1 00:00:04,120 --> 00:00:10,039 Speaker 1: I almost can't believe that fall has finally arrived after 2 00:00:10,080 --> 00:00:14,040 Speaker 1: the summer that seemingly had no end. This autumn is 3 00:00:14,080 --> 00:00:18,760 Speaker 1: so very welcome. It's such a scrumptious season, isn't it. 4 00:00:19,560 --> 00:00:25,600 Speaker 1: The cooler weather, the gorgeous colors, the delicious aromas, and 5 00:00:25,640 --> 00:00:32,360 Speaker 1: the flavors of thankfulness. Fall is an absolute delight to 6 00:00:32,400 --> 00:00:36,920 Speaker 1: our senses. I love the golden hours, and everything is 7 00:00:37,000 --> 00:00:43,479 Speaker 1: bathed in soft lights, warm soft with these nice crispy edges, 8 00:00:44,800 --> 00:00:47,559 Speaker 1: just like the loaves of sour dough bread cooling on 9 00:00:47,640 --> 00:00:51,800 Speaker 1: my counter. And speaking of sour dough, do you know 10 00:00:51,920 --> 00:00:56,959 Speaker 1: what goes best with a slice of sour dough slathered 11 00:00:57,240 --> 00:01:03,360 Speaker 1: in butter, maybe maybe drizzled with honey? Why? Esteeming mug 12 00:01:03,720 --> 00:01:07,800 Speaker 1: of tea? Of course, truth be told, tea goes with 13 00:01:07,920 --> 00:01:10,360 Speaker 1: just about anything that goes well with a slice of 14 00:01:10,400 --> 00:01:14,840 Speaker 1: sour dough. It goes well with a piece of apple pie. 15 00:01:15,720 --> 00:01:18,720 Speaker 1: A cup of tea. The right cup of tea can 16 00:01:18,800 --> 00:01:22,960 Speaker 1: start your day with a smile, regardless the season. I 17 00:01:23,000 --> 00:01:26,959 Speaker 1: am never far away from a mug of tea. I 18 00:01:27,080 --> 00:01:29,600 Speaker 1: like to begin my mornings. I like to end my 19 00:01:29,720 --> 00:01:33,920 Speaker 1: evenings clutching a hot cuppa and When the weather turns 20 00:01:33,920 --> 00:01:36,440 Speaker 1: like it has now, it means I get to pull 21 00:01:36,480 --> 00:01:40,920 Speaker 1: out my chunky sweaters, my well worn jeans, my cutest boots, 22 00:01:41,600 --> 00:01:44,959 Speaker 1: and carry my tea mug along with me wherever I go. 23 00:01:46,000 --> 00:01:51,360 Speaker 1: I have loved tea forever, forever. It's been a faithful 24 00:01:51,400 --> 00:01:55,680 Speaker 1: companion since we were introduced to one another by my grandmother, 25 00:01:55,800 --> 00:01:59,640 Speaker 1: Grandma Mack, who also enjoyed sitting and sipping as she 26 00:01:59,720 --> 00:02:03,080 Speaker 1: caught up on her darning or a good bit of gossip. 27 00:02:03,920 --> 00:02:07,720 Speaker 1: Tea has kept me company through all the celebrations and 28 00:02:07,760 --> 00:02:11,040 Speaker 1: all the storms of life. I wouldn't even begin to 29 00:02:11,080 --> 00:02:13,640 Speaker 1: try to guess the numbers of cups of tea I 30 00:02:13,720 --> 00:02:18,480 Speaker 1: have brewed to share with those that I care about now. 31 00:02:18,520 --> 00:02:20,400 Speaker 1: I'm not one to look for answers in the bottom 32 00:02:20,440 --> 00:02:26,120 Speaker 1: of a tea cup, but somehow, answers balance often find 33 00:02:26,160 --> 00:02:32,280 Speaker 1: me when I'm enjoying one of my favorite blends of tea. 34 00:02:32,600 --> 00:02:35,919 Speaker 1: I doubt there's many folks out there that can claim 35 00:02:36,080 --> 00:02:40,120 Speaker 1: they love tea as much as I do, but I 36 00:02:40,160 --> 00:02:45,280 Speaker 1: do know of one one person that not only loves 37 00:02:45,280 --> 00:02:47,560 Speaker 1: tea as much as I do, but loves it far more. 38 00:02:48,040 --> 00:02:53,040 Speaker 1: She is a third generation teamaker, and she has quite 39 00:02:53,280 --> 00:02:57,440 Speaker 1: a story to tell. It starts way way back in 40 00:02:57,480 --> 00:03:02,560 Speaker 1: the nineteen forties with a grand mother who was dissatisfied 41 00:03:02,639 --> 00:03:05,360 Speaker 1: with the commodity tease she could get in her New 42 00:03:05,440 --> 00:03:10,760 Speaker 1: York City neighborhood. So she took an old colonial recipe 43 00:03:10,840 --> 00:03:14,000 Speaker 1: and started mixing a little of this, a little of that, 44 00:03:14,680 --> 00:03:18,760 Speaker 1: until she came up with something that seemed just right. 45 00:03:19,960 --> 00:03:23,079 Speaker 1: The results, shared with many of her family and friends, 46 00:03:23,480 --> 00:03:29,440 Speaker 1: was a spectacular hit, garnering constant comments from them all. 47 00:03:30,200 --> 00:03:32,920 Speaker 1: Can you guess where we're going with this episode of 48 00:03:33,040 --> 00:03:36,840 Speaker 1: Love Someone? While you go make yourself a cup of tea, 49 00:03:37,600 --> 00:03:40,880 Speaker 1: I've got mine right here, and get ready for today's chat. 50 00:03:41,360 --> 00:03:43,880 Speaker 1: Let me give a moment to one of the sponsors 51 00:03:43,920 --> 00:03:46,080 Speaker 1: that make it possible for me to serve up all 52 00:03:46,120 --> 00:03:50,720 Speaker 1: these amazing conversations that you love to drink in, and 53 00:03:50,760 --> 00:03:56,080 Speaker 1: then I'll introduce today's guest. If you want to go fast, 54 00:03:56,360 --> 00:03:59,920 Speaker 1: go alone. If you want to go far, go together. 55 00:04:00,000 --> 00:04:03,880 Speaker 1: Are That's an African proverb I've always loved It's something 56 00:04:03,920 --> 00:04:06,720 Speaker 1: I believe to be true because I've seen the impact 57 00:04:07,040 --> 00:04:10,960 Speaker 1: that going together brings, and it's one of the reasons 58 00:04:11,120 --> 00:04:15,000 Speaker 1: I love Mercy Ships so much. They don't go at 59 00:04:15,040 --> 00:04:20,039 Speaker 1: it alone. They believe in the power of together. They're 60 00:04:20,080 --> 00:04:24,719 Speaker 1: all volunteer crew of doctors, nurses, teachers, engineers, and housekeeping 61 00:04:24,760 --> 00:04:29,240 Speaker 1: staff come together to help transform the lives of suffering 62 00:04:29,400 --> 00:04:33,120 Speaker 1: people in developing nations. If you've ever wanted to make 63 00:04:33,200 --> 00:04:35,799 Speaker 1: your mark on the world, this could be the moment 64 00:04:35,839 --> 00:04:40,200 Speaker 1: you've been waiting for, because Mercy Ships has volunteer opportunities 65 00:04:40,240 --> 00:04:43,480 Speaker 1: on their ships. We've all said one day, I'll do 66 00:04:43,560 --> 00:04:47,240 Speaker 1: something to help change the world. Make that one day 67 00:04:47,279 --> 00:04:51,200 Speaker 1: today and make your mark. Go to Mercy ships dot 68 00:04:51,360 --> 00:04:56,760 Speaker 1: org to learn more. Cindy Bigelow is third generation, the 69 00:04:57,000 --> 00:05:01,160 Speaker 1: third in her family generation president and see EO of 70 00:05:01,200 --> 00:05:05,159 Speaker 1: the family owned business. Bigelow t the US market leader 71 00:05:05,200 --> 00:05:10,400 Speaker 1: of specialty teas that have now produced over two billion 72 00:05:10,760 --> 00:05:14,880 Speaker 1: with a b billion tea bags annually. That's a lot 73 00:05:14,960 --> 00:05:19,080 Speaker 1: of bags. That is a lot of tea girlfriend. That 74 00:05:19,279 --> 00:05:24,800 Speaker 1: is amazing. Bigelow Teas company, based in Fairfield, Connecticut, still 75 00:05:24,880 --> 00:05:29,000 Speaker 1: one family owned Like I can't buy stock in you, 76 00:05:29,680 --> 00:05:34,320 Speaker 1: I should. Cindia and your family take a mince pride 77 00:05:34,360 --> 00:05:38,360 Speaker 1: in their heritage and the exponential growth the company has 78 00:05:38,440 --> 00:05:43,600 Speaker 1: experienced beginning as a one product, risky venture by your grandparents, 79 00:05:43,800 --> 00:05:46,760 Speaker 1: and you're gonna tell us all about them. Your family 80 00:05:46,839 --> 00:05:50,960 Speaker 1: has turned this into America's leading specialty tea brand. It's 81 00:05:51,000 --> 00:05:53,719 Speaker 1: also one of a group of companies that has made 82 00:05:53,760 --> 00:05:58,640 Speaker 1: corporate social responsibility a core business goal in the pursuit 83 00:05:58,720 --> 00:06:02,479 Speaker 1: of a positive social and environmental impact. We are going 84 00:06:02,520 --> 00:06:05,760 Speaker 1: to talk with Cindy today and I asked our podcast 85 00:06:05,760 --> 00:06:08,120 Speaker 1: producers when we were going through a list of of 86 00:06:08,240 --> 00:06:10,680 Speaker 1: dream people that I wanted to do a podcast with. 87 00:06:11,080 --> 00:06:14,039 Speaker 1: I asked them if I could do a podcast with you. 88 00:06:14,480 --> 00:06:16,839 Speaker 1: And a lot of people in that meeting are thinking, 89 00:06:16,839 --> 00:06:19,279 Speaker 1: you know, music artists or authors or stuff, and they're 90 00:06:19,320 --> 00:06:24,000 Speaker 1: like quiet. I said, I love your energy, Cindy when 91 00:06:24,120 --> 00:06:28,440 Speaker 1: when we talk last, and your commitment to excellence and 92 00:06:28,520 --> 00:06:33,599 Speaker 1: your family story. It's so good. I want everybody to 93 00:06:33,720 --> 00:06:36,479 Speaker 1: hear your family story and to hear your story because 94 00:06:36,960 --> 00:06:41,320 Speaker 1: you blew me away. Girlfriend. You're just you're wonderful. Well, 95 00:06:41,320 --> 00:06:43,960 Speaker 1: you're very very sweet about that. I will say, to 96 00:06:44,040 --> 00:06:45,880 Speaker 1: sit in this seat does take a lot of energy, 97 00:06:45,960 --> 00:06:48,960 Speaker 1: and I always love to thank my parents for providing 98 00:06:48,960 --> 00:06:50,960 Speaker 1: me with a lot of energy. And it it works. 99 00:06:51,000 --> 00:06:54,000 Speaker 1: It's it's necessary for so many reasons right too. And 100 00:06:54,120 --> 00:06:57,080 Speaker 1: you know, you see what you've done in your amazing 101 00:06:57,120 --> 00:06:59,479 Speaker 1: career and what it took to get there, and you 102 00:06:59,600 --> 00:07:02,160 Speaker 1: can't allow yourself to get knocked down. When you get 103 00:07:02,240 --> 00:07:04,000 Speaker 1: knocked down, you got to get yourself back up and 104 00:07:04,000 --> 00:07:06,080 Speaker 1: figure out how to get to the next location. And 105 00:07:06,120 --> 00:07:08,320 Speaker 1: I just think a positive attitude of getting there and 106 00:07:08,400 --> 00:07:12,120 Speaker 1: not letting the knocks along the way, you know, make 107 00:07:12,160 --> 00:07:14,320 Speaker 1: you bitter, but just make you smarter. And so I 108 00:07:14,360 --> 00:07:17,600 Speaker 1: think your energy field team around you picks up and 109 00:07:17,640 --> 00:07:19,840 Speaker 1: they take on that same I mean, it's just about 110 00:07:19,840 --> 00:07:22,800 Speaker 1: a can do attitude. And I think, I mean, people 111 00:07:22,840 --> 00:07:26,120 Speaker 1: are so surprised that we're the number one specialty T 112 00:07:26,360 --> 00:07:30,160 Speaker 1: company the United States, right this female CEO, which is 113 00:07:30,160 --> 00:07:34,400 Speaker 1: already relatively rare, and other companies were competing with Delila 114 00:07:34,480 --> 00:07:36,880 Speaker 1: have so many of the products, and there's so much 115 00:07:36,880 --> 00:07:39,800 Speaker 1: bigger than we are, and yet we keep really doing 116 00:07:39,880 --> 00:07:42,520 Speaker 1: so well year after year and maintaining and growing that 117 00:07:42,600 --> 00:07:44,720 Speaker 1: number one position. And I think it's what you just said, 118 00:07:45,160 --> 00:07:48,640 Speaker 1: is that positive energy and we can and we do, 119 00:07:48,960 --> 00:07:52,080 Speaker 1: and we just keep on going. It's good stuff, good stuff. 120 00:07:52,360 --> 00:07:56,040 Speaker 1: Years ago I got to do a recording, some commercial 121 00:07:56,080 --> 00:07:59,240 Speaker 1: recording in a production studio that was built in a barn, 122 00:07:59,760 --> 00:08:03,760 Speaker 1: and many, many, many artists had recorded there. And for soundproofing, 123 00:08:04,200 --> 00:08:07,679 Speaker 1: they had old books. They had shelves of old books. 124 00:08:07,720 --> 00:08:10,040 Speaker 1: It's like you were in a library. And I asked 125 00:08:10,040 --> 00:08:12,200 Speaker 1: the guy who owned it. I said, why the old books. 126 00:08:12,200 --> 00:08:15,520 Speaker 1: He said, well, number one, they are great soundproofing material. 127 00:08:15,600 --> 00:08:18,480 Speaker 1: And number two, he said, I believe all the love 128 00:08:18,600 --> 00:08:21,440 Speaker 1: that was poured into those books while they were written 129 00:08:22,320 --> 00:08:26,480 Speaker 1: exists and goes into our music and our production. And 130 00:08:26,920 --> 00:08:29,480 Speaker 1: when I met you last and you were talking about 131 00:08:29,520 --> 00:08:33,199 Speaker 1: your grandparents and talking about the story of Bigelot, I 132 00:08:33,280 --> 00:08:37,080 Speaker 1: knew why you're number one. It's the same theory as 133 00:08:37,120 --> 00:08:40,440 Speaker 1: the old books. Every word you spoke to me when 134 00:08:40,440 --> 00:08:44,720 Speaker 1: we talked was infused with love, not just for the 135 00:08:44,760 --> 00:08:47,800 Speaker 1: tea and the process and how you have people that 136 00:08:47,920 --> 00:08:52,360 Speaker 1: go out and source things that are environmentally good and 137 00:08:52,440 --> 00:08:56,200 Speaker 1: good for your body. It was the love I could 138 00:08:56,360 --> 00:08:59,360 Speaker 1: see on your face. I could hear it in your 139 00:08:59,440 --> 00:09:02,880 Speaker 1: voice for what you do and what you bring to 140 00:09:02,920 --> 00:09:06,040 Speaker 1: the world. You know, I think it is important that 141 00:09:06,080 --> 00:09:08,480 Speaker 1: we all sort of have what I'd like to call 142 00:09:08,520 --> 00:09:12,079 Speaker 1: a greater purpose. And in my case, I love making 143 00:09:12,080 --> 00:09:14,240 Speaker 1: a tea bag, and I love tea and I could 144 00:09:14,320 --> 00:09:16,760 Speaker 1: not be more proud of every one of those two 145 00:09:16,800 --> 00:09:21,640 Speaker 1: billion bags. But it's really about recognizing that you have 146 00:09:21,720 --> 00:09:25,120 Speaker 1: an opportunity to make even a greater impact on people's 147 00:09:25,160 --> 00:09:28,040 Speaker 1: lives that work with you, on the community around you, 148 00:09:28,160 --> 00:09:30,800 Speaker 1: and on those that are enjoying your product. And I 149 00:09:30,880 --> 00:09:33,240 Speaker 1: really again just try to instill that with everyone I 150 00:09:33,280 --> 00:09:35,559 Speaker 1: work with, is that our purpose is higher. It's to 151 00:09:35,640 --> 00:09:39,240 Speaker 1: make a difference every day, um to everyone we touch 152 00:09:39,360 --> 00:09:42,400 Speaker 1: and see, and and how are we making the world 153 00:09:42,440 --> 00:09:44,480 Speaker 1: a little bit better every day by the things that 154 00:09:44,520 --> 00:09:46,240 Speaker 1: we do? And so I think that's how I just 155 00:09:46,280 --> 00:09:49,800 Speaker 1: try to run the company. And I'm so appreciative of 156 00:09:51,080 --> 00:09:53,400 Speaker 1: the people that work for me because I can tell you, 157 00:09:53,440 --> 00:09:57,440 Speaker 1: in my position, I'm only one person, and it doesn't 158 00:09:57,440 --> 00:09:59,640 Speaker 1: matter even how good you are. I hope you are 159 00:09:59,679 --> 00:10:03,240 Speaker 1: good and this position, but it's really the work is 160 00:10:03,280 --> 00:10:06,560 Speaker 1: done by all those around you, the heavy heavy lifting. 161 00:10:07,200 --> 00:10:09,040 Speaker 1: And so it's just really about making sure that I 162 00:10:09,080 --> 00:10:11,840 Speaker 1: am taking time to let them know how much I 163 00:10:11,840 --> 00:10:14,839 Speaker 1: appreciate it, how amazing I think they are, and how 164 00:10:14,880 --> 00:10:17,760 Speaker 1: it's there they're the reason why the company is doing 165 00:10:17,800 --> 00:10:21,080 Speaker 1: so well, yeah, it's important. I think all of us, 166 00:10:21,160 --> 00:10:26,480 Speaker 1: I know whatever, and entertainment service and consumer goods. It's 167 00:10:26,520 --> 00:10:29,920 Speaker 1: about appreciating and respecting what you're doing and why you're doing, 168 00:10:30,040 --> 00:10:32,679 Speaker 1: and again having a greater purpose. Not that a tea 169 00:10:32,720 --> 00:10:34,680 Speaker 1: bag isn't a great purpose. I love a tea bag. 170 00:10:34,720 --> 00:10:39,520 Speaker 1: They're awesome. So tell tell us the story. Share the 171 00:10:39,559 --> 00:10:42,920 Speaker 1: story that you shared with me about your grandma, about 172 00:10:42,920 --> 00:10:47,000 Speaker 1: her tenastity. She's like, no, I ain't drinking this inferior crap. 173 00:10:47,080 --> 00:10:51,440 Speaker 1: I'm gonna do something better. Well, she truly was the 174 00:10:51,480 --> 00:10:54,679 Speaker 1: definition of an entrepreneur. And I actually get very uncomfortable 175 00:10:55,000 --> 00:10:58,199 Speaker 1: when they have me lecture on being an entrepreneur, because 176 00:10:58,240 --> 00:11:01,800 Speaker 1: I clearly say, Delilah, Oh, my grandmother was an entrepreneur. 177 00:11:01,960 --> 00:11:04,800 Speaker 1: I am third generation running a business, and I'd like 178 00:11:04,840 --> 00:11:08,640 Speaker 1: to say I do it well, but she really just 179 00:11:09,120 --> 00:11:10,960 Speaker 1: had a different way of doing things. First of all, 180 00:11:11,120 --> 00:11:14,120 Speaker 1: way back when, right early nineteen hundreds, she is an 181 00:11:14,160 --> 00:11:18,720 Speaker 1: interior designer. That's already unusual, and she's got amazing clients 182 00:11:18,720 --> 00:11:21,800 Speaker 1: in the city. And the depression hits, she loses everything, 183 00:11:22,480 --> 00:11:24,600 Speaker 1: I mean everything. I had to move to an inn 184 00:11:25,120 --> 00:11:28,040 Speaker 1: in New York in a room. So she went from 185 00:11:28,040 --> 00:11:33,280 Speaker 1: being a successful interior designer, which I've I've never heard 186 00:11:33,280 --> 00:11:35,000 Speaker 1: of a woman doing that back at the turn of 187 00:11:35,040 --> 00:11:37,160 Speaker 1: the century. You know, after the turn of the century, 188 00:11:37,600 --> 00:11:43,480 Speaker 1: they went from probably a very comfortable lifestyle, very very 189 00:11:43,160 --> 00:11:47,480 Speaker 1: to nothing. And so she then decides she now wants 190 00:11:47,520 --> 00:11:50,520 Speaker 1: to get into consumer goods. And I read her notes. 191 00:11:50,559 --> 00:11:53,520 Speaker 1: She was a copious writer, and in her note she says, 192 00:11:53,720 --> 00:11:55,880 Speaker 1: I want a business for my family. Think about that, 193 00:11:55,920 --> 00:11:57,920 Speaker 1: how beautiful it is. I want something from my husband 194 00:11:57,960 --> 00:12:01,200 Speaker 1: and my son that we can maybe do together. And 195 00:12:01,559 --> 00:12:03,520 Speaker 1: I want to be in consumable because I wanted up 196 00:12:03,520 --> 00:12:05,240 Speaker 1: to come back over and over. I don't want to 197 00:12:05,240 --> 00:12:09,520 Speaker 1: be imperishable, because it's all that's associated with perishable. And 198 00:12:09,559 --> 00:12:11,480 Speaker 1: I don't think there's a good tea in the United States. 199 00:12:11,520 --> 00:12:13,840 Speaker 1: Everyone's drinking sort of a plain black tea. I think 200 00:12:13,880 --> 00:12:15,880 Speaker 1: we can do a lot better than that. She finds 201 00:12:15,920 --> 00:12:19,040 Speaker 1: this old colonial recipe with a friend of hers, Mrs 202 00:12:19,120 --> 00:12:22,560 Speaker 1: Neelie and Ruth, my grandmother, works on it, works on it, 203 00:12:22,600 --> 00:12:25,640 Speaker 1: works on it, and launches this specialty to the first 204 00:12:25,640 --> 00:12:28,560 Speaker 1: one in the United States of America. And it was 205 00:12:28,760 --> 00:12:32,360 Speaker 1: so tough in her starting days. Um it was almost 206 00:12:32,360 --> 00:12:35,840 Speaker 1: a miracle that we're here where we are because nobody 207 00:12:35,880 --> 00:12:37,640 Speaker 1: wanted her product. They didn't even know what she was 208 00:12:37,720 --> 00:12:41,600 Speaker 1: talking about. But it was through good people around her 209 00:12:41,760 --> 00:12:47,960 Speaker 1: that tenacity, never take, no positive attitude getting past those hurdles. 210 00:12:48,040 --> 00:12:50,480 Speaker 1: And today you know it's still one of our top ten. 211 00:12:51,160 --> 00:12:54,280 Speaker 1: How did she get past the hurdle of being a 212 00:12:54,360 --> 00:12:57,520 Speaker 1: woman in the business world. She must have busted down 213 00:12:57,559 --> 00:13:00,199 Speaker 1: some pretty big doors. Well, I will tell you, and 214 00:13:00,480 --> 00:13:04,320 Speaker 1: I'm answering a question without ever asking her, right, So 215 00:13:04,440 --> 00:13:07,480 Speaker 1: I'm telling you what I think. But I would say 216 00:13:07,480 --> 00:13:10,520 Speaker 1: a little bit in her case ignorance was bliss. And 217 00:13:10,559 --> 00:13:12,440 Speaker 1: I'll say the same thing for myself, was a little 218 00:13:12,440 --> 00:13:15,840 Speaker 1: bit of ignorance that it doesn't matter that you're a woman. 219 00:13:15,960 --> 00:13:19,160 Speaker 1: You're getting to the other side of this field. And 220 00:13:19,480 --> 00:13:23,000 Speaker 1: I would say in her case, she just put in 221 00:13:23,040 --> 00:13:26,439 Speaker 1: the hour, she talked to the people. She was relentless 222 00:13:27,120 --> 00:13:31,960 Speaker 1: writing notes, phone calls, visits that if there was one, 223 00:13:32,080 --> 00:13:34,000 Speaker 1: you know, one more weight, she just added it on 224 00:13:34,040 --> 00:13:36,640 Speaker 1: and kept going across the field another way. So I 225 00:13:36,920 --> 00:13:39,120 Speaker 1: think it was ignorance is bliss. You were not going 226 00:13:39,160 --> 00:13:41,400 Speaker 1: to be stopped. You never thought about the fact you're 227 00:13:41,400 --> 00:13:43,040 Speaker 1: a woman, you just said, I've got to get to 228 00:13:43,080 --> 00:13:46,320 Speaker 1: the other side. So she would visit stores and they 229 00:13:46,360 --> 00:13:48,600 Speaker 1: would say, no, we don't want your product, and she'd 230 00:13:48,640 --> 00:13:50,679 Speaker 1: find one customer to talk to and they would give 231 00:13:50,679 --> 00:13:52,880 Speaker 1: her a nugget what to do, and she would talk 232 00:13:52,920 --> 00:13:55,680 Speaker 1: to one account that was carrying it, and she just 233 00:13:55,679 --> 00:13:59,320 Speaker 1: would add these nuggets upon nuggets to eventually be able 234 00:13:59,320 --> 00:14:01,520 Speaker 1: to get a lit it a little bit further down 235 00:14:01,600 --> 00:14:06,880 Speaker 1: that pathway. This t this blend, this colonial recipe, what 236 00:14:06,920 --> 00:14:10,520 Speaker 1: do we call it today? Constant comment tee, I mean it, 237 00:14:10,840 --> 00:14:14,360 Speaker 1: there you go. It's so love her tenacity. It was 238 00:14:14,400 --> 00:14:17,920 Speaker 1: just it was just tenacity. It was whenever hurdle was 239 00:14:17,960 --> 00:14:19,600 Speaker 1: in front of you either had to figure out how 240 00:14:19,600 --> 00:14:22,080 Speaker 1: to get around it or get over it. And and 241 00:14:22,120 --> 00:14:24,840 Speaker 1: I would say that that's very much my attitude today 242 00:14:25,000 --> 00:14:27,960 Speaker 1: was my father's attitude. Is it okay, that's fine, that's 243 00:14:27,960 --> 00:14:29,520 Speaker 1: a new hurdle. And my team will tell you all 244 00:14:29,520 --> 00:14:31,520 Speaker 1: the time, Fine, that's a hurdle. Now what are we 245 00:14:31,520 --> 00:14:33,440 Speaker 1: gonna do to get around that? Like, we don't need 246 00:14:33,480 --> 00:14:35,640 Speaker 1: to spend a lot of time wallowing about it. Let's 247 00:14:35,640 --> 00:14:37,760 Speaker 1: get to the next level. And I'm sure that's the 248 00:14:37,760 --> 00:14:41,200 Speaker 1: way she was so third generation. You told me a 249 00:14:41,200 --> 00:14:45,720 Speaker 1: sweet story last time about the mixing of this particular tea. 250 00:14:45,800 --> 00:14:50,040 Speaker 1: The constant comment. I just I have the picture in 251 00:14:50,120 --> 00:14:53,520 Speaker 1: my mind as you payment that picture for me. So 252 00:14:53,640 --> 00:14:57,040 Speaker 1: my parents, which really have run the business, you know, 253 00:14:58,280 --> 00:15:00,000 Speaker 1: until they've turned it over to me in two thousand 254 00:15:00,080 --> 00:15:03,720 Speaker 1: in five, right, So that are amazing run expanded the line. 255 00:15:03,840 --> 00:15:06,440 Speaker 1: They put us in foil in the whole nine yards. Anyway, 256 00:15:06,440 --> 00:15:09,360 Speaker 1: they're the only ones at ninety two and ninety four 257 00:15:09,680 --> 00:15:13,000 Speaker 1: that make constant comment. The mix it's the mixes, the 258 00:15:13,120 --> 00:15:16,680 Speaker 1: secret recipe that makes constant comments so amazing. Nothing like it. 259 00:15:17,720 --> 00:15:21,120 Speaker 1: And so I took over in two thousand five, and 260 00:15:21,160 --> 00:15:24,080 Speaker 1: I had been in the company for twenty five years 261 00:15:24,160 --> 00:15:26,400 Speaker 1: or twenty years whatever, And I was like, don't you 262 00:15:26,440 --> 00:15:32,200 Speaker 1: think I should learn how to make the recipe? It's time, mom. 263 00:15:29,840 --> 00:15:35,320 Speaker 1: I know you're not like fifteen years old at this point. 264 00:15:35,480 --> 00:15:40,320 Speaker 1: You are an accomplished businesswoman taking over a multimillion dollar 265 00:15:40,360 --> 00:15:43,680 Speaker 1: family company. Yeah, I'm fifty years old at this point. 266 00:15:43,720 --> 00:15:45,560 Speaker 1: I think I proved my track. But I've beenished since 267 00:15:45,560 --> 00:15:48,960 Speaker 1: I was thirty. So she goes, Okay, let's just not 268 00:15:49,040 --> 00:15:51,080 Speaker 1: make a big deal about it. Let's have you come up. 269 00:15:51,600 --> 00:15:54,280 Speaker 1: So up we go, and they teach me what they're doing. 270 00:15:54,360 --> 00:15:57,440 Speaker 1: And when you say up, you actually go up on 271 00:15:57,520 --> 00:16:01,520 Speaker 1: a platform described the platform. Yeah, you actually go up 272 00:16:01,520 --> 00:16:04,680 Speaker 1: to our our little lab up there, our little blending room, 273 00:16:04,720 --> 00:16:08,040 Speaker 1: special room that says only you know, authorized personnel. I 274 00:16:08,040 --> 00:16:10,240 Speaker 1: have to go upstairs to get there. You know, you 275 00:16:10,240 --> 00:16:12,240 Speaker 1: go behind these locks. Now then mom have to give 276 00:16:12,280 --> 00:16:14,880 Speaker 1: you a pass or something to to prove that you 277 00:16:14,880 --> 00:16:18,720 Speaker 1: were authorized personnel. They had opened the door. That's how 278 00:16:18,760 --> 00:16:23,480 Speaker 1: I got in. So they bring me up. They teach 279 00:16:23,520 --> 00:16:25,880 Speaker 1: me how to do it. And this time, because I'm fifty, 280 00:16:26,280 --> 00:16:28,320 Speaker 1: I didn't have that mentality that I might have had 281 00:16:28,320 --> 00:16:30,520 Speaker 1: when I was thirty, like how do I save a step? 282 00:16:30,880 --> 00:16:32,600 Speaker 1: What do I need to do to make it more efficient? 283 00:16:32,640 --> 00:16:35,600 Speaker 1: Can I cut this out? At this time, at fifty, 284 00:16:35,640 --> 00:16:38,440 Speaker 1: I was like, oh my god, I want to honor 285 00:16:38,600 --> 00:16:42,080 Speaker 1: everything they're doing, how they're doing it, the timer that 286 00:16:42,160 --> 00:16:44,480 Speaker 1: they're using. I'm gonna do everything like they did. I 287 00:16:44,520 --> 00:16:47,240 Speaker 1: really just wanted to kind of understand and live the 288 00:16:47,280 --> 00:16:49,080 Speaker 1: world that they've been doing for so many years. So 289 00:16:49,360 --> 00:16:51,720 Speaker 1: I finished making the blend. I'm very excited me my 290 00:16:51,760 --> 00:16:55,240 Speaker 1: first batch of constant comment mix, and my mom's just 291 00:16:55,240 --> 00:16:57,440 Speaker 1: just just just keep it low, kising it though, don't 292 00:16:57,440 --> 00:17:00,320 Speaker 1: make a big deal. Well, meanwhile, this company is very close. 293 00:17:00,720 --> 00:17:02,960 Speaker 1: Everyone knew I had gone up there. Everyone see me 294 00:17:03,320 --> 00:17:05,200 Speaker 1: that I'd gone behind these closed doors. I got down 295 00:17:05,280 --> 00:17:09,760 Speaker 1: your eyed emails, messages, phone calls, everyone going, ah, she 296 00:17:09,880 --> 00:17:13,000 Speaker 1: finally knows how to make constant comment. So it was 297 00:17:13,280 --> 00:17:15,640 Speaker 1: very very sweet. I never told my mother. The whole 298 00:17:15,640 --> 00:17:18,000 Speaker 1: company now knew I know how to make it. So yeah, 299 00:17:18,359 --> 00:17:20,399 Speaker 1: it's a family company. I can tell you that for sure. 300 00:17:20,560 --> 00:17:23,119 Speaker 1: Now are you the constant comment person? Now do you 301 00:17:23,200 --> 00:17:25,000 Speaker 1: go in it? And and and are you the one that 302 00:17:25,040 --> 00:17:28,440 Speaker 1: does it? Now? Is that your job? Excuse me? They 303 00:17:28,440 --> 00:17:32,880 Speaker 1: are still around making constant comments and ninety two nine 304 00:17:32,960 --> 00:17:36,760 Speaker 1: before they put their lab coats on. One says Mrs Biggielow, 305 00:17:36,800 --> 00:17:40,040 Speaker 1: the other says Mr B. Actually, Mrs B and Mr B. 306 00:17:40,800 --> 00:17:43,080 Speaker 1: They go up behind closed doors and they still come 307 00:17:43,119 --> 00:17:47,480 Speaker 1: in twice a week and they make the mix true story. Oh, 308 00:17:47,720 --> 00:17:51,320 Speaker 1: do me a favor, Cindy before the next visit. I 309 00:17:51,320 --> 00:17:53,080 Speaker 1: know you can't go behind the well, you can go 310 00:17:53,119 --> 00:17:56,119 Speaker 1: behind the closed doors. Nobody else can. But while before 311 00:17:56,160 --> 00:17:58,119 Speaker 1: they go behind the closed doors, when they got the 312 00:17:58,359 --> 00:18:00,840 Speaker 1: lap coats on Mr b ms is be Will you 313 00:18:00,880 --> 00:18:03,560 Speaker 1: please take a photo for me so we can put 314 00:18:03,600 --> 00:18:06,520 Speaker 1: it on our website and our Facebook page with this 315 00:18:06,560 --> 00:18:11,720 Speaker 1: story because I love this. I mean that life goals. 316 00:18:11,920 --> 00:18:14,879 Speaker 1: Life goals at ninety two and ninety four, to still 317 00:18:15,080 --> 00:18:19,840 Speaker 1: be doing what I love to do. My daughter, I 318 00:18:19,920 --> 00:18:22,800 Speaker 1: have a Delilah Jr. Who's twelve. She wants to take 319 00:18:22,880 --> 00:18:26,000 Speaker 1: over the microphone. She says, Mom, think about it. They 320 00:18:26,000 --> 00:18:28,560 Speaker 1: won't even have to recut the jingles because we got 321 00:18:28,600 --> 00:18:32,080 Speaker 1: the same name. She is ready to take over the microphone. 322 00:18:33,119 --> 00:18:36,119 Speaker 1: And I'm gonna be kind of like your mom. I'm like, okay, 323 00:18:36,200 --> 00:18:37,960 Speaker 1: you can do you can take a few calls, but 324 00:18:38,080 --> 00:18:42,320 Speaker 1: let's keep this on the down. But yeah, she's she's 325 00:18:42,359 --> 00:18:45,840 Speaker 1: ready to put on the headphones and step in my chair. Yeah, 326 00:18:45,880 --> 00:18:49,240 Speaker 1: but you know what, what an honor. I think that's 327 00:18:49,280 --> 00:18:52,000 Speaker 1: so sweet. I mean I always say like, if you're 328 00:18:52,040 --> 00:18:54,000 Speaker 1: a doctor and then your kid they want to be 329 00:18:54,000 --> 00:18:56,600 Speaker 1: a doctor because they saw you, you know, and what 330 00:18:56,680 --> 00:18:58,439 Speaker 1: you do. She sees it and goes, I love what 331 00:18:58,480 --> 00:19:00,920 Speaker 1: my mom does. I want to do you that too. 332 00:19:01,160 --> 00:19:03,199 Speaker 1: I mean, how does that make you feel? I I 333 00:19:03,200 --> 00:19:05,919 Speaker 1: think that's amazing, very very proud because I have a 334 00:19:05,920 --> 00:19:09,560 Speaker 1: lot of kids before her. In fact, one of my daughter's, Lonnie, 335 00:19:09,720 --> 00:19:12,720 Speaker 1: is one of our top producers at the studio. That 336 00:19:12,840 --> 00:19:15,200 Speaker 1: is so sweet. And that's when I try to say 337 00:19:15,200 --> 00:19:17,360 Speaker 1: to so many people, we have so many gifts to give, 338 00:19:17,520 --> 00:19:20,960 Speaker 1: right and the gift of sharing and listening and helping 339 00:19:21,000 --> 00:19:23,000 Speaker 1: and supporting. I mean, what a great gift that is. 340 00:19:23,040 --> 00:19:26,240 Speaker 1: And that's something that she wants to really pursue. It's 341 00:19:26,280 --> 00:19:29,480 Speaker 1: that's a that's a very sweet message. Okay. So in 342 00:19:29,520 --> 00:19:32,440 Speaker 1: addition to constant comment, what is one of your other 343 00:19:32,480 --> 00:19:34,720 Speaker 1: favorite teas you guys do because you do these healthy 344 00:19:34,760 --> 00:19:40,080 Speaker 1: blends now, all this healthy good stuff. Well, I always 345 00:19:40,119 --> 00:19:42,760 Speaker 1: like to say in my world, my different teas are 346 00:19:42,800 --> 00:19:45,560 Speaker 1: like my children. So I have a hundred and fifty 347 00:19:45,680 --> 00:19:48,080 Speaker 1: so I can't have any favorites, but I do have 348 00:19:48,160 --> 00:19:50,280 Speaker 1: some go toos, like the one I'm having right now 349 00:19:50,920 --> 00:19:55,040 Speaker 1: is the botanical Strawberry Lemon, orange blossom. And I think it's, 350 00:19:55,040 --> 00:19:57,399 Speaker 1: like you said, it's just designing products that are just 351 00:19:57,440 --> 00:20:00,960 Speaker 1: good for you. And this the tea that I'm drinking always. Um, 352 00:20:01,200 --> 00:20:04,520 Speaker 1: I don't drink enough water. I just don't period hard stop. 353 00:20:05,160 --> 00:20:07,480 Speaker 1: So I created this line. We create this line of 354 00:20:07,600 --> 00:20:09,560 Speaker 1: these botanicals where you just take the tea bag, put 355 00:20:09,600 --> 00:20:11,760 Speaker 1: it in cold water, let it infuse, and it becomes 356 00:20:11,760 --> 00:20:16,000 Speaker 1: as a gentle, healthy, just water infused flavor of whatever 357 00:20:16,000 --> 00:20:18,359 Speaker 1: the six flavors are. So I drink that a lot. 358 00:20:18,520 --> 00:20:21,480 Speaker 1: I must drink sixty of water a day now because 359 00:20:21,520 --> 00:20:24,199 Speaker 1: I use the big o little botanicals. But you know 360 00:20:24,320 --> 00:20:26,520 Speaker 1: from the hot I I mix it up. I'm sure 361 00:20:26,560 --> 00:20:28,440 Speaker 1: you do too, right. You said you drink a lot 362 00:20:28,440 --> 00:20:30,399 Speaker 1: of different bigeltle teas. Do you go from herbal to 363 00:20:30,560 --> 00:20:34,080 Speaker 1: green to black teas? I start with black. I I 364 00:20:34,160 --> 00:20:36,000 Speaker 1: have at least two or three cups, so you're black 365 00:20:36,400 --> 00:20:39,719 Speaker 1: constant comment or um one of the blacks in the morning. 366 00:20:39,960 --> 00:20:43,600 Speaker 1: But I have to stop by three or four o'clock otherwise, 367 00:20:44,160 --> 00:20:45,639 Speaker 1: you know, I can't get to sleep at night, and 368 00:20:45,680 --> 00:20:48,680 Speaker 1: I've got kids in school. So here in the studio, 369 00:20:48,920 --> 00:20:51,800 Speaker 1: I've been doing the botanicals. But I love your your 370 00:20:51,880 --> 00:20:57,720 Speaker 1: ginger lemon lemon ginger leon. Oh my gosh, Delilah. That 371 00:20:57,880 --> 00:21:00,800 Speaker 1: is the number one selling specially tea in United States 372 00:21:00,840 --> 00:21:06,399 Speaker 1: of America. It has probiotic But we're one of the few, 373 00:21:06,560 --> 00:21:11,000 Speaker 1: if not only, that put a legitimate amount of probiotic 374 00:21:11,400 --> 00:21:14,239 Speaker 1: in that cup. So within three cups, you're trying to 375 00:21:14,280 --> 00:21:17,480 Speaker 1: really build the benefit of that probiotic. And the consumers 376 00:21:17,560 --> 00:21:20,520 Speaker 1: must know because we put it on the shelf and 377 00:21:20,600 --> 00:21:24,200 Speaker 1: it is off the shelf like that. And I kiddingly 378 00:21:24,240 --> 00:21:26,680 Speaker 1: say to my team because it is so much probiotic, 379 00:21:26,760 --> 00:21:29,600 Speaker 1: and probotic is so expensive, this is a tea that 380 00:21:29,640 --> 00:21:32,879 Speaker 1: we really don't make much on. And when we first launched, 381 00:21:32,920 --> 00:21:35,320 Speaker 1: it was more like a lost leader. It's okay, how 382 00:21:35,400 --> 00:21:37,760 Speaker 1: much tea can we ever sell of it? And now 383 00:21:38,240 --> 00:21:42,200 Speaker 1: every time another account takes lemon ginger, I go, no, no, 384 00:21:42,359 --> 00:21:47,600 Speaker 1: that's got our's lowest margins. But it's so good. It's 385 00:21:47,640 --> 00:21:49,879 Speaker 1: so good. Four or five years ago, I got into 386 00:21:49,920 --> 00:21:53,360 Speaker 1: making my own kombucha, and uh, that's when I discovered 387 00:21:53,400 --> 00:22:00,000 Speaker 1: your lemon ginger. It makes the best kob really. Yeah. Yeah, 388 00:22:00,200 --> 00:22:03,080 Speaker 1: so that is such a popular thing. So you like 389 00:22:03,200 --> 00:22:05,399 Speaker 1: your own? You do not buy a bottle? Do you 390 00:22:05,400 --> 00:22:07,360 Speaker 1: like to make your own? I do like to make 391 00:22:07,400 --> 00:22:10,520 Speaker 1: my own. I have a cupboard. Um, that's got a 392 00:22:10,640 --> 00:22:13,439 Speaker 1: light in the cupboard. When I rebuilt this house, the 393 00:22:13,480 --> 00:22:17,040 Speaker 1: house was built in I had to add more rooms 394 00:22:17,040 --> 00:22:19,080 Speaker 1: because it was only, like, you know, two thousand square 395 00:22:19,080 --> 00:22:21,119 Speaker 1: feet and I had like ten kids at home at 396 00:22:21,160 --> 00:22:24,399 Speaker 1: the time. So but I used all old materials and 397 00:22:24,720 --> 00:22:28,600 Speaker 1: I found this old cupboard that fit into this little nook, 398 00:22:28,640 --> 00:22:31,199 Speaker 1: so I had it built in with a light in it. 399 00:22:31,320 --> 00:22:34,159 Speaker 1: So it's a little bit warmer inside the cupboard with 400 00:22:34,200 --> 00:22:38,040 Speaker 1: the light on, and it's the perfect temperature to brew kombucha. 401 00:22:38,280 --> 00:22:40,520 Speaker 1: I'm very impressed in general, right, because that's a lot 402 00:22:40,520 --> 00:22:42,280 Speaker 1: of work to do. That you do the work, you 403 00:22:42,320 --> 00:22:44,280 Speaker 1: stay on top of it, and you enjoy it. I 404 00:22:44,359 --> 00:22:48,600 Speaker 1: am so and like I have no imagination that area. 405 00:22:48,640 --> 00:22:50,320 Speaker 1: I don't spend any time. That's why, like for me 406 00:22:50,359 --> 00:22:51,720 Speaker 1: even to drink water, all I gotta do is I 407 00:22:51,760 --> 00:22:54,120 Speaker 1: gotta stick a tea bag in there you go, there 408 00:22:54,119 --> 00:22:56,520 Speaker 1: you go. Now I can get my sixty ounces of water. 409 00:22:57,040 --> 00:22:58,920 Speaker 1: Not a lot of creativity and a lot of energy 410 00:22:58,960 --> 00:23:01,040 Speaker 1: from that perspective on my I'm gonna have to remind 411 00:23:01,080 --> 00:23:03,880 Speaker 1: my girlfriend Kim, because she will not drink plain water. 412 00:23:03,920 --> 00:23:06,840 Speaker 1: She'll drink corn water, she'll drink tea. But I'm just 413 00:23:06,880 --> 00:23:08,400 Speaker 1: gonna have to gift her because I got a bunch 414 00:23:08,400 --> 00:23:10,320 Speaker 1: of your botanicals. I'm gonna gift her that you give 415 00:23:10,359 --> 00:23:12,679 Speaker 1: me her address, I'll happily send you some to her 416 00:23:12,720 --> 00:23:16,400 Speaker 1: as well. And I'll tell it's unbelievable how much water 417 00:23:16,440 --> 00:23:18,639 Speaker 1: you will drink. I don't I actually don't understand it. 418 00:23:18,640 --> 00:23:21,080 Speaker 1: It's a little freaky. So let's have a meeting. If 419 00:23:21,119 --> 00:23:22,320 Speaker 1: you put a glass of water in front of me. 420 00:23:22,359 --> 00:23:23,960 Speaker 1: At the end of that meeting to or three r meeting, 421 00:23:24,800 --> 00:23:26,440 Speaker 1: not a sip has been taken out of that glass 422 00:23:26,440 --> 00:23:28,200 Speaker 1: of water. If you put a botanical in it, I 423 00:23:28,200 --> 00:23:30,120 Speaker 1: will fill that glass up three times in that same 424 00:23:30,160 --> 00:23:34,160 Speaker 1: time frame. Well, it's because the botanicals there. They taste good. 425 00:23:34,760 --> 00:23:38,320 Speaker 1: It's not a sweet product. It's not a heavily flavored product. 426 00:23:38,880 --> 00:23:43,160 Speaker 1: It's just a light, gentle botanical infusion. And I don't 427 00:23:43,160 --> 00:23:44,720 Speaker 1: know why I drink so much of it. I can't 428 00:23:44,760 --> 00:23:47,240 Speaker 1: tell you because your tongue says, this tastes good, And 429 00:23:47,280 --> 00:23:49,320 Speaker 1: when you drink water, it's like this is blam, this 430 00:23:49,400 --> 00:23:54,320 Speaker 1: is boring, this is water. Totally agree. Yeah, this cup 431 00:23:54,359 --> 00:23:57,040 Speaker 1: of tea is brought to you by a special blend 432 00:23:57,160 --> 00:24:01,919 Speaker 1: of supportive podcast sponsors. Top off our mugs while I 433 00:24:02,000 --> 00:24:04,679 Speaker 1: serve up one more. Shout out to a company that 434 00:24:04,840 --> 00:24:09,960 Speaker 1: makes love someone possible. Falls Finally here, I'm excited to 435 00:24:10,000 --> 00:24:13,040 Speaker 1: tell you about some new kits from Annie's Kit Clubs. 436 00:24:13,359 --> 00:24:16,399 Speaker 1: While the leaves fall outside, the kids will be busy 437 00:24:16,480 --> 00:24:22,560 Speaker 1: crafting inside, making beautiful keepsake decorations. For the holidays. Annie's 438 00:24:22,600 --> 00:24:26,360 Speaker 1: has introduced new Autumn and Christmas themed kits that are 439 00:24:26,400 --> 00:24:29,320 Speaker 1: fun for all. We love them because they're perfect for 440 00:24:29,400 --> 00:24:32,919 Speaker 1: family time and hands on creativity, and they make it 441 00:24:33,000 --> 00:24:38,240 Speaker 1: so easy sendings supplies and instructions and exciting colorful packages 442 00:24:38,320 --> 00:24:42,520 Speaker 1: to your mailbox every month. Get crafting and creating beautiful 443 00:24:42,560 --> 00:24:46,560 Speaker 1: memories with your family. Visit Annie's Kit Clubs dot com 444 00:24:46,560 --> 00:24:50,199 Speaker 1: slash radio now for seventy five percent off your first kit. 445 00:24:50,720 --> 00:24:56,440 Speaker 1: That's Annie's Kit Clubs dot com slash Radio. So so 446 00:24:56,560 --> 00:25:01,000 Speaker 1: what's what's next? Um? You know, for me, it's just 447 00:25:01,400 --> 00:25:04,879 Speaker 1: really recognizing that we need to stay where the consumer 448 00:25:05,000 --> 00:25:09,040 Speaker 1: is going. UM, I will tell you that this. You know, 449 00:25:09,160 --> 00:25:14,600 Speaker 1: COVID obviously has had a tremendous impact globally nationally and uh, 450 00:25:14,840 --> 00:25:17,400 Speaker 1: I always say to my team, we need to look 451 00:25:17,400 --> 00:25:19,640 Speaker 1: for what are the positive lessons that we have learned 452 00:25:19,680 --> 00:25:23,560 Speaker 1: from COVID, and t has been what I would call 453 00:25:23,600 --> 00:25:27,320 Speaker 1: the COVID positive and that is because people have recognized, 454 00:25:27,320 --> 00:25:28,959 Speaker 1: as you have known for a long time, it's so 455 00:25:29,000 --> 00:25:30,800 Speaker 1: good for me. I need to do that. I need 456 00:25:30,880 --> 00:25:32,520 Speaker 1: to put more good things to my body. I need 457 00:25:32,560 --> 00:25:36,880 Speaker 1: to help prevent viruses naturally. So from a good news perspective, 458 00:25:37,080 --> 00:25:40,360 Speaker 1: our product is very much in demand right now. So 459 00:25:40,560 --> 00:25:43,320 Speaker 1: if you're feeling like, you know, maybe folks shouldn't be 460 00:25:43,359 --> 00:25:47,080 Speaker 1: getting the lemon gender so much, you know, like you said, um, 461 00:25:47,119 --> 00:25:49,960 Speaker 1: that's not going to help, because probiotics are the best 462 00:25:50,040 --> 00:25:54,080 Speaker 1: things for your gut health, so you can fight off diseases. 463 00:25:54,720 --> 00:25:56,680 Speaker 1: You know, the best thing you can do for yourself 464 00:25:56,760 --> 00:25:58,720 Speaker 1: is make sure your body is as healthy as it 465 00:25:58,720 --> 00:26:01,320 Speaker 1: can be in probiotics. People don't get this, you know, 466 00:26:01,359 --> 00:26:02,760 Speaker 1: when you say I got a feeling in the pit 467 00:26:02,840 --> 00:26:06,760 Speaker 1: of my gut, that's because gut health is so important. 468 00:26:07,359 --> 00:26:12,160 Speaker 1: It is. Actually, we had a natural path and nutritionist 469 00:26:12,240 --> 00:26:14,199 Speaker 1: here talking to the team and they talked about like 470 00:26:14,440 --> 00:26:16,240 Speaker 1: it really starts with the gut and if you keep 471 00:26:16,280 --> 00:26:20,520 Speaker 1: your gut healthy, how healthy your body is overall. So 472 00:26:20,760 --> 00:26:22,960 Speaker 1: that's what you know, where what our future looks like 473 00:26:23,119 --> 00:26:26,480 Speaker 1: is making sure we're staying with what's real, not just 474 00:26:27,000 --> 00:26:30,720 Speaker 1: what sounds good on paper and staying with what's available, 475 00:26:30,760 --> 00:26:32,760 Speaker 1: how can we get it to consumers and in a 476 00:26:32,800 --> 00:26:34,520 Speaker 1: tea bag. At this point, we do look for things 477 00:26:34,560 --> 00:26:36,800 Speaker 1: that are outside the tea bag and just staying on 478 00:26:36,920 --> 00:26:40,679 Speaker 1: trend and also staying aligned with how consumers want to 479 00:26:40,680 --> 00:26:43,320 Speaker 1: get their product right, Like a lot of people now 480 00:26:43,359 --> 00:26:45,639 Speaker 1: are sitting at home and doing a lot of shopping 481 00:26:46,040 --> 00:26:48,520 Speaker 1: from home, right, so we need to make sure our 482 00:26:48,640 --> 00:26:54,480 Speaker 1: our systems. We have three manufacturing facilities Idaho, Kentucky, and Connecticut, 483 00:26:55,040 --> 00:26:57,720 Speaker 1: and just make sure those facilities are also geared towards 484 00:26:57,720 --> 00:26:59,920 Speaker 1: the new way that people want to get their products. 485 00:27:00,000 --> 00:27:02,560 Speaker 1: So I think our future looks pretty good. We're actually 486 00:27:02,600 --> 00:27:05,720 Speaker 1: building a brand new facility in Louisville, two hundred thousand 487 00:27:05,720 --> 00:27:09,720 Speaker 1: square foot facility down there. WHOA, yeah, yeah, it's big. 488 00:27:09,760 --> 00:27:12,680 Speaker 1: We just about twenties something acres. Same thing here in Connecticut. 489 00:27:12,800 --> 00:27:16,760 Speaker 1: So we're blessed. It's it's it's a business that's focused 490 00:27:16,760 --> 00:27:18,800 Speaker 1: on tea, but it's a product that is so healthy. 491 00:27:18,840 --> 00:27:22,160 Speaker 1: People see that, and it's just got the wonderful fingerprints 492 00:27:22,160 --> 00:27:24,800 Speaker 1: of being a family company, which I don't know, it 493 00:27:24,920 --> 00:27:27,360 Speaker 1: means we're not really greedy. We're happy, growing three four 494 00:27:27,400 --> 00:27:29,560 Speaker 1: or five six percent a year. That's a great number 495 00:27:29,600 --> 00:27:32,080 Speaker 1: for us year after year, and I just think we're 496 00:27:32,119 --> 00:27:35,520 Speaker 1: poised to continue our success for the next hopefully many 497 00:27:35,560 --> 00:27:38,160 Speaker 1: many years to come. Amen to that, because I want 498 00:27:38,160 --> 00:27:41,520 Speaker 1: to be enjoying their team for many many years to come. Yeah, 499 00:27:41,600 --> 00:27:43,680 Speaker 1: I have to say, you know, like when I look 500 00:27:43,680 --> 00:27:46,159 Speaker 1: at the people, they trust me, right. They know as 501 00:27:46,200 --> 00:27:50,040 Speaker 1: a family business, so many companies are selling out and uh, 502 00:27:50,080 --> 00:27:52,159 Speaker 1: and for many reasons. I'm not blaming that. I'm just 503 00:27:52,200 --> 00:27:54,840 Speaker 1: saying that's a fact. And for us. You know, my 504 00:27:54,880 --> 00:27:56,840 Speaker 1: team looks at me and they say, she's not gonna 505 00:27:56,880 --> 00:27:58,480 Speaker 1: do that, right, because it's the first thing you said. 506 00:27:58,760 --> 00:28:01,240 Speaker 1: It's about the love of the business. It's about the 507 00:28:01,280 --> 00:28:03,159 Speaker 1: love of what I do. It's about the love of 508 00:28:03,200 --> 00:28:05,399 Speaker 1: who I work with. And they look at me, No, 509 00:28:05,560 --> 00:28:08,639 Speaker 1: I can commit to this company. I can make my 510 00:28:08,800 --> 00:28:11,520 Speaker 1: career here because I know this is a family company 511 00:28:11,520 --> 00:28:14,119 Speaker 1: that's going to continue and continue. And she's not going 512 00:28:14,160 --> 00:28:18,560 Speaker 1: to sell out because she offered X number of dollars. Uh. 513 00:28:18,560 --> 00:28:21,000 Speaker 1: It's it's it's not about the dollars. It's really about 514 00:28:21,080 --> 00:28:24,400 Speaker 1: making a difference. Cindy, thank you, thank you so much 515 00:28:24,440 --> 00:28:27,120 Speaker 1: for spending this time with us. I'm gonna go fix 516 00:28:27,160 --> 00:28:30,719 Speaker 1: myself another cup of Biggielot. You know something that thrills 517 00:28:30,800 --> 00:28:33,800 Speaker 1: my heart. I have a t drawer in my kitchen 518 00:28:34,600 --> 00:28:38,480 Speaker 1: that has little dividers and is filled with tea. And 519 00:28:38,560 --> 00:28:40,800 Speaker 1: then on top of the tea drawer, I have a 520 00:28:40,880 --> 00:28:44,760 Speaker 1: tea box that you gifted me that has your tease 521 00:28:44,920 --> 00:28:49,800 Speaker 1: in it. So we've got like every imaginable blend of 522 00:28:49,880 --> 00:28:52,960 Speaker 1: tea available in our tea drawer and in the tea 523 00:28:53,040 --> 00:28:55,120 Speaker 1: box that sets on, you know, on top of the counter, 524 00:28:55,280 --> 00:28:57,720 Speaker 1: taking up counterspace above the tea drawer because I can't 525 00:28:57,960 --> 00:29:00,240 Speaker 1: cram enough teas in the tea drawer. But you know, 526 00:29:00,280 --> 00:29:03,280 Speaker 1: I got a big family, and not a single one 527 00:29:03,320 --> 00:29:05,760 Speaker 1: of my children who live at home right now ever 528 00:29:05,880 --> 00:29:11,240 Speaker 1: go to the coffee pot and make coffee wow all day. 529 00:29:11,240 --> 00:29:13,480 Speaker 1: Every day. They go to the tea drawer and they 530 00:29:13,520 --> 00:29:17,520 Speaker 1: pull out the tea drawer and they're like mom, Mom, Mom, 531 00:29:17,560 --> 00:29:20,160 Speaker 1: and there's like a panic because they can't find whatever 532 00:29:20,160 --> 00:29:22,320 Speaker 1: it is, you know, that they're looking for. At the time, 533 00:29:23,480 --> 00:29:25,280 Speaker 1: I have to say I have a tea drawer as well. 534 00:29:25,320 --> 00:29:28,240 Speaker 1: And in addition to sending you a photo and you 535 00:29:28,280 --> 00:29:30,560 Speaker 1: can imagine my tea drawer only has Bigelow te in 536 00:29:30,600 --> 00:29:32,680 Speaker 1: it in addition to the picture of Mrs B and 537 00:29:32,800 --> 00:29:35,320 Speaker 1: Mr Be in their lab coats. I'm definitely send you 538 00:29:35,360 --> 00:29:37,480 Speaker 1: a picture of my tea drawer. Send me a picture 539 00:29:37,520 --> 00:29:40,320 Speaker 1: of your tea drawer, sending Bigielow. Thank you for being 540 00:29:40,360 --> 00:29:43,320 Speaker 1: with me. I love someone, and uh, I just I 541 00:29:43,400 --> 00:29:45,920 Speaker 1: appreciate you so much, and I think that you are. 542 00:29:46,920 --> 00:29:53,120 Speaker 1: I think young women today have such crazy, unhealthy role models, 543 00:29:53,520 --> 00:29:58,960 Speaker 1: you know, social media, all that nonsense that gives them 544 00:29:59,000 --> 00:30:03,080 Speaker 1: such a skew perspective of what a powerful woman looks like. 545 00:30:04,040 --> 00:30:09,320 Speaker 1: And you are, in my mind, what a strong, powerful 546 00:30:09,360 --> 00:30:11,400 Speaker 1: woman looks like. You're not going to sell out, You're 547 00:30:11,400 --> 00:30:15,080 Speaker 1: not going to compromise. You operate from a place of love. 548 00:30:15,200 --> 00:30:19,440 Speaker 1: You operate from a place of social responsibility. You operate 549 00:30:19,480 --> 00:30:23,240 Speaker 1: from a place of a history of goodness. And I 550 00:30:23,320 --> 00:30:25,280 Speaker 1: just wanted to say thank you for that. Thank you. 551 00:30:25,320 --> 00:30:27,280 Speaker 1: That's very sweet to hear. It's nice. You know, you 552 00:30:27,400 --> 00:30:28,920 Speaker 1: run as fast as you can, and every once in 553 00:30:28,960 --> 00:30:30,720 Speaker 1: a while you're got to sit back from it and 554 00:30:30,760 --> 00:30:32,280 Speaker 1: hear the words you just said. And I mean a lot, 555 00:30:32,320 --> 00:30:34,400 Speaker 1: trust me, I mean a lot. Thank you all right, 556 00:30:34,440 --> 00:30:38,000 Speaker 1: God bless you. I'm gonna definitely try to come busy 557 00:30:38,040 --> 00:30:40,400 Speaker 1: you okay, I'm gonna hold you to it. Have a 558 00:30:40,440 --> 00:30:44,920 Speaker 1: lovely day. Thanks again. I Cindy was born into the 559 00:30:44,960 --> 00:30:50,480 Speaker 1: business of tea, the growing, the curing, blending, packaging, marketing 560 00:30:50,760 --> 00:30:55,360 Speaker 1: of this product. Of her product, She's passionate about creating 561 00:30:55,360 --> 00:30:58,600 Speaker 1: and delivering tea blends the folks like you and I 562 00:30:58,720 --> 00:31:01,680 Speaker 1: just take for granted. We know the perfect blend for 563 00:31:01,760 --> 00:31:06,760 Speaker 1: every occasion is simply waiting for us. Producing two billion 564 00:31:06,880 --> 00:31:10,200 Speaker 1: tea bags annually. The Bigelow Team line includes more than 565 00:31:10,240 --> 00:31:16,240 Speaker 1: a hundred and fifty varieties of tea flavored, traditional, green, herbal, decaffeoated, 566 00:31:16,680 --> 00:31:21,320 Speaker 1: Bigelow Benefits, wellness teas, and the Bigelow Botanical cold water 567 00:31:21,360 --> 00:31:24,560 Speaker 1: infusions that she was talking about. You can check out 568 00:31:24,600 --> 00:31:27,880 Speaker 1: their website Triple W dot Bigelow t dot com for 569 00:31:28,000 --> 00:31:32,080 Speaker 1: more of the Bigelow family story for lots of information 570 00:31:32,160 --> 00:31:34,880 Speaker 1: on their business and their products, and if you ever 571 00:31:35,640 --> 00:31:39,720 Speaker 1: find yourself in Fairfield, Connecticut, don't be surprised if you 572 00:31:39,800 --> 00:31:42,800 Speaker 1: run into Cindy elbow deep in one of her many 573 00:31:42,840 --> 00:31:47,280 Speaker 1: community service projects. When she's not making sure you're getting 574 00:31:47,320 --> 00:31:50,080 Speaker 1: the best cup of tea of your life. For out 575 00:31:50,120 --> 00:31:52,560 Speaker 1: trying to make her community in world a better place. 576 00:31:53,040 --> 00:31:56,640 Speaker 1: She's skiing or playing tennis, or spending time with her kids, 577 00:31:56,640 --> 00:32:01,240 Speaker 1: her family, her friends, her parents, and like me, rarely 578 00:32:01,280 --> 00:32:05,360 Speaker 1: without a mug of tea nearby. Today's conversation reminds me 579 00:32:05,400 --> 00:32:09,640 Speaker 1: how fortunate we are that Ruth Bigelow had a yearning 580 00:32:09,680 --> 00:32:15,400 Speaker 1: one day. That first blend of hers received constant comments 581 00:32:15,440 --> 00:32:18,040 Speaker 1: like so many more that would come crafted by her 582 00:32:18,120 --> 00:32:22,800 Speaker 1: children and now her grandchildren. Tea warms our tummies, and 583 00:32:22,840 --> 00:32:26,920 Speaker 1: its magical properties warm our hearts as well. It brings 584 00:32:26,960 --> 00:32:31,040 Speaker 1: people together, and it's an unsung hero, helping words and 585 00:32:31,120 --> 00:32:36,320 Speaker 1: emotions escape from places they've been stuffed or stifled, opening 586 00:32:36,440 --> 00:32:42,280 Speaker 1: doors to communication, creating opportunities for bonding, bringing comfort and 587 00:32:42,320 --> 00:32:46,440 Speaker 1: a sense of belonging to those sharing special moments over 588 00:32:46,520 --> 00:32:50,680 Speaker 1: a steaming brew of tea. I hope you've enjoyed today's 589 00:32:50,720 --> 00:32:53,280 Speaker 1: episode and getting to know Cindy as much as I have. 590 00:32:53,640 --> 00:32:56,640 Speaker 1: I love that woman, I truly do. Keep the water 591 00:32:56,720 --> 00:32:59,560 Speaker 1: kettle on and join me on the airwaves tonight and 592 00:32:59,640 --> 00:33:03,480 Speaker 1: every night, where we'll share more stories from the heart 593 00:33:04,040 --> 00:33:06,200 Speaker 1: and share a cup of teeth,