WEBVTT - TechStuff Classic: TechStuff Clicks on Web Ads

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<v Speaker 1>Welcome to tech Stuff, a production of I Heart Radios

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<v Speaker 1>How Stuff Works. Hey there, and welcome to tech Stuff.

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<v Speaker 1>I'm your host, Jonathan Strickland, and I'm an executive producer

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<v Speaker 1>with How Stuff Works and I heart Radio and I

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<v Speaker 1>love all things tech and it's time for a classic

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<v Speaker 1>episode of text Stuff. This episode, originally published on June twenty,

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<v Speaker 1>two thousand twelve, awful close to my birthday, is called

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<v Speaker 1>tech Stuff Clicks on Web Ads, And as the name suggests,

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<v Speaker 1>Chris Pallette and I sit down to talk about web

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<v Speaker 1>advertising and how web advertising works and the whole revenue

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<v Speaker 1>model behind it. So I hope you enjoy this episode.

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<v Speaker 1>You like stuff on the web, right? Yeah? I mean,

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<v Speaker 1>you know, both of our careers depend heavily, uh. In fact,

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<v Speaker 1>I would say entirely upon upon putting stuff up on

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<v Speaker 1>the web. And the reason why we're able to do

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<v Speaker 1>that is because we can make money by putting stuff

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<v Speaker 1>up on the web. Yes. And the reason why we

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<v Speaker 1>were able to make money putting stuff up on the

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<v Speaker 1>web stems mainly from advertising, yes, And so we wanted

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<v Speaker 1>to talk today a little bit about web advertising. We've

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<v Speaker 1>covered the subject a little bit in previous episodes, but

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<v Speaker 1>we really wanted to kind of dive into it. And

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<v Speaker 1>advertising has a bad rap, and part of that is

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<v Speaker 1>because advertisers have sometimes used very invasive, intrusive or manipulative

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<v Speaker 1>approaches to try and get ads in front of you. Yes,

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<v Speaker 1>and I'd like to point out that this episode is

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<v Speaker 1>brought to you by Chocolate Nibbles now with nine essential

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<v Speaker 1>vitamins and minerals. Yes, we got rid of that other

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<v Speaker 1>non essential vitamin and mineral. Yes, just it was looking

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<v Speaker 1>at us funny and we didn't like its face. But now, yeah,

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<v Speaker 1>we're talking about web advertising and there's good points to

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<v Speaker 1>it and bad points to it. Now, the good points

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<v Speaker 1>are that without web advertising, you'd have to find some

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<v Speaker 1>other way to make money putting content up on the web,

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<v Speaker 1>or else people wouldn't do it, or at least not

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<v Speaker 1>as many people would do it, and certainly not you

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<v Speaker 1>wouldn't see the same level of quality across the web.

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<v Speaker 1>There there'd be, you know, occasionally, there'd be someone who

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<v Speaker 1>would be amazingly talented, who for altruistic reasons, wants to

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<v Speaker 1>share what he or she has come up with on

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<v Speaker 1>the web. And those people will be amazing and their

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<v Speaker 1>content they create would be phenomenal, and it would all

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<v Speaker 1>be done, you know, the effort and the time being

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<v Speaker 1>put in would all be that one person's resources, and

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<v Speaker 1>that would be fantastic. Chances are it wouldn't be their

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<v Speaker 1>day job though, because they wouldn't be since you weren't

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<v Speaker 1>making money off of it. They've got to eat somehow,

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<v Speaker 1>so they would probably be doing something else for forty

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<v Speaker 1>hours a week. And then you think about all the

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<v Speaker 1>sites you regularly go to, a lot of those sites

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<v Speaker 1>are supported through advertising, and so without the ads, those

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<v Speaker 1>sitestone exists, which means that content that we have grown

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<v Speaker 1>so fond of accessing would no longer be there. So

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<v Speaker 1>in that case, advertising plays a very important role. Now,

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<v Speaker 1>of course, you can you can make money with online

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<v Speaker 1>through other ways besides advertising. You could have a subscription

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<v Speaker 1>based service where people have to pay a certain amount

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<v Speaker 1>per unit of time, usually be monthly, but it might

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<v Speaker 1>be you know, six months or a year or whatever.

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<v Speaker 1>You can't even do it smaller units if you really

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<v Speaker 1>wanted to um and make money that way by saying,

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<v Speaker 1>all right, well, you can access the content we create

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<v Speaker 1>on this site if you pay this amount of money

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<v Speaker 1>per this unit of time or or per article some, Um,

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<v Speaker 1>some sites do that, you know where you have Hey,

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<v Speaker 1>if you want to read this article, then it will

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<v Speaker 1>be to to read this one particular story, right. And

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<v Speaker 1>the thing is that the way the web has developed

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<v Speaker 1>over time, people have grown to expect free access us

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<v Speaker 1>to something if it's on the web. Yeah, it's a

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<v Speaker 1>cultural thing. Yeah. The early days of the Internet, I

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<v Speaker 1>mean that the people who were doing this were government

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<v Speaker 1>institutions in the United States and higher learning you know,

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<v Speaker 1>colleges and university so the the content online was specifically

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<v Speaker 1>for those groups and the commercial entities really weren't involved

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<v Speaker 1>in it in the early days. So the people who

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<v Speaker 1>were doing that or or actually you know, some of

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<v Speaker 1>it is from the online services UM. So if you

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<v Speaker 1>had a modem, you could dial up to a bulletin

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<v Speaker 1>board and you may not have to pay a fee,

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<v Speaker 1>and you would join the community there and swap stories

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<v Speaker 1>or you know whatever it is that they talked about. UM.

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<v Speaker 1>But they didn't they might pay a fee, a subscription

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<v Speaker 1>fee to join the BBS or for internet access in

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<v Speaker 1>the early days of the Internet as a commercial sense, UM,

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<v Speaker 1>but they wouldn't be paying for the content. And so

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<v Speaker 1>the idea came about that web advertising could potentially be

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<v Speaker 1>far more effective than traditional forms of advertising. That was

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<v Speaker 1>the initial thought, and the reason for that was that

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<v Speaker 1>if you buy an ad in a magazine, or you

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<v Speaker 1>put on a billboard, or you put in a television show,

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<v Speaker 1>it's a in the ad breaks you have a reasonable

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<v Speaker 1>expectation of a certain number of people that ad is

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<v Speaker 1>going to, UH is going to connect with. Now, whether

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<v Speaker 1>those people are paying attention to the ad, you don't

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<v Speaker 1>know whether if whether or not they pay attention to

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<v Speaker 1>the ad and then go forward and actually act based

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<v Speaker 1>upon what they saw in the ad. You don't know

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<v Speaker 1>that either, but you you what you do know is

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<v Speaker 1>that a certain number of people, based upon the market research,

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<v Speaker 1>are going to see that particular ad. Actually, this seems

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<v Speaker 1>like a good time to bring up a point that

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<v Speaker 1>there are two major types of advertising we're talking about

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<v Speaker 1>here too. Um. Direct response is the type of advertising

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<v Speaker 1>debt does encourage you to do something like if you

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<v Speaker 1>were going to UH listen to the podcast and suddenly

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<v Speaker 1>now you're craving a bowl of chocolate nibbles and let

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<v Speaker 1>me tell you they are delicious. Um, now we got

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<v Speaker 1>rid of the non essential vitamin mineral. Yes, you should

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<v Speaker 1>run out and buy something. That's the point of an

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<v Speaker 1>advertisement like that. UM. Then you have what they call branding,

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<v Speaker 1>which is basically, you know, hey, you don't have to

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<v Speaker 1>go run out and buy our product. Just think of

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<v Speaker 1>us the next time you're doing something like that. And

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<v Speaker 1>that's the kind of thing that you see like at

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<v Speaker 1>um uh sporting events. UH. For example, the ads on

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<v Speaker 1>the sides of hockey boards or on on the sides

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<v Speaker 1>of race cars. They don't say by you know, such

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<v Speaker 1>and such product. They're just showing you the brand name,

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<v Speaker 1>so that you sort of think about them and you're

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<v Speaker 1>you're thinking, oh, well, you know, I like these guys.

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<v Speaker 1>They sponsor my favorite driver. Yeah. The idea might be

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<v Speaker 1>to get that brand name in your mind so that

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<v Speaker 1>the next time you go out to get something, you

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<v Speaker 1>actually think about that particular brand. For example, you might think, hey,

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<v Speaker 1>I'm thirsty, I would like a soda. I just saw

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<v Speaker 1>that ad for coke, and maybe I wouldn't normally get

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<v Speaker 1>a coke, but that sounds good to me right now,

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<v Speaker 1>I'll go ahead and get a coke. UM. So it's

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<v Speaker 1>it's one of those things where getting the brand out

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<v Speaker 1>there is really important, and marketers will tell you how

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<v Speaker 1>important that is that you know, you don't want to

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<v Speaker 1>mess with your brand, You don't want to change your

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<v Speaker 1>brand identity to drastically unless you do it in the

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<v Speaker 1>right way so that you make it a sort of

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<v Speaker 1>a public event where people will make that transition with you,

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<v Speaker 1>because it's you know, this is stuff that's sticky in

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<v Speaker 1>people's minds. Yeah, there are people who are going to

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<v Speaker 1>walk into the store and they're going to see that

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<v Speaker 1>brand name that they know so well, um, and they're

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<v Speaker 1>going to choose a product from that manufacturer simply because

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<v Speaker 1>they know the name. They might see it next to

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<v Speaker 1>something else that they've never heard of and go, well,

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<v Speaker 1>at least I know who these people are. So that's

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<v Speaker 1>just basic advertising. Now, if you're talking about the web,

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<v Speaker 1>the the the advantage, or at least the apparent advantage

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<v Speaker 1>back in the early days, was that you could actually

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<v Speaker 1>monitor what people were doing based upon the webs you were,

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<v Speaker 1>the the ads you were serving up on the web. Brother,

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<v Speaker 1>So let's say that you go and you put an

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<v Speaker 1>ad on a really heavily traffic site in the early

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<v Speaker 1>days of the Internet, so Yahoo. Let's say, um, you

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<v Speaker 1>put an ad up on Yahoo. Well, you already know

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<v Speaker 1>that a certain number of users and the millions perhaps

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<v Speaker 1>visits Yahoo each day, so you know that that that's

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<v Speaker 1>how many people are going to see your ad, and

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<v Speaker 1>and the websites track their statistics so that they can

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<v Speaker 1>report back to advertisers. Hey, if you advertise with us,

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<v Speaker 1>you will reach at least two million people. Right, this

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<v Speaker 1>is how many This is how many unique visitors you

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<v Speaker 1>will see. Yes, this is how many people actually have

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<v Speaker 1>page views. Because the two things are different. Yes, we

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<v Speaker 1>talk about that in a minute. Yeah, so at any rate,

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<v Speaker 1>because the early days of the web advertising, they were thinking,

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<v Speaker 1>why is this any different from say a magazine Apart

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<v Speaker 1>from the fact that we can actually give you more

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<v Speaker 1>data about the people who are taking a look at

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<v Speaker 1>this ad, um, it should be the same price, and

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<v Speaker 1>in the beginning it was. But here's the Here a

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<v Speaker 1>couple of problems. One is that it also let you

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<v Speaker 1>know when people were not uh reacting to an ad,

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<v Speaker 1>at least not actively reacting to an ad. So, in

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<v Speaker 1>other words, if no one's clicking on the ad, or

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<v Speaker 1>if it's a really really really small number of people

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<v Speaker 1>who are clicking on the ad, then you question was

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<v Speaker 1>the value of that ad right, Because if no one's

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<v Speaker 1>going converting over and clicking through, then the advertisers say, well,

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<v Speaker 1>why are we spending the same amount of money we

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<v Speaker 1>would for a magazine ad or a television ad if

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<v Speaker 1>this if only these few people are clicking through. Never

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<v Speaker 1>mind the fact that we can't be sure how many

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<v Speaker 1>people see the magazine add or television ad and react

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<v Speaker 1>to it, that doesn't matter. They're saying, well, we have

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<v Speaker 1>a proof here that not that many people are clicking through,

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<v Speaker 1>so therefore this is overvalued. That was one problem. The

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<v Speaker 1>other problem was that lots of websites were popping up.

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<v Speaker 1>That meant there was a lot of landscape for advertising.

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<v Speaker 1>So with lots and lots of websites of various degrees

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<v Speaker 1>of popularity popping up on the web, that devalued web advertising.

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<v Speaker 1>It's like a supply and demand thing. So, for example,

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<v Speaker 1>imagine that you have a stretch of highway and there

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<v Speaker 1>are three billboard signs up, and they're only three, and

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<v Speaker 1>those three are would be a certain value to be

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<v Speaker 1>able to advertise on them, because that that's the only

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<v Speaker 1>three that any drivers are going to see. Well, then

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<v Speaker 1>let's say fifteen new billboards pop up along that same

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<v Speaker 1>stretch of highway. Well, that's just devalued the the value

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<v Speaker 1>of the three that already existed there. Yea. And that

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<v Speaker 1>can actually happen on a site too. It's not just

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<v Speaker 1>across the the web. If you put up so many

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<v Speaker 1>ads that uh, it sort of drowns out the content.

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<v Speaker 1>People begin to tune them out, and your your message

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<v Speaker 1>loses its power. So it's a very delicate balancing act

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<v Speaker 1>is figuring out where the place ads, what sort of

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<v Speaker 1>ads you use, how many do you have per page?

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<v Speaker 1>And it's not just a balancing act of turning off

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<v Speaker 1>readers or turning off visitors from going to your site.

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<v Speaker 1>It's also a question of how much money does it

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<v Speaker 1>cost to run your business and how can you offset

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<v Speaker 1>that through advertising? If that's your chief way of generating revenue.

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<v Speaker 1>You have to find that balance. And it's tricky because

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<v Speaker 1>you know, you, if you're talking about the ads themselves

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<v Speaker 1>are being devalued the more they're out there. Then you

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<v Speaker 1>have to balance that out, like how do you take

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<v Speaker 1>advantage of advertising in such a way that you're actually

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<v Speaker 1>making enough money to sustain whatever your business you're in, right,

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<v Speaker 1>and uh, and it's not easy to do well. And

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<v Speaker 1>it it's worth pointing out I think too that um,

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<v Speaker 1>to some degree, the web is a fairly inexpensive place

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<v Speaker 1>to do business. Buying a domain name, arranging hosting for

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<v Speaker 1>a year, um, you know, that's that's not terribly expensive.

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<v Speaker 1>You start getting into, uh, some cost problems when you

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<v Speaker 1>generate a lot of traffic to the site, because in

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<v Speaker 1>a lot of cases, say, if you you're just a

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<v Speaker 1>person who wants to start a blog just for the

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<v Speaker 1>sake of starting a blog, and you promote it to

0:12:15.280 --> 0:12:18.280
<v Speaker 1>your friends on Facebook, and you get a couple of

0:12:18.280 --> 0:12:21.480
<v Speaker 1>gigabytes worth of bandwidth per month, that's probably not going

0:12:21.559 --> 0:12:24.760
<v Speaker 1>to and that's a lot of traffic just you know,

0:12:25.000 --> 0:12:27.080
<v Speaker 1>for for a person with a blog who's just having

0:12:27.120 --> 0:12:29.839
<v Speaker 1>fun with it. Um, you know, you might decide to

0:12:29.840 --> 0:12:31.959
<v Speaker 1>stick some ads up there. But and and that may

0:12:32.080 --> 0:12:35.240
<v Speaker 1>very well offset the cost because you're web hosting provider.

0:12:35.280 --> 0:12:38.120
<v Speaker 1>A lot of them these days don't charge uh for

0:12:38.200 --> 0:12:41.400
<v Speaker 1>a certain amount of traffic. Now, if you're somebody like

0:12:42.200 --> 0:12:47.040
<v Speaker 1>a magazine or streaming media side or something like that,

0:12:47.040 --> 0:12:49.400
<v Speaker 1>that's going to generate tons and tons of traffic, and

0:12:49.440 --> 0:12:52.080
<v Speaker 1>the web hosting provider is gonna say, hey, look, pal,

0:12:52.720 --> 0:12:55.240
<v Speaker 1>you know, if you're taking up room on our servers,

0:12:55.280 --> 0:12:58.320
<v Speaker 1>you want yeah, if you want the band with, you

0:12:58.360 --> 0:13:01.160
<v Speaker 1>gotta pay. Yeah, So know, you have to pay people

0:13:01.200 --> 0:13:04.280
<v Speaker 1>to run the side and maintain the side. If you're

0:13:04.280 --> 0:13:08.160
<v Speaker 1>a magazine, you want to pay writers, maybe freelancers, editors.

0:13:08.559 --> 0:13:10.320
<v Speaker 1>You know, you're gonna have a lot of people working there,

0:13:10.520 --> 0:13:12.160
<v Speaker 1>so you have to pay for them too, and then

0:13:12.200 --> 0:13:14.520
<v Speaker 1>you have to generate more revenue to offset that. So

0:13:14.559 --> 0:13:17.880
<v Speaker 1>it's it's relatively inexpensive to get in, but depending on

0:13:17.880 --> 0:13:21.079
<v Speaker 1>the scale of the operation, you might need serious money

0:13:21.080 --> 0:13:24.360
<v Speaker 1>to keep it going right. And you know, we when

0:13:24.360 --> 0:13:27.559
<v Speaker 1>we talked with Bernie Burns of Rooster Teeth, Yeah, you

0:13:27.600 --> 0:13:29.400
<v Speaker 1>know he talked about back in the early days of

0:13:29.520 --> 0:13:32.679
<v Speaker 1>Rooster Teeth, that was before streaming video was a thing

0:13:32.720 --> 0:13:34.280
<v Speaker 1>on the web. So what people would do is they

0:13:34.280 --> 0:13:37.560
<v Speaker 1>would actually download an episode of Red Versus Blue, Right,

0:13:37.640 --> 0:13:40.160
<v Speaker 1>So they're downloading video files. And because it became so

0:13:40.280 --> 0:13:44.080
<v Speaker 1>popular so quickly, that meant that they were having some

0:13:44.120 --> 0:13:48.360
<v Speaker 1>pretty massive bandwidth issues and so that that sort of

0:13:48.400 --> 0:13:51.000
<v Speaker 1>thing can come into play. And yeah, like I said,

0:13:51.040 --> 0:13:52.520
<v Speaker 1>it's it's one of those things where you've got to

0:13:52.520 --> 0:13:55.600
<v Speaker 1>figure out, well, we have to make a certain amount

0:13:55.600 --> 0:13:57.920
<v Speaker 1>of money just to sustain our businesses. And then in

0:13:58.000 --> 0:13:59.840
<v Speaker 1>order to be a successful business, you have to actually

0:14:00.000 --> 0:14:02.560
<v Speaker 1>a money. So you have to determine what kind of

0:14:02.559 --> 0:14:06.640
<v Speaker 1>ads you use and how much how many of them

0:14:06.679 --> 0:14:09.360
<v Speaker 1>you use. So now, back back in those early days

0:14:09.400 --> 0:14:13.240
<v Speaker 1>when I was talking about UM, the the days like

0:14:13.280 --> 0:14:16.560
<v Speaker 1>when Yahoo was selling ads at around the same rate

0:14:16.640 --> 0:14:19.880
<v Speaker 1>as what you would get for a magazine ad. That

0:14:20.000 --> 0:14:25.040
<v Speaker 1>was about around sometimes thirty dollars per one thousand clicks

0:14:25.880 --> 0:14:29.480
<v Speaker 1>or one thousand um impressions actually, and impressions and clicks

0:14:29.480 --> 0:14:32.560
<v Speaker 1>are two different things. Impressions essentially means that if a

0:14:32.640 --> 0:14:36.520
<v Speaker 1>thousand people visit that that particular website and that one

0:14:36.600 --> 0:14:40.680
<v Speaker 1>ad is on that website, then the average advertiser would

0:14:40.720 --> 0:14:44.920
<v Speaker 1>pay the website thirty bucks for every thousand. Well, yeah,

0:14:45.000 --> 0:14:47.480
<v Speaker 1>he's just that that is not a standard necessarily a

0:14:47.480 --> 0:14:50.680
<v Speaker 1>standard rate he's just using. Yes, that that was back

0:14:50.720 --> 0:14:54.040
<v Speaker 1>in the early days, just web thirty, sometimes more than

0:14:54.080 --> 0:14:57.320
<v Speaker 1>thirty dollars per one thousand. But as time has gone

0:14:57.360 --> 0:15:01.320
<v Speaker 1>on that that price has been seriously cut down. And

0:15:01.320 --> 0:15:03.640
<v Speaker 1>it all depends on what kind of website you run too.

0:15:03.680 --> 0:15:06.080
<v Speaker 1>If you're running a website that's incredibly popular, then you

0:15:06.080 --> 0:15:09.120
<v Speaker 1>can command higher prices than you can than a smaller

0:15:09.160 --> 0:15:12.640
<v Speaker 1>website can. But in general you're now talking about a

0:15:12.760 --> 0:15:18.240
<v Speaker 1>few cents per one thousand visitors if it's a uh

0:15:18.600 --> 0:15:21.480
<v Speaker 1>CPM model, And we'll talk about that in a second.

0:15:21.480 --> 0:15:23.520
<v Speaker 1>But before we before we get into the various models,

0:15:23.560 --> 0:15:26.160
<v Speaker 1>I wanted to talk about the different formats that you

0:15:26.200 --> 0:15:30.160
<v Speaker 1>find in web advertising. Yeah, probably the most popular in

0:15:30.160 --> 0:15:32.240
<v Speaker 1>those early days was the banner at the banner adea.

0:15:32.280 --> 0:15:34.360
<v Speaker 1>These were the ones that ran along the top of

0:15:34.400 --> 0:15:36.960
<v Speaker 1>the ad of the site, sometimes along the bottom, and

0:15:37.000 --> 0:15:39.359
<v Speaker 1>if it was along the side, we called them sidebars

0:15:39.440 --> 0:15:41.440
<v Speaker 1>as opposed to banner ads, but the same sort of thing.

0:15:41.880 --> 0:15:46.960
<v Speaker 1>It's a a long, narrow band that would have an

0:15:46.960 --> 0:15:50.520
<v Speaker 1>add on it for for some product or service. Usually

0:15:50.600 --> 0:15:53.120
<v Speaker 1>it was a link, so that if you clicked on

0:15:53.120 --> 0:15:56.120
<v Speaker 1>the banner, you would go to the website of said

0:15:56.280 --> 0:16:01.120
<v Speaker 1>product or service. And uh, it was the way to

0:16:01.440 --> 0:16:04.440
<v Speaker 1>advertise on the web for a really long time. UM.

0:16:04.440 --> 0:16:07.080
<v Speaker 1>But again, because it's a link, it's one of those

0:16:07.080 --> 0:16:09.600
<v Speaker 1>things that can be monitored and in fact, if it's

0:16:09.600 --> 0:16:13.880
<v Speaker 1>a link that's coming into a company's website, they may

0:16:13.920 --> 0:16:17.320
<v Speaker 1>not even need the advertising. UM. The They may not

0:16:17.400 --> 0:16:19.920
<v Speaker 1>need another agency to tell them anything about the traffic,

0:16:19.920 --> 0:16:21.280
<v Speaker 1>they might be able to see it on their own.

0:16:21.880 --> 0:16:26.040
<v Speaker 1>But if they see that the traffic just hasn't increased significantly,

0:16:26.280 --> 0:16:30.440
<v Speaker 1>or that, uh, that traffic from that ad hasn't really

0:16:30.600 --> 0:16:32.800
<v Speaker 1>picked up, and that they're not really seeing a conversion

0:16:32.800 --> 0:16:37.080
<v Speaker 1>into sales, then that's going to really cut down on like,

0:16:37.120 --> 0:16:40.080
<v Speaker 1>why would anyone bother buying an AD if it's not working.

0:16:40.840 --> 0:16:44.200
<v Speaker 1>So those were some of the earliest ones, and they're

0:16:44.200 --> 0:16:46.800
<v Speaker 1>also some of the ones that are easiest for users

0:16:46.840 --> 0:16:49.920
<v Speaker 1>to ignore. In fact, there's you know we talked about

0:16:50.000 --> 0:16:53.000
<v Speaker 1>in the business, it's called ad blindness, where you just

0:16:53.480 --> 0:16:55.720
<v Speaker 1>you just don't even register it anymore. You're used to

0:16:55.880 --> 0:17:00.680
<v Speaker 1>ignoring anything that falls in certain quadrants on a website

0:17:00.680 --> 0:17:03.000
<v Speaker 1>because that's where everyone puts their ads, and you just

0:17:03.040 --> 0:17:05.639
<v Speaker 1>don't even notice it anymore because you're just looking for

0:17:05.680 --> 0:17:10.359
<v Speaker 1>the content. Well, advertisers hate that because it negates the

0:17:10.400 --> 0:17:13.560
<v Speaker 1>whole ad and you know, people are spending time and

0:17:13.600 --> 0:17:16.719
<v Speaker 1>money to develop these ads, and and again they're not

0:17:16.760 --> 0:17:20.359
<v Speaker 1>necessarily being evil. They're trying to reach an audience so

0:17:20.400 --> 0:17:22.320
<v Speaker 1>that they can sell their products or services. Some of

0:17:22.320 --> 0:17:26.200
<v Speaker 1>those products and services may be amazing, but it doesn't

0:17:26.240 --> 0:17:28.199
<v Speaker 1>change the fact that people have gotten really good at

0:17:28.240 --> 0:17:30.960
<v Speaker 1>ignoring those ads. So there's other kinds as well. Uh,

0:17:31.000 --> 0:17:34.600
<v Speaker 1>there's the floating ads which float across your screen and

0:17:34.640 --> 0:17:36.800
<v Speaker 1>you have to Yeah, I'm not a big fan of

0:17:36.800 --> 0:17:40.400
<v Speaker 1>them either, but again they are hard. They they're they're

0:17:40.400 --> 0:17:43.520
<v Speaker 1>impossible to ignore because they float right in front of

0:17:43.520 --> 0:17:46.160
<v Speaker 1>your screen and until you close them or click on them,

0:17:46.240 --> 0:17:48.920
<v Speaker 1>there they stay there. And the cousins of the pop

0:17:49.000 --> 0:17:52.119
<v Speaker 1>up ad, right, pop up and pop under ads are similar.

0:17:52.160 --> 0:17:54.560
<v Speaker 1>Now pop up ads become their own it's their own

0:17:54.560 --> 0:17:58.000
<v Speaker 1>window that pops on top of the browser. And those

0:17:58.000 --> 0:18:01.160
<v Speaker 1>were popular for a while. In fact, I remember back

0:18:01.200 --> 0:18:05.159
<v Speaker 1>when you would hit certain sites like uh like like

0:18:05.560 --> 0:18:07.639
<v Speaker 1>there were a few sites that I went to there

0:18:07.640 --> 0:18:10.359
<v Speaker 1>were like a movie rumor sites, right because I was

0:18:10.400 --> 0:18:12.560
<v Speaker 1>just interested in what was coming up in movies. And

0:18:12.640 --> 0:18:16.080
<v Speaker 1>some of them would work with advertising agencies that did

0:18:16.119 --> 0:18:18.960
<v Speaker 1>pop up ads, and you would get one pop up

0:18:19.000 --> 0:18:20.439
<v Speaker 1>ad and as soon as you go to close that,

0:18:20.520 --> 0:18:22.600
<v Speaker 1>two more pop up ads would pop up, and then

0:18:22.880 --> 0:18:25.640
<v Speaker 1>you suddenly you've got you know, five or six pop

0:18:25.720 --> 0:18:28.760
<v Speaker 1>up beds covering up your the content you were trying

0:18:28.800 --> 0:18:30.479
<v Speaker 1>to read and then eventually you just say, why am

0:18:30.480 --> 0:18:32.040
<v Speaker 1>I even bothering going to the site? I'm going to

0:18:32.119 --> 0:18:34.719
<v Speaker 1>find some other place to go rather than deal with

0:18:34.720 --> 0:18:38.080
<v Speaker 1>this frustration. Pop under ads are similar, except that the

0:18:38.119 --> 0:18:41.359
<v Speaker 1>new window pops up under your browser, so that until

0:18:41.480 --> 0:18:43.560
<v Speaker 1>you close your browser, you may not even be aware

0:18:43.560 --> 0:18:46.679
<v Speaker 1>that it's there. Yeah, and some some sites used to

0:18:46.720 --> 0:18:49.240
<v Speaker 1>track the length of time that the ad appeared on

0:18:49.280 --> 0:18:52.359
<v Speaker 1>the screen. So let's say there's a pop under ad

0:18:52.480 --> 0:18:54.480
<v Speaker 1>and it's been up and you don't even know it.

0:18:54.760 --> 0:18:57.280
<v Speaker 1>So they're the site is getting to say, hey, you

0:18:57.280 --> 0:19:00.240
<v Speaker 1>know so, and so we we actually have a a

0:19:00.320 --> 0:19:02.800
<v Speaker 1>great rate of people having this up on their screen

0:19:02.840 --> 0:19:05.159
<v Speaker 1>because there are some people here who have it up

0:19:05.200 --> 0:19:07.560
<v Speaker 1>for hours and hours. Of course, if they're of course

0:19:07.560 --> 0:19:09.719
<v Speaker 1>they can't see it. And of course if if not

0:19:09.800 --> 0:19:12.400
<v Speaker 1>that many people are clicking on the ad, then that

0:19:12.400 --> 0:19:15.240
<v Speaker 1>that's not as powerful story, right, Like, yeah, they have

0:19:15.280 --> 0:19:17.320
<v Speaker 1>it up for hours, but no one actually ever bothers

0:19:17.320 --> 0:19:19.840
<v Speaker 1>to click on the ad, then that falls apart. Now,

0:19:19.880 --> 0:19:22.679
<v Speaker 1>see that's just in the details. And and one of

0:19:22.680 --> 0:19:27.120
<v Speaker 1>the things that has made these ads less common, uh

0:19:27.240 --> 0:19:31.400
<v Speaker 1>is the functionality and virtually every browser that I've seen

0:19:31.480 --> 0:19:34.560
<v Speaker 1>in the last three or four years that has the

0:19:34.600 --> 0:19:38.199
<v Speaker 1>pop up blocker enabled in the preferences so that you

0:19:38.240 --> 0:19:40.520
<v Speaker 1>can go in turn it off before you you know,

0:19:40.640 --> 0:19:42.200
<v Speaker 1>the first thing you do is you you go into

0:19:42.200 --> 0:19:44.560
<v Speaker 1>the preferences and start setting it to the way you

0:19:44.560 --> 0:19:46.560
<v Speaker 1>want it to work. And one of the first things

0:19:46.600 --> 0:19:50.040
<v Speaker 1>I do is turn off the pop up ad, you know,

0:19:50.520 --> 0:19:53.000
<v Speaker 1>and and they just completely prevent it from opening, right.

0:19:53.080 --> 0:19:54.919
<v Speaker 1>And then there's some sites that use pop ups for

0:19:55.040 --> 0:19:58.760
<v Speaker 1>legitimate well advertising is legitimate, but there's some sites that

0:19:58.880 --> 0:20:02.879
<v Speaker 1>use it for purposes that like interact exactly, so like

0:20:03.000 --> 0:20:05.359
<v Speaker 1>filling out a form. So in those cases you have

0:20:05.400 --> 0:20:07.960
<v Speaker 1>to just you have to disable the pop up blocker,

0:20:08.040 --> 0:20:10.640
<v Speaker 1>maybe just for that one site, but yeah, I mean

0:20:10.640 --> 0:20:13.199
<v Speaker 1>that that's the things that these pop up ads and

0:20:13.240 --> 0:20:18.400
<v Speaker 1>pop under ads are intrusive enough so that users really

0:20:18.400 --> 0:20:20.600
<v Speaker 1>don't like them. The floating floating adds in a way

0:20:20.640 --> 0:20:24.160
<v Speaker 1>can be too. They're not quite as bad in my opinion, um,

0:20:25.160 --> 0:20:29.160
<v Speaker 1>but they also can be irritating if you're just trying

0:20:29.200 --> 0:20:34.399
<v Speaker 1>to get to certain content. The floating adds, though, don't

0:20:34.480 --> 0:20:38.400
<v Speaker 1>irritate me the way peel or expanding ads do. These

0:20:38.440 --> 0:20:40.960
<v Speaker 1>are the ones where if your cursor floats over the ad,

0:20:41.000 --> 0:20:43.760
<v Speaker 1>it suddenly takes up half your screen space or more,

0:20:44.280 --> 0:20:49.320
<v Speaker 1>it will unroll. And we've we're just gonna be completely

0:20:49.359 --> 0:20:52.320
<v Speaker 1>blunt here, all right. So, so the company we work for,

0:20:52.400 --> 0:20:55.920
<v Speaker 1>how stuff Works dot com and as part of Discovery Communication,

0:20:55.960 --> 0:21:01.120
<v Speaker 1>part Discovery Communications makes revenue through advertising m other things. Yes,

0:21:01.160 --> 0:21:04.560
<v Speaker 1>and so we have had these these peel ads, these

0:21:04.560 --> 0:21:09.480
<v Speaker 1>expanding ads on our site. Uh and I think, um,

0:21:09.280 --> 0:21:11.760
<v Speaker 1>I think I'm safe to say I'm not the only

0:21:11.800 --> 0:21:13.959
<v Speaker 1>one who found it frustrating when I would visit my

0:21:14.000 --> 0:21:17.200
<v Speaker 1>own site and try to find a particular article only

0:21:17.240 --> 0:21:20.359
<v Speaker 1>to have an uh an ad cover up half the page.

0:21:21.080 --> 0:21:25.600
<v Speaker 1>While a lot of these things, too were trials to see, uh,

0:21:25.640 --> 0:21:28.399
<v Speaker 1>how well the public would get into it. So not

0:21:28.520 --> 0:21:30.639
<v Speaker 1>only do you want to find out, hey, are people

0:21:30.680 --> 0:21:33.000
<v Speaker 1>looking at these? Are people clicking through to see what's

0:21:33.000 --> 0:21:35.240
<v Speaker 1>on the other side of these? And how many people

0:21:36.080 --> 0:21:39.200
<v Speaker 1>uh stop coming because what they you know, because when

0:21:39.200 --> 0:21:40.960
<v Speaker 1>they say, you know, hey, I don't like these pop

0:21:41.040 --> 0:21:42.359
<v Speaker 1>up ads, I don't like these pop up ads. I

0:21:42.359 --> 0:21:44.639
<v Speaker 1>don't like these peel ads, they may stop coming to

0:21:44.680 --> 0:21:48.280
<v Speaker 1>the site. As Jonathan was pointing out, and if if

0:21:48.320 --> 0:21:51.600
<v Speaker 1>the the site that is running advertising notices this as

0:21:51.600 --> 0:21:54.280
<v Speaker 1>a trend. They'll say, hey, you know what, this is

0:21:54.320 --> 0:21:57.280
<v Speaker 1>working to the point where it's not working. Yeah, yeah,

0:21:57.320 --> 0:21:59.760
<v Speaker 1>And people are seeing these and they don't like them

0:21:59.760 --> 0:22:02.199
<v Speaker 1>and are leaving. Right. The goal of the advertiser is

0:22:02.240 --> 0:22:04.359
<v Speaker 1>to get that ad in front of your your eyes

0:22:04.400 --> 0:22:06.640
<v Speaker 1>and to have you act in some way on that

0:22:06.720 --> 0:22:08.679
<v Speaker 1>ad in a in a positive way. As far as

0:22:08.680 --> 0:22:10.560
<v Speaker 1>the advertiser is concerned. You don't want to turn off

0:22:10.560 --> 0:22:13.760
<v Speaker 1>your potential buyers, right, So they're not trying to alienate

0:22:13.800 --> 0:22:16.440
<v Speaker 1>the audience. That's not the that's not the goal at all.

0:22:16.520 --> 0:22:20.880
<v Speaker 1>In fact, that's completely antithetical to their goals. So that

0:22:20.960 --> 0:22:23.399
<v Speaker 1>you know, there are times where you'll see certain ads

0:22:23.480 --> 0:22:28.080
<v Speaker 1>kind of fade away from popularity because advertisers have learned

0:22:28.119 --> 0:22:30.840
<v Speaker 1>like this has such a negative impact on the user

0:22:30.880 --> 0:22:34.639
<v Speaker 1>experience that that there that any benefit of getting that

0:22:34.800 --> 0:22:39.440
<v Speaker 1>name out into the world is negated by how they

0:22:39.480 --> 0:22:44.119
<v Speaker 1>are are associating that ad with their experience. So some

0:22:44.200 --> 0:22:47.240
<v Speaker 1>of these ads you just don't even see that frequently anymore.

0:22:47.440 --> 0:22:49.840
<v Speaker 1>There are other kinds as well, their wallpaper ads, where

0:22:49.840 --> 0:22:53.440
<v Speaker 1>it will change the background of a website to to

0:22:53.960 --> 0:22:57.800
<v Speaker 1>be a certain uh wallpaper, Like I've seen that for

0:22:57.800 --> 0:23:01.720
<v Speaker 1>for movies, gaming times to gaming, so it's also I

0:23:01.720 --> 0:23:04.400
<v Speaker 1>mean I've even seen it for things like, um like

0:23:04.720 --> 0:23:07.560
<v Speaker 1>snack foods where you'll see like along the background, it'll

0:23:07.600 --> 0:23:10.920
<v Speaker 1>be snacks instead of whatever the normal background would be.

0:23:11.720 --> 0:23:14.640
<v Speaker 1>There their ads that can be inserted into text, so

0:23:15.280 --> 0:23:19.240
<v Speaker 1>they you'll see in the content that certain words are highlighted,

0:23:19.280 --> 0:23:21.199
<v Speaker 1>and it may be that those words like if you're like,

0:23:21.240 --> 0:23:23.119
<v Speaker 1>oh wow, that is kind of cool, and you click

0:23:23.119 --> 0:23:25.240
<v Speaker 1>on it and it goes to the uh to a

0:23:25.320 --> 0:23:28.040
<v Speaker 1>site that sells something that falls into the category of

0:23:28.080 --> 0:23:30.960
<v Speaker 1>whatever the text was, so it's kind of a type

0:23:30.960 --> 0:23:34.359
<v Speaker 1>of contextual ad. And also there's the video ads, the

0:23:35.200 --> 0:23:38.120
<v Speaker 1>ones that were made famous by Uncast, where you would

0:23:38.160 --> 0:23:41.040
<v Speaker 1>go to a site and there'd be a little video

0:23:41.080 --> 0:23:45.520
<v Speaker 1>ad running, usually in one of the rails, so like

0:23:45.640 --> 0:23:47.840
<v Speaker 1>off to the right or something, and it would have

0:23:47.920 --> 0:23:52.160
<v Speaker 1>full video and full sound, which could be very uh,

0:23:52.480 --> 0:23:56.199
<v Speaker 1>very jarring if you are like me often listening to

0:23:56.400 --> 0:24:00.360
<v Speaker 1>music on your headphones over your computer and you visit

0:24:00.359 --> 0:24:02.240
<v Speaker 1>a website and then you suddenly hear someone talking to

0:24:02.280 --> 0:24:04.560
<v Speaker 1>you and you're like, someone, what's what's going on? And

0:24:04.600 --> 0:24:06.399
<v Speaker 1>you start looking around there there's no one around me.

0:24:06.840 --> 0:24:09.280
<v Speaker 1>And uh, most of the ones I've seen recently that

0:24:09.359 --> 0:24:11.760
<v Speaker 1>do that leave the sound off until you noticed the

0:24:11.840 --> 0:24:14.320
<v Speaker 1>video is playing, and then some people will turn the

0:24:14.400 --> 0:24:17.280
<v Speaker 1>video on the sound on, and some people won't. Um.

0:24:17.440 --> 0:24:19.920
<v Speaker 1>Something that I just thought of that's sort of unusual.

0:24:20.480 --> 0:24:25.560
<v Speaker 1>Um the music station Pandora will do. They'll do advertisement

0:24:25.640 --> 0:24:30.159
<v Speaker 1>deals with companies and they'll build a special music station

0:24:30.680 --> 0:24:34.520
<v Speaker 1>around the product that they're trying to do. Um. Yeah.

0:24:34.560 --> 0:24:37.479
<v Speaker 1>Spotify does the same thing. Yeah yeah, which is kind

0:24:37.520 --> 0:24:39.880
<v Speaker 1>of a unique thing because they'll do the wallpaper type

0:24:39.880 --> 0:24:43.880
<v Speaker 1>thing too, but they'll also do uh something that other

0:24:43.920 --> 0:24:46.920
<v Speaker 1>sites can't, which will have, you know, a special tie

0:24:47.000 --> 0:24:51.480
<v Speaker 1>into the type of site. Um that that it works with. Guys,

0:24:51.520 --> 0:24:55.600
<v Speaker 1>it's Jonathan from the Future interrupting this classic episode about

0:24:55.680 --> 0:24:58.760
<v Speaker 1>web advertising so that we can listen to some advertising

0:24:59.000 --> 0:25:02.040
<v Speaker 1>that helps support the We'll be back after this quick break.

0:25:09.680 --> 0:25:12.240
<v Speaker 1>Formats that ads can take, and there are other ones

0:25:12.280 --> 0:25:14.200
<v Speaker 1>as well. There's more than what we just covered, but

0:25:14.240 --> 0:25:18.720
<v Speaker 1>those are the basic ones. There are different approaches. These

0:25:18.760 --> 0:25:20.920
<v Speaker 1>ads can take two and you alluded to one of them,

0:25:20.920 --> 0:25:23.880
<v Speaker 1>and one of them is being contextual or targeted. Yes,

0:25:24.000 --> 0:25:26.480
<v Speaker 1>and when you're talking about a contextual or targeted AD,

0:25:26.480 --> 0:25:30.040
<v Speaker 1>you're talking about designing the ad so that it will

0:25:30.960 --> 0:25:33.760
<v Speaker 1>like using ads that will appeal to the same audience

0:25:33.760 --> 0:25:36.159
<v Speaker 1>space as the ones that are there to consume whatever

0:25:36.240 --> 0:25:39.280
<v Speaker 1>content is on that site. So, for example, if I

0:25:39.320 --> 0:25:42.119
<v Speaker 1>were to go to how stuff works dot com and

0:25:42.160 --> 0:25:45.800
<v Speaker 1>I'm looking at how GPS systems work or GPS works,

0:25:46.480 --> 0:25:48.800
<v Speaker 1>would say GPS systems because I would want to go

0:25:48.840 --> 0:25:50.960
<v Speaker 1>to my A t M machine and use my PIN number.

0:25:51.320 --> 0:25:53.439
<v Speaker 1>But if you went to UH, if you went to

0:25:53.520 --> 0:25:57.880
<v Speaker 1>that and then there was an AD about a particular

0:25:57.960 --> 0:26:01.840
<v Speaker 1>vendor that sells GPS units, then you'd be more likely

0:26:02.760 --> 0:26:05.080
<v Speaker 1>the thought processes, you'd be more likely to click on

0:26:05.119 --> 0:26:08.679
<v Speaker 1>that because you're already interested in the topic, as opposed

0:26:08.720 --> 0:26:11.680
<v Speaker 1>to going to an article about how GPS units work

0:26:11.960 --> 0:26:15.639
<v Speaker 1>and seeing an AD for I don't know, um, a

0:26:15.720 --> 0:26:19.000
<v Speaker 1>gelatin dessert. Yeah, those two things don't really connect to

0:26:19.000 --> 0:26:21.880
<v Speaker 1>one another, although there's always room for it. There's no

0:26:22.160 --> 0:26:24.720
<v Speaker 1>there's no I wasn't using the brand name and then

0:26:24.760 --> 0:26:28.320
<v Speaker 1>I go and user slogan, but the the Yeah, that's

0:26:28.359 --> 0:26:32.080
<v Speaker 1>the that's an example. You know you wanted the contextual

0:26:32.359 --> 0:26:38.080
<v Speaker 1>or targeted ads tend to have a higher degree of engagement,

0:26:38.800 --> 0:26:41.960
<v Speaker 1>meaning that more people click on it than ones that

0:26:42.080 --> 0:26:44.480
<v Speaker 1>have no connection to whatever the content is for the

0:26:44.520 --> 0:26:47.280
<v Speaker 1>site that is in question. So one of the things

0:26:47.359 --> 0:26:50.600
<v Speaker 1>that makes web advertising so appealing for advertisers is their

0:26:50.600 --> 0:26:55.080
<v Speaker 1>ability to target uh this to their customers, as you

0:26:55.119 --> 0:26:58.280
<v Speaker 1>were saying. And they can't do that with other media

0:26:58.359 --> 0:27:00.520
<v Speaker 1>because they would need to do a serve. They would

0:27:00.520 --> 0:27:02.920
<v Speaker 1>actually have to find out, hey, how how did you

0:27:02.960 --> 0:27:05.800
<v Speaker 1>hear about us? With the web, they use cookies, which

0:27:05.840 --> 0:27:08.359
<v Speaker 1>are little pieces of text that are downloaded to your

0:27:08.359 --> 0:27:13.160
<v Speaker 1>computer and uh written to and they'll go okay. So, uh,

0:27:13.200 --> 0:27:16.520
<v Speaker 1>you know, Steve visited how stuff Works dot com and

0:27:16.600 --> 0:27:21.439
<v Speaker 1>he also visited uh CNN, and he also visited his

0:27:21.520 --> 0:27:25.080
<v Speaker 1>local papers website, and so apparently he likes reading uh

0:27:25.280 --> 0:27:30.280
<v Speaker 1>stories about what's going on. He's intellectually curious. Um, so

0:27:30.440 --> 0:27:33.320
<v Speaker 1>we're gonna you know, he's interested in animals because we

0:27:33.359 --> 0:27:35.440
<v Speaker 1>know he visited the Animals channel and how stuff Works

0:27:35.440 --> 0:27:37.920
<v Speaker 1>dot com and read a story about a rescue dog

0:27:37.920 --> 0:27:40.680
<v Speaker 1>in his local paper. So we're gonna send him and

0:27:40.800 --> 0:27:43.920
<v Speaker 1>add about dog food and maybe he has a dog

0:27:44.000 --> 0:27:46.560
<v Speaker 1>or maybe as a cat. We'll try a cat cat

0:27:46.600 --> 0:27:48.800
<v Speaker 1>food ad on the next page. And so, if you've

0:27:48.840 --> 0:27:52.720
<v Speaker 1>ever looked at a website and seen an ad targeted

0:27:52.760 --> 0:27:56.040
<v Speaker 1>to you in your specifical something that you typically buy

0:27:56.280 --> 0:28:01.880
<v Speaker 1>or are orientist, or are interested in, and it says, hey, um,

0:28:01.920 --> 0:28:05.040
<v Speaker 1>if you're in the Dallas area and looking to buy

0:28:05.119 --> 0:28:07.280
<v Speaker 1>something something, you can wait a minute, How in the

0:28:07.320 --> 0:28:09.640
<v Speaker 1>world did they know I was in Dallas. Well, they're

0:28:09.720 --> 0:28:15.520
<v Speaker 1>using these cookies on your computer to gather information about you. Um.

0:28:15.640 --> 0:28:18.960
<v Speaker 1>Some people see it as a major privacy, privacy issue

0:28:19.000 --> 0:28:21.719
<v Speaker 1>because it has information about you and they're looking at that.

0:28:22.680 --> 0:28:24.840
<v Speaker 1>I would say that, yes, it's a privacy issue, but

0:28:25.240 --> 0:28:28.120
<v Speaker 1>in general, they don't really want to know what kind

0:28:28.160 --> 0:28:31.480
<v Speaker 1>of underwhere you prefer, and where you live. They don't

0:28:31.520 --> 0:28:33.640
<v Speaker 1>even care what your name is. They really just they

0:28:33.680 --> 0:28:37.320
<v Speaker 1>just think of you as potential customer. Yeah, and so

0:28:37.359 --> 0:28:40.360
<v Speaker 1>this is to convert you from potential customer to actual customer.

0:28:40.360 --> 0:28:42.880
<v Speaker 1>And yeah, that's a good, good progression. Because I was

0:28:42.880 --> 0:28:45.960
<v Speaker 1>talking about the general ads, the contextual or targeted ads,

0:28:46.000 --> 0:28:49.280
<v Speaker 1>and then personalized ads, which is what Chris's time all

0:28:49.360 --> 0:28:52.560
<v Speaker 1>right here, where it's personalized based upon your experience. And

0:28:52.800 --> 0:28:55.880
<v Speaker 1>there's some companies that do this better than others. Um,

0:28:55.920 --> 0:28:59.160
<v Speaker 1>there's some companies that are much better at gathering information

0:28:59.160 --> 0:29:03.479
<v Speaker 1>about you. It's ample Facebook. Yes, Facebook doesn't even have

0:29:03.560 --> 0:29:06.520
<v Speaker 1>to bother gathering information about you because you give Facebook

0:29:06.560 --> 0:29:08.960
<v Speaker 1>the information about you every time you use it. This

0:29:09.000 --> 0:29:12.440
<v Speaker 1>is what makes Facebook such a valuable company. People not

0:29:12.520 --> 0:29:17.200
<v Speaker 1>only opt in um to their advertising by being there,

0:29:17.240 --> 0:29:21.360
<v Speaker 1>they're also providing them all sorts of context for themselves.

0:29:21.400 --> 0:29:23.680
<v Speaker 1>You know, I like these bands, I like watching these

0:29:23.720 --> 0:29:27.200
<v Speaker 1>movies and reading these books. I've noticed on my Facebook

0:29:27.200 --> 0:29:29.960
<v Speaker 1>page when I go there, I noticed that the ads

0:29:30.080 --> 0:29:33.840
<v Speaker 1>often seemed to mirror some of the stuff that's been

0:29:33.880 --> 0:29:37.600
<v Speaker 1>posted on my in my news feed. So I'm reading

0:29:37.600 --> 0:29:39.720
<v Speaker 1>the reading stories or whatever, and I look clients over

0:29:39.720 --> 0:29:42.480
<v Speaker 1>at the advertising and like, that's kind of clever that

0:29:42.520 --> 0:29:46.160
<v Speaker 1>they actually, you know, that they've taken the context of

0:29:46.160 --> 0:29:51.000
<v Speaker 1>what was posted and managed to pull an ad that related,

0:29:51.600 --> 0:29:56.400
<v Speaker 1>sometimes extremely tangentially to whatever the content was. It's also

0:29:56.400 --> 0:29:59.560
<v Speaker 1>a little creepy, but anyway, that's Those are the three

0:29:59.640 --> 0:30:03.280
<v Speaker 1>general role approaches. The general general advertising, where it doesn't

0:30:03.280 --> 0:30:05.680
<v Speaker 1>have anything necessarily to do with whatever the content is.

0:30:06.080 --> 0:30:08.880
<v Speaker 1>The contextual one, where it does have to relate to

0:30:08.880 --> 0:30:11.280
<v Speaker 1>whatever the content the site is and then the personalized one,

0:30:11.320 --> 0:30:14.520
<v Speaker 1>which relates more to the actual user than necessarily even

0:30:14.560 --> 0:30:19.000
<v Speaker 1>the content. The early days of web advertising UM sort

0:30:19.000 --> 0:30:21.880
<v Speaker 1>of looked like it was going the whole concept was

0:30:21.920 --> 0:30:25.280
<v Speaker 1>going to be sort of a dud because at first

0:30:25.320 --> 0:30:28.360
<v Speaker 1>it looked like, uh, it just didn't reach people in

0:30:28.360 --> 0:30:30.560
<v Speaker 1>the way that advertisers were used to. They were used

0:30:30.560 --> 0:30:32.520
<v Speaker 1>to the the old style of media. They couldn't figure

0:30:32.560 --> 0:30:35.520
<v Speaker 1>out exactly the best approach. They couldn't figure out the

0:30:35.640 --> 0:30:38.440
<v Speaker 1>size or the placement on the page that they wanted

0:30:38.440 --> 0:30:40.240
<v Speaker 1>to use, and it looked like it was going to

0:30:40.280 --> 0:30:43.360
<v Speaker 1>be more of a branding than a direct response target.

0:30:43.440 --> 0:30:46.560
<v Speaker 1>And then, you know, once cookies, once they figured out

0:30:46.560 --> 0:30:49.040
<v Speaker 1>how to use cookies to their advantage, they were able

0:30:49.080 --> 0:30:52.480
<v Speaker 1>to do more targeted and more personalized advertising. And now

0:30:52.480 --> 0:30:57.200
<v Speaker 1>it's become uh, you know, a multi multi billion dollar

0:30:57.280 --> 0:30:59.479
<v Speaker 1>business and that the you know, this is what has

0:30:59.520 --> 0:31:04.160
<v Speaker 1>helped UH companies like Yahoo, Facebook, Google and others to

0:31:04.280 --> 0:31:07.560
<v Speaker 1>grow as as much as they have is because they're

0:31:07.560 --> 0:31:12.800
<v Speaker 1>able to target advertising so precisely UM, you know, and

0:31:13.000 --> 0:31:16.000
<v Speaker 1>use it in different places like Google makes Gmail free

0:31:16.120 --> 0:31:20.840
<v Speaker 1>because it's able to advertise alongside UM and and we've

0:31:20.960 --> 0:31:24.560
<v Speaker 1>you know, taken advantage of that. But because so many

0:31:24.560 --> 0:31:27.840
<v Speaker 1>places offer us free services that are supported by advertising,

0:31:28.200 --> 0:31:31.120
<v Speaker 1>so it's it's sort of a trade off that we make, um,

0:31:31.160 --> 0:31:35.400
<v Speaker 1>providing this information in exchange for free web services. So

0:31:35.560 --> 0:31:40.440
<v Speaker 1>let's talk a little bit about how these ads actually

0:31:40.440 --> 0:31:44.840
<v Speaker 1>generate money. And there are various strategies that advertisers use.

0:31:45.520 --> 0:31:49.160
<v Speaker 1>One is called CPM, which is a cost per mille

0:31:50.080 --> 0:31:54.080
<v Speaker 1>or thousand, yes not a million for my fellow Americans

0:31:54.080 --> 0:31:57.360
<v Speaker 1>who would possibly think such a thing, but cost per

0:31:57.440 --> 0:32:01.080
<v Speaker 1>thousand impressions, and an impression is a essentially you're looking

0:32:01.120 --> 0:32:04.000
<v Speaker 1>at it. Yeah, there's a there's a there's a set

0:32:04.000 --> 0:32:07.440
<v Speaker 1>of eyes that are on that that website. Um, so

0:32:07.600 --> 0:32:11.440
<v Speaker 1>for every one thousand times someone views that website, uh,

0:32:11.560 --> 0:32:15.800
<v Speaker 1>the average advertiser would would give a certain amount of

0:32:15.800 --> 0:32:19.520
<v Speaker 1>money to the site itself. And again it's probably on

0:32:19.640 --> 0:32:22.200
<v Speaker 1>a the order of a few cents, so let's say

0:32:22.200 --> 0:32:26.760
<v Speaker 1>a nickel. So every time, uh, that counter hits one

0:32:26.880 --> 0:32:30.720
<v Speaker 1>thousand for that site, the advertiser gives a nickel over

0:32:30.760 --> 0:32:33.120
<v Speaker 1>to the site. So you have to get lots and

0:32:33.160 --> 0:32:35.680
<v Speaker 1>lots and lots of eyes on that site for it

0:32:35.720 --> 0:32:40.960
<v Speaker 1>to actually be worthwhile for the website, you know, so

0:32:41.160 --> 0:32:43.360
<v Speaker 1>they get that's the idea is that it gives an

0:32:43.360 --> 0:32:46.880
<v Speaker 1>incentive to the website to create really awesome content that's

0:32:46.920 --> 0:32:50.000
<v Speaker 1>going to pull lots of people there, and in web terms,

0:32:50.000 --> 0:32:52.880
<v Speaker 1>that's called sticky. You want people to go there and

0:32:53.000 --> 0:32:55.240
<v Speaker 1>stay there. Yeah. Yeah, if if people just go and

0:32:55.240 --> 0:32:59.360
<v Speaker 1>then and then bail, well then once the advertiser starts

0:32:59.360 --> 0:33:03.479
<v Speaker 1>looking at the figures, they're gonna say, well, this person

0:33:03.560 --> 0:33:06.360
<v Speaker 1>was here so briefly that they probably didn't even see

0:33:06.400 --> 0:33:10.120
<v Speaker 1>my ad So there's no point in paying you a

0:33:10.200 --> 0:33:14.480
<v Speaker 1>higher amount of money per thousand eyeballs when or pairs

0:33:14.520 --> 0:33:19.560
<v Speaker 1>of eyeballs when when people aren't even bothering looking at stuff.

0:33:19.960 --> 0:33:22.320
<v Speaker 1>So yeah, it's it's more than just the fact that

0:33:22.360 --> 0:33:25.600
<v Speaker 1>a thousand people got there. And sometimes this gets knocked

0:33:25.600 --> 0:33:31.120
<v Speaker 1>down to um a CPV, which is a click per visitor,

0:33:31.320 --> 0:33:34.840
<v Speaker 1>which again is different than an impression, because an impression

0:33:34.880 --> 0:33:38.600
<v Speaker 1>could be that you go to a website, you click

0:33:38.720 --> 0:33:41.200
<v Speaker 1>to a different page on the website, you go back

0:33:41.200 --> 0:33:43.960
<v Speaker 1>to the home page. Well, your two visits to that

0:33:44.040 --> 0:33:47.920
<v Speaker 1>homepage may each count as an impression, even though it's

0:33:47.960 --> 0:33:50.600
<v Speaker 1>the same person looking at it. You have seen that

0:33:50.720 --> 0:33:53.560
<v Speaker 1>same page twice, so you've seen the same ad twice.

0:33:53.920 --> 0:33:58.440
<v Speaker 1>A CPM maybe UH may count both of those visits.

0:33:58.880 --> 0:34:01.640
<v Speaker 1>A CPV is to different. That's count. That's clicks per

0:34:01.760 --> 0:34:04.880
<v Speaker 1>or sorry, not clicks, but cost per visitor. So the

0:34:04.920 --> 0:34:09.280
<v Speaker 1>idea being that every unique visitor counts towards that AD.

0:34:09.600 --> 0:34:12.000
<v Speaker 1>But if you were to keep refreshing the page or

0:34:12.120 --> 0:34:15.240
<v Speaker 1>click around and keep coming back to that homepage, those

0:34:15.320 --> 0:34:19.760
<v Speaker 1>additional visits would not count. It's only the unique visitor

0:34:19.840 --> 0:34:22.440
<v Speaker 1>that counts, and usually that's on a per day basis,

0:34:23.040 --> 0:34:25.319
<v Speaker 1>so for every twenty four hours. So if you came

0:34:25.360 --> 0:34:27.680
<v Speaker 1>back to that page the next day, sure it would

0:34:27.680 --> 0:34:31.440
<v Speaker 1>count then, but it doesn't count during your visit when

0:34:31.440 --> 0:34:34.640
<v Speaker 1>you're at that page um or that website. I should say,

0:34:34.920 --> 0:34:36.680
<v Speaker 1>Chris and I have a bit more to say about

0:34:36.680 --> 0:34:39.480
<v Speaker 1>web ads, but before we get into the final segment,

0:34:39.680 --> 0:34:49.839
<v Speaker 1>let's take another quick break to thank our sponsor. Then

0:34:49.880 --> 0:34:54.000
<v Speaker 1>you've got uh CPC, which is cost per click. Now

0:34:54.080 --> 0:34:58.160
<v Speaker 1>this is a little more challenging in that you have

0:34:58.280 --> 0:35:02.200
<v Speaker 1>to create really good ads that will get people excited

0:35:02.280 --> 0:35:04.760
<v Speaker 1>to click on it, to actually click on an AD,

0:35:05.200 --> 0:35:07.640
<v Speaker 1>because for a lot of us that feels like the

0:35:07.719 --> 0:35:09.640
<v Speaker 1>last thing in the world you want to do. You know,

0:35:09.680 --> 0:35:11.239
<v Speaker 1>you just want to look at the content. You don't

0:35:11.320 --> 0:35:13.960
<v Speaker 1>want to click on an ad. But clicking on the ads,

0:35:14.120 --> 0:35:16.280
<v Speaker 1>you know, that helps pay for the site. And also

0:35:16.400 --> 0:35:18.680
<v Speaker 1>there may very well be stuff that the ads are

0:35:18.760 --> 0:35:24.920
<v Speaker 1>are advertising that you're interested interested in. So as uh

0:35:25.360 --> 0:35:29.680
<v Speaker 1>cpc UM means that every time someone actually clicks on

0:35:29.719 --> 0:35:33.600
<v Speaker 1>the ad, the advert advertiser will give a certain amount

0:35:33.600 --> 0:35:36.920
<v Speaker 1>of money to the website. And that money, you know,

0:35:37.000 --> 0:35:41.160
<v Speaker 1>it may be every several every thousand clicks in that case,

0:35:41.200 --> 0:35:43.919
<v Speaker 1>but it tends to be a much higher rate than

0:35:44.000 --> 0:35:47.760
<v Speaker 1>the impressions because now you've gone from people just looking

0:35:47.760 --> 0:35:51.759
<v Speaker 1>in an ad to people actually reacting to an ad. Uh.

0:35:51.760 --> 0:35:53.880
<v Speaker 1>And then the other big one is c p A,

0:35:54.040 --> 0:35:57.920
<v Speaker 1>which is cost per acquisition or cost per action and

0:35:57.960 --> 0:36:02.080
<v Speaker 1>this is an affiliate program. This is when a company

0:36:02.200 --> 0:36:07.520
<v Speaker 1>offers up an affiliate program where um the they have

0:36:07.719 --> 0:36:10.720
<v Speaker 1>an agreement. For example, we we've done this in the past.

0:36:11.440 --> 0:36:13.239
<v Speaker 1>Tech stuff has done this because we did and we

0:36:13.280 --> 0:36:16.799
<v Speaker 1>did audible ads audible dot com. And the way that

0:36:16.800 --> 0:36:19.000
<v Speaker 1>that one but who are as far as I know,

0:36:19.080 --> 0:36:23.160
<v Speaker 1>are not are not sponsoring this particular episode. But the

0:36:23.200 --> 0:36:27.719
<v Speaker 1>way those those agreements tend to work is that the

0:36:29.520 --> 0:36:34.040
<v Speaker 1>vendor works with the site or service. So for example,

0:36:34.040 --> 0:36:37.279
<v Speaker 1>we'll stick with audible dot Com. They come to us

0:36:37.320 --> 0:36:40.319
<v Speaker 1>and say, we would like to make a partnership with

0:36:40.360 --> 0:36:42.640
<v Speaker 1>you if you you need to run an ad in

0:36:42.680 --> 0:36:45.760
<v Speaker 1>your podcast. When you run that ad, you tell people

0:36:45.840 --> 0:36:49.080
<v Speaker 1>to go to audible dot com and use this particular

0:36:49.719 --> 0:36:54.120
<v Speaker 1>UM password or or code when they go, and then

0:36:54.160 --> 0:36:57.640
<v Speaker 1>they will get UM. They'll they'll be able to join

0:36:57.719 --> 0:37:01.359
<v Speaker 1>for a discounted rate, and every user that does that,

0:37:01.440 --> 0:37:03.960
<v Speaker 1>we will we will pay you a certain amount of money.

0:37:04.320 --> 0:37:07.200
<v Speaker 1>And it all depends on the advertiser and the service.

0:37:07.239 --> 0:37:10.680
<v Speaker 1>I mean, it's all this is all negotiable stuff, right

0:37:10.960 --> 0:37:13.279
<v Speaker 1>and frankly, I am not privy to that. I have

0:37:13.400 --> 0:37:15.200
<v Speaker 1>no idea what it is because that's not my part

0:37:15.200 --> 0:37:20.080
<v Speaker 1>of the business. I create content. So, uh, every time

0:37:20.120 --> 0:37:23.600
<v Speaker 1>someone actually goes and signs up for these services using

0:37:23.600 --> 0:37:28.880
<v Speaker 1>the ad the promotional code that the website or podcast

0:37:29.000 --> 0:37:33.600
<v Speaker 1>whatever gives out, then money goes to that site from

0:37:33.640 --> 0:37:37.640
<v Speaker 1>the advertiser, from the vendor. And again this is much

0:37:37.680 --> 0:37:40.280
<v Speaker 1>more valuable because now you have people not just clicking

0:37:40.320 --> 0:37:45.040
<v Speaker 1>on something but actually enrolling in some sort of product

0:37:45.160 --> 0:37:49.759
<v Speaker 1>or service, and so that's considered much more valuable than

0:37:49.960 --> 0:37:54.880
<v Speaker 1>a typical impression would be. Now those are your major types.

0:37:54.920 --> 0:37:58.319
<v Speaker 1>There are lots of other variations of this, but those

0:37:58.400 --> 0:38:00.960
<v Speaker 1>were what I would say are the dominant ones in

0:38:01.040 --> 0:38:06.320
<v Speaker 1>online advertising. Okay, and uh, and again all three of these,

0:38:06.400 --> 0:38:08.640
<v Speaker 1>none of these are. None of these are on their

0:38:08.680 --> 0:38:11.399
<v Speaker 1>own good or bad. It's all on how they are

0:38:11.560 --> 0:38:15.839
<v Speaker 1>used and whether or not they are part of the

0:38:15.840 --> 0:38:18.799
<v Speaker 1>experience in a way that's not intrusive, or if they

0:38:19.000 --> 0:38:24.040
<v Speaker 1>in fact get in your way and irritate you. Yeah, yeah,

0:38:24.360 --> 0:38:27.600
<v Speaker 1>and then and that makes tracking all that much more

0:38:28.440 --> 0:38:32.360
<v Speaker 1>valuable for the advertiser and for the sites. Um, because

0:38:32.440 --> 0:38:37.600
<v Speaker 1>you know, as tastes change as to how the effectiveness

0:38:37.640 --> 0:38:41.000
<v Speaker 1>of of web advertising is measured. Um, you know, they've

0:38:41.040 --> 0:38:43.840
<v Speaker 1>they've gone from these through these different models, and sometimes

0:38:43.880 --> 0:38:46.400
<v Speaker 1>they shift toward one and conventional wisdom says that's the

0:38:46.440 --> 0:38:49.439
<v Speaker 1>best way to do it, and they'll change their mind

0:38:49.440 --> 0:38:53.399
<v Speaker 1>and shift back. So they track all of that information, um,

0:38:53.440 --> 0:38:55.839
<v Speaker 1>just so that they have an idea of who they're

0:38:55.840 --> 0:38:59.399
<v Speaker 1>reaching and how so, UM, you know that that's why

0:38:59.440 --> 0:39:03.000
<v Speaker 1>they do a lot that. So Chris, you're you're probably

0:39:03.000 --> 0:39:05.000
<v Speaker 1>gonna know the answer to this question, but I'm going

0:39:05.040 --> 0:39:07.239
<v Speaker 1>to ask it and see if you see in fact,

0:39:07.280 --> 0:39:10.719
<v Speaker 1>see if in fact you do know the answer. There

0:39:10.840 --> 0:39:15.200
<v Speaker 1>is one company out there on the Internet that is

0:39:15.800 --> 0:39:20.800
<v Speaker 1>dominant as far as the web advertising business goes. As in,

0:39:21.360 --> 0:39:24.719
<v Speaker 1>this is the company that provides the outlet for web advertising.

0:39:24.719 --> 0:39:28.640
<v Speaker 1>It's not itself necessarily an advertiser. Do you know what

0:39:28.680 --> 0:39:30.640
<v Speaker 1>that company is? I would have assumed it was a

0:39:30.640 --> 0:39:33.719
<v Speaker 1>company that rhymes with Schmoogle. In fact, you are corrected,

0:39:33.920 --> 0:39:37.759
<v Speaker 1>is Google, which according to at least some figures, has

0:39:37.840 --> 0:39:43.520
<v Speaker 1>about almost seventy of the online advertising market. That's very impressive. Yeah,

0:39:43.520 --> 0:39:46.160
<v Speaker 1>you think about that, Think about all the different advertising

0:39:46.160 --> 0:39:48.080
<v Speaker 1>companies that could be out there on the web, and

0:39:48.239 --> 0:39:52.040
<v Speaker 1>for one to have nearly sevent of the market share,

0:39:52.840 --> 0:39:56.759
<v Speaker 1>and you're talking billions of dollars of revenues going through

0:39:56.800 --> 0:40:02.440
<v Speaker 1>this this whole industry, that is amazing and scary. You know.

0:40:02.560 --> 0:40:05.360
<v Speaker 1>That's that's funny too, because that's the one type of

0:40:05.360 --> 0:40:10.480
<v Speaker 1>ad we didn't mention ad sense text text advertising. Well

0:40:10.520 --> 0:40:12.360
<v Speaker 1>I did mention it briefly because I thought about the

0:40:12.719 --> 0:40:15.000
<v Speaker 1>little bit and you know, but yes, but yeah, they

0:40:15.000 --> 0:40:19.120
<v Speaker 1>don't do the you know, the banner ads or or

0:40:19.200 --> 0:40:22.000
<v Speaker 1>sidebar ads, or or pop ups or pop unders. It's

0:40:22.040 --> 0:40:25.839
<v Speaker 1>all done with text. They'll have sponsored results that kind

0:40:25.840 --> 0:40:29.160
<v Speaker 1>of thing, exactly. It's it's just kind of funny that

0:40:29.160 --> 0:40:31.239
<v Speaker 1>that much of the ad industry is dominated by something

0:40:31.280 --> 0:40:34.960
<v Speaker 1>that doesn't actually use it whiches yeah and we you know, yeah,

0:40:35.120 --> 0:40:38.920
<v Speaker 1>so it's I mean, it's it's big business stuff. It's

0:40:38.960 --> 0:40:42.680
<v Speaker 1>still even today, despite the fact that the web has

0:40:42.719 --> 0:40:46.480
<v Speaker 1>been around for more than two decades now, um, we're

0:40:46.560 --> 0:40:51.279
<v Speaker 1>really still trying to find the right balance between the

0:40:51.400 --> 0:40:56.880
<v Speaker 1>value of advertising and um and and how it impacts

0:40:56.920 --> 0:41:01.120
<v Speaker 1>the user. Because if the value you have advertising keeps

0:41:01.120 --> 0:41:04.240
<v Speaker 1>falling as a result of users being alienated by ads,

0:41:04.840 --> 0:41:08.640
<v Speaker 1>then web content creators have to find new ways to

0:41:08.680 --> 0:41:12.000
<v Speaker 1>make money. And without finding new ways to make money,

0:41:12.040 --> 0:41:14.359
<v Speaker 1>we're not going to have nearly as much content on

0:41:14.400 --> 0:41:18.040
<v Speaker 1>the web, and so it could turn out to be

0:41:18.160 --> 0:41:21.239
<v Speaker 1>a bad thing for users in the long run. Now

0:41:21.280 --> 0:41:23.279
<v Speaker 1>that doesn't mean that users should just sit there and

0:41:23.320 --> 0:41:26.320
<v Speaker 1>say I love ads and click on everything. But if

0:41:26.360 --> 0:41:30.640
<v Speaker 1>there are ads that are effective, then users probably shouldn't

0:41:31.000 --> 0:41:35.520
<v Speaker 1>um complain about them too much, because again, the alternative

0:41:35.560 --> 0:41:37.960
<v Speaker 1>is that we lose all that content. In the long run,

0:41:39.760 --> 0:41:41.560
<v Speaker 1>It's definitely something that you have to be willing to

0:41:41.880 --> 0:41:44.640
<v Speaker 1>make the trade off for. Yeah, it's and it is tricky.

0:41:44.680 --> 0:41:46.719
<v Speaker 1>I mean I as a consumer, I can tell you

0:41:46.760 --> 0:41:50.480
<v Speaker 1>that a bad ad really ruins my mood when I'm

0:41:50.520 --> 0:41:53.200
<v Speaker 1>on a on a website, even if I love the website.

0:41:53.200 --> 0:41:57.200
<v Speaker 1>If it's a really bad ad, then my first reaction

0:41:57.280 --> 0:41:59.200
<v Speaker 1>is I think, you know what, I'll just come back

0:41:59.239 --> 0:42:01.960
<v Speaker 1>some other time. The different advertising campaign is running on

0:42:02.000 --> 0:42:06.480
<v Speaker 1>this site, and that wraps up this discussion about web ads. Obviously,

0:42:06.880 --> 0:42:11.239
<v Speaker 1>things have continued to evolve since two thousand twelve, and

0:42:11.280 --> 0:42:14.280
<v Speaker 1>I've talked about web advertising and advertising on the Internet

0:42:14.320 --> 0:42:16.839
<v Speaker 1>in general in a few other episodes, So you can

0:42:16.880 --> 0:42:20.840
<v Speaker 1>always go through the archive and look at those topics.

0:42:20.880 --> 0:42:23.560
<v Speaker 1>If you are interested in learning more. To do that,

0:42:23.880 --> 0:42:27.799
<v Speaker 1>head on over to text stuff podcast dot com. That's

0:42:27.840 --> 0:42:31.640
<v Speaker 1>our website where we have the archive, plus background information

0:42:31.680 --> 0:42:35.960
<v Speaker 1>on me, links to our presence on social networking sites,

0:42:36.320 --> 0:42:39.800
<v Speaker 1>and a link to our online store. And every purchase

0:42:39.840 --> 0:42:41.719
<v Speaker 1>you make goes to help the show. If you have

0:42:41.760 --> 0:42:45.120
<v Speaker 1>any suggestions for future topics I should cover on this show,

0:42:45.400 --> 0:42:48.920
<v Speaker 1>you can email me at tech Stuff at how Stuff

0:42:48.920 --> 0:42:53.160
<v Speaker 1>works dot com and I'll talk to you again really soon.

0:42:57.760 --> 0:43:00.000
<v Speaker 1>Text Stuff is a production of My heart Radios How

0:43:00.040 --> 0:43:03.399
<v Speaker 1>stuff Works. For more podcasts from I heart Radio, visit

0:43:03.440 --> 0:43:06.520
<v Speaker 1>the i heart Radio app, Apple Podcasts, or wherever you

0:43:06.600 --> 0:43:12.520
<v Speaker 1>listen to your favorite shows. H