Speaker 1: I want to thank every Amazon employee and every Amazon
Speaker 1: customer because you guys paid progress. You guys paid problems.
Speaker 1: This is megaco, an investigative podcast exposing some of the
Speaker 1: world's most unethical corporations. This series is about Amazon. I'm
Speaker 1: Jake Hanrahan, journalists and documentary filmmaker. Mega Corp is produced
Speaker 1: by H eleven for cool Zone Media. You remember we
Speaker 1: briefly spoke about the health and safety conditions inside various
Speaker 1: Amazon warehouses. In episode one, we spoke about how people
Speaker 1: were getting injured due to unsafe working environments. Well after
Speaker 1: that aired, I got a message from a contact of
Speaker 1: mine who currently work as an Amazon employee on the
Speaker 1: warehouse floor in a warehouse somewhere in America. Now he
Speaker 1: still works there, so he doesn't want to kind of
Speaker 1: give his identity out, so we would just call him Jim.
Speaker 1: Here's what Jim had to say. Those injury statistics. There's
Speaker 1: just no way that those statistics are accurate, um, even
Speaker 1: though they're really really bad. Because um, one of the
Speaker 1: worst things that can help in at Amazon is for
Speaker 1: you to report an injury. Because if you reported the injury,
Speaker 1: your manager has to fill out a form and then
Speaker 1: you go to the on site or infirmary. Um, and
Speaker 1: then they make you sit down and then they fill
Speaker 1: out of report and then HR is gonna get ahold
Speaker 1: of you, and then it turns into a thing where, um,
Speaker 1: they really don't want a worker's compensation claim. So UM.
Speaker 1: It actually just happened to me today where I was
Speaker 1: limping because I have a really bad blistered foot from
Speaker 1: working on Black Friday, and one of my co workers
Speaker 1: actually told my manager, uh, and it wasn't cool because
Speaker 1: I didn't want I was like, this is how bad
Speaker 1: it is an Amazon where I was upset that Uh.
Speaker 1: My coworkers said that I was hurt because I just
Speaker 1: didn't want to go through the process. And all I
Speaker 1: had to tell my manager was I don't want to
Speaker 1: go to am care, which is that's all you got
Speaker 1: to say. Am Care is the Amazon carrots. It's the
Speaker 1: thing where they started investigating you. Um, and I just
Speaker 1: don't want to go through that at I don't want
Speaker 1: to be sent home, I don't want to have to
Speaker 1: deal with, uh, the investigation. I don't want to be
Speaker 1: harassed by the company. So um, nobody wants to report
Speaker 1: those things and we have a general understanding that things like, oh,
Speaker 1: he wasn't social distancing enough, or he was late to
Speaker 1: work consistently or something like that. They use bullshit excuses
Speaker 1: to fire people for reasons that they don't want to
Speaker 1: get in trouble for, which is why the best thing
Speaker 1: for an Amazon employee is to have nobody talk to you.
Speaker 1: I got hired on my first three four months. I
Speaker 1: didn't talk to a single human being. I signed on
Speaker 1: and I signed into the scanner, and then I just
Speaker 1: followed the algorithm and it told me where to go.
Speaker 1: Uh And that was when I was sucked with the
Speaker 1: least nobody said anything to me by my stotistics or
Speaker 1: anything like that. So, um, it's kind of one of
Speaker 1: those things where if you stand up for yourself or
Speaker 1: if you make your concerns known, they will catch you somehow,
Speaker 1: some way. I think it's really sad there how Jim
Speaker 1: just says they will catch you somehow, some way, as
Speaker 1: if that's a sort of normal thing to be saying. Personally,
Speaker 1: I couldn't imagine working in the sort of environment that
Speaker 1: has employees hiding injuries so that they don't get fired
Speaker 1: or singled out. I've worked in a lot of warehouse jobs,
Speaker 1: before I became a reporter. Before I was a journalist,
Speaker 1: I worked in warehouses. I worked on building sites as
Speaker 1: a laborer. I've done a lot of stuff like that,
Speaker 1: and I've never actually experienced something that bad where it's like, no,
Speaker 1: I better hide this injury because I don't want to
Speaker 1: get in trouble. That's kind of sucked up now. Jim
Speaker 1: is only one guy, but I do trust him. He's
Speaker 1: even sent me images of injuries he's sustained at Amazon.
Speaker 1: But I thought, you know what, let's have a look
Speaker 1: at the real environment of health and safety at Amazon
Speaker 1: to see what's really going on here. So just last year,
Speaker 1: in twenty twenty, the UK's GMB trade union obtained figures
Speaker 1: that showed injury rates weren't improving at more than fifty
Speaker 1: of the country's Amazon warehouses. GMB used the Freedom of
Speaker 1: Information Act to obtain the figures that showed the dire
Speaker 1: situation of warehouse safety. In fact, as sited in a
Speaker 1: Guardian article by Rob Davies, in the three years leading
Speaker 1: up to twenty, more than six hundred Amazon workers have
Speaker 1: been seriously injured at UK warehouses. That's an average of
Speaker 1: two hundred plus Amazon workers a year sustaining what's classed
Speaker 1: a serious injury in the workplace in the UK. The
Speaker 1: numbers speak for themselves. The annual total of Amazon ware
Speaker 1: house injuries was one hundred and fifty two in the
Speaker 1: years twenty sixteen to twenties seventeen. It went up to
Speaker 1: two hundred thirty in eighteen, and then up again to
Speaker 1: two hundred and forty in twenty nineteen. Now, there's something
Speaker 1: in this article that further corroborates what Jim told us.
Speaker 1: It talks about how there was an accident at an
Speaker 1: Amazon warehouse in fifteen. Basically, somebody drove a forkliff truck
Speaker 1: backwards into a steel structure in a warehouse, knocking some
Speaker 1: of it down. A report into the incident concluded that
Speaker 1: the driver had had elapsed in concentration due to quote
Speaker 1: long working hours, something we've heard a lot about already
Speaker 1: in this series. Now, the article then goes on to
Speaker 1: say this quote. Internal emails from the Health and Safety
Speaker 1: executive show that the accident was reported by an Amazon
Speaker 1: worker who would not give their name because they were
Speaker 1: worried about getting sacked. End quote. Now, if you're not
Speaker 1: familiar with UK vernacular, getting sacked means getting fired, you
Speaker 1: lose your job. So it seems what Jim told us
Speaker 1: that the start has been going on for a while now,
Speaker 1: not just in specific warehouses. I mean that stretches from
Speaker 1: a UK warehouse in fifteen to a US warehouse in one. Remember,
Speaker 1: Jim said he thinks the official figures, which are very
Speaker 1: high anyway, for injuries at Amazon warehouses, are too low
Speaker 1: because he said, people are worried that if they report
Speaker 1: an accident or an injury, they might lose their job.
Speaker 1: Even so, these the two sticks for Amazon warehouse injuries
Speaker 1: in the US are very high anyway. You've spent the
Speaker 1: better part of a year investigating Amazon and its warehouse conditions.
Speaker 1: What did you find? We found that they're they're injuring
Speaker 1: a tremendous amount of people. These are extremely high injury rates.
Speaker 1: The reason behind us is just how fast these warehouses move,
Speaker 1: how fast the workers are acquired to move. They're injuring
Speaker 1: a tremendous amount of people. So let's look at the
Speaker 1: numbers again. Twenty twenty one study by these Strategic Organizing
Speaker 1: Center the s o C shows that workers are more
Speaker 1: likely to be injured Amazon warehouses than in any other
Speaker 1: warehouse in that industry. There also more likely to be
Speaker 1: injured more frequently Amazon warehouses, and even more severely. So basically,
Speaker 1: if you work in warehouses for a living, you are
Speaker 1: way more likely to catch a severe injury working for
Speaker 1: Amazon the any of their competitors. The data shows that
Speaker 1: Amazon workers had five point nine serious injuries per on people.
Speaker 1: For context, that's almost higher than other warehouses in the industry.
Speaker 1: Not only that, due to how bad the injuries sustained
Speaker 1: at Amazon warehouses are, the s OC discovered that Amazon
Speaker 1: workers also took longer to recover than others in their
Speaker 1: same industry. In the report, they say, quote in Amazon
Speaker 1: workers who experienced lost time injuries were forced off of
Speaker 1: work for an average of forty six point three days,
Speaker 1: more than a month and a half. This is a
Speaker 1: week longer than the average recovery time for workers injured
Speaker 1: in the general warehouse industry, and more than two weeks
Speaker 1: longer than the recovery time for the average worker who
Speaker 1: suffered a lost time injury. End quote. So both lee,
Speaker 1: if you work for Amazon, you're more likely to get
Speaker 1: funked up in the warehouse. It's more likely to be
Speaker 1: a bad injury and you're more likely to have to
Speaker 1: take more time off than any other warehouse to recover
Speaker 1: from it. The data shows that Amazon's injury rates are
Speaker 1: actually more than twice as bad as their strongest competitor, Walmart.
Speaker 1: With that in mind, let's hear what Amazon's founder Jeff
Speaker 1: Bezos signed off with In his twenty one a letter
Speaker 1: to his shareholders, Basos left on a very Bezos like note.
Speaker 1: He quotes a passage from a Richard Dawkins book that reads,
Speaker 1: in part, staving off death is something that you have
Speaker 1: to work at. Staving off death is something you have
Speaker 1: to work at. After going through all those numbers, ironically
Speaker 1: enough sounds to me that you might even meet your
Speaker 1: death whilst trying to work very hard to stave off
Speaker 1: your death an Amazon where house. But anyway, let's hear
Speaker 1: what else he had to say. He blamed the media
Speaker 1: for misrepresenting their employees as desperate souls. Are being treated
Speaker 1: like robots, he says, and I according again here, that's
Speaker 1: just not accurate. So apparently, according to Jeff Bezos, the
Speaker 1: real issues at Amazon, the reporters aren't being accurate anyway.
Speaker 1: Not only are people at risk of injury due to
Speaker 1: overwork in the Amazon warehouse. They're also at risk due
Speaker 1: to Amazon's lack of adequate weather provisions. In the summer
Speaker 1: of this year, one Amazon workers at New York's Staten
Speaker 1: Island Warehouse had to be carried out of the building
Speaker 1: on stretches due to the extreme heat from a summer
Speaker 1: heat wave. As reported by independent news outlet Status Coup,
Speaker 1: Amazon workers began to faint inside the warehouse, which is
Speaker 1: roughly the size of fifteen football pitches. Imagine how much
Speaker 1: he has to gather in a place that big to
Speaker 1: make it so hot that workers actually start to faint.
Speaker 1: Ambulances were cooled and people were stretched out of the building,
Speaker 1: but Amazon didn't shut down the warehouse. Instead, they gave
Speaker 1: them cheap portable funds, as if that would do anything.
Speaker 1: As the workers sweltered in the warehouse, employees in the
Speaker 1: offices sat there with the air con When workers would
Speaker 1: walk over to HRS officers where the executives were to complain,
Speaker 1: those HR officials would have perfectly working air conditioning, and
Speaker 1: in many cases they would be wearing hoodiess because it
Speaker 1: was actually cold in their corner at the warehouse. That's
Speaker 1: the voice of Jordan's Cheriton, the reporter who wrote this
Speaker 1: status coup article about Amazon workers fainting in the Staten
Speaker 1: Island warehouse, and inside the warehouse they're Amazon claims that
Speaker 1: there is a central air conditioner, but if there is,
Speaker 1: it's certainly not working. So on the ground floor workers
Speaker 1: have told me as soon as they got in there
Speaker 1: basically soaking wet from the heat inside the warehouse. And
Speaker 1: when you move up to the second, third, fourth floors
Speaker 1: of the warehouse it gets even hotter as heat rises.
Speaker 1: So I've seen videos just on in one day of
Speaker 1: four ambulance visits to Amazon. So it's a mixture of
Speaker 1: just sweltering heat. To corroborate all these status could obtained
Speaker 1: some of the internal complaints made at this time to
Speaker 1: the Amazon HR department from various different warehouse workers. Let's
Speaker 1: have a read Edison quote. If there's another oppressive heat
Speaker 1: wave like ninety or one degrees fahren high outside, will
Speaker 1: the facility be cool enough to work? End quote? Dana
Speaker 1: quote is still ways you hot even with the station fans?
Speaker 1: How is the system working properly? If internal temperatures a
Speaker 1: seventy to eighty degrees Please look into this until it's
Speaker 1: fixed properly and comfortable. End quote. Natalie quote, multiple water
Speaker 1: stations were out of water today. Many of the vending
Speaker 1: machines don't work. They take your money, though. The ice
Speaker 1: machines are always broken. If you had more consideration for
Speaker 1: your workers, these machines will be checked maintained more often.
Speaker 1: It would be greatly appreciated. End quote. It's clear from
Speaker 1: all this that the employees were in danger due to
Speaker 1: Amazon's inconsiderate working conditions, even when there's a summer heat wave.
Speaker 1: But remember what Bezo said, off depth is something that
Speaker 1: you have to work at. No. Let's check back in
Speaker 1: with Jim. You remember Jim from the start of the episode.
Speaker 1: He'd hurt his foot at Amazon, and he was telling
Speaker 1: us that he feels workers are scared to report workplace
Speaker 1: injuries to Amazon for fear that they might lose their job. Obviously,
Speaker 1: Amazon doesn't fire them directly for getting injured, but as
Speaker 1: we heard from Jim earlier, he feels, as do other
Speaker 1: people that I've spoken to, that Amazon will find an
Speaker 1: excuse to get rid of you if you do hurt yourself.
Speaker 1: So I kept in contact with Jim to see how
Speaker 1: his injury was going, and Eventually it got to a
Speaker 1: point where he said, yeah, okay, he's gonna check himself
Speaker 1: into am Care and Care is Amazon's on site emergency
Speaker 1: clinic for workers. Now he found that after reporting into
Speaker 1: am Care telling them he had been injured at work,
Speaker 1: he found himself hounded by the managers. Now, maybe they
Speaker 1: just wanted to keep a real eye on him to
Speaker 1: make sure he was feeling better, but I don't think so.
Speaker 1: Here's what he had to say. So today, after every break,
Speaker 1: I had a manager asking me about my am care
Speaker 1: case and tell me to go talk to am care,
Speaker 1: uh to at least check in, even if I wanted
Speaker 1: to keep the case open all about the injury. So eventually,
Speaker 1: around four o'clock after like the third manager talked to me.
Speaker 1: And by the way, the way that the managers talk
Speaker 1: to you, it's very like agent Smith in the matrix
Speaker 1: because they it's never the same manager, and and like
Speaker 1: just like when they discipline you, it's always a manager
Speaker 1: that you don't typically see. Like they'll send you from
Speaker 1: they'll send you a manager from a different department because
Speaker 1: they don't want the manager that you talked to every day.
Speaker 1: And it's just supposed to build a positive relationship with
Speaker 1: to be the manager that punishes you. So the managers
Speaker 1: kind of just appeared out of nowhere, like like, okay,
Speaker 1: you're talking to me now, and never were reminding me
Speaker 1: to go talk to am Care about this injury case.
Speaker 1: So I finally went to am Care. Uh, and I said,
Speaker 1: and I'm good with closing the case now. My managers
Speaker 1: have helped me to accommodate and adjust to the situation
Speaker 1: and I'll deal with it now. Um. And she goes, oh, okay, Uh,
Speaker 1: so you want to close the case. I said, yeah,
Speaker 1: I want to close the case. I'm going to go
Speaker 1: talk to a doctor on my own time. And she goes, oh,
Speaker 1: if you're going to go talk to a doctor, then
Speaker 1: we got to proceed with the workers compensation claim. And
Speaker 1: I said, no, we're going to close the am Care case.
Speaker 1: And at this point, I am no longer comfortable sharing
Speaker 1: further medical information with Amazon. I could tell with like
Speaker 1: the doctor thing, she was like she was giving up
Speaker 1: to fight. She's like, Okay, so you're gonna go talk
Speaker 1: to your doctor and get a note, and and we're
Speaker 1: gonna have our notes and we're gonna have all this
Speaker 1: conversation here like like you could hear it in her voice.
Speaker 1: I could tell she was just probing for more information
Speaker 1: and she was just building a case that gainst the situation. So,
Speaker 1: as I said before, Jim is just one of several
Speaker 1: Amazon workers I've spoken to for Mega Corps so far.
Speaker 1: Bob known Jim for a while and I do trust him.
Speaker 1: He showed me photos of the forms, the injuries, and
Speaker 1: his work system, all sorts. With that said, I think
Speaker 1: it's clear here that as far as Jim is concerned,
Speaker 1: the managers at Amazon were more worried about having to
Speaker 1: compensate Jim for his injury than the fact he was
Speaker 1: injured at all. One last thing that I found funny
Speaker 1: here from Jim, I asked for a copy of the form,
Speaker 1: and the copying machine was broken. So that probably tells
Speaker 1: you how many other people are worried about protecting their
Speaker 1: rights when they come through the door. But of course
Speaker 1: the copy of machine was broken. Either way, Jim took
Speaker 1: a photo of the form and he showed me it.
Speaker 1: It's nothing interesting, but for the sake of transparency, it
Speaker 1: says the following. After careful consideration, I Jim requesting that
Speaker 1: my case with am Care be closed. This includes any
Speaker 1: ongoing care slash first aid and scheduled follow ups. I
Speaker 1: certify that I am making this request voluntarily, and I
Speaker 1: am doing so by my own choice, without duress or
Speaker 1: undue influence of any kind. I understand that this request
Speaker 1: does not impact my ability to return to am Care
Speaker 1: if my injury should begin to affect me again, or
Speaker 1: should I have another injury or illness. I understand I
Speaker 1: am free to return to am Care for treatment at
Speaker 1: any point in time. Then there's the associate signature, and
Speaker 1: then the day, which was fairly recently. Now that's just
Speaker 1: one example. Jim didn't hurt himself too badly, and he decided, right,
Speaker 1: he'll deal with this outside of Amazon, will go and
Speaker 1: talk to his doctor. But I think the most interesting
Speaker 1: thing about that last thing he said is that his
Speaker 1: manager seemed to be gearing up for some kind of
Speaker 1: argument when he mentioned he was going to go to
Speaker 1: his own doctor. It's like they wanted to settle everything
Speaker 1: in house, so does not have to compensate Jim monetarily
Speaker 1: for his injury at work in the Amazon warehouse. But
Speaker 1: like I said, this is just an example. Make of
Speaker 1: it what you will. Now, whilst I was editing this episode,
Speaker 1: something truly awful happened. An Amazon warehouse in Edwardsville, Illinois,
Speaker 1: in the US collapsed due to storms and a tornado.
Speaker 1: The roof caved in around eight thirty at night on December.
Speaker 1: So far, at least six people have died and there
Speaker 1: were many still missing, all presumed dead. Also, they were
Speaker 1: all Amazon workers. They were Austin J. McEwen twenty six,
Speaker 1: DeAndre S. Morrow, Kevin D. Dickey sixty two, Clayton Lynn Cope,
Speaker 1: Ethery s Heab t four and Larry E. Verdon. Now
Speaker 1: let me be clear, I am, of course not blaming
Speaker 1: Amazon for their deaths. Amazon is, of course not responsible
Speaker 1: for a shock tornado. In a statement of the press,
Speaker 1: they said the following quote, We're deeply saddened by the
Speaker 1: news that members of our Amazon family passed away as
Speaker 1: a result of the storm in Edwardsville, Illinois. Our thoughts
Speaker 1: and prayers with the victims, their loved ones, and everyone
Speaker 1: impacted by the tornado. We also want to thank all
Speaker 1: the first responders for their ongoing efforts on seen. We're
Speaker 1: continuing to provide support to our employees and partners in
Speaker 1: the area. End quote. Now they just said there that
Speaker 1: they're continuing to give support to their employees. Well are they.
Speaker 1: As this statement was released, Amazon workers began to talk online.
Speaker 1: One worker, Stefan Jose Jones, posted to Facebook saying that
Speaker 1: Amazon were threatening him with disciplinary for not coming back
Speaker 1: into work the very next day, even though the police
Speaker 1: had called off the area because of course there was
Speaker 1: destruction all over the place due to the fact the
Speaker 1: warehouse Ruford caved in and six people had just died.
Speaker 1: Here's what Stefan Jose Jones wrote on his Facebook page
Speaker 1: in full quote, I'm on the phone with Amazon E
Speaker 1: r C and they're telling me I'll be marked as
Speaker 1: a missing shift, even though the state police just told
Speaker 1: me to go home. Then he got the nerve to
Speaker 1: get smart with me and say if I want the
Speaker 1: points removed, I need to go back to the site
Speaker 1: and speak to HR. There is no HR or management office.
Speaker 1: It's buried and the building is surrounded by emergency management
Speaker 1: and cops. All I know is they better pay me
Speaker 1: and relocate us to d l I five or something.
Speaker 1: The whole weird thing is all week building maintenance and
Speaker 1: different crews have been in there watching us, doing inspections
Speaker 1: on the equipment and started hiring for the Safety Committee
Speaker 1: yesterday end quote. Another Amazon worker, Leslie Campbell, wrote the
Speaker 1: following on Twitter quote. I'm an Amazon worker in Kentucky.
Speaker 1: Tornado hit two miles from my house and I physically
Speaker 1: couldn't get to work for my shift. The e C
Speaker 1: team told me that they had no record of tornadoes
Speaker 1: in Kentucky and couldn't help me with not getting attendance
Speaker 1: time reduced for today. My house plus many others are
Speaker 1: still without power, but that pels in comparison to the
Speaker 1: loss of life and homes that others have gone through
Speaker 1: in the grand scheme of today, My family and I
Speaker 1: were lucky end quote. So before the bodies of six
Speaker 1: Amazon workers killed in a tragic natural disaster were barely
Speaker 1: even cold, Amazon told workers that they had to get
Speaker 1: back to work the very next day. So if you
Speaker 1: work on Amazon and you work across the street from
Speaker 1: the collapse building, you are to report to your shift
Speaker 1: starting at twelve pm tomorrow tomorrow. And they said that
Speaker 1: they're providing support to their employees and partners in the area.
Speaker 1: It doesn't sound like it to me. There's one more
Speaker 1: thing that I want to mention in regards to the
Speaker 1: tragedy in Illinois. This came in just as we were
Speaker 1: ready to publish this episode. Thank you to everyone that
Speaker 1: sends it to me. This was first reported by more
Speaker 1: Perfect Union and Excellent platform that's dedicated to building a
Speaker 1: better environment for all working people. They specialize in getting
Speaker 1: information out there into the media about various situations with
Speaker 1: unions and what have you. They published a text message
Speaker 1: from Larry Verdon. Remember we mentioned him earlier. He was
Speaker 1: one of the people who died when the tornado hit
Speaker 1: the Amazon warehouse. This is a tragic text message that
Speaker 1: he sent to his girlfriend. It says, quote Larry, well,
Speaker 1: I will be home after the storm his girlfriend. What
Speaker 1: do you mean, Larry, Amazon won't let us leave his girlfriend?
Speaker 1: All it's doing here is lightning? So what are you doing?
Speaker 1: I hope everything is okay. I love you? End quote.
Speaker 1: Of course, Larry never replied. Sadly, he was killed when
Speaker 1: the roof caved in the Amazon warehouse. He leaves behind
Speaker 1: four children. Now, there's no more information out there yet
Speaker 1: regarding what Larry said, saying that Amazon wouldn't let them leave,
Speaker 1: but as comes in, we will keep you updated. To
Speaker 1: some this might seem unrelated, but one day after the
Speaker 1: tragedy at the Amazon warehouse in Illinois, Jeff Bezos launched
Speaker 1: another one of his Blue Origin rockets into near space.
Speaker 1: We'll go into Blue Origin in another episode, but basically
Speaker 1: it's Jeff's commercial space flight venture. It's something he said
Speaker 1: when it launched that all Amazon customers and employees paid
Speaker 1: for I want to think every Amazon employee and every
Speaker 1: Amazon customer, because you guys paid for all this. Personally,
Speaker 1: I think it was bad taste not to postpone the flight,
Speaker 1: considering six of those said employees were just killed under
Speaker 1: the weight of a collapsing Amazon warehouse as a tornado
Speaker 1: tour through it. But that's just me. In the next
Speaker 1: episode of Mega Corp, we'll be looking into how exactly
Speaker 1: Jeff Bezos made so much money through Amazon and how
Speaker 1: he's managed to wrangle it that he paid no corporation
Speaker 1: tax in the UK last year whilst making a sales
Speaker 1: income of forty four billion euros in Europe. We'll go
Speaker 1: over that next week on Megacorp. Megacorp is made by
Speaker 1: my production company H eleven for cool Zone Media. It's written, researched,
Speaker 1: and produced by myself, Jake Hanrahan. It was also produced
Speaker 1: by Sophie Lichtman. Music is by Some Black, graphics by
Speaker 1: Adam Doyle and sound engineering by Splicing Block. If you
Speaker 1: want to get in touch, follow me on social media
Speaker 1: at Jake Underscore Hanrahan. That's h A n I A
Speaker 1: h A n m.