1 00:00:12,840 --> 00:00:15,640 Speaker 1: I'm Noah, I'm Devin, I'm Rachel. And this is no 2 00:00:15,720 --> 00:00:18,639 Speaker 1: such thing the show where we settle art arguments and 3 00:00:18,800 --> 00:00:20,520 Speaker 1: yours by actually doing the research. 4 00:00:21,120 --> 00:00:21,640 Speaker 2: This week? 5 00:00:21,840 --> 00:00:24,360 Speaker 1: Why do I only have one option for Internet? And 6 00:00:24,480 --> 00:00:25,960 Speaker 1: it's a bad one. 7 00:00:26,920 --> 00:00:28,840 Speaker 3: Then they pull out their little iPad and say, yeah, 8 00:00:28,880 --> 00:00:31,480 Speaker 3: we don't offer the service, but glad to know you're interested. 9 00:00:31,640 --> 00:00:37,240 Speaker 2: Yeah, you just wasted both for our time. There's no 10 00:00:37,240 --> 00:00:42,519 Speaker 2: no such thing, no such thing, such thing. 11 00:00:55,120 --> 00:00:58,160 Speaker 1: Okay, we are back this week in lieu of Manny. 12 00:00:58,200 --> 00:01:01,320 Speaker 1: We are joined by Rachel ascona journalist and founder of 13 00:01:01,320 --> 00:01:02,200 Speaker 1: Throwing Spaghetti Media. 14 00:01:02,280 --> 00:01:06,880 Speaker 4: Hi, Rachel, thanks for having me friend of the pod. 15 00:01:08,520 --> 00:01:11,360 Speaker 2: Yeah, that's your title. Do you have Internet? 16 00:01:11,720 --> 00:01:12,560 Speaker 5: I do have Internet? 17 00:01:12,600 --> 00:01:14,520 Speaker 2: Oka, and do you like your ISP? 18 00:01:14,880 --> 00:01:16,120 Speaker 5: Not particularly? 19 00:01:16,280 --> 00:01:16,560 Speaker 2: Okay? 20 00:01:16,600 --> 00:01:16,920 Speaker 1: Why not? 21 00:01:17,080 --> 00:01:17,480 Speaker 5: I don't. 22 00:01:17,920 --> 00:01:21,880 Speaker 4: I feel like it is constantly crapping out. 23 00:01:22,120 --> 00:01:24,759 Speaker 5: It doesn't reach some of the rooms in my apartment. 24 00:01:24,840 --> 00:01:25,679 Speaker 3: Oh I love that. 25 00:01:25,880 --> 00:01:27,640 Speaker 4: And they're like, oh, I can't go through the wall. 26 00:01:28,000 --> 00:01:31,440 Speaker 5: Why why I could not go through the walls? 27 00:01:32,080 --> 00:01:36,440 Speaker 3: That's an issue because my apartment has walls exactly the Internet. Yeah, 28 00:01:36,440 --> 00:01:37,279 Speaker 3: of course I have Internet. 29 00:01:37,600 --> 00:01:38,440 Speaker 2: And how is that for you? 30 00:01:38,760 --> 00:01:40,800 Speaker 3: I'm old school, so not only do I have Internet. 31 00:01:40,840 --> 00:01:43,480 Speaker 3: I also have cable all in one I got. 32 00:01:43,520 --> 00:01:44,920 Speaker 2: I got the bundle bundle. 33 00:01:45,800 --> 00:01:46,000 Speaker 6: Yeah. 34 00:01:46,160 --> 00:01:49,080 Speaker 3: I like watching my sports, my Mets, and I don't 35 00:01:49,160 --> 00:01:50,560 Speaker 3: want to have to figure out how to do that 36 00:01:50,640 --> 00:01:53,080 Speaker 3: on the internet, So yeah, I have both. I had 37 00:01:53,160 --> 00:01:57,040 Speaker 3: Optimum for a while. It was pretty terrible, but it 38 00:01:57,160 --> 00:01:59,200 Speaker 3: was my only option for most of the time. I 39 00:01:59,240 --> 00:02:00,960 Speaker 3: was at my apartment, so I would call them and 40 00:02:01,040 --> 00:02:03,680 Speaker 3: complain and I would say, basically, well, what the hell 41 00:02:03,680 --> 00:02:05,559 Speaker 3: are you going to do because you can't get anything else, 42 00:02:06,240 --> 00:02:08,240 Speaker 3: And I would be like, you're right. 43 00:02:09,320 --> 00:02:11,800 Speaker 2: But I'm still upset it's not working. 44 00:02:12,240 --> 00:02:16,240 Speaker 3: It's similar deserts, like you know, signal issues. There'll be 45 00:02:16,280 --> 00:02:18,760 Speaker 3: times where it's just down for no reason. I've been 46 00:02:18,760 --> 00:02:21,440 Speaker 3: weather related. Over the last couple of years, I've had 47 00:02:21,480 --> 00:02:24,799 Speaker 3: for as and bios, which started out really strong. When 48 00:02:24,840 --> 00:02:26,720 Speaker 3: I first got it, I was like, whoa, this is 49 00:02:26,760 --> 00:02:29,920 Speaker 3: so much better. It's fiber or whatever they're saying, and 50 00:02:29,960 --> 00:02:34,799 Speaker 3: it was in the beginning. Lately it's been not as great, 51 00:02:35,000 --> 00:02:37,800 Speaker 3: but yeah, like I don't want to switch back to Optimum, 52 00:02:37,800 --> 00:02:38,720 Speaker 3: so I'm kind of stuck. 53 00:02:39,360 --> 00:02:47,880 Speaker 1: Yeah, cross, I also have Internet, but sometimes I don't. Unfortunately, 54 00:02:47,960 --> 00:02:49,440 Speaker 1: when I want, you know, I'm paying for it, and 55 00:02:49,480 --> 00:02:50,280 Speaker 1: this is my issue. 56 00:02:50,520 --> 00:02:54,160 Speaker 3: And as someone who has the video, call for you. 57 00:02:54,160 --> 00:02:55,120 Speaker 3: You haven't drop out. 58 00:02:55,160 --> 00:02:57,639 Speaker 2: It's been much worse slately. Yeah, he's been bit at bad. 59 00:03:01,360 --> 00:03:04,280 Speaker 1: Welcome to this column, may be recorded. 60 00:03:04,360 --> 00:03:05,359 Speaker 6: How can I help you today? 61 00:03:05,800 --> 00:03:10,920 Speaker 1: My internet is out one moment please, So you're dropping 62 00:03:10,960 --> 00:03:14,520 Speaker 1: out on calls, they won't give you the day back, No. 63 00:03:14,360 --> 00:03:16,440 Speaker 4: Good luck trying to call get your money. 64 00:03:16,720 --> 00:03:16,960 Speaker 6: Yeah. 65 00:03:16,960 --> 00:03:19,160 Speaker 1: So yeah, that's what I've tried to do. Then I 66 00:03:19,240 --> 00:03:22,200 Speaker 1: run speed tests with this company. I'll run them, I'll 67 00:03:22,200 --> 00:03:24,680 Speaker 1: take screenshots every you know, ten minutes or something, so 68 00:03:24,720 --> 00:03:26,240 Speaker 1: I have a document because I've called in the past. 69 00:03:26,240 --> 00:03:28,320 Speaker 1: They say, okay, we can't do anything. I'll be like, 70 00:03:28,320 --> 00:03:31,200 Speaker 1: oh it's been bad since Tuesday. I'm calling on a Friday. 71 00:03:31,240 --> 00:03:33,239 Speaker 1: So they're like, well, we can't do anything because we 72 00:03:33,240 --> 00:03:35,920 Speaker 1: didn't run the test. Then so they don't they don't 73 00:03:35,920 --> 00:03:36,320 Speaker 1: believe it. 74 00:03:36,720 --> 00:03:37,520 Speaker 2: They must know. 75 00:03:37,800 --> 00:03:39,680 Speaker 1: And then yeah, it's like you're saying, they know I 76 00:03:39,680 --> 00:03:42,520 Speaker 1: don't have another option. No, So the best I've got, 77 00:03:42,680 --> 00:03:45,680 Speaker 1: like after begging for you know, spending basically my whole 78 00:03:45,760 --> 00:03:47,800 Speaker 1: day on the phone with them, They'll give me like 79 00:03:47,840 --> 00:03:50,960 Speaker 1: five dollars back and I'm paying, you know, over one 80 00:03:51,000 --> 00:03:54,560 Speaker 1: hundred dollars for this. I've upgraded my service, so I'm 81 00:03:54,600 --> 00:03:56,880 Speaker 1: getting one gig just to hope that I can even 82 00:03:56,920 --> 00:03:59,840 Speaker 1: get half of what they're offering, because that's kind of 83 00:03:59,840 --> 00:04:02,119 Speaker 1: been problem. I'm saying, like, Okay, I'm paying for five 84 00:04:02,200 --> 00:04:05,640 Speaker 1: hundred gigabytes, I'm not getting even close to that, and 85 00:04:05,640 --> 00:04:08,480 Speaker 1: the upload speeds are even worse, which is, you know, 86 00:04:08,680 --> 00:04:11,200 Speaker 1: to pull the curtain back. Aside from no such thing. 87 00:04:11,200 --> 00:04:14,559 Speaker 1: I also edit podcasts and videos for other people. 88 00:04:15,240 --> 00:04:15,720 Speaker 2: To pay me. 89 00:04:16,640 --> 00:04:20,840 Speaker 1: And if I can't, you know, upload a video can 90 00:04:20,880 --> 00:04:21,680 Speaker 1: be a problem. 91 00:04:21,880 --> 00:04:24,880 Speaker 2: I'm on the phone with someone I'm gonna lose my job. 92 00:04:25,000 --> 00:04:26,560 Speaker 2: I'm gonna lose my job and I'm gonna have to move. 93 00:04:26,560 --> 00:04:27,880 Speaker 2: I don't know what I'm gonna do. I'm not gonna 94 00:04:27,920 --> 00:04:29,880 Speaker 2: be able to pay you anything. Well that's basically what 95 00:04:29,880 --> 00:04:30,200 Speaker 2: I'm saying. 96 00:04:30,200 --> 00:04:32,360 Speaker 1: I'm hoping just like you know, And they're like, first 97 00:04:32,360 --> 00:04:36,720 Speaker 1: of all, my wife was the account holder. They're like, 98 00:04:37,000 --> 00:04:39,920 Speaker 1: who are you talking to? I say, the account is Julia. 99 00:04:40,440 --> 00:04:43,520 Speaker 1: They're like, so this is this is not Julia? 100 00:04:43,920 --> 00:04:44,839 Speaker 7: Whoa, whoa, whoa. 101 00:04:44,920 --> 00:04:45,680 Speaker 2: Yeah, that's what I said. 102 00:04:45,680 --> 00:04:46,880 Speaker 1: I was like, you don't know who you're on the 103 00:04:46,880 --> 00:04:49,960 Speaker 1: phone with Julia can have also like why would I 104 00:04:50,200 --> 00:04:50,760 Speaker 1: why would. 105 00:04:50,600 --> 00:04:51,080 Speaker 2: I be calling? 106 00:04:51,120 --> 00:04:52,600 Speaker 1: I don't know what I would even be doing if 107 00:04:52,600 --> 00:04:55,000 Speaker 1: I wasn't suffering from there. 108 00:04:55,160 --> 00:04:56,839 Speaker 2: Yeah, like I'm doing. 109 00:04:56,640 --> 00:04:59,719 Speaker 1: This to upgrade someone else's internet. But yeah, once I 110 00:04:59,720 --> 00:05:02,440 Speaker 1: had a basically restart the whole process because they didn't 111 00:05:02,440 --> 00:05:05,839 Speaker 1: believe that I was my wife, which was it's true, 112 00:05:06,000 --> 00:05:07,920 Speaker 1: you are not. They were right that I'm not my wife, 113 00:05:08,000 --> 00:05:09,880 Speaker 1: but they don't they don't. They shouldn't have known that. 114 00:05:09,920 --> 00:05:12,760 Speaker 1: What's what's wild is that's like my my smallest issue 115 00:05:12,800 --> 00:05:15,880 Speaker 1: with this is SP my Internet service provider. But what's 116 00:05:15,920 --> 00:05:19,279 Speaker 1: most frustrating is sometimes I've had people from competing once 117 00:05:19,360 --> 00:05:21,200 Speaker 1: come to my door, knock on my door and say, hey, 118 00:05:22,120 --> 00:05:25,160 Speaker 1: are you interested in this? I go, I mean yeah, potentially, 119 00:05:25,200 --> 00:05:27,520 Speaker 1: but can you do it? And then they're like, oh, 120 00:05:27,520 --> 00:05:28,880 Speaker 1: we actually don't offer this here. 121 00:05:28,880 --> 00:05:29,320 Speaker 5: I've had this. 122 00:05:30,920 --> 00:05:33,320 Speaker 1: They're asking to get interest so then maybe they can 123 00:05:33,320 --> 00:05:33,840 Speaker 1: push for. 124 00:05:36,080 --> 00:05:38,080 Speaker 3: You would think the people because I've had this too, 125 00:05:38,080 --> 00:05:40,320 Speaker 3: They come to your door, they say, hey, do you 126 00:05:40,320 --> 00:05:45,000 Speaker 3: want they were doing this with me your actual door, Yes, yeah, 127 00:05:45,560 --> 00:05:47,320 Speaker 3: they're in the building, not even know how we got 128 00:05:47,400 --> 00:05:48,920 Speaker 3: up here before walk up. 129 00:05:48,960 --> 00:05:52,760 Speaker 2: Yeah, that's actually very impressive. Who let you in first 130 00:05:52,800 --> 00:05:53,080 Speaker 2: of all? 131 00:05:53,800 --> 00:05:56,440 Speaker 3: But then you coming they're off here and they're talking about, hey, 132 00:05:56,520 --> 00:05:58,680 Speaker 3: yeah you thought about switching, and so yeah, I've thought 133 00:05:58,680 --> 00:05:59,120 Speaker 3: about it. 134 00:05:59,480 --> 00:06:00,960 Speaker 2: But lest that chuck. 135 00:06:01,000 --> 00:06:02,200 Speaker 3: You guys don't offer the service. 136 00:06:02,440 --> 00:06:03,599 Speaker 2: I think about all the time. 137 00:06:03,839 --> 00:06:06,240 Speaker 3: The little iPad and say, yeah, we don't offer the service. 138 00:06:06,320 --> 00:06:09,200 Speaker 3: But glad to know you're interested. Yeah, you just wasted 139 00:06:09,240 --> 00:06:12,080 Speaker 3: both for our time that you could have looked that 140 00:06:12,160 --> 00:06:15,840 Speaker 3: up earlier. How don't you know this? You're walking around 141 00:06:15,839 --> 00:06:18,240 Speaker 3: here for the company and you don't know that you 142 00:06:18,560 --> 00:06:19,320 Speaker 3: can't service men. 143 00:06:20,480 --> 00:06:23,640 Speaker 1: I want to know if you know these ISP's counts 144 00:06:24,279 --> 00:06:27,400 Speaker 1: where you know in my neighborhood, say Crown Heights, Brooklyn, 145 00:06:28,160 --> 00:06:29,039 Speaker 1: I only have one option? 146 00:06:29,160 --> 00:06:30,320 Speaker 2: Why is that not a monopoly? 147 00:06:31,160 --> 00:06:32,279 Speaker 3: Sounds like a monopoly to me. 148 00:06:32,720 --> 00:06:33,080 Speaker 2: Yeah. 149 00:06:33,120 --> 00:06:35,840 Speaker 1: So after the break, we're going to talk to someone 150 00:06:35,880 --> 00:06:39,040 Speaker 1: who hopefully can answer some of these questions for us, 151 00:06:39,320 --> 00:06:43,120 Speaker 1: and maybe I'll be better equipped to find a new. 152 00:06:43,120 --> 00:06:45,200 Speaker 2: Internet provider without moving. 153 00:06:46,680 --> 00:06:47,279 Speaker 5: Here's hoping. 154 00:07:00,560 --> 00:07:03,320 Speaker 2: All right, we're back. I'm Noah Devin Rachel. 155 00:07:04,120 --> 00:07:08,360 Speaker 1: We're talking about ISP's aka Internet Service providers and why 156 00:07:08,480 --> 00:07:11,040 Speaker 1: I only have the option of one to try to 157 00:07:11,080 --> 00:07:14,640 Speaker 1: answer some of these questions and hopefully maybe work towards solutions. 158 00:07:14,840 --> 00:07:19,080 Speaker 1: We're going to talk to Emily Stewart, senior correspondent at 159 00:07:19,120 --> 00:07:19,960 Speaker 1: Business Insider. 160 00:07:20,320 --> 00:07:22,800 Speaker 2: Hi, Emily, Hello, thank you Pard having me. 161 00:07:23,280 --> 00:07:25,240 Speaker 1: We'll introduce yourself a little bit in some of the 162 00:07:25,280 --> 00:07:26,040 Speaker 1: reporting you've done. 163 00:07:26,320 --> 00:07:29,120 Speaker 5: Yeah, so I'm a reporter at Business Insider. What is 164 00:07:29,160 --> 00:07:30,680 Speaker 5: my beat? Who knows? What do I cover? 165 00:07:30,920 --> 00:07:34,760 Speaker 7: I write about consumerism, right about the economy. I do 166 00:07:35,080 --> 00:07:38,440 Speaker 7: sometimes write about scams, but more like the scam that 167 00:07:38,640 --> 00:07:42,720 Speaker 7: is capitalism, the big scam, which is like where the 168 00:07:42,800 --> 00:07:45,800 Speaker 7: ISP stuff comes in. Like candidly, a few years ago, 169 00:07:45,840 --> 00:07:49,320 Speaker 7: I was very mad at my internet company and I 170 00:07:49,400 --> 00:07:51,640 Speaker 7: was like, well, this is stupid, Like how in the 171 00:07:51,640 --> 00:07:53,480 Speaker 7: world is this happening. I live in like one of 172 00:07:53,520 --> 00:07:57,600 Speaker 7: the biggest cities in the world. Yeah, I'm like this candy, 173 00:07:57,880 --> 00:08:01,400 Speaker 7: this difficult, and like, you know, that is the scam 174 00:08:01,520 --> 00:08:03,600 Speaker 7: that is the world that we live in. That isn't 175 00:08:03,680 --> 00:08:06,920 Speaker 7: like somebody calling your grandma telling your kidnapped. Just like 176 00:08:07,520 --> 00:08:10,120 Speaker 7: you know, you're talking to a giant company being like 177 00:08:10,200 --> 00:08:14,000 Speaker 7: why is my service always worse? And it's somehow constantly 178 00:08:14,000 --> 00:08:16,880 Speaker 7: more expensive and yet here we are and you know 179 00:08:16,960 --> 00:08:18,920 Speaker 7: that I am trapped exactly. 180 00:08:19,440 --> 00:08:23,960 Speaker 1: So Emily, can we first start how are internet service 181 00:08:23,960 --> 00:08:25,280 Speaker 1: providers set up in the US? 182 00:08:25,360 --> 00:08:27,520 Speaker 2: How are they made? 183 00:08:31,040 --> 00:08:32,600 Speaker 7: I mean, like as much as like we think of 184 00:08:32,640 --> 00:08:35,079 Speaker 7: the Internet now as like Wi Fi right, like it's 185 00:08:35,120 --> 00:08:38,600 Speaker 7: actually physical infrastructure and cables, and I think, like that's 186 00:08:38,960 --> 00:08:41,360 Speaker 7: like I am not an Internet how it works expert, 187 00:08:41,640 --> 00:08:45,320 Speaker 7: but I think sometimes like people forget there's kind of 188 00:08:45,360 --> 00:08:47,560 Speaker 7: like a backbone of like fiber off the cables that 189 00:08:47,600 --> 00:08:49,439 Speaker 7: going across the country, and then you get into like 190 00:08:49,480 --> 00:08:53,280 Speaker 7: regional providers, and then you get into the more local providers. Usually, 191 00:08:53,280 --> 00:08:55,679 Speaker 7: I think when we think about what's wrong with the 192 00:08:55,720 --> 00:08:58,160 Speaker 7: Internet and who we're dealing with, what we kind of 193 00:08:58,160 --> 00:09:00,760 Speaker 7: are talking about is like the last mid which is 194 00:09:00,840 --> 00:09:04,400 Speaker 7: whatever cable that's connected to your door. And so that's 195 00:09:04,480 --> 00:09:06,640 Speaker 7: kind of I think what the issue is. But it works, 196 00:09:06,679 --> 00:09:09,440 Speaker 7: you know, like cable companies in the nineties, Like I 197 00:09:09,440 --> 00:09:12,880 Speaker 7: grew up in rural Wisconsin and my dad used to 198 00:09:12,960 --> 00:09:14,600 Speaker 7: like chase down the cable. 199 00:09:14,320 --> 00:09:17,800 Speaker 5: Guy, being like when are you coming so that I 200 00:09:17,800 --> 00:09:18,600 Speaker 5: can have cable? 201 00:09:22,880 --> 00:09:24,400 Speaker 7: And if you think about the names and like the 202 00:09:24,400 --> 00:09:27,040 Speaker 7: companies you have, your cable company and your internet company 203 00:09:27,040 --> 00:09:29,959 Speaker 7: are the same company, right, Like if I want cable, 204 00:09:30,320 --> 00:09:31,600 Speaker 7: which do I want that nowadays? 205 00:09:31,640 --> 00:09:32,000 Speaker 5: I don't know. 206 00:09:32,040 --> 00:09:35,280 Speaker 7: Some people do. They're probably my internet company too, and 207 00:09:35,320 --> 00:09:36,360 Speaker 7: even my phone company. 208 00:09:36,600 --> 00:09:39,120 Speaker 1: Yeah, we just already had the cable lines and we 209 00:09:39,200 --> 00:09:40,280 Speaker 1: kind of added it. 210 00:09:40,400 --> 00:09:42,679 Speaker 7: I mean, we've had the cable lines. But it is like, 211 00:09:42,880 --> 00:09:45,240 Speaker 7: you know, it's an ongoing project. Like I'm really started 212 00:09:45,240 --> 00:09:46,679 Speaker 7: this like five years ago and it was like one 213 00:09:46,720 --> 00:09:48,400 Speaker 7: in five New Yorkers doesn't have Internet. 214 00:09:48,679 --> 00:09:50,600 Speaker 5: Like that's not the case anymore. 215 00:09:50,720 --> 00:09:52,640 Speaker 7: Like I was talking to somebody versus the city this 216 00:09:52,720 --> 00:09:55,559 Speaker 7: morning and I was like, you know, or does everybody 217 00:09:55,600 --> 00:09:56,920 Speaker 7: have the Internet now? 218 00:09:57,040 --> 00:09:59,520 Speaker 5: And she was like, well, like yes. 219 00:09:59,480 --> 00:10:01,160 Speaker 7: But some of them can't afford it and some of 220 00:10:01,200 --> 00:10:03,720 Speaker 7: them don't want it. But like, you know, I think 221 00:10:03,760 --> 00:10:05,400 Speaker 7: a lot of the issue is this is like a 222 00:10:05,440 --> 00:10:08,600 Speaker 7: big infrastructure project when you think about it, like you 223 00:10:08,679 --> 00:10:10,920 Speaker 7: have to dig up streets, you have polls, like, you 224 00:10:10,960 --> 00:10:12,640 Speaker 7: have all of these things. And so I think kind 225 00:10:12,640 --> 00:10:14,640 Speaker 7: of the story of the Internet, not only in New 226 00:10:14,720 --> 00:10:17,960 Speaker 7: York but everywhere. It's like once you've dug up the 227 00:10:17,960 --> 00:10:20,840 Speaker 7: street and you've put in the cable, nobody wants to 228 00:10:20,880 --> 00:10:22,920 Speaker 7: go behind you to do that again. So like a 229 00:10:22,960 --> 00:10:24,680 Speaker 7: competitor is not going to come in. And also you 230 00:10:24,840 --> 00:10:28,520 Speaker 7: spend all this time and money putting in these cables, 231 00:10:28,559 --> 00:10:31,760 Speaker 7: like you're not eager to be like, hey, I'm optimum 232 00:10:31,760 --> 00:10:32,079 Speaker 7: of like. 233 00:10:32,080 --> 00:10:34,000 Speaker 5: AG and T do you guys want it on this too? 234 00:10:34,240 --> 00:10:36,520 Speaker 7: Like nobody's doing that, And so I think that's the issue, 235 00:10:36,600 --> 00:10:38,960 Speaker 7: and like, you know, this is kind of like a 236 00:10:39,040 --> 00:10:42,120 Speaker 7: rural urban problem, like I think sometimes like we hear 237 00:10:42,120 --> 00:10:44,040 Speaker 7: a lot about rural broadband, which I know is not 238 00:10:44,080 --> 00:10:46,520 Speaker 7: really like what we're talking about here, but like they 239 00:10:46,559 --> 00:10:49,600 Speaker 7: are like different types of issues in rural I don't know, 240 00:10:49,679 --> 00:10:52,840 Speaker 7: like Idaho, they don't necessarily have broadband because it's not 241 00:10:53,000 --> 00:10:56,680 Speaker 7: lucrative for like a big company to send out the 242 00:10:56,760 --> 00:10:59,480 Speaker 7: internet out there, right, And in like urban areas, it's 243 00:10:59,520 --> 00:11:01,200 Speaker 7: like a little bit of a different story. I mean, 244 00:11:01,200 --> 00:11:02,920 Speaker 7: some of it's just like the monopoly problem, and some 245 00:11:03,000 --> 00:11:05,880 Speaker 7: of it's the expense problem. And that's really like everywhere, 246 00:11:05,960 --> 00:11:10,119 Speaker 7: like average internet bills are like sixty seventy eighty dollars 247 00:11:10,200 --> 00:11:12,719 Speaker 7: like across the country, and you only have access to 248 00:11:12,760 --> 00:11:15,120 Speaker 7: the internet if you have seventy dollars to spend, and 249 00:11:15,160 --> 00:11:18,080 Speaker 7: not everybody has seventy dollars to spend. 250 00:11:18,040 --> 00:11:22,400 Speaker 1: In a situation that we're all in separately. Did Optimum 251 00:11:22,440 --> 00:11:24,760 Speaker 1: just say like, hey, we're going to take this area. 252 00:11:24,800 --> 00:11:26,400 Speaker 1: How did that land grab happen? 253 00:11:26,840 --> 00:11:27,520 Speaker 5: Yeah? 254 00:11:27,600 --> 00:11:29,640 Speaker 7: I mean a lot of it is like you know, 255 00:11:29,679 --> 00:11:32,120 Speaker 7: a city will say, or a municipality whatever, we'll. 256 00:11:32,000 --> 00:11:33,360 Speaker 5: Say we need internet here. 257 00:11:33,520 --> 00:11:36,160 Speaker 7: So like you make a deal with a company and 258 00:11:36,200 --> 00:11:38,160 Speaker 7: you say, all right, we're going to let you come in, 259 00:11:38,280 --> 00:11:41,400 Speaker 7: and like maybe we'll give you some subsidies, maybe we won't, 260 00:11:41,640 --> 00:11:43,640 Speaker 7: or maybe like you'll promise up in order to like 261 00:11:43,720 --> 00:11:45,800 Speaker 7: wire up our city or our area. 262 00:11:46,280 --> 00:11:49,000 Speaker 5: You will give us like a public access TV channel 263 00:11:49,040 --> 00:11:50,640 Speaker 5: like whatever it would be. And there's a lot of 264 00:11:50,679 --> 00:11:51,560 Speaker 5: it's cable too. 265 00:11:51,800 --> 00:11:54,080 Speaker 7: Yeah, and so now you like wind up in a 266 00:11:54,120 --> 00:11:57,800 Speaker 7: situation where there's just all of these like natural monopolies. Basically, 267 00:11:57,880 --> 00:11:59,959 Speaker 7: like I said before, like it kind of makes sense 268 00:12:00,120 --> 00:12:03,080 Speaker 7: to some extent. Yeah, if you build out the whole thing, 269 00:12:03,240 --> 00:12:05,959 Speaker 7: like you're not going to be super eager to let 270 00:12:05,960 --> 00:12:08,840 Speaker 7: somebody else do it. It's also a little bit complicated 271 00:12:08,840 --> 00:12:11,439 Speaker 7: because a lot of states also have laws that saying, 272 00:12:11,520 --> 00:12:14,840 Speaker 7: like certain municipalities can't do their own broadband, and so 273 00:12:15,000 --> 00:12:17,360 Speaker 7: like we really kind of let. 274 00:12:17,240 --> 00:12:20,240 Speaker 5: The companies take over, and companies. 275 00:12:19,880 --> 00:12:21,719 Speaker 7: Don't want to compete, right like, they want to make 276 00:12:21,760 --> 00:12:23,920 Speaker 7: as much money as they can for as many people 277 00:12:23,960 --> 00:12:26,680 Speaker 7: as they can and deal with as few competitors as possible, 278 00:12:26,720 --> 00:12:30,240 Speaker 7: and so like we wind up with this situation where like, yeah, 279 00:12:30,280 --> 00:12:33,040 Speaker 7: maybe this has happened for a reason, but also like 280 00:12:33,520 --> 00:12:36,880 Speaker 7: is this ideal when you are calling your internet provider 281 00:12:36,920 --> 00:12:40,720 Speaker 7: and like begging for a discount. 282 00:12:44,000 --> 00:12:46,920 Speaker 1: So I asked how internet service compares to public utilities 283 00:12:46,920 --> 00:12:50,360 Speaker 1: like electricity, gas, or water. Emily said, the stronger comparison 284 00:12:50,400 --> 00:12:53,160 Speaker 1: is to the mail, meaning we don't think about the 285 00:12:53,160 --> 00:12:55,760 Speaker 1: postal service as a utility, but if it was completely 286 00:12:55,760 --> 00:12:59,520 Speaker 1: privatized to the reality is many areas like say rural 287 00:12:59,600 --> 00:13:02,200 Speaker 1: Montana simply wouldn't have the mail because it wouldn't make 288 00:13:02,240 --> 00:13:05,040 Speaker 1: financial sense for the providers. But access to the Internet, 289 00:13:05,120 --> 00:13:07,640 Speaker 1: even though most people do need it in some capacity 290 00:13:07,679 --> 00:13:10,040 Speaker 1: at least, is held in the hands of private companies. 291 00:13:13,520 --> 00:13:16,920 Speaker 3: So does it mean in a practical sense, Let's say, 292 00:13:17,000 --> 00:13:20,480 Speaker 3: let's say electricity or water, right like, so, like, you know, 293 00:13:20,559 --> 00:13:24,560 Speaker 3: New York State is building the infrastructure, you know, for 294 00:13:24,600 --> 00:13:26,760 Speaker 3: the most part, for those things. And then if you're 295 00:13:26,760 --> 00:13:29,720 Speaker 3: building a building, obviously you're you know, building the pipes 296 00:13:29,720 --> 00:13:33,600 Speaker 3: within your building. But is the idea that like, because 297 00:13:33,600 --> 00:13:37,320 Speaker 3: those are public utilities, the city is investing in creating 298 00:13:37,360 --> 00:13:40,600 Speaker 3: those lines or whatever versus like the Internet is more 299 00:13:40,640 --> 00:13:43,800 Speaker 3: relying on Hey, Comcast, if you're optimum, if you're going 300 00:13:43,840 --> 00:13:46,000 Speaker 3: to come in here, you are going to build out 301 00:13:46,000 --> 00:13:49,160 Speaker 3: the infrastructure because that's not our responsibility. 302 00:13:48,600 --> 00:13:51,679 Speaker 7: Right, and like maybe we will give you some subsidies 303 00:13:51,800 --> 00:13:53,640 Speaker 7: or like make some special agreements with. 304 00:13:53,800 --> 00:13:57,680 Speaker 5: You, but like incentivies you to do that, right, Like, hey, 305 00:13:57,720 --> 00:13:58,240 Speaker 5: also if. 306 00:13:58,160 --> 00:13:59,959 Speaker 7: We give you a bunch of money to build out 307 00:13:59,960 --> 00:14:02,560 Speaker 7: these lines and like, oh, you guys had other expensive 308 00:14:02,640 --> 00:14:05,880 Speaker 7: views on Like there you go. And that's kind of 309 00:14:06,000 --> 00:14:08,640 Speaker 7: I think then the story like across kind of the 310 00:14:08,679 --> 00:14:11,839 Speaker 7: Internet being built out of like you know, companies are 311 00:14:11,840 --> 00:14:15,760 Speaker 7: making deals with cities, with states, with governments, and like 312 00:14:16,600 --> 00:14:18,640 Speaker 7: you know, a company's incentives are just different. 313 00:14:18,760 --> 00:14:21,360 Speaker 1: Yeah, and like it's yeah, it's basically purely a market 314 00:14:21,440 --> 00:14:23,040 Speaker 1: thing where it's like we know tons of people live 315 00:14:23,080 --> 00:14:25,720 Speaker 1: here and need internet, so we'll provide for them. It's 316 00:14:25,720 --> 00:14:30,440 Speaker 1: not like we all agree everyone agrees people need water, Yeah, 317 00:14:30,520 --> 00:14:33,760 Speaker 1: so let's get the water. There's most people want internet, 318 00:14:34,160 --> 00:14:37,600 Speaker 1: and people will buy it, but it's not a necessity 319 00:14:37,600 --> 00:14:40,120 Speaker 1: in the same way, yeah, or as we see it. 320 00:14:40,320 --> 00:14:42,640 Speaker 4: Yeah, I think as we see it is probably the 321 00:14:42,720 --> 00:14:46,480 Speaker 4: key because I think it's like now become almost as 322 00:14:46,560 --> 00:14:50,400 Speaker 4: much of a necessity to live, to work, to pay bills, 323 00:14:50,560 --> 00:14:55,200 Speaker 4: to literally do so many things that even yeah, even 324 00:14:55,240 --> 00:15:01,520 Speaker 4: somebody who's disconnected theoretically, yeah, banking something like you, there's 325 00:15:01,600 --> 00:15:04,200 Speaker 4: so many things you do need it for that It's like, 326 00:15:04,320 --> 00:15:06,840 Speaker 4: at what point are we going to realize that it 327 00:15:06,960 --> 00:15:11,600 Speaker 4: is actually a necessity the same way electricity wasn't always 328 00:15:11,640 --> 00:15:12,360 Speaker 4: a necessity? 329 00:15:12,320 --> 00:15:16,560 Speaker 7: Ye, right, Well, if you like, think back to the pandemic, 330 00:15:16,640 --> 00:15:19,280 Speaker 7: even with those pictures of kids sitting outside of a 331 00:15:19,440 --> 00:15:23,080 Speaker 7: McDonald's schoolwork, those were kids that didn't have. 332 00:15:23,080 --> 00:15:24,280 Speaker 5: Internet at home. 333 00:15:29,720 --> 00:15:32,640 Speaker 2: After the break? Am I fighting a monopoly? 334 00:15:48,640 --> 00:15:50,880 Speaker 1: Can you first define and we've thrown around a little bit, 335 00:15:51,040 --> 00:15:52,200 Speaker 1: can you define a monopoly? 336 00:15:52,880 --> 00:15:54,720 Speaker 2: And then I want to see if this is one. 337 00:15:54,880 --> 00:15:57,400 Speaker 7: I mean monopoly is basically like a company where it's 338 00:15:57,440 --> 00:15:59,680 Speaker 7: the only game in town, and like in town, I. 339 00:15:59,640 --> 00:16:02,040 Speaker 5: Mean like a specific market, not in the world. 340 00:16:02,160 --> 00:16:03,840 Speaker 7: I mean you think about it in a lot of 341 00:16:03,840 --> 00:16:06,280 Speaker 7: different ways, Like a lot of people would say, like 342 00:16:06,400 --> 00:16:09,240 Speaker 7: Amazon is a monopoly, right, like in terms of just 343 00:16:09,320 --> 00:16:11,920 Speaker 7: e commerce, and like it as much as like maybe 344 00:16:11,920 --> 00:16:14,040 Speaker 7: Walmart's a competitor, like is it I don't know or 345 00:16:14,080 --> 00:16:17,080 Speaker 7: like to beers the Diamond Company for a long time 346 00:16:17,200 --> 00:16:19,320 Speaker 7: was the monopoly. Sometimes when I think about monopolies, I 347 00:16:19,320 --> 00:16:22,360 Speaker 7: also think about this sounds born like oligopolies, which is 348 00:16:22,440 --> 00:16:24,880 Speaker 7: sometimes and I think it's a lot more common across 349 00:16:24,920 --> 00:16:27,720 Speaker 7: our economy. It's like a handful of companies really like 350 00:16:28,080 --> 00:16:30,400 Speaker 7: control the show. If you think about like airlines, right, 351 00:16:30,480 --> 00:16:33,320 Speaker 7: it's like what America Delta United, you know, and then 352 00:16:33,360 --> 00:16:36,560 Speaker 7: a couple of smaller players, you know, phones, T Mobile, 353 00:16:36,640 --> 00:16:39,600 Speaker 7: AT and T Verizon and T Mobile actually merged with 354 00:16:39,640 --> 00:16:41,560 Speaker 7: sprently a couple of years ago. I was saying, like, 355 00:16:41,640 --> 00:16:44,040 Speaker 7: we have to be bigger so that we can compete 356 00:16:44,080 --> 00:16:45,160 Speaker 7: with these even bigger guys. 357 00:16:45,200 --> 00:16:48,320 Speaker 5: And like I am a little bit of a monopoly. 358 00:16:48,400 --> 00:16:50,960 Speaker 7: Not like I try not to be liked, but like 359 00:16:51,000 --> 00:16:52,760 Speaker 7: it is one of those things when like when you 360 00:16:52,800 --> 00:16:55,400 Speaker 7: start to see it, you see it everywhere, when you 361 00:16:55,520 --> 00:16:57,800 Speaker 7: realize that like what you think is like your cute 362 00:16:57,840 --> 00:16:59,040 Speaker 7: little craft beer. 363 00:16:59,440 --> 00:17:03,040 Speaker 5: Is made by is owned at least by Anheuser. 364 00:17:03,080 --> 00:17:06,240 Speaker 7: Bush's so crazy it really is like, oh man, like 365 00:17:06,280 --> 00:17:07,960 Speaker 7: there's no such thing a small business. 366 00:17:07,840 --> 00:17:11,080 Speaker 2: Right, you're seeing a different label. Yeah, yeah. 367 00:17:11,119 --> 00:17:13,960 Speaker 1: Do you think monopolies are bad and why or what 368 00:17:14,000 --> 00:17:14,720 Speaker 1: are the issues? 369 00:17:15,359 --> 00:17:19,560 Speaker 7: I think this in an ideal like healthy economy, we 370 00:17:19,640 --> 00:17:23,320 Speaker 7: want competition, right, And the big problem with a monopoly 371 00:17:23,480 --> 00:17:26,840 Speaker 7: or noologopoly is when companies don't have to compete when 372 00:17:26,880 --> 00:17:31,240 Speaker 7: they have so much power, consumers lose out, workers lose out, 373 00:17:31,280 --> 00:17:33,240 Speaker 7: et cetera. The way that we kind of deal with 374 00:17:33,320 --> 00:17:36,000 Speaker 7: monopolies and like anti trust policy right now is very 375 00:17:36,040 --> 00:17:39,560 Speaker 7: much the consumer standard. It's like, is the consumer spending 376 00:17:39,600 --> 00:17:42,399 Speaker 7: more money? And if they are, then that is bad. 377 00:17:42,640 --> 00:17:47,280 Speaker 7: If two drug companies sell insulin and they're increasing prices 378 00:17:47,320 --> 00:17:48,960 Speaker 7: like in tandem. 379 00:17:48,800 --> 00:17:49,360 Speaker 5: Bad right. 380 00:17:49,480 --> 00:17:52,679 Speaker 7: I think also though, like sometimes we don't think about 381 00:17:52,840 --> 00:17:53,560 Speaker 7: the other. 382 00:17:53,400 --> 00:17:56,200 Speaker 5: Consequences of monopolies, Like it's also. 383 00:17:56,119 --> 00:17:59,119 Speaker 7: Bad for labor, right, it's bad for wages if you 384 00:17:59,160 --> 00:18:01,280 Speaker 7: have a ton of power and workers can really work 385 00:18:01,280 --> 00:18:04,040 Speaker 7: at one company like there you go, or like suppliers, 386 00:18:04,119 --> 00:18:05,560 Speaker 7: like if you want to sell out Walmart, you have 387 00:18:05,600 --> 00:18:06,440 Speaker 7: to do what Walmart says. 388 00:18:06,440 --> 00:18:08,680 Speaker 5: The same thing with Amazon. Like I've done a lot 389 00:18:08,680 --> 00:18:09,840 Speaker 5: of reporting. 390 00:18:09,440 --> 00:18:12,119 Speaker 7: Like talking to small businesses most of them will say, 391 00:18:12,160 --> 00:18:14,800 Speaker 7: like you with Amazon, it's like a real trade off, 392 00:18:14,840 --> 00:18:18,280 Speaker 7: Like I have to be there because otherwise I will 393 00:18:18,320 --> 00:18:20,960 Speaker 7: not reach people. Also like I have to deal with 394 00:18:21,200 --> 00:18:23,400 Speaker 7: you know exactly their terms in terms of how much, 395 00:18:23,440 --> 00:18:25,920 Speaker 7: but could they take in terms of their return policies. 396 00:18:26,480 --> 00:18:29,680 Speaker 7: You want there to be more options, and I think 397 00:18:29,840 --> 00:18:32,640 Speaker 7: like that's where like we see like the fewer options 398 00:18:32,680 --> 00:18:34,840 Speaker 7: there are that kind of just shows up in ways 399 00:18:34,840 --> 00:18:37,520 Speaker 7: that are bad economically but even culturally, Like you want 400 00:18:37,560 --> 00:18:39,679 Speaker 7: to feel like, oh, like a small business can make it, 401 00:18:39,800 --> 00:18:42,399 Speaker 7: or like there is some level of variety in the world. 402 00:18:46,160 --> 00:18:49,800 Speaker 3: Can you tell the story about the diapers company with 403 00:18:49,840 --> 00:18:51,880 Speaker 3: them in Amazon, because I feel like this company time 404 00:18:51,960 --> 00:18:54,520 Speaker 3: time again of like Amazon wanting to get into a 405 00:18:54,520 --> 00:18:57,119 Speaker 3: space and then just lowering the prices and then like 406 00:18:57,359 --> 00:18:58,600 Speaker 3: basically buying out the company. 407 00:18:58,920 --> 00:19:02,720 Speaker 7: Yeah, So basically it was like twenty ten, Amazon sees 408 00:19:02,800 --> 00:19:06,159 Speaker 7: this diaper company, Quizz, and was like, hey, hey, like 409 00:19:06,200 --> 00:19:09,119 Speaker 7: we would like to buy you, Like looks like you 410 00:19:09,200 --> 00:19:11,800 Speaker 7: guys are doing good work, and like the company's like. 411 00:19:11,760 --> 00:19:13,320 Speaker 5: No, no, we can like do this on our own. 412 00:19:13,359 --> 00:19:14,400 Speaker 5: We'll grow on our own. 413 00:19:14,760 --> 00:19:18,760 Speaker 7: And then Amazon like turns around and launches basically its 414 00:19:18,800 --> 00:19:23,560 Speaker 7: own version of this diaper service, and it like kills 415 00:19:23,600 --> 00:19:26,359 Speaker 7: the company and they ultimately have to agree to be 416 00:19:26,440 --> 00:19:27,440 Speaker 7: sold to Amazon. 417 00:19:27,680 --> 00:19:30,400 Speaker 8: Let's check in on some of today's top corporate news. 418 00:19:30,480 --> 00:19:33,919 Speaker 8: According with to two people rather with knowledge of the matter, 419 00:19:34,320 --> 00:19:37,639 Speaker 8: Amazon near an agreement to buy Quitsy, this is the 420 00:19:37,680 --> 00:19:40,359 Speaker 8: owner of diapers dot com and soap dot Com, for 421 00:19:40,520 --> 00:19:44,160 Speaker 8: five hundred and forty million dollars. Amazon found an unlikely 422 00:19:44,200 --> 00:19:47,240 Speaker 8: competitor in the company, which in its early days simply 423 00:19:47,280 --> 00:19:49,840 Speaker 8: brought I don't know the place of diapers to costco 424 00:19:49,960 --> 00:19:53,359 Speaker 8: and ship them to customers. Quitzy plans to ship five 425 00:19:53,440 --> 00:19:56,200 Speaker 8: hundred million diapers this year, expect sales on the whole 426 00:19:56,240 --> 00:19:59,800 Speaker 8: to increase sixty seven percent to three hundred million dollars. 427 00:20:00,080 --> 00:20:02,119 Speaker 8: In agreement may come as soon as today. 428 00:20:02,240 --> 00:20:04,919 Speaker 7: And I think that's why, Like Amazon is like a 429 00:20:04,960 --> 00:20:07,280 Speaker 7: tricky one, and they will say like we're absolutely not 430 00:20:07,280 --> 00:20:10,000 Speaker 7: on a novel, like look at how we keep prices low, 431 00:20:10,080 --> 00:20:14,480 Speaker 7: and like sure, but also nobody can compete with Amazon, 432 00:20:14,520 --> 00:20:17,240 Speaker 7: like you have to be on there, and like you know, 433 00:20:17,320 --> 00:20:20,600 Speaker 7: they also say they're keeping prices low, which sure, probably, 434 00:20:20,720 --> 00:20:22,560 Speaker 7: but also like there is a world where I think 435 00:20:22,560 --> 00:20:24,840 Speaker 7: at least a reasonable person could say, if there were 436 00:20:24,880 --> 00:20:28,560 Speaker 7: more Amazon's, would prices be low? Or because you can 437 00:20:28,640 --> 00:20:31,920 Speaker 7: undercut the diaper company. Once the diaper company is dead, 438 00:20:32,000 --> 00:20:34,320 Speaker 7: then you can charge you know, whatever you want. 439 00:20:34,359 --> 00:20:36,760 Speaker 4: Basically, I feel like the price on Amazon aren't even 440 00:20:36,800 --> 00:20:39,840 Speaker 4: that low anymore. Like when it first came a thing, 441 00:20:39,840 --> 00:20:42,359 Speaker 4: it was like, oh my god, you're paying nothing for 442 00:20:42,480 --> 00:20:45,760 Speaker 4: all of these products. And now it's like the same price, 443 00:20:45,920 --> 00:20:47,840 Speaker 4: if not maybe a little more than like me going 444 00:20:47,840 --> 00:20:51,120 Speaker 4: downstairs at the convenience store and like figuring that out. 445 00:20:51,400 --> 00:20:51,640 Speaker 6: Yep. 446 00:20:56,720 --> 00:20:59,200 Speaker 1: Following that, can we kind of broaden out on us 447 00:20:59,240 --> 00:21:02,760 Speaker 1: anti trustpowe, can you give us in broad strokes maybe 448 00:21:02,800 --> 00:21:06,600 Speaker 1: how attitudes have changed as far as the government's role 449 00:21:06,640 --> 00:21:08,920 Speaker 1: in it over the past century. 450 00:21:09,280 --> 00:21:11,080 Speaker 7: Yeah, I mean I think that, you know, like anti 451 00:21:11,160 --> 00:21:14,000 Speaker 7: trust policy dates back to eighteen hundred and nineteen hundred. 452 00:21:14,000 --> 00:21:16,080 Speaker 5: It's like it's Clayton Act, the Suremanact done. 453 00:21:16,080 --> 00:21:17,760 Speaker 7: Like there are certain things around like right, like if 454 00:21:17,800 --> 00:21:21,320 Speaker 7: two companies are emerging, like, yeah, is that anti competitive? 455 00:21:21,560 --> 00:21:23,720 Speaker 5: Does that mean there will be less competition that they 456 00:21:23,720 --> 00:21:24,359 Speaker 5: will be bad? 457 00:21:24,520 --> 00:21:27,199 Speaker 7: The big story, at least like in modern day is 458 00:21:27,200 --> 00:21:29,840 Speaker 7: like kind of what's happened since like the seventies and eighties, 459 00:21:30,160 --> 00:21:34,400 Speaker 7: an I trust policy became like much more market focused, 460 00:21:34,680 --> 00:21:36,600 Speaker 7: kind of like the market will take care of itself. 461 00:21:36,640 --> 00:21:40,560 Speaker 7: And basically the idea is, if I'm an entrepreneur and 462 00:21:40,640 --> 00:21:42,920 Speaker 7: I have a really good idea and my company gets 463 00:21:42,960 --> 00:21:45,480 Speaker 7: really big, other people will look around and be like, 464 00:21:45,960 --> 00:21:48,400 Speaker 7: I should do that too, and then they will come 465 00:21:48,440 --> 00:21:50,920 Speaker 7: in and they will create businesses and they will kind 466 00:21:50,920 --> 00:21:53,960 Speaker 7: of compete with me and therefore like push my prices down. 467 00:21:54,040 --> 00:21:55,840 Speaker 7: And that's kind of been the theory of the case. 468 00:21:56,560 --> 00:21:59,160 Speaker 7: We can look at the result over the past forty 469 00:21:59,240 --> 00:22:01,879 Speaker 7: years and say, like, how has this worked? And again, 470 00:22:02,000 --> 00:22:05,600 Speaker 7: like we have four airlines, like three big beer companies. 471 00:22:05,680 --> 00:22:08,879 Speaker 7: What these companies will say is three of us is enough, 472 00:22:09,200 --> 00:22:11,000 Speaker 7: But like is it? 473 00:22:11,080 --> 00:22:11,800 Speaker 5: Like I don't know. 474 00:22:12,359 --> 00:22:14,600 Speaker 7: And then you see, like under the Biden administration, you 475 00:22:14,600 --> 00:22:18,040 Speaker 7: have Lena Khan come into the FTC and she's pretty aggressive, 476 00:22:18,359 --> 00:22:21,320 Speaker 7: doing big cases and you know, trying to like enforce 477 00:22:21,400 --> 00:22:23,720 Speaker 7: these antitrust laws, and she has a different kind of 478 00:22:23,720 --> 00:22:24,480 Speaker 7: theory of the case. 479 00:22:24,560 --> 00:22:27,840 Speaker 9: The idea is that if a company is being abusive 480 00:22:27,880 --> 00:22:31,760 Speaker 9: towards its customers, those customers can go elsewhere. But if 481 00:22:31,760 --> 00:22:36,440 Speaker 9: you see a persistent pattern of a company raising prices, 482 00:22:36,680 --> 00:22:40,879 Speaker 9: degrading service, making it impossible to actually get somebody on 483 00:22:40,920 --> 00:22:44,000 Speaker 9: the phone, all these big and small ways that the 484 00:22:44,040 --> 00:22:48,960 Speaker 9: consumer experience is worse and you don't see defections. Similarly, 485 00:22:49,000 --> 00:22:51,040 Speaker 9: you can see the same thing on the worker side. 486 00:22:51,280 --> 00:22:53,320 Speaker 5: That can be direct evidence. 487 00:22:52,880 --> 00:22:55,480 Speaker 9: Of monopoly power, that companies are at a stage where 488 00:22:55,520 --> 00:22:58,679 Speaker 9: they can make things worse without losing out in the market. 489 00:22:58,720 --> 00:23:01,600 Speaker 7: And even like the Trump administration is keeping some of 490 00:23:01,640 --> 00:23:05,080 Speaker 7: these cases around against like Meta against Google. But I think, 491 00:23:05,200 --> 00:23:07,359 Speaker 7: you know, we also have to realize the courts have 492 00:23:07,440 --> 00:23:09,480 Speaker 7: a role in this as well. Like just because the 493 00:23:09,560 --> 00:23:12,240 Speaker 7: DOJ Susan says Meta you shouldn't have been able to 494 00:23:12,320 --> 00:23:14,520 Speaker 7: have Instagram and what's that doesn't mean that like a 495 00:23:14,600 --> 00:23:16,119 Speaker 7: judge is going to agree. 496 00:23:16,480 --> 00:23:20,280 Speaker 1: So then from here in Brooklyn and I can only 497 00:23:20,280 --> 00:23:24,240 Speaker 1: have one option for Internet. Does that qualify as a 498 00:23:24,280 --> 00:23:26,720 Speaker 1: monopoly in your eyes and then in the eyes of 499 00:23:26,760 --> 00:23:27,120 Speaker 1: the law? 500 00:23:27,560 --> 00:23:29,840 Speaker 7: I mean, I think so, I don't think it's in 501 00:23:29,840 --> 00:23:32,960 Speaker 7: a monopoly that the FGC or like TISS Games, like 502 00:23:32,960 --> 00:23:34,760 Speaker 7: the AG of New York could like come after and 503 00:23:34,760 --> 00:23:37,360 Speaker 7: be like yeah, But I think that like in general, 504 00:23:37,440 --> 00:23:39,840 Speaker 7: I guess I will say on the Internet, I as 505 00:23:39,880 --> 00:23:42,240 Speaker 7: a person who also has one option, like it is 506 00:23:42,320 --> 00:23:45,800 Speaker 7: getting better to some extent with wireless, and like five G. 507 00:23:45,920 --> 00:23:50,040 Speaker 5: Basically is that like an exact competitor. I don't know 508 00:23:51,680 --> 00:23:53,679 Speaker 5: my neighbor you sits a T Mobile Home Internet. 509 00:23:53,760 --> 00:23:56,200 Speaker 4: Yet if went to a T Mobiles wireless five G network, 510 00:23:56,200 --> 00:23:57,840 Speaker 4: so all I got into was plug in one court 511 00:23:57,920 --> 00:23:59,600 Speaker 4: T Mobile five G home Internet. 512 00:24:00,640 --> 00:24:04,680 Speaker 3: But so this idea of five G is that, hey, 513 00:24:04,760 --> 00:24:07,240 Speaker 3: you don't need to get internet installed in your home 514 00:24:07,320 --> 00:24:09,960 Speaker 3: with a router and the Wi Fi because we're gonna 515 00:24:10,040 --> 00:24:12,399 Speaker 3: use the same basically the same way you get internet 516 00:24:12,440 --> 00:24:13,080 Speaker 3: on your phone. 517 00:24:13,160 --> 00:24:14,600 Speaker 2: Yeah, it's essentially hot spotting. 518 00:24:14,720 --> 00:24:18,000 Speaker 3: Yeah, you can get for your computer through that same 519 00:24:18,119 --> 00:24:18,600 Speaker 3: Is that the thing? 520 00:24:18,760 --> 00:24:20,000 Speaker 5: Yeah, I mean that's the thinking. 521 00:24:20,160 --> 00:24:22,639 Speaker 7: And like I feel like T Mobile is constantly like, 522 00:24:22,680 --> 00:24:24,040 Speaker 7: don't you want to come over here? 523 00:24:24,119 --> 00:24:26,800 Speaker 5: And it's like, I know, is that is that good? 524 00:24:27,720 --> 00:24:28,560 Speaker 5: Is it as good? 525 00:24:28,600 --> 00:24:30,360 Speaker 7: And I think that's the question. But I do think 526 00:24:30,480 --> 00:24:32,560 Speaker 7: you can't look at the situation here, like in your 527 00:24:32,560 --> 00:24:34,880 Speaker 7: own little neighborhood and say like this is a monopoly 528 00:24:34,920 --> 00:24:38,000 Speaker 7: and maybe it's not like exactly Optimum's fault or Whoever's 529 00:24:38,040 --> 00:24:41,359 Speaker 7: fault they're doing this like they're enjoying this situation and 530 00:24:41,440 --> 00:24:42,080 Speaker 7: like you are not. 531 00:24:42,560 --> 00:24:43,399 Speaker 2: Okay, thank you. 532 00:24:45,680 --> 00:24:48,600 Speaker 1: So I'm gonna accept that the Internet is a monopoly. 533 00:24:50,200 --> 00:24:53,440 Speaker 1: How's the US approach to antitrust? How does that differ 534 00:24:53,480 --> 00:24:56,880 Speaker 1: from like Europe and other in Asia and other areas 535 00:24:57,200 --> 00:24:57,720 Speaker 1: around the world. 536 00:24:57,840 --> 00:25:00,560 Speaker 7: You know, Europe in general has just been more aggressive 537 00:25:00,720 --> 00:25:03,679 Speaker 7: on corporate power. I read a book by this economist 538 00:25:03,760 --> 00:25:06,760 Speaker 7: named Thomas Philippon, and he talked about in France with 539 00:25:06,800 --> 00:25:09,800 Speaker 7: the Internet specifically, what they did was put in a 540 00:25:09,840 --> 00:25:13,919 Speaker 7: regulation that required Internet companies to lease out like that 541 00:25:14,000 --> 00:25:17,040 Speaker 7: last mile I was talking about, of their wires, like 542 00:25:17,040 --> 00:25:20,200 Speaker 7: like a little bit, and that would let competitors come in. 543 00:25:20,880 --> 00:25:24,720 Speaker 7: And that did bring down Internet prices because that way 544 00:25:24,840 --> 00:25:26,360 Speaker 7: I can be like, hey, let me in a little 545 00:25:26,400 --> 00:25:28,679 Speaker 7: bit on the game, and then I am like, you know, 546 00:25:28,840 --> 00:25:31,359 Speaker 7: do a little bit less, like maybe that will be better. 547 00:25:31,560 --> 00:25:33,800 Speaker 7: Something similar is kind of happening in the US right 548 00:25:33,840 --> 00:25:37,920 Speaker 7: now with phone companies, you maybe know, like Mint Mobile, right, 549 00:25:37,960 --> 00:25:39,240 Speaker 7: like the Ryan Reynolds thing. 550 00:25:39,400 --> 00:25:41,159 Speaker 2: Hey, Ryan Reynolds here for Mint Mobile. 551 00:25:41,280 --> 00:25:44,200 Speaker 7: Did you know that Mint's unlimited premium wireless for fifteen 552 00:25:44,200 --> 00:25:47,080 Speaker 7: dollars a month is back and that is like basically 553 00:25:47,119 --> 00:25:49,399 Speaker 7: the big phone companies like AT and T wouldever have 554 00:25:49,600 --> 00:25:53,840 Speaker 7: extra space or whatever, and they will let other players 555 00:25:53,920 --> 00:25:54,520 Speaker 7: get in. 556 00:25:54,440 --> 00:25:57,840 Speaker 5: And offer a cheaper option. So that's something's like mint Mobile, the. 557 00:25:57,760 --> 00:26:01,320 Speaker 1: Bigger company in this instance, they just don't want to 558 00:26:01,359 --> 00:26:04,600 Speaker 1: spend the time or resources to use that last mile. 559 00:26:04,760 --> 00:26:08,000 Speaker 7: Well, they have some marketing I mean, like on like 560 00:26:08,040 --> 00:26:10,520 Speaker 7: the phone that it's a marketing thing, right, Like I 561 00:26:10,560 --> 00:26:13,600 Speaker 7: don't know how many people like are like I saw 562 00:26:13,960 --> 00:26:17,119 Speaker 7: Ryan Reynolds, but like it does allow them to like 563 00:26:17,359 --> 00:26:20,080 Speaker 7: get into like more niche markets and as like, you know, 564 00:26:20,160 --> 00:26:23,040 Speaker 7: as much as these companies, you know they are very big, 565 00:26:23,080 --> 00:26:25,400 Speaker 7: there are markets that they want to get into, and 566 00:26:25,480 --> 00:26:29,000 Speaker 7: like if that's a way to get in, like sure, so. 567 00:26:28,920 --> 00:26:33,679 Speaker 1: Then say in France or some or somewhere else, do 568 00:26:33,760 --> 00:26:36,159 Speaker 1: they tend to have less of these issues as far 569 00:26:36,200 --> 00:26:38,240 Speaker 1: as people not having choice for internet? 570 00:26:38,320 --> 00:26:41,919 Speaker 7: Do you at least it's cheaper and I mean it's cheaper, 571 00:26:42,000 --> 00:26:45,560 Speaker 7: but also like you'll have like more options, and that's ideal. 572 00:26:45,760 --> 00:26:48,280 Speaker 7: Like it's not saying like, oh, these companies can't exist anymore. 573 00:26:48,320 --> 00:26:52,160 Speaker 7: It's like you should like play by like fair rules 574 00:26:52,200 --> 00:26:54,040 Speaker 7: of the game and like a lot of these companies 575 00:26:54,080 --> 00:26:56,520 Speaker 7: we know have like a lot of ways of keeping 576 00:26:57,080 --> 00:26:58,280 Speaker 7: competitors out. 577 00:26:58,359 --> 00:26:59,879 Speaker 5: So that's how we kind of wind up where we. 578 00:26:59,880 --> 00:27:01,080 Speaker 2: Are policy wise. 579 00:27:01,280 --> 00:27:04,040 Speaker 1: If you know, they give you a big pen tomorrow 580 00:27:04,520 --> 00:27:06,520 Speaker 1: and you get to write up some policy for the 581 00:27:06,600 --> 00:27:07,760 Speaker 1: United States. 582 00:27:07,440 --> 00:27:08,400 Speaker 3: A big beautiful bill. 583 00:27:08,560 --> 00:27:13,520 Speaker 1: Yeah, well to fix the internet issue for me, for 584 00:27:13,800 --> 00:27:16,880 Speaker 1: Noah specific, Yeah, what would I mean, like, what. 585 00:27:16,840 --> 00:27:19,600 Speaker 2: Are these sorts of policies you think would help? 586 00:27:19,640 --> 00:27:22,000 Speaker 1: Then, Like do you think would be more of these 587 00:27:22,080 --> 00:27:24,080 Speaker 1: kind of last mile things or what? 588 00:27:24,200 --> 00:27:25,720 Speaker 7: A few years ago I did a little bit of 589 00:27:25,760 --> 00:27:28,760 Speaker 7: a pronoun like Tattanooga, Tennessee, and I think they're like 590 00:27:28,840 --> 00:27:30,879 Speaker 7: kind of a good example of what you can do 591 00:27:30,920 --> 00:27:33,520 Speaker 7: that's actually like kind of small, and like this is 592 00:27:33,560 --> 00:27:35,359 Speaker 7: one where like maybe the answer is like yes, we 593 00:27:35,480 --> 00:27:37,280 Speaker 7: make like the Internet of public utility. 594 00:27:37,440 --> 00:27:39,200 Speaker 5: But basically they did is they had like. 595 00:27:39,240 --> 00:27:41,840 Speaker 7: You know, they're electric grit or whatever, and they were like, 596 00:27:41,880 --> 00:27:44,200 Speaker 7: we're going to use this to create like a public 597 00:27:44,280 --> 00:27:46,560 Speaker 7: Internet that's like pretty cheap for people like ten months 598 00:27:46,600 --> 00:27:47,320 Speaker 7: a month or whatever. 599 00:27:47,680 --> 00:27:50,200 Speaker 10: Chattanoogaans will now be the first to have a community 600 00:27:50,240 --> 00:27:53,719 Speaker 10: wide five er optic network delivering up to ten gigabits 601 00:27:53,720 --> 00:27:56,399 Speaker 10: of Internet service. It's the first of its kind in 602 00:27:56,440 --> 00:27:58,720 Speaker 10: the US. It will be offered to every home of 603 00:27:58,800 --> 00:28:02,400 Speaker 10: business in a six hunt mile area. A study recently 604 00:28:02,440 --> 00:28:06,400 Speaker 10: released by UTC finance professor Binto Lobo shows the GID 605 00:28:06,520 --> 00:28:10,080 Speaker 10: network helped the Chattanooga area generate at least twenty eight 606 00:28:10,280 --> 00:28:14,240 Speaker 10: hundred new jobs and close to nine hundred million dollars. 607 00:28:14,680 --> 00:28:17,040 Speaker 7: And they did it, and they really had some like pushback, 608 00:28:17,240 --> 00:28:20,720 Speaker 7: like one of the big telecom companies like sued them, 609 00:28:20,840 --> 00:28:23,800 Speaker 7: and they did wind up with like some limits, like 610 00:28:23,920 --> 00:28:25,919 Speaker 7: they weren't allowed to do this, like outside of the 611 00:28:25,920 --> 00:28:26,639 Speaker 7: cydy limits. 612 00:28:26,920 --> 00:28:30,720 Speaker 5: But I think like that's something that could really work. 613 00:28:30,840 --> 00:28:33,400 Speaker 7: It's like, you know, a town doing this now, Yeah, 614 00:28:33,560 --> 00:28:36,959 Speaker 7: problem there is like something like twenty states have laws 615 00:28:37,240 --> 00:28:39,880 Speaker 7: like saying the municipalities can't do this. 616 00:28:40,560 --> 00:28:44,360 Speaker 5: That is the power of lobbying. So you know, that's 617 00:28:44,400 --> 00:28:45,160 Speaker 5: a tricky one. 618 00:28:45,480 --> 00:28:48,920 Speaker 7: Rural broadband is a very popular thing to say politically, 619 00:28:49,280 --> 00:28:51,719 Speaker 7: and there have been a lot of efforts at that. 620 00:28:52,120 --> 00:28:54,920 Speaker 7: The tricky part there is sometimes these companies like get 621 00:28:54,920 --> 00:28:58,080 Speaker 7: these subsidies, get these plans, and like does that mean 622 00:28:58,080 --> 00:29:00,840 Speaker 7: they are building out necessarily? 623 00:29:01,160 --> 00:29:01,320 Speaker 1: No? 624 00:29:01,760 --> 00:29:04,640 Speaker 7: You know, so that kind of stuff. It's something that 625 00:29:04,840 --> 00:29:06,840 Speaker 7: really has to be taken care of it every level. 626 00:29:06,920 --> 00:29:09,040 Speaker 7: Like yeah, it feels to me like if we could 627 00:29:09,160 --> 00:29:12,560 Speaker 7: just have these companies have to lease out at least 628 00:29:12,640 --> 00:29:16,800 Speaker 7: some of theirself, like that would help a lot. Like 629 00:29:16,880 --> 00:29:19,680 Speaker 7: and I'm not asking for eight internet providers, but I 630 00:29:19,680 --> 00:29:22,120 Speaker 7: feel like if I just had two, like I would 631 00:29:22,240 --> 00:29:26,240 Speaker 7: have exactly like I could call and be like I 632 00:29:26,360 --> 00:29:28,800 Speaker 7: believe and they wouldn't be able to like, you know, 633 00:29:28,880 --> 00:29:29,200 Speaker 7: you're not. 634 00:29:30,440 --> 00:29:32,280 Speaker 1: That's all I want to because even if even if 635 00:29:32,320 --> 00:29:35,680 Speaker 1: they gave they offered me the ten dollars horrible internet option, 636 00:29:35,760 --> 00:29:37,520 Speaker 1: I would I wouldn't use it, but I would be 637 00:29:37,520 --> 00:29:38,320 Speaker 1: happy that it's there. 638 00:29:38,720 --> 00:29:42,600 Speaker 2: It's all. It makes me feel slightly better, all. 639 00:29:42,600 --> 00:29:45,720 Speaker 1: Right, So I guess for now the best thing we 640 00:29:45,760 --> 00:29:49,000 Speaker 1: can do is call and hope whoever's on the other 641 00:29:49,040 --> 00:29:53,200 Speaker 1: side take some pity, and then maybe I'll be writing 642 00:29:53,200 --> 00:29:55,200 Speaker 1: to the mayor about this last mile is the shame? 643 00:29:55,440 --> 00:29:57,800 Speaker 2: Who should I talk to about government? 644 00:29:57,880 --> 00:29:58,080 Speaker 6: Is? Like? 645 00:29:58,200 --> 00:29:59,280 Speaker 3: Is anyone advocating? 646 00:29:59,560 --> 00:29:59,800 Speaker 6: You know? 647 00:30:00,760 --> 00:30:02,680 Speaker 1: So we know the lobbies are part of why this 648 00:30:02,760 --> 00:30:03,280 Speaker 1: is an issue. 649 00:30:03,320 --> 00:30:05,080 Speaker 2: Are there any lobbies for me? 650 00:30:06,840 --> 00:30:09,080 Speaker 7: I mean there aren't, Like there is some actional like 651 00:30:09,120 --> 00:30:11,479 Speaker 7: in New York on like at least helping for paying 652 00:30:11,680 --> 00:30:14,080 Speaker 7: like I think at the state level, there's. 653 00:30:13,840 --> 00:30:16,920 Speaker 5: Some stuff going on, like it's hard. 654 00:30:17,040 --> 00:30:18,720 Speaker 7: I mean, if only because like I mean, we have 655 00:30:18,760 --> 00:30:20,200 Speaker 7: it like in New York we have like a giant 656 00:30:20,240 --> 00:30:22,960 Speaker 7: budget shortfall right now, right and like as much as 657 00:30:22,960 --> 00:30:26,680 Speaker 7: I wish that, like Zoron Number was like I need 658 00:30:26,800 --> 00:30:30,880 Speaker 7: bios to also come to Flatbush, like it is not 659 00:30:31,080 --> 00:30:33,720 Speaker 7: having it right now. So I think, like I mean, 660 00:30:33,800 --> 00:30:35,920 Speaker 7: I do, and maybe this is like I guess my 661 00:30:36,040 --> 00:30:38,200 Speaker 7: dad was like this, I really do check to see 662 00:30:38,200 --> 00:30:41,320 Speaker 7: if I have other options, like pretty regularly, like I 663 00:30:41,320 --> 00:30:43,560 Speaker 7: have a couple of months ago, like I saw like 664 00:30:43,560 --> 00:30:46,440 Speaker 7: a Verizon truck outside, Do I go ask him, like, 665 00:30:46,480 --> 00:30:47,120 Speaker 7: are you gonna call? 666 00:30:48,640 --> 00:30:52,080 Speaker 4: It's like the building next door they are like the 667 00:30:52,160 --> 00:30:54,240 Speaker 4: apartment upstairs will take years. 668 00:30:54,880 --> 00:30:58,680 Speaker 7: Yeah, but yeah, otherwise I think, just like call and 669 00:30:58,800 --> 00:31:01,880 Speaker 7: like I don't know, should you be nice, should you. 670 00:31:01,840 --> 00:31:05,560 Speaker 5: Threaten to leave? Yeah? Try and like get the other. 671 00:31:05,520 --> 00:31:08,200 Speaker 7: Person's vibe and maybe they're having a good day and 672 00:31:08,240 --> 00:31:11,800 Speaker 7: then you can have a year of a discount. 673 00:31:11,320 --> 00:31:12,240 Speaker 5: Before it's bad again. 674 00:31:13,280 --> 00:31:15,280 Speaker 1: And I did make my wife add me as an 675 00:31:15,320 --> 00:31:17,160 Speaker 1: authorized user of the account, so I don't need to 676 00:31:17,200 --> 00:31:20,560 Speaker 1: hide my anymore change to be like vague when I'm saying, like, 677 00:31:20,960 --> 00:31:21,720 Speaker 1: do you have the account? 678 00:31:21,800 --> 00:31:27,160 Speaker 2: Is Julia? Yes, I'm calling on behalf. Yeah, well, thank you, Emily. 679 00:31:27,280 --> 00:31:28,040 Speaker 2: This is great. 680 00:31:28,600 --> 00:31:30,240 Speaker 1: I can't say I feel better about the situation, but 681 00:31:30,280 --> 00:31:32,440 Speaker 1: at least I know something more. 682 00:31:33,880 --> 00:31:34,960 Speaker 5: I'm sorry. 683 00:31:39,440 --> 00:31:42,560 Speaker 4: We're not not doing something so simple and easy. 684 00:31:43,040 --> 00:31:44,400 Speaker 5: It does just suck. 685 00:31:45,240 --> 00:31:47,719 Speaker 1: That doesn't make feel letter. Maybe I'll move to Chattanooga. 686 00:31:48,240 --> 00:31:52,600 Speaker 7: Yeah, maybe, I mean it's probably nice there. 687 00:31:53,640 --> 00:31:54,520 Speaker 2: I'll get some space. 688 00:31:59,680 --> 00:32:05,640 Speaker 1: So this conversation was very informative, validating, and pretty disappointing 689 00:32:05,720 --> 00:32:08,320 Speaker 1: as far as the state of my internet situation. And 690 00:32:08,360 --> 00:32:12,080 Speaker 1: then guess what happened while I was editing this episode together. 691 00:32:13,040 --> 00:32:13,880 Speaker 2: My internet went out. 692 00:32:14,360 --> 00:32:16,800 Speaker 1: So I did what I've done many times before and 693 00:32:16,880 --> 00:32:17,760 Speaker 1: caught up my ISP. 694 00:32:19,280 --> 00:32:20,160 Speaker 6: Welcome to me. 695 00:32:20,920 --> 00:32:22,240 Speaker 7: This column may be recorded. 696 00:32:22,280 --> 00:32:23,280 Speaker 6: How can I help you today? 697 00:32:23,680 --> 00:32:26,120 Speaker 1: My internet is kind of going in and out today, 698 00:32:26,280 --> 00:32:27,000 Speaker 1: and I want to make. 699 00:32:26,880 --> 00:32:27,440 Speaker 2: Sure it's fixed. 700 00:32:27,480 --> 00:32:30,040 Speaker 1: And I would love to get a, you know, any 701 00:32:30,040 --> 00:32:32,000 Speaker 1: sort of reimbursement because now I have to redo a 702 00:32:32,000 --> 00:32:33,600 Speaker 1: bunch of work and I'm a worried, you know, I 703 00:32:33,600 --> 00:32:35,000 Speaker 1: won't be able to get my work done today. 704 00:32:35,040 --> 00:32:38,400 Speaker 2: I might lose my job. I was extremely frustrated. 705 00:32:38,640 --> 00:32:41,680 Speaker 1: I've done this song and dance dozens of times and 706 00:32:41,760 --> 00:32:43,280 Speaker 1: received pretty much nothing in return. 707 00:32:43,480 --> 00:32:45,640 Speaker 6: I'm just plased to tell you I'm very sorry about 708 00:32:45,680 --> 00:32:48,240 Speaker 6: what happened. I know he wants to be very portating 709 00:32:48,320 --> 00:32:49,720 Speaker 6: for you. Yeah, not to worry. 710 00:32:49,760 --> 00:32:53,520 Speaker 2: I'm gonna do my best much, but this time was different. 711 00:32:57,080 --> 00:33:00,520 Speaker 6: I'm gonna apply you a credit and it's gonna view 712 00:33:00,840 --> 00:33:04,840 Speaker 6: the same amount of credits for five years. Your bill 713 00:33:04,960 --> 00:33:07,040 Speaker 6: is going to be a object onto it dollars for 714 00:33:07,200 --> 00:33:09,040 Speaker 6: the same internet speed you have right now? 715 00:33:09,200 --> 00:33:11,080 Speaker 2: Okay, so lady, are. 716 00:33:10,960 --> 00:33:12,600 Speaker 6: You some much that the order for you and everything 717 00:33:12,720 --> 00:33:15,040 Speaker 6: is good to Is there anything else of you that's 718 00:33:15,120 --> 00:33:15,320 Speaker 6: just you? 719 00:33:15,920 --> 00:33:17,600 Speaker 2: I know that's all. Thank you. 720 00:33:17,600 --> 00:33:19,640 Speaker 6: You're welcome, sir. It was a pleasure to speak with 721 00:33:19,680 --> 00:33:21,640 Speaker 6: you today. Make God bless you and hold you up 722 00:33:21,720 --> 00:33:22,120 Speaker 6: on the book. 723 00:33:23,560 --> 00:33:26,719 Speaker 1: So maybe a competitor is moving into my neighborhood. Is 724 00:33:26,760 --> 00:33:30,520 Speaker 1: five G wireless or Ryan Reynolds taking over? I'm not 725 00:33:30,600 --> 00:33:36,680 Speaker 1: quite sure. But to the benevolent customer service king on 726 00:33:36,720 --> 00:33:40,480 Speaker 1: the other side of the line this time, no such donation. 727 00:33:40,800 --> 00:33:54,360 Speaker 1: Salutes you, thank you for your services. 728 00:33:54,880 --> 00:33:58,880 Speaker 7: Hows hows hows how's thanks? 729 00:34:00,160 --> 00:34:00,200 Speaker 6: No? 730 00:34:02,520 --> 00:34:05,040 Speaker 1: No, Such Thing as a production of Kaleidoscope content. Our 731 00:34:05,080 --> 00:34:07,960 Speaker 1: executive producers are Kid Osbourne and Mangesh Hotz, a Cadur. 732 00:34:08,400 --> 00:34:10,680 Speaker 1: This show was created by Manny Fidel, Noah Friedman, and 733 00:34:10,760 --> 00:34:13,959 Speaker 1: Devin Joseph Theman. Credit song by Manny Fidel. Our guests 734 00:34:14,000 --> 00:34:16,759 Speaker 1: this week are Emily Stewart and Fill and co host 735 00:34:16,880 --> 00:34:20,280 Speaker 1: Rachel Ascanazi. Visit No Such Thing dot Show to subscribe 736 00:34:20,280 --> 00:34:22,840 Speaker 1: to our newsletter for related links and more. If you 737 00:34:22,880 --> 00:34:25,680 Speaker 1: have feedback for us or a question, our email is 738 00:34:25,800 --> 00:34:28,640 Speaker 1: Manny Noah Devin at gmail dot com. You can also 739 00:34:28,719 --> 00:34:30,920 Speaker 1: leave us voicemail by calling the number in our show notes. 740 00:34:31,520 --> 00:34:33,560 Speaker 1: And while I have you, please leave us a five 741 00:34:33,640 --> 00:34:35,280 Speaker 1: star rating and leave a nice review. 742 00:34:35,480 --> 00:34:37,759 Speaker 2: It really helps a lot and we'll be back next 743 00:34:37,800 --> 00:34:38,720 Speaker 2: week with a new episode. 744 00:34:39,680 --> 00:34:39,960 Speaker 1: Thanks. 745 00:34:42,120 --> 00:34:46,759 Speaker 10: He's He's, He's such Thing.