1 00:00:09,560 --> 00:00:09,760 Speaker 1: Hi. 2 00:00:09,960 --> 00:00:13,840 Speaker 2: I'm Laura Vanderkamp. I'm a mother of five, an author, journalist, 3 00:00:13,880 --> 00:00:14,440 Speaker 2: and speaker. 4 00:00:15,320 --> 00:00:18,560 Speaker 3: And I'm Sarah Hart Hunger, a mother of three, practicing physician, 5 00:00:18,840 --> 00:00:22,040 Speaker 3: writer and course creator. We are two working parents who 6 00:00:22,120 --> 00:00:24,000 Speaker 3: love our careers and our families. 7 00:00:24,720 --> 00:00:27,360 Speaker 2: Welcome to best of both worlds. Here we talk about 8 00:00:27,360 --> 00:00:30,360 Speaker 2: how real women manage work, family, and time for fun. 9 00:00:30,880 --> 00:00:33,360 Speaker 2: From figuring out childcare to mapping out long. 10 00:00:33,280 --> 00:00:34,200 Speaker 1: Term career goals. 11 00:00:34,440 --> 00:00:39,320 Speaker 2: We want you to get the most out of life. 12 00:00:41,159 --> 00:00:43,720 Speaker 1: Welcome to best of both worlds. This is Laura. This 13 00:00:43,880 --> 00:00:44,760 Speaker 1: episode is. 14 00:00:44,720 --> 00:00:48,040 Speaker 2: Airing in early June of twenty twenty five. Sarah is 15 00:00:48,040 --> 00:00:50,680 Speaker 2: going to be interviewing Vanessa Quickly, who is the founder 16 00:00:50,720 --> 00:00:53,000 Speaker 2: of Chatbooks, which I know is something a lot of 17 00:00:53,000 --> 00:00:56,200 Speaker 2: our listeners have used as part of their memory keeping 18 00:00:56,200 --> 00:00:59,440 Speaker 2: in the modern era. Vanessa will talk about starting a 19 00:00:59,480 --> 00:01:02,920 Speaker 2: company all that goes into that. She also has seven kids, 20 00:01:02,960 --> 00:01:06,360 Speaker 2: so definitely living the best of both worlds lifestyle there. 21 00:01:07,120 --> 00:01:13,160 Speaker 2: So Sarah, let's talk about your photo lifestyle right now. 22 00:01:12,840 --> 00:01:15,360 Speaker 1: What are you hunting photos? What are you doing with 23 00:01:15,360 --> 00:01:16,440 Speaker 1: your fool photos? 24 00:01:16,440 --> 00:01:18,959 Speaker 3: And I also wanted to mention, like other memory keeping 25 00:01:19,120 --> 00:01:19,760 Speaker 3: maybe because. 26 00:01:19,520 --> 00:01:20,600 Speaker 4: I want credit for something. 27 00:01:20,800 --> 00:01:24,720 Speaker 3: So when it comes to like physical items that I 28 00:01:24,720 --> 00:01:26,760 Speaker 3: want to keep, and they're not many of them, but 29 00:01:26,840 --> 00:01:30,240 Speaker 3: like of the kids, so that rare piece of artwork 30 00:01:30,240 --> 00:01:32,440 Speaker 3: that you're like, oh, or like that Mother's Day thing 31 00:01:32,440 --> 00:01:34,640 Speaker 3: that was so creative that you just like want I 32 00:01:34,720 --> 00:01:37,000 Speaker 3: do have. This was inspired by Gretchen Rubin, but I 33 00:01:37,040 --> 00:01:39,800 Speaker 3: got like Banker's boxes for each kid. Actually correction, I 34 00:01:39,880 --> 00:01:42,600 Speaker 3: have two Bankers Boxes for three kids because Cameron and 35 00:01:42,640 --> 00:01:44,759 Speaker 3: Genevieve are sharing a box, because that's what happens. 36 00:01:44,920 --> 00:01:45,600 Speaker 4: But that's okay. 37 00:01:45,720 --> 00:01:48,040 Speaker 3: It's worked out so far, and I would say I 38 00:01:48,040 --> 00:01:50,400 Speaker 3: put like two to three things per year per kid 39 00:01:50,440 --> 00:01:52,600 Speaker 3: in there, so it's like really sparing. But I think 40 00:01:52,640 --> 00:01:55,280 Speaker 3: that's going to be really fun when they're done and 41 00:01:55,280 --> 00:01:56,880 Speaker 3: I can hand them these folders or I can keep 42 00:01:56,880 --> 00:01:58,440 Speaker 3: them and they can look at them, because like the 43 00:01:58,520 --> 00:02:00,560 Speaker 3: goal is not to have a giant pie, like it's 44 00:02:00,640 --> 00:02:03,320 Speaker 3: very space limited, but it's kind of fun to have 45 00:02:03,360 --> 00:02:06,320 Speaker 3: some actual artifacts. And I don't mean artifacts like hair. 46 00:02:06,360 --> 00:02:08,440 Speaker 3: These are all like pieces of paper. 47 00:02:09,160 --> 00:02:11,320 Speaker 2: I was gonna say, does Annabelle have more of an 48 00:02:11,400 --> 00:02:13,680 Speaker 2: artistic output than the other two or it's just that 49 00:02:13,720 --> 00:02:14,440 Speaker 2: they were younger. 50 00:02:15,160 --> 00:02:16,840 Speaker 3: No, it's just that they're younger, so they're going to 51 00:02:16,880 --> 00:02:19,800 Speaker 3: each need their own box eventually. But because Genevieve's really 52 00:02:19,880 --> 00:02:22,000 Speaker 3: only been like in school and making things for a 53 00:02:22,040 --> 00:02:24,280 Speaker 3: few years, I'm shoving them in the back of Cameron's 54 00:02:24,320 --> 00:02:27,000 Speaker 3: box right now, but ultimately she'll get her own box. 55 00:02:28,280 --> 00:02:31,560 Speaker 3: And then in terms of our photos, so in theory 56 00:02:31,639 --> 00:02:34,200 Speaker 3: we print out photo books, but my last one is 57 00:02:34,240 --> 00:02:36,080 Speaker 3: from twenty twenty one, so maybe we don't print out 58 00:02:36,080 --> 00:02:39,640 Speaker 3: photo books. However, I am still thinking there was hope 59 00:02:39,639 --> 00:02:41,360 Speaker 3: for catching up, and I used to do one per 60 00:02:41,400 --> 00:02:43,840 Speaker 3: year via Shutterfly. I did the super easy version where 61 00:02:43,880 --> 00:02:47,000 Speaker 3: I just like told it to AI auto do it 62 00:02:47,040 --> 00:02:48,880 Speaker 3: and then I would like make slight adjustments. But I 63 00:02:48,919 --> 00:02:51,280 Speaker 3: didn't put a lot of work into it. The hard 64 00:02:51,280 --> 00:02:53,200 Speaker 3: part for me has always been the curation of like 65 00:02:53,240 --> 00:02:56,080 Speaker 3: which photos will go in there, and I could put 66 00:02:56,120 --> 00:02:57,919 Speaker 3: a kid to work on that task. I am well aware, 67 00:02:58,000 --> 00:03:00,320 Speaker 3: so I think we may catch up someday. And then 68 00:03:00,360 --> 00:03:02,120 Speaker 3: the other thing has been that I just do the 69 00:03:02,120 --> 00:03:05,560 Speaker 3: auto upload thing. We use Google Photos. Both my husband's 70 00:03:05,560 --> 00:03:09,600 Speaker 3: pictures and mine auto upload to there, and it's great. 71 00:03:09,680 --> 00:03:12,720 Speaker 3: I mean the other day, Laura, I was like, oh, 72 00:03:12,880 --> 00:03:14,560 Speaker 3: I want to go to this restaurant with Josh. 73 00:03:14,720 --> 00:03:16,679 Speaker 4: Did I go there with somebody? And I was like, 74 00:03:16,720 --> 00:03:17,600 Speaker 4: I think it was Laura, And. 75 00:03:17,560 --> 00:03:20,040 Speaker 3: I looked up I found the transaction in You Need 76 00:03:20,040 --> 00:03:22,080 Speaker 3: a Budget, I saw which day it was, looked up 77 00:03:22,120 --> 00:03:23,760 Speaker 3: the day, and then found a picture of us holding 78 00:03:23,800 --> 00:03:24,680 Speaker 3: drinks at this restaurant. 79 00:03:24,680 --> 00:03:25,639 Speaker 4: It was awesome. That's awesome. 80 00:03:25,720 --> 00:03:26,720 Speaker 1: Yeah, that's really Yeah. 81 00:03:26,720 --> 00:03:28,079 Speaker 4: Google Photos is great. 82 00:03:28,480 --> 00:03:30,480 Speaker 1: Yeah, It's a lot more searchable now than it used 83 00:03:30,480 --> 00:03:30,640 Speaker 1: to be. 84 00:03:30,680 --> 00:03:34,720 Speaker 2: I mean I've had the like, Okay, I store my 85 00:03:34,800 --> 00:03:37,720 Speaker 2: passports in a place in the house that is not 86 00:03:37,960 --> 00:03:40,160 Speaker 2: near my desk, and so then I've had to enter 87 00:03:40,200 --> 00:03:43,720 Speaker 2: information for a few things recently. But I'm like, well, 88 00:03:43,760 --> 00:03:45,280 Speaker 2: I have a picture of it on my phone and 89 00:03:45,320 --> 00:03:46,960 Speaker 2: so then you know, I'm like, well, who knows when 90 00:03:46,960 --> 00:03:48,600 Speaker 2: I took that picture. But all I do is like 91 00:03:48,720 --> 00:03:51,440 Speaker 2: Laura passport, search for that and it comes up right, like, 92 00:03:51,560 --> 00:03:55,040 Speaker 2: I mean, it knows what that is, which is great, so, 93 00:03:55,320 --> 00:03:58,320 Speaker 2: you know, useful. But anyway, yeah, I have I have 94 00:03:58,400 --> 00:04:00,320 Speaker 2: a lot of photos on my phone that are just 95 00:04:00,360 --> 00:04:02,200 Speaker 2: sitting there, and I pay for extra storage because I 96 00:04:02,200 --> 00:04:04,120 Speaker 2: don't really feel it going through and deleting stuff. 97 00:04:04,560 --> 00:04:07,000 Speaker 1: We do have photo books from just about every year. 98 00:04:07,000 --> 00:04:08,760 Speaker 2: I think we're at I do think we got to 99 00:04:08,800 --> 00:04:11,240 Speaker 2: twenty twenty three. I'm not sure that twenty twenty four 100 00:04:11,280 --> 00:04:13,480 Speaker 2: has been created yet. But the key in recent years 101 00:04:13,480 --> 00:04:16,839 Speaker 2: has been having Ruth take over this project. She has 102 00:04:17,000 --> 00:04:20,440 Speaker 2: access to my photos through my Apple account that is 103 00:04:20,440 --> 00:04:23,719 Speaker 2: also running her iPad, so it has not even been 104 00:04:23,760 --> 00:04:26,520 Speaker 2: a problem for her to just go through them and 105 00:04:26,680 --> 00:04:29,200 Speaker 2: put them directly into a Shutterfly and make a book. 106 00:04:29,520 --> 00:04:33,040 Speaker 2: So I've strongly encouraged that. But you know, we do 107 00:04:33,160 --> 00:04:36,440 Speaker 2: and I got to say, obviously people take lots of 108 00:04:36,440 --> 00:04:39,039 Speaker 2: photos on their phones. I will still put a plug 109 00:04:39,200 --> 00:04:44,719 Speaker 2: for paying a professional photographer to take real portraits of 110 00:04:44,839 --> 00:04:48,640 Speaker 2: your family. We've done this pretty much almost every year 111 00:04:48,680 --> 00:04:51,120 Speaker 2: with a couple of different photographers whose work we like 112 00:04:51,200 --> 00:04:52,800 Speaker 2: around here, and I. 113 00:04:52,839 --> 00:04:54,039 Speaker 1: Am so happy to have them. 114 00:04:54,160 --> 00:04:56,560 Speaker 2: I mean, partly, it's just then look nice on our 115 00:04:56,600 --> 00:04:59,000 Speaker 2: Christmas card photos. It doesn't look like you know, I 116 00:04:59,120 --> 00:05:01,200 Speaker 2: just randomly took it in the kitchen while everyone was 117 00:05:01,240 --> 00:05:06,000 Speaker 2: sitting there. But then we have printed them up nicer 118 00:05:06,040 --> 00:05:07,919 Speaker 2: and framed them. We have a photo wall, like a 119 00:05:07,960 --> 00:05:09,960 Speaker 2: gallery of all the kids. They have a big formal 120 00:05:10,360 --> 00:05:12,200 Speaker 2: portrait of all this. It's just good to have. I 121 00:05:12,240 --> 00:05:15,560 Speaker 2: don't know, I like it. I like seeing the photo. 122 00:05:15,279 --> 00:05:17,799 Speaker 3: We did that last Thanksgiving with my parents and sister. 123 00:05:17,839 --> 00:05:19,560 Speaker 3: And I will say actually, the bigger the group is, 124 00:05:19,600 --> 00:05:23,640 Speaker 3: the more affordable it can be, because if you're in 125 00:05:23,680 --> 00:05:26,279 Speaker 3: a big family but you want like smaller family portraits, 126 00:05:26,320 --> 00:05:29,920 Speaker 3: you're generally paying for the photographer's time and you can 127 00:05:29,960 --> 00:05:31,960 Speaker 3: get a lot of pictures taken if you assemble a 128 00:05:32,000 --> 00:05:33,880 Speaker 3: decent group, and then you can kind of share the costs. 129 00:05:33,920 --> 00:05:39,000 Speaker 3: So obviously, also photographer's rates very widely. If you want 130 00:05:39,000 --> 00:05:41,040 Speaker 3: some well known person, you're probably going to be paying 131 00:05:41,040 --> 00:05:43,640 Speaker 3: a premium. But I found that this there's like a 132 00:05:43,640 --> 00:05:46,640 Speaker 3: gig economy in photos, and you can get some really 133 00:05:46,680 --> 00:05:49,719 Speaker 3: great artistic photos taken for not a ton of money. 134 00:05:50,320 --> 00:05:53,599 Speaker 2: And this can also be a great gift, like for 135 00:05:53,880 --> 00:05:57,800 Speaker 2: a grandparent, if you are getting together as a family, 136 00:05:57,839 --> 00:05:59,800 Speaker 2: for instance, at some point this summer, like you're gonna 137 00:05:59,800 --> 00:06:02,520 Speaker 2: all each other at a wedding or at a graduation 138 00:06:03,320 --> 00:06:06,360 Speaker 2: or some sort of outdoor party that you're having, if 139 00:06:06,400 --> 00:06:10,320 Speaker 2: you hire a photographer to come and take photos of everyone, 140 00:06:10,600 --> 00:06:14,480 Speaker 2: this can be a wonderful thing to give to, especially 141 00:06:14,560 --> 00:06:17,960 Speaker 2: older adults who don't really need anything like this is 142 00:06:18,000 --> 00:06:21,560 Speaker 2: something that they might want. I will say, you have 143 00:06:21,640 --> 00:06:24,640 Speaker 2: to prepare everyone ahead of time for this, and because 144 00:06:24,800 --> 00:06:26,839 Speaker 2: people often don't want to stop what they're doing in 145 00:06:26,880 --> 00:06:29,400 Speaker 2: the middle of a party to pose for formal photos, 146 00:06:29,480 --> 00:06:32,120 Speaker 2: to just make sure everyone knows that they will need 147 00:06:32,160 --> 00:06:34,039 Speaker 2: to be taking thirty minutes out of the fund to 148 00:06:34,080 --> 00:06:37,440 Speaker 2: do this. But the memories are great, you know, It's 149 00:06:37,440 --> 00:06:39,600 Speaker 2: a small price to pay for being able to look 150 00:06:39,640 --> 00:06:43,120 Speaker 2: back on it forever. All right, Well, let's see what 151 00:06:43,320 --> 00:06:47,560 Speaker 2: Vanessa has to say about photos and memory keeping in general. 152 00:06:48,240 --> 00:06:51,799 Speaker 3: Well, I'm so excited to welcome to the show Vanessa Quickly, 153 00:06:52,120 --> 00:06:56,320 Speaker 3: the creator of chatbooks, a product a company that many 154 00:06:56,360 --> 00:06:58,839 Speaker 3: of you guys know and love. But just in case 155 00:06:58,880 --> 00:07:01,320 Speaker 3: you are not familiar with our chat books, go ahead 156 00:07:01,360 --> 00:07:02,279 Speaker 3: and introduce yourself. 157 00:07:03,480 --> 00:07:06,159 Speaker 5: I hope many people know and love it. Yeah, my 158 00:07:06,240 --> 00:07:09,600 Speaker 5: name is Vanessa. I am a mother. I have seven 159 00:07:09,680 --> 00:07:13,160 Speaker 5: kids and two grandkids. I'm the oldest of twelve, so 160 00:07:13,280 --> 00:07:17,480 Speaker 5: big families of kind of my thing. I love a 161 00:07:17,520 --> 00:07:22,080 Speaker 5: lot of chaos and creativity and all that comes with 162 00:07:22,160 --> 00:07:25,480 Speaker 5: having a big family. Started the company ten years ago 163 00:07:25,520 --> 00:07:28,440 Speaker 5: because in all that chaos of phrasing kids and having 164 00:07:28,440 --> 00:07:31,240 Speaker 5: babies at breakneck speed. I had gotten behind to my 165 00:07:31,280 --> 00:07:34,600 Speaker 5: scrap booking. I was the scrapbook mom with my oldest 166 00:07:34,720 --> 00:07:37,600 Speaker 5: and my youngest was going off to kindergarten without a 167 00:07:37,640 --> 00:07:40,960 Speaker 5: single printed photo besides the annual Christmas card. And so 168 00:07:41,520 --> 00:07:43,840 Speaker 5: chat Books is a solution to that problem that I have, 169 00:07:43,920 --> 00:07:46,200 Speaker 5: and I've been building it for the last ten Oh man, 170 00:07:46,320 --> 00:07:49,200 Speaker 5: we're going on eleven years now with my husband and 171 00:07:49,400 --> 00:07:51,480 Speaker 5: it's been a wild, wild ride. 172 00:07:52,040 --> 00:07:55,640 Speaker 3: That is amazing. So where exactly, because you have seven 173 00:07:55,760 --> 00:07:57,920 Speaker 3: kids and you sort of mentioned how all the oldest 174 00:07:58,000 --> 00:08:01,200 Speaker 3: was like, where were you and your parent journey when 175 00:08:01,240 --> 00:08:04,880 Speaker 3: you decided to start a brand new company. 176 00:08:05,360 --> 00:08:08,400 Speaker 5: Well, my oldest had started his freshman year of college 177 00:08:08,400 --> 00:08:10,800 Speaker 5: and my youngest was going to kindergarten. So quite the 178 00:08:11,080 --> 00:08:14,760 Speaker 5: range there, And if I'm being honest, there were years 179 00:08:14,800 --> 00:08:18,200 Speaker 5: before we started Chatbooks that my husband had been trying 180 00:08:18,240 --> 00:08:21,720 Speaker 5: to build a company to solve like helping families hold 181 00:08:21,760 --> 00:08:25,160 Speaker 5: on to organize and enjoy their family memories. He has 182 00:08:25,200 --> 00:08:28,960 Speaker 5: a career in building enterprise software and was kind of 183 00:08:29,080 --> 00:08:33,760 Speaker 5: tackling the problem from that lens. And we basically drained 184 00:08:33,760 --> 00:08:35,400 Speaker 5: our savings trying. 185 00:08:35,080 --> 00:08:37,640 Speaker 1: To build a solution. 186 00:08:38,640 --> 00:08:41,040 Speaker 5: From a guy's point of view when we all know 187 00:08:41,360 --> 00:08:45,520 Speaker 5: it's the mom's right, the chief household officer that is 188 00:08:45,559 --> 00:08:49,200 Speaker 5: doing most of the memory keeping, and so I don't 189 00:08:49,200 --> 00:08:51,760 Speaker 5: have the Harvard MBA. But I finally spoke up and 190 00:08:51,840 --> 00:08:53,920 Speaker 5: I'm like, I don't think this is going to work. 191 00:08:54,160 --> 00:08:56,360 Speaker 5: I'm not using it, my friends aren't using it, my 192 00:08:56,400 --> 00:08:57,400 Speaker 5: sisters aren't using it. 193 00:08:57,600 --> 00:08:58,720 Speaker 1: Will you just figure. 194 00:08:58,480 --> 00:09:01,880 Speaker 5: Out how to print my photos? And so with that 195 00:09:02,040 --> 00:09:06,320 Speaker 5: idea came like a volunteer to join the founding company 196 00:09:06,360 --> 00:09:09,320 Speaker 5: and build this business, even though I had no background 197 00:09:09,320 --> 00:09:11,800 Speaker 5: in business at all, but I was very passionate about 198 00:09:11,800 --> 00:09:12,600 Speaker 5: the problem to be solved. 199 00:09:13,000 --> 00:09:14,280 Speaker 4: That is awesome. 200 00:09:14,360 --> 00:09:16,760 Speaker 3: And by the way, slight parallel here because your age 201 00:09:16,840 --> 00:09:20,000 Speaker 3: spread of your kids is almost exactly the same as Laura, 202 00:09:20,160 --> 00:09:23,199 Speaker 3: my co host. She's got a five year old and 203 00:09:23,280 --> 00:09:26,600 Speaker 3: then headed off to college as her oldest, so kind 204 00:09:26,600 --> 00:09:29,280 Speaker 3: of similar on the up of seven and she has five, so. 205 00:09:29,960 --> 00:09:32,320 Speaker 5: No, hey, it's all the same after three, it's a blur. 206 00:09:32,520 --> 00:09:36,320 Speaker 3: So I can only imagine since I only have three. 207 00:09:36,520 --> 00:09:36,920 Speaker 4: Okay. 208 00:09:37,080 --> 00:09:39,880 Speaker 3: I also read a little bit about your background before 209 00:09:40,000 --> 00:09:42,960 Speaker 3: all this and found it, well, maybe not equally fascinating 210 00:09:42,960 --> 00:09:44,480 Speaker 3: because I want to hear more about like the whole, 211 00:09:44,520 --> 00:09:46,360 Speaker 3: like what it was like to start a company from 212 00:09:46,400 --> 00:09:48,960 Speaker 3: the ground up with all those kids in various ages. 213 00:09:49,000 --> 00:09:53,000 Speaker 3: But you also had an unusual upbringing. In fact, there 214 00:09:53,040 --> 00:09:55,360 Speaker 3: was an article that I think was part of your 215 00:09:55,440 --> 00:09:58,320 Speaker 3: preskitt that said why growing up weird can be good 216 00:09:58,320 --> 00:10:00,800 Speaker 3: for your career. So, Vanessa, how did you grow up 217 00:10:00,840 --> 00:10:03,560 Speaker 3: weird and was it good for your career? Well? 218 00:10:03,640 --> 00:10:05,720 Speaker 5: I mentioned I'm the oldest of twelve kids, and we 219 00:10:05,760 --> 00:10:08,360 Speaker 5: grew up in Orlando, Florida, and we right now live 220 00:10:08,400 --> 00:10:13,040 Speaker 5: in Utah, and Utah historically has been known for big families, 221 00:10:13,320 --> 00:10:16,880 Speaker 5: and in Utah, I mean in Florida. Though like twelve kids, 222 00:10:16,920 --> 00:10:18,760 Speaker 5: we were freak shows. We were in the newspaper at 223 00:10:18,800 --> 00:10:21,920 Speaker 5: least once a year doing an article on some aspect 224 00:10:21,960 --> 00:10:24,720 Speaker 5: of like me my mom being supermom, or we had 225 00:10:24,760 --> 00:10:28,360 Speaker 5: like a gentleman's farm in our backyard and a pine 226 00:10:28,400 --> 00:10:31,360 Speaker 5: tree nursery. My dad had got my got going so 227 00:10:31,400 --> 00:10:34,440 Speaker 5: that my brothers could help have actually have a healthy 228 00:10:34,440 --> 00:10:38,000 Speaker 5: outlet for all of that big boy energy, but also 229 00:10:38,080 --> 00:10:42,200 Speaker 5: to help raise money for college. I came from a 230 00:10:42,440 --> 00:10:46,400 Speaker 5: wildly entrepreneurial family, and my mother, who was the primary 231 00:10:46,440 --> 00:10:49,960 Speaker 5: caregiver for the twelve kids. She was so creative. She 232 00:10:49,960 --> 00:10:54,480 Speaker 5: was an artist, she was a script she would write plays. 233 00:10:55,440 --> 00:10:59,240 Speaker 5: She constantly built dream up business plans like that's what 234 00:10:59,240 --> 00:11:01,559 Speaker 5: she would do. So I was like a coping mechanism. 235 00:11:01,120 --> 00:11:01,800 Speaker 4: For the twelve kids. 236 00:11:01,840 --> 00:11:07,080 Speaker 5: It was like just wild creativity and imagining like other worlds. 237 00:11:07,200 --> 00:11:09,160 Speaker 5: But I think all of the experiences with growing up 238 00:11:09,160 --> 00:11:11,319 Speaker 5: with a big family, where like we didn't fit the mold, 239 00:11:12,200 --> 00:11:15,959 Speaker 5: anything was possible, dreaming big, like even when we already 240 00:11:16,000 --> 00:11:18,080 Speaker 5: had a lot of big things going on. All of 241 00:11:18,120 --> 00:11:21,280 Speaker 5: that fed into this idea when I left home at 242 00:11:21,320 --> 00:11:23,480 Speaker 5: eighteen that I can literally do anything that I set 243 00:11:23,520 --> 00:11:26,640 Speaker 5: my mind to. And when I left home, I wanted 244 00:11:26,640 --> 00:11:29,240 Speaker 5: to be an opera singer. I love to sing, and 245 00:11:29,320 --> 00:11:31,079 Speaker 5: my parents always told me that I had a really 246 00:11:31,160 --> 00:11:33,559 Speaker 5: nice voice, and so of course I'm going to go 247 00:11:33,600 --> 00:11:36,760 Speaker 5: off and be a famous singer. I actually thought I 248 00:11:36,760 --> 00:11:39,640 Speaker 5: would be on Broadway, like that's really what I wanted 249 00:11:39,679 --> 00:11:42,280 Speaker 5: to do. I had never seen an opera. I had 250 00:11:42,320 --> 00:11:44,200 Speaker 5: been to a few Broadway shows, and I was like, 251 00:11:44,280 --> 00:11:46,120 Speaker 5: that is a life for me up on the stage. 252 00:11:46,160 --> 00:11:49,440 Speaker 5: And again my parents were just like feeding me into this, 253 00:11:49,600 --> 00:11:52,240 Speaker 5: like you can do anything, and you're so wildly talented. 254 00:11:52,280 --> 00:11:54,400 Speaker 5: And so I went off to college, but I was 255 00:11:55,440 --> 00:11:59,160 Speaker 5: didn't really understand how my university broke up the programs. 256 00:11:59,160 --> 00:12:01,760 Speaker 5: There's like a strict music theater tracked and a strict 257 00:12:02,000 --> 00:12:04,840 Speaker 5: classical music tract. And I just auditioned for the first 258 00:12:05,480 --> 00:12:07,679 Speaker 5: flyer that I saw for singers, and I ended up 259 00:12:07,679 --> 00:12:10,559 Speaker 5: in this opera tract. And after I'd realized what had 260 00:12:10,559 --> 00:12:12,840 Speaker 5: happened and it was too late to drop the class, 261 00:12:13,400 --> 00:12:17,120 Speaker 5: I stuck with it that semester, and my like world changed. 262 00:12:17,240 --> 00:12:19,360 Speaker 5: I fell in love with opera music at all of 263 00:12:19,400 --> 00:12:22,680 Speaker 5: the new challenges that come with that repertoire and technique. 264 00:12:22,760 --> 00:12:27,720 Speaker 5: And so yeah, how did growing up weird in Florida 265 00:12:27,760 --> 00:12:31,120 Speaker 5: with twelve kids and a cow that we would milk, 266 00:12:31,360 --> 00:12:36,840 Speaker 5: and horses and the pine tree nursery and collecting snakes 267 00:12:36,880 --> 00:12:38,600 Speaker 5: and all of that that was part of my child? 268 00:12:38,760 --> 00:12:40,760 Speaker 5: How did that lead me to where I am today? 269 00:12:40,920 --> 00:12:44,679 Speaker 5: I think just I like taking risks. I'm not intimidated 270 00:12:44,679 --> 00:12:48,680 Speaker 5: by fear. Actually fear excites me. And I've learned as 271 00:12:48,760 --> 00:12:52,840 Speaker 5: I've my career has evolved, and as I've been raising 272 00:12:52,880 --> 00:12:56,760 Speaker 5: all of these kids through every wild phase of motherhood 273 00:12:57,840 --> 00:12:59,920 Speaker 5: that when things are scary, it usually means there's something 274 00:13:00,440 --> 00:13:04,479 Speaker 5: exciting or some growth that's on the other side. 275 00:13:04,280 --> 00:13:08,280 Speaker 3: So super interesting, that's all right, I feel like I'm 276 00:13:08,320 --> 00:13:11,000 Speaker 3: hearing it's like you never fit the mold. Your family 277 00:13:11,000 --> 00:13:12,720 Speaker 3: didn't fit the mold, and it was okay, So like 278 00:13:12,760 --> 00:13:14,640 Speaker 3: why I aim to fit the mold to begin with? 279 00:13:14,800 --> 00:13:18,319 Speaker 4: So kind of like your possibilities are limitless, right. 280 00:13:18,120 --> 00:13:20,160 Speaker 5: And being different was something that I felt like was 281 00:13:20,160 --> 00:13:24,040 Speaker 5: a badge of honor. So the first house that we 282 00:13:24,120 --> 00:13:27,920 Speaker 5: bought after my husband finished his graduate school, we lived 283 00:13:28,040 --> 00:13:29,880 Speaker 5: in a neighborhood with a lot of families that looked 284 00:13:29,880 --> 00:13:32,240 Speaker 5: a lot like ours, and moms that were staying at 285 00:13:32,240 --> 00:13:35,400 Speaker 5: home with their kids. And I just was like, if 286 00:13:35,400 --> 00:13:37,840 Speaker 5: I have to sit in the basement and play Little 287 00:13:38,080 --> 00:13:40,000 Speaker 5: Pet Shop for the rest of my life, I will die. 288 00:13:40,480 --> 00:13:43,240 Speaker 5: I cannot do this. And so I was the first 289 00:13:43,280 --> 00:13:46,520 Speaker 5: to kind of start going back to work. Like I said, 290 00:13:46,559 --> 00:13:49,000 Speaker 5: I was a singer and I had kind of hung 291 00:13:49,080 --> 00:13:51,520 Speaker 5: up the dream of being an international opera singer when 292 00:13:51,520 --> 00:13:53,319 Speaker 5: I found out I was pregnant with my first baby 293 00:13:53,320 --> 00:13:56,160 Speaker 5: as a junior in college. Really hard to have an 294 00:13:56,200 --> 00:13:59,600 Speaker 5: international opera career and a young family. But I kept 295 00:13:59,679 --> 00:14:04,160 Speaker 5: up this and after my fifth child was born, I, 296 00:14:04,200 --> 00:14:06,600 Speaker 5: with the encouragement of my husband, went out for an 297 00:14:06,640 --> 00:14:09,040 Speaker 5: audition for a Vida and I was cast in that 298 00:14:09,120 --> 00:14:12,040 Speaker 5: show as the mistress and on the dance core, and 299 00:14:12,080 --> 00:14:15,520 Speaker 5: so I got to leave the house every afternoon to 300 00:14:15,559 --> 00:14:18,360 Speaker 5: go to rehearsal for months, and then the show ran 301 00:14:18,480 --> 00:14:22,160 Speaker 5: for three months, and it was like insane trying to 302 00:14:22,200 --> 00:14:25,800 Speaker 5: coordinate the five kids and my husband's startup schedule and 303 00:14:25,880 --> 00:14:28,640 Speaker 5: all the babysitters and all the help and we had 304 00:14:28,760 --> 00:14:31,320 Speaker 5: a lot of Hamburger helper during the run of that show. 305 00:14:31,400 --> 00:14:34,520 Speaker 5: But I came alive again being able to do this 306 00:14:34,600 --> 00:14:37,040 Speaker 5: thing that I felt born to do, that I had 307 00:14:37,320 --> 00:14:40,240 Speaker 5: a passion for and unique talents for. And I actually 308 00:14:40,280 --> 00:14:42,680 Speaker 5: felt like I was a better mother, a better friend, 309 00:14:42,720 --> 00:14:45,240 Speaker 5: a better wife because I was nurturing this part of 310 00:14:45,280 --> 00:14:47,000 Speaker 5: me that had been neglected for so long. 311 00:14:47,400 --> 00:14:50,080 Speaker 3: That is so cool, And you were absolutely speaking our 312 00:14:50,120 --> 00:14:53,720 Speaker 3: listener's language. We're going to take a quick break, and 313 00:14:53,760 --> 00:14:56,240 Speaker 3: then I want to talk about Chad Folks being an 314 00:14:56,280 --> 00:14:58,600 Speaker 3: amazing workplace for women, and just a little bit more 315 00:14:58,600 --> 00:15:13,760 Speaker 3: about the company and your life ideas. All right, we 316 00:15:13,920 --> 00:15:17,640 Speaker 3: are back and that story is amazing. I mean, especially 317 00:15:17,800 --> 00:15:19,760 Speaker 3: just I can hear the passion in your voice when 318 00:15:20,080 --> 00:15:22,720 Speaker 3: it was maybe a little bit going against it sounds 319 00:15:22,720 --> 00:15:24,960 Speaker 3: like the cultural zeitgeist that you were in to just 320 00:15:25,000 --> 00:15:27,000 Speaker 3: be like, no, this is what I want. I have 321 00:15:27,080 --> 00:15:28,640 Speaker 3: awesome ideas, and you know what, I'm going to try 322 00:15:28,640 --> 00:15:31,640 Speaker 3: the singing thing. Even so, how did we go from singing? 323 00:15:32,440 --> 00:15:33,400 Speaker 4: Two chatbooks? 324 00:15:33,440 --> 00:15:33,560 Speaker 3: Like? 325 00:15:34,320 --> 00:15:36,720 Speaker 4: How did the journey break off? Here? 326 00:15:37,080 --> 00:15:41,160 Speaker 5: How did the breakoff? Well? Best laid plans right, you 327 00:15:41,240 --> 00:15:43,120 Speaker 5: have a plan of how you want your life to go. 328 00:15:43,200 --> 00:15:45,960 Speaker 5: And it's anything that I've learned throughout my fifty almost 329 00:15:46,000 --> 00:15:49,160 Speaker 5: fifty three years is that making plans is great, and 330 00:15:49,200 --> 00:15:51,960 Speaker 5: I think that keeps you going right. But then you've 331 00:15:51,960 --> 00:15:54,400 Speaker 5: got to be ready to take the pivot wherever it comes. 332 00:15:54,440 --> 00:15:57,480 Speaker 5: And so our family was actually living in Florida at 333 00:15:57,480 --> 00:16:00,440 Speaker 5: the time, where I grew up just minutes from the beach, 334 00:16:00,480 --> 00:16:03,400 Speaker 5: in a beautiful home where I had already imagined where 335 00:16:03,400 --> 00:16:05,200 Speaker 5: I was going to host all the wedding perceptions of 336 00:16:05,240 --> 00:16:07,040 Speaker 5: my kids, like this is where we're going to live forever. 337 00:16:07,400 --> 00:16:07,600 Speaker 4: Right. 338 00:16:07,640 --> 00:16:11,280 Speaker 5: I had my running friends, I had my theater friends. 339 00:16:11,440 --> 00:16:14,320 Speaker 5: I was working a lot in local theaters and with 340 00:16:14,360 --> 00:16:17,040 Speaker 5: a local orchestra. And like I had mentioned, my husband 341 00:16:17,080 --> 00:16:19,920 Speaker 5: had been building out this you know, solution for family 342 00:16:20,000 --> 00:16:23,920 Speaker 5: memories that was not going anywhere, and in a moment 343 00:16:23,960 --> 00:16:25,680 Speaker 5: of like panic, he was like, we have to move 344 00:16:25,680 --> 00:16:29,800 Speaker 5: to Utah. Like this little beachside town, as much as 345 00:16:29,800 --> 00:16:31,320 Speaker 5: we love it, like we're never going to be able 346 00:16:31,360 --> 00:16:34,320 Speaker 5: to build this company here. We've got to go to Utah. 347 00:16:34,520 --> 00:16:37,640 Speaker 5: And I went to college in Utah, and I loved 348 00:16:37,680 --> 00:16:40,640 Speaker 5: my time in college, but I did not love Utah. 349 00:16:40,680 --> 00:16:42,720 Speaker 5: And I know my husband when we graduated, I am 350 00:16:42,800 --> 00:16:44,960 Speaker 5: never going back there. And at the time he was 351 00:16:45,000 --> 00:16:46,840 Speaker 5: like me neither. He was from the East Coast as well. 352 00:16:46,920 --> 00:16:50,800 Speaker 5: I grew up in Florida, but there was really exciting 353 00:16:50,840 --> 00:16:55,560 Speaker 5: things happening in Utah, especially around consumer tech. And my 354 00:16:55,640 --> 00:16:57,920 Speaker 5: husband had flown out to Utah a couple times to 355 00:16:57,960 --> 00:17:01,360 Speaker 5: pitch some investors, and he was like, that is where 356 00:17:01,400 --> 00:17:03,240 Speaker 5: we have to go. There's like so much energy and 357 00:17:03,600 --> 00:17:07,400 Speaker 5: the culture of family is so big there. And this 358 00:17:07,520 --> 00:17:10,560 Speaker 5: was what clinched it for me. My oldest son decided 359 00:17:10,600 --> 00:17:12,679 Speaker 5: to go to BYU and he got accepted and so 360 00:17:12,800 --> 00:17:15,920 Speaker 5: he was going west. I had the hardest time imagining 361 00:17:15,960 --> 00:17:19,200 Speaker 5: sending my baby across the country, just goodbye, go off 362 00:17:19,240 --> 00:17:22,080 Speaker 5: to college. And so that was what kind of like 363 00:17:22,520 --> 00:17:25,360 Speaker 5: finally like tipped it for me, like, Okay, we'll move 364 00:17:25,400 --> 00:17:28,520 Speaker 5: to Utah for the business, also to follow my son 365 00:17:28,560 --> 00:17:31,280 Speaker 5: to college, which he hated. Actually, at one point I 366 00:17:31,320 --> 00:17:33,240 Speaker 5: had to tell him pretend we don't live here, and 367 00:17:33,320 --> 00:17:37,600 Speaker 5: he did. I hardly heard from him. In fact, I 368 00:17:37,640 --> 00:17:39,640 Speaker 5: called him to say, you know, when are you coming 369 00:17:39,680 --> 00:17:42,879 Speaker 5: home for Christmas? Like when's your last exam? He was 370 00:17:42,880 --> 00:17:45,399 Speaker 5: in Florida. He just booked his own flight, went to 371 00:17:45,400 --> 00:17:49,040 Speaker 5: Florida to do his own thing. Anyway, we moved our 372 00:17:49,080 --> 00:17:51,679 Speaker 5: whole family to Utah to try to give this business 373 00:17:51,720 --> 00:17:54,960 Speaker 5: that my husband had been building a chance. And that's 374 00:17:55,000 --> 00:17:57,239 Speaker 5: when I had my idea of like put all of 375 00:17:57,280 --> 00:17:59,639 Speaker 5: that expensive code even building on the shelf, and just 376 00:17:59,640 --> 00:18:02,879 Speaker 5: focus on the real problem that I am having, which 377 00:18:02,920 --> 00:18:05,760 Speaker 5: is the only way my son can see the photos 378 00:18:05,760 --> 00:18:07,879 Speaker 5: from the last five years of his life is in 379 00:18:07,960 --> 00:18:10,560 Speaker 5: the iPad, and I'm constantly taking the iPad and the 380 00:18:10,560 --> 00:18:12,760 Speaker 5: phones away from him. Right, he was just an addict. 381 00:18:14,000 --> 00:18:17,520 Speaker 5: With the exception of one printed photo album that his 382 00:18:17,520 --> 00:18:20,080 Speaker 5: preschool teacher had made that last year of preschool. She 383 00:18:20,080 --> 00:18:22,480 Speaker 5: took photos of their parties and field trips and whatever, 384 00:18:22,520 --> 00:18:24,800 Speaker 5: and she printed them off at Walgreens dropped him in 385 00:18:24,800 --> 00:18:29,240 Speaker 5: this old dollar store album and he loved that album. 386 00:18:29,280 --> 00:18:31,040 Speaker 5: He took it everywhere with him. In fact, the night 387 00:18:31,080 --> 00:18:32,680 Speaker 5: before he went to preschool, I found him up in 388 00:18:32,680 --> 00:18:35,679 Speaker 5: his room bawling his eyes out. He told me he 389 00:18:35,800 --> 00:18:37,720 Speaker 5: never wanted to grow up. He'd been looking at these 390 00:18:37,760 --> 00:18:40,280 Speaker 5: few photos and was feeling all these big feelings and 391 00:18:40,359 --> 00:18:43,640 Speaker 5: it was adorable. But it was also this massive gut 392 00:18:43,680 --> 00:18:45,399 Speaker 5: punch to me that I was failing in one of 393 00:18:45,400 --> 00:18:48,080 Speaker 5: my most important mom jobs, which is to help my 394 00:18:48,160 --> 00:18:52,080 Speaker 5: kids hold on to their story. There's so much power 395 00:18:52,280 --> 00:18:55,960 Speaker 5: in our stories, and it comes across differently scrolling on 396 00:18:56,000 --> 00:18:58,520 Speaker 5: an iPad than it does with a printed photo. And 397 00:18:58,560 --> 00:19:02,960 Speaker 5: so that was the light bulb moment that pivoted all 398 00:19:03,000 --> 00:19:06,119 Speaker 5: of the work that had been done previously. And like 399 00:19:06,160 --> 00:19:08,760 Speaker 5: I said, it was my idea. I knew who our 400 00:19:08,800 --> 00:19:11,080 Speaker 5: customer was, I knew how to talk to them, where 401 00:19:11,119 --> 00:19:15,159 Speaker 5: to find them. And so instead of going off to 402 00:19:15,200 --> 00:19:18,679 Speaker 5: play tennis or get yoga certified, when Deklan went off 403 00:19:18,680 --> 00:19:21,159 Speaker 5: to kindergarten, I went to work. And it was the 404 00:19:21,160 --> 00:19:23,920 Speaker 5: first like nine to five job I had ever had, 405 00:19:24,080 --> 00:19:25,840 Speaker 5: and there was a big learning curve there. 406 00:19:26,520 --> 00:19:29,920 Speaker 3: But it sounds like obviously things went in an amazing direction. 407 00:19:30,240 --> 00:19:33,120 Speaker 3: I'm sure it probably sounds much more easy in retrospect 408 00:19:33,119 --> 00:19:35,879 Speaker 3: and they're playing million humps and little learning points along 409 00:19:35,920 --> 00:19:39,119 Speaker 3: the way. But your idea ended up getting into the 410 00:19:39,119 --> 00:19:40,919 Speaker 3: hands of so many people. I was literally taking a 411 00:19:40,920 --> 00:19:42,800 Speaker 3: walk before I recorded this episode and said I was 412 00:19:43,119 --> 00:19:44,959 Speaker 3: going to talk to the counder of chapbooks, and she goes, oh, 413 00:19:44,960 --> 00:19:46,600 Speaker 3: I have like a hundred of those all over my house. 414 00:19:46,640 --> 00:19:49,000 Speaker 4: So I, oh, man, you. 415 00:19:48,960 --> 00:19:51,399 Speaker 5: Know, I think so often we're just working head down, 416 00:19:51,560 --> 00:19:54,560 Speaker 5: grinding it out, trying to grow, trying to like do 417 00:19:54,600 --> 00:19:57,439 Speaker 5: all the things, and you sometimes forget that this is 418 00:19:57,480 --> 00:19:59,800 Speaker 5: actually making a difference. Those kinds of stories make me 419 00:19:59,840 --> 00:20:01,400 Speaker 5: so happy to hear it is. 420 00:20:01,800 --> 00:20:04,520 Speaker 3: So let's talk about saving memories a little bit. And 421 00:20:04,720 --> 00:20:06,639 Speaker 3: you definitely have me on board with the idea that 422 00:20:06,640 --> 00:20:10,040 Speaker 3: printed is a little bit different than digital. Do you 423 00:20:10,040 --> 00:20:14,280 Speaker 3: have like rituals you recommend around memory keeping, whether that 424 00:20:14,280 --> 00:20:17,159 Speaker 3: involves using chatbooks or another platform. But like, sometimes I 425 00:20:17,200 --> 00:20:18,960 Speaker 3: believe that we focus a lot on like the product 426 00:20:19,040 --> 00:20:21,040 Speaker 3: and not a lot on like the process. Like a 427 00:20:21,040 --> 00:20:24,200 Speaker 3: lot are the processes here that will help people preserve 428 00:20:24,240 --> 00:20:25,120 Speaker 3: their family memories. 429 00:20:25,800 --> 00:20:28,800 Speaker 5: We all take a million photos, right, a gazillion photos. 430 00:20:28,840 --> 00:20:30,879 Speaker 5: I probably take ten times more than my husband. He 431 00:20:30,880 --> 00:20:33,200 Speaker 5: always makes fun of me, But if there's one moment 432 00:20:33,280 --> 00:20:35,000 Speaker 5: I want to capture, I'll just go ahead and take 433 00:20:35,040 --> 00:20:37,000 Speaker 5: five to ten of them, just because you never know, 434 00:20:37,040 --> 00:20:40,439 Speaker 5: you want to get like the right everyone looking whatever. 435 00:20:41,320 --> 00:20:43,840 Speaker 5: And we just have such access to our phones that 436 00:20:43,920 --> 00:20:46,399 Speaker 5: and our kids are so cute, they're always doing something. 437 00:20:46,440 --> 00:20:48,400 Speaker 5: We're just taking so many photos, and I think it's 438 00:20:48,400 --> 00:20:51,320 Speaker 5: amazing in contrast to the few photos that I have 439 00:20:51,400 --> 00:20:54,199 Speaker 5: of my childhood, right, Like, it's such a blessing. But 440 00:20:54,320 --> 00:20:58,640 Speaker 5: that overwhelm just causes paralysis, and a lot of us 441 00:20:58,680 --> 00:21:00,000 Speaker 5: just sort of like, oh, I know I should be 442 00:21:00,160 --> 00:21:02,800 Speaker 5: doing something with my photos. But a process that I 443 00:21:02,800 --> 00:21:05,000 Speaker 5: have I call it my Sunday select where at the 444 00:21:05,160 --> 00:21:07,920 Speaker 5: end of the week, usually Sunday afternoons or Sunday evenings, 445 00:21:08,359 --> 00:21:10,600 Speaker 5: I go through my camera roll just from that week 446 00:21:11,600 --> 00:21:16,359 Speaker 5: and just tackle those photos. Delete all the duplicates, delete 447 00:21:16,359 --> 00:21:18,760 Speaker 5: all the screenshots, either save them or just get rid 448 00:21:18,800 --> 00:21:20,400 Speaker 5: of them. I'm really actually not going to ever cook 449 00:21:20,400 --> 00:21:23,600 Speaker 5: that recipe that I screenshot in, send photos that I 450 00:21:23,640 --> 00:21:27,040 Speaker 5: have of neighborhood kids or of my nieces and nephews 451 00:21:27,040 --> 00:21:30,199 Speaker 5: to them, just kind of declutter and pare down to 452 00:21:30,240 --> 00:21:32,960 Speaker 5: what I actually want to keep that habit alone, and 453 00:21:33,000 --> 00:21:34,639 Speaker 5: that's something you can start today. You don't have to 454 00:21:34,680 --> 00:21:38,520 Speaker 5: feel guilty about not going back throughout the years. Start 455 00:21:38,600 --> 00:21:41,840 Speaker 5: that today a weekly habit. Some people do it every day. 456 00:21:41,920 --> 00:21:43,600 Speaker 5: That's overwhelming for me because I take a lot of 457 00:21:43,600 --> 00:21:45,760 Speaker 5: photos for work things, and usually by the end of 458 00:21:45,800 --> 00:21:47,000 Speaker 5: the week I know what I need to keep them 459 00:21:47,040 --> 00:21:49,239 Speaker 5: what I don't need to keep. But just having a 460 00:21:49,359 --> 00:21:54,240 Speaker 5: regular habit of curation is number one. And then it 461 00:21:54,400 --> 00:21:57,760 Speaker 5: honestly is so important to back them up. And I 462 00:21:57,760 --> 00:22:00,200 Speaker 5: think most of us have them backed up on Google 463 00:22:00,359 --> 00:22:03,399 Speaker 5: or Amazon or the cloud, right. I hope, at the 464 00:22:03,560 --> 00:22:06,199 Speaker 5: very least have them backed up in one place. I 465 00:22:06,320 --> 00:22:10,240 Speaker 5: recommend having to. You can get really detailed in your 466 00:22:10,960 --> 00:22:14,679 Speaker 5: curation and backup and use folders and by years. But 467 00:22:14,800 --> 00:22:18,320 Speaker 5: AI has done so many amazing things in photo management 468 00:22:18,400 --> 00:22:21,800 Speaker 5: that something's better than nothing done, is better than perfect, 469 00:22:21,840 --> 00:22:24,360 Speaker 5: like let the automation work for you, especially when you're 470 00:22:24,359 --> 00:22:28,080 Speaker 5: going through the backlog, but going forward, like get those 471 00:22:28,080 --> 00:22:30,760 Speaker 5: photos out of your phone and into the hands of 472 00:22:30,760 --> 00:22:34,439 Speaker 5: your family. We actually have done research with HP and 473 00:22:34,520 --> 00:22:38,000 Speaker 5: with the Bump to measure the impact that printed photos 474 00:22:38,040 --> 00:22:42,120 Speaker 5: have on families, and it's amazing the outcomes. I mean, 475 00:22:42,240 --> 00:22:43,920 Speaker 5: number one, you're going to feel like a better parent 476 00:22:43,960 --> 00:22:45,879 Speaker 5: because you're doing something that you know you should probably 477 00:22:46,000 --> 00:22:48,960 Speaker 5: be doing right. And there's something about looking at printed 478 00:22:49,000 --> 00:22:52,200 Speaker 5: photos that like brings more permanence into our mind, into 479 00:22:52,200 --> 00:22:56,159 Speaker 5: our memories. It helps create this narrative of our family 480 00:22:56,200 --> 00:22:59,480 Speaker 5: story that can be such a source of strength and resilience. 481 00:23:00,720 --> 00:23:04,040 Speaker 5: There's something called elaborative reminiscing that the professor that worked 482 00:23:04,040 --> 00:23:07,560 Speaker 5: with us on the HP study helped us understand the 483 00:23:07,600 --> 00:23:11,360 Speaker 5: power of it's when we tell stories with great detail, 484 00:23:11,440 --> 00:23:14,240 Speaker 5: and kids love to do this. Sit down with the 485 00:23:14,240 --> 00:23:17,000 Speaker 5: photo book or with a printed photo, and you ask 486 00:23:17,080 --> 00:23:19,560 Speaker 5: them what was happening here, and who is with you? 487 00:23:19,640 --> 00:23:21,960 Speaker 5: And how are you feeling? And what happened before and 488 00:23:22,000 --> 00:23:23,720 Speaker 5: what did you do after and what did you learn 489 00:23:23,760 --> 00:23:28,159 Speaker 5: from this? So often our kids experience of that moment 490 00:23:28,240 --> 00:23:31,360 Speaker 5: that we've caught on camera is so different from our 491 00:23:31,400 --> 00:23:35,120 Speaker 5: own experience, and so allowing them to share it does 492 00:23:35,160 --> 00:23:36,960 Speaker 5: a lot of things. It helps them build a greater 493 00:23:37,040 --> 00:23:41,960 Speaker 5: sense of identity, it helps create better problem solving language skills. 494 00:23:42,000 --> 00:23:45,440 Speaker 5: There's more connection happening between parent and child, and they 495 00:23:45,520 --> 00:23:49,320 Speaker 5: are crafting this narrative of their story that is going 496 00:23:49,400 --> 00:23:53,760 Speaker 5: to serve them throughout their whole life. So my suggestions are, 497 00:23:54,320 --> 00:23:58,240 Speaker 5: do a regular curation of your camera starting today going forward. 498 00:23:58,640 --> 00:24:02,119 Speaker 5: I've seen people share on Instauce. One hack is whatever 499 00:24:02,200 --> 00:24:04,720 Speaker 5: day you're doing it, go back throughout your camera, roll 500 00:24:04,760 --> 00:24:07,120 Speaker 5: back the years on that same day and curate those two. 501 00:24:07,640 --> 00:24:10,320 Speaker 5: That's an amazing way to work on that backlog. But 502 00:24:10,359 --> 00:24:12,640 Speaker 5: I just really feel like if we start to think 503 00:24:12,680 --> 00:24:15,119 Speaker 5: about all of the years where we've done nothing, we 504 00:24:15,240 --> 00:24:18,479 Speaker 5: will just feel so overwhelmed that we'll do nothing. So 505 00:24:18,880 --> 00:24:20,800 Speaker 5: I like to just say that's for a later day. 506 00:24:20,840 --> 00:24:23,000 Speaker 5: Maybe when I'm retired, I will get to that, but 507 00:24:23,240 --> 00:24:28,000 Speaker 5: now is the time to start doing something, something's better 508 00:24:28,040 --> 00:24:31,000 Speaker 5: than nothing, and then print your photos, whether it's with chatbooks, 509 00:24:31,680 --> 00:24:33,639 Speaker 5: there's so many companies that do photo books. I will 510 00:24:33,680 --> 00:24:36,880 Speaker 5: say the thing that is different about Chatbooks is when 511 00:24:36,920 --> 00:24:41,840 Speaker 5: we built the app and built the website, I had 512 00:24:41,960 --> 00:24:44,760 Speaker 5: busy moms in mind, like me and I had tried 513 00:24:44,760 --> 00:24:47,840 Speaker 5: making photo books on the other platforms, and there are 514 00:24:47,880 --> 00:24:50,800 Speaker 5: a million different ways to build a book, lots of 515 00:24:50,840 --> 00:24:53,679 Speaker 5: templates and cute fonts and colors and designs and shapes 516 00:24:53,680 --> 00:24:57,199 Speaker 5: and sizes of collages, all of those fun things. And 517 00:24:57,240 --> 00:24:59,200 Speaker 5: if you have tons of time. 518 00:24:59,359 --> 00:25:00,720 Speaker 4: You can make a great book. 519 00:25:00,960 --> 00:25:02,560 Speaker 5: But every book that I had ever started that way, 520 00:25:02,600 --> 00:25:05,920 Speaker 5: i'd never finished. And so we created a super easy 521 00:25:05,960 --> 00:25:07,600 Speaker 5: way to make a chat book where you really we've 522 00:25:07,600 --> 00:25:12,200 Speaker 5: taken all of that decision fatigue away, the very simple layouts, 523 00:25:12,760 --> 00:25:15,000 Speaker 5: not a whole lot of choices to make. And it's 524 00:25:15,080 --> 00:25:19,120 Speaker 5: the ongoing photobook subscription that really is magical because think 525 00:25:19,119 --> 00:25:21,400 Speaker 5: about all the things that come into our homes, right, 526 00:25:21,760 --> 00:25:28,000 Speaker 5: all the catalogs and ads and media. What if you 527 00:25:28,040 --> 00:25:31,159 Speaker 5: had an ongoing, regular delivery of a photo book with 528 00:25:31,400 --> 00:25:34,000 Speaker 5: the memories and not just the ones that would traditionally 529 00:25:34,000 --> 00:25:36,760 Speaker 5: get made into a photo book, like the graduation and 530 00:25:36,800 --> 00:25:39,440 Speaker 5: the big trip and the family reunion, all those things. Yes, 531 00:25:39,440 --> 00:25:41,439 Speaker 5: you should be printing those photos and hanging on with 532 00:25:41,480 --> 00:25:44,520 Speaker 5: those two. But it's the everyday magic of our everyday 533 00:25:44,560 --> 00:25:48,760 Speaker 5: lives that really that is what really tells the story. 534 00:25:48,840 --> 00:25:50,680 Speaker 5: And you know, when I look through the few photos 535 00:25:50,680 --> 00:25:52,400 Speaker 5: that I have of my childhood. One of my favorites 536 00:25:52,440 --> 00:25:54,040 Speaker 5: is a photo my mom took my room when I 537 00:25:54,040 --> 00:25:56,440 Speaker 5: was in seventh grade when I decided my favorite color 538 00:25:56,480 --> 00:25:59,280 Speaker 5: is purple, and I wanted the whole room purple, all 539 00:25:59,320 --> 00:26:01,720 Speaker 5: the things purple. And it was a disaster. And that 540 00:26:01,880 --> 00:26:04,800 Speaker 5: is just such a snapshot into my life as a 541 00:26:04,800 --> 00:26:06,760 Speaker 5: seven year old. I mean it is a seventh grader. 542 00:26:07,680 --> 00:26:09,639 Speaker 5: I make it a habit of taking picture. Anytime I 543 00:26:09,680 --> 00:26:12,800 Speaker 5: see one of my kids rooms just horrendously out of 544 00:26:12,880 --> 00:26:15,480 Speaker 5: control messy, I'll snap a picture, and that goes in 545 00:26:15,520 --> 00:26:17,520 Speaker 5: our chat books because that's part of our story. And 546 00:26:17,560 --> 00:26:20,080 Speaker 5: one day they will be grown adults and they will 547 00:26:20,240 --> 00:26:23,159 Speaker 5: have immaculate homes. Maybe I don't know who cares, but 548 00:26:23,720 --> 00:26:26,280 Speaker 5: they'll have this little snapshot to look back on, and 549 00:26:26,359 --> 00:26:28,720 Speaker 5: I will too. When my house is clean and quiet, 550 00:26:29,040 --> 00:26:31,480 Speaker 5: I'll remember this is where the magic was happening in 551 00:26:31,480 --> 00:26:33,840 Speaker 5: the middle of this chaos and mess. 552 00:26:33,760 --> 00:26:35,600 Speaker 3: And they can show it to their kids and then 553 00:26:35,600 --> 00:26:38,360 Speaker 3: make them feel better about having a messy room. No, 554 00:26:38,480 --> 00:26:41,960 Speaker 3: I love that exactly. I think one thing, like having 555 00:26:42,000 --> 00:26:44,160 Speaker 3: these printed things around it's good for kids, it's also 556 00:26:44,200 --> 00:26:48,080 Speaker 3: good for us, Like you get to savor that vacation again, 557 00:26:48,200 --> 00:26:51,159 Speaker 3: you get to like remember the cute little thing that 558 00:26:51,240 --> 00:26:54,200 Speaker 3: your kid did on that random class assembly or whatever. 559 00:26:54,240 --> 00:26:57,399 Speaker 3: And I know, yes, like these things are living in 560 00:26:57,440 --> 00:27:00,800 Speaker 3: our phone somewhere, but we're just not going to bring 561 00:27:00,840 --> 00:27:03,400 Speaker 3: them out in the same way than if they're actually 562 00:27:03,400 --> 00:27:05,600 Speaker 3: like part of our environment. So I really do feel 563 00:27:05,600 --> 00:27:07,199 Speaker 3: like it makes sense that there's value there. I saw 564 00:27:07,240 --> 00:27:09,199 Speaker 3: there's research on the kids, and I would like to 565 00:27:09,240 --> 00:27:13,159 Speaker 3: know what the research is also as favorable for the adults. 566 00:27:13,640 --> 00:27:17,080 Speaker 5: Oh yeah, Like eighty nine percent of moms say that 567 00:27:17,280 --> 00:27:19,240 Speaker 5: looking at photos helps them feel like a better mom, 568 00:27:19,560 --> 00:27:22,399 Speaker 5: and I think it is number one. They've actually probably 569 00:27:22,480 --> 00:27:24,199 Speaker 5: punted them and that's like, you know, gold star, I 570 00:27:24,200 --> 00:27:25,719 Speaker 5: did that thing that I probably should be doing. But 571 00:27:25,720 --> 00:27:28,000 Speaker 5: also it gives you a chance to look back and 572 00:27:28,040 --> 00:27:30,159 Speaker 5: see all the things that you're doing, Like we are 573 00:27:30,240 --> 00:27:33,520 Speaker 5: doing a better job than we give ourselves credit for, right. 574 00:27:33,720 --> 00:27:36,200 Speaker 5: And I know I'm in the thick of teenagers and 575 00:27:36,240 --> 00:27:39,679 Speaker 5: young adult kids and that can be very trying at times, 576 00:27:39,720 --> 00:27:41,679 Speaker 5: and sometimes I have an older child that I'm just 577 00:27:41,760 --> 00:27:46,639 Speaker 5: absolutely losing my mind with. But looking back at photos, 578 00:27:46,720 --> 00:27:50,560 Speaker 5: especially older photos, and being like, oh, yeah, we had 579 00:27:50,600 --> 00:27:53,080 Speaker 5: some really special moments and at the core that really 580 00:27:53,119 --> 00:27:56,760 Speaker 5: difficult teenager is a sweetheart, Like I remember those days 581 00:27:57,000 --> 00:28:01,160 Speaker 5: and so it helps me like reground and reconnect. Yeah, 582 00:28:01,160 --> 00:28:07,120 Speaker 5: there's powerful, powerful outcomes for parents and especially around mental health. 583 00:28:07,160 --> 00:28:08,840 Speaker 5: Like that was what we were really focusing on in 584 00:28:08,840 --> 00:28:11,639 Speaker 5: the survey with the bump that all the things that 585 00:28:11,680 --> 00:28:14,120 Speaker 5: we can do and we have access to for our 586 00:28:14,119 --> 00:28:17,159 Speaker 5: mental health, Like a photo book is like one of 587 00:28:17,200 --> 00:28:21,200 Speaker 5: the most powerful mental health tools that we have at our. 588 00:28:21,080 --> 00:28:23,479 Speaker 4: Fingertips and so simple. I love it. 589 00:28:24,119 --> 00:28:25,719 Speaker 3: We're going to take a quick break and we'll be 590 00:28:25,760 --> 00:28:41,280 Speaker 3: back with more of Vanessa. Okay, we are back. I 591 00:28:41,320 --> 00:28:44,120 Speaker 3: want to ask you like a slight pivot. I read 592 00:28:44,120 --> 00:28:47,040 Speaker 3: that Chatbooks was actually named one of the best places 593 00:28:47,080 --> 00:28:50,200 Speaker 3: to work for women, and I want to know what 594 00:28:50,360 --> 00:28:53,520 Speaker 3: is your company doing structure wise to make it so awesome, Like, 595 00:28:53,680 --> 00:28:55,320 Speaker 3: because we have a lot of leaders that listen to 596 00:28:55,400 --> 00:28:58,000 Speaker 3: this podcast and if they want ideas on how to 597 00:28:58,000 --> 00:29:00,440 Speaker 3: make their workplace amazing or maybe to present it to 598 00:29:00,520 --> 00:29:02,680 Speaker 3: their leaders if they're not the ones in charge, give 599 00:29:02,760 --> 00:29:04,000 Speaker 3: us some ideas. 600 00:29:04,480 --> 00:29:07,680 Speaker 5: Yeah, I mean, like I had mentioned before, this is 601 00:29:07,680 --> 00:29:10,000 Speaker 5: my first like go to work nine to five job. 602 00:29:10,840 --> 00:29:13,560 Speaker 5: I had observed my husband and some of his jobs, 603 00:29:13,600 --> 00:29:16,400 Speaker 5: and you know, building software that's a whole nother kind 604 00:29:16,440 --> 00:29:19,040 Speaker 5: of company culture. But here we had an opportunity to 605 00:29:19,080 --> 00:29:22,080 Speaker 5: build a company from the ground up that really reflected 606 00:29:22,120 --> 00:29:24,200 Speaker 5: our values. The mission of Chapbooks is to connect and 607 00:29:24,240 --> 00:29:27,640 Speaker 5: strengthen families, and I wanted everything from the product to 608 00:29:27,760 --> 00:29:30,440 Speaker 5: the company culture to reflect that. And we were in 609 00:29:30,480 --> 00:29:32,720 Speaker 5: a season of our life where I didn't want to 610 00:29:32,720 --> 00:29:36,040 Speaker 5: be absent from all the amazing things that were happening, 611 00:29:36,160 --> 00:29:40,080 Speaker 5: and so we just created a company culture that was 612 00:29:40,120 --> 00:29:44,680 Speaker 5: family first, recognizing that everyone that works for us has 613 00:29:44,720 --> 00:29:48,840 Speaker 5: a life outside of Chatbooks, and we want to and 614 00:29:49,040 --> 00:29:51,920 Speaker 5: expect every team member to come and bring their best 615 00:29:51,960 --> 00:29:55,240 Speaker 5: self to work for eight amazing hours, but we can't 616 00:29:55,240 --> 00:29:57,520 Speaker 5: be blind to the fact that they have full three 617 00:29:57,600 --> 00:30:00,600 Speaker 5: sixty lives with people that depend on them and school 618 00:30:00,640 --> 00:30:02,920 Speaker 5: assemblies that they need to go to and kids that 619 00:30:02,960 --> 00:30:05,880 Speaker 5: get sick overnight, and then you can't come into work, 620 00:30:05,920 --> 00:30:07,440 Speaker 5: And so what is it going to look like and 621 00:30:07,480 --> 00:30:11,160 Speaker 5: feel like to work here at Chatbooks while being a mom, 622 00:30:11,280 --> 00:30:15,360 Speaker 5: being a dad, all of those other responsibilities, And so 623 00:30:15,520 --> 00:30:21,680 Speaker 5: we just center everything around five values. After working, you know, 624 00:30:21,720 --> 00:30:23,880 Speaker 5: those early startup days are a grind and you're just 625 00:30:23,920 --> 00:30:26,680 Speaker 5: trying to like just keep the wheels on the bus, right. 626 00:30:27,520 --> 00:30:29,480 Speaker 5: But when we had a moment to think about, all right, 627 00:30:29,480 --> 00:30:31,400 Speaker 5: how we want to be really deliberate about the kind 628 00:30:31,400 --> 00:30:34,880 Speaker 5: of company we were building. We're building a product that 629 00:30:35,040 --> 00:30:40,200 Speaker 5: serves parents and is primarily moms. We need every level 630 00:30:40,440 --> 00:30:44,720 Speaker 5: of this organization to represent our customer, like we need 631 00:30:44,760 --> 00:30:47,120 Speaker 5: women everywhere. So how are we going to create this 632 00:30:48,000 --> 00:30:51,600 Speaker 5: working environment that will be welcoming to all kinds of 633 00:30:51,600 --> 00:30:55,120 Speaker 5: women at different levels of their career. And so these 634 00:30:55,240 --> 00:31:01,160 Speaker 5: values that we just have heralded, We have them painted 635 00:31:01,200 --> 00:31:03,440 Speaker 5: on the walls in our offices, We use them for 636 00:31:03,640 --> 00:31:09,240 Speaker 5: every interview, for every evaluation, we talk about them constantly 637 00:31:09,280 --> 00:31:12,640 Speaker 5: are five star values. The pinnacle is to be a 638 00:31:12,680 --> 00:31:15,960 Speaker 5: grown up. And this came out of an experience where 639 00:31:16,400 --> 00:31:18,800 Speaker 5: the first little office that we had, and it was 640 00:31:18,880 --> 00:31:22,680 Speaker 5: honestly just a bunch of guys developers, and my husband 641 00:31:23,040 --> 00:31:25,040 Speaker 5: and I would have to put the toilet paper on 642 00:31:25,080 --> 00:31:28,120 Speaker 5: the toilet roll because these guys are used to their 643 00:31:28,160 --> 00:31:31,120 Speaker 5: mommy doing it and I'm like, this is not happening. 644 00:31:31,280 --> 00:31:34,240 Speaker 5: You know, if number one, a chat booker is a 645 00:31:34,280 --> 00:31:36,840 Speaker 5: grown up, so that entails putting the toilet paper on 646 00:31:36,880 --> 00:31:41,320 Speaker 5: the toilet roll, cleaning up after yourself, and obviously, like 647 00:31:41,440 --> 00:31:43,400 Speaker 5: all of the other things that we expect from grown ups, 648 00:31:43,440 --> 00:31:48,520 Speaker 5: be considerate, be kind, be thoughtful, like all of those things. 649 00:31:49,360 --> 00:31:52,400 Speaker 5: And the other other values are being kind and optimistic, 650 00:31:53,080 --> 00:31:56,640 Speaker 5: being willing to ship and do amazing work. Those things 651 00:31:57,040 --> 00:32:00,800 Speaker 5: come intention But we have this all stark culture with 652 00:32:00,960 --> 00:32:05,000 Speaker 5: family first benefits that are at like the top of 653 00:32:05,040 --> 00:32:10,040 Speaker 5: what is being offered here in Utah and including like 654 00:32:10,320 --> 00:32:14,720 Speaker 5: full mental health services for each employee and their family. 655 00:32:15,040 --> 00:32:17,719 Speaker 5: We have access to a platform that allows them to 656 00:32:17,880 --> 00:32:22,320 Speaker 5: have therapy like all those things. As moms, we all 657 00:32:22,400 --> 00:32:24,800 Speaker 5: of my kids are therapy right now. Like how I 658 00:32:24,800 --> 00:32:28,360 Speaker 5: don't know how you live in this life without having help, 659 00:32:29,440 --> 00:32:33,160 Speaker 5: but just access to tools and resources and support from 660 00:32:33,440 --> 00:32:37,719 Speaker 5: the highest level of childbooks leadership to do what they 661 00:32:37,760 --> 00:32:39,360 Speaker 5: need to do to bring their best self to work. 662 00:32:39,400 --> 00:32:42,560 Speaker 5: And it's just we have an incredible team, a very 663 00:32:42,600 --> 00:32:45,600 Speaker 5: diverse team. And yeah, getting an award like that was 664 00:32:45,680 --> 00:32:48,840 Speaker 5: just super validating and super grateful for it. 665 00:32:49,160 --> 00:32:49,960 Speaker 4: Well you should be proud. 666 00:32:50,000 --> 00:32:54,560 Speaker 3: It's amazing, and it's these kinds of companies sometimes don't last. 667 00:32:54,560 --> 00:32:56,440 Speaker 3: And here you are eleven years later and my friends 668 00:32:56,480 --> 00:32:58,040 Speaker 3: got your books all over the house, So I think 669 00:32:58,080 --> 00:32:59,640 Speaker 3: you're doing an amazing job. 670 00:33:00,040 --> 00:33:03,000 Speaker 4: Makes me so pemple. On that note, two more things. 671 00:33:03,120 --> 00:33:06,760 Speaker 3: Number one, what advice would you offer to somebody who 672 00:33:06,760 --> 00:33:08,920 Speaker 3: has their own chat books in their head? I mean 673 00:33:09,320 --> 00:33:12,440 Speaker 3: not specifically photo books, but has some idea they're they're 674 00:33:12,720 --> 00:33:15,600 Speaker 3: excited about and they're like, where do I get started 675 00:33:15,640 --> 00:33:15,920 Speaker 3: with this? 676 00:33:16,080 --> 00:33:20,800 Speaker 4: What advice would you offer that young entrepreneur? Yeah? 677 00:33:20,960 --> 00:33:25,840 Speaker 5: I think the first thing is that there's seasons for things, right, 678 00:33:26,000 --> 00:33:29,320 Speaker 5: Like I think that if I had had this idea 679 00:33:30,160 --> 00:33:33,040 Speaker 5: when my oldest was going to kindergarten, I don't know 680 00:33:33,080 --> 00:33:35,000 Speaker 5: if I would have been able to do it. My 681 00:33:35,080 --> 00:33:37,000 Speaker 5: husband was in a different place in his career, I 682 00:33:37,200 --> 00:33:41,120 Speaker 5: was literally just babies everywhere. It wouldn't have been the 683 00:33:41,160 --> 00:33:44,280 Speaker 5: right time for me to do it. And so there 684 00:33:44,360 --> 00:33:47,800 Speaker 5: was something there in the timing of our family and 685 00:33:48,040 --> 00:33:51,040 Speaker 5: for me too, like I felt more ready then to 686 00:33:51,120 --> 00:33:55,000 Speaker 5: take that on that I would have earlier. And so 687 00:33:55,960 --> 00:33:58,080 Speaker 5: I hear a lot of people saying, I just really 688 00:33:58,120 --> 00:33:59,680 Speaker 5: want to build a business. I really want to build 689 00:33:59,680 --> 00:34:02,680 Speaker 5: a business, and it's doable to do with a bunch 690 00:34:02,720 --> 00:34:05,960 Speaker 5: of young kids. It is, but it might not be 691 00:34:06,080 --> 00:34:07,840 Speaker 5: right for you just because someone else is doing it. 692 00:34:07,880 --> 00:34:11,319 Speaker 5: So just really look at your situation and with your 693 00:34:11,360 --> 00:34:14,799 Speaker 5: partner talk about what your real goals, long term goals 694 00:34:14,800 --> 00:34:17,960 Speaker 5: are and your values and if now is the time, 695 00:34:18,400 --> 00:34:20,600 Speaker 5: then you just got to find the right support. And 696 00:34:20,719 --> 00:34:23,560 Speaker 5: whether it's a co founder, I am like hot on 697 00:34:23,600 --> 00:34:26,160 Speaker 5: a hot co founder. My co founder is very hot. No, 698 00:34:26,400 --> 00:34:29,560 Speaker 5: my husband is like amazing. I love building a business 699 00:34:30,000 --> 00:34:32,520 Speaker 5: while building a family with the same partner because that 700 00:34:32,600 --> 00:34:35,600 Speaker 5: give and take that always comes, like we're there for 701 00:34:35,680 --> 00:34:39,920 Speaker 5: each other, like with the same goal, with the same values, 702 00:34:40,000 --> 00:34:42,960 Speaker 5: able to help as you go through those ups and 703 00:34:43,000 --> 00:34:46,120 Speaker 5: downs of it all. But the other thing I would 704 00:34:46,120 --> 00:34:49,000 Speaker 5: just say, yeah, talk to a lot of people. I 705 00:34:49,040 --> 00:34:52,359 Speaker 5: think as entrepreneurs sometimes we think that our idea is 706 00:34:52,400 --> 00:34:55,920 Speaker 5: we've got to guard it and keep it secret and safe. 707 00:34:56,200 --> 00:34:59,960 Speaker 5: But the more people you talk to, the better the outcome. 708 00:35:00,680 --> 00:35:03,720 Speaker 5: Like if it's something that someone can rip off really easily, 709 00:35:03,840 --> 00:35:06,960 Speaker 5: let them like find a different idea, Like you don't 710 00:35:07,000 --> 00:35:09,279 Speaker 5: want to have entering a market and being like so 711 00:35:09,400 --> 00:35:13,719 Speaker 5: vulnerable to competitors. But I really feel like when the 712 00:35:13,760 --> 00:35:16,399 Speaker 5: more people you talk to, you're going to learn more 713 00:35:16,440 --> 00:35:19,040 Speaker 5: about the market. That you're entering the way that you 714 00:35:19,080 --> 00:35:22,200 Speaker 5: want to find and sell to your customers. That's how 715 00:35:22,200 --> 00:35:26,359 Speaker 5: you find the best people to come work for you. Yeah, 716 00:35:26,480 --> 00:35:29,920 Speaker 5: just like network network, talk to as many people, listen 717 00:35:29,960 --> 00:35:33,320 Speaker 5: to your customer, really identify who your customer is, and 718 00:35:33,360 --> 00:35:35,480 Speaker 5: then really listen to what they're saying. Because I will 719 00:35:35,480 --> 00:35:38,040 Speaker 5: say one of the things that was the downfall of 720 00:35:38,040 --> 00:35:41,000 Speaker 5: what my husband had built for those years before chatbooks 721 00:35:41,480 --> 00:35:44,840 Speaker 5: was I would actually gather these focus groups of moms, 722 00:35:44,960 --> 00:35:47,759 Speaker 5: you know, to have them do demos, and they would 723 00:35:47,800 --> 00:35:50,880 Speaker 5: politely listen and say, yes, I should do that. That 724 00:35:51,000 --> 00:35:53,040 Speaker 5: is a really great idea. I should totally do that. 725 00:35:53,719 --> 00:35:55,279 Speaker 5: By the way, should is the kiss of death. If 726 00:35:55,280 --> 00:35:57,440 Speaker 5: you hear that, that means I will never Sorry, I 727 00:35:57,440 --> 00:36:00,799 Speaker 5: don't have time for that. But the all question was 728 00:36:00,840 --> 00:36:03,480 Speaker 5: always couldn't I print all of this in a book? 729 00:36:03,520 --> 00:36:06,200 Speaker 5: And my husband at the time thought print is dead. 730 00:36:06,320 --> 00:36:08,520 Speaker 5: All this is going to be safe and sound and 731 00:36:08,640 --> 00:36:11,640 Speaker 5: shareable in the cloud. But I'm sorry, we should have 732 00:36:11,760 --> 00:36:15,640 Speaker 5: listened to our customers say they want this printed is 733 00:36:15,719 --> 00:36:17,960 Speaker 5: It turns out that was the key that is why 734 00:36:18,080 --> 00:36:21,920 Speaker 5: chatbooks finally took off, because we were finally printing the 735 00:36:21,920 --> 00:36:26,400 Speaker 5: photos that they cared about and we're curating. So yeah, 736 00:36:26,480 --> 00:36:28,640 Speaker 5: that's so funny. Make sure this is the right season 737 00:36:28,680 --> 00:36:31,359 Speaker 5: for you, and then talk to as many people as 738 00:36:31,400 --> 00:36:33,400 Speaker 5: you can and learn as much as you can, especially 739 00:36:33,440 --> 00:36:34,720 Speaker 5: from your perspective customer. 740 00:36:34,960 --> 00:36:35,440 Speaker 4: I love that. 741 00:36:35,680 --> 00:36:37,720 Speaker 3: I love the story of like, well, no, we can't 742 00:36:37,719 --> 00:36:39,200 Speaker 3: do that, or we don't need to do that, like 743 00:36:39,239 --> 00:36:41,440 Speaker 3: over and over again. Then finally you realize, wait a second, 744 00:36:41,880 --> 00:36:44,360 Speaker 3: they know exactly that is great. 745 00:36:45,200 --> 00:36:48,080 Speaker 5: I know, well, it's it's tough sometimes as such an entrepreneur, 746 00:36:48,080 --> 00:36:51,399 Speaker 5: you're like, no, I need to be really dogged about 747 00:36:51,440 --> 00:36:55,400 Speaker 5: my vision. That's what's setting us apart. Yes, and you 748 00:36:55,480 --> 00:36:58,760 Speaker 5: got to listen to the market and listen to your customers. 749 00:36:58,840 --> 00:37:00,920 Speaker 5: So there's tension there too, and it's it's. 750 00:37:00,800 --> 00:37:02,560 Speaker 4: Tricky, super helpful. 751 00:37:03,000 --> 00:37:05,480 Speaker 3: So our final thing we do this on every episode 752 00:37:05,840 --> 00:37:08,840 Speaker 3: is that we have a love of the week, which 753 00:37:09,040 --> 00:37:11,680 Speaker 3: can be anything. It can be a show you watched, 754 00:37:11,719 --> 00:37:14,200 Speaker 3: it can be like a scenery you saw outside your window. 755 00:37:15,520 --> 00:37:17,920 Speaker 3: It can be literally everything. And I always have me 756 00:37:18,040 --> 00:37:19,640 Speaker 3: go first. You have an example and you haven't a 757 00:37:20,000 --> 00:37:22,160 Speaker 3: big about it, But my love of the week is 758 00:37:22,200 --> 00:37:24,279 Speaker 3: doing what I call a walk and talk, which is 759 00:37:24,400 --> 00:37:26,799 Speaker 3: just like I'll just text a friend and be like, 760 00:37:27,080 --> 00:37:29,280 Speaker 3: want to go on a walk together at like noonsh 761 00:37:29,360 --> 00:37:31,680 Speaker 3: you know, like they could be in another city. But 762 00:37:31,719 --> 00:37:34,319 Speaker 3: then I'll go out for a walk and steamy South 763 00:37:34,320 --> 00:37:36,080 Speaker 3: Florida and they'll go for a walk in like somewhere 764 00:37:36,160 --> 00:37:38,600 Speaker 3: much more pleasant, and we'll chat and the time goes 765 00:37:38,640 --> 00:37:41,120 Speaker 3: by in like no time, and it's not quite as 766 00:37:41,160 --> 00:37:42,960 Speaker 3: good as walking next to the person, but it's like 767 00:37:43,040 --> 00:37:45,799 Speaker 3: eighty five percent is good, which is awesome. So I'm 768 00:37:45,840 --> 00:37:47,120 Speaker 3: super into walking talks. 769 00:37:48,680 --> 00:37:50,720 Speaker 5: I love that I actually schedule some of my meetings 770 00:37:50,760 --> 00:37:52,359 Speaker 5: as a walk and talk and I'll just go out 771 00:37:52,400 --> 00:37:55,759 Speaker 5: and walk around our officers and a great place to walk. 772 00:37:55,760 --> 00:37:57,359 Speaker 5: But I work from home three days a week, so 773 00:37:57,440 --> 00:38:00,360 Speaker 5: go walk around the trail. I love that. It's so good. Okay, 774 00:38:00,400 --> 00:38:02,479 Speaker 5: I know what my love of the week is. All 775 00:38:02,640 --> 00:38:04,879 Speaker 5: my kids are in town this week, including my two 776 00:38:04,920 --> 00:38:08,440 Speaker 5: grand babies, So waking up to the sound of happy 777 00:38:08,480 --> 00:38:11,080 Speaker 5: little grand babies is the best. And I've been digging 778 00:38:11,080 --> 00:38:13,440 Speaker 5: in the basement pulling out the few little toys and 779 00:38:13,480 --> 00:38:16,160 Speaker 5: books that I've saved from my kids, and watching them 780 00:38:16,160 --> 00:38:19,920 Speaker 5: play with these now vintage toys is just like forget 781 00:38:19,920 --> 00:38:23,000 Speaker 5: about it. It's the best. But they do leave in 782 00:38:23,040 --> 00:38:24,520 Speaker 5: a week, and I'm not going to be sad about 783 00:38:24,560 --> 00:38:27,799 Speaker 5: that either. So they brought three dogs with them, so 784 00:38:27,880 --> 00:38:29,600 Speaker 5: we had a lot of dogs in our house right now. 785 00:38:30,360 --> 00:38:30,960 Speaker 4: It's perfect. 786 00:38:31,000 --> 00:38:32,440 Speaker 3: You can love the week when they're here, and then 787 00:38:32,440 --> 00:38:35,080 Speaker 3: you can love your piece and quiet on the other end. Well, 788 00:38:35,120 --> 00:38:37,040 Speaker 3: thank you so much for coming on in us. This 789 00:38:37,040 --> 00:38:40,279 Speaker 3: has been a pleasure. Yeah, thanks for having me all. 790 00:38:40,239 --> 00:38:41,400 Speaker 4: Right, we are back. 791 00:38:41,560 --> 00:38:44,680 Speaker 3: So much fun to talk with Vanessa, And I have 792 00:38:44,719 --> 00:38:47,160 Speaker 3: to say that does kind of makes me think about 793 00:38:47,239 --> 00:38:50,000 Speaker 3: trying chatbooks since I have not been as consistent with 794 00:38:50,040 --> 00:38:53,000 Speaker 3: my other photo methods as I had been previously, So 795 00:38:53,560 --> 00:38:56,920 Speaker 3: we will see if I become a convert. But here's 796 00:38:56,960 --> 00:38:59,680 Speaker 3: our question that came to us this week. This comes 797 00:38:59,680 --> 00:39:02,279 Speaker 3: from a listener who writes, I have a question in 798 00:39:02,320 --> 00:39:04,800 Speaker 3: regards to my resume and work experience as it relates 799 00:39:04,840 --> 00:39:08,400 Speaker 3: to moves we've made for my husband's career. Because he 800 00:39:08,440 --> 00:39:11,200 Speaker 3: works in a specific niche industry, We've moved a lot 801 00:39:11,320 --> 00:39:13,839 Speaker 3: based on the location of companies that he would work for. 802 00:39:14,239 --> 00:39:16,000 Speaker 3: But now that the kids are in school, we are 803 00:39:16,040 --> 00:39:17,240 Speaker 3: not going to work anymore. 804 00:39:17,760 --> 00:39:18,720 Speaker 1: I don't move anymore. 805 00:39:18,960 --> 00:39:22,640 Speaker 3: Sorry, Yeah, we're done working, kids are in Still, we're done. 806 00:39:22,800 --> 00:39:25,320 Speaker 3: We want to stay put, We're happy with the school district, 807 00:39:25,320 --> 00:39:27,600 Speaker 3: et cetera. So I'm in a remote role for a 808 00:39:27,680 --> 00:39:30,759 Speaker 3: large corporate company in which my role has gone completely stagnant. 809 00:39:30,760 --> 00:39:33,320 Speaker 3: So I'm looking for something else. What advice do you 810 00:39:33,400 --> 00:39:35,239 Speaker 3: have for someone like me who's bounced around in my 811 00:39:35,280 --> 00:39:38,239 Speaker 3: career but not because of personal reasons, but because of 812 00:39:38,239 --> 00:39:41,240 Speaker 3: my husband's specific job prospects. I want to be prepared 813 00:39:41,280 --> 00:39:43,759 Speaker 3: for how to justify the many jobs I've had. I 814 00:39:43,800 --> 00:39:45,799 Speaker 3: have nothing to hide, but I'm not sure how that's 815 00:39:45,840 --> 00:39:48,640 Speaker 3: going to be perceived as I go for more senior roles. 816 00:39:49,840 --> 00:39:50,120 Speaker 1: Yeah. 817 00:39:50,200 --> 00:39:53,200 Speaker 2: I thought this is a great question, and I think 818 00:39:53,600 --> 00:39:56,359 Speaker 2: this is something probably a lot of people have experienced. 819 00:39:56,680 --> 00:40:01,200 Speaker 2: So you could certainly ask friends and colleagues people online 820 00:40:01,520 --> 00:40:03,480 Speaker 2: about this for advice. But as I think you noted, 821 00:40:03,680 --> 00:40:06,839 Speaker 2: there's nothing to hide. If you need to explain it, 822 00:40:06,920 --> 00:40:09,759 Speaker 2: you can simply mention what you said that earlier in 823 00:40:09,800 --> 00:40:12,680 Speaker 2: your career you moved because of opportunities based on your 824 00:40:12,760 --> 00:40:16,640 Speaker 2: husband's job, but now you are settled and not planning 825 00:40:16,719 --> 00:40:19,319 Speaker 2: on moving because the kids are in school. I mean, 826 00:40:19,320 --> 00:40:22,440 Speaker 2: if your interviewer has children, they will totally understand that. 827 00:40:23,280 --> 00:40:25,600 Speaker 2: And so you're looking for longer term opportunities, and you 828 00:40:25,640 --> 00:40:27,520 Speaker 2: can even talk about that, like, I am so excited 829 00:40:27,560 --> 00:40:30,960 Speaker 2: to now be able to take on a longer term opportunity. 830 00:40:31,000 --> 00:40:33,680 Speaker 2: I'm so excited to see myself at this company long 831 00:40:33,920 --> 00:40:40,080 Speaker 2: term and keep working that language into it. And it's 832 00:40:40,080 --> 00:40:41,680 Speaker 2: hard to know how any of this will play out, 833 00:40:42,080 --> 00:40:44,640 Speaker 2: but I have found interviewing is also about getting a 834 00:40:44,680 --> 00:40:47,480 Speaker 2: lot of practice, especially if you're. 835 00:40:47,320 --> 00:40:49,000 Speaker 1: Going to do a lot of this over the next 836 00:40:49,040 --> 00:40:49,600 Speaker 1: few months. 837 00:40:49,920 --> 00:40:53,600 Speaker 2: You will quickly find out what people react positively to 838 00:40:53,760 --> 00:40:56,480 Speaker 2: or what they sort of raise their eyebrows, and then 839 00:40:56,520 --> 00:41:00,279 Speaker 2: you will quickly learn to adjust how you spell it. 840 00:41:01,000 --> 00:41:05,120 Speaker 2: And I think the upside though, of clearly the reasons 841 00:41:05,239 --> 00:41:08,800 Speaker 2: you moved really didn't have anything to do with either 842 00:41:09,120 --> 00:41:12,720 Speaker 2: you or the companies that you worked for in the past. 843 00:41:13,320 --> 00:41:16,200 Speaker 2: It was just a circumstance sort of thing. So this 844 00:41:16,320 --> 00:41:18,239 Speaker 2: means that you've got a pretty warm network I would 845 00:41:18,239 --> 00:41:19,839 Speaker 2: imagine of all those places, because a lot of those 846 00:41:19,840 --> 00:41:23,080 Speaker 2: companies probably regretted seeing you go out the door, and 847 00:41:23,120 --> 00:41:26,120 Speaker 2: you may have been happy to have continued working for them. 848 00:41:26,120 --> 00:41:27,640 Speaker 2: It just didn't work because you needed to live in 849 00:41:27,640 --> 00:41:30,840 Speaker 2: California and they were in Pennsylvania or something. So I 850 00:41:30,840 --> 00:41:32,520 Speaker 2: would start by reaching back out. 851 00:41:32,320 --> 00:41:33,720 Speaker 1: To all of those people. 852 00:41:34,600 --> 00:41:37,640 Speaker 2: And I don't know if anyone's still hiring, but they 853 00:41:37,719 --> 00:41:38,719 Speaker 2: may know people who are. 854 00:41:38,840 --> 00:41:41,600 Speaker 1: They may have moved to other places and have ideas. 855 00:41:41,680 --> 00:41:44,319 Speaker 2: So I would really tap the fact that you have 856 00:41:44,480 --> 00:41:47,440 Speaker 2: a big network from having moved around to a lot 857 00:41:47,480 --> 00:41:49,719 Speaker 2: of jobs and left those jobs, not because there was 858 00:41:49,760 --> 00:41:52,240 Speaker 2: anything wrong with the jobs or with you, but because 859 00:41:52,239 --> 00:41:54,240 Speaker 2: of sheer circumstantial kind of things. 860 00:41:54,800 --> 00:41:57,560 Speaker 3: Totally makes sense, I think one thing, and I haven't 861 00:41:57,600 --> 00:41:59,919 Speaker 3: done a ton of hiring, but have definitely assisted with some. 862 00:42:00,560 --> 00:42:02,680 Speaker 3: You want to hear a story that makes sense, and 863 00:42:02,719 --> 00:42:05,239 Speaker 3: you have one, so like, why hide it? It's like, oh, 864 00:42:05,280 --> 00:42:08,399 Speaker 3: this is like a very natural trajectory. It'll also mean 865 00:42:08,600 --> 00:42:10,080 Speaker 3: if you're being honest, that you're not going to have 866 00:42:10,120 --> 00:42:13,239 Speaker 3: to like talk around something things will people can kind 867 00:42:13,239 --> 00:42:14,280 Speaker 3: of sense when you're. 868 00:42:14,239 --> 00:42:16,120 Speaker 4: Trying to hide something, and you won't have to worry 869 00:42:16,160 --> 00:42:16,560 Speaker 4: about that. 870 00:42:16,880 --> 00:42:18,520 Speaker 3: And I actually think there's a way you could spin 871 00:42:18,600 --> 00:42:20,719 Speaker 3: this as a plus, like, oh, I've gotten to see 872 00:42:20,719 --> 00:42:23,080 Speaker 3: how so many different companies do things, and I've really 873 00:42:23,120 --> 00:42:26,400 Speaker 3: been able to glean the best methods from everywhere and 874 00:42:26,480 --> 00:42:29,239 Speaker 3: have assembled all these contacts. As Laura mentioned, like, you know, 875 00:42:29,280 --> 00:42:31,600 Speaker 3: it's not like you've even left on bad terms. So wow, 876 00:42:31,600 --> 00:42:33,840 Speaker 3: what a great network you have to draw from and 877 00:42:33,920 --> 00:42:36,399 Speaker 3: that this could actually be a selling point. So great 878 00:42:36,480 --> 00:42:39,320 Speaker 3: question and great thing to think through as you embark 879 00:42:39,360 --> 00:42:40,919 Speaker 3: on this journey. We wish you the best of luck. 880 00:42:41,320 --> 00:42:41,560 Speaker 4: Yeah. 881 00:42:41,640 --> 00:42:44,600 Speaker 2: Exciting to think about a new stage in your career 882 00:42:44,600 --> 00:42:47,560 Speaker 2: and having a little more options and hopefully finding something 883 00:42:47,560 --> 00:42:50,759 Speaker 2: that feels a little less stagnant than what you're doing now. Well, 884 00:42:50,760 --> 00:42:53,200 Speaker 2: this has been best of both worlds. Sarah has been 885 00:42:53,200 --> 00:42:54,840 Speaker 2: interviewing Vanessa. 886 00:42:54,520 --> 00:42:55,839 Speaker 1: Quigley of Chatbooks. 887 00:42:56,120 --> 00:42:58,280 Speaker 2: We will be back next week with more on making 888 00:42:58,320 --> 00:42:59,680 Speaker 2: work and life fit together. 889 00:43:01,800 --> 00:43:02,640 Speaker 4: Thanks for listening. 890 00:43:02,880 --> 00:43:05,960 Speaker 3: You can find me Sarah at the shoebox dot com 891 00:43:06,120 --> 00:43:10,040 Speaker 3: or at the Underscore Shoebox on Instagram. 892 00:43:09,440 --> 00:43:13,720 Speaker 2: And you can find me Laura at Laura vandercam dot com. 893 00:43:13,800 --> 00:43:14,600 Speaker 1: This has been the. 894 00:43:14,560 --> 00:43:18,040 Speaker 2: Best of both worlds podcasts. Please join us next time 895 00:43:18,360 --> 00:43:20,920 Speaker 2: for more on making work and life work together.