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Speaker 1: If you have a Samsung Galaxy phone, there is something

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Speaker 1: you should do right now, why you should never let

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Speaker 1: AI generate your passwords, and the reason a tiny Kodak

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Speaker 1: camera is going viral. Plus your tech questions answered. What's

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Speaker 1: going on? I'm Rich Demiro and this is Rich on Tech.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: the tech should be interesting, useful and fun. All Right,

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Speaker 1: here we go, let's do it. Let's open up those

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Speaker 1: phone lines at triple eight Rich one oh one. That's

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Kim is standing by to get your call on the air.

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Speaker 1: Give me a call. If you have a question about technology,

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Speaker 1: email is also open. Just go to rich on Tech

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Speaker 1: dot tv and hit contact. All right, We've got a

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Speaker 1: couple of great guests this week. We're gonna talk about

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Speaker 1: some really interesting stuff. Number one, how satellite powered Bluetooth

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Speaker 1: could transform search and rescue by detecting everyday devices from space.

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Speaker 1: That's an interesting one. Alex Harrow from the Hubble Network

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Speaker 1: will be here to talk about that. Then we got

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Speaker 1: Jeremy walk in from Number barn. He's going to talk

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Speaker 1: about how you can look beyond the three big wireless

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Speaker 1: carriers and save some money. And later in the show,

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Speaker 1: we've got cybersecurity expert JP Castelanos. He's going to explain

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Speaker 1: the biggest tech threats hitting consumers right now and what

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Speaker 1: you can do to stay protected. Well, I hope you're

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Speaker 1: having a fantastic day. It feels really good to be

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Speaker 1: back in the studio here. Last two weekends, I was

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Speaker 1: on the road in New Jersey and the bitter cold,

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Speaker 1: and then in Las Vegas for my brother's bachelor party.

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Speaker 1: And I am back here, home, sweet home, in the studio.

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Speaker 1: It feels so nice. I'm also wearing if you're watching

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Speaker 1: on the KTLA plus stream, we don't live stream the show,

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Speaker 1: but we show the first ten minutes of the show

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Speaker 1: on KTLA plus. That's the free streaming app for Fire TV.

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Speaker 1: Let's see Roku and also Apple TV and some Samsung TV.

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Speaker 1: She can watch some of the behind the scenes here.

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Speaker 1: But I'm wearing a Caterpillar sweatshirt. This was a surprise

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Speaker 1: because I was at CS a couple months ago at

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Speaker 1: the Caterpillar booth and they said, do you want a sweatshirt,

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Speaker 1: and I said sure, they said we'll send you one.

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Speaker 1: Forgot all about it and it finally arrived and it's

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Speaker 1: very very comfortable, I have to say. So, let's see.

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Speaker 1: This week, Gemini got a new trick. I know we

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Speaker 1: talk about AI a lot. There's so many pros and

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Speaker 1: cons of AI, but if you're using it in your

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Speaker 1: job or in your personal life, you know it could

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Speaker 1: be kind of fun. Right Well, it has a new

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Speaker 1: trick up its sleeve. Gemini can now make music. They

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Speaker 1: added this thing called Leria three. This is their AI

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Speaker 1: music model. All you have to do is type in

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Speaker 1: a description, upload a photo or a video, and Gemini

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Speaker 1: will generate a thirty second original track with music, lyrics,

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Speaker 1: and style. I mean, it's really quite impressive what it

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Speaker 1: can do. So I generated a song and it's it's

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Speaker 1: I just put in a photo of myself doing this

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Speaker 1: radio show, and I guess I'll just let you hear

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Speaker 1: what it sounds like. All right, righty, I'm gonna play this.

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Speaker 2: Here we go.

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Speaker 1: I got to bring it to the beginning here, can

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Speaker 1: you hear that?

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Speaker 3: Bringing you tech news beyond Compare with helpful tips and

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Speaker 3: gadget reviews. And updates to keep you ahead of the news.

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Speaker 3: Get actionable advice.

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Speaker 1: You can truck us Rich Shanteg taking a slow walk

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Speaker 1: out of the studio. At this point, I'm ai, this

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Speaker 1: is a jingle. It might have taken someone many, many

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Speaker 1: hours to make something like that, and then they probably

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Speaker 1: get fired. But that's what you can get with a

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Speaker 1: I and Look, this is not meant to replace the

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Speaker 1: professionals out there. This is not meant to replace composers

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Speaker 1: and people that write music for a living. Google says,

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Speaker 1: this is just for fun. It's to be creative. Let's

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Speaker 1: say you're making a birthday card, a digital birthday card

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Speaker 1: for someone. You want a little soundtrack and you want

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Speaker 1: their name in it. You want it to be personalized.

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Speaker 1: That's what this is all about. Maybe you want to

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Speaker 1: do something like a little video for Instagram or TikTok.

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Speaker 1: You want to make your own soundtrack. This is what

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Speaker 1: that's all about. So it's rolling out right now. If

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Speaker 1: you have access to Gemini on the web, which everyone does,

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Speaker 1: you should be able to see it. Just go to

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Speaker 1: Gemini dot Google dot com tap tools and it says

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Speaker 1: create music. And by the way, their tools have gotten

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Speaker 1: quite elaborate. Over the past couple of years. Now you

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Speaker 1: can create images, you can do deep research, you can

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Speaker 1: create videos, music. I mean, there's a lot, and these

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Speaker 1: AI tools just continue to evolve on a weekly basis.

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Speaker 1: Something else I've been playing with this week this tiny camera.

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Speaker 1: This is called the Kodak CHARMERA. You can't see it,

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Speaker 1: but it is. I mean, if you're watching on the

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Speaker 1: KTLA Plus you can, but this is a tiny camera.

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Speaker 1: It fits in the palm of your hand. And people

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Speaker 1: are going nuts over these things. And so I mentioned

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Speaker 1: this on the news. One of the distributors sent me

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Speaker 1: one to test it out. It's a blind box, if

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Speaker 1: you know what that means. Basically, you buy this sight

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Speaker 1: on scene. It's about thirty dollars. You don't know which

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Speaker 1: one you're gonna get. There's about seven of them, but

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Speaker 1: they're all tiny. They all have the Kodak branding on them.

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Speaker 1: It's a tiny digital camera with just a couple of switches,

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Speaker 1: a little viewfinder, a tiny little screen on the back

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Speaker 1: so you can see the picture that you're taking. On

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Speaker 1: the bottom. It's got USBC, it's got a micro SD

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Speaker 1: card slot, and you basically just take pictures with this thing.

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Speaker 1: And they are not high quality under two megabytes. They

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Speaker 1: also have a whole bunch of filters. It's really tough

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Speaker 1: to take a selfie because the lens is not that wide,

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Speaker 1: and the photos when you look at them on your

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Speaker 1: phone they look kind of fun. When you look at

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Speaker 1: them blown up on a big screen, they are not

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Speaker 1: high quality at all. But I will tell you this

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Speaker 1: is fun. It's nostalgic. We are so obsessed with smartphone

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Speaker 1: picture quality. This completely throws that out the window. So

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Speaker 1: I've been taking pictures with this thing of my kids

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Speaker 1: and you know, of myself and all this stuff, and

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Speaker 1: it's just kind of fun. I see the appeal, right,

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Speaker 1: I see why people want this thing on their keychain.

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Speaker 1: It's all about the vibe, right, It's not about the quality.

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Speaker 1: It's all about just having a little fun. I could

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Speaker 1: see these things if you go to a wedding. I

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Speaker 1: could see people putting these on the table like we

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Speaker 1: used to do with disposable cameras. But here's the thing.

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Speaker 1: I have not taken a bunch of pictures in low light,

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Speaker 1: but I'm guessing in low light you are not going

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Speaker 1: to get a very good picture. But if you just

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Speaker 1: want something fun, you just want something a little retro.

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Speaker 1: It's undeniably different, and you can put it in your pocket,

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Speaker 1: put it on your keychain, makes a little sound, there's

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Speaker 1: even a little flash. So again it's called the Codec

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Speaker 1: CHARMERA good luck getting one. They sell out as soon

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Speaker 1: as they get in stock, they sell out. Let's see

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Speaker 1: if it's even on Amazon. Okay, it's on Amazon. Oh well,

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Speaker 1: I take it back. You can easily buy on Amazon

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Speaker 1: thirty five dollars, free delivery in three days. Okay, So

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Speaker 1: that tells me that they are not you know, there's

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Speaker 1: not a whole bunch, and there's a whole set you

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Speaker 1: can buy for Oh wow, you can buy a whole

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Speaker 1: box of these things for about two hundred dollars. But

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Speaker 1: again you find them. A lot of local people are

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Speaker 1: selling them. I could see if you have like a

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Speaker 1: little business, like you know, a little candy store or something,

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Speaker 1: you have these on the on the checkout stand. It's

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Speaker 1: kind of an impulse buy, but really fun. Seven different designs,

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Speaker 1: and I got the one that is the red Kodak one.

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Speaker 1: And if you want to see the pictures that I took,

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Speaker 1: just go to my website or go to my Instagram.

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Speaker 1: Actually at rich on Tech. Oh, if you have a

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Speaker 1: Samsung Galaxy phone, there is something you should do that

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Speaker 1: you have not been able to do for a very

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Speaker 1: long time. Samsung Galaxy phones are once again receiving Google

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Speaker 1: Play system updates. I don't know what the deal was,

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Speaker 1: but you couldn't get one of these for so long. Now.

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Speaker 1: These are not your big system updates from Samsung. These

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Speaker 1: are kind of like incremental updates with new features from

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Speaker 1: Google that improve the core parts of Android. They also

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Speaker 1: patch little holes and things like that. So if you

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Speaker 1: have a Samsung Galaxy phone, you were on older Google

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Speaker 1: Play versions for months. I don't know why, but now

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Speaker 1: you can finally get it. I did check it with

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Speaker 1: my Samsung phone and yes it did get an update.

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Speaker 1: In fact, it has another update. So here's what you do.

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Speaker 1: You go to Settings. You go to where is it

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Speaker 1: Security and Privacy Settings, Security and Privacy Updates. You tap

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Speaker 1: that you'll see security update and Google Play System Update.

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Speaker 1: Tap Google Play System Update and I guarantee you it

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Speaker 1: should show you that there is an update available. You

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Speaker 1: may have to tap like check for update or whatever.

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Speaker 1: Mine already has one another one point five megabytes of updates.

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Speaker 1: These are just small updates, but you will need to

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Speaker 1: restart your phone to get it to work. But that

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Speaker 1: is something. I'm just an update nerd. I love when

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Speaker 1: phones and computers and things get software updates. I know

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Speaker 1: some people don't like them. I do because it means

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Speaker 1: that something's been improved, something's been fixed, something that's bugging

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Speaker 1: me has gotten a little update. And so if you

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Speaker 1: have a Samsung phone, do that update for sure. I'll

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Speaker 1: put the instructions on my website, rich on tech dot TV.

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Speaker 1: All right, I got a lot of plan for the show,

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Speaker 1: A lot of things planned for the show, including your calls.

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Speaker 1: I already see the phone lines lighting up eight eight

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Speaker 1: eight rich one oh one. The website is rich on

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Speaker 1: Tech dot TV. We're gonna do that. We're gonna have

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Speaker 1: the guests and we'll just talk about a lot of

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Speaker 1: great stuff here on the show. You can find me

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Speaker 1: on social media. I am at rich on Tech. We'll

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Speaker 1: kick things off with your calls coming up right after this.

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Speaker 1: Welcome back to rich on Tech. Rich Demiro hanging out

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Speaker 1: with you talking technology at triple eight rich one O

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Speaker 1: one eight eight eight seven four to two four one

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Speaker 1: zero one. Let's go to the phone lines and uh

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Speaker 1: Mike is in in Sino, California. Mike, you're on with rich.

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Speaker 4: Hi, Richard I on speakerphone. Is it okay?

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Speaker 1: I hear you?

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Speaker 4: Okay. I have a lady that helps he's blind, and

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Speaker 4: she has a dell inspron PC. And what's happened to

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Speaker 4: her this time is when she tries to log into

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Speaker 4: the PC, it keeps going back into his incorrect password.

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Speaker 4: So I assume that what's happening is somehow she inadvertently

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Speaker 4: changed her password. And I went on Google and I

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Speaker 4: tried like three things, and I haven't been able to

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Speaker 4: make any progress. I just wonder how you would approach it.

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Speaker 1: Uh, Well, it depends how the computer is set up.

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Speaker 1: So at number one, is this a new PC? Is

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Speaker 1: it an older PC?

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Speaker 4: She's had it running for at least a couple of years.

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Speaker 1: Like is it Windows ten or is it Windows eleven?

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Speaker 4: Then it's an upgraded to Windows eleven.

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Speaker 1: Okay, all right, so it's running a modern So there's

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Speaker 1: a couple of Uh, there's a couple of things. So

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Speaker 1: if she's using a Microsoft account, that's one way of

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Speaker 1: doing it, so she should be able to reset it

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Speaker 1: from the there's a whole there's a whole page. I

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Speaker 1: don't know if you found it online, but it tells

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Speaker 1: you how to you know, the different ways you can

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Speaker 1: reset your password for Windows, if you sign in with

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Speaker 1: a Microsoft password Microsoft account password, you can see on

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Speaker 1: the sign in screen there's a little thing that says,

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Speaker 1: I forgot my password, and then you're gonna have to

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Speaker 1: go to the web and you'll follow the prompts, or

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Speaker 1: on any browser you can just go to account dot

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Speaker 1: live dot com slash reset password and it's a weird

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Speaker 1: kind of extension at the end, it's a dot ASPX

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Speaker 1: and so that brings me right to my recover your account.

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Speaker 1: So that would be one way. If she's using a

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Speaker 1: Microsoft account, she probably is because Microsoft has been pushing that.

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Speaker 1: If she's been using a pin, there is a let's

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Speaker 1: see here if you forgot your account pastor oh no, okay,

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Speaker 1: so number one I would see if she knows her pin,

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Speaker 1: If she remembers her pin, you might be able to

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Speaker 1: switch to the PIN on the computer and get in

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Speaker 1: that way, and then you can change the password on

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Speaker 1: the computer. And if she's on a local account, you

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Speaker 1: can do that from the Windows sign in screen. Again,

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Speaker 1: it's going to say reset password and you'll see the

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Speaker 1: security questions that you might have set up when you

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Speaker 1: created that password. Those are the three official ways, and

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Speaker 1: if you can't do any of those, there is a

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Speaker 1: little sign in helper tool on this website that you

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Speaker 1: can maybe click from another computer and see if that'll

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Speaker 1: get her in. If not, you're gonna have to wipe

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Speaker 1: this computer, I think, and reset or reset it and

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Speaker 1: start it over. So hopefully that helps. Mike, thanks for

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Speaker 1: helping that person out with their computer situation. You got

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Speaker 1: to remember your passwords, and this happens. It does happen

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Speaker 1: from time to time where it feels like your computer

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Speaker 1: mysteriously just like forgets your password. I've had it happen

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Speaker 1: to me. The couple of times it's happened to me.

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Speaker 1: It typically the computer is failing, like something like I've

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Speaker 1: had this happen on my Mac computers where the hard

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Speaker 1: drive is actually failing, and so when the hard drive fails,

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Speaker 1: all of a sudden, I can't sign in and it's like, wait,

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Speaker 1: what just happened there? And so that's really the only

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Speaker 1: time I've seen that happen. A lot of people will

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Speaker 1: say I didn't do anything, I didn't change anything, nothing,

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Speaker 1: I did Oh, I just I just woke up and

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Speaker 1: tried to log into my computer and it just doesn't work.

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Speaker 1: Doesn't really happen that way. Sometimes there is something that

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Speaker 1: you do. But I know that when we know, when

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Speaker 1: we help people with their computers, it's never the fault

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Speaker 1: of the person who's operating that computer. It's never their fault.

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Speaker 1: It just happened. The thing just changed, the sign in change,

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Speaker 1: the log in screen, whatever it was. The button went away,

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Speaker 1: the icons got deleted, things got thrown in the trash.

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Speaker 1: I don't know, this is how I woke up to

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Speaker 1: my computer. It just did this. But we know that

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Speaker 1: the culprit is typically the person sitting in that seat.

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Speaker 1: But it's okay, we won't judge. I know, I'm thinking

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Speaker 1: of the people that I help with their computers and

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Speaker 1: they go, I don't know. I just I just got

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Speaker 1: up and you know, sat up my computer, and this

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Speaker 1: is what happened, and everything's changed. It's like, okay, sure,

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Speaker 1: the little uh, little zombies inside the computer, a little

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Speaker 1: little gremlins changed it.

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Speaker 4: Uh.

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Speaker 1: Let's go to James and Orange County.

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Speaker 5: You're on with Rich Hi, Yeah, you doing this is James,

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Speaker 5: I'm doing I had a quick question.

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Speaker 6: I had a quick question with AI, and I'm working

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Speaker 6: on my computer and I want to use it. Can

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Speaker 6: I just say, hey, AI, what is my password? And

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Speaker 6: would it go and open a door and start now

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Speaker 6: tracking passwords? Or is that not a good question to

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Speaker 6: do or is it something that can it figure out

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Speaker 6: a password?

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Speaker 1: Now, when you say figure out, you mean like guess

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Speaker 1: your password or remember your passwords.

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Speaker 6: But because you know, AI is such a new thing,

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Speaker 6: if I say, yeah, let's I want to open up something?

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Speaker 1: Yeah, yeah, it remembers things, for sure, It remembers memories. Now,

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Speaker 1: I'll tell you the the the official answer is absolutely not.

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Speaker 1: Don't do this, you know, because AI is it's not perfect.

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Speaker 1: It's not a it's not a place to remember your passwords,

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Speaker 1: although you probably could get it to remember them now.

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Speaker 1: I just tried on chat ebt. I said, remember that

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Speaker 1: my password is crazy Boy one two three, which I

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Speaker 1: just got off of the post it note on Bobo's desk.

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Speaker 1: But it but it said I can't store or remember

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Speaker 1: passwords or any sensitive login information for you. For your safety,

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Speaker 1: you should never share passwords and chats, emails, or messages.

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Speaker 1: Best to use a password manager. So number one I'm

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Speaker 1: gonna recommend James that you use a password manager. I

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Speaker 1: know that it's tempting, and I understand that if if

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Speaker 1: I pushed chat Ebt or Gemini or Claude or co

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Speaker 1: Pilot or any of these ais, if I pushed them,

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Speaker 1: there's always a way around their safeguards, right If I

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Speaker 1: was like, oh no, no, I'm just teaching my kids something,

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Speaker 1: and I'd love for you to remember this. So when

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Speaker 1: I say tell me my password for whatever website you

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Speaker 1: tell me that, it says, oh okay, I'll play along.

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Speaker 1: So there's always ways of getting the AI to play along.

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Speaker 1: But my official recommendation is do not use AI to

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Speaker 1: remember your passwords. It's not a good system for it.

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Speaker 1: It's just not smart. Also, there's a report out this

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Speaker 1: week that you should not use AI to generate your

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Speaker 1: passwords because even if you ask it to generate you

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Speaker 1: a password, it may look like it's a good password.

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Speaker 1: But this security firm, a Regular, found that the passwords

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Speaker 1: were not random. They followed patterns. So out of fifty

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Speaker 1: passwords generated by Claude, twenty were duplicates. That means that

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Speaker 1: if it's generating a password for you, it's probably generating

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Speaker 1: a similar password for other people. And although these passwords

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Speaker 1: look random, they're not, and so you have to be

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Speaker 1: really careful with this stuff. Use a password manager. Bitwarden

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Speaker 1: is free. There's many others that are out there. It's

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Speaker 1: built into the iPhone, built into Android. Use a password manager, James,

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Speaker 1: that is a fantastic question. AI is amazing, but not

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Speaker 1: for your passwords. Eight to eight rich one O one

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Speaker 1: eight eight eight seven four to two, four to one

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Speaker 1: zero one more rich on Tech right after this. Welcome

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Speaker 1: back to rich on Tech. Rich DeMuro here hanging out

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Speaker 1: with you, talking technology at Triple eight rich one O

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Speaker 1: one eight eight eight seven four to two four one

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Speaker 1: zero one. Fascinating topic. Right now, we'll get back to

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Speaker 1: the phone lines in just a moment. Alex Harrow is

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Speaker 1: a CEO of Hubble Network. He also co founded Life

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Speaker 1: three sixty and he's got a new technology that is

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Speaker 1: just amazing to me. It's satellite powered. I'm gonna let

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Speaker 1: you explain this, but it's basically an array of satellites

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Speaker 1: that can detect things on Earth with Bluetooth. Alex, you

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Speaker 1: gotta explain what this is all about.

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Speaker 7: Yeah, absolutely so, Hubble Network. What we're building is a

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Speaker 7: series of satellites that orbit the Earth in low earth

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Speaker 7: orbit that are able to detect signals out of just

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Speaker 7: traditional devices that have off the shelf.

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Speaker 2: Bluetooth chips in them.

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Speaker 7: So pretty much any off the shelf Bluetooth chip with Hubble,

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Speaker 7: once they're Hubble enabled, we're able to pick them up

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Speaker 7: with our satellites, and eventually, when we build out the

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Speaker 7: full constellation of sixty satellites, we'll be able to hear

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Speaker 7: every part of the world in sort of real time.

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Speaker 1: So that's incredible. But okay, you've got let's say we've

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Speaker 1: already got something that has Bluetooth in it, right, you

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Speaker 1: said Hubble enabled. Do you have like a repeater on

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Speaker 1: Earth that you have to use to detect where that

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Speaker 1: is and then send it up or these satellites actually

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Speaker 1: able to see this thing from millions of miles away

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Speaker 1: or I don't know how many miles of satellite is up.

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Speaker 1: Maybe it's tens of thousands.

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Speaker 7: Yeah, so a few hundred miles, about five hundred and

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Speaker 7: fifty kilometers. But to answer your question, we require a

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Speaker 7: bit of software on the device, So it does it

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Speaker 7: require a repeater, there's no gateways necessary. It's just from

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Speaker 7: you know, say your traditional air tag tile like device

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Speaker 7: with our software running on it, and that software changes

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Speaker 7: the Bluetooth signal just to make it a little bit easier.

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Speaker 8: To detect three hundred miles away.

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Speaker 7: And then on the satellite side, we have thousands of

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Speaker 7: antennas that are all doing very advanced digital be informing

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Speaker 7: and signal processing to be able to hear these very

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Speaker 7: low power signals out of the Bluetooth chips.

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Speaker 1: Okay, this is wild, and there's so many implications here.

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Speaker 1: I mean, we obviously have this big case happening right now,

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Speaker 1: the Nancy Guthrie disappearance case, to kidnapping, whatever you want

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Speaker 1: to call it. This could be instrumental in something like this,

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Speaker 1: or keeping tabs on loved ones or kids or you know,

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Speaker 1: someone with dementia. I mean, would this be applicable in

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Speaker 1: all those situations?

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Speaker 8: Yeah?

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Speaker 7: Absolutely. The reason I started Hubble actually goes back to

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Speaker 7: my days of Life three sixty. At Life three sixty,

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Speaker 7: we saw all this opportunity to help families keep safe

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Speaker 7: and connected through hardware devices. You know, nowadays there's about

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Speaker 7: ninety million monthly active users of Life three sixty and

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Speaker 7: they're using it to keep in touch with their family

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Speaker 7: members that have smartphones. But whether it's your pets, or

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Speaker 7: your kids, or your elderly parents, there was a lot

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Speaker 7: of use cases where we could help keep families even

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Speaker 7: safer with hardware. But the existing cellular and satellite networks

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Speaker 7: were way too expensive, way too power hungry, lacked coverage

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Speaker 7: in these kinds of situations, and so I eventually ended

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Speaker 7: up starting Hubble with my co founder Ben and Ben's

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Speaker 7: the inventor of the Amazon Sidewalk wireless network, and so

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Speaker 7: we saw this huge opportunity to fill a gap in

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Speaker 7: the space where existing cellular and satellite networks just fall short.

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Speaker 1: And just in case you're listening and you're wondering about

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Speaker 1: what the Amazon Sidewalk network is, it's using all of

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Speaker 1: the Amazon devices, like the echoes out there and the

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Speaker 1: Ring devices to create its own secondary network. And at

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Speaker 1: CES this year they actually said they're covering like ninety

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Speaker 1: five percent of the US or something like that, which

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Speaker 1: is pretty wild. Now do most people know that's turned

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Speaker 1: on in their devices? I'm not sure, but you know

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Speaker 1: it's there, and I think it's very helpful for finding

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Speaker 1: things in a pinch. So you've got some competition Alex.

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Speaker 1: You've got Starlink, which is obviously they're also throwing up satellites.

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Speaker 1: You've got Leo from Amazon. They're throwing satellites into into space,

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Speaker 1: and a whole bunch of other satellite companies. Are you

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Speaker 1: guys the only ones that are doing this Bluetooth aspect?

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Speaker 1: And how tough is it going to be to convince

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Speaker 1: the tiles of the world and the air tags of

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Speaker 1: the world to add your Hubble software to the Bluetooth chip.

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Speaker 4: Yeah?

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Speaker 7: Absolutely, so, you know they're there are a lot of

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Speaker 7: excitement and competition and what I'll call like the direct

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Speaker 7: to cell device networks today, that's what you mentioned Leo

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Speaker 7: and Starlink. You know, Traditionally they've required pretty big dishes,

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Speaker 7: and so in these kind of like you know, emergency

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Speaker 7: and IoT Internet of Things kind of use cases, you

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Speaker 7: can't take a big dish and attach it to every

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Speaker 7: single device that you care about.

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Speaker 8: It's just too expensive and too i practical.

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Speaker 7: Now they've started to focus on how to connect cell

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Speaker 7: phones as well, and that's very interesting. But because they're

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Speaker 7: using kind of the standard cellular protocols, they're still very

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Speaker 7: power consuming and they require a cellular modem, which is

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Speaker 7: much more expensive of the technology than bluetooth, and so

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Speaker 7: it really only works with cell phones, but it is

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Speaker 7: able to connect cell phones through satellites and that's amazing technology.

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00:22:53,600 --> 00:22:55,560
Speaker 7: But it's a bit different than the you know tech

432
00:22:55,600 --> 00:22:57,320
Speaker 7: that we're trying to offer, which is how do we

433
00:22:57,359 --> 00:23:00,960
Speaker 7: connect very small bluetooth device is like air tags and

434
00:23:01,000 --> 00:23:03,640
Speaker 7: tiles to satellites. And so I think of us as

435
00:23:03,680 --> 00:23:07,160
Speaker 7: going after different markets. Guys like Starlink are very focused

436
00:23:07,240 --> 00:23:11,119
Speaker 7: on cellular devices that have very big batteries, are already

437
00:23:11,240 --> 00:23:14,199
Speaker 7: very expensive devices, and we're going for how do you

438
00:23:14,359 --> 00:23:17,680
Speaker 7: enable millions or hundreds of millions in one day, billions

439
00:23:17,680 --> 00:23:21,520
Speaker 7: of very low cost devices to you know, solve problems

440
00:23:21,560 --> 00:23:26,720
Speaker 7: like cattle tracking, natural disaster, emergency preparedness, you know, oil,

441
00:23:26,840 --> 00:23:30,800
Speaker 7: gas and mining, agriculture, all these important problems where you

442
00:23:30,880 --> 00:23:33,520
Speaker 7: need to be able to track millions and one day

443
00:23:33,560 --> 00:23:35,320
Speaker 7: billions of devices all around the world.

444
00:23:35,760 --> 00:23:37,959
Speaker 1: So if I had like a cattle of what do

445
00:23:37,960 --> 00:23:39,359
Speaker 1: you call it? A fleet of cattle? I don't what

446
00:23:39,400 --> 00:23:40,360
Speaker 1: do you call cattle?

447
00:23:40,480 --> 00:23:40,560
Speaker 9: Uh?

448
00:23:41,080 --> 00:23:41,320
Speaker 4: Heard?

449
00:23:41,359 --> 00:23:43,440
Speaker 1: I heard? Okay, I heard, I should have known that.

450
00:23:43,640 --> 00:23:46,119
Speaker 1: So if I had heard of cattle, theoretically in the future,

451
00:23:46,160 --> 00:23:47,960
Speaker 1: with your system. I could have each one of them

452
00:23:48,040 --> 00:23:50,800
Speaker 1: tagged with one of these little bluetooth chips, and I

453
00:23:50,800 --> 00:23:53,280
Speaker 1: can keep track of wherever they go at any time.

454
00:23:53,320 --> 00:23:55,000
Speaker 1: I mean, that's just wild to think about.

455
00:23:55,880 --> 00:23:59,040
Speaker 7: Yeah, exactly. And you know, you probably don't want to

456
00:23:59,040 --> 00:24:01,920
Speaker 7: spend hundreds of per head of cattle to be able

457
00:24:01,960 --> 00:24:04,520
Speaker 7: to track it. But you know, with Hubble, you're talking

458
00:24:04,560 --> 00:24:06,879
Speaker 7: about a few dollars per head of cattle, and all

459
00:24:06,920 --> 00:24:09,840
Speaker 7: of a sudden, it's very easy to make it economical

460
00:24:09,920 --> 00:24:11,120
Speaker 7: to do your entire herd.

461
00:24:11,440 --> 00:24:14,720
Speaker 1: So how accurate is the location data that you're getting

462
00:24:14,720 --> 00:24:16,560
Speaker 1: off of these trackers.

463
00:24:17,280 --> 00:24:20,159
Speaker 7: Yeah, our current generation of satellite we get down to

464
00:24:20,200 --> 00:24:22,960
Speaker 7: about one hundred meters, so it's close enough to get

465
00:24:22,960 --> 00:24:27,359
Speaker 7: you within sort of bluetooth range of where that tracker is.

466
00:24:28,400 --> 00:24:32,000
Speaker 7: Future generations of our satellites, when we have multiple overhead,

467
00:24:32,480 --> 00:24:36,200
Speaker 7: we'll get close to the performance of GPS all without

468
00:24:36,240 --> 00:24:38,280
Speaker 7: needing a GPS chip at all. So that's one of

469
00:24:38,359 --> 00:24:42,159
Speaker 7: the other fun interesting advantages of Hubble, as we remove

470
00:24:42,200 --> 00:24:43,240
Speaker 7: the reliance.

471
00:24:42,840 --> 00:24:45,679
Speaker 8: On GPS and having to have a GPS in the device.

472
00:24:46,600 --> 00:24:48,560
Speaker 1: I mean, this sounds like what you're working on could

473
00:24:48,600 --> 00:24:53,239
Speaker 1: be transformative for our world. Are you excited about this.

474
00:24:53,320 --> 00:24:56,600
Speaker 1: Do you feel like we're getting close to this technology

475
00:24:56,840 --> 00:24:59,680
Speaker 1: for the average person and how far out are we?

476
00:25:00,680 --> 00:25:01,000
Speaker 8: Yeah?

477
00:25:01,119 --> 00:25:05,240
Speaker 7: I mean I was very fortunate to have successfully scaled

478
00:25:05,280 --> 00:25:07,560
Speaker 7: life through sixty all the way through an IPO in

479
00:25:07,640 --> 00:25:11,720
Speaker 7: a public listing. So hubbles the next thing that I

480
00:25:11,760 --> 00:25:15,680
Speaker 7: want to build into a hopefully very big, public independent company.

481
00:25:16,040 --> 00:25:19,560
Speaker 7: And we see the huge opportunity here to you know,

482
00:25:19,600 --> 00:25:23,920
Speaker 7: not only solve very important problems like in the consumer

483
00:25:23,960 --> 00:25:26,440
Speaker 7: space like we're talking about, but also all of this

484
00:25:26,600 --> 00:25:29,960
Speaker 7: sort of very interesting industrial and enterprise applications as well.

485
00:25:30,000 --> 00:25:33,480
Speaker 7: And I truly believe when we're successful, billions of devices

486
00:25:33,480 --> 00:25:35,919
Speaker 7: will be connected to this network and solve some of

487
00:25:35,920 --> 00:25:39,040
Speaker 7: the world's biggest, most important problems that aren't being solved today.

488
00:25:39,800 --> 00:25:42,920
Speaker 7: To answer your question, our main goal is to continue

489
00:25:42,920 --> 00:25:46,199
Speaker 7: to scale the constellation. We have our seven satellites that

490
00:25:46,240 --> 00:25:50,280
Speaker 7: are live today. Those are global already, so they already

491
00:25:50,280 --> 00:25:54,280
Speaker 7: cover every part of the Earth, but they only cover

492
00:25:54,359 --> 00:25:57,480
Speaker 7: it roughly every twelve hours or so, so twice per day.

493
00:25:58,200 --> 00:26:00,960
Speaker 7: Once we get to sixty satellites, then we'll essentially live

494
00:26:01,040 --> 00:26:03,920
Speaker 7: up to the vision of a continuous coverage network.

495
00:26:04,560 --> 00:26:06,080
Speaker 8: And our goal is to do that over the.

496
00:26:06,040 --> 00:26:06,919
Speaker 2: Next three years.

497
00:26:07,080 --> 00:26:10,919
Speaker 7: So just continuing to build and launch satellites is what

498
00:26:11,040 --> 00:26:12,000
Speaker 7: I focus my day on.

499
00:26:12,359 --> 00:26:15,480
Speaker 1: And I've got about ten seconds. But is there a

500
00:26:15,560 --> 00:26:17,760
Speaker 1: chance that these satellites will ever get too close to

501
00:26:17,760 --> 00:26:20,399
Speaker 1: each other? With so many companies launching satellites in space

502
00:26:20,400 --> 00:26:21,240
Speaker 1: at this point.

503
00:26:22,080 --> 00:26:23,400
Speaker 8: Yeah, it's a real concern.

504
00:26:23,520 --> 00:26:26,440
Speaker 7: But luckily space is big and you have a lot

505
00:26:26,480 --> 00:26:30,240
Speaker 7: of places to fly, and so as long as every

506
00:26:30,320 --> 00:26:33,960
Speaker 7: company is thoughtful about collision avoidance, it shouldn't be that

507
00:26:34,000 --> 00:26:36,360
Speaker 7: big of a problem. And there's a lot of lot

508
00:26:36,359 --> 00:26:36,919
Speaker 7: more room.

509
00:26:36,800 --> 00:26:39,159
Speaker 8: In space than there is here on Earth to avoid

510
00:26:39,200 --> 00:26:39,560
Speaker 8: each other.

511
00:26:40,040 --> 00:26:42,280
Speaker 1: Well, I'm glad they're smart people like yourself figuring this

512
00:26:42,280 --> 00:26:44,520
Speaker 1: stuff out, because it's too much for my brain to

513
00:26:44,560 --> 00:26:46,760
Speaker 1: handle the fact that you can see a Bluetooth tracker

514
00:26:46,800 --> 00:26:50,159
Speaker 1: from space and you know, get texts from outer space

515
00:26:50,200 --> 00:26:52,840
Speaker 1: and all this stuff is just pretty wild. Alex Harrow

516
00:26:52,840 --> 00:26:55,040
Speaker 1: from Hubble, thanks so much for joining me today. I

517
00:26:55,040 --> 00:26:55,840
Speaker 1: really appreciate it.

518
00:26:56,200 --> 00:26:57,200
Speaker 8: Yeah, thank you very much.

519
00:26:57,760 --> 00:26:59,880
Speaker 1: Tell me the website Hubble network. How do we find it?

520
00:27:00,400 --> 00:27:00,520
Speaker 10: Uh?

521
00:27:00,640 --> 00:27:03,480
Speaker 8: It's Hubble h U B B l E dot com.

522
00:27:03,520 --> 00:27:06,720
Speaker 1: Okay, awesome, all right? Eighty eight rich one O one

523
00:27:06,840 --> 00:27:09,400
Speaker 1: eighty eight seven four to two four one zero one.

524
00:27:09,560 --> 00:27:16,080
Speaker 1: Back after this with your questions. Welcome back to rich

525
00:27:16,119 --> 00:27:19,000
Speaker 1: on Tech rich DeMuro here hanging out with you, talking

526
00:27:19,040 --> 00:27:21,960
Speaker 1: technology triple eight Rich one O one eight eight eight

527
00:27:22,080 --> 00:27:25,280
Speaker 1: seven four to two four one zero one. I love

528
00:27:25,280 --> 00:27:27,720
Speaker 1: seeing all the lines lit up. That means, uh, we're

529
00:27:27,760 --> 00:27:32,960
Speaker 1: doing something right right, Bobo agreed. Website rich on Tech

530
00:27:33,200 --> 00:27:36,520
Speaker 1: dot TV. You can find links to everything I mentioned

531
00:27:36,960 --> 00:27:41,080
Speaker 1: right there. Uh, this is episode one sixty two. I've

532
00:27:41,080 --> 00:27:45,159
Speaker 1: sat here one hundred and sixty two times. That's incredible. Uh,

533
00:27:45,359 --> 00:27:47,040
Speaker 1: Kim is on the phone. She's getting all of our

534
00:27:47,080 --> 00:27:49,840
Speaker 1: calls lined up. Let's go to Uh. Sounds like Linda

535
00:27:49,920 --> 00:27:51,639
Speaker 1: has a comment on something, So let's just go to

536
00:27:51,680 --> 00:27:54,640
Speaker 1: Linda in Burbank. First. Linda, you're on with Rich.

537
00:27:55,119 --> 00:27:58,080
Speaker 9: Oh Hi, I'm hearing how you sit. You're saying how

538
00:27:58,160 --> 00:27:59,879
Speaker 9: people can't remember their pass or.

539
00:28:00,520 --> 00:28:01,760
Speaker 1: Yeah, it's a problem, Linda.

540
00:28:02,040 --> 00:28:05,480
Speaker 9: Here's a good way for people to remember their passwords.

541
00:28:05,520 --> 00:28:10,000
Speaker 9: It's very easy. I just remember old just used old

542
00:28:10,000 --> 00:28:10,920
Speaker 9: address numbers.

543
00:28:11,240 --> 00:28:13,920
Speaker 1: It's so easy, old address numbers.

544
00:28:14,080 --> 00:28:17,400
Speaker 9: Yeah, like like I am okay, I am seventy years.

545
00:28:17,400 --> 00:28:21,040
Speaker 1: Don't give away you remember, don't give away your pass word.

546
00:28:21,160 --> 00:28:23,200
Speaker 9: My address was from the time I was three and

547
00:28:23,240 --> 00:28:24,520
Speaker 9: a half to seven and a half.

548
00:28:24,640 --> 00:28:29,560
Speaker 1: Okay, so you're saying use that as your password. Yeah, okay.

549
00:28:29,600 --> 00:28:32,480
Speaker 1: I mean here's the deal. And I think that's you're

550
00:28:33,000 --> 00:28:37,000
Speaker 1: with complexity. You've got you know, you've got numbers, combination

551
00:28:37,040 --> 00:28:40,200
Speaker 1: of numbers, letters, uppercase, lowercase, and it could be long

552
00:28:40,320 --> 00:28:42,200
Speaker 1: like your your address could be like I can tell

553
00:28:42,200 --> 00:28:44,200
Speaker 1: you my address from my childhood home right now. I'm

554
00:28:44,200 --> 00:28:46,320
Speaker 1: not going to, but I can tell you, uh, because

555
00:28:46,320 --> 00:28:48,080
Speaker 1: I remember it, like off the top of my head.

556
00:28:48,600 --> 00:28:50,200
Speaker 1: And you're right, I remember a lot of the places

557
00:28:50,240 --> 00:28:52,760
Speaker 1: I've lived over the year. So it's an interesting thought.

558
00:28:52,840 --> 00:28:55,360
Speaker 1: The only reason why I would say that you have

559
00:28:55,440 --> 00:28:57,760
Speaker 1: to be a little careful with that system is because

560
00:28:58,120 --> 00:29:00,640
Speaker 1: there's so many data breaches now, and there's so many

561
00:29:00,600 --> 00:29:03,680
Speaker 1: of these people find theer websites that they reveal a

562
00:29:03,720 --> 00:29:06,840
Speaker 1: lot of this information. Now, is that going to be

563
00:29:07,080 --> 00:29:09,800
Speaker 1: enough for someone to guess that you're using your home

564
00:29:09,840 --> 00:29:13,520
Speaker 1: address as your password. I don't know, but I think

565
00:29:13,760 --> 00:29:16,440
Speaker 1: I think you're onto something. It is it is a

566
00:29:17,640 --> 00:29:20,880
Speaker 1: simple way to remember a complex term. In fact, if

567
00:29:20,920 --> 00:29:24,680
Speaker 1: you look at passwords that are easy to remember, like

568
00:29:24,760 --> 00:29:28,400
Speaker 1: three word passwords. That's an easy Another hack is that

569
00:29:28,440 --> 00:29:31,720
Speaker 1: you can use three words as your password with dashes

570
00:29:31,840 --> 00:29:33,920
Speaker 1: or something like that in the middle, and that's it's

571
00:29:33,960 --> 00:29:36,680
Speaker 1: almost like a pass phrase, and that's an easy way

572
00:29:36,680 --> 00:29:39,800
Speaker 1: to remember things. But the bottom line is, you really,

573
00:29:39,840 --> 00:29:42,080
Speaker 1: really really want to use a password manager in today's

574
00:29:42,120 --> 00:29:45,880
Speaker 1: day and age, because the problem is the tools that

575
00:29:45,960 --> 00:29:49,080
Speaker 1: the bad actors have at their disposal can test a

576
00:29:49,120 --> 00:29:52,360
Speaker 1: lot of passwords very quickly. So it's not a human

577
00:29:52,400 --> 00:29:54,640
Speaker 1: that's sitting there trying all these passwords like we do.

578
00:29:54,720 --> 00:29:56,680
Speaker 1: We sit there, we type, and we mistype, and we

579
00:29:56,720 --> 00:29:59,040
Speaker 1: try again, and it takes us. It takes me like

580
00:29:59,280 --> 00:30:01,760
Speaker 1: three minutes to log into my work computer every single

581
00:30:01,840 --> 00:30:05,400
Speaker 1: morning because I have such a complex password that I

582
00:30:05,440 --> 00:30:08,240
Speaker 1: always get one little thing wrong every single time. And no,

583
00:30:08,400 --> 00:30:10,440
Speaker 1: I don't have a password manager there because it's my

584
00:30:10,520 --> 00:30:13,960
Speaker 1: work computer. Now, my regular computer much easier. I've got

585
00:30:14,000 --> 00:30:17,240
Speaker 1: touch ID, I've got ways of doing things. I think.

586
00:30:17,320 --> 00:30:20,480
Speaker 1: Past keys are also a very easy way to log

587
00:30:20,520 --> 00:30:23,160
Speaker 1: into websites at this point. If you're if you're trying

588
00:30:23,200 --> 00:30:26,480
Speaker 1: to avoid them, just just give into it. Pass Keys

589
00:30:26,480 --> 00:30:28,760
Speaker 1: are a good way to do that as well. But

590
00:30:28,800 --> 00:30:31,080
Speaker 1: the bottom line is you really want a complex, unique

591
00:30:31,120 --> 00:30:33,520
Speaker 1: password for every website, and the reason for that is

592
00:30:33,840 --> 00:30:35,800
Speaker 1: you don't want to give people any clues as to

593
00:30:35,840 --> 00:30:38,760
Speaker 1: what your passwords are. And if you're using old addresses,

594
00:30:39,000 --> 00:30:42,200
Speaker 1: it's great, but it's still something that could be guessed.

595
00:30:42,880 --> 00:30:45,280
Speaker 1: And I, you know, I just have to caution against

596
00:30:45,320 --> 00:30:46,800
Speaker 1: that in a big way. But I love that you're

597
00:30:46,800 --> 00:30:48,600
Speaker 1: thinking about this, Linda, and I love the fact that

598
00:30:48,640 --> 00:30:52,040
Speaker 1: if it's working for you and it's secure, you know,

599
00:30:52,200 --> 00:30:54,800
Speaker 1: I don't want to say like, because I'm going to

600
00:30:54,840 --> 00:30:56,880
Speaker 1: get so many emails from security folks saying, Rich, I

601
00:30:56,880 --> 00:30:59,000
Speaker 1: can't believe you agreed with that, Like, I'm not agreeing

602
00:30:59,040 --> 00:31:01,600
Speaker 1: with it, but I'm saying like, I can't tell you

603
00:31:01,640 --> 00:31:03,880
Speaker 1: what to do. I'm just telling you what the best

604
00:31:03,880 --> 00:31:06,200
Speaker 1: way of doing things is. And you know, if you

605
00:31:06,360 --> 00:31:09,520
Speaker 1: use a variation on that, fine, but use a password manager,

606
00:31:09,520 --> 00:31:13,719
Speaker 1: password manager, password manager, or past key two factor authentication.

607
00:31:13,920 --> 00:31:16,800
Speaker 1: I'm telling you. I get emails from you every single day,

608
00:31:17,720 --> 00:31:20,239
Speaker 1: and so I'm like a doctor. I hear when you

609
00:31:20,280 --> 00:31:22,920
Speaker 1: go into the doctor with a weird rash on a

610
00:31:22,960 --> 00:31:24,840
Speaker 1: place of your body that you don't really want to

611
00:31:24,880 --> 00:31:27,800
Speaker 1: show another human, Like, I get it. It's embarrassing. The

612
00:31:27,840 --> 00:31:30,400
Speaker 1: doctor has seen it all. They're not worried about it.

613
00:31:30,400 --> 00:31:32,560
Speaker 1: It's not embarrassing to them. Now, if it is, they

614
00:31:32,560 --> 00:31:35,040
Speaker 1: have a problem because they shouldn't be. You can imagine

615
00:31:35,040 --> 00:31:38,360
Speaker 1: if you showed your doctor something they laughed, Bobo, is

616
00:31:38,360 --> 00:31:38,960
Speaker 1: that our happy?

617
00:31:39,840 --> 00:31:39,920
Speaker 10: What?

618
00:31:40,160 --> 00:31:40,320
Speaker 8: No?

619
00:31:42,160 --> 00:31:44,960
Speaker 1: That would be weird. That would be weird. That would

620
00:31:44,960 --> 00:31:47,280
Speaker 1: be weird. But the reality is doctors see it all,

621
00:31:47,680 --> 00:31:50,320
Speaker 1: so they shouldn't have any They should not flinch when

622
00:31:50,360 --> 00:31:56,200
Speaker 1: you show them something, right, Yeah, exactly if they Oh,

623
00:31:56,240 --> 00:31:58,080
Speaker 1: I've seen a lot of bumps on butts, but not

624
00:31:58,160 --> 00:32:01,720
Speaker 1: like that. Hey it looks like a present. Hey Jane,

625
00:32:01,800 --> 00:32:03,800
Speaker 1: come on in here, Jane, you gotta see this.

626
00:32:04,720 --> 00:32:05,040
Speaker 6: Come in.

627
00:32:05,120 --> 00:32:06,840
Speaker 1: I know you just checked it. You just write checks

628
00:32:06,880 --> 00:32:09,000
Speaker 1: to people, but come on in, you file the insurance,

629
00:32:09,000 --> 00:32:13,080
Speaker 1: Come on in. You gotta see this anyway. So that's

630
00:32:13,280 --> 00:32:15,640
Speaker 1: like I'm saying, I hear all this stuff from you

631
00:32:15,760 --> 00:32:18,080
Speaker 1: on a weekly basis. I don't share everything that people

632
00:32:18,080 --> 00:32:19,760
Speaker 1: tell me on the show because there's just so much.

633
00:32:20,160 --> 00:32:23,760
Speaker 1: But I see the the roadblocks and the things that

634
00:32:23,760 --> 00:32:25,560
Speaker 1: trip people up. A lot of it's fishing, a lot

635
00:32:25,560 --> 00:32:28,920
Speaker 1: of its passwords, remembering passwords. So anyway, use a password managure.

636
00:32:28,920 --> 00:32:30,520
Speaker 1: That's the best way to do it. All right, Let's

637
00:32:30,560 --> 00:32:33,240
Speaker 1: go too. Thank you for the call, and I do

638
00:32:33,320 --> 00:32:36,400
Speaker 1: appreciate that. Let's go to line too. We've got Carter

639
00:32:36,680 --> 00:32:39,680
Speaker 1: in Monterey, California. Beautiful place.

640
00:32:41,320 --> 00:32:45,800
Speaker 4: Thank you Rick for receiving me. Monterey is a beautiful place.

641
00:32:46,440 --> 00:32:48,280
Speaker 4: I've lived here most of my life. I'm in my

642
00:32:48,360 --> 00:32:51,960
Speaker 4: eighties and I can't I can't tell you a better

643
00:32:52,000 --> 00:32:52,960
Speaker 4: place to live in.

644
00:32:53,000 --> 00:32:56,200
Speaker 2: Any If I can afford the plug.

645
00:32:56,160 --> 00:32:58,840
Speaker 1: I will be there. I passed through it on my

646
00:32:58,880 --> 00:33:01,600
Speaker 1: way to Santa Barbara, and I'm always like bride, Oh

647
00:33:01,680 --> 00:33:02,840
Speaker 1: I think lives here.

648
00:33:03,880 --> 00:33:06,120
Speaker 4: Well, here's a question I have that that might be

649
00:33:06,160 --> 00:33:09,760
Speaker 4: puzzling to a lot of people. I live with my

650
00:33:09,840 --> 00:33:13,120
Speaker 4: wife and when I in my home most of the

651
00:33:13,160 --> 00:33:16,600
Speaker 4: time and I misplaced my phone, I have it underneath something.

652
00:33:17,280 --> 00:33:20,040
Speaker 4: It drops off of walls, under the bed. There's various

653
00:33:20,160 --> 00:33:23,880
Speaker 4: reasons why it gets lost, but I can't find it.

654
00:33:24,240 --> 00:33:26,800
Speaker 4: But I'm forced to ask my wife to call my

655
00:33:26,920 --> 00:33:29,959
Speaker 4: phone so I can then hear it ring wherever it is.

656
00:33:30,440 --> 00:33:30,680
Speaker 6: Now.

657
00:33:31,040 --> 00:33:34,480
Speaker 4: The problem is is when she's not here, what is

658
00:33:34,520 --> 00:33:37,040
Speaker 4: it that I can do to recover my phone or

659
00:33:37,080 --> 00:33:37,520
Speaker 4: find it?

660
00:33:37,760 --> 00:33:39,360
Speaker 1: Great question. How long have you been married?

661
00:33:40,800 --> 00:33:43,120
Speaker 4: A little over twenty years. Now we're in bliss.

662
00:33:43,240 --> 00:33:46,520
Speaker 1: Wow, congratulations going down the Bliss roads. I love it.

663
00:33:46,560 --> 00:33:49,280
Speaker 1: I love it well. I mean, you're in a beautiful place.

664
00:33:49,320 --> 00:33:51,720
Speaker 1: You got a beautiful wife, beautiful marriage. So everything's good

665
00:33:51,760 --> 00:33:54,560
Speaker 1: except for this problem with your phone. You lose it,

666
00:33:54,640 --> 00:33:56,280
Speaker 1: she's out of the house. How do you find it? Okay?

667
00:33:56,440 --> 00:33:58,360
Speaker 1: So the good news is there are some ways to

668
00:33:58,400 --> 00:34:01,680
Speaker 1: do this. You mentioned I seen in the notes you said,

669
00:34:01,760 --> 00:34:04,800
Speaker 1: yeah to Samsung, So there are there are a couple

670
00:34:04,840 --> 00:34:07,880
Speaker 1: ways of doing this. Calling it is fine. Obviously, that's

671
00:34:07,880 --> 00:34:11,400
Speaker 1: not gonna work if the phone is on silent or vibrate.

672
00:34:12,120 --> 00:34:13,680
Speaker 1: So there's a couple of things that you can do.

673
00:34:14,360 --> 00:34:18,040
Speaker 1: Number one, Samsung has this thing called smart Things Find

674
00:34:18,239 --> 00:34:21,200
Speaker 1: built into their devices. It's pretty much built into all

675
00:34:21,200 --> 00:34:24,640
Speaker 1: of their devices, their phones, their tablets, their watches, their earbuds.

676
00:34:25,080 --> 00:34:28,160
Speaker 1: It's basically the equivalent of Apple's Find My, but it's

677
00:34:28,200 --> 00:34:30,920
Speaker 1: built into Samsung. So that's number one. You can go

678
00:34:30,960 --> 00:34:35,640
Speaker 1: to a website smart things find dot Samsung dot com.

679
00:34:36,040 --> 00:34:39,600
Speaker 1: You sign in with your Samsung user name and password,

680
00:34:39,680 --> 00:34:42,520
Speaker 1: and that will allow you to ring your phone to

681
00:34:42,640 --> 00:34:45,399
Speaker 1: locate it and so it will make a sound even

682
00:34:45,440 --> 00:34:47,320
Speaker 1: if it's offline. It can help you find it, and

683
00:34:47,400 --> 00:34:50,760
Speaker 1: I think it's using some things like other nearby devices

684
00:34:50,800 --> 00:34:53,920
Speaker 1: to help you with that. So that's number one. So

685
00:34:54,600 --> 00:34:58,160
Speaker 1: smart things find dot Samsung dot com go there. You

686
00:34:58,200 --> 00:35:01,080
Speaker 1: can find your phone there. The other thing is is Google.

687
00:35:01,120 --> 00:35:03,560
Speaker 1: Because you're on Android, they have their own version of

688
00:35:03,600 --> 00:35:06,239
Speaker 1: this built into every single Google phone. So if you

689
00:35:06,280 --> 00:35:09,400
Speaker 1: go to Google dot com, I believe, let me just

690
00:35:09,440 --> 00:35:10,719
Speaker 1: see if I can. I'm trying to see if I

691
00:35:10,760 --> 00:35:12,880
Speaker 1: can use the shortcut. No you can't, Okay, So if

692
00:35:12,920 --> 00:35:16,320
Speaker 1: you go to Google dot com, slash Android slash find,

693
00:35:16,880 --> 00:35:18,839
Speaker 1: and I think you can go to Android dot com

694
00:35:18,840 --> 00:35:21,000
Speaker 1: slash find. That's a quicker way of doing it. Android

695
00:35:21,000 --> 00:35:23,759
Speaker 1: dot com slash find, and if you go there, you

696
00:35:23,800 --> 00:35:26,359
Speaker 1: can tap on one of your devices and you can

697
00:35:26,400 --> 00:35:29,359
Speaker 1: play a sound and it will play a sound on

698
00:35:29,400 --> 00:35:31,759
Speaker 1: that device. And so I'm gonna try that with my

699
00:35:32,080 --> 00:35:35,240
Speaker 1: there it is, I just tap playsound. My Samsung Galaxy

700
00:35:35,280 --> 00:35:37,439
Speaker 1: S twenty five Ultra is playing a sound. I didn't

701
00:35:37,480 --> 00:35:39,400
Speaker 1: have to call it, and it will play that sound

702
00:35:39,480 --> 00:35:42,279
Speaker 1: even if your phone is on silence. So that's number two.

703
00:35:43,120 --> 00:35:45,279
Speaker 1: If you have a Google device, in your home. You

704
00:35:45,320 --> 00:35:48,560
Speaker 1: can just say h Google find my phone or h

705
00:35:48,600 --> 00:35:52,120
Speaker 1: Google ring my phone and it will find that as well.

706
00:35:52,160 --> 00:35:54,960
Speaker 1: So lots of options for you. If you're on the

707
00:35:55,000 --> 00:35:58,520
Speaker 1: Apple side of things, it's iCloud, dot com, slash find

708
00:35:59,040 --> 00:36:02,040
Speaker 1: great question, Car, Thanks for the call today. More rich

709
00:36:02,080 --> 00:36:08,560
Speaker 1: on Tech coming your way right after this. Welcome back

710
00:36:08,560 --> 00:36:11,080
Speaker 1: to rich on Tech. Rich DeMuro here hanging out with

711
00:36:11,120 --> 00:36:15,200
Speaker 1: you talking technology Triple eight Rich one on one. You

712
00:36:15,280 --> 00:36:18,160
Speaker 1: got a question about technology. You need a recommendation. You're

713
00:36:18,200 --> 00:36:21,240
Speaker 1: looking to do something, whatever it is eight eight eight

714
00:36:21,480 --> 00:36:25,319
Speaker 1: seven four to two four one zero one. That is

715
00:36:25,440 --> 00:36:28,200
Speaker 1: the phone line to get into the show. You can

716
00:36:28,239 --> 00:36:31,840
Speaker 1: also send me an email. Rich on Tech dot tv

717
00:36:32,160 --> 00:36:35,799
Speaker 1: is the website. Go there, hit contact, send your email there.

718
00:36:36,480 --> 00:36:38,640
Speaker 1: That's what Laura did. She said, can you recommend an

719
00:36:38,719 --> 00:36:42,960
Speaker 1: anti virus for iPhone? H No, Laura, all the ones

720
00:36:42,960 --> 00:36:46,040
Speaker 1: that you see on the app store are bogus. You

721
00:36:46,040 --> 00:36:49,719
Speaker 1: do not need antivirus on an iPhone. Apple has an

722
00:36:49,880 --> 00:36:54,480
Speaker 1: entire operating system that is locked down so that apps

723
00:36:54,600 --> 00:36:57,839
Speaker 1: can't scan each other or the whole phone like they

724
00:36:57,840 --> 00:37:01,040
Speaker 1: can on a PC. So it's just not even like

725
00:37:01,520 --> 00:37:04,680
Speaker 1: if someone were to create a virus for the iPhone,

726
00:37:04,680 --> 00:37:07,319
Speaker 1: which has not been done yet. It couldn't even get

727
00:37:07,320 --> 00:37:10,080
Speaker 1: out of its own app because everything on the iPhone,

728
00:37:10,120 --> 00:37:12,759
Speaker 1: it gets a little complicated. But everything, the way that

729
00:37:12,800 --> 00:37:15,399
Speaker 1: apps interact with each other on the iPhone is all

730
00:37:15,440 --> 00:37:19,400
Speaker 1: through systems that Apple like, little like little pathways that

731
00:37:19,520 --> 00:37:22,719
Speaker 1: Apple makes for the apps, and so they have to

732
00:37:22,760 --> 00:37:26,399
Speaker 1: follow very strict protocols to do those things. And you've

733
00:37:26,400 --> 00:37:28,000
Speaker 1: seen it, you know, like an app can access your

734
00:37:28,000 --> 00:37:30,320
Speaker 1: photos and things like that. So I think the bigger

735
00:37:30,360 --> 00:37:35,000
Speaker 1: issue is to be aware of your data. What's accessing

736
00:37:35,040 --> 00:37:37,720
Speaker 1: your data When you download an app from the app store,

737
00:37:38,239 --> 00:37:40,840
Speaker 1: you know, don't just give it full access to everything

738
00:37:40,880 --> 00:37:44,399
Speaker 1: on your phone. You know, your your photo collection, your contacts.

739
00:37:44,800 --> 00:37:48,400
Speaker 1: Think about this stuff. I think the bigger risk for

740
00:37:48,520 --> 00:37:51,840
Speaker 1: people in general, no matter what you're doing these days,

741
00:37:51,920 --> 00:37:56,600
Speaker 1: is phishing. I'm talking fake texts, emails, those links that

742
00:37:56,680 --> 00:37:59,799
Speaker 1: you get. That's what you need to be aware of.

743
00:38:00,320 --> 00:38:03,680
Speaker 1: That's what you should focus on because that's where you're

744
00:38:03,680 --> 00:38:07,440
Speaker 1: gonna give your information up. So keep your iPhone updated.

745
00:38:08,040 --> 00:38:10,319
Speaker 1: Only download apps from the app store. I mean it's

746
00:38:10,320 --> 00:38:13,520
Speaker 1: really almost impossible to download apps outside of the App Store.

747
00:38:14,600 --> 00:38:16,919
Speaker 1: And then I think if you're browsing, you probably want

748
00:38:16,920 --> 00:38:21,479
Speaker 1: to turn on Chrome's Enhanced Safe browsing. Also, if you want,

749
00:38:21,520 --> 00:38:24,000
Speaker 1: you can use a VPN with a threat protection. A

750
00:38:24,000 --> 00:38:26,239
Speaker 1: lot of them have a system where they will kind

751
00:38:26,280 --> 00:38:29,120
Speaker 1: of scan the stuff that you're clicking on your phone

752
00:38:29,200 --> 00:38:31,200
Speaker 1: and make sure that you don't go to malicious websites.

753
00:38:31,480 --> 00:38:35,160
Speaker 1: But as I posted today on my Instagram at Richontech,

754
00:38:35,560 --> 00:38:40,280
Speaker 1: all those protections mean nothing when a link first gets shared.

755
00:38:40,600 --> 00:38:42,319
Speaker 1: And so this morning I got a link that said

756
00:38:42,320 --> 00:38:44,880
Speaker 1: I needed to pay my hosting account. I clicked the link.

757
00:38:45,160 --> 00:38:46,960
Speaker 1: You know, I was testing. I knew it was bogus,

758
00:38:47,320 --> 00:38:49,239
Speaker 1: but it led me right to the site. All the

759
00:38:49,280 --> 00:38:52,120
Speaker 1: protections I have in my computer, none of them caught it.

760
00:38:52,360 --> 00:38:54,400
Speaker 1: Because it was so new. It needs a little bit

761
00:38:54,440 --> 00:38:57,080
Speaker 1: of time to like learn that this is a bad website. Now,

762
00:38:57,080 --> 00:38:58,960
Speaker 1: if I went to that same website right now, it

763
00:38:59,160 --> 00:39:01,439
Speaker 1: probably would flag it. You know, it's been a couple

764
00:39:01,480 --> 00:39:03,759
Speaker 1: of hours, but just be very careful. Check it out

765
00:39:03,760 --> 00:39:05,239
Speaker 1: on my Instagram atverage on tech. If you want to

766
00:39:05,239 --> 00:39:09,400
Speaker 1: see what I'm talking about, Let's go to Fern in

767
00:39:09,760 --> 00:39:12,400
Speaker 1: Santa Anna. Fern you're on with rich.

768
00:39:12,280 --> 00:39:16,439
Speaker 11: Yes, I'm old and have trouble with technology. I've had

769
00:39:16,480 --> 00:39:20,440
Speaker 11: an old Ranova for many years. It's very slow, only

770
00:39:20,480 --> 00:39:24,720
Speaker 11: an eight, and the bank and various people keep telling

771
00:39:24,760 --> 00:39:27,640
Speaker 11: me you got to have a ten even to transfer

772
00:39:27,760 --> 00:39:28,760
Speaker 11: my money anymore.

773
00:39:29,000 --> 00:39:29,200
Speaker 1: Yeah.

774
00:39:29,239 --> 00:39:32,080
Speaker 11: So I went to this computer man that sold me

775
00:39:32,239 --> 00:39:36,600
Speaker 11: the lap Lenovo six years ago. He tells you his protust.

776
00:39:37,040 --> 00:39:40,480
Speaker 11: I actually went for I heard you saying, like for

777
00:39:40,640 --> 00:39:43,759
Speaker 11: old people, like a chrome book, it's probably adequate. I

778
00:39:43,800 --> 00:39:47,920
Speaker 11: don't do anything fancy. I don't want anything except basic.

779
00:39:48,840 --> 00:39:51,840
Speaker 11: And he didn't have a chrome book. So he said

780
00:39:51,920 --> 00:39:59,120
Speaker 11: he had this Dell and inspir On and it's thirteen.

781
00:39:59,239 --> 00:40:02,080
Speaker 11: And she said, oh, it's wonderful, and it's an eleven.

782
00:40:02,800 --> 00:40:05,080
Speaker 11: And I said, well, how old is that? He said,

783
00:40:05,200 --> 00:40:08,319
Speaker 11: only a couple of years old. A couple he said, yeah,

784
00:40:08,440 --> 00:40:12,560
Speaker 11: even less I get home. I gave him three hundred

785
00:40:12,680 --> 00:40:16,880
Speaker 11: dollars and then my daughter's bowling me out and I'm crazy.

786
00:40:16,920 --> 00:40:21,200
Speaker 11: But I get home, it says manufactured in two thy seventeen.

787
00:40:21,600 --> 00:40:23,760
Speaker 1: Oh my gosh, that's that's ancient.

788
00:40:24,360 --> 00:40:27,360
Speaker 11: So what does that mean? He just played. I trust

789
00:40:27,440 --> 00:40:29,880
Speaker 11: this man. I've been going up to him and I

790
00:40:30,040 --> 00:40:34,200
Speaker 11: take him all my fruit and presimmons and warms from

791
00:40:34,200 --> 00:40:38,719
Speaker 11: my yard and I trust him. Wow, and he said, no,

792
00:40:38,800 --> 00:40:40,000
Speaker 11: this is good. You'll love it.

793
00:40:40,320 --> 00:40:40,480
Speaker 9: Well.

794
00:40:40,520 --> 00:40:43,920
Speaker 11: I get it home, and of course it's so confusing

795
00:40:44,040 --> 00:40:47,799
Speaker 11: for me. And then the neighbor says, oh, elevens are

796
00:40:47,800 --> 00:40:50,760
Speaker 11: too confused. You don't need that. I heard you say

797
00:40:50,800 --> 00:40:53,919
Speaker 11: what long ago? I probably a chrome Book is enough

798
00:40:54,280 --> 00:40:58,320
Speaker 11: just to transfer my money a couple of times and

799
00:40:59,440 --> 00:41:02,680
Speaker 11: google somethings and email my friends.

800
00:41:02,800 --> 00:41:05,279
Speaker 1: All right, do yeah, that's that's a Chromebook. And here's

801
00:41:05,320 --> 00:41:09,200
Speaker 1: the thing. So this computer you got, you know, is

802
00:41:09,239 --> 00:41:15,160
Speaker 1: it running Windows eleven? Okay, so what's wrong with this device?

803
00:41:15,520 --> 00:41:17,719
Speaker 1: Can you use it with Windows eleven? Are you comfortable

804
00:41:17,719 --> 00:41:19,400
Speaker 1: with it? I mean you had Windows eight before.

805
00:41:20,040 --> 00:41:24,000
Speaker 11: I'm not comfortable. I've only had it two days and

806
00:41:24,239 --> 00:41:27,239
Speaker 11: it's got a funny button on the side to turn

807
00:41:27,320 --> 00:41:29,239
Speaker 11: it on. I hold it and hold it, and it

808
00:41:29,280 --> 00:41:34,240
Speaker 11: seems anyway, it seems I'd have to get used to it.

809
00:41:34,360 --> 00:41:36,160
Speaker 1: And do you it?

810
00:41:36,239 --> 00:41:38,840
Speaker 11: I guess for three hundred dollars.

811
00:41:38,719 --> 00:41:41,560
Speaker 1: Yeah, it's it's it's pretty basic. But here's the thing.

812
00:41:41,600 --> 00:41:43,040
Speaker 1: I mean a couple there's a couple of ways you

813
00:41:43,040 --> 00:41:45,040
Speaker 1: can do this. Number one, do you have a trusted

814
00:41:45,200 --> 00:41:49,520
Speaker 1: friend that could teach you how to use this operating system.

815
00:41:49,719 --> 00:41:53,600
Speaker 11: No, I only have my granddaughter. That's we talk on

816
00:41:53,640 --> 00:41:56,840
Speaker 11: the phone and we can do team viewers. She's helped

817
00:41:56,840 --> 00:41:58,600
Speaker 11: me with my Lenovo before.

818
00:41:58,760 --> 00:42:01,160
Speaker 1: But okay, you're not transferring all your money to her,

819
00:42:01,239 --> 00:42:01,800
Speaker 1: are you?

820
00:42:01,840 --> 00:42:02,120
Speaker 6: No?

821
00:42:02,120 --> 00:42:06,320
Speaker 11: No, no, no, my money to charity. But I gotta

822
00:42:06,719 --> 00:42:09,840
Speaker 11: you know, I get my social security at one bank.

823
00:42:09,960 --> 00:42:10,920
Speaker 11: I got it right.

824
00:42:11,000 --> 00:42:12,320
Speaker 1: You got to move things around, I get it. So

825
00:42:12,360 --> 00:42:14,399
Speaker 1: you want to secure computer? Do that? I mean, look,

826
00:42:14,480 --> 00:42:17,880
Speaker 1: if you can install what browser are you using on

827
00:42:17,920 --> 00:42:18,400
Speaker 1: this computer?

828
00:42:18,440 --> 00:42:22,200
Speaker 11: Do you know it's just a regular what do you

829
00:42:22,280 --> 00:42:22,800
Speaker 11: call it?

830
00:42:23,520 --> 00:42:23,759
Speaker 6: Edge?

831
00:42:24,880 --> 00:42:25,120
Speaker 2: Edge?

832
00:42:27,280 --> 00:42:27,480
Speaker 10: Yeah?

833
00:42:27,600 --> 00:42:32,640
Speaker 11: Okay, so it's the same with whatever comes on well Google.

834
00:42:32,800 --> 00:42:35,440
Speaker 1: Yeah, okay, okay. So as long as as long as

835
00:42:35,520 --> 00:42:38,080
Speaker 1: you are doing as long as you can get on

836
00:42:38,120 --> 00:42:40,279
Speaker 1: a web browser on this computer, I think that's the

837
00:42:40,320 --> 00:42:42,000
Speaker 1: only thing you really need to do on it. So

838
00:42:42,120 --> 00:42:45,080
Speaker 1: if you can open up Chrome, get on there, make

839
00:42:45,120 --> 00:42:47,160
Speaker 1: sure Chrome is up to date. That's going to protect

840
00:42:47,200 --> 00:42:49,719
Speaker 1: you from anything that you know is not very good

841
00:42:49,760 --> 00:42:52,759
Speaker 1: on the internet. You know, as long as you can

842
00:42:52,800 --> 00:42:55,600
Speaker 1: do that, this computer should be fine. I think that

843
00:42:55,680 --> 00:42:58,279
Speaker 1: there are other things you can do. Obviously, I was

844
00:42:58,320 --> 00:43:00,160
Speaker 1: asking if you had a trusted friend that might be

845
00:43:00,200 --> 00:43:03,960
Speaker 1: able to do something like installed. There's actually a free

846
00:43:04,040 --> 00:43:07,240
Speaker 1: version where you can turn the software called Chrome os

847
00:43:07,360 --> 00:43:11,400
Speaker 1: flex that you can turn this computer into a chromebook basically.

848
00:43:12,280 --> 00:43:15,719
Speaker 1: And so if you had a friend that could do that,

849
00:43:15,719 --> 00:43:18,120
Speaker 1: that would be a very easy way to make all

850
00:43:18,160 --> 00:43:20,960
Speaker 1: of your issues go away, because well not all of them,

851
00:43:20,960 --> 00:43:23,399
Speaker 1: but you know, the computer issues. You would be able

852
00:43:23,400 --> 00:43:26,919
Speaker 1: to turn this into sort of a chromebook, and that's

853
00:43:26,960 --> 00:43:29,600
Speaker 1: completely free, and it would breathe a whole new life

854
00:43:29,640 --> 00:43:34,000
Speaker 1: into this computer. So if you come across maybe this

855
00:43:34,040 --> 00:43:36,239
Speaker 1: computer guy that you're talking about, if you really you know,

856
00:43:36,239 --> 00:43:38,759
Speaker 1: if you're giving him those per Simmons and things like that,

857
00:43:38,800 --> 00:43:42,480
Speaker 1: maybe you trust him, Say hey, whatever his name is, Jim,

858
00:43:42,560 --> 00:43:44,600
Speaker 1: can you you think you can help me install Chrome

859
00:43:44,640 --> 00:43:46,719
Speaker 1: os flex on this old computer that you sold me.

860
00:43:46,800 --> 00:43:48,960
Speaker 1: You know, let's let's make this thing a chromebook so

861
00:43:48,960 --> 00:43:51,680
Speaker 1: that I don't have to deal with Windows eleven. And

862
00:43:51,719 --> 00:43:53,239
Speaker 1: that's one way of doing it. But the other thing

863
00:43:53,320 --> 00:43:55,560
Speaker 1: is just if as long as you can open up

864
00:43:55,600 --> 00:43:57,839
Speaker 1: that web browser on that computer, you should be able

865
00:43:57,880 --> 00:43:59,960
Speaker 1: to do the things that you do that you use

866
00:44:00,120 --> 00:44:01,040
Speaker 1: to do on your old computer.

867
00:44:01,360 --> 00:44:02,359
Speaker 11: I guess what I need.

868
00:44:02,560 --> 00:44:03,600
Speaker 1: Yeah, and that's all you need.

869
00:44:03,719 --> 00:44:03,799
Speaker 10: That.

870
00:44:03,920 --> 00:44:06,400
Speaker 11: I think he just lied to me that it's old.

871
00:44:06,480 --> 00:44:12,680
Speaker 11: And I think he installed the Windows eleven himself. Yees research. Okay,

872
00:44:12,760 --> 00:44:13,759
Speaker 11: well just to sell it.

873
00:44:13,920 --> 00:44:15,839
Speaker 1: Okay, Well if he did that, then he knows how

874
00:44:15,880 --> 00:44:18,120
Speaker 1: to put on Chrome os Flex. So say, hey, I

875
00:44:18,160 --> 00:44:21,400
Speaker 1: called up Rich on the radio. He mentioned this Chrome

876
00:44:21,480 --> 00:44:24,239
Speaker 1: os flex. Do you think you can install that on

877
00:44:24,280 --> 00:44:27,200
Speaker 1: my computer? And that will turn this computer into a

878
00:44:27,320 --> 00:44:30,560
Speaker 1: full proof chrome book And even on this older model

879
00:44:30,600 --> 00:44:32,800
Speaker 1: that's you know, twenty seventeen. And by the way, computers

880
00:44:32,800 --> 00:44:36,200
Speaker 1: can last a decent amount of time. But that'll make

881
00:44:36,200 --> 00:44:38,720
Speaker 1: this computer a lot simpler, It'll make it more secure.

882
00:44:38,960 --> 00:44:41,600
Speaker 1: There's no viruses you have to worry about. The updates

883
00:44:41,640 --> 00:44:43,840
Speaker 1: are automatic. So I think that that would be a

884
00:44:43,880 --> 00:44:46,640
Speaker 1: really nice way of making this three hundred dollars computer

885
00:44:46,760 --> 00:44:49,840
Speaker 1: work the way you want it. But otherwise, I think, Fern,

886
00:44:49,880 --> 00:44:53,000
Speaker 1: you really have to if you're stuck with this thing

887
00:44:53,040 --> 00:44:55,879
Speaker 1: and you're using it, I would say, just figure out

888
00:44:55,920 --> 00:44:58,560
Speaker 1: how to close everything else out on the computer. Ignore

889
00:44:58,600 --> 00:45:00,520
Speaker 1: all the pop ups that tell you you know AI

890
00:45:00,640 --> 00:45:04,120
Speaker 1: this AI that this, you know whatever, and just try

891
00:45:04,160 --> 00:45:07,120
Speaker 1: to use the web browser. I would try to use Chrome.

892
00:45:07,120 --> 00:45:08,919
Speaker 1: If I were you, I think that's probably a good

893
00:45:08,920 --> 00:45:11,040
Speaker 1: one that's nice and secure for you. And it runs

894
00:45:11,040 --> 00:45:13,920
Speaker 1: Google Bookmark this stuff that you're trying to go to

895
00:45:14,000 --> 00:45:16,960
Speaker 1: every day, all your websites and things like that. And

896
00:45:17,000 --> 00:45:19,120
Speaker 1: then just keep this thing kind of plugged in and

897
00:45:19,239 --> 00:45:22,560
Speaker 1: charged up and it should it should still work. And

898
00:45:22,680 --> 00:45:24,680
Speaker 1: if he installed Windows eleven on there, like I said,

899
00:45:24,680 --> 00:45:27,120
Speaker 1: he might be able to install that Chromos Flex on there.

900
00:45:27,200 --> 00:45:30,319
Speaker 1: So thanks for the call today, FIRN. Really appreciate it.

901
00:45:30,520 --> 00:45:32,680
Speaker 1: I hope that helps. I'll put a link to it

902
00:45:32,800 --> 00:45:36,279
Speaker 1: on my website. Rich on Tech dot TV. All right,

903
00:45:36,640 --> 00:45:38,879
Speaker 1: coming up, let's see what do we go off here? Oh?

904
00:45:38,920 --> 00:45:41,400
Speaker 1: Google launched a new phone this week, the Pixel ten A.

905
00:45:41,600 --> 00:45:45,160
Speaker 1: I'll tell you about that. What else do we have? Oh,

906
00:45:45,320 --> 00:45:47,360
Speaker 1: I just talked about Chromos Flex. I'll tell you what

907
00:45:47,400 --> 00:45:50,840
Speaker 1: I did over the past week. I installed another operating

908
00:45:50,880 --> 00:45:53,279
Speaker 1: system that's super simple on a computer. I'll tell you

909
00:45:53,280 --> 00:45:56,040
Speaker 1: what I did. Plus, we'll take more of your calls.

910
00:45:56,040 --> 00:45:58,120
Speaker 1: At eighty to eight rich one oh one eighty eight

911
00:45:58,160 --> 00:46:00,840
Speaker 1: seven four to two four one zero. You are listening

912
00:46:00,840 --> 00:46:07,480
Speaker 1: to rich on Tech. Welcome back to rich on Tech.

913
00:46:07,560 --> 00:46:10,879
Speaker 1: Rich DeMuro here hanging out with you talking technology at

914
00:46:11,040 --> 00:46:13,760
Speaker 1: triple eight rich one oh one eight eight eight seven

915
00:46:13,880 --> 00:46:16,200
Speaker 1: four to two four one zero one.

916
00:46:17,280 --> 00:46:17,400
Speaker 4: Uh.

917
00:46:17,480 --> 00:46:20,120
Speaker 1: There's an interesting new app right now. I have not

918
00:46:20,239 --> 00:46:22,880
Speaker 1: tested it, but I'm very very curious to see how

919
00:46:22,920 --> 00:46:27,360
Speaker 1: it works. It's called Merge Merge dot Watch, and I

920
00:46:27,400 --> 00:46:29,160
Speaker 1: don't know how quick this is gonna be shut down

921
00:46:29,200 --> 00:46:33,040
Speaker 1: by Apple, but U Merge connects Android smart watches to

922
00:46:33,120 --> 00:46:36,920
Speaker 1: iPhones and Apple Watches to Android phones, so you can

923
00:46:37,000 --> 00:46:40,080
Speaker 1: choose the device you truly love and you can choose

924
00:46:40,160 --> 00:46:43,440
Speaker 1: Android Watch with iPhone or Apple Watch with Android. That's

925
00:46:43,480 --> 00:46:44,200
Speaker 1: pretty interesting.

926
00:46:44,719 --> 00:46:44,879
Speaker 4: Uh.

927
00:46:44,880 --> 00:46:47,200
Speaker 1: So you download the app to your phone and your

928
00:46:47,360 --> 00:46:49,839
Speaker 1: uh and your watch, and then you link them up

929
00:46:50,400 --> 00:46:54,040
Speaker 1: and then apparently you can use them with each other. Now,

930
00:46:54,160 --> 00:46:57,120
Speaker 1: I don't know this is brand new. I downloaded it,

931
00:46:57,200 --> 00:46:59,040
Speaker 1: but I couldn't get it linked up because I had

932
00:46:59,080 --> 00:47:01,120
Speaker 1: to type in my Apple password, which was like ten

933
00:47:01,160 --> 00:47:05,160
Speaker 1: thousand digits long on my Apple Watch and I couldn't

934
00:47:05,160 --> 00:47:07,400
Speaker 1: do it. So I can't tell you how good this is,

935
00:47:07,440 --> 00:47:10,320
Speaker 1: but it's very interesting. One to watch Merge dot watch

936
00:47:11,640 --> 00:47:14,440
Speaker 1: if you want to, you know, have one thing, but

937
00:47:15,600 --> 00:47:18,320
Speaker 1: if you want Android but with an iPhone or Android

938
00:47:18,360 --> 00:47:20,600
Speaker 1: Apple Watch with an Android check it out. I'm gonna

939
00:47:20,600 --> 00:47:22,440
Speaker 1: try to test it out to give you some more

940
00:47:22,440 --> 00:47:25,960
Speaker 1: information on it as well. But I love seeing people

941
00:47:25,960 --> 00:47:29,960
Speaker 1: try things that Apple does not like for sure. Let's

942
00:47:30,000 --> 00:47:34,959
Speaker 1: go to Carl in summer. LN Carl, you're on with Rich.

943
00:47:36,280 --> 00:47:37,720
Speaker 5: Hey, how are you today?

944
00:47:37,920 --> 00:47:39,920
Speaker 1: I'm doing fantastic. What's going on?

945
00:47:40,880 --> 00:47:44,680
Speaker 5: I have a question. I have a visual disability, and

946
00:47:44,920 --> 00:47:47,760
Speaker 5: up until about six months ago, I had been using

947
00:47:47,800 --> 00:47:50,280
Speaker 5: an app on Android called Pocket.

948
00:47:50,520 --> 00:47:51,680
Speaker 1: Oh I love that app.

949
00:47:52,800 --> 00:47:56,160
Speaker 5: You know, I'm going well, up until about six months ago,

950
00:47:56,200 --> 00:47:59,000
Speaker 5: I've been using it and I would use to read

951
00:47:59,160 --> 00:48:02,960
Speaker 5: articles back to well I've been using insta paper and

952
00:48:03,000 --> 00:48:07,200
Speaker 5: it's just so hard to use it. It's not very intuitive,

953
00:48:07,640 --> 00:48:10,120
Speaker 5: and I was wondering if you could recommend something that

954
00:48:10,200 --> 00:48:12,160
Speaker 5: would be a little bit easier for me.

955
00:48:13,239 --> 00:48:16,720
Speaker 1: Yeah, so there so number one. Yes, So Pocket was great.

956
00:48:16,840 --> 00:48:20,200
Speaker 1: I loved it. It was owned by Firefox and basically you

957
00:48:20,200 --> 00:48:23,080
Speaker 1: could save articles in there and read them later, or

958
00:48:23,280 --> 00:48:25,799
Speaker 1: like you said, you can listen to them. I don't

959
00:48:25,800 --> 00:48:27,840
Speaker 1: think I had it didn't have the best voice, right, Like,

960
00:48:27,880 --> 00:48:30,240
Speaker 1: it wasn't like the best like a little mechanical, right.

961
00:48:30,880 --> 00:48:33,520
Speaker 5: It was very mechanical, but it got the job. Okay,

962
00:48:34,360 --> 00:48:37,000
Speaker 5: so that and I will say that with insta Paper,

963
00:48:37,160 --> 00:48:39,680
Speaker 5: you know, it has a great voice and it gets

964
00:48:39,719 --> 00:48:44,680
Speaker 5: the job done, but it's just it's just taking you

965
00:48:44,760 --> 00:48:46,680
Speaker 5: around the block the long way.

966
00:48:47,000 --> 00:48:50,240
Speaker 1: Yeah. I I've tried to use insta Paper a bunch.

967
00:48:50,360 --> 00:48:54,120
Speaker 1: I like it. I just don't use it. And I

968
00:48:54,160 --> 00:48:56,880
Speaker 1: and my other problem is Carl that any article that

969
00:48:56,920 --> 00:48:59,520
Speaker 1: I bookmarked to read later, I never read. And that's

970
00:48:59,560 --> 00:49:01,440
Speaker 1: that's a that's a me issue. I don't know. That's

971
00:49:01,480 --> 00:49:02,600
Speaker 1: something that I got to work through.

972
00:49:02,680 --> 00:49:06,520
Speaker 5: But anyway, okay, so I have a visual impairmid So

973
00:49:06,560 --> 00:49:07,600
Speaker 5: this is two to me.

974
00:49:07,760 --> 00:49:12,240
Speaker 1: Yeah, absolutely, Yeah, Okay, So if you want to try another,

975
00:49:13,560 --> 00:49:17,480
Speaker 1: there's another app that people like that's a similar app.

976
00:49:17,520 --> 00:49:21,920
Speaker 1: It's called read Wise read wise dot io and that

977
00:49:22,120 --> 00:49:25,960
Speaker 1: I assume I have not used it for the reading aspects,

978
00:49:26,000 --> 00:49:28,759
Speaker 1: but I believe that it will do that for you.

979
00:49:29,640 --> 00:49:31,800
Speaker 1: The problem is I believe that that one charges.

980
00:49:33,719 --> 00:49:36,279
Speaker 4: I think you have to pay charges as well.

981
00:49:36,360 --> 00:49:37,440
Speaker 5: So I don't have a problem.

982
00:49:37,440 --> 00:49:38,759
Speaker 1: Okay, so you don't have a you don't have a problem.

983
00:49:39,760 --> 00:49:43,560
Speaker 5: Yeah, problem, subscription, just as long as I can get

984
00:49:43,560 --> 00:49:45,399
Speaker 5: it to kind of do what I need to do

985
00:49:48,880 --> 00:49:52,080
Speaker 5: looking for Yeah, well, with Pocket I was able to say,

986
00:49:52,360 --> 00:49:54,799
Speaker 5: you know, take twenty five thirty articles and you could

987
00:49:54,840 --> 00:49:57,200
Speaker 5: just play prets play and it would just play all

988
00:49:57,200 --> 00:50:03,000
Speaker 5: the articles one after another, whereas on insta paper, you know,

989
00:50:03,120 --> 00:50:04,800
Speaker 5: to play the articles, one you have to have a

990
00:50:04,840 --> 00:50:08,600
Speaker 5: pre in subscription, but two, you can't select all of

991
00:50:08,600 --> 00:50:11,719
Speaker 5: the articles that wants to play. I know, you have

992
00:50:11,840 --> 00:50:16,080
Speaker 5: to manually select each one of them, play the article,

993
00:50:16,360 --> 00:50:18,920
Speaker 5: and then after you play it, you have to go

994
00:50:19,040 --> 00:50:22,719
Speaker 5: back select it again to delete the articles.

995
00:50:22,880 --> 00:50:25,399
Speaker 1: Yeah. That's that's annoying. It's a lot of work. Yeah,

996
00:50:26,239 --> 00:50:28,000
Speaker 1: it's a lot of work. Okay, Well, I'll give you

997
00:50:28,040 --> 00:50:30,960
Speaker 1: a couple of solutions you can you can investigate these, Carl,

998
00:50:31,000 --> 00:50:32,400
Speaker 1: and you can see which one's going to work the

999
00:50:32,440 --> 00:50:33,960
Speaker 1: best for you. But I'll tell you the ones that

1000
00:50:34,000 --> 00:50:36,880
Speaker 1: I know of. Okay, So number one you already mentioned

1001
00:50:36,920 --> 00:50:39,279
Speaker 1: insta Paper. Obviously, that's the one that's not working out

1002
00:50:39,280 --> 00:50:42,120
Speaker 1: for you. Read Wise is kind of an up and

1003
00:50:42,160 --> 00:50:47,000
Speaker 1: coming reader and so it's I don't know how expensive

1004
00:50:47,000 --> 00:50:48,880
Speaker 1: it is. I think right now it's free in the beta,

1005
00:50:48,960 --> 00:50:51,759
Speaker 1: but it eventually will cost money. That's another way to

1006
00:50:51,800 --> 00:50:56,080
Speaker 1: do it. But I think something like uh, okay, if

1007
00:50:56,080 --> 00:50:58,799
Speaker 1: you want a completely free way to do this. You

1008
00:50:58,840 --> 00:51:02,160
Speaker 1: said you have the Android phone. There's a feature called

1009
00:51:02,200 --> 00:51:06,800
Speaker 1: Reading Mode on from Google. And this is a feature

1010
00:51:06,840 --> 00:51:09,279
Speaker 1: that basically any article that you want to read, it

1011
00:51:09,320 --> 00:51:11,680
Speaker 1: will read out loud to you for free. And it

1012
00:51:11,680 --> 00:51:13,880
Speaker 1: does a really good job. And so you can download

1013
00:51:13,920 --> 00:51:16,799
Speaker 1: that and it's built right into Android pretty much once

1014
00:51:16,840 --> 00:51:20,040
Speaker 1: you download the app, it kind of like merges into Android.

1015
00:51:20,239 --> 00:51:24,920
Speaker 1: It's really slick. And so that's called Reading Mode by Google. Now,

1016
00:51:25,320 --> 00:51:27,440
Speaker 1: if you want what I think is probably the best

1017
00:51:28,040 --> 00:51:31,440
Speaker 1: reading screen, it's not really a screen reading app, but

1018
00:51:31,480 --> 00:51:34,839
Speaker 1: it's a reader app. Is called speech a PI. And

1019
00:51:35,160 --> 00:51:38,560
Speaker 1: if you have not tried this, it will. It's amazing.

1020
00:51:38,880 --> 00:51:41,879
Speaker 1: It really is great. I don't know if it will

1021
00:51:41,880 --> 00:51:45,359
Speaker 1: do the playlist feature that you're talking about, because I

1022
00:51:45,440 --> 00:51:49,120
Speaker 1: typically think that you have to play them one by one.

1023
00:51:49,760 --> 00:51:53,480
Speaker 1: But I will tell you speech AFI has the best voices.

1024
00:51:53,920 --> 00:51:56,960
Speaker 1: It has so many voices, and it does a really

1025
00:51:56,960 --> 00:51:59,600
Speaker 1: good job at converting those voices to text. So if

1026
00:51:59,640 --> 00:52:04,879
Speaker 1: you want like the most the nicest listening experience, that's

1027
00:52:04,880 --> 00:52:06,480
Speaker 1: going to be a great way to do it. Now,

1028
00:52:06,520 --> 00:52:08,080
Speaker 1: if you want now that I believe you have to

1029
00:52:08,080 --> 00:52:11,439
Speaker 1: pay a little bit for like the best voices. There's

1030
00:52:11,480 --> 00:52:15,240
Speaker 1: another way to do this completely free. So eleven Labs

1031
00:52:15,440 --> 00:52:18,279
Speaker 1: okay e L E V E N l A b

1032
00:52:18,480 --> 00:52:24,960
Speaker 1: s eleven Labs. They have a free app for iPhone

1033
00:52:25,000 --> 00:52:29,439
Speaker 1: and Android where it will read to you. And this is, uh,

1034
00:52:29,560 --> 00:52:31,839
Speaker 1: let's see, how do you I'm trying to figure out

1035
00:52:31,840 --> 00:52:34,080
Speaker 1: where they I got to find the link to the app,

1036
00:52:34,080 --> 00:52:37,399
Speaker 1: but it's it's fantastic and it's completely free. And so

1037
00:52:37,560 --> 00:52:40,680
Speaker 1: you can download that app and it's a text to

1038
00:52:40,760 --> 00:52:43,840
Speaker 1: speech app. Uh yeah, and it's just it's great. I

1039
00:52:43,920 --> 00:52:45,239
Speaker 1: used to listen to this a lot at the gym

1040
00:52:45,280 --> 00:52:50,120
Speaker 1: when I was Yeah, eleven Labs mobile app and so

1041
00:52:50,200 --> 00:52:52,319
Speaker 1: that's a really great app as well. I'll put a

1042
00:52:52,320 --> 00:52:54,400
Speaker 1: link on the website rich on tech dot tv, But

1043
00:52:54,640 --> 00:52:57,600
Speaker 1: eleven Labs and Speechify pretty much do the same thing.

1044
00:52:57,600 --> 00:52:59,960
Speaker 1: They will read you out these articles. You may have

1045
00:53:00,080 --> 00:53:01,640
Speaker 1: to press play on each one. It may not do

1046
00:53:01,680 --> 00:53:04,360
Speaker 1: the playlist thing, but those are like an incredible experience

1047
00:53:04,440 --> 00:53:07,239
Speaker 1: and the eleven Labs, as far as I know, is free. Now,

1048
00:53:07,280 --> 00:53:08,960
Speaker 1: there is another way you can do this. There is

1049
00:53:09,000 --> 00:53:13,680
Speaker 1: a website called listen later dot net and if you

1050
00:53:13,880 --> 00:53:17,960
Speaker 1: feed the articles into that, they will create a personalized

1051
00:53:18,000 --> 00:53:21,520
Speaker 1: podcast feed of those articles read to you. And so

1052
00:53:21,600 --> 00:53:24,480
Speaker 1: that's another way. That's called Listen later dot net and

1053
00:53:24,520 --> 00:53:26,200
Speaker 1: you can try it for free, but if you want

1054
00:53:26,239 --> 00:53:28,040
Speaker 1: to do more, you might have to pay. But I'll

1055
00:53:28,080 --> 00:53:30,280
Speaker 1: link all of these things up on the website. Carl

1056
00:53:30,480 --> 00:53:38,319
Speaker 1: Richon tech dot tv, thanks for calling today. Welcome back

1057
00:53:38,320 --> 00:53:40,600
Speaker 1: to rich On Tech rich DeMuro here hanging out with you,

1058
00:53:40,640 --> 00:53:44,439
Speaker 1: talking technology Triple eight rich one on one eight eight

1059
00:53:44,440 --> 00:53:48,120
Speaker 1: A seven four to two four one zero one. We'll

1060
00:53:48,120 --> 00:53:51,120
Speaker 1: get back to the calls in just a moment. Uh,

1061
00:53:51,200 --> 00:53:53,200
Speaker 1: let me tell you about the Pixel ten A. Google

1062
00:53:53,320 --> 00:53:55,520
Speaker 1: has a new phone this week. Pixel ten A is

1063
00:53:55,560 --> 00:53:58,360
Speaker 1: their mid range phone. You get a lot for the

1064
00:53:58,400 --> 00:54:00,480
Speaker 1: money though. It's five hundred dollars, which is a big

1065
00:54:00,520 --> 00:54:03,600
Speaker 1: selling point. It goes on sale on March fifth. It's

1066
00:54:03,640 --> 00:54:06,319
Speaker 1: on pre order. Now I've not tested this, but I've

1067
00:54:06,360 --> 00:54:08,480
Speaker 1: got one being sent to me so i can see

1068
00:54:08,480 --> 00:54:10,480
Speaker 1: what the deal is. But most people are saying it's

1069
00:54:10,480 --> 00:54:14,160
Speaker 1: a modest upgrade from last year. So the camera bar

1070
00:54:14,280 --> 00:54:17,560
Speaker 1: now sits flush with the back of the device. It's

1071
00:54:17,600 --> 00:54:19,600
Speaker 1: got a six point three inch screen that gets a

1072
00:54:19,600 --> 00:54:23,120
Speaker 1: little bit brighter outside. It's powered by last year's chip,

1073
00:54:23,200 --> 00:54:24,719
Speaker 1: so they didn't put a new chip in this thing

1074
00:54:24,760 --> 00:54:28,319
Speaker 1: from last year's model. The battery is great, battery life

1075
00:54:28,360 --> 00:54:31,640
Speaker 1: is good. Charging is a little bit faster, not the

1076
00:54:31,680 --> 00:54:36,520
Speaker 1: fastest wireless charging. Let's see what else. Camera is very similar,

1077
00:54:37,000 --> 00:54:39,279
Speaker 1: but you do get two camera lenses, the main and

1078
00:54:39,320 --> 00:54:42,960
Speaker 1: the ultra wide. And they did add satellite SOS, so

1079
00:54:43,000 --> 00:54:45,600
Speaker 1: that means you can do emergency messaging if you're off

1080
00:54:45,600 --> 00:54:48,000
Speaker 1: the grid, something the nine to A did not have.

1081
00:54:48,880 --> 00:54:51,879
Speaker 1: It also runs the latest Android and you get seven

1082
00:54:51,960 --> 00:54:54,600
Speaker 1: years of updates. So I recommend these phones a lot,

1083
00:54:54,680 --> 00:54:56,640
Speaker 1: the ten A because if you just need a phone

1084
00:54:56,680 --> 00:54:59,719
Speaker 1: and you don't care about all the fancy features. This

1085
00:54:59,840 --> 00:55:04,799
Speaker 1: is about five hundred dollars, and effectively a lot of

1086
00:55:04,800 --> 00:55:07,359
Speaker 1: the discounts I've seen are taking about one hundred dollars

1087
00:55:07,400 --> 00:55:11,160
Speaker 1: off the price. So you're talking, let's see here, let's

1088
00:55:11,160 --> 00:55:13,959
Speaker 1: see the app. The actual price here for one hundred

1089
00:55:13,960 --> 00:55:15,880
Speaker 1: and twenty eight gig is four ninety nine, but I'm

1090
00:55:15,920 --> 00:55:18,240
Speaker 1: seeing a lot of one hundred dollars off. So anyway,

1091
00:55:18,360 --> 00:55:20,400
Speaker 1: that's something to keep an eye out on if you

1092
00:55:20,440 --> 00:55:25,680
Speaker 1: want a very simple phone. Speaking of smartphones, we've got

1093
00:55:25,960 --> 00:55:30,000
Speaker 1: Jeremy Watkin on the line. He's with Number Barn. We've

1094
00:55:30,000 --> 00:55:32,120
Speaker 1: talked about them on the show before. This is a

1095
00:55:33,160 --> 00:55:36,640
Speaker 1: website that basically does all kinds of stuff with phone numbers,

1096
00:55:36,719 --> 00:55:39,120
Speaker 1: like if you want to pour it out or park

1097
00:55:39,160 --> 00:55:41,879
Speaker 1: your park your phone number, forward your phone number, all

1098
00:55:41,960 --> 00:55:44,800
Speaker 1: kinds of things they do. Jeremy, thanks for joining me today.

1099
00:55:45,239 --> 00:55:47,800
Speaker 2: Yeah, it's great to be here, Rich, So.

1100
00:55:47,760 --> 00:55:49,960
Speaker 1: Tell me what is number Barn? First off, I know

1101
00:55:50,120 --> 00:55:51,919
Speaker 1: the main thing that we've talked about on this show

1102
00:55:51,960 --> 00:55:53,640
Speaker 1: is if you want to like park your phone number

1103
00:55:53,640 --> 00:55:55,640
Speaker 1: for a while, like you don't plan on using it,

1104
00:55:55,960 --> 00:55:57,799
Speaker 1: but you want to keep that number. That's something you

1105
00:55:57,800 --> 00:55:58,640
Speaker 1: guys do, right.

1106
00:55:59,280 --> 00:56:02,359
Speaker 12: Absolutely, that's a great use for Number Barn. We are,

1107
00:56:02,480 --> 00:56:06,360
Speaker 12: you know, first and foremost, we are the world's largest

1108
00:56:08,160 --> 00:56:12,360
Speaker 12: vanity telephone number marketplace. We have millions and millions of

1109
00:56:12,360 --> 00:56:16,040
Speaker 12: phone numbers available on our website that we sourced from

1110
00:56:16,080 --> 00:56:17,280
Speaker 12: lots of different places.

1111
00:56:17,600 --> 00:56:20,280
Speaker 2: And so if you're in the if.

1112
00:56:20,120 --> 00:56:22,440
Speaker 12: You're looking for a phone number, you know, if you

1113
00:56:22,520 --> 00:56:24,799
Speaker 12: if you went into the wireless store and they gave

1114
00:56:24,840 --> 00:56:28,240
Speaker 12: you three options, come to number barn and get millions

1115
00:56:28,239 --> 00:56:31,279
Speaker 12: of options. But yeah, what you mentioned about parking is

1116
00:56:31,320 --> 00:56:34,279
Speaker 12: spot on. We have tons of customers use as for

1117
00:56:34,360 --> 00:56:37,920
Speaker 12: low cost parking, call forwarding, and even some some business

1118
00:56:37,960 --> 00:56:39,359
Speaker 12: services as well.

1119
00:56:39,400 --> 00:56:41,760
Speaker 1: That's cool. So you can get a vanity phone number,

1120
00:56:41,800 --> 00:56:44,239
Speaker 1: like if I wanted, like, you know, okay, I got

1121
00:56:44,280 --> 00:56:46,239
Speaker 1: it like three and oh rich on Tech or I

1122
00:56:46,280 --> 00:56:49,040
Speaker 1: don't whatever that dials to. I don't know, sorry whoever

1123
00:56:49,040 --> 00:56:53,360
Speaker 1: that is. But that's okay, that's kind of cool. That's interest.

1124
00:56:53,400 --> 00:56:55,000
Speaker 1: I didn't know that you guys did that. Okay, So

1125
00:56:55,120 --> 00:56:58,040
Speaker 1: now if you want to get something that's special, you

1126
00:56:58,040 --> 00:57:00,279
Speaker 1: can do that. So what are the ps, Like, what

1127
00:57:00,320 --> 00:57:01,200
Speaker 1: other tricks do you have?

1128
00:57:02,920 --> 00:57:03,120
Speaker 6: Oh?

1129
00:57:03,440 --> 00:57:07,320
Speaker 12: I mean yeah, the parking is a huge huge feature

1130
00:57:07,360 --> 00:57:10,120
Speaker 12: for us, especially you know, we're about to talk about

1131
00:57:10,960 --> 00:57:15,239
Speaker 12: wireless plans and whatnot. We have so many people that

1132
00:57:15,520 --> 00:57:18,400
Speaker 12: like to park their telephone numbers with us or use

1133
00:57:18,520 --> 00:57:21,320
Speaker 12: call forwarding when they're you know, they've moved and they've

1134
00:57:21,360 --> 00:57:23,760
Speaker 12: switched out their phone number. Maybe they want to hang

1135
00:57:23,800 --> 00:57:26,120
Speaker 12: on to maybe Grandma passed away and they want to

1136
00:57:26,120 --> 00:57:28,240
Speaker 12: hang on to to that.

1137
00:57:28,320 --> 00:57:30,400
Speaker 2: You know, that landline that they've had forever.

1138
00:57:31,920 --> 00:57:35,240
Speaker 12: That maybe they're maybe they're traveling to Europe for five

1139
00:57:35,320 --> 00:57:37,880
Speaker 12: months and going to live overseas and they want to

1140
00:57:37,880 --> 00:57:40,000
Speaker 12: hang on to their cell phone number, but not pay

1141
00:57:40,040 --> 00:57:42,880
Speaker 12: for a cell phone plan. We see a lot of

1142
00:57:42,920 --> 00:57:46,200
Speaker 12: really fun use cases that way and get to you know,

1143
00:57:46,800 --> 00:57:49,400
Speaker 12: talk to customers about the cool trips they're going on

1144
00:57:49,520 --> 00:57:50,440
Speaker 12: and things like that.

1145
00:57:51,040 --> 00:57:53,680
Speaker 1: I just I'm a little distracted because now I'm finding

1146
00:57:53,760 --> 00:57:55,280
Speaker 1: all the phone numbers that I can have with.

1147
00:57:57,440 --> 00:57:59,400
Speaker 12: You know, three one oho is that that's that's one

1148
00:57:59,440 --> 00:58:01,400
Speaker 12: of our most popular area codes for sure.

1149
00:58:01,640 --> 00:58:04,400
Speaker 1: Oh interesting because I've been holding on to my three

1150
00:58:04,440 --> 00:58:07,240
Speaker 1: one oh number for many years because it's I feel

1151
00:58:07,240 --> 00:58:09,400
Speaker 1: like you can't get those numbers anymore. Like if you

1152
00:58:09,440 --> 00:58:10,840
Speaker 1: go to the phone company, they give you like some

1153
00:58:10,960 --> 00:58:14,640
Speaker 1: random overlay or something. Okay, so you've got the phone

1154
00:58:14,680 --> 00:58:16,800
Speaker 1: numbers things like that. So you guys also have a

1155
00:58:16,800 --> 00:58:19,320
Speaker 1: lot of data for people switching and stuff like that.

1156
00:58:19,440 --> 00:58:21,440
Speaker 1: You say that March is one of the biggest months

1157
00:58:21,440 --> 00:58:23,560
Speaker 1: for switching carriers. Why is that?

1158
00:58:24,560 --> 00:58:25,400
Speaker 2: Yeah, it's funny.

1159
00:58:25,440 --> 00:58:27,600
Speaker 12: You know when I when I saw the results of

1160
00:58:27,720 --> 00:58:30,720
Speaker 12: our of that study we published, you know, I would

1161
00:58:30,720 --> 00:58:34,200
Speaker 12: have thought December or November or January, and I think

1162
00:58:34,240 --> 00:58:38,000
Speaker 12: December and January came in a close second, and third,

1163
00:58:38,880 --> 00:58:42,480
Speaker 12: you know, being the holidays and Cyber Monday. We certainly

1164
00:58:42,480 --> 00:58:47,320
Speaker 12: see a lot of people buying devices, and and you

1165
00:58:47,360 --> 00:58:49,240
Speaker 12: know I did that for my kids. I bought one

1166
00:58:49,240 --> 00:58:51,640
Speaker 12: of my kids a phone for Christmas this year, and

1167
00:58:51,680 --> 00:58:53,680
Speaker 12: I got him a phone number that spelled his name.

1168
00:58:54,640 --> 00:58:56,840
Speaker 12: But yeah, that you know, we had we had to

1169
00:58:56,880 --> 00:58:59,440
Speaker 12: think a little bit on on why March ended up

1170
00:58:59,480 --> 00:59:02,160
Speaker 12: being the the number one month for people to switch

1171
00:59:02,200 --> 00:59:02,640
Speaker 12: their plan.

1172
00:59:03,200 --> 00:59:06,200
Speaker 2: I have a few reasons here, you know.

1173
00:59:06,160 --> 00:59:09,200
Speaker 12: When you think about Obviously, I think there's some residual

1174
00:59:09,240 --> 00:59:13,760
Speaker 12: from the holidays, people people got devices, and maybe they're

1175
00:59:13,840 --> 00:59:16,600
Speaker 12: just getting around to switching their plan. I think, you know,

1176
00:59:16,680 --> 00:59:19,480
Speaker 12: with tax refunds, they have a little bit of extra

1177
00:59:19,520 --> 00:59:22,520
Speaker 12: money in their pocket to go buy a new phone,

1178
00:59:22,880 --> 00:59:26,240
Speaker 12: and maybe that and on the flip side, maybe they're

1179
00:59:26,240 --> 00:59:28,920
Speaker 12: thinking about their budget a little bit and realizing, oh,

1180
00:59:28,960 --> 00:59:31,880
Speaker 12: maybe I could save some money on my wireless plan.

1181
00:59:32,080 --> 00:59:34,240
Speaker 2: You know, it's a good time to review your bill.

1182
00:59:34,440 --> 00:59:37,200
Speaker 1: So that's really I assume that's the biggest reason people

1183
00:59:37,240 --> 00:59:40,800
Speaker 1: switch is really either I would say coverage or the

1184
00:59:40,840 --> 00:59:42,760
Speaker 1: price that they're paying. Now, a lot of people are

1185
00:59:42,760 --> 00:59:46,360
Speaker 1: discovering these things called envy and os. So can you explain,

1186
00:59:46,400 --> 00:59:48,920
Speaker 1: in like the simplest term, what an envy and O is.

1187
00:59:49,720 --> 00:59:52,280
Speaker 2: Well, I'll you know I love a good acronym. I'm

1188
00:59:52,320 --> 00:59:53,000
Speaker 2: sure you do too.

1189
00:59:53,920 --> 00:59:59,439
Speaker 12: Mobile Virtual Network Operator mvon os. They basically piggyback off

1190
00:59:59,480 --> 01:00:03,920
Speaker 12: of the major wireless networks, you know, T Mobile, Verizon,

1191
01:00:04,040 --> 01:00:07,840
Speaker 12: AT and T and they're not responsible for managing those

1192
01:00:08,160 --> 01:00:12,520
Speaker 12: cell phone towers. So they what they do that with

1193
01:00:12,720 --> 01:00:15,160
Speaker 12: all that overhead they're saving, they passed the savings on

1194
01:00:15,200 --> 01:00:18,560
Speaker 12: to customers. You know, we've seen you can save thirty

1195
01:00:18,600 --> 01:00:21,920
Speaker 12: to fifty percent on your bill by going through an

1196
01:00:22,000 --> 01:00:22,360
Speaker 12: mb and O.

1197
01:00:22,520 --> 01:00:25,080
Speaker 2: And you know, I think some people might not realize that.

1198
01:00:26,640 --> 01:00:30,880
Speaker 12: You know, they see companies like Mint, Metro By, T Mobile,

1199
01:00:31,000 --> 01:00:35,960
Speaker 12: Google Fi, Exfinity, Cricket Wireless, all those those are mbn

1200
01:00:36,000 --> 01:00:42,280
Speaker 12: os based essentially reselling the service of the major wireless carriers.

1201
01:00:42,720 --> 01:00:44,680
Speaker 1: And it gets a little tricky now because a lot

1202
01:00:44,680 --> 01:00:47,680
Speaker 1: of these used to be independent from the carriers. Now

1203
01:00:47,960 --> 01:00:50,680
Speaker 1: the carriers themselves are getting in on the game. Like

1204
01:00:50,800 --> 01:00:55,760
Speaker 1: T Mobile owns Mint AT and T owns Cricket, Verizon

1205
01:00:55,800 --> 01:00:58,400
Speaker 1: owns Visible. So it's like really weird. It's like, hold on,

1206
01:00:58,440 --> 01:01:00,880
Speaker 1: why is like Verizon have a one hundred dollars plan

1207
01:01:00,920 --> 01:01:03,280
Speaker 1: a month but also a twenty five dollars plan a month.

1208
01:01:03,640 --> 01:01:06,680
Speaker 1: And so it's because I think the competition of these

1209
01:01:06,680 --> 01:01:08,680
Speaker 1: other mv and o's that these people are leaving for.

1210
01:01:08,720 --> 01:01:11,360
Speaker 1: It's like Verizon needs something in their pocket to say, hey,

1211
01:01:11,560 --> 01:01:14,200
Speaker 1: you can come over here and do this. My mom's

1212
01:01:14,240 --> 01:01:16,320
Speaker 1: had one of these mv and os for years, Like

1213
01:01:16,360 --> 01:01:20,040
Speaker 1: I switched her years ago, and she tells all of

1214
01:01:20,040 --> 01:01:22,560
Speaker 1: her friends, I pay thirty dollars a month, it's unlimited

1215
01:01:22,600 --> 01:01:25,280
Speaker 1: whatever it is. And they none of them want to

1216
01:01:25,280 --> 01:01:27,000
Speaker 1: believe her. They're like, oh, well, you probably don't get this.

1217
01:01:27,120 --> 01:01:29,000
Speaker 1: She's like, no, I get that. Oh you probably don't

1218
01:01:29,000 --> 01:01:31,320
Speaker 1: have that. No, your phone doesn't work, Yes it does.

1219
01:01:31,320 --> 01:01:34,120
Speaker 1: Everything works the same. And so I think that these

1220
01:01:34,120 --> 01:01:37,360
Speaker 1: things are kind of a untapped resource for a lot

1221
01:01:37,360 --> 01:01:38,600
Speaker 1: of people that want to save money.

1222
01:01:39,560 --> 01:01:39,840
Speaker 2: Yeah.

1223
01:01:39,880 --> 01:01:43,280
Speaker 12: Absolutely, I do think there can be a little drawback

1224
01:01:43,440 --> 01:01:47,440
Speaker 12: sometimes if you're heavy a heavy data user, potentially your

1225
01:01:47,520 --> 01:01:53,400
Speaker 12: data usage gets deep prioritized under the you know, the

1226
01:01:53,400 --> 01:01:57,080
Speaker 12: the major the customers of the major wireless cares get priority,

1227
01:01:57,120 --> 01:01:59,640
Speaker 12: and then you get whatever's left over. But you know,

1228
01:02:00,080 --> 01:02:02,360
Speaker 12: what we're saying is that it's not a huge factor,

1229
01:02:03,240 --> 01:02:04,600
Speaker 12: but certainly something to think about.

1230
01:02:04,880 --> 01:02:07,240
Speaker 1: I mean, yeah, for someone like myself, like I would.

1231
01:02:07,280 --> 01:02:09,840
Speaker 1: I love MV and o's, but I personally like I'm

1232
01:02:09,920 --> 01:02:14,880
Speaker 1: sometimes uploading like seventeen twenty gigabytes of data after like

1233
01:02:15,160 --> 01:02:18,040
Speaker 1: a TV shoot, Like I'll literally stand Like let's say

1234
01:02:18,040 --> 01:02:19,360
Speaker 1: I go to New York City for a shoot, I

1235
01:02:19,400 --> 01:02:21,800
Speaker 1: will literally stand on a corner till I find like

1236
01:02:22,000 --> 01:02:24,720
Speaker 1: a good signal and just stand there and upload all

1237
01:02:24,720 --> 01:02:26,920
Speaker 1: my files to Dropbox form my editor. Like off the

1238
01:02:26,960 --> 01:02:29,040
Speaker 1: wireless network. I used to go to the hotel room.

1239
01:02:29,200 --> 01:02:31,520
Speaker 1: Now it's it's faster on the wireless network. But my

1240
01:02:31,600 --> 01:02:34,919
Speaker 1: point is that's like seventeen gigs at once, Like you're

1241
01:02:35,040 --> 01:02:37,120
Speaker 1: if you're doing that on an MV and O I I,

1242
01:02:37,240 --> 01:02:40,600
Speaker 1: you'd be slowed down pretty quickly. So but if you're

1243
01:02:40,640 --> 01:02:43,080
Speaker 1: not using a lot of data all right, So bottom line,

1244
01:02:43,120 --> 01:02:45,280
Speaker 1: what do you think? What do you think people need

1245
01:02:45,320 --> 01:02:47,959
Speaker 1: to know if they're looking to switch their their phone

1246
01:02:48,000 --> 01:02:48,760
Speaker 1: number or their bill.

1247
01:02:49,800 --> 01:02:52,720
Speaker 12: Well, I do think definitely take a look at your

1248
01:02:52,840 --> 01:02:55,120
Speaker 12: at your bill and what you're being charged. You know,

1249
01:02:55,800 --> 01:03:00,120
Speaker 12: there are lots of promo prices that you'll see and

1250
01:03:00,360 --> 01:03:03,400
Speaker 12: definitely ask about what that what that price is gonna

1251
01:03:03,440 --> 01:03:07,520
Speaker 12: be once the promotion drops also consider just tax and

1252
01:03:07,560 --> 01:03:10,800
Speaker 12: regulatory fees. We've found that that can be you know,

1253
01:03:10,880 --> 01:03:14,440
Speaker 12: that can be five to fifteen dollars per line per month.

1254
01:03:15,200 --> 01:03:17,760
Speaker 12: And then obviously you know, are you bringing in your

1255
01:03:17,760 --> 01:03:20,360
Speaker 12: own device or are you gonna are you gonna pay

1256
01:03:20,360 --> 01:03:23,720
Speaker 12: a monthly payment on that that that new device that

1257
01:03:23,760 --> 01:03:27,120
Speaker 12: you're getting through the through the carrier. So definitely consider

1258
01:03:27,200 --> 01:03:30,680
Speaker 12: that when you're switching. You know, I have lots to

1259
01:03:30,720 --> 01:03:34,640
Speaker 12: say about number porting. Sometimes number barn can help with that,

1260
01:03:35,200 --> 01:03:35,760
Speaker 12: you know, if.

1261
01:03:35,600 --> 01:03:37,880
Speaker 1: You oh yeah, talk about that, like because people if there,

1262
01:03:37,920 --> 01:03:39,840
Speaker 1: you can't a lot of them. You can't port from

1263
01:03:39,840 --> 01:03:42,680
Speaker 1: a landline to a cell phone right like you have

1264
01:03:42,720 --> 01:03:44,880
Speaker 1: to like go to an intermediary or something.

1265
01:03:45,360 --> 01:03:45,560
Speaker 4: You know.

1266
01:03:45,640 --> 01:03:48,320
Speaker 12: The only ones that are tricky going from landline to

1267
01:03:48,400 --> 01:03:54,000
Speaker 12: cell phone are a Cricket wireless and uh.

1268
01:03:53,440 --> 01:03:56,560
Speaker 2: And Google Voice. Yeah yeah, the voice is fun. Yeah.

1269
01:03:56,840 --> 01:03:59,280
Speaker 12: You have to get like a prepaid wireless to convert

1270
01:03:59,320 --> 01:04:01,720
Speaker 12: the number over wireless and then you can port it

1271
01:04:02,560 --> 01:04:03,800
Speaker 12: with no problem.

1272
01:04:04,200 --> 01:04:05,200
Speaker 2: Nva os can be.

1273
01:04:05,160 --> 01:04:07,560
Speaker 12: A little bit more of an adventure when it comes

1274
01:04:07,600 --> 01:04:11,720
Speaker 12: to porting to them. Sometimes they save on customer service

1275
01:04:11,760 --> 01:04:14,240
Speaker 12: a little bit, whereas like, you know, I'll pick on

1276
01:04:14,280 --> 01:04:18,040
Speaker 12: T Mobile they're they're, they're really. They have a dedicated

1277
01:04:18,080 --> 01:04:20,720
Speaker 12: line for number porting, and we see number porting be

1278
01:04:20,840 --> 01:04:25,760
Speaker 12: pretty fast for wireline too, to wireless.

1279
01:04:25,480 --> 01:04:27,080
Speaker 1: Who has the slowest? And then we got to go.

1280
01:04:27,960 --> 01:04:32,400
Speaker 12: You know, the major carriers are okay, the Verizon NBA

1281
01:04:32,480 --> 01:04:34,840
Speaker 12: knows can sometimes be pretty tricky.

1282
01:04:34,960 --> 01:04:38,600
Speaker 1: Yeah, that's that's my experience. I switched my wife to

1283
01:04:38,720 --> 01:04:41,880
Speaker 1: visible and try explaining to her why her phone doesn't

1284
01:04:41,880 --> 01:04:44,160
Speaker 1: work for like six hours while I'm trying to port

1285
01:04:44,160 --> 01:04:46,680
Speaker 1: the number over because it got lost and never never land. Yeah,

1286
01:04:46,680 --> 01:04:48,280
Speaker 1: that's a fun one. I was sleeping on the cops

1287
01:04:48,280 --> 01:04:51,760
Speaker 1: that night. Jeremy walkin from numberbarn dot com. Thanks so

1288
01:04:51,800 --> 01:04:52,800
Speaker 1: much for joining me today.

1289
01:04:53,240 --> 01:04:54,200
Speaker 2: Yeah, thank you so much.

1290
01:04:54,280 --> 01:04:56,680
Speaker 1: Rich All right, coming up more of your calls at

1291
01:04:56,680 --> 01:04:58,600
Speaker 1: eighty to eight rich one on one. I still have

1292
01:04:58,640 --> 01:05:00,880
Speaker 1: to tell you how I told turn my old PC

1293
01:05:01,800 --> 01:05:05,000
Speaker 1: into a lean, mean web browsing machine. I'll tell you

1294
01:05:05,000 --> 01:05:06,920
Speaker 1: what I did coming up next. Right here, I'm rich

1295
01:05:06,960 --> 01:05:14,280
Speaker 1: on Tech. Welcome back to rich On Tech. Rich DeMuro

1296
01:05:14,440 --> 01:05:18,640
Speaker 1: here talking technology with you at eighty eight rich one

1297
01:05:18,720 --> 01:05:20,840
Speaker 1: oh one eighty eight seven four to two four one

1298
01:05:20,920 --> 01:05:25,520
Speaker 1: zero one. We had a caller earlier. Carl was asking

1299
01:05:25,560 --> 01:05:27,480
Speaker 1: about these apps that can read aloud to you. The

1300
01:05:27,520 --> 01:05:31,520
Speaker 1: one I was trying to find is called eleven Reader,

1301
01:05:32,120 --> 01:05:35,120
Speaker 1: and I'm not kidding. This is a fantastic free app

1302
01:05:35,240 --> 01:05:38,120
Speaker 1: as well. Last time I used it was free, but

1303
01:05:38,160 --> 01:05:41,840
Speaker 1: it's really really good. You can listen to books, articles, PDFs,

1304
01:05:41,840 --> 01:05:45,280
Speaker 1: and more, all for free. And eleven Labs is a

1305
01:05:45,360 --> 01:05:49,600
Speaker 1: sort of a leader in the the AI voices. So

1306
01:05:49,800 --> 01:05:53,640
Speaker 1: this is a great app. Check it out. Elevenreader dot

1307
01:05:53,680 --> 01:05:56,160
Speaker 1: io that's the one I was trying to remember. Elevenreader

1308
01:05:56,200 --> 01:05:58,520
Speaker 1: dot io. That's one of those apps that you download

1309
01:05:58,560 --> 01:06:03,000
Speaker 1: and you're like, oh, that's cool, let's go to let's

1310
01:06:03,000 --> 01:06:08,120
Speaker 1: see here, let's go to Judy And it's a Judy

1311
01:06:08,280 --> 01:06:09,280
Speaker 1: you're on with Rich.

1312
01:06:09,120 --> 01:06:12,600
Speaker 13: Welcome, Thank you, thank you for taking my call.

1313
01:06:13,280 --> 01:06:13,760
Speaker 1: What's up?

1314
01:06:15,440 --> 01:06:19,000
Speaker 13: Well, I'm not sure what names I can mention or not,

1315
01:06:19,120 --> 01:06:20,160
Speaker 13: but I'm oh, you.

1316
01:06:20,080 --> 01:06:21,960
Speaker 1: Can say whatever you want as long as you're not swearing.

1317
01:06:22,800 --> 01:06:24,400
Speaker 1: Oh okay, and even if you do that, we'll just

1318
01:06:25,040 --> 01:06:27,320
Speaker 1: Bobbo's over there with his finger on the dump button.

1319
01:06:28,200 --> 01:06:31,360
Speaker 13: Okay, I'm a Spectrum customer.

1320
01:06:31,680 --> 01:06:36,160
Speaker 1: Oh you can't say spectrum. Oh sorry, I should have

1321
01:06:36,200 --> 01:06:38,560
Speaker 1: been clear. No, I'm just kidding. I'll just get you

1322
01:06:38,560 --> 01:06:40,280
Speaker 1: can say whatever you want, go ahead.

1323
01:06:41,280 --> 01:06:46,920
Speaker 13: Well, anyway, there the price for my package or my

1324
01:06:47,040 --> 01:06:52,440
Speaker 13: service through them has really taken has escalated, and I

1325
01:06:53,200 --> 01:06:55,560
Speaker 13: no longer I would like to get rid of them.

1326
01:06:55,600 --> 01:06:59,840
Speaker 13: And I was wondering what could I do for inter

1327
01:07:00,600 --> 01:07:02,760
Speaker 13: and TV?

1328
01:07:03,560 --> 01:07:07,120
Speaker 1: Oh for TV? Okay? Well okay, so right now, how

1329
01:07:07,200 --> 01:07:08,080
Speaker 1: much you paying.

1330
01:07:09,760 --> 01:07:11,959
Speaker 13: Two eleven fifty eight?

1331
01:07:12,320 --> 01:07:14,120
Speaker 1: Oh wow, that's a lot. I see why you want

1332
01:07:14,120 --> 01:07:16,600
Speaker 1: to cut down on that. Okay. So here's the thing.

1333
01:07:16,640 --> 01:07:19,919
Speaker 1: If you want traditional television, right, like, if you want

1334
01:07:20,040 --> 01:07:24,400
Speaker 1: the local channels, and what channels do you watch.

1335
01:07:26,280 --> 01:07:33,440
Speaker 13: Mostly the cable like HGTV, Animal Planet okay, Food Network

1336
01:07:33,600 --> 01:07:33,800
Speaker 13: like that?

1337
01:07:34,000 --> 01:07:36,640
Speaker 1: Okay, so it sounds like more the entertainment stuff, not

1338
01:07:36,720 --> 01:07:37,680
Speaker 1: the sports, right.

1339
01:07:38,520 --> 01:07:41,200
Speaker 13: Well, my husband does watch some sports.

1340
01:07:40,880 --> 01:07:42,040
Speaker 4: Okay, like that.

1341
01:07:42,120 --> 01:07:45,240
Speaker 1: Yeah, Well when you say sports, that's where streaming TV

1342
01:07:45,360 --> 01:07:49,320
Speaker 1: gets really tricky because basically, if you would have said, oh,

1343
01:07:49,320 --> 01:07:53,960
Speaker 1: I only care about you know, HGTV, Food Network, Bravo,

1344
01:07:54,480 --> 01:07:56,560
Speaker 1: they have a lot of these plans that are called

1345
01:07:56,600 --> 01:07:59,439
Speaker 1: skinny bundles where you can get just like a bunch

1346
01:07:59,480 --> 01:08:03,400
Speaker 1: of these inner tainment channels for a lot cheaper per month.

1347
01:08:03,440 --> 01:08:05,600
Speaker 1: But when you get into sports and believe me. I'm

1348
01:08:05,840 --> 01:08:08,600
Speaker 1: a sports household. My kid loves sports. You got to

1349
01:08:08,640 --> 01:08:12,720
Speaker 1: pay somehow, and it's not cheap. So a couple things

1350
01:08:12,720 --> 01:08:15,720
Speaker 1: for you. Number one, so you're looking at if you

1351
01:08:15,720 --> 01:08:19,439
Speaker 1: were to pay like the main fee on like YouTube TV,

1352
01:08:19,560 --> 01:08:22,160
Speaker 1: that's about eighty three dollars a month. So even if

1353
01:08:22,200 --> 01:08:25,759
Speaker 1: we take that two eleven and we subtract that eighty three,

1354
01:08:26,160 --> 01:08:28,680
Speaker 1: you're still paying one hundred and twenty eight dollars a

1355
01:08:28,720 --> 01:08:30,800
Speaker 1: month for internet. And I think you can do better

1356
01:08:30,840 --> 01:08:33,439
Speaker 1: than that, now, are you? Are you also getting a

1357
01:08:33,479 --> 01:08:34,719
Speaker 1: phone line with that bundle?

1358
01:08:35,600 --> 01:08:35,680
Speaker 9: No?

1359
01:08:36,200 --> 01:08:38,600
Speaker 1: Okay, So we've got, basically, the way I see it,

1360
01:08:38,640 --> 01:08:40,479
Speaker 1: you've got one hundred and twenty eight dollars to play

1361
01:08:40,520 --> 01:08:43,840
Speaker 1: with because the two hundred and eleven you got to

1362
01:08:43,880 --> 01:08:46,960
Speaker 1: subtract eighty three. At the worst case scenario, if your

1363
01:08:47,000 --> 01:08:49,280
Speaker 1: husband wants to watch all the sports, you need to

1364
01:08:49,320 --> 01:08:52,439
Speaker 1: get a big plan from YouTube TV or direct TV

1365
01:08:52,560 --> 01:08:57,840
Speaker 1: stream or Fubo or Hulu Live whatever that you kind

1366
01:08:57,840 --> 01:08:59,320
Speaker 1: of have to you can't avoid that if you want

1367
01:08:59,360 --> 01:09:01,559
Speaker 1: to watch sports. So that's number one. But this one

1368
01:09:01,640 --> 01:09:04,080
Speaker 1: hundred and twenty eight dollars, you can still get a

1369
01:09:04,120 --> 01:09:06,360
Speaker 1: pretty good plan, now, have you called Spectrum and told

1370
01:09:06,400 --> 01:09:08,240
Speaker 1: them that you want to cancel or quit and have

1371
01:09:08,320 --> 01:09:10,400
Speaker 1: they given you any options?

1372
01:09:11,120 --> 01:09:19,519
Speaker 13: Well, yes and no. I called to question some of this,

1373
01:09:19,960 --> 01:09:22,240
Speaker 13: and you know, the best they would do is give

1374
01:09:22,280 --> 01:09:28,000
Speaker 13: me a promotional discount on the internet of ten dollars

1375
01:09:28,000 --> 01:09:28,599
Speaker 13: for a year.

1376
01:09:28,840 --> 01:09:32,320
Speaker 1: Okay, which is better than nothing, but it's not that good. Yeah.

1377
01:09:32,360 --> 01:09:34,160
Speaker 1: But here's the thing. You have to be ready to quit,

1378
01:09:34,200 --> 01:09:35,880
Speaker 1: and so you need a plan in place. And so

1379
01:09:35,880 --> 01:09:37,680
Speaker 1: there's a couple of things that I'm going to give you.

1380
01:09:37,680 --> 01:09:40,360
Speaker 1: A couple websites. Number one, to figure out the stuff

1381
01:09:40,360 --> 01:09:44,120
Speaker 1: that you can stream. There's a website called the streamable

1382
01:09:44,280 --> 01:09:48,840
Speaker 1: dot Com slash Matchmaker. The streamable dot Com slash Matchmaker,

1383
01:09:49,200 --> 01:09:51,400
Speaker 1: you type in the shows that you want to watch.

1384
01:09:51,439 --> 01:09:55,040
Speaker 1: So I put an HGTV, I put in Food Network,

1385
01:09:55,439 --> 01:09:57,880
Speaker 1: and then let's just say in Ithaca's what's the sports

1386
01:09:57,880 --> 01:10:04,599
Speaker 1: team your husband likes? Wow, pop question Yankees? Okay. Now

1387
01:10:04,600 --> 01:10:06,599
Speaker 1: that's where it gets a little complicated because you've got

1388
01:10:07,280 --> 01:10:11,280
Speaker 1: the Yankees on their soap. If we're looking at these teams,

1389
01:10:11,360 --> 01:10:14,559
Speaker 1: it will tell you exactly what you can get for

1390
01:10:14,680 --> 01:10:17,439
Speaker 1: those It'll tell you exactly which services will give you

1391
01:10:17,520 --> 01:10:20,479
Speaker 1: all of those things. That you want right there, And

1392
01:10:20,520 --> 01:10:22,160
Speaker 1: the Yankees are gonna be the tough one because I

1393
01:10:22,160 --> 01:10:25,120
Speaker 1: think I think Yankees has their own streaming service which

1394
01:10:25,160 --> 01:10:27,639
Speaker 1: you can get on their own anyway. So that's number one.

1395
01:10:27,880 --> 01:10:30,439
Speaker 1: Number two the Internet, there are many ways, and I

1396
01:10:30,439 --> 01:10:33,000
Speaker 1: think the easiest way to get around the Internet situation

1397
01:10:33,200 --> 01:10:35,760
Speaker 1: is probably with a wireless internet. But you also have

1398
01:10:35,800 --> 01:10:38,840
Speaker 1: to figure out what's available at your address. So there's

1399
01:10:38,880 --> 01:10:43,280
Speaker 1: two websites. The first is FCC's National Broadband Map, so

1400
01:10:43,479 --> 01:10:48,639
Speaker 1: broadbandmap dot FCC dot gov. You type in your address. Okay,

1401
01:10:49,680 --> 01:10:53,719
Speaker 1: so I'm gonna put in an address here. Let's see here,

1402
01:10:53,760 --> 01:10:55,360
Speaker 1: just so I can get some options here. So I'm

1403
01:10:55,360 --> 01:10:58,639
Speaker 1: putting in my dad's address here, and so I can

1404
01:10:58,680 --> 01:11:02,880
Speaker 1: see all of the broadband providers to his home. And

1405
01:11:02,920 --> 01:11:05,920
Speaker 1: then I can see all of the mobile broadband providers.

1406
01:11:05,920 --> 01:11:08,320
Speaker 1: So that's the new one. And so a lot of

1407
01:11:08,320 --> 01:11:13,960
Speaker 1: these mobile broadband providers, like the T Mobile Home five G,

1408
01:11:15,000 --> 01:11:19,719
Speaker 1: Mint Mobile five G AT and t Air Verizon five

1409
01:11:19,800 --> 01:11:23,879
Speaker 1: G they take a signal from the air, your cellular

1410
01:11:23,920 --> 01:11:25,720
Speaker 1: signal and turn it into your Wi Fi for your

1411
01:11:25,760 --> 01:11:28,559
Speaker 1: whole home. And so they're very competitive. Right now, we're

1412
01:11:28,560 --> 01:11:31,800
Speaker 1: talking thirty forty dollars a month because they're trying to

1413
01:11:31,800 --> 01:11:34,439
Speaker 1: get customers, and so that's the way I would go

1414
01:11:34,479 --> 01:11:38,840
Speaker 1: on these websites, see what the service providers are in

1415
01:11:38,880 --> 01:11:42,760
Speaker 1: your area and see what you would go to and

1416
01:11:42,800 --> 01:11:44,680
Speaker 1: how much that would cost. And then you can call

1417
01:11:44,720 --> 01:11:47,320
Speaker 1: Spectrum say hey, look I can go to AT and

1418
01:11:47,320 --> 01:11:50,000
Speaker 1: T five R for fifty dollars a month. What can

1419
01:11:50,040 --> 01:11:51,439
Speaker 1: you do? So I can stick with you? And if

1420
01:11:51,479 --> 01:11:54,240
Speaker 1: it doesn't work to switch. It's quite easy to switch

1421
01:11:54,280 --> 01:11:58,479
Speaker 1: these days. Okay, all right, Judy very much. Yep, thank you,

1422
01:11:58,520 --> 01:12:00,479
Speaker 1: thanks for the call. Link up everything, and I mentioned

1423
01:12:00,479 --> 01:12:04,439
Speaker 1: on the website rich on tech dot tv coming up

1424
01:12:05,000 --> 01:12:07,439
Speaker 1: more of your calls plus more tech news right after this.

1425
01:12:11,439 --> 01:12:13,880
Speaker 1: Welcome back to rich on tech rich DeMuro here hanging

1426
01:12:13,920 --> 01:12:17,439
Speaker 1: out with you talking technology eight eight eight rich one

1427
01:12:17,479 --> 01:12:20,280
Speaker 1: on one eight eight eight seven four to two four

1428
01:12:20,560 --> 01:12:23,240
Speaker 1: one zero one. If you want to get on the show,

1429
01:12:23,280 --> 01:12:25,519
Speaker 1: give me a call. You can email as well. Just

1430
01:12:25,520 --> 01:12:29,400
Speaker 1: go to the website rich on tech dot TV. We

1431
01:12:29,439 --> 01:12:32,400
Speaker 1: had Judy asking about all the different ways to save

1432
01:12:32,479 --> 01:12:36,000
Speaker 1: money on her cable and internet bill. I link all

1433
01:12:36,080 --> 01:12:38,280
Speaker 1: that up on the website as well. Rich on tech

1434
01:12:38,360 --> 01:12:40,560
Speaker 1: dot TV. This episode one six two, So if you

1435
01:12:40,560 --> 01:12:43,000
Speaker 1: want the show notes, it's all there. I take very

1436
01:12:43,040 --> 01:12:47,200
Speaker 1: good notes happening in a couple of weeks here. Well, okay,

1437
01:12:47,200 --> 01:12:50,519
Speaker 1: so we've got a bunch of tech events happening. First off,

1438
01:12:50,880 --> 01:12:55,040
Speaker 1: next week, we've got Samsung, So if you are in

1439
01:12:55,080 --> 01:12:57,720
Speaker 1: the market for a new Samsung phone, you probably want

1440
01:12:57,720 --> 01:13:00,519
Speaker 1: to hold off at this point. They are gonna unveil

1441
01:13:00,600 --> 01:13:04,799
Speaker 1: their new Galaxy series, the S twenty six lineup, plus

1442
01:13:04,840 --> 01:13:07,840
Speaker 1: maybe some new headphones, some other gadgets whatever.

1443
01:13:07,920 --> 01:13:08,000
Speaker 7: You know.

1444
01:13:08,080 --> 01:13:10,840
Speaker 1: They may have some surprises too, But that event is

1445
01:13:10,880 --> 01:13:15,880
Speaker 1: happening on Wednesday, February twenty fifth up in San Francisco.

1446
01:13:16,600 --> 01:13:19,360
Speaker 1: So looking forward to that and of course seeing what

1447
01:13:19,400 --> 01:13:21,960
Speaker 1: they do with the S twenty six Ultra. I mean

1448
01:13:21,960 --> 01:13:24,960
Speaker 1: that's you know, I'm partial to that phone because that's

1449
01:13:24,960 --> 01:13:26,559
Speaker 1: their top of the line model, so that's where they

1450
01:13:26,600 --> 01:13:28,280
Speaker 1: put all their best new features. So we're going to

1451
01:13:28,360 --> 01:13:32,040
Speaker 1: see that. They've got this thing called Privacy Screen, which

1452
01:13:32,040 --> 01:13:34,519
Speaker 1: they've been teasing. But it's kind of like one of

1453
01:13:34,560 --> 01:13:38,160
Speaker 1: those privacy screen protectors, but built into the screen itself.

1454
01:13:38,520 --> 01:13:40,439
Speaker 1: So they're saying that if you're looking at this screen,

1455
01:13:40,560 --> 01:13:43,519
Speaker 1: notification comes in. If someone's looking over your shoulder. They

1456
01:13:43,560 --> 01:13:46,400
Speaker 1: can't read that notification. It looks black to them. So

1457
01:13:46,479 --> 01:13:48,360
Speaker 1: that's going to be really interesting to see how they

1458
01:13:48,360 --> 01:13:51,439
Speaker 1: do that. So we got that coming up next week,

1459
01:13:51,479 --> 01:13:54,360
Speaker 1: and then the week after got a kind of pingpong

1460
01:13:54,400 --> 01:13:59,320
Speaker 1: around the US. Here we've got Apple with their special

1461
01:13:59,479 --> 01:14:03,920
Speaker 1: experience ants March fourth. I believe that's also is that

1462
01:14:03,960 --> 01:14:06,280
Speaker 1: a Wednesday as well? Or is that a Tuesday? That

1463
01:14:06,520 --> 01:14:10,320
Speaker 1: is a Wednesday as well. Wednesday must be the sweet

1464
01:14:10,320 --> 01:14:13,280
Speaker 1: spot for announcing new products. So Apple is going to

1465
01:14:13,360 --> 01:14:18,800
Speaker 1: have special experiences in New York, London, and Shanghai. So

1466
01:14:18,920 --> 01:14:21,400
Speaker 1: this is not their big to do from Cooper Tino,

1467
01:14:21,880 --> 01:14:24,880
Speaker 1: this is a smaller event, so we're not expecting like

1468
01:14:24,920 --> 01:14:28,080
Speaker 1: a big new product announcement. But I will tell you

1469
01:14:28,120 --> 01:14:31,639
Speaker 1: what we are rumored to see, And the best rumor

1470
01:14:31,640 --> 01:14:35,639
Speaker 1: would be this low cost MacBook in playful color options.

1471
01:14:35,720 --> 01:14:38,320
Speaker 1: That would be really cool. So if you're talking a

1472
01:14:38,560 --> 01:14:42,640
Speaker 1: sub six hundred dollars MacBook computer, that would just be

1473
01:14:43,080 --> 01:14:46,400
Speaker 1: unbelievable for people and they would sell a lot of those.

1474
01:14:47,240 --> 01:14:49,280
Speaker 1: The other thing the rumors are talking about is this

1475
01:14:49,640 --> 01:14:53,479
Speaker 1: iPhone seventeen E that's kind of their budget friendly iPhone

1476
01:14:53,560 --> 01:14:57,400
Speaker 1: that's usually about six hundred dollars as well, and then

1477
01:14:57,439 --> 01:15:00,479
Speaker 1: new iPads. So if you're looking to get any of

1478
01:15:00,479 --> 01:15:04,360
Speaker 1: those products, you probably want to hold off and the uh.

1479
01:15:05,040 --> 01:15:09,360
Speaker 1: There's a good website that can tell you this information.

1480
01:15:10,000 --> 01:15:13,000
Speaker 1: If you're looking to buy an Apple product, any Apple product,

1481
01:15:13,320 --> 01:15:17,200
Speaker 1: there's a website called Buyer's Guide dot MacRumors dot com.

1482
01:15:17,640 --> 01:15:21,880
Speaker 1: You go there, you select the product that you want. So,

1483
01:15:21,960 --> 01:15:25,240
Speaker 1: for instance, if I look at iPhone sixteen E right now,

1484
01:15:25,320 --> 01:15:29,160
Speaker 1: it says in big red text, don't buy. Guess why

1485
01:15:29,600 --> 01:15:32,920
Speaker 1: because the iPhone seventeen E is expected to come out.

1486
01:15:33,080 --> 01:15:35,280
Speaker 1: It doesn't mean you can't get that phone. It just

1487
01:15:35,360 --> 01:15:38,519
Speaker 1: means the price may drop on it next week or

1488
01:15:38,560 --> 01:15:41,240
Speaker 1: the next week when we see the new phone. Or

1489
01:15:41,280 --> 01:15:43,599
Speaker 1: you may just want the newest, latest, greatest. Why buy

1490
01:15:43,600 --> 01:15:46,400
Speaker 1: the old one that's already the iPhone sixteen he's going

1491
01:15:46,400 --> 01:15:49,519
Speaker 1: on three hundred and sixty five days old. Let's see

1492
01:15:49,520 --> 01:15:52,840
Speaker 1: what else they have, iPad, iPad air, don't buy. It's

1493
01:15:52,880 --> 01:15:54,800
Speaker 1: been three hundred and fifty four days since they came

1494
01:15:54,800 --> 01:15:58,080
Speaker 1: out with the new one. Let's see iPad mini. Caution,

1495
01:15:58,600 --> 01:16:00,559
Speaker 1: it's been four hundred and ninety five four days. I'm

1496
01:16:00,560 --> 01:16:02,839
Speaker 1: not making these numbers up. This is what this website shows.

1497
01:16:03,240 --> 01:16:05,519
Speaker 1: So it's a it's a wealth of information on if

1498
01:16:05,520 --> 01:16:07,160
Speaker 1: you're going to buy an Apple product, and then also

1499
01:16:07,160 --> 01:16:10,160
Speaker 1: it gives you all the rumors and the pricing guide

1500
01:16:10,200 --> 01:16:12,679
Speaker 1: as well, so you can find good prices on these things.

1501
01:16:12,720 --> 01:16:15,360
Speaker 1: So that's what's happening in the next couple of weeks.

1502
01:16:15,400 --> 01:16:17,599
Speaker 1: I'm looking forward to it very exciting for my line

1503
01:16:17,640 --> 01:16:20,439
Speaker 1: of work because lots of new stuff to talk about.

1504
01:16:21,320 --> 01:16:25,280
Speaker 1: Let's go to line two. Marianne is in Laguna Noguel,

1505
01:16:26,120 --> 01:16:27,240
Speaker 1: Mariann what can I help you with?

1506
01:16:28,439 --> 01:16:31,559
Speaker 14: Hey, Rich love your show. I've learned tons of things

1507
01:16:31,560 --> 01:16:32,879
Speaker 14: from you. You're just terrific.

1508
01:16:33,000 --> 01:16:35,400
Speaker 1: Oh thanks, so viy hold on, let me record that, Bobo.

1509
01:16:35,600 --> 01:16:37,599
Speaker 1: I got to play that back for my wife. What'd

1510
01:16:37,640 --> 01:16:38,960
Speaker 1: you say? I'm terrific.

1511
01:16:39,400 --> 01:16:41,640
Speaker 14: Okay, you're terrific.

1512
01:16:41,880 --> 01:16:44,479
Speaker 1: Thank you. I will make sure Lindsay hears that. What

1513
01:16:44,560 --> 01:16:48,840
Speaker 1: can I help I'm just kidding Lindsay. She's she tells

1514
01:16:48,880 --> 01:16:49,559
Speaker 1: me that all the time.

1515
01:16:49,760 --> 01:16:51,880
Speaker 14: Well, this is a real conundrum for me, and I

1516
01:16:52,280 --> 01:16:54,639
Speaker 14: have a feeling it's probably inherent in the way I've

1517
01:16:54,640 --> 01:16:57,479
Speaker 14: been using my iPhone. So I have Haven iPhone thirteen

1518
01:16:57,720 --> 01:17:01,960
Speaker 14: and I use the mail app the iPhone to manage

1519
01:17:02,560 --> 01:17:06,519
Speaker 14: two Gmail accounts and my Aol account. Okay, and one

1520
01:17:06,560 --> 01:17:09,920
Speaker 14: of my Gmail accounts was related to my work and

1521
01:17:10,240 --> 01:17:12,599
Speaker 14: it worked fine. I would just go open it up

1522
01:17:12,600 --> 01:17:16,240
Speaker 14: through the mail app because it's so convenient and read

1523
01:17:16,280 --> 01:17:19,800
Speaker 14: my emails, delete whatever. Well, I retired.

1524
01:17:19,400 --> 01:17:22,839
Speaker 1: Last month, and congratulations.

1525
01:17:21,960 --> 01:17:24,280
Speaker 14: Thank you, thank you. Yeah, thirty four years in a

1526
01:17:24,320 --> 01:17:24,960
Speaker 14: great career.

1527
01:17:25,200 --> 01:17:28,720
Speaker 1: Wow. The same company or same company, Wow, that's a

1528
01:17:28,840 --> 01:17:31,480
Speaker 1: rarity nowadays. But that's that's incredible.

1529
01:17:31,640 --> 01:17:33,760
Speaker 14: Task my life there because I'm sixty eight, so that

1530
01:17:34,000 --> 01:17:34,680
Speaker 14: my life.

1531
01:17:34,439 --> 01:17:35,439
Speaker 1: Was there, that's amazing.

1532
01:17:36,800 --> 01:17:38,760
Speaker 14: Of course, they had to turn off access to it

1533
01:17:38,760 --> 01:17:41,840
Speaker 14: because it was a workplace account, and so in the

1534
01:17:42,960 --> 01:17:45,640
Speaker 14: mail app, I decided to delete the account because I

1535
01:17:45,760 --> 01:17:48,840
Speaker 14: was no longer able to use it. So I deleted it,

1536
01:17:49,439 --> 01:17:52,680
Speaker 14: and within about maybe I don't know, I think I

1537
01:17:52,760 --> 01:17:56,280
Speaker 14: noticed it. Within about half a day, a whole bunch

1538
01:17:56,360 --> 01:18:00,960
Speaker 14: of my contacts disappeared in my contact phone list. And

1539
01:18:01,040 --> 01:18:05,160
Speaker 14: I realized it because I was looking at my text

1540
01:18:05,160 --> 01:18:08,759
Speaker 14: messaging and every single text that I was working with

1541
01:18:08,760 --> 01:18:11,200
Speaker 14: with people I text all the time, it only showed

1542
01:18:11,240 --> 01:18:11,840
Speaker 14: their phone numbers.

1543
01:18:11,880 --> 01:18:14,320
Speaker 1: They're all gone. The names were gone, Yep.

1544
01:18:14,760 --> 01:18:15,280
Speaker 4: All gone.

1545
01:18:15,280 --> 01:18:16,760
Speaker 14: I mean I have loged. I don't even know how

1546
01:18:16,800 --> 01:18:19,120
Speaker 14: many I've lost, but I've had to put back at

1547
01:18:19,200 --> 01:18:23,519
Speaker 14: least forty and they were not related to my work. Rich,

1548
01:18:23,600 --> 01:18:24,639
Speaker 14: I don't Well.

1549
01:18:24,800 --> 01:18:27,720
Speaker 1: Here's what happened. I can tell you what happened. And

1550
01:18:27,360 --> 01:18:30,760
Speaker 1: the short answer is can you get these back? It

1551
01:18:30,760 --> 01:18:33,439
Speaker 1: could be kind of tough because they were probably saved,

1552
01:18:33,680 --> 01:18:36,040
Speaker 1: was it. It's a Gmail or a Google account?

1553
01:18:36,200 --> 01:18:38,160
Speaker 13: It was a Gmail, Yeah.

1554
01:18:37,760 --> 01:18:41,120
Speaker 1: So they were linked to that account. Now you can't

1555
01:18:41,120 --> 01:18:43,439
Speaker 1: log into this account anymore, even from a computer. It's

1556
01:18:43,439 --> 01:18:47,400
Speaker 1: all been deactivated. Right, Okay, So in that case, these

1557
01:18:47,800 --> 01:18:51,960
Speaker 1: contacts are probably gone. That's the sad part. But I

1558
01:18:52,000 --> 01:18:54,040
Speaker 1: will tell you how to make sure this never happens again.

1559
01:18:54,120 --> 01:18:56,920
Speaker 1: And for anyone else listening, this happens all the time.

1560
01:18:57,280 --> 01:19:02,160
Speaker 1: It happens when basically you you link up various accounts

1561
01:19:02,160 --> 01:19:05,040
Speaker 1: on your iPhone, but you don't tell the iPhone, hey,

1562
01:19:05,200 --> 01:19:07,320
Speaker 1: here's where I want to save all of my contacts.

1563
01:19:07,560 --> 01:19:09,400
Speaker 1: And if you just let the iPhone do it on

1564
01:19:09,439 --> 01:19:11,759
Speaker 1: its own, it will just save it wherever it wants,

1565
01:19:11,800 --> 01:19:14,040
Speaker 1: and it sometimes could be an account that you don't

1566
01:19:14,080 --> 01:19:17,439
Speaker 1: want those linked up with. And so for instance, on

1567
01:19:17,479 --> 01:19:20,919
Speaker 1: my account. I've got iCloud and Gmail on my iPhone.

1568
01:19:21,280 --> 01:19:23,719
Speaker 1: I don't want to save the contacts to my iCloud.

1569
01:19:24,000 --> 01:19:25,960
Speaker 1: I want to save them to Gmail because that's more

1570
01:19:26,000 --> 01:19:28,240
Speaker 1: portable and I can use it across a bunch of

1571
01:19:28,280 --> 01:19:31,639
Speaker 1: different devices. So what I think happened is that when

1572
01:19:31,640 --> 01:19:35,160
Speaker 1: you created these new accounts or these new contacts, they

1573
01:19:35,240 --> 01:19:40,080
Speaker 1: were saved on your employer's Gmail account, and when you

1574
01:19:40,120 --> 01:19:42,679
Speaker 1: deleted it, that's why they went away. So to keep

1575
01:19:42,680 --> 01:19:45,559
Speaker 1: this from happening again, you have to go and this

1576
01:19:45,680 --> 01:19:47,559
Speaker 1: is for everyone that has an iPhone, you should check

1577
01:19:47,560 --> 01:19:52,400
Speaker 1: this setting immediately. Go into your settings, okay. Then you

1578
01:19:52,439 --> 01:19:54,400
Speaker 1: go into that new setting all the way at the

1579
01:19:54,400 --> 01:19:58,639
Speaker 1: bottom called apps. You tap there, okay, and then once

1580
01:19:58,680 --> 01:20:02,120
Speaker 1: you're there, you go to contact and so scroll down

1581
01:20:02,200 --> 01:20:05,160
Speaker 1: find your contacts. That's the app on the iPhone, and

1582
01:20:05,200 --> 01:20:07,800
Speaker 1: then it's got scroll all the way down to where

1583
01:20:07,840 --> 01:20:12,000
Speaker 1: it says default account, and you want to choose the

1584
01:20:12,040 --> 01:20:14,280
Speaker 1: account where you want to save your contacts. And if

1585
01:20:14,320 --> 01:20:17,080
Speaker 1: there's two gmails or something like that, you're gonna need

1586
01:20:17,120 --> 01:20:19,240
Speaker 1: to go into your accounts on your iPhone and rename

1587
01:20:19,280 --> 01:20:21,920
Speaker 1: the one that's your work account. But that's the way

1588
01:20:21,960 --> 01:20:23,400
Speaker 1: to do it so that you make sure that it's

1589
01:20:23,400 --> 01:20:25,920
Speaker 1: saved with the right account. The only other way, Marian,

1590
01:20:26,040 --> 01:20:30,840
Speaker 1: that I can tell you is that if you may, yeah,

1591
01:20:30,840 --> 01:20:32,559
Speaker 1: I'm trying to think of a way to recover these.

1592
01:20:32,680 --> 01:20:34,080
Speaker 1: The only other thing you can do is go to

1593
01:20:34,160 --> 01:20:37,120
Speaker 1: contacts dot Google dot com and you can see if

1594
01:20:37,160 --> 01:20:40,599
Speaker 1: some of your contacts are maybe save there. Let's see.

1595
01:20:40,720 --> 01:20:43,400
Speaker 1: You can also go to your contacts on your iPhone

1596
01:20:44,040 --> 01:20:46,640
Speaker 1: and if you tap the arrow on the left hand

1597
01:20:46,720 --> 01:20:48,320
Speaker 1: side in the upper left hand corner, there's a thing

1598
01:20:48,360 --> 01:20:51,360
Speaker 1: that's called lists, and you can see all the different

1599
01:20:51,400 --> 01:20:54,559
Speaker 1: lists of your contacts. And that's another way of seeing

1600
01:20:54,560 --> 01:20:57,080
Speaker 1: where they are. But as for these friends that you

1601
01:20:57,200 --> 01:21:00,640
Speaker 1: had in there, you're unless someone calls in with a

1602
01:21:00,640 --> 01:21:02,320
Speaker 1: way that they can think of to recover them. I

1603
01:21:02,360 --> 01:21:04,880
Speaker 1: can't think of away because they're probably just with that

1604
01:21:04,920 --> 01:21:07,760
Speaker 1: account somewhere with your employer. So you got to do

1605
01:21:07,800 --> 01:21:09,320
Speaker 1: that old thing where you got to text these people

1606
01:21:09,360 --> 01:21:13,280
Speaker 1: Maryanne and say, uh, sorry, new phone. Who this? Who

1607
01:21:13,320 --> 01:21:17,040
Speaker 1: this new phone? That's the way to do it. Thanks

1608
01:21:17,040 --> 01:21:19,400
Speaker 1: for the call, appreciate it. Eighty to eight rich one

1609
01:21:19,400 --> 01:21:22,679
Speaker 1: on one eighty eight seven four to two four one

1610
01:21:22,960 --> 01:21:26,280
Speaker 1: zero one I told you I was in Vegas for

1611
01:21:26,360 --> 01:21:29,040
Speaker 1: the group trip for my brother's bachelor party. The app

1612
01:21:29,080 --> 01:21:32,439
Speaker 1: that we used that was so good. I never used

1613
01:21:32,439 --> 01:21:34,720
Speaker 1: this app before, I know people mentioned it on this show.

1614
01:21:34,800 --> 01:21:37,679
Speaker 1: It's called split Wise. This is an app that helps

1615
01:21:37,680 --> 01:21:41,760
Speaker 1: you kind of split expenses among a group, and it's

1616
01:21:41,840 --> 01:21:44,280
Speaker 1: really easy. I didn't we didn't have to pay at

1617
01:21:44,280 --> 01:21:46,840
Speaker 1: all as far as I know. But you basically make

1618
01:21:46,880 --> 01:21:48,840
Speaker 1: a group, you add people, and then every time someone

1619
01:21:48,880 --> 01:21:51,799
Speaker 1: does something like pays for a dinner and uber snacks whatever,

1620
01:21:52,240 --> 01:21:54,880
Speaker 1: you just you log it in split Wise, kind of

1621
01:21:54,880 --> 01:21:58,040
Speaker 1: like an account like an accountant would do, and then

1622
01:21:58,040 --> 01:22:00,960
Speaker 1: it keeps track of like how much every person owes

1623
01:22:01,040 --> 01:22:02,920
Speaker 1: and the neat thing is At first I was like,

1624
01:22:03,080 --> 01:22:05,080
Speaker 1: I don't want everyone. You know, people are all obsessed

1625
01:22:05,080 --> 01:22:07,240
Speaker 1: with their points, they want to use their credit card whatever.

1626
01:22:07,360 --> 01:22:08,719
Speaker 1: I was like, well, I want to pay for something.

1627
01:22:09,000 --> 01:22:10,800
Speaker 1: So I paid for something I paid for, like a

1628
01:22:10,840 --> 01:22:13,680
Speaker 1: big dinner, and that when you pay for that and

1629
01:22:13,720 --> 01:22:16,360
Speaker 1: put it in there, it takes that amount and divides

1630
01:22:16,360 --> 01:22:18,240
Speaker 1: it up and figures out how much people owe you

1631
01:22:18,320 --> 01:22:20,680
Speaker 1: based on that. So it keeps track of all this

1632
01:22:20,800 --> 01:22:23,320
Speaker 1: complex math and at the end of the day, no joke.

1633
01:22:23,400 --> 01:22:25,600
Speaker 1: After a whole weekend of all of us kind of

1634
01:22:25,640 --> 01:22:29,160
Speaker 1: doing expenses, someone owed me maybe like twenty dollars and

1635
01:22:29,160 --> 01:22:31,880
Speaker 1: I owed someone like sixteen, because you don't realize that

1636
01:22:31,880 --> 01:22:33,799
Speaker 1: if you're all paying for stuff, it kind of evens

1637
01:22:33,840 --> 01:22:36,400
Speaker 1: out in the end. And the way you can settle

1638
01:22:36,439 --> 01:22:37,840
Speaker 1: up is through the app, but you have to use

1639
01:22:37,840 --> 01:22:40,320
Speaker 1: a bank account. You can't use a credit card to

1640
01:22:40,360 --> 01:22:42,439
Speaker 1: settle up, but you can, of course just do it

1641
01:22:42,479 --> 01:22:45,400
Speaker 1: outside the app with like a PayPal or Venmo. And

1642
01:22:45,600 --> 01:22:48,160
Speaker 1: I thought this was fantastic. So if you're going on

1643
01:22:48,200 --> 01:22:51,040
Speaker 1: a group trip with people or you're splitting things, it's

1644
01:22:51,080 --> 01:22:54,720
Speaker 1: called split wise. It's available for iOS and Android. They

1645
01:22:54,720 --> 01:22:57,040
Speaker 1: do have a paid tier. I'm sure there's some things

1646
01:22:57,080 --> 01:22:59,519
Speaker 1: that you can't access unless you pay, but we had

1647
01:22:59,520 --> 01:23:01,680
Speaker 1: no issue. It was it was really really cool. So

1648
01:23:01,960 --> 01:23:03,400
Speaker 1: and I know I'm gonna get a million emails from

1649
01:23:03,400 --> 01:23:05,679
Speaker 1: people saying, rich I've been using that on my cruise

1650
01:23:05,760 --> 01:23:08,160
Speaker 1: or my family vacations forever. How do you just finding

1651
01:23:08,160 --> 01:23:10,599
Speaker 1: out about this? I've just never used it before until

1652
01:23:10,640 --> 01:23:13,840
Speaker 1: now eighty eight Rich one on one eighty eight seven

1653
01:23:13,960 --> 01:23:17,559
Speaker 1: four to two four one zero one coming up. Oh,

1654
01:23:17,640 --> 01:23:19,960
Speaker 1: I got to tell you about Zuckerberg. He was on

1655
01:23:20,000 --> 01:23:22,519
Speaker 1: the stand this week in Los Angeles. I'll tell you why.

1656
01:23:22,640 --> 01:23:31,360
Speaker 1: Coming up right here on rich on Tech. Welcome back

1657
01:23:31,360 --> 01:23:35,000
Speaker 1: to rich on Tech. Rich Demiro here talking technology with

1658
01:23:35,240 --> 01:23:39,599
Speaker 1: you man. This show flies by just doing the show

1659
01:23:39,640 --> 01:23:42,719
Speaker 1: notes on the website rich on Tech dot TV, Episode

1660
01:23:42,920 --> 01:23:45,400
Speaker 1: one sixty two. If you want anything that I mentioned,

1661
01:23:45,400 --> 01:23:48,360
Speaker 1: I mentioned so much in this show so far. We

1662
01:23:48,400 --> 01:23:51,720
Speaker 1: talked about that tiny codeac camera. We talked about the

1663
01:23:52,240 --> 01:23:54,960
Speaker 1: let's see all the ways to find your smartphone. We

1664
01:23:55,120 --> 01:23:58,240
Speaker 1: talked about Chrome os. If you want to change your

1665
01:23:58,520 --> 01:24:03,640
Speaker 1: laptop into a lean mean browsing machine, number barn. We

1666
01:24:03,720 --> 01:24:07,320
Speaker 1: can get vanity phone numbers, all those things for finding

1667
01:24:07,400 --> 01:24:10,519
Speaker 1: cheaper internet options and also cheaper streaming options. I've got

1668
01:24:10,520 --> 01:24:14,200
Speaker 1: that all linked up thanks to Judy's question from Ithaca,

1669
01:24:14,880 --> 01:24:18,280
Speaker 1: and I'm linked up split wise as well. So it's

1670
01:24:18,320 --> 01:24:20,320
Speaker 1: all on the website rich on Tech dot TV. And

1671
01:24:20,360 --> 01:24:22,760
Speaker 1: by the way, if you are not subscribed to my newsletter,

1672
01:24:23,880 --> 01:24:26,080
Speaker 1: when you're at the website, just go ahead and sign

1673
01:24:26,160 --> 01:24:28,679
Speaker 1: up for that. It's free. You put in your email address,

1674
01:24:29,240 --> 01:24:32,600
Speaker 1: and basically every weekend you will wake up to, not

1675
01:24:33,120 --> 01:24:35,400
Speaker 1: every day of the weekend, just during the weekend, you'll

1676
01:24:35,400 --> 01:24:37,880
Speaker 1: get my newsletter and it's all the stuff that I

1677
01:24:37,920 --> 01:24:40,160
Speaker 1: mentioned that I think is interesting. It's kind of like

1678
01:24:40,560 --> 01:24:42,840
Speaker 1: I think of you as my pen pal. That's really

1679
01:24:42,840 --> 01:24:43,320
Speaker 1: what it is.

1680
01:24:43,400 --> 01:24:43,479
Speaker 7: Like.

1681
01:24:43,560 --> 01:24:47,439
Speaker 1: I am writing you a letter and it's really all

1682
01:24:47,479 --> 01:24:50,799
Speaker 1: the stuff that I think is interesting, important, and whatever

1683
01:24:50,800 --> 01:24:53,439
Speaker 1: I think you need to know that happened throughout the

1684
01:24:53,439 --> 01:24:55,439
Speaker 1: week in tech and of course the stories that I

1685
01:24:55,479 --> 01:24:57,599
Speaker 1: do on TV. So it's all there on the website.

1686
01:24:57,680 --> 01:25:02,479
Speaker 1: Rich on tech dot TV. Right, let's go to Wayne

1687
01:25:02,720 --> 01:25:04,360
Speaker 1: in your Belinda. Wayne, you're on.

1688
01:25:04,320 --> 01:25:08,040
Speaker 10: With rich Alright, Rich, thank you so much. I got

1689
01:25:08,080 --> 01:25:09,240
Speaker 10: your email last time.

1690
01:25:09,479 --> 01:25:12,320
Speaker 1: Oh you did? Okay, So tell folks, do you like

1691
01:25:12,360 --> 01:25:14,000
Speaker 1: the email or do you just do you just hit

1692
01:25:14,040 --> 01:25:14,559
Speaker 1: spam on it?

1693
01:25:14,640 --> 01:25:14,800
Speaker 5: Or what?

1694
01:25:15,360 --> 01:25:15,559
Speaker 4: Oh?

1695
01:25:15,680 --> 01:25:16,160
Speaker 10: Perfect?

1696
01:25:16,360 --> 01:25:16,799
Speaker 5: Yeah?

1697
01:25:17,040 --> 01:25:22,320
Speaker 10: My question now is I have three AirTags attached to

1698
01:25:22,520 --> 01:25:25,240
Speaker 10: three different Kitchainsky.

1699
01:25:25,360 --> 01:25:27,400
Speaker 5: But I'm not working.

1700
01:25:28,760 --> 01:25:31,800
Speaker 10: Just like right now, my daughter go out and I

1701
01:25:31,840 --> 01:25:37,240
Speaker 10: cannot see her location. I attach it to the keychain. Oh,

1702
01:25:37,520 --> 01:25:41,040
Speaker 10: so back to you see what's going on?

1703
01:25:41,200 --> 01:25:44,760
Speaker 1: So can you see these? Okay, So it sounds like

1704
01:25:44,800 --> 01:25:46,040
Speaker 1: the battery is dead.

1705
01:25:47,720 --> 01:25:53,840
Speaker 10: No one one I reloaded Actually okay, they didn't. So

1706
01:25:54,080 --> 01:25:55,559
Speaker 10: battery though at all.

1707
01:25:55,600 --> 01:26:02,439
Speaker 4: Okay, brown iPhone, I have, uh find mine?

1708
01:26:02,520 --> 01:26:06,680
Speaker 10: I can see they always me instead of go out.

1709
01:26:06,960 --> 01:26:10,960
Speaker 1: Okay, Now here's the question your daughters that they're there.

1710
01:26:11,560 --> 01:26:12,639
Speaker 1: Do they have an iPhone?

1711
01:26:13,760 --> 01:26:14,080
Speaker 5: Yeah?

1712
01:26:14,160 --> 01:26:18,800
Speaker 1: Okay, ex okay, interesting are they are they putting? Is

1713
01:26:18,800 --> 01:26:20,600
Speaker 1: there perse like a Faraday cage or what?

1714
01:26:22,320 --> 01:26:22,519
Speaker 5: No?

1715
01:26:22,600 --> 01:26:23,439
Speaker 10: Nothing at all?

1716
01:26:24,400 --> 01:26:29,919
Speaker 1: The regular keychain, regular keychain. Okay, so now when you okay,

1717
01:26:30,240 --> 01:26:32,200
Speaker 1: so a couple of things to troubleshoot this number one.

1718
01:26:32,880 --> 01:26:34,920
Speaker 1: You know you can. You can rotate the back of

1719
01:26:34,960 --> 01:26:36,760
Speaker 1: it to open it up. So when you rotate it

1720
01:26:36,800 --> 01:26:39,360
Speaker 1: and put that battery back in, like close it up,

1721
01:26:39,600 --> 01:26:41,360
Speaker 1: it should make a chirp to let you know that

1722
01:26:41,360 --> 01:26:43,120
Speaker 1: that battery is working. And then once you look at

1723
01:26:43,120 --> 01:26:45,400
Speaker 1: your phone, you should be able to see where these

1724
01:26:45,400 --> 01:26:47,240
Speaker 1: air tags are on your phone. So you're saying you

1725
01:26:47,280 --> 01:26:49,360
Speaker 1: see them at home, but as soon as they leave

1726
01:26:49,400 --> 01:26:52,160
Speaker 1: the house, they're not updating their location at all, which

1727
01:26:52,200 --> 01:26:55,799
Speaker 1: is is really strange when you were in your house.

1728
01:26:55,960 --> 01:26:58,240
Speaker 1: Can you use the feature on your iPhone to find

1729
01:26:58,240 --> 01:27:00,639
Speaker 1: it nearby and play the sound? Does all work?

1730
01:27:02,760 --> 01:27:02,960
Speaker 4: Oh?

1731
01:27:03,000 --> 01:27:07,439
Speaker 10: I know if they when I checked find mine, they

1732
01:27:07,520 --> 01:27:08,400
Speaker 10: also with me.

1733
01:27:09,040 --> 01:27:12,799
Speaker 1: Okay, So what I would do when in this instance

1734
01:27:12,920 --> 01:27:15,400
Speaker 1: is you got a troubleshoot here, So a couple things

1735
01:27:15,640 --> 01:27:17,880
Speaker 1: to help you troubleshoot here. Number one, you got to

1736
01:27:17,880 --> 01:27:20,920
Speaker 1: make sure the batteries are charged on these devices, and

1737
01:27:20,960 --> 01:27:22,880
Speaker 1: you also have to make sure that they are properly

1738
01:27:22,920 --> 01:27:26,120
Speaker 1: linked up to your phone. So at the very least,

1739
01:27:26,520 --> 01:27:28,920
Speaker 1: if these things are working, when you are in your home,

1740
01:27:29,280 --> 01:27:31,240
Speaker 1: you should be able to tap the name of one

1741
01:27:31,240 --> 01:27:34,719
Speaker 1: of these air tags and underneath it should say with you,

1742
01:27:35,240 --> 01:27:38,680
Speaker 1: and it should say now last updated. Okay, And then

1743
01:27:38,680 --> 01:27:40,479
Speaker 1: you should be able to play a sound. And when

1744
01:27:40,479 --> 01:27:43,120
Speaker 1: you press that button to play a sound, it should

1745
01:27:43,160 --> 01:27:46,280
Speaker 1: immediately or soon after there play a sound on the

1746
01:27:46,320 --> 01:27:49,160
Speaker 1: air tag. If that's not working, then there's something wrong

1747
01:27:49,240 --> 01:27:52,479
Speaker 1: with the pairing of this air tag or there's something

1748
01:27:52,479 --> 01:27:55,400
Speaker 1: wrong with the battery. Okay. The next step is that's

1749
01:27:55,439 --> 01:27:57,720
Speaker 1: all working, then I would do the find nearby, So

1750
01:27:57,760 --> 01:28:01,439
Speaker 1: I would tap fine nearby and it will show where

1751
01:28:01,439 --> 01:28:03,000
Speaker 1: that air tag is. And you should be able to

1752
01:28:03,000 --> 01:28:04,960
Speaker 1: turn your phone left or right, depending on the model

1753
01:28:04,960 --> 01:28:06,800
Speaker 1: of your phone. You should be able to turn that

1754
01:28:06,880 --> 01:28:09,080
Speaker 1: left or right to find out where that air tag is.

1755
01:28:10,320 --> 01:28:12,719
Speaker 1: If that's not working, what I would do is scroll

1756
01:28:12,760 --> 01:28:14,800
Speaker 1: all the way down on the air tag to where

1757
01:28:14,800 --> 01:28:19,160
Speaker 1: it says remove, and that will factory reset this air tag,

1758
01:28:19,479 --> 01:28:21,200
Speaker 1: and I would set it up again on your phone

1759
01:28:21,680 --> 01:28:24,640
Speaker 1: fresh and then see if it works. The way the

1760
01:28:24,680 --> 01:28:27,560
Speaker 1: air tags work, they don't have a cellular connection inside,

1761
01:28:27,840 --> 01:28:32,640
Speaker 1: they don't have GPS on them. They are reliant on

1762
01:28:32,880 --> 01:28:37,599
Speaker 1: a crowdsourced network of other iPhones and Apple devices nearby.

1763
01:28:37,960 --> 01:28:40,320
Speaker 1: So that's why I asked if your daughter had an iPhone,

1764
01:28:40,360 --> 01:28:44,000
Speaker 1: because if this thing is not getting a ping off

1765
01:28:44,040 --> 01:28:46,880
Speaker 1: of an iPhone or an Apple Watch, or maybe not

1766
01:28:47,000 --> 01:28:49,960
Speaker 1: Apple Watch per se, but a various Apple devices like

1767
01:28:49,960 --> 01:28:52,599
Speaker 1: a MacBook computer or an iPad, if it's not able

1768
01:28:52,640 --> 01:28:55,800
Speaker 1: to ping off of those devices and those devices kind

1769
01:28:55,800 --> 01:28:57,840
Speaker 1: of figure out the location based on that, you're not

1770
01:28:57,880 --> 01:29:00,679
Speaker 1: going to get an updated location. I've had air tags

1771
01:29:00,680 --> 01:29:03,120
Speaker 1: since day one. I've never seen that happen because there

1772
01:29:03,120 --> 01:29:06,760
Speaker 1: are so many Apple devices in the world. Basically, no

1773
01:29:06,800 --> 01:29:09,760
Speaker 1: matter where you go, unless you drop this device this

1774
01:29:09,840 --> 01:29:11,600
Speaker 1: air tag in the middle of a field from an

1775
01:29:11,600 --> 01:29:15,599
Speaker 1: airplane and no other Apple device ever goes nearby, these

1776
01:29:15,600 --> 01:29:18,760
Speaker 1: things are pretty much going to have a location. So

1777
01:29:18,800 --> 01:29:21,320
Speaker 1: the fact that they're not updating is a little concerning.

1778
01:29:21,400 --> 01:29:23,920
Speaker 1: So the other thing I would do is very simple,

1779
01:29:24,280 --> 01:29:26,800
Speaker 1: restart your phone. See if that helps. And if you

1780
01:29:26,800 --> 01:29:29,599
Speaker 1: want to restart your phone, you can swipe down from

1781
01:29:29,600 --> 01:29:32,639
Speaker 1: the upper right hand corner. That will reveal a little

1782
01:29:32,720 --> 01:29:35,040
Speaker 1: power button in the upper right hand corner. You tap that,

1783
01:29:35,520 --> 01:29:37,880
Speaker 1: tap and press and there will be an option to

1784
01:29:37,920 --> 01:29:40,720
Speaker 1: slide your phone to power it off. Otherwise you can

1785
01:29:40,840 --> 01:29:43,400
Speaker 1: just ask Siri to restart your phone.

1786
01:29:43,520 --> 01:29:45,240
Speaker 4: So you got to.

1787
01:29:45,200 --> 01:29:48,200
Speaker 1: Troubleshoot these and make sure that they are actually working

1788
01:29:48,280 --> 01:29:50,679
Speaker 1: first before they go out into the world and send

1789
01:29:50,680 --> 01:29:54,599
Speaker 1: their location back. And of course I'm assuming your daughters

1790
01:29:54,680 --> 01:29:57,479
Speaker 1: know that they have these on them, so they are

1791
01:29:57,560 --> 01:30:00,679
Speaker 1: being tracked with their permission as well, just as that's

1792
01:30:00,800 --> 01:30:04,680
Speaker 1: like table stakes. All right, coming up, we are going

1793
01:30:04,720 --> 01:30:07,920
Speaker 1: to talk to cybersecurity expert JP Castellanos. He is going

1794
01:30:08,000 --> 01:30:12,240
Speaker 1: to talk about the biggest tech threats affecting you right now.

1795
01:30:14,560 --> 01:30:17,000
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1796
01:30:17,040 --> 01:30:20,719
Speaker 1: out with you talking technology website for the show rich

1797
01:30:20,880 --> 01:30:24,439
Speaker 1: on Tech dot TV. Must have said something that you

1798
01:30:24,479 --> 01:30:26,559
Speaker 1: guys wanted to find on the website because there's a

1799
01:30:26,560 --> 01:30:28,160
Speaker 1: lot of you checking it out. All the links are

1800
01:30:28,200 --> 01:30:31,280
Speaker 1: on there. Episode one sixty two everything I mentioned, all

1801
01:30:31,280 --> 01:30:36,080
Speaker 1: the helpful stuff is right there. We've got JP Custianos.

1802
01:30:36,439 --> 01:30:40,480
Speaker 1: I've already messed up your name. JP is a cybersecurity

1803
01:30:40,520 --> 01:30:46,280
Speaker 1: expert and welcome to the show. You there, Oh oh,

1804
01:30:46,320 --> 01:30:51,080
Speaker 1: he can't hear me. What happened? Let's see. Maybe maybe

1805
01:30:51,080 --> 01:30:53,320
Speaker 1: it was the way I said his name Costillanos. There

1806
01:30:53,320 --> 01:30:57,240
Speaker 1: he is, Yes, there you are. Okay, I didn't hear you. Okay, good,

1807
01:30:57,400 --> 01:30:59,320
Speaker 1: So you didn't hear me butcher your name the first time.

1808
01:30:59,360 --> 01:31:01,240
Speaker 1: So that's a good thing. So we started on a

1809
01:31:01,280 --> 01:31:05,920
Speaker 1: positive note here. Cybersecurity expert JP, welcome to the show.

1810
01:31:07,479 --> 01:31:10,240
Speaker 1: Tell me what you do. First off, you're telling me

1811
01:31:10,240 --> 01:31:12,800
Speaker 1: off air a little bit about what you focus on.

1812
01:31:13,600 --> 01:31:14,880
Speaker 8: Yeah, rich, hey, thanks for having me.

1813
01:31:14,920 --> 01:31:15,120
Speaker 5: Man.

1814
01:31:15,600 --> 01:31:17,920
Speaker 8: So I've been working in the cybersecurity field for about twenty

1815
01:31:17,960 --> 01:31:21,160
Speaker 8: years now now. My discipline is what's called cyber thread intelligence.

1816
01:31:21,520 --> 01:31:23,559
Speaker 8: So what our role is is as a cyber thread

1817
01:31:23,560 --> 01:31:27,400
Speaker 8: intelligence analyst, we focus on understanding the adversary, the hackers,

1818
01:31:27,520 --> 01:31:30,280
Speaker 8: the financial criminals, all those guys, right, So we re

1819
01:31:30,280 --> 01:31:33,080
Speaker 8: research hacker groups and then we in a way kind

1820
01:31:33,120 --> 01:31:36,759
Speaker 8: of like financial analysts look at researching markets and identifying patterns.

1821
01:31:37,000 --> 01:31:40,439
Speaker 8: So we track that behavior. We spot signals before disruption happens.

1822
01:31:40,479 --> 01:31:43,200
Speaker 8: So think of it like we're looking for we're profiling

1823
01:31:43,240 --> 01:31:45,719
Speaker 8: digital criminals in advance, and then we're trying to answer

1824
01:31:45,760 --> 01:31:49,040
Speaker 8: the questions to our clients and to anyone right who's attacking,

1825
01:31:49,240 --> 01:31:52,040
Speaker 8: why now? And what's their next move? So when it

1826
01:31:52,040 --> 01:31:54,839
Speaker 8: comes to my field, it's more about understanding human behavior,

1827
01:31:55,240 --> 01:31:57,960
Speaker 8: global dynamics, and emerging technology all at once.

1828
01:31:58,200 --> 01:32:02,439
Speaker 1: And you're yeah, and you're with Binary Defense, right.

1829
01:32:02,880 --> 01:32:05,760
Speaker 8: Yes, we're We're a manager. We're an MDR company. We

1830
01:32:05,840 --> 01:32:09,600
Speaker 8: provide services to our clients in different different forms. We

1831
01:32:09,720 --> 01:32:12,599
Speaker 8: provide for example, my field or my team, we provide

1832
01:32:12,600 --> 01:32:15,160
Speaker 8: threat intelligence, but we also have people that monitor like

1833
01:32:15,200 --> 01:32:17,479
Speaker 8: digital risks. So it's like we have folks that will

1834
01:32:17,479 --> 01:32:22,040
Speaker 8: monitor you know, your personal uh, your digital profile on

1835
01:32:22,080 --> 01:32:24,599
Speaker 8: the internet. We have thread hunters, we have sock monitoring.

1836
01:32:24,640 --> 01:32:27,400
Speaker 8: So we provide a wide range of services to clients,

1837
01:32:28,120 --> 01:32:30,599
Speaker 8: very tailored. You know, some clients may want threat intelligence,

1838
01:32:30,600 --> 01:32:32,920
Speaker 8: some clients may not, but that's kind of what I do.

1839
01:32:33,040 --> 01:32:36,160
Speaker 8: My roles as the director is to work with those teams,

1840
01:32:36,200 --> 01:32:38,880
Speaker 8: work with those or work with those clients, providing them

1841
01:32:38,920 --> 01:32:40,120
Speaker 8: that threat intelligence information.

1842
01:32:40,400 --> 01:32:43,799
Speaker 1: All right, So let's start with everyone's favorite topic, AI.

1843
01:32:44,120 --> 01:32:47,959
Speaker 1: So how do you think that AI is now making

1844
01:32:48,760 --> 01:32:51,120
Speaker 1: it easier for some of these threat actors.

1845
01:32:52,000 --> 01:32:55,200
Speaker 8: Yeah, I would say that AI hasn't replaced hackers, but

1846
01:32:55,240 --> 01:32:58,200
Speaker 8: it's scaled them, right, So you can see that AI,

1847
01:32:58,400 --> 01:33:00,320
Speaker 8: what I would say, is called a force multiple fire

1848
01:33:00,720 --> 01:33:03,559
Speaker 8: like it makes like it makes anyone that knows at

1849
01:33:03,640 --> 01:33:06,960
Speaker 8: least how to operate a computer basically almost a hacker, right.

1850
01:33:07,000 --> 01:33:11,280
Speaker 8: It allows AI is allowing these individuals to create very

1851
01:33:11,360 --> 01:33:15,320
Speaker 8: very specific uh spearfishing emails that look indistinguishable from like

1852
01:33:15,360 --> 01:33:17,400
Speaker 8: a legitimate business uh communication.

1853
01:33:17,800 --> 01:33:22,280
Speaker 1: Explain spearfishing, What does that mean exactly? We've heard.

1854
01:33:22,680 --> 01:33:26,120
Speaker 8: Yeah, so spearfishing is is fish, it's they're fishing, right.

1855
01:33:26,400 --> 01:33:29,640
Speaker 8: Spearfishing is more directed towards like executives or people that

1856
01:33:29,680 --> 01:33:32,640
Speaker 8: can actually give you the money. So that's why it's

1857
01:33:32,680 --> 01:33:36,080
Speaker 8: the spears. It's very targeted. So that's why AI is

1858
01:33:36,120 --> 01:33:39,439
Speaker 8: assisting and creating those kind of like emails that are

1859
01:33:39,479 --> 01:33:43,160
Speaker 8: indistinguishable from business communication or from an executive as well.

1860
01:33:43,600 --> 01:33:45,880
Speaker 8: Another thing that we're seeing AI is doing is it's

1861
01:33:45,880 --> 01:33:48,960
Speaker 8: accelerating the development of exploits. And what I mean by

1862
01:33:48,960 --> 01:33:52,519
Speaker 8: exploits is a vulnerable software vulnerability that might affect like

1863
01:33:52,560 --> 01:33:55,240
Speaker 8: your iOS device, or might affect your router or your

1864
01:33:55,280 --> 01:33:58,280
Speaker 8: TV or something like that, where AI is allowing these

1865
01:33:58,320 --> 01:34:02,680
Speaker 8: actors to accelerate the exploitation of those vulnerabilities, where they

1866
01:34:02,680 --> 01:34:05,640
Speaker 8: can create a tool within you know, hours instead of

1867
01:34:05,640 --> 01:34:09,080
Speaker 8: something that may take days. And then AI of course

1868
01:34:09,120 --> 01:34:11,120
Speaker 8: you know deep fake, right, That's kind of one of

1869
01:34:11,120 --> 01:34:13,160
Speaker 8: the big things that people see AI is like fake

1870
01:34:13,560 --> 01:34:16,320
Speaker 8: deep fakes. You're gonna see a lot of that, especially

1871
01:34:16,360 --> 01:34:20,120
Speaker 8: with fraud targeting like executives or financial people. For example,

1872
01:34:20,200 --> 01:34:23,280
Speaker 8: me personally, whenever I get a phone call from somebody

1873
01:34:23,320 --> 01:34:26,320
Speaker 8: I don't know or unknown number, I will literally like

1874
01:34:26,360 --> 01:34:29,040
Speaker 8: answer the phone call, either in Spanish or make funny

1875
01:34:29,080 --> 01:34:32,360
Speaker 8: noises or something. So when the person, if there is

1876
01:34:32,400 --> 01:34:34,439
Speaker 8: a person on the other line, they will say like hello,

1877
01:34:34,560 --> 01:34:37,400
Speaker 8: is this JP. I'm like yeah, speaking. But most of

1878
01:34:37,400 --> 01:34:40,040
Speaker 8: the time I do it and it hangs up because

1879
01:34:40,080 --> 01:34:42,600
Speaker 8: what happens is a lot of these a lot of

1880
01:34:42,640 --> 01:34:46,200
Speaker 8: these criminals and miss and miscreants. What they'll do is

1881
01:34:46,200 --> 01:34:48,720
Speaker 8: they'll record your voice and then they'll send it to

1882
01:34:48,720 --> 01:34:51,080
Speaker 8: friends and family and it's like oh, I need help,

1883
01:34:51,320 --> 01:34:53,880
Speaker 8: I'm I'm I need a thousand dollars or something like that,

1884
01:34:53,960 --> 01:34:56,879
Speaker 8: you know, and they will use that AI generated fake

1885
01:34:56,960 --> 01:34:57,800
Speaker 8: voice for that as well.

1886
01:34:57,920 --> 01:35:00,000
Speaker 1: Okay, So on that note, because we've heard of these

1887
01:35:00,120 --> 01:35:02,679
Speaker 1: voice clone things like you're in this world? Are these

1888
01:35:02,800 --> 01:35:06,000
Speaker 1: is that actually happening like that people are actually being

1889
01:35:06,080 --> 01:35:06,760
Speaker 1: attacked that way?

1890
01:35:07,400 --> 01:35:10,360
Speaker 8: Yes, I have. I've had already a few people close

1891
01:35:10,400 --> 01:35:12,800
Speaker 8: to me that I know that have like reached out

1892
01:35:12,800 --> 01:35:15,760
Speaker 8: to me saying like, hey, someone took my took an

1893
01:35:15,800 --> 01:35:18,200
Speaker 8: image of me having you know, doing something lude or

1894
01:35:18,240 --> 01:35:20,880
Speaker 8: lascibeous with someone else that you know, targeting my wife

1895
01:35:21,160 --> 01:35:24,240
Speaker 8: or targeting my significant other or targeting my family that

1896
01:35:24,280 --> 01:35:26,559
Speaker 8: have like forced me to have to pay you know.

1897
01:35:26,600 --> 01:35:27,680
Speaker 2: So yes, it is.

1898
01:35:27,760 --> 01:35:30,800
Speaker 8: It does happen, and it happens. I would say, the

1899
01:35:30,800 --> 01:35:33,280
Speaker 8: more I guess, the more well known you are publicly,

1900
01:35:33,600 --> 01:35:36,200
Speaker 8: that's something that's happened. That's why my company has a

1901
01:35:36,240 --> 01:35:38,400
Speaker 8: team that looks for that kind of stuff as well.

1902
01:35:38,479 --> 01:35:41,280
Speaker 1: Wow, JP or you know makes me feel very good

1903
01:35:41,360 --> 01:35:45,280
Speaker 1: right now because I'm on TV and radio. Let's talk

1904
01:35:45,280 --> 01:35:49,599
Speaker 1: about ransomware. So we've heard of this idea of ransomware attacks.

1905
01:35:50,680 --> 01:35:52,559
Speaker 1: You know, Crypto has been down, so maybe it's not

1906
01:35:52,600 --> 01:35:56,559
Speaker 1: as valuable as it was. But is ransomware with you know,

1907
01:35:56,600 --> 01:35:58,160
Speaker 1: crypto extortion still a thing.

1908
01:35:59,000 --> 01:36:01,960
Speaker 8: Yes, yes, it's it's still a thing because there's still

1909
01:36:01,960 --> 01:36:04,879
Speaker 8: money to be made. I mean, you know, yeah, the markets,

1910
01:36:04,920 --> 01:36:07,000
Speaker 8: the crypto markets have been a little bit suppressed over

1911
01:36:07,000 --> 01:36:09,719
Speaker 8: the last few weeks. But and we do see a trend,

1912
01:36:09,720 --> 01:36:11,880
Speaker 8: and you're absolutely correct, we do see a trend of

1913
01:36:12,000 --> 01:36:16,360
Speaker 8: less ransomware attacks when cryptocurrency is down, but that doesn't

1914
01:36:16,360 --> 01:36:18,360
Speaker 8: stop them. It's still money to be made, right, And

1915
01:36:18,400 --> 01:36:20,960
Speaker 8: then you have what are called ransomware as a service,

1916
01:36:21,080 --> 01:36:25,200
Speaker 8: where I could basically pay another ransomware team that will

1917
01:36:25,240 --> 01:36:27,000
Speaker 8: create a full kit for me. Right, I have all

1918
01:36:27,080 --> 01:36:29,280
Speaker 8: the programs, all the bells and whistles. All I gotta

1919
01:36:29,320 --> 01:36:31,280
Speaker 8: do is just click and go right. And if I

1920
01:36:31,320 --> 01:36:34,120
Speaker 8: compromise that victim and I get a cut, and I

1921
01:36:34,160 --> 01:36:36,360
Speaker 8: get the ransom, they get a cut of the ransom

1922
01:36:36,360 --> 01:36:38,719
Speaker 8: as well. Sometimes it could be like ten to fifteen percent,

1923
01:36:39,520 --> 01:36:41,880
Speaker 8: or sometimes it's based on a large number, like if

1924
01:36:41,920 --> 01:36:44,080
Speaker 8: you know, if you get ransom for a million, they'll

1925
01:36:44,120 --> 01:36:46,599
Speaker 8: get like fifty thousand or something like that. So yeah,

1926
01:36:46,640 --> 01:36:50,200
Speaker 8: it's still it's still pretty popular, and unfortunately, the most

1927
01:36:50,280 --> 01:36:54,880
Speaker 8: targeted victims of ransomware are still like hospitals, schools, you know,

1928
01:36:55,000 --> 01:36:57,760
Speaker 8: government you know, government facilities. Yeah, those are still like

1929
01:36:57,800 --> 01:37:00,280
Speaker 8: the targets for those for those organizations.

1930
01:37:00,040 --> 01:37:01,680
Speaker 1: We've seen in the news, they pay up, I mean

1931
01:37:01,720 --> 01:37:04,400
Speaker 1: because they you know, they just have no other choice

1932
01:37:04,439 --> 01:37:07,040
Speaker 1: if they don't have their proper backup or their they're caught,

1933
01:37:07,040 --> 01:37:08,960
Speaker 1: you know, in some way. I mean, that's really what

1934
01:37:08,960 --> 01:37:11,280
Speaker 1: it comes down to, is like, you know, how prepared

1935
01:37:11,280 --> 01:37:13,519
Speaker 1: are you for this stuff? You know, and I'm sure

1936
01:37:13,520 --> 01:37:16,280
Speaker 1: that's what you do with your business. What what's your

1937
01:37:16,320 --> 01:37:20,240
Speaker 1: advice for the average person or a small business that's listening, uh,

1938
01:37:20,240 --> 01:37:23,240
Speaker 1: when it comes to protecting themselves from these latest threats

1939
01:37:23,240 --> 01:37:25,120
Speaker 1: in this day and age, What do you tell them?

1940
01:37:25,960 --> 01:37:29,040
Speaker 8: I mean, I would say for them, it's just be cognisant,

1941
01:37:29,080 --> 01:37:32,759
Speaker 8: you know, stay you know, stay, stay cognisant, stay monitoring yourself.

1942
01:37:33,040 --> 01:37:36,639
Speaker 8: I would say. Also personally speaking, it would it wouldn't

1943
01:37:36,640 --> 01:37:38,680
Speaker 8: be bad to get like any kind of credit monitoring

1944
01:37:39,320 --> 01:37:42,160
Speaker 8: services and whatnot, because I see a lot of leaked

1945
01:37:42,200 --> 01:37:45,960
Speaker 8: information on the dark web of people's personal information, even

1946
01:37:46,000 --> 01:37:48,559
Speaker 8: some even at times social security numbers, which that's already

1947
01:37:48,600 --> 01:37:51,599
Speaker 8: really really bad. So I would just say just vigilant,

1948
01:37:51,680 --> 01:37:54,360
Speaker 8: stay monitored, stay educated as well. You know, you know,

1949
01:37:54,640 --> 01:37:57,000
Speaker 8: your show, for example, is a great resource for people

1950
01:37:57,040 --> 01:37:58,960
Speaker 8: to listen to someone like me and kind of like

1951
01:37:59,000 --> 01:38:00,600
Speaker 8: help them, say, you know, help them guide them in

1952
01:38:00,640 --> 01:38:01,160
Speaker 8: the right direction.

1953
01:38:01,640 --> 01:38:03,840
Speaker 1: Uh, you mentioned the dark web. People Whenever we mentioned

1954
01:38:03,840 --> 01:38:05,280
Speaker 1: the dark web, people are like, hey, how do I

1955
01:38:05,360 --> 01:38:07,320
Speaker 1: access that? How do I tap into that? That's not

1956
01:38:07,400 --> 01:38:09,439
Speaker 1: something where like people can just go on to like

1957
01:38:10,000 --> 01:38:12,240
Speaker 1: darkweb dot com or something that, well, don't I don't

1958
01:38:12,240 --> 01:38:14,280
Speaker 1: even know what that website.

1959
01:38:14,360 --> 01:38:16,320
Speaker 8: Yeah, No, you can't exactly go to dark web dot

1960
01:38:16,360 --> 01:38:18,120
Speaker 8: com for that. There's no I mean, I'm sure there

1961
01:38:18,160 --> 01:38:20,240
Speaker 8: is a dark web dot com domain out there, but

1962
01:38:20,280 --> 01:38:22,519
Speaker 8: it's not it's not taking you to the dark Web.

1963
01:38:23,240 --> 01:38:25,559
Speaker 8: You would have to download a specialized tool called TOR

1964
01:38:25,680 --> 01:38:29,320
Speaker 8: or the Onion router, and that's basically the gateway. Think

1965
01:38:29,360 --> 01:38:32,439
Speaker 8: of it like the Google Browser, but for the dark Web.

1966
01:38:32,520 --> 01:38:35,599
Speaker 8: That's what it is. So you can't people can't do it.

1967
01:38:35,920 --> 01:38:37,880
Speaker 1: But once your stuff is on there, it's not really

1968
01:38:37,920 --> 01:38:40,080
Speaker 1: coming back, Like you're if your social is out there,

1969
01:38:40,280 --> 01:38:43,920
Speaker 1: your you know, whatever, private information, your passwords and things,

1970
01:38:44,160 --> 01:38:45,720
Speaker 1: you're not It's not just like you can go there

1971
01:38:45,760 --> 01:38:47,599
Speaker 1: and be like, oh, let me, can you please delete

1972
01:38:47,640 --> 01:38:48,800
Speaker 1: that off the dark web for me?

1973
01:38:49,520 --> 01:38:49,880
Speaker 2: No?

1974
01:38:49,880 --> 01:38:52,080
Speaker 8: No, no, no no. Once it's there, once it's there's

1975
01:38:52,120 --> 01:38:52,679
Speaker 8: not coming back.

1976
01:38:52,880 --> 01:38:53,120
Speaker 7: I mean.

1977
01:38:53,160 --> 01:38:55,719
Speaker 8: One thing you can try to do to protect yourself

1978
01:38:55,760 --> 01:38:57,960
Speaker 8: against like your information being leaked in the dark web

1979
01:38:58,560 --> 01:39:01,759
Speaker 8: is number one. You could basically pay for some credit,

1980
01:39:01,760 --> 01:39:04,640
Speaker 8: like I said, credit monitoring service. Also services such as

1981
01:39:04,640 --> 01:39:06,960
Speaker 8: and I'm not a spokesperson for either of these two

1982
01:39:07,040 --> 01:39:10,760
Speaker 8: organizations or companies, but you can download Aura or Incogniti.

1983
01:39:11,040 --> 01:39:12,960
Speaker 8: Those are two that will monitor your activity in the

1984
01:39:13,000 --> 01:39:15,160
Speaker 8: dark web and alert you whenever your password has been

1985
01:39:15,240 --> 01:39:17,519
Speaker 8: leaked out there. But when it comes to social media,

1986
01:39:18,120 --> 01:39:20,639
Speaker 8: you'll have to just private everything. And that all depends

1987
01:39:20,680 --> 01:39:23,200
Speaker 8: because if you're a business or if you're into content

1988
01:39:23,240 --> 01:39:25,080
Speaker 8: creation or things like that, you're going to put some

1989
01:39:25,120 --> 01:39:27,600
Speaker 8: of that information public. So it's a matter of just

1990
01:39:27,640 --> 01:39:31,000
Speaker 8: being very vigilant when you're knowing that your information is

1991
01:39:31,000 --> 01:39:32,920
Speaker 8: out there, and just making sure that you are well

1992
01:39:32,960 --> 01:39:33,960
Speaker 8: aware of those threats.

1993
01:39:34,360 --> 01:39:38,880
Speaker 1: All right, JP Casto's from Binary Defense. How do people

1994
01:39:39,320 --> 01:39:41,120
Speaker 1: keep up with you? You post anywhere?

1995
01:39:42,000 --> 01:39:44,080
Speaker 8: I really don't. I mean, if you want to follow me,

1996
01:39:44,320 --> 01:39:47,080
Speaker 8: I'm on Twitter at a dragon kin thirty seven. I'm

1997
01:39:47,160 --> 01:39:51,840
Speaker 8: just normally reposting things and that's basically where That's where

1998
01:39:51,840 --> 01:39:52,719
Speaker 8: I'm at right now.

1999
01:39:52,840 --> 01:39:56,559
Speaker 1: All right, some good information. It is a brave new

2000
01:39:56,560 --> 01:39:59,000
Speaker 1: world out there with all this AI stuff. So again,

2001
01:39:59,560 --> 01:40:04,120
Speaker 1: just keep those spidy senses, keep them, keep them on guard,

2002
01:40:04,240 --> 01:40:06,479
Speaker 1: that's for sure. Thanks so much for joining me today.

2003
01:40:06,479 --> 01:40:07,360
Speaker 1: I really appreciate it.

2004
01:40:07,760 --> 01:40:08,640
Speaker 8: Thanks for having me, Rich.

2005
01:40:08,680 --> 01:40:11,320
Speaker 1: Have a good one, all right, you too. Coming up?

2006
01:40:11,560 --> 01:40:13,519
Speaker 1: Is that is that time we are going to open

2007
01:40:13,600 --> 01:40:16,400
Speaker 1: up the feedback. I've got a lot to read. I'm

2008
01:40:16,400 --> 01:40:17,920
Speaker 1: going to try to get through as much of it

2009
01:40:17,960 --> 01:40:21,479
Speaker 1: as possible. That's coming up next right here on rich

2010
01:40:21,560 --> 01:40:30,479
Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro

2011
01:40:30,720 --> 01:40:34,160
Speaker 1: here talking technology with you. It is that time of

2012
01:40:34,439 --> 01:40:38,760
Speaker 1: the show when we read the feedback. These are the emails,

2013
01:40:38,920 --> 01:40:42,400
Speaker 1: the comments, the questions you send me most of the

2014
01:40:42,439 --> 01:40:44,840
Speaker 1: comments at the end of the show, and yes I

2015
01:40:44,840 --> 01:40:46,679
Speaker 1: get a lot of them. I do read them, almost

2016
01:40:46,720 --> 01:40:49,200
Speaker 1: all of them, actually probably all of them. Try to

2017
01:40:49,240 --> 01:40:50,880
Speaker 1: respond to a lot and then I read them here

2018
01:40:50,880 --> 01:40:54,160
Speaker 1: as well. But two quick notes before we get into this.

2019
01:40:54,240 --> 01:40:58,120
Speaker 1: Number one, I mentioned that Mark Zuckerberg was on trial

2020
01:40:58,720 --> 01:41:02,200
Speaker 1: or appeared on on the stand this week at the

2021
01:41:02,479 --> 01:41:05,160
Speaker 1: trial happening in Los Angeles, that case about that twenty

2022
01:41:05,200 --> 01:41:08,240
Speaker 1: year old who said she was using Instagram and YouTube

2023
01:41:08,280 --> 01:41:11,960
Speaker 1: as a kid and she got depressed, suicidal thoughts, And

2024
01:41:12,040 --> 01:41:17,480
Speaker 1: basically they're arguing that those platforms are designed to be addictive,

2025
01:41:18,000 --> 01:41:20,800
Speaker 1: and so Zuckerberg was there, he said, that's not what

2026
01:41:20,800 --> 01:41:25,360
Speaker 1: they're doing. He pushed back, saying that it's all about

2027
01:41:25,479 --> 01:41:29,760
Speaker 1: usefulness and connection, not addiction. So the big thing about

2028
01:41:29,800 --> 01:41:34,400
Speaker 1: this case is will these lawyers prove that Instagram knew

2029
01:41:34,840 --> 01:41:36,840
Speaker 1: they were trying to make their product addictive? And if

2030
01:41:36,880 --> 01:41:39,759
Speaker 1: they do, they and these lawyers win for this woman.

2031
01:41:40,160 --> 01:41:43,519
Speaker 1: It's gonna mean a lot because there are about sixteen

2032
01:41:43,640 --> 01:41:47,600
Speaker 1: hundred other cases pending around the nation with similar trials.

2033
01:41:47,960 --> 01:41:51,000
Speaker 1: So basically, if they win this one, it opens up

2034
01:41:51,000 --> 01:41:53,439
Speaker 1: the floodgates for a whole bunch of other people and

2035
01:41:53,479 --> 01:41:58,880
Speaker 1: potentially class action surrounding this idea that these social media

2036
01:41:58,920 --> 01:42:03,120
Speaker 1: apps are addictive. And by the way, YouTube and Instagram

2037
01:42:03,160 --> 01:42:07,200
Speaker 1: are named in this one. TikTok and snapchat were originally named,

2038
01:42:07,200 --> 01:42:09,639
Speaker 1: but they settled out of court before this all started.

2039
01:42:10,520 --> 01:42:12,840
Speaker 1: So you got that happening. And then I mentioned that

2040
01:42:12,880 --> 01:42:15,400
Speaker 1: I turned an old PC into a web browsing machine

2041
01:42:15,400 --> 01:42:18,680
Speaker 1: with a Linux Mint. I did install Linux Mint on

2042
01:42:18,720 --> 01:42:21,200
Speaker 1: an old computer. It was very easy. I could not

2043
01:42:21,280 --> 01:42:23,560
Speaker 1: believe how easy the process was. I'm not going to

2044
01:42:23,600 --> 01:42:25,080
Speaker 1: tell you the whole process here. Just go to the

2045
01:42:25,120 --> 01:42:28,280
Speaker 1: newsletter to read it. Rich on tech dot TV. It's

2046
01:42:28,320 --> 01:42:31,080
Speaker 1: in the show notes or in today's newsletter. All right,

2047
01:42:31,360 --> 01:42:33,920
Speaker 1: onto the feedbag. Charlie in Las Vegas says, I took

2048
01:42:33,960 --> 01:42:35,639
Speaker 1: your advice and I saw The Wizard of Oz at

2049
01:42:35,640 --> 01:42:39,880
Speaker 1: the Sphere after hearing your review. Pretty amazing, total sensory overload.

2050
01:42:40,240 --> 01:42:41,640
Speaker 1: It reminded me of the first time I saw an

2051
01:42:41,680 --> 01:42:44,439
Speaker 1: IMAX movie. The led tech is incredible. Can you imagine

2052
01:42:44,479 --> 01:42:46,800
Speaker 1: watching the Super Bowl there? But I have a debate

2053
01:42:46,840 --> 01:42:48,600
Speaker 1: going with my wife. When we sat down, there was

2054
01:42:48,640 --> 01:42:51,160
Speaker 1: what looked like a curtain over a small screen, huge

2055
01:42:51,160 --> 01:42:54,519
Speaker 1: speakers hanging down, and fabric draped across the ceiling. I

2056
01:42:54,560 --> 01:42:57,080
Speaker 1: told her those were fake, just images. She said they

2057
01:42:57,120 --> 01:42:59,759
Speaker 1: were real. Who's right. I will settle this right now.

2058
01:43:00,080 --> 01:43:03,360
Speaker 1: It's actually fake. It is an image from the Radio

2059
01:43:03,439 --> 01:43:05,720
Speaker 1: City Music Hall in New York, which is owned by

2060
01:43:05,760 --> 01:43:08,519
Speaker 1: the same company as the Sphere. So I did ask

2061
01:43:08,560 --> 01:43:11,280
Speaker 1: that when I first saw that. I asked the folks there, like, hey,

2062
01:43:11,320 --> 01:43:12,960
Speaker 1: is that reel or fake? And that's what they told me.

2063
01:43:14,880 --> 01:43:16,880
Speaker 1: Pete said, I can't believe you didn't download a Google

2064
01:43:16,920 --> 01:43:19,200
Speaker 1: map before your hike, and what a bummer. All trails

2065
01:43:19,200 --> 01:43:21,160
Speaker 1: failed you. By the way, I love the podcast, always

2066
01:43:21,160 --> 01:43:23,800
Speaker 1: a great listen talking about how I was hiking last

2067
01:43:23,840 --> 01:43:27,240
Speaker 1: week in Las Vegas and all my maps failed me.

2068
01:43:27,800 --> 01:43:30,400
Speaker 1: I did not have Next time, I will download offline

2069
01:43:30,439 --> 01:43:32,040
Speaker 1: Google maps. I guess I was too far out of

2070
01:43:32,120 --> 01:43:34,960
Speaker 1: Las Vegas to get that and all trails. I don't

2071
01:43:35,000 --> 01:43:37,840
Speaker 1: know why it didn't work, but it didn't. Steve says,

2072
01:43:37,840 --> 01:43:41,200
Speaker 1: if you're out heading out hiking, download Google Maps of

2073
01:43:41,240 --> 01:43:43,519
Speaker 1: the area before you leave, even without cell service, your

2074
01:43:43,520 --> 01:43:45,960
Speaker 1: phone's GPS will show your location on the map. I

2075
01:43:46,040 --> 01:43:48,519
Speaker 1: do this when volunteering with Red Cross and Remote Areas.

2076
01:43:48,560 --> 01:43:51,800
Speaker 1: It works great. Yeah, I did download the offline maps

2077
01:43:51,840 --> 01:43:53,479
Speaker 1: for Las Vegas. Like I said, I think I was

2078
01:43:53,560 --> 01:43:56,920
Speaker 1: just too far out. That Red Rock Canyon is amazing,

2079
01:43:57,439 --> 01:43:59,400
Speaker 1: but it was like, I don't know, thirty forty minutes

2080
01:43:59,400 --> 01:44:02,760
Speaker 1: outside Vegas, so maybe just didn't catch it. Randy said,

2081
01:44:02,800 --> 01:44:04,400
Speaker 1: I heard you talk about the new local option on

2082
01:44:04,479 --> 01:44:06,360
Speaker 1: TikTok on your show and in your newsletter, so I

2083
01:44:06,360 --> 01:44:08,160
Speaker 1: went looking for it in my app. I made sure

2084
01:44:08,200 --> 01:44:10,719
Speaker 1: the app was updated and even changed the location permissions,

2085
01:44:10,760 --> 01:44:12,760
Speaker 1: but it still didn't show up. Turns out, all I

2086
01:44:12,800 --> 01:44:14,600
Speaker 1: had to do was restart my phone. After that, the

2087
01:44:14,720 --> 01:44:17,880
Speaker 1: local tab finally appeared. Thanks for the tip. I'm looking

2088
01:44:17,920 --> 01:44:23,280
Speaker 1: forward to exploring what's nearby. Yes, TikTok local feed is incredible.

2089
01:44:23,360 --> 01:44:24,920
Speaker 1: I love it. It's like I didn't even want to

2090
01:44:24,920 --> 01:44:26,560
Speaker 1: be on TikTok and now I'm kind of like, ugh,

2091
01:44:26,640 --> 01:44:28,800
Speaker 1: I gotta watch this stuff. It's all a feed of

2092
01:44:28,840 --> 01:44:32,800
Speaker 1: all things happening in your area. David said, I used

2093
01:44:32,880 --> 01:44:35,360
Speaker 1: rich on tech dot TV for episode one sixty one

2094
01:44:35,360 --> 01:44:38,519
Speaker 1: and found it really helpful. The articles were listed in

2095
01:44:38,560 --> 01:44:40,840
Speaker 1: the same order as a show. There were four I

2096
01:44:40,840 --> 01:44:42,720
Speaker 1: wanted to focus on. Since I knew the order, I

2097
01:44:42,720 --> 01:44:45,160
Speaker 1: could fast forward right to the section. What would make

2098
01:44:45,160 --> 01:44:47,160
Speaker 1: it even easier if you added time markers in the

2099
01:44:47,240 --> 01:44:49,439
Speaker 1: left column. That way I could jump straight to the

2100
01:44:49,439 --> 01:44:52,559
Speaker 1: exact article instead of hunting around. But overall, now I

2101
01:44:52,600 --> 01:44:54,120
Speaker 1: know how to listen to the show using rich on

2102
01:44:54,120 --> 01:44:56,240
Speaker 1: tech dot TV. Well, thank you, David, I do take

2103
01:44:56,280 --> 01:44:59,000
Speaker 1: great notes. I thought about the timecode, and I think

2104
01:44:59,040 --> 01:45:01,160
Speaker 1: AI makes that easy, so maybe I'll try to add

2105
01:45:01,160 --> 01:45:04,920
Speaker 1: that for future shows. Jim Rights in Friend of the Show, Rich,

2106
01:45:04,960 --> 01:45:06,799
Speaker 1: I hope you had a safe drive back from Las Vegas.

2107
01:45:06,920 --> 01:45:09,320
Speaker 1: I'm jealous you hit a buffet even though I knocked him.

2108
01:45:10,000 --> 01:45:11,800
Speaker 1: I just got back from a cruise. I'm still trying

2109
01:45:11,840 --> 01:45:13,840
Speaker 1: to get used to cooking for myself again after all

2110
01:45:13,840 --> 01:45:16,639
Speaker 1: that food. I love buffets because I can try things

2111
01:45:16,640 --> 01:45:19,760
Speaker 1: I normally wouldn't order. Okay. I also heard you mention

2112
01:45:19,880 --> 01:45:24,000
Speaker 1: that you might switch to a carrier with Starlink, speaking

2113
01:45:24,160 --> 01:45:27,320
Speaker 1: of oh maybe T Mobile. Yeah, I have not switched yet.

2114
01:45:27,640 --> 01:45:30,120
Speaker 1: I'm thinking of it. I really I just I hated

2115
01:45:30,120 --> 01:45:33,920
Speaker 1: being without any cell connect or any satellite connectivity or

2116
01:45:33,920 --> 01:45:39,880
Speaker 1: cell service. Carl in Highlands, Ranch, Colorado. Hey, Rich, I

2117
01:45:39,920 --> 01:45:42,880
Speaker 1: had a three terabyte external driver couldn't access. After hearing

2118
01:45:42,920 --> 01:45:45,479
Speaker 1: you suggest disk drill on the show, I gave it

2119
01:45:45,520 --> 01:45:48,080
Speaker 1: a try. I ran it for more than fifteen hours

2120
01:45:48,120 --> 01:45:51,080
Speaker 1: and recovered the data. I moved everything to another drive,

2121
01:45:51,520 --> 01:45:53,680
Speaker 1: but still couldn't access the original, so I ran a

2122
01:45:53,760 --> 01:45:57,160
Speaker 1: repair option under properties that took another seventeen hours. It

2123
01:45:57,240 --> 01:45:59,439
Speaker 1: ended up fixing the disc and recovering the data. I'm

2124
01:45:59,479 --> 01:46:01,519
Speaker 1: not sure if I got everything back, but it recovered

2125
01:46:01,520 --> 01:46:03,280
Speaker 1: a lot. I listened to your show on the weekends

2126
01:46:03,320 --> 01:46:06,599
Speaker 1: while riding my bike. I'm especially impressed that you answer

2127
01:46:06,680 --> 01:46:10,759
Speaker 1: questions in real time about real issues. Well, thank you, Carl,

2128
01:46:11,160 --> 01:46:14,200
Speaker 1: and hope you're on that bike right now listening. Thanks

2129
01:46:14,280 --> 01:46:18,640
Speaker 1: appreciate that, Chuck. Hey, Rich, warn your listeners about all

2130
01:46:18,640 --> 01:46:21,920
Speaker 1: the beautiful products advertised on Instagram that don't exist. They

2131
01:46:21,960 --> 01:46:23,960
Speaker 1: take your money and send you to a site which

2132
01:46:24,000 --> 01:46:26,599
Speaker 1: looks phony a tracking website and has a low trust

2133
01:46:26,600 --> 01:46:29,559
Speaker 1: pilot score. They claim the product is shipping from Spain's

2134
01:46:29,560 --> 01:46:32,040
Speaker 1: You'll be patient, but nothing ever shows up. I bought

2135
01:46:32,040 --> 01:46:34,120
Speaker 1: a selfie stick and a button you wear that displays

2136
01:46:34,200 --> 01:46:37,679
Speaker 1: jpeg photos. The videos looked amazing, but the products don't

2137
01:46:37,680 --> 01:46:40,200
Speaker 1: seem to exist. Yeah, this is a huge problem. They

2138
01:46:40,280 --> 01:46:43,040
Speaker 1: use AI. We did it with Wuffy the Dog. Check

2139
01:46:43,080 --> 01:46:45,200
Speaker 1: it out on the website. Rich on tech dot TV.

2140
01:46:45,320 --> 01:46:47,639
Speaker 1: My Wuffy the Dog story is just wild. This guy

2141
01:46:47,720 --> 01:46:50,519
Speaker 1: ordered what he thought was an AI robotic dog. He

2142
01:46:50,600 --> 01:46:52,600
Speaker 1: got literally one of those little dogs you see at

2143
01:46:52,600 --> 01:46:53,439
Speaker 1: the mall that just goes.

2144
01:46:53,360 --> 01:46:54,679
Speaker 13: Ye, pepe p p pep.

2145
01:46:54,840 --> 01:47:01,360
Speaker 1: That's it. Let's see here oh Arlene says, hey, rich,

2146
01:47:01,400 --> 01:47:03,559
Speaker 1: I saw your segment about the interactive puppy. I had

2147
01:47:03,560 --> 01:47:05,519
Speaker 1: something similar happen to me in twenty twenty three. I

2148
01:47:05,520 --> 01:47:08,800
Speaker 1: saw ads on Facebook showing this adorable puppy walking beyond kids,

2149
01:47:08,800 --> 01:47:12,240
Speaker 1: blinking and making cute sounds. I bought two for Christmas gifts.

2150
01:47:12,240 --> 01:47:15,519
Speaker 1: When they arrived, they were just cheap, unattractive, stuffed puppies

2151
01:47:15,560 --> 01:47:17,960
Speaker 1: with no movement at all, no blinking, no walking, nothing.

2152
01:47:18,240 --> 01:47:20,320
Speaker 1: There was no invoice and no way to return them.

2153
01:47:20,479 --> 01:47:22,479
Speaker 1: They look like something from a dollar store. I felt

2154
01:47:22,520 --> 01:47:24,600
Speaker 1: so embarrassed I threw them in the trash instead of

2155
01:47:24,640 --> 01:47:27,640
Speaker 1: giving them as gifts. I've also ordered other items from

2156
01:47:27,680 --> 01:47:30,120
Speaker 1: Facebook ads that never showed up, like an ice cream maker,

2157
01:47:30,400 --> 01:47:33,599
Speaker 1: a bra, and even a treadmill. I've finally learned my lesson.

2158
01:47:33,720 --> 01:47:35,920
Speaker 1: Now I search for the same item on Amazon so

2159
01:47:35,960 --> 01:47:37,920
Speaker 1: I know it will actually arrive and I can return

2160
01:47:37,960 --> 01:47:41,240
Speaker 1: it if needed. Speaking of Amazon, I was returning a

2161
01:47:41,240 --> 01:47:44,799
Speaker 1: bunch of stuff to the Amazon Store and the woman

2162
01:47:44,880 --> 01:47:50,320
Speaker 1: told me that they are doing over ten thousand returns

2163
01:47:50,439 --> 01:47:54,200
Speaker 1: a week at that low, just at that location, just

2164
01:47:54,240 --> 01:47:57,280
Speaker 1: at that location. So whenever you feel bad about returning

2165
01:47:57,320 --> 01:47:58,880
Speaker 1: something to Amazon, because I felt so bad that I

2166
01:47:58,880 --> 01:48:01,720
Speaker 1: was returning like three little things. Don't feel bad. Ten

2167
01:48:01,760 --> 01:48:08,639
Speaker 1: thousand returns at one location. That is massive, unbelievable. Let's

2168
01:48:08,640 --> 01:48:11,599
Speaker 1: see here. Oh my gosh, so many, so many emails.

2169
01:48:12,920 --> 01:48:16,160
Speaker 1: We had one more before we wrap up here. Glenn

2170
01:48:16,240 --> 01:48:18,559
Speaker 1: in Austin, Texas, says say Rich. I love the show.

2171
01:48:18,600 --> 01:48:20,240
Speaker 1: I'm listening out here in Austin. I just want to

2172
01:48:20,240 --> 01:48:21,559
Speaker 1: say I appreciate what you do.

2173
01:48:21,920 --> 01:48:22,120
Speaker 7: Well.

2174
01:48:22,160 --> 01:48:25,479
Speaker 1: Thank you Glenn out there in Austin, Texas. If you

2175
01:48:25,520 --> 01:48:27,759
Speaker 1: can believe it, that's gonna do it. For this episode

2176
01:48:27,760 --> 01:48:29,200
Speaker 1: of the show. You can find links to everything I

2177
01:48:29,280 --> 01:48:30,880
Speaker 1: mentioned on the website. Just go to rich on tech

2178
01:48:30,920 --> 01:48:33,639
Speaker 1: dot tv. Follow me on social media. I am at

2179
01:48:33,760 --> 01:48:36,880
Speaker 1: rich on tech on Instagram, find me there. Next week

2180
01:48:36,920 --> 01:48:39,800
Speaker 1: we're gonna have a wrap up from Samsung Unpacked. We're

2181
01:48:39,800 --> 01:48:42,439
Speaker 1: gonna talk about the global day of unplugging. Yes, you

2182
01:48:42,520 --> 01:48:44,360
Speaker 1: can put down your phone and you will lift to

2183
01:48:44,400 --> 01:48:46,599
Speaker 1: tell about it. Thanks so much for listening. There are

2184
01:48:46,640 --> 01:48:48,320
Speaker 1: so many ways you can spend your time. I do

2185
01:48:48,400 --> 01:48:51,719
Speaker 1: appreciate you spending it right here with me. One reminder

2186
01:48:51,720 --> 01:48:54,559
Speaker 1: before I go, please do not drive distracted. Those texts

2187
01:48:54,640 --> 01:48:57,240
Speaker 1: can wait. Thanks to everyone who makes this show possible,

2188
01:48:57,360 --> 01:49:00,840
Speaker 1: Bobo Kim, special guests in the studio Today, Bill and

2189
01:49:00,880 --> 01:49:03,360
Speaker 1: his wife. My name is rich d'muro. I will talk

2190
01:49:03,360 --> 01:49:04,240
Speaker 1: to you real soon