WEBVTT - The Fifth Hour: No Need to Dress, Screw Bar 0:00:00.680 --> 0:00:01.440 Kubbooms. 0:00:02.279 --> 0:00:05.360 If you thought four hours a day, twelve hundred minutes 0:00:05.400 --> 0:00:09.119 a week was enough, think again. He's the last remnants 0:00:09.160 --> 0:00:12.440 of the old Republic, a sol fashion of fairness. He 0:00:12.560 --> 0:00:15.480 treats crackheads in the ghetto cutter the same as the 0:00:15.600 --> 0:00:17.439 rich pill poppers in the penthouse. 0:00:18.040 --> 0:00:18.360 Wow. 0:00:18.440 --> 0:00:22.240 It's a clearinghouse of hot takes. Break free for something special. 0:00:22.640 --> 0:00:29.400 The Fifth Hour with Ben Maller starts right now. 0:00:28.920 --> 0:00:34.320 In the air. Ever ringwere the Fifth Hour with Me, 0:00:34.520 --> 0:00:39.440 Big Ben and Danny g Radio. And a happy Saturday 0:00:39.479 --> 0:00:41.520 to you as we are hanging out with you here 0:00:41.920 --> 0:00:45.040 after two NFL games have been played, and we've got 0:00:45.520 --> 0:00:49.800 a full slate of NFL activity tomorrow. Yet college football 0:00:49.800 --> 0:00:52.640 today here on the seventh day of September. Danny and 0:00:52.720 --> 0:00:55.640 I actually did enjoy college football last weekend. We don't 0:00:55.640 --> 0:00:58.000 talk about it on the Overnight show very much because 0:00:58.000 --> 0:01:00.520 it's all about the NFL, but I did. I'd find 0:01:00.560 --> 0:01:05.880 myself fully immersed last Saturday and Sunday and even Monday 0:01:06.640 --> 0:01:08.480 with college football. I enjoyed it. 0:01:08.959 --> 0:01:13.400 Yeah, I've actually watched two college football games to match 0:01:13.480 --> 0:01:15.880 the two NFL games I now have under my belt. 0:01:16.600 --> 0:01:24.000 Yeah, I watched last weekend, Clemson, Georgia saw the second 0:01:24.040 --> 0:01:29.280 half annihilation of the once proud Clemson Tigers. Sunday Night 0:01:29.959 --> 0:01:33.200 sc and LSU in Vegas. 0:01:33.240 --> 0:01:34.440 I saw that one. 0:01:34.319 --> 0:01:37.600 Vegas Baby, and then on Monday they had the standalone 0:01:37.640 --> 0:01:41.320 game on Monday night the holiday that was Boston College 0:01:41.360 --> 0:01:46.240 taking down the once proud seminals of Florida State. So 0:01:46.280 --> 0:01:48.440 those were the three games, and there were a few others. 0:01:48.440 --> 0:01:51.880 I flipped around. Of course, you should not watch those 0:01:51.920 --> 0:01:54.200 games on illegal streams. You should not do that. So 0:01:54.240 --> 0:01:55.640 I don't know how I watched them, but I watched 0:01:55.680 --> 0:02:04.520 them somehow and did enjoy the college experience. Did not 0:02:04.720 --> 0:02:07.000 bet on any of those games. People have emailed me. 0:02:07.040 --> 0:02:08.840 So you only watch games you bet on, you're not 0:02:08.840 --> 0:02:10.679 really a sports fan. I didn't bet on any of 0:02:10.720 --> 0:02:14.240 those games, and I tuned in, I was watching, I 0:02:14.240 --> 0:02:17.000 was enjoying myself, had a good time and obviously excited 0:02:17.000 --> 0:02:20.399 about the NFL. What a finish we had that game 0:02:20.480 --> 0:02:24.440 back on Thursday with the We talked about it yesterday 0:02:24.440 --> 0:02:26.600 on the podcast The Chiefs. I know, as a Raider fan, 0:02:26.639 --> 0:02:28.560 you were pulling for the Ravens to have both feet 0:02:28.639 --> 0:02:31.000 inbounds there. Lively the tight end and they get would 0:02:31.000 --> 0:02:34.400 help the Raiders out, but did not happen, and it 0:02:34.440 --> 0:02:36.000 was great. It was a great start. You always want 0:02:36.040 --> 0:02:39.080 to win that first bet of the weekend. And even 0:02:39.080 --> 0:02:41.720 though we don't on Benny Versus the Penny, we don't 0:02:41.760 --> 0:02:44.240 pick the Thursday game. Just not something that we do 0:02:44.680 --> 0:02:47.120 because the show airs on Friday and Saturday, so what's 0:02:47.160 --> 0:02:48.600 the point of doing the Thursday game. We do pick 0:02:48.639 --> 0:02:53.040 it off the air for record keeping purposes. And I 0:02:54.280 --> 0:02:57.800 had the Chiefs. If the Ravens had scored the touchdown, 0:02:57.840 --> 0:02:59.560 they were going to go for two. I would have 0:02:59.639 --> 0:03:04.600 lost either way. I had the Chiefs minus three, and 0:03:05.080 --> 0:03:08.880 if the Ravens score the touchdown, they're down by a point. 0:03:09.360 --> 0:03:10.920 Our ball is going to go for two. So if 0:03:10.960 --> 0:03:14.200 they don't get the two point conversion, I lose the 0:03:14.240 --> 0:03:16.840 bet and the Ravens cover. And if they get the 0:03:16.840 --> 0:03:18.880 two point conversion they win the game out right, I 0:03:18.919 --> 0:03:20.480 lose that way. So I would have lost either way. 0:03:20.680 --> 0:03:23.600 So I won my first bet of the twenty twenty 0:03:23.639 --> 0:03:28.440 four NFL season because of a toe day. It was 0:03:28.480 --> 0:03:31.799 a toe job and twinkle toes there for the Ravens, 0:03:31.800 --> 0:03:34.440 so I was happy about that. On this podcast, though 0:03:35.080 --> 0:03:39.600 we have all dressed up for no reason. Do it yourself, 0:03:40.400 --> 0:03:45.680 the beach parlay all day, get some international flavor. We 0:03:45.760 --> 0:03:48.240 have some other things to take care of as well, 0:03:48.240 --> 0:03:50.080 included in the idiom of the week. But let's start 0:03:50.080 --> 0:03:54.480 with this. Over the years I've done this podcast with 0:03:54.720 --> 0:03:57.240 the gag On and Danny g How many years have 0:03:57.280 --> 0:03:58.680 been on the podcast now? A couple of years, right, 0:03:58.720 --> 0:03:59.600 you've been with me a couple of. 0:03:59.600 --> 0:04:03.200 Years now, been three years now, it's been three years. Yeah, 0:04:03.880 --> 0:04:06.720 it'll be three It'll be three years this Christmas. 0:04:07.000 --> 0:04:10.120 Oh man, that's why. So I probably know this podcast 0:04:10.120 --> 0:04:12.160 like five years now, maybe longer. 0:04:12.560 --> 0:04:13.080 Wow. 0:04:13.920 --> 0:04:17.040 Wow, time is zooming by you. 0:04:17.120 --> 0:04:17.839 Old man. 0:04:18.720 --> 0:04:23.520 Over the course of the the evolution of the Fifth 0:04:23.560 --> 0:04:29.000 Hour podcast as your weekend audio buddy, your little companion 0:04:29.040 --> 0:04:31.760 while you're on the treadmill or doing the honeydew List 0:04:31.839 --> 0:04:34.080 or whatever you might be doing on the weekends, and 0:04:34.120 --> 0:04:39.159 Saturday is a big honeydew thing, honeyde list, And we 0:04:39.360 --> 0:04:43.920 at one point were almost completely our playbook was let's 0:04:43.920 --> 0:04:48.960 get people on the podcast and let's just interview people 0:04:49.480 --> 0:04:52.599 and we'll go that direction. So we did that for 0:04:52.640 --> 0:04:56.520 a long time, and that was fine. That was great, 0:04:57.800 --> 0:05:01.359 and it became a bit of a hassle. Became a 0:05:01.360 --> 0:05:05.360 bit of a hassle. Then we determined that it didn't 0:05:05.480 --> 0:05:08.279 really help the downloads most of the time. It didn't 0:05:08.320 --> 0:05:13.120 improve the situation at all. And so we've evolved to 0:05:13.160 --> 0:05:15.560 what we do now. We're you know, Friday. We just 0:05:15.920 --> 0:05:19.280 tell stories and we do different bits. We get scientifical, 0:05:19.880 --> 0:05:22.880 or we'll do a foodie segment, things like that. Yesterday 0:05:23.680 --> 0:05:27.120 it wasn't a foodie segment. But on the Friday podcast, 0:05:27.680 --> 0:05:30.440 I stumbled on and I'd heard this years ago and 0:05:30.480 --> 0:05:34.679 I'd forgotten about it. The birthplace of the cheeseburger, which 0:05:35.440 --> 0:05:39.479 was in Pasadena. The cheeseburger came from Pasadena. It's one 0:05:39.520 --> 0:05:43.359 hundredth anniversary of the cheeseburger on a menu and it 0:05:43.440 --> 0:05:46.960 was in nineteen twenty four at a diner in Pasadena 0:05:47.040 --> 0:05:50.200 on Colorado Boulevard, which back then was called Root sixty six. 0:05:50.240 --> 0:05:52.159 So it's like stuff like that, like just like interesting 0:05:52.240 --> 0:05:57.479 random stuff. But this past week I got an email 0:05:58.640 --> 0:06:03.479 from a publicist, and the publicist these people email me 0:06:03.920 --> 0:06:06.120 on a semi regular basis and they're like, hey, we 0:06:06.200 --> 0:06:09.120 know you have a platform. We'd like you to interview 0:06:10.160 --> 0:06:13.520 ABC or one, two, three, And then I said, I 0:06:13.560 --> 0:06:15.320 don't know about that. And then they say, well what about X, 0:06:15.440 --> 0:06:17.800 Y and Z. And so we go back and forth, 0:06:18.720 --> 0:06:21.000 and most of the time the people that they pitch 0:06:21.400 --> 0:06:25.039 in their little elevator pitch, I wouldn't even want my 0:06:25.240 --> 0:06:27.120 enemy to talk to. You know, these are these are 0:06:27.160 --> 0:06:28.080 not exciting people. 0:06:28.800 --> 0:06:31.200 Yeah, it's not like that lady who was an expert 0:06:31.240 --> 0:06:31.960 on the hiccups. 0:06:32.720 --> 0:06:36.120 Yeah, now that was big. That was it. So I 0:06:36.160 --> 0:06:38.280 finally saw a name that I recognized. There was someone 0:06:38.320 --> 0:06:43.039 that I've often quoted on the radio show who's like 0:06:43.080 --> 0:06:47.480 a Hall of Famer in the NFL. Okay, fine, all right, 0:06:47.720 --> 0:06:48.839 I'll take the bait. 0:06:48.839 --> 0:06:49.039 You know. 0:06:49.120 --> 0:06:52.039 And it's the guys. He pitches this stuff to me 0:06:52.080 --> 0:06:55.080 every week. He wants me to interview and promote this 0:06:55.120 --> 0:06:57.839 book this guy wrote. And I'm like, all right, I'll 0:06:57.839 --> 0:07:00.400 do it. So we go back and forth. This is 0:07:00.440 --> 0:07:03.040 before the holiday weekend. We're going over dates. He's like, well, 0:07:03.080 --> 0:07:05.520 the guy's available, there's a certain windows he's. 0:07:05.400 --> 0:07:06.120 Going to do interviews. 0:07:06.120 --> 0:07:09.080 And he gives me all these dates. Right, I said, fine, 0:07:10.320 --> 0:07:11.800 I said, you know, I do the overnight show. So 0:07:11.960 --> 0:07:13.840 the guy's on the East Coast. He's still working for 0:07:13.880 --> 0:07:18.000 an NFL team, and so I was like, all right, well, 0:07:18.280 --> 0:07:21.200 here's my window. I can do it that day at 0:07:21.200 --> 0:07:24.520 that time. And it's a big hassle, but I'll do it. 0:07:24.640 --> 0:07:28.040 You know, let's let's have some fun. He says, no problem, 0:07:28.800 --> 0:07:32.280 So we forget I forget about it. I put it 0:07:32.280 --> 0:07:35.440 on my little counter thing on my phone and that's it. 0:07:36.400 --> 0:07:40.960 And then it's game time. It's the day of the interview. 0:07:42.560 --> 0:07:47.160 And I changed my entire schedule. I a very regimented 0:07:47.440 --> 0:07:49.840 schedule these days because of the TV show and the 0:07:49.880 --> 0:07:52.320 different things, and every day is there's a lot of stuff. 0:07:52.360 --> 0:07:54.120 There's a lot of stuff going on every day. 0:07:54.200 --> 0:07:57.000 Yeah. Yeah, And that was another reason why it was 0:07:57.080 --> 0:08:00.800 hard to continually do interviews, because they had to fit 0:08:00.960 --> 0:08:03.480 into a certain specific window for you. 0:08:03.960 --> 0:08:06.480 Yes, and many of these interviews are with East Coast 0:08:06.480 --> 0:08:09.080 people who want to do them at a time where 0:08:09.120 --> 0:08:12.280 I am sleeping, Yes, the bulk of East Coast time. 0:08:12.680 --> 0:08:15.680 So whatever, fine, but I made sure to move my 0:08:15.760 --> 0:08:18.240 schedule around. I was like, okay, I agreed to do this. 0:08:18.320 --> 0:08:22.520 He pitched it. I agreed to it. I will follow 0:08:22.600 --> 0:08:24.120 the code of the West, when you say you're going 0:08:24.200 --> 0:08:26.840 to do something, you do it right. I'm a big 0:08:26.880 --> 0:08:29.640 believer in that. People say, well, keep bringing that up 0:08:29.680 --> 0:08:32.360 out a bit, but that's how I model my life. 0:08:32.400 --> 0:08:36.200 You can model your life however you want, but for me, 0:08:37.280 --> 0:08:40.480 that works, and so that's what I follow. The code 0:08:40.480 --> 0:08:42.679 of the West. You take pride in your work. You 0:08:42.720 --> 0:08:46.160 finish what you start, and when you say you're going 0:08:46.240 --> 0:08:49.880 to do something, you do it right. Your name and 0:08:49.920 --> 0:08:51.440 put your name on and all that stuff. 0:08:51.480 --> 0:08:55.320 And so you're just like a contractor in construction. Like 0:08:55.520 --> 0:08:57.880 the guy who's been working on our balcony. He said 0:08:57.920 --> 0:08:59.840 he was going to come here to replace some wheels 0:08:59.840 --> 0:09:02.960 on our screen door, and that was four weeks ago. 0:09:03.679 --> 0:09:06.280 Well, the problem you have there is the person that 0:09:06.320 --> 0:09:09.360 you're dealing with is on contractor time, which is a 0:09:09.440 --> 0:09:13.440 different time zone, and no one can figure out what 0:09:14.240 --> 0:09:16.160 exactly contractor time meets. 0:09:16.720 --> 0:09:19.080 Why are they the only job who gets away with that? 0:09:20.200 --> 0:09:23.120 Yeah, because nobody else wants to do it right. If 0:09:23.120 --> 0:09:24.920 you want to find a contractor, just go down to 0:09:24.960 --> 0:09:27.840 home depot at like, you know, one o'clock in the 0:09:27.880 --> 0:09:30.720 afternoon on a Wednesday, they'll all be hanging out. 0:09:31.240 --> 0:09:32.040 I'm a doctor. 0:09:33.160 --> 0:09:37.440 Make a long story even longer. Fine, I changed my 0:09:37.520 --> 0:09:42.080 schedule around. I go into the studio, I set everything up, 0:09:42.160 --> 0:09:44.840 I am ready to go. I have to prepare for 0:09:44.920 --> 0:09:48.840 the interview. So I have some chicken scratch that I 0:09:48.880 --> 0:09:50.800 wrote down that I want to ask about this, that 0:09:50.880 --> 0:09:52.240 and the other thing. I shouldn't want to ask about 0:09:52.240 --> 0:09:53.120 this quote that I use. 0:09:53.040 --> 0:09:53.560 All the time. 0:09:55.480 --> 0:09:58.320 And we're doing the interview on a zoom leak, but 0:09:58.360 --> 0:10:01.800 I have to record everything, you know, through the have 0:10:01.840 --> 0:10:03.679 to set up the mic and all that whatever. It 0:10:03.760 --> 0:10:06.720 doesn't take that long. But the main problem was I 0:10:06.800 --> 0:10:09.200 changed my sleep schedule and I didn't go to the 0:10:09.240 --> 0:10:12.760 gym and this all this other stuff. So I'm in 0:10:12.800 --> 0:10:19.320 there and send the link and the window. Two minutes 0:10:19.320 --> 0:10:23.640 before the window is supposed to start, I get an 0:10:23.640 --> 0:10:28.079 email and it's the PR person that pitched the interview. 0:10:29.480 --> 0:10:32.439 And now he didn't cancel. He didn't cancel. He said, hey, 0:10:32.440 --> 0:10:35.679 can we move the interview thirty five or forty minutes 0:10:35.679 --> 0:10:39.440 from now? And I was like, well, I really don't 0:10:39.440 --> 0:10:41.000 want to do it thirty five or forty minutes now. 0:10:41.040 --> 0:10:44.400 But I'm already here and I'm up, and okay, you know, 0:10:44.480 --> 0:10:47.800 why not I'll do it, I wrote back. I said, well, 0:10:47.840 --> 0:10:49.120 you know, I don't really want to do it, but 0:10:49.240 --> 0:10:52.800 I'm here, and I sure, why not. I'll accommodate the person, 0:10:53.280 --> 0:10:55.520 even though again I kept my end of the deal. 0:10:55.559 --> 0:10:59.280 I made an agreement. Your word is the most important thing, 0:11:00.080 --> 0:11:03.040 and so I shut up. So I'm sitting there twiddling 0:11:03.040 --> 0:11:07.320 my thumbs, right, and I don't even know how long 0:11:07.360 --> 0:11:09.720 it was, It was a bit of time. I get 0:11:09.800 --> 0:11:14.400 a second email from the publicist. What do you think 0:11:14.400 --> 0:11:14.920 this one? Was? 0:11:15.040 --> 0:11:17.240 Dan? What do you think this one? Can we push 0:11:17.280 --> 0:11:18.880 it back one more time? 0:11:20.720 --> 0:11:20.800 No? 0:11:21.920 --> 0:11:30.240 This was, Hey, my guys really tired today. He's not 0:11:30.440 --> 0:11:32.400 going to be able to do the interview with you. 0:11:33.679 --> 0:11:40.040 I apologize and then that's it. No rescheduled to another day, 0:11:40.400 --> 0:11:45.640 none of that. It's just f you, you blow, I 0:11:45.720 --> 0:11:50.800 don't value you. Go away is essentially what the email was. Wow, 0:11:51.120 --> 0:11:53.920 apology the end. And this is so No. I'm not 0:11:53.920 --> 0:11:56.520 gonna even say the person's name because I don't want 0:11:56.559 --> 0:12:00.080 to give them the publicity of knowing who they are. 0:12:00.160 --> 0:12:04.960 But it's a person who is very tied to a 0:12:05.000 --> 0:12:07.400 Hall of fame quarter actually has worked with many Hall 0:12:07.440 --> 0:12:12.000 of fame quarterbacks and has a very famous quote which 0:12:12.040 --> 0:12:16.440 I have used on a semi regular basis. I'm sure 0:12:16.480 --> 0:12:18.320 Alf and some of these guys can figure out who 0:12:18.320 --> 0:12:21.720 it is. A person's worked in the NFL going back, 0:12:22.600 --> 0:12:27.160 I think to the seventies, so you know someone that's 0:12:27.200 --> 0:12:30.640 certainly tiy the But just I have no use for that. 0:12:30.880 --> 0:12:33.280 And I know this, This PR person is going to 0:12:33.320 --> 0:12:36.480 be emailing me again next week saying, Hey, I got 0:12:36.840 --> 0:12:41.400 Joe Blow who wants to talk about schmucks? Would you 0:12:41.480 --> 0:12:44.520 like to tell you? No, I'm good. And it's like 0:12:44.520 --> 0:12:47.120 I always say about these podcasts and radio shows, Danny, 0:12:47.280 --> 0:12:50.760 and like, the most important thing we have is our time. 0:12:51.720 --> 0:12:55.280 You can't get more of it, you can't buy it. 0:12:55.520 --> 0:12:57.200 You know it's gone. It's gone. You don't know how 0:12:57.240 --> 0:12:59.120 much you have and all that stuff. And when you 0:12:59.200 --> 0:13:03.120 take that almost valuable, come on wasting my time. And 0:13:03.400 --> 0:13:05.760 when you agree to do it, that's the thing, Like, 0:13:05.920 --> 0:13:08.679 don't agree to do it, fine, I don't. I can 0:13:08.760 --> 0:13:11.640 handle that. But if I futz around, I get up, 0:13:11.640 --> 0:13:13.760 I change my schedule, go in the studio, and then 0:13:13.800 --> 0:13:16.080 you don't have the courtesy to live up to your 0:13:16.160 --> 0:13:18.559 end of the bargain because you're tired. 0:13:19.600 --> 0:13:22.200 Now take the producer hat and put it on your 0:13:22.240 --> 0:13:25.120 head for a moment. Imagine setting this all up for 0:13:25.200 --> 0:13:29.360 a host and then having those issues with emails and 0:13:29.440 --> 0:13:33.960 cancelations and rescheduling and pissing off the host, because I've 0:13:34.000 --> 0:13:36.680 had to deal with that in the past, and that's 0:13:36.720 --> 0:13:38.120 a big pain in the ass. 0:13:38.400 --> 0:13:40.120 Hey, I pissed myself off, Danny. 0:13:40.240 --> 0:13:41.520 I bet you did. 0:13:42.120 --> 0:13:43.600 Like, why do I agree to that? You know? I 0:13:43.640 --> 0:13:47.200 was like, what the hell? We have a good rhythm 0:13:47.240 --> 0:13:51.040 here with the podcast. The downloads are great, people love it. Right, 0:13:51.080 --> 0:13:53.040 We'll see how this goes during football season. The mail 0:13:53.080 --> 0:13:55.880 bag tomorrow is obviously going to be important to make 0:13:55.880 --> 0:13:57.960 sure the numbers are up on the mail bag. But 0:13:58.240 --> 0:14:00.560 the whole thing just left a bad taste mouth and 0:14:00.640 --> 0:14:03.200 I was just annoyed. It was like, and I don't 0:14:03.320 --> 0:14:05.520 need to I don't need this. I'm helping you out. 0:14:05.559 --> 0:14:09.360 You got some crappy book that I'm promoting, and this 0:14:09.440 --> 0:14:10.160 is what you do. 0:14:10.679 --> 0:14:13.480 And I don't even think, uh we should I say 0:14:13.480 --> 0:14:16.679 his name? I don't know. I don't think Brian Billick's 0:14:16.720 --> 0:14:17.959 book is going to be that great. 0:14:18.880 --> 0:14:20.960 Well, we finally at least got him on it. Took 0:14:21.000 --> 0:14:25.680 us two years, but he finally got him on. But yeah, yeah, 0:14:25.760 --> 0:14:27.680 that was that was another one. Well, we just had 0:14:27.720 --> 0:14:29.600 to get him on because we it was so annoying 0:14:29.640 --> 0:14:32.760 with him. It was so annoying, and uh, it's really 0:14:32.760 --> 0:14:34.480 one of those things. It's you know, it's a di 0:14:34.600 --> 0:14:36.880 I y right, it's do it yourself situation. You end 0:14:36.960 --> 0:14:38.960 up doing it yourself. It's just better to do the 0:14:39.000 --> 0:14:42.480 podcast yourself sometimes, right, a little do it yourself situation. 0:14:43.280 --> 0:14:46.040 Last weekend, I had to run to Target to get 0:14:46.080 --> 0:14:49.760 some baby formula. When big ass baby cod gets off 0:14:49.800 --> 0:14:53.440 the stupid goat milk formula, I am going to do 0:14:53.600 --> 0:14:56.480 some backflips, like I just scored in the end zone. 0:14:57.040 --> 0:15:01.640 Every time I go there, that canister is five dollars. Now, 0:15:02.200 --> 0:15:03.359 it's it's ridiculous. 0:15:03.640 --> 0:15:05.640 And how often do you have to go through these things? 0:15:06.040 --> 0:15:07.720 Every two weeks? 0:15:08.040 --> 0:15:10.160 Okay, all right, at least it lasts a little while, 0:15:10.160 --> 0:15:10.960 but that's not that long. 0:15:11.320 --> 0:15:14.520 And there's some weeks where he drinks more bottles maybe 0:15:14.520 --> 0:15:14.960 a week. 0:15:15.200 --> 0:15:17.480 What's magical about this that he has to drink it? Like, 0:15:17.480 --> 0:15:18.520 what's the magical? 0:15:20.080 --> 0:15:22.440 I think a lot of it's comfort, because when you're 0:15:22.440 --> 0:15:26.000 trying to wean a kid off the bottle, it's hard, 0:15:26.080 --> 0:15:28.280 you know, because that's that's like his go to for 0:15:28.360 --> 0:15:31.280 comfort when he's sitting in your arm on the on 0:15:31.320 --> 0:15:34.560 the recliner, and right before he takes a nap, he 0:15:34.640 --> 0:15:38.560 wants his baba daddy, and there's nutrients in it too. 0:15:38.600 --> 0:15:40.480 I mean, you're supposed to be given these things to 0:15:40.560 --> 0:15:43.720 the maybe up until they're one. He's one now, so 0:15:43.760 --> 0:15:46.440 we're trying to wean them off this, but I don't 0:15:46.480 --> 0:15:47.560 know when it's gonna. 0:15:47.320 --> 0:15:49.880 Be ah wow, wow wow. 0:15:50.840 --> 0:15:53.920 We always check the target website to make sure they 0:15:53.960 --> 0:15:57.360 have the formula that he uses. It said they had 0:15:57.400 --> 0:16:01.680 seven in stock. Okay, good. So I get there, shelf 0:16:01.760 --> 0:16:05.360 is empty. Nothing. I walk around this stupid store for 0:16:05.400 --> 0:16:10.080 ten minutes to find one employee and she begrudgingly helped me, 0:16:10.560 --> 0:16:14.080 gets on her walkie talkie and says, guests needs help 0:16:14.280 --> 0:16:17.600 in the baby formula aisle. Hurry back over to that 0:16:17.680 --> 0:16:21.320 aisle and I stand there for a good solid ten minutes. 0:16:21.920 --> 0:16:23.640 Not one employee shows up. 0:16:24.480 --> 0:16:30.400 Yeah, crickets, you're swidling your thumbs and you're waiting, And 0:16:31.520 --> 0:16:33.120 did you walk out or did you stay? 0:16:33.520 --> 0:16:36.640 I said, f this place. I walked out with two 0:16:36.680 --> 0:16:42.600 blazing middle fingers. So that was the start of a 0:16:42.640 --> 0:16:46.280 great week of customer surface unless it wasn't it is. 0:16:46.360 --> 0:16:51.080 Now fast forward to the opening of NFL season Thursday night, 0:16:51.560 --> 0:16:53.280 we do the Cavino and Rich Show. We have a 0:16:53.280 --> 0:16:55.920 great time talking a lot of football and having fun 0:16:55.960 --> 0:16:58.600 on the air. And then when the show's over, we 0:16:58.680 --> 0:17:01.920 got an hour before the game kicks off between the 0:17:02.000 --> 0:17:04.960 Ravens and the Chiefs. I I tell it on their 0:17:05.000 --> 0:17:09.040 podcast and walk outside to the scorching one hundred and 0:17:09.080 --> 0:17:12.600 sixteen degree heat across the street to the galleria and 0:17:12.680 --> 0:17:15.240 we go to Buffalo Wild Wings and of course there 0:17:15.280 --> 0:17:18.080 was that little bit of the weather delay and everything. Yeah, 0:17:18.320 --> 0:17:20.320 gave us time to put our order in though. Right, 0:17:21.119 --> 0:17:24.080 So we're sitting there and we're waiting. We're waiting, and 0:17:24.480 --> 0:17:27.919 we're looking. They're way understaffed at this Buffalo Wild Wings. 0:17:28.320 --> 0:17:30.359 There's probably three employees working. 0:17:31.240 --> 0:17:31.720 Wonderful. 0:17:32.240 --> 0:17:35.560 Finally, Rich Davis stops one of the girls, one of 0:17:35.560 --> 0:17:38.760 the three people working, and he said, hey, yeah, and 0:17:38.840 --> 0:17:41.720 he said, not to be rude, but we've been sitting 0:17:41.720 --> 0:17:44.400 here for a long time. What's the deal? Can we order? 0:17:45.200 --> 0:17:48.120 And she said, yeah, let me get the guy who's 0:17:48.320 --> 0:17:51.560 in charge of your section, and we're like, okay, so 0:17:51.600 --> 0:17:53.800 we're waiting. We're waiting. I'm like, man, what is this? 0:17:53.880 --> 0:17:58.040 Am I waiting for baby formula? Here? Finally the dude 0:17:58.080 --> 0:18:00.840 comes over Ben. Let's just say he doesn't seem like 0:18:01.000 --> 0:18:04.359 he's impressed with all the football fans there. He's got 0:18:04.400 --> 0:18:08.360 a pissy attitude. And he tells Rich, you know what 0:18:08.920 --> 0:18:11.960 you can order from right here, points to the center 0:18:12.000 --> 0:18:15.040 of the table and it's one of those stupid barcodes. 0:18:16.040 --> 0:18:19.280 Oh yeah, they're very popular during the COVID time. 0:18:19.760 --> 0:18:24.600 Yes, yeah, that'll be quicker, and he walks away rudely wonderful, 0:18:25.640 --> 0:18:29.119 all right. Rich takes his cell phone scans it, opens 0:18:29.200 --> 0:18:32.800 up the menu, pressed selecting the wings, but then he 0:18:32.840 --> 0:18:35.679 gets to the alcohol because he wants an alcoholic beverage, 0:18:36.280 --> 0:18:39.760 and it has him trying to piece meal together his 0:18:39.920 --> 0:18:43.840 moscow mule. He can't figure out how to make the 0:18:43.920 --> 0:18:46.600 drink the way he wants to, and he says, what 0:18:46.600 --> 0:18:50.000 the fuck? Am I a digital bartender? He gets up 0:18:50.040 --> 0:18:52.000 out of his chair and he goes and he finds 0:18:52.040 --> 0:18:55.320 the waiter. The guy finally comes back over to us. 0:18:56.080 --> 0:18:58.560 He takes out his pad in his pen, and he's pissed. 0:18:58.640 --> 0:19:01.560 He's pissed like he does not want to take our order, 0:19:01.600 --> 0:19:03.439 like he's doing some kind of huge favor. 0:19:03.800 --> 0:19:05.480 You're in the danger zone at this point, because this 0:19:05.520 --> 0:19:07.560 is going to lead to some kind of foreign objects 0:19:07.560 --> 0:19:08.040 in your meal. 0:19:11.400 --> 0:19:13.960 I'm at this point, we're not even thinking about that. 0:19:14.200 --> 0:19:16.280 We're thinking, man, we're going to have to find a 0:19:16.320 --> 0:19:19.399 new spot to come watch football after our radio show 0:19:19.480 --> 0:19:20.480 because that's. 0:19:20.280 --> 0:19:24.360 So convenient, man, I mean, and have that direct line 0:19:24.400 --> 0:19:27.160 to the football guys. Remember that commercial back in the day. 0:19:27.320 --> 0:19:29.879 That's right, Well, we used to the one option. The 0:19:30.000 --> 0:19:32.439 other option we used to have was right across the 0:19:32.440 --> 0:19:36.479 street from our studios. Yeah, public school, right, Yeah, and 0:19:36.640 --> 0:19:38.159 have you seen what happened to that place? 0:19:38.920 --> 0:19:41.760 I see the sign's still up, but they're not around. 0:19:41.800 --> 0:19:42.000 Yeah. 0:19:42.000 --> 0:19:44.080 There's one other sign. It's a big one. It says 0:19:44.119 --> 0:19:44.680 four lease. 0:19:45.600 --> 0:19:48.159 Yeah, there's nothing. I'm mean in Ventura Boulevard. There's a 0:19:48.160 --> 0:19:50.040 bunch of restaurants, but it's a pain in the ass 0:19:50.080 --> 0:19:53.920 because of parking in the traffic to go anywhere quickly. 0:19:55.000 --> 0:19:58.120 It took another half hour for the food to come out. 0:19:58.359 --> 0:20:01.879 So now the game is starting. The second quarter. We 0:20:01.920 --> 0:20:04.280 still don't have anything in front of us except water. 0:20:04.840 --> 0:20:07.200 You could hit the cheesecake factory, which is there, but 0:20:07.240 --> 0:20:09.560 that's not a really good bar setup. 0:20:09.280 --> 0:20:11.720 For Yeah, it's like a little it's like one of 0:20:11.760 --> 0:20:13.600 those old school little bar TVs. 0:20:14.520 --> 0:20:17.800 Yeah, they have good appetizers, but it's not to watch 0:20:17.840 --> 0:20:21.000 the game. You might as well just watch on your phone. 0:20:21.280 --> 0:20:24.640 Yeah, we left. We just got a couple quarters of wings. 0:20:25.359 --> 0:20:28.439 We still had great conversation and fun as a radio 0:20:28.480 --> 0:20:32.760 show hanging out there, but we bailed at halftime and 0:20:33.240 --> 0:20:35.880 had way better service in our own kitchens and back 0:20:35.960 --> 0:20:38.359 on our TV screens in the living room for what 0:20:38.520 --> 0:20:41.159 turned out to be a pretty exciting second half of 0:20:41.160 --> 0:20:42.000 that football game. 0:20:42.800 --> 0:20:46.440 Oh yeah, you know it was. The opener was great. 0:20:46.840 --> 0:20:51.359 Did COVID just officially slam the door on ever really 0:20:51.560 --> 0:20:53.960 truly getting good customer service ever? Again? 0:20:54.680 --> 0:20:56.760 Yeah, it certainly seems like it. And it's not like 0:20:56.760 --> 0:20:59.959 that you're paying more, certainly here in California, you're paying more, 0:21:00.040 --> 0:21:03.639 much more for food, and yet you're not even getting 0:21:03.680 --> 0:21:05.960 like the normal. And it's when you were telling me 0:21:06.000 --> 0:21:09.040 the Target story about the customer service there, I thought 0:21:09.080 --> 0:21:11.320