1 00:00:02,480 --> 00:00:06,519 Speaker 1: Bloomberg Audio Studios, podcasts, radio. 2 00:00:06,720 --> 00:00:11,200 Speaker 2: News, Skincare brand, Personal Days, disrupting the beauty industry, making 3 00:00:11,240 --> 00:00:14,800 Speaker 2: waves on TikTok, and launching an over seven hundred Ulta stores. 4 00:00:15,160 --> 00:00:16,280 Speaker 3: Earlier today, we got. 5 00:00:16,160 --> 00:00:18,920 Speaker 2: The chance to speak to co founder and actress Lily 6 00:00:18,960 --> 00:00:23,119 Speaker 2: Reinhart alongside CEO Shilawong. Here's part of that conversation. 7 00:00:25,840 --> 00:00:29,920 Speaker 4: I've been very vocal about my acne experience since. 8 00:00:29,680 --> 00:00:31,560 Speaker 3: I stepped into the public eye, so I've. 9 00:00:31,400 --> 00:00:34,080 Speaker 4: Been talking about it for about ten plus years now. 10 00:00:35,320 --> 00:00:38,080 Speaker 4: I started experiencing acne when I was twelve, so I mean, 11 00:00:38,080 --> 00:00:40,360 Speaker 4: this is a lived in experience for me and feels 12 00:00:40,440 --> 00:00:42,080 Speaker 4: very authentic and organic. 13 00:00:42,159 --> 00:00:44,480 Speaker 3: And when I was started filming. 14 00:00:44,200 --> 00:00:46,800 Speaker 4: Riverdale, I just I felt very alone when I was 15 00:00:46,880 --> 00:00:51,080 Speaker 4: experiencing breakouts because you're surrounded by a beautiful, perfect skin 16 00:00:51,240 --> 00:00:53,520 Speaker 4: everywhere you go in the industry, and I felt sort 17 00:00:53,560 --> 00:00:57,760 Speaker 4: of like an outsider because of my acne. So years later, 18 00:00:57,800 --> 00:01:00,600 Speaker 4: I mean, when I got an opportunity to create a brand, 19 00:01:01,280 --> 00:01:03,600 Speaker 4: I didn't jump on that right away because I really 20 00:01:03,680 --> 00:01:06,600 Speaker 4: did not want to add to an already overcrowded market. 21 00:01:06,680 --> 00:01:09,160 Speaker 4: I didn't want to just throw products out there that 22 00:01:09,440 --> 00:01:13,040 Speaker 4: didn't need to be there, So I mean, luckily it 23 00:01:13,080 --> 00:01:15,119 Speaker 4: sort of came to be that the philosophy of our 24 00:01:15,160 --> 00:01:18,480 Speaker 4: brand is we have products that from top to bottom 25 00:01:18,560 --> 00:01:19,440 Speaker 4: do not have any. 26 00:01:19,319 --> 00:01:22,160 Speaker 3: Acne triggers, so they're safe for people. 27 00:01:21,920 --> 00:01:24,720 Speaker 4: With acne prone and sensitive skin like mine, and you 28 00:01:24,760 --> 00:01:27,040 Speaker 4: can use the whole line knowing that it's not going 29 00:01:27,080 --> 00:01:30,320 Speaker 4: to break you out or cause any sensitivity issues. And 30 00:01:31,280 --> 00:01:35,000 Speaker 4: that's because we don't have these acne triggers in our products, 31 00:01:35,880 --> 00:01:36,800 Speaker 4: and that's that's. 32 00:01:36,680 --> 00:01:38,520 Speaker 3: Sort of the intention behind the brand. 33 00:01:38,880 --> 00:01:41,120 Speaker 2: And she'll let's talk a little bit about the product line, 34 00:01:41,120 --> 00:01:43,080 Speaker 2: because you think about celebrity brands and a lot of 35 00:01:43,120 --> 00:01:47,440 Speaker 2: people think about makeup first, but this specifically is about skincare. 36 00:01:47,200 --> 00:01:50,360 Speaker 5: Absolutely, and I think, you know, Lily really correctly identified 37 00:01:50,360 --> 00:01:52,480 Speaker 5: a white space in the market where, you know, there 38 00:01:52,480 --> 00:01:55,960 Speaker 5: were very few products out there that were truly acne 39 00:01:55,960 --> 00:01:58,840 Speaker 5: safe and very few people who even knew what that meant. Yeah, 40 00:01:58,880 --> 00:02:01,919 Speaker 5: so you know, working with our advisory board of really 41 00:02:02,000 --> 00:02:06,320 Speaker 5: certified medical professionals, we were really able to clearly define 42 00:02:06,400 --> 00:02:09,840 Speaker 5: what the triggers are, to continue add to that list 43 00:02:09,919 --> 00:02:13,000 Speaker 5: and to make that better and then really do the 44 00:02:13,080 --> 00:02:15,639 Speaker 5: hard job of finding you know, folks that we can 45 00:02:15,680 --> 00:02:20,000 Speaker 5: work with to formulate without you know, three hundred plus ingredients, 46 00:02:20,080 --> 00:02:23,320 Speaker 5: and you know, we found that the community really was 47 00:02:23,440 --> 00:02:25,600 Speaker 5: very happy that we came out of this line, and 48 00:02:25,639 --> 00:02:27,520 Speaker 5: we've heard that from from Lily's followers. 49 00:02:27,840 --> 00:02:29,560 Speaker 3: Last month you launched in Aulta. 50 00:02:30,080 --> 00:02:33,480 Speaker 2: How important has getting shelf space in a physical location 51 00:02:33,639 --> 00:02:37,200 Speaker 2: been as opposed to, you know, just being online. 52 00:02:37,720 --> 00:02:41,360 Speaker 5: You know, it really was huge for us because when 53 00:02:41,400 --> 00:02:45,240 Speaker 5: we looked at consumers just that have been shopping from 54 00:02:45,320 --> 00:02:49,000 Speaker 5: us on our D two C alone and also Lily's community, 55 00:02:49,280 --> 00:02:52,360 Speaker 5: they live everywhere, and we really you know, heard that 56 00:02:52,440 --> 00:02:54,440 Speaker 5: they wanted to try the products, they wanted to feel 57 00:02:54,440 --> 00:02:57,799 Speaker 5: the textures, and being at all to beauty really enabled 58 00:02:57,880 --> 00:03:00,000 Speaker 5: us to bring the products to them, to meet them 59 00:03:00,040 --> 00:03:03,120 Speaker 5: where they're at. And it was important for us to 60 00:03:03,160 --> 00:03:05,800 Speaker 5: be accessible and that was really a big part of 61 00:03:05,840 --> 00:03:06,559 Speaker 5: the brand. 62 00:03:06,360 --> 00:03:08,919 Speaker 4: And with our price point, like being accessible, but also 63 00:03:08,960 --> 00:03:12,040 Speaker 4: when you're starting, acne is such a vulnerable experience and 64 00:03:12,080 --> 00:03:13,680 Speaker 4: when you you know, want. 65 00:03:13,520 --> 00:03:16,400 Speaker 3: To try something new, it is sort of a timid. 66 00:03:16,440 --> 00:03:17,040 Speaker 3: It can be timid. 67 00:03:17,120 --> 00:03:18,560 Speaker 4: You know a lot of people are timid about that 68 00:03:18,600 --> 00:03:20,880 Speaker 4: bringing something new into their skincare routine when they have 69 00:03:20,960 --> 00:03:21,560 Speaker 4: sensitive skin. 70 00:03:21,680 --> 00:03:23,320 Speaker 3: So being able to go in a store. 71 00:03:23,520 --> 00:03:25,560 Speaker 4: Test things on the back of their hand, or try 72 00:03:25,560 --> 00:03:28,600 Speaker 4: a pimple patch, or try our hypochlorus spray. Like I 73 00:03:28,600 --> 00:03:31,160 Speaker 4: think it's it's just it can help ease people into 74 00:03:31,160 --> 00:03:31,760 Speaker 4: the experience. 75 00:03:32,000 --> 00:03:33,920 Speaker 1: What's been the marketing strategy though? I mean, I mean, 76 00:03:33,919 --> 00:03:36,120 Speaker 1: you obviously had a pretty what I thought was a 77 00:03:36,120 --> 00:03:39,320 Speaker 1: pretty healthy TikTok campaign for a while, and I am curious. 78 00:03:39,320 --> 00:03:40,920 Speaker 1: I know that's an attack a lot of people have 79 00:03:40,960 --> 00:03:43,440 Speaker 1: taken with media and stuff. But as you broaden it 80 00:03:43,480 --> 00:03:45,640 Speaker 1: out from there, I mean, what does marketing look like? 81 00:03:46,360 --> 00:03:48,240 Speaker 5: You know, I think it really starts with the product. 82 00:03:48,280 --> 00:03:49,720 Speaker 5: I think, you know, we're in a place, as you 83 00:03:49,840 --> 00:03:53,200 Speaker 5: mentioned that, there is a lot of skepticism, skepticism about 84 00:03:53,960 --> 00:03:56,960 Speaker 5: celebrity backed brands, and for us, it was really being 85 00:03:57,000 --> 00:03:59,240 Speaker 5: able to go out into the market with products that 86 00:03:59,320 --> 00:04:02,400 Speaker 5: disrupted every sub category in which we played. And so 87 00:04:02,920 --> 00:04:06,360 Speaker 5: when we created each product, we thought about why does 88 00:04:06,400 --> 00:04:08,520 Speaker 5: this exist? So what are we bringing to the table, 89 00:04:09,080 --> 00:04:12,240 Speaker 5: and you know, what are we hearing from Lily's vast community? 90 00:04:12,680 --> 00:04:15,440 Speaker 5: And when we sort of gave them what they asked for, 91 00:04:16,120 --> 00:04:20,320 Speaker 5: the community reacted and they were, you know, really embracing 92 00:04:20,440 --> 00:04:23,279 Speaker 5: of everything we had launch and we would watch that 93 00:04:23,400 --> 00:04:24,320 Speaker 5: content sate that's it. 94 00:04:24,360 --> 00:04:25,040 Speaker 3: We've nailed it. 95 00:04:25,080 --> 00:04:28,359 Speaker 5: You know, they love it. They've noticed exactly all of 96 00:04:28,640 --> 00:04:30,880 Speaker 5: the little things that we've thought about, and so the 97 00:04:30,920 --> 00:04:35,440 Speaker 5: strategy really is to literally deliver what everyone is looking for, but. 98 00:04:35,520 --> 00:04:37,240 Speaker 3: Also in a very authentic way. 99 00:04:37,279 --> 00:04:39,400 Speaker 4: I'm very you know, I don't want to be gimmicky, 100 00:04:39,480 --> 00:04:41,479 Speaker 4: and I don't want to market something and have the 101 00:04:41,480 --> 00:04:42,440 Speaker 4: product not live. 102 00:04:42,320 --> 00:04:42,760 Speaker 3: Up to it. 103 00:04:42,800 --> 00:04:45,359 Speaker 4: So the products are always first and foremost, and the 104 00:04:45,360 --> 00:04:47,600 Speaker 4: efficacy of those and then you know, I don't want 105 00:04:47,600 --> 00:04:49,800 Speaker 4: to We're not trying to fool anyone with any fancy 106 00:04:50,080 --> 00:04:52,360 Speaker 4: photos or anything like. I wanted it to be very 107 00:04:52,680 --> 00:04:56,000 Speaker 4: grounded and approachable and have the products speak for themselves. 108 00:04:57,240 --> 00:05:01,360 Speaker 1: The actress Lily Ryan Hart and cosmetics execut if Sheila Long. 109 00:05:01,400 --> 00:05:05,400 Speaker 1: They are the co founders of Personal Day skincare beauty 110 00:05:05,560 --> 00:05:07,160 Speaker 1: brand if you Will Clean Beauty. 111 00:05:07,240 --> 00:05:08,960 Speaker 3: Yes, if you Will, that's the pitch. 112 00:05:09,160 --> 00:05:11,000 Speaker 1: That's the pitch here, And of course you know she's 113 00:05:11,000 --> 00:05:12,119 Speaker 1: been making a lot of moves