1 00:00:02,440 --> 00:00:06,760 Speaker 1: Bloomberg Audio Studios, podcasts, radio news. 2 00:00:07,080 --> 00:00:09,239 Speaker 2: Let's get to that point, because shares with Abercromi and 3 00:00:09,320 --> 00:00:11,719 Speaker 2: Fisher are just absolutely staring today, the retailer raising its 4 00:00:11,720 --> 00:00:14,840 Speaker 2: full year outlook after blowing pass first quarter sales estimates. 5 00:00:14,840 --> 00:00:17,160 Speaker 2: The retailer now expects net growth to rise around ten 6 00:00:17,200 --> 00:00:19,919 Speaker 2: percent for the year. That's up from previous estimates of 7 00:00:19,960 --> 00:00:22,279 Speaker 2: four to six percent. Joining us now is Frand Horr. 8 00:00:22,400 --> 00:00:25,320 Speaker 2: What's the CEO of Abercrombie and Fitch. Friend, It's great 9 00:00:25,360 --> 00:00:29,960 Speaker 2: to get this perspective from you. What drove your killer year? 10 00:00:30,160 --> 00:00:32,720 Speaker 2: I mean, you've just been delivering quarter after quarter. Can 11 00:00:32,760 --> 00:00:34,800 Speaker 2: you pinpoint one or two things that have really helped 12 00:00:34,880 --> 00:00:35,440 Speaker 2: drive it for you? 13 00:00:35,880 --> 00:00:36,200 Speaker 1: Sure? 14 00:00:36,360 --> 00:00:38,919 Speaker 3: So to your point, coming off of a defining year 15 00:00:38,920 --> 00:00:40,720 Speaker 3: for us in twenty twenty three and then taking that 16 00:00:40,800 --> 00:00:43,960 Speaker 3: momentum right into the first quarter and having a record quarter, 17 00:00:44,479 --> 00:00:47,440 Speaker 3: just an incredibly exciting day to hear today today here 18 00:00:47,479 --> 00:00:48,240 Speaker 3: on campus. 19 00:00:49,200 --> 00:00:50,680 Speaker 1: What drove that are a couple of things. 20 00:00:50,720 --> 00:00:54,120 Speaker 3: I think most importantly, our formula of staying close to 21 00:00:54,160 --> 00:00:57,520 Speaker 3: the customer and really understanding what their lifestyle is and 22 00:00:57,560 --> 00:01:00,360 Speaker 3: what they're looking for is key to our success. US 23 00:01:00,840 --> 00:01:04,480 Speaker 3: that companied with a lean inventory and this chase model 24 00:01:04,480 --> 00:01:06,840 Speaker 3: that we have created that helps us make sure that 25 00:01:06,880 --> 00:01:09,440 Speaker 3: we're listening, we're testing, we're learning, and we're reacting to 26 00:01:09,440 --> 00:01:10,640 Speaker 3: the business in real time. 27 00:01:11,000 --> 00:01:12,920 Speaker 1: It's really helping us drive these results. 28 00:01:13,360 --> 00:01:15,760 Speaker 2: We had a great line in our Bloomberg piece that said, 29 00:01:15,959 --> 00:01:19,200 Speaker 2: you extended your bounce back from the teen fashion graveyard, 30 00:01:19,200 --> 00:01:20,720 Speaker 2: and I thought that was a really good image and 31 00:01:20,760 --> 00:01:24,000 Speaker 2: analysts responding to your quarter or asking the question, how 32 00:01:24,040 --> 00:01:27,600 Speaker 2: long can you keep up this extraordinarily strong pace of growth, 33 00:01:27,720 --> 00:01:28,320 Speaker 2: what do you think? 34 00:01:29,200 --> 00:01:31,960 Speaker 3: Well, the exciting thing is that we've actually separated the brands. 35 00:01:32,000 --> 00:01:35,000 Speaker 3: If you go back through the history, Hollister is truly 36 00:01:35,040 --> 00:01:38,840 Speaker 3: the iconic global teen brand, and we've been able to 37 00:01:38,959 --> 00:01:40,520 Speaker 3: really age up Abercrombie. 38 00:01:40,600 --> 00:01:42,360 Speaker 1: We've expanded the addressable market. 39 00:01:42,400 --> 00:01:44,959 Speaker 3: I mean, the consumer now starts with Abercrombie when they're 40 00:01:45,200 --> 00:01:47,520 Speaker 3: in their early twenties, they stay with us well through 41 00:01:47,520 --> 00:01:53,240 Speaker 3: their forties. And additionally, we've just completely grown all the categories, 42 00:01:53,360 --> 00:01:55,800 Speaker 3: no longer being a jeans and T shirt company, but 43 00:01:55,880 --> 00:01:59,640 Speaker 3: caring for all their different lifestyles. It's truly a lifestyle brand. 44 00:02:00,120 --> 00:02:03,720 Speaker 3: Is trying to explain today they come to us for 45 00:02:03,840 --> 00:02:07,880 Speaker 3: all sorts of occasions from their wedding parties to their 46 00:02:07,920 --> 00:02:09,919 Speaker 3: bachelorette parties, to where to. 47 00:02:09,919 --> 00:02:11,800 Speaker 1: Work, to going out on the weekends. 48 00:02:11,919 --> 00:02:14,440 Speaker 3: So the addressable market as well as the range of 49 00:02:14,440 --> 00:02:16,400 Speaker 3: what we offer is much greater than what it used 50 00:02:16,400 --> 00:02:16,600 Speaker 3: to be. 51 00:02:17,080 --> 00:02:19,200 Speaker 4: Friend, I want to talk a little bit about pricing 52 00:02:19,400 --> 00:02:22,839 Speaker 4: and pricing power, if you will. I know the discounting 53 00:02:22,919 --> 00:02:25,600 Speaker 4: has always been an issue for retailers. You've held the 54 00:02:25,639 --> 00:02:27,520 Speaker 4: line at least for the last couple of years on 55 00:02:27,560 --> 00:02:29,840 Speaker 4: that here kind of limiting those discounts in a way 56 00:02:30,040 --> 00:02:32,360 Speaker 4: that certainly helped the bottom line. Do you have confidence 57 00:02:32,520 --> 00:02:36,120 Speaker 4: that you can continue to limit those discounts. 58 00:02:36,040 --> 00:02:38,200 Speaker 3: Jeremy, I'm so proud of the progress that we've been 59 00:02:38,200 --> 00:02:40,240 Speaker 3: able to make. If you think about the aur that 60 00:02:40,280 --> 00:02:42,320 Speaker 3: we have been able to grow since twenty nineteen and 61 00:02:42,360 --> 00:02:45,880 Speaker 3: both brands, double digit is done by twofold. 62 00:02:46,000 --> 00:02:47,840 Speaker 1: One is through reducing our promotions. 63 00:02:47,919 --> 00:02:50,440 Speaker 3: Right this discount to ticket for us used to be 64 00:02:50,560 --> 00:02:54,000 Speaker 3: thirty forty to fifty percent. Today it makes a customer 65 00:02:54,040 --> 00:02:58,080 Speaker 3: happy at fifteen or twenty percent. As well as making 66 00:02:58,120 --> 00:03:00,400 Speaker 3: sure that the inventory is lean, and that's really the 67 00:03:00,440 --> 00:03:03,679 Speaker 3: other key piece to its making sure that they buy 68 00:03:03,720 --> 00:03:05,600 Speaker 3: it when they see it, it may not be there 69 00:03:05,600 --> 00:03:07,839 Speaker 3: the next time that they come into the store, So 70 00:03:07,919 --> 00:03:12,000 Speaker 3: our expectation every season is to come in with basically 71 00:03:12,360 --> 00:03:15,000 Speaker 3: I guess I would call it flat promotions to the 72 00:03:15,040 --> 00:03:17,480 Speaker 3: prior year, and then the customer really tells us, you 73 00:03:17,480 --> 00:03:19,560 Speaker 3: know what their appetite is, and we can flex our 74 00:03:19,600 --> 00:03:22,440 Speaker 3: muscle every week and make those decisions. 75 00:03:22,080 --> 00:03:23,560 Speaker 4: As you sort of try it. Though you have to, 76 00:03:23,600 --> 00:03:25,240 Speaker 4: of course, stay ahead of the trend to a certain 77 00:03:25,280 --> 00:03:26,880 Speaker 4: extent in order to sort of make sure you have 78 00:03:26,919 --> 00:03:29,280 Speaker 4: the right inventory for those folks when they come into 79 00:03:29,280 --> 00:03:32,040 Speaker 4: the store. Has that gotten more complicated or have you 80 00:03:32,080 --> 00:03:34,240 Speaker 4: found ways to make that process a little bit more 81 00:03:34,280 --> 00:03:36,120 Speaker 4: efficient or at least a little bit more reliable. 82 00:03:37,720 --> 00:03:38,280 Speaker 1: Great question. 83 00:03:38,360 --> 00:03:41,200 Speaker 3: Yeah, I would tell you that with both the digital 84 00:03:41,240 --> 00:03:44,240 Speaker 3: business as well as the in store business, we can 85 00:03:44,640 --> 00:03:48,440 Speaker 3: test our product pretty efficiently today. And then the key 86 00:03:48,520 --> 00:03:50,560 Speaker 3: is being ready with your supply chain and making sure 87 00:03:50,560 --> 00:03:53,320 Speaker 3: that it's agile enough that you have your fabrics ready 88 00:03:53,400 --> 00:03:55,400 Speaker 3: and that you can get the product in on a 89 00:03:55,480 --> 00:03:56,400 Speaker 3: very quick basis. 90 00:03:57,040 --> 00:04:01,440 Speaker 2: When you take a look frand at the overall consumer appetite, 91 00:04:01,600 --> 00:04:04,160 Speaker 2: we keep seeing lots of different signals that the consumer 92 00:04:04,200 --> 00:04:07,200 Speaker 2: is slowing down. Are you noticing any of that. And 93 00:04:07,200 --> 00:04:08,960 Speaker 2: if you had to predict out the next twelve months, 94 00:04:08,960 --> 00:04:10,600 Speaker 2: how would you describe your consumer? 95 00:04:11,800 --> 00:04:13,400 Speaker 3: Yeah, Alex, I guess my answer to that would be 96 00:04:13,400 --> 00:04:15,520 Speaker 3: if you look at the results for twenty three and 97 00:04:15,560 --> 00:04:17,440 Speaker 3: you look at the results for the first quarter, clearly 98 00:04:17,480 --> 00:04:20,320 Speaker 3: that's not what we're seeing from our consumer. I think 99 00:04:20,360 --> 00:04:23,800 Speaker 3: the key is if you offer the consumer the right product, 100 00:04:24,120 --> 00:04:27,880 Speaker 3: the right fashion component at the right value, they are responding. 101 00:04:27,880 --> 00:04:30,880 Speaker 3: And the customers in any economic time have a choice 102 00:04:30,880 --> 00:04:33,599 Speaker 3: on where to shop, and they are choosing us, and 103 00:04:33,640 --> 00:04:35,119 Speaker 3: that is true in Hollister as well. 104 00:04:35,279 --> 00:04:36,880 Speaker 2: Are you noticing how they're paying it all? Like? I 105 00:04:36,960 --> 00:04:38,520 Speaker 2: know you do the buy now, pay later stuff, Like 106 00:04:38,520 --> 00:04:40,400 Speaker 2: are we seeing any more sort of on credit? Are 107 00:04:40,400 --> 00:04:43,040 Speaker 2: there delinquencies on that or delay payment or buy now 108 00:04:43,040 --> 00:04:44,880 Speaker 2: pay later any other read through I can get. 109 00:04:45,920 --> 00:04:48,680 Speaker 3: No, there's been no change to any of the payment 110 00:04:49,240 --> 00:04:50,039 Speaker 3: That's really amazing. 111 00:04:50,320 --> 00:04:53,040 Speaker 4: And what about expansion going off forward? Frand I mean, 112 00:04:53,400 --> 00:04:55,679 Speaker 4: what are you at around like seven hundred and fifty stores? 113 00:04:55,680 --> 00:04:57,160 Speaker 4: Are you planning to increase account? 114 00:04:58,120 --> 00:04:58,280 Speaker 1: Yeah? 115 00:04:58,320 --> 00:05:01,560 Speaker 3: We have an opportunity both bastically as well as internationally 116 00:05:01,680 --> 00:05:05,080 Speaker 3: to continue to grow our store base. In twenty twenty three, 117 00:05:05,200 --> 00:05:08,159 Speaker 3: we opened up sixty five new experiences around the world. 118 00:05:08,440 --> 00:05:11,119 Speaker 3: We'll open up about one hundred and twenty five this year. 119 00:05:11,520 --> 00:05:13,440 Speaker 3: You know, the opportunity for us is to gain back 120 00:05:13,440 --> 00:05:16,200 Speaker 3: a lot of share internationally. We've been on quite a 121 00:05:16,279 --> 00:05:18,680 Speaker 3: chair in North America for the past few years and 122 00:05:18,800 --> 00:05:22,400 Speaker 3: just starting to see our playbook you know, exported internationally 123 00:05:22,440 --> 00:05:24,039 Speaker 3: and really starting to work there as well. 124 00:05:24,200 --> 00:05:26,360 Speaker 4: Where internationally, because I mean, this is still a company 125 00:05:26,400 --> 00:05:28,279 Speaker 4: that it's the lion's share of its sales here in 126 00:05:28,320 --> 00:05:31,800 Speaker 4: the US and North America. Where internationally are the best opportunities. 127 00:05:32,560 --> 00:05:34,919 Speaker 3: I would tell you that in the Maya region, the 128 00:05:35,000 --> 00:05:40,200 Speaker 3: UK and Germany are two biggest countries outside of the US. 129 00:05:40,640 --> 00:05:41,920 Speaker 1: That is what we're currently focused. 130 00:05:42,000 --> 00:05:44,640 Speaker 3: We've built a team in London that's helping us localize 131 00:05:44,640 --> 00:05:47,240 Speaker 3: our assortments and localize our promotions and make sure that 132 00:05:47,279 --> 00:05:50,400 Speaker 3: we deliver our product appropriately. 133 00:05:49,839 --> 00:05:52,360 Speaker 1: From a calendar and a customer wearing perspective. 134 00:05:52,839 --> 00:05:54,960 Speaker 4: All right, friend, well, we really appreciate you taking time 135 00:05:55,200 --> 00:05:57,599 Speaker 4: to be with us today. Our Frand Horwitz there, the 136 00:05:57,640 --> 00:06:00,720 Speaker 4: CEO of Abercrombie and Fitch, coming off of its first 137 00:06:00,760 --> 00:06:03,400 Speaker 4: quarter earnings report here and some pretty decent numbers twenty 138 00:06:03,400 --> 00:06:05,919 Speaker 4: one percent comp sales growth ALEX and of course the 139 00:06:05,920 --> 00:06:08,560 Speaker 4: guidance that they gave going forward also pleasing investors. You 140 00:06:08,600 --> 00:06:11,160 Speaker 4: see that in the share price of twenty four percent 141 00:06:11,240 --> 00:06:11,680 Speaker 4: on the day