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Speaker 1: Chris, that's such a thing to me.

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Speaker 2: Chris, Welcome back, Ron and Ady and the Card Doctor.

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Speaker 2: You know, I can always tell it's that holiday time

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Speaker 2: of year. My engineer gets a little overboard with the

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Speaker 2: Christmas carols. But that's okay. So listen. We were sitting

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Speaker 2: here and I was reading a piece of email, and

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Speaker 2: this came to us from Chris out in Green Bay, Wisconsin.

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Speaker 2: Chris looks like he's a technician in a truck repair

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Speaker 2: shop out in Green Bay, and I thought it was

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Speaker 2: a great letter. It really kind of explains in detail

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Speaker 2: what the mechanics go through on a day to day basis.

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Speaker 2: And I asked Harry. Harry's got him up here on

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Speaker 2: the phone, and we welcome Chris here to the Card Doctor. Chris,

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Speaker 2: welcome aboard, sir.

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Speaker 1: He's it going all right.

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Speaker 2: Let me let me read your letter and we'll paraphrase

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Speaker 2: back and forth. Here I was talking dear Ron and

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Speaker 2: old Krug. Just want to say I love listening to

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Speaker 2: the show. I work at a truck repair shop in

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Speaker 2: Green Bay, Wisconsin, and I was working on a little

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Speaker 2: of Suzu truck with a tilt cab. The wiper. The

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Speaker 2: wiper mechanism had broken, and this required dis assembly of

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Speaker 2: the dashes. The wiper mechanism is under the dish. While

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Speaker 2: I was reassembling the dish, I want to make sure

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Speaker 2: everything was working properly before I put everything completely back together.

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Speaker 2: So I tried all the lights, wipers, and controls. All

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Speaker 2: worked except the blower motor. I checked the owner and

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Speaker 2: it wasn't getting any power. Frustrated, I began checking everything,

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Speaker 2: all my plugs, fuses, et cetera. Just on a hunch,

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Speaker 2: I started the truck. Bam, I had power. And you

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Speaker 2: realized that as you plugged it back in and started

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Speaker 2: the truck again, it worked. And you found out that

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Speaker 2: the engine had to be running with the key, not

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Speaker 2: just in the run position, but the engine had to

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Speaker 2: be running in order for the blower to work. That's

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Speaker 2: a bit of mechanical intuition. I consider that, Chris. You know,

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Speaker 2: that's the beginning of a good foundation of diagnostic skills.

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Speaker 2: What sort of went off in your mind to make

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Speaker 2: you realize that it was so obvious yet it was

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Speaker 2: going in the wrong wrong direction.

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Speaker 3: Well, once I was checking, I'm like, you know, everything

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Speaker 3: looks like it's plugged in. It's I'm like, there's only

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Speaker 3: so many things that it can be, you know, no wires,

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Speaker 3: worse stressed. I had check Dad, you know, I've been

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Speaker 3: checking for about twenty minutes, and then I thought, well,

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Speaker 3: I guess I'll try this. Let's just add, you know,

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Speaker 3: just one more thing I can eliminate. And then it

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Speaker 3: started up and I went, I put it back together,

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Speaker 3: and I, you know, tested it a couple of times,

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Speaker 3: and I talked to the service, the more experienced service

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Speaker 3: text there, and they, yeah, that's that's just the way

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Speaker 3: Susan who designs their trucks. And I can't really think

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Speaker 3: of why they would do that, aside from maybe they

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Speaker 3: don't want the lower motor to kill the battery. But yeah,

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Speaker 3: just the way they do it.

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Speaker 1: I guess.

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Speaker 2: Well, as we say at the shop, you know, now

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Speaker 2: you're trying to understand how an engineer thinks versus how

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Speaker 2: it works in the real world. And sometimes that's that's

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Speaker 2: a pretty meteoric conclusion, uh collision either one, right, that

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Speaker 2: that just that just doesn't work, you know, So you've

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Speaker 2: got what what what well, what's that? Wait a minute,

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Speaker 2: Hang on, Chris, wait a minute, who who the who

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Speaker 2: the heck is that it sounds like somebody just pulled in.

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Speaker 2: Are we are we on the area yet?

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Speaker 1: Yeah?

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Speaker 3: I think of Santa Claus.

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Speaker 2: Who pulled that open. What's going on.

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Speaker 4: Christmas?

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Speaker 2: It's the big guy himself.

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Speaker 4: Wrong.

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Speaker 2: Merry Christmas, Tony, and even fast Christmas. How was your ride, Santa?

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Speaker 4: Well, I had to come down you guys and the

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Speaker 4: listeners have been so good this year. And we have

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Speaker 4: this escort right arch detector in the sleigh that we

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Speaker 4: have to give away.

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Speaker 2: Well, you know what, we're gonna give that away to

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Speaker 2: the gentleman I have on the phone right now, Chris.

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Speaker 4: What a good job.

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Speaker 2: Merry Christmas from everybody here at the car. Doctor Chris,

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Speaker 2: thank you very much.

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Speaker 3: Merry Christmas.

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Speaker 2: You're very welcome. We we were very impressed with your letter,

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Speaker 2: no kidding, and.

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Speaker 3: I'm very impressed with the program you guys put on.

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Speaker 3: I've always learned something. I loved the explanations. They're thorough.

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Speaker 4: There.

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Speaker 3: You know you I don't want to say, you know,

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Speaker 3: you don't talk down, but you know you put it

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Speaker 3: in language that you know everybody from a doctor you know.

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Speaker 1: To another technician can understand.

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Speaker 3: And that's awesome.

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Speaker 2: Well, thank you, we appreciate that. Well, you know and

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Speaker 2: that's that's that probably says it all that we appeal

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Speaker 2: to everybody across the masses. But you know you can

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Speaker 2: you can take it from me as as the old

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Speaker 2: tech here. I read your letter and I said, here's

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Speaker 2: a guy who's got it going on, and he he's

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Speaker 2: he understands it. And it was it was a fairly

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Speaker 2: basic letter. But there's a lot in this if you

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Speaker 2: really take the time to read it. And we appreciated

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Speaker 2: you taking the time to send it to us, and uh,

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Speaker 2: you know, we we we think we're doing the right

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Speaker 2: thing here that we appreciate you and we want you

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Speaker 2: to have a good Christmas. And uh, you know, stay

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Speaker 2: on the line because this passport max too, and you're

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Speaker 2: a tech kind of guy, You're going to really enjoy this.

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Speaker 4: This.

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Speaker 3: Yeah, I've heard you talk about it, and I've kind

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Speaker 3: of it's been you know, I haven't had a radio

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Speaker 3: detector for a while. The one I had kind of

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Speaker 3: got outdated, and it wasn't a passport, it was some

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Speaker 3: kind of an off brand and I thought, you know,

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Speaker 3: i'd like to replace that someday.

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Speaker 2: Well, congratulations, because Santa just replaced it for you. In

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Speaker 2: the good folks at escort and you can read more

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Speaker 2: about it at escort radar dot com. Keep in mind

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Speaker 2: that the Passport Max two is leader in its class

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Speaker 2: with digital protection in terms of signal interpretation, and it

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Speaker 2: will prevent false alarms. Sit down, read the manualism. I'm

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Speaker 2: sure you will because you're a tech kind of guy

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Speaker 2: after reading your letter, and you will enjoy it. So hey,

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Speaker 2: listen real quick, Chris, can we give a plug for

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Speaker 2: the shop that you work out out in Green Bay?

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Speaker 4: Sure?

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Speaker 3: Yeah, I work at packer City International. They mainly do

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Speaker 3: international trucks and all bowls, of course run with the blowers,

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Speaker 3: run with the key in the run position and not

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Speaker 3: the edges running. But which is why that wasn't the

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Speaker 3: first thing that came to my mind. But they also

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Speaker 3: service on the Suzu's there too.

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Speaker 2: Great, Hey listen, you'll never forget how a blower works

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Speaker 2: in an a Suzu pickup, so you'll remember it for

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Speaker 2: the rest of your life. Yep, ver much col beans, Chris,

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Speaker 2: thank you very much for being a listener and for

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Speaker 2: the letter, and we hope you enjoy the escort. Stay

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Speaker 2: on the line fast. Harry's going to get your information

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Speaker 2: and he'll relay it along to the folks at Escort

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Speaker 2: and they'll send out that passport max to you within

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Speaker 2: good time. All right, you take good care and have

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Speaker 2: a good rest of the holiday season. Take good care, Chris.

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Speaker 2: I'm running any in the Card Doctor. Let's pull over

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Speaker 2: and take a pause. We'll be back right after this.

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Speaker 4: I ain't every being with wom.

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Speaker 2: Hey, welcome back. We're on any of the Card Doctor

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Speaker 2: or a little bit of a marathon here as we

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Speaker 2: try to finish out calls this hour. Let's get over

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Speaker 2: to Barry, Cathedral City, California. Some problems with a jeep

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Speaker 2: Wrangler and how it shifts Barry. Welcome to the Card Doctor, sir.

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Speaker 2: How can I help?

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Speaker 1: Thank you? Ron Well, I'm hoping you could be my

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Speaker 1: Sandy Claw and several other hundreds of people that owned

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Speaker 1: a two thousand and six Jeep Wrangler. It has an

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Speaker 1: infamous transmission issue. I've been on the internet and seeing

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Speaker 1: everybody that has reported the same thing with the same

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Speaker 1: kind of results. I've had this transmission. I've had the

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Speaker 1: car for almost two years now. I bought it with

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Speaker 1: seventeen thousand, It's got about thirty five on it, and

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Speaker 1: it worked perfectly until approximately six months ago I started

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Speaker 1: having some funny transmission problems, one being that when early

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Speaker 1: in the morning, when it's cold, I started off down

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Speaker 1: the road as normal, and it would stand to about

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Speaker 1: twenty one hundred dollarpms before it would shift in the

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Speaker 1: second and when it shifted, it almost left the transmission

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Speaker 1: in the.

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Speaker 2: Street, so it banged real hard.

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Speaker 1: It shifted hard, real hard. Now, after it does it

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Speaker 1: the first time, it settles down and it will shift

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Speaker 1: normally until you go where your destination is, spend twenty

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Speaker 1: five thirty minutes, come back out. It does exactly the

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Speaker 1: same thing for the first shift, okay, and then starts

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Speaker 1: its fine after that.

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Speaker 2: So that's okay. So you know not to I want

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Speaker 2: to keep track of time here, Barry. So you know

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Speaker 2: the long and the short of it is. You're going

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Speaker 2: to tell me somebody rebuilt the trans and you've got

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Speaker 2: the exact same problem.

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Speaker 1: That's correct. We had it built almost three different times,

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Speaker 1: and then it still does the same thing. I took

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Speaker 1: the jeep. They told me they called the factory, couldn't

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Speaker 1: do anything for me. Told me that the factory said

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Speaker 1: it's normal in that vehicle, which is ludicrous.

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Speaker 2: Right, because it didn't do it prior correct, right, So

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Speaker 2: you got a pencil, I do, okay, couple of suggestions,

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Speaker 2: couple of things I want to look at. I'm a

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Speaker 2: little concerned and I'm going to be I'm going to

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Speaker 2: be judgmental, which I try not to be from my

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Speaker 2: seat because I'm not the attending physician, but you know,

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Speaker 2: I'm going to be a little judgmental. The trans shop,

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Speaker 2: that same trans shop rebuilt the trends three times. Yes, sir,

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Speaker 2: it doesn't make any sense to me. You know, it

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Speaker 2: almost feels like they're poking in the dark, because why

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Speaker 2: would you. You know, taking a transmission out is not like

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Speaker 2: doing an oil change. It's not the easiest thing in

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Speaker 2: the world. And you know, at the very least I

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Speaker 2: would have put a different trands in, gotten a rebuilt unit,

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Speaker 2: or just tried a different unit, because to rebuild the

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Speaker 2: same thing, you know, the definition of insanity is, you know,

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Speaker 2: doing the same thing over and over and expecting different results. So,

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Speaker 2: you know, the labor intensiveness of taking the trans in

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Speaker 2: and out. By now, they wore out the threads that

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Speaker 2: hold the bolts in the back of the block, as

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Speaker 2: well as the mountain, the cross member and everything else.

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Speaker 2: So I'm a little concerned about them. I want you

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Speaker 2: to do some research about SEEVEI and I'll explain it.

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Speaker 2: See THEI is clutch volume index, all right, Think of

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Speaker 2: a balloon, a balloon. You blow up a balloon. It's

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Speaker 2: a six inch diameter balloon. It blows up the six

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Speaker 2: inches and it stays there. That's the pool of transmission fluid,

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Speaker 2: a veil for the trans to shift. It sort of

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Speaker 2: helps dampen and soften the shift and shift and harshen

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Speaker 2: the shift and et cetera, all points in between. When

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Speaker 2: clutch volume index increases, it's a sign of internal wear

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Speaker 2: in the trends that the hydraulic circuits are leaking and

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Speaker 2: not fully charged or correctly charged with fluid to allow

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Speaker 2: proper shift point. Does that make sense the way I've

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Speaker 2: explained it? Okay? So if CBI and CBI clutch volume

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Speaker 2: index can be measured in all the gears of the

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Speaker 2: transmission on a Chrysler, there's actually a speck in the

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Speaker 2: scan tool that you could go and look up. CVEI

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Speaker 2: for first gear is eighty nine. It's supposed to be

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Speaker 2: ninety or it's supposed to be sixty, and it's at

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Speaker 2: ninety because it's more than it is. You can go

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Speaker 2: and look and see what the clutch volume index is

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Speaker 2: for each gear. It has to fall within a specification

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Speaker 2: before we go any further with this trans. Before I

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Speaker 2: took the trans out for the second time, it's the

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Speaker 2: first thing I would have gone and looked at, all right,

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Speaker 2: I would have made sure that the hydraulic circuits are

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Speaker 2: being charged properly and maintained properly. So CBI is very important.

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Speaker 2: If you go back to the trans shop and ask them, hey,

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Speaker 2: by the way, just for conversation's sake, what was CVI

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Speaker 2: on the trans and they look at you like you

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Speaker 2: got three heads? Time to go find another trans shop

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Speaker 2: because they're lost, all right. The second thing I'd want

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Speaker 2: to do is I would want to take that vehicle

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Speaker 2: serial number, plug it into the Chrysler database and see

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Speaker 2: is there any reflashes available for this particular transmission or

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Speaker 2: this particular issue. And keep in mind there may be

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Speaker 2: reflashes available for this vehicle that don't necessarily talk about

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Speaker 2: softening or solving the trans problem, but will because sometimes

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Speaker 2: there are software patches put in you know, car sets

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Speaker 2: a P zero four four six evapp code, and we're

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Speaker 2: gonna do a software patch for the trans because we

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Speaker 2: don't like the way it shifts. But the bigger problem

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Speaker 2: is the EVAPP fault. So we're gonna plump it all

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Speaker 2: together and do one main update. I'd want to know

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Speaker 2: what software updates are, all right? Number one, Number two,

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Speaker 2: Number three, I would want to ask the jeep dealer,

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Speaker 2: if you're telling me it's normal, can I drive another

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Speaker 2: two thousand and six and show it to me? First three?

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Speaker 2: First three things I would do, all right, sir, Right,

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Speaker 2: see what that does for you. I'm here every week.

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Speaker 2: I'm here all week, folks, eight five five, five six

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Speaker 2: on nine nine zero, zeron. I'll be glad to help

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Speaker 2: you anyway I can. Brother.

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Speaker 1: I appreciate your time very much.

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Speaker 2: You're very welcome, sir. You take good care. Let's get

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Speaker 2: over to Tony and park ridgel and noise. See we're

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Speaker 2: going back to the washing machine conversation. Tony, you're gonna

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Speaker 2: get me in trouble. Everybody's yelling at me. Go ahead.

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Speaker 2: How can I help you?

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Speaker 4: First of all, you are no longer the car doctor.

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Speaker 4: You are the cars are now.

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Speaker 2: We're trying cars right now. We're going for the title. Yes, sir, my.

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Speaker 4: Son gets a whirlpool four years old like yours.

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Speaker 2: I'm gonna love this.

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Speaker 4: You're going to get the extended warranty, right, it's a

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Speaker 4: three year, it's a one year warry. After four years

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Speaker 4: it doesn't work. The technician comes out, takes the whole

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Speaker 4: thing apart, starts replacing parts and says, I don't know

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Speaker 4: what's wrong with it, and I can't put it back

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Speaker 4: together again.

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Speaker 2: Jeez, I think I had that technician here at the house.

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Speaker 2: It just sounds familiar.

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Speaker 1: All these parts are in the basement floor.

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Speaker 4: You can't put it back together. I don't know what's

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Speaker 4: wrong with it.

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Speaker 2: Did he did he work out too big? Did he

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Speaker 2: take things out? Did he take his tools out clumps

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Speaker 2: at a time and just spill tools on the ground.

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Speaker 4: I had that guy, and then he said, well, I'm

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Speaker 4: not going to charge you, And I said, why are

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Speaker 4: you going to pay? You hit number one and he

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Speaker 4: went out and bought a Maytag and I, like a fool.

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Speaker 4: This passed.

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Speaker 1: April bought a whirlpool.

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Speaker 4: The first one they delivered didn't work. It didn't work.

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Speaker 4: Every time I called him, they said, well thanks for calling.

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Speaker 4: Would you like an extended warranty. I just see things

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Speaker 4: are so good. Why are you selling extended warranties? Every

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Speaker 4: time I call and ask for advice, you want to

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Speaker 4: sell me an extended warranty?

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Speaker 2: Thanks?

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Speaker 4: Why did you build a good washing machine in the

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Speaker 4: first place? Right?

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Speaker 2: Yeah, thanks for playing right. You know, that's sort of

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Speaker 2: like I always think back to when my friend worked

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Speaker 2: for land Rover, and he would tell me the stories.

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Speaker 2: He was a land Rover certified Master tech. And this

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Speaker 2: is eight nine years ago, and I'm hoping land Rovers

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Speaker 2: got their problems straightened out now. But land Rovers, you

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Speaker 2: know that vehicle you would take into the jungles of Africa.

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Speaker 2: You would go off in the bush with and go

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Speaker 2: four wheeling and all the heart to get two places.

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Speaker 2: He said. The tractor trailer would show up, there'd be

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Speaker 2: twelve land Rovers on it. Nine of them wouldn't start.

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Speaker 2: They'd have to go back on the truck and get

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Speaker 2: sent back to the factory, and they would keep the

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Speaker 2: remaining three. So you just got to wonder how some

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Speaker 2: manufacturers work, Tony. I appreciate the call, and I appreciate

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Speaker 2: the information, and yeah, we'll let's see. I don't think

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Speaker 2: Whirlpool's going to sponsor this radio show anytime soon. I'm

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Speaker 2: running any In the Car Doctor, we are back right

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Speaker 2: after this.

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Speaker 4: Worth nothing.

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Speaker 2: Jim Monks roasting on an open fire. No no, no, no, no, no,

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Speaker 2: no no no. We're gonna have to put a leash

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Speaker 2: on him. Hi, rodd an Ady in the Card Doctor,

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Speaker 2: We're gonna have to like put tom over on the side.

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Speaker 2: We got to control him with these Christmas carols that

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Speaker 2: he's putting out there. Speaking about putting it out there,

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Speaker 2: let's go over and talk to Mike, who is a

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Speaker 2: regular listener to The Car Doctor, and Danell in New

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Speaker 2: Jersey wants to talk a little bit about the carbon

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Speaker 2: issue and the eco boost motors from Ford. Yeah, Mike,

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Speaker 2: how can I help you? Sir? What's going on?

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Speaker 5: Good to talk to you again. I know your time

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Speaker 5: is sure. Have you heard anything about this and what

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Speaker 5: have you found out in your shop about this? Because

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Speaker 5: I was looking at some YouTube and they said this

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Speaker 5: is becoming a prevalent problem with the eco boost motors,

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Speaker 5: and you know, especially the Fords, because they don't recommend

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Speaker 5: that you flush them with any kind of solution because

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Speaker 5: that apparently does some damage to the turbo charge.

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Speaker 2: Right the problem they're talking about Mike and for everyone

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Speaker 2: else is that the carbon deposits. You know, there are

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Speaker 2: carbon deposit issues on the valves in the heads of

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Speaker 2: well not just the Fords, on a lot of engines today.

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Speaker 2: They get seventy eighty thousand miles on them. If they

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Speaker 2: haven't been properly maintained, if the oil changes have gone long,

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Speaker 2: if they're not using the correct grade of fuel, they

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Speaker 2: will form carbon deposits. So Ford is saying, don't do

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Speaker 2: a carbon cleaning per se where we hook up a

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Speaker 2: machine to the fuel rail because it can cause some

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Speaker 2: issues to the turbo and it can overheat and damage

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Speaker 2: certain components of the intake system. Yeah, it makes sense

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Speaker 2: to me.

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Speaker 5: What they are this run Excuse me, is this basically

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Speaker 5: the ego boost motors are all turbo motors that are

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00:16:56,400 --> 00:16:58,800
Speaker 5: in cars today that they're having carbon deposits on.

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Speaker 2: My perspective mind is it's all turbo motors, because if

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Speaker 2: you read the report that they're talking about for Ford,

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Speaker 2: they're talking about how the carbon cleaning can overheat the

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Speaker 2: turbocharger and cause issues with the bearings and the support mechanism.

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Speaker 2: To me, that's everything. So as technology changes, Mike, I'll

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Speaker 2: leave it here for right now because we're still researching this.

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Speaker 2: As technology changes, I say, the way we service cars

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00:17:22,080 --> 00:17:24,359
Speaker 2: is going to obviously change and continue to evolve. It

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Speaker 2: makes a great point for things like CRC one tank

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Speaker 2: power renew and addited that you put into the fuel

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Speaker 2: tank to help keep the fuel system clean and help

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Speaker 2: you move carbon deposits. We'll be monitoring this in the

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Speaker 2: future and we'll see where this goes. And speaking of going,

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Speaker 2: it looks like it's time for us because I'm mon

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Speaker 2: anating in the car. Doctor reminding you once again the

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Speaker 2: mechanics aren't expensive, they're priceless.

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Speaker 3: See you