Speaker 1: Disney is raising prices on its streaming service again. Well,
Speaker 1: one wireless carrier has another sneaky feet. Android phones can
Speaker 1: now alert you about air tags that are stalking you.
Speaker 1: LG has a new wireless TV and you won't believe
Speaker 1: the price tag. Plus your tech questions answered, What's going on?
Speaker 1: I'm Rich Demiro and this is Rich on Tech. This
Speaker 1: show where I talk about the tech stuff I think
Speaker 1: you should know about. It's also the place where I
Speaker 1: answer your questions about technology. I believe that tech should
Speaker 1: be interesting, useful, and most importantly fun. Phone lines are
Speaker 1: now open at triple eight Rich one oh one. That's
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Give me a call if you have a question about technology.
Speaker 1: Email is also open. Just go to Rich on tech
Speaker 1: dot TV, hit the contact link and submit your message.
Speaker 1: If you have feedback for the show, I'll get that
Speaker 1: to get to that later in the show as well.
Speaker 1: We've got some great guests this week. Doctor Chris Pearson
Speaker 1: is going to join us. He is the founder and
Speaker 1: CEO of Black Cloak. Black Hat and Defcon are happening
Speaker 1: right now in Las Vegas. These are two of the
Speaker 1: biggest annual hacking conferences. So Chris is going to talk
Speaker 1: about what is being discussed, especially with AI on the
Speaker 1: scene now because hacking is gonna get a little bit
Speaker 1: easier because of AI.
Speaker 2: We'll talk about the implications of that.
Speaker 1: And then later if you're thinking about buying a TV,
Speaker 1: Caleb Dennison, Editor at Large at Digital Trends, is going
Speaker 1: to give us his picks for the best TVs for
Speaker 1: your money. I know you don't want to spend a lot,
Speaker 1: but you want to get a good set. That is
Speaker 1: what Caleb is going to tell us. So we'll have
Speaker 1: those guests later in the show. I do want to
Speaker 1: say I am thinking about the people of Maui, and
Speaker 1: our hearts are with them, our thoughts are with them.
Speaker 1: It is just unthinkable what happened over there. And we
Speaker 1: were just there as a family a couple of months ago,
Speaker 1: and I was looking up some of the places that
Speaker 1: we had gone in Lahina and it's really sad that
Speaker 1: we ate at one of these places we like called
Speaker 1: Cheeseburger and Paradise. I went there for my honeymoon and yeah,
Speaker 1: I know, I took my wife to my newly went
Speaker 1: to a burger place for our honeymoon. That was just
Speaker 1: one of the places we went to, but that I
Speaker 1: was sad to find out had burned down. And the
Speaker 1: place we ate at for lunch there as well, really
Speaker 1: cool old hotel. Kids were playing with the birds they had.
Speaker 1: I can't remember the name of it, but it was
Speaker 1: a really interesting menu. I had breakfast ramen there and
Speaker 1: which was delicious, by the way, and that has also
Speaker 1: burned down.
Speaker 2: And then the tree.
Speaker 1: There's this great old Banyan tree that I took a
Speaker 1: picture of that was really really cool, over one hundred
Speaker 1: years old. I'm told that that's still standing, but you know,
Speaker 1: definitely burned and sinned and all that stuff. So just
Speaker 1: unbelievable to think that a town like that, so old
Speaker 1: and so steeped in history, something like this could happen.
Speaker 1: So thoughts, And I will tell you, as a person
Speaker 1: who you know would like to help financially, you know,
Speaker 1: donate money, you feel good doing that. I'm actually confused
Speaker 1: because I've seen so many places to donate online and
Speaker 1: people sharing on their stories. It's actually like, where do
Speaker 1: you put your money? Right, Like, if you want to donate,
Speaker 1: I'm not really sure. I mean, I guess maybe like
Speaker 1: Red Cross something like that. But there's so many different
Speaker 1: places to donate, and so maybe I'll get some clarity
Speaker 1: on that and figure out where to send that, because
Speaker 1: I've been wanting to do that, but I just didn't
Speaker 1: really know how.
Speaker 2: Let's see what else my mom is in town.
Speaker 1: So whenever you have family in town, you're always kind
Speaker 1: of like it's almost like you're a visitor in your
Speaker 1: own city. And so we've just been going NonStop, you know,
Speaker 1: between work and trying to bring my mom out and
Speaker 1: go out to places to eat and do and see,
Speaker 1: and so that's been interesting.
Speaker 2: I've been running around kind of all over town.
Speaker 1: But I think it's pretty cool when people come to
Speaker 1: town because you do act like a tourist in your
Speaker 1: own city. And so, for instance, yesterday I had bookmarked
Speaker 1: a place little subshop that wanted to try because I
Speaker 1: read an article about it, and so we went to
Speaker 1: that place. And I'm really favoring local places right now
Speaker 1: over the chains, just because I feel like the world
Speaker 1: of like restaurants has changed so much that I feel
Speaker 1: like the small places are really putting their best foot
Speaker 1: forward right now because they know that they need to survive,
Speaker 1: and so you get a little bit better service a
Speaker 1: little bit more friendly service, a little bit more personal service.
Speaker 1: And so I've really enjoyed doing that, which is funny
Speaker 1: because back when I was kind of grown up, I
Speaker 1: always favored like big chains. I always love chains, and
Speaker 1: now I'm kind of always like, no, is this place independent?
Speaker 2: Is it local? Is it small? Okay, let me go.
Speaker 2: It doesn't have to be small per se.
Speaker 1: Anyway, So yesterday went to the subplace, and then after
Speaker 1: the subplace, I was like, you know what, you know,
Speaker 1: we were buy an airport, and I said, there's got
Speaker 1: to be a place to watch the plane's land with
Speaker 1: the kids by the airport. And so sure enough, we
Speaker 1: pulled into this one parking lot that was near the
Speaker 1: airport and it was totally not the right place, and
Speaker 1: I was like, there's got to be a public like
Speaker 1: observation area, and sure enough, I went on Google and
Speaker 1: I just kind of zoomed in on the map, and
Speaker 1: on Google Maps you can see there's like little camera
Speaker 1: icons for places that are really scenic and cool and
Speaker 1: that you should visit. So I think you should lean
Speaker 1: on this because it's an easy way to find either
Speaker 1: not just like Instagram photo ops, but also just like
Speaker 1: cool sites in your area, and you don't have to
Speaker 1: be in a main place. You could be anywhere. Right now,
Speaker 1: I'm just scrolling the map and I'm seeing all these
Speaker 1: little camera icons. But I was like, there's got to
Speaker 1: be a way to search for these, and so I
Speaker 1: figured it out. If you search for on Google Maps
Speaker 1: scenic spots, it will give you all the scenic locations
Speaker 1: in your area, and you can just pick one and
Speaker 1: go to and it's almost guaranteed to be really fun
Speaker 1: to check out with the kids or just by yourself
Speaker 1: or whatever with family, friends, people in town. So that's
Speaker 1: just one way that I kind of found these places.
Speaker 1: The other one is this is kind of a secret thing.
Speaker 1: That's if you're into Instagram. You go to Instagram and
Speaker 1: you just search for like a city, like just search
Speaker 1: for like Las Vegas, okay. And once you search for
Speaker 1: Las Vegas, there's a tab called places, and you go
Speaker 1: to places and then you look for Las Vegas. Okay,
Speaker 1: there it is, and it will show you Las Vegas
Speaker 1: on a map. But if you press the X next
Speaker 1: to the name, now, all of a sudden, you get
Speaker 1: all of the places in Las Vegas that are the
Speaker 1: most popular with instagrammers and so you can literally see,
Speaker 1: like in almost real time, the coolest places in any area.
Speaker 1: And so you can even sort down by restaurants, cafes, sites, hotels, parks,
Speaker 1: and bars. And so if you click sites or tap
Speaker 1: sites now you can see all these things that people
Speaker 1: go to. The Neon Museum, Let's see what else, The
Speaker 1: Mob Museum, the World Market, Las Vegas Zipline, Las Vegas
Speaker 1: Festival Grounds, Children's Discovery Museum. So it just kind of
Speaker 1: a cool way again to kind of see where the
Speaker 1: places are that people are taking pictures. And going to
Speaker 1: Valley of Fire looks really cool, and so you know,
Speaker 1: you still have to use your own judgment to kind
Speaker 1: of figure this stuff out, but it's still just a
Speaker 1: nice little way to check those things out.
Speaker 2: Let's see. Oh, another thing I wanted to tell you about.
Speaker 1: So we were back to school shopping and I think
Speaker 1: I don't think I mentioned this last week, but we
Speaker 1: were in a store getting sneakers from my kid, and
Speaker 1: I just kind of scanned the sneakers just to see
Speaker 1: if they were on sale anywhere else. And I use
Speaker 1: Google lens to do that, and if you look on
Speaker 1: your phone, if you use the Google app. Maybe I
Speaker 1: mentioned this last week, I can't remember, but if you
Speaker 1: look at the Google app on your phone, if there's
Speaker 1: a little lens on the cerch like it looks like
Speaker 1: a camera icon, you tap that and you just you
Speaker 1: can either scan the barcode on the item, or you
Speaker 1: just scan the item itself and it will bring up
Speaker 1: all the places that that item is for sale, and
Speaker 1: it might be on sale somewhere. Now, if you have
Speaker 1: an Android phone, this is right on the search bar
Speaker 1: on your home screen. Again, just click or tap the
Speaker 1: little camera icon and Google Lens will just search across
Speaker 1: the web for that product. And so, for instance, the
Speaker 1: sneakers that we were buying my kid, no joke, they
Speaker 1: were on sale somewhere else for thirty dollars less.
Speaker 2: And so I asked the guy at the place.
Speaker 1: I was like, hey, will you price match and he'said, yes,
Speaker 1: as long as they're for sale locally. I said, well,
Speaker 1: this is foot locker and you're you know whatever. It
Speaker 1: was the sporting goods store, and they said, yeah, we'll
Speaker 1: do that. So I say thirty bucks in literally two seconds,
Speaker 1: just by scanning the item on my phone. And you
Speaker 1: don't have to feel bad about doing this, obviously, if
Speaker 1: somewhere else is selling the shoes for a cheaper price,
Speaker 1: like they're still making money on this, so don't feel
Speaker 1: bad doing it. I thought that was pretty cool. Oh yeah,
Speaker 1: I also went to the Taylor Swift concert. I know,
Speaker 1: I know, I'm not going to do my review of
Speaker 1: the Taylor Swift concert. That's not this kind of show.
Speaker 1: But I will tell you two things Techi related to
Speaker 1: the show. First off, we were really debating whether we
Speaker 1: should drive to the venue. And in Los Angeles it's
Speaker 1: called Sofi Stadium. It's notoriously tough to get in and
Speaker 1: out of whether you are driving, whether you're parking, because
Speaker 1: there's no direct kind of like train Like I would
Speaker 1: like rail service right to this stadium.
Speaker 2: It would make things really easy, but it's not.
Speaker 1: And so we were trying to decide if we should
Speaker 1: drive or uber, and Uber at the end of the
Speaker 1: night would just be a mess. People have horror stories
Speaker 1: of waiting an hour two hours because, as you can imagine,
Speaker 1: seventy thousand people all trying to get home at the
Speaker 1: same time. Not so easy without a lot of public transportation.
Speaker 1: So we ended up doing this app called spot Hero,
Speaker 1: which I just bought a parking spot at a nearby school,
Speaker 1: and it was super easy. You'd buy it from your phone,
Speaker 1: you navigate right to the spot. We got in, we
Speaker 1: got out. It was so easy. And again it's called
Speaker 1: spot Hero. There's a lot of differ parking apps, but
Speaker 1: you have to be careful because I actually had a
Speaker 1: friend that was scammed by one of these parking apps
Speaker 1: because she bought parking. People were reselling parking at the
Speaker 1: location that wasn't real. So when she got there, she
Speaker 1: went to scan the code and they're like, nah, this
Speaker 1: doesn't work.
Speaker 2: You got to pay again.
Speaker 1: Now the good news is because you bought it through
Speaker 1: an app, you can just kind of cancel that and
Speaker 1: it worked out great for us. So spot Hero was
Speaker 1: really nice. Finally, the other thing I wanted to talk
Speaker 1: about was the LED bracelet. So if you've been to
Speaker 1: a concert lately, they've got these bracelets that they hand
Speaker 1: out at a lot of concerts that light up with
Speaker 1: LED lights that you know, kind of changed color and
Speaker 1: sync to the music and this and that, and so
Speaker 1: Taylor's was really elaborate, like someone programmed these things really well,
Speaker 1: Like at one point these things did a wave throughout
Speaker 1: the entire audience and it was really really cool how
Speaker 1: that worked. So I wrote down the name. It's called
Speaker 1: pix mob and it's a little led light bracelet. It
Speaker 1: was super, super cool and it kind of became part
Speaker 1: of the show. If you've been to a concert back
Speaker 1: in the day, they would, yeah, at one point you'd
Speaker 1: hold up your lighter at the concert. This is like
Speaker 1: that time's a billion because there are lighters or I
Speaker 1: guess lights the entire time.
Speaker 2: So anyway, that was fun.
Speaker 1: I'm not a swiftye but definitely enjoyed the concert. My
Speaker 1: wife really liked it and we had a good time.
Speaker 1: All right, let's get some of your calls on the
Speaker 1: show Triple eight rich one O one eight eight eight
Speaker 1: seven four to two four one zero one. If you
Speaker 1: have a question about technology, give me a call, or
Speaker 1: you can go to the website rich on Tech dot
Speaker 1: tv hit contact if you want to submit your question
Speaker 1: that way. My name is Rich d'muro. You are listening
Speaker 1: to rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here talking technology with you. Earlier, I was
Speaker 1: wondering about donating to help the people of Maui. Uh,
Speaker 1: and I got Patrick said, Hey, Rich, I donated to
Speaker 1: the Maui Foodbank dot org. And then I found a
Speaker 1: list of cash donations for Maui fire victims. These are
Speaker 1: some of the organizations accepting donations. By the way, if
Speaker 1: you want to hop on the phones, triple eight rich
Speaker 1: one oh one eight eight eight seven four to two
Speaker 1: four one zero one. If you have a question about technology,
Speaker 1: give me a call some of these. This is Honolulu
Speaker 1: Civil Beat website. They have the main one. Okay, the
Speaker 1: Maui Strong Fund is the main fund. It seems like
Speaker 1: focusing on rapid response. Then you've got the Maui Food Bank,
Speaker 1: Maui United Way, Salvation Army, Public Schools of Hawaii. Oh wow, Yeah,
Speaker 1: they're going to help out through October. First with you
Speaker 1: know some of the schools. We were walking in the
Speaker 1: front street in Lahina and there was like a school
Speaker 1: right there and we were wondering what happened to that school,
Speaker 1: So clearly that was impacted. You've got a whole bunch
Speaker 1: of them. So I'll link that up on the website
Speaker 1: as well. In the show notes. If you have an
Speaker 1: Android phone, by the way, you now have protection against
Speaker 1: air tags trying to stalk you. Now this happens, but
Speaker 1: you know It's one of these things where most of
Speaker 1: the time it's probably just going to be a friend
Speaker 1: or family member's AirTag or a coworker's air tag, but
Speaker 1: it's nice to know that Android phones can now alert you. Natively,
Speaker 1: they built this into the Google operating system, so it
Speaker 1: is an update. You don't have to do anything to
Speaker 1: get this. It's rolling out, which means your phone may
Speaker 1: not have it immediately, but already I had a family
Speaker 1: member get one of these notifications because I guess, you know,
Speaker 1: my mom's been hanging out with us. She has an Android,
Speaker 1: and I guess our keys have air tags, and so
Speaker 1: when I wasn't there with them, it said, hey, do
Speaker 1: you know that this air tag is kind of following you?
Speaker 1: And so she got the alert. I said, oh, wow,
Speaker 1: you're one of the first people to get that alert,
Speaker 1: So screenshot it and let me talk about it. So
Speaker 1: Google announced this feature during Google Io twenty twenty three,
Speaker 1: that was a couple months ago. It is now rolling
Speaker 1: out to Android phones Androids six point zero and up.
Speaker 1: That's pretty much you know, any Android phone at this point.
Speaker 1: It only works with air tags right now, but if
Speaker 1: you want to check and see how this works, you
Speaker 1: can go to settings on your Android phone Safety and
Speaker 1: Emergency and then Unknown Tracker Alerts. So again, open settings
Speaker 1: on your Android phone, scroll down to Safety and Emergency,
Speaker 1: and then you'll see a new setting called unknown Tracker Alerts.
Speaker 1: And inside this little Safety and Emergency there's a lot
Speaker 1: of cool stuff like earthquake alerts and things like that. Now,
Speaker 1: if it's not already toggled on, you can toggle allow
Speaker 1: Alerts on. And then there's also the ability to do
Speaker 1: a manual scan as well. So if you think there's
Speaker 1: a rogue air tag around you, you can tap scan
Speaker 1: now and it will only identify air tags that the
Speaker 1: owner is not present for. So clearly there's a lot
Speaker 1: of stuff going on in the background here, like you know,
Speaker 1: a lot of like smarts, and so when you tap
Speaker 1: that manual scan, it will only show you stuff that
Speaker 1: doesn't have an owner. So if like someone left an
Speaker 1: air tag at your house, it would probably show that one.
Speaker 1: And it will also proactively detect air tags if an
Speaker 1: owner is not nearby. Now won't do it immediately because
Speaker 1: it wants to kind of see is this something that
Speaker 1: you're on a train and this air tag is nearby,
Speaker 1: or is it in your bag, and so you may
Speaker 1: not get that notification immediately. Now Google is going to
Speaker 1: have their own air tag or basically their own kind
Speaker 1: of version of air tags very soon. There's gonna be
Speaker 1: a lot of companies that do this stuff. So if
Speaker 1: you have an Android phone, you can't use air tags
Speaker 1: just yet with them, I don't think ever. But there
Speaker 1: will be other companies that are rolling out air tag
Speaker 1: style devices that work with Google's network that they're building.
Speaker 1: It's called the Find My Device network. And if you
Speaker 1: want to see all this stuff, by the way, I
Speaker 1: made an Instagram video on Instagram at richon Tech. So again,
Speaker 1: Android users now have that protection. Let's see Taya in
Speaker 1: more parks, says hey, rich I recently scanned all my
Speaker 1: family photos and converted them over to digital format. Do
Speaker 1: you know of a software that will do facial recognition
Speaker 1: and group like photos together as well as well as
Speaker 1: identified duplicates? Tagging all the photos is time consuming. There's
Speaker 1: got to be a better way. Well, Taya, congrats first
Speaker 1: actually scanning in your family photos.
Speaker 2: I did this a while ago.
Speaker 1: I still have a bunch of my mom's garage I'd
Speaker 1: like to tackle, but I did a bunch of this
Speaker 1: and it's really fun to kind of bring these back
Speaker 1: to life. What I recommend is putting them into Google Photos.
Speaker 1: And I know it sounds simple, but I find that
Speaker 1: it is the most powerful way to slice and dice
Speaker 1: these pictures. What it's gonna do, it's gonna identify all
Speaker 1: the people in your pictures, even in the videos. So
Speaker 1: if you have a picture of video with like grandma
Speaker 1: and grandpa and it back from you know, back in
Speaker 1: the day, it will find them in the video, and
Speaker 1: all the people at your kid's birthday parties and things
Speaker 1: like that, and it will put them as a face,
Speaker 1: and so you can find them in the videos that
Speaker 1: you upload as well, grouping like photos together. It doesn't
Speaker 1: necessarily do that, but sometimes in the Google Memories it
Speaker 1: will say similar shots and you can see those as
Speaker 1: well as identified duplicates. This is something that I wish
Speaker 1: Google Photos did, but it does not identify duplicates.
Speaker 2: That is the biggest downside. Google.
Speaker 1: You've got the AI, you've got the smarts, Please identify
Speaker 1: the duplicates, all right, give me a call if you
Speaker 1: have a question. Triple eight rich one o one eight
Speaker 1: eight eight seven four to two four to one zero one.
Speaker 1: This is rich on Tech. Welcome back to rich On Tech.
Speaker 1: Rich Demiro here hanging out with you, talking technology at
Speaker 1: Triple eight Rich one oh one eight eight eight seven
Speaker 1: four to two four one zero one. Another tweet about
Speaker 1: Let's see what was it? An email from Margie about Maui.
Speaker 1: She said, don't forget the firefighters. Yes, firefighters, Uh, very
Speaker 1: much working hard. I think the Maui Strong Fund would
Speaker 1: cover that. That seems to be the main one to
Speaker 1: go to. Uh, let's go to Nancy. Nancy is in Anaheim. Nancy,
Speaker 1: you're on with Rich.
Speaker 3: Hi.
Speaker 4: Rich, Hey, I have a question for you. I believe
Speaker 4: there is a person sending a very strong signal that
Speaker 4: blocks out my WiFi, my phone, my cell phone.
Speaker 3: Even if I don't use.
Speaker 4: AT and T, I use Wi Fi calling, It goes
Speaker 4: on and off. Is there any piece of equipment that
Speaker 4: would monitor a signal, a very strong signal or something
Speaker 4: and otherwise I could get some more information. The person
Speaker 4: has enormous amount of antennas on their place and has
Speaker 4: issues doing things not so good before. So is there
Speaker 4: any piece of the equipment I can buy that could.
Speaker 1: Monitor sounds like a neighbor that's This is more than
Speaker 1: just the antennas that's happening here.
Speaker 4: Yes, And to be honest with you, there's a history
Speaker 4: of this with the SEC, and I'm just trying to
Speaker 4: get more information.
Speaker 5: I know.
Speaker 4: It's pretty bad. You know, it's just impossible. I can't
Speaker 4: down want, I can't do anything.
Speaker 2: That's one of these houses.
Speaker 4: I've had the phone company out, that's the problem.
Speaker 1: Yeah, it's one of these houses that has a lot
Speaker 1: of antennas on it that like you don't really understand
Speaker 1: what they're what they're doing, like, what are they doing
Speaker 1: their own broadcast station?
Speaker 2: Like, what's happening here?
Speaker 6: Probably?
Speaker 3: Probably? Probably?
Speaker 1: Well, okay, so I think have you talked to neighbors?
Speaker 1: Are they having issues with their WiFi?
Speaker 4: It's not necessarily, but if they're in the same direct
Speaker 4: task as my house, they are.
Speaker 2: Okay. And what type of Wi Fi router are you using?
Speaker 5: Oh?
Speaker 3: Gee, I don't know.
Speaker 2: Is it from it? Is it from your cable company?
Speaker 4: I have it from the phone company, okay, from AT
Speaker 4: and T, And then I also try Wi fi calling.
Speaker 4: But when one goes out, they all go out and
Speaker 4: I have to reconnect, and that it goes out and reconnect.
Speaker 4: I mean this happens fifty seventy five times a day.
Speaker 1: Oh my gosh, wow, I know that's frustrating an insane. Well,
Speaker 1: I mean, I'm sure there are devices that can measure
Speaker 1: signals that are being omitted, but they're probably not consumer
Speaker 1: devices number one. You know, it's and I don't know
Speaker 1: the level of what this person is putting out. I mean,
Speaker 1: I'm sure if they're doing something that is have you
Speaker 1: talked to.
Speaker 2: Them in person?
Speaker 4: They deny it?
Speaker 2: They well, I mean, can't you see the antennas?
Speaker 7: Oh god?
Speaker 1: Yeah, okay, Well, I mean do you have an Android
Speaker 1: or an iPhone?
Speaker 4: An Android?
Speaker 2: Okay?
Speaker 1: So, and on Android it is a little bit easier
Speaker 1: because there are some apps called Wi Fi analyzers that
Speaker 1: will provide something.
Speaker 4: Yeah, okay, wi Fi analyzers.
Speaker 1: Okay, So if you go into the Google Play Store
Speaker 1: on your phone, you know that's where you download your apps, right,
Speaker 1: So if you type in wi Fi analyzer, you should
Speaker 1: find a list of apps that will scan for net
Speaker 1: wi Fi signals. Now, keep in mind, this is only
Speaker 1: going to work with Wi Fi signals, and so it's
Speaker 1: you know it, but it could give you an idea
Speaker 1: if you see that one of the signals is like
Speaker 1: super duper powered versus the rest of them. That may
Speaker 1: give you an idea of what they're doing. Now, the
Speaker 1: other thing is you may see the channel that they
Speaker 1: are broadcasting on, and so you may want to steer
Speaker 1: clear of that channel. So most of the modern routers
Speaker 1: out there will automatically find a clear channel for your
Speaker 1: signal to go through that doesn't kind of overlap with
Speaker 1: your neighbors. But you know, it may just be a
Speaker 1: good thing to kind of look at this information and see.
Speaker 4: Oh, thank you so much, because I do know sometimes
Speaker 4: I look at my bone for the nearest tower things,
Speaker 4: ye know, that house or you know close, So I
Speaker 4: think the signal is too strong and it's blocking mind.
Speaker 4: But I'm not a tech person.
Speaker 1: Yeah, that's that's frustrating because I've you know, I don't
Speaker 1: know if they would have a Wi Fi signal that
Speaker 1: strong that would really interfere with yours. But it could
Speaker 1: be that maybe they're just broadcasting on the same channel
Speaker 1: that your router's on, and that could be a problem.
Speaker 1: So also I would just check, so okay, just to
Speaker 1: complete this, I would say, download the Wi Fi analyzer,
Speaker 1: See the signal that's the strongest, See what channel that
Speaker 1: signal is on. And then you'll see your WiFi as
Speaker 1: well on there, and so whatever your network is called,
Speaker 1: look for that Wi Fi in the list and then
Speaker 1: see if that's on the same channel or a nearby channel,
Speaker 1: and then maybe if that's the case, you want to
Speaker 1: change the channel that your WiFi is on. You can
Speaker 1: do that by going into the settings on your router.
Speaker 1: I know you said you're not a tech person. She
Speaker 1: may have to enlist the help of a nearby techie
Speaker 1: to help you do that. But yes, exactly like any
Speaker 1: kid that has been on TikTok for half their life
Speaker 1: will be able to figure out how to do this,
Speaker 1: you know.
Speaker 2: But that's what I would recommend.
Speaker 1: And otherwise, I think you've got a bigger issue going
Speaker 1: on here with your neighbor, Nancy. And I'm sorry to
Speaker 1: hear that, because you know what, we get to pick
Speaker 1: the neighborhood we live in some times, but we don't
Speaker 1: necessarily get to pick our neighbors. And we all have
Speaker 1: that neighbor on our street that's just a little bit
Speaker 1: out there, and so I understand that, but hopefully you
Speaker 1: can figure out maybe maybe you'll get some clues with
Speaker 1: the Wi Fi analyzer.
Speaker 2: Nancy.
Speaker 1: Thanks so much for calling today from Anaheim. Speaking of Anaheim,
Speaker 1: home of Disney. By the way, phone lines are open.
Speaker 1: Triple eight rich one oh one eight eight eight seven
Speaker 1: four to two four one zero one. Let's see speaking
Speaker 1: of Disney here, Disney Streaming service going up again, raising prices.
Speaker 2: Now.
Speaker 1: I have said over and over the free ride is over.
Speaker 1: We have been on this cho choo train of awesome
Speaker 1: pricing for streaming services for too many years now, and
Speaker 1: everyone it's just like waking up, like one by one,
Speaker 1: they all just woke up. I'm trying to think what
Speaker 1: was the first. I think Netflix was the first to
Speaker 1: raise prices, and all the other people said, oh, if
Speaker 1: Netflix is doing it, I can do it because they're
Speaker 1: kind of like the king of streaming and if they
Speaker 1: can get away with it, we can. And so all
Speaker 1: of these services have slowly but surely been raising prices. Anyway,
Speaker 1: Disney Disney Plus will be raising prices in October. They're
Speaker 1: launching a new bundle called the Duo Premium. This pairs
Speaker 1: Disney Plus and Hulu without ads for nineteen ninety nine
Speaker 1: a month. And you may say, rich, I'm already paying
Speaker 1: nineteen nine ninety a month. That doesn't sound like a
Speaker 1: price hike. Well, guess what you're getting ESPN Plus bundled
Speaker 1: in that twenty dollars currently, that will not be bundled anymore.
Speaker 1: If you have that bundle, that will be going up
Speaker 1: to twenty five dollars a month. So what do they
Speaker 1: want you to do? They want you to say, well,
Speaker 1: I don't watch ESPN that much. Let me let me
Speaker 1: go down to that twenty dollars. It's the same price
Speaker 1: I'm paying, and now you've lost one third of your services.
Speaker 2: So it is a price hike. Let's see what else.
Speaker 1: By the way, our friend of the show, Jared Newman,
Speaker 1: who writes Cord Cutter Weekly, had a great rundown. He
Speaker 1: put all of the different prices in order. So Disney
Speaker 1: Plus with ads not changing, that's eight bucks a month,
Speaker 1: Disney Plus ad free going up from eleven to fourteen,
Speaker 1: Hulu with ads going from eight, no change, that's staying
Speaker 1: the same, Hulu ad Free going from fifteen to eighteen.
Speaker 1: So again, the trend we're seeing with all of these
Speaker 1: streaming services, if you are the kind of person that
Speaker 1: likes that premium experience without ads, you're going to be
Speaker 1: paying more. Most of these services are keeping the ad
Speaker 1: free or the sorry the service with ads at a
Speaker 1: lower price. But then again, you have ads that are
Speaker 1: subsidizing your costs. So Disney plus the latest to raise prices,
Speaker 1: and it's not fun, not fun if you are a
Speaker 1: consumer and you have a couple of these services. I
Speaker 1: have decided that I may end up just canceling all
Speaker 1: of my services and just go back to buying a movie,
Speaker 1: like renting a movie for six dollars when I want to.
Speaker 1: I'm just going to kind of see how much I spend,
Speaker 1: Like I think I spend like fifty bucks a month.
Speaker 1: That's I think movies a month I can rent at
Speaker 1: five bucks apiece. Maybe that's just easier.
Speaker 2: All right. Coming up on the show, we've got a
Speaker 2: couple of great guests.
Speaker 1: Doctor Chris Pearson, founder and CEO of Black Cloak, is
Speaker 1: going to talk to us about the hacking conferences going
Speaker 1: on in Las Vegas, and later in the show, if
Speaker 1: you're thinking about buying a TV, Caleb Dennison is going
Speaker 1: to join us. He's going to talk about the best
Speaker 1: TVs for your money, plus your calls at Triple eight
Speaker 1: rich one oh one eight eight eight seven four to
Speaker 1: two four one zero one. Welcome back to Rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you talking technology at Triple.
Speaker 2: A Rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four to
Speaker 1: one zero one. You can find me on social media.
Speaker 1: I am at rich on Tech on all the major
Speaker 1: platforms Instagram, Facebook, x formerly, Twitter, and threads, so you
Speaker 1: can find me there. Salas in Chicago, Salas on with Rich.
Speaker 2: What's up?
Speaker 8: Hi, Rich?
Speaker 1: How are you?
Speaker 2: I'm doing great? How are you?
Speaker 9: I'm doing good? I have a question. I'm getting bombarded
Speaker 9: with the spam phone calls on an iPhone, okay, and
Speaker 9: I don't know what else to do. I know, I
Speaker 9: think a few shows ago you had talked about something
Speaker 9: that was an app. I don't mind paying a few
Speaker 9: dollars for an app, but it's just getting worse and worse.
Speaker 9: And I figured i'd give you a call and asked
Speaker 9: the expert, what can I do? What do you recommend?
Speaker 2: Okay, Well, so I know this.
Speaker 1: I feel like these things come and go in waves,
Speaker 1: and so it's tough to kind of nail down why
Speaker 1: you're getting so many right now?
Speaker 2: Has this always been happening or is this a recent thing?
Speaker 5: Now?
Speaker 9: It just started because I filled out a few applications
Speaker 9: and stuff. Yeah, I'm retired, so I've been looking for
Speaker 9: some sidework and you know, all these apps ask you
Speaker 9: to put your phone number. And then yesterday I was like, oh,
Speaker 9: I think I made a mistake.
Speaker 2: Yeah, but I called Rich exactly.
Speaker 1: And that's what happens is usually you're putting in some
Speaker 1: sort of personal information and they're just sharing it.
Speaker 2: And it's funny.
Speaker 1: My wife was filling out a form today my kid's
Speaker 1: going to like a birthday party, and it was just
Speaker 1: asking for everything, you know, data, birth their data, birth
Speaker 1: her data, birth her driver's license, upload her licenses. Why
Speaker 1: do they need this to go to a birthday party?
Speaker 1: I mean, these companies, they will try to get as
Speaker 1: much information out of us as possible because it's in
Speaker 1: their best interest. So I always just fake every answer anyway. Okay,
Speaker 1: so what cellular carrier do you have? Okay, so all
Speaker 1: of the main cellular carriers have their own call filtering apps.
Speaker 1: So Verizons, for instance, is called call filter and so
Speaker 1: you can download that app for free. They maintain it
Speaker 1: and it is you know, kind of piggybacking on their
Speaker 1: network and some smarts that they have to help block
Speaker 1: some of these calls. So that would be my first
Speaker 1: kind of suggestion is whether you have T Mobile, AT
Speaker 1: and T or Verizon, I would download the carrier specific
Speaker 1: app that you have and see if that helps. Now,
Speaker 1: the iPhone is a little bit tricky in the architecture
Speaker 1: because these apps can only do so much. The call
Speaker 1: list to block actually has to be downloaded. They can
Speaker 1: only download so much. But by downloading Verizons they can
Speaker 1: do some of this at the network level. But that's
Speaker 1: what I'd recommend is downloading Verizon call Filter. That may
Speaker 1: or may not work, and it's free to get the
Speaker 1: basic version, and they may try to upsell you to
Speaker 1: get call Filter Plus, which is like four dollars a month.
Speaker 1: Let's see what does call Filter Plus do. It gives
Speaker 1: you caller idea on every phone number, not just the
Speaker 1: spam numbers. You can do your own personal block list
Speaker 1: and different things. So if you feel like you want
Speaker 1: to pay four dollars a month, I personally don't, but
Speaker 1: you know that's an option to you on AT and
Speaker 1: T if you've got that. Let's see, let's see they've
Speaker 1: got this spam. I've got to remember which one this was. Oh,
Speaker 1: it's called active Armor or sorry, call Protect is theirs.
Speaker 1: So if you look up on AT and T you
Speaker 1: can download call protect and that's there.
Speaker 2: Let's see they change this. Okay, so active.
Speaker 1: Armor is a free Oh yeah, okay, so it is
Speaker 1: called active Armour app. So if you have AT and
Speaker 1: T you can download active Armor. And then if you've
Speaker 1: got T Mobile, they have their own spam blocker. It's
Speaker 1: called scam Shield and so you can download that. Now
Speaker 1: that's if you have one of the big main carriers.
Speaker 1: If you don't have one of those carriers, you can
Speaker 1: look into something that's a little bit more high powered.
Speaker 1: To of the apps that are very popular. Robokiller is
Speaker 1: an app that I've actually interviewed them. They do a
Speaker 1: lot of stuff when it comes to research and trying
Speaker 1: to figure out where these spam calls are coming from.
Speaker 1: And the thing about these apps is that you may
Speaker 1: have to forward your calls to these apps them to
Speaker 1: do the best service. So it's not ideal, I don't
Speaker 1: think personally as the setup, but robokiller does that. And
Speaker 1: then the other one is called true Caller. Now True
Speaker 1: Caller is very popular as well. Some people think that
Speaker 1: when you sign up for true caller. You're actually handing
Speaker 1: through your phone number in the hands of people that
Speaker 1: may then use it to spam you. So that is
Speaker 1: something to keep in mind, because you do have to
Speaker 1: register with your phone number. I have this on my phone,
Speaker 1: I have my phone registered with it.
Speaker 2: It seems to be fine, but.
Speaker 1: Again, these are all things to keep in mind, especially
Speaker 1: if you just go to the app store, you download
Speaker 1: a call protection app and you just start putting in
Speaker 1: your phone number there. Not all of these apps are
Speaker 1: created equal, and so they may actually use that information
Speaker 1: against you at some point. So the other thing is
Speaker 1: if if you're on a Pixel phone, they have a
Speaker 1: really good level of call filtering built in. And if
Speaker 1: you're on a Samsung phone, they've actually got a really
Speaker 1: cool feature now too that Pixel has had for a
Speaker 1: long time, but they just added it to Samsung which
Speaker 1: actually lets you screen your call with Bixby, So you
Speaker 1: can actually have Bixby pick up the phone and say, hey,
Speaker 1: why are you calling me, and then the person on
Speaker 1: the other end can say what they're you know, oh,
Speaker 1: I'm trying to get a hold of Rich and then
Speaker 1: you'll see that pop up on your screen. And this
Speaker 1: is actually happening on the iPhone too with iOS seventeen.
Speaker 1: So sal long answer, short answer is that things are
Speaker 1: getting better, but I think this call screening is probably
Speaker 1: going to be the best way for most people to
Speaker 1: to kind of screen this stuff. Now I'm looking at
Speaker 1: my Samsung right here, and I actually have caller ID
Speaker 1: and spam protection turned off. So if you have a
Speaker 1: Samsung phone, go into the phone app and then tap
Speaker 1: in the upper right hand corner. There's three dots and
Speaker 1: it says settings and see if your caller ID in
Speaker 1: spam protection is turned on or off. So I'm going
Speaker 1: to turn that on. It's actually provided by a company
Speaker 1: called Haya, and then you of an next level that's
Speaker 1: just for caller ID and then you can block spam
Speaker 1: and spam call. So clearly that is not turned on
Speaker 1: by default on a Samsung phone, so if you want
Speaker 1: that extra level of protection, it is built in. The
Speaker 1: other feature to play with if you have it available,
Speaker 1: is called Bixby Text Call, and this is so cool
Speaker 1: because Bixby can actually answer your phone and say, hey,
Speaker 1: why are you calling, and what the person says will
Speaker 1: be transcribed in real time on your phone screen, so
Speaker 1: then you can decide if you want to actually answer
Speaker 1: that phone call in real time and on the same
Speaker 1: on the pixel that's available as well. iPhone again is
Speaker 1: going to be getting that feature with iOS seventeen.
Speaker 2: So things are getting better.
Speaker 1: Sal But in the meantime, maybe download the Verizon Call
Speaker 1: Filter app and start with that and see how it works.
Speaker 2: All right, let's talk Amazon for a moment.
Speaker 1: Amazon is having another Prime It's not Prime Day, It's
Speaker 1: called Prime Big Deal Days. I know, confusing. This is
Speaker 1: a new sale that they are launching in October. This October,
Speaker 1: We're bringing an exclusive shopping event to Prime members called
Speaker 1: Prime Big Deal Days. I'm excited for Prime members to
Speaker 1: discover some of Amazon's best deals of this season across
Speaker 1: nineteen countries including the US. Will share more details as
Speaker 1: we get closer to the event. I can't wait to
Speaker 1: give our Prime members access to exclusive early savings. What
Speaker 1: is up with Amazon and all these Prime Days? How
Speaker 1: many Prime Days do we need a year? It started
Speaker 1: out with one day, Now we're up to two days,
Speaker 1: and now we're up to two Prime Days and a
Speaker 1: Prime Big Deal Days. And I guess they're just trying
Speaker 1: to get a leg up on the whole holiday shopping season,
Speaker 1: which really kicks off on Thanksgiving these days, so this
Speaker 1: is a month before Thanksgiving. They haven't said exactly what
Speaker 1: day it is, but again October. If you're holding out
Speaker 1: for something that you've been wanting to watch on Amazon
Speaker 1: to buy, maybe you just wait a couple more months
Speaker 1: until October because there will be prime big deal days
Speaker 1: happening there. My thing with Amazon, I just put everything
Speaker 1: in the in the saved cart and just you know,
Speaker 1: kind of when it goes on sale, I will buy it.
Speaker 1: And by the way, if you get something from Amazon
Speaker 1: on your doorstep, like a blender and there's no box,
Speaker 1: don't wonder like look around, be like wait, what just
Speaker 1: happened here. Amazon is now trying to deliver items without packaging,
Speaker 1: so TVs and blenders are arriving their original boxes. According
Speaker 1: to the Wall Street Journal, the change is part of
Speaker 1: Amazon's efforts to make its delivery process more efficient and
Speaker 1: environmentally friendly. And you know, people kind of like it
Speaker 1: because they're like, oh, that's cool, I get my stuff
Speaker 1: and there's less waste. About eleven percent of deliveries now
Speaker 1: come with no box. So now you know, if you
Speaker 1: get something on your doorstep, there's no box from Amazon.
Speaker 2: Someone money, your neighbors didn't open it up.
Speaker 1: That's just how they're delivering it. Eight A eight rich
Speaker 1: one oh one. You are listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology. This is the show where
Speaker 1: I talk about the tech stuff I think you should
Speaker 1: know about. It's also the place where I answer your
Speaker 1: questions about tech, and boy do you ask a lot
Speaker 1: of questions. I think my inbox is so filled it is.
Speaker 1: It's become. I don't want to say that I can't
Speaker 1: handle it anymore, but it is wild and I love
Speaker 1: it because you know, it goes to show that a
Speaker 1: we're reaching a lot of you, and I think that
Speaker 1: the show is resonating.
Speaker 2: So I do like that.
Speaker 1: But I just feel bad because I can't respond to
Speaker 1: every single email individually in real time. And so just
Speaker 1: know that if you email me, I do my best
Speaker 1: to answer the questions that I see over and over
Speaker 1: or the questions I can quickly answer, but if they're
Speaker 1: more in depth, sometimes it just takes a little longer
Speaker 1: or I have to address them on the show. So
Speaker 1: the best way is to call at Triple eight. Rich
Speaker 1: one oh one eight eight eight seven four to two,
Speaker 1: four to one zero one, And of course you can
Speaker 1: always submit your question on the website rich on tech
Speaker 1: dot tv the contact button and on the website there's
Speaker 1: a lot there. There's all of the previous shows. You
Speaker 1: can listen to them as a podcast. There's also the
Speaker 1: TV segments that I do, so you can watch those
Speaker 1: on YouTube or you can link to the actual site
Speaker 1: and see the different things that I mentioned, because I
Speaker 1: do a lot for TV as well. So thanks for
Speaker 1: checking out the website rich on tech dot TV. All right,
Speaker 1: let's kick off this hour with Roland. Roland is in
Speaker 1: Hillsboro Beach, Florida. Welcome to the show.
Speaker 2: Rich A pleasure talking to you, y, thanks for calling.
Speaker 3: I bought a Dell last year. It came with an
Speaker 3: eighth and a four gig memory the deltas will hold
Speaker 3: to thirty Two's My question is if I take the
Speaker 3: four out and put in a single thirty two, will
Speaker 3: that work? Will I see an improvement?
Speaker 8: And where huh.
Speaker 1: Are you, my friend, Frank, Because we were literally just
Speaker 1: talking about this the other day, so that Frank, okay,
Speaker 1: we were literally just discussing this because it's been a
Speaker 1: while since I have upgraded any sort of RAM on
Speaker 1: my computer.
Speaker 2: But I used to do this a lot.
Speaker 1: Nowadays a lot of the systems are sort of soldered
Speaker 1: onto the machine, so it's tougher and tougher to upgrade them.
Speaker 1: This is this a desktop computer or a laptop?
Speaker 2: Okay?
Speaker 1: And they said that you can put in up to
Speaker 1: thirty two gigs two thirty two okay, And you're asking
Speaker 1: if you can leave the four there, but then put
Speaker 1: in a thirty.
Speaker 3: Two, take out the four and put it in thirty two.
Speaker 3: It came with an eight and a four.
Speaker 2: Oh, and you just want to consolidate into one.
Speaker 3: Well, can I leave the eight in? And thought it
Speaker 3: from a twelve to forty?
Speaker 2: It all depends. It depends on the computer.
Speaker 1: So I'm trying to remember back in the days when
Speaker 1: I used to do this, and I remember that a
Speaker 1: lot of times it had to be mirrored like the
Speaker 1: same amount, so you couldn't necessarily have like a two
Speaker 1: and then an eight or something like that. So the
Speaker 1: best way have you heard of the website crucial dot
Speaker 1: com I have Okay, have you tried their system scanner?
Speaker 2: Okay?
Speaker 1: So they've got this great tool that you can download
Speaker 1: and it will scan your system and tell you exactly
Speaker 1: what you're able to do. And so it will tell
Speaker 1: you the memory slots that you have, what you currently
Speaker 1: have in there, and the different configurations you're allowed to
Speaker 1: put in there. And so it's super easy. I've used
Speaker 1: this in the past, and that is the best way
Speaker 1: to figure this out because you don't have to open
Speaker 1: up your computer.
Speaker 2: You don't have to guess.
Speaker 1: You can just go on here and it will tell
Speaker 1: you the combination that you can use.
Speaker 3: And if you don't do video editing or games, is
Speaker 3: it really worthwhile to improve the rams sufficiently?
Speaker 2: I think?
Speaker 1: So, what do you have right now? You have a
Speaker 1: what'd you say, A four and an eight? Yeah, so
Speaker 1: you've got twelve if you put in I mean thirty
Speaker 1: two gigs these days? Is I mean the cost of it?
Speaker 1: Have you priced the cost of this?
Speaker 3: Which is my next question. There's several manufacturers that will
Speaker 3: sell it for a third that Dell wants.
Speaker 2: Your thoughts, Oh, yeah, don't don't. You don't need to
Speaker 2: get it from Dell.
Speaker 1: You can definitely get it from Crucial or I would
Speaker 1: just get it from Crucial dot com. Where you redo this,
Speaker 1: they'll they'll have a better price for sure, and you
Speaker 1: know it's just a better way to do it. You
Speaker 1: can even you can even cross reference. If you take
Speaker 1: the code that they give you from Crucial, just pop
Speaker 1: that into Amazon. They may sell it there as well,
Speaker 1: the same exact memory module for even cheaper or just
Speaker 1: easier because you already have your Amazon information in there.
Speaker 1: So I think you can do that, and I think
Speaker 1: I think it's worth it. I mean, it's it's a
Speaker 1: very it's so inexpensive. I mean, let's see what thirty two. Oh,
Speaker 1: by the way, it I'll tell you the type of
Speaker 1: memory you need as well. But I mean you're looking
Speaker 1: at thirty two gigs. Now, this is a thirty two
Speaker 1: gig set is two by sixteen. That's sixty three bucks.
Speaker 1: I mean for sixty five bucks to upgrade my computer,
Speaker 1: I would say that's a done deal. And you're going
Speaker 1: to notice that programs are gonna run faster, especially when
Speaker 1: you're on the internet. If you're using Chrome especially, that's
Speaker 1: a memory hog. All of these programs that you're using,
Speaker 1: even if you're not editing video, it'll just run faster
Speaker 1: and smoother. And your computer, I think, is going to
Speaker 1: be better. Now if this was back in the day,
Speaker 1: like a three hundred dollars decision, I'd probably say if
Speaker 1: you're just surfing the web, you probably don't need it.
Speaker 1: But at this point, because it's a sixty five dollars
Speaker 1: decision and it's an easy upgrade and it keeps his
Speaker 1: computer running nice, I think that's definitely something you want
Speaker 1: to do. So again, yeah, Crucial dot com is the
Speaker 1: way to go. Check it out and enjoy the faster computer.
Speaker 1: I would also when you do this after you get
Speaker 1: your computer upgraded, and obviously take the precautions. You know
Speaker 1: with static electricity when you're opening up your computer, just
Speaker 1: be very careful with that. You know, you've got to
Speaker 1: tap your hand onto something that's metal to like discharge
Speaker 1: all any static you might have. Just make sure you
Speaker 1: follow those directions because, believe me, I have fried computers
Speaker 1: in the past. It's not fun. So definitely take those precautions.
Speaker 1: Do it, and I think you'll like that upgrade. Thanks
Speaker 1: for calling Roland, appreciate it. Let's see, I noticed something
Speaker 1: sneaky going on in restaurants, and I talked to you
Speaker 1: earlier about how I've been frequenting like local places, but
Speaker 1: I've noticed a trend. And this has to do with
Speaker 1: the technology that these local restaurants are now putting in
Speaker 1: their systems because a lot of these restaurants they used
Speaker 1: to have kind of like older systems. Now a lot
Speaker 1: of these restaurant companies are selling them on newer POS
Speaker 1: systems point of sale. That POS means something else, but
Speaker 1: we're talking about point of sale here, and so these
Speaker 1: systems that they're selling them are more high tech and
Speaker 1: the whole point and I'm assuming that some of the
Speaker 1: sales techniques that these companies use is saying, we can
Speaker 1: boost your revenue because we can increase your sales. And
Speaker 1: if you've noticed these different these different restaurants are now
Speaker 1: using those handheld point of sale systems or they have
Speaker 1: touch screens where you're ordering stuff or online ordering. But
Speaker 1: I've noticed inside restaurants there's something interesting going on. And
Speaker 1: this could be a Los Angeles thing, but it could
Speaker 1: also be happening in other cities. So I want you
Speaker 1: to be aware of this. If you notice on your bill,
Speaker 1: more and more restaurants are adding fees and surcharges onto
Speaker 1: your bills. Okay, and you know obviously, and I just
Speaker 1: want to make this very clear. I am one hundred
Speaker 1: percent all about taking care of your server, your weight, staff,
Speaker 1: everyone who helps you in a restaurant. If they're doing
Speaker 1: something for you, you should take care of them.
Speaker 2: Okay.
Speaker 1: Because if you're in a place to eat at a
Speaker 1: restaurant and someone's helping you out, believe me, you take
Speaker 1: care of them.
Speaker 2: Okay.
Speaker 1: So I'm not trying to cheap out on tips or
Speaker 1: anything like that. Okay, what I'm saying is sometimes you
Speaker 1: could get tricked and you have to be careful, because
Speaker 1: I've noticed this at several restaurants where even if you're
Speaker 1: a smaller party of four people, five people, whatever, they're
Speaker 1: now including tips inside the actual bill and it's a items.
Speaker 1: So you're going through your bill hamburger, cheeseburger, french fries,
Speaker 1: service charge eighteen percent. Now, if you are the kind
Speaker 1: of person that when you get your bill at the
Speaker 1: table and you just hand them your credit card, which
Speaker 1: by the way, I don't recommend doing, because I think
Speaker 1: that you should look and make sure everything's right on
Speaker 1: your bill. When that then second receipt comes back to you,
Speaker 1: that secondary receipt, what does it do. It just shows
Speaker 1: the transaction amount. Okay, eighty five bucks, and you think, Okay,
Speaker 1: that's how much I just paid for dinner. But what
Speaker 1: you don't realize if you're not looking at that original bill,
Speaker 1: is that it may include that service charge already in there.
Speaker 1: And then I've noticed, like on this receipt I have
Speaker 1: right in front of me here it says ad tips.
Speaker 1: And this was a bill where it was already included.
Speaker 1: And then it says ad tips eighteen percent, twenty one percent,
Speaker 1: twenty five percent, and custom tips. And this one really
Speaker 1: kind of this one perplexed me because I said, wait
Speaker 1: a second, I thought that it said service charge included.
Speaker 1: So when in doubt, you can ask the server and say, hey,
Speaker 1: you know, what's the deal do you get these? So,
Speaker 1: like last night, I got another bill and on this
Speaker 1: bill it said add one admin fee, which I've never
Speaker 1: seen before at a restaurant. Now, this was for my
Speaker 1: kid's birthday party, so maybe that was an admin fee
Speaker 1: for the party, I don't know. And then it said
Speaker 1: one service charge and it doesn't even tell me how
Speaker 1: much the percentages of that service charge it's on there
Speaker 1: for the charge and so, and then when I got
Speaker 1: my regular bill, it said, you know, ad a tip
Speaker 1: and so I actually in this case, asked the server.
Speaker 1: I said, hey, do you get that service fee? And
Speaker 1: they said, well, we all split it, and so I
Speaker 1: was like, well what does that mean. She's like, well,
Speaker 1: you know, some of the cooks get it, the runners
Speaker 1: I get some. And I said, okay, well, so shall
Speaker 1: I be giving you more? She's like, no, no, it's fine.
Speaker 1: What was on there, But I'm just letting you know
Speaker 1: now I gave a little bit more. But my point
Speaker 1: is just be aware of these extra fees and went
Speaker 1: in doubt, feel free to ask because they are confusing,
Speaker 1: and restaurants are just putting all kinds of different things
Speaker 1: on your bill. I've seen healthcare surve charges. I've seen
Speaker 1: cost of doing business in California surcharges. I'm not kidding.
Speaker 1: Order a pizza from a like a chain, literally a
Speaker 1: nationwide chain, and it says the cost of doing business
Speaker 1: in California is so high that we we charge you
Speaker 1: five dollars and forty nine cents just on top of
Speaker 1: your entire you know, pizza fee.
Speaker 2: And so just be aware of these things.
Speaker 1: I think some of them are junkie fees, I really do,
Speaker 1: but and I think some of them are a result
Speaker 1: of these systems that they're using just make it easier
Speaker 1: for them to add fees. So just be aware and
Speaker 1: at the end of the day again take care of
Speaker 1: people who are waiting on you. But you know, just
Speaker 1: be aware of not over doing things if you're you know,
Speaker 1: if you're already paying for it. All right, Triple eight
Speaker 1: rich one oh one eight eight eight seven four to
Speaker 1: two four one zero one. Hop on the phone if
Speaker 1: you have a question or comment about technology. Coming up,
Speaker 1: we'll talk hacking and AI and more of your calls
Speaker 1: and emails coming up right here on rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking
Speaker 1: technology at Triple eight Rich one one eight eight eight seven.
Speaker 2: Four two four to one zero one on.
Speaker 1: The web at Richontech dot TV. Joseph is in Santa Barbara. Joseph,
Speaker 1: you're on with Rich.
Speaker 5: Hey, Rich, thanks for taking my call.
Speaker 2: Absolutely, what's going on?
Speaker 8: Hey?
Speaker 5: I have an Apple account that I put my new
Speaker 5: phone number on probably about six months ago, and apparently
Speaker 5: somebody else had this number before me that also had
Speaker 5: an Apple account and they have that number listed as
Speaker 5: their number. So any any message that goes through an
Speaker 5: Apple computer or phone goes to them, not me.
Speaker 2: Okay that before?
Speaker 1: Yes, so okay, are you talking like I? Messages basically
Speaker 1: are being delivered.
Speaker 5: To that oh yeah whatever whatever the message route for
Speaker 5: the Apple.
Speaker 2: Okay.
Speaker 5: So I tried calling Apple and they, you know, they
Speaker 5: have a really funky system.
Speaker 2: Yeah.
Speaker 5: Well, and when he doesn't even know what to do, Yeah, it's.
Speaker 2: Kind of odd.
Speaker 1: So first thing I would do is check inside your
Speaker 1: iPhone settings under messages and when you go in there,
Speaker 1: where does it say you can send and receive messages from?
Speaker 1: Does it say anything about it? Does it have two
Speaker 1: numbers listed or just the one number?
Speaker 5: Well, if I check us out, if I go on
Speaker 5: my my MacBook Air, the messages will come there to
Speaker 5: right under other messages, but but they'll also go to
Speaker 5: the person that used to have the number. And I
Speaker 5: tried talking to the person, you know, I called uh
Speaker 5: or I just wrote them a message on my Mac
Speaker 5: and they got it, and I tried to tell them
Speaker 5: the situation, but it thought it was some kind of
Speaker 5: weirdo and they hung up.
Speaker 1: Have have you gone into the find my app on
Speaker 1: your phone under devices and see if this person's device
Speaker 1: is showing up under your account?
Speaker 5: Uh? I think I did something like that, and I
Speaker 5: couldn't find it. It's it just it showed when I
Speaker 5: call it. When I dial that number on my macair,
Speaker 5: I can reach them. They'll pick up because it's still
Speaker 5: listed as their number on their account on their Mac account.
Speaker 2: Okay, yeah, because it's it's okay.
Speaker 5: So that's you know, that's a total security.
Speaker 2: When did you get this phone number?
Speaker 5: I've had it like two years and.
Speaker 2: This has been going on for two years.
Speaker 5: No, I just I just recently, you know, about six
Speaker 5: months ago. I gotta you know, I went from Android to.
Speaker 2: Mac phone and okay, so that's fine, that's what I.
Speaker 5: Found out that was happening, okay. You know. And my brother,
Speaker 5: you know, he's an Apple user, so he was wondering
Speaker 5: why I wasn't getting my messages, and I'm going, I
Speaker 5: don't know, you know, okay, and he finally figured it out,
Speaker 5: you know, and he, you know, he worked for Steve
Speaker 5: jobs right hand man for like twenty years, and he
Speaker 5: doesn't know what the problem is.
Speaker 2: That's wild. Okay.
Speaker 1: Well, a couple of things that I would do to
Speaker 1: alleviate this situation.
Speaker 2: Number.
Speaker 1: The first thing I would do is stop using I
Speaker 1: message because what's happening is I message uses your phone
Speaker 1: number as a way to route your messages to different devices,
Speaker 1: and so if it's you know, it's your iPhone, it's
Speaker 1: your Mac computer. But also if this person is on
Speaker 1: your account, and a lot of a lot of times
Speaker 1: this happens, by the way, with families, what they do
Speaker 1: is they give their kid a phone and they say, oh,
Speaker 1: I don't want to get my kid their own iTunes,
Speaker 1: Apple ID, and so I will just I'll just sign
Speaker 1: in with mine and next thing you know, the kid
Speaker 1: is getting all of the parents' I messages on their device.
Speaker 1: And this actually happens in my house.
Speaker 5: Yeah, it's happening on my on my Netflix now too
Speaker 5: with my mom's account.
Speaker 1: Well they'll they'll crack down on that pretty soon. My
Speaker 1: mom had to get off my Netflix account.
Speaker 5: Because I mean it says you could put that you
Speaker 5: can have three different you know, accounts on one thing,
Speaker 5: and I have figured out how to not have my
Speaker 5: own account on there.
Speaker 1: You know, well, if they're not charging you for it,
Speaker 1: don't worry about it.
Speaker 2: Okay.
Speaker 1: So so Joseph, the thing, there's a couple of places
Speaker 1: I would look for this because you know, number one,
Speaker 1: there's an Apple service called de register I Message. So
Speaker 1: what I would do right now is go to this website.
Speaker 1: If you search on Google deregister I message, you'll come
Speaker 1: up to an Apple website. What you do is you
Speaker 1: type your phone number in that website. Okay, and well,
Speaker 1: first you can turn off I Message whatever, but you
Speaker 1: type in your phone number, it will send you a
Speaker 1: confirmation code to that phone number. You type that code in,
Speaker 1: you press submit, and your phone will no longer that
Speaker 1: number will no longer.
Speaker 2: Be associated with I message.
Speaker 1: That's the number one thing I would do, Okay, and
Speaker 1: that will deregister this guy's phone or this person's phone
Speaker 1: as well. Once you do that, I would wait a
Speaker 1: couple of days, make sure that all of your messages
Speaker 1: are only coming to your phone, and they're coming in
Speaker 1: they should come in green, because they won't be I
Speaker 1: messages anymore. Once that's happening. After a couple of days,
Speaker 1: I would go through your account. I would go on
Speaker 1: your Apple account and make sure on your find mind
Speaker 1: that you don't have any devices listed on your account
Speaker 1: that you don't recognize. And so when you go there,
Speaker 1: just go to your Apple ID on your phone and
Speaker 1: it will give you a list of all of your devices,
Speaker 1: so I can see my iPhone, I can see my MacBook,
Speaker 1: I can see my iPad. If there's a device on
Speaker 1: there that you don't recognize, tap that device and it
Speaker 1: will give you the option to get rid of it.
Speaker 1: It'll say remove from account. I would do that. Then
Speaker 1: once you get all that figured out and you're in
Speaker 1: a good place, then you can go back and turn
Speaker 1: on I Message on your iPhone. And by the way,
Speaker 1: before you deregister, go ahead and turn off I Message
Speaker 1: on all your devices. That's what I would do, Joseph,
Speaker 1: and hopefully that should knock this person off of your
Speaker 1: account and hopefully they can't come back. Eighty eight Rich
Speaker 1: one O one. We're talking AI and hacking. Coming up
Speaker 1: next on rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here talking technology with you at triple eight
Speaker 1: Rich one oh one. That's eight eight eight seven four
Speaker 1: to two four one zero one. Let's go to Michael
Speaker 1: in Waco, Texas. Michael, you're on with Rich.
Speaker 7: Hey, good day, Rich Good to talk to you. So
Speaker 7: are you familiar I would imagine you are with the
Speaker 7: Samsung Galaxy keyboard setup. Yes, you get the upper case.
Speaker 5: Lower case.
Speaker 7: Numbers and characters all on one screen.
Speaker 2: Yes.
Speaker 7: Yeah, so that's the thing one of the things I
Speaker 7: love about Android. But I and I've tried iPhone yep,
Speaker 7: and I went back to Galaxy because of that. It
Speaker 7: might sound petty, but that particular thing is very important
Speaker 7: to me with when texting and all that. So I'm
Speaker 7: wondering from you, Rich if you know of how to
Speaker 7: get that keyboard on an iPhone.
Speaker 1: Well, you can change the keyboards on the iPhone, but
Speaker 1: I will tell you yes, And you know this because
Speaker 1: you've said you've compared the iPhone versus Android.
Speaker 2: It's not the same.
Speaker 1: The iPhone lets you swap out the keyboard, but to
Speaker 1: be quite honest here, I go back to the iPhone
Speaker 1: keyboard because the experience is not very good. It's fact
Speaker 1: they try to let you do things on the iPhone
Speaker 1: that kind of like, you know, into great third party stuff,
Speaker 1: but sometimes it's not like they just push you back
Speaker 1: to Apple because you're so frustrated that you're like, never mind.
Speaker 6: It's not good, right.
Speaker 7: I'm just wondering if you knew a better solution for
Speaker 7: some for an Android or a Galaxy fan like me
Speaker 7: to have that experience on the iPhone because all my
Speaker 7: people at work, they're all.
Speaker 2: On iPhone, They're all on I Message.
Speaker 7: Even the business is an iPhone based communication with our
Speaker 7: calendars and business and all that. So just looking for
Speaker 7: a solution.
Speaker 1: Yeah, well, okay, there are keyboards that allow you to
Speaker 1: do this. And I think we had this question earlier
Speaker 1: one like an earlier show, and I believe swift key
Speaker 1: was the keyboard that kind of became the one that
Speaker 1: people liked for this and swift Have you heard of
Speaker 1: swift key.
Speaker 7: I'm writing it down right now.
Speaker 2: I have not.
Speaker 1: Okay, So swift key is and I'm actually installed it
Speaker 1: right now to see if we've got this keyboard here.
Speaker 2: So let's see.
Speaker 1: We go to swift key and we have to do
Speaker 1: the layout and let's see settings. Okay, sorry that I'm
Speaker 1: doing this on the radio live. That's always always makes
Speaker 1: for great radio. But yes, I added number row and
Speaker 1: now I'm back to the keyboard and let's see. Let
Speaker 1: me try typing something. Sure enough, there it is, so
Speaker 1: the number row. So what you what this is called
Speaker 1: is the number row, Michael, And that's what you want
Speaker 1: to look for in the app. And so it's funny
Speaker 1: you say this because I'm actually actively testing a lot
Speaker 1: of Samsungs right now because it just came out with
Speaker 1: all of their you know, foldables, and I've been logging
Speaker 1: into a lot of things, and of course with passwords,
Speaker 1: a lot of them are numbers and letters and a combination,
Speaker 1: and they do have that number row at the top,
Speaker 1: and I was thinking about, like, oh, that is kind
Speaker 1: of handy to have, but.
Speaker 2: Very hand swift key will let you do it.
Speaker 1: So I'm looking at this right now and I can
Speaker 1: type rich on Tech twenty twenty twenty three and it's
Speaker 1: right there. You just have to enable that in the settings,
Speaker 1: but it's there. So swift key will do it. And
Speaker 1: let's see.
Speaker 7: That does that have the dual key to get to
Speaker 7: characters as well?
Speaker 1: Yes, it does, and it has exactly it's it's pretty much.
Speaker 1: I mean, this is Microsoft bought this company, and swift
Speaker 1: key is probably like the top keyboard outside of the
Speaker 1: you know, the standard you know keyboards that are installed now.
Speaker 2: The other one is g board.
Speaker 7: Yeah, I've tried that one.
Speaker 2: It didn't that one doesn't have it.
Speaker 7: It didn't work for me.
Speaker 2: Okay, so so I would try swift key.
Speaker 1: I think people like that a lot, and that's the
Speaker 1: one that I try now on iPhone. You know, if
Speaker 1: you're listening to this and you're wondering how to switch
Speaker 1: keyboards on iPhone, you can switch keyboards by once you
Speaker 1: install a couple of keyboards, you'll see a little globe
Speaker 1: in the lower left hand corner. You can tap that
Speaker 1: and switch between the keyboards. So if you want to
Speaker 1: switch to the emoging keyboard or the regular, you know,
Speaker 1: iPhone keyboard, you can do that as well. So, but
Speaker 1: you know, I think swift key's going to do it.
Speaker 2: For you, Mike.
Speaker 7: If this one works, I wouldn't be switching back, that's
Speaker 7: for sure.
Speaker 2: Really, So what what do you like?
Speaker 1: You just the iPhone just makes it easier for you
Speaker 1: for just getting on board with everyone else.
Speaker 7: Well, yeah, for communicating and all that, and especially the
Speaker 7: calendar thing that we use at work. But I just
Speaker 7: have enjoyed for years and years the Galaxy and the
Speaker 7: all in one. I don't have to switch screens to
Speaker 7: go to capitals or to the numbers or to the characters.
Speaker 7: It's just I've just been so used to the Galaxy.
Speaker 7: Switching over was frustrating.
Speaker 1: Yeah, I hear you, and it goes both ways. People
Speaker 1: at our iPhone, they don't want to switch over to
Speaker 1: Android and Android they come over and they're like, wait
Speaker 1: a second, this is all this is all too easy.
Speaker 2: No, I'm kidding.
Speaker 7: My wife thinks I'm a moron, absolutely, and it's just
Speaker 7: my thing.
Speaker 1: Yeah, I get it. It's what you like and people
Speaker 1: get used to things. So all right, good question. Check
Speaker 1: it out, Michael, and send me an email. Let me
Speaker 1: know if it works.
Speaker 2: Okay, I will thank you.
Speaker 1: All right, thanks, call and then finding me. I appreciate that,
Speaker 1: all right. Eight eight eight rich one oh one. Look
Speaker 1: at this solving problems all day long here. I love
Speaker 1: it when it's that easy. Eight eight eight seven four
Speaker 1: to two four one zero one. I've said before, I
Speaker 1: don't have all the answers, like off the top of
Speaker 1: my head instantly. Sometimes it's fun to kind of you know,
Speaker 1: you're just trying to figure this stuff out. And what
Speaker 1: I was actually talking to a friend about this. One
Speaker 1: of the things I love about having this show is
Speaker 1: that I'm learning so much because I have a certain
Speaker 1: amount of knowledge and the things that I cover and
Speaker 1: the stuff that I talk about and the stuff I'm
Speaker 1: interested in, and then you come to me with a
Speaker 1: question like that, like Rich, I need a number road
Speaker 1: at the top of my keyboard. I wouldn't think about
Speaker 1: that because I don't need it. I don't want that,
Speaker 1: I don't need I don't have that need for that feature.
Speaker 1: Not that I don't want it, but I just don't
Speaker 1: really think about it. And so when you come to me,
Speaker 1: I say, oh, that's interesting, and then it all kind
Speaker 1: of goes, you know, into the help for other folks.
Speaker 1: Let's see here Verizon raising prices. Verizon is raising prices
Speaker 1: for several unlimited post just unlimited wireless plans. They call
Speaker 1: them post paid. That means that you get a bill,
Speaker 1: but now everyone's on auto pay.
Speaker 2: It's kind of.
Speaker 1: Confusing because there's prepaid and then there's post paid. But
Speaker 1: no matter what plan you're on, you're pretty much paying
Speaker 1: your bill on autopay at this point because if you're not,
Speaker 1: they're charging you extra. So most people are forced into
Speaker 1: paying automatically. And the reason I don't like doing that,
Speaker 1: even though I do it myself too, is because when
Speaker 1: you have a problem with your bill, what happens. They've
Speaker 1: already got the money. Now you've got to fight them
Speaker 1: to get it back. And so this happened with me.
Speaker 1: The other day my bill went up. I activated a
Speaker 1: smart watch for my kid, and it was so such
Speaker 1: a pain to activate this thing. I figured I should
Speaker 1: not have to pay whatever it was. I think it
Speaker 1: was like forty dollars to activate it, which, by the way,
Speaker 1: it's self service most of the time. But in this
Speaker 1: case I did have to talk to a customer representative
Speaker 1: because nothing worked and it took a while. It took
Speaker 1: like two hours to activate this thing, And I said, now,
Speaker 1: why should I have to pay the forty dollars are
Speaker 1: going to charge me when it took so much time
Speaker 1: of me, of my time to do this. Anyway, but
Speaker 1: they already had it on my bill. It was auto pay.
Speaker 1: It came out of my card. It's like, what am
Speaker 1: I gonna do? And by the way, it's not even
Speaker 1: on my card, it's like out of my checking account
Speaker 1: because that you have to put your checking account in
Speaker 1: now to make it, you know, so they don't charge
Speaker 1: you ten dollars a month anyway. I say all that
Speaker 1: because starting with the September bill cycle, customers on the
Speaker 1: go unlimited beyond unlimited, above unlimited, we'll see a price
Speaker 1: hike of three dollars per month. So if you're on
Speaker 1: Verizon and you notice your bill's gone up a bit,
Speaker 1: there you go. It's up five dollars now. This is
Speaker 1: an addition to a two dollars monthly price hike various
Speaker 1: Verizon plans had a couple of months ago. Back in April,
Speaker 1: AT and T raised prices for its old unlimited Elite
Speaker 1: plans by two dollars and fifty cents per line per month.
Speaker 2: They did that.
Speaker 1: Verizon says the rate adjustment is aimed at funding network
Speaker 1: and service improvements and customer a Oh, by the way,
Speaker 1: they're encouraged to switch to the new Unlimited Plus or
Speaker 1: Unlimited Welcome plans. That is really what this is all about.
Speaker 1: It's all about getting you on new plans because the
Speaker 1: old plans typically are better. Doesn't cost them anything to
Speaker 1: keep their system with the old plan in there, but
Speaker 1: somehow they want you to switch to the new one.
Speaker 1: The changes do not impact the do more, Play more
Speaker 1: and get more plans? Are we still talking phone plans here?
Speaker 1: Sounds like you're out like a club do more, play more,
Speaker 1: Get more?
Speaker 8: Uh.
Speaker 1: Affected customers will be informed about the rate adjustment through email,
Speaker 1: physical mail, and their next bill. Basically, they just tell
Speaker 1: you on your bill, like, hey, this bill's going up,
Speaker 1: and by the way, you've already paid it. So there
Speaker 1: you go. Daved Busters, do more, play more, get more.
Speaker 1: That's your Verizon plan, all right. Triple eight rich one
Speaker 1: on one eight eight eight seven four to two four
Speaker 1: to one zero one is the website rich on Tech
Speaker 1: dot tv. Sorry is the phone number. The website is
Speaker 1: rich on tech dot tv. You can follow me on
Speaker 1: social media at rich on tech. Love more of your
Speaker 1: calls and I'll tell you why the uh the end
Speaker 1: call button is moving locations on the iPhone.
Speaker 2: Ah the humanity. You're listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out talking technology with you at Triple eight rich one
Speaker 1: oh one eight eight eight seven four to two four
Speaker 1: one zero one. Gary's and Coasta mesa.
Speaker 2: Gary, You're on with Rich.
Speaker 8: Hello, Rich, thank you. My questions are regarding prayer copiers.
Speaker 8: I'm using EPSOM to narrow it down here for various reasons,
Speaker 8: and I've been using for years older brand name inks,
Speaker 8: but I discovered that there are remanufacturers inks for about
Speaker 8: a tenth of their price, and I'm doing a lot
Speaker 8: of printing, so it's been costing me thousands of dollars
Speaker 8: for ink, and I'd like to pay less. And so
Speaker 8: I'm wondering if there's universal opinions about using the remanufacturing cartridges,
Speaker 8: and I guess I have some specific questions about what
Speaker 8: might be problems with them.
Speaker 1: Well, I think you know, if you talk to the
Speaker 1: manufacturers of the printers, they don't want you to use them,
Speaker 1: and or you know, because they make more money on
Speaker 1: the ones that are expensive.
Speaker 8: Yeah, that's why I'm asking you.
Speaker 1: Yeah, and they would probably also tell you that the
Speaker 1: cartridges are higher quality. They're going to preserve your warranty,
Speaker 1: your printouts are going to be better, You're not going
Speaker 1: to damage your printer. But I would say I wouldn't
Speaker 1: worry about any of that stuff. If have you tried
Speaker 1: these cartridges?
Speaker 8: Oh, yeah, I have. And it may be only coincidental
Speaker 8: that I did have one color one of the color
Speaker 8: novels was plugged up after using it, But I don't
Speaker 8: it may be only coincidental because then I had to
Speaker 8: replace the printer because of it, because I couldn't make
Speaker 8: that work right. I still may be able to fix it,
Speaker 8: so I have it maybe resell or something. But anyway,
Speaker 8: I tried it on another one and it seemed to work.
Speaker 8: It didn't cause a problem until the next question I
Speaker 8: have is the problem is that it says on the
Speaker 8: screen when I'm using that, and it didn't at first.
Speaker 8: I'm a new one, and all of a sudden it
Speaker 8: started saying, you're not using an original cartridge, and then
Speaker 8: it wouldn't let us go on ahead, whereas previously on
Speaker 8: both the new machine and the older one, it would
Speaker 8: say you're not using an original cartridge? Do you wish
Speaker 8: to go ahead? And I'd say yes, and then they'd
Speaker 8: say nine original cartriges can cause problems or something, but
Speaker 8: they didn't delineate why, and then it would work. And
Speaker 8: I did that for you know, maybe half a year now.
Speaker 8: But now with the new machine it's, uh, it's not
Speaker 8: letting me go ahead and print anything. So I'm wondering
Speaker 8: whether updates in the meantime have caused it to to
Speaker 8: do that. And they have an update now that that
Speaker 8: blocks you from using the original ones or something else,
Speaker 8: or you know anything about that or how to reverse
Speaker 8: that update. If that's the case.
Speaker 1: Well, this has been going on as long as printers
Speaker 1: have been around and it's a you know, it's d
Speaker 1: r M. Basically, they want you to use their genuine
Speaker 1: stuff because they make more money on it. It's uh,
Speaker 1: you know, it's it's part of their business plan. They
Speaker 1: want you to use. You know, it's like a it's
Speaker 1: like a razor blade. You know, you can buy a
Speaker 1: razor and get a different blade for it and it's
Speaker 1: going to work, but you know, it may not give
Speaker 1: you the same cut. So it's the same thing with
Speaker 1: these cartridges. And I guess the bottom line and all
Speaker 1: this is you can look online until your eyes fall
Speaker 1: out of your head and get different opinions on what
Speaker 1: people think about this. Right, some people are vehemently opposed
Speaker 1: to the fact that these cartridges and these printers push
Speaker 1: their own and they actually have DRM, like you said,
Speaker 1: the software that blocks other cartridges that are not genuine.
Speaker 1: And some people believe, like, wait a second, you know
Speaker 1: this is my printer. I purchase this, and this is
Speaker 1: what I want to use, and I want to put
Speaker 1: this in there. But if you read the terms of service,
Speaker 1: a lot of times they may have in there that
Speaker 1: you only can use their cartridges. So I think the
Speaker 1: bottom line for you gary is that. If it's working
Speaker 1: for you, then go ahead and use it. You're printing
Speaker 1: a lot. It's costing you a lot of money. If
Speaker 1: you feel like the print quality is fine and your
Speaker 1: printer is performing the way that you want it to,
Speaker 1: go ahead. But you've already told me that you already
Speaker 1: had to replace one of these printers because the nozzle
Speaker 1: got clogged, and now you have this headache with your printer,
Speaker 1: saying this is not genuine. And sure, you can search
Speaker 1: online for the name of your printer and the model
Speaker 1: number and how to bypass that cartridge protection or they,
Speaker 1: you know, whatever they call it. Just search for DRM
Speaker 1: on EPSOM, printer model whatever it is, how to turn
Speaker 1: that off, and they may have a way to do that.
Speaker 1: But again it's how much time do you want to
Speaker 1: spend on this and how much headache do you want?
Speaker 1: So do the cost comparison, figure out. If it's working
Speaker 1: for you, then go ahead use these cartridges. If it's
Speaker 1: not working for you, go back to the genuine and
Speaker 1: you know, maybe just buy them in bulk or buy
Speaker 1: them at a place that you can get you know,
Speaker 1: a discount on or you know, you buy a certain
Speaker 1: amount and you get a refund later on, or a
Speaker 1: you know, coupon for a future reference, whatever. But I
Speaker 1: think it really comes down to personal preference. I have
Speaker 1: an HP printer. I use the HP Inc Subscription because
Speaker 1: I print a lot for this show.
Speaker 2: And do I like it?
Speaker 3: No?
Speaker 1: Do I think it's kind of ridiculous that I pay
Speaker 1: thirteen dollars a month because I'm beholden to my printer ink?
Speaker 2: Yes? Is it easy? Absolutely?
Speaker 1: When my artridge almost runs out, I get a new
Speaker 1: one in the mail. I don't even have to do
Speaker 1: anything because it's figuring this out for me. So again,
Speaker 1: I really think it comes down to personal preference.
Speaker 2: Here. Is it illegal to use a cartridge that's remade?
Speaker 1: No?
Speaker 2: Is it bad?
Speaker 1: Probably not. There are entire stores dedicated to refilling printer ink.
Speaker 1: This stuff is the subject of like court appeals where
Speaker 1: people are you know, these businesses are saying, hey, we
Speaker 1: just want to refill cartridges. I mean it's wild. I
Speaker 1: mean if you bought a car and they said you
Speaker 1: can only use this kind of oil for it, I
Speaker 1: think people would say, huh ah, I can use whatever
Speaker 1: oil I want. So again, like I said, Gary, it
Speaker 1: just really comes down to what you think and what
Speaker 1: you feel comfortable doing.
Speaker 2: So that's what I would do.
Speaker 1: But if you already had to replace that printer head once,
Speaker 1: you know, maybe find a brand of cartridges that you
Speaker 1: like that are reputable and they work. Thanks for the
Speaker 1: call today, appreciate it, uh, Saraphine, Am I saying this right?
Speaker 1: Saraphine in Studio City, California.
Speaker 10: You're on with Rich Absolutely correct.
Speaker 4: We spoke about a year or so ago, the artist
Speaker 4: that I spoke with you about.
Speaker 2: Oh yes, I remember absolutely. Hello.
Speaker 10: Hi, Okay, I have periodically had to shoot videos for
Speaker 10: an exhibition, so I need to make a mock up
Speaker 10: and then shoot the video as though it's the show.
Speaker 10: I want to know if on my iPhone I can
Speaker 10: edit the videos like people do in imovies, because I
Speaker 10: don't want to have to learn another software.
Speaker 2: And you already know iMovie.
Speaker 10: No, I know the video. I know how to shoot videos, okay,
Speaker 10: but I just you know, I just found out about
Speaker 10: eyemovies because I asked someone younger than myself who.
Speaker 2: That's usually the way to do it, right.
Speaker 10: Yeah, I'm gonna be seventy five. I just you know,
Speaker 10: I'm I can do photoshop, an illustrator and all that
Speaker 10: kind of stuffs. Well, I just didn't want to have
Speaker 10: to spend the time to learn iMovie.
Speaker 1: Okay, well, if you want to edit, you're gonna have
Speaker 1: to learn it. But I'll be honest, it's pretty easy
Speaker 1: and it depends how you know in depth you want
Speaker 1: to make these videos. But I have used I've used iMovie,
Speaker 1: and it's actually my least favorite on the iPhone, So
Speaker 1: I actually wouldn't necessarily recommend it unless you're just doing
Speaker 1: something really simple. I think it's actually the most complicated
Speaker 1: out of all of them. But if you want something
Speaker 1: that's free that will do it, I personally would recommend
Speaker 1: either cap Cut c ap Cut.
Speaker 2: It's called cap cut.
Speaker 1: It's actually owned by TikTok, which I know might turn
Speaker 1: some people off, but it is a great free video editor.
Speaker 1: It works on both iPhone and Android, and it is
Speaker 1: quite incredible what you can do for free. My other
Speaker 1: choice after that is called Splice s p L Iice,
Speaker 1: and that works on both iPhone and Android as well,
Speaker 1: but it is it's free, but you will have to
Speaker 1: pay if you want to use the premium feature. So
Speaker 1: I check out capcut Seraphine. I think that that's probably
Speaker 1: gonna be the easiest to use, and again you can
Speaker 1: ask that same young person for help and they'll probably
Speaker 1: know how to use it. You're listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology. This is the show where
Speaker 1: I talk about the tech stuff I think you should
Speaker 1: know about. It's also the place where I answer your
Speaker 1: tech questions. Phone lines are open at eight eight eight
Speaker 1: Rich one oh one, triple eight seven four to two
Speaker 1: four one zero one. Coming up this hour, Caleb Dennison,
Speaker 1: Editor at large at Digital Trends, is going to talk
Speaker 1: about the best TVs for your money. So if you're
Speaker 1: confused about led versus Mini, led O, Lead versus everything else,
Speaker 1: refresh rate all those terms you see on the box.
Speaker 1: It's all very confusing. Caleb will break it all down
Speaker 1: and have his picks for the best TVs to buy,
Speaker 1: so you don't have to do any more research, just
Speaker 1: get the TVs. He mentioned he tests these things for
Speaker 1: a living. Why should you spend your whole day trying
Speaker 1: to figure this stuff out. We'll have that in a
Speaker 1: little bit. Also, I was talking about the whole surcharge
Speaker 1: thing on the bills, and let's see here.
Speaker 2: Who who was this?
Speaker 1: Fred fred Effects on Twitter tweeted me an article from
Speaker 1: eater Los Angeles. Reddit users in LA have created a
Speaker 1: Google sheet listing various restaurants service charges, noting restaurant names, neighborhoods,
Speaker 1: the surcharge, and more details, including conversations with servers about
Speaker 1: how they allocate these service fees.
Speaker 2: Look at that. So other people are just.
Speaker 1: As wild about this as I am, and they ask
Speaker 1: the servers, hey, does this go to you? And so
Speaker 1: this list is, oh my gosh, it's got let's see
Speaker 1: two hundred and thirty six restaurants on it, including a
Speaker 1: pretzel place. A five percent searcharge will be added to
Speaker 1: ensure competitive industry compensation for all of our valued full
Speaker 1: time employees. This one says where it is owners keep
Speaker 1: credit card tips. I'll put that in the links in
Speaker 1: the show notes. The call end button is moving in
Speaker 1: iOS seventeen and people are all up in arms about it.
Speaker 1: Apple is relocating the end call button from the bottom
Speaker 1: center of the phone screen to the bottom right corner.
Speaker 1: Why are they doing this to accommodate the new contact
Speaker 1: poster full screen backgrounds during calls? So in iOS seventeen
Speaker 1: you can pretty much create your own. They call it
Speaker 1: a contact poster. It's what you look like when you
Speaker 1: call someone else's iPhone. It's like a picture of you.
Speaker 1: You can change the text, change the font, everything, And
Speaker 1: so because of that, they need to change where the
Speaker 1: call end button is. The end call button is now
Speaker 1: mixed in with other in call control buttons like mute
Speaker 1: and FaceTime, and people are saying, ah, I'm gonna be faced.
Speaker 1: I mean, people are muting them because I don't know
Speaker 1: where this phone button went. People are criticizing the change
Speaker 1: on social media. It was first introduced in the iOS
Speaker 1: seventeen beta in June, but I guess people just noticed
Speaker 1: it more now and it's making the rounds.
Speaker 2: Will Apple change it back? We don't know.
Speaker 1: I mean, this is the deal with beta software. They
Speaker 1: take this feedback into consideration, so maybe they will put
Speaker 1: it in a different place. And so that's why, you know,
Speaker 1: when you hear this stuff on the news, you always
Speaker 1: want to just be aware that whenever we're talking about
Speaker 1: beta software, it's not a done deal until it's released.
Speaker 1: We're in August. This was released in June and or July.
Speaker 1: It was like a couple of months ago, and they
Speaker 1: released the final software in September, so anything can change
Speaker 1: until September. Whenever you have beta software, it is not
Speaker 1: a done deal until they release it publicly, you know,
Speaker 1: as a final software in iOS seventeen. And even then,
Speaker 1: Apple can still change things. I mean they still tweak
Speaker 1: stuff all the time.
Speaker 2: Let's go to dan in Uh. Oh gosh, I'm gonna
Speaker 2: say this wrong.
Speaker 1: San Jacinto Dan Nacinco Sand Okay, we'll take your word
Speaker 1: for it.
Speaker 2: How can I help.
Speaker 6: It's out by him anyway?
Speaker 11: Oh?
Speaker 2: Got it? Okay?
Speaker 6: I know, I know it's believe it or not. It's
Speaker 6: older than Hammett. But what can I say? Back in
Speaker 6: the day you have to go to Santa Season and
Speaker 6: trade your animals.
Speaker 1: Ah, okay. And what's what's it known for nowadays? What
Speaker 1: is it like a now restaurants or it's kind.
Speaker 6: Of like a nut. It's not really known for anything.
Speaker 6: It's just kind of an attachment to salmon, I mean,
Speaker 6: ja Hammet.
Speaker 2: Okay, all right, what can I help you with? Dan?
Speaker 8: Anyway?
Speaker 6: I have a a fire TV Cube third generation, the new.
Speaker 2: One, okay, and.
Speaker 6: I also have the upgraded remote, the.
Speaker 2: One that lights up.
Speaker 6: Yes, that's cool.
Speaker 2: Yeah, I love that feature.
Speaker 1: In fact, I wish it was included because you're getting
Speaker 1: you know, the fire TV Cube is the most premium
Speaker 1: fire TV device that Amazon makes, and they make you
Speaker 1: buy another remote.
Speaker 2: For what thirty five bucks?
Speaker 6: Yep.
Speaker 1: But it's a great remote because it lights up, so
Speaker 1: if you want to light up remote in the dark,
Speaker 1: it's easier to see the keys. You can also program
Speaker 1: the keys too. Aren't there two like hot keys you
Speaker 1: can program?
Speaker 6: That's correct, So anyway, that's cool. Yeah, well the other
Speaker 6: they're kind of abate in the ad. What thing is
Speaker 6: is that the there's four buttons down below the that
Speaker 6: you know, the different services.
Speaker 2: That that yeah, yep, Prime Video, Netflix.
Speaker 6: If you order if you order a new remote, well,
Speaker 6: I have different ones on it.
Speaker 1: Oh, so that you're saying that. So this is called
Speaker 1: the elect A Voice Remote Pro. That's the one with
Speaker 1: the back light, and it's got also has a remote
Speaker 1: finder feature, so don't forget about that. You can actually
Speaker 1: locate this remote if it gets lost in the seat cushions.
Speaker 1: You can ask, I believe you just ask Alexa to
Speaker 1: find your remote, right and it'll ring it.
Speaker 6: Yeah, yeah, it'll ring and light up.
Speaker 2: Okay, So that's useful.
Speaker 1: But you're saying that the Prime Video, Netflix, Disney, and
Speaker 1: Hulu on this remote are different than the included remote.
Speaker 6: Than the remote, Like, I'm noting a problem with it.
Speaker 6: So I got a replacement remote because I thought maybe
Speaker 6: it was the remote, and I the it now has
Speaker 6: the bottomer doesn't have Hulu on it anymore. It now
Speaker 6: has Prime, Netflix, Direct TV and Peacock Direct TV.
Speaker 2: Yep, what is what is that? That's kind of weird.
Speaker 6: I'm sure it costs the money.
Speaker 1: That is really strange. Okay, well that's interesting. What can
Speaker 1: I help you with?
Speaker 6: Well, my problem is is that I am I'm kind
Speaker 6: of hard of hearings, so I use wireless headphones to
Speaker 6: connect to the TV.
Speaker 7: So go out?
Speaker 6: Do they go crazy?
Speaker 2: Sure?
Speaker 6: And the headphones that are any headphone that I've tried,
Speaker 6: and I've tried by the call of them under one
Speaker 6: hundred and fifty bucks that I've tried. He interferes with
Speaker 6: the operation of the remote. You can't you can't use
Speaker 6: your navigation controls. You can't. You know how you push
Speaker 6: the blue button and give it likes to command, You
Speaker 6: can't do that. It won't function correctly.
Speaker 2: Huh.
Speaker 1: When you have these when you have these Bluetooth are
Speaker 1: they earbuds or are they headphones?
Speaker 6: They're over the ear head?
Speaker 2: Okay? And what brand are they.
Speaker 8: Any?
Speaker 6: All different kinds of brands. I've used the white ones,
Speaker 6: I've used the ad of fires. The first one that
Speaker 6: I've found that works strap way decent is the Live
Speaker 6: JBL six sixty. Okay, but they heard on my head.
Speaker 1: Yeah, So that's so if it's not one thing, it's another.
Speaker 8: Yeah.
Speaker 6: So I was curious if you had any ideas of
Speaker 6: headphones I could buy it weren't four hundred bucks?
Speaker 1: Well, I have I have not heard of this issue.
Speaker 1: With the Fire TV Cube. We use Bluetooth headphones with
Speaker 1: it and I have not had an issue. I'm going
Speaker 1: to go back and retest because we use my kid
Speaker 1: you us as headphones to listen and I haven't heard
Speaker 1: of any issues.
Speaker 2: So that's it's this is the first I'm hearing of this.
Speaker 1: So what I would say number one is I would
Speaker 1: try to just make sure all the software is up
Speaker 1: to date on the Fire TV Cube, because you know,
Speaker 1: there could be something that they updated and it just
Speaker 1: works better.
Speaker 2: So that would be the number one thing.
Speaker 1: And with the Fire TV Cube sometimes they update the
Speaker 1: software and automatically and sometimes there is an update available,
Speaker 1: so just be sure to go into the settings and
Speaker 1: you know, search around for the software update and just
Speaker 1: make sure that these software is up to date. So
Speaker 1: that's the first thing that I would do, and then
Speaker 1: of course i'd restart the cube just to make sure
Speaker 1: that everything is going well. And when it comes to headphones,
Speaker 1: I mean for an update, for a you know, a recommendation,
Speaker 1: I would defer to the expert that we typically talked to,
Speaker 1: Lauren Dragon at Wirecutter. She's got a whole bunch of
Speaker 1: great picks for headphones. But the problem with headphones is
Speaker 1: they're very individual. You know, what may fit your ears
Speaker 1: and feel comfortable may not feel comfortable in someone else's ears.
Speaker 1: So it's going to be a bit of a you know,
Speaker 1: you're just gonna have to try them and see if
Speaker 1: they work. But her picks, and you want something that's
Speaker 1: not super duper expensive, but she's got a pick that
Speaker 1: is the one More Sono Flow best budget headphones for
Speaker 1: around one hundred dollars. Again it's called the one More
Speaker 1: Sono Flow. So those might be a good choice if
Speaker 1: you want noise cancelation. The anchor noise canceling headphones are
Speaker 1: pretty highly regarded. The Soundcore they're called, and let's see
Speaker 1: there that I believe it's Q twenties and those I mean,
Speaker 1: if you look at the ratings on Amazon.
Speaker 2: I've recommended these to a few people.
Speaker 1: Those are forty five bucks and they have sixty six
Speaker 1: thousand ratings four and a half stars, and they're on
Speaker 1: sale right now for forty five bucks. Now, the good
Speaker 1: news is if you buy these and they don't fit,
Speaker 1: you don't like them, you can return them. But the interference,
Speaker 1: if you're getting that with a lot of different headphones.
Speaker 1: It's odd because you would think that this would be
Speaker 1: a known issue with the fire Cube, and this is
Speaker 1: the first I'm hearing of it. So again, update the
Speaker 1: software check out, you know, just make sure that's all
Speaker 1: working and then maybe just try one of these pair
Speaker 1: of headphones and see if they're going to be better
Speaker 1: than what you've got. But that's the first I'm hearing
Speaker 1: of these issues. So Dan, thanks so much for calling
Speaker 1: in today. Appreciate it, and hopefully you get those things
Speaker 1: working again.
Speaker 2: Let me know on the website. Rich on tech Dot TV.
Speaker 1: Eighty eight rich one on one eight eight eight seven,
Speaker 1: four to two, four to one zero one. This is
Speaker 1: rich on Tech. Welcome back to rich On Tech. Rich
Speaker 1: DeMuro here talking technology at triple eight rich one on
Speaker 1: one eight eight eight seven four to two, four to
Speaker 1: one zero one. Well, California has solidified itself as the
Speaker 1: epicenter of self driving cars. Way Mo and GM Cruise
Speaker 1: are now allowed to offer paid autonomous vehicle services in
Speaker 1: San Francisco twenty four to seven, basically robotaxi services twenty
Speaker 1: four to seven. So this means that San Francisco is
Speaker 1: pretty much the center of the autonomous car industry. Now,
Speaker 1: as you might expect, not everyone was happy about this.
Speaker 1: There was a pretty contentious vote before they approved it.
Speaker 1: But now if you go to San Francisco, you can
Speaker 1: hail a Waimo or a Cruise just as you can
Speaker 1: and Uber with a human driving, except these cars have
Speaker 1: no drivers. They've got about five hundred of them on
Speaker 1: the street. Waimo is allowed to drive it up to
Speaker 1: sixty five miles an hour, Cruise is limited to thirty
Speaker 1: five miles an hour in some weather conditions. As you
Speaker 1: might imagine, people are not happy. Some people are worried
Speaker 1: about these cars just stopping the middle of the streeting
Speaker 1: obstructing emergency vehicles. Other people that support this say, hey,
Speaker 1: this is jobs, this is a positive ECONO impact. There's
Speaker 1: also another article about people summoning these cars and how
Speaker 1: do we say this nicely? Doing things in the back
Speaker 1: seat because there's no one in the front seat. So
Speaker 1: that's interesting. That was an article today. Boo, are you
Speaker 1: saying you think that's a good thing. I don't want
Speaker 1: to be in that seat after these people. This was
Speaker 1: an article in the San Francisco Standard. I haven't heard
Speaker 1: of the San Francisco Standard until I read this article,
Speaker 1: but now I know all about it. And it didn't
Speaker 1: go into, you know, specific details, but let's just say, yeah,
Speaker 1: that's an interesting thing. I wouldn't have thought of, but
Speaker 1: now I know, and I can't get out of my head.
Speaker 1: Speaking of electric cars, GM has unveiled the twenty twenty
Speaker 1: five Cadillac Escalade IQ. Yeah, twenty twenty five Cadillac Escalate
Speaker 1: IQ is the first ever all electric full size su
Speaker 1: from Cadillac. They've got the lyric, but this is like, okay, lyric,
Speaker 1: hold my beer, I'm the Cadillac Escalate. I mean four
Speaker 1: hundred and fifty miles on a full charge. It's got
Speaker 1: this cool fifty five inch diagonal display inside supercrus driver assistance,
Speaker 1: which basically lets it drive by itself on the freeways
Speaker 1: or highways. Plus bi directional charging, which means you can
Speaker 1: charge your house or I guess power your house with
Speaker 1: this thing. It's built on the Ultium platform, which is
Speaker 1: what GM is now pushing as their new kind of
Speaker 1: battery technology. Seven hundred and fifty horse power. It can
Speaker 1: go from zero to sixty and less than five seconds.
Speaker 1: And this is this a big boy, So that's saying
Speaker 1: a lot seven hundred and eighty five pounds of torque.
Speaker 1: Let's see what else supports? Eight hundred vault DC fast charging.
Speaker 1: You can get up to one hundred miles of range
Speaker 1: in ten minutes. And it's got all the you know,
Speaker 1: GM technology stuff. Let's see starting price. Here we go,
Speaker 1: one hundred and thirty grand. All right, lost my interest.
Speaker 1: These things are not cheap, but they're beautiful. The last
Speaker 1: time I drove an escalade the gas version, I mean
Speaker 1: these things are they're like, they're amazing.
Speaker 5: Uh.
Speaker 1: The only thing that would keep me from getting this
Speaker 1: besides the price, there's no car play or Android Auto.
Speaker 1: According to the Verge, it will use Google's infotainment, which
Speaker 1: I'm sure is fine, but I'll be honest. So you know,
Speaker 1: my car doesn't have Android Auto or car Play. And
Speaker 1: because I you know, my car had the hit and run,
Speaker 1: it's been in the shop for six weeks. I've had
Speaker 1: a rental with Android Auto and car Play and it's
Speaker 1: just so nice, so nice to have.
Speaker 2: John is in Alhambra. John, you're on with Rich. I'm
Speaker 2: doing fantastic. What's up?
Speaker 12: Well, I'm calling a new gush that I call her
Speaker 12: with thee printer. Sure I do that as long as
Speaker 12: it's not doing any type of facialty printing anything like that.
Speaker 9: Since you're looking to the epstin.
Speaker 12: Aco tank, which comes with four bottles of me Epsen,
Speaker 12: has ustimmitted that those bottles of beink for a regular
Speaker 12: user with the last two years, so he could use that,
Speaker 12: but the refills for another two years with the bean,
Speaker 12: which is another four bottles. There's only fifty bucks.
Speaker 2: Oh it's pretty.
Speaker 12: You also get it at someone like at Costco. They
Speaker 12: give you the four bottles of ink and then they
Speaker 12: fill an additional set as a member of four more
Speaker 12: bottles of beank. So you have four years of bottles
Speaker 12: for that same price.
Speaker 2: Wow, that's what I love about Costco.
Speaker 1: And you you know you've got to pay for your membership,
Speaker 1: but they always give you like a little bit extra,
Speaker 1: you know, like anything you buy there, you're going to
Speaker 1: get like a bigger size or like a little something.
Speaker 2: So have you used this printer and you like it?
Speaker 2: You you vouched for it.
Speaker 12: Yes, there's not a problem. They were great direction limp
Speaker 12: and you know Costco beats up all their stuff and
Speaker 12: like what you said, upo at Costco.
Speaker 6: Let me think about it.
Speaker 12: It's eighteen cents a day for a person. If you
Speaker 12: get two cards, it's five hours a month. So how
Speaker 12: can you go wrong?
Speaker 3: Right?
Speaker 12: The maybe is going to be.
Speaker 6: Worth it all the time.
Speaker 1: Yeah, well except for the fact that when I go
Speaker 1: to Costco, I always spend more than I think.
Speaker 2: So I don't know.
Speaker 1: Sometime sometimes I've actually exited Costco once with buying one thing,
Speaker 1: and I was so proud of myself. I posted it
Speaker 1: on my Instagram because that is no easy feat. John,
Speaker 1: thanks so much for calling.
Speaker 9: There.
Speaker 1: You have it, epson Eco Tank. If you want to
Speaker 1: save money and refill yourself, you're like your own little
Speaker 1: printer professor, refilling your inc All right, coming up, Caleb
Speaker 1: Dennison is going to talk best TVs for your money.
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich Demiro here talk in technology with you. And I'm
Speaker 1: very excited for my next guest. Caleb Dennison is editor
Speaker 1: at large at Digital Trends and we are going to
Speaker 1: talk TVs. No it's not Super Bowl. No it's not
Speaker 1: Black Friday. It's just the summer. And you know what,
Speaker 1: I'm getting a lot of questions about TVs. Caleb, welcome
Speaker 1: to the show.
Speaker 2: Hey, thanks for having me. So you were on.
Speaker 1: One of the first shows and we were talking right
Speaker 1: after ces Has anything changed since then?
Speaker 11: Well, most of what's changed is that I've had an
Speaker 11: opportunity to actually get these TVs that we talked about before.
Speaker 11: I've actually got them in my lab. I've been able
Speaker 11: to test them and experience them on the long term,
Speaker 11: and so all the promises and dreams that come along
Speaker 11: with seeing the fancy, flashy new stuff at CEES has
Speaker 11: become sort of more real and tangible. And you know,
Speaker 11: I've been able to go through these things, poke some
Speaker 11: holes in them, learn what I like, learn what I
Speaker 11: don't like, and you know, get a feel for what's
Speaker 11: really good out there and worth the attention.
Speaker 2: And one of these things that we saw at CES.
Speaker 1: And I don't expect anyone listening to actually buy this,
Speaker 1: but I just want to talk about it because it
Speaker 1: will become, you know, probably commonplace in the future. But
Speaker 1: this LG signature O led M ninety seven inch wireless
Speaker 1: TV for thirty grand. You got some hands on time
Speaker 1: with this thing, huh?
Speaker 11: I did I actually have one on its way to
Speaker 11: me right now? We're very excited about Yes, yes, yes, yes,
Speaker 11: I'll be one of I'm one of the fortunate few
Speaker 11: to actually get one from LG for you know, long
Speaker 11: term testing. I should mention though the ninety seven inch
Speaker 11: one is perhaps the most exciting because it's so huge,
Speaker 11: and of course it's got a price tag to match,
Speaker 11: but there is also an eighty three inch and a
Speaker 11: seventy seven inch version of this wireless oh led TV,
Speaker 11: and so that makes it a little more attainable. I mean,
Speaker 11: it still costs a pretty penny, but there are some,
Speaker 11: you know, not gargantuine sizes that are a little bit more.
Speaker 11: I won't say affordable, but maybe a little more unattainable.
Speaker 1: Well compared to the thirty thousand. I mean, I thought
Speaker 1: this was a typo because it said the eighty three
Speaker 1: inches eight grand and the seventy seven inches five grand.
Speaker 2: Are those prices correct? That is correct?
Speaker 1: I mean, so that's like way more reasonable than thirty thousand.
Speaker 1: Not that I'm gonna been eight thousand on a TV,
Speaker 1: but five thousand, I think is you know, if you
Speaker 1: want something that you know clearly this is cutting edge,
Speaker 1: but this is a TV that uses this a zero
Speaker 1: connect box that you can put anywhere in your room.
Speaker 1: You connect everything to that and then it wirelessly transmits
Speaker 1: the signal to the TV.
Speaker 2: Does a signal look good? It looks great.
Speaker 11: It is indistinguishable so far as I've seen thus far
Speaker 11: from you know, having an HBU my cable you know,
Speaker 11: running into your TV. So yeah, you've got it right.
Speaker 11: You connect your Xbox or PlayStation, your Blu ray player
Speaker 11: if you still got one of those cable box whatever,
Speaker 11: you connect it to this little black box and as
Speaker 11: long as you've got it within about thirty feet and
Speaker 11: it's got line of sight, you know, once you start
Speaker 11: going around corners or hiding in a closet. That'll knock
Speaker 11: down the range a little bit, but sure enough, you know,
Speaker 11: full four K resolution up to one hundred and twenty hertz.
Speaker 11: It'll do all the stuff the new game consoles can do,
Speaker 11: and it just be that video signal wirelessly. And the
Speaker 11: idea there is that, Like, I think there are a
Speaker 11: lot of folks who are getting more comfortable with installing
Speaker 11: their own TVs. And everything's finding good as long as
Speaker 11: you've got a power out let nearby. But then what
Speaker 11: do you do with those HDMI cables? Like, how do
Speaker 11: you get them up to the TV without seeing these
Speaker 11: cables running up to your TV? That usually requires you know,
Speaker 11: drilling holes and drywall and running conduit and phishing things through.
Speaker 11: Not an easy thing for folks to do, which is
Speaker 11: why most folks hire professionals to do that. That professional
Speaker 11: service costs a decent chunk of money. So you can
Speaker 11: either pay a professional to run out your wires for you,
Speaker 11: or you could go with this wireless O lead TV.
Speaker 2: There you go.
Speaker 1: All right, let's talk about some of the TVs that
Speaker 1: are more attainable that people might get. LED versus Mini
Speaker 1: LED versus O LAD. What's the deal?
Speaker 6: There.
Speaker 2: What's give me explain those three things?
Speaker 11: Okay, Well, OLEAD is is kind of special. It's not
Speaker 11: exactly new anymore. It's been around for you know, eleven
Speaker 11: years or so.
Speaker 2: Now.
Speaker 11: O Lead TVs have pixels that that basically make their
Speaker 11: own light. And the advantage there is that when you
Speaker 11: turn them off, they're they're perfectly black, pitch black, and
Speaker 11: that's what gets you just this amazing contrast, this super deep, luscious,
Speaker 11: rich looking picture. Also helps the TV be like ridiculously thin,
Speaker 11: like thinner than your iPhone thin. And you know, the
Speaker 11: picture quality is absolutely outstanding. Old has gotten brighter and
Speaker 11: brighter and brighter over the years, to the point now
Speaker 11: where you know, the the the advantage of the brightness
Speaker 11: that we saw from LED and many LED is kind
Speaker 11: of getting mitigated. The only drawback is that o LEED
Speaker 11: TVs are pretty pretty expensive. They come down a lot
Speaker 11: in price, but they're still a little bit a little
Speaker 11: bit expensive. So OLED TV I generally have the best
Speaker 11: picture quality that you can get, and so you pay
Speaker 11: a little bit of a premium for that. On the
Speaker 11: other side of the coin, we have LED or mini
Speaker 11: LED based sets, and these are actually LCD screens like
Speaker 11: they've always been, but the back light, the lights that
Speaker 11: they that shine through, the different layers, the color filter
Speaker 11: and whatnot. In order to get you a picture on
Speaker 11: the screen. With LED, it's a standard size LED light.
Speaker 11: But now we have these mini LEDs that are just
Speaker 11: like they sound. They're much much smaller LEDs and you
Speaker 11: can pack them in much tighter clusters and you can
Speaker 11: get more control over them, and all of that leads
Speaker 11: to you know, better contrast and higher brightness for L C,
Speaker 11: D TVs than than standard LED. At least that's the promise.
Speaker 11: That doesn't always bear out, you know, but it is
Speaker 11: a good advancement for the technology. And so you really
Speaker 11: have two camps. You've got O LED and then you've
Speaker 11: got LED or Mini LED and the mini LEDs that
Speaker 11: you know, try to get as close to OLED as
Speaker 11: they can. That's that's the idea.
Speaker 2: Got it?
Speaker 1: Okay, give me the quick because I want to get
Speaker 1: your picks. Give me the quick on the refresh rate,
Speaker 1: because I think people are tripped up by this. Do
Speaker 1: you get the sixty? Do you get the one twenty?
Speaker 1: Now I'm sure there's probably two forty out there. What's
Speaker 1: the deal with the refresh.
Speaker 11: Rate, well, you know, refresh rate.
Speaker 7: There's a couple of camps.
Speaker 11: So if you're big into playing video games, you know,
Speaker 11: if you want the best out of your Xbox or
Speaker 11: your PlayStation, you want the smoothest motion that you can get,
Speaker 11: then you want a high refresh rate TV one hundred
Speaker 11: and twenty. We're now seeing TV's push up to one
Speaker 11: hundred and forty four hurts, even although anything higher than
Speaker 11: one twenty requires a fancy gaming PC.
Speaker 2: To take advantage of.
Speaker 11: The latest gen game consoles push up to one hundred
Speaker 11: and twenty hurts. And not only that, but they can
Speaker 11: vary the refresh rates so that you know, they update
Speaker 11: the screen really fast when things are moving quickly on
Speaker 11: the screen, and then they kind of take their foot
Speaker 11: off the gas when you know the action's a little
Speaker 11: bit more docile, if you will. Most folks don't need
Speaker 11: more than one hundred and twenty hurts. Like I said,
Speaker 11: PC gamers might take advantage of something higher than that.
Speaker 11: I generally tell folks get one hundred and twenty hurts
Speaker 11: capable TV if you can, just because the advanced motion
Speaker 11: processing that is built into those TVs makes for a
Speaker 11: smoother looking picture when you're watching sports, sports in particular,
Speaker 11: a lot of fast camera pans going on, and a
Speaker 11: lot of fast action, and one hundred and twenty hurts
Speaker 11: TV is going to look a little bit cleaner and
Speaker 11: a little bit smoother. That doesn't mean that sixty hrtz
Speaker 11: TVs are poor by comparison, but what we found is
Speaker 11: that the better looking TVs, they just tend to have
Speaker 11: one hundred and twenty Hurts refresh rates. Now, okay, so
Speaker 11: if you're if you're shopping for something nicer, it's probably
Speaker 11: got one hundred and twenty hurts.
Speaker 2: Already got it.
Speaker 1: Okay, So let's uh, we got about a minute, so
Speaker 1: let's get into your pick. What's your top of the
Speaker 1: line O lead pick?
Speaker 11: Uh, it would have to be the lg G three Moon.
Speaker 11: There's two O leads I love. There's the LGG three
Speaker 11: O lead and then there's the Sony A ninety five
Speaker 11: L quantum dot O lead. Brand new technology, brand new TV.
Speaker 11: Just absolutely over the top awesome. I love it, expensive,
Speaker 11: but I love it.
Speaker 1: Okay, how about under one thousand dollars? I want to
Speaker 1: get your under one thousand, and then your budget, I
Speaker 1: guess your middle middle ground, and then your absolute budget.
Speaker 11: Okay, so middle ground, I would have to say, either
Speaker 11: the TCL Q M eight You can get a sixty
Speaker 11: five inch one of those for under one thousand dollars,
Speaker 11: or the High Sense U eight K also available in
Speaker 11: a sixty five inch for under one thousand dollars. And
Speaker 11: then when it comes to the budget, you can well,
Speaker 11: you can either buy a smaller screen size of those
Speaker 11: TVs I just mentioned, going down to a fifty five
Speaker 11: will save you some money, or if you want to
Speaker 11: stick with a sixty five and spend a little less,
Speaker 11: the same two manufacturers, rich, I'd say, take a look
Speaker 11: at the TCLQ seven or the High Sense U seven K.
Speaker 11: Both of those come in around you know, six to
Speaker 11: seven hundred dollars, and they looked fantastic.
Speaker 1: Wow, and brands like Samsung, I mean, I didn't hear
Speaker 1: any Samsung recommendations.
Speaker 2: I know a lot of people buy those. Are those Okay? Yeah,
Speaker 2: they're great.
Speaker 11: You know the thing about you know, Samsung and LG
Speaker 11: is that you know, you pay a premium for the brand,
Speaker 11: so you're just spending more money for the same tech
Speaker 11: than you would with the TCL or the High Sense.
Speaker 11: They're perfectly fine TVs, but when it comes to bang
Speaker 11: for your buck, TCL and High Sense are owning the
Speaker 11: game right now, all.
Speaker 1: Right, Caleb Dennison, Editor at Large at Digital Trends, Thanks
Speaker 1: so much for joining me today. I love hearing your
Speaker 1: recommendations because there are so many TVs out there, and
Speaker 1: just hearing what you pick because you test them all,
Speaker 1: you know, makes it so much easier for folks.
Speaker 2: Thanks for joining me today. It's my pleasure.
Speaker 1: Rich.
Speaker 2: Thank you all right, have a great one. I'll see
Speaker 2: ces all right.
Speaker 1: Coming up the feedback segment, all of your emails and
Speaker 1: things that you've sent me throughout the week right here
Speaker 1: on rich on Tech. Welcome back to rich On Tech.
Speaker 1: Rich DeMuro here hanging out with you. Closing out the
Speaker 1: show with the feedback segment. Bob sent an email saying, Hey, Rich,
Speaker 1: which app would you recommend to search for charging stations?
Speaker 1: I currently have a gas vehicle and want to purchase
Speaker 1: an electric car. I want to use an app to
Speaker 1: see if there are a sufficient number of charging stations
Speaker 1: where I go. Thanks Bob. Bob, I'll tell you the
Speaker 1: three that I like. The first is called a better
Speaker 1: route or route however you say a better route planner.
Speaker 1: This was actually just purchased. Oh gosh, who bought this purchased?
Speaker 1: I want to say Rivian. Yeah, Rivian bought this app,
Speaker 1: so you know it's good because Rivian bought it.
Speaker 2: So that's the first one I like.
Speaker 1: Then you've got charge Point, which you know they run
Speaker 1: a network of I mean any of the network of chargers,
Speaker 1: so like Eve, Electrify America, charge Point. Those are good
Speaker 1: if you're using those. And then the other one I
Speaker 1: really like is called plug Share, So if you'd search
Speaker 1: plug share, that's that has a pretty complete look at
Speaker 1: the different charging stations.
Speaker 2: So good question there. Let's see.
Speaker 1: Angie says, my charitable group lost it's Facebook administrator with
Speaker 1: no backup. Now we can't get in and update our site.
Speaker 2: What to do?
Speaker 1: I emailed back and said, what do you mean lost?
Speaker 1: And she said she died. Ooh, you got to get too.
Speaker 1: Now for this case, specifically, you've got to get You've
Speaker 1: got to get Facebook to help. You probably have to
Speaker 1: send them a death certificate and move this over to
Speaker 1: someone else's account. I'm sorry to hear this happened, but
Speaker 1: if you run a Facebook account as an admin, you've
Speaker 1: got like a Facebook page your business or something. It
Speaker 1: might be a good idea to add someone that you
Speaker 1: trust to be a secondary admin for situations like this
Speaker 1: and others. I've had people email me saying, oh, we
Speaker 1: had an employee quit and they ran the Facebook page. Well, yeah,
Speaker 1: I got to get in touch with that person because
Speaker 1: they're the only person that can get that for you.
Speaker 2: Travis says, Hey, Rich.
Speaker 1: I need an inexpensive program to view Adobe Illustrator files.
Speaker 1: I can use any OS platform, Thank you very much.
Speaker 1: You could just use Adobe Acrobat to do this. So
Speaker 1: you can just download Adobe Acrobat and it will figure
Speaker 1: it out for you. So, yeah, convert. They have an
Speaker 1: online converter, Adobe Acrobat Online AI two PDS converter and
Speaker 1: you just drag and drop the file in there and
Speaker 1: there you go. Adobe Illustrator will be converted into a PDF.
Speaker 1: You're not gonna be able to do a lot with that,
Speaker 1: but you can at least view it. Let's see here,
Speaker 1: can you give me some advice. We're sixty nine. My
Speaker 1: husband has never had a cell phone. He finally decided
Speaker 1: that he should have one for emergencies. I was thinking
Speaker 1: of getting him a simple flip phone no internet. I
Speaker 1: think it's I don't know if it's wiser to buy
Speaker 1: when you read get minutes with no specific carriers. I
Speaker 1: know the minutes expire after a certain amount of time.
Speaker 1: Any advice we much appreciated. Thanks in advance. I will
Speaker 1: recommend yes a flip phone, very simple at Walmart, Track Phone,
Speaker 1: Orbit Journey V bundle fifty bucks gives you a phone
Speaker 1: plus ninety days of service. It's a simple flip phone.
Speaker 1: I've got this at my house to test out, and
Speaker 1: it's great. It's just a flip phone. That's all it is.
Speaker 1: You dial numbers. I joked that I was going to
Speaker 1: give this to my kid for his first phone. He
Speaker 1: probably would not be happy with that. But check it
Speaker 1: out track Phone or Journey V, and then all you
Speaker 1: have to do is refill the minutes. I would buy
Speaker 1: minutes that last in at least ninety days, because that
Speaker 1: way you don't have to have them expire too much.
Speaker 2: Let's see comments.
Speaker 1: John says, I'm driving in my car and listening to
Speaker 1: your show on Extra one six three here in Atlanta.
Speaker 1: I heard the guy call in about getting a ransom
Speaker 1: note on his PC. I agree with your advice about
Speaker 1: starting the computer backup to see if the issue was
Speaker 1: still there. However, before doing that, he should disconnect his
Speaker 1: network cable so that the PC would not be online.
Speaker 1: Given that he said it was an old computer, I
Speaker 1: would have to assume he's still has hardwired. First time
Speaker 1: I heard your show today and I really liked it. John,
Speaker 1: Thanks so much for listening in Atlanta, and that is
Speaker 1: good advice. If you have sort of a ransom situation
Speaker 1: on your computer ransomware before you restart, it might be
Speaker 1: best to just unplug it, get your computer up and running,
Speaker 1: see what's going on, and then plug it back into
Speaker 1: the internet. Dave says, I noticed you recommended dban to someone.
Speaker 1: Dban is abandon where it has not been maintained in
Speaker 1: many It's full of bugs. It will not even boot
Speaker 1: on a UEFI only system, which is most of them.
Speaker 2: These days.
Speaker 1: There is a modern fork called en wipe and a
Speaker 1: bootable version called shred os. These are both on GitHub
Speaker 1: and maintained. D band should not be recommended these days.
Speaker 1: You can research these as well. Love your show, Rich
Speaker 1: as a longtime LEO listener, Dave, thanks for the feedback
Speaker 1: on that. I will stop recommending dban. So many people
Speaker 1: call in with like how to get rid of their
Speaker 1: hard drives or format their computer. It's tricky for the
Speaker 1: average person to do that. Even what you mentioned is very,
Speaker 1: very tricky. Ruth says, just want to say you do
Speaker 1: a super job. Thanks for including the personal stories. I
Speaker 1: listen to your podcast Saturday night when I couldn't sleep.
Speaker 1: I get a bit irritated when people call in with
Speaker 1: situations you can't really solve unless you're there. People are
Speaker 1: too cheap to call a technician, which is the reason
Speaker 1: I can't really listen to these home repair shows where
Speaker 1: you have to be there to know what's really going on.
Speaker 2: Same with tech.
Speaker 1: It's easy to leave out one small but important detail
Speaker 1: when describing a situation, but you do your best.
Speaker 2: Yes, I try.
Speaker 1: I know some of these situations are tough to diagnose
Speaker 1: over the phones.
Speaker 2: Let's see. JR says.
Speaker 1: I never emailed anyone before, but I just have to
Speaker 1: thank you for the Twitter x rant really shows the
Speaker 1: authenticity of your show.
Speaker 2: I really enjoy it.
Speaker 1: Just a couple of things, Oh, here we go, trim
Speaker 1: the interviews and about half the time, don't be political,
Speaker 1: and thanks for being genuine and keeping up the amazing work.
Speaker 2: JR.
Speaker 1: Thanks for the suggestions. Leani says, I've been listening since
Speaker 1: Leo left. You ever mentioned Linux as in what os Linux?
Speaker 1: This saves a lot of PCs from the landfill. I
Speaker 1: have not mentioned that, but I often mentioned Chrome OS Flex,
Speaker 1: which I think is a pretty good solution for a
Speaker 1: lot of people. And let's see, I probably have time
Speaker 1: for what another one? Steve says, Hey, Rich, you have
Speaker 1: a regular listener in Singapore. I listened over ALEXA. I'm
Speaker 1: a US person from LA but I've lived and worked
Speaker 1: in Asia for many years. He goes on to say,
Speaker 1: how the government there laid Oh, this is a great idea.
Speaker 1: They laid fiber to one hundred percent of households and
Speaker 1: opened it up to all the phone companies to fight
Speaker 1: over customers.
Speaker 2: That sounds like a good idea. They should do that
Speaker 2: here in the US.
Speaker 1: All right, Thanks Steve for listening all the way over
Speaker 1: there in Singapore. If I ever go there, I'll bring
Speaker 1: you up.
Speaker 2: All right.
Speaker 1: If you can believe it, that's gonna do it. For
Speaker 1: this episode of the show. You can find links to
Speaker 1: everything I mentioned on my website. Just go to richontech
Speaker 1: dot tv. This is show number thirty two. If you're
Speaker 1: looking in the show notes. I know we're just babies here,
Speaker 1: We're just growing up here. My name is rich Dimiro.
Speaker 1: You can find me on social media at rich on tech.
Speaker 1: Thanks so much for listening. There are so many ways
Speaker 1: you can spend your time. I do appreciate you spending
Speaker 1: it right here with me. Thanks to everyone who makes
Speaker 1: this show possible. I'll talk to you real soon.