1 00:00:00,280 --> 00:00:04,200 Speaker 1: Don't answer the phone. Elvis Duran, see Elvis durand phones happen. 2 00:00:04,240 --> 00:00:05,720 Speaker 1: All right, Danielle, what's it all about today? 3 00:00:05,720 --> 00:00:06,040 Speaker 2: All right? 4 00:00:06,040 --> 00:00:09,480 Speaker 3: Well, Paul and Shannon just had a baby and it's 5 00:00:09,520 --> 00:00:10,160 Speaker 3: a baby girl. 6 00:00:10,200 --> 00:00:11,400 Speaker 1: They named her Danielle. 7 00:00:11,520 --> 00:00:14,240 Speaker 3: She ordered some birth announcements that she wanted to send 8 00:00:14,240 --> 00:00:17,159 Speaker 3: out to her friends and they came back wrong. So 9 00:00:17,600 --> 00:00:20,320 Speaker 3: she obviously is waiting for a call from the place 10 00:00:20,360 --> 00:00:22,680 Speaker 3: that she ordered from to see if they could correct it. 11 00:00:22,880 --> 00:00:25,840 Speaker 1: I'm calling to tell her it is not gonna happen. Hmm. 12 00:00:26,680 --> 00:00:29,120 Speaker 1: Let's see what happens in today's phone tap. 13 00:00:29,640 --> 00:00:31,920 Speaker 3: Hello, Yeah, Hi, I'm looking for Shannon. 14 00:00:31,960 --> 00:00:33,800 Speaker 2: Please, this is Shannon. 15 00:00:34,040 --> 00:00:36,640 Speaker 3: Yeah, Hi, Shannon, This is Stephanie from deterst Engravings. 16 00:00:37,760 --> 00:00:39,880 Speaker 2: Oh my, did you get my call? 17 00:00:40,840 --> 00:00:42,720 Speaker 1: What was the problem. 18 00:00:43,000 --> 00:00:47,239 Speaker 2: Well, I affered the welcome to the Jungle birth announcements 19 00:00:47,520 --> 00:00:50,920 Speaker 2: and there must have been some mistake because it says 20 00:00:51,000 --> 00:00:54,320 Speaker 2: meet our daughter Daniel and my daughter is Danielle. 21 00:00:55,120 --> 00:00:55,960 Speaker 1: Yeah, it says welcome. 22 00:00:55,960 --> 00:00:58,440 Speaker 3: I have here the order Welcome to the Jungle, meet 23 00:00:58,480 --> 00:00:59,720 Speaker 3: our new daughter daniel. 24 00:01:00,160 --> 00:01:01,720 Speaker 2: My daughter's name is Danielle. 25 00:01:02,040 --> 00:01:04,560 Speaker 1: So then why did you type Daniel on the order form. 26 00:01:04,600 --> 00:01:09,000 Speaker 2: Well, I obviously didn't type daniel. My daughter's name is 27 00:01:09,080 --> 00:01:12,600 Speaker 2: Danielle d A N I E L L E. 28 00:01:12,880 --> 00:01:15,319 Speaker 3: Well that's how I would spell it too. By apparently 29 00:01:15,440 --> 00:01:17,560 Speaker 3: you're spelling it daniel. I don't know how you people 30 00:01:17,560 --> 00:01:20,480 Speaker 3: think you new parents nowadays. You you this is an 31 00:01:20,480 --> 00:01:22,759 Speaker 3: opportunity for you to make the name a little more 32 00:01:22,800 --> 00:01:24,720 Speaker 3: exotic than Neelle. 33 00:01:25,319 --> 00:01:26,959 Speaker 2: No, that's not what I want. I don't want her 34 00:01:27,040 --> 00:01:28,959 Speaker 2: name to be exotic. I want her name to be Danielle, 35 00:01:29,680 --> 00:01:33,399 Speaker 2: n Annyelle. Are you for real right now? 36 00:01:33,640 --> 00:01:35,639 Speaker 1: This is how you spelled it on the order form. 37 00:01:36,480 --> 00:01:38,280 Speaker 2: It is not spelled that way on the order form. 38 00:01:38,280 --> 00:01:40,720 Speaker 2: I would not spell it that way on the order form. Okay. 39 00:01:40,800 --> 00:01:42,520 Speaker 2: I just had to give birth and ousements to my 40 00:01:42,760 --> 00:01:45,440 Speaker 2: entire family, okay, and I want it to be Danielle. 41 00:01:45,440 --> 00:01:47,960 Speaker 2: I put Danielle. Okay, okay very much. 42 00:01:48,080 --> 00:01:50,200 Speaker 3: You know, we have no refund policy, and if we 43 00:01:50,200 --> 00:01:53,080 Speaker 3: were mistaken, we would give you a refund. But I 44 00:01:53,120 --> 00:01:57,560 Speaker 3: didn't make the mistake, and so it's a personalized I. 45 00:01:57,480 --> 00:01:59,720 Speaker 2: Didn't make a mistake. I didn't make a mistake. 46 00:02:00,080 --> 00:02:01,840 Speaker 1: What are you getting so upset about? You can easily 47 00:02:01,920 --> 00:02:02,880 Speaker 1: fix it at home. 48 00:02:04,400 --> 00:02:07,000 Speaker 2: Because I have to send four hundred cars out to 49 00:02:07,080 --> 00:02:09,680 Speaker 2: my entire family and friends. Okay, and I'm not going 50 00:02:09,760 --> 00:02:12,639 Speaker 2: to send it to my daughter daniel when her name 51 00:02:12,720 --> 00:02:13,880 Speaker 2: is Danielle. Thank you. 52 00:02:14,000 --> 00:02:16,160 Speaker 3: Okay, Okay, Well, what you need to do is go 53 00:02:16,320 --> 00:02:20,160 Speaker 3: over and purchase a precise V five rolling ball extra 54 00:02:20,280 --> 00:02:24,600 Speaker 3: fine pen from Pie because we have found in our 55 00:02:24,639 --> 00:02:27,520 Speaker 3: research that it is the same exact color ink. And 56 00:02:27,600 --> 00:02:29,079 Speaker 3: you can just go ahead and put the L on 57 00:02:29,120 --> 00:02:31,240 Speaker 3: the E in there yourself and it will look exactly 58 00:02:31,240 --> 00:02:31,760 Speaker 3: the same. 59 00:02:31,600 --> 00:02:34,200 Speaker 2: With my newborn baby sitting here. That's what I have 60 00:02:34,440 --> 00:02:36,200 Speaker 2: time to do. Yeah, thank you. 61 00:02:36,320 --> 00:02:38,880 Speaker 3: Okay, maybe you got a problem with your like keyboard, 62 00:02:38,960 --> 00:02:41,200 Speaker 3: unplug it from the computer and plug it back in. 63 00:02:41,560 --> 00:02:42,280 Speaker 1: Maybe a key with. 64 00:02:42,360 --> 00:02:44,920 Speaker 2: Stopping with the keyboard. Okay, it is not a problem 65 00:02:44,960 --> 00:02:45,639 Speaker 2: with the keyboard. 66 00:02:45,639 --> 00:02:47,919 Speaker 1: I'm not so you did mean Daniel. 67 00:02:48,280 --> 00:02:52,440 Speaker 2: No, I didn't. You're just you're just making me blustered 68 00:02:52,560 --> 00:02:55,079 Speaker 2: because I'm so confused right now. It's what's happening. 69 00:02:55,240 --> 00:02:57,520 Speaker 1: Well, it's not my fault you confuse about your kids name. 70 00:02:58,560 --> 00:03:02,040 Speaker 2: It's eye fall right, I'm not confused about that, Okay, 71 00:03:02,120 --> 00:03:06,760 Speaker 2: I'm confused as to why this company would be so stupid. 72 00:03:07,480 --> 00:03:10,440 Speaker 1: When you say stupid you're talking about yourself? 73 00:03:12,080 --> 00:03:14,079 Speaker 2: Are you kidding me? Right now? I just want to 74 00:03:14,560 --> 00:03:18,280 Speaker 2: have you also been through pregnancy for nine months? Yes? 75 00:03:19,200 --> 00:03:20,200 Speaker 1: Yeah? 76 00:03:20,240 --> 00:03:22,080 Speaker 2: And what's your kid's name? Huh? 77 00:03:22,240 --> 00:03:23,200 Speaker 1: John? 78 00:03:23,600 --> 00:03:27,000 Speaker 2: And so what if you ordered worst announcement cards and 79 00:03:27,040 --> 00:03:30,160 Speaker 2: they came back as Joan? How would you feel about that? 80 00:03:30,320 --> 00:03:32,359 Speaker 2: H j O A N. 81 00:03:33,840 --> 00:03:35,080 Speaker 1: My kid's name isn't Joan. 82 00:03:37,160 --> 00:03:40,480 Speaker 2: I wouldn't have stupid right now? Are you stupid? 83 00:03:40,520 --> 00:03:42,480 Speaker 3: I wouldn't have put that into the order form because 84 00:03:42,480 --> 00:03:43,400 Speaker 3: that's not my kid's name. 85 00:03:43,480 --> 00:03:46,240 Speaker 2: I think you need to check your atittudram okay, because 86 00:03:46,280 --> 00:03:50,120 Speaker 2: I am I am as the customer is always. 87 00:03:50,320 --> 00:03:52,040 Speaker 1: What can you do me a favor? 88 00:03:52,840 --> 00:03:55,480 Speaker 3: What? Just raise your kid to listen to Elvis Durant 89 00:03:55,480 --> 00:03:57,320 Speaker 3: in the Morning Show and then we'll give you a refund. 90 00:03:58,000 --> 00:04:01,400 Speaker 3: What this is Dean Yemen Narrow from Elvis duran in 91 00:04:01,400 --> 00:04:05,600 Speaker 3: the Morning Show and you just got phone taffed, like. 92 00:04:08,240 --> 00:04:09,600 Speaker 1: Is your husband Paul on the phone? 93 00:04:09,600 --> 00:04:16,440 Speaker 2: Paul? Oh my god, the Elvis Durant's phone tail