WEBVTT - Smart Talks with IBM: Scaling AI With Purpose

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<v Speaker 1>Welcome to tech Stuff, a production from iHeartRadio. This season

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<v Speaker 1>on smart Talks with IBM, Malcolm Gladwell and team are

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<v Speaker 1>diving into the transformative world of artificial intelligence with a

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<v Speaker 1>fresh perspective on the concept of open What does open

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<v Speaker 1>really mean in the context of AI. It can mean

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<v Speaker 1>open source code or open data, but it also encompasses

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<v Speaker 1>fostering an ecosystem of ideas, ensuring diverse perspectives are heard,

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<v Speaker 1>and enabling new levels of transparency. Join hosts from your

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<v Speaker 1>favorite Pushkin podcasts as they explore how openness in AI

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<v Speaker 1>is reshaping industries, driving innovation, and redefining what's possible. You'll

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<v Speaker 1>hear from industry experts and leaders about the implications and

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<v Speaker 1>possibilities of open AI, and of course, Malcolm Gladwell will

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<v Speaker 1>be there to guide you through the season with his

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<v Speaker 1>unique insights. Look out for new episodes of Smart Talks

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<v Speaker 1>every other week on the iHeartRadio app, Apple Podcasts, or

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<v Speaker 1>wherever you get your podcasts, and learn more at IBM

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<v Speaker 1>dot com, slash smart Talks.

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<v Speaker 2>Pushkin Hello, Hello, Welcome to Smart Talks with IBM, a

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<v Speaker 2>podcast from Pushkin Industries, iHeartRadio and IBM. I'm Malcolm Gladwell.

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<v Speaker 2>This season, we're diving back into the world of artificial intelligence,

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<v Speaker 2>but with a focus on the powerful concept of open

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<v Speaker 2>its possibilities, implications, and misconceptions. We'll look at openness from

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<v Speaker 2>a variety of angles and explore how the concept is

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<v Speaker 2>already reshaping industries, ways of doing business, and our very

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<v Speaker 2>notion of what's possible. In today's episode, Jacob Goldstein sits

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<v Speaker 2>down with Rebecca Finley, the CEO of the Partnership on AI,

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<v Speaker 2>a nonprofit group grappling with important questions around the future

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<v Speaker 2>of AI. Their conversation focuses on Rebecca's work bringing together

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<v Speaker 2>a community of diverse stakeholders to help shape the conversation

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<v Speaker 2>around accountable AI governance. Rebecca explains why transparency is so

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<v Speaker 2>crucial for scaling the technology responsibly, and she highlights how

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<v Speaker 2>working with groups like the AI Alliance can provide valuable

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<v Speaker 2>insights in order to build the resources, infrastructure, and community

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<v Speaker 2>around releasing open source models. So, without further ado, let's

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<v Speaker 2>get to that conversation.

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<v Speaker 3>Can you say your name and your job?

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<v Speaker 4>My name is Rebecca Finley. I am the CEO of

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<v Speaker 4>the Partnership on AI to benefit people and society. Often

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<v Speaker 4>referred to as PAI.

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<v Speaker 3>How did you get here? What was your job before

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<v Speaker 3>you had the job that you have now.

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<v Speaker 4>I came to PAI about three years ago, having had

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<v Speaker 4>the opportunity to work for the Canadian Institute for Advance Research,

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<v Speaker 4>developing and deploying all of their programs related to the

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<v Speaker 4>intersection of technology and society. And one of the areas

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<v Speaker 4>that the Canadian Institute had been funding since nineteen eighty

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<v Speaker 4>two was research into artificial intelligence.

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<v Speaker 3>Wow, early, they were early.

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<v Speaker 4>It was a very early commitment and an ongoing commitment

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<v Speaker 4>at the Institute to fund long term fundamental questions of

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<v Speaker 4>scientific importance in interdisciplinary research programs that were often committed

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<v Speaker 4>and funded to for well over a decade. The AI,

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<v Speaker 4>Robotics and Society program that kicked off the work at

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<v Speaker 4>the Institute eventually became a program very much focused on

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<v Speaker 4>deep learning and reinforcement learning, neural networks, all of the

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<v Speaker 4>current iteration of AI, or certainly the pregenerative AI iteration

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<v Speaker 4>of AI that led to this transformation that we've seen

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<v Speaker 4>in terms of online search and all sorts of ways

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<v Speaker 4>in which predictive AI has been deployed. So I had

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<v Speaker 4>the opportunity to see the very early days of that

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<v Speaker 4>research coming together, and when in the early sort of

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<v Speaker 4>two thousand, twenty and tens, when compute capability came together

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<v Speaker 4>with data capability through some of the Internet companies and otherwise,

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<v Speaker 4>and we really saw this technology start to take off.

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<v Speaker 4>I had the opportunity to start up a program specifically

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<v Speaker 4>focused on the impacts of AI in society. There was,

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<v Speaker 4>as you know, at that time, some concerns both about

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<v Speaker 4>the potential for the technology, but also in terms of

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<v Speaker 4>what we were seeing around data sets and bias and

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<v Speaker 4>discrimination and potential impact on future jobs. And so bringing

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<v Speaker 4>a whole group of experts, whether they were ethicists or

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<v Speaker 4>lawyers or economists, sociologists into the discussion about AI was

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<v Speaker 4>core to that new program and continues to be core

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<v Speaker 4>to my commitment to bringing diverse perspectives together to solve

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<v Speaker 4>the challenges and opportunities that AI offers today.

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<v Speaker 3>So specifically, what is your job now? What is the

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<v Speaker 3>work you do? What is the work that PAI does?

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<v Speaker 4>I like to answer that question by asking two questions.

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<v Speaker 4>First and foremost, do you believe that the world is

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<v Speaker 4>more divided today than it ever has been in recent history?

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<v Speaker 4>And do you believe that if we don't create spaces

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<v Speaker 4>for very different perspectives to come together, we won't be

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<v Speaker 4>able to solve the challenges that are in front of

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<v Speaker 4>the world today. My answer to both of those questions is, yes,

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<v Speaker 4>we're more divided, and two, we need to seek out

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<v Speaker 4>those spaces where those very different perspectives can come together

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<v Speaker 4>to solve those great challenges. And that's what I get

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<v Speaker 4>to do as CEO of the Partnership on AI. We

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<v Speaker 4>were begun in twenty sixteen with a fundamental commitment to

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<v Speaker 4>bringing together experts, whether they were in industry, academia, civil society,

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<v Speaker 4>or philanthropy, coming together to identify what are the most

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<v Speaker 4>important questions when we think about developing AI centered on

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<v Speaker 4>people and communities, and then how do we begin to

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<v Speaker 4>develop the solutions to make sure we benefit appropriately.

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<v Speaker 3>So that's a very big picture set of ideas. I'm

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<v Speaker 3>curious on a sort of more day to day level.

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<v Speaker 3>I mean, you talk about collaborating with all these different

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<v Speaker 3>kinds of people, all these different groups, what does that

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<v Speaker 3>actually look like. What are some specific examples of how

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<v Speaker 3>you do this work?

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<v Speaker 4>So right now we have about one hundred and twenty

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<v Speaker 4>partners in sixteen countries. They come together through working groups

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<v Speaker 4>that we look at through a variety of different perspectives.

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<v Speaker 4>It could be AI, labor and the economy. It could

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<v Speaker 4>be how do you build a healthy information ecosystem. It

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<v Speaker 4>could be how do you bring more diverse perspectives into

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<v Speaker 4>the inclusive and equitable development of AI. It could be

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<v Speaker 4>what are the emerging opportunities with these very very large

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<v Speaker 4>foundation model applications and how do you deploy those safely?

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<v Speaker 4>And these groups come together most importantly to say, what

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<v Speaker 4>are the questions we need to answer collectively, So they

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<v Speaker 4>come together in working groups. I have an amazing staff

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<v Speaker 4>team who hold the pen on synthesizing research and data

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<v Speaker 4>and evidence, developing frameworks, best practices, resources, all sorts of

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<v Speaker 4>things that we can offer up to the community, be

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<v Speaker 4>they in industry or in policy, to say this is

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<v Speaker 4>how we can well, this is what good looks like,

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<v Speaker 4>and this is how we can do it on a

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<v Speaker 4>day to day basis. So that's what we do, and

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<v Speaker 4>then we publish our materials. It's all open. We make

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<v Speaker 4>sure that we get them into the hands of those

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<v Speaker 4>communities that can use them, and then we drive and

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<v Speaker 4>work with those communities to put them into practice.

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<v Speaker 3>You use the word open there and describing your publications.

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<v Speaker 3>I know, in the world of AI, on the sort

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<v Speaker 3>of technical side, there's a lot of debate, say, or

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<v Speaker 3>discussion about kind of open versus closed AI, And I'm

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<v Speaker 3>curious how you kind of encounter that particular discussion. What

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<v Speaker 3>is your view on open versus closed AI.

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<v Speaker 4>So the current discussion between open and closed release of

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<v Speaker 4>AI models came once we saw chat, GPT and other

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<v Speaker 4>very large generative AI systems being deployed out into the

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<v Speaker 4>hands of consumers around the world, and there emerged some

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<v Speaker 4>fear about the potential of these models to act in

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<v Speaker 4>all sorts of catastrophic ways. So there were concerns that

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<v Speaker 4>the models could be deployed with regard to different development

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<v Speaker 4>of viruses or biomedical weapons, or even nuclear weapons, or

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<v Speaker 4>through manipulation or otherwise. So this are emerged about over

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<v Speaker 4>the last eighteen months, this real concern that these models,

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<v Speaker 4>if deployed openly, could lead to some level of truly

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<v Speaker 4>catastrophic risk. And what emerged is actually that we discovered

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<v Speaker 4>that through a whole bunch of work that's been done

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<v Speaker 4>over the last little while, that releasing them openly has

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<v Speaker 4>not led and doesn't appear to be leading in any

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<v Speaker 4>way to catastrophic risk. In facts, releasing them openly allows

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<v Speaker 4>for much more greater scrutiny and understanding of the safety

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<v Speaker 4>measures that have been put into place. And so what

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<v Speaker 4>happened was sort of the pendulum swung very much towards

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<v Speaker 4>concerned about really catastrophic risk and safety over the last year,

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<v Speaker 4>and over the last year we've seen it swing back

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<v Speaker 4>as we learn more and more about how these models

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<v Speaker 4>are being used and how they are being deployed into

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<v Speaker 4>the world. My feeling is we must approach this work openly,

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<v Speaker 4>and it's not just open release of models or what

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<v Speaker 4>we think of as traditional open source forms of model

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<v Speaker 4>development or otherwise, but we really need to think about

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<v Speaker 4>how do we build an open innovation ecosystem that fundamentally

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<v Speaker 4>allows both for the innovation to be shared with many people,

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<v Speaker 4>but also for safety and security to be rigorously upheld.

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<v Speaker 3>So when you talk about this kind of broader idea

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<v Speaker 3>of open innovation beyond open source or you know, transparency

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<v Speaker 3>and models, like, what do you mean sort of specifically

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<v Speaker 3>how does that look in the world.

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<v Speaker 4>So I have three particular points of view when it

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<v Speaker 4>comes to open innovation because I think we need to

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<v Speaker 4>think both both upstream around the research that is driving

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<v Speaker 4>these models and downstream in terms of the benefits of

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<v Speaker 4>these models to others. So, first and foremost, what we

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<v Speaker 4>have known in terms of how AI has been developed,

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<v Speaker 4>and yes, I had an opportunity to see it when

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<v Speaker 4>I was at the Canadian Institute for Advanced Research is

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<v Speaker 4>a very open form of scientific publication and rigorous peer review.

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<v Speaker 4>And what happens when we release openly is you have

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<v Speaker 4>an opportunity for the research to be interrogated to determine

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<v Speaker 4>the quality and significance of that, but then also for

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<v Speaker 4>it to be picked up by many others. And then secondly,

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<v Speaker 4>openness for me is about transparency. We released a set

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<v Speaker 4>of very strong recommendations last year around the way in

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<v Speaker 4>which these very large foundation models could be deployed safely.

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<v Speaker 4>They're all about disclosure. They're all about disclosure and documentation

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<v Speaker 4>right from the early days pre R and D development

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<v Speaker 4>of these systems, right in terms of thinking about what's

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<v Speaker 4>in the training data and how is it being used,

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<v Speaker 4>all the way through to post deployment monitoring and disclosure.

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<v Speaker 4>So I really think that this is important transparency through it.

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<v Speaker 4>And then the third piece is openness in terms of

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<v Speaker 4>who was around the table to benefit from this technology.

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<v Speaker 4>We know that if we're really going to see these

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<v Speaker 4>new models having being successful deployed into education or healthcare

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<v Speaker 4>or climate and sustainability, we need to have those experts

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<v Speaker 4>in those communities at the table charting this and making

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<v Speaker 4>sure that the technology is working for them. Those are

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<v Speaker 4>the free ways I think about openness.

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<v Speaker 3>Is there like a particular project that you've worked on

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<v Speaker 3>that you feel like, you know reflects your approach to

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<v Speaker 3>responsible AI.

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<v Speaker 4>So there's a really interesting project that we have underway

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<v Speaker 4>at PAI that is looking at responsible practices squarely when

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<v Speaker 4>it comes to the use of synthetic media. And what

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<v Speaker 4>we heard from our community was that they were looking

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<v Speaker 4>for a clear code of conduct about what does it

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<v Speaker 4>mean to be responsible in this space. And so what

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<v Speaker 4>happened is we pulled together a number of working groups

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<v Speaker 4>to come together. They included industry representatives, They also included

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<v Speaker 4>civil society organizations like WITNESS, a number of academic institutions

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<v Speaker 4>and otherwise. And what we heard was that there were

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<v Speaker 4>clear requirements that creators could take, that developers of the

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<v Speaker 4>technology could take. And then also distributors. So when we

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<v Speaker 4>think about those generative AI systems being deployed across platforms

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<v Speaker 4>and otherwise, and we came up with a framework for

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<v Speaker 4>what responsibility looks like. What does it mean to have consent,

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<v Speaker 4>what does it mean to disclose responsibly, what does it

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<v Speaker 4>mean to embed technology into it? So, for example, we've

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<v Speaker 4>heard many people talk about the importance of water marking

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<v Speaker 4>systems right and making sure that we have a way

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<v Speaker 4>to water mark them. But what we know from the

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<v Speaker 4>technology is that is a very very complex and complicated problem,

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<v Speaker 4>and what might work on a technical level certainly hits

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<v Speaker 4>a whole new set of complications when we start labeling

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<v Speaker 4>and disclosing out to the public about what that technology

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<v Speaker 4>actually means. All of these I believe are solvable problems,

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<v Speaker 4>but they all needed to have a clear code underneath

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<v Speaker 4>them that was saying this is what we will commit to.

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<v Speaker 4>And we now have a number of organizations, many many

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<v Speaker 4>of the large technology companies, but also many of the

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<v Speaker 4>small startups who are operating in this base, civil society,

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<v Speaker 4>media organizations like the BBC and the CBC who's have

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<v Speaker 4>signed on. And one of the really exciting pieces of

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<v Speaker 4>that is that we're now seeing how it's changing practice.

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<v Speaker 4>So a year in we asked each of our partners

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<v Speaker 4>to come up with a clear case study about how

0:15:17.480 --> 0:15:20.720
<v Speaker 4>that work has changed the way they are making decisions,

0:15:21.120 --> 0:15:25.720
<v Speaker 4>deploying technology and ensuring that they're being responsible in their use.

0:15:25.800 --> 0:15:28.720
<v Speaker 4>And that is creating now a whole resource online that

0:15:28.720 --> 0:15:31.080
<v Speaker 4>we're able to share with others about what does it

0:15:31.200 --> 0:15:34.480
<v Speaker 4>mean to be responsible in this place. There's so much

0:15:34.520 --> 0:15:36.680
<v Speaker 4>more work to be done, and the exciting thing is

0:15:36.720 --> 0:15:38.920
<v Speaker 4>once you have a foundation like this in place, we

0:15:38.960 --> 0:15:42.560
<v Speaker 4>can continue to build on it. So much interest now

0:15:42.560 --> 0:15:45.520
<v Speaker 4>in the policy space, for example, about this work as well.

0:15:46.600 --> 0:15:50.440
<v Speaker 3>Are there any specific examples of those sort of case

0:15:50.480 --> 0:15:55.160
<v Speaker 3>studies or the real world experiences that say media organizations

0:15:55.240 --> 0:15:57.560
<v Speaker 3>had that are interesting that are illuminating.

0:15:57.960 --> 0:16:02.960
<v Speaker 4>Yes. So, for example, what we saw with the BBC

0:16:03.560 --> 0:16:06.680
<v Speaker 4>is that they're developing a lot of content as a

0:16:06.680 --> 0:16:10.200
<v Speaker 4>public broadcaster, both in terms of their news coverage but

0:16:10.320 --> 0:16:12.880
<v Speaker 4>also in terms of some of the resources that they

0:16:12.880 --> 0:16:16.600
<v Speaker 4>are developing for the British public as well. And what

0:16:16.640 --> 0:16:19.080
<v Speaker 4>they talked about was the way in which they had

0:16:19.320 --> 0:16:24.840
<v Speaker 4>used synthetic media in a very very sensitive environment where

0:16:24.880 --> 0:16:29.520
<v Speaker 4>they were hearing from individuals talk about personal experiences, but

0:16:29.640 --> 0:16:33.200
<v Speaker 4>wanted to have some way to change the face entirely

0:16:33.320 --> 0:16:36.320
<v Speaker 4>in terms of the individuals who were speaking. So that's

0:16:36.360 --> 0:16:39.440
<v Speaker 4>a very complicated ethical question, right, how do you do

0:16:39.600 --> 0:16:42.400
<v Speaker 4>that responsibly? And what is the way in which you

0:16:42.560 --> 0:16:46.640
<v Speaker 4>use that technology, and most importantly, how do you disclose it?

0:16:46.920 --> 0:16:49.400
<v Speaker 4>So their case study looked at that in some real

0:16:49.520 --> 0:16:53.120
<v Speaker 4>detail about the process they went through to make the

0:16:53.200 --> 0:16:57.160
<v Speaker 4>decision responsibly to do what they chose, how they intended

0:16:57.200 --> 0:16:58.920
<v Speaker 4>to use the technology in that space.

0:17:00.040 --> 0:17:04.280
<v Speaker 3>Describe your work and some of these studies, the idea

0:17:04.320 --> 0:17:08.159
<v Speaker 3>of transparency seems to be a theme. Talk about the

0:17:08.200 --> 0:17:10.200
<v Speaker 3>importance of transparency in this kind of work.

0:17:11.359 --> 0:17:16.320
<v Speaker 4>Yeah, transparency is fundamental to responsibility. I always like to

0:17:16.320 --> 0:17:20.159
<v Speaker 4>say it's not accountability in a complete sense, but it

0:17:20.240 --> 0:17:24.159
<v Speaker 4>is a first step to driving accountability more fully. So,

0:17:24.680 --> 0:17:27.960
<v Speaker 4>when we think about how these systems are developed, they're

0:17:28.000 --> 0:17:33.240
<v Speaker 4>often developed behind closed doors inside companies who are making

0:17:33.280 --> 0:17:37.320
<v Speaker 4>decisions about what and how these products will work from

0:17:37.359 --> 0:17:42.600
<v Speaker 4>a business perspective. And what disclosure and transparency can provide

0:17:42.640 --> 0:17:46.040
<v Speaker 4>is some sense of the decisions that were made leading

0:17:46.080 --> 0:17:48.879
<v Speaker 4>up to the way in which those models were deployed.

0:17:49.000 --> 0:17:54.359
<v Speaker 4>So This could be ensuring that individual's private information was

0:17:54.400 --> 0:17:58.720
<v Speaker 4>protected through the process and won't be inadvertently disclosed, or otherwise,

0:17:59.160 --> 0:18:02.199
<v Speaker 4>it could be providing some sense of how well the

0:18:02.280 --> 0:18:06.000
<v Speaker 4>system performs against a whole level of quality measures. So

0:18:06.040 --> 0:18:08.840
<v Speaker 4>we have all of these different types of evaluations and

0:18:08.920 --> 0:18:12.200
<v Speaker 4>a measures that are emerging about the quality of these

0:18:12.200 --> 0:18:16.080
<v Speaker 4>systems as they're deployed. Being transparent about how they perform

0:18:16.119 --> 0:18:19.240
<v Speaker 4>against these systems is really crucial to that as well.

0:18:19.480 --> 0:18:22.560
<v Speaker 4>We have a whole ecosystem that's starting to emerge around

0:18:22.640 --> 0:18:25.639
<v Speaker 4>auditing of these systems. So what does that look like

0:18:25.720 --> 0:18:28.120
<v Speaker 4>we think about auditors and all sorts of other sectors

0:18:28.160 --> 0:18:30.639
<v Speaker 4>of the economy. What does it look like to be

0:18:30.720 --> 0:18:33.919
<v Speaker 4>auditing these systems to ensure that they're meeting all of

0:18:33.960 --> 0:18:37.640
<v Speaker 4>those both legal but additional ethical requirements that we want

0:18:37.680 --> 0:18:38.840
<v Speaker 4>to make sure that are in place.

0:18:40.160 --> 0:18:44.720
<v Speaker 3>What are some of the hardest ethical dilemmas you've come

0:18:44.800 --> 0:18:46.920
<v Speaker 3>up against in AI policy?

0:18:48.160 --> 0:18:51.520
<v Speaker 4>Well, the interesting thing about AI policy right is what

0:18:51.560 --> 0:18:55.800
<v Speaker 4>it works very simply in one setting, can be highly

0:18:55.880 --> 0:18:59.199
<v Speaker 4>complicated in another setting. And so, for example, I have

0:18:59.240 --> 0:19:02.119
<v Speaker 4>an app that I adore. It's an app on my

0:19:02.240 --> 0:19:05.240
<v Speaker 4>phone that allows me to take a photo of a bird,

0:19:05.800 --> 0:19:08.040
<v Speaker 4>and it will help me to better understand, you know,

0:19:08.080 --> 0:19:10.439
<v Speaker 4>what that bird is, and give me all sorts of

0:19:10.440 --> 0:19:14.639
<v Speaker 4>information about that bird. Now, it's probably right most of

0:19:14.680 --> 0:19:17.160
<v Speaker 4>the time, and it's certainly right enough of the time

0:19:17.200 --> 0:19:20.200
<v Speaker 4>to give me great pleasure and delight when I'm out walking.

0:19:20.760 --> 0:19:24.199
<v Speaker 4>You could think about that exact same technology applied. So,

0:19:24.440 --> 0:19:27.680
<v Speaker 4>for example, now you're a security guard and you're working

0:19:28.240 --> 0:19:31.840
<v Speaker 4>in a shopping plaza, and you're able to take photos

0:19:31.880 --> 0:19:35.280
<v Speaker 4>of individuals who you may think are acting suspiciously in

0:19:35.280 --> 0:19:37.840
<v Speaker 4>some way and match that photo up with some sort

0:19:37.920 --> 0:19:42.119
<v Speaker 4>of a database of individuals that may have been found,

0:19:42.119 --> 0:19:44.920
<v Speaker 4>you know, to have some sort of connection to other

0:19:45.000 --> 0:19:47.360
<v Speaker 4>criminal behavior in the past. Right, So what goes from

0:19:47.440 --> 0:19:50.919
<v Speaker 4>being a delightful Oh, isn't this an interesting bird? To

0:19:51.000 --> 0:19:55.399
<v Speaker 4>a very very creepy What is this say about surveillance

0:19:55.480 --> 0:19:59.080
<v Speaker 4>and privacy and access to public spaces? And that is

0:19:59.119 --> 0:20:02.359
<v Speaker 4>the nature of AI. So much of the concern about

0:20:02.359 --> 0:20:07.520
<v Speaker 4>the ethical use and deployment of AI is how an

0:20:07.640 --> 0:20:13.080
<v Speaker 4>organization is making the choices within the social and systemic

0:20:13.160 --> 0:20:16.919
<v Speaker 4>structure they sit. So so much about the ethics of

0:20:16.960 --> 0:20:20.679
<v Speaker 4>AI is understanding what is the use case how is

0:20:20.720 --> 0:20:24.440
<v Speaker 4>it being used, how is it being constrained? How does

0:20:24.480 --> 0:20:27.520
<v Speaker 4>it start to infringe upon what we think of as

0:20:27.880 --> 0:20:32.320
<v Speaker 4>the human rights of an individual to privacy, And so

0:20:32.400 --> 0:20:35.640
<v Speaker 4>you have to constantly be thinking about ethics. What could

0:20:35.640 --> 0:20:39.119
<v Speaker 4>work very well in one situation absolutely doesn't work in another.

0:20:39.480 --> 0:20:43.000
<v Speaker 4>We often talk about these as socio technical questions. Right,

0:20:43.400 --> 0:20:46.760
<v Speaker 4>just because the technology works doesn't actually mean that it

0:20:46.800 --> 0:20:48.760
<v Speaker 4>should be used and deployed.

0:20:49.520 --> 0:20:54.520
<v Speaker 3>What's an example of where the partnership on AI influence

0:20:54.760 --> 0:20:58.160
<v Speaker 3>changes either in policy or in industry practice.

0:20:59.320 --> 0:21:02.040
<v Speaker 4>We talked a little bit about the Framework for Synthetic

0:21:02.119 --> 0:21:06.520
<v Speaker 4>Media and how that has allowed companies and media organizations

0:21:06.560 --> 0:21:09.720
<v Speaker 4>and civil society organizations to really think deeply about the

0:21:09.760 --> 0:21:12.600
<v Speaker 4>way in which they're using this. Another area that we

0:21:12.760 --> 0:21:18.840
<v Speaker 4>focused on has been around responsible deployment of foundation and

0:21:19.000 --> 0:21:21.679
<v Speaker 4>large scale models. So, as I said, we issued a

0:21:21.800 --> 0:21:26.080
<v Speaker 4>set of recommendations last year that really laid out for

0:21:26.280 --> 0:21:31.120
<v Speaker 4>these very large developers and deployers of foundation and frontier models,

0:21:31.200 --> 0:21:35.439
<v Speaker 4>what does good look like right from R and D

0:21:35.680 --> 0:21:39.520
<v Speaker 4>through to deployment monitoring. And it has been very encouraging

0:21:39.720 --> 0:21:42.520
<v Speaker 4>to see that that work has been picked up by

0:21:42.920 --> 0:21:47.000
<v Speaker 4>companies and really articulated as part of the fabric of

0:21:47.040 --> 0:21:51.880
<v Speaker 4>the deployment of their foundation models and systems moving forward.

0:21:52.280 --> 0:21:55.359
<v Speaker 4>So much of this work is around creating clear definitions

0:21:55.359 --> 0:21:58.600
<v Speaker 4>of what we're meaning as the technology evolves and clear

0:21:58.640 --> 0:22:01.160
<v Speaker 4>sets of responsibilities. So it's great to see that work

0:22:01.200 --> 0:22:04.679
<v Speaker 4>getting picked up. The NTIA in the United States just

0:22:04.720 --> 0:22:09.119
<v Speaker 4>released a report on open models and the release of

0:22:09.119 --> 0:22:11.840
<v Speaker 4>open models. Great to see our work sited there as

0:22:11.880 --> 0:22:15.200
<v Speaker 4>contributing to that analysis. Great to see some of our

0:22:15.240 --> 0:22:19.199
<v Speaker 4>definitions and synthetic media getting picked up by legislators in

0:22:19.240 --> 0:22:22.880
<v Speaker 4>different countries. Really just it's important, I think, for us

0:22:22.880 --> 0:22:26.080
<v Speaker 4>to build capacity, knowledge and understanding and our policy makers

0:22:26.119 --> 0:22:30.840
<v Speaker 4>in this moment as the technology is evolving and accelerating

0:22:30.840 --> 0:22:31.600
<v Speaker 4>in its development.

0:22:32.720 --> 0:22:36.320
<v Speaker 3>What's the AI Alliance and why did Partnership on AI

0:22:36.440 --> 0:22:37.160
<v Speaker 3>decide to join?

0:22:37.720 --> 0:22:41.240
<v Speaker 4>So you had asked about the debate between open versus

0:22:41.359 --> 0:22:45.880
<v Speaker 4>closed models and how that has evolved over the last year,

0:22:46.200 --> 0:22:50.719
<v Speaker 4>and the AI Alliance was a community of organizations that

0:22:50.840 --> 0:22:55.080
<v Speaker 4>came together to really think about, Okay, if we support

0:22:55.600 --> 0:22:59.119
<v Speaker 4>open release of models, what does that look like and

0:22:59.160 --> 0:23:01.520
<v Speaker 4>what does the community the need. And so that's about

0:23:01.560 --> 0:23:06.040
<v Speaker 4>one hundred organizations IBM one of our founding partners is

0:23:06.080 --> 0:23:09.119
<v Speaker 4>also one of the founding partners of the AI Alliance.

0:23:09.440 --> 0:23:12.719
<v Speaker 4>It's a community that brings together a number of academic

0:23:12.800 --> 0:23:17.000
<v Speaker 4>institutions many countries around the world, and they're really focused

0:23:17.119 --> 0:23:22.479
<v Speaker 4>on how do you build the resources and infrastructure and

0:23:22.560 --> 0:23:26.680
<v Speaker 4>community around what open source in these large scale models

0:23:26.720 --> 0:23:30.280
<v Speaker 4>really mean. So that could be open data sets, that

0:23:30.400 --> 0:23:35.200
<v Speaker 4>could be open technology development. Really building on that understanding

0:23:35.200 --> 0:23:38.320
<v Speaker 4>that we need an infrastructure in place and a community

0:23:38.359 --> 0:23:43.600
<v Speaker 4>engaged in thinking about safety and innovation through the open lens.

0:23:44.400 --> 0:23:48.520
<v Speaker 2>This approach brings together organizations and experts from around the

0:23:48.560 --> 0:23:54.520
<v Speaker 2>globe with different backgrounds, experiences, and perspectives to transparently and

0:23:54.680 --> 0:23:59.439
<v Speaker 2>openly address the challenges and opportunities today. I poses the

0:23:59.480 --> 0:24:04.280
<v Speaker 2>collaborative nature of the AI Alliance encourages discussion, debate, and innovation.

0:24:05.119 --> 0:24:08.200
<v Speaker 2>Through these efforts, IBM is helping to build a community

0:24:08.520 --> 0:24:12.160
<v Speaker 2>around transparent open technology.

0:24:12.800 --> 0:24:15.760
<v Speaker 3>So I want to talk about the future for a minute.

0:24:16.119 --> 0:24:19.520
<v Speaker 3>I'm trures what you see as the biggest obstacles to

0:24:20.400 --> 0:24:23.879
<v Speaker 3>widespread adoption of responsible AI practices.

0:24:24.640 --> 0:24:29.959
<v Speaker 4>One of the biggest obstacles today is an inability and

0:24:30.000 --> 0:24:33.880
<v Speaker 4>a really a lack of understanding about how to use

0:24:33.960 --> 0:24:38.280
<v Speaker 4>these models and how they can most effectively drive forward

0:24:38.720 --> 0:24:42.640
<v Speaker 4>a company's commitment to whatever products and services it might

0:24:42.720 --> 0:24:46.479
<v Speaker 4>be deploying. So I always recommend a couple of things

0:24:46.480 --> 0:24:49.040
<v Speaker 4>for companies to really to think about this and to

0:24:49.119 --> 0:24:53.960
<v Speaker 4>get started. One is think about how you are already

0:24:54.040 --> 0:24:57.359
<v Speaker 4>using AI across all of your business products and services.

0:24:57.640 --> 0:25:02.520
<v Speaker 4>Because already AI is integri into our workforces and into

0:25:02.600 --> 0:25:04.919
<v Speaker 4>our workstreams and into the way in which companies are

0:25:04.920 --> 0:25:08.800
<v Speaker 4>communicating with their clients every day. So understand how you

0:25:08.840 --> 0:25:12.760
<v Speaker 4>are already using it and understand how you are integrating

0:25:12.920 --> 0:25:16.159
<v Speaker 4>oversight and monitoring into those One of the best and

0:25:16.359 --> 0:25:19.800
<v Speaker 4>clearest ways in which a company can really understand how

0:25:19.840 --> 0:25:22.919
<v Speaker 4>to use this responsibly is through documentation. It's one of

0:25:22.920 --> 0:25:26.320
<v Speaker 4>the areas where there's a clear consensus in the community.

0:25:26.400 --> 0:25:29.160
<v Speaker 4>So how do you document the models that you are using,

0:25:29.280 --> 0:25:31.679
<v Speaker 4>making sure that you've got a registry in place. How

0:25:31.720 --> 0:25:34.119
<v Speaker 4>do you document the data that you are using and

0:25:34.160 --> 0:25:36.399
<v Speaker 4>where that data comes from. This is sort of the

0:25:36.440 --> 0:25:39.840
<v Speaker 4>first system, first line of defense in terms of understanding

0:25:39.880 --> 0:25:42.439
<v Speaker 4>both what is in place and what you need to

0:25:42.440 --> 0:25:45.920
<v Speaker 4>do in order to monitor it moving forward. And then secondly,

0:25:46.040 --> 0:25:48.560
<v Speaker 4>once you've got an understanding of how you're already using

0:25:48.560 --> 0:25:51.120
<v Speaker 4>the system, look at ways in which you could begin

0:25:51.160 --> 0:25:54.000
<v Speaker 4>to pilot or iterate in a low risk way using

0:25:54.040 --> 0:25:56.880
<v Speaker 4>these systems to really begin to see how and what

0:25:56.960 --> 0:25:59.320
<v Speaker 4>structures you need to have in place to use it

0:25:59.359 --> 0:26:03.840
<v Speaker 4>moving forward. And then thirdly, make sure that you structure

0:26:03.920 --> 0:26:07.320
<v Speaker 4>a team in place internally that's able to do some

0:26:07.480 --> 0:26:12.720
<v Speaker 4>of this. Cross departmental monitoring, knowledge sharing and learning boards

0:26:12.760 --> 0:26:16.000
<v Speaker 4>are very very interested in this technology, So thinking about

0:26:16.040 --> 0:26:17.800
<v Speaker 4>how you can have a system or a team in

0:26:17.840 --> 0:26:21.199
<v Speaker 4>place internally that's reporting to your board, giving them a

0:26:21.240 --> 0:26:25.200
<v Speaker 4>sense of both the opportunities that it is identifies for

0:26:25.240 --> 0:26:27.879
<v Speaker 4>you and the additional risk mitigation and management you might

0:26:27.920 --> 0:26:30.600
<v Speaker 4>be putting into place. And then you know, once you

0:26:30.680 --> 0:26:33.680
<v Speaker 4>have those things into place, you're really going to need

0:26:33.720 --> 0:26:38.000
<v Speaker 4>to understand how you work with the most valuable asset

0:26:38.119 --> 0:26:40.920
<v Speaker 4>you have, which is your people. How do you make

0:26:40.960 --> 0:26:44.639
<v Speaker 4>sure that AI systems are working for the workers, making

0:26:44.680 --> 0:26:47.000
<v Speaker 4>sure that they're going into place. The most important and

0:26:47.040 --> 0:26:50.520
<v Speaker 4>impressive implementations we see are those where you have the

0:26:51.040 --> 0:26:53.840
<v Speaker 4>workers who are going to be engaged in this process.

0:26:53.920 --> 0:26:57.720
<v Speaker 4>Central to figuring out how to develop and deploy it

0:26:57.960 --> 0:27:00.720
<v Speaker 4>in order to really enhance their work, gets a core

0:27:00.840 --> 0:27:03.600
<v Speaker 4>part of a set of shared Prosperity guidelines that we

0:27:03.680 --> 0:27:05.040
<v Speaker 4>issued last year.

0:27:05.880 --> 0:27:11.639
<v Speaker 3>And then from the side of policy makers, how should

0:27:11.680 --> 0:27:17.240
<v Speaker 3>policy makers think about the balance between innovation and regulation.

0:27:17.920 --> 0:27:20.520
<v Speaker 4>Yeah, it's so interesting, isn't it that we always think of,

0:27:20.680 --> 0:27:25.160
<v Speaker 4>you know, innovation and regulation as being two sides of

0:27:25.200 --> 0:27:29.520
<v Speaker 4>a coin, when in fact, so much innovation comes from

0:27:30.280 --> 0:27:34.320
<v Speaker 4>having a clear set of guardrails and regulation in place.

0:27:34.640 --> 0:27:37.320
<v Speaker 4>We think about all of the innovation that's happened in

0:27:37.560 --> 0:27:43.040
<v Speaker 4>the automotive industry, right we can drive faster because we

0:27:43.280 --> 0:27:46.480
<v Speaker 4>have breaks, we can drive faster because we have seat

0:27:46.520 --> 0:27:49.520
<v Speaker 4>belts in place. So I think it's often interesting to

0:27:49.560 --> 0:27:51.320
<v Speaker 4>me that we think about the two as being on

0:27:51.400 --> 0:27:54.280
<v Speaker 4>either side of the coin, but in actual fact, you

0:27:54.440 --> 0:28:01.439
<v Speaker 4>can't be innovative without being responsible as well. So I

0:28:01.480 --> 0:28:04.080
<v Speaker 4>think from a policy maker perspective, what we have been

0:28:04.119 --> 0:28:07.800
<v Speaker 4>really encouraging them to do is to understand that you've

0:28:07.800 --> 0:28:12.040
<v Speaker 4>got foundational regulation in place that works for you nationally.

0:28:12.119 --> 0:28:16.000
<v Speaker 4>This could be ensuring that you have strong privacy protections

0:28:16.040 --> 0:28:20.400
<v Speaker 4>in place. It could be ensuring that you are understanding

0:28:20.440 --> 0:28:24.760
<v Speaker 4>potential online harms, particularly to vulnerable communities and then look

0:28:24.800 --> 0:28:28.040
<v Speaker 4>at what you need to be doing internationally to being

0:28:28.119 --> 0:28:32.159
<v Speaker 4>both competitive and sustainable. There's all sorts of mechanisms that

0:28:32.200 --> 0:28:34.560
<v Speaker 4>are in place right now at the international level to

0:28:34.600 --> 0:28:38.000
<v Speaker 4>think about how do we build an interoperable space for

0:28:38.080 --> 0:28:39.880
<v Speaker 4>these technologies moving forward.

0:28:40.440 --> 0:28:44.000
<v Speaker 3>We've been talking in various ways about what it means

0:28:44.160 --> 0:28:49.800
<v Speaker 3>to responsibly develop AI, and if you're going to boil

0:28:49.920 --> 0:28:53.680
<v Speaker 3>that down, you know the essential concerns that people should

0:28:53.720 --> 0:28:56.520
<v Speaker 3>be thinking about, like what are the key things to

0:28:56.560 --> 0:28:59.480
<v Speaker 3>think about in responsible AI?

0:29:00.240 --> 0:29:04.480
<v Speaker 4>So if you are a company, if we're talking specifically

0:29:04.520 --> 0:29:08.320
<v Speaker 4>through the company lens, when we're thinking about responsible use

0:29:08.480 --> 0:29:13.400
<v Speaker 4>of AI, the most important difference between this form of

0:29:13.480 --> 0:29:17.320
<v Speaker 4>AI technologies and other forms of technologies that we have

0:29:17.440 --> 0:29:22.400
<v Speaker 4>used previously is the integration of data and the training

0:29:22.680 --> 0:29:25.280
<v Speaker 4>models that go on top of that data. So when

0:29:25.280 --> 0:29:28.920
<v Speaker 4>we think about responsibility, first and foremost, you need to

0:29:28.960 --> 0:29:32.440
<v Speaker 4>think about your data. Where did it come from, What

0:29:32.720 --> 0:29:36.480
<v Speaker 4>consent and disclosure requirements do you have on it? Are

0:29:36.520 --> 0:29:40.680
<v Speaker 4>you privacy protecting? You can't be thinking about AI within

0:29:40.760 --> 0:29:43.480
<v Speaker 4>your company without thinking about data, and that's both your

0:29:43.520 --> 0:29:47.560
<v Speaker 4>training data. But then once you're using your systems and

0:29:47.680 --> 0:29:50.880
<v Speaker 4>integrating and interacting with your consumers, how are you protecting

0:29:50.920 --> 0:29:54.200
<v Speaker 4>the data that's coming out of those systems as well?

0:29:54.600 --> 0:29:58.680
<v Speaker 4>And then secondly is when you're thinking about how to

0:29:58.800 --> 0:30:02.760
<v Speaker 4>deploy that AA system, the most important thing you want

0:30:02.800 --> 0:30:06.680
<v Speaker 4>to think about is are we being transparent about how

0:30:06.720 --> 0:30:10.080
<v Speaker 4>it's being used with our clients and our partners. So

0:30:10.640 --> 0:30:13.560
<v Speaker 4>you know, the idea that if I'm a customer, I

0:30:13.600 --> 0:30:17.720
<v Speaker 4>should know when I'm interacting with an AI system, I

0:30:17.720 --> 0:30:20.720
<v Speaker 4>should know when I'm interacting with a human. So I

0:30:20.760 --> 0:30:24.320
<v Speaker 4>think those two pieces are the fundamentals. And then of

0:30:24.400 --> 0:30:27.640
<v Speaker 4>course you want to be thinking carefully about, you know,

0:30:27.680 --> 0:30:32.200
<v Speaker 4>making sure that whatever jurisdiction you're operating in, you're meeting

0:30:32.240 --> 0:30:35.600
<v Speaker 4>all of the legal requirements with regard to the services

0:30:35.600 --> 0:30:36.760
<v Speaker 4>and products that you're offering.

0:30:37.280 --> 0:30:42.360
<v Speaker 3>Let's finish with the speed round, complete the sentence. In

0:30:42.480 --> 0:30:45.760
<v Speaker 3>five years, AI will will.

0:30:45.680 --> 0:30:51.480
<v Speaker 4>Drive equity, justice and shared prosperity if we choose to

0:30:51.600 --> 0:30:54.240
<v Speaker 4>set that future trajectory for this technology.

0:30:55.240 --> 0:30:59.000
<v Speaker 3>What is the number one thing that people misunderstand about AI?

0:31:00.160 --> 0:31:04.000
<v Speaker 4>AI is not good, and AI is not bad, but

0:31:04.120 --> 0:31:09.240
<v Speaker 4>AI is also not neutral. It is a product of

0:31:09.280 --> 0:31:13.760
<v Speaker 4>the choices we make as humans about how we deploy it.

0:31:13.800 --> 0:31:14.400
<v Speaker 4>In the world.

0:31:15.800 --> 0:31:19.040
<v Speaker 3>What advice would you give yourself ten years ago to

0:31:19.240 --> 0:31:24.520
<v Speaker 3>better prepare yourself for today?

0:31:25.240 --> 0:31:30.280
<v Speaker 4>Ten years ago, I wish that I had known just

0:31:30.720 --> 0:31:38.520
<v Speaker 4>how fundamental the enduring questions of ethics and responsibility would

0:31:38.520 --> 0:31:43.880
<v Speaker 4>be as we developed this technology moving forward, So many

0:31:43.920 --> 0:31:47.520
<v Speaker 4>of the questions that we ask about AI are questions

0:31:47.560 --> 0:31:52.320
<v Speaker 4>about ourselves and the way in which we use technology

0:31:52.880 --> 0:31:55.480
<v Speaker 4>and the way in which technology can advance the work

0:31:55.520 --> 0:31:56.080
<v Speaker 4>we're doing.

0:31:57.280 --> 0:32:00.480
<v Speaker 3>How do you use AI in your day to day life?

0:32:00.960 --> 0:32:04.280
<v Speaker 4>I use AI all day every day, So whether it's

0:32:04.400 --> 0:32:08.280
<v Speaker 4>my bird app when I go out for my morning walk,

0:32:08.560 --> 0:32:11.680
<v Speaker 4>helping me to better identify birds that I see, or

0:32:11.760 --> 0:32:14.720
<v Speaker 4>whether it is my mapping app that's helping me to

0:32:14.760 --> 0:32:18.560
<v Speaker 4>get more speedily through traffic to whatever meeting I need

0:32:18.600 --> 0:32:22.000
<v Speaker 4>to go to. I use AI all the time. I

0:32:22.120 --> 0:32:26.520
<v Speaker 4>really enjoy using some of the generative AI chatbots more

0:32:26.560 --> 0:32:29.680
<v Speaker 4>for fun than for anything else. As a creative partner

0:32:29.720 --> 0:32:33.640
<v Speaker 4>in thinking through ideas and integrating it into all aspects

0:32:33.680 --> 0:32:36.400
<v Speaker 4>of our lives. Is just so much about the way

0:32:36.440 --> 0:32:37.520
<v Speaker 4>in which we live today.

0:32:38.800 --> 0:32:43.080
<v Speaker 3>So people use the word open to mean different things,

0:32:43.640 --> 0:32:46.880
<v Speaker 3>even just in the context of technology. How do you

0:32:46.960 --> 0:32:49.280
<v Speaker 3>define open in the context of your work.

0:32:49.960 --> 0:32:52.120
<v Speaker 4>So there is the question of open as it is

0:32:52.200 --> 0:32:56.040
<v Speaker 4>deployed to technology, which we've talked a lot about. But

0:32:56.120 --> 0:33:00.480
<v Speaker 4>I do think a big piece of PAI is open minded.

0:33:01.360 --> 0:33:04.760
<v Speaker 4>We need to be open minded truly to listen to,

0:33:05.360 --> 0:33:09.480
<v Speaker 4>for example, what a civil society advocate might say about

0:33:09.480 --> 0:33:11.760
<v Speaker 4>what they're seeing in terms of the way in which

0:33:11.840 --> 0:33:15.680
<v Speaker 4>AI is interacting in a particular community. Or we need

0:33:15.760 --> 0:33:18.520
<v Speaker 4>to be open minded to hear from a technologist about

0:33:18.560 --> 0:33:21.200
<v Speaker 4>their hopes and dreams of where this technology might go

0:33:21.280 --> 0:33:25.560
<v Speaker 4>moving forward. And we need to have those conversations listening

0:33:25.560 --> 0:33:28.920
<v Speaker 4>to each other to really identify how we're going to

0:33:28.960 --> 0:33:33.240
<v Speaker 4>meet the challenge and opportunity of AI today. So open

0:33:34.200 --> 0:33:39.520
<v Speaker 4>is just fundamental to the partnership on AI. I often

0:33:39.560 --> 0:33:42.600
<v Speaker 4>call it an experiment in open innovation.

0:33:44.200 --> 0:33:45.960
<v Speaker 3>Rebecca, thank you so much for your time.

0:33:46.800 --> 0:33:48.680
<v Speaker 4>It is my pleasure. Thank you for having me.

0:33:51.240 --> 0:33:53.960
<v Speaker 2>Thank you to Rebecca and Jacob for that engaging discussion

0:33:54.320 --> 0:33:57.200
<v Speaker 2>about some of the most pressing issues facing the future

0:33:57.280 --> 0:34:01.360
<v Speaker 2>of AI. As Rebecca emphasized, whether you're thinking about data

0:34:01.400 --> 0:34:06.080
<v Speaker 2>privacy or disclosure, transparency and openness are key to solving

0:34:06.160 --> 0:34:13.040
<v Speaker 2>challenges and capitalizing on new opportunities by developing best practices

0:34:13.120 --> 0:34:17.520
<v Speaker 2>and resources Partnership on AI is building out the guardrails

0:34:17.800 --> 0:34:20.839
<v Speaker 2>to support the release of open source models and the

0:34:20.880 --> 0:34:25.759
<v Speaker 2>practice of post deployment monitoring. By sharing their work with

0:34:25.800 --> 0:34:31.200
<v Speaker 2>the broader community, Rebecca and Pai are demonstrating how working responsibly,

0:34:31.600 --> 0:34:38.160
<v Speaker 2>ethically and openly can help drive innovation. Smart Talks with

0:34:38.239 --> 0:34:42.719
<v Speaker 2>IBM is produced by Matt Romano, Joey Fishground, Amy Gaines McQuaid,

0:34:43.120 --> 0:34:47.319
<v Speaker 2>and Jacob Goldstein. We're edited by Lydia gene Kott. Our

0:34:47.360 --> 0:34:51.920
<v Speaker 2>engineers are Sarah Bugaier and Ben Holliday. Theme song by Gramoscope.

0:34:52.080 --> 0:34:55.359
<v Speaker 2>Special thanks to the eight Bar and IBM teams, as

0:34:55.360 --> 0:34:58.920
<v Speaker 2>well as the Pushkin marketing team. Smart Talks with IBM

0:34:59.000 --> 0:35:02.799
<v Speaker 2>is a production of Pushkin Industries and Ruby Studio at iHeartMedia.

0:35:03.480 --> 0:35:06.960
<v Speaker 2>To find more Pushkin podcasts, listen on the iHeartRadio app,

0:35:07.200 --> 0:35:19.280
<v Speaker 2>Apple Podcasts, or wherever you listen to podcasts. I'm Malcolm Glapwell.

0:35:19.320 --> 0:35:23.040
<v Speaker 2>This is a paid advertisement from IBM. The conversations on

0:35:23.040 --> 0:35:41.160
<v Speaker 2>this podcast don't necessarily represent IBM's positions, strategies or opinions.