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Speaker 1: Ron Ananian. You know I've sat here for thirty plus

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Speaker 1: years and I've always told you it's a game of vengeance.

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Speaker 1: It's a matter of numbers. Two and two has to

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Speaker 1: be four, and it really does. But every once in

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Speaker 1: a while you get a week where it just nothing

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Speaker 1: makes sense. I've been from that. You got a half

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Speaker 1: notthing if you want to keep me the Car Doctor.

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Speaker 1: The thing is a little bit complicated in that the

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Speaker 1: fuel gage has to be separated from the carriage that

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Speaker 1: holds the pump. They don't they don't all come out

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Speaker 1: as one piece, right, it's a fuel pump. It's a

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Speaker 1: fuel pump module assembly where all the pieces are so

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Speaker 1: contained as one piece. Welcome to the radio home of

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Speaker 1: Ron Ananian, the Car Doctor, since this is where car

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Speaker 1: owners the world overturned to for their definitive opinion on

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Speaker 1: automotive repair. If your mechanics giving you a busy signal,

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Speaker 1: pick up the phone and call in. The garage doors

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Speaker 1: are open, but I am here to take your calls

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Speaker 1: at eight five five five six and now he running. Listen.

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Speaker 1: It's no secret we continue to evolve and try to

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Speaker 1: grow on this show. And um, you may or may

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Speaker 1: not be aware but lately I've been doing something new

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Speaker 1: or I actually keep a written journal at the shop

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Speaker 1: every week, and uh, you know, I've been writing down

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Speaker 1: topics every day and just trying to capture the the

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Speaker 1: breath and the taste of what that day was like.

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Speaker 1: And I've tried to write down something every day of

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Speaker 1: the week for the past couple of weeks to see

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Speaker 1: how it's working out. And I thought, today, I've got

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Speaker 1: some crazy topics today, and I don't know where to start.

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Speaker 1: I'm gonna turn it over to Tom Ray, and um

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Speaker 1: as Tom Ray, my my innumitable executive producer. Here, Tom,

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Speaker 1: what story do you want to hear you? I'm gonna

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Speaker 1: read the titles of what I wrote each day. Well,

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Speaker 1: before you do that, I've been looking through your journal.

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Speaker 1: Why does it say all work and no play makes

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Speaker 1: Ron a dull boy constantly? Over and over? Yeah, because

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Speaker 1: it's just, you know, all I do is work, Tom,

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Speaker 1: It's just it's just it's just crazy. It looks like

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Speaker 1: the movie The Shining. Yeah, well, you know, it's just

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Speaker 1: I'm just listen. I like what I do, I really do.

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Speaker 1: So here's our topic. So on Monday that the journal

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Speaker 1: entry was how much of an oil change do you need?

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Speaker 1: On Tuesday it was how smarter you when it really

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Speaker 1: comes to your car? On Wednesday it was replacing a

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Speaker 1: battery as maintenance is very different from replacing it for

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Speaker 1: a failure. Thursday was the stuck spark plug, and Friday

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Speaker 1: was the three pronged attack. Which one you want to

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Speaker 1: hear about? I want to hear about the stuck spark plug.

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Speaker 1: Good choice, they're all so. It's so. We had this

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Speaker 1: new customer come in from another shop. They had a

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Speaker 1: ford Edge that had a misfire and had a misfire

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Speaker 1: on cylinder one. And part of the caveat of taking

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Speaker 1: this job on both the shop that sent it to

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Speaker 1: us and the customer said, the spark plug on number

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Speaker 1: one cylinder is stuck. It can't be removed now. In

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Speaker 1: all fairness to the shop. The shop that sent it

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Speaker 1: to us doesn't work on this particular car line. There

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Speaker 1: was specialty car shop. They work on one particular line

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Speaker 1: of cars. They were doing it as a favor for

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Speaker 1: the gentleman. He keeps walking his dog past their place

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Speaker 1: and they've gotten to know him, and you know, they

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Speaker 1: yak it up and in the morning and by the way,

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Speaker 1: I can just look at my car. It's got this misfire.

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Speaker 1: So you know, my job is to go in and

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Speaker 1: gather as much information as as I can. They dropped

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Speaker 1: the car off. The customer dropped the car off. It

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Speaker 1: came in check engine light was blazingly on, but the

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Speaker 1: car ran fine. I always start at the beginning. I

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Speaker 1: go through my my sequential steps inch by inch, and

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Speaker 1: I gathered my info. It had a misfire being reported

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Speaker 1: on cylinder one P zero three oh one, and also

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Speaker 1: had a random misfire during cranking p P zero three sixteen.

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Speaker 1: I believe the number was, and I knew I was

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Speaker 1: dealing with a hardcore misfire. Now the question is why

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Speaker 1: uh four cylinder edge a little two leader turbo charged edge.

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Speaker 1: And you know, there's a lot of things that go

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Speaker 1: through your mind. Vehicle had a hundred thousand miles on

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Speaker 1: it or so, give or take. But you know, again,

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Speaker 1: you don't want to make any assumptions. You don't want

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Speaker 1: to assume, you don't want to just jump to the middle.

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Speaker 1: Not yet. You want to gather information. So I swapped

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Speaker 1: the coils on one and two. I could do that.

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Speaker 1: I could get the plug out of I could get

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Speaker 1: the plug out of two. I couldn't get the plug

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Speaker 1: to budge on one. And I leaned on it as

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Speaker 1: hard as I wanted to with the with the smaller

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Speaker 1: than increasingly growing larger breaker bar, trying to get a

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Speaker 1: feel for it. It was just rammed in there. It's

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Speaker 1: why that baby's in there. Good. Now. The interesting part

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Speaker 1: is because every little piece of a car like this

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Speaker 1: will tell you part of the puzzle. The interesting piece

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Speaker 1: was it had fairly new spark plugs, but they were autolights. Now,

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Speaker 1: I've got to tell you there's one thing I know

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Speaker 1: for it has not put auto light spark plugs in

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Speaker 1: a product, probably since the mid seventies, and Orto Light

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Speaker 1: was a completely different company then, and not even know

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Speaker 1: if they did it then. I think back then it

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Speaker 1: was still Motorcraft plugs. So and I verified this. I

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Speaker 1: called my local Ford dealer. I spoke to my guys

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Speaker 1: and I said, hey, you know, here's what I got.

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Speaker 1: You know, have they switched, have they done something different? Nope,

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Speaker 1: that's be a motocraft spark plug. So right off the bat,

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Speaker 1: I knew this wasn't the factory plug. And I knew

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Speaker 1: that by looking at the plug that came out of

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Speaker 1: number two. I knew that it was. It was fairly

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Speaker 1: shiny like it probably had ten thousand miles on it

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Speaker 1: as a guestimate. Unfortunately, the customer either forgot or just

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Speaker 1: doesn't know, because he just denied all plausibility or possibility

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Speaker 1: that this had a set of spark plugs put in it,

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Speaker 1: which I thought was odd. But okay, I'll take him

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Speaker 1: at his word. You know, innocent until proven guilty is

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Speaker 1: the theory you have to follow until the evidence stares

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Speaker 1: you in the face. So I swapped plugs on one

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Speaker 1: and two, and the misfire stayed on one, So I

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Speaker 1: know I've got something going on on one. Is an ignition?

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Speaker 1: Is it fuel? Is a compression? I eliminated compression. I

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Speaker 1: did a cranking compression test, and I did a cylinder

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Speaker 1: balanced test, and you could see that number one clearly

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Speaker 1: had good mechanical capability and had the ability to fire.

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Speaker 1: It just wasn't firing. Boy, if I could only get

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Speaker 1: that plug out, how it complicates things. So I got

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Speaker 1: a little creative. One of the things you can do

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Speaker 1: is there are things to look at and judge a misfire,

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Speaker 1: and it's a little advanced and it's a little bit

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Speaker 1: of a concept. But what you can do is, if

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Speaker 1: you've got a vehicle that's intermittently misfiring, look at the

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Speaker 1: down stream OH too censor and watch it. Under normal conditions,

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Speaker 1: a catalytic converter that's lit off and the vehicle is

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Speaker 1: sitting at idle on a good vehicle, on a good

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Speaker 1: running vehicle. And try this on a good running vehicle. First,

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Speaker 1: watch the downstream OH too that will report high voltage.

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Speaker 1: It will report, you know, seven milli volts, create an

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Speaker 1: air leak, and watch what it does. All that extra

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Speaker 1: oxygen is going to change the way that O two

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Speaker 1: center reacts and you're going to see it and understand that.

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Speaker 1: Now you're now you're affecting fuel mixture. And initially what's

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Speaker 1: going to happen is you're going to create a miss.

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Speaker 1: You're gonna create raw hydrocarbons out the tail pipe. Enough

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Speaker 1: of a miss you're gonna imbalance the fuel mixture of

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Speaker 1: the catalytic converter is gonna try and swallow it all.

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Speaker 1: So you're gonna see a lack of oxygen at that

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Speaker 1: RAI row two. You're gonna see the O two voltage

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Speaker 1: go up and then as the computer compensates for it,

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Speaker 1: you're gonna see it drop down. The average time is

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Speaker 1: roughly three to four seconds of reaction time. That's what

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Speaker 1: little time you get. If it's a mechanical issue. When

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Speaker 1: the problem happens, you're going to see that O two

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Speaker 1: voltage go down. You're gonna see it react differently. Well,

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Speaker 1: as I watched my RAI roa to voltage, I could

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Speaker 1: see it climbed. Clearly it climbed, so I knew I

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Speaker 1: was dealing either with spark or I was dealing with fuel.

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Speaker 1: And then it dropped. I can't do anymore. I'm stuck.

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Speaker 1: Customer didn't want to have me go for it and

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Speaker 1: take the plug out. I did find the one bulletin

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Speaker 1: that talked about h porosity in the block. Ford's got

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Speaker 1: an issue with some of these vehicles, Uh, the edges

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Speaker 1: and the escapes with the two leader where the cylinder

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Speaker 1: block is porous or the head gas it's not clamping

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Speaker 1: down against the deck properly, and it's it and coolant.

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Speaker 1: I don't know, it's kind of a far fetched idea,

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Speaker 1: but is it possible. I've got a coolant leak at

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Speaker 1: random and it's spitting cooling into the cylinder, and it's

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Speaker 1: it's it's it's blowing the flame out, just like water

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Speaker 1: on a candle would blow the flame out. I've seen it.

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Speaker 1: I've had it happened to me in my career. But again,

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Speaker 1: it's a guess. Is it possible that the person that

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Speaker 1: put that spark plug in overtightened it so much that

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Speaker 1: they've somehow damaged or crack the porcelain. I don't know.

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Speaker 1: The problem becomes and the moral to the story is,

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Speaker 1: you've got to keep accurate records. You've got to know

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Speaker 1: what's going on. You've got to be aware, because it's

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Speaker 1: not the mechanics job to know every little thing that

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Speaker 1: was done to your car. It's your job. It's your

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Speaker 1: job to provide the history. In the case of this

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Speaker 1: particular edge, I'm not sure what he's gonna do. I

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Speaker 1: think he's gonna trade it in and get rid of

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Speaker 1: it because he's not very happy with the car. Anyway.

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Speaker 1: He had to put a transmission in it at sixty miles,

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Speaker 1: and I'm suspect that maybe they did something with spark

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Speaker 1: plugs then, but I can't prove it. I looked at

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Speaker 1: the invoice and it doesn't mention anything at all about it.

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Speaker 1: But it's funny how something is simple quote unquote, as

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Speaker 1: one stuck plug can just jam up the works and

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Speaker 1: just stop the whole repair. One plug. And that was

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Speaker 1: my thought for the day on Thursday, eight five zero

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Speaker 1: nine zero zero. We're gonna kick the garage doors open

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Speaker 1: when the Car Doctor returned, So don't go away. We're

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Speaker 1: back right after this for the best in car advice.

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Speaker 1: Give Ron a call eight five five five zero nine

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Speaker 1: nine zero zero. Now back to rock. Hey, let's get

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Speaker 1: over to Elizabeth in Palm Desert, California. Elizabeth, Welcome to

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Speaker 1: the Car Doctor. How can I help? Hi? Thank you Ron,

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Speaker 1: I'm so happy to be able to speak with you. UM.

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Speaker 1: I purchased secondhand a Toyota Camra X l EVE about

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Speaker 1: a year and a half ago, fortunately before the used

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Speaker 1: car market went for server and UM it's a little

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Speaker 1: bigger car than I'm accustomed to. A used to drive

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Speaker 1: in UM a Cord l X, and it just seems

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Speaker 1: like the front end seems so big, you know, I'm

201
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Speaker 1: always scraping the underside of the bumper. But I can't

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Speaker 1: tell if the noise that's emanating from it is a

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Speaker 1: break issue, which I believe I do have a break issue, um,

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Speaker 1: but it's like the cars crying, and I tried to

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Speaker 1: isolate if it was a steering or break issue. I

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Speaker 1: noticed it most like backing out of the driveway when

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Speaker 1: obviously my speed is very slow and turning the wheel

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Speaker 1: and it's just like, well, I think that's gotten louder,

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Speaker 1: and it concerns me. The front end feels heavy and

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Speaker 1: tight to me. I know that's not very descriptive and

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Speaker 1: automotive terms, and since I've been driving it a year

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Speaker 1: and a half, I would think that I'm accustomed to

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Speaker 1: the size of it, but it just it just seems

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Speaker 1: so unusual to me that I really find myself cranking

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Speaker 1: it tight, like to turn into a parking spot, and

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Speaker 1: I know that's not good, like baal joint and such.

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Speaker 1: So I just haven't isolated the problem. Um. I travel

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Speaker 1: along distance to doctor's appointments, so I need to be roadworthy,

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Speaker 1: and so I feel that my brakes aren't issue because

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Speaker 1: I'm starting to hear a little and I know that's

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Speaker 1: not good. But I haven't isolated rear or front brakes.

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Speaker 1: I don't have an established mechanic yet and I'm afraid

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Speaker 1: as a woman if I walk in there and I'm

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Speaker 1: going to say, you know, I have a break, Oh yeah,

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Speaker 1: you need all four? Maybe I do? How many miles

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Speaker 1: on the car, Elizabeth? Hundred and I'm going to say

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Speaker 1: it again, hundred thirty five? Maybe? Now? All right? Have

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Speaker 1: you have you ever done, to your knowledge of the

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Speaker 1: vehicle ever had a timing belt? Although this is a twelve?

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Speaker 1: But that's a good thought, because I meant to explore that,

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Speaker 1: and I have. They were so nice they gave me

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Speaker 1: all their rows when they showed me the car, so

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Speaker 1: I can look through and find out. Right, and actually

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Speaker 1: this is a twelve or twelve? I'm sorry, this is

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Speaker 1: a two thousand twelve, right, two thousand twelve may not

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Speaker 1: have a timing belt anymore. It's probably a chain. So

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Speaker 1: I'm probably wrong in that assumption. But let's let's just

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Speaker 1: be certain what what likely is the cause of the squeal?

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Speaker 1: Um and you can do this is the squeal there

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Speaker 1: mostly when you start out in the morning cold, and

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Speaker 1: then does it go away after twenty or twenty five

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Speaker 1: seconds of operation? I'm not sure about that round because

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Speaker 1: I was just thinking that I ran an errand and

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Speaker 1: I know when I backed out of that parking space,

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Speaker 1: I had I heard that sound, and I'm not sure

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Speaker 1: I can't give you an accurate answer on that, okay.

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Speaker 1: And then if you were to pay attention to that, yeah,

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Speaker 1: and if you if you were trying to do a

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Speaker 1: parking lot maneuver, you know, make a make a K

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Speaker 1: turn in a parking lot, or you turn in a

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Speaker 1: parking lot and you crank the wheel all the way hard, right,

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Speaker 1: hard left, are you more likely to hear the squeal?

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Speaker 1: I'm gonna say no, Okay, so it really happens on

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Speaker 1: first movement cold turning the wheel has no effect. But

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Speaker 1: yet you're saying you don't feel like you have good

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Speaker 1: steering response. It feels like the steering is lazy. No,

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Speaker 1: I don't feel that it's lazy. And that's why I

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Speaker 1: just I've always been a great diagnostician. I even used

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Speaker 1: to work on my Chevy sixty two Chevy, but since

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Speaker 1: the cars have changed, I can't do much of that.

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Speaker 1: And this, this one has me stumped. You. I really

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Speaker 1: was trying to sort it out before speaking with you,

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Speaker 1: and I just I didn't know the questions to, you know,

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Speaker 1: things to look for, Okay, let's let's let's do let's

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Speaker 1: do this tomorrow. When you start the car, don't move it.

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Speaker 1: Start the car and turn the wheel all the way

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Speaker 1: right or left and hold it against the hold it

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Speaker 1: against the lock for five seconds. Do you hear a squeal?

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Speaker 1: Do you hear your noise? If you don't, then then

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Speaker 1: straighten the wheel out and start backing up slowly. If

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Speaker 1: the noise happens per eminently for movement, then we know

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Speaker 1: it's related to the wheels and the and the tires moving.

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Speaker 1: It's it's probably something in the brakes. Now, if the

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Speaker 1: vehicle has sat any length of time or duration as

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Speaker 1: a result of the pandemic, like everybody else's cars, there

276
00:14:12,960 --> 00:14:15,360
Speaker 1: is more than likely some kind of a rust ridge

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Speaker 1: on the brake rotors or the base of the roader themselves,

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Speaker 1: and it could be creating that noise as you're starting out.

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Speaker 1: So break break inspection becomes a priority. All right, break

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Speaker 1: inspection should be a priority, especially if you really haven't

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Speaker 1: anybody look at the brakes in the last year. Because

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Speaker 1: I'm a believer. When I have the tires route, when

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Speaker 1: I have the tires rotated, and this is what I

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Speaker 1: mean about not trusting people. I was at a dealership

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Speaker 1: having uh. My friend works for Accura, so I went

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Speaker 1: ahead and had my oil change there and they did

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Speaker 1: a tire rotation and stuff, and he told me, oh,

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Speaker 1: you know, you've got such and such percentage on the

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Speaker 1: front and such and such on the back, but you

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Speaker 1: need to address that. Then I took it to the

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Speaker 1: tire place where the tires were originally purchased and they

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Speaker 1: gave me another uh, if you will. And then I

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Speaker 1: went to Costco because I had a low tire and

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Speaker 1: they taught me something else about my brakes. I mean,

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Speaker 1: what's the person to do? Yeah, And I think, you know,

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Speaker 1: this is why Ron's probably gonna work until he's a UM.

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Speaker 1: I've come to the conclusion that you need to try

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Speaker 1: a new mechanic with the oil change. I think the

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Speaker 1: oil change is the barometer. I really do, you know.

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Speaker 1: I think if I think if quick loops have done

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Speaker 1: one thing to hurt the industry, is it hurts the

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Speaker 1: people's ability to have a relationship with a mechanic because

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Speaker 1: some people are looking for that. Listen, you you want

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Speaker 1: to be you want to be a name. You don't

305
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Speaker 1: want to be a number. You want to go in somewhere.

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Speaker 1: You want to have somebody look you in the eyes

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Speaker 1: and talk to you like you're a normal human being

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Speaker 1: with some respect and dignity, and explain the process. That's

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Speaker 1: all you're looking for. It's it's not hard to figure out.

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Speaker 1: I think the next time the car needs an oil change,

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Speaker 1: short of getting this problem fixed, I think it time

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Speaker 1: to find the local mechanic. Talk to your friends, is

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Speaker 1: what I tell everybody. There's gotta be there. There are

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Speaker 1: good guys out there now. Their answers may be completely

315
00:16:08,680 --> 00:16:12,240
Speaker 1: different than what you're used to, and that's some of

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00:16:12,360 --> 00:16:14,440
Speaker 1: that's okay, because the worst thing in the world to

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Speaker 1: do is to go into a mechanic with a preconceived notion.

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Speaker 1: And I'm not saying you do this, but one of

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Speaker 1: the things I look at and kind of chuckle about

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Speaker 1: is people will come into me and say, well, you know,

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Speaker 1: my father didn tell me that's how you fix cars. Oh,

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Speaker 1: you know, listen, not to be rude, but you know,

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Speaker 1: you're fifty five. Your father's probably in his nineties or

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00:16:32,840 --> 00:16:36,000
Speaker 1: he's not here anymore, um, And he was talking about

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Speaker 1: cars from the sixties and it's a very different animal today.

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Speaker 1: It's it's very different. Uh. In the two hours it

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Speaker 1: takes me to do this radio show today, cars will

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Speaker 1: have evolved and moved another three clicks up the ladder

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Speaker 1: of evolution. So, you know, I think it starts with

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Speaker 1: the oil change. I get it about being a woman.

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Speaker 1: I raised three daughters. I know how tough it is

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Speaker 1: for them when they go out when they're not near

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Speaker 1: the house. That's why I think. It's why I think

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Speaker 1: they keep coming home to see me. I don't know

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Speaker 1: if they really love me or they just want their

336
00:17:02,160 --> 00:17:05,960
Speaker 1: car fix. I can't figure that out. Um uh, you know,

337
00:17:06,040 --> 00:17:08,720
Speaker 1: so that's number one. Number two. I think once you

338
00:17:08,840 --> 00:17:11,960
Speaker 1: find that mechanic, now you've got to establish a baseline.

339
00:17:12,200 --> 00:17:13,880
Speaker 1: I think you got to walk in and say, look,

340
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Speaker 1: I'm a single woman. I'm driving this ten year old

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Speaker 1: car with a hundre't thirty thousand miles on it. I'm

342
00:17:19,520 --> 00:17:21,560
Speaker 1: not afraid to spend money on it, but I want

343
00:17:21,600 --> 00:17:24,080
Speaker 1: to spend it fairly and honestly. And then it's going

344
00:17:24,119 --> 00:17:27,000
Speaker 1: to be your responsibility to keep me safe on the road.

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00:17:28,160 --> 00:17:30,840
Speaker 1: See how they react to that, because that's really what

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00:17:30,960 --> 00:17:35,040
Speaker 1: you're looking for, right, you know. And I was thinking

347
00:17:35,119 --> 00:17:38,000
Speaker 1: I am doing oil change, and I believe that I

348
00:17:38,040 --> 00:17:41,639
Speaker 1: always have practice that way, having a steady relationship with

349
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Speaker 1: a mechanic. My problem is I'm up against the wall

350
00:17:44,960 --> 00:17:48,080
Speaker 1: about the brakes because I'm doing long distance traveling and

351
00:17:48,280 --> 00:17:51,480
Speaker 1: I was bumper to bumper for like forty miles yesterday,

352
00:17:51,720 --> 00:17:55,520
Speaker 1: and I know the brakes are an issue. Yeah, so

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Speaker 1: I think I kind of don't have time to establish

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00:17:58,840 --> 00:18:01,080
Speaker 1: that relationship before you. The breaks. I feel I need

355
00:18:01,160 --> 00:18:03,560
Speaker 1: to address those immediately, and I think you do too.

356
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Speaker 1: I'll tell you what, Elizabeth, Sit tight, I'll come back.

357
00:18:06,280 --> 00:18:08,040
Speaker 1: We'll finish up real quick. I'm run an any in

358
00:18:08,040 --> 00:18:09,760
Speaker 1: the car. Doctor. We'll both be back right after this.

359
00:18:09,840 --> 00:18:44,040
Speaker 1: Don't go away, welcome back. We're needing the car doctors.

360
00:18:44,080 --> 00:18:46,600
Speaker 1: Let's real quick. Get back to Elizabeth in California. Elizabeth,

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00:18:46,600 --> 00:18:49,800
Speaker 1: you're still there, Yes, I am. I went out and

362
00:18:49,920 --> 00:18:53,360
Speaker 1: tried all the tests you recommended about turning hard left

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00:18:53,400 --> 00:18:56,520
Speaker 1: and turning hard right, holding it locked for five seconds

364
00:18:56,560 --> 00:18:59,399
Speaker 1: and so on. Nothing and backed it up, and nothing

365
00:18:59,560 --> 00:19:02,159
Speaker 1: at always happens. You know, you just can't replicate the

366
00:19:02,280 --> 00:19:04,040
Speaker 1: sound when you need it or is it first thing

367
00:19:04,080 --> 00:19:07,440
Speaker 1: in the morning. Have you driven the card all today? No,

368
00:19:08,240 --> 00:19:11,040
Speaker 1: I have noticed that the sound as I say, backing

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Speaker 1: out and turning the wheel. So I wasn't sure if

370
00:19:13,080 --> 00:19:15,240
Speaker 1: it was a break through the steering, but that was

371
00:19:15,320 --> 00:19:17,720
Speaker 1: when I very first noticed it, and it seemed to

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00:19:17,760 --> 00:19:21,439
Speaker 1: be consistent in the past. Okay, so so those are

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00:19:21,480 --> 00:19:23,240
Speaker 1: the things you have to do for that. Let's talk

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00:19:23,280 --> 00:19:26,320
Speaker 1: about finding a mechanic for next week. You know, there

375
00:19:26,480 --> 00:19:29,040
Speaker 1: there there has to be. This is a question of networking,

376
00:19:29,640 --> 00:19:31,680
Speaker 1: and it's you know, it's you've got to talk to

377
00:19:31,760 --> 00:19:34,080
Speaker 1: your friends this weekend, all right, it's hey, I need

378
00:19:34,119 --> 00:19:36,560
Speaker 1: a mechanic for Monday or Tuesday. Who do you have?

379
00:19:36,720 --> 00:19:40,000
Speaker 1: Who do you trust? All right? And you know I

380
00:19:40,280 --> 00:19:42,760
Speaker 1: say this delicately. You know, birds of a feather flock together.

381
00:19:42,840 --> 00:19:44,440
Speaker 1: Talk to your friends that you really get along with,

382
00:19:44,840 --> 00:19:46,800
Speaker 1: you know, the ones that you think are normal. Um.

383
00:19:47,200 --> 00:19:48,879
Speaker 1: You know, everybody's got a couple of friends that are

384
00:19:48,920 --> 00:19:51,120
Speaker 1: out there, and I'm no exception. And I know there's

385
00:19:51,160 --> 00:19:53,840
Speaker 1: certain people I'll ask their opinion and certain people I

386
00:19:53,960 --> 00:19:57,440
Speaker 1: just won't. And you know, because I tend to find

387
00:19:57,520 --> 00:20:00,679
Speaker 1: that people that you know, you really too, you connect

388
00:20:00,680 --> 00:20:02,760
Speaker 1: to at a higher level as a human being, they're

389
00:20:02,800 --> 00:20:04,320
Speaker 1: the ones that are probably gonna have the mechanic that

390
00:20:04,480 --> 00:20:07,560
Speaker 1: relate and connect to you at a better level too. Um. Well,

391
00:20:07,640 --> 00:20:09,800
Speaker 1: as I said, the previous owners gave me all the

392
00:20:10,000 --> 00:20:12,560
Speaker 1: r os, so I know who their previous mechanic was.

393
00:20:13,119 --> 00:20:15,240
Speaker 1: That was going to be my jumping off point. What

394
00:20:15,320 --> 00:20:17,040
Speaker 1: do you think about that? Yeah? Why not? They know

395
00:20:17,160 --> 00:20:21,080
Speaker 1: the car absolutely absolutely all right, and that makes and

396
00:20:21,160 --> 00:20:23,800
Speaker 1: that makes life a little bit easier for everybody all around.

397
00:20:23,840 --> 00:20:26,320
Speaker 1: He knows what he did to that car, and you

398
00:20:26,400 --> 00:20:28,920
Speaker 1: know there was something about him that kept them coming

399
00:20:29,000 --> 00:20:31,520
Speaker 1: back to him. Maybe they'll work for you the same way.

400
00:20:32,119 --> 00:20:35,399
Speaker 1: So all right, do that call me back? He belt

401
00:20:35,440 --> 00:20:37,640
Speaker 1: your chain? Yeah, that's going to be a chain hunt

402
00:20:37,640 --> 00:20:39,120
Speaker 1: that is that is a chain, that's not a belt

403
00:20:39,200 --> 00:20:41,239
Speaker 1: motor um, But call me back, let me know if

404
00:20:41,240 --> 00:20:44,159
Speaker 1: you need more. All right, You're very welcome. Welcome, You're

405
00:20:44,200 --> 00:20:46,280
Speaker 1: welcome by by Elizabeth. Let's get on over. Let's go

406
00:20:46,359 --> 00:20:49,720
Speaker 1: talk to Curt in Arizona. Kurt O one BMW overheating, Kurt,

407
00:20:49,920 --> 00:20:56,240
Speaker 1: isn't This is the water pump car? Is it not? Yeah?

408
00:20:56,320 --> 00:21:00,640
Speaker 1: This is it and it's still overheating. Well, it didn't

409
00:21:00,680 --> 00:21:02,520
Speaker 1: overheat for some time. I put in the radiator and

410
00:21:02,720 --> 00:21:06,119
Speaker 1: it seemed to work. And now it's overheating again. And

411
00:21:06,840 --> 00:21:10,520
Speaker 1: here's my clue that I'm hoping you'll know the answer to.

412
00:21:10,960 --> 00:21:14,680
Speaker 1: I take out the bleeder um screw up on top there,

413
00:21:16,040 --> 00:21:19,840
Speaker 1: and there's no water coming through there. It is little

414
00:21:20,000 --> 00:21:21,879
Speaker 1: steam and come out, but I don't see any water passing.

415
00:21:21,920 --> 00:21:24,080
Speaker 1: And I I fill it up, but doesn't come up

416
00:21:24,359 --> 00:21:26,440
Speaker 1: through there. Does that mean that the water pump is

417
00:21:26,520 --> 00:21:29,080
Speaker 1: bad again? Or that's well wait a minute, you're you're

418
00:21:29,160 --> 00:21:32,520
Speaker 1: you're filling it up with cooling water or whatever, engine

419
00:21:32,560 --> 00:21:36,159
Speaker 1: off and it comes out the bleeder, right, correct, It

420
00:21:36,200 --> 00:21:37,960
Speaker 1: does not come out the bleeder, but it should. Yeah,

421
00:21:38,160 --> 00:21:40,920
Speaker 1: it should, So why does it not? Are you sure

422
00:21:41,000 --> 00:21:44,840
Speaker 1: the bleeder is not clogged? Just out of curiosity, I'm

423
00:21:44,840 --> 00:21:49,080
Speaker 1: pretty darn sure. Everything's Yeah. You ever buy a new

424
00:21:49,119 --> 00:21:51,320
Speaker 1: break Caliper and the bleeder you fell right into it? Brother,

425
00:21:51,400 --> 00:21:54,800
Speaker 1: You ever buy a new Caliper and the break bleeders clogged? Yeah?

426
00:21:55,080 --> 00:21:58,720
Speaker 1: That's true. You know. Um, let's go with basics. So

427
00:21:59,280 --> 00:22:02,159
Speaker 1: it's there's, there's, there's. You know, the laws of physics

428
00:22:02,240 --> 00:22:04,600
Speaker 1: don't change in Arizona versus New Jersey. If I take

429
00:22:04,640 --> 00:22:06,879
Speaker 1: the bleeder screw out and I fill the car with

430
00:22:06,960 --> 00:22:09,600
Speaker 1: coolant it's got to come out that bleeder hole or

431
00:22:09,680 --> 00:22:14,320
Speaker 1: there's a massive restriction somewhere preventing that from happening. Okay,

432
00:22:15,560 --> 00:22:17,960
Speaker 1: is not running, huh right, while the car is not running,

433
00:22:18,240 --> 00:22:21,119
Speaker 1: just just as a start, sure, and then as it

434
00:22:21,280 --> 00:22:24,280
Speaker 1: as it rises to level for that matter, take the

435
00:22:24,640 --> 00:22:26,840
Speaker 1: upper radiator hose off, Take it off at the take

436
00:22:26,880 --> 00:22:28,800
Speaker 1: it off at the at the either the radiator the

437
00:22:28,840 --> 00:22:30,640
Speaker 1: water pump, and I'm trying to trying to remember which

438
00:22:30,640 --> 00:22:33,119
Speaker 1: one is easier to get to and fill it up

439
00:22:33,119 --> 00:22:35,160
Speaker 1: with coolant. You should be able to see it rise

440
00:22:35,240 --> 00:22:37,520
Speaker 1: and spill and then put it back on its connection

441
00:22:37,600 --> 00:22:39,280
Speaker 1: real quick. At least you know you've got coolingt in

442
00:22:39,320 --> 00:22:42,320
Speaker 1: it that far. Then take the bleeder out and watch

443
00:22:42,400 --> 00:22:47,200
Speaker 1: the coolant level rise up. Never make assumptions. You don't

444
00:22:47,200 --> 00:22:50,480
Speaker 1: want me to lecture you today, do you? You know?

445
00:22:50,920 --> 00:22:53,040
Speaker 1: But I have a second have a second question for you.

446
00:22:55,359 --> 00:22:57,399
Speaker 1: I like, you have kids in college and whenever I

447
00:22:57,520 --> 00:23:00,320
Speaker 1: visit them, and that's what I do is uh work

448
00:23:00,400 --> 00:23:03,360
Speaker 1: on their cars. Um. We took one of the kid's

449
00:23:03,440 --> 00:23:06,360
Speaker 1: cars out and this is the gas station to fill

450
00:23:06,400 --> 00:23:08,120
Speaker 1: it up, and I checked the oil while we were there.

451
00:23:08,880 --> 00:23:11,280
Speaker 1: Pull the dip stick out and I've got steam coming

452
00:23:11,320 --> 00:23:13,920
Speaker 1: out the dip stick. Um, I usually don't have that,

453
00:23:14,000 --> 00:23:15,600
Speaker 1: but they don't. You need to check the while they're hot.

454
00:23:15,840 --> 00:23:18,920
Speaker 1: Is that normal or is that an indication of something steam?

455
00:23:19,240 --> 00:23:24,640
Speaker 1: Steam as in vapor engines off steam coming out? Yeah?

456
00:23:24,840 --> 00:23:28,760
Speaker 1: Is there oil? Is there oil on the dipstick? Yeah,

457
00:23:28,840 --> 00:23:30,680
Speaker 1: they're going on the dip stick. Huh? Is it is it?

458
00:23:30,920 --> 00:23:35,200
Speaker 1: Is it discolored? No? I don't think there's water in there.

459
00:23:35,280 --> 00:23:38,440
Speaker 1: I think it's just right. I think you're I think

460
00:23:38,560 --> 00:23:40,640
Speaker 1: you're I think you're looking for something that may not exist.

461
00:23:40,720 --> 00:23:44,160
Speaker 1: What kind of car? Is this? Just out of curiosity? Gosh,

462
00:23:44,160 --> 00:23:46,000
Speaker 1: I can't remember the year. It's a it's a truck,

463
00:23:46,440 --> 00:23:52,040
Speaker 1: Chevy truck. Just you know, keep in mind that you

464
00:23:52,119 --> 00:23:54,399
Speaker 1: know it's it sounds like it's twenty years old. There

465
00:23:54,480 --> 00:23:56,879
Speaker 1: could be some sludge, There could be some varnish issues.

466
00:23:57,320 --> 00:23:59,520
Speaker 1: Maybe next oil change is done a little earlier, and

467
00:23:59,600 --> 00:24:01,600
Speaker 1: maybe we do a crank case flush just to clean

468
00:24:01,720 --> 00:24:03,800
Speaker 1: things out. On the chance that, you know, we've got

469
00:24:03,880 --> 00:24:06,600
Speaker 1: some restriction, there should be a PCV valve on that vehicle.

470
00:24:07,119 --> 00:24:09,560
Speaker 1: Make sure the pcvs working properly. You know, we don't

471
00:24:09,600 --> 00:24:12,160
Speaker 1: think about or talk about positive crank case ventilation bells

472
00:24:12,600 --> 00:24:14,320
Speaker 1: much anymore. And I guess they've become a thing of

473
00:24:14,400 --> 00:24:17,040
Speaker 1: the past, where you know, every tune up quote unquote,

474
00:24:17,080 --> 00:24:19,280
Speaker 1: thirty years ago everybody got a PCV valvet was a

475
00:24:19,320 --> 00:24:21,920
Speaker 1: big deal. Not so much anymore. But there has to

476
00:24:21,960 --> 00:24:24,879
Speaker 1: be a way to vent that crank case. And you know,

477
00:24:25,040 --> 00:24:28,159
Speaker 1: just make sure there's no restrictions there. Um, has he

478
00:24:28,240 --> 00:24:31,480
Speaker 1: owned the vehicle long? Have you own the truck long? Yeah,

479
00:24:31,640 --> 00:24:34,359
Speaker 1: he's owned about five or six years. Okay, so just

480
00:24:34,480 --> 00:24:36,240
Speaker 1: keep an eye on it. It's a good observation. I

481
00:24:36,280 --> 00:24:37,679
Speaker 1: don't know that we want to make Swiss cheese out

482
00:24:37,680 --> 00:24:40,080
Speaker 1: of milk yet, but just you know, mind some of

483
00:24:40,119 --> 00:24:41,920
Speaker 1: the things I'm saying. As long as the oil doesn't

484
00:24:41,920 --> 00:24:44,160
Speaker 1: show signs of it that I don't believe there's water

485
00:24:44,240 --> 00:24:48,080
Speaker 1: in that crank case. All right, all right, keep me posted.

486
00:24:48,160 --> 00:24:50,479
Speaker 1: I'll expect to hear from you next week. You're very welcome,

487
00:24:50,640 --> 00:24:53,840
Speaker 1: very well, very well, my friend. So let's uh, let's

488
00:24:53,880 --> 00:24:55,480
Speaker 1: full over and take a pause. Let's go take a pause,

489
00:24:55,480 --> 00:24:57,240
Speaker 1: then we'll come back. We'll talk to Bob in Phillipsburg,

490
00:24:57,320 --> 00:24:59,360
Speaker 1: New Jersey. I'm running any in the car. Doctor don't

491
00:24:59,359 --> 00:25:12,520
Speaker 1: go away, welcome back around named the car doctor here

492
00:25:12,520 --> 00:25:16,120
Speaker 1: at zero zero. Let's go over to Bob and Phillisburg,

493
00:25:16,200 --> 00:25:18,680
Speaker 1: New Jersey, Robert, welcome aboard. Especially before we do that.

494
00:25:18,840 --> 00:25:21,960
Speaker 1: Yeah yeah, yeah yeah. You had mentioned before that you

495
00:25:22,000 --> 00:25:25,439
Speaker 1: wonder if if your girls come home and when they

496
00:25:25,480 --> 00:25:27,080
Speaker 1: come home, do they want their car worked on? Or

497
00:25:27,119 --> 00:25:28,760
Speaker 1: do they love you? And just for the record, I

498
00:25:28,800 --> 00:25:31,560
Speaker 1: want to stated that I want my car worked one.

499
00:25:32,040 --> 00:25:36,760
Speaker 1: Well that's true, um in your case, in your case,

500
00:25:36,840 --> 00:25:38,680
Speaker 1: and you know what, Tom, but I do love you

501
00:25:39,240 --> 00:25:43,040
Speaker 1: so um. Without you, we wouldn't be here. Let's not

502
00:25:43,119 --> 00:25:45,000
Speaker 1: gonna go to Bob in Phillisburg now that the Mutual

503
00:25:45,040 --> 00:25:48,280
Speaker 1: Admiration Society is over with here? Okay, good Bob, He's

504
00:25:48,320 --> 00:25:52,000
Speaker 1: gonna turn your button on now, is Bob there? Ye? Yes,

505
00:25:52,640 --> 00:25:56,320
Speaker 1: here you go, sir. How are you? Robert? Pretty good?

506
00:25:56,359 --> 00:25:59,800
Speaker 1: Pretty good? Listen? Uh? Yeah? Years ago, we I called

507
00:26:00,040 --> 00:26:03,040
Speaker 1: my security box. I took a spare set of points

508
00:26:03,200 --> 00:26:06,800
Speaker 1: and a screw driver and the para flyers, a wire

509
00:26:07,040 --> 00:26:09,639
Speaker 1: and rock blog, buire a couple you know things, a

510
00:26:09,720 --> 00:26:12,680
Speaker 1: fit in the shoe box. And you knew that you broke,

511
00:26:12,840 --> 00:26:15,160
Speaker 1: you were gonna break down. You would get there where

512
00:26:15,200 --> 00:26:18,760
Speaker 1: you're going on a like on a Sunday afternoon. And

513
00:26:18,880 --> 00:26:22,399
Speaker 1: now I guess it's having a laptop computer and some

514
00:26:22,600 --> 00:26:26,440
Speaker 1: kind of software for diagnostics if you would break down.

515
00:26:27,440 --> 00:26:29,600
Speaker 1: And one of the things that I'm looking at is

516
00:26:29,920 --> 00:26:32,200
Speaker 1: is what is what do you think is the best

517
00:26:32,280 --> 00:26:35,920
Speaker 1: ignotic software that I could get for this car for traveling.

518
00:26:38,240 --> 00:26:40,399
Speaker 1: If you're traveling, I think the best thing you can

519
00:26:40,400 --> 00:26:42,200
Speaker 1: carry today is a cell phone and a credit card.

520
00:26:42,960 --> 00:26:45,359
Speaker 1: Because there's nothing you're gonna fix on the road. All

521
00:26:45,359 --> 00:26:47,040
Speaker 1: you're gonna do is find out what the problem is.

522
00:26:47,080 --> 00:26:50,480
Speaker 1: You're still gonna need parts, a module or something, you know.

523
00:26:50,920 --> 00:26:53,280
Speaker 1: And it's an excellent question, Bob, and I understand where

524
00:26:53,280 --> 00:26:56,160
Speaker 1: you're coming from. But the car has changed so much.

525
00:26:56,880 --> 00:26:59,399
Speaker 1: There's literally nothing you can do on the side of

526
00:26:59,440 --> 00:27:04,040
Speaker 1: the road. Maybe change a flat, put fuel in it. Um,

527
00:27:04,600 --> 00:27:06,639
Speaker 1: you know, if the engine runs out of oil at

528
00:27:06,680 --> 00:27:10,639
Speaker 1: that point, by then the damage is done. Games over. Uh,

529
00:27:10,760 --> 00:27:13,720
Speaker 1: you know, maybe maybe a jump box, some sort of

530
00:27:13,880 --> 00:27:17,560
Speaker 1: you know, booster pack. You know, the days of fan

531
00:27:17,680 --> 00:27:19,639
Speaker 1: belts failing on the road, I don't know that it

532
00:27:19,760 --> 00:27:25,760
Speaker 1: happens all that much anymore. And you know, you said

533
00:27:25,800 --> 00:27:29,440
Speaker 1: a pointant thing is just to have the car diagnosed,

534
00:27:29,560 --> 00:27:33,119
Speaker 1: now if the person is qualified to do it, because

535
00:27:33,240 --> 00:27:36,400
Speaker 1: you have a lot of misdiagnostics and it turns into

536
00:27:36,440 --> 00:27:41,400
Speaker 1: a nightmare. You know, if you could diagnot diagnose it yourself,

537
00:27:42,200 --> 00:27:44,320
Speaker 1: at least that would give you a better idea where

538
00:27:44,400 --> 00:27:49,720
Speaker 1: we're going, right. I think the average person um even

539
00:27:49,760 --> 00:27:54,680
Speaker 1: with the best diagnostics software, Bob, I question whether they'll

540
00:27:54,680 --> 00:27:56,280
Speaker 1: be able to do it on the side of the road,

541
00:27:56,480 --> 00:27:59,040
Speaker 1: in a non shop environment, in a parking lot of

542
00:27:59,080 --> 00:28:02,040
Speaker 1: a Walmart, in the parking lot of an order parts store,

543
00:28:02,119 --> 00:28:04,000
Speaker 1: to walk in and buy parts. I don't think it happens.

544
00:28:04,880 --> 00:28:06,480
Speaker 1: That's why I say I think. I think the most

545
00:28:06,520 --> 00:28:09,040
Speaker 1: important thing for anyone traveling in a newer vehicle, a

546
00:28:09,160 --> 00:28:12,159
Speaker 1: modern day vehicle, it's gonna be it's gonna be a

547
00:28:12,240 --> 00:28:14,680
Speaker 1: cell phone with a backup battery and a good credit card.

548
00:28:15,040 --> 00:28:17,720
Speaker 1: And that's what's gonna get your home. Uh, you know,

549
00:28:17,960 --> 00:28:20,240
Speaker 1: it's it's it's just it's just come down to that.

550
00:28:20,760 --> 00:28:22,560
Speaker 1: I'll tell you what I think the biggest problem is.

551
00:28:23,560 --> 00:28:25,800
Speaker 1: I think the biggest problem that stands in the way

552
00:28:25,920 --> 00:28:29,000
Speaker 1: of a well maintained car is the person that owns it.

553
00:28:30,280 --> 00:28:34,320
Speaker 1: All Right, I don't think people realize the implication. I

554
00:28:34,400 --> 00:28:38,640
Speaker 1: think there is far too much preconceived notion of what

555
00:28:38,840 --> 00:28:42,960
Speaker 1: it takes to maintain a car. Listen, I will publicly

556
00:28:43,000 --> 00:28:45,280
Speaker 1: admit it. I have a hard time keeping up with

557
00:28:45,360 --> 00:28:47,040
Speaker 1: what's going on in the business, and I have for

558
00:28:47,080 --> 00:28:49,880
Speaker 1: the last fifteen or twenty years. It's a constant battle.

559
00:28:49,960 --> 00:28:53,000
Speaker 1: You're always reading, you're always on the go, you're always

560
00:28:53,120 --> 00:28:55,920
Speaker 1: listening and talking, and you're in you know, you're informs

561
00:28:55,960 --> 00:28:57,760
Speaker 1: with other mechanics and hey, did you see this? And

562
00:28:57,840 --> 00:29:00,520
Speaker 1: did you see that? You know, when I when I

563
00:29:00,640 --> 00:29:03,480
Speaker 1: go to training classes, which I still do, and I

564
00:29:03,600 --> 00:29:06,479
Speaker 1: sit in the back of the room, and I watched

565
00:29:06,600 --> 00:29:08,680
Speaker 1: Chris who used to work for me, You remember Chris.

566
00:29:08,880 --> 00:29:13,000
Speaker 1: And I watched Chris, Chris who is a national trainer. Now,

567
00:29:13,600 --> 00:29:18,840
Speaker 1: all right, When I watch Chris teaching engineers from vehicle

568
00:29:18,920 --> 00:29:24,960
Speaker 1: manufacturers about specific systems that they designed, that tells me.

569
00:29:25,160 --> 00:29:27,840
Speaker 1: That tells me the manufacturers in some cases are as

570
00:29:27,920 --> 00:29:31,080
Speaker 1: lost as the guys working on the cars. All right.

571
00:29:31,640 --> 00:29:34,440
Speaker 1: You know it's it's the kettle doesn't know which way

572
00:29:34,480 --> 00:29:36,120
Speaker 1: to turn, and you know that's the pot calling the

573
00:29:36,200 --> 00:29:40,800
Speaker 1: kettle black, and vice versa. I think people that have

574
00:29:40,960 --> 00:29:43,360
Speaker 1: a preconceived notion. Here, I'll tell you a quick story,

575
00:29:43,960 --> 00:29:46,280
Speaker 1: tell a quick story. This is what's this is what's

576
00:29:46,360 --> 00:29:49,720
Speaker 1: wrong with with people and cars? And I get it.

577
00:29:49,880 --> 00:29:52,440
Speaker 1: It's a relationship thing. It's it's it's a it's a

578
00:29:52,520 --> 00:29:54,800
Speaker 1: do we have enough money thing. A guy walked into

579
00:29:54,840 --> 00:29:58,440
Speaker 1: the shop this week and he wanted an oil change

580
00:29:58,960 --> 00:30:01,600
Speaker 1: and he has to have the batter test. Okay, five

581
00:30:01,680 --> 00:30:04,120
Speaker 1: year old vehicle, No problem, Well we'll do that. Chase

582
00:30:04,160 --> 00:30:06,560
Speaker 1: the oil test of the battery. The battery test came

583
00:30:06,600 --> 00:30:10,160
Speaker 1: back as a failure. You need a battery. His question,

584
00:30:10,280 --> 00:30:12,640
Speaker 1: his question to me, I had the print out and everything.

585
00:30:12,680 --> 00:30:13,960
Speaker 1: You know, how I am Bob. I had the print

586
00:30:14,000 --> 00:30:17,240
Speaker 1: out and everything. Here it is bad battery, all right? Um?

587
00:30:17,480 --> 00:30:19,840
Speaker 1: His question to me, do you think the battery would

588
00:30:19,880 --> 00:30:25,160
Speaker 1: last until July? And I just kind of I kind

589
00:30:25,200 --> 00:30:27,120
Speaker 1: of looked over my shoulder. I wasn't sure who he

590
00:30:27,240 --> 00:30:31,160
Speaker 1: was talking to. Huh, it's February. Well why do you

591
00:30:31,200 --> 00:30:32,959
Speaker 1: want why do you want to wait till July? Well,

592
00:30:32,960 --> 00:30:34,440
Speaker 1: because I might have to buy a battery for the

593
00:30:34,480 --> 00:30:37,680
Speaker 1: other car, and I don't want to you know, maybe

594
00:30:37,720 --> 00:30:39,960
Speaker 1: I don't really you know, it does start the car. Listen,

595
00:30:40,680 --> 00:30:42,560
Speaker 1: you came in and asked for a battery check up.

596
00:30:42,680 --> 00:30:45,880
Speaker 1: I'm telling you it needs a battery as per the test.

597
00:30:46,200 --> 00:30:48,160
Speaker 1: But you know I carry a booster back with me.

598
00:30:49,240 --> 00:30:51,040
Speaker 1: So wait a minute. The fact that you have a

599
00:30:51,080 --> 00:30:52,920
Speaker 1: booster pack means you don't need to put a battery

600
00:30:52,960 --> 00:30:58,080
Speaker 1: in the car. So you're willing to get stuck or

601
00:30:58,200 --> 00:31:00,400
Speaker 1: have to jump start the car. And this is a

602
00:31:00,600 --> 00:31:03,840
Speaker 1: this is a couple, a husband and a wife with

603
00:31:03,960 --> 00:31:08,760
Speaker 1: a newborn. You know, Bob, what was one of the

604
00:31:08,840 --> 00:31:11,000
Speaker 1: rules you're learned raising kids? Right? The car always has

605
00:31:11,040 --> 00:31:12,120
Speaker 1: to be ready to go. You never know when you

606
00:31:12,200 --> 00:31:16,520
Speaker 1: gotta go to the emergency room, god forbid, and a

607
00:31:16,600 --> 00:31:18,800
Speaker 1: full tank of gas, and you gotta have you know,

608
00:31:18,920 --> 00:31:22,240
Speaker 1: spending cash in the house. But you know that's that's

609
00:31:22,400 --> 00:31:26,160
Speaker 1: that's the product of that. So listen, you want to

610
00:31:26,200 --> 00:31:30,120
Speaker 1: buy software, go buy a copy of vadcom. Alright, vacom

611
00:31:30,400 --> 00:31:34,600
Speaker 1: vacom in a laptop. Yeah, vaycom works very well, very well,

612
00:31:35,200 --> 00:31:41,080
Speaker 1: very well. All right, Ross Tech vatcom Yep, yep, yep, yep, yep.

613
00:31:41,320 --> 00:31:43,720
Speaker 1: It's it's it's probably one of the it's probably I

614
00:31:43,840 --> 00:31:47,200
Speaker 1: know dealers that are using Ross tech vacom software UM

615
00:31:47,760 --> 00:31:49,880
Speaker 1: in the shop and it's not really labeled the official

616
00:31:49,960 --> 00:31:53,480
Speaker 1: Volkswagen software, but it just works better than the Volkswagon software,

617
00:31:53,640 --> 00:31:55,560
Speaker 1: which is that's the that's the thing again here we

618
00:31:55,640 --> 00:31:59,600
Speaker 1: are again at back at the manufacturer. Isn't necessarily always right? Um?

619
00:32:00,040 --> 00:32:02,200
Speaker 1: Can I ask you one question? You can ask me

620
00:32:02,240 --> 00:32:06,760
Speaker 1: anything you want, brother, how much money have you spent

621
00:32:06,960 --> 00:32:13,400
Speaker 1: over the years for diagnostic equipment? I don't know. I

622
00:32:13,440 --> 00:32:14,960
Speaker 1: can tell you what. I can tell you what the lot.

623
00:32:15,160 --> 00:32:17,200
Speaker 1: I can tell you what the budget is for software,

624
00:32:18,440 --> 00:32:21,120
Speaker 1: the the the annual budget when I sit down, When

625
00:32:21,160 --> 00:32:23,920
Speaker 1: I sit down and I write the software spreadsheet at

626
00:32:23,960 --> 00:32:26,080
Speaker 1: the end of the year for the next year. Every

627
00:32:26,160 --> 00:32:29,600
Speaker 1: year I look back, we will spend somewhere between fifteen

628
00:32:29,640 --> 00:32:35,520
Speaker 1: and eighteen thousand dollars a year on software. How's how's

629
00:32:35,560 --> 00:32:39,120
Speaker 1: that for an answer? Um? And of course you know

630
00:32:39,840 --> 00:32:43,560
Speaker 1: represents so what you charge an hour for for for

631
00:32:43,800 --> 00:32:46,680
Speaker 1: diagnostic it's got a mapor all. This only only if

632
00:32:46,720 --> 00:32:48,920
Speaker 1: you want to be in business and stay there longer

633
00:32:48,960 --> 00:32:52,400
Speaker 1: than a week, and by the time when you get done,

634
00:32:52,440 --> 00:32:55,360
Speaker 1: you might have for dollars in your pocket and profit.

635
00:32:55,960 --> 00:32:59,000
Speaker 1: That's yeah, that's Listen. Sometimes I think. I think going

636
00:32:59,080 --> 00:33:00,640
Speaker 1: into business is a great way to make a small

637
00:33:00,720 --> 00:33:03,040
Speaker 1: fortune out of a much larger one. Bob, I gotta go.

638
00:33:03,120 --> 00:33:06,360
Speaker 1: I'm up against the clock. Um as always, as always

639
00:33:06,360 --> 00:33:12,200
Speaker 1: a pleasure. You're very welcome, sir, Be well, be well. Zero,

640
00:33:12,240 --> 00:33:29,120
Speaker 1: we're back right after this. Welcome back, baby, ronning any

641
00:33:29,120 --> 00:33:31,440
Speaker 1: in the car, doctor at your service. Um, it's the

642
00:33:31,480 --> 00:33:34,120
Speaker 1: shaft music. It does that to me. Going back to

643
00:33:34,200 --> 00:33:37,040
Speaker 1: the commentary about the customer this week with the battery,

644
00:33:37,720 --> 00:33:41,440
Speaker 1: you know, there's a huge difference between changing a battery

645
00:33:41,520 --> 00:33:46,640
Speaker 1: as maintenance versus changing a battery for a failure. If

646
00:33:46,680 --> 00:33:50,200
Speaker 1: we change a battery for maintenance, we'll check the charging system,

647
00:33:50,240 --> 00:33:53,000
Speaker 1: make sure it's working right, just based on principal age.

648
00:33:53,240 --> 00:33:56,680
Speaker 1: Does it have enough output and will it work well underload?

649
00:33:57,000 --> 00:34:00,200
Speaker 1: No problem. We'll put a battery in the car, clean

650
00:34:00,240 --> 00:34:03,520
Speaker 1: the terminals, and let the car go. We're not checking

651
00:34:03,600 --> 00:34:06,440
Speaker 1: that car for a draw. We're not, you know, doing

652
00:34:06,800 --> 00:34:10,200
Speaker 1: nearly as much of a diagnosis on a maintenance battery

653
00:34:10,320 --> 00:34:13,839
Speaker 1: replacement as we are from when a battery dies. When

654
00:34:13,880 --> 00:34:16,719
Speaker 1: a battery dies, you know the phone call, Hey I've

655
00:34:16,719 --> 00:34:19,600
Speaker 1: got a dead battery. Now we're obligated to do this

656
00:34:19,640 --> 00:34:22,600
Speaker 1: a little differently. Number one. Obviously we're gonna go through

657
00:34:22,600 --> 00:34:26,120
Speaker 1: a charging system full output test, we're gonna change the battery.

658
00:34:26,800 --> 00:34:28,960
Speaker 1: But or are we going to change the battery? Did

659
00:34:29,080 --> 00:34:31,160
Speaker 1: something drain the battery? Do? We have to go through

660
00:34:31,200 --> 00:34:33,640
Speaker 1: an electrical drain test where we hook up a meter

661
00:34:34,200 --> 00:34:38,440
Speaker 1: and look and measure to see is there something actively

662
00:34:38,640 --> 00:34:42,600
Speaker 1: draining the battery? And on some cars that's getting to

663
00:34:42,640 --> 00:34:46,960
Speaker 1: be a very difficult and time consuming procedure. It can

664
00:34:47,040 --> 00:34:51,400
Speaker 1: take upwards. At a minimum, it can take almost forty

665
00:34:51,440 --> 00:34:54,560
Speaker 1: minutes on the average car to finish a draw test,

666
00:34:55,120 --> 00:34:57,920
Speaker 1: and middle of the stream it could be over an

667
00:34:57,960 --> 00:35:00,719
Speaker 1: hour and fifteen minutes. There are the cars you will

668
00:35:00,840 --> 00:35:05,959
Speaker 1: record for an electrical draw or drain overnight because cars

669
00:35:06,040 --> 00:35:07,680
Speaker 1: do different things in the middle of the night. So

670
00:35:08,360 --> 00:35:10,600
Speaker 1: you know, don't stand in the way of your mechanic.

671
00:35:10,760 --> 00:35:13,040
Speaker 1: If you've got a good one, If you've got somebody

672
00:35:13,120 --> 00:35:15,960
Speaker 1: you trust and he says to you it needs a

673
00:35:16,000 --> 00:35:19,279
Speaker 1: battery or it needs this, chances are it's cheaper to

674
00:35:19,360 --> 00:35:21,239
Speaker 1: do it then than it is on the side of

675
00:35:21,280 --> 00:35:24,120
Speaker 1: the road broken down and having to get towed. Food

676
00:35:24,160 --> 00:35:26,319
Speaker 1: for thought. I'm Ronini in the card doctor looking up

677
00:35:26,360 --> 00:35:27,800
Speaker 1: thinking it's time to go, and it is time to

678
00:35:27,840 --> 00:35:31,640
Speaker 1: go till the next time. Remember, good mechanics aren't expensive,

679
00:35:31,840 --> 00:35:33,160
Speaker 1: they're priceless. See you