1 00:00:00,160 --> 00:00:06,360 Speaker 1: Well, I need somebody, not just anybody, you know, I 2 00:00:06,480 --> 00:00:10,720 Speaker 1: need someone Ron and Anian. You get outside of New Jersey, 3 00:00:10,760 --> 00:00:12,720 Speaker 1: the variety of cars shrinks down to the trucks and 4 00:00:12,880 --> 00:00:16,000 Speaker 1: SUVs and very little electric vehicles that I saw even 5 00:00:16,040 --> 00:00:17,920 Speaker 1: on the road traveling, I did not see a lot 6 00:00:17,920 --> 00:00:20,640 Speaker 1: of electric vehicles that car doctor. So I ended up 7 00:00:20,680 --> 00:00:24,639 Speaker 1: taking it back apart and putting that transmission control module in, 8 00:00:24,680 --> 00:00:26,320 Speaker 1: which is all part of the same, you know, just 9 00:00:26,520 --> 00:00:28,960 Speaker 1: on the Solinois pack, in the whole nine yard. That 10 00:00:29,160 --> 00:00:31,280 Speaker 1: ended up solving it. You know, life is good. So 11 00:00:31,680 --> 00:00:34,080 Speaker 1: cool thousand dollars got her back on the road and 12 00:00:34,200 --> 00:00:37,560 Speaker 1: cheaper than Welcome to the radio home of Ron and 13 00:00:37,640 --> 00:00:42,280 Speaker 1: Anian the Car Doctor, since this is where car owners 14 00:00:42,320 --> 00:00:46,760 Speaker 1: the world overturned to for their definitive opinion on automotive repair. 15 00:00:47,240 --> 00:00:50,040 Speaker 1: If your mechanics giving you a busy signal, pick up 16 00:00:50,040 --> 00:00:53,560 Speaker 1: the phone and call in the garage doors are open, 17 00:00:53,720 --> 00:00:55,920 Speaker 1: but I am here to take your call at eight five, 18 00:00:56,040 --> 00:01:03,240 Speaker 1: five five six, and now he is running. I want 19 00:01:03,240 --> 00:01:06,559 Speaker 1: to start the hour off talking to you about diagnosis 20 00:01:06,600 --> 00:01:11,440 Speaker 1: and the value of it and why it's so expensive, 21 00:01:11,480 --> 00:01:14,959 Speaker 1: and maybe it's so expensive is a good thing because 22 00:01:16,000 --> 00:01:18,120 Speaker 1: maybe it has to be expensive to be good. I 23 00:01:18,120 --> 00:01:21,399 Speaker 1: don't know. The conversation has been buzzing around in my 24 00:01:21,440 --> 00:01:22,920 Speaker 1: head for a while and it sort of came to 25 00:01:22,959 --> 00:01:27,680 Speaker 1: fruition this week at the shop. And here's how it unfolded. So, 26 00:01:28,280 --> 00:01:30,920 Speaker 1: you know, there's only there's only one thing I really 27 00:01:30,920 --> 00:01:33,600 Speaker 1: have to sell anybody, and that's time, okay, And it's 28 00:01:33,600 --> 00:01:36,200 Speaker 1: either time where I'm doing a physical repair or time 29 00:01:36,520 --> 00:01:39,520 Speaker 1: where I'm diagnosing something. And when I say me, I 30 00:01:39,560 --> 00:01:41,920 Speaker 1: mean the shop. You know, it's it's as as as 31 00:01:41,920 --> 00:01:43,840 Speaker 1: a business entity. You have to look at what it 32 00:01:43,920 --> 00:01:46,720 Speaker 1: is you're trying to do. You're exchanging dollars for minutes, 33 00:01:47,160 --> 00:01:51,360 Speaker 1: and contained within those minutes really is the value of 34 00:01:51,440 --> 00:01:53,800 Speaker 1: what you know, of what you've put into practice, of 35 00:01:53,840 --> 00:01:56,520 Speaker 1: what you've sat down and said, here's how I'm gonna 36 00:01:56,520 --> 00:01:58,520 Speaker 1: make it work, and here's what I'm gonna do to 37 00:01:58,560 --> 00:02:00,880 Speaker 1: complete the operation and and and be done with it. 38 00:02:00,920 --> 00:02:03,480 Speaker 1: You know, it's no different than any other store. I'm sure. Well, 39 00:02:03,520 --> 00:02:05,080 Speaker 1: I'd like to think that guy was running the bagel 40 00:02:05,120 --> 00:02:06,800 Speaker 1: stores this down and says, well, I've got to make 41 00:02:06,840 --> 00:02:08,960 Speaker 1: so many bagels in an hour, and then I've got 42 00:02:08,960 --> 00:02:10,680 Speaker 1: to sell so many of those bagels and they have 43 00:02:10,760 --> 00:02:12,480 Speaker 1: to cost me this and sell them for that, and 44 00:02:12,919 --> 00:02:17,320 Speaker 1: it's a business. It's gotten busy at the shop this year, 45 00:02:17,440 --> 00:02:19,560 Speaker 1: very busy at the shop, more so than any other 46 00:02:19,600 --> 00:02:21,640 Speaker 1: time that I can remember in recent history. Maybe the 47 00:02:21,680 --> 00:02:24,959 Speaker 1: eighties or the seventies were this busy, and I wasn't 48 00:02:25,000 --> 00:02:26,919 Speaker 1: really there in the seventies the eighties, So how to 49 00:02:26,960 --> 00:02:28,840 Speaker 1: be the eighties when I remember being this busy Because 50 00:02:28,880 --> 00:02:31,160 Speaker 1: there's no cars out there for you, there's nothing out 51 00:02:31,160 --> 00:02:33,640 Speaker 1: there for you to buy. There's a vehicle shortage. We 52 00:02:33,680 --> 00:02:35,920 Speaker 1: know that there's no there's no mystery to that, and 53 00:02:36,160 --> 00:02:37,720 Speaker 1: we're not gonna get into the house and the wise. 54 00:02:37,760 --> 00:02:40,040 Speaker 1: I've got my own theories, but that's, you know, not 55 00:02:40,120 --> 00:02:43,679 Speaker 1: what this is about. So you know, I've got a 56 00:02:43,760 --> 00:02:45,640 Speaker 1: limit how much I get on the phone. I've got 57 00:02:45,720 --> 00:02:47,320 Speaker 1: a limit getting on the phone. I've got a limit, 58 00:02:47,720 --> 00:02:51,600 Speaker 1: you know, down to what's the payback? Is there a payback? 59 00:02:51,600 --> 00:02:53,480 Speaker 1: And it's not. I'm not trying to pinch pennies and 60 00:02:53,520 --> 00:02:55,840 Speaker 1: count Nichols and diamonds, but I'm trying to be effective 61 00:02:55,880 --> 00:02:59,160 Speaker 1: and efficient. And that's really what order repairs about it 62 00:02:59,360 --> 00:03:01,400 Speaker 1: A lot of the time, right, the more efficient and 63 00:03:01,440 --> 00:03:03,600 Speaker 1: effective I am. The better it is for you because 64 00:03:04,360 --> 00:03:08,680 Speaker 1: you get a good repair, usually at a lower cost. 65 00:03:11,000 --> 00:03:12,880 Speaker 1: Someone called the shop this week. I haven't seen this 66 00:03:12,919 --> 00:03:17,560 Speaker 1: gentleman in six years, and it's funny I look back 67 00:03:17,600 --> 00:03:19,680 Speaker 1: on service history. I've seen him three times. This was 68 00:03:19,720 --> 00:03:22,320 Speaker 1: the third time I've seen him. I saw him in 69 00:03:22,520 --> 00:03:29,639 Speaker 1: two thousand eleven, two thousand sixteen, and now today two 70 00:03:29,639 --> 00:03:32,440 Speaker 1: thousand twenty two. So we're six going on seven years. 71 00:03:33,720 --> 00:03:36,160 Speaker 1: And it was always for some of too obscure problem 72 00:03:36,240 --> 00:03:39,120 Speaker 1: that we didn't fix. We hadn't fixed it prior, and 73 00:03:39,400 --> 00:03:41,320 Speaker 1: not that that has any bearing on it. Everybody's you know, 74 00:03:41,360 --> 00:03:43,520 Speaker 1: free will. You can do whatever you want. But I 75 00:03:43,560 --> 00:03:49,440 Speaker 1: don't understand what you get out of having me diagnose something. Um, okay, 76 00:03:49,440 --> 00:03:51,040 Speaker 1: I get it. I fixed it. I tell you what's wrong, 77 00:03:51,080 --> 00:03:52,840 Speaker 1: and I guess I fixed because in each case it 78 00:03:52,920 --> 00:03:54,480 Speaker 1: never came back with what you said it was gonna 79 00:03:54,480 --> 00:03:56,800 Speaker 1: be this, and it wasn't. It was something else. But 80 00:03:58,160 --> 00:04:00,920 Speaker 1: you know, you can't cherry pick anymore, is what I'm 81 00:04:00,960 --> 00:04:03,920 Speaker 1: trying to get to. Diagnostics are getting too complicated and 82 00:04:03,920 --> 00:04:07,200 Speaker 1: to involved, too involved, and there's there's you know, diagnostics 83 00:04:07,200 --> 00:04:09,640 Speaker 1: and the procedures I use have changed in the last 84 00:04:09,880 --> 00:04:12,120 Speaker 1: seven or eight months, never mind the last six or 85 00:04:12,160 --> 00:04:18,000 Speaker 1: seven years. So procedures change, technology changes, Costs go up 86 00:04:18,040 --> 00:04:21,240 Speaker 1: to me, costs go up to you. That's economics, that's 87 00:04:21,240 --> 00:04:24,600 Speaker 1: how the economy works, right. But I'm very upfront about it. 88 00:04:24,640 --> 00:04:27,280 Speaker 1: I explained it to everybody. Say listen, and I look 89 00:04:27,279 --> 00:04:28,880 Speaker 1: at the problem, and I think about the problem, and 90 00:04:28,920 --> 00:04:31,400 Speaker 1: I listened to their story, and you know what the 91 00:04:31,480 --> 00:04:35,120 Speaker 1: rationale is. And I say, okay, you know what minimum 92 00:04:35,120 --> 00:04:37,440 Speaker 1: diagnostic charge at the shop is two hours, And it's 93 00:04:37,480 --> 00:04:39,680 Speaker 1: usually what it takes by the time I go through evaluate, 94 00:04:39,760 --> 00:04:41,960 Speaker 1: look at do the normal drill, do what I have 95 00:04:42,040 --> 00:04:45,279 Speaker 1: to do, Prove what's good, prove what's bad. All that 96 00:04:45,680 --> 00:04:48,560 Speaker 1: solve the problem. Sometimes we have to go further. Sometimes 97 00:04:48,560 --> 00:04:50,599 Speaker 1: we have to do more. Sometimes it can't be solved 98 00:04:50,600 --> 00:04:53,440 Speaker 1: in two hours. Sometimes it's an intermittent, random thing that 99 00:04:53,520 --> 00:04:56,919 Speaker 1: requires multiple road tests. And uh, you know, there are 100 00:04:57,000 --> 00:04:59,200 Speaker 1: days you'll come to the shop and I've got you know, 101 00:04:59,520 --> 00:05:01,640 Speaker 1: four s and tools out because this one give me 102 00:05:01,680 --> 00:05:03,560 Speaker 1: this information, this one give me that information, this one 103 00:05:03,640 --> 00:05:06,159 Speaker 1: give me what I wanted, and that one broke. You know, 104 00:05:06,800 --> 00:05:09,000 Speaker 1: it happens, right, that one doesn't talk to the car 105 00:05:09,040 --> 00:05:11,039 Speaker 1: the way it's supposed to because the less software update 106 00:05:11,080 --> 00:05:13,320 Speaker 1: it got. Uh, something's jarable, and now we have to 107 00:05:13,320 --> 00:05:16,400 Speaker 1: talk to the manufacturer to get us straightened out. Diagnostics 108 00:05:16,839 --> 00:05:20,280 Speaker 1: is not easy, bottom line. So many of you think 109 00:05:20,320 --> 00:05:21,960 Speaker 1: we just plug a tool in and the tool stands 110 00:05:22,000 --> 00:05:24,159 Speaker 1: up and says, hey, it's the pink black wire coming 111 00:05:24,200 --> 00:05:25,880 Speaker 1: out of connector one oh three in the left rear 112 00:05:25,920 --> 00:05:27,479 Speaker 1: corner of the vehicle, and that's what's wrong with it. 113 00:05:27,640 --> 00:05:30,120 Speaker 1: Uh gives you a code. It tells you something it 114 00:05:30,160 --> 00:05:33,120 Speaker 1: didn't see in binary or digital language that the computer 115 00:05:33,160 --> 00:05:36,039 Speaker 1: analyzes and says, hey, this my programming tells me the 116 00:05:36,080 --> 00:05:38,240 Speaker 1: fault is somewhere in this circuit. Now you have to 117 00:05:38,279 --> 00:05:41,280 Speaker 1: go find it. And that's the trick, right, That's that's 118 00:05:41,320 --> 00:05:44,200 Speaker 1: a lot of what it's about. But there's one gentleman 119 00:05:44,240 --> 00:05:47,680 Speaker 1: in particularly. He brought us an oh eight jeep. So 120 00:05:47,720 --> 00:05:49,719 Speaker 1: it's already it's you know, let's call it what it is. 121 00:05:49,720 --> 00:05:54,520 Speaker 1: It's fourteen fifteen years old, and you know it was 122 00:05:54,560 --> 00:05:56,800 Speaker 1: missing a grill and headlights, which I kind of was 123 00:05:56,839 --> 00:05:58,760 Speaker 1: the tip off, like what are we getting into here? 124 00:05:59,640 --> 00:06:01,360 Speaker 1: And he's trying to restore it and put it back 125 00:06:01,360 --> 00:06:03,359 Speaker 1: together for his daughter, and yeah, that's great. You know, 126 00:06:03,360 --> 00:06:05,320 Speaker 1: I'm real happy for you. But you know, somebody else 127 00:06:05,320 --> 00:06:07,000 Speaker 1: has been working on it, whether it was him and 128 00:06:07,279 --> 00:06:09,080 Speaker 1: a few other people had seemed had their hand in 129 00:06:09,120 --> 00:06:11,479 Speaker 1: the pot. You know, a lot of things go wrong 130 00:06:11,520 --> 00:06:13,440 Speaker 1: when everybody's trying to put the yeast in the bread. 131 00:06:13,440 --> 00:06:15,160 Speaker 1: Who put the yeast in the bread? I always think 132 00:06:15,160 --> 00:06:17,600 Speaker 1: of that episode. I love Lucy. I'm dating myself, I know, 133 00:06:21,080 --> 00:06:23,400 Speaker 1: so you know, I looked at it. I said, this 134 00:06:23,480 --> 00:06:25,640 Speaker 1: is easily three hours of shop time. This is three 135 00:06:25,680 --> 00:06:28,520 Speaker 1: hours of diagnostic procedure. You know, I'm sure I'm going 136 00:06:28,600 --> 00:06:30,520 Speaker 1: to spend an hour just doing some research and trying 137 00:06:30,520 --> 00:06:32,280 Speaker 1: to catch up on what's been done, after looking at 138 00:06:32,279 --> 00:06:33,920 Speaker 1: all his notes or whatever notes he might give me, 139 00:06:33,920 --> 00:06:36,039 Speaker 1: and trying to verify the vehicle it had to check 140 00:06:36,080 --> 00:06:40,280 Speaker 1: engine light on in an intermittent no crank condition. Not 141 00:06:40,400 --> 00:06:42,479 Speaker 1: saying that both are related. They could be related. I 142 00:06:42,480 --> 00:06:44,520 Speaker 1: didn't think so, not from his description, and I kind 143 00:06:44,520 --> 00:06:46,280 Speaker 1: of treated it as I've got a problem and a 144 00:06:46,360 --> 00:06:50,720 Speaker 1: problem b I looked at him, Charlie, it's five dollars, 145 00:06:50,760 --> 00:06:52,880 Speaker 1: it's four and five bucks at three hours of shop time. 146 00:06:53,360 --> 00:06:55,680 Speaker 1: I'm going to begin a diagnosis plus tax and he 147 00:06:55,760 --> 00:06:58,479 Speaker 1: sawt of bork balked. You know, you could see the 148 00:06:58,480 --> 00:07:02,039 Speaker 1: hesitancy in them, and yeah, listen, I don't tell you 149 00:07:02,040 --> 00:07:03,599 Speaker 1: where to go eat, I don't tell you what to drive. 150 00:07:03,839 --> 00:07:05,240 Speaker 1: I just tell you how I'm gonna fix it. This 151 00:07:05,240 --> 00:07:06,640 Speaker 1: is what it is to me. This is the value 152 00:07:06,640 --> 00:07:07,840 Speaker 1: of it for me, This is what I have to do. 153 00:07:07,880 --> 00:07:09,640 Speaker 1: This is how I'm gonna get to solve your problem. 154 00:07:09,720 --> 00:07:13,560 Speaker 1: It's not my truck. My truck runs signed off on it, 155 00:07:14,440 --> 00:07:16,200 Speaker 1: said thank you very much, I'll see you soon. Let 156 00:07:16,240 --> 00:07:20,080 Speaker 1: me know what happens. He left. You know, there's a 157 00:07:20,120 --> 00:07:25,400 Speaker 1: mechanics intuition. There's just something that you just know. I 158 00:07:25,400 --> 00:07:27,360 Speaker 1: don't know when you're When you're on, you're on, and 159 00:07:27,440 --> 00:07:30,360 Speaker 1: when you're when you're Spidy senses up. It's up. And 160 00:07:30,400 --> 00:07:32,040 Speaker 1: I said, I'm not gonna get to this right away. 161 00:07:32,040 --> 00:07:34,040 Speaker 1: I've got other cars this Monday morning. Let me let 162 00:07:34,080 --> 00:07:36,400 Speaker 1: me put this on the side and let it take 163 00:07:36,400 --> 00:07:37,760 Speaker 1: a break for a minute. Let me see what else 164 00:07:37,760 --> 00:07:39,120 Speaker 1: I've got to get into. And I did that. In 165 00:07:39,080 --> 00:07:41,080 Speaker 1: about an hour or fifteen minutes later, the phone rang 166 00:07:41,160 --> 00:07:44,640 Speaker 1: and it was Charlie. You know, ron I can't really 167 00:07:44,720 --> 00:07:48,080 Speaker 1: justify a five diagnosis, especially when none of it's gonna 168 00:07:48,120 --> 00:07:52,200 Speaker 1: count towards the repair. You know, there's a lot wrong 169 00:07:52,240 --> 00:07:56,440 Speaker 1: with that. I said to myself, why would a diagnostic 170 00:07:56,520 --> 00:08:03,480 Speaker 1: procedure count towards the repair? You know, you don't go 171 00:08:03,520 --> 00:08:05,440 Speaker 1: to the doctor and he gives you a shot or 172 00:08:05,560 --> 00:08:08,760 Speaker 1: sick your heart rate, blood pressure, weighs you stick at 173 00:08:08,760 --> 00:08:10,280 Speaker 1: your tongue, say I it doesn't go. Well, that was 174 00:08:10,280 --> 00:08:12,240 Speaker 1: on the twenty dollars, But we're gonna apply that towards 175 00:08:12,240 --> 00:08:14,400 Speaker 1: the physical that we're gonna give you, or the diet 176 00:08:14,440 --> 00:08:16,160 Speaker 1: we're gonna put you on, or the repair we're gonna 177 00:08:16,200 --> 00:08:19,160 Speaker 1: make to your stomach for the ulcer. Time is time. 178 00:08:19,720 --> 00:08:22,840 Speaker 1: It's all a business has to sell. And in the 179 00:08:22,880 --> 00:08:27,440 Speaker 1: case of order repair, it's counted in minutes. And I said, 180 00:08:27,480 --> 00:08:30,080 Speaker 1: no problem, pick it up. Well, you know, no problem, 181 00:08:30,080 --> 00:08:32,839 Speaker 1: pick it up. Came by, I picked it up. I 182 00:08:32,840 --> 00:08:36,440 Speaker 1: don't know where it went. And I just felt compelled 183 00:08:36,480 --> 00:08:40,319 Speaker 1: to tell you this story because it's gonna go somewhere 184 00:08:41,000 --> 00:08:45,800 Speaker 1: where I'm guessing no diagnosis will be made. Um Charlie 185 00:08:45,880 --> 00:08:47,440 Speaker 1: thinks he already has some of the answers on what 186 00:08:47,520 --> 00:08:49,120 Speaker 1: it was. It had been to somebody else before me. 187 00:08:49,200 --> 00:08:51,599 Speaker 1: Somebody else told him it was a battery was the 188 00:08:51,640 --> 00:08:53,600 Speaker 1: cause of the problem, which I didn't believe that was 189 00:08:53,640 --> 00:08:55,079 Speaker 1: the cause of the check engine light. It might have 190 00:08:55,080 --> 00:08:56,600 Speaker 1: been the cause of the no crank, but it didn't 191 00:08:56,600 --> 00:08:58,280 Speaker 1: sound like it to me. It sounded like the battery 192 00:08:58,360 --> 00:09:00,520 Speaker 1: was fine, that it had a had a an intermittent 193 00:09:00,559 --> 00:09:04,680 Speaker 1: starter or ignition switch or something else going on. And 194 00:09:04,760 --> 00:09:07,040 Speaker 1: it's said, because that vehicle is now going to get 195 00:09:07,040 --> 00:09:09,920 Speaker 1: bounced around, and Charlie's gonna get bounced around, and he's 196 00:09:09,920 --> 00:09:11,520 Speaker 1: gonna go from shop to shop, or he's gonna try 197 00:09:11,559 --> 00:09:13,120 Speaker 1: and fix it himself, and he's gonna put a thousand 198 00:09:13,120 --> 00:09:14,960 Speaker 1: dollars worth of parts in it or whatever he's gonna do, 199 00:09:15,040 --> 00:09:17,440 Speaker 1: and then I don't know, maybe it'll come back in 200 00:09:17,520 --> 00:09:22,080 Speaker 1: five years, maybe not. Because there is value in a diagnosis, 201 00:09:23,040 --> 00:09:26,840 Speaker 1: and there's strength in knowing that procedures have been made 202 00:09:26,880 --> 00:09:30,480 Speaker 1: and taken and and and that's the real value of it. 203 00:09:31,880 --> 00:09:34,880 Speaker 1: I Uh, I shocked somebody this week. I guess I 204 00:09:35,520 --> 00:09:38,080 Speaker 1: was a good boy scout and someone had called the 205 00:09:38,080 --> 00:09:43,160 Speaker 1: shop from Connecticut and um, sure her Lexus had a 206 00:09:43,200 --> 00:09:45,199 Speaker 1: misfire on it, you know, what. I'm not going to 207 00:09:45,280 --> 00:09:49,040 Speaker 1: continue this story because I can see that she is 208 00:09:49,120 --> 00:09:51,560 Speaker 1: on the line. Suddenly pull over and take the pause. 209 00:09:51,600 --> 00:09:54,200 Speaker 1: When we come back, we're gonna continue talking about the 210 00:09:54,280 --> 00:09:57,200 Speaker 1: value of diagnostics and steps taken as we uh go 211 00:09:57,280 --> 00:09:59,240 Speaker 1: to Connecticut. The car doct will return right after this. 212 00:09:59,280 --> 00:10:17,600 Speaker 1: Don't go away down when you get keep Ron's number 213 00:10:17,600 --> 00:10:20,720 Speaker 1: handy eight five five five six zero nine nine zero 214 00:10:20,840 --> 00:10:23,160 Speaker 1: zero for when you really need advice on your car. 215 00:10:23,640 --> 00:10:26,880 Speaker 1: Here's rock. You know, I was in boy scout mode 216 00:10:26,920 --> 00:10:29,480 Speaker 1: midweek this paste week, and I'm always in boy scout mode, 217 00:10:29,520 --> 00:10:31,959 Speaker 1: I guess, but there was a there was an email 218 00:10:32,000 --> 00:10:34,079 Speaker 1: in the form of an e voice when someone calls 219 00:10:34,120 --> 00:10:38,680 Speaker 1: the zero phone number, every every one of those calls 220 00:10:38,720 --> 00:10:41,320 Speaker 1: comes through my email account, and I read them, you know, 221 00:10:42,160 --> 00:10:44,840 Speaker 1: and this was clearly a help me Obi wan Kenobi, 222 00:10:44,920 --> 00:10:47,800 Speaker 1: You're my only hope. And um, I guess I surprised 223 00:10:47,840 --> 00:10:49,760 Speaker 1: her because I called her and I think I caught 224 00:10:49,800 --> 00:10:51,920 Speaker 1: her at home, and um, as it turns out, I 225 00:10:51,920 --> 00:10:53,959 Speaker 1: think she's here to give us an update on where 226 00:10:53,960 --> 00:10:56,760 Speaker 1: this vehicle stands. A sorrow? Is that correct? From Connecticut? 227 00:10:58,480 --> 00:11:01,560 Speaker 1: H Yes, it's all sorrow. A sorrow. So how did 228 00:11:01,760 --> 00:11:03,720 Speaker 1: you want to be maybe you want to backfill everybody? 229 00:11:03,800 --> 00:11:06,040 Speaker 1: Would you like me you backfill everybody? Tell us about 230 00:11:06,040 --> 00:11:08,240 Speaker 1: the experience you had this week with getting the tune 231 00:11:08,280 --> 00:11:14,240 Speaker 1: up on the Lexus. Okay, yeah, so the show. Okay, 232 00:11:14,559 --> 00:11:17,520 Speaker 1: so Um, I brought my car in because I had 233 00:11:17,520 --> 00:11:19,240 Speaker 1: a check engine light. So I brought it into a 234 00:11:19,280 --> 00:11:22,840 Speaker 1: local mechanic. I recently moved here to Windsor and my 235 00:11:22,920 --> 00:11:25,480 Speaker 1: husband Um looked up this mechanic, so I went there 236 00:11:26,120 --> 00:11:28,400 Speaker 1: the check engine light. They said they did the codes 237 00:11:28,480 --> 00:11:31,319 Speaker 1: and the code showed that one of the cylinders was misfiring, 238 00:11:31,400 --> 00:11:33,640 Speaker 1: so the the next step would be to do a 239 00:11:33,679 --> 00:11:36,280 Speaker 1: tune up. So I said, okay, I did the tune up. 240 00:11:36,720 --> 00:11:39,199 Speaker 1: I picked it up the next day and the light 241 00:11:39,280 --> 00:11:41,240 Speaker 1: came on when I was two minutes down the road. 242 00:11:41,600 --> 00:11:43,760 Speaker 1: So I turned back around told him the light had 243 00:11:43,800 --> 00:11:46,360 Speaker 1: came back on and the car was sputtering a little bit. 244 00:11:47,160 --> 00:11:50,320 Speaker 1: So they did continue diagnostics, they said, m for the 245 00:11:50,360 --> 00:11:52,320 Speaker 1: rest of the week, and then come Friday, they told 246 00:11:52,320 --> 00:11:56,079 Speaker 1: me that there were multiple cylinders firing, multiple misfires, and 247 00:11:56,080 --> 00:11:58,280 Speaker 1: they couldn't figure out why or what was going on. 248 00:11:58,800 --> 00:12:01,479 Speaker 1: So they recommended that I get it to Hoffman lexus 249 00:12:01,760 --> 00:12:04,760 Speaker 1: um for them to do a diagnostic. I did that, 250 00:12:04,840 --> 00:12:06,440 Speaker 1: I was not able to drive the car. I had 251 00:12:06,480 --> 00:12:08,920 Speaker 1: to get a tod to Hoffman and then long story short, 252 00:12:08,920 --> 00:12:13,240 Speaker 1: Hoffman did their diagnostic. They also saw codes P zero 253 00:12:13,280 --> 00:12:14,840 Speaker 1: three hundred. I know you said to get the codes 254 00:12:15,040 --> 00:12:17,160 Speaker 1: P zero three oh one, P zero three oh five. 255 00:12:17,160 --> 00:12:20,480 Speaker 1: There was a high misfire on cylinder one and they 256 00:12:20,520 --> 00:12:24,840 Speaker 1: eventually found coolant pooling in between the intake manifold cylinder 257 00:12:24,880 --> 00:12:27,520 Speaker 1: head and they recommended a new engine and head gasket. 258 00:12:27,640 --> 00:12:30,480 Speaker 1: It's basically what happened well and what bothered me when 259 00:12:30,520 --> 00:12:32,800 Speaker 1: we were when we initially talked, and this is for 260 00:12:32,880 --> 00:12:35,360 Speaker 1: everyone's benefit. When I asked you what the codes were 261 00:12:35,880 --> 00:12:38,600 Speaker 1: you you didn't know. They hadn't given you a report. Correct, 262 00:12:38,600 --> 00:12:42,320 Speaker 1: they hadn't given you any information. And you know that's 263 00:12:42,360 --> 00:12:45,400 Speaker 1: a problem. You're paying for your paying for a diagnosis. 264 00:12:45,440 --> 00:12:48,560 Speaker 1: You should get formal information. Here's the list of codes. 265 00:12:48,640 --> 00:12:51,240 Speaker 1: Here's the print out. You know, sometimes we'll even give 266 00:12:51,280 --> 00:12:53,840 Speaker 1: somebody a flow chart saying here a P zero three hundred, 267 00:12:53,840 --> 00:12:57,200 Speaker 1: here's the possibilities. Now, a lot of shops might sit 268 00:12:57,200 --> 00:12:59,640 Speaker 1: there and say, ron, nobody ever reads codes. Nobody ever 269 00:12:59,679 --> 00:13:02,640 Speaker 1: reads flow charts. You don't know though, And to me, 270 00:13:03,440 --> 00:13:05,240 Speaker 1: you know what if you go to a doctor and 271 00:13:05,360 --> 00:13:07,600 Speaker 1: you get an X ray and you take that X 272 00:13:07,679 --> 00:13:09,240 Speaker 1: ray home, I don't look at the x ray. I 273 00:13:09,240 --> 00:13:10,720 Speaker 1: give it to the next doctor and say here, what 274 00:13:10,760 --> 00:13:14,840 Speaker 1: does this mean? Um? Right? Uh, you're you're paying for 275 00:13:14,880 --> 00:13:16,880 Speaker 1: an X ray. I want a copy of the diagnosis. 276 00:13:16,880 --> 00:13:19,040 Speaker 1: You're paying for a diagnosis. Don't you want a copy 277 00:13:19,080 --> 00:13:22,000 Speaker 1: of it? Uh? You know? And I felt really good 278 00:13:22,000 --> 00:13:24,280 Speaker 1: that we were able to have that conversation, and I, 279 00:13:24,640 --> 00:13:27,320 Speaker 1: you know, I think, uh, I think, now the next 280 00:13:27,320 --> 00:13:29,240 Speaker 1: time you walk into a repair shop, you're gonna be 281 00:13:29,240 --> 00:13:32,360 Speaker 1: better armed that you'll you'll you'll know what to say 282 00:13:32,360 --> 00:13:35,120 Speaker 1: and what to do. What ended up happening with this? 283 00:13:35,240 --> 00:13:36,560 Speaker 1: Or you're gonna put it? Are you gonna put an 284 00:13:36,559 --> 00:13:38,520 Speaker 1: engine in it? Or is it time to go car shopping? 285 00:13:40,240 --> 00:13:44,040 Speaker 1: So we are balancing both options. We're car shopping. We're 286 00:13:44,080 --> 00:13:46,920 Speaker 1: thinking of My dad has a reliable mechanic that he 287 00:13:47,040 --> 00:13:49,120 Speaker 1: uses in water Bary, So he's recommending that I towe 288 00:13:49,120 --> 00:13:50,920 Speaker 1: it to them, and so they can take a look 289 00:13:50,960 --> 00:13:52,920 Speaker 1: at it and get a third opinion and then take 290 00:13:53,000 --> 00:13:54,800 Speaker 1: take it from there as to what to do right 291 00:13:55,720 --> 00:13:58,199 Speaker 1: Oh yeah, the my dad mechanics said, you know, he 292 00:13:58,240 --> 00:14:00,320 Speaker 1: could fix it. He read the report from how Men 293 00:14:00,360 --> 00:14:03,720 Speaker 1: about the whole um, you know, the engine and all 294 00:14:03,760 --> 00:14:05,360 Speaker 1: that what they recommended, and he said he could do it, 295 00:14:05,360 --> 00:14:09,640 Speaker 1: for he has an engine there somewhere, so right, and 296 00:14:09,679 --> 00:14:11,760 Speaker 1: I liked I like that. I like the idea of 297 00:14:11,800 --> 00:14:15,120 Speaker 1: the third opinion from a known entity. You know that 298 00:14:15,360 --> 00:14:18,160 Speaker 1: the value of the known entity is what makes this 299 00:14:18,320 --> 00:14:20,720 Speaker 1: the big deal. Not knocking the first shop. I think 300 00:14:20,760 --> 00:14:23,440 Speaker 1: the first shop missed a couple of steps, all right. 301 00:14:23,520 --> 00:14:26,160 Speaker 1: I was so, you know, I was surprised when it 302 00:14:26,200 --> 00:14:28,840 Speaker 1: was well, it had full coats for misfires. It's time 303 00:14:28,880 --> 00:14:31,520 Speaker 1: for a tune up. And we we talked about that, right, 304 00:14:31,720 --> 00:14:35,520 Speaker 1: and we went through the lawnmower scenario about it takes ignition, 305 00:14:35,520 --> 00:14:38,760 Speaker 1: it takes fuel, it takes mechanical integrity, and you know, 306 00:14:38,800 --> 00:14:42,000 Speaker 1: we talked about moving ignition coils around and spark plugs around, 307 00:14:42,200 --> 00:14:44,560 Speaker 1: trying to pin down which cylinder and doesn't follow the 308 00:14:44,560 --> 00:14:48,440 Speaker 1: ignition or is it still stuck on cylinder four. The 309 00:14:48,440 --> 00:14:51,760 Speaker 1: The strange thing is that the first tune up shop 310 00:14:52,120 --> 00:14:56,920 Speaker 1: never mentioned coolant or added coolant, you know to the ticket, 311 00:14:57,280 --> 00:14:59,800 Speaker 1: which and you know, and I thought of this after 312 00:14:59,800 --> 00:15:01,440 Speaker 1: we hung up the last time. I said, I wonder 313 00:15:01,440 --> 00:15:03,720 Speaker 1: if there was coolant on any of your bills. I 314 00:15:03,720 --> 00:15:06,920 Speaker 1: wonder if they just randomly added coolant not realizing that 315 00:15:07,080 --> 00:15:08,600 Speaker 1: you know, it was low on coolant. There was a 316 00:15:08,640 --> 00:15:10,920 Speaker 1: reason why they just added cool and said that was 317 00:15:10,960 --> 00:15:13,320 Speaker 1: just low on coolant. No big deal, you know. So 318 00:15:13,440 --> 00:15:15,160 Speaker 1: you may want to go back and look at some 319 00:15:15,200 --> 00:15:18,680 Speaker 1: of your invoices because Toyota Alexis coolant is not cheap. 320 00:15:18,720 --> 00:15:21,360 Speaker 1: I can't imagine any shop giving it away. Well I 321 00:15:21,400 --> 00:15:23,120 Speaker 1: can just I can't imagine I'm giving it away and 322 00:15:23,160 --> 00:15:25,480 Speaker 1: staying in business for any length of time. Uh so 323 00:15:25,640 --> 00:15:28,640 Speaker 1: you know that gets to be an issue. Um, you know, 324 00:15:28,920 --> 00:15:34,600 Speaker 1: I go ahead? No, go ahead. Would there be any 325 00:15:34,680 --> 00:15:36,800 Speaker 1: recourse that I can go back for the first shop 326 00:15:36,920 --> 00:15:39,160 Speaker 1: to say, hey, you know I brought in my car. 327 00:15:39,800 --> 00:15:42,160 Speaker 1: You know I had no out covert symptoms of my 328 00:15:42,200 --> 00:15:44,600 Speaker 1: car other than this check engine light. I came in 329 00:15:44,640 --> 00:15:46,680 Speaker 1: for this. You diagnosed it that I needed a tune up. 330 00:15:46,680 --> 00:15:48,760 Speaker 1: I did this tune up, and my car is now 331 00:15:48,800 --> 00:15:53,479 Speaker 1: worth than when I drove it in. I well, let's see, Okay, 332 00:15:53,520 --> 00:15:56,200 Speaker 1: if there's something that the third entity comes up with 333 00:15:56,240 --> 00:15:58,720 Speaker 1: and says, gee, you know they did this wrong or 334 00:15:58,760 --> 00:16:00,960 Speaker 1: that wrong. I think that's a core of a conversation 335 00:16:01,160 --> 00:16:04,520 Speaker 1: if they if the third entity comes back and says, hey, 336 00:16:04,560 --> 00:16:08,200 Speaker 1: we've got a we've got a we really do have 337 00:16:08,280 --> 00:16:12,440 Speaker 1: a failed engine. It's hard to believe that a vehicle 338 00:16:12,480 --> 00:16:14,400 Speaker 1: would go in for a check engine line. I'm not 339 00:16:14,440 --> 00:16:17,240 Speaker 1: saying it's impossible. I've seen some strange things in my career, 340 00:16:17,560 --> 00:16:19,920 Speaker 1: but a vehicle would go in for a misfire, have 341 00:16:20,040 --> 00:16:23,720 Speaker 1: it legitimately be spark plugs or an ignition coil because 342 00:16:23,720 --> 00:16:25,560 Speaker 1: you had said they put six plugs in it and 343 00:16:25,640 --> 00:16:28,000 Speaker 1: one coil, and we talked a little bit about the 344 00:16:28,680 --> 00:16:30,920 Speaker 1: dangers of that on a Toyota vs. Six why that's 345 00:16:30,960 --> 00:16:34,080 Speaker 1: not sometimes best policy. It's hard to believe it would 346 00:16:34,080 --> 00:16:38,440 Speaker 1: go from ignition to getting tuned to getting towed and 347 00:16:38,520 --> 00:16:40,920 Speaker 1: at the next shop it's an engine and that's It's 348 00:16:40,920 --> 00:16:43,320 Speaker 1: like we missed a step, we missed something in between. 349 00:16:43,600 --> 00:16:46,440 Speaker 1: It didn't go. It probably didn't go five miles between 350 00:16:46,480 --> 00:16:49,520 Speaker 1: the time they did their parts replacement and the time 351 00:16:49,560 --> 00:16:51,480 Speaker 1: you took it home and turned around and came back 352 00:16:51,600 --> 00:16:56,880 Speaker 1: right correct, I didn't even make it home, right, So yeah, 353 00:16:57,040 --> 00:16:59,880 Speaker 1: did did somebody miss a step? So I think once 354 00:17:00,040 --> 00:17:02,520 Speaker 1: you know what was wrong with this, I think it's 355 00:17:02,520 --> 00:17:04,600 Speaker 1: time to go back and have a conversation and say, listen, 356 00:17:04,640 --> 00:17:06,840 Speaker 1: everybody makes a mistake, everybody has a bad day. But 357 00:17:06,880 --> 00:17:12,199 Speaker 1: I just paid I don't know what did you pay five? Right? 358 00:17:12,359 --> 00:17:15,639 Speaker 1: Nine to find out that didn't fix it? You know? 359 00:17:15,960 --> 00:17:18,840 Speaker 1: And and and your argument is gonna be, shouldn't you 360 00:17:18,880 --> 00:17:22,480 Speaker 1: have diagnosed this a little more than just putting spark 361 00:17:22,520 --> 00:17:25,560 Speaker 1: plugs and an ignition coil in it? Because isn't there 362 00:17:25,600 --> 00:17:27,399 Speaker 1: And here's here's the key sentence. I want you to 363 00:17:27,440 --> 00:17:29,359 Speaker 1: remember this. And I know your husband's listening, so I 364 00:17:29,400 --> 00:17:31,919 Speaker 1: know hill between the two of you, Um, you know 365 00:17:32,040 --> 00:17:34,840 Speaker 1: the key the key sentence here, well, you, your husband 366 00:17:34,840 --> 00:17:38,640 Speaker 1: and the baby, right, the key sentences that you want 367 00:17:38,680 --> 00:17:42,320 Speaker 1: to say, isn't it possible that there's more than one 368 00:17:42,400 --> 00:17:47,600 Speaker 1: reason why a vehicle will misfire other than ignition? Right? 369 00:17:49,160 --> 00:17:54,200 Speaker 1: And And why wasn't diagnosis made after it was determined 370 00:17:54,200 --> 00:17:57,400 Speaker 1: that had a misfire? There's nowhere in a float chart 371 00:17:57,480 --> 00:17:59,760 Speaker 1: I know of no float chart for any vehicle or 372 00:17:59,760 --> 00:18:03,240 Speaker 1: any manufacturer where it says P zero three oh four 373 00:18:03,320 --> 00:18:07,000 Speaker 1: misfire changed spark plugs and a coil. They all talk 374 00:18:07,080 --> 00:18:11,560 Speaker 1: about doing diagnosis. They all talk about doing some sort 375 00:18:11,600 --> 00:18:15,000 Speaker 1: of continued steps of analysis. And that's where I think 376 00:18:15,040 --> 00:18:17,040 Speaker 1: that shop dropped the ball. I think they jumped the 377 00:18:17,040 --> 00:18:19,680 Speaker 1: gun too soon and they were too quick in their decision. 378 00:18:19,760 --> 00:18:21,479 Speaker 1: So that's how I would approach it. That's how i'd 379 00:18:21,480 --> 00:18:23,399 Speaker 1: attack it. Do this for us, though, because we're all 380 00:18:23,440 --> 00:18:25,520 Speaker 1: kind of curious. Call us back next week or the 381 00:18:25,560 --> 00:18:27,040 Speaker 1: week after when you know more. We'd like to hear 382 00:18:27,080 --> 00:18:28,639 Speaker 1: what the end result is. Did you end up putting 383 00:18:28,640 --> 00:18:30,760 Speaker 1: an engine in this and how you made out once 384 00:18:30,800 --> 00:18:32,840 Speaker 1: and for all. Good luck and stay in touch. I'm 385 00:18:32,960 --> 00:18:34,600 Speaker 1: on any of the guard doctor. We'll be back right 386 00:18:34,640 --> 00:19:02,879 Speaker 1: after this. Don't go away. Welcome back. We're in the 387 00:19:02,920 --> 00:19:05,280 Speaker 1: car doctor. Let's get over and talk to Dennis in Connecticut. 388 00:19:05,280 --> 00:19:07,320 Speaker 1: Oh for a Mitsubishi. Go on, Dennis, Welcome to the 389 00:19:07,320 --> 00:19:10,159 Speaker 1: car doctor, sir, How can I help? Yeah? How are 390 00:19:10,200 --> 00:19:14,879 Speaker 1: you doing? Okay? What's cooking? So? Early early spring the 391 00:19:15,000 --> 00:19:17,960 Speaker 1: a C went out, so it brought it to a 392 00:19:18,000 --> 00:19:22,800 Speaker 1: reputable shop they've been around for many years. They put 393 00:19:22,920 --> 00:19:25,640 Speaker 1: dyeing in it, you know, they checked it. They put 394 00:19:25,680 --> 00:19:27,920 Speaker 1: dying and they said, the trader rails were leaked, so 395 00:19:29,000 --> 00:19:32,720 Speaker 1: they changed those, sent me on my way. They said, 396 00:19:32,800 --> 00:19:34,439 Speaker 1: come back in a week or so, we'll check it. 397 00:19:34,520 --> 00:19:37,480 Speaker 1: You know, with the check we can find any die. 398 00:19:39,440 --> 00:19:43,120 Speaker 1: I did that, No, no die, Okay, fine. Three weeks later, 399 00:19:43,160 --> 00:19:49,480 Speaker 1: it's blowing potier again. So I go back to them. Oh, 400 00:19:49,680 --> 00:19:52,159 Speaker 1: now we think it might be the pressure valve, but 401 00:19:52,200 --> 00:19:58,520 Speaker 1: we're gonna check farther, so our pressure switch. I'm sorry. 402 00:19:58,800 --> 00:20:01,439 Speaker 1: So then now it's to come press or the seal 403 00:20:01,560 --> 00:20:04,280 Speaker 1: is leaking. Wait wait, wait, wait, wait a minute, wait 404 00:20:04,320 --> 00:20:09,160 Speaker 1: a minute. Was the refrigerant in it? No, it went 405 00:20:09,680 --> 00:20:12,680 Speaker 1: it went warm again. Okay, so went warm again. And 406 00:20:12,720 --> 00:20:15,440 Speaker 1: they're saying it's oh, it's a pressure switch on the 407 00:20:15,520 --> 00:20:18,680 Speaker 1: high side line for the compressor. Well at first they did, 408 00:20:18,720 --> 00:20:20,640 Speaker 1: but then when they checked into it even further, they 409 00:20:20,640 --> 00:20:23,200 Speaker 1: were like, no, we found that the shaft seal is 410 00:20:23,280 --> 00:20:26,840 Speaker 1: leaking on the compressor, so you need a compressor. So 411 00:20:26,880 --> 00:20:29,200 Speaker 1: I'm like, you let me get a second opinion, because 412 00:20:29,359 --> 00:20:32,080 Speaker 1: I didn't like the fact that they you know, I 413 00:20:32,119 --> 00:20:34,080 Speaker 1: couldn't find the leak, and now they're telling me there 414 00:20:34,119 --> 00:20:36,720 Speaker 1: is a leak. So and go to the next job, 415 00:20:36,880 --> 00:20:40,320 Speaker 1: he says, I can't find any oil, he goes, so 416 00:20:40,560 --> 00:20:46,239 Speaker 1: he put free on in the system and he said, uh, 417 00:20:46,400 --> 00:20:48,760 Speaker 1: you know, see how it it pens out again. So 418 00:20:49,520 --> 00:20:53,720 Speaker 1: I get in the vehicle and it's blown warm here 419 00:20:54,000 --> 00:20:57,359 Speaker 1: right in the parking lot. So I go back in 420 00:20:58,160 --> 00:21:02,200 Speaker 1: and there is another repertulce shopping around for many years. Um. 421 00:21:02,320 --> 00:21:05,760 Speaker 1: He goes, Yeah, the compressor is not kicking on the clutch, 422 00:21:06,200 --> 00:21:09,600 Speaker 1: so put the gauges on it. And I'm standing there 423 00:21:09,640 --> 00:21:13,920 Speaker 1: right next to him. It's full. So then he checks 424 00:21:13,960 --> 00:21:17,320 Speaker 1: for powering ground to the compressor and there's powering ground. 425 00:21:17,440 --> 00:21:21,840 Speaker 1: He says, your compressor is bad. Okay, So I changed 426 00:21:21,840 --> 00:21:25,040 Speaker 1: the compressor out and then this is the funny thing. 427 00:21:25,880 --> 00:21:31,000 Speaker 1: It was blowing nice cold air around forty two um. 428 00:21:31,080 --> 00:21:33,680 Speaker 1: Every sometimes when I would go through the car wash, 429 00:21:33,760 --> 00:21:37,960 Speaker 1: it would start blowing warm air again, and then within 430 00:21:38,040 --> 00:21:42,600 Speaker 1: a minute or two it would be blown. I would say, 431 00:21:43,119 --> 00:21:45,560 Speaker 1: it would start blowing warm here after I went through 432 00:21:45,560 --> 00:21:47,480 Speaker 1: the car wash, and then a minute or two later 433 00:21:47,520 --> 00:21:50,040 Speaker 1: it started blowing cold are again. I'm like, what's going on? 434 00:21:51,760 --> 00:21:56,280 Speaker 1: So I went to a third shop and they took 435 00:21:56,320 --> 00:22:00,440 Speaker 1: the free on out, put it back in enough pressors 436 00:22:00,520 --> 00:22:03,320 Speaker 1: started working again. They said, you have a bad compressor. 437 00:22:04,960 --> 00:22:10,600 Speaker 1: So another thing that was going on was after we 438 00:22:10,640 --> 00:22:15,040 Speaker 1: had changed the compressor, I noticed a noise and I 439 00:22:15,080 --> 00:22:18,119 Speaker 1: thought it was coming from the compressor. But when I 440 00:22:18,240 --> 00:22:21,080 Speaker 1: opened the hood, depending on what time of the kind 441 00:22:21,080 --> 00:22:23,800 Speaker 1: of day, it was not a very real humid day, 442 00:22:23,840 --> 00:22:25,840 Speaker 1: but you know, a hot day, you got the A 443 00:22:25,920 --> 00:22:29,040 Speaker 1: C colle. The fans would shut off. The two fans 444 00:22:29,040 --> 00:22:32,439 Speaker 1: would shut off for like four seconds, and before they 445 00:22:32,480 --> 00:22:37,639 Speaker 1: would even stop spinning, they were kicking back on. And 446 00:22:37,720 --> 00:22:41,959 Speaker 1: that third shop was saying that the compressor is telling 447 00:22:42,000 --> 00:22:45,000 Speaker 1: the fans to shut off and come right back on, 448 00:22:45,240 --> 00:22:47,480 Speaker 1: And that was another reason they were saying, the compressor 449 00:22:47,600 --> 00:22:51,240 Speaker 1: is back now. The fans are actually reacting to a 450 00:22:51,280 --> 00:22:53,880 Speaker 1: pressure switch somewhere in the system. So if the compressor 451 00:22:53,960 --> 00:22:56,640 Speaker 1: is not on, but if high sight pressure is still 452 00:22:56,680 --> 00:22:59,879 Speaker 1: over the line, it'll turn on the cooling fans for 453 00:22:59,920 --> 00:23:02,600 Speaker 1: the condensed or trying to pull it down to lower 454 00:23:02,680 --> 00:23:06,400 Speaker 1: high side pressure. So they're they're they're they're they're not right, 455 00:23:06,520 --> 00:23:08,639 Speaker 1: but they're not wrong. They're they're kind of putting the 456 00:23:08,640 --> 00:23:11,520 Speaker 1: car before the horse if the compressors. If the compressor 457 00:23:11,640 --> 00:23:15,320 Speaker 1: is running and it's creating high pressure because of a 458 00:23:15,359 --> 00:23:17,480 Speaker 1: defect somewhere else in the system, or just because of 459 00:23:17,480 --> 00:23:20,480 Speaker 1: the environment or the ambient temperature heat load, it'll turn 460 00:23:20,520 --> 00:23:23,359 Speaker 1: the condenser fans on. So that's not incorrect. Let's go 461 00:23:23,440 --> 00:23:26,480 Speaker 1: back to the car wash issue. All right. Uh, you know, 462 00:23:26,720 --> 00:23:30,040 Speaker 1: did anybody consider the possibility that water is getting on 463 00:23:30,080 --> 00:23:32,160 Speaker 1: the belt, the compressor is slipping and that's why it's 464 00:23:32,240 --> 00:23:35,800 Speaker 1: blowing hot air, or did they physically see the compressor 465 00:23:35,920 --> 00:23:38,880 Speaker 1: not turned on for some reason going through a car 466 00:23:38,920 --> 00:23:42,520 Speaker 1: wash when it started blowing warm air. I opened the 467 00:23:42,520 --> 00:23:46,280 Speaker 1: hood on one of those occasions and the clutch was 468 00:23:46,320 --> 00:23:52,879 Speaker 1: not engaged. So here's the other third shop. I went 469 00:23:52,960 --> 00:23:56,239 Speaker 1: through the car wash, it started blowing warm air and 470 00:23:56,280 --> 00:23:59,320 Speaker 1: it then never came back to blowing cold. Here that's 471 00:23:59,320 --> 00:24:05,800 Speaker 1: when I went to a shop and actually, no, this 472 00:24:05,840 --> 00:24:07,320 Speaker 1: is what I thought. This is what I did. I 473 00:24:07,359 --> 00:24:09,320 Speaker 1: thought it was low on free on it that I 474 00:24:09,440 --> 00:24:12,800 Speaker 1: physically had a leak, because that's what happened in the springtime. 475 00:24:13,440 --> 00:24:15,119 Speaker 1: So I had a can of free on and I 476 00:24:15,200 --> 00:24:17,520 Speaker 1: tried to because I did that earlier in the spring. 477 00:24:17,600 --> 00:24:20,760 Speaker 1: I put some free on in it and the compressor 478 00:24:20,880 --> 00:24:23,359 Speaker 1: kicked on, So then I knew it was low on 479 00:24:23,440 --> 00:24:27,040 Speaker 1: free on so I did that. The last time I 480 00:24:27,040 --> 00:24:29,240 Speaker 1: went through the car washing, it never came back on. 481 00:24:29,760 --> 00:24:32,720 Speaker 1: So I put a little free on in and then 482 00:24:33,200 --> 00:24:35,360 Speaker 1: it wouldn't It wouldn't kick on. So I'm like, well, 483 00:24:35,560 --> 00:24:38,240 Speaker 1: then something else is going on. And then when I 484 00:24:38,280 --> 00:24:40,840 Speaker 1: went there, they were like, well, you overcharged it. I'm like, well, 485 00:24:40,840 --> 00:24:43,160 Speaker 1: but it stopped working before I even tried to attempt 486 00:24:43,160 --> 00:24:44,840 Speaker 1: to put any free on in. And I don't even 487 00:24:44,920 --> 00:24:46,800 Speaker 1: know if I was able to get any free on 488 00:24:46,880 --> 00:24:50,240 Speaker 1: in it because it was full. Okay, a couple of questions, 489 00:24:50,880 --> 00:24:56,800 Speaker 1: are these new compressors used compressors, reman compressors, new compressor? 490 00:24:57,600 --> 00:25:00,040 Speaker 1: But here, let me let me go on. So this 491 00:25:00,200 --> 00:25:04,359 Speaker 1: week I went out of state. I had a little 492 00:25:04,560 --> 00:25:10,640 Speaker 1: train in seminar thirty more. It's blown air. I get 493 00:25:10,680 --> 00:25:13,840 Speaker 1: in the car four o'clock, it's blown warm air. So 494 00:25:13,880 --> 00:25:19,320 Speaker 1: I ended up finding a mitch Bsi dealer in that state. 495 00:25:19,600 --> 00:25:23,920 Speaker 1: They were able to look at it on Saturday, and 496 00:25:24,040 --> 00:25:27,400 Speaker 1: they said, which he showed me, I have a leak 497 00:25:27,440 --> 00:25:29,680 Speaker 1: in a leak in the compressor, I mean a leak 498 00:25:29,720 --> 00:25:32,880 Speaker 1: in the condenser. And they said there was really not 499 00:25:33,000 --> 00:25:36,080 Speaker 1: much free on left in it. That's why your compressor 500 00:25:36,200 --> 00:25:41,720 Speaker 1: wasn't kicking in, so they put free on in it. 501 00:25:41,720 --> 00:25:45,879 Speaker 1: It's still blown cold air now, so it's got to 502 00:25:45,920 --> 00:25:48,320 Speaker 1: be a small leak. He showed me where it's leaking. 503 00:25:48,680 --> 00:25:54,120 Speaker 1: I see the you know, the discoloration. Um. But I'm 504 00:25:54,119 --> 00:26:01,879 Speaker 1: still concerned with the fans why they're uh, it's almost 505 00:26:01,880 --> 00:26:06,600 Speaker 1: like a grinding noise when they shut off. And well, 506 00:26:06,680 --> 00:26:08,040 Speaker 1: is it a noise or is it the fact that 507 00:26:08,040 --> 00:26:12,480 Speaker 1: they shut off? Dennis, which is it? I think it's 508 00:26:12,520 --> 00:26:15,119 Speaker 1: because they're shutting off. But I've never heard that noise 509 00:26:15,160 --> 00:26:20,439 Speaker 1: before after since we changed the compressor. That's the strange 510 00:26:20,440 --> 00:26:22,840 Speaker 1: part of it. You don't hear the noise anymore? Or 511 00:26:23,400 --> 00:26:25,720 Speaker 1: do now? You do? Here? I never heard it, now 512 00:26:25,760 --> 00:26:28,240 Speaker 1: I do hear it. Okay, let's do this. You're it 513 00:26:28,280 --> 00:26:31,760 Speaker 1: sounds like you're a hand kind of guy, right, I 514 00:26:31,800 --> 00:26:33,879 Speaker 1: could do some things. Okay, can you get to the 515 00:26:33,880 --> 00:26:39,800 Speaker 1: compressor clutch feed, the electrical wiring? Is it accessible? I 516 00:26:39,960 --> 00:26:43,200 Speaker 1: possibly could? Yeah. Okay, go down to your local lotoparts store. 517 00:26:43,640 --> 00:26:46,720 Speaker 1: You ever see a one side marker bulb, you know, 518 00:26:47,800 --> 00:26:50,200 Speaker 1: just a side marker an exterior bulb for a vehicle. 519 00:26:51,520 --> 00:26:53,720 Speaker 1: I want you to go buy a one. I don't 520 00:26:53,760 --> 00:26:56,879 Speaker 1: care what the socket is work because they're usually rubber 521 00:26:56,920 --> 00:26:59,400 Speaker 1: basse and you can zip tie into things. I want 522 00:26:59,400 --> 00:27:02,840 Speaker 1: you to wire a bulb across the wired connector for 523 00:27:02,880 --> 00:27:05,160 Speaker 1: the compressor clutch. You gotta hot in the ground there, right, 524 00:27:06,760 --> 00:27:09,320 Speaker 1: and every time the compressor comes on, that bulb was 525 00:27:09,320 --> 00:27:12,880 Speaker 1: gonna light, all right. So the first thing you're gonna 526 00:27:12,880 --> 00:27:16,480 Speaker 1: do is if this goes hot and it doesn't blow 527 00:27:16,560 --> 00:27:19,640 Speaker 1: cold air anymore. Um, yeah, it doesn't blow cold air anymore, 528 00:27:19,680 --> 00:27:22,280 Speaker 1: you're gonna go look at that compressor. Is the bulb 529 00:27:22,480 --> 00:27:24,399 Speaker 1: is the bull bond or not? If the bulb is 530 00:27:24,440 --> 00:27:27,040 Speaker 1: not on and you're commanding it on, and then we've 531 00:27:27,040 --> 00:27:29,080 Speaker 1: got to figure out why. So the next thing is, 532 00:27:29,160 --> 00:27:32,440 Speaker 1: maybe we do have low refrigerant at that moment, all right, 533 00:27:32,920 --> 00:27:35,000 Speaker 1: and maybe that's why the compressor is not coming on. 534 00:27:35,320 --> 00:27:37,320 Speaker 1: That's not so much the end of the road for you, 535 00:27:37,359 --> 00:27:39,159 Speaker 1: but it just would be a good tell tale because 536 00:27:39,160 --> 00:27:42,560 Speaker 1: this seems to be happening so sporadically from your description 537 00:27:42,840 --> 00:27:45,960 Speaker 1: from my seat here, I think you've got or had 538 00:27:46,680 --> 00:27:50,480 Speaker 1: one more than one problem, all right, and now you're 539 00:27:50,520 --> 00:27:53,360 Speaker 1: just trying to catch up to the consequences. So I'll 540 00:27:53,400 --> 00:27:54,840 Speaker 1: tell you what sit tight, Dennis, I don't want to 541 00:27:54,880 --> 00:27:56,200 Speaker 1: rush this. Let me pull over, take a poise. When 542 00:27:56,240 --> 00:27:57,639 Speaker 1: I come back, we'll have about a minute ago and 543 00:27:57,680 --> 00:27:59,600 Speaker 1: then I gotta get on the phone. But um, let 544 00:27:59,600 --> 00:28:01,080 Speaker 1: me just for sh up with you real quick. When 545 00:28:01,080 --> 00:28:02,960 Speaker 1: I returned the car doctors coming back right after this. 546 00:28:03,000 --> 00:28:14,800 Speaker 1: Don't go away, welcome back, run name the car doctor, Dennis, 547 00:28:14,840 --> 00:28:18,359 Speaker 1: you're still there, sir, real quick? Is this an automatic 548 00:28:18,440 --> 00:28:25,240 Speaker 1: or manual a C system? It's automatic automatic? Okay. So 549 00:28:25,400 --> 00:28:27,199 Speaker 1: the next thing I would do once I see what 550 00:28:27,240 --> 00:28:29,320 Speaker 1: the compressor is doing when it doesn't work, or when 551 00:28:29,359 --> 00:28:32,280 Speaker 1: you see it blowing hot air, if the compressor has 552 00:28:32,480 --> 00:28:34,439 Speaker 1: that bulb is lit and the compressor is not on 553 00:28:35,760 --> 00:28:39,920 Speaker 1: either somehow the compressor is not grounded, all right? Could 554 00:28:39,960 --> 00:28:42,240 Speaker 1: we have a bad engine ground, a bad chassis ground, 555 00:28:42,360 --> 00:28:45,600 Speaker 1: something like that, or unfortunately you've got a third bad compressor, 556 00:28:45,880 --> 00:28:47,800 Speaker 1: which brings me to one quick question. What are you 557 00:28:47,840 --> 00:28:51,920 Speaker 1: paying for these compressors? Any idea? Actually that I only 558 00:28:51,920 --> 00:28:54,640 Speaker 1: put one compressor in R R and Y compressors out 559 00:28:54,680 --> 00:28:58,440 Speaker 1: of Florida, okay, And what are you paying for him? 560 00:28:58,800 --> 00:29:01,440 Speaker 1: That one? I didn't pay much for that one, just 561 00:29:01,640 --> 00:29:06,479 Speaker 1: over two, um, I questioned, I just listen. I'm not 562 00:29:06,560 --> 00:29:10,720 Speaker 1: knocking them. I just question cheap a C compressors. All right, 563 00:29:11,320 --> 00:29:14,480 Speaker 1: you know it's an O four Mitsubishi. It's a lot 564 00:29:14,520 --> 00:29:16,800 Speaker 1: of this stuff seems to come from one one, one 565 00:29:16,920 --> 00:29:20,520 Speaker 1: vendor in in China. I'll say it like it is, 566 00:29:20,960 --> 00:29:23,560 Speaker 1: and then they get spread out amongst the various manufacturers 567 00:29:23,560 --> 00:29:25,560 Speaker 1: that say here in the United States. So is it new, Yes, 568 00:29:25,640 --> 00:29:28,800 Speaker 1: it made the Mitsubishi spects. Well, you know, so it 569 00:29:28,840 --> 00:29:31,000 Speaker 1: may have to become a completely different brand from a 570 00:29:31,000 --> 00:29:35,000 Speaker 1: completely different vendor. All right. I did. I did pick up. 571 00:29:36,240 --> 00:29:39,120 Speaker 1: I did pick up one from O'Reilly's. It was sitting 572 00:29:39,120 --> 00:29:41,840 Speaker 1: in the trunk when I was at the deal around Saturday. 573 00:29:42,280 --> 00:29:43,760 Speaker 1: You know, I told him, I said, listen, if you 574 00:29:43,800 --> 00:29:46,120 Speaker 1: if we have a bad compressor, there's one in the trunk. 575 00:29:46,400 --> 00:29:51,960 Speaker 1: And you know there diagnosic was you got a leak 576 00:29:52,840 --> 00:29:56,160 Speaker 1: and so and you might have a leak. Listen anything. Well, 577 00:29:56,200 --> 00:29:58,320 Speaker 1: I can see see where he pointed out where the 578 00:29:58,320 --> 00:30:00,400 Speaker 1: oil is, right. You know, I gotta kind of take 579 00:30:00,480 --> 00:30:02,240 Speaker 1: it with a grain of salt. But let me ask 580 00:30:02,280 --> 00:30:06,600 Speaker 1: you a question. When those fans are shutting, When I'm 581 00:30:06,640 --> 00:30:10,600 Speaker 1: seeing that fan shut off, they're both cutting off is 582 00:30:10,640 --> 00:30:14,160 Speaker 1: that correct, because isn't one just for the cooling system 583 00:30:14,200 --> 00:30:15,760 Speaker 1: and the other one is for the A C. No, 584 00:30:15,920 --> 00:30:18,080 Speaker 1: I believe, I believe they double duty. One of those. 585 00:30:18,120 --> 00:30:20,240 Speaker 1: I believe there's a low on the high side, and 586 00:30:20,280 --> 00:30:22,479 Speaker 1: I'd have to look at a wiring diagram to be certain, 587 00:30:22,840 --> 00:30:25,680 Speaker 1: but generally when you see two, they do double duty. 588 00:30:25,720 --> 00:30:28,560 Speaker 1: One of them will be a bigger one will be 589 00:30:28,640 --> 00:30:32,479 Speaker 1: cooling system and low side a C. And then the 590 00:30:32,520 --> 00:30:34,800 Speaker 1: smaller one or the next one will be high side 591 00:30:34,840 --> 00:30:38,240 Speaker 1: a C. So when pressure exceeds a certain point, there's 592 00:30:38,240 --> 00:30:41,000 Speaker 1: probably a two step relay in here somewhere that it 593 00:30:41,040 --> 00:30:43,640 Speaker 1: will turn on both fans or one, depending upon what 594 00:30:43,720 --> 00:30:46,400 Speaker 1: it's seeing. I know more looking at a wiring diagram. 595 00:30:46,600 --> 00:30:49,160 Speaker 1: What I want to leave you with is this, Okay, 596 00:30:49,320 --> 00:30:52,120 Speaker 1: once you wire up that side marker ball to the compressor, 597 00:30:52,480 --> 00:30:54,480 Speaker 1: and again we're just looking for tell me what's good, 598 00:30:54,480 --> 00:30:56,880 Speaker 1: I'll tell you what's bad. Right, We're gonna play that game, agreed, 599 00:30:57,480 --> 00:30:59,800 Speaker 1: all right? If we If we do that with that, 600 00:31:00,000 --> 00:31:01,720 Speaker 1: it then the next thing I want to do is 601 00:31:01,800 --> 00:31:03,480 Speaker 1: I want you to go find the low side or 602 00:31:03,520 --> 00:31:08,080 Speaker 1: the high side pressure switch, the switch that controls the fans, 603 00:31:08,640 --> 00:31:10,440 Speaker 1: and I want you to wire that bulb in there, 604 00:31:11,600 --> 00:31:14,240 Speaker 1: and I want to see when the fans cycle, does 605 00:31:14,280 --> 00:31:16,920 Speaker 1: that bulb flash on and off? Could I have a 606 00:31:16,920 --> 00:31:20,680 Speaker 1: bad high side pressure switch? Because it sounds like we're 607 00:31:20,720 --> 00:31:22,480 Speaker 1: all over the place with this. So now I've got 608 00:31:22,480 --> 00:31:25,760 Speaker 1: a baseline this system. I've got to know what's failing. Yes, 609 00:31:25,840 --> 00:31:28,280 Speaker 1: I agree, it sounds like you've got a bad condenser. 610 00:31:28,320 --> 00:31:30,880 Speaker 1: But now I want to understand the electrical side. Does 611 00:31:30,920 --> 00:31:34,040 Speaker 1: that make sense right? But you know what's funny, and 612 00:31:34,080 --> 00:31:36,280 Speaker 1: this could be a coincidence, maybe just because the cars 613 00:31:36,320 --> 00:31:38,120 Speaker 1: getting you know, it's got some miles on and got 614 00:31:38,120 --> 00:31:40,440 Speaker 1: some ears on it. When I shut the fan the 615 00:31:40,720 --> 00:31:44,480 Speaker 1: A C off with the you know, inside control, it 616 00:31:44,560 --> 00:31:48,440 Speaker 1: makes the same exact noise, which never I never heard 617 00:31:48,440 --> 00:31:51,480 Speaker 1: that noise before. So I'm like, is it was it 618 00:31:51,600 --> 00:31:54,040 Speaker 1: just a coincidence that we changed the compressor and now 619 00:31:54,200 --> 00:31:58,800 Speaker 1: just you know, and your noise. You're sure the noise 620 00:31:58,880 --> 00:32:05,600 Speaker 1: is coming from the fans? Yes, yep, yep. Exactly To 621 00:32:05,640 --> 00:32:08,280 Speaker 1: defend somebody was one of the mechanics was saying that 622 00:32:08,400 --> 00:32:11,160 Speaker 1: those Oh here's the other thing. Why he said the 623 00:32:11,200 --> 00:32:13,480 Speaker 1: compressor was bad, which didn't make any sense to me. 624 00:32:13,880 --> 00:32:18,200 Speaker 1: He said, when you shut the when the compressor shuts off, 625 00:32:18,240 --> 00:32:22,960 Speaker 1: it should like stop immediately, the clutch stop immediately. And 626 00:32:23,000 --> 00:32:24,959 Speaker 1: he says it's spinning, and I'm Michael, what is that. 627 00:32:25,560 --> 00:32:29,600 Speaker 1: That doesn't make sense. It's a free spinning clutch. Well, 628 00:32:29,640 --> 00:32:32,400 Speaker 1: I've seen I disagree with that. I've seen compressors that 629 00:32:32,440 --> 00:32:35,800 Speaker 1: when they're shut off, they'll actually the compressor face plate 630 00:32:35,840 --> 00:32:38,760 Speaker 1: will actually rotate and revolve until it settles down. It 631 00:32:38,800 --> 00:32:41,440 Speaker 1: won't do it continuously. I wouldn't judge the system on that. 632 00:32:41,720 --> 00:32:44,840 Speaker 1: I'd wire in a side marker. I'd get the condenser fixed. 633 00:32:45,280 --> 00:32:49,040 Speaker 1: I would find a way to activate those condenser fans 634 00:32:49,040 --> 00:32:52,040 Speaker 1: by themselves are just powering ground and see if they 635 00:32:52,040 --> 00:32:54,480 Speaker 1: make noise. And if they do, then unfortunately you've got 636 00:32:54,480 --> 00:32:57,000 Speaker 1: bad condenser fans as well. But go one step at 637 00:32:57,040 --> 00:32:58,960 Speaker 1: a time. They've thrown enough parts at this car for it. 638 00:32:59,160 --> 00:33:00,840 Speaker 1: Let me know what happens and us I'm here if 639 00:33:00,840 --> 00:33:02,520 Speaker 1: you need me. Ran a need in the car, doctor, 640 00:33:02,560 --> 00:33:12,480 Speaker 1: I'll be back right after this. Welcome back running in 641 00:33:12,520 --> 00:33:14,280 Speaker 1: the car. Doctor. Let's take a quick ride over to 642 00:33:14,320 --> 00:33:16,960 Speaker 1: Virginia and talk to Craig about as those seven escaped. Craig, 643 00:33:17,000 --> 00:33:22,680 Speaker 1: I got about two minutes, brother, what's going on? Um? Thanks? First? 644 00:33:22,720 --> 00:33:26,120 Speaker 1: Taking my car rn uh My wife's two thousand and 645 00:33:26,200 --> 00:33:30,120 Speaker 1: seven four escape with electric door locks has two issues. 646 00:33:31,000 --> 00:33:33,959 Speaker 1: The first is that the door open light an alarm 647 00:33:34,040 --> 00:33:37,560 Speaker 1: bell goes off sporadically when the car is being driven, 648 00:33:38,360 --> 00:33:40,960 Speaker 1: and we can knock and unlock the doors and it'll 649 00:33:41,000 --> 00:33:44,040 Speaker 1: stop for a few seconds and starts right back up again. 650 00:33:44,840 --> 00:33:47,160 Speaker 1: The second issue is that if we parked the car 651 00:33:47,200 --> 00:33:49,880 Speaker 1: and lock it many times, the car alarm goes off 652 00:33:49,920 --> 00:33:53,280 Speaker 1: for no reason, the horn blowing and all that, which 653 00:33:53,320 --> 00:33:57,040 Speaker 1: is also very annoying. Just curious what you would suggest 654 00:33:57,080 --> 00:33:59,840 Speaker 1: for us to get this thing fixed. First thing I 655 00:34:00,040 --> 00:34:02,600 Speaker 1: do is do a complete vehicle skin. I look at 656 00:34:02,600 --> 00:34:05,160 Speaker 1: all the computers. There's a there's a module on that 657 00:34:05,240 --> 00:34:10,200 Speaker 1: vehicle called the GEM or general uh generic electric module, 658 00:34:10,640 --> 00:34:13,840 Speaker 1: Generic electronic module, the GEM module. It's probably under the 659 00:34:13,920 --> 00:34:16,920 Speaker 1: left foot of the driver on the driver's side corner 660 00:34:16,920 --> 00:34:20,360 Speaker 1: of the passenger compartment. I bet the GEM module is 661 00:34:20,360 --> 00:34:23,319 Speaker 1: going to show us a fault code for either door 662 00:34:23,400 --> 00:34:26,480 Speaker 1: a jar switch circuits or latch or hood a jar 663 00:34:26,600 --> 00:34:29,480 Speaker 1: switch circuits. If the hood is loose, for example, and 664 00:34:29,560 --> 00:34:32,279 Speaker 1: it has optional anti theft on it. Which from the 665 00:34:32,280 --> 00:34:35,120 Speaker 1: sounds of it, it does. If the hooded jar switch 666 00:34:35,440 --> 00:34:38,680 Speaker 1: is rattled and it thinks while the vehicle is locked 667 00:34:39,040 --> 00:34:41,879 Speaker 1: going down the road, perhaps something's happening where it's gonna 668 00:34:41,920 --> 00:34:44,319 Speaker 1: pop open and set off the alarm. Uh, it's going 669 00:34:44,360 --> 00:34:47,080 Speaker 1: to activate that. So it sounds like one of the 670 00:34:47,120 --> 00:34:49,560 Speaker 1: micro switches on one of either the four doors if 671 00:34:49,560 --> 00:34:52,600 Speaker 1: this is a four door, or the engine compartment and 672 00:34:52,640 --> 00:34:56,080 Speaker 1: the trunk latch has got an issue and it's got 673 00:34:56,080 --> 00:34:58,880 Speaker 1: to be dealt with now. It may be something as 674 00:34:58,920 --> 00:35:02,200 Speaker 1: simple as scanning for a code. It's telling you it's 675 00:35:02,280 --> 00:35:05,080 Speaker 1: it's it's got a uh, you know, it's got something 676 00:35:05,080 --> 00:35:07,680 Speaker 1: along the lines of the left rear door has a 677 00:35:07,719 --> 00:35:10,680 Speaker 1: fault in it, and it may just need a switch 678 00:35:10,800 --> 00:35:12,719 Speaker 1: for that corner. The switch, by the way, is part 679 00:35:12,719 --> 00:35:15,400 Speaker 1: of the door latch assembly, and the door panel has 680 00:35:15,440 --> 00:35:17,160 Speaker 1: to come apart. It's a bit of a michigust to 681 00:35:17,239 --> 00:35:20,000 Speaker 1: get to um. But do that. Do that first. I'm 682 00:35:20,000 --> 00:35:21,879 Speaker 1: sorry for the short time we ran out of time. 683 00:35:22,040 --> 00:35:24,000 Speaker 1: Do that first, get it scanned. Call me back if 684 00:35:24,040 --> 00:35:25,880 Speaker 1: you need more, but that should give you a direction 685 00:35:25,880 --> 00:35:27,440 Speaker 1: on where to go until the next time. I'm on 686 00:35:27,560 --> 00:35:30,840 Speaker 1: a nating in the car Doctor. Mechanics aren't expensive, they're priceless. 687 00:35:31,080 --> 00:35:31,360 Speaker 1: See you