WEBVTT - Shopify Vs. Etsy: Where Should You Sell? 0:00:06.120 --> 0:00:09.639 It's time for the big a q a A to 0:00:09.760 --> 0:00:10.879 b a q a. 0:00:11.080 --> 0:00:13.880 What you say the big a que it with me, Dad, 0:00:14.200 --> 0:00:16.439 big aque with tiffin A to b. 0:00:16.680 --> 0:00:17.520 A q a. 0:00:19.440 --> 0:00:22.000 Hey man, how you doing? My micro's shaking? 0:00:22.280 --> 0:00:22.720 That wasn't me. 0:00:22.880 --> 0:00:23.279 That's quick. 0:00:24.640 --> 0:00:27.280 So this is b a q a where you have questions. 0:00:27.600 --> 0:00:30.320 We have answers, but not necessarily for you. These are 0:00:30.840 --> 0:00:34.440 non educational little light salt on your on your steak 0:00:35.000 --> 0:00:37.000 answers that we're really talking to each other. AKA, so 0:00:37.080 --> 0:00:39.120 your grandmother, not us, because you're gonna take it with 0:00:39.159 --> 0:00:41.080 the smallest grain of salt, and then you're going to 0:00:41.120 --> 0:00:42.720 reach out to the people that you pay with the 0:00:42.760 --> 0:00:47.479 additional information that you need because this is for entertainment only. 0:00:49.479 --> 0:00:50.360 So let's entertain. 0:00:50.880 --> 0:00:53.840 So we did money last week. Let's talk careers and 0:00:53.960 --> 0:00:56.400 business this week. Manage you want to kick it off? 0:00:56.480 --> 0:00:57.320 You want me to kick off for you? 0:00:59.560 --> 0:01:02.360 What's I'm curious. I'm going to do the shopify Etsy 0:01:02.360 --> 0:01:03.560 one first. Let's do that one first. 0:01:03.680 --> 0:01:04.760 Okay, So you want me to read it? 0:01:05.000 --> 0:01:06.920 Yeah? Please, I'm kaind. 0:01:07.080 --> 0:01:11.399 So we've got an email from Daja Dasa says, good 0:01:11.600 --> 0:01:16.160 morning out weall as well. Recently you shouted out the 0:01:16.240 --> 0:01:21.280 Shopify platform. I'm considering building an online business of crafted 0:01:21.480 --> 0:01:25.080 products I've made. This is really important and I'd like 0:01:25.120 --> 0:01:29.000 to know the pros and cons of Shopify in comparison 0:01:29.040 --> 0:01:31.640 to a platform like Etsy. Could you share why you 0:01:31.720 --> 0:01:34.399 like the Shopify platform over Etsy. I love the show 0:01:34.440 --> 0:01:37.639 and thank you for giving me major black girl magic 0:01:37.640 --> 0:01:39.840 for the past few years. And I'm an og listener. 0:01:39.920 --> 0:01:44.280 We love that from twenty eighteen, not a magical week, Yes, 0:01:44.400 --> 0:01:46.000 a Asia. 0:01:45.400 --> 0:01:48.280 Okay, I mean twenty fifteen listeners. Can we get a 0:01:48.320 --> 0:01:50.840 shout out if you've been with an I love people 0:01:50.880 --> 0:01:53.440 with chips, prove you've been listening since twenty fifteen. 0:01:55.120 --> 0:01:55.640 I love that. 0:01:55.680 --> 0:01:58.640 So Shopify versus so. I can't not plug Briann and 0:01:58.680 --> 0:02:01.760 Bisson podcast and the store dot com, which is where 0:02:01.800 --> 0:02:03.960 you can get Brown Ambition merch And it was a 0:02:03.960 --> 0:02:06.680 little dusty and rusty. Some of the stuff was sold 0:02:06.680 --> 0:02:10.040 out for a while, but I just revamped it. So 0:02:10.080 --> 0:02:12.640 there's a brand new b A swag. 0:02:12.800 --> 0:02:15.320 Let me look, Lenna, go look you said at the store. 0:02:15.720 --> 0:02:19.280 Yes, very cute stuff. Let me look to Brown ambitionstore 0:02:19.320 --> 0:02:20.840 dot com. 0:02:21.240 --> 0:02:21.800 You never know. 0:02:21.919 --> 0:02:24.639 I'm like you do things. I was I was fiddling 0:02:24.720 --> 0:02:26.160 so much. I just want to be sure everything you'll 0:02:26.160 --> 0:02:28.000 still looks good. Yeah, we got a new toe bag. 0:02:28.040 --> 0:02:29.919 It's very cute, looks so cute. 0:02:29.919 --> 0:02:32.679 This picture of us is everything was at toaballa black 0:02:32.680 --> 0:02:34.440 girl that took our picture, but. 0:02:34.400 --> 0:02:36.000 She's not Tonana Belle anymore. 0:02:36.080 --> 0:02:37.119 She got must start. 0:02:38.320 --> 0:02:41.200 She keeps it though. What a cute, what a great name. 0:02:42.280 --> 0:02:45.680 We got stickers, we got the relaxed T shirt. They 0:02:45.720 --> 0:02:48.120 have not. This is the thing about Shopify and print Full. 0:02:48.840 --> 0:02:50.560 So for those who don't know, if you I have 0:02:50.600 --> 0:02:52.639 a we have a Shopify store, which is how we 0:02:53.000 --> 0:02:56.120 which is where you go to purchase the products for 0:02:56.160 --> 0:03:00.360 Brown Ambition, but the products are actually made by print full, 0:03:00.720 --> 0:03:04.160 which is another site. They're connected, so it's pretty seamless 0:03:04.720 --> 0:03:07.280 for me to kind of update each once. Like any 0:03:07.320 --> 0:03:09.880 platform online, it's a little bit tricky to start out 0:03:10.200 --> 0:03:12.760 to figure out how do you price things, what sizes 0:03:12.800 --> 0:03:15.639 do you want, what profit do you want? Because they 0:03:15.639 --> 0:03:19.240 will suggest a price, but if you you know you 0:03:19.280 --> 0:03:22.040 want to make the profit margin lower or higher whatever, 0:03:22.120 --> 0:03:24.200 you can adjust it. And then how do you get 0:03:24.200 --> 0:03:28.200 your stores to the actual website and all that. It's 0:03:28.240 --> 0:03:31.680 not all that difficult at all, I would say, but 0:03:31.760 --> 0:03:34.040 I was just laughing because when I was updating our site, 0:03:34.040 --> 0:03:36.040 I was like, please tell me they have updated home 0:03:36.120 --> 0:03:39.800 Girl with the raggedy hair, because there's like not very 0:03:39.840 --> 0:03:42.920 many women of color. When you when you select your preview, 0:03:43.040 --> 0:03:45.400 you know they have like the I don't know, they'll 0:03:45.480 --> 0:03:48.440 they'll put your your design on like a stock image 0:03:48.440 --> 0:03:51.680 of a person. And Homegirl still has not gotten I 0:03:51.680 --> 0:03:53.760 mean she just needs a little bit of like moose, 0:03:54.240 --> 0:03:56.080 like a little like hit her with a spray bottle. 0:03:56.160 --> 0:03:57.400 But I see the exactly one. 0:03:57.400 --> 0:04:01.200 I'm going to update this print like it's a bad. 0:04:01.800 --> 0:04:02.720 It's a bad. 0:04:03.400 --> 0:04:06.400 So what would you say your experience is like using Shopify? 0:04:06.520 --> 0:04:08.720 So you said it's you you, so you get to 0:04:08.800 --> 0:04:11.960 kind of like build your own being. But it's so 0:04:12.040 --> 0:04:14.680 it's it's customizable. But you say it takes a little 0:04:14.720 --> 0:04:17.800 while to get used to. That's what you're saying, So Shopify. 0:04:18.040 --> 0:04:20.680 Okay. So this woman she creates crafty things, like she 0:04:20.800 --> 0:04:23.599 makes something, so I think Shopify is probably not the 0:04:23.640 --> 0:04:26.560 best bet for her. I think mad Yeah, Etsy is 0:04:26.600 --> 0:04:29.760 made for crafters, it's made for homemade and the other 0:04:29.839 --> 0:04:32.720 thing is Shopify. I think is best if you already 0:04:32.720 --> 0:04:36.279 have an audience like you, like we'll send people to 0:04:36.320 --> 0:04:42.520 the site. And like Etsy, they have at least from 0:04:42.520 --> 0:04:44.480 what I remember for my friend who used to sell 0:04:44.480 --> 0:04:47.160 an Etsy like, they have supports and they have like 0:04:47.200 --> 0:04:50.640 a platform where they will they will help you show 0:04:50.720 --> 0:04:53.839 up when people are searching for certain products, like they 0:04:53.920 --> 0:04:57.320 have their own audience already kind of baked in. No 0:04:57.320 --> 0:05:00.560 one goes to shopify. I don't think to look for 0:05:00.760 --> 0:05:05.440 mittens or scarf or whatever. It's just a different kind 0:05:05.480 --> 0:05:06.039 of vibe. 0:05:06.400 --> 0:05:07.599 Have you brought up Etsy before? 0:05:08.240 --> 0:05:11.320 Mm hm, yeah for sure. My bye Christmas ornaments our 0:05:11.360 --> 0:05:15.640 stockings are from Etsy. I got a cute little like 0:05:15.680 --> 0:05:20.240 a knitted rainbow for the boys room from Etsy. Yeah, 0:05:20.240 --> 0:05:21.960 I'm an Etsy Etsy girl me. 0:05:22.320 --> 0:05:25.280 I was gonna say that I because she said crafted. 0:05:25.400 --> 0:05:27.719 I said, oh my little Spidey Scienzers was like girl 0:05:27.800 --> 0:05:31.479 at s AT. Because Mandy's point, I literally go to 0:05:31.520 --> 0:05:34.440 Etsy and I will type in like, you know, gold 0:05:34.520 --> 0:05:37.120 mirror or like whatever it is I'm looking for, because 0:05:37.120 --> 0:05:40.800 I'm looking for crafty, cute, unique items handmade by people 0:05:40.880 --> 0:05:43.400 like I had this macro made planhanger that I loved 0:05:43.440 --> 0:05:46.400 so much, and someone sent me one of my most 0:05:46.400 --> 0:05:51.159 precious gifts. And when Drell passed away, someone sent me 0:05:51.240 --> 0:05:57.080 the most beautiful memorial times. Oh my gosh, and it 0:05:58.160 --> 0:06:00.960 you put them like, well, I have them in the 0:06:01.080 --> 0:06:04.160 front of my house and like the wind the wind blows, 0:06:04.279 --> 0:06:10.599 it just sounds angelic. And at first I've learned that 0:06:10.680 --> 0:06:12.640 I send them, I usually like a wait a couple 0:06:12.680 --> 0:06:15.520 months because it can be pretty emotional when you receive 0:06:15.560 --> 0:06:17.600 them because you put them up on the first time 0:06:17.640 --> 0:06:18.919 you hear them, you just want to like, you know, 0:06:19.440 --> 0:06:22.080 burst into a puddle. But then it becomes this beautiful 0:06:22.080 --> 0:06:24.839 remind of your love on whenever the wind blows, you know, 0:06:25.040 --> 0:06:26.160 because it literally. 0:06:25.839 --> 0:06:27.200 Sounds like angelic. 0:06:27.240 --> 0:06:29.440 And so it has been a gift because the gift 0:06:29.520 --> 0:06:32.800 has made me feel so connected when I hear them 0:06:33.080 --> 0:06:35.520 that I send it and people call me crying nine 0:06:35.520 --> 0:06:36.679 times out of ten and saying. 0:06:36.480 --> 0:06:39.279 Thank you so so much. This was the best gut ever. 0:06:39.320 --> 0:06:42.960 And I found the woman on Etsy Ola Wind or 0:06:42.960 --> 0:06:44.240 only Wind or something like that. 0:06:44.279 --> 0:06:46.279 She makes these beautiful. I want to say, like the 0:06:46.279 --> 0:06:46.840 story is like. 0:06:46.880 --> 0:06:51.280 She lost the like a child and she wanted to 0:06:51.440 --> 0:06:53.680 continue to stay connected. But I just say, like Etsy 0:06:53.760 --> 0:06:58.160 has this kind of built in connected story and so Shopify. 0:06:58.520 --> 0:07:02.040 I think of Etsy as more of an upfront store 0:07:02.120 --> 0:07:05.080 and Shopify as your back end. So if you already 0:07:05.080 --> 0:07:09.360 had like a platform like ground Ambition, podcaststore, dot com, Etsy, 0:07:09.760 --> 0:07:12.600 I mean, Shopify is kind of like the bank behind it, but. 0:07:12.600 --> 0:07:14.440 Etsy is more like this is the store where you 0:07:14.480 --> 0:07:15.360 see the store window. 0:07:15.640 --> 0:07:17.520 So if you have crafted products and like, you know, 0:07:17.560 --> 0:07:22.080 Etsy's probably going to be your best bet. Although they 0:07:22.160 --> 0:07:25.360 do say Shopify will allow you more customization, Like when 0:07:25.360 --> 0:07:28.440 I go on Etsy, there's no like every store looks 0:07:28.520 --> 0:07:30.240 kind of like the same, you know, so you can 0:07:30.280 --> 0:07:35.400 customize more with Shopify, you know. And then definitely Etsy 0:07:35.440 --> 0:07:38.880 there's higher competition because but I'll say this that, like 0:07:39.200 --> 0:07:41.520 higher competition is not always a bad thing. Like if 0:07:41.560 --> 0:07:44.040 you notice, like whenever you drive down one of these routes, 0:07:44.200 --> 0:07:47.200 some things you see that there'll be like five different 0:07:47.280 --> 0:07:50.920 car dealerships on the same strip. Because they also know 0:07:51.000 --> 0:07:54.600 that competition brings more customers that like, I don't know 0:07:54.600 --> 0:07:56.840 if I'm going to drive all the way an hour 0:07:56.840 --> 0:07:59.640 away for to look because I just went car shopping 0:07:59.640 --> 0:08:01.760 with my baby. We got a car, and I was like, 0:08:01.760 --> 0:08:03.280 I don't want to go all the way, this hour 0:08:03.280 --> 0:08:05.920 away for this one place that's by itself, when we 0:08:05.960 --> 0:08:08.280 can go on Roek twenty two where there's like five 0:08:08.400 --> 0:08:08.720 or six. 0:08:08.680 --> 0:08:10.760 Car dealerships, so we could just hit him boom boom boom. 0:08:10.880 --> 0:08:13.600 So Etsy, what I love is that, although there might 0:08:13.640 --> 0:08:17.200 be more competition, I'm already there anyway in the shopping 0:08:17.280 --> 0:08:19.560 kind of mood where I'm like, oh, there's like five 0:08:19.640 --> 0:08:22.160 candle makers on here, and yes, and may be not 0:08:22.200 --> 0:08:24.280 as many on Shopify, but I'm not going to Shopify 0:08:24.280 --> 0:08:27.080 to look for candle makers. So all in all, I think, 0:08:27.160 --> 0:08:28.960 to Mandy's point, I think Etsy is going to be 0:08:28.800 --> 0:08:30.440 a better place for. 0:08:30.360 --> 0:08:34.840 You, and I totally forgot that I until just now. 0:08:35.679 --> 0:08:38.280 My engagement ring is from Etsy and my wedding band. 0:08:38.640 --> 0:08:40.920 Yeah, they had beautiful rings. 0:08:41.280 --> 0:08:44.440 Pink sapphire moment. Yeah, I'm on Etsy right now, which 0:08:44.440 --> 0:08:45.839 means I'm very distracted and. 0:08:45.880 --> 0:08:47.280 Yeah, I mean I'm not gonna lie. 0:08:47.320 --> 0:08:48.920 Etsy is a vibe, honey. 0:08:48.720 --> 0:08:50.559 It's so cute. 0:08:50.600 --> 0:08:54.040 Everything makes you say I want to buy that. Yeah, 0:08:54.080 --> 0:08:55.520 it's just so girl. 0:08:55.800 --> 0:08:56.200 Look at us. 0:08:56.200 --> 0:08:58.560 We are fangirl like. Etsy is the way to go de. 0:08:58.800 --> 0:09:02.080 Ja Okay, it feels like it hasn't been overrun like 0:09:02.160 --> 0:09:05.920 Amazon like a lot of the you know, it still 0:09:05.960 --> 0:09:09.040 feels like you're helping a small business owner or like 0:09:09.080 --> 0:09:10.640 supporting a small business, kind of like when you go 0:09:10.679 --> 0:09:13.720 to a fair, a street fair or something, which is 0:09:13.760 --> 0:09:17.280 probably I'm sure there's corporations that pass for little mom 0:09:17.280 --> 0:09:19.520 and pop shops on Etsy, but yeah, I. 0:09:20.040 --> 0:09:21.839 Have heard the Etsy girl say that, like that's what's 0:09:21.880 --> 0:09:24.120 happening more and more, but there's still some of the 0:09:24.120 --> 0:09:26.760 integrity Leftso let us know how it goes to Asia, 0:09:26.920 --> 0:09:30.040 you know, and also too, girls, share us your shop girls, 0:09:30.080 --> 0:09:32.080 because even though me and Maye is supposed to be saving, 0:09:32.080 --> 0:09:36.559 we'll like, let's go see look at I love girl. 0:09:36.960 --> 0:09:39.679 Yeah, this is where I don't need to be right now. 0:09:41.600 --> 0:09:43.680 So we take a break and answer a second question. 0:09:44.360 --> 0:09:50.800 Sounds good, be right back, be a Sam, and we 0:09:51.000 --> 0:09:55.280 are back y'all for our second career slash business question. 0:09:56.400 --> 0:09:57.520 Maybe want to read it girl? 0:09:58.400 --> 0:10:02.840 Yes, all right? So let's came from a listener from Instagram. 0:10:03.040 --> 0:10:08.160 They say call me forty where all right? Forty Ware says, Hey, cousins, 0:10:08.280 --> 0:10:10.880 I'm calling y'all my cousins because we're similar in ages. 0:10:10.960 --> 0:10:14.680 I approach forty. Okay, so boom. I just recently had 0:10:14.720 --> 0:10:18.920 a PIP meeting with my supervisor and hr rep angry face. 0:10:19.240 --> 0:10:22.200 Although the generic we want to see you thrive here 0:10:22.440 --> 0:10:25.640 statement was made, it's giving count your days because I'm 0:10:25.640 --> 0:10:29.360 building a case. I acknowledged the PIP and didn't give 0:10:29.400 --> 0:10:33.000 a rebuttal, I want to be careful to navigate, so 0:10:33.120 --> 0:10:36.080 I don't navigate as the angry black woman because the 0:10:36.080 --> 0:10:39.080 stigma is so easily attached when we advocate in spaces 0:10:39.080 --> 0:10:43.000 where our voices have been minimized. I'm at a crossroads 0:10:43.040 --> 0:10:45.240 because i love the company and what we stand for, 0:10:45.360 --> 0:10:48.320 and I've honestly been exploring and other departments for the 0:10:48.360 --> 0:10:51.920 past eight months. But because it appears they have more 0:10:52.000 --> 0:10:54.880 community and culture in those departments, I was hired in 0:10:55.000 --> 0:10:58.679 June twenty twenty three. Unfortunately, my fear now is that 0:10:58.760 --> 0:11:01.839 with the scarlet letter, I may be viewed as inadequate 0:11:01.920 --> 0:11:05.360 or underqualified. I'm following all the steps, but it seems 0:11:05.360 --> 0:11:07.880 like I'm fighting a battle I can't win. I ran 0:11:07.920 --> 0:11:10.200 out of characters. But your cousin needs your guidance. 0:11:10.520 --> 0:11:13.360 Okay, cousin, Well, I'm gonna let you answer, but I 0:11:13.400 --> 0:11:16.920 have some questions, right, So Mandy, what is a pip exactly? 0:11:17.000 --> 0:11:20.000 Oh, I love talking about pips. I actually I think 0:11:20.000 --> 0:11:22.800 we want semiviral. One time we talked about we had 0:11:22.800 --> 0:11:25.720 a clip about pips from the show. But a performance 0:11:25.760 --> 0:11:29.160 improvement plan is basically your company's gentle way of saying, like, 0:11:29.200 --> 0:11:31.760 you won't have to get up out of here, and 0:11:31.840 --> 0:11:34.520 it's called performance improvement. The intention behind it, like if 0:11:34.559 --> 0:11:36.439 you want to put on your rose colored glasses, is 0:11:36.480 --> 0:11:39.240 an opportunity for you to get feedback from your employer 0:11:39.280 --> 0:11:42.520 on what you can do to improve, and a like 0:11:42.679 --> 0:11:46.720 an actual measurable plan for you to start to improve 0:11:46.800 --> 0:11:49.280 so that you can stay at the company and continue 0:11:49.280 --> 0:11:52.560 to thrive and do great things. As a manager, I 0:11:52.600 --> 0:11:56.600 have issued pips, and I as a career coach now 0:11:56.679 --> 0:11:58.680 I have worked with women who have been put on pips. 0:11:59.160 --> 0:12:02.440 And the thing is like this whole expression of we're 0:12:02.480 --> 0:12:05.880 building a case here, it honestly is a bit of that. 0:12:05.960 --> 0:12:07.800 It's like, let's start a paper trail that we have 0:12:07.960 --> 0:12:10.920 tried to improve this employee. We have tried to, you know, 0:12:10.920 --> 0:12:14.679 invest time and resources into that, but generally the breakdown 0:12:14.840 --> 0:12:18.600 happens long before the pitp happens like the breakdown wherever 0:12:18.679 --> 0:12:21.360 it is either your manager is not you know, like 0:12:21.559 --> 0:12:24.320 you're underperforming for a while, and it could be that 0:12:24.320 --> 0:12:27.240 there's like no communication from your manager, you're not properly trained. 0:12:28.440 --> 0:12:30.600 It could be it could be that you're just having 0:12:30.640 --> 0:12:34.000 like some like even just an issue with your manager 0:12:34.040 --> 0:12:35.880 on like a personal level and you're just not working 0:12:35.920 --> 0:12:38.560 well together. And then a PIP can be used as 0:12:38.559 --> 0:12:42.320 a tool to, yeah, build a case to get you 0:12:42.640 --> 0:12:45.800 excuse me, and get you out. And so that's what 0:12:45.880 --> 0:12:48.960 a PIP is. And yeah, it's that scary meeting you 0:12:49.000 --> 0:12:51.560 have hr REP on the phone and your manager and 0:12:51.600 --> 0:12:53.640 it's a document. They ask you to sign it to 0:12:53.720 --> 0:12:57.920 acknowledge that you've received it. And it's like thirty sixty 0:12:58.000 --> 0:13:02.439 days typically with check in points, sometimes in ninety days 0:13:03.040 --> 0:13:06.480 with check in points. And I usually say, when it 0:13:06.480 --> 0:13:09.320 comes to a PIP, if you haven't already started looking elsewhere, 0:13:09.440 --> 0:13:12.800 you need to start. Because she called it a scarlet letter, 0:13:12.840 --> 0:13:15.640 but it's it's a bit of a stain on your reputation. 0:13:16.559 --> 0:13:19.720 I mean, you're not supposed to talk about someone who's 0:13:19.720 --> 0:13:21.600 on a PIP, like your manager is not supposed to 0:13:21.600 --> 0:13:24.760 go out and tell other team leaders, hey, watch out 0:13:24.760 --> 0:13:28.200 for so and so she's on a PIP. But it 0:13:28.240 --> 0:13:31.680 can still kind of happen, for sure, and depending on 0:13:31.720 --> 0:13:34.280 the size of your company, it could be more likely 0:13:34.559 --> 0:13:39.360 that that word has gotten around. And I would certainly 0:13:39.400 --> 0:13:42.000 think that like a manager in a different department, if 0:13:42.000 --> 0:13:43.600 they heard about you being on a pip where you are, 0:13:43.760 --> 0:13:46.720 might think, Okay, what's that about you? I want to 0:13:46.720 --> 0:13:49.439 inherit a problem question. 0:13:49.640 --> 0:13:51.360 Have you ever seen because you work with women on 0:13:51.400 --> 0:13:53.840 a pip, have you ever seen a pip turn around? 0:13:55.080 --> 0:13:58.600 Yeah? I mean, I'm yes, you can turn around a PIP. 0:13:58.679 --> 0:14:02.800 I also think that like a PIP does not say. 0:14:03.360 --> 0:14:06.119 A pit basically says if we don't see market improvements, 0:14:06.120 --> 0:14:08.400 then we are going to be terminating your employment. So 0:14:08.440 --> 0:14:11.560 as long as you hit the goals that are you know, 0:14:11.640 --> 0:14:13.959 laid out before you, then yeah, you can turn around 0:14:14.000 --> 0:14:18.640 a pit. Like but at the same time, like if 0:14:18.640 --> 0:14:21.480 you're already having issues, if there's not like real support, 0:14:21.520 --> 0:14:23.240 if there's not like a real effort to get you 0:14:23.280 --> 0:14:27.360 on task, and sometimes sometimes genuinely you need a pit 0:14:27.440 --> 0:14:30.920 because like the person is just not delivering, like and 0:14:30.960 --> 0:14:33.640 from the employer's perspective, like you're not doing your job well. 0:14:34.720 --> 0:14:35.560 We at the end of the. 0:14:35.600 --> 0:14:38.320 Day, we've tried to help you. You're turning up late, 0:14:38.400 --> 0:14:40.160 you're not turning in your work on time. We're having 0:14:40.160 --> 0:14:43.200 all these issues. Let's just get this done. It's a 0:14:43.240 --> 0:14:45.480 way to test you and say like, are you really 0:14:45.480 --> 0:14:47.400 It's like a it's a wake up call, like are 0:14:47.440 --> 0:14:50.560 you gonna like get it together and show up what 0:14:50.600 --> 0:14:52.320 we need you because if not, we need to move on. 0:14:52.400 --> 0:14:54.520 And I think it's fair. I think it's a fair 0:14:54.520 --> 0:14:56.440 thing for employers to use. But it doesn't change the 0:14:56.480 --> 0:14:58.400 fact that the message to the employee that I would 0:14:58.400 --> 0:15:01.760 say is like it's time that this is not maybe 0:15:01.760 --> 0:15:04.200 the best fit for you. Let's either start looking elsewhere 0:15:04.240 --> 0:15:07.280 at the company or like outside the company. But yeah, 0:15:07.320 --> 0:15:09.200 you can for sure save it and turn it around. 0:15:09.560 --> 0:15:11.520 It just becomes like I said, like you have that 0:15:11.600 --> 0:15:14.160 additional spotlight on you. You're going to have to get 0:15:14.160 --> 0:15:17.720 comfortable with a bit more micromanagement because your boss is 0:15:17.760 --> 0:15:19.960 going to be checking in on you, and until they 0:15:20.000 --> 0:15:21.960 build back that trust that you're going to be delivering, 0:15:22.640 --> 0:15:25.160 it's not a fun place to be definitely. 0:15:27.600 --> 0:15:31.760 But I've done this. I remember my last yeh employee 0:15:31.760 --> 0:15:33.160 I want I would roll because you might be like 0:15:33.160 --> 0:15:36.400 gird sane right, my last employee they had to let 0:15:36.480 --> 0:15:40.640 go like this, There was some she started up amazing. 0:15:40.920 --> 0:15:44.080 I mean like everyone was like, girl, whoef you got doing? 0:15:44.120 --> 0:15:46.320 It is rocking. I was like, I know everybody on 0:15:46.360 --> 0:15:48.760 the team. And then there was a dip and I 0:15:48.920 --> 0:15:51.800 thought maybe it's me, you know, maybe it's maybe lean 0:15:52.720 --> 0:15:55.120 And then it wasn't until someone on the team was like, 0:15:55.680 --> 0:15:58.120 it's such such okay because the work ain't working. I 0:15:58.200 --> 0:16:00.840 was like, oh, So in my head I didn't like respond. 0:16:00.920 --> 0:16:02.440 I just said, oh, I'll check in, but in my 0:16:02.480 --> 0:16:05.480 mind I thought, okay, it's not just me. And then 0:16:05.480 --> 0:16:07.800 it came up again with another employee because typically what 0:16:07.880 --> 0:16:10.840 happens is it what's more place of concern, like legitimately, 0:16:10.920 --> 0:16:13.320 is she okay? Because this is someone who was literally 0:16:13.320 --> 0:16:16.200 a rock star and now is missing basic things the 0:16:16.240 --> 0:16:19.360 Mathea mathod and she was not new, you know, and 0:16:19.440 --> 0:16:21.400 so I actually approached her and it was like, you know, 0:16:21.560 --> 0:16:24.560 you are a freaking rock star. Something has shifted, And 0:16:24.600 --> 0:16:25.760 I was honest. I was like, you don't got to 0:16:25.760 --> 0:16:28.200 tell me your business, but if something is happening in 0:16:28.240 --> 0:16:31.200 your personal life that's affecting your ability to show up, 0:16:31.240 --> 0:16:33.040 because I know it's not the work, because you've done 0:16:33.120 --> 0:16:36.960 this specific work with excellence, so it's not like, oh, 0:16:37.040 --> 0:16:38.400 this is new, you don't know how to do it, 0:16:38.520 --> 0:16:40.880 or you've been doing it to the point where I 0:16:40.920 --> 0:16:42.800 get feedback about how great you are for the last 0:16:42.800 --> 0:16:46.240 two years. So if I'm assuming there's some external reason 0:16:46.240 --> 0:16:48.200 why you're not showing up, I even said, do you 0:16:48.200 --> 0:16:50.080 need us to give you like a month sabbatical, We'll 0:16:50.120 --> 0:16:52.480 pay you. Do you need breain you know, whatever it is, 0:16:53.960 --> 0:16:57.000 because I said, like, because of the role that you're in, 0:16:57.040 --> 0:16:59.560 it's really pivotal that you know I need you to 0:16:59.600 --> 0:17:02.240 show up, and if you're not because something is happening, 0:17:02.520 --> 0:17:04.280 I want to honor that and. 0:17:04.240 --> 0:17:06.840 Give you space and grace to like take care of 0:17:06.920 --> 0:17:07.399 whatever that is. 0:17:07.400 --> 0:17:09.680 And she's like, no, everything's fine, And I said, okay, 0:17:10.280 --> 0:17:12.120 but here are the specific ways that you know you're 0:17:12.119 --> 0:17:12.880 not showing up. 0:17:13.440 --> 0:17:16.320 And it continued and I was like, I honestly I 0:17:16.359 --> 0:17:16.760 didn't know. 0:17:16.800 --> 0:17:18.439 I was like, I didn't know what else to say, 0:17:18.640 --> 0:17:20.520 and I said, so I gave her another three months. 0:17:20.520 --> 0:17:22.359 I was like, she acknowledged, She's like I know, I 0:17:22.359 --> 0:17:23.720 know I messed up here, and I know that I 0:17:23.720 --> 0:17:26.199 didn't do this, and I said, what do you need from? Like, 0:17:26.240 --> 0:17:28.000 what is it that you're needing? Do you need support? 0:17:28.040 --> 0:17:30.520 Do you needn't? I didn't know what else to do, 0:17:31.080 --> 0:17:32.720 and I said, well, let's give it another three months 0:17:32.720 --> 0:17:35.840 and check it again. And I mean, she damn. I mean, 0:17:35.880 --> 0:17:37.280 and here's the thing. Maybe she just checked out. 0:17:37.280 --> 0:17:38.640 I didn't want to do the job anymore. 0:17:38.960 --> 0:17:40.760 And I was just like, well, you know, this is 0:17:40.800 --> 0:17:44.240 now six going on seven months of just honestly, it's 0:17:44.320 --> 0:17:47.200 just declining even more. And as I mentioned, because she's like, 0:17:47.240 --> 0:17:49.800 I totally understand. So maybe she just didn't want to 0:17:49.800 --> 0:17:51.040 do the job, but I didn't want to quit, you 0:17:51.040 --> 0:17:54.679 know how like sometimes boyfriends, Yeah, yeah, of course they 0:17:54.880 --> 0:17:57.280 like to get paid, yes, and then so maybe until 0:17:57.320 --> 0:18:00.399 now and that's okay. But I so I'm really like, oh, 0:18:00.400 --> 0:18:02.359 I've done a pit before, but I just didn't know 0:18:02.480 --> 0:18:05.480 that's what it was called. And so she wasn't angry. 0:18:05.640 --> 0:18:07.360 She thanked me so much. It's been such a great 0:18:07.359 --> 0:18:09.720 and wonderful place to work. Maybe she found another job. 0:18:09.760 --> 0:18:12.520 I don't know, but it was the first time that 0:18:13.200 --> 0:18:15.439 I felt really good about the process, because I had 0:18:15.480 --> 0:18:18.000 given somebody almost seven months to kind of make this 0:18:18.119 --> 0:18:22.119 transition and it didn't. And she wasn't surprised. I wasn't surprised. 0:18:22.400 --> 0:18:25.320 The lines of communication were open, but to your point, 0:18:25.760 --> 0:18:28.040 nothing had turned. If anything, it just got worse. And 0:18:28.440 --> 0:18:30.679 you know, I don't know, I'm hoping she's doing well somewhere, 0:18:30.720 --> 0:18:32.480 but yeah, so. 0:18:32.960 --> 0:18:35.120 I could see your surprise. You got a pip like 0:18:35.400 --> 0:18:39.840 there was something. There's a bigger issue. Yeah, congress communications, and. 0:18:39.880 --> 0:18:41.040 I made that mistake before. 0:18:41.240 --> 0:18:42.560 People were like, what the hell I. 0:18:44.840 --> 0:18:48.840 Used to me not confrontational tivity, but that makes it 0:18:48.920 --> 0:18:51.520 so much more. You know, it was a girl. You know, 0:18:51.600 --> 0:18:54.159 I was the worst at communication. I should be like 0:18:54.200 --> 0:18:56.639 everything's fine, everything's fine, until it was like, it's not fine. 0:18:56.880 --> 0:18:58.399 So I was really proud of myself because this was 0:18:58.440 --> 0:19:01.520 like the first time, I'm the first time that it 0:19:01.680 --> 0:19:03.000 was like girl, it wasn't. 0:19:03.080 --> 0:19:06.359