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Speaker 1: Disney is raising prices on its streaming service again. Well,

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Speaker 1: one wireless carrier has another sneaky feet. Android phones can

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Speaker 1: now alert you about air tags that are stalking you.

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Speaker 1: LG has a new wireless TV and you won't believe

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Speaker 1: the price tag. Plus your tech questions answered, What's going on?

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Speaker 1: I'm Rich Demiro and this is Rich on Tech. This

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Speaker 1: show where I talk about the tech stuff I think

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Speaker 1: you should know about. It's also the place where I

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Speaker 1: answer your questions about technology. I believe that tech should

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Speaker 1: be interesting, useful, and most importantly fun. Phone lines are

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Speaker 1: now open at triple eight Rich one oh one. That's

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Give me a call if you have a question about technology.

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Speaker 1: Email is also open. Just go to Rich on tech

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Speaker 1: dot TV, hit the contact link and submit your message.

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Speaker 1: If you have feedback for the show, I'll get that

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Speaker 1: to get to that later in the show as well.

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Speaker 1: We've got some great guests this week. Doctor Chris Pearson

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Speaker 1: is going to join us. He is the founder and

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Speaker 1: CEO of Black Cloak. Black Hat and Defcon are happening

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Speaker 1: right now in Las Vegas. These are two of the

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Speaker 1: biggest annual hacking conferences. So Chris is going to talk

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Speaker 1: about what is being discussed, especially with AI on the

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Speaker 1: scene now because hacking is gonna get a little bit

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Speaker 1: easier because of AI.

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Speaker 2: We'll talk about the implications of that.

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Speaker 1: And then later if you're thinking about buying a TV,

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Speaker 1: Caleb Dennison, Editor at Large at Digital Trends, is going

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Speaker 1: to give us his picks for the best TVs for

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Speaker 1: your money. I know you don't want to spend a lot,

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Speaker 1: but you want to get a good set. That is

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Speaker 1: what Caleb is going to tell us. So we'll have

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Speaker 1: those guests later in the show. I do want to

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Speaker 1: say I am thinking about the people of Maui, and

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Speaker 1: our hearts are with them, our thoughts are with them.

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Speaker 1: It is just unthinkable what happened over there. And we

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Speaker 1: were just there as a family a couple of months ago,

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Speaker 1: and I was looking up some of the places that

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Speaker 1: we had gone in Lahina and it's really sad that

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Speaker 1: we ate at one of these places we like called

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Speaker 1: Cheeseburger and Paradise. I went there for my honeymoon and yeah,

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Speaker 1: I know, I took my wife to my newly went

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Speaker 1: to a burger place for our honeymoon. That was just

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Speaker 1: one of the places we went to, but that I

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Speaker 1: was sad to find out had burned down. And the

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Speaker 1: place we ate at for lunch there as well, really

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Speaker 1: cool old hotel. Kids were playing with the birds they had.

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Speaker 1: I can't remember the name of it, but it was

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Speaker 1: a really interesting menu. I had breakfast ramen there and

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Speaker 1: which was delicious, by the way, and that has also

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Speaker 1: burned down.

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Speaker 2: And then the tree.

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Speaker 1: There's this great old Banyan tree that I took a

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Speaker 1: picture of that was really really cool, over one hundred

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Speaker 1: years old. I'm told that that's still standing, but you know,

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Speaker 1: definitely burned and sinned and all that stuff. So just

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Speaker 1: unbelievable to think that a town like that, so old

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Speaker 1: and so steeped in history, something like this could happen.

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Speaker 1: So thoughts, And I will tell you, as a person

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Speaker 1: who you know would like to help financially, you know,

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Speaker 1: donate money, you feel good doing that. I'm actually confused

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Speaker 1: because I've seen so many places to donate online and

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Speaker 1: people sharing on their stories. It's actually like, where do

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Speaker 1: you put your money? Right, Like, if you want to donate,

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Speaker 1: I'm not really sure. I mean, I guess maybe like

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Speaker 1: Red Cross something like that. But there's so many different

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Speaker 1: places to donate, and so maybe I'll get some clarity

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Speaker 1: on that and figure out where to send that, because

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Speaker 1: I've been wanting to do that, but I just didn't

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Speaker 1: really know how.

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Speaker 2: Let's see what else my mom is in town.

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Speaker 1: So whenever you have family in town, you're always kind

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Speaker 1: of like it's almost like you're a visitor in your

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Speaker 1: own city. And so we've just been going NonStop, you know,

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Speaker 1: between work and trying to bring my mom out and

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Speaker 1: go out to places to eat and do and see,

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Speaker 1: and so that's been interesting.

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Speaker 2: I've been running around kind of all over town.

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Speaker 1: But I think it's pretty cool when people come to

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Speaker 1: town because you do act like a tourist in your

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Speaker 1: own city. And so, for instance, yesterday I had bookmarked

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Speaker 1: a place little subshop that wanted to try because I

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Speaker 1: read an article about it, and so we went to

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Speaker 1: that place. And I'm really favoring local places right now

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Speaker 1: over the chains, just because I feel like the world

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Speaker 1: of like restaurants has changed so much that I feel

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Speaker 1: like the small places are really putting their best foot

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Speaker 1: forward right now because they know that they need to survive,

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Speaker 1: and so you get a little bit better service a

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Speaker 1: little bit more friendly service, a little bit more personal service.

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Speaker 1: And so I've really enjoyed doing that, which is funny

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Speaker 1: because back when I was kind of grown up, I

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Speaker 1: always favored like big chains. I always love chains, and

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Speaker 1: now I'm kind of always like, no, is this place independent?

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Speaker 2: Is it local? Is it small? Okay, let me go.

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Speaker 2: It doesn't have to be small per se.

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Speaker 1: Anyway, So yesterday went to the subplace, and then after

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Speaker 1: the subplace, I was like, you know what, you know,

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Speaker 1: we were buy an airport, and I said, there's got

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Speaker 1: to be a place to watch the plane's land with

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Speaker 1: the kids by the airport. And so sure enough, we

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Speaker 1: pulled into this one parking lot that was near the

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Speaker 1: airport and it was totally not the right place, and

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Speaker 1: I was like, there's got to be a public like

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Speaker 1: observation area, and sure enough, I went on Google and

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Speaker 1: I just kind of zoomed in on the map, and

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Speaker 1: on Google Maps you can see there's like little camera

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Speaker 1: icons for places that are really scenic and cool and

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Speaker 1: that you should visit. So I think you should lean

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Speaker 1: on this because it's an easy way to find either

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Speaker 1: not just like Instagram photo ops, but also just like

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Speaker 1: cool sites in your area, and you don't have to

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Speaker 1: be in a main place. You could be anywhere. Right now,

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Speaker 1: I'm just scrolling the map and I'm seeing all these

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Speaker 1: little camera icons. But I was like, there's got to

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Speaker 1: be a way to search for these, and so I

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Speaker 1: figured it out. If you search for on Google Maps

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Speaker 1: scenic spots, it will give you all the scenic locations

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Speaker 1: in your area, and you can just pick one and

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Speaker 1: go to and it's almost guaranteed to be really fun

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Speaker 1: to check out with the kids or just by yourself

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Speaker 1: or whatever with family, friends, people in town. So that's

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Speaker 1: just one way that I kind of found these places.

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Speaker 1: The other one is this is kind of a secret thing.

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Speaker 1: That's if you're into Instagram. You go to Instagram and

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Speaker 1: you just search for like a city, like just search

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Speaker 1: for like Las Vegas, okay. And once you search for

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Speaker 1: Las Vegas, there's a tab called places, and you go

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Speaker 1: to places and then you look for Las Vegas. Okay,

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Speaker 1: there it is, and it will show you Las Vegas

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Speaker 1: on a map. But if you press the X next

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Speaker 1: to the name, now, all of a sudden, you get

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Speaker 1: all of the places in Las Vegas that are the

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Speaker 1: most popular with instagrammers and so you can literally see,

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Speaker 1: like in almost real time, the coolest places in any area.

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Speaker 1: And so you can even sort down by restaurants, cafes, sites, hotels, parks,

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Speaker 1: and bars. And so if you click sites or tap

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Speaker 1: sites now you can see all these things that people

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Speaker 1: go to. The Neon Museum, Let's see what else, The

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Speaker 1: Mob Museum, the World Market, Las Vegas Zipline, Las Vegas

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Speaker 1: Festival Grounds, Children's Discovery Museum. So it just kind of

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Speaker 1: a cool way again to kind of see where the

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Speaker 1: places are that people are taking pictures. And going to

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Speaker 1: Valley of Fire looks really cool, and so you know,

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Speaker 1: you still have to use your own judgment to kind

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Speaker 1: of figure this stuff out, but it's still just a

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Speaker 1: nice little way to check those things out.

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Speaker 2: Let's see. Oh, another thing I wanted to tell you about.

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Speaker 1: So we were back to school shopping and I think

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Speaker 1: I don't think I mentioned this last week, but we

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Speaker 1: were in a store getting sneakers from my kid, and

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Speaker 1: I just kind of scanned the sneakers just to see

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Speaker 1: if they were on sale anywhere else. And I use

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Speaker 1: Google lens to do that, and if you look on

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Speaker 1: your phone, if you use the Google app. Maybe I

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Speaker 1: mentioned this last week, I can't remember, but if you

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Speaker 1: look at the Google app on your phone, if there's

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Speaker 1: a little lens on the cerch like it looks like

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Speaker 1: a camera icon, you tap that and you just you

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Speaker 1: can either scan the barcode on the item, or you

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Speaker 1: just scan the item itself and it will bring up

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Speaker 1: all the places that that item is for sale, and

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Speaker 1: it might be on sale somewhere. Now, if you have

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Speaker 1: an Android phone, this is right on the search bar

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Speaker 1: on your home screen. Again, just click or tap the

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Speaker 1: little camera icon and Google Lens will just search across

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Speaker 1: the web for that product. And so, for instance, the

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Speaker 1: sneakers that we were buying my kid, no joke, they

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Speaker 1: were on sale somewhere else for thirty dollars less.

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Speaker 2: And so I asked the guy at the place.

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Speaker 1: I was like, hey, will you price match and he'said, yes,

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Speaker 1: as long as they're for sale locally. I said, well,

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Speaker 1: this is foot locker and you're you know whatever. It

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Speaker 1: was the sporting goods store, and they said, yeah, we'll

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Speaker 1: do that. So I say thirty bucks in literally two seconds,

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Speaker 1: just by scanning the item on my phone. And you

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Speaker 1: don't have to feel bad about doing this, obviously, if

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Speaker 1: somewhere else is selling the shoes for a cheaper price,

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Speaker 1: like they're still making money on this, so don't feel

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Speaker 1: bad doing it. I thought that was pretty cool. Oh yeah,

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Speaker 1: I also went to the Taylor Swift concert. I know,

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Speaker 1: I know, I'm not going to do my review of

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Speaker 1: the Taylor Swift concert. That's not this kind of show.

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Speaker 1: But I will tell you two things Techi related to

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Speaker 1: the show. First off, we were really debating whether we

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Speaker 1: should drive to the venue. And in Los Angeles it's

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Speaker 1: called Sofi Stadium. It's notoriously tough to get in and

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Speaker 1: out of whether you are driving, whether you're parking, because

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Speaker 1: there's no direct kind of like train Like I would

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Speaker 1: like rail service right to this stadium.

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Speaker 2: It would make things really easy, but it's not.

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Speaker 1: And so we were trying to decide if we should

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Speaker 1: drive or uber, and Uber at the end of the

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Speaker 1: night would just be a mess. People have horror stories

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Speaker 1: of waiting an hour two hours because, as you can imagine,

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Speaker 1: seventy thousand people all trying to get home at the

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Speaker 1: same time. Not so easy without a lot of public transportation.

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Speaker 1: So we ended up doing this app called spot Hero,

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Speaker 1: which I just bought a parking spot at a nearby school,

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Speaker 1: and it was super easy. You'd buy it from your phone,

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Speaker 1: you navigate right to the spot. We got in, we

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Speaker 1: got out. It was so easy. And again it's called

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Speaker 1: spot Hero. There's a lot of differ parking apps, but

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Speaker 1: you have to be careful because I actually had a

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Speaker 1: friend that was scammed by one of these parking apps

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Speaker 1: because she bought parking. People were reselling parking at the

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Speaker 1: location that wasn't real. So when she got there, she

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Speaker 1: went to scan the code and they're like, nah, this

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Speaker 1: doesn't work.

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Speaker 2: You got to pay again.

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Speaker 1: Now the good news is because you bought it through

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Speaker 1: an app, you can just kind of cancel that and

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Speaker 1: it worked out great for us. So spot Hero was

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Speaker 1: really nice. Finally, the other thing I wanted to talk

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Speaker 1: about was the LED bracelet. So if you've been to

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Speaker 1: a concert lately, they've got these bracelets that they hand

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Speaker 1: out at a lot of concerts that light up with

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Speaker 1: LED lights that you know, kind of changed color and

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Speaker 1: Taylor's was really elaborate, like someone programmed these things really well,

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Speaker 1: Like at one point these things did a wave throughout

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Speaker 1: the entire audience and it was really really cool how

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Speaker 1: that worked. So I wrote down the name. It's called

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Speaker 1: pix mob and it's a little led light bracelet. It

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Speaker 1: was super, super cool and it kind of became part

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Speaker 1: of the show. If you've been to a concert back

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Speaker 1: in the day, they would, yeah, at one point you'd

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Speaker 1: hold up your lighter at the concert. This is like

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Speaker 1: that time's a billion because there are lighters or I

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Speaker 1: guess lights the entire time.

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Speaker 2: So anyway, that was fun.

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Speaker 1: I'm not a swiftye but definitely enjoyed the concert. My

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Speaker 1: All right, let's get some of your calls on the

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Speaker 1: show Triple eight rich one O one eight eight eight

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Speaker 1: seven four to two four one zero one. If you

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Speaker 1: have a question about technology, give me a call, or

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Speaker 1: you can go to the website rich on Tech dot

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Speaker 1: tv hit contact if you want to submit your question

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Speaker 1: that way. My name is Rich d'muro. You are listening

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Speaker 1: to rich on Tech. Welcome back to rich on Tech.

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Speaker 1: Rich DeMuro here talking technology with you. Earlier, I was

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Speaker 1: wondering about donating to help the people of Maui. Uh,

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Speaker 1: and I got Patrick said, Hey, Rich, I donated to

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Speaker 1: the Maui Foodbank dot org. And then I found a

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Speaker 1: list of cash donations for Maui fire victims. These are

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Speaker 1: some of the organizations accepting donations. By the way, if

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Speaker 1: you want to hop on the phones, triple eight rich

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Speaker 1: one oh one eight eight eight seven four to two

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Speaker 1: four one zero one. If you have a question about technology,

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Speaker 1: give me a call some of these. This is Honolulu

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Speaker 1: Civil Beat website. They have the main one. Okay, the

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Speaker 1: Maui Strong Fund is the main fund. It seems like

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Speaker 1: focusing on rapid response. Then you've got the Maui Food Bank,

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Speaker 1: Maui United Way, Salvation Army, Public Schools of Hawaii. Oh wow, Yeah,

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Speaker 1: they're going to help out through October. First with you

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Speaker 1: know some of the schools. We were walking in the

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Speaker 1: front street in Lahina and there was like a school

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Speaker 1: right there and we were wondering what happened to that school,

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Speaker 1: So clearly that was impacted. You've got a whole bunch

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Speaker 1: of them. So I'll link that up on the website

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Speaker 1: as well. In the show notes. If you have an

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Speaker 1: Android phone, by the way, you now have protection against

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Speaker 1: air tags trying to stalk you. Now this happens, but

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Speaker 1: you know It's one of these things where most of

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Speaker 1: the time it's probably just going to be a friend

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Speaker 1: or family member's AirTag or a coworker's air tag, but

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Speaker 1: it's nice to know that Android phones can now alert you. Natively,

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Speaker 1: they built this into the Google operating system, so it

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Speaker 1: is an update. You don't have to do anything to

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Speaker 1: get this. It's rolling out, which means your phone may

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Speaker 1: not have it immediately, but already I had a family

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Speaker 1: member get one of these notifications because I guess, you know,

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Speaker 1: my mom's been hanging out with us. She has an Android,

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Speaker 1: and I guess our keys have air tags, and so

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Speaker 1: when I wasn't there with them, it said, hey, do

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Speaker 1: you know that this air tag is kind of following you?

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Speaker 1: And so she got the alert. I said, oh, wow,

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Speaker 1: you're one of the first people to get that alert,

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Speaker 1: So screenshot it and let me talk about it. So

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Speaker 1: Google announced this feature during Google Io twenty twenty three,

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Speaker 1: that was a couple months ago. It is now rolling

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Speaker 1: out to Android phones Androids six point zero and up.

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Speaker 1: That's pretty much you know, any Android phone at this point.

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Speaker 1: It only works with air tags right now, but if

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Speaker 1: you want to check and see how this works, you

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Speaker 1: can go to settings on your Android phone Safety and

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Speaker 1: Emergency and then Unknown Tracker Alerts. So again, open settings

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Speaker 1: on your Android phone, scroll down to Safety and Emergency,

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Speaker 1: and then you'll see a new setting called unknown Tracker Alerts.

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Speaker 1: And inside this little Safety and Emergency there's a lot

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Speaker 1: of cool stuff like earthquake alerts and things like that. Now,

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Speaker 1: if it's not already toggled on, you can toggle allow

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Speaker 1: Alerts on. And then there's also the ability to do

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Speaker 1: a manual scan as well. So if you think there's

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Speaker 1: a rogue air tag around you, you can tap scan

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Speaker 1: now and it will only identify air tags that the

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Speaker 1: owner is not present for. So clearly there's a lot

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Speaker 1: of stuff going on in the background here, like you know,

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Speaker 1: a lot of like smarts, and so when you tap

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Speaker 1: that manual scan, it will only show you stuff that

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Speaker 1: doesn't have an owner. So if like someone left an

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Speaker 1: air tag at your house, it would probably show that one.

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Speaker 1: And it will also proactively detect air tags if an

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Speaker 1: owner is not nearby. Now won't do it immediately because

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Speaker 1: it wants to kind of see is this something that

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Speaker 1: you're on a train and this air tag is nearby,

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Speaker 1: or is it in your bag, and so you may

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Speaker 1: not get that notification immediately. Now Google is going to

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Speaker 1: have their own air tag or basically their own kind

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Speaker 1: of version of air tags very soon. There's gonna be

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Speaker 1: a lot of companies that do this stuff. So if

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Speaker 1: you have an Android phone, you can't use air tags

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Speaker 1: just yet with them, I don't think ever. But there

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Speaker 1: will be other companies that are rolling out air tag

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Speaker 1: style devices that work with Google's network that they're building.

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Speaker 1: It's called the Find My Device network. And if you

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Speaker 1: want to see all this stuff, by the way, I

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Speaker 1: made an Instagram video on Instagram at richon Tech. So again,

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Speaker 1: Android users now have that protection. Let's see Taya in

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Speaker 1: more parks, says hey, rich I recently scanned all my

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Speaker 1: family photos and converted them over to digital format. Do

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Speaker 1: you know of a software that will do facial recognition

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Speaker 1: and group like photos together as well as well as

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Speaker 1: identified duplicates? Tagging all the photos is time consuming. There's

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Speaker 1: got to be a better way. Well, Taya, congrats first

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Speaker 1: actually scanning in your family photos.

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Speaker 2: I did this a while ago.

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Speaker 1: I still have a bunch of my mom's garage I'd

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Speaker 1: like to tackle, but I did a bunch of this

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Speaker 1: and it's really fun to kind of bring these back

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Speaker 1: to life. What I recommend is putting them into Google Photos.

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Speaker 1: And I know it sounds simple, but I find that

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Speaker 1: it is the most powerful way to slice and dice

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Speaker 1: these pictures. What it's gonna do, it's gonna identify all

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Speaker 1: the people in your pictures, even in the videos. So

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Speaker 1: if you have a picture of video with like grandma

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Speaker 1: and grandpa and it back from you know, back in

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Speaker 1: the day, it will find them in the video, and

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Speaker 1: all the people at your kid's birthday parties and things

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Speaker 1: like that, and it will put them as a face,

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Speaker 1: and so you can find them in the videos that

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Speaker 1: you upload as well, grouping like photos together. It doesn't

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Speaker 1: necessarily do that, but sometimes in the Google Memories it

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Speaker 1: will say similar shots and you can see those as

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Speaker 1: well as identified duplicates. This is something that I wish

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Speaker 1: Google Photos did, but it does not identify duplicates.

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Speaker 2: That is the biggest downside. Google.

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Speaker 1: You've got the AI, you've got the smarts, Please identify

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Speaker 1: the duplicates, all right, give me a call if you

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Speaker 1: have a question. Triple eight rich one o one eight

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Speaker 1: eight eight seven four to two four to one zero one.

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Speaker 1: This is rich on Tech. Welcome back to rich On Tech.

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Speaker 1: Rich Demiro here hanging out with you, talking technology at

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Speaker 1: Triple eight Rich one oh one eight eight eight seven

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Speaker 1: four to two four one zero one. Another tweet about

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Speaker 1: Let's see what was it? An email from Margie about Maui.

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Speaker 1: She said, don't forget the firefighters. Yes, firefighters, Uh, very

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Speaker 1: much working hard. I think the Maui Strong Fund would

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Speaker 1: cover that. That seems to be the main one to

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Speaker 1: go to. Uh, let's go to Nancy. Nancy is in Anaheim. Nancy,

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Speaker 1: you're on with Rich.

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Speaker 3: Hi.

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Speaker 4: Rich, Hey, I have a question for you. I believe

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Speaker 4: there is a person sending a very strong signal that

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Speaker 4: blocks out my WiFi, my phone, my cell phone.

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Speaker 3: Even if I don't use.

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Speaker 4: AT and T, I use Wi Fi calling, It goes

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Speaker 4: on and off. Is there any piece of equipment that

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Speaker 4: would monitor a signal, a very strong signal or something

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Speaker 4: and otherwise I could get some more information. The person

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Speaker 4: has enormous amount of antennas on their place and has

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Speaker 4: issues doing things not so good before. So is there

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Speaker 4: any piece of the equipment I can buy that could.

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Speaker 1: Monitor sounds like a neighbor that's This is more than

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Speaker 1: just the antennas that's happening here.

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Speaker 4: Yes, And to be honest with you, there's a history

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Speaker 4: of this with the SEC, and I'm just trying to

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Speaker 4: get more information.

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Speaker 5: I know.

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Speaker 4: It's pretty bad. You know, it's just impossible. I can't

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Speaker 4: down want, I can't do anything.

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Speaker 2: That's one of these houses.

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Speaker 4: I've had the phone company out, that's the problem.

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Speaker 1: Yeah, it's one of these houses that has a lot

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Speaker 1: of antennas on it that like you don't really understand

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Speaker 1: what they're what they're doing, like, what are they doing

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Speaker 1: their own broadcast station?

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Speaker 2: Like, what's happening here?

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Speaker 6: Probably?

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Speaker 3: Probably? Probably?

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Speaker 1: Well, okay, so I think have you talked to neighbors?

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Speaker 1: Are they having issues with their WiFi?

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Speaker 4: It's not necessarily, but if they're in the same direct

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Speaker 4: task as my house, they are.

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Speaker 2: Okay. And what type of Wi Fi router are you using?

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Speaker 5: Oh?

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Speaker 3: Gee, I don't know.

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Speaker 2: Is it from it? Is it from your cable company?

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Speaker 4: I have it from the phone company, okay, from AT

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Speaker 4: and T, And then I also try Wi fi calling.

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Speaker 4: But when one goes out, they all go out and

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Speaker 4: I have to reconnect, and that it goes out and reconnect.

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Speaker 4: I mean this happens fifty seventy five times a day.

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Speaker 1: Oh my gosh, wow, I know that's frustrating an insane. Well,

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Speaker 1: I mean, I'm sure there are devices that can measure

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Speaker 1: signals that are being omitted, but they're probably not consumer

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Speaker 1: devices number one. You know, it's and I don't know

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Speaker 1: the level of what this person is putting out. I mean,

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Speaker 1: I'm sure if they're doing something that is have you

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Speaker 1: talked to.

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Speaker 2: Them in person?

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Speaker 4: They deny it?

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Speaker 2: They well, I mean, can't you see the antennas?

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Speaker 7: Oh god?

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Speaker 1: Yeah, okay, Well, I mean do you have an Android

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Speaker 1: or an iPhone?

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Speaker 4: An Android?

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Speaker 2: Okay?

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Speaker 1: So, and on Android it is a little bit easier

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Speaker 1: because there are some apps called Wi Fi analyzers that

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Speaker 1: will provide something.

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Speaker 4: Yeah, okay, wi Fi analyzers.

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Speaker 1: Okay, So if you go into the Google Play Store

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Speaker 1: on your phone, you know that's where you download your apps, right,

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Speaker 1: So if you type in wi Fi analyzer, you should

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Speaker 1: find a list of apps that will scan for net

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Speaker 1: wi Fi signals. Now, keep in mind, this is only

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Speaker 1: going to work with Wi Fi signals, and so it's

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Speaker 1: you know it, but it could give you an idea

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Speaker 1: if you see that one of the signals is like

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Speaker 1: super duper powered versus the rest of them. That may

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Speaker 1: give you an idea of what they're doing. Now, the

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Speaker 1: other thing is you may see the channel that they

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Speaker 1: are broadcasting on, and so you may want to steer

436
00:21:21,440 --> 00:21:24,840
Speaker 1: clear of that channel. So most of the modern routers

437
00:21:24,840 --> 00:21:29,000
Speaker 1: out there will automatically find a clear channel for your

438
00:21:29,119 --> 00:21:31,800
Speaker 1: signal to go through that doesn't kind of overlap with

439
00:21:31,840 --> 00:21:35,199
Speaker 1: your neighbors. But you know, it may just be a

440
00:21:35,200 --> 00:21:37,800
Speaker 1: good thing to kind of look at this information and see.

441
00:21:37,760 --> 00:21:40,600
Speaker 4: Oh, thank you so much, because I do know sometimes

442
00:21:40,640 --> 00:21:43,920
Speaker 4: I look at my bone for the nearest tower things,

443
00:21:44,320 --> 00:21:49,080
Speaker 4: ye know, that house or you know close, So I

444
00:21:49,080 --> 00:21:51,400
Speaker 4: think the signal is too strong and it's blocking mind.

445
00:21:51,400 --> 00:21:52,679
Speaker 4: But I'm not a tech person.

446
00:21:52,960 --> 00:21:56,920
Speaker 1: Yeah, that's that's frustrating because I've you know, I don't

447
00:21:56,920 --> 00:21:58,919
Speaker 1: know if they would have a Wi Fi signal that

448
00:21:59,080 --> 00:22:02,120
Speaker 1: strong that would really interfere with yours. But it could

449
00:22:02,160 --> 00:22:04,320
Speaker 1: be that maybe they're just broadcasting on the same channel

450
00:22:04,359 --> 00:22:06,320
Speaker 1: that your router's on, and that could be a problem.

451
00:22:06,359 --> 00:22:09,240
Speaker 1: So also I would just check, so okay, just to

452
00:22:09,280 --> 00:22:12,399
Speaker 1: complete this, I would say, download the Wi Fi analyzer,

453
00:22:12,880 --> 00:22:16,000
Speaker 1: See the signal that's the strongest, See what channel that

454
00:22:16,119 --> 00:22:19,080
Speaker 1: signal is on. And then you'll see your WiFi as

455
00:22:19,119 --> 00:22:21,840
Speaker 1: well on there, and so whatever your network is called,

456
00:22:21,880 --> 00:22:24,160
Speaker 1: look for that Wi Fi in the list and then

457
00:22:24,240 --> 00:22:26,959
Speaker 1: see if that's on the same channel or a nearby channel,

458
00:22:27,280 --> 00:22:29,359
Speaker 1: and then maybe if that's the case, you want to

459
00:22:29,440 --> 00:22:31,840
Speaker 1: change the channel that your WiFi is on. You can

460
00:22:31,880 --> 00:22:34,160
Speaker 1: do that by going into the settings on your router.

461
00:22:34,320 --> 00:22:35,960
Speaker 1: I know you said you're not a tech person. She

462
00:22:36,040 --> 00:22:38,720
Speaker 1: may have to enlist the help of a nearby techie

463
00:22:38,760 --> 00:22:43,200
Speaker 1: to help you do that. But yes, exactly like any

464
00:22:43,320 --> 00:22:45,760
Speaker 1: kid that has been on TikTok for half their life

465
00:22:45,760 --> 00:22:47,239
Speaker 1: will be able to figure out how to do this,

466
00:22:49,480 --> 00:22:49,719
Speaker 1: you know.

467
00:22:50,040 --> 00:22:51,320
Speaker 2: But that's what I would recommend.

468
00:22:51,520 --> 00:22:53,760
Speaker 1: And otherwise, I think you've got a bigger issue going

469
00:22:53,760 --> 00:22:56,800
Speaker 1: on here with your neighbor, Nancy. And I'm sorry to

470
00:22:56,840 --> 00:22:58,880
Speaker 1: hear that, because you know what, we get to pick

471
00:22:58,920 --> 00:23:00,920
Speaker 1: the neighborhood we live in some times, but we don't

472
00:23:00,960 --> 00:23:03,919
Speaker 1: necessarily get to pick our neighbors. And we all have

473
00:23:04,040 --> 00:23:06,520
Speaker 1: that neighbor on our street that's just a little bit

474
00:23:06,560 --> 00:23:09,919
Speaker 1: out there, and so I understand that, but hopefully you

475
00:23:09,960 --> 00:23:12,520
Speaker 1: can figure out maybe maybe you'll get some clues with

476
00:23:12,600 --> 00:23:14,080
Speaker 1: the Wi Fi analyzer.

477
00:23:14,720 --> 00:23:15,080
Speaker 2: Nancy.

478
00:23:15,080 --> 00:23:18,640
Speaker 1: Thanks so much for calling today from Anaheim. Speaking of Anaheim,

479
00:23:19,359 --> 00:23:23,080
Speaker 1: home of Disney. By the way, phone lines are open.

480
00:23:23,160 --> 00:23:26,399
Speaker 1: Triple eight rich one oh one eight eight eight seven

481
00:23:26,560 --> 00:23:31,720
Speaker 1: four to two four one zero one. Let's see speaking

482
00:23:31,760 --> 00:23:38,440
Speaker 1: of Disney here, Disney Streaming service going up again, raising prices.

483
00:23:38,960 --> 00:23:39,240
Speaker 2: Now.

484
00:23:39,359 --> 00:23:42,960
Speaker 1: I have said over and over the free ride is over.

485
00:23:43,480 --> 00:23:46,440
Speaker 1: We have been on this cho choo train of awesome

486
00:23:46,520 --> 00:23:49,760
Speaker 1: pricing for streaming services for too many years now, and

487
00:23:49,880 --> 00:23:53,080
Speaker 1: everyone it's just like waking up, like one by one,

488
00:23:53,200 --> 00:23:54,919
Speaker 1: they all just woke up. I'm trying to think what

489
00:23:55,040 --> 00:23:57,280
Speaker 1: was the first. I think Netflix was the first to

490
00:23:57,359 --> 00:24:00,360
Speaker 1: raise prices, and all the other people said, oh, if

491
00:24:00,400 --> 00:24:02,880
Speaker 1: Netflix is doing it, I can do it because they're

492
00:24:03,000 --> 00:24:05,320
Speaker 1: kind of like the king of streaming and if they

493
00:24:05,320 --> 00:24:08,440
Speaker 1: can get away with it, we can. And so all

494
00:24:08,480 --> 00:24:12,840
Speaker 1: of these services have slowly but surely been raising prices. Anyway,

495
00:24:13,640 --> 00:24:17,280
Speaker 1: Disney Disney Plus will be raising prices in October. They're

496
00:24:17,320 --> 00:24:21,439
Speaker 1: launching a new bundle called the Duo Premium. This pairs

497
00:24:21,480 --> 00:24:24,560
Speaker 1: Disney Plus and Hulu without ads for nineteen ninety nine

498
00:24:24,600 --> 00:24:27,040
Speaker 1: a month. And you may say, rich, I'm already paying

499
00:24:27,119 --> 00:24:29,399
Speaker 1: nineteen nine ninety a month. That doesn't sound like a

500
00:24:29,400 --> 00:24:33,720
Speaker 1: price hike. Well, guess what you're getting ESPN Plus bundled

501
00:24:33,760 --> 00:24:37,400
Speaker 1: in that twenty dollars currently, that will not be bundled anymore.

502
00:24:37,720 --> 00:24:39,520
Speaker 1: If you have that bundle, that will be going up

503
00:24:39,520 --> 00:24:41,320
Speaker 1: to twenty five dollars a month. So what do they

504
00:24:41,359 --> 00:24:42,639
Speaker 1: want you to do? They want you to say, well,

505
00:24:42,680 --> 00:24:44,840
Speaker 1: I don't watch ESPN that much. Let me let me

506
00:24:45,359 --> 00:24:47,440
Speaker 1: go down to that twenty dollars. It's the same price

507
00:24:47,440 --> 00:24:50,159
Speaker 1: I'm paying, and now you've lost one third of your services.

508
00:24:50,560 --> 00:24:52,760
Speaker 2: So it is a price hike. Let's see what else.

509
00:24:53,320 --> 00:24:55,639
Speaker 1: By the way, our friend of the show, Jared Newman,

510
00:24:55,680 --> 00:24:58,159
Speaker 1: who writes Cord Cutter Weekly, had a great rundown. He

511
00:24:58,240 --> 00:25:01,600
Speaker 1: put all of the different prices in order. So Disney

512
00:25:01,600 --> 00:25:04,440
Speaker 1: Plus with ads not changing, that's eight bucks a month,

513
00:25:04,760 --> 00:25:07,680
Speaker 1: Disney Plus ad free going up from eleven to fourteen,

514
00:25:08,119 --> 00:25:11,600
Speaker 1: Hulu with ads going from eight, no change, that's staying

515
00:25:11,600 --> 00:25:14,640
Speaker 1: the same, Hulu ad Free going from fifteen to eighteen.

516
00:25:14,760 --> 00:25:17,439
Speaker 1: So again, the trend we're seeing with all of these

517
00:25:17,480 --> 00:25:20,439
Speaker 1: streaming services, if you are the kind of person that

518
00:25:20,600 --> 00:25:24,000
Speaker 1: likes that premium experience without ads, you're going to be

519
00:25:24,040 --> 00:25:27,280
Speaker 1: paying more. Most of these services are keeping the ad

520
00:25:27,400 --> 00:25:30,199
Speaker 1: free or the sorry the service with ads at a

521
00:25:30,240 --> 00:25:33,440
Speaker 1: lower price. But then again, you have ads that are

522
00:25:33,480 --> 00:25:38,440
Speaker 1: subsidizing your costs. So Disney plus the latest to raise prices,

523
00:25:38,560 --> 00:25:41,240
Speaker 1: and it's not fun, not fun if you are a

524
00:25:42,520 --> 00:25:44,919
Speaker 1: consumer and you have a couple of these services. I

525
00:25:44,960 --> 00:25:48,320
Speaker 1: have decided that I may end up just canceling all

526
00:25:48,359 --> 00:25:51,719
Speaker 1: of my services and just go back to buying a movie,

527
00:25:51,760 --> 00:25:54,159
Speaker 1: like renting a movie for six dollars when I want to.

528
00:25:54,640 --> 00:25:57,040
Speaker 1: I'm just going to kind of see how much I spend,

529
00:25:57,080 --> 00:25:58,920
Speaker 1: Like I think I spend like fifty bucks a month.

530
00:25:59,160 --> 00:26:01,640
Speaker 1: That's I think movies a month I can rent at

531
00:26:01,680 --> 00:26:04,399
Speaker 1: five bucks apiece. Maybe that's just easier.

532
00:26:04,800 --> 00:26:06,399
Speaker 2: All right. Coming up on the show, we've got a

533
00:26:06,400 --> 00:26:07,240
Speaker 2: couple of great guests.

534
00:26:07,240 --> 00:26:10,000
Speaker 1: Doctor Chris Pearson, founder and CEO of Black Cloak, is

535
00:26:10,040 --> 00:26:13,080
Speaker 1: going to talk to us about the hacking conferences going

536
00:26:13,080 --> 00:26:15,440
Speaker 1: on in Las Vegas, and later in the show, if

537
00:26:15,440 --> 00:26:18,000
Speaker 1: you're thinking about buying a TV, Caleb Dennison is going

538
00:26:18,080 --> 00:26:20,560
Speaker 1: to join us. He's going to talk about the best

539
00:26:20,600 --> 00:26:23,639
Speaker 1: TVs for your money, plus your calls at Triple eight

540
00:26:23,840 --> 00:26:26,760
Speaker 1: rich one oh one eight eight eight seven four to

541
00:26:26,800 --> 00:26:34,879
Speaker 1: two four one zero one. Welcome back to Rich on Tech.

542
00:26:35,040 --> 00:26:41,919
Speaker 1: Rich DeMuro here hanging out with you talking technology at Triple.

543
00:26:41,560 --> 00:26:43,000
Speaker 2: A Rich one oh one.

544
00:26:43,280 --> 00:26:46,600
Speaker 1: That's eight eight eight seven four to two, four to

545
00:26:46,600 --> 00:26:50,159
Speaker 1: one zero one. You can find me on social media.

546
00:26:50,280 --> 00:26:52,240
Speaker 1: I am at rich on Tech on all the major

547
00:26:52,240 --> 00:26:59,240
Speaker 1: platforms Instagram, Facebook, x formerly, Twitter, and threads, so you

548
00:26:59,240 --> 00:27:04,920
Speaker 1: can find me there. Salas in Chicago, Salas on with Rich.

549
00:27:04,960 --> 00:27:05,400
Speaker 2: What's up?

550
00:27:06,280 --> 00:27:06,760
Speaker 8: Hi, Rich?

551
00:27:06,840 --> 00:27:07,280
Speaker 1: How are you?

552
00:27:07,560 --> 00:27:08,639
Speaker 2: I'm doing great? How are you?

553
00:27:09,520 --> 00:27:13,360
Speaker 9: I'm doing good? I have a question. I'm getting bombarded

554
00:27:14,119 --> 00:27:17,600
Speaker 9: with the spam phone calls on an iPhone, okay, and

555
00:27:17,680 --> 00:27:19,760
Speaker 9: I don't know what else to do. I know, I

556
00:27:19,760 --> 00:27:22,200
Speaker 9: think a few shows ago you had talked about something

557
00:27:22,240 --> 00:27:24,480
Speaker 9: that was an app. I don't mind paying a few

558
00:27:24,520 --> 00:27:26,760
Speaker 9: dollars for an app, but it's just getting worse and worse.

559
00:27:27,280 --> 00:27:28,960
Speaker 9: And I figured i'd give you a call and asked

560
00:27:29,000 --> 00:27:31,280
Speaker 9: the expert, what can I do? What do you recommend?

561
00:27:31,520 --> 00:27:34,040
Speaker 2: Okay, Well, so I know this.

562
00:27:34,160 --> 00:27:36,360
Speaker 1: I feel like these things come and go in waves,

563
00:27:36,480 --> 00:27:39,560
Speaker 1: and so it's tough to kind of nail down why

564
00:27:39,560 --> 00:27:40,920
Speaker 1: you're getting so many right now?

565
00:27:40,960 --> 00:27:43,480
Speaker 2: Has this always been happening or is this a recent thing?

566
00:27:44,320 --> 00:27:44,520
Speaker 5: Now?

567
00:27:44,560 --> 00:27:47,840
Speaker 9: It just started because I filled out a few applications

568
00:27:47,840 --> 00:27:51,399
Speaker 9: and stuff. Yeah, I'm retired, so I've been looking for

569
00:27:51,520 --> 00:27:54,240
Speaker 9: some sidework and you know, all these apps ask you

570
00:27:54,280 --> 00:27:57,119
Speaker 9: to put your phone number. And then yesterday I was like, oh,

571
00:27:57,200 --> 00:27:58,240
Speaker 9: I think I made a mistake.

572
00:27:58,359 --> 00:27:59,920
Speaker 2: Yeah, but I called Rich exactly.

573
00:28:00,080 --> 00:28:03,240
Speaker 1: And that's what happens is usually you're putting in some

574
00:28:03,280 --> 00:28:05,520
Speaker 1: sort of personal information and they're just sharing it.

575
00:28:05,560 --> 00:28:06,359
Speaker 2: And it's funny.

576
00:28:06,359 --> 00:28:08,440
Speaker 1: My wife was filling out a form today my kid's

577
00:28:08,440 --> 00:28:10,600
Speaker 1: going to like a birthday party, and it was just

578
00:28:10,640 --> 00:28:14,160
Speaker 1: asking for everything, you know, data, birth their data, birth

579
00:28:14,200 --> 00:28:17,680
Speaker 1: her data, birth her driver's license, upload her licenses. Why

580
00:28:17,720 --> 00:28:19,439
Speaker 1: do they need this to go to a birthday party?

581
00:28:19,760 --> 00:28:22,120
Speaker 1: I mean, these companies, they will try to get as

582
00:28:22,200 --> 00:28:24,520
Speaker 1: much information out of us as possible because it's in

583
00:28:24,560 --> 00:28:30,119
Speaker 1: their best interest. So I always just fake every answer anyway. Okay,

584
00:28:30,119 --> 00:28:35,560
Speaker 1: so what cellular carrier do you have? Okay, so all

585
00:28:35,640 --> 00:28:41,000
Speaker 1: of the main cellular carriers have their own call filtering apps.

586
00:28:41,040 --> 00:28:45,840
Speaker 1: So Verizons, for instance, is called call filter and so

587
00:28:45,880 --> 00:28:49,000
Speaker 1: you can download that app for free. They maintain it

588
00:28:49,520 --> 00:28:52,720
Speaker 1: and it is you know, kind of piggybacking on their

589
00:28:52,720 --> 00:28:55,400
Speaker 1: network and some smarts that they have to help block

590
00:28:55,480 --> 00:28:58,080
Speaker 1: some of these calls. So that would be my first

591
00:28:58,280 --> 00:29:01,200
Speaker 1: kind of suggestion is whether you have T Mobile, AT

592
00:29:01,320 --> 00:29:06,280
Speaker 1: and T or Verizon, I would download the carrier specific

593
00:29:06,320 --> 00:29:08,520
Speaker 1: app that you have and see if that helps. Now,

594
00:29:08,560 --> 00:29:10,959
Speaker 1: the iPhone is a little bit tricky in the architecture

595
00:29:11,320 --> 00:29:15,400
Speaker 1: because these apps can only do so much. The call

596
00:29:15,440 --> 00:29:17,840
Speaker 1: list to block actually has to be downloaded. They can

597
00:29:17,840 --> 00:29:22,120
Speaker 1: only download so much. But by downloading Verizons they can

598
00:29:22,720 --> 00:29:25,000
Speaker 1: do some of this at the network level. But that's

599
00:29:25,040 --> 00:29:29,000
Speaker 1: what I'd recommend is downloading Verizon call Filter. That may

600
00:29:29,080 --> 00:29:32,000
Speaker 1: or may not work, and it's free to get the

601
00:29:32,040 --> 00:29:35,680
Speaker 1: basic version, and they may try to upsell you to

602
00:29:35,680 --> 00:29:38,560
Speaker 1: get call Filter Plus, which is like four dollars a month.

603
00:29:39,160 --> 00:29:41,080
Speaker 1: Let's see what does call Filter Plus do. It gives

604
00:29:41,120 --> 00:29:43,400
Speaker 1: you caller idea on every phone number, not just the

605
00:29:43,440 --> 00:29:47,200
Speaker 1: spam numbers. You can do your own personal block list

606
00:29:47,520 --> 00:29:49,520
Speaker 1: and different things. So if you feel like you want

607
00:29:49,520 --> 00:29:51,720
Speaker 1: to pay four dollars a month, I personally don't, but

608
00:29:52,200 --> 00:29:54,880
Speaker 1: you know that's an option to you on AT and

609
00:29:54,960 --> 00:29:59,320
Speaker 1: T if you've got that. Let's see, let's see they've

610
00:29:59,360 --> 00:30:01,840
Speaker 1: got this spam. I've got to remember which one this was. Oh,

611
00:30:01,880 --> 00:30:05,480
Speaker 1: it's called active Armor or sorry, call Protect is theirs.

612
00:30:05,760 --> 00:30:08,240
Speaker 1: So if you look up on AT and T you

613
00:30:08,280 --> 00:30:11,960
Speaker 1: can download call protect and that's there.

614
00:30:13,200 --> 00:30:16,000
Speaker 2: Let's see they change this. Okay, so active.

615
00:30:15,720 --> 00:30:18,400
Speaker 1: Armor is a free Oh yeah, okay, so it is

616
00:30:18,440 --> 00:30:20,160
Speaker 1: called active Armour app. So if you have AT and

617
00:30:20,200 --> 00:30:23,720
Speaker 1: T you can download active Armor. And then if you've

618
00:30:23,760 --> 00:30:28,520
Speaker 1: got T Mobile, they have their own spam blocker. It's

619
00:30:28,560 --> 00:30:32,440
Speaker 1: called scam Shield and so you can download that. Now

620
00:30:32,480 --> 00:30:34,880
Speaker 1: that's if you have one of the big main carriers.

621
00:30:34,920 --> 00:30:37,240
Speaker 1: If you don't have one of those carriers, you can

622
00:30:37,240 --> 00:30:40,160
Speaker 1: look into something that's a little bit more high powered.

623
00:30:40,680 --> 00:30:44,480
Speaker 1: To of the apps that are very popular. Robokiller is

624
00:30:45,560 --> 00:30:48,280
Speaker 1: an app that I've actually interviewed them. They do a

625
00:30:48,320 --> 00:30:51,320
Speaker 1: lot of stuff when it comes to research and trying

626
00:30:51,320 --> 00:30:53,520
Speaker 1: to figure out where these spam calls are coming from.

627
00:30:54,080 --> 00:30:57,720
Speaker 1: And the thing about these apps is that you may

628
00:30:57,760 --> 00:31:00,360
Speaker 1: have to forward your calls to these apps them to

629
00:31:00,440 --> 00:31:04,880
Speaker 1: do the best service. So it's not ideal, I don't

630
00:31:04,880 --> 00:31:08,200
Speaker 1: think personally as the setup, but robokiller does that. And

631
00:31:08,240 --> 00:31:13,000
Speaker 1: then the other one is called true Caller. Now True

632
00:31:13,000 --> 00:31:16,080
Speaker 1: Caller is very popular as well. Some people think that

633
00:31:16,160 --> 00:31:19,880
Speaker 1: when you sign up for true caller. You're actually handing

634
00:31:20,040 --> 00:31:23,160
Speaker 1: through your phone number in the hands of people that

635
00:31:23,200 --> 00:31:25,880
Speaker 1: may then use it to spam you. So that is

636
00:31:25,920 --> 00:31:27,880
Speaker 1: something to keep in mind, because you do have to

637
00:31:27,920 --> 00:31:30,880
Speaker 1: register with your phone number. I have this on my phone,

638
00:31:31,040 --> 00:31:33,080
Speaker 1: I have my phone registered with it.

639
00:31:33,080 --> 00:31:34,960
Speaker 2: It seems to be fine, but.

640
00:31:35,000 --> 00:31:37,760
Speaker 1: Again, these are all things to keep in mind, especially

641
00:31:37,800 --> 00:31:40,000
Speaker 1: if you just go to the app store, you download

642
00:31:40,520 --> 00:31:42,680
Speaker 1: a call protection app and you just start putting in

643
00:31:42,680 --> 00:31:44,880
Speaker 1: your phone number there. Not all of these apps are

644
00:31:44,920 --> 00:31:48,440
Speaker 1: created equal, and so they may actually use that information

645
00:31:48,640 --> 00:31:51,400
Speaker 1: against you at some point. So the other thing is

646
00:31:51,440 --> 00:31:54,640
Speaker 1: if if you're on a Pixel phone, they have a

647
00:31:54,800 --> 00:31:58,160
Speaker 1: really good level of call filtering built in. And if

648
00:31:58,160 --> 00:32:00,800
Speaker 1: you're on a Samsung phone, they've actually got a really

649
00:32:00,800 --> 00:32:03,000
Speaker 1: cool feature now too that Pixel has had for a

650
00:32:03,080 --> 00:32:06,640
Speaker 1: long time, but they just added it to Samsung which

651
00:32:06,640 --> 00:32:10,200
Speaker 1: actually lets you screen your call with Bixby, So you

652
00:32:10,200 --> 00:32:13,920
Speaker 1: can actually have Bixby pick up the phone and say, hey,

653
00:32:14,000 --> 00:32:16,040
Speaker 1: why are you calling me, and then the person on

654
00:32:16,040 --> 00:32:18,160
Speaker 1: the other end can say what they're you know, oh,

655
00:32:18,200 --> 00:32:20,600
Speaker 1: I'm trying to get a hold of Rich and then

656
00:32:21,000 --> 00:32:23,120
Speaker 1: you'll see that pop up on your screen. And this

657
00:32:23,160 --> 00:32:26,040
Speaker 1: is actually happening on the iPhone too with iOS seventeen.

658
00:32:26,600 --> 00:32:30,880
Speaker 1: So sal long answer, short answer is that things are

659
00:32:30,920 --> 00:32:33,120
Speaker 1: getting better, but I think this call screening is probably

660
00:32:33,160 --> 00:32:36,160
Speaker 1: going to be the best way for most people to

661
00:32:36,160 --> 00:32:37,920
Speaker 1: to kind of screen this stuff. Now I'm looking at

662
00:32:37,960 --> 00:32:40,720
Speaker 1: my Samsung right here, and I actually have caller ID

663
00:32:40,800 --> 00:32:43,400
Speaker 1: and spam protection turned off. So if you have a

664
00:32:43,400 --> 00:32:46,560
Speaker 1: Samsung phone, go into the phone app and then tap

665
00:32:46,920 --> 00:32:49,120
Speaker 1: in the upper right hand corner. There's three dots and

666
00:32:49,160 --> 00:32:52,840
Speaker 1: it says settings and see if your caller ID in

667
00:32:52,880 --> 00:32:55,640
Speaker 1: spam protection is turned on or off. So I'm going

668
00:32:55,720 --> 00:32:58,640
Speaker 1: to turn that on. It's actually provided by a company

669
00:32:58,640 --> 00:33:01,120
Speaker 1: called Haya, and then you of an next level that's

670
00:33:01,160 --> 00:33:04,360
Speaker 1: just for caller ID and then you can block spam

671
00:33:04,400 --> 00:33:07,520
Speaker 1: and spam call. So clearly that is not turned on

672
00:33:07,640 --> 00:33:10,080
Speaker 1: by default on a Samsung phone, so if you want

673
00:33:10,080 --> 00:33:12,880
Speaker 1: that extra level of protection, it is built in. The

674
00:33:12,920 --> 00:33:15,120
Speaker 1: other feature to play with if you have it available,

675
00:33:15,240 --> 00:33:18,040
Speaker 1: is called Bixby Text Call, and this is so cool

676
00:33:18,040 --> 00:33:21,480
Speaker 1: because Bixby can actually answer your phone and say, hey,

677
00:33:21,880 --> 00:33:24,440
Speaker 1: why are you calling, and what the person says will

678
00:33:24,440 --> 00:33:27,400
Speaker 1: be transcribed in real time on your phone screen, so

679
00:33:27,440 --> 00:33:30,120
Speaker 1: then you can decide if you want to actually answer

680
00:33:30,160 --> 00:33:32,280
Speaker 1: that phone call in real time and on the same

681
00:33:32,360 --> 00:33:35,600
Speaker 1: on the pixel that's available as well. iPhone again is

682
00:33:35,640 --> 00:33:38,200
Speaker 1: going to be getting that feature with iOS seventeen.

683
00:33:38,440 --> 00:33:40,000
Speaker 2: So things are getting better.

684
00:33:40,040 --> 00:33:42,960
Speaker 1: Sal But in the meantime, maybe download the Verizon Call

685
00:33:43,000 --> 00:33:45,640
Speaker 1: Filter app and start with that and see how it works.

686
00:33:46,760 --> 00:33:49,480
Speaker 2: All right, let's talk Amazon for a moment.

687
00:33:49,600 --> 00:33:55,000
Speaker 1: Amazon is having another Prime It's not Prime Day, It's

688
00:33:55,000 --> 00:33:59,360
Speaker 1: called Prime Big Deal Days. I know, confusing. This is

689
00:33:59,400 --> 00:34:03,920
Speaker 1: a new sale that they are launching in October. This October,

690
00:34:03,960 --> 00:34:07,000
Speaker 1: We're bringing an exclusive shopping event to Prime members called

691
00:34:07,120 --> 00:34:11,000
Speaker 1: Prime Big Deal Days. I'm excited for Prime members to

692
00:34:11,000 --> 00:34:13,760
Speaker 1: discover some of Amazon's best deals of this season across

693
00:34:13,840 --> 00:34:17,480
Speaker 1: nineteen countries including the US. Will share more details as

694
00:34:17,480 --> 00:34:19,480
Speaker 1: we get closer to the event. I can't wait to

695
00:34:19,480 --> 00:34:22,920
Speaker 1: give our Prime members access to exclusive early savings. What

696
00:34:23,080 --> 00:34:24,920
Speaker 1: is up with Amazon and all these Prime Days? How

697
00:34:24,960 --> 00:34:27,200
Speaker 1: many Prime Days do we need a year? It started

698
00:34:27,239 --> 00:34:29,480
Speaker 1: out with one day, Now we're up to two days,

699
00:34:29,480 --> 00:34:31,480
Speaker 1: and now we're up to two Prime Days and a

700
00:34:31,520 --> 00:34:34,560
Speaker 1: Prime Big Deal Days. And I guess they're just trying

701
00:34:34,560 --> 00:34:38,360
Speaker 1: to get a leg up on the whole holiday shopping season,

702
00:34:38,400 --> 00:34:41,920
Speaker 1: which really kicks off on Thanksgiving these days, so this

703
00:34:42,000 --> 00:34:45,480
Speaker 1: is a month before Thanksgiving. They haven't said exactly what

704
00:34:45,640 --> 00:34:49,759
Speaker 1: day it is, but again October. If you're holding out

705
00:34:49,800 --> 00:34:52,000
Speaker 1: for something that you've been wanting to watch on Amazon

706
00:34:52,080 --> 00:34:54,399
Speaker 1: to buy, maybe you just wait a couple more months

707
00:34:54,440 --> 00:34:57,280
Speaker 1: until October because there will be prime big deal days

708
00:34:57,280 --> 00:35:00,280
Speaker 1: happening there. My thing with Amazon, I just put everything

709
00:35:00,320 --> 00:35:03,040
Speaker 1: in the in the saved cart and just you know,

710
00:35:03,120 --> 00:35:05,640
Speaker 1: kind of when it goes on sale, I will buy it.

711
00:35:06,080 --> 00:35:08,040
Speaker 1: And by the way, if you get something from Amazon

712
00:35:08,080 --> 00:35:10,640
Speaker 1: on your doorstep, like a blender and there's no box,

713
00:35:11,239 --> 00:35:13,319
Speaker 1: don't wonder like look around, be like wait, what just

714
00:35:13,360 --> 00:35:17,880
Speaker 1: happened here. Amazon is now trying to deliver items without packaging,

715
00:35:18,400 --> 00:35:22,000
Speaker 1: so TVs and blenders are arriving their original boxes. According

716
00:35:22,000 --> 00:35:24,560
Speaker 1: to the Wall Street Journal, the change is part of

717
00:35:24,560 --> 00:35:27,360
Speaker 1: Amazon's efforts to make its delivery process more efficient and

718
00:35:27,440 --> 00:35:30,840
Speaker 1: environmentally friendly. And you know, people kind of like it

719
00:35:30,840 --> 00:35:32,720
Speaker 1: because they're like, oh, that's cool, I get my stuff

720
00:35:32,760 --> 00:35:35,759
Speaker 1: and there's less waste. About eleven percent of deliveries now

721
00:35:35,800 --> 00:35:38,840
Speaker 1: come with no box. So now you know, if you

722
00:35:38,880 --> 00:35:41,160
Speaker 1: get something on your doorstep, there's no box from Amazon.

723
00:35:41,600 --> 00:35:43,359
Speaker 2: Someone money, your neighbors didn't open it up.

724
00:35:43,440 --> 00:35:46,120
Speaker 1: That's just how they're delivering it. Eight A eight rich

725
00:35:46,239 --> 00:35:49,040
Speaker 1: one oh one. You are listening to rich on Tech.

726
00:35:51,200 --> 00:35:55,160
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

727
00:35:55,200 --> 00:35:58,239
Speaker 1: out with you, talking technology. This is the show where

728
00:35:58,239 --> 00:36:00,560
Speaker 1: I talk about the tech stuff I think you should

729
00:36:00,560 --> 00:36:03,120
Speaker 1: know about. It's also the place where I answer your

730
00:36:03,200 --> 00:36:06,719
Speaker 1: questions about tech, and boy do you ask a lot

731
00:36:06,760 --> 00:36:13,680
Speaker 1: of questions. I think my inbox is so filled it is.

732
00:36:13,800 --> 00:36:16,600
Speaker 1: It's become. I don't want to say that I can't

733
00:36:16,640 --> 00:36:19,480
Speaker 1: handle it anymore, but it is wild and I love

734
00:36:19,520 --> 00:36:22,400
Speaker 1: it because you know, it goes to show that a

735
00:36:22,560 --> 00:36:24,640
Speaker 1: we're reaching a lot of you, and I think that

736
00:36:24,640 --> 00:36:25,680
Speaker 1: the show is resonating.

737
00:36:25,719 --> 00:36:26,640
Speaker 2: So I do like that.

738
00:36:27,160 --> 00:36:29,719
Speaker 1: But I just feel bad because I can't respond to

739
00:36:29,840 --> 00:36:34,680
Speaker 1: every single email individually in real time. And so just

740
00:36:34,760 --> 00:36:36,720
Speaker 1: know that if you email me, I do my best

741
00:36:36,760 --> 00:36:39,279
Speaker 1: to answer the questions that I see over and over

742
00:36:39,440 --> 00:36:42,319
Speaker 1: or the questions I can quickly answer, but if they're

743
00:36:42,320 --> 00:36:44,920
Speaker 1: more in depth, sometimes it just takes a little longer

744
00:36:45,040 --> 00:36:46,440
Speaker 1: or I have to address them on the show. So

745
00:36:46,480 --> 00:36:48,879
Speaker 1: the best way is to call at Triple eight. Rich

746
00:36:48,960 --> 00:36:51,960
Speaker 1: one oh one eight eight eight seven four to two,

747
00:36:52,000 --> 00:36:54,640
Speaker 1: four to one zero one, And of course you can

748
00:36:54,680 --> 00:36:58,320
Speaker 1: always submit your question on the website rich on tech

749
00:36:58,600 --> 00:37:02,919
Speaker 1: dot tv the contact button and on the website there's

750
00:37:02,920 --> 00:37:05,840
Speaker 1: a lot there. There's all of the previous shows. You

751
00:37:05,840 --> 00:37:08,360
Speaker 1: can listen to them as a podcast. There's also the

752
00:37:08,400 --> 00:37:11,040
Speaker 1: TV segments that I do, so you can watch those

753
00:37:11,040 --> 00:37:13,959
Speaker 1: on YouTube or you can link to the actual site

754
00:37:14,040 --> 00:37:16,920
Speaker 1: and see the different things that I mentioned, because I

755
00:37:16,920 --> 00:37:20,400
Speaker 1: do a lot for TV as well. So thanks for

756
00:37:20,520 --> 00:37:24,080
Speaker 1: checking out the website rich on tech dot TV. All right,

757
00:37:24,120 --> 00:37:28,400
Speaker 1: let's kick off this hour with Roland. Roland is in

758
00:37:28,480 --> 00:37:31,000
Speaker 1: Hillsboro Beach, Florida. Welcome to the show.

759
00:37:32,080 --> 00:37:34,680
Speaker 2: Rich A pleasure talking to you, y, thanks for calling.

760
00:37:35,800 --> 00:37:38,840
Speaker 3: I bought a Dell last year. It came with an

761
00:37:38,880 --> 00:37:43,480
Speaker 3: eighth and a four gig memory the deltas will hold

762
00:37:43,520 --> 00:37:46,799
Speaker 3: to thirty Two's My question is if I take the

763
00:37:46,960 --> 00:37:50,640
Speaker 3: four out and put in a single thirty two, will

764
00:37:50,680 --> 00:37:52,719
Speaker 3: that work? Will I see an improvement?

765
00:37:52,840 --> 00:37:55,040
Speaker 8: And where huh.

766
00:37:54,760 --> 00:37:57,120
Speaker 1: Are you, my friend, Frank, Because we were literally just

767
00:37:57,239 --> 00:38:01,520
Speaker 1: talking about this the other day, so that Frank, okay,

768
00:38:02,480 --> 00:38:05,239
Speaker 1: we were literally just discussing this because it's been a

769
00:38:05,239 --> 00:38:08,319
Speaker 1: while since I have upgraded any sort of RAM on

770
00:38:08,360 --> 00:38:08,880
Speaker 1: my computer.

771
00:38:08,960 --> 00:38:10,320
Speaker 2: But I used to do this a lot.

772
00:38:10,840 --> 00:38:14,320
Speaker 1: Nowadays a lot of the systems are sort of soldered

773
00:38:14,400 --> 00:38:17,279
Speaker 1: onto the machine, so it's tougher and tougher to upgrade them.

774
00:38:17,719 --> 00:38:20,160
Speaker 1: This is this a desktop computer or a laptop?

775
00:38:21,480 --> 00:38:21,840
Speaker 2: Okay?

776
00:38:21,880 --> 00:38:23,560
Speaker 1: And they said that you can put in up to

777
00:38:23,640 --> 00:38:27,520
Speaker 1: thirty two gigs two thirty two okay, And you're asking

778
00:38:27,560 --> 00:38:29,719
Speaker 1: if you can leave the four there, but then put

779
00:38:29,719 --> 00:38:30,640
Speaker 1: in a thirty.

780
00:38:30,360 --> 00:38:35,000
Speaker 3: Two, take out the four and put it in thirty two.

781
00:38:35,040 --> 00:38:36,560
Speaker 3: It came with an eight and a four.

782
00:38:37,400 --> 00:38:40,400
Speaker 2: Oh, and you just want to consolidate into one.

783
00:38:40,760 --> 00:38:43,080
Speaker 3: Well, can I leave the eight in? And thought it

784
00:38:43,160 --> 00:38:45,240
Speaker 3: from a twelve to forty?

785
00:38:45,520 --> 00:38:47,400
Speaker 2: It all depends. It depends on the computer.

786
00:38:47,560 --> 00:38:50,200
Speaker 1: So I'm trying to remember back in the days when

787
00:38:50,200 --> 00:38:51,920
Speaker 1: I used to do this, and I remember that a

788
00:38:51,920 --> 00:38:54,759
Speaker 1: lot of times it had to be mirrored like the

789
00:38:54,800 --> 00:38:57,640
Speaker 1: same amount, so you couldn't necessarily have like a two

790
00:38:57,719 --> 00:39:00,920
Speaker 1: and then an eight or something like that. So the

791
00:39:00,960 --> 00:39:03,080
Speaker 1: best way have you heard of the website crucial dot

792
00:39:03,080 --> 00:39:06,680
Speaker 1: com I have Okay, have you tried their system scanner?

793
00:39:07,960 --> 00:39:08,320
Speaker 2: Okay?

794
00:39:08,360 --> 00:39:11,840
Speaker 1: So they've got this great tool that you can download

795
00:39:11,960 --> 00:39:14,920
Speaker 1: and it will scan your system and tell you exactly

796
00:39:15,000 --> 00:39:17,919
Speaker 1: what you're able to do. And so it will tell

797
00:39:17,960 --> 00:39:23,040
Speaker 1: you the memory slots that you have, what you currently

798
00:39:23,080 --> 00:39:26,279
Speaker 1: have in there, and the different configurations you're allowed to

799
00:39:26,440 --> 00:39:29,879
Speaker 1: put in there. And so it's super easy. I've used

800
00:39:29,880 --> 00:39:32,520
Speaker 1: this in the past, and that is the best way

801
00:39:32,560 --> 00:39:34,080
Speaker 1: to figure this out because you don't have to open

802
00:39:34,160 --> 00:39:34,760
Speaker 1: up your computer.

803
00:39:35,160 --> 00:39:36,040
Speaker 2: You don't have to guess.

804
00:39:36,239 --> 00:39:38,080
Speaker 1: You can just go on here and it will tell

805
00:39:38,160 --> 00:39:39,879
Speaker 1: you the combination that you can use.

806
00:39:40,560 --> 00:39:46,120
Speaker 3: And if you don't do video editing or games, is

807
00:39:46,160 --> 00:39:49,400
Speaker 3: it really worthwhile to improve the rams sufficiently?

808
00:39:49,719 --> 00:39:50,040
Speaker 2: I think?

809
00:39:50,080 --> 00:39:51,759
Speaker 1: So, what do you have right now? You have a

810
00:39:51,960 --> 00:39:54,400
Speaker 1: what'd you say, A four and an eight? Yeah, so

811
00:39:54,440 --> 00:39:56,920
Speaker 1: you've got twelve if you put in I mean thirty

812
00:39:56,920 --> 00:39:59,279
Speaker 1: two gigs these days? Is I mean the cost of it?

813
00:39:59,320 --> 00:40:00,719
Speaker 1: Have you priced the cost of this?

814
00:40:01,440 --> 00:40:05,120
Speaker 3: Which is my next question. There's several manufacturers that will

815
00:40:05,120 --> 00:40:07,760
Speaker 3: sell it for a third that Dell wants.

816
00:40:07,480 --> 00:40:09,560
Speaker 2: Your thoughts, Oh, yeah, don't don't. You don't need to

817
00:40:09,560 --> 00:40:10,160
Speaker 2: get it from Dell.

818
00:40:10,320 --> 00:40:13,000
Speaker 1: You can definitely get it from Crucial or I would

819
00:40:13,000 --> 00:40:15,640
Speaker 1: just get it from Crucial dot com. Where you redo this,

820
00:40:16,760 --> 00:40:20,560
Speaker 1: they'll they'll have a better price for sure, and you

821
00:40:20,600 --> 00:40:22,480
Speaker 1: know it's just a better way to do it. You

822
00:40:22,520 --> 00:40:25,160
Speaker 1: can even you can even cross reference. If you take

823
00:40:25,200 --> 00:40:27,600
Speaker 1: the code that they give you from Crucial, just pop

824
00:40:27,600 --> 00:40:30,240
Speaker 1: that into Amazon. They may sell it there as well,

825
00:40:30,480 --> 00:40:34,880
Speaker 1: the same exact memory module for even cheaper or just

826
00:40:34,920 --> 00:40:37,640
Speaker 1: easier because you already have your Amazon information in there.

827
00:40:38,000 --> 00:40:39,359
Speaker 1: So I think you can do that, and I think

828
00:40:39,440 --> 00:40:41,040
Speaker 1: I think it's worth it. I mean, it's it's a

829
00:40:41,200 --> 00:40:46,120
Speaker 1: very it's so inexpensive. I mean, let's see what thirty two. Oh,

830
00:40:46,160 --> 00:40:47,400
Speaker 1: by the way, it I'll tell you the type of

831
00:40:47,440 --> 00:40:50,000
Speaker 1: memory you need as well. But I mean you're looking

832
00:40:50,040 --> 00:40:52,879
Speaker 1: at thirty two gigs. Now, this is a thirty two

833
00:40:52,960 --> 00:40:56,480
Speaker 1: gig set is two by sixteen. That's sixty three bucks.

834
00:40:56,960 --> 00:41:00,480
Speaker 1: I mean for sixty five bucks to upgrade my computer,

835
00:41:00,800 --> 00:41:03,600
Speaker 1: I would say that's a done deal. And you're going

836
00:41:03,680 --> 00:41:07,160
Speaker 1: to notice that programs are gonna run faster, especially when

837
00:41:07,160 --> 00:41:09,839
Speaker 1: you're on the internet. If you're using Chrome especially, that's

838
00:41:09,880 --> 00:41:12,719
Speaker 1: a memory hog. All of these programs that you're using,

839
00:41:12,760 --> 00:41:15,600
Speaker 1: even if you're not editing video, it'll just run faster

840
00:41:15,680 --> 00:41:17,440
Speaker 1: and smoother. And your computer, I think, is going to

841
00:41:17,520 --> 00:41:19,560
Speaker 1: be better. Now if this was back in the day,

842
00:41:19,640 --> 00:41:22,000
Speaker 1: like a three hundred dollars decision, I'd probably say if

843
00:41:22,040 --> 00:41:24,160
Speaker 1: you're just surfing the web, you probably don't need it.

844
00:41:24,400 --> 00:41:26,480
Speaker 1: But at this point, because it's a sixty five dollars

845
00:41:26,480 --> 00:41:28,840
Speaker 1: decision and it's an easy upgrade and it keeps his

846
00:41:28,920 --> 00:41:32,359
Speaker 1: computer running nice, I think that's definitely something you want

847
00:41:32,360 --> 00:41:35,640
Speaker 1: to do. So again, yeah, Crucial dot com is the

848
00:41:35,640 --> 00:41:39,280
Speaker 1: way to go. Check it out and enjoy the faster computer.

849
00:41:39,360 --> 00:41:41,399
Speaker 1: I would also when you do this after you get

850
00:41:41,440 --> 00:41:45,040
Speaker 1: your computer upgraded, and obviously take the precautions. You know

851
00:41:45,080 --> 00:41:47,920
Speaker 1: with static electricity when you're opening up your computer, just

852
00:41:47,960 --> 00:41:50,640
Speaker 1: be very careful with that. You know, you've got to

853
00:41:50,760 --> 00:41:53,640
Speaker 1: tap your hand onto something that's metal to like discharge

854
00:41:53,680 --> 00:41:56,320
Speaker 1: all any static you might have. Just make sure you

855
00:41:56,360 --> 00:41:59,120
Speaker 1: follow those directions because, believe me, I have fried computers

856
00:41:59,120 --> 00:42:03,359
Speaker 1: in the past. It's not fun. So definitely take those precautions.

857
00:42:03,440 --> 00:42:05,600
Speaker 1: Do it, and I think you'll like that upgrade. Thanks

858
00:42:05,640 --> 00:42:10,040
Speaker 1: for calling Roland, appreciate it. Let's see, I noticed something

859
00:42:10,160 --> 00:42:14,759
Speaker 1: sneaky going on in restaurants, and I talked to you

860
00:42:14,800 --> 00:42:18,759
Speaker 1: earlier about how I've been frequenting like local places, but

861
00:42:18,800 --> 00:42:20,719
Speaker 1: I've noticed a trend. And this has to do with

862
00:42:20,760 --> 00:42:25,440
Speaker 1: the technology that these local restaurants are now putting in

863
00:42:25,480 --> 00:42:27,600
Speaker 1: their systems because a lot of these restaurants they used

864
00:42:27,600 --> 00:42:30,440
Speaker 1: to have kind of like older systems. Now a lot

865
00:42:30,520 --> 00:42:34,080
Speaker 1: of these restaurant companies are selling them on newer POS

866
00:42:34,120 --> 00:42:38,000
Speaker 1: systems point of sale. That POS means something else, but

867
00:42:38,400 --> 00:42:41,120
Speaker 1: we're talking about point of sale here, and so these

868
00:42:41,120 --> 00:42:44,400
Speaker 1: systems that they're selling them are more high tech and

869
00:42:44,440 --> 00:42:46,880
Speaker 1: the whole point and I'm assuming that some of the

870
00:42:46,920 --> 00:42:50,919
Speaker 1: sales techniques that these companies use is saying, we can

871
00:42:50,960 --> 00:42:54,880
Speaker 1: boost your revenue because we can increase your sales. And

872
00:42:54,960 --> 00:42:58,480
Speaker 1: if you've noticed these different these different restaurants are now

873
00:42:58,560 --> 00:43:01,799
Speaker 1: using those handheld point of sale systems or they have

874
00:43:01,880 --> 00:43:05,080
Speaker 1: touch screens where you're ordering stuff or online ordering. But

875
00:43:05,160 --> 00:43:08,320
Speaker 1: I've noticed inside restaurants there's something interesting going on. And

876
00:43:08,400 --> 00:43:10,520
Speaker 1: this could be a Los Angeles thing, but it could

877
00:43:10,560 --> 00:43:12,480
Speaker 1: also be happening in other cities. So I want you

878
00:43:12,560 --> 00:43:15,640
Speaker 1: to be aware of this. If you notice on your bill,

879
00:43:15,880 --> 00:43:19,600
Speaker 1: more and more restaurants are adding fees and surcharges onto

880
00:43:19,640 --> 00:43:24,000
Speaker 1: your bills. Okay, and you know obviously, and I just

881
00:43:24,040 --> 00:43:25,960
Speaker 1: want to make this very clear. I am one hundred

882
00:43:26,000 --> 00:43:30,440
Speaker 1: percent all about taking care of your server, your weight, staff,

883
00:43:30,600 --> 00:43:32,759
Speaker 1: everyone who helps you in a restaurant. If they're doing

884
00:43:32,800 --> 00:43:34,960
Speaker 1: something for you, you should take care of them.

885
00:43:35,000 --> 00:43:35,200
Speaker 2: Okay.

886
00:43:35,280 --> 00:43:36,640
Speaker 1: Because if you're in a place to eat at a

887
00:43:36,680 --> 00:43:39,439
Speaker 1: restaurant and someone's helping you out, believe me, you take

888
00:43:39,480 --> 00:43:39,880
Speaker 1: care of them.

889
00:43:39,920 --> 00:43:40,160
Speaker 2: Okay.

890
00:43:40,200 --> 00:43:42,520
Speaker 1: So I'm not trying to cheap out on tips or

891
00:43:42,560 --> 00:43:45,880
Speaker 1: anything like that. Okay, what I'm saying is sometimes you

892
00:43:45,960 --> 00:43:48,359
Speaker 1: could get tricked and you have to be careful, because

893
00:43:48,400 --> 00:43:51,839
Speaker 1: I've noticed this at several restaurants where even if you're

894
00:43:51,880 --> 00:43:55,200
Speaker 1: a smaller party of four people, five people, whatever, they're

895
00:43:55,200 --> 00:44:00,520
Speaker 1: now including tips inside the actual bill and it's a items.

896
00:44:00,520 --> 00:44:03,440
Speaker 1: So you're going through your bill hamburger, cheeseburger, french fries,

897
00:44:04,000 --> 00:44:07,399
Speaker 1: service charge eighteen percent. Now, if you are the kind

898
00:44:07,440 --> 00:44:09,000
Speaker 1: of person that when you get your bill at the

899
00:44:09,040 --> 00:44:11,000
Speaker 1: table and you just hand them your credit card, which

900
00:44:11,000 --> 00:44:12,920
Speaker 1: by the way, I don't recommend doing, because I think

901
00:44:12,920 --> 00:44:15,040
Speaker 1: that you should look and make sure everything's right on

902
00:44:15,080 --> 00:44:19,719
Speaker 1: your bill. When that then second receipt comes back to you,

903
00:44:20,320 --> 00:44:23,240
Speaker 1: that secondary receipt, what does it do. It just shows

904
00:44:23,400 --> 00:44:27,720
Speaker 1: the transaction amount. Okay, eighty five bucks, and you think, Okay,

905
00:44:27,760 --> 00:44:29,839
Speaker 1: that's how much I just paid for dinner. But what

906
00:44:29,920 --> 00:44:32,520
Speaker 1: you don't realize if you're not looking at that original bill,

907
00:44:32,640 --> 00:44:35,680
Speaker 1: is that it may include that service charge already in there.

908
00:44:36,080 --> 00:44:38,239
Speaker 1: And then I've noticed, like on this receipt I have

909
00:44:38,360 --> 00:44:41,720
Speaker 1: right in front of me here it says ad tips.

910
00:44:41,840 --> 00:44:43,960
Speaker 1: And this was a bill where it was already included.

911
00:44:44,480 --> 00:44:47,400
Speaker 1: And then it says ad tips eighteen percent, twenty one percent,

912
00:44:47,440 --> 00:44:50,960
Speaker 1: twenty five percent, and custom tips. And this one really

913
00:44:51,040 --> 00:44:54,120
Speaker 1: kind of this one perplexed me because I said, wait

914
00:44:54,160 --> 00:44:56,880
Speaker 1: a second, I thought that it said service charge included.

915
00:44:57,280 --> 00:45:00,160
Speaker 1: So when in doubt, you can ask the server and say, hey,

916
00:45:00,200 --> 00:45:01,759
Speaker 1: you know, what's the deal do you get these? So,

917
00:45:01,800 --> 00:45:04,440
Speaker 1: like last night, I got another bill and on this

918
00:45:04,480 --> 00:45:08,040
Speaker 1: bill it said add one admin fee, which I've never

919
00:45:08,080 --> 00:45:10,600
Speaker 1: seen before at a restaurant. Now, this was for my

920
00:45:10,680 --> 00:45:12,799
Speaker 1: kid's birthday party, so maybe that was an admin fee

921
00:45:12,800 --> 00:45:14,879
Speaker 1: for the party, I don't know. And then it said

922
00:45:14,880 --> 00:45:17,080
Speaker 1: one service charge and it doesn't even tell me how

923
00:45:17,160 --> 00:45:20,839
Speaker 1: much the percentages of that service charge it's on there

924
00:45:21,719 --> 00:45:24,319
Speaker 1: for the charge and so, and then when I got

925
00:45:24,320 --> 00:45:26,640
Speaker 1: my regular bill, it said, you know, ad a tip

926
00:45:26,880 --> 00:45:29,120
Speaker 1: and so I actually in this case, asked the server.

927
00:45:29,200 --> 00:45:32,200
Speaker 1: I said, hey, do you get that service fee? And

928
00:45:32,239 --> 00:45:34,400
Speaker 1: they said, well, we all split it, and so I

929
00:45:34,440 --> 00:45:35,799
Speaker 1: was like, well what does that mean. She's like, well,

930
00:45:36,000 --> 00:45:38,480
Speaker 1: you know, some of the cooks get it, the runners

931
00:45:38,640 --> 00:45:40,600
Speaker 1: I get some. And I said, okay, well, so shall

932
00:45:40,640 --> 00:45:42,560
Speaker 1: I be giving you more? She's like, no, no, it's fine.

933
00:45:42,600 --> 00:45:44,440
Speaker 1: What was on there, But I'm just letting you know

934
00:45:44,480 --> 00:45:46,720
Speaker 1: now I gave a little bit more. But my point

935
00:45:46,800 --> 00:45:49,640
Speaker 1: is just be aware of these extra fees and went

936
00:45:49,680 --> 00:45:52,719
Speaker 1: in doubt, feel free to ask because they are confusing,

937
00:45:52,760 --> 00:45:55,080
Speaker 1: and restaurants are just putting all kinds of different things

938
00:45:55,120 --> 00:45:58,120
Speaker 1: on your bill. I've seen healthcare surve charges. I've seen

939
00:45:58,640 --> 00:46:02,160
Speaker 1: cost of doing business in California surcharges. I'm not kidding.

940
00:46:02,239 --> 00:46:07,120
Speaker 1: Order a pizza from a like a chain, literally a

941
00:46:07,239 --> 00:46:09,680
Speaker 1: nationwide chain, and it says the cost of doing business

942
00:46:09,680 --> 00:46:12,960
Speaker 1: in California is so high that we we charge you

943
00:46:13,000 --> 00:46:15,200
Speaker 1: five dollars and forty nine cents just on top of

944
00:46:15,239 --> 00:46:17,120
Speaker 1: your entire you know, pizza fee.

945
00:46:17,400 --> 00:46:19,200
Speaker 2: And so just be aware of these things.

946
00:46:19,239 --> 00:46:21,480
Speaker 1: I think some of them are junkie fees, I really do,

947
00:46:21,920 --> 00:46:24,440
Speaker 1: but and I think some of them are a result

948
00:46:24,520 --> 00:46:27,000
Speaker 1: of these systems that they're using just make it easier

949
00:46:27,040 --> 00:46:29,759
Speaker 1: for them to add fees. So just be aware and

950
00:46:29,840 --> 00:46:31,360
Speaker 1: at the end of the day again take care of

951
00:46:31,400 --> 00:46:34,400
Speaker 1: people who are waiting on you. But you know, just

952
00:46:34,719 --> 00:46:38,000
Speaker 1: be aware of not over doing things if you're you know,

953
00:46:38,080 --> 00:46:40,719
Speaker 1: if you're already paying for it. All right, Triple eight

954
00:46:40,840 --> 00:46:43,520
Speaker 1: rich one oh one eight eight eight seven four to

955
00:46:43,600 --> 00:46:46,040
Speaker 1: two four one zero one. Hop on the phone if

956
00:46:46,080 --> 00:46:49,360
Speaker 1: you have a question or comment about technology. Coming up,

957
00:46:49,400 --> 00:46:52,960
Speaker 1: we'll talk hacking and AI and more of your calls

958
00:46:53,000 --> 00:46:55,440
Speaker 1: and emails coming up right here on rich on Tech.

959
00:46:56,920 --> 00:47:04,000
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking

960
00:47:04,040 --> 00:47:08,279
Speaker 1: technology at Triple eight Rich one one eight eight eight seven.

961
00:47:08,160 --> 00:47:11,920
Speaker 2: Four two four to one zero one on.

962
00:47:11,800 --> 00:47:18,840
Speaker 1: The web at Richontech dot TV. Joseph is in Santa Barbara. Joseph,

963
00:47:18,880 --> 00:47:19,640
Speaker 1: you're on with Rich.

964
00:47:20,400 --> 00:47:22,359
Speaker 5: Hey, Rich, thanks for taking my call.

965
00:47:22,680 --> 00:47:24,080
Speaker 2: Absolutely, what's going on?

966
00:47:24,680 --> 00:47:24,879
Speaker 8: Hey?

967
00:47:24,920 --> 00:47:29,640
Speaker 5: I have an Apple account that I put my new

968
00:47:29,760 --> 00:47:33,799
Speaker 5: phone number on probably about six months ago, and apparently

969
00:47:34,960 --> 00:47:38,600
Speaker 5: somebody else had this number before me that also had

970
00:47:38,600 --> 00:47:42,960
Speaker 5: an Apple account and they have that number listed as

971
00:47:43,040 --> 00:47:50,480
Speaker 5: their number. So any any message that goes through an

972
00:47:50,600 --> 00:47:56,520
Speaker 5: Apple computer or phone goes to them, not me.

973
00:47:59,280 --> 00:48:00,680
Speaker 2: Okay that before?

974
00:48:00,880 --> 00:48:04,160
Speaker 1: Yes, so okay, are you talking like I? Messages basically

975
00:48:04,239 --> 00:48:05,399
Speaker 1: are being delivered.

976
00:48:05,040 --> 00:48:08,120
Speaker 5: To that oh yeah whatever whatever the message route for

977
00:48:08,600 --> 00:48:09,080
Speaker 5: the Apple.

978
00:48:09,440 --> 00:48:10,080
Speaker 2: Okay.

979
00:48:10,440 --> 00:48:14,000
Speaker 5: So I tried calling Apple and they, you know, they

980
00:48:14,040 --> 00:48:17,120
Speaker 5: have a really funky system.

981
00:48:17,239 --> 00:48:17,680
Speaker 2: Yeah.

982
00:48:17,840 --> 00:48:21,319
Speaker 5: Well, and when he doesn't even know what to do, Yeah, it's.

983
00:48:21,280 --> 00:48:21,840
Speaker 2: Kind of odd.

984
00:48:22,000 --> 00:48:26,759
Speaker 1: So first thing I would do is check inside your

985
00:48:26,800 --> 00:48:30,279
Speaker 1: iPhone settings under messages and when you go in there,

986
00:48:31,080 --> 00:48:34,120
Speaker 1: where does it say you can send and receive messages from?

987
00:48:34,160 --> 00:48:36,560
Speaker 1: Does it say anything about it? Does it have two

988
00:48:36,640 --> 00:48:38,160
Speaker 1: numbers listed or just the one number?

989
00:48:38,360 --> 00:48:40,520
Speaker 5: Well, if I check us out, if I go on

990
00:48:40,600 --> 00:48:45,120
Speaker 5: my my MacBook Air, the messages will come there to

991
00:48:46,880 --> 00:48:52,880
Speaker 5: right under other messages, but but they'll also go to

992
00:48:53,920 --> 00:48:56,560
Speaker 5: the person that used to have the number. And I

993
00:48:56,600 --> 00:49:00,880
Speaker 5: tried talking to the person, you know, I called uh

994
00:49:01,000 --> 00:49:05,760
Speaker 5: or I just wrote them a message on my Mac

995
00:49:06,680 --> 00:49:09,399
Speaker 5: and they got it, and I tried to tell them

996
00:49:09,400 --> 00:49:12,120
Speaker 5: the situation, but it thought it was some kind of

997
00:49:12,120 --> 00:49:13,359
Speaker 5: weirdo and they hung up.

998
00:49:15,280 --> 00:49:18,640
Speaker 1: Have have you gone into the find my app on

999
00:49:18,680 --> 00:49:22,520
Speaker 1: your phone under devices and see if this person's device

1000
00:49:22,640 --> 00:49:24,160
Speaker 1: is showing up under your account?

1001
00:49:26,160 --> 00:49:30,239
Speaker 5: Uh? I think I did something like that, and I

1002
00:49:31,080 --> 00:49:37,200
Speaker 5: couldn't find it. It's it just it showed when I

1003
00:49:37,239 --> 00:49:40,800
Speaker 5: call it. When I dial that number on my macair,

1004
00:49:41,680 --> 00:49:45,239
Speaker 5: I can reach them. They'll pick up because it's still

1005
00:49:45,320 --> 00:49:50,600
Speaker 5: listed as their number on their account on their Mac account.

1006
00:49:51,160 --> 00:49:53,120
Speaker 2: Okay, yeah, because it's it's okay.

1007
00:49:53,080 --> 00:49:56,000
Speaker 5: So that's you know, that's a total security.

1008
00:49:57,239 --> 00:49:58,600
Speaker 2: When did you get this phone number?

1009
00:49:59,400 --> 00:50:01,520
Speaker 5: I've had it like two years and.

1010
00:50:01,440 --> 00:50:02,960
Speaker 2: This has been going on for two years.

1011
00:50:03,120 --> 00:50:05,960
Speaker 5: No, I just I just recently, you know, about six

1012
00:50:06,000 --> 00:50:09,239
Speaker 5: months ago. I gotta you know, I went from Android to.

1013
00:50:09,280 --> 00:50:13,239
Speaker 2: Mac phone and okay, so that's fine, that's what I.

1014
00:50:13,200 --> 00:50:15,959
Speaker 5: Found out that was happening, okay. You know. And my brother,

1015
00:50:16,160 --> 00:50:19,440
Speaker 5: you know, he's an Apple user, so he was wondering

1016
00:50:19,480 --> 00:50:22,160
Speaker 5: why I wasn't getting my messages, and I'm going, I

1017
00:50:22,160 --> 00:50:25,640
Speaker 5: don't know, you know, okay, and he finally figured it out,

1018
00:50:25,719 --> 00:50:28,840
Speaker 5: you know, and he, you know, he worked for Steve

1019
00:50:28,960 --> 00:50:32,880
Speaker 5: jobs right hand man for like twenty years, and he

1020
00:50:32,920 --> 00:50:34,560
Speaker 5: doesn't know what the problem is.

1021
00:50:34,760 --> 00:50:36,160
Speaker 2: That's wild. Okay.

1022
00:50:36,239 --> 00:50:38,120
Speaker 1: Well, a couple of things that I would do to

1023
00:50:38,719 --> 00:50:39,920
Speaker 1: alleviate this situation.

1024
00:50:40,080 --> 00:50:40,360
Speaker 2: Number.

1025
00:50:40,440 --> 00:50:42,040
Speaker 1: The first thing I would do is stop using I

1026
00:50:42,160 --> 00:50:46,719
Speaker 1: message because what's happening is I message uses your phone

1027
00:50:46,800 --> 00:50:50,759
Speaker 1: number as a way to route your messages to different devices,

1028
00:50:51,239 --> 00:50:54,000
Speaker 1: and so if it's you know, it's your iPhone, it's

1029
00:50:54,040 --> 00:50:56,960
Speaker 1: your Mac computer. But also if this person is on

1030
00:50:57,000 --> 00:50:58,800
Speaker 1: your account, and a lot of a lot of times

1031
00:50:58,800 --> 00:51:02,719
Speaker 1: this happens, by the way, with families, what they do

1032
00:51:02,800 --> 00:51:04,960
Speaker 1: is they give their kid a phone and they say, oh,

1033
00:51:04,960 --> 00:51:07,640
Speaker 1: I don't want to get my kid their own iTunes,

1034
00:51:07,680 --> 00:51:11,040
Speaker 1: Apple ID, and so I will just I'll just sign

1035
00:51:11,040 --> 00:51:12,759
Speaker 1: in with mine and next thing you know, the kid

1036
00:51:12,800 --> 00:51:16,160
Speaker 1: is getting all of the parents' I messages on their device.

1037
00:51:16,920 --> 00:51:18,680
Speaker 1: And this actually happens in my house.

1038
00:51:19,080 --> 00:51:22,600
Speaker 5: Yeah, it's happening on my on my Netflix now too

1039
00:51:23,080 --> 00:51:24,200
Speaker 5: with my mom's account.

1040
00:51:24,440 --> 00:51:27,560
Speaker 1: Well they'll they'll crack down on that pretty soon. My

1041
00:51:27,640 --> 00:51:29,759
Speaker 1: mom had to get off my Netflix account.

1042
00:51:29,440 --> 00:51:32,000
Speaker 5: Because I mean it says you could put that you

1043
00:51:32,040 --> 00:51:37,880
Speaker 5: can have three different you know, accounts on one thing,

1044
00:51:38,160 --> 00:51:41,960
Speaker 5: and I have figured out how to not have my

1045
00:51:42,040 --> 00:51:43,239
Speaker 5: own account on there.

1046
00:51:43,320 --> 00:51:45,360
Speaker 1: You know, well, if they're not charging you for it,

1047
00:51:45,360 --> 00:51:46,040
Speaker 1: don't worry about it.

1048
00:51:46,320 --> 00:51:46,640
Speaker 2: Okay.

1049
00:51:46,680 --> 00:51:50,320
Speaker 1: So so Joseph, the thing, there's a couple of places

1050
00:51:50,320 --> 00:51:52,520
Speaker 1: I would look for this because you know, number one,

1051
00:51:52,640 --> 00:51:57,440
Speaker 1: there's an Apple service called de register I Message. So

1052
00:51:57,520 --> 00:52:00,760
Speaker 1: what I would do right now is go to this website.

1053
00:52:00,800 --> 00:52:03,839
Speaker 1: If you search on Google deregister I message, you'll come

1054
00:52:03,880 --> 00:52:06,400
Speaker 1: up to an Apple website. What you do is you

1055
00:52:06,480 --> 00:52:10,440
Speaker 1: type your phone number in that website. Okay, and well,

1056
00:52:10,480 --> 00:52:12,440
Speaker 1: first you can turn off I Message whatever, but you

1057
00:52:13,000 --> 00:52:15,520
Speaker 1: type in your phone number, it will send you a

1058
00:52:15,560 --> 00:52:18,880
Speaker 1: confirmation code to that phone number. You type that code in,

1059
00:52:18,960 --> 00:52:21,960
Speaker 1: you press submit, and your phone will no longer that

1060
00:52:22,040 --> 00:52:23,279
Speaker 1: number will no longer.

1061
00:52:23,000 --> 00:52:24,480
Speaker 2: Be associated with I message.

1062
00:52:24,800 --> 00:52:27,480
Speaker 1: That's the number one thing I would do, Okay, and

1063
00:52:27,520 --> 00:52:30,399
Speaker 1: that will deregister this guy's phone or this person's phone

1064
00:52:30,400 --> 00:52:33,400
Speaker 1: as well. Once you do that, I would wait a

1065
00:52:33,480 --> 00:52:35,960
Speaker 1: couple of days, make sure that all of your messages

1066
00:52:36,000 --> 00:52:38,520
Speaker 1: are only coming to your phone, and they're coming in

1067
00:52:38,600 --> 00:52:40,719
Speaker 1: they should come in green, because they won't be I

1068
00:52:40,800 --> 00:52:45,200
Speaker 1: messages anymore. Once that's happening. After a couple of days,

1069
00:52:45,200 --> 00:52:47,680
Speaker 1: I would go through your account. I would go on

1070
00:52:47,719 --> 00:52:50,600
Speaker 1: your Apple account and make sure on your find mind

1071
00:52:50,760 --> 00:52:53,600
Speaker 1: that you don't have any devices listed on your account

1072
00:52:53,640 --> 00:52:56,440
Speaker 1: that you don't recognize. And so when you go there,

1073
00:52:56,640 --> 00:52:59,120
Speaker 1: just go to your Apple ID on your phone and

1074
00:52:59,160 --> 00:53:01,320
Speaker 1: it will give you a list of all of your devices,

1075
00:53:01,320 --> 00:53:03,760
Speaker 1: so I can see my iPhone, I can see my MacBook,

1076
00:53:03,760 --> 00:53:06,200
Speaker 1: I can see my iPad. If there's a device on

1077
00:53:06,239 --> 00:53:09,600
Speaker 1: there that you don't recognize, tap that device and it

1078
00:53:09,640 --> 00:53:11,960
Speaker 1: will give you the option to get rid of it.

1079
00:53:11,960 --> 00:53:16,040
Speaker 1: It'll say remove from account. I would do that. Then

1080
00:53:16,440 --> 00:53:18,200
Speaker 1: once you get all that figured out and you're in

1081
00:53:18,239 --> 00:53:20,479
Speaker 1: a good place, then you can go back and turn

1082
00:53:20,560 --> 00:53:23,000
Speaker 1: on I Message on your iPhone. And by the way,

1083
00:53:23,040 --> 00:53:25,640
Speaker 1: before you deregister, go ahead and turn off I Message

1084
00:53:25,680 --> 00:53:28,240
Speaker 1: on all your devices. That's what I would do, Joseph,

1085
00:53:28,320 --> 00:53:31,000
Speaker 1: and hopefully that should knock this person off of your

1086
00:53:31,040 --> 00:53:34,560
Speaker 1: account and hopefully they can't come back. Eighty eight Rich

1087
00:53:34,600 --> 00:53:38,200
Speaker 1: one O one. We're talking AI and hacking. Coming up

1088
00:53:38,200 --> 00:53:43,360
Speaker 1: next on rich on Tech. Welcome back to rich on Tech.

1089
00:53:43,600 --> 00:53:48,000
Speaker 1: Rich DeMuro here talking technology with you at triple eight

1090
00:53:48,719 --> 00:53:52,239
Speaker 1: Rich one oh one. That's eight eight eight seven four

1091
00:53:52,320 --> 00:53:57,240
Speaker 1: to two four one zero one. Let's go to Michael

1092
00:53:57,360 --> 00:53:59,960
Speaker 1: in Waco, Texas. Michael, you're on with Rich.

1093
00:54:00,960 --> 00:54:03,520
Speaker 7: Hey, good day, Rich Good to talk to you. So

1094
00:54:04,200 --> 00:54:06,480
Speaker 7: are you familiar I would imagine you are with the

1095
00:54:06,520 --> 00:54:13,440
Speaker 7: Samsung Galaxy keyboard setup. Yes, you get the upper case.

1096
00:54:13,320 --> 00:54:14,319
Speaker 5: Lower case.

1097
00:54:15,800 --> 00:54:18,640
Speaker 7: Numbers and characters all on one screen.

1098
00:54:19,719 --> 00:54:19,959
Speaker 2: Yes.

1099
00:54:21,040 --> 00:54:23,400
Speaker 7: Yeah, so that's the thing one of the things I

1100
00:54:23,480 --> 00:54:28,719
Speaker 7: love about Android. But I and I've tried iPhone yep,

1101
00:54:28,760 --> 00:54:32,880
Speaker 7: and I went back to Galaxy because of that. It

1102
00:54:32,960 --> 00:54:37,080
Speaker 7: might sound petty, but that particular thing is very important

1103
00:54:37,120 --> 00:54:40,480
Speaker 7: to me with when texting and all that. So I'm

1104
00:54:40,480 --> 00:54:43,279
Speaker 7: wondering from you, Rich if you know of how to

1105
00:54:43,360 --> 00:54:46,560
Speaker 7: get that keyboard on an iPhone.

1106
00:54:47,160 --> 00:54:50,080
Speaker 1: Well, you can change the keyboards on the iPhone, but

1107
00:54:50,120 --> 00:54:52,520
Speaker 1: I will tell you yes, And you know this because

1108
00:54:52,520 --> 00:54:54,760
Speaker 1: you've said you've compared the iPhone versus Android.

1109
00:54:54,840 --> 00:54:55,640
Speaker 2: It's not the same.

1110
00:54:55,719 --> 00:54:58,200
Speaker 1: The iPhone lets you swap out the keyboard, but to

1111
00:54:58,239 --> 00:55:01,920
Speaker 1: be quite honest here, I go back to the iPhone

1112
00:55:01,960 --> 00:55:05,359
Speaker 1: keyboard because the experience is not very good. It's fact

1113
00:55:05,560 --> 00:55:07,640
Speaker 1: they try to let you do things on the iPhone

1114
00:55:07,640 --> 00:55:10,160
Speaker 1: that kind of like, you know, into great third party stuff,

1115
00:55:10,160 --> 00:55:12,719
Speaker 1: but sometimes it's not like they just push you back

1116
00:55:12,760 --> 00:55:15,799
Speaker 1: to Apple because you're so frustrated that you're like, never mind.

1117
00:55:16,200 --> 00:55:17,200
Speaker 6: It's not good, right.

1118
00:55:17,520 --> 00:55:20,160
Speaker 7: I'm just wondering if you knew a better solution for

1119
00:55:20,239 --> 00:55:23,640
Speaker 7: some for an Android or a Galaxy fan like me

1120
00:55:23,840 --> 00:55:26,239
Speaker 7: to have that experience on the iPhone because all my

1121
00:55:26,280 --> 00:55:29,040
Speaker 7: people at work, they're all.

1122
00:55:28,880 --> 00:55:31,000
Speaker 2: On iPhone, They're all on I Message.

1123
00:55:31,320 --> 00:55:34,680
Speaker 7: Even the business is an iPhone based communication with our

1124
00:55:34,719 --> 00:55:37,840
Speaker 7: calendars and business and all that. So just looking for

1125
00:55:37,880 --> 00:55:38,400
Speaker 7: a solution.

1126
00:55:38,719 --> 00:55:41,520
Speaker 1: Yeah, well, okay, there are keyboards that allow you to

1127
00:55:41,560 --> 00:55:44,360
Speaker 1: do this. And I think we had this question earlier

1128
00:55:44,840 --> 00:55:47,799
Speaker 1: one like an earlier show, and I believe swift key

1129
00:55:47,880 --> 00:55:51,640
Speaker 1: was the keyboard that kind of became the one that

1130
00:55:51,760 --> 00:55:54,239
Speaker 1: people liked for this and swift Have you heard of

1131
00:55:54,239 --> 00:55:54,799
Speaker 1: swift key.

1132
00:55:55,480 --> 00:55:56,680
Speaker 7: I'm writing it down right now.

1133
00:55:56,719 --> 00:55:57,160
Speaker 2: I have not.

1134
00:55:57,520 --> 00:56:00,319
Speaker 1: Okay, So swift key is and I'm actually installed it

1135
00:56:00,400 --> 00:56:03,600
Speaker 1: right now to see if we've got this keyboard here.

1136
00:56:03,920 --> 00:56:04,480
Speaker 2: So let's see.

1137
00:56:04,480 --> 00:56:06,239
Speaker 1: We go to swift key and we have to do

1138
00:56:06,320 --> 00:56:11,239
Speaker 1: the layout and let's see settings. Okay, sorry that I'm

1139
00:56:11,239 --> 00:56:14,040
Speaker 1: doing this on the radio live. That's always always makes

1140
00:56:14,080 --> 00:56:16,719
Speaker 1: for great radio. But yes, I added number row and

1141
00:56:16,800 --> 00:56:20,120
Speaker 1: now I'm back to the keyboard and let's see. Let

1142
00:56:20,160 --> 00:56:22,960
Speaker 1: me try typing something. Sure enough, there it is, so

1143
00:56:23,480 --> 00:56:25,560
Speaker 1: the number row. So what you what this is called

1144
00:56:25,680 --> 00:56:28,879
Speaker 1: is the number row, Michael, And that's what you want

1145
00:56:28,880 --> 00:56:31,600
Speaker 1: to look for in the app. And so it's funny

1146
00:56:31,640 --> 00:56:33,880
Speaker 1: you say this because I'm actually actively testing a lot

1147
00:56:33,880 --> 00:56:35,560
Speaker 1: of Samsungs right now because it just came out with

1148
00:56:35,600 --> 00:56:40,360
Speaker 1: all of their you know, foldables, and I've been logging

1149
00:56:40,400 --> 00:56:42,680
Speaker 1: into a lot of things, and of course with passwords,

1150
00:56:42,680 --> 00:56:45,080
Speaker 1: a lot of them are numbers and letters and a combination,

1151
00:56:45,640 --> 00:56:47,279
Speaker 1: and they do have that number row at the top,

1152
00:56:47,280 --> 00:56:48,920
Speaker 1: and I was thinking about, like, oh, that is kind

1153
00:56:48,920 --> 00:56:50,399
Speaker 1: of handy to have, but.

1154
00:56:50,719 --> 00:56:53,160
Speaker 2: Very hand swift key will let you do it.

1155
00:56:53,200 --> 00:56:55,200
Speaker 1: So I'm looking at this right now and I can

1156
00:56:55,239 --> 00:56:59,799
Speaker 1: type rich on Tech twenty twenty twenty three and it's

1157
00:56:59,880 --> 00:57:03,120
Speaker 1: right there. You just have to enable that in the settings,

1158
00:57:03,160 --> 00:57:05,839
Speaker 1: but it's there. So swift key will do it. And

1159
00:57:06,120 --> 00:57:07,000
Speaker 1: let's see.

1160
00:57:07,800 --> 00:57:10,440
Speaker 7: That does that have the dual key to get to

1161
00:57:10,600 --> 00:57:11,480
Speaker 7: characters as well?

1162
00:57:12,000 --> 00:57:14,960
Speaker 1: Yes, it does, and it has exactly it's it's pretty much.

1163
00:57:14,960 --> 00:57:17,920
Speaker 1: I mean, this is Microsoft bought this company, and swift

1164
00:57:17,960 --> 00:57:21,160
Speaker 1: key is probably like the top keyboard outside of the

1165
00:57:21,760 --> 00:57:24,640
Speaker 1: you know, the standard you know keyboards that are installed now.

1166
00:57:24,640 --> 00:57:25,840
Speaker 2: The other one is g board.

1167
00:57:27,040 --> 00:57:28,360
Speaker 7: Yeah, I've tried that one.

1168
00:57:28,400 --> 00:57:31,200
Speaker 2: It didn't that one doesn't have it.

1169
00:57:31,200 --> 00:57:32,160
Speaker 7: It didn't work for me.

1170
00:57:32,280 --> 00:57:34,120
Speaker 2: Okay, so so I would try swift key.

1171
00:57:34,160 --> 00:57:36,000
Speaker 1: I think people like that a lot, and that's the

1172
00:57:36,000 --> 00:57:38,720
Speaker 1: one that I try now on iPhone. You know, if

1173
00:57:38,720 --> 00:57:41,160
Speaker 1: you're listening to this and you're wondering how to switch

1174
00:57:41,240 --> 00:57:44,120
Speaker 1: keyboards on iPhone, you can switch keyboards by once you

1175
00:57:44,200 --> 00:57:46,560
Speaker 1: install a couple of keyboards, you'll see a little globe

1176
00:57:46,640 --> 00:57:49,400
Speaker 1: in the lower left hand corner. You can tap that

1177
00:57:49,880 --> 00:57:52,360
Speaker 1: and switch between the keyboards. So if you want to

1178
00:57:52,400 --> 00:57:55,480
Speaker 1: switch to the emoging keyboard or the regular, you know,

1179
00:57:55,600 --> 00:57:59,680
Speaker 1: iPhone keyboard, you can do that as well. So, but

1180
00:57:59,800 --> 00:58:01,480
Speaker 1: you know, I think swift key's going to do it.

1181
00:58:01,440 --> 00:58:01,919
Speaker 2: For you, Mike.

1182
00:58:02,960 --> 00:58:05,360
Speaker 7: If this one works, I wouldn't be switching back, that's

1183
00:58:05,400 --> 00:58:05,920
Speaker 7: for sure.

1184
00:58:06,160 --> 00:58:07,560
Speaker 2: Really, So what what do you like?

1185
00:58:07,720 --> 00:58:09,640
Speaker 1: You just the iPhone just makes it easier for you

1186
00:58:09,760 --> 00:58:11,600
Speaker 1: for just getting on board with everyone else.

1187
00:58:12,160 --> 00:58:16,560
Speaker 7: Well, yeah, for communicating and all that, and especially the

1188
00:58:17,240 --> 00:58:20,440
Speaker 7: calendar thing that we use at work. But I just

1189
00:58:20,920 --> 00:58:24,360
Speaker 7: have enjoyed for years and years the Galaxy and the

1190
00:58:24,520 --> 00:58:27,520
Speaker 7: all in one. I don't have to switch screens to

1191
00:58:27,600 --> 00:58:30,280
Speaker 7: go to capitals or to the numbers or to the characters.

1192
00:58:30,320 --> 00:58:33,680
Speaker 7: It's just I've just been so used to the Galaxy.

1193
00:58:34,600 --> 00:58:36,400
Speaker 7: Switching over was frustrating.

1194
00:58:36,600 --> 00:58:38,840
Speaker 1: Yeah, I hear you, and it goes both ways. People

1195
00:58:38,880 --> 00:58:40,480
Speaker 1: at our iPhone, they don't want to switch over to

1196
00:58:40,680 --> 00:58:43,080
Speaker 1: Android and Android they come over and they're like, wait

1197
00:58:43,080 --> 00:58:45,560
Speaker 1: a second, this is all this is all too easy.

1198
00:58:45,640 --> 00:58:46,360
Speaker 2: No, I'm kidding.

1199
00:58:47,080 --> 00:58:50,200
Speaker 7: My wife thinks I'm a moron, absolutely, and it's just

1200
00:58:50,320 --> 00:58:50,760
Speaker 7: my thing.

1201
00:58:51,040 --> 00:58:53,280
Speaker 1: Yeah, I get it. It's what you like and people

1202
00:58:53,280 --> 00:58:55,640
Speaker 1: get used to things. So all right, good question. Check

1203
00:58:55,640 --> 00:58:57,320
Speaker 1: it out, Michael, and send me an email. Let me

1204
00:58:57,360 --> 00:58:57,840
Speaker 1: know if it works.

1205
00:58:57,880 --> 00:58:59,280
Speaker 2: Okay, I will thank you.

1206
00:58:59,320 --> 00:59:01,560
Speaker 1: All right, thanks, call and then finding me. I appreciate that,

1207
00:59:02,400 --> 00:59:04,840
Speaker 1: all right. Eight eight eight rich one oh one. Look

1208
00:59:04,840 --> 00:59:07,600
Speaker 1: at this solving problems all day long here. I love

1209
00:59:07,640 --> 00:59:10,040
Speaker 1: it when it's that easy. Eight eight eight seven four

1210
00:59:10,080 --> 00:59:13,160
Speaker 1: to two four one zero one. I've said before, I

1211
00:59:13,160 --> 00:59:15,480
Speaker 1: don't have all the answers, like off the top of

1212
00:59:15,480 --> 00:59:19,440
Speaker 1: my head instantly. Sometimes it's fun to kind of you know,

1213
00:59:19,480 --> 00:59:21,400
Speaker 1: you're just trying to figure this stuff out. And what

1214
00:59:21,520 --> 00:59:24,080
Speaker 1: I was actually talking to a friend about this. One

1215
00:59:24,080 --> 00:59:26,560
Speaker 1: of the things I love about having this show is

1216
00:59:26,600 --> 00:59:30,600
Speaker 1: that I'm learning so much because I have a certain

1217
00:59:30,600 --> 00:59:32,600
Speaker 1: amount of knowledge and the things that I cover and

1218
00:59:32,640 --> 00:59:34,320
Speaker 1: the stuff that I talk about and the stuff I'm

1219
00:59:34,320 --> 00:59:37,480
Speaker 1: interested in, and then you come to me with a

1220
00:59:37,560 --> 00:59:39,640
Speaker 1: question like that, like Rich, I need a number road

1221
00:59:39,640 --> 00:59:41,600
Speaker 1: at the top of my keyboard. I wouldn't think about

1222
00:59:41,600 --> 00:59:43,280
Speaker 1: that because I don't need it. I don't want that,

1223
00:59:43,320 --> 00:59:46,200
Speaker 1: I don't need I don't have that need for that feature.

1224
00:59:46,280 --> 00:59:47,640
Speaker 1: Not that I don't want it, but I just don't

1225
00:59:47,640 --> 00:59:49,800
Speaker 1: really think about it. And so when you come to me,

1226
00:59:49,840 --> 00:59:51,920
Speaker 1: I say, oh, that's interesting, and then it all kind

1227
00:59:51,920 --> 00:59:55,000
Speaker 1: of goes, you know, into the help for other folks.

1228
00:59:56,160 --> 01:00:02,280
Speaker 1: Let's see here Verizon raising prices. Verizon is raising prices

1229
01:00:02,320 --> 01:00:07,000
Speaker 1: for several unlimited post just unlimited wireless plans. They call

1230
01:00:07,080 --> 01:00:08,720
Speaker 1: them post paid. That means that you get a bill,

1231
01:00:09,360 --> 01:00:10,560
Speaker 1: but now everyone's on auto pay.

1232
01:00:10,600 --> 01:00:11,000
Speaker 2: It's kind of.

1233
01:00:11,040 --> 01:00:15,160
Speaker 1: Confusing because there's prepaid and then there's post paid. But

1234
01:00:15,760 --> 01:00:18,520
Speaker 1: no matter what plan you're on, you're pretty much paying

1235
01:00:18,560 --> 01:00:20,520
Speaker 1: your bill on autopay at this point because if you're not,

1236
01:00:20,600 --> 01:00:23,479
Speaker 1: they're charging you extra. So most people are forced into

1237
01:00:23,520 --> 01:00:26,640
Speaker 1: paying automatically. And the reason I don't like doing that,

1238
01:00:26,680 --> 01:00:29,080
Speaker 1: even though I do it myself too, is because when

1239
01:00:29,080 --> 01:00:31,640
Speaker 1: you have a problem with your bill, what happens. They've

1240
01:00:31,680 --> 01:00:33,720
Speaker 1: already got the money. Now you've got to fight them

1241
01:00:33,800 --> 01:00:35,800
Speaker 1: to get it back. And so this happened with me.

1242
01:00:35,840 --> 01:00:38,920
Speaker 1: The other day my bill went up. I activated a

1243
01:00:39,440 --> 01:00:42,120
Speaker 1: smart watch for my kid, and it was so such

1244
01:00:42,120 --> 01:00:44,760
Speaker 1: a pain to activate this thing. I figured I should

1245
01:00:44,760 --> 01:00:46,600
Speaker 1: not have to pay whatever it was. I think it

1246
01:00:46,640 --> 01:00:49,440
Speaker 1: was like forty dollars to activate it, which, by the way,

1247
01:00:49,480 --> 01:00:51,080
Speaker 1: it's self service most of the time. But in this

1248
01:00:51,120 --> 01:00:53,360
Speaker 1: case I did have to talk to a customer representative

1249
01:00:53,360 --> 01:00:55,960
Speaker 1: because nothing worked and it took a while. It took

1250
01:00:56,120 --> 01:00:58,440
Speaker 1: like two hours to activate this thing, And I said, now,

1251
01:00:58,440 --> 01:01:00,120
Speaker 1: why should I have to pay the forty dollars are

1252
01:01:00,160 --> 01:01:02,120
Speaker 1: going to charge me when it took so much time

1253
01:01:02,280 --> 01:01:05,280
Speaker 1: of me, of my time to do this. Anyway, but

1254
01:01:05,320 --> 01:01:07,160
Speaker 1: they already had it on my bill. It was auto pay.

1255
01:01:07,200 --> 01:01:08,480
Speaker 1: It came out of my card. It's like, what am

1256
01:01:08,520 --> 01:01:10,120
Speaker 1: I gonna do? And by the way, it's not even

1257
01:01:10,120 --> 01:01:12,520
Speaker 1: on my card, it's like out of my checking account

1258
01:01:12,560 --> 01:01:15,080
Speaker 1: because that you have to put your checking account in

1259
01:01:15,160 --> 01:01:17,240
Speaker 1: now to make it, you know, so they don't charge

1260
01:01:17,280 --> 01:01:20,240
Speaker 1: you ten dollars a month anyway. I say all that

1261
01:01:20,280 --> 01:01:23,360
Speaker 1: because starting with the September bill cycle, customers on the

1262
01:01:23,560 --> 01:01:30,280
Speaker 1: go unlimited beyond unlimited, above unlimited, we'll see a price

1263
01:01:30,360 --> 01:01:33,680
Speaker 1: hike of three dollars per month. So if you're on

1264
01:01:33,800 --> 01:01:35,800
Speaker 1: Verizon and you notice your bill's gone up a bit,

1265
01:01:36,120 --> 01:01:37,920
Speaker 1: there you go. It's up five dollars now. This is

1266
01:01:37,960 --> 01:01:42,120
Speaker 1: an addition to a two dollars monthly price hike various

1267
01:01:42,400 --> 01:01:45,600
Speaker 1: Verizon plans had a couple of months ago. Back in April,

1268
01:01:46,360 --> 01:01:49,360
Speaker 1: AT and T raised prices for its old unlimited Elite

1269
01:01:49,400 --> 01:01:52,520
Speaker 1: plans by two dollars and fifty cents per line per month.

1270
01:01:52,920 --> 01:01:53,480
Speaker 2: They did that.

1271
01:01:54,560 --> 01:01:57,600
Speaker 1: Verizon says the rate adjustment is aimed at funding network

1272
01:01:57,600 --> 01:02:00,880
Speaker 1: and service improvements and customer a Oh, by the way,

1273
01:02:00,880 --> 01:02:03,600
Speaker 1: they're encouraged to switch to the new Unlimited Plus or

1274
01:02:03,680 --> 01:02:07,200
Speaker 1: Unlimited Welcome plans. That is really what this is all about.

1275
01:02:07,240 --> 01:02:10,200
Speaker 1: It's all about getting you on new plans because the

1276
01:02:10,200 --> 01:02:14,160
Speaker 1: old plans typically are better. Doesn't cost them anything to

1277
01:02:14,280 --> 01:02:16,760
Speaker 1: keep their system with the old plan in there, but

1278
01:02:17,160 --> 01:02:19,040
Speaker 1: somehow they want you to switch to the new one.

1279
01:02:19,800 --> 01:02:22,640
Speaker 1: The changes do not impact the do more, Play more

1280
01:02:22,680 --> 01:02:25,800
Speaker 1: and get more plans? Are we still talking phone plans here?

1281
01:02:26,360 --> 01:02:29,560
Speaker 1: Sounds like you're out like a club do more, play more,

1282
01:02:29,640 --> 01:02:30,120
Speaker 1: Get more?

1283
01:02:33,600 --> 01:02:34,040
Speaker 8: Uh.

1284
01:02:34,520 --> 01:02:37,880
Speaker 1: Affected customers will be informed about the rate adjustment through email,

1285
01:02:38,040 --> 01:02:40,960
Speaker 1: physical mail, and their next bill. Basically, they just tell

1286
01:02:41,000 --> 01:02:43,120
Speaker 1: you on your bill, like, hey, this bill's going up,

1287
01:02:43,120 --> 01:02:46,600
Speaker 1: and by the way, you've already paid it. So there

1288
01:02:46,640 --> 01:02:49,280
Speaker 1: you go. Daved Busters, do more, play more, get more.

1289
01:02:50,240 --> 01:02:53,280
Speaker 1: That's your Verizon plan, all right. Triple eight rich one

1290
01:02:53,320 --> 01:02:55,919
Speaker 1: on one eight eight eight seven four to two four

1291
01:02:55,920 --> 01:02:59,160
Speaker 1: to one zero one is the website rich on Tech

1292
01:02:59,320 --> 01:03:02,680
Speaker 1: dot tv. Sorry is the phone number. The website is

1293
01:03:02,800 --> 01:03:05,280
Speaker 1: rich on tech dot tv. You can follow me on

1294
01:03:05,320 --> 01:03:07,720
Speaker 1: social media at rich on tech. Love more of your

1295
01:03:07,720 --> 01:03:11,200
Speaker 1: calls and I'll tell you why the uh the end

1296
01:03:11,240 --> 01:03:13,920
Speaker 1: call button is moving locations on the iPhone.

1297
01:03:14,120 --> 01:03:16,800
Speaker 2: Ah the humanity. You're listening to rich on Tech.

1298
01:03:19,920 --> 01:03:23,520
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1299
01:03:23,560 --> 01:03:29,800
Speaker 1: out talking technology with you at Triple eight rich one

1300
01:03:29,800 --> 01:03:33,160
Speaker 1: oh one eight eight eight seven four to two four

1301
01:03:33,440 --> 01:03:38,160
Speaker 1: one zero one. Gary's and Coasta mesa.

1302
01:03:38,200 --> 01:03:39,520
Speaker 2: Gary, You're on with Rich.

1303
01:03:40,840 --> 01:03:46,640
Speaker 8: Hello, Rich, thank you. My questions are regarding prayer copiers.

1304
01:03:46,760 --> 01:03:50,760
Speaker 8: I'm using EPSOM to narrow it down here for various reasons,

1305
01:03:51,200 --> 01:03:56,760
Speaker 8: and I've been using for years older brand name inks,

1306
01:03:56,800 --> 01:04:00,360
Speaker 8: but I discovered that there are remanufacturers inks for about

1307
01:04:00,360 --> 01:04:02,520
Speaker 8: a tenth of their price, and I'm doing a lot

1308
01:04:02,560 --> 01:04:05,360
Speaker 8: of printing, so it's been costing me thousands of dollars

1309
01:04:05,440 --> 01:04:08,560
Speaker 8: for ink, and I'd like to pay less. And so

1310
01:04:08,680 --> 01:04:17,560
Speaker 8: I'm wondering if there's universal opinions about using the remanufacturing cartridges,

1311
01:04:17,600 --> 01:04:19,840
Speaker 8: and I guess I have some specific questions about what

1312
01:04:20,000 --> 01:04:21,200
Speaker 8: might be problems with them.

1313
01:04:22,240 --> 01:04:24,880
Speaker 1: Well, I think you know, if you talk to the

1314
01:04:24,920 --> 01:04:27,480
Speaker 1: manufacturers of the printers, they don't want you to use them,

1315
01:04:27,880 --> 01:04:30,360
Speaker 1: and or you know, because they make more money on

1316
01:04:30,800 --> 01:04:32,200
Speaker 1: the ones that are expensive.

1317
01:04:32,600 --> 01:04:33,880
Speaker 8: Yeah, that's why I'm asking you.

1318
01:04:34,120 --> 01:04:36,760
Speaker 1: Yeah, and they would probably also tell you that the

1319
01:04:36,800 --> 01:04:40,560
Speaker 1: cartridges are higher quality. They're going to preserve your warranty,

1320
01:04:40,960 --> 01:04:42,760
Speaker 1: your printouts are going to be better, You're not going

1321
01:04:42,760 --> 01:04:46,760
Speaker 1: to damage your printer. But I would say I wouldn't

1322
01:04:46,760 --> 01:04:49,320
Speaker 1: worry about any of that stuff. If have you tried

1323
01:04:49,360 --> 01:04:50,080
Speaker 1: these cartridges?

1324
01:04:50,760 --> 01:04:54,160
Speaker 8: Oh, yeah, I have. And it may be only coincidental

1325
01:04:54,240 --> 01:04:59,600
Speaker 8: that I did have one color one of the color

1326
01:04:59,720 --> 01:05:02,640
Speaker 8: novels was plugged up after using it, But I don't

1327
01:05:02,840 --> 01:05:06,280
Speaker 8: it may be only coincidental because then I had to

1328
01:05:06,320 --> 01:05:10,920
Speaker 8: replace the printer because of it, because I couldn't make

1329
01:05:10,960 --> 01:05:13,640
Speaker 8: that work right. I still may be able to fix it,

1330
01:05:13,680 --> 01:05:16,640
Speaker 8: so I have it maybe resell or something. But anyway,

1331
01:05:16,680 --> 01:05:19,800
Speaker 8: I tried it on another one and it seemed to work.

1332
01:05:19,800 --> 01:05:22,760
Speaker 8: It didn't cause a problem until the next question I

1333
01:05:22,800 --> 01:05:26,520
Speaker 8: have is the problem is that it says on the

1334
01:05:26,560 --> 01:05:29,000
Speaker 8: screen when I'm using that, and it didn't at first.

1335
01:05:30,160 --> 01:05:32,920
Speaker 8: I'm a new one, and all of a sudden it

1336
01:05:32,960 --> 01:05:37,320
Speaker 8: started saying, you're not using an original cartridge, and then

1337
01:05:37,360 --> 01:05:40,640
Speaker 8: it wouldn't let us go on ahead, whereas previously on

1338
01:05:40,800 --> 01:05:43,640
Speaker 8: both the new machine and the older one, it would

1339
01:05:43,640 --> 01:05:46,840
Speaker 8: say you're not using an original cartridge? Do you wish

1340
01:05:46,880 --> 01:05:49,479
Speaker 8: to go ahead? And I'd say yes, and then they'd

1341
01:05:49,520 --> 01:05:56,440
Speaker 8: say nine original cartriges can cause problems or something, but

1342
01:05:56,480 --> 01:05:59,480
Speaker 8: they didn't delineate why, and then it would work. And

1343
01:05:59,560 --> 01:06:03,840
Speaker 8: I did that for you know, maybe half a year now.

1344
01:06:04,600 --> 01:06:08,760
Speaker 8: But now with the new machine it's, uh, it's not

1345
01:06:08,880 --> 01:06:13,640
Speaker 8: letting me go ahead and print anything. So I'm wondering

1346
01:06:13,680 --> 01:06:17,680
Speaker 8: whether updates in the meantime have caused it to to

1347
01:06:17,760 --> 01:06:20,640
Speaker 8: do that. And they have an update now that that

1348
01:06:20,800 --> 01:06:25,640
Speaker 8: blocks you from using the original ones or something else,

1349
01:06:25,720 --> 01:06:30,080
Speaker 8: or you know anything about that or how to reverse

1350
01:06:30,080 --> 01:06:31,520
Speaker 8: that update. If that's the case.

1351
01:06:32,240 --> 01:06:34,800
Speaker 1: Well, this has been going on as long as printers

1352
01:06:34,840 --> 01:06:37,480
Speaker 1: have been around and it's a you know, it's d

1353
01:06:37,680 --> 01:06:40,640
Speaker 1: r M. Basically, they want you to use their genuine

1354
01:06:40,680 --> 01:06:44,280
Speaker 1: stuff because they make more money on it. It's uh,

1355
01:06:44,360 --> 01:06:46,280
Speaker 1: you know, it's it's part of their business plan. They

1356
01:06:46,320 --> 01:06:49,160
Speaker 1: want you to use. You know, it's like a it's

1357
01:06:49,160 --> 01:06:50,920
Speaker 1: like a razor blade. You know, you can buy a

1358
01:06:51,000 --> 01:06:54,120
Speaker 1: razor and get a different blade for it and it's

1359
01:06:54,120 --> 01:06:56,160
Speaker 1: going to work, but you know, it may not give

1360
01:06:56,160 --> 01:06:57,960
Speaker 1: you the same cut. So it's the same thing with

1361
01:06:58,000 --> 01:07:00,160
Speaker 1: these cartridges. And I guess the bottom line and all

1362
01:07:00,160 --> 01:07:03,320
Speaker 1: this is you can look online until your eyes fall

1363
01:07:03,320 --> 01:07:05,440
Speaker 1: out of your head and get different opinions on what

1364
01:07:05,480 --> 01:07:09,560
Speaker 1: people think about this. Right, some people are vehemently opposed

1365
01:07:09,920 --> 01:07:13,520
Speaker 1: to the fact that these cartridges and these printers push

1366
01:07:13,640 --> 01:07:16,520
Speaker 1: their own and they actually have DRM, like you said,

1367
01:07:16,560 --> 01:07:20,400
Speaker 1: the software that blocks other cartridges that are not genuine.

1368
01:07:20,840 --> 01:07:23,280
Speaker 1: And some people believe, like, wait a second, you know

1369
01:07:23,400 --> 01:07:26,080
Speaker 1: this is my printer. I purchase this, and this is

1370
01:07:26,120 --> 01:07:27,600
Speaker 1: what I want to use, and I want to put

1371
01:07:27,600 --> 01:07:30,040
Speaker 1: this in there. But if you read the terms of service,

1372
01:07:30,160 --> 01:07:32,080
Speaker 1: a lot of times they may have in there that

1373
01:07:32,200 --> 01:07:35,680
Speaker 1: you only can use their cartridges. So I think the

1374
01:07:35,720 --> 01:07:38,800
Speaker 1: bottom line for you gary is that. If it's working

1375
01:07:38,840 --> 01:07:41,520
Speaker 1: for you, then go ahead and use it. You're printing

1376
01:07:41,520 --> 01:07:43,560
Speaker 1: a lot. It's costing you a lot of money. If

1377
01:07:43,600 --> 01:07:46,160
Speaker 1: you feel like the print quality is fine and your

1378
01:07:46,200 --> 01:07:48,200
Speaker 1: printer is performing the way that you want it to,

1379
01:07:48,760 --> 01:07:52,360
Speaker 1: go ahead. But you've already told me that you already

1380
01:07:52,360 --> 01:07:55,600
Speaker 1: had to replace one of these printers because the nozzle

1381
01:07:55,640 --> 01:07:58,680
Speaker 1: got clogged, and now you have this headache with your printer,

1382
01:07:58,800 --> 01:08:01,880
Speaker 1: saying this is not genuine. And sure, you can search

1383
01:08:01,920 --> 01:08:04,400
Speaker 1: online for the name of your printer and the model

1384
01:08:04,440 --> 01:08:08,240
Speaker 1: number and how to bypass that cartridge protection or they,

1385
01:08:08,400 --> 01:08:10,800
Speaker 1: you know, whatever they call it. Just search for DRM

1386
01:08:10,920 --> 01:08:13,560
Speaker 1: on EPSOM, printer model whatever it is, how to turn

1387
01:08:13,600 --> 01:08:15,720
Speaker 1: that off, and they may have a way to do that.

1388
01:08:16,120 --> 01:08:17,680
Speaker 1: But again it's how much time do you want to

1389
01:08:17,720 --> 01:08:20,400
Speaker 1: spend on this and how much headache do you want?

1390
01:08:20,800 --> 01:08:24,120
Speaker 1: So do the cost comparison, figure out. If it's working

1391
01:08:24,160 --> 01:08:26,840
Speaker 1: for you, then go ahead use these cartridges. If it's

1392
01:08:26,840 --> 01:08:29,040
Speaker 1: not working for you, go back to the genuine and

1393
01:08:29,200 --> 01:08:30,920
Speaker 1: you know, maybe just buy them in bulk or buy

1394
01:08:30,920 --> 01:08:32,680
Speaker 1: them at a place that you can get you know,

1395
01:08:33,000 --> 01:08:34,960
Speaker 1: a discount on or you know, you buy a certain

1396
01:08:35,000 --> 01:08:37,400
Speaker 1: amount and you get a refund later on, or a

1397
01:08:37,439 --> 01:08:40,880
Speaker 1: you know, coupon for a future reference, whatever. But I

1398
01:08:40,880 --> 01:08:43,200
Speaker 1: think it really comes down to personal preference. I have

1399
01:08:43,280 --> 01:08:47,479
Speaker 1: an HP printer. I use the HP Inc Subscription because

1400
01:08:47,479 --> 01:08:48,759
Speaker 1: I print a lot for this show.

1401
01:08:49,200 --> 01:08:50,200
Speaker 2: And do I like it?

1402
01:08:50,760 --> 01:08:50,840
Speaker 3: No?

1403
01:08:51,280 --> 01:08:53,200
Speaker 1: Do I think it's kind of ridiculous that I pay

1404
01:08:53,240 --> 01:08:56,479
Speaker 1: thirteen dollars a month because I'm beholden to my printer ink?

1405
01:08:56,600 --> 01:08:59,200
Speaker 2: Yes? Is it easy? Absolutely?

1406
01:08:59,520 --> 01:09:01,680
Speaker 1: When my artridge almost runs out, I get a new

1407
01:09:01,680 --> 01:09:02,880
Speaker 1: one in the mail. I don't even have to do

1408
01:09:02,920 --> 01:09:06,120
Speaker 1: anything because it's figuring this out for me. So again,

1409
01:09:06,600 --> 01:09:09,000
Speaker 1: I really think it comes down to personal preference.

1410
01:09:09,000 --> 01:09:12,320
Speaker 2: Here. Is it illegal to use a cartridge that's remade?

1411
01:09:12,360 --> 01:09:12,400
Speaker 1: No?

1412
01:09:13,120 --> 01:09:13,719
Speaker 2: Is it bad?

1413
01:09:13,960 --> 01:09:17,720
Speaker 1: Probably not. There are entire stores dedicated to refilling printer ink.

1414
01:09:17,800 --> 01:09:21,320
Speaker 1: This stuff is the subject of like court appeals where

1415
01:09:21,320 --> 01:09:23,280
Speaker 1: people are you know, these businesses are saying, hey, we

1416
01:09:23,360 --> 01:09:26,640
Speaker 1: just want to refill cartridges. I mean it's wild. I

1417
01:09:26,640 --> 01:09:28,040
Speaker 1: mean if you bought a car and they said you

1418
01:09:28,040 --> 01:09:29,840
Speaker 1: can only use this kind of oil for it, I

1419
01:09:29,840 --> 01:09:32,200
Speaker 1: think people would say, huh ah, I can use whatever

1420
01:09:32,240 --> 01:09:35,240
Speaker 1: oil I want. So again, like I said, Gary, it

1421
01:09:35,360 --> 01:09:37,280
Speaker 1: just really comes down to what you think and what

1422
01:09:37,360 --> 01:09:38,479
Speaker 1: you feel comfortable doing.

1423
01:09:38,520 --> 01:09:39,400
Speaker 2: So that's what I would do.

1424
01:09:39,600 --> 01:09:41,639
Speaker 1: But if you already had to replace that printer head once,

1425
01:09:41,800 --> 01:09:45,640
Speaker 1: you know, maybe find a brand of cartridges that you

1426
01:09:45,840 --> 01:09:49,640
Speaker 1: like that are reputable and they work. Thanks for the

1427
01:09:49,640 --> 01:09:53,120
Speaker 1: call today, appreciate it, uh, Saraphine, Am I saying this right?

1428
01:09:53,160 --> 01:09:55,080
Speaker 1: Saraphine in Studio City, California.

1429
01:09:55,120 --> 01:09:57,559
Speaker 10: You're on with Rich Absolutely correct.

1430
01:09:57,720 --> 01:10:00,599
Speaker 4: We spoke about a year or so ago, the artist

1431
01:10:00,680 --> 01:10:02,320
Speaker 4: that I spoke with you about.

1432
01:10:03,920 --> 01:10:06,400
Speaker 2: Oh yes, I remember absolutely. Hello.

1433
01:10:07,160 --> 01:10:13,720
Speaker 10: Hi, Okay, I have periodically had to shoot videos for

1434
01:10:13,920 --> 01:10:17,599
Speaker 10: an exhibition, so I need to make a mock up

1435
01:10:17,880 --> 01:10:21,400
Speaker 10: and then shoot the video as though it's the show.

1436
01:10:22,800 --> 01:10:26,639
Speaker 10: I want to know if on my iPhone I can

1437
01:10:27,280 --> 01:10:33,120
Speaker 10: edit the videos like people do in imovies, because I

1438
01:10:33,160 --> 01:10:35,720
Speaker 10: don't want to have to learn another software.

1439
01:10:36,520 --> 01:10:37,679
Speaker 2: And you already know iMovie.

1440
01:10:38,600 --> 01:10:41,840
Speaker 10: No, I know the video. I know how to shoot videos, okay,

1441
01:10:41,920 --> 01:10:45,960
Speaker 10: but I just you know, I just found out about

1442
01:10:46,040 --> 01:10:49,920
Speaker 10: eyemovies because I asked someone younger than myself who.

1443
01:10:50,280 --> 01:10:51,720
Speaker 2: That's usually the way to do it, right.

1444
01:10:52,920 --> 01:10:56,760
Speaker 10: Yeah, I'm gonna be seventy five. I just you know,

1445
01:10:57,000 --> 01:11:01,200
Speaker 10: I'm I can do photoshop, an illustrator and all that

1446
01:11:01,240 --> 01:11:03,479
Speaker 10: kind of stuffs. Well, I just didn't want to have

1447
01:11:03,560 --> 01:11:05,160
Speaker 10: to spend the time to learn iMovie.

1448
01:11:05,400 --> 01:11:07,720
Speaker 1: Okay, well, if you want to edit, you're gonna have

1449
01:11:07,800 --> 01:11:10,280
Speaker 1: to learn it. But I'll be honest, it's pretty easy

1450
01:11:10,360 --> 01:11:12,479
Speaker 1: and it depends how you know in depth you want

1451
01:11:12,520 --> 01:11:16,400
Speaker 1: to make these videos. But I have used I've used iMovie,

1452
01:11:16,960 --> 01:11:20,240
Speaker 1: and it's actually my least favorite on the iPhone, So

1453
01:11:20,320 --> 01:11:23,160
Speaker 1: I actually wouldn't necessarily recommend it unless you're just doing

1454
01:11:23,200 --> 01:11:25,760
Speaker 1: something really simple. I think it's actually the most complicated

1455
01:11:25,800 --> 01:11:27,960
Speaker 1: out of all of them. But if you want something

1456
01:11:28,000 --> 01:11:31,040
Speaker 1: that's free that will do it, I personally would recommend

1457
01:11:31,479 --> 01:11:34,400
Speaker 1: either cap Cut c ap Cut.

1458
01:11:34,720 --> 01:11:36,000
Speaker 2: It's called cap cut.

1459
01:11:36,640 --> 01:11:39,960
Speaker 1: It's actually owned by TikTok, which I know might turn

1460
01:11:40,000 --> 01:11:43,000
Speaker 1: some people off, but it is a great free video editor.

1461
01:11:43,280 --> 01:11:46,120
Speaker 1: It works on both iPhone and Android, and it is

1462
01:11:46,200 --> 01:11:49,200
Speaker 1: quite incredible what you can do for free. My other

1463
01:11:49,320 --> 01:11:53,280
Speaker 1: choice after that is called Splice s p L Iice,

1464
01:11:54,280 --> 01:11:56,519
Speaker 1: and that works on both iPhone and Android as well,

1465
01:11:56,560 --> 01:11:59,840
Speaker 1: but it is it's free, but you will have to

1466
01:11:59,840 --> 01:12:02,040
Speaker 1: pay if you want to use the premium feature. So

1467
01:12:02,479 --> 01:12:05,160
Speaker 1: I check out capcut Seraphine. I think that that's probably

1468
01:12:05,160 --> 01:12:08,000
Speaker 1: gonna be the easiest to use, and again you can

1469
01:12:08,040 --> 01:12:10,200
Speaker 1: ask that same young person for help and they'll probably

1470
01:12:10,280 --> 01:12:13,120
Speaker 1: know how to use it. You're listening to rich on Tech.

1471
01:12:14,479 --> 01:12:18,040
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1472
01:12:18,080 --> 01:12:22,160
Speaker 1: out with you, talking technology. This is the show where

1473
01:12:22,200 --> 01:12:24,400
Speaker 1: I talk about the tech stuff I think you should

1474
01:12:24,400 --> 01:12:27,320
Speaker 1: know about. It's also the place where I answer your

1475
01:12:27,479 --> 01:12:31,080
Speaker 1: tech questions. Phone lines are open at eight eight eight

1476
01:12:31,360 --> 01:12:35,320
Speaker 1: Rich one oh one, triple eight seven four to two

1477
01:12:35,400 --> 01:12:40,160
Speaker 1: four one zero one. Coming up this hour, Caleb Dennison,

1478
01:12:40,320 --> 01:12:43,160
Speaker 1: Editor at large at Digital Trends, is going to talk

1479
01:12:43,200 --> 01:12:46,519
Speaker 1: about the best TVs for your money. So if you're

1480
01:12:46,560 --> 01:12:52,240
Speaker 1: confused about led versus Mini, led O, Lead versus everything else,

1481
01:12:52,960 --> 01:12:55,920
Speaker 1: refresh rate all those terms you see on the box.

1482
01:12:56,280 --> 01:12:59,679
Speaker 1: It's all very confusing. Caleb will break it all down

1483
01:12:59,800 --> 01:13:02,160
Speaker 1: and have his picks for the best TVs to buy,

1484
01:13:02,200 --> 01:13:03,840
Speaker 1: so you don't have to do any more research, just

1485
01:13:04,200 --> 01:13:06,880
Speaker 1: get the TVs. He mentioned he tests these things for

1486
01:13:06,920 --> 01:13:09,040
Speaker 1: a living. Why should you spend your whole day trying

1487
01:13:09,080 --> 01:13:11,240
Speaker 1: to figure this stuff out. We'll have that in a

1488
01:13:11,280 --> 01:13:15,640
Speaker 1: little bit. Also, I was talking about the whole surcharge

1489
01:13:15,720 --> 01:13:18,679
Speaker 1: thing on the bills, and let's see here.

1490
01:13:18,800 --> 01:13:19,880
Speaker 2: Who who was this?

1491
01:13:20,080 --> 01:13:25,160
Speaker 1: Fred fred Effects on Twitter tweeted me an article from

1492
01:13:25,640 --> 01:13:29,280
Speaker 1: eater Los Angeles. Reddit users in LA have created a

1493
01:13:29,360 --> 01:13:35,400
Speaker 1: Google sheet listing various restaurants service charges, noting restaurant names, neighborhoods,

1494
01:13:35,720 --> 01:13:41,120
Speaker 1: the surcharge, and more details, including conversations with servers about

1495
01:13:41,120 --> 01:13:43,040
Speaker 1: how they allocate these service fees.

1496
01:13:43,200 --> 01:13:45,559
Speaker 2: Look at that. So other people are just.

1497
01:13:45,479 --> 01:13:48,400
Speaker 1: As wild about this as I am, and they ask

1498
01:13:48,520 --> 01:13:51,360
Speaker 1: the servers, hey, does this go to you? And so

1499
01:13:51,560 --> 01:13:55,240
Speaker 1: this list is, oh my gosh, it's got let's see

1500
01:13:55,280 --> 01:13:58,479
Speaker 1: two hundred and thirty six restaurants on it, including a

1501
01:13:58,520 --> 01:14:02,040
Speaker 1: pretzel place. A five percent searcharge will be added to

1502
01:14:02,120 --> 01:14:05,559
Speaker 1: ensure competitive industry compensation for all of our valued full

1503
01:14:05,560 --> 01:14:09,680
Speaker 1: time employees. This one says where it is owners keep

1504
01:14:09,720 --> 01:14:13,240
Speaker 1: credit card tips. I'll put that in the links in

1505
01:14:13,280 --> 01:14:18,360
Speaker 1: the show notes. The call end button is moving in

1506
01:14:18,479 --> 01:14:21,479
Speaker 1: iOS seventeen and people are all up in arms about it.

1507
01:14:22,120 --> 01:14:25,040
Speaker 1: Apple is relocating the end call button from the bottom

1508
01:14:25,160 --> 01:14:28,160
Speaker 1: center of the phone screen to the bottom right corner.

1509
01:14:28,720 --> 01:14:31,640
Speaker 1: Why are they doing this to accommodate the new contact

1510
01:14:31,680 --> 01:14:35,840
Speaker 1: poster full screen backgrounds during calls? So in iOS seventeen

1511
01:14:35,920 --> 01:14:39,040
Speaker 1: you can pretty much create your own. They call it

1512
01:14:39,080 --> 01:14:42,040
Speaker 1: a contact poster. It's what you look like when you

1513
01:14:42,040 --> 01:14:44,439
Speaker 1: call someone else's iPhone. It's like a picture of you.

1514
01:14:44,439 --> 01:14:48,200
Speaker 1: You can change the text, change the font, everything, And

1515
01:14:48,280 --> 01:14:50,400
Speaker 1: so because of that, they need to change where the

1516
01:14:50,400 --> 01:14:53,920
Speaker 1: call end button is. The end call button is now

1517
01:14:53,960 --> 01:14:56,960
Speaker 1: mixed in with other in call control buttons like mute

1518
01:14:57,000 --> 01:14:59,880
Speaker 1: and FaceTime, and people are saying, ah, I'm gonna be faced.

1519
01:15:00,080 --> 01:15:02,000
Speaker 1: I mean, people are muting them because I don't know

1520
01:15:02,000 --> 01:15:06,960
Speaker 1: where this phone button went. People are criticizing the change

1521
01:15:07,000 --> 01:15:10,759
Speaker 1: on social media. It was first introduced in the iOS

1522
01:15:10,800 --> 01:15:14,679
Speaker 1: seventeen beta in June, but I guess people just noticed

1523
01:15:14,720 --> 01:15:16,879
Speaker 1: it more now and it's making the rounds.

1524
01:15:18,080 --> 01:15:19,720
Speaker 2: Will Apple change it back? We don't know.

1525
01:15:19,760 --> 01:15:21,760
Speaker 1: I mean, this is the deal with beta software. They

1526
01:15:21,760 --> 01:15:24,960
Speaker 1: take this feedback into consideration, so maybe they will put

1527
01:15:24,960 --> 01:15:27,640
Speaker 1: it in a different place. And so that's why, you know,

1528
01:15:27,680 --> 01:15:29,400
Speaker 1: when you hear this stuff on the news, you always

1529
01:15:29,400 --> 01:15:32,479
Speaker 1: want to just be aware that whenever we're talking about

1530
01:15:32,520 --> 01:15:35,439
Speaker 1: beta software, it's not a done deal until it's released.

1531
01:15:35,520 --> 01:15:40,400
Speaker 1: We're in August. This was released in June and or July.

1532
01:15:40,520 --> 01:15:42,760
Speaker 1: It was like a couple of months ago, and they

1533
01:15:42,920 --> 01:15:46,880
Speaker 1: released the final software in September, so anything can change

1534
01:15:47,000 --> 01:15:49,680
Speaker 1: until September. Whenever you have beta software, it is not

1535
01:15:49,840 --> 01:15:53,240
Speaker 1: a done deal until they release it publicly, you know,

1536
01:15:53,320 --> 01:15:57,200
Speaker 1: as a final software in iOS seventeen. And even then,

1537
01:15:57,360 --> 01:15:59,519
Speaker 1: Apple can still change things. I mean they still tweak

1538
01:15:59,560 --> 01:16:01,080
Speaker 1: stuff all the time.

1539
01:16:02,520 --> 01:16:05,080
Speaker 2: Let's go to dan in Uh. Oh gosh, I'm gonna

1540
01:16:05,080 --> 01:16:05,759
Speaker 2: say this wrong.

1541
01:16:05,640 --> 01:16:11,519
Speaker 1: San Jacinto Dan Nacinco Sand Okay, we'll take your word

1542
01:16:11,560 --> 01:16:11,760
Speaker 1: for it.

1543
01:16:11,800 --> 01:16:12,719
Speaker 2: How can I help.

1544
01:16:14,040 --> 01:16:15,519
Speaker 6: It's out by him anyway?

1545
01:16:15,680 --> 01:16:15,840
Speaker 11: Oh?

1546
01:16:15,920 --> 01:16:16,559
Speaker 2: Got it? Okay?

1547
01:16:16,600 --> 01:16:21,320
Speaker 6: I know, I know it's believe it or not. It's

1548
01:16:21,360 --> 01:16:24,880
Speaker 6: older than Hammett. But what can I say? Back in

1549
01:16:24,920 --> 01:16:27,560
Speaker 6: the day you have to go to Santa Season and

1550
01:16:27,640 --> 01:16:28,920
Speaker 6: trade your animals.

1551
01:16:28,920 --> 01:16:31,920
Speaker 1: Ah, okay. And what's what's it known for nowadays? What

1552
01:16:32,479 --> 01:16:35,320
Speaker 1: is it like a now restaurants or it's kind.

1553
01:16:35,120 --> 01:16:38,960
Speaker 6: Of like a nut. It's not really known for anything.

1554
01:16:38,960 --> 01:16:41,880
Speaker 6: It's just kind of an attachment to salmon, I mean,

1555
01:16:41,960 --> 01:16:42,479
Speaker 6: ja Hammet.

1556
01:16:42,680 --> 01:16:44,639
Speaker 2: Okay, all right, what can I help you with? Dan?

1557
01:16:46,160 --> 01:16:46,559
Speaker 8: Anyway?

1558
01:16:46,640 --> 01:16:52,880
Speaker 6: I have a a fire TV Cube third generation, the new.

1559
01:16:52,840 --> 01:16:55,880
Speaker 2: One, okay, and.

1560
01:16:57,160 --> 01:17:00,960
Speaker 6: I also have the upgraded remote, the.

1561
01:17:00,880 --> 01:17:01,640
Speaker 2: One that lights up.

1562
01:17:03,000 --> 01:17:04,960
Speaker 6: Yes, that's cool.

1563
01:17:05,200 --> 01:17:06,400
Speaker 2: Yeah, I love that feature.

1564
01:17:06,400 --> 01:17:08,599
Speaker 1: In fact, I wish it was included because you're getting

1565
01:17:08,640 --> 01:17:11,120
Speaker 1: you know, the fire TV Cube is the most premium

1566
01:17:11,439 --> 01:17:15,479
Speaker 1: fire TV device that Amazon makes, and they make you

1567
01:17:15,479 --> 01:17:16,760
Speaker 1: buy another remote.

1568
01:17:16,360 --> 01:17:18,200
Speaker 2: For what thirty five bucks?

1569
01:17:18,880 --> 01:17:19,080
Speaker 6: Yep.

1570
01:17:19,560 --> 01:17:21,519
Speaker 1: But it's a great remote because it lights up, so

1571
01:17:21,560 --> 01:17:23,639
Speaker 1: if you want to light up remote in the dark,

1572
01:17:24,080 --> 01:17:26,240
Speaker 1: it's easier to see the keys. You can also program

1573
01:17:26,320 --> 01:17:28,240
Speaker 1: the keys too. Aren't there two like hot keys you

1574
01:17:28,280 --> 01:17:29,639
Speaker 1: can program?

1575
01:17:30,120 --> 01:17:35,040
Speaker 6: That's correct, So anyway, that's cool. Yeah, well the other

1576
01:17:35,240 --> 01:17:37,960
Speaker 6: they're kind of abate in the ad. What thing is

1577
01:17:38,080 --> 01:17:43,240
Speaker 6: is that the there's four buttons down below the that

1578
01:17:44,520 --> 01:17:47,280
Speaker 6: you know, the different services.

1579
01:17:46,680 --> 01:17:52,160
Speaker 2: That that yeah, yep, Prime Video, Netflix.

1580
01:17:51,720 --> 01:17:54,920
Speaker 6: If you order if you order a new remote, well,

1581
01:17:54,960 --> 01:17:56,200
Speaker 6: I have different ones on it.

1582
01:17:57,160 --> 01:17:59,439
Speaker 1: Oh, so that you're saying that. So this is called

1583
01:17:59,439 --> 01:18:03,160
Speaker 1: the elect A Voice Remote Pro. That's the one with

1584
01:18:03,200 --> 01:18:05,599
Speaker 1: the back light, and it's got also has a remote

1585
01:18:05,680 --> 01:18:08,200
Speaker 1: finder feature, so don't forget about that. You can actually

1586
01:18:08,760 --> 01:18:11,400
Speaker 1: locate this remote if it gets lost in the seat cushions.

1587
01:18:11,439 --> 01:18:13,920
Speaker 1: You can ask, I believe you just ask Alexa to

1588
01:18:14,200 --> 01:18:15,760
Speaker 1: find your remote, right and it'll ring it.

1589
01:18:16,560 --> 01:18:18,559
Speaker 6: Yeah, yeah, it'll ring and light up.

1590
01:18:18,880 --> 01:18:19,920
Speaker 2: Okay, So that's useful.

1591
01:18:19,960 --> 01:18:22,439
Speaker 1: But you're saying that the Prime Video, Netflix, Disney, and

1592
01:18:22,479 --> 01:18:25,560
Speaker 1: Hulu on this remote are different than the included remote.

1593
01:18:26,880 --> 01:18:30,240
Speaker 6: Than the remote, Like, I'm noting a problem with it.

1594
01:18:30,360 --> 01:18:33,799
Speaker 6: So I got a replacement remote because I thought maybe

1595
01:18:33,800 --> 01:18:39,880
Speaker 6: it was the remote, and I the it now has

1596
01:18:40,400 --> 01:18:45,160
Speaker 6: the bottomer doesn't have Hulu on it anymore. It now

1597
01:18:45,240 --> 01:18:49,880
Speaker 6: has Prime, Netflix, Direct TV and Peacock Direct TV.

1598
01:18:51,640 --> 01:18:54,720
Speaker 2: Yep, what is what is that? That's kind of weird.

1599
01:18:55,600 --> 01:18:58,120
Speaker 6: I'm sure it costs the money.

1600
01:18:58,320 --> 01:19:02,120
Speaker 1: That is really strange. Okay, well that's interesting. What can

1601
01:19:02,160 --> 01:19:02,680
Speaker 1: I help you with?

1602
01:19:04,240 --> 01:19:09,200
Speaker 6: Well, my problem is is that I am I'm kind

1603
01:19:09,240 --> 01:19:12,800
Speaker 6: of hard of hearings, so I use wireless headphones to

1604
01:19:12,840 --> 01:19:13,639
Speaker 6: connect to the TV.

1605
01:19:13,880 --> 01:19:15,360
Speaker 7: So go out?

1606
01:19:15,479 --> 01:19:16,760
Speaker 6: Do they go crazy?

1607
01:19:16,960 --> 01:19:17,240
Speaker 2: Sure?

1608
01:19:18,160 --> 01:19:25,519
Speaker 6: And the headphones that are any headphone that I've tried,

1609
01:19:25,560 --> 01:19:29,080
Speaker 6: and I've tried by the call of them under one

1610
01:19:29,160 --> 01:19:35,320
Speaker 6: hundred and fifty bucks that I've tried. He interferes with

1611
01:19:35,560 --> 01:19:43,400
Speaker 6: the operation of the remote. You can't you can't use

1612
01:19:43,439 --> 01:19:47,439
Speaker 6: your navigation controls. You can't. You know how you push

1613
01:19:47,520 --> 01:19:50,680
Speaker 6: the blue button and give it likes to command, You

1614
01:19:50,800 --> 01:19:53,240
Speaker 6: can't do that. It won't function correctly.

1615
01:19:54,280 --> 01:19:54,519
Speaker 2: Huh.

1616
01:19:54,600 --> 01:19:57,320
Speaker 1: When you have these when you have these Bluetooth are

1617
01:19:57,320 --> 01:19:59,200
Speaker 1: they earbuds or are they headphones?

1618
01:20:00,400 --> 01:20:01,479
Speaker 6: They're over the ear head?

1619
01:20:01,600 --> 01:20:03,200
Speaker 2: Okay? And what brand are they.

1620
01:20:04,960 --> 01:20:05,480
Speaker 8: Any?

1621
01:20:05,920 --> 01:20:08,839
Speaker 6: All different kinds of brands. I've used the white ones,

1622
01:20:09,760 --> 01:20:14,559
Speaker 6: I've used the ad of fires. The first one that

1623
01:20:14,600 --> 01:20:19,719
Speaker 6: I've found that works strap way decent is the Live

1624
01:20:20,000 --> 01:20:24,439
Speaker 6: JBL six sixty. Okay, but they heard on my head.

1625
01:20:26,000 --> 01:20:30,360
Speaker 1: Yeah, So that's so if it's not one thing, it's another.

1626
01:20:31,600 --> 01:20:31,800
Speaker 8: Yeah.

1627
01:20:33,960 --> 01:20:39,400
Speaker 6: So I was curious if you had any ideas of

1628
01:20:39,960 --> 01:20:44,760
Speaker 6: headphones I could buy it weren't four hundred bucks?

1629
01:20:45,600 --> 01:20:48,759
Speaker 1: Well, I have I have not heard of this issue.

1630
01:20:48,840 --> 01:20:54,120
Speaker 1: With the Fire TV Cube. We use Bluetooth headphones with

1631
01:20:54,200 --> 01:20:56,320
Speaker 1: it and I have not had an issue. I'm going

1632
01:20:56,400 --> 01:20:59,840
Speaker 1: to go back and retest because we use my kid

1633
01:20:59,880 --> 01:21:02,320
Speaker 1: you us as headphones to listen and I haven't heard

1634
01:21:02,360 --> 01:21:03,040
Speaker 1: of any issues.

1635
01:21:03,120 --> 01:21:05,479
Speaker 2: So that's it's this is the first I'm hearing of this.

1636
01:21:06,040 --> 01:21:09,360
Speaker 1: So what I would say number one is I would

1637
01:21:09,439 --> 01:21:12,439
Speaker 1: try to just make sure all the software is up

1638
01:21:12,439 --> 01:21:15,880
Speaker 1: to date on the Fire TV Cube, because you know,

1639
01:21:15,920 --> 01:21:18,080
Speaker 1: there could be something that they updated and it just

1640
01:21:18,120 --> 01:21:18,759
Speaker 1: works better.

1641
01:21:19,200 --> 01:21:20,599
Speaker 2: So that would be the number one thing.

1642
01:21:20,680 --> 01:21:23,800
Speaker 1: And with the Fire TV Cube sometimes they update the

1643
01:21:23,840 --> 01:21:27,280
Speaker 1: software and automatically and sometimes there is an update available,

1644
01:21:27,640 --> 01:21:30,120
Speaker 1: so just be sure to go into the settings and

1645
01:21:30,880 --> 01:21:34,040
Speaker 1: you know, search around for the software update and just

1646
01:21:34,080 --> 01:21:35,960
Speaker 1: make sure that these software is up to date. So

1647
01:21:36,000 --> 01:21:38,320
Speaker 1: that's the first thing that I would do, and then

1648
01:21:38,360 --> 01:21:41,160
Speaker 1: of course i'd restart the cube just to make sure

1649
01:21:41,160 --> 01:21:44,240
Speaker 1: that everything is going well. And when it comes to headphones,

1650
01:21:44,280 --> 01:21:47,680
Speaker 1: I mean for an update, for a you know, a recommendation,

1651
01:21:48,320 --> 01:21:51,680
Speaker 1: I would defer to the expert that we typically talked to,

1652
01:21:51,720 --> 01:21:54,320
Speaker 1: Lauren Dragon at Wirecutter. She's got a whole bunch of

1653
01:21:54,400 --> 01:21:58,840
Speaker 1: great picks for headphones. But the problem with headphones is

1654
01:21:58,880 --> 01:22:02,719
Speaker 1: they're very individual. You know, what may fit your ears

1655
01:22:02,800 --> 01:22:05,519
Speaker 1: and feel comfortable may not feel comfortable in someone else's ears.

1656
01:22:05,560 --> 01:22:07,400
Speaker 1: So it's going to be a bit of a you know,

1657
01:22:07,439 --> 01:22:09,040
Speaker 1: you're just gonna have to try them and see if

1658
01:22:09,080 --> 01:22:13,320
Speaker 1: they work. But her picks, and you want something that's

1659
01:22:13,360 --> 01:22:17,080
Speaker 1: not super duper expensive, but she's got a pick that

1660
01:22:17,280 --> 01:22:21,080
Speaker 1: is the one More Sono Flow best budget headphones for

1661
01:22:21,160 --> 01:22:24,280
Speaker 1: around one hundred dollars. Again it's called the one More

1662
01:22:24,560 --> 01:22:27,840
Speaker 1: Sono Flow. So those might be a good choice if

1663
01:22:27,880 --> 01:22:34,080
Speaker 1: you want noise cancelation. The anchor noise canceling headphones are

1664
01:22:34,080 --> 01:22:39,240
Speaker 1: pretty highly regarded. The Soundcore they're called, and let's see

1665
01:22:39,240 --> 01:22:43,120
Speaker 1: there that I believe it's Q twenties and those I mean,

1666
01:22:43,120 --> 01:22:44,639
Speaker 1: if you look at the ratings on Amazon.

1667
01:22:44,880 --> 01:22:46,439
Speaker 2: I've recommended these to a few people.

1668
01:22:46,479 --> 01:22:50,120
Speaker 1: Those are forty five bucks and they have sixty six

1669
01:22:50,160 --> 01:22:53,120
Speaker 1: thousand ratings four and a half stars, and they're on

1670
01:22:53,200 --> 01:22:55,720
Speaker 1: sale right now for forty five bucks. Now, the good

1671
01:22:55,720 --> 01:22:57,599
Speaker 1: news is if you buy these and they don't fit,

1672
01:22:57,720 --> 01:23:01,680
Speaker 1: you don't like them, you can return them. But the interference,

1673
01:23:01,760 --> 01:23:04,000
Speaker 1: if you're getting that with a lot of different headphones.

1674
01:23:05,160 --> 01:23:07,200
Speaker 1: It's odd because you would think that this would be

1675
01:23:07,200 --> 01:23:08,960
Speaker 1: a known issue with the fire Cube, and this is

1676
01:23:08,960 --> 01:23:11,720
Speaker 1: the first I'm hearing of it. So again, update the

1677
01:23:11,760 --> 01:23:14,960
Speaker 1: software check out, you know, just make sure that's all

1678
01:23:15,000 --> 01:23:18,000
Speaker 1: working and then maybe just try one of these pair

1679
01:23:18,000 --> 01:23:20,160
Speaker 1: of headphones and see if they're going to be better

1680
01:23:20,200 --> 01:23:23,160
Speaker 1: than what you've got. But that's the first I'm hearing

1681
01:23:23,160 --> 01:23:26,200
Speaker 1: of these issues. So Dan, thanks so much for calling

1682
01:23:26,240 --> 01:23:29,280
Speaker 1: in today. Appreciate it, and hopefully you get those things

1683
01:23:29,280 --> 01:23:29,760
Speaker 1: working again.

1684
01:23:29,840 --> 01:23:32,320
Speaker 2: Let me know on the website. Rich on tech Dot TV.

1685
01:23:33,640 --> 01:23:36,120
Speaker 1: Eighty eight rich one on one eight eight eight seven,

1686
01:23:36,200 --> 01:23:39,320
Speaker 1: four to two, four to one zero one. This is

1687
01:23:39,520 --> 01:23:44,120
Speaker 1: rich on Tech. Welcome back to rich On Tech. Rich

1688
01:23:44,200 --> 01:23:47,479
Speaker 1: DeMuro here talking technology at triple eight rich one on

1689
01:23:47,479 --> 01:23:50,240
Speaker 1: one eight eight eight seven four to two, four to

1690
01:23:50,320 --> 01:23:54,080
Speaker 1: one zero one. Well, California has solidified itself as the

1691
01:23:54,200 --> 01:24:00,639
Speaker 1: epicenter of self driving cars. Way Mo and GM Cruise

1692
01:24:00,800 --> 01:24:05,559
Speaker 1: are now allowed to offer paid autonomous vehicle services in

1693
01:24:05,640 --> 01:24:11,080
Speaker 1: San Francisco twenty four to seven, basically robotaxi services twenty

1694
01:24:11,120 --> 01:24:14,880
Speaker 1: four to seven. So this means that San Francisco is

1695
01:24:14,880 --> 01:24:19,160
Speaker 1: pretty much the center of the autonomous car industry. Now,

1696
01:24:19,160 --> 01:24:21,200
Speaker 1: as you might expect, not everyone was happy about this.

1697
01:24:21,280 --> 01:24:24,599
Speaker 1: There was a pretty contentious vote before they approved it.

1698
01:24:25,040 --> 01:24:26,720
Speaker 1: But now if you go to San Francisco, you can

1699
01:24:26,760 --> 01:24:30,519
Speaker 1: hail a Waimo or a Cruise just as you can

1700
01:24:30,680 --> 01:24:33,800
Speaker 1: and Uber with a human driving, except these cars have

1701
01:24:33,880 --> 01:24:35,920
Speaker 1: no drivers. They've got about five hundred of them on

1702
01:24:36,000 --> 01:24:39,760
Speaker 1: the street. Waimo is allowed to drive it up to

1703
01:24:39,800 --> 01:24:42,599
Speaker 1: sixty five miles an hour, Cruise is limited to thirty

1704
01:24:42,600 --> 01:24:46,560
Speaker 1: five miles an hour in some weather conditions. As you

1705
01:24:46,640 --> 01:24:50,160
Speaker 1: might imagine, people are not happy. Some people are worried

1706
01:24:50,160 --> 01:24:52,840
Speaker 1: about these cars just stopping the middle of the streeting

1707
01:24:53,520 --> 01:24:57,519
Speaker 1: obstructing emergency vehicles. Other people that support this say, hey,

1708
01:24:57,760 --> 01:25:01,760
Speaker 1: this is jobs, this is a positive ECONO impact. There's

1709
01:25:01,800 --> 01:25:06,920
Speaker 1: also another article about people summoning these cars and how

1710
01:25:06,920 --> 01:25:09,559
Speaker 1: do we say this nicely? Doing things in the back

1711
01:25:09,640 --> 01:25:13,920
Speaker 1: seat because there's no one in the front seat. So

1712
01:25:14,680 --> 01:25:21,080
Speaker 1: that's interesting. That was an article today. Boo, are you

1713
01:25:21,240 --> 01:25:23,320
Speaker 1: saying you think that's a good thing. I don't want

1714
01:25:23,320 --> 01:25:28,320
Speaker 1: to be in that seat after these people. This was

1715
01:25:28,360 --> 01:25:31,160
Speaker 1: an article in the San Francisco Standard. I haven't heard

1716
01:25:31,160 --> 01:25:33,400
Speaker 1: of the San Francisco Standard until I read this article,

1717
01:25:33,439 --> 01:25:36,760
Speaker 1: but now I know all about it. And it didn't

1718
01:25:36,800 --> 01:25:39,920
Speaker 1: go into, you know, specific details, but let's just say, yeah,

1719
01:25:40,080 --> 01:25:42,600
Speaker 1: that's an interesting thing. I wouldn't have thought of, but

1720
01:25:42,760 --> 01:25:44,720
Speaker 1: now I know, and I can't get out of my head.

1721
01:25:45,920 --> 01:25:50,400
Speaker 1: Speaking of electric cars, GM has unveiled the twenty twenty

1722
01:25:50,479 --> 01:25:56,519
Speaker 1: five Cadillac Escalade IQ. Yeah, twenty twenty five Cadillac Escalate

1723
01:25:56,600 --> 01:25:59,960
Speaker 1: IQ is the first ever all electric full size su

1724
01:26:00,240 --> 01:26:03,960
Speaker 1: from Cadillac. They've got the lyric, but this is like, okay, lyric,

1725
01:26:04,080 --> 01:26:09,679
Speaker 1: hold my beer, I'm the Cadillac Escalate. I mean four

1726
01:26:09,760 --> 01:26:12,639
Speaker 1: hundred and fifty miles on a full charge. It's got

1727
01:26:12,640 --> 01:26:18,960
Speaker 1: this cool fifty five inch diagonal display inside supercrus driver assistance,

1728
01:26:19,000 --> 01:26:21,520
Speaker 1: which basically lets it drive by itself on the freeways

1729
01:26:21,960 --> 01:26:25,559
Speaker 1: or highways. Plus bi directional charging, which means you can

1730
01:26:25,640 --> 01:26:27,680
Speaker 1: charge your house or I guess power your house with

1731
01:26:27,720 --> 01:26:30,559
Speaker 1: this thing. It's built on the Ultium platform, which is

1732
01:26:30,560 --> 01:26:32,519
Speaker 1: what GM is now pushing as their new kind of

1733
01:26:32,560 --> 01:26:36,439
Speaker 1: battery technology. Seven hundred and fifty horse power. It can

1734
01:26:36,439 --> 01:26:38,679
Speaker 1: go from zero to sixty and less than five seconds.

1735
01:26:38,720 --> 01:26:42,120
Speaker 1: And this is this a big boy, So that's saying

1736
01:26:42,120 --> 01:26:44,160
Speaker 1: a lot seven hundred and eighty five pounds of torque.

1737
01:26:45,240 --> 01:26:49,400
Speaker 1: Let's see what else supports? Eight hundred vault DC fast charging.

1738
01:26:50,160 --> 01:26:51,800
Speaker 1: You can get up to one hundred miles of range

1739
01:26:51,800 --> 01:26:54,800
Speaker 1: in ten minutes. And it's got all the you know,

1740
01:26:54,920 --> 01:26:58,800
Speaker 1: GM technology stuff. Let's see starting price. Here we go,

1741
01:26:59,400 --> 01:27:03,920
Speaker 1: one hundred and thirty grand. All right, lost my interest.

1742
01:27:05,320 --> 01:27:08,679
Speaker 1: These things are not cheap, but they're beautiful. The last

1743
01:27:08,680 --> 01:27:10,680
Speaker 1: time I drove an escalade the gas version, I mean

1744
01:27:10,680 --> 01:27:12,919
Speaker 1: these things are they're like, they're amazing.

1745
01:27:14,040 --> 01:27:14,200
Speaker 5: Uh.

1746
01:27:14,600 --> 01:27:16,200
Speaker 1: The only thing that would keep me from getting this

1747
01:27:16,280 --> 01:27:19,040
Speaker 1: besides the price, there's no car play or Android Auto.

1748
01:27:19,080 --> 01:27:22,800
Speaker 1: According to the Verge, it will use Google's infotainment, which

1749
01:27:22,800 --> 01:27:26,160
Speaker 1: I'm sure is fine, but I'll be honest. So you know,

1750
01:27:26,240 --> 01:27:29,400
Speaker 1: my car doesn't have Android Auto or car Play. And

1751
01:27:29,520 --> 01:27:31,240
Speaker 1: because I you know, my car had the hit and run,

1752
01:27:31,280 --> 01:27:33,880
Speaker 1: it's been in the shop for six weeks. I've had

1753
01:27:34,160 --> 01:27:37,040
Speaker 1: a rental with Android Auto and car Play and it's

1754
01:27:37,040 --> 01:27:39,240
Speaker 1: just so nice, so nice to have.

1755
01:27:41,520 --> 01:27:46,760
Speaker 2: John is in Alhambra. John, you're on with Rich. I'm

1756
01:27:46,760 --> 01:27:48,000
Speaker 2: doing fantastic. What's up?

1757
01:27:48,680 --> 01:27:50,439
Speaker 12: Well, I'm calling a new gush that I call her

1758
01:27:50,479 --> 01:27:53,400
Speaker 12: with thee printer. Sure I do that as long as

1759
01:27:53,439 --> 01:27:55,960
Speaker 12: it's not doing any type of facialty printing anything like that.

1760
01:27:56,040 --> 01:27:58,040
Speaker 9: Since you're looking to the epstin.

1761
01:27:57,720 --> 01:28:01,360
Speaker 12: Aco tank, which comes with four bottles of me Epsen,

1762
01:28:01,400 --> 01:28:03,599
Speaker 12: has ustimmitted that those bottles of beink for a regular

1763
01:28:03,680 --> 01:28:06,640
Speaker 12: user with the last two years, so he could use that,

1764
01:28:06,920 --> 01:28:09,559
Speaker 12: but the refills for another two years with the bean,

1765
01:28:09,840 --> 01:28:12,600
Speaker 12: which is another four bottles. There's only fifty bucks.

1766
01:28:12,880 --> 01:28:13,920
Speaker 2: Oh it's pretty.

1767
01:28:14,080 --> 01:28:16,840
Speaker 12: You also get it at someone like at Costco. They

1768
01:28:16,880 --> 01:28:18,840
Speaker 12: give you the four bottles of ink and then they

1769
01:28:18,840 --> 01:28:21,599
Speaker 12: fill an additional set as a member of four more

1770
01:28:21,600 --> 01:28:24,240
Speaker 12: bottles of beank. So you have four years of bottles

1771
01:28:24,280 --> 01:28:25,120
Speaker 12: for that same price.

1772
01:28:25,400 --> 01:28:27,040
Speaker 2: Wow, that's what I love about Costco.

1773
01:28:27,080 --> 01:28:29,120
Speaker 1: And you you know you've got to pay for your membership,

1774
01:28:29,320 --> 01:28:30,960
Speaker 1: but they always give you like a little bit extra,

1775
01:28:31,080 --> 01:28:32,640
Speaker 1: you know, like anything you buy there, you're going to

1776
01:28:32,680 --> 01:28:34,839
Speaker 1: get like a bigger size or like a little something.

1777
01:28:35,200 --> 01:28:37,040
Speaker 2: So have you used this printer and you like it?

1778
01:28:37,120 --> 01:28:38,200
Speaker 2: You you vouched for it.

1779
01:28:39,240 --> 01:28:43,120
Speaker 12: Yes, there's not a problem. They were great direction limp

1780
01:28:43,400 --> 01:28:45,760
Speaker 12: and you know Costco beats up all their stuff and

1781
01:28:46,120 --> 01:28:47,240
Speaker 12: like what you said, upo at Costco.

1782
01:28:47,360 --> 01:28:48,880
Speaker 6: Let me think about it.

1783
01:28:48,880 --> 01:28:51,559
Speaker 12: It's eighteen cents a day for a person. If you

1784
01:28:51,560 --> 01:28:53,360
Speaker 12: get two cards, it's five hours a month. So how

1785
01:28:53,360 --> 01:28:53,960
Speaker 12: can you go wrong?

1786
01:28:54,080 --> 01:28:54,200
Speaker 3: Right?

1787
01:28:54,280 --> 01:28:55,400
Speaker 12: The maybe is going to be.

1788
01:28:55,360 --> 01:28:56,200
Speaker 6: Worth it all the time.

1789
01:28:56,439 --> 01:28:58,240
Speaker 1: Yeah, well except for the fact that when I go

1790
01:28:58,280 --> 01:29:00,640
Speaker 1: to Costco, I always spend more than I think.

1791
01:29:00,360 --> 01:29:01,000
Speaker 2: So I don't know.

1792
01:29:01,320 --> 01:29:07,880
Speaker 1: Sometime sometimes I've actually exited Costco once with buying one thing,

1793
01:29:07,920 --> 01:29:09,800
Speaker 1: and I was so proud of myself. I posted it

1794
01:29:09,840 --> 01:29:13,160
Speaker 1: on my Instagram because that is no easy feat. John,

1795
01:29:13,160 --> 01:29:14,040
Speaker 1: thanks so much for calling.

1796
01:29:14,120 --> 01:29:14,280
Speaker 9: There.

1797
01:29:14,280 --> 01:29:15,960
Speaker 1: You have it, epson Eco Tank. If you want to

1798
01:29:16,000 --> 01:29:18,759
Speaker 1: save money and refill yourself, you're like your own little

1799
01:29:19,520 --> 01:29:23,240
Speaker 1: printer professor, refilling your inc All right, coming up, Caleb

1800
01:29:23,360 --> 01:29:27,040
Speaker 1: Dennison is going to talk best TVs for your money.

1801
01:29:27,280 --> 01:29:32,160
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

1802
01:29:32,280 --> 01:29:36,040
Speaker 1: Rich Demiro here talk in technology with you. And I'm

1803
01:29:36,200 --> 01:29:41,160
Speaker 1: very excited for my next guest. Caleb Dennison is editor

1804
01:29:41,280 --> 01:29:44,640
Speaker 1: at large at Digital Trends and we are going to

1805
01:29:44,720 --> 01:29:48,760
Speaker 1: talk TVs. No it's not Super Bowl. No it's not

1806
01:29:49,840 --> 01:29:53,559
Speaker 1: Black Friday. It's just the summer. And you know what,

1807
01:29:53,600 --> 01:29:56,479
Speaker 1: I'm getting a lot of questions about TVs. Caleb, welcome

1808
01:29:56,479 --> 01:29:56,960
Speaker 1: to the show.

1809
01:29:57,760 --> 01:29:59,840
Speaker 2: Hey, thanks for having me. So you were on.

1810
01:29:59,720 --> 01:30:02,320
Speaker 1: One of the first shows and we were talking right

1811
01:30:02,360 --> 01:30:05,639
Speaker 1: after ces Has anything changed since then?

1812
01:30:07,360 --> 01:30:09,920
Speaker 11: Well, most of what's changed is that I've had an

1813
01:30:09,920 --> 01:30:14,280
Speaker 11: opportunity to actually get these TVs that we talked about before.

1814
01:30:15,400 --> 01:30:18,240
Speaker 11: I've actually got them in my lab. I've been able

1815
01:30:18,240 --> 01:30:21,320
Speaker 11: to test them and experience them on the long term,

1816
01:30:21,400 --> 01:30:25,559
Speaker 11: and so all the promises and dreams that come along

1817
01:30:25,640 --> 01:30:28,639
Speaker 11: with seeing the fancy, flashy new stuff at CEES has

1818
01:30:29,160 --> 01:30:32,559
Speaker 11: become sort of more real and tangible. And you know,

1819
01:30:32,600 --> 01:30:34,840
Speaker 11: I've been able to go through these things, poke some

1820
01:30:34,880 --> 01:30:37,040
Speaker 11: holes in them, learn what I like, learn what I

1821
01:30:37,080 --> 01:30:40,880
Speaker 11: don't like, and you know, get a feel for what's

1822
01:30:41,160 --> 01:30:44,160
Speaker 11: really good out there and worth the attention.

1823
01:30:44,479 --> 01:30:46,280
Speaker 2: And one of these things that we saw at CES.

1824
01:30:46,360 --> 01:30:48,400
Speaker 1: And I don't expect anyone listening to actually buy this,

1825
01:30:48,520 --> 01:30:49,960
Speaker 1: but I just want to talk about it because it

1826
01:30:50,000 --> 01:30:54,000
Speaker 1: will become, you know, probably commonplace in the future. But

1827
01:30:54,120 --> 01:30:58,200
Speaker 1: this LG signature O led M ninety seven inch wireless

1828
01:30:58,240 --> 01:31:01,280
Speaker 1: TV for thirty grand. You got some hands on time

1829
01:31:01,320 --> 01:31:02,560
Speaker 1: with this thing, huh?

1830
01:31:03,080 --> 01:31:05,599
Speaker 11: I did I actually have one on its way to

1831
01:31:05,640 --> 01:31:09,320
Speaker 11: me right now? We're very excited about Yes, yes, yes, yes,

1832
01:31:09,320 --> 01:31:11,720
Speaker 11: I'll be one of I'm one of the fortunate few

1833
01:31:11,840 --> 01:31:15,200
Speaker 11: to actually get one from LG for you know, long

1834
01:31:15,280 --> 01:31:18,960
Speaker 11: term testing. I should mention though the ninety seven inch

1835
01:31:19,120 --> 01:31:22,320
Speaker 11: one is perhaps the most exciting because it's so huge,

1836
01:31:22,320 --> 01:31:24,160
Speaker 11: and of course it's got a price tag to match,

1837
01:31:24,200 --> 01:31:27,479
Speaker 11: but there is also an eighty three inch and a

1838
01:31:27,600 --> 01:31:31,160
Speaker 11: seventy seven inch version of this wireless oh led TV,

1839
01:31:32,280 --> 01:31:35,760
Speaker 11: and so that makes it a little more attainable. I mean,

1840
01:31:35,760 --> 01:31:38,280
Speaker 11: it still costs a pretty penny, but there are some,

1841
01:31:38,600 --> 01:31:42,639
Speaker 11: you know, not gargantuine sizes that are a little bit more.

1842
01:31:42,840 --> 01:31:46,320
Speaker 11: I won't say affordable, but maybe a little more unattainable.

1843
01:31:45,880 --> 01:31:48,320
Speaker 1: Well compared to the thirty thousand. I mean, I thought

1844
01:31:48,320 --> 01:31:50,280
Speaker 1: this was a typo because it said the eighty three

1845
01:31:50,320 --> 01:31:53,160
Speaker 1: inches eight grand and the seventy seven inches five grand.

1846
01:31:53,160 --> 01:31:56,160
Speaker 2: Are those prices correct? That is correct?

1847
01:31:56,280 --> 01:31:59,439
Speaker 1: I mean, so that's like way more reasonable than thirty thousand.

1848
01:31:59,439 --> 01:32:01,200
Speaker 1: Not that I'm gonna been eight thousand on a TV,

1849
01:32:01,320 --> 01:32:03,320
Speaker 1: but five thousand, I think is you know, if you

1850
01:32:03,360 --> 01:32:06,360
Speaker 1: want something that you know clearly this is cutting edge,

1851
01:32:06,560 --> 01:32:09,160
Speaker 1: but this is a TV that uses this a zero

1852
01:32:09,240 --> 01:32:11,920
Speaker 1: connect box that you can put anywhere in your room.

1853
01:32:11,960 --> 01:32:15,000
Speaker 1: You connect everything to that and then it wirelessly transmits

1854
01:32:15,000 --> 01:32:15,960
Speaker 1: the signal to the TV.

1855
01:32:16,320 --> 01:32:19,559
Speaker 2: Does a signal look good? It looks great.

1856
01:32:20,360 --> 01:32:24,320
Speaker 11: It is indistinguishable so far as I've seen thus far

1857
01:32:25,040 --> 01:32:27,559
Speaker 11: from you know, having an HBU my cable you know,

1858
01:32:27,640 --> 01:32:30,360
Speaker 11: running into your TV. So yeah, you've got it right.

1859
01:32:30,400 --> 01:32:33,759
Speaker 11: You connect your Xbox or PlayStation, your Blu ray player

1860
01:32:33,760 --> 01:32:37,080
Speaker 11: if you still got one of those cable box whatever,

1861
01:32:37,400 --> 01:32:40,880
Speaker 11: you connect it to this little black box and as

1862
01:32:40,920 --> 01:32:43,320
Speaker 11: long as you've got it within about thirty feet and

1863
01:32:43,360 --> 01:32:45,439
Speaker 11: it's got line of sight, you know, once you start

1864
01:32:45,439 --> 01:32:49,000
Speaker 11: going around corners or hiding in a closet. That'll knock

1865
01:32:49,040 --> 01:32:51,880
Speaker 11: down the range a little bit, but sure enough, you know,

1866
01:32:52,600 --> 01:32:55,759
Speaker 11: full four K resolution up to one hundred and twenty hertz.

1867
01:32:55,760 --> 01:32:58,240
Speaker 11: It'll do all the stuff the new game consoles can do,

1868
01:32:59,320 --> 01:33:02,240
Speaker 11: and it just be that video signal wirelessly. And the

1869
01:33:02,280 --> 01:33:04,600
Speaker 11: idea there is that, Like, I think there are a

1870
01:33:04,640 --> 01:33:07,479
Speaker 11: lot of folks who are getting more comfortable with installing

1871
01:33:07,520 --> 01:33:11,400
Speaker 11: their own TVs. And everything's finding good as long as

1872
01:33:11,400 --> 01:33:13,680
Speaker 11: you've got a power out let nearby. But then what

1873
01:33:13,720 --> 01:33:15,800
Speaker 11: do you do with those HDMI cables? Like, how do

1874
01:33:15,840 --> 01:33:19,160
Speaker 11: you get them up to the TV without seeing these

1875
01:33:19,320 --> 01:33:22,720
Speaker 11: cables running up to your TV? That usually requires you know,

1876
01:33:22,800 --> 01:33:26,559
Speaker 11: drilling holes and drywall and running conduit and phishing things through.

1877
01:33:27,360 --> 01:33:29,360
Speaker 11: Not an easy thing for folks to do, which is

1878
01:33:29,360 --> 01:33:33,040
Speaker 11: why most folks hire professionals to do that. That professional

1879
01:33:33,080 --> 01:33:38,880
Speaker 11: service costs a decent chunk of money. So you can

1880
01:33:38,920 --> 01:33:41,840
Speaker 11: either pay a professional to run out your wires for you,

1881
01:33:42,080 --> 01:33:44,439
Speaker 11: or you could go with this wireless O lead TV.

1882
01:33:44,800 --> 01:33:45,320
Speaker 2: There you go.

1883
01:33:45,520 --> 01:33:47,320
Speaker 1: All right, let's talk about some of the TVs that

1884
01:33:47,360 --> 01:33:52,000
Speaker 1: are more attainable that people might get. LED versus Mini

1885
01:33:52,240 --> 01:33:56,160
Speaker 1: LED versus O LAD. What's the deal?

1886
01:33:56,240 --> 01:33:56,439
Speaker 6: There.

1887
01:33:56,560 --> 01:33:58,759
Speaker 2: What's give me explain those three things?

1888
01:33:59,600 --> 01:34:02,720
Speaker 11: Okay, Well, OLEAD is is kind of special. It's not

1889
01:34:02,880 --> 01:34:06,839
Speaker 11: exactly new anymore. It's been around for you know, eleven

1890
01:34:06,920 --> 01:34:07,439
Speaker 11: years or so.

1891
01:34:07,640 --> 01:34:07,880
Speaker 2: Now.

1892
01:34:08,280 --> 01:34:12,439
Speaker 11: O Lead TVs have pixels that that basically make their

1893
01:34:12,479 --> 01:34:15,479
Speaker 11: own light. And the advantage there is that when you

1894
01:34:15,520 --> 01:34:19,360
Speaker 11: turn them off, they're they're perfectly black, pitch black, and

1895
01:34:19,400 --> 01:34:24,320
Speaker 11: that's what gets you just this amazing contrast, this super deep, luscious,

1896
01:34:24,520 --> 01:34:29,000
Speaker 11: rich looking picture. Also helps the TV be like ridiculously thin,

1897
01:34:29,200 --> 01:34:33,160
Speaker 11: like thinner than your iPhone thin. And you know, the

1898
01:34:33,200 --> 01:34:36,720
Speaker 11: picture quality is absolutely outstanding. Old has gotten brighter and

1899
01:34:36,760 --> 01:34:39,160
Speaker 11: brighter and brighter over the years, to the point now

1900
01:34:39,280 --> 01:34:44,200
Speaker 11: where you know, the the the advantage of the brightness

1901
01:34:44,240 --> 01:34:47,080
Speaker 11: that we saw from LED and many LED is kind

1902
01:34:47,080 --> 01:34:50,400
Speaker 11: of getting mitigated. The only drawback is that o LEED

1903
01:34:50,439 --> 01:34:54,240
Speaker 11: TVs are pretty pretty expensive. They come down a lot

1904
01:34:54,360 --> 01:34:57,639
Speaker 11: in price, but they're still a little bit a little

1905
01:34:57,800 --> 01:35:02,120
Speaker 11: bit expensive. So OLED TV I generally have the best

1906
01:35:02,160 --> 01:35:05,439
Speaker 11: picture quality that you can get, and so you pay

1907
01:35:05,479 --> 01:35:07,960
Speaker 11: a little bit of a premium for that. On the

1908
01:35:08,000 --> 01:35:11,120
Speaker 11: other side of the coin, we have LED or mini

1909
01:35:11,320 --> 01:35:15,920
Speaker 11: LED based sets, and these are actually LCD screens like

1910
01:35:15,960 --> 01:35:19,479
Speaker 11: they've always been, but the back light, the lights that

1911
01:35:19,520 --> 01:35:24,439
Speaker 11: they that shine through, the different layers, the color filter

1912
01:35:24,680 --> 01:35:26,680
Speaker 11: and whatnot. In order to get you a picture on

1913
01:35:26,760 --> 01:35:30,800
Speaker 11: the screen. With LED, it's a standard size LED light.

1914
01:35:30,920 --> 01:35:34,600
Speaker 11: But now we have these mini LEDs that are just

1915
01:35:34,680 --> 01:35:38,600
Speaker 11: like they sound. They're much much smaller LEDs and you

1916
01:35:38,640 --> 01:35:42,040
Speaker 11: can pack them in much tighter clusters and you can

1917
01:35:42,080 --> 01:35:45,080
Speaker 11: get more control over them, and all of that leads

1918
01:35:45,120 --> 01:35:49,479
Speaker 11: to you know, better contrast and higher brightness for L C,

1919
01:35:49,600 --> 01:35:54,400
Speaker 11: D TVs than than standard LED. At least that's the promise.

1920
01:35:55,320 --> 01:35:59,800
Speaker 11: That doesn't always bear out, you know, but it is

1921
01:35:59,840 --> 01:36:02,880
Speaker 11: a good advancement for the technology. And so you really

1922
01:36:02,880 --> 01:36:05,760
Speaker 11: have two camps. You've got O LED and then you've

1923
01:36:05,800 --> 01:36:09,800
Speaker 11: got LED or Mini LED and the mini LEDs that

1924
01:36:10,200 --> 01:36:13,240
Speaker 11: you know, try to get as close to OLED as

1925
01:36:13,280 --> 01:36:15,320
Speaker 11: they can. That's that's the idea.

1926
01:36:15,479 --> 01:36:15,840
Speaker 2: Got it?

1927
01:36:15,920 --> 01:36:18,680
Speaker 1: Okay, give me the quick because I want to get

1928
01:36:18,720 --> 01:36:21,840
Speaker 1: your picks. Give me the quick on the refresh rate,

1929
01:36:21,880 --> 01:36:23,760
Speaker 1: because I think people are tripped up by this. Do

1930
01:36:23,800 --> 01:36:25,639
Speaker 1: you get the sixty? Do you get the one twenty?

1931
01:36:26,600 --> 01:36:28,920
Speaker 1: Now I'm sure there's probably two forty out there. What's

1932
01:36:28,920 --> 01:36:30,120
Speaker 1: the deal with the refresh.

1933
01:36:29,840 --> 01:36:32,639
Speaker 11: Rate, well, you know, refresh rate.

1934
01:36:35,120 --> 01:36:36,120
Speaker 7: There's a couple of camps.

1935
01:36:36,160 --> 01:36:39,160
Speaker 11: So if you're big into playing video games, you know,

1936
01:36:39,200 --> 01:36:41,320
Speaker 11: if you want the best out of your Xbox or

1937
01:36:41,360 --> 01:36:45,759
Speaker 11: your PlayStation, you want the smoothest motion that you can get,

1938
01:36:46,760 --> 01:36:49,240
Speaker 11: then you want a high refresh rate TV one hundred

1939
01:36:49,240 --> 01:36:52,439
Speaker 11: and twenty. We're now seeing TV's push up to one

1940
01:36:52,520 --> 01:36:56,840
Speaker 11: hundred and forty four hurts, even although anything higher than

1941
01:36:56,880 --> 01:36:59,800
Speaker 11: one twenty requires a fancy gaming PC.

1942
01:37:00,120 --> 01:37:01,360
Speaker 2: To take advantage of.

1943
01:37:01,760 --> 01:37:05,639
Speaker 11: The latest gen game consoles push up to one hundred

1944
01:37:05,640 --> 01:37:08,360
Speaker 11: and twenty hurts. And not only that, but they can

1945
01:37:08,479 --> 01:37:12,360
Speaker 11: vary the refresh rates so that you know, they update

1946
01:37:12,400 --> 01:37:14,880
Speaker 11: the screen really fast when things are moving quickly on

1947
01:37:14,920 --> 01:37:17,240
Speaker 11: the screen, and then they kind of take their foot

1948
01:37:17,240 --> 01:37:21,360
Speaker 11: off the gas when you know the action's a little

1949
01:37:21,400 --> 01:37:27,080
Speaker 11: bit more docile, if you will. Most folks don't need

1950
01:37:28,200 --> 01:37:30,200
Speaker 11: more than one hundred and twenty hurts. Like I said,

1951
01:37:30,680 --> 01:37:33,960
Speaker 11: PC gamers might take advantage of something higher than that.

1952
01:37:34,320 --> 01:37:37,120
Speaker 11: I generally tell folks get one hundred and twenty hurts

1953
01:37:37,160 --> 01:37:41,719
Speaker 11: capable TV if you can, just because the advanced motion

1954
01:37:41,920 --> 01:37:45,160
Speaker 11: processing that is built into those TVs makes for a

1955
01:37:45,240 --> 01:37:50,800
Speaker 11: smoother looking picture when you're watching sports, sports in particular,

1956
01:37:51,000 --> 01:37:54,400
Speaker 11: a lot of fast camera pans going on, and a

1957
01:37:54,439 --> 01:37:56,920
Speaker 11: lot of fast action, and one hundred and twenty hurts

1958
01:37:56,920 --> 01:37:59,000
Speaker 11: TV is going to look a little bit cleaner and

1959
01:37:59,040 --> 01:38:02,040
Speaker 11: a little bit smoother. That doesn't mean that sixty hrtz

1960
01:38:02,680 --> 01:38:07,120
Speaker 11: TVs are poor by comparison, but what we found is

1961
01:38:07,160 --> 01:38:09,400
Speaker 11: that the better looking TVs, they just tend to have

1962
01:38:09,439 --> 01:38:13,320
Speaker 11: one hundred and twenty Hurts refresh rates. Now, okay, so

1963
01:38:13,400 --> 01:38:15,960
Speaker 11: if you're if you're shopping for something nicer, it's probably

1964
01:38:15,960 --> 01:38:17,360
Speaker 11: got one hundred and twenty hurts.

1965
01:38:17,120 --> 01:38:17,880
Speaker 2: Already got it.

1966
01:38:17,960 --> 01:38:19,880
Speaker 1: Okay, So let's uh, we got about a minute, so

1967
01:38:19,920 --> 01:38:21,600
Speaker 1: let's get into your pick. What's your top of the

1968
01:38:21,640 --> 01:38:23,120
Speaker 1: line O lead pick?

1969
01:38:24,640 --> 01:38:28,280
Speaker 11: Uh, it would have to be the lg G three Moon.

1970
01:38:29,800 --> 01:38:32,280
Speaker 11: There's two O leads I love. There's the LGG three

1971
01:38:32,360 --> 01:38:36,639
Speaker 11: O lead and then there's the Sony A ninety five

1972
01:38:36,960 --> 01:38:41,240
Speaker 11: L quantum dot O lead. Brand new technology, brand new TV.

1973
01:38:41,520 --> 01:38:45,920
Speaker 11: Just absolutely over the top awesome. I love it, expensive,

1974
01:38:45,960 --> 01:38:46,640
Speaker 11: but I love it.

1975
01:38:46,720 --> 01:38:49,600
Speaker 1: Okay, how about under one thousand dollars? I want to

1976
01:38:49,600 --> 01:38:51,800
Speaker 1: get your under one thousand, and then your budget, I

1977
01:38:51,800 --> 01:38:54,759
Speaker 1: guess your middle middle ground, and then your absolute budget.

1978
01:38:55,640 --> 01:38:58,920
Speaker 11: Okay, so middle ground, I would have to say, either

1979
01:38:59,000 --> 01:39:02,839
Speaker 11: the TCL Q M eight You can get a sixty

1980
01:39:02,880 --> 01:39:04,919
Speaker 11: five inch one of those for under one thousand dollars,

1981
01:39:05,040 --> 01:39:09,280
Speaker 11: or the High Sense U eight K also available in

1982
01:39:09,320 --> 01:39:12,519
Speaker 11: a sixty five inch for under one thousand dollars. And

1983
01:39:12,560 --> 01:39:16,160
Speaker 11: then when it comes to the budget, you can well,

1984
01:39:16,240 --> 01:39:19,920
Speaker 11: you can either buy a smaller screen size of those

1985
01:39:19,960 --> 01:39:22,800
Speaker 11: TVs I just mentioned, going down to a fifty five

1986
01:39:22,840 --> 01:39:25,240
Speaker 11: will save you some money, or if you want to

1987
01:39:25,280 --> 01:39:27,439
Speaker 11: stick with a sixty five and spend a little less,

1988
01:39:28,040 --> 01:39:31,000
Speaker 11: the same two manufacturers, rich, I'd say, take a look

1989
01:39:31,000 --> 01:39:36,720
Speaker 11: at the TCLQ seven or the High Sense U seven K.

1990
01:39:37,040 --> 01:39:39,880
Speaker 11: Both of those come in around you know, six to

1991
01:39:39,920 --> 01:39:42,160
Speaker 11: seven hundred dollars, and they looked fantastic.

1992
01:39:42,640 --> 01:39:46,200
Speaker 1: Wow, and brands like Samsung, I mean, I didn't hear

1993
01:39:46,200 --> 01:39:47,400
Speaker 1: any Samsung recommendations.

1994
01:39:47,439 --> 01:39:50,200
Speaker 2: I know a lot of people buy those. Are those Okay? Yeah,

1995
01:39:50,240 --> 01:39:50,800
Speaker 2: they're great.

1996
01:39:50,920 --> 01:39:54,360
Speaker 11: You know the thing about you know, Samsung and LG

1997
01:39:54,640 --> 01:39:57,920
Speaker 11: is that you know, you pay a premium for the brand,

1998
01:39:58,840 --> 01:40:01,200
Speaker 11: so you're just spending more money for the same tech

1999
01:40:01,760 --> 01:40:03,880
Speaker 11: than you would with the TCL or the High Sense.

2000
01:40:03,880 --> 01:40:07,040
Speaker 11: They're perfectly fine TVs, but when it comes to bang

2001
01:40:07,120 --> 01:40:10,519
Speaker 11: for your buck, TCL and High Sense are owning the

2002
01:40:10,600 --> 01:40:11,800
Speaker 11: game right now, all.

2003
01:40:11,800 --> 01:40:15,639
Speaker 1: Right, Caleb Dennison, Editor at Large at Digital Trends, Thanks

2004
01:40:15,640 --> 01:40:18,080
Speaker 1: so much for joining me today. I love hearing your

2005
01:40:18,080 --> 01:40:21,040
Speaker 1: recommendations because there are so many TVs out there, and

2006
01:40:21,120 --> 01:40:23,200
Speaker 1: just hearing what you pick because you test them all,

2007
01:40:24,080 --> 01:40:25,800
Speaker 1: you know, makes it so much easier for folks.

2008
01:40:25,800 --> 01:40:27,960
Speaker 2: Thanks for joining me today. It's my pleasure.

2009
01:40:28,040 --> 01:40:28,200
Speaker 1: Rich.

2010
01:40:28,240 --> 01:40:29,960
Speaker 2: Thank you all right, have a great one. I'll see

2011
01:40:30,120 --> 01:40:31,320
Speaker 2: ces all right.

2012
01:40:31,360 --> 01:40:36,000
Speaker 1: Coming up the feedback segment, all of your emails and

2013
01:40:36,479 --> 01:40:39,280
Speaker 1: things that you've sent me throughout the week right here

2014
01:40:39,439 --> 01:40:44,479
Speaker 1: on rich on Tech. Welcome back to rich On Tech.

2015
01:40:44,600 --> 01:40:46,960
Speaker 1: Rich DeMuro here hanging out with you. Closing out the

2016
01:40:46,960 --> 01:40:52,120
Speaker 1: show with the feedback segment. Bob sent an email saying, Hey, Rich,

2017
01:40:52,200 --> 01:40:55,320
Speaker 1: which app would you recommend to search for charging stations?

2018
01:40:55,360 --> 01:40:57,599
Speaker 1: I currently have a gas vehicle and want to purchase

2019
01:40:57,640 --> 01:40:59,479
Speaker 1: an electric car. I want to use an app to

2020
01:40:59,479 --> 01:41:02,439
Speaker 1: see if there are a sufficient number of charging stations

2021
01:41:02,479 --> 01:41:05,320
Speaker 1: where I go. Thanks Bob. Bob, I'll tell you the

2022
01:41:05,320 --> 01:41:07,880
Speaker 1: three that I like. The first is called a better

2023
01:41:08,600 --> 01:41:11,000
Speaker 1: route or route however you say a better route planner.

2024
01:41:11,680 --> 01:41:16,240
Speaker 1: This was actually just purchased. Oh gosh, who bought this purchased?

2025
01:41:17,120 --> 01:41:20,160
Speaker 1: I want to say Rivian. Yeah, Rivian bought this app,

2026
01:41:20,280 --> 01:41:22,640
Speaker 1: so you know it's good because Rivian bought it.

2027
01:41:23,160 --> 01:41:24,360
Speaker 2: So that's the first one I like.

2028
01:41:24,720 --> 01:41:27,320
Speaker 1: Then you've got charge Point, which you know they run

2029
01:41:27,360 --> 01:41:29,679
Speaker 1: a network of I mean any of the network of chargers,

2030
01:41:29,680 --> 01:41:33,599
Speaker 1: so like Eve, Electrify America, charge Point. Those are good

2031
01:41:33,600 --> 01:41:35,560
Speaker 1: if you're using those. And then the other one I

2032
01:41:35,640 --> 01:41:38,240
Speaker 1: really like is called plug Share, So if you'd search

2033
01:41:38,479 --> 01:41:42,639
Speaker 1: plug share, that's that has a pretty complete look at

2034
01:41:42,680 --> 01:41:44,040
Speaker 1: the different charging stations.

2035
01:41:44,120 --> 01:41:46,679
Speaker 2: So good question there. Let's see.

2036
01:41:46,680 --> 01:41:49,840
Speaker 1: Angie says, my charitable group lost it's Facebook administrator with

2037
01:41:49,920 --> 01:41:52,400
Speaker 1: no backup. Now we can't get in and update our site.

2038
01:41:52,439 --> 01:41:53,040
Speaker 2: What to do?

2039
01:41:53,800 --> 01:41:55,599
Speaker 1: I emailed back and said, what do you mean lost?

2040
01:41:55,680 --> 01:41:59,360
Speaker 1: And she said she died. Ooh, you got to get too.

2041
01:42:00,000 --> 01:42:03,880
Speaker 1: Now for this case, specifically, you've got to get You've

2042
01:42:03,880 --> 01:42:05,800
Speaker 1: got to get Facebook to help. You probably have to

2043
01:42:05,840 --> 01:42:08,600
Speaker 1: send them a death certificate and move this over to

2044
01:42:08,640 --> 01:42:11,280
Speaker 1: someone else's account. I'm sorry to hear this happened, but

2045
01:42:11,400 --> 01:42:16,000
Speaker 1: if you run a Facebook account as an admin, you've

2046
01:42:16,040 --> 01:42:18,200
Speaker 1: got like a Facebook page your business or something. It

2047
01:42:18,280 --> 01:42:20,320
Speaker 1: might be a good idea to add someone that you

2048
01:42:20,439 --> 01:42:24,120
Speaker 1: trust to be a secondary admin for situations like this

2049
01:42:24,320 --> 01:42:27,080
Speaker 1: and others. I've had people email me saying, oh, we

2050
01:42:27,160 --> 01:42:31,360
Speaker 1: had an employee quit and they ran the Facebook page. Well, yeah,

2051
01:42:31,360 --> 01:42:33,120
Speaker 1: I got to get in touch with that person because

2052
01:42:33,120 --> 01:42:35,360
Speaker 1: they're the only person that can get that for you.

2053
01:42:36,080 --> 01:42:37,240
Speaker 2: Travis says, Hey, Rich.

2054
01:42:37,080 --> 01:42:40,479
Speaker 1: I need an inexpensive program to view Adobe Illustrator files.

2055
01:42:40,520 --> 01:42:43,200
Speaker 1: I can use any OS platform, Thank you very much.

2056
01:42:44,360 --> 01:42:47,240
Speaker 1: You could just use Adobe Acrobat to do this. So

2057
01:42:48,160 --> 01:42:51,840
Speaker 1: you can just download Adobe Acrobat and it will figure

2058
01:42:51,840 --> 01:42:55,400
Speaker 1: it out for you. So, yeah, convert. They have an

2059
01:42:55,439 --> 01:43:01,439
Speaker 1: online converter, Adobe Acrobat Online AI two PDS converter and

2060
01:43:01,560 --> 01:43:04,800
Speaker 1: you just drag and drop the file in there and

2061
01:43:04,920 --> 01:43:08,200
Speaker 1: there you go. Adobe Illustrator will be converted into a PDF.

2062
01:43:08,280 --> 01:43:09,519
Speaker 1: You're not gonna be able to do a lot with that,

2063
01:43:09,640 --> 01:43:13,080
Speaker 1: but you can at least view it. Let's see here,

2064
01:43:13,080 --> 01:43:15,040
Speaker 1: can you give me some advice. We're sixty nine. My

2065
01:43:15,120 --> 01:43:17,400
Speaker 1: husband has never had a cell phone. He finally decided

2066
01:43:17,400 --> 01:43:20,000
Speaker 1: that he should have one for emergencies. I was thinking

2067
01:43:20,040 --> 01:43:22,800
Speaker 1: of getting him a simple flip phone no internet. I

2068
01:43:22,840 --> 01:43:24,519
Speaker 1: think it's I don't know if it's wiser to buy

2069
01:43:24,600 --> 01:43:27,120
Speaker 1: when you read get minutes with no specific carriers. I

2070
01:43:27,160 --> 01:43:29,360
Speaker 1: know the minutes expire after a certain amount of time.

2071
01:43:30,000 --> 01:43:33,559
Speaker 1: Any advice we much appreciated. Thanks in advance. I will

2072
01:43:33,600 --> 01:43:39,400
Speaker 1: recommend yes a flip phone, very simple at Walmart, Track Phone,

2073
01:43:39,640 --> 01:43:43,639
Speaker 1: Orbit Journey V bundle fifty bucks gives you a phone

2074
01:43:43,680 --> 01:43:46,840
Speaker 1: plus ninety days of service. It's a simple flip phone.

2075
01:43:46,920 --> 01:43:49,880
Speaker 1: I've got this at my house to test out, and

2076
01:43:50,120 --> 01:43:52,360
Speaker 1: it's great. It's just a flip phone. That's all it is.

2077
01:43:52,439 --> 01:43:54,600
Speaker 1: You dial numbers. I joked that I was going to

2078
01:43:54,600 --> 01:43:56,600
Speaker 1: give this to my kid for his first phone. He

2079
01:43:56,680 --> 01:43:59,000
Speaker 1: probably would not be happy with that. But check it

2080
01:43:59,000 --> 01:44:02,280
Speaker 1: out track Phone or Journey V, and then all you

2081
01:44:02,280 --> 01:44:04,400
Speaker 1: have to do is refill the minutes. I would buy

2082
01:44:04,560 --> 01:44:08,160
Speaker 1: minutes that last in at least ninety days, because that

2083
01:44:08,200 --> 01:44:10,719
Speaker 1: way you don't have to have them expire too much.

2084
01:44:12,040 --> 01:44:13,080
Speaker 2: Let's see comments.

2085
01:44:14,800 --> 01:44:17,040
Speaker 1: John says, I'm driving in my car and listening to

2086
01:44:17,040 --> 01:44:19,519
Speaker 1: your show on Extra one six three here in Atlanta.

2087
01:44:19,560 --> 01:44:21,519
Speaker 1: I heard the guy call in about getting a ransom

2088
01:44:21,560 --> 01:44:23,960
Speaker 1: note on his PC. I agree with your advice about

2089
01:44:24,280 --> 01:44:26,519
Speaker 1: starting the computer backup to see if the issue was

2090
01:44:26,520 --> 01:44:29,640
Speaker 1: still there. However, before doing that, he should disconnect his

2091
01:44:29,720 --> 01:44:32,320
Speaker 1: network cable so that the PC would not be online.

2092
01:44:32,840 --> 01:44:34,600
Speaker 1: Given that he said it was an old computer, I

2093
01:44:34,600 --> 01:44:36,720
Speaker 1: would have to assume he's still has hardwired. First time

2094
01:44:36,720 --> 01:44:39,639
Speaker 1: I heard your show today and I really liked it. John,

2095
01:44:39,680 --> 01:44:41,680
Speaker 1: Thanks so much for listening in Atlanta, and that is

2096
01:44:41,760 --> 01:44:44,439
Speaker 1: good advice. If you have sort of a ransom situation

2097
01:44:44,560 --> 01:44:47,840
Speaker 1: on your computer ransomware before you restart, it might be

2098
01:44:47,840 --> 01:44:50,519
Speaker 1: best to just unplug it, get your computer up and running,

2099
01:44:50,560 --> 01:44:52,719
Speaker 1: see what's going on, and then plug it back into

2100
01:44:52,720 --> 01:44:57,000
Speaker 1: the internet. Dave says, I noticed you recommended dban to someone.

2101
01:44:57,080 --> 01:44:59,680
Speaker 1: Dban is abandon where it has not been maintained in

2102
01:44:59,720 --> 01:45:02,479
Speaker 1: many It's full of bugs. It will not even boot

2103
01:45:02,479 --> 01:45:04,960
Speaker 1: on a UEFI only system, which is most of them.

2104
01:45:05,000 --> 01:45:05,559
Speaker 2: These days.

2105
01:45:05,960 --> 01:45:08,800
Speaker 1: There is a modern fork called en wipe and a

2106
01:45:08,840 --> 01:45:12,000
Speaker 1: bootable version called shred os. These are both on GitHub

2107
01:45:12,040 --> 01:45:15,280
Speaker 1: and maintained. D band should not be recommended these days.

2108
01:45:15,439 --> 01:45:17,720
Speaker 1: You can research these as well. Love your show, Rich

2109
01:45:17,760 --> 01:45:20,759
Speaker 1: as a longtime LEO listener, Dave, thanks for the feedback

2110
01:45:20,800 --> 01:45:24,280
Speaker 1: on that. I will stop recommending dban. So many people

2111
01:45:24,400 --> 01:45:26,240
Speaker 1: call in with like how to get rid of their

2112
01:45:26,280 --> 01:45:29,040
Speaker 1: hard drives or format their computer. It's tricky for the

2113
01:45:29,040 --> 01:45:31,280
Speaker 1: average person to do that. Even what you mentioned is very,

2114
01:45:31,360 --> 01:45:34,120
Speaker 1: very tricky. Ruth says, just want to say you do

2115
01:45:34,160 --> 01:45:36,920
Speaker 1: a super job. Thanks for including the personal stories. I

2116
01:45:36,960 --> 01:45:39,599
Speaker 1: listen to your podcast Saturday night when I couldn't sleep.

2117
01:45:40,000 --> 01:45:42,120
Speaker 1: I get a bit irritated when people call in with

2118
01:45:42,200 --> 01:45:45,320
Speaker 1: situations you can't really solve unless you're there. People are

2119
01:45:45,360 --> 01:45:48,679
Speaker 1: too cheap to call a technician, which is the reason

2120
01:45:48,720 --> 01:45:50,720
Speaker 1: I can't really listen to these home repair shows where

2121
01:45:50,800 --> 01:45:52,599
Speaker 1: you have to be there to know what's really going on.

2122
01:45:52,680 --> 01:45:53,360
Speaker 2: Same with tech.

2123
01:45:53,880 --> 01:45:56,400
Speaker 1: It's easy to leave out one small but important detail

2124
01:45:56,400 --> 01:45:58,960
Speaker 1: when describing a situation, but you do your best.

2125
01:45:59,040 --> 01:45:59,760
Speaker 2: Yes, I try.

2126
01:46:00,160 --> 01:46:02,960
Speaker 1: I know some of these situations are tough to diagnose

2127
01:46:03,000 --> 01:46:03,759
Speaker 1: over the phones.

2128
01:46:04,720 --> 01:46:06,240
Speaker 2: Let's see. JR says.

2129
01:46:06,240 --> 01:46:08,600
Speaker 1: I never emailed anyone before, but I just have to

2130
01:46:08,600 --> 01:46:10,800
Speaker 1: thank you for the Twitter x rant really shows the

2131
01:46:10,840 --> 01:46:12,040
Speaker 1: authenticity of your show.

2132
01:46:12,080 --> 01:46:13,200
Speaker 2: I really enjoy it.

2133
01:46:13,360 --> 01:46:16,000
Speaker 1: Just a couple of things, Oh, here we go, trim

2134
01:46:16,040 --> 01:46:18,839
Speaker 1: the interviews and about half the time, don't be political,

2135
01:46:19,000 --> 01:46:21,800
Speaker 1: and thanks for being genuine and keeping up the amazing work.

2136
01:46:22,240 --> 01:46:22,639
Speaker 2: JR.

2137
01:46:22,720 --> 01:46:26,880
Speaker 1: Thanks for the suggestions. Leani says, I've been listening since

2138
01:46:26,960 --> 01:46:30,479
Speaker 1: Leo left. You ever mentioned Linux as in what os Linux?

2139
01:46:30,560 --> 01:46:33,200
Speaker 1: This saves a lot of PCs from the landfill. I

2140
01:46:33,240 --> 01:46:36,280
Speaker 1: have not mentioned that, but I often mentioned Chrome OS Flex,

2141
01:46:36,280 --> 01:46:38,040
Speaker 1: which I think is a pretty good solution for a

2142
01:46:38,040 --> 01:46:40,920
Speaker 1: lot of people. And let's see, I probably have time

2143
01:46:41,040 --> 01:46:43,840
Speaker 1: for what another one? Steve says, Hey, Rich, you have

2144
01:46:43,880 --> 01:46:46,800
Speaker 1: a regular listener in Singapore. I listened over ALEXA. I'm

2145
01:46:46,840 --> 01:46:48,920
Speaker 1: a US person from LA but I've lived and worked

2146
01:46:48,920 --> 01:46:52,280
Speaker 1: in Asia for many years. He goes on to say,

2147
01:46:52,439 --> 01:46:55,120
Speaker 1: how the government there laid Oh, this is a great idea.

2148
01:46:55,120 --> 01:46:57,240
Speaker 1: They laid fiber to one hundred percent of households and

2149
01:46:57,360 --> 01:46:59,360
Speaker 1: opened it up to all the phone companies to fight

2150
01:46:59,400 --> 01:47:00,400
Speaker 1: over customers.

2151
01:47:01,200 --> 01:47:02,800
Speaker 2: That sounds like a good idea. They should do that

2152
01:47:02,840 --> 01:47:03,559
Speaker 2: here in the US.

2153
01:47:04,360 --> 01:47:06,360
Speaker 1: All right, Thanks Steve for listening all the way over

2154
01:47:06,400 --> 01:47:08,519
Speaker 1: there in Singapore. If I ever go there, I'll bring

2155
01:47:08,560 --> 01:47:08,840
Speaker 1: you up.

2156
01:47:08,920 --> 01:47:09,240
Speaker 2: All right.

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Speaker 1: If you can believe it, that's gonna do it. For

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01:47:10,880 --> 01:47:12,920
Speaker 1: this episode of the show. You can find links to

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Speaker 1: everything I mentioned on my website. Just go to richontech

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Speaker 1: dot tv. This is show number thirty two. If you're

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Speaker 1: looking in the show notes. I know we're just babies here,

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01:47:25,360 --> 01:47:27,719
Speaker 1: We're just growing up here. My name is rich Dimiro.

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Speaker 1: You can find me on social media at rich on tech.

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Speaker 1: Thanks so much for listening. There are so many ways

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Speaker 1: you can spend your time. I do appreciate you spending

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Speaker 1: it right here with me. Thanks to everyone who makes

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Speaker 1: this show possible. I'll talk to you real soon.