WEBVTT - Leveraging Inclusion Beyond DEI

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news. You're listening to Bloomberg

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<v Speaker 1>Business Week with Carol Messer and Tim Stenebeck on Bloomberg Radio.

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<v Speaker 2>One of our guests, the Dean Dean Mao, came in

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<v Speaker 2>here and asked how long we'd been co hosting together.

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<v Speaker 3>This is a sad story, and it's fun.

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<v Speaker 2>You laugh because it's always good to laugh.

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<v Speaker 3>Yeah, otherwise you cry.

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<v Speaker 2>And the reason you're laughing is because we have a

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<v Speaker 2>long history of doing other show. You're filling in for

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<v Speaker 2>Carol now, but we have a history of doing other shows,

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<v Speaker 2>other shows that have been canceled.

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<v Speaker 3>We used to have a daily streaming show, Quick Take

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<v Speaker 3>Stock Rest in Peace. Then we had a crypto show

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<v Speaker 3>to We had a crypto show, a weekly crypto show.

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<v Speaker 3>What a blaze of glory?

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<v Speaker 2>Uh Crypto I RL.

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<v Speaker 4>Yeah.

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<v Speaker 2>Yeah, it was a great show.

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<v Speaker 3>It was a great show. What a weird time though,

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<v Speaker 3>to have a crypto show. We had it. Of course,

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<v Speaker 3>one of the events that happened was FTS collapsed, so

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<v Speaker 3>that was interesting to cover in real time.

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<v Speaker 2>It was the crypto winter.

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<v Speaker 3>Yeah, well it was the start of it, the start

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<v Speaker 3>of it. Yeah, for a while it was the crypto summer,

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<v Speaker 3>it was like Crypto on the Sun.

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<v Speaker 2>Well, that's kind of a perfect segue to get to

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<v Speaker 2>our next guest. Adam Sullivan is the CEO of Core Scientific.

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<v Speaker 2>The ticker is CORZ. And the reason why I say

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<v Speaker 2>that's the perfect segue is because this is a company

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<v Speaker 2>that's intimately familiar with the ups and downs of the

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<v Speaker 2>industry at once. For once, it was the at one

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<v Speaker 2>point it was the largest public bitcoin mining company by

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<v Speaker 2>computing power, but it went bankrupt back in December of

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<v Speaker 2>twenty twenty two. It's now emerged from bankruptcy. It's back

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<v Speaker 2>listed publicly again, but the company's going for something a

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<v Speaker 2>little different right now. Adam, welcome to Bloomberg Business Week.

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<v Speaker 2>How are you very well?

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<v Speaker 5>Thank you for having me on.

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<v Speaker 2>You still are doing bitcoin mining, but you're looking more

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<v Speaker 2>at the computing power to do other stuff right now.

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<v Speaker 5>You're absolutely right. So we're a digital infrastructure company at heart.

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<v Speaker 5>We've developed eight hundred megawats of infrastructure that allowed us

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<v Speaker 5>to be the largest bitcoin mining company for the past

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<v Speaker 5>three years, and now we're utilizing that infrastructure to be

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<v Speaker 5>one of the largest data center companies in North America.

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<v Speaker 2>Talk to us about the bankruptcy process and sort of

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<v Speaker 2>what you were able to do with the fresh start.

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<v Speaker 5>It was a pretty tumultuous process, right, you know. I

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<v Speaker 5>came into the company about four months into the bankruptcy process,

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<v Speaker 5>and there was a big fight over the valuation of

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<v Speaker 5>the company because bitcoin is volatile. Bitcoin mining reterms of volatile.

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<v Speaker 5>So the valuation of the company that you have to

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<v Speaker 5>set four months before you come out of the bankruptcy

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<v Speaker 5>process is challenging. And so we came out with a

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<v Speaker 5>very unique capital structure that we've now solved for We

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<v Speaker 5>saw for it last August or this previous month, and

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<v Speaker 5>we've been able to clean up all of the litigation,

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<v Speaker 5>all of our balance sheet, and put ourselves in a

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<v Speaker 5>really strong position to execute on the h or the

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<v Speaker 5>high performance computing play that we have in front of us.

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<v Speaker 3>Now, can we talk a little bit more about bitcoin

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<v Speaker 3>mining and data centers because not to quote Harry Styles again,

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<v Speaker 3>but it is a real sign of the times here,

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<v Speaker 3>and it's interesting. It sort of feels like how Facebook

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<v Speaker 3>became Meta, but now they're really in an AI company

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<v Speaker 3>and Meta is sort of an afterthought. I mean, how

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<v Speaker 3>do you identify as a business? Are you a bitcoin minor.

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<v Speaker 3>Is that how you introduce yourself or do you introduce

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<v Speaker 3>yourself first? With the data centers.

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<v Speaker 5>We're a digital infrastructure company, and so what we develop

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<v Speaker 5>is very application specific data centers. We've been developing them

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<v Speaker 5>for bitcoin mining facilities for the past seven years, and

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<v Speaker 5>now we're developing them now for specifically for high performance computing,

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<v Speaker 5>for artificial intelligence.

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<v Speaker 2>Why make that change.

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<v Speaker 5>Well, artificial intelligence and high performance computing provides us with long,

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<v Speaker 5>steady contracts with large counterparties. So we just signed twelve

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<v Speaker 5>year contracts that total more than six point seven billion

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<v Speaker 5>dollars in revenue over the next twelve years. So it

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<v Speaker 5>really takes away the volatility and provides us the opportunity

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<v Speaker 5>to make countercyclical investments into bitcoin mining.

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<v Speaker 2>How much of your revenue now comes from bitcoin mining?

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<v Speaker 5>Nearly all of it does today, And so.

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<v Speaker 2>Even though you signed these contracts, this contract.

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<v Speaker 5>These contracts are for delivering twenty twenty five and twenty

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<v Speaker 5>twenty six.

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<v Speaker 2>So what's the ultimate goal in terms of portion of

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<v Speaker 2>revenue from bitcoin mining versus high performance computing. Yeah, so

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<v Speaker 2>if you can have that distinction.

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<v Speaker 5>Yeah, Well, we'll be developing these sites over the course

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<v Speaker 5>of twenty twenty five, in twenty twenty six, So as

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<v Speaker 5>we look forward to twenty twenty five, it's going to

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<v Speaker 5>be you know, a lot of high performance computing revenue,

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<v Speaker 5>but as we look at twenty twenty six twenty twenty seven,

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<v Speaker 5>it's going to be much more heavily weighted towards the

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<v Speaker 5>traditional data center revenue.

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<v Speaker 3>I want to talk a little bit more about the

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<v Speaker 3>mining piece in particular. Remind me when of the last

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<v Speaker 3>having was.

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<v Speaker 5>It was in April this year.

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<v Speaker 3>It was an April of this year. That feels like

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<v Speaker 3>a year ago, so it was an April on this year.

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<v Speaker 3>I mean, how do you handle the having as a miner?

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<v Speaker 3>Of course, for those listening who aren't super acquainted with

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<v Speaker 3>the language, of course, the having is basically when you

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<v Speaker 3>have to solve a lot of you know, puzzles and

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<v Speaker 3>computer problems, and then you get bitcoin as a reward

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<v Speaker 3>as a minor, and then that reward is cut in

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<v Speaker 3>half every four years. So I mean, how does that

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<v Speaker 3>actually impact your business? We talk about it all the

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<v Speaker 3>times in terms of the price impact, but from a

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<v Speaker 3>revenue standpoint, how do you handle that?

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<v Speaker 5>Yeah, So the expectation is that when blockerard gets cut

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<v Speaker 5>in half difficulty drops or how hard it is to

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<v Speaker 5>find a block in this previous having difficulty did not

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<v Speaker 5>really fall off, and so mining revenue did get cut

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<v Speaker 5>almost nearly in half in April in a single day.

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<v Speaker 5>And so what we saw over Q two was much

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<v Speaker 5>more challenged mining economics, and we handle it a little

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<v Speaker 5>bit differently than other companies. Because we developed our own

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<v Speaker 5>software stack, we're able to have much more flexible energy

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<v Speaker 5>contracts with our end providers, and so that provide us

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<v Speaker 5>an opportunity to actually have our costs only increase sixty

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<v Speaker 5>percent post having, whereas what you saw in the broader

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<v Speaker 5>market generally speaking about one hundred percent increase in cost

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<v Speaker 5>of mind, that's.

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<v Speaker 3>Really interesting, and I mean bitcoin, it's the actual price

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<v Speaker 3>itself has been interesting, and that it's been really boring.

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<v Speaker 3>I feel like we've been hovering around sixty thousand dollars

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<v Speaker 3>since basically the end of February's the.

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<v Speaker 2>Current the ETA after the ETA.

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<v Speaker 3>Yeah, we got the ETFs and then we go up,

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<v Speaker 3>we go down, but really we're in the neighborhood of

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<v Speaker 3>sixty thousand dollars. What is the current break even level

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<v Speaker 3>when it comes to bitcoin price?

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<v Speaker 5>Yeah, so for us we announced in Q two our

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<v Speaker 5>break even bitcoin price was about twenty nine thousand dollars.

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<v Speaker 3>So you're having a great time.

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<v Speaker 2>Yeah, So we're still as long as the price is

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<v Speaker 2>above twenty nine thousand, right.

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<v Speaker 5>Well, the expectation is if bitcoin price fell, you'd see

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<v Speaker 5>difficulty come off the network or network hash rate drop,

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<v Speaker 5>and so you expect the break even price to then

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<v Speaker 5>drop in tandem with that.

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<v Speaker 2>I'm wondering about the infrastructure that you own and how

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<v Speaker 2>easy it is to switch that from bitcoin mining to

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<v Speaker 2>high performance computing. Is it impossible?

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<v Speaker 5>No, but it's not easy. It takes a very talented team.

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<v Speaker 5>So much of our team comes from the traditional data

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<v Speaker 5>center industry, and so the way our facilities were originally

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<v Speaker 5>constructed was with the idea in mind that we're going

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<v Speaker 5>to be a we're going to be able to some

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<v Speaker 5>of these facilities to traditional data centers in the future.

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<v Speaker 5>So our facilities look much more like powered shells with

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<v Speaker 5>the opportunity to convert it based on the end specifications

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<v Speaker 5>of the user.

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<v Speaker 2>You mentioned flexibility when it comes to power costs. This

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<v Speaker 2>is a huge determinant and how profitable a bitcoin minor

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<v Speaker 2>is because it is the main determinant. Yep, what do

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<v Speaker 2>you do for power?

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<v Speaker 5>We're entirely on grid, but we participate in multiple different

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<v Speaker 5>load programs that provide you know that it gives us

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<v Speaker 5>downtime of about one two three percent depending on the

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<v Speaker 5>depending on the time of year, but it's a significant

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<v Speaker 5>reduction in power costs.

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<v Speaker 4>What are the.

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<v Speaker 3>Politics there, Because I remember with a lot of the

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<v Speaker 3>bitcoin miners, something that we explored in cryptoiurl Rest and

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<v Speaker 3>Peace was of course that the miners came under a

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<v Speaker 3>lot of fire for the electricity usage. It feels like

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<v Speaker 3>data centers haven't quite experienced that same criticism, probably because

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<v Speaker 3>I feel like as a society we're all interested and

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<v Speaker 3>excited about the possibilities of AI. What are your thoughts there, Yeah, I.

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<v Speaker 5>Think both data centers and bitcoin miners have been underfire.

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<v Speaker 5>Data centers were under fire prior to the bitcoin miners

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<v Speaker 5>being an underfire, but I think where we sit today

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<v Speaker 5>is a lot more states and a lot more regulatory

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<v Speaker 5>bodies that are starting to understand the benefits of bitcoin mining,

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<v Speaker 5>and so it's actually provided a big opening for utilities

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<v Speaker 5>because utilities have to count data center demand against peak demand,

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<v Speaker 5>but bitcoin miners do not kind of against that peak demand.

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<v Speaker 2>We only have thirty seconds left. But make the case

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<v Speaker 2>for the benefits. People might be listening say, wait a second,

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<v Speaker 2>that benefits of bitcoin mining, like, I don't care about

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<v Speaker 2>an I don't see any benefits. What are the benefits.

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<v Speaker 5>The benefits allow new generation to come online even if

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<v Speaker 5>it's not economic to run one hundred percent of the time.

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<v Speaker 5>Bitcoin miners can take that base load, so that in

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<v Speaker 5>the five to ten percent or twenty percent of when

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<v Speaker 5>that power is actually needed, that can be supplied back

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<v Speaker 5>to the grid. Well, the bitcoin miners are paying for

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<v Speaker 5>the power the rest of the time.

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<v Speaker 2>Adam, good to see you. Good to see you, Thanks

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<v Speaker 2>for joining us on Bloomberg Business Week. Adam Sullivan is

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<v Speaker 2>CEO of Core Scientific cor Z is the ticker. He's

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<v Speaker 2>here in the Bloomberg Interactive Broker's studio. Well, our next

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<v Speaker 2>guest spent more than thirty years at AT and T.

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<v Speaker 2>She ultimately rose to become the CEO of AT and

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<v Speaker 2>T Business. She was the first woman and first woman

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<v Speaker 2>of color CEO in the company's history. Now she's on

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<v Speaker 2>the boards of three m CSX and Franklin Covey. She's

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<v Speaker 2>a senior Fellow and abject professor at Northwestern's Kellogg School

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<v Speaker 2>of Management. Oh, and she's got a brand new book out.

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<v Speaker 2>It's called Lead Bigger, The Transformative Power of Inclusion. Please

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<v Speaker 2>to have with us An Chow here in our Bloomberg

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<v Speaker 2>Interactive Brokers studio and how are you welcome?

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<v Speaker 4>Thank you so much, Tim, it's great to be here

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<v Speaker 4>with you.

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<v Speaker 2>Hey, we got a great big chunk of time, so

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<v Speaker 2>we're going to get to the book in a few minutes.

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<v Speaker 2>But we'd be remiss, after more than thirty years in

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<v Speaker 2>the telecom business if we didn't talk a little bit

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<v Speaker 2>about what's going on out there, because it's kind of

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<v Speaker 2>wild with the news that you have. Verizon last week

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<v Speaker 2>announcing a deal for Frontier sort of getting more into

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<v Speaker 2>the broadband space. This deal was a little prizing to

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<v Speaker 2>me because I thought wireless was really the future that

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<v Speaker 2>these companies are going for. Fiber is so expensive to install,

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<v Speaker 2>to maintain, to get a tech out there to help

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<v Speaker 2>you hook it up to your home. What's going on

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<v Speaker 2>out there?

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<v Speaker 4>Yeah?

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<v Speaker 6>So, Tim, as you know, I've been out of the

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<v Speaker 6>industry for a couple of years, a.

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<v Speaker 2>Couple of years, but I'm sure you still follow it

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<v Speaker 2>a little bit right.

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<v Speaker 6>A little bit, a little bit, But what I would

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<v Speaker 6>say is that, you know, convergence is really where it's at.

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<v Speaker 6>You know, as you think about the wireless network and

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<v Speaker 6>wireless capabilities.

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<v Speaker 4>Yes, I mean.

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<v Speaker 6>That's that's that's critical to the functioning of society, But

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<v Speaker 6>ultimately it all comes down to a fiber network, comes

0:10:37.720 --> 0:10:39.400
<v Speaker 6>down to a wired network as part.

0:10:39.200 --> 0:10:40.120
<v Speaker 4>Of that infrastructure.

0:10:40.440 --> 0:10:43.200
<v Speaker 6>So that's uh, you know, that's what I think. You

0:10:43.200 --> 0:10:46.280
<v Speaker 6>know we're seeing out there is that coming together and

0:10:46.360 --> 0:10:48.199
<v Speaker 6>you know, I'd love an opportunity to talk about this

0:10:48.360 --> 0:10:50.040
<v Speaker 6>leadership in general and you know, inclusion.

0:10:50.160 --> 0:10:51.959
<v Speaker 2>Oh yeah, well, well well we're gonna we got a

0:10:52.000 --> 0:10:53.360
<v Speaker 2>lot of time, we're gonna we're gonna get to that.

0:10:53.400 --> 0:10:57.760
<v Speaker 2>But but but I just thought I thought that with

0:10:57.760 --> 0:11:00.200
<v Speaker 2>with how expensive fiber is and with the advanced that

0:11:00.200 --> 0:11:05.080
<v Speaker 2>we've made in wireless, moving forward, we'd see more wireless

0:11:05.120 --> 0:11:08.240
<v Speaker 2>nodes than you know, people digging fiber. Are you saying

0:11:08.240 --> 0:11:10.199
<v Speaker 2>that we're still going to be having fiber coming into

0:11:10.240 --> 0:11:12.480
<v Speaker 2>homes and businesses and not going to be going wireless?

0:11:12.600 --> 0:11:13.120
<v Speaker 4>Now what I'm saying.

0:11:13.160 --> 0:11:15.320
<v Speaker 6>What I'm saying is that the way that networks will

0:11:15.360 --> 0:11:17.880
<v Speaker 6>continue to evolve as they always have will be based

0:11:17.920 --> 0:11:21.200
<v Speaker 6>on the latest technologies, right, and the demands of the marketplace. Right.

0:11:21.280 --> 0:11:23.400
<v Speaker 4>Certainly, with the needs for.

0:11:23.559 --> 0:11:26.440
<v Speaker 6>Storage and the high capacity computing and the emergence of AI,

0:11:26.920 --> 0:11:29.000
<v Speaker 6>there will always be a need for networks and a

0:11:29.080 --> 0:11:31.840
<v Speaker 6>high capacity, high powered, you know, fast networks.

0:11:32.160 --> 0:11:34.960
<v Speaker 4>And so all I'm saying is that as the technology.

0:11:34.400 --> 0:11:37.200
<v Speaker 6>Evolves, that's where it will be, right And ultimately, if

0:11:37.240 --> 0:11:39.760
<v Speaker 6>you look at any network, right, a mobile network, it

0:11:39.840 --> 0:11:43.839
<v Speaker 6>includes stuff in the ground, it includes wired capabilities. That's

0:11:43.840 --> 0:11:45.640
<v Speaker 6>all I'm saying. And I'm sure you could have plenty

0:11:45.640 --> 0:11:47.720
<v Speaker 6>of other experts who could talk about costs in a

0:11:47.760 --> 0:11:49.480
<v Speaker 6>much more specific way than I could.

0:11:49.640 --> 0:11:51.280
<v Speaker 3>Well, I am curious to talk a little bit more

0:11:51.280 --> 0:11:54.720
<v Speaker 3>about AI. AI is in every conversation. We talk about

0:11:54.720 --> 0:11:57.160
<v Speaker 3>it all the time, How it relates to different industries.

0:11:57.600 --> 0:12:01.360
<v Speaker 3>Of course, mostly you know, we talk about it in

0:12:01.480 --> 0:12:03.960
<v Speaker 3>terms of the chip makers and sort of the picks

0:12:03.960 --> 0:12:06.400
<v Speaker 3>and shovels right now, maybe a little bit with the

0:12:06.440 --> 0:12:09.000
<v Speaker 3>iPhone given what we heard yesterday, how do you think

0:12:09.040 --> 0:12:11.880
<v Speaker 3>it'll affect AT and T in the industry of course

0:12:11.960 --> 0:12:12.600
<v Speaker 3>that they sit in.

0:12:13.080 --> 0:12:15.320
<v Speaker 4>Yeah, so, Katie, I wouldn't say that I'm the expert.

0:12:15.120 --> 0:12:17.080
<v Speaker 3>Right, right, just broadus strokes.

0:12:17.200 --> 0:12:18.880
<v Speaker 6>Yeah, so I mean I can talk about what I

0:12:18.920 --> 0:12:22.400
<v Speaker 6>think ABOUTI and how it will impact.

0:12:22.080 --> 0:12:24.360
<v Speaker 4>The need to be even more inclusive if you will, right.

0:12:24.679 --> 0:12:27.800
<v Speaker 6>And so what AI does, It helps us and gives

0:12:27.880 --> 0:12:30.600
<v Speaker 6>us as you know, as humans, as leaders, the opportunity

0:12:30.679 --> 0:12:34.080
<v Speaker 6>to actually advance our human skills, right, which means that

0:12:34.520 --> 0:12:37.360
<v Speaker 6>because AI will help us with more basic computing tasks,

0:12:37.440 --> 0:12:41.520
<v Speaker 6>help elevate our intelligence, no pun intended, pun intended, we

0:12:41.640 --> 0:12:43.600
<v Speaker 6>as leaders have now got to figure out what are

0:12:43.640 --> 0:12:45.719
<v Speaker 6>the kinds of skill sets we need to develop in

0:12:45.760 --> 0:12:48.320
<v Speaker 6>our people, what kind of talent we need to complement

0:12:48.360 --> 0:12:51.080
<v Speaker 6>and utilize those tools that are now just simply emerging

0:12:51.440 --> 0:12:54.439
<v Speaker 6>across every industry and every business In a way, so

0:12:54.679 --> 0:12:58.679
<v Speaker 6>the actual calling for bigger leadership is more important now

0:12:58.679 --> 0:12:59.800
<v Speaker 6>today than it has ever been.

0:13:00.080 --> 0:13:00.439
<v Speaker 1>Mm hmm.

0:13:01.160 --> 0:13:04.079
<v Speaker 2>Do you think about I'm just thinking about, like how

0:13:04.080 --> 0:13:07.720
<v Speaker 2>many things around our home we plug in and charge

0:13:08.080 --> 0:13:14.800
<v Speaker 2>and are connected to the network. Is is that do

0:13:14.880 --> 0:13:18.040
<v Speaker 2>we see you talk about convergence? Do we see more

0:13:18.080 --> 0:13:22.840
<v Speaker 2>and more individual items connected to the network? The Apple Watch?

0:13:22.880 --> 0:13:25.800
<v Speaker 2>For example, you're in a garment, but I'm pointing because

0:13:25.800 --> 0:13:26.960
<v Speaker 2>you do have a somewhat of a smart Watch. But

0:13:27.000 --> 0:13:28.720
<v Speaker 2>that's not that's not connected to the network, that's like

0:13:28.720 --> 0:13:30.959
<v Speaker 2>connected to your phone, right, Yeah, yeah, you can get

0:13:30.960 --> 0:13:32.800
<v Speaker 2>the Apple Watch connected to the network. You're you know,

0:13:32.800 --> 0:13:35.960
<v Speaker 2>you're paying more for for each each additional advice device

0:13:36.000 --> 0:13:37.559
<v Speaker 2>that you add on. Or are we going to see

0:13:37.559 --> 0:13:40.520
<v Speaker 2>a convergence within within hardware and we're going to see

0:13:40.760 --> 0:13:42.400
<v Speaker 2>fewer devices but doing more.

0:13:42.679 --> 0:13:42.880
<v Speaker 4>Yeah.

0:13:42.880 --> 0:13:44.720
<v Speaker 6>Again I'm not a hardware expert, but what I do

0:13:44.800 --> 0:13:46.760
<v Speaker 6>believe will happen is right, there is more And this

0:13:46.800 --> 0:13:49.320
<v Speaker 6>is really what AI and computing is all about.

0:13:49.360 --> 0:13:51.320
<v Speaker 4>It's about the data. It's about the intelligence. Right.

0:13:51.400 --> 0:13:55.080
<v Speaker 6>So, as we see a more need for data, whether

0:13:55.120 --> 0:13:58.120
<v Speaker 6>that's in how healthcare evolves, right, so the watch, fitness

0:13:58.320 --> 0:14:02.520
<v Speaker 6>and health, health monitoring, or in other aspects of you know,

0:14:02.600 --> 0:14:06.280
<v Speaker 6>monitoring your water levels or your utilities. These are all

0:14:06.280 --> 0:14:09.280
<v Speaker 6>things where if more data is more helpful to us

0:14:09.400 --> 0:14:12.440
<v Speaker 6>as a society, that innovation will occur. Right. There will

0:14:12.480 --> 0:14:15.960
<v Speaker 6>be more connected things and that will help generate you know,

0:14:16.080 --> 0:14:18.120
<v Speaker 6>more need for data, more need for computing, and more

0:14:18.160 --> 0:14:19.440
<v Speaker 6>need for connectivity.

0:14:19.520 --> 0:14:21.480
<v Speaker 2>Okay, so how how do you make sense of all

0:14:21.480 --> 0:14:23.280
<v Speaker 2>this data that is out there?

0:14:24.120 --> 0:14:24.600
<v Speaker 4>It makes sense?

0:14:24.880 --> 0:14:26.320
<v Speaker 2>Yeah, I mean how does a company make sense of

0:14:26.320 --> 0:14:28.160
<v Speaker 2>all this data? How does a leader make sense of

0:14:28.200 --> 0:14:30.800
<v Speaker 2>all this data? Because if you think about everything that's

0:14:30.920 --> 0:14:34.360
<v Speaker 2>monitored today, you have so many inputs. I mean, you

0:14:34.360 --> 0:14:37.320
<v Speaker 2>could probably as the CEO of a company, have an

0:14:37.360 --> 0:14:39.400
<v Speaker 2>understanding of when people are badging in, when people are

0:14:39.440 --> 0:14:42.360
<v Speaker 2>badging out, when they're more engaged, when they're not engaged.

0:14:42.480 --> 0:14:44.400
<v Speaker 2>A lot of this has to do with how you

0:14:44.440 --> 0:14:47.920
<v Speaker 2>create a workforce that is aligned with what you want

0:14:47.960 --> 0:14:48.640
<v Speaker 2>to accomplish.

0:14:48.840 --> 0:14:51.240
<v Speaker 6>Yeah, absolutely, right, right, And so the first the first

0:14:51.280 --> 0:14:54.520
<v Speaker 6>part of biger leadership of inclusive leadership. And let me

0:14:54.560 --> 0:14:57.520
<v Speaker 6>first say what if what is inclusive leadership? It is

0:14:57.560 --> 0:14:59.880
<v Speaker 6>simply and leading bigger is simply about widening your person

0:15:00.480 --> 0:15:02.880
<v Speaker 6>to have greater performance and impact. That's all that is, right.

0:15:02.920 --> 0:15:05.800
<v Speaker 6>But the part of that widening of your perspective is

0:15:06.280 --> 0:15:10.600
<v Speaker 6>being able to handle and process even yourself as a human,

0:15:10.920 --> 0:15:14.200
<v Speaker 6>more data sources, right, surround yourself with more different people,

0:15:14.760 --> 0:15:17.520
<v Speaker 6>surround yourself with more different data sources, different different media

0:15:17.560 --> 0:15:20.920
<v Speaker 6>and otherwise, and that will be absolutely key as relates

0:15:20.960 --> 0:15:23.840
<v Speaker 6>to how to lead forward and you know, get ahead

0:15:23.840 --> 0:15:25.080
<v Speaker 6>of you know where you need to go.

0:15:25.600 --> 0:15:28.000
<v Speaker 2>Speaking of getting where you need to go, I'm always

0:15:28.320 --> 0:15:31.560
<v Speaker 2>so interested in people who spend almost their entire careers

0:15:31.600 --> 0:15:34.560
<v Speaker 2>at a single company, especially. I brought this up yesterday,

0:15:34.640 --> 0:15:35.000
<v Speaker 2>we did.

0:15:35.080 --> 0:15:37.840
<v Speaker 3>Yeah, we were speaking, of course, the former CEO of Dow.

0:15:38.280 --> 0:15:41.040
<v Speaker 2>Yeah, and he spent more. He spent thirty two years,

0:15:41.120 --> 0:15:43.880
<v Speaker 2>just like you did at DOO. But it's so hard

0:15:43.920 --> 0:15:47.960
<v Speaker 2>to find somebody early on in their career, except for Katie,

0:15:48.000 --> 0:15:49.960
<v Speaker 2>who spent their entire career at a single company.

0:15:50.280 --> 0:15:51.040
<v Speaker 3>Is that right, Bloomberg?

0:15:51.240 --> 0:15:53.000
<v Speaker 2>Yeah, yeah, Katie was born here.

0:15:52.880 --> 0:15:55.800
<v Speaker 3>Born in this building. I don't actually leave. Okay, okay,

0:15:55.920 --> 0:15:56.400
<v Speaker 3>I live here.

0:15:56.440 --> 0:15:58.080
<v Speaker 4>But you had a long way to go before thirty

0:15:58.120 --> 0:15:58.560
<v Speaker 4>two years.

0:15:58.720 --> 0:16:02.920
<v Speaker 3>Yeah, got eight in the bath. I'm on my way.

0:16:03.320 --> 0:16:06.760
<v Speaker 2>But do you think that? And you teach school, You

0:16:06.800 --> 0:16:10.000
<v Speaker 2>teach business school students. So do you see that still

0:16:10.560 --> 0:16:14.160
<v Speaker 2>as a typical career path for somebody or do you

0:16:14.200 --> 0:16:16.120
<v Speaker 2>see them jumping around more? Yeah?

0:16:16.160 --> 0:16:18.440
<v Speaker 6>So, I do actually get this question quite frequently. Or

0:16:18.560 --> 0:16:21.920
<v Speaker 6>do we see the younger workforce, the emerging force, having

0:16:21.920 --> 0:16:23.480
<v Speaker 6>this idea that they're going to be in a place

0:16:23.520 --> 0:16:24.720
<v Speaker 6>for thirty plus years? Right?

0:16:24.840 --> 0:16:26.160
<v Speaker 4>The answer is absolutely not right.

0:16:26.200 --> 0:16:28.880
<v Speaker 6>I mean, I think that the pace of change today

0:16:29.360 --> 0:16:31.320
<v Speaker 6>is nothing like we've ever seen it. I think that

0:16:31.360 --> 0:16:35.200
<v Speaker 6>there is a desire and a transparency for what opportunity

0:16:35.280 --> 0:16:37.040
<v Speaker 6>is out there in today's workforce. I happen to have

0:16:37.080 --> 0:16:39.640
<v Speaker 6>two gen Z daughters, so I spent yeah, yeah, I do.

0:16:39.760 --> 0:16:42.440
<v Speaker 6>I do and spend plenty of time with gen zers.

0:16:42.520 --> 0:16:42.640
<v Speaker 7>Right.

0:16:42.680 --> 0:16:46.720
<v Speaker 6>And what I'm so excited about, so hopeful about, is

0:16:46.760 --> 0:16:49.960
<v Speaker 6>the fact that they are even more courageous and bold

0:16:50.000 --> 0:16:51.320
<v Speaker 6>about what they want and what they don't want.

0:16:51.400 --> 0:16:51.560
<v Speaker 1>Right.

0:16:51.560 --> 0:16:53.680
<v Speaker 6>I know plenty of gen Zers who will only work

0:16:54.040 --> 0:16:56.560
<v Speaker 6>in a work environment that's hybrid as an example, right,

0:16:56.600 --> 0:16:58.440
<v Speaker 6>And that is a requirement. Do you rather not have

0:16:58.480 --> 0:17:01.000
<v Speaker 6>a job than hybrid?

0:17:01.240 --> 0:17:01.400
<v Speaker 1>Right?

0:17:01.480 --> 0:17:04.160
<v Speaker 6>And so that is something that as a old gen

0:17:04.359 --> 0:17:06.920
<v Speaker 6>x er I would have never I would have never

0:17:07.160 --> 0:17:10.720
<v Speaker 6>embraced right. I would have said, Hey, my job is

0:17:10.720 --> 0:17:13.080
<v Speaker 6>like my foremost thing. My job is necessary to have

0:17:13.119 --> 0:17:15.200
<v Speaker 6>the life I want to live, as opposed to knowing

0:17:15.240 --> 0:17:17.760
<v Speaker 6>what I wanted in my life and then having my

0:17:17.880 --> 0:17:20.320
<v Speaker 6>job fit that. So I don't think it's a paradigm,

0:17:20.359 --> 0:17:23.600
<v Speaker 6>Tim or Katie that long term loyalty. But what I

0:17:23.600 --> 0:17:25.919
<v Speaker 6>think that puts the pressure that puts on bigger leaders

0:17:26.640 --> 0:17:28.960
<v Speaker 6>is we have to we have to lead differently.

0:17:28.960 --> 0:17:30.640
<v Speaker 4>We have to evolve with the times, right, you.

0:17:30.600 --> 0:17:34.520
<v Speaker 6>Can't count on institutional knowledge that is indigenous over the decades.

0:17:35.160 --> 0:17:37.280
<v Speaker 6>And in fact, when you think about long term planning

0:17:37.320 --> 0:17:40.320
<v Speaker 6>from a strategic standpoint, you know, can we really predict

0:17:40.359 --> 0:17:42.560
<v Speaker 6>what's going to happen in five years? Yeah, let alone

0:17:42.600 --> 0:17:46.280
<v Speaker 6>five Right, So fundamentally the pace of everything has accelerated.

0:17:46.400 --> 0:17:49.040
<v Speaker 3>I'm so glad you brought up the hybrid point because

0:17:49.040 --> 0:17:50.760
<v Speaker 3>I do think that. I mean, you think about the

0:17:51.680 --> 0:17:55.360
<v Speaker 3>effects of the pandemic, maybe some of the lasting changes

0:17:55.440 --> 0:17:58.600
<v Speaker 3>is that hybrid structure. I mean, in my own life,

0:17:58.680 --> 0:18:00.480
<v Speaker 3>I think about the time. I still spend a lot

0:18:00.480 --> 0:18:02.520
<v Speaker 3>of time at the office, But I used to be here,

0:18:02.680 --> 0:18:05.320
<v Speaker 3>you know, eight to six pm every single day, and

0:18:06.440 --> 0:18:07.280
<v Speaker 3>I don't do that anymore.

0:18:07.440 --> 0:18:08.719
<v Speaker 2>But you're still getting those hours out.

0:18:08.760 --> 0:18:10.520
<v Speaker 3>Oh yeah no, But I go home and I work.

0:18:10.720 --> 0:18:11.960
<v Speaker 3>I have to be here every day because you know,

0:18:12.040 --> 0:18:14.240
<v Speaker 3>I'm on air. But and then a lot in my

0:18:14.280 --> 0:18:16.400
<v Speaker 3>personal life, my friends, I have a lot of friends

0:18:16.400 --> 0:18:20.679
<v Speaker 3>who move jobs for that hybrid flexibility. They're all millennials.

0:18:20.720 --> 0:18:24.480
<v Speaker 3>But I when you think about leaders today, I always

0:18:24.480 --> 0:18:26.800
<v Speaker 3>wonder is it sustainable? I mean, do you think that

0:18:26.840 --> 0:18:29.399
<v Speaker 3>those gen zers will fall in line? Or do you

0:18:29.400 --> 0:18:32.960
<v Speaker 3>think that, you know, leadership at big companies today will

0:18:33.000 --> 0:18:36.120
<v Speaker 3>have the desire to be flexible and meet them where

0:18:36.119 --> 0:18:36.440
<v Speaker 3>they are.

0:18:36.920 --> 0:18:39.040
<v Speaker 6>Yeah, well, you know, the very last chapter of my

0:18:39.040 --> 0:18:40.800
<v Speaker 6>book is actually called flexibility.

0:18:41.160 --> 0:18:41.840
<v Speaker 3>Right there you go.

0:18:42.080 --> 0:18:45.679
<v Speaker 6>I fundamentally believe that flexibility is here to stay, right,

0:18:45.760 --> 0:18:49.600
<v Speaker 6>I personally cannot stand the moniker of return to the

0:18:49.600 --> 0:18:53.120
<v Speaker 6>office or back to the office. Has anybody have actually

0:18:53.160 --> 0:18:55.280
<v Speaker 6>found a way to go back to the past.

0:18:55.720 --> 0:18:58.119
<v Speaker 2>No, I dock in back to the future.

0:18:58.160 --> 0:19:00.439
<v Speaker 4>That's right. I actually with the DeLorean and a right,

0:19:00.480 --> 0:19:01.000
<v Speaker 4>you can do it.

0:19:01.200 --> 0:19:04.120
<v Speaker 2>That's capacity.

0:19:04.800 --> 0:19:09.240
<v Speaker 6>Lost capacity can do anything. Jigga wats however possibly have?

0:19:09.760 --> 0:19:11.919
<v Speaker 6>So But on that note, right, what leaders have to

0:19:11.960 --> 0:19:14.360
<v Speaker 6>do now? And nobody has been taught this right, how

0:19:14.359 --> 0:19:16.639
<v Speaker 6>to lead in this way. Nobody's been taught how to

0:19:16.680 --> 0:19:20.040
<v Speaker 6>deal with a workforce that is geographically disperse, you know,

0:19:20.119 --> 0:19:23.679
<v Speaker 6>a combination of different modalities which could change every single

0:19:23.760 --> 0:19:26.280
<v Speaker 6>day who is in a work site versus.

0:19:25.960 --> 0:19:29.520
<v Speaker 4>Who is not. So, in my view, flexibilities here to stay.

0:19:29.560 --> 0:19:33.200
<v Speaker 6>It's here to stay because we want as leaders access

0:19:33.280 --> 0:19:37.120
<v Speaker 6>to the best talent possible. We want access to as

0:19:37.160 --> 0:19:38.680
<v Speaker 6>diverse a customer base as possible.

0:19:38.720 --> 0:19:39.720
<v Speaker 4>We want access to.

0:19:40.280 --> 0:19:44.399
<v Speaker 6>The most diverse, compelling investor base right. And as you know,

0:19:44.440 --> 0:19:47.359
<v Speaker 6>as every generation emerges, every generation.

0:19:47.000 --> 0:19:48.560
<v Speaker 4>Becomes more and more diverse in terms of what.

0:19:48.520 --> 0:19:50.639
<v Speaker 6>Their needs are, you know, the clarity of their of

0:19:50.680 --> 0:19:53.119
<v Speaker 6>their purpose. And it's incumbent upon us as leaders to

0:19:53.160 --> 0:19:55.600
<v Speaker 6>figure out how to operate this way. But what I

0:19:55.640 --> 0:19:59.879
<v Speaker 6>will say is that you have to now treat the

0:20:00.040 --> 0:20:04.480
<v Speaker 6>office or presence with great intention. You cannot just assume

0:20:04.600 --> 0:20:08.720
<v Speaker 6>that because people are present physically in the office, that

0:20:08.760 --> 0:20:11.400
<v Speaker 6>they're more productive, that they're happier, that they're more engaged.

0:20:11.760 --> 0:20:13.920
<v Speaker 6>And I think that's one of the fundamental differences because

0:20:14.000 --> 0:20:15.719
<v Speaker 6>Katie one, who was eight to six, we were right

0:20:15.760 --> 0:20:16.600
<v Speaker 6>when we were when it.

0:20:16.520 --> 0:20:19.040
<v Speaker 4>Was pre COVID, we were all in the office. Engagement

0:20:19.119 --> 0:20:20.920
<v Speaker 4>was a fact because that's the only way we knew

0:20:20.920 --> 0:20:21.360
<v Speaker 4>how to work.

0:20:21.560 --> 0:20:23.280
<v Speaker 2>Sit tight, because we're gonna do some news and then

0:20:23.280 --> 0:20:26.439
<v Speaker 2>we're gonna come back more with Ann Chow. She's the

0:20:26.440 --> 0:20:29.120
<v Speaker 2>author of the new book The Lead Bigger, The Transformative

0:20:29.160 --> 0:20:31.840
<v Speaker 2>Power of Inclusion. She spent more than thirty years at

0:20:31.880 --> 0:20:34.720
<v Speaker 2>AT and T. She's on three boards of publicly traded companies.

0:20:35.520 --> 0:20:39.560
<v Speaker 2>That's next on Bloomberg BusinessWeek. I want to get right

0:20:39.600 --> 0:20:42.040
<v Speaker 2>back to an Chow. She's former CEO at AT and

0:20:42.080 --> 0:20:45.280
<v Speaker 2>T Business. She spent more than thirty years at the company.

0:20:45.320 --> 0:20:48.760
<v Speaker 2>She ultimately rose to become the CEO. She was the

0:20:48.760 --> 0:20:51.440
<v Speaker 2>first woman and first woman of color CEO in the

0:20:51.480 --> 0:20:55.480
<v Speaker 2>company's history. She's on three boards of She's on boards

0:20:55.520 --> 0:20:58.160
<v Speaker 2>of three publicly traded companies, and she's a senior fellow

0:20:58.160 --> 0:21:01.160
<v Speaker 2>and adjunct professor at Northwestern's Calo School of Management. She's

0:21:01.200 --> 0:21:03.719
<v Speaker 2>got a brand new book out. It's called Lead Bigger,

0:21:03.800 --> 0:21:07.680
<v Speaker 2>The Transformative Power of Inclusion. So let's talk a little

0:21:07.680 --> 0:21:12.400
<v Speaker 2>bit about that, because four years ago we'd be sitting

0:21:12.480 --> 0:21:17.560
<v Speaker 2>here having a completely different conversation about inclusion, DEI, the

0:21:17.560 --> 0:21:20.440
<v Speaker 2>way people identify themselves, the way people bring themselves to work.

0:21:20.920 --> 0:21:22.720
<v Speaker 2>But just in the last few months, we've seen this

0:21:23.240 --> 0:21:29.320
<v Speaker 2>huge shift. We got Ford coming out recently and saying,

0:21:30.119 --> 0:21:33.720
<v Speaker 2>along with other companies including Harley Davidson, Lowe's Tractor Supply,

0:21:33.960 --> 0:21:39.160
<v Speaker 2>Deer Brown Foreman, essentially pulling back from pledges to commit

0:21:39.200 --> 0:21:42.080
<v Speaker 2>to diversity, equity and inclusion. Many of them were made

0:21:42.080 --> 0:21:46.320
<v Speaker 2>in the wake of the George Floyd murder, and many

0:21:46.359 --> 0:21:49.760
<v Speaker 2>of these companies have been targeted online to sort of

0:21:49.920 --> 0:21:53.919
<v Speaker 2>roll back these DEI initiatives, How do you view that

0:21:53.960 --> 0:21:54.480
<v Speaker 2>as a leader?

0:21:55.400 --> 0:21:57.840
<v Speaker 6>So as a leader, you know, I will tell you

0:21:57.920 --> 0:22:01.360
<v Speaker 6>tim that and I appreciate the question that I think

0:22:01.400 --> 0:22:03.640
<v Speaker 6>DEI has largely been misunderstood.

0:22:03.720 --> 0:22:07.960
<v Speaker 4>I personally don't like the acronym because it, you.

0:22:08.000 --> 0:22:11.040
<v Speaker 6>Know, in some circles it means one thing, when it's

0:22:11.040 --> 0:22:14.520
<v Speaker 6>actually three different things with it's diversity, equity, and inclusion.

0:22:15.200 --> 0:22:15.399
<v Speaker 4>You know.

0:22:15.480 --> 0:22:17.359
<v Speaker 6>My view of that is that diversity is just simply

0:22:17.359 --> 0:22:19.959
<v Speaker 6>a reality of the modern world. Right, every generation that

0:22:20.040 --> 0:22:22.480
<v Speaker 6>comes forward becomes more and more diverse. There are many

0:22:22.480 --> 0:22:26.680
<v Speaker 6>different dimensions to diversity, you know. Equity is just about fairness,

0:22:26.760 --> 0:22:28.960
<v Speaker 6>and inclusion is the topic. As to what I wrote

0:22:28.960 --> 0:22:32.200
<v Speaker 6>a book, right, inclusion means wide being your perspective by

0:22:32.200 --> 0:22:35.280
<v Speaker 6>including everyone that you know that is in your ecosystem,

0:22:35.440 --> 0:22:39.640
<v Speaker 6>everyone to have better performance and better impact. So where

0:22:39.680 --> 0:22:44.239
<v Speaker 6>I think DEI is misunderstood is that it has in

0:22:44.280 --> 0:22:49.160
<v Speaker 6>some circles been now interpreted as issues of representation based

0:22:49.160 --> 0:22:52.120
<v Speaker 6>on gender and race alone at the cost of everything else,

0:22:52.440 --> 0:22:55.840
<v Speaker 6>which is not at all what each of those words is,

0:22:55.960 --> 0:22:59.840
<v Speaker 6>nor what inclusive leadership is about, you know, and I'm

0:22:59.840 --> 0:23:02.960
<v Speaker 6>sure sure that those companies you know had reasons for

0:23:03.040 --> 0:23:05.960
<v Speaker 6>making the decisions they did. I'm often asked advice on

0:23:06.000 --> 0:23:08.320
<v Speaker 6>this topic from leaders across different businesses, and this is

0:23:08.359 --> 0:23:11.399
<v Speaker 6>the advice that I give them, which is, you have

0:23:11.440 --> 0:23:13.680
<v Speaker 6>to start with understanding what the purpose of your business

0:23:13.720 --> 0:23:16.560
<v Speaker 6>is as well as what your value system is. You

0:23:16.560 --> 0:23:18.560
<v Speaker 6>also have to be very very clear about how performance

0:23:18.600 --> 0:23:22.520
<v Speaker 6>is measured. And your stakeholders are not all stakeholders at

0:23:22.560 --> 0:23:25.120
<v Speaker 6>any time are you know, are created equal And one

0:23:25.160 --> 0:23:27.199
<v Speaker 6>of your jobs as a leader is to mitigate and

0:23:27.240 --> 0:23:31.800
<v Speaker 6>manage risk, and so no doubt there are reasons.

0:23:31.440 --> 0:23:35.080
<v Speaker 4>For why those companies made those decisions. And I think

0:23:35.119 --> 0:23:36.879
<v Speaker 4>that each of us as leaders has just got to

0:23:36.920 --> 0:23:40.080
<v Speaker 4>be prepared for us. We serve a set of stakeholders.

0:23:40.000 --> 0:23:44.640
<v Speaker 6>That we intentionally make sure that we message and care

0:23:44.720 --> 0:23:47.280
<v Speaker 6>for the other stakeholders who may be impacted in those decisions.

0:23:47.400 --> 0:23:50.840
<v Speaker 2>And it's a pretty nuanced and pretty nuanced communications coming

0:23:50.840 --> 0:23:53.960
<v Speaker 2>from different companies. So I want to clarify what Ford did. Recently,

0:23:54.760 --> 0:23:57.119
<v Speaker 2>Jim Farley wrote in a note to employees that the

0:23:57.119 --> 0:23:59.800
<v Speaker 2>external and legal environment related to political and social issues

0:23:59.800 --> 0:24:02.400
<v Speaker 2>cantinues to evolve and the company no longer will speak

0:24:02.400 --> 0:24:04.800
<v Speaker 2>publicly on polarizing issuesbout the day.

0:24:05.080 --> 0:24:07.800
<v Speaker 3>Well to that point, I mean, this conversation that we're

0:24:07.800 --> 0:24:10.840
<v Speaker 3>currently having in society around DEI and this pullback that

0:24:10.840 --> 0:24:13.320
<v Speaker 3>we're seeing from certain companies, it kind of reminds me

0:24:13.359 --> 0:24:16.000
<v Speaker 3>about ESG, for example. I mean, there was a whole

0:24:16.040 --> 0:24:19.560
<v Speaker 3>kerfuffle over ESG a couple of years ago. And you

0:24:19.600 --> 0:24:23.320
<v Speaker 3>think about these three letter acronyms. You could look at

0:24:23.359 --> 0:24:27.320
<v Speaker 3>these different conversations and say, it's inevitable that these sort

0:24:27.359 --> 0:24:30.840
<v Speaker 3>of conversations become politicized, and it's hard for the c

0:24:30.920 --> 0:24:34.040
<v Speaker 3>suite to navigate around that. Do you think it's inevitable

0:24:34.200 --> 0:24:35.600
<v Speaker 3>this politicization?

0:24:36.840 --> 0:24:38.159
<v Speaker 4>Don't? I don't necessarily? Right?

0:24:38.200 --> 0:24:40.400
<v Speaker 6>In my view, leadership is a choice that we all make.

0:24:40.960 --> 0:24:42.879
<v Speaker 6>Leadership has no gender, it has no age, it has

0:24:42.920 --> 0:24:45.159
<v Speaker 6>no color, it has no politics, that has no religion, right,

0:24:45.200 --> 0:24:48.919
<v Speaker 6>And leadership is all about rallying and aligning up a

0:24:48.920 --> 0:24:51.800
<v Speaker 6>group of people to go get something done, to do work.

0:24:51.880 --> 0:24:56.280
<v Speaker 6>That's what it has always been. You know, I've never

0:24:56.320 --> 0:24:59.080
<v Speaker 6>been a you know, sort of political kind of person.

0:25:00.000 --> 0:25:02.600
<v Speaker 6>I do think that acronyms are problematic, right, I mean,

0:25:02.640 --> 0:25:05.800
<v Speaker 6>certainly I come from an industry where acronyms are all

0:25:05.800 --> 0:25:08.320
<v Speaker 6>over the place, and well, you know, I think we

0:25:08.400 --> 0:25:12.200
<v Speaker 6>as humans also have this need to simplify oversimplify things, right,

0:25:12.560 --> 0:25:15.920
<v Speaker 6>And so you know, inclusion is so much more than

0:25:16.400 --> 0:25:20.280
<v Speaker 6>just representation. It's about an environment that you create to

0:25:20.320 --> 0:25:22.960
<v Speaker 6>wind your perspective, to look at new data sources, to

0:25:23.400 --> 0:25:25.960
<v Speaker 6>you know, surround yourself with different people, to advance your business,

0:25:25.960 --> 0:25:29.480
<v Speaker 6>to innovate, to grow right, to build a contemporary workforce

0:25:29.520 --> 0:25:30.240
<v Speaker 6>that will compete not.

0:25:30.280 --> 0:25:31.360
<v Speaker 4>Just today but tomorrow.

0:25:31.600 --> 0:25:34.560
<v Speaker 6>It's all of those things that make really just good

0:25:34.600 --> 0:25:38.760
<v Speaker 6>business sense, right. And are gender and race included in

0:25:38.800 --> 0:25:41.160
<v Speaker 6>that scope, Yes, but it's not just that.

0:25:41.520 --> 0:25:44.080
<v Speaker 2>Do you think companies should speak out on issues that

0:25:44.080 --> 0:25:45.400
<v Speaker 2>are not related to their businesses?

0:25:45.760 --> 0:25:46.920
<v Speaker 4>I do not. I do not.

0:25:47.119 --> 0:25:50.840
<v Speaker 6>I feel very strongly that companies and leaders need to

0:25:50.840 --> 0:25:53.879
<v Speaker 6>stay focused on their purpose, on their values, and on

0:25:53.880 --> 0:25:56.920
<v Speaker 6>their stakeholders right and how performance is being measured. And

0:25:57.520 --> 0:26:00.520
<v Speaker 6>you know that doesn't mean that there are issues. If

0:26:00.560 --> 0:26:04.440
<v Speaker 6>there are issues out there that are that are causing you,

0:26:04.600 --> 0:26:07.159
<v Speaker 6>or they that they directly go against your purpose and

0:26:07.200 --> 0:26:09.320
<v Speaker 6>your values, then you are in fact compelled to right

0:26:09.320 --> 0:26:11.840
<v Speaker 6>because you're staying focused on that business purpose. I don't

0:26:11.880 --> 0:26:15.800
<v Speaker 6>necessarily feel that leaders should feel compelled to wade into

0:26:15.880 --> 0:26:17.920
<v Speaker 6>every water, you know, every step of waters. It's a

0:26:18.040 --> 0:26:20.760
<v Speaker 6>very it's a very personal decision I think to do. So,

0:26:21.160 --> 0:26:22.600
<v Speaker 6>you know, each one of us are faced with that.

0:26:23.000 --> 0:26:25.840
<v Speaker 6>Even though on social media profiles it's always views on

0:26:25.840 --> 0:26:28.960
<v Speaker 6>my own, when you're a leader of an organization, a team,

0:26:29.080 --> 0:26:31.919
<v Speaker 6>a big company, your views.

0:26:31.680 --> 0:26:33.359
<v Speaker 4>Are not just your own.

0:26:33.480 --> 0:26:34.840
<v Speaker 2>So how do you balance that with some of the

0:26:34.840 --> 0:26:37.840
<v Speaker 2>contingents issues that are important to voters? For example, like

0:26:38.280 --> 0:26:41.960
<v Speaker 2>I don't know different regulations around a woman's right to

0:26:42.040 --> 0:26:43.760
<v Speaker 2>choose in different states, Like how do you how do

0:26:43.800 --> 0:26:46.080
<v Speaker 2>you figure that out in a presidential election?

0:26:46.320 --> 0:26:46.520
<v Speaker 4>Yeah?

0:26:46.600 --> 0:26:50.000
<v Speaker 6>Yeah, So what what I know I will be listening

0:26:50.040 --> 0:26:53.080
<v Speaker 6>for tonight, you know, is I will be listening for

0:26:53.119 --> 0:26:57.040
<v Speaker 6>bigger leadership. I will be listening for leadership that you know,

0:26:57.080 --> 0:27:00.520
<v Speaker 6>focuses on individual rights but also focuses on what is

0:27:00.600 --> 0:27:03.840
<v Speaker 6>right for our country as relates to policies and programs.

0:27:03.840 --> 0:27:06.160
<v Speaker 6>And like I said, leadership has no politics, all right,

0:27:06.280 --> 0:27:09.840
<v Speaker 6>leadership just is. I will also say that leadership is

0:27:09.880 --> 0:27:13.119
<v Speaker 6>about leading all the people, not just the people who

0:27:13.200 --> 0:27:15.040
<v Speaker 6>may agree with you. And I think that's what inclusive

0:27:15.080 --> 0:27:17.520
<v Speaker 6>leadership is all about. So that's what I'm going to

0:27:17.560 --> 0:27:18.880
<v Speaker 6>be listening for tonight.

0:27:18.680 --> 0:27:22.080
<v Speaker 2>And chall former CEO of AT and T Business. She's

0:27:22.119 --> 0:27:25.000
<v Speaker 2>also the author of the new book Lead Bigger, The

0:27:25.040 --> 0:27:28.760
<v Speaker 2>Transformative Power of Inclusion. She joins us here in the

0:27:28.760 --> 0:27:31.960
<v Speaker 2>Bloomberg Interactive Brokers studio.

0:27:32.640 --> 0:27:36.520
<v Speaker 1>This is Bloomberg Business Week with Carol Messer and Tim

0:27:36.560 --> 0:27:39.560
<v Speaker 1>Stenebeck on Bloomberg Radio and television.

0:27:41.520 --> 0:27:44.119
<v Speaker 2>It is Bloomberg Business Week. That is Katie Grafeld in

0:27:44.160 --> 0:27:47.560
<v Speaker 2>for Carol Masser. I'm Tim STANEVIEK Katie, what are you

0:27:47.600 --> 0:27:48.640
<v Speaker 2>doing tonight at eight o'clock?

0:27:49.600 --> 0:27:53.280
<v Speaker 3>I told you already. I'm taking magnesium. I'm taking my miltonin.

0:27:54.400 --> 0:27:57.520
<v Speaker 3>I will watch a little bit of our coverage. Of course,

0:27:57.520 --> 0:27:59.720
<v Speaker 3>the debate doesn't start until nine pm, but we're going

0:27:59.760 --> 0:28:02.720
<v Speaker 3>to have some great coverage on Bloomberg TV and Radio.

0:28:02.920 --> 0:28:07.000
<v Speaker 3>Klee Lines, Joe Matthew, David Gura. What an all star lineup?

0:28:07.520 --> 0:28:08.320
<v Speaker 2>That was perfect?

0:28:08.400 --> 0:28:08.760
<v Speaker 3>Thanks.

0:28:09.280 --> 0:28:10.800
<v Speaker 2>It was very enthusiastic promo.

0:28:11.000 --> 0:28:13.040
<v Speaker 3>Yeah, and it was the best part was that I'm

0:28:13.040 --> 0:28:13.720
<v Speaker 3>being sincere.

0:28:13.760 --> 0:28:14.440
<v Speaker 4>I am excited.

0:28:14.560 --> 0:28:17.280
<v Speaker 2>I'm going to be watching it on the Bloomberg Business

0:28:17.600 --> 0:28:21.479
<v Speaker 2>as you should. Hey. Speaking of politics, Kamala Harris proposing

0:28:21.520 --> 0:28:24.439
<v Speaker 2>a tenfold increase in the small business tax deduction for

0:28:24.520 --> 0:28:26.719
<v Speaker 2>startup costs. It's a new weapon in her arsenal as

0:28:26.760 --> 0:28:28.760
<v Speaker 2>she vised with Donald Trump to show voters who can

0:28:28.800 --> 0:28:32.040
<v Speaker 2>best assuage their anxieties about the economy. Trump, for his part,

0:28:32.240 --> 0:28:35.560
<v Speaker 2>has touted lowering the corporate tax rate to fifteen percent.

0:28:35.640 --> 0:28:38.400
<v Speaker 2>But what is a small business owner to do? What

0:28:38.400 --> 0:28:40.880
<v Speaker 2>are they thinking? To get an understanding of how they're

0:28:40.880 --> 0:28:43.000
<v Speaker 2>thinking about the election, we bring in Elizabeth Gore. She's

0:28:43.040 --> 0:28:47.240
<v Speaker 2>president and CEO of the fintech platform Hello Alice. It's

0:28:47.240 --> 0:28:51.160
<v Speaker 2>a fintech platform for small business owners. Elizabeth joins us

0:28:51.160 --> 0:28:55.080
<v Speaker 2>from San Francisco. Elizabeth, help us understand the visibility that

0:28:55.120 --> 0:28:58.040
<v Speaker 2>you have at Hello Alice into how small business owners

0:28:58.040 --> 0:28:59.040
<v Speaker 2>are thinking about politics.

0:29:00.120 --> 0:29:02.240
<v Speaker 7>Well, how do y'all? I'll probably take a millotone in two,

0:29:02.280 --> 0:29:05.080
<v Speaker 7>so I'm with you. I get it look ed, Hello Elise.

0:29:05.160 --> 0:29:07.600
<v Speaker 7>We serve one point five million small business owners with

0:29:07.720 --> 0:29:10.400
<v Speaker 7>credit loans and different access to capital, and we talk

0:29:10.440 --> 0:29:12.160
<v Speaker 7>to them all the time about what they're thinking, what

0:29:12.160 --> 0:29:15.640
<v Speaker 7>they're worried about. And look, seventy percent of them have

0:29:15.720 --> 0:29:18.400
<v Speaker 7>not decided who they're voting for, and it's based off

0:29:18.440 --> 0:29:24.120
<v Speaker 7>what they're going to hear about policies around taxes, inflation, immigration. However,

0:29:24.720 --> 0:29:27.360
<v Speaker 7>ninety five percent of them have said they are going

0:29:27.400 --> 0:29:30.600
<v Speaker 7>to vote, and that is indicative of previous elections. Small

0:29:30.600 --> 0:29:33.480
<v Speaker 7>business owners have a high propensity of voting. So this

0:29:33.560 --> 0:29:36.120
<v Speaker 7>is a population that both candidates need to pay attention to.

0:29:36.640 --> 0:29:40.560
<v Speaker 3>And it's interesting. I mean that you know, a significant

0:29:40.560 --> 0:29:43.200
<v Speaker 3>portion have not yet decided who they're going to vote for,

0:29:43.240 --> 0:29:45.160
<v Speaker 3>but they're definitely going to vote. I mean, that's sort

0:29:45.200 --> 0:29:49.440
<v Speaker 3>of rais'es mistakes on tonight's debate. What will small business

0:29:49.480 --> 0:29:52.680
<v Speaker 3>owners be looking for in terms of topics that they

0:29:52.680 --> 0:29:55.200
<v Speaker 3>want to hear about from Kamala Harrison Donald Trump.

0:29:56.080 --> 0:29:58.840
<v Speaker 7>Look, there are thirty three million small businesses in this country.

0:29:58.880 --> 0:30:01.480
<v Speaker 7>We have five times not opening than the history of

0:30:01.520 --> 0:30:04.920
<v Speaker 7>our countries. Is a really critical population. Never one thing

0:30:04.960 --> 0:30:07.320
<v Speaker 7>they want to know is taxes, taxes, taxes, taxes, and

0:30:07.360 --> 0:30:09.880
<v Speaker 7>remember we're not just federal we're looking at state elections,

0:30:09.920 --> 0:30:13.280
<v Speaker 7>local elections as well. The next is inflation. Cost of

0:30:13.360 --> 0:30:17.160
<v Speaker 7>goods matters to these companies. Finally, we think about immigration

0:30:17.200 --> 0:30:20.400
<v Speaker 7>in other terms, but hiring is a massive still ordeal

0:30:20.440 --> 0:30:23.400
<v Speaker 7>post COVID to small business owners. So how they feel

0:30:23.480 --> 0:30:26.000
<v Speaker 7>immigration impacts that is going to be critical.

0:30:26.680 --> 0:30:29.840
<v Speaker 2>Interesting do you have have you done any research on

0:30:30.240 --> 0:30:32.560
<v Speaker 2>how the small business owners feel after a change at

0:30:32.600 --> 0:30:33.320
<v Speaker 2>the top of the ticket.

0:30:34.320 --> 0:30:40.840
<v Speaker 7>You know, it's interesting the undecided was much higher and

0:30:40.880 --> 0:30:43.800
<v Speaker 7>now it's gone lower. So you know, we don't know

0:30:43.880 --> 0:30:46.640
<v Speaker 7>which way that that is pushing, but it definitely was

0:30:46.720 --> 0:30:47.320
<v Speaker 7>a change.

0:30:47.400 --> 0:30:54.040
<v Speaker 2>So okay, so before Biden dropped out, undecided were about

0:30:54.040 --> 0:30:59.400
<v Speaker 2>twenty five percent, right, And yeah, what are undecided now?

0:31:00.200 --> 0:31:01.479
<v Speaker 7>So we're at thirty percent?

0:31:02.560 --> 0:31:04.280
<v Speaker 3>Interesting, so things have changed.

0:31:04.400 --> 0:31:07.320
<v Speaker 7>And look, here's what's really important about that is they

0:31:07.320 --> 0:31:10.280
<v Speaker 7>are really listening tonight of what are those policies And

0:31:10.320 --> 0:31:13.160
<v Speaker 7>you said corporate earlier. There is a big delineation between

0:31:13.240 --> 0:31:16.960
<v Speaker 7>corporate and small business, So that's what they're really listening to.

0:31:17.000 --> 0:31:19.880
<v Speaker 7>Those key words. The vast majority of jobs in this

0:31:19.920 --> 0:31:23.200
<v Speaker 7>country are coming from businesses with less than thirty employees.

0:31:23.280 --> 0:31:26.080
<v Speaker 7>So that's what I'm paying attention to and what our

0:31:26.120 --> 0:31:27.480
<v Speaker 7>customers are paying attention to.

0:31:27.920 --> 0:31:30.040
<v Speaker 3>Yeah, it's a really nice reminder that, I mean, small

0:31:30.040 --> 0:31:32.880
<v Speaker 3>businesses are the lifeblood of this economy. And I want

0:31:32.880 --> 0:31:35.080
<v Speaker 3>to go back to the point you made about immigration.

0:31:35.240 --> 0:31:37.720
<v Speaker 3>Of course that a lot of small business owners will

0:31:37.760 --> 0:31:40.760
<v Speaker 3>be focused on immigration, and of course we are fresh

0:31:40.800 --> 0:31:44.800
<v Speaker 3>off the last month's jobs report, the August jobs report,

0:31:44.800 --> 0:31:47.440
<v Speaker 3>There's been a lot of questions about the labor market.

0:31:47.680 --> 0:31:50.360
<v Speaker 3>What view do you have into how small business owners

0:31:50.360 --> 0:31:53.320
<v Speaker 3>are feeling about labor availability right now?

0:31:53.480 --> 0:31:56.880
<v Speaker 7>Yeah, well, on one one hand, it's exciting because over

0:31:57.000 --> 0:31:59.960
<v Speaker 7>seventy percent of them are hiring right now, so you know,

0:32:00.120 --> 0:32:02.800
<v Speaker 7>that gets me excited that there is growth in the market.

0:32:03.160 --> 0:32:06.160
<v Speaker 7>On the flip side, they are not finding the labor

0:32:06.200 --> 0:32:09.400
<v Speaker 7>they need. We're still in these quote hiring wars in

0:32:09.440 --> 0:32:11.840
<v Speaker 7>their own neighborhoods. And I'm talking about the folks that

0:32:11.920 --> 0:32:15.080
<v Speaker 7>serve y'all every day, your coffee shops, your dry cleaners,

0:32:15.120 --> 0:32:18.760
<v Speaker 7>your auto mechanics. They've got to have labor in order

0:32:18.840 --> 0:32:21.400
<v Speaker 7>to do their jobs for you. So this is a

0:32:21.480 --> 0:32:22.200
<v Speaker 7>major topic.

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<v Speaker 2>You are president and CEO of a business. Have you

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<v Speaker 2>have you decided who you're going to vote for?

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<v Speaker 7>I have, I have, But I am always listening and

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<v Speaker 7>pushing till the day of to make sure that both

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<v Speaker 7>campaigns are going to understand the policies that they need

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<v Speaker 7>to step forward.

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<v Speaker 2>Do you feel like they're understanding the policies that effects

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<v Speaker 2>I think they're owners.

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<v Speaker 7>There's a difference between understanding and listening. Right There's been

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<v Speaker 7>massive shifts at the SBA. There's been lawsuits and litigation

0:32:57.920 --> 0:33:01.200
<v Speaker 7>around Squire, diversity and supply chain, and so we have

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<v Speaker 7>a lot to do. Capital is very expensive right now

0:33:04.320 --> 0:33:07.200
<v Speaker 7>for small business owners. It is not accessible to everyone

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<v Speaker 7>who needs it. I'm a big fan of US veterans

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<v Speaker 7>and they're having a really hard time getting credit and

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<v Speaker 7>loans right now. So there is a lot to talk

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<v Speaker 7>about and a lot to do.

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<v Speaker 2>Elizabeth, really appreciate you taking the time and joining us

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<v Speaker 2>on Bloomberg BusinessWeek. Elizabeth Gore is president and CEO of

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<v Speaker 2>the Fintech platform for Small business Owners. Hello Alex, Hello Alice.

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<v Speaker 2>Excuse me. She joins us from San Francisco.