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Speaker 1: Conversations on life, style, beauty, and relationships. It's The Velvet's

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Speaker 1: Edge Podcast with Kelly Henderson.

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Speaker 2: Okay, we are recording now. It's always so interesting when

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Speaker 2: I'm doing podcasts with friends because some of my actual

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Speaker 2: like podcast technique goes out the window. So we'll see

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Speaker 2: what's about to happen, y'all. My good friend Tyler Deal

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Speaker 2: is here and he is a travel agent with Zapdog Travel.

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Speaker 2: You've actually been on the podcast before. Hi, Ti, Hi,

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Speaker 2: You're like you're one of the OG guests. I feel

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Speaker 2: way backway.

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Speaker 3: I actually I end up being like anonymous callers. Every

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Speaker 3: now and then.

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Speaker 2: Too, we get random voicemails. We haven't been using our

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Speaker 2: voicemail system as much. I need to actually go check

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Speaker 2: that and see what's happening.

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Speaker 3: You should check it.

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Speaker 2: Oh boy, there's probably some gifts for me if you

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Speaker 2: follow me on Instagram. I recently went on a rant

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Speaker 2: about Expedia. I had some really bad travel well dynamics

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Speaker 2: happened with them over the holidays, and I had to

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Speaker 2: eat my words because Tyler told me multiple years ago,

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Speaker 2: do not ever book through a third party, and so

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Speaker 2: whenever I was going on this rant and I'll get

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Speaker 2: more into like the Expedia story in a minute for

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Speaker 2: those of you who don't didn't see that on Instagram.

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Speaker 2: But we went back after that happened and we were

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Speaker 2: thinking about our first podcast. It kind of came back

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Speaker 2: up because again Tyler had warned me never to use

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Speaker 2: third party travel for booking, and we were like, whoa,

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Speaker 2: the whole travel world has changed immensely because that was

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Speaker 2: pre COVID. So we're going to kind of get into

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Speaker 2: some of the same topics, but the updated version, and

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Speaker 2: Tyler's going to give tips on easy ways to travel,

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Speaker 2: tips that we should know if you're thinking of booking

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Speaker 2: a big trip, how things have changed over the years.

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Speaker 2: But you actually do entertainment travel, which is how we

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Speaker 2: know each other. So explain to the listeners what you

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Speaker 2: do and how you got into this.

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Speaker 3: When I was living in Los Angeles, I was working

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Speaker 3: in hotels as an entertainment sales manager, which is kind

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Speaker 3: of like when you go and travel, someone is calling

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Speaker 3: the entertainment sales manager at that hotel to get the

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Speaker 3: groups set up. Okay, so they're specifically in charge of

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Speaker 3: the entertainment industry.

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Speaker 1: Okay.

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Speaker 3: So that's that's what I was doing in hotels.

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Speaker 2: So there's like a specific rep for that at each hotel.

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Speaker 3: Not every hotel, but like the nicer hotel, bigger ones, yeah, boutiques. Yeah.

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Speaker 3: And so part of that job was me going to

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Speaker 3: travel agencies and basically selling the hotel, here's our property,

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Speaker 3: this is what we have, this is what we can

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Speaker 3: do for you, and then hoping that that agency would

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Speaker 3: push some of their bookings to our property.

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Speaker 2: Okay, So that.

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Speaker 3: Kind of introduced me to the travel agent world because

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Speaker 3: I didn't before that. I didn't know anything about it.

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Speaker 3: And I went to school for hotel restaurant management really

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Speaker 3: even mentioned I.

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Speaker 2: Didn't even know that was the thing either, hotel restaurants.

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Speaker 2: I mean, I get, I's just like I don't know

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Speaker 2: that you can major in that.

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Speaker 3: Oh my gosh. Yeah, yeah, it's pretty wild. So I

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Speaker 3: was seeing these travel agencies, and I think a lot

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Speaker 3: of people have an idea in their head of what

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Speaker 3: a travel agent is or does. Yeah, you know, you

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Speaker 3: think of like someone sitting with like a headset and

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Speaker 3: they're booking a cruise or we've talked about this before,

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Speaker 3: but that's not what I was seeing. I was seeing

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Speaker 3: these like younger people driving these really nice cars, and I.

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Speaker 2: Was like, what is it?

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Speaker 3: Like, I didn't understand what was happening. Yeah, so I

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Speaker 3: just got tuned in, I guess. And then an opportunity

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Speaker 3: came up. One of the agents that I was visiting

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Speaker 3: she was hiring an assistant. And it was kind of

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Speaker 3: crazy because I was on a track and I decided

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Speaker 3: to leave this like secure, you know, situation of a

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Speaker 3: steady paycheck and health insurance and all that to go

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Speaker 3: work for her as her assistant to learn that side

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Speaker 3: of our business. And it just went from there. I

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Speaker 3: worked for her for a little while. She's crazy, but

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Speaker 3: she did teach me a lot, and she was like

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Speaker 3: old school Hollywood, like she worked on like Dances with Wolves.

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Speaker 2: Oh my God, some really big favorite movie.

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Speaker 3: And because of her, really I got moved into the

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Speaker 3: entertainment space. And then I went out on my own

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Speaker 3: and I've been on my own ever since. That was

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Speaker 3: in twenty fourteen, twenty thirteen. I had an office in

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Speaker 3: Beverly Hills and then you know, now I'm in Nashville.

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Speaker 3: I've worked on big budget movies and I do a

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Speaker 3: lot of music touring and there's more to it than

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Speaker 3: just that. But it's like the bulk of it is,

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Speaker 3: you know, moving the tours around from city to city,

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Speaker 3: and the crew and people like you.

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Speaker 2: I don't That's what I don't think a lot of

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Speaker 2: people understand about. Like the music industry is a great example,

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Speaker 2: for instance, with all this touring, you don't really think

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Speaker 2: about all of the pieces that go into that puzzle

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Speaker 2: on a day to day and when you show up

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Speaker 2: in the job, like either one of ours, and you

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Speaker 2: see all of the people and all of the pieces.

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Speaker 2: I mean, there is so much that goes into people seeing,

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Speaker 2: especially these big stadium shows and stuff, and you're kind

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Speaker 2: of at the beginning stages of that. So what kind

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Speaker 2: of thing are you booking like rooms, flights, all of

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Speaker 2: that stuff for the tours?

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Speaker 3: All of it? Yeah, I mean everything from you know,

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Speaker 3: the plane ticket to the hotel room, to the greeter

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Speaker 3: at the airport, at the car service that's picking up

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Speaker 3: the talent and taking them, you know, to dropping them

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Speaker 3: off backstage waiting for them. I mean we basically anything

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Speaker 3: that falls under the umbrella of.

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Speaker 2: Travel, movement basically, yeah, yeah, movement from one place to another.

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Speaker 3: And it is really crazy, like when you see the

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Speaker 3: big picture, like you said, you know, somebody goes to

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Speaker 3: a two hour long movie or a two and a

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Speaker 3: half three hour show, but like all the work that

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Speaker 3: went into just that show is just so wild.

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Speaker 2: It is wild. What's the craziest request you've ever gotten

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Speaker 2: or kind of demand you've had to fulfill in the

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Speaker 2: line of work that you do.

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Speaker 3: There have honestly been so many.

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Speaker 2: And like you can't even pick one.

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Speaker 3: I I thought about this before. I wish I had

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Speaker 3: like written them down along the way. I used to

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Speaker 3: have a sheet that I would write like ridiculous things

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Speaker 3: that people said and we would laugh about it, and

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Speaker 3: that I don't know where that is now. But some

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Speaker 3: of the weird or like out there requests. There was

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Speaker 3: a pop musician who every time we did rental cars

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Speaker 3: for her, we would have to reserve like three to

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Speaker 3: four different options so that when.

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Speaker 2: Oh boy, and.

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Speaker 3: Like calling your hurts rep and like talking to them

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Speaker 3: about this, of course they're like rolling their eyes, right,

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Speaker 3: but you do it, you make it happen, So that

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Speaker 3: that was up there. She also had a weird like

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Speaker 3: nothing could have a scent, so if she would get

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Speaker 3: into a car service and like the driver head on cologne,

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Speaker 3: you would get out, oh boy, need another car.

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Speaker 2: Was this pre pandemic or post.

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Speaker 3: This was post Actually wow, because.

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Speaker 2: I do feel like, and we'll get into some of

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Speaker 2: the other big changes. I feel like after the pandemic,

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Speaker 2: some of the diva behavior has had to go. That's

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Speaker 2: been my experience because everyone's been a little shut down

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Speaker 2: in the world that I work in. Obviously it's country,

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Speaker 2: and so maybe people are a little more chill. I

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Speaker 2: don't know, the pop world seems a little more diva,

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Speaker 2: but it feels like after the pandemic, people kind of

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Speaker 2: got to grasp on yo, that's not important, like get

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Speaker 2: some perspective.

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Speaker 3: I don't know if I would fully agree, but like

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Speaker 3: maybe that is your experience, but I have kind of

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Speaker 3: experienced pretty much the opposite. Oh really, COVID was it

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Speaker 3: forced everybody to slow down, well not everybody, but most

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Speaker 3: people to stop and just kind of like take a

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Speaker 3: breath and like really look inward. Yeah, And I my

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Speaker 3: biggest hope during COVID was that we were going to

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Speaker 3: come out of it and people were going to be

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Speaker 3: a little more relaxed because there's some bad behavior We're

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Speaker 3: lent around COVID, And I think some people got the memo,

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Speaker 3: but then some people like double down. Yeah, and what

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Speaker 3: happened was the customer service aspect after COVID has changed.

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Speaker 3: I think before COVID, we were still functioning on that

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Speaker 3: customer is always right, and that is not the case anymore.

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Speaker 3: And you see push back from people in customer service

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Speaker 3: jobs when people are behaving badly or whatever, or even

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Speaker 3: not behaving badly. You know, people are just fed up.

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Speaker 3: And so so all of a sudden you have these

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Speaker 3: people who double down after COVID, and now they're met

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Speaker 3: with the customer service agent who is not entertaining that behavior.

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Speaker 3: So it's been this like and I've seen a lot

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Speaker 3: of that, and I actually have been like the last

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Speaker 3: couple of years, We've all been through it. But like

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Speaker 3: even myself with some of the people that I was

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Speaker 3: working with, I was like, this isn't really lining up

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Speaker 3: with like what I want to be doing or who

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Speaker 3: I want to be dealing with. I mean, I've made

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Speaker 3: some changes too. I do think the country world is

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Speaker 3: a little.

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Speaker 2: Different, Yeah, a little more so.

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Speaker 3: It's softer.

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Speaker 2: Yeah, well you brought up obviously customer service, which is

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Speaker 2: the perfect transition into my Expedia round own. So when

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Speaker 2: we recorded, I think it was twenty eighteen when the

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Speaker 2: podcast first started, or maybe the beginning of twenty nineteen

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Speaker 2: that we were first discussing these things, and you literally

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Speaker 2: said to me, straight up, verbatim, do not ever book

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Speaker 2: through a third party site. And I was like, okay, okay,

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Speaker 2: I hear you. Your reasoning being, if something goes wrong

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Speaker 2: you can't really get in touch with anyone that can

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Speaker 2: make changes for you, then the hotel or the airline

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Speaker 2: is out of luck with helping you too, because you

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Speaker 2: booked through this third party. And I heard you, I

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Speaker 2: believed you, but I hadn't experienced it for myself, and

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Speaker 2: so I think I still was taking shortcuts on some things.

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Speaker 2: And that's what that feels like to me. It's like

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Speaker 2: if you go into I mean, my experience is Expedia.

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Speaker 2: So I'll say that if I go into plug in

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Speaker 2: something into that, it makes it a lot easier for me.

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Speaker 2: It takes out some of the research things like that,

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Speaker 2: and so I would just do it a lot of

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Speaker 2: times they advertise lower prices.

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Speaker 3: You know.

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Speaker 2: I didn't do this all the time, but if I

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Speaker 2: was going somewhere like I was over the holidays where

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Speaker 2: I had never been, it just felt like it made

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Speaker 2: it a little easier. However, my experience the customer service

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Speaker 2: piece that you just mentioned is exactly right. There was

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Speaker 2: no at all like customer service, the customer's right, Oh,

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Speaker 2: we see where you could have read our tiny little

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Speaker 2: fine print in that vein and applied it in a

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Speaker 2: different way than we meant it. There was none of that.

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Speaker 2: They didn't care. It was fair, but yeah, exactly like,

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Speaker 2: seems like you're out of luck, but you're still paying

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Speaker 2: for two nights even though you're staying for one. And

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Speaker 2: that was the instance, and it became this thing where

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Speaker 2: I was like, I don't even care about the money.

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Speaker 2: It's the principle of how much they don't care and

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Speaker 2: how much I am proving my point of the misleading

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Speaker 2: website information and they just didn't care. It was very

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Speaker 2: much like if I would prove a point, oh well,

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Speaker 2: you didn't look at this part and that part. And

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Speaker 2: it was like when I say fine print teeny tiny

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Speaker 2: in the background of some eight emails that I didn't

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Speaker 2: get or you know whatever, and they didn't care. And

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Speaker 2: so I texted you and I was like, wow, you

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Speaker 2: are right. So let's talk through third party sites and

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Speaker 2: give people maybe the inside that you gave me before,

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Speaker 2: but also with how things are now a little different,

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Speaker 2: Like why would you say don't use a third party site.

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Speaker 3: When you're booking with those third party sites, you're basically

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Speaker 3: booking with them and not the hotel or airline or whatever. Yeah, so,

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Speaker 3: like hotels participate in those because they kind of have

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Speaker 3: to because so many people use them. It would be

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Speaker 3: missed revenue if those hotels didn't participate. But it's low rates,

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Speaker 3: soout making a lot of money. It's just the volume.

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Speaker 3: And they just don't touch those reservations. I mean even

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Speaker 3: years ago when I was working in hotels still, I

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Speaker 3: would go print in a rival's list and I would

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Speaker 3: see who was coming in that day and how they

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Speaker 3: booked the reservation. So I could see like, oh, came

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Speaker 3: from this travel agency in Nashville, Oh, Kelly Henderson booked

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Speaker 3: through booking dot Com. And the ones that came in

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Speaker 3: through the third party website, like you.

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Speaker 2: Just don't touch them.

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Speaker 3: Don't touch them.

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Speaker 2: They're at the bottom of the list.

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Speaker 3: And if you got to the hotel, yeah, literally, And

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Speaker 3: if you got to the hotel and there was an issue,

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Speaker 3: they would most likely refer you back to the website

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Speaker 3: that you use.

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Speaker 2: Well that's what kept happening. But then the website like Expedia,

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Speaker 2: would then say, oh, well, this is the hotel's issue.

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Speaker 2: So they were both sending me back and forth, and

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Speaker 2: it became very apparent to me nobody actually gives a

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Speaker 2: shit about my travel booking. They were just like, yeah,

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Speaker 2: we're not going to deal with you. Like Expedia very

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Speaker 2: much was like we got your money. And then the

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Speaker 2: hotel was very much like what you're saying. I was

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Speaker 2: at the bottom of the list, and it was easy

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Speaker 2: for them to be like, you didn't book through us,

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Speaker 2: So we're not making this our problem. This is a

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Speaker 2: you problem.

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Speaker 3: Yeah, yeah, totally. So. I don't think those websites are

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Speaker 3: all bad. I think what you were saying earlier about

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Speaker 3: I take some of the research work away. I agree

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Speaker 3: with you. If you don't know much about where you're going,

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Speaker 3: or like what flights operate in that destination or whatever,

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Speaker 3: if you want to look around on those websites, right,

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Speaker 3: that is totally cool. And even if you know, you

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Speaker 3: find a hotel that you like and it's saying that's

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Speaker 3: a little cheaper there than it is on the hotel's website.

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Speaker 3: A lot of times the nicer hotels. If you call

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Speaker 3: and ask to talk to someone in reservations or even sales,

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Speaker 3: just kind of explaining what's happening, they'll try to work

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Speaker 3: with you, maybe honor that rate that you're seeing Expedia

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Speaker 3: or whatever, or meet you in the middle. Some of

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Speaker 3: them won't, but I used to do that. I would

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Speaker 3: tell people if I had a corporate account or something

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Speaker 3: and they're like, hey, our rate is two hundred, but

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Speaker 3: I see a one hundred and fifty dollars rate on Expedia.

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Speaker 3: I would just honor the Expedia rate for them. So,

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Speaker 3: like I said, it differs from hotel to hotel, and like,

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Speaker 3: that's not going to happen at like a you know,

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Speaker 3: two hundred dollars a night price point, probably right, because

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Speaker 3: if you call the Court air by Marriott or the

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Speaker 3: Hilton Garden In or whatever, they're like, what are you

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Speaker 3: talking about? So it's that really only works when you

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Speaker 3: get to like a certain level of property.

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Speaker 2: But it's nice to have in your back pocket, and

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Speaker 2: like what you're saying about, you can still utilize those

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Speaker 2: sites for research. And here's the thing. In the past,

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Speaker 2: I would never have said utilize a business and not

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Speaker 2: pay them. But because of how bad my experience was.

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Speaker 2: Like I'm not even exaggerating, you guys, this is how

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Speaker 2: adamant I feel about this. I will in the future

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Speaker 2: use them as research platforms, but I'm not going to

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Speaker 2: ever book again through a third party, Like I might

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Speaker 2: get the information, but then I'm always going to either

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Speaker 2: call the hotel, call the airline and book direct and Expedia.

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Speaker 2: If you're listening, this is what you get. Like that

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Speaker 2: is literally like you treat people like shit and this

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Speaker 2: is how things will happen. When I posted about that,

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Speaker 2: even I had so many dms saying the same thing,

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Speaker 2: and so I think it's like we all have to

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Speaker 2: unite because they're treating their customers like shit.

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Speaker 3: Sadly, I don't think they're going to go anywhere. Yeah,

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Speaker 3: I mean, they'll always be a thing. But to try

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Speaker 3: to smell the word mean awareness.

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Speaker 2: Podcast, it's all about what's the biggest myth that you

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Speaker 2: would say about people booking online? Like why do we

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Speaker 2: think that that seems like such a good idea versus

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Speaker 2: actually maybe even using a professional or utilizing someone like you,

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Speaker 2: Do you think there's a myth like why do we

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Speaker 2: do that?

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Speaker 3: I think it was like it was good marketing, and

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Speaker 3: it was kind of sold to people is like come here,

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Speaker 3: we have it for cheaper and it's all here. It's

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Speaker 3: for the masses.

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Speaker 2: Yeah, I mean, like, yeah, I.

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Speaker 3: Don't think people in that are doing corporate travel and

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Speaker 3: entertainment industry travel and like high end leisure travel, like

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Speaker 3: they're not using those sites. It's people like, you know,

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Speaker 3: taking their vacation Myrtle Beach every summer or like that.

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Speaker 2: That kind of right, So you want something easy. I

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Speaker 2: think it's like one thing I realized about our society,

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Speaker 2: and I think we're seeing this in a lot of

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Speaker 2: different places, is that we want things that are easier,

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Speaker 2: you know, And that's why influencers blew up the way

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Speaker 2: they did. You're like, tell me how to live my

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Speaker 2: life to make it easier. Take the like research out

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Speaker 2: for me, take the time out, just tell me what

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Speaker 2: to do so I don't have to think about it

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Speaker 2: because I'm so overloaded in my life. And so maybe

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Speaker 2: things like those sites have grown because of that. It

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Speaker 2: takes out the extra effort, it seems, until something goes

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Speaker 2: wrong exactly.

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Speaker 3: Yeah, And I mean it probably is lovely if everything

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Speaker 3: goes as it should, sure, yeah, but when it goes wrong,

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Speaker 3: it goes it goes.

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Speaker 2: Really really wrong. Well, let's talk about how travel has

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Speaker 2: changed since the last time we did the podcast. I know,

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Speaker 2: obviously we've kind of touched on the fact that the

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Speaker 2: pandemic happened, and you had this idea like, Okay, the

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Speaker 2: world has shut down, so one we're getting a reframe

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Speaker 2: on what's important. And two when you can't travel, it

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Speaker 2: seems like you would just be so excited and grateful

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Speaker 2: and happy to have any sort of travel experience. But

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Speaker 2: the world has changed, so we need to be more

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Speaker 2: patient and understanding. But what's been the truth about post

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Speaker 2: pandemic travel.

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Speaker 3: Well, like, right after when things started to open back up,

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Speaker 3: it was a bit of a struggle. Like there weren't

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Speaker 3: rental cars to be had anywhere. Like it was really

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Speaker 3: not that there were all these like weird things, and

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Speaker 3: like people weren't fully staffed, and it was just so

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Speaker 3: there were so many issues, and like travel came roaring

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Speaker 3: back because people wanted to go places of course. Yeah,

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Speaker 3: so it was pretty challenging and I think, like I

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Speaker 3: had said earlier, some people like doubled down on the

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Speaker 3: bad behavior and when it was met with all of

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Speaker 3: you know, those staffing shortages and things like that, like

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00:19:43,280 --> 00:19:48,000
Speaker 3: hotels took away, like room service and just like weird

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Speaker 3: things that you don't think about. It made things difficult.

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Speaker 3: I would say that it's normalized at this point, but

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Speaker 3: it's not really the same. I don't think we'll ever

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Speaker 3: go back to what it was before. But good things

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Speaker 3: did come out.

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Speaker 2: Of it, Okay, tell us the good things.

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Speaker 3: Well, airlines, a lot of them used to charge like

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Speaker 3: the two hundred dollars change fee if you needed to

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Speaker 3: you like switch your flight or something that went away.

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Speaker 3: I mean there still is some change fees on like

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Speaker 3: international stuff, but as a whole, there isn't. That doesn't

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Speaker 3: really exist anymore.

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Speaker 2: I don't think I realized that was a pandemic thing,

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Speaker 2: a pandemic change. I guess that airlines needed business. So

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Speaker 2: they were like, yeah, so well you were talking earlier

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Speaker 2: about the movement of people and how you know, we

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Speaker 2: just have these high expectations and I think we thought

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Speaker 2: after COVID, surely people are going to have better behavior,

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Speaker 2: and it almost was like the opposite.

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Speaker 3: Of course, Yeah, I think it just got worse and.

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Speaker 2: Like impatience or what do you see.

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Speaker 3: Yeah, I do think that there have been more delays

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Speaker 3: and disruptions.

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Speaker 2: It does seem that way with airlines specifically.

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Speaker 3: Yeah, that's at least what I said see and people

390
00:21:02,440 --> 00:21:07,120
Speaker 3: are just like everybody is just so ready to be angry,

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Speaker 3: and it's like you're not the only one that can't

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Speaker 3: get to their destination. Like that's all just chill for yelling,

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Speaker 3: yelling at the ground crew or the gate agent. Like

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Speaker 3: it's not going to get you anywhere because people don't

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Speaker 3: people don't respond to that anymore. I feel like before

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00:21:26,720 --> 00:21:29,920
Speaker 3: you could kind of yell and maybe get your way,

397
00:21:30,920 --> 00:21:34,040
Speaker 3: and that's not really a thing anymore. You're going to

398
00:21:34,080 --> 00:21:38,199
Speaker 3: get yourself into a deeper hole if you're you know,

399
00:21:38,560 --> 00:21:43,440
Speaker 3: mistreating someone. But people just aren't willing to be flexible.

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Speaker 3: What I have seen though, And I actually kind of

401
00:21:47,320 --> 00:21:51,160
Speaker 3: like this. Some clients will book a flight and they

402
00:21:51,760 --> 00:21:53,400
Speaker 3: also book a backup.

403
00:21:54,520 --> 00:21:56,919
Speaker 2: Can delays happen or things like that.

404
00:21:57,160 --> 00:22:00,720
Speaker 3: Yeah, yeah, like if it's like a where they have

405
00:22:00,840 --> 00:22:03,480
Speaker 3: to be there, and like it's if they you know,

406
00:22:03,640 --> 00:22:05,800
Speaker 3: that flight doesn't take off or they miss it or whatever,

407
00:22:06,280 --> 00:22:09,959
Speaker 3: So I do book more of that. Now, Okay, you

408
00:22:10,000 --> 00:22:13,080
Speaker 3: can't do that on the same airline, but you know,

409
00:22:13,119 --> 00:22:16,080
Speaker 3: you can use another airline as a backup option and

410
00:22:16,160 --> 00:22:19,080
Speaker 3: then just buy a refundable fare and refund that if

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Speaker 3: you don't need it.

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Speaker 2: Basically, what I'm hearing you say is be prepared and

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00:22:23,880 --> 00:22:28,520
Speaker 2: be flexible. So be prepared for delays and disturbances to

414
00:22:28,600 --> 00:22:31,840
Speaker 2: your travel, and then also be flexible have a backup

415
00:22:31,880 --> 00:22:32,840
Speaker 2: plan kind of thing.

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Speaker 3: Yeah, and like as soon as we're done here, we're

417
00:22:36,040 --> 00:22:38,880
Speaker 3: driving to the airport, flying to New York, and any

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Speaker 3: anytime I travel now, I just kind of I mean,

419
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Speaker 3: I want it to go smoothly and everything to be

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Speaker 3: on time and all of that, but like I just

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00:22:46,920 --> 00:22:51,240
Speaker 3: kind of mentally prepare for it to not be smooth

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Speaker 3: because it might not be and it's a.

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Speaker 2: Little extra meditation maybe.

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Speaker 3: Exactly, It's not the end of the world either, so.

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Speaker 2: Right, we have lived through work said this life than

426
00:23:01,560 --> 00:23:06,200
Speaker 2: your flight being delayed, Okay, so get some perspective, have

427
00:23:06,240 --> 00:23:09,400
Speaker 2: a backup plan, and then also just prepare for there

428
00:23:09,480 --> 00:23:12,080
Speaker 2: to be delayed so that you're not like mentally and

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00:23:12,080 --> 00:23:15,159
Speaker 2: emotionally so you're not freaking out if that does happen.

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Speaker 2: I love that tip. Let's do a little more Like

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00:23:17,680 --> 00:23:20,680
Speaker 2: I love these travel hacks. What are some common mistakes

432
00:23:20,680 --> 00:23:22,800
Speaker 2: you see people make when they're booking travel.

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Speaker 3: Booking basic economy on the airlines, What does that even mean?

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Speaker 3: The airlines ruled this out a couple of years ago, okay,

435
00:23:30,840 --> 00:23:36,200
Speaker 3: before the pandemic. It's another fair category, so it's their

436
00:23:36,320 --> 00:23:40,560
Speaker 3: cheapest okay, and it will say somewhere on their website

437
00:23:40,600 --> 00:23:44,080
Speaker 3: like basic economy, but it's usually kind of small. They

438
00:23:44,119 --> 00:23:46,119
Speaker 3: don't look at that. They see like the cheaper price

439
00:23:46,160 --> 00:23:48,199
Speaker 3: and they're like, oh, you know, let's go with that.

440
00:23:48,480 --> 00:23:52,680
Speaker 3: But it's super restrictive, so that way you can't change it.

441
00:23:53,280 --> 00:23:55,560
Speaker 3: If you want to change it, you basically forfeit the

442
00:23:55,600 --> 00:23:58,360
Speaker 3: amount of that ticket. You don't get a seat assignment

443
00:23:58,480 --> 00:24:01,400
Speaker 3: until like you check in, you're at the airport, there's

444
00:24:01,440 --> 00:24:04,960
Speaker 3: restrictions on baggage. Like it's just such a mess, and

445
00:24:05,320 --> 00:24:07,760
Speaker 3: we actually have a like an overlay in or system

446
00:24:07,760 --> 00:24:11,600
Speaker 3: that doesn't even let you pull that price or book

447
00:24:11,960 --> 00:24:16,120
Speaker 3: the basic economy ticket because it's so problematic. I've had

448
00:24:16,160 --> 00:24:20,119
Speaker 3: people like, similar to your Expedia story, book a basic

449
00:24:20,160 --> 00:24:23,479
Speaker 3: economy ticket and then like lose their mind because they

450
00:24:23,480 --> 00:24:25,640
Speaker 3: can't do it, make any change it, and the airline

451
00:24:25,640 --> 00:24:29,960
Speaker 3: will basically like you booked it it said everything was

452
00:24:29,960 --> 00:24:30,359
Speaker 3: there in the.

453
00:24:30,359 --> 00:24:34,760
Speaker 2: Fine print is giving total trauma or memory media.

454
00:24:35,560 --> 00:24:38,119
Speaker 3: So that I would say is a big one because

455
00:24:38,760 --> 00:24:41,840
Speaker 3: you know, people don't know. They go on, well, we.

456
00:24:41,760 --> 00:24:43,720
Speaker 2: See cheapest and that's what we're gonna go with.

457
00:24:44,119 --> 00:24:47,480
Speaker 3: Yeah, but a lot of times, most of the time,

458
00:24:47,560 --> 00:24:50,840
Speaker 3: it's not really that much cheaper. It's like twenty to

459
00:24:51,359 --> 00:24:54,960
Speaker 3: maybe fifty bucks cheaper. It's like not worth it.

460
00:24:55,200 --> 00:24:57,880
Speaker 2: So that's like emotional and a mental fee that would

461
00:24:57,920 --> 00:25:01,119
Speaker 2: be worth it to pay. Yeah, I do find that

462
00:25:01,160 --> 00:25:04,640
Speaker 2: with travel it's hard because obviously, especially if you're doing

463
00:25:04,720 --> 00:25:07,600
Speaker 2: a big trip, you want to cut costs anywhere you can,

464
00:25:07,720 --> 00:25:11,680
Speaker 2: because the costs add up very fast, especially on big trips.

465
00:25:12,280 --> 00:25:14,439
Speaker 2: But really a lot of times it ends up not

466
00:25:14,520 --> 00:25:17,960
Speaker 2: being worth it because you'll end up coming across problems,

467
00:25:18,000 --> 00:25:20,560
Speaker 2: you can't make changes, and it puts such a damper

468
00:25:20,600 --> 00:25:24,959
Speaker 2: on your trip. When that's the experience that truthfully, the

469
00:25:25,000 --> 00:25:28,440
Speaker 2: mental and emotional fee of whatever that is is kind

470
00:25:28,440 --> 00:25:31,760
Speaker 2: of worth it if you can afford it. Yeah, So

471
00:25:31,880 --> 00:25:35,160
Speaker 2: definitely don't book the basic economy for reasons. Like we've

472
00:25:35,160 --> 00:25:39,359
Speaker 2: discussed before, don't book through a third partying. It's all

473
00:25:39,400 --> 00:25:42,680
Speaker 2: about changes and difficulty with that. It sounds like.

474
00:25:43,560 --> 00:25:46,760
Speaker 3: I've always said this, but like I get to the

475
00:25:46,800 --> 00:25:51,439
Speaker 3: airport on the earlier side, not like crazy, but I

476
00:25:51,480 --> 00:25:54,639
Speaker 3: know you like to play a little closer than me.

477
00:25:54,800 --> 00:25:57,600
Speaker 2: It's not that I like to, it's just it's a

478
00:25:57,720 --> 00:26:02,159
Speaker 2: thing you're wiring problem. I literally could have all the

479
00:26:02,160 --> 00:26:04,000
Speaker 2: time in the world, and somehow I'll find a way

480
00:26:04,040 --> 00:26:05,040
Speaker 2: to be late for something.

481
00:26:05,560 --> 00:26:07,960
Speaker 3: You're like the scene and home alone when they're running.

482
00:26:07,680 --> 00:26:13,160
Speaker 2: Through, and sometimes it works and I'm like, nailed it.

483
00:26:13,400 --> 00:26:15,760
Speaker 2: You know, Yeah, I got there later than everyone. I

484
00:26:15,800 --> 00:26:18,520
Speaker 2: didn't waste a lot of extra time. But the times

485
00:26:18,520 --> 00:26:21,040
Speaker 2: where it's stressful, it's really stressful.

486
00:26:21,640 --> 00:26:25,480
Speaker 3: Yeah, And see I get so worked up like stuff

487
00:26:25,520 --> 00:26:30,200
Speaker 3: like that. So I just don't put myself in the situations. Yeah.

488
00:26:30,280 --> 00:26:33,439
Speaker 3: So I'm all about getting to the airport early, although

489
00:26:33,960 --> 00:26:36,960
Speaker 3: I'd have to say that probably all of my clients

490
00:26:37,119 --> 00:26:41,280
Speaker 3: don't right as much as much as I say do

491
00:26:41,840 --> 00:26:42,280
Speaker 3: they don't.

492
00:26:42,400 --> 00:26:45,240
Speaker 2: But yeah, so I have noticed that since COVID we

493
00:26:45,280 --> 00:26:48,080
Speaker 2: need to allot a little more time, Like it seems

494
00:26:48,160 --> 00:26:50,639
Speaker 2: like everything just moves a little slower. It was really

495
00:26:50,680 --> 00:26:53,760
Speaker 2: bad right after the pandemic. Do you think it's gotten

496
00:26:53,760 --> 00:26:56,399
Speaker 2: a little better? But especially here in Nashville, like our

497
00:26:56,440 --> 00:27:00,399
Speaker 2: airport's grown, you really do have to add in traffic

498
00:27:00,480 --> 00:27:04,000
Speaker 2: time getting around things like that. So do you think

499
00:27:04,000 --> 00:27:07,000
Speaker 2: it's about knowing your city, knowing your airport, and maybe

500
00:27:07,080 --> 00:27:10,160
Speaker 2: giving yourself that little extra bit of time. I'm gonna

501
00:27:10,200 --> 00:27:12,040
Speaker 2: work on that, you know, it's a constant work in

502
00:27:12,080 --> 00:27:12,680
Speaker 2: progress on that.

503
00:27:12,840 --> 00:27:16,359
Speaker 3: I know you have gotten better, I will say.

504
00:27:16,640 --> 00:27:19,560
Speaker 2: Sometimes I don't know, you know, I always hear about

505
00:27:19,680 --> 00:27:23,200
Speaker 2: people being like, oh, I got upgraded or I got

506
00:27:23,200 --> 00:27:25,960
Speaker 2: this extra perk. Do you have any tips for people

507
00:27:26,000 --> 00:27:27,919
Speaker 2: like me who just I don't even know where to

508
00:27:27,960 --> 00:27:31,679
Speaker 2: look for that stuff or how to go about that, Like,

509
00:27:31,920 --> 00:27:34,640
Speaker 2: what would you say is a good way to set

510
00:27:34,680 --> 00:27:41,439
Speaker 2: yourself up to get an upgrade, have a better travel situation,

511
00:27:41,680 --> 00:27:42,320
Speaker 2: things like that.

512
00:27:43,040 --> 00:27:46,119
Speaker 3: I mean, it all comes down to how much you're traveling. Okay,

513
00:27:46,200 --> 00:27:49,400
Speaker 3: so you know, if you're taking a few flights a year,

514
00:27:50,400 --> 00:27:53,560
Speaker 3: like domestically, you're not going to get upgrades and you're

515
00:27:53,600 --> 00:27:56,240
Speaker 3: not gonna have a high status or anything like that.

516
00:27:56,680 --> 00:27:59,159
Speaker 3: Those people, I think you just have to pay to

517
00:27:59,200 --> 00:28:04,440
Speaker 3: have that experience. But people that travel frequently somewhat frequently

518
00:28:05,119 --> 00:28:09,840
Speaker 3: should really pick an airline that they enjoy and that

519
00:28:09,880 --> 00:28:12,600
Speaker 3: they've had a good experience on and just try to

520
00:28:12,720 --> 00:28:16,320
Speaker 3: stick with that airline to get to a level of status,

521
00:28:17,440 --> 00:28:19,600
Speaker 3: and then once you're there, then you get to enjoy

522
00:28:19,680 --> 00:28:26,320
Speaker 3: things like free bags or potential upgrades, lounge access. The

523
00:28:26,359 --> 00:28:29,359
Speaker 3: other thing is that there are credit cards out there

524
00:28:30,160 --> 00:28:32,880
Speaker 3: that will kind of get you some of this stuff.

525
00:28:34,000 --> 00:28:39,240
Speaker 3: I think the airline loyalty programs are literally ever changing,

526
00:28:39,520 --> 00:28:44,120
Speaker 3: like they just constantly all the time, and I think

527
00:28:44,280 --> 00:28:48,120
Speaker 3: some changes are good. Like Delta has it used to

528
00:28:48,160 --> 00:28:50,280
Speaker 3: be that you could essentially just like buy your way

529
00:28:50,320 --> 00:28:55,680
Speaker 3: into their lounges with a credit card with the Delta

530
00:28:55,720 --> 00:29:00,520
Speaker 3: American Express. They've changed the program so now you have

531
00:29:00,600 --> 00:29:04,160
Speaker 3: to have like the the top card, like the Reserve

532
00:29:04,760 --> 00:29:08,840
Speaker 3: to get you lounge access. But those things do help.

533
00:29:09,120 --> 00:29:12,920
Speaker 3: I mean that I have the Delta Reserve Amex okay,

534
00:29:13,400 --> 00:29:18,960
Speaker 3: and Brian has the American Airlines MasterCard, so like we

535
00:29:19,080 --> 00:29:22,600
Speaker 3: get lounge access with American and with Delta and the

536
00:29:22,600 --> 00:29:24,040
Speaker 3: free bags.

537
00:29:23,680 --> 00:29:26,960
Speaker 2: And saying like as a couple, it's a really good

538
00:29:26,960 --> 00:29:29,400
Speaker 2: thing to invest in two different I think that's great.

539
00:29:29,960 --> 00:29:34,320
Speaker 3: The split the points, yeah, yeah totally, and we travel

540
00:29:34,920 --> 00:29:39,200
Speaker 3: like separately, you know, And he has switched over to American,

541
00:29:39,360 --> 00:29:42,280
Speaker 3: like he he's got status for life on American because

542
00:29:42,360 --> 00:29:46,840
Speaker 3: of his years and then the music business flying place.

543
00:29:46,880 --> 00:29:50,400
Speaker 3: But yeah, so, like there are credit cards out there

544
00:29:50,840 --> 00:29:52,720
Speaker 3: that and I'm not an expert on all of them.

545
00:29:52,720 --> 00:29:55,360
Speaker 3: There are quite a few. But I just went with

546
00:29:55,480 --> 00:29:59,320
Speaker 3: the reserve ax with Delta because I have pretty much

547
00:29:59,360 --> 00:30:03,960
Speaker 3: always been a Delta person. I have status on Delta,

548
00:30:04,040 --> 00:30:07,680
Speaker 3: so it just felt like the right choice. But you know,

549
00:30:07,800 --> 00:30:12,320
Speaker 3: outside of those things, I have joked about this with

550
00:30:12,440 --> 00:30:14,640
Speaker 3: friends in the industry, I feel like you just have

551
00:30:14,720 --> 00:30:20,320
Speaker 3: to pay now to make travel. Traveling is kind of miserable.

552
00:30:22,120 --> 00:30:23,719
Speaker 2: It's not cush like it used to be.

553
00:30:23,920 --> 00:30:27,160
Speaker 3: No, Like I hate going to the airport. I hate

554
00:30:27,240 --> 00:30:30,960
Speaker 3: I just people are on their worst behavior, Like it's

555
00:30:31,000 --> 00:30:31,960
Speaker 3: not really fun.

556
00:30:32,360 --> 00:30:34,800
Speaker 2: That's really funny coming from a person who works in

557
00:30:34,840 --> 00:30:35,800
Speaker 2: the travel industry.

558
00:30:35,960 --> 00:30:39,760
Speaker 3: Yeah, I know, I know. So I think you know

559
00:30:39,800 --> 00:30:42,800
Speaker 3: there are things you can do they have to pay

560
00:30:42,840 --> 00:30:46,840
Speaker 3: for that make the experience a little better, and I

561
00:30:46,920 --> 00:30:49,040
Speaker 3: do the I do those things usually now when we

562
00:30:49,160 --> 00:30:50,200
Speaker 3: travel because.

563
00:30:51,880 --> 00:31:03,520
Speaker 2: Peace of mind. Yeah, I want to circle back to

564
00:31:03,640 --> 00:31:05,600
Speaker 2: the credit card thing. Like I was saying to you

565
00:31:05,760 --> 00:31:08,560
Speaker 2: before we did this podcast, Yes, I actually want a

566
00:31:08,560 --> 00:31:11,280
Speaker 2: new credit card. I want to switch because, like you said,

567
00:31:11,400 --> 00:31:14,160
Speaker 2: some of these points and the card that I currently have,

568
00:31:14,200 --> 00:31:16,440
Speaker 2: they've changed their program so much that I don't feel

569
00:31:16,440 --> 00:31:19,400
Speaker 2: like I'm benefiting anymore. And so I was going to

570
00:31:19,440 --> 00:31:23,280
Speaker 2: look into, Okay, which card would be best suited for me.

571
00:31:23,360 --> 00:31:25,920
Speaker 2: So that's a great tip of pick one airline like

572
00:31:26,000 --> 00:31:29,320
Speaker 2: pick or pick one kind of hotel properly, like a Marriott,

573
00:31:29,360 --> 00:31:32,800
Speaker 2: a Hilton, whatever, all of those properties, and stick with

574
00:31:32,840 --> 00:31:35,480
Speaker 2: it because you'll get the most points throughout a year.

575
00:31:35,840 --> 00:31:38,719
Speaker 2: But didn't you tell me there's a certain place that

576
00:31:38,760 --> 00:31:42,040
Speaker 2: you've gone, Like that guy with the points guy or something.

577
00:31:42,200 --> 00:31:45,440
Speaker 3: Oh yeah, he's on Instagram. I think it's just the

578
00:31:45,480 --> 00:31:49,520
Speaker 3: points Guy. And he also does a blog or has

579
00:31:49,560 --> 00:31:52,680
Speaker 3: like a website with all kinds of information like h'll

580
00:31:53,080 --> 00:31:58,160
Speaker 3: he talks about like the new aircraft that whatever airline

581
00:31:58,200 --> 00:32:01,800
Speaker 3: is rolling out, and like the gets into the specifics

582
00:32:01,840 --> 00:32:06,760
Speaker 3: and it's really informative. And he talks about credit cards too,

583
00:32:06,800 --> 00:32:10,480
Speaker 3: and like the frequent flyer programs and the changes and

584
00:32:10,680 --> 00:32:14,840
Speaker 3: the pros and cons. He's definitely one that I follow.

585
00:32:15,440 --> 00:32:19,600
Speaker 3: There's also I believe a website called nerd wallet.

586
00:32:20,240 --> 00:32:22,360
Speaker 2: Oh I've seen nerd wallet. Yeah, and it.

587
00:32:22,800 --> 00:32:25,520
Speaker 3: Does like comparisons in it. I think you can like

588
00:32:25,560 --> 00:32:29,160
Speaker 3: filter out like travel and it'll pull the best like

589
00:32:29,240 --> 00:32:33,200
Speaker 3: travel cards and what the perks are, and because there

590
00:32:33,200 --> 00:32:36,200
Speaker 3: are others out there, like Chase has a good one,

591
00:32:36,400 --> 00:32:39,040
Speaker 3: but I think it's kind of like a broad just

592
00:32:39,560 --> 00:32:43,920
Speaker 3: it's it's not specific to any like brand I don't believe. Okay,

593
00:32:44,120 --> 00:32:47,600
Speaker 3: so they're out there, but no one should be using

594
00:32:47,840 --> 00:32:50,400
Speaker 3: like a debit card or you know what.

595
00:32:50,400 --> 00:32:54,160
Speaker 2: I mean, figure out to do that.

596
00:32:54,640 --> 00:32:58,840
Speaker 3: I never really understood that until this job. But you

597
00:32:58,960 --> 00:33:02,479
Speaker 3: absolutely should be points and using them for something.

598
00:33:03,080 --> 00:33:05,240
Speaker 2: The way I always do it is because I know

599
00:33:05,280 --> 00:33:06,400
Speaker 2: a lot of people are like, well I don't like

600
00:33:06,400 --> 00:33:08,400
Speaker 2: to use credit cards. We'll just pay it off every month,

601
00:33:08,800 --> 00:33:11,560
Speaker 2: like use it like a debit card, but make the

602
00:33:11,600 --> 00:33:14,600
Speaker 2: payment after so that you get the points too.

603
00:33:15,360 --> 00:33:18,520
Speaker 3: The amx app like it literally if you if you

604
00:33:18,560 --> 00:33:21,400
Speaker 3: open up the app, it'll have like the charge that

605
00:33:21,440 --> 00:33:24,040
Speaker 3: you just made on you know whatever, and it has

606
00:33:24,080 --> 00:33:27,520
Speaker 3: a pay now like oh it's lyrically just but.

607
00:33:27,480 --> 00:33:30,800
Speaker 2: You're getting the points. Yeah, okay, that's a great tip.

608
00:33:30,880 --> 00:33:33,200
Speaker 2: So the points guy is a good one in nerd wallet.

609
00:33:33,200 --> 00:33:35,800
Speaker 2: That's so interesting. I literally got an email from them

610
00:33:35,880 --> 00:33:37,840
Speaker 2: or a ping from them or something this week, so

611
00:33:38,360 --> 00:33:41,080
Speaker 2: you go check those out. Personally. We did talk a

612
00:33:41,120 --> 00:33:43,480
Speaker 2: little bit about all this changes Southwest is making because

613
00:33:43,520 --> 00:33:46,760
Speaker 2: in our last podcast I was such an avid Southwest

614
00:33:46,760 --> 00:33:50,760
Speaker 2: person at that point because the clients that were traveling

615
00:33:50,840 --> 00:33:53,880
Speaker 2: me for work, they all flew Southwest, and so I

616
00:33:54,040 --> 00:33:56,840
Speaker 2: had high status. And it does change, like your whole

617
00:33:57,000 --> 00:34:00,400
Speaker 2: entire experience if you have, like with South left West,

618
00:34:00,440 --> 00:34:02,320
Speaker 2: it's like a list or a list preferred, or I

619
00:34:02,360 --> 00:34:04,320
Speaker 2: had a companion pass for a while where I got

620
00:34:04,320 --> 00:34:07,200
Speaker 2: someone could fly with me for free at all times,

621
00:34:07,200 --> 00:34:10,040
Speaker 2: which is crazy. I mean, all of these benefits, but

622
00:34:10,080 --> 00:34:12,240
Speaker 2: you were very anti Southwest.

623
00:34:12,960 --> 00:34:14,839
Speaker 3: I threw some shade in that part.

624
00:34:14,960 --> 00:34:18,600
Speaker 2: I totally did. It's changed, though, I think this is

625
00:34:18,640 --> 00:34:20,799
Speaker 2: what we've seen with all of the airlines. I think

626
00:34:20,840 --> 00:34:25,839
Speaker 2: it fluctuates, and Southwest went through some big problems for

627
00:34:25,880 --> 00:34:28,920
Speaker 2: a while with their booking system. I think everything crashed,

628
00:34:29,360 --> 00:34:33,960
Speaker 2: and so now they're even changing to seat assignments, which

629
00:34:34,000 --> 00:34:36,880
Speaker 2: is totally different. Have you seen any other big changes.

630
00:34:36,920 --> 00:34:39,440
Speaker 2: I know we always talk about too that Southwest you

631
00:34:39,480 --> 00:34:42,200
Speaker 2: don't have to pay for bags, But isn't it kind

632
00:34:42,239 --> 00:34:44,880
Speaker 2: of just like equal across the board, like their ticket

633
00:34:44,880 --> 00:34:45,960
Speaker 2: prices are higher now.

634
00:34:46,080 --> 00:34:50,120
Speaker 3: So yeah, you and I were just saying this, and

635
00:34:50,200 --> 00:34:52,400
Speaker 3: Brian and I actually talked about it recently. But like

636
00:34:52,719 --> 00:34:57,640
Speaker 3: I will often find that Southwest is more expensive times

637
00:34:57,680 --> 00:35:01,279
Speaker 3: than you know, American, her Delta whatever. The bag thing

638
00:35:01,480 --> 00:35:05,680
Speaker 3: is a nice perk, the getting the two free bags. Yeah,

639
00:35:05,760 --> 00:35:09,600
Speaker 3: the seating thing, I don't know the specifics I think there.

640
00:35:09,920 --> 00:35:12,520
Speaker 3: It's like the later half of this year is when

641
00:35:12,520 --> 00:35:15,319
Speaker 3: they start to roll that out, So I don't know.

642
00:35:16,080 --> 00:35:20,400
Speaker 3: I kind of like that. I thought the open seating

643
00:35:20,640 --> 00:35:24,960
Speaker 3: was like chaotic and just not cute.

644
00:35:26,040 --> 00:35:29,600
Speaker 2: Yeah, if you had status, it was great because you

645
00:35:29,760 --> 00:35:31,759
Speaker 2: boarded first and you got to pick it up you

646
00:35:31,840 --> 00:35:32,960
Speaker 2: wanted and yeah.

647
00:35:33,280 --> 00:35:36,040
Speaker 3: Yeah, I mean I just didn't fly someth list. M h.

648
00:35:36,760 --> 00:35:38,640
Speaker 2: He was a real diva in the last podcast if

649
00:35:38,640 --> 00:35:39,239
Speaker 2: you Go.

650
00:35:40,880 --> 00:35:45,080
Speaker 3: I have flown Southwest since we did that podcast, and yes,

651
00:35:45,800 --> 00:35:47,560
Speaker 3: it wasn't terrible.

652
00:35:48,160 --> 00:35:49,239
Speaker 2: Okay, he's coming on.

653
00:35:49,960 --> 00:35:53,759
Speaker 3: It's still not my favorite because I do think that,

654
00:35:53,920 --> 00:35:58,600
Speaker 3: and I've seen these posts on Instagram, like the people

655
00:35:58,600 --> 00:36:01,320
Speaker 3: who fly Delta are different than the people who fly American,

656
00:36:01,560 --> 00:36:03,360
Speaker 3: than the people who fly Southwest.

657
00:36:04,000 --> 00:36:06,920
Speaker 2: And I've seen the true like there's a personality.

658
00:36:07,520 --> 00:36:10,400
Speaker 3: Yeah, yeah, yeah, and I just don't really align with

659
00:36:10,440 --> 00:36:11,120
Speaker 3: the Southwest.

660
00:36:11,360 --> 00:36:16,120
Speaker 2: Okay. The reason I have for so long is I

661
00:36:16,200 --> 00:36:20,560
Speaker 2: felt like Southwest somehow everyone else is canceling their flights

662
00:36:20,560 --> 00:36:23,040
Speaker 2: and Southwest is not. Like that was happening for a

663
00:36:23,040 --> 00:36:25,840
Speaker 2: lot that's changed since our last podcast, But that was

664
00:36:25,880 --> 00:36:29,040
Speaker 2: my experience at the time, and it was just easy

665
00:36:29,239 --> 00:36:32,440
Speaker 2: and their customer service was the best for me. And

666
00:36:32,480 --> 00:36:35,560
Speaker 2: that was when the old airlines there was always a

667
00:36:35,680 --> 00:36:38,160
Speaker 2: change fee, and my schedule is one that I need

668
00:36:38,200 --> 00:36:41,600
Speaker 2: to be able to have flexibility with changes. But again,

669
00:36:41,719 --> 00:36:43,520
Speaker 2: a lot of that has changed, and I do think

670
00:36:43,520 --> 00:36:46,680
Speaker 2: you're right, like each airline has a different personality, so

671
00:36:46,719 --> 00:36:50,600
Speaker 2: it really is about finding which one fits you best.

672
00:36:51,000 --> 00:36:53,560
Speaker 2: Like a lot of people would go with what's always cheapest,

673
00:36:53,640 --> 00:36:56,680
Speaker 2: but I think it's imperative if you're traveling a lot,

674
00:36:56,719 --> 00:36:59,680
Speaker 2: like you said, to stick with one more to really

675
00:36:59,719 --> 00:37:02,320
Speaker 2: reap the benefits of being a loyal customer.

676
00:37:02,880 --> 00:37:03,480
Speaker 3: I agree.

677
00:37:03,760 --> 00:37:06,360
Speaker 2: Do you feel like there's one piece of advice, Like

678
00:37:06,360 --> 00:37:08,480
Speaker 2: we're at the beginning of twenty twenty five right now,

679
00:37:08,680 --> 00:37:12,560
Speaker 2: and obviously people are probably thinking through Okay, if I'm

680
00:37:12,560 --> 00:37:14,759
Speaker 2: going to plan a big trip, or what's my big

681
00:37:14,800 --> 00:37:16,719
Speaker 2: splurge going to be. Do you have one piece of

682
00:37:16,760 --> 00:37:19,800
Speaker 2: advice that you would give as a person that sits

683
00:37:19,800 --> 00:37:22,280
Speaker 2: in your position and is booking travel constantly.

684
00:37:22,960 --> 00:37:25,040
Speaker 3: I'm going to have more than one, but I will

685
00:37:25,080 --> 00:37:29,040
Speaker 3: give us a few. I would say, first and foremost,

686
00:37:29,360 --> 00:37:33,600
Speaker 3: be flexible and be kind. You're going to get further

687
00:37:33,719 --> 00:37:38,680
Speaker 3: and have a better experience. But most people don't need

688
00:37:38,719 --> 00:37:43,319
Speaker 3: a travel agent because we're not really here to get

689
00:37:43,360 --> 00:37:48,600
Speaker 3: you a deal. Okay, We're here to get you access

690
00:37:48,960 --> 00:37:53,680
Speaker 3: and help and maybe some perks along the way. But

691
00:37:54,640 --> 00:37:57,399
Speaker 3: a lot of people just want their vacation to be

692
00:37:58,040 --> 00:38:01,759
Speaker 3: cheap and a good time, So you don't need a

693
00:38:01,800 --> 00:38:05,239
Speaker 3: travel agent for that. But if you're taking like a

694
00:38:05,400 --> 00:38:08,560
Speaker 3: once in a lifetime kind of trip and you're going

695
00:38:08,600 --> 00:38:11,359
Speaker 3: out of the country or whatever, you're spending a lot

696
00:38:11,400 --> 00:38:14,920
Speaker 3: of money and you really I mean I have felt

697
00:38:14,920 --> 00:38:18,440
Speaker 3: this when I book trips sometimes, like you, you're spending

698
00:38:18,440 --> 00:38:20,280
Speaker 3: a lot of money, so you want it to be amazing,

699
00:38:20,400 --> 00:38:22,879
Speaker 3: and there's a little bit of stress behind that because

700
00:38:23,560 --> 00:38:27,799
Speaker 3: if it's not amazing, right, So I think if you're

701
00:38:27,800 --> 00:38:33,400
Speaker 3: in that situation, it's probably a good idea to engage

702
00:38:33,440 --> 00:38:38,400
Speaker 3: a travel agent because you're really not going to end

703
00:38:38,480 --> 00:38:41,319
Speaker 3: up paying them a whole I mean it's probably going

704
00:38:41,360 --> 00:38:44,560
Speaker 3: to be for like a you know, leisure trip like that,

705
00:38:44,640 --> 00:38:48,600
Speaker 3: You're probably going to pay maybe tops like three hundred

706
00:38:48,640 --> 00:38:53,520
Speaker 3: bucks or something like that. But you're getting a professional

707
00:38:54,040 --> 00:38:58,239
Speaker 3: who knows where you're going, knows the properties, probably has

708
00:38:58,360 --> 00:39:01,040
Speaker 3: a contact at the hotel that you want to stay in.

709
00:39:01,960 --> 00:39:05,200
Speaker 3: They might be able to get you a complimentary upgrade

710
00:39:05,239 --> 00:39:08,719
Speaker 3: to the next room type. Like, there's just things that

711
00:39:08,760 --> 00:39:11,080
Speaker 3: they can do behind the scenes that you just don't

712
00:39:11,520 --> 00:39:12,359
Speaker 3: have access to.

713
00:39:12,760 --> 00:39:16,200
Speaker 2: Or even think about. Yeah, stuff we were talking about

714
00:39:16,200 --> 00:39:20,640
Speaker 2: before the podcast. You were saying, sometimes you'll use a

715
00:39:20,719 --> 00:39:23,719
Speaker 2: car booking service because the whole day has been really

716
00:39:23,719 --> 00:39:25,839
Speaker 2: stressful and you're like, I just want someone to pick

717
00:39:25,880 --> 00:39:28,480
Speaker 2: me up for me not to have to worry about it,

718
00:39:28,520 --> 00:39:30,600
Speaker 2: to help me with my bags, things like that. And

719
00:39:30,640 --> 00:39:33,319
Speaker 2: you mentioned a site that you use that I was like, wait,

720
00:39:33,360 --> 00:39:35,040
Speaker 2: what's that. I would have never been one this.

721
00:39:35,640 --> 00:39:38,239
Speaker 3: Yeah, yeah, it's called it's black Lane by the way.

722
00:39:38,320 --> 00:39:40,640
Speaker 2: Black Lane Okay, yeah.

723
00:39:40,400 --> 00:39:43,799
Speaker 3: Yeah, they're big in Europe and bigger cities. I don't

724
00:39:43,800 --> 00:39:47,200
Speaker 3: think they have service in Nashville. So there's a time

725
00:39:47,239 --> 00:39:49,480
Speaker 3: and a place I think for travel agent. Yeah, of

726
00:39:49,560 --> 00:39:52,920
Speaker 3: course we exist in the entertainment industry and you know,

727
00:39:53,000 --> 00:39:54,440
Speaker 3: corporate America.

728
00:39:54,200 --> 00:39:55,880
Speaker 2: And luxury travel.

729
00:39:56,120 --> 00:40:00,200
Speaker 3: Yeah yeah, yeah, but just people who are just concerned

730
00:40:00,239 --> 00:40:03,279
Speaker 3: about getting the best price. Like I don't really need

731
00:40:03,320 --> 00:40:07,239
Speaker 3: to engage a travel agent. I would say Google and

732
00:40:07,600 --> 00:40:11,520
Speaker 3: you know, go direct shop on Expedia and orbits and

733
00:40:11,560 --> 00:40:15,960
Speaker 3: then go to that vendor and book the ticket with

734
00:40:16,040 --> 00:40:19,479
Speaker 3: them or book the hotel with them. And then yeah,

735
00:40:19,560 --> 00:40:21,360
Speaker 3: if you're going to do one of those big trips

736
00:40:21,360 --> 00:40:24,080
Speaker 3: and you're spending a lot of money, find the right

737
00:40:24,120 --> 00:40:27,120
Speaker 3: travel agent because there are a lot of quacks out there.

738
00:40:27,719 --> 00:40:29,239
Speaker 2: Talk about that a little bit. I was going to

739
00:40:29,280 --> 00:40:31,400
Speaker 2: ask you this question, but you're you're bringing it up,

740
00:40:31,440 --> 00:40:32,120
Speaker 2: so it's perfect.

741
00:40:32,600 --> 00:40:35,239
Speaker 3: Yeah, there are a lot of these like you know

742
00:40:36,160 --> 00:40:40,879
Speaker 3: it like reeks of Pyramid scheme, Like it's like, come

743
00:40:40,960 --> 00:40:43,520
Speaker 3: join our agency and you can like book your friends

744
00:40:43,600 --> 00:40:46,440
Speaker 3: vacation travel and make money off of it like that

745
00:40:46,640 --> 00:40:50,359
Speaker 3: kind of a cell and people do it, and it's

746
00:40:50,440 --> 00:40:52,600
Speaker 3: just those are not the people that you want to

747
00:40:52,640 --> 00:40:55,799
Speaker 3: book a trip with. Like you want an agent who's

748
00:40:55,840 --> 00:41:00,560
Speaker 3: got an IATA number and who's honestly they should be

749
00:41:00,560 --> 00:41:04,640
Speaker 3: affiliated with a larger agency, because what comes along with

750
00:41:04,680 --> 00:41:11,239
Speaker 3: that is you get access to contracts and perks and

751
00:41:11,480 --> 00:41:16,000
Speaker 3: upgrades and those kinds of things that those like one

752
00:41:16,040 --> 00:41:20,279
Speaker 3: off travel agents in your little hometown or whatever, we.

753
00:41:20,239 --> 00:41:22,759
Speaker 2: Don't have, so we need to look. I was gonna say,

754
00:41:22,760 --> 00:41:24,440
Speaker 2: how do we find them? But you said look for

755
00:41:24,520 --> 00:41:25,640
Speaker 2: an IOTA number.

756
00:41:25,800 --> 00:41:28,360
Speaker 3: Well, you can't really look for their An IOTO number

757
00:41:28,440 --> 00:41:30,799
Speaker 3: is what a travel agency gets, and it's like an

758
00:41:30,800 --> 00:41:35,640
Speaker 3: electronic stamp like from the agency. There's no way for

759
00:41:35,680 --> 00:41:36,560
Speaker 3: you to really.

760
00:41:36,320 --> 00:41:38,640
Speaker 2: Know what if people are at Like, is it weird

761
00:41:38,680 --> 00:41:40,759
Speaker 2: to be like, can I see your IOTA number?

762
00:41:41,920 --> 00:41:44,279
Speaker 3: I mean they could, they could ask if they were

763
00:41:44,320 --> 00:41:49,239
Speaker 3: registered with an IDO number, for sure. I guess what

764
00:41:49,280 --> 00:41:51,040
Speaker 3: I would say is like, if you're planning a trip

765
00:41:51,080 --> 00:41:57,840
Speaker 3: to Italy, you could google Los Angeles travel agents specializing

766
00:41:58,080 --> 00:41:59,120
Speaker 3: in Italy.

767
00:41:59,640 --> 00:42:02,560
Speaker 2: Okay, so different agents specialize in different trips.

768
00:42:03,000 --> 00:42:07,000
Speaker 3: Yeah, for sure. You've got entertainment travel agents who were

769
00:42:07,080 --> 00:42:09,120
Speaker 3: kind of like off on our own, and then you

770
00:42:09,719 --> 00:42:14,279
Speaker 3: have leisure travel agents who are doing like the you know,

771
00:42:14,360 --> 00:42:18,759
Speaker 3: pricey vacations and safaris and things like that. But then

772
00:42:18,800 --> 00:42:21,600
Speaker 3: you have people booking cruises and that's all they do.

773
00:42:21,640 --> 00:42:24,960
Speaker 3: You have people like doing Disney stuff. That's all they do. Like,

774
00:42:25,040 --> 00:42:27,600
Speaker 3: there's there's a lot, there's a lot out there.

775
00:42:27,680 --> 00:42:30,240
Speaker 2: So those people are like I mean, not to be cheesy,

776
00:42:30,239 --> 00:42:32,799
Speaker 2: but they're like experts in that kind of trip, which

777
00:42:32,840 --> 00:42:34,719
Speaker 2: is the ones you would want because they'll know all

778
00:42:34,719 --> 00:42:37,680
Speaker 2: the ins and outs, where you can get the perks,

779
00:42:37,840 --> 00:42:39,919
Speaker 2: where you can get upgraded things like that.

780
00:42:40,840 --> 00:42:43,880
Speaker 3: And the other thing is a lot of the big agencies,

781
00:42:44,239 --> 00:42:47,440
Speaker 3: if you just call and talk to like the front

782
00:42:47,440 --> 00:42:50,920
Speaker 3: desk person, they'll put you in touch with someone. Okay,

783
00:42:51,040 --> 00:42:54,279
Speaker 3: so the Appointment Group is who I'm affiliated with, and

784
00:42:54,280 --> 00:42:57,200
Speaker 3: they have an office here in Nashville. You could call

785
00:42:57,440 --> 00:43:01,399
Speaker 3: the Nashville office and talk to the front desk and

786
00:43:02,960 --> 00:43:06,640
Speaker 3: do you guys specialize in travel too? Im, really, this

787
00:43:06,680 --> 00:43:08,160
Speaker 3: is what I'm doing, And they can point you in

788
00:43:08,160 --> 00:43:08,800
Speaker 3: the right direction.

789
00:43:09,040 --> 00:43:12,160
Speaker 2: They'll tell you who to use. Yeah, yeah, which I

790
00:43:12,160 --> 00:43:15,839
Speaker 2: think a travel agent sounds like an extra expense that

791
00:43:15,880 --> 00:43:20,600
Speaker 2: maybe it sounds intimidating to us regular folk or whatever,

792
00:43:20,760 --> 00:43:23,440
Speaker 2: but from what you've described to me, it's not. Again,

793
00:43:23,520 --> 00:43:25,480
Speaker 2: like if you're spending a ton of money on a trip,

794
00:43:25,560 --> 00:43:28,040
Speaker 2: it's not that much more to add this little feet

795
00:43:28,120 --> 00:43:31,480
Speaker 2: in and there may be a lot of things that

796
00:43:31,520 --> 00:43:34,600
Speaker 2: you get or don't even know to get, or they

797
00:43:34,640 --> 00:43:37,520
Speaker 2: can lead you in certain directions of different excursions or

798
00:43:37,560 --> 00:43:39,520
Speaker 2: things that you might want to do that you wouldn't

799
00:43:39,520 --> 00:43:42,160
Speaker 2: know would even be possible. So sometimes it just takes

800
00:43:42,200 --> 00:43:45,399
Speaker 2: out the guesswork, which to me sounds worth it.

801
00:43:45,920 --> 00:43:49,800
Speaker 3: Yeah, and while you're on that trip, you have someone

802
00:43:50,320 --> 00:43:53,360
Speaker 3: in your corner, Like if you you know, you're abroad

803
00:43:53,520 --> 00:43:57,000
Speaker 3: and something goes wrong, Yeah, and you know you need

804
00:43:57,040 --> 00:44:00,600
Speaker 3: a different flight or whatever, you can call that agent

805
00:44:00,880 --> 00:44:03,879
Speaker 3: and they can they'll help you. And then you don't.

806
00:44:04,000 --> 00:44:07,319
Speaker 3: You're not standing in line or arguing with a you know,

807
00:44:07,480 --> 00:44:09,080
Speaker 3: front desk person and whatever.

808
00:44:09,600 --> 00:44:13,160
Speaker 2: Yeah. That sounds lovely to have someone do the battle

809
00:44:13,200 --> 00:44:15,359
Speaker 2: for me. I mean, so obviously the biggest thing we're

810
00:44:15,400 --> 00:44:17,960
Speaker 2: leaving this podcast with is never use a third party.

811
00:44:18,520 --> 00:44:22,319
Speaker 2: Never never use a third party. Guys, just trust me,

812
00:44:22,520 --> 00:44:26,280
Speaker 2: trust me on that one. All right. Well, if people

813
00:44:26,320 --> 00:44:29,520
Speaker 2: want to know more about you, where could they find you?

814
00:44:30,120 --> 00:44:35,840
Speaker 3: I mean I don't, I'm just me on Instagram TJ deal.

815
00:44:36,360 --> 00:44:41,080
Speaker 3: I mean, shoot me a DM Yeah, I'll answer. Yeah, Okay,

816
00:44:41,480 --> 00:44:44,839
Speaker 3: I'm all for pointing people in the right direction. If

817
00:44:44,880 --> 00:44:48,640
Speaker 3: I don't know I can find somebody that does. That

818
00:44:48,719 --> 00:44:51,360
Speaker 3: comes up a lot, Okay in my job, like people

819
00:44:51,400 --> 00:44:52,880
Speaker 3: travel places and I don't.

820
00:44:53,160 --> 00:44:57,080
Speaker 2: Not it's not your expertise. Yeah, sure, yeah, okay, Well,

821
00:44:57,120 --> 00:44:59,279
Speaker 2: I'll put all of his info in the description of

822
00:44:59,320 --> 00:45:01,719
Speaker 2: this podcast, as well as the couple things that we

823
00:45:01,840 --> 00:45:03,960
Speaker 2: mentioned about, like the points guy and all that. I'll

824
00:45:03,960 --> 00:45:04,799
Speaker 2: link that for you guys.

825
00:45:04,920 --> 00:45:08,359
Speaker 3: We forgot to mention Erica.

826
00:45:09,320 --> 00:45:12,880
Speaker 2: Erica Kolberg on Oh yes, I actually love her because

827
00:45:12,880 --> 00:45:17,600
Speaker 2: she gives you all these like finely print legal legal issues.

828
00:45:17,600 --> 00:45:20,960
Speaker 2: She's a lawyer that specializes in kind of how to

829
00:45:21,000 --> 00:45:24,640
Speaker 2: figure out how to figure out travel and credit cards

830
00:45:24,680 --> 00:45:27,480
Speaker 2: and things like that for yourself, like get get away

831
00:45:27,520 --> 00:45:30,560
Speaker 2: with some of the things corporations are missing.

832
00:45:31,000 --> 00:45:34,279
Speaker 3: Yeah, and she'll also she dives into like what do

833
00:45:34,360 --> 00:45:40,120
Speaker 3: the airlines actually owe you when X happens? Yes, so, yeah,

834
00:45:40,160 --> 00:45:41,239
Speaker 3: she's a good one.

835
00:45:41,320 --> 00:45:44,080
Speaker 2: I'm gonna yeah, I'll link her Instagram. She's a good

836
00:45:44,120 --> 00:45:46,080
Speaker 2: follow for sure on Instagram. I'll link that in the

837
00:45:46,120 --> 00:45:48,920
Speaker 2: description this podcast as well. I know you have some

838
00:45:48,920 --> 00:45:50,480
Speaker 2: travel to go get to, so we don't want to

839
00:45:50,520 --> 00:45:51,400
Speaker 2: keep you any longer.

840
00:45:52,160 --> 00:45:54,200
Speaker 3: Yeah, headed to New York?

841
00:45:54,600 --> 00:45:56,400
Speaker 2: Was there ever? I do want to ask you do

842
00:45:56,440 --> 00:46:00,640
Speaker 2: you have a favorite place you visited recently or one spot,

843
00:46:00,840 --> 00:46:03,279
Speaker 2: like a property that you're just like, I can't get over.

844
00:46:03,320 --> 00:46:05,200
Speaker 2: I know you've done a lot of travel this last year.

845
00:46:05,600 --> 00:46:09,800
Speaker 3: I was in the UK and Switzerland in October early

846
00:46:09,880 --> 00:46:15,799
Speaker 3: November and we stayed at Heckfield Place, Okay, which is

847
00:46:15,840 --> 00:46:19,520
Speaker 3: like it's like an hour outside of London and maybe

848
00:46:19,600 --> 00:46:24,000
Speaker 3: like thirty forty minutes from Heathrow, but it's like out

849
00:46:24,040 --> 00:46:26,960
Speaker 3: in the countryside. It's an old manor house that they

850
00:46:27,120 --> 00:46:30,120
Speaker 3: converted into this like five star I.

851
00:46:31,640 --> 00:46:34,960
Speaker 2: Was blown away, like reposting about this place.

852
00:46:35,280 --> 00:46:38,239
Speaker 3: I have stayed in some nice places one of the

853
00:46:38,280 --> 00:46:41,960
Speaker 3: perks of my job, right, this was just I like

854
00:46:42,040 --> 00:46:45,960
Speaker 3: could not get over it. The whole experience, the arrival experienced,

855
00:46:46,040 --> 00:46:50,160
Speaker 3: the property itself, the room. It's on a farm, and

856
00:46:50,239 --> 00:46:53,760
Speaker 3: like everything that they do there comes from the farm,

857
00:46:54,040 --> 00:46:58,120
Speaker 3: so all the food, Yeah, it's wild, and like they

858
00:46:58,120 --> 00:47:00,759
Speaker 3: have this cabinet in your room. Open it up and

859
00:47:00,760 --> 00:47:05,000
Speaker 3: it's got like coffee and tea, and the milk in

860
00:47:05,040 --> 00:47:10,440
Speaker 3: the refrigerator is from the cows. Like the soaps are

861
00:47:10,480 --> 00:47:11,319
Speaker 3: all milled there.

862
00:47:11,680 --> 00:47:12,439
Speaker 2: Oh my god.

863
00:47:13,040 --> 00:47:15,000
Speaker 3: It was mind blowing.

864
00:47:15,160 --> 00:47:17,080
Speaker 2: That's like organic, organic, the.

865
00:47:17,000 --> 00:47:21,520
Speaker 3: Most beautiful place I've ever seen, like massive grounds and

866
00:47:21,719 --> 00:47:24,279
Speaker 3: the forest you can walk around and just kind of

867
00:47:24,320 --> 00:47:26,560
Speaker 3: like be on your own and oh my god, it was.

868
00:47:26,640 --> 00:47:28,120
Speaker 2: I want to go there.

869
00:47:28,360 --> 00:47:31,520
Speaker 3: If you're in London. It's probably a great place to

870
00:47:31,640 --> 00:47:37,480
Speaker 3: like end your London trip because it's so decompressing and

871
00:47:37,960 --> 00:47:41,960
Speaker 3: it's pretty close to Heathrows, so you can finish up

872
00:47:42,239 --> 00:47:45,319
Speaker 3: with the city and head out there and just kind

873
00:47:45,320 --> 00:47:48,120
Speaker 3: of rely their spa. I think I told you about

874
00:47:48,280 --> 00:47:51,440
Speaker 3: the medicine sauna thing that we did in the spa.

875
00:47:51,640 --> 00:47:53,120
Speaker 2: What is that it was?

876
00:47:53,640 --> 00:47:57,080
Speaker 3: They were like beating me with like bushels of oak

877
00:47:57,200 --> 00:48:01,279
Speaker 3: leaves and like burning. I know it sounds ridiculous, but

878
00:48:01,360 --> 00:48:02,839
Speaker 3: like I got emotional, Like.

879
00:48:03,080 --> 00:48:06,080
Speaker 2: I'm sure it sounds like an emotional experience.

880
00:48:05,600 --> 00:48:08,600
Speaker 3: In this room. And you went from like the sauna

881
00:48:08,920 --> 00:48:10,839
Speaker 3: to the steam room and then you would sit around

882
00:48:10,880 --> 00:48:13,000
Speaker 3: a fire and they would give you this elixir to

883
00:48:13,080 --> 00:48:16,759
Speaker 3: drink and like you're eating these leaves that came out

884
00:48:16,800 --> 00:48:18,160
Speaker 3: of the garden and it's like.

885
00:48:18,280 --> 00:48:21,400
Speaker 2: People are listening, like what, but actually my audience is

886
00:48:21,400 --> 00:48:23,279
Speaker 2: pretty pretty ready for this.

887
00:48:24,040 --> 00:48:29,840
Speaker 3: The Nordic priestesses who were like chanting and like my

888
00:48:31,120 --> 00:48:35,960
Speaker 3: it was I cannot say enough unbelievable. It is one

889
00:48:36,000 --> 00:48:39,760
Speaker 3: of the coolest hotel experiences I've ever had.

890
00:48:40,360 --> 00:48:44,120
Speaker 2: Called Heckfield Place, Yeah, heck Field Place.

891
00:48:45,320 --> 00:48:47,200
Speaker 3: London so stunning.

892
00:48:47,680 --> 00:48:49,080
Speaker 2: I love London too, so.

893
00:48:49,600 --> 00:48:55,360
Speaker 3: Yeah, yeah, that's probably The older Grand in Zurich was

894
00:48:55,400 --> 00:48:58,520
Speaker 3: also kind of blew my mind. It was just like

895
00:48:59,000 --> 00:49:05,759
Speaker 3: everything servis the property Zurich, It was just it was amazing. Yeah,

896
00:49:05,960 --> 00:49:08,040
Speaker 3: but those are other sticking out.

897
00:49:09,239 --> 00:49:13,560
Speaker 2: Okay, Well, if you are looking for international travel, that

898
00:49:13,600 --> 00:49:15,719
Speaker 2: comes from a man who has done a lot of

899
00:49:15,800 --> 00:49:21,160
Speaker 2: really great travel. So he's swimming from his teacup right now, Tyler,

900
00:49:21,280 --> 00:49:23,560
Speaker 2: thanks for doing this with me. We needed an update,

901
00:49:23,800 --> 00:49:26,960
Speaker 2: so we did. Yeah, this was this was due.

902
00:49:27,200 --> 00:49:29,520
Speaker 3: It was my pleasure. Always good to see.

903
00:49:29,400 --> 00:49:32,240
Speaker 2: You likewise and save travels.

904
00:49:32,360 --> 00:49:33,680
Speaker 3: Thank you all.

905
00:49:33,640 --> 00:49:35,560
Speaker 2: Right, thank you guys for listening. You can also hit

906
00:49:35,600 --> 00:49:38,240
Speaker 2: Tyler up if you have any questions. He is happy

907
00:49:38,320 --> 00:49:40,920
Speaker 2: to answer and direct. I think so with all that

908
00:49:40,960 --> 00:49:43,960
Speaker 2: info in the description of the podcast, thanks for listening.

909
00:49:44,680 --> 00:49:47,680
Speaker 1: Thanks for listening to The Velvet's Edge podcast with Kelly Henderson,

910
00:49:47,880 --> 00:49:50,360
Speaker 1: where we believe everyone has a little velvet in a

911
00:49:50,400 --> 00:49:54,560
Speaker 1: little edge. Subscribe for more conversations on life, style, beauty,

912
00:49:54,600 --> 00:49:56,879
Speaker 1: and relationships. Search Velvet's Edge.

913
00:49:56,880 --> 00:49:58,319
Speaker 2: Wherever you get your podcasts