1 00:00:00,040 --> 00:00:02,200 Speaker 1: For today's Phone Tap, a woman asked us to prank 2 00:00:02,240 --> 00:00:05,600 Speaker 1: her best friend I love these. When we were discussing 3 00:00:05,640 --> 00:00:07,720 Speaker 1: different options for how to do this, she told us 4 00:00:07,760 --> 00:00:11,320 Speaker 1: that they share a Spotify playlist together and her friend's 5 00:00:11,480 --> 00:00:15,480 Speaker 1: app keeps crashing all the time. She's even emailed customer 6 00:00:15,600 --> 00:00:18,080 Speaker 1: Service about it the other day, and that gave us 7 00:00:18,079 --> 00:00:21,400 Speaker 1: the perfect opening to call in and show her a 8 00:00:21,520 --> 00:00:24,160 Speaker 1: side of Spotify that she's never seen. 9 00:00:24,239 --> 00:00:27,600 Speaker 2: The thing, by the way, follow our podcast on Spotify. 10 00:00:27,680 --> 00:00:29,440 Speaker 1: Yeah, Apprick and Jeffrey. That's the part. We're going to 11 00:00:29,520 --> 00:00:35,560 Speaker 1: show her something else. It's in your phone tap right now. 12 00:00:32,840 --> 00:00:41,360 Speaker 1: An Hello, Hi, this is Wade from Spotify Customer Services. 13 00:00:41,440 --> 00:00:46,360 Speaker 1: Is this Katie? Yes, Hi, Katie. I'm just letting you 14 00:00:46,360 --> 00:00:49,120 Speaker 1: know we got your message saying that your app keeps crashing. 15 00:00:49,680 --> 00:00:50,120 Speaker 3: Is that right? 16 00:00:50,920 --> 00:00:53,720 Speaker 2: Yeah? So sometimes when I hit play on a song, 17 00:00:53,760 --> 00:00:55,800 Speaker 2: it'll go for like, I don't know, maybe twenty seconds 18 00:00:55,880 --> 00:00:58,600 Speaker 2: or so, and then crash. But other times it just 19 00:00:58,720 --> 00:00:59,560 Speaker 2: won't even play. 20 00:01:00,080 --> 00:01:00,280 Speaker 3: Yeah. 21 00:01:00,320 --> 00:01:02,520 Speaker 1: No, I I think I understand the problem. I'm sorry 22 00:01:02,560 --> 00:01:05,880 Speaker 1: you have to deal with that. I can totally help you. Okay, 23 00:01:06,000 --> 00:01:08,880 Speaker 1: So while I'm downloading your information so I can handle this, 24 00:01:09,319 --> 00:01:12,200 Speaker 1: I noticed you have quite a few covers in your 25 00:01:12,240 --> 00:01:14,720 Speaker 1: favorited songs. It's kind of cool. 26 00:01:15,280 --> 00:01:18,240 Speaker 2: Wait, you can see what's going on in my account, 27 00:01:18,240 --> 00:01:20,120 Speaker 2: like you can see what I have favorite. 28 00:01:19,959 --> 00:01:22,240 Speaker 1: Yeah, I have your profile pulled up here. It's funny. 29 00:01:22,280 --> 00:01:23,200 Speaker 1: I'm into covers too. 30 00:01:25,240 --> 00:01:25,520 Speaker 2: Cool. 31 00:01:25,640 --> 00:01:27,319 Speaker 1: Yeah, so we're kind of like the cool kids on 32 00:01:27,319 --> 00:01:33,880 Speaker 1: Spotify right now. Yeah, I guess say you may want 33 00:01:33,920 --> 00:01:36,400 Speaker 1: to just try one out that I'm really into big 34 00:01:36,440 --> 00:01:37,160 Speaker 1: time right now. 35 00:01:37,520 --> 00:01:41,480 Speaker 2: It's Elvis, you know, Uh yeah, I mean I know 36 00:01:41,520 --> 00:01:42,160 Speaker 2: who Elvis is. 37 00:01:42,280 --> 00:01:45,440 Speaker 1: Yeah, right, but I mean he does apple bottom jeans 38 00:01:45,840 --> 00:01:48,600 Speaker 1: as a cover, like the flow Rider song. It's a 39 00:01:48,600 --> 00:01:49,240 Speaker 1: total banger. 40 00:01:49,280 --> 00:01:49,480 Speaker 2: Here. 41 00:01:49,720 --> 00:01:51,040 Speaker 1: Let me play you a sample. 42 00:01:53,560 --> 00:01:59,840 Speaker 2: Jeans, the fur, the whole clues. Looky you hear that? Yeah? 43 00:01:59,880 --> 00:02:01,040 Speaker 2: I hear that. Good. 44 00:02:02,960 --> 00:02:07,080 Speaker 1: God, it's so good. Sometimes I'll just kick back after 45 00:02:07,120 --> 00:02:09,359 Speaker 1: work with a tall glass of milk and just jam 46 00:02:09,400 --> 00:02:10,280 Speaker 1: out to this banger. 47 00:02:12,160 --> 00:02:15,160 Speaker 2: You'd listen to this Elvis cover while you're drinking milk? 48 00:02:15,919 --> 00:02:16,920 Speaker 1: Yeah, I mean you wouldn't. 49 00:02:17,720 --> 00:02:20,560 Speaker 2: No, I mean I don't drink milk personally, But we. 50 00:02:20,520 --> 00:02:22,280 Speaker 1: Said you were in the covers. I just thought we were. 51 00:02:22,360 --> 00:02:23,760 Speaker 1: We'd be on the same page. 52 00:02:25,120 --> 00:02:28,320 Speaker 2: Yeah, So anyway, did you say you're downloading my information. 53 00:02:28,480 --> 00:02:29,480 Speaker 2: Oh yeah, that done. 54 00:02:29,560 --> 00:02:31,560 Speaker 1: Yeah we're almost there. But hey, let's say you're just 55 00:02:31,600 --> 00:02:33,720 Speaker 1: not in the chill mood after work. You don't want 56 00:02:33,760 --> 00:02:35,079 Speaker 1: to do the Elvis thing. You want to get a 57 00:02:35,080 --> 00:02:38,799 Speaker 1: little darker with stuff. Can I recommend Darth Vader singing 58 00:02:38,880 --> 00:02:41,040 Speaker 1: Backstreet Boys that just dropped on Spotify? 59 00:02:41,680 --> 00:02:46,640 Speaker 2: Oh you all, oh my five? 60 00:02:48,120 --> 00:02:57,440 Speaker 1: Get it dark? That is nice that when I see 61 00:02:57,840 --> 00:03:05,720 Speaker 1: you hear it that way, and that is actually Darth Vader. 62 00:03:06,320 --> 00:03:08,360 Speaker 2: I mean, not to burst your bubble, but that literally 63 00:03:08,360 --> 00:03:10,040 Speaker 2: doesn't even sound like Darth Vader at all. 64 00:03:10,480 --> 00:03:13,320 Speaker 1: What do you taught? James Earl Jones recorded that. 65 00:03:13,760 --> 00:03:15,400 Speaker 2: It's not that good? 66 00:03:16,080 --> 00:03:20,480 Speaker 1: Okay, Well, just being honest, that's kind of boll right now? 67 00:03:21,040 --> 00:03:25,520 Speaker 2: Are you what was your name again? I'm Wade Wade 68 00:03:26,680 --> 00:03:31,320 Speaker 2: and you work for Spotify? Right? Is that normal policy 69 00:03:31,400 --> 00:03:33,080 Speaker 2: to swear at your customers? 70 00:03:33,240 --> 00:03:36,000 Speaker 1: Well, you made kind of a call about Darth Vader 71 00:03:36,080 --> 00:03:38,240 Speaker 1: not having a good voice or whatever you said about 72 00:03:38,240 --> 00:03:39,760 Speaker 1: it like that. It just wasn't cool. 73 00:03:40,040 --> 00:03:42,160 Speaker 2: I feel like maybe the call that you're making right 74 00:03:42,160 --> 00:03:44,680 Speaker 2: now is kind of a call. Are you even looking 75 00:03:44,720 --> 00:03:45,680 Speaker 2: into my issue? 76 00:03:45,720 --> 00:03:48,160 Speaker 1: I am, but it's taking time to download And like 77 00:03:48,160 --> 00:03:50,080 Speaker 1: I said before, I noticed you like covers of people 78 00:03:50,120 --> 00:03:52,280 Speaker 1: singing other people's songs, and I thought maybe you'd like 79 00:03:52,320 --> 00:03:53,800 Speaker 1: to hear almost sing Thunderstruck. 80 00:03:58,800 --> 00:04:04,240 Speaker 2: Oh go, now, this is the worst thing I've ever heard. 81 00:04:04,960 --> 00:04:06,480 Speaker 1: No, you're not listening to it right? 82 00:04:07,120 --> 00:04:11,200 Speaker 2: Yeah? Can you? Can you turn that off? Seriously? 83 00:04:11,480 --> 00:04:12,160 Speaker 3: Turn it off? 84 00:04:12,320 --> 00:04:14,000 Speaker 1: Hey, did you have any milk? 85 00:04:14,080 --> 00:04:14,360 Speaker 3: Right now? 86 00:04:14,400 --> 00:04:15,600 Speaker 1: You should be chugging milk. 87 00:04:15,440 --> 00:04:21,039 Speaker 2: While that's disgusting? Oh my gosh, is there somebody else 88 00:04:21,080 --> 00:04:23,240 Speaker 2: that can help me with this issue? Because it seems like. 89 00:04:23,240 --> 00:04:26,040 Speaker 1: You what am I not helping you? 90 00:04:26,040 --> 00:04:29,200 Speaker 2: No, this is not helpful at all. You've wasted You've 91 00:04:29,240 --> 00:04:30,560 Speaker 2: wasted my time right now, Like. 92 00:04:30,680 --> 00:04:33,760 Speaker 1: Excuse me for wanting to culture you a little bit. 93 00:04:34,200 --> 00:04:37,520 Speaker 2: The only thing cultured is this nasty cow's milk that 94 00:04:37,560 --> 00:04:40,520 Speaker 2: you're chugging all day. Apparently, can you transfer me to 95 00:04:40,680 --> 00:04:41,760 Speaker 2: somebody else? Yeah? 96 00:04:41,760 --> 00:04:44,520 Speaker 1: Fine, I look, I apologize for trying to help you out. Look, 97 00:04:44,520 --> 00:04:47,800 Speaker 1: I'm gonna send you over to a supervisor. Please hold great. 98 00:04:48,000 --> 00:04:55,960 Speaker 3: Wow, there's no way that this is the whole music 99 00:04:56,240 --> 00:04:58,080 Speaker 3: Singing All Stars. 100 00:04:58,360 --> 00:05:01,320 Speaker 2: There's no way that's the whole Are you even. 101 00:05:01,160 --> 00:05:03,600 Speaker 1: Going to It's not a hold music, it's me doing 102 00:05:03,600 --> 00:05:05,920 Speaker 1: a prank phone call on you from Brook and Jeffrey 103 00:05:05,920 --> 00:05:06,440 Speaker 1: in the Morning. 104 00:05:09,279 --> 00:05:13,280 Speaker 2: Your game. What did you to say? 105 00:05:13,520 --> 00:05:17,560 Speaker 1: I can't even it's a prank phone call. 106 00:05:18,360 --> 00:05:19,920 Speaker 3: Oh what. 107 00:05:21,839 --> 00:05:23,960 Speaker 1: My name is jeff from the radio show Brook and 108 00:05:24,000 --> 00:05:26,680 Speaker 1: Jeffrey in the Morning. Your cousin Heather reached out to 109 00:05:26,760 --> 00:05:29,479 Speaker 1: us because she said you too share a Spotify playlist. 110 00:05:30,160 --> 00:05:35,760 Speaker 2: Yeah did, Yeah, Oh my gosh, I'm going to kick 111 00:05:35,760 --> 00:05:37,080 Speaker 2: her off with my Spotify account. 112 00:05:37,200 --> 00:05:41,240 Speaker 1: You just listen to this and it will melt all 113 00:05:41,279 --> 00:05:43,040 Speaker 1: of your stress and sorrows away. 114 00:05:43,720 --> 00:05:47,359 Speaker 2: I every cover that you played, I'm going to go 115 00:05:47,400 --> 00:05:49,320 Speaker 2: into my app and block them all right now. 116 00:05:49,520 --> 00:05:51,400 Speaker 1: No, you won't hate it if you if you listen 117 00:05:51,480 --> 00:05:53,120 Speaker 1: to it with a big glass. 118 00:05:59,279 --> 00:06:02,679 Speaker 2: Wake every morning with poom taps weekday morning till the twenties. 119 00:06:03,240 --> 00:06:04,800 Speaker 2: Brooke and Jeffrey in the Morning.