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Speaker 1: Ron Anian.

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Speaker 2: Most major services fluids, filters and such are needed till

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Speaker 2: the fifty thousand mile mark.

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Speaker 3: They're just not We came, we saw, we kicked the

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Speaker 3: car Doctor.

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Speaker 4: When I turned the keys. No sound from the starter,

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Speaker 4: no lights in the dash and nothing. You're just completely

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Speaker 4: did did we.

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Speaker 3: Do any testing as far as batteries concerned.

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Speaker 1: Welcome to the radio home of ron Anian, the Car Doctor.

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Speaker 1: Since nineteen ninety one. This is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in. The garage doors.

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Speaker 2: Are opening, but I am here to take your calls

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Speaker 2: at eight five ' five five six ninety nine hundred.

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Speaker 1: And now hes running.

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Speaker 2: What a humpty dumpty had been a car and not

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Speaker 2: an egg? Would the nursery rhyme have been any different?

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Speaker 2: Hello and welcome ronin Enny and the Car Doctor. Calling

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Speaker 2: on the Car Doctor hotline at eight five five five

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Speaker 2: ninety nine hundred.

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Speaker 3: The toll free.

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Speaker 2: Number to call into the Car Doctor's studio eight five

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Speaker 2: five five six nine nine zero zero, and it's twenty

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Speaker 2: four to seven anytime day or night on this radio show,

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Speaker 2: I encourage each and every one of you to take

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Speaker 2: everything you know about cars and throw it away on

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Speaker 2: a weekly basis. It's a little bit of a nursery

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Speaker 2: rhyme and a little bit of a fairy tale sometimes

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Speaker 2: repairing automobiles. Some broken cars defy the best efforts to

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Speaker 2: repair them.

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Speaker 3: And in the middle of it, you know, I have

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Speaker 3: to point out, I was wondering where that was.

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Speaker 2: I knew Tom and I have rehearsed this before air,

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Speaker 2: and we promised a little bit of a fairy tale,

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Speaker 2: a fractured fairytale moment. And let me just preface it

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Speaker 2: by saying, here it is. Thank you Tom, You're right

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Speaker 2: on top of that. In the middle of it, when

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Speaker 2: the deck seems stacked and you sometimes feel like you're

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Speaker 2: trying to push sand uphill at night with no lights

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Speaker 2: in its raining, we call that fixing cars. Two thousand

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Speaker 2: and eight, Toyota Ciana came into the shop unexpected and

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Speaker 2: unannounced this past week battery failure. Car needed a battery,

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Speaker 2: three jump starts and dying. It was just time to

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Speaker 2: test the electrical system and then if it needed it,

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Speaker 2: which it did, replace the battery.

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Speaker 3: Simple and sweet battery was bad, the charging system was good.

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Speaker 2: We sent the car back on on its way, you know.

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Speaker 2: Before I did, though, I took a look around that

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Speaker 2: I noted that it was overdue for its regular service,

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Speaker 2: and judging by conditions under the hood, it was a

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Speaker 2: little bit fractured itself. It needed a little TLC and

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Speaker 2: to business day Tuesday, the phone rang about quarter to five.

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Speaker 2: The Toyota was being towed in. The radiator had split

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Speaker 2: its side tank and was dumping coolant everywhere. It seems

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Speaker 2: that Humpty Dumpty's shell was starting to crack. It was

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Speaker 2: obvious when I got back into it on Wednesday morning

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Speaker 2: that during the initial lookover, the coolant was just in

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Speaker 2: a very poor state. And I had noticed it. It

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Speaker 2: really looked kind of cruddy and ugly on Tuesday, but

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Speaker 2: Wednesday kind of confirmed it. I tested it.

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Speaker 3: It was a civic. You could see that it was

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Speaker 3: broken down.

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Speaker 2: And it really was at the point where I said,

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Speaker 2: you know, this is why the cooling system or why

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Speaker 2: the radiator failed, because the condition that.

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Speaker 3: The cooling system was in.

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Speaker 2: An estimate was written, an estimate was approved, and a

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Speaker 2: repair was begun. I felt like I was composing a symphony.

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Speaker 2: I was handed a problem car at the last minute

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Speaker 2: with some emergency work. It was the only car available

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Speaker 2: to the owner. The other one had just been in

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Speaker 2: an accident, and I had somebody with their back against

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Speaker 2: the wall. And now's the time where you've really got

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Speaker 2: a rise to the occasion. As I put my orchestra together,

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Speaker 2: every step was calculated, every step was serving. Every thing

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Speaker 2: I did helped me get this car out the door

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Speaker 2: on time, repaired in a proper manner. Every bad part

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Speaker 2: obvious to fail was question looked at, replaced along the way.

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Speaker 2: I wasn't gonna do this job twice. This wasn't a

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Speaker 2: simple repair. In order to put a radiator in a

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Speaker 2: two thousand and eight Toyota Siena, you have to take

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Speaker 2: off the front bumper, because that's the way I would

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Speaker 2: have designed it. And naturally, this front bumper on this

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Speaker 2: seven year old car with one hundred thousand miles on

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Speaker 2: it had been banged around and hit every curb, abutment

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Speaker 2: and parking lot dip in the past eight years. That

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Speaker 2: just shattered it, fractured it, broke clips, broke shields. There

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Speaker 2: was really no margin for error in doing this job.

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Speaker 2: It's either right, or it's not during the post repair,

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Speaker 2: during the final check. And this is after bleeding the

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Speaker 2: cooling system several times. You have to bleed cooling systems

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Speaker 2: on a lot of cars, and this one was no exception.

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Speaker 2: It has rear heat and air conditioning. Well, the rear

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Speaker 2: heater a long tubes that run along the bottom of

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Speaker 2: the car. You ever have baseboard heat in the house

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Speaker 2: where they have to change a water valve downstairs, the

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Speaker 2: plumber comes in and then they have to bleed all

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Speaker 2: the air out of the lines. Well, it's a lot

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Speaker 2: to do. It's the air gets trapped and if the

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Speaker 2: air is there, then no cooling flow, no heat, and

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Speaker 2: you've got a cold customer and an angry customer. So

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Speaker 2: you've got to bleed the cooling system. All was done,

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Speaker 2: finally got it. It took several passes through. It took

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Speaker 2: parking the car for a length of time, nose up

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Speaker 2: in the parking lot.

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Speaker 3: Part of my parking lot.

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Speaker 2: I designed it specifically that way so that the parking

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Speaker 2: lot is a little higher at one end than the other,

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Speaker 2: so I can park car's nose up, leave the radiator

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Speaker 2: cap off in the air, bubble out over time. Passes

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Speaker 2: visual pasted all the fluid checks. We're almost home. Let's

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Speaker 2: go right up the paperwork and get rid of this car.

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Speaker 2: Wrote the paperwork up, went through everything, just getting ready

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Speaker 2: to call the customer and say, hey, come pick it up,

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Speaker 2: we're ready for delivery. I went back out to look

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Speaker 2: at it and move it and noticed there was a

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Speaker 2: wet spot underneath. This is sort of the part in

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Speaker 2: the ferry tail in the Nursery Rhyme where you just

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Speaker 2: start to go h oh, and you wait for the

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Speaker 2: White Night to come along and ride off and save you.

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Speaker 2: There was a crack and Humpty's egg. It just seemed

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Speaker 2: that this car didn't want to go back together again,

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Speaker 2: despite my best efforts, despite my skill set, it just

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Speaker 2: it just didn't want to cooperate. It kind of turns

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Speaker 2: out that the ending for this nursery rhyme took a twist,

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Speaker 2: and even though all the King's horses couldn't put Humpty

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Speaker 2: Dumpty together, the car doctor could. The New Radiator's waternck. Yeah,

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Speaker 2: I know what you're thinking. The New Radiator's waternck was

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Speaker 2: not seated properly at the factory and it seeped cooling

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Speaker 2: drip one drip.

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Speaker 3: At a time.

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Speaker 2: Bottom line, there's more than one way to end this story,

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Speaker 2: and maybe this should be a fairy tale with a

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Speaker 2: happy ending and not a nursery rhyme, because whatever it is,

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Speaker 2: auto repair is a harsh business and a harsh job,

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Speaker 2: and despite best efforts of a lot of people in

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Speaker 2: this country day to day and year to year and

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Speaker 2: best practices, the result is very dependent on many different

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Speaker 2: moving pieces. There's a lot of parts to the puzzle.

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Speaker 2: In the case of this Toyota, whomever assembled the radiator,

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Speaker 2: I think that's proper kings English. Whoever, whomever assembled the radiator,

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Speaker 2: I'll say it again, final checked it and approved it

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Speaker 2: missed the mark. They really reinforced the theory of what

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Speaker 2: new means because this radiator, with the plastic neck and

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Speaker 2: the plastic tank and the two cent o ring was

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Speaker 2: seeping there. The o ring was not laying properly. It

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Speaker 2: twisted going on and it created just enough of a

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Speaker 2: skavuch that when you heated it up and it cooled down,

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Speaker 2: it twisted and coolant just started to seep out past

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Speaker 2: the neck. I had to take the neck down, drain

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Speaker 2: all the coolant back out, put it back on tighten

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Speaker 2: it back up, pour all the coolant back in, and

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Speaker 2: bleed the whole thing all over again. It really kind

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Speaker 2: of makes you wonder if the people that make bad

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Speaker 2: new parts were part of the original crew of you

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Speaker 2: know that line where it goes all the King's horses

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Speaker 2: and all the King's men. They couldn't put Humpty Dumpty

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Speaker 2: together again. Repair effort is only as good as the

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Speaker 2: weakest part. New does not mean good. Hello and welcome

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Speaker 2: ron on any and the car doctor here at eight

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Speaker 2: five five five six nine nine zero zero, here to

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Speaker 2: take your calls and answer your questions whatever you've got

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Speaker 2: going on, and keep that in mind the next time

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Speaker 2: you bring your car in for an order repair.

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Speaker 3: Is it?

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Speaker 2: Is it an issue with that it's a fairy tale?

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Speaker 2: And if not, how do you want to have it end?

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Speaker 2: Do you want to have it end as a happy ending?

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Speaker 2: And sometimes it still takes more than its fair share

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Speaker 2: of patience and effort and just practical experience and understanding

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Speaker 2: what it is you're up against and trying to make

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Speaker 2: that car work and get.

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Speaker 3: It out on the road.

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Speaker 2: This is an interview hour. We're going to be joined

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Speaker 2: down around the bottom by Paul Eisenstein. We always enjoy

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Speaker 2: hearing from Paul pole Is from the Detroit Bureau dot Com.

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Speaker 2: He'll be by to talk to us a little bit

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Speaker 2: later on this hour about his about not about his

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Speaker 2: kitty cats. Always think about his kitty cats that he

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Speaker 2: talks about, but about his air bags.

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Speaker 3: There's some air bag information in the news this week.

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Speaker 2: There's a giant recall for airbags going on, and we

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Speaker 2: thought we'd bring Paul in to help set the record

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Speaker 2: straight on just what the facts are, because we think

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Speaker 2: it's that important for all of you. And trust me

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Speaker 2: when I say there's not a lot to worry about here.

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Speaker 2: You just need to be aware of it. But don't

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Speaker 2: be afraid to drive the car. Just follow your manufacturer's guidelines.

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Speaker 2: But there's some vital information for you. A little bit

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Speaker 2: later on this hour. We're gonna pull over, take a pause,

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Speaker 2: and when we get back, the phones are lit up

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Speaker 2: like a Christmas tree. We're gonna open up the garage

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Speaker 2: doors when the car Doctor returns.

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Speaker 3: Don't go away.

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Speaker 5: I was looking in the lage light when my eyes

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Speaker 5: behead any.

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Speaker 3: Sight ron An Indians began to rise, and suddenly, to

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Speaker 3: my surprise, card Doctor here here we go. Now we've

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Speaker 3: got the mic on.

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Speaker 2: We're a little off today, fellas.

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Speaker 3: I think we have to work on our timing. Are

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Speaker 3: we guys? Are you guys on Vegas time already? You

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Speaker 3: know we're going to Vegas. It's two weeks out.

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Speaker 2: We're not in Vegas for another two weeks, so just

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Speaker 2: keep your yah yahs in order. Here, so ron A

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Speaker 2: any and the card doctor here at a five, five, five, six,

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Speaker 2: nine nine zero zero. I should point out real fast

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Speaker 2: that we are going to be in Vegas the week

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Speaker 2: of November three, Tuesday afternoon, from one to three pm

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Speaker 2: Vegas time. We're gonna be taping this radio show a

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Speaker 2: live broadcast to air at the Boss Automotive Booth at

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Speaker 2: the SEMA Trade Show at the Las Vegas Convention Center,

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Speaker 2: and then you will hear that show if you don't

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Speaker 2: make it to Vegas, and I understand not everybody and go.

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Speaker 2: If you don't make it to Vegas, we are going

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Speaker 2: to air that show the following Saturday, So that will

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Speaker 2: be a tape show, but it will be a taped

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Speaker 2: live show from our Vegas experience, and you can look

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Speaker 2: forward to that as we talk to a lot of

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Speaker 2: the people and a lot of the goings on out

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Speaker 2: at SEMA, and we're gonna get over to Apex and

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Speaker 2: try and record over there as well. So there's a

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Speaker 2: lot coming up in the Card Doctor universe in a

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Speaker 2: very short period of time. If you are looking for

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Speaker 2: podcasts of that show or even this show in the future,

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Speaker 2: you can find them at Cardoctorshow dot com. Keep in mind,

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Speaker 2: as always, there's podcasts available on subscription at iHeart dot com,

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Speaker 2: iTunes dot com, and if you're looking for affiliates, get

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Speaker 2: over to tune in dot com. And as I started

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Speaker 2: talking about last week, I know Tom Ray has promised

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Speaker 2: us that by the end of the year we should

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Speaker 2: have up live in streaming Card Doctor Radio show, So

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Speaker 2: regardless of what radio affiliates are.

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Speaker 3: Carrying it, you can find it here.

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Speaker 2: We'll probably send you over to Cardoctorshow dot com and

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Speaker 2: provide a link there as well, So stay tuned for that.

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Speaker 2: A lot of the good things coming up for the

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Speaker 2: Card Doctor and in this part of the world right now,

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Speaker 2: let's get over and talk to Ed and see what's

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Speaker 2: going on in his part of the world in Queens,

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Speaker 2: New York. With some questions about tire gauges. Ed welcome

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Speaker 2: to the car doctor, sir. How can I help hi?

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Speaker 5: Good afternoon run. Yes, sir, I have a nineteen ninety

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Speaker 5: eight maximum of one hundred and seventy thousand miles.

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Speaker 3: So it's just broken in this month, yeah.

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Speaker 2: Just broken in, just broken.

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Speaker 5: In each month. Every month, I religiously check my tire

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Speaker 5: pressure in each of the tires. I use four separate

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Speaker 5: tire gauges, too manual and too digital, all four brand new, okay.

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Speaker 5: In the manual ones, I'm getting readings of thirty thirty

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Speaker 5: one psi, and then the digital ones, I'm getting thirty

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Speaker 5: seven to thirty eight BSI.

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Speaker 3: The same question is which one's right.

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Speaker 5: Which one's right? Exactly?

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Speaker 2: Well, probably I would just take the four and divide

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Speaker 2: it by four and just take the average. I think

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Speaker 2: that's what they're trying to tell you. So it sounds

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Speaker 2: like you've got thirty four pounds of Aaron old at Tires,

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Speaker 2: you know, tire pressure gauges are a real problem ATY.

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Speaker 2: We have we have three in the shop. We have

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Speaker 2: the one on the reel, the the blue gauges we

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Speaker 2: call it, which was one hundred and forty eight dollars.

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Speaker 2: If I were one hundred and fifty bucks, and we

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Speaker 2: throw it out once a year because it takes a

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Speaker 2: beating and when we see it start to waiver off,

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Speaker 2: its accuracy and that's a digital readout, and we've matched

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Speaker 2: that one through. We'll put air in the tire. We'll

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Speaker 2: get a tire pressure car, a digital tire pressure car

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Speaker 2: with TPMs on it, and we'll look at the computer

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Speaker 2: and the computer will be within a pound of that,

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Speaker 2: so we're comfortable with that gauge. The majority of auto

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Speaker 2: parts store tire pressure gauges, for lack of a better

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Speaker 2: way to put it, are are They're just not accurate.

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Speaker 2: They're just they're just cheap. And it seems that you've

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Speaker 2: got to spend upwards of fifty dollars it appears to

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Speaker 2: get a decent tire pressure gauge or more, and otherwise

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Speaker 2: you're gonna end up going through what you're going through

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Speaker 2: the way, we know that our tire pressure gauge is

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Speaker 2: accurate too. By the way, is I actually invested. I

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Speaker 2: spent two hundred than fifty dollars and I bought what

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Speaker 2: they call a tire pressure gauge calibrator because I often wondered,

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Speaker 2: I said, I wonder how you know, you know, how

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Speaker 2: do you know when it's right or wrong? And this

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Speaker 2: tool just literally sits in the back room in a cabinet,

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Speaker 2: in a draw, in a velvet box. You know, it's

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Speaker 2: it's it's it's the pampered prints and we trot it out,

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Speaker 2: you know, once a year and go, okay, how accurate

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Speaker 2: is everything? And we make sure the tire machine and

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Speaker 2: the blue gauge out between bays one and two is accurate.

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Speaker 2: And you know, obviously subsequently base two and three too,

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Speaker 2: So tire pressure is a problem. What you've probably got

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Speaker 2: is just inaccurate gauge is. Now, that's not to say

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Speaker 2: they're all wrong. The question becomes you've got to find

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Speaker 2: something that matches against a known good gauge and then

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Speaker 2: you can you know, kind of roughly making a calculation

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Speaker 2: from there if you want to invest the money. The

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Speaker 2: other way to do this is go online and purchase

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Speaker 2: a tire pressure gauge used in racing. And I figured

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Speaker 2: it out because I came to the conclusion seven eight

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Speaker 2: years ago I said, why can't I find a decent

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Speaker 2: tire pressure gauge? And I spent I think it was

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Speaker 2: like one hundred and I forget. It was over one

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Speaker 2: hundred dollars for a round rubber and case gauge. I

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Speaker 2: think from one of the speed companies, Moroso or Manly,

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Speaker 2: something like that, because I said, you know, if they're

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Speaker 2: using it at the racetrack to put air and slicks

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Speaker 2: and race tires.

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Speaker 3: It's got to be right, and that one is dead accurate.

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Speaker 2: Also, I just don't like to use it a lot

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Speaker 2: because it's a little big and bulky.

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Speaker 5: All right, that makes perfect sense.

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Speaker 3: Thank you, Rock, You're welcome, MATI, you take good care.

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Speaker 2: Let's get over and talk to Jerry from Yorktown Heights, Westchester,

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Speaker 2: New York. Jerry, welcome to the car doctor, sir.

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Speaker 3: How can I help?

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Speaker 4: Hey, Ron, I have a two thousand and four Jeep

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Speaker 4: Grand Turkey over Land with one hundred and twenty seven

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Speaker 4: thousand just broken and yeah another just broken in vehicle,

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Speaker 4: and I'm looking to get new tires on it. I

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Speaker 4: was wondering if you had any uestions with that.

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Speaker 2: What if you looked at so far, Jerry, I looked at.

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Speaker 4: The OEM, the BF Goodrich Wranglers. I'm not too thrilled

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Speaker 4: with them. I was thinking maybe I heard something about

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Speaker 4: Firestone or maybe a Michelin.

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Speaker 2: But I'm not what didn't you like about the What

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Speaker 2: didn't you like about the good Rich?

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Speaker 4: It seems now that as they're coming close to the end,

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Speaker 4: they're giving me a really hard vibration and they wore

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Speaker 4: a little bit faster than normal.

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Speaker 3: Right, right?

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Speaker 2: And and is that an all terrain tire? Yes, so

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Speaker 2: it's it's it's more of a knobby or tire so

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Speaker 2: to speak.

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Speaker 4: No, actually, I'm wrong, it's not. It would be more

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Speaker 4: of a highway time.

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Speaker 2: Oh so it's an HT tire, yes, Okay. One of

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Speaker 2: the places you can go look is take a look

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Speaker 2: at Generaltire dot com. They've been coming on strong of late,

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Speaker 2: and one of the things I like about them is

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Speaker 2: they've brought a lot of new tires to market in

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Speaker 2: the last year, a lot of new models, and their

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Speaker 2: technology is cutting edge at the current time. It's one

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Speaker 2: of the reasons you hear me talking about them so

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Speaker 2: much of late. Now while your comments about Michelin or valid,

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Speaker 2: you're gonna find you've got to compare the price of

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Speaker 2: that Michelin tire against everything else, because sometimes I find

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Speaker 2: Michelin is so overpriced that I can purchase I can

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Speaker 2: almost purchase one of something else for the price difference

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Speaker 2: between four Michelins and four of General. Let's say so

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Speaker 2: at that point, if the Michelines lasted a little bit longer,

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Speaker 2: how much longer are they lasting?

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Speaker 3: And is it worth it?

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Speaker 2: So you know, the key thing when purchasing tires is

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Speaker 2: reputation of the company. How long did they bring models out?

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Speaker 2: How long do they last? I can tell you from experience,

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Speaker 2: Michelin tends to have an attitude that we're Michelin, and

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Speaker 2: they'll drop a model right in the middle of a

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Speaker 2: production run, and all of a sudden, a year from now,

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Speaker 2: you get a flat. You're looking to match a tire,

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Speaker 2: you can't.

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Speaker 3: Do it now. General.

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Speaker 2: A lot of the stuff on the General site generaltire

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Speaker 2: dot com is new, and you know you can talk

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Speaker 2: to them about that and say, how how long has

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Speaker 2: this model tire.

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Speaker 3: Been out there?

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Speaker 2: And they'll tell you a point plank, Hey, we just

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Speaker 2: brought this to market three four months ago or six

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Speaker 2: months ago or what have you. That tire's probably got

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Speaker 2: a three year run. Because I not only think about

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Speaker 2: buying the tire today, I also I'm concerned about if

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Speaker 2: I get a flat a year from now, can I

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Speaker 2: match that tire and on a four wheel drive vehicle

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Speaker 2: like yours, tire size, tire, you know, shape and tread

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Speaker 2: becomes a critical factor.

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Speaker 3: All right, sir, all right, thank you very much.

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Speaker 2: You're very welcome, Jerry. You take good care and a

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Speaker 2: pleasure to hear from you out there in New York.

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Speaker 2: I'm on any in the card doctor. We are going

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Speaker 2: to be back with Paul Eisenstein to Detroit Bureau dot

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Speaker 2: com everything you wanted to know about airbags coming up

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Speaker 2: right after this