1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,600 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred duyoa 5 00:00:12,720 --> 00:00:17,280 Speaker 1: dot com or call eight hundred. You may or may 6 00:00:17,320 --> 00:00:20,360 Speaker 1: not know this. What are the top three most annoying 7 00:00:20,440 --> 00:00:24,319 Speaker 1: things about being on the phone with customer service? Man? 8 00:00:24,400 --> 00:00:29,560 Speaker 1: They just don't care? One is probably being rude, yeah, yeah, 9 00:00:29,920 --> 00:00:34,360 Speaker 1: to their combative with you about your issue. And third, 10 00:00:34,600 --> 00:00:39,880 Speaker 1: maybe the most powerful is they act disinterested. That's what 11 00:00:39,960 --> 00:00:41,760 Speaker 1: I was saying. You can just tell that they're not 12 00:00:41,840 --> 00:00:44,640 Speaker 1: really paying that much attention to your complaint, no matter 13 00:00:44,680 --> 00:00:47,440 Speaker 1: how upset you are about it. Yeah, and that's what 14 00:00:47,479 --> 00:00:50,560 Speaker 1: happens in today's phone call. But you know what, Hey, 15 00:00:50,680 --> 00:00:53,560 Speaker 1: it's not Brooks fault because she was just up really 16 00:00:53,640 --> 00:00:57,240 Speaker 1: late last night. Oh god, I know she is going 17 00:00:57,280 --> 00:01:00,440 Speaker 1: to fight through the sleepies. Yeah, and do her very 18 00:01:00,480 --> 00:01:03,560 Speaker 1: best to help this man solve his problem, even if 19 00:01:03,560 --> 00:01:06,480 Speaker 1: she has to get super drunk to do it. Oh, 20 00:01:06,680 --> 00:01:11,120 Speaker 1: here we go, So you're here. Your phone's app right 21 00:01:11,120 --> 00:01:20,560 Speaker 1: now the twenty Hi, I'm looking to speak with Sam. 22 00:01:22,040 --> 00:01:26,199 Speaker 1: Who's calling? My name is Sabrina Upchuck from customer service? 23 00:01:27,120 --> 00:01:30,520 Speaker 1: Uh huh okay. One of my associates forwarded me an 24 00:01:30,520 --> 00:01:33,319 Speaker 1: email saying you had an unpleasant experience at one of 25 00:01:33,319 --> 00:01:37,200 Speaker 1: our stores. Yeah, I would call him that. Okay, can 26 00:01:37,200 --> 00:01:40,240 Speaker 1: you tell me about it? Um? I was, I was 27 00:01:40,240 --> 00:01:44,160 Speaker 1: shopping and I was looking for like a very specific 28 00:01:44,480 --> 00:01:54,000 Speaker 1: kitchen set. Oh oh oh, excuse me? Are you falling asleep? 29 00:01:54,840 --> 00:01:58,560 Speaker 1: Oh no, I'm so sorry about that at a late 30 00:01:58,680 --> 00:02:02,760 Speaker 1: night at this bar called close Encounters. Oh okay, so 31 00:02:02,840 --> 00:02:05,640 Speaker 1: are you do you want to hear? What have you 32 00:02:05,680 --> 00:02:09,839 Speaker 1: been to that bar before? Uh? No, I can't say 33 00:02:09,840 --> 00:02:12,360 Speaker 1: I have. Oh let's just say they don't call it 34 00:02:12,440 --> 00:02:16,280 Speaker 1: close encounters because it's a space alien theme, you know 35 00:02:16,320 --> 00:02:19,639 Speaker 1: what I mean? Yeah? Yeah, no, I guess I get 36 00:02:19,639 --> 00:02:24,600 Speaker 1: your Inlando, but oh my god, just retrain you and me. 37 00:02:25,200 --> 00:02:31,200 Speaker 1: I ended up bringing home like this rando. Oh oh, 38 00:02:31,680 --> 00:02:35,959 Speaker 1: binged on America's Got Talent Season eight on DVR. Yeah, 39 00:02:36,160 --> 00:02:39,320 Speaker 1: great show, I'm sure it is. Um. Are you here 40 00:02:39,360 --> 00:02:43,040 Speaker 1: to talk to me about about my experience? Or am I? Am? 41 00:02:43,040 --> 00:02:47,080 Speaker 1: I like listening to you? Oh? Yeah, okay? Sorry? Um? Yeah, 42 00:02:47,120 --> 00:02:49,640 Speaker 1: what were you saying I was pouring a little bailies 43 00:02:49,680 --> 00:02:54,000 Speaker 1: in my coffee. Are you are you drinking right now? 44 00:02:54,040 --> 00:02:58,240 Speaker 1: Did I say that out loud? Yeah? Continue, Continue, Let's 45 00:02:58,240 --> 00:03:01,600 Speaker 1: just let's concentrate on you. I mean, is this okay 46 00:03:01,639 --> 00:03:03,679 Speaker 1: so I'm talking? Is this actually gonna go anywhere? Or 47 00:03:03,680 --> 00:03:06,639 Speaker 1: are you just gonna like yeah, yeah? If you're calling 48 00:03:06,639 --> 00:03:09,080 Speaker 1: me about this, I assume you guys are actually like 49 00:03:09,400 --> 00:03:12,440 Speaker 1: trying to help me. Sam, Sam, I'm here and I'm 50 00:03:12,480 --> 00:03:15,799 Speaker 1: totally professional. Well, doesn't sounds like you're totally professional because 51 00:03:15,800 --> 00:03:19,200 Speaker 1: it sounds like you're drinking. You're telling me about like, Sam, 52 00:03:19,480 --> 00:03:23,359 Speaker 1: give me another chance, tell me what your problem is? Okay. 53 00:03:24,000 --> 00:03:26,360 Speaker 1: I thought I was shopping and I was looking for 54 00:03:26,360 --> 00:03:29,200 Speaker 1: like a specific kitchen set, and I was trying to talk, 55 00:03:30,960 --> 00:03:35,160 Speaker 1: And hey, I get you're tired, but you don't have 56 00:03:35,200 --> 00:03:39,240 Speaker 1: to yawn every time I say something is und one 57 00:03:39,320 --> 00:03:41,960 Speaker 1: yon is understandable. One yond I give you one yawn, 58 00:03:42,120 --> 00:03:45,160 Speaker 1: But like four Yon, five Yon, you were obviously at 59 00:03:45,200 --> 00:03:48,400 Speaker 1: close encounters last night. Oh I wasn't, and maybe you 60 00:03:48,400 --> 00:03:50,760 Speaker 1: shouldn't have been either, because it's clearly affecting your job 61 00:03:50,840 --> 00:03:54,640 Speaker 1: right now. Worth it? Honestly, it doesn't even sound like 62 00:03:55,040 --> 00:03:57,720 Speaker 1: you're that tired. It just sounds like you're bored of 63 00:03:57,760 --> 00:03:59,320 Speaker 1: what I have to say, and it tells like you're 64 00:03:59,360 --> 00:04:01,920 Speaker 1: putting out an No, I hear what you're saying. That's 65 00:04:02,000 --> 00:04:05,160 Speaker 1: my tired yawn. My board yon is more like this. 66 00:04:07,000 --> 00:04:10,280 Speaker 1: That's okay. I can't tell the difference between your yawn. Really. 67 00:04:10,920 --> 00:04:13,040 Speaker 1: All I can say is that, okay, wait, but maybe 68 00:04:13,120 --> 00:04:15,360 Speaker 1: if you just listen. Wait, Sam, maybe if you listen, 69 00:04:15,440 --> 00:04:17,240 Speaker 1: you'll be able to hear the difference. Okay, listen to 70 00:04:17,279 --> 00:04:20,719 Speaker 1: this one. I'm not listening to your yawn. Stop yawning. 71 00:04:20,960 --> 00:04:23,600 Speaker 1: See that that is a tired yawn. But listen to 72 00:04:23,640 --> 00:04:27,960 Speaker 1: this one. Okay. You know what I I don't. I 73 00:04:27,960 --> 00:04:30,960 Speaker 1: don't care about your yawn. I've done with you, and 74 00:04:31,000 --> 00:04:33,119 Speaker 1: I want to talk to your supervisor at this point. 75 00:04:33,520 --> 00:04:37,520 Speaker 1: This oh, this, stop yawning. Let me talk to somebody, 76 00:04:37,720 --> 00:04:53,640 Speaker 1: please just please hold. I have apple Apple? Hello, hello, supervisor? Yes, hi, 77 00:04:54,279 --> 00:04:59,200 Speaker 1: are you you're gonna yawn too? Sorry? Look I had okay, 78 00:04:59,480 --> 00:05:02,160 Speaker 1: I had an I'll transfer you back. But no, no, 79 00:05:02,160 --> 00:05:05,000 Speaker 1: no, no no, no, no, what are you doing? I have 80 00:05:05,200 --> 00:05:11,839 Speaker 1: an apple? Oh? Apple? Hey, Sam, oh hey Sam, I'm 81 00:05:11,880 --> 00:05:14,400 Speaker 1: afraid we're not going to be able to help you today. 82 00:05:15,120 --> 00:05:17,880 Speaker 1: Oh why why did you transfer me to the guy? 83 00:05:17,920 --> 00:05:20,560 Speaker 1: He just can't give me right back. I need to 84 00:05:20,600 --> 00:05:23,320 Speaker 1: talk to somebody I don't know above him. What is 85 00:05:23,360 --> 00:05:26,040 Speaker 1: going on? There's nobody above him, Sam, we don't work it. 86 00:05:26,680 --> 00:05:28,720 Speaker 1: This is actually broke from the radio show Brick and 87 00:05:28,800 --> 00:05:30,840 Speaker 1: Jeffrey in the Morning. We're doing a phone tap on you. 88 00:05:32,000 --> 00:05:35,120 Speaker 1: What it's all a joke and you could blame your girlfriend, Shannon. 89 00:05:35,240 --> 00:05:37,159 Speaker 1: She's the one that set you up to girlfriend. Yeah, 90 00:05:37,279 --> 00:05:39,120 Speaker 1: she said you were being like a grump about a 91 00:05:39,120 --> 00:05:42,120 Speaker 1: bad experience at the skin of No. I mean that 92 00:05:42,240 --> 00:05:47,400 Speaker 1: kind of whole music was a third I have an Apple. 93 00:05:48,160 --> 00:05:53,920 Speaker 1: That's a crazy whole song. Okay, I get it. Oh good, 94 00:05:54,000 --> 00:05:56,279 Speaker 1: get it. I got I'm on the butt of the joke. 95 00:05:56,360 --> 00:06:01,120 Speaker 1: I got it. That's a good song. It's too crazy. 96 00:06:02,480 --> 00:06:05,240 Speaker 1: Weeke up every morning with phone taps weekday mornings on 97 00:06:05,360 --> 00:06:07,880 Speaker 1: the twenty Brooke and Jeffrey in the Morning