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Speaker 1: It's another jubile phone Framesday Mornings on the twenties.

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Speaker 2: Hello.

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Speaker 1: Hi, this is Trevor calling from insurance. I was looking

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Speaker 1: for our customer Diane.

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Speaker 2: Hi. Yes, thank you for calling back.

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Speaker 1: Yeah, I have a note here that you had called

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Speaker 1: and we're expecting a call from us. So my name

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Speaker 1: is Trevor calling from insurance, and I was looking for

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Speaker 1: our customer Diane.

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Speaker 2: Yes, this is she.

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Speaker 1: Yeah, I yes, I'm calling in regards to a note

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Speaker 1: that you had called and we're expecting a call back

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Speaker 1: from us, So I'm calling back. My name is Trevor,

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Speaker 1: and is this Diane?

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Speaker 3: And I called like two weeks ago and you guys

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Speaker 3: said you were going to call me back with different

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Speaker 3: great quotes, and I haven't heard from you, so I'm

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Speaker 3: pretty upset.

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Speaker 1: Okay, all right, Well if you could just I'm going

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Speaker 1: to put you on a brief hold and check something

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Speaker 1: for you real quick. If you don't mind.

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Speaker 2: You're already putting me on hold.

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Speaker 1: It'll just be a second because like I'll just pull

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Speaker 1: up your account and then i'll see if there's this

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Speaker 1: race should be there, So one second, please, I don't know,

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Speaker 1: I don't know how to Oh, I guess I'll.

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Speaker 2: Just I'm sorry. Are you hold?

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Speaker 1: I want you? I need you? Oh God, take these

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Speaker 1: beautiful things I've got. Hello, Yes, Hello, Diane. I'm sorry.

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Speaker 1: I'm not done with you on hold yet that one second?

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Speaker 2: Please stay?

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Speaker 1: I want you, I need you. I'm sorry.

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Speaker 2: What you're not even putting me on hold? You're just singing?

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Speaker 2: What could you possibly be doing in the meantime? So

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Speaker 2: full discuss Colby and you're already putting me on hold?

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Speaker 2: But you're not.

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Speaker 1: Full disclosure. I'm new here, so I don't know how

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Speaker 1: to use the phone system to put you actually on hold?

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Speaker 2: Do you know what hold is? Do you know how

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Speaker 2: to press a button? Because I'm sorry, but this is

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Speaker 2: fishing me off. I was trying to dealt with but

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Speaker 2: inmpetence for me.

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Speaker 1: Well, please hold. It sounds like you might need a manager.

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Speaker 1: Please hold hard, count for grenade for you.

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Speaker 2: Seriously, what are you doing? What are you doing?

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Speaker 1: I'm trying to give you a pleasurable experience while you're

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Speaker 1: on hold, because we have hold music that plays when

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Speaker 1: we have put people on hold, and I'm trying to

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Speaker 1: figure out how to do it. But like you should

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Speaker 1: already be on hold, So I figured I would just

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Speaker 1: provide the music a good customer service experience.

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Speaker 2: This is absolutely atrocious.

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Speaker 4: I need to speak to somebody else who actually knows

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Speaker 4: what they're doing.

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Speaker 1: Please hold, I'll make that hop in for you.

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Speaker 2: Once kidding me, you're gonna put me on hold again.

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Speaker 2: You've done that whips.

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Speaker 1: And you can't tie me down, but you can whip

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Speaker 1: your loving on me, baby, whip your loving on me.

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Speaker 1: I'm vanilla baby. I'll choke you, but I know killer baby.

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Speaker 2: I'm not going to tell me.

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Speaker 1: I'm still a baby. I get love from Detroit like

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Speaker 1: skill a baby. But one second, I'm trying to you're on.

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Speaker 2: Hold right now, are you?

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Speaker 1: Your boy is? I don't like the whips and chain,

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Speaker 1: so you can't whip. You're on hold.

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Speaker 2: So yeah, I'm not on hold.

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Speaker 4: You are being a idiot and you don't know how

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Speaker 4: to do your job, so you're just torturing other people.

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Speaker 4: And I'm going to hang up now and you can

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Speaker 4: go about your day and I'll call you guys when

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Speaker 4: someone competent and has been hired.

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Speaker 1: Is it okay if I put you on a brief

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Speaker 1: hole to do a customer satisfaction survey? You, Diane, this

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Speaker 1: is actually Gibbil from the Jebel Show doing a phone

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Speaker 1: brank on you and your husband set you up.

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Speaker 2: Oh my god, it's a joke.

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Speaker 1: He said, you've been frustrated with your insurance company and

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Speaker 1: he wanted to mess with you.

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Speaker 2: Oh wait, what stuff? Oh my god. I was about

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Speaker 2: to file the biggest complaint of all times. Oh my god.

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Speaker 2: Wake up every morning with stubal phone Franks