WEBVTT - The Invisible War

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<v Speaker 1>Media.

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<v Speaker 2>You are the victim of a con You have more

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<v Speaker 2>than likely said to yourself some time in the last

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<v Speaker 2>few years, even ten years, that you just didn't get tech,

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<v Speaker 2>or you getting too old, or that tech's gotten away

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<v Speaker 2>from you because you found a service or an app

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<v Speaker 2>or your computer annoying you or someone you love have

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<v Speaker 2>convinced themselves that their inability to use something is a

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<v Speaker 2>sign that they are deficient, that they've failed to keep

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<v Speaker 2>up with the times, as if the things we use

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<v Speaker 2>every day should be in a constant state of flux.

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<v Speaker 2>You're listening to Better Offline and I'm d Zetra, and

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<v Speaker 2>this is the two part episode that ends this season

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<v Speaker 2>of Better off Line, and it's about the true scale

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<v Speaker 2>of the rot economy and how the tech industry is

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<v Speaker 2>waging an endless, invisible war against the user and we're losing,

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<v Speaker 2>by the way, We're losing really badly. They're slowly taking

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<v Speaker 2>everything away, adding tolls and growth hacks around basically every

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<v Speaker 2>part of our lives. And they can't even give us

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<v Speaker 2>the dignity of making sure the things that make them

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<v Speaker 2>billions keep functioning. No, I don't know. They have to

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<v Speaker 2>twist them at every goddamn corner to make them more profitable,

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<v Speaker 2>because they know, in many cases that we have nowhere

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<v Speaker 2>else to go. Think about it, The tools we use

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<v Speaker 2>in our daily lives outside of our devices have mostly

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<v Speaker 2>stayed the same, right, buttons on our cars might have

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<v Speaker 2>moved around a bit. And I'm not talking about testa.

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<v Speaker 2>By the way, we generally have a brak and an

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<v Speaker 2>accelerator and a wheel and a turn signal. Boarding an

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<v Speaker 2>airplane has mostly worked the same way since I started flying.

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<v Speaker 2>Our trains are buses, restaurants, toilets, houses. They all have

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<v Speaker 2>the same mechanisms, and we're not expected to update them

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<v Speaker 2>or adapt to new circumstances. We don't walk into our

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<v Speaker 2>apartments and the door opens a different way for some reason,

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<v Speaker 2>the toilet still flushes. I believe just used it. Just

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<v Speaker 2>checked now what I'm getting into in this episode. There

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<v Speaker 2>are some exceptions. Some people really just don't try and

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<v Speaker 2>learn how to use the computer or a smartphone, and

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<v Speaker 2>they just kind of reject technology or they refuse to

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<v Speaker 2>pick it up because it's not for them. These people exist,

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<v Speaker 2>they are real, We all know them, and I don't

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<v Speaker 2>think anybody hearing this falls into that camp. Basic technological

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<v Speaker 2>literacy is a requirement to live in society, and there

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<v Speaker 2>is some responsibility on the user. But even saying that,

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<v Speaker 2>even if we assume that these people are very common

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<v Speaker 2>and this is the case, should companies really take advantage

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<v Speaker 2>of them? And the answer is no, of course. Now,

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<v Speaker 2>our apps and platforms, the things we use every day,

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<v Speaker 2>operate with a totally different moral and intellectual compass to

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<v Speaker 2>other things in our lives. Well, the idea of an

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<v Speaker 2>updates fairly nobleor that something you've bought can be maintained

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<v Speaker 2>and improved over time, that's a good thing. Many take

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<v Speaker 2>platforms see it as a means to further extract and exploit,

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<v Speaker 2>to push users into doing things that either keep them

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<v Speaker 2>on the app longer or take more profitable actions. We

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<v Speaker 2>as a society need to reckon with this, and we

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<v Speaker 2>need to reckon with how this twist. So it makes

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<v Speaker 2>us more paranoid, more judgmental, more aggressive, more reactionary, because

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<v Speaker 2>when everything is subtly annoying, we all simmer. We suffer

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<v Speaker 2>in these manifold ways. There's no digital world in physical world,

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<v Speaker 2>by the way they are and have been for some time,

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<v Speaker 2>quite the same thing. And reporting on tech as if

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<v Speaker 2>this isn't the case is a failure of the user,

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<v Speaker 2>failure of reality, and honestly a failure of curiosity. If

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<v Speaker 2>you're still doing this as a writer, you're full of shit.

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<v Speaker 2>And I want to be clear that I'm not just

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<v Speaker 2>talking about one single product or company. I'm talking about

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<v Speaker 2>most digital experiences. I'm talking about the digital interference with

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<v Speaker 2>constantly having to dodge the litley of buttons on every

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<v Speaker 2>app that are all there to distract us to offuscate

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<v Speaker 2>the path of the things we actually want to do.

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<v Speaker 2>I'll choose an example for you now. My British Canadian

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<v Speaker 2>listener is not going to love this. But as an

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<v Speaker 2>app called Sleeper, which I used to play fancy football NFL,

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<v Speaker 2>there are so many buttons to try and make me

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<v Speaker 2>do different kinds of sports gambling. All I want to

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<v Speaker 2>do is check my lineup. But no, no, no, no,

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<v Speaker 2>Sleeper must have a way to further monetize me. The

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<v Speaker 2>way that apps present information in ways that the design

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<v Speaker 2>to be illogical and unhelpful is just disgusting, and they

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<v Speaker 2>artificially force us to engage for longer with the apps

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<v Speaker 2>in question. It's not about providing a service, and I

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<v Speaker 2>sound kind of panicky and emotional. But I need you

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<v Speaker 2>to understand how common this is in your lives. Every

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<v Speaker 2>different digital experience is a small version of the little

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<v Speaker 2>pieces that make up an annoying day at work, except

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<v Speaker 2>for either paying for them or being actively monetized for

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<v Speaker 2>the pleasure. Let me give you an example. Back in

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<v Speaker 2>twenty twenty three, Spotify redesign its app too and I

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<v Speaker 2>quote the verge b part TikTok, part Instagram, and part YouTube,

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<v Speaker 2>which in practice meant replacing a relatively clean and straightforward

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<v Speaker 2>user interface with one made up of full screen cards

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<v Speaker 2>like TikTok and auto playing video podcasts also like TikTok,

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<v Speaker 2>and CEO Daniel Eck claimed that this would and I'm

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<v Speaker 2>quitting sky News here make the platform come alive with

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<v Speaker 2>different content on a platform that was built in sold

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<v Speaker 2>as a place to listen to music. And the tech media,

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<v Speaker 2>by the way, waived off this redesign without really thinking

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<v Speaker 2>about it. They ain't consider its significance. At the drop

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<v Speaker 2>of a hat, hundreds of millions of people's existence, their

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<v Speaker 2>experience of listening to music would change at the whim

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<v Speaker 2>of a multi billionaire with the express purpose of forcing

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<v Speaker 2>them to engage with completely different content than they sign

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<v Speaker 2>up for as a means of increasing engagement, metrics and

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<v Speaker 2>revenue for a public company. By all means, try and

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<v Speaker 2>pretend that this is just an app. It's just music, right, No,

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<v Speaker 2>people's relationships with music and entertainment are intrinsically linked to

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<v Speaker 2>their moods and their motivations, and no matter how you feel,

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<v Speaker 2>it's clear that Spotify, are company best known for fucking

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<v Speaker 2>and exploiting its artists, treats its customers, both paying and otherwise,

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<v Speaker 2>with a similar level of contempt, and they're far from alone.

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<v Speaker 2>Earlier in the year, smart speaker company Sonos released a

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<v Speaker 2>redesign of their app that removed their accessibility features, the

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<v Speaker 2>ability to edit song cues or play music from your phone,

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<v Speaker 2>and this was an attempt, in their words, to modernize

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<v Speaker 2>the interface, with Wired suggesting that these changes could potentially

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<v Speaker 2>open the door to adding a subscription service of some

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<v Speaker 2>sort to help. So nos is you never guess ailing

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<v Speaker 2>growth meta great example as well continually redesigns Facebook and Instagram,

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<v Speaker 2>the latest of which happened in October to focus Facebook

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<v Speaker 2>on gen Z users, and they're probably the most egregious

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<v Speaker 2>example of the constant chaos of our digital lives. Well,

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<v Speaker 2>we might complain about these things, we stuck with them

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<v Speaker 2>because the conditions of our investment in tech are that

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<v Speaker 2>we need accounts, we have the features that are customized

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<v Speaker 2>for us. The more time we put into it, the

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<v Speaker 2>more it becomes ours. But really, the more we become

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<v Speaker 2>owned by the companies. We have ways. We've set things

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<v Speaker 2>up that mier us further to an ecosystem, and that's

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<v Speaker 2>fine for a time. It's kind of like having to

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<v Speaker 2>buy specific outfits for specific occasions, except they might stop

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<v Speaker 2>fitting at random, and I don't mean based on your way.

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<v Speaker 2>They just expand and intract at random. We load websites

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<v Speaker 2>expecting something to go wrong, because it probably will. With

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<v Speaker 2>mobile websites that cover entire screens with pop up ads

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<v Speaker 2>that can break the entire experience. My favorite example, by

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<v Speaker 2>the way, is ign dot com, which is a site

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<v Speaker 2>that receives over one hundred and eighteen million unique monthly

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<v Speaker 2>visitors that will regularly crash your mobile browser. No really,

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<v Speaker 2>go and look up the God of War Ragnarok guide

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<v Speaker 2>right now and try scrolling on your phone. If it

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<v Speaker 2>doesn't crash your browser, I'll be very bloody surprised. Seemingly

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<v Speaker 2>every experience online demands our email address, and giving them

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<v Speaker 2>our email address adds another email to inboxes already stuffed

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<v Speaker 2>with two types of spam, the actual get the biggest

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<v Speaker 2>laser spam that immediately hits your junk folder, and then

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<v Speaker 2>the growth hack emails we receive from clothing brands we

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<v Speaker 2>wanted to discount from or newspapers we pay that still

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<v Speaker 2>feel it's necessary to email us three to five times

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<v Speaker 2>a day. Every app we use is intentionally built to

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<v Speaker 2>growth hack, a term that means moving things around in

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<v Speaker 2>such a way that the user does the things we

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<v Speaker 2>want them to do. As a company, dating apps gag

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<v Speaker 2>your best matches behind dollar ninety nine or more micro transactions.

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<v Speaker 2>Uber puts suggestions and massive banners throughout their apps to

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<v Speaker 2>try and convince you to use one of their other apps,

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<v Speaker 2>or maybe you accidentally hit them, which gives Uber and

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<v Speaker 2>a better chance to get you to try them. Outlook,

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<v Speaker 2>one of the most popular email platforms in the world,

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<v Speaker 2>puts advertisements in your email inbox that are near and

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<v Speaker 2>distinguishable from new emails, and they're actually at the top

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<v Speaker 2>of your inbox too and meta my favorite, They have

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<v Speaker 2>these video carousels previously just on Facebook, but they just

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<v Speaker 2>added them to Instagram that intentionally only play the first

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<v Speaker 2>seconds of a clip as a means of making you click,

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<v Speaker 2>giving them more clicks, more engagement, and more things to

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<v Speaker 2>trick the street with. What I'm getting at, and I

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<v Speaker 2>think you kind of experienced yourself, is that our digital

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<v Speaker 2>lives are actively abusive and hostile. Our ahaps are ever changing.

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<v Speaker 2>They're adapting not to us, not to our conditions or

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<v Speaker 2>our needs, but to the demands of investors and internal

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<v Speaker 2>stakeholders that have reduced who we are and what we

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<v Speaker 2>do to an ever growing selection of manipulatable metrics, things

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<v Speaker 2>that don't really tell them anything other than how to

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<v Speaker 2>knock us around to make us do more. It isn't

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<v Speaker 2>that you don't get tech. I must insist you understand this.

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<v Speaker 2>It's that the tech you use every day is completely

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<v Speaker 2>and utterly insane. Every app has a different design, Almost

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<v Speaker 2>every design is growth hacked to optimize your activity on

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<v Speaker 2>said app, with each app trying to make you do

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<v Speaker 2>different things, with some apps having entire growth hacking teams

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<v Speaker 2>that continually evaluate what you do and what your friends

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<v Speaker 2>are doing, and perhaps find new ways to mash them

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<v Speaker 2>together so they can make more money come out. It

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<v Speaker 2>doesn't matter if the experience sucks. That's not what they're

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<v Speaker 2>there for. They're not there to make things better. I

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<v Speaker 2>want you to realize that this is in almost every

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<v Speaker 2>application you use. I know I'm repeating myself, but it's important,

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<v Speaker 2>and I'm not saying this to complain, But it's because

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<v Speaker 2>I believe, as I've hinted that previously, that we're in

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<v Speaker 2>the midst of the largest scale ecological disaster of our time,

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<v Speaker 2>because almost every single interaction with technology, which is required

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<v Speaker 2>to live in modern society, has become actively adverse aial

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<v Speaker 2>to the user. These issues hit everything we do all

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<v Speaker 2>the time constantly. We're constantly interrupted, and I believe it's

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<v Speaker 2>so much bigger than social media and algorithm though I

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<v Speaker 2>must be clear they're absolutely a big part of it.

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<v Speaker 2>The average person's experience with technology is one so aggressive

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<v Speaker 2>and so violative that I believe it leaves large parts

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<v Speaker 2>of our society with a low level trauma. I know

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<v Speaker 2>it sounds dramatic. Some of you hearing this may scoff

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<v Speaker 2>at the idea. Even after all, you're smart, right, you

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<v Speaker 2>know about this information, You know about what these companies

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<v Speaker 2>are doing, and thus most people do right wrong. Most

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<v Speaker 2>people don't think about the things they're doing at all,

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<v Speaker 2>and they're just trying to get buy in a society

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<v Speaker 2>that increasingly demands we make more money to buy the

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<v Speaker 2>same things, with our lives both interfered with and judged

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<v Speaker 2>by social networks with aggressive algorithms that feed us more

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<v Speaker 2>things based on what we'll engage with, which might mean

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<v Speaker 2>things that piss us off or actively radicalize us. People

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<v Speaker 2>are nagged constantly by these goddamn notifications and average forty

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<v Speaker 2>six a day. Some useful some advertisements, like say Apple

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<v Speaker 2>telling us that there's a nail by a college football game,

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<v Speaker 2>regardless of whether we've interacted with any football contact ever,

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<v Speaker 2>or a Slack message saying that you haven't joined a

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<v Speaker 2>group you were invited to a week ago, or Etsy

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<v Speaker 2>letting you know that you can buy things for an

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<v Speaker 2>upcoming holiday. It's all the time, it's everywhere, it's constant,

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<v Speaker 2>it's relentless, and the more time you invest in using

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<v Speaker 2>a device, the more of these notifaications you get, making

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<v Speaker 2>you less likely or capable of turning them off. After all,

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<v Speaker 2>how well are you doing keeping your inbox clean. How's

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<v Speaker 2>that going? What's that? What was that? You get twenty

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<v Speaker 2>five emails a day, many of them from a different

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<v Speaker 2>company owned by Williamsonoma. Damn, that's crazy. But the indignities

0:11:39.800 --> 0:11:41.880
<v Speaker 2>don't end there, because these people also have to be

0:11:41.920 --> 0:11:45.320
<v Speaker 2>constantly aware of scams and outright misinformation, both on social

0:11:45.320 --> 0:11:47.120
<v Speaker 2>networks that don't really care to stop it and on

0:11:47.160 --> 0:11:51.000
<v Speaker 2>the chum box advertisements below most major news publications, and

0:11:51.080 --> 0:11:52.680
<v Speaker 2>if you don't know what that is, those are those

0:11:53.000 --> 0:11:56.120
<v Speaker 2>weird little stories at the bottom promising miracle cures are

0:11:56.120 --> 0:11:59.240
<v Speaker 2>trying to sell you weed or well fake weed from

0:11:59.280 --> 0:12:02.160
<v Speaker 2>Chu Chin Chong. Plenty of people who read and write

0:12:02.160 --> 0:12:06.800
<v Speaker 2>about technology have this insipid amount of privilege. They assume

0:12:06.880 --> 0:12:09.080
<v Speaker 2>that it's natural that you'd know that there are entities

0:12:09.080 --> 0:12:11.080
<v Speaker 2>out there trying to scam or trick you, And I'd

0:12:11.160 --> 0:12:13.160
<v Speaker 2>argue that most people don't. Most people are just trying

0:12:13.160 --> 0:12:15.280
<v Speaker 2>to get by, and to most people, a video from

0:12:15.360 --> 0:12:17.200
<v Speaker 2>rumble dot com may as well be the same thing

0:12:17.240 --> 0:12:19.680
<v Speaker 2>as a video from CNN dot com. And most people

0:12:19.800 --> 0:12:22.920
<v Speaker 2>would believe that every advertisement is somehow verified for its

0:12:22.920 --> 0:12:26.079
<v Speaker 2>accuracy versus the truth, which is it's sold at scale

0:12:26.160 --> 0:12:29.000
<v Speaker 2>all the time to whoever will pay money. I want

0:12:29.040 --> 0:12:31.040
<v Speaker 2>to give you a really good example, and this one

0:12:31.080 --> 0:12:33.600
<v Speaker 2>turns my fucking stomach. This one really pisses me off,

0:12:33.800 --> 0:12:35.880
<v Speaker 2>and I want to just say what I'm about to say.

0:12:35.880 --> 0:12:38.400
<v Speaker 2>CNN dot com. It's on nbcnews dot com and it's

0:12:38.400 --> 0:12:41.640
<v Speaker 2>also on the Verge. Nill Patel, you need to fix

0:12:41.679 --> 0:12:44.920
<v Speaker 2>this shit. It's disgusting. But let's talk about CNN dot com,

0:12:44.960 --> 0:12:47.679
<v Speaker 2>a website that had five hundred and ninety four million

0:12:47.800 --> 0:12:51.080
<v Speaker 2>visitors in October twenty twenty four. At the bottom of

0:12:51.160 --> 0:12:53.280
<v Speaker 2>CNN when you scroll down, it's something that says paid

0:12:53.320 --> 0:12:56.800
<v Speaker 2>partner content, including things in publications like finance Buzz that

0:12:56.840 --> 0:12:59.400
<v Speaker 2>tell you about the and I quote nine dumbest things

0:12:59.440 --> 0:13:03.240
<v Speaker 2>smart people waste money on finance Buzz immediately when you

0:13:03.240 --> 0:13:05.720
<v Speaker 2>click through, asks you to turn your notifications on, you know,

0:13:05.800 --> 0:13:07.280
<v Speaker 2>so that they can ping you and they have new

0:13:07.360 --> 0:13:11.080
<v Speaker 2>articles and each bullet on the story leads to one

0:13:11.080 --> 0:13:13.880
<v Speaker 2>of a different kind of affiliate marketing arm of the

0:13:13.880 --> 0:13:16.080
<v Speaker 2>company trying to sell you car insurance and credit cards,

0:13:16.080 --> 0:13:19.120
<v Speaker 2>where they get a little smidgeon of commission every time

0:13:19.280 --> 0:13:22.080
<v Speaker 2>someone buys something. And you offered the chance to share

0:13:22.080 --> 0:13:24.720
<v Speaker 2>your email address to receive and I quote vetted side

0:13:24.760 --> 0:13:27.280
<v Speaker 2>hustles and proven ways to earn extra cash sent to

0:13:27.280 --> 0:13:30.679
<v Speaker 2>your inbox, which I assume includes things like the advertorial.

0:13:30.720 --> 0:13:33.200
<v Speaker 2>I was led to where they were telling me that, yes,

0:13:33.320 --> 0:13:36.280
<v Speaker 2>you could make money playing online bingo in games such

0:13:36.320 --> 0:13:39.880
<v Speaker 2>as Bingo Cash against other people. And I saw that,

0:13:39.920 --> 0:13:42.120
<v Speaker 2>and I said, that doesn't sound true at all, so

0:13:42.200 --> 0:13:45.360
<v Speaker 2>went and looked them up. Papaya Games, developer of Bingo Cash,

0:13:45.440 --> 0:13:47.760
<v Speaker 2>was sued in March by rifle gaming company Skills for

0:13:47.840 --> 0:13:50.600
<v Speaker 2>using bots in allegedly skill based games that are supposed

0:13:50.640 --> 0:13:53.400
<v Speaker 2>to be between humans, and the Michigan Gaming Control Board

0:13:53.400 --> 0:13:56.040
<v Speaker 2>issued a season desist ordered against the company for violating

0:13:56.080 --> 0:14:00.280
<v Speaker 2>multiple gaming laws, including the Lawful Internet Gaming Act. Quote

0:14:00.280 --> 0:14:03.120
<v Speaker 2>the lawsuit. Papia's games are not skill based, and users

0:14:03.200 --> 0:14:06.000
<v Speaker 2>are often not playing against live, actual opponents, but against

0:14:06.000 --> 0:14:08.640
<v Speaker 2>Papyah's own bots that direct and rig the game so

0:14:08.720 --> 0:14:11.400
<v Speaker 2>that Papyah itself wins its users' money while leading them

0:14:11.400 --> 0:14:13.400
<v Speaker 2>to believe that they lost to a live human opponent.

0:14:14.600 --> 0:14:17.520
<v Speaker 2>This is a website and its associated content that had

0:14:17.559 --> 0:14:20.680
<v Speaker 2>prime placement on the front page of a major news outlet.

0:14:21.160 --> 0:14:24.120
<v Speaker 2>As a normal person, it's reasonable to believe that CNM

0:14:24.160 --> 0:14:27.200
<v Speaker 2>would not wilfully allow advertisements for websites that are in

0:14:27.240 --> 0:14:31.640
<v Speaker 2>and of themselves further advertisements masquerading as trustworthy third party entities.

0:14:32.160 --> 0:14:35.200
<v Speaker 2>It's reasonable that you, as a normal person, would believe

0:14:35.240 --> 0:14:37.760
<v Speaker 2>that finance buzz was a reputable website and that their

0:14:37.760 --> 0:14:40.160
<v Speaker 2>intentions were to share great deals and secret tricks with you.

0:14:40.640 --> 0:14:42.840
<v Speaker 2>If you think you're not this stupid, your privileged, and

0:14:42.880 --> 0:14:45.480
<v Speaker 2>need to have more solidarity with your fellow human beings,

0:14:45.760 --> 0:14:48.560
<v Speaker 2>it's disgraceful if you hear this and you're like, huh,

0:14:48.680 --> 0:14:54.320
<v Speaker 2>stupid idiots, God damn you. People are being screwed. People

0:14:54.360 --> 0:14:56.880
<v Speaker 2>are being screwed right now in this way that you

0:14:56.960 --> 0:14:59.920
<v Speaker 2>might scoff at, that you might look down your nose at,

0:15:00.040 --> 0:15:03.640
<v Speaker 2>but this is serious, and this is horrible. And companies

0:15:03.680 --> 0:15:07.400
<v Speaker 2>like outbrain and Taboolah who make these chumbox advertisements, they

0:15:07.480 --> 0:15:12.120
<v Speaker 2>make millions and millions of dollars doing this and really

0:15:12.720 --> 0:15:14.920
<v Speaker 2>putting aside any privilege you might have, or maybe you don't,

0:15:14.920 --> 0:15:17.560
<v Speaker 2>maybe you get what I'm talking about here. Why wouldn't

0:15:17.560 --> 0:15:20.040
<v Speaker 2>you think that the content on one of the most

0:15:20.080 --> 0:15:25.560
<v Speaker 2>notable media outlets in the entire world is trustworthy. Now,

0:15:25.640 --> 0:15:28.479
<v Speaker 2>nothing I'm saying is meant to be polemic or pessimistic

0:15:28.560 --> 0:15:31.360
<v Speaker 2>or describing anything other than the shit that's happening in

0:15:31.400 --> 0:15:33.560
<v Speaker 2>front of my eyes and your eyes and the eyes

0:15:33.720 --> 0:15:37.560
<v Speaker 2>of billions of people. Dismissing these things as just how

0:15:37.560 --> 0:15:40.520
<v Speaker 2>it is as we have for years, allows powerful people

0:15:40.520 --> 0:15:43.360
<v Speaker 2>with no real plan and no real goals other than growth,

0:15:43.400 --> 0:15:45.960
<v Speaker 2>to thrive, and sneering at people dumb enough to get

0:15:46.040 --> 0:15:48.640
<v Speaker 2>tricked by an Internet and tech industry built specifically to

0:15:48.680 --> 0:15:51.240
<v Speaker 2>trick them, suggests that you have no idea how you

0:15:51.280 --> 0:15:54.160
<v Speaker 2>are being scammed because you're smug and arrogant. And I

0:15:54.240 --> 0:15:57.000
<v Speaker 2>realize I'm possibly making up a person to be angry at,

0:15:57.440 --> 0:16:00.240
<v Speaker 2>But I've had a few conversations recently with people who

0:16:00.360 --> 0:16:04.760
<v Speaker 2>had this reaction, and it sucks. We all learn things

0:16:04.800 --> 0:16:07.560
<v Speaker 2>for the first time, and it's like, if you never learned,

0:16:07.600 --> 0:16:11.560
<v Speaker 2>how would you learn? And I'm trying to, I guess,

0:16:11.600 --> 0:16:14.560
<v Speaker 2>make up this person. But if anyone listening have that attitude,

0:16:14.600 --> 0:16:17.840
<v Speaker 2>it's important. I need you to stop trying to explain

0:16:17.880 --> 0:16:20.920
<v Speaker 2>away how fucking offensive using the Internet and technology has become.

0:16:21.520 --> 0:16:24.040
<v Speaker 2>I need you to stop making excuses for the powerful

0:16:24.200 --> 0:16:26.720
<v Speaker 2>and consider the sheer scale of the cycle wrap fucking

0:16:26.720 --> 0:16:29.120
<v Speaker 2>happening on almost every single device in the world, and

0:16:29.160 --> 0:16:32.120
<v Speaker 2>consider the ramifications of the difficulty that the human being

0:16:32.240 --> 0:16:35.600
<v Speaker 2>using the internet has trying to live an honest, dignified,

0:16:35.600 --> 0:16:38.520
<v Speaker 2>and reasonable life. And maybe you're in the middle ground.

0:16:38.520 --> 0:16:40.280
<v Speaker 2>Maybe you didn't judge them, maybe it just wasn't you.

0:16:40.920 --> 0:16:43.200
<v Speaker 2>Either way, it's I think it's important to put this down.

0:16:44.520 --> 0:16:47.360
<v Speaker 2>To exist in modern society requires you to use these

0:16:47.360 --> 0:16:50.600
<v Speaker 2>devices or otherwise sacrifice large parts of how you'd interact

0:16:50.640 --> 0:16:53.680
<v Speaker 2>with other people. You need a laptop or smartphone for work,

0:16:53.760 --> 0:16:58.000
<v Speaker 2>probably both for school or for anything. Really, you need

0:16:58.000 --> 0:17:00.720
<v Speaker 2>messaging apps otherwise you kind of don't exist. And as

0:17:00.720 --> 0:17:03.680
<v Speaker 2>a result, there's this societal monopoly of sorts, or maybe

0:17:03.720 --> 0:17:05.639
<v Speaker 2>it's more of a cartel in the sense that for

0:17:05.680 --> 0:17:08.760
<v Speaker 2>the most part, every tech company has accepted these aggressive

0:17:09.000 --> 0:17:13.240
<v Speaker 2>anti user positions, all in pursuit of growth. The stakes

0:17:13.240 --> 0:17:17.000
<v Speaker 2>are so much higher than I think anyone realizes, especially

0:17:17.000 --> 0:17:19.640
<v Speaker 2>in the tech media, and I don't know why they're

0:17:19.680 --> 0:17:22.400
<v Speaker 2>not more willing to discuss the scale. They can pick

0:17:22.440 --> 0:17:24.440
<v Speaker 2>the issues, they can say this is bad, and this

0:17:24.480 --> 0:17:26.679
<v Speaker 2>is bad, and then they can run glossy coverage for

0:17:26.760 --> 0:17:32.160
<v Speaker 2>Zuckerberg or Musk. But it's bad. It's worse. It's worse

0:17:32.200 --> 0:17:34.680
<v Speaker 2>than a lot of things, and just it's undiscussed, and

0:17:34.720 --> 0:17:38.040
<v Speaker 2>they feel almost like I'm saying something obvious. But I've looked.

0:17:38.720 --> 0:17:40.919
<v Speaker 2>This isn't being put down like this. No, one's just

0:17:40.960 --> 0:17:46.240
<v Speaker 2>pointing at the everything, the bad ex and look the

0:17:46.320 --> 0:17:49.280
<v Speaker 2>extent of the damage, the pain, the frustration, the terror.

0:17:49.480 --> 0:17:53.280
<v Speaker 2>It's so constant, and we're all, in some level just

0:17:53.359 --> 0:17:56.080
<v Speaker 2>kind of numb to it because discussing it requires accepting

0:17:56.119 --> 0:17:59.160
<v Speaker 2>that a vast majority of people live poisoned lives thanks

0:17:59.200 --> 0:18:02.320
<v Speaker 2>to their phones laptops. And this isn't even an anti

0:18:02.320 --> 0:18:05.560
<v Speaker 2>technology position. I want it to be better. And as

0:18:05.560 --> 0:18:09.240
<v Speaker 2>you'll hear soon, I do love the computer. But we

0:18:09.320 --> 0:18:11.600
<v Speaker 2>really need to get into this and we need to

0:18:11.640 --> 0:18:14.240
<v Speaker 2>realize we all live in the ruins created by the

0:18:14.320 --> 0:18:16.919
<v Speaker 2>rot economy. Were the only thing that matters is growth,

0:18:17.240 --> 0:18:20.160
<v Speaker 2>growth of revenue, growth of business, growth of metrics related

0:18:20.160 --> 0:18:23.040
<v Speaker 2>to said business, growth of engagement of clicks, of time

0:18:23.080 --> 0:18:26.600
<v Speaker 2>on the app of purchases, of microtransactions, of impressions of ads,

0:18:26.720 --> 0:18:29.520
<v Speaker 2>of things done that make executives feel happy and make

0:18:29.560 --> 0:18:34.760
<v Speaker 2>the growth team see the number go up. It's goddamn sickening. However,

0:18:34.960 --> 0:18:37.520
<v Speaker 2>if you want to feel better, I'm pretty sure that

0:18:37.600 --> 0:18:40.440
<v Speaker 2>after I stop speaking here, there's going to be an AD.

0:18:40.520 --> 0:18:43.080
<v Speaker 2>And I am one hundred percent confident that this ad

0:18:43.119 --> 0:18:45.760
<v Speaker 2>follows it will align with everything I've been saying. It

0:18:45.840 --> 0:18:47.840
<v Speaker 2>won't be for something that has a kind of an

0:18:47.920 --> 0:18:52.159
<v Speaker 2>ironic context considering my work. You're going to chuckle and

0:18:52.200 --> 0:18:55.040
<v Speaker 2>shorten because of how right I am here, not because

0:18:55.080 --> 0:19:14.399
<v Speaker 2>the thing that follows is completely disgarden and we're back. So,

0:19:14.880 --> 0:19:17.720
<v Speaker 2>as you know, as a listener, I'm a dickhead, and

0:19:18.440 --> 0:19:21.280
<v Speaker 2>if you haven't been listening, you probably work that out

0:19:21.280 --> 0:19:23.920
<v Speaker 2>by now you're twenty minutes or so in and you've

0:19:23.960 --> 0:19:26.359
<v Speaker 2>heard me get pissed off. But I was trying to

0:19:26.359 --> 0:19:28.520
<v Speaker 2>work out as I wrote this script, how would I

0:19:28.720 --> 0:19:31.560
<v Speaker 2>frame this, How would I really show you the scale?

0:19:31.880 --> 0:19:34.879
<v Speaker 2>So I went on Amazon dot com, the Everything Store,

0:19:35.320 --> 0:19:37.920
<v Speaker 2>and I bought the best selling laptop at two hundred

0:19:37.920 --> 0:19:40.680
<v Speaker 2>and thirty eight dollars, Aceerus Spire one with a four

0:19:40.760 --> 0:19:44.400
<v Speaker 2>year old seller on N four five zero zero processor,

0:19:44.760 --> 0:19:47.840
<v Speaker 2>which I'd consider fairly representative of how millions of people

0:19:47.880 --> 0:19:50.879
<v Speaker 2>interact with the Internet. I also believe it's a powerful

0:19:50.880 --> 0:19:53.159
<v Speaker 2>illustration of the damage caused by the rot economy and

0:19:53.200 --> 0:19:56.480
<v Speaker 2>this abusive, poisonous and exploitive way in which the tech

0:19:56.520 --> 0:20:00.359
<v Speaker 2>industry treats people. In a very practical sense, So I

0:20:00.400 --> 0:20:02.720
<v Speaker 2>opened this piece of sheit up and it really you're

0:20:02.760 --> 0:20:06.520
<v Speaker 2>gonna hear as I discussed this the anger that I experience.

0:20:06.920 --> 0:20:08.800
<v Speaker 2>So I hit on on it and it took one

0:20:08.880 --> 0:20:11.800
<v Speaker 2>minute and fifty seconds from touching that power button for

0:20:11.840 --> 0:20:13.879
<v Speaker 2>the laptop to get to a setup screen. It then

0:20:13.920 --> 0:20:15.760
<v Speaker 2>took another minute and a half to connect and begin

0:20:15.840 --> 0:20:19.479
<v Speaker 2>downloading updates, which then took several more minutes. After that,

0:20:19.520 --> 0:20:21.639
<v Speaker 2>I was faced with a licensing agreement where I agreed

0:20:21.640 --> 0:20:25.280
<v Speaker 2>to binding arbitration to use Windows. Another twenty four second pause,

0:20:25.440 --> 0:20:27.119
<v Speaker 2>and then I got shown a screen of different and

0:20:27.200 --> 0:20:30.119
<v Speaker 2>I quote ways I could unlock my Microsoft experience with

0:20:30.200 --> 0:20:33.359
<v Speaker 2>animations that shut it and jerked violently. It really didn't

0:20:33.400 --> 0:20:36.320
<v Speaker 2>feel good. It was just immediately you could tell this

0:20:36.359 --> 0:20:40.480
<v Speaker 2>thing was cheap. Now throughout using this thing, this cheap

0:20:40.520 --> 0:20:42.679
<v Speaker 2>track pad on this laptop, it would just miss the

0:20:42.720 --> 0:20:45.159
<v Speaker 2>occasional click. And at this point I was forced to

0:20:45.160 --> 0:20:47.280
<v Speaker 2>create a Microsoft account and hand over my cell phone

0:20:47.359 --> 0:20:49.440
<v Speaker 2>or another email address to receive a code, or I'd

0:20:49.480 --> 0:20:51.400
<v Speaker 2>not be able to use the laptop at all. Each

0:20:51.440 --> 0:20:53.800
<v Speaker 2>menu screen takes three to five seconds to load, and

0:20:53.800 --> 0:20:57.520
<v Speaker 2>I'm asked to customize my experience with things like personalized ads,

0:20:57.560 --> 0:21:00.920
<v Speaker 2>tips and recommendations with every option on by the ford,

0:21:00.960 --> 0:21:02.560
<v Speaker 2>by the way, and then I had to sign up

0:21:02.560 --> 0:21:06.440
<v Speaker 2>for another account, this time with ASA. At one point,

0:21:06.480 --> 0:21:09.280
<v Speaker 2>I'm simply shown an AD for Microsoft one Drive and

0:21:09.320 --> 0:21:11.800
<v Speaker 2>their cloud storage product with a qrco to download it

0:21:11.840 --> 0:21:13.960
<v Speaker 2>on my phone, and then I'm told that Windows has

0:21:14.000 --> 0:21:16.240
<v Speaker 2>to download a few updates, which I assume are different

0:21:16.240 --> 0:21:19.240
<v Speaker 2>to the updates I did before. Now I'm not just complaining,

0:21:20.119 --> 0:21:24.600
<v Speaker 2>I just I'm trying to explain how much stuff happens

0:21:24.640 --> 0:21:28.560
<v Speaker 2>when a regular person who cannot afford a MacBook, who

0:21:28.600 --> 0:21:32.000
<v Speaker 2>cannot afford a nice Dell laptop, just buys the first

0:21:32.000 --> 0:21:35.040
<v Speaker 2>one off of Amazon, as we all do with different products. So,

0:21:35.280 --> 0:21:38.359
<v Speaker 2>by the way, at this point, around twenty minutes have

0:21:38.520 --> 0:21:40.840
<v Speaker 2>passed just to get to this screen. It then took

0:21:40.880 --> 0:21:42.879
<v Speaker 2>another thirty three minutes for the updates to finish, and

0:21:42.880 --> 0:21:45.360
<v Speaker 2>then another minute and fifty seven seconds to log in,

0:21:45.600 --> 0:21:48.600
<v Speaker 2>at which point a screen popped up, telling me to

0:21:48.600 --> 0:21:50.719
<v Speaker 2>set up a browser and discover the best of Windows,

0:21:50.760 --> 0:21:53.399
<v Speaker 2>including finding the apps I love from the Microsoft Store,

0:21:53.560 --> 0:21:56.000
<v Speaker 2>and the option to create an AI generated theme of

0:21:56.040 --> 0:21:59.639
<v Speaker 2>my browser or for my browser. Even the laptop, by

0:21:59.680 --> 0:22:02.600
<v Speaker 2>the way between each screen felt like it was just

0:22:02.760 --> 0:22:08.320
<v Speaker 2>shaking visually, like the animations jutted viciously. You just get

0:22:08.400 --> 0:22:10.960
<v Speaker 2>this constant sense that this thing sucks from the moment

0:22:11.000 --> 0:22:14.479
<v Speaker 2>you use it. And so I finally at this point

0:22:14.880 --> 0:22:18.080
<v Speaker 2>got to my new laptop, my beautiful new Asa laptop

0:22:18.480 --> 0:22:21.120
<v Speaker 2>that's stunk. And then I opened the start bar, which

0:22:21.160 --> 0:22:24.520
<v Speaker 2>is ostensibly a place where you'd have apps, right, apps

0:22:24.560 --> 0:22:27.320
<v Speaker 2>that you'd use on the computer, and I saw some

0:22:27.359 --> 0:22:30.560
<v Speaker 2>of the things like Outlook, an email client that's not

0:22:30.680 --> 0:22:32.840
<v Speaker 2>actually installed and requires you to download it. You click

0:22:32.880 --> 0:22:35.280
<v Speaker 2>it and it then downloads again. At an option for

0:22:35.320 --> 0:22:38.040
<v Speaker 2>a travel website called booking dot com, just an ad

0:22:38.320 --> 0:22:41.800
<v Speaker 2>along with a link to LinkedIn another ad for Microsoft property.

0:22:42.200 --> 0:22:45.720
<v Speaker 2>One app Clipchamp, was installed, but immediately needed to be updated,

0:22:45.880 --> 0:22:48.040
<v Speaker 2>which did not work when I hit update, which then

0:22:48.080 --> 0:22:49.919
<v Speaker 2>forced me to go find the updates page, which then

0:22:49.960 --> 0:22:52.080
<v Speaker 2>showed me at least forty different apps called things like

0:22:52.119 --> 0:22:54.760
<v Speaker 2>sweet Labs, Inc. I do not know what any of

0:22:54.800 --> 0:22:59.200
<v Speaker 2>this stuff was. It's just so strange. I tiped Sweet

0:22:59.240 --> 0:23:02.480
<v Speaker 2>Labs into the soar and it took a little shaky,

0:23:02.560 --> 0:23:05.560
<v Speaker 2>juttery like the animation's hitched a bit. And then it

0:23:06.240 --> 0:23:09.800
<v Speaker 2>opened this giant menu with half of it dedicated to

0:23:09.880 --> 0:23:13.160
<v Speaker 2>Mark Twain's birthday, and which had two different Mark Twain

0:23:13.240 --> 0:23:15.439
<v Speaker 2>related links, a quiz of the day in four different

0:23:15.480 --> 0:23:18.320
<v Speaker 2>games available for download. At this point, by the way,

0:23:18.480 --> 0:23:20.480
<v Speaker 2>I've been able to do nothing on this computer. I

0:23:20.520 --> 0:23:23.119
<v Speaker 2>could have loaded Edge, but I'll get to that in

0:23:23.160 --> 0:23:25.399
<v Speaker 2>a minute. I also should be clear that the computer

0:23:25.480 --> 0:23:28.520
<v Speaker 2>was pausing slightly every time I typed a letter. Every

0:23:28.520 --> 0:23:32.840
<v Speaker 2>animation felt so clunky and juttery. Even moving the windows

0:23:32.880 --> 0:23:35.880
<v Speaker 2>around didn't feel smooth. It's just slow. It felt cheap.

0:23:35.880 --> 0:23:38.639
<v Speaker 2>And the operating system, previously something I'd considered to be

0:23:38.680 --> 0:23:41.719
<v Speaker 2>the thing that operates the computer, it's actively rotten. It's

0:23:41.760 --> 0:23:45.119
<v Speaker 2>full of ads, sponsored content, suggested adds, and intrusive design

0:23:45.240 --> 0:23:48.240
<v Speaker 2>choices that make the system slower and actively upset the user.

0:23:48.880 --> 0:23:51.960
<v Speaker 2>Now at this point it's important to add what operating

0:23:52.000 --> 0:23:55.359
<v Speaker 2>system it is. I'll get to that shortly, and the

0:23:55.359 --> 0:23:58.040
<v Speaker 2>reason I'm explaining all of this in such agonizing detail

0:23:58.240 --> 0:24:00.280
<v Speaker 2>is that this is the experience that I believe is

0:24:00.320 --> 0:24:02.840
<v Speaker 2>more indicative of the average person's use of the computer

0:24:03.240 --> 0:24:09.840
<v Speaker 2>than anybody else's. It's this, It's Windows, the crappiest, shittiest Windows.

0:24:10.040 --> 0:24:12.359
<v Speaker 2>And though it's tough to gauge how many of these things,

0:24:12.400 --> 0:24:14.920
<v Speaker 2>these crappy laptops are sold to make it a best

0:24:14.920 --> 0:24:17.719
<v Speaker 2>seller on Amazon, laptops in this price point, which use

0:24:17.760 --> 0:24:20.840
<v Speaker 2>a specific version of Windows called eleven Home in S mode,

0:24:21.359 --> 0:24:25.760
<v Speaker 2>dominate Amazon's bestseller lists, along with apples significantly more expensive

0:24:25.800 --> 0:24:28.639
<v Speaker 2>MacBook Air and Pro series. It's reasonable to believe that

0:24:28.640 --> 0:24:30.800
<v Speaker 2>a large amount of laptops sold in America match this

0:24:30.840 --> 0:24:33.240
<v Speaker 2>price point and spec There are two similar ones on

0:24:33.280 --> 0:24:35.080
<v Speaker 2>best Buyers best Sellers, or at least they were at

0:24:35.119 --> 0:24:37.320
<v Speaker 2>the time I wrote this script, and as of writing

0:24:37.400 --> 0:24:41.280
<v Speaker 2>this sentence down, which would have been very beginning of December,

0:24:41.520 --> 0:24:44.879
<v Speaker 2>multiple different laptops of this very specific specification are on

0:24:44.880 --> 0:24:48.560
<v Speaker 2>the front of Target's laptop page. And if I haven't

0:24:48.560 --> 0:24:51.080
<v Speaker 2>made it completely clear, this means that millions of people

0:24:51.119 --> 0:24:54.399
<v Speaker 2>are likely using a laptop that's burdensomely slow, full of

0:24:54.440 --> 0:24:57.879
<v Speaker 2>targeted advertising. And content baked Inton operating system in a

0:24:57.880 --> 0:25:01.080
<v Speaker 2>way that's either impossible or difficult to remove for millions

0:25:01.119 --> 0:25:03.880
<v Speaker 2>of people, and it really could be tens of millions

0:25:03.880 --> 0:25:07.119
<v Speaker 2>of people considering the ubiquity of these laptops. The experience

0:25:07.160 --> 0:25:10.600
<v Speaker 2>of using the computer is both actively exploitative and incredibly

0:25:10.720 --> 0:25:14.200
<v Speaker 2>incredibly slow. Even loading our MSN dot com, the very

0:25:14.240 --> 0:25:16.360
<v Speaker 2>first page you see when you open a web browser

0:25:16.440 --> 0:25:20.000
<v Speaker 2>in Windows Home S immediately hits you with ads for eBay,

0:25:20.200 --> 0:25:25.000
<v Speaker 2>QVC and QuickBooks with icons that sometimes don't load. By

0:25:25.040 --> 0:25:28.320
<v Speaker 2>the way, about Windows eleven Home in S mode that

0:25:29.200 --> 0:25:30.879
<v Speaker 2>you might not have heard of. This it's a special

0:25:30.960 --> 0:25:33.719
<v Speaker 2>version of Windows where you can only use apps from

0:25:33.760 --> 0:25:38.040
<v Speaker 2>the Windows Store, and on top of that, it's supposedly

0:25:38.080 --> 0:25:41.080
<v Speaker 2>more efficient. I've used quite a few of these laptops now,

0:25:41.400 --> 0:25:44.120
<v Speaker 2>and they're the slowest, won keyest pieces of shit ever.

0:25:44.720 --> 0:25:49.919
<v Speaker 2>But they're cheap. And it's not just the crappy hardware either,

0:25:50.200 --> 0:25:52.840
<v Speaker 2>it's every part of the operating system, which feels like

0:25:52.880 --> 0:25:55.199
<v Speaker 2>it's built to hound you to use some sort of

0:25:55.240 --> 0:25:57.920
<v Speaker 2>Microsoft product, or some sort of product that Microsoft or

0:25:57.960 --> 0:26:00.880
<v Speaker 2>the laptop manufacturer has been paid to make your set. Well,

0:26:00.920 --> 0:26:03.199
<v Speaker 2>one can hope that people buying these laptops have an

0:26:03.200 --> 0:26:05.800
<v Speaker 2>awareness of anything. The reality is they're being dumped into

0:26:05.840 --> 0:26:09.359
<v Speaker 2>a kind of tjmax version of computing, except Tjmax clothes

0:26:09.400 --> 0:26:12.119
<v Speaker 2>don't sometimes scream at you to download TJ maxplus will

0:26:12.119 --> 0:26:15.879
<v Speaker 2>stop functioning because you use them too fast. Now I

0:26:15.960 --> 0:26:17.919
<v Speaker 2>say this, haven't shopped there in a while, but I

0:26:17.960 --> 0:26:20.920
<v Speaker 2>assume this is still the case. Again, this is how

0:26:20.960 --> 0:26:24.359
<v Speaker 2>most people are experiencing modern computing. And it isn't because

0:26:24.359 --> 0:26:26.800
<v Speaker 2>this is a big business. It's because laptop sales have

0:26:26.840 --> 0:26:29.440
<v Speaker 2>begun to fall, and they've been falling for over a decade,

0:26:29.480 --> 0:26:32.120
<v Speaker 2>and manufacturers and Microsoft need as many ways to grow

0:26:32.160 --> 0:26:34.560
<v Speaker 2>revenue as possible, even if the choices they make are

0:26:34.560 --> 0:26:38.000
<v Speaker 2>actively harmful to the consumer. Also, I swear to God,

0:26:38.200 --> 0:26:40.000
<v Speaker 2>if your answer here is get a MacBook Air, there

0:26:40.000 --> 0:26:42.040
<v Speaker 2>are only six hundred dollars. I beg you. I plead

0:26:42.119 --> 0:26:44.760
<v Speaker 2>with you to speak with people outside of your income

0:26:44.800 --> 0:26:47.720
<v Speaker 2>bracket at a time when entire election was decided in

0:26:47.760 --> 0:26:51.879
<v Speaker 2>part because everything's more expensive. At this point, said person

0:26:51.960 --> 0:26:54.000
<v Speaker 2>using this laptop can now log onto the Internet, by

0:26:54.040 --> 0:26:56.880
<v Speaker 2>the way, and begin using websites like Facebook and Instagram

0:26:56.880 --> 0:26:59.480
<v Speaker 2>and YouTube, all of which that have algorithms we don't

0:26:59.480 --> 0:27:01.840
<v Speaker 2>really underst but they have been regularly proven to be

0:27:01.880 --> 0:27:07.560
<v Speaker 2>actively and deliberately manipulative and harmful. And I know I'm angry.

0:27:07.720 --> 0:27:10.560
<v Speaker 2>I mean whatever. You listened to this show and this

0:27:10.640 --> 0:27:13.399
<v Speaker 2>is the finhale of this year. You know how pissed

0:27:13.440 --> 0:27:15.600
<v Speaker 2>off I am. But the picture I'm trying to paint

0:27:15.640 --> 0:27:18.879
<v Speaker 2>is one of terror and abuse. The average person's experience

0:27:18.880 --> 0:27:22.000
<v Speaker 2>of using a computer starts with aggressive interference delivered in

0:27:22.000 --> 0:27:24.879
<v Speaker 2>a shoddy, sludge like frame, and the wider Internet opens

0:27:24.960 --> 0:27:27.880
<v Speaker 2>up to said user, which has already been battered by

0:27:27.880 --> 0:27:30.520
<v Speaker 2>a horrible user experience by the way, They're immediately thrown

0:27:30.560 --> 0:27:33.840
<v Speaker 2>into this heavily algorithmic feed of some sort, each different

0:27:33.880 --> 0:27:36.879
<v Speaker 2>feed built to condom in a unique way, feeding whatever

0:27:36.920 --> 0:27:39.080
<v Speaker 2>holds their attention and chucking ads in there as best

0:27:39.080 --> 0:27:42.320
<v Speaker 2>they can as they browse the web, websites like the Vergin,

0:27:42.440 --> 0:27:45.160
<v Speaker 2>NBC and used feature stories from companies like world Trending

0:27:45.200 --> 0:27:47.919
<v Speaker 2>dot com with advertisements with bizarre toys written in the

0:27:47.920 --> 0:27:50.840
<v Speaker 2>style of a blog so intentional in their deceit that

0:27:50.880 --> 0:27:53.159
<v Speaker 2>the page in question has a huge disclaimer at the

0:27:53.160 --> 0:27:57.479
<v Speaker 2>bottom saying it's an ad as they're clunky, shuddering, shitty

0:27:57.560 --> 0:28:00.880
<v Speaker 2>laptop hitches between every scroll they go to ESPN dot com.

0:28:00.920 --> 0:28:03.800
<v Speaker 2>When the laptop slows to a crawl, everything slows to

0:28:03.840 --> 0:28:06.480
<v Speaker 2>a crawl. Why why, god damn it is everything so

0:28:06.600 --> 0:28:09.680
<v Speaker 2>fucking slow? These people say, I'll just stay on Facebook

0:28:09.760 --> 0:28:12.200
<v Speaker 2>or Instagram or YouTube. At least that place doesn't crash

0:28:12.240 --> 0:28:17.440
<v Speaker 2>half the time or trick me. Sadly not, The biggest

0:28:17.440 --> 0:28:20.520
<v Speaker 2>trick that these platforms played wasn't the algorithm, but the convenience.

0:28:21.040 --> 0:28:23.440
<v Speaker 2>In an internet it's so horribly poisoned by growth capitalism,

0:28:23.560 --> 0:28:27.119
<v Speaker 2>these platforms show a degree of peace and consistency, even

0:28:27.119 --> 0:28:31.639
<v Speaker 2>if they're specifically engineered to manipulate you. Using the computer

0:28:31.680 --> 0:28:34.000
<v Speaker 2>in the modern age is so inherently hostile that it

0:28:34.000 --> 0:28:37.920
<v Speaker 2>pushes us towards core part authoritarians like Apple, Microsoft, Google

0:28:37.960 --> 0:28:40.840
<v Speaker 2>and Meta. And now that every website is so desperate

0:28:40.880 --> 0:28:43.280
<v Speaker 2>for our email to show us ads and to push

0:28:43.360 --> 0:28:46.240
<v Speaker 2>stuff on us, it's either harmful or difficult for the

0:28:46.240 --> 0:28:49.240
<v Speaker 2>average person to exist online. So of course they're going

0:28:49.280 --> 0:28:52.680
<v Speaker 2>to go to the big box websites they feel comparatively safe,

0:28:52.720 --> 0:28:56.720
<v Speaker 2>even if they're not. When every single website needs to

0:28:56.760 --> 0:28:59.480
<v Speaker 2>make as much money as possible because they're private equity

0:28:59.680 --> 0:29:02.080
<v Speaker 2>or head which fund or massive corporate owners need to

0:29:02.120 --> 0:29:04.920
<v Speaker 2>make more money every year without fail. The incentives are

0:29:04.960 --> 0:29:07.560
<v Speaker 2>building the Internet, veer away from providing a service or

0:29:07.560 --> 0:29:11.640
<v Speaker 2>information and towards putting you the listener in silent service

0:29:11.640 --> 0:29:14.800
<v Speaker 2>of a corporation. If you're technologically savvy in reading this,

0:29:14.840 --> 0:29:16.960
<v Speaker 2>by the way, sit down and think. Think for a

0:29:17.000 --> 0:29:19.680
<v Speaker 2>second about the amount of effort you've put into mitigating

0:29:19.760 --> 0:29:22.600
<v Speaker 2>the problems with the Internet and modern computing. Fresh in

0:29:22.680 --> 0:29:25.800
<v Speaker 2>stores of windows and new machines, avoiding certain websites because

0:29:25.800 --> 0:29:28.120
<v Speaker 2>you've learned what the bad ones look like, not interacting

0:29:28.280 --> 0:29:30.560
<v Speaker 2>with random people in your dms because you know that's

0:29:30.560 --> 0:29:33.480
<v Speaker 2>what a spambot looks like, and so on and so forth.

0:29:34.200 --> 0:29:35.840
<v Speaker 2>Think about it. I know a lot of you are

0:29:35.920 --> 0:29:39.680
<v Speaker 2>very technologically savvy, but you're instinctually ducking and weaving around

0:29:39.720 --> 0:29:43.240
<v Speaker 2>an Internet and digital ecosystem that continually tries to interrupt you.

0:29:43.240 --> 0:29:47.280
<v Speaker 2>You're batting away pop ups and silencing notifications, knowing that

0:29:47.400 --> 0:29:49.760
<v Speaker 2>they all want something from you. And I need you

0:29:49.800 --> 0:29:52.160
<v Speaker 2>to realize that most people are not like you, and

0:29:52.200 --> 0:29:56.080
<v Speaker 2>you too are actively victimized by the tech ecosystem as

0:29:56.080 --> 0:29:58.120
<v Speaker 2>a result, And like I said a few weeks ago,

0:29:58.360 --> 0:30:01.479
<v Speaker 2>I believe that most people are actively can cast by

0:30:01.480 --> 0:30:04.160
<v Speaker 2>their daily lives because most people's daily lives are on

0:30:04.200 --> 0:30:06.800
<v Speaker 2>the computer or their smartphones, and those lives have been

0:30:06.920 --> 0:30:09.600
<v Speaker 2>stripped of dignity. When they look at the media, the

0:30:09.600 --> 0:30:13.120
<v Speaker 2>best they'll get is a degree of hmm. Algorithm bad

0:30:14.400 --> 0:30:18.320
<v Speaker 2>is bad? Is computer? Is Facebook? Not good? Actually, I

0:30:18.360 --> 0:30:21.560
<v Speaker 2>take it back. You don't really get that either. You

0:30:21.600 --> 0:30:24.440
<v Speaker 2>don't really get you know how bad Facebook and Instagram are.

0:30:24.560 --> 0:30:26.600
<v Speaker 2>You don't even get the media really covering it. It

0:30:26.720 --> 0:30:29.880
<v Speaker 2>drives me insane. Yet it's so much more than just

0:30:29.960 --> 0:30:33.520
<v Speaker 2>the algorithm. It's almost the entirety of the digital ecosystem,

0:30:33.600 --> 0:30:36.880
<v Speaker 2>from websites to apps to the devices we use every day.

0:30:37.480 --> 0:30:39.960
<v Speaker 2>The fact that so many people likely use a laptop

0:30:39.960 --> 0:30:42.720
<v Speaker 2>that's equal parts unfit for the task and stuffed full

0:30:42.760 --> 0:30:46.640
<v Speaker 2>of growth, hacked poison is utterly goddamn disgraceful because it

0:30:46.680 --> 0:30:49.520
<v Speaker 2>means that the only way to escape the poison is

0:30:49.520 --> 0:30:52.600
<v Speaker 2>to simply have more money. Those who can't afford a

0:30:52.600 --> 0:30:55.160
<v Speaker 2>three hundred dollars at least phone or a six hundred

0:30:55.200 --> 0:30:58.280
<v Speaker 2>dollar laptop are left to use this offensively bad technology,

0:30:58.360 --> 0:31:01.800
<v Speaker 2>and we have at society scale simply accepted that this

0:31:01.840 --> 0:31:05.120
<v Speaker 2>is how things go. The result is that everything's a

0:31:05.160 --> 0:31:08.840
<v Speaker 2>chaotic mess. By everything, I mean almost every digital experience,

0:31:08.880 --> 0:31:11.320
<v Speaker 2>like I've been saying. And if you still believe the

0:31:11.360 --> 0:31:13.800
<v Speaker 2>digital world has no bearing on the physical world, you're

0:31:13.840 --> 0:31:17.600
<v Speaker 2>a dumbass. Everything you do, for the most part, goes

0:31:17.600 --> 0:31:21.120
<v Speaker 2>through absent websites. It's impossible to avoid, and it gets

0:31:21.120 --> 0:31:23.160
<v Speaker 2>harder to weighe through if you aren't wealthy enough or

0:31:23.200 --> 0:31:25.239
<v Speaker 2>lucky enough to have someone teach you or own a

0:31:25.240 --> 0:31:29.120
<v Speaker 2>powerful enough device, which is not something that really happens

0:31:29.120 --> 0:31:31.520
<v Speaker 2>in school. In any case, they're not really loading you

0:31:31.600 --> 0:31:33.640
<v Speaker 2>up with the most powerful stuff. Nor do I believe

0:31:33.680 --> 0:31:36.640
<v Speaker 2>that schools are sitting there and telling people not just

0:31:36.720 --> 0:31:39.560
<v Speaker 2>how to use the computer, to make sure the computer

0:31:39.600 --> 0:31:43.920
<v Speaker 2>doesn't use you. Yeah, even on the expensive devices, you're

0:31:44.040 --> 0:31:47.760
<v Speaker 2>still a victim of algorithmic and growth hack manipulation, even

0:31:47.800 --> 0:31:51.720
<v Speaker 2>if you're aware of it. Knowing allows you to fight back,

0:31:52.120 --> 0:31:54.880
<v Speaker 2>even if it's just to stop yourself being overwhelmed by

0:31:54.880 --> 0:31:56.560
<v Speaker 2>the mess, and means that you can read things that

0:31:56.600 --> 0:31:59.960
<v Speaker 2>can tell you what new horrors we can avoid next. Still,

0:32:00.200 --> 0:32:03.200
<v Speaker 2>the target, and you're still receiving hundreds of marketing emails

0:32:03.200 --> 0:32:05.600
<v Speaker 2>a week, you still receive spam calls, and you're still

0:32:05.640 --> 0:32:08.360
<v Speaker 2>unable to use Facebook or Instagram without being bombarded by

0:32:08.400 --> 0:32:12.320
<v Speaker 2>ads and algorithmically charged content. And I realized in this

0:32:12.400 --> 0:32:14.400
<v Speaker 2>episode I've kind of brought the hammer down that I've

0:32:14.400 --> 0:32:19.120
<v Speaker 2>called imaginary or real people dumbasses attack people that are listening.

0:32:19.720 --> 0:32:23.000
<v Speaker 2>I'm not really angry at you. I'm not. I know

0:32:23.080 --> 0:32:26.000
<v Speaker 2>it might sound like that, and it really isn't. The

0:32:26.040 --> 0:32:29.040
<v Speaker 2>conditions of society have adjusted so that we've just accepted

0:32:29.080 --> 0:32:33.400
<v Speaker 2>how bad things are. That we've just said it sucks,

0:32:33.440 --> 0:32:34.960
<v Speaker 2>but you know, it's everywhere. So what you're going to

0:32:35.040 --> 0:32:39.160
<v Speaker 2>do about it? And I'm angry about it because I

0:32:39.200 --> 0:32:41.160
<v Speaker 2>feel like my peers in the tech media don't take

0:32:41.200 --> 0:32:43.880
<v Speaker 2>it seriously either. They've just become numb to it like

0:32:43.920 --> 0:32:47.760
<v Speaker 2>we all have, and it sucks. We shouldn't become numb

0:32:47.800 --> 0:32:50.680
<v Speaker 2>to this. If we just had toxic dump in the streets,

0:32:50.680 --> 0:32:53.560
<v Speaker 2>and who knows what the upcoming EPA, whether we will,

0:32:54.400 --> 0:32:57.040
<v Speaker 2>we'd say something right. If we were getting burned by

0:32:57.120 --> 0:33:00.240
<v Speaker 2>random things, we would be upset, we'd be like ough ouch.

0:33:00.840 --> 0:33:04.880
<v Speaker 2>But because these little attacks, these little indignities are so

0:33:04.920 --> 0:33:10.400
<v Speaker 2>subtle and so common, they're everywhere. It's kind of hard

0:33:10.440 --> 0:33:13.480
<v Speaker 2>to talk about. It's kind of hard to have language about.

0:33:14.640 --> 0:33:16.600
<v Speaker 2>And in the next episode, I'm going to talk about

0:33:16.600 --> 0:33:20.000
<v Speaker 2>why that language is so important, about how fighting back

0:33:20.080 --> 0:33:23.120
<v Speaker 2>is discussing and raising these problems. And I don't mean

0:33:23.640 --> 0:33:27.880
<v Speaker 2>with your congressman. I don't mean with elected officials, though

0:33:27.920 --> 0:33:30.840
<v Speaker 2>that might work, that might help. It's about having a

0:33:30.880 --> 0:33:34.960
<v Speaker 2>continual societal conversation. It's about the next time that you

0:33:35.080 --> 0:33:36.960
<v Speaker 2>or your friends says I just don't get how the

0:33:36.960 --> 0:33:42.720
<v Speaker 2>computer works, stopping your someone saying no, probably not. It's

0:33:42.760 --> 0:33:45.160
<v Speaker 2>that they keep changing how the computer works to make

0:33:45.200 --> 0:33:48.240
<v Speaker 2>it work against us. It's why I've been so annoyed

0:33:48.320 --> 0:33:52.600
<v Speaker 2>the last year. And in this two part finale, I

0:33:52.640 --> 0:33:55.240
<v Speaker 2>want you to remember that you're the victim. You're the

0:33:55.280 --> 0:33:58.680
<v Speaker 2>victim of a con and I can't wait for you

0:33:58.720 --> 0:34:00.760
<v Speaker 2>to hear the next episode to come in a few days.

0:34:08.719 --> 0:34:10.400
<v Speaker 2>Thank you for listening to Better Offline.

0:34:10.520 --> 0:34:12.960
<v Speaker 3>The editor and composer of the Better Offline theme song

0:34:13.040 --> 0:34:15.680
<v Speaker 3>is Matasowski. You can check out more of his music

0:34:15.680 --> 0:34:18.640
<v Speaker 3>and audio projects at Mattasowski dot com.

0:34:18.760 --> 0:34:19.359
<v Speaker 1>M A. T.

0:34:19.360 --> 0:34:23.680
<v Speaker 2>T O s O W s ki dot com.

0:34:23.719 --> 0:34:26.040
<v Speaker 3>You can email me at easy at better offline dot

0:34:26.080 --> 0:34:28.279
<v Speaker 3>com or visit better offline dot com to find more

0:34:28.320 --> 0:34:31.720
<v Speaker 3>podcast links and of course my newsletter. I also really

0:34:31.719 --> 0:34:33.920
<v Speaker 3>recommend you go to chat dot Where's Youreed dot at

0:34:34.040 --> 0:34:36.520
<v Speaker 3>to visit the discord, and go to our slash.

0:34:36.239 --> 0:34:39.360
<v Speaker 2>Better Offline to check out our reddit. Thank you so

0:34:39.480 --> 0:34:40.240
<v Speaker 2>much for listening.

0:34:41.040 --> 0:34:43.759
<v Speaker 1>Better Offline is a production of cool Zone Media. For

0:34:43.880 --> 0:34:47.040
<v Speaker 1>more from cool Zone Media, visit our website cool Zonemedia

0:34:47.080 --> 0:34:49.959
<v Speaker 1>dot com, or check us out on the iHeartRadio app,

0:34:50.000 --> 0:35:12.920
<v Speaker 1>Apple Podcasts, or wherever you get your podcasts.