WEBVTT - Best ways to free up storage on an iPhone

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<v Speaker 1>What's going on. I'm Richdmiro and this is Rich on Tech,

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<v Speaker 1>the podcast where I talk about the tech stuff I

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<v Speaker 1>think you should know about, and it's where I answer

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<v Speaker 1>the questions that you send me. Thanks so much for

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<v Speaker 1>listening to the podcast. This is a special edition. I'm

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<v Speaker 1>gonna do all your questions. I've gotten so many questions

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<v Speaker 1>it has become almost a full time job. And they're

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<v Speaker 1>coming in from everywhere too. This is the weird thing,

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<v Speaker 1>not just California, not just some of the stations that

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<v Speaker 1>I'm on across the US, but kind of like everywhere.

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<v Speaker 1>So it's been really interesting. It's been really fun through

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<v Speaker 1>the pandemic. I feel like I've gotten to know a

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<v Speaker 1>lot of you through Instagram and Facebook and all these

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<v Speaker 1>different places that you get your questions in. So I've

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<v Speaker 1>got a whole bunch of questions here that I've printed

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<v Speaker 1>out for my email, and I am going to do

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<v Speaker 1>my best to get through as many of them as possible,

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<v Speaker 1>and I'm going to be mixing in some other stuff

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<v Speaker 1>along the way. I want to talk first off about

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<v Speaker 1>five G because I've been using the Note twenty Ultra,

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<v Speaker 1>which if you listen to the last show, you know

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<v Speaker 1>it's a really good phone. In fact, I'm so tempted

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<v Speaker 1>to switch to that phone, but I'm not sure if

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<v Speaker 1>I can give up everything just yet with my iPhone

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<v Speaker 1>and especially the Apple Watch. Although there is a new

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<v Speaker 1>fitbit that's coming out that kind of rivals the Apple

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<v Speaker 1>Watch for me, So we will see. Maybe that will

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<v Speaker 1>be the winning combination. But the Note twenty Ultra is

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<v Speaker 1>a little bit big, especially because you have to have

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<v Speaker 1>a case on it. But anyway, so I have been

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<v Speaker 1>kind of checking out five G in different ways, and

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<v Speaker 1>I have a pretty good understanding at this point of

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<v Speaker 1>the five G offerings from T Mobile, also at and

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<v Speaker 1>T and to a lesser extent, Verizon, because I've yet

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<v Speaker 1>to step into a five G area with Verizon, because

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<v Speaker 1>I believe they are far and few between, few and

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<v Speaker 1>far between, far and few between whatever it is, so

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<v Speaker 1>T Mobile. The sim card that Samsung sent with the

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<v Speaker 1>review unit of the Galaxy Ultra was a T Mobile

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<v Speaker 1>sim and that was a five G SIM card five

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<v Speaker 1>G phone. And I'll be honest, I really am not

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<v Speaker 1>impressed with the five G that I saw on the

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<v Speaker 1>T Mobile network. Now I'm not saying it's not going

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<v Speaker 1>to be good in the future. But it's one of

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<v Speaker 1>these things where I really wanted to believe in it

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<v Speaker 1>and love it and couldn't wait to try it because

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<v Speaker 1>you see all these ads and all these things that

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<v Speaker 1>they've been saying about how they are building like the

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<v Speaker 1>first true five G network everywhere, and they switched the

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<v Speaker 1>switch and it was everywhere all at once, really cool.

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<v Speaker 1>And you have a five G signal on the phone.

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<v Speaker 1>The little indicator looks awesome, but when you'd go to

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<v Speaker 1>use it, there were so many times when I couldn't

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<v Speaker 1>even get a good signal. It was super slow. It

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<v Speaker 1>was worse than LTE. I would switch back to LTE.

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<v Speaker 1>So I don't think it's there just yet. And it's

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<v Speaker 1>fine if you have a five G phone and you

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<v Speaker 1>got five G, but I guess my thesis here is

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<v Speaker 1>that you don't necessarily need to switch to five G

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<v Speaker 1>to right now now. On the flip side, AT and

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<v Speaker 1>T another phone I have was a AT and T

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<v Speaker 1>simcard that they sent to test out the five G there,

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<v Speaker 1>and I will say very impressed with the five G

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<v Speaker 1>on AT and T. It has a signal and a

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<v Speaker 1>lot of places, not as many as the T mobile,

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<v Speaker 1>but the signal when it was there worked a lot better.

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<v Speaker 1>And I'm talking great speeds like one hundred plus in

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<v Speaker 1>a lot of places. So this is just my observations.

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<v Speaker 1>It's casual. There's nothing specific or scientific about this. I'm

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<v Speaker 1>just telling you my casual observations. Now, I am considering

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<v Speaker 1>a switch to AT and T because of this. If

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<v Speaker 1>I do get a five G phone, I think that

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<v Speaker 1>AT and T would be the network to be on

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<v Speaker 1>right now. Verizon, which is my personal carrier, they don't

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<v Speaker 1>have five G. But the thing about Verizon is that

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<v Speaker 1>they're so solid just everywhere that it's just like one

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<v Speaker 1>of these things, where do you need five G? I mean,

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<v Speaker 1>how many things are you really doing on your phone

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<v Speaker 1>where you need a signal faster than you get with

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<v Speaker 1>your current provider. I'm not sure. Now. For me personally,

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<v Speaker 1>as a content creator, journalist, someone who's uploading to Instagram

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<v Speaker 1>and Facebook and videos and all that good stuff, it

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<v Speaker 1>would help me to have something that's really fast all

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<v Speaker 1>the time. And so for that reason, I think the

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<v Speaker 1>AT and T network would be awesome. Verizon apparently is

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<v Speaker 1>just stupid fast when you have a signal, but there's

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<v Speaker 1>not many places you have a signal, so Anyway, I

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<v Speaker 1>just figured i'd give you a little update on the

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<v Speaker 1>whole five G situation from my personal standpoint, and I'm

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<v Speaker 1>excited for it, and personally, it's funny because I love

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<v Speaker 1>T Mobile as a company. I think I've said this before.

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<v Speaker 1>I love them as a company just the way that

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<v Speaker 1>they don't really mess with you is very straightforward, and

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<v Speaker 1>so that's what I like about them. But I just

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<v Speaker 1>feel like the signal sometimes lags the advertising that you see.

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<v Speaker 1>But I'm also one of those people where when I

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<v Speaker 1>like a product, I'm willing to stick with it and

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<v Speaker 1>kind of stick to it. So I don't know. Anyway,

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<v Speaker 1>let's get to the first question. This comes from Christine Turner.

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<v Speaker 1>She writes, I need to buy a new router and

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<v Speaker 1>really need a quiet one, quiet one along with it

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<v Speaker 1>being strong. There are so many to choose from and

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<v Speaker 1>it's driving me crazy, so I thought i'd ask the expert. Also,

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<v Speaker 1>what brand was the twenty seven dollars earbuds on Amazon

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<v Speaker 1>that you tried out? The Samsung ones don't fit me

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<v Speaker 1>and they drop out. Thanks so much, Christine. Well, the

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<v Speaker 1>Wi Fi signal, I'm not sure what you mean by

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<v Speaker 1>a quiet one. I don't know of a loud router,

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<v Speaker 1>but the routers the I have a lot of experience

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<v Speaker 1>with these Wi Fi routers because I've recently upgraded my

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<v Speaker 1>internet at home and so I've been getting the new

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<v Speaker 1>euro devices that can handle the higher speeds. So I've

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<v Speaker 1>got now three of them in my house, and my

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<v Speaker 1>speeds are okay. I wouldn't say it's amazing. I'm getting

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<v Speaker 1>a thousand down at the at the at the origination point,

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<v Speaker 1>I guess the source, you can say, and then when

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<v Speaker 1>I get it into the other areas, I'm getting about

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<v Speaker 1>three hundred, maybe three point fifty on a good day,

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<v Speaker 1>and sometimes less than that. So I still feel like

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<v Speaker 1>I can do some more work to get this signal better,

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<v Speaker 1>but it's still pretty good. I mean, I'm very happy

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<v Speaker 1>with it. So the routers i'd recommend are anything with

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<v Speaker 1>a mesh network, which is pretty much all the routers

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<v Speaker 1>at this point. But the brands that I like and

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<v Speaker 1>the brands that I know are Euro, which I feel

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<v Speaker 1>like is kind of like the gold standard. Then you

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<v Speaker 1>also have Google, Nest Wi Fi, which you know, I

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<v Speaker 1>think works pretty well as well and a lot of

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<v Speaker 1>people like it, and then neckgar Orby I have not

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<v Speaker 1>tested that personally, but I do believe that they do

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<v Speaker 1>a good job because I get a lot of reviews

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<v Speaker 1>from people saying they love it. As for the earbuds,

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<v Speaker 1>so this was something called Let's Fit, and this was

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<v Speaker 1>a story we did on ktla a couple months ago,

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<v Speaker 1>and this company reached out to me Let's Fit, and

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<v Speaker 1>they said, hey, do you want to try these earbuds

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<v Speaker 1>that are dirt cheap. They're only I think it was

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<v Speaker 1>twenty eight dollars. They're called the Let's Fit T thirteen,

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<v Speaker 1>and I'm telling you, this was the most popular story

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<v Speaker 1>I've I think ever done on ktla. And these are

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<v Speaker 1>now twenty one dollars on Amazon. They have four and

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<v Speaker 1>thirty six reviews. I got a ton of emails from

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<v Speaker 1>people that purchase these and said they love them. And

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<v Speaker 1>I've done sound tests of these devices and I will

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<v Speaker 1>say they sound better than a majority of the more

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<v Speaker 1>expensive earbuds. And they're only twenty one dollars. They don't

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<v Speaker 1>sound better than the AirPods, but they do sound really

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<v Speaker 1>really good for the price. I mean, for twenty one dollars,

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<v Speaker 1>you can't go wrong. So again, those are the Let's

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<v Speaker 1>Fit T thirteen earbuds on Amazon. Fantastic little device for

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<v Speaker 1>that price. All right, let's move on. Oh you know what,

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<v Speaker 1>let me tell a story real quick. This was kind

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<v Speaker 1>of crazy, So I just mentioned that I ordered the

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<v Speaker 1>Euro so I've been these things. The Eros are kind

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<v Speaker 1>of tough to get. I used to have the old Euros,

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<v Speaker 1>which were just the Euro, not the pro and the beacons.

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<v Speaker 1>And so when I got the new Internet, I realized

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<v Speaker 1>you needed the faster eros, which are called the euro Pros,

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<v Speaker 1>which have the tryband. It's a whole bunch of stuff

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<v Speaker 1>that you don't necessarily need to know. Well, unless you

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<v Speaker 1>have really high speed Internet then you should know. But

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<v Speaker 1>the Eros are like sold out everywhere, so I've been

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<v Speaker 1>tracking them. You just can't go on Amazon and buy them.

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<v Speaker 1>So I had to buy it from a third party retailer,

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<v Speaker 1>you know, another big name which I won't mention, but

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<v Speaker 1>you know it rhymes with let's see nest guy, That's

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<v Speaker 1>what it rhymes with. And I get this package in

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<v Speaker 1>the mail after a week and I open it up

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<v Speaker 1>and the first thing I realized there's no shrink wrap

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<v Speaker 1>on my Euro box. I'm like, that's weird, because the

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<v Speaker 1>last one I ordered from the same exact place, by

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<v Speaker 1>the way, had shrink wrap on it, and so I go,

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<v Speaker 1>all right, well, I don't know, maybe they for eco

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<v Speaker 1>friendly reasons, they don't shrink wrap them anymore. Well, next thing,

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<v Speaker 1>you know, I open it up and I'm like, that's weird.

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<v Speaker 1>The cord is kind of like mushed and smushed, and

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<v Speaker 1>you know how you ever, you know how you take

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<v Speaker 1>a cord apart and you have to put it back together.

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<v Speaker 1>You never get it exactly right. Then the court also

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<v Speaker 1>had some scotch tape on it. I was like, that's

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<v Speaker 1>definitely not how euro packages their boxes. Then I look

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<v Speaker 1>at the Ethernet cable and it's also repackaged, and also,

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<v Speaker 1>by the way, there was a hair stuck in the tape.

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<v Speaker 1>I'm like, this is okay, this is clearly an open

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<v Speaker 1>box that they sent me. I ordered a new one. Ah,

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<v Speaker 1>this is kind of annoying. So I call the company.

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<v Speaker 1>Of course, it took a half an hour to get

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<v Speaker 1>someone on the phone, and they say, allay, well we'll

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<v Speaker 1>send you a new one. No real apology, just oh,

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<v Speaker 1>we'll send you a new one. And I have to

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<v Speaker 1>send back this one. And I said, well, that's kind

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<v Speaker 1>of a pain. I mean, I'm fine keeping this because

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<v Speaker 1>this is clearly an open box. I'm sure it works fine,

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<v Speaker 1>you know. Can you just give me a credit for

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<v Speaker 1>my trouble and I'll just keep this one. You don't

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<v Speaker 1>have to spend the money to send me a new one.

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<v Speaker 1>I don't have to spend the money to send back

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<v Speaker 1>the old one. And they said, all right, hold on.

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<v Speaker 1>After about ten minutes on hold, they finally come back

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<v Speaker 1>with their offer and they say, all right, we'll give

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<v Speaker 1>you a twenty dollars credit. Twenty bucks on a two

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<v Speaker 1>hundred dollars device. I was thinking more like forty or fifty.

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<v Speaker 1>The whole reason I didn't buy it on eBay is

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<v Speaker 1>because I didn't want a new one, and on eBay

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<v Speaker 1>I could have saved fifty dollars if I would have

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<v Speaker 1>ordered it used. So this whole thing is going on,

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<v Speaker 1>but you know, I just wanted to make things a

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<v Speaker 1>little bit easier, so I decided to keep it. And

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<v Speaker 1>now I've got the device and it's it's working just fine.

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<v Speaker 1>All right. Now that you know that story, let's move

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<v Speaker 1>on to a question from Franci. Francie says, Hey, Rich,

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<v Speaker 1>I need your expertise, advice. You have two handsome kids. Well,

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<v Speaker 1>thank you. I have two beautiful girls, nine and seven,

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<v Speaker 1>and now with homeschool, I'm having problems finding the best

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<v Speaker 1>headphones that are safe kids hearing. My daughters don't like

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<v Speaker 1>the earbuds they prefer over the ear headphones, but they

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<v Speaker 1>also need a microphone to talk with the teacher, and

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<v Speaker 1>one that's comfortable five hours in class, also safe on

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<v Speaker 1>the volume, no super loud to protect their hearing. The

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<v Speaker 1>best ones are super expensive. We've already spent money on

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<v Speaker 1>two computers. Now we need headphones. This homeschool situation is hard,

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<v Speaker 1>but better to be safe than sorry with this virus.

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<v Speaker 1>Hopefully you can help me, so I will tell you

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<v Speaker 1>what I think are really good headphones. And I can't

0:11:30.440 --> 0:11:33.880
<v Speaker 1>take I can't take the credit for this because we

0:11:34.160 --> 0:11:39.600
<v Speaker 1>interviewed a person named Lauren Dragon over at the Wirecutter,

0:11:39.640 --> 0:11:42.400
<v Speaker 1>which is a great reviews website, and when I talk

0:11:42.480 --> 0:11:45.280
<v Speaker 1>to her about the best headphones, she said, these are

0:11:45.320 --> 0:11:48.920
<v Speaker 1>the best, and the best are pure O p R

0:11:49.960 --> 0:11:54.400
<v Speaker 1>specifically the BT twenty two hundreds or I guess two

0:11:54.720 --> 0:11:58.000
<v Speaker 1>twenty two hundred s and these are ninety dollars. But

0:11:58.200 --> 0:12:01.680
<v Speaker 1>what I would recommend is that you want to make

0:12:01.720 --> 0:12:04.680
<v Speaker 1>sure that you look for some sort of discount and

0:12:05.360 --> 0:12:07.920
<v Speaker 1>right now maybe they're not offering them. But I've noticed

0:12:07.960 --> 0:12:09.720
<v Speaker 1>if you kind of watch the website, and this is

0:12:09.720 --> 0:12:12.800
<v Speaker 1>true of a lot of websites, just kind of oh wow,

0:12:12.840 --> 0:12:17.600
<v Speaker 1>look at this. See that my little Honey extension Honey

0:12:17.640 --> 0:12:22.400
<v Speaker 1>fifteen fifteen percent discount exclusive from Honey. So again, have

0:12:22.559 --> 0:12:24.959
<v Speaker 1>one of these things. I really like this Honey. I

0:12:25.000 --> 0:12:27.160
<v Speaker 1>wouldn't say I really like it, but it's definitely gotten

0:12:27.200 --> 0:12:30.400
<v Speaker 1>me some discounts. But what's the website for that? Is

0:12:30.440 --> 0:12:34.400
<v Speaker 1>it get Honey dot com? Uh yeah, get Honey dot

0:12:34.440 --> 0:12:37.640
<v Speaker 1>com or Join Honey there it is join Honey dot

0:12:37.679 --> 0:12:40.360
<v Speaker 1>com and that's a browser extension that looks for coupon

0:12:40.400 --> 0:12:43.240
<v Speaker 1>codes automatically. But anyway, they have a fifteen percent. But

0:12:43.800 --> 0:12:47.720
<v Speaker 1>Puro I think is the best because exactly what you're saying, Francy.

0:12:47.880 --> 0:12:51.520
<v Speaker 1>They hit all the marks. They have volume limiting, which

0:12:51.559 --> 0:12:54.360
<v Speaker 1>is really good, they go over your ears, and they

0:12:54.360 --> 0:12:57.280
<v Speaker 1>also have a microphone, and they're super comfortable and they

0:12:57.320 --> 0:13:01.560
<v Speaker 1>last forever. So these are the headphones myke have after

0:13:01.640 --> 0:13:05.320
<v Speaker 1>Lauren recommended them, and Lauren tests headphones for a living.

0:13:05.800 --> 0:13:07.600
<v Speaker 1>So when she said that these are the best. I

0:13:07.640 --> 0:13:09.640
<v Speaker 1>took her word for it, and we've been using them

0:13:09.640 --> 0:13:11.920
<v Speaker 1>ever since and they are fantastic. My kids love them.

0:13:11.920 --> 0:13:14.240
<v Speaker 1>They've had them for I think two years now, and

0:13:14.400 --> 0:13:17.040
<v Speaker 1>believe me, they're not taking care of them like you know,

0:13:17.080 --> 0:13:18.959
<v Speaker 1>sitting there putting them back in their cases and stuff.

0:13:19.000 --> 0:13:21.280
<v Speaker 1>They're just using them all over the place and we've

0:13:21.320 --> 0:13:23.280
<v Speaker 1>had no problems and they work great. They also work

0:13:23.320 --> 0:13:26.520
<v Speaker 1>Bluetooth or wired, which I really like as well. So

0:13:26.760 --> 0:13:32.880
<v Speaker 1>again look up. The website is Purosound purosound dot com.

0:13:33.120 --> 0:13:35.400
<v Speaker 1>And I just mentioned the BT twenty two s, but

0:13:35.520 --> 0:13:37.720
<v Speaker 1>there are a twenty two hundred s, but there are

0:13:37.720 --> 0:13:39.360
<v Speaker 1>a whole bunch of different headphones. They have them for

0:13:39.400 --> 0:13:42.640
<v Speaker 1>adults and kids. But that is going to be I

0:13:42.720 --> 0:13:51.720
<v Speaker 1>think the best case scenario, all right, Mary says, hey, Rich,

0:13:51.760 --> 0:13:54.080
<v Speaker 1>I watch you regularly. I saw the info on the

0:13:54.080 --> 0:13:56.920
<v Speaker 1>Google Pixel recorder on KTLA this morning. I have a

0:13:56.960 --> 0:13:58.800
<v Speaker 1>Pixel one and I went to the Place store to

0:13:58.840 --> 0:14:03.160
<v Speaker 1>find it. However it's not listed. Hmm. The website shows

0:14:03.200 --> 0:14:07.560
<v Speaker 1>a similar icon, but it's not from Google like yours.

0:14:09.000 --> 0:14:12.680
<v Speaker 1>I found the voice recorder smart Moby Tools. I'm unable

0:14:12.720 --> 0:14:15.880
<v Speaker 1>to locate the exact recorder in my Google Pixel Play store.

0:14:15.920 --> 0:14:18.360
<v Speaker 1>Is there anything I can do to locate the app

0:14:18.400 --> 0:14:21.120
<v Speaker 1>that you mentioned? So I did a little digging on

0:14:21.200 --> 0:14:24.680
<v Speaker 1>this one, and it turns out that the recorder app

0:14:24.840 --> 0:14:29.440
<v Speaker 1>is only compatible with Pixel two and up. So Mary,

0:14:29.560 --> 0:14:32.760
<v Speaker 1>you are out of luck on this one. And this

0:14:32.800 --> 0:14:35.440
<v Speaker 1>is another thing that happens very often when I talk

0:14:35.480 --> 0:14:38.200
<v Speaker 1>about things on TV and I notice this on my

0:14:38.240 --> 0:14:40.760
<v Speaker 1>Facebook page, I notice it on Twitter, I notice it

0:14:40.800 --> 0:14:45.760
<v Speaker 1>on email. People for some reason think that they know

0:14:45.800 --> 0:14:48.680
<v Speaker 1>what I'm talking about and just google things, and next

0:14:48.720 --> 0:14:51.240
<v Speaker 1>thing you know, they're emailing me saying, Rich, I bought

0:14:51.240 --> 0:14:53.600
<v Speaker 1>this and it's you. You were wrong, this is not

0:14:53.920 --> 0:14:55.840
<v Speaker 1>or this is cheaper than what you said or what

0:14:56.560 --> 0:14:58.480
<v Speaker 1>you got it. This is why I do the blog

0:14:58.520 --> 0:15:01.760
<v Speaker 1>post on ktla dot com and on my website. I

0:15:01.840 --> 0:15:04.360
<v Speaker 1>make sure that I give you the direct links to

0:15:04.360 --> 0:15:06.920
<v Speaker 1>the things I'm talking about. If you just go on

0:15:06.960 --> 0:15:09.680
<v Speaker 1>Google Play and Google recorder app, what do you think

0:15:09.760 --> 0:15:12.080
<v Speaker 1>is gonna happen. You're gonna find some random app, not

0:15:12.240 --> 0:15:14.680
<v Speaker 1>the exact what I'm recommending. And this was part of

0:15:14.720 --> 0:15:18.000
<v Speaker 1>a story I did on KTLA about transcription apps, and

0:15:18.040 --> 0:15:23.280
<v Speaker 1>I did some really good recommendations and I'll just go

0:15:23.360 --> 0:15:26.640
<v Speaker 1>through them really quickly. Number one was Google Docs. You

0:15:26.680 --> 0:15:30.000
<v Speaker 1>can do voice typing in Google Docs. Number two is

0:15:30.080 --> 0:15:33.840
<v Speaker 1>Office three sixty five. They launched a new transcribe feature

0:15:33.840 --> 0:15:37.160
<v Speaker 1>where you can upload audio and it will transcribe it,

0:15:37.320 --> 0:15:38.960
<v Speaker 1>or you can just tap dictate and it will do

0:15:39.040 --> 0:15:42.760
<v Speaker 1>something similar. The Google Recorder app is only available for

0:15:42.800 --> 0:15:45.720
<v Speaker 1>the Google Pixel, but I'll be honest, I was able

0:15:45.760 --> 0:15:48.840
<v Speaker 1>to install it on my Samsung As or the Samsung

0:15:48.880 --> 0:15:52.400
<v Speaker 1>and testing, I should say, with an APK that I

0:15:52.440 --> 0:15:56.120
<v Speaker 1>got from Xda, say that ten times fast. Now, I

0:15:56.160 --> 0:15:59.520
<v Speaker 1>don't recommend you install APKs unless you know what you're doing,

0:15:59.600 --> 0:16:03.160
<v Speaker 1>because there could be some security issues. I trust XDA

0:16:03.360 --> 0:16:05.560
<v Speaker 1>and I did install it and it works fine on

0:16:05.640 --> 0:16:09.160
<v Speaker 1>the Samsung. Doesn't work on every phone, and i'd recommend

0:16:09.200 --> 0:16:12.560
<v Speaker 1>this to Mary, but I'm not sure that I want

0:16:12.560 --> 0:16:16.640
<v Speaker 1>to be recommending people downloading and installing APKs because you

0:16:16.720 --> 0:16:20.880
<v Speaker 1>have to allow your phone to install things outside Google Play,

0:16:21.160 --> 0:16:24.040
<v Speaker 1>and unless you're a total nerd and not what you're doing,

0:16:24.200 --> 0:16:27.160
<v Speaker 1>that could be a bad thing. So anyway, that's the

0:16:27.200 --> 0:16:29.720
<v Speaker 1>Google Recorder app. If you do want something similar that

0:16:29.760 --> 0:16:32.160
<v Speaker 1>works on all androids and iPhones, I recommend an app

0:16:32.200 --> 0:16:36.240
<v Speaker 1>called Otter Ai and you get six hundred minutes of

0:16:36.280 --> 0:16:41.280
<v Speaker 1>free transcription each month, and then finally Descript. This is

0:16:41.280 --> 0:16:44.720
<v Speaker 1>the one that's great for Zoom calls because Otter works

0:16:44.720 --> 0:16:47.840
<v Speaker 1>with Zoom as well. But Descript lets you upload a

0:16:47.960 --> 0:16:51.320
<v Speaker 1>recorded Zoom call and they will transcribe it. Unfortunately, that

0:16:51.360 --> 0:16:53.440
<v Speaker 1>one's only good for three hours a month. After that

0:16:53.480 --> 0:16:57.320
<v Speaker 1>it's twelve dollars a month. So to answer your question, Mary,

0:16:57.560 --> 0:17:00.280
<v Speaker 1>the pixel the recorder thing from Google is amazing. I've

0:17:00.320 --> 0:17:03.720
<v Speaker 1>been using that the most because it's so easy. In fact,

0:17:03.840 --> 0:17:06.479
<v Speaker 1>I use it to transcribe almost all of the virtual

0:17:06.520 --> 0:17:09.240
<v Speaker 1>meetings that I've had in interviews because I just love

0:17:09.320 --> 0:17:13.120
<v Speaker 1>having the transcript and it's unlimited, it's as long as

0:17:13.119 --> 0:17:17.280
<v Speaker 1>you want, and it kind of works. So Mary, if

0:17:17.280 --> 0:17:19.640
<v Speaker 1>you're not open to upgrading your phone, then you're probably

0:17:19.680 --> 0:17:23.199
<v Speaker 1>gonna have to do Otter for now. But good question,

0:17:23.359 --> 0:17:26.879
<v Speaker 1>and yeah it happens. Not every app is compatible with

0:17:26.960 --> 0:17:30.119
<v Speaker 1>every Android phone, and that you know, when I do

0:17:30.200 --> 0:17:32.560
<v Speaker 1>my stories, I do think about this stuff. I do

0:17:32.640 --> 0:17:34.600
<v Speaker 1>try to make sure that I find stuff that works

0:17:34.600 --> 0:17:37.560
<v Speaker 1>with a lot of different phones and platforms and cross

0:17:37.640 --> 0:17:40.240
<v Speaker 1>platforms especially. You know, I could do only iPhone apps

0:17:40.280 --> 0:17:42.040
<v Speaker 1>all the time, but then people email me like, rich,

0:17:42.080 --> 0:17:45.000
<v Speaker 1>what about Android. I'm like, I know a lot of

0:17:45.040 --> 0:17:48.080
<v Speaker 1>apps come out on Android first, all right, sorry, on

0:17:48.200 --> 0:17:51.119
<v Speaker 1>iPhone first, and then they come to Android, and so

0:17:51.440 --> 0:17:54.760
<v Speaker 1>that's you know, the problem there. So I always try

0:17:54.800 --> 0:17:57.080
<v Speaker 1>to think about, okay, is this app available on both?

0:17:57.400 --> 0:18:00.400
<v Speaker 1>That's really what I'm trying to do, all right. Next

0:18:00.480 --> 0:18:10.200
<v Speaker 1>question coming from oh classy lady, classy lady. A classy

0:18:10.280 --> 0:18:13.879
<v Speaker 1>lady on AOL says, how do you screenshot on a

0:18:14.000 --> 0:18:18.000
<v Speaker 1>Galaxy X pro cover? How do you screenshot on a

0:18:18.040 --> 0:18:22.160
<v Speaker 1>Galaxy x Pro cover? So what I've discovered is screenshotting

0:18:22.280 --> 0:18:26.840
<v Speaker 1>is pretty much usually the same across Android. It's usually

0:18:26.840 --> 0:18:30.120
<v Speaker 1>the down especially on the Samsung. It's the volume down

0:18:30.280 --> 0:18:32.640
<v Speaker 1>along with the power button, and you hold that down

0:18:32.680 --> 0:18:35.120
<v Speaker 1>for about a second and then you release. You'll see

0:18:35.119 --> 0:18:38.480
<v Speaker 1>your screen turn white with a flash, and then it

0:18:38.520 --> 0:18:41.760
<v Speaker 1>will take the screenshot. On the iPhone, it's the opposite.

0:18:41.840 --> 0:18:45.440
<v Speaker 1>It is the volume up and the power button at

0:18:45.440 --> 0:18:48.000
<v Speaker 1>the same time. Or I guess I should say side

0:18:48.080 --> 0:18:51.400
<v Speaker 1>button on the new phones, so power button as well

0:18:51.400 --> 0:18:53.640
<v Speaker 1>as the up button on the iPhone that will take

0:18:53.640 --> 0:18:55.440
<v Speaker 1>the screenshot. So those are the two ways to take

0:18:55.440 --> 0:18:58.840
<v Speaker 1>the screenshots. There are also other ways on some of

0:18:58.920 --> 0:19:02.399
<v Speaker 1>the phones. On the Samsung or what was it not

0:19:02.560 --> 0:19:05.639
<v Speaker 1>was it the Samsung, you can do like these gesture controls.

0:19:05.680 --> 0:19:07.560
<v Speaker 1>You can also do the little s pen if you

0:19:07.600 --> 0:19:11.119
<v Speaker 1>have one of the notes, you can also do I

0:19:11.160 --> 0:19:13.879
<v Speaker 1>think on the samsungs you can wave your like the

0:19:13.920 --> 0:19:16.600
<v Speaker 1>side of your hand over the phone slowly and that

0:19:16.640 --> 0:19:21.040
<v Speaker 1>will take a screenshot if you have that enabled. Those

0:19:21.040 --> 0:19:23.480
<v Speaker 1>are some of the different ways. And then what's the

0:19:23.520 --> 0:19:25.280
<v Speaker 1>other one I saw the other day on the one plus,

0:19:25.359 --> 0:19:28.080
<v Speaker 1>I think they had if you place three fingers on

0:19:28.160 --> 0:19:31.000
<v Speaker 1>the screen and swipe to the right, it'll take a screenshot.

0:19:31.359 --> 0:19:34.960
<v Speaker 1>So lots of options for screenshots. Just remember with iPhone

0:19:35.040 --> 0:19:38.520
<v Speaker 1>it's usually the volume up plus the side button, and

0:19:38.600 --> 0:19:42.560
<v Speaker 1>on Android it's volume down plus the side button. There

0:19:48.200 --> 0:19:53.320
<v Speaker 1>all right, Jennifer writes in and says, hey, Rich, my

0:19:53.680 --> 0:19:58.280
<v Speaker 1>son is oh thoughts on iPhone eleven versus iPhone eleven Pro.

0:19:59.119 --> 0:20:01.840
<v Speaker 1>My son is looking into getting a new phone. Unfortunately

0:20:01.880 --> 0:20:05.800
<v Speaker 1>his camera stopped working in his Samsung seven Edge. He

0:20:05.880 --> 0:20:08.720
<v Speaker 1>has obviously had this phone for four years and well

0:20:08.840 --> 0:20:11.640
<v Speaker 1>he needs a camera for his school stuff. So your

0:20:11.720 --> 0:20:14.200
<v Speaker 1>thoughts I'm a single mom of two, and if I'm

0:20:14.240 --> 0:20:16.520
<v Speaker 1>going to invest in this phone he is looking at,

0:20:16.720 --> 0:20:18.480
<v Speaker 1>I'd like to know if it's worth the buy. I

0:20:18.520 --> 0:20:22.119
<v Speaker 1>appreciate your feedback. And again the subject was thoughts on

0:20:22.160 --> 0:20:28.919
<v Speaker 1>iPhone eleven versus iPhone eleven Pro. Well, I think that

0:20:29.119 --> 0:20:32.080
<v Speaker 1>he probably how old is he? Did he say? Did

0:20:32.080 --> 0:20:35.760
<v Speaker 1>he say how old he is? I'm a single mom.

0:20:35.840 --> 0:20:38.119
<v Speaker 1>I don't know, doesn't say how old he is, but

0:20:38.359 --> 0:20:43.200
<v Speaker 1>uh oh, sixteen, so he's sixteen. I would probably recommend

0:20:43.240 --> 0:20:44.959
<v Speaker 1>just the iPhone eleven. I mean, why does he need

0:20:45.000 --> 0:20:47.680
<v Speaker 1>the Pro? The Pro is going to give you a

0:20:47.720 --> 0:20:50.600
<v Speaker 1>better looking screen, it's going to give you slightly better

0:20:50.640 --> 0:20:53.400
<v Speaker 1>battery life, and it's also going to give you a

0:20:53.400 --> 0:20:57.840
<v Speaker 1>better camera because it's got the zoom the telephoto lens. Now,

0:20:57.920 --> 0:20:59.760
<v Speaker 1>you can still zoom in on an iPhone eleven, it's

0:20:59.800 --> 0:21:02.120
<v Speaker 1>just not gonna be as clear as the the Pro.

0:21:02.840 --> 0:21:04.439
<v Speaker 1>And you can do everything you can do on the

0:21:04.440 --> 0:21:07.240
<v Speaker 1>Pro on the iPhone eleven. So for that reason, I

0:21:07.280 --> 0:21:09.720
<v Speaker 1>think that the iPhone eleven is the way to go.

0:21:09.840 --> 0:21:12.320
<v Speaker 1>I mean, why would you not. Now I'm gonna throw

0:21:12.359 --> 0:21:14.080
<v Speaker 1>something out there. I don't know if your sixteen year

0:21:14.080 --> 0:21:15.840
<v Speaker 1>old's gonna be happy with this because he's got the

0:21:15.880 --> 0:21:20.439
<v Speaker 1>Samsung seven Edge. I'm not sure just how big that

0:21:20.520 --> 0:21:22.280
<v Speaker 1>screen is, so he may not want to take a

0:21:22.320 --> 0:21:24.760
<v Speaker 1>step back in screen size. But you also have the

0:21:24.760 --> 0:21:29.200
<v Speaker 1>iPhone se which has a smaller format, a smaller screen,

0:21:29.280 --> 0:21:32.080
<v Speaker 1>no face ID, the camera's still great. And that's only

0:21:32.080 --> 0:21:34.800
<v Speaker 1>three hundred ninety nine dollars if you go with the

0:21:34.840 --> 0:21:40.679
<v Speaker 1>Samsung seven Edge, even if you trade that in, I

0:21:40.800 --> 0:21:43.159
<v Speaker 1>don't think you're gonna get very much for that. So

0:21:43.280 --> 0:21:45.280
<v Speaker 1>let's just see if you go for the iPhone eleven,

0:21:46.240 --> 0:21:49.159
<v Speaker 1>Let's see how much that's gonna cost you. You've got

0:21:50.760 --> 0:21:54.760
<v Speaker 1>purchase options. Let's just go with white sixty four gigs

0:21:55.080 --> 0:21:56.919
<v Speaker 1>with kids. I mean they use a lot of pictures

0:21:56.920 --> 0:22:00.280
<v Speaker 1>and videos. I'd probably spend the extra fifty dollars and

0:22:00.359 --> 0:22:02.520
<v Speaker 1>get the one hundred and twenty eight gig model. I mean,

0:22:02.520 --> 0:22:05.240
<v Speaker 1>you're literally doubling your memory for fifty extra dollars. You're

0:22:05.240 --> 0:22:08.360
<v Speaker 1>already spending six ninety nine, so spend seven forty nine

0:22:08.400 --> 0:22:11.080
<v Speaker 1>get double the memory. And now let's say we've got

0:22:11.119 --> 0:22:15.280
<v Speaker 1>a trade in, yes, and let's select our model, which

0:22:15.320 --> 0:22:19.920
<v Speaker 1>is a Samsung Galaxy S seven. Ah they're not even

0:22:19.960 --> 0:22:25.600
<v Speaker 1>doing the S seven anymore. Rope rope. All right, Well

0:22:25.600 --> 0:22:28.639
<v Speaker 1>that's unfortunate. So you're not gonna get anything for the

0:22:28.720 --> 0:22:31.520
<v Speaker 1>S seven unfortunately. Now you can go to another website.

0:22:32.119 --> 0:22:35.160
<v Speaker 1>You can always sell things on eBay. But let's see

0:22:35.200 --> 0:22:38.800
<v Speaker 1>if you can get anything on gazelle dot com for

0:22:38.880 --> 0:22:41.600
<v Speaker 1>the S seven. If you're looking for a used device,

0:22:41.680 --> 0:22:44.240
<v Speaker 1>by the way, you can sell your device here. So

0:22:44.280 --> 0:22:47.679
<v Speaker 1>sell Samsung. It's a good sign that the S seven

0:22:47.760 --> 0:22:49.800
<v Speaker 1>looks like it's the phone they have on there. So

0:22:49.920 --> 0:22:54.199
<v Speaker 1>let's just say it is a factory unlocked and it

0:22:54.320 --> 0:22:57.399
<v Speaker 1>is the S seven. Let's scroll all the way down

0:22:58.320 --> 0:23:01.199
<v Speaker 1>S seven edge. Let's see how much they're giving you

0:23:01.240 --> 0:23:04.680
<v Speaker 1>for it, and let's say it's in good condition. Sixty

0:23:04.800 --> 0:23:09.280
<v Speaker 1>nine dollars. So there you go, sixty nine bucks. You

0:23:09.520 --> 0:23:12.560
<v Speaker 1>I just saved you sixty nine dollars. So sell the

0:23:12.560 --> 0:23:15.199
<v Speaker 1>phone on Gazelle, or if you're really good, put it

0:23:15.240 --> 0:23:17.480
<v Speaker 1>on eBay. I always say eBay, you're gonna get a

0:23:17.480 --> 0:23:19.600
<v Speaker 1>little bit more, but you're gonna have to You're gonna

0:23:19.600 --> 0:23:22.399
<v Speaker 1>have to do more. So eBay is a lot more work,

0:23:22.680 --> 0:23:25.560
<v Speaker 1>but you're going to get a higher return on your product.

0:23:26.080 --> 0:23:29.160
<v Speaker 1>Versus Gazelle. Super easy. You drop it in the mail

0:23:29.240 --> 0:23:32.080
<v Speaker 1>in two minutes and boom you get your sixty nine dollars.

0:23:32.480 --> 0:23:34.680
<v Speaker 1>But it's going to be less than you'd normally get

0:23:34.680 --> 0:23:37.480
<v Speaker 1>because you're not doing as much work. There's another website

0:23:37.560 --> 0:23:41.760
<v Speaker 1>called Swapa. I don't think that they would be taking

0:23:42.520 --> 0:23:45.600
<v Speaker 1>the S seven Edge though, because that seems like kind

0:23:45.600 --> 0:23:48.639
<v Speaker 1>of an older phone. So I'm just not sure you

0:23:48.720 --> 0:23:50.800
<v Speaker 1>might be able to sell it there. But I think

0:23:50.800 --> 0:23:53.440
<v Speaker 1>that Gazelle is gonna be your best bets. But I

0:23:53.440 --> 0:23:56.439
<v Speaker 1>would go with the iPhone eleven or the iPhone S

0:23:56.800 --> 0:24:09.600
<v Speaker 1>for him. All right, Maraud says, did you ever find

0:24:09.640 --> 0:24:12.920
<v Speaker 1>a fix for the Samsung Galaxy Note twenty ultra issues

0:24:12.920 --> 0:24:15.000
<v Speaker 1>with social media? I think you said you were gonna

0:24:15.000 --> 0:24:17.359
<v Speaker 1>try her of Verizon sim and see if the issues

0:24:17.400 --> 0:24:21.720
<v Speaker 1>were network related. What happened? Good question. This was related

0:24:21.800 --> 0:24:24.600
<v Speaker 1>to the review of the s twenty Ultra. I said,

0:24:24.600 --> 0:24:26.760
<v Speaker 1>my biggest problem with it is that social media looks

0:24:26.800 --> 0:24:30.760
<v Speaker 1>like garbage on it, and it's still kind of happening.

0:24:30.840 --> 0:24:35.760
<v Speaker 1>So I did try the Sorry when I had the problems,

0:24:35.800 --> 0:24:39.240
<v Speaker 1>I was on T Mobile and I realized that T

0:24:39.440 --> 0:24:43.399
<v Speaker 1>Mobile generally throttles video to four eighty P, which I

0:24:43.440 --> 0:24:48.399
<v Speaker 1>don't like. I want full HD. Well, even on the

0:24:48.640 --> 0:24:51.000
<v Speaker 1>best carriers now they're still doing just seven to twenty P.

0:24:51.800 --> 0:24:57.040
<v Speaker 1>So I did try. Basically everything looked all garbily so

0:24:57.160 --> 0:25:02.000
<v Speaker 1>all the like Instagram stories, they just look garbly like pixelated,

0:25:02.040 --> 0:25:03.840
<v Speaker 1>and a lot of the videos I'd look at on

0:25:04.359 --> 0:25:08.760
<v Speaker 1>whether it was Facebook or even Instagram, they just looked bad.

0:25:09.119 --> 0:25:11.560
<v Speaker 1>I just wasn't used to it. On iPhone, social media

0:25:11.640 --> 0:25:14.439
<v Speaker 1>videos look fantastic. They look just as crystal clear as

0:25:14.480 --> 0:25:17.440
<v Speaker 1>the camera that took them, but for some reason, when

0:25:17.440 --> 0:25:20.280
<v Speaker 1>you upload them through Android and view them through Android,

0:25:20.280 --> 0:25:23.679
<v Speaker 1>they look horrendous. And so I did find that with

0:25:23.760 --> 0:25:27.680
<v Speaker 1>Tea Mobile a lot across the board. When I tried

0:25:27.720 --> 0:25:31.320
<v Speaker 1>it with AT and T. It's still happening, just not

0:25:31.440 --> 0:25:33.920
<v Speaker 1>as much. I think it's looking better, but I think

0:25:33.960 --> 0:25:36.639
<v Speaker 1>that the problem is iPhone just looks really good with

0:25:36.680 --> 0:25:40.200
<v Speaker 1>social media and the rest just can't touch it. And

0:25:40.240 --> 0:25:43.840
<v Speaker 1>that's mainly because I've talked about this before. The thing is,

0:25:44.200 --> 0:25:47.879
<v Speaker 1>all of the phones are optimized for social media. On

0:25:47.920 --> 0:25:51.959
<v Speaker 1>the iPhone. All these developers do is concentrate on the

0:25:52.000 --> 0:25:54.560
<v Speaker 1>iPhone and they're sitting there and if you've noticed you're

0:25:54.560 --> 0:25:57.360
<v Speaker 1>getting updates for your apps all the time on iPhone.

0:25:57.760 --> 0:26:00.719
<v Speaker 1>It happens on Android, but just not as much. And

0:26:00.760 --> 0:26:03.280
<v Speaker 1>I think that's because this prevalence we have of the

0:26:03.320 --> 0:26:07.360
<v Speaker 1>iPhone in the US, at least, it's very iPhone centric,

0:26:07.560 --> 0:26:10.080
<v Speaker 1>and so these developers make a lot of money on

0:26:10.119 --> 0:26:14.480
<v Speaker 1>the iPhone. They want to service their iPhone audience first. Now,

0:26:14.520 --> 0:26:16.840
<v Speaker 1>when you're talking a big app like Instagram, why does

0:26:16.880 --> 0:26:19.280
<v Speaker 1>it act like garbage on the Android. I don't know,

0:26:19.359 --> 0:26:23.240
<v Speaker 1>it shouldn't. I know. For a long time, Facebook was

0:26:23.280 --> 0:26:27.400
<v Speaker 1>so iPhone centric that they didn't even think about Android,

0:26:27.800 --> 0:26:31.520
<v Speaker 1>and it was a problem. And now I'm seeing more

0:26:31.560 --> 0:26:33.439
<v Speaker 1>of the apps and more of the features come to

0:26:33.560 --> 0:26:37.760
<v Speaker 1>Android and iPhone around the same time. But still there

0:26:37.840 --> 0:26:42.080
<v Speaker 1>is a major discrepancy between these two platforms. And if

0:26:42.080 --> 0:26:45.719
<v Speaker 1>you have an Android, it's kind of frustrating because I

0:26:45.800 --> 0:26:49.359
<v Speaker 1>get why it happens. It happens because there are a

0:26:49.440 --> 0:26:51.960
<v Speaker 1>million and one Androids out there, and if I have

0:26:52.000 --> 0:26:54.520
<v Speaker 1>an app and I'm an app developer, I can't sit

0:26:54.560 --> 0:26:57.040
<v Speaker 1>there and optimize my app for million and one phones.

0:26:57.359 --> 0:26:59.639
<v Speaker 1>So what you end up doing is you do basics

0:26:59.800 --> 0:27:02.960
<v Speaker 1>that work on a variety of Androids, but it doesn't

0:27:03.000 --> 0:27:05.399
<v Speaker 1>work very good. And the best way to illustrate this

0:27:05.680 --> 0:27:09.720
<v Speaker 1>is case in point Note twenty ultra. If I create

0:27:09.760 --> 0:27:11.720
<v Speaker 1>a story on the Note twenty Ultra and then I

0:27:11.760 --> 0:27:14.440
<v Speaker 1>look at that Instagram story on the iPhone, it looks

0:27:14.480 --> 0:27:16.920
<v Speaker 1>like garbage. Whether it's a video that I uploaded or

0:27:17.760 --> 0:27:20.560
<v Speaker 1>the placement of the text, everything's blown up, blown out,

0:27:20.600 --> 0:27:23.560
<v Speaker 1>things are cut off. It's very frustrating. If you only

0:27:23.560 --> 0:27:25.679
<v Speaker 1>have an Android phone, you don't really know that because

0:27:25.720 --> 0:27:27.560
<v Speaker 1>you're not looking at different phones like I am all

0:27:27.560 --> 0:27:30.920
<v Speaker 1>the time to see the differences. I don't think it's

0:27:30.920 --> 0:27:33.040
<v Speaker 1>a deal breaker for the Note twenty Ultra because it's

0:27:33.040 --> 0:27:35.960
<v Speaker 1>still such a great phone. I just wish that social

0:27:36.040 --> 0:27:46.359
<v Speaker 1>media was a little little bit better. All right, let's

0:27:46.400 --> 0:27:49.840
<v Speaker 1>see Pamela says Hi Rich, I hope you and your

0:27:49.880 --> 0:27:53.440
<v Speaker 1>family are doing well. We are, thank you. Here's my problem.

0:27:53.520 --> 0:27:57.920
<v Speaker 1>I have Lenovo Flex five with some keys not working.

0:27:58.440 --> 0:28:00.800
<v Speaker 1>This has been a problem off and on for about

0:28:00.840 --> 0:28:03.199
<v Speaker 1>two years. But now since I can't get all of

0:28:03.200 --> 0:28:05.840
<v Speaker 1>the keys to work at all, I want to replace

0:28:05.880 --> 0:28:09.440
<v Speaker 1>the keyboard myself. I have tried looking up self help

0:28:09.480 --> 0:28:11.520
<v Speaker 1>on doing this, and it looks very difficult. It looks

0:28:11.520 --> 0:28:13.800
<v Speaker 1>as if I would have to remove almost everything inside

0:28:13.840 --> 0:28:16.720
<v Speaker 1>the computer before getting to the keyboard. What do you think,

0:28:17.280 --> 0:28:19.680
<v Speaker 1>do I have to remove everything before getting to the keyboard?

0:28:19.760 --> 0:28:24.240
<v Speaker 1>Is this something I should attempt? Any suggestions do not

0:28:24.359 --> 0:28:28.600
<v Speaker 1>do this yourself, Pamela, I would not attempt. If you're

0:28:28.640 --> 0:28:34.119
<v Speaker 1>talking about going underneath the entire laptop and unscrewing the

0:28:34.119 --> 0:28:38.360
<v Speaker 1>bottom four screws and taking out the motherboard and then

0:28:38.400 --> 0:28:41.000
<v Speaker 1>getting to the keyboard, I would not recommend doing that

0:28:41.120 --> 0:28:44.000
<v Speaker 1>for the mere mortal not something that you should be

0:28:44.040 --> 0:28:48.400
<v Speaker 1>doing yourself. With that said, you know, if you've watched

0:28:48.440 --> 0:28:51.280
<v Speaker 1>these little videos and you've seen them and you have

0:28:52.360 --> 0:28:55.520
<v Speaker 1>you have some hesitation because you're emailing me so clearly

0:28:55.560 --> 0:28:57.880
<v Speaker 1>you're thinking, I don't know if this is a good idea.

0:28:58.080 --> 0:28:59.920
<v Speaker 1>So that tells me that you have not done this before,

0:29:00.480 --> 0:29:02.880
<v Speaker 1>and you probably don't want to attempt it on your

0:29:02.960 --> 0:29:07.000
<v Speaker 1>laptop that you rely on. I have done this with

0:29:07.320 --> 0:29:11.640
<v Speaker 1>several laptops, but mostly back in the day when laptops

0:29:11.680 --> 0:29:15.960
<v Speaker 1>were much more forgiving to upgrades, and the main things

0:29:15.960 --> 0:29:19.480
<v Speaker 1>that I upgraded were the memory and also the hard drives,

0:29:19.600 --> 0:29:23.400
<v Speaker 1>back when you could do that very easily. Today's computers

0:29:23.600 --> 0:29:27.040
<v Speaker 1>just not so easy. Now, when it comes to the keyboard,

0:29:27.080 --> 0:29:28.680
<v Speaker 1>there are two things you might be able to do.

0:29:29.240 --> 0:29:32.000
<v Speaker 1>You might be able to pop off some keys with

0:29:33.000 --> 0:29:36.360
<v Speaker 1>a little tool and find some replacement keys on eBay

0:29:36.480 --> 0:29:38.400
<v Speaker 1>or from you know, just look them up on Amazon

0:29:38.920 --> 0:29:41.080
<v Speaker 1>and pop those keys back on and they might work.

0:29:41.480 --> 0:29:44.400
<v Speaker 1>In fact, the problem might be just little crud underneath

0:29:44.400 --> 0:29:47.440
<v Speaker 1>the keys. So I would maybe try popping off one

0:29:47.440 --> 0:29:49.640
<v Speaker 1>of the keys that's not working and put a new

0:29:49.680 --> 0:29:52.280
<v Speaker 1>one on, Or just maybe use some canned air on

0:29:52.440 --> 0:29:56.040
<v Speaker 1>the keyboard and see if maybe blowing some canned air

0:29:56.680 --> 0:29:59.520
<v Speaker 1>underneath these keys might work. Just be careful because you

0:29:59.520 --> 0:30:01.479
<v Speaker 1>don't want to make this thing worse than it already is.

0:30:02.120 --> 0:30:03.720
<v Speaker 1>At the end of the day, I think, if you

0:30:03.760 --> 0:30:06.280
<v Speaker 1>want to get use out of this laptop, let's say

0:30:06.360 --> 0:30:11.840
<v Speaker 1>Flex five. Oh, this is a chromebook. Let's see is it?

0:30:12.200 --> 0:30:14.160
<v Speaker 1>Is it a chromebook? I don't know. It's a two

0:30:14.200 --> 0:30:18.640
<v Speaker 1>in one laptop and it's no longer available. So I

0:30:18.640 --> 0:30:21.160
<v Speaker 1>would say, if you still want to get some use

0:30:21.160 --> 0:30:23.520
<v Speaker 1>out of this thing, it's probably fine if it's only

0:30:23.520 --> 0:30:26.000
<v Speaker 1>two years old, but I would bring it somewhere like

0:30:26.040 --> 0:30:28.760
<v Speaker 1>a you break, I fix one of these National places

0:30:29.280 --> 0:30:31.160
<v Speaker 1>you can go to like Best Buy, geek Squad. They're

0:30:31.160 --> 0:30:32.800
<v Speaker 1>probably going to charge you more. But I would go

0:30:32.800 --> 0:30:35.240
<v Speaker 1>to one of these little local fix it places, and

0:30:35.360 --> 0:30:37.520
<v Speaker 1>if you need to find one in your area, I

0:30:37.560 --> 0:30:41.720
<v Speaker 1>would check you break I fix first and see if

0:30:41.760 --> 0:30:44.479
<v Speaker 1>that works. If not, I would just check Yelp and

0:30:44.560 --> 0:30:48.480
<v Speaker 1>look for a highly rated computer repair facility near you.

0:30:49.120 --> 0:30:52.640
<v Speaker 1>I've done computer repairs to these places nearby and they're great.

0:30:52.880 --> 0:30:55.560
<v Speaker 1>It's a little inconvenient. You got to bring your computer there.

0:30:56.040 --> 0:30:57.960
<v Speaker 1>There's always a chance they could wipe your hard drives.

0:30:57.960 --> 0:30:59.600
<v Speaker 1>You want to make sure you have everything backed up.

0:31:00.000 --> 0:31:01.160
<v Speaker 1>But at the end of the day, you know a

0:31:01.200 --> 0:31:04.240
<v Speaker 1>couple hundred bucks, you're gonna be using your computer, and

0:31:04.320 --> 0:31:07.760
<v Speaker 1>it's more of the process. That's kind of a lengthy process,

0:31:07.800 --> 0:31:09.480
<v Speaker 1>And yes, you have to bring your computer there and

0:31:09.520 --> 0:31:12.160
<v Speaker 1>wait and this and that, But at the end of

0:31:12.200 --> 0:31:15.800
<v Speaker 1>the day, you're gonna enjoy having your computer fixed by someone.

0:31:15.920 --> 0:31:18.560
<v Speaker 1>I always say it's better to have this done by

0:31:18.600 --> 0:31:21.200
<v Speaker 1>someone who does it on a daily basis. Why do

0:31:21.200 --> 0:31:22.920
<v Speaker 1>you want to attempt to do something for the very

0:31:22.960 --> 0:31:26.040
<v Speaker 1>first time on a gadget that you rely on when

0:31:26.080 --> 0:31:28.440
<v Speaker 1>there is someone out there doing this every single day.

0:31:28.760 --> 0:31:31.840
<v Speaker 1>They know exactly what they're doing, they have the expertise,

0:31:32.040 --> 0:31:34.640
<v Speaker 1>and yes, it's gonna cost you money, but at the

0:31:34.720 --> 0:31:36.840
<v Speaker 1>end of the day, then you don't have to worry

0:31:36.880 --> 0:31:39.920
<v Speaker 1>about breaking this thing. And then it's on you and

0:31:39.920 --> 0:31:42.520
<v Speaker 1>you're gonna be even more frustrated if you short circuit it,

0:31:42.640 --> 0:31:45.040
<v Speaker 1>or if you mess something up, or if you get

0:31:45.080 --> 0:31:47.040
<v Speaker 1>it all done, which is great, and then you can't

0:31:47.040 --> 0:31:49.360
<v Speaker 1>get the back back on or something like that. So

0:31:49.600 --> 0:31:52.560
<v Speaker 1>find a fix it place, get it done, and move

0:31:52.600 --> 0:32:00.280
<v Speaker 1>on with life. That's what I would recommend. Okay, hey,

0:32:00.400 --> 0:32:05.840
<v Speaker 1>let's move on to or Mo's or Mo's or Mo's

0:32:05.960 --> 0:32:09.120
<v Speaker 1>writes in one time credit card question. Hey Rich, thanks

0:32:09.120 --> 0:32:11.600
<v Speaker 1>for your awesome podcast. Oh great, I butchered your name

0:32:11.640 --> 0:32:14.160
<v Speaker 1>and you actually listen to the podcast. I'm sorry, uh

0:32:14.760 --> 0:32:18.080
<v Speaker 1>h o r Moz or Moz. I remember that you

0:32:18.200 --> 0:32:21.320
<v Speaker 1>mentioned once about a one time credit card number website

0:32:21.320 --> 0:32:24.040
<v Speaker 1>slash app that is generated from my original credit card.

0:32:24.120 --> 0:32:27.760
<v Speaker 1>Can I know the name of that app slash website? Thanks? Yes,

0:32:27.840 --> 0:32:32.520
<v Speaker 1>the website is called privacy dot com. Privacy dot com

0:32:32.560 --> 0:32:36.480
<v Speaker 1>and what privacy dot com does is you sign up

0:32:36.800 --> 0:32:39.280
<v Speaker 1>and you log in and next thing you know, you

0:32:39.360 --> 0:32:43.239
<v Speaker 1>can use your Oh I just okay, hold on, I'm

0:32:43.280 --> 0:32:46.680
<v Speaker 1>trying to log in here, so so I can actually

0:32:46.760 --> 0:32:49.400
<v Speaker 1>tell you because I've been using this website since I

0:32:49.440 --> 0:32:52.280
<v Speaker 1>did the story. I did the website. I signed up

0:32:52.320 --> 0:32:54.640
<v Speaker 1>on the website and it's great. So I have a

0:32:54.640 --> 0:32:57.000
<v Speaker 1>whole bunch of cards for different things that I'm getting

0:32:57.080 --> 0:33:01.080
<v Speaker 1>charged for. And what you do is you sign up

0:33:01.200 --> 0:33:05.680
<v Speaker 1>with your I believe it's your bank account, maybe your

0:33:05.680 --> 0:33:08.080
<v Speaker 1>debit card as well, so you might be able to

0:33:08.160 --> 0:33:11.479
<v Speaker 1>use your debit card. But again, once you sign up,

0:33:11.480 --> 0:33:14.880
<v Speaker 1>you cannot use your credit card. So yeah, funding okay, yeah,

0:33:14.920 --> 0:33:17.080
<v Speaker 1>my debit card. So you can use your debit card

0:33:17.240 --> 0:33:19.360
<v Speaker 1>or your bank account. And so I went with my

0:33:19.400 --> 0:33:21.600
<v Speaker 1>debit card, which is linked to my bank account. But

0:33:21.760 --> 0:33:24.040
<v Speaker 1>you sign up with that and then when you want

0:33:24.120 --> 0:33:28.160
<v Speaker 1>to charge something, you generate a card number, and this

0:33:28.240 --> 0:33:30.640
<v Speaker 1>card number can be good for one time use or

0:33:30.680 --> 0:33:33.840
<v Speaker 1>it can be good for recurring use, but it will

0:33:33.840 --> 0:33:37.280
<v Speaker 1>only authorize for an amount you want. So, for instance,

0:33:37.520 --> 0:33:40.800
<v Speaker 1>I've got my Serious XM card and that will only

0:33:40.840 --> 0:33:43.440
<v Speaker 1>authorize for ten dollars a month. So if Serious XMS

0:33:43.480 --> 0:33:46.280
<v Speaker 1>decides to get sneaky and tries to charge me for

0:33:46.320 --> 0:33:48.560
<v Speaker 1>a full year in advance. Once my little promotion is

0:33:48.640 --> 0:33:52.160
<v Speaker 1>up and they try to charge me two hundred dollars,

0:33:52.440 --> 0:33:55.760
<v Speaker 1>this card is just going to deny that transaction. So

0:33:55.800 --> 0:33:59.840
<v Speaker 1>it puts a lot of control in the consumer's hands,

0:34:00.240 --> 0:34:02.600
<v Speaker 1>and I love it. It's been great. I've been using it

0:34:02.640 --> 0:34:05.680
<v Speaker 1>for a lot of these random transactions that either it's

0:34:05.720 --> 0:34:08.200
<v Speaker 1>a website that I don't normally do business with, like

0:34:08.239 --> 0:34:10.960
<v Speaker 1>I ordered some outdoor stuff from this one website I

0:34:11.000 --> 0:34:12.799
<v Speaker 1>never used before. I didn't want them to have my

0:34:12.840 --> 0:34:15.239
<v Speaker 1>debit card number, so I just generated a one time

0:34:15.239 --> 0:34:18.120
<v Speaker 1>card number. They did the transaction. That's it. That card

0:34:18.120 --> 0:34:20.200
<v Speaker 1>has expired. They can they can't do anything else with it.

0:34:20.200 --> 0:34:23.120
<v Speaker 1>If someone finds that that card number or their website

0:34:23.160 --> 0:34:25.560
<v Speaker 1>is breached, they can't use it. So the website is

0:34:25.600 --> 0:34:29.240
<v Speaker 1>privacy dot com. They make money by getting a little

0:34:29.239 --> 0:34:31.920
<v Speaker 1>tiny percentage of the transaction. So if you charge one

0:34:32.000 --> 0:34:34.719
<v Speaker 1>hundred bucks, Privacy might make a dollar off of that.

0:34:34.760 --> 0:34:36.600
<v Speaker 1>I don't know how much the amount is, but that's

0:34:36.600 --> 0:34:39.040
<v Speaker 1>how they make money. So it doesn't cost anything. You

0:34:39.080 --> 0:34:41.960
<v Speaker 1>get a certain amount of cards each month, and if

0:34:42.040 --> 0:34:45.479
<v Speaker 1>you want more than that, then you have to pay.

0:34:45.560 --> 0:34:48.919
<v Speaker 1>I have not hit that at all. So there's also

0:34:49.000 --> 0:34:52.880
<v Speaker 1>a cash back. Let's see, when you make a purchase

0:34:52.960 --> 0:34:55.120
<v Speaker 1>using a private don't know, there's a cashback system as well,

0:34:55.160 --> 0:34:57.920
<v Speaker 1>so you can make one percent back. But that's the website.

0:34:58.280 --> 0:35:01.719
<v Speaker 1>I really like it. It helps me. If you've listened to

0:35:02.200 --> 0:35:04.440
<v Speaker 1>the podcast many times, you know that I like to

0:35:04.520 --> 0:35:07.680
<v Speaker 1>use my debit card over my credit card, and a

0:35:07.719 --> 0:35:10.040
<v Speaker 1>lot of times on these random websites. I don't want

0:35:10.080 --> 0:35:12.400
<v Speaker 1>to use my debit card because I don't want that

0:35:12.480 --> 0:35:15.560
<v Speaker 1>number to get stolen or hacked or taken or whatever,

0:35:15.960 --> 0:35:17.640
<v Speaker 1>because it's a headache to get a new one and

0:35:17.680 --> 0:35:20.280
<v Speaker 1>it's my money. So I'd rather use something like privacy

0:35:20.280 --> 0:35:21.960
<v Speaker 1>where yet it's still coming out of my debit card.

0:35:21.960 --> 0:35:24.840
<v Speaker 1>But if something ever happens to that website, I don't

0:35:24.840 --> 0:35:26.520
<v Speaker 1>have to worry about it because that card is not

0:35:26.560 --> 0:35:29.520
<v Speaker 1>really going to work again. So there you go, Privacy

0:35:29.520 --> 0:35:36.839
<v Speaker 1>dot com. Don Williams Rights, Hey Rich, I'm an instructional

0:35:36.920 --> 0:35:40.840
<v Speaker 1>aid for a special need special needs kids and school

0:35:40.880 --> 0:35:43.080
<v Speaker 1>starts on Monday. Well, Don, I have a lot of

0:35:43.120 --> 0:35:46.600
<v Speaker 1>respect for you for doing that. Thank you. I know

0:35:46.640 --> 0:35:49.759
<v Speaker 1>that takes a lot of patience and good heart, so

0:35:49.800 --> 0:35:52.279
<v Speaker 1>thank you for doing that. My laptop is dying and

0:35:52.320 --> 0:35:55.000
<v Speaker 1>I'm looking for a good quality laptop for work and

0:35:55.120 --> 0:35:58.360
<v Speaker 1>social media. I'm trying to stay under one thousand dollars.

0:35:58.400 --> 0:36:01.120
<v Speaker 1>Do you have any suggestions. I will also use it

0:36:01.120 --> 0:36:04.840
<v Speaker 1>for personal stuff like social media, music, etc. Thank you

0:36:04.880 --> 0:36:08.680
<v Speaker 1>for your time and help. Don Don. I would say,

0:36:08.719 --> 0:36:11.080
<v Speaker 1>if you're looking for a laptop under one thousand dollars,

0:36:11.160 --> 0:36:13.680
<v Speaker 1>I would go with a MacBook Air. And the reason

0:36:13.680 --> 0:36:15.920
<v Speaker 1>I would say MacBook I know rich you only care

0:36:15.960 --> 0:36:19.239
<v Speaker 1>about Apple stuff. Oh Apple, Apple, Apple, Well, let me

0:36:19.320 --> 0:36:23.120
<v Speaker 1>give you my reasoning. I have purchased Apple laptops for

0:36:23.200 --> 0:36:26.960
<v Speaker 1>a couple of years now, and I'll just tell you

0:36:27.000 --> 0:36:30.520
<v Speaker 1>they are I call them the workhorse. They just work.

0:36:30.800 --> 0:36:33.520
<v Speaker 1>They work and work and work and work and work

0:36:33.560 --> 0:36:36.200
<v Speaker 1>and work. There's no fuss, you don't have to think

0:36:36.200 --> 0:36:38.319
<v Speaker 1>about them. There's not a whole bunch of pop ups

0:36:38.320 --> 0:36:40.040
<v Speaker 1>happening all the time. There's not a whole bunch of

0:36:40.080 --> 0:36:43.200
<v Speaker 1>software you're always downloading and uploading. And every time I

0:36:43.239 --> 0:36:46.240
<v Speaker 1>turn on a Windows computer there's some sort of major

0:36:46.280 --> 0:36:48.680
<v Speaker 1>software update on my Mac. Yeah, there's a couple of

0:36:48.680 --> 0:36:50.359
<v Speaker 1>software updates here and there, but it's not that big

0:36:50.360 --> 0:36:53.960
<v Speaker 1>of a deal, and it just runs smooth. You don't

0:36:53.960 --> 0:36:55.640
<v Speaker 1>have to think about a lot of stuff when you

0:36:55.719 --> 0:36:58.560
<v Speaker 1>have a Mac And for that reason, I think if

0:36:58.600 --> 0:37:00.840
<v Speaker 1>you want a headache free experience and you're willing to

0:37:00.880 --> 0:37:03.160
<v Speaker 1>spend one thousand dollars, if you said you were spending

0:37:03.239 --> 0:37:05.160
<v Speaker 1>you want to spend less than fine, I would have

0:37:05.480 --> 0:37:08.759
<v Speaker 1>recommended some sort of budget Windows laptop, but you're looking

0:37:08.760 --> 0:37:11.239
<v Speaker 1>to spend a thousand bucks. The MacBook Air is eight

0:37:11.320 --> 0:37:15.160
<v Speaker 1>ninety nine in the Education Store on Apple, and you

0:37:15.200 --> 0:37:18.400
<v Speaker 1>get free air pods at this point. So I I

0:37:18.760 --> 0:37:21.759
<v Speaker 1>that to me, that sounds like an amazing deal. And

0:37:22.000 --> 0:37:24.800
<v Speaker 1>I've had MacBook Airs. I've had them, I've edited video

0:37:24.880 --> 0:37:26.840
<v Speaker 1>on them. I used them for my first couple of

0:37:26.880 --> 0:37:29.719
<v Speaker 1>years at KTLA and they're great. Now over the years,

0:37:29.760 --> 0:37:33.120
<v Speaker 1>I've upgraded higher and hire to now a MacBook Pro sixteen.

0:37:33.160 --> 0:37:36.200
<v Speaker 1>I used to have a thirteen. But again, all these

0:37:36.280 --> 0:37:39.880
<v Speaker 1>laptops have been fantastic. And the best thing about Apple

0:37:39.960 --> 0:37:43.040
<v Speaker 1>laptop versus a Windows laptop when you are done with it,

0:37:43.120 --> 0:37:45.680
<v Speaker 1>after you know it could be four or five years,

0:37:45.680 --> 0:37:48.480
<v Speaker 1>it could be six, could be seven. You can use

0:37:48.520 --> 0:37:51.439
<v Speaker 1>these things for a really long time, and when you're

0:37:51.440 --> 0:37:53.600
<v Speaker 1>done with it, you can still use it by giving

0:37:53.680 --> 0:37:56.279
<v Speaker 1>it to a friend or a family member because it's

0:37:56.360 --> 0:37:59.080
<v Speaker 1>still going to work. And yes it's gonna get a

0:37:59.080 --> 0:38:00.759
<v Speaker 1>little bit slower over the U, but not like a

0:38:00.800 --> 0:38:04.040
<v Speaker 1>Windows laptop. I'm not bashing Windows stuff, but I'm just saying,

0:38:04.600 --> 0:38:07.960
<v Speaker 1>since Dawn, you want to spend one thousand dollars, get

0:38:08.000 --> 0:38:11.040
<v Speaker 1>something that's really good and get something that's really going

0:38:11.040 --> 0:38:13.320
<v Speaker 1>to work for the long haul. So that's what I

0:38:13.360 --> 0:38:17.640
<v Speaker 1>would recommend. And thank you again for being a fantastic teacher.

0:38:18.040 --> 0:38:20.919
<v Speaker 1>Our kiddos need it and you're doing a great job there,

0:38:23.880 --> 0:38:27.080
<v Speaker 1>Lisa Nole says on my Facebook page. Hey, Rich I

0:38:27.120 --> 0:38:30.000
<v Speaker 1>really enjoy your on tech reports. I've been searching for

0:38:30.040 --> 0:38:31.640
<v Speaker 1>the name of a cell phone that you had on

0:38:31.680 --> 0:38:33.799
<v Speaker 1>your show. I believe last year. It was mainly for

0:38:33.880 --> 0:38:37.200
<v Speaker 1>senior citizens and it makes calls no Internet. Do you

0:38:37.239 --> 0:38:39.239
<v Speaker 1>recall the name of the phone. My mother is in

0:38:39.320 --> 0:38:42.320
<v Speaker 1>need of a new phone. She's in a senior facility

0:38:42.360 --> 0:38:45.400
<v Speaker 1>and needs a simple to use phone. She's not allowed

0:38:45.400 --> 0:38:48.840
<v Speaker 1>any visitors at this time on I'm unable to teach

0:38:48.840 --> 0:38:50.919
<v Speaker 1>her how to use a new phone in person. Thank

0:38:50.960 --> 0:38:54.600
<v Speaker 1>you for your time and help have a great day. Well.

0:38:55.040 --> 0:38:58.480
<v Speaker 1>The phone that I mentioned, I believe it was two

0:38:58.560 --> 0:39:03.040
<v Speaker 1>of them, and one of was the light Phone. And

0:39:03.080 --> 0:39:07.960
<v Speaker 1>this is a phone that just does phone calls. That's it.

0:39:07.960 --> 0:39:10.600
<v Speaker 1>It's a very simple phone. You can what the cool

0:39:10.600 --> 0:39:12.920
<v Speaker 1>thing is, you can actually link it to your Verizon account.

0:39:12.960 --> 0:39:15.759
<v Speaker 1>And it's just a phone. You can't do anything with it.

0:39:15.880 --> 0:39:17.680
<v Speaker 1>And now that I think about it, I should use

0:39:17.719 --> 0:39:21.160
<v Speaker 1>this this weekend so I can just disconnect from the grid.

0:39:21.480 --> 0:39:23.880
<v Speaker 1>But the light phone is a little phone. All it

0:39:23.920 --> 0:39:26.240
<v Speaker 1>does is make phone calls. It's got an e ink screen,

0:39:26.280 --> 0:39:28.719
<v Speaker 1>the battery last forever, and that's it. You can do

0:39:28.760 --> 0:39:30.279
<v Speaker 1>text on there as well, but that's it. It's a

0:39:30.360 --> 0:39:33.759
<v Speaker 1>light phone. It's a simple phone. And how much is

0:39:33.800 --> 0:39:37.000
<v Speaker 1>it Let's see how much is that phone? Wow? Three

0:39:37.080 --> 0:39:39.440
<v Speaker 1>hundred dollars, So it's kind of expensive for what you

0:39:39.520 --> 0:39:43.360
<v Speaker 1>get that. That's kind of an expensive phone. It's unlocked,

0:39:43.360 --> 0:39:45.319
<v Speaker 1>but you do put a SIM card in there. I

0:39:45.360 --> 0:39:49.040
<v Speaker 1>think the other phone that I mentioned was a T

0:39:49.280 --> 0:39:55.600
<v Speaker 1>Mobile flip phone and it was from Alcatel and I

0:39:55.640 --> 0:39:58.600
<v Speaker 1>think let's see, was it the Flip three And this

0:39:58.760 --> 0:40:01.640
<v Speaker 1>was a really good little phone. Two. Yeah, go Flip

0:40:01.719 --> 0:40:05.439
<v Speaker 1>three from Alcatel on T Mobile and it's four bucks

0:40:05.480 --> 0:40:08.080
<v Speaker 1>a month. The full price is one hundred dollars. And

0:40:08.200 --> 0:40:10.239
<v Speaker 1>this is a flip phone. It's simple. Yes, it has

0:40:10.280 --> 0:40:13.240
<v Speaker 1>a camera, but it's got nice This is so funny.

0:40:13.280 --> 0:40:15.600
<v Speaker 1>The website does not show it when it's open. I mean,

0:40:15.640 --> 0:40:19.919
<v Speaker 1>that's kind of U T mobile. Come on, you gotta

0:40:19.920 --> 0:40:21.880
<v Speaker 1>show the buttons and the screen. They don't show it.

0:40:21.920 --> 0:40:25.120
<v Speaker 1>That's so weird. But if you google it, I'm sure

0:40:25.120 --> 0:40:27.200
<v Speaker 1>you can find it. But the cool thing about this

0:40:27.239 --> 0:40:29.480
<v Speaker 1>phone is that it also has Google Assistant built in,

0:40:29.560 --> 0:40:31.680
<v Speaker 1>which is really interesting. So if you want, you can

0:40:31.719 --> 0:40:34.439
<v Speaker 1>ask Google questions, which you know, maybe your mom would

0:40:34.440 --> 0:40:35.960
<v Speaker 1>get a kick out of. But this phone is also

0:40:36.000 --> 0:40:38.480
<v Speaker 1>pretty simple because it's just a tiny screen, a little

0:40:38.520 --> 0:40:42.840
<v Speaker 1>screen and big keys. And I think that that's probably

0:40:42.880 --> 0:40:45.560
<v Speaker 1>a better way to go. That is a hundred bucks.

0:40:45.800 --> 0:40:48.239
<v Speaker 1>The other thing I would check out is go look

0:40:48.280 --> 0:40:52.520
<v Speaker 1>at the website called Jitterbug, and Jitterbug makes all of

0:40:52.600 --> 0:40:56.919
<v Speaker 1>the phones for seniors. They have nice, easy, big, big

0:40:56.920 --> 0:41:00.240
<v Speaker 1>button phones like the Jitterbug Flip, which is a hundred

0:41:00.239 --> 0:41:03.560
<v Speaker 1>dollars and there's really nothing to it. It's just a

0:41:03.600 --> 0:41:06.520
<v Speaker 1>phone to make calls. So those are the three places

0:41:06.520 --> 0:41:08.160
<v Speaker 1>that I would look I think the light phone is

0:41:08.320 --> 0:41:14.040
<v Speaker 1>probably too expensive, although it's nice because you it's unlocked,

0:41:14.080 --> 0:41:15.719
<v Speaker 1>which means you don't have to have a plan with it.

0:41:16.680 --> 0:41:19.319
<v Speaker 1>The jitterbug, you're going to talk, you got to get

0:41:19.360 --> 0:41:21.600
<v Speaker 1>a plan for that. So the Jitterbug is one hundred dollars.

0:41:21.640 --> 0:41:25.520
<v Speaker 1>But let's see how much a plan is minimum two

0:41:25.600 --> 0:41:27.960
<v Speaker 1>hundred and fifty minutes fifteen dollars a month. Then you

0:41:28.000 --> 0:41:30.000
<v Speaker 1>got to do your texts. So if you want to

0:41:30.040 --> 0:41:31.640
<v Speaker 1>do text which I don't think Grandma is going to

0:41:31.719 --> 0:41:34.080
<v Speaker 1>be doing or Mom's going to be doing, So you're

0:41:34.120 --> 0:41:36.160
<v Speaker 1>talking fifteen dollars a month for only two hundred and

0:41:36.160 --> 0:41:38.879
<v Speaker 1>fifty minutes. So if you want twenty five hundred minutes,

0:41:38.920 --> 0:41:42.120
<v Speaker 1>you're thirty dollars a month and then unlimited as forty.

0:41:42.320 --> 0:41:47.400
<v Speaker 1>So I personally like the idea of the a cheaper phone. Anyway,

0:41:47.640 --> 0:41:49.000
<v Speaker 1>you got to decide what you want to do. But

0:41:49.080 --> 0:41:52.360
<v Speaker 1>that's those are the phones that i'd recommend with your mom,

0:41:52.800 --> 0:41:55.040
<v Speaker 1>and I think they'll all be simple enough for her

0:41:55.080 --> 0:42:03.400
<v Speaker 1>to use. All right. Next question comes from Sandra. I

0:42:03.440 --> 0:42:06.080
<v Speaker 1>really enjoy your segments on KTLA. Thank you, oh your

0:42:06.120 --> 0:42:08.560
<v Speaker 1>podcasts and your newsletters. If you haven't signed up for

0:42:08.960 --> 0:42:10.960
<v Speaker 1>my newsletter go to Rich on tech dot TV. I

0:42:11.040 --> 0:42:13.799
<v Speaker 1>usually send it out every other week, and it's kind

0:42:13.800 --> 0:42:15.399
<v Speaker 1>of like this podcast. It's all the stuff I think

0:42:15.400 --> 0:42:17.960
<v Speaker 1>you should know. The information that you share is always

0:42:17.960 --> 0:42:20.200
<v Speaker 1>timely and useful. Now to my question, I'm on a

0:42:20.360 --> 0:42:24.480
<v Speaker 1>twenty fifteen MacBook Pro with Mojave operating system. I have

0:42:24.480 --> 0:42:26.319
<v Speaker 1>not upgraded to Catalina because I don't want to lose

0:42:26.360 --> 0:42:29.120
<v Speaker 1>Microsoft Word. I no longer have access to Word because

0:42:29.160 --> 0:42:33.200
<v Speaker 1>I am retired. The Word program is the twenty eleven

0:42:33.320 --> 0:42:36.040
<v Speaker 1>version I only do. I only use Word to do

0:42:36.080 --> 0:42:38.000
<v Speaker 1>word processing. I don't want to pay a monthly fee

0:42:38.040 --> 0:42:41.560
<v Speaker 1>to get it. Should I be using the latest operating system?

0:42:41.680 --> 0:42:44.600
<v Speaker 1>Is there another word processing program that I should be using?

0:42:44.920 --> 0:42:48.360
<v Speaker 1>Would my files and documents be accessible in another word

0:42:48.360 --> 0:42:52.560
<v Speaker 1>processing program? I hope you can help me, Sandy. Sandy,

0:42:52.800 --> 0:42:57.120
<v Speaker 1>I think you should be running the latest Mac operating system.

0:42:57.239 --> 0:43:00.279
<v Speaker 1>Why not? Your computer's still relatively new. I think it'll

0:43:00.280 --> 0:43:03.359
<v Speaker 1>handle Catalina. You don't need it, but for security reasons,

0:43:03.400 --> 0:43:06.960
<v Speaker 1>it's always a good idea to run the latest. When

0:43:06.960 --> 0:43:10.960
<v Speaker 1>it comes to Word, you might lose your compatibility. That's true.

0:43:11.000 --> 0:43:13.359
<v Speaker 1>I don't know, because i'd have to upgrade on your

0:43:13.400 --> 0:43:15.799
<v Speaker 1>system and see what happens. But I don't think you

0:43:15.880 --> 0:43:18.399
<v Speaker 1>need Word anymore. Number One, you're using a program from

0:43:18.680 --> 0:43:21.760
<v Speaker 1>nine years ago. A lot has changed in nine years.

0:43:22.200 --> 0:43:25.560
<v Speaker 1>You can go to Google Docs and use it absolutely free,

0:43:25.680 --> 0:43:28.279
<v Speaker 1>and you're gonna get all of the modern conveniences that

0:43:28.360 --> 0:43:32.120
<v Speaker 1>you may not even have in the Microsoft Word program

0:43:32.120 --> 0:43:35.720
<v Speaker 1>that you have there. So I would recommend just firing

0:43:35.760 --> 0:43:40.000
<v Speaker 1>up your computer and going to Google Docs, which is

0:43:40.760 --> 0:43:46.359
<v Speaker 1>let's see docs dot Google dot com, and as long

0:43:46.400 --> 0:43:48.200
<v Speaker 1>as you have a Google account, you can use that

0:43:48.440 --> 0:43:51.960
<v Speaker 1>totally free. I've been using it for I believe ten

0:43:52.040 --> 0:43:55.560
<v Speaker 1>years now, and I've had zero problems with Google Docs.

0:43:55.840 --> 0:43:58.640
<v Speaker 1>In fact, it just keeps getting better and better. And

0:43:58.680 --> 0:44:00.560
<v Speaker 1>I was one of those old holdouts. I thought, oh,

0:44:00.600 --> 0:44:03.200
<v Speaker 1>there's no way that Google could do something as good

0:44:03.200 --> 0:44:06.920
<v Speaker 1>as Microsoft, because that's a paid, expensive program. But they

0:44:07.000 --> 0:44:10.160
<v Speaker 1>kind of do and it works. Will your files and

0:44:10.239 --> 0:44:13.279
<v Speaker 1>documents be accessible, Yes, they will. You can upload them

0:44:13.280 --> 0:44:17.680
<v Speaker 1>into Google Drive and they will convert over to the

0:44:17.719 --> 0:44:20.160
<v Speaker 1>Google Docs and it'll be great. It'll be great, and

0:44:20.200 --> 0:44:23.680
<v Speaker 1>it'll be totally free. Good good question there. All right,

0:44:24.080 --> 0:44:25.600
<v Speaker 1>we're almost to the end of the show here, so

0:44:27.600 --> 0:44:29.719
<v Speaker 1>let's see here, what do I want to answer? I'll

0:44:29.719 --> 0:44:33.399
<v Speaker 1>do one more question, and let's do this one, because

0:44:33.400 --> 0:44:35.959
<v Speaker 1>this one is a question that a lot of wrong.

0:44:36.120 --> 0:44:39.359
<v Speaker 1>That was the that's the touchstones. When I get phone

0:44:39.360 --> 0:44:41.200
<v Speaker 1>calls back on the show, we'll use that. But no,

0:44:41.320 --> 0:44:43.040
<v Speaker 1>this is what it is. It's typing, because you guys

0:44:43.080 --> 0:44:46.399
<v Speaker 1>are typing your questions to me. Alyssa says big fan. Here,

0:44:46.560 --> 0:44:48.360
<v Speaker 1>quick question. Can you point me to the right direction

0:44:48.480 --> 0:44:52.520
<v Speaker 1>for how to create more storage for myself as an

0:44:52.560 --> 0:44:57.239
<v Speaker 1>older iPhone seven s? Can you any tips you can

0:44:57.280 --> 0:45:00.440
<v Speaker 1>help provide? It would be awesome. I trust you, Lissa.

0:45:00.560 --> 0:45:02.600
<v Speaker 1>I think the number one thing you need to check

0:45:02.680 --> 0:45:06.160
<v Speaker 1>on your iPhone is your iCloud backups, and that is

0:45:06.200 --> 0:45:10.200
<v Speaker 1>by going into settings, that is tapping your name at

0:45:10.239 --> 0:45:14.360
<v Speaker 1>the top and then iCloud and then manage storage. And

0:45:14.400 --> 0:45:16.960
<v Speaker 1>when you look into manage storage, you'll notice that a

0:45:17.000 --> 0:45:20.120
<v Speaker 1>lot of your stuff is probably used up by two things,

0:45:20.840 --> 0:45:25.160
<v Speaker 1>photos and backups and also messages. So this is where

0:45:25.160 --> 0:45:29.360
<v Speaker 1>you want to go into your iCloud storage and delete

0:45:29.400 --> 0:45:32.040
<v Speaker 1>any backups. Now you said create more storage for yourself

0:45:32.320 --> 0:45:35.080
<v Speaker 1>on your phone, So this is just one aspect. A

0:45:35.080 --> 0:45:38.200
<v Speaker 1>lot of people confuse the two. It'll say we need

0:45:38.239 --> 0:45:41.439
<v Speaker 1>more storage, but it's talking about iCloud, or sometimes it's

0:45:41.440 --> 0:45:43.480
<v Speaker 1>on the phone. More often than not, it's really the

0:45:43.719 --> 0:45:46.000
<v Speaker 1>iCloud storage that's filling up that you need to empty.

0:45:46.239 --> 0:45:48.560
<v Speaker 1>But I'll tell you both ways. So number one on

0:45:48.600 --> 0:45:51.080
<v Speaker 1>your phone with the iCloud go to where I said

0:45:52.040 --> 0:45:53.880
<v Speaker 1>and just kind of look up and see what's going on.

0:45:54.200 --> 0:45:57.040
<v Speaker 1>So for me, I've got fifty one gigs of photos

0:45:57.120 --> 0:45:59.840
<v Speaker 1>in photos. I don't need fifty one gigs of photos

0:46:00.040 --> 0:46:02.759
<v Speaker 1>on iCloud because guess what, I don't use iCloud for

0:46:02.800 --> 0:46:05.880
<v Speaker 1>my photos. So I can go in and disable and

0:46:05.920 --> 0:46:08.200
<v Speaker 1>delete that, no problem. I'm gonna get a big scary

0:46:08.200 --> 0:46:11.600
<v Speaker 1>screen that says delete photos and videos. Yes, I don't

0:46:11.640 --> 0:46:15.000
<v Speaker 1>need that. So that's number one. Then you've got iCloud drive.

0:46:15.160 --> 0:46:17.799
<v Speaker 1>See what you've got filling up that. For me, I've

0:46:17.840 --> 0:46:19.720
<v Speaker 1>got all kinds of stuff, not a lot of stuff,

0:46:19.760 --> 0:46:22.920
<v Speaker 1>but it's just enough random stuff that's taking up eight gigs.

0:46:23.320 --> 0:46:26.040
<v Speaker 1>Then I've got my backups, and after this question, I

0:46:26.080 --> 0:46:28.560
<v Speaker 1>actually went in and deleted some of my old backups.

0:46:28.800 --> 0:46:31.120
<v Speaker 1>But you want to see how many backups do you

0:46:31.200 --> 0:46:33.120
<v Speaker 1>have in there? And for me, I had a whole

0:46:33.160 --> 0:46:36.200
<v Speaker 1>bunch of lingering backups. So the only backups you need

0:46:36.239 --> 0:46:38.680
<v Speaker 1>in there are your current backups. So if you've ever

0:46:38.800 --> 0:46:42.640
<v Speaker 1>upgraded from a new iPhone, you probably have the old

0:46:42.800 --> 0:46:44.960
<v Speaker 1>iPhone backup in there and you don't need it, so

0:46:45.000 --> 0:46:46.800
<v Speaker 1>you can go ahead and delete that. Just be careful

0:46:46.840 --> 0:46:49.640
<v Speaker 1>with that, because I don't want you to delete backups

0:46:49.680 --> 0:46:51.759
<v Speaker 1>that you might need. The other thing you want to

0:46:51.800 --> 0:46:54.719
<v Speaker 1>do is go into the storage settings on your phone,

0:46:54.760 --> 0:46:59.719
<v Speaker 1>so general iph settings, General iPhone storage, and look up

0:46:59.719 --> 0:47:04.759
<v Speaker 1>what's taking up the storage on your phone and they'll

0:47:04.760 --> 0:47:08.480
<v Speaker 1>show you some recommendations. So for me, the recommendation is

0:47:08.560 --> 0:47:11.600
<v Speaker 1>the three things. Let's see. The things taking up the

0:47:11.600 --> 0:47:15.200
<v Speaker 1>biggest storage of my phone again are photos, podcasts. I

0:47:15.200 --> 0:47:21.080
<v Speaker 1>have forty five gigabytes of downloaded podcasts. Delete, Delete, delete,

0:47:21.239 --> 0:47:23.319
<v Speaker 1>and you can delete those by just swiping left on

0:47:23.360 --> 0:47:26.960
<v Speaker 1>the podcasts and it will delete the podcast that it

0:47:27.040 --> 0:47:29.879
<v Speaker 1>is downloaded to your phone. I don't need forty five

0:47:29.920 --> 0:47:33.000
<v Speaker 1>gigs of podcasts on my phone. Wow, that might be

0:47:33.000 --> 0:47:36.600
<v Speaker 1>taking up a lot on yours. Adobe Rush four gigs.

0:47:36.600 --> 0:47:39.000
<v Speaker 1>I can go in and delete some of stuff there.

0:47:39.400 --> 0:47:41.800
<v Speaker 1>And my photos. I have forty five gigs of photos

0:47:41.840 --> 0:47:44.760
<v Speaker 1>on my phone. I can delete some of my videos

0:47:44.800 --> 0:47:48.520
<v Speaker 1>and also the recently deleted and save some space there.

0:47:48.719 --> 0:47:51.920
<v Speaker 1>So those are just a few of the simple ways

0:47:51.960 --> 0:47:55.719
<v Speaker 1>to free up some storage on your iPhone. Believe me,

0:47:55.920 --> 0:47:59.120
<v Speaker 1>that is one of the trickiest ways that Apple gets

0:47:59.160 --> 0:48:02.160
<v Speaker 1>you to pay for more storage is your phone runs

0:48:02.160 --> 0:48:04.040
<v Speaker 1>out of storage or your eCloud. It's just a whole

0:48:04.040 --> 0:48:05.879
<v Speaker 1>bunch of stuff you don't need that's sitting in there.

0:48:06.040 --> 0:48:10.680
<v Speaker 1>So good question, all good questions. Can you believe it?

0:48:11.600 --> 0:48:13.319
<v Speaker 1>That is going to do it for this episode of

0:48:13.360 --> 0:48:15.640
<v Speaker 1>the show. I hope you enjoyed this version of the show.

0:48:15.680 --> 0:48:17.000
<v Speaker 1>I'm not going to do this every week, but I

0:48:17.040 --> 0:48:18.800
<v Speaker 1>just want to do it this week as a special

0:48:19.080 --> 0:48:22.080
<v Speaker 1>episode because I've gotten so many emails. If you have

0:48:22.120 --> 0:48:25.719
<v Speaker 1>a question for me, you can email me. It's hello

0:48:25.920 --> 0:48:28.399
<v Speaker 1>at richontech dot TV. I'll give you a new code

0:48:28.400 --> 0:48:33.240
<v Speaker 1>word this time. The code word this week is highlight.

0:48:33.520 --> 0:48:35.880
<v Speaker 1>If you put highlight in your email, I will notice

0:48:35.880 --> 0:48:38.799
<v Speaker 1>it and I will send you a response faster. So

0:48:38.920 --> 0:48:40.720
<v Speaker 1>just put it in the subject line, start it with highlight,

0:48:41.320 --> 0:48:43.200
<v Speaker 1>and that way I know you're a big fan of

0:48:43.239 --> 0:48:47.239
<v Speaker 1>the podcast, and I will take you more seriously. If

0:48:47.239 --> 0:48:48.840
<v Speaker 1>you'd like to send me an email, just go to

0:48:48.920 --> 0:48:51.319
<v Speaker 1>rich on Tech dot tv hit the email button at

0:48:51.320 --> 0:48:54.160
<v Speaker 1>the bottom of the page. Also, if you would rate

0:48:54.239 --> 0:48:57.719
<v Speaker 1>and review this podcast, it really helps other people discover it.

0:48:58.160 --> 0:49:01.399
<v Speaker 1>Just go to rate this podcast dot com slash rich

0:49:01.480 --> 0:49:04.080
<v Speaker 1>on Tech got a lot of reviews since the last one.

0:49:04.480 --> 0:49:09.919
<v Speaker 1>Let's see. Die d Aguilaire nineteen eighty three said rich

0:49:09.960 --> 0:49:13.040
<v Speaker 1>always has great information to share. Highly recommended. Thank you

0:49:14.480 --> 0:49:18.640
<v Speaker 1>and KD six ywk hmm sound like a ham radio thing.

0:49:18.680 --> 0:49:20.560
<v Speaker 1>Great as always. Thank you for sharing your knowledge in

0:49:20.600 --> 0:49:23.640
<v Speaker 1>a very easy to understand way. Well you're welcome. My

0:49:23.760 --> 0:49:26.359
<v Speaker 1>name is rich dmiro On behalf of everyone that gets

0:49:26.400 --> 0:49:29.400
<v Speaker 1>this show to your ears. Thank you so much for listening.

0:49:29.800 --> 0:49:32.120
<v Speaker 1>Stay safe, we'll talk to you real soon.