Speaker 1: What's going on. I'm Richdmiro and this is Rich on Tech,
Speaker 1: the podcast where I talk about the tech stuff I
Speaker 1: think you should know about, and it's where I answer
Speaker 1: the questions that you send me. Thanks so much for
Speaker 1: listening to the podcast. This is a special edition. I'm
Speaker 1: gonna do all your questions. I've gotten so many questions
Speaker 1: it has become almost a full time job. And they're
Speaker 1: coming in from everywhere too. This is the weird thing,
Speaker 1: not just California, not just some of the stations that
Speaker 1: I'm on across the US, but kind of like everywhere.
Speaker 1: So it's been really interesting. It's been really fun through
Speaker 1: the pandemic. I feel like I've gotten to know a
Speaker 1: lot of you through Instagram and Facebook and all these
Speaker 1: different places that you get your questions in. So I've
Speaker 1: got a whole bunch of questions here that I've printed
Speaker 1: out for my email, and I am going to do
Speaker 1: my best to get through as many of them as possible,
Speaker 1: and I'm going to be mixing in some other stuff
Speaker 1: along the way. I want to talk first off about
Speaker 1: five G because I've been using the Note twenty Ultra,
Speaker 1: which if you listen to the last show, you know
Speaker 1: it's a really good phone. In fact, I'm so tempted
Speaker 1: to switch to that phone, but I'm not sure if
Speaker 1: I can give up everything just yet with my iPhone
Speaker 1: and especially the Apple Watch. Although there is a new
Speaker 1: fitbit that's coming out that kind of rivals the Apple
Speaker 1: Watch for me, So we will see. Maybe that will
Speaker 1: be the winning combination. But the Note twenty Ultra is
Speaker 1: a little bit big, especially because you have to have
Speaker 1: a case on it. But anyway, so I have been
Speaker 1: kind of checking out five G in different ways, and
Speaker 1: I have a pretty good understanding at this point of
Speaker 1: the five G offerings from T Mobile, also at and
Speaker 1: T and to a lesser extent, Verizon, because I've yet
Speaker 1: to step into a five G area with Verizon, because
Speaker 1: I believe they are far and few between, few and
Speaker 1: far between, far and few between whatever it is, so
Speaker 1: T Mobile. The sim card that Samsung sent with the
Speaker 1: review unit of the Galaxy Ultra was a T Mobile
Speaker 1: sim and that was a five G SIM card five
Speaker 1: G phone. And I'll be honest, I really am not
Speaker 1: impressed with the five G that I saw on the
Speaker 1: T Mobile network. Now I'm not saying it's not going
Speaker 1: to be good in the future. But it's one of
Speaker 1: these things where I really wanted to believe in it
Speaker 1: and love it and couldn't wait to try it because
Speaker 1: you see all these ads and all these things that
Speaker 1: they've been saying about how they are building like the
Speaker 1: first true five G network everywhere, and they switched the
Speaker 1: switch and it was everywhere all at once, really cool.
Speaker 1: And you have a five G signal on the phone.
Speaker 1: The little indicator looks awesome, but when you'd go to
Speaker 1: use it, there were so many times when I couldn't
Speaker 1: even get a good signal. It was super slow. It
Speaker 1: was worse than LTE. I would switch back to LTE.
Speaker 1: So I don't think it's there just yet. And it's
Speaker 1: fine if you have a five G phone and you
Speaker 1: got five G, but I guess my thesis here is
Speaker 1: that you don't necessarily need to switch to five G
Speaker 1: to right now now. On the flip side, AT and
Speaker 1: T another phone I have was a AT and T
Speaker 1: simcard that they sent to test out the five G there,
Speaker 1: and I will say very impressed with the five G
Speaker 1: on AT and T. It has a signal and a
Speaker 1: lot of places, not as many as the T mobile,
Speaker 1: but the signal when it was there worked a lot better.
Speaker 1: And I'm talking great speeds like one hundred plus in
Speaker 1: a lot of places. So this is just my observations.
Speaker 1: It's casual. There's nothing specific or scientific about this. I'm
Speaker 1: just telling you my casual observations. Now, I am considering
Speaker 1: a switch to AT and T because of this. If
Speaker 1: I do get a five G phone, I think that
Speaker 1: AT and T would be the network to be on
Speaker 1: right now. Verizon, which is my personal carrier, they don't
Speaker 1: have five G. But the thing about Verizon is that
Speaker 1: they're so solid just everywhere that it's just like one
Speaker 1: of these things, where do you need five G? I mean,
Speaker 1: how many things are you really doing on your phone
Speaker 1: where you need a signal faster than you get with
Speaker 1: your current provider. I'm not sure. Now. For me personally,
Speaker 1: as a content creator, journalist, someone who's uploading to Instagram
Speaker 1: and Facebook and videos and all that good stuff, it
Speaker 1: would help me to have something that's really fast all
Speaker 1: the time. And so for that reason, I think the
Speaker 1: AT and T network would be awesome. Verizon apparently is
Speaker 1: just stupid fast when you have a signal, but there's
Speaker 1: not many places you have a signal, so Anyway, I
Speaker 1: just figured i'd give you a little update on the
Speaker 1: whole five G situation from my personal standpoint, and I'm
Speaker 1: excited for it, and personally, it's funny because I love
Speaker 1: T Mobile as a company. I think I've said this before.
Speaker 1: I love them as a company just the way that
Speaker 1: they don't really mess with you is very straightforward, and
Speaker 1: so that's what I like about them. But I just
Speaker 1: feel like the signal sometimes lags the advertising that you see.
Speaker 1: But I'm also one of those people where when I
Speaker 1: like a product, I'm willing to stick with it and
Speaker 1: kind of stick to it. So I don't know. Anyway,
Speaker 1: let's get to the first question. This comes from Christine Turner.
Speaker 1: She writes, I need to buy a new router and
Speaker 1: really need a quiet one, quiet one along with it
Speaker 1: being strong. There are so many to choose from and
Speaker 1: it's driving me crazy, so I thought i'd ask the expert. Also,
Speaker 1: what brand was the twenty seven dollars earbuds on Amazon
Speaker 1: that you tried out? The Samsung ones don't fit me
Speaker 1: and they drop out. Thanks so much, Christine. Well, the
Speaker 1: Wi Fi signal, I'm not sure what you mean by
Speaker 1: a quiet one. I don't know of a loud router,
Speaker 1: but the routers the I have a lot of experience
Speaker 1: with these Wi Fi routers because I've recently upgraded my
Speaker 1: internet at home and so I've been getting the new
Speaker 1: euro devices that can handle the higher speeds. So I've
Speaker 1: got now three of them in my house, and my
Speaker 1: speeds are okay. I wouldn't say it's amazing. I'm getting
Speaker 1: a thousand down at the at the at the origination point,
Speaker 1: I guess the source, you can say, and then when
Speaker 1: I get it into the other areas, I'm getting about
Speaker 1: three hundred, maybe three point fifty on a good day,
Speaker 1: and sometimes less than that. So I still feel like
Speaker 1: I can do some more work to get this signal better,
Speaker 1: but it's still pretty good. I mean, I'm very happy
Speaker 1: with it. So the routers i'd recommend are anything with
Speaker 1: a mesh network, which is pretty much all the routers
Speaker 1: at this point. But the brands that I like and
Speaker 1: the brands that I know are Euro, which I feel
Speaker 1: like is kind of like the gold standard. Then you
Speaker 1: also have Google, Nest Wi Fi, which you know, I
Speaker 1: think works pretty well as well and a lot of
Speaker 1: people like it, and then neckgar Orby I have not
Speaker 1: tested that personally, but I do believe that they do
Speaker 1: a good job because I get a lot of reviews
Speaker 1: from people saying they love it. As for the earbuds,
Speaker 1: so this was something called Let's Fit, and this was
Speaker 1: a story we did on ktla a couple months ago,
Speaker 1: and this company reached out to me Let's Fit, and
Speaker 1: they said, hey, do you want to try these earbuds
Speaker 1: that are dirt cheap. They're only I think it was
Speaker 1: twenty eight dollars. They're called the Let's Fit T thirteen,
Speaker 1: and I'm telling you, this was the most popular story
Speaker 1: I've I think ever done on ktla. And these are
Speaker 1: now twenty one dollars on Amazon. They have four and
Speaker 1: thirty six reviews. I got a ton of emails from
Speaker 1: people that purchase these and said they love them. And
Speaker 1: I've done sound tests of these devices and I will
Speaker 1: say they sound better than a majority of the more
Speaker 1: expensive earbuds. And they're only twenty one dollars. They don't
Speaker 1: sound better than the AirPods, but they do sound really
Speaker 1: really good for the price. I mean, for twenty one dollars,
Speaker 1: you can't go wrong. So again, those are the Let's
Speaker 1: Fit T thirteen earbuds on Amazon. Fantastic little device for
Speaker 1: that price. All right, let's move on. Oh you know what,
Speaker 1: let me tell a story real quick. This was kind
Speaker 1: of crazy, So I just mentioned that I ordered the
Speaker 1: Euro so I've been these things. The Eros are kind
Speaker 1: of tough to get. I used to have the old Euros,
Speaker 1: which were just the Euro, not the pro and the beacons.
Speaker 1: And so when I got the new Internet, I realized
Speaker 1: you needed the faster eros, which are called the euro Pros,
Speaker 1: which have the tryband. It's a whole bunch of stuff
Speaker 1: that you don't necessarily need to know. Well, unless you
Speaker 1: have really high speed Internet then you should know. But
Speaker 1: the Eros are like sold out everywhere, so I've been
Speaker 1: tracking them. You just can't go on Amazon and buy them.
Speaker 1: So I had to buy it from a third party retailer,
Speaker 1: you know, another big name which I won't mention, but
Speaker 1: you know it rhymes with let's see nest guy, That's
Speaker 1: what it rhymes with. And I get this package in
Speaker 1: the mail after a week and I open it up
Speaker 1: and the first thing I realized there's no shrink wrap
Speaker 1: on my Euro box. I'm like, that's weird, because the
Speaker 1: last one I ordered from the same exact place, by
Speaker 1: the way, had shrink wrap on it, and so I go,
Speaker 1: all right, well, I don't know, maybe they for eco
Speaker 1: friendly reasons, they don't shrink wrap them anymore. Well, next thing,
Speaker 1: you know, I open it up and I'm like, that's weird.
Speaker 1: The cord is kind of like mushed and smushed, and
Speaker 1: you know how you ever, you know how you take
Speaker 1: a cord apart and you have to put it back together.
Speaker 1: You never get it exactly right. Then the court also
Speaker 1: had some scotch tape on it. I was like, that's
Speaker 1: definitely not how euro packages their boxes. Then I look
Speaker 1: at the Ethernet cable and it's also repackaged, and also,
Speaker 1: by the way, there was a hair stuck in the tape.
Speaker 1: I'm like, this is okay, this is clearly an open
Speaker 1: box that they sent me. I ordered a new one. Ah,
Speaker 1: this is kind of annoying. So I call the company.
Speaker 1: Of course, it took a half an hour to get
Speaker 1: someone on the phone, and they say, allay, well we'll
Speaker 1: send you a new one. No real apology, just oh,
Speaker 1: we'll send you a new one. And I have to
Speaker 1: send back this one. And I said, well, that's kind
Speaker 1: of a pain. I mean, I'm fine keeping this because
Speaker 1: this is clearly an open box. I'm sure it works fine,
Speaker 1: you know. Can you just give me a credit for
Speaker 1: my trouble and I'll just keep this one. You don't
Speaker 1: have to spend the money to send me a new one.
Speaker 1: I don't have to spend the money to send back
Speaker 1: the old one. And they said, all right, hold on.
Speaker 1: After about ten minutes on hold, they finally come back
Speaker 1: with their offer and they say, all right, we'll give
Speaker 1: you a twenty dollars credit. Twenty bucks on a two
Speaker 1: hundred dollars device. I was thinking more like forty or fifty.
Speaker 1: The whole reason I didn't buy it on eBay is
Speaker 1: because I didn't want a new one, and on eBay
Speaker 1: I could have saved fifty dollars if I would have
Speaker 1: ordered it used. So this whole thing is going on,
Speaker 1: but you know, I just wanted to make things a
Speaker 1: little bit easier, so I decided to keep it. And
Speaker 1: now I've got the device and it's it's working just fine.
Speaker 1: All right. Now that you know that story, let's move
Speaker 1: on to a question from Franci. Francie says, Hey, Rich,
Speaker 1: I need your expertise, advice. You have two handsome kids. Well,
Speaker 1: thank you. I have two beautiful girls, nine and seven,
Speaker 1: and now with homeschool, I'm having problems finding the best
Speaker 1: headphones that are safe kids hearing. My daughters don't like
Speaker 1: the earbuds they prefer over the ear headphones, but they
Speaker 1: also need a microphone to talk with the teacher, and
Speaker 1: one that's comfortable five hours in class, also safe on
Speaker 1: the volume, no super loud to protect their hearing. The
Speaker 1: best ones are super expensive. We've already spent money on
Speaker 1: two computers. Now we need headphones. This homeschool situation is hard,
Speaker 1: but better to be safe than sorry with this virus.
Speaker 1: Hopefully you can help me, so I will tell you
Speaker 1: what I think are really good headphones. And I can't
Speaker 1: take I can't take the credit for this because we
Speaker 1: interviewed a person named Lauren Dragon over at the Wirecutter,
Speaker 1: which is a great reviews website, and when I talk
Speaker 1: to her about the best headphones, she said, these are
Speaker 1: the best, and the best are pure O p R
Speaker 1: specifically the BT twenty two hundreds or I guess two
Speaker 1: twenty two hundred s and these are ninety dollars. But
Speaker 1: what I would recommend is that you want to make
Speaker 1: sure that you look for some sort of discount and
Speaker 1: right now maybe they're not offering them. But I've noticed
Speaker 1: if you kind of watch the website, and this is
Speaker 1: true of a lot of websites, just kind of oh wow,
Speaker 1: look at this. See that my little Honey extension Honey
Speaker 1: fifteen fifteen percent discount exclusive from Honey. So again, have
Speaker 1: one of these things. I really like this Honey. I
Speaker 1: wouldn't say I really like it, but it's definitely gotten
Speaker 1: me some discounts. But what's the website for that? Is
Speaker 1: it get Honey dot com? Uh yeah, get Honey dot
Speaker 1: com or Join Honey there it is join Honey dot
Speaker 1: com and that's a browser extension that looks for coupon
Speaker 1: codes automatically. But anyway, they have a fifteen percent. But
Speaker 1: Puro I think is the best because exactly what you're saying, Francy.
Speaker 1: They hit all the marks. They have volume limiting, which
Speaker 1: is really good, they go over your ears, and they
Speaker 1: also have a microphone, and they're super comfortable and they
Speaker 1: last forever. So these are the headphones myke have after
Speaker 1: Lauren recommended them, and Lauren tests headphones for a living.
Speaker 1: So when she said that these are the best. I
Speaker 1: took her word for it, and we've been using them
Speaker 1: ever since and they are fantastic. My kids love them.
Speaker 1: They've had them for I think two years now, and
Speaker 1: believe me, they're not taking care of them like you know,
Speaker 1: sitting there putting them back in their cases and stuff.
Speaker 1: They're just using them all over the place and we've
Speaker 1: had no problems and they work great. They also work
Speaker 1: Bluetooth or wired, which I really like as well. So
Speaker 1: again look up. The website is Purosound purosound dot com.
Speaker 1: And I just mentioned the BT twenty two s, but
Speaker 1: there are a twenty two hundred s, but there are
Speaker 1: a whole bunch of different headphones. They have them for
Speaker 1: adults and kids. But that is going to be I
Speaker 1: think the best case scenario, all right, Mary says, hey, Rich,
Speaker 1: I watch you regularly. I saw the info on the
Speaker 1: Google Pixel recorder on KTLA this morning. I have a
Speaker 1: Pixel one and I went to the Place store to
Speaker 1: find it. However it's not listed. Hmm. The website shows
Speaker 1: a similar icon, but it's not from Google like yours.
Speaker 1: I found the voice recorder smart Moby Tools. I'm unable
Speaker 1: to locate the exact recorder in my Google Pixel Play store.
Speaker 1: Is there anything I can do to locate the app
Speaker 1: that you mentioned? So I did a little digging on
Speaker 1: this one, and it turns out that the recorder app
Speaker 1: is only compatible with Pixel two and up. So Mary,
Speaker 1: you are out of luck on this one. And this
Speaker 1: is another thing that happens very often when I talk
Speaker 1: about things on TV and I notice this on my
Speaker 1: Facebook page, I notice it on Twitter, I notice it
Speaker 1: on email. People for some reason think that they know
Speaker 1: what I'm talking about and just google things, and next
Speaker 1: thing you know, they're emailing me saying, Rich, I bought
Speaker 1: this and it's you. You were wrong, this is not
Speaker 1: or this is cheaper than what you said or what
Speaker 1: you got it. This is why I do the blog
Speaker 1: post on ktla dot com and on my website. I
Speaker 1: make sure that I give you the direct links to
Speaker 1: the things I'm talking about. If you just go on
Speaker 1: Google Play and Google recorder app, what do you think
Speaker 1: is gonna happen. You're gonna find some random app, not
Speaker 1: the exact what I'm recommending. And this was part of
Speaker 1: a story I did on KTLA about transcription apps, and
Speaker 1: I did some really good recommendations and I'll just go
Speaker 1: through them really quickly. Number one was Google Docs. You
Speaker 1: can do voice typing in Google Docs. Number two is
Speaker 1: Office three sixty five. They launched a new transcribe feature
Speaker 1: where you can upload audio and it will transcribe it,
Speaker 1: or you can just tap dictate and it will do
Speaker 1: something similar. The Google Recorder app is only available for
Speaker 1: the Google Pixel, but I'll be honest, I was able
Speaker 1: to install it on my Samsung As or the Samsung
Speaker 1: and testing, I should say, with an APK that I
Speaker 1: got from Xda, say that ten times fast. Now, I
Speaker 1: don't recommend you install APKs unless you know what you're doing,
Speaker 1: because there could be some security issues. I trust XDA
Speaker 1: and I did install it and it works fine on
Speaker 1: the Samsung. Doesn't work on every phone, and i'd recommend
Speaker 1: this to Mary, but I'm not sure that I want
Speaker 1: to be recommending people downloading and installing APKs because you
Speaker 1: have to allow your phone to install things outside Google Play,
Speaker 1: and unless you're a total nerd and not what you're doing,
Speaker 1: that could be a bad thing. So anyway, that's the
Speaker 1: Google Recorder app. If you do want something similar that
Speaker 1: works on all androids and iPhones, I recommend an app
Speaker 1: called Otter Ai and you get six hundred minutes of
Speaker 1: free transcription each month, and then finally Descript. This is
Speaker 1: the one that's great for Zoom calls because Otter works
Speaker 1: with Zoom as well. But Descript lets you upload a
Speaker 1: recorded Zoom call and they will transcribe it. Unfortunately, that
Speaker 1: one's only good for three hours a month. After that
Speaker 1: it's twelve dollars a month. So to answer your question, Mary,
Speaker 1: the pixel the recorder thing from Google is amazing. I've
Speaker 1: been using that the most because it's so easy. In fact,
Speaker 1: I use it to transcribe almost all of the virtual
Speaker 1: meetings that I've had in interviews because I just love
Speaker 1: having the transcript and it's unlimited, it's as long as
Speaker 1: you want, and it kind of works. So Mary, if
Speaker 1: you're not open to upgrading your phone, then you're probably
Speaker 1: gonna have to do Otter for now. But good question,
Speaker 1: and yeah it happens. Not every app is compatible with
Speaker 1: every Android phone, and that you know, when I do
Speaker 1: my stories, I do think about this stuff. I do
Speaker 1: try to make sure that I find stuff that works
Speaker 1: with a lot of different phones and platforms and cross
Speaker 1: platforms especially. You know, I could do only iPhone apps
Speaker 1: all the time, but then people email me like, rich,
Speaker 1: what about Android. I'm like, I know a lot of
Speaker 1: apps come out on Android first, all right, sorry, on
Speaker 1: iPhone first, and then they come to Android, and so
Speaker 1: that's you know, the problem there. So I always try
Speaker 1: to think about, okay, is this app available on both?
Speaker 1: That's really what I'm trying to do, all right. Next
Speaker 1: question coming from oh classy lady, classy lady. A classy
Speaker 1: lady on AOL says, how do you screenshot on a
Speaker 1: Galaxy X pro cover? How do you screenshot on a
Speaker 1: Galaxy x Pro cover? So what I've discovered is screenshotting
Speaker 1: is pretty much usually the same across Android. It's usually
Speaker 1: the down especially on the Samsung. It's the volume down
Speaker 1: along with the power button, and you hold that down
Speaker 1: for about a second and then you release. You'll see
Speaker 1: your screen turn white with a flash, and then it
Speaker 1: will take the screenshot. On the iPhone, it's the opposite.
Speaker 1: It is the volume up and the power button at
Speaker 1: the same time. Or I guess I should say side
Speaker 1: button on the new phones, so power button as well
Speaker 1: as the up button on the iPhone that will take
Speaker 1: the screenshot. So those are the two ways to take
Speaker 1: the screenshots. There are also other ways on some of
Speaker 1: the phones. On the Samsung or what was it not
Speaker 1: was it the Samsung, you can do like these gesture controls.
Speaker 1: You can also do the little s pen if you
Speaker 1: have one of the notes, you can also do I
Speaker 1: think on the samsungs you can wave your like the
Speaker 1: side of your hand over the phone slowly and that
Speaker 1: will take a screenshot if you have that enabled. Those
Speaker 1: are some of the different ways. And then what's the
Speaker 1: other one I saw the other day on the one plus,
Speaker 1: I think they had if you place three fingers on
Speaker 1: the screen and swipe to the right, it'll take a screenshot.
Speaker 1: So lots of options for screenshots. Just remember with iPhone
Speaker 1: it's usually the volume up plus the side button, and
Speaker 1: on Android it's volume down plus the side button. There
Speaker 1: all right, Jennifer writes in and says, hey, Rich, my
Speaker 1: son is oh thoughts on iPhone eleven versus iPhone eleven Pro.
Speaker 1: My son is looking into getting a new phone. Unfortunately
Speaker 1: his camera stopped working in his Samsung seven Edge. He
Speaker 1: has obviously had this phone for four years and well
Speaker 1: he needs a camera for his school stuff. So your
Speaker 1: thoughts I'm a single mom of two, and if I'm
Speaker 1: going to invest in this phone he is looking at,
Speaker 1: I'd like to know if it's worth the buy. I
Speaker 1: appreciate your feedback. And again the subject was thoughts on
Speaker 1: iPhone eleven versus iPhone eleven Pro. Well, I think that
Speaker 1: he probably how old is he? Did he say? Did
Speaker 1: he say how old he is? I'm a single mom.
Speaker 1: I don't know, doesn't say how old he is, but
Speaker 1: uh oh, sixteen, so he's sixteen. I would probably recommend
Speaker 1: just the iPhone eleven. I mean, why does he need
Speaker 1: the Pro? The Pro is going to give you a
Speaker 1: better looking screen, it's going to give you slightly better
Speaker 1: battery life, and it's also going to give you a
Speaker 1: better camera because it's got the zoom the telephoto lens. Now,
Speaker 1: you can still zoom in on an iPhone eleven, it's
Speaker 1: just not gonna be as clear as the the Pro.
Speaker 1: And you can do everything you can do on the
Speaker 1: Pro on the iPhone eleven. So for that reason, I
Speaker 1: think that the iPhone eleven is the way to go.
Speaker 1: I mean, why would you not. Now I'm gonna throw
Speaker 1: something out there. I don't know if your sixteen year
Speaker 1: old's gonna be happy with this because he's got the
Speaker 1: Samsung seven Edge. I'm not sure just how big that
Speaker 1: screen is, so he may not want to take a
Speaker 1: step back in screen size. But you also have the
Speaker 1: iPhone se which has a smaller format, a smaller screen,
Speaker 1: no face ID, the camera's still great. And that's only
Speaker 1: three hundred ninety nine dollars if you go with the
Speaker 1: Samsung seven Edge, even if you trade that in, I
Speaker 1: don't think you're gonna get very much for that. So
Speaker 1: let's just see if you go for the iPhone eleven,
Speaker 1: Let's see how much that's gonna cost you. You've got
Speaker 1: purchase options. Let's just go with white sixty four gigs
Speaker 1: with kids. I mean they use a lot of pictures
Speaker 1: and videos. I'd probably spend the extra fifty dollars and
Speaker 1: get the one hundred and twenty eight gig model. I mean,
Speaker 1: you're literally doubling your memory for fifty extra dollars. You're
Speaker 1: already spending six ninety nine, so spend seven forty nine
Speaker 1: get double the memory. And now let's say we've got
Speaker 1: a trade in, yes, and let's select our model, which
Speaker 1: is a Samsung Galaxy S seven. Ah they're not even
Speaker 1: doing the S seven anymore. Rope rope. All right, Well
Speaker 1: that's unfortunate. So you're not gonna get anything for the
Speaker 1: S seven unfortunately. Now you can go to another website.
Speaker 1: You can always sell things on eBay. But let's see
Speaker 1: if you can get anything on gazelle dot com for
Speaker 1: the S seven. If you're looking for a used device,
Speaker 1: by the way, you can sell your device here. So
Speaker 1: sell Samsung. It's a good sign that the S seven
Speaker 1: looks like it's the phone they have on there. So
Speaker 1: let's just say it is a factory unlocked and it
Speaker 1: is the S seven. Let's scroll all the way down
Speaker 1: S seven edge. Let's see how much they're giving you
Speaker 1: for it, and let's say it's in good condition. Sixty
Speaker 1: nine dollars. So there you go, sixty nine bucks. You
Speaker 1: I just saved you sixty nine dollars. So sell the
Speaker 1: phone on Gazelle, or if you're really good, put it
Speaker 1: on eBay. I always say eBay, you're gonna get a
Speaker 1: little bit more, but you're gonna have to You're gonna
Speaker 1: have to do more. So eBay is a lot more work,
Speaker 1: but you're going to get a higher return on your product.
Speaker 1: Versus Gazelle. Super easy. You drop it in the mail
Speaker 1: in two minutes and boom you get your sixty nine dollars.
Speaker 1: But it's going to be less than you'd normally get
Speaker 1: because you're not doing as much work. There's another website
Speaker 1: called Swapa. I don't think that they would be taking
Speaker 1: the S seven Edge though, because that seems like kind
Speaker 1: of an older phone. So I'm just not sure you
Speaker 1: might be able to sell it there. But I think
Speaker 1: that Gazelle is gonna be your best bets. But I
Speaker 1: would go with the iPhone eleven or the iPhone S
Speaker 1: for him. All right, Maraud says, did you ever find
Speaker 1: a fix for the Samsung Galaxy Note twenty ultra issues
Speaker 1: with social media? I think you said you were gonna
Speaker 1: try her of Verizon sim and see if the issues
Speaker 1: were network related. What happened? Good question. This was related
Speaker 1: to the review of the s twenty Ultra. I said,
Speaker 1: my biggest problem with it is that social media looks
Speaker 1: like garbage on it, and it's still kind of happening.
Speaker 1: So I did try the Sorry when I had the problems,
Speaker 1: I was on T Mobile and I realized that T
Speaker 1: Mobile generally throttles video to four eighty P, which I
Speaker 1: don't like. I want full HD. Well, even on the
Speaker 1: best carriers now they're still doing just seven to twenty P.
Speaker 1: So I did try. Basically everything looked all garbily so
Speaker 1: all the like Instagram stories, they just look garbly like pixelated,
Speaker 1: and a lot of the videos I'd look at on
Speaker 1: whether it was Facebook or even Instagram, they just looked bad.
Speaker 1: I just wasn't used to it. On iPhone, social media
Speaker 1: videos look fantastic. They look just as crystal clear as
Speaker 1: the camera that took them, but for some reason, when
Speaker 1: you upload them through Android and view them through Android,
Speaker 1: they look horrendous. And so I did find that with
Speaker 1: Tea Mobile a lot across the board. When I tried
Speaker 1: it with AT and T. It's still happening, just not
Speaker 1: as much. I think it's looking better, but I think
Speaker 1: that the problem is iPhone just looks really good with
Speaker 1: social media and the rest just can't touch it. And
Speaker 1: that's mainly because I've talked about this before. The thing is,
Speaker 1: all of the phones are optimized for social media. On
Speaker 1: the iPhone. All these developers do is concentrate on the
Speaker 1: iPhone and they're sitting there and if you've noticed you're
Speaker 1: getting updates for your apps all the time on iPhone.
Speaker 1: It happens on Android, but just not as much. And
Speaker 1: I think that's because this prevalence we have of the
Speaker 1: iPhone in the US, at least, it's very iPhone centric,
Speaker 1: and so these developers make a lot of money on
Speaker 1: the iPhone. They want to service their iPhone audience first. Now,
Speaker 1: when you're talking a big app like Instagram, why does
Speaker 1: it act like garbage on the Android. I don't know,
Speaker 1: it shouldn't. I know. For a long time, Facebook was
Speaker 1: so iPhone centric that they didn't even think about Android,
Speaker 1: and it was a problem. And now I'm seeing more
Speaker 1: of the apps and more of the features come to
Speaker 1: Android and iPhone around the same time. But still there
Speaker 1: is a major discrepancy between these two platforms. And if
Speaker 1: you have an Android, it's kind of frustrating because I
Speaker 1: get why it happens. It happens because there are a
Speaker 1: million and one Androids out there, and if I have
Speaker 1: an app and I'm an app developer, I can't sit
Speaker 1: there and optimize my app for million and one phones.
Speaker 1: So what you end up doing is you do basics
Speaker 1: that work on a variety of Androids, but it doesn't
Speaker 1: work very good. And the best way to illustrate this
Speaker 1: is case in point Note twenty ultra. If I create
Speaker 1: a story on the Note twenty Ultra and then I
Speaker 1: look at that Instagram story on the iPhone, it looks
Speaker 1: like garbage. Whether it's a video that I uploaded or
Speaker 1: the placement of the text, everything's blown up, blown out,
Speaker 1: things are cut off. It's very frustrating. If you only
Speaker 1: have an Android phone, you don't really know that because
Speaker 1: you're not looking at different phones like I am all
Speaker 1: the time to see the differences. I don't think it's
Speaker 1: a deal breaker for the Note twenty Ultra because it's
Speaker 1: still such a great phone. I just wish that social
Speaker 1: media was a little little bit better. All right, let's
Speaker 1: see Pamela says Hi Rich, I hope you and your
Speaker 1: family are doing well. We are, thank you. Here's my problem.
Speaker 1: I have Lenovo Flex five with some keys not working.
Speaker 1: This has been a problem off and on for about
Speaker 1: two years. But now since I can't get all of
Speaker 1: the keys to work at all, I want to replace
Speaker 1: the keyboard myself. I have tried looking up self help
Speaker 1: on doing this, and it looks very difficult. It looks
Speaker 1: as if I would have to remove almost everything inside
Speaker 1: the computer before getting to the keyboard. What do you think,
Speaker 1: do I have to remove everything before getting to the keyboard?
Speaker 1: Is this something I should attempt? Any suggestions do not
Speaker 1: do this yourself, Pamela, I would not attempt. If you're
Speaker 1: talking about going underneath the entire laptop and unscrewing the
Speaker 1: bottom four screws and taking out the motherboard and then
Speaker 1: getting to the keyboard, I would not recommend doing that
Speaker 1: for the mere mortal not something that you should be
Speaker 1: doing yourself. With that said, you know, if you've watched
Speaker 1: these little videos and you've seen them and you have
Speaker 1: you have some hesitation because you're emailing me so clearly
Speaker 1: you're thinking, I don't know if this is a good idea.
Speaker 1: So that tells me that you have not done this before,
Speaker 1: and you probably don't want to attempt it on your
Speaker 1: laptop that you rely on. I have done this with
Speaker 1: several laptops, but mostly back in the day when laptops
Speaker 1: were much more forgiving to upgrades, and the main things
Speaker 1: that I upgraded were the memory and also the hard drives,
Speaker 1: back when you could do that very easily. Today's computers
Speaker 1: just not so easy. Now, when it comes to the keyboard,
Speaker 1: there are two things you might be able to do.
Speaker 1: You might be able to pop off some keys with
Speaker 1: a little tool and find some replacement keys on eBay
Speaker 1: or from you know, just look them up on Amazon
Speaker 1: and pop those keys back on and they might work.
Speaker 1: In fact, the problem might be just little crud underneath
Speaker 1: the keys. So I would maybe try popping off one
Speaker 1: of the keys that's not working and put a new
Speaker 1: one on, Or just maybe use some canned air on
Speaker 1: the keyboard and see if maybe blowing some canned air
Speaker 1: underneath these keys might work. Just be careful because you
Speaker 1: don't want to make this thing worse than it already is.
Speaker 1: At the end of the day, I think, if you
Speaker 1: want to get use out of this laptop, let's say
Speaker 1: Flex five. Oh, this is a chromebook. Let's see is it?
Speaker 1: Is it a chromebook? I don't know. It's a two
Speaker 1: in one laptop and it's no longer available. So I
Speaker 1: would say, if you still want to get some use
Speaker 1: out of this thing, it's probably fine if it's only
Speaker 1: two years old, but I would bring it somewhere like
Speaker 1: a you break, I fix one of these National places
Speaker 1: you can go to like Best Buy, geek Squad. They're
Speaker 1: probably going to charge you more. But I would go
Speaker 1: to one of these little local fix it places, and
Speaker 1: if you need to find one in your area, I
Speaker 1: would check you break I fix first and see if
Speaker 1: that works. If not, I would just check Yelp and
Speaker 1: look for a highly rated computer repair facility near you.
Speaker 1: I've done computer repairs to these places nearby and they're great.
Speaker 1: It's a little inconvenient. You got to bring your computer there.
Speaker 1: There's always a chance they could wipe your hard drives.
Speaker 1: You want to make sure you have everything backed up.
Speaker 1: But at the end of the day, you know a
Speaker 1: couple hundred bucks, you're gonna be using your computer, and
Speaker 1: it's more of the process. That's kind of a lengthy process,
Speaker 1: And yes, you have to bring your computer there and
Speaker 1: wait and this and that, But at the end of
Speaker 1: the day, you're gonna enjoy having your computer fixed by someone.
Speaker 1: I always say it's better to have this done by
Speaker 1: someone who does it on a daily basis. Why do
Speaker 1: you want to attempt to do something for the very
Speaker 1: first time on a gadget that you rely on when
Speaker 1: there is someone out there doing this every single day.
Speaker 1: They know exactly what they're doing, they have the expertise,
Speaker 1: and yes, it's gonna cost you money, but at the
Speaker 1: end of the day, then you don't have to worry
Speaker 1: about breaking this thing. And then it's on you and
Speaker 1: you're gonna be even more frustrated if you short circuit it,
Speaker 1: or if you mess something up, or if you get
Speaker 1: it all done, which is great, and then you can't
Speaker 1: get the back back on or something like that. So
Speaker 1: find a fix it place, get it done, and move
Speaker 1: on with life. That's what I would recommend. Okay, hey,
Speaker 1: let's move on to or Mo's or Mo's or Mo's
Speaker 1: writes in one time credit card question. Hey Rich, thanks
Speaker 1: for your awesome podcast. Oh great, I butchered your name
Speaker 1: and you actually listen to the podcast. I'm sorry, uh
Speaker 1: h o r Moz or Moz. I remember that you
Speaker 1: mentioned once about a one time credit card number website
Speaker 1: slash app that is generated from my original credit card.
Speaker 1: Can I know the name of that app slash website? Thanks? Yes,
Speaker 1: the website is called privacy dot com. Privacy dot com
Speaker 1: and what privacy dot com does is you sign up
Speaker 1: and you log in and next thing you know, you
Speaker 1: can use your Oh I just okay, hold on, I'm
Speaker 1: trying to log in here, so so I can actually
Speaker 1: tell you because I've been using this website since I
Speaker 1: did the story. I did the website. I signed up
Speaker 1: on the website and it's great. So I have a
Speaker 1: whole bunch of cards for different things that I'm getting
Speaker 1: charged for. And what you do is you sign up
Speaker 1: with your I believe it's your bank account, maybe your
Speaker 1: debit card as well, so you might be able to
Speaker 1: use your debit card. But again, once you sign up,
Speaker 1: you cannot use your credit card. So yeah, funding okay, yeah,
Speaker 1: my debit card. So you can use your debit card
Speaker 1: or your bank account. And so I went with my
Speaker 1: debit card, which is linked to my bank account. But
Speaker 1: you sign up with that and then when you want
Speaker 1: to charge something, you generate a card number, and this
Speaker 1: card number can be good for one time use or
Speaker 1: it can be good for recurring use, but it will
Speaker 1: only authorize for an amount you want. So, for instance,
Speaker 1: I've got my Serious XM card and that will only
Speaker 1: authorize for ten dollars a month. So if Serious XMS
Speaker 1: decides to get sneaky and tries to charge me for
Speaker 1: a full year in advance. Once my little promotion is
Speaker 1: up and they try to charge me two hundred dollars,
Speaker 1: this card is just going to deny that transaction. So
Speaker 1: it puts a lot of control in the consumer's hands,
Speaker 1: and I love it. It's been great. I've been using it
Speaker 1: for a lot of these random transactions that either it's
Speaker 1: a website that I don't normally do business with, like
Speaker 1: I ordered some outdoor stuff from this one website I
Speaker 1: never used before. I didn't want them to have my
Speaker 1: debit card number, so I just generated a one time
Speaker 1: card number. They did the transaction. That's it. That card
Speaker 1: has expired. They can they can't do anything else with it.
Speaker 1: If someone finds that that card number or their website
Speaker 1: is breached, they can't use it. So the website is
Speaker 1: privacy dot com. They make money by getting a little
Speaker 1: tiny percentage of the transaction. So if you charge one
Speaker 1: hundred bucks, Privacy might make a dollar off of that.
Speaker 1: I don't know how much the amount is, but that's
Speaker 1: how they make money. So it doesn't cost anything. You
Speaker 1: get a certain amount of cards each month, and if
Speaker 1: you want more than that, then you have to pay.
Speaker 1: I have not hit that at all. So there's also
Speaker 1: a cash back. Let's see, when you make a purchase
Speaker 1: using a private don't know, there's a cashback system as well,
Speaker 1: so you can make one percent back. But that's the website.
Speaker 1: I really like it. It helps me. If you've listened to
Speaker 1: the podcast many times, you know that I like to
Speaker 1: use my debit card over my credit card, and a
Speaker 1: lot of times on these random websites. I don't want
Speaker 1: to use my debit card because I don't want that
Speaker 1: number to get stolen or hacked or taken or whatever,
Speaker 1: because it's a headache to get a new one and
Speaker 1: it's my money. So I'd rather use something like privacy
Speaker 1: where yet it's still coming out of my debit card.
Speaker 1: But if something ever happens to that website, I don't
Speaker 1: have to worry about it because that card is not
Speaker 1: really going to work again. So there you go, Privacy
Speaker 1: dot com. Don Williams Rights, Hey Rich, I'm an instructional
Speaker 1: aid for a special need special needs kids and school
Speaker 1: starts on Monday. Well, Don, I have a lot of
Speaker 1: respect for you for doing that. Thank you. I know
Speaker 1: that takes a lot of patience and good heart, so
Speaker 1: thank you for doing that. My laptop is dying and
Speaker 1: I'm looking for a good quality laptop for work and
Speaker 1: social media. I'm trying to stay under one thousand dollars.
Speaker 1: Do you have any suggestions. I will also use it
Speaker 1: for personal stuff like social media, music, etc. Thank you
Speaker 1: for your time and help. Don Don. I would say,
Speaker 1: if you're looking for a laptop under one thousand dollars,
Speaker 1: I would go with a MacBook Air. And the reason
Speaker 1: I would say MacBook I know rich you only care
Speaker 1: about Apple stuff. Oh Apple, Apple, Apple, Well, let me
Speaker 1: give you my reasoning. I have purchased Apple laptops for
Speaker 1: a couple of years now, and I'll just tell you
Speaker 1: they are I call them the workhorse. They just work.
Speaker 1: They work and work and work and work and work
Speaker 1: and work. There's no fuss, you don't have to think
Speaker 1: about them. There's not a whole bunch of pop ups
Speaker 1: happening all the time. There's not a whole bunch of
Speaker 1: software you're always downloading and uploading. And every time I
Speaker 1: turn on a Windows computer there's some sort of major
Speaker 1: software update on my Mac. Yeah, there's a couple of
Speaker 1: software updates here and there, but it's not that big
Speaker 1: of a deal, and it just runs smooth. You don't
Speaker 1: have to think about a lot of stuff when you
Speaker 1: have a Mac And for that reason, I think if
Speaker 1: you want a headache free experience and you're willing to
Speaker 1: spend one thousand dollars, if you said you were spending
Speaker 1: you want to spend less than fine, I would have
Speaker 1: recommended some sort of budget Windows laptop, but you're looking
Speaker 1: to spend a thousand bucks. The MacBook Air is eight
Speaker 1: ninety nine in the Education Store on Apple, and you
Speaker 1: get free air pods at this point. So I I
Speaker 1: that to me, that sounds like an amazing deal. And
Speaker 1: I've had MacBook Airs. I've had them, I've edited video
Speaker 1: on them. I used them for my first couple of
Speaker 1: years at KTLA and they're great. Now over the years,
Speaker 1: I've upgraded higher and hire to now a MacBook Pro sixteen.
Speaker 1: I used to have a thirteen. But again, all these
Speaker 1: laptops have been fantastic. And the best thing about Apple
Speaker 1: laptop versus a Windows laptop when you are done with it,
Speaker 1: after you know it could be four or five years,
Speaker 1: it could be six, could be seven. You can use
Speaker 1: these things for a really long time, and when you're
Speaker 1: done with it, you can still use it by giving
Speaker 1: it to a friend or a family member because it's
Speaker 1: still going to work. And yes it's gonna get a
Speaker 1: little bit slower over the U, but not like a
Speaker 1: Windows laptop. I'm not bashing Windows stuff, but I'm just saying,
Speaker 1: since Dawn, you want to spend one thousand dollars, get
Speaker 1: something that's really good and get something that's really going
Speaker 1: to work for the long haul. So that's what I
Speaker 1: would recommend. And thank you again for being a fantastic teacher.
Speaker 1: Our kiddos need it and you're doing a great job there,
Speaker 1: Lisa Nole says on my Facebook page. Hey, Rich I
Speaker 1: really enjoy your on tech reports. I've been searching for
Speaker 1: the name of a cell phone that you had on
Speaker 1: your show. I believe last year. It was mainly for
Speaker 1: senior citizens and it makes calls no Internet. Do you
Speaker 1: recall the name of the phone. My mother is in
Speaker 1: need of a new phone. She's in a senior facility
Speaker 1: and needs a simple to use phone. She's not allowed
Speaker 1: any visitors at this time on I'm unable to teach
Speaker 1: her how to use a new phone in person. Thank
Speaker 1: you for your time and help have a great day. Well.
Speaker 1: The phone that I mentioned, I believe it was two
Speaker 1: of them, and one of was the light Phone. And
Speaker 1: this is a phone that just does phone calls. That's it.
Speaker 1: It's a very simple phone. You can what the cool
Speaker 1: thing is, you can actually link it to your Verizon account.
Speaker 1: And it's just a phone. You can't do anything with it.
Speaker 1: And now that I think about it, I should use
Speaker 1: this this weekend so I can just disconnect from the grid.
Speaker 1: But the light phone is a little phone. All it
Speaker 1: does is make phone calls. It's got an e ink screen,
Speaker 1: the battery last forever, and that's it. You can do
Speaker 1: text on there as well, but that's it. It's a
Speaker 1: light phone. It's a simple phone. And how much is
Speaker 1: it Let's see how much is that phone? Wow? Three
Speaker 1: hundred dollars, So it's kind of expensive for what you
Speaker 1: get that. That's kind of an expensive phone. It's unlocked,
Speaker 1: but you do put a SIM card in there. I
Speaker 1: think the other phone that I mentioned was a T
Speaker 1: Mobile flip phone and it was from Alcatel and I
Speaker 1: think let's see, was it the Flip three And this
Speaker 1: was a really good little phone. Two. Yeah, go Flip
Speaker 1: three from Alcatel on T Mobile and it's four bucks
Speaker 1: a month. The full price is one hundred dollars. And
Speaker 1: this is a flip phone. It's simple. Yes, it has
Speaker 1: a camera, but it's got nice This is so funny.
Speaker 1: The website does not show it when it's open. I mean,
Speaker 1: that's kind of U T mobile. Come on, you gotta
Speaker 1: show the buttons and the screen. They don't show it.
Speaker 1: That's so weird. But if you google it, I'm sure
Speaker 1: you can find it. But the cool thing about this
Speaker 1: phone is that it also has Google Assistant built in,
Speaker 1: which is really interesting. So if you want, you can
Speaker 1: ask Google questions, which you know, maybe your mom would
Speaker 1: get a kick out of. But this phone is also
Speaker 1: pretty simple because it's just a tiny screen, a little
Speaker 1: screen and big keys. And I think that that's probably
Speaker 1: a better way to go. That is a hundred bucks.
Speaker 1: The other thing I would check out is go look
Speaker 1: at the website called Jitterbug, and Jitterbug makes all of
Speaker 1: the phones for seniors. They have nice, easy, big, big
Speaker 1: button phones like the Jitterbug Flip, which is a hundred
Speaker 1: dollars and there's really nothing to it. It's just a
Speaker 1: phone to make calls. So those are the three places
Speaker 1: that I would look I think the light phone is
Speaker 1: probably too expensive, although it's nice because you it's unlocked,
Speaker 1: which means you don't have to have a plan with it.
Speaker 1: The jitterbug, you're going to talk, you got to get
Speaker 1: a plan for that. So the Jitterbug is one hundred dollars.
Speaker 1: But let's see how much a plan is minimum two
Speaker 1: hundred and fifty minutes fifteen dollars a month. Then you
Speaker 1: got to do your texts. So if you want to
Speaker 1: do text which I don't think Grandma is going to
Speaker 1: be doing or Mom's going to be doing, So you're
Speaker 1: talking fifteen dollars a month for only two hundred and
Speaker 1: fifty minutes. So if you want twenty five hundred minutes,
Speaker 1: you're thirty dollars a month and then unlimited as forty.
Speaker 1: So I personally like the idea of the a cheaper phone. Anyway,
Speaker 1: you got to decide what you want to do. But
Speaker 1: that's those are the phones that i'd recommend with your mom,
Speaker 1: and I think they'll all be simple enough for her
Speaker 1: to use. All right. Next question comes from Sandra. I
Speaker 1: really enjoy your segments on KTLA. Thank you, oh your
Speaker 1: podcasts and your newsletters. If you haven't signed up for
Speaker 1: my newsletter go to Rich on tech dot TV. I
Speaker 1: usually send it out every other week, and it's kind
Speaker 1: of like this podcast. It's all the stuff I think
Speaker 1: you should know. The information that you share is always
Speaker 1: timely and useful. Now to my question, I'm on a
Speaker 1: twenty fifteen MacBook Pro with Mojave operating system. I have
Speaker 1: not upgraded to Catalina because I don't want to lose
Speaker 1: Microsoft Word. I no longer have access to Word because
Speaker 1: I am retired. The Word program is the twenty eleven
Speaker 1: version I only do. I only use Word to do
Speaker 1: word processing. I don't want to pay a monthly fee
Speaker 1: to get it. Should I be using the latest operating system?
Speaker 1: Is there another word processing program that I should be using?
Speaker 1: Would my files and documents be accessible in another word
Speaker 1: processing program? I hope you can help me, Sandy. Sandy,
Speaker 1: I think you should be running the latest Mac operating system.
Speaker 1: Why not? Your computer's still relatively new. I think it'll
Speaker 1: handle Catalina. You don't need it, but for security reasons,
Speaker 1: it's always a good idea to run the latest. When
Speaker 1: it comes to Word, you might lose your compatibility. That's true.
Speaker 1: I don't know, because i'd have to upgrade on your
Speaker 1: system and see what happens. But I don't think you
Speaker 1: need Word anymore. Number One, you're using a program from
Speaker 1: nine years ago. A lot has changed in nine years.
Speaker 1: You can go to Google Docs and use it absolutely free,
Speaker 1: and you're gonna get all of the modern conveniences that
Speaker 1: you may not even have in the Microsoft Word program
Speaker 1: that you have there. So I would recommend just firing
Speaker 1: up your computer and going to Google Docs, which is
Speaker 1: let's see docs dot Google dot com, and as long
Speaker 1: as you have a Google account, you can use that
Speaker 1: totally free. I've been using it for I believe ten
Speaker 1: years now, and I've had zero problems with Google Docs.
Speaker 1: In fact, it just keeps getting better and better. And
Speaker 1: I was one of those old holdouts. I thought, oh,
Speaker 1: there's no way that Google could do something as good
Speaker 1: as Microsoft, because that's a paid, expensive program. But they
Speaker 1: kind of do and it works. Will your files and
Speaker 1: documents be accessible, Yes, they will. You can upload them
Speaker 1: into Google Drive and they will convert over to the
Speaker 1: Google Docs and it'll be great. It'll be great, and
Speaker 1: it'll be totally free. Good good question there. All right,
Speaker 1: we're almost to the end of the show here, so
Speaker 1: let's see here, what do I want to answer? I'll
Speaker 1: do one more question, and let's do this one, because
Speaker 1: this one is a question that a lot of wrong.
Speaker 1: That was the that's the touchstones. When I get phone
Speaker 1: calls back on the show, we'll use that. But no,
Speaker 1: this is what it is. It's typing, because you guys
Speaker 1: are typing your questions to me. Alyssa says big fan. Here,
Speaker 1: quick question. Can you point me to the right direction
Speaker 1: for how to create more storage for myself as an
Speaker 1: older iPhone seven s? Can you any tips you can
Speaker 1: help provide? It would be awesome. I trust you, Lissa.
Speaker 1: I think the number one thing you need to check
Speaker 1: on your iPhone is your iCloud backups, and that is
Speaker 1: by going into settings, that is tapping your name at
Speaker 1: the top and then iCloud and then manage storage. And
Speaker 1: when you look into manage storage, you'll notice that a
Speaker 1: lot of your stuff is probably used up by two things,
Speaker 1: photos and backups and also messages. So this is where
Speaker 1: you want to go into your iCloud storage and delete
Speaker 1: any backups. Now you said create more storage for yourself
Speaker 1: on your phone, So this is just one aspect. A
Speaker 1: lot of people confuse the two. It'll say we need
Speaker 1: more storage, but it's talking about iCloud, or sometimes it's
Speaker 1: on the phone. More often than not, it's really the
Speaker 1: iCloud storage that's filling up that you need to empty.
Speaker 1: But I'll tell you both ways. So number one on
Speaker 1: your phone with the iCloud go to where I said
Speaker 1: and just kind of look up and see what's going on.
Speaker 1: So for me, I've got fifty one gigs of photos
Speaker 1: in photos. I don't need fifty one gigs of photos
Speaker 1: on iCloud because guess what, I don't use iCloud for
Speaker 1: my photos. So I can go in and disable and
Speaker 1: delete that, no problem. I'm gonna get a big scary
Speaker 1: screen that says delete photos and videos. Yes, I don't
Speaker 1: need that. So that's number one. Then you've got iCloud drive.
Speaker 1: See what you've got filling up that. For me, I've
Speaker 1: got all kinds of stuff, not a lot of stuff,
Speaker 1: but it's just enough random stuff that's taking up eight gigs.
Speaker 1: Then I've got my backups, and after this question, I
Speaker 1: actually went in and deleted some of my old backups.
Speaker 1: But you want to see how many backups do you
Speaker 1: have in there? And for me, I had a whole
Speaker 1: bunch of lingering backups. So the only backups you need
Speaker 1: in there are your current backups. So if you've ever
Speaker 1: upgraded from a new iPhone, you probably have the old
Speaker 1: iPhone backup in there and you don't need it, so
Speaker 1: you can go ahead and delete that. Just be careful
Speaker 1: with that, because I don't want you to delete backups
Speaker 1: that you might need. The other thing you want to
Speaker 1: do is go into the storage settings on your phone,
Speaker 1: so general iph settings, General iPhone storage, and look up
Speaker 1: what's taking up the storage on your phone and they'll
Speaker 1: show you some recommendations. So for me, the recommendation is
Speaker 1: the three things. Let's see. The things taking up the
Speaker 1: biggest storage of my phone again are photos, podcasts. I
Speaker 1: have forty five gigabytes of downloaded podcasts. Delete, Delete, delete,
Speaker 1: and you can delete those by just swiping left on
Speaker 1: the podcasts and it will delete the podcast that it
Speaker 1: is downloaded to your phone. I don't need forty five
Speaker 1: gigs of podcasts on my phone. Wow, that might be
Speaker 1: taking up a lot on yours. Adobe Rush four gigs.
Speaker 1: I can go in and delete some of stuff there.
Speaker 1: And my photos. I have forty five gigs of photos
Speaker 1: on my phone. I can delete some of my videos
Speaker 1: and also the recently deleted and save some space there.
Speaker 1: So those are just a few of the simple ways
Speaker 1: to free up some storage on your iPhone. Believe me,
Speaker 1: that is one of the trickiest ways that Apple gets
Speaker 1: you to pay for more storage is your phone runs
Speaker 1: out of storage or your eCloud. It's just a whole
Speaker 1: bunch of stuff you don't need that's sitting in there.
Speaker 1: So good question, all good questions. Can you believe it?
Speaker 1: That is going to do it for this episode of
Speaker 1: the show. I hope you enjoyed this version of the show.
Speaker 1: I'm not going to do this every week, but I
Speaker 1: just want to do it this week as a special
Speaker 1: episode because I've gotten so many emails. If you have
Speaker 1: a question for me, you can email me. It's hello
Speaker 1: at richontech dot TV. I'll give you a new code
Speaker 1: word this time. The code word this week is highlight.
Speaker 1: If you put highlight in your email, I will notice
Speaker 1: it and I will send you a response faster. So
Speaker 1: just put it in the subject line, start it with highlight,
Speaker 1: and that way I know you're a big fan of
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Speaker 1: Just go to rate this podcast dot com slash rich
Speaker 1: on Tech got a lot of reviews since the last one.
Speaker 1: Let's see. Die d Aguilaire nineteen eighty three said rich
Speaker 1: always has great information to share. Highly recommended. Thank you
Speaker 1: and KD six ywk hmm sound like a ham radio thing.
Speaker 1: Great as always. Thank you for sharing your knowledge in
Speaker 1: a very easy to understand way. Well you're welcome. My
Speaker 1: name is rich dmiro On behalf of everyone that gets
Speaker 1: this show to your ears. Thank you so much for listening.
Speaker 1: Stay safe, we'll talk to you real soon.