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Speaker 1: One eight hundred do uy away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy

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Speaker 1: away dot com or call eight hundred do you y.

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Speaker 2: Away Today we call a woman who uses one of

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Speaker 2: those box meal prep services. Yeah, you know where they

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Speaker 2: deliver a bunch of prepackaged dinners to your house. Well,

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Speaker 2: her latest shipment was missing a meal. She emailed the

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Speaker 2: company asking about a refund and then told her roommate

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Speaker 2: about it. So, you know what, We're more than happy

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Speaker 2: to do that for her, if she can navigate through

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Speaker 2: the most annoying automated help system ever. Yeah, if your

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Speaker 2: phone sat right now. Hello, Hi, I'm calling from Chef Mealboxes.

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Speaker 2: Is this Christine Long? Hi? Christine, My name is Rick. Rick. Osh.

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Speaker 2: We got a request from your account saying you'd like

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Speaker 2: a refund for an incorrect meal you received. Is that right?

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Speaker 1: Yeah?

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Speaker 3: That is because normally I order six of these and

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Speaker 3: this time I only got five. So something.

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Speaker 2: Oh no, I'm sorry to hear that.

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Speaker 3: Yeah, it was pretty disappointing.

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Speaker 2: I can understand, so our automated system is going to

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Speaker 2: handle that for you. Just follow the prompts and we're

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Speaker 2: going to make this right.

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Speaker 3: Can you just do it now? Please?

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Speaker 2: I'm so sorry. Everything runs through our system now, but

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Speaker 2: it's actually very simple. You should just be in and

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Speaker 2: out real quick.

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Speaker 4: Okay, I guess if I have to.

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Speaker 2: Yeah, so just hold and I'll patch you through. Okay,

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Speaker 2: Thank you.

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Speaker 3: Are you hungry? Are you hungry?

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Speaker 1: Yes?

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Speaker 2: I am a banana yu young young Yum yumy young.

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Speaker 2: This is weird.

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Speaker 4: Press one if you'd like to learn more about our

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Speaker 4: food delivery process. Press two if you would not like

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Speaker 4: to learn more about our food delivery process. Press three

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Speaker 4: if you just want to know just a little bit

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Speaker 4: about it. Press four if you want to know much

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Speaker 4: more about it, Or press five if you want to

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Speaker 4: know the medium average amount so more than a little,

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Speaker 4: but also less than the most via.

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Speaker 3: Operator.

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Speaker 4: Or you can press six if you'd like a different

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Speaker 4: set of options, or.

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Speaker 3: You yes, I am as a ridiculous from.

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Speaker 1: Operating yung yum yum yum yum yung yong.

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Speaker 4: Press one if you are calling about our new line

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Speaker 4: of vegan meals. Press two if you are calling about

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Speaker 4: our new line of vegetarian meals. Press three. If you

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Speaker 4: are interest in our new line of high carb, low fat,

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Speaker 4: vegan vegetarian meals with a giant brownie on the side.

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Speaker 3: Oh my god.

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Speaker 4: PRIs four if you just want us to send you

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Speaker 4: a bag of flax seed, or you can Press five

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Speaker 4: if you'd like to hear a different set of options.

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Speaker 3: Why is wrong with the thing? Yes? This again? M Yum,

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Speaker 3: yum yum.

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Speaker 4: Press one. If you'd like your food delivery to be

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Speaker 4: dropped off at your front door, with the label facing

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Speaker 4: the street. Press two. If you'd like your delivery to

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Speaker 4: be dropped off to the side of your house so

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Speaker 4: no one knows you can't cook. This is the dumb

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Speaker 4: automated Press three. If you'd like your delivery to be

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Speaker 4: placed inside a bush or shrub near your property so

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Speaker 4: your partner has no idea you're sneaking extra food into

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Speaker 4: the house. Dress for If you'd like us to add

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Speaker 4: a family sized bag of Cheetos to your delivery in

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Speaker 4: an unmarked box.

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Speaker 3: Where's the refund option? You? No? Yes, music, I don't want.

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Speaker 2: This cheff mealboxes. This is rick o'sheha How can.

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Speaker 1: I help you?

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Speaker 3: Hey, you're the guy who transferred me.

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Speaker 2: For my refund.

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Speaker 3: Uh?

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Speaker 2: I'm sorry? Who is this?

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Speaker 3: This is Christine? We literally just had a conversation two

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Speaker 3: minutes ago.

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Speaker 1: How do you not remember this?

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Speaker 2: Uh? Keep going? What was your issue?

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Speaker 3: I was calling about the food delivery box and then

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Speaker 3: you sent me to this both audio voicemail that kept

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Speaker 3: playing this annoying song and there was no even option

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Speaker 3: for for trying to talk to customer service on there

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Speaker 3: or getting a refunded.

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Speaker 2: You know what, that's probably on me. I must have

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Speaker 2: not sent you through to our refund center.

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Speaker 3: I told you I don't have.

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Speaker 4: Time for this, So welcome to the refund center.

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Speaker 3: Yeah.

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Speaker 4: Ohmress one if you would not like to get a

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Speaker 4: refund for a missing or damaged meal, now press two.

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Speaker 4: If you'd like to skip your missing meal and let

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Speaker 4: our company keep your money. Pross three. If you'd like

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Speaker 4: to learn all about our baby oatter welfare program that

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Speaker 4: specializes in tender meat consumption baby or press four. If

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Speaker 4: your roommate's name is Zara and she's doing a prank

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Speaker 4: phone call on you.

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Speaker 3: Why are you talking about my roommate Zara?

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Speaker 2: Oh my god, Christine, you're on a radio choke called

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Speaker 2: Brook and Jeffrey in the Morning. This is a prank call.

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Speaker 3: Why what?

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Speaker 2: It's because your roommates Zara told us that you requested

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Speaker 2: a refund. She wanted us to mess with you. Look, look,

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Speaker 2: I know the prank is done, but I actually do

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Speaker 2: need to send you to our automated system just one

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Speaker 2: last time.

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Speaker 3: Okay, No, I didn't handle it.

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Speaker 4: Press one if you thought the phone tap was funny,

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Speaker 4: we'll truss two. If you'd like us to send you

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Speaker 4: a complimentary meal of roasted garlic and butter baby otter

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Speaker 4: ragu no no, no, wake up every morning with boom

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Speaker 4: taps weekday mornings on the twenties Brooke and Jeffrey in

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Speaker 4: the Morning.