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Speaker 1: The Jewil Show on demand. It's another jewbil phone frame

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Speaker 1: Weday Mornings Fun. That's twenties. Hello. Hello, Yes, my name

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Speaker 1: is Ted Thibidel and I'm calling from Costco Member Services.

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Speaker 1: I was looking for Carmen. Yeah, this is Carmen. Carmen,

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Speaker 1: how are you today? I'm doing fine? How are you?

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Speaker 1: You know what? I'm pleased with? Frog sitting all lillipadd

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Speaker 1: and stun. I'm having a great day. You might not

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Speaker 1: be having a great day when this whole call is them,

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Speaker 1: but right now I am feeling all sunshiny and good inside.

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Speaker 1: How are you doing? I'm good good? What could I help?

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Speaker 1: He was, Well, I am calling because I just wanted

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Speaker 1: to discuss a little bit of an issue that we

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Speaker 1: had the other day. I know you came into our

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Speaker 1: store and try to return a toothbrush kit. What year

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Speaker 1: was it, I don't even know if they had records

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Speaker 1: of humanity back then. Twenty and fourteen. Yes, yeah, I

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Speaker 1: mean I bought it in and they were really cool

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Speaker 1: about it, and I had a very good experience. So

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Speaker 1: you had a pleasant experience with our people at the

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Speaker 1: customer service. Tysk Well, that is very nice. I understand

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Speaker 1: that you did not have a receipt for that toothbrush king.

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Speaker 1: I mean yeah, I mean it was a while ago,

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Speaker 1: and so just got lost. Yeah, two and fourteen. I

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Speaker 1: don't even know where I was in two thousan fourteen,

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Speaker 1: let alone saving receipts from two thousand and fourteen. And

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Speaker 1: we went ahead and took that back anyway, and also

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Speaker 1: refunded you some money. Is that correct? Yes? And I

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Speaker 1: was really glad that you're able to do that. I

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Speaker 1: really appreciate it. Were wonderful. Well, those employees that have

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Speaker 1: helped you out, they are dead and gone. Just let

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Speaker 1: you know what, what do you mean they're dead and gone?

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Speaker 1: I mean they are no longer a Costco employee. They

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Speaker 1: are dead and gone to us. I'm so sorry. Did

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Speaker 1: that sound like they were actually dead and gone, like

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Speaker 1: they had passed on to the other realm. I did

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Speaker 1: not mean that. What I meant was I had to

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Speaker 1: let them go, and to me, they are dead and

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Speaker 1: they are gone. I am so sorry you fired them

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Speaker 1: because I returned to two sprits. Is correct? Have you

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Speaker 1: ever heard of a dance that they do? I think

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Speaker 1: it's an eye Ireland the jig? You ever hear that dance? Yes?

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Speaker 1: But what if I have to do with the two pressures?

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Speaker 1: And why did you fire those people? Well, the jig

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Speaker 1: is also a term for sort of a scam or

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Speaker 1: something like that. And sometimes when people get caught in

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Speaker 1: a jig, they're either dancing and that's fun, or they're

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Speaker 1: trying to defraud someone and that's not fun. And when

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Speaker 1: that happens, you gotta let somebody know the jig is up.

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Speaker 1: Are you saying that I'm trying to defraud you? Well,

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Speaker 1: see this happens when you work in this industry, and

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Speaker 1: you work in the customer service industry, this happens a

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Speaker 1: lot of times. People come in and they just try

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Speaker 1: to return something they didn't even buy from the store

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Speaker 1: so they can just get money in their pocket. It's

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Speaker 1: kind of a little jig that they do. And then

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Speaker 1: I call them and I say, the jig is up. No, no, no, no,

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Speaker 1: I bought that. I don't. I cannot believe you're accusing

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Speaker 1: me of bringing something back that I didn't even buy

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Speaker 1: from your store. And there it is. We have just

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Speaker 1: summited together. We made it to the peak. What are

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Speaker 1: you talking about? I am talking about mountain climbing. You

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Speaker 1: ever hear mountain. You ever see mountain climbers, we have

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Speaker 1: summited to the top of the mountain. We were climbing

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Speaker 1: together and by summiting, what I'm is that Costco membership

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Speaker 1: he got dead and gone. Now I'm so sorry about that.

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Speaker 1: Hey to give that at himship. Yes, your Costco membership

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Speaker 1: is deadn't gone. That why I believe that you were

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Speaker 1: a thief and you were trying to thieve money from

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Speaker 1: the company, and that is why that membership didn't gone.

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Speaker 1: We just strictly don't stand for thieves. No one, no one.

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Speaker 1: When I went to Costco, no one accused me of

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Speaker 1: thieving anything. And that is why those jobs are did

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Speaker 1: those those employees jobs are didn't gone, just like membership.

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Speaker 1: That membership did. That membership gone. So sorry? Will you

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Speaker 1: please stop saying that I'm sorry. I want you to

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Speaker 1: ran seeing my membership because I am a loyal customer.

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Speaker 1: Are you asking me to not say you I'm sorry anymore?

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Speaker 1: Because I will not do that. I will I will

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Speaker 1: be sorry if I want to you because I feel bad.

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Speaker 1: I don't want to dead gone anybody's membership, but sometimes

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Speaker 1: that membership did. Sometimes that membership gone. I'm so sorry. Yeah,

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Speaker 1: you know what. This phone conversation is over. We are

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Speaker 1: done talking right now. I'm gonna go into my costco.

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Speaker 1: I'm gonna talk to them there because this is this

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Speaker 1: is I don't think that's the great idea, and I

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Speaker 1: think it's also a great idea. I let you know

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Speaker 1: the prank phone call. I am so sorry. This is white.

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Speaker 1: It's a prank phone call because this is actually Jewel

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Speaker 1: from The Jewel Show doing a phone prank on you

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Speaker 1: and your husband. Antonio set you up. Are you kidding me? No? Well, yes,

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Speaker 1: I guess I was ready to go in there with

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Speaker 1: like like fire and primstone and be like he said

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Speaker 1: that you were. You returned an old toothbrush the other

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Speaker 1: day and were nervous because he didn't ever receipts. So

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Speaker 1: I wanted to call and tell you that membership. Did

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Speaker 1: that membership gone? I am so sorry. The Jewel Show

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Speaker 1: on Demand