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Speaker 1: Time, Ron Andanian, what's gonna happen to morrow? Tom talk

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Speaker 1: to me, I don't know. I take the giants that

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Speaker 1: face value. Well, we'll know next week. Next week's game

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Speaker 1: will dictate whether or not the tickets for the following

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Speaker 1: week are gonna be going like the Jets tickets at

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Speaker 1: five bucks apiece. I don't think we'll get that bad.

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Speaker 1: Only I didn't say fudge. I said the word the

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Speaker 1: big one the queen mother of Girty the car Doctor.

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Speaker 1: So driving it and driving it to run a drive

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Speaker 1: cycle are two different things. Gee, it must be Italian.

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Speaker 1: Welcome to the radio home of Ron Andanian the Car Doctor.

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Speaker 1: Since ninth one, this is where car owners the world

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Speaker 1: overturned to for their definitive opinion on automotive repair. If

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Speaker 1: your mechanics giving you a busy signal, pick up the

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Speaker 1: phone and call in The garage doors are open, but

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Speaker 1: I am here to take your calls at eight five

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Speaker 1: five six and now he running and I bet you did. Hey. Welcome,

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Speaker 1: run any of the car doctor here. The car Doctor

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Speaker 1: phone number is always eight five five five zero nine

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Speaker 1: nine zero zero. Give us a call, tell us your

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Speaker 1: car problem. We will solve it for you. If we're

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Speaker 1: not here. Leave a message as the twenty four hour

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Speaker 1: messaging service eight five five zero nine zero zero, and

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Speaker 1: someone will call you back and get you in the

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Speaker 1: line up for the next live show. We are on

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Speaker 1: the network Saturday afternoons two to four pm Eastern Time,

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Speaker 1: and then we then go out across the nation and um,

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Speaker 1: you know internet podcasts and so on and so forth.

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Speaker 1: But you can call zero whether we're on in your

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Speaker 1: market or not. You can be in Australian. We've got

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Speaker 1: listeners in Australian, Saudi Arabia and England and all points

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Speaker 1: in between and further south and west and north. Um.

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Speaker 1: We've actually recorded listeners in Russia, which kind of boggles

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Speaker 1: my mind. Um, the fact that people in in in

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Speaker 1: in Russia are actually listening to the Car Doctor, which

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Speaker 1: makes me wonder when they're gonna accuse me of being

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Speaker 1: in cahoots with Donald Trump. But that's a whole another story. Um,

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Speaker 1: maybe Putin's up to it so um on the international front. Um,

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Speaker 1: I wanted to use that as my segue in. I

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Speaker 1: was reading the Wall Street Journal this week, and I

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Speaker 1: love the Wall Street Journal. The one thing I like

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Speaker 1: about the Wall Street Journal, the big thing is it

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Speaker 1: always says, please turn to the next page. But that's

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Speaker 1: beside the point. FTC claims Volkswagen mobile phones missing. The

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Speaker 1: US Federal Trade Commission allegedend of federal court filing that

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Speaker 1: Volkswagen a g erased or lost twenty three mobile phones

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Speaker 1: of key employees, calling the lost phones a bright red

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Speaker 1: flag in the wake of last yours disclosure of the

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Speaker 1: car maker's decade long emissions cheating scandal. I mean, this

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Speaker 1: is like I think, this is like getting to be politicians.

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Speaker 1: It's like you think they're running for the country here.

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Speaker 1: Do you realize that over an emission scandal that some

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Speaker 1: people are saying, Oh, it's not a big deal. They've

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Speaker 1: lost twenty three phones, the phones that contain key information

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Speaker 1: on who called what and said who to what, and

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Speaker 1: text messages and so on. I gotta tell you, I

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Speaker 1: don't think the future looks so bright and rosy for Volkswagen.

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Speaker 1: This is out of the Wall Street journalist was last Sunday.

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Speaker 1: That's December ten. So um, just I don't know, boy,

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Speaker 1: if you're driving a Volkswagen now, you gotta be looking

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Speaker 1: over your shoulder. Warner, how long you're gonna have that

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Speaker 1: Volkswagen around to uh to really like Wow just boggles

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Speaker 1: my mind. Anyway, UM, this radio show is for you.

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Speaker 1: This radio show is about fixing your car. If you're new,

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Speaker 1: thanks for stopping by. If you're old, thanks for being

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Speaker 1: or sticking around. UM. I always believe that you've gotta

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Speaker 1: be here for everybody, and that's what I'm trying to

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Speaker 1: do and talk to you about your car and it's problems.

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Speaker 1: I love the emails. I love all the comments, good

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Speaker 1: and bad. Um I get some bad one. I get it.

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Speaker 1: You know what I'm not everybody's cup of tea. Oh well,

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Speaker 1: move on, um, or stick around and maybe I'll convert you.

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Speaker 1: You never know, UM, it could happen. But I really

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Speaker 1: am here just for you. I just want to talk

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Speaker 1: to you about your car and it's problem and that's

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Speaker 1: what I've been doing these past twenty five plus years.

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Speaker 1: It's going on twenty six and I think we're about

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Speaker 1: to seven. Um, I'm losing count. But UM, it's all

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Speaker 1: about you in your car, and that's really what this

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Speaker 1: radio show is. Down around the bottom of the hour,

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Speaker 1: we're gonna be joined by Rob McBride's from All Data.

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Speaker 1: We're gonna talk a little bit about service information and

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Speaker 1: the need for it and some of the changes all

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Speaker 1: that is doing to help both the professional in the

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Speaker 1: d I yre And we're gonna talk a little bit

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Speaker 1: about d I Y subscriptions. So if you've got a

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Speaker 1: car guy in your life and you're looking for that

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Speaker 1: perfect Christmas gift, stick around bottom of the hour, shush

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Speaker 1: him out of the room and send him out for

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Speaker 1: for for ice cream and um bring him back about

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Speaker 1: ten minutes later after the bottom we'll have an address

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Speaker 1: for you. You You can you know, for all that information

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Speaker 1: for that last minute gift idea coming up for this

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Speaker 1: holiday season. But anyway, let's take the garage doors open,

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Speaker 1: let's get right into it. Let's go to Brian and

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Speaker 1: Bethlehem p a kind of fitting. We got Bethlehem in

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Speaker 1: the Holiday show, isn't it like the way I did that?

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Speaker 1: So But anyway, Brian, how can I help you sir? Christmas?

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Speaker 1: You and your family and I just want to wish

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Speaker 1: you had the holidays. I have a two thousand and

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Speaker 1: two jeep, grand Charkee, and my wife and I were

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Speaker 1: coming back from Virginia last weekend and check Engel I

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Speaker 1: came on with the generic code P zero four five. Yeah,

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Speaker 1: large epique. Um, you know, by the way I should

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Speaker 1: mention when you check with an O b D two

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Speaker 1: scan tool, I assume that's what you're using, A generic tool. Yeah,

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Speaker 1: do you know that is the preferred way to scan

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Speaker 1: for a check engine light? Really? I did not know

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Speaker 1: that well. And here's here's the reasoning. You know, O

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Speaker 1: b D two is think of it as the federal

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Speaker 1: watchdog for emissions. Where the manufacturers might be more lenient.

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Speaker 1: O b D two is always looking to see as

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Speaker 1: the vehicle and emission compliance the manu acture. It kind

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Speaker 1: of doesn't want to admit whether or not it's a

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Speaker 1: mission compliance. I mean, look at Volkswagen for the past

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Speaker 1: ten years, all right. But you know O b D

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Speaker 1: two is the software that's always watching to see if

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Speaker 1: if Chrysler in this case of Jeep, if Jeep is

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Speaker 1: your operating system like Windows, then O b D two

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Speaker 1: is your Norton anti virus. It's watching to make sure

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Speaker 1: the system is solvent and stable and doing what it's

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Speaker 1: supposed to do. In the shop, I will always grab

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Speaker 1: my dinky piece of junk O b D two scanner

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Speaker 1: first time every time it tells me what direction to go.

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Speaker 1: All right, Yeah, that's that's what I use this scanner

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Speaker 1: for because I'm a car I'm a car wholesaler, and

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Speaker 1: I use it to do, like you were talking about before,

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Speaker 1: drive cycle. That's mainly when I use it for, so

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Speaker 1: I can do to drive cycle and get the cars

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Speaker 1: ready for a mission. It makes my job a lot easier.

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Speaker 1: So you're doing it right using O B D two

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Speaker 1: P zero four fifty five. If that's the only fault

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Speaker 1: you've got, Brian, and you know it's a Chrysler, it's

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Speaker 1: real easy to say, oh it's got a bad leak

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Speaker 1: detection pump. It's it's got a bad this, it's got

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Speaker 1: a bad that. Chryslers have their share of evap problems.

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Speaker 1: But the fact is a large leak on one of

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Speaker 1: these is usually one of three things. It's either somebody

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Speaker 1: left the gas cap off, and I'll admit that on

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Speaker 1: this one, it can be a loose gas cap, all right.

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Speaker 1: It can either it can be the evap poses coming

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Speaker 1: out of the canister leading up to the engine or

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Speaker 1: any point in between. They get porous and they will

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Speaker 1: they will allow a loss of vacuum or they will

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Speaker 1: allow just a leak so that it will trip that.

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Speaker 1: So you've got to look at just all the rubber hoses.

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Speaker 1: You can I realize there's some hardshell plastic stuff in

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Speaker 1: between here. And then the last is a little is

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Speaker 1: a little hard to test unless you've got a smoke machine,

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Speaker 1: and that would be a perch solenoid. The perch solenoid,

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Speaker 1: they've been known to leak, and that will create even

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Speaker 1: though it's driven shut, that will create a leak against

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Speaker 1: the engine. And when it pulls vacuum on the system,

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Speaker 1: it will record, you know, loss of vacuum or no vacuum.

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Speaker 1: And that's how it comes up with the idea that

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Speaker 1: it's a large league. If this was a four or

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Speaker 1: four two and a four fifty five, four or four

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Speaker 1: two is a small league which progressed into a large league.

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Speaker 1: It was a four or four two and then a

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Speaker 1: four fifty five. I started thinking about a leak detection pump. Okay,

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Speaker 1: you know something that didn't pass moxie it it failed slowly,

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Speaker 1: but generally a large league, and only a large league

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Speaker 1: either it's staring in the face, somebody left the gas

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Speaker 1: cap off, or you've got a perch solimoid issue. Do

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Speaker 1: you have access to a smoke machine. Yes, the shop

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Speaker 1: that I used has uhes that, so I could take

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Speaker 1: us there because I did that's what I thought first

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Speaker 1: a gas cap. So what I did, I went like

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Speaker 1: on a a new uh gas cap, and I placed

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Speaker 1: that on there and I drove it and the same

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Speaker 1: thing about five about two hundred miles later, the check

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Speaker 1: engine I came back on the same coach. Okay, so yeah,

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Speaker 1: it's it's it's time to smoke it now. On on

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Speaker 1: a Chrysler, there may not be an EVAP test port,

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Speaker 1: or the EVAP test port maybe in a bad spot.

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Speaker 1: So you're gonna end up pulling the line at the

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Speaker 1: purge solenoid. Plug your smoke machine into that, and feed

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Speaker 1: your smoke going backwards. So if you do that, keep

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Speaker 1: in mind you're going to test everything but the perch solenoid. Okay,

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Speaker 1: all right, So the way you're gonna test the purge

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Speaker 1: solenoid is to take off the feed that goes to

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Speaker 1: the engine, all right, and and smoke towards the purge.

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Speaker 1: So put a short piece of rubber hose, put the

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Speaker 1: smoke machine into that, smoke towards the purge. If the

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Speaker 1: purge valve is closed. We should see no smoke in

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Speaker 1: the ball should drop in the machine, or the flow

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Speaker 1: meter should come to zero, whatever style machine they're using.

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Speaker 1: All right, now, that would that be an expensive repair

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Speaker 1: if I had to replace that the purge. Now that

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Speaker 1: last time i've when I think they were under a

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Speaker 1: hundred bucks. They're not terrible. Yeah, spoken like a true

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Speaker 1: spoken like a true wholesaler. Brian, way to go. Well,

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Speaker 1: it's my wife. It's my wife's winter Carr. I get it.

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Speaker 1: She's had it for since ten thousand miles. You know,

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Speaker 1: it's everybody can believe it's got two hundred and two

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Speaker 1: thousand miles. But I keep telling them, well, you change

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Speaker 1: the oil every three thousand miles and you maintain it.

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Speaker 1: That's how all you know, how all your your cars

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Speaker 1: that last so long, and the fact that you can

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Speaker 1: do that in Bethlehem, PA. And and you know it's

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Speaker 1: it's it's going on fourteen fifteen years old. With all

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Speaker 1: the salt and the and you know the snow removal

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Speaker 1: material they put out on the roads out there. You

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Speaker 1: know you're staying on top of it. That's the sign

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Speaker 1: of a guy like that, you know. I'm just I'm

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Speaker 1: anal about it. As soon as it's snows, that goes

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Speaker 1: right to the car. After sun snow and it goes

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Speaker 1: right to the car wash. All my car get that done.

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Speaker 1: The undercarrot gets washed and everything spraying, all just to

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Speaker 1: get all that crudding roots stuff off. So all right, well,

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Speaker 1: thank you very much for the information. You have a

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Speaker 1: happy and say polity. I enjoyed the show very much,

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Speaker 1: Thank you, Brian, and I enjoyed being here for you.

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Speaker 1: And Merry Christmas to you and yours. I'm ronan Ady

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Speaker 1: and the car Doctor. We're gonna pull over and take

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Speaker 1: a pause. We'll be back right after this. Merry Christmas,

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Speaker 1: Merry Christmas, Merry Christmas to Sam's Paul Sheet Jolly Yesterday.

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Speaker 1: Now that's a repeat, Mr Ray, that's the same bumper

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Speaker 1: music twice in the same show. You know, I didn't

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Speaker 1: hear that in the open, but you know I didn't hear.

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Speaker 1: I didn't hear Snoopy's Christmas this week. You heard it

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Speaker 1: last week, I know, But I like Snoopy's Christmas. We know,

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Speaker 1: and and I didn't hear. Maybe you need to be

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Speaker 1: nice to us. We didn't hear any chipmunks. We're not

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Speaker 1: done yet with the hour. Okay, I want my Christmas anyway.

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Speaker 1: Ronald Nading the Car Doctor zero. Um, let me just

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Speaker 1: put my own plug in. Please. If you're listening via podcast, subscribe,

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Speaker 1: hit subscribe on your player. We're watching our subscribe counts

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Speaker 1: and they're going up as you would expect. And it

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Speaker 1: does help us as we, you know, conduct the business

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Speaker 1: side of this radio show and go to our sponsors

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Speaker 1: and makes them happy. And let's just stick around as

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Speaker 1: we you know, continue to do so and continue to

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Speaker 1: grow and be here for you. So, um, it's a

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Speaker 1: simple thing, just click subscribe. It helps our cause. Let's

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Speaker 1: get over to Stephen Long Island, Oh five Ford Explorer

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Speaker 1: reverse on transmission problems, Steve. Welcome to the Car Doctor, sir.

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Speaker 1: How can I help speak conversation back in the day

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Speaker 1: with the N seven strategy? Help me with I appreciate that.

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Speaker 1: Are you're very welcome? What's going on today? Basically what's

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Speaker 1: happening on this It's an XLT two thousand and five

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Speaker 1: with about eighty thousand miles on it and the reverse. Um,

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Speaker 1: if you put in reverse, it's like it goes like

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Speaker 1: as fast as you're walking, you never feel any kind

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Speaker 1: of you know, if you get gas or anything, it

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Speaker 1: just kind of drew eggs along. Um, if it's in forward,

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Speaker 1: you know, no problem. When when when you say it's

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Speaker 1: it's slow, Steve, what if you if you step on

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Speaker 1: the gas, you just can't accelerate exactly. I mean, it'll

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Speaker 1: just keep on dragging along just. I mean, and if

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Speaker 1: you're lucky, if it keeps moving it just but it's

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Speaker 1: very very like there's no gripping effect going on. Okay,

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Speaker 1: So it's it sounds like the trans is slipping in reverse. Yeah, exactly,

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Speaker 1: the reverse part of it. I mean it almost Sometimes

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Speaker 1: it doesn't work. You gotta really hit the gas like

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Speaker 1: a couple of times to rip it up, and then

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Speaker 1: you'll get a little bit of a pull. You'd ever

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Speaker 1: feel like the wheels will spin or anything like that. Okay, Um,

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Speaker 1: what have you done to it so far to to

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Speaker 1: try and dope it? Well, there's no dipstick on it,

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Speaker 1: I mean with that transmission, so you can't check fluid.

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Speaker 1: So I got a T thirty socket, went in there

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Speaker 1: and drained a little bit out and looked at it

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Speaker 1: and it was burnt looking. Uh So I knew right

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Speaker 1: there at the training issue going on. I didn't want

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Speaker 1: to go any further as far as taking me out

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Speaker 1: and getting it fixed with the amount of miles on it.

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Speaker 1: So it's kind of been just sitting there and I'm

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Speaker 1: wondering why not to throw a transmission we they're telling

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Speaker 1: me into it, or what do you think is the

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Speaker 1: best way to go? Well, I you know, I think

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Speaker 1: you hit the nail on the head because of the mile.

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Speaker 1: As you know, there's more than a few bulletins out

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Speaker 1: there for delayed shifting or hard shifting or problems in reverse.

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Speaker 1: Um one of them over five twenty one day shade

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Speaker 1: comes to mind. Um problems they had was specific mechanical

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Speaker 1: construction of the trans with some modifications they made the internals.

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Speaker 1: So reversing this trans as a problem, heck forward in

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Speaker 1: this transis this problem. To be honest with you, this

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Speaker 1: trans is why we is to kiddingly say it was

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Speaker 1: a Ford exploder, Uh you know, not an Explorer. Uh

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Speaker 1: you know so, And I like the Explorers, I really do.

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Speaker 1: I like Ford as a product. Just every every every

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Speaker 1: car has it's it's it's piccadillo, Like every person has

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Speaker 1: their problems. It's just it is what it is. So

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Speaker 1: I think the bigger approach has to be. You know,

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Speaker 1: you gotta take a step back and look at the

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Speaker 1: whole vehicle. Let's say it. Let's say they have a

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Speaker 1: problem and it's three grand to put a trans in

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Speaker 1: this car. What's the rest of the car like? Alright,

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Speaker 1: I'd say very good too, very good good. But the

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Speaker 1: problem is that you get the family right in it,

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Speaker 1: and it's it's the family vehicle for the wife and kids.

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Speaker 1: And I'd rather if I'm going to throw a three

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Speaker 1: thousand into it, I'd rather try and treat it in

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Speaker 1: and move on, you know what I mean? You know?

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Speaker 1: And then is this is this a four leader e motor?

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Speaker 1: Is this a cam? Is this a twin cam motor?

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Speaker 1: You know it's the four point six cylinder? Well, there's

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Speaker 1: there was two four ohs, it was a cane. Anyone

301
00:15:57,360 --> 00:16:01,000
Speaker 1: was a chain, one was not, you know. And if

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Speaker 1: it's a chain motor, then it's got issues where the

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00:16:03,480 --> 00:16:05,960
Speaker 1: timing chain cassettes went bad. And if you think the

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Speaker 1: trans is a nightmare to do, that makes that makes

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Speaker 1: the engine rey work look like you know, walk in

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Speaker 1: the park. Uh, you know, and I always I always

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Speaker 1: kind of go there, Steve, you know, I'm a. I'm

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Speaker 1: a great believer in the what if game. What if

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Speaker 1: I put this trans in? What could happen next? And

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Speaker 1: I'm I prepared? Am I am? I prepared to pay

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Speaker 1: for it? Because only an idiot would think they're gonna

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Speaker 1: put a transmission in the car. And I'm not saying

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Speaker 1: you are by any stretch of the imagination, but you know,

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Speaker 1: only an idiot would sit there and think, I'm gonna

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Speaker 1: put a trans in a car that's twelve years old

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Speaker 1: with eighty thousand miles on, it's gonna run forever with

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00:16:36,000 --> 00:16:39,080
Speaker 1: little or no maintenance. Well, all you're doing is you're

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Speaker 1: just maintaining it up to this point, getting ready for

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Speaker 1: the next thing. You know what, maybe maybe you maybe

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00:16:45,040 --> 00:16:48,440
Speaker 1: you're in a financial spot where you can throw grand

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Speaker 1: a chunk at at at the car, whatever the car is,

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Speaker 1: and and it works for you. But if you're in

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Speaker 1: a spot where you can replace the vehicle, you got

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Speaker 1: to think about it. So you know that being said,

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Speaker 1: put a trans in it, there's three grand let's call

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Speaker 1: it three It needs let's say it's a timing chain motor.

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Speaker 1: It needs timing chain cassettes. Last time I look, it's

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00:17:09,600 --> 00:17:11,440
Speaker 1: been a while since I've I've seen that job done.

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Speaker 1: I think it was about four grand, you know, and okay,

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Speaker 1: you still can't buy a car for seven eight grand.

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Speaker 1: But what does the rest of the car look like?

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Speaker 1: How are the brake lines? I always look at brake lines,

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Speaker 1: I always look at power window motors, and you know,

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Speaker 1: what are the tracks? Was? What? What? What does the

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Speaker 1: interior look like? The little things, the little nickel and dime,

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00:17:31,880 --> 00:17:35,359
Speaker 1: chintzy stuff that will make you crazy drive in the car,

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00:17:36,200 --> 00:17:38,280
Speaker 1: and and and that's got every part of this picture,

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00:17:38,760 --> 00:17:41,440
Speaker 1: you know. And then last, what's the maintenance on the car?

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00:17:41,960 --> 00:17:44,359
Speaker 1: You know, it's this is a perfect example. If we

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00:17:44,359 --> 00:17:46,760
Speaker 1: were at the shop, I tell you, Steve, let's do

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00:17:46,800 --> 00:17:50,400
Speaker 1: a seventy five dollar checklist. I call it. We're gonna

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00:17:50,440 --> 00:17:53,800
Speaker 1: go through two pages. Front end brakes, tires, belts, hoses,

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Speaker 1: maintenance levels, what fluids have been done, what fluids haven't

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Speaker 1: been done, and what needs to be done. That way,

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00:18:01,200 --> 00:18:03,520
Speaker 1: you've got the whole picture. You're looking at the whole thing.

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Speaker 1: You know, it's time to stick out your tongue and say,

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Speaker 1: I'll let the doctor go, Okay, here's what's wrong with you.

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Speaker 1: And then at least you know you've got a fighting chance. Now.

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Speaker 1: The other thing you've got to go back and look

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Speaker 1: at is what hasn't been done? Did you Did you

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Speaker 1: buy the car? Now? Okay, all right? And what'd you

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Speaker 1: pay for it? Uh? Well, you know what happened was

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Speaker 1: I was on that recoil with the Windstar, remember that, yeah,

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00:18:26,240 --> 00:18:30,200
Speaker 1: oh yeah, yeah yeah yeah. So I got a trading

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Speaker 1: and they gave me double They gave me double blue

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Speaker 1: Book on the Windstar and I drove that off a lot.

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Speaker 1: So what'd you pay for it? It was it was

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Speaker 1: around fifteen. Uh, it was back in two thousand and four. Okay,

359
00:18:43,320 --> 00:18:46,120
Speaker 1: you're done, Steve, You're done. It's it's eleven years old.

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00:18:46,160 --> 00:18:48,320
Speaker 1: It's it's it's twelve years old. You got your money

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Speaker 1: out of it. I mean, look at the whole picture.

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Speaker 1: But I think you're better off getting out and moving on.

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Speaker 1: It's time. Hey, coming up next Rich mc rob McBride,

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Speaker 1: Rob McBride. From all that, I'm ronding in the car doctor.

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Speaker 1: I'll be back right after this. Welcome back. We're don't

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Speaker 1: eating of the car doctor. You know I was telling

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Speaker 1: the story first hour, and I want to I want

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00:19:22,119 --> 00:19:24,680
Speaker 1: to refresh your memory here in case you just knew

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00:19:24,760 --> 00:19:27,840
Speaker 1: you're just turning us on. Um fellow walked into the

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Speaker 1: shop this week two thousand five, Ford Explore, and he

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00:19:30,800 --> 00:19:32,639
Speaker 1: wanted me to put an alternator on the car. It's

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00:19:32,640 --> 00:19:34,480
Speaker 1: an alternator. I know it's an alternator. I've been driving

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Speaker 1: eighteen wheels for a living, and I know, you know,

374
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Speaker 1: like I know my truck. I know when a charging

375
00:19:38,160 --> 00:19:40,040
Speaker 1: system needs an alternator. And I looked at him and

376
00:19:40,080 --> 00:19:42,800
Speaker 1: I said, how do you know it's not the computer?

377
00:19:43,760 --> 00:19:45,000
Speaker 1: And he looked at me and he said, why would

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Speaker 1: it be the computer? Why would the computer have anything

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00:19:46,760 --> 00:19:48,760
Speaker 1: to do with it. Well, because in two thousand five,

380
00:19:49,600 --> 00:19:54,480
Speaker 1: the charging system was controlled by the main engine computer,

381
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Speaker 1: the PCM. And it made me realize. And I appreciate

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00:19:58,960 --> 00:20:00,800
Speaker 1: somebody trying to work on their vehicle, but it made

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00:20:00,840 --> 00:20:04,280
Speaker 1: me realize how critical the information that I take for

384
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Speaker 1: granted that I use in product, like all data every

385
00:20:07,440 --> 00:20:11,320
Speaker 1: day is available for me, but it's also available for you.

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00:20:11,359 --> 00:20:13,600
Speaker 1: And I thought it would be refreshing, especially this time

387
00:20:13,640 --> 00:20:15,520
Speaker 1: of year. You're running around trying to think of some

388
00:20:15,600 --> 00:20:17,760
Speaker 1: last minute gift ideas and I'm trying to get information

389
00:20:17,760 --> 00:20:19,879
Speaker 1: out to you. You know what, Let's go over and

390
00:20:19,880 --> 00:20:21,399
Speaker 1: talk to the folks at All that I said, it

391
00:20:21,440 --> 00:20:23,959
Speaker 1: seems like a great idea. So let's welcome aboard. Rob

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00:20:24,040 --> 00:20:27,040
Speaker 1: McBride is an information specialist with the folks over at

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00:20:27,040 --> 00:20:28,359
Speaker 1: All Dad, and we want to thank her for taking

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00:20:28,359 --> 00:20:29,919
Speaker 1: time out of the busy holiday season to be with

395
00:20:29,960 --> 00:20:34,639
Speaker 1: us here today. Rob, welcome aboard, sir, thanks for having me. Um.

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Speaker 1: You know that guy with the two thousand five Explorer,

397
00:20:37,280 --> 00:20:39,800
Speaker 1: how surprised he was to find out that the charging

398
00:20:39,840 --> 00:20:44,400
Speaker 1: system was you know, controlled by the PCM And you know,

399
00:20:45,520 --> 00:20:47,560
Speaker 1: is that the guy that needs all data? Rob? I mean,

400
00:20:47,600 --> 00:20:51,240
Speaker 1: let me start the conversation here. Yeah. I think that's

401
00:20:51,240 --> 00:20:53,439
Speaker 1: a great question. I think it kind of depends, right,

402
00:20:53,480 --> 00:20:54,879
Speaker 1: I mean, what kind of d I Y or is he?

403
00:20:54,920 --> 00:20:57,720
Speaker 1: If he's definitely somebody that uh I like to get

404
00:20:57,720 --> 00:20:59,280
Speaker 1: his hands greasy and get in get in there and

405
00:20:59,480 --> 00:21:01,399
Speaker 1: has a good into electronics, he's gonna get in there

406
00:21:01,440 --> 00:21:02,560
Speaker 1: look at all day to d I Y and get

407
00:21:02,560 --> 00:21:05,400
Speaker 1: all the information he needs. Um, you know, there's plenty

408
00:21:05,440 --> 00:21:07,320
Speaker 1: guys out there that all they can do is breaks

409
00:21:07,359 --> 00:21:09,720
Speaker 1: and and uh change oil, and he's gonna have taken

410
00:21:09,720 --> 00:21:11,199
Speaker 1: into a shop. But I think the guy who's d

411
00:21:11,280 --> 00:21:12,720
Speaker 1: I Y who wants to get his hands dirty and

412
00:21:12,800 --> 00:21:16,200
Speaker 1: learn all the you know, everything from from from nuts

413
00:21:16,200 --> 00:21:18,119
Speaker 1: to boats, all the wa up to electronic components. Definitely

414
00:21:18,119 --> 00:21:19,840
Speaker 1: is gonna see some value and look at all data

415
00:21:19,920 --> 00:21:21,959
Speaker 1: when when you when you filter, I don't know if

416
00:21:21,960 --> 00:21:23,639
Speaker 1: filter is the right word, but you know, when I

417
00:21:23,640 --> 00:21:25,960
Speaker 1: look at my old data product in the shop, and

418
00:21:26,040 --> 00:21:27,160
Speaker 1: you know, if I were to look up that two

419
00:21:27,160 --> 00:21:30,359
Speaker 1: thousand five Explorer and I look up the charging system

420
00:21:30,359 --> 00:21:33,040
Speaker 1: in the wiring and the information um first of all,

421
00:21:33,359 --> 00:21:35,199
Speaker 1: you know, when I look at that, and if he

422
00:21:35,280 --> 00:21:37,240
Speaker 1: had a subscription to it and he looked at that,

423
00:21:37,640 --> 00:21:39,960
Speaker 1: what is he seeing? What am I seeing that he's

424
00:21:40,000 --> 00:21:44,040
Speaker 1: not seeing? Or we both seeing the same thing? Uh yeah,

425
00:21:44,080 --> 00:21:45,639
Speaker 1: you're seeing the same thing, right Yeah. I mean we

426
00:21:45,720 --> 00:21:47,639
Speaker 1: use O information for both the d I Y and

427
00:21:47,680 --> 00:21:50,200
Speaker 1: the professional products to think that the primary difference for

428
00:21:50,320 --> 00:21:52,600
Speaker 1: of the d I Y just it's car specific. So

429
00:21:52,680 --> 00:21:55,080
Speaker 1: you're only going to see the information specific to your vehicle.

430
00:21:55,240 --> 00:21:58,040
Speaker 1: In your shop, you're going to see you the vehicles

431
00:21:58,040 --> 00:22:00,159
Speaker 1: on the road that are covered. But if you're d

432
00:22:00,200 --> 00:22:01,800
Speaker 1: I Y, you're going to see just the vehicle for

433
00:22:02,080 --> 00:22:04,520
Speaker 1: the information for your vehicle. But outside of that, I

434
00:22:04,520 --> 00:22:06,439
Speaker 1: mean it's it's no different than what you're seeing in

435
00:22:06,440 --> 00:22:09,159
Speaker 1: the shop. It's it's o E manufactured information. It's not

436
00:22:09,240 --> 00:22:12,359
Speaker 1: re authored data or anything else. Right, does your you

437
00:22:12,400 --> 00:22:17,480
Speaker 1: know you say OE information, Rob, you know, what does

438
00:22:17,520 --> 00:22:19,600
Speaker 1: that cost you every year? Is is there a way

439
00:22:19,600 --> 00:22:21,280
Speaker 1: to put a cost on that, because it's got to

440
00:22:21,280 --> 00:22:23,719
Speaker 1: be getting more expensive each and every year. The information,

441
00:22:24,240 --> 00:22:26,360
Speaker 1: you know, the amount of information, I forget the analogy.

442
00:22:26,400 --> 00:22:29,639
Speaker 1: I think something in five it was five thousand pages

443
00:22:29,720 --> 00:22:31,399
Speaker 1: was the average, you know, if you had all the

444
00:22:31,440 --> 00:22:34,639
Speaker 1: OE information available at the time, and seventy five it

445
00:22:34,720 --> 00:22:37,520
Speaker 1: was five thousand pages. Today, you know, I think we

446
00:22:37,640 --> 00:22:40,480
Speaker 1: passed half a million pages annually about ten years ago.

447
00:22:40,520 --> 00:22:43,159
Speaker 1: I have no idea where we are today. But to

448
00:22:43,200 --> 00:22:47,399
Speaker 1: put all that to digital is getting more expensive every year? Correct?

449
00:22:48,520 --> 00:22:50,679
Speaker 1: Absolutely correct? And in fact, you know, one of the

450
00:22:50,680 --> 00:22:53,119
Speaker 1: teams that I worked with pretty closely, we'll tell you

451
00:22:53,240 --> 00:22:56,359
Speaker 1: we put in two d and fifty thousand probably every quarter.

452
00:22:56,560 --> 00:22:58,320
Speaker 1: So I mean, and that's just and that's not even

453
00:22:58,320 --> 00:23:00,400
Speaker 1: all the information. I mean, there's more information you're out

454
00:23:00,400 --> 00:23:02,840
Speaker 1: there to be done, so absolutely, and the cost of

455
00:23:02,880 --> 00:23:05,000
Speaker 1: over information, I mean, it's you know, we we have

456
00:23:05,320 --> 00:23:06,960
Speaker 1: we were the first to have a relationship with the

457
00:23:07,080 --> 00:23:08,840
Speaker 1: with the manufacturers to be able to put that in

458
00:23:08,840 --> 00:23:11,320
Speaker 1: our product. And uh, and there's no doubt about it

459
00:23:11,359 --> 00:23:13,520
Speaker 1: that everybody out there wants it. So it's it's becoming

460
00:23:13,520 --> 00:23:16,119
Speaker 1: a premium for everybody. Is it. Do you see the

461
00:23:16,240 --> 00:23:18,800
Speaker 1: day where the os aren't going to share information with you?

462
00:23:18,880 --> 00:23:20,119
Speaker 1: Or are you just as big a part of their

463
00:23:20,160 --> 00:23:22,880
Speaker 1: business model as you are? As as you are there?

464
00:23:22,960 --> 00:23:24,880
Speaker 1: Is you know? It? Is it a is it a

465
00:23:24,920 --> 00:23:27,120
Speaker 1: hand in hand relationship? Do you each need each other

466
00:23:27,160 --> 00:23:29,919
Speaker 1: in a sense? Uh, Well, it's kind of interesting to

467
00:23:29,920 --> 00:23:31,399
Speaker 1: say that because there's a lot of trends going on

468
00:23:31,520 --> 00:23:33,440
Speaker 1: right now. One of the trends we're seeing is that

469
00:23:33,520 --> 00:23:36,239
Speaker 1: actually a lot of the information we have today they

470
00:23:36,240 --> 00:23:38,080
Speaker 1: would like to have. You know, we we we obviously

471
00:23:38,119 --> 00:23:41,200
Speaker 1: deal with three or so professional technicians plus another hundred

472
00:23:41,200 --> 00:23:44,040
Speaker 1: and fifty thousand d I Y customers. And the reality

473
00:23:44,160 --> 00:23:46,320
Speaker 1: is is that we get a lot of information from that.

474
00:23:46,440 --> 00:23:48,399
Speaker 1: We we can see trends, We can understand which kind

475
00:23:48,400 --> 00:23:50,880
Speaker 1: of components break down their stuff that the manufacturers would

476
00:23:50,880 --> 00:23:53,159
Speaker 1: love to have from us right now, you know, with

477
00:23:53,200 --> 00:23:54,760
Speaker 1: the right to Repair act in a couple of different

478
00:23:54,760 --> 00:23:56,760
Speaker 1: places in that kind of gaining ground. I don't see

479
00:23:56,760 --> 00:23:58,960
Speaker 1: an issue where where they're not providing it. I think

480
00:23:58,960 --> 00:24:01,960
Speaker 1: it probably becomes more of available long term. But really

481
00:24:01,960 --> 00:24:03,680
Speaker 1: it's going to come down to, you know, how easy

482
00:24:03,720 --> 00:24:05,239
Speaker 1: is it to get to, how easy to use, how

483
00:24:05,280 --> 00:24:07,840
Speaker 1: expensive it is, and all of that. It's it's been

484
00:24:07,840 --> 00:24:10,880
Speaker 1: my contention for forever. I mean as long as I'm

485
00:24:10,880 --> 00:24:13,080
Speaker 1: fixing cars, and that's forty three years and twenty six

486
00:24:13,119 --> 00:24:17,639
Speaker 1: on radio. Now that you know, the only manufacturers, the

487
00:24:17,720 --> 00:24:20,320
Speaker 1: smart ones, the ones that want to sell cars, help

488
00:24:20,400 --> 00:24:23,800
Speaker 1: make information more available to the guys like me, independent

489
00:24:23,840 --> 00:24:25,960
Speaker 1: shops and to d I y guys that want to

490
00:24:25,960 --> 00:24:28,080
Speaker 1: try and fix their own car because they know that

491
00:24:28,119 --> 00:24:30,560
Speaker 1: if if, if, if I can give you, the Ford

492
00:24:30,640 --> 00:24:32,680
Speaker 1: vehicle owner, a good experience, or of you, the Ford

493
00:24:32,760 --> 00:24:36,240
Speaker 1: vehicle owner, have a good experience repairing it, chances are

494
00:24:36,560 --> 00:24:40,280
Speaker 1: you're probably gonna buy another one, and it kind of

495
00:24:40,320 --> 00:24:43,360
Speaker 1: helps open up the tap of information. Do you think

496
00:24:43,359 --> 00:24:47,200
Speaker 1: there's any validity to that? I think there is. I

497
00:24:47,240 --> 00:24:49,240
Speaker 1: think there's kind of interesting trend on the other side

498
00:24:49,240 --> 00:24:50,879
Speaker 1: as well. I think more more and more of the

499
00:24:50,920 --> 00:24:53,520
Speaker 1: dealers and everybody are getting into telling to fixing cars

500
00:24:53,560 --> 00:24:55,639
Speaker 1: that are not just their cars, So it's kind of

501
00:24:55,680 --> 00:24:59,280
Speaker 1: just benefiting everybody to have access to all of this information. UM.

502
00:24:59,400 --> 00:25:01,840
Speaker 1: But I think I think you're right on and saying

503
00:25:01,840 --> 00:25:04,240
Speaker 1: that obviously a car that lasts longer on the road

504
00:25:04,280 --> 00:25:06,119
Speaker 1: is going to be something that's only gonna benefit loyally

505
00:25:06,160 --> 00:25:08,639
Speaker 1: to the manufacturers. There's no doubt about that. Um. And

506
00:25:08,680 --> 00:25:10,800
Speaker 1: we're seeing what around twelve years right now for the

507
00:25:10,840 --> 00:25:14,000
Speaker 1: average vehicle on the road. So yeah, they absolutely want

508
00:25:14,000 --> 00:25:15,720
Speaker 1: to have vehicles that last longer, and they want to

509
00:25:15,720 --> 00:25:17,399
Speaker 1: be able to claim that. And they can do that

510
00:25:17,440 --> 00:25:19,879
Speaker 1: if a car's last longer can be fixed easier and

511
00:25:19,920 --> 00:25:23,240
Speaker 1: the and that's and that's skyrocket. I remember as little

512
00:25:23,240 --> 00:25:25,760
Speaker 1: as three years ago, average age of a car on

513
00:25:25,800 --> 00:25:29,200
Speaker 1: the road was was was eight years. So it's it's

514
00:25:29,240 --> 00:25:33,000
Speaker 1: it's it's gone up fift in the last three years

515
00:25:33,040 --> 00:25:35,520
Speaker 1: because of the quality of the cars are made with today.

516
00:25:35,680 --> 00:25:38,479
Speaker 1: The the old data d I Y information. I know,

517
00:25:38,520 --> 00:25:41,439
Speaker 1: all data has it, UM, but the old data d

518
00:25:41,560 --> 00:25:43,920
Speaker 1: I Y. And maybe I should ask the question this way,

519
00:25:44,080 --> 00:25:48,440
Speaker 1: that community of information that the professionals share, your forums,

520
00:25:48,640 --> 00:25:51,480
Speaker 1: that you that you control and monitor, what sort of

521
00:25:51,480 --> 00:25:53,400
Speaker 1: information do you pull out of that? And is that

522
00:25:53,600 --> 00:25:55,440
Speaker 1: is that in the d I Y product as well.

523
00:25:56,400 --> 00:25:58,200
Speaker 1: It is not in the d I Y product at all.

524
00:25:58,280 --> 00:26:00,440
Speaker 1: In fact, we just did a major update talk professional

525
00:26:00,440 --> 00:26:03,120
Speaker 1: product here on November one at the Apex Show, and

526
00:26:03,119 --> 00:26:05,399
Speaker 1: and uh it's getting released out kind of over the

527
00:26:05,400 --> 00:26:07,960
Speaker 1: next couple of quarter star professionals, and we're also going

528
00:26:08,000 --> 00:26:09,840
Speaker 1: to be using a lot of those enhancements we did

529
00:26:09,920 --> 00:26:12,359
Speaker 1: for the d I YRE. One of those enhancements is

530
00:26:12,400 --> 00:26:14,800
Speaker 1: specifically what you're just calling it, We call it community,

531
00:26:14,880 --> 00:26:16,879
Speaker 1: which is this forum where we let all our three

532
00:26:17,440 --> 00:26:20,439
Speaker 1: technicians ask questions and answer questions, and we have internal

533
00:26:20,440 --> 00:26:23,880
Speaker 1: master text to answer questions. Today, that information is embedded

534
00:26:23,880 --> 00:26:27,080
Speaker 1: in our products for professionals. Long term, we're doing two

535
00:26:27,080 --> 00:26:29,680
Speaker 1: things for really d I wires, and that is allowing

536
00:26:29,760 --> 00:26:32,880
Speaker 1: things that such as visibility to some of that forum

537
00:26:32,960 --> 00:26:35,879
Speaker 1: information that those those common fixes to and and helping

538
00:26:35,920 --> 00:26:39,200
Speaker 1: with tips on diagnostics, but also building out an app

539
00:26:39,320 --> 00:26:40,720
Speaker 1: that allow people to be able to connect to the

540
00:26:40,800 --> 00:26:42,680
Speaker 1: vehicle and get kind of what we call low level

541
00:26:42,720 --> 00:26:44,560
Speaker 1: diagnostics and be able to pull codes and c f

542
00:26:44,720 --> 00:26:46,720
Speaker 1: S trained data as well. So lots of things come

543
00:26:46,720 --> 00:26:48,680
Speaker 1: in for the d I Y Guide, but today that

544
00:26:48,800 --> 00:26:51,720
Speaker 1: only is available for the professionals, the the car connectivity

545
00:26:51,760 --> 00:26:53,879
Speaker 1: and the forum stuff is only a sfessional available for

546
00:26:53,920 --> 00:26:56,720
Speaker 1: the profession but but soon to be found in the

547
00:26:56,800 --> 00:27:01,800
Speaker 1: d I ware at the seventeen initiative. UM any idea?

548
00:27:01,800 --> 00:27:03,439
Speaker 1: I don't know if you can answer this question. You know,

549
00:27:03,560 --> 00:27:06,320
Speaker 1: I think of so Ford gives you information on charging

550
00:27:06,320 --> 00:27:10,119
Speaker 1: systems and it gets posted into the database. How many editors,

551
00:27:10,119 --> 00:27:12,119
Speaker 1: how many writers? How many people are involved? You know,

552
00:27:12,119 --> 00:27:13,800
Speaker 1: I'm trying to get in my mind that I'm trying

553
00:27:13,800 --> 00:27:15,840
Speaker 1: to present it to the listener. You know, how many

554
00:27:15,880 --> 00:27:19,360
Speaker 1: people do you think? You? Uh, how do you? How

555
00:27:19,359 --> 00:27:21,600
Speaker 1: do you bring it to market? Is there is there?

556
00:27:21,640 --> 00:27:24,440
Speaker 1: You know, a thousand editors, a hundred editors, UM, a

557
00:27:24,520 --> 00:27:26,760
Speaker 1: hundred technical writers? What's the scope? You know? What does

558
00:27:26,800 --> 00:27:30,320
Speaker 1: it take to bring this database to life? Like you do? Well?

559
00:27:30,320 --> 00:27:31,720
Speaker 1: You know that there's a couple of things about the

560
00:27:31,720 --> 00:27:33,639
Speaker 1: products that we have in general, is that you know,

561
00:27:33,720 --> 00:27:35,480
Speaker 1: we have a what we call a common tax on.

562
00:27:35,600 --> 00:27:37,720
Speaker 1: We just mean we take all the manufacturers and we

563
00:27:37,760 --> 00:27:40,399
Speaker 1: put it into one kind of hierarchy so you can

564
00:27:40,400 --> 00:27:42,360
Speaker 1: find the information quickly. So we have a whole group

565
00:27:42,400 --> 00:27:44,399
Speaker 1: of people, about twenty people who do nothing but grab

566
00:27:44,440 --> 00:27:47,720
Speaker 1: the information that we need and put it into that format,

567
00:27:47,760 --> 00:27:49,000
Speaker 1: and then we have a whole other set of group

568
00:27:49,040 --> 00:27:51,080
Speaker 1: that we call auto set and we just make sure

569
00:27:51,119 --> 00:27:53,399
Speaker 1: it's applied to the right place in the database. So

570
00:27:53,440 --> 00:27:55,720
Speaker 1: you're probably looking at all together, we have about sixty

571
00:27:55,720 --> 00:27:58,000
Speaker 1: five people that are working on on full time. Wow.

572
00:27:58,240 --> 00:28:01,720
Speaker 1: Just just you know, and the fact that it's it

573
00:28:01,840 --> 00:28:05,080
Speaker 1: just grows each and every year, it's just staggering. Well, listen,

574
00:28:05,080 --> 00:28:07,199
Speaker 1: you guys do a great job. Um. You are the

575
00:28:07,240 --> 00:28:10,159
Speaker 1: premier product on the marketplace. I think everybody enjoys using it.

576
00:28:10,200 --> 00:28:12,960
Speaker 1: That does. And if the listeners want more information, my

577
00:28:13,040 --> 00:28:15,040
Speaker 1: contention is this time of year, if somebody's looking for

578
00:28:15,040 --> 00:28:17,960
Speaker 1: that quick Christmas gift, that holiday gift, UM, a d

579
00:28:18,040 --> 00:28:20,399
Speaker 1: I Y subscription is the perfect thing to go for

580
00:28:20,440 --> 00:28:23,320
Speaker 1: that gearhead. Um, where can the listeners get more information?

581
00:28:23,400 --> 00:28:26,000
Speaker 1: Rob and you know, just real quick, some costs involved.

582
00:28:26,000 --> 00:28:29,159
Speaker 1: How does the subscription service work? Well, you can go

583
00:28:29,160 --> 00:28:31,040
Speaker 1: to two places to find out more information and go

584
00:28:31,080 --> 00:28:33,320
Speaker 1: to the main site which is just all Data dot com.

585
00:28:33,440 --> 00:28:35,480
Speaker 1: Or you can go directly to All Data d I

586
00:28:35,720 --> 00:28:38,800
Speaker 1: Y dot com UM and on both those sides too,

587
00:28:38,800 --> 00:28:40,600
Speaker 1: you'll be able to get to uh to where you

588
00:28:40,640 --> 00:28:44,240
Speaker 1: can buy the product and try it out specifically right now,

589
00:28:44,320 --> 00:28:46,160
Speaker 1: you can get a single vehicle for a full year

590
00:28:46,160 --> 00:28:48,880
Speaker 1: for and you know, if you want to add your

591
00:28:48,880 --> 00:28:51,960
Speaker 1: wife or your husband's on there, it's another But we

592
00:28:52,040 --> 00:28:54,720
Speaker 1: also offer a five year deal where you can pay

593
00:28:53,880 --> 00:28:56,880
Speaker 1: for five years and add another vehicle for that for

594
00:28:57,240 --> 00:28:59,360
Speaker 1: nine So you know, I think it's it's reasonable rate

595
00:28:59,360 --> 00:29:01,040
Speaker 1: considering what costs out there to get a book and

596
00:29:01,240 --> 00:29:03,400
Speaker 1: so what you can save on the long end yourself.

597
00:29:03,520 --> 00:29:05,280
Speaker 1: And you know, I think if I bought a car today,

598
00:29:05,320 --> 00:29:06,800
Speaker 1: I want to have a subscription just for the fact

599
00:29:06,840 --> 00:29:08,720
Speaker 1: that at least I can see what recalls are coming

600
00:29:08,720 --> 00:29:10,880
Speaker 1: out for it, and I can get the information as

601
00:29:10,880 --> 00:29:12,880
Speaker 1: fast as the manufacturer may or may not show it

602
00:29:12,920 --> 00:29:14,680
Speaker 1: to me, as well as T S B s that

603
00:29:14,720 --> 00:29:17,520
Speaker 1: I'll never see. But that's a that's a conversation for

604
00:29:17,560 --> 00:29:20,800
Speaker 1: another day. Those websites again, Rob, all data dot com

605
00:29:20,840 --> 00:29:23,480
Speaker 1: and what was the other one? All day to d

606
00:29:23,640 --> 00:29:25,640
Speaker 1: I Y dot com. Alright, perfect, Rob. I want to

607
00:29:25,640 --> 00:29:27,000
Speaker 1: thank you for taking the time. I know you're real

608
00:29:27,040 --> 00:29:29,400
Speaker 1: busy out there, and uh we appreciate all that you do.

609
00:29:29,440 --> 00:29:32,239
Speaker 1: You have yourself a good Merry Christmas, right sir? You too.

610
00:29:32,320 --> 00:29:33,960
Speaker 1: Thank you for having me. You're very welcome. I'm running

611
00:29:33,960 --> 00:29:35,680
Speaker 1: any in the car. Doctor, We'll be back right after

612
00:29:35,720 --> 00:29:54,320
Speaker 1: this one. You're as cuddly as a cactus. You're as

613
00:29:54,360 --> 00:30:12,720
Speaker 1: timing as you're a bad a nano with welcome back,

614
00:30:12,800 --> 00:30:14,080
Speaker 1: aren't any of the car and I don't want to

615
00:30:14,080 --> 00:30:16,240
Speaker 1: thank Rob McBride once again for all from All Data

616
00:30:16,280 --> 00:30:17,600
Speaker 1: for taking the time. Get out to all DA A

617
00:30:17,680 --> 00:30:19,800
Speaker 1: d I Y dot com for more information. Let's get

618
00:30:19,800 --> 00:30:21,800
Speaker 1: over and talk to John in New Hampshire eighty five

619
00:30:21,880 --> 00:30:23,880
Speaker 1: Chevy three quarter ton pick him up truck and a

620
00:30:23,920 --> 00:30:26,000
Speaker 1: guest tank problem. John, Welcome to the car, Doctor, Sure

621
00:30:26,000 --> 00:30:29,920
Speaker 1: I can help. Yeah, right, listen to you for a

622
00:30:29,960 --> 00:30:31,800
Speaker 1: long time. Now we can't get you up here in

623
00:30:31,840 --> 00:30:37,160
Speaker 1: New Hampshire. Unfortunately, Uh we lost your we lost your stations.

624
00:30:37,200 --> 00:30:40,040
Speaker 1: But that doesn't make a difference. I know who you are, right,

625
00:30:40,360 --> 00:30:42,960
Speaker 1: Um what station? What station? What station was that? John?

626
00:30:43,000 --> 00:30:46,680
Speaker 1: Just out of curiosity, what station was that? By the way,

627
00:30:48,480 --> 00:30:52,760
Speaker 1: Um it was a Laconia, New Hampshire station. You'd have

628
00:30:52,840 --> 00:30:55,200
Speaker 1: to have one of your one of the guys look

629
00:30:55,240 --> 00:30:58,360
Speaker 1: into it. I wasn't aware of that. Yeah, yeah, I

630
00:30:58,440 --> 00:31:04,280
Speaker 1: usually listen to you every SATA eight religiously out of anyway.

631
00:31:05,440 --> 00:31:08,160
Speaker 1: Um been in the out winning street for forty five

632
00:31:08,240 --> 00:31:12,560
Speaker 1: years retired. I wasn't a mechanic. I was in the office,

633
00:31:12,840 --> 00:31:14,840
Speaker 1: but I was always in the shop, and I always

634
00:31:14,920 --> 00:31:17,480
Speaker 1: knew what the guys were doing, so I I was

635
00:31:17,560 --> 00:31:21,840
Speaker 1: just about enough knowledge to be dangerous. I get it.

636
00:31:21,960 --> 00:31:29,720
Speaker 1: I get a Chevy K ten three quarter times pick

637
00:31:29,800 --> 00:31:38,040
Speaker 1: up truck. Right, well, k okaka twenty three quarter ton? Well,

638
00:31:38,320 --> 00:31:42,000
Speaker 1: I think, well, maybe a seat twenty then? Okay? Well

639
00:31:42,080 --> 00:31:44,680
Speaker 1: is it Is it a two wheel drive or a

640
00:31:44,720 --> 00:31:49,400
Speaker 1: four wheel drive? Okay? So it's a kick up yes,

641
00:31:49,680 --> 00:31:55,000
Speaker 1: all right, And it has dual gas tanks all right.

642
00:31:56,640 --> 00:32:01,040
Speaker 1: And the dual gas tanks worked when I when I

643
00:32:01,120 --> 00:32:03,960
Speaker 1: bought it, because I don't put it on the road,

644
00:32:04,240 --> 00:32:10,000
Speaker 1: I use it as a plow truck. Okay, that that

645
00:32:10,120 --> 00:32:14,680
Speaker 1: system no longer works. In other words, is that there's

646
00:32:14,720 --> 00:32:17,840
Speaker 1: a switch in the middle of the dashboard. When you

647
00:32:17,920 --> 00:32:20,440
Speaker 1: put it up, it does one It goes to one

648
00:32:20,520 --> 00:32:22,760
Speaker 1: to tank. You push it down, it goes to a

649
00:32:22,840 --> 00:32:26,360
Speaker 1: second tank. Right. It allows it allows it to pull

650
00:32:26,440 --> 00:32:30,560
Speaker 1: from either or one side or the other. Correct. Well, now, well,

651
00:32:30,600 --> 00:32:36,960
Speaker 1: now it's only pulling from one side. So my obvious

652
00:32:37,080 --> 00:32:43,640
Speaker 1: question is is that what am I not being UM

653
00:32:43,640 --> 00:32:49,480
Speaker 1: super smart on the diagnostics? What would be my what

654
00:32:49,480 --> 00:32:53,680
Speaker 1: would be my UM route to try to figure out

655
00:32:53,760 --> 00:32:57,000
Speaker 1: what the problem would be where it would lie. The

656
00:32:57,040 --> 00:32:59,400
Speaker 1: first thing I've got is did did the fuel tank

657
00:32:59,440 --> 00:33:02,040
Speaker 1: selectors switch? Was this the version that the face of

658
00:33:02,040 --> 00:33:04,360
Speaker 1: the switch lit up at all showing it was the

659
00:33:04,440 --> 00:33:10,160
Speaker 1: left tank or right tank strictly? Okay, there there is

660
00:33:10,200 --> 00:33:13,840
Speaker 1: a fuse in the underdash fuse block. Of course, back

661
00:33:13,840 --> 00:33:16,360
Speaker 1: in all we had was under diash fuse blocks. But

662
00:33:16,440 --> 00:33:19,640
Speaker 1: there was a fuse in the underdash fuse block that um,

663
00:33:19,920 --> 00:33:22,080
Speaker 1: you know, did what it is that you're trying to do?

664
00:33:22,120 --> 00:33:25,320
Speaker 1: It just powered that switch up. So that being said,

665
00:33:25,360 --> 00:33:27,320
Speaker 1: I would just check up not memory surgeon, right. It

666
00:33:27,360 --> 00:33:30,160
Speaker 1: was the ignition feed for a pink wire leading to

667
00:33:30,200 --> 00:33:33,760
Speaker 1: the selector switch itself. If you have power there, if

668
00:33:33,760 --> 00:33:35,760
Speaker 1: you can find the selector switch and see if you've

669
00:33:35,800 --> 00:33:39,400
Speaker 1: got power coming in, power was on the pink black

670
00:33:39,560 --> 00:33:42,520
Speaker 1: would go over to the ground, and the light green

671
00:33:42,640 --> 00:33:46,080
Speaker 1: dark green was the switching valvet. The bulkhead connector now

672
00:33:46,520 --> 00:33:52,040
Speaker 1: the fuel tank selector valve that the switch controlled had

673
00:33:52,040 --> 00:33:55,240
Speaker 1: a habit of getting stuck and we could talk about that,

674
00:33:55,320 --> 00:33:57,520
Speaker 1: but you kind of got to get through the basics. First.

675
00:33:57,800 --> 00:33:59,720
Speaker 1: Let's go to the fuse box that we have power on.

676
00:33:59,760 --> 00:34:02,680
Speaker 1: The nitian fuse is the pink to the switch hot?

677
00:34:03,160 --> 00:34:05,600
Speaker 1: And do we have signal coming out of the switch

678
00:34:05,600 --> 00:34:07,440
Speaker 1: when we throw it either way? Think of a light

679
00:34:07,480 --> 00:34:09,480
Speaker 1: switch that can be are a light that can be

680
00:34:09,520 --> 00:34:12,640
Speaker 1: controlled from a light switch at either end of the hall.

681
00:34:12,880 --> 00:34:15,640
Speaker 1: And that's basically what you've got there. Um, do that

682
00:34:15,680 --> 00:34:17,600
Speaker 1: and then give me a call back. Hey, coming up next?

683
00:34:17,640 --> 00:34:20,759
Speaker 1: Well a holiday favorite from the car doctor, and UM

684
00:34:21,360 --> 00:34:37,520
Speaker 1: could stay tuned because here it is. The weather outside

685
00:34:37,640 --> 00:34:42,240
Speaker 1: is frightful, but the fire is so delightful. And since

686
00:34:42,280 --> 00:34:51,879
Speaker 1: we've a place to go snow. It was the night

687
00:34:51,880 --> 00:34:54,759
Speaker 1: before Christmas, and all through the dark not a car

688
00:34:54,920 --> 00:34:57,920
Speaker 1: was still broken. All the plugs had their spark, the

689
00:34:58,000 --> 00:35:00,399
Speaker 1: wrenches were stashed all snug in their box is. While

690
00:35:00,480 --> 00:35:03,960
Speaker 1: me by myself was having Christmas party leftovers, some bagels

691
00:35:04,000 --> 00:35:06,680
Speaker 1: and lockses. When out from the lot there rose such

692
00:35:06,680 --> 00:35:09,120
Speaker 1: a clatter. I sprang to my feet and yelled, hey,

693
00:35:09,160 --> 00:35:12,719
Speaker 1: what's the matter now? What to my bloodshot tired eyes

694
00:35:12,719 --> 00:35:16,560
Speaker 1: should appear? But some crazy old guy when sleigh with reindeer.

695
00:35:17,320 --> 00:35:19,560
Speaker 1: I winced and I cried, oh great, just one more.

696
00:35:19,680 --> 00:35:21,319
Speaker 1: I'd rather sit back and have a cup of tea

697
00:35:21,400 --> 00:35:24,040
Speaker 1: and some smores. He approached the front door with a

698
00:35:24,080 --> 00:35:26,560
Speaker 1: smile so bright. I quickly unlocked it and turned back

699
00:35:26,600 --> 00:35:29,680
Speaker 1: on the office light. Excuse me, kind sir, but I'm

700
00:35:29,719 --> 00:35:32,319
Speaker 1: having some trouble. The left runner on my sleigh has

701
00:35:32,360 --> 00:35:35,200
Speaker 1: started to wobble. The balance is wrong and it pulls

702
00:35:35,239 --> 00:35:37,600
Speaker 1: to the right. The reindeer are working too hard this

703
00:35:37,719 --> 00:35:40,080
Speaker 1: cold night. I have so much to do and no

704
00:35:40,239 --> 00:35:42,120
Speaker 1: time left to do it. Do you think that you

705
00:35:42,239 --> 00:35:46,120
Speaker 1: could well please get right to it without saying a word.

706
00:35:46,120 --> 00:35:48,280
Speaker 1: I went to work right away, to bed the alignment

707
00:35:48,280 --> 00:35:51,560
Speaker 1: machine and no specs for a sledgh. Meanwhile, the reindeer

708
00:35:51,600 --> 00:35:53,840
Speaker 1: were prancing around that root up in comment with a

709
00:35:53,880 --> 00:35:57,719
Speaker 1: couple of clowns. In a matter of moments time one

710
00:35:57,760 --> 00:36:00,280
Speaker 1: point too, the runner was straight and the all i'mn't

711
00:36:00,320 --> 00:36:03,240
Speaker 1: done too. I helped them blat up all the presents

712
00:36:03,280 --> 00:36:05,360
Speaker 1: but one. He left it to pay me for cash,

713
00:36:05,360 --> 00:36:07,840
Speaker 1: and he had none. I hope it's from snap on

714
00:36:08,239 --> 00:36:11,200
Speaker 1: a half inch drive air gun. He started the sleigh

715
00:36:11,239 --> 00:36:14,120
Speaker 1: by merely calling their names on dash Er and Dancer,

716
00:36:14,200 --> 00:36:17,160
Speaker 1: Donner and Blitzen. Get up off your butts, Rudolph comment

717
00:36:17,320 --> 00:36:20,359
Speaker 1: fixing it started to idle and float in the air.

718
00:36:20,400 --> 00:36:23,120
Speaker 1: Then Rudolph lit up the sky with his nose extraordinary

719
00:36:23,800 --> 00:36:26,399
Speaker 1: and I heard him exclaim, this could have been quite

720
00:36:26,400 --> 00:36:30,680
Speaker 1: a mess. The car doctor rings true. The mechanics aren't expensive,

721
00:36:31,120 --> 00:37:01,040
Speaker 1: they're really pricelessy and chriss me one.