WEBVTT - Tech News: TikTok Might Be Working on a Contingency Plan

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<v Speaker 1>Welcome to tech Stuff, a production from iHeartRadio. Hey there,

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<v Speaker 1>and welcome to tech Stuff. I'm your host Jonathan Strickland.

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<v Speaker 1>I'm an executive producer with iHeart Podcasts and how the

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<v Speaker 1>tech are you. It's time for the tech News Inning

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<v Speaker 1>on Friday May thirty first, twenty twenty four, and let's

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<v Speaker 1>start off with some news about TikTok. The Independent reports

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<v Speaker 1>that part of TikTok's Project Texas plan. Project Texas was

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<v Speaker 1>the company's attempt to reassure American politicians that TikTok isn't

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<v Speaker 1>a data funnel that leads directly to China, was to

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<v Speaker 1>give the US government a remarkable amount of control and oversight. So,

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<v Speaker 1>for one thing, it would have let federal officials elect

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<v Speaker 1>some of the board members for TikTok. The government would

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<v Speaker 1>be given access to TikTok's source code to look for

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<v Speaker 1>evidence of backdoor access and that sort of thing. And

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<v Speaker 1>apparently there even would have been a kill switch feature

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<v Speaker 1>built into TikTok should someone determine that it was serving

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<v Speaker 1>as some sort of insidious tool belonging to a foreign adversary.

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<v Speaker 1>But the White House rejected this plan and said it

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<v Speaker 1>would not be sufficient to address national security concerns. Now,

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<v Speaker 1>I have only read the reporting around this plan. I

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<v Speaker 1>have not actually read the full details of the plan itself,

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<v Speaker 1>so I don't really have any more insight into this.

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<v Speaker 1>But we all know what actually happened instead of it right.

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<v Speaker 1>Congress passed a law that, if it holds up to

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<v Speaker 1>TikTok's legal challenges, will ultimately force TikTok to either separate

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<v Speaker 1>entirely from its Chinese parent company, byte Dance, or face

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<v Speaker 1>a nationwide ban in the United States. This brings me

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<v Speaker 1>to the next TikTok story. Reuter's reports that TikTok has

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<v Speaker 1>secretly been working on creating a recommendation algorithm that would

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<v Speaker 1>be completely independent from the one that Byteedance uses for

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<v Speaker 1>the sister app du Jin, which is the you know,

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<v Speaker 1>the Chinese variant of TikTok, or you could argue TikTok's

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<v Speaker 1>the American variant of Douyin. The implication is that this

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<v Speaker 1>is a potential preparation in the event that TikTok is

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<v Speaker 1>forced to separate from the mothership. Reuter's sites unnamed sources

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<v Speaker 1>who say the project is massive and could take a

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<v Speaker 1>year or so to complete. These sources claim that TikTok

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<v Speaker 1>executives have talked about the project in all hands meetings

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<v Speaker 1>and such, but TikTok representatives have disputed Reuter's report and

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<v Speaker 1>said it was quote misleading and factually inaccurate in the quote,

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<v Speaker 1>and that the divestiture from Byteedance is quote simply not possible.

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<v Speaker 1>End the quote where the truth lies. I don't know.

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<v Speaker 1>I have no doubt that divesting TikTok would be really challenging.

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<v Speaker 1>I do not think it would be impossible. It might

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<v Speaker 1>be very difficult, and it might also mean that the

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<v Speaker 1>effort to do so would cost so much in resources

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<v Speaker 1>that economically it's not viable. So maybe you know, from

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<v Speaker 1>an economic standpoint, you could say, yeah, it's not possible,

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<v Speaker 1>But I don't think that it's technologically impossible. And it

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<v Speaker 1>is also within the realm of possibility that TikTok representatives

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<v Speaker 1>are just saying this, because if they were to admit

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<v Speaker 1>otherwise that the company is working on this independent algorithm,

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<v Speaker 1>that could potentially give the US government a bit more

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<v Speaker 1>leverage to say, well, you're already making preparations, so there's

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<v Speaker 1>no problem here. But as I mentioned earlier, TikTok is

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<v Speaker 1>already suing to challenge this law, and this matter is

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<v Speaker 1>far from settled. So my guess is the US recommendation algorithm,

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<v Speaker 1>if in fact that really does exist and Royer sources

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<v Speaker 1>are truthful, I think that that's the contingency plan. I

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<v Speaker 1>think that's TikTok having a worst case scenario for the company,

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<v Speaker 1>the worst case being that it actually is forced to

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<v Speaker 1>divest itself or for byte Dance rather to divest itself

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<v Speaker 1>of TikTok. A security firm called black Lotus Labs has

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<v Speaker 1>a report that might explain a massive technological failing that

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<v Speaker 1>happened last year. So back in October of twenty twenty three,

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<v Speaker 1>more than half a million customers of the internet service

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<v Speaker 1>provider Windstream lost service. So what was the problem. Well,

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<v Speaker 1>the customers found that their routers had become bricked, though

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<v Speaker 1>they didn't actually necessarily know that's what had happened. Some

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<v Speaker 1>of them did, but most people were probably just thinking,

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<v Speaker 1>my Internet don't work no more. But it meant that

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<v Speaker 1>like six hundred thousand customers or so were without Internet

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<v Speaker 1>service and that's not good. And eventually Windstream would send

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<v Speaker 1>out replacement routers once it finally kind of got to

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<v Speaker 1>the conclusion that, yeah, it's the routers that failed, and

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<v Speaker 1>there was nothing on the fault of the customers As

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<v Speaker 1>far as anyone can tell. These failures happened over the

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<v Speaker 1>course of three days. So what can make so many

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<v Speaker 1>routers fail in such a short time. Well, according to

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<v Speaker 1>Black Lotus Labs, it was malware. Now I should add that,

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<v Speaker 1>as Dan Gooden of Ours Technica reports, Black Lotus Labs

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<v Speaker 1>did not specifically name Windstream in their report. Instead, the

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<v Speaker 1>firms spelled out the parameters of this malware attack and

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<v Speaker 1>the effects it had, and Goodin makes the case that

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<v Speaker 1>it's a pretty darn good match for what seems to

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<v Speaker 1>have happened over at Windstream, and I would agree with that. Now,

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<v Speaker 1>I would argue that the most concerning elements of this

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<v Speaker 1>report are the things we still do not know. We

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<v Speaker 1>do not know who carried out the attack. We do

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<v Speaker 1>not know why they did this attack. We also don't

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<v Speaker 1>know how the attacker was able to get initial access

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<v Speaker 1>to these routers in the first place. Like they used

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<v Speaker 1>a specific kind of malware in order to overwrite the

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<v Speaker 1>firmware on the router. We know that, like we know

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<v Speaker 1>what kind of malware they used, but how they got

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<v Speaker 1>that entry point in to the routers in the first place.

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<v Speaker 1>That is still an unknown variable. It could be that

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<v Speaker 1>there's a vulnerability that's in these routers that the cybersecurity

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<v Speaker 1>community doesn't know about yet but the attacker does, or

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<v Speaker 1>it could be something else. We also don't know if

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<v Speaker 1>the attack was you know, backed by a nation state.

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<v Speaker 1>Was this a state back hacking attack? No clue, And

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<v Speaker 1>because we know so little about the actual attack, like

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<v Speaker 1>who carried it out and how it was done, we

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<v Speaker 1>don't have a lot of good advice on how to

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<v Speaker 1>avoid this kind of thing in the future and how

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<v Speaker 1>to protect ourselves against future attacks, apart from just you know,

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<v Speaker 1>the general words of wisdom, like you know, when you

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<v Speaker 1>get a router or a modem or whatever, change the

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<v Speaker 1>default password, change it to something that only you know

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<v Speaker 1>and it's a strong password, or you know, reboot your

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<v Speaker 1>router on occasion in order to try and protect yourself

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<v Speaker 1>against attacks, that kind of thing, which I mean, those

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<v Speaker 1>are good rules to follow, but it's not very reassuring,

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<v Speaker 1>like it's not specific to this particular case. Blake Montgomery

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<v Speaker 1>reports in the Guardian the US authorities shut down a

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<v Speaker 1>botnet and not just any botnet, but the world's largest

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<v Speaker 1>buttonnet ever. So a botnet, for those of you unfamiliar

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<v Speaker 1>with the term, is a network of comprised computers. I mean,

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<v Speaker 1>the name kind of gives it away, a network of bots.

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<v Speaker 1>So typically a hacker uses malware or phishing attacks in

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<v Speaker 1>order to establish some kind of backdoor access to a

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<v Speaker 1>network of computers. So these are computers belonging to people

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<v Speaker 1>and companies and such and organizations that the hacker then

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<v Speaker 1>is able to at least take some partial control over.

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<v Speaker 1>And then typically the hacker puts these computers to work

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<v Speaker 1>to do something. This can include anything from using this

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<v Speaker 1>network of zombie computers zombie computers. That's another kind of

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<v Speaker 1>term for a botnet, a zombie army. You might use

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<v Speaker 1>those to blast some web server with Internet traffic in

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<v Speaker 1>an attempt to overwhelm it. Now that's a distributed denial

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<v Speaker 1>of service attack. Or you might put this network of

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<v Speaker 1>computers to work in the cryptocurrency minds. But in this

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<v Speaker 1>particular case, this compromised network was used to do several

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<v Speaker 1>different things, but the big one was an alleged COVID

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<v Speaker 1>insurance fraud scam that amounted to around six billion dollars

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<v Speaker 1>in fraud. The takedown operation, which was code named Endgame

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<v Speaker 1>because I guess cybersecurity folks like to feel cool and

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<v Speaker 1>presumably really enjoy the Avengers movies. It relied upon joint

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<v Speaker 1>cooperation of authorities in the United States, the United Kingdom, Ukraine,

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<v Speaker 1>the Netherlands, Denmark, Germany, and France. The US Department of

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<v Speaker 1>Justice arrested Yunhi Wang, who is a Chinese national, and

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<v Speaker 1>accused Wang of essentially spearheading the botnet operations. Wang did

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<v Speaker 1>not do it on his own, but was allegedly a

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<v Speaker 1>large part of this, and if Wang in fact has

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<v Speaker 1>found guilty, he could face up to sixty five years

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<v Speaker 1>in prison. He's thirty five years old now, so that's

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<v Speaker 1>a big old wolf. The United States National Security Agency,

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<v Speaker 1>or NSA, says it's a good idea for smartphone owners

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<v Speaker 1>to completely power it down their devices at least once

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<v Speaker 1>a week. The agency says that doing this can help

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<v Speaker 1>mitigate issues like spearfishing, but it's not a guarantee that

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<v Speaker 1>you'll be free and clear of all risks. It just helps.

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<v Speaker 1>So essentially, just the turning your device off and on

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<v Speaker 1>again on a regular basis should be considered a best practice,

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<v Speaker 1>and the NSSA should know because they are experts at

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<v Speaker 1>spying on people. If you'd like more information on that,

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<v Speaker 1>look up stories about prism or main way that kind

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<v Speaker 1>of thing. But to be less cheeky, I agree that

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<v Speaker 1>regularly doing a full power down and then power up

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<v Speaker 1>of your device is probably a good idea for lots

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<v Speaker 1>of different reasons, not least of which is that it

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<v Speaker 1>could provide an extra bit of security against threats. All right,

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<v Speaker 1>we've got a lot more tech news stories to cover,

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<v Speaker 1>but before we get to that, let's take a quick

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<v Speaker 1>break to thank our sponsors. We're back and now for

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<v Speaker 1>a couple of stories about using technology to spread propaganda

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<v Speaker 1>and misinformation. First up, META says that it identified and

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<v Speaker 1>subsequently removed six influenced campaigns. This is coming from an

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<v Speaker 1>article I saw on the Verge by Nick Barclay. Meta

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<v Speaker 1>says that a couple of these campaigns were using AI

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<v Speaker 1>in an attempt to push certain political viewpoints and to

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<v Speaker 1>make it seem as if that particular point view had

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<v Speaker 1>a larger amount of support than it really did. Meta

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<v Speaker 1>disclosed that the campaigns originated out of places such as Croatia, China, Bangladesh,

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<v Speaker 1>Israel and Iran. Apparently, the Israeli campaign made use of

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<v Speaker 1>AI to create comments to try and boost engagement and

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<v Speaker 1>the spread of messaging, and the Chinese campaign allegedly used

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<v Speaker 1>AI to generate images as part of that campaign. Now,

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<v Speaker 1>according to Meta, these attempts weren't particularly sophisticated or hard

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<v Speaker 1>to identify. But obviously folks expect that AI will get

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<v Speaker 1>better at creating this kind of stuff that people will

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<v Speaker 1>not be as readily available to detect. It'll be easier

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<v Speaker 1>for the stuff to kind of pass casual glance and

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<v Speaker 1>considering discourse on some social platforms, I expect it is

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<v Speaker 1>not going to take a whole lot of work to

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<v Speaker 1>craft something that fits right in, because goodness knows, I've

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<v Speaker 1>seen some garbage on social networks. On a similar note,

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<v Speaker 1>the New York Times reports that open Aye has said

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<v Speaker 1>it identified five online campaigns that were making use of

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<v Speaker 1>AI to boost messaging. These campaigns originated in places like Russia, China, Iran,

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<v Speaker 1>and Israel. There's no word on whether or not any

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<v Speaker 1>of these are the same ones that Meta mentioned. This week,

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<v Speaker 1>The Register had a rather snarky article about this that

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<v Speaker 1>talks about how these campaigns were relatively low stakes because

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<v Speaker 1>they hadn't seen much penetration. They were largely you know,

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<v Speaker 1>unseen by actual human people. Instead, they mostly consisted mainly

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<v Speaker 1>of bots posting stuff that other bots had created, or

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<v Speaker 1>maybe the same stuff that those same bots had created.

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<v Speaker 1>At any rate, it sounds like the actual impact of

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<v Speaker 1>these campaigns was minimal. And again some of that has

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<v Speaker 1>to do with the fact that the efforts of using

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<v Speaker 1>AI are not terribly sophisticated yet. But I do stress

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<v Speaker 1>the word yet, because there's every reason to expect these

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<v Speaker 1>attacks will get more sophisticated over time, and the real

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<v Speaker 1>concern is whether open AI will be as effective at

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<v Speaker 1>detecting and disrupting such campaigns when they inevitably surface. And

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<v Speaker 1>now in the AI is Coming for Creatives category, I

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<v Speaker 1>submit for your approval a story written by Winston Show

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<v Speaker 1>for The Hollywood Reporter about a company called Fable Studio.

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<v Speaker 1>This company is launching an AI powered platform called Showrunner,

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<v Speaker 1>which the studio claims will be able to create AI

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<v Speaker 1>generated television series. So it sounds to me like the

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<v Speaker 1>idea is you give AI some guidelines on what you want,

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<v Speaker 1>and then the AI creates an animated episode and voice

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<v Speaker 1>acted episode that consists of scenes that are based off

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<v Speaker 1>your prompts. So imagine that you're sitting there and you're thinking, man,

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<v Speaker 1>I really wish they hadn't canceled Firefly. And then imagine

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<v Speaker 1>you're thinking, hey, wait a minute, I can create new

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<v Speaker 1>episodes of Firefly using this tool and wash lives in

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<v Speaker 1>my version. Spoiler alert if you haven't seen Serenity. So

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<v Speaker 1>the actors might not look quite right, because again, the

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<v Speaker 1>tool can only make animated characters at the moment, it

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<v Speaker 1>can't do video AI generation. They might not sound right.

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<v Speaker 1>And sure, it probably won't come across like a real

0:14:06.800 --> 0:14:10.160
<v Speaker 1>Firefly episode and sound like something that Joss Whedon wrote,

0:14:10.679 --> 0:14:15.200
<v Speaker 1>but you could technically do it. If you're also thinking, hey,

0:14:15.240 --> 0:14:17.160
<v Speaker 1>this kind of sounds like the sort of stuff that

0:14:17.200 --> 0:14:20.120
<v Speaker 1>the Writers Guild of America and the Screen Actors Guild

0:14:20.160 --> 0:14:22.680
<v Speaker 1>were really worried about, you would be right on the money.

0:14:23.120 --> 0:14:25.960
<v Speaker 1>Fable Studio is launching a closed beta test of the

0:14:26.000 --> 0:14:28.640
<v Speaker 1>platform in the near future that will likely last the

0:14:28.680 --> 0:14:31.880
<v Speaker 1>rest of this year before it is able to launch

0:14:31.960 --> 0:14:34.800
<v Speaker 1>the service for reals's I will not be joining the

0:14:34.840 --> 0:14:38.640
<v Speaker 1>waitlist for this test. I have serious ethical objections to

0:14:38.920 --> 0:14:42.800
<v Speaker 1>AI generated entertainment, and they are far too numerous to

0:14:42.840 --> 0:14:46.960
<v Speaker 1>get into here. Now. I say that, but our next

0:14:46.960 --> 0:14:49.880
<v Speaker 1>story actually goes into one of the big reasons why so.

0:14:50.080 --> 0:14:54.400
<v Speaker 1>Jesus Diaz, a fast company, reports that Instagram is training

0:14:54.440 --> 0:14:58.240
<v Speaker 1>AI models using user data on the platform, and worse,

0:14:58.880 --> 0:15:01.720
<v Speaker 1>most users have no way to opt out of it.

0:15:02.040 --> 0:15:04.640
<v Speaker 1>So if you're an artist of any type and you

0:15:04.760 --> 0:15:08.360
<v Speaker 1>use Instagram to showcase your work, whether that's dance or

0:15:08.800 --> 0:15:12.440
<v Speaker 1>visual arts or photography, whatever it might be, your work

0:15:12.480 --> 0:15:16.040
<v Speaker 1>is being used to train up Meta's AI generative models.

0:15:16.360 --> 0:15:19.200
<v Speaker 1>The only people who even have the option to opt

0:15:19.240 --> 0:15:22.040
<v Speaker 1>out of this are citizens of the European Union, where

0:15:22.080 --> 0:15:26.360
<v Speaker 1>the rules of General Data Protection Regulation or GDPR provide

0:15:26.520 --> 0:15:30.000
<v Speaker 1>some protection. But as Das reports, Meta has taken some

0:15:30.080 --> 0:15:33.720
<v Speaker 1>rather extraordinary steps to obfuscate the option to opt out.

0:15:34.240 --> 0:15:37.320
<v Speaker 1>First up is the initial message alerting users in the

0:15:37.360 --> 0:15:40.240
<v Speaker 1>EU to the practice. In the first place, there's this

0:15:40.280 --> 0:15:43.840
<v Speaker 1>big old blue clothes button, and if you hit clothes,

0:15:43.960 --> 0:15:46.840
<v Speaker 1>essentially that serves as a I'm cool with this, you know,

0:15:46.880 --> 0:15:50.960
<v Speaker 1>it's essentially sending the opt in message, so your opt

0:15:50.960 --> 0:15:54.760
<v Speaker 1>out option is gone. Within the message itself is a

0:15:54.800 --> 0:15:58.040
<v Speaker 1>phrase that says quote this means you have the right

0:15:58.120 --> 0:16:01.240
<v Speaker 1>to object to how your information is used for these

0:16:01.280 --> 0:16:06.000
<v Speaker 1>purposes end quote, and the right to object phrase within

0:16:06.040 --> 0:16:09.800
<v Speaker 1>that is a link to the actual opt out feature. Now,

0:16:09.840 --> 0:16:12.920
<v Speaker 1>as you might imagine, this is much smaller than the

0:16:12.920 --> 0:16:18.160
<v Speaker 1>blue close button. Now, if you did click the right

0:16:18.320 --> 0:16:21.440
<v Speaker 1>to object phrase, it takes you to a rather intimidating

0:16:21.520 --> 0:16:24.840
<v Speaker 1>looking form that I would argue appears to be designed

0:16:24.880 --> 0:16:28.080
<v Speaker 1>to discourage users from taking the time to opt out.

0:16:28.440 --> 0:16:31.480
<v Speaker 1>That is my opinion. I am just saying. My opinion

0:16:31.600 --> 0:16:37.080
<v Speaker 1>is this was a calculated move to discourage people from

0:16:37.080 --> 0:16:40.000
<v Speaker 1>opting out. And what's more, Das rightly points out that

0:16:40.080 --> 0:16:44.160
<v Speaker 1>GDPR makes it illegal for Meta to deny anyone their

0:16:44.160 --> 0:16:47.040
<v Speaker 1>request to opt out of data capture and usage practices.

0:16:47.320 --> 0:16:49.760
<v Speaker 1>You don't have to give a reason, you don't have

0:16:49.840 --> 0:16:52.360
<v Speaker 1>to justify it. You just have to say I opt

0:16:52.400 --> 0:16:55.440
<v Speaker 1>out and that's it. So Meta has made this more

0:16:55.560 --> 0:16:59.080
<v Speaker 1>complicated than it needs to be. However, the form makes

0:16:59.120 --> 0:17:00.800
<v Speaker 1>it seem like you have to make a case to

0:17:00.880 --> 0:17:03.080
<v Speaker 1>opt out and then Meta has the right to deny

0:17:03.120 --> 0:17:06.520
<v Speaker 1>your request. They do not have that right. So if

0:17:06.560 --> 0:17:08.639
<v Speaker 1>you do live in the EU and you want to

0:17:08.680 --> 0:17:11.160
<v Speaker 1>opt out of this and you see that message pop up.

0:17:11.520 --> 0:17:14.200
<v Speaker 1>I suggest that when Meta asks you to explain why

0:17:14.240 --> 0:17:16.239
<v Speaker 1>you want to opt out, you write in something like

0:17:16.640 --> 0:17:19.320
<v Speaker 1>GDPR says, I don't have to give you a reason,

0:17:19.359 --> 0:17:22.640
<v Speaker 1>you jark face, or something to that effect. I feel

0:17:22.680 --> 0:17:24.960
<v Speaker 1>like Meta is really playing it fast and loose in

0:17:25.000 --> 0:17:28.040
<v Speaker 1>the EU with this approach, as I believe certain regulators,

0:17:28.040 --> 0:17:30.320
<v Speaker 1>and I'm thinking specifically of ones who happen to live

0:17:30.320 --> 0:17:33.760
<v Speaker 1>in Ireland might argue that the UX design that Meta

0:17:33.800 --> 0:17:37.399
<v Speaker 1>has employed is purposefully attempting to trick users into opting

0:17:37.480 --> 0:17:41.800
<v Speaker 1>in without necessarily wanting to, And if I had to

0:17:41.880 --> 0:17:43.959
<v Speaker 1>lay money on it, I would say that they're going

0:17:44.040 --> 0:17:47.320
<v Speaker 1>to face some lawsuits about this in the future. The

0:17:47.480 --> 0:17:51.520
<v Speaker 1>US Federal Aviation Administration, or FAA, has given Amazon the

0:17:51.560 --> 0:17:55.440
<v Speaker 1>clearance to operate delivery drones outside of the direct view

0:17:55.560 --> 0:17:59.400
<v Speaker 1>of a ground spotter. So previously, the FAA required Amazon

0:17:59.440 --> 0:18:02.280
<v Speaker 1>to employ ground spotters to make sure that drones weren't

0:18:02.320 --> 0:18:05.680
<v Speaker 1>putting people in property at risk while zooming around delivering

0:18:05.720 --> 0:18:08.919
<v Speaker 1>you know, socks and Taylor Swift albums and that kind

0:18:08.960 --> 0:18:12.080
<v Speaker 1>of thing. Without that requirement, Amazon will now have the

0:18:12.200 --> 0:18:15.399
<v Speaker 1>chance to expand operations beyond a few test markets and

0:18:15.480 --> 0:18:19.000
<v Speaker 1>potentially make it a viable means of delivering packages to

0:18:19.080 --> 0:18:22.320
<v Speaker 1>more customers. Now, this doesn't necessarily mean the air is

0:18:22.359 --> 0:18:25.040
<v Speaker 1>soon going to be buzzing with drones in the near future,

0:18:25.080 --> 0:18:27.719
<v Speaker 1>because the company has made some staffing cuts to the

0:18:27.760 --> 0:18:31.960
<v Speaker 1>Prime Air division in the recent past, and Amazon announced

0:18:32.000 --> 0:18:33.920
<v Speaker 1>just a few weeks ago it would be ending drone

0:18:33.960 --> 0:18:37.399
<v Speaker 1>operations in California entirely. So it might be a while

0:18:37.440 --> 0:18:40.760
<v Speaker 1>before you start seeing these suckers dropping off impulse purchases

0:18:40.800 --> 0:18:43.520
<v Speaker 1>in your neck of the woods, But a major regulatory

0:18:43.640 --> 0:18:47.480
<v Speaker 1>hurdle is now out of the way. Today mark's the

0:18:47.520 --> 0:18:51.200
<v Speaker 1>last day of employment for Twitch's current Safety Advisory Council.

0:18:51.720 --> 0:18:55.840
<v Speaker 1>This group of nine folks, which included industry experts and streamers,

0:18:56.080 --> 0:18:59.240
<v Speaker 1>were responsible for advising Twitch on how to improve safety

0:18:59.280 --> 0:19:01.720
<v Speaker 1>measures on the plot and to build trust among the

0:19:01.760 --> 0:19:05.399
<v Speaker 1>community of creators and users alike. They were alerted at

0:19:05.440 --> 0:19:07.520
<v Speaker 1>the beginning of this month that their services would no

0:19:07.640 --> 0:19:10.800
<v Speaker 1>longer be required at the end of May. Instead, Twitch

0:19:10.840 --> 0:19:14.760
<v Speaker 1>plans to create a new group consisting solely of Twitch ambassadors.

0:19:15.240 --> 0:19:18.800
<v Speaker 1>As Hayden Field of CNBC puts it, the language around

0:19:18.800 --> 0:19:22.040
<v Speaker 1>this decision is aligned with the general corporate speak that

0:19:22.200 --> 0:19:25.960
<v Speaker 1>typically boils down to we're cutting costs and safety is

0:19:26.000 --> 0:19:29.440
<v Speaker 1>a real hassle. That's me paraphrasing. By the way, Field

0:19:29.560 --> 0:19:32.800
<v Speaker 1>is far more professional and responsible than i am. Field

0:19:32.840 --> 0:19:35.919
<v Speaker 1>also points out that in twenty twenty three, Twitch sacked

0:19:35.920 --> 0:19:39.040
<v Speaker 1>around fifty folks in their trust and safety team, so

0:19:39.160 --> 0:19:41.239
<v Speaker 1>this move seems to be in alignment with that one

0:19:41.320 --> 0:19:44.280
<v Speaker 1>from last year. Considering the numerous stories that have come

0:19:44.320 --> 0:19:47.439
<v Speaker 1>out around how important security is and how risks and

0:19:47.520 --> 0:19:50.160
<v Speaker 1>threats are growing each year, partly due to the use

0:19:50.200 --> 0:19:53.359
<v Speaker 1>of AI, this to me seems like a short term

0:19:53.400 --> 0:19:57.840
<v Speaker 1>decision that could potentially have disastrous long term consequences. But

0:19:57.880 --> 0:20:00.440
<v Speaker 1>then Twitch has also made several policy chain over the

0:20:00.480 --> 0:20:02.280
<v Speaker 1>last couple of years that have really blown up in

0:20:02.280 --> 0:20:05.159
<v Speaker 1>the company's proverbial face, so maybe this is just the

0:20:05.160 --> 0:20:09.880
<v Speaker 1>platform saying the council hasn't been a good fit. In gadgets,

0:20:09.880 --> 0:20:13.080
<v Speaker 1>Will Shanklin reports that Spotify, after some resistance, has agreed

0:20:13.119 --> 0:20:16.040
<v Speaker 1>to issue refunds to folks who purchased a car thing.

0:20:16.680 --> 0:20:19.359
<v Speaker 1>That's the actual name for the product, the car Thing.

0:20:19.800 --> 0:20:22.359
<v Speaker 1>Spotify launched this a couple of years ago. It's a

0:20:22.400 --> 0:20:24.919
<v Speaker 1>device that attaches to your car's entertainment system, and it

0:20:24.960 --> 0:20:28.520
<v Speaker 1>provides streaming media from Spotify to your vehicle. But the

0:20:28.560 --> 0:20:30.480
<v Speaker 1>company announced last week that it was going to end

0:20:30.560 --> 0:20:33.320
<v Speaker 1>support for the devices on December ninth of this year,

0:20:33.400 --> 0:20:36.560
<v Speaker 1>at which point all those car things will become useless

0:20:36.600 --> 0:20:40.480
<v Speaker 1>things because they'll be bricked. Those puppies cost ninety bucks

0:20:40.520 --> 0:20:42.920
<v Speaker 1>a pop, and since the service is only a couple

0:20:42.880 --> 0:20:46.480
<v Speaker 1>of years old, that cheesed a lot of people off. Reportedly,

0:20:46.560 --> 0:20:50.080
<v Speaker 1>Spotify wasn't going to offer refunds at first, but the

0:20:50.119 --> 0:20:53.800
<v Speaker 1>company subsequently didn't about face, and did so just before

0:20:53.840 --> 0:20:57.000
<v Speaker 1>a class action lawsuit rolled in against them that was

0:20:57.040 --> 0:21:01.119
<v Speaker 1>accusing them of unfair business practices. So whether the change

0:21:01.160 --> 0:21:04.680
<v Speaker 1>of heart was in anticipation of that lawsuit or Spotify

0:21:04.800 --> 0:21:07.000
<v Speaker 1>just arrived at the conclusion that maybe it was a

0:21:07.000 --> 0:21:10.760
<v Speaker 1>bad idea to ignore customer complaints independently, I don't know.

0:21:11.160 --> 0:21:13.119
<v Speaker 1>But if you bought one, you can reach out the

0:21:13.119 --> 0:21:16.280
<v Speaker 1>customer service for a refund. You do have to provide

0:21:16.440 --> 0:21:20.520
<v Speaker 1>proof of purchase, however, And finally, it's the end of

0:21:20.520 --> 0:21:25.120
<v Speaker 1>an era. ICQ. The Venerable Instant Messenger service will shuffle

0:21:25.160 --> 0:21:28.680
<v Speaker 1>off this mortal coil. On my birthday, which doesn't mean

0:21:28.720 --> 0:21:31.800
<v Speaker 1>anything to you. But on June twenty sixth, the Russian

0:21:31.840 --> 0:21:36.440
<v Speaker 1>company VK, which is where ICQ ultimately landed, is going

0:21:36.480 --> 0:21:39.679
<v Speaker 1>to shut down the service, so anyone still using ICQ

0:21:39.800 --> 0:21:43.240
<v Speaker 1>will have to shift to some other instant messenger client. Now,

0:21:43.240 --> 0:21:45.959
<v Speaker 1>if you've never used the service, it was a bit peculiar.

0:21:46.400 --> 0:21:48.879
<v Speaker 1>You didn't get to choose a handle or use your

0:21:48.960 --> 0:21:51.480
<v Speaker 1>name or anything like that. Instead, the service would assign

0:21:51.560 --> 0:21:54.600
<v Speaker 1>you a number, you know, nice and personal like, and

0:21:54.640 --> 0:21:56.919
<v Speaker 1>it worked kind of like a phone number, and you

0:21:56.960 --> 0:22:00.440
<v Speaker 1>could initiate chat sessions with other users. And I used

0:22:00.480 --> 0:22:02.640
<v Speaker 1>it a lot back in my younger days, though honestly,

0:22:02.680 --> 0:22:05.520
<v Speaker 1>I can't remember the last time I popped on. It's

0:22:05.640 --> 0:22:09.199
<v Speaker 1>likely been at least two decades or more at this point. Honestly,

0:22:09.240 --> 0:22:11.880
<v Speaker 1>if you had told me that ICQ would outlive Aol

0:22:11.960 --> 0:22:15.080
<v Speaker 1>instant Messenger which shut down at the end of twenty seventeen,

0:22:15.359 --> 0:22:17.399
<v Speaker 1>I would have thought you were bunkers. But that's how

0:22:17.400 --> 0:22:19.960
<v Speaker 1>it turned out. Well, you had a good run ICQ.

0:22:20.400 --> 0:22:23.360
<v Speaker 1>I'll give you one final uh oh. That's the sound

0:22:23.400 --> 0:22:25.520
<v Speaker 1>that would play when you got a message on ICQ.

0:22:26.520 --> 0:22:28.760
<v Speaker 1>That's it for this episode, and the news for the

0:22:28.800 --> 0:22:32.000
<v Speaker 1>week ending on May thirty first, twenty twenty four. I

0:22:32.080 --> 0:22:34.560
<v Speaker 1>hope that you are all well, and I'll talk to

0:22:34.600 --> 0:22:44.360
<v Speaker 1>you again really soon. Tech Stuff is an iHeartRadio production.

0:22:44.800 --> 0:22:49.840
<v Speaker 1>For more podcasts from iHeartRadio, visit the iHeartRadio app, Apple Podcasts,

0:22:49.920 --> 0:22:55.199
<v Speaker 1>or wherever you listen to your favorite shows.