1 00:00:01,240 --> 00:00:01,600 Speaker 1: Earners. 2 00:00:01,639 --> 00:00:02,000 Speaker 2: What's up. 3 00:00:02,080 --> 00:00:04,560 Speaker 3: You ever walk into a small business and everything just 4 00:00:04,720 --> 00:00:07,880 Speaker 3: works like The checkout is fast, the receipts are digital, 5 00:00:08,400 --> 00:00:11,399 Speaker 3: tipping is a breeze, and you're out the door before 6 00:00:11,400 --> 00:00:15,560 Speaker 3: the line even builds. Odds are they're using Square. We 7 00:00:15,720 --> 00:00:18,280 Speaker 3: love supporting businesses that run on Square because it just 8 00:00:18,280 --> 00:00:21,520 Speaker 3: feels seamless. Whether it's a local coffee shop, a vendor 9 00:00:21,560 --> 00:00:23,840 Speaker 3: at a pop up market, or even one of our 10 00:00:23,880 --> 00:00:27,560 Speaker 3: merch partners, Square makes it easy for them to take payments, 11 00:00:27,760 --> 00:00:31,480 Speaker 3: manage inventory, and run their business with confidence, all from 12 00:00:31,600 --> 00:00:35,000 Speaker 3: one simple system. If you're a business owner or even 13 00:00:35,080 --> 00:00:38,600 Speaker 3: just thinking about launching something soon, Square is hands down 14 00:00:38,640 --> 00:00:41,680 Speaker 3: one of the best tools out there to help you start, run, 15 00:00:41,920 --> 00:00:45,240 Speaker 3: and grow. It's not just about payments, it's about giving 16 00:00:45,240 --> 00:00:47,920 Speaker 3: you time back so you can focus on what matters 17 00:00:47,960 --> 00:00:51,199 Speaker 3: most Ready. To see how Square can transform your business, 18 00:00:51,479 --> 00:00:56,120 Speaker 3: visit Square dot com backslash go backslash eyl to learn 19 00:00:56,160 --> 00:01:01,360 Speaker 3: more that Square dot com backslash, go backslash eyl. Don't wait, 20 00:01:01,640 --> 00:01:04,480 Speaker 3: don't hesitate. Let's Square handle the back end so you 21 00:01:04,480 --> 00:01:10,839 Speaker 3: can keep pushing your vision forward. This episode is brought 22 00:01:10,840 --> 00:01:12,760 Speaker 3: to you by P and C Bank, a lot of 23 00:01:12,760 --> 00:01:16,360 Speaker 3: people think podcasts about work are boring, and sure they 24 00:01:16,440 --> 00:01:20,319 Speaker 3: definitely can be, but understanding of professional's routine shows us 25 00:01:20,319 --> 00:01:24,840 Speaker 3: how they achieve their success little by little, day after day. 26 00:01:24,959 --> 00:01:27,440 Speaker 3: It's like banking with P and C Bank. It might 27 00:01:27,560 --> 00:01:30,440 Speaker 3: seem boring to save, plan and make calculated decisions with 28 00:01:30,480 --> 00:01:33,520 Speaker 3: your bank, but keeping your money boring is what helps 29 00:01:33,520 --> 00:01:36,640 Speaker 3: you live or more happily fulfilled life. P and C 30 00:01:36,760 --> 00:01:41,920 Speaker 3: Bank Brilliantly Boring since eighteen sixty five. Brilliantly Boring since 31 00:01:41,959 --> 00:01:44,640 Speaker 3: eighteen sixty five is a service mark of the PNC 32 00:01:44,720 --> 00:01:48,680 Speaker 3: Financial Service Group, Inc. P and C Bank National Association 33 00:01:48,880 --> 00:01:49,840 Speaker 3: Member FDIC. 34 00:01:51,680 --> 00:01:54,600 Speaker 2: We always talk about in our space as entrepreneurs, taking 35 00:01:54,600 --> 00:01:58,520 Speaker 2: that imperfect action before you made that decision. One of 36 00:01:58,520 --> 00:02:00,920 Speaker 2: the things you're contemplaying is it do I have to 37 00:02:01,000 --> 00:02:03,559 Speaker 2: hit this financial globe before I do it? Or I've 38 00:02:03,880 --> 00:02:06,000 Speaker 2: done enough to put myself in a position where if 39 00:02:06,040 --> 00:02:08,040 Speaker 2: I want to take this leap and say this is 40 00:02:08,080 --> 00:02:10,440 Speaker 2: where my values is, this is where my purpose is, 41 00:02:10,720 --> 00:02:13,040 Speaker 2: I can go. What was that moment like for you 42 00:02:13,320 --> 00:02:14,400 Speaker 2: as you're processing it? 43 00:02:15,240 --> 00:02:17,680 Speaker 1: No, really good question. I think that moment was you know, 44 00:02:17,720 --> 00:02:22,040 Speaker 1: obviously a very difficult decision, right I think everybody's telling you, man, 45 00:02:22,200 --> 00:02:26,079 Speaker 1: it's the unknowns or tons of unknowns, the world's and chaos. 46 00:02:26,120 --> 00:02:28,919 Speaker 1: But I had a mentor told me one time, if 47 00:02:28,919 --> 00:02:31,679 Speaker 1: you have a fallback, you fall back. And I think 48 00:02:31,760 --> 00:02:34,920 Speaker 1: at that moment in time, we were so purposeful and 49 00:02:34,960 --> 00:02:36,640 Speaker 1: we were so passionate about the work that we were 50 00:02:36,639 --> 00:02:39,400 Speaker 1: going to do, and we really felt we could change circumstances, 51 00:02:39,400 --> 00:02:42,400 Speaker 1: we could change the world, and so the challenge from 52 00:02:42,520 --> 00:02:46,440 Speaker 1: a decision making standpoint wasn't as overwhelming because we believed 53 00:02:46,480 --> 00:02:49,480 Speaker 1: it was divine, it was our God's calling, and so 54 00:02:49,880 --> 00:02:52,040 Speaker 1: from a decision making standpoint, it wasn't that hard. And 55 00:02:52,080 --> 00:02:55,280 Speaker 1: we always knew I always could go back to law right, 56 00:02:55,320 --> 00:02:57,280 Speaker 1: I could always be a lawyer. I could always go 57 00:02:57,320 --> 00:02:59,480 Speaker 1: back to that law from environment. But I said, there's 58 00:02:59,480 --> 00:03:01,000 Speaker 1: a few moments in your life that you can really 59 00:03:01,000 --> 00:03:03,040 Speaker 1: take a leap and believe in yourself. And that was 60 00:03:03,080 --> 00:03:03,560 Speaker 1: that moment. 61 00:03:04,320 --> 00:03:06,959 Speaker 4: So let's talk about Africa. And you said, you've done 62 00:03:06,960 --> 00:03:08,720 Speaker 4: a lot of work in Africa, and that's something that 63 00:03:09,240 --> 00:03:11,080 Speaker 4: you know, I think a lot of people are interested in. 64 00:03:11,120 --> 00:03:14,720 Speaker 4: We went to Africa, we went to Egypt, went to Nigeria, 65 00:03:14,840 --> 00:03:17,120 Speaker 4: but specifically Ghana, went to gone On two times this 66 00:03:17,240 --> 00:03:19,560 Speaker 4: year and we are working on some business out there. 67 00:03:19,639 --> 00:03:21,720 Speaker 4: So the opportunities is endless. But a lot of people 68 00:03:21,760 --> 00:03:24,920 Speaker 4: don't know where to start. So talk about can you 69 00:03:24,960 --> 00:03:27,280 Speaker 4: walk us through your journey on the continent, Like where 70 00:03:27,280 --> 00:03:29,440 Speaker 4: did you start, how were you able to scale, what 71 00:03:29,600 --> 00:03:31,440 Speaker 4: challenges did you have, and what do you see the 72 00:03:32,080 --> 00:03:34,120 Speaker 4: future of entrepreneurship? 73 00:03:35,480 --> 00:03:38,440 Speaker 1: Yeah? No, So number one the power of partnership. Right, 74 00:03:38,480 --> 00:03:42,600 Speaker 1: you can't do anything from a business entrepreneur standpoint without partnerships. 75 00:03:42,600 --> 00:03:44,840 Speaker 1: And so I mentioned my brother was the cof of 76 00:03:44,920 --> 00:03:48,320 Speaker 1: Fortune five hundred company proorst launching the Burns Brothers. That 77 00:03:48,360 --> 00:03:50,960 Speaker 1: company happen to be a company called Conduit, and Conduit's 78 00:03:51,000 --> 00:03:54,119 Speaker 1: the largest call center company in the world. My brother 79 00:03:54,160 --> 00:03:57,120 Speaker 1: had thirty eight thousand employees across sixteen countries. But them 80 00:03:57,160 --> 00:04:00,880 Speaker 1: we're in Africa, and so these are his real relationships. 81 00:04:01,080 --> 00:04:03,880 Speaker 1: We got into Africa through a partner he had known 82 00:04:04,480 --> 00:04:06,480 Speaker 1: and took us to South Africa about ten years ago 83 00:04:06,560 --> 00:04:07,840 Speaker 1: and said, hey, I want you to meet these guys 84 00:04:07,880 --> 00:04:11,040 Speaker 1: are doing great work. And the work wasn't necessarily call 85 00:04:11,120 --> 00:04:12,960 Speaker 1: center per se. It was call center, but the work 86 00:04:13,040 --> 00:04:15,600 Speaker 1: was providing opportunities for black people. I don't know if 87 00:04:15,600 --> 00:04:17,520 Speaker 1: you all know, and those general vs. Gentlemen probably know, 88 00:04:17,800 --> 00:04:20,880 Speaker 1: the unemployment rate across the kind of Africa for skilled 89 00:04:20,920 --> 00:04:25,600 Speaker 1: Africans is outrageous. And these are young, talented, hard working 90 00:04:25,640 --> 00:04:28,080 Speaker 1: people that just have done all the right things. They've 91 00:04:28,120 --> 00:04:30,600 Speaker 1: gone to school, they got the degrees, but no opportunity 92 00:04:30,640 --> 00:04:33,280 Speaker 1: comes to them. And so we thought, what could we do, 93 00:04:33,440 --> 00:04:35,719 Speaker 1: not thinking of it from like a business standpoint, but 94 00:04:35,760 --> 00:04:38,080 Speaker 1: from a human being standpoint, what can we do could 95 00:04:38,120 --> 00:04:41,600 Speaker 1: change those circumstances. And so we became partners in that 96 00:04:41,720 --> 00:04:44,600 Speaker 1: organization with the premise that we had American company relationships 97 00:04:44,600 --> 00:04:47,960 Speaker 1: that we could drive business that would create jobs and opportunity. 98 00:04:48,279 --> 00:04:51,880 Speaker 1: And so look at a lens of advocacy, a lens 99 00:04:51,880 --> 00:04:54,240 Speaker 1: of like cultural change and impact was ultimately was the 100 00:04:54,320 --> 00:04:57,479 Speaker 1: driving force. But then obviously from a business standpoint, through 101 00:04:57,560 --> 00:05:01,000 Speaker 1: that we were able to build more busines, this relationships, 102 00:05:01,000 --> 00:05:04,080 Speaker 1: and then through that we built war business relationships and 103 00:05:04,080 --> 00:05:07,919 Speaker 1: grew the company across the continent. And visa that company, 104 00:05:08,000 --> 00:05:12,200 Speaker 1: we're able to now open our membership club HQ in Nairobi, 105 00:05:12,360 --> 00:05:14,960 Speaker 1: Kenya in four months. And so God is great, the 106 00:05:15,000 --> 00:05:18,240 Speaker 1: blessings are abundant, but I think it's always leading with 107 00:05:18,279 --> 00:05:21,240 Speaker 1: the lens of advocacy first and impact and then the 108 00:05:21,440 --> 00:05:22,839 Speaker 1: entrepreneurship kind of second. 109 00:05:23,279 --> 00:05:25,440 Speaker 4: What are some of the challenges that you face out there, 110 00:05:25,480 --> 00:05:28,680 Speaker 4: Because we were out there, we saw a tremendous opportunity, 111 00:05:28,720 --> 00:05:31,239 Speaker 4: but there are challenges, like even in Ghana they lost 112 00:05:31,279 --> 00:05:34,000 Speaker 4: power for two weeks, and that's something that we can't 113 00:05:34,040 --> 00:05:37,240 Speaker 4: even imagine something like that happening in America. But what 114 00:05:37,279 --> 00:05:39,240 Speaker 4: are some of the challenges that you've been facing as 115 00:05:39,279 --> 00:05:40,360 Speaker 4: an entrepreneur in Africa? 116 00:05:41,120 --> 00:05:43,920 Speaker 1: Yeah, I think technologies one. Infrastructure is one for sure. 117 00:05:44,000 --> 00:05:47,000 Speaker 1: I think I don't know, cans up how many people 118 00:05:47,000 --> 00:05:50,200 Speaker 1: in the room of bench of the continent? Okay, so 119 00:05:50,279 --> 00:05:55,000 Speaker 1: a few people. I think that's one. I think sometimes 120 00:05:55,400 --> 00:05:58,960 Speaker 1: just the level of liaising across the whole New side 121 00:05:59,000 --> 00:06:01,120 Speaker 1: of the world from like an employee standpoint can be 122 00:06:01,160 --> 00:06:05,080 Speaker 1: challenging too. One thing that's oftentimes I thought it was 123 00:06:05,080 --> 00:06:06,920 Speaker 1: going to be a challenge but it's really not is 124 00:06:07,279 --> 00:06:09,680 Speaker 1: the level of understanding of American culture across the kind 125 00:06:09,720 --> 00:06:13,880 Speaker 1: of Africa. It's it's unbelievable. And so that was a 126 00:06:13,920 --> 00:06:16,520 Speaker 1: pleasant surprise how much they embrace American culture. And there's 127 00:06:16,520 --> 00:06:21,320 Speaker 1: so knowledgeable American culture. I think too, in some parts 128 00:06:21,360 --> 00:06:25,880 Speaker 1: of Africa, there are specific things that change, just like 129 00:06:25,920 --> 00:06:29,360 Speaker 1: the United States, with whatever administration is in office and right. 130 00:06:29,400 --> 00:06:31,720 Speaker 1: So I think that can be a challenge to making 131 00:06:31,760 --> 00:06:34,400 Speaker 1: sure you navigate the political landscape. But I think those 132 00:06:34,400 --> 00:06:37,039 Speaker 1: are evolving and I think those are changing for the better. 133 00:06:37,480 --> 00:06:39,600 Speaker 1: And I'll say, and I've said that for years now, 134 00:06:39,640 --> 00:06:42,000 Speaker 1: Africa is not the future, Africa as the present. And 135 00:06:42,040 --> 00:06:44,640 Speaker 1: I think from an entrepreneurship standpoint, you think about black 136 00:06:44,680 --> 00:06:47,960 Speaker 1: people in this country, if you're not focused on what 137 00:06:48,320 --> 00:06:51,160 Speaker 1: that connectivity looks like from an entrepreneurship standpoint, from the 138 00:06:51,160 --> 00:06:54,000 Speaker 1: outreach standpoint, with the kind of Africa, you're doing yourself 139 00:06:54,000 --> 00:06:55,800 Speaker 1: a disservice and you're doing the business of the disservice. 140 00:06:56,360 --> 00:07:00,760 Speaker 2: It's interesting, you know, you got the hqg See house 141 00:07:01,279 --> 00:07:03,760 Speaker 2: and most of us, you know, who travel and been 142 00:07:03,800 --> 00:07:05,680 Speaker 2: to places, we've seen these type of houses. We've seen 143 00:07:05,720 --> 00:07:07,920 Speaker 2: solo house. So I think it's brilliant that we have 144 00:07:08,000 --> 00:07:10,080 Speaker 2: one that's ours that we can call our own. From 145 00:07:10,080 --> 00:07:12,200 Speaker 2: a membership side, but I want to talk about the 146 00:07:12,200 --> 00:07:17,240 Speaker 2: intentionality and maybe it was done very intentional. Right, you 147 00:07:17,320 --> 00:07:19,360 Speaker 2: had it in DC you could have done it in 148 00:07:19,400 --> 00:07:24,040 Speaker 2: New York, maybe Miami, Houston, Chicago, but you chose Notiroby 149 00:07:25,040 --> 00:07:27,680 Speaker 2: talk about that because when we think Nairobi, and most 150 00:07:27,680 --> 00:07:31,600 Speaker 2: people if they've watched like The Avengers, they've seen Nairobi 151 00:07:31,640 --> 00:07:34,840 Speaker 2: in a film. But the tech center that has become 152 00:07:35,000 --> 00:07:37,520 Speaker 2: the hub that it's become for East Africa, what was 153 00:07:37,520 --> 00:07:40,520 Speaker 2: the intentionality in choosing specifically that place. 154 00:07:41,440 --> 00:07:43,600 Speaker 1: Yeah, a number of different factors went into that. So 155 00:07:43,720 --> 00:07:46,720 Speaker 1: number one, as my brother mentioned, it's an economic hub 156 00:07:46,720 --> 00:07:51,000 Speaker 1: brief East Africa, and it's actually the only African country 157 00:07:51,000 --> 00:07:54,080 Speaker 1: that has a strategic partnership with the US. So from 158 00:07:54,120 --> 00:07:58,520 Speaker 1: like a connectivity standpoint with the US, that was important, right, 159 00:07:59,000 --> 00:08:03,360 Speaker 1: And we knew that trajectory of Kenya specifically and specifically Nairobi. 160 00:08:03,800 --> 00:08:07,760 Speaker 1: I'm based upon just being there so much, knowing the government, 161 00:08:07,920 --> 00:08:10,480 Speaker 1: knowing their focus, and I'm understand the vision of the 162 00:08:10,560 --> 00:08:14,600 Speaker 1: US partnership too, and just the way that it's being 163 00:08:14,680 --> 00:08:16,840 Speaker 1: kind of placed as a singapore of Africa. So from 164 00:08:16,840 --> 00:08:20,080 Speaker 1: like a trade and economic hub, all that made perfect sense. 165 00:08:20,560 --> 00:08:22,720 Speaker 1: And then me and my brother, we've always been focused 166 00:08:22,720 --> 00:08:25,200 Speaker 1: on Africa and like we wanted to be those conveners, 167 00:08:25,240 --> 00:08:28,680 Speaker 1: those conduits connecting African Americans in this country to Africans 168 00:08:28,720 --> 00:08:31,920 Speaker 1: on the continent, because we believe that we can never 169 00:08:32,120 --> 00:08:36,840 Speaker 1: really realize our true potential if we're not connected with 170 00:08:36,920 --> 00:08:39,120 Speaker 1: all the amazing people across the continent. So those were 171 00:08:39,120 --> 00:08:42,280 Speaker 1: two things, and then the third thing was we wanted 172 00:08:42,280 --> 00:08:45,240 Speaker 1: to think outside the box. It's easy to go to 173 00:08:45,400 --> 00:08:49,440 Speaker 1: uspace like you know, Detroit, or go to New York, 174 00:08:49,520 --> 00:08:52,120 Speaker 1: or go to Atlanta. It's not easy, but it's easier, 175 00:08:52,800 --> 00:08:55,360 Speaker 1: and I don't think the impact would have been as large. 176 00:08:55,559 --> 00:08:58,160 Speaker 1: And I think for us, we're all about impact. And 177 00:08:58,200 --> 00:09:02,040 Speaker 1: I think doing something and now creating what you brothers 178 00:09:02,080 --> 00:09:05,600 Speaker 1: are doing too, you're creating opportunity and you're facilitating communities 179 00:09:05,600 --> 00:09:07,400 Speaker 1: that people could never be a part of unless you 180 00:09:07,400 --> 00:09:11,640 Speaker 1: were all were providing that facilitation. And so now us 181 00:09:11,679 --> 00:09:14,560 Speaker 1: opening the membership club in Nairobi, not only can our 182 00:09:14,640 --> 00:09:17,640 Speaker 1: members probably experience something that can never have dreamed of experiencing, 183 00:09:17,679 --> 00:09:21,840 Speaker 1: but now we can introduce Nairobians to our members. And 184 00:09:21,880 --> 00:09:23,640 Speaker 1: it's just a beautiful thing to be able to create 185 00:09:23,679 --> 00:09:26,480 Speaker 1: a space and facilitate community that you're actually not only 186 00:09:26,559 --> 00:09:29,360 Speaker 1: driving change, you're driving pure impact. 187 00:09:29,559 --> 00:09:33,199 Speaker 5: An illegal alien from Guatemala charged with raping a child 188 00:09:33,240 --> 00:09:37,040 Speaker 5: in Massachusetts. 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