1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian the Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners Alife. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,960 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,440 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your enginies. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:49,000 Speaker 1: and ready to take your call. 15 00:00:50,880 --> 00:00:52,960 Speaker 2: Oh it's my turn again. Look at this here. We 16 00:00:53,000 --> 00:00:55,480 Speaker 2: are once again glad to be here with you, Ronanani 17 00:00:55,480 --> 00:00:57,560 Speaker 2: and the Car Doctor at Everybody Service Atay five five 18 00:00:57,600 --> 00:01:00,800 Speaker 2: five six zero nine nine zero zero. And I can 19 00:01:00,840 --> 00:01:03,840 Speaker 2: see by the comments and the numbers that you guys 20 00:01:03,880 --> 00:01:06,040 Speaker 2: are enjoying the YouTube channel. Thank you very much. We 21 00:01:06,080 --> 00:01:08,160 Speaker 2: appreciate the feedback. Good in bed. You know, listen, we 22 00:01:08,160 --> 00:01:09,280 Speaker 2: want to know what we're doing right, we want to 23 00:01:09,280 --> 00:01:11,959 Speaker 2: know what we're doing wrong. And we appreciate you guys 24 00:01:12,000 --> 00:01:14,080 Speaker 2: taking a look at the YouTube channel and commenting on 25 00:01:14,120 --> 00:01:17,320 Speaker 2: the videos. By all means do so. We appreciate the 26 00:01:17,720 --> 00:01:20,679 Speaker 2: T shirt and hat sales they helped fundle all this, 27 00:01:21,520 --> 00:01:23,720 Speaker 2: and we also appreciate all the things you guys tell 28 00:01:23,800 --> 00:01:25,880 Speaker 2: us on Facebook. So by all means, use our social 29 00:01:25,959 --> 00:01:29,280 Speaker 2: media and keep them coming. By all means, keep them coming. 30 00:01:29,640 --> 00:01:31,840 Speaker 2: Let's help up the phones right away, because I know 31 00:01:31,920 --> 00:01:35,319 Speaker 2: Tom's busy and he's gonna point me in every direction. 32 00:01:35,400 --> 00:01:39,000 Speaker 2: So let's go to Steven, Maine, nineteen f three fifty 33 00:01:39,520 --> 00:01:41,319 Speaker 2: and see what's going on here. Steve. Welcome to the 34 00:01:41,319 --> 00:01:42,520 Speaker 2: car doctor, sir. How can I help? 35 00:01:43,400 --> 00:01:46,399 Speaker 3: Well, I'm in a pinch and I'm looking for direction. 36 00:01:46,600 --> 00:01:46,919 Speaker 2: Okay. 37 00:01:48,120 --> 00:01:51,960 Speaker 3: It's a six to two twenty nineteen f three fifty, 38 00:01:53,080 --> 00:01:55,880 Speaker 3: and the vehicle is dying and it acts like it's 39 00:01:55,960 --> 00:01:58,440 Speaker 3: running right out of fuel. Okay, and you know, so 40 00:01:58,480 --> 00:02:01,279 Speaker 3: I put a fuel pressure gauge on it, holding steady 41 00:02:01,320 --> 00:02:07,160 Speaker 3: at fifty eight PSI doesn't change. Remember the old cobratd ones. 42 00:02:07,200 --> 00:02:11,919 Speaker 3: You'd feather the fuel the carbretor to keep it running. Yep, No, 43 00:02:12,120 --> 00:02:14,960 Speaker 3: that's what it acts like, man. And then but it 44 00:02:15,040 --> 00:02:17,240 Speaker 3: won't move and there's not enough power for it to move, 45 00:02:17,280 --> 00:02:18,200 Speaker 3: and then it just dies. 46 00:02:18,720 --> 00:02:20,680 Speaker 2: And then what do you do to give it to restart? 47 00:02:21,360 --> 00:02:24,760 Speaker 3: Turnkey? Sometimes it will start right back up. Other times 48 00:02:25,200 --> 00:02:27,000 Speaker 3: you have to crank it for a while or just 49 00:02:27,200 --> 00:02:29,679 Speaker 3: let it sit for a while. And the weird part 50 00:02:29,800 --> 00:02:36,560 Speaker 3: is sometimes this started for the customer last fall in 51 00:02:36,680 --> 00:02:38,560 Speaker 3: the beginning of the plow season. It did it to 52 00:02:38,639 --> 00:02:40,760 Speaker 3: him twice, and then he thought the throttle body was 53 00:02:40,800 --> 00:02:43,320 Speaker 3: freezing up. I'm like, that doesn't happen no more, right, 54 00:02:44,200 --> 00:02:46,240 Speaker 3: So he wanted to put a throttle body on it, 55 00:02:46,280 --> 00:02:49,320 Speaker 3: and I'm like, I really and unless I see this 56 00:02:49,440 --> 00:02:51,480 Speaker 3: so wrong, I really don't want to do that. 57 00:02:51,840 --> 00:02:54,320 Speaker 2: Okay, So well here let's do this. What scan tool 58 00:02:54,320 --> 00:02:54,720 Speaker 2: do you have? 59 00:02:54,880 --> 00:02:56,280 Speaker 3: Steve snap on? 60 00:02:56,360 --> 00:02:56,640 Speaker 4: All right? 61 00:02:56,720 --> 00:03:00,519 Speaker 2: Yeah, nothing wrote that if you crank it while it's 62 00:03:00,600 --> 00:03:02,880 Speaker 2: dead or won't start for lack of a better way 63 00:03:02,880 --> 00:03:05,480 Speaker 2: to put it. And it's got fuel pressure right yep, 64 00:03:05,600 --> 00:03:09,480 Speaker 2: scantool show our PM signal, Yes, sir, we see pulse 65 00:03:09,480 --> 00:03:10,960 Speaker 2: with on the injectors. 66 00:03:11,360 --> 00:03:14,639 Speaker 3: That's the one thing it said. Or is it one 67 00:03:14,720 --> 00:03:17,480 Speaker 3: point five? Or does that sound right? 68 00:03:18,120 --> 00:03:22,000 Speaker 2: It's it's it shows something right, that sounds low though 69 00:03:22,040 --> 00:03:23,640 Speaker 2: you would think that it would be it would be 70 00:03:23,680 --> 00:03:28,400 Speaker 2: holding it wide open, right, yes, all right? So so 71 00:03:28,720 --> 00:03:33,000 Speaker 2: why don't we do this? Why don't we disable fuel? 72 00:03:33,919 --> 00:03:37,280 Speaker 2: I don't care, unplug the fuel pump and crank it 73 00:03:37,320 --> 00:03:42,040 Speaker 2: over when it's working. Why don't we look at good first? Okay, 74 00:03:42,040 --> 00:03:44,400 Speaker 2: all right, and see what injector pulse with is. Then 75 00:03:45,040 --> 00:03:46,760 Speaker 2: I bet it's I bet it's higher than that. I 76 00:03:46,760 --> 00:03:51,200 Speaker 2: bet it's probably three to five milliseconds, right, I bet 77 00:03:51,240 --> 00:03:52,400 Speaker 2: you it's a pretty high I bet you it's a 78 00:03:52,440 --> 00:03:55,000 Speaker 2: pretty high pulse with. And then maybe the clue is, 79 00:03:55,000 --> 00:03:56,440 Speaker 2: why don't we have more of a pulse with? 80 00:03:57,880 --> 00:03:58,200 Speaker 5: Have you? 81 00:03:58,600 --> 00:04:01,960 Speaker 2: Have you seen the bulletin from Ford September of twenty 82 00:04:02,040 --> 00:04:05,800 Speaker 2: nineteen nineteen DESH twenty two ninety four that talks about 83 00:04:05,840 --> 00:04:08,119 Speaker 2: problems with the PCM relay terminals. 84 00:04:09,680 --> 00:04:13,320 Speaker 3: Nope, but I checked the you know, obviously I checked 85 00:04:13,320 --> 00:04:16,160 Speaker 3: the grounds and stuff. But it's hard to check it 86 00:04:16,200 --> 00:04:17,200 Speaker 3: when it's not acting up. 87 00:04:17,279 --> 00:04:18,359 Speaker 2: Yeah, absolutely, you know. 88 00:04:18,760 --> 00:04:20,640 Speaker 3: It's when you extremely hard. 89 00:04:20,440 --> 00:04:22,400 Speaker 2: When you when you said, when you said this guy, 90 00:04:22,440 --> 00:04:23,440 Speaker 2: this is a plow vehicle. 91 00:04:24,080 --> 00:04:26,440 Speaker 3: Yes, yeah, when it's forty one thousand miles on it. 92 00:04:26,480 --> 00:04:28,720 Speaker 2: And when you said plow vehicle, my ears perked up. 93 00:04:29,200 --> 00:04:31,560 Speaker 2: I always think I always think about the connectors. 94 00:04:31,680 --> 00:04:35,880 Speaker 3: She traded in at thirty eight thousand and my my 95 00:04:35,960 --> 00:04:38,880 Speaker 3: customer bought it and he's put like four thousand miles 96 00:04:38,880 --> 00:04:42,159 Speaker 3: on it, and he thinks she had this problem before 97 00:04:42,320 --> 00:04:43,640 Speaker 3: and that's why she traded. 98 00:04:43,360 --> 00:04:45,960 Speaker 2: It probably, So can you. 99 00:04:45,960 --> 00:04:47,960 Speaker 3: Be somebody had already been to the grounds and cleaned 100 00:04:47,960 --> 00:04:48,440 Speaker 3: them before. 101 00:04:48,480 --> 00:04:51,000 Speaker 2: I was Stevie, can you can you get this into 102 00:04:51,040 --> 00:04:54,480 Speaker 2: failure mode? Can you? 103 00:04:54,400 --> 00:04:55,320 Speaker 3: You cannot force it? 104 00:04:55,440 --> 00:04:58,159 Speaker 2: No, No, But I'm saying, can you if you drive 105 00:04:58,240 --> 00:05:00,560 Speaker 2: it enough, will it? Will it fail? Will it get 106 00:05:00,600 --> 00:05:01,560 Speaker 2: to a point of failure? 107 00:05:02,120 --> 00:05:02,360 Speaker 5: Yep? 108 00:05:02,480 --> 00:05:04,760 Speaker 2: When it gets to that point of failure? Or have 109 00:05:04,920 --> 00:05:07,880 Speaker 2: you ever had any communication faults? 110 00:05:08,320 --> 00:05:08,520 Speaker 3: No? 111 00:05:09,160 --> 00:05:12,040 Speaker 2: Okay, when it gets to that point of failure? Can 112 00:05:12,080 --> 00:05:12,640 Speaker 2: you scan it? 113 00:05:12,760 --> 00:05:12,920 Speaker 5: Right? 114 00:05:12,960 --> 00:05:17,000 Speaker 3: At that moment, I had a I had a LEAN code. 115 00:05:17,200 --> 00:05:21,000 Speaker 3: I actually had LEAN on both banks at one time, right, 116 00:05:21,839 --> 00:05:26,920 Speaker 3: And you know I put a fuel pump, the control 117 00:05:27,040 --> 00:05:30,800 Speaker 3: module for the fuel pump right, Because the customer was 118 00:05:30,839 --> 00:05:33,200 Speaker 3: like he got frustrated with me because they have taken 119 00:05:33,279 --> 00:05:34,800 Speaker 3: so long. He's like, I talked to so and so 120 00:05:34,920 --> 00:05:37,279 Speaker 3: they said do this. I'm like, you want me to 121 00:05:37,279 --> 00:05:40,640 Speaker 3: do I will, But it ain't the problem, right, I 122 00:05:40,839 --> 00:05:42,120 Speaker 3: changed it didn't change anything. 123 00:05:42,279 --> 00:05:46,880 Speaker 2: Mass airflow sensor right? Uh no, what is the map 124 00:05:46,920 --> 00:05:47,640 Speaker 2: sensor vehicle? 125 00:05:48,160 --> 00:05:48,360 Speaker 5: Yes? 126 00:05:48,600 --> 00:05:53,120 Speaker 2: Okay, So I wonder what the map sensor and pulse 127 00:05:53,160 --> 00:05:55,400 Speaker 2: with do in relation to each other, Which is the 128 00:05:55,400 --> 00:05:58,440 Speaker 2: point I was trying to get to. Okay, so I 129 00:05:58,440 --> 00:06:00,720 Speaker 2: would start to look at Let's stop looking at it 130 00:06:00,760 --> 00:06:03,320 Speaker 2: when it's broken and start trying to figure out what's bad. 131 00:06:03,360 --> 00:06:06,280 Speaker 2: Let's figure out what's good and what's working when it works, 132 00:06:07,000 --> 00:06:09,280 Speaker 2: and work our way backwards from there. Take a look 133 00:06:09,279 --> 00:06:11,800 Speaker 2: at that bulletin nineteen Dish twenty two ninety four where 134 00:06:11,800 --> 00:06:17,400 Speaker 2: they talk about repairing damage PCM power relay pins. Maybe 135 00:06:17,440 --> 00:06:21,360 Speaker 2: there's something there, all right, all right, And that's dated 136 00:06:21,600 --> 00:06:24,640 Speaker 2: September of nineteen if I remember it correctly. So I 137 00:06:24,640 --> 00:06:27,400 Speaker 2: don't know where this fell in the production year. But 138 00:06:27,600 --> 00:06:30,599 Speaker 2: then if we've got one and a half millisecond pulse 139 00:06:30,640 --> 00:06:34,520 Speaker 2: with doesn't sound like nearly enough you would think trying 140 00:06:34,560 --> 00:06:37,039 Speaker 2: to start the average vehicle, that's they're going to run 141 00:06:37,080 --> 00:06:41,240 Speaker 2: wide open or wider than that. Now now, and I'm 142 00:06:41,279 --> 00:06:43,680 Speaker 2: sure you know this. Of course, we're using a scan 143 00:06:43,839 --> 00:06:46,719 Speaker 2: tool for our data analysis, so it's buffered information. So 144 00:06:46,800 --> 00:06:47,760 Speaker 2: how accurate is it? 145 00:06:48,960 --> 00:06:50,120 Speaker 4: Maybe? 146 00:06:50,320 --> 00:06:50,560 Speaker 5: Right? 147 00:06:50,920 --> 00:06:51,120 Speaker 3: Right? 148 00:06:51,240 --> 00:06:53,880 Speaker 2: So maybe we just you know, go in and select 149 00:06:54,640 --> 00:06:57,560 Speaker 2: I don't know, two four six eight and just just 150 00:06:57,640 --> 00:06:59,960 Speaker 2: look at that and see does that speed up the scanner? 151 00:07:00,680 --> 00:07:03,200 Speaker 2: All right? And if I want to speed up the scanner, 152 00:07:03,200 --> 00:07:05,520 Speaker 2: I'm sure you know this also, but just you've dumped 153 00:07:05,600 --> 00:07:08,080 Speaker 2: that out of the scanner, right you don't you don't 154 00:07:08,080 --> 00:07:10,200 Speaker 2: hold you don't hold all your records because that slows 155 00:07:10,240 --> 00:07:12,200 Speaker 2: those things down. What do you have a Triton or 156 00:07:12,200 --> 00:07:17,880 Speaker 2: a Zeus? It's okay, nothing nothing wrong with that, brother, listen, 157 00:07:18,400 --> 00:07:20,160 Speaker 2: uh you know it just it just tells me what 158 00:07:20,200 --> 00:07:23,360 Speaker 2: we're working with. And I gotta tell you when you're ready. 159 00:07:23,400 --> 00:07:25,520 Speaker 2: Take a look at the Triton. I actually like my 160 00:07:25,600 --> 00:07:28,880 Speaker 2: Triton over my Zeus. Really, yeah, I have both. I 161 00:07:29,000 --> 00:07:31,120 Speaker 2: like my trit and over my Zeus. I like the 162 00:07:31,160 --> 00:07:33,960 Speaker 2: wired Triton. I'm not a fan of the wireless snap 163 00:07:34,000 --> 00:07:36,840 Speaker 2: on stuff. I see, you know, I like I like 164 00:07:36,880 --> 00:07:41,560 Speaker 2: hard yeah, I like I like hardwired. I don't need 165 00:07:41,600 --> 00:07:45,080 Speaker 2: that much convenience. I need accuracy and I need speed. Yes, 166 00:07:45,400 --> 00:07:47,800 Speaker 2: So take a look at those things and can we 167 00:07:47,840 --> 00:07:50,000 Speaker 2: can you call me back and we'll talk about it somewhere. 168 00:07:50,040 --> 00:07:52,400 Speaker 3: All right, definitely, all right, appreciate. 169 00:07:51,960 --> 00:07:55,880 Speaker 2: You're very welcome, sir. Good luck to you. You're welcome. Yeah, 170 00:07:55,920 --> 00:08:00,280 Speaker 2: that's and it's broken. So let's look at a broken vehicle. 171 00:08:00,360 --> 00:08:04,280 Speaker 2: Let's let's let's see what you know. Let's see what 172 00:08:04,320 --> 00:08:06,240 Speaker 2: we can do and try and catch it in the 173 00:08:06,280 --> 00:08:09,800 Speaker 2: act of failure. And that's what's so important, all right. 174 00:08:10,120 --> 00:08:13,080 Speaker 2: And you know, I also want to know when it fails. 175 00:08:13,680 --> 00:08:15,600 Speaker 2: Do I have any communication faults? Or do I have 176 00:08:15,640 --> 00:08:18,080 Speaker 2: no communication faults? Can I talk to all the modules? 177 00:08:18,840 --> 00:08:21,320 Speaker 2: Is this going into a theft event? Does the vehicle 178 00:08:21,320 --> 00:08:24,640 Speaker 2: think it's being stolen for some reason? But you would 179 00:08:24,720 --> 00:08:28,840 Speaker 2: think that should set a fault, but it's not. So 180 00:08:29,400 --> 00:08:30,720 Speaker 2: I want to know what's good, I want to know 181 00:08:30,760 --> 00:08:32,280 Speaker 2: what's bad. I want to know what's happening at the 182 00:08:32,280 --> 00:08:34,440 Speaker 2: point of failure. And that's kind of where my mind 183 00:08:34,520 --> 00:08:38,200 Speaker 2: is going on. Something like that is very important. And 184 00:08:38,240 --> 00:08:40,679 Speaker 2: he's probably right. He's probably right in the sense that 185 00:08:41,040 --> 00:08:43,400 Speaker 2: it's a nineteen that's got thirty eight thousand miles on 186 00:08:43,440 --> 00:08:45,600 Speaker 2: it when the customer got rid of it, and that's 187 00:08:45,640 --> 00:08:48,080 Speaker 2: why they probably uh, that's probably why they got rid 188 00:08:48,120 --> 00:08:50,160 Speaker 2: of it because nobody could fix it. So Stevie, you 189 00:08:50,200 --> 00:08:52,480 Speaker 2: call me back, babe. We'll fix that vehicle. Let's pull over, 190 00:08:52,520 --> 00:08:54,959 Speaker 2: take an early pause eight five five five six zero 191 00:08:55,080 --> 00:08:56,720 Speaker 2: nine nine zero zero, run an any of the car. 192 00:08:56,760 --> 00:09:02,720 Speaker 2: Doctor coming back right after this. Let us go to 193 00:09:03,000 --> 00:09:06,480 Speaker 2: Illinois and talk to Tiffany, because this doesn't sound good. 194 00:09:06,760 --> 00:09:11,719 Speaker 6: Tiffany hry Ron alleged, how are you? I love you. 195 00:09:12,480 --> 00:09:14,320 Speaker 2: I think I'm better than you at this point. How 196 00:09:14,440 --> 00:09:15,520 Speaker 2: your Jeep? How's your jeep? 197 00:09:15,559 --> 00:09:15,599 Speaker 3: In? 198 00:09:15,679 --> 00:09:17,600 Speaker 2: Your corroded hinges? This is going to be over. 199 00:09:17,800 --> 00:09:21,000 Speaker 6: It was. I do have to say, after fighting with 200 00:09:21,200 --> 00:09:25,040 Speaker 6: Jeep for a year, I'm happy I didn't stop fighting. 201 00:09:25,120 --> 00:09:28,560 Speaker 6: They did finally fix it. I found a Jeep dealer 202 00:09:29,640 --> 00:09:34,360 Speaker 6: that finally would take us in. It ended up costing 203 00:09:34,440 --> 00:09:41,520 Speaker 6: them sixteen thousand dollars. My concern is that other people 204 00:09:41,640 --> 00:09:45,800 Speaker 6: have the same issue, and before someone is injured seriously 205 00:09:46,200 --> 00:09:48,760 Speaker 6: in an accident, I think Jeep needs to do the 206 00:09:48,840 --> 00:09:52,760 Speaker 6: right thing and recall. I think it's twenty eighteen to 207 00:09:52,800 --> 00:09:55,360 Speaker 6: twenty twenty one. Don't quote me on that, but I 208 00:09:55,400 --> 00:10:01,400 Speaker 6: think those are the models. They know that issue. I 209 00:10:01,440 --> 00:10:04,520 Speaker 6: was reading online several people have had this issue, and 210 00:10:04,559 --> 00:10:07,800 Speaker 6: if there's an accident and those doors fall off, someone 211 00:10:07,800 --> 00:10:09,040 Speaker 6: could be seriously injured. 212 00:10:09,200 --> 00:10:11,079 Speaker 2: Well, you mean the parts aren't supposed to fall off 213 00:10:11,080 --> 00:10:15,080 Speaker 2: the vehicles. That's a sign of failure, you know, you 214 00:10:15,080 --> 00:10:18,400 Speaker 2: know what jeep stands for, right, no junk each in 215 00:10:18,440 --> 00:10:21,480 Speaker 2: every part. You know, it's either that or just expect 216 00:10:21,520 --> 00:10:24,760 Speaker 2: expensive problems. And here you go sixteen thousand dollars. It 217 00:10:24,840 --> 00:10:27,520 Speaker 2: boggles my mind and for everybody else out there that 218 00:10:27,559 --> 00:10:31,040 Speaker 2: wonders what Tiffany and I are talking about. The door 219 00:10:31,120 --> 00:10:35,680 Speaker 2: hinges on certain Jeep models corrode depending on that. You know, 220 00:10:35,760 --> 00:10:37,480 Speaker 2: some of them are I've heard it where some of 221 00:10:37,480 --> 00:10:39,480 Speaker 2: them are aluminum, some of them are zinc. But there's 222 00:10:39,480 --> 00:10:43,800 Speaker 2: a galvanic reaction, galvanic corrosion, and it will cause the 223 00:10:43,840 --> 00:10:46,640 Speaker 2: paint to bubble and lift. You know, you start noticing 224 00:10:46,679 --> 00:10:48,160 Speaker 2: it when you're at a traffic light in a non 225 00:10:48,240 --> 00:10:50,160 Speaker 2: Jeep vehicle. I'm sitting this in these vehicles, Go look 226 00:10:50,160 --> 00:10:52,679 Speaker 2: at the hinges on that thing. Wow, that's going to 227 00:10:52,720 --> 00:10:53,400 Speaker 2: fall off soon. 228 00:10:54,000 --> 00:10:56,240 Speaker 6: And it was all to lighten the load and get 229 00:10:56,360 --> 00:10:59,359 Speaker 6: better gas my ledge out of these vehicles. 230 00:11:00,160 --> 00:11:02,400 Speaker 2: Listen, the same person that thought of that created evs, 231 00:11:02,960 --> 00:11:04,360 Speaker 2: you know, because they thought that was a step in 232 00:11:04,400 --> 00:11:08,440 Speaker 2: the right direction. Oh was I critical. I'm sorry, God, 233 00:11:08,480 --> 00:11:11,200 Speaker 2: I have to stop doing that. Somebody sent me, you know, 234 00:11:11,400 --> 00:11:13,760 Speaker 2: and I'm going to use this as an opportunity. Thank you, Tiffany. 235 00:11:13,800 --> 00:11:16,240 Speaker 2: I love you for presenting me with this opportunity. But 236 00:11:16,559 --> 00:11:18,600 Speaker 2: I've got to tell you. Somebody sent me an article 237 00:11:18,600 --> 00:11:20,079 Speaker 2: the other day. I haven't looked it up to see 238 00:11:20,120 --> 00:11:24,400 Speaker 2: if it's true, but the US military is now buying 239 00:11:24,520 --> 00:11:28,400 Speaker 2: Teslas cyber trucks to use as target practice. I saw that. 240 00:11:28,520 --> 00:11:31,200 Speaker 2: I thought that was the funniest thing. I said, No, 241 00:11:31,360 --> 00:11:33,320 Speaker 2: that can't be that. 242 00:11:33,760 --> 00:11:35,600 Speaker 3: It can't be. 243 00:11:36,160 --> 00:11:36,720 Speaker 6: It's just unbe. 244 00:11:37,800 --> 00:11:41,080 Speaker 2: Is that what they're good for? And I've got to 245 00:11:41,120 --> 00:11:43,040 Speaker 2: look it up. I've got to google it, and I'm 246 00:11:43,080 --> 00:11:45,280 Speaker 2: sure the car Doctor Nation you guys will find out 247 00:11:45,280 --> 00:11:47,200 Speaker 2: and let me know and we'll all talk about this. 248 00:11:47,320 --> 00:11:50,600 Speaker 2: But how can that be we're actually using cyber trucks 249 00:11:50,600 --> 00:11:53,760 Speaker 2: for target practice? Boy, let me tell you. I think 250 00:11:53,920 --> 00:11:55,640 Speaker 2: I think they should put the engineers inside of them 251 00:11:55,679 --> 00:11:57,679 Speaker 2: when they do well, it's a good thing. 252 00:11:57,720 --> 00:11:59,760 Speaker 6: I don't drive a cyber truck right on the road. 253 00:12:00,040 --> 00:12:02,360 Speaker 6: It might be yeah, got it. 254 00:12:02,640 --> 00:12:04,800 Speaker 2: So how did you finally get jeep to solve the problem? 255 00:12:05,640 --> 00:12:08,199 Speaker 6: I just you know what, I went to dealership after dealership. 256 00:12:08,240 --> 00:12:11,880 Speaker 6: I was given the run around constantly, and like I said, 257 00:12:11,920 --> 00:12:15,400 Speaker 6: I found a dealership in Cedar Lake, Indiana that finally 258 00:12:15,480 --> 00:12:18,640 Speaker 6: would take me in. They had the car for quite 259 00:12:18,679 --> 00:12:21,280 Speaker 6: a while because they had to take off all the 260 00:12:21,320 --> 00:12:24,920 Speaker 6: doors repaint all the doors. So I want to say 261 00:12:24,920 --> 00:12:27,199 Speaker 6: they had it for like two months, but it took 262 00:12:27,240 --> 00:12:31,120 Speaker 6: me three months from when they initially said, well we'll 263 00:12:31,120 --> 00:12:33,280 Speaker 6: do the car. I think it was three months before 264 00:12:33,280 --> 00:12:36,360 Speaker 6: I finally got in, and then another two months they 265 00:12:36,440 --> 00:12:39,600 Speaker 6: had the car to do the repairs. But it was 266 00:12:39,679 --> 00:12:43,400 Speaker 6: just it was my time, right And they're not cheap 267 00:12:43,520 --> 00:12:46,080 Speaker 6: vehicles to begin with, So that's probably. 268 00:12:45,800 --> 00:12:49,120 Speaker 2: That's probably a sixty sixty five thousand dollars vehicle entry 269 00:12:49,160 --> 00:12:50,400 Speaker 2: level to get in the door. How much was that 270 00:12:50,480 --> 00:12:50,959 Speaker 2: vehicle new? 271 00:12:51,840 --> 00:12:55,320 Speaker 6: Well, no, we actually bought it used. It was only 272 00:12:55,320 --> 00:12:57,160 Speaker 6: it was only a year not even a year old. 273 00:12:57,200 --> 00:12:59,360 Speaker 6: But I couldn't fit in it because you know, Jeeps 274 00:12:59,400 --> 00:13:02,360 Speaker 6: are lower and the guy was tall, so his head 275 00:13:02,480 --> 00:13:05,560 Speaker 6: was hitting the ceiling. So he traded it in and 276 00:13:05,600 --> 00:13:09,440 Speaker 6: we bought it. It was only a year maybe a 277 00:13:09,520 --> 00:13:11,280 Speaker 6: year old. And then as soon as we bought it 278 00:13:11,320 --> 00:13:12,559 Speaker 6: for forty thousand. 279 00:13:12,960 --> 00:13:17,880 Speaker 2: Used, it was only forty It was only right, only 280 00:13:17,920 --> 00:13:19,400 Speaker 2: forty thousand. Let's let's talk. 281 00:13:19,240 --> 00:13:22,720 Speaker 6: About But when I saw the corrosion, I thought, no way, 282 00:13:22,840 --> 00:13:27,760 Speaker 6: it's already starting. So I was very upset. And actually 283 00:13:27,760 --> 00:13:31,880 Speaker 6: it was my husband's midlife crisis. I never wanted the jeep, 284 00:13:32,640 --> 00:13:35,120 Speaker 6: but then we were stuck with it, and I thought, 285 00:13:35,280 --> 00:13:39,480 Speaker 6: I'm fighting for this and nail to Now, having. 286 00:13:39,280 --> 00:13:40,760 Speaker 2: Been through this, would you buy another one? 287 00:13:41,559 --> 00:13:41,679 Speaker 4: No? 288 00:13:42,120 --> 00:13:44,959 Speaker 6: Absolutely? You know what, maybe an old school jeep. I've 289 00:13:44,960 --> 00:13:48,199 Speaker 6: always wanted an old school jeep, one that you could 290 00:13:48,280 --> 00:13:51,479 Speaker 6: just take the top off, leave it outside. 291 00:13:51,360 --> 00:13:53,839 Speaker 2: Drive it through eight feet of mud, don't wash it. 292 00:13:54,000 --> 00:13:57,559 Speaker 6: Yeah, just because I'm having other problems with other Chrysler, 293 00:13:58,559 --> 00:14:01,679 Speaker 6: Like my mom has a minivan, her transmission is going. 294 00:14:02,160 --> 00:14:06,440 Speaker 6: My dad passed away last year and left note that's okay. 295 00:14:06,480 --> 00:14:11,319 Speaker 6: He's always with me, left me a Chrysler Crossfire and 296 00:14:11,360 --> 00:14:13,560 Speaker 6: my nephew. We had originally given it to my nephew. 297 00:14:13,600 --> 00:14:14,920 Speaker 6: He was going to sell it. I said, no, that's 298 00:14:14,920 --> 00:14:17,400 Speaker 6: my dad's sports car. I'm buying it, so I did. 299 00:14:18,200 --> 00:14:20,720 Speaker 6: He neglected to tell me that the key fob was 300 00:14:20,760 --> 00:14:23,680 Speaker 6: like breaking apart. Well, two days after I bought it, 301 00:14:24,160 --> 00:14:28,120 Speaker 6: key fob breaks right and I thought, oh no, I 302 00:14:28,160 --> 00:14:31,240 Speaker 6: can't start the car right. So had it towed to 303 00:14:31,280 --> 00:14:34,440 Speaker 6: a Chrysler dealer, only for them to tell me that 304 00:14:34,520 --> 00:14:37,280 Speaker 6: they do not make that key and they cannot fix 305 00:14:37,360 --> 00:14:41,680 Speaker 6: the key. So they said, you can try Mercedes because 306 00:14:41,720 --> 00:14:44,640 Speaker 6: it has a Mercedes engine in it. Called Mercedes. I 307 00:14:44,760 --> 00:14:48,280 Speaker 6: was given the same response, we cannot fix the key 308 00:14:48,360 --> 00:14:51,560 Speaker 6: and we do not make those keys. So I had 309 00:14:51,600 --> 00:14:56,160 Speaker 6: to pay some genius carlock guy to come out. He 310 00:14:56,480 --> 00:15:00,360 Speaker 6: broke open the dashboard and somehow rechipped the key to 311 00:15:00,520 --> 00:15:02,120 Speaker 6: make me a key, but I ended up costing me 312 00:15:02,200 --> 00:15:03,720 Speaker 6: nine hundred dollars to do it. So I don't want 313 00:15:03,720 --> 00:15:06,560 Speaker 6: to see them. Why that genius can figure it out, 314 00:15:07,440 --> 00:15:10,360 Speaker 6: but the people who make the car or the engine 315 00:15:10,480 --> 00:15:11,680 Speaker 6: cannot figure it out. 316 00:15:11,600 --> 00:15:13,920 Speaker 2: Well because they're not paid to figure it out. They're 317 00:15:13,960 --> 00:15:17,520 Speaker 2: paid to sell cars. And that's you know, that's the 318 00:15:17,680 --> 00:15:21,200 Speaker 2: downfall of technology. Listen. I tell this story a lot. 319 00:15:21,240 --> 00:15:23,160 Speaker 2: It happens to me. All the time. I'm always at 320 00:15:23,160 --> 00:15:24,960 Speaker 2: the deli. I'm always at Wilkes Delhi over here in 321 00:15:25,000 --> 00:15:26,840 Speaker 2: maw On, New Jersey. I'll give pull a shout out. 322 00:15:26,840 --> 00:15:29,240 Speaker 2: And you know, I'm always coming out on a Saturday 323 00:15:29,240 --> 00:15:32,040 Speaker 2: before the show. I'm always getting my lunch and somebody 324 00:15:32,240 --> 00:15:35,760 Speaker 2: inevitably pulls in in some new fancy something Mercedes. Some 325 00:15:35,800 --> 00:15:37,840 Speaker 2: guy pulled in with a Corvette, a new vet and he's, oh, 326 00:15:37,920 --> 00:15:39,360 Speaker 2: what do you think. I said, Hey, great, you know, 327 00:15:40,520 --> 00:15:42,240 Speaker 2: I think it's a giant flower pot in ten years 328 00:15:42,280 --> 00:15:43,840 Speaker 2: when you can't get parts for it, like, enjoy you 329 00:15:43,840 --> 00:15:45,840 Speaker 2: one hundred and sixty thousand dollars car while you can, 330 00:15:46,360 --> 00:15:49,280 Speaker 2: and you know. And but they're like, yeah, no, that's 331 00:15:49,320 --> 00:15:52,480 Speaker 2: not true. And my argument is, okay, go find me 332 00:15:52,800 --> 00:15:56,000 Speaker 2: a computer that'll run Go find me a copy of 333 00:15:56,000 --> 00:15:58,480 Speaker 2: Windows eight. Go find me a copy. Go find a 334 00:15:58,520 --> 00:16:01,360 Speaker 2: computer that'll run Windows ten. At this point, and they're 335 00:16:01,400 --> 00:16:04,920 Speaker 2: getting few and far between. So technology just overtakes us. 336 00:16:05,560 --> 00:16:08,120 Speaker 2: And that's that's part of the problem. By the way, 337 00:16:08,160 --> 00:16:11,000 Speaker 2: I like that Crossfire. That's a sharp car, and well. 338 00:16:11,240 --> 00:16:15,760 Speaker 6: My baby is actually in nineteen seventy two Volkswagen Beetle convertible. 339 00:16:15,840 --> 00:16:17,520 Speaker 6: That's my baby, and that's my love. 340 00:16:17,600 --> 00:16:18,360 Speaker 3: And those are easy. 341 00:16:18,400 --> 00:16:19,880 Speaker 6: You can pop out the engine and pop a new 342 00:16:19,920 --> 00:16:20,200 Speaker 6: one in. 343 00:16:20,680 --> 00:16:22,920 Speaker 2: You had me until you said Volkswagon. I'm telling you 344 00:16:23,040 --> 00:16:25,080 Speaker 2: we were going to have this whole thing, but I 345 00:16:25,320 --> 00:16:26,920 Speaker 2: just you know, it's. 346 00:16:27,920 --> 00:16:31,600 Speaker 6: But it's the nineteen seventy two Volkswagen Beetle convertible. Listen, 347 00:16:31,680 --> 00:16:32,880 Speaker 6: everybody had one, right. 348 00:16:32,960 --> 00:16:36,040 Speaker 2: There's a lot of stories about me and volks Russell. 349 00:16:36,080 --> 00:16:38,760 Speaker 2: My best friend in high school, Russell Right, and we 350 00:16:38,800 --> 00:16:42,360 Speaker 2: went to opposite high schools. He was the Volkswagon guru 351 00:16:42,400 --> 00:16:44,280 Speaker 2: and I I was just the muscle. We would have 352 00:16:44,320 --> 00:16:47,080 Speaker 2: a at his mom's house many a Friday and Saturday night. 353 00:16:47,120 --> 00:16:49,800 Speaker 2: Russell had a seventy two super Beetle that we chopped 354 00:16:50,240 --> 00:16:53,360 Speaker 2: and put Porsche barrels on it and webercarbureaders and drove 355 00:16:53,400 --> 00:16:55,520 Speaker 2: everybody nuts. But we could have the engine out of 356 00:16:55,520 --> 00:16:58,840 Speaker 2: that car and literally twenty two minutes on the floor exactly. Yeah. 357 00:16:59,040 --> 00:17:02,040 Speaker 2: So yeah, it's definitely definitely a cool car, but you know, 358 00:17:02,120 --> 00:17:02,600 Speaker 2: and that's it. 359 00:17:02,680 --> 00:17:04,960 Speaker 6: And then bringing back memories for you, Right, every time 360 00:17:05,000 --> 00:17:07,320 Speaker 6: I drive it, everybody says, oh I had one of those. 361 00:17:07,359 --> 00:17:09,400 Speaker 6: I had one of the I guess everybody had one 362 00:17:09,440 --> 00:17:09,800 Speaker 6: back then. 363 00:17:10,440 --> 00:17:13,040 Speaker 2: You know, you're you're you're starting to sound like Danny 364 00:17:12,880 --> 00:17:15,560 Speaker 2: my mechanic, because he bought a Volkswagon, he sold it. 365 00:17:15,560 --> 00:17:19,199 Speaker 2: He bought a cabriolet convertible deal and it was broken 366 00:17:19,240 --> 00:17:22,320 Speaker 2: and he you know, Danny's Danny's good, but he's you know, 367 00:17:22,359 --> 00:17:24,879 Speaker 2: he doesn't. He wasn't around when that car wasn its 368 00:17:24,920 --> 00:17:27,600 Speaker 2: hey day, right, And I started to remember working on 369 00:17:27,640 --> 00:17:29,359 Speaker 2: those cars and I ended up fixing the car with 370 00:17:29,400 --> 00:17:31,040 Speaker 2: a lot of little things. And he's like, see you 371 00:17:31,080 --> 00:17:33,280 Speaker 2: remember this. You could work on these again. And I'm like, yeah, 372 00:17:33,320 --> 00:17:35,639 Speaker 2: but why would you want to see? That's the point, 373 00:17:36,280 --> 00:17:39,480 Speaker 2: you know, it's it was painful, you know, like I 374 00:17:39,520 --> 00:17:42,280 Speaker 2: want the wisdom of sixty at thirty, I want you know. 375 00:17:43,359 --> 00:17:45,840 Speaker 6: So listen, Well, my dad was a car guy. He 376 00:17:45,920 --> 00:17:48,720 Speaker 6: always fixed cars in the garage. I know nothing. 377 00:17:49,200 --> 00:17:51,679 Speaker 2: Well, I think listen, I think you know enough that 378 00:17:52,720 --> 00:17:55,200 Speaker 2: I think you know enough. And I enjoyed the conversation. Tiff. 379 00:17:55,240 --> 00:17:56,600 Speaker 2: I want to tell you right up front, you're going 380 00:17:56,640 --> 00:17:58,040 Speaker 2: to be the call of the Week this week, so 381 00:17:58,119 --> 00:18:00,240 Speaker 2: you can look for it on the podcast. I'm an 382 00:18:00,240 --> 00:18:03,120 Speaker 2: out of iHeart the cow, not to make you a cow, 383 00:18:03,160 --> 00:18:05,520 Speaker 2: but you're the cow this week, and I appreciate the conversation. 384 00:18:05,640 --> 00:18:07,720 Speaker 2: Be well, I'm running ady in the car. Doctor. I'll 385 00:18:07,720 --> 00:18:14,920 Speaker 2: be back right after this. Okay, Gary from Delaware, I 386 00:18:14,960 --> 00:18:18,119 Speaker 2: guess we have four affiliates, Tom checking in talking about 387 00:18:18,680 --> 00:18:21,560 Speaker 2: last week's comments about metal in the oil. Gary, how 388 00:18:21,600 --> 00:18:22,040 Speaker 2: can I help? 389 00:18:23,160 --> 00:18:28,760 Speaker 5: Well, my first thought was that this guy, as I recall, 390 00:18:29,240 --> 00:18:31,840 Speaker 5: there was a definite record, is going back to somebody 391 00:18:31,920 --> 00:18:35,360 Speaker 5: that reported these records, which could lead to be a dealer. 392 00:18:35,720 --> 00:18:39,040 Speaker 5: And I think some of them are very inclined to 393 00:18:39,119 --> 00:18:42,080 Speaker 5: draw the oil outs to taking the drain plug out, 394 00:18:42,520 --> 00:18:45,280 Speaker 5: which would not clean the bottom of the pan as 395 00:18:45,320 --> 00:18:51,920 Speaker 5: well as draining a pulling hot motor and pretty let's 396 00:18:52,119 --> 00:18:54,120 Speaker 5: wash most of the stuff off the bottom of the pan. 397 00:18:54,200 --> 00:18:56,680 Speaker 5: But if you're stucking it out through the dipstick, it 398 00:18:56,720 --> 00:18:57,520 Speaker 5: ain't going to do it. 399 00:18:59,000 --> 00:19:02,679 Speaker 2: That's a fair statement. I'm curious though, you know, to 400 00:19:02,680 --> 00:19:04,680 Speaker 2: see if he does get any reports. And for everyone 401 00:19:04,720 --> 00:19:06,600 Speaker 2: else that's just tuning in. We had a gentleman last 402 00:19:06,640 --> 00:19:08,760 Speaker 2: week with the Toyota. If I remember right, it was 403 00:19:08,800 --> 00:19:09,720 Speaker 2: a Toyota, wasn't. 404 00:19:09,600 --> 00:19:12,240 Speaker 5: It, Gary, I'm not sure. 405 00:19:13,680 --> 00:19:15,119 Speaker 2: Yeah, I think it was a Toyota to coma and 406 00:19:15,160 --> 00:19:17,159 Speaker 2: he was changing oil, and he was getting specs in 407 00:19:17,200 --> 00:19:19,920 Speaker 2: the oil, but it was diminishing as he was changing it. 408 00:19:20,040 --> 00:19:22,399 Speaker 2: And the commentary I left him with was, here's a 409 00:19:22,440 --> 00:19:27,920 Speaker 2: perfect example of using Blackstone Laboratories to do an oil analysis. 410 00:19:27,960 --> 00:19:30,679 Speaker 2: And you know, it's what what I remember about it was, 411 00:19:30,680 --> 00:19:32,159 Speaker 2: it's one of the few times when I think an 412 00:19:32,160 --> 00:19:34,320 Speaker 2: oil analysis was absolutely called for it, and he hadn't 413 00:19:34,320 --> 00:19:36,600 Speaker 2: done it yet because I'm not you know, I think 414 00:19:36,760 --> 00:19:39,120 Speaker 2: I think we tend to run for oil analysis way 415 00:19:39,160 --> 00:19:41,520 Speaker 2: too much, trying to prove something that we have no 416 00:19:41,600 --> 00:19:43,800 Speaker 2: control over, you know. And I'm not saying there wasn't 417 00:19:43,800 --> 00:19:46,000 Speaker 2: a place for it, but I think it's done for 418 00:19:46,040 --> 00:19:48,320 Speaker 2: the wrong reasons in a lot of cases. So and 419 00:19:48,359 --> 00:19:50,840 Speaker 2: that's possible, you know, I didn't really think, you know, 420 00:19:50,880 --> 00:19:53,560 Speaker 2: it's funny. Right in my universe, I would never even 421 00:19:53,680 --> 00:19:57,160 Speaker 2: entertain the thought of drawing oil out through a dipstick 422 00:19:57,200 --> 00:20:01,879 Speaker 2: tube this It takes too long, and I guess, you 423 00:20:01,960 --> 00:20:04,359 Speaker 2: know what you get into different scenarios in different shops. 424 00:20:04,400 --> 00:20:07,199 Speaker 2: I guess they're doing it. And you know, cheating, in 425 00:20:07,240 --> 00:20:09,840 Speaker 2: my opinion and doing things the wrong way. 426 00:20:11,280 --> 00:20:13,840 Speaker 5: Isn't the same thing. On the transmissions. These places that 427 00:20:16,400 --> 00:20:21,000 Speaker 5: change the transmission fluid by never take pand off and 428 00:20:22,160 --> 00:20:22,920 Speaker 5: or the plug out. 429 00:20:23,520 --> 00:20:28,840 Speaker 2: Well, if you're doing a trans exchange and you're using 430 00:20:28,840 --> 00:20:31,639 Speaker 2: a machine or you're bypassing and dumping out through the 431 00:20:31,640 --> 00:20:34,840 Speaker 2: cooler lines, that I don't have a problem with all Right, 432 00:20:35,160 --> 00:20:38,160 Speaker 2: I'd like to see the pan come down some cases, 433 00:20:38,200 --> 00:20:40,600 Speaker 2: some of these transmissions there isn't a pan that pulled down, 434 00:20:41,480 --> 00:20:44,600 Speaker 2: And in a lot of cases, it really depends on 435 00:20:44,640 --> 00:20:47,240 Speaker 2: how often are you changing the fluid. I've got some people, 436 00:20:47,600 --> 00:20:50,040 Speaker 2: you know, in my universe, I talk to people that 437 00:20:50,080 --> 00:20:52,640 Speaker 2: are changing transfluid every twenty thousand miles, which I think 438 00:20:52,720 --> 00:20:55,720 Speaker 2: is extreme. You know, I think if you're doing it 439 00:20:55,760 --> 00:20:59,320 Speaker 2: on a reasonable service interval or thirty thousand or fifty 440 00:20:59,359 --> 00:21:02,080 Speaker 2: thousand miles, I think you're sort of obligated to drop 441 00:21:02,119 --> 00:21:05,680 Speaker 2: the pan and you know what's in there. And that's 442 00:21:05,720 --> 00:21:07,679 Speaker 2: one of the reasons I don't drop the pans on 443 00:21:07,760 --> 00:21:12,119 Speaker 2: transmissions nearly as much to change the filter as I 444 00:21:12,200 --> 00:21:15,639 Speaker 2: do as to what's in the pan, and right, you know, 445 00:21:15,720 --> 00:21:17,800 Speaker 2: you'd be surprised what you find. Well, you probably wouldn't be, 446 00:21:17,840 --> 00:21:19,320 Speaker 2: but a lot of people would be surprised what they 447 00:21:19,320 --> 00:21:21,240 Speaker 2: find it and transpantsjee. 448 00:21:21,400 --> 00:21:23,919 Speaker 5: I got a question if you. If you do this 449 00:21:24,080 --> 00:21:26,760 Speaker 5: where you pump it through the all cooler, you take 450 00:21:26,760 --> 00:21:29,520 Speaker 5: your all pool line off the pumpet, which direction are 451 00:21:29,560 --> 00:21:30,879 Speaker 5: you pumping that through the filter? 452 00:21:31,520 --> 00:21:34,040 Speaker 2: I always do it so that I let the out 453 00:21:34,080 --> 00:21:37,560 Speaker 2: of the cooler dump into a pan, and then I 454 00:21:37,600 --> 00:21:40,760 Speaker 2: will either fill through the line, It depends on the transmission, 455 00:21:41,320 --> 00:21:42,800 Speaker 2: or I will put a rig up so that I 456 00:21:42,840 --> 00:21:46,399 Speaker 2: will fill the pan up using whatever they want me to. 457 00:21:46,520 --> 00:21:48,280 Speaker 2: However they want me to add fluid. If they want 458 00:21:48,320 --> 00:21:50,399 Speaker 2: me to add fluid from underneath the pan through a 459 00:21:51,000 --> 00:21:54,040 Speaker 2: nipple valve into a birdbath type of ad, I will 460 00:21:54,040 --> 00:21:56,240 Speaker 2: add it that way and then dump out through the 461 00:21:56,880 --> 00:22:00,399 Speaker 2: through the film. It just depends on the particular vehicle. 462 00:22:00,720 --> 00:22:04,040 Speaker 2: Of late, we've been doing more cooler line exchanges whatever 463 00:22:04,080 --> 00:22:07,600 Speaker 2: the factory method is, because now we've got a Mala 464 00:22:07,720 --> 00:22:11,720 Speaker 2: transfluid machine with the correct exchange adapters, which is similar. 465 00:22:11,760 --> 00:22:14,159 Speaker 2: I should point out the MALA machine is exactly like 466 00:22:14,200 --> 00:22:17,440 Speaker 2: the BG machine. You know, they're one and the same. 467 00:22:17,480 --> 00:22:19,560 Speaker 2: We actually have one of each so we can I 468 00:22:19,560 --> 00:22:22,280 Speaker 2: can see the clarity of them, you know. 469 00:22:22,400 --> 00:22:26,639 Speaker 5: They My question is which direction is it taking? You 470 00:22:26,640 --> 00:22:29,159 Speaker 5: all through the filter the normal the normal way. The 471 00:22:29,200 --> 00:22:30,200 Speaker 5: transmission does. 472 00:22:30,080 --> 00:22:31,639 Speaker 2: It normally normal way. 473 00:22:31,680 --> 00:22:35,280 Speaker 5: That's yeah, go ahead, Well then the transmission filter. It 474 00:22:35,359 --> 00:22:38,000 Speaker 5: depends on you know, if it's a screen, that's one thing. 475 00:22:38,040 --> 00:22:40,879 Speaker 5: But it looks to me like if there's step in 476 00:22:40,920 --> 00:22:44,000 Speaker 5: that filter, you just you didn't remove it at all. 477 00:22:44,480 --> 00:22:48,560 Speaker 2: That's true, and there's the argument for changing dropping the 478 00:22:48,600 --> 00:22:51,200 Speaker 2: pen and changing the filter. But I guess the people 479 00:22:51,240 --> 00:22:53,160 Speaker 2: that are doing it every twenty thousand miles are going 480 00:22:53,200 --> 00:22:56,080 Speaker 2: on the assumption there's no sentiment in the pan. Now 481 00:22:56,119 --> 00:22:58,119 Speaker 2: you would think you would think, if the filter is 482 00:22:58,160 --> 00:23:00,600 Speaker 2: really clogged, number one, you're not going to flow in. 483 00:23:00,880 --> 00:23:03,320 Speaker 2: Number two, If there's a lot of sediment, you would 484 00:23:03,320 --> 00:23:05,159 Speaker 2: think the fluid is going to come out extremely dirty. 485 00:23:05,200 --> 00:23:07,000 Speaker 2: So maybe that's the barometer they're using. 486 00:23:08,320 --> 00:23:12,399 Speaker 5: Well, in college, I took a power mechanics course, and 487 00:23:12,480 --> 00:23:14,879 Speaker 5: I'm an old hot rudder from back in the sixties 488 00:23:15,320 --> 00:23:19,600 Speaker 5: and raced and rebuilt automatic transmissions and stuff like that. 489 00:23:20,960 --> 00:23:23,360 Speaker 5: But this power mechanics teacher I had, he wasn't into 490 00:23:23,480 --> 00:23:26,119 Speaker 5: racing at all, but he was pretty good on basics. 491 00:23:26,640 --> 00:23:30,480 Speaker 5: And he said, this is at Purdue University. He said, 492 00:23:31,080 --> 00:23:34,919 Speaker 5: ninety of the normal ware of a transmission, and he 493 00:23:34,960 --> 00:23:38,600 Speaker 5: emphasized normal occurs in the first ten thousand miles after 494 00:23:38,640 --> 00:23:42,000 Speaker 5: it's noon. He said, if you change your transmission fluid 495 00:23:42,040 --> 00:23:45,040 Speaker 5: at that point, the transmission will probably be good for 496 00:23:45,080 --> 00:23:45,880 Speaker 5: the rest of your life. 497 00:23:47,720 --> 00:23:50,520 Speaker 2: I don't know if I can say that about today's transmissions. 498 00:23:50,880 --> 00:23:51,520 Speaker 5: Yeah, I. 499 00:23:54,160 --> 00:23:57,000 Speaker 2: Mean, I get where he's coming from. But I always 500 00:23:57,000 --> 00:24:00,960 Speaker 2: get nervous thinking about something that I you know, there's 501 00:24:00,960 --> 00:24:03,399 Speaker 2: certain things My first buss, right, your first boss in 502 00:24:03,400 --> 00:24:05,960 Speaker 2: this business was always always made the biggest impression one 503 00:24:06,160 --> 00:24:09,639 Speaker 2: either could or bad. Right, And I think about some 504 00:24:09,680 --> 00:24:11,760 Speaker 2: of the things Billy said to me, and some of 505 00:24:11,760 --> 00:24:13,880 Speaker 2: those things still apply today, but a lot of those 506 00:24:13,920 --> 00:24:17,920 Speaker 2: things don't because it's changed so much. So I get 507 00:24:17,920 --> 00:24:21,119 Speaker 2: where you're coming from. Look, I'm not arguing. If it 508 00:24:21,119 --> 00:24:23,080 Speaker 2: was up to me, I'd put a pan gas, getting 509 00:24:23,080 --> 00:24:24,639 Speaker 2: a filter and look in the pen and see what 510 00:24:24,720 --> 00:24:27,119 Speaker 2: kind of settiment I got in there on every every time. 511 00:24:27,760 --> 00:24:31,639 Speaker 5: Well, I bought a youth nineteen ninety Visibishi Backer. I 512 00:24:31,680 --> 00:24:35,000 Speaker 5: don't know, it had sixty thousand miles on it. The 513 00:24:35,080 --> 00:24:37,200 Speaker 5: guy that had owned it before I got in touch 514 00:24:37,240 --> 00:24:39,680 Speaker 5: with he had every record of ever service he'd taken 515 00:24:39,680 --> 00:24:42,760 Speaker 5: it back to the dealer for every service it had 516 00:24:42,920 --> 00:24:47,159 Speaker 5: to transmission, flood changed twice and filter. When I dropped 517 00:24:47,200 --> 00:24:50,280 Speaker 5: the pan, there was gasket filings in there from when 518 00:24:50,280 --> 00:24:51,000 Speaker 5: it was brand new. 519 00:24:52,840 --> 00:24:54,960 Speaker 2: Kind of makes you kind of makes you well. And 520 00:24:55,520 --> 00:24:57,960 Speaker 2: it survived, right, So it went sixty thousand miles with 521 00:24:58,000 --> 00:24:59,240 Speaker 2: foreign material in the pan. 522 00:25:00,359 --> 00:25:03,840 Speaker 5: Well, it's I've seen that before, especially back in the 523 00:25:04,000 --> 00:25:07,359 Speaker 5: day when the stuff wasn't this, you know, the workmanship 524 00:25:07,400 --> 00:25:09,720 Speaker 5: wasn't this good. But but where you have a little 525 00:25:09,760 --> 00:25:12,600 Speaker 5: slivers in the gasket that was that was there from. 526 00:25:12,400 --> 00:25:15,120 Speaker 2: The factory, right, And I guess the filter, I guess 527 00:25:15,160 --> 00:25:16,280 Speaker 2: the filter did its job. 528 00:25:17,480 --> 00:25:19,840 Speaker 5: Well, it was all it was all just in the bottom. Yeah, 529 00:25:19,960 --> 00:25:21,200 Speaker 5: it was in the bottom, right. 530 00:25:21,040 --> 00:25:23,080 Speaker 2: But the filter did its job because it kept it 531 00:25:23,160 --> 00:25:24,280 Speaker 2: from going through the circuits. 532 00:25:24,720 --> 00:25:26,800 Speaker 5: That's exactly. I think that car just had a screen 533 00:25:26,840 --> 00:25:28,000 Speaker 5: in it basically right. 534 00:25:28,040 --> 00:25:30,399 Speaker 2: Well, and a lot of them, did you know. I 535 00:25:30,440 --> 00:25:33,840 Speaker 2: also think we tend to as an industry, we can 536 00:25:33,880 --> 00:25:38,520 Speaker 2: overanalyze some things, and I'm amazed at I always think 537 00:25:38,520 --> 00:25:42,760 Speaker 2: about I always think about oil filters. Sometimes I'll use 538 00:25:42,760 --> 00:25:46,360 Speaker 2: a NOE filter, sometimes I'll use a Wix. Sometimes somebody 539 00:25:46,400 --> 00:25:48,679 Speaker 2: wants it down and dirty quick cheap oil change on 540 00:25:48,720 --> 00:25:51,159 Speaker 2: the three hundred thousand mile beater that they don't care about, 541 00:25:51,200 --> 00:25:53,399 Speaker 2: and their content when it blows up, it blows up. 542 00:25:53,400 --> 00:25:56,199 Speaker 2: And there's that mindset out there. And you try and 543 00:25:56,240 --> 00:25:58,600 Speaker 2: give most people what they want, right, what's in their 544 00:25:58,600 --> 00:26:01,960 Speaker 2: price range, what's in their price And yet a lot 545 00:26:01,960 --> 00:26:04,560 Speaker 2: of cars out there use what we deem as cheaper 546 00:26:04,560 --> 00:26:09,119 Speaker 2: filters versus good quality filters, good oil versus quote unquote 547 00:26:09,280 --> 00:26:12,720 Speaker 2: bad oil or cheap oil. You don't hear engines blowing 548 00:26:12,800 --> 00:26:16,280 Speaker 2: up every three feet, though, do you, right? You think 549 00:26:16,320 --> 00:26:18,720 Speaker 2: about the number of cars that are on the road 550 00:26:18,840 --> 00:26:22,840 Speaker 2: in America today, you know, you wonder what the percentage 551 00:26:22,840 --> 00:26:26,480 Speaker 2: of engine failures is today versus five, ten, fifteen, twenty 552 00:26:26,560 --> 00:26:28,560 Speaker 2: years ago. Though right now, that's probably a bad question 553 00:26:28,600 --> 00:26:31,359 Speaker 2: to ask. With GM four, Toyota and christ are not 554 00:26:31,440 --> 00:26:33,119 Speaker 2: able to keep an engine in a vehicle in certain 555 00:26:33,160 --> 00:26:36,959 Speaker 2: trucks some of the problems they have. But you know, 556 00:26:37,960 --> 00:26:38,840 Speaker 2: you get my point. 557 00:26:39,359 --> 00:26:43,160 Speaker 5: I wonder when we go to Florida once or twice 558 00:26:43,200 --> 00:26:45,600 Speaker 5: a year and gove down ninety five and you're down 559 00:26:45,600 --> 00:26:49,360 Speaker 5: there in Georgia and not as much in Florida, where 560 00:26:49,400 --> 00:26:51,280 Speaker 5: they kind of down to it. You're running eighty miles 561 00:26:51,320 --> 00:26:53,120 Speaker 5: an hour and cars are going by, like you said, 562 00:26:53,160 --> 00:26:55,320 Speaker 5: and still and they got. I wonder, I wonder what 563 00:26:55,359 --> 00:26:58,399 Speaker 5: the tires are like on that car. I wonder I 564 00:26:58,520 --> 00:27:01,919 Speaker 5: wonder when the last aus on that car, and just 565 00:27:01,960 --> 00:27:04,280 Speaker 5: what condition these cars are into their running that fad. 566 00:27:04,880 --> 00:27:07,280 Speaker 2: You know what else I think about, Gary, And this 567 00:27:07,359 --> 00:27:09,840 Speaker 2: is what I always try to point customers towards and 568 00:27:09,920 --> 00:27:13,520 Speaker 2: everyone here towards, is we think about oil changes all 569 00:27:13,560 --> 00:27:16,160 Speaker 2: the time. Think about the whole vehicle as a package. 570 00:27:16,560 --> 00:27:20,280 Speaker 2: Trans fluid, coolant, right belts, hoses. Still today, you know, 571 00:27:20,480 --> 00:27:23,040 Speaker 2: modern cars, if it's more than ten years old, it's 572 00:27:23,040 --> 00:27:24,880 Speaker 2: probably due for a set of belts. It's probably due 573 00:27:24,880 --> 00:27:27,879 Speaker 2: for some hoses, it's probably due for coolant. It's you know, 574 00:27:28,040 --> 00:27:31,119 Speaker 2: so it's It's one thing Billy said to me, and 575 00:27:31,160 --> 00:27:33,760 Speaker 2: I talked about this a little earlier in this weekend's show, 576 00:27:33,920 --> 00:27:35,879 Speaker 2: is you got to look at an engine and a vehicle. 577 00:27:35,960 --> 00:27:37,880 Speaker 2: A whole thing is a package. It's all a bunch 578 00:27:37,920 --> 00:27:40,199 Speaker 2: of moving parts that work together that's supposed to get 579 00:27:40,240 --> 00:27:42,200 Speaker 2: you where you want to be and get you there safely. 580 00:27:42,720 --> 00:27:47,040 Speaker 2: And that, fifty years later, is still an absolute truth. Gary, 581 00:27:47,040 --> 00:27:49,520 Speaker 2: I appreciate the conversation. You'll be well, my friend. I'm 582 00:27:49,560 --> 00:27:51,280 Speaker 2: Ron An Andy and the car Doctor. I'll be back 583 00:27:51,400 --> 00:27:57,960 Speaker 2: right after this. Let's keep it going and crews on 584 00:27:58,119 --> 00:28:00,520 Speaker 2: at eight five five five six zero nine nine zero zero. 585 00:28:00,520 --> 00:28:02,480 Speaker 2: By the way, I should point out we're going to 586 00:28:02,560 --> 00:28:04,760 Speaker 2: be doing some taping this weekend, so don't be surprised 587 00:28:04,760 --> 00:28:07,240 Speaker 2: if you're call in after show hours. Leave a message 588 00:28:07,240 --> 00:28:09,800 Speaker 2: at eight five five five six zero nine nine zero zero. 589 00:28:10,080 --> 00:28:12,280 Speaker 2: Don't be surprised if one of us calls you back 590 00:28:12,720 --> 00:28:15,199 Speaker 2: to get some calls in Q for some things we 591 00:28:15,240 --> 00:28:17,360 Speaker 2: got going on. Some projects Tom and I are working on. 592 00:28:17,520 --> 00:28:20,000 Speaker 2: Let's go to John in New Hampshire and see what's 593 00:28:20,000 --> 00:28:21,760 Speaker 2: going on here too. For a nickel today, John, what's 594 00:28:21,800 --> 00:28:22,160 Speaker 2: going on? 595 00:28:23,680 --> 00:28:23,920 Speaker 5: Hey? 596 00:28:23,960 --> 00:28:31,560 Speaker 4: Tom? So twenty ten Honda CRV. Okay, we are on 597 00:28:32,119 --> 00:28:37,760 Speaker 4: year four of a group fifty one R battery that 598 00:28:37,880 --> 00:28:43,240 Speaker 4: was warrantied for three years. It's an AGM battery and 599 00:28:44,480 --> 00:28:47,760 Speaker 4: I'm figuring it I should replace it before it fails. 600 00:28:48,160 --> 00:28:52,000 Speaker 4: If we brought the car to your shop, what brand 601 00:28:52,320 --> 00:28:56,440 Speaker 4: and type either AGM or you know, traditional lead acid 602 00:28:56,920 --> 00:28:58,520 Speaker 4: would you put in that car? 603 00:28:58,680 --> 00:29:00,760 Speaker 2: Would that car have a car should have had a 604 00:29:00,800 --> 00:29:03,160 Speaker 2: traditional group fifty one in it, non AGM. 605 00:29:03,200 --> 00:29:07,160 Speaker 4: Correct, that's right. But the last time you had talked 606 00:29:07,200 --> 00:29:09,800 Speaker 4: about agms and they sounded great, So that's what I 607 00:29:09,880 --> 00:29:10,320 Speaker 4: went with. 608 00:29:10,480 --> 00:29:15,000 Speaker 2: Okay, I would either put a plane fifty one R 609 00:29:15,160 --> 00:29:20,080 Speaker 2: Delco conventional lead acid battery, or if I wanted to 610 00:29:20,120 --> 00:29:22,840 Speaker 2: go back to the AGM route, I would go visit 611 00:29:22,880 --> 00:29:25,640 Speaker 2: the Optima website and find one of the Optima power 612 00:29:25,680 --> 00:29:28,800 Speaker 2: batteries and put one of those in. What brand battery 613 00:29:28,840 --> 00:29:29,200 Speaker 2: is in it? 614 00:29:31,680 --> 00:29:33,959 Speaker 4: Superstart from O'Reilly. 615 00:29:33,840 --> 00:29:38,760 Speaker 2: Okay, so it's it's it's O'Reilly's private brand, right, right, 616 00:29:39,240 --> 00:29:42,880 Speaker 2: So there's a huge difference between a private brand AGM 617 00:29:42,960 --> 00:29:47,480 Speaker 2: from an O'Reilly versus an Optima AGM. In my opinion, 618 00:29:47,960 --> 00:29:50,600 Speaker 2: the Optima agms, I can speak from a track record. 619 00:29:50,640 --> 00:29:54,720 Speaker 2: I will typically see those batteries do five to six years. 620 00:29:55,080 --> 00:29:58,040 Speaker 2: Doesn't doesn't mean it doesn't mean it's a guarantee, but 621 00:29:58,120 --> 00:29:59,080 Speaker 2: it's a safer bet. 622 00:29:59,480 --> 00:29:59,720 Speaker 5: Right. 623 00:30:00,440 --> 00:30:03,000 Speaker 2: So you know, if we really want to talk about 624 00:30:03,000 --> 00:30:06,280 Speaker 2: you're looking for longevity and peace of mind, and you 625 00:30:06,280 --> 00:30:08,920 Speaker 2: know the best for the case, you know, I would 626 00:30:08,960 --> 00:30:11,080 Speaker 2: put that optim AGM in it without a doubt. 627 00:30:12,560 --> 00:30:13,680 Speaker 4: Okay, Good thank. 628 00:30:13,520 --> 00:30:17,720 Speaker 2: You, all right. Second question, Yeah. 629 00:30:16,960 --> 00:30:21,760 Speaker 4: Our daughter acquired a twenty two Toyota Prius all wheel 630 00:30:21,840 --> 00:30:25,080 Speaker 4: drive a couple months ago. Okay, very low miles. She 631 00:30:25,120 --> 00:30:29,520 Speaker 4: got it with twelve thousand miles on it. We have 632 00:30:29,960 --> 00:30:33,880 Speaker 4: used the new Hampshire oil undercoating on our CRV, right, 633 00:30:34,120 --> 00:30:37,920 Speaker 4: and we had mentioned to her, you know, maybe you 634 00:30:37,960 --> 00:30:41,600 Speaker 4: should do that with the Prius because of the hybrid 635 00:30:41,720 --> 00:30:44,800 Speaker 4: and the electric motors and all that stuff. Are there 636 00:30:44,840 --> 00:30:48,120 Speaker 4: any concerns doing that on a hybrid vehicle. 637 00:30:48,400 --> 00:30:51,760 Speaker 2: I haven't seen any, and it's a fair question. I 638 00:30:51,840 --> 00:30:54,800 Speaker 2: have not seen any jount. I know people that have 639 00:30:54,880 --> 00:30:58,520 Speaker 2: done it, and they have not had any issues. There 640 00:30:58,680 --> 00:31:02,000 Speaker 2: is a newer product from Nhou. It is more of 641 00:31:02,120 --> 00:31:06,240 Speaker 2: like a hardshell ceramic coding. I forget the I forget 642 00:31:06,240 --> 00:31:10,959 Speaker 2: the actual brand name or specific brand name of the product. 643 00:31:10,960 --> 00:31:13,680 Speaker 2: I know Nhou makes like a ceramic kind of like 644 00:31:13,960 --> 00:31:16,640 Speaker 2: you know hardshell ice cream, right, soft ice cream with 645 00:31:16,680 --> 00:31:19,320 Speaker 2: the hard chocolate shell. You know it. It's kind of 646 00:31:19,400 --> 00:31:22,360 Speaker 2: like that, and I would tell you I would use 647 00:31:22,440 --> 00:31:26,040 Speaker 2: that instead of their traditional I'll call it liquid oil 648 00:31:26,520 --> 00:31:29,320 Speaker 2: because I think I like it fixed in place. We've 649 00:31:29,400 --> 00:31:32,040 Speaker 2: used some of their ceramics stuff on various vehicles, and 650 00:31:32,080 --> 00:31:34,960 Speaker 2: the fact that it's newer, it will work. It works 651 00:31:35,000 --> 00:31:38,240 Speaker 2: best when it's on a newer, clean, quote unquote clean 652 00:31:38,280 --> 00:31:41,680 Speaker 2: clean vehicle. So I think if she's going to do anything, 653 00:31:41,680 --> 00:31:44,160 Speaker 2: I think that's the way to go. And you can 654 00:31:44,160 --> 00:31:47,280 Speaker 2: find out more information at their website. Nhou. I know, 655 00:31:47,360 --> 00:31:49,160 Speaker 2: I'm sure oil undercoding dot com. I think it is 656 00:31:49,160 --> 00:31:53,280 Speaker 2: a Renhou dot com. I forget, easy enough to find 657 00:31:53,280 --> 00:31:54,400 Speaker 2: with the Google machine. 658 00:31:54,800 --> 00:31:58,920 Speaker 4: So right, all right, okay, great, I appreciate the information. 659 00:31:59,240 --> 00:32:01,800 Speaker 2: Very welcome. John well A five five five six zero 660 00:32:01,880 --> 00:32:07,640 Speaker 2: nine nine zero zero. We're back right after this. I'm 661 00:32:07,640 --> 00:32:11,280 Speaker 2: going to close out this week's show with some comments 662 00:32:11,280 --> 00:32:14,920 Speaker 2: for Justin and California. Justin Wrights in CALIFORNI years our 663 00:32:14,920 --> 00:32:17,200 Speaker 2: fifth affiliate that we don't have, and Ron, I thought 664 00:32:17,200 --> 00:32:20,160 Speaker 2: you'd appreciate the following update. Carr currently has seventy five 665 00:32:20,160 --> 00:32:22,000 Speaker 2: thousand miles on it. Against your advice, we kept the 666 00:32:22,040 --> 00:32:24,000 Speaker 2: yakre as my wife really loved it. Justin I think 667 00:32:24,000 --> 00:32:26,640 Speaker 2: that's the smartest move because if mom's not happy, nobody's happy, 668 00:32:26,640 --> 00:32:29,120 Speaker 2: So keep the car. Absolutely came time for the first 669 00:32:29,120 --> 00:32:32,000 Speaker 2: oil change after the crack cylinder had situation everybody remembers. 670 00:32:32,480 --> 00:32:34,640 Speaker 2: Justin's car had a crack cylinder head and he had 671 00:32:34,640 --> 00:32:36,200 Speaker 2: to go back to the dealer to get it repaired, 672 00:32:36,800 --> 00:32:39,360 Speaker 2: and his wife took the car back for a first 673 00:32:39,360 --> 00:32:41,600 Speaker 2: oil change after the cylinder had replacement. She got a 674 00:32:41,640 --> 00:32:43,760 Speaker 2: checklist from the mechanic a couple of hours later that 675 00:32:43,840 --> 00:32:45,800 Speaker 2: listed the condition of about forty things on the car, 676 00:32:45,840 --> 00:32:49,200 Speaker 2: from tires to breaks, the winshill wipers, et cetera, transfluent 677 00:32:49,200 --> 00:32:51,120 Speaker 2: and cooler. We both listed his bad and his wife 678 00:32:51,120 --> 00:32:55,440 Speaker 2: decided to call him before the dealer dude did the work, 679 00:32:55,480 --> 00:32:57,760 Speaker 2: and Justin said, I told her that we had a 680 00:32:57,760 --> 00:33:00,560 Speaker 2: transfluent exchange about a year ago, and when they fixed 681 00:33:00,560 --> 00:33:02,480 Speaker 2: the crack cylinder head, I'm pretty sure they put new 682 00:33:02,480 --> 00:33:04,800 Speaker 2: coolant in it at that specific dealer. So I told 683 00:33:04,800 --> 00:33:07,239 Speaker 2: her to, you know, relay my comments and pass on 684 00:33:07,240 --> 00:33:08,880 Speaker 2: that work. He said. A week later, I'm back from 685 00:33:08,880 --> 00:33:11,680 Speaker 2: a business trip and I drove over to the dealership, 686 00:33:11,720 --> 00:33:13,760 Speaker 2: which I agreed, Justin, It's actually what I would have done, 687 00:33:13,800 --> 00:33:15,960 Speaker 2: and I speak. I spoke with the service manager. I 688 00:33:15,960 --> 00:33:18,640 Speaker 2: told them that we're all in the customer service business, 689 00:33:18,760 --> 00:33:20,640 Speaker 2: absolutely true, and that I wanted to bring something to 690 00:33:20,680 --> 00:33:22,840 Speaker 2: his attention to help them improve. We sat in his 691 00:33:22,880 --> 00:33:24,320 Speaker 2: office and I told him that I was concerned that 692 00:33:24,360 --> 00:33:26,280 Speaker 2: their text were just going by mileage and date, not 693 00:33:26,320 --> 00:33:28,240 Speaker 2: actually looking at fluids. If my white had and cold 694 00:33:28,280 --> 00:33:29,800 Speaker 2: and reached me earlier in the week, she probably would 695 00:33:29,800 --> 00:33:32,760 Speaker 2: have paid for both services. The service manager, Justin said, 696 00:33:32,760 --> 00:33:35,320 Speaker 2: had admitted that they were. This was indeed the case 697 00:33:35,320 --> 00:33:38,560 Speaker 2: in the express service texts who just do oil changes 698 00:33:38,680 --> 00:33:41,080 Speaker 2: entire rotations go buy mileage and date. And although the 699 00:33:41,120 --> 00:33:44,880 Speaker 2: transflud in our vehicle couldn't be checked, which is nonsense, really, 700 00:33:45,800 --> 00:33:47,480 Speaker 2: there's a way to check it, but there's a time 701 00:33:47,520 --> 00:33:51,480 Speaker 2: process involved, so you go by mileage and age, which 702 00:33:51,520 --> 00:33:54,720 Speaker 2: means you look to see when it was done last. Justin, 703 00:33:54,760 --> 00:33:57,120 Speaker 2: you're right there, wrong and the cool and should have 704 00:33:57,120 --> 00:34:00,200 Speaker 2: been checked right, easy enough. I was pretty disappointed with 705 00:34:00,200 --> 00:34:01,840 Speaker 2: the service manager. I've heard you say it before. We 706 00:34:01,880 --> 00:34:04,400 Speaker 2: run there's good dealers and bad dealers. Unfortunately I found 707 00:34:04,400 --> 00:34:07,720 Speaker 2: a bad one. Justin from California. You absolutely did. Justin, Listen, 708 00:34:07,960 --> 00:34:10,319 Speaker 2: we do checklists in the shop all the time. You 709 00:34:10,320 --> 00:34:12,239 Speaker 2: guys don't really hear me talk about the shop a lot, 710 00:34:12,280 --> 00:34:14,839 Speaker 2: but in this case, I think it's justified where we'll 711 00:34:14,840 --> 00:34:17,359 Speaker 2: do a checklist, we'll look at a fluid, we'll look 712 00:34:17,360 --> 00:34:20,120 Speaker 2: at the last time it was done. It's based on history, mileage, 713 00:34:20,160 --> 00:34:22,880 Speaker 2: and actual condition before we pull the trigger. And I 714 00:34:22,920 --> 00:34:25,840 Speaker 2: think any good shop that's worth their weight is doing 715 00:34:25,880 --> 00:34:29,000 Speaker 2: it that way because that's the absolute right way. The 716 00:34:29,120 --> 00:34:31,239 Speaker 2: rest is just putting money in their pocket of the 717 00:34:31,280 --> 00:34:34,439 Speaker 2: dealership when it doesn't necessarily have to till the next 718 00:34:34,440 --> 00:34:36,520 Speaker 2: time I'm running Andy and the Car Doctor. The mechanics 719 00:34:36,560 --> 00:34:38,080 Speaker 2: aren't expensive, they're priceless.