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Speaker 1: Ron and Anian, you know what the one good thing

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Speaker 1: about suber is I've decided that car company makes Volkswagen

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Speaker 1: look good that women. Have you heard then they make

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Speaker 1: But let me run my rock it straight just one way.

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Speaker 1: Everybody likes my rocket eight baby rod and dive the

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Speaker 1: car Doctor. I think run flats are an interesting concept. Right,

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Speaker 1: you can run the year out of the tire and

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Speaker 1: the tire won't go flat, so you can continue to

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Speaker 1: drive the car. The problem is, though, when the vehicle

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Speaker 1: owner continues to drive the car and the tire starts

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Speaker 1: the shred. Welcome to the radio home of Ron and Anian,

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Speaker 1: the Car Doctor, since this is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in the garage. Orders are open,

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Speaker 1: but I am here to take your calls at eight

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Speaker 1: five five six and now he running. How well do

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Speaker 1: you know your vehicle? Hello, and welcome righting any in

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Speaker 1: the car Doctor here at zero nine nine zero zero,

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Speaker 1: Here to take your calls and answer your questions, whatever

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Speaker 1: they might be. This radio show is all about you

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Speaker 1: and your vehicle and it's I thought this would be

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Speaker 1: a timely topic to kick off this hour of the

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Speaker 1: Car Doctor with. By the way, more information at Car

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Speaker 1: Doctor show dot com. How well do you know your

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Speaker 1: vehicle an emergency? How well prepared are you? I was

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Speaker 1: away on vacation last week, No, no surprise. We've been

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Speaker 1: talking about that previous hour and I've put it out

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Speaker 1: there on Facebook. By the way, let me just jump

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Speaker 1: in real quick before I forget. If you get out

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Speaker 1: to Facebook, uh this week for us, if you get

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Speaker 1: out to run any of the Car Doctor page on Facebook.

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Speaker 1: There is a picture of a Chevy Nova out there,

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Speaker 1: a former race car from the late seventies early eighties

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Speaker 1: that what belonged to a friend of mine, and it's

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Speaker 1: we're in the search for it again. We're trying to

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Speaker 1: help someone find it as he's trying to, uh, you know,

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Speaker 1: go back and go home again and bring that car

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Speaker 1: back to the family. So if anybody can get a

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Speaker 1: look at that car and tell us where that might

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Speaker 1: be the last bit of information, we think it was

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Speaker 1: in the Westchester, New York, Newburgh, New York, Brewster, New

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Speaker 1: York area. UM, it is a sixty six Chevy Nova.

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Speaker 1: I believe is what it said. And um, just just

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Speaker 1: you go to Facebook and see it. But we're looking

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Speaker 1: for that car and we'd like to purchase it from

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Speaker 1: my friend would like to purchase it from the original owner. Anyway,

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Speaker 1: how well do you know your car? And in an emergency,

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Speaker 1: how well will you be prepared? Fast? Harry told me

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Speaker 1: a story as I called him during the course of

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Speaker 1: the week to see how the Kingdom was doing, and

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Speaker 1: he told me the story of one day he left

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Speaker 1: the shop and as he was approaching the highway there

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Speaker 1: was a woman broken down in a Mercedes. Ben's Harry

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Speaker 1: can Tony? Can Harry jump on the mic real quick?

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Speaker 1: Maybe he'll he'll fill everybody in here real quick. Um,

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Speaker 1: let's talk about this real quick, bro. So you were

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Speaker 1: driving along and um, you know there's this Mercedes that's

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Speaker 1: stuck right, yeah, and you've got an issue, and uh

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Speaker 1: what do you what are you gonna do about it?

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Speaker 1: How are you gonna are you gonna She needed to

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Speaker 1: jump start and you couldn't, uh, you couldn't get her

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Speaker 1: to uh get the car going right right. Well, what

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Speaker 1: happened was I was coming under the bridge ready to

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Speaker 1: jump on Route seventeen North and I see a lady

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Speaker 1: pulled over right underneath the bridge, and uh, not elderly,

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Speaker 1: but you know, middle aged like us. We're not old.

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Speaker 1: So I see her. I said, well, let me pull

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Speaker 1: over and help her. She's on the phone, so I

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Speaker 1: pulled in front of her. I put on my four

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Speaker 1: way flashers. I get and I was I'm walking up

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Speaker 1: to her. I see she's driving a late model Mercedes

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Speaker 1: Coop but she's on a flip phone. I said, already,

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Speaker 1: this is not gonna end this right. So I she

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Speaker 1: got off the phone. I said, ma'am, can I help you?

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Speaker 1: You know, I showed him my R I had my

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Speaker 1: r A T shirt on and she goes, oh, yes,

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Speaker 1: my batteries bad. I said, okay, let's see what it

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Speaker 1: does and maybe I can jump. And I have one

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Speaker 1: of the microL start battery packs in my car, so

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Speaker 1: I get in the car. I turned the key to motor.

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Speaker 1: Spins over beautifully, but it's popping. So I said, man,

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Speaker 1: the battery is good. I said, uh, you know, it's

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Speaker 1: obviously another it's like a no start issue or anything

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Speaker 1: else like that. I said, why don't we put on

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Speaker 1: our four y aren't you put on your fore way flashers.

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Speaker 1: And this is where the problem became. Right, why don't

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Speaker 1: you put on your fore way flashes? And she says,

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Speaker 1: I don't know where they are. And I said, okay,

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Speaker 1: where's your manual. I don't know where that is. Okay,

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Speaker 1: so let's look through the glove compartment. She goes, well,

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Speaker 1: i've never read the manual. How long is she on

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Speaker 1: the car? Uh? Since it's new. It was like a

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Speaker 1: two thousand and six, two thousand seven, so she's driving

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Speaker 1: a six seven year old vehicle. She's never read the

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Speaker 1: owner's manual. She doesn't know where where the four way

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Speaker 1: flashers are, doesn't know where the fourth flashes are. Thinks

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Speaker 1: it's the battery when the car is turning over. So

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Speaker 1: I get out the manual. Right, I'm looking through it.

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Speaker 1: And that's another issue that's made in my day. Here's

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Speaker 1: the car that's tattered for safety, there's no safety flash

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Speaker 1: or you know in American cars, right on top of

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Speaker 1: the steering column. I looked all over for emergency flash

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Speaker 1: or icon. I couldn't find it. I look in the

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Speaker 1: owner's manual on their emergency where it would be nothing there.

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Speaker 1: I said, this is beautiful, So I get out of

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Speaker 1: the car. I said, why don't we call Triple A?

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Speaker 1: Do you have Triple A? Yes, okay, can you call

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Speaker 1: Triple A? I don't know how, I said, Oh, brother,

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Speaker 1: I said so. By that time, a Saddle River police

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Speaker 1: car showed up. I explained everything to him. He puts

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Speaker 1: his hand on his head and he goes, all right,

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Speaker 1: I'll deal with it. He goes, man, can I still

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Speaker 1: see your driver's license? Yeah? I have to look for it. Yeah,

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Speaker 1: I'm sure, I'm sure. Sticking around for that was probably

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Speaker 1: a said ending. So here's someone you know, and okay,

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Speaker 1: she doesn't understand battery, no battery or whatever. But I

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Speaker 1: didn't know anything about the car. Never right down his mouth,

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Speaker 1: da even know where the four way flashes are in

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Speaker 1: the case of the earns or anything else like that.

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Speaker 1: And soon to be coming to a side of the

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Speaker 1: highway somewhere, you know, with labor day bearing down upon us,

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Speaker 1: thanks Harry, with labor day bearing down upon us. And uh,

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Speaker 1: this is the point I want to bring up as

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Speaker 1: well as what Harry is is discussing here in that

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Speaker 1: you know, we've got to be prepared, you know, when

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Speaker 1: the emergency happens, when that car gets stuck on the

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Speaker 1: side of the road. You may not have time to

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Speaker 1: find the four way flashers, may have to flick them

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Speaker 1: on right away. It may become a matter of life

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Speaker 1: and death. And it's it's a huge safety risk if

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Speaker 1: you're not familiar with the vehicle. So one of the

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Speaker 1: things you've really got to do is before you take

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Speaker 1: the trip, before you go out on the car for

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Speaker 1: the next time, even around town, take five minutes, ten minutes.

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Speaker 1: You're gonna have a cup of coffee tonight at the

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Speaker 1: kitchen table, grab the owner's manual, and get familiar with

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Speaker 1: the car. How well do you know where the safety

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Speaker 1: equipment is? You know? I took the suburban, the two

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Speaker 1: thousand four suburban which now has fifty miles, and I've

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Speaker 1: been talking about this for years to North Carolina last week,

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Speaker 1: put my tools in it when over all the fluids,

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Speaker 1: put a fresh battery and at the battery was three

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Speaker 1: going on four years old, looked around on I mean,

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Speaker 1: I'm underneath this vehicle every three four months anyway. But

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Speaker 1: the road is a very unforgiving place. And and just

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Speaker 1: as Harry was describing, and as he pointed out that

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Speaker 1: he learned if you're not familiar with the vehicle. You're

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Speaker 1: stuck on the side of the road. The simplest things,

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Speaker 1: whereas the owner's manual where the four ways. Not having

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Speaker 1: the phone number for the roadside service, Triple A or

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Speaker 1: whoever you're using programmed into the phone, that's just downright silly.

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Speaker 1: You're just expecting a problem and inviting it to happen.

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Speaker 1: Always got to be prepared, all right. I'll open the

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Speaker 1: show with this and pay a little tribute where tribute

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Speaker 1: is due for the service people, for the American service

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Speaker 1: people that were on that train yesterday in France. They

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Speaker 1: didn't stop, they didn't think, they reacted, They were prepared,

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Speaker 1: they were ready for the consequences, and they dealt with

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Speaker 1: it with the lunatic, with the AK forty seven. And

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Speaker 1: I'm not saying your car is anywhere near that bigger problem,

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Speaker 1: but it can be. You've got to be prepared, and

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Speaker 1: that's my point. You don't have time to think. You've

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Speaker 1: got to be able to react when you're stuck on

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Speaker 1: the side of the road with your automobile. Zero zero

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Speaker 1: is the phone number. I'm ron and ating in the car. Doctor.

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Speaker 1: I'm here to talk to you about your car problem.

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Speaker 1: Whatever that might be. I also want to just point

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Speaker 1: out real quick before we take the pause before we

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Speaker 1: open the garage doors. Coming up in two weeks Labor

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Speaker 1: Day weekend. I believe that is Saturday the five that

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Speaker 1: we are going to be live from the Sheridan Crossroads

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Speaker 1: in mahwa New Jerseys at the fourth Maybe it's Saturday

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Speaker 1: the Saturday the sixth, um Saturday the sixth. We'll look

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Speaker 1: that up and figure that out when we get back

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Speaker 1: to him. But we're gonna be there on that Saturday,

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Speaker 1: Labor Day, Saturday at the Sheridan cross Roads in Mahwah,

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Speaker 1: New Jersey, to to four pm doing this radio show

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Speaker 1: on live remote, and we're gonna be there with the

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Speaker 1: crew of our local New York affiliate w r c R.

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Speaker 1: We're gonna be talking to them, We're gonna be talking

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Speaker 1: to you looking at the thousands of hot rods and

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Speaker 1: the things that the dead Man's Curve dead Man's Curve

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Speaker 1: USA dot com car group has got going on for them,

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Speaker 1: and we're kind of looking forward to that. If you're

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Speaker 1: in the area, we want you to stop by and

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Speaker 1: say hello, let's pull over and take the pause zero

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Speaker 1: zero n on any of the car doctor will be

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Speaker 1: back right after this. Welcome back on any of the

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Speaker 1: car doctor. Eight zero nine zero zero is the phone number.

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Speaker 1: Let's go over and talk to fran online one fifty

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Speaker 1: about buying extended warranty. Welcome to the car doctor. How

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Speaker 1: can I help? Well, I'm just curious. I've never bought

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Speaker 1: an extended warranty and are they worth it? Um? Do

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Speaker 1: you own the truck since new friend? Yes, they did. Okay,

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Speaker 1: what sort of extended warranty are you thinking about buying? Well,

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Speaker 1: they have to. But you know, I just read on

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Speaker 1: this thing there's a powertrain warranty on his vehicle already

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Speaker 1: for five years or sixty thousand mile, you know. So

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Speaker 1: I here's here's the thing. All the cars that I

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Speaker 1: had in the past, I've never bought in one and

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Speaker 1: when I worked at Least cars and we never had

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Speaker 1: any problem with any you know? So is it money

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Speaker 1: well spenters it wasted? I used to think it was

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Speaker 1: money wasted, But in recent years I've changed my attitude

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Speaker 1: and let me explain why. Let me ask you a

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Speaker 1: couple of questions that the car that replaced truck, what

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Speaker 1: was it't? How old wasn't how many miles were on it. Oh,

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Speaker 1: it was only two years old and had fifty four

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Speaker 1: in miles. There was another for right, do you think

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Speaker 1: you're gonna keep this one beyond the five years of

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Speaker 1: the power train coverage? Probably not? All right? Then it's

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Speaker 1: probably money wasted. The the only time I start to

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Speaker 1: think now in terms of power train coverage, I'm sorry,

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Speaker 1: extended warranty is outside of power train coverage. I start

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Speaker 1: to think about the electronics first. First of all, if

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Speaker 1: you're gonna buy an extended warranty, I don't care for

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Speaker 1: what card is in this mechanics mind. It's got to

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Speaker 1: be from the manufacturer, all right. I do not care

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Speaker 1: for any extended warranties that I've had exposure to that

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Speaker 1: I'll consider aftermarket. Ford, I want to Ford, GM, I

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Speaker 1: want a GM, Chrysler, I want a Chrysler, and so on,

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Speaker 1: all right? And you know, too many times I see

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Speaker 1: people buy that outside of the manufacturer warranty, and two

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Speaker 1: years later when they go to use it, that company

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Speaker 1: has gone out of business and they were incorporated in Delaware,

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Speaker 1: and good luck trying to chase them down. And you

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Speaker 1: know that that that to me is just throwing money

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Speaker 1: away now. One of the things we did when my

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Speaker 1: daughter purchased her Escape, she brought a new Ford Escape

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Speaker 1: last year, was yes, she has power train coverage five years,

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Speaker 1: sixty thousand miles. In my mind, as long as we're

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Speaker 1: doing the service and maintenance, and you know, you can

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Speaker 1: bet your bottom dollar we're doing that, um, that engine

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Speaker 1: should go a hundred thousand with no problems. Just as

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Speaker 1: the transmission what I what, I follow all the things

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Speaker 1: in the manual, you know, I rotate the tires, I

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Speaker 1: do the oil changes on time. Anything that all I've

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Speaker 1: had on this truck so far was a little uh leak,

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Speaker 1: I don't know if it was transmission Fluid took it

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Speaker 1: into the garage and he fixed it. The only the

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Speaker 1: only thing we put on her Escape was that the

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Speaker 1: extended warranty. She's good to five year, seventy five thousand

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Speaker 1: miles now on power train. But more importantly, she has

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Speaker 1: electronics coverage. And that was one thing that I thought.

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Speaker 1: I think it was a thousand or twelve hundred dollars,

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Speaker 1: I forget the exact number, but I spread it out

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Speaker 1: over five years, and I said, for two hundred dollars

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Speaker 1: a year to have bumper to bumper electronics coverage if

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Speaker 1: she has an issue. You know, if electronics are going

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Speaker 1: to fail, it's typically in the first five to six years.

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Speaker 1: It's typically a little earlier in life, unless they're gonna

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Speaker 1: go there a normal life cycle of whatever it is

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Speaker 1: a hundred and fifty thousand miles eight million years. You know, uh,

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Speaker 1: you know you got that backup camera right, there's a

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Speaker 1: lot of electronics on there, you know, and uh so, okay,

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Speaker 1: so you're saying what I should do is put the

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Speaker 1: warranty on for five years. What what I'm saying is

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Speaker 1: talk to the Ford dealer a is it a Ford?

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Speaker 1: Is it Ford coverage? We want that? And then you're

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Speaker 1: you're you understand how the warranty will cover the engine

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Speaker 1: and the trans You're not as worried about that failing

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Speaker 1: because you're gonna do the maintenance as you are. You

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Speaker 1: want to know what sort of coverage does it provide

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Speaker 1: for the electronics, for the backup camera, for all the

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Speaker 1: computers on the vehicle, for the instrument cluster, for everything

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Speaker 1: electronic on that vehicle. That's where you can spend a

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Speaker 1: lot of money very quickly, and you've just got to

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Speaker 1: be prepared for that. So that is something worth thinking about,

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Speaker 1: all right, sir, okay, well, thank you very much. You're

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Speaker 1: very welcome. Thanks for being a listener. You're very welcome.

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Speaker 1: You take good care. Um, electronics are fast becoming the

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Speaker 1: most expensive thing to repair on any vehicle. And if

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Speaker 1: you're in in in that gentleman's case in France, case

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Speaker 1: he owned, uh, sounds like a two thousand seven two

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Speaker 1: eight four and then traded in and got But if

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Speaker 1: you're someone coming out of a Ford or a Toyota,

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Speaker 1: for example, and going into a newer vehicle into a

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Speaker 1: it's light years. It's just so different in terms of

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Speaker 1: what that vehicle has on in terms of electronics. And

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Speaker 1: it's something you've really got to consider. Let's go over

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Speaker 1: and talk to Michael Lacrosse, Wisconsin, Toyota RAV four and

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Speaker 1: some comments about how he fixed his hydraulic clutch. I

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Speaker 1: assumed this is in response to the gentleman in the

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Speaker 1: previous hour and the clutch issue he had, Right, Mike,

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Speaker 1: that's correct, Right, that's really impressed with the list of

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Speaker 1: things you enumerated, enumerated, But my problem was different. This

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Speaker 1: thing would not shift depressed depending on what stage it

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Speaker 1: was in. UH. The I couldn't shift it out of

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Speaker 1: neutral into a gear, or I couldn't shift it in

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Speaker 1: reverse direction. Um. And this went on for about three

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Speaker 1: or four weeks. I took it to my very good mechanic,

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Speaker 1: bless his heart, about three times, and the first time

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Speaker 1: he replaced the slaves cylinder uh, and the second time

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Speaker 1: he replaced the master cylinder. And I'm sure he looked

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Speaker 1: for leaks. He looked for leaks everywhere, but we were

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Speaker 1: losing pressure and that didn't fix it. Finally he uh,

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Speaker 1: he found a crack ZERI fitting and that's where it

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Speaker 1: was leaking out. Sure, yeah, I had him stiding for

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Speaker 1: a while. You mean the the bleeder itself was leaking

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Speaker 1: the zero sitting where you put in Uh, when you

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Speaker 1: check the well, I don't know if you check pressure,

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Speaker 1: you just add food there. Well okay, okay, yeah, okay, right.

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Speaker 1: I'm sure it was hard, too hard to see that

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Speaker 1: at first. So I related that so you can add

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Speaker 1: that to your pile a list of things that could

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Speaker 1: be wrong. Thanks, Mike. And you know, all I really

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Speaker 1: try to do, and I was trying to get him

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Speaker 1: to see that is that stop you know, stop saying,

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Speaker 1: because if you noticed he was talking about how this

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Speaker 1: person said that and that person said this, and you know,

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Speaker 1: it's it's never about that. It's always about how does

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Speaker 1: the system work? Taking apart in your mind, taking apart

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Speaker 1: on a piece of paper, what could go wrong? And

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Speaker 1: what's the most common and what's the most obvious. And

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Speaker 1: you're right, we have to add hydraulic leaks to the

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Speaker 1: system now from the from from a fitting such as that.

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Speaker 1: So good things to know. Good things. Now, I have

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Speaker 1: another question. I have another question response your talk about

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Speaker 1: the priests. We have an old five Prius which we love,

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Speaker 1: and we bought it with sixty th miles on it

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Speaker 1: and about I don't know, five years ago, so we

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Speaker 1: only drive about twelve thirteen thousand miles of years. We

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Speaker 1: do go on cross country trips with it once in

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Speaker 1: a while. Now it's got about a hundred and twenty

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Speaker 1: five thousand and it's running just fine. We only get

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Speaker 1: about forty two in town in the summer and uh

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Speaker 1: and on the road. Well, actually similar, it doesn't change

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Speaker 1: that much. You know, maybe up to the mid forties.

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Speaker 1: Some people are newer ones they get fifty or higher.

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Speaker 1: But anyway, we like it. And I'm wondering in, there's

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Speaker 1: no rust on it gets looks great, keep scratches at all.

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Speaker 1: I'm wondering what would you do? Would you sell that

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Speaker 1: at that mile because of that battery, the big battery. Well,

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Speaker 1: I wouldn't sell it because of that. I would put

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Speaker 1: the question back to you. So let's say tomorrow, Mike,

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Speaker 1: that battery goes bad. Would you put the three grand

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Speaker 1: into it? Um, I'll tell you what we're I'll tell

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Speaker 1: you what we think about. Think about that, don't go anywhere.

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Speaker 1: Let me pull over and take this pause, and when

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Speaker 1: we come back we'll talk about that a little bit. Um.

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Speaker 1: That's really the question. Would you put three grand into it?

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Speaker 1: How nice of a car is it? And you know what?

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Speaker 1: You can give us the answer when we get back.

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Speaker 1: I'm on any of the car doctor. We'll be back

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Speaker 1: right after this. Every let me slipper with you every day.

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Speaker 1: Welcome back or any of the card doctor. Zero nine

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Speaker 1: nine zero zero is the phone number. That's seven. If

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Speaker 1: this radio shows not on the air, you call eight

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Speaker 1: five zero nine nine zero zero anytime, day or night,

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Speaker 1: and fast Harry. We'll call you back. Leave a message,

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00:19:16,119 --> 00:19:17,800
Speaker 1: fast Harry, we'll call you back and we'll put you

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Speaker 1: in queue and talk to you about your car problem

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Speaker 1: up here on national radio. Speaking of problems, let's go

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Speaker 1: over and talk to Mike. Let's get back to Lacrosse, Wisconsin. Mike.

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Speaker 1: When we left, we pulled over and took the pause

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Speaker 1: for those just tuning in. The conversation was what I

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Speaker 1: spend the money on the car? And I actually put

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Speaker 1: it back to you, Mike. Would you put three grand

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Speaker 1: for a battery into that Prius at this age and mileage? Well,

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Speaker 1: that's of course the key question. I haven't done any

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Speaker 1: research on it, and I don't know how long those batteries,

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Speaker 1: uh Glass on the average. My question is do they

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Speaker 1: do they wear out after a certain amount of time

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Speaker 1: on the average, or is it miles I've seen I've

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Speaker 1: seen it more based on time and unfortunately to two

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Speaker 1: thousand five and you say you've out a hundred and

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Speaker 1: two on it? How many miles around this now? Mike?

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Speaker 1: I think you know you're in the range. I'm not

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Speaker 1: saying it's gonna happen tomorrow, and I'm not saying I

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Speaker 1: would run out and do it, but it is something

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Speaker 1: I would be mindful of, you know, perhaps i'd want

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Speaker 1: to make sure you know to have the Toyota dealer tested.

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Speaker 1: I know they can check it and there's things they

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Speaker 1: can look at to determine. And you know what, Toyota

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Speaker 1: really does have a good handle on the on the

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Speaker 1: previous batteries in terms of their failure rate. But it

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Speaker 1: really comes back to do you want to be proactive

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Speaker 1: and change it early? Do you want to change it

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Speaker 1: on the road? If you're taking a cross country trip,

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Speaker 1: would you change it? And that's really a decision. You know,

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Speaker 1: it'd be no different than as I've said before, if

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Speaker 1: you're driving a traditional gas powered vehicle and you're a

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Speaker 1: cross country with a ten year old, hundred twenty thousand

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Speaker 1: mile vehicle, if the trans failed, would you replace the trends?

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Speaker 1: And if it would, then you know what drive on? Um.

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Speaker 1: You know, it doesn't matter what the vehicle is. It

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Speaker 1: doesn't matter or if it's a hybrid or gas or diesel.

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Speaker 1: It all comes down to maintenance per month, maintenance per mile.

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Speaker 1: And one of the things that I that I laugh

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Speaker 1: at to this day is I don't want to spend

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Speaker 1: any money on a car. I'm gonna go buy a

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Speaker 1: new one. And that's a real statement that I hear

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Speaker 1: more than a few times a week at the shop,

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Speaker 1: and I sit there scratching my head. I think we

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Speaker 1: get rid of vehicles if if we have too much

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Speaker 1: money and we're not not enough brains, as I sometimes say.

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Speaker 1: But I also think it's because people have a fear

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Speaker 1: in that they're not sure if their mechanic can do

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Speaker 1: the job properly, which makes me wonder why they're dealing

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Speaker 1: with that mechanic in the first place. And and just

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00:21:36,400 --> 00:21:41,320
Speaker 1: as importantly, they're not sure where to go. And you know,

403
00:21:41,600 --> 00:21:43,920
Speaker 1: you can talk to people. It's interesting, you know, Mike,

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Speaker 1: I don't know if you do this. I can't do

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Speaker 1: it because I'm in the business. But I've listened to

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Speaker 1: people without talking and telling them who I am and

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Speaker 1: what I do, and not a lot of people are

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Speaker 1: happy with their mechanic. It's really very kind of interesting.

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Speaker 1: And yet they'll still continue to go to a repair

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Speaker 1: shop because and there's no there's no rhyme reason for that. So,

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Speaker 1: you know, are you taking it to the Toyota dealer

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Speaker 1: now for services only? If I have to. For example,

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Speaker 1: my mechanic, who I said before, I love because he's

414
00:22:16,960 --> 00:22:22,280
Speaker 1: inexpensive and he's dedicated, honest, he charged me for that

415
00:22:22,359 --> 00:22:24,880
Speaker 1: work on that rap four. He charged me right around

416
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Speaker 1: a hundred dollars and he just kept that until he

417
00:22:27,600 --> 00:22:30,959
Speaker 1: found it anyway. Um, he does not have the up

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Speaker 1: to date computer equipment. He probably wouldn't work on the

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Speaker 1: electronics on a prius. Um, but he can fix other

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Speaker 1: normal things very efficient. That's go ahead. The thing about

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Speaker 1: the prius, Uh, we paid eleven thousand for that about

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Speaker 1: five years ago. I would guess maybe maybe it's worth

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Speaker 1: about I don't know five now or a couple of

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Speaker 1: years ago. I think it was eight, but I haven't

425
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Speaker 1: checked recently. So would I put three thousand into a

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Speaker 1: five thousand dollar value vehicle? Maybe not? Got and and

427
00:23:08,840 --> 00:23:12,760
Speaker 1: and that and that is that is something to consider.

428
00:23:12,800 --> 00:23:14,159
Speaker 1: You know, if the vehicle is worth five and you

429
00:23:14,240 --> 00:23:16,680
Speaker 1: put three in it, now, now you've got eight in

430
00:23:16,720 --> 00:23:19,760
Speaker 1: the vehicle. Uh. You know what does eleven grand buy you?

431
00:23:19,840 --> 00:23:23,840
Speaker 1: If eleven grand buys you something five years newer with

432
00:23:23,920 --> 00:23:26,520
Speaker 1: half the mileage, maybe peace of mind is worth an

433
00:23:26,560 --> 00:23:30,359
Speaker 1: extra three grand and uh or two grand, and that's

434
00:23:30,840 --> 00:23:33,080
Speaker 1: you know what. It all comes back to dollars and

435
00:23:33,160 --> 00:23:37,080
Speaker 1: cents and convenience. When we took the suburban down to

436
00:23:37,160 --> 00:23:39,760
Speaker 1: North Carolina last week. It's twelve years old. I know

437
00:23:39,880 --> 00:23:42,480
Speaker 1: it's only got fifty thousand miles on it. I prepped

438
00:23:42,480 --> 00:23:44,280
Speaker 1: it as best I could. I know it's a twelve

439
00:23:44,359 --> 00:23:46,800
Speaker 1: year old vehicle, and I was ready for what came

440
00:23:46,880 --> 00:23:49,560
Speaker 1: my way. I also had my uniform pact in case

441
00:23:49,600 --> 00:23:51,440
Speaker 1: I had to go rent the service bay and fix

442
00:23:51,520 --> 00:23:54,440
Speaker 1: it right there and with with somebody in North Carolina.

443
00:23:54,480 --> 00:23:58,160
Speaker 1: But that's a different conversation. But uh, you know, it's

444
00:23:58,200 --> 00:24:00,680
Speaker 1: all about trust and then reliable, pity of the vehicle

445
00:24:00,720 --> 00:24:03,080
Speaker 1: and how well it's maintained, and how well you know

446
00:24:03,280 --> 00:24:05,960
Speaker 1: that vehicle, and would you put money into it? Lots

447
00:24:05,960 --> 00:24:07,840
Speaker 1: of questions, lots of things people need to think about

448
00:24:07,920 --> 00:24:10,320
Speaker 1: before they just make blind decisions. Let's pull over and

449
00:24:10,400 --> 00:24:14,080
Speaker 1: take a pause real quick. Eight zero nine zero zero.

450
00:24:14,160 --> 00:24:17,000
Speaker 1: When we come back, Lori and Marion, we're gonna be

451
00:24:17,080 --> 00:24:19,879
Speaker 1: right back and talk to you about flex. Don't anybody

452
00:24:19,880 --> 00:24:21,840
Speaker 1: go away. I'm running any of the Car Doctor back

453
00:24:21,920 --> 00:24:52,639
Speaker 1: right after this. Welcome back. We're on Any of the

454
00:24:52,680 --> 00:24:55,760
Speaker 1: Card Doctor eight zero nine nine zero zero. By the way,

455
00:24:55,760 --> 00:24:58,440
Speaker 1: the website more information Car Doctor show dot com. Get

456
00:24:58,480 --> 00:25:00,600
Speaker 1: out to the Car Doctor's Facebook page. Drawn Ninny in

457
00:25:00,600 --> 00:25:03,240
Speaker 1: the Car Doctor. We're talking about a missing sixty six

458
00:25:03,320 --> 00:25:05,600
Speaker 1: Chevy Novo. Someone's looking forward trying to help and find that.

459
00:25:05,640 --> 00:25:08,120
Speaker 1: If you can read that story and relate and pass

460
00:25:08,200 --> 00:25:11,240
Speaker 1: on information or share that photo and spread it around

461
00:25:11,280 --> 00:25:13,400
Speaker 1: the world, we're looking for that car and we would

462
00:25:13,400 --> 00:25:15,720
Speaker 1: appreciate anything anybody can do. Let's get over and talk

463
00:25:15,760 --> 00:25:19,639
Speaker 1: to Lorie in Marion, Iowa, Ford Flex Lorie, Welcome to

464
00:25:19,680 --> 00:25:22,440
Speaker 1: the Car Doctor. How can I help? Oh? Hi, thank

465
00:25:22,480 --> 00:25:25,800
Speaker 1: you everyone. I was calling because I took my car

466
00:25:26,040 --> 00:25:28,320
Speaker 1: to the dealership to get the oil changed a couple

467
00:25:28,359 --> 00:25:32,879
Speaker 1: of weeks ago. Okay, how many mon um fifteen thousand,

468
00:25:33,000 --> 00:25:38,760
Speaker 1: six hundred, And while I was there, the representative recommended

469
00:25:38,920 --> 00:25:42,600
Speaker 1: caliper cleaning. And I didn't even know what a caliper was,

470
00:25:42,760 --> 00:25:46,920
Speaker 1: So my question was does the manufacturer recommend that? And

471
00:25:47,040 --> 00:25:50,560
Speaker 1: he said to me that because I live in the Midwest,

472
00:25:50,720 --> 00:25:52,480
Speaker 1: you know the salt, the sand from the roads and

473
00:25:52,560 --> 00:25:55,399
Speaker 1: things like that, that the caliber cleaning was a good idea.

474
00:25:56,119 --> 00:25:58,399
Speaker 1: Um it would prolong the lights of my brake pads,

475
00:25:59,200 --> 00:26:02,520
Speaker 1: and so I okayed the work, and then later I thought,

476
00:26:02,680 --> 00:26:05,399
Speaker 1: why did I do that? You know, it just seemed

477
00:26:05,440 --> 00:26:07,879
Speaker 1: like an up cell. Later I probably I feel like

478
00:26:07,960 --> 00:26:09,840
Speaker 1: I got ripped off, so I thought I'm calling the

479
00:26:09,920 --> 00:26:12,400
Speaker 1: car doctor. Yeah, I don't think I agree with them

480
00:26:12,480 --> 00:26:16,080
Speaker 1: on this, LORI. I you know, my first question is

481
00:26:16,119 --> 00:26:19,600
Speaker 1: that flex if you open up your owners manual, what's

482
00:26:19,640 --> 00:26:23,080
Speaker 1: the warranty? Is it bumper to bumper um I would

483
00:26:23,160 --> 00:26:25,600
Speaker 1: suppose it is. I. I haven't looked at that, but

484
00:26:26,760 --> 00:26:28,760
Speaker 1: I guess so I you know what if it says

485
00:26:28,760 --> 00:26:32,879
Speaker 1: bumper to bumper warranty coverage, and you've got to promise

486
00:26:32,960 --> 00:26:34,760
Speaker 1: me you'll open up the owner's manual and look at

487
00:26:34,800 --> 00:26:37,679
Speaker 1: this after we get off the air. You know, bumper

488
00:26:37,720 --> 00:26:40,760
Speaker 1: a bumper coverage, bumper to bumpers, bumper a bumper three years,

489
00:26:40,800 --> 00:26:44,560
Speaker 1: fifty thousand miles and okay, I could see if the

490
00:26:44,680 --> 00:26:48,040
Speaker 1: brakes wore out, but I would ask them to show me,

491
00:26:48,160 --> 00:26:50,120
Speaker 1: show me where it says if the brakes were out

492
00:26:50,160 --> 00:26:53,560
Speaker 1: as a result of not greasing the caliper slides. And

493
00:26:54,240 --> 00:26:57,520
Speaker 1: while it might be good maintenance, you know, if if

494
00:26:57,600 --> 00:27:00,040
Speaker 1: you live listen, if you live in a region of

495
00:27:00,119 --> 00:27:03,360
Speaker 1: the country where the snowfall is so heavy that they're

496
00:27:03,440 --> 00:27:05,960
Speaker 1: using so much calcium chloride to melt the snow that

497
00:27:06,119 --> 00:27:08,800
Speaker 1: it's creating rust and corrosion issues. Yeah, I get it

498
00:27:09,400 --> 00:27:14,000
Speaker 1: all right, But in all the years on radio next January,

499
00:27:14,080 --> 00:27:15,920
Speaker 1: you're the first person to call up with this ton

500
00:27:15,960 --> 00:27:19,080
Speaker 1: of a problem at fifteen thousand miles. You know, typically

501
00:27:19,160 --> 00:27:21,399
Speaker 1: that's something that doesn't occur until the cars until the

502
00:27:21,400 --> 00:27:24,520
Speaker 1: forty or fifty thousand mile range. If then typically it's

503
00:27:24,600 --> 00:27:28,480
Speaker 1: longer than that. And I would what did you pay

504
00:27:28,560 --> 00:27:34,400
Speaker 1: for this service? Basically? I think I think somebody bought

505
00:27:34,480 --> 00:27:37,920
Speaker 1: lawn furniture. Uh, you know, I think somebody got commissioned

506
00:27:37,920 --> 00:27:39,920
Speaker 1: and bought lawn furniture. I would I would ask to

507
00:27:39,960 --> 00:27:42,440
Speaker 1: see what their policy is. I would be very calm

508
00:27:42,480 --> 00:27:43,720
Speaker 1: about it, but I would say, you know, I don't

509
00:27:43,800 --> 00:27:46,200
Speaker 1: understand fellas my owners manual says, I've got bumper to

510
00:27:46,200 --> 00:27:50,280
Speaker 1: bumper warranty coverage. Why am I doing this service? Is

511
00:27:50,359 --> 00:27:52,719
Speaker 1: this something that's common in this part of the country.

512
00:27:53,440 --> 00:27:55,840
Speaker 1: Is this? I wouldn't give them too many answers. I

513
00:27:55,880 --> 00:27:57,800
Speaker 1: would ask them to I would, you know, just ask

514
00:27:57,880 --> 00:28:00,560
Speaker 1: the question and and let them give you the answers.

515
00:28:00,600 --> 00:28:02,040
Speaker 1: But they've got to come back and they say, well,

516
00:28:02,119 --> 00:28:05,879
Speaker 1: we've you know, studies, we've seen corrosion et cetera. Uh.

517
00:28:05,960 --> 00:28:08,920
Speaker 1: You know, this is a problem to which my question

518
00:28:08,960 --> 00:28:11,440
Speaker 1: would be if somebody buys a used car with that's

519
00:28:11,560 --> 00:28:13,080
Speaker 1: you know, or somebody buys a car that sits on

520
00:28:13,160 --> 00:28:16,200
Speaker 1: the lot for seven months, um, that doesn't get driven,

521
00:28:16,359 --> 00:28:18,160
Speaker 1: or the calipers is gonna be that Corona that after

522
00:28:18,200 --> 00:28:20,760
Speaker 1: seven months and zero miles, the calibers are gonna have

523
00:28:20,760 --> 00:28:24,840
Speaker 1: to come off and have them greased. I yeah, it

524
00:28:24,920 --> 00:28:27,960
Speaker 1: doesn't doesn't leave a good taste in my mouth, you know,

525
00:28:28,280 --> 00:28:32,520
Speaker 1: makes me makes me kind of wonder right, Yeah, yeah,

526
00:28:32,600 --> 00:28:35,639
Speaker 1: I don't get it. Laura. You you go back, you

527
00:28:35,720 --> 00:28:37,879
Speaker 1: talk to them, You tell him we talked, and you

528
00:28:38,000 --> 00:28:39,800
Speaker 1: call me back, report back when you get a chance.

529
00:28:39,800 --> 00:28:43,680
Speaker 1: All right, all right, you take good care. You're very welcome.

530
00:28:43,720 --> 00:28:45,320
Speaker 1: Bye bye, dear. Let's get over and talk to Don

531
00:28:45,400 --> 00:28:48,360
Speaker 1: and Omaha, Nebraska, two thousand a Toyota Highlander and some

532
00:28:48,480 --> 00:28:50,600
Speaker 1: questions about a wheel alignement. Don. Welcome to the car doctor.

533
00:28:50,640 --> 00:28:52,720
Speaker 1: How can I help, sir? Hi, thanks for taking my call.

534
00:28:53,880 --> 00:28:57,600
Speaker 1: The car now has about forty miles on it, and

535
00:28:57,880 --> 00:29:02,280
Speaker 1: I had it lined back about fifteen thousand miles ago,

536
00:29:03,480 --> 00:29:05,360
Speaker 1: and when I took it in it was one of

537
00:29:05,440 --> 00:29:09,320
Speaker 1: the national chain shops, but the guy I don't think

538
00:29:09,520 --> 00:29:11,560
Speaker 1: did a whole lot to it, and he came out

539
00:29:11,640 --> 00:29:14,360
Speaker 1: and gave me kind of a computer print out that said, well,

540
00:29:14,480 --> 00:29:18,200
Speaker 1: everything looks like it's in specs. Uh. And so when

541
00:29:18,240 --> 00:29:20,400
Speaker 1: I got home, I kind of looked up what specs

542
00:29:20,560 --> 00:29:23,680
Speaker 1: really were and just taking an example, I think for

543
00:29:23,840 --> 00:29:27,240
Speaker 1: that car, the camera said something like ideal was a

544
00:29:27,320 --> 00:29:31,320
Speaker 1: negative sixty three hundreds of a degree plus or minus

545
00:29:31,440 --> 00:29:35,200
Speaker 1: seventy five hundreds of a degree. So, you know, not

546
00:29:35,320 --> 00:29:37,680
Speaker 1: a math who was exactly, but that would look like,

547
00:29:38,040 --> 00:29:41,080
Speaker 1: you know, from a negative one point three eight to

548
00:29:41,680 --> 00:29:45,680
Speaker 1: plus one. Let's not split here three quarters of a

549
00:29:45,720 --> 00:29:50,160
Speaker 1: degree plus or minus and yeah, yeah, So anyway, it

550
00:29:50,400 --> 00:29:53,720
Speaker 1: was within that spec, say the negative one point three eight.

551
00:29:53,760 --> 00:29:58,040
Speaker 1: If it was a negative one point to five, you

552
00:29:58,120 --> 00:30:01,400
Speaker 1: know it met that spec. But when I drive out

553
00:30:01,480 --> 00:30:03,640
Speaker 1: then and hit a bump, doesn't it go over to

554
00:30:04,120 --> 00:30:08,040
Speaker 1: something greater than that? Or the possibility is greater than that? Well? Sure,

555
00:30:08,200 --> 00:30:11,600
Speaker 1: I mean hitting bumps and suspension. How suspension changes is

556
00:30:11,600 --> 00:30:13,800
Speaker 1: always going to change wheel alignment. But wheel alignment is

557
00:30:13,840 --> 00:30:15,640
Speaker 1: always based on here's what it is with the wheels

558
00:30:15,640 --> 00:30:19,080
Speaker 1: at rest, straight ahead in line, and then as the

559
00:30:19,160 --> 00:30:21,560
Speaker 1: vehicle progresses and goes down the road. The changes that

560
00:30:21,640 --> 00:30:25,800
Speaker 1: occur are there by design, not by intention. You can't

561
00:30:25,840 --> 00:30:29,320
Speaker 1: align a vehicle because you're gonna hit a bump someday

562
00:30:30,000 --> 00:30:32,280
Speaker 1: and it's gonna make the camera or caster do this

563
00:30:32,480 --> 00:30:35,920
Speaker 1: or that. So it's it's always done vehicle at rest,

564
00:30:36,000 --> 00:30:39,960
Speaker 1: as we've done it forever, So go on. Your question is,

565
00:30:40,160 --> 00:30:42,560
Speaker 1: but but they don't put it back to what would

566
00:30:42,600 --> 00:30:46,640
Speaker 1: be the ideal set because you know, and now I'm

567
00:30:46,680 --> 00:30:48,280
Speaker 1: two and a half years later and I think it

568
00:30:48,360 --> 00:30:50,640
Speaker 1: probably needs it again because we've had kind of a

569
00:30:50,720 --> 00:30:54,040
Speaker 1: horrible winner in the Rwest, you know, And so I

570
00:30:54,120 --> 00:30:55,960
Speaker 1: was going to take it in again, but I thought, well,

571
00:30:56,080 --> 00:30:58,600
Speaker 1: you know, if now it's right at the ragged edge,

572
00:30:59,160 --> 00:31:02,040
Speaker 1: and the guy had end says, uh, oh, well you're

573
00:31:02,080 --> 00:31:05,400
Speaker 1: still meeting specs. I'm not going to do anything. But

574
00:31:05,560 --> 00:31:09,360
Speaker 1: maybe it's just a tiny bit from being over. And

575
00:31:09,520 --> 00:31:12,640
Speaker 1: my point shouldn't they take it back to that midpoint?

576
00:31:13,160 --> 00:31:17,840
Speaker 1: I mean, what's a normal shop due great question, Um,

577
00:31:18,400 --> 00:31:20,800
Speaker 1: some shops will and we have to have we have

578
00:31:20,880 --> 00:31:23,680
Speaker 1: to have a conversation about costing here don all right,

579
00:31:24,640 --> 00:31:26,440
Speaker 1: And I always bring this up when I talk about

580
00:31:26,480 --> 00:31:29,560
Speaker 1: wheel alignment. Wheel alignment and tire work are are two

581
00:31:29,640 --> 00:31:34,840
Speaker 1: of the most underrated, underappreciated services that happened to a vehicle.

582
00:31:34,880 --> 00:31:36,400
Speaker 1: And I'm not saying in your case, but in some

583
00:31:36,520 --> 00:31:40,480
Speaker 1: people's cases, the cost of tire equipment and wheel alignment

584
00:31:40,480 --> 00:31:45,360
Speaker 1: equipment is astronomical in comparison to to you know, other things.

585
00:31:46,360 --> 00:31:51,200
Speaker 1: A wheel alignment rack, for example, can be upwards of dollars.

586
00:31:51,960 --> 00:31:54,200
Speaker 1: Start doing the math about how many cars have to

587
00:31:54,240 --> 00:31:57,600
Speaker 1: get aligned and bang through their uh, you know, to

588
00:31:57,760 --> 00:32:00,520
Speaker 1: make that back. And when you're thinking about that, let's

589
00:32:00,520 --> 00:32:02,680
Speaker 1: say the average wheel alignment is somewhere between a half

590
00:32:02,720 --> 00:32:05,720
Speaker 1: hour and forty five minutes. You've got to weigh that

591
00:32:05,840 --> 00:32:07,920
Speaker 1: out with that mechanic could be doing a break job

592
00:32:08,040 --> 00:32:12,200
Speaker 1: selling parts without a fifty dollar investment into an alignment wreck.

593
00:32:12,760 --> 00:32:15,080
Speaker 1: And how much quicker do they get returned on that?

594
00:32:15,320 --> 00:32:18,680
Speaker 1: So cost of equipment always comes into the conversation when

595
00:32:18,720 --> 00:32:20,760
Speaker 1: we talk about wheel alignments. And I'll tell you what,

596
00:32:20,920 --> 00:32:22,920
Speaker 1: I don't want to do this too tight, Sit tight,

597
00:32:23,000 --> 00:32:25,240
Speaker 1: don let me let me pull over and take this poise.

598
00:32:25,280 --> 00:32:27,040
Speaker 1: When we come back, we'll close out the hour with this.

599
00:32:27,240 --> 00:32:29,040
Speaker 1: I'm running any of the car doctor, we'll be back

600
00:32:29,120 --> 00:32:57,280
Speaker 1: right after this. Yeah, well them back run any of

601
00:32:57,320 --> 00:32:59,280
Speaker 1: the car doctor rolling along, Let's go back to don

602
00:32:59,360 --> 00:33:02,560
Speaker 1: and omahana Aska Donner. You're still there, sir. So the

603
00:33:02,640 --> 00:33:05,800
Speaker 1: conversations about wheel alignment on your two thousand a Toyota Highlander,

604
00:33:05,880 --> 00:33:09,000
Speaker 1: and you know, what's the responsibility of the alignment shopper

605
00:33:09,080 --> 00:33:11,440
Speaker 1: that people doing the alignment. You know, in my mind,

606
00:33:11,480 --> 00:33:13,760
Speaker 1: there's two types of wheel alignments out there. There's the

607
00:33:13,840 --> 00:33:17,720
Speaker 1: fast food quickie that I see people doing their advertising

608
00:33:20,160 --> 00:33:22,480
Speaker 1: things like that, and then there's then there's the guys

609
00:33:22,520 --> 00:33:24,560
Speaker 1: that are doing it and they're doing it correctly. They're

610
00:33:24,560 --> 00:33:26,240
Speaker 1: sitting there and they're being honest. They're saying, you know what,

611
00:33:26,720 --> 00:33:29,000
Speaker 1: it typically takes a half hour forty five minutes to

612
00:33:29,040 --> 00:33:31,280
Speaker 1: do set up, get the vehicle by the time we

613
00:33:31,440 --> 00:33:33,120
Speaker 1: road tested, get it up in the air, set the

614
00:33:33,200 --> 00:33:35,640
Speaker 1: tire pressure, and go through the vehicle, and you know,

615
00:33:35,760 --> 00:33:37,920
Speaker 1: fifteen twenty minutes to make your adjustment. They're telling you

616
00:33:37,960 --> 00:33:40,400
Speaker 1: it's an hour an hour and a half average vehicle.

617
00:33:40,960 --> 00:33:42,960
Speaker 1: It's gonna get worse in time because a lot of

618
00:33:43,080 --> 00:33:46,280
Speaker 1: vehicles now have steering angle sensors that need tools to

619
00:33:46,320 --> 00:33:48,040
Speaker 1: be reset, and that's going to become part of the

620
00:33:48,200 --> 00:33:51,400
Speaker 1: part of the service procedure as well. So you know

621
00:33:51,480 --> 00:33:54,400
Speaker 1: the old expression you get what you pay for, and

622
00:33:54,440 --> 00:33:56,400
Speaker 1: I agree with you where I'm going with this don

623
00:33:56,520 --> 00:33:58,520
Speaker 1: and that you know what if it's to the ragged edge,

624
00:33:59,440 --> 00:34:03,200
Speaker 1: you know, in aligneman guy knows what works on what vehicles.

625
00:34:03,440 --> 00:34:05,719
Speaker 1: He he can sit there and he can stand behind

626
00:34:06,160 --> 00:34:09,960
Speaker 1: or protect himself behind the Hey, it's within manufacturer respect

627
00:34:10,200 --> 00:34:12,640
Speaker 1: all day long. But if the tire is gonna wear

628
00:34:12,719 --> 00:34:15,200
Speaker 1: better at mid range or to the other side of

629
00:34:15,239 --> 00:34:18,040
Speaker 1: the spec, then what service is he really doing for

630
00:34:18,160 --> 00:34:20,520
Speaker 1: you other than just taking your money and lighting your wallet.

631
00:34:21,400 --> 00:34:23,960
Speaker 1: And you know that's really what this is all about.

632
00:34:24,480 --> 00:34:29,560
Speaker 1: You know, a smart alignment guy doesn't align every vehicle

633
00:34:29,840 --> 00:34:33,600
Speaker 1: to every manufacturer respect. You know, the way I was

634
00:34:33,680 --> 00:34:36,400
Speaker 1: taught was and I remember the conversation like it was yesterday.

635
00:34:36,520 --> 00:34:39,600
Speaker 1: Ron someday you're gonna align two vehicles that are exactly

636
00:34:39,680 --> 00:34:43,120
Speaker 1: the same. One's gonna be just a normal, every day

637
00:34:43,160 --> 00:34:45,360
Speaker 1: bread and butter vehicle. The other guy is gonna be

638
00:34:45,440 --> 00:34:47,960
Speaker 1: an anvil salesman, and you're gonna carry his demos in

639
00:34:48,000 --> 00:34:50,880
Speaker 1: the trunk, and you know that's going to affect the

640
00:34:50,920 --> 00:34:53,400
Speaker 1: suspension and how the front end rising, You're gonna have

641
00:34:53,440 --> 00:34:56,880
Speaker 1: to align and compensate for that. And you know I

642
00:34:57,000 --> 00:34:58,920
Speaker 1: used to say typewriters and that would make people nuts.

643
00:34:58,960 --> 00:35:02,480
Speaker 1: They say, you're really dating your self. Run Yeah, you know, um,

644
00:35:03,280 --> 00:35:07,680
Speaker 1: and that's my point. So you know, I really laugh

645
00:35:08,239 --> 00:35:12,360
Speaker 1: at things like lifetime wheel alignment. All lifetime wheel alignment

646
00:35:12,440 --> 00:35:14,120
Speaker 1: does and I'm not saying that's in your case, but

647
00:35:14,160 --> 00:35:16,560
Speaker 1: as long as we're talking dollars, you know, all lifetime

648
00:35:16,560 --> 00:35:19,760
Speaker 1: wheel alignment shops are doing is promising you a minimal

649
00:35:19,800 --> 00:35:22,600
Speaker 1: amount of service, minimal amount of effort, trying to do

650
00:35:22,719 --> 00:35:24,680
Speaker 1: an upsell, and you know, see what's wrong with the

651
00:35:24,760 --> 00:35:27,080
Speaker 1: car over the life of the vehicle. Nothing on a

652
00:35:27,160 --> 00:35:29,520
Speaker 1: car can be warrantied for life because sooner or later

653
00:35:29,680 --> 00:35:32,960
Speaker 1: everything wears out. So I would go back to the

654
00:35:33,000 --> 00:35:35,160
Speaker 1: shop and say, hey, you know, I know you charge

655
00:35:35,200 --> 00:35:37,799
Speaker 1: me for this, and um, you know it is kind

656
00:35:37,840 --> 00:35:40,319
Speaker 1: of to the ragged edge, but you know, I really

657
00:35:40,400 --> 00:35:42,160
Speaker 1: like things put in the center of the spec. Now,

658
00:35:42,800 --> 00:35:45,040
Speaker 1: the reason they may not be able to do that

659
00:35:45,239 --> 00:35:48,400
Speaker 1: is on that particular vehicle or in any vehicle, is

660
00:35:48,520 --> 00:35:52,719
Speaker 1: that measurement, is that adjustment normal? Is it simple to

661
00:35:52,880 --> 00:35:56,120
Speaker 1: do or is it a much more involved process, and

662
00:35:56,239 --> 00:35:58,879
Speaker 1: then that can be additional money as well. You really

663
00:35:58,920 --> 00:36:01,600
Speaker 1: should read the fine print on the invoice. What does

664
00:36:01,640 --> 00:36:05,280
Speaker 1: it say, you know, perform four wheel alignment, set adjustable

665
00:36:05,400 --> 00:36:09,600
Speaker 1: or factory adjustable angles to spec or is it check

666
00:36:09,760 --> 00:36:12,759
Speaker 1: and adjust as needed? Adjustment is extra And sometimes you

667
00:36:12,800 --> 00:36:15,759
Speaker 1: look at the fine print you'll find the answers there too. Done.

668
00:36:16,000 --> 00:36:18,120
Speaker 1: I hope I wasn't help, sir. I enjoyed the question.

669
00:36:18,200 --> 00:36:20,400
Speaker 1: I enjoyed being able to have the time until the

670
00:36:20,480 --> 00:36:22,719
Speaker 1: next time I'm running eating the car doctor reminding all

671
00:36:22,760 --> 00:36:25,880
Speaker 1: of you good mechanics aren't expensive, They're priceless. See you