1 00:00:16,520 --> 00:00:20,439 Speaker 1: Let's go see. Let's go to Vegas and talk to Mark. Mark. 2 00:00:20,520 --> 00:00:22,840 Speaker 1: Welcome to the car, doctor, sir, sixteen Toyota Hollander. 3 00:00:22,880 --> 00:00:26,600 Speaker 2: How can I help? Hi? Ron, Thanks again for taking 4 00:00:26,600 --> 00:00:31,280 Speaker 2: my call. I really appreciate your time. So my step 5 00:00:31,320 --> 00:00:34,559 Speaker 2: son has this sixteen Highlander and he calls me yesterday 6 00:00:34,600 --> 00:00:38,479 Speaker 2: and says he keeps walking away from his vehicle with 7 00:00:38,520 --> 00:00:43,400 Speaker 2: it running, and he goes into a store for an 8 00:00:43,400 --> 00:00:45,800 Speaker 2: hour and he comes out and it's still running. And 9 00:00:46,080 --> 00:00:49,680 Speaker 2: I said, well, don't you isn't there a warning noise 10 00:00:49,760 --> 00:00:51,720 Speaker 2: when you get out of the car with your key? 11 00:00:51,840 --> 00:00:53,479 Speaker 2: That's a push button start? Right? 12 00:00:54,360 --> 00:00:58,080 Speaker 1: He has the key in hand, right, Mark, Right, He's. 13 00:00:57,880 --> 00:01:01,000 Speaker 2: Got the key fob on him, and he walks away 14 00:01:01,040 --> 00:01:03,840 Speaker 2: from the car and if you know, he I guess 15 00:01:03,920 --> 00:01:06,720 Speaker 2: he pushes the button to lock it. He just assume 16 00:01:07,000 --> 00:01:09,520 Speaker 2: that it locks it, but it really doesn't. Because it's running, 17 00:01:09,560 --> 00:01:13,360 Speaker 2: it won't lock. But he's walked away several times and 18 00:01:13,400 --> 00:01:16,240 Speaker 2: the car just you know, just sits there and runs 19 00:01:16,240 --> 00:01:20,559 Speaker 2: and runs. And so I said, well, you know, send 20 00:01:20,560 --> 00:01:22,720 Speaker 2: me a video exactly what. I can't believe that it 21 00:01:22,800 --> 00:01:25,480 Speaker 2: doesn't make a warning sound when you walk away. So 22 00:01:25,520 --> 00:01:29,040 Speaker 2: he sends me this video and he walks away, He 23 00:01:29,680 --> 00:01:32,000 Speaker 2: starts his car up in his driveway, takes the key, 24 00:01:32,080 --> 00:01:36,000 Speaker 2: puts it in the garage, comes back and there's no warning, noise, 25 00:01:36,120 --> 00:01:39,759 Speaker 2: nothing comes back, and he's able to drive the car 26 00:01:40,440 --> 00:01:43,479 Speaker 2: with it running. Now it does say, you know, key 27 00:01:43,520 --> 00:01:46,640 Speaker 2: not detected, but he can just get in the car 28 00:01:46,680 --> 00:01:49,920 Speaker 2: and drive it around. Now. Granted when he stops, he's 29 00:01:49,920 --> 00:01:52,120 Speaker 2: not going to be able to restart it, but I mean, 30 00:01:52,280 --> 00:01:55,960 Speaker 2: that's a really it seems crazy to me that somebody 31 00:01:56,040 --> 00:01:58,080 Speaker 2: he'll leave his car running, somebody gets in the car 32 00:01:58,120 --> 00:01:59,360 Speaker 2: and just drives off with it. 33 00:02:00,040 --> 00:02:02,160 Speaker 1: Point where you said there was a warning message. My 34 00:02:02,160 --> 00:02:05,400 Speaker 1: my first thought was are all the keys accounted for? 35 00:02:05,680 --> 00:02:08,600 Speaker 1: And I only mentioned this for anybody else because I've 36 00:02:08,600 --> 00:02:11,079 Speaker 1: had situations where people lose their key and they don't 37 00:02:11,080 --> 00:02:15,640 Speaker 1: realize it's in the car and the car doesn't know 38 00:02:15,720 --> 00:02:17,919 Speaker 1: you didn't shut it off. And you know, my test 39 00:02:17,919 --> 00:02:19,560 Speaker 1: for that is, go sit in the car without a key. 40 00:02:19,600 --> 00:02:21,160 Speaker 1: Can you start the car? If the answer is no, 41 00:02:21,240 --> 00:02:23,320 Speaker 1: then that's that's not it. So that's not it with you. 42 00:02:24,200 --> 00:02:28,280 Speaker 1: So yes, it absolutely should either there should be a 43 00:02:28,360 --> 00:02:30,800 Speaker 1: there should be a chime speaker or some sort of 44 00:02:31,240 --> 00:02:39,080 Speaker 1: audio audio warning in the vehicle. So it's which absolutely, 45 00:02:40,680 --> 00:02:44,240 Speaker 1: So there's either there's either something's broken in this car 46 00:02:44,280 --> 00:02:47,680 Speaker 1: that it's it's not doing that. Maybe the chime speaker 47 00:02:47,800 --> 00:02:50,880 Speaker 1: is broken all right, Maybe the internal speaker is just 48 00:02:50,960 --> 00:02:54,520 Speaker 1: has just failed. Maybe there is a setting, you know, 49 00:02:54,600 --> 00:02:57,799 Speaker 1: let him, let him look through the driver information setting, right. 50 00:02:57,840 --> 00:02:59,960 Speaker 1: You know you've got that screen that you scroll across 51 00:03:00,040 --> 00:03:02,160 Speaker 1: at the top and there's the little cogged wheel in 52 00:03:02,240 --> 00:03:04,840 Speaker 1: that settings and you go down into there. You know, 53 00:03:04,919 --> 00:03:08,560 Speaker 1: maybe there's a personalization setting there. You know, maybe there's 54 00:03:08,560 --> 00:03:10,840 Speaker 1: a software update for the vehicle. You know, it's got 55 00:03:10,880 --> 00:03:14,000 Speaker 1: to be diagnosed. But yes, that's those are legitimate concerns, 56 00:03:14,000 --> 00:03:17,119 Speaker 1: and that is a legitimate problem because you know, it's 57 00:03:17,360 --> 00:03:20,560 Speaker 1: it's the worst scenario of this is you pull the 58 00:03:20,560 --> 00:03:22,359 Speaker 1: car into the driveway and some of these cars are 59 00:03:22,360 --> 00:03:25,120 Speaker 1: so quiet. Oh, pull the car into the garage, close 60 00:03:25,200 --> 00:03:27,200 Speaker 1: the door, get out of the car, leave the car running, 61 00:03:27,440 --> 00:03:28,400 Speaker 1: and walk in the house. 62 00:03:28,480 --> 00:03:31,400 Speaker 2: Yep. Yeah, that's right. That's what I was worried about. 63 00:03:31,760 --> 00:03:34,640 Speaker 2: And that's you know, that's not the original owner, right, 64 00:03:34,720 --> 00:03:36,640 Speaker 2: he's only had the car a couple of years, So 65 00:03:37,200 --> 00:03:39,680 Speaker 2: I thought about that too. Did the prior owner. I mean, 66 00:03:39,720 --> 00:03:42,600 Speaker 2: I can't imagine anybody would want to shut that feature off. 67 00:03:43,480 --> 00:03:46,400 Speaker 2: I don't even think they would allow that. But I 68 00:03:46,440 --> 00:03:48,360 Speaker 2: don't know, I don't know. I guess he's going to 69 00:03:48,440 --> 00:03:50,760 Speaker 2: have to. You know, he said, try to find anything 70 00:03:50,760 --> 00:03:53,240 Speaker 2: on YouTube. I couldn't find anything on YouTube about it, so, 71 00:03:53,440 --> 00:03:55,240 Speaker 2: you know, I got to call the car doctor. 72 00:03:55,640 --> 00:03:57,920 Speaker 1: I appreciate that, brother. The other the other question I've 73 00:03:57,920 --> 00:04:00,280 Speaker 1: got is is it after Is it after market mode 74 00:04:00,360 --> 00:04:03,000 Speaker 1: start or alarm? Or is there anything after market in 75 00:04:03,040 --> 00:04:06,680 Speaker 1: the car where somebody was possibly changing wiring from what 76 00:04:06,800 --> 00:04:10,280 Speaker 1: was originally there? Could somebody have defeated the system trying 77 00:04:10,280 --> 00:04:13,200 Speaker 1: to put an aftermarket accessory in it? So you always 78 00:04:13,200 --> 00:04:14,160 Speaker 1: have to think about. 79 00:04:13,880 --> 00:04:18,120 Speaker 2: That too, that right, right that that we probably won't know. 80 00:04:18,360 --> 00:04:20,680 Speaker 1: Right, you know, Well, as it looked. 81 00:04:20,480 --> 00:04:25,599 Speaker 2: Like the original Toyota thoughtob okay, okay, but I don't know. 82 00:04:25,760 --> 00:04:28,960 Speaker 2: I I that's exactly what you're saying, is what I thought. 83 00:04:29,040 --> 00:04:30,240 Speaker 2: It has to make some kind of a. 84 00:04:30,160 --> 00:04:32,200 Speaker 1: Warning, It has to make some it has to make 85 00:04:32,240 --> 00:04:36,000 Speaker 1: some kind of a warning. Sound absolutely yeah, absolutely sorry, 86 00:04:36,400 --> 00:04:36,680 Speaker 1: that's the. 87 00:04:36,720 --> 00:04:37,839 Speaker 2: Way you answered my question. 88 00:04:38,040 --> 00:04:40,719 Speaker 1: So well, I'm glad, I appreciate it. I'm glad to 89 00:04:40,920 --> 00:04:43,120 Speaker 1: have the opportunity, Mark, I really am. Something like that 90 00:04:43,160 --> 00:04:45,839 Speaker 1: concerns me because that's a safety factor with a with 91 00:04:45,960 --> 00:04:48,479 Speaker 1: a you know, a younger driver or newer driver, and 92 00:04:48,520 --> 00:04:50,880 Speaker 1: you just you know, you want them to all have 93 00:04:50,920 --> 00:04:51,920 Speaker 1: good experiences. 94 00:04:52,440 --> 00:04:55,640 Speaker 2: So okay, all right, sir, thank you so much. Ryn. 95 00:04:55,720 --> 00:04:56,960 Speaker 2: I always appreciate your time. 96 00:04:57,040 --> 00:04:59,520 Speaker 1: You're very welcome anytime, Pal. And uh, you know, if 97 00:04:59,560 --> 00:05:01,760 Speaker 1: he gets a solution, drop us a line. Let us 98 00:05:01,800 --> 00:05:02,360 Speaker 1: know what that is.