WEBVTT - Major AT&T Data Breach Details & Gmail Turns 20

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<v Speaker 1>How Apple users are being targeted with MFA bombing. I'll

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<v Speaker 1>tell you what you need to know and how to

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<v Speaker 1>protect yourself. Why Instagram is now limiting political content by default.

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<v Speaker 1>Google Maps has a great new feature just in time

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<v Speaker 1>for Spring break travel plus your tech questions answered. What's

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<v Speaker 1>going on? I'm Rich Dmiro and this is Rich on

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<v Speaker 1>Tech broadcasting live from Los Angeles, coast to coast. This

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<v Speaker 1>is the show where I talk about the tech stuff

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<v Speaker 1>I think you should know about. It's also the place

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<v Speaker 1>where I answer your questions about technology. I believe that

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<v Speaker 1>tech should be interesting, useful, and fun. Let's open up

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<v Speaker 1>those phone lines triple eight Rich one oh one. That

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<v Speaker 1>is eight eight eight seven four to two four one

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<v Speaker 1>zero one. Give me a call. If you have a

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<v Speaker 1>question about technology. Email is also open. Just go to

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<v Speaker 1>the website rich on Tech dot tv up at the

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<v Speaker 1>time you'll see a link that says email Rich. Just

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<v Speaker 1>tap that and it will go right to my inbox.

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<v Speaker 1>We've got some great guests this week. Oh Mead Abari,

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<v Speaker 1>Assistant Professor of Computer Science at UCLA, will explain Wi

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<v Speaker 1>Fi jamming. We've heard about so many homes being broken

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<v Speaker 1>into with this Wi Fi jammers and he's going to

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<v Speaker 1>explain what that's all about and how to best protect

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<v Speaker 1>your home security cameras. Plus Amazon's chief medical Officer, doctor

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<v Speaker 1>Vin Gupta, we'll discuss Amazon Pharmacy's new same day delivery

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<v Speaker 1>in New York and LA and how AI is helping

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<v Speaker 1>them deliver medications faster. And friend of the show, Jefferson

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<v Speaker 1>Graham will join us. He runs photo Walks TV. He

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<v Speaker 1>is going to offer tips on how to best capture

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<v Speaker 1>the total solar eclipse with a smartphone. I don't know

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<v Speaker 1>about you, but I am very obsessed with the eclipse

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<v Speaker 1>at this point, trying to figure out where I can

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<v Speaker 1>go to see this thing, because in Los Angeles it's

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<v Speaker 1>going to be a partial and that's not good. I

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<v Speaker 1>need the total. Well this week, if you can believe it, Gmail,

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<v Speaker 1>the email service so many people know and love, turns

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<v Speaker 1>twenty years old. Now how does that make you feel?

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<v Speaker 1>Twenty years Some of you may have gone now through

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<v Speaker 1>two cycles of email. The first AOL or something before that, Prodigy, CompuServe, whatever,

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<v Speaker 1>and then Gmail. What's next? I don't know, but Gmail

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<v Speaker 1>twenty years old. I remember the day they launched it.

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<v Speaker 1>I was a reporter in Shreveport, Louisiana. I was covering

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<v Speaker 1>consumer news at the time, not consumer technology, just consumer news.

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<v Speaker 1>I hadn't made the switch just yet, although I covered

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<v Speaker 1>a lot of technology in my consumer news. And it

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<v Speaker 1>was April first, two thousand and four, April Fool's Day

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<v Speaker 1>and Gmail, Google decides to launch Gmail. Now. Back in

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<v Speaker 1>the day, tech companies on April first, on Fools Day,

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<v Speaker 1>April Fool's Day, they would do a lot of jokes.

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<v Speaker 1>They would always come out with some sort of product

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<v Speaker 1>that was fake, that was, you know, unbelievable, unreasonable, whatever

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<v Speaker 1>it was, and people would say no, and inevitably there

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<v Speaker 1>would be tech journalists that were thrown back, taken aback

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<v Speaker 1>and surprised and tricked. And so nobody wanted to be tricked.

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<v Speaker 1>When Google came out and said we're introducing Gmail, a

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<v Speaker 1>new email service that gives you one thousand megabytes of storage,

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<v Speaker 1>one whole gigabyte of storage. At the time, if you remember,

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<v Speaker 1>your options were hot Mail, which gave you I think

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<v Speaker 1>it was ten megabytes, and Yahoo, which I think gave

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<v Speaker 1>you twenty five megabytes. So this was a lot lot

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<v Speaker 1>more and it was at the time unbelievably more storage capacity.

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<v Speaker 1>And not only that, it was clutter free. The interface

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<v Speaker 1>had just one small strip of ads running along the

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<v Speaker 1>top of your inbox. At the time, if you had

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<v Speaker 1>Hotmail or Yahoo, your inbox was littered with advertising. Still

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<v Speaker 1>is today in many ways, but this was so different.

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<v Speaker 1>People didn't want to believe it. And I was so

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<v Speaker 1>excited about this because people loved Google at the time.

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<v Speaker 1>It was such a revolutionary way to search. It was

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<v Speaker 1>the best service at the time. It still is for search.

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<v Speaker 1>But everyone wanted this, or a lot of people wanted it,

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<v Speaker 1>and nobody believed that it was real. So I emailed

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<v Speaker 1>Google and I said, hey, I need to get this.

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<v Speaker 1>I need a press account, I need a test account.

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<v Speaker 1>Please set me up. And I did get my account.

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<v Speaker 1>It took until I don't know when I got it,

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<v Speaker 1>but it took a couple of weeks. But it was

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<v Speaker 1>invite only, so you couldn't just go and sign up.

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<v Speaker 1>You had to go and put your email address in

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<v Speaker 1>and they would send you an invite. And then once

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<v Speaker 1>you had an invite, I think you could invite friends.

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<v Speaker 1>And the other thing that was really cool about this

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<v Speaker 1>is that when you're on the home screen of Gmail,

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<v Speaker 1>there'd be this little ever running ticker of how much

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<v Speaker 1>extra space they were giving you, So every second of

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<v Speaker 1>the day they were giving you even more space. Now

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<v Speaker 1>that has stopped, but for a while there, it was

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<v Speaker 1>pretty cool. You just saw like, oh, I'm getting more

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<v Speaker 1>and more space. The other thing that was really different

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<v Speaker 1>about this is that you didn't delete emails. I'm not

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<v Speaker 1>even sure when they first introduced Gmail that there was

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<v Speaker 1>a delete button at all. I think it took a

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<v Speaker 1>while for them to add that you would just archive things.

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<v Speaker 1>And the way that Gmail was set up, everything was

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<v Speaker 1>sort of in a long list, so your inbox was

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<v Speaker 1>not organized by folders, it was organized by labels. So

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<v Speaker 1>when you archived something, really all you were doing was

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<v Speaker 1>taking the inbox label off of it and adding an

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<v Speaker 1>archive label and that was it. Now I think Gmail

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<v Speaker 1>has evolved quite nicely over the years. They you know,

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<v Speaker 1>they've done small incremental changes to bring it up to

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<v Speaker 1>modern kind of times, but the basic functionality is there.

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<v Speaker 1>And at this point, by the way I checked yesterday,

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<v Speaker 1>I have thirty eight gigabytes of storage filled up inside Gmail,

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<v Speaker 1>way more than that original one gig. I never knew

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<v Speaker 1>how I'd fill up. Now, if you want to check

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<v Speaker 1>to see how much you have in your Gmail. Scroll

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<v Speaker 1>all the way down to the bottom of your inbox

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<v Speaker 1>and you'll see a little little notification that says how

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<v Speaker 1>many gigabytes you've used out of your total Google storage.

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<v Speaker 1>And by the way, if you want to clean out

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<v Speaker 1>your Google storage, tap that one more time and you

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<v Speaker 1>can go through and kind of clean out your Gmail

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<v Speaker 1>looking for large attachments and things like that. I do

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<v Speaker 1>that every once in a while. Very smart to do that,

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<v Speaker 1>because you don't realize how much pictures take up. When

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<v Speaker 1>people send you like a big attachment, you don't realize

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<v Speaker 1>how much that takes up of your storage. So Gmail

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<v Speaker 1>today still using it. In twenty seventeen, Google announced they

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<v Speaker 1>would no longer scan. By the way, those ads that

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<v Speaker 1>they showed were based on a scan of what you

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<v Speaker 1>were writing in your email. Nobody would go for that today,

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<v Speaker 1>like now I don't read my email. But they explained

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<v Speaker 1>to the time, we are not having humans read your email.

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<v Speaker 1>We're having computers read it and it'll pick out keywords,

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<v Speaker 1>like if you said you were going to Maui, it

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<v Speaker 1>might give you a hotel advertisement for a Maui hotel.

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<v Speaker 1>Now they don't do that anymore, and Why why they

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<v Speaker 1>don't need to do that is because Gmail and Google

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<v Speaker 1>know so much about us from other products that we use,

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<v Speaker 1>all the searches we've done over the years, and all

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<v Speaker 1>the little tracking pixels they have around the web, so

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<v Speaker 1>they don't need to do that anymore. But pretty wild

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<v Speaker 1>how Gmail is twenty years old. I wrote about this

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<v Speaker 1>in my newsletter today. If you want to read it,

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<v Speaker 1>it's on the website. Rich on tech dot TV. I

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<v Speaker 1>guess it's just sort of a nostalgic weekend because also

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<v Speaker 1>last night my mom's in town, so I had the

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<v Speaker 1>in laws over last night and my father in law

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<v Speaker 1>brings over this old school laptop and IBM think pad

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<v Speaker 1>three ten.

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<v Speaker 2>Ed.

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<v Speaker 1>This was a giant laptop from nineteen ninety seven, and

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<v Speaker 1>he had everything with it. He had the mouse, he

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<v Speaker 1>had the floppy drive, It had a CD drive built in,

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<v Speaker 1>it had a modem card. The modem was fifty six K,

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<v Speaker 1>which is just so slow at this point in time.

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<v Speaker 1>But he brings this giant laptop over. We didn't really

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<v Speaker 1>know whose it was. He thought maybe it was his father's.

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<v Speaker 1>It turned out and we turned it on it was

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<v Speaker 1>his brother in laws, and we turned it on and

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<v Speaker 1>it still booted up just fine and made that nice

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<v Speaker 1>worrying sound of the hard drive, the old school hard drive. Again.

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<v Speaker 1>This was a computer that was over twenty five years old.

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<v Speaker 1>This is from nineteen ninety seven, and when it came

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<v Speaker 1>up you saw that nice doss screen. It We had

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<v Speaker 1>to bypass a couple of error messages, but when it

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<v Speaker 1>came on it was running Windows ninety eight. And then

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<v Speaker 1>all of a sudden, we had a password. Wait, how

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<v Speaker 1>do we figure out this password? So we called the

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<v Speaker 1>person whose computer this was and we said, Dave, hey,

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<v Speaker 1>do you remember your password from nineteen ninety seven? And

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<v Speaker 1>he's like, no, of course not. Well, we started typing

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<v Speaker 1>in a couple of passwords that we thought it might be,

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<v Speaker 1>and lo and behold, it just logged in. We don't

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<v Speaker 1>even know what we typed, but somehow this thing just

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<v Speaker 1>logged in. And now we have the wind screen and

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<v Speaker 1>we're looking at the apps, and my kids by this

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<v Speaker 1>point had come by because they were amazed. The display

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<v Speaker 1>is so bad. You take for granted how good a

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<v Speaker 1>display was. It's so bad you could barely see what's

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<v Speaker 1>on that screen. But it still had all the old

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<v Speaker 1>school apps on it, like Real Player, and you know Microsoft.

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<v Speaker 1>I think it was Outlook Express. I mean it still

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<v Speaker 1>holds up. Let's see what was on there, my briefcase,

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<v Speaker 1>my documents, recycle bin, Lotus PC anywhere, real jukebox, Palm, desktop,

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<v Speaker 1>set up, Microsoft Network, Excel word Hey, something still stand

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<v Speaker 1>the test of time? Right, Internet Explorer picture easy. I mean,

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<v Speaker 1>it's just it's a it's a snapshot in time. The

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<v Speaker 1>hard drive option on this thing anywhere from one gig

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<v Speaker 1>to three gigs. The floppy drive that it had one

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<v Speaker 1>point four to four megabytes. How do you even run

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<v Speaker 1>a program with one point four to four megabytes? You

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<v Speaker 1>download an app from Google Play, it's going to be

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<v Speaker 1>twenty five to one hundred megabytes. Battery life two and

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<v Speaker 1>a half to three hours using old nickel metal hydride.

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<v Speaker 1>He I don't even know how to say that. NIMH

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<v Speaker 1>nickel metal hydride. Yeah, I think that's it. But the

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<v Speaker 1>best bar it was when we opened up word what

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<v Speaker 1>popped up Clippy and I said, it looks like you're

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<v Speaker 1>writing a letter? Can I help? And I said, this

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<v Speaker 1>is early AI. See everything old is new again? Kind

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<v Speaker 1>of fun. It's so wild that we can remember this

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<v Speaker 1>stuff so clearly. But we forget about it until you

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<v Speaker 1>actually put your hands on this stuff one more time,

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<v Speaker 1>you kind of forget just how different it was. Anyway,

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<v Speaker 1>find that retro tech in your house fired up and

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<v Speaker 1>have some fun with it. Your call is coming up

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<v Speaker 1>next at Triple eight Rich one oh one eight eight

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<v Speaker 1>eight seven four to two four one zero one. Give

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<v Speaker 1>me a call if you have a question about technology.

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<v Speaker 1>My name is Rich DeMuro and you are listening to

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<v Speaker 1>Rich on Tech. Welcome back to Rich on Tech. Rich

0:10:59.360 --> 0:11:02.840
<v Speaker 1>DeMuro here hanging out with you talking technology at Triple

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<v Speaker 1>eight Rich one oh one. That is one eight eight

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<v Speaker 1>eight seven four to two four one zero one. Give

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<v Speaker 1>me a call if you have a question about technology.

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<v Speaker 1>The website for the show rich on Tech dot TV.

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<v Speaker 1>There you can also email me. Let's go to John

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<v Speaker 1>and Moore Park. John, you're on with Rich. What's up?

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<v Speaker 3>Thank you? Thank you Rich for taking the call.

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<v Speaker 1>Yeah, what can I help you?

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<v Speaker 3>I have a in charge of the computer room on

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<v Speaker 3>Friday's at the Seami Valley Senior Center and one of

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<v Speaker 3>our customers wanted to advice on if you need a

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<v Speaker 3>new PC. He doesn't like the chrome and uh so

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<v Speaker 3>I thought I'd ask you just a standard retired person.

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<v Speaker 3>He doesn't do any major stuff, but he needs a laptop.

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<v Speaker 1>Okay, well, I think the the best deal in laptop

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<v Speaker 1>right now is the MacBook Era at Walmart. And it's uh,

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<v Speaker 1>it's six hundred and ninety nine dollars. Is that above

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<v Speaker 1>the budget?

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<v Speaker 3>I'm sorry, you don't have to be a PC.

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<v Speaker 1>Oh he wants a PC? Okay? Uh, didn't catch that

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<v Speaker 1>part of the call.

0:12:10.360 --> 0:12:11.680
<v Speaker 3>So I didn't say that.

0:12:11.760 --> 0:12:15.120
<v Speaker 1>I'm sorry, Okay, no worries. H Well, so here's the thing.

0:12:15.160 --> 0:12:16.960
<v Speaker 1>I mean. I think that most people when they're looking

0:12:17.040 --> 0:12:19.000
<v Speaker 1>for just a basic computer, they want to spend around

0:12:19.040 --> 0:12:20.839
<v Speaker 1>five hundred bucks. Does that sound about right?

0:12:21.120 --> 0:12:21.920
<v Speaker 3>I would assume so.

0:12:22.040 --> 0:12:25.480
<v Speaker 1>Okay, And the Chromebooks, I do think chromebooks are great.

0:12:25.520 --> 0:12:27.680
<v Speaker 1>But you did say he didn't they don't want a chromebook, right,

0:12:28.400 --> 0:12:31.360
<v Speaker 1>That is correct? Okay, So we're looking at a Windows computer.

0:12:31.600 --> 0:12:35.120
<v Speaker 1>So with Windows, you know a couple of big brands

0:12:35.160 --> 0:12:37.160
<v Speaker 1>out there. You've got the HP's of the world, the

0:12:37.200 --> 0:12:41.000
<v Speaker 1>Asus of the world, the Lenovo's of the world. But

0:12:41.160 --> 0:12:44.120
<v Speaker 1>checking around some of the latest ratings of you know,

0:12:44.200 --> 0:12:47.200
<v Speaker 1>obviously things under five hundred, there is a computer that

0:12:47.280 --> 0:12:49.760
<v Speaker 1>keeps coming up over and over and this is the

0:12:49.840 --> 0:12:55.000
<v Speaker 1>Lenovo Idea Pad three and this is a fifteen inch screen,

0:12:55.040 --> 0:12:57.400
<v Speaker 1>which I like. So you want, you know, bigger is better,

0:12:57.440 --> 0:12:59.040
<v Speaker 1>you don't, you don't want to go with a thirteen

0:12:59.200 --> 0:13:02.280
<v Speaker 1>or fourteen in you want the bigger screen because you're

0:13:02.280 --> 0:13:04.400
<v Speaker 1>gonna get more real estate for your apps, right.

0:13:05.040 --> 0:13:08.360
<v Speaker 3>Yeah, he doesn't need a lot. I was thinking maybe

0:13:10.720 --> 0:13:13.480
<v Speaker 3>just sending him off to Costco, And.

0:13:13.200 --> 0:13:16.240
<v Speaker 1>Well, yeah, I do, I do. Okay, if they have

0:13:16.240 --> 0:13:18.800
<v Speaker 1>a Costco membership, that is always my first stop because

0:13:18.840 --> 0:13:21.880
<v Speaker 1>here's what Costco does really well. They they and I've

0:13:21.920 --> 0:13:24.080
<v Speaker 1>noticed they actually have more and more laptops than they

0:13:24.120 --> 0:13:27.079
<v Speaker 1>ever did, so it can be a little bit confusing,

0:13:27.280 --> 0:13:31.160
<v Speaker 1>but every single system that I've ever seen there is

0:13:31.200 --> 0:13:34.720
<v Speaker 1>a great value and the price is right. And even

0:13:34.720 --> 0:13:36.560
<v Speaker 1>if you pay let's say you find a computer there

0:13:36.600 --> 0:13:39.839
<v Speaker 1>for you know, five hundred dollars at best Buy or

0:13:39.840 --> 0:13:42.040
<v Speaker 1>another store, it may be the same price, but you're

0:13:42.080 --> 0:13:44.320
<v Speaker 1>getting slightly better specs at Costco.

0:13:46.120 --> 0:13:48.679
<v Speaker 3>Yeah, I'm gonna. I'm gonna when I see him on Friday,

0:13:48.720 --> 0:13:52.640
<v Speaker 3>I'm gonna tell him what you say, I recommend it.

0:13:52.679 --> 0:13:54.360
<v Speaker 3>By the way, I did recommend Lenovo.

0:13:54.720 --> 0:13:57.160
<v Speaker 1>Yeah, I think they're great. They have really nice keyboards too.

0:13:57.640 --> 0:14:00.680
<v Speaker 1>The other thing is do they need a laptop because

0:14:00.720 --> 0:14:02.280
<v Speaker 1>they're going to be paying more, Like an all in

0:14:02.400 --> 0:14:05.360
<v Speaker 1>one will be a much better system for the price.

0:14:06.360 --> 0:14:08.800
<v Speaker 3>I'll mention that I don't know, I think he wants

0:14:08.800 --> 0:14:10.600
<v Speaker 3>a laptop, but I'll tell them that.

0:14:10.520 --> 0:14:12.920
<v Speaker 1>I think people just default to laptop because they're like, oh,

0:14:12.920 --> 0:14:15.280
<v Speaker 1>it's a laptop. Everyone gets a laptop, but you're paying

0:14:15.280 --> 0:14:17.640
<v Speaker 1>a premium for that. The you know the fact that

0:14:17.679 --> 0:14:21.160
<v Speaker 1>it's much smaller parts in a much smaller frame. So

0:14:21.440 --> 0:14:24.720
<v Speaker 1>you I agree, you'll get better hard drive, you'll get

0:14:24.720 --> 0:14:27.600
<v Speaker 1>a larger hard drive, more ram uh you know, better

0:14:27.640 --> 0:14:29.600
<v Speaker 1>process or everything will be better on it on an

0:14:29.600 --> 0:14:31.080
<v Speaker 1>all in one, bigger.

0:14:30.800 --> 0:14:35.000
<v Speaker 3>Screen like the Lenovo keyboard. Is that is that one

0:14:35.040 --> 0:14:37.440
<v Speaker 3>of the criteria you you would emphasize.

0:14:38.320 --> 0:14:40.000
<v Speaker 1>Yeah, I think so. I think they probably have one

0:14:40.000 --> 0:14:42.360
<v Speaker 1>of the best keyboards out there, so I think they're

0:14:42.480 --> 0:14:44.480
<v Speaker 1>they're really good with that. The thing that I would

0:14:44.520 --> 0:14:46.520
<v Speaker 1>watch out for, and this is like the main problem

0:14:46.520 --> 0:14:49.240
<v Speaker 1>with all these Windows laptops is really the bloatwear. So

0:14:50.480 --> 0:14:53.240
<v Speaker 1>you know, if money was no object, the some of

0:14:53.240 --> 0:14:56.360
<v Speaker 1>the uh, you know, the nice surface computers from Microsoft

0:14:56.360 --> 0:14:59.320
<v Speaker 1>are really incredible, but they are they are pretty expensive.

0:14:59.360 --> 0:15:04.680
<v Speaker 1>I saw Drop recently on that, but you know, those

0:15:04.720 --> 0:15:06.520
<v Speaker 1>are a little bit more high end. So I'm not

0:15:06.560 --> 0:15:08.640
<v Speaker 1>really sure, but I think the Lenovo is good. But

0:15:08.640 --> 0:15:11.280
<v Speaker 1>i'd go to Costco see what they have there, and

0:15:11.800 --> 0:15:13.320
<v Speaker 1>you know, I'm sure they can call you and you

0:15:13.360 --> 0:15:15.360
<v Speaker 1>can help them decide between the two that they like

0:15:15.440 --> 0:15:17.440
<v Speaker 1>the best. But yeah, put your hands on the keyboard,

0:15:17.480 --> 0:15:19.880
<v Speaker 1>see what it feels like, look at the screen, and

0:15:20.000 --> 0:15:23.239
<v Speaker 1>I would recommend at this point at least eight gigabytes

0:15:23.240 --> 0:15:26.960
<v Speaker 1>of RAM sixteen is much better. And the hard drive

0:15:26.960 --> 0:15:29.480
<v Speaker 1>i'd probably say, you know, like a five twelve if

0:15:29.520 --> 0:15:31.800
<v Speaker 1>they're not doing anything, two fifty six will be fine.

0:15:31.840 --> 0:15:34.400
<v Speaker 1>But I think that, you know, the more you can get,

0:15:34.680 --> 0:15:39.320
<v Speaker 1>the better because it's going to last longer. Yes, all right, John,

0:15:39.360 --> 0:15:42.240
<v Speaker 1>thanks for the call today. Thank you all right, and

0:15:42.840 --> 0:15:45.200
<v Speaker 1>thanks thanks for helping people there at the Senior Center.

0:15:45.240 --> 0:15:48.120
<v Speaker 1>That's really that's you know, that's an incredible thing that

0:15:48.120 --> 0:15:51.480
<v Speaker 1>you're doing because people, you know, I see myself as

0:15:51.520 --> 0:15:54.640
<v Speaker 1>helping people with this show. That's my giving back. But

0:15:54.720 --> 0:15:56.760
<v Speaker 1>I love when people give back in ways, you know,

0:15:57.080 --> 0:15:59.800
<v Speaker 1>whatever that is for you. It's just always try to

0:15:59.800 --> 0:16:02.800
<v Speaker 1>give back in this world because people need it. Thanks

0:16:02.800 --> 0:16:04.520
<v Speaker 1>for the call today eighty to eight rich one on

0:16:04.600 --> 0:16:07.840
<v Speaker 1>one eighty eight seven four to two four one zero one.

0:16:07.920 --> 0:16:09.880
<v Speaker 1>So if you're an Apple user, you need to be

0:16:09.960 --> 0:16:13.480
<v Speaker 1>aware of this new thing. It's called MFA bombing. This

0:16:13.560 --> 0:16:17.000
<v Speaker 1>is a phishing attack. So scammers are exploiting a bug

0:16:17.480 --> 0:16:21.920
<v Speaker 1>in Apple's password reset system, which basically sends a bunch

0:16:21.960 --> 0:16:25.280
<v Speaker 1>of notifications to your phone that is saying, hey, do

0:16:25.280 --> 0:16:28.080
<v Speaker 1>you want to reset your password? And you might trip

0:16:28.160 --> 0:16:30.480
<v Speaker 1>up and actually say allow because you get so sick

0:16:30.480 --> 0:16:33.080
<v Speaker 1>of saying don't allow, and you might not even know

0:16:33.120 --> 0:16:36.120
<v Speaker 1>what's going on. So if you're on your iPhone and

0:16:36.200 --> 0:16:38.760
<v Speaker 1>you see a whole bunch of things that say do

0:16:38.760 --> 0:16:42.000
<v Speaker 1>you want to reset your password, definitely say don't allow

0:16:42.040 --> 0:16:43.560
<v Speaker 1>to every single one of those. But then the other

0:16:43.600 --> 0:16:46.800
<v Speaker 1>step is they call you during this attack and they say, hey,

0:16:47.080 --> 0:16:49.360
<v Speaker 1>we're Apple. We noticed there's an issue with your phone.

0:16:49.400 --> 0:16:51.520
<v Speaker 1>Can you tell us that one time code we just

0:16:51.520 --> 0:16:53.920
<v Speaker 1>texted you so we can help you out. And that's

0:16:54.000 --> 0:16:57.040
<v Speaker 1>the actual attack. Once they have that code, they can

0:16:57.080 --> 0:17:00.240
<v Speaker 1>take over your entire account. So there's not a fix

0:17:00.320 --> 0:17:02.880
<v Speaker 1>for this just yet until Apple changes their back end system,

0:17:02.920 --> 0:17:04.760
<v Speaker 1>but be aware of it. If you get a whole

0:17:04.800 --> 0:17:07.879
<v Speaker 1>bunch of notifications about changing your password, do not say allow,

0:17:08.280 --> 0:17:11.080
<v Speaker 1>and never ever give someone that one time code, especially

0:17:11.119 --> 0:17:14.600
<v Speaker 1>if they're calling you. You are listening to rich on Tech.

0:17:17.760 --> 0:17:20.680
<v Speaker 1>Welcome back to rich on Tech. Rich DeMuro here hanging

0:17:20.720 --> 0:17:24.280
<v Speaker 1>out with you, talking technology at triple eight Rich one

0:17:24.280 --> 0:17:28.320
<v Speaker 1>oh one. That's eight eight eight seven four two four

0:17:28.640 --> 0:17:31.840
<v Speaker 1>one zero one. If you have a question about technology,

0:17:32.000 --> 0:17:34.800
<v Speaker 1>give me a call. Get those questions in now. We've

0:17:34.800 --> 0:17:37.960
<v Speaker 1>been hearing a lot of news reports about home robberies

0:17:38.080 --> 0:17:41.560
<v Speaker 1>involving Wi Fi jammers. So the bad guys will get

0:17:41.600 --> 0:17:44.600
<v Speaker 1>a Wi Fi jammer, they will jam the signals of

0:17:44.680 --> 0:17:48.880
<v Speaker 1>the home security cameras, rendering them useless. During the robbery,

0:17:49.080 --> 0:17:51.480
<v Speaker 1>they take the stuff, they're in, they're out, and there's

0:17:51.520 --> 0:17:53.920
<v Speaker 1>no record of it. So I was a little confused

0:17:53.960 --> 0:17:56.720
<v Speaker 1>about how these jammers work, the legality of all of this,

0:17:56.960 --> 0:17:59.720
<v Speaker 1>and what we can do to protect ourselves. So to

0:17:59.720 --> 0:18:02.400
<v Speaker 1>answer for those questions, I rang up oh Met Abari,

0:18:02.760 --> 0:18:07.639
<v Speaker 1>Assistant professor in computer science and electrical Engineering at UCLA.

0:18:07.840 --> 0:18:09.920
<v Speaker 1>And since this all sounds like it's out of some

0:18:09.960 --> 0:18:13.240
<v Speaker 1>sort of dystopian sci fi movie, my first question is

0:18:13.640 --> 0:18:14.800
<v Speaker 1>can this really happen?

0:18:15.400 --> 0:18:20.040
<v Speaker 4>Unfortunately, yes, So the way whireless network is working, if

0:18:20.040 --> 0:18:22.960
<v Speaker 4>you have two devices and they want to communicate to

0:18:23.000 --> 0:18:26.600
<v Speaker 4>each other, there is you know, a spectrum which is

0:18:26.640 --> 0:18:30.960
<v Speaker 4>shared between everyone. So the one device sends the packet

0:18:31.080 --> 0:18:33.240
<v Speaker 4>or sends a message to another device.

0:18:33.840 --> 0:18:34.600
<v Speaker 2>Now, if a.

0:18:34.600 --> 0:18:39.120
<v Speaker 4>Tired person, let's say, attack it exactly with the same frequency,

0:18:39.320 --> 0:18:43.440
<v Speaker 4>generates a signal, it's gonna create interference for that communication.

0:18:43.560 --> 0:18:47.080
<v Speaker 4>It's exactly how we speak and we communicate like as

0:18:47.119 --> 0:18:49.760
<v Speaker 4>I'm speaking with you. You know, we can communicate to

0:18:49.800 --> 0:18:53.000
<v Speaker 4>each other. But if someone comes to very close to

0:18:53.080 --> 0:18:57.280
<v Speaker 4>us and creates a huge, you know, noise, a loud sound,

0:18:57.400 --> 0:18:59.520
<v Speaker 4>then we will not be able to communicate.

0:18:59.560 --> 0:19:01.360
<v Speaker 2>So it's gonna break or communication.

0:19:01.800 --> 0:19:04.840
<v Speaker 4>So it's exactly the same you know principal also in

0:19:04.880 --> 0:19:06.040
<v Speaker 4>wireless communication.

0:19:07.600 --> 0:19:09.960
<v Speaker 1>And are these easy to get a hold of? Can

0:19:09.960 --> 0:19:13.119
<v Speaker 1>the average consumer purchase one of these? And what's the

0:19:13.240 --> 0:19:14.960
<v Speaker 1>range on something like that? Yes?

0:19:15.240 --> 0:19:19.399
<v Speaker 4>So again unfortunately, yes, it's very easy to buy these devices.

0:19:19.440 --> 0:19:23.119
<v Speaker 4>In fact, even if they know a little bit technical stuff,

0:19:23.119 --> 0:19:26.760
<v Speaker 4>they can buy some devices which are called software defined

0:19:26.880 --> 0:19:30.080
<v Speaker 4>radios and they can program it themselves, so they can

0:19:30.200 --> 0:19:32.960
<v Speaker 4>transmit at any frequency anytime they want.

0:19:34.000 --> 0:19:35.600
<v Speaker 2>So what is the range?

0:19:36.600 --> 0:19:39.280
<v Speaker 4>There is no really you know limit on the range

0:19:39.400 --> 0:19:44.360
<v Speaker 4>because the higher the power they transmit, the limit of the.

0:19:44.400 --> 0:19:45.960
<v Speaker 2>Range is going to be long.

0:19:46.800 --> 0:19:51.639
<v Speaker 4>But for a typical device that these jammers work for

0:19:51.720 --> 0:19:55.360
<v Speaker 4>a typical one, it's just a matter of tens of meters.

0:19:55.920 --> 0:19:58.320
<v Speaker 4>But of course, again I want to say that these

0:19:58.359 --> 0:20:01.960
<v Speaker 4>tens of meters can be you know, extended to hundreds

0:20:02.000 --> 0:20:06.000
<v Speaker 4>of metairs if they use bigger antenna. The jummer basically

0:20:06.119 --> 0:20:10.439
<v Speaker 4>use bigger antenna, or if they transmit higher power, it

0:20:10.520 --> 0:20:14.400
<v Speaker 4>can extend that tens of meters two hundreds of meteris now.

0:20:14.560 --> 0:20:18.320
<v Speaker 1>Wireless security cameras and wireless security systems are very common

0:20:18.400 --> 0:20:23.000
<v Speaker 1>in households these days. Are those disruptible with something that

0:20:23.359 --> 0:20:24.600
<v Speaker 1>some person.

0:20:24.280 --> 0:20:28.199
<v Speaker 4>Could have, Yes, they are, but some of them are

0:20:28.359 --> 0:20:33.800
<v Speaker 4>smarter that they can detect it. So yes, So if

0:20:33.880 --> 0:20:36.639
<v Speaker 4>they have a security camera or a sensor which is

0:20:36.680 --> 0:20:39.679
<v Speaker 4>working on based on Wi Fi, of course you know,

0:20:39.760 --> 0:20:42.320
<v Speaker 4>the attacker if it gets closed, they can generate a

0:20:42.400 --> 0:20:46.080
<v Speaker 4>jammer signal and as a result, the security camera would

0:20:46.119 --> 0:20:48.639
<v Speaker 4>not be able to communicate to their base, say station

0:20:48.840 --> 0:20:52.080
<v Speaker 4>or a Wi Fi router, so it just disconnects the communication.

0:20:52.920 --> 0:20:58.360
<v Speaker 4>Some of the security cameras today's are smarter, so whenever

0:20:58.480 --> 0:21:02.359
<v Speaker 4>they detect you know, unexpected behaviors such as the jamming,

0:21:02.400 --> 0:21:05.399
<v Speaker 4>et cetera, then they might notify the user you know,

0:21:05.560 --> 0:21:07.280
<v Speaker 4>the connection has lost, et cetera.

0:21:07.359 --> 0:21:09.359
<v Speaker 2>But not all security cameras.

0:21:09.480 --> 0:21:11.560
<v Speaker 1>And what are some of the ways that people might

0:21:11.600 --> 0:21:14.119
<v Speaker 1>be able to detect that this happened to them? Is

0:21:14.160 --> 0:21:16.959
<v Speaker 1>your is your security camera footage just gibberish or your

0:21:17.000 --> 0:21:19.639
<v Speaker 1>security camera doesn't work? And is there any way to

0:21:19.680 --> 0:21:20.800
<v Speaker 1>protect yourself?

0:21:21.280 --> 0:21:21.600
<v Speaker 2>Yes?

0:21:21.960 --> 0:21:24.640
<v Speaker 4>I think to answer your fair question, yes, So if

0:21:24.680 --> 0:21:27.359
<v Speaker 4>you check your security camera and you see there is

0:21:27.400 --> 0:21:31.360
<v Speaker 4>no connection, sometimes it can be for a few seconds,

0:21:31.359 --> 0:21:33.280
<v Speaker 4>you know, the network connection is lost.

0:21:33.280 --> 0:21:34.040
<v Speaker 2>That's normal.

0:21:34.359 --> 0:21:36.760
<v Speaker 4>But if you look at your security camera and it's

0:21:36.800 --> 0:21:39.159
<v Speaker 4>more than you know, tens of seconds or a minute,

0:21:39.200 --> 0:21:41.639
<v Speaker 4>and you don't see the camera working, there is a

0:21:41.680 --> 0:21:44.760
<v Speaker 4>possibility that the connection got lost because of the gamer

0:21:44.760 --> 0:21:48.119
<v Speaker 4>et cetera. So I would say just monitoring is the

0:21:48.119 --> 0:21:51.560
<v Speaker 4>best way, and that's exactly what some of the more

0:21:51.680 --> 0:21:55.720
<v Speaker 4>modern you know, wireless Wi Fi based camera does it.

0:21:55.880 --> 0:21:59.040
<v Speaker 4>So they monitor the connectivity and if they see very

0:21:59.119 --> 0:22:03.000
<v Speaker 4>unexpected behavior, they let the user know and they notify that.

0:22:03.560 --> 0:22:06.960
<v Speaker 4>Now to answer your second question, what's the best way

0:22:07.440 --> 0:22:10.520
<v Speaker 4>to avoid these type of things, I think as much

0:22:10.520 --> 0:22:13.040
<v Speaker 4>as possible, rely on the wired camera.

0:22:13.240 --> 0:22:16.520
<v Speaker 2>And when I say wire it in terms of two aspects.

0:22:16.520 --> 0:22:20.240
<v Speaker 4>You know, when you use these wireless cameras, they use

0:22:20.320 --> 0:22:22.880
<v Speaker 4>Wi Fi for connectivity and some of them they are

0:22:22.920 --> 0:22:26.720
<v Speaker 4>battery powered. So both of these are not ideal, and

0:22:26.760 --> 0:22:29.840
<v Speaker 4>I will explain why not ideal. So ideally you want

0:22:29.840 --> 0:22:33.159
<v Speaker 4>the security camera that use wire for the data and

0:22:33.240 --> 0:22:37.080
<v Speaker 4>also it's used wire for powering. God, if that's not

0:22:37.200 --> 0:22:40.840
<v Speaker 4>the option, then maybe rely on the battery or rely

0:22:41.000 --> 0:22:44.640
<v Speaker 4>on the Wi Fi. And why I'm saying even relying

0:22:44.680 --> 0:22:47.240
<v Speaker 4>on the battery is not ideal because some of the

0:22:47.320 --> 0:22:51.440
<v Speaker 4>recent research, including my group, has shown that the attack

0:22:51.480 --> 0:22:55.680
<v Speaker 4>here can send some you know, fake package to Wi

0:22:55.680 --> 0:23:00.320
<v Speaker 4>Fi based camera, and these Wi Fi based camera start

0:23:00.400 --> 0:23:04.360
<v Speaker 4>consuming their power or they are start consuming the battery

0:23:04.520 --> 0:23:07.720
<v Speaker 4>much faster than the issue. So we have shown that

0:23:07.840 --> 0:23:11.160
<v Speaker 4>for example, the attack here from hundred meters far from

0:23:11.200 --> 0:23:15.480
<v Speaker 4>your home, it can kill the security camera, which its

0:23:15.560 --> 0:23:18.480
<v Speaker 4>battery is supposed to be six months all the way

0:23:18.520 --> 0:23:21.960
<v Speaker 4>to a few hours. So imagine you charge the battery

0:23:22.000 --> 0:23:25.040
<v Speaker 4>of your security camera for six months and you go

0:23:25.119 --> 0:23:27.840
<v Speaker 4>on a trip for two weeks or three weeks, and

0:23:27.880 --> 0:23:30.320
<v Speaker 4>the attacker can get close to your house and kill

0:23:30.359 --> 0:23:32.040
<v Speaker 4>the battery in a few hours.

0:23:32.080 --> 0:23:35.280
<v Speaker 2>So this is just a disaster, but unfortunately possible.

0:23:35.760 --> 0:23:38.720
<v Speaker 4>So that's why I'm saying, ideally you want to avoid battery.

0:23:38.880 --> 0:23:41.479
<v Speaker 4>Ideally you want to avoid wireless and rely on the

0:23:41.480 --> 0:23:44.600
<v Speaker 4>wire but if it's not possible, then try to buy

0:23:45.119 --> 0:23:49.199
<v Speaker 4>those wireless cameras that they have more security features so

0:23:49.240 --> 0:23:52.640
<v Speaker 4>they can detect unexpected behavior et sech.

0:23:53.119 --> 0:23:54.719
<v Speaker 1>Why do you think all of a sudden we're starting

0:23:54.760 --> 0:23:58.119
<v Speaker 1>to see this this gammer or situation or has this

0:23:58.160 --> 0:23:59.080
<v Speaker 1>always been going on?

0:23:59.600 --> 0:24:00.439
<v Speaker 2>I think it has.

0:24:00.400 --> 0:24:02.879
<v Speaker 4>Always been going on, But the problem is that we

0:24:02.960 --> 0:24:06.240
<v Speaker 4>are relying more and more on the technology in today's life.

0:24:06.320 --> 0:24:08.320
<v Speaker 2>Or if you look at towday's when.

0:24:08.119 --> 0:24:11.359
<v Speaker 4>I walk in my neighborhood, there are so many cameras

0:24:11.440 --> 0:24:15.360
<v Speaker 4>right almost every house they have multiple cameras. Ten years ago,

0:24:15.400 --> 0:24:18.000
<v Speaker 4>fifteen years ago, we didn't have this technology is such

0:24:18.000 --> 0:24:20.720
<v Speaker 4>a low cost. On one hand, it's amazing because we

0:24:20.800 --> 0:24:24.399
<v Speaker 4>have this technology, you know, in such a low cost,

0:24:24.440 --> 0:24:27.320
<v Speaker 4>so everyone can afford it. But on the other hand,

0:24:27.359 --> 0:24:30.280
<v Speaker 4>you know, whenever we get a technology and we're all excited,

0:24:30.720 --> 0:24:33.040
<v Speaker 4>you know there are also a problem with it that

0:24:33.080 --> 0:24:36.560
<v Speaker 4>we need to fix it, such as security, privacy, etceter.

0:24:36.680 --> 0:24:38.960
<v Speaker 1>Is it illegal to have a jammer or to use

0:24:39.000 --> 0:24:40.080
<v Speaker 1>a jammer.

0:24:40.280 --> 0:24:43.840
<v Speaker 4>So I'm not sure about the owning it, but definitely

0:24:43.920 --> 0:24:47.760
<v Speaker 4>created jamming signal is not legal. So it's illegal to

0:24:47.840 --> 0:24:52.560
<v Speaker 4>create a jammer signal, but at owning it. As I said,

0:24:52.600 --> 0:24:56.199
<v Speaker 4>you know, you can just buy a software defined radio.

0:24:56.280 --> 0:24:59.560
<v Speaker 4>It's legal to buy a software defined radio. Of course

0:24:59.600 --> 0:25:03.040
<v Speaker 4>many use it for good applications, but of course you

0:25:03.040 --> 0:25:06.520
<v Speaker 4>know if someone uses for jammer, the jamming itself is

0:25:06.560 --> 0:25:10.919
<v Speaker 4>the illegal. The technology is you know, wireless technology. We

0:25:11.000 --> 0:25:14.080
<v Speaker 4>rely more and more every day on it. So the

0:25:14.160 --> 0:25:16.960
<v Speaker 4>concept of Internet of things, everything is going to be

0:25:17.080 --> 0:25:20.960
<v Speaker 4>connected together right to the Internet, and of course this

0:25:21.080 --> 0:25:23.600
<v Speaker 4>is security camera, all the sensors in our.

0:25:23.560 --> 0:25:26.840
<v Speaker 2>Free each TV, et cetera. So which is very exciting.

0:25:26.880 --> 0:25:29.879
<v Speaker 4>All of these applications are very exciting and the price

0:25:29.960 --> 0:25:32.880
<v Speaker 4>is getting lower and lower so we all can afford it.

0:25:33.200 --> 0:25:35.919
<v Speaker 4>But unfortunately this is coming at the cost, so we

0:25:36.040 --> 0:25:39.000
<v Speaker 4>need to be more careful as a user when we

0:25:39.040 --> 0:25:42.680
<v Speaker 4>are using this technology and also pay more attention when

0:25:42.680 --> 0:25:45.960
<v Speaker 4>we buy them, of course, not just look at just

0:25:46.040 --> 0:25:48.560
<v Speaker 4>the price. As I said, look at the feature of that.

0:25:48.680 --> 0:25:52.400
<v Speaker 4>You know, the technology that you buying. Are they enabling

0:25:52.480 --> 0:25:57.600
<v Speaker 4>some privacy and security et cetera behind because of course,

0:25:57.640 --> 0:26:00.320
<v Speaker 4>you know, to reduce the costs some of them actually

0:26:00.400 --> 0:26:04.120
<v Speaker 4>and may cut this security or privacy of those devices.

0:26:04.600 --> 0:26:07.160
<v Speaker 4>And we might just be so excited that we don't

0:26:07.200 --> 0:26:09.720
<v Speaker 4>look at those features. But I think it's very important

0:26:09.760 --> 0:26:13.640
<v Speaker 4>to pay attention to those features, not just the technology itself,

0:26:13.720 --> 0:26:15.960
<v Speaker 4>that the application that it's enable.

0:26:16.200 --> 0:26:19.800
<v Speaker 1>Once again, my thanks to Ohmed Abari, Assistant Professor in

0:26:19.880 --> 0:26:24.040
<v Speaker 1>Computer Science and Electrical Engineering at UCLA. My name is

0:26:24.119 --> 0:26:27.000
<v Speaker 1>rich Damuro, and you are listening to rich on Tech.

0:26:27.280 --> 0:26:30.120
<v Speaker 1>Get those calls in now triple eight rich one oh

0:26:30.160 --> 0:26:32.840
<v Speaker 1>one eight eight eight seven four to two.

0:26:33.119 --> 0:26:34.720
<v Speaker 3>Four one zero one.

0:26:34.800 --> 0:26:42.760
<v Speaker 1>Coming up next we'll hear from you. Welcome back to

0:26:43.080 --> 0:26:46.439
<v Speaker 1>rich on Tech. Rich de Muro here at triple A

0:26:46.840 --> 0:26:50.080
<v Speaker 1>rich one oh one. That's eight eight eight seven four

0:26:50.160 --> 0:26:54.000
<v Speaker 1>to two four one zero one. Let's go to Pat

0:26:54.040 --> 0:26:56.640
<v Speaker 1>in Laguna Hills, California. Pat, you're on with Rich.

0:26:57.760 --> 0:27:02.399
<v Speaker 5>Hi. I have a question. You said there was a

0:27:02.520 --> 0:27:06.560
<v Speaker 5>storage for a Gmail much more than what I have.

0:27:07.040 --> 0:27:09.359
<v Speaker 5>I went down to the bottom of my Gmail and

0:27:09.400 --> 0:27:13.800
<v Speaker 5>I have fifteen milligrams yeah, right, gigabytes?

0:27:14.359 --> 0:27:17.920
<v Speaker 1>Yeah, fifteen gigabytes. Yeah, that's so they've increased the storage

0:27:17.960 --> 0:27:20.639
<v Speaker 1>from one gigabyte to fifteen at this point, So that

0:27:20.760 --> 0:27:22.160
<v Speaker 1>is the standard that you get.

0:27:22.320 --> 0:27:26.240
<v Speaker 5>Oh you said one gigabyte. Oh, I confuse. All right,

0:27:26.359 --> 0:27:28.959
<v Speaker 5>Well I have another question anyway? Could I ask you

0:27:29.040 --> 0:27:31.720
<v Speaker 5>how I can get out of I signed up a

0:27:31.800 --> 0:27:39.480
<v Speaker 5>Facebook years ago and I under a full identity, but.

0:27:39.680 --> 0:27:42.640
<v Speaker 1>I had are you hiding it? The law?

0:27:44.480 --> 0:27:48.399
<v Speaker 5>I was scared? But now I can get in at

0:27:49.080 --> 0:27:53.359
<v Speaker 5>myself because I used the Gmail account I have.

0:27:54.600 --> 0:27:57.199
<v Speaker 1>Oh I see, so it's linked to that other the

0:27:57.240 --> 0:27:57.800
<v Speaker 1>false idea.

0:27:57.960 --> 0:27:59.840
<v Speaker 5>Yeah, and they won't let me out.

0:28:00.359 --> 0:28:03.240
<v Speaker 1>M okay, well there's a website that might be So

0:28:03.480 --> 0:28:07.080
<v Speaker 1>it sounds like, well two things have you tried getting

0:28:07.080 --> 0:28:10.280
<v Speaker 1>in touch with like Facebook? Uh, you know, support and

0:28:10.359 --> 0:28:12.320
<v Speaker 1>asking them if you can switch? You want to switch

0:28:12.359 --> 0:28:16.600
<v Speaker 1>all of your identity on there, like your name and everything. Yeah,

0:28:16.640 --> 0:28:20.960
<v Speaker 1>that might be tough. I think the best the best

0:28:20.960 --> 0:28:22.960
<v Speaker 1>way to do it is to try to delete the

0:28:23.480 --> 0:28:24.600
<v Speaker 1>account completely.

0:28:24.960 --> 0:28:27.280
<v Speaker 5>Oh I tried, I tried everything.

0:28:27.440 --> 0:28:29.320
<v Speaker 1>Yeah, and what so what happens when you try to do.

0:28:29.440 --> 0:28:32.200
<v Speaker 5>I've been working on this on and off for years.

0:28:31.880 --> 0:28:33.000
<v Speaker 1>For years.

0:28:34.160 --> 0:28:37.240
<v Speaker 5>Yeah, nobody seems to know how well.

0:28:37.359 --> 0:28:39.000
<v Speaker 6>I mean, I just figured idea.

0:28:39.400 --> 0:28:41.200
<v Speaker 1>What you mean, you've been working so what you're spending

0:28:41.200 --> 0:28:43.360
<v Speaker 1>like eight hours a day just like trying to figure

0:28:43.400 --> 0:28:43.720
<v Speaker 1>this out.

0:28:43.880 --> 0:28:46.360
<v Speaker 5>Well no, no, no, when I when I think of it,

0:28:46.560 --> 0:28:49.760
<v Speaker 5>just like I think of it, you know, well when

0:28:50.000 --> 0:28:52.440
<v Speaker 5>when I think of it. Yeah, okay, Well then comes

0:28:52.520 --> 0:28:53.560
<v Speaker 5>up and you keep going.

0:28:53.760 --> 0:28:56.920
<v Speaker 1>If you go to the website, just delete me dot

0:28:57.120 --> 0:29:00.400
<v Speaker 1>x y z and you type in Facebook.

0:29:00.000 --> 0:29:04.440
<v Speaker 5>Okay, delete me xyz xyz.

0:29:04.640 --> 0:29:07.680
<v Speaker 1>Okay. This is a directory of direct links to delete

0:29:07.680 --> 0:29:10.600
<v Speaker 1>your account from various services and Facebook. You search for

0:29:10.680 --> 0:29:14.080
<v Speaker 1>that and then you click the link, and if you're

0:29:14.120 --> 0:29:18.520
<v Speaker 1>logged into this fake Facebook account, it will say permanently

0:29:18.720 --> 0:29:22.760
<v Speaker 1>delete your Facebook account, and so you can you can

0:29:22.800 --> 0:29:25.520
<v Speaker 1>go through and do that. And now here's the thing.

0:29:25.840 --> 0:29:31.400
<v Speaker 1>I don't know if Facebook will kind of keep the

0:29:31.680 --> 0:29:33.960
<v Speaker 1>email address like where I don't know if if it

0:29:34.040 --> 0:29:36.240
<v Speaker 1>dumps it out of the system immediately, or if it's

0:29:36.280 --> 0:29:39.120
<v Speaker 1>going to keep the email address kind of where you

0:29:39.160 --> 0:29:40.120
<v Speaker 1>can't re sign up.

0:29:40.160 --> 0:29:45.239
<v Speaker 5>That's the problem. That's why I won't do it. You know,

0:29:46.080 --> 0:29:50.520
<v Speaker 5>I'm well because if I can't keep the same email address,

0:29:50.960 --> 0:29:51.760
<v Speaker 5>I'm in trouble.

0:29:52.240 --> 0:29:54.760
<v Speaker 1>You know. Well, I think you delete it and see

0:29:54.800 --> 0:29:58.720
<v Speaker 1>what happens, and then once okay, so after thirty days,

0:29:58.760 --> 0:30:01.760
<v Speaker 1>all your information will be permanently deleted. It may take

0:30:01.880 --> 0:30:06.000
<v Speaker 1>ninety days for a full deletion. But I think once

0:30:06.040 --> 0:30:09.440
<v Speaker 1>your email is once you're deleted, you hopefully should be

0:30:09.440 --> 0:30:11.480
<v Speaker 1>able to sign up with that same email. And the

0:30:11.520 --> 0:30:13.320
<v Speaker 1>thing is, if you're using this account, I mean, are

0:30:13.320 --> 0:30:14.560
<v Speaker 1>you using this account or are you not?

0:30:16.400 --> 0:30:19.000
<v Speaker 5>Well, I try and get in to see other people,

0:30:19.200 --> 0:30:21.960
<v Speaker 5>and I would like to really really use it on

0:30:22.480 --> 0:30:26.440
<v Speaker 5>a specific site. Now, well, I mean connect with these people.

0:30:26.520 --> 0:30:28.520
<v Speaker 1>And you don't have a secondary email address you can

0:30:28.600 --> 0:30:29.360
<v Speaker 1>use to sign up.

0:30:30.480 --> 0:30:35.040
<v Speaker 5>No, I use my Cox email address, the service provider,

0:30:35.280 --> 0:30:40.840
<v Speaker 5>the Internet service provider email. I never set up another one. Well,

0:30:40.840 --> 0:30:44.800
<v Speaker 5>when you set up a second email, it refers to you.

0:30:45.240 --> 0:30:47.680
<v Speaker 1>It's not I thought you at Gmail.

0:30:49.400 --> 0:30:52.600
<v Speaker 5>Gmail. Yeah, if I used a different address, it will

0:30:52.600 --> 0:30:54.160
<v Speaker 5>come back to me anyway.

0:30:54.360 --> 0:30:57.880
<v Speaker 1>Right, No, So I think you just sign up, Okay,

0:30:57.920 --> 0:31:01.880
<v Speaker 1>So go into the Facebook account whatever the account is

0:31:01.880 --> 0:31:05.160
<v Speaker 1>that you know, the fake one, whatever email address that's

0:31:05.200 --> 0:31:07.200
<v Speaker 1>from just delete it and now use your other It

0:31:07.200 --> 0:31:09.800
<v Speaker 1>sounds like you have a Gmail address and a Cox

0:31:09.840 --> 0:31:12.600
<v Speaker 1>email address, so I would use one of those is

0:31:12.600 --> 0:31:14.880
<v Speaker 1>linked to your Facebook. The other one is open, So

0:31:15.480 --> 0:31:17.840
<v Speaker 1>whatever one's not on your fake account, use the other

0:31:17.880 --> 0:31:19.720
<v Speaker 1>one to do it. But I think you delete that

0:31:19.760 --> 0:31:21.960
<v Speaker 1>fake account, get rid of it. You might have to

0:31:22.000 --> 0:31:24.120
<v Speaker 1>wait the thirty days and then you can actually go

0:31:24.200 --> 0:31:26.480
<v Speaker 1>in and sign up for a new account. But I

0:31:26.520 --> 0:31:29.840
<v Speaker 1>have a feeling Facebook's computers are pretty savvy and they're

0:31:29.880 --> 0:31:33.360
<v Speaker 1>probably gonna take a closer look when you're trying to

0:31:33.400 --> 0:31:35.440
<v Speaker 1>sign in with the same email address, because I have

0:31:35.480 --> 0:31:37.880
<v Speaker 1>a feeling they don't really get that out of their

0:31:37.880 --> 0:31:41.400
<v Speaker 1>system completely. But Pat, thanks for the question today from

0:31:41.600 --> 0:31:48.360
<v Speaker 1>Laguna Hills, California. Let's go to Brian in Upland. Brian,

0:31:48.400 --> 0:31:52.400
<v Speaker 1>you're on with Rich. Hello, Brian are you there?

0:31:53.160 --> 0:31:53.320
<v Speaker 5>Yes?

0:31:53.520 --> 0:31:57.520
<v Speaker 7>Yes, Hi, Rich, Hey question. Oh yeah, I got a

0:31:58.440 --> 0:32:02.320
<v Speaker 7>clicking in a burg. It just popped up and it's

0:32:02.400 --> 0:32:05.720
<v Speaker 7>you know, the recording say you've been they've taken over

0:32:05.800 --> 0:32:08.720
<v Speaker 7>your computer. So I just turned it off. I set

0:32:08.760 --> 0:32:13.040
<v Speaker 7>it out, and then I called Norton and they said, okay,

0:32:13.040 --> 0:32:16.000
<v Speaker 7>turn it on, and they wanted to take over my computer.

0:32:16.200 --> 0:32:18.360
<v Speaker 7>They gave me, set me a password so I can

0:32:18.440 --> 0:32:22.320
<v Speaker 7>let them get in there and take over. I just

0:32:22.520 --> 0:32:25.240
<v Speaker 7>I was I'm a little skeptical because it happened before,

0:32:25.760 --> 0:32:28.320
<v Speaker 7>like a couple of years ago in and they just said,

0:32:28.400 --> 0:32:31.120
<v Speaker 7>go in and chear up, hit the gear up the history,

0:32:31.560 --> 0:32:32.280
<v Speaker 7>and you should be.

0:32:32.240 --> 0:32:35.400
<v Speaker 1>Okay, Yeah, I think here's what happened. How did you

0:32:35.440 --> 0:32:37.920
<v Speaker 1>find the phone number to call for Norton? Well, I

0:32:37.960 --> 0:32:41.880
<v Speaker 1>got on a different computer and you searched. Yeah, and

0:32:41.920 --> 0:32:44.720
<v Speaker 1>that's that's the actual scam right there. So do not

0:32:44.880 --> 0:32:48.320
<v Speaker 1>let someone take over your computer. That is the actual scam.

0:32:48.520 --> 0:32:52.320
<v Speaker 1>That's what I Yeah, you're you're good for thinking that, Brian,

0:32:52.360 --> 0:32:56.360
<v Speaker 1>because you came really close to the edge there, and

0:32:57.040 --> 0:33:01.320
<v Speaker 1>it's I'm glad that you're you're good. Sense got a

0:33:01.360 --> 0:33:03.600
<v Speaker 1>hold of you because that could have been really bad.

0:33:03.680 --> 0:33:05.960
<v Speaker 1>So here's the thing you This is a classic tech

0:33:06.000 --> 0:33:09.920
<v Speaker 1>support scam. The tech support scam happens like this. You

0:33:09.960 --> 0:33:13.400
<v Speaker 1>are just on your computer, you are on the web,

0:33:13.520 --> 0:33:16.239
<v Speaker 1>and next thing you know, your computer says, hey, we

0:33:16.360 --> 0:33:19.600
<v Speaker 1>notice some suspicious activity, or your identity is being used

0:33:19.640 --> 0:33:22.360
<v Speaker 1>in a different place, or the FBI is watching a

0:33:22.400 --> 0:33:25.360
<v Speaker 1>million there's a million ways that this can happen. A

0:33:25.360 --> 0:33:27.840
<v Speaker 1>lot of times it actually comes through malvertizing. So they

0:33:27.880 --> 0:33:31.840
<v Speaker 1>will buy advertising, and they will do this so quickly

0:33:32.200 --> 0:33:34.040
<v Speaker 1>that they are able to get that message on your

0:33:34.040 --> 0:33:37.400
<v Speaker 1>computer before the Google or the whatever advertising system they're

0:33:37.480 --> 0:33:40.240
<v Speaker 1>using picks up on what they're doing. So this will

0:33:40.240 --> 0:33:43.760
<v Speaker 1>blast a computer. People get scared. It says do not

0:33:43.840 --> 0:33:46.640
<v Speaker 1>do anything. It takes over your screen. So a lot

0:33:46.680 --> 0:33:48.680
<v Speaker 1>of people don't really understand how to get out of that.

0:33:48.680 --> 0:33:50.440
<v Speaker 1>They don't know how to like close out that app

0:33:50.840 --> 0:33:53.800
<v Speaker 1>or you know, close out their browser. Their computer might

0:33:53.840 --> 0:33:56.640
<v Speaker 1>even make a loud sound and it might say hey

0:33:56.680 --> 0:33:59.040
<v Speaker 1>in five four three two one, you know whatever, and

0:33:59.080 --> 0:34:01.120
<v Speaker 1>people get really really scared. And so what they do

0:34:01.200 --> 0:34:03.520
<v Speaker 1>is exactly what you did. They either call the phone

0:34:03.600 --> 0:34:05.840
<v Speaker 1>number on the screen, which you had the good sense

0:34:05.880 --> 0:34:08.399
<v Speaker 1>not to do, but then they say, oh, I'm gonna

0:34:08.440 --> 0:34:10.279
<v Speaker 1>be smarter. I'm actually going to Google for a phone

0:34:10.320 --> 0:34:13.680
<v Speaker 1>number for you know, Microsoft support or for Norton support,

0:34:13.680 --> 0:34:16.600
<v Speaker 1>and you google, and next thing you know, you're calling

0:34:16.600 --> 0:34:19.120
<v Speaker 1>a number that these scam artists have purchased on the

0:34:19.160 --> 0:34:22.799
<v Speaker 1>lot on the web, and that's a scam. And when

0:34:22.840 --> 0:34:25.200
<v Speaker 1>you call them, they say, hey, Uh, here, we're gonna

0:34:25.239 --> 0:34:27.000
<v Speaker 1>we're gonna help you out. Tell me what the message

0:34:27.040 --> 0:34:29.040
<v Speaker 1>code is, tell me what the number is on your screen,

0:34:29.520 --> 0:34:32.880
<v Speaker 1>and uh, download this software. Go to this website, download

0:34:32.880 --> 0:34:35.960
<v Speaker 1>this software, install it on your computer, and it's remote

0:34:35.960 --> 0:34:38.760
<v Speaker 1>remote access software, and we're gonna take over your computer

0:34:38.880 --> 0:34:41.920
<v Speaker 1>to help you out. Do not let anyone do that

0:34:42.000 --> 0:34:44.640
<v Speaker 1>unless it's a trusted friend that you know. Do not

0:34:44.800 --> 0:34:47.800
<v Speaker 1>let a random tech support person take over your computer

0:34:47.920 --> 0:34:51.800
<v Speaker 1>that you're calling. And so the thing to know about

0:34:51.800 --> 0:34:55.800
<v Speaker 1>this is that it happens a lot. It happens a lot.

0:34:56.000 --> 0:34:58.560
<v Speaker 1>And the thing that you need to do, like you said,

0:34:58.719 --> 0:35:00.960
<v Speaker 1>is just just if if you can't figure out how

0:35:00.960 --> 0:35:03.520
<v Speaker 1>to close out the app on your computer or on

0:35:03.560 --> 0:35:06.759
<v Speaker 1>your phone, just go ahead and restart your device so

0:35:06.880 --> 0:35:08.360
<v Speaker 1>you can pull the plug out of the wall, you

0:35:08.400 --> 0:35:10.279
<v Speaker 1>can press the power button, whatever you need to do.

0:35:10.840 --> 0:35:13.319
<v Speaker 1>But just get your computer in a place where it

0:35:13.400 --> 0:35:16.120
<v Speaker 1>gets away from that screen. And then when you open

0:35:16.200 --> 0:35:18.319
<v Speaker 1>up your web browser again, because you might still be

0:35:18.360 --> 0:35:20.200
<v Speaker 1>on that page because it's going to try to load

0:35:20.239 --> 0:35:23.560
<v Speaker 1>those tabs again, when your web browser says, hey, we

0:35:23.680 --> 0:35:27.080
<v Speaker 1>recovered from a you know, a bad shutdown. Would you

0:35:27.120 --> 0:35:30.000
<v Speaker 1>like us to reopen these tabs, say no, and then

0:35:30.200 --> 0:35:34.759
<v Speaker 1>go into your browsing settings and clear browsing data, and

0:35:34.800 --> 0:35:37.240
<v Speaker 1>that will help get rid of any of this stuff

0:35:37.239 --> 0:35:39.040
<v Speaker 1>that they might have put on your system in the

0:35:39.160 --> 0:35:42.439
<v Speaker 1>history that may causes to pop up again. It's called

0:35:42.480 --> 0:35:45.920
<v Speaker 1>the tech support scam. It is a classic, classic scam

0:35:46.239 --> 0:35:49.360
<v Speaker 1>and still people fall for it every single day of

0:35:49.400 --> 0:35:52.040
<v Speaker 1>the week. Thanks for the call. Eighty to eight rich

0:35:52.160 --> 0:35:56.879
<v Speaker 1>one O one eight seven four to two four one

0:35:57.080 --> 0:36:00.280
<v Speaker 1>zero one. More rich on Tech, come in your way, hey,

0:36:00.680 --> 0:36:05.759
<v Speaker 1>right after this. Welcome back to rich on Tech. Rich

0:36:05.800 --> 0:36:09.880
<v Speaker 1>DeMuro here hanging out with you, talking technology at Triple

0:36:09.920 --> 0:36:13.000
<v Speaker 1>eight rich one on one eight eight eight seven four

0:36:12.960 --> 0:36:17.000
<v Speaker 1>to two four one zero one. Coming up on the show,

0:36:17.040 --> 0:36:20.280
<v Speaker 1>we're going to talk about how Instagram is limiting political

0:36:20.320 --> 0:36:22.719
<v Speaker 1>content by default and how you can change that if

0:36:22.719 --> 0:36:27.720
<v Speaker 1>you want to UH Florida Social Media band for minors

0:36:27.800 --> 0:36:31.400
<v Speaker 1>under fourteen. We'll talk about that Google Maps has a

0:36:31.440 --> 0:36:34.280
<v Speaker 1>new feature to UH just in time for summer travel,

0:36:34.280 --> 0:36:36.399
<v Speaker 1>and I already showed up on my phone. It's really cool.

0:36:36.440 --> 0:36:38.879
<v Speaker 1>I'll tell you about that in a moment. Plus this hour,

0:36:38.960 --> 0:36:42.840
<v Speaker 1>we've got Amazon's chief medical officer, doctor Vin Gupta. He

0:36:43.000 --> 0:36:46.640
<v Speaker 1>is going to discuss Amazon pharmacies new same day delivery

0:36:46.680 --> 0:36:49.319
<v Speaker 1>in New York and LA and how AI is helping

0:36:49.400 --> 0:36:53.320
<v Speaker 1>them deliver medications faster. So we got a full show

0:36:53.640 --> 0:36:56.040
<v Speaker 1>plus you at eighty to eight Rich One on one

0:36:56.960 --> 0:37:01.080
<v Speaker 1>website for the show is rich on tech dot TV.

0:37:01.719 --> 0:37:03.799
<v Speaker 1>Once you're there, you can find the email link to

0:37:04.120 --> 0:37:05.640
<v Speaker 1>send me a message if you want to get in

0:37:05.640 --> 0:37:08.200
<v Speaker 1>the feedback segment, which is at the end of the show.

0:37:08.600 --> 0:37:11.319
<v Speaker 1>My kid asked me, He said, Dad, what's feedback? And

0:37:11.360 --> 0:37:13.880
<v Speaker 1>I said, well, it's a combination of feedback and the

0:37:13.920 --> 0:37:15.800
<v Speaker 1>mail bag. And of course he doesn't even know what

0:37:15.840 --> 0:37:18.520
<v Speaker 1>a mail bag is, because you know, we don't have

0:37:18.600 --> 0:37:21.359
<v Speaker 1>them anymore. I mean, I guess they still do. Let's

0:37:21.360 --> 0:37:27.719
<v Speaker 1>go to Jeff in Muriata, California. Jeff, you're on with Rich. Hey.

0:37:27.840 --> 0:37:30.799
<v Speaker 8>Rich, So I have a problem and it's two bold

0:37:30.920 --> 0:37:36.600
<v Speaker 8>and it's with Carbonite. I got disappointed with Carbonite originally

0:37:37.760 --> 0:37:45.000
<v Speaker 8>because it seems like they copy things over and over

0:37:45.280 --> 0:37:48.120
<v Speaker 8>in their system, where you have the same files over

0:37:48.160 --> 0:37:55.040
<v Speaker 8>and over again. When you have backup, I can't and

0:37:55.480 --> 0:37:58.799
<v Speaker 8>I can't like filter it so that I can get

0:37:58.880 --> 0:38:01.840
<v Speaker 8>rid of the duplicate files, so that was the first problem.

0:38:01.880 --> 0:38:06.080
<v Speaker 8>And then the second problem is they charge so much money.

0:38:06.560 --> 0:38:09.480
<v Speaker 8>My wife is saying an incredible amount to save all

0:38:09.520 --> 0:38:13.000
<v Speaker 8>of this extra information, which is much of it duplicated,

0:38:13.440 --> 0:38:16.759
<v Speaker 8>and it's so hard to find the duplication to delete them.

0:38:17.400 --> 0:38:19.560
<v Speaker 8>And now we're paying hundreds of dollars a year to

0:38:19.680 --> 0:38:23.480
<v Speaker 8>carbonite and it's so incredibly slow, and I was wondering,

0:38:23.600 --> 0:38:27.279
<v Speaker 8>is there anything else besides carbonite that's worth saving all

0:38:27.320 --> 0:38:30.719
<v Speaker 8>of your backup information on? And I'll shut up.

0:38:30.640 --> 0:38:35.000
<v Speaker 1>And let you talk now, Okay, Well, yeah, carbonite. It's

0:38:35.080 --> 0:38:38.279
<v Speaker 1>it's been around for a while, and I don't really

0:38:38.280 --> 0:38:41.719
<v Speaker 1>hear about carbonite much anymore. So I think that there's

0:38:41.719 --> 0:38:45.880
<v Speaker 1>a couple alternatives that are much more straightforward with their pricing,

0:38:46.000 --> 0:38:52.600
<v Speaker 1>especially and so are you paying for two users? No?

0:38:52.920 --> 0:38:53.319
<v Speaker 8>Just one?

0:38:53.520 --> 0:38:56.560
<v Speaker 1>Okay? Just one user? Okay. So I mean I think

0:38:56.640 --> 0:38:59.719
<v Speaker 1>a popular one that a lot of people like is backblaze. Now,

0:38:59.760 --> 0:39:01.440
<v Speaker 1>just just to let you know what I do, I

0:39:01.560 --> 0:39:04.120
<v Speaker 1>used to use one of these services for my whole computer,

0:39:04.520 --> 0:39:05.919
<v Speaker 1>and I think a lot of people like it because

0:39:05.960 --> 0:39:08.040
<v Speaker 1>it gives them peace of mind that their entire computer

0:39:08.160 --> 0:39:10.240
<v Speaker 1>is always backed up right if there's ever a problem.

0:39:10.280 --> 0:39:13.239
<v Speaker 1>You've got it. Especially with things like ransomware attacks and

0:39:13.239 --> 0:39:16.000
<v Speaker 1>stuff like that. It's really nice if if you ever

0:39:16.120 --> 0:39:18.600
<v Speaker 1>had came up against something like that, you could just

0:39:18.640 --> 0:39:21.440
<v Speaker 1>go back into the cloud and roll back your system

0:39:21.480 --> 0:39:25.879
<v Speaker 1>to a backup that you always have happening. I don't

0:39:25.920 --> 0:39:28.680
<v Speaker 1>know what's happening with your backup with this carbonite situation.

0:39:28.760 --> 0:39:32.400
<v Speaker 1>It seems odd that they would be duplicating files, because

0:39:32.400 --> 0:39:35.680
<v Speaker 1>that is definitely not what you want to happen it would.

0:39:35.840 --> 0:39:38.320
<v Speaker 1>I think that these systems should work more like a snapshot,

0:39:38.440 --> 0:39:40.600
<v Speaker 1>where it's kind of taking a snapshot of your system

0:39:40.640 --> 0:39:43.880
<v Speaker 1>every once in a while or on a regular obviously schedule,

0:39:43.960 --> 0:39:45.560
<v Speaker 1>and then you could roll back to that when you

0:39:45.640 --> 0:39:48.160
<v Speaker 1>need to. But with that said, I think a couple

0:39:48.160 --> 0:39:50.920
<v Speaker 1>of alternatives that you should look into. I think the

0:39:51.360 --> 0:39:54.959
<v Speaker 1>first one is really Backblaze, And what I like about

0:39:55.000 --> 0:39:58.720
<v Speaker 1>this is the pricing. So it's very simple. Nine dollars

0:39:58.719 --> 0:40:01.360
<v Speaker 1>a month or ninety nine dollars a year, or you

0:40:01.360 --> 0:40:03.280
<v Speaker 1>can go one hundred and eighty nine bucks for two years,

0:40:03.280 --> 0:40:07.040
<v Speaker 1>so that's it. That includes everything, and you can start

0:40:07.040 --> 0:40:09.800
<v Speaker 1>for free and it just backup, backs up everything by default.

0:40:09.800 --> 0:40:13.720
<v Speaker 1>It's very simple and you can even get a drive,

0:40:13.840 --> 0:40:16.600
<v Speaker 1>it says with your data. So if you you know,

0:40:16.719 --> 0:40:19.919
<v Speaker 1>like I said that the whole situation where you had

0:40:19.920 --> 0:40:22.000
<v Speaker 1>some ransomware, like let's say that happened, you could just

0:40:22.040 --> 0:40:25.279
<v Speaker 1>format your computer and just order a drive from them.

0:40:25.520 --> 0:40:27.480
<v Speaker 1>It will have all of your files on it and

0:40:27.480 --> 0:40:29.080
<v Speaker 1>then you can put that back on your computer and

0:40:29.120 --> 0:40:30.840
<v Speaker 1>then send them back the drive. So that's kind of

0:40:30.840 --> 0:40:35.440
<v Speaker 1>a cool situation there. And by the way, they they

0:40:35.520 --> 0:40:38.320
<v Speaker 1>kind of have a great little comparison of the different

0:40:39.280 --> 0:40:43.719
<v Speaker 1>other plans on there from different providers, So let's see, Yeah,

0:40:43.760 --> 0:40:46.080
<v Speaker 1>external backup. A lot of them do that, so that's

0:40:46.160 --> 0:40:49.319
<v Speaker 1>kind of nice. Wow, Okay. And then the other one

0:40:49.600 --> 0:40:53.480
<v Speaker 1>is a smaller company but based locally in southern California,

0:40:53.600 --> 0:40:56.480
<v Speaker 1>is I Drive, and I've actually met with them, so

0:40:56.520 --> 0:40:58.920
<v Speaker 1>whenever I meet with a company and interview them, I

0:40:58.920 --> 0:41:02.160
<v Speaker 1>always like them more because I've seen the faces behind

0:41:02.200 --> 0:41:04.600
<v Speaker 1>the actual company and they've been around for a while

0:41:04.960 --> 0:41:09.560
<v Speaker 1>and they will do that as well. Pricing for theirs

0:41:09.840 --> 0:41:15.160
<v Speaker 1>is based on storage, so personal is up to five terabytes.

0:41:15.760 --> 0:41:19.400
<v Speaker 1>One hundred gigabytes is three dollars three dollars a year

0:41:19.920 --> 0:41:23.239
<v Speaker 1>for one hundred gigabytes. That's for a small that's if

0:41:23.280 --> 0:41:25.520
<v Speaker 1>you have really not much to back up, but probably

0:41:25.560 --> 0:41:27.480
<v Speaker 1>the personal with five terabytes is going to be better.

0:41:27.480 --> 0:41:30.239
<v Speaker 1>That's seventy dollars for the first year, than after that

0:41:30.280 --> 0:41:32.920
<v Speaker 1>it's one hundred bucks a year, so that will give

0:41:32.960 --> 0:41:35.399
<v Speaker 1>you up to five terabytes, and then of course they

0:41:35.400 --> 0:41:39.720
<v Speaker 1>have higher levels above that. Let's see. The other one

0:41:40.400 --> 0:41:43.960
<v Speaker 1>is crash Plan. So crash plan is another popular provider,

0:41:44.680 --> 0:41:48.399
<v Speaker 1>very similar pricing they are. They have an essential one

0:41:48.520 --> 0:41:50.919
<v Speaker 1>up to two hundred gigabytes for three dollars a month,

0:41:50.920 --> 0:41:53.520
<v Speaker 1>that's thirty six bucks a year, or you can do

0:41:53.560 --> 0:41:56.920
<v Speaker 1>the most popular, which is the professional, which is one

0:41:57.000 --> 0:41:59.920
<v Speaker 1>hundred bucks for the year, and that will give you

0:42:00.080 --> 0:42:04.160
<v Speaker 1>unlimited backup capacity. So the good news about these these

0:42:04.200 --> 0:42:06.800
<v Speaker 1>backup plans is that you know, if you want to switch,

0:42:06.800 --> 0:42:09.040
<v Speaker 1>it's pretty easy because you just as long as your

0:42:09.040 --> 0:42:11.840
<v Speaker 1>computer is in good working condition, you've got all your files,

0:42:11.880 --> 0:42:13.879
<v Speaker 1>you can just easily switch to the new provider. There's

0:42:13.880 --> 0:42:15.680
<v Speaker 1>nothing you need to do on the back end except

0:42:15.719 --> 0:42:18.320
<v Speaker 1>just delete your old account at what was a company

0:42:18.360 --> 0:42:21.239
<v Speaker 1>you said you had delete your account at Carbonite and

0:42:21.320 --> 0:42:23.280
<v Speaker 1>just sign up at one of these other ones and

0:42:23.320 --> 0:42:27.239
<v Speaker 1>do a backup and yeah, the duplicate files. Don't deal

0:42:27.280 --> 0:42:30.280
<v Speaker 1>with that. That sounds like nonsense. That's a lot, Jeff,

0:42:30.280 --> 0:42:34.440
<v Speaker 1>thanks for the call today from Murieta, California, eighty eight

0:42:34.560 --> 0:42:37.120
<v Speaker 1>rich one on one eight eight eight seven four to

0:42:37.120 --> 0:42:42.280
<v Speaker 1>two four one zero one is Michelle and on vacation

0:42:42.400 --> 0:42:45.440
<v Speaker 1>in Honolulu or you live in Honolulu. Michelle, you're on

0:42:45.480 --> 0:42:46.920
<v Speaker 1>with rich Oh.

0:42:46.840 --> 0:42:51.399
<v Speaker 6>Hi, I'm going to vacation and Hi.

0:42:52.160 --> 0:42:54.200
<v Speaker 1>Okay, so you're going on vaca. So you're not in

0:42:54.320 --> 0:43:00.240
<v Speaker 1>Honolulu actively? No, okay, what's up, Michelle?

0:43:00.920 --> 0:43:03.840
<v Speaker 9>I was wondering should I get the new Samsung phone?

0:43:04.680 --> 0:43:09.120
<v Speaker 1>Oh, the new Samsung phone? Good question. Well, the new

0:43:09.160 --> 0:43:14.160
<v Speaker 1>Samsung phone is the S twenty four series, so it

0:43:14.200 --> 0:43:17.440
<v Speaker 1>depends which one you have. I think that the S

0:43:17.480 --> 0:43:22.400
<v Speaker 1>twenty four is probably the best Android phone out there

0:43:22.440 --> 0:43:25.600
<v Speaker 1>at this point overall. And it's funny because, hold, let

0:43:25.600 --> 0:43:28.080
<v Speaker 1>me get my notes here. I was actually gonna talk

0:43:28.120 --> 0:43:31.400
<v Speaker 1>about this because if you have the Samsung Galaxy S

0:43:31.440 --> 0:43:35.840
<v Speaker 1>twenty three, you're actually getting all of the AI features

0:43:35.840 --> 0:43:39.160
<v Speaker 1>that they introduced on the S twenty four. Bubbo, you've

0:43:39.160 --> 0:43:41.080
<v Speaker 1>got the S twenty three, right, did you get this update?

0:43:41.160 --> 0:43:43.480
<v Speaker 1>Did you get this software update? He's got the S

0:43:43.520 --> 0:43:47.160
<v Speaker 1>twenty three. And so if you go to your software,

0:43:47.440 --> 0:43:51.120
<v Speaker 1>your settings on the Samsung and you go to the

0:43:51.120 --> 0:43:54.200
<v Speaker 1>software update, you should get this new update. They just

0:43:54.239 --> 0:43:57.000
<v Speaker 1>started rolling it out. It's one UI six point one

0:43:57.640 --> 0:44:00.800
<v Speaker 1>and that will give you all of these A features,

0:44:01.120 --> 0:44:06.760
<v Speaker 1>Chat assist, Live translate, circle to search with Google notes,

0:44:07.680 --> 0:44:12.680
<v Speaker 1>note summaries using AI, all the generative editing for the photos.

0:44:13.200 --> 0:44:15.759
<v Speaker 1>So if you have the S twenty three, I say,

0:44:15.800 --> 0:44:17.960
<v Speaker 1>you probably don't need to update to the S twenty

0:44:17.960 --> 0:44:21.279
<v Speaker 1>four right away. And this is why Samsung didn't want

0:44:21.320 --> 0:44:24.520
<v Speaker 1>to give this right away, because people like me would say,

0:44:24.560 --> 0:44:27.120
<v Speaker 1>why update if you're getting you know, why upgrade if

0:44:27.160 --> 0:44:29.160
<v Speaker 1>you're getting the update with all these cool features? Bobo,

0:44:29.239 --> 0:44:31.440
<v Speaker 1>did you get this week? Okay? So if you go

0:44:31.520 --> 0:44:33.440
<v Speaker 1>into your software update, you know how to let's see,

0:44:33.520 --> 0:44:36.640
<v Speaker 1>let's do this live. You got your phone, so go

0:44:36.719 --> 0:44:39.760
<v Speaker 1>to settings. You know how to get to settings of course, okay,

0:44:40.200 --> 0:44:42.520
<v Speaker 1>and then go scroll all the way down where it

0:44:42.520 --> 0:44:45.920
<v Speaker 1>says software update. Do you see offerers at the very

0:44:45.920 --> 0:44:50.640
<v Speaker 1>bottom bottom and this is download and install and that's

0:44:50.640 --> 0:44:55.560
<v Speaker 1>not what mine says, says check for updates. So that yeah,

0:44:55.560 --> 0:44:59.920
<v Speaker 1>that's interesting. Boom huh okay, well, check for updates, updates,

0:45:00.040 --> 0:45:01.960
<v Speaker 1>see if you got one that software update process when

0:45:01.960 --> 0:45:03.880
<v Speaker 1>not to beat any person of doubt on your device,

0:45:04.080 --> 0:45:07.040
<v Speaker 1>check for new updates. I am checking. Let's see, because

0:45:07.080 --> 0:45:08.799
<v Speaker 1>this is rolling out, so it doesn't mean everyone gets

0:45:08.800 --> 0:45:10.720
<v Speaker 1>it all at once. I haven't got it yet. Interesting,

0:45:11.200 --> 0:45:13.439
<v Speaker 1>no update is available for your device at this time.

0:45:13.520 --> 0:45:15.680
<v Speaker 1>Please try again in twenty four hours. And what does

0:45:15.680 --> 0:45:17.880
<v Speaker 1>it say? One UI version? What does it say? Uh

0:45:18.120 --> 0:45:19.920
<v Speaker 1>that I don't see. You don't see that?

0:45:20.000 --> 0:45:20.080
<v Speaker 6>No?

0:45:20.120 --> 0:45:24.680
<v Speaker 1>Interesting? Okay, and then we'll see about phone. That's interesting

0:45:24.680 --> 0:45:26.640
<v Speaker 1>because it should be if you get the update, it'll

0:45:26.680 --> 0:45:30.600
<v Speaker 1>be one UI six point one. I have one UI

0:45:30.719 --> 0:45:33.080
<v Speaker 1>version five point one five point Wait, do you have

0:45:33.080 --> 0:45:36.160
<v Speaker 1>the S twenty two or S twenty three three? Huh? Yeah,

0:45:36.960 --> 0:45:38.759
<v Speaker 1>you you should have an update at least to the

0:45:38.960 --> 0:45:43.440
<v Speaker 1>UH six point six point zero. That's interesting. Okay, my

0:45:43.440 --> 0:45:47.000
<v Speaker 1>moone sucks. Well, well, now you know you got your

0:45:47.080 --> 0:45:48.560
<v Speaker 1>work cut out for you for the rest of the show.

0:45:48.760 --> 0:45:50.520
<v Speaker 1>Try to figure that out. Yeah, I am. But here's

0:45:50.520 --> 0:45:52.319
<v Speaker 1>the thing. I do think that the S twenty four

0:45:52.440 --> 0:45:55.800
<v Speaker 1>Ultra is an incredible device. I really I find myself

0:45:55.880 --> 0:46:00.120
<v Speaker 1>using it every day, and I really think that that

0:46:00.160 --> 0:46:03.080
<v Speaker 1>Samsung has done an incredible job with the device this year,

0:46:03.760 --> 0:46:06.799
<v Speaker 1>not just with the hardware, but also the software I

0:46:06.800 --> 0:46:09.320
<v Speaker 1>think is getting really good. I'm waiting for one more feature,

0:46:09.440 --> 0:46:11.879
<v Speaker 1>and that is the vertical app drawer, so when you

0:46:11.920 --> 0:46:15.319
<v Speaker 1>swipe to your apps, instead of being horizontal where you

0:46:15.320 --> 0:46:18.560
<v Speaker 1>swipe around, you go up and you can see all

0:46:18.560 --> 0:46:21.120
<v Speaker 1>your apps in line. But just the screen on this

0:46:21.280 --> 0:46:25.239
<v Speaker 1>phone is so good that you watch a movie on

0:46:25.280 --> 0:46:28.160
<v Speaker 1>that screen and it rivals any TV except for the

0:46:28.200 --> 0:46:30.799
<v Speaker 1>size obviously. But the other thing they added this year

0:46:30.840 --> 0:46:34.560
<v Speaker 1>is this anti reflective screen, and so you don't realize

0:46:34.719 --> 0:46:37.880
<v Speaker 1>when I compare this phone against other devices that I test,

0:46:38.680 --> 0:46:42.280
<v Speaker 1>they're all super reflective, and the Samsung screen some whatever

0:46:42.320 --> 0:46:45.319
<v Speaker 1>they did to it, it like absorbs the light and

0:46:45.400 --> 0:46:48.080
<v Speaker 1>it doesn't reflect it. So it's like it's just another

0:46:48.200 --> 0:46:51.840
<v Speaker 1>level of like niceness. So I guess for the hardware,

0:46:51.920 --> 0:46:55.560
<v Speaker 1>it's really nice. But the software is really very similar

0:46:55.880 --> 0:46:57.600
<v Speaker 1>to what you get on the S twenty three and

0:46:57.640 --> 0:47:00.040
<v Speaker 1>the S twenty four. And if you're wondering if you

0:47:00.080 --> 0:47:01.560
<v Speaker 1>have an S twenty two, are you going to get

0:47:01.600 --> 0:47:04.960
<v Speaker 1>this update to the AI features, Samsung has not announced

0:47:05.000 --> 0:47:07.480
<v Speaker 1>that part of it just yet they don't want to completely,

0:47:07.560 --> 0:47:10.960
<v Speaker 1>you know, cannibalize all of their sales. Right, all right,

0:47:11.000 --> 0:47:13.560
<v Speaker 1>Coming up next, we'll talk about the social media ban

0:47:13.640 --> 0:47:17.360
<v Speaker 1>in Florida and Instagram. You're listening to rich on Tech.

0:47:20.600 --> 0:47:23.520
<v Speaker 1>Welcome back to rich on Tech. Rich DeMuro here talking

0:47:23.600 --> 0:47:26.680
<v Speaker 1>technology with you at triple eight Rich one oh one.

0:47:27.640 --> 0:47:30.919
<v Speaker 1>That's eight eight eight seven four to two four one

0:47:31.239 --> 0:47:33.880
<v Speaker 1>zero one. If you want to email the web, the

0:47:34.160 --> 0:47:40.239
<v Speaker 1>website rich on Tech dot TV, let's see. Florida this

0:47:40.280 --> 0:47:45.360
<v Speaker 1>week enacts a strict social media ban for minors under fourteen.

0:47:45.480 --> 0:47:48.800
<v Speaker 1>New law prohibits social media accounts for children under fourteen,

0:47:49.360 --> 0:47:54.040
<v Speaker 1>and it requires printal consent for teenagers fourteen and fifteen.

0:47:54.120 --> 0:47:57.200
<v Speaker 1>Of course, this has sparked many debates about online safety

0:47:57.280 --> 0:48:02.279
<v Speaker 1>and free speech. Uh, that's pretty much it. So these

0:48:02.320 --> 0:48:06.920
<v Speaker 1>companies have to delete any social media accounts believed to

0:48:06.960 --> 0:48:09.359
<v Speaker 1>be used by miners under fourteen. So if these kids

0:48:09.400 --> 0:48:13.000
<v Speaker 1>already have one, I guess the onus is on you know,

0:48:13.040 --> 0:48:15.400
<v Speaker 1>Instagram and Facebook. Well they're probably not on Facebook, but

0:48:15.440 --> 0:48:19.280
<v Speaker 1>you know Instagram and snapchat, TikTok, they got to delete

0:48:19.320 --> 0:48:22.280
<v Speaker 1>those accounts. Now, we've talked about this in the past.

0:48:22.320 --> 0:48:24.440
<v Speaker 1>These companies know when even when you know, cause these

0:48:24.520 --> 0:48:27.919
<v Speaker 1>kids sign up for these accounts using a fake birth date.

0:48:28.880 --> 0:48:31.600
<v Speaker 1>And of course these services know that they know what

0:48:31.640 --> 0:48:33.960
<v Speaker 1>they're looking at. They can tell. I mean, they're not

0:48:34.080 --> 0:48:37.120
<v Speaker 1>being fooled, they're just allowing it. It's kind of like

0:48:37.160 --> 0:48:40.520
<v Speaker 1>when you, you know, got into a bar underage. They

0:48:40.760 --> 0:48:43.640
<v Speaker 1>know you're not fooling anyone, like I can tell when

0:48:43.680 --> 0:48:48.600
<v Speaker 1>you're under twenty one. Come on, anyone can do that anyway.

0:48:48.680 --> 0:48:53.120
<v Speaker 1>So the idea here is to protect these teens because

0:48:53.120 --> 0:48:56.200
<v Speaker 1>there's so many mental health issues and bullying and all

0:48:56.239 --> 0:48:59.880
<v Speaker 1>that stuff. Predators and you know, of course the people

0:48:59.880 --> 0:49:02.160
<v Speaker 1>on the other side don't like it because of First

0:49:02.200 --> 0:49:06.000
<v Speaker 1>Amendment rights. And you know, now, how we're going to

0:49:06.120 --> 0:49:09.360
<v Speaker 1>verify these teenagers, most of them. If you're fourteen or fifteen,

0:49:09.400 --> 0:49:11.239
<v Speaker 1>how do you have a you know what, don't you

0:49:11.239 --> 0:49:13.080
<v Speaker 1>don't even have a driver's license? How do you verify

0:49:13.320 --> 0:49:17.000
<v Speaker 1>you are who you say you are? So pe this

0:49:17.080 --> 0:49:20.279
<v Speaker 1>is just so wild. Now I will tell you all

0:49:20.280 --> 0:49:24.480
<v Speaker 1>of this. I am actually four less social media for teenagers,

0:49:24.480 --> 0:49:27.520
<v Speaker 1>I really am, because this stuff is a nightmare. Even

0:49:27.560 --> 0:49:31.160
<v Speaker 1>for adults. We are not equipped for what this stuff

0:49:31.239 --> 0:49:34.960
<v Speaker 1>does to us. It's a It's a mini casino in

0:49:35.000 --> 0:49:38.240
<v Speaker 1>your pocket, That's what it is. We love the notifications,

0:49:38.760 --> 0:49:44.560
<v Speaker 1>we love the acceptance, we love the comments that we get.

0:49:44.800 --> 0:49:48.040
<v Speaker 1>It's just it's it's all the same thing as a casino.

0:49:48.719 --> 0:49:52.080
<v Speaker 1>It triggers the same neurons in our brains. So do

0:49:52.239 --> 0:49:53.960
<v Speaker 1>kids need to be exposed to this? When I was

0:49:53.960 --> 0:49:56.920
<v Speaker 1>a kid, here we go, where's my I walked to

0:49:56.960 --> 0:50:02.160
<v Speaker 1>school in the rain up the both ways. When I

0:50:02.200 --> 0:50:05.719
<v Speaker 1>was a kid, we played outside, That's what we did. Yeah,

0:50:05.760 --> 0:50:08.560
<v Speaker 1>we were not on social media. There was no such

0:50:08.600 --> 0:50:10.359
<v Speaker 1>thing as social media when I was a kid. And

0:50:10.360 --> 0:50:13.480
<v Speaker 1>guess what, I had a great childhood. These kids are

0:50:13.600 --> 0:50:17.240
<v Speaker 1>worried about what people think of them. Can you imagine

0:50:17.239 --> 0:50:19.480
<v Speaker 1>being a teenager now? When I was a kid, if

0:50:19.560 --> 0:50:22.080
<v Speaker 1>you didn't get invited to a party on a Friday night,

0:50:22.520 --> 0:50:24.600
<v Speaker 1>you didn't even know about the party until Monday morning,

0:50:24.680 --> 0:50:26.799
<v Speaker 1>right when kids were talking about it, and then you'd

0:50:26.800 --> 0:50:29.400
<v Speaker 1>be sad right that you weren't part of that. Now,

0:50:29.640 --> 0:50:32.520
<v Speaker 1>in real time, you see when you're at home on

0:50:32.560 --> 0:50:34.160
<v Speaker 1>a Friday night and you thought you were having a

0:50:34.160 --> 0:50:37.080
<v Speaker 1>fun night watching a movie with your parents. Now, all

0:50:37.120 --> 0:50:38.600
<v Speaker 1>of a sudden, you see all these kids out at

0:50:38.600 --> 0:50:40.239
<v Speaker 1>a party that you're not invited to. How do you

0:50:40.280 --> 0:50:44.160
<v Speaker 1>think that makes you feel? It sucks? And now imagine

0:50:44.160 --> 0:50:47.120
<v Speaker 1>that times a hundred different things that these kids have

0:50:47.200 --> 0:50:49.719
<v Speaker 1>to deal with on social media. Not to mention the

0:50:49.719 --> 0:50:52.600
<v Speaker 1>stuff they're exposed to, not to mention the comments, not

0:50:52.680 --> 0:50:55.240
<v Speaker 1>to mention the dms, not to mention just the idea

0:50:55.280 --> 0:50:58.360
<v Speaker 1>that they are looking at their screen twenty four to seven. Now,

0:50:58.719 --> 0:51:02.200
<v Speaker 1>do we need legislation this, Do we need parents for this?

0:51:02.400 --> 0:51:05.000
<v Speaker 1>Do we need senators for this? I don't know. I

0:51:05.000 --> 0:51:08.799
<v Speaker 1>don't know what the answer is. But it's all not good. Now.

0:51:08.800 --> 0:51:11.359
<v Speaker 1>Has social media done a lot of good things. Absolutely,

0:51:11.760 --> 0:51:14.720
<v Speaker 1>it's been an incredible thing. It's built businesses for people,

0:51:14.760 --> 0:51:18.480
<v Speaker 1>it's made money for people. It is made superstars out

0:51:18.520 --> 0:51:22.160
<v Speaker 1>of people. It's made justin Bieber. It's done a lot

0:51:22.160 --> 0:51:25.520
<v Speaker 1>of things. But it's good and it's bad. And so

0:51:25.560 --> 0:51:27.480
<v Speaker 1>at the end of the day, I think that this

0:51:27.680 --> 0:51:30.239
<v Speaker 1>law is going to be fought in many ways. I

0:51:30.239 --> 0:51:34.000
<v Speaker 1>think it's gonna be tough to enable and to of

0:51:34.040 --> 0:51:38.280
<v Speaker 1>course enforce. But it doesn't take effect until January first,

0:51:38.480 --> 0:51:40.520
<v Speaker 1>so there's gonna be a lot of debate until then.

0:51:41.280 --> 0:51:44.359
<v Speaker 1>But I think we're gonna see more around this kind

0:51:44.440 --> 0:51:48.839
<v Speaker 1>of protection for young people in the US. The tech

0:51:48.840 --> 0:51:52.160
<v Speaker 1>companies don't want it. Obviously, they hate this kind of stuff.

0:51:52.200 --> 0:51:54.000
<v Speaker 1>Why do they want. They want They want a baby

0:51:54.440 --> 0:51:57.760
<v Speaker 1>out of the womb, to have Instagram set up that account,

0:51:58.239 --> 0:52:01.359
<v Speaker 1>get them fingerprinted, right, put them on social media. That's

0:52:01.360 --> 0:52:03.719
<v Speaker 1>what people do. Actually, the parents, what is the first

0:52:03.719 --> 0:52:06.000
<v Speaker 1>thing they do? They post a picture of their baby.

0:52:06.160 --> 0:52:07.960
<v Speaker 1>And what do you think Instagram and Facebook is doing.

0:52:07.960 --> 0:52:10.359
<v Speaker 1>They're scanning that picture. They say, ooh, we got another one.

0:52:10.400 --> 0:52:12.719
<v Speaker 1>We got another human that we can identify in our

0:52:13.040 --> 0:52:17.920
<v Speaker 1>facial scanning network. And by the way, Instagram, this is

0:52:17.960 --> 0:52:23.560
<v Speaker 1>interesting limiting by default political content ahead of elections. So

0:52:23.600 --> 0:52:26.600
<v Speaker 1>people didn't realize. But Instagram said, hey, we're gonna give

0:52:26.600 --> 0:52:31.280
<v Speaker 1>you the option to limit political content on your feed.

0:52:31.360 --> 0:52:33.080
<v Speaker 1>But what they didn't tell people is that they were

0:52:33.080 --> 0:52:37.800
<v Speaker 1>doing it by default. So if you go into Instagram,

0:52:38.000 --> 0:52:42.960
<v Speaker 1>there is a setting that you can see that limits

0:52:42.960 --> 0:52:45.719
<v Speaker 1>your content. If you want to see political content, you

0:52:45.760 --> 0:52:48.400
<v Speaker 1>have to change it. So if you go into your account,

0:52:48.440 --> 0:52:51.640
<v Speaker 1>open up Instagram, tap your little profile picture, tap the

0:52:51.760 --> 0:52:54.799
<v Speaker 1>menu bar, which is the three little the hamburger menu

0:52:54.840 --> 0:52:58.799
<v Speaker 1>which is a three line stacked up. Scroll down and

0:52:58.960 --> 0:53:03.080
<v Speaker 1>you will see content preferences, and then you'll see all

0:53:03.080 --> 0:53:05.520
<v Speaker 1>these different things interested not interested. One of them is

0:53:05.560 --> 0:53:09.040
<v Speaker 1>political content. Tap there and you'll see by default, your

0:53:09.080 --> 0:53:12.280
<v Speaker 1>phone says limit political content from people you don't follow.

0:53:12.680 --> 0:53:16.760
<v Speaker 1>You'll see less political or social topics in your suggested content.

0:53:17.440 --> 0:53:19.279
<v Speaker 1>You have the option to change that if you don't

0:53:19.280 --> 0:53:21.480
<v Speaker 1>want to limit what you see. We just want to

0:53:21.480 --> 0:53:26.479
<v Speaker 1>be angrier. Turn that setting off. You're listening to Rich

0:53:26.560 --> 0:53:32.760
<v Speaker 1>on Tech. Welcome back to rich on Tech. Rich DeMuro

0:53:32.880 --> 0:53:37.239
<v Speaker 1>here hanging out with you, talking technology eighty eight Rich

0:53:37.280 --> 0:53:40.400
<v Speaker 1>one O one eight eight eight seven four to two

0:53:40.480 --> 0:53:44.760
<v Speaker 1>four one zero one. Joining me now is Amazon's chief

0:53:44.840 --> 0:53:49.920
<v Speaker 1>Medical Officer, doctor Vin Gupta, to discuss Amazon pharmacy. They

0:53:49.960 --> 0:53:52.800
<v Speaker 1>have some new announcements this week and they're using AI

0:53:52.960 --> 0:53:57.640
<v Speaker 1>to help them deliver medications faster. Doctor. Welcome to the show, Rich,

0:53:57.680 --> 0:53:59.880
<v Speaker 1>Thanks for having me. Great to be here, Thank you.

0:54:00.480 --> 0:54:06.279
<v Speaker 1>So let's talk about Amazon pharmacy in general. Explain is

0:54:06.320 --> 0:54:09.760
<v Speaker 1>this relatively new, like what does Amazon pharmacy do? Exactly?

0:54:10.880 --> 0:54:15.560
<v Speaker 10>Yeah, absolutely so. I'm a pulmonologist, still practice to the bedside,

0:54:15.680 --> 0:54:19.120
<v Speaker 10>and I'm thrilled to be able to have my role

0:54:19.200 --> 0:54:23.239
<v Speaker 10>at Amazon specifically helping to lead Amazon Pharmacy because you rich,

0:54:23.360 --> 0:54:25.960
<v Speaker 10>as you know, as your listeners know, the world does

0:54:26.000 --> 0:54:29.080
<v Speaker 10>not need another pharmacy and needs a pharmacy that works

0:54:29.120 --> 0:54:32.759
<v Speaker 10>for them, that's available around the clock, that makes what

0:54:32.840 --> 0:54:35.480
<v Speaker 10>should be as simple as simple as possible. And so

0:54:36.120 --> 0:54:38.319
<v Speaker 10>I've had the pleasure of being part of Amazon and

0:54:38.360 --> 0:54:42.480
<v Speaker 10>Amazon's health initiatives for the last four plus years, pharmacy

0:54:42.520 --> 0:54:45.359
<v Speaker 10>for a little over a year, and what we're trying

0:54:45.400 --> 0:54:49.719
<v Speaker 10>to do is make an experience that is incredibly frustrating

0:54:49.760 --> 0:54:53.680
<v Speaker 10>for providers and for patients as streamlined as possible. We're

0:54:53.719 --> 0:54:57.360
<v Speaker 10>fifty states digital first, direct to your doorstep, as you

0:54:57.360 --> 0:55:01.040
<v Speaker 10>would expect with Amazon on the retail side, and we've

0:55:01.040 --> 0:55:04.120
<v Speaker 10>existed for about four years now, and I think when

0:55:04.520 --> 0:55:07.719
<v Speaker 10>my provider colleagues hear about it in the clinical community,

0:55:08.000 --> 0:55:11.560
<v Speaker 10>you know they're surprised and that you can get your medications.

0:55:11.719 --> 0:55:14.200
<v Speaker 10>All your listeners can get their medications direct to their

0:55:14.200 --> 0:55:17.560
<v Speaker 10>doorstep for chronic needs like high blood pressure or if

0:55:17.560 --> 0:55:20.960
<v Speaker 10>they say, have the flu, direct to their doorstep, very

0:55:21.000 --> 0:55:24.160
<v Speaker 10>easy check out, and bottom low prices too. If there's

0:55:24.239 --> 0:55:26.480
<v Speaker 10>going to be a low price for medication like insulin

0:55:27.120 --> 0:55:29.080
<v Speaker 10>or TAMA flu. If you come down with the flu,

0:55:29.120 --> 0:55:32.840
<v Speaker 10>you're gonna find it an Amazon pharmacy. But again, the

0:55:32.880 --> 0:55:35.520
<v Speaker 10>awareness piece to your question is something we're trying to build.

0:55:35.680 --> 0:55:38.000
<v Speaker 1>Yeah, well, okay, so, but here's my question, because most

0:55:38.000 --> 0:55:39.319
<v Speaker 1>of the time it works like this. You know, I've

0:55:39.360 --> 0:55:41.960
<v Speaker 1>got two kids. You go to the doctor and they say, okay,

0:55:42.000 --> 0:55:45.279
<v Speaker 1>they need this, and you drive to your pharmacy that's

0:55:45.400 --> 0:55:48.120
<v Speaker 1>whatever down the street and you wait there. You know,

0:55:48.160 --> 0:55:51.920
<v Speaker 1>they send the script electronically. Is this for stuff that

0:55:51.960 --> 0:55:54.400
<v Speaker 1>you need like immediately or is it only for like

0:55:54.480 --> 0:55:57.000
<v Speaker 1>chronic conditions? Like how would that work? And I guess

0:55:57.400 --> 0:55:59.760
<v Speaker 1>maybe the news that you guys announced the same day delivery.

0:55:59.760 --> 0:56:01.040
<v Speaker 1>I guess maybe that's part of that.

0:56:02.239 --> 0:56:05.360
<v Speaker 10>Well, for many of your listeners in the in the

0:56:05.360 --> 0:56:09.640
<v Speaker 10>Los Angeles area, it's exactly that that if you if

0:56:09.680 --> 0:56:12.880
<v Speaker 10>you have an acute need, let's say you woke up

0:56:12.920 --> 0:56:15.600
<v Speaker 10>and you're feeling unwell, it got diagnosed with infection like

0:56:15.640 --> 0:56:19.000
<v Speaker 10>a sonio sitis or a pneumonia, and you need an

0:56:19.000 --> 0:56:22.359
<v Speaker 10>antibiotic or an antiviral. Now we know, especially rich four

0:56:22.440 --> 0:56:25.040
<v Speaker 10>years of the pandemic, the time to treatment really matters,

0:56:25.120 --> 0:56:28.640
<v Speaker 10>especially for those acute indications, not just for your chronic needs.

0:56:29.280 --> 0:56:33.000
<v Speaker 10>We can do that in Riverside, Tamperdandino and Anaheim.

0:56:33.120 --> 0:56:33.920
<v Speaker 1>If you if you.

0:56:33.920 --> 0:56:36.080
<v Speaker 10>Get that script in, if your dog gets that script

0:56:36.160 --> 0:56:39.799
<v Speaker 10>into us digitally, if they just press uh, send it

0:56:39.800 --> 0:56:42.640
<v Speaker 10>to Amazon Pharmacy instead of sending it to your usual pharmacy,

0:56:42.680 --> 0:56:45.120
<v Speaker 10>and they get it into us before four pm, you're

0:56:45.120 --> 0:56:47.400
<v Speaker 10>going to have it at your doorstep before the end

0:56:47.440 --> 0:56:49.040
<v Speaker 10>of the night. And so we're gonna we're going to

0:56:49.120 --> 0:56:52.040
<v Speaker 10>promise rap it at home, same day delivery. We're going

0:56:52.120 --> 0:56:54.520
<v Speaker 10>to continue to expand west to serve a larger number

0:56:54.520 --> 0:56:58.480
<v Speaker 10>of patients and the La Metro area by April, so

0:56:58.480 --> 0:57:03.480
<v Speaker 10>so it's really once if you have diabetes, high blood pressure,

0:57:03.520 --> 0:57:06.839
<v Speaker 10>or other chronic conditions, we fill all of those medications.

0:57:06.840 --> 0:57:10.520
<v Speaker 10>We have since our origin in pill Pack towards the

0:57:10.600 --> 0:57:12.759
<v Speaker 10>end of the twenty tens, where we really try to

0:57:12.840 --> 0:57:16.240
<v Speaker 10>key in making it simple to stay on chronic medications.

0:57:16.840 --> 0:57:22.160
<v Speaker 10>Now we're saying in places like Los Angeles and New York, Seattle, Austin, Miami,

0:57:22.280 --> 0:57:26.320
<v Speaker 10>places where we can do rapid delivery, directed worstep, we

0:57:26.400 --> 0:57:28.520
<v Speaker 10>can be there for your acute needs too.

0:57:28.880 --> 0:57:32.240
<v Speaker 1>Okay, got it? It's so you can anywhere you live,

0:57:32.320 --> 0:57:34.280
<v Speaker 1>you can get delivery of let's say you're on a

0:57:34.320 --> 0:57:38.000
<v Speaker 1>recurring medication, that's fine, but if you need that same day.

0:57:38.040 --> 0:57:40.640
<v Speaker 1>You're starting to roll that out in a lot of

0:57:40.640 --> 0:57:43.240
<v Speaker 1>cities across the US. Okay, that makes much more sense.

0:57:43.480 --> 0:57:46.480
<v Speaker 1>Do the doctors understand how to send the prescription directly

0:57:46.520 --> 0:57:48.640
<v Speaker 1>to Amazon? Like you said, you know, have him send

0:57:48.640 --> 0:57:50.640
<v Speaker 1>it to Amazon? Like, is that some sort of electronics

0:57:50.680 --> 0:57:52.520
<v Speaker 1>system that they have that just works?

0:57:53.560 --> 0:57:53.760
<v Speaker 5>You know?

0:57:54.000 --> 0:57:56.600
<v Speaker 10>I think this is the thing. I'm a pomonologist, and

0:57:57.080 --> 0:58:00.160
<v Speaker 10>what I've noticed is when I'm with my patient. To

0:58:00.160 --> 0:58:03.040
<v Speaker 10>answer your question, I don't want to take the fifteen

0:58:03.080 --> 0:58:05.960
<v Speaker 10>seconds to change the pharmacy on file unless there's a

0:58:06.000 --> 0:58:07.920
<v Speaker 10>reason to do it or my patient asked me to

0:58:07.960 --> 0:58:11.080
<v Speaker 10>do it. We've become so habituated as a country to

0:58:11.120 --> 0:58:13.680
<v Speaker 10>get our scripts from the same exact pharmacies, because that's

0:58:13.720 --> 0:58:16.360
<v Speaker 10>what that's just our habit that's the reflex, and it's

0:58:16.360 --> 0:58:18.120
<v Speaker 10>the reflex on the part of the provider. And to

0:58:18.160 --> 0:58:21.480
<v Speaker 10>answer your question, it's really easy. Ninety four percent of

0:58:21.800 --> 0:58:25.920
<v Speaker 10>prescriptions originate in the electronic medical record. They get electronically

0:58:25.960 --> 0:58:28.800
<v Speaker 10>sent to say a retail pharmacy. Many of us know

0:58:28.880 --> 0:58:32.000
<v Speaker 10>this retail pharmacies. It's as simple as typing an Amazon

0:58:32.000 --> 0:58:36.880
<v Speaker 10>pharmacy right into that e scribe if you're the doc,

0:58:36.960 --> 0:58:39.440
<v Speaker 10>if you're the provider, instead of typing in say a

0:58:39.480 --> 0:58:42.520
<v Speaker 10>retail pharmacy is type in Amazon pharmacy, you can send

0:58:42.520 --> 0:58:44.280
<v Speaker 10>it to us digitally, just like you would send it

0:58:44.360 --> 0:58:47.280
<v Speaker 10>to any pharmacy on the If you're listening to this

0:58:47.320 --> 0:58:49.880
<v Speaker 10>and you're wondering, gosh, I would like the convenience and

0:58:49.920 --> 0:58:52.760
<v Speaker 10>I would like to experience something different, regardless of your

0:58:53.200 --> 0:58:55.680
<v Speaker 10>medical needs may be. All you have to do is

0:58:55.720 --> 0:58:59.040
<v Speaker 10>go to pharmacy dot Amazon dot com. Under thirty seconds,

0:58:59.080 --> 0:59:02.240
<v Speaker 10>build a profile. We can actually transfer your prescriptions for

0:59:02.400 --> 0:59:05.320
<v Speaker 10>you very easily. You just tell us where you're filling them.

0:59:05.520 --> 0:59:07.920
<v Speaker 10>It's a very easy process for us to actually go

0:59:07.960 --> 0:59:11.360
<v Speaker 10>get those prescriptions. So you don't have to wait for

0:59:11.400 --> 0:59:14.400
<v Speaker 10>better healthcare for a better pharmacy experience. We make that

0:59:14.440 --> 0:59:17.800
<v Speaker 10>process of transferring very easy, or if you're on a

0:59:17.840 --> 0:59:20.480
<v Speaker 10>new medication to your point really easy for the doctor

0:59:20.640 --> 0:59:23.360
<v Speaker 10>just to send it directly through the electronic medical record

0:59:23.440 --> 0:59:24.360
<v Speaker 10>like they would otherwise.

0:59:24.800 --> 0:59:26.880
<v Speaker 1>And how does this get to my house? You know,

0:59:26.960 --> 0:59:28.600
<v Speaker 1>with the same day. Is it some sort of like

0:59:28.640 --> 0:59:30.880
<v Speaker 1>delivery partner in the area or what.

0:59:32.160 --> 0:59:35.560
<v Speaker 10>In some cases there's our delivery service providers. We work

0:59:35.600 --> 0:59:38.640
<v Speaker 10>with third party companies as we as we do on

0:59:38.680 --> 0:59:41.960
<v Speaker 10>the retail side, and sometimes they are our own drivers

0:59:41.960 --> 0:59:45.240
<v Speaker 10>employed directly by Amazon. And what we're doing is really

0:59:45.320 --> 0:59:48.520
<v Speaker 10>key into sustainability. In the Los Angeles area, as in

0:59:48.560 --> 0:59:52.200
<v Speaker 10>other cities, Rivian all Electric vans and other commercial vehicles

0:59:52.480 --> 0:59:55.280
<v Speaker 10>are likely going to be meeting the patient at the

0:59:55.280 --> 0:59:58.479
<v Speaker 10>front door with their medication. So we're trying to as

0:59:58.520 --> 1:00:02.760
<v Speaker 10>we're getting more into the last smile healthcare space, also

1:00:02.800 --> 1:00:05.600
<v Speaker 10>important to lean into sustainability. What's good for the environment,

1:00:05.680 --> 1:00:08.080
<v Speaker 10>what's good for the climate. So in places like La

1:00:08.480 --> 1:00:11.480
<v Speaker 10>expect that Rivian all Electric van to meet you outside

1:00:11.480 --> 1:00:14.600
<v Speaker 10>at the doorstep. In places like New York City, we're

1:00:14.640 --> 1:00:17.560
<v Speaker 10>leaning into e bikes just an easier and more nimble

1:00:17.600 --> 1:00:19.560
<v Speaker 10>way to navigate the streets in Manhattan.

1:00:19.880 --> 1:00:21.800
<v Speaker 1>What about the drone? When's that going to drop off

1:00:21.840 --> 1:00:23.120
<v Speaker 1>the prescription on my roof?

1:00:24.200 --> 1:00:27.080
<v Speaker 10>It already is in places like Conversation, we already have

1:00:27.120 --> 1:00:29.680
<v Speaker 10>it live. It's been live for about six months. People

1:00:29.760 --> 1:00:33.520
<v Speaker 10>love it actually, you know, some pretty incredible for somebody

1:00:33.520 --> 1:00:37.560
<v Speaker 10>that deals and cares for patients for whom they've had

1:00:37.560 --> 1:00:41.000
<v Speaker 10>a delayed diagnosis, rich or an inability to get a

1:00:41.040 --> 1:00:44.600
<v Speaker 10>script on time, say a few days after the onset

1:00:44.600 --> 1:00:47.480
<v Speaker 10>of infection. You know, we saw the countless times in

1:00:47.520 --> 1:00:50.920
<v Speaker 10>the case of COVID, delayed diagnosis, delayed treatment.

1:00:51.480 --> 1:00:52.200
<v Speaker 1>That's a big deal.

1:00:52.400 --> 1:00:54.160
<v Speaker 10>That puts somebody at risk of ending up in the

1:00:54.200 --> 1:00:56.920
<v Speaker 10>hospital and in my ICU. In the case of drones,

1:00:57.040 --> 1:01:00.720
<v Speaker 10>answer your question, we saw a should get sent to

1:01:00.800 --> 1:01:04.920
<v Speaker 10>us in college station, get ingested, processed, and that that

1:01:05.000 --> 1:01:07.560
<v Speaker 10>med actually make their way via drone to somebody's home

1:01:07.760 --> 1:01:13.000
<v Speaker 10>in under twenty eight minutes. Imagine that script ingested processed.

1:01:13.080 --> 1:01:15.520
<v Speaker 10>It's spent from under twenty eight minutes. You can't drive

1:01:15.560 --> 1:01:16.040
<v Speaker 10>that fast.

1:01:16.480 --> 1:01:19.880
<v Speaker 1>That's wild. Just got about a minute here. So explain

1:01:19.960 --> 1:01:21.920
<v Speaker 1>to me the AI side of all this. What do

1:01:22.000 --> 1:01:24.320
<v Speaker 1>you how how is Amazon Pharmacy using AI?

1:01:25.760 --> 1:01:29.000
<v Speaker 10>Well, number one, most most of your listeners may not

1:01:29.040 --> 1:01:31.200
<v Speaker 10>realize this, I mean most most of my colleagues don't

1:01:31.200 --> 1:01:33.520
<v Speaker 10>realize this as well, that there's a lot of delays

1:01:33.520 --> 1:01:37.760
<v Speaker 10>in just processing prescriptions. On the pharmacy side, doc prescribes

1:01:37.760 --> 1:01:41.960
<v Speaker 10>the prescription takes hours sometimes for pharmacists actually to look

1:01:42.000 --> 1:01:44.720
<v Speaker 10>at the instructions to process it to make sure that

1:01:44.960 --> 1:01:47.800
<v Speaker 10>everything looks good, there's no drug drug interactions or allergies.

1:01:48.280 --> 1:01:50.240
<v Speaker 10>We're using general of AI and to to streamline that

1:01:50.280 --> 1:01:52.919
<v Speaker 10>process to a matter of minutes and so from that's

1:01:52.960 --> 1:01:55.560
<v Speaker 10>why we can ingest these prescriptions so quickly and get

1:01:55.600 --> 1:01:58.520
<v Speaker 10>immediately to dispense. That's number one. Number two, it's the

1:01:58.560 --> 1:02:01.160
<v Speaker 10>probably medications of the big deal. And we know that

1:02:01.200 --> 1:02:03.920
<v Speaker 10>there's been shortages of medications like pakslovid during the height

1:02:03.960 --> 1:02:06.760
<v Speaker 10>of covid in some cases, the weight loss drugs. We

1:02:06.800 --> 1:02:10.040
<v Speaker 10>are using generator AI and machine learning algorithms to make

1:02:10.080 --> 1:02:14.240
<v Speaker 10>sure that places like Los Angeles have the right formulary

1:02:14.280 --> 1:02:19.840
<v Speaker 10>and supply of medications that Angelino's need. And we're seeing

1:02:19.920 --> 1:02:22.080
<v Speaker 10>our wanting to get filled through US, so we make

1:02:22.120 --> 1:02:24.280
<v Speaker 10>sure we have supply on the ready for the mets

1:02:24.280 --> 1:02:26.520
<v Speaker 10>that are commonly filled in Los Angeles, and we're also

1:02:26.560 --> 1:02:28.360
<v Speaker 10>making sure that we can ingest that prescription as quickly

1:02:28.360 --> 1:02:28.920
<v Speaker 10>as possible.

1:02:29.000 --> 1:02:31.400
<v Speaker 1>Ah, that's interesting kind of moving the stock around where

1:02:31.400 --> 1:02:34.280
<v Speaker 1>it needs to be before the people need it. Doctor

1:02:34.360 --> 1:02:36.960
<v Speaker 1>Vin Gupta, Amazon's chief medical officer. Can you go to

1:02:37.000 --> 1:02:39.600
<v Speaker 1>a party without someone saying, hey, doc, can you can

1:02:39.600 --> 1:02:42.720
<v Speaker 1>you answer me this question? Because I know when I

1:02:42.760 --> 1:02:44.720
<v Speaker 1>go to anywhere it's like, hey, I have a tech question.

1:02:44.760 --> 1:02:46.479
<v Speaker 1>Can I show you my phone? Is that the same

1:02:46.480 --> 1:02:48.840
<v Speaker 1>thing with you? A little bit?

1:02:48.960 --> 1:02:50.320
<v Speaker 10>A little bit, I have to have to choose my

1:02:50.360 --> 1:02:51.040
<v Speaker 10>friends wisely.

1:02:52.120 --> 1:02:54.680
<v Speaker 1>All right, thanks so much for joining me, doctor Vin Gupta,

1:02:54.760 --> 1:02:56.760
<v Speaker 1>and tell me the website again. So is it just

1:02:56.760 --> 1:02:58.520
<v Speaker 1>pharmacy dot Amazon dot com.

1:02:59.040 --> 1:03:02.040
<v Speaker 10>Pharmacy dot Amazon dot You don't have to wait for

1:03:02.040 --> 1:03:03.840
<v Speaker 10>a better pharmacy experience. We can have it today.

1:03:04.120 --> 1:03:05.760
<v Speaker 1>All right, Thanks so much for joining me on the show.

1:03:05.800 --> 1:03:06.360
<v Speaker 1>Appreciate it.

1:03:06.960 --> 1:03:07.080
<v Speaker 5>Uh.

1:03:07.440 --> 1:03:09.880
<v Speaker 1>Coming up next more of your calls. Triple eight rich

1:03:09.960 --> 1:03:12.440
<v Speaker 1>one O one eight eight eight seven four to two

1:03:12.720 --> 1:03:17.160
<v Speaker 1>four one zero one. You are listening to Rich on Tech.

1:03:20.320 --> 1:03:23.600
<v Speaker 1>Welcome back to rich on Tech. Rich DeMuro here hanging

1:03:23.600 --> 1:03:26.040
<v Speaker 1>out with you at Triple eight rich one O one

1:03:26.280 --> 1:03:29.760
<v Speaker 1>eight eight eight seven four to two four one zero one.

1:03:30.360 --> 1:03:32.480
<v Speaker 1>Give me a call if you have a question about technology.

1:03:32.600 --> 1:03:37.920
<v Speaker 1>No question is too big or too small. I think

1:03:37.960 --> 1:03:40.080
<v Speaker 1>if I ran a small like plumbing business, you know

1:03:40.320 --> 1:03:44.520
<v Speaker 1>it's basically you know what's the difference. Great conversation with

1:03:44.600 --> 1:03:47.880
<v Speaker 1>Amazon Pharmacy That was really interesting to me because I'm

1:03:47.880 --> 1:03:50.200
<v Speaker 1>always like, I think that people are so scared to

1:03:50.240 --> 1:03:53.480
<v Speaker 1>try a different pharmacy. Like literally, growing up, we had

1:03:53.520 --> 1:03:56.920
<v Speaker 1>the same bank. We you know, we had the same pharmacy. Like,

1:03:56.960 --> 1:03:58.960
<v Speaker 1>we never changed anything. And it was only when I

1:03:59.080 --> 1:04:01.520
<v Speaker 1>came out to California that I was like, wait, do

1:04:01.560 --> 1:04:03.040
<v Speaker 1>I still have to get like a prescription at my

1:04:03.080 --> 1:04:05.680
<v Speaker 1>hometown pharmacy back in New Jersey or can I go

1:04:05.760 --> 1:04:07.640
<v Speaker 1>to Like Actually, one of the things I thought was

1:04:07.640 --> 1:04:10.600
<v Speaker 1>wild is we were on vacation and we were able

1:04:10.640 --> 1:04:13.680
<v Speaker 1>to pick up a prescription at a different like CVS.

1:04:14.080 --> 1:04:16.120
<v Speaker 1>I was like, this is game changing, and it's like, well,

1:04:16.120 --> 1:04:18.760
<v Speaker 1>it's not that big of a deal. We're all linked up. Anyway,

1:04:18.800 --> 1:04:22.480
<v Speaker 1>I thought that was interesting. Website for the show Richontech

1:04:22.720 --> 1:04:25.360
<v Speaker 1>dot TV. If you want to follow me on social media,

1:04:26.080 --> 1:04:29.920
<v Speaker 1>you can find me guess where at rich on Tech.

1:04:30.400 --> 1:04:34.440
<v Speaker 1>Let's go to David in Brea, California. David, You're on

1:04:34.560 --> 1:04:35.080
<v Speaker 1>with Rich.

1:04:35.840 --> 1:04:39.800
<v Speaker 11>Hi, Good afternoon, Rich Great. Earlier this afternoon you had

1:04:39.840 --> 1:04:43.200
<v Speaker 11>a lady call about her Facebook account. My problem is

1:04:43.280 --> 1:04:46.080
<v Speaker 11>she said her Facebook was hacked. My problem is my

1:04:46.160 --> 1:04:50.760
<v Speaker 11>account has been taken over. Facebook has no support whatsoever.

1:04:51.040 --> 1:04:52.960
<v Speaker 11>The only thing I tell you to do is log

1:04:53.000 --> 1:04:53.720
<v Speaker 11>into your account.

1:04:53.720 --> 1:04:54.040
<v Speaker 4>First.

1:04:54.280 --> 1:04:56.160
<v Speaker 11>Well, I can't log into my account. When I go

1:04:56.200 --> 1:04:58.320
<v Speaker 11>to log into my account, so they can send me

1:04:58.360 --> 1:05:02.800
<v Speaker 11>the code. Another email address shows above my email address,

1:05:02.960 --> 1:05:05.440
<v Speaker 11>and it's some of the letters are blocked out, so

1:05:05.600 --> 1:05:08.040
<v Speaker 11>any any code will be sent to them. Yep, so

1:05:08.080 --> 1:05:10.480
<v Speaker 11>I can't get into code. What's whoever? And the weird

1:05:10.520 --> 1:05:13.800
<v Speaker 11>part was when this first started, I got an email

1:05:14.440 --> 1:05:16.560
<v Speaker 11>and I answered it and it directed me to my

1:05:16.960 --> 1:05:19.520
<v Speaker 11>to that to my Facebook account, but it was all

1:05:19.560 --> 1:05:22.920
<v Speaker 11>in Korean or Japanese, and you know, I could see

1:05:22.960 --> 1:05:25.400
<v Speaker 11>all my posts, but they all the language had been

1:05:25.440 --> 1:05:28.200
<v Speaker 11>changed to Korean or Japanese an Asian language. Yeah, I

1:05:28.240 --> 1:05:31.680
<v Speaker 11>found them. I found the menu hamburger. I scrolled on that,

1:05:31.800 --> 1:05:33.080
<v Speaker 11>but I couldn't tell what I was, you know, I

1:05:33.080 --> 1:05:37.360
<v Speaker 11>couldn't understand what I was doing. And uh, that's it.

1:05:37.400 --> 1:05:39.280
<v Speaker 11>Facebook has no help whatsoever.

1:05:39.600 --> 1:05:41.960
<v Speaker 1>The aunts, No, they do not. But here's the thing.

1:05:41.960 --> 1:05:44.200
<v Speaker 1>So I've talked to a lot of people, and I've

1:05:44.240 --> 1:05:46.120
<v Speaker 1>done a lot of stories with Facebook, and you have

1:05:46.200 --> 1:05:47.800
<v Speaker 1>to number one, you have to understand what they're up

1:05:47.800 --> 1:05:50.520
<v Speaker 1>against there. They've got three billion people with these accounts,

1:05:50.920 --> 1:05:54.560
<v Speaker 1>people open up accounts, bots open up accounts, people switch accounts.

1:05:54.920 --> 1:05:56.760
<v Speaker 1>You know, we got the woman before who you know,

1:05:56.880 --> 1:05:59.720
<v Speaker 1>she set up a fake account. So, I mean, there's

1:05:59.760 --> 1:06:02.160
<v Speaker 1>so much, many things that they're up against, and you know,

1:06:02.200 --> 1:06:05.240
<v Speaker 1>their primary business is of course getting people on here,

1:06:05.640 --> 1:06:08.240
<v Speaker 1>but you know, it's it's tough for them to service

1:06:08.320 --> 1:06:10.160
<v Speaker 1>every one of these accounts, and there's no phone number

1:06:10.160 --> 1:06:13.520
<v Speaker 1>you can call. There's no Facebook phone number. So the

1:06:13.520 --> 1:06:16.320
<v Speaker 1>main thing that I have recommended over the years, and

1:06:16.320 --> 1:06:19.320
<v Speaker 1>the pretty much the only place you can go to

1:06:19.440 --> 1:06:23.200
<v Speaker 1>do this is Facebook dot com slash hacked. Now, David,

1:06:23.240 --> 1:06:25.200
<v Speaker 1>I know you said that when you go there, it's

1:06:25.200 --> 1:06:28.680
<v Speaker 1>someone else's information. So what I would do is actually

1:06:28.800 --> 1:06:32.680
<v Speaker 1>log out of that account if you can, and then

1:06:32.760 --> 1:06:34.720
<v Speaker 1>go to this, or even don't even log out, just

1:06:34.800 --> 1:06:37.640
<v Speaker 1>use like a private browser window and go to Facebook

1:06:37.680 --> 1:06:40.360
<v Speaker 1>dot com slash hacked. And when I go there, it

1:06:40.400 --> 1:06:43.120
<v Speaker 1>says report compromised account. If you believe your account has

1:06:43.160 --> 1:06:46.680
<v Speaker 1>been compromised by another person or virus, please click my

1:06:46.760 --> 1:06:49.919
<v Speaker 1>account is compromise button. We will help you log back in. Now,

1:06:50.440 --> 1:06:52.720
<v Speaker 1>you're gonna be up against a bunch of issues because

1:06:52.800 --> 1:06:55.560
<v Speaker 1>anything that you're trying to log in with that email

1:06:55.600 --> 1:07:00.240
<v Speaker 1>address is changed. So of course Facebook has all the

1:07:00.320 --> 1:07:03.720
<v Speaker 1>old email addresses on record. And what this will do

1:07:03.800 --> 1:07:06.040
<v Speaker 1>is this will start the process of their system trying

1:07:06.040 --> 1:07:09.040
<v Speaker 1>to figure out, Okay, we see that this is a

1:07:09.040 --> 1:07:10.760
<v Speaker 1>little bit not on the up and up. We saw

1:07:10.800 --> 1:07:13.520
<v Speaker 1>the IP address that change it to this email address

1:07:13.560 --> 1:07:16.880
<v Speaker 1>that is not his, and so it may take a while,

1:07:17.520 --> 1:07:19.360
<v Speaker 1>it may take a lot of time, it may take

1:07:19.400 --> 1:07:22.160
<v Speaker 1>a lot of effort, but you could eventually get this

1:07:22.240 --> 1:07:25.200
<v Speaker 1>account back if you literally make it your job to

1:07:25.320 --> 1:07:27.880
<v Speaker 1>work to get this account back. You may have to

1:07:27.960 --> 1:07:31.160
<v Speaker 1>upload your ID. You may have to upload I'm not kidding.

1:07:31.600 --> 1:07:34.240
<v Speaker 1>They have asked people to upload a picture of themselves

1:07:34.240 --> 1:07:37.920
<v Speaker 1>holding up a newspaper with that date on it. It's like,

1:07:38.560 --> 1:07:42.680
<v Speaker 1>you know a movie, like a spy thriller where someone's

1:07:42.720 --> 1:07:44.320
<v Speaker 1>kidnapped and they're like, hey, you got to prove that

1:07:44.320 --> 1:07:46.400
<v Speaker 1>they're still alive. Like, that's what they will do. This

1:07:46.440 --> 1:07:47.840
<v Speaker 1>is what you have to do to get your Facebook

1:07:47.840 --> 1:07:51.240
<v Speaker 1>account back. Or you could just you know, sign up

1:07:51.280 --> 1:07:53.040
<v Speaker 1>with the new account. But I understand people don't want

1:07:53.040 --> 1:07:55.320
<v Speaker 1>to do that because they've got all their pictures and

1:07:55.360 --> 1:07:57.760
<v Speaker 1>their memories and their posts on this other account. But

1:07:57.920 --> 1:07:59.840
<v Speaker 1>every single person I've ever done a story with that

1:08:00.040 --> 1:08:03.280
<v Speaker 1>it's their Facebook account hacked. It always comes down to

1:08:03.840 --> 1:08:06.080
<v Speaker 1>staying on top of this almost on a daily basis,

1:08:06.080 --> 1:08:08.680
<v Speaker 1>and trying and trying and trying again. That is the

1:08:08.680 --> 1:08:11.840
<v Speaker 1>best advice I can give you now for the rest

1:08:11.840 --> 1:08:13.880
<v Speaker 1>of you, if you have not gotten hacked on Facebook,

1:08:13.920 --> 1:08:16.200
<v Speaker 1>the main thing you need to do is turn on

1:08:16.280 --> 1:08:19.200
<v Speaker 1>two factor authentication, and that will make it so that

1:08:19.560 --> 1:08:22.760
<v Speaker 1>you will not get hacked because they will need both

1:08:22.800 --> 1:08:26.800
<v Speaker 1>your password and secondary code that has texted your phone

1:08:27.000 --> 1:08:29.880
<v Speaker 1>or an authentication app. That is the best way to

1:08:29.880 --> 1:08:33.240
<v Speaker 1>protect your account. It's not fool proof because what these

1:08:33.600 --> 1:08:36.920
<v Speaker 1>hackers do is they get around that by tricking you

1:08:37.000 --> 1:08:40.200
<v Speaker 1>into sharing that one time code. But if it just

1:08:40.240 --> 1:08:42.519
<v Speaker 1>comes down to sort of logging in, that's the main

1:08:42.560 --> 1:08:45.000
<v Speaker 1>thing I can offer David. I know it's such a pain,

1:08:45.160 --> 1:08:49.439
<v Speaker 1>it really is. Thanks for the call. Today, Google Maps

1:08:49.479 --> 1:08:52.400
<v Speaker 1>has a couple of new features for summer travel twenty

1:08:52.479 --> 1:08:54.960
<v Speaker 1>twenty four, and already I saw one of them. It

1:08:55.000 --> 1:08:56.920
<v Speaker 1>showed up on my Google Maps. This is pretty cool.

1:08:57.000 --> 1:08:59.280
<v Speaker 1>So the main feature I think is probably the best

1:08:59.320 --> 1:09:03.320
<v Speaker 1>thing they're doing is adding these recommendation lists and it's

1:09:03.360 --> 1:09:07.920
<v Speaker 1>twofold number one. They're adding recommendations from top websites, so

1:09:07.920 --> 1:09:10.439
<v Speaker 1>sources like the Infatuation, which, by the way, a little

1:09:10.439 --> 1:09:13.639
<v Speaker 1>bit of trivia for the Infatuation, it's actually owned by Chase.

1:09:14.439 --> 1:09:17.479
<v Speaker 1>They bought that company. So Infatuation does a lot of

1:09:17.479 --> 1:09:20.080
<v Speaker 1>restaurant reviews. Chase has a lot of credit cards, a

1:09:20.120 --> 1:09:23.519
<v Speaker 1>lot of points that do restaurants, you know, bonus points.

1:09:23.840 --> 1:09:25.600
<v Speaker 1>It's in their best interest to get you to go

1:09:25.640 --> 1:09:27.960
<v Speaker 1>to these restaurants. So anyway, I just thought that was

1:09:27.960 --> 1:09:32.200
<v Speaker 1>interesting when I learned that A Lonely Planet, New York

1:09:32.200 --> 1:09:34.680
<v Speaker 1>Times and Open Table. So when you go on and

1:09:34.720 --> 1:09:37.880
<v Speaker 1>you search like Los Angeles, you might see a list, Hey, Infatuation,

1:09:38.040 --> 1:09:41.640
<v Speaker 1>top five restaurants here, whatever. That's kind of cool. The

1:09:41.680 --> 1:09:44.639
<v Speaker 1>other thing they're doing is they're introducing their own restaurant lists,

1:09:44.680 --> 1:09:46.839
<v Speaker 1>and so they have three different types. They've got trending

1:09:46.880 --> 1:09:50.120
<v Speaker 1>places and this is updated weekly with the trending places

1:09:50.120 --> 1:09:53.519
<v Speaker 1>that are in that area. Top Community Favorites, so that'll

1:09:53.560 --> 1:09:56.160
<v Speaker 1>be another list of different community favorites, and then hidden

1:09:56.240 --> 1:10:00.240
<v Speaker 1>gems and that will work in over forty cities. You

1:10:00.320 --> 1:10:04.960
<v Speaker 1>type in New York, New York on Google Maps. And

1:10:05.000 --> 1:10:08.479
<v Speaker 1>you scroll up once you tap New York first. Okay,

1:10:08.479 --> 1:10:10.200
<v Speaker 1>I don't see it for New York yet. I saw

1:10:10.200 --> 1:10:13.080
<v Speaker 1>it for Los Angeles yesterday. Let's type in Los Angeles. Okay,

1:10:13.160 --> 1:10:16.439
<v Speaker 1>Los Angeles, and so now I scroll up and what

1:10:16.439 --> 1:10:18.880
<v Speaker 1>do I see? Okay, well I'm not seeing it there either. Okay,

1:10:18.920 --> 1:10:22.080
<v Speaker 1>well I saw it yesterday. I swear. I guess it's

1:10:22.120 --> 1:10:24.360
<v Speaker 1>still rolling out. But I did see it yesterday, and

1:10:24.400 --> 1:10:27.240
<v Speaker 1>I was so excited because I thought that was pretty cool. Ah,

1:10:27.280 --> 1:10:30.519
<v Speaker 1>that's so funny that I lost it. Let's try one

1:10:30.560 --> 1:10:36.840
<v Speaker 1>more city. Let's try Honolulu. And that's okay. Well it's

1:10:36.840 --> 1:10:38.719
<v Speaker 1>not there either. Okay, well it was on my phone

1:10:38.720 --> 1:10:40.599
<v Speaker 1>for a minute. But anyway, this is what happens when

1:10:40.680 --> 1:10:43.400
<v Speaker 1>things are rolling out. It means they put it out

1:10:43.400 --> 1:10:45.479
<v Speaker 1>on a couple of phones and they make sure everything works,

1:10:45.479 --> 1:10:47.720
<v Speaker 1>and they put out in some more. But it's really

1:10:47.800 --> 1:10:49.960
<v Speaker 1>neat because it's just one more way of finding like

1:10:50.360 --> 1:10:52.160
<v Speaker 1>good places to go. And what I thought was really

1:10:52.160 --> 1:10:55.360
<v Speaker 1>cool is you can sort by nearby. So from now on,

1:10:55.479 --> 1:10:57.760
<v Speaker 1>whenever whenever I'm in a city that I don't know

1:10:57.760 --> 1:10:59.599
<v Speaker 1>where to eat, I'm just gonna go to these lists.

1:10:59.640 --> 1:11:02.600
<v Speaker 1>Either the Hidden gems, probably the hidden gems and just

1:11:02.640 --> 1:11:04.320
<v Speaker 1>sort by nearby, and that's how I'm gonna pick my

1:11:04.360 --> 1:11:07.040
<v Speaker 1>place to go or the trending place. And sometimes the

1:11:07.080 --> 1:11:09.519
<v Speaker 1>trending places though could be a little hit or miss,

1:11:09.560 --> 1:11:12.519
<v Speaker 1>because you know, it's a lot of like Instagram, you know,

1:11:12.640 --> 1:11:15.479
<v Speaker 1>influencer type places, and sometimes you know they're not the

1:11:15.520 --> 1:11:18.599
<v Speaker 1>best food. It's more of like the best pictures of food,

1:11:18.680 --> 1:11:20.920
<v Speaker 1>so you got to be careful about some of those

1:11:20.920 --> 1:11:24.200
<v Speaker 1>things you have. In fact Instagram, this is a very

1:11:24.280 --> 1:11:27.240
<v Speaker 1>hidden feature on Instagram. But they actually have their own

1:11:27.400 --> 1:11:31.920
<v Speaker 1>way of finding secret lists on Instagram, so nobody knows

1:11:31.920 --> 1:11:34.000
<v Speaker 1>about this. But if you go to Instagram, you search

1:11:34.080 --> 1:11:36.680
<v Speaker 1>for a city, like search for Los Angeles, this is

1:11:36.760 --> 1:11:41.640
<v Speaker 1>like so weird, and then you tap places and then

1:11:41.680 --> 1:11:44.160
<v Speaker 1>you go into Los Angeles, California, and then you hit

1:11:44.200 --> 1:11:47.719
<v Speaker 1>the X. It'll show you all the popular places nearby

1:11:47.760 --> 1:11:50.640
<v Speaker 1>and you can sort by restaurants, cafes, sites, and hotels.

1:11:50.640 --> 1:11:53.080
<v Speaker 1>So it's like the most instagrammed places in a city.

1:11:53.320 --> 1:11:56.080
<v Speaker 1>But they really hide this feature. I'm not sure why,

1:11:56.160 --> 1:11:59.240
<v Speaker 1>but now you know because you're listening to Rich on Tech.

1:11:59.280 --> 1:12:05.080
<v Speaker 1>More of your calls coming up right after this welcome

1:12:05.120 --> 1:12:07.639
<v Speaker 1>back to Rich on Tech Rich Demiro here hanging out

1:12:07.640 --> 1:12:13.920
<v Speaker 1>with you, talking technology and some breaking news. Actually this

1:12:13.960 --> 1:12:20.439
<v Speaker 1>is big. AT and T has announced that, Wow, this

1:12:20.600 --> 1:12:24.960
<v Speaker 1>is just wild. So many customer records available on the

1:12:25.040 --> 1:12:27.600
<v Speaker 1>dark web. So this was a data set that was

1:12:27.640 --> 1:12:29.880
<v Speaker 1>released on the dark web about two weeks ago, and

1:12:29.920 --> 1:12:31.880
<v Speaker 1>AT and T hasn't really said much about it. But

1:12:31.920 --> 1:12:34.799
<v Speaker 1>now they came out and said, yes, this is actually

1:12:34.920 --> 1:12:40.200
<v Speaker 1>our data. It includes personal information on let's see here,

1:12:40.640 --> 1:12:45.240
<v Speaker 1>seven point six million current AT and T account holders

1:12:45.800 --> 1:12:49.599
<v Speaker 1>and approximately are you ready for this, sixty five point

1:12:49.680 --> 1:12:54.880
<v Speaker 1>four million former account holders. So basically, if you had

1:12:55.400 --> 1:13:02.679
<v Speaker 1>AT and T from twenty nineteen or earlier, this probably

1:13:02.680 --> 1:13:07.800
<v Speaker 1>contains your information. And again the personal information includes such

1:13:07.840 --> 1:13:13.479
<v Speaker 1>information as social security numbers. This is wild. That is

1:13:13.520 --> 1:13:19.120
<v Speaker 1>a huge, huge data leak. Now we talked about this

1:13:19.280 --> 1:13:21.840
<v Speaker 1>that everyone thought that this was AT and T data,

1:13:21.880 --> 1:13:23.640
<v Speaker 1>but AT and T never came out and said it

1:13:23.680 --> 1:13:29.880
<v Speaker 1>was theirs. But tech Crunch has said that AT and

1:13:29.960 --> 1:13:35.160
<v Speaker 1>T has now reset millions of customer account passcodes because

1:13:35.520 --> 1:13:42.200
<v Speaker 1>tech Crunch told them, hey, these passcodes were easily figured out.

1:13:42.360 --> 1:13:44.960
<v Speaker 1>And so I'm not sure what the passcode is. I'm

1:13:45.000 --> 1:13:48.280
<v Speaker 1>guessing it's some sort of like I think every wireless

1:13:48.400 --> 1:13:51.639
<v Speaker 1>account has like a four digit code that is used

1:13:51.680 --> 1:13:55.280
<v Speaker 1>to like protect the account, but it sounds like that's

1:13:55.320 --> 1:13:58.800
<v Speaker 1>what they reset. This is a huge data dump. I

1:13:58.880 --> 1:14:03.760
<v Speaker 1>mean it really really is. Now the way that you

1:14:03.800 --> 1:14:06.920
<v Speaker 1>can check to see if your information is in here,

1:14:07.400 --> 1:14:10.559
<v Speaker 1>there is a website. Now this is not the official website.

1:14:10.560 --> 1:14:13.240
<v Speaker 1>I assume that there's going to be an official website,

1:14:14.000 --> 1:14:15.880
<v Speaker 1>but this is a website that you can check in

1:14:16.000 --> 1:14:19.200
<v Speaker 1>general if your data has been involved in a data breach.

1:14:20.120 --> 1:14:21.960
<v Speaker 1>And I'm trying to get the actual person who runs

1:14:21.960 --> 1:14:24.120
<v Speaker 1>this website on the show. I've got to email them

1:14:24.160 --> 1:14:26.519
<v Speaker 1>because it's a great website. It's called have I Been Poned?

1:14:27.160 --> 1:14:30.679
<v Speaker 1>Have I Been? And you got to spell this properly

1:14:31.200 --> 1:14:38.519
<v Speaker 1>pwned dot com? Have I Been Poned? It's almost like

1:14:38.560 --> 1:14:41.960
<v Speaker 1>have I Been Pawned? But without the A. And you

1:14:42.040 --> 1:14:44.200
<v Speaker 1>type in your email address and it will tell you

1:14:44.479 --> 1:14:47.559
<v Speaker 1>if your information has showed up in one of these breaches,

1:14:47.600 --> 1:14:51.760
<v Speaker 1>and lo and behold, sure enough, my email address is

1:14:51.840 --> 1:14:56.600
<v Speaker 1>part of this AT and T data breach. So what

1:14:56.760 --> 1:14:59.920
<v Speaker 1>can you do? The only thing you could really do

1:15:00.400 --> 1:15:03.200
<v Speaker 1>is if you see, so my my information is involved

1:15:03.200 --> 1:15:10.879
<v Speaker 1>in one, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen, twenty,

1:15:11.120 --> 1:15:13.240
<v Speaker 1>oh Wow, twenty one, twenty two, twenty three, twenty four,

1:15:13.280 --> 1:15:18.520
<v Speaker 1>twenty five, twenty six, twenty seven, twenty eight data breaches. So, uh, yeah,

1:15:18.520 --> 1:15:22.240
<v Speaker 1>it's you're up against a very tough world out there.

1:15:23.320 --> 1:15:25.040
<v Speaker 1>But the main thing to know is that if you

1:15:25.040 --> 1:15:28.080
<v Speaker 1>scroll through this list of data breaches and your information

1:15:28.200 --> 1:15:31.320
<v Speaker 1>is in one of them, uh, if you are using

1:15:31.360 --> 1:15:34.479
<v Speaker 1>that password in a different account, that could be a

1:15:34.560 --> 1:15:37.439
<v Speaker 1>major problem because basically they get the password from this

1:15:37.600 --> 1:15:40.479
<v Speaker 1>data breach, the email address from the data breach, and

1:15:40.520 --> 1:15:42.559
<v Speaker 1>then they use it on different websites. So if you

1:15:42.560 --> 1:15:45.000
<v Speaker 1>go through this list and you weren't using a strong

1:15:45.280 --> 1:15:50.400
<v Speaker 1>unique password, then you are in trouble. If you were

1:15:50.520 --> 1:15:52.680
<v Speaker 1>using a strong unique password, they're not really going to

1:15:52.720 --> 1:15:54.800
<v Speaker 1>be able to do much with that information except when

1:15:54.800 --> 1:15:58.759
<v Speaker 1>it includes things like your data, birth, your social security number,

1:15:58.960 --> 1:16:01.360
<v Speaker 1>your address, and then when it gets into all that,

1:16:01.400 --> 1:16:03.800
<v Speaker 1>which a lot of it does, they piece this all

1:16:03.800 --> 1:16:05.679
<v Speaker 1>together and they could use it to open up accounts

1:16:05.680 --> 1:16:08.320
<v Speaker 1>in your name and different things like that steal your identity.

1:16:08.600 --> 1:16:10.040
<v Speaker 1>So You really do have to be on top of

1:16:10.040 --> 1:16:13.600
<v Speaker 1>this stuff. There are a lot of dark web monitoring services.

1:16:13.640 --> 1:16:16.360
<v Speaker 1>I got an alert from Google about this whole AT

1:16:16.479 --> 1:16:18.920
<v Speaker 1>and T thing, but again it wasn't confirmed that it

1:16:18.960 --> 1:16:21.600
<v Speaker 1>was AT and T until just now. So AT and

1:16:21.640 --> 1:16:25.559
<v Speaker 1>T now on their website as of March thirtieth. As

1:16:25.600 --> 1:16:27.840
<v Speaker 1>I read this, they said that yes, AT and T

1:16:27.960 --> 1:16:30.639
<v Speaker 1>has determined that AT and T data specific fields were

1:16:30.680 --> 1:16:33.120
<v Speaker 1>contained in a data set released on the dark web.

1:16:33.560 --> 1:16:37.479
<v Speaker 1>Source is still being assessed, so they don't know if

1:16:38.280 --> 1:16:42.120
<v Speaker 1>this was someone getting access to their system or it

1:16:42.240 --> 1:16:45.840
<v Speaker 1>was getting access to a third party system that has

1:16:45.880 --> 1:16:51.040
<v Speaker 1>access to their systems. So and we encourage former and

1:16:51.160 --> 1:16:54.719
<v Speaker 1>current customers with questions to visit AT and T dot

1:16:54.760 --> 1:16:59.800
<v Speaker 1>com slash account safety and it will tell you what

1:17:00.080 --> 1:17:02.640
<v Speaker 1>to do. Oh okay, here it is explains the passcode.

1:17:03.080 --> 1:17:06.000
<v Speaker 1>A passcode is like a numerical pan It's usually four digits.

1:17:06.040 --> 1:17:08.400
<v Speaker 1>It's different from the password, and it's one of the

1:17:08.760 --> 1:17:11.200
<v Speaker 1>security measures for AT and T customers. How do I

1:17:11.280 --> 1:17:15.880
<v Speaker 1>update my passcode? We've already reset your passcode. If you

1:17:15.920 --> 1:17:18.080
<v Speaker 1>haven't changed it in the past year, we suggest you

1:17:18.200 --> 1:17:20.960
<v Speaker 1>change yours as a precaution. You can sign into your

1:17:21.000 --> 1:17:25.400
<v Speaker 1>account and edit. Yeah, you can do it from there.

1:17:25.640 --> 1:17:28.800
<v Speaker 1>So again, I will link all of this up on

1:17:28.840 --> 1:17:33.960
<v Speaker 1>my website. Rich on tech dot tv. But this is yeah,

1:17:34.000 --> 1:17:36.760
<v Speaker 1>it's wild. It's just the problem is these companies are

1:17:36.800 --> 1:17:40.160
<v Speaker 1>getting bigger, which means when they have a breach like this,

1:17:40.320 --> 1:17:44.040
<v Speaker 1>it's getting worse and it's getting scarier and scarier because

1:17:44.040 --> 1:17:45.720
<v Speaker 1>it's like you almost don't want to give out your

1:17:45.720 --> 1:17:48.200
<v Speaker 1>information to anyone because it's just it's bound to be

1:17:48.200 --> 1:17:53.880
<v Speaker 1>out there on the web. Let's see here, let's go

1:17:54.160 --> 1:17:59.840
<v Speaker 1>to Renee in Westminster, California. Right, Renee, you're on with Rich.

1:18:01.760 --> 1:18:05.360
<v Speaker 6>Hello Rich, I'm that's surprising and that makes me one route.

1:18:05.400 --> 1:18:09.719
<v Speaker 6>What happened to my phone or this phone? I'm using

1:18:09.760 --> 1:18:11.960
<v Speaker 6>a temporary phone because.

1:18:11.760 --> 1:18:14.160
<v Speaker 3>My mine was stolen or lost about three.

1:18:14.000 --> 1:18:18.320
<v Speaker 6>Weeks ago, and I've been on the phone with that support.

1:18:18.439 --> 1:18:22.200
<v Speaker 6>This is a phone if it phones through two connect.

1:18:22.560 --> 1:18:27.439
<v Speaker 6>I qualified for the free service because my ankle is

1:18:27.479 --> 1:18:31.080
<v Speaker 6>injured and my time and I go, oh sure, I

1:18:31.120 --> 1:18:32.960
<v Speaker 6>need to use the phone anyways, and I want to

1:18:32.960 --> 1:18:38.280
<v Speaker 6>go buy another dree hundred dollar four hundred dollar bonus

1:18:38.320 --> 1:18:41.120
<v Speaker 6>spectrum because I've got insurance on it, and they can

1:18:41.200 --> 1:18:43.439
<v Speaker 6>renew the interance because I can't get to the account

1:18:43.439 --> 1:18:46.559
<v Speaker 6>where I have the money on the insurance for so

1:18:46.600 --> 1:18:48.320
<v Speaker 6>I tried to use this. When you get to my account,

1:18:48.600 --> 1:18:51.559
<v Speaker 6>I won't use the name my bank account the an

1:18:51.600 --> 1:18:56.760
<v Speaker 6>online bank and use a virtual card. But you can

1:18:56.920 --> 1:19:01.760
<v Speaker 6>access to anywhere else but the tie that verification. It

1:19:01.840 --> 1:19:07.679
<v Speaker 6>cannot THEND for anything else. I mean it can't can't

1:19:07.680 --> 1:19:11.600
<v Speaker 6>get it because except for the on the.

1:19:11.120 --> 1:19:13.400
<v Speaker 1>The other phone that's been compromised.

1:19:13.720 --> 1:19:16.559
<v Speaker 6>How was that you never had this happen before. I

1:19:16.560 --> 1:19:20.040
<v Speaker 6>have changed everything. But I can get into my account, So.

1:19:20.000 --> 1:19:23.240
<v Speaker 1>You can't get into your bank account because they can't verify.

1:19:22.920 --> 1:19:25.559
<v Speaker 6>It can get into my bank account, not the the

1:19:26.640 --> 1:19:29.479
<v Speaker 6>to They won't grant me a virtual card, and I've

1:19:29.479 --> 1:19:32.879
<v Speaker 6>been even the tech department is the bank they transmitting

1:19:32.920 --> 1:19:38.160
<v Speaker 6>to the like upper tech department. And then and then

1:19:38.479 --> 1:19:41.000
<v Speaker 6>texts will come through that they personally try to test

1:19:41.160 --> 1:19:43.160
<v Speaker 6>to me. Me knows we'll go through, but just not

1:19:43.320 --> 1:19:43.880
<v Speaker 6>be often.

1:19:45.080 --> 1:19:49.519
<v Speaker 1>Then the one time code won't go through, right right.

1:19:49.439 --> 1:19:51.600
<v Speaker 6>So there's like they thought there was a glims. I mean,

1:19:51.640 --> 1:19:54.040
<v Speaker 6>I'm called several times. I'm trying to figure out myself

1:19:54.080 --> 1:19:57.960
<v Speaker 6>all the permissions on. It's some kind of it's called

1:19:59.280 --> 1:20:06.960
<v Speaker 6>true can of the clouds seven. Yeah, even sim.

1:20:06.720 --> 1:20:09.120
<v Speaker 1>Card for my So how can I help?

1:20:09.160 --> 1:20:09.240
<v Speaker 11>What?

1:20:09.280 --> 1:20:09.360
<v Speaker 12>Do?

1:20:09.479 --> 1:20:09.599
<v Speaker 13>What?

1:20:09.640 --> 1:20:09.720
<v Speaker 12>Do?

1:20:09.880 --> 1:20:10.360
<v Speaker 1>What? What?

1:20:10.520 --> 1:20:11.120
<v Speaker 3>Type of question?

1:20:11.479 --> 1:20:13.680
<v Speaker 6>The last question, I'm wonder if they're running to a

1:20:13.800 --> 1:20:18.600
<v Speaker 6>T and D, why can't I get to that in

1:20:18.640 --> 1:20:19.040
<v Speaker 6>the bank?

1:20:19.960 --> 1:20:24.240
<v Speaker 1>Why can't you get that code through? Connect? Is filtering

1:20:24.280 --> 1:20:28.760
<v Speaker 1>out that address? So I think that's the problem, is

1:20:28.800 --> 1:20:31.720
<v Speaker 1>that you have to get in touch with them to

1:20:31.920 --> 1:20:35.280
<v Speaker 1>say hey, and what did they say to each other? Yeah,

1:20:35.280 --> 1:20:37.240
<v Speaker 1>they blame it on each other. Huh. I mean I

1:20:37.280 --> 1:20:39.800
<v Speaker 1>know that there are there are certain phone numbers that

1:20:39.840 --> 1:20:43.439
<v Speaker 1>cannot handle the two factor authentication code. So here's my question.

1:20:44.040 --> 1:20:46.439
<v Speaker 1>Can you go to your bank and can you set

1:20:46.520 --> 1:20:49.120
<v Speaker 1>up can you set up like a Google Voice number,

1:20:49.960 --> 1:20:53.000
<v Speaker 1>put that into your bank account as a trusted number,

1:20:53.479 --> 1:20:56.800
<v Speaker 1>and then get the code and then get the code

1:20:56.880 --> 1:21:02.519
<v Speaker 1>sent there. That's what I would do now. In Well,

1:21:02.560 --> 1:21:05.080
<v Speaker 1>the problem is that if you know, if you can

1:21:05.120 --> 1:21:06.920
<v Speaker 1>log into your bank account, Look, if you can log

1:21:06.960 --> 1:21:09.720
<v Speaker 1>into your bank account and add a phone number, what

1:21:09.760 --> 1:21:11.800
<v Speaker 1>I would do is it takes I mean, it's this

1:21:11.960 --> 1:21:14.439
<v Speaker 1>is obviously a very roundabout way of going about this.

1:21:14.560 --> 1:21:16.519
<v Speaker 1>But if you're trying. If your phone that you've got

1:21:16.600 --> 1:21:19.080
<v Speaker 1>from True Connect is not getting you this one time code,

1:21:19.640 --> 1:21:21.640
<v Speaker 1>then I would just set up another phone number that

1:21:21.680 --> 1:21:24.479
<v Speaker 1>you can get that one time code on. So you

1:21:24.520 --> 1:21:26.960
<v Speaker 1>can set up that phone number through Google Voice for free,

1:21:27.720 --> 1:21:31.600
<v Speaker 1>and once you link that to your bank account, confirm it,

1:21:32.160 --> 1:21:34.160
<v Speaker 1>and then you know, then you can actually get that

1:21:34.200 --> 1:21:37.679
<v Speaker 1>one time code there. But if you can't get into

1:21:37.680 --> 1:21:39.479
<v Speaker 1>your bank account to log in because you need the

1:21:39.479 --> 1:21:41.320
<v Speaker 1>one time code, you're kind of in a circle here,

1:21:41.400 --> 1:21:47.400
<v Speaker 1>and that's that's definitely an issue. But this I do have.

1:21:47.520 --> 1:21:50.519
<v Speaker 1>I've seen where sometimes the one time codes just don't

1:21:50.600 --> 1:21:54.559
<v Speaker 1>don't come through with certain providers. They just don't. So

1:21:56.080 --> 1:21:58.519
<v Speaker 1>the thing that I number one, you got to you

1:21:58.520 --> 1:22:01.120
<v Speaker 1>got to get this account back from Spectrum or whoever

1:22:01.200 --> 1:22:03.960
<v Speaker 1>has your account, if they're making you buy a phone

1:22:04.000 --> 1:22:05.400
<v Speaker 1>or whatever. You got to figure out how to get

1:22:05.400 --> 1:22:08.320
<v Speaker 1>that back from them, because that's your original account and

1:22:08.360 --> 1:22:11.559
<v Speaker 1>that's probably going to have more codes than you for

1:22:11.640 --> 1:22:14.000
<v Speaker 1>different accounts that you have, So you've got to really

1:22:14.040 --> 1:22:16.920
<v Speaker 1>figure out what's going on there, why you're getting that back,

1:22:18.200 --> 1:22:21.080
<v Speaker 1>or how to get that back. And then the True Connect,

1:22:21.320 --> 1:22:24.559
<v Speaker 1>you know, I actually did a story with True connect

1:22:24.640 --> 1:22:27.960
<v Speaker 1>once and I met them and they're I think they're

1:22:28.640 --> 1:22:32.679
<v Speaker 1>in Los Angeles, aren't they? But I would I would

1:22:33.240 --> 1:22:35.680
<v Speaker 1>get on the phone with them and really figure out,

1:22:35.720 --> 1:22:38.240
<v Speaker 1>say like, hey, I'm not getting this code that I need,

1:22:38.880 --> 1:22:40.600
<v Speaker 1>and there's got to be a reason why I'm not

1:22:40.640 --> 1:22:42.800
<v Speaker 1>getting this code. Yeah it isn't LA, Yeah it was

1:22:42.840 --> 1:22:46.960
<v Speaker 1>a company. But do me a favor, Renee. Go to

1:22:47.000 --> 1:22:50.599
<v Speaker 1>my website, email me with your information, and I will

1:22:50.600 --> 1:22:52.680
<v Speaker 1>try to get in touch with the True connect as

1:22:52.680 --> 1:22:54.160
<v Speaker 1>well and see if we can get to the bottom

1:22:54.200 --> 1:22:57.360
<v Speaker 1>of this. Because you know, the reason why I say

1:22:57.360 --> 1:22:59.639
<v Speaker 1>that is because I want to know why this is happening,

1:22:59.680 --> 1:23:01.760
<v Speaker 1>because if it's happening to you, it's probably happening to

1:23:01.800 --> 1:23:04.240
<v Speaker 1>other people. And it may be that True Connects is

1:23:04.280 --> 1:23:08.400
<v Speaker 1>just blocking a swath of confirmation codes for protection or

1:23:08.439 --> 1:23:11.439
<v Speaker 1>something like that. So there are reasons for this stuff,

1:23:11.479 --> 1:23:13.320
<v Speaker 1>but you got to you got to figure out how

1:23:13.320 --> 1:23:15.400
<v Speaker 1>to work through them, because you need access to your

1:23:15.400 --> 1:23:18.400
<v Speaker 1>bank account, don't you. Eight to eight rich one O

1:23:18.520 --> 1:23:22.639
<v Speaker 1>one eight eight eight seven four two four one zero one.

1:23:23.760 --> 1:23:25.840
<v Speaker 1>Coming up this hour, we're going to talk to Jefferson

1:23:25.880 --> 1:23:28.640
<v Speaker 1>Graham about taking the best pictures you can of the

1:23:28.680 --> 1:23:33.960
<v Speaker 1>total solar eclipse. This is rich on Tech. Welcome back

1:23:33.960 --> 1:23:36.400
<v Speaker 1>to rich on Tech. Rich Demiro here hanging out with you,

1:23:36.560 --> 1:23:43.160
<v Speaker 1>talking technology. A couple things of note this week, Apple

1:23:43.240 --> 1:23:48.639
<v Speaker 1>announced WWDC going to be held June tenth. June tenth

1:23:48.800 --> 1:23:51.080
<v Speaker 1>is the date when we will now learn about the

1:23:51.120 --> 1:23:56.040
<v Speaker 1>new features of the next software for iOS. So iOS

1:23:56.120 --> 1:23:59.240
<v Speaker 1>eighteen will also see the new features for the iPad,

1:23:59.439 --> 1:24:04.040
<v Speaker 1>the max Watch OS, tvOS, and Vision Os. This will

1:24:04.040 --> 1:24:05.760
<v Speaker 1>be interesting because we're gonna get some We're gonna get

1:24:05.800 --> 1:24:09.680
<v Speaker 1>basically our first update on Apple Vision Pro. We have

1:24:09.720 --> 1:24:12.880
<v Speaker 1>not heard anything. Apple's been sort of radio silent about

1:24:12.960 --> 1:24:16.280
<v Speaker 1>vision Pro since its launch. I think it's definitely been

1:24:17.840 --> 1:24:22.639
<v Speaker 1>less what's the term. It probably has not been as

1:24:23.960 --> 1:24:26.880
<v Speaker 1>fruitful as they have Maybe they didn't think it would be.

1:24:26.920 --> 1:24:29.360
<v Speaker 1>I don't know, because it's just it's a very expensive product,

1:24:29.840 --> 1:24:31.840
<v Speaker 1>so that's that's kind of tricky. But anyway, we will

1:24:31.880 --> 1:24:33.800
<v Speaker 1>hear more about that on June tenth. I think for

1:24:33.960 --> 1:24:37.280
<v Speaker 1>most people, the features of iOS eighteen will probably be

1:24:37.360 --> 1:24:41.080
<v Speaker 1>most notable. Now. One feature that is already being rumored

1:24:41.280 --> 1:24:45.559
<v Speaker 1>is This is from Mark German at Bloomberg. He says

1:24:45.640 --> 1:24:50.160
<v Speaker 1>that the next version of iOS eighteen will bring a

1:24:50.400 --> 1:24:52.800
<v Speaker 1>major change to the home screen. You will be able

1:24:52.840 --> 1:24:56.360
<v Speaker 1>to move your apps anywhere you want. You can place

1:24:56.439 --> 1:24:59.479
<v Speaker 1>them freely on the grid instead of having them lined up,

1:24:59.560 --> 1:25:02.960
<v Speaker 1>something that it's been an Android feature since day one. Now.

1:25:02.960 --> 1:25:07.080
<v Speaker 1>The other rumor is that Google Ai may be integrated

1:25:07.160 --> 1:25:10.559
<v Speaker 1>into the next version of IOSA teen. So that'll be

1:25:10.560 --> 1:25:15.240
<v Speaker 1>interesting because you know, we know those are frenemies. Let's

1:25:15.240 --> 1:25:18.080
<v Speaker 1>see midge rights in Hey, Rich, I'm going out of town.

1:25:18.120 --> 1:25:20.720
<v Speaker 1>I'm taking an iPad that only works on Wi Fi

1:25:20.800 --> 1:25:23.599
<v Speaker 1>since I don't pay for cellular data. Of course I'm

1:25:23.600 --> 1:25:25.719
<v Speaker 1>taking my iPhone. Do I need to use the VPN

1:25:25.760 --> 1:25:27.840
<v Speaker 1>on my iPad on the hotel Wi Fi if I

1:25:27.880 --> 1:25:30.800
<v Speaker 1>only use it to play games and downloaded movies? Do

1:25:30.880 --> 1:25:32.640
<v Speaker 1>I need to use the VPN on my phone if

1:25:32.680 --> 1:25:35.360
<v Speaker 1>I only use it to check email, Facebook and one game?

1:25:35.840 --> 1:25:37.679
<v Speaker 1>I also may have to get on my banking app

1:25:37.720 --> 1:25:40.840
<v Speaker 1>while I'm away. Or should I just connect to the

1:25:40.840 --> 1:25:42.759
<v Speaker 1>hotel Wi Fi and use the VPN on my phone.

1:25:42.800 --> 1:25:44.760
<v Speaker 1>I don't really like paying ninety nine dollars a year

1:25:44.800 --> 1:25:46.680
<v Speaker 1>for my VPN if I only use it once or

1:25:46.720 --> 1:25:50.120
<v Speaker 1>twice when I go out of town. Happy Easter, Midge. Well,

1:25:50.160 --> 1:25:53.240
<v Speaker 1>Happy Easter Midge to you as well. Here's the thing,

1:25:53.280 --> 1:25:56.880
<v Speaker 1>here's my rule of thumb with VPNs. I think number

1:25:56.880 --> 1:25:59.439
<v Speaker 1>one my rule of thumb is that I almost never

1:25:59.439 --> 1:26:01.640
<v Speaker 1>connect to one I find unless I have to. So

1:26:01.760 --> 1:26:04.160
<v Speaker 1>on my phone, I have an unlimited data plan. I

1:26:04.200 --> 1:26:06.720
<v Speaker 1>will use that as much as possible, because why am

1:26:06.760 --> 1:26:10.240
<v Speaker 1>I trying to save my telephone company from the data?

1:26:10.360 --> 1:26:12.200
<v Speaker 1>Like I want to use as much as possible because

1:26:12.240 --> 1:26:14.519
<v Speaker 1>I'm paying a lot for that. So if I have

1:26:14.560 --> 1:26:16.640
<v Speaker 1>a good if I have a good cellular signal in

1:26:16.720 --> 1:26:19.800
<v Speaker 1>my hotel room, I just stay on cellular. Now, with

1:26:19.840 --> 1:26:21.560
<v Speaker 1>the iPad, of course, you will have to connect to

1:26:21.600 --> 1:26:24.600
<v Speaker 1>the hotel Wi Fi. So I get that. Do you

1:26:24.640 --> 1:26:27.120
<v Speaker 1>need to use your VPN in any of these situations?

1:26:27.200 --> 1:26:30.400
<v Speaker 1>I would say, uh, if I think you never need

1:26:30.439 --> 1:26:32.959
<v Speaker 1>to use a VPN on your phone if you're on cellular,

1:26:33.240 --> 1:26:36.800
<v Speaker 1>because your cellular connection is very private and it's really

1:26:36.800 --> 1:26:39.639
<v Speaker 1>a one to one connection with the phone company. Yeah,

1:26:39.680 --> 1:26:42.320
<v Speaker 1>they can see everything you do, but that's okay if

1:26:42.760 --> 1:26:45.280
<v Speaker 1>you don't care about that. Now, if you're trying to

1:26:45.320 --> 1:26:48.400
<v Speaker 1>access like a you know, something specific, or you really

1:26:48.400 --> 1:26:50.320
<v Speaker 1>want to cover your tracks, then yeah you can use

1:26:50.360 --> 1:26:53.040
<v Speaker 1>a VPN. But when it comes to using a VPN

1:26:53.200 --> 1:26:57.120
<v Speaker 1>on the UH you said to play games and downloaded movies.

1:26:57.160 --> 1:26:59.519
<v Speaker 1>There's no reason for a VPN, And you know it's

1:26:59.560 --> 1:27:03.479
<v Speaker 1>not as if hotel wi fi. Isn't it the setup

1:27:03.560 --> 1:27:05.600
<v Speaker 1>of the Wi fi When you're going to these websites,

1:27:05.680 --> 1:27:08.479
<v Speaker 1>most of them nowadays are secure anyway, so people aren't

1:27:08.520 --> 1:27:10.160
<v Speaker 1>gonna be able to see what you're typing into Google

1:27:10.240 --> 1:27:12.920
<v Speaker 1>or your email. But if you want that extra layer

1:27:12.960 --> 1:27:16.600
<v Speaker 1>of anonymity, then yes, that is a good thing to

1:27:16.680 --> 1:27:19.640
<v Speaker 1>use a VPN. Also, sometimes you just need to use

1:27:19.680 --> 1:27:21.240
<v Speaker 1>a VPN if you're like in a different country and

1:27:21.240 --> 1:27:23.439
<v Speaker 1>you want to access something that's not available there. So

1:27:23.479 --> 1:27:27.000
<v Speaker 1>that's another reason. But with the only reason I would

1:27:27.000 --> 1:27:30.280
<v Speaker 1>say to use a VPN is in this case, if

1:27:30.280 --> 1:27:33.040
<v Speaker 1>you are on the hotel WiFi and you need to

1:27:33.120 --> 1:27:36.759
<v Speaker 1>check your banking apps. So anything that's like sensitive private

1:27:36.840 --> 1:27:41.120
<v Speaker 1>data like that, that's when I would say to do that.

1:27:41.120 --> 1:27:45.720
<v Speaker 1>That's my recommendation, Madge. Thanks for the email. Barbara Wrights, Hey, Rich,

1:27:45.800 --> 1:27:48.000
<v Speaker 1>I moved to Texas two years ago. I continue to

1:27:48.040 --> 1:27:50.920
<v Speaker 1>listen to KFI. I can't find anything nearly as good here.

1:27:52.640 --> 1:27:54.680
<v Speaker 1>I have a question I've recently gone to work for

1:27:54.760 --> 1:27:58.160
<v Speaker 1>a licensed clinical social worker. We deal with veterans and

1:27:58.240 --> 1:28:00.680
<v Speaker 1>send a ton of personal and clinical infos. She has

1:28:00.680 --> 1:28:03.000
<v Speaker 1>asked me to figure out how to send secure or

1:28:03.080 --> 1:28:06.920
<v Speaker 1>encrypted emails through Gmail. I've seen the confidential mode button,

1:28:06.960 --> 1:28:08.479
<v Speaker 1>but I'm not sure if that's what we're looking for.

1:28:08.520 --> 1:28:10.000
<v Speaker 1>We don't want to have to pay for a service

1:28:10.040 --> 1:28:13.479
<v Speaker 1>which you have any suggestions, Love your show, Barbara, Yes,

1:28:13.600 --> 1:28:17.560
<v Speaker 1>I do have a suggestion. I would use proton Mail.

1:28:17.640 --> 1:28:22.160
<v Speaker 1>So proton Mail is free for a basic account. It

1:28:22.200 --> 1:28:25.800
<v Speaker 1>is secure, it's private, and it will be separate from

1:28:25.880 --> 1:28:28.240
<v Speaker 1>your personal Gmail. So I think that's important if you're

1:28:28.240 --> 1:28:30.120
<v Speaker 1>working for a company and you want to keep things

1:28:30.200 --> 1:28:34.679
<v Speaker 1>kind of separate. But proton Mail is encrypted by default.

1:28:35.200 --> 1:28:38.080
<v Speaker 1>It is very very safe, it is very very private,

1:28:38.600 --> 1:28:40.840
<v Speaker 1>and I think that is probably the best way to

1:28:40.920 --> 1:28:45.800
<v Speaker 1>do this and pricing. It is free for one gig

1:28:45.840 --> 1:28:50.080
<v Speaker 1>of storage, one user, and one email address, so you

1:28:50.160 --> 1:28:53.560
<v Speaker 1>can set up a special email just for your practice,

1:28:54.040 --> 1:28:56.679
<v Speaker 1>and it will be encrypted by default, it will be

1:28:56.920 --> 1:28:59.680
<v Speaker 1>separate from your Gmail, and I think this will be

1:28:59.840 --> 1:29:03.040
<v Speaker 1>a great way to go about it. So there is

1:29:03.479 --> 1:29:08.160
<v Speaker 1>an encrypted There is like a confidential mode on Google

1:29:09.760 --> 1:29:12.400
<v Speaker 1>but I don't really know what the deal is. Okay, No,

1:29:12.520 --> 1:29:16.880
<v Speaker 1>confidential mode is different. Recipients won't have the option to forward, copy, print,

1:29:17.000 --> 1:29:20.400
<v Speaker 1>or download this email, and you can require a passcode

1:29:20.439 --> 1:29:22.599
<v Speaker 1>as well for that email. But I think that's more

1:29:22.640 --> 1:29:25.000
<v Speaker 1>of a confidential mode. I don't think that's an encrypted,

1:29:25.120 --> 1:29:29.080
<v Speaker 1>kind of very secure mode. So go with ProtonMail proton

1:29:29.240 --> 1:29:32.759
<v Speaker 1>dot me and I've been using it. It's really great.

1:29:33.520 --> 1:29:35.360
<v Speaker 1>Get it for free. You can upgrade, of course, you

1:29:35.400 --> 1:29:38.599
<v Speaker 1>know everything's an upgrade. Coming up next, we are going

1:29:38.680 --> 1:29:41.400
<v Speaker 1>to talk to Jefferson Graham of photo Walks TV about

1:29:41.479 --> 1:29:44.960
<v Speaker 1>how to capture that amazing total solar eclipse on your smartphone.

1:29:45.000 --> 1:29:50.120
<v Speaker 1>You're listening to rich on Tech. Welcome back to rich

1:29:50.200 --> 1:29:52.719
<v Speaker 1>On Tech. Rich Demiro here hanging out with you, talking

1:29:52.840 --> 1:29:57.200
<v Speaker 1>technology and joining me now is Jefferson Graham, formerly of

1:29:57.400 --> 1:30:01.160
<v Speaker 1>USA Today. Now he runs a website and YouTube page

1:30:01.200 --> 1:30:04.719
<v Speaker 1>called photo Walks TV, where he travels the world looking

1:30:04.760 --> 1:30:07.719
<v Speaker 1>for the perfect picture. Jefferson, thanks so much for joining

1:30:07.720 --> 1:30:08.120
<v Speaker 1>me today.

1:30:08.360 --> 1:30:09.800
<v Speaker 12>Thanks for having me again.

1:30:09.960 --> 1:30:12.599
<v Speaker 1>Explain what photo Walks TV is all about.

1:30:13.200 --> 1:30:16.599
<v Speaker 12>Photo walks TV as I travel around looking for the Actually,

1:30:17.000 --> 1:30:18.000
<v Speaker 12>I like your description.

1:30:18.080 --> 1:30:19.040
<v Speaker 1>I think it's pretty cool.

1:30:19.200 --> 1:30:21.760
<v Speaker 12>But it's a show where I go to great places

1:30:22.200 --> 1:30:25.599
<v Speaker 12>and bring people along on a virtual photo walk and

1:30:25.840 --> 1:30:28.120
<v Speaker 12>show them while we're there where to get the best

1:30:28.120 --> 1:30:31.600
<v Speaker 12>shots and how to get cool photos on their smartphone

1:30:31.720 --> 1:30:35.840
<v Speaker 12>using all the smartphone features that many people should know

1:30:35.920 --> 1:30:39.720
<v Speaker 12>about but don't. So, for instance, we're upcoming next time,

1:30:39.720 --> 1:30:42.080
<v Speaker 12>we're going to Carlsbad, California. I went to the flower

1:30:42.120 --> 1:30:45.360
<v Speaker 12>fields and which are only open for two months, and

1:30:45.560 --> 1:30:48.000
<v Speaker 12>I explored the flower fields and show them how to

1:30:48.040 --> 1:30:52.240
<v Speaker 12>get great macro shots, great wide angle shots, and actually

1:30:52.240 --> 1:30:56.040
<v Speaker 12>the best angle of all to get best pictures of flowers,

1:30:56.040 --> 1:30:58.640
<v Speaker 12>which you wouldn't believe. But it's lying down on the

1:30:58.680 --> 1:30:59.920
<v Speaker 12>ground and looking up at them.

1:31:00.640 --> 1:31:02.600
<v Speaker 1>There you go. See, that's the kind of insights that

1:31:02.680 --> 1:31:06.200
<v Speaker 1>you get. So today we're talking about the total solar eclipse.

1:31:06.680 --> 1:31:09.639
<v Speaker 1>You went to the last one in twenty seventeen, where

1:31:09.960 --> 1:31:12.520
<v Speaker 1>I'm not sure why, but I covered it for KTLA

1:31:12.600 --> 1:31:15.639
<v Speaker 1>and I still had no idea why I wasn't interested

1:31:15.680 --> 1:31:17.960
<v Speaker 1>in going to this thing. But this year I'm totally

1:31:17.960 --> 1:31:20.120
<v Speaker 1>into it and I can't see it from Los Angeles.

1:31:20.520 --> 1:31:24.320
<v Speaker 1>What makes witnessing a total solar eclipse such a unique

1:31:24.400 --> 1:31:26.599
<v Speaker 1>experience it's an average day.

1:31:27.600 --> 1:31:30.799
<v Speaker 12>The morning is out, the birds are chirping, the clouds

1:31:30.840 --> 1:31:33.719
<v Speaker 12>are moving along, and all of a sudden it starts

1:31:33.760 --> 1:31:37.120
<v Speaker 12>to get dim and dim and dim and dimmer, until

1:31:37.320 --> 1:31:40.800
<v Speaker 12>within a vendit or so it's pitch black for a

1:31:40.840 --> 1:31:43.920
<v Speaker 12>little bit, and then it's not, and then it brightens back.

1:31:43.880 --> 1:31:45.479
<v Speaker 2>Up, and it all happens so fast.

1:31:45.760 --> 1:31:49.000
<v Speaker 12>It's just a really exciting thing. It's like, imagine you're

1:31:49.000 --> 1:31:51.320
<v Speaker 12>going too the greatest rock concert in the world and

1:31:52.160 --> 1:31:55.360
<v Speaker 12>everybody is ooing and eyeing, and it's all communal experience.

1:31:55.439 --> 1:32:03.400
<v Speaker 12>No matter where you go, whether that's in San Antonio, Austin, Texas, St. Lewis, Columbus, Ohio, Indianapolis, Buffalo,

1:32:03.439 --> 1:32:06.080
<v Speaker 12>New York, Niagara Falls, you will be surrounded by a

1:32:06.080 --> 1:32:10.040
<v Speaker 12>lot of people with similar and you know, no politics,

1:32:10.160 --> 1:32:13.920
<v Speaker 12>no red blue, nothing, just people marveling at being alive

1:32:14.360 --> 1:32:16.080
<v Speaker 12>and experience this thing together.

1:32:16.640 --> 1:32:19.160
<v Speaker 1>Wow. This truly is a rarity. So for the average

1:32:19.160 --> 1:32:22.280
<v Speaker 1>person that wants to capture this, their smartphone is going

1:32:22.320 --> 1:32:25.240
<v Speaker 1>to be their camera. Yes, you have the professional photographers

1:32:25.280 --> 1:32:27.679
<v Speaker 1>that know what they're doing, but for the rest of us,

1:32:28.280 --> 1:32:30.479
<v Speaker 1>what do you think is the best way of going

1:32:30.520 --> 1:32:33.559
<v Speaker 1>about taking a picture? Of the sun. Do you recommend

1:32:33.600 --> 1:32:33.960
<v Speaker 1>doing that?

1:32:34.720 --> 1:32:36.559
<v Speaker 12>Well, first of all, you're going to need a solar

1:32:36.600 --> 1:32:39.479
<v Speaker 12>filter to put over your lens on the phone, and

1:32:39.520 --> 1:32:42.040
<v Speaker 12>you need solar glasses, so we didn't mention that, but

1:32:42.120 --> 1:32:44.120
<v Speaker 12>it's very important. You did not want to be looking

1:32:44.400 --> 1:32:48.160
<v Speaker 12>at the sun without protection, So we start there. Can

1:32:48.200 --> 1:32:50.840
<v Speaker 12>you get a good picture of the sun if you

1:32:50.960 --> 1:32:54.920
<v Speaker 12>have a late model iPhone or Galaxy which have either

1:32:54.960 --> 1:32:57.479
<v Speaker 12>a five x actually the pixel does as well five

1:32:57.680 --> 1:33:01.160
<v Speaker 12>X or ten X lenses, you can get a decent shot,

1:33:01.560 --> 1:33:03.719
<v Speaker 12>not a great shot. If you don't have the iPhone

1:33:03.720 --> 1:33:06.600
<v Speaker 12>fifteen Pro, if you don't have the Samsung S twenty one,

1:33:06.720 --> 1:33:08.960
<v Speaker 12>S twenty two or S twenty three, or the Google

1:33:09.040 --> 1:33:13.280
<v Speaker 12>Pixel eight Pro, you're gonna if you're not going to

1:33:13.360 --> 1:33:16.639
<v Speaker 12>be your shot will just not be very good because

1:33:16.920 --> 1:33:19.400
<v Speaker 12>it's going to be a lot smaller. I would focus

1:33:19.520 --> 1:33:22.240
<v Speaker 12>on the action. I would focus on the scene. I

1:33:22.240 --> 1:33:25.320
<v Speaker 12>would focus on the people wearing glasses, all looking up

1:33:25.400 --> 1:33:28.759
<v Speaker 12>and ooing an eye, looking at the crazy clothes they're wearing,

1:33:29.080 --> 1:33:31.479
<v Speaker 12>and how they're responding and how they're acting, and just

1:33:31.760 --> 1:33:33.920
<v Speaker 12>you know, you're part of a scene. Document the scene,

1:33:34.040 --> 1:33:35.920
<v Speaker 12>and that's what you're going to see. Even if you

1:33:36.000 --> 1:33:38.400
<v Speaker 12>go to NASA dot gov, the first picture you're going

1:33:38.400 --> 1:33:40.800
<v Speaker 12>to see is if a kid wearing glasses looking up.

1:33:41.000 --> 1:33:43.200
<v Speaker 1>So what are the best features on the phone to

1:33:43.280 --> 1:33:44.000
<v Speaker 1>make use of?

1:33:44.720 --> 1:33:49.120
<v Speaker 12>Okay, So the iPhone and the Galaxy both have a

1:33:49.160 --> 1:33:52.080
<v Speaker 12>feature called burst Mode that lets you stop action and

1:33:52.120 --> 1:33:56.280
<v Speaker 12>take dozens and dozens of shots at once, and it's

1:33:56.360 --> 1:33:58.559
<v Speaker 12>really good and most people don't know about it. They

1:33:58.600 --> 1:34:02.160
<v Speaker 12>don't use it. On the iPhone, in the photo app,

1:34:02.680 --> 1:34:06.599
<v Speaker 12>you swipe the shutter button to the left and start

1:34:06.640 --> 1:34:09.400
<v Speaker 12>taking pictures that way, or you use the top volume

1:34:09.479 --> 1:34:12.200
<v Speaker 12>left button and that will let you do burst. On

1:34:12.280 --> 1:34:14.960
<v Speaker 12>the Galaxy, you take the shutter button and you make

1:34:15.000 --> 1:34:15.559
<v Speaker 12>it go down.

1:34:15.880 --> 1:34:18.600
<v Speaker 1>Okay, so hold on if you're holding your phone horizontally,

1:34:18.680 --> 1:34:20.760
<v Speaker 1>which is the way that I typically hold it, but

1:34:20.800 --> 1:34:22.599
<v Speaker 1>I know a lot of people will be taking them vertical.

1:34:22.880 --> 1:34:25.679
<v Speaker 1>So I tested this out. On the iPhone, you drag

1:34:25.880 --> 1:34:30.040
<v Speaker 1>the shutter button down. On the Samsung, you drag the

1:34:30.080 --> 1:34:32.120
<v Speaker 1>shutter button to the right. That is, if you are

1:34:32.160 --> 1:34:36.240
<v Speaker 1>holding the phone in a horizontal position. So, and I

1:34:36.320 --> 1:34:38.840
<v Speaker 1>will be honest, I forgot about burst mode because I

1:34:38.960 --> 1:34:41.600
<v Speaker 1>rarely use it anymore. But yeah, it takes up to

1:34:41.680 --> 1:34:45.280
<v Speaker 1>like one hundred pictures in quick succession, and then you

1:34:45.280 --> 1:34:47.800
<v Speaker 1>can just go through and figure out the best picture later.

1:34:47.920 --> 1:34:51.240
<v Speaker 1>Instead of trying to get the best picture at that

1:34:51.400 --> 1:34:53.559
<v Speaker 1>very moment, you're just taking a whole bunch of them now.

1:34:53.600 --> 1:34:55.760
<v Speaker 12>The other thing is that you can shoot video and

1:34:55.800 --> 1:34:58.479
<v Speaker 12>take photos at the same time. Most people don't realize this,

1:34:58.800 --> 1:35:02.200
<v Speaker 12>but when you start recording video on any of these phones,

1:35:02.439 --> 1:35:05.519
<v Speaker 12>a white button will come up next to the red button,

1:35:05.800 --> 1:35:08.800
<v Speaker 12>so you can be shooting video of the eclipse and

1:35:08.880 --> 1:35:12.599
<v Speaker 12>taking photos at the same time. That's what I would do, okay,

1:35:12.920 --> 1:35:15.000
<v Speaker 12>because I actually think that the video is worth more

1:35:15.040 --> 1:35:15.679
<v Speaker 12>than the picture.

1:35:15.840 --> 1:35:18.799
<v Speaker 1>What about a time lapse? Do you recommend a time lapse?

1:35:18.920 --> 1:35:21.479
<v Speaker 1>Is that too tricky to try to do in this situation?

1:35:21.800 --> 1:35:23.799
<v Speaker 12>It's not tricky at all. It's one of the easiest

1:35:23.800 --> 1:35:26.800
<v Speaker 12>things to do on a smartphone. Your phone has to

1:35:26.800 --> 1:35:29.240
<v Speaker 12>be on a tripod. But when you're doing it, you

1:35:29.560 --> 1:35:32.360
<v Speaker 12>open up the camera app on the iPhone, you swipe

1:35:32.400 --> 1:35:34.719
<v Speaker 12>all the way to the left and the first choice

1:35:34.760 --> 1:35:38.000
<v Speaker 12>is time lapse. You compose your image, you press record

1:35:38.160 --> 1:35:41.160
<v Speaker 12>and just let it go. And on the Galaxy they

1:35:41.200 --> 1:35:43.439
<v Speaker 12>call it hyper laps and it's in the more section.

1:35:43.960 --> 1:35:46.200
<v Speaker 1>Ah, so they don't call it time laps on the galaxy,

1:35:46.200 --> 1:35:49.200
<v Speaker 1>it's called hyper laps. That's good to know. So any

1:35:49.200 --> 1:35:52.479
<v Speaker 1>other tips. You mentioned the filter, the solar filter that

1:35:52.520 --> 1:35:55.519
<v Speaker 1>should be over your lenses. What's kind of the official

1:35:55.600 --> 1:35:58.920
<v Speaker 1>stance on whether you can just aim your phone at

1:35:58.920 --> 1:36:01.600
<v Speaker 1>the sun. Will it ruin the lenses forever? I know

1:36:01.640 --> 1:36:04.000
<v Speaker 1>we can't look at them with our eyes, but can

1:36:04.040 --> 1:36:05.320
<v Speaker 1>our phones look at them?

1:36:05.640 --> 1:36:09.920
<v Speaker 12>You can go wide angle without the filter. If you

1:36:10.040 --> 1:36:13.000
<v Speaker 12>do telephoto and you zoom in on the sun, it

1:36:13.040 --> 1:36:16.040
<v Speaker 12>will ruin the telephoto lens. And for the five to

1:36:16.080 --> 1:36:18.400
<v Speaker 12>ten dollars it'll cost you to buy the solar filter.

1:36:18.680 --> 1:36:22.360
<v Speaker 12>There's still time camera stores sell them. Amazon has them.

1:36:22.840 --> 1:36:25.679
<v Speaker 12>You had nothing to lose by taping that filter over

1:36:25.840 --> 1:36:26.479
<v Speaker 12>the lenses.

1:36:27.200 --> 1:36:30.360
<v Speaker 1>Okay, so you need a small tripod. You can get

1:36:30.360 --> 1:36:33.400
<v Speaker 1>a lightweight tripod. You need a mount for your phone

1:36:33.560 --> 1:36:36.000
<v Speaker 1>on that tripod because it's not going to connect all

1:36:36.040 --> 1:36:39.080
<v Speaker 1>by itself unless you get a tripod that is specifically

1:36:39.120 --> 1:36:40.640
<v Speaker 1>for that. And I'll link some of these up on

1:36:40.680 --> 1:36:43.439
<v Speaker 1>my website rich on tech dot TV slash shop. You've

1:36:43.439 --> 1:36:47.600
<v Speaker 1>traveled around taking these pictures on the smartphone. Do you

1:36:47.880 --> 1:36:50.760
<v Speaker 1>find a need for a regular camera anymore. Do you

1:36:50.800 --> 1:36:54.599
<v Speaker 1>think that people still need a regular camera for everyday travel.

1:36:55.160 --> 1:36:57.479
<v Speaker 12>For travel photography, you did not need a big camera.

1:36:58.680 --> 1:37:02.320
<v Speaker 12>I have gone to Paris, I've gone to Japan, I've

1:37:02.360 --> 1:37:04.799
<v Speaker 12>gone to a British Columbia, I've gone to Nova, Scotia,

1:37:04.920 --> 1:37:07.960
<v Speaker 12>taking nothing but an iPhone. I do the entire Photo

1:37:08.000 --> 1:37:11.000
<v Speaker 12>Walk series on a phone, figuring that this is the phone,

1:37:11.080 --> 1:37:13.040
<v Speaker 12>this is the camera that everybody will be using, so

1:37:13.080 --> 1:37:16.719
<v Speaker 12>that's why I'm using it. I've never had an issue

1:37:16.880 --> 1:37:19.479
<v Speaker 12>where I couldn't get a great wide shot. I couldn't

1:37:19.520 --> 1:37:22.960
<v Speaker 12>do street photography. It's all there. I have an ultra wide,

1:37:23.000 --> 1:37:25.439
<v Speaker 12>a wide angle, and a telephoto lens. The only thing

1:37:25.479 --> 1:37:28.439
<v Speaker 12>you can't do is shoot sports. If you wanted to

1:37:28.479 --> 1:37:30.599
<v Speaker 12>do get a close up of a football player at

1:37:30.600 --> 1:37:33.320
<v Speaker 12>the Super Bowl, forget about it. If you want to

1:37:33.360 --> 1:37:37.040
<v Speaker 12>do a school play and it's very dark in there,

1:37:37.120 --> 1:37:39.320
<v Speaker 12>it's not going to be great. But those are the

1:37:39.360 --> 1:37:43.080
<v Speaker 12>two instances where it's not great. Everywhere else I do

1:37:43.280 --> 1:37:43.760
<v Speaker 12>really good.

1:37:44.320 --> 1:37:48.080
<v Speaker 1>And I know that you carry around a Samsung Galaxy

1:37:48.200 --> 1:37:52.000
<v Speaker 1>and also an iPhone. Have you noticed a major difference

1:37:52.040 --> 1:37:54.519
<v Speaker 1>between those two devices at this point in time.

1:37:55.160 --> 1:37:57.599
<v Speaker 12>The major difference with the Galaxy is that they've got

1:37:57.720 --> 1:38:01.160
<v Speaker 12>a zoom lens, a telephoto that's twice as big as

1:38:01.200 --> 1:38:04.880
<v Speaker 12>the iPhone, So it's TENX versus the iPhone's five X

1:38:05.080 --> 1:38:08.280
<v Speaker 12>that's on the old Galaxy. Because I got last year's model,

1:38:08.320 --> 1:38:11.360
<v Speaker 12>the S twenty three. On the S twenty four, they dumbly,

1:38:11.840 --> 1:38:14.880
<v Speaker 12>stupidly decided we don't need ten X anymore, We'll just

1:38:14.960 --> 1:38:18.280
<v Speaker 12>do five X because nobody's using tenx, to which I say,

1:38:18.479 --> 1:38:20.760
<v Speaker 12>how do you know? Because I use it all the time.

1:38:21.479 --> 1:38:24.080
<v Speaker 12>What about the quality of the pictures? Are you noticing

1:38:24.120 --> 1:38:27.519
<v Speaker 12>a major difference. I think the iPhone pictures are better,

1:38:27.800 --> 1:38:30.760
<v Speaker 12>and I think the iPhone videos are definitely better, but

1:38:30.920 --> 1:38:32.480
<v Speaker 12>I just have it for the telephoto.

1:38:32.640 --> 1:38:35.040
<v Speaker 1>Two websites I wanted to mention that I think are

1:38:35.120 --> 1:38:40.040
<v Speaker 1>really cool. Number one eclipsetracks dot org. So this is

1:38:41.040 --> 1:38:45.120
<v Speaker 1>an interactive solar eclipse website that gives you a big

1:38:45.240 --> 1:38:47.920
<v Speaker 1>kind of three D look at the world and it

1:38:48.000 --> 1:38:50.559
<v Speaker 1>shows you the path of the eclipse. The other app

1:38:50.560 --> 1:38:52.760
<v Speaker 1>that I think is really cool is called the Eclipse

1:38:52.800 --> 1:38:57.479
<v Speaker 1>App the Eclipse Dot Company, and it's got this great

1:38:57.520 --> 1:39:00.599
<v Speaker 1>app that lets you find different places to go to

1:39:00.600 --> 1:39:03.960
<v Speaker 1>to actually experience the eclipse, but also it will give

1:39:04.000 --> 1:39:08.200
<v Speaker 1>you a countdown to totality. Jefferson Graham, where can folks

1:39:08.240 --> 1:39:09.480
<v Speaker 1>find you online?

1:39:10.000 --> 1:39:15.080
<v Speaker 12>Photo walkstv dot com, Jefferson Graham dot net and on

1:39:15.120 --> 1:39:17.559
<v Speaker 12>YouTube at YouTube dot com slash photo Walks TV.

1:39:18.040 --> 1:39:20.559
<v Speaker 1>Thanks so much for joining me today. Thanks for having me,

1:39:20.760 --> 1:39:24.400
<v Speaker 1>Jefferson Graham of Photo Walks TV. You are listening to

1:39:24.680 --> 1:39:26.960
<v Speaker 1>rich on Tech. Coming up, We're gonna open up the

1:39:27.000 --> 1:39:33.080
<v Speaker 1>feedback back after this. Welcome back to rich On Tech.

1:39:33.160 --> 1:39:36.240
<v Speaker 1>Rich DeMuro here with the most people I've ever had

1:39:36.600 --> 1:39:41.439
<v Speaker 1>in the studio. Can you guys make some noise? I

1:39:41.479 --> 1:39:44.920
<v Speaker 1>think this is like the rich Morning Zoo at this point.

1:39:45.439 --> 1:39:49.720
<v Speaker 1>I've got my mom here, my kid Parker Tanner, my

1:39:49.800 --> 1:39:54.240
<v Speaker 1>wife Lindsey. It's a family affair here. Welcome back to

1:39:54.280 --> 1:39:57.639
<v Speaker 1>the show. So my mom is in from New Jersey

1:39:57.920 --> 1:40:02.519
<v Speaker 1>and I put the Apple Vision Pro on you today.

1:40:03.160 --> 1:40:06.280
<v Speaker 1>This is Apple's VR headset. What was your impression of that.

1:40:06.479 --> 1:40:07.599
<v Speaker 1>You got to get right on the mic.

1:40:07.920 --> 1:40:12.880
<v Speaker 9>Oh okay, at first, it was a little scary having

1:40:12.920 --> 1:40:18.320
<v Speaker 9>that on your head and having to click, like click

1:40:18.360 --> 1:40:22.880
<v Speaker 9>your fingers and try to maneuver all of that was

1:40:22.920 --> 1:40:23.719
<v Speaker 9>a little scary.

1:40:24.560 --> 1:40:26.200
<v Speaker 1>Okay, you said it was claustrophobic.

1:40:26.920 --> 1:40:28.720
<v Speaker 9>Yeah, well I'm a little claustrophobic.

1:40:28.840 --> 1:40:30.560
<v Speaker 1>So but what do you think of the experience? I

1:40:30.600 --> 1:40:32.120
<v Speaker 1>mean the fact that is that the first time you

1:40:32.160 --> 1:40:34.800
<v Speaker 1>ever tried VR? Yes, and what do you think?

1:40:34.840 --> 1:40:37.040
<v Speaker 9>I mean, it's pretty I mean it was pretty amazing.

1:40:37.600 --> 1:40:41.599
<v Speaker 9>I mean seeing dinosaurs moving towards you. That was really cool.

1:40:42.479 --> 1:40:47.400
<v Speaker 9>Looking around like you're on mountains and over water. It

1:40:47.479 --> 1:40:52.799
<v Speaker 9>reminded me of a Disney ride, like the virtual rides.

1:40:53.160 --> 1:40:54.080
<v Speaker 6>That kind of.

1:40:54.000 --> 1:40:56.000
<v Speaker 1>Reminded me of You tried being on the moon?

1:40:56.560 --> 1:41:02.000
<v Speaker 9>Yes, I was on the moon. Hello twenty four.

1:41:03.439 --> 1:41:06.479
<v Speaker 1>You also were on the top of a mountain. Let's see,

1:41:06.560 --> 1:41:08.000
<v Speaker 1>let's see if the.

1:41:08.040 --> 1:41:10.559
<v Speaker 9>Top of the mountain was pretty scary.

1:41:10.640 --> 1:41:12.360
<v Speaker 1>Let's see if we can hear this. Let's see this

1:41:12.520 --> 1:41:14.800
<v Speaker 1>was you. Isn't that where? Doesn't it feel like you're

1:41:14.840 --> 1:41:15.479
<v Speaker 1>up there? That's a why?

1:41:15.600 --> 1:41:15.800
<v Speaker 5>Yes?

1:41:16.840 --> 1:41:18.000
<v Speaker 1>And you can look up down?

1:41:18.600 --> 1:41:21.880
<v Speaker 9>Oh my god, this is really crazy.

1:41:22.400 --> 1:41:25.439
<v Speaker 1>That was you. I think they need to have, like

1:41:25.479 --> 1:41:27.439
<v Speaker 1>I'm sure they do on TikTok, they should have like

1:41:27.479 --> 1:41:30.000
<v Speaker 1>accounts of people just trying VR for the first time,

1:41:30.000 --> 1:41:32.960
<v Speaker 1>because it is it tricks your brain. It really feels

1:41:32.960 --> 1:41:35.160
<v Speaker 1>like you're immersed in this different world. Yeah, you feel

1:41:35.240 --> 1:41:37.560
<v Speaker 1>like you're there. I mean it is a really I

1:41:37.600 --> 1:41:42.200
<v Speaker 1>would say it's surreal. Yeah, it's different. But Tanner wants

1:41:42.200 --> 1:41:44.360
<v Speaker 1>the floor. What are you trying to say? You don't

1:41:44.360 --> 1:41:47.440
<v Speaker 1>have a microphone. You got to go over to this microphone.

1:41:48.160 --> 1:41:50.160
<v Speaker 1>This is like the again, I don't know what my

1:41:50.240 --> 1:41:52.320
<v Speaker 1>kid is going to say here, So I don't know

1:41:52.320 --> 1:41:53.960
<v Speaker 1>if I should give him bobo be ready with the

1:41:54.840 --> 1:41:57.799
<v Speaker 1>dump button here? What are you going to say? Tanner?

1:41:58.000 --> 1:42:05.840
<v Speaker 14>Okay, the Apple Vision proh is interesting. Apple Their name

1:42:05.960 --> 1:42:08.599
<v Speaker 14>is just interesting. I like it because like their logo

1:42:08.800 --> 1:42:12.920
<v Speaker 14>has like a little bite, but the Apple Vision pro

1:42:13.400 --> 1:42:16.360
<v Speaker 14>just has like a whole new name sound Vision Pro.

1:42:16.680 --> 1:42:19.760
<v Speaker 14>Like it sounds like you're like a billionaire who like

1:42:19.960 --> 1:42:23.400
<v Speaker 14>literally bought like a yacht and like you can do

1:42:23.479 --> 1:42:28.160
<v Speaker 14>anything on there. Like it's it just like ruins my brain.

1:42:28.240 --> 1:42:31.040
<v Speaker 14>I'm like, what, like how does that work?

1:42:31.240 --> 1:42:34.040
<v Speaker 1>Like, yeah, you've tried it on, You've tried it.

1:42:34.080 --> 1:42:37.840
<v Speaker 14>I really don't get it because like it just doesn't

1:42:37.840 --> 1:42:40.280
<v Speaker 14>make sense. How does it look so real?

1:42:40.439 --> 1:42:43.160
<v Speaker 1>I don't I don't know. It's a mystery. It's a mystery.

1:42:43.160 --> 1:42:46.880
<v Speaker 1>Of life. Well, we're gonna continue to figure that out.

1:42:46.920 --> 1:42:49.799
<v Speaker 1>I think the Apple Vision Pro is an incredible device.

1:42:51.040 --> 1:42:53.640
<v Speaker 1>It's just one of these things that it's so expensive

1:42:53.720 --> 1:42:56.000
<v Speaker 1>that you know, it's tough for the average person to

1:42:56.479 --> 1:42:58.360
<v Speaker 1>try it, and you can go to the Apple store

1:42:58.360 --> 1:43:01.680
<v Speaker 1>and check it out. But again, and it's just it is.

1:43:01.840 --> 1:43:04.759
<v Speaker 1>It's quite incredible. And I will say for my mom,

1:43:05.000 --> 1:43:06.920
<v Speaker 1>you know, you figured out the kind of the eye

1:43:07.000 --> 1:43:09.080
<v Speaker 1>tracking and the finger movement. It took a little bit,

1:43:09.200 --> 1:43:10.080
<v Speaker 1>but you did figure.

1:43:09.880 --> 1:43:10.519
<v Speaker 9>Out at times.

1:43:10.800 --> 1:43:13.519
<v Speaker 1>I had yeah, practice all right, before we get to

1:43:13.560 --> 1:43:16.280
<v Speaker 1>the feedback, let me let me get through a couple

1:43:16.400 --> 1:43:19.840
<v Speaker 1>things here. Number one, Uber has introduced a car seat option.

1:43:20.479 --> 1:43:23.599
<v Speaker 1>So Uber car Seat is now available in New York City,

1:43:23.640 --> 1:43:27.600
<v Speaker 1>Los Angeles, Orlando, and Washington, d C. Lindsey, this is

1:43:27.640 --> 1:43:31.479
<v Speaker 1>my wife. How many times have we needed to bring

1:43:31.560 --> 1:43:33.960
<v Speaker 1>a what do we call it a bubble bum?

1:43:34.000 --> 1:43:35.720
<v Speaker 9>I think it was called that, but it's been a

1:43:35.760 --> 1:43:37.840
<v Speaker 9>few years since we had to use that.

1:43:37.960 --> 1:43:40.479
<v Speaker 1>But it was like a blow up booster seat that

1:43:40.560 --> 1:43:43.639
<v Speaker 1>you could use in ubers. Yeah, yeah, we did. I mean, look,

1:43:43.680 --> 1:43:45.679
<v Speaker 1>some parents, when you're going to the airport, you gotta

1:43:45.880 --> 1:43:47.720
<v Speaker 1>you know, you don't want to bring like a real sea.

1:43:47.880 --> 1:43:50.960
<v Speaker 1>So now in New York and LA the service includes

1:43:51.000 --> 1:43:54.719
<v Speaker 1>a special type of convertible seat for kids between five

1:43:54.760 --> 1:43:58.880
<v Speaker 1>and sixty five pounds. It is a ten dollars surcharge. Now,

1:43:58.920 --> 1:44:01.040
<v Speaker 1>the problem is if you're not bringing the bubble bum

1:44:01.320 --> 1:44:03.800
<v Speaker 1>when you land wherever you're going. You know, if you're

1:44:03.800 --> 1:44:05.680
<v Speaker 1>taking this to the airport, you don't have a way

1:44:05.720 --> 1:44:07.639
<v Speaker 1>to get your kid from the airport to your hotel.

1:44:08.160 --> 1:44:11.240
<v Speaker 1>But we did that many many times. Oh my gosh.

1:44:12.120 --> 1:44:14.840
<v Speaker 1>If you have Disney Plus, they have now integrated Hulu

1:44:14.880 --> 1:44:18.400
<v Speaker 1>into the app. If you notice the app has changed, Parker,

1:44:18.439 --> 1:44:20.080
<v Speaker 1>you can chime in on this one. What color is

1:44:20.120 --> 1:44:20.679
<v Speaker 1>the new logo?

1:44:21.400 --> 1:44:25.200
<v Speaker 13>The new logo is like a blue black, And I

1:44:25.200 --> 1:44:27.640
<v Speaker 13>think it's very interesting because the last one was just

1:44:27.680 --> 1:44:29.000
<v Speaker 13>like plain old blue.

1:44:29.400 --> 1:44:31.080
<v Speaker 1>It's a much different kind of look.

1:44:31.360 --> 1:44:33.840
<v Speaker 13>It brings it out. And immediately when I saw it,

1:44:33.880 --> 1:44:35.960
<v Speaker 13>I said, is a TV something like it's like the

1:44:36.000 --> 1:44:36.759
<v Speaker 13>color on the TV.

1:44:36.880 --> 1:44:37.160
<v Speaker 10>Wrong.

1:44:37.520 --> 1:44:39.519
<v Speaker 13>I really didn't know, and then I had to ask

1:44:39.520 --> 1:44:41.400
<v Speaker 13>my dad and he said, the logo change.

1:44:41.960 --> 1:44:45.160
<v Speaker 1>They merged Hulu green with Disney Blue, so it's like

1:44:45.160 --> 1:44:46.439
<v Speaker 1>a mix of those two colors.

1:44:46.600 --> 1:44:48.760
<v Speaker 13>It's very interesting. But I do like it. I think

1:44:48.760 --> 1:44:50.840
<v Speaker 13>it's much different. I think it's a good change.

1:44:50.840 --> 1:44:53.000
<v Speaker 1>All right, here's the thing to know about this, So

1:44:53.040 --> 1:44:55.680
<v Speaker 1>if you have Disney Plus, you'll see the Hulu shows

1:44:55.760 --> 1:44:58.200
<v Speaker 1>on your screen, and when you search, you just don't

1:44:58.200 --> 1:45:01.400
<v Speaker 1>have access to them unless you actually to Hulu. So

1:45:01.479 --> 1:45:03.240
<v Speaker 1>I think this is good for people that have Disney

1:45:03.240 --> 1:45:04.920
<v Speaker 1>Plus because if you search for a show that you

1:45:05.000 --> 1:45:07.880
<v Speaker 1>heard of and it happens to be on Hulu, you'd

1:45:07.880 --> 1:45:09.800
<v Speaker 1>be able to watch that, but they would still push

1:45:09.800 --> 1:45:11.800
<v Speaker 1>you to subscribe. So it's kind of at the end

1:45:11.840 --> 1:45:14.800
<v Speaker 1>of the day, this is very smart marketing because if

1:45:15.040 --> 1:45:16.639
<v Speaker 1>you know, if you're searching for a show and it's

1:45:16.680 --> 1:45:19.200
<v Speaker 1>on Hulu and you're on Disney Plus, and you would

1:45:19.200 --> 1:45:21.960
<v Speaker 1>never know that it's available if you didn't find it

1:45:22.000 --> 1:45:25.360
<v Speaker 1>on there. As you know, I'm obsessed with these solar eclipse.

1:45:25.439 --> 1:45:29.519
<v Speaker 1>There is a great website called x Karta Solar Eclipse Tracker,

1:45:30.120 --> 1:45:33.360
<v Speaker 1>and this show's cloud cover and you use AI to

1:45:33.400 --> 1:45:35.280
<v Speaker 1>figure out the cloud cover where you're going to go.

1:45:35.320 --> 1:45:37.080
<v Speaker 1>So if you're going on a trip to see the

1:45:37.120 --> 1:45:39.360
<v Speaker 1>solar eclipse, I'm going to have to put the link

1:45:39.400 --> 1:45:43.160
<v Speaker 1>on the website. But it's Xkarta dot io x e

1:45:43.479 --> 1:45:46.240
<v Speaker 1>x c A r t A dot io and it's

1:45:46.360 --> 1:45:49.439
<v Speaker 1>really great. They show you the AI cloud cover estimate

1:45:49.800 --> 1:45:53.759
<v Speaker 1>three point seven million people expected to travel to the eclipse.

1:45:53.800 --> 1:45:56.680
<v Speaker 1>I emailed my friend in Cleveland because I said, hey,

1:45:56.680 --> 1:45:58.680
<v Speaker 1>I might come to Cleveland, and he said, oh, it's

1:45:58.680 --> 1:46:01.200
<v Speaker 1>a circus here. We're doing three stories a day on

1:46:01.240 --> 1:46:04.559
<v Speaker 1>the eclipse and they're expecting almost five hundred thousand people there,

1:46:04.600 --> 1:46:08.320
<v Speaker 1>one hundred to five hundred thousand. And finally, Visio eighty

1:46:08.400 --> 1:46:12.439
<v Speaker 1>six inch four KTV for nine hundred and ninety nine dollars.

1:46:12.880 --> 1:46:15.760
<v Speaker 1>I think Visio was the strong early contender with all

1:46:15.760 --> 1:46:18.840
<v Speaker 1>these TVs, and they are now trying to get back

1:46:18.840 --> 1:46:20.360
<v Speaker 1>in the game with a nine hundred and ninety nine

1:46:20.360 --> 1:46:24.160
<v Speaker 1>dollars eighty six inch TV. Let's get to some feedback

1:46:24.200 --> 1:46:27.360
<v Speaker 1>before we have to go here, Chuckfish. Chuck says, hey,

1:46:27.479 --> 1:46:33.080
<v Speaker 1>rich Amazon, they're providing no additional services or just another pharmacy.

1:46:33.120 --> 1:46:35.519
<v Speaker 1>Their focus is on Mars and not people on Earth.

1:46:35.800 --> 1:46:37.560
<v Speaker 1>The last thing we need is to turn more of

1:46:37.640 --> 1:46:39.639
<v Speaker 1>our life over to one man. I think the website

1:46:39.680 --> 1:46:44.120
<v Speaker 1>should be cult dot Amazon dot com. Whoo. I guess

1:46:44.200 --> 1:46:47.439
<v Speaker 1>Chuck will not be using Amazon pharmacy. Denise says, Hey, Rich,

1:46:47.479 --> 1:46:49.320
<v Speaker 1>I love your newsletter, your tech reports. I'm not a

1:46:49.320 --> 1:46:51.920
<v Speaker 1>podcast person, but I'm sure someday I'll tune in. At

1:46:51.920 --> 1:46:55.240
<v Speaker 1>nearly seventy next month, I am still happy with AOL. Yes,

1:46:55.360 --> 1:46:57.240
<v Speaker 1>note my email address. I have a Gmail, but I

1:46:57.240 --> 1:46:59.720
<v Speaker 1>don't care for it. As a manager for USPS, we

1:46:59.840 --> 1:47:01.880
<v Speaker 1>use to use Outlook. That was okay, but a weall's

1:47:01.920 --> 1:47:04.479
<v Speaker 1>my main thing. Oh in my landline, I can't believe

1:47:04.520 --> 1:47:06.959
<v Speaker 1>I may be losing that. Yes, I'm showing my age.

1:47:07.320 --> 1:47:10.280
<v Speaker 1>Happy Easter to you and your family. Denise, Mom, what

1:47:10.360 --> 1:47:14.000
<v Speaker 1>do you have? What do you love? AOL? Yep, Larry says,

1:47:14.080 --> 1:47:15.439
<v Speaker 1>just to shout out and a big thank you to

1:47:15.560 --> 1:47:18.040
<v Speaker 1>Rich Demiro. Love listening to your podcast and always learning.

1:47:18.120 --> 1:47:21.519
<v Speaker 1>I think your style of simple communication makes everything you

1:47:21.600 --> 1:47:25.880
<v Speaker 1>broadcast very user friendly. Much obliged, sir, Thanks again, best

1:47:25.880 --> 1:47:32.200
<v Speaker 1>wishes for continued success. I'm still waiting for that success, Larry, No,

1:47:32.439 --> 1:47:34.720
<v Speaker 1>thank you. If you can believe it, that's going to

1:47:34.800 --> 1:47:36.160
<v Speaker 1>do it. For this episode of the show, you can

1:47:36.160 --> 1:47:38.479
<v Speaker 1>find links to everything I mentioned on my website. Just

1:47:38.479 --> 1:47:40.840
<v Speaker 1>go to Rich on tech dot tv For the show notes.

1:47:41.120 --> 1:47:43.880
<v Speaker 1>You can find me on social media at rich On Tech.

1:47:43.960 --> 1:47:45.840
<v Speaker 1>Thanks so much for listening. There are so many ways

1:47:45.880 --> 1:47:48.320
<v Speaker 1>you can spend your time. I do appreciate you spending

1:47:48.320 --> 1:47:50.639
<v Speaker 1>it right here with me. Thanks to everyone who makes

1:47:50.640 --> 1:47:55.919
<v Speaker 1>this show possible, and to everyone in the studio my mom, Tanner, Parker, Lindsey, Bobo,

1:47:56.439 --> 1:47:59.759
<v Speaker 1>Kim on the phones, we got Bill. So many people

1:48:00.080 --> 1:48:02.720
<v Speaker 1>make this show possible. Thank you so much. You guys

1:48:02.760 --> 1:48:04.760
<v Speaker 1>can say goodbye, go ahead. My name is Richard Meire.

1:48:04.760 --> 1:48:06.280
<v Speaker 1>I'll talk to you real soon. Say goodbye, go ahead.

1:48:06.360 --> 1:48:07.320
<v Speaker 9>I happy ser