1 00:00:00,320 --> 00:00:05,640 Speaker 1: Uh, this is taking stock with Pim's Box and Kathleen 2 00:00:05,720 --> 00:00:11,039 Speaker 1: Hayes on Bloomberg Radio. Retail sales, the consumer, what's driving 3 00:00:11,560 --> 00:00:14,720 Speaker 1: uh the economy forward or not? As the case, maybe 4 00:00:14,760 --> 00:00:17,320 Speaker 1: it looks like in August, maybe the consumer took the 5 00:00:17,360 --> 00:00:19,640 Speaker 1: foot off the gas, maybe even put the brakes on 6 00:00:19,720 --> 00:00:21,800 Speaker 1: a bit. We're gonna find out what it means for 7 00:00:22,079 --> 00:00:26,200 Speaker 1: various kinds of retailers and for spending overall. We're happy 8 00:00:26,239 --> 00:00:29,200 Speaker 1: to welcome back to the show now Kristen Ben's. She's 9 00:00:29,280 --> 00:00:32,920 Speaker 1: president of Talented Blonde ll l C, a well recognized 10 00:00:33,080 --> 00:00:35,760 Speaker 1: retail expert, and you can follow her on Twitter at 11 00:00:35,960 --> 00:00:40,159 Speaker 1: the Talented Blonde Kristen. The headline retail sales of what 12 00:00:40,320 --> 00:00:43,120 Speaker 1: down zero point one percent? Uh? Take out autos down 13 00:00:43,240 --> 00:00:47,239 Speaker 1: minus point three and within that we saw weakness and 14 00:00:47,320 --> 00:00:52,160 Speaker 1: some key things like building materials and department stores didn't 15 00:00:52,159 --> 00:00:54,960 Speaker 1: look so hot. How does how do retailers look to 16 00:00:54,960 --> 00:00:58,920 Speaker 1: you broadly right now? Well? Not so hot as an understatement, 17 00:00:58,960 --> 00:01:02,440 Speaker 1: as you know. And sure Kim Alwaya on on this shortly. Um, 18 00:01:02,480 --> 00:01:05,040 Speaker 1: you know, retail it's a tough spot to be in 19 00:01:05,120 --> 00:01:08,280 Speaker 1: right now. And what I'm seeing from these numbers is 20 00:01:08,400 --> 00:01:10,720 Speaker 1: you know, I think the consumer is quite healthy. Um. 21 00:01:10,760 --> 00:01:12,880 Speaker 1: I think she's healthy. I think she's spending. She's just 22 00:01:12,959 --> 00:01:16,080 Speaker 1: not spending in traditional areas where Wall Street wants her 23 00:01:16,120 --> 00:01:19,039 Speaker 1: to spend. She's not spending at department stores. Um. But 24 00:01:19,120 --> 00:01:21,800 Speaker 1: she's definitely spending online as we saw those non store 25 00:01:21,840 --> 00:01:24,480 Speaker 1: retail numbers, which is a proxy for online spending in 26 00:01:24,480 --> 00:01:26,840 Speaker 1: those world I believe sixteen point five percent. Correct me 27 00:01:26,880 --> 00:01:30,160 Speaker 1: if I'm wrong, Kristen. I want to know whether we're 28 00:01:30,160 --> 00:01:35,040 Speaker 1: going to have a digital Christmas, A digital Christmas. Yeah. 29 00:01:35,080 --> 00:01:36,959 Speaker 1: I think now we're in this you know, kind of 30 00:01:37,000 --> 00:01:41,000 Speaker 1: Instagram Snapchat economy, and I think you're definitely going to 31 00:01:41,040 --> 00:01:43,560 Speaker 1: have a digital Christmas, especially if Amazon has anything to 32 00:01:43,560 --> 00:01:47,160 Speaker 1: say about that. It's all drones, man, drones. Yeah. I 33 00:01:47,200 --> 00:01:50,720 Speaker 1: just do want to point out that maybe the uh 34 00:01:50,840 --> 00:01:53,800 Speaker 1: six percent you saw was year over year, because according 35 00:01:53,840 --> 00:01:57,760 Speaker 1: to Mickey Leafley over at Barrenburg, there was actually a 36 00:01:57,840 --> 00:02:01,040 Speaker 1: zero point three percent decline in non story retail sales 37 00:02:01,160 --> 00:02:04,960 Speaker 1: in August and it was notable. Noticeable. Notable, he said, 38 00:02:05,360 --> 00:02:09,079 Speaker 1: because it was the first decline since January of twenty fifteen. 39 00:02:09,200 --> 00:02:11,680 Speaker 1: Non story retail sales have been growing at a solid 40 00:02:11,680 --> 00:02:14,680 Speaker 1: pace as people book, you know, shift over to online buying. 41 00:02:14,800 --> 00:02:16,919 Speaker 1: So I think at least Mickey Leavy was taking that 42 00:02:17,000 --> 00:02:19,160 Speaker 1: as a bit of a red flag to even see 43 00:02:19,560 --> 00:02:23,160 Speaker 1: online sales pull back for a month. That was your 44 00:02:23,200 --> 00:02:26,920 Speaker 1: and your just to clarify, Um, I'm not worried, uh 45 00:02:26,919 --> 00:02:29,040 Speaker 1: with with the rise of retail that we're seeing in 46 00:02:29,080 --> 00:02:32,600 Speaker 1: the way that people are buying, it's it's much more experiential, 47 00:02:33,240 --> 00:02:36,959 Speaker 1: So experiences and experience a retail rule of the day. Um. 48 00:02:37,000 --> 00:02:38,280 Speaker 1: You know, if you just take a look at any 49 00:02:38,280 --> 00:02:41,600 Speaker 1: social media, it's less about what I'm wearing and more 50 00:02:41,639 --> 00:02:44,359 Speaker 1: about where I am, what I'm doing. Time is luxury 51 00:02:44,680 --> 00:02:47,320 Speaker 1: and how are we spending that time. And I want 52 00:02:47,320 --> 00:02:49,640 Speaker 1: to show the world what I'm doing with my time 53 00:02:49,639 --> 00:02:52,359 Speaker 1: with my family, with my friends, with my partner, etcetera. 54 00:02:52,360 --> 00:02:55,760 Speaker 1: And I think that is the new currency is experiences. 55 00:02:56,240 --> 00:02:58,800 Speaker 1: I wanted to if I could get your your reaction 56 00:02:58,840 --> 00:03:01,320 Speaker 1: to a report from red tail Next that says that 57 00:03:01,400 --> 00:03:05,200 Speaker 1: digital sales are going to climb to six teament of 58 00:03:05,320 --> 00:03:10,160 Speaker 1: total retail sales. That's up from fourteen point four last year, 59 00:03:10,480 --> 00:03:15,320 Speaker 1: and that also includes in the perspective and eleven decline 60 00:03:15,720 --> 00:03:19,720 Speaker 1: in brick and mortar store traffic that happened in November. Absolutely. 61 00:03:19,880 --> 00:03:22,080 Speaker 1: I mean, look what's happening with Macy's, which is you know, 62 00:03:22,120 --> 00:03:24,880 Speaker 1: a proxy and you know I'm I'm an excellemnite, and 63 00:03:24,960 --> 00:03:27,120 Speaker 1: so eight years ago today, you know, we were all 64 00:03:27,160 --> 00:03:31,160 Speaker 1: too big to fail, right, including retail. And what people 65 00:03:31,200 --> 00:03:34,160 Speaker 1: don't know is that Macy's is like the top three 66 00:03:34,680 --> 00:03:38,080 Speaker 1: digital retailer out there. It's one of the largest internet 67 00:03:38,120 --> 00:03:40,880 Speaker 1: companies in the world. And if Macy's can't make that work, 68 00:03:41,400 --> 00:03:44,800 Speaker 1: as we've seen with some massive store closings that they're planning, um, 69 00:03:44,880 --> 00:03:47,400 Speaker 1: they begin an upgrade this week because of it, um, 70 00:03:47,440 --> 00:03:49,680 Speaker 1: that doesn't bode well for the rest of retail. So really, 71 00:03:49,720 --> 00:03:52,320 Speaker 1: we are obviously in that in that digital economy, and 72 00:03:52,360 --> 00:03:55,920 Speaker 1: I do believe we will see a digital Christmas back 73 00:03:55,920 --> 00:04:00,840 Speaker 1: to you. Okay, so what about the home improvement chains, 74 00:04:00,920 --> 00:04:03,560 Speaker 1: because they've been uh, you know, pretty popular with a 75 00:04:03,600 --> 00:04:06,280 Speaker 1: lot of investors, they had a not so good quarter. 76 00:04:06,440 --> 00:04:09,440 Speaker 1: Is this a one month affair? Is this a trend? 77 00:04:09,480 --> 00:04:12,280 Speaker 1: Are our people pulling back from home improvement, which has 78 00:04:12,320 --> 00:04:14,480 Speaker 1: been a pretty big trend for a while. I think 79 00:04:14,520 --> 00:04:16,880 Speaker 1: it could be cyclical. But also if we want to 80 00:04:16,880 --> 00:04:20,880 Speaker 1: look at companies like Airbnb and that whole trend of 81 00:04:21,040 --> 00:04:25,000 Speaker 1: you know, um kind of renting your experience UM not 82 00:04:25,040 --> 00:04:28,720 Speaker 1: necessarily hotels, but also UM in other housing. I think 83 00:04:28,760 --> 00:04:31,640 Speaker 1: people are going to start seeing this other revenue stream 84 00:04:32,200 --> 00:04:35,680 Speaker 1: UM by you know, having people come in and occupy 85 00:04:35,839 --> 00:04:39,440 Speaker 1: space and make money from that space, and that means 86 00:04:39,440 --> 00:04:42,360 Speaker 1: their home and oftentimes improving their homes. So I would 87 00:04:42,400 --> 00:04:45,600 Speaker 1: see that that indust ruby bony well um as opposed 88 00:04:45,640 --> 00:04:50,479 Speaker 1: to not what about the ups uh not a parcel 89 00:04:50,600 --> 00:04:56,039 Speaker 1: service rate increase that's effective December the twenty six, that day, 90 00:04:56,200 --> 00:05:00,000 Speaker 1: right after Christmas, US ground service daily delivery will increase 91 00:05:00,080 --> 00:05:04,400 Speaker 1: by about five cent uh and the freight U UPS 92 00:05:04,440 --> 00:05:06,960 Speaker 1: Freight announced an average of about a five percent channel 93 00:05:07,040 --> 00:05:11,520 Speaker 1: increase that was effect that's effective September. Well, I think 94 00:05:11,560 --> 00:05:13,600 Speaker 1: you're going to see that, you know, cost of doing 95 00:05:13,600 --> 00:05:15,760 Speaker 1: business for for lack of a better term, being passed 96 00:05:15,800 --> 00:05:18,200 Speaker 1: on to the consumer and there's really nothing we can 97 00:05:18,240 --> 00:05:20,720 Speaker 1: do about that, especially with all this sports drama. I 98 00:05:20,720 --> 00:05:23,240 Speaker 1: think you're going to see a spike in retail pricing 99 00:05:23,320 --> 00:05:26,560 Speaker 1: and definitely a spike in shipping. Is that kind of 100 00:05:26,600 --> 00:05:30,600 Speaker 1: you know, plays its self out within the holiday season. 101 00:05:31,600 --> 00:05:33,279 Speaker 1: I want to Thank you very much for joining us. 102 00:05:33,360 --> 00:05:39,320 Speaker 1: Kristen Bentz is president of Talented Blonde. They're based in Phoenix, Arizona. 103 00:05:39,680 --> 00:05:44,560 Speaker 1: You can follow Kristen on Twitter at Talented Blonde. This 104 00:05:44,680 --> 00:05:47,920 Speaker 1: is taking Stock, I'm pim Fox my co host Kathleen Hayes. 105 00:05:48,440 --> 00:05:56,320 Speaker 1: This is Bloomberg. Yeah,