WEBVTT - Ring Has New Security Settings You Should Check 0:00:08.600 --> 0:00:12.119 Ring adds new security settings you should check right now. 0:00:12.440 --> 0:00:16.160 After the podcast, Google Photos has a major oops, plus 0:00:16.160 --> 0:00:20.680 some Apple Watch tips and tricks. What's going on? This 0:00:20.880 --> 0:00:23.239 is the Rich on Tech podcast where I talk about 0:00:23.239 --> 0:00:26.000 the tech stuff I think you should know about. It's 0:00:26.000 --> 0:00:28.200 also the place where I answer the questions that you 0:00:28.280 --> 0:00:30.680 send me. My name is rich Dimiro, the tech reporter 0:00:30.720 --> 0:00:33.839 at KATLA Channel five in Los Angeles. Joining me is 0:00:33.880 --> 0:00:37.280 producer Megan, who just finished watching the Taylor Swift documentary. 0:00:37.320 --> 0:00:37.960 What's up? Megan? 0:00:38.159 --> 0:00:42.239 Just this morning? Not much? Did you watch it? 0:00:42.440 --> 0:00:44.879 I watched twenty minutes of it, so I will try to. 0:00:44.920 --> 0:00:47.519 We've been trying to finish it. Yeah, but I liked 0:00:47.520 --> 0:00:50.720 it for the twenty minutes that we watched. So I'm 0:00:50.720 --> 0:00:53.160 still trying to get through the Morning Show season one. 0:00:53.800 --> 0:00:56.320 It takes me a while to get through things. So 0:00:56.520 --> 0:00:58.840 it usually takes me two nights, two to three nights 0:00:58.840 --> 0:01:02.680 for a movie, yeah, TV series maybe a year and 0:01:02.720 --> 0:01:06.240 then five years. Yeah, it's a while. Book maybe books 0:01:06.240 --> 0:01:08.880 are actually pretty quick, Yeah, usually like a month, because 0:01:08.880 --> 0:01:11.559 I that's that's my priority. I read and I love reading, 0:01:11.640 --> 0:01:14.160 especially now with Libby, the app that gives me the 0:01:14.200 --> 0:01:17.080 free books. So I think we talked about that on 0:01:17.120 --> 0:01:19.000 the podcast, right Libby, we did right? 0:01:19.120 --> 0:01:20.839 Yeah, last week? I think we did. 0:01:21.040 --> 0:01:23.240 Yeah, did we? I think we did well. Anyway, if 0:01:23.240 --> 0:01:25.480 you don't have it, download the app Libby so you 0:01:25.480 --> 0:01:28.919 can get free books for your kindle. Have you charged 0:01:28.920 --> 0:01:30.640 your kindle since we talked about that, because I know 0:01:30.640 --> 0:01:33.240 you let it go totally dead for like a couple 0:01:33.240 --> 0:01:33.959 of years. 0:01:34.440 --> 0:01:36.920 You know, I actually bought a kindle because of Libby. 0:01:37.080 --> 0:01:39.800 I didn't have a kindle before. Oh, you gave me 0:01:39.880 --> 0:01:42.240 an old kindle. I gave it to my dad, and 0:01:42.280 --> 0:01:44.600 then I bought myself a new Kindle when you told 0:01:44.600 --> 0:01:46.840 me about Libby, because I was like, I don't want 0:01:46.880 --> 0:01:48.600 to spend money on books anymore. 0:01:48.640 --> 0:01:52.400 Why not just yeah, free the local library. So yeah, 0:01:52.440 --> 0:01:53.240 I've been loving it. 0:01:53.320 --> 0:01:55.640 So you've got you've gotten one delivered to the iPad 0:01:55.720 --> 0:01:58.120 or the I have like eight books on the kindle, 0:01:58.200 --> 0:02:00.960 pretty easy, and it's it's pretty amazing, and I, you know, 0:02:01.040 --> 0:02:04.840 I go back and forth about the whole you know, 0:02:05.120 --> 0:02:08.320 reading on this on the tablet versus reading on the 0:02:08.360 --> 0:02:11.440 printed page. For a while, I was going all books, 0:02:11.680 --> 0:02:15.000 but I realized buying the latest best sellers are very expensive, 0:02:15.440 --> 0:02:17.640 and I love supporting artists and this and that I 0:02:17.639 --> 0:02:19.320 wrote a book, and I love that people you know, 0:02:19.440 --> 0:02:22.160 paid me to you know, get my book. But I 0:02:22.200 --> 0:02:24.840 also offered it for free a lot of different ways. 0:02:24.880 --> 0:02:26.600 So I think there's something for everyone. 0:02:26.760 --> 0:02:27.520 Well, I like. 0:02:27.560 --> 0:02:31.800 The idea of maybe trying starting it on on Libby, 0:02:31.880 --> 0:02:34.200 on your kindle, like getting a book there, and then 0:02:34.280 --> 0:02:35.799 let's say you're like so into it and you're like, 0:02:35.840 --> 0:02:37.440 I love this book, I want to have it. 0:02:37.520 --> 0:02:38.440 Then you can buy it. 0:02:38.520 --> 0:02:41.720 And nobody's doing that, but I would maybe I would test. 0:02:41.760 --> 0:02:46.079 It's test books, testing books. That's interesting. But maybe if 0:02:46.080 --> 0:02:48.680 you love an author, it all depends too. Maybe you're 0:02:48.680 --> 0:02:50.880 going on vacation, you want that physical books that you 0:02:50.880 --> 0:02:53.760 can read it by the pool, whatever it may be. Anyway, 0:02:54.240 --> 0:02:56.600 well I'm glad you're reading again. Let's get to the 0:02:56.800 --> 0:03:01.000 big story of the week. Ring has a whole bunch 0:03:01.000 --> 0:03:04.600 of new controls inside their app. They are calling it 0:03:04.720 --> 0:03:08.040 the Control Center, and if you have a Ring device, 0:03:08.080 --> 0:03:11.040 you should take a look at this immediately. Because Ring's 0:03:11.040 --> 0:03:12.359 been in the news for a lot of stuff, a 0:03:12.400 --> 0:03:17.360 lot of it has been kind of overblown, but at 0:03:17.360 --> 0:03:20.000 the same time, this is a device that is on 0:03:20.120 --> 0:03:22.840 a lot of homes, and this is a company that 0:03:22.919 --> 0:03:25.720 needs to step up when it comes to letting the 0:03:25.760 --> 0:03:28.880 average person make sure that their stuff is secured. So, 0:03:28.919 --> 0:03:30.639 no matter what, we had that whole big thing where 0:03:30.680 --> 0:03:33.600 the people were hacking into the rings or we call 0:03:33.639 --> 0:03:36.640 it hacking, but realistically people are using very weak passwords, 0:03:36.800 --> 0:03:38.960 they weren't protecting their device very much and other people 0:03:39.000 --> 0:03:42.200 were able to get into those. Now they're saying that 0:03:42.200 --> 0:03:43.920 they have this new control center and help you kind 0:03:43.920 --> 0:03:45.360 of see all this stuff in one place, and here's 0:03:45.360 --> 0:03:47.400 the things that you need to look at. Number one, 0:03:47.840 --> 0:03:49.760 you can look and see if you have two factor 0:03:49.800 --> 0:03:54.400 authentication enabled for your Ring account, which you should. Ring 0:03:54.520 --> 0:03:56.680 is outside your front door. You might have one inside 0:03:56.720 --> 0:04:00.840 your house. It's a look into your personal so you 0:04:00.880 --> 0:04:03.480 want to have this secured in a big way. Two 0:04:03.480 --> 0:04:05.440 factor authentication is kind of the best thing we have 0:04:05.560 --> 0:04:07.640 right now. So the control center will tell you if 0:04:07.640 --> 0:04:10.680 that's enabled, if it's not, turn it on. Second thing, 0:04:11.000 --> 0:04:14.000 you can see all of the devices and the third 0:04:14.040 --> 0:04:18.159 party services that are authorized to see your Ring account. 0:04:18.560 --> 0:04:20.560 Let me give you an example. Let's say you had 0:04:20.600 --> 0:04:22.960 an old Android phone and you upgrade it to an 0:04:23.000 --> 0:04:26.039 iPhone last year. That old Android phone might still be 0:04:26.120 --> 0:04:29.479 logged into your account on Ring and even if you 0:04:29.480 --> 0:04:31.400 have it in a drawer somewhere. Probably not the biggest, 0:04:31.800 --> 0:04:36.560 biggest deal, but it's still an open kind of pathway 0:04:36.680 --> 0:04:38.800 into your account that you want to close. So you 0:04:38.839 --> 0:04:42.200 can go through and actually remove all the devices that 0:04:42.240 --> 0:04:45.200 are on your account. And for me, that was about 0:04:45.240 --> 0:04:47.520 eight pages of devices from over the years. I've had 0:04:47.560 --> 0:04:51.360 a RING for five years now, so you have like 0:04:51.440 --> 0:04:54.880 forty it was. Yeah, it test phones all the time, 0:04:54.960 --> 0:04:57.240 so I'm always logging in. Yeah, and of course Ring 0:04:57.279 --> 0:04:59.240 I want to see what's going on, so I removed 0:04:59.279 --> 0:05:01.400 all the old phone. The only thing I don't like 0:05:01.400 --> 0:05:03.520 about this is you can't remove them one by one. 0:05:03.800 --> 0:05:06.040 You have to remove them all, which is fine, you 0:05:06.080 --> 0:05:08.240 just start fresh, and then once you start fresh, you 0:05:08.279 --> 0:05:10.920 have to log in on your main phones again. Okay. 0:05:11.040 --> 0:05:13.160 It's also good. If you ever gave someone access to 0:05:13.160 --> 0:05:14.960 your account and you kind of forgot about that, they 0:05:14.960 --> 0:05:17.680 can still be looking in, so good get rid of them. Yeah. 0:05:17.720 --> 0:05:20.080 The way they want you to share access to your 0:05:20.120 --> 0:05:24.719 account is with a process called shared Users. So, Megan, 0:05:24.800 --> 0:05:26.560 let's say I was going on vacation. I said, hey, 0:05:26.560 --> 0:05:27.920 can you take a look at you know, just keep 0:05:27.960 --> 0:05:29.719 a watch on my house, and I gave you access 0:05:29.720 --> 0:05:31.680 to my account. Normally, I would log in on the 0:05:31.680 --> 0:05:33.880 app on your phone and be like, okay, cool, Well, 0:05:33.920 --> 0:05:35.960 now you can do something called shared users. You could 0:05:35.960 --> 0:05:38.200 always do this for a while, but that's the way 0:05:38.200 --> 0:05:40.120 you want to do it. Got so that way it's 0:05:40.200 --> 0:05:43.720 more controlled and I can take away your privileges from 0:05:43.760 --> 0:05:47.719 my end without going onto your phone and logging in, right, okay. 0:05:48.160 --> 0:05:52.120 Now the big one is something called video request notifications. 0:05:52.560 --> 0:05:55.359 This is something you may or may not understand or 0:05:55.400 --> 0:05:57.719 even be aware of when it comes to RING, but 0:05:57.800 --> 0:06:00.919 they work with law enforcement in very arious places across 0:06:01.000 --> 0:06:03.960 the US so that law enforcement can say, hey, you 0:06:04.000 --> 0:06:07.040 know what, we had a robbery on Main Street, and 0:06:07.560 --> 0:06:10.600 do you mind pinging all those cameras around Main Street 0:06:10.920 --> 0:06:13.080 and asking them if they would give us their video 0:06:13.200 --> 0:06:14.599 so we can take a look and see if we 0:06:14.640 --> 0:06:18.400 get a photo of the person, the perpetrator, or the 0:06:18.440 --> 0:06:21.200 car or the license plate. And so RING will ping 0:06:21.440 --> 0:06:23.960 people on Main Street and say hey, would you mind 0:06:23.960 --> 0:06:26.480 sharing your video with the police, and they would go 0:06:26.520 --> 0:06:28.480 and they would grab your video off the account from 0:06:28.480 --> 0:06:30.200 a certain period of time. Let's say it was from 0:06:30.200 --> 0:06:31.640 one am to two am. 0:06:31.760 --> 0:06:32.400 If you let them. 0:06:32.440 --> 0:06:34.880 If you let them, you would give them that permission. Well, 0:06:34.920 --> 0:06:37.239 in the past you had to just kind of wait 0:06:37.279 --> 0:06:40.120 for the police to ask you for this. Now you 0:06:40.160 --> 0:06:41.720 can say, you know what, I don't even want the 0:06:41.800 --> 0:06:43.840 police to I'm not even in the running for this. 0:06:44.360 --> 0:06:46.400 Just take me out of the running. Just imagine I 0:06:46.400 --> 0:06:48.600 don't have a ring video doorbell. Don't even tell the 0:06:48.600 --> 0:06:51.760 police I do. So that way you can turn this off. 0:06:51.800 --> 0:06:55.000 This is called video request notifications. You can opt out 0:06:55.040 --> 0:06:56.880 of that now, so you can disable that. 0:06:58.160 --> 0:06:59.920 And that's because it's like, I don't want to. 0:06:59.839 --> 0:07:03.240 Do what's that? Yeah, you just don't. Maybe you don't 0:07:03.240 --> 0:07:06.960 trust the police, Maybe you don't trust the society, you're 0:07:06.960 --> 0:07:09.680 an anarchist, you don't like the government. Whatever it is, 0:07:09.960 --> 0:07:12.240 I don't know, but there's reasons. But they're giving you 0:07:12.280 --> 0:07:15.480 that ability. I personally left it on if something happened 0:07:15.480 --> 0:07:18.240 outside my house and I can help with something, fine. 0:07:18.480 --> 0:07:22.000 Now here's when it comes to be a problem. It's 0:07:22.760 --> 0:07:24.800 I mean, it's just this weird thing where you're willing 0:07:24.840 --> 0:07:27.640 to help unless it's something related to you. 0:07:27.720 --> 0:07:31.880 Perhaps so let's say your neighbor's house, yeah. 0:07:31.640 --> 0:07:33.560 Or anything, and all of a sudden they're like, hey, 0:07:33.800 --> 0:07:36.440 can we get and you're like, oh wait, whoa, whoa, whoa, whoa. 0:07:36.440 --> 0:07:38.600 I can't show you what happened between one am. 0:07:38.800 --> 0:07:41.960 Yeah, I'm not showing you that, okay. So it's interesting. 0:07:42.240 --> 0:07:44.640 It's one of these things where it's good to have 0:07:44.680 --> 0:07:47.200 the ability to turn it on or off. I would 0:07:47.240 --> 0:07:50.080 hope that people would leave it on because it's probably 0:07:50.120 --> 0:07:52.520 in the greater good. But there's also this idea of 0:07:52.760 --> 0:07:55.240 are we building a surveillance society? Right? 0:07:56.160 --> 0:08:02.400 Unknowingly, it reminds me of the surveillance camera and cars everywhere. 0:08:02.520 --> 0:08:03.800 They're everywhere now, well. 0:08:04.520 --> 0:08:07.960 The company we did like two companies last year that 0:08:08.160 --> 0:08:08.440 do that. 0:08:09.320 --> 0:08:10.760 You have you have a camera in your car. 0:08:11.000 --> 0:08:13.400 I have a a dash cam. 0:08:13.360 --> 0:08:16.240 Right and you're talking about something with you know, if 0:08:16.520 --> 0:08:16.920 you get to. 0:08:16.840 --> 0:08:19.400 An accident, yeh, can that video be subpoena? 0:08:19.520 --> 0:08:20.760 I mean, it's it's crazy. 0:08:20.880 --> 0:08:23.640 The idea that we have so many cameras everywhere is 0:08:23.800 --> 0:08:26.360 just becoming more of reality. Like, we have to figure 0:08:26.360 --> 0:08:28.520 out how to deal with all this. There's no easy 0:08:28.560 --> 0:08:32.320 there's no easy solution. Regan By the way, if you 0:08:32.320 --> 0:08:34.080 want to look at your ring stuff on my website, 0:08:34.160 --> 0:08:36.400 rich on Tech dot TV. I do have a blog 0:08:36.440 --> 0:08:38.520 post where I kind of laid out all those things 0:08:38.559 --> 0:08:41.360 I just talked about and explain how to change those 0:08:41.400 --> 0:08:44.040 features and you know, do whatever you need to do 0:08:44.080 --> 0:08:45.120 to make them work for you. 0:08:45.200 --> 0:08:47.160 Cool. I'm going to check it out. Okay. 0:08:47.200 --> 0:08:50.800 So this first question comes from Joe, and Joe wrote 0:08:50.840 --> 0:08:54.640 on Rich's Facebook, which is Facebook dot dot com slash 0:08:54.720 --> 0:08:57.960 rich on Tech. Joe writes, I wanted to get your 0:08:58.000 --> 0:09:01.800 opinion on a new internet provider called Story. Are you 0:09:01.880 --> 0:09:04.480 familiar with this? We just got it installed today and 0:09:04.559 --> 0:09:06.000 so far it's going great. 0:09:06.960 --> 0:09:09.920 I have heard of Story, and this is a wireless 0:09:09.960 --> 0:09:14.480 internet provider, kind of an alternative to the typical internet providers, 0:09:14.520 --> 0:09:18.040 which are your cable company and your phone company. But 0:09:18.440 --> 0:09:21.520 we are seeing more of these wireless providers come along, 0:09:21.559 --> 0:09:23.880 which is a good thing for customers or consumers. I 0:09:23.880 --> 0:09:26.800 guess I should say. This is fifty dollars a month 0:09:26.840 --> 0:09:29.680 for two hundred megabits of service. And what they're doing 0:09:29.720 --> 0:09:32.720 is they have kind of a on one big building 0:09:32.800 --> 0:09:34.920 they have like an antenna and then they'll have a 0:09:34.960 --> 0:09:36.760 small antenna that they put in your house, like this 0:09:36.760 --> 0:09:40.200 little wireless box, a router kind of thing, router slash modem, 0:09:40.600 --> 0:09:43.400 and that receives a signal from the big antenna that 0:09:43.440 --> 0:09:46.360 they put up. So the main downside of this is 0:09:46.440 --> 0:09:49.640 really where it's available. Okay, So if it's available in 0:09:49.679 --> 0:09:51.960 your area, then by all means check it out, and 0:09:52.000 --> 0:09:54.480 you should go to Starre dot com and see pop 0:09:54.480 --> 0:09:56.920 in your address and see if it's available. This can 0:09:56.920 --> 0:10:00.240 help you bypass the cable companies because it's go to 0:10:00.240 --> 0:10:01.920 be a little bit cheaper. Now. I wish it was 0:10:01.960 --> 0:10:05.160 a lot cheaper. For example, I pay seventy dollars a 0:10:05.160 --> 0:10:08.520 month for Spectrum, which is two hundred megabits per second, 0:10:09.120 --> 0:10:12.960 and that's seventy dollars. This is fifty for maybe about 0:10:13.000 --> 0:10:15.120 the same speed. So it would be nice if it 0:10:15.160 --> 0:10:18.160 was way cheaper, like thirty twenty dollars a month. It's 0:10:18.240 --> 0:10:20.320 kind of a lot. It's not that much to have 0:10:20.360 --> 0:10:22.520 you switch because it's a pain to switch. 0:10:22.840 --> 0:10:23.959 Yeah, so if I was. 0:10:23.920 --> 0:10:26.680 Saving forty a month or fifty a month, sure, but 0:10:26.760 --> 0:10:28.480 twenty a month is kind of like I'll get to that. 0:10:29.600 --> 0:10:32.120 But I do think this is cool and it's available 0:10:32.160 --> 0:10:36.200 according to their website in La San Francisco, Boston, New 0:10:36.320 --> 0:10:39.400 York City, and Denver. So go to Star dot com. 0:10:39.440 --> 0:10:42.760 See the other one that's available in LA is called 0:10:42.840 --> 0:10:49.040 wander Wa n Oh gosh, is it w I think 0:10:49.080 --> 0:10:51.680 it's w A N d R. I think they leave 0:10:51.720 --> 0:10:56.640 out the e, W A and d R. Let me see, 0:10:56.640 --> 0:11:00.480 hold on, let me get it. It is called wander 0:11:00.640 --> 0:11:03.800 Wa n d ER. So if you're in LA, check 0:11:03.840 --> 0:11:07.720 out wander really Santa Monica. That's kind of where they're available. 0:11:08.440 --> 0:11:12.920 Oh well, that's their website. Wow, okay, I don't like websites. 0:11:12.960 --> 0:11:15.959 I have AutoPlay wander dot net. So if you want 0:11:15.960 --> 0:11:17.760 to check it out now, they are twenty five dollars 0:11:17.800 --> 0:11:18.160 a month. 0:11:18.440 --> 0:11:21.360 Oh wow, how many. 0:11:20.440 --> 0:11:23.360 That I think is fifty down, But fifty is enough 0:11:23.360 --> 0:11:26.480 for most people. Okay, So, but for twenty five dollars 0:11:26.520 --> 0:11:28.800 a month, that sounds a lot cheaper than seventy to me. 0:11:28.880 --> 0:11:30.400 I'd be like, yeah, I'm checking this. 0:11:30.679 --> 0:11:31.160 Yeah. 0:11:31.240 --> 0:11:34.360 So anyway, those are your two alternatives. We're seeing T Mobile. 0:11:34.400 --> 0:11:36.920 They have T Mobile ISP, which you can check and 0:11:36.920 --> 0:11:39.840 see if they're available in your area. They're fifty. Verizon 0:11:39.920 --> 0:11:42.760 has five G home Internet, which again all these things 0:11:42.760 --> 0:11:44.920 are available in very small areas because they have to 0:11:44.960 --> 0:11:48.680 put an antenna up in your area with this big service, 0:11:48.720 --> 0:11:52.080 and then it services just a small area around an antenna, right, 0:11:52.240 --> 0:11:55.680 So that's why it's not everywhere all at once. Let's 0:11:55.679 --> 0:11:59.640 talk about kind of the the biggest fear when you 0:11:59.640 --> 0:12:01.400 put your stuff in the cloud. What would that be. 0:12:01.600 --> 0:12:03.720 Let's say you back up all your pictures to the cloud. 0:12:03.720 --> 0:12:04.760 What's your biggest fear with that? 0:12:04.920 --> 0:12:06.000 It getting hacked? 0:12:06.400 --> 0:12:09.480 Yeah, someone else seeing the pictures, so get like just deleted, 0:12:09.960 --> 0:12:13.480 deleted or hacked. Yeah, or basically someone else getting access 0:12:13.520 --> 0:12:16.080 to these pictures is also kind of up there. Well, 0:12:16.200 --> 0:12:18.840 Google Takeout had a little bit of a problem with 0:12:18.920 --> 0:12:21.760 Google Photos. Now I love Google Photos, you know, I'm 0:12:21.800 --> 0:12:24.520 a big fan, So to me, this really hurts my 0:12:24.640 --> 0:12:27.360 heart when I see that this happened with Google Photos. 0:12:27.760 --> 0:12:31.400 But some people that try to download their pictures from 0:12:31.440 --> 0:12:36.120 Google Photos apparently got some other people's photos mixed in 0:12:36.160 --> 0:12:38.440 with theirs. Not just photos, it's actually videos. 0:12:38.679 --> 0:12:39.640 Oh that's so weird. 0:12:39.760 --> 0:12:42.680 Yeah. This happened between November twenty first and twenty fifth. 0:12:43.200 --> 0:12:45.240 It was for people that were using Google Takeout, And 0:12:45.280 --> 0:12:47.920 if you're not familiar with Google Takeout. Google has this 0:12:48.040 --> 0:12:51.280 system where you can download the data that Google has 0:12:51.320 --> 0:12:53.920 that you you upload with them. So if you've used 0:12:53.960 --> 0:12:56.920 a service, basically any of their services, you can go 0:12:56.960 --> 0:12:59.400 to this Google Takeout website and say, hey, I want 0:12:59.400 --> 0:13:01.560 an archive all my pictures that I've uploaded in all 0:13:01.600 --> 0:13:04.240 my videos, and they will zip that up into an 0:13:04.320 --> 0:13:08.120 archive and then let you download it. Now, actually downloading 0:13:08.160 --> 0:13:11.840 that is one hundred percent a royal pain because imagine 0:13:11.880 --> 0:13:14.640 I've got a terabyte of photos in my Google Photos 0:13:14.720 --> 0:13:17.560 or whatever. I have, maybe not that much, but the 0:13:17.600 --> 0:13:20.400 reality is to download a file that big, and even 0:13:20.480 --> 0:13:22.880 though they break up the files so that they're easier 0:13:22.880 --> 0:13:25.160 to download, it's gonna take me a week or two 0:13:25.200 --> 0:13:29.160 to download. Yeah, So realistically, I've never done this because 0:13:29.200 --> 0:13:32.840 it's too much. We need a better system and Google, 0:13:33.000 --> 0:13:35.800 I will say, Google Drive lets you sync to other 0:13:35.840 --> 0:13:41.280 devices like a Synology backup or something like eb meeb 0:13:41.400 --> 0:13:43.680 dot com is the website for that device that lets 0:13:43.679 --> 0:13:46.640 you back up your Google Drive. Google Photos, as far 0:13:46.640 --> 0:13:49.480 as I know right now, has no way of letting 0:13:49.480 --> 0:13:53.240 you incrementally back them up to another device. So, like 0:13:53.280 --> 0:13:55.520 we talked about ebe, remember when that thing first came out, 0:13:55.520 --> 0:13:58.360 it's a Wi Fi connected hard drive. When that first 0:13:58.360 --> 0:14:01.160 came out, you were able to think your Google Photos 0:14:01.280 --> 0:14:04.000 to that ebe. Now you can't do that anymore. Google 0:14:04.040 --> 0:14:07.000 Photos kind of cut off everyone all third parties. So 0:14:07.040 --> 0:14:09.199 now when you do Google Photos, everything is in Google 0:14:09.200 --> 0:14:11.320 Photos and that's it. You can't say, hey, I want 0:14:11.320 --> 0:14:13.240 this hard drive to kind of sink all these photos 0:14:13.280 --> 0:14:16.120 every night all twenty four to seven so that I 0:14:16.120 --> 0:14:17.559 always have a copy of to me. 0:14:17.840 --> 0:14:20.200 Yeah, probably coming out with their own version of easy. 0:14:20.040 --> 0:14:22.360 Something there exactly. That leads me to believe that they 0:14:22.400 --> 0:14:24.120 EI are going to do like a marketing thing where 0:14:24.160 --> 0:14:28.000 they're going to say, hey, Western Digital or whoever, you're 0:14:28.080 --> 0:14:31.720 going to have exclusive rights to letting people sink their 0:14:31.800 --> 0:14:34.240 photos to your hard drive. Because think about it, that's 0:14:34.240 --> 0:14:36.720 a pretty lucrative business. Yeah, all the people are using 0:14:36.760 --> 0:14:38.480 Google Photos, say oh, I want that hard drive so 0:14:38.520 --> 0:14:41.360 I can easily have a backup totally say somebody has 0:14:41.360 --> 0:14:43.480 to do this. Google has to do this soon, Yeah, 0:14:43.480 --> 0:14:46.440 because you don't want to not have your I mean, 0:14:46.480 --> 0:14:49.120 Google's not going away anytime soon, but it just it 0:14:49.240 --> 0:14:51.040 worries me that my pictures are in a place I 0:14:51.080 --> 0:14:52.080 can't easily download. 0:14:52.800 --> 0:14:55.600 I get questions all the time from my family members. 0:14:55.240 --> 0:14:57.800 About where to put their photos, and it's I just 0:14:57.800 --> 0:15:01.920 feel like it's becoming an issue. Yeah, all my pictures 0:15:01.920 --> 0:15:04.960 are on my computer. My computer is super slow. Now, Like, yep, 0:15:05.080 --> 0:15:07.400 that just shouldn't happen. You shouldn't have to put everything 0:15:07.520 --> 0:15:08.760 on your desktop computer. 0:15:08.920 --> 0:15:11.400 No, and or if you Yeah, I mean, it's just 0:15:11.440 --> 0:15:13.600 people don't really do that anymore. It's all in the cloud. Yeah, 0:15:13.600 --> 0:15:15.640 I mean, so you have Google. You know, You've got 0:15:15.720 --> 0:15:21.080 Google Photos, You've got Microsoft OneDrive, You've got Amazon Photos, 0:15:21.160 --> 0:15:25.400 You've got iCloud. It is very confusing. This entire picture 0:15:25.480 --> 0:15:29.840 thing has caused most people to just declare photo bankruptcy, 0:15:29.920 --> 0:15:31.440 where I don't even want to deal with it. I'll 0:15:31.480 --> 0:15:33.480 just and they're forced to deal with it when they 0:15:33.480 --> 0:15:35.360 have to, which is when they get a new phone, 0:15:35.440 --> 0:15:38.080 when they get a new computer, when something happens or 0:15:38.120 --> 0:15:40.840 something goes wrong. Yeah, and for me, this even happened 0:15:40.880 --> 0:15:42.400 to myself. I was looking for a picture of my 0:15:42.480 --> 0:15:45.200 kid in the hospital when he was born, and I 0:15:45.240 --> 0:15:46.800 couldn't find it. I went to the date of his 0:15:46.880 --> 0:15:49.560 birth and nothing was in there in Google Photos. I'm like, whoa, 0:15:49.680 --> 0:15:53.280 what I had messed up? I had not backed up 0:15:53.760 --> 0:15:56.200 a backup that I thought I backed up, and then 0:15:56.200 --> 0:15:59.040 I had to back up and do it all over again. Yeah. 0:15:59.080 --> 0:16:01.800 It was really freaked me out. I was like, how 0:16:01.840 --> 0:16:03.400 am I going to explain this to my wife? 0:16:03.600 --> 0:16:04.080 Oh no? 0:16:04.560 --> 0:16:07.480 Yeah? So long story short. With the Google Photos stuff, 0:16:07.640 --> 0:16:10.280 it probably didn't affect you, And if it did, you 0:16:10.760 --> 0:16:14.120 got an email from Google and they are telling you 0:16:14.200 --> 0:16:17.120 if you did a takeout export between November twenty first 0:16:17.120 --> 0:16:20.160 and November twenty fifth, you should delete it and ask 0:16:20.200 --> 0:16:20.640 for a new. 0:16:20.560 --> 0:16:22.960 One because one terabyte. 0:16:22.600 --> 0:16:24.480 You may have other people's stuff in there. 0:16:25.000 --> 0:16:26.240 So did you get your pictures? Oh? 0:16:26.280 --> 0:16:28.480 Pp, other people's photos? 0:16:29.040 --> 0:16:30.160 Did you get your picture? 0:16:30.280 --> 0:16:32.320 I did find them? Yeah, okay, good, But now I'm 0:16:32.320 --> 0:16:33.760 worried because I have a lot of random background. 0:16:33.760 --> 0:16:35.560 Do you print any pictures? By the way? 0:16:35.680 --> 0:16:39.520 Sometimes? Okay, sometimes, but very rarely. 0:16:39.800 --> 0:16:40.080 Yeah. 0:16:40.120 --> 0:16:41.880 But I love Google Photos because now if you need 0:16:41.880 --> 0:16:43.960 to print a picture, you can just search in Google 0:16:44.000 --> 0:16:46.440 Photos for whatever you need. Like I'm doing like a 0:16:46.520 --> 0:16:49.240 sunset collage and I can just type in sunsets. 0:16:48.720 --> 0:16:51.280 And you know, no, it's such a cool feature for sure. 0:16:52.600 --> 0:16:57.160 This next question comes from Thomas, and if you want 0:16:57.200 --> 0:17:00.560 to submit your question, just go to riches site rich 0:17:00.640 --> 0:17:03.320 on tech dot tv and hit the contact button to 0:17:03.360 --> 0:17:07.159 send your question. So Thomas writes, I heard your segment 0:17:07.200 --> 0:17:11.120 on KFI with Handle. What is the difference between Libby 0:17:11.280 --> 0:17:14.720 and Overdrive? I have Overdrive on my kindle now and 0:17:14.760 --> 0:17:18.959 your explanation of Libby seems to be the same as Overdrive. 0:17:19.600 --> 0:17:23.399 Well, in fact, good question. So, by the way, if 0:17:23.440 --> 0:17:25.679 you're in the LA area, I'm on KFI AM six 0:17:25.840 --> 0:17:29.680 forty Tuesday mornings at eight am with Bill Handle, Wednesday 0:17:29.680 --> 0:17:33.719 mornings at five point twenty with Jennifer Jones Lee. So 0:17:34.080 --> 0:17:38.440 what is the difference between overdrive and Libby? Well, Libby 0:17:38.560 --> 0:17:41.040 is actually owned by Overdrive. And these are the apps 0:17:41.040 --> 0:17:42.840 we're talking about at the beginning of the show that 0:17:42.960 --> 0:17:45.600 lets you get free books, and it's not just fair Kindle. 0:17:45.600 --> 0:17:48.040 By the way, these let you download. You can read 0:17:48.040 --> 0:17:50.960 them inside the app, you can read them on your iPad, 0:17:51.240 --> 0:17:53.080 you can read them on your computer. Anywhere where you 0:17:53.119 --> 0:17:56.399 can download or access Overdrive or Libby, you have access 0:17:56.440 --> 0:17:59.880 to these apps or these books. So the Overdrive app 0:18:00.160 --> 0:18:02.800 the original one, and you probably have heard of it. 0:18:02.840 --> 0:18:05.040 In fact, a lot of libraries work with Overdrive to 0:18:05.040 --> 0:18:08.600 put their digital collections on Overdrive. It's kind of like 0:18:08.680 --> 0:18:12.120 every library in America doesn't want to create their own 0:18:12.200 --> 0:18:15.480 digital library, so they just say, you know what, we're 0:18:15.520 --> 0:18:18.919 gonna let Overdrive handle the heavy lifting, and yes, we 0:18:18.960 --> 0:18:21.600 have the collections, but you handle all the rights management, 0:18:21.680 --> 0:18:24.560 loading them out, making sure they're collected. Because even though 0:18:24.560 --> 0:18:28.320 it's a library book through Overdrive, it's still dealt with 0:18:28.359 --> 0:18:30.359 the same way as a physical book. You have to 0:18:30.400 --> 0:18:32.360 wait for a copy of it, you get it out 0:18:32.400 --> 0:18:33.720 for a certain amount of time, and you have to 0:18:33.720 --> 0:18:35.879