1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners alike. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,520 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,919 Speaker 1: zero nine nine zero zero. That's a five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,400 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,600 --> 00:00:47,479 Speaker 1: start your enginies. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:53,120 Speaker 1: and ready to take your call. I'm trying to understand technical. 15 00:00:52,680 --> 00:00:54,960 Speaker 2: Service bulletins this week. Hello and welcome. By the way, 16 00:00:56,040 --> 00:00:58,400 Speaker 2: I you know, bulletins are kind of fun to read. 17 00:00:58,480 --> 00:01:01,920 Speaker 2: They for me, they are you can see a pattern 18 00:01:02,360 --> 00:01:05,400 Speaker 2: in how a vehicle is at fault or how a 19 00:01:05,440 --> 00:01:09,520 Speaker 2: manufacturer is at fault. In a sense, if you notice, 20 00:01:09,520 --> 00:01:11,800 Speaker 2: if you ever read a technical bulletin, and my shops 21 00:01:11,840 --> 00:01:13,679 Speaker 2: out there do. But you know, if you're a consumer, 22 00:01:13,720 --> 00:01:17,440 Speaker 2: you probably haven't. A technical bulletin is a suggestion or 23 00:01:17,560 --> 00:01:20,920 Speaker 2: recommendation by a vehicle manufacturer that if you have this 24 00:01:21,000 --> 00:01:24,920 Speaker 2: particular problem, here's a potential repair, here's a course of 25 00:01:25,000 --> 00:01:28,600 Speaker 2: action to solve that problem, because they've seen it over 26 00:01:28,640 --> 00:01:31,120 Speaker 2: and over and over again as a pattern, as a 27 00:01:31,200 --> 00:01:35,160 Speaker 2: consistent failure. And that's key. That's how bulletins get written. 28 00:01:35,200 --> 00:01:38,840 Speaker 2: That's how bulletins come to life because you can imagine 29 00:01:39,959 --> 00:01:45,000 Speaker 2: the legality of writing one single bulletin and then stop 30 00:01:45,040 --> 00:01:50,440 Speaker 2: to consider that vehicle manufacturers put out thousands of bulletins 31 00:01:50,520 --> 00:01:54,720 Speaker 2: every year and just what does it take to do that. 32 00:01:54,840 --> 00:01:58,800 Speaker 2: So to produce one bulletin, it means there's a problem, right. 33 00:01:58,880 --> 00:02:03,040 Speaker 2: It's not something they take willy nilly. It's a it's 34 00:02:03,080 --> 00:02:08,080 Speaker 2: a real issue. It came across GM Technical Service bulletin 35 00:02:08,120 --> 00:02:10,560 Speaker 2: and you can find this out online just go Google 36 00:02:10,600 --> 00:02:14,760 Speaker 2: search twenty three dash NA North America twenty three, dish 37 00:02:14,960 --> 00:02:18,880 Speaker 2: NA dish O seventy two. It came out in April 38 00:02:18,880 --> 00:02:22,200 Speaker 2: and May of twenty twenty three, and it talks about 39 00:02:22,320 --> 00:02:26,679 Speaker 2: shutter and shake at low speeds. And it's a very 40 00:02:26,680 --> 00:02:30,040 Speaker 2: interesting bulletin to read because it's one of those bulletins 41 00:02:30,040 --> 00:02:32,400 Speaker 2: that if you look at it, it gets your attention 42 00:02:32,480 --> 00:02:36,359 Speaker 2: from the fact that it starts with covering Buick Enclave 43 00:02:36,440 --> 00:02:41,720 Speaker 2: model year twenty nineteen, Cadillac XT five XT six is 44 00:02:41,760 --> 00:02:45,680 Speaker 2: in twenty twenty, Chevrolet Blazer Intraversus in twenty nineteen, and 45 00:02:45,800 --> 00:02:49,079 Speaker 2: GMC Acadia is in twenty twenty, all the way up 46 00:02:49,120 --> 00:02:53,440 Speaker 2: to model year twenty twenty three, So that's roughly four 47 00:02:53,880 --> 00:02:58,600 Speaker 2: model years of vehicles across the entire product lineup, short 48 00:02:58,639 --> 00:03:05,520 Speaker 2: of trucks in one sense. And the bulletin talks about 49 00:03:05,919 --> 00:03:10,560 Speaker 2: shutter or shake at low speed DIEG TCC torque converter 50 00:03:10,720 --> 00:03:14,280 Speaker 2: clutch shutter, meaning that when the transmission is in certain 51 00:03:14,320 --> 00:03:17,400 Speaker 2: gears and you accelerate, the vehicle is going to shutter 52 00:03:17,520 --> 00:03:20,280 Speaker 2: or shake and do the hula, you know, sort of 53 00:03:20,320 --> 00:03:22,040 Speaker 2: like when you get that brake pulse when you're stepping 54 00:03:22,080 --> 00:03:23,799 Speaker 2: on the brake pedal at fifty five sixty because the 55 00:03:23,880 --> 00:03:27,080 Speaker 2: rotors have warped or they've gone out of round. And 56 00:03:27,160 --> 00:03:30,600 Speaker 2: if you read this bulletin, that covers four years worth 57 00:03:30,639 --> 00:03:34,880 Speaker 2: and I can only guess at the number of vehicles 58 00:03:34,880 --> 00:03:38,840 Speaker 2: that that effects. It goes on to talk about, you know, 59 00:03:38,880 --> 00:03:43,240 Speaker 2: the course of action, When does the fault occur, how 60 00:03:43,280 --> 00:03:46,560 Speaker 2: often does it occur, what vehicle conditions, what road conditions. 61 00:03:47,920 --> 00:03:51,160 Speaker 2: And it's interesting to note that, at a minimum, the 62 00:03:51,280 --> 00:03:54,720 Speaker 2: first thing the bulletin tells you to do is change 63 00:03:54,760 --> 00:03:58,000 Speaker 2: the trans fluid because the at F and I'll use 64 00:03:58,040 --> 00:04:00,280 Speaker 2: the wording right off of page three of the of 65 00:04:00,320 --> 00:04:02,960 Speaker 2: the bulletin, I've got it in front of me ATF 66 00:04:03,080 --> 00:04:07,800 Speaker 2: degradation has occurred. That's a legal way of saying, the 67 00:04:07,880 --> 00:04:11,760 Speaker 2: transfluid has gone by bye, all right. It lost all 68 00:04:11,840 --> 00:04:15,200 Speaker 2: its abilities to shift and operate the transmission properly. It 69 00:04:15,240 --> 00:04:21,520 Speaker 2: has lost its performance package. In other words, change the transfluid. Now, 70 00:04:22,720 --> 00:04:26,800 Speaker 2: why does that just strike me as odd because we're 71 00:04:26,800 --> 00:04:29,880 Speaker 2: in an age where manufacturers, most manufacturers are saying, don't 72 00:04:29,920 --> 00:04:33,880 Speaker 2: change transfluid. You don't need to, it's not necessary. It's 73 00:04:34,000 --> 00:04:36,880 Speaker 2: lifetime fluid. And what do I always tell you, guys, 74 00:04:37,600 --> 00:04:42,480 Speaker 2: who's lifetime. It's lifetime until it's not. It's lifetime until 75 00:04:42,520 --> 00:04:47,720 Speaker 2: the transmission breaks. It's amazing to me how far the 76 00:04:47,760 --> 00:04:51,280 Speaker 2: automotive industry has come in the fifty some odd years 77 00:04:51,279 --> 00:04:54,960 Speaker 2: that I'm in it. I think that with proper care 78 00:04:55,000 --> 00:04:57,320 Speaker 2: and maintenance, you can get a half a million miles 79 00:04:57,360 --> 00:05:00,080 Speaker 2: out of most engines today. I think you can. I 80 00:05:00,080 --> 00:05:02,200 Speaker 2: think it's a doable thing. You've got to do your 81 00:05:02,240 --> 00:05:04,400 Speaker 2: due diligence. You've got to do your oil changes. You've 82 00:05:04,400 --> 00:05:06,320 Speaker 2: got to do your fuel system service. You've got to 83 00:05:06,320 --> 00:05:08,840 Speaker 2: do your spark plugs when they call for at eighty 84 00:05:08,880 --> 00:05:11,080 Speaker 2: to one hundred thousand miles most vehicles, you know, you've 85 00:05:11,080 --> 00:05:14,200 Speaker 2: got to do your stuff coolant, take care of your fluids. 86 00:05:15,200 --> 00:05:18,200 Speaker 2: It seems like the industry still has a problem building 87 00:05:18,240 --> 00:05:23,719 Speaker 2: a transmission to go that distance, and have they over 88 00:05:23,800 --> 00:05:27,360 Speaker 2: complicated it. Yeah, I think they've made transmissions more complicated 89 00:05:27,360 --> 00:05:31,880 Speaker 2: than engines in some cases. From we went from three 90 00:05:31,920 --> 00:05:33,839 Speaker 2: speeds when I first started doing this, I was in 91 00:05:33,880 --> 00:05:35,800 Speaker 2: the business when it was two speeds, and I don't 92 00:05:35,800 --> 00:05:37,160 Speaker 2: know if that's a good or a bad thing. I've 93 00:05:37,160 --> 00:05:39,640 Speaker 2: stayed current, so I guess it's a good thing. We 94 00:05:39,680 --> 00:05:42,440 Speaker 2: went from two speeds to three speeds, four speeds, five speeds, 95 00:05:42,480 --> 00:05:45,240 Speaker 2: six spiece. There are now ten speed and above transmissions, 96 00:05:45,640 --> 00:05:49,000 Speaker 2: and they're always shifting, they're always hunting they're working harder 97 00:05:49,040 --> 00:05:51,680 Speaker 2: than ever before to keep that vehicle quote unquote in 98 00:05:51,720 --> 00:05:54,880 Speaker 2: the optimal performance band so that we get the best 99 00:05:54,920 --> 00:05:58,880 Speaker 2: fuel economy and the lowest emissions out of it. But 100 00:05:58,960 --> 00:06:03,159 Speaker 2: it comes at a price, because that transmission is really 101 00:06:03,200 --> 00:06:08,080 Speaker 2: being worked, and it's like a constant sprint all the 102 00:06:08,080 --> 00:06:11,200 Speaker 2: time in a lot of cases. And at what point 103 00:06:11,279 --> 00:06:13,719 Speaker 2: does that transfluid breakdown? I can tell you when it 104 00:06:13,720 --> 00:06:16,280 Speaker 2: breaks down. It breaks down when you get as per 105 00:06:16,279 --> 00:06:19,960 Speaker 2: technical bullets in twenty three NAO seventy two, you get 106 00:06:20,240 --> 00:06:23,279 Speaker 2: shutter or shake at low speeds. Could be thirty thousand miles, 107 00:06:23,320 --> 00:06:27,000 Speaker 2: could be eighty thousand miles. I've talked to GM trans 108 00:06:27,040 --> 00:06:31,600 Speaker 2: guys and they tell me that GM is now reaching 109 00:06:31,680 --> 00:06:34,120 Speaker 2: for and trying all different types of fluids, and I've 110 00:06:34,160 --> 00:06:38,000 Speaker 2: seen it. There are all different qualities and brands and 111 00:06:38,800 --> 00:06:42,600 Speaker 2: types of transfluid that GM is trying. And this isn't 112 00:06:42,600 --> 00:06:46,560 Speaker 2: about general motors. Don't misunderstand me. My god, this is 113 00:06:46,600 --> 00:06:48,760 Speaker 2: a two hour radio show. I need more than two 114 00:06:48,760 --> 00:06:50,960 Speaker 2: hours to talk about the Ford transmission problem in the 115 00:06:51,000 --> 00:06:53,320 Speaker 2: F one fifty f two fifty pickup trucks. What a 116 00:06:53,360 --> 00:06:57,840 Speaker 2: disaster that is. It just seems like we can't build 117 00:06:57,880 --> 00:07:02,120 Speaker 2: a transmission. And when they have the problem, the first 118 00:07:02,160 --> 00:07:05,520 Speaker 2: thing the bulletins all talk about, Oh, you have ATF degradation, 119 00:07:05,680 --> 00:07:09,760 Speaker 2: you need to change transfluid. No kidd, really yeah. I 120 00:07:09,760 --> 00:07:11,560 Speaker 2: feel like writing somebody and saying, you know, there's this 121 00:07:11,600 --> 00:07:13,280 Speaker 2: guy on the radio has been talking about that for 122 00:07:13,320 --> 00:07:16,760 Speaker 2: the longest time, about how fluids make a vehicle go 123 00:07:16,920 --> 00:07:20,480 Speaker 2: longer and last the distance. GM is just finding this 124 00:07:20,520 --> 00:07:22,840 Speaker 2: out in this bulletin. They're just admitting it, but it's 125 00:07:22,920 --> 00:07:26,920 Speaker 2: worth a read. The reason this gets me so incensed 126 00:07:27,000 --> 00:07:30,840 Speaker 2: is you'll see some bulletins you can tell the effect 127 00:07:31,400 --> 00:07:34,640 Speaker 2: of that particular problem or the depth of that particular 128 00:07:34,680 --> 00:07:37,760 Speaker 2: problem by looking at the bulletin your make model of cars. 129 00:07:38,320 --> 00:07:40,760 Speaker 2: Sometimes you'll see it's you know, it's twenty nineteen buick 130 00:07:40,880 --> 00:07:44,080 Speaker 2: Enclaves and it's got a shutter SHEMI in it's production date. 131 00:07:44,120 --> 00:07:48,160 Speaker 2: It was made Julian date February of twenty nineteen through 132 00:07:48,240 --> 00:07:51,160 Speaker 2: May of twenty nineteen. So maybe it's two hundred thousand 133 00:07:51,240 --> 00:07:54,760 Speaker 2: vehicles or whatever the number is. This is across four 134 00:07:54,840 --> 00:07:59,320 Speaker 2: years and multiple divisions of General motors. How many how 135 00:07:59,400 --> 00:08:04,000 Speaker 2: many fouls and thousands, maybe a million of cars. Have 136 00:08:04,120 --> 00:08:07,360 Speaker 2: we made wrong? Have we created this problem because we're 137 00:08:07,400 --> 00:08:11,520 Speaker 2: not changing trans fluid? And that's a problem because guess 138 00:08:11,560 --> 00:08:15,560 Speaker 2: who ultimately pays for this, not GM. This bulletin doesn't 139 00:08:15,560 --> 00:08:18,560 Speaker 2: cover And let me point that out. Bulletins don't automatically 140 00:08:18,560 --> 00:08:21,000 Speaker 2: mean it's covered under warranty. It is if the manufacturer 141 00:08:21,000 --> 00:08:23,960 Speaker 2: has enough of a problem and they decide to extend warranty. 142 00:08:24,920 --> 00:08:27,880 Speaker 2: But a bulletin is a suggested course of action, whether 143 00:08:27,920 --> 00:08:30,120 Speaker 2: the vehicle's in warranty or not. If it's out of warranty, 144 00:08:30,160 --> 00:08:33,520 Speaker 2: guess who's paying for it? You the happy vehicle owner. 145 00:08:36,080 --> 00:08:38,440 Speaker 2: I can't stress and I think I want to stress 146 00:08:38,480 --> 00:08:40,600 Speaker 2: it again. If you haven't figured it out by now 147 00:08:40,679 --> 00:08:46,080 Speaker 2: that look at fluids, Look at all your fluids, look 148 00:08:46,120 --> 00:08:49,959 Speaker 2: at more than just oil. You want the car to 149 00:08:50,000 --> 00:08:52,840 Speaker 2: go the distance, Help the car go the distance. Start 150 00:08:52,880 --> 00:08:56,520 Speaker 2: thinking about some sort of fluid routine. I read this bulletin. 151 00:08:56,880 --> 00:08:58,400 Speaker 2: You know it's funny. I read this bulletin. You know 152 00:08:58,400 --> 00:09:02,080 Speaker 2: what transmission first came to my mind. The plastic pan 153 00:09:02,360 --> 00:09:05,360 Speaker 2: filter built in eight hundred dollars trans service on the 154 00:09:05,480 --> 00:09:08,400 Speaker 2: Chrysler Jeep products that a couple of months back, we 155 00:09:08,400 --> 00:09:10,440 Speaker 2: were talking about I had spoken to some Jeep texts 156 00:09:10,440 --> 00:09:12,520 Speaker 2: and they say, what's the point in servicing it? The 157 00:09:12,559 --> 00:09:14,679 Speaker 2: fluid seems to fail, break down and the trans seems 158 00:09:14,720 --> 00:09:18,040 Speaker 2: to break anyway. And I'm wondering would they last longer 159 00:09:18,080 --> 00:09:23,439 Speaker 2: with a more rigorous fluid schedule. And You've got to 160 00:09:23,480 --> 00:09:25,800 Speaker 2: say to yourself because it all comes back to fluid. 161 00:09:25,880 --> 00:09:27,760 Speaker 2: It all comes back to the fact that fluid is 162 00:09:27,760 --> 00:09:30,960 Speaker 2: breaking down. Transmission. Fluid is breaking down because of how 163 00:09:30,960 --> 00:09:35,600 Speaker 2: hard it's being worked. The heat is causing issues. It 164 00:09:35,640 --> 00:09:39,600 Speaker 2: loses its ability to perform properly. And once it does, 165 00:09:40,040 --> 00:09:42,080 Speaker 2: it's you know, once it turns, it then affects the 166 00:09:42,080 --> 00:09:46,079 Speaker 2: transmission and before long and understand the other thing, and 167 00:09:46,120 --> 00:09:48,760 Speaker 2: then I'm going to pull over. The other thing to 168 00:09:48,800 --> 00:09:51,280 Speaker 2: be aware of is have you priced out or replacement 169 00:09:51,280 --> 00:09:56,760 Speaker 2: transmission for something lately? Oh my gosh, you know, I 170 00:09:56,800 --> 00:09:59,040 Speaker 2: remember when four thousand dollars seemed like a lot of money. 171 00:09:59,120 --> 00:10:02,199 Speaker 2: Four thousand dollars seem like a bargain. Now there are 172 00:10:02,360 --> 00:10:06,480 Speaker 2: transmissions in Jeep products and GM products. And we had 173 00:10:06,480 --> 00:10:09,280 Speaker 2: a Chevy Traverse in the shop two months back that 174 00:10:09,360 --> 00:10:11,319 Speaker 2: they wanted us to verify it had a bad trans 175 00:10:11,360 --> 00:10:13,000 Speaker 2: After the dealer told him it had a bad trans 176 00:10:13,080 --> 00:10:15,520 Speaker 2: because the dealer wanted fourteen thousand dollars to put a 177 00:10:15,520 --> 00:10:20,480 Speaker 2: transmission into Chevy Traverse. You know, I didn't read the estimate. 178 00:10:20,520 --> 00:10:22,680 Speaker 2: I'm not sure exactly what was involved. All I know 179 00:10:22,800 --> 00:10:26,400 Speaker 2: was it was supposed to be getting a complete transmission assembly, 180 00:10:27,400 --> 00:10:29,840 Speaker 2: and there was some other complications because exhaust had to 181 00:10:29,840 --> 00:10:31,680 Speaker 2: come down and a few other things. So yeah, it 182 00:10:31,679 --> 00:10:34,000 Speaker 2: probably had a couple of grand, But still it's probably 183 00:10:34,040 --> 00:10:36,200 Speaker 2: every bit of eight nine grand to put a transmission 184 00:10:36,200 --> 00:10:39,680 Speaker 2: in a Chevy Traverse, America's car, the one that everybody's 185 00:10:39,760 --> 00:10:43,800 Speaker 2: driving all the mom and pops. Remember when everybody was 186 00:10:43,840 --> 00:10:48,000 Speaker 2: driving in Palace. Remember in Palace, four doors got to 187 00:10:48,000 --> 00:10:50,000 Speaker 2: be something to be said for that. Maybe there's something 188 00:10:50,000 --> 00:10:52,560 Speaker 2: to be said for looking at taxicabs. Maybe that's what 189 00:10:52,600 --> 00:10:53,760 Speaker 2: we should do. You want to know what kind of 190 00:10:53,760 --> 00:10:55,439 Speaker 2: car to buy, go look go at the taxi cab 191 00:10:55,559 --> 00:10:57,720 Speaker 2: drivers are driving in the big city near you, because 192 00:10:57,720 --> 00:10:59,640 Speaker 2: if they're driving it, that means it goes four hundred 193 00:10:59,640 --> 00:11:02,560 Speaker 2: thousand with minimal breakage because they can't afford to fix 194 00:11:02,600 --> 00:11:05,000 Speaker 2: it because they pay too much for the medallion, which 195 00:11:05,040 --> 00:11:07,840 Speaker 2: is a whole conversation for another day. But start looking 196 00:11:07,840 --> 00:11:11,080 Speaker 2: at bulletins twenty three seventy two. See what that does 197 00:11:11,120 --> 00:11:14,360 Speaker 2: for you. Start looking at what they're really saying in 198 00:11:14,440 --> 00:11:16,720 Speaker 2: the course of action, in the history of the automobile 199 00:11:16,720 --> 00:11:20,520 Speaker 2: in that particular manufacturer, and how they're having that problem. 200 00:11:21,120 --> 00:11:23,760 Speaker 2: Bulletins are an interesting read, sometimes more so than a 201 00:11:23,800 --> 00:11:26,600 Speaker 2: good crime drama. A five five, five, six zero nine 202 00:11:26,679 --> 00:11:28,520 Speaker 2: nine zero zero. I'm running eighty and the car doctor, 203 00:11:28,559 --> 00:11:34,080 Speaker 2: I'll be back right after this. Don't go away. Let's 204 00:11:34,240 --> 00:11:36,680 Speaker 2: let's cruise over to Arizona. Coming in loud and clear today. 205 00:11:36,760 --> 00:11:39,760 Speaker 2: Let's go talk to Kate online two Kate with her 206 00:11:40,000 --> 00:11:43,720 Speaker 2: three ref four Katie, this doesn't sound good. So from 207 00:11:43,720 --> 00:11:46,960 Speaker 2: what Tom's reading to me here, what's going on? What's 208 00:11:47,000 --> 00:11:47,360 Speaker 2: going on? 209 00:11:48,200 --> 00:11:51,840 Speaker 3: Thank you, professor run the season senior in the season 210 00:11:51,920 --> 00:11:58,040 Speaker 3: ref four needs some doctor's help. The vehicle started responding 211 00:11:58,120 --> 00:12:01,920 Speaker 3: sluggishly taking off from a up as September twenty ninth, 212 00:12:02,240 --> 00:12:05,440 Speaker 3: but then it was intermittent and not always occurring, so 213 00:12:05,520 --> 00:12:07,640 Speaker 3: I thought it may have been a bad tank of gas, 214 00:12:08,679 --> 00:12:12,439 Speaker 3: and it resolved for a few days and then started 215 00:12:12,520 --> 00:12:16,160 Speaker 3: up again. It has one hundred and eighty five thousand 216 00:12:16,240 --> 00:12:19,840 Speaker 3: miles on it now. On October ninth, after taking it 217 00:12:19,880 --> 00:12:22,680 Speaker 3: in for an oil change, there were no symptoms, but 218 00:12:22,760 --> 00:12:25,200 Speaker 3: on the way home it started again where it would 219 00:12:25,200 --> 00:12:28,680 Speaker 3: be sluggish from a stop and then it would do 220 00:12:28,720 --> 00:12:31,640 Speaker 3: it again around thirty thirty two and then start again 221 00:12:32,120 --> 00:12:37,920 Speaker 3: and sort of hard shift into forty forty two. Only 222 00:12:38,080 --> 00:12:43,080 Speaker 3: once in that time period did the cnometer and tech 223 00:12:43,800 --> 00:12:45,960 Speaker 3: it was stuck at forty miles And then at the 224 00:12:46,040 --> 00:12:51,360 Speaker 3: four on the ninth, the check engine light came on 225 00:12:51,440 --> 00:12:54,319 Speaker 3: and it was a code P zero seven five five. 226 00:12:55,800 --> 00:12:58,840 Speaker 3: And going through my paperwork though, and I called Toyota 227 00:12:58,880 --> 00:13:04,440 Speaker 3: customer service, it was August of twenty ten that there was. 228 00:13:05,280 --> 00:13:10,440 Speaker 3: It's actually supposedly a false indicator like for the Pea codes, 229 00:13:10,520 --> 00:13:12,880 Speaker 3: and the P zero seven five five is one of them, 230 00:13:13,240 --> 00:13:20,320 Speaker 3: and they were replacing malfunctioning ECM. And what my concern 231 00:13:20,600 --> 00:13:24,240 Speaker 3: is is I being in my seventies and not having 232 00:13:24,400 --> 00:13:26,679 Speaker 3: the kind of income I did. I don't want to 233 00:13:26,720 --> 00:13:30,319 Speaker 3: make a mistake by putting in a whole new transmission, 234 00:13:30,400 --> 00:13:33,840 Speaker 3: or some people are saying, just service it, just put 235 00:13:33,880 --> 00:13:38,120 Speaker 3: in this ECM. What are the steps that maybe could 236 00:13:38,160 --> 00:13:42,200 Speaker 3: be preventative healthcare? I've always had the fluids change up 237 00:13:42,280 --> 00:13:46,000 Speaker 3: until twenty and followed the service. It was up until 238 00:13:46,040 --> 00:13:50,840 Speaker 3: twenty nineteen that we were using the Toyota fluids. And 239 00:13:51,000 --> 00:13:53,840 Speaker 3: my guy is retired, so now I've just been having 240 00:13:53,920 --> 00:13:57,840 Speaker 3: a check. So the last time the trans was changed 241 00:13:58,720 --> 00:14:01,800 Speaker 3: was twenty nineteen. He's been checking the fluids ever since 242 00:14:02,200 --> 00:14:04,040 Speaker 3: and they keep telling me it looks fine. 243 00:14:04,679 --> 00:14:07,680 Speaker 2: So and when you say, when you say trans was changed, 244 00:14:07,720 --> 00:14:09,240 Speaker 2: you mean the trans fluid was changed. 245 00:14:09,720 --> 00:14:11,240 Speaker 3: Yes, I'm sorry, Yeah, okay, that's okay. 246 00:14:12,200 --> 00:14:15,200 Speaker 2: So who whose service is this on a bigger scale, 247 00:14:15,200 --> 00:14:16,480 Speaker 2: Toyota or an independent? 248 00:14:18,520 --> 00:14:20,200 Speaker 3: It's an independent, okay. 249 00:14:20,800 --> 00:14:22,520 Speaker 2: I mean nothing wrong. I was just curious what your 250 00:14:22,560 --> 00:14:24,840 Speaker 2: relationship is with Toyota at this point. Yes, they did 251 00:14:24,840 --> 00:14:27,720 Speaker 2: have a campaign. It's it's it's the p zero seven 252 00:14:27,800 --> 00:14:32,040 Speaker 2: fifty five ten one fifty wrap four campaign. They had 253 00:14:32,040 --> 00:14:35,640 Speaker 2: some issues and Toyota was starting out with replacement of 254 00:14:35,720 --> 00:14:38,920 Speaker 2: the ECM just like you describe the letters, absolutely spot on. 255 00:14:39,240 --> 00:14:41,960 Speaker 2: They had extended warranty ten years, one hundred and fifty 256 00:14:42,000 --> 00:14:46,240 Speaker 2: thousand miles. Right, So you know, here's the roll of 257 00:14:46,280 --> 00:14:49,160 Speaker 2: the dice. They're saying they want they want the PCM replaced, 258 00:14:49,200 --> 00:14:52,720 Speaker 2: engine controller replaced and in some cases they want to 259 00:14:52,720 --> 00:14:58,640 Speaker 2: replace the transmission. You know, I can see your argument 260 00:14:58,760 --> 00:15:01,000 Speaker 2: like ge whiz, but I could and also see theirs, 261 00:15:01,120 --> 00:15:05,080 Speaker 2: because it's it's where are we three? So it's you know, 262 00:15:05,240 --> 00:15:09,040 Speaker 2: thirteen years past the ten year date of service. It's 263 00:15:09,080 --> 00:15:12,080 Speaker 2: interesting to note that the three raf got the notice 264 00:15:12,160 --> 00:15:15,960 Speaker 2: about the extended campaign seven years into the life of 265 00:15:16,000 --> 00:15:19,800 Speaker 2: the vehicle, right, so you know, it's funny. You know, 266 00:15:19,840 --> 00:15:22,880 Speaker 2: I opened the show talking about tsb's and how manufacturers 267 00:15:22,920 --> 00:15:25,680 Speaker 2: seem to construe them to their advantage. And here's a 268 00:15:25,680 --> 00:15:28,800 Speaker 2: perfect example of it. It took seven eight years of 269 00:15:29,000 --> 00:15:31,440 Speaker 2: three raft fours running around in the streets of America 270 00:15:31,480 --> 00:15:32,960 Speaker 2: to find out that there's a problem with a P 271 00:15:33,080 --> 00:15:35,600 Speaker 2: zero seven fifty five. It kind of doesn't make any sense. 272 00:15:36,960 --> 00:15:41,120 Speaker 2: The the elder advice in me would say to you, Kate, 273 00:15:41,280 --> 00:15:44,200 Speaker 2: you got your money's worth out of the car? All right? 274 00:15:44,320 --> 00:15:46,520 Speaker 2: Probably not the answer you're looking for, but that's the 275 00:15:46,520 --> 00:15:48,720 Speaker 2: reality of it. Did you did get your money's worth 276 00:15:48,760 --> 00:15:53,040 Speaker 2: out of it? You got twenty three twenty two years, 277 00:15:53,200 --> 00:15:57,960 Speaker 2: almost two hundred thousand miles. The question here isn't which 278 00:15:58,120 --> 00:16:01,440 Speaker 2: or what should you do first? Ust is what does 279 00:16:01,440 --> 00:16:04,200 Speaker 2: the rest of the car look like, and how committed 280 00:16:04,240 --> 00:16:05,000 Speaker 2: to it are you? 281 00:16:06,880 --> 00:16:09,840 Speaker 3: It's been a good car. I'm originally from Illinois and 282 00:16:09,880 --> 00:16:12,440 Speaker 3: back in twenty and eleven it took a trip back 283 00:16:12,480 --> 00:16:16,480 Speaker 3: and forth with me. I've maintained it. Unfortunately, the catalytic 284 00:16:16,520 --> 00:16:20,880 Speaker 3: converter had gone out and oh it was around twenty 285 00:16:20,960 --> 00:16:24,920 Speaker 3: twenty three and they replaced it and that went bad, 286 00:16:25,000 --> 00:16:27,560 Speaker 3: and I just put in another cat April fifteenth of 287 00:16:27,600 --> 00:16:32,000 Speaker 3: twenty twenty five. But like I say, I've maintained it. 288 00:16:32,160 --> 00:16:35,280 Speaker 3: And if it can just do I don't do a 289 00:16:35,320 --> 00:16:38,440 Speaker 3: lot of heavy driving now. And if it's something that 290 00:16:38,480 --> 00:16:42,320 Speaker 3: would be a safe vehicle and worthy of being on 291 00:16:42,360 --> 00:16:46,120 Speaker 3: the road without causing any harm or inconvenience to me 292 00:16:46,240 --> 00:16:50,440 Speaker 3: or others, I'd like to do preventative and ongoing maintenance 293 00:16:50,480 --> 00:16:53,160 Speaker 3: on it. But if it's going to be four or 294 00:16:53,200 --> 00:16:56,040 Speaker 3: five thousand dollars and then something. 295 00:16:55,760 --> 00:17:00,320 Speaker 2: Else go hard to tell, you know, Kate, that's the 296 00:17:00,360 --> 00:17:02,400 Speaker 2: part you don't know. I'll tell you what. Sit tight, 297 00:17:02,480 --> 00:17:04,160 Speaker 2: let me pull over, take the pause. When we come back, 298 00:17:04,160 --> 00:17:05,680 Speaker 2: we'll finish up and then we'll get on to Greg 299 00:17:05,720 --> 00:17:09,080 Speaker 2: and Arizona. Also, so if everybody stays put, I'm Ron 300 00:17:09,080 --> 00:17:11,160 Speaker 2: and Andy in the Car Doctor eight five five five 301 00:17:11,240 --> 00:17:14,479 Speaker 2: six zero nine nine zero zero, myself and Tom, who 302 00:17:14,560 --> 00:17:16,479 Speaker 2: haven't spoken to yet today. I mean, we'll let him 303 00:17:16,520 --> 00:17:19,160 Speaker 2: get into the second half of this hour and we'll 304 00:17:19,160 --> 00:17:25,000 Speaker 2: both be back right after this. Don't go away. Eight 305 00:17:25,080 --> 00:17:27,879 Speaker 2: five five five six zero nine nine zero zero. The 306 00:17:27,920 --> 00:17:29,720 Speaker 2: Car Doctor's twenty four to seven number. By the way, 307 00:17:29,800 --> 00:17:32,479 Speaker 2: check out the YouTube channel. Brand new videos up there 308 00:17:32,520 --> 00:17:35,199 Speaker 2: as of last week on doing spark plugs on V 309 00:17:35,280 --> 00:17:38,880 Speaker 2: six Toyota Highlanders and some of the implications. And it's 310 00:17:38,920 --> 00:17:41,000 Speaker 2: just a how you take it apart. And it's not 311 00:17:41,000 --> 00:17:42,600 Speaker 2: so much how you take it apart, but what has 312 00:17:42,640 --> 00:17:45,040 Speaker 2: to be taken apart. It's not a step by step, 313 00:17:45,080 --> 00:17:46,560 Speaker 2: but just to give you an idea if you're planning 314 00:17:46,600 --> 00:17:49,240 Speaker 2: on doing it yourself, what you're getting yourself into. And 315 00:17:50,000 --> 00:17:51,840 Speaker 2: it's interesting to see some of the comments that people 316 00:17:51,880 --> 00:17:54,560 Speaker 2: are making, some good, some have me scratching my head, 317 00:17:54,600 --> 00:17:56,640 Speaker 2: like how are they thinking? But in any event, let's 318 00:17:56,640 --> 00:17:58,840 Speaker 2: get back to Kate and Arizona waiting. They're patiently Kate. 319 00:17:59,560 --> 00:18:02,919 Speaker 2: So regarding the three F four, if you know, up 320 00:18:03,040 --> 00:18:04,960 Speaker 2: until about five years ago, we actually saw a lot 321 00:18:04,960 --> 00:18:08,639 Speaker 2: of these vehicles for this particular problem. And in the 322 00:18:08,680 --> 00:18:10,680 Speaker 2: case of a P zero seven fifty five and the 323 00:18:10,720 --> 00:18:14,080 Speaker 2: ten year, one hundred and fifty thousand miles Toyota campaign, 324 00:18:14,200 --> 00:18:15,960 Speaker 2: I call it or a bulletin, however you want to 325 00:18:15,960 --> 00:18:20,679 Speaker 2: look at it. The greater majority of vehicles were repaired 326 00:18:20,880 --> 00:18:26,480 Speaker 2: by replacing ecms. All right, you know if we play 327 00:18:26,480 --> 00:18:30,840 Speaker 2: the percentages, all right? You know the problem here is 328 00:18:31,840 --> 00:18:35,440 Speaker 2: you can go through a diagnosis, but you're diagnosing against 329 00:18:36,359 --> 00:18:42,199 Speaker 2: known bad, known failures, known pattern issues. Right now, my 330 00:18:42,480 --> 00:18:45,000 Speaker 2: question or my concern because I'm always trying to root 331 00:18:45,040 --> 00:18:47,320 Speaker 2: for you guys. You know, do we have any help 332 00:18:47,320 --> 00:18:49,359 Speaker 2: at Toyota if we call Toyota up and lay it 333 00:18:49,400 --> 00:18:51,240 Speaker 2: on them. You know what, I'm in my seventies. This 334 00:18:51,320 --> 00:18:53,680 Speaker 2: is the vehicle I bought when I thought Toyota was 335 00:18:53,720 --> 00:18:56,560 Speaker 2: the company. I know it's twenty years later, but I'm 336 00:18:56,560 --> 00:18:58,959 Speaker 2: having a problem related to something. You guys had an 337 00:18:58,960 --> 00:19:01,399 Speaker 2: issue with the issue campaign for it, and I know 338 00:19:01,480 --> 00:19:04,560 Speaker 2: them out, But is there any room for consideration here? 339 00:19:04,680 --> 00:19:07,320 Speaker 2: You know? You gotta like Mom said, once in a while, 340 00:19:07,359 --> 00:19:08,840 Speaker 2: Mom said to me, she said, you know, Ron, you 341 00:19:08,880 --> 00:19:10,520 Speaker 2: gotta throw yourself on the mercy of the court and 342 00:19:10,520 --> 00:19:13,440 Speaker 2: see what they do. She was right, I'm still here. 343 00:19:14,280 --> 00:19:18,480 Speaker 2: So I got good mom, I got the mercy those 344 00:19:18,520 --> 00:19:22,320 Speaker 2: those darn hot rods. So you know, and do they 345 00:19:22,400 --> 00:19:26,480 Speaker 2: take does that take us anywhere? The curiosity I've got 346 00:19:26,560 --> 00:19:29,560 Speaker 2: is I wonder if anybody at Toyota in the dealership 347 00:19:29,640 --> 00:19:32,840 Speaker 2: level is going to remember this campaign? Of course twenty 348 00:19:33,400 --> 00:19:34,120 Speaker 2: case twenty. 349 00:19:33,920 --> 00:19:36,560 Speaker 3: I have my original mailing of it. 350 00:19:37,080 --> 00:19:39,879 Speaker 2: Well well, no, no, no, but that I mean, you know, 351 00:19:40,520 --> 00:19:42,920 Speaker 2: you know, are they going to remember a service campaign 352 00:19:43,480 --> 00:19:47,560 Speaker 2: that ended officially ended twelve years ago? 353 00:19:48,600 --> 00:19:49,280 Speaker 3: Right? 354 00:19:50,760 --> 00:19:52,679 Speaker 2: You just you just have to well, no more than 355 00:19:52,680 --> 00:19:55,560 Speaker 2: twelve years ago. What'm I saying? Twenty five? Thirteen years ago? 356 00:19:55,680 --> 00:19:57,359 Speaker 2: Are they going to really have any memory of this 357 00:19:57,440 --> 00:19:59,639 Speaker 2: that they're gonna know? Yeah, we replaced a lot of 358 00:19:59,680 --> 00:20:02,840 Speaker 2: ec ms, was the first step. It would be interesting 359 00:20:02,880 --> 00:20:06,400 Speaker 2: to have a conversation with them and and and see 360 00:20:06,440 --> 00:20:07,280 Speaker 2: what that gets you. 361 00:20:08,040 --> 00:20:11,119 Speaker 3: Because you know, Ron my compliment to Toyota customer service 362 00:20:11,160 --> 00:20:15,760 Speaker 3: in California. Uh, the woman did check into it and 363 00:20:16,280 --> 00:20:18,840 Speaker 3: she read She says, well, let me see if it 364 00:20:18,920 --> 00:20:22,040 Speaker 3: is the CM that we found was the remedy. And 365 00:20:22,200 --> 00:20:24,560 Speaker 3: she took the time and was reading to me and 366 00:20:24,600 --> 00:20:27,359 Speaker 3: she says, I'm reading this and and she read out 367 00:20:27,400 --> 00:20:29,720 Speaker 3: loud and then she said, yes, that seems that it 368 00:20:30,040 --> 00:20:33,720 Speaker 3: should be the approach to it the ECM. And what 369 00:20:33,800 --> 00:20:37,240 Speaker 3: I'm what I'm also concerned about is if I were 370 00:20:37,320 --> 00:20:40,560 Speaker 3: to continue driving it for a while as is with 371 00:20:40,640 --> 00:20:44,879 Speaker 3: these intermittent symptoms, if it truly is the e CM, 372 00:20:44,960 --> 00:20:48,560 Speaker 3: which we don't know, would I burn out the transmission 373 00:20:48,760 --> 00:20:54,440 Speaker 3: or I'm fortunate in that my family had been military. 374 00:20:54,560 --> 00:20:57,359 Speaker 3: I learned a lot and we used to repair our vehicles. 375 00:20:57,440 --> 00:21:01,120 Speaker 3: So what would an approach to want a soft reset 376 00:21:01,160 --> 00:21:05,800 Speaker 3: by disconnecting the battery? And yeah, it's not gonna that's 377 00:21:05,840 --> 00:21:06,439 Speaker 3: not gonna do it. 378 00:21:06,440 --> 00:21:09,480 Speaker 2: Here do you not to get personal, cap But I'm 379 00:21:09,480 --> 00:21:11,360 Speaker 2: gonna get personal for a second. And nobody knows who 380 00:21:11,359 --> 00:21:13,360 Speaker 2: you are because it's radio. But you know, do you. 381 00:21:13,320 --> 00:21:16,080 Speaker 3: Walk with a cane sometimes? 382 00:21:16,520 --> 00:21:20,040 Speaker 2: So imagine imagine when you had to walk with a 383 00:21:20,119 --> 00:21:25,640 Speaker 2: cane and you didn't, right, you know, you'd get there. 384 00:21:26,119 --> 00:21:28,639 Speaker 2: You'd sort of strain your your ligaments and your joints, 385 00:21:28,640 --> 00:21:31,880 Speaker 2: but you'd get there, right. You know. It's it's sort 386 00:21:31,880 --> 00:21:34,320 Speaker 2: of the same way. Here's a car that needs a PCM, 387 00:21:34,480 --> 00:21:38,040 Speaker 2: or maybe it needs a PCM, right, So we're making 388 00:21:38,080 --> 00:21:40,800 Speaker 2: the joints in the ligaments of the transmission work harder 389 00:21:41,200 --> 00:21:44,440 Speaker 2: under a duress condition, and we're just beating it up. 390 00:21:45,240 --> 00:21:47,360 Speaker 2: So we could do that long enough to the point 391 00:21:47,359 --> 00:21:50,760 Speaker 2: where we need a knee or a transmission, or we 392 00:21:50,800 --> 00:21:52,720 Speaker 2: could walk with the cane or put a PCM in 393 00:21:52,760 --> 00:21:54,320 Speaker 2: it and see what that gets us. 394 00:21:55,119 --> 00:21:58,080 Speaker 3: You know, we're we're in our Arizona sunset, me in 395 00:21:58,119 --> 00:21:58,879 Speaker 3: the car, right. 396 00:21:58,960 --> 00:22:04,199 Speaker 2: Well, I get it, one hundred percent, kidd of I 397 00:22:04,240 --> 00:22:06,480 Speaker 2: get it, I really do. I just you know, the 398 00:22:06,560 --> 00:22:08,600 Speaker 2: other thing I want to caution you on is all 399 00:22:08,680 --> 00:22:11,399 Speaker 2: right and then I've got to go is if if 400 00:22:12,119 --> 00:22:14,000 Speaker 2: you know, if you do put a PCM in it, 401 00:22:14,440 --> 00:22:17,400 Speaker 2: I would strongly recommend that you get one from Toyota, 402 00:22:17,520 --> 00:22:20,800 Speaker 2: not not. You know, independent shops can do transmitson can 403 00:22:20,840 --> 00:22:23,359 Speaker 2: do computers and all. As if he was going to 404 00:22:23,480 --> 00:22:28,480 Speaker 2: use a Toyota PCM, great, but you know, for an 405 00:22:28,480 --> 00:22:35,320 Speaker 2: independent shop to go purchase an aftermarket quote unquote remand computer, nah, 406 00:22:35,640 --> 00:22:39,000 Speaker 2: Nah's I don't. I don't well, I don't think. I 407 00:22:39,040 --> 00:22:43,720 Speaker 2: don't think an aftermarket computer rebuilder has the technical ability 408 00:22:44,280 --> 00:22:47,360 Speaker 2: and I've said this for years to catch that intermittent 409 00:22:47,440 --> 00:22:50,720 Speaker 2: glitch that intermittent failure that once in a blue moon 410 00:22:50,840 --> 00:22:53,639 Speaker 2: high tide, you know, left turned tuesday. Kind of a 411 00:22:53,680 --> 00:22:57,560 Speaker 2: problem with the equipment they've got at their level because 412 00:22:57,600 --> 00:22:58,560 Speaker 2: they can't afford it. 413 00:22:59,400 --> 00:23:03,440 Speaker 3: Right, quality is what's important, right, it's and. 414 00:23:03,560 --> 00:23:06,399 Speaker 2: So many of these cars had this particular problem. If 415 00:23:06,400 --> 00:23:10,359 Speaker 2: you've got an aftermarket PCM or a used PCM, how 416 00:23:10,400 --> 00:23:12,840 Speaker 2: would you know that it's didn't solve your problem or 417 00:23:12,840 --> 00:23:15,159 Speaker 2: you're just getting a repeat of the original problem because 418 00:23:15,240 --> 00:23:19,119 Speaker 2: that computer still has that Reman problem in it. You know, 419 00:23:19,240 --> 00:23:21,200 Speaker 2: this is like when somebody says to me, Hey, Ron, 420 00:23:21,359 --> 00:23:24,080 Speaker 2: I'm getting a software update from my car. It does this, this, 421 00:23:24,160 --> 00:23:25,720 Speaker 2: and this. Can you tell me what's gonna fix it? 422 00:23:25,720 --> 00:23:28,439 Speaker 2: You know what The answer is, No, I can just 423 00:23:28,480 --> 00:23:30,240 Speaker 2: tell you that the software update is going to fix 424 00:23:30,280 --> 00:23:33,320 Speaker 2: it because the engineer installed that software. I can tell 425 00:23:33,359 --> 00:23:36,159 Speaker 2: you that the greater likelihood of p zero seven fifty 426 00:23:36,160 --> 00:23:39,440 Speaker 2: five is going to fix it because the pattern failure 427 00:23:39,480 --> 00:23:41,800 Speaker 2: shows us that Do I know what they did to 428 00:23:41,840 --> 00:23:43,679 Speaker 2: the PCM to make it fix it? 429 00:23:44,040 --> 00:23:44,119 Speaker 3: No? 430 00:23:44,359 --> 00:23:47,520 Speaker 2: Do I care? Not really, because it's not anything I 431 00:23:47,560 --> 00:23:51,280 Speaker 2: could purchase separately and install. You know, but in this, 432 00:23:51,480 --> 00:23:54,920 Speaker 2: in this case, you know the manufacturer has said, yeah, 433 00:23:55,040 --> 00:23:57,639 Speaker 2: we've got an ups We made a mistake. There's something 434 00:23:57,680 --> 00:24:00,240 Speaker 2: here that doesn't hold up to our level of expectationation. 435 00:24:00,760 --> 00:24:02,680 Speaker 2: This is what we want you to do. So I 436 00:24:02,720 --> 00:24:05,399 Speaker 2: don't want you or anybody to misread that. They're not 437 00:24:05,440 --> 00:24:08,240 Speaker 2: saying just put any old PCM in it. They want 438 00:24:08,600 --> 00:24:11,800 Speaker 2: whatever part number the bulletin talks about whatever brand or 439 00:24:12,200 --> 00:24:15,919 Speaker 2: level of quality that particular PCM is from Toyota to 440 00:24:15,960 --> 00:24:18,240 Speaker 2: go in the vehicle. And that's how you'll know if 441 00:24:18,280 --> 00:24:20,360 Speaker 2: it fixes it it does. If not, then step two 442 00:24:20,400 --> 00:24:24,960 Speaker 2: is a transmission. Now, you know, last thought before you 443 00:24:25,040 --> 00:24:27,840 Speaker 2: do any of this, you just got to ask yourself, 444 00:24:27,880 --> 00:24:29,480 Speaker 2: you know, do you want to get married to this car? 445 00:24:29,520 --> 00:24:31,240 Speaker 2: Because you're about to get married to this car for 446 00:24:31,280 --> 00:24:34,600 Speaker 2: the next four to six years to justify the expense. 447 00:24:34,680 --> 00:24:37,960 Speaker 2: So just just mull that over. And that's a pocketbook decision. 448 00:24:38,880 --> 00:24:42,360 Speaker 3: And I thank you for your suggestions. And I had 449 00:24:42,400 --> 00:24:45,320 Speaker 3: not thought of asking them to consider about the letter 450 00:24:45,320 --> 00:24:47,560 Speaker 3: because I disfigured it was past the expiration date. 451 00:24:48,040 --> 00:24:51,560 Speaker 2: It can't hurt. It can't hurt. Like Mama also, Mam 452 00:24:51,600 --> 00:24:53,280 Speaker 2: also said it can't hurt to ask. 453 00:24:53,760 --> 00:24:54,760 Speaker 3: So there you go. 454 00:24:55,200 --> 00:24:56,399 Speaker 2: Well, you can get us. 455 00:24:56,840 --> 00:24:59,760 Speaker 3: So your program means so so much. It plays out 456 00:24:59,840 --> 00:25:02,399 Speaker 3: here and twothon at five o'clock in the morning, and 457 00:25:02,920 --> 00:25:05,520 Speaker 3: I lay there listening to it, and sometimes I doze off. 458 00:25:05,560 --> 00:25:08,240 Speaker 3: But I've learned a lot, and I so appreciate your 459 00:25:08,600 --> 00:25:11,800 Speaker 3: your educating us and keeping us knowledgeable about things that 460 00:25:11,840 --> 00:25:13,880 Speaker 3: are changing to in the world of vehicles. 461 00:25:13,960 --> 00:25:14,639 Speaker 2: You're very welcome. 462 00:25:15,200 --> 00:25:19,080 Speaker 3: Our doctor's offices. Take could take a lesson from how 463 00:25:19,160 --> 00:25:22,520 Speaker 3: you helped to teach us. So I thank you very well. 464 00:25:22,560 --> 00:25:24,520 Speaker 3: Take care of run, Thank you for contacting. 465 00:25:24,560 --> 00:25:26,680 Speaker 2: Bye bye, You're welcome. Bye bye, you'd be well. I'm 466 00:25:26,720 --> 00:25:28,640 Speaker 2: ronnin Andy and the car Doctor. We'll be back right 467 00:25:28,680 --> 00:25:34,680 Speaker 2: after this. Hey, let's go to Greg and Arizona. Greg, 468 00:25:34,720 --> 00:25:36,680 Speaker 2: my apologies. I know I took some time on that call, 469 00:25:36,720 --> 00:25:38,520 Speaker 2: but I just wanted to cover the bases. I appreciate 470 00:25:38,520 --> 00:25:40,480 Speaker 2: your patience. How can I help you today, sir? 471 00:25:41,160 --> 00:25:42,880 Speaker 4: Yes, hi, Ron, thanks for taking my call. 472 00:25:43,000 --> 00:25:43,480 Speaker 2: You're welcome. 473 00:25:44,200 --> 00:25:46,919 Speaker 4: I have a nineteen ninety four Chevy Blazer. It's a 474 00:25:46,960 --> 00:25:49,560 Speaker 4: full size, four whettle drive and I had the block 475 00:25:49,640 --> 00:25:54,040 Speaker 4: replaced and as soon after that, I noticed while driving it, 476 00:25:54,040 --> 00:25:57,440 Speaker 4: if I hit a bump, this speedometer was flashing to zero. 477 00:25:57,600 --> 00:25:59,520 Speaker 4: It was shorting. I guess is what I found out 478 00:25:59,560 --> 00:26:03,440 Speaker 4: this was symptom. And I took it back to him 479 00:26:03,440 --> 00:26:05,119 Speaker 4: and he says, well, I doubt that's what it is. 480 00:26:06,040 --> 00:26:08,840 Speaker 4: It's most likely something in the dash that the dash 481 00:26:08,880 --> 00:26:12,520 Speaker 4: is shorting. But it's too coincidental that this happened after 482 00:26:12,560 --> 00:26:15,720 Speaker 4: the block was replaced. What do you think? 483 00:26:16,160 --> 00:26:19,359 Speaker 2: I think it is coincidental unless they pinched a wire 484 00:26:19,520 --> 00:26:24,680 Speaker 2: during engine replacement. The way I would break it down is, now, 485 00:26:24,720 --> 00:26:28,600 Speaker 2: this is this is a a traditional I'm trying to 486 00:26:28,600 --> 00:26:30,680 Speaker 2: think of what this cluster looked like in ninety four. 487 00:26:30,960 --> 00:26:33,239 Speaker 2: Is this a digital output display or is this an 488 00:26:33,280 --> 00:26:36,040 Speaker 2: analog display? Does it look like a needle in a spanometer? 489 00:26:37,000 --> 00:26:39,400 Speaker 4: Yes, it looks like a needle needle right. 490 00:26:39,760 --> 00:26:44,720 Speaker 2: So, and it's just it's just when you hit a bump. Yes, okay, 491 00:26:45,200 --> 00:26:49,399 Speaker 2: So the vehicle speed sensor. Does this car have cruise control? 492 00:26:50,520 --> 00:26:50,760 Speaker 4: Yes? 493 00:26:51,080 --> 00:26:53,440 Speaker 2: If you put the cruise on and hit a bump, 494 00:26:53,480 --> 00:26:54,720 Speaker 2: does the crews disengage? 495 00:26:55,920 --> 00:26:59,960 Speaker 4: I haven't. It's I haven't written it lately. 496 00:27:00,960 --> 00:27:05,359 Speaker 2: Here's why I say that, Because vehicle speed signal comes 497 00:27:05,400 --> 00:27:08,600 Speaker 2: out of the VSS at the tail shaft of the transmission. 498 00:27:08,640 --> 00:27:11,840 Speaker 2: It's just an AC signal generator all right. It's like 499 00:27:11,880 --> 00:27:14,800 Speaker 2: a pickup coil mounted in the back of the back 500 00:27:14,840 --> 00:27:18,280 Speaker 2: of the transmission that sends a signal up to the DRAC, 501 00:27:18,359 --> 00:27:21,679 Speaker 2: which is the digital read module in the back of 502 00:27:21,720 --> 00:27:23,800 Speaker 2: the glove box next to the PCM, and then that 503 00:27:23,840 --> 00:27:25,840 Speaker 2: converts that signal so it can send it over to 504 00:27:25,840 --> 00:27:29,560 Speaker 2: the PCM. It's a buffer, right. We can read that 505 00:27:29,600 --> 00:27:32,720 Speaker 2: signal a multitude of different ways. We could look at 506 00:27:32,720 --> 00:27:34,720 Speaker 2: it on a scan tool, we could look at it 507 00:27:34,760 --> 00:27:38,360 Speaker 2: with a lab scope, but we could also do something 508 00:27:38,400 --> 00:27:41,800 Speaker 2: where just as simple as pie, just put it on cruise. 509 00:27:42,600 --> 00:27:45,320 Speaker 2: If the crews were to shut off, then I'm going 510 00:27:45,359 --> 00:27:48,119 Speaker 2: to tell you somehow the signal either going to the 511 00:27:48,160 --> 00:27:51,920 Speaker 2: PCM or the DRACK is being cut off and causing 512 00:27:51,920 --> 00:27:57,000 Speaker 2: it to fail. If the cruise stays engaged, that means 513 00:27:57,000 --> 00:28:00,760 Speaker 2: that the PCM is still receiving proper signal and that 514 00:28:01,040 --> 00:28:03,680 Speaker 2: the distance is Now we've now cut the circuit in half. 515 00:28:03,880 --> 00:28:06,720 Speaker 2: Think of it like this, right, The vehicle speed sensors 516 00:28:06,840 --> 00:28:09,880 Speaker 2: in the tail shaft of the trends, so from there 517 00:28:09,920 --> 00:28:12,080 Speaker 2: it goes to the PCM and the DRAG which are 518 00:28:12,119 --> 00:28:14,399 Speaker 2: in the glove box, and from those it goes to 519 00:28:14,480 --> 00:28:18,479 Speaker 2: the to the instrument cluster. Okay, you're with me. If 520 00:28:18,800 --> 00:28:22,520 Speaker 2: if if you put it on cruise and the signal 521 00:28:22,600 --> 00:28:25,840 Speaker 2: drops out when you hit the bump or a bumpy road, 522 00:28:25,960 --> 00:28:31,200 Speaker 2: repetitive bumpy road, right, you know, that's telling us that 523 00:28:31,760 --> 00:28:36,760 Speaker 2: the problem is related to loss of signal. If it 524 00:28:36,920 --> 00:28:42,800 Speaker 2: stays engaged, that means that the and but we still 525 00:28:42,840 --> 00:28:46,080 Speaker 2: lose this spanometer. That means somewhere between the PCM and 526 00:28:46,120 --> 00:28:50,320 Speaker 2: the instrument cluster, we've lost command to control the cluster. 527 00:28:50,600 --> 00:28:53,440 Speaker 2: How long ago was the engine block replaced? 528 00:28:55,120 --> 00:28:58,280 Speaker 4: Probably about six years ago. But I haven't been driving 529 00:28:58,320 --> 00:29:02,200 Speaker 4: it too much. I've been waiting to repair, remodel, restore 530 00:29:02,240 --> 00:29:02,800 Speaker 4: the inside. 531 00:29:02,840 --> 00:29:06,400 Speaker 2: So the engine was replaced six years ago, and it's 532 00:29:06,520 --> 00:29:08,560 Speaker 2: just recently that you started driving it. 533 00:29:10,600 --> 00:29:13,520 Speaker 4: Well, no, ever since I ever since I've been driving it, 534 00:29:13,520 --> 00:29:16,840 Speaker 4: it's been doing after the engine. It's been doing this shorting. 535 00:29:18,040 --> 00:29:20,600 Speaker 4: But I really haven't haded on the freeway where I 536 00:29:20,640 --> 00:29:21,480 Speaker 4: was using. 537 00:29:22,680 --> 00:29:26,680 Speaker 2: Cruise. Okay, that's fair, but that's that's part of the 538 00:29:26,680 --> 00:29:29,560 Speaker 2: way I would, you know, for for you the consumer, 539 00:29:29,600 --> 00:29:32,800 Speaker 2: to break it down, that's part of what I would do. 540 00:29:32,440 --> 00:29:36,680 Speaker 2: If it loses cruise, well then I've got a signal dropout? 541 00:29:36,760 --> 00:29:39,920 Speaker 2: Why do I have a signal dropout? Is it possible 542 00:29:40,520 --> 00:29:44,880 Speaker 2: that wiring coming up from the transmission. It would be 543 00:29:44,960 --> 00:29:47,160 Speaker 2: kind of odd that we pinched the one of the 544 00:29:47,200 --> 00:29:50,040 Speaker 2: two wires coming out of the vehicle speed sensor coming 545 00:29:50,120 --> 00:29:52,760 Speaker 2: up to the vehicle was pinched and caused as a 546 00:29:52,800 --> 00:29:55,360 Speaker 2: result of doing the engine. That would be you know, 547 00:29:55,360 --> 00:29:57,880 Speaker 2: why aren't we affecting something else? Would be my question 548 00:29:58,720 --> 00:30:01,680 Speaker 2: right right? And and at that point. The other thing 549 00:30:01,720 --> 00:30:03,160 Speaker 2: I would look at is if I put it on 550 00:30:03,200 --> 00:30:05,280 Speaker 2: a scan tool, because I can still run a scan 551 00:30:05,360 --> 00:30:07,560 Speaker 2: tool in ninety four, it would just be in OBD one. 552 00:30:08,040 --> 00:30:10,560 Speaker 2: It would be something old school. Or I would look 553 00:30:10,560 --> 00:30:12,760 Speaker 2: at it with a labscope. Do I have signal loss? 554 00:30:13,160 --> 00:30:15,080 Speaker 2: You know which which end of the problem do we 555 00:30:15,120 --> 00:30:17,160 Speaker 2: want to attack at the trans or at the cluster. 556 00:30:17,640 --> 00:30:21,680 Speaker 2: It would not be impossible for this to have a 557 00:30:21,720 --> 00:30:25,840 Speaker 2: bad cluster. They were common back in the day, right. 558 00:30:26,360 --> 00:30:29,040 Speaker 2: The other thing, and what this might develop into is 559 00:30:29,080 --> 00:30:33,560 Speaker 2: if this becomes a consistent loss of spinometer needle position 560 00:30:34,680 --> 00:30:37,240 Speaker 2: or the spanometer, does it ereact to radic gregg? Does 561 00:30:37,240 --> 00:30:39,320 Speaker 2: it ever speed up and seem like it's going faster 562 00:30:39,400 --> 00:30:40,840 Speaker 2: than you actually are. 563 00:30:41,760 --> 00:30:43,560 Speaker 4: No, No, it seems like it's steady. 564 00:30:43,720 --> 00:30:46,520 Speaker 2: Only when I get that bumped it flakes off. Try 565 00:30:46,600 --> 00:30:48,760 Speaker 2: cruise control. Let's do cruise control first, and then we 566 00:30:48,800 --> 00:30:50,320 Speaker 2: can talk further about it if we have to. 567 00:30:51,200 --> 00:30:53,560 Speaker 4: Okay, another question on the same vehicle. 568 00:30:53,640 --> 00:30:55,880 Speaker 2: I'll tell you what. Stay put, Stay put, let me 569 00:30:55,880 --> 00:30:57,320 Speaker 2: pull over, take the pus. When we come back, we'll 570 00:30:57,320 --> 00:30:59,240 Speaker 2: finish up. I'm running any in the car. Doctor, We'll 571 00:30:59,280 --> 00:31:05,080 Speaker 2: be back right after that. Yes, Hey, let's go back 572 00:31:05,120 --> 00:31:07,960 Speaker 2: to Greg Arizona. Greg. One last thought on the speedo 573 00:31:08,040 --> 00:31:12,640 Speaker 2: before we move on to the next question. The odometer. Well, 574 00:31:12,680 --> 00:31:14,320 Speaker 2: I guess it happens so quick, you can't tell if 575 00:31:14,360 --> 00:31:15,320 Speaker 2: the odometer. 576 00:31:15,000 --> 00:31:20,600 Speaker 4: Stops, right, No, I don't think so. 577 00:31:21,080 --> 00:31:24,120 Speaker 2: Okay, right, yeah, it wouldn't, so I just I would 578 00:31:24,120 --> 00:31:26,360 Speaker 2: pay attention to that too, because that will also tell 579 00:31:26,400 --> 00:31:30,920 Speaker 2: us if the odometer continues to function but the speedo doesn't. 580 00:31:31,200 --> 00:31:34,680 Speaker 2: You know, the needle actually physically stops or drops or hiccups, 581 00:31:35,240 --> 00:31:38,840 Speaker 2: but the odometer seems to work normal, then I would 582 00:31:38,920 --> 00:31:42,360 Speaker 2: question the instrument cluster as well. That tends to point 583 00:31:42,360 --> 00:31:44,480 Speaker 2: to an issue there. So second question, well, I can 584 00:31:44,480 --> 00:31:45,240 Speaker 2: get you go ahead? 585 00:31:46,240 --> 00:31:49,479 Speaker 4: Where can I get a decent dash replacement for this vehicle. 586 00:31:49,640 --> 00:31:51,840 Speaker 4: I don't really want to put an aftermarket plastic on. 587 00:31:52,200 --> 00:31:57,600 Speaker 2: Right, you mean the actual gauges themselves, or the carrier 588 00:31:57,680 --> 00:31:58,320 Speaker 2: and the cluster. 589 00:31:59,080 --> 00:32:01,960 Speaker 4: Oh, the the dashboard on top. 590 00:32:02,440 --> 00:32:06,440 Speaker 2: Oh, the de padded dash. Who is it LM's LMC truck. 591 00:32:07,320 --> 00:32:07,520 Speaker 3: Uh. 592 00:32:07,560 --> 00:32:11,120 Speaker 2: Oh, they're gonna have Yeah, they're gonna have the aftermarket stuff. 593 00:32:11,160 --> 00:32:14,000 Speaker 2: As far as oe boy, brother, you know you're gonna 594 00:32:14,000 --> 00:32:16,120 Speaker 2: have to dig up a part number and start scrounging. 595 00:32:16,360 --> 00:32:18,920 Speaker 2: I mean, there's no because the problem is, that's not 596 00:32:18,960 --> 00:32:22,720 Speaker 2: a cookie cutter vehicle anymore. You know, there's there's that's 597 00:32:22,760 --> 00:32:25,479 Speaker 2: not what I call a catalog car. Nobody, you know, 598 00:32:25,520 --> 00:32:29,520 Speaker 2: nobody's restoring those. You know, I'm not so impressed by 599 00:32:29,560 --> 00:32:31,440 Speaker 2: the fact that I restored a fifty five Chevy to 600 00:32:31,480 --> 00:32:32,800 Speaker 2: make it look like it did, because all I had 601 00:32:32,840 --> 00:32:35,240 Speaker 2: to do is open a catalog and be fussy. But 602 00:32:35,800 --> 00:32:40,560 Speaker 2: restoring a ninety four Blazer, that's that's a trick, right, 603 00:32:40,600 --> 00:32:42,680 Speaker 2: There's there's not that much stuff. Listen. I was standing 604 00:32:42,760 --> 00:32:44,760 Speaker 2: in line at the pizza reel last night. You'll appreciate 605 00:32:44,760 --> 00:32:46,880 Speaker 2: this story. We'll close out the hour here. I ran 606 00:32:46,880 --> 00:32:49,080 Speaker 2: into my friend Tom he's trying to sell his late 607 00:32:49,120 --> 00:32:52,959 Speaker 2: father in law's forty seven Lincoln, and he said, nobody 608 00:32:52,960 --> 00:32:55,680 Speaker 2: wants it. I said, yeah, nobody wants a forty seven Lincoln. 609 00:32:55,720 --> 00:32:58,640 Speaker 2: You can't restore it anymore. There's there's there's no parts 610 00:32:58,680 --> 00:33:01,120 Speaker 2: for it, there's no market for it. The market that 611 00:33:01,160 --> 00:33:04,720 Speaker 2: wanted that car is going away. So the classic car 612 00:33:05,160 --> 00:33:08,600 Speaker 2: industry is changing rapidly. But you know what, we'll put 613 00:33:08,640 --> 00:33:10,440 Speaker 2: it out there, Greg. If anybody knows what place Greg 614 00:33:10,440 --> 00:33:12,480 Speaker 2: can get a dash for a ninety four Blazer by 615 00:33:12,480 --> 00:33:15,640 Speaker 2: all means, let us know. Greg. I appreciate the conversation. 616 00:33:15,880 --> 00:33:17,960 Speaker 2: I'm ronning Andy in the Car Doctor till the next time. 617 00:33:18,120 --> 00:33:21,840 Speaker 2: Good mechanics aren't expensive, they're priceless. See you