1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui Away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:16,760 Speaker 1: Uyowa dot com or call duy away. All right, it's 6 00:00:16,800 --> 00:00:19,280 Speaker 1: time for your phone tap. And have you ever signed 7 00:00:19,360 --> 00:00:22,400 Speaker 1: up for one of those seven day free trials? And 8 00:00:22,480 --> 00:00:25,200 Speaker 1: you mean to cancel it before the window ends, but 9 00:00:25,280 --> 00:00:30,680 Speaker 1: then you forgot. They always get me. Yeah, twelve years later, 10 00:00:30,840 --> 00:00:34,440 Speaker 1: still getting bills from Truish brannycam dot rem. Oh my gosh, 11 00:00:34,520 --> 00:00:38,240 Speaker 1: ye gotta remember to go in and cancel. Yeah, old 12 00:00:38,560 --> 00:00:43,320 Speaker 1: Polish granny by now that's the oldest. But today I 13 00:00:43,440 --> 00:00:46,159 Speaker 1: call a guy who waited until the very last second 14 00:00:46,159 --> 00:00:48,879 Speaker 1: to unsubscribe from his seven day trial with a popular 15 00:00:49,000 --> 00:00:52,159 Speaker 1: TV streaming service. Okay, just got it on. If he 16 00:00:52,280 --> 00:00:54,760 Speaker 1: was just a few minutes quicker, things would have been 17 00:00:54,800 --> 00:00:58,920 Speaker 1: different minute. But instead his entire life is about to 18 00:00:58,960 --> 00:01:02,080 Speaker 1: get turned upside out. No, he has no idea what 19 00:01:02,160 --> 00:01:07,600 Speaker 1: happens next. It's your phone tap. Right after this on 20 00:01:07,680 --> 00:01:13,480 Speaker 1: the twenties, Hello, Hi, this is Terry calling from TV. 21 00:01:13,720 --> 00:01:17,920 Speaker 1: I'm looking to speak with Jack. This is now. Hi Jack. 22 00:01:18,000 --> 00:01:20,240 Speaker 1: I was just calling because we received your email about 23 00:01:20,280 --> 00:01:24,280 Speaker 1: issues you had canceling your Screaming package. Yes, I did 24 00:01:24,319 --> 00:01:27,760 Speaker 1: the seven day free trial and just eat out to 25 00:01:27,840 --> 00:01:30,080 Speaker 1: cancel the plan, which I did it within the seven days. 26 00:01:30,080 --> 00:01:32,360 Speaker 1: But it looks like I got charged anyway. Well, I 27 00:01:32,400 --> 00:01:34,560 Speaker 1: can definitely help you out with that. Let me pull 28 00:01:34,600 --> 00:01:37,360 Speaker 1: up your account and see what's going on here. Okay, 29 00:01:37,360 --> 00:01:48,200 Speaker 1: thank you, Orry, of course. Hold on. Okay, So it 30 00:01:48,280 --> 00:01:51,880 Speaker 1: looks like you did cancel your accounts, but it came 31 00:01:51,920 --> 00:01:56,880 Speaker 1: in five minutes after the cutoff time. What squid lady? Darn? 32 00:01:57,840 --> 00:01:59,760 Speaker 1: So I thought I did it in time. I did 33 00:01:59,760 --> 00:02:02,560 Speaker 1: it within a seventh day period. No, I'm sorry you 34 00:02:02,600 --> 00:02:05,840 Speaker 1: did not. Anyway, you can make an exception. I definitely 35 00:02:05,840 --> 00:02:08,440 Speaker 1: did it on a seventh day. Oh I wish I could, 36 00:02:08,520 --> 00:02:11,800 Speaker 1: but I'm sorry I can't do that. The good news, though, Jack, 37 00:02:11,919 --> 00:02:16,040 Speaker 1: is that you were automatically enrolled into our Diamond Platinum package. 38 00:02:16,400 --> 00:02:19,760 Speaker 1: Isn't that wonderful? Yeah? I'm not interested in that. But 39 00:02:20,520 --> 00:02:22,480 Speaker 1: what I have to do to cancel what? I have 40 00:02:22,560 --> 00:02:25,080 Speaker 1: to wait the full thirty days to cancel it, sir, 41 00:02:25,120 --> 00:02:28,520 Speaker 1: I'm Sorry, The Diamond Platinum Plan is not month to month. 42 00:02:29,120 --> 00:02:31,880 Speaker 1: What do you mean the Diamond Platinum package is a 43 00:02:31,919 --> 00:02:36,919 Speaker 1: thirty year commitment. No way. The good news is that 44 00:02:37,080 --> 00:02:40,440 Speaker 1: it locked you in a fantastic value price only one 45 00:02:40,480 --> 00:02:44,520 Speaker 1: hundred and twenty dollars a year for thirty years. Isn't 46 00:02:44,520 --> 00:02:47,000 Speaker 1: that nice? What are you talking about? I don't want 47 00:02:47,000 --> 00:02:49,440 Speaker 1: to streaming service for thirty years? Or did you not 48 00:02:49,560 --> 00:02:52,280 Speaker 1: read the terms and conditions on the free trial? No? 49 00:02:52,280 --> 00:02:56,240 Speaker 1: Nobody reads that stuff, oh Jupiter, because if you did, 50 00:02:56,400 --> 00:02:59,120 Speaker 1: you would have seen that after your free trial expires, 51 00:02:59,400 --> 00:03:02,760 Speaker 1: you're imediately enrolled in the thirty year dinar. Who in 52 00:03:02,800 --> 00:03:05,840 Speaker 1: the right mind would sign up for thirty year plan? 53 00:03:06,040 --> 00:03:09,959 Speaker 1: We actually have thousands of our users who absolutely love it. Well, 54 00:03:10,000 --> 00:03:12,639 Speaker 1: I doubt and I think it's stupid. I don't want that. 55 00:03:12,680 --> 00:03:14,280 Speaker 1: I don't I don't want the package. That's why I 56 00:03:14,320 --> 00:03:17,560 Speaker 1: called to cancel. Okay, I guess there is another option. 57 00:03:17,880 --> 00:03:20,919 Speaker 1: If you no longer would like to subscribe, I can 58 00:03:21,080 --> 00:03:24,760 Speaker 1: send you an email to cancel your plan. Yes, well, 59 00:03:24,800 --> 00:03:27,480 Speaker 1: I would like to cancel. Okay, so you want to cancel, 60 00:03:27,800 --> 00:03:31,400 Speaker 1: There is going to be a small cancelation fee. Let 61 00:03:31,400 --> 00:03:34,880 Speaker 1: me guess ten grand. You guys are unbelievable. Certain you 62 00:03:34,880 --> 00:03:38,120 Speaker 1: didn't let me finish It only costs ninety nine cents 63 00:03:39,160 --> 00:03:42,360 Speaker 1: as in a dollar. Ninety nine cents less than a dollar. Actually, 64 00:03:42,800 --> 00:03:47,720 Speaker 1: if I could pay a dollar to cancel, that's fine, dynamite. So, sir, 65 00:03:47,840 --> 00:03:51,600 Speaker 1: are you at your computer right now? Yes? I am, okay. 66 00:03:51,760 --> 00:03:53,840 Speaker 1: I'm going to send you a link to your email, 67 00:03:54,040 --> 00:03:56,000 Speaker 1: but you gotta be ready because if you don't click 68 00:03:56,080 --> 00:03:59,160 Speaker 1: the link within thirty seconds, then you will automatically be 69 00:03:59,280 --> 00:04:02,760 Speaker 1: upgraded to our forty year uranium plan. No, no, no, 70 00:04:02,760 --> 00:04:04,440 Speaker 1: we're not gonna do it for We're not gonna do 71 00:04:04,560 --> 00:04:07,320 Speaker 1: thirty year. No one second. I'm locking into my computer 72 00:04:07,760 --> 00:04:10,960 Speaker 1: sent did you You didn't mention I just had thirty 73 00:04:10,960 --> 00:04:12,960 Speaker 1: seconds to do it, right? You mean thirty seconds out 74 00:04:12,960 --> 00:04:14,920 Speaker 1: that log into my computer car? Right? More like twenty 75 00:04:14,920 --> 00:04:18,400 Speaker 1: five seconds now, so I would definitely hurt. Are you serious? 76 00:04:18,440 --> 00:04:20,640 Speaker 1: It's not to check your junk folder because a lot 77 00:04:20,640 --> 00:04:22,479 Speaker 1: of them get sent over to junk. What do you 78 00:04:22,520 --> 00:04:25,600 Speaker 1: mean who'll send something an expection to sign in twenty seconds? 79 00:04:25,960 --> 00:04:28,440 Speaker 1: I did forget to tell you. Sometimes in the past, 80 00:04:28,560 --> 00:04:30,560 Speaker 1: customers have sent that there can be a forty five 81 00:04:30,600 --> 00:04:34,599 Speaker 1: second delay. This is ridiculous. What type of scammer are 82 00:04:34,640 --> 00:04:38,000 Speaker 1: you running here? Who can do this in thirty seconds? 83 00:04:38,000 --> 00:04:41,200 Speaker 1: This is a ridiculous looking for you for all I 84 00:04:41,240 --> 00:04:43,719 Speaker 1: want is my feedback that I don't want to pay 85 00:04:43,880 --> 00:04:48,279 Speaker 1: for damn platinum package for thirty years. No time is up? Okay? 86 00:04:48,320 --> 00:04:51,320 Speaker 1: Did you click it? No? I didn't click on any link. 87 00:04:51,520 --> 00:04:55,080 Speaker 1: I barely open my email. Are you serious? I'm sorry 88 00:04:55,080 --> 00:04:58,320 Speaker 1: about that, sir. Just give me the damn deposit back 89 00:04:58,480 --> 00:05:01,359 Speaker 1: o monkey butters. You just must have been a little 90 00:05:01,360 --> 00:05:03,520 Speaker 1: bit slow on the uptake there. Would you like to 91 00:05:03,520 --> 00:05:06,960 Speaker 1: hear about your new forty year package? I absolutely don't 92 00:05:07,000 --> 00:05:09,720 Speaker 1: want to hear about a streaming package that I'm gonna 93 00:05:09,800 --> 00:05:12,760 Speaker 1: use for forty years. It's better, it's got better value. 94 00:05:13,000 --> 00:05:15,120 Speaker 1: Do you take the better value and you shove it 95 00:05:15,200 --> 00:05:18,480 Speaker 1: up your Well that's not very nice, sir. Are you serious? 96 00:05:18,520 --> 00:05:21,000 Speaker 1: That's not very nice. You give me thirty seconds to 97 00:05:21,080 --> 00:05:25,880 Speaker 1: get into my computer and signed doctor cancelation fee. We 98 00:05:25,920 --> 00:05:28,400 Speaker 1: have to have given take you know what? Let me 99 00:05:28,440 --> 00:05:32,120 Speaker 1: speak with your damn supervisor. How about that? Sir? I'm sorry, 100 00:05:32,120 --> 00:05:35,120 Speaker 1: but customer service is not included in your forty year 101 00:05:35,279 --> 00:05:40,040 Speaker 1: uranium packing. Put your supervisor or a manager on the phone. 102 00:05:40,120 --> 00:05:42,719 Speaker 1: I can tell you prank calls are Would you like 103 00:05:42,800 --> 00:05:46,039 Speaker 1: one of those? Free of charge? I would speak with 104 00:05:46,160 --> 00:05:49,440 Speaker 1: who you can speak with? A radio host. His name 105 00:05:49,520 --> 00:05:53,960 Speaker 1: is Jeffrey. He's really really swell. No way, my name 106 00:05:54,000 --> 00:05:55,960 Speaker 1: is Jeffrey from the radio show Brook and Jeffrey. In 107 00:05:56,000 --> 00:05:59,160 Speaker 1: the morning, we're doing a phone tapple. Oh my gosh, No, 108 00:05:59,279 --> 00:06:01,719 Speaker 1: you're not. Yeah, your girlfriend Janice set you up. She 109 00:06:01,760 --> 00:06:04,120 Speaker 1: said you got really mad at yourself for not canceling 110 00:06:04,120 --> 00:06:06,640 Speaker 1: a TV streaming service the other day. She wanted to 111 00:06:06,640 --> 00:06:08,760 Speaker 1: play a prank on you. I feel like a fool. 112 00:06:09,320 --> 00:06:11,560 Speaker 1: Oh my gosh. We listened all the time. We love 113 00:06:11,600 --> 00:06:15,000 Speaker 1: you guys. Believe it is she on the phone. No, 114 00:06:15,160 --> 00:06:18,000 Speaker 1: she's not here. But hey, before you go, check your 115 00:06:18,040 --> 00:06:19,960 Speaker 1: email because you need to click the link in three 116 00:06:20,040 --> 00:06:22,960 Speaker 1: seconds or you're automatically enrolled in our Ben Franklin Silver 117 00:06:23,120 --> 00:06:26,960 Speaker 1: Century deal. You're like using this voice. I don't know 118 00:06:27,440 --> 00:06:29,640 Speaker 1: and I couldn't catch it. I didn't know it was you, 119 00:06:29,839 --> 00:06:35,200 Speaker 1: But you guys are great. Terry's very twicky, Yes he is. 120 00:06:35,240 --> 00:06:39,680 Speaker 1: I feel like a fool. Weeke up every morning with 121 00:06:39,839 --> 00:06:43,480 Speaker 1: fun tabs. Weekday mornings on the twenties Broke and Jeffrey 122 00:06:43,480 --> 00:06:44,720 Speaker 1: in the morning,