So now, obviously the conspiracy theories have been flying around,

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Speaker 1: and you know, there's you think about what this could

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Speaker 1: impact in the future, Like, this was pretty bad. So

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Speaker 1: what if a company like someone got in at a

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Speaker 1: company that has all this access to the kernel and

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Speaker 1: did something maliciously Like this was a mistake. Clearly I

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Speaker 1: hope it was, But what if there was malicious intent?

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Speaker 1: Could that potentially happen?

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Speaker 4: Yes?

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Speaker 7: Well, if I may say, to dispel the myst by

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Speaker 7: no means this is not a vulnerability, This is not

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Speaker 7: an exploit, this was not a hack. It is really

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Speaker 7: just an unfortunate accident and a mistake, as you mentioned.

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Speaker 7: But I will say, yeah, when we've seen this effect,

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Speaker 7: it's not too far of a stretch to say, Wow,

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Speaker 7: is this what a digital war might.

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Speaker 4: Look like in the future. I don't know.

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Speaker 7: I really can't say that with any certainty, but it

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Speaker 7: is that doomsday or nightmare scenario when yes, all the

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Speaker 7: technology that we lean on, we have such reliance on,

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Speaker 7: and we want to keep that secure.

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Speaker 4: We are trying to lock all the doors and windows here.

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Speaker 7: Well, when that's abused and taking advantage of it's quite

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Speaker 7: a scary situation.

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Speaker 2: So the interesting part to me is how this got out.

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Speaker 1: So I assume that they tested this on computers before

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Speaker 1: it went out, So what do you think went wrong

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Speaker 1: in that process? I know they're still in investigating with

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Speaker 1: their internals and all that stuff, and they may know

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Speaker 1: more than they've let on, but like, how do you

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Speaker 1: think this got out there when it was messing with computers?

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Speaker 7: This is, truthfully, I think the harshest critique, and rightfully

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Speaker 7: so is well, we have to wonder about that QA

435
00:23:15,080 --> 00:23:17,520
Speaker 7: process or the workflow of hey rolling things out?

436
00:23:18,720 --> 00:23:21,520
Speaker 4: Really did it start as a small sample pool? Hey?

437
00:23:21,600 --> 00:23:23,399
Speaker 7: Was it one hundred hosts that went to first and

438
00:23:23,400 --> 00:23:26,480
Speaker 7: then grew to a thousand and expanded and more of

439
00:23:26,480 --> 00:23:30,600
Speaker 7: that testing QA process? But unfortunately it sounded like everything

440
00:23:30,640 --> 00:23:33,399
Speaker 7: really just had this incident occur at the same time.

441
00:23:34,080 --> 00:23:37,400
Speaker 7: So I think there are some lessons learned, room for improvement,

442
00:23:37,480 --> 00:23:38,240
Speaker 7: and all of.

443
00:23:38,240 --> 00:23:39,879
Speaker 4: Us could take that lesson just as well.

444
00:23:40,119 --> 00:23:43,359
Speaker 7: But as to how it happened, unfortunately, again I mentioned

445
00:23:43,400 --> 00:23:47,200
Speaker 7: that sensitive kind of fragile portion layer of the computer. Well,

446
00:23:47,640 --> 00:23:49,879
Speaker 7: there might have just been a mistake and a flop

447
00:23:49,920 --> 00:23:53,720
Speaker 7: and some of those configuration files what they call channel files.

448
00:23:54,359 --> 00:23:56,359
Speaker 7: Not to get too far in the weeds, but it

449
00:23:56,359 --> 00:23:57,480
Speaker 7: has made quite a booboo.

450
00:23:58,080 --> 00:23:59,560
Speaker 2: So how are people recovering?

451
00:23:59,600 --> 00:23:59,639
Speaker 5: Like?

452
00:23:59,680 --> 00:24:01,199
Speaker 2: How are it? Folks?

453
00:24:01,320 --> 00:24:01,399
Speaker 5: Like?

454
00:24:01,600 --> 00:24:03,840
Speaker 1: Just I mean, I know that a lot of these

455
00:24:04,240 --> 00:24:07,040
Speaker 1: computers have are back up and running, but I am

456
00:24:07,119 --> 00:24:10,199
Speaker 1: sure it's still a long process for some organizations. So

457
00:24:10,520 --> 00:24:13,320
Speaker 1: is the process to get to recover from this pretty rough?

458
00:24:14,080 --> 00:24:17,880
Speaker 7: Absolutely, And this is the crux of the issue. On Friday,

459
00:24:18,240 --> 00:24:20,960
Speaker 7: you can imagine, Hey, a lot of technicians and engineers

460
00:24:21,280 --> 00:24:24,920
Speaker 7: running around to each computer individually and really having to

461
00:24:25,000 --> 00:24:29,600
Speaker 7: roll out a workaround or some mitigation manually because this

462
00:24:30,040 --> 00:24:33,000
Speaker 7: problem left all the computers in kind of an unstable state.

463
00:24:33,280 --> 00:24:36,520
Speaker 7: You've seen the blue screen of death, that blue picture

464
00:24:36,600 --> 00:24:40,159
Speaker 7: with the sad frownie face. Well, that means the computer

465
00:24:40,200 --> 00:24:43,000
Speaker 7: hasn't fully started up, and you won't be able to

466
00:24:43,240 --> 00:24:46,719
Speaker 7: roll out any automatic changes or a push a solution

467
00:24:46,880 --> 00:24:50,040
Speaker 7: at scale. So unfortunately, and I don't know how long

468
00:24:50,080 --> 00:24:52,159
Speaker 7: this might take. Whether it's the weekend, whether it's a

469
00:24:52,160 --> 00:24:55,640
Speaker 7: week time will tell but it's one by one manual

470
00:24:55,640 --> 00:24:58,200
Speaker 7: efforts and that's why, Hey, all the nerds and geeks

471
00:24:58,200 --> 00:24:59,120
Speaker 7: are having a rough week.

472
00:25:00,119 --> 00:25:03,280
Speaker 1: Something like this happened with our iPhones or androids or

473
00:25:03,400 --> 00:25:05,040
Speaker 1: Mac or Linux computers.

474
00:25:05,920 --> 00:25:10,520
Speaker 7: I I hm, yes, is again the short answer, but

475
00:25:10,640 --> 00:25:12,680
Speaker 7: let me add the little disclaimer and an asterisk because

476
00:25:12,680 --> 00:25:17,000
Speaker 7: it does depend. It varies us using the technology that's

477
00:25:17,080 --> 00:25:20,720
Speaker 7: provided by a vendor or company and the folks maybe

478
00:25:20,840 --> 00:25:24,000
Speaker 7: making that hardware and software. There is trust, there is

479
00:25:24,320 --> 00:25:27,240
Speaker 7: a certain layer of hey, understanding and hope that that

480
00:25:27,280 --> 00:25:30,040
Speaker 7: will be done the right way, but accidents like this

481
00:25:30,040 --> 00:25:32,960
Speaker 7: can happen, and it's funny. You normally have the conversations

482
00:25:32,960 --> 00:25:36,720
Speaker 7: of our the business owners or system administrators actually using

483
00:25:37,000 --> 00:25:41,879
Speaker 7: automatic updates and applying patches as they're released, and normally

484
00:25:41,920 --> 00:25:44,359
Speaker 7: you have the conversation is the onus of the responsibility

485
00:25:44,400 --> 00:25:46,879
Speaker 7: on them the end user, But in this case it

486
00:25:46,960 --> 00:25:50,159
Speaker 7: was truly the provider and that is what made this

487
00:25:50,240 --> 00:25:50,960
Speaker 7: quite a disaster.

488
00:25:51,640 --> 00:25:53,520
Speaker 1: Okay, so for the average person, we've got to wrap

489
00:25:53,560 --> 00:25:56,400
Speaker 1: this up. I know, people get scared to do updates

490
00:25:56,400 --> 00:25:58,720
Speaker 1: in general because it changes the way their computer works

491
00:25:58,760 --> 00:26:01,000
Speaker 1: or it changes the way their phone works, and you know,

492
00:26:01,040 --> 00:26:04,000
Speaker 1: but they do contain software or security updates.

493
00:26:04,040 --> 00:26:05,440
Speaker 2: So what's your advice to people?

494
00:26:05,440 --> 00:26:08,159
Speaker 1: Should they be hesitant to do these updates like the

495
00:26:08,240 --> 00:26:08,960
Speaker 1: day they come out?

496
00:26:09,160 --> 00:26:11,200
Speaker 2: Or are we still okay? And this was kind of

497
00:26:11,240 --> 00:26:11,679
Speaker 2: a fluke.

498
00:26:12,200 --> 00:26:15,560
Speaker 7: Oh, let me be bold and confident here without a doubt,

499
00:26:15,600 --> 00:26:19,320
Speaker 7: you still absolutely should be applying those automatic updates and

500
00:26:19,359 --> 00:26:23,240
Speaker 7: getting the hey, new patches as they're released. I think

501
00:26:23,280 --> 00:26:25,439
Speaker 7: the best that we can because look, that is going

502
00:26:25,480 --> 00:26:28,200
Speaker 7: to improve your security posture and have a better defense.

503
00:26:28,600 --> 00:26:32,800
Speaker 7: But we CRIB should do some strategic planning, some thinking

504
00:26:32,840 --> 00:26:34,959
Speaker 7: and oh can we get ahead of this if we

505
00:26:34,960 --> 00:26:37,679
Speaker 7: were ever prepared for a situation like this, do we

506
00:26:37,720 --> 00:26:39,679
Speaker 7: know who to call? Do we have our checklists and

507
00:26:39,760 --> 00:26:43,680
Speaker 7: documentation outlined? What's a operating procedure that we can roll with.

508
00:26:43,880 --> 00:26:46,280
Speaker 7: That's the best we can do to try to prepare

509
00:26:46,320 --> 00:26:50,160
Speaker 7: for what we might not realize we have to prepare for, all.

510
00:26:50,119 --> 00:26:52,080
Speaker 1: Right, John, I see why you've got nearly two million

511
00:26:52,080 --> 00:26:54,760
Speaker 1: folks following you on YouTube. You explain stuff in a

512
00:26:54,840 --> 00:26:58,520
Speaker 1: very clear and easy to understand method. How can folks

513
00:26:58,560 --> 00:26:59,480
Speaker 1: follow you online?

514
00:27:00,000 --> 00:27:01,720
Speaker 4: Thank you so much? Hey, you can track me down.

515
00:27:01,800 --> 00:27:02,600
Speaker 4: I am on YouTube?

516
00:27:02,640 --> 00:27:05,320
Speaker 7: Just my name John Hammond and you'll track me on

517
00:27:05,400 --> 00:27:08,960
Speaker 7: LinkedIn Twitter on Hey I'm out there, don't hesitate, Happy

518
00:27:08,960 --> 00:27:09,520
Speaker 7: to be a friend.

519
00:27:09,720 --> 00:27:11,359
Speaker 1: All right, There you have it, Thanks for joining me.

520
00:27:11,440 --> 00:27:14,680
Speaker 1: John Hammond, h A M M O N D. Principal

521
00:27:14,720 --> 00:27:18,760
Speaker 1: Security researcher at Huntress. Coming up, more of your calls

522
00:27:18,800 --> 00:27:21,600
Speaker 1: at Triple A Rich one O one. That's eight eight

523
00:27:21,680 --> 00:27:24,080
Speaker 1: eight seven four to two four one zero one. Plus

524
00:27:24,119 --> 00:27:26,840
Speaker 1: it's the end of an era for a technology I'll

525
00:27:26,880 --> 00:27:31,240
Speaker 1: tell you which one coming up. Welcome back to rich

526
00:27:31,280 --> 00:27:34,400
Speaker 1: on Tech. Rich Demiro here hanging out with you talking

527
00:27:34,560 --> 00:27:38,920
Speaker 1: technology at Triple eight rich one O one. That's eight

528
00:27:39,080 --> 00:27:43,360
Speaker 1: eight eight seven four to two four one zero one.

529
00:27:43,400 --> 00:27:46,320
Speaker 1: I hope you're having a fantastic day. I know I am.

530
00:27:46,760 --> 00:27:51,240
Speaker 1: The website for the show is rich on Tech dot tv.

531
00:27:52,480 --> 00:27:55,200
Speaker 1: While you're there, you can sign up for my newsletter.

532
00:27:55,840 --> 00:27:56,600
Speaker 2: It is free.

533
00:27:57,320 --> 00:28:00,920
Speaker 1: You can get it to your inbox basically every Friday

534
00:28:01,040 --> 00:28:05,240
Speaker 1: or Saturday. Paid subscribers actually get it a little bit earlier.

535
00:28:06,000 --> 00:28:09,160
Speaker 1: Paying is just supporting it. But it is completely free.

536
00:28:09,200 --> 00:28:12,600
Speaker 1: So I do that to keep you posted. It's fun.

537
00:28:13,240 --> 00:28:17,240
Speaker 1: Today's is all about the global software update or the

538
00:28:17,600 --> 00:28:20,920
Speaker 1: glitch and all. But I just it's basically like this show,

539
00:28:21,000 --> 00:28:23,800
Speaker 1: but in a newsletter form, so it's kind of fun.

540
00:28:23,880 --> 00:28:28,400
Speaker 1: Rich on tech dot TV. Let's go to Dawn in Tucson, Arizona.

541
00:28:28,480 --> 00:28:31,240
Speaker 1: Down you're on with Rich oh Rich.

542
00:28:32,000 --> 00:28:36,320
Speaker 8: I have a conundrum. I have an older computer. It's

543
00:28:36,359 --> 00:28:40,440
Speaker 8: an Apple computer. It is a Nassbook Pro fifteen inch

544
00:28:41,080 --> 00:28:46,520
Speaker 8: of belief from twenty sixteen. I recently received a thumb

545
00:28:46,640 --> 00:28:50,800
Speaker 8: drive and there are some data on there that I'd

546
00:28:50,840 --> 00:28:55,240
Speaker 8: like to get onto my computer. And I don't know,

547
00:28:55,800 --> 00:28:59,680
Speaker 8: I must need some sort of an adapter or dongle

548
00:29:00,320 --> 00:29:06,480
Speaker 8: or something because the ports on my computer are of

549
00:29:06,800 --> 00:29:11,560
Speaker 8: a mini type size. I don't know if they're USB

550
00:29:11,720 --> 00:29:14,560
Speaker 8: three or or what not all that familiar with the

551
00:29:14,640 --> 00:29:15,400
Speaker 8: USB stuff.

552
00:29:16,480 --> 00:29:19,520
Speaker 1: So you have your your your flash drive is I'm

553
00:29:19,560 --> 00:29:22,520
Speaker 1: guessing your flash drive has like the older style bigger

554
00:29:22,560 --> 00:29:28,400
Speaker 1: connector Yeah, okay, so that is that is likely USB A,

555
00:29:30,000 --> 00:29:32,000
Speaker 1: and so A is like the big it's kind of

556
00:29:32,000 --> 00:29:34,000
Speaker 1: like the USB we all know. It's like that big

557
00:29:34,080 --> 00:29:36,480
Speaker 1: kind of USB connector. There's actually a whole bunch. There's

558
00:29:36,600 --> 00:29:39,480
Speaker 1: USB A, there's B there's three point zero, there's Mini,

559
00:29:39,520 --> 00:29:43,200
Speaker 1: there's micro, there's C, there's b U. Don there will

560
00:29:43,200 --> 00:29:48,040
Speaker 1: be a quiz when we're done. Okay, So what you

561
00:29:48,120 --> 00:29:53,040
Speaker 1: need is an adapter, and you need a USB. Let's see,

562
00:29:53,080 --> 00:29:56,920
Speaker 1: you need a type C to type A adapter. So

563
00:29:56,960 --> 00:29:59,840
Speaker 1: if you go on Amazon and let me confirm. Now,

564
00:29:59,840 --> 00:30:01,720
Speaker 1: I've I've got a bunch of these at home, because

565
00:30:02,360 --> 00:30:04,920
Speaker 1: I am you know, I've got like a whole bunch

566
00:30:05,000 --> 00:30:07,800
Speaker 1: of these little phones that they send me to test,

567
00:30:07,880 --> 00:30:10,800
Speaker 1: and a lot of them contain this little adapter.

568
00:30:11,120 --> 00:30:13,680
Speaker 2: So let me just make sure that's the right one.

569
00:30:13,960 --> 00:30:16,120
Speaker 8: Could I just send me one and I can be

570
00:30:16,240 --> 00:30:16,719
Speaker 8: done with it?

571
00:30:16,920 --> 00:30:17,160
Speaker 2: Sure?

572
00:30:17,240 --> 00:30:20,000
Speaker 1: Absolutely, But I think you'll get it faster on Amazon. Honestly,

573
00:30:20,040 --> 00:30:23,880
Speaker 1: it's so easy. So what you want, yep, it's right here. Okay,

574
00:30:23,920 --> 00:30:28,400
Speaker 1: So Anchors got one. It is USB C high Speed Data,

575
00:30:28,560 --> 00:30:32,240
Speaker 1: USB C two USB three point zero female adapter for

576
00:30:32,400 --> 00:30:34,200
Speaker 1: MacBook Pro twenty twenty.

577
00:30:34,760 --> 00:30:37,120
Speaker 2: That'll work. That is ten bucks.

578
00:30:37,800 --> 00:30:40,320
Speaker 1: They also have other ones on there that are there's

579
00:30:40,320 --> 00:30:41,560
Speaker 1: one for five ninety nine.

580
00:30:42,000 --> 00:30:42,920
Speaker 2: But what you need?

581
00:30:43,560 --> 00:30:46,080
Speaker 8: What did you what did you put in the search bar?

582
00:30:47,440 --> 00:30:49,360
Speaker 8: Because that was a whole lot of numbers and letters.

583
00:30:49,400 --> 00:30:55,560
Speaker 1: But I didn't get very very easy USB C two

584
00:30:55,960 --> 00:31:00,720
Speaker 1: to the word to t o a adapter, and that

585
00:31:00,760 --> 00:31:04,480
Speaker 1: will bring it up, okay, and you'll see it's a

586
00:31:04,480 --> 00:31:07,000
Speaker 1: little tiny adapter. You should be able to identify the

587
00:31:07,000 --> 00:31:09,760
Speaker 1: fact that it looks like it would plug in the

588
00:31:09,920 --> 00:31:13,040
Speaker 1: flash drive on one side and USB C on the

589
00:31:13,040 --> 00:31:17,320
Speaker 1: other side. Anywhere from six to ten dollars solves all

590
00:31:17,400 --> 00:31:20,240
Speaker 1: of your problems. I think you said you had a conundrum.

591
00:31:20,440 --> 00:31:24,120
Speaker 1: Your conundrum is solved quite easily. Actually, so thanks for

592
00:31:24,160 --> 00:31:26,920
Speaker 1: the call. There in Tucson, Arizona. I've never been, but

593
00:31:27,560 --> 00:31:30,600
Speaker 1: one of these days I will, hopefully. I love Soedona.

594
00:31:30,640 --> 00:31:34,400
Speaker 1: Which is road drip, Yeah, road drip, I yeah, I'd

595
00:31:34,400 --> 00:31:37,680
Speaker 1: saw my list. College town. I think TUCSONA is sor right.

596
00:31:37,720 --> 00:31:41,040
Speaker 1: I think they've got a college there. Let's see here.

597
00:31:41,080 --> 00:31:42,240
Speaker 1: Do we have time for another call?

598
00:31:42,280 --> 00:31:43,040
Speaker 2: I think so? Why not?

599
00:31:43,160 --> 00:31:47,600
Speaker 1: Let's go to Let's go to Chris in Rancho, Cucamonga.

600
00:31:47,800 --> 00:31:48,720
Speaker 1: Chris dround with Rich.

601
00:31:49,640 --> 00:31:53,320
Speaker 5: Hey, Rich. I have a Galaxy S twenty one that

602
00:31:53,520 --> 00:31:58,440
Speaker 5: I use Wi Fi calling everywhere except at work. When

603
00:31:58,480 --> 00:32:01,360
Speaker 5: I get to work, it will not accept a call,

604
00:32:01,440 --> 00:32:04,520
Speaker 5: make a call, or accept a text, or make a text.

605
00:32:05,240 --> 00:32:08,680
Speaker 5: And everybody else seems to be okay. I asked our

606
00:32:08,720 --> 00:32:13,200
Speaker 5: IT department about it, and they said, we don't use

607
00:32:13,280 --> 00:32:15,280
Speaker 5: Wi Fi calling, so I don't know what you're talking about,

608
00:32:15,320 --> 00:32:18,560
Speaker 5: and they use iPhones as well. I'm wondering, what do

609
00:32:18,560 --> 00:32:21,480
Speaker 5: you think I can do to make it work.

610
00:32:22,080 --> 00:32:23,520
Speaker 2: Hmm, that's a good question.

611
00:32:24,480 --> 00:32:26,360
Speaker 1: Well, I don't connect to the Wi Fi at my

612
00:32:26,440 --> 00:32:29,360
Speaker 1: work for this reason because A I don't like to

613
00:32:29,360 --> 00:32:31,600
Speaker 1: be tracked, and B I don't want to deal with

614
00:32:32,640 --> 00:32:34,840
Speaker 1: It's funny that they said we use iPhones. They just

615
00:32:34,840 --> 00:32:38,480
Speaker 1: shrugged their shoulders when it's an Android, because it's funny.

616
00:32:38,680 --> 00:32:41,880
Speaker 1: At my work, it's the same thing. The androids are

617
00:32:41,920 --> 00:32:44,920
Speaker 1: like impossible to connect to the corporate WiFi, and the

618
00:32:44,960 --> 00:32:49,320
Speaker 1: iPhones connect really easily. So the only thing I can

619
00:32:49,360 --> 00:32:53,000
Speaker 1: think of is they may have this type of communication

620
00:32:53,160 --> 00:32:56,720
Speaker 1: blocked at a network level and they may not know it,

621
00:32:56,800 --> 00:32:59,360
Speaker 1: like they're whoever their provider is may just block that

622
00:32:59,440 --> 00:33:02,840
Speaker 1: sort of track thick because I don't know, maybe it's insecure,

623
00:33:02,920 --> 00:33:05,280
Speaker 1: maybe it's just not what they want on their traffic.

624
00:33:05,640 --> 00:33:07,160
Speaker 1: Why do you need the Wi Fi calling? Is your

625
00:33:07,240 --> 00:33:09,840
Speaker 1: Does your phone not work well in the in the area.

626
00:33:10,880 --> 00:33:13,560
Speaker 5: Yeah, there's a few dead spots in the building. You know,

627
00:33:13,560 --> 00:33:16,200
Speaker 5: we're in a four five story building. And then we're

628
00:33:16,200 --> 00:33:19,800
Speaker 5: on the fourth floor. A few dead spots, and uh,

629
00:33:20,000 --> 00:33:23,840
Speaker 5: I can use it. But the the thing is is

630
00:33:24,160 --> 00:33:25,920
Speaker 5: I have to remember every time we come to work

631
00:33:26,320 --> 00:33:29,880
Speaker 5: to you know, switch it off of Wi Fi and

632
00:33:30,600 --> 00:33:32,160
Speaker 5: you know, because I use Wi Fi at home because

633
00:33:32,280 --> 00:33:35,240
Speaker 5: we have terrible sale service at home, you know, so

634
00:33:35,360 --> 00:33:40,040
Speaker 5: I use Wi Fi calling there, but occasionally it does

635
00:33:40,040 --> 00:33:41,520
Speaker 5: get spotty in.

636
00:33:41,480 --> 00:33:43,400
Speaker 2: The building with the cellular connection.

637
00:33:43,440 --> 00:33:45,880
Speaker 1: You're saying, with the cellular connection, yeah, because I was

638
00:33:45,880 --> 00:33:51,000
Speaker 1: gonna say, but on the Samsung there is a routine yeah. Sorry,

639
00:33:51,200 --> 00:33:54,280
Speaker 1: there is a routines functionality on the Samsung where you

640
00:33:54,320 --> 00:33:58,320
Speaker 1: can actually have your device disconnect from the Wi Fi

641
00:33:58,400 --> 00:34:00,200
Speaker 1: at work and you can manually connect and.

642
00:34:00,160 --> 00:34:01,760
Speaker 2: You want it when you want to use that. So

643
00:34:01,800 --> 00:34:02,520
Speaker 2: that's one option.

644
00:34:02,840 --> 00:34:04,760
Speaker 1: I don't know what your data plan is like, but

645
00:34:05,520 --> 00:34:08,360
Speaker 1: the fact so the only thing I would do is

646
00:34:08,400 --> 00:34:12,000
Speaker 1: maybe troubleshoot the connection. Can you make any voiceover IP calls?

647
00:34:12,080 --> 00:34:15,400
Speaker 1: Like can you try like a like a Google Voice

648
00:34:15,440 --> 00:34:17,320
Speaker 1: call or something like that. You have Google Voice?

649
00:34:18,800 --> 00:34:22,320
Speaker 5: I don't, but I don't have. Like I said, I

650
00:34:22,320 --> 00:34:25,200
Speaker 5: don't have a problem with Wi Fi anywhere else except

651
00:34:25,200 --> 00:34:27,160
Speaker 5: in the building. They had a problem with the Wi

652
00:34:27,160 --> 00:34:30,320
Speaker 5: Fi they upgraded it and then this happened.

653
00:34:30,719 --> 00:34:33,239
Speaker 1: Oh okay, well that see. I think that gives me

654
00:34:33,239 --> 00:34:35,320
Speaker 1: a little hint here. I think I think it's something

655
00:34:35,360 --> 00:34:40,840
Speaker 1: that whoever their service provider is, it may be blocking

656
00:34:40,880 --> 00:34:44,120
Speaker 1: this sort of traffic. And that's that's my hunch. And

657
00:34:44,560 --> 00:34:46,279
Speaker 1: that's the only thing I could really think of. The

658
00:34:46,360 --> 00:34:48,040
Speaker 1: Other thing I would do is maybe talk to some

659
00:34:48,080 --> 00:34:51,080
Speaker 1: of your colleagues if they have, you know, an iPhone,

660
00:34:51,120 --> 00:34:52,680
Speaker 1: and say, hey, do you use Wi Fi calling? As

661
00:34:52,719 --> 00:34:54,600
Speaker 1: it turned on, a lot of people don't even know,

662
00:34:54,840 --> 00:34:56,480
Speaker 1: you know, you ask them this stuff and they're like,

663
00:34:56,480 --> 00:34:59,719
Speaker 1: I don't know. It's just however it's set up, but

664
00:34:59,760 --> 00:35:02,120
Speaker 1: it's it sounds like it's something that's being blocked at

665
00:35:02,160 --> 00:35:04,240
Speaker 1: the network level, because there really shouldn't be a reason

666
00:35:04,280 --> 00:35:07,600
Speaker 1: why it wouldn't work on that Wi Fi network. The

667
00:35:07,800 --> 00:35:11,480
Speaker 1: other thing you can try is I'm trying to think

668
00:35:11,520 --> 00:35:13,919
Speaker 1: if you can use like a hotspot or something. Yeah,

669
00:35:13,960 --> 00:35:16,040
Speaker 1: I mean, if it's that Wi Fi. The only other

670
00:35:16,040 --> 00:35:18,040
Speaker 1: thing I can think of is sometimes in the Wi

671
00:35:18,040 --> 00:35:20,799
Speaker 1: Fi settings there are a couple of things where it

672
00:35:20,880 --> 00:35:23,600
Speaker 1: uses like a private IP address or something. You may

673
00:35:23,640 --> 00:35:26,160
Speaker 1: try to turn off some of that cloaking in the

674
00:35:26,200 --> 00:35:28,080
Speaker 1: Wi Fi settings and see if that helps.

675
00:35:28,200 --> 00:35:30,040
Speaker 2: But that's that's an interesting one.

676
00:35:30,080 --> 00:35:33,080
Speaker 1: But I know that these corporate networks, you know, they

677
00:35:33,120 --> 00:35:35,920
Speaker 1: block what they want, and it's it's sometimes a mystery

678
00:35:35,960 --> 00:35:37,520
Speaker 1: what you're allowed to do and what you're not allowed

679
00:35:37,560 --> 00:35:39,879
Speaker 1: to do. Eight eight eight rich one o one eight

680
00:35:39,960 --> 00:35:42,759
Speaker 1: eight eight seven four to two four one zero one.

681
00:35:43,440 --> 00:35:45,400
Speaker 2: More rich on Tech coming up right after this.

682
00:35:45,920 --> 00:35:49,120
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

683
00:35:49,160 --> 00:35:54,000
Speaker 1: out with you talking technology at triple A rich one

684
00:35:54,040 --> 00:35:56,920
Speaker 1: oh one. That's eight eight eight seven four to two

685
00:35:57,440 --> 00:36:01,799
Speaker 1: four one zero one. Well, it's the end of an

686
00:36:01,840 --> 00:36:05,840
Speaker 1: era for a couple of different technologies. First off, red box,

687
00:36:06,760 --> 00:36:10,280
Speaker 1: red box is shutting down. You know what red boxes

688
00:36:10,520 --> 00:36:15,480
Speaker 1: DVD rentals, that little kiosk outside the grocery store or

689
00:36:15,480 --> 00:36:17,239
Speaker 1: the Walgreens or the cvs.

690
00:36:18,040 --> 00:36:20,360
Speaker 2: You would rent a DVD.

691
00:36:20,440 --> 00:36:23,120
Speaker 1: And then later Blu Ray it started, I think it

692
00:36:23,120 --> 00:36:24,880
Speaker 1: was ninety nine cents and then it got to like

693
00:36:24,880 --> 00:36:28,040
Speaker 1: a dollar fifty or something, and it was great because

694
00:36:28,239 --> 00:36:30,800
Speaker 1: you could rent like a new movie for pretty cheap,

695
00:36:31,440 --> 00:36:33,520
Speaker 1: cheaper than like Blockbuster back in the day.

696
00:36:34,280 --> 00:36:36,799
Speaker 2: Wait was Blockbuster around? Let me see these?

697
00:36:37,120 --> 00:36:39,640
Speaker 1: I guess red Box was like no Blockbuster was gone.

698
00:36:40,200 --> 00:36:44,400
Speaker 1: So red Box has been around for twenty years. I

699
00:36:44,400 --> 00:36:48,319
Speaker 1: guess they were bought by Chicken Soup for the Soul Entertainment.

700
00:36:49,080 --> 00:36:51,160
Speaker 1: So those are those books. Remember everyone was reading them

701
00:36:51,200 --> 00:36:52,719
Speaker 1: back in the day. The Chicken Soup for the Soul.

702
00:36:52,760 --> 00:36:54,840
Speaker 1: They have one for like everything. It was like Chicken

703
00:36:54,880 --> 00:36:57,080
Speaker 1: Soup for the Soul. For cats, You're like, what, I

704
00:36:57,080 --> 00:37:01,759
Speaker 1: don't even know cat's red, but I think kats would

705
00:37:01,760 --> 00:37:06,200
Speaker 1: probably enjoy Chicken soup. So that company, I guess bought it.

706
00:37:06,360 --> 00:37:09,600
Speaker 1: But then they went from chapter eleven to chapter seven bankruptcy,

707
00:37:09,600 --> 00:37:14,640
Speaker 1: which is bad. They had a thousand employees. Let's see

708
00:37:14,640 --> 00:37:18,719
Speaker 1: they Oh they operated twenty four thousand DVD KIOSK rentals.

709
00:37:18,920 --> 00:37:22,120
Speaker 2: Wow, that's wild. Twenty four thousand of those. What are

710
00:37:22,120 --> 00:37:22,839
Speaker 2: they going to do with them?

711
00:37:22,840 --> 00:37:23,040
Speaker 5: Now?

712
00:37:24,400 --> 00:37:29,000
Speaker 1: The business has been in decline since twenty twenty, and yeah,

713
00:37:29,480 --> 00:37:32,279
Speaker 1: this is just end of an era. So DVDs were

714
00:37:32,280 --> 00:37:35,480
Speaker 1: already kind of you know, nobody really used them anymore,

715
00:37:36,040 --> 00:37:38,240
Speaker 1: but now that you can't rent them through red Box,

716
00:37:38,280 --> 00:37:40,680
Speaker 1: it's even less now. The thing I liked about red

717
00:37:40,680 --> 00:37:43,200
Speaker 1: Box is that I know we're all about streaming and

718
00:37:43,239 --> 00:37:45,640
Speaker 1: all this stuff, but you know, if you if you

719
00:37:45,719 --> 00:37:49,440
Speaker 1: rent a movie online like a you know, a new release,

720
00:37:49,920 --> 00:37:53,719
Speaker 1: it's like at least six bucks, And theoretically the red

721
00:37:53,760 --> 00:37:56,279
Speaker 1: box would be like a dollar fifty if you could

722
00:37:56,280 --> 00:37:58,799
Speaker 1: return it like the next day, so it was still

723
00:37:58,880 --> 00:38:01,720
Speaker 1: cheaper than like paying for a movie online. But now

724
00:38:02,200 --> 00:38:04,160
Speaker 1: I again I've said this before on the show, I

725
00:38:04,239 --> 00:38:07,399
Speaker 1: refuse to pay for a movie online, so I will

726
00:38:07,400 --> 00:38:10,040
Speaker 1: only watch what's on my streaming services. So last night

727
00:38:10,080 --> 00:38:13,480
Speaker 1: again took us like an hour to find something to watch.

728
00:38:13,560 --> 00:38:17,560
Speaker 1: Because I'm not kidding Netflix, I love you, but like

729
00:38:18,480 --> 00:38:21,399
Speaker 1: where are the good movies? Where is the stuff you

730
00:38:21,440 --> 00:38:23,880
Speaker 1: actually want to watch? I don't know, maybe you know

731
00:38:23,920 --> 00:38:26,319
Speaker 1: where it is. I can't find it. And it's all

732
00:38:26,400 --> 00:38:31,440
Speaker 1: the problem with Netflix is that everything is like it's

733
00:38:31,520 --> 00:38:34,840
Speaker 1: all like no name, Like okay, the actors might have

734
00:38:34,880 --> 00:38:36,479
Speaker 1: a name, but they're just making money.

735
00:38:36,520 --> 00:38:37,720
Speaker 2: That's why they're in these things.

736
00:38:38,000 --> 00:38:38,440
Speaker 3: But like the.

737
00:38:38,400 --> 00:38:41,160
Speaker 1: Actual movies, you're just like, oh, I didn't know that

738
00:38:41,200 --> 00:38:44,000
Speaker 1: this person had a new movie because nobody did, because

739
00:38:44,040 --> 00:38:46,279
Speaker 1: it's terrible. They just did it for the paycheck. And

740
00:38:46,320 --> 00:38:48,480
Speaker 1: so next thing you know, you're watching this movie that

741
00:38:48,520 --> 00:38:51,520
Speaker 1: you would never ever watch in your life unless it

742
00:38:51,600 --> 00:38:54,279
Speaker 1: was free because you're subscribed to the service and you

743
00:38:54,360 --> 00:38:56,760
Speaker 1: feel bad. No, I want to watch all Every single

744
00:38:56,760 --> 00:38:58,120
Speaker 1: movie I want to watch is one that you have

745
00:38:58,200 --> 00:38:59,840
Speaker 1: to pay for. Like I'm like, Oh, I want to

746
00:38:59,840 --> 00:39:01,480
Speaker 1: watch Civil War, Nope, we got to pay five to

747
00:39:01,560 --> 00:39:03,359
Speaker 1: ninety nine four. Oh I want to watch this, Nope,

748
00:39:03,360 --> 00:39:05,319
Speaker 1: we got to pay six bucks for that. So there's

749
00:39:05,320 --> 00:39:07,120
Speaker 1: a million movies I want to watch. They're just never

750
00:39:07,200 --> 00:39:13,399
Speaker 1: on my streaming services. Anyway, I digress another another technology

751
00:39:13,640 --> 00:39:17,759
Speaker 1: I guess was I guess technology is displacing this other thing.

752
00:39:17,840 --> 00:39:20,439
Speaker 1: But this week Target said no more checks, no more

753
00:39:20,480 --> 00:39:26,439
Speaker 1: payper checks. Target stopped accepting paper checks on July fifteenth. Oh,

754
00:39:26,520 --> 00:39:28,319
Speaker 1: come on, boom, what was the last time you wrote

755
00:39:28,320 --> 00:39:34,239
Speaker 1: a check? Citing extremely low volumes. Forty percent of Americans

756
00:39:34,239 --> 00:39:36,080
Speaker 1: have used to check in the past thirty days in

757
00:39:36,120 --> 00:39:38,480
Speaker 1: twenty twenty three. I think that's high, down from fifty

758
00:39:38,520 --> 00:39:43,640
Speaker 1: percent in twenty twenty. Checks are used mostly for specific

759
00:39:43,800 --> 00:39:48,640
Speaker 1: scenarios like rent payments, tax payments, and payments to contractors

760
00:39:48,719 --> 00:39:53,160
Speaker 1: or professional services. Older consumers sixty nine plus prefer checks

761
00:39:53,239 --> 00:39:55,799
Speaker 1: more than younger generations for bill payments. I get that

762
00:39:56,200 --> 00:39:58,880
Speaker 1: my parents still like to write checks. Bobo, you want to.

763
00:39:58,920 --> 00:40:01,080
Speaker 2: Chime in January. The last time I wrote a check

764
00:40:01,120 --> 00:40:02,160
Speaker 2: was January, So there you go.

765
00:40:02,200 --> 00:40:05,400
Speaker 1: See it's been six months now that you mentioned it. Yeah,

766
00:40:05,480 --> 00:40:09,239
Speaker 1: I actively try not to write a check. I will

767
00:40:09,280 --> 00:40:11,560
Speaker 1: literally go out of my way to not write a check.

768
00:40:11,600 --> 00:40:13,800
Speaker 1: If I have to go to the ATM and grab money,

769
00:40:13,840 --> 00:40:15,279
Speaker 1: I will do it to not write a check.

770
00:40:15,320 --> 00:40:16,120
Speaker 2: I'm zelling more.

771
00:40:16,360 --> 00:40:18,919
Speaker 1: Yes, Zelle is kind of like the new check. But see,

772
00:40:19,000 --> 00:40:21,520
Speaker 1: Zell is like the most dangerous to me because the money,

773
00:40:21,920 --> 00:40:26,080
Speaker 1: it's like it's gone and in their account instantly and

774
00:40:26,120 --> 00:40:27,120
Speaker 1: there's no getting it back.

775
00:40:27,200 --> 00:40:29,360
Speaker 9: But I like that at the same time because I

776
00:40:29,360 --> 00:40:31,239
Speaker 9: don't have to budget because the moment is gone.

777
00:40:31,320 --> 00:40:34,759
Speaker 2: Yeah, and it's already there. I agree with that. I

778
00:40:34,840 --> 00:40:36,480
Speaker 2: like that. I use Venmo a lot.

779
00:40:36,760 --> 00:40:39,560
Speaker 1: I was actually against if I was doing this show

780
00:40:39,680 --> 00:40:42,120
Speaker 1: three years ago. If you would have heard me on

781
00:40:42,120 --> 00:40:44,439
Speaker 1: my podcast before the show, I was a Venmo hater.

782
00:40:45,160 --> 00:40:48,600
Speaker 1: I told people actively do not use Venmo because I'll

783
00:40:48,600 --> 00:40:51,080
Speaker 1: tell you what I think is shady about Venmo. Okay,

784
00:40:51,600 --> 00:40:54,160
Speaker 1: when you have a balance on Venmo, of like, let's

785
00:40:54,160 --> 00:40:56,359
Speaker 1: say you have a balance of eighty dollars and you

786
00:40:56,360 --> 00:40:57,320
Speaker 1: pay a bill for ninety.

787
00:40:57,400 --> 00:40:58,160
Speaker 2: I know where you're going.

788
00:40:58,680 --> 00:41:01,759
Speaker 1: Don't you think that the charge on your car would

789
00:41:01,760 --> 00:41:03,960
Speaker 1: be ten dollars because they're like, oh, well, let's use

790
00:41:04,000 --> 00:41:05,879
Speaker 1: the eighty dollars you have, plus we'll take the ten

791
00:41:05,920 --> 00:41:08,640
Speaker 1: dollars from your card. No, no, they take the full

792
00:41:08,920 --> 00:41:11,239
Speaker 1: ninety and leave that eighty in your account. Why do

793
00:41:11,280 --> 00:41:14,680
Speaker 1: they do that? Why do you think profit for them?

794
00:41:14,760 --> 00:41:17,920
Speaker 1: They're making interest on the money that's floating in these

795
00:41:17,960 --> 00:41:21,239
Speaker 1: accounts month after months. So yes, if you let's say

796
00:41:21,280 --> 00:41:23,520
Speaker 1: you get a haircut and it's forty bucks and you

797
00:41:23,600 --> 00:41:26,120
Speaker 1: pay Venmo, they'll take it out of that eighty because

798
00:41:26,160 --> 00:41:28,440
Speaker 1: the balance covers it. But my point is, I think

799
00:41:28,480 --> 00:41:31,160
Speaker 1: that's a it's kind of like a it's a decision

800
00:41:31,200 --> 00:41:32,360
Speaker 1: that benefits them, not me.

801
00:41:32,560 --> 00:41:34,440
Speaker 2: For me Venmo. The issue was.

802
00:41:36,040 --> 00:41:37,960
Speaker 9: When you had the money in your account and you

803
00:41:38,000 --> 00:41:40,160
Speaker 9: wanted to take it to your main account, they charged

804
00:41:40,160 --> 00:41:42,239
Speaker 9: you for it, and if they if you didn't want

805
00:41:42,280 --> 00:41:44,440
Speaker 9: it to be charged, it took them longer, Yes, and

806
00:41:44,480 --> 00:41:47,480
Speaker 9: it was harder to do but to just transfer an

807
00:41:47,480 --> 00:41:48,960
Speaker 9: instantly as long as the card is on there, Oh,

808
00:41:49,000 --> 00:41:49,760
Speaker 9: we do it right away.

809
00:41:49,840 --> 00:41:52,480
Speaker 2: Oh yeah, but if not, like, it's okay, we'll give

810
00:41:52,520 --> 00:41:52,719
Speaker 2: it to you.

811
00:41:52,719 --> 00:41:53,600
Speaker 3: In my four or five days.

812
00:41:53,680 --> 00:41:56,000
Speaker 2: Yeah, and we won't charge you, but you have.

813
00:41:55,960 --> 00:41:58,080
Speaker 1: To wait that time. And people, of course aren't you know,

814
00:41:58,200 --> 00:42:01,640
Speaker 1: we're in America. We're impatient, you know, drive through restaurant.

815
00:42:01,640 --> 00:42:03,160
Speaker 1: I mean, come on, you get your food in like

816
00:42:03,200 --> 00:42:05,840
Speaker 1: ten seconds. So I understand. But they do have to

817
00:42:05,840 --> 00:42:10,440
Speaker 1: make money, so I understand that. But you know, and

818
00:42:10,520 --> 00:42:12,560
Speaker 1: also some people don't like cause if you like, I

819
00:42:12,600 --> 00:42:14,359
Speaker 1: know some people that just pay on their credit card

820
00:42:14,360 --> 00:42:16,920
Speaker 1: with Venmo, which they charge you like three percent.

821
00:42:16,960 --> 00:42:19,320
Speaker 2: So don't do that. That's very expensive.

822
00:42:20,120 --> 00:42:23,680
Speaker 1: Several major retailers, including Walmart, CVS, Cohle's Home Depot, and

823
00:42:23,760 --> 00:42:29,440
Speaker 1: TJ Max apparently still accept personal checks. I like, I said,

824
00:42:29,520 --> 00:42:31,440
Speaker 1: I have one, like a couple of checks.

825
00:42:31,480 --> 00:42:31,640
Speaker 2: Now.

826
00:42:31,680 --> 00:42:37,120
Speaker 1: This this was a little got a lot of response

827
00:42:37,160 --> 00:42:39,640
Speaker 1: on my Facebook page, Facebook dot com slash rich on tech.

828
00:42:39,680 --> 00:42:41,440
Speaker 1: I asked people, do you still write a check? And

829
00:42:41,520 --> 00:42:43,360
Speaker 1: of course I didn't know. You know, you know, you

830
00:42:43,400 --> 00:42:45,440
Speaker 1: post something on Facebook, you never know if people care.

831
00:42:45,560 --> 00:42:49,000
Speaker 1: Not this, oh, people cared hundreds of comments and like

832
00:42:49,080 --> 00:42:52,800
Speaker 1: a second and so I'll read a couple. Carolyn says,

833
00:42:53,239 --> 00:42:56,440
Speaker 1: I think that this electronic age has overlooked a huge population,

834
00:42:56,840 --> 00:42:59,440
Speaker 1: our seniors, they have troubles with site and memory issues,

835
00:42:59,520 --> 00:43:00,520
Speaker 1: slight or advanced.

836
00:43:00,960 --> 00:43:01,880
Speaker 2: Leave them out.

837
00:43:02,360 --> 00:43:05,480
Speaker 1: I think she's referring to the fact that we assume

838
00:43:05,520 --> 00:43:08,080
Speaker 1: that everyone cannot write a check, but a lot of

839
00:43:08,120 --> 00:43:13,400
Speaker 1: people still do that. Dana asks, your young adult children

840
00:43:13,719 --> 00:43:15,919
Speaker 1: have checks. My sons are twenty four and twenty five,

841
00:43:15,960 --> 00:43:18,319
Speaker 1: and I know neither has a checkbook, nor would they

842
00:43:18,320 --> 00:43:21,239
Speaker 1: know how to write one if required. Yeah, in fact,

843
00:43:21,360 --> 00:43:24,879
Speaker 1: they actually came out with a card because the main

844
00:43:24,960 --> 00:43:26,759
Speaker 1: thing when I was, you know, a renter, is that

845
00:43:26,840 --> 00:43:28,880
Speaker 1: you had to pay your rent by check. There was

846
00:43:28,920 --> 00:43:31,279
Speaker 1: no real way to pay rent any other way, and

847
00:43:31,320 --> 00:43:34,520
Speaker 1: so I think that's still a very popular way that

848
00:43:34,600 --> 00:43:37,279
Speaker 1: people use a check is to pay like rent. But

849
00:43:37,440 --> 00:43:39,840
Speaker 1: pretty much everything else you can do now ach like

850
00:43:39,880 --> 00:43:43,280
Speaker 1: through your bank account, which, by the way, be very

851
00:43:43,520 --> 00:43:46,680
Speaker 1: very selective on who you give access to your bank

852
00:43:46,680 --> 00:43:47,279
Speaker 1: account too.

853
00:43:47,440 --> 00:43:48,480
Speaker 2: With all these bills.

854
00:43:48,520 --> 00:43:50,920
Speaker 1: You know, the reason why these companies want you to

855
00:43:50,920 --> 00:43:53,759
Speaker 1: switch to your bank account is because they get their

856
00:43:53,760 --> 00:43:57,480
Speaker 1: money very easily, right, there's no like buffer between you

857
00:43:57,560 --> 00:43:59,799
Speaker 1: and them. It's like they just say, oh, your bill

858
00:43:59,880 --> 00:44:01,719
Speaker 1: is eighty dollars and by the way, we just took

859
00:44:01,719 --> 00:44:02,760
Speaker 1: it out of your checking account.

860
00:44:02,800 --> 00:44:03,279
Speaker 2: Thank you for that.

861
00:44:03,400 --> 00:44:05,880
Speaker 1: Oh, I even do anything because I give you access

862
00:44:05,880 --> 00:44:08,680
Speaker 1: to my account. Greg says, I still use them to

863
00:44:08,680 --> 00:44:10,480
Speaker 1: pay people who do work on the house. If you

864
00:44:10,560 --> 00:44:12,719
Speaker 1: use a card, they often add a percentage to the bill,

865
00:44:12,760 --> 00:44:16,560
Speaker 1: which you can get pricey on home improvements. Oh, Greg, okay,

866
00:44:17,080 --> 00:44:21,000
Speaker 1: you set me off. This is my biggest pet peeve

867
00:44:21,200 --> 00:44:24,600
Speaker 1: in the world. When I say, oh, I'd like to

868
00:44:24,680 --> 00:44:28,040
Speaker 1: use my card and they say, oh, look's an extra

869
00:44:28,080 --> 00:44:31,160
Speaker 1: three percent or four percent or whatever. And this happened

870
00:44:31,200 --> 00:44:34,120
Speaker 1: to me the other day, and I said, why, why

871
00:44:34,160 --> 00:44:37,480
Speaker 1: are you charging me four percent? Three percent? Oh, that's

872
00:44:37,760 --> 00:44:40,040
Speaker 1: that's how much they charge us. We're only charging well,

873
00:44:40,080 --> 00:44:43,759
Speaker 1: excuse me, you're running the business. That's part of your

874
00:44:43,920 --> 00:44:46,440
Speaker 1: costs of running a business. When I wrote my book

875
00:44:47,320 --> 00:44:49,240
Speaker 1: one hundred and one hand Tech Tips for the iPhone,

876
00:44:49,280 --> 00:44:51,879
Speaker 1: you know how much Amazon took from every single book

877
00:44:51,920 --> 00:44:54,640
Speaker 1: I sold about forty percent.

878
00:44:55,520 --> 00:44:57,680
Speaker 2: Books sold for every book from almost.

879
00:44:57,440 --> 00:44:59,439
Speaker 1: Every well, I mean it was about when you add

880
00:44:59,480 --> 00:45:02,040
Speaker 1: everything up, it was the processing fees that all the

881
00:45:02,080 --> 00:45:05,719
Speaker 1: stuff you basically get about. You know, you basically just

882
00:45:05,760 --> 00:45:07,680
Speaker 1: write forty percent off of the price of that book.

883
00:45:07,840 --> 00:45:09,919
Speaker 1: So you sell a book for ten bucks, you're only

884
00:45:09,960 --> 00:45:11,319
Speaker 1: making six dollars on it.

885
00:45:11,480 --> 00:45:13,040
Speaker 2: Yeah, at the most, I mean.

886
00:45:13,080 --> 00:45:14,799
Speaker 1: And by the way, that's just like you know, so

887
00:45:14,880 --> 00:45:17,520
Speaker 1: I also sold some of them, like like a signed

888
00:45:17,560 --> 00:45:19,920
Speaker 1: copy through like another service and like they would take

889
00:45:19,920 --> 00:45:23,520
Speaker 1: a percentage. But my point is to me, I was

890
00:45:23,560 --> 00:45:26,920
Speaker 1: happy because I was making money. And the same thing

891
00:45:26,960 --> 00:45:29,640
Speaker 1: with your business. If you're like, I'm sorry. If you

892
00:45:29,719 --> 00:45:32,840
Speaker 1: run a small business and you and you are accepting

893
00:45:32,880 --> 00:45:35,239
Speaker 1: credit cards, you got to pay those fees, Like that's

894
00:45:35,360 --> 00:45:36,360
Speaker 1: part of doing business.

895
00:45:36,440 --> 00:45:37,000
Speaker 2: I get it.

896
00:45:37,120 --> 00:45:40,160
Speaker 1: Nobody wants to pay fees, but then don't accept credit cards.

897
00:45:40,200 --> 00:45:42,439
Speaker 1: You go to these places and you're like, oh, here's

898
00:45:42,480 --> 00:45:44,440
Speaker 1: my card, and they look at you like you got

899
00:45:44,480 --> 00:45:47,440
Speaker 1: anything else. You're like, why do you accept it? Why

900
00:45:47,440 --> 00:45:49,920
Speaker 1: do you accept a card if you don't want to

901
00:45:49,960 --> 00:45:53,000
Speaker 1: accept the fees. That is my biggest pet peeve because

902
00:45:53,239 --> 00:45:55,200
Speaker 1: I and I, you know, sometimes people want to pay

903
00:45:55,200 --> 00:45:57,760
Speaker 1: with their credit card because it gives a little buffer

904
00:45:58,160 --> 00:46:00,960
Speaker 1: between you and them, right, you know, maybe they're doing

905
00:46:00,960 --> 00:46:03,080
Speaker 1: it for their budget reasons, maybe they're doing it for

906
00:46:03,560 --> 00:46:05,200
Speaker 1: they want you know, they don't trust you and they

907
00:46:05,239 --> 00:46:06,600
Speaker 1: just want to make sure if they want to return

908
00:46:06,640 --> 00:46:07,720
Speaker 1: something or whatever.

909
00:46:07,800 --> 00:46:08,960
Speaker 2: You know, they can do it easily.

910
00:46:09,280 --> 00:46:13,279
Speaker 1: But my my reality is, just please, if you're going

911
00:46:13,320 --> 00:46:17,120
Speaker 1: to accept the form of payment, why are you actively

912
00:46:17,200 --> 00:46:19,680
Speaker 1: trying to make people not use that form of payment

913
00:46:20,200 --> 00:46:21,640
Speaker 1: and the Venmo stuff and all like.

914
00:46:21,880 --> 00:46:22,600
Speaker 2: So I went.

915
00:46:22,840 --> 00:46:25,759
Speaker 1: Actually where I get my haircut, and I love them,

916
00:46:25,800 --> 00:46:28,520
Speaker 1: so no, no, you know, I'm not being mean to them.

917
00:46:28,520 --> 00:46:30,640
Speaker 1: But they switched from like used to be able to

918
00:46:30,680 --> 00:46:33,600
Speaker 1: pay them with ZEL to now they put an ATM

919
00:46:33,640 --> 00:46:35,400
Speaker 1: in there and they said, no more Zel, So you

920
00:46:35,400 --> 00:46:36,960
Speaker 1: have to go to this ATM and it now costs

921
00:46:37,000 --> 00:46:39,360
Speaker 1: you three point fifty to use the ATM if you

922
00:46:39,360 --> 00:46:42,520
Speaker 1: don't have cash. And so my point is it's like

923
00:46:43,080 --> 00:46:45,840
Speaker 1: we're driving into the future in so many ways, but

924
00:46:45,920 --> 00:46:49,000
Speaker 1: yet so many small businesses are keeping themselves in the past.

925
00:46:49,440 --> 00:46:51,480
Speaker 1: And I say, just I hate to say this, but

926
00:46:51,560 --> 00:46:53,320
Speaker 1: just raise your prices by a couple bucks if you

927
00:46:53,400 --> 00:46:55,480
Speaker 1: need to, if it's if that's what it costs. And

928
00:46:55,520 --> 00:46:57,719
Speaker 1: I know, okay, you know what, I'm not going to

929
00:46:57,800 --> 00:47:01,560
Speaker 1: win in this argument no matter what. Anyway, if you

930
00:47:01,600 --> 00:47:04,440
Speaker 1: want to chime in on the paper checks thing, Facebook

931
00:47:04,480 --> 00:47:06,480
Speaker 1: dot com, slash rich on tech, can we go to break?

932
00:47:07,120 --> 00:47:08,160
Speaker 2: I said enough.

933
00:47:09,320 --> 00:47:11,959
Speaker 1: Eighty eight rich one O one eight eight eight seven

934
00:47:12,120 --> 00:47:14,160
Speaker 1: four to two four one zero one. You know, there's

935
00:47:14,200 --> 00:47:18,200
Speaker 1: not a lot that sets me off, but when it does, Yeah,

936
00:47:18,280 --> 00:47:23,400
Speaker 1: I go there. You're listening to rich on Tech. Welcome

937
00:47:23,400 --> 00:47:26,080
Speaker 1: back to rich on Tech. Rich Demiro here hanging out

938
00:47:26,080 --> 00:47:29,719
Speaker 1: with you, talking technology at eight eight eight rich one

939
00:47:29,760 --> 00:47:34,000
Speaker 1: oh one eight eight eight seven four to two four

940
00:47:34,239 --> 00:47:37,160
Speaker 1: one zero one. The website for the show rich on

941
00:47:37,320 --> 00:47:41,000
Speaker 1: tech dot tv. If you want to link to anything

942
00:47:41,080 --> 00:47:44,800
Speaker 1: I mentioned, just go to rich on tech dot tv

943
00:47:45,080 --> 00:47:47,760
Speaker 1: and hit the light bulb at the top of the page.

944
00:47:47,760 --> 00:47:51,000
Speaker 1: You can get show notes in real time. This is

945
00:47:51,040 --> 00:47:55,080
Speaker 1: show number eighty one. If you can believe it, you're

946
00:47:55,120 --> 00:47:57,399
Speaker 1: and a half of this by the way. Uh and

947
00:47:57,480 --> 00:48:00,719
Speaker 1: if you want to contact the show, just hey, contact

948
00:48:00,920 --> 00:48:03,280
Speaker 1: up at the top and you can send a message

949
00:48:03,400 --> 00:48:09,240
Speaker 1: right to me. Let's go to Leslie in La Laguna Beach. Leslie,

950
00:48:09,239 --> 00:48:14,000
Speaker 1: you're on with Rich Hello, Leslie?

951
00:48:14,040 --> 00:48:14,520
Speaker 2: Are you there?

952
00:48:15,040 --> 00:48:17,480
Speaker 1: I tapped the right one? No, maybe I didn't.

953
00:48:18,440 --> 00:48:21,680
Speaker 2: Uh yeah, I think I did, Leslie. Are you there? Nope? Okay,

954
00:48:22,320 --> 00:48:23,680
Speaker 2: oh oh there you are.

955
00:48:24,560 --> 00:48:24,640
Speaker 5: Hi.

956
00:48:24,760 --> 00:48:28,840
Speaker 10: Hi, Hi, Rich Hello, Hi. I'm having t of logging

957
00:48:28,880 --> 00:48:33,640
Speaker 10: onto my banking Bank of America on my phone. I

958
00:48:33,680 --> 00:48:35,560
Speaker 10: can do it on my iPad, I can do it

959
00:48:35,600 --> 00:48:41,200
Speaker 10: on my computer. I can. I have installed an uninstalled

960
00:48:41,239 --> 00:48:44,120
Speaker 10: the app on my phone. I've gone into the website.

961
00:48:44,280 --> 00:48:48,239
Speaker 10: I checked my password managers to see if I have

962
00:48:48,360 --> 00:48:52,480
Speaker 10: anything old in there. But and I know for sure

963
00:48:52,520 --> 00:48:54,600
Speaker 10: what my you know, use their name, the password is.

964
00:48:54,640 --> 00:48:58,640
Speaker 10: But it's just not working. It's showing they can't find

965
00:48:58,640 --> 00:48:59,200
Speaker 10: my account.

966
00:49:00,560 --> 00:49:04,359
Speaker 1: Okay, so every time, okay, that's interesting. So you're you're

967
00:49:04,360 --> 00:49:05,880
Speaker 1: on an iPhone or Android.

968
00:49:07,000 --> 00:49:07,440
Speaker 4: iPhone.

969
00:49:07,480 --> 00:49:10,200
Speaker 1: Okay, so iPhone you've got you've got your user name,

970
00:49:10,239 --> 00:49:13,400
Speaker 1: you've got your password, and every time you try to

971
00:49:13,440 --> 00:49:16,800
Speaker 1: log in, Now, is it auto filling from the password

972
00:49:16,800 --> 00:49:17,840
Speaker 1: manager when this happens.

973
00:49:18,000 --> 00:49:22,480
Speaker 10: No, I don't save my banking passwords on even a

974
00:49:22,480 --> 00:49:25,280
Speaker 10: password manager. So I'm very careful that I know exactly

975
00:49:25,280 --> 00:49:28,480
Speaker 10: what it is. I get this. The information you entered

976
00:49:28,600 --> 00:49:30,960
Speaker 10: doesn't match our records. You have a few more times

977
00:49:31,400 --> 00:49:32,240
Speaker 10: charge remaining.

978
00:49:33,920 --> 00:49:36,399
Speaker 2: And this is just a Bank of America app.

979
00:49:37,080 --> 00:49:40,200
Speaker 10: Just the Bank America app. And in the past I

980
00:49:40,320 --> 00:49:42,359
Speaker 10: had no problem with it. In fact, I would use

981
00:49:42,400 --> 00:49:45,720
Speaker 10: the phone most of the time, you know, gone, just fine.

982
00:49:45,760 --> 00:49:48,640
Speaker 10: I would use the face thing too. That would look

983
00:49:50,040 --> 00:49:52,520
Speaker 10: and then one day I decided to use my computer

984
00:49:52,560 --> 00:49:54,120
Speaker 10: because I was going to do more stuff and I

985
00:49:54,239 --> 00:49:57,359
Speaker 10: couldn't log on there. So I went ahead and changed

986
00:49:57,400 --> 00:49:59,719
Speaker 10: my password, thinking, okay, I'll just go along with the thing.

987
00:50:00,120 --> 00:50:02,160
Speaker 10: Dre's the password. And now I've been on my computer,

988
00:50:02,200 --> 00:50:03,520
Speaker 10: but I can't get it on my phone.

989
00:50:04,960 --> 00:50:08,000
Speaker 1: Okay, So what I think, okay, what I think is happening.

990
00:50:08,080 --> 00:50:13,280
Speaker 1: I think there is like an extra character something that

991
00:50:13,280 --> 00:50:16,439
Speaker 1: that's somehow being entered on the phone that's not being

992
00:50:16,560 --> 00:50:19,320
Speaker 1: entered on the desktops. You're able to log into your account,

993
00:50:19,400 --> 00:50:21,799
Speaker 1: just not on your phone, just.

994
00:50:21,719 --> 00:50:23,880
Speaker 10: Not on my phone.

995
00:50:23,960 --> 00:50:24,200
Speaker 2: Okay.

996
00:50:24,280 --> 00:50:26,839
Speaker 1: Yeah, So if you go to Bankfoamerica dot com, you

997
00:50:26,880 --> 00:50:29,080
Speaker 1: type in your user name and password, you get in

998
00:50:29,160 --> 00:50:31,720
Speaker 1: no problem.

999
00:50:31,840 --> 00:50:36,120
Speaker 10: If I do that on my computer I do put

1000
00:50:36,160 --> 00:50:38,080
Speaker 10: on my phone, I can't get in through my app

1001
00:50:38,280 --> 00:50:41,400
Speaker 10: or my or the website.

1002
00:50:41,440 --> 00:50:43,879
Speaker 1: Are you running any sort of AD blocker on your

1003
00:50:43,920 --> 00:50:45,440
Speaker 1: phone or a VPN?

1004
00:50:45,680 --> 00:50:47,839
Speaker 10: Only thing I can think of? I mean, I I'm

1005
00:50:47,880 --> 00:50:50,279
Speaker 10: not playing no of I mean, what can how can

1006
00:50:50,320 --> 00:50:50,759
Speaker 10: I check that?

1007
00:50:51,520 --> 00:50:51,640
Speaker 11: Uh?

1008
00:50:51,880 --> 00:50:54,719
Speaker 1: Well, I mean, so what type of network do you

1009
00:50:54,800 --> 00:50:56,760
Speaker 1: have at home? Like for your WiFi, but your computer's

1010
00:50:56,760 --> 00:51:00,960
Speaker 1: on the same network at home? Yeah, okay, have you tried, okay,

1011
00:51:01,000 --> 00:51:06,000
Speaker 1: So I would also try maybe toggling your Wi Fi

1012
00:51:06,120 --> 00:51:09,239
Speaker 1: off and then logging in on cellular and seeing if

1013
00:51:09,239 --> 00:51:11,320
Speaker 1: that if it gets the same error. But what I

1014
00:51:11,360 --> 00:51:14,120
Speaker 1: would do is, you know, it sounds like there's like

1015
00:51:14,160 --> 00:51:16,720
Speaker 1: I would say, if you're copying and pasting this password.

1016
00:51:16,400 --> 00:51:21,239
Speaker 2: Is that what you're doing? I know you're typing it? Okay? Yeah,

1017
00:51:22,120 --> 00:51:22,520
Speaker 2: I mean this.

1018
00:51:22,760 --> 00:51:24,719
Speaker 1: It's it's interesting because these kind of these kind of

1019
00:51:24,719 --> 00:51:27,400
Speaker 1: things happen, and I've seen them happen even with myself

1020
00:51:27,480 --> 00:51:30,319
Speaker 1: on my phone. But typically there's something running on my

1021
00:51:30,520 --> 00:51:32,239
Speaker 1: phone that is interfering.

1022
00:51:32,360 --> 00:51:35,480
Speaker 10: But I'm thinking and I can't figure out what it

1023
00:51:35,560 --> 00:51:38,280
Speaker 10: is that's reading. It's got to be some blocker.

1024
00:51:37,960 --> 00:51:42,960
Speaker 1: Saying are you okay? So can you go into on

1025
00:51:43,160 --> 00:51:45,440
Speaker 1: Safari on your phone? Can you log into Bank of

1026
00:51:45,480 --> 00:51:48,160
Speaker 1: America through there? Like if you just go to the website.

1027
00:51:48,320 --> 00:51:48,920
Speaker 10: I've tried that.

1028
00:51:49,280 --> 00:51:52,440
Speaker 2: I tried it, okay, and it won't let you do

1029
00:51:52,480 --> 00:51:53,680
Speaker 2: it anywhere on your phone.

1030
00:51:54,200 --> 00:51:56,719
Speaker 1: No, okay, sounds like you've got some sort of ad

1031
00:51:56,719 --> 00:52:00,560
Speaker 1: blocker or VPN running on your phone. So v wise,

1032
00:52:00,600 --> 00:52:01,879
Speaker 1: have you installed a VPN there?

1033
00:52:02,960 --> 00:52:08,960
Speaker 10: No, I'm I'm not that savvy okay.

1034
00:52:08,120 --> 00:52:11,040
Speaker 2: And no ad blocker either, not that.

1035
00:52:11,080 --> 00:52:14,880
Speaker 10: I know of, no, but you know, strangers interesting, I

1036
00:52:14,880 --> 00:52:15,759
Speaker 10: don't know what I'm doing.

1037
00:52:16,280 --> 00:52:19,359
Speaker 1: And then the other question is this just does this

1038
00:52:19,440 --> 00:52:22,360
Speaker 1: happen everywhere or just on Wi Fi or just on cellular,

1039
00:52:22,480 --> 00:52:23,759
Speaker 1: because that could be it is.

1040
00:52:23,680 --> 00:52:25,680
Speaker 10: Everywhere, because when you said that, that's kind of interesting

1041
00:52:25,680 --> 00:52:27,520
Speaker 10: because I do use Wi Fi calling it home just

1042
00:52:27,520 --> 00:52:31,360
Speaker 10: because of where we are, but everywhere it's the same.

1043
00:52:31,440 --> 00:52:33,479
Speaker 10: So even when I'm just on cellular too.

1044
00:52:34,000 --> 00:52:36,919
Speaker 1: And have you asked Bank of America? Have you asked

1045
00:52:36,960 --> 00:52:39,040
Speaker 1: like their tech support department and what have they said?

1046
00:52:40,040 --> 00:52:40,600
Speaker 10: Yeah?

1047
00:52:40,680 --> 00:52:41,399
Speaker 2: And what do they say?

1048
00:52:41,520 --> 00:52:46,200
Speaker 10: Yeah, I've asked them and they don't know. I've even

1049
00:52:46,239 --> 00:52:48,440
Speaker 10: gone to the right store to see if they can

1050
00:52:48,520 --> 00:52:50,880
Speaker 10: troubleshoot something they can't.

1051
00:52:51,000 --> 00:52:52,759
Speaker 2: Well, I think you stumped me.

1052
00:52:53,320 --> 00:52:55,279
Speaker 1: I think we're gonna we're gonna leave this one to

1053
00:52:55,760 --> 00:52:57,799
Speaker 1: the wisdom of the crowds and maybe I'll get some

1054
00:52:57,880 --> 00:53:00,359
Speaker 1: info on this from an email or something like that.

1055
00:53:00,920 --> 00:53:03,600
Speaker 1: Eighty eight rich one O one eight eight eight seven

1056
00:53:03,719 --> 00:53:05,719
Speaker 1: four to two four one zero one. Coming up, We're

1057
00:53:05,719 --> 00:53:10,440
Speaker 1: gonna talk iOS eighteen public Beta. Welcome back to rich

1058
00:53:10,520 --> 00:53:15,399
Speaker 1: On Tech. Rich Demiro here, hanging out talking technology. We'll

1059
00:53:15,400 --> 00:53:17,600
Speaker 1: get back to those phone lines in just a bit.

1060
00:53:17,719 --> 00:53:20,480
Speaker 1: Eighty eight Rich one O one eight eight eight seven

1061
00:53:20,600 --> 00:53:22,680
Speaker 1: four to two four one zero one. Still got a

1062
00:53:22,719 --> 00:53:25,160
Speaker 1: lot of news to get through as well. Want to

1063
00:53:25,160 --> 00:53:28,600
Speaker 1: Welcome to the show. Zach Hall, editor at large at

1064
00:53:28,680 --> 00:53:31,200
Speaker 1: nine to five MAC. He is here to join us

1065
00:53:31,560 --> 00:53:35,640
Speaker 1: to talk about iOS eighteen Public Beta. This was released

1066
00:53:35,680 --> 00:53:38,560
Speaker 1: this week by Apple. You can install it on your iPhone,

1067
00:53:38,600 --> 00:53:40,920
Speaker 1: but before you do, we should talk about it.

1068
00:53:41,040 --> 00:53:43,759
Speaker 2: Zach. Welcome to the show. Hey Rich, thanks for having me.

1069
00:53:44,160 --> 00:53:47,800
Speaker 1: So iOS eighteen public Beta, what does that mean exactly?

1070
00:53:49,040 --> 00:53:49,120
Speaker 5: So?

1071
00:53:49,600 --> 00:53:51,920
Speaker 12: iOS eighteen is the next big software update for the

1072
00:53:51,960 --> 00:53:55,440
Speaker 12: iPhone without buying a new iPhone. It's it's when you know,

1073
00:53:55,920 --> 00:53:58,480
Speaker 12: usually it comes up in the fall, in September, and

1074
00:53:58,840 --> 00:54:01,080
Speaker 12: you download the new update and maybe things look a

1075
00:54:01,120 --> 00:54:03,280
Speaker 12: little bit different, but your phone can do some new things.

1076
00:54:03,640 --> 00:54:07,440
Speaker 12: And this is iOS eighteen public Beta. So the beta

1077
00:54:07,520 --> 00:54:10,680
Speaker 12: version was announced a few weeks ago, back in the

1078
00:54:10,680 --> 00:54:14,480
Speaker 12: beginning of June for developers only, and as of the

1079
00:54:14,560 --> 00:54:18,399
Speaker 12: beginning of this past week, you can download the public

1080
00:54:18,480 --> 00:54:21,040
Speaker 12: beta without being a developer. And this is more for

1081
00:54:21,360 --> 00:54:23,680
Speaker 12: early adopters, people who want to test out some of

1082
00:54:23,719 --> 00:54:26,359
Speaker 12: the new features before they get pushed to out all

1083
00:54:26,400 --> 00:54:29,480
Speaker 12: the new phones in September. So this is really just

1084
00:54:29,520 --> 00:54:31,239
Speaker 12: a preview of some of the new things coming to

1085
00:54:31,280 --> 00:54:33,000
Speaker 12: the iPhone later this fall.

1086
00:54:33,080 --> 00:54:34,120
Speaker 4: But for free.

1087
00:54:34,280 --> 00:54:37,040
Speaker 12: You can install on your iPhone now if you're willing

1088
00:54:37,080 --> 00:54:40,640
Speaker 12: to maybe deal with some bugs and try things out

1089
00:54:40,640 --> 00:54:43,680
Speaker 12: early before they're really polished and ready for everybody to use.

1090
00:54:44,080 --> 00:54:44,319
Speaker 2: Yeah.

1091
00:54:44,320 --> 00:54:47,560
Speaker 1: So Apple has made it much easier in recent years

1092
00:54:47,600 --> 00:54:50,200
Speaker 1: for the average person to install this the beta. It's

1093
00:54:50,320 --> 00:54:54,920
Speaker 1: very very simple. So what is the caution here? Like

1094
00:54:54,960 --> 00:54:57,640
Speaker 1: that you can't just go back if there's a problem, right.

1095
00:54:58,640 --> 00:55:01,120
Speaker 12: Right, there's ways like you can back up your old

1096
00:55:01,200 --> 00:55:06,040
Speaker 12: data and you can kind of you know, use a

1097
00:55:06,080 --> 00:55:08,239
Speaker 12: computer and do a bunch of heavy lifting. Maybe you

1098
00:55:08,280 --> 00:55:10,200
Speaker 12: maybe you support to get back to the old version

1099
00:55:10,200 --> 00:55:11,920
Speaker 12: of things go pretty bad for you, But there is

1100
00:55:11,960 --> 00:55:14,799
Speaker 12: a risk of data loss. The big thing is is,

1101
00:55:15,200 --> 00:55:16,879
Speaker 12: you know, you don't want to put this on your

1102
00:55:16,880 --> 00:55:19,600
Speaker 12: main device if you're worried about losing information or you're

1103
00:55:19,600 --> 00:55:21,799
Speaker 12: worried about maybe some of your app's not working.

1104
00:55:21,520 --> 00:55:22,120
Speaker 4: The right way.

1105
00:55:22,360 --> 00:55:24,120
Speaker 12: Because it is a beta, you're not going to be

1106
00:55:24,200 --> 00:55:26,279
Speaker 12: able to say, you know, to your favorite app that

1107
00:55:26,320 --> 00:55:28,960
Speaker 12: you rely on to the developer, Hey, this isn't working.

1108
00:55:29,120 --> 00:55:29,600
Speaker 4: What's wrong.

1109
00:55:29,640 --> 00:55:31,480
Speaker 12: They're going to say, it's a beta version of the

1110
00:55:31,520 --> 00:55:34,279
Speaker 12: software of the of the iPhone software, so we can't

1111
00:55:34,320 --> 00:55:37,319
Speaker 12: do anything about it yet. So it really is just

1112
00:55:37,360 --> 00:55:39,720
Speaker 12: to try out some new features on the phone from Apple,

1113
00:55:40,200 --> 00:55:42,960
Speaker 12: and you know, at the risk of maybe not getting

1114
00:55:42,960 --> 00:55:45,719
Speaker 12: to have the same level of stability and everything that.

1115
00:55:45,680 --> 00:55:46,839
Speaker 3: You get from just using your phone.

1116
00:55:46,880 --> 00:55:49,400
Speaker 1: Order narrowly, right, like, basically, if you put this on

1117
00:55:49,440 --> 00:55:52,120
Speaker 1: your device and you have a problem with your work email,

1118
00:55:52,200 --> 00:55:54,720
Speaker 1: your IT departments can be like, ah, you're running a beta.

1119
00:55:54,760 --> 00:55:57,600
Speaker 1: We can't help with that, or pretty much anything that

1120
00:55:57,760 --> 00:55:59,600
Speaker 1: goes wrong, it's like, well, you're running a beta. That's

1121
00:55:59,680 --> 00:56:01,560
Speaker 1: kind of like the part that's part of it is

1122
00:56:01,560 --> 00:56:04,759
Speaker 1: that there's no guarantees with this software because Apple's still

1123
00:56:04,760 --> 00:56:06,680
Speaker 1: working on it to finalize it.

1124
00:56:07,360 --> 00:56:09,480
Speaker 12: That's the big disclaimer, right, even if it you know

1125
00:56:09,520 --> 00:56:12,200
Speaker 12: it is an issue with your IT work email, the

1126
00:56:12,880 --> 00:56:14,800
Speaker 12: you know, the disclaimer there is it is a beta,

1127
00:56:14,920 --> 00:56:17,640
Speaker 12: so they're not even gonna try to resolve it. And

1128
00:56:17,680 --> 00:56:20,200
Speaker 12: part of that is because it's a beta, it's it's

1129
00:56:20,280 --> 00:56:23,960
Speaker 12: not finished yet, and Apple pushes out new versions about

1130
00:56:24,000 --> 00:56:27,680
Speaker 12: every other week. The developer version of IOSA Team Beta

1131
00:56:27,800 --> 00:56:30,960
Speaker 12: usually has been out for they pushed it out to

1132
00:56:31,000 --> 00:56:34,399
Speaker 12: developers first developers to try it out, and then the

1133
00:56:34,440 --> 00:56:37,080
Speaker 12: public beta tends to be what's been out in the

1134
00:56:37,120 --> 00:56:39,440
Speaker 12: wild for developers for about a week, and then the

1135
00:56:39,440 --> 00:56:43,120
Speaker 12: public beta that's kind of a less risky version of

1136
00:56:43,600 --> 00:56:47,080
Speaker 12: you know, the previous software, but it's still unfinished and

1137
00:56:47,160 --> 00:56:49,200
Speaker 12: you're going to see updates to it every other week

1138
00:56:49,320 --> 00:56:52,399
Speaker 12: or so when you get closer to September, maybe every

1139
00:56:52,400 --> 00:56:55,280
Speaker 12: week we'll see a new update to it. So things change,

1140
00:56:55,280 --> 00:56:57,000
Speaker 12: and even if you have a good version this week

1141
00:56:57,000 --> 00:56:59,680
Speaker 12: where you're running IOSA Team Beata and you say everything's fine,

1142
00:57:00,080 --> 00:57:02,000
Speaker 12: things could break in the next couple of weeks. You know,

1143
00:57:02,040 --> 00:57:04,759
Speaker 12: if they've changed something they try to, you know, optimize

1144
00:57:04,760 --> 00:57:05,799
Speaker 12: one feature here or there.

1145
00:57:05,880 --> 00:57:07,279
Speaker 4: It can affect how your apps work.

1146
00:57:07,360 --> 00:57:09,400
Speaker 12: So it really is sort of you know, if you're

1147
00:57:09,440 --> 00:57:12,359
Speaker 12: an early adopter and you're trying to just you want

1148
00:57:12,360 --> 00:57:14,360
Speaker 12: to test this stuff out before it's available.

1149
00:57:14,760 --> 00:57:16,040
Speaker 4: The developer beta.

1150
00:57:15,800 --> 00:57:17,880
Speaker 12: Is for app makers to make sure that their apps

1151
00:57:17,880 --> 00:57:21,200
Speaker 12: are compatible. But what's happened over the past several years

1152
00:57:21,240 --> 00:57:24,240
Speaker 12: is because Apple is starting off new features, people want

1153
00:57:24,240 --> 00:57:25,880
Speaker 12: to people like me, you know, people like you. I'm

1154
00:57:25,920 --> 00:57:29,000
Speaker 12: sure I want to try these out early and get

1155
00:57:29,000 --> 00:57:31,560
Speaker 12: their hands on them. So it's also a way for

1156
00:57:31,760 --> 00:57:34,440
Speaker 12: the public, you know, without being an app maker, to

1157
00:57:34,600 --> 00:57:36,480
Speaker 12: try it out early at the risk of you're not

1158
00:57:36,520 --> 00:57:38,200
Speaker 12: going to have the same level of support you know,

1159
00:57:38,280 --> 00:57:39,720
Speaker 12: from your IT or even from.

1160
00:57:39,560 --> 00:57:40,479
Speaker 4: Apple for that matter.

1161
00:57:40,640 --> 00:57:42,520
Speaker 1: So before we get into some of these features, because

1162
00:57:42,520 --> 00:57:44,960
Speaker 1: I've been playing with this this this week, and I'm

1163
00:57:45,000 --> 00:57:48,480
Speaker 1: sure you've been probably since the developer beta, you know,

1164
00:57:48,640 --> 00:57:50,440
Speaker 1: just to be clear, let's say you install this on

1165
00:57:50,480 --> 00:57:53,640
Speaker 1: your phone, you need a backup of your iPhone and

1166
00:57:53,840 --> 00:57:55,440
Speaker 1: if you want to go back, like let's say you

1167
00:57:55,480 --> 00:57:57,080
Speaker 1: try this out for a day or two and it's like,

1168
00:57:57,120 --> 00:57:59,880
Speaker 1: oh my gosh, my battery is bad, my apps don't work,

1169
00:57:59,880 --> 00:58:02,200
Speaker 1: I can't log in on my banking app. The only

1170
00:58:02,240 --> 00:58:04,200
Speaker 1: way to go back is to erase your phone as

1171
00:58:04,240 --> 00:58:07,160
Speaker 1: far as I know, and then reinstall the backup from

1172
00:58:07,200 --> 00:58:09,800
Speaker 1: that erase on that erase iPhone.

1173
00:58:09,800 --> 00:58:10,720
Speaker 2: Does that sound about right?

1174
00:58:11,280 --> 00:58:14,040
Speaker 12: That's that's about right, and a lot of I'd say

1175
00:58:14,080 --> 00:58:16,160
Speaker 12: that the biggest risk there is that if you do

1176
00:58:16,200 --> 00:58:18,800
Speaker 12: a backup on a Monday and you decide on Friday,

1177
00:58:19,160 --> 00:58:21,120
Speaker 12: that the battery life is too big of a hit

1178
00:58:21,200 --> 00:58:23,440
Speaker 12: for you, or some apps aren't working the way that

1179
00:58:23,600 --> 00:58:26,840
Speaker 12: you want them to. Information from Monday to Friday. You know,

1180
00:58:26,880 --> 00:58:29,120
Speaker 12: between you doing that backup and you decide you want

1181
00:58:29,160 --> 00:58:31,000
Speaker 12: to go back, you might not have that last week

1182
00:58:31,040 --> 00:58:33,560
Speaker 12: of information. So it just depends on you know, what

1183
00:58:33,640 --> 00:58:36,440
Speaker 12: information is and how it's stored and everything. But that's

1184
00:58:36,520 --> 00:58:38,760
Speaker 12: the big thing though. You know, you can do it backup.

1185
00:58:38,800 --> 00:58:40,920
Speaker 12: You can, there's ways to get back to it. But

1186
00:58:41,000 --> 00:58:42,920
Speaker 12: it really is just say, I want to try this out,

1187
00:58:42,960 --> 00:58:45,880
Speaker 12: and I'm willing to have you know, worse battery life

1188
00:58:45,920 --> 00:58:48,280
Speaker 12: and slower performance at the cost of maybe trying out

1189
00:58:48,320 --> 00:58:51,080
Speaker 12: some cool new features you know, you know, a month earlier.

1190
00:58:51,160 --> 00:58:53,240
Speaker 1: So and with that said, the features are great, they

1191
00:58:53,280 --> 00:58:55,000
Speaker 1: are cool, they're a lot of fun. I put this

1192
00:58:55,040 --> 00:58:56,920
Speaker 1: on a secondary device that did not put it on

1193
00:58:56,960 --> 00:59:01,160
Speaker 1: my primary. But the number one thing is really customization.

1194
00:59:01,720 --> 00:59:04,560
Speaker 1: There's a lot more options for customization both on the

1195
00:59:04,560 --> 00:59:07,080
Speaker 1: home screen. You can place your icons anywhere you want.

1196
00:59:07,760 --> 00:59:11,560
Speaker 1: The control center is totally revamped, which I love because

1197
00:59:11,960 --> 00:59:14,680
Speaker 1: it's a lot more useful, so you can, you know,

1198
00:59:14,720 --> 00:59:19,240
Speaker 1: put a lot of different control center I guess shortcuts

1199
00:59:19,280 --> 00:59:22,160
Speaker 1: there more so than before because you can use third

1200
00:59:22,200 --> 00:59:25,560
Speaker 1: parties apps as well, and the lock screen you can

1201
00:59:25,600 --> 00:59:28,600
Speaker 1: customize those two little shortcuts as well. So what has

1202
00:59:28,640 --> 00:59:31,680
Speaker 1: been kind of like the notable features to U Zach.

1203
00:59:32,520 --> 00:59:34,480
Speaker 12: I mean, the home screens something you see every day,

1204
00:59:34,560 --> 00:59:36,160
Speaker 12: you know, you unlock your iPhone and you go to

1205
00:59:36,200 --> 00:59:38,480
Speaker 12: your apps. And a few years ago there was this

1206
00:59:38,560 --> 00:59:42,560
Speaker 12: big trend of kind of like insecure but really hard

1207
00:59:42,560 --> 00:59:45,120
Speaker 12: to do workarounds of making your home screen look the

1208
00:59:45,120 --> 00:59:46,880
Speaker 12: way you want it, to change all of your app

1209
00:59:47,040 --> 00:59:49,760
Speaker 12: icons to be one color, and that's baked into the

1210
00:59:49,760 --> 00:59:52,720
Speaker 12: phone now that I was eighteen in beta now and

1211
00:59:52,840 --> 00:59:55,640
Speaker 12: you know about this fall where you can just you know,

1212
00:59:55,880 --> 00:59:58,480
Speaker 12: long person your home screen, tap and edit and customize

1213
00:59:58,480 --> 01:00:00,880
Speaker 12: button and then take what color you want your icons

1214
01:00:00,920 --> 01:00:03,360
Speaker 12: to be and like what shade and you can change

1215
01:00:03,360 --> 01:00:05,880
Speaker 12: it on the fly. So Apple's taking a lot of

1216
01:00:05,920 --> 01:00:08,880
Speaker 12: what people have been doing with their devices anyway, and

1217
01:00:08,920 --> 01:00:12,240
Speaker 12: like finding really incredible workarounds that they've been doing and

1218
01:00:12,320 --> 01:00:15,880
Speaker 12: just making it part of the system itself, which is wonderful.

1219
01:00:16,280 --> 01:00:18,000
Speaker 12: And even things like if you're used to running your

1220
01:00:18,000 --> 01:00:20,000
Speaker 12: phone in dark mode or you like to go between

1221
01:00:20,080 --> 01:00:23,640
Speaker 12: light and dark mode, Apple's doing official icons for their

1222
01:00:23,680 --> 01:00:26,000
Speaker 12: apps for dark mode for the first time, and you

1223
01:00:26,000 --> 01:00:28,120
Speaker 12: can make those switch from light to dark like you

1224
01:00:28,160 --> 01:00:30,280
Speaker 12: do with the rest of the phone. Some really great

1225
01:00:30,280 --> 01:00:33,680
Speaker 12: stuff there. And you mentioned those lockscreen shortcuts. So from

1226
01:00:33,680 --> 01:00:37,520
Speaker 12: the iPhone ten and twenty seventeen, apples put the flashlight

1227
01:00:37,960 --> 01:00:41,040
Speaker 12: and the camera on the lock screen on the bottom

1228
01:00:41,280 --> 01:00:44,320
Speaker 12: right and left corners, and that's been what it is,

1229
01:00:44,320 --> 01:00:48,120
Speaker 12: those buttons for those two functions. And this past year

1230
01:00:48,160 --> 01:00:50,680
Speaker 12: with the iPhone fifteen Pro, they added a button, the

1231
01:00:50,720 --> 01:00:53,600
Speaker 12: Action button, that can be a launcher for the camera

1232
01:00:53,680 --> 01:00:55,680
Speaker 12: and you could even swipe in from the right side

1233
01:00:55,880 --> 01:00:58,080
Speaker 12: of the lock screen open the camera. So there's lots

1234
01:00:58,120 --> 01:01:01,200
Speaker 12: of ways to open your camera. Finally said, hey, if

1235
01:01:01,200 --> 01:01:03,400
Speaker 12: you want to make that button open your favorite app,

1236
01:01:03,560 --> 01:01:05,520
Speaker 12: you know, whatever you want it to be, you can

1237
01:01:05,560 --> 01:01:07,840
Speaker 12: do that instead or a third party camera app. So

1238
01:01:08,280 --> 01:01:10,680
Speaker 12: lots of ways to customize kind of what's already there.

1239
01:01:10,840 --> 01:01:12,920
Speaker 12: Just make it work the way you wanted to make

1240
01:01:12,960 --> 01:01:15,040
Speaker 12: it look the way you wanted to and just in

1241
01:01:15,160 --> 01:01:17,080
Speaker 12: using it from the beginning of June, like you kind

1242
01:01:17,080 --> 01:01:19,720
Speaker 12: of mentioned, I'm finding that I'm changing it, you know,

1243
01:01:19,760 --> 01:01:23,000
Speaker 12: every couple of weeks, learning especially with Control Center, which

1244
01:01:23,080 --> 01:01:26,320
Speaker 12: is super customizable. Now, like, what are the ways it's

1245
01:01:26,320 --> 01:01:28,040
Speaker 12: going to be different? How how does this work now

1246
01:01:28,080 --> 01:01:30,120
Speaker 12: that I've got control over it? You know, what are

1247
01:01:30,120 --> 01:01:32,440
Speaker 12: some ways that work better for my use cases? And

1248
01:01:33,080 --> 01:01:34,280
Speaker 12: that's kind of what I've been finding.

1249
01:01:35,360 --> 01:01:38,440
Speaker 1: The interesting note to me is that you know, a

1250
01:01:38,440 --> 01:01:41,280
Speaker 1: lot of the people that like Android, they like it

1251
01:01:41,280 --> 01:01:44,600
Speaker 1: because it's customizable. But Apple is slowly but surely made

1252
01:01:45,200 --> 01:01:48,520
Speaker 1: their system very customizable as well. So I think that's

1253
01:01:48,720 --> 01:01:50,600
Speaker 1: a big side of this is that, you know, if

1254
01:01:50,640 --> 01:01:52,360
Speaker 1: people had a problem with like, oh, I can't really

1255
01:01:52,360 --> 01:01:54,880
Speaker 1: customize this, it's like, no, it's actually pretty good at

1256
01:01:54,880 --> 01:01:57,800
Speaker 1: this point. One of the things I noticed too is

1257
01:01:57,840 --> 01:02:02,720
Speaker 1: the the locked full You can lock apps down.

1258
01:02:02,760 --> 01:02:04,320
Speaker 2: You can also put them in a hidden folder.

1259
01:02:04,680 --> 01:02:07,640
Speaker 1: There's a new passwords app, which I think is probably

1260
01:02:07,680 --> 01:02:09,560
Speaker 1: going to be the most popular passwords app in the

1261
01:02:09,560 --> 01:02:11,920
Speaker 1: world after like the day one launch.

1262
01:02:12,560 --> 01:02:12,680
Speaker 5: Uh.

1263
01:02:12,800 --> 01:02:15,760
Speaker 1: The messaging between iPhone and Android, that's a that's a

1264
01:02:15,800 --> 01:02:17,360
Speaker 1: big one. Can you talk about that for a moment?

1265
01:02:17,440 --> 01:02:18,920
Speaker 1: We only have like a less than a minute here,

1266
01:02:19,560 --> 01:02:20,320
Speaker 1: sure so quickly.

1267
01:02:20,360 --> 01:02:24,120
Speaker 12: Our CS is this way to communicate between Android phones

1268
01:02:24,360 --> 01:02:26,920
Speaker 12: that iPhone hasn't supported and on the iPhone, you've got

1269
01:02:26,920 --> 01:02:29,400
Speaker 12: your blue messages I message where you've got like typing

1270
01:02:29,480 --> 01:02:31,840
Speaker 12: indicators and read receipts for whenever you send something and

1271
01:02:31,880 --> 01:02:35,000
Speaker 12: somebody reads it. You's a popular on all chat platforms now.

1272
01:02:35,400 --> 01:02:37,560
Speaker 12: RCS is kind of an upgrade to the old text

1273
01:02:37,600 --> 01:02:40,640
Speaker 12: message system where now you get typing indicators and read

1274
01:02:40,640 --> 01:02:43,640
Speaker 12: RECEI things like that just between green messages would agree

1275
01:02:43,680 --> 01:02:46,000
Speaker 12: on your iPhone and so now for the first time,

1276
01:02:46,000 --> 01:02:48,200
Speaker 12: you'll be able to text people on Android and they'll

1277
01:02:48,240 --> 01:02:50,440
Speaker 12: see when you're typing or when you've read it if

1278
01:02:50,480 --> 01:02:53,080
Speaker 12: their phone and their carrier supports RCS. So that's something

1279
01:02:53,120 --> 01:02:55,200
Speaker 12: that people are already seeing in the wild, like, oh,

1280
01:02:55,240 --> 01:02:58,040
Speaker 12: you switched to Android. No not, my iPhone has rcs NOW,

1281
01:02:58,400 --> 01:03:01,400
Speaker 12: So that's kind of a insider you know, uh set

1282
01:03:01,440 --> 01:03:01,880
Speaker 12: of letters.

1283
01:03:01,880 --> 01:03:03,760
Speaker 2: But once you see it in the wild, you kind

1284
01:03:03,760 --> 01:03:04,360
Speaker 2: of get used to it.

1285
01:03:04,640 --> 01:03:07,760
Speaker 1: And importantly you'll be able to send videos and photos

1286
01:03:08,040 --> 01:03:10,440
Speaker 1: full or maybe not full. They haven't said full, but

1287
01:03:10,520 --> 01:03:12,480
Speaker 1: like high resolution, let's put it that way, so it

1288
01:03:12,520 --> 01:03:15,160
Speaker 1: won't look like a postage stamp, you know, on either side.

1289
01:03:15,280 --> 01:03:17,160
Speaker 12: Yeah, which has gone from like two thousand and five

1290
01:03:17,160 --> 01:03:20,320
Speaker 12: technology to twenty twenty and beyond technology.

1291
01:03:20,320 --> 01:03:22,560
Speaker 1: With that, it's good, way better, way better. All right,

1292
01:03:22,560 --> 01:03:25,000
Speaker 1: There's a lot more in iOS eighteen the public beta.

1293
01:03:25,200 --> 01:03:27,840
Speaker 1: You can check out nine to five Mac to learn

1294
01:03:27,840 --> 01:03:29,880
Speaker 1: about it all. Zach Call, thanks so much for joining me.

1295
01:03:30,440 --> 01:03:33,160
Speaker 1: Thanks having rich all right, eighty eight rich one O

1296
01:03:33,160 --> 01:03:36,120
Speaker 1: one eight eight eight seven four to two four one

1297
01:03:36,240 --> 01:03:38,400
Speaker 1: zero one. Coming up, I'll tell you why Samsung is

1298
01:03:38,440 --> 01:03:43,600
Speaker 1: suspending shipments of their new Galaxy Buds Pro. And Apple

1299
01:03:43,680 --> 01:03:45,160
Speaker 1: has a new home pod. I'll tell you what that's

1300
01:03:45,200 --> 01:03:47,760
Speaker 1: all about. Coming up right here. Welcome back to rich

1301
01:03:47,800 --> 01:03:53,000
Speaker 1: on Tech. Rich DeMuro here chatting about technology at eighty

1302
01:03:53,080 --> 01:03:55,840
Speaker 1: eight rich one O one eight eight eight seven four

1303
01:03:55,840 --> 01:03:58,320
Speaker 1: to two four one zero one. The website for the

1304
01:03:58,360 --> 01:04:02,080
Speaker 1: show rich on Tech dot tv. There you can watch

1305
01:04:02,120 --> 01:04:04,800
Speaker 1: my TV segments to see what I cover.

1306
01:04:04,880 --> 01:04:05,120
Speaker 13: There.

1307
01:04:05,560 --> 01:04:08,080
Speaker 1: You can also sign up for my free newsletter, and

1308
01:04:08,240 --> 01:04:10,880
Speaker 1: you can follow me on social media as well at

1309
01:04:11,040 --> 01:04:15,000
Speaker 1: rich on Tech. Apple has introduced a new HomePod Mini.

1310
01:04:15,160 --> 01:04:18,120
Speaker 1: How exciting. Oh, it's just in a new color Midnight.

1311
01:04:18,680 --> 01:04:21,560
Speaker 1: The last one I think was I don't know what

1312
01:04:21,560 --> 01:04:24,160
Speaker 1: what was the last color. I think they was like

1313
01:04:24,200 --> 01:04:25,960
Speaker 1: going around online like I think it was just black.

1314
01:04:25,960 --> 01:04:29,520
Speaker 1: And now it's called Midnight, but anyway, HomePod Mini and

1315
01:04:29,600 --> 01:04:32,160
Speaker 1: a new color. HomePod Mini, if you're not familiar, is

1316
01:04:32,160 --> 01:04:34,680
Speaker 1: a small speaker. This thing is great. It's a powerhouse.

1317
01:04:34,680 --> 01:04:37,760
Speaker 1: It's only a couple inches tall, but sounds great. Comes

1318
01:04:37,760 --> 01:04:41,040
Speaker 1: in a bunch of different colors yellow, orange, blue, and white.

1319
01:04:41,400 --> 01:04:44,400
Speaker 1: It's available now. It's ninety nine bucks. I was giving

1320
01:04:44,400 --> 01:04:47,560
Speaker 1: these out like candy for holidays a couple of years

1321
01:04:47,560 --> 01:04:49,200
Speaker 1: ago when they came out, because they're just such an

1322
01:04:49,280 --> 01:04:51,840
Speaker 1: easy gift. If someone has an iPhone, this is like

1323
01:04:51,880 --> 01:04:56,920
Speaker 1: a no brainer. HomePod Mini now in Midnight. Meanwhile, Samsung

1324
01:04:57,240 --> 01:05:02,560
Speaker 1: is suspending shipments of its Galaxy Buds three Pro. I've

1325
01:05:02,560 --> 01:05:05,360
Speaker 1: been using these, got a pair in Paris and they

1326
01:05:05,400 --> 01:05:08,320
Speaker 1: sound great. They're amazing. I have had zero issues with them.

1327
01:05:08,640 --> 01:05:11,120
Speaker 1: They don't even launch. They don't even launch until July

1328
01:05:11,200 --> 01:05:14,160
Speaker 1: twenty fourth, but now that's being pushed until August twenty eighth.

1329
01:05:14,640 --> 01:05:14,960
Speaker 2: I guess.

1330
01:05:15,080 --> 01:05:19,360
Speaker 1: Early users reported quality issues, including easily torn eartips.

1331
01:05:20,240 --> 01:05:20,600
Speaker 2: I don't know.

1332
01:05:20,640 --> 01:05:23,320
Speaker 1: I've had no problems with that. I wore them for

1333
01:05:23,360 --> 01:05:27,600
Speaker 1: a long time, like a week, no problems whatsoever. Amazon

1334
01:05:27,640 --> 01:05:31,480
Speaker 1: removed the listing from its site. Samsung's conducting an evaluation

1335
01:05:31,600 --> 01:05:35,400
Speaker 1: to see what's happening here. They apologize to customers. I

1336
01:05:35,440 --> 01:05:38,160
Speaker 1: don't know who would have these yet because obviously most

1337
01:05:38,160 --> 01:05:41,000
Speaker 1: people didn't get them yet. But yeah, if you were

1338
01:05:41,040 --> 01:05:44,480
Speaker 1: hoping to get your Galaxy Buds three pro, can't get

1339
01:05:44,520 --> 01:05:48,200
Speaker 1: them just yet. And my favorite AI assistant is now

1340
01:05:48,240 --> 01:05:55,480
Speaker 1: available for Android. Yes, Claude. Claude is my preferred AI assistant.

1341
01:05:55,560 --> 01:05:58,600
Speaker 1: It is now available as an Android app. It was

1342
01:05:58,640 --> 01:06:01,040
Speaker 1: available as an iOS app a couple of weeks ago,

1343
01:06:01,520 --> 01:06:03,920
Speaker 1: and now they've caught up and Claude is just fantastic

1344
01:06:03,920 --> 01:06:09,040
Speaker 1: if you're working with anything text based documents, summarizing notes,

1345
01:06:09,200 --> 01:06:09,880
Speaker 1: all that stuff.

1346
01:06:09,920 --> 01:06:11,080
Speaker 2: It is really good at that.

1347
01:06:12,000 --> 01:06:14,520
Speaker 1: Chat GBT is sort of a jack of all trades,

1348
01:06:14,560 --> 01:06:17,240
Speaker 1: like a Swiss army knife. Claude is much more focused,

1349
01:06:17,280 --> 01:06:20,280
Speaker 1: i would say, on language, and it's really good at

1350
01:06:20,320 --> 01:06:23,120
Speaker 1: thinking and processing and all that stuff. So if you

1351
01:06:23,120 --> 01:06:26,160
Speaker 1: have an Android, definitely download the Claude Android app. You

1352
01:06:26,200 --> 01:06:28,959
Speaker 1: can use it for free. Obviously there's paid plans as well,

1353
01:06:29,000 --> 01:06:31,920
Speaker 1: but bulk of it's free. You can also get it

1354
01:06:31,960 --> 01:06:32,520
Speaker 1: for iOS.

1355
01:06:32,520 --> 01:06:32,680
Speaker 5: Two.

1356
01:06:33,680 --> 01:06:35,720
Speaker 1: Let's go to Tim and Moore Park. Tim, you're on

1357
01:06:35,840 --> 01:06:37,160
Speaker 1: with Rich, Welcome to the show.

1358
01:06:37,640 --> 01:06:41,600
Speaker 14: I'm Tim Callum Carrion, how do I for free print

1359
01:06:41,720 --> 01:06:45,439
Speaker 14: labels for honey for different ounced jars? And what name

1360
01:06:45,600 --> 01:06:48,080
Speaker 14: was the program that you use on an old Windows

1361
01:06:48,120 --> 01:06:53,080
Speaker 14: computer to replace the Windows? And number three? The reason

1362
01:06:53,080 --> 01:06:55,960
Speaker 14: why I can only call you on a station, the

1363
01:06:56,080 --> 01:06:59,560
Speaker 14: radio station on a corded phone is because somebody is

1364
01:06:59,640 --> 01:07:03,920
Speaker 14: black my portable house phone because they don't want me

1365
01:07:04,000 --> 01:07:07,520
Speaker 14: to talk on the radio, probably because I'm running for president.

1366
01:07:07,800 --> 01:07:11,640
Speaker 2: Oh my gosh. Well that's interesting. Well, good luck with that.

1367
01:07:11,880 --> 01:07:15,680
Speaker 1: I think we've got two pretty good candidates.

1368
01:07:16,080 --> 01:07:17,880
Speaker 2: Well, okay, I take that back.

1369
01:07:17,920 --> 01:07:18,160
Speaker 4: Don't.

1370
01:07:18,400 --> 01:07:21,440
Speaker 1: I am not endorsing any candidate here. I'm saying we

1371
01:07:21,520 --> 01:07:26,840
Speaker 1: have two We we have two candidates for president. That's

1372
01:07:26,880 --> 01:07:29,760
Speaker 1: I'll leave it at that. Wow, I don't know how

1373
01:07:29,760 --> 01:07:36,440
Speaker 1: to break down your questions. Yes, something about different sized

1374
01:07:36,520 --> 01:07:40,480
Speaker 1: jars of honey, And you need labels. I think I

1375
01:07:40,760 --> 01:07:43,680
Speaker 1: think that you're gonna use something like Canva for that.

1376
01:07:45,200 --> 01:07:48,959
Speaker 1: Are you printing like nutrition facts labels? I'm guessing Let's

1377
01:07:48,960 --> 01:07:53,280
Speaker 1: see there is a website. Let's see if they can

1378
01:07:53,360 --> 01:07:58,480
Speaker 1: do custom labels. Hmm, you might be able to do

1379
01:07:58,560 --> 01:08:03,280
Speaker 1: something like I mean, look, there's so many websites available nowadays.

1380
01:08:03,280 --> 01:08:05,720
Speaker 1: To print things like a Vista print. There's a website

1381
01:08:05,760 --> 01:08:08,520
Speaker 1: called online Labels dot com. If you're just trying to

1382
01:08:08,560 --> 01:08:11,040
Speaker 1: print labels for stuff, you can do that now. If

1383
01:08:11,040 --> 01:08:14,160
Speaker 1: you're trying to convert, I'm reading the notes here from Kim.

1384
01:08:14,400 --> 01:08:18,280
Speaker 1: If you're trying to convert stuff, I would say AI

1385
01:08:18,479 --> 01:08:20,559
Speaker 1: might be your best bet. So if you're trying to

1386
01:08:20,560 --> 01:08:25,639
Speaker 1: convert things, you know, just like different sized jars, maybe

1387
01:08:25,640 --> 01:08:26,479
Speaker 1: that's the way to do it.

1388
01:08:26,800 --> 01:08:32,320
Speaker 2: I don't know what to say. Oh, what is happening here?

1389
01:08:32,400 --> 01:08:32,759
Speaker 11: Bobo?

1390
01:08:33,400 --> 01:08:35,360
Speaker 2: What is that is the moon? What is the phase

1391
01:08:35,360 --> 01:08:38,240
Speaker 2: of the moon today? This is the most fun I've

1392
01:08:38,320 --> 01:08:40,679
Speaker 2: had in a long time. I just want to say

1393
01:08:40,680 --> 01:08:44,040
Speaker 2: thank you. Yeah, me too? What is the moon phase?

1394
01:08:44,120 --> 01:08:46,080
Speaker 2: And it's got okay? See I knew it.

1395
01:08:46,120 --> 01:08:49,080
Speaker 1: I knew the moon was weird today because and I'm

1396
01:08:49,120 --> 01:08:50,599
Speaker 1: not one of these like astrology guys.

1397
01:08:50,640 --> 01:08:52,120
Speaker 9: You just looked it up, so that makes you an

1398
01:08:52,160 --> 01:08:52,840
Speaker 9: astrology guy.

1399
01:08:52,960 --> 01:08:53,639
Speaker 2: No, I'm not.

1400
01:08:54,000 --> 01:08:57,200
Speaker 1: I think the moon can be separated from astrology. I'm

1401
01:08:57,200 --> 01:09:00,439
Speaker 1: just saying people get weird when the moon is doing

1402
01:09:00,439 --> 01:09:03,080
Speaker 1: weird things. And right now it's a ninety nine percent

1403
01:09:03,160 --> 01:09:06,760
Speaker 1: waxing gibbus illumination ninety nine percent. That means it's it's

1404
01:09:06,840 --> 01:09:09,639
Speaker 1: almost a full moon. Tomorrow's a full moon. See where's

1405
01:09:09,680 --> 01:09:10,000
Speaker 1: my bell?

1406
01:09:10,320 --> 01:09:10,840
Speaker 4: I knew it.

1407
01:09:10,920 --> 01:09:13,759
Speaker 1: I knew there was a weird moon because we're getting

1408
01:09:13,800 --> 01:09:14,400
Speaker 1: some weird stuff.

1409
01:09:14,439 --> 01:09:14,920
Speaker 2: I am not I.

1410
01:09:16,560 --> 01:09:20,000
Speaker 1: When my mom starts talking astrology, you could see the

1411
01:09:20,040 --> 01:09:21,759
Speaker 1: eyes rolling into the back of my head.

1412
01:09:22,080 --> 01:09:22,240
Speaker 4: You know.

1413
01:09:22,320 --> 01:09:23,519
Speaker 2: People are describing me.

1414
01:09:23,640 --> 01:09:28,120
Speaker 1: They're like, oh, you're this, You're you're the strong, sensitive type.

1415
01:09:28,120 --> 01:09:30,559
Speaker 2: I'm like, what what you're talking about? Here?

1416
01:09:32,080 --> 01:09:34,280
Speaker 1: Let's go to James and Los Angeles. James, can you

1417
01:09:34,280 --> 01:09:39,040
Speaker 1: bring some sanity to the show today? James?

1418
01:09:39,040 --> 01:09:39,559
Speaker 2: Are you there?

1419
01:09:40,080 --> 01:09:40,400
Speaker 1: See?

1420
01:09:40,439 --> 01:09:41,400
Speaker 2: This is what I'm talking about?

1421
01:09:41,560 --> 01:09:44,559
Speaker 1: What? Okay, that's it. We're done. I just turned off

1422
01:09:44,600 --> 01:09:45,200
Speaker 1: the phone lines.

1423
01:09:45,320 --> 01:09:47,200
Speaker 2: We're done. Clear off the lines.

1424
01:09:47,560 --> 01:09:47,960
Speaker 4: No more.

1425
01:09:49,080 --> 01:09:52,000
Speaker 1: Don't even call eighty eight rich one on one eight

1426
01:09:52,040 --> 01:09:53,599
Speaker 1: eight eight seven four to two four.

1427
01:09:53,560 --> 01:09:57,519
Speaker 2: One zero one. But he's running for president, funny. I

1428
01:09:57,600 --> 01:10:02,840
Speaker 2: haven't heard uh, I haven't heard that candidate. I mean,

1429
01:10:03,640 --> 01:10:08,760
Speaker 2: you know what, I don't know. I just so, what's

1430
01:10:08,800 --> 01:10:11,840
Speaker 2: the problem with the airport? I'm sorry at the Samsung.

1431
01:10:11,439 --> 01:10:14,840
Speaker 1: Ear Apparently the tips the tips had a problem, the

1432
01:10:15,240 --> 01:10:16,080
Speaker 1: torn ear tips.

1433
01:10:16,080 --> 01:10:17,639
Speaker 2: But they're not There's.

1434
01:10:17,560 --> 01:10:19,720
Speaker 9: Nothing I'm excited for them, like when you showed me

1435
01:10:19,720 --> 01:10:20,479
Speaker 9: the other day.

1436
01:10:20,640 --> 01:10:21,519
Speaker 2: I want to get a pair.

1437
01:10:21,720 --> 01:10:25,120
Speaker 1: Yeah, I mean obviously now you can't until you until

1438
01:10:25,200 --> 01:10:27,720
Speaker 1: they ship them again. But no problems, I you know,

1439
01:10:28,600 --> 01:10:31,639
Speaker 1: maybe this is what Samsung is. What I like about

1440
01:10:31,640 --> 01:10:34,120
Speaker 1: Samsung is that they try a lot of stuff, you know,

1441
01:10:34,240 --> 01:10:36,880
Speaker 1: and sometimes they have you know, there's an issue, and

1442
01:10:36,920 --> 01:10:39,559
Speaker 1: they and they admit when there's a problem. So you

1443
01:10:39,560 --> 01:10:42,120
Speaker 1: know that was a problem. All right, let me tell

1444
01:10:42,160 --> 01:10:44,120
Speaker 1: you about something real quick before we go to break here.

1445
01:10:44,640 --> 01:10:48,400
Speaker 1: Tiny pod. This is a device that got some buzz

1446
01:10:48,479 --> 01:10:50,880
Speaker 1: this week. This is a case that you put your

1447
01:10:50,920 --> 01:10:53,960
Speaker 1: Apple Watch into and it turns your Apple Watch into

1448
01:10:54,040 --> 01:10:57,000
Speaker 1: kind of like a tiny iPod. So it's it makes

1449
01:10:57,000 --> 01:11:00,000
Speaker 1: your Apple Watch kind of a companion for your phone,

1450
01:11:00,080 --> 01:11:02,200
Speaker 1: but that you can hold in your hand. And the

1451
01:11:02,280 --> 01:11:04,559
Speaker 1: idea is, you know this whole We've talked about this before,

1452
01:11:04,600 --> 01:11:08,840
Speaker 1: this minimalist movement. People want less distractions. So the idea

1453
01:11:08,840 --> 01:11:10,680
Speaker 1: is that you can leave your phone at home, but

1454
01:11:10,760 --> 01:11:13,599
Speaker 1: you've got your Apple Watch inside this little tiny iPod

1455
01:11:13,760 --> 01:11:17,160
Speaker 1: like device. Remember, you'll need you know, cellular if you

1456
01:11:17,200 --> 01:11:18,960
Speaker 1: want to get your calls and messaging. But if you

1457
01:11:18,960 --> 01:11:21,080
Speaker 1: think about it, the apple Watch has pretty much everything

1458
01:11:21,080 --> 01:11:21,439
Speaker 1: you need.

1459
01:11:22,040 --> 01:11:24,800
Speaker 2: Eighty bucks shipping this summer. I don't know.

1460
01:11:25,280 --> 01:11:28,080
Speaker 1: Apple Watch has an iPod. Everything old is new again.

1461
01:11:28,479 --> 01:11:32,120
Speaker 1: You are listening to rich on Tech. Welcome back to

1462
01:11:32,200 --> 01:11:35,160
Speaker 1: rich on Tech. Rich DeMuro here hanging out with you,

1463
01:11:35,479 --> 01:11:39,200
Speaker 1: talking technology at Triple A Rich one oh one. That's

1464
01:11:39,240 --> 01:11:42,400
Speaker 1: eight eight eight seven four two four one zero one.

1465
01:11:42,800 --> 01:11:47,040
Speaker 1: Kim has cleared the phone lines. We have what's that

1466
01:11:47,400 --> 01:11:50,760
Speaker 1: that incense that you you spray around the place. Yeah,

1467
01:11:50,920 --> 01:11:53,960
Speaker 1: we saved the whole studio. So we are ready for

1468
01:11:54,000 --> 01:11:57,680
Speaker 1: a fresh hour here where we're gonna get real and

1469
01:11:57,800 --> 01:12:03,880
Speaker 1: we're gonna we're gonna actually have some Oh man, we're

1470
01:12:03,880 --> 01:12:06,800
Speaker 1: gonna have some fun. Eighty eight rich one O one

1471
01:12:06,920 --> 01:12:10,280
Speaker 1: eight eight eight seven four to two four one zero one.

1472
01:12:10,600 --> 01:12:15,720
Speaker 1: Website for the show rich on Tech dot TV. You

1473
01:12:15,720 --> 01:12:18,280
Speaker 1: can find me on social media at rich on Tech.

1474
01:12:18,520 --> 01:12:20,800
Speaker 1: I'll tell you about the new app from Microsoft that's

1475
01:12:20,840 --> 01:12:25,759
Speaker 1: kind of like their answer to Canva. Google is already

1476
01:12:25,760 --> 01:12:30,479
Speaker 1: putting details out about the Pixel nine and we've got calls.

1477
01:12:30,600 --> 01:12:34,639
Speaker 1: Let's go to uh, let's go to where is James

1478
01:12:34,640 --> 01:12:35,439
Speaker 1: in Los Angeles?

1479
01:12:35,520 --> 01:12:39,800
Speaker 2: James? You're on with Rich. Oh I'm doing great? How

1480
01:12:39,800 --> 01:12:40,920
Speaker 2: are you for.

1481
01:12:41,040 --> 01:12:45,200
Speaker 11: Your information regarding the moon. It's not a full moon.

1482
01:12:45,240 --> 01:12:51,240
Speaker 11: I'm a nostrophysicist. There's an alignment between Jupiter and seven.

1483
01:12:51,680 --> 01:12:55,000
Speaker 11: You'll be going on for maybe three days, and it's

1484
01:12:55,080 --> 01:12:55,840
Speaker 11: very unusual.

1485
01:12:56,160 --> 01:12:59,519
Speaker 1: Okay, see there you go. I knew, I knew there

1486
01:12:59,560 --> 01:13:02,519
Speaker 1: was something unusual though. That's okay, so you can confirm that.

1487
01:13:02,560 --> 01:13:03,719
Speaker 2: What did you say? You are an electra?

1488
01:13:03,840 --> 01:13:06,000
Speaker 11: What physis public?

1489
01:13:06,400 --> 01:13:08,120
Speaker 2: Okay? Very cool sound.

1490
01:13:07,920 --> 01:13:09,760
Speaker 11: That you can look. You can look at it to

1491
01:13:10,000 --> 01:13:13,639
Speaker 11: night in the sky right a man, about nine o'clock

1492
01:13:13,760 --> 01:13:16,960
Speaker 11: you can see the moon lining up with two pilots.

1493
01:13:17,160 --> 01:13:18,639
Speaker 2: Okay. I love when that happens.

1494
01:13:18,680 --> 01:13:21,600
Speaker 1: I actually saw there was one a couple of I

1495
01:13:21,600 --> 01:13:23,200
Speaker 1: don't know, months ago where it was like I think

1496
01:13:23,200 --> 01:13:25,800
Speaker 1: it was like three or four planets in a row.

1497
01:13:26,360 --> 01:13:28,479
Speaker 2: Yeah, yeah, anyway, anyway, how can I help?

1498
01:13:29,880 --> 01:13:33,920
Speaker 11: I'm doing your website with my photography. I've been doing

1499
01:13:33,920 --> 01:13:36,800
Speaker 11: photography for twelve years. I have slide shows and I

1500
01:13:36,880 --> 01:13:42,599
Speaker 11: have date eggs. I mean, besides the copyright protection in Washington, DC,

1501
01:13:42,720 --> 01:13:45,960
Speaker 11: with all that stuff complicated, it takes a while. What

1502
01:13:46,000 --> 01:13:49,080
Speaker 11: do you suggest before I post anything on the website

1503
01:13:49,720 --> 01:13:52,439
Speaker 11: that I want to, you know, tell the public about

1504
01:13:52,479 --> 01:13:53,880
Speaker 11: my photography.

1505
01:13:54,439 --> 01:13:56,960
Speaker 1: Are you taking pictures of like, is this planetary stuff

1506
01:13:57,040 --> 01:13:58,400
Speaker 1: or is this just general?

1507
01:13:59,120 --> 01:14:01,639
Speaker 11: Well it's mixed. I have, That's that's a good question.

1508
01:14:01,720 --> 01:14:05,040
Speaker 11: I have some planetary stuff which requires like a very

1509
01:14:05,080 --> 01:14:08,960
Speaker 11: precise equipment to get like, you know, some pictures. So

1510
01:14:09,000 --> 01:14:12,200
Speaker 11: I'm reluctant to, uh to put them on the you know,

1511
01:14:12,400 --> 01:14:14,519
Speaker 11: on the web, because they can crop them into a

1512
01:14:14,640 --> 01:14:16,920
Speaker 11: kind of now you know, you know how it goes.

1513
01:14:17,040 --> 01:14:18,200
Speaker 2: Yeah, I totally understand.

1514
01:14:18,360 --> 01:14:21,599
Speaker 1: So, James, my advice is number one, if you're going

1515
01:14:21,640 --> 01:14:25,280
Speaker 1: to start putting this stuff out there, you know, yes,

1516
01:14:25,360 --> 01:14:29,280
Speaker 1: there will be people taking it, reusing it, resharing, no

1517
01:14:29,320 --> 01:14:31,320
Speaker 1: matter what you do. So you have to be prepared

1518
01:14:31,320 --> 01:14:34,880
Speaker 1: for that reality. And you just have to understand that

1519
01:14:34,880 --> 01:14:36,679
Speaker 1: that is kind of what happens these days.

1520
01:14:36,680 --> 01:14:36,800
Speaker 14: Now.

1521
01:14:36,800 --> 01:14:39,120
Speaker 1: I'm not saying people should not be paid for their work.

1522
01:14:39,200 --> 01:14:41,759
Speaker 1: Of course you should. And if you're selling these things,

1523
01:14:41,760 --> 01:14:43,639
Speaker 1: that's kind of a whole nother thing. But if you're

1524
01:14:43,640 --> 01:14:45,840
Speaker 1: just putting your stuff out there, you want people to

1525
01:14:45,960 --> 01:14:46,400
Speaker 1: enjoy it.

1526
01:14:46,439 --> 01:14:47,519
Speaker 2: You want them to see it.

1527
01:14:48,520 --> 01:14:50,280
Speaker 1: Ninety nine point nine percent of people will come to

1528
01:14:50,320 --> 01:14:52,400
Speaker 1: your website, they'll see it, They'll see it on social media.

1529
01:14:52,439 --> 01:14:53,160
Speaker 2: Whatever you're doing.

1530
01:14:53,439 --> 01:14:55,519
Speaker 1: But there will be some people that will download it,

1531
01:14:55,560 --> 01:14:58,519
Speaker 1: they'll share it, they'll redo it. AI systems will take

1532
01:14:58,560 --> 01:15:02,040
Speaker 1: it and regurg it to their own. This is just

1533
01:15:02,040 --> 01:15:05,360
Speaker 1: the reality we live in. But with that said, I

1534
01:15:05,400 --> 01:15:08,760
Speaker 1: think that number one you should follow my friend Jefferson Graham.

1535
01:15:09,000 --> 01:15:13,480
Speaker 1: He does photo walks TV. He is all things photography.

1536
01:15:13,600 --> 01:15:16,839
Speaker 1: So go to photowalks. Let's see what is the website

1537
01:15:16,880 --> 01:15:20,320
Speaker 1: photowalks dot tv and follow him. He's got a great newsletter.

1538
01:15:20,640 --> 01:15:26,240
Speaker 1: He does everything with photography, So photo walks dot TV.

1539
01:15:26,880 --> 01:15:32,560
Speaker 1: Photo walks dot TV. His name's Jefferson Graham. Columns for

1540
01:15:32,600 --> 01:15:34,479
Speaker 1: the USA Today for a long time now. He travels

1541
01:15:34,520 --> 01:15:36,880
Speaker 1: around just showing people how to take great pictures with

1542
01:15:36,920 --> 01:15:40,160
Speaker 1: their phones and also some professional equipment. But it's actually

1543
01:15:40,200 --> 01:15:41,519
Speaker 1: I think all phones nowadays.

1544
01:15:41,800 --> 01:15:42,160
Speaker 2: Anyway.

1545
01:15:43,160 --> 01:15:45,200
Speaker 1: What I would do your your basic thing to do

1546
01:15:45,360 --> 01:15:48,680
Speaker 1: is just watermark your photos. So you can go to

1547
01:15:48,760 --> 01:15:52,080
Speaker 1: something like Canva dot com. They give you free watermarking

1548
01:15:52,240 --> 01:15:55,080
Speaker 1: on your photos, so you can upload a picture and

1549
01:15:55,439 --> 01:15:57,080
Speaker 1: you can put your watermark on there. You can make

1550
01:15:57,080 --> 01:15:59,719
Speaker 1: it your logo whatever you want. That's probably the simplest,

1551
01:15:59,760 --> 01:16:02,439
Speaker 1: easy way that's going to be the best thing you

1552
01:16:02,479 --> 01:16:05,280
Speaker 1: can do now. I know YouTubers and people that you know,

1553
01:16:05,360 --> 01:16:08,200
Speaker 1: they have hands on with products before everyone else, and

1554
01:16:08,280 --> 01:16:11,320
Speaker 1: they they put watermarks on their pictures. People still use it,

1555
01:16:11,400 --> 01:16:13,880
Speaker 1: they still share it. It's gonna happen. But for you,

1556
01:16:14,080 --> 01:16:16,960
Speaker 1: I think the main thing is just you know, water market.

1557
01:16:17,360 --> 01:16:21,599
Speaker 1: You can also do it on a website like smug mug.

1558
01:16:21,960 --> 01:16:24,519
Speaker 1: This is the one that Jefferson recommends. That's where he

1559
01:16:24,640 --> 01:16:26,880
Speaker 1: puts all of his photos. Now, this is a more

1560
01:16:27,000 --> 01:16:31,439
Speaker 1: professional website, so they have things like watermarking built in.

1561
01:16:31,640 --> 01:16:35,280
Speaker 1: So if you upload your pictures to that website, it

1562
01:16:35,360 --> 01:16:38,120
Speaker 1: will water mark them automatically for you. And so you

1563
01:16:38,280 --> 01:16:40,040
Speaker 1: may want to look for a website that lets you

1564
01:16:40,160 --> 01:16:42,960
Speaker 1: do that. Otherwise, if you're just looking for like an

1565
01:16:43,000 --> 01:16:45,560
Speaker 1: iPhone app or an Android app, there are thousands of

1566
01:16:45,640 --> 01:16:48,920
Speaker 1: them out there. I would just search watermark photos and

1567
01:16:49,320 --> 01:16:52,200
Speaker 1: you can watermark your photos one by one. That's going

1568
01:16:52,240 --> 01:16:54,400
Speaker 1: to be a little bit more of a manual process,

1569
01:16:54,880 --> 01:16:57,400
Speaker 1: but it's going to be something that's it's your first

1570
01:16:57,479 --> 01:16:58,200
Speaker 1: line of defense.

1571
01:16:58,320 --> 01:16:59,120
Speaker 2: Let's put it that way.

1572
01:16:59,360 --> 01:17:02,720
Speaker 1: So thanks for the call, thanks for the clarification. And

1573
01:17:04,080 --> 01:17:05,439
Speaker 1: I knew something was up today.

1574
01:17:05,600 --> 01:17:06,040
Speaker 2: I knew it.

1575
01:17:07,640 --> 01:17:10,800
Speaker 1: Eighty eight rich one O one eight eight eight seven

1576
01:17:10,920 --> 01:17:14,320
Speaker 1: four to two four one zero one. Actually, while I'm

1577
01:17:14,360 --> 01:17:17,959
Speaker 1: talking about Canva, let me just tell you about Microsoft Designer.

1578
01:17:18,640 --> 01:17:23,479
Speaker 1: This is Microsoft's answer to Canva. It's an AI powered

1579
01:17:24,680 --> 01:17:27,960
Speaker 1: creativity tool, so you can use it to generate all

1580
01:17:28,080 --> 01:17:29,040
Speaker 1: kinds of great stuff.

1581
01:17:29,080 --> 01:17:30,160
Speaker 2: I've got it on my phone.

1582
01:17:30,200 --> 01:17:33,400
Speaker 1: It just came out this week as an iPhone and

1583
01:17:33,479 --> 01:17:36,599
Speaker 1: Android app, so it's called Microsoft Designer. You can download

1584
01:17:36,640 --> 01:17:40,280
Speaker 1: it for free. You can use AI to make images, stickers,

1585
01:17:40,400 --> 01:17:45,080
Speaker 1: social media posts, wallpapers for your phone, avatars that's kind

1586
01:17:45,080 --> 01:17:48,080
Speaker 1: of a fun one, and coloring book pages. You can

1587
01:17:48,120 --> 01:17:50,519
Speaker 1: also do a couple of simple things like remove the

1588
01:17:50,560 --> 01:17:53,120
Speaker 1: background from a picture. You can blur the background on

1589
01:17:53,200 --> 01:17:55,800
Speaker 1: a picture. You can start with a blank design. You

1590
01:17:55,880 --> 01:17:57,880
Speaker 1: can describe what you want and it will help you

1591
01:17:58,200 --> 01:18:01,080
Speaker 1: make what you want using AI. So again it is

1592
01:18:01,200 --> 01:18:07,400
Speaker 1: called Microsoft Designer, and it's pretty much Microsoft's answer to Canva.

1593
01:18:07,520 --> 01:18:11,439
Speaker 1: I love Canva, but this is just another alternative. It's

1594
01:18:11,479 --> 01:18:14,280
Speaker 1: not as full featured as Canva. I pay the fifteen

1595
01:18:14,320 --> 01:18:15,280
Speaker 1: bucks a month for Canva.

1596
01:18:15,439 --> 01:18:15,840
Speaker 5: I love it.

1597
01:18:15,920 --> 01:18:17,960
Speaker 1: Even if I use it once a month to create something,

1598
01:18:18,000 --> 01:18:20,360
Speaker 1: I feel like it's worth it because just having that

1599
01:18:20,520 --> 01:18:24,840
Speaker 1: tool at my disposal is incredible. By the way, the

1600
01:18:24,920 --> 01:18:28,280
Speaker 1: Microsoft Designer gives you fifteen free uses per day. You

1601
01:18:28,360 --> 01:18:32,920
Speaker 1: can pay for more, so download it iOS Android Microsoft Designer. Okay,

1602
01:18:33,040 --> 01:18:35,920
Speaker 1: now let's go to Debra. Are you still there in Carson?

1603
01:18:36,520 --> 01:18:38,920
Speaker 1: I am all right here, welcome to the show. What

1604
01:18:39,000 --> 01:18:39,560
Speaker 1: can I help you with?

1605
01:18:40,160 --> 01:18:40,439
Speaker 5: Okay?

1606
01:18:40,640 --> 01:18:45,799
Speaker 15: I currently have a bundle package for my home phone

1607
01:18:47,680 --> 01:18:51,080
Speaker 15: that's part of my you know, goes with my internet

1608
01:18:51,200 --> 01:18:51,719
Speaker 15: and cable.

1609
01:18:52,720 --> 01:18:53,519
Speaker 5: And I want to.

1610
01:18:55,040 --> 01:19:00,120
Speaker 15: Disconnect using the bundle package for my home phone and

1611
01:19:00,360 --> 01:19:09,519
Speaker 15: go with another device. And I saw something the company Oma. Yes,

1612
01:19:10,240 --> 01:19:16,240
Speaker 15: oh om A, And I'm I'm trying to understand how

1613
01:19:16,320 --> 01:19:20,200
Speaker 15: that works and how reliable you might think it might be.

1614
01:19:20,960 --> 01:19:22,839
Speaker 1: Yeah, and why do why do you want to separate

1615
01:19:22,880 --> 01:19:24,439
Speaker 1: from your cable company because you're going to get the

1616
01:19:24,479 --> 01:19:25,960
Speaker 1: best deal going through them.

1617
01:19:26,720 --> 01:19:31,400
Speaker 15: Actually, for my for my through my cable company, they're

1618
01:19:31,520 --> 01:19:34,679
Speaker 15: charging me forty dollars a month for my home phone.

1619
01:19:34,800 --> 01:19:37,280
Speaker 2: Oh dump them? Yeah, this is this is much fun.

1620
01:19:37,400 --> 01:19:39,559
Speaker 15: I kind of dumped the whole lot. Okay, I'm kind

1621
01:19:39,600 --> 01:19:42,080
Speaker 15: of taking it in bits and pieces.

1622
01:19:42,520 --> 01:19:46,240
Speaker 1: Yeah, okay, for sure. So if it's forty bucks a

1623
01:19:46,320 --> 01:19:49,040
Speaker 1: month and you could still keep your high speed Internet.

1624
01:19:49,680 --> 01:19:52,000
Speaker 1: And that's really all you need to get something like UMA.

1625
01:19:52,120 --> 01:19:57,560
Speaker 1: UMA's been around forever. It's it's reliable, it works. You

1626
01:19:57,680 --> 01:20:01,920
Speaker 1: pay one time for the device, and the device will

1627
01:20:02,000 --> 01:20:04,360
Speaker 1: connect to your internet, your high speed internet. They have

1628
01:20:04,400 --> 01:20:07,040
Speaker 1: two versions. One is wired, so you plug it in

1629
01:20:07,160 --> 01:20:10,479
Speaker 1: with an Ethernet cable to your modem. The other one

1630
01:20:10,560 --> 01:20:12,400
Speaker 1: is Wi Fi, which you would just connect like any

1631
01:20:12,439 --> 01:20:15,080
Speaker 1: other Wi Fi device, and then you would plug a

1632
01:20:15,160 --> 01:20:17,920
Speaker 1: phone into the UMA, like an old school phone, and

1633
01:20:18,040 --> 01:20:20,000
Speaker 1: now you can use that phone just like you would

1634
01:20:20,000 --> 01:20:22,640
Speaker 1: dial a phone number, call someone, they can call you.

1635
01:20:23,240 --> 01:20:26,880
Speaker 1: The only thing is the service is free monthly, like

1636
01:20:27,000 --> 01:20:31,880
Speaker 1: you pay one time for the actual phone device. Yeah,

1637
01:20:32,600 --> 01:20:35,439
Speaker 1: so the device is anywhere between sixty and ninety, you know,

1638
01:20:35,680 --> 01:20:40,639
Speaker 1: sixty one hundred dollars. But then after that the service

1639
01:20:40,960 --> 01:20:44,360
Speaker 1: every month is free. So you do have to pay

1640
01:20:44,600 --> 01:20:49,360
Speaker 1: taxes though, that's the main thing to know. So, but otherwise, yeah,

1641
01:20:49,600 --> 01:20:52,280
Speaker 1: and then now do I have to.

1642
01:20:53,800 --> 01:20:58,160
Speaker 15: I don't have to use a special phone with their device.

1643
01:20:58,360 --> 01:20:58,559
Speaker 2: Nope.

1644
01:20:58,640 --> 01:21:01,200
Speaker 1: You can just buy a phone at Walmart anywhere, best

1645
01:21:01,280 --> 01:21:03,519
Speaker 1: buy it just you know, this standard phone will plug

1646
01:21:03,600 --> 01:21:05,720
Speaker 1: into this that has like a standard phone jack on it.

1647
01:21:06,880 --> 01:21:11,240
Speaker 15: Uh, huh. And what about a wireless phone hands.

1648
01:21:11,280 --> 01:21:14,880
Speaker 1: Yeah, absolutely, yea anything anything, any phone that you could

1649
01:21:14,920 --> 01:21:17,160
Speaker 1: plug into like an old school I feel like you

1650
01:21:17,240 --> 01:21:18,840
Speaker 1: remember the days when we used to have like a

1651
01:21:18,880 --> 01:21:21,519
Speaker 1: phone jack in the house, right, Like any phone, any

1652
01:21:21,560 --> 01:21:23,720
Speaker 1: phone that you can plug into there, you'll be able

1653
01:21:23,720 --> 01:21:25,439
Speaker 1: to plug into the back of the UMA uses that

1654
01:21:25,520 --> 01:21:28,680
Speaker 1: same technology. So the only difference is back in the

1655
01:21:28,760 --> 01:21:30,880
Speaker 1: day there would be a copper cable that went from

1656
01:21:30,920 --> 01:21:34,679
Speaker 1: your house to the phone company. Nowadays it's all being

1657
01:21:34,920 --> 01:21:38,439
Speaker 1: converted into ones and zeros. It's all digital, and it's

1658
01:21:38,640 --> 01:21:41,920
Speaker 1: it's arriving over the internet. It's it's traveling over the internet.

1659
01:21:42,040 --> 01:21:45,639
Speaker 1: That's basically the only issue. So yeah, UMA's been around forever.

1660
01:21:45,800 --> 01:21:47,400
Speaker 1: I had it in my house for a long time

1661
01:21:48,479 --> 01:21:51,559
Speaker 1: and it works as advertised, and it's a good thing

1662
01:21:51,640 --> 01:21:52,360
Speaker 1: to a good.

1663
01:21:52,200 --> 01:21:52,560
Speaker 2: Thing to have.

1664
01:21:53,520 --> 01:21:56,320
Speaker 15: Okay, okay, all right, that steals the deal for me.

1665
01:21:56,760 --> 01:21:58,160
Speaker 2: All right, Thank you, rich Debor.

1666
01:21:58,280 --> 01:22:02,240
Speaker 1: You get the gold star today for for actually having

1667
01:22:02,320 --> 01:22:05,120
Speaker 1: a question that we can answer and your succinct and

1668
01:22:05,600 --> 01:22:06,440
Speaker 1: you are fantastic.

1669
01:22:06,600 --> 01:22:10,080
Speaker 15: So I'm okay, I'm bless you with pride.

1670
01:22:10,160 --> 01:22:13,880
Speaker 1: Thank you all right, take care bye eighty to eight.

1671
01:22:14,080 --> 01:22:16,800
Speaker 1: Rich one O one eight eight eight seven four to

1672
01:22:16,840 --> 01:22:20,200
Speaker 1: two four one zero one. You are listening to rich

1673
01:22:20,280 --> 01:22:23,920
Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro

1674
01:22:24,080 --> 01:22:27,439
Speaker 1: here hanging out with you talking technology at triple eight

1675
01:22:27,600 --> 01:22:30,120
Speaker 1: rich one O one. Email also an option. Just go

1676
01:22:30,240 --> 01:22:34,680
Speaker 1: to rich on Tech dot tv. Get a lot of

1677
01:22:34,760 --> 01:22:38,480
Speaker 1: emails there, hit contact you can send them in. Randolph

1678
01:22:38,760 --> 01:22:42,120
Speaker 1: from Florida writes in love your show and how responsive

1679
01:22:42,160 --> 01:22:42,400
Speaker 1: you are?

1680
01:22:42,439 --> 01:22:43,320
Speaker 2: Articles for help.

1681
01:22:43,960 --> 01:22:47,639
Speaker 1: I'm going on my first cruise and reading article articles

1682
01:22:47,760 --> 01:22:50,720
Speaker 1: has confused me about how to handle Internet. They say

1683
01:22:50,760 --> 01:22:53,439
Speaker 1: to turn on airplane mode whenever on the ship. But

1684
01:22:53,520 --> 01:22:56,360
Speaker 1: if I buy the AT and T Cruise Internet Package

1685
01:22:56,400 --> 01:22:58,680
Speaker 1: add on, do I still need to do that? Or

1686
01:22:58,760 --> 01:23:03,479
Speaker 1: does phone Internet add on make airplane mode unnecessary? So

1687
01:23:03,600 --> 01:23:05,920
Speaker 1: if you're buying from AT and T, which is like

1688
01:23:06,000 --> 01:23:09,280
Speaker 1: available through your cruise ship, you would use your phone

1689
01:23:09,280 --> 01:23:12,080
Speaker 1: as you typically would, but there's going to be data limits.

1690
01:23:12,160 --> 01:23:15,559
Speaker 1: So if you look up what the plans are, they've

1691
01:23:15,640 --> 01:23:18,120
Speaker 1: got a cup love them. You've got AT and T

1692
01:23:18,400 --> 01:23:21,760
Speaker 1: Cruise Plus that gives you one gigabyte of data which

1693
01:23:21,760 --> 01:23:24,640
Speaker 1: you're going to burn through in about two seconds, or

1694
01:23:24,760 --> 01:23:27,160
Speaker 1: AT and T Cruise Basic even worse. You get a

1695
01:23:27,160 --> 01:23:30,719
Speaker 1: one hundred megabytes. After that you're going to be charged

1696
01:23:30,800 --> 01:23:33,920
Speaker 1: overage fees of ten dollars per one hundred megabytes, which

1697
01:23:33,960 --> 01:23:38,080
Speaker 1: adds up quickly. So personally, Randolph, I would just turn

1698
01:23:38,160 --> 01:23:42,679
Speaker 1: your phone off just enjoy the cruise Internet on cruise ships.

1699
01:23:42,760 --> 01:23:44,720
Speaker 1: I have never been on a cruise, so I need to.

1700
01:23:46,000 --> 01:23:47,840
Speaker 1: I probably need to go on a cruise to see

1701
01:23:47,880 --> 01:23:49,439
Speaker 1: what the deal is with this, because I get so

1702
01:23:49,520 --> 01:23:52,120
Speaker 1: many questions about it, and I really just I've never

1703
01:23:52,160 --> 01:23:54,360
Speaker 1: been on a cruise. I was actually invited on one

1704
01:23:54,800 --> 01:23:57,840
Speaker 1: this week and I said no. I should have said yes,

1705
01:23:57,960 --> 01:24:01,280
Speaker 1: because I would I would understand this more. And it

1706
01:24:01,360 --> 01:24:06,080
Speaker 1: turns out, what Bobo, you like the cruises? Yeah, I

1707
01:24:06,240 --> 01:24:07,280
Speaker 1: just went on a cruise in May.

1708
01:24:07,680 --> 01:24:10,880
Speaker 2: And did you connect to the internet. No, yes, the

1709
01:24:11,000 --> 01:24:14,200
Speaker 2: ship's internet and just to pay for that, yeah, you do.

1710
01:24:14,479 --> 01:24:17,840
Speaker 9: You do pay for the ship's internet, and everything on

1711
01:24:17,920 --> 01:24:20,439
Speaker 9: your phone is Wi Fi, so you're just connected to it, okay.

1712
01:24:20,479 --> 01:24:24,160
Speaker 9: And then if you get an international plan, when you

1713
01:24:24,520 --> 01:24:27,040
Speaker 9: dock and where you go, you're on your international plan,

1714
01:24:27,160 --> 01:24:29,479
Speaker 9: so it doesn't affect anything, right, Okay, But the cruise

1715
01:24:29,479 --> 01:24:31,320
Speaker 9: ship had its own The cruise ship does have its

1716
01:24:31,360 --> 01:24:33,000
Speaker 9: own Wi Fi you just have to pay for it's

1717
01:24:33,000 --> 01:24:35,160
Speaker 9: a little maybe about things like twenty bucks a day

1718
01:24:35,200 --> 01:24:36,639
Speaker 9: or yeah, it's a lot, it's a lot.

1719
01:24:36,760 --> 01:24:37,200
Speaker 2: It's a lot.

1720
01:24:38,000 --> 01:24:39,400
Speaker 1: But if you're on a cruise for like a week

1721
01:24:39,479 --> 01:24:41,479
Speaker 1: or something like that, you know it's part of you know,

1722
01:24:41,520 --> 01:24:43,719
Speaker 1: it's part of traveling. It's like when you're on the plane.

1723
01:24:44,040 --> 01:24:45,960
Speaker 1: But to be honest, even when I'm on the airplane, like,

1724
01:24:46,040 --> 01:24:48,840
Speaker 1: unless I have a reason to connect to the Internet,

1725
01:24:48,920 --> 01:24:51,720
Speaker 1: I usually don't. Like my last flight from Paris to

1726
01:24:51,880 --> 01:24:54,680
Speaker 1: lax I did not connect. I specifically said I'm not

1727
01:24:54,760 --> 01:24:57,040
Speaker 1: connecting to the internet. It was expensive and I just

1728
01:24:57,120 --> 01:25:00,639
Speaker 1: didn't want to pay for it, and why not. Let's

1729
01:25:00,640 --> 01:25:04,960
Speaker 1: see here. Joanne, a travel writer and photographer, writes, and

1730
01:25:05,000 --> 01:25:07,160
Speaker 1: I've been a follower of years, for years, I appreciate

1731
01:25:07,240 --> 01:25:09,800
Speaker 1: all you do for your listeners. As a travel writer

1732
01:25:09,880 --> 01:25:12,679
Speaker 1: and photographer, having an Instagram account is key to my outreach.

1733
01:25:12,840 --> 01:25:15,080
Speaker 1: You can imagine how devastated I was after waking up

1734
01:25:15,160 --> 01:25:17,240
Speaker 1: yesterday's see I had been locked out of my site.

1735
01:25:17,880 --> 01:25:20,080
Speaker 1: To make matters worse, the hacker cloned my site and

1736
01:25:20,160 --> 01:25:22,759
Speaker 1: my original site is nowhere to be found. It contained

1737
01:25:22,800 --> 01:25:25,360
Speaker 1: nearly a thousand original photos, which I stupidly thought were

1738
01:25:25,439 --> 01:25:28,280
Speaker 1: safe and will be a nightmare to restore. I immediately

1739
01:25:28,360 --> 01:25:30,680
Speaker 1: contacted what I thought was Instagram help, and I got

1740
01:25:30,720 --> 01:25:33,240
Speaker 1: a message back asking for a fee to attach more

1741
01:25:33,280 --> 01:25:37,240
Speaker 1: securities to my account. How is it possible that Instagram

1742
01:25:37,320 --> 01:25:39,479
Speaker 1: can send me such an obvious new hack even though

1743
01:25:39,479 --> 01:25:42,280
Speaker 1: I went through their reporting process. I'm devastated, beyond belief.

1744
01:25:42,760 --> 01:25:47,719
Speaker 1: My original Instagram is gone without a trace. Uh yeah, Joanne,

1745
01:25:47,760 --> 01:25:50,200
Speaker 1: I hear this all the time. And the problem is

1746
01:25:51,080 --> 01:25:53,760
Speaker 1: there's two ways that people hacked. Number One, they're not

1747
01:25:53,840 --> 01:25:56,680
Speaker 1: really hacking in they are, but they aren't. So when

1748
01:25:56,720 --> 01:25:59,880
Speaker 1: people say their Facebook was hacked or their Instagram was hacked, tip,

1749
01:26:00,800 --> 01:26:04,360
Speaker 1: people are being tricked into sharing their password and they

1750
01:26:04,479 --> 01:26:08,200
Speaker 1: don't have two factor authentication enabled. So if you have

1751
01:26:08,439 --> 01:26:11,560
Speaker 1: two factor authentication enabled, which I'm guessing you didn't on

1752
01:26:11,640 --> 01:26:14,960
Speaker 1: this account, that is what's going to protect you from

1753
01:26:15,439 --> 01:26:17,800
Speaker 1: even if you gave up your password by accident. Like

1754
01:26:18,160 --> 01:26:20,920
Speaker 1: what happens is you get a notification that says, hey,

1755
01:26:20,960 --> 01:26:23,040
Speaker 1: there's something wrong with your Facebook account, there's something wrong

1756
01:26:23,040 --> 01:26:25,519
Speaker 1: with your Instagram account, and you go what, no, no, no,

1757
01:26:25,640 --> 01:26:28,840
Speaker 1: what do you mean? And you click that URL you

1758
01:26:29,040 --> 01:26:32,960
Speaker 1: log in without thinking and that URL is actually phony,

1759
01:26:33,640 --> 01:26:35,760
Speaker 1: and so immediately what they do is they take your

1760
01:26:35,800 --> 01:26:39,240
Speaker 1: information that you just gave them and they run with

1761
01:26:39,360 --> 01:26:41,400
Speaker 1: it and they take over your account and you're never

1762
01:26:41,439 --> 01:26:44,240
Speaker 1: going to get it back. So if you have two

1763
01:26:44,320 --> 01:26:47,559
Speaker 1: factor authentication enabled, the trick would be that as soon

1764
01:26:47,560 --> 01:26:50,680
Speaker 1: as you log into that account number one, you know,

1765
01:26:50,760 --> 01:26:53,320
Speaker 1: you'd realize that. But then when they try to log

1766
01:26:53,360 --> 01:26:56,479
Speaker 1: into your account, they're gonna get that message that says

1767
01:26:56,640 --> 01:26:59,720
Speaker 1: to get that two factor code texted to them. Now

1768
01:26:59,800 --> 01:27:01,760
Speaker 1: you're probably going to get that texted you and you'd say,

1769
01:27:01,760 --> 01:27:04,720
Speaker 1: wait a second, I didn't what And so that would

1770
01:27:04,800 --> 01:27:07,080
Speaker 1: keep them from getting in, but also it would be

1771
01:27:07,280 --> 01:27:10,679
Speaker 1: a clue to you that something went wrong. So please

1772
01:27:10,760 --> 01:27:13,880
Speaker 1: have two factor authentication enabled on any account that is

1773
01:27:14,200 --> 01:27:19,080
Speaker 1: vital to you. And Facebook dot com slash hacked or

1774
01:27:19,600 --> 01:27:23,360
Speaker 1: Instagram dot com slash hacked is the only way to

1775
01:27:23,600 --> 01:27:26,000
Speaker 1: try to get your account back. And I've done many

1776
01:27:26,080 --> 01:27:28,840
Speaker 1: stories with folks. It takes a very long time. It

1777
01:27:29,000 --> 01:27:30,200
Speaker 1: is a long process.

1778
01:27:30,280 --> 01:27:31,040
Speaker 2: It's not easy.

1779
01:27:31,520 --> 01:27:33,600
Speaker 1: It takes a lot of going through hoops, but you

1780
01:27:33,720 --> 01:27:36,080
Speaker 1: stay on it and you might get your account back.

1781
01:27:36,200 --> 01:27:39,320
Speaker 1: It just could take a long time. Sorry that happened

1782
01:27:39,360 --> 01:27:42,360
Speaker 1: to you. Let's say so many questions that we get.

1783
01:27:43,080 --> 01:27:45,920
Speaker 1: Marcia writes in I have a Samsung Galaxy S twenty

1784
01:27:45,960 --> 01:27:48,000
Speaker 1: one ultra cell phone. What would be the best luggage

1785
01:27:48,080 --> 01:27:49,840
Speaker 1: tracking tags? My husband and I do a lot of

1786
01:27:49,880 --> 01:27:53,160
Speaker 1: international traveling for pleasure. I was looking at the Samsung

1787
01:27:53,240 --> 01:27:55,320
Speaker 1: tags and the tile. I'm confused by all of them.

1788
01:27:55,960 --> 01:27:56,799
Speaker 2: What is the range?

1789
01:27:57,040 --> 01:27:59,000
Speaker 1: How many months do they last? Also, what's a good

1790
01:27:59,040 --> 01:28:02,320
Speaker 1: tag for my dog? If you have a Samsung phone,

1791
01:28:02,600 --> 01:28:05,880
Speaker 1: it depends with Android. You can go two ways. Google

1792
01:28:06,000 --> 01:28:09,640
Speaker 1: has their own called find my Device. You can go

1793
01:28:09,720 --> 01:28:11,639
Speaker 1: with a tag that works with that and that will

1794
01:28:11,640 --> 01:28:13,920
Speaker 1: work with any Android phone. Or if you want to

1795
01:28:13,960 --> 01:28:17,040
Speaker 1: go just Samsung specific, they have their own tags called

1796
01:28:17,040 --> 01:28:20,559
Speaker 1: the smart tag too. That might be a better bet

1797
01:28:20,640 --> 01:28:22,960
Speaker 1: because you have a Samsung phone, but it only uses

1798
01:28:23,000 --> 01:28:26,000
Speaker 1: other Samsung phones to find them. I'd say the Android

1799
01:28:26,040 --> 01:28:28,320
Speaker 1: ones are probably better, but those tags are more limited

1800
01:28:29,160 --> 01:28:31,640
Speaker 1: and they work anywhere there's phones. All right, Coming up,

1801
01:28:31,720 --> 01:28:35,360
Speaker 1: We're going to talk to Jared Newman about streaming services.

1802
01:28:36,760 --> 01:28:39,880
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

1803
01:28:39,880 --> 01:28:43,320
Speaker 1: out with you talking technology. The website for the show

1804
01:28:43,520 --> 01:28:47,120
Speaker 1: rich on Tech dot TV. What a show it's been today.

1805
01:28:49,160 --> 01:28:54,280
Speaker 1: Jared Newman writes a great newsletter called Advisorator, and recently

1806
01:28:54,960 --> 01:28:57,960
Speaker 1: he came out with an entire guide on cord cutting.

1807
01:28:58,640 --> 01:29:01,040
Speaker 1: Jared friend of the show, So welcome back.

1808
01:29:01,840 --> 01:29:03,320
Speaker 3: Hey Rich, thanks for having me on again.

1809
01:29:03,640 --> 01:29:07,280
Speaker 1: Yeah, always enjoy getting your newsletter. I think you're one

1810
01:29:07,320 --> 01:29:09,240
Speaker 1: of the first guests on this show. This is your

1811
01:29:09,640 --> 01:29:14,160
Speaker 1: cord cutterweekly dot com newsletter. So one of the cool

1812
01:29:14,240 --> 01:29:17,400
Speaker 1: things you do is you have an entire list of,

1813
01:29:17,479 --> 01:29:19,760
Speaker 1: like all the streaming deals that you keep track of.

1814
01:29:20,400 --> 01:29:22,680
Speaker 1: So that's one cool aspect. But tell me about this

1815
01:29:23,120 --> 01:29:27,120
Speaker 1: complete guide to chord cutting. What was the reason why

1816
01:29:27,200 --> 01:29:27,600
Speaker 1: you wrote this.

1817
01:29:28,880 --> 01:29:30,760
Speaker 13: It's just something I've wanted to do for a really

1818
01:29:30,880 --> 01:29:36,759
Speaker 13: long time, basically assembling all this knowledge that I've put together.

1819
01:29:36,840 --> 01:29:40,400
Speaker 13: I mean, I've been writing a weekly column for tech

1820
01:29:40,520 --> 01:29:45,120
Speaker 13: Hive about We're Cutting for almost a decade now, so

1821
01:29:45,200 --> 01:29:47,800
Speaker 13: I helped a lot of people get rid of cable,

1822
01:29:47,840 --> 01:29:50,600
Speaker 13: get read of satellite TV, save money on streaming, and

1823
01:29:50,760 --> 01:29:52,760
Speaker 13: I just kind of wanted to put together like a

1824
01:29:52,960 --> 01:29:58,080
Speaker 13: big collection of things on like where to start answering

1825
01:29:58,160 --> 01:30:00,599
Speaker 13: all the common questions that I've gotten over the years.

1826
01:30:01,000 --> 01:30:03,519
Speaker 13: Just walking through every step of the process of like

1827
01:30:04,120 --> 01:30:06,760
Speaker 13: you're starting at square one. You know you need to

1828
01:30:06,800 --> 01:30:09,519
Speaker 13: get rid of Spectrum TV or Comcast or whatever it is.

1829
01:30:10,000 --> 01:30:12,479
Speaker 13: And you know where do you go from just that

1830
01:30:12,640 --> 01:30:14,560
Speaker 13: wanting to do it to actually doing it?

1831
01:30:14,680 --> 01:30:15,960
Speaker 3: So I put together a.

1832
01:30:16,000 --> 01:30:18,120
Speaker 13: Set of online guides and then I made a PDF

1833
01:30:18,240 --> 01:30:19,800
Speaker 13: version because there was a lot of people that wanted

1834
01:30:19,920 --> 01:30:23,720
Speaker 13: that document and that I launched that maybe a month

1835
01:30:23,800 --> 01:30:26,559
Speaker 13: or a month and a half ago, and it's been

1836
01:30:26,640 --> 01:30:27,759
Speaker 13: a great, great response.

1837
01:30:28,200 --> 01:30:30,120
Speaker 3: Really glad that I finally put that all together.

1838
01:30:30,680 --> 01:30:33,720
Speaker 1: So I guess to start, the number one question is

1839
01:30:33,920 --> 01:30:35,840
Speaker 1: should you cut the cord? I mean, it used to

1840
01:30:35,880 --> 01:30:37,719
Speaker 1: be it was a lot cheaper to cut the cord.

1841
01:30:37,840 --> 01:30:40,160
Speaker 1: Now that has changed depending on what you subscribe to.

1842
01:30:40,960 --> 01:30:42,560
Speaker 1: Do you still think it's a better way to go?

1843
01:30:43,520 --> 01:30:44,040
Speaker 3: Yeah, of course.

1844
01:30:44,120 --> 01:30:46,719
Speaker 13: I mean I think one thing that often gets lost

1845
01:30:46,800 --> 01:30:49,880
Speaker 13: sight of is cable got more expensive too, right, and

1846
01:30:49,920 --> 01:30:51,200
Speaker 13: satellite got more expensive.

1847
01:30:51,680 --> 01:30:53,680
Speaker 3: Every time there's a price site for Netflix or what

1848
01:30:53,800 --> 01:30:54,000
Speaker 3: have you.

1849
01:30:54,080 --> 01:30:57,360
Speaker 13: There's a lot of grousing about that, obviously, but you

1850
01:30:57,720 --> 01:30:59,800
Speaker 13: look at your cable bill and those are going up

1851
01:30:59,800 --> 01:31:02,280
Speaker 13: by the same or more on a yearly basis. And

1852
01:31:02,320 --> 01:31:03,880
Speaker 13: that's why a lot of people are still looking at

1853
01:31:03,920 --> 01:31:06,960
Speaker 13: this and figuring that they have to do it. And yeah,

1854
01:31:07,040 --> 01:31:08,479
Speaker 13: there's a lot of different ways to.

1855
01:31:08,520 --> 01:31:11,400
Speaker 3: Cut the cord. In some ways, it's easier now because you.

1856
01:31:11,439 --> 01:31:13,679
Speaker 13: Can get a lot of the stuff that you couldn't

1857
01:31:13,680 --> 01:31:17,519
Speaker 13: get at all when I dropped cable in two thousand

1858
01:31:17,560 --> 01:31:19,600
Speaker 13: and eight, and you know, it was kind of like

1859
01:31:19,680 --> 01:31:22,400
Speaker 13: if you wanted to watch something on HBO, you were

1860
01:31:22,439 --> 01:31:24,120
Speaker 13: just out of luck. And so now you can just

1861
01:31:24,160 --> 01:31:26,639
Speaker 13: subscribe to Max by itself and get that content.

1862
01:31:27,120 --> 01:31:30,280
Speaker 3: So, yeah, there's talk to them. I talk a lot

1863
01:31:30,320 --> 01:31:33,439
Speaker 3: in the guide about is just sort of this path.

1864
01:31:33,360 --> 01:31:35,960
Speaker 13: You go down of do you subscribe to one of

1865
01:31:36,040 --> 01:31:39,040
Speaker 13: these big TV packages that's kind of like cable or

1866
01:31:39,080 --> 01:31:41,120
Speaker 13: do you kind of go your own way with things

1867
01:31:41,160 --> 01:31:43,000
Speaker 13: like Netflix and Max and Hulu.

1868
01:31:43,840 --> 01:31:44,040
Speaker 11: Yeah.

1869
01:31:44,080 --> 01:31:46,840
Speaker 1: I remember when I finally convinced my wife to cut

1870
01:31:46,920 --> 01:31:48,320
Speaker 1: the cord. This was a couple of years ago. It

1871
01:31:48,400 --> 01:31:49,800
Speaker 1: was kind of like a big deal in our house,

1872
01:31:49,920 --> 01:31:54,519
Speaker 1: Like she was very concerned and with some reasoning. You know,

1873
01:31:54,920 --> 01:31:57,720
Speaker 1: it was kind of validated over the years because, yeah,

1874
01:31:57,800 --> 01:32:00,439
Speaker 1: sometimes it's tricky to figure out like where's this streaming?

1875
01:32:00,720 --> 01:32:03,160
Speaker 1: How do we watch this game? Like I remember watching

1876
01:32:03,280 --> 01:32:05,720
Speaker 1: like specifically like award shows. You know, she wanted to

1877
01:32:05,760 --> 01:32:08,439
Speaker 1: watch like a certain award show. I'm like, I don't

1878
01:32:08,439 --> 01:32:10,720
Speaker 1: really have a good way of doing that, because you know,

1879
01:32:10,760 --> 01:32:12,559
Speaker 1: we have all the Netflix and stuff, but we didn't

1880
01:32:12,600 --> 01:32:14,920
Speaker 1: have at that time, like a good you know, you

1881
01:32:15,040 --> 01:32:17,320
Speaker 1: just need like over the air or like maybe something

1882
01:32:17,439 --> 01:32:19,160
Speaker 1: was on like E back in the day, you know,

1883
01:32:19,320 --> 01:32:22,479
Speaker 1: like I remember that Channel E. You know. It's like

1884
01:32:22,960 --> 01:32:24,400
Speaker 1: I was like, I don't really have a way of

1885
01:32:24,600 --> 01:32:27,280
Speaker 1: accessing that because there was no service to get it on.

1886
01:32:28,040 --> 01:32:30,000
Speaker 1: But now that's all changed because so many people are

1887
01:32:30,040 --> 01:32:34,519
Speaker 1: getting cable streaming packages, like on their streaming service, which

1888
01:32:34,600 --> 01:32:35,840
Speaker 1: is kind of like the same price.

1889
01:32:37,600 --> 01:32:41,320
Speaker 13: So my parents cut the cord. I think it was

1890
01:32:41,400 --> 01:32:43,680
Speaker 13: maybe like a year ago. I'd been trying to get

1891
01:32:43,720 --> 01:32:46,479
Speaker 13: them to do it for forever. You know, they had

1892
01:32:46,600 --> 01:32:50,920
Speaker 13: Verizon FiOS on Maryland, and you know I got them

1893
01:32:50,920 --> 01:32:53,240
Speaker 13: on YouTube TV, which is seventy three dollars a month.

1894
01:32:53,280 --> 01:32:56,200
Speaker 13: It's not super cheap, but compared to what they were

1895
01:32:56,560 --> 01:32:59,200
Speaker 13: getting with Verizon, you know, I think it would end

1896
01:32:59,280 --> 01:33:01,040
Speaker 13: up saying like hundred dollars a months when you.

1897
01:33:01,360 --> 01:33:05,000
Speaker 3: Take out all the boxes and DVR and all that stuff.

1898
01:33:05,439 --> 01:33:07,640
Speaker 13: And of course once they did it, they were like, man,

1899
01:33:07,720 --> 01:33:10,439
Speaker 13: we really should have done this years ago, and they're

1900
01:33:10,520 --> 01:33:11,000
Speaker 13: very happy.

1901
01:33:11,600 --> 01:33:13,920
Speaker 1: So I think, and I think what I always tell

1902
01:33:14,000 --> 01:33:17,880
Speaker 1: people is that it's really about the flexibility that the

1903
01:33:18,000 --> 01:33:20,519
Speaker 1: cord cutting gives you. You know, if you want to pause,

1904
01:33:20,600 --> 01:33:23,519
Speaker 1: if you know, budgets tight whatever, or maybe you just

1905
01:33:23,560 --> 01:33:25,720
Speaker 1: want to watch free stuff on like what's the one

1906
01:33:25,800 --> 01:33:27,479
Speaker 1: to be I think it's called it's like the you know,

1907
01:33:27,520 --> 01:33:29,200
Speaker 1: they have like a lot of Pluto. You know, there's

1908
01:33:29,240 --> 01:33:32,920
Speaker 1: like so many like free ad supported services. But the

1909
01:33:33,000 --> 01:33:35,439
Speaker 1: number one thing I always tell people is you have

1910
01:33:35,520 --> 01:33:36,960
Speaker 1: to figure out what do you want to watch? Like

1911
01:33:37,080 --> 01:33:39,960
Speaker 1: is there a particular sports team? Is there a particular channel?

1912
01:33:40,040 --> 01:33:41,320
Speaker 1: Like for some people it's like I just want to

1913
01:33:41,320 --> 01:33:43,960
Speaker 1: watch Bravo. It's like, okay, well let's find the streaming

1914
01:33:44,040 --> 01:33:47,800
Speaker 1: service that's the cheapest that offers that channel. Is there

1915
01:33:48,000 --> 01:33:49,120
Speaker 1: is there ways of doing that?

1916
01:33:50,080 --> 01:33:51,080
Speaker 3: It depends on the content.

1917
01:33:51,200 --> 01:33:52,960
Speaker 13: So, like like I was kind of saying before, I

1918
01:33:53,000 --> 01:33:55,720
Speaker 13: always start from the perspective of like, are you just

1919
01:33:55,840 --> 01:33:58,960
Speaker 13: wanting to drop in these very specific cable channels, in

1920
01:33:59,040 --> 01:34:01,880
Speaker 13: which case you're going to need something like YouTube TV

1921
01:34:02,160 --> 01:34:05,519
Speaker 13: or Sling TV. You know, live TV streaming services what

1922
01:34:05,640 --> 01:34:08,720
Speaker 13: I kind of kind of call them, but you can.

1923
01:34:08,840 --> 01:34:10,519
Speaker 13: It's like, all right, well am I willing to be?

1924
01:34:11,400 --> 01:34:13,400
Speaker 13: Think of it on the spectrum of like how flexible

1925
01:34:13,439 --> 01:34:15,439
Speaker 13: am I willing to be? Because I want to save money?

1926
01:34:15,760 --> 01:34:17,840
Speaker 13: Because if you are more flexible, then you go down

1927
01:34:17,920 --> 01:34:20,320
Speaker 13: that path like you said of oh, well, you know,

1928
01:34:20,360 --> 01:34:22,160
Speaker 13: if I look at Peacock, it turns out they have

1929
01:34:22,320 --> 01:34:25,559
Speaker 13: a lot of Bravo content. I don't think they offer

1930
01:34:25,720 --> 01:34:28,680
Speaker 13: like a direct one to one equivalent of like the

1931
01:34:28,800 --> 01:34:31,640
Speaker 13: Bravo live stream, but they have the same shows. So

1932
01:34:31,760 --> 01:34:34,639
Speaker 13: are you willing to have that versus like I want

1933
01:34:34,680 --> 01:34:37,280
Speaker 13: a DVR and I want this like very specific DVR

1934
01:34:37,439 --> 01:34:41,360
Speaker 13: concept of recording shows. You know, the more rigid you are,

1935
01:34:41,600 --> 01:34:44,000
Speaker 13: maybe maybe the more you end up having to pay

1936
01:34:44,280 --> 01:34:46,160
Speaker 13: or maybe it just doesn't end up working out for you.

1937
01:34:46,760 --> 01:34:48,599
Speaker 13: But if you're very flexible, you can save a ton

1938
01:34:48,640 --> 01:34:48,960
Speaker 13: of money.

1939
01:34:49,840 --> 01:34:52,640
Speaker 2: So what is your guidance? What did you learn in

1940
01:34:52,720 --> 01:34:55,200
Speaker 2: the in the creating of this guide?

1941
01:34:56,960 --> 01:34:59,560
Speaker 13: Well, you know, one thing I've learned, maybe not in

1942
01:34:59,560 --> 01:35:02,360
Speaker 13: the creation this guide, but just like over the years,

1943
01:35:02,560 --> 01:35:05,680
Speaker 13: Like the number one question that I get is like

1944
01:35:06,439 --> 01:35:11,640
Speaker 13: I want DVR, So it really like that is like

1945
01:35:11,760 --> 01:35:13,920
Speaker 13: a big thing I put in the guy's like, yes,

1946
01:35:14,080 --> 01:35:17,559
Speaker 13: you can have DVR if you sign up for one

1947
01:35:17,600 --> 01:35:20,719
Speaker 13: of these live TV streaming services. They all include DVR.

1948
01:35:21,360 --> 01:35:23,880
Speaker 13: I do like to there's kind of these other workarounds

1949
01:35:23,920 --> 01:35:26,240
Speaker 13: you can go down where you can record from services

1950
01:35:26,360 --> 01:35:30,640
Speaker 13: like Netflix or skip commercials and services like Netflix if

1951
01:35:30,680 --> 01:35:34,200
Speaker 13: you use the right tools. They're kind of hacky, nerdy workarounds,

1952
01:35:34,240 --> 01:35:36,680
Speaker 13: but I like to highlight those two for people who

1953
01:35:36,760 --> 01:35:39,599
Speaker 13: have a little bit more technical wherewithal and maybe want

1954
01:35:39,640 --> 01:35:41,040
Speaker 13: to have a little bit more control over that.

1955
01:35:41,640 --> 01:35:45,519
Speaker 1: So that's the number one question, the DVR. What's number two?

1956
01:35:45,640 --> 01:35:48,240
Speaker 1: Is sports always kind of like the big driver of

1957
01:35:48,320 --> 01:35:51,760
Speaker 1: all of this, Not.

1958
01:35:51,880 --> 01:35:54,360
Speaker 3: Necessarily, I mean, I guess I would say like the

1959
01:35:54,479 --> 01:35:55,040
Speaker 3: number two.

1960
01:35:55,800 --> 01:35:58,840
Speaker 13: It's just kind of that, like you said, the catch

1961
01:35:58,880 --> 01:36:02,719
Speaker 13: all of like I want X, Y or Z specific program,

1962
01:36:03,240 --> 01:36:06,120
Speaker 13: specific show. Sometimes it is like I want to watch

1963
01:36:06,200 --> 01:36:08,920
Speaker 13: this specific team, And of course the answer is always

1964
01:36:08,920 --> 01:36:10,840
Speaker 13: going to vary depending on where you are and what

1965
01:36:11,600 --> 01:36:15,160
Speaker 13: show or channel it is, but usually there's a way.

1966
01:36:16,000 --> 01:36:18,240
Speaker 1: This is like the most thorough guide I've ever seen

1967
01:36:18,280 --> 01:36:20,880
Speaker 1: in my life on streaming, Like I'm reading through some

1968
01:36:21,000 --> 01:36:24,360
Speaker 1: of these things like you know, you you go into

1969
01:36:24,439 --> 01:36:26,840
Speaker 1: like how to watch CBS, how to watch ABC, how

1970
01:36:26,880 --> 01:36:29,360
Speaker 1: to watch NBC, how to watch Fox, how to watch PBS,

1971
01:36:30,160 --> 01:36:32,439
Speaker 1: how to watch your local news, how to watch national

1972
01:36:32,479 --> 01:36:36,320
Speaker 1: and international news. Also you've got a great uh you

1973
01:36:36,439 --> 01:36:39,840
Speaker 1: linked up to the streamable which has like a matchmaker.

1974
01:36:40,080 --> 01:36:42,640
Speaker 1: That's a that's a pretty useful tool as well. Can

1975
01:36:42,680 --> 01:36:43,280
Speaker 1: you tell me about that.

1976
01:36:43,920 --> 01:36:46,080
Speaker 3: Yeah, there's a few tools like that.

1977
01:36:46,160 --> 01:36:47,760
Speaker 13: I think I'll linked to at least two or three

1978
01:36:47,800 --> 01:36:51,360
Speaker 13: of them, where you basically you plug in the channels

1979
01:36:51,360 --> 01:36:55,160
Speaker 13: that you want and they will tell you the live

1980
01:36:55,240 --> 01:36:57,000
Speaker 13: TV streaming services that match.

1981
01:36:57,240 --> 01:36:58,720
Speaker 3: So if you are like, you know, I want to

1982
01:36:58,760 --> 01:37:00,800
Speaker 3: watch ABC, CNN.

1983
01:37:00,640 --> 01:37:03,400
Speaker 13: And PBS, okay, you put those in and it will

1984
01:37:03,439 --> 01:37:06,840
Speaker 13: tell you which services have those those particular channels. I

1985
01:37:06,880 --> 01:37:09,200
Speaker 13: think I may have linked to a service called my

1986
01:37:09,479 --> 01:37:13,320
Speaker 13: Bundle dot tv, which is a little a little more

1987
01:37:13,360 --> 01:37:16,960
Speaker 13: interesting because they do have that kind of thing. But

1988
01:37:17,040 --> 01:37:20,759
Speaker 13: then they also will recommend some of those standalone services

1989
01:37:20,800 --> 01:37:23,320
Speaker 13: that may be cheaper. So if you say, you know,

1990
01:37:23,400 --> 01:37:25,960
Speaker 13: I want to watch NBC, they might say, well, have

1991
01:37:26,080 --> 01:37:29,439
Speaker 13: you considered just subscribing to peacock where some of these

1992
01:37:29,479 --> 01:37:33,120
Speaker 13: other services don't They don't recommend those smaller, uh cheaper

1993
01:37:33,160 --> 01:37:36,640
Speaker 13: streaming services like that. So yeah, I mean it's just

1994
01:37:36,760 --> 01:37:39,240
Speaker 13: a it's just a matter of kind of helping people

1995
01:37:40,160 --> 01:37:42,840
Speaker 13: figure out exactly what they need. Like you said, there's

1996
01:37:42,840 --> 01:37:45,200
Speaker 13: so many different paths you can go down, and it's

1997
01:37:45,240 --> 01:37:46,519
Speaker 13: just a matter of choosing the right one.

1998
01:37:46,720 --> 01:37:48,840
Speaker 2: Yeah, it's almost like I choose your own adventure book.

1999
01:37:48,920 --> 01:37:51,200
Speaker 1: But in a uh in a guide, what do you

2000
01:37:51,400 --> 01:37:54,920
Speaker 1: what do you like for uh, you know, streaming versus

2001
01:37:55,560 --> 01:37:57,280
Speaker 1: you know, people get these smart TVs.

2002
01:37:57,760 --> 01:37:58,840
Speaker 2: What's your guidance on that?

2003
01:37:59,000 --> 01:38:01,120
Speaker 1: Do you think people should get like separate device to

2004
01:38:01,200 --> 01:38:03,280
Speaker 1: stream or just use what's included on their TV?

2005
01:38:03,360 --> 01:38:04,360
Speaker 2: And what device do you like?

2006
01:38:05,720 --> 01:38:08,960
Speaker 13: People have strong opinions on that. I tend to say, like,

2007
01:38:09,160 --> 01:38:11,400
Speaker 13: if you have a smart TV and it's fairly recent,

2008
01:38:12,320 --> 01:38:15,680
Speaker 13: there's really no harm in like using it, And if

2009
01:38:15,720 --> 01:38:19,400
Speaker 13: it has the apps that you want and you're fine

2010
01:38:19,479 --> 01:38:23,360
Speaker 13: with the interface and it's fast enough, then that's fine.

2011
01:38:23,560 --> 01:38:23,680
Speaker 5: Right.

2012
01:38:24,479 --> 01:38:28,519
Speaker 3: You can always add a streaming device later. You already

2013
01:38:28,560 --> 01:38:31,080
Speaker 3: bought this TV. You may not need to like throw

2014
01:38:31,160 --> 01:38:34,560
Speaker 3: more money at more hardware if it's not necessary, So

2015
01:38:34,960 --> 01:38:38,200
Speaker 3: at least give it a try, you know, in my case,

2016
01:38:38,640 --> 01:38:39,160
Speaker 3: I have a.

2017
01:38:40,479 --> 01:38:45,280
Speaker 13: High Sense TV that runs Android Google TV, I should say,

2018
01:38:45,320 --> 01:38:48,080
Speaker 13: and it's okay, but I prefer Apple TV.

2019
01:38:48,240 --> 01:38:50,719
Speaker 3: I just like the interface. It's faster and cleaner.

2020
01:38:51,120 --> 01:38:53,519
Speaker 13: There's no annoying like banner ads or things that kind

2021
01:38:53,560 --> 01:38:56,720
Speaker 13: of glutter up the UI, and I like what they

2022
01:38:56,840 --> 01:39:00,519
Speaker 13: generally do around surfacing shows that you're already watching and

2023
01:39:00,600 --> 01:39:02,920
Speaker 13: making it easier to pick up where you left off.

2024
01:39:03,240 --> 01:39:05,720
Speaker 13: So that's our default in the living room is Apple

2025
01:39:05,800 --> 01:39:08,320
Speaker 13: TV four K connected to that TV, and I just

2026
01:39:08,400 --> 01:39:11,960
Speaker 13: had it set up to like bypass the default smart

2027
01:39:12,000 --> 01:39:15,280
Speaker 13: TV interface and it just skips directly to the Apple

2028
01:39:15,320 --> 01:39:16,960
Speaker 13: TV input when I turn it on.

2029
01:39:17,360 --> 01:39:19,200
Speaker 1: I also have a High Sense TV, and I just

2030
01:39:19,320 --> 01:39:22,200
Speaker 1: realized that I can press the Google Assistant button and

2031
01:39:22,320 --> 01:39:24,280
Speaker 1: it overlays on my Apple TV.

2032
01:39:24,280 --> 01:39:24,880
Speaker 2: That I'm using.

2033
01:39:25,080 --> 01:39:27,200
Speaker 1: So I was like, wait a second, what I thought

2034
01:39:27,200 --> 01:39:29,559
Speaker 1: I had to be on their home screen? But Apple

2035
01:39:29,640 --> 01:39:33,160
Speaker 1: TV is the last holdout that does not have ads

2036
01:39:33,360 --> 01:39:36,320
Speaker 1: on the home screen. Fire TV is littered with them,

2037
01:39:36,400 --> 01:39:39,599
Speaker 1: and so is Roku, and they're now they're like auto playing,

2038
01:39:39,680 --> 01:39:41,800
Speaker 1: and so it's really gotten like where the Apple TV

2039
01:39:41,960 --> 01:39:45,680
Speaker 1: is pretty calm compared to everything else that's going on

2040
01:39:45,800 --> 01:39:49,479
Speaker 1: these other ones, Jared, how can folks find this cord

2041
01:39:49,520 --> 01:39:50,080
Speaker 1: cutting guide?

2042
01:39:50,760 --> 01:39:53,760
Speaker 13: So if you want to just type in chordcutterweekly dot

2043
01:39:53,880 --> 01:39:58,160
Speaker 13: com slash guide that will take you to it. Yeah,

2044
01:39:58,240 --> 01:40:00,000
Speaker 13: I appreciate if you sign up for my news life

2045
01:40:00,000 --> 01:40:03,479
Speaker 13: Atcordcutter Weekly dot com as well. I usually link to

2046
01:40:03,720 --> 01:40:06,240
Speaker 13: the guide somewhere in the newsletter so you can find

2047
01:40:06,280 --> 01:40:06,760
Speaker 13: it that way.

2048
01:40:07,200 --> 01:40:10,599
Speaker 1: And the definitely check out the big list of streaming

2049
01:40:10,720 --> 01:40:15,000
Speaker 1: deals that's regularly updated by you on cord Cutter Weekly

2050
01:40:15,080 --> 01:40:15,479
Speaker 1: dot com.

2051
01:40:15,800 --> 01:40:17,800
Speaker 2: Jared Newman, thanks so much for joining me today.

2052
01:40:18,360 --> 01:40:19,360
Speaker 3: Thanks Rich as always.

2053
01:40:20,240 --> 01:40:22,960
Speaker 1: All right, coming up, we'll do the feedback. Plus, I've

2054
01:40:22,960 --> 01:40:25,800
Speaker 1: got a handy website for you that helps you use

2055
01:40:26,080 --> 01:40:28,360
Speaker 1: Siri to do all kinds of stuff with your voice.

2056
01:40:28,840 --> 01:40:33,040
Speaker 1: You are listening to rich on Tech. Welcome back to

2057
01:40:33,160 --> 01:40:36,000
Speaker 1: rich on Tech. Rich Demiro here hanging out with you,

2058
01:40:36,320 --> 01:40:40,040
Speaker 1: talking technology. The website for the show rich on Tech

2059
01:40:40,120 --> 01:40:41,920
Speaker 1: dot tv. If you want to link to anything that

2060
01:40:42,000 --> 01:40:44,280
Speaker 1: I mentioned here, just go there and look for the

2061
01:40:44,400 --> 01:40:46,559
Speaker 1: light bulb at the top of the page. You tap

2062
01:40:46,600 --> 01:40:49,040
Speaker 1: the light bulb, it will bring you to the show notes.

2063
01:40:50,320 --> 01:40:53,120
Speaker 1: We keep great notes for every single show, so if

2064
01:40:53,160 --> 01:40:56,679
Speaker 1: I mentioned something a link website. Whatever it is all there.

2065
01:40:57,240 --> 01:41:00,120
Speaker 1: Rich on tech dot TV hit the light bulb. A

2066
01:41:00,200 --> 01:41:04,200
Speaker 1: couple of more items of note. This week, Google unveiled

2067
01:41:04,240 --> 01:41:07,880
Speaker 1: the Pixel nine Pro and Pixel nine Pro Fold ahead

2068
01:41:07,920 --> 01:41:09,920
Speaker 1: of their official event. This is a weird thing that

2069
01:41:10,000 --> 01:41:12,479
Speaker 1: Google does. Not only are they holding their event earlier

2070
01:41:12,520 --> 01:41:15,280
Speaker 1: than ever this year for these new phones, now they're

2071
01:41:15,280 --> 01:41:17,360
Speaker 1: showing them off online, so you can just go online

2072
01:41:17,400 --> 01:41:19,839
Speaker 1: and like see what they look like. Now, it's not everything,

2073
01:41:20,320 --> 01:41:23,439
Speaker 1: not all the details, but still AI is a huge

2074
01:41:23,520 --> 01:41:25,920
Speaker 1: part of these phones. You can see what the design

2075
01:41:26,000 --> 01:41:30,280
Speaker 1: of the Pixel nine Pro fold. It's flatter, kind of

2076
01:41:30,360 --> 01:41:33,960
Speaker 1: a rounder footprint Pixel nine Apparently they're going to come

2077
01:41:34,000 --> 01:41:36,400
Speaker 1: out with the Pixel nine Pro in two sizes, which

2078
01:41:36,479 --> 01:41:38,280
Speaker 1: is kind of nice. You can you can choose, do

2079
01:41:38,280 --> 01:41:40,080
Speaker 1: you on a smaller phone, bigger phone, but it's still

2080
01:41:40,080 --> 01:41:42,920
Speaker 1: gonna have the same features. The official event is scheduled

2081
01:41:42,960 --> 01:41:45,880
Speaker 1: for August thirteenth. I'm looking forward to it. I will

2082
01:41:45,920 --> 01:41:47,800
Speaker 1: be there and if you want to check these out,

2083
01:41:47,840 --> 01:41:49,640
Speaker 1: you can go to the Google Store and see what

2084
01:41:49,720 --> 01:41:53,439
Speaker 1: that's all about. Came across a handy website this week.

2085
01:41:53,479 --> 01:41:58,640
Speaker 1: If you like to use Siri siriuserguide dot com. This

2086
01:41:58,920 --> 01:42:02,000
Speaker 1: is a website that it helps you understand what Siri

2087
01:42:02,200 --> 01:42:04,680
Speaker 1: is capable of. Now, there's lots of user guides on

2088
01:42:04,720 --> 01:42:06,800
Speaker 1: Apple's website, but this one kind of shows you a

2089
01:42:06,840 --> 01:42:08,639
Speaker 1: lot of cool different things you can do with Siri.

2090
01:42:08,840 --> 01:42:12,200
Speaker 1: So if you're just looking to expand your knowledge of Siri,

2091
01:42:12,840 --> 01:42:15,120
Speaker 1: it'll tell you you know how to use Siri to

2092
01:42:15,200 --> 01:42:17,839
Speaker 1: listen to music, how to use it to send audio messages,

2093
01:42:18,640 --> 01:42:22,400
Speaker 1: how to all kinds of stuff, read text to you, WhatsApp,

2094
01:42:22,520 --> 01:42:27,799
Speaker 1: whatever you want, siriuserguide dot com. And it keeps activating

2095
01:42:27,880 --> 01:42:31,320
Speaker 1: my phone, so I apologize if it's activating yours. And

2096
01:42:31,479 --> 01:42:33,439
Speaker 1: if you're a college student or if you have a

2097
01:42:33,520 --> 01:42:38,160
Speaker 1: college student there max is offering fifty percent off the

2098
01:42:38,280 --> 01:42:40,639
Speaker 1: streaming service. Now, when I was in college, I couldn't

2099
01:42:40,640 --> 01:42:42,680
Speaker 1: afford any streaming service, so I don't know. You may

2100
01:42:42,760 --> 01:42:44,519
Speaker 1: have to put the bill on this one for your kids.

2101
01:42:45,000 --> 01:42:47,439
Speaker 1: But it's five dollars per month instead of the usual ten,

2102
01:42:47,960 --> 01:42:51,560
Speaker 1: So you can look for this promotion. HBO Max is

2103
01:42:51,800 --> 01:42:54,800
Speaker 1: fifty percent off for US college students. I'll put the

2104
01:42:54,880 --> 01:42:58,400
Speaker 1: link on the website time for feedback. These are the emails,

2105
01:42:58,439 --> 01:43:01,519
Speaker 1: the comments, and the questions I get from you. Guermo

2106
01:43:01,640 --> 01:43:05,959
Speaker 1: from Los Angeles writes in regarding the caller about Spectrum

2107
01:43:06,040 --> 01:43:07,679
Speaker 1: Wi Fi, I had a similar problem.

2108
01:43:07,760 --> 01:43:10,080
Speaker 2: I was getting slow internet speed. I called Spectrum.

2109
01:43:10,120 --> 01:43:12,360
Speaker 1: They ran the test from their end, saying I was

2110
01:43:12,439 --> 01:43:14,559
Speaker 1: getting the proper speed, but I set up an appointment

2111
01:43:14,680 --> 01:43:17,599
Speaker 1: for a tech to come out. Anyway, the tech came

2112
01:43:17,600 --> 01:43:19,280
Speaker 1: out and found one of my cables to the modem

2113
01:43:19,360 --> 01:43:21,720
Speaker 1: was loose. Why didn't I think of that? No problems now,

2114
01:43:21,800 --> 01:43:24,519
Speaker 1: and I was not charged for the visit. Also, Spectrum

2115
01:43:24,560 --> 01:43:27,400
Speaker 1: will supply you with Wi Fi extenders for three dollars

2116
01:43:27,439 --> 01:43:27,840
Speaker 1: a month.

2117
01:43:28,439 --> 01:43:28,839
Speaker 2: Thanks.

2118
01:43:30,200 --> 01:43:34,360
Speaker 1: I got some feedback on the crazy callers earlier. Catherine

2119
01:43:34,400 --> 01:43:37,360
Speaker 1: from Upland rights in rich being a labor and delivery nurse,

2120
01:43:37,439 --> 01:43:40,320
Speaker 1: we are all aware of what the quote full moon

2121
01:43:40,439 --> 01:43:44,080
Speaker 1: can mean craziness. Also, on this day in nineteen sixty nine,

2122
01:43:44,120 --> 01:43:46,439
Speaker 1: we walked on the moon. I'm assuming she means like

2123
01:43:46,560 --> 01:43:47,920
Speaker 1: people walked on the moon, not her.

2124
01:43:48,200 --> 01:43:51,600
Speaker 2: As care about it. I'm not an astrologist. That's not

2125
01:43:51,680 --> 01:43:52,439
Speaker 2: even a word, is it.

2126
01:43:53,200 --> 01:43:56,360
Speaker 1: Marie from Los Angeles writes in maybe the person with

2127
01:43:56,640 --> 01:44:00,000
Speaker 1: the Bank of America issue should reset their password again yesterday.

2128
01:44:00,000 --> 01:44:02,160
Speaker 2: That's a good idea. Always try the password reset.

2129
01:44:02,920 --> 01:44:05,400
Speaker 1: Mark writes in, you suggested that the best one can

2130
01:44:05,479 --> 01:44:08,040
Speaker 1: hope for for speed over Wi Fi is about half

2131
01:44:08,120 --> 01:44:11,960
Speaker 1: compared to connecting via Ethernet. Actually, I have a supplied

2132
01:44:12,040 --> 01:44:14,960
Speaker 1: cable modem SLASH router on a three hundred megabits per

2133
01:44:15,000 --> 01:44:18,000
Speaker 1: second plan. I get about three hundred and thirty megabits

2134
01:44:18,040 --> 01:44:20,479
Speaker 1: per second. I'm in the office where the router is located.

2135
01:44:20,760 --> 01:44:23,160
Speaker 1: I get the full speed over the five gigahertz Wi Fi.

2136
01:44:23,680 --> 01:44:26,920
Speaker 1: The two point four gigaherts is slower, but doesn't everyone

2137
01:44:27,000 --> 01:44:29,320
Speaker 1: have a router with five gigaherts these days?

2138
01:44:29,680 --> 01:44:31,000
Speaker 2: Even down the hall, I still.

2139
01:44:30,840 --> 01:44:33,360
Speaker 1: Get about two fifty All right, Well, Mark, Yes, I

2140
01:44:33,479 --> 01:44:35,479
Speaker 1: was just giving people kind of an idea that you

2141
01:44:36,000 --> 01:44:38,280
Speaker 1: may not get the full speed over Wi Fi that

2142
01:44:38,400 --> 01:44:39,679
Speaker 1: you would get via wired.

2143
01:44:39,760 --> 01:44:41,200
Speaker 2: But I'm glad it's working out for you.

2144
01:44:42,520 --> 01:44:45,719
Speaker 1: Peter from San Pedro writes in, my wife ran across

2145
01:44:45,800 --> 01:44:49,479
Speaker 1: a TikTok video recently warning to check your Amazon Prime

2146
01:44:49,560 --> 01:44:52,760
Speaker 1: Day Deals receipt as some deals were less expensive. The

2147
01:44:52,880 --> 01:44:55,920
Speaker 1: next day, after Prime Day Deals ended, she tallied up

2148
01:44:55,920 --> 01:44:59,080
Speaker 1: her receipts and did find a seven dollars difference. Might

2149
01:44:59,200 --> 01:45:01,160
Speaker 1: seem like not like a lot, but I'm sure it

2150
01:45:01,280 --> 01:45:03,519
Speaker 1: makes you question Prime Day. Is that really their best

2151
01:45:03,560 --> 01:45:04,280
Speaker 1: deals of the year.

2152
01:45:04,720 --> 01:45:04,840
Speaker 5: Now?

2153
01:45:04,920 --> 01:45:08,120
Speaker 1: My wife feels kind of cheated and questions Amazon's motives.

2154
01:45:08,520 --> 01:45:11,639
Speaker 1: She did contact customer service and they offered a refund

2155
01:45:11,720 --> 01:45:13,880
Speaker 1: of ten dollars. Here's the deal with Prime Day.

2156
01:45:14,240 --> 01:45:14,640
Speaker 5: You got it.

2157
01:45:14,880 --> 01:45:16,720
Speaker 1: If it's a deal to you, it's a deal. So

2158
01:45:16,800 --> 01:45:19,280
Speaker 1: the stuff I bought, it was definitely cheaper on Prime

2159
01:45:19,360 --> 01:45:21,719
Speaker 1: Day than it was on other days. All the random

2160
01:45:21,760 --> 01:45:24,040
Speaker 1: stuff they're selling, I can't vouch for it, but yes

2161
01:45:24,240 --> 01:45:26,680
Speaker 1: it is. Some of it's better, some of it's not.

2162
01:45:26,840 --> 01:45:30,519
Speaker 1: That's why you got to check those prices. Let's get

2163
01:45:30,680 --> 01:45:33,280
Speaker 1: some other stuff here. We got more about Prime Day.

2164
01:45:33,400 --> 01:45:36,160
Speaker 1: Gheramo writes in is this Garmo? Do we have two

2165
01:45:36,200 --> 01:45:40,120
Speaker 1: Gharamos this time? He said, you can get Vic's Premium

2166
01:45:40,200 --> 01:45:43,479
Speaker 1: with ads if you're a Spectrum customer. It's a Spanish

2167
01:45:43,560 --> 01:45:47,720
Speaker 1: language streaming service similar to Peacock. Good service. I'm not

2168
01:45:47,840 --> 01:45:49,920
Speaker 1: able to listen to your show live. I listened via

2169
01:45:50,000 --> 01:45:52,920
Speaker 1: podcast in parts. I'm glad you make it available this way.

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01:45:53,040 --> 01:45:53,320
Speaker 2: Thank you.

2171
01:45:55,320 --> 01:45:57,639
Speaker 1: Joanne and Tony from San Diego write in, my husband

2172
01:45:57,680 --> 01:45:59,800
Speaker 1: and I listen to your podcast religiously and are so

2173
01:46:00,000 --> 01:46:02,679
Speaker 1: grateful for the knowledge you impart to your listeners. Many

2174
01:46:02,720 --> 01:46:04,840
Speaker 1: of us, many of them like us, really need to

2175
01:46:04,880 --> 01:46:06,400
Speaker 1: know what's going on in the tech world out there.

2176
01:46:06,520 --> 01:46:10,479
Speaker 1: Warmest regards and thanks, thank you, Joanne and Patricia. Finally,

2177
01:46:10,560 --> 01:46:12,840
Speaker 1: with so many apps and items to subscribe to, I'm

2178
01:46:12,880 --> 01:46:16,120
Speaker 1: deeming this the year two power back for our family.

2179
01:46:16,280 --> 01:46:18,960
Speaker 1: I could never delete your newsletter. Your information is way

2180
01:46:19,040 --> 01:46:21,920
Speaker 1: too valuable in our techy world and most of us

2181
01:46:22,360 --> 01:46:24,599
Speaker 1: I trust your and most of all, I trust your

2182
01:46:24,640 --> 01:46:25,960
Speaker 1: reporting wholeheartedly.

2183
01:46:26,200 --> 01:46:26,559
Speaker 2: Smile.

2184
01:46:26,920 --> 01:46:30,479
Speaker 1: You're the best out there, Patricia. Thank you, Patricia. That's

2185
01:46:30,520 --> 01:46:32,160
Speaker 1: going to do it for this episode of the show.

2186
01:46:32,200 --> 01:46:34,759
Speaker 1: You can find links to everything I mentioned on my website.

2187
01:46:34,880 --> 01:46:38,080
Speaker 1: Just go to rich on tech dot tv. You can

2188
01:46:38,160 --> 01:46:40,800
Speaker 1: find me on social media. I am at rich on tech.

2189
01:46:40,880 --> 01:46:44,000
Speaker 1: Coming up next week, I've got some tips and tricks

2190
01:46:44,200 --> 01:46:47,040
Speaker 1: for traveling internationally with your smartphone.

2191
01:46:47,080 --> 01:46:48,719
Speaker 2: I learned a lot when I was over in Paris.

2192
01:46:49,080 --> 01:46:51,040
Speaker 1: I've got a whole list of the things you can

2193
01:46:51,080 --> 01:46:53,799
Speaker 1: do to make sure your prep to avoid those roaming charges,

2194
01:46:54,280 --> 01:46:57,679
Speaker 1: get around like a local, stay connected, watch your stuff

2195
01:46:57,720 --> 01:46:59,960
Speaker 1: on the go. I'll have that all next week. Thanks

2196
01:47:00,000 --> 01:47:01,439
Speaker 1: so much, for listening. There are so many ways you

2197
01:47:01,479 --> 01:47:03,920
Speaker 1: can spend your time. I do appreciate you spending it

2198
01:47:04,120 --> 01:47:06,320
Speaker 1: right here with me. Thanks to everyone who makes this

2199
01:47:06,360 --> 01:47:07,759
Speaker 1: show possible. I'm rich Tomiro.

2200
01:47:08,200 --> 01:47:09,000
Speaker 2: Talk to you real soon.