1 00:00:02,440 --> 00:00:06,760 Speaker 1: Bloomberg Audio Studios, podcasts, radio news. 2 00:00:12,600 --> 00:00:15,239 Speaker 2: Well, from coffee to cattle to cocoa, it feels like 3 00:00:15,360 --> 00:00:18,400 Speaker 2: the price of everything is getting higher right now, and 4 00:00:18,440 --> 00:00:23,000 Speaker 2: that's a real problem for large food manufacturers, including for 5 00:00:23,120 --> 00:00:25,599 Speaker 2: Kevin Hurricane. He is the CEO of Cisco. He is 6 00:00:25,600 --> 00:00:29,560 Speaker 2: a food distribution company that services restaurants, educational facilities, and 7 00:00:29,600 --> 00:00:32,320 Speaker 2: hospitals around the world. So, Kevin, you have a really 8 00:00:32,400 --> 00:00:35,720 Speaker 2: unique view into some of these supply constraints that are 9 00:00:35,760 --> 00:00:38,680 Speaker 2: impacting different parts of the commodity world. And I'm curious 10 00:00:38,680 --> 00:00:42,279 Speaker 2: about how you at Cisco are handling a market and 11 00:00:42,920 --> 00:00:45,960 Speaker 2: different parts of that market, from cattle. 12 00:00:45,880 --> 00:00:47,280 Speaker 3: All the way to coffee. 13 00:00:47,320 --> 00:00:48,560 Speaker 2: What does that mean for Cisco? 14 00:00:50,560 --> 00:00:51,160 Speaker 1: Yady, good morning. 15 00:00:51,200 --> 00:00:52,560 Speaker 3: It's a pleasure to be with you on the show 16 00:00:52,640 --> 00:00:56,120 Speaker 3: and with your audience today to understand inflation and where 17 00:00:56,120 --> 00:00:57,320 Speaker 3: we are at the spot moment. 18 00:00:57,560 --> 00:00:59,280 Speaker 4: I think it's helple to just take a quick step 19 00:00:59,320 --> 00:01:02,120 Speaker 4: back over the past a couple of years, as you decid, 20 00:01:02,120 --> 00:01:04,440 Speaker 4: we're what's called the food away from home business, so 21 00:01:04,560 --> 00:01:09,480 Speaker 4: everything outside of the grocery store, restaurants, hostibles, education facilities, sports. 22 00:01:09,240 --> 00:01:13,240 Speaker 1: Venues in the life coming out of COVID, demand. 23 00:01:12,959 --> 00:01:17,959 Speaker 3: Was far outpacing supply. We saw significantly increased inflation. In fact, 24 00:01:17,959 --> 00:01:20,720 Speaker 3: it peaked at about eighteen percent a couple of years ago, 25 00:01:21,080 --> 00:01:24,800 Speaker 3: again with demand far out pacing the ability of producers 26 00:01:24,840 --> 00:01:28,279 Speaker 3: to supply a product. We follow that with deflation actually 27 00:01:28,280 --> 00:01:31,120 Speaker 3: where the costs were coming down, and we've settled at 28 00:01:31,160 --> 00:01:34,760 Speaker 3: about two percent. So at the spot moment today, inflation 29 00:01:35,040 --> 00:01:38,960 Speaker 3: cogs increase inbound to CISCO is at about two percent, 30 00:01:39,080 --> 00:01:42,360 Speaker 3: which is in a reasonably normal status. 31 00:01:41,920 --> 00:01:43,520 Speaker 1: And that's across all categories. 32 00:01:43,800 --> 00:01:47,880 Speaker 3: But that doesn't mean that our individual categories like chicken 33 00:01:47,920 --> 00:01:51,840 Speaker 3: as an example, where we're seeing elevated inflation because of 34 00:01:51,960 --> 00:01:55,200 Speaker 3: again the lack of supply versus demand. So we're seeing 35 00:01:55,200 --> 00:01:57,320 Speaker 3: a bit of a normal environment at the current moment. 36 00:01:57,480 --> 00:01:59,960 Speaker 1: The challenge that consumers are facing is the following. 37 00:02:00,200 --> 00:02:03,480 Speaker 3: If you look about cumulatively over the past two to 38 00:02:03,520 --> 00:02:06,800 Speaker 3: three years, menu prices where we go to a restaurant 39 00:02:06,840 --> 00:02:10,960 Speaker 3: are up about thirty to forty percent versus twenty nineteen. 40 00:02:11,120 --> 00:02:12,760 Speaker 3: So I think that's the pain that we're all feeling 41 00:02:12,760 --> 00:02:15,720 Speaker 3: when we go to a restaurant. We SISCO are taking 42 00:02:15,760 --> 00:02:18,720 Speaker 3: actions with our supplier community and within our own book 43 00:02:18,720 --> 00:02:19,600 Speaker 3: of business to. 44 00:02:19,600 --> 00:02:21,000 Speaker 1: Help bring those prices. 45 00:02:20,639 --> 00:02:23,919 Speaker 3: Down, so we can help restaurants lower menu prices will 46 00:02:23,919 --> 00:02:27,320 Speaker 3: still hit the profitability targets that those individual business owners 47 00:02:27,360 --> 00:02:28,400 Speaker 3: are hoping to achieve. 48 00:02:28,600 --> 00:02:31,200 Speaker 5: Right, it seems like consumers who are looking forward to 49 00:02:31,600 --> 00:02:34,560 Speaker 5: a spate of deflation are looking at a December even 50 00:02:34,600 --> 00:02:38,760 Speaker 5: alone where cocoa coffee up almost forty percent more than 51 00:02:39,040 --> 00:02:43,480 Speaker 5: ten percent, respectively. And if there is something you could 52 00:02:43,520 --> 00:02:46,320 Speaker 5: do to bring those prices lower, what exactly is it 53 00:02:46,440 --> 00:02:48,280 Speaker 5: at the end of the day, or do you simply 54 00:02:48,360 --> 00:02:52,480 Speaker 5: just see consumers shifting their preferences to goods that are cheaper. 55 00:02:53,600 --> 00:02:56,359 Speaker 3: Sure, that's a great question, I appreciated, and we view 56 00:02:56,400 --> 00:02:58,520 Speaker 3: ourselves as a part of the solution, not the problem, 57 00:02:58,520 --> 00:03:00,640 Speaker 3: and have a four part plan if you will, to 58 00:03:00,720 --> 00:03:03,800 Speaker 3: help decrease the pain that that consumers feeling when they 59 00:03:03,840 --> 00:03:06,360 Speaker 3: go out. The first and foremost is to work with 60 00:03:06,400 --> 00:03:09,079 Speaker 3: our supplier community to bring down costs. 61 00:03:09,200 --> 00:03:11,600 Speaker 1: We are the largest purchaser of food and the food 62 00:03:11,600 --> 00:03:14,320 Speaker 1: away from home segment, so leaning in hard with our 63 00:03:14,360 --> 00:03:16,600 Speaker 1: suppliers to help them be more efficient. 64 00:03:16,720 --> 00:03:19,120 Speaker 3: Be that how we buy, the frequency that we buy, 65 00:03:19,520 --> 00:03:23,480 Speaker 3: creating competitive environments to have suppliers of like product compete 66 00:03:23,520 --> 00:03:25,880 Speaker 3: for our business so we can get to a lower 67 00:03:25,960 --> 00:03:29,200 Speaker 3: netline and price and again pass that value and savings 68 00:03:29,200 --> 00:03:32,720 Speaker 3: on to our end customers so they can lower menu price. 69 00:03:33,080 --> 00:03:34,520 Speaker 1: Step two is Cisco brand. 70 00:03:34,560 --> 00:03:37,440 Speaker 3: We offer a private label product under the Cisco banner, 71 00:03:37,480 --> 00:03:40,960 Speaker 3: and that product is very high quality and it enables 72 00:03:41,040 --> 00:03:42,560 Speaker 3: our customers. 73 00:03:41,960 --> 00:03:44,720 Speaker 1: To save money. We say, save them time, save them money. 74 00:03:45,040 --> 00:03:47,720 Speaker 3: It may surprise you that fifty percent five zero fifty 75 00:03:47,720 --> 00:03:49,840 Speaker 3: percent of what we sell to a mom and pop 76 00:03:49,920 --> 00:03:53,400 Speaker 3: independent restaurant is a Cisco branded product and we can 77 00:03:53,480 --> 00:03:56,840 Speaker 3: lean in harder there. We call them swap and save opportunities. 78 00:03:57,200 --> 00:03:59,400 Speaker 3: They can clear on our ordering website. Make it clear 79 00:03:59,400 --> 00:04:02,200 Speaker 3: with you our set one thousand person plus salesforce to 80 00:04:02,320 --> 00:04:05,360 Speaker 3: share that value with our customers, to educate them if 81 00:04:05,360 --> 00:04:06,240 Speaker 3: they swap. 82 00:04:06,000 --> 00:04:09,760 Speaker 1: They can say. Thing number three is to take time 83 00:04:09,920 --> 00:04:10,960 Speaker 1: out of the kitchen. 84 00:04:11,360 --> 00:04:15,000 Speaker 3: Help them with the opportunity to take labor costs out. 85 00:04:15,080 --> 00:04:18,160 Speaker 1: So we have prepared foods in the light that we 86 00:04:18,200 --> 00:04:20,640 Speaker 1: can lean in by cutting. 87 00:04:20,320 --> 00:04:22,360 Speaker 3: The meat in advance of it arriving in the kitchen, 88 00:04:22,520 --> 00:04:25,880 Speaker 3: cutting the vegetables in advance of it reviving in the kitchen, 89 00:04:26,520 --> 00:04:30,440 Speaker 3: and those prepared foods are a good opportunity for our 90 00:04:30,480 --> 00:04:31,280 Speaker 3: customers to. 91 00:04:31,320 --> 00:04:33,039 Speaker 1: Take labor costs because those are the two things that 92 00:04:33,040 --> 00:04:34,320 Speaker 1: have increased the most for a restaurant. 93 00:04:34,360 --> 00:04:36,680 Speaker 3: Their food costs are up, their labor costs are up. 94 00:04:36,920 --> 00:04:40,839 Speaker 3: We can help with providing both of those opportunities. The last, 95 00:04:40,839 --> 00:04:43,560 Speaker 3: but not least, is lower cost alternatives. If the one 96 00:04:43,640 --> 00:04:47,159 Speaker 3: protein category is spiking, we can help that customer understand 97 00:04:47,360 --> 00:04:50,159 Speaker 3: make the following changes through your menu. You can shift 98 00:04:50,200 --> 00:04:53,239 Speaker 3: your consumer purchasing to a lower cost of food. Helps 99 00:04:53,279 --> 00:04:56,320 Speaker 3: the end consumer save money, helps that restaurant lower their 100 00:04:56,320 --> 00:04:57,080 Speaker 3: food costs. 101 00:04:57,440 --> 00:04:59,960 Speaker 2: Interesting perspective there, especially when it comes to switching out 102 00:05:00,120 --> 00:05:02,520 Speaker 2: proteins to maybe save on cost a little bit. We're 103 00:05:02,560 --> 00:05:07,200 Speaker 2: talking about input costs, of course, the actual cost of chicken, cattle, 104 00:05:07,279 --> 00:05:09,640 Speaker 2: et cetera. But I want to talk about tariffs and 105 00:05:09,640 --> 00:05:12,960 Speaker 2: the potential there. You think about food packaging, for example, 106 00:05:13,000 --> 00:05:16,200 Speaker 2: you think about produce coming from Mexico and other places. 107 00:05:17,000 --> 00:05:19,719 Speaker 2: A lot of unknowns right now. Of course, Donald Trump 108 00:05:19,960 --> 00:05:23,480 Speaker 2: isn't even in office yet. How do you possibly plan 109 00:05:23,560 --> 00:05:25,680 Speaker 2: ahead for some of the potentials that are being talked 110 00:05:25,720 --> 00:05:26,320 Speaker 2: about right now? 111 00:05:26,320 --> 00:05:30,719 Speaker 3: Though this is a very important topic and appreciate the question, 112 00:05:31,120 --> 00:05:33,680 Speaker 3: I think the main point of what you said is accurate, 113 00:05:33,720 --> 00:05:36,200 Speaker 3: which is it's not actually certain what will happen. It 114 00:05:36,279 --> 00:05:40,400 Speaker 3: is uncertain what specifically will occur. But if I take 115 00:05:40,440 --> 00:05:42,560 Speaker 3: again a giant step back and start with them at 116 00:05:42,600 --> 00:05:46,080 Speaker 3: some facts, the vast majority of food that is consumed 117 00:05:46,120 --> 00:05:48,919 Speaker 3: within the United States is purchased within the United States. 118 00:05:48,960 --> 00:05:50,760 Speaker 3: And we're a global company. We do business in over 119 00:05:50,839 --> 00:05:53,880 Speaker 3: ninety countries around the world. In each country that we 120 00:05:53,960 --> 00:05:57,120 Speaker 3: operate in, the majority of the food is actually purchased 121 00:05:57,160 --> 00:06:01,520 Speaker 3: within that country. So the impact our space, the industrer 122 00:06:01,560 --> 00:06:04,479 Speaker 3: and is less than select other spaces. 123 00:06:04,480 --> 00:06:05,960 Speaker 1: But you mentioned one, which is produce. 124 00:06:06,000 --> 00:06:08,359 Speaker 3: Of course, during the winter months, a lot of produce 125 00:06:08,360 --> 00:06:11,160 Speaker 3: that's consumed in the United States comes from Mexico. 126 00:06:11,520 --> 00:06:12,400 Speaker 1: Yes, we're paying. 127 00:06:12,160 --> 00:06:15,440 Speaker 3: Attention to what incoming President Trump has said about tariffs 128 00:06:15,480 --> 00:06:19,279 Speaker 3: from China to specifically most recently Canada and Mexico, and 129 00:06:19,400 --> 00:06:22,359 Speaker 3: we're taking prepared measures and actions to put ourselves in 130 00:06:22,360 --> 00:06:27,120 Speaker 3: a position to succeed in helping our customers if those tariffs. 131 00:06:27,000 --> 00:06:28,200 Speaker 1: Come to realization. 132 00:06:28,760 --> 00:06:31,720 Speaker 3: There's some fundits saying that it's a bit negotiating strategy. 133 00:06:32,200 --> 00:06:34,159 Speaker 3: We don't know is the honest truth. So here are 134 00:06:34,200 --> 00:06:36,840 Speaker 3: the things that we need to deliver for our end customers. 135 00:06:37,000 --> 00:06:40,800 Speaker 3: Thing one assurances and continuity of supply. Regardless of what 136 00:06:40,839 --> 00:06:43,520 Speaker 3: happens with tariffs. We need to ensure that we Cisco 137 00:06:43,720 --> 00:06:46,280 Speaker 3: can ship on time and in full to our end 138 00:06:46,320 --> 00:06:48,520 Speaker 3: customers so that they can keep their doors open and 139 00:06:48,600 --> 00:06:50,200 Speaker 3: satisfy their end consumers. 140 00:06:50,279 --> 00:06:52,440 Speaker 1: So that's thing number one, assurance of supply. 141 00:06:52,839 --> 00:06:55,240 Speaker 3: Because we've purchased more food than anyone in our space, 142 00:06:55,720 --> 00:06:58,640 Speaker 3: we can provide our customers with that confidence that we. 143 00:06:58,600 --> 00:07:01,080 Speaker 1: Will have what they need when they needed. Thing two 144 00:07:01,200 --> 00:07:03,120 Speaker 1: is affordable at a cost. 145 00:07:03,720 --> 00:07:07,840 Speaker 3: And if a select individual country sees a spike in tariffs, 146 00:07:07,960 --> 00:07:10,000 Speaker 3: let's just say we're China. 147 00:07:09,520 --> 00:07:11,320 Speaker 1: Can we source that product from somewhere else. 148 00:07:11,400 --> 00:07:15,040 Speaker 3: We're working aggressively with our global supplier community in exactly 149 00:07:15,120 --> 00:07:18,000 Speaker 3: that regard, and we will pivot. We will take actions, 150 00:07:18,160 --> 00:07:20,360 Speaker 3: the charge and comment on the specifics at this time 151 00:07:20,440 --> 00:07:22,880 Speaker 3: when none of us know exactly what those terras will be. 152 00:07:23,400 --> 00:07:25,120 Speaker 5: Kevin, we thank you so much for joining us today. 153 00:07:25,120 --> 00:07:27,160 Speaker 5: Of course, a balanced view here on what's going on 154 00:07:27,320 --> 00:07:29,160 Speaker 5: in the world of food and restaurants, that is Kevin 155 00:07:29,200 --> 00:07:30,760 Speaker 5: Harkin of Cisco