1 00:00:00,120 --> 00:00:10,440 Speaker 1: It's another twenties. Hello. UM, I was looking to speak 2 00:00:10,440 --> 00:00:15,120 Speaker 1: with Barry. This is Hee. Um hi Barry. UM, lovely 3 00:00:15,440 --> 00:00:18,840 Speaker 1: day to you. Um. So my name is Duncan and 4 00:00:19,000 --> 00:00:23,800 Speaker 1: I work for investments. Um, so how are you doing today? 5 00:00:23,880 --> 00:00:26,320 Speaker 1: I'm fine? How can I help you? Um? Well, so, 6 00:00:26,360 --> 00:00:28,720 Speaker 1: according to our records, you have a four O one 7 00:00:28,800 --> 00:00:32,440 Speaker 1: K account with us for um the last thirteen years 8 00:00:32,560 --> 00:00:35,000 Speaker 1: and so well, I was calling to say we appreciate 9 00:00:35,040 --> 00:00:39,760 Speaker 1: your business. Yeah, thank you. That that's correct thirteen years. So. UM, 10 00:00:39,760 --> 00:00:41,760 Speaker 1: I don't know if you check your balance online or not, 11 00:00:41,960 --> 00:00:45,600 Speaker 1: but um, you might notice sort of a small discrepancy 12 00:00:45,680 --> 00:00:49,239 Speaker 1: the next time you log on. So just a small one. 13 00:00:49,280 --> 00:00:53,400 Speaker 1: What are you talking about? Um? So okay, So well 14 00:00:53,440 --> 00:00:56,680 Speaker 1: I'm I'm new here and well my bosses are still 15 00:00:56,680 --> 00:01:00,000 Speaker 1: trying to figure it out. But UM, I think i'm 16 00:01:00,080 --> 00:01:08,040 Speaker 1: accidentally um deleted your account. So what what how did 17 00:01:08,040 --> 00:01:11,319 Speaker 1: you just say you deleted my account? Um? Well yeah, 18 00:01:11,360 --> 00:01:14,200 Speaker 1: but I don't think permanently. And UM, I'm really sorry. 19 00:01:14,400 --> 00:01:16,440 Speaker 1: I was just practicing my keystrokes and then I had 20 00:01:16,440 --> 00:01:19,520 Speaker 1: your account up and then UM like poof, it's gone 21 00:01:19,600 --> 00:01:22,920 Speaker 1: pretty clock so and um wait wait wait wait wait 22 00:01:22,959 --> 00:01:25,920 Speaker 1: wait you're telling me that somehow you screwed up and 23 00:01:26,000 --> 00:01:30,959 Speaker 1: you hit a button and deleted my account. Um yeah, 24 00:01:30,959 --> 00:01:32,720 Speaker 1: that's pretty much try. I was telling you, UM, and 25 00:01:32,720 --> 00:01:35,720 Speaker 1: I'm not how can you delete? I had over one 26 00:01:35,840 --> 00:01:40,520 Speaker 1: hundred thousand dollars in that account. Oh okay, because that 27 00:01:40,640 --> 00:01:47,240 Speaker 1: was gonna win the money. Um, so it's there's my money. 28 00:01:47,640 --> 00:01:49,600 Speaker 1: I'm sorry. I don't know where it went. It just 29 00:01:49,640 --> 00:01:53,160 Speaker 1: didn't disappeared to the air. It's still there. Um. Well yeah, 30 00:01:53,240 --> 00:01:55,320 Speaker 1: that's the thing is that nobody knows where it went now. 31 00:01:55,480 --> 00:01:56,880 Speaker 1: And I was gonna ask you if you knew if 32 00:01:56,880 --> 00:01:58,360 Speaker 1: it was over one hundred dollars, and it sounds like 33 00:01:58,400 --> 00:02:00,480 Speaker 1: you did have more than one hundred dollars. The names 34 00:02:00,800 --> 00:02:03,040 Speaker 1: you damn mind, it's over one hundred dollars. I've had 35 00:02:03,080 --> 00:02:06,160 Speaker 1: this for for thirteen years. My fall one k. This 36 00:02:06,280 --> 00:02:09,920 Speaker 1: is my retirement. Oh um yeah, okay, so it was 37 00:02:09,960 --> 00:02:13,200 Speaker 1: definitely over one hundred dollars on Um no, no, it 38 00:02:13,240 --> 00:02:17,040 Speaker 1: was over one hundred thousand dollars. I'm sorry to interrupt you, sir, 39 00:02:17,160 --> 00:02:19,400 Speaker 1: but my name is Duncan and UM, I would appreciate 40 00:02:19,400 --> 00:02:22,519 Speaker 1: it if you didn't um call me other names then Okay, 41 00:02:23,160 --> 00:02:26,080 Speaker 1: I guess you could call me D. What because I 42 00:02:26,120 --> 00:02:27,800 Speaker 1: have my friend my friend called one of my friends 43 00:02:27,800 --> 00:02:30,120 Speaker 1: calls me D. I don't care what your friend calls you. 44 00:02:30,160 --> 00:02:32,800 Speaker 1: I'd call you an idiot. That's what you are. Okay, well, 45 00:02:32,800 --> 00:02:35,800 Speaker 1: I would rather know Forrest Gump stupid is a stupid does? 46 00:02:35,880 --> 00:02:40,720 Speaker 1: All right? Okay, so let's find common ground. Um. I'm 47 00:02:40,720 --> 00:02:43,160 Speaker 1: gonna attempt to find common ground with you, as they 48 00:02:43,160 --> 00:02:45,960 Speaker 1: told me to do in my customer service training. Um. 49 00:02:46,000 --> 00:02:49,720 Speaker 1: I also like movies. What well, you brought up the 50 00:02:49,760 --> 00:02:51,840 Speaker 1: movie Forrest Gump, which is an older movie that I 51 00:02:52,160 --> 00:02:55,720 Speaker 1: have seen, cares about Forest Stump. Oh, I'm talking about 52 00:02:55,720 --> 00:03:00,520 Speaker 1: a hundred thousand dollars. Um Um. I know that stressful, 53 00:03:00,560 --> 00:03:02,200 Speaker 1: but sometimes it helps to think about some of your 54 00:03:02,200 --> 00:03:04,680 Speaker 1: favorite things. So um, let's talk about Tom Hanks movies 55 00:03:04,919 --> 00:03:10,119 Speaker 1: for the no no, tell me who's working on this problem, 56 00:03:10,639 --> 00:03:16,080 Speaker 1: tell me who's kind of retiring my mother money? Oh? Um? Okay, 57 00:03:16,160 --> 00:03:19,239 Speaker 1: so um, did you know did you see Saving Private 58 00:03:19,320 --> 00:03:26,200 Speaker 1: Ryan with Tom Hiks stressful situation and he handled things? Okay, 59 00:03:26,240 --> 00:03:28,359 Speaker 1: I'll stop talking about Tom Hanks because I feel like 60 00:03:28,400 --> 00:03:30,120 Speaker 1: you don't want to go down that road with me, 61 00:03:30,160 --> 00:03:35,560 Speaker 1: but I will tell you that of course no money um, 62 00:03:35,640 --> 00:03:37,560 Speaker 1: um sir. Okay, So I'm sorry about that. Um, I 63 00:03:37,560 --> 00:03:39,600 Speaker 1: do have a head cold and that's why I'm having 64 00:03:39,640 --> 00:03:42,280 Speaker 1: trouble sort of staying on the topic. Um. So well, 65 00:03:42,320 --> 00:03:44,160 Speaker 1: maybe he's going to come in to work today before 66 00:03:44,160 --> 00:03:47,200 Speaker 1: we delete somebody's like saving Okay, So if we could 67 00:03:47,200 --> 00:03:50,600 Speaker 1: get here, how are you going to my family? If 68 00:03:50,600 --> 00:03:54,480 Speaker 1: we could just get back to the most important issue here, yes, yes, 69 00:03:54,600 --> 00:03:57,040 Speaker 1: if we could go back to find me out where 70 00:03:57,440 --> 00:04:00,960 Speaker 1: my money is. Um, well that's actually not the important issue. 71 00:04:00,960 --> 00:04:03,240 Speaker 1: The important issue is, like, how do you feel about um, 72 00:04:03,360 --> 00:04:07,040 Speaker 1: Colin Hanks, Tom Hanks's son. I'm kidding me. Well no, 73 00:04:07,120 --> 00:04:09,520 Speaker 1: because I'm very undecided. I was gonna try to see 74 00:04:09,520 --> 00:04:11,560 Speaker 1: you like what you thought about that? Well, we try 75 00:04:11,640 --> 00:04:15,760 Speaker 1: to find some common crown talking. Okay, Well that was 76 00:04:15,800 --> 00:04:18,400 Speaker 1: actually about Colin Hanks, um, his son. So I thought 77 00:04:18,400 --> 00:04:21,200 Speaker 1: we were moving on. I don't care. You're gonna be fired, 78 00:04:21,640 --> 00:04:29,880 Speaker 1: um for talking about movies or mothers. Um. Have you 79 00:04:29,880 --> 00:04:32,920 Speaker 1: ever thought that maybe it's at your ex girlfriend Cassandra's house? Well, 80 00:04:33,040 --> 00:04:36,600 Speaker 1: maybe she took the money or what what are you 81 00:04:36,640 --> 00:04:39,279 Speaker 1: talking about Cassandra for? Well, you have an ex girlfriend 82 00:04:39,360 --> 00:04:42,400 Speaker 1: named Cassandra, right, um, and I'm wondering if maybe you 83 00:04:42,520 --> 00:04:44,400 Speaker 1: know that. Oh, that's because she asked me to do 84 00:04:44,400 --> 00:04:46,320 Speaker 1: this prank phone calling you. So I'm doing that prank 85 00:04:46,320 --> 00:04:48,600 Speaker 1: phone call for her. And then I thought maybe she's 86 00:04:48,600 --> 00:04:52,640 Speaker 1: gonna take your money or something. Oh my gosh, this 87 00:04:52,720 --> 00:04:55,040 Speaker 1: is actually Jewel from Brook and Jewel in the morning 88 00:04:55,279 --> 00:04:57,320 Speaker 1: doing a phone tap on you and your ex girlfriend. 89 00:04:57,360 --> 00:05:04,279 Speaker 1: Cassandra set you up. Did you think you really lost 90 00:05:04,320 --> 00:05:10,480 Speaker 1: your life savings? Okay, but um, we still haven't heard 91 00:05:10,520 --> 00:05:13,720 Speaker 1: your feelings on Tom Hicks. Oh no, no, I never 92 00:05:13,839 --> 00:05:17,040 Speaker 1: want to talk about Tomic ever. Get in my life. 93 00:05:18,400 --> 00:05:21,440 Speaker 1: Wake up every morning with Chubal phone tabs weekday mornings 94 00:05:21,440 --> 00:05:24,400 Speaker 1: on the twenties, Holy On Moving ninety two point five