WEBVTT - Why are TSA rules so confusing?

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<v Speaker 1>I'm Manny, I'm Noah, and this is Devin and this

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<v Speaker 1>is no such thing. The show where we settle our

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<v Speaker 1>dumb arguments and yours by actually doing the research. On

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<v Speaker 1>today's episode, we figure out what is actually going on

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<v Speaker 1>with the TSA.

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<v Speaker 2>I think the TSA's blanket response is always either we're

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<v Speaker 2>following the procedure exactly or we're preventing the next nine

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<v Speaker 2>to eleven.

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<v Speaker 3>So just deal with it.

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<v Speaker 4>There's no no such thing, no such thing such.

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<v Speaker 1>So we're all about to take our first trip together

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<v Speaker 1>to an undisclosed location.

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<v Speaker 4>First trip, Yeah, first flight. We've never been on a trip.

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<v Speaker 1>We're all three of us.

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<v Speaker 4>WHOA, I don't know.

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<v Speaker 1>You're right, done like day trips, but we haven't done

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<v Speaker 1>New Jersey overnight these New Jersey out.

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<v Speaker 4>Of state actually to that's actually shocking.

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<v Speaker 1>Yeah, so this is gonna be well. By time this

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<v Speaker 1>comes out, we would have been on this trip. Yeah,

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<v Speaker 1>that's true. So you know, got me thinking about the TSA,

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<v Speaker 1>which got me thinking about this is a core memory.

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<v Speaker 1>It was twenty fifteen, twenty sixteen, it just come out

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<v Speaker 1>that you could look at all your Google data and

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<v Speaker 1>see like all the information that Google had about you.

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<v Speaker 4>Oh my god. So we were all.

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<v Speaker 1>Looking to say, like, all right, how old is Google think?

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<v Speaker 1>I am all that sort of stuff. And then we

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<v Speaker 1>also realized that you can get your voice recordings if

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<v Speaker 1>you have like a Google Home. So none of us

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<v Speaker 1>had a Google Home except Manny at the time, That's right,

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<v Speaker 1>So we were curious what was on Manny's Google Home

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<v Speaker 1>home recordings, which.

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<v Speaker 4>Is an immediate violation of privacy. But continue, we all.

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<v Speaker 1>Gathered around your computer. You were about to go on

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<v Speaker 1>a trip, yeah, and you had asked the Google Home

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<v Speaker 1>maybe a dozen times, can I bring X on a plane?

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<v Speaker 4>I remember this instance because I think I was literally packing,

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<v Speaker 4>and as I was packing, I just kept saying, you know,

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<v Speaker 4>I would pick something up and be like, hey Google,

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<v Speaker 4>and I take this, Well, SA, let me bring this.

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<v Speaker 4>And so when we when we looked at the the

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<v Speaker 4>like the saved responses, it was just like twelve in

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<v Speaker 4>a row, like back to back to back. Can I

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<v Speaker 4>bring like a razor? Can I bring my portable battery?

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<v Speaker 4>But I will say I had a great reason to

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<v Speaker 4>keep asking those questions because I still to this day

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<v Speaker 4>don't know what I can bring and what I can't bring.

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<v Speaker 1>You know what That's what I was going to say.

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<v Speaker 1>You know, we're a little bit older now near you know,

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<v Speaker 1>nearly ten years later, like to apologize. I think we

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<v Speaker 1>were clowning you at the time. But Manny is not uniqueness. Now.

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<v Speaker 1>Every time I travel, I don't you know, I'm not

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<v Speaker 1>asking my goal a home, but I do. And you

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<v Speaker 1>sit and think, like, wait, how you know how much

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<v Speaker 1>liquid am I allowed to bring? Do I actually have

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<v Speaker 1>to put them in a plastic bag? You know, I

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<v Speaker 1>travel a few times a year. I'm not like someone

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<v Speaker 1>who's traveling like every other week. But I travel, I

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<v Speaker 1>guess not often enough to have to have that moment

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<v Speaker 1>where I have to stop and think about what I

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<v Speaker 1>can bring. Same here, this group is not alone and

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<v Speaker 1>being confused by the TSA rules. It is the sort

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<v Speaker 1>of thing that every time I think, okay, there's going

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<v Speaker 1>to be the time I get it right, and every

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<v Speaker 1>time I'm more and more confused. Every time I go.

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<v Speaker 1>The signs are different than what the TSA agents are

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<v Speaker 1>telling me to do. Yep, And half the things I'm like,

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<v Speaker 1>do I actually have to do that? Like now I

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<v Speaker 1>don't actually put my liquids in a large classic bag.

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<v Speaker 4>Don't do that?

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<v Speaker 1>Anymore.

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<v Speaker 4>I mean, the laptop is another one. Like, I'm flying

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<v Speaker 4>way more often this year than I usually am, and

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<v Speaker 4>so I'm starting to track this stuff anecdotally. But I

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<v Speaker 4>was on my way from Atlanta to New York and

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<v Speaker 4>the sign says take your laptop out or any device

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<v Speaker 4>that's bigger than your phone. So I start to do that,

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<v Speaker 4>and then the TSA agent says, stop, you don't have

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<v Speaker 4>to take your laptop out. He's like yelling at me.

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<v Speaker 1>Are you why it's confusing?

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<v Speaker 3>Yeah?

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<v Speaker 4>And I guess in my head, I'm like, Okay, maybe

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<v Speaker 4>there are some shifts where they can be more lax,

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<v Speaker 4>but why don't you just say, hey, you don't have

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<v Speaker 4>to take it out? Why are you screaming at it?

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<v Speaker 5>Well, that's it's frustrating. All due respect to though hard

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<v Speaker 5>work is a TSA, but it's like, I don't live

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<v Speaker 5>I don't live here. I'm not here every day like you,

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<v Speaker 5>So why should I be expected to understand this, especially

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<v Speaker 5>when signage and history has told me to do this?

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<v Speaker 5>It doesn't make any sense.

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<v Speaker 4>I have respect because they see a billion people every day,

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<v Speaker 4>But what I don't have respect for is that I, like,

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<v Speaker 4>I can't expect what to do. Now, if the rule

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<v Speaker 4>was the same every time and I was still fucking

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<v Speaker 4>up every that's on, you go off on me. I

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<v Speaker 4>deserve it, you know, lock him up. But if it

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<v Speaker 4>says take your laptop out and I'm trying to do

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<v Speaker 4>it and you're yelling at me, where do we go

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<v Speaker 4>from here?

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<v Speaker 1>Shoes crazy? I mean is that the rules are different.

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<v Speaker 1>They don't match the signs, they don't match what you

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<v Speaker 1>look up online, and it's not even the same, like

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<v Speaker 1>you know, it's not even like every time I go

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<v Speaker 1>to JFK, it's it's like, okay, this part of JFK

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<v Speaker 1>is different than this part of JFK. So it's like,

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<v Speaker 1>all right, it's confusing. So what I get? If you're

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<v Speaker 1>gonna tell me something different, sure I could follow that.

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<v Speaker 1>You just don't have to yell at me like I'm

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<v Speaker 1>a fucking idiot because the thing right here is telling

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<v Speaker 1>me to do something different and what you're telling me.

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<v Speaker 4>And God forbid, if you point that out like I have,

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<v Speaker 4>I'll be like, I'm like, oh, that's interesting because look

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<v Speaker 4>at the sign that's literally right behind you. And then

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<v Speaker 4>they'll just get even more pissed.

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<v Speaker 1>So this creator redecues did this TikTok. It's almost three

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<v Speaker 1>years old now, but I think it perfectly captures sort

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<v Speaker 1>of what we're talking about, taking laptops and electronics out

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<v Speaker 1>the bag.

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<v Speaker 4>If you gotta hold it, you want to take it all,

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<v Speaker 4>take it all of traumatized. Listening to this feels like

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<v Speaker 4>like drill sergeants.

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<v Speaker 1>Yes, yes, And there's like a level of anxiety that

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<v Speaker 1>like going through security, I just have at all times.

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<v Speaker 1>And I'm someone who's very fucking good at following directions. Yeah,

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<v Speaker 1>you know, like I am one of those okay that

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<v Speaker 1>says that I'm ready. I got my ship ready to go.

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<v Speaker 1>My shoes are a little bit slipped off.

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<v Speaker 4>Like oh yeah, I read in shoes that are easy

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<v Speaker 4>to take off. I don't even wear a belt to

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<v Speaker 4>the airport. Got my laptop separate from others, make it

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<v Speaker 4>easy to come out. And now you know, we're younger too, exactly,

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<v Speaker 4>We're not young, but we're younger. And like sometimes I'll

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<v Speaker 4>go through the line and see old people getting screamed,

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<v Speaker 4>yelled at, no fucking mercy.

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<v Speaker 1>Granny is getting like, like you fucking idiot, granny, figure

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<v Speaker 1>it out. You know, I guess she doesn't have to

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<v Speaker 1>take our shoes off. Oh then they yell at granny

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<v Speaker 1>because she's old, so she doesn't have to take our

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<v Speaker 1>shoes off. She doesn't know that. Yeah, and it's just.

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<v Speaker 4>Like meanwhile, planes weren't even around when this woman was war.

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<v Speaker 4>She's learning with the rest of the world.

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<v Speaker 1>Her last flight was with the right brothers. This is

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<v Speaker 1>Amelia Earhart, and y'all are screaming at her. So, yeah,

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<v Speaker 1>this is it seems like there there could be a

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<v Speaker 1>better way to do this.

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<v Speaker 5>I mean, I'm curious, like how TSA does decide if

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<v Speaker 5>it does decide the differences between airports. Is it domestic

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<v Speaker 5>for international? Is their system in place.

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<v Speaker 1>Airport at the airport? Yea, Well I'm curious, like we

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<v Speaker 1>haven't even touched on this yet, but we go through

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<v Speaker 1>all this bullshit. Does this actually even work? Why can't

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<v Speaker 1>I bring a water bottle on a plane? Like come on,

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<v Speaker 1>you know, yeah, I know one guy tried to do

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<v Speaker 1>one water one time, but it's water.

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<v Speaker 5>The universal solvent, and I can't carry it.

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<v Speaker 1>You can bring water everywhere else.

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<v Speaker 4>Now, you know. I'm okay if they ban dasani, my

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<v Speaker 4>regular water bottle should be fine.

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<v Speaker 1>No, alright, so we'll get some answers to some of

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<v Speaker 1>those questions. After the break, and I chat with a

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<v Speaker 1>reporter who tells me the darkest you say story I

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<v Speaker 1>have ever heard. All Right, we're back. This is no

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<v Speaker 1>such thing. Have you been? So you're in Texas?

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<v Speaker 4>Right?

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<v Speaker 3>I am in Texas, Dallas.

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<v Speaker 1>So I appreciate you taking the time to hop on.

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<v Speaker 1>Can I just have you introduce yourselves name and sort

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<v Speaker 1>of what you do.

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<v Speaker 3>Sure.

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<v Speaker 2>My name is Darryl Campbell. I'm an aviation safety writer

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<v Speaker 2>for the tech website The Verge, and I've also got

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<v Speaker 2>a book coming out. It's called Fatal Abstraction, Why the

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<v Speaker 2>Managerial Class Loses Control of Software.

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<v Speaker 1>So a few years ago there I wrote this deep

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<v Speaker 1>dive for The Verge called The Humiliating History of the TSA.

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<v Speaker 1>I loved your article. I thought it was like so

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<v Speaker 1>much of the writing around TSA I feel like sort

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<v Speaker 1>of really walks around the fact that, like it's such

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<v Speaker 1>a bizarre experience.

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<v Speaker 3>Yeah.

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<v Speaker 2>I really did want to capture the weirdness of it.

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<v Speaker 6>Yeah.

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<v Speaker 2>I think the key to it was that first anecdote.

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<v Speaker 2>So this person, her name is Jay Cooper. She's a

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<v Speaker 2>former ts SO who used to work at LaGuardia, and

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<v Speaker 2>the story she told me was, in a lot of

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<v Speaker 2>ways the perfect encapsulation of just how strange and bizarre

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<v Speaker 2>the TSA experience can be. So she was working at

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<v Speaker 2>her checkpoint she noticed someone was crying in the line,

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<v Speaker 2>and it's an airport that happens. But when the person

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<v Speaker 2>came through to her station, so she was the document

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<v Speaker 2>checker at the front of the line, someone was pushing

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<v Speaker 2>someone in a wheelchair and the person in the wheelchair

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<v Speaker 2>was supposed to hand over their ticket and she wasn't

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<v Speaker 2>really being responsive, so Jay asked her, Hey, can I

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<v Speaker 2>have your documents? Can you stand up to do the

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<v Speaker 2>security check? The person pushing her was crying and she said,

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<v Speaker 2>but she can't. She can't because it turns out the

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<v Speaker 2>person in the wheelchair was dead. What happened was they

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<v Speaker 2>had checked in a couple hours before, and it was

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<v Speaker 2>an international flight, so they were just being safe, and

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<v Speaker 2>the person in the wheelchair had died at some point

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<v Speaker 2>between check in and the time that they were going

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<v Speaker 2>through security. The problem is, once you've checked in, you

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<v Speaker 2>are entitled to go through security unless a doctor pronounces

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<v Speaker 2>you dead, and so at that point, airport rules being

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<v Speaker 2>what they are. There wasn't a doctor on station, so

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<v Speaker 2>they had to let the person through security. So Jay

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<v Speaker 2>asked her, Okay, well, here's what we have to do.

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<v Speaker 2>We actually have to take them physically out of the wheelchair,

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<v Speaker 2>do a pat down on them in a private room,

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<v Speaker 2>you know, put on the gloves. But they treated her

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<v Speaker 2>as if she was just another person going through security,

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<v Speaker 2>even though.

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<v Speaker 3>They were a corpse at that point.

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<v Speaker 2>It really is just kind of an example of how

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<v Speaker 2>the TSA has to do its job without question, no

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<v Speaker 2>matter what, even if the person isn't alive.

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<v Speaker 4>Was it clear to TSA that the person passed away?

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<v Speaker 1>They knew, they all knew, everyone knew, everyone knew the

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<v Speaker 1>person was dead.

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<v Speaker 5>There just wasn't a doctor to officially say that.

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<v Speaker 3>Yes.

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<v Speaker 1>Wow, but it, you know, it sort of points to

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<v Speaker 1>this thing of like the TSA has their rules, yeah,

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<v Speaker 1>and everyone has to go through security even if you

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<v Speaker 1>are dead.

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<v Speaker 4>That is the darkest ts Yeah, it's pretty you know,

0:12:04.880 --> 0:12:05.280
<v Speaker 4>you're right.

0:12:05.360 --> 0:12:09.000
<v Speaker 1>Yeah, So I'm going to take a step back, and

0:12:09.040 --> 0:12:10.920
<v Speaker 1>I think a lot of people take for granted that

0:12:10.960 --> 0:12:13.000
<v Speaker 1>the TSA is just, you know, the way we do

0:12:13.080 --> 0:12:16.400
<v Speaker 1>airport security. But that hasn't always been the case, So

0:12:16.840 --> 0:12:19.520
<v Speaker 1>can you tell us a bit about how and why

0:12:19.559 --> 0:12:20.640
<v Speaker 1>the TSA was formed.

0:12:21.880 --> 0:12:25.000
<v Speaker 2>So I'm old enough to remember a time before TSA.

0:12:25.960 --> 0:12:28.720
<v Speaker 2>My parents used to work for the airlines, so I

0:12:28.800 --> 0:12:31.160
<v Speaker 2>remember being little and actually being able to go up

0:12:31.200 --> 0:12:33.440
<v Speaker 2>to the gate when my dad had a flight and

0:12:33.480 --> 0:12:37.120
<v Speaker 2>meet him right at the gate side. After nine to eleven.

0:12:37.559 --> 0:12:40.040
<v Speaker 2>The TSA was formed first as part of the Department

0:12:40.040 --> 0:12:44.120
<v Speaker 2>of Transportation and then was kind of moved over to

0:12:44.160 --> 0:12:47.840
<v Speaker 2>the Department of Homeland Security once that was formed. But

0:12:47.880 --> 0:12:51.160
<v Speaker 2>it was really a response specifically to the nine to

0:12:51.160 --> 0:12:54.680
<v Speaker 2>eleven attacks and kind of an overreaction in my view

0:12:54.840 --> 0:12:57.199
<v Speaker 2>of what you really need to do to sort of

0:12:57.200 --> 0:12:59.479
<v Speaker 2>stop the next nine to eleven, which is the TSA's

0:12:59.559 --> 0:13:00.280
<v Speaker 2>primary goal.

0:13:01.240 --> 0:13:04.760
<v Speaker 7>Today, we take permanent and aggressive steps to improve the

0:13:04.800 --> 0:13:07.280
<v Speaker 7>security of our airways, and a new team of federal

0:13:07.320 --> 0:13:12.120
<v Speaker 7>security managers, supervisor, law enforcement officers, and screeners. We'll ensure

0:13:12.240 --> 0:13:16.600
<v Speaker 7>all passengers and carry on bags are inspected thoroughly and effectively.

0:13:16.679 --> 0:13:18.079
<v Speaker 1>The new security force.

0:13:17.920 --> 0:13:20.880
<v Speaker 7>Will be well trained, made up of US citizens, and

0:13:20.920 --> 0:13:22.960
<v Speaker 7>if any of its members do not perform, the new

0:13:23.000 --> 0:13:29.520
<v Speaker 7>Undersecretary will have full authority to discipline or remove them.

0:13:29.920 --> 0:13:34.239
<v Speaker 2>Before nine to eleven, though airport security was relatively uninvasive.

0:13:34.600 --> 0:13:39.160
<v Speaker 2>You had your metal detectors, you had just private security

0:13:39.160 --> 0:13:42.920
<v Speaker 2>guards at the checkpoints, just saying okay, if you've got

0:13:42.920 --> 0:13:44.360
<v Speaker 2>a gun or if you've got a big knife, then

0:13:44.400 --> 0:13:47.120
<v Speaker 2>you obviously can't take that. But otherwise you didn't need

0:13:47.120 --> 0:13:50.240
<v Speaker 2>a ticket to pass through security. And that was because

0:13:50.760 --> 0:13:53.480
<v Speaker 2>what we think of as hijacking today was actually very

0:13:53.520 --> 0:13:57.439
<v Speaker 2>different in kind of the nineteen fifties, nineteen sixties, nineteen seventies,

0:13:57.760 --> 0:14:00.719
<v Speaker 2>where people were hijacking airplanes, not to use them the

0:14:00.720 --> 0:14:03.760
<v Speaker 2>as suicide weapons, but really as political statements.

0:14:04.040 --> 0:14:07.199
<v Speaker 1>Between nineteen sixty eight in nineteen seventy two, there were

0:14:07.280 --> 0:14:10.880
<v Speaker 1>over one hundred and thirty American planes that were hijacked,

0:14:10.920 --> 0:14:13.400
<v Speaker 1>with most of those hijackers wanting to go to Cuba.

0:14:13.760 --> 0:14:16.120
<v Speaker 6>There was a man up in the cockpit with a

0:14:16.200 --> 0:14:19.720
<v Speaker 6>gun that we were going to Havana, that there was

0:14:19.720 --> 0:14:21.000
<v Speaker 6>nothing to panic about.

0:14:21.840 --> 0:14:23.760
<v Speaker 7>Messengers calm during most of it.

0:14:24.000 --> 0:14:24.720
<v Speaker 8>They were come.

0:14:25.200 --> 0:14:26.840
<v Speaker 3>Most of them were totally come.

0:14:27.000 --> 0:14:27.880
<v Speaker 1>During most of this.

0:14:28.480 --> 0:14:29.240
<v Speaker 3>They were very nice.

0:14:29.280 --> 0:14:31.360
<v Speaker 1>We had a nice dinner over there in the airport,

0:14:32.720 --> 0:14:35.440
<v Speaker 1>a couple of drinks, all on the house. It's hard

0:14:35.440 --> 0:14:38.840
<v Speaker 1>to complain of Potte where you're frightened at any point. Oh,

0:14:38.920 --> 0:14:40.000
<v Speaker 1>I don't think anybody was.

0:14:40.280 --> 0:14:42.920
<v Speaker 4>You find out you're on a hijacksplane, You're like, oh,

0:14:43.080 --> 0:14:44.560
<v Speaker 4>gotta get a different city.

0:14:44.360 --> 0:14:49.360
<v Speaker 1>Now, let it killed me. And then you know, getting

0:14:49.360 --> 0:14:51.280
<v Speaker 1>to the seventies, it got a lot out of hand.

0:14:51.560 --> 0:14:56.320
<v Speaker 1>And then Nixon came through and I was like, all right,

0:14:56.680 --> 0:14:59.320
<v Speaker 1>like we need to have a little bit more security.

0:14:59.280 --> 0:15:02.080
<v Speaker 2>And so that's where installed the private security guards and

0:15:02.080 --> 0:15:02.920
<v Speaker 2>the metal detectors.

0:15:03.000 --> 0:15:05.640
<v Speaker 6>President nexton there is an out several steps designed to

0:15:05.760 --> 0:15:08.760
<v Speaker 6>counter hijacking. The White House Anti hijacking plan is in

0:15:08.800 --> 0:15:12.120
<v Speaker 6>three parts. Starting tomorrow, armed guards will ride shotgun on

0:15:12.200 --> 0:15:16.400
<v Speaker 6>some domestic and international flights, Electronic surveillance at the airports

0:15:16.440 --> 0:15:18.880
<v Speaker 6>will be increased, and pressures will be brought on the

0:15:18.880 --> 0:15:22.600
<v Speaker 6>international community to ostracize those countries that do not punish

0:15:22.640 --> 0:15:23.440
<v Speaker 6>their hijackers.

0:15:25.560 --> 0:15:29.560
<v Speaker 1>So, in this security system that you're talking about, pre

0:15:30.560 --> 0:15:35.000
<v Speaker 1>TSA really primarily just looking for weapons or is that

0:15:35.080 --> 0:15:37.960
<v Speaker 1>like the primary you know, now we're talking about liquids

0:15:37.960 --> 0:15:39.320
<v Speaker 1>and taking off our shoes and all.

0:15:39.200 --> 0:15:42.520
<v Speaker 2>These Yeah, yeah, it's gotten crazy, but no, it was

0:15:42.600 --> 0:15:44.640
<v Speaker 2>two main things that they were looking out for. Number

0:15:44.720 --> 0:15:48.360
<v Speaker 2>one was bombs that could harm an airplane, so like

0:15:48.400 --> 0:15:52.040
<v Speaker 2>the lockerbie terrorist example, that happens in check baggage, So

0:15:52.040 --> 0:15:55.360
<v Speaker 2>that's something outside of the airport security that we see

0:15:55.360 --> 0:15:58.840
<v Speaker 2>every day. And then just individual armed hijackers who could

0:15:58.840 --> 0:16:02.920
<v Speaker 2>pose the threats. But looking for individual being the operative

0:16:02.920 --> 0:16:05.960
<v Speaker 2>thing like individual small groups, not you know, five or

0:16:06.000 --> 0:16:07.960
<v Speaker 2>six people at a time with box cutters. So it

0:16:08.040 --> 0:16:11.240
<v Speaker 2>was very specific to the threat that they saw it

0:16:11.480 --> 0:16:13.160
<v Speaker 2>in sort of the sixties and seventies.

0:16:21.320 --> 0:16:24.600
<v Speaker 4>Good Morning America may never be the same. And this

0:16:24.680 --> 0:16:28.400
<v Speaker 4>is why a beautiful Tuesday turned tragic when American Airlines

0:16:28.440 --> 0:16:30.800
<v Speaker 4>Flight eleven crashed into the North Tower of the World

0:16:30.880 --> 0:16:33.600
<v Speaker 4>Trade Center. And that was just the beginning.

0:16:34.240 --> 0:16:37.200
<v Speaker 2>The nine to eleven attacks are almost like the trojan Horse.

0:16:38.160 --> 0:16:42.560
<v Speaker 2>It's so successful but also so infamous that it's never

0:16:42.600 --> 0:16:45.000
<v Speaker 2>going to work again. And if you think about the

0:16:45.000 --> 0:16:48.840
<v Speaker 2>things that are preventing the next nine to eleven quote unquote,

0:16:49.040 --> 0:16:52.520
<v Speaker 2>there's really three things. Number one, reinforced cockpit doors. You

0:16:52.560 --> 0:16:55.240
<v Speaker 2>can't just walk your way up into a cockpit anymore.

0:16:55.280 --> 0:16:57.000
<v Speaker 2>You have to have the pilot's key you in, and

0:16:57.000 --> 0:17:00.600
<v Speaker 2>there's a whole system in place. The second isilot training.

0:17:00.640 --> 0:17:03.360
<v Speaker 2>Previous forms of hijacking were really just about making a

0:17:03.360 --> 0:17:07.360
<v Speaker 2>political statement, So pilots were trained to obey and basically

0:17:07.400 --> 0:17:10.760
<v Speaker 2>do whatever the hijackers wanted. That doesn't happen anymore, and

0:17:10.800 --> 0:17:13.360
<v Speaker 2>pilots are trained to get the airplane on the ground

0:17:13.400 --> 0:17:15.680
<v Speaker 2>as quickly as possible and let law enforcement take over.

0:17:16.119 --> 0:17:19.280
<v Speaker 2>And really the third thing is passengers are aware of

0:17:19.359 --> 0:17:21.440
<v Speaker 2>the threat now. And we've seen this in the case

0:17:21.560 --> 0:17:24.920
<v Speaker 2>of the shoe bomber, the underwear bomber, and I'm sure

0:17:24.920 --> 0:17:26.920
<v Speaker 2>you've seen all the videos. Are just people acting weird

0:17:27.000 --> 0:17:29.640
<v Speaker 2>on airplanes now and passengers are really on top of them,

0:17:29.680 --> 0:17:33.280
<v Speaker 2>restraining them and so on. So I think the whole

0:17:33.320 --> 0:17:35.840
<v Speaker 2>idea that the TSA was designed to respond to nine

0:17:35.840 --> 0:17:39.320
<v Speaker 2>to eleven is almost outdated from the moment that it

0:17:39.400 --> 0:17:44.240
<v Speaker 2>was created. Now there's obviously a kind of public relations

0:17:44.280 --> 0:17:47.679
<v Speaker 2>aspect to it, too, and that the government needed to

0:17:47.680 --> 0:17:51.119
<v Speaker 2>seem like it was doing something to respond. And the

0:17:51.160 --> 0:17:54.160
<v Speaker 2>best way to get people to give them credit, if

0:17:54.200 --> 0:17:58.240
<v Speaker 2>you like, is to invent a new security apparatus, invent

0:17:58.280 --> 0:18:01.360
<v Speaker 2>a new processes that touches everybody that wants to fly,

0:18:01.600 --> 0:18:03.840
<v Speaker 2>so that it looks like people are doing things, even

0:18:03.880 --> 0:18:07.280
<v Speaker 2>if what they're actually doing is not so effective. There's

0:18:07.320 --> 0:18:11.280
<v Speaker 2>a term that someone coined. It's called security theater. It's,

0:18:11.880 --> 0:18:14.520
<v Speaker 2>you know, the whole big show about it, even if

0:18:14.600 --> 0:18:17.639
<v Speaker 2>there's no kind of metrics that you can track. And

0:18:17.800 --> 0:18:19.640
<v Speaker 2>actually that's part of the problem is that there's really

0:18:19.640 --> 0:18:24.040
<v Speaker 2>no transparency around how TSA is effective. If you go

0:18:24.119 --> 0:18:26.280
<v Speaker 2>to the FBI or if you go to the Department

0:18:26.280 --> 0:18:29.040
<v Speaker 2>of Transportation and say, okay, how do you measure if

0:18:29.080 --> 0:18:32.360
<v Speaker 2>what you're doing is successful? Then they've got a list

0:18:32.400 --> 0:18:36.320
<v Speaker 2>of on time departures, arrests, whatever, whatever. For the TSA.

0:18:36.320 --> 0:18:38.760
<v Speaker 2>It's like, well, we haven't had another nine to eleven,

0:18:39.280 --> 0:18:41.760
<v Speaker 2>But how much of that is really because of the TSA.

0:18:50.880 --> 0:18:53.160
<v Speaker 1>Darryl told me, when you go through a security checkpoint,

0:18:53.240 --> 0:18:55.480
<v Speaker 1>they're eight tasks the TSO might be performing.

0:18:55.920 --> 0:18:59.000
<v Speaker 2>It's a very regimented process, and in part it's because

0:18:59.680 --> 0:19:03.119
<v Speaker 2>when you first become a transportation security officer, that's what

0:19:03.160 --> 0:19:07.360
<v Speaker 2>you're doing. So there's the ticket checking where you hand

0:19:07.359 --> 0:19:11.800
<v Speaker 2>your ticket to get scanned. There's the security they call

0:19:11.840 --> 0:19:14.480
<v Speaker 2>it divestiture, which is a fancy way of saying take

0:19:14.480 --> 0:19:16.119
<v Speaker 2>off your shoes, in your jacket and put it in

0:19:16.119 --> 0:19:19.840
<v Speaker 2>the bin. There's the person at the actual scanner, there's

0:19:19.920 --> 0:19:24.080
<v Speaker 2>the person who's operating the personal scanner, the baggage scanner,

0:19:24.800 --> 0:19:27.119
<v Speaker 2>and there's a bunch of different ones as supervisor. So

0:19:27.200 --> 0:19:31.080
<v Speaker 2>it's really kind of like you're Catholics, like the Stations

0:19:31.080 --> 0:19:32.720
<v Speaker 2>of the Cross. You kind of move around to each

0:19:32.720 --> 0:19:35.320
<v Speaker 2>individual one throughout your shifts, but you're supposed to be

0:19:35.320 --> 0:19:37.560
<v Speaker 2>trained on all of them, and each one has like

0:19:38.160 --> 0:19:41.159
<v Speaker 2>five hours of training for every station, so it's not

0:19:41.200 --> 0:19:42.880
<v Speaker 2>just a question of people yelling ask you to say,

0:19:42.920 --> 0:19:44.639
<v Speaker 2>take your shoes off, but they are actual steps that

0:19:44.680 --> 0:19:46.000
<v Speaker 2>they're supposed to follow.

0:19:48.040 --> 0:19:52.720
<v Speaker 4>Real quick. He uh, he mentioned the stations of the Cross.

0:19:52.880 --> 0:19:55.160
<v Speaker 4>Do you guys know what that is? That's such an

0:19:55.160 --> 0:19:59.919
<v Speaker 4>obscure Catholic reference that now you break this, it's just

0:20:00.119 --> 0:20:04.919
<v Speaker 4>it's like, uh, it's in every Catholic church you have

0:20:05.119 --> 0:20:08.240
<v Speaker 4>like the Stations of the Cross around the room. It's

0:20:08.320 --> 0:20:13.200
<v Speaker 4>like the twelve or fourteen like little steps that Jesus

0:20:13.240 --> 0:20:16.720
<v Speaker 4>took on his way to get crucified. So it's like, Okay,

0:20:17.119 --> 0:20:19.880
<v Speaker 4>it makes number three, he kissed this woman on the cheek.

0:20:19.960 --> 0:20:22.720
<v Speaker 4>Number four, he fell down number five. It's like, but

0:20:22.840 --> 0:20:24.360
<v Speaker 4>I just thought that was so funny that I don't

0:20:24.359 --> 0:20:25.360
<v Speaker 4>think that people.

0:20:27.400 --> 0:20:29.520
<v Speaker 5>Next time you watch Passion of the Christ, you know,

0:20:29.560 --> 0:20:30.919
<v Speaker 5>I'm sure you will be on Easter.

0:20:31.480 --> 0:20:32.120
<v Speaker 1>Keep that in mind.

0:20:32.160 --> 0:20:35.800
<v Speaker 5>It's like he's like going through tsa think.

0:20:35.600 --> 0:20:39.000
<v Speaker 1>About what he did. And you also talk about like

0:20:39.080 --> 0:20:43.240
<v Speaker 1>the compliance factor of it, right of like constantly monitoring

0:20:43.280 --> 0:20:45.719
<v Speaker 1>these employees to making sure that you're saying they're following

0:20:45.760 --> 0:20:51.080
<v Speaker 1>the exact steps that they're taught, and how that bruise

0:20:51.080 --> 0:20:54.199
<v Speaker 1>a lot of anxiety within the workers, and then you

0:20:54.240 --> 0:20:56.520
<v Speaker 1>know with the travelers as well.

0:20:56.680 --> 0:21:00.000
<v Speaker 2>Speaks yeah today, Yeah, it's I call it a complain

0:21:00.000 --> 0:21:02.400
<v Speaker 2>clients fetish. But you remember this whole thing a couple

0:21:02.400 --> 0:21:05.600
<v Speaker 2>of weeks ago about Doge firing a bunch of probationary workers.

0:21:06.119 --> 0:21:10.680
<v Speaker 2>So every time new TSO is hired, they're a probationary

0:21:10.720 --> 0:21:12.800
<v Speaker 2>worker for two years, which means they can get fired

0:21:12.840 --> 0:21:15.520
<v Speaker 2>for any reason. They don't need cause they don't need

0:21:15.560 --> 0:21:17.320
<v Speaker 2>to write up. I mean, if they just don't like

0:21:17.359 --> 0:21:19.520
<v Speaker 2>the look of you, if you get crossways with the supervisor,

0:21:19.560 --> 0:21:22.480
<v Speaker 2>you can get fired. So there's this huge fear and

0:21:22.560 --> 0:21:25.240
<v Speaker 2>anxiety about I don't want to mess up. I don't

0:21:25.280 --> 0:21:28.400
<v Speaker 2>even want to be perceived to mess up, which probably

0:21:28.440 --> 0:21:31.280
<v Speaker 2>makes them well, which does make them in my interviews anyway,

0:21:31.720 --> 0:21:34.359
<v Speaker 2>really just focused on going as much by the book

0:21:34.480 --> 0:21:37.280
<v Speaker 2>or getting on the good side of their supervisor as possible.

0:21:37.320 --> 0:21:39.440
<v Speaker 2>So that's one part of it, and then the second

0:21:39.480 --> 0:21:42.439
<v Speaker 2>part of it is there's a lot of ways to

0:21:42.480 --> 0:21:45.040
<v Speaker 2>screw up and only one way to be right. But

0:21:45.119 --> 0:21:49.880
<v Speaker 2>there's also a lack of standardization of processes, of equipment,

0:21:50.280 --> 0:21:53.119
<v Speaker 2>even of personnel training, which makes it difficult for the

0:21:53.200 --> 0:21:55.919
<v Speaker 2>average flyer to know is this the airport where I

0:21:55.960 --> 0:21:57.639
<v Speaker 2>take off my shoes and I put my jacket in,

0:21:57.760 --> 0:21:59.760
<v Speaker 2>or is this the one where I keep my laptop in.

0:22:00.560 --> 0:22:03.520
<v Speaker 2>There's no incentive for them to make it more traveler friendly.

0:22:04.320 --> 0:22:10.120
<v Speaker 2>There's a huge disincentive to make a mistake, and so

0:22:10.200 --> 0:22:11.960
<v Speaker 2>you're always going to get it to the point where

0:22:11.960 --> 0:22:14.240
<v Speaker 2>they're just like making it worse for the traveler because

0:22:14.240 --> 0:22:16.240
<v Speaker 2>that's how they keep their jobs, and so they're kind

0:22:16.240 --> 0:22:17.440
<v Speaker 2>of in an impossible position.

0:22:17.960 --> 0:22:19.840
<v Speaker 1>But you see, like there's just a ton of incentive

0:22:19.880 --> 0:22:24.280
<v Speaker 1>for them to just, yeah, do what's right, right. There's

0:22:24.320 --> 0:22:27.920
<v Speaker 1>not a lot of flexibility. Yeah, even though it's confusing

0:22:27.960 --> 0:22:29.560
<v Speaker 1>to us, to them and they're like, let me just

0:22:29.560 --> 0:22:31.400
<v Speaker 1>say and do what I need to to make sure

0:22:31.440 --> 0:22:33.200
<v Speaker 1>my supervisor and yell at me or I don't get

0:22:33.200 --> 0:22:33.600
<v Speaker 1>in trouble.

0:22:33.680 --> 0:22:35.560
<v Speaker 5>Yeah, it makes sense. Like they're obviously, at the end

0:22:35.560 --> 0:22:37.040
<v Speaker 5>of the day, just trying to do their job, and

0:22:37.119 --> 0:22:41.240
<v Speaker 5>obviously airport's going to be a super regimented sort of thing.

0:22:41.280 --> 0:22:43.160
<v Speaker 5>It's not like, yeah, it's not like a little mom

0:22:43.200 --> 0:22:43.680
<v Speaker 5>and pop.

0:22:43.800 --> 0:22:47.120
<v Speaker 1>The operation where yeah, it's like all right, this guy's good,

0:22:47.119 --> 0:22:49.120
<v Speaker 1>Like yeah, let them bring about it. What's the big deal?

0:22:49.160 --> 0:22:51.800
<v Speaker 5>And obviously makes sense, especially with the security element, like

0:22:52.000 --> 0:22:54.240
<v Speaker 5>they're going to be uptight in that way, and like

0:22:54.280 --> 0:22:56.560
<v Speaker 5>they just want to keep their job exactly.

0:22:57.000 --> 0:22:59.919
<v Speaker 1>So Dara told me a story too that really exemplifies

0:23:00.040 --> 0:23:01.320
<v Speaker 1>it's like how strict they are.

0:23:01.480 --> 0:23:04.840
<v Speaker 2>There is one story where a guy confronted someone who's

0:23:04.840 --> 0:23:07.760
<v Speaker 2>trying to smuggle a bag of cocaine through there, and

0:23:07.840 --> 0:23:09.720
<v Speaker 2>in order to try and get rid of the evidence,

0:23:09.880 --> 0:23:12.720
<v Speaker 2>this guy through the bag of cocaine in the TSO's face.

0:23:13.600 --> 0:23:16.000
<v Speaker 2>But the problem is if that guy gets picked for

0:23:16.040 --> 0:23:18.520
<v Speaker 2>a tok screen that same day and he has residual

0:23:18.560 --> 0:23:21.040
<v Speaker 2>cocaine in a system, he gets fired on the spot

0:23:21.160 --> 0:23:24.919
<v Speaker 2>and there's no appeal, there's no nothing, it's just like, Okay,

0:23:25.200 --> 0:23:28.360
<v Speaker 2>you fail the test, you're fired, And that's the kind

0:23:28.400 --> 0:23:29.800
<v Speaker 2>of environment that they have to deal.

0:23:29.640 --> 0:23:35.080
<v Speaker 1>With, you know. I think this anxiety plays a big

0:23:35.119 --> 0:23:39.720
<v Speaker 1>part obviously in the fear they're going to get fired,

0:23:39.760 --> 0:23:42.760
<v Speaker 1>but they're also just like not paid, well, they're wanting

0:23:42.800 --> 0:23:43.639
<v Speaker 1>they'll always paid.

0:23:43.680 --> 0:23:46.679
<v Speaker 2>Federal workers TSO's start at a lower pay scale than

0:23:46.720 --> 0:23:49.479
<v Speaker 2>anybody else in the government. They start at something like

0:23:49.880 --> 0:23:52.320
<v Speaker 2>thirty five thousand dollars a year, and then after their

0:23:52.359 --> 0:23:54.760
<v Speaker 2>probationary period they can get up to forty two thousand,

0:23:55.080 --> 0:23:57.600
<v Speaker 2>whereas most other government jobs start at that forty two

0:23:57.600 --> 0:23:59.719
<v Speaker 2>thousand stage and then they work their way up.

0:24:00.200 --> 0:24:03.600
<v Speaker 1>So, like, what is the turnover rate for TSA agents?

0:24:04.480 --> 0:24:10.040
<v Speaker 2>It's incredibly high. So for every four officers that it hires,

0:24:10.520 --> 0:24:13.320
<v Speaker 2>three of them are just backfills. So they're basically hiring

0:24:13.320 --> 0:24:16.960
<v Speaker 2>a twenty five percent faster than they can retain people.

0:24:17.320 --> 0:24:20.240
<v Speaker 2>And of those people who eventually do get hired, about

0:24:20.240 --> 0:24:22.400
<v Speaker 2>twenty percent of them quit in six months. So it's

0:24:22.440 --> 0:24:25.280
<v Speaker 2>just a massive turnover. And I think that's part of

0:24:25.280 --> 0:24:28.720
<v Speaker 2>the problem around lack of standardization and just how confusing

0:24:28.720 --> 0:24:30.480
<v Speaker 2>it is because a lot of these people are relatively

0:24:30.520 --> 0:24:30.920
<v Speaker 2>new to the.

0:24:30.880 --> 0:24:36.480
<v Speaker 4>Job thirty k years insane for this sense why they're

0:24:36.480 --> 0:24:37.240
<v Speaker 4>screaming at meals?

0:24:37.359 --> 0:24:39.320
<v Speaker 3>Yes, yeah, you know.

0:24:39.280 --> 0:24:42.800
<v Speaker 1>You're getting McDonald's energy because that's the you know, that's

0:24:42.640 --> 0:24:43.840
<v Speaker 1>that's the pay that they're getting.

0:24:43.880 --> 0:24:45.640
<v Speaker 4>Yeah, fun, and you don't even get McDonald's.

0:24:45.720 --> 0:24:49.080
<v Speaker 5>No, at least get happy meals.

0:24:49.359 --> 0:24:51.919
<v Speaker 1>So you know, we've been I think a little sympathetic

0:24:51.920 --> 0:24:58.200
<v Speaker 1>to the officers so far. But TSA is often accused

0:24:58.600 --> 0:25:02.960
<v Speaker 1>of profiling and discrimination. Don't support that. I'll be the

0:25:02.960 --> 0:25:05.679
<v Speaker 1>first to say it. Let it be known that the

0:25:05.760 --> 0:25:08.960
<v Speaker 1>white man on the podcast was the first to stand

0:25:09.040 --> 0:25:10.000
<v Speaker 1>up and say discrimination.

0:25:10.160 --> 0:25:11.800
<v Speaker 5>Wait, god, you guys to say something like that.

0:25:12.359 --> 0:25:15.680
<v Speaker 4>We really needed to hear this. No, I've seen it before.

0:25:15.840 --> 0:25:21.320
<v Speaker 4>My dad gets crazy searches. Yeah, just for being an older,

0:25:23.000 --> 0:25:26.840
<v Speaker 4>vaguely middle Eastern looking guy. He's always getting taken to

0:25:26.920 --> 0:25:29.320
<v Speaker 4>some room. You see him like fifteen minutes later.

0:25:29.560 --> 0:25:32.920
<v Speaker 1>You also spent a lot of time talking to passengers, right,

0:25:33.000 --> 0:25:36.840
<v Speaker 1>and a lot of them have alleged profiling and discrimination.

0:25:37.040 --> 0:25:41.520
<v Speaker 1>Obviously TSAA denies these claims, But can you just walk

0:25:41.600 --> 0:25:43.520
<v Speaker 1>us through some of the reporting you did and some

0:25:43.560 --> 0:25:47.560
<v Speaker 1>of the stories that you heard from passengers.

0:25:48.680 --> 0:25:51.920
<v Speaker 2>Yeah, I think the TSA's blanket response is always either

0:25:52.240 --> 0:25:55.560
<v Speaker 2>we're following the procedure exactly or we're preventing the next

0:25:55.640 --> 0:25:57.920
<v Speaker 2>nine to eleven, So just deal with it. And it's

0:25:57.960 --> 0:26:00.640
<v Speaker 2>been consistent in the twenty twenty three years that they've

0:26:00.680 --> 0:26:04.800
<v Speaker 2>been around. But we know that the TSA gets hundreds

0:26:04.800 --> 0:26:09.800
<v Speaker 2>of complaints every month for things as varied as civil

0:26:09.920 --> 0:26:14.240
<v Speaker 2>rights complaints to violations of the Americans with Disabilities Act.

0:26:14.440 --> 0:26:17.560
<v Speaker 2>And that's probably a small sliver of it, because it's

0:26:17.600 --> 0:26:21.560
<v Speaker 2>actually very difficult to make a complaint to the TSA.

0:26:21.680 --> 0:26:24.359
<v Speaker 2>So a couple of people that I profiled in my article,

0:26:24.480 --> 0:26:27.280
<v Speaker 2>there is one person named Katie Abdu who when she

0:26:27.359 --> 0:26:30.520
<v Speaker 2>was fourteen, she was pulled off an airplane and she

0:26:30.560 --> 0:26:32.560
<v Speaker 2>was traveling by herself, so she didn't really understand what

0:26:32.640 --> 0:26:36.600
<v Speaker 2>was going on. But she's of partial Arab descent, and

0:26:37.640 --> 0:26:40.480
<v Speaker 2>some random security guy takes her off the airplane, submits

0:26:40.480 --> 0:26:43.080
<v Speaker 2>her to a search, and then she tries to understand

0:26:43.160 --> 0:26:45.560
<v Speaker 2>exactly what's going on, and as soon as she asks

0:26:45.600 --> 0:26:48.040
<v Speaker 2>the question, this guy starts patting her down and putting

0:26:48.040 --> 0:26:50.120
<v Speaker 2>his hand up up her skirt and all of these

0:26:50.119 --> 0:26:53.200
<v Speaker 2>things that really would make anyone uncomfortable let alone a

0:26:53.240 --> 0:26:55.120
<v Speaker 2>fourteen year old woman traveling alone.

0:26:55.320 --> 0:26:58.639
<v Speaker 1>And then you also had the game developer Ronnie Ismail.

0:26:58.920 --> 0:27:02.320
<v Speaker 2>Yeah, Rommy me is half Egyptian, half Dutch. He's from

0:27:02.359 --> 0:27:05.800
<v Speaker 2>the Netherlands. He says he has seven Islamic names. And

0:27:06.520 --> 0:27:08.920
<v Speaker 2>it's not just that he gets stopped, but the way

0:27:08.960 --> 0:27:12.159
<v Speaker 2>in which he gets stopped. For example, he was saying

0:27:12.160 --> 0:27:15.000
<v Speaker 2>that he gets pulled aside at the gate to do

0:27:15.080 --> 0:27:17.960
<v Speaker 2>a security check, not in a private room like you

0:27:18.200 --> 0:27:20.280
<v Speaker 2>might be able to do at a security checkpoint, but

0:27:20.600 --> 0:27:23.240
<v Speaker 2>just at that like the little plastic folding table by

0:27:23.240 --> 0:27:25.560
<v Speaker 2>the gate, he gets padded down in full view of everyone.

0:27:25.880 --> 0:27:28.600
<v Speaker 2>And it is almost this humiliation ritual that he has

0:27:28.640 --> 0:27:31.920
<v Speaker 2>to endure. It's not because he's done anything wrong. It's

0:27:31.960 --> 0:27:35.040
<v Speaker 2>really just, oh, there's a guy who looks like the

0:27:35.080 --> 0:27:37.840
<v Speaker 2>people that everybody says are terrorists, so thank goodness, they're

0:27:37.880 --> 0:27:38.840
<v Speaker 2>patting him down.

0:27:40.440 --> 0:27:42.480
<v Speaker 4>At the gate at the game. It's humiliating.

0:27:42.600 --> 0:27:44.320
<v Speaker 1>I just don't understand why you would need to check

0:27:44.359 --> 0:27:45.800
<v Speaker 1>someone after they went through security.

0:27:45.920 --> 0:27:46.360
<v Speaker 3>That's more.

0:27:46.480 --> 0:27:49.280
<v Speaker 4>That seems like more of the theater of it.

0:27:49.320 --> 0:27:49.920
<v Speaker 1>The security.

0:27:50.080 --> 0:27:53.000
<v Speaker 4>Yeah, definitely, they're putting on a little show for people.

0:27:54.240 --> 0:28:00.879
<v Speaker 4>That's nuts.

0:28:02.160 --> 0:28:05.359
<v Speaker 1>So even if you're not harassed by TSA, going to

0:28:05.440 --> 0:28:09.840
<v Speaker 1>airport security sucks. So I wanted to know is this

0:28:10.280 --> 0:28:12.840
<v Speaker 1>even worth it? You know, like, how effective aready actually?

0:28:13.359 --> 0:28:15.840
<v Speaker 2>So if you ask the TSA directly, they will always

0:28:15.880 --> 0:28:17.840
<v Speaker 2>just point to one thing, which is that we haven't

0:28:17.840 --> 0:28:21.560
<v Speaker 2>had another nine to eleven. There's no other real good

0:28:21.600 --> 0:28:24.240
<v Speaker 2>measure that they say exists to do that. But I

0:28:24.240 --> 0:28:27.400
<v Speaker 2>don't think that's true. And in fact, there are security

0:28:27.440 --> 0:28:30.480
<v Speaker 2>researchers whose livelihood this is who also think that that's

0:28:30.520 --> 0:28:34.919
<v Speaker 2>not true. So going back to actuarial science, there's a

0:28:35.119 --> 0:28:39.160
<v Speaker 2>measure that governments use all the time to say is

0:28:39.200 --> 0:28:40.160
<v Speaker 2>this cost effective?

0:28:40.240 --> 0:28:40.960
<v Speaker 3>Is this worth doing?

0:28:42.240 --> 0:28:46.840
<v Speaker 2>It's called the cost per life saved metric, and it

0:28:46.920 --> 0:28:49.880
<v Speaker 2>essentially says, here's the amount of money that society has

0:28:49.920 --> 0:28:52.880
<v Speaker 2>to put in to create an intervention, and here's how

0:28:52.960 --> 0:28:55.320
<v Speaker 2>much it costs to actually save a life. So a

0:28:55.320 --> 0:29:00.000
<v Speaker 2>couple examples here enforcing mandatory seat belt laws. It's really cheap.

0:29:00.040 --> 0:29:02.520
<v Speaker 2>It's about one hundred and forty dollars per life save.

0:29:02.960 --> 0:29:07.200
<v Speaker 2>Paying for someone to have an impatient visit to a hospital,

0:29:07.320 --> 0:29:09.960
<v Speaker 2>even if they're not insured, it's about a million dollars

0:29:09.960 --> 0:29:13.320
<v Speaker 2>per intervention. But the government's threshold is around ten million

0:29:13.360 --> 0:29:16.040
<v Speaker 2>dollars per life saved, so that's kind of the metric

0:29:16.160 --> 0:29:20.560
<v Speaker 2>that they're they're sort of curving around. For the TSA,

0:29:20.880 --> 0:29:25.440
<v Speaker 2>the most generous estimate is that it costs about fifteen

0:29:25.480 --> 0:29:28.880
<v Speaker 2>million dollars per life saved. And that makes two really

0:29:28.880 --> 0:29:33.160
<v Speaker 2>big assumptions. Number one that the TSA is solely responsible

0:29:33.560 --> 0:29:36.640
<v Speaker 2>for stopping every terrorist attack against the air transport system,

0:29:36.880 --> 0:29:39.600
<v Speaker 2>and number two that there's a nine to eleven style

0:29:39.640 --> 0:29:41.760
<v Speaker 2>attack planned about once a decade.

0:29:42.160 --> 0:29:45.920
<v Speaker 1>And unsurprisingly, the price goes way up once you remove

0:29:45.960 --> 0:29:46.760
<v Speaker 1>those assumptions.

0:29:47.240 --> 0:29:49.760
<v Speaker 2>The cost per life saved really gets north of about

0:29:49.800 --> 0:29:52.920
<v Speaker 2>five hundred million dollars, which is, you know, fifty times

0:29:52.960 --> 0:29:55.800
<v Speaker 2>what the government's normal limit is. So I think that's

0:29:55.880 --> 0:29:59.880
<v Speaker 2>really that's probably closer to the ballpark of how effective

0:30:00.480 --> 0:30:00.920
<v Speaker 2>really is.

0:30:02.760 --> 0:30:06.440
<v Speaker 1>So back to the question we started with, right, I

0:30:06.440 --> 0:30:08.920
<v Speaker 1>know we've touched on it here and there throughout the interview,

0:30:09.240 --> 0:30:12.680
<v Speaker 1>but I want to know why are the TSA rules

0:30:12.720 --> 0:30:13.400
<v Speaker 1>so confusing?

0:30:13.680 --> 0:30:15.040
<v Speaker 3>So there's three reasons.

0:30:15.120 --> 0:30:19.200
<v Speaker 2>The first one is just operationally, the TSA has to

0:30:19.200 --> 0:30:21.760
<v Speaker 2>deal with a huge amount of turnover. Their training takes

0:30:21.800 --> 0:30:24.479
<v Speaker 2>a long time, and you know, they're getting people who

0:30:24.520 --> 0:30:26.800
<v Speaker 2>are looking at the TSA as a stepping stone for

0:30:26.840 --> 0:30:29.640
<v Speaker 2>another law enforcement career, so not a lot of reason

0:30:29.680 --> 0:30:32.400
<v Speaker 2>for them to stick around. So the people in the

0:30:32.400 --> 0:30:36.000
<v Speaker 2>front line aren't super motivated to kind of be correct

0:30:36.320 --> 0:30:40.040
<v Speaker 2>versus pleasing their boss, and the procedures themselves are always

0:30:40.040 --> 0:30:42.600
<v Speaker 2>in flux, so I think that's number one. Number two

0:30:43.040 --> 0:30:46.400
<v Speaker 2>is equipment, so not every airport has the same equipment.

0:30:46.560 --> 0:30:50.920
<v Speaker 2>Your big ones like DFW, like JFK are always going

0:30:51.000 --> 0:30:52.680
<v Speaker 2>to have more of the top of the line stuff.

0:30:53.000 --> 0:30:54.920
<v Speaker 2>Some smaller ones, like if you ever fly out of

0:30:54.960 --> 0:30:57.400
<v Speaker 2>I don't know, Lubbuck or South Bend or whatever, they

0:30:57.440 --> 0:30:59.440
<v Speaker 2>may not have the fancy body scanner, so you may

0:30:59.440 --> 0:31:01.720
<v Speaker 2>have to go through an old school metal detector where

0:31:01.720 --> 0:31:05.320
<v Speaker 2>they have specific processes. So that's number two. And then

0:31:05.400 --> 0:31:08.800
<v Speaker 2>number three is there are actually some airports where they've

0:31:08.880 --> 0:31:11.640
<v Speaker 2>subcontracted it out to private security and so they have

0:31:11.760 --> 0:31:17.480
<v Speaker 2>their own types of requirements. They have to be TSA compliant,

0:31:17.520 --> 0:31:19.720
<v Speaker 2>but there's a lot of leeway and what exactly that

0:31:19.760 --> 0:31:21.760
<v Speaker 2>means as long as they hit some basic stuff. San

0:31:21.800 --> 0:31:23.480
<v Speaker 2>Francisco being the main example of that.

0:31:23.800 --> 0:31:26.160
<v Speaker 1>And you're reporting, did TSA give you any reasoning on

0:31:26.240 --> 0:31:28.720
<v Speaker 1>why they don't just like make it clear even when

0:31:28.720 --> 0:31:31.440
<v Speaker 1>you're like on the line for it, right, I get

0:31:31.520 --> 0:31:34.400
<v Speaker 1>not knowing ahead of time, right, Like my experience has

0:31:34.440 --> 0:31:37.120
<v Speaker 1>been even when you're at the airport, the signage is

0:31:37.160 --> 0:31:39.560
<v Speaker 1>telling you different things than the TSA agents are telling you.

0:31:40.000 --> 0:31:43.080
<v Speaker 1>Or I've even had instances where two different TSA agents

0:31:43.120 --> 0:31:45.760
<v Speaker 1>in the same line are telling me conflicting information, where

0:31:45.760 --> 0:31:48.080
<v Speaker 1>one is saying take your hoodie off, I'm going to

0:31:48.120 --> 0:31:49.560
<v Speaker 1>take my hoodie off, and the other one is yelling

0:31:49.600 --> 0:31:52.040
<v Speaker 1>at me for taking off my hoodie, where it's like.

0:31:52.480 --> 0:31:52.960
<v Speaker 4>What am I?

0:31:53.360 --> 0:31:53.440
<v Speaker 8>Like?

0:31:53.520 --> 0:31:55.920
<v Speaker 3>Yeah, it feels like how do I win my mind? Exactly?

0:31:56.120 --> 0:31:57.719
<v Speaker 1>Because every time I go I'm like, this is going

0:31:57.760 --> 0:31:59.440
<v Speaker 1>to be the time that I do everything right, Right,

0:31:59.440 --> 0:32:00.840
<v Speaker 1>I'm going to be You're going to get your gold

0:32:00.880 --> 0:32:05.200
<v Speaker 1>star exactly. But every single time I'm like this feels

0:32:05.240 --> 0:32:07.920
<v Speaker 1>like they're just making it up as it goes along, right.

0:32:07.960 --> 0:32:11.280
<v Speaker 1>There's no consistency to it, and there's no messaging. I

0:32:11.360 --> 0:32:15.480
<v Speaker 1>get like you're saying, sometimes there's different machines, right, But

0:32:15.560 --> 0:32:17.600
<v Speaker 1>I'm just sort of like, why it would it not

0:32:17.640 --> 0:32:19.760
<v Speaker 1>be better for the TSA for people to know what

0:32:19.960 --> 0:32:22.440
<v Speaker 1>to do like, you know, even if the rules were

0:32:22.480 --> 0:32:25.880
<v Speaker 1>the same everywhere, Like people kind of suck at following directions,

0:32:26.080 --> 0:32:29.760
<v Speaker 1>especially adults, like don't isn't it more annoying for them

0:32:29.760 --> 0:32:31.280
<v Speaker 1>that we don't know what we're supposed to be doing

0:32:31.360 --> 0:32:32.360
<v Speaker 1>when we go to the lines.

0:32:32.720 --> 0:32:34.680
<v Speaker 2>Yeah, there's no good answer, first of all, but I

0:32:34.720 --> 0:32:37.120
<v Speaker 2>think there's two reasons why. The first one is the

0:32:37.160 --> 0:32:39.960
<v Speaker 2>TSA just doesn't have any incentive to make the passenger

0:32:40.000 --> 0:32:44.800
<v Speaker 2>experience better their KPIs or things like, you know, when

0:32:44.800 --> 0:32:46.880
<v Speaker 2>they have someone coming through to test the quality of

0:32:46.880 --> 0:32:51.000
<v Speaker 2>the security systems, like percent of fake gun smuggled through,

0:32:51.080 --> 0:32:53.320
<v Speaker 2>which by the way, is still also unacceptably high. It's

0:32:53.360 --> 0:32:55.360
<v Speaker 2>like ninety percent of them get through, but that's what

0:32:55.360 --> 0:32:56.560
<v Speaker 2>they actually get measured on.

0:32:56.640 --> 0:32:59.120
<v Speaker 1>So I looked into this, and after that reporting of

0:32:59.400 --> 0:33:02.080
<v Speaker 1>ninety five percent of weapons getting through on these tests,

0:33:02.360 --> 0:33:05.680
<v Speaker 1>a few years later, TSA made some huge improvements, uh,

0:33:05.720 --> 0:33:08.120
<v Speaker 1>and only seventy percent of the weapons were able to

0:33:08.120 --> 0:33:09.240
<v Speaker 1>get through with these tests.

0:33:09.480 --> 0:33:12.720
<v Speaker 2>There's no incentive for them to make people five percent

0:33:12.760 --> 0:33:15.960
<v Speaker 2>happier just because they don't care. And the second thing

0:33:16.080 --> 0:33:20.240
<v Speaker 2>is there's no pressure from Congress or any elected official

0:33:20.320 --> 0:33:22.200
<v Speaker 2>to do it because you don't want to be the

0:33:22.240 --> 0:33:25.480
<v Speaker 2>guy who voted to defund the TSA and then there's

0:33:25.520 --> 0:33:27.760
<v Speaker 2>a terrorist attack and you're the guy who you know

0:33:27.880 --> 0:33:29.280
<v Speaker 2>voted to do it and you're out of there.

0:33:29.360 --> 0:33:32.840
<v Speaker 4>Basically, the way to fix the TSAs by introducing tip culture.

0:33:34.840 --> 0:33:37.000
<v Speaker 4>They were working for tips. Things might be a lot

0:33:37.120 --> 0:33:37.800
<v Speaker 4>nicer in there.

0:33:38.080 --> 0:33:39.080
<v Speaker 1>It is like the.

0:33:38.960 --> 0:33:40.760
<v Speaker 5>Most power you have is like when you go through

0:33:40.800 --> 0:33:42.800
<v Speaker 5>and then there's a little smiley faces at the end,

0:33:42.840 --> 0:33:45.080
<v Speaker 5>but how do we do today? And you can press

0:33:45.120 --> 0:33:47.680
<v Speaker 5>that and that probably doesn't even do anything out it's

0:33:47.680 --> 0:33:50.200
<v Speaker 5>probably it's not.

0:33:50.160 --> 0:33:52.120
<v Speaker 1>Even on It's just like it's like what you hand

0:33:52.160 --> 0:33:54.520
<v Speaker 1>the controller to a kid and it's not plus.

0:33:54.480 --> 0:33:56.719
<v Speaker 4>Yeah, exactly, it's not saving anything.

0:33:57.200 --> 0:34:00.800
<v Speaker 5>Yeah, all those points make sense, like on the politics

0:34:00.840 --> 0:34:03.200
<v Speaker 5>side of it, where like, yeah, you wouldn't want to

0:34:03.200 --> 0:34:06.600
<v Speaker 5>be the guy who's like campaigning on defunding TSA or

0:34:06.640 --> 0:34:10.439
<v Speaker 5>fixing it and then you know, however many people die

0:34:10.480 --> 0:34:14.360
<v Speaker 5>because of something, Yeah, and yeah it makes sense like

0:34:16.239 --> 0:34:19.680
<v Speaker 5>ultimately it is just an inconvenience more than anything else.

0:34:19.719 --> 0:34:22.840
<v Speaker 5>And it's like, yeah, it sucks, we'll complain about on

0:34:22.840 --> 0:34:26.520
<v Speaker 5>this podcast, but we're all gonna we're not gonna not

0:34:26.640 --> 0:34:31.880
<v Speaker 5>fly because of it, you know, yeah, just sad, sad sucks.

0:34:34.400 --> 0:34:40.520
<v Speaker 1>So actually just this week through Republican senators Okay Center

0:34:40.560 --> 0:34:45.520
<v Speaker 1>and Mike lay In Center, Tommy Tupper Base, Mike Lee. Yeah,

0:34:45.719 --> 0:34:49.560
<v Speaker 1>sounds like they have introduced the bill to abolish the

0:34:49.600 --> 0:34:55.880
<v Speaker 1>TSA okay and have airports just go back to the

0:34:55.960 --> 0:35:00.880
<v Speaker 1>private security apparatus that happened before not eleve And you know,

0:35:01.080 --> 0:35:03.399
<v Speaker 1>it's only two centers sign on to it right now,

0:35:03.440 --> 0:35:05.680
<v Speaker 1>so I don't know how much momentum it has.

0:35:05.680 --> 0:35:07.040
<v Speaker 5>Interesting, but being.

0:35:06.880 --> 0:35:09.200
<v Speaker 1>More realistic, I wanted to ask there are like do

0:35:09.320 --> 0:35:11.520
<v Speaker 1>your reporting have you talked to people who have just

0:35:11.600 --> 0:35:15.280
<v Speaker 1>like ideas on how to make if not TSA version

0:35:15.280 --> 0:35:16.560
<v Speaker 1>of airport security better?

0:35:17.160 --> 0:35:17.440
<v Speaker 8>Is there?

0:35:17.640 --> 0:35:20.560
<v Speaker 1>You know, do people have like better ideas of how

0:35:20.600 --> 0:35:21.560
<v Speaker 1>we should be doing this.

0:35:24.000 --> 0:35:26.040
<v Speaker 2>There's kind of two schools of thought. I think there's

0:35:26.120 --> 0:35:30.279
<v Speaker 2>the fairness objection and then there's the effectiveness objection. So

0:35:30.320 --> 0:35:33.000
<v Speaker 2>the fairness objection would be to remove all of the

0:35:33.040 --> 0:35:37.279
<v Speaker 2>things that unfairly burdened people who you know aren't your

0:35:37.280 --> 0:35:40.440
<v Speaker 2>standard rich business traveler. On the other side, there's the

0:35:40.600 --> 0:35:43.320
<v Speaker 2>efficiency argument, and you can actually see this in practice

0:35:43.320 --> 0:35:48.000
<v Speaker 2>in places like Europe, Canada, where they don't have TSA

0:35:48.080 --> 0:35:51.800
<v Speaker 2>type regimes, but their record of anti terrorism is pretty

0:35:51.840 --> 0:35:54.680
<v Speaker 2>much the same. You can do things like replacing these

0:35:54.719 --> 0:35:57.839
<v Speaker 2>expensive and unreliable machines. You can replace them with things

0:35:57.840 --> 0:35:59.600
<v Speaker 2>like dog sniffers where you can walk them up and

0:35:59.600 --> 0:36:03.960
<v Speaker 2>down the way they'll sniff for explosives. It's less intrusive. Obviously,

0:36:03.960 --> 0:36:07.320
<v Speaker 2>it doesn't you know, reward your big defense contractor donors,

0:36:07.360 --> 0:36:11.640
<v Speaker 2>but it's more efficient. You can remove some of these

0:36:11.680 --> 0:36:15.239
<v Speaker 2>absurd pat downs and security checks, keep the things that

0:36:15.280 --> 0:36:18.680
<v Speaker 2>are actually keeping us safe, like the explosive scanners in

0:36:18.760 --> 0:36:22.319
<v Speaker 2>check baggage, but don't go through all of this rigormarole

0:36:22.520 --> 0:36:24.360
<v Speaker 2>at the security line because we just know that a

0:36:24.400 --> 0:36:26.840
<v Speaker 2>lot of it's for show. But again, who's going to

0:36:26.880 --> 0:36:29.880
<v Speaker 2>have the electoral capital to really be able to do that,

0:36:30.040 --> 0:36:32.160
<v Speaker 2>especially if you know you've got all these people who

0:36:32.160 --> 0:36:35.480
<v Speaker 2>are just waiting to pounce on the minor security labs.

0:36:35.920 --> 0:36:41.320
<v Speaker 1>So after hearing all this, do you all feel better

0:36:41.480 --> 0:36:46.759
<v Speaker 1>or worse about TSA? And I'll start by saying I

0:36:46.760 --> 0:36:52.120
<v Speaker 1>feel more forgiving of the agents in the attitudes because

0:36:52.120 --> 0:36:56.600
<v Speaker 1>they're not paid any money. Yep, they're like shit, So

0:36:56.640 --> 0:36:58.839
<v Speaker 1>therefore they are treating me like, shit, so you know what,

0:36:58.920 --> 0:37:00.479
<v Speaker 1>maybe I just got to take more for the team.

0:37:01.800 --> 0:37:06.920
<v Speaker 1>Let it go. Yeah yeah, but it just seems like

0:37:07.080 --> 0:37:09.279
<v Speaker 1>it's just so dumb to me. And this is like

0:37:09.360 --> 0:37:11.480
<v Speaker 1>so many things in this country that we are spending

0:37:11.480 --> 0:37:13.440
<v Speaker 1>so much money on the thing that we know is

0:37:13.480 --> 0:37:17.400
<v Speaker 1>not effective, but no one wants to do anything about.

0:37:17.200 --> 0:37:21.839
<v Speaker 4>It because there's always a what if? Yeah, what if

0:37:21.840 --> 0:37:23.399
<v Speaker 4>you stop and then you.

0:37:23.360 --> 0:37:26.600
<v Speaker 1>Know, but if yeah, but if there's another nine to

0:37:26.600 --> 0:37:28.760
<v Speaker 1>eleven because they didn't take our water bottles.

0:37:29.600 --> 0:37:32.040
<v Speaker 4>It makes me think about what am I actually worried

0:37:32.080 --> 0:37:35.440
<v Speaker 4>about on a flight as security wise? It's a bomb?

0:37:35.600 --> 0:37:37.480
<v Speaker 4>So like if I go to the airport and a

0:37:37.520 --> 0:37:40.279
<v Speaker 4>dog comes up and smells me for two seconds, knows

0:37:40.320 --> 0:37:40.800
<v Speaker 4>I don't.

0:37:40.680 --> 0:37:41.320
<v Speaker 3>Have a bomb.

0:37:42.320 --> 0:37:46.200
<v Speaker 4>You know, I'm pretty happy. I'm pretty comfortable knowing, you know,

0:37:46.280 --> 0:37:48.200
<v Speaker 4>bring whatever the hell you want on the plane. If

0:37:48.200 --> 0:37:50.440
<v Speaker 4>it's not a bomb, I think we're going to be fine.

0:37:50.920 --> 0:37:53.560
<v Speaker 1>Like the liquid stuff that takes off the shoes.

0:37:53.280 --> 0:37:55.720
<v Speaker 5>The liquid stuff we need to get rid of that. Yeah,

0:37:55.800 --> 0:37:57.440
<v Speaker 5>I think I think a politician can.

0:37:57.320 --> 0:38:01.120
<v Speaker 1>Bravely Yeah, let's do one thing.

0:38:01.120 --> 0:38:03.800
<v Speaker 5>Like, yeah, let's focus in that we should all be

0:38:03.840 --> 0:38:06.560
<v Speaker 5>able to do. I should take any size shampoo on there,

0:38:06.680 --> 0:38:07.560
<v Speaker 5>no problem. Yep.

0:38:08.480 --> 0:38:11.120
<v Speaker 1>Can you imagine how different out lives would be? Yeah,

0:38:11.239 --> 0:38:13.600
<v Speaker 1>you can just spring any It's crazy.

0:38:14.040 --> 0:38:16.279
<v Speaker 4>Yeah. Every time I go somewhere, I go to Walgreens

0:38:16.360 --> 0:38:18.160
<v Speaker 4>and I get the little fucking travel kid.

0:38:18.080 --> 0:38:20.200
<v Speaker 1>And it costs the same as the big.

0:38:20.040 --> 0:38:21.000
<v Speaker 5>Sunscreen things like.

0:38:21.239 --> 0:38:23.120
<v Speaker 4>It's like because they know it's for convenience.

0:38:30.560 --> 0:38:33.879
<v Speaker 1>All right, that's our show this week. I was really

0:38:33.920 --> 0:38:35.799
<v Speaker 1>hoping by the time this came out that we would

0:38:35.800 --> 0:38:38.960
<v Speaker 1>hear from TSA, but they said they were not interested

0:38:39.000 --> 0:38:41.600
<v Speaker 1>in talking to us. If you want to figure out

0:38:41.760 --> 0:38:45.239
<v Speaker 1>a sneakyway to get around TSA, Darryl gave me some

0:38:45.280 --> 0:38:47.759
<v Speaker 1>insight during our interview that I'm going to include in

0:38:47.840 --> 0:38:49.600
<v Speaker 1>our newsletter. So if you want to hear the answers

0:38:49.640 --> 0:38:52.680
<v Speaker 1>to that, go to No Such Thing that show. We'll

0:38:52.680 --> 0:38:56.520
<v Speaker 1>also link to it in our show notes. No Such

0:38:56.520 --> 0:39:00.160
<v Speaker 1>Things produced by Manny Fidel Nor Friedman and me Devin Joseph.

0:39:00.360 --> 0:39:03.600
<v Speaker 1>The theme song is by Many. Original music for this

0:39:03.680 --> 0:39:08.600
<v Speaker 1>episode provided by Zeno Piorelli. Darryl Campbell was our guest.

0:39:08.719 --> 0:39:13.040
<v Speaker 1>His new book, Fatal Abstraction, is out now. If you

0:39:13.360 --> 0:39:17.239
<v Speaker 1>like No Such Thing, please rate us five stars. It

0:39:17.320 --> 0:39:20.640
<v Speaker 1>really does help share it on social tag us. We're

0:39:20.640 --> 0:39:22.880
<v Speaker 1>trying to get the word out, working hard on this.

0:39:23.760 --> 0:39:26.160
<v Speaker 1>As always, if you guys have a question you want

0:39:26.239 --> 0:39:28.320
<v Speaker 1>us to get to the bottom of, or if you

0:39:28.480 --> 0:39:31.800
<v Speaker 1>just got feedback for us, hit us up at Manny

0:39:31.920 --> 0:39:35.160
<v Speaker 1>Noah Devin at gmail dot com. We do read every

0:39:35.200 --> 0:39:56.000
<v Speaker 1>single email, uh and we'll see you guys next week.

0:39:53.440 --> 0:40:09.600
<v Speaker 8>To what if We the Linux are s the elements cast,

0:40:09.760 --> 0:40:14.080
<v Speaker 8>the hats and topics are what if we do Linux