1 00:00:00,080 --> 00:00:03,200 Speaker 1: I'm Bradley Johnson. What's one eight hundred duy away. Not 2 00:00:03,400 --> 00:00:06,760 Speaker 1: getting behind the wheel after drinking is the best choice. 3 00:00:07,080 --> 00:00:09,840 Speaker 1: But if you're pulled over, the next best choice it's 4 00:00:09,840 --> 00:00:13,120 Speaker 1: you call one eight hundred duy away. It's another Jewels 5 00:00:14,920 --> 00:00:21,040 Speaker 1: on the twenties. Tony, I'm moving five. Hello, Hi there. 6 00:00:21,040 --> 00:00:23,720 Speaker 1: My name is Casey Robeck and I'm calling from healthcare. 7 00:00:23,760 --> 00:00:28,360 Speaker 1: I'm looking to speak with Manny. This is Manny speaking. Hey, Manny, 8 00:00:28,440 --> 00:00:30,960 Speaker 1: how are you. First of all, I want to say congratulations. 9 00:00:31,320 --> 00:00:33,640 Speaker 1: You and your wife had a baby last weekend. That's 10 00:00:33,680 --> 00:00:36,440 Speaker 1: got to be very exciting for you. Guys. Well, thank 11 00:00:36,440 --> 00:00:40,160 Speaker 1: you very much. We're very excited. And your wife's name 12 00:00:40,280 --> 00:00:44,080 Speaker 1: is Maria. Yes, sir, wonderful. Well please tell Maria we 13 00:00:44,159 --> 00:00:47,760 Speaker 1: said congratulations from all of us. Okay, we will. Yes, 14 00:00:48,080 --> 00:00:51,280 Speaker 1: he's very happy too. We're just think stating. I bet, 15 00:00:51,280 --> 00:00:54,120 Speaker 1: I bet she's happy and tired. Oh, exhausted. That's a 16 00:00:54,160 --> 00:00:57,480 Speaker 1: lot of work, Yes, it is. Well, anyway, the reason 17 00:00:57,640 --> 00:00:59,639 Speaker 1: for my call today is I wanted to go over 18 00:00:59,640 --> 00:01:03,080 Speaker 1: your hospital bill. Okay, okay, And I know it's only 19 00:01:03,080 --> 00:01:05,160 Speaker 1: been a few days since the birth of your baby, 20 00:01:05,200 --> 00:01:06,840 Speaker 1: but the worst thing that can happen is if you 21 00:01:06,840 --> 00:01:11,000 Speaker 1: get surprised from a larger than expected bill. Yes, sure, 22 00:01:11,160 --> 00:01:15,080 Speaker 1: you want the store to deliver babies, not bills exactly, 23 00:01:15,160 --> 00:01:17,160 Speaker 1: even though it's got a bill, because it's a bird. 24 00:01:19,400 --> 00:01:23,600 Speaker 1: Oh goodness, So what's what is the bill? We have insurance, 25 00:01:23,640 --> 00:01:25,800 Speaker 1: so I guess it should be, you know, not a 26 00:01:25,840 --> 00:01:28,360 Speaker 1: big deal. Well, yeah, you've got really good insurance. So 27 00:01:28,440 --> 00:01:30,880 Speaker 1: that's the good news. And most of everything was covered. 28 00:01:31,040 --> 00:01:32,440 Speaker 1: So there are a few things I just want to 29 00:01:32,440 --> 00:01:34,840 Speaker 1: go over. Okay, okay, so let's just start. I don't 30 00:01:34,840 --> 00:01:37,480 Speaker 1: know if you know this or not, but a bilical 31 00:01:37,520 --> 00:01:43,480 Speaker 1: cord disposal was not covered. So that charge hold up, 32 00:01:44,319 --> 00:01:48,360 Speaker 1: bilical cord disposal, right, Well, the disposal was not covered 33 00:01:48,440 --> 00:01:50,040 Speaker 1: under your insurance, and that's going to be a sixty 34 00:01:50,080 --> 00:01:54,280 Speaker 1: seven hundred dollar charge. How much? Yeah, sixty seven hundred dollars. 35 00:01:54,360 --> 00:01:56,800 Speaker 1: I know that's a toughie. How can this be sixty 36 00:01:56,800 --> 00:02:00,480 Speaker 1: seven hundred it's a little ninety six inch pieces dried 37 00:02:00,560 --> 00:02:04,200 Speaker 1: up skin. Trust me, A six inch piece of dried 38 00:02:04,280 --> 00:02:08,800 Speaker 1: up skin can be costly. That's a joke. I was 39 00:02:09,080 --> 00:02:11,600 Speaker 1: talking about something. Yeah, that's not really that funny. At 40 00:02:11,600 --> 00:02:13,639 Speaker 1: this point, I have no idea how I'm going to 41 00:02:13,680 --> 00:02:17,519 Speaker 1: pay for this sixty seven hundred dollars and that's not covered. 42 00:02:17,800 --> 00:02:21,880 Speaker 1: That's not covered by insurance. That's not covered on No, No, 43 00:02:22,040 --> 00:02:24,760 Speaker 1: it's really not here. It's not covered. And that's something 44 00:02:24,760 --> 00:02:26,960 Speaker 1: to remember for next time. If you have another baby, Okay, 45 00:02:27,000 --> 00:02:29,200 Speaker 1: make sure to ask to take the umbilical cord home 46 00:02:29,200 --> 00:02:31,160 Speaker 1: with you and then the charge will only be like 47 00:02:31,160 --> 00:02:33,880 Speaker 1: forty three hundred dollars for treatment and packaging. It saves 48 00:02:33,880 --> 00:02:37,079 Speaker 1: your money. This is like Hiway robbery? Are you people much? 49 00:02:37,280 --> 00:02:38,720 Speaker 1: You know? Sir? I would love to go back and 50 00:02:38,760 --> 00:02:40,760 Speaker 1: forth with you about this, but I have to move 51 00:02:40,800 --> 00:02:44,480 Speaker 1: on and get to your other charges. More charges, yes, 52 00:02:44,680 --> 00:02:48,679 Speaker 1: come on, it's iculous. Unfortunately, though your insurance doesn't cover 53 00:02:48,760 --> 00:02:54,239 Speaker 1: hospital parking. Hospital parking. I paid to park there, right, Okay, 54 00:02:54,360 --> 00:02:57,240 Speaker 1: Well the hospital did add on an extra four hundred 55 00:02:57,240 --> 00:03:00,760 Speaker 1: dollars charge on top of your parking. You just hear me. 56 00:03:00,919 --> 00:03:03,400 Speaker 1: I already told you I paid. You did you did? 57 00:03:03,400 --> 00:03:05,919 Speaker 1: But the hospital notice that you parked in preferred parking 58 00:03:06,200 --> 00:03:10,120 Speaker 1: when you arrived and that we're expected mothers. It never 59 00:03:10,200 --> 00:03:12,360 Speaker 1: said I was going to have to pay more. I 60 00:03:12,520 --> 00:03:17,600 Speaker 1: parked in the elevator, yep. Exactly. You could have parked 61 00:03:17,600 --> 00:03:19,200 Speaker 1: somewhere else, but you chose to park there. It's closer 62 00:03:19,200 --> 00:03:21,400 Speaker 1: to the elevator, therefore it costs more. So a four 63 00:03:21,440 --> 00:03:24,320 Speaker 1: hundred dollar charge on that. Okay, this is ridiculous. Is 64 00:03:24,360 --> 00:03:27,760 Speaker 1: there anything else? Well, there is the bill fee. But 65 00:03:27,880 --> 00:03:30,400 Speaker 1: what the bill fee? I know you've had you've probably 66 00:03:30,400 --> 00:03:33,079 Speaker 1: had that before, bill, See what the hell is a 67 00:03:33,160 --> 00:03:36,280 Speaker 1: bill fee? Well, we charge seventy five dollars for every 68 00:03:36,320 --> 00:03:38,120 Speaker 1: bill that we send out to you, and then unfortunately 69 00:03:38,160 --> 00:03:40,360 Speaker 1: entrance doesn't cover that either, so it's gonna be around 70 00:03:40,360 --> 00:03:46,800 Speaker 1: six hundred and seventy five dollars just for the bill fees. Yes, no, 71 00:03:46,880 --> 00:03:49,440 Speaker 1: we're not. And there's also the phone tap fee as well, 72 00:03:49,920 --> 00:03:52,320 Speaker 1: because this isn't well, this isn't a real phone call, 73 00:03:52,400 --> 00:03:53,920 Speaker 1: so they're gonna have to charge you for that. This 74 00:03:54,000 --> 00:03:56,320 Speaker 1: is this is actually Jewel from Brook and Jewel in 75 00:03:56,360 --> 00:03:57,880 Speaker 1: the morning doing a phone tap on you and your 76 00:03:57,920 --> 00:04:00,840 Speaker 1: wife Maria set you up? What are you talking about? 77 00:04:00,960 --> 00:04:03,040 Speaker 1: What is this? Your wife wanted me to do a 78 00:04:03,080 --> 00:04:05,000 Speaker 1: prank phone call on you because she says you've been 79 00:04:05,000 --> 00:04:07,000 Speaker 1: freaking out thinking about all the hospital bills that are 80 00:04:07,000 --> 00:04:14,800 Speaker 1: going to come in. Yes, yes, it is. Oh my god, 81 00:04:15,600 --> 00:04:22,920 Speaker 1: he doesn't true. She set an hunderd dollars built for disposal. 82 00:04:23,000 --> 00:04:26,760 Speaker 1: That's how it works. You who are terrible. You know 83 00:04:27,200 --> 00:04:28,680 Speaker 1: that's not as bad as the bill fee. I mean, 84 00:04:28,720 --> 00:04:31,560 Speaker 1: I think the billfie might be worse than the umbilical fee. 85 00:04:35,160 --> 00:04:36,320 Speaker 1: It sounds like you might need to go back to 86 00:04:36,320 --> 00:04:41,120 Speaker 1: the doctor with that cop who are terrible. Oh man, 87 00:04:41,360 --> 00:04:48,760 Speaker 1: you're awful. God Almighty wake up every morning with Judas 88 00:04:48,760 --> 00:04:51,720 Speaker 1: on the twenties two point five