1 00:00:00,120 --> 00:00:02,120 Speaker 1: We all know someone in our lives who lives by 2 00:00:02,160 --> 00:00:06,960 Speaker 1: the motto shop till they drop it's broken Jeffrey in 3 00:00:07,000 --> 00:00:09,680 Speaker 1: the morning. And today a woman reached out to us 4 00:00:09,680 --> 00:00:11,880 Speaker 1: saying she had to have a heart to heart with 5 00:00:12,000 --> 00:00:16,520 Speaker 1: her gen Z roommates because every day she comes home 6 00:00:16,560 --> 00:00:20,720 Speaker 1: to find many, many packages surrounding their front door. 7 00:00:20,840 --> 00:00:22,840 Speaker 2: Let's rein it in And she told. 8 00:00:22,600 --> 00:00:25,800 Speaker 1: Her hell exactly. She was like, maybe just cool it 9 00:00:25,840 --> 00:00:29,280 Speaker 1: a little bit with the online purchases. So that conversation 10 00:00:29,400 --> 00:00:32,120 Speaker 1: happened four days ago, and even though it's been tough, 11 00:00:32,440 --> 00:00:36,720 Speaker 1: she has resisted the urge wow, that is till Brook 12 00:00:36,800 --> 00:00:40,360 Speaker 1: calls and takes that decision away. In your phone tap 13 00:00:40,560 --> 00:00:44,320 Speaker 1: right now. 14 00:00:51,120 --> 00:00:58,160 Speaker 2: Hello, Hi Becca, Yes, this is Aileen Heirschberger from Customer Care. 15 00:00:58,400 --> 00:00:59,280 Speaker 2: How are you today? 16 00:01:00,440 --> 00:01:03,440 Speaker 3: I'm okay, just okay. 17 00:01:03,920 --> 00:01:07,360 Speaker 2: Oh that's too bad. I think I can help. 18 00:01:09,080 --> 00:01:10,440 Speaker 3: I'm sorry what it's about. 19 00:01:11,080 --> 00:01:13,800 Speaker 2: I just wanted to call him. Thank you first for 20 00:01:13,840 --> 00:01:16,080 Speaker 2: being one of our top shoppers on the app. 21 00:01:17,200 --> 00:01:18,320 Speaker 3: I'm a top shopper. 22 00:01:19,040 --> 00:01:21,160 Speaker 2: Well you were up until a few days ago, I 23 00:01:21,160 --> 00:01:26,520 Speaker 2: should say, Oh, kind of awkward. But I've noticed that 24 00:01:26,520 --> 00:01:28,640 Speaker 2: you've had an item sitting in your cart for a 25 00:01:28,680 --> 00:01:29,679 Speaker 2: couple of days. 26 00:01:30,360 --> 00:01:31,200 Speaker 3: I'm not even sure. 27 00:01:31,200 --> 00:01:34,520 Speaker 2: Are you talking about a three piece avocado slicer set 28 00:01:34,520 --> 00:01:38,040 Speaker 2: for seventeen ninety nine. That's quite a deal. 29 00:01:39,760 --> 00:01:41,440 Speaker 3: I'm sorry you're looking at my cart. 30 00:01:42,319 --> 00:01:45,880 Speaker 2: I sure am, and that slicer is aching to be bought. 31 00:01:46,680 --> 00:01:49,240 Speaker 3: I understand what this phone calls for. 32 00:01:49,440 --> 00:01:53,440 Speaker 2: Oh, this is the exciting part. We have a new 33 00:01:53,560 --> 00:01:55,480 Speaker 2: program called Weeklick. 34 00:01:56,640 --> 00:01:57,720 Speaker 3: No, thank you, I'm okay. 35 00:01:58,280 --> 00:02:01,960 Speaker 2: Actually you don't have a choice. Shoppers get automatically enrolled. 36 00:02:02,600 --> 00:02:06,440 Speaker 2: What weeklick works like this, If you put an item 37 00:02:06,480 --> 00:02:09,160 Speaker 2: in your cart for longer than seventy two hours, then 38 00:02:09,200 --> 00:02:11,320 Speaker 2: we can jump in and click purchase for you. 39 00:02:11,960 --> 00:02:14,640 Speaker 3: Wait a minute, I can't buy something in my cart. 40 00:02:14,840 --> 00:02:16,840 Speaker 3: That's my cart. I mean I just put stuff in 41 00:02:16,880 --> 00:02:19,360 Speaker 3: there on occasion, and I don't always buy what's in 42 00:02:19,400 --> 00:02:20,040 Speaker 3: my cart. 43 00:02:20,400 --> 00:02:23,880 Speaker 2: Come on, now, you wouldn't have put that avocado slicer 44 00:02:23,919 --> 00:02:26,040 Speaker 2: in your cart if you didn't love it. 45 00:02:27,160 --> 00:02:29,720 Speaker 3: I love it, but I'm not sure I'm ready. 46 00:02:29,880 --> 00:02:32,480 Speaker 2: I heard you. I heard you say that. Now all 47 00:02:32,560 --> 00:02:35,080 Speaker 2: you need to say next is week click. 48 00:02:35,960 --> 00:02:37,800 Speaker 3: I don't think so. You know, I've been a little 49 00:02:37,800 --> 00:02:39,480 Speaker 3: bit out of control lately with the shopping. 50 00:02:40,000 --> 00:02:43,240 Speaker 2: Excuse me, oh, per our company rules. I need to 51 00:02:43,280 --> 00:02:50,400 Speaker 2: take a ten second mental break. So I opened my eyes. Dup, 52 00:02:50,560 --> 00:02:55,280 Speaker 2: dup do we stop? Dot? Do? 53 00:02:55,680 --> 00:02:55,960 Speaker 3: Hello? 54 00:02:57,200 --> 00:03:03,160 Speaker 2: Where in the world is Carmen Stone? Oh? Don't stop. 55 00:03:06,880 --> 00:03:09,520 Speaker 2: Oh I feel so much better. Where were we? 56 00:03:10,360 --> 00:03:12,359 Speaker 3: I have to be honest with you. My roommate and 57 00:03:12,440 --> 00:03:15,359 Speaker 3: I had a big falling out, and I can't buy 58 00:03:15,400 --> 00:03:16,480 Speaker 3: any packages anymore. 59 00:03:16,760 --> 00:03:20,240 Speaker 2: I can your roommate run your life? You do know 60 00:03:20,280 --> 00:03:22,120 Speaker 2: you're your own person, right, You're an adult. 61 00:03:22,600 --> 00:03:26,360 Speaker 3: I realize that, but I'm shopping way too much. Well, 62 00:03:26,680 --> 00:03:29,280 Speaker 3: and I can't I get to stop. It's too hold 63 00:03:29,320 --> 00:03:31,280 Speaker 3: on now, you know. I come home and there's like 64 00:03:31,360 --> 00:03:33,960 Speaker 3: twenty packages and she gets so upset. 65 00:03:34,160 --> 00:03:36,240 Speaker 2: Well, good news, there's gonna be one more on your 66 00:03:36,280 --> 00:03:39,680 Speaker 2: doorstep because I just went ahead and did it. Congratulations 67 00:03:39,680 --> 00:03:41,600 Speaker 2: on a great piece you're gonna add to your kids. 68 00:03:41,920 --> 00:03:44,680 Speaker 3: No, I don't want it, Sorry, weeklick. 69 00:03:45,000 --> 00:03:47,520 Speaker 2: We wanted it. If it wasn't in your car, I 70 00:03:47,560 --> 00:03:48,480 Speaker 2: couldn't have done it. 71 00:03:48,760 --> 00:03:51,560 Speaker 3: You better not have done that. I'm gonna look. I'm 72 00:03:51,560 --> 00:03:53,160 Speaker 3: gonna look at my orders right now. 73 00:03:53,400 --> 00:03:55,920 Speaker 2: It'll be there in two days. Just check your. 74 00:03:55,840 --> 00:04:00,520 Speaker 3: App Oh my god, it was a no brighter. I 75 00:04:00,560 --> 00:04:03,920 Speaker 3: can't believe it. I don't want this avocado slicer. 76 00:04:04,120 --> 00:04:07,320 Speaker 2: I didn't buy it. You bought it. No, I did. 77 00:04:07,360 --> 00:04:09,160 Speaker 2: Click though with week click. 78 00:04:09,360 --> 00:04:13,240 Speaker 3: There's no in it you. It's just you cooking on it. 79 00:04:13,240 --> 00:04:15,160 Speaker 2: It may not be me and you, but it's definitely 80 00:04:15,160 --> 00:04:17,479 Speaker 2: me and your roommate Parah, because she's the one that 81 00:04:17,560 --> 00:04:23,560 Speaker 2: set you up for this phone tap. What it's a 82 00:04:23,560 --> 00:04:26,440 Speaker 2: prank phone call. This is actually brought from the radio 83 00:04:26,520 --> 00:04:33,279 Speaker 2: show Broke and Jeffrey in the Morning. Your roommate's actually 84 00:04:33,360 --> 00:04:36,480 Speaker 2: at your apartment right now, using your shared computer, and 85 00:04:36,520 --> 00:04:42,640 Speaker 2: she purchased it killer so sneaky. 86 00:04:41,839 --> 00:04:43,799 Speaker 3: It's horrible. 87 00:04:44,520 --> 00:04:46,280 Speaker 2: But do you know what's not going to be horrible? 88 00:04:46,920 --> 00:04:53,159 Speaker 2: Those avocado slices. Just put them in your card week 89 00:04:53,240 --> 00:05:00,640 Speaker 2: click wake up every morning with phone taps. 90 00:05:00,680 --> 00:05:03,920 Speaker 3: Weekday mornings are the twenties Brooke and Jeffrey in the 91 00:05:03,920 --> 00:05:04,280 Speaker 3: Morning