1 00:00:00,440 --> 00:00:03,920 Speaker 1: It's another jewbile phone frame Mornings on the twenties. 2 00:00:10,119 --> 00:00:12,760 Speaker 2: Hi, this is business Candace. Can I help you? 3 00:00:12,840 --> 00:00:14,280 Speaker 1: My name is pe Deacons and I would like to 4 00:00:14,320 --> 00:00:16,079 Speaker 1: lodge a complaint. Can I speak to your manager? 5 00:00:16,079 --> 00:00:16,360 Speaker 3: Please? 6 00:00:16,520 --> 00:00:19,239 Speaker 2: Oh my goodness, I'm well. Hi Pete, I hope you're well. 7 00:00:19,280 --> 00:00:20,120 Speaker 2: I'm the manager. 8 00:00:20,200 --> 00:00:23,000 Speaker 1: I'm not well. Can I speak to the manager. 9 00:00:23,400 --> 00:00:25,319 Speaker 2: I'm the manager. I'm happy to hellow you. 10 00:00:25,520 --> 00:00:26,840 Speaker 1: Okay, so I got the manage. Your on the phone. 11 00:00:26,840 --> 00:00:27,960 Speaker 2: What's your name again, Candid? 12 00:00:28,240 --> 00:00:30,200 Speaker 1: Candice? I have a complaint and I would like to 13 00:00:30,240 --> 00:00:34,440 Speaker 1: lodge it right now, no problem. How your restaurant ruined 14 00:00:34,440 --> 00:00:35,080 Speaker 1: my life? 15 00:00:35,840 --> 00:00:38,839 Speaker 2: Oh gosh, I'm so sorry to hear that. Can you 16 00:00:38,880 --> 00:00:40,080 Speaker 2: provide me some details? 17 00:00:40,120 --> 00:00:42,800 Speaker 1: Yes, I can provide you details of how your restaurant 18 00:00:42,840 --> 00:00:45,519 Speaker 1: completely ruined my life. I may not recover from what 19 00:00:45,640 --> 00:00:47,840 Speaker 1: happened to me while I was at your restaurant, and 20 00:00:47,880 --> 00:00:49,320 Speaker 1: we need to figure out how to make this better 21 00:00:49,360 --> 00:00:52,239 Speaker 1: because I'm very upset, obviously, I hope you can pick 22 00:00:52,320 --> 00:00:53,720 Speaker 1: up on that. Are you picking up on the fact 23 00:00:53,720 --> 00:00:55,400 Speaker 1: that I'm upset? Are you picking up when I'm putting down? 24 00:00:55,480 --> 00:00:57,240 Speaker 1: Because when I'm putting it down is a whole. 25 00:00:57,000 --> 00:01:00,400 Speaker 2: Lot of upset. I'm picking it up. But in order 26 00:01:00,440 --> 00:01:03,240 Speaker 2: to help you, I need some context. Okay, I can't 27 00:01:03,240 --> 00:01:05,920 Speaker 2: help you if I don't know exactly what you're referring to. 28 00:01:06,520 --> 00:01:11,160 Speaker 1: I want your server named Julio fired right away, and 29 00:01:11,240 --> 00:01:13,479 Speaker 1: I need to be compensated for the damage cost. 30 00:01:14,480 --> 00:01:18,280 Speaker 2: Okay, I just need to know why I should fire 31 00:01:18,360 --> 00:01:21,240 Speaker 2: one of my best servers. And exactly what Dan you're 32 00:01:21,280 --> 00:01:21,840 Speaker 2: talking about. 33 00:01:22,080 --> 00:01:22,600 Speaker 1: I'll tell you. 34 00:01:22,680 --> 00:01:23,160 Speaker 3: I'll tell you. 35 00:01:23,160 --> 00:01:23,280 Speaker 2: So. 36 00:01:23,480 --> 00:01:26,839 Speaker 1: I was in there the other night dining with my girlfriend. 37 00:01:28,319 --> 00:01:30,680 Speaker 1: Your stake was very good. It was delicious, actually very 38 00:01:30,720 --> 00:01:31,479 Speaker 1: perfectly cooked. 39 00:01:32,120 --> 00:01:32,400 Speaker 2: Thank you. 40 00:01:32,760 --> 00:01:34,920 Speaker 1: Yeah, perfectly cooked. But that's not going to make up 41 00:01:34,920 --> 00:01:37,200 Speaker 1: for the fact that you ruin my life. 42 00:01:37,480 --> 00:01:40,840 Speaker 2: Okay, listen, I would love to help you. I have 43 00:01:40,920 --> 00:01:42,959 Speaker 2: a little bit of a line for me, So if 44 00:01:43,000 --> 00:01:45,920 Speaker 2: I could just get the details, I'll give them to you. 45 00:01:46,000 --> 00:01:48,160 Speaker 2: Then I could maybe talk to Julio. 46 00:01:48,080 --> 00:01:51,040 Speaker 1: And see, I will give them to you. I was 47 00:01:51,080 --> 00:01:52,960 Speaker 1: in there the other night for a romantic dinner with 48 00:01:53,000 --> 00:01:53,640 Speaker 1: my girlfriend. 49 00:01:54,840 --> 00:01:55,080 Speaker 2: Hmm. 50 00:01:55,240 --> 00:01:56,080 Speaker 1: And who was my. 51 00:01:56,080 --> 00:02:00,520 Speaker 2: Waiter Julio exactly? Okay, mm hmm. 52 00:02:00,800 --> 00:02:01,720 Speaker 3: Do I have to say much more? 53 00:02:01,800 --> 00:02:04,480 Speaker 2: And I'm sorry. 54 00:02:04,720 --> 00:02:07,640 Speaker 1: I was planning on proposing to my girlfriend that night 55 00:02:07,720 --> 00:02:08,880 Speaker 1: and making her my fiance. 56 00:02:10,200 --> 00:02:14,160 Speaker 2: Oh congratulations, don't congratulate me because it never happened. 57 00:02:14,680 --> 00:02:16,720 Speaker 1: Not only that, but she left. 58 00:02:18,720 --> 00:02:21,200 Speaker 2: Yes, it is, this is Julio. 59 00:02:21,440 --> 00:02:25,200 Speaker 1: It's all Julio's fault. It's your restaurant's fault, so therefore 60 00:02:25,240 --> 00:02:27,280 Speaker 1: it's also kind of your fault, and it's your server, 61 00:02:27,400 --> 00:02:30,359 Speaker 1: Julio's fault. Yes, she left me that night because of 62 00:02:30,400 --> 00:02:31,359 Speaker 1: what happened at the restaurant. 63 00:02:31,840 --> 00:02:35,800 Speaker 2: Okay, just to clarify, you asked her or you're asking 64 00:02:35,919 --> 00:02:36,600 Speaker 2: was interrupted. 65 00:02:37,200 --> 00:02:41,359 Speaker 1: Well, I was going to ask her, and I did 66 00:02:41,400 --> 00:02:43,000 Speaker 1: not get a chance because of Julio. 67 00:02:43,360 --> 00:02:45,680 Speaker 2: Right, Here's what happened, Okay. 68 00:02:45,880 --> 00:02:48,320 Speaker 3: I was about to propose, and then Julio came up 69 00:02:48,360 --> 00:02:51,040 Speaker 3: to introduce himself as our server, and when I looked up, 70 00:02:51,080 --> 00:02:55,520 Speaker 3: I saw him, and I mean, let's be honest, he 71 00:02:55,720 --> 00:03:00,720 Speaker 3: is a sexy man, so I perceive did to tell 72 00:03:00,760 --> 00:03:05,240 Speaker 3: my girlfriend that night how attractive he was, and I 73 00:03:05,320 --> 00:03:07,760 Speaker 3: hit on Julio and she didn't like it, and she 74 00:03:07,919 --> 00:03:09,400 Speaker 3: left me before I could even propose. 75 00:03:10,639 --> 00:03:14,360 Speaker 2: Uh huh, let me get this straight. You are upset 76 00:03:14,440 --> 00:03:18,480 Speaker 2: and complaining and taking my time right now and blaming 77 00:03:18,600 --> 00:03:22,480 Speaker 2: Julio for being an attractive man that you were attracted to, 78 00:03:23,200 --> 00:03:26,960 Speaker 2: but you're there with your girlfriend about to be about 79 00:03:26,960 --> 00:03:32,520 Speaker 2: to propose to Julio ruined it, No, you ruined it 80 00:03:32,800 --> 00:03:37,320 Speaker 2: by coming on to Julio. And actually you're the one 81 00:03:37,320 --> 00:03:39,200 Speaker 2: who should be fired from this situation. 82 00:03:39,520 --> 00:03:43,360 Speaker 1: Oh, Harry, I'm not sure if you've worked in this 83 00:03:43,520 --> 00:03:45,440 Speaker 1: How long have you worked in the customer service industry? 84 00:03:45,560 --> 00:03:46,560 Speaker 2: Have you ever heard of the chever? 85 00:03:46,640 --> 00:03:50,240 Speaker 1: The customer is always right? Your server ruined my engagement, 86 00:03:50,240 --> 00:03:53,120 Speaker 1: therefore ruining my future plans. I planned on getting married, 87 00:03:53,160 --> 00:03:54,720 Speaker 1: having family, all that stuff, and now it's never going 88 00:03:54,760 --> 00:03:59,240 Speaker 1: to happen because of Julio and your your restaurant mat Listen. 89 00:03:59,040 --> 00:04:01,680 Speaker 2: The customer is right. That woman who you were with, 90 00:04:02,080 --> 00:04:05,200 Speaker 2: she was right. Glad that your fiance said no. You 91 00:04:05,280 --> 00:04:08,000 Speaker 2: deserve to be alone and you deserve to be miserable. 92 00:04:08,160 --> 00:04:11,200 Speaker 2: You're wallowing in your misery. You won't pull yourself out 93 00:04:11,200 --> 00:04:14,440 Speaker 2: of it. Don't drag me down with you. Don't drag Julio, 94 00:04:14,720 --> 00:04:17,040 Speaker 2: and do not come to my restaurant again, and do 95 00:04:17,080 --> 00:04:19,880 Speaker 2: not wall here again. You know what, You're a weird 96 00:04:21,080 --> 00:04:21,920 Speaker 2: Why are you laughing? 97 00:04:22,160 --> 00:04:24,200 Speaker 1: I'm laughing because this is actually Jubil from the Jubil 98 00:04:24,200 --> 00:04:26,440 Speaker 1: Show doing a phone brank on you and your server. 99 00:04:26,880 --> 00:04:28,880 Speaker 3: Julio set you up. Actually, what. 100 00:04:31,040 --> 00:04:34,120 Speaker 2: I'm going to Julio he. 101 00:04:34,080 --> 00:04:35,880 Speaker 1: Said, you deal with a lot of weird complaints, so 102 00:04:35,920 --> 00:04:38,360 Speaker 1: he wanted me to call up with the weirdest one. 103 00:04:38,920 --> 00:04:41,360 Speaker 2: Oh, you don't even know. I deal with so many 104 00:04:41,440 --> 00:04:45,560 Speaker 2: rare complains. This one, definitely, it was the weirdest. So 105 00:04:45,680 --> 00:04:49,200 Speaker 2: you got me. You got me. Good wake up every 106 00:04:49,240 --> 00:04:50,799 Speaker 2: morning with Jubile phone pranks.