Speaker 1: How Apple users are being targeted with MFA bombing. I'll
Speaker 1: tell you what you need to know and how to
Speaker 1: protect yourself. Why Instagram is now limiting political content by default.
Speaker 1: Google Maps has a great new feature just in time
Speaker 1: for Spring break travel plus your tech questions answered. What's
Speaker 1: going on? I'm Rich Dmiro and this is Rich on
Speaker 1: Tech broadcasting live from Los Angeles, coast to coast. This
Speaker 1: is the show where I talk about the tech stuff
Speaker 1: I think you should know about. It's also the place
Speaker 1: where I answer your questions about technology. I believe that
Speaker 1: tech should be interesting, useful, and fun. Let's open up
Speaker 1: those phone lines triple eight Rich one oh one. That
Speaker 1: is eight eight eight seven four to two four one
Speaker 1: zero one. Give me a call. If you have a
Speaker 1: question about technology. Email is also open. Just go to
Speaker 1: the website rich on Tech dot tv up at the
Speaker 1: time you'll see a link that says email Rich. Just
Speaker 1: tap that and it will go right to my inbox.
Speaker 1: We've got some great guests this week. Oh Mead Abari,
Speaker 1: Assistant Professor of Computer Science at UCLA, will explain Wi
Speaker 1: Fi jamming. We've heard about so many homes being broken
Speaker 1: into with this Wi Fi jammers and he's going to
Speaker 1: explain what that's all about and how to best protect
Speaker 1: your home security cameras. Plus Amazon's chief medical Officer, doctor
Speaker 1: Vin Gupta, we'll discuss Amazon Pharmacy's new same day delivery
Speaker 1: in New York and LA and how AI is helping
Speaker 1: them deliver medications faster. And friend of the show, Jefferson
Speaker 1: Graham will join us. He runs photo Walks TV. He
Speaker 1: is going to offer tips on how to best capture
Speaker 1: the total solar eclipse with a smartphone. I don't know
Speaker 1: about you, but I am very obsessed with the eclipse
Speaker 1: at this point, trying to figure out where I can
Speaker 1: go to see this thing, because in Los Angeles it's
Speaker 1: going to be a partial and that's not good. I
Speaker 1: need the total. Well this week, if you can believe it, Gmail,
Speaker 1: the email service so many people know and love, turns
Speaker 1: twenty years old. Now how does that make you feel?
Speaker 1: Twenty years Some of you may have gone now through
Speaker 1: two cycles of email. The first AOL or something before that, Prodigy, CompuServe, whatever,
Speaker 1: and then Gmail. What's next? I don't know, but Gmail
Speaker 1: twenty years old. I remember the day they launched it.
Speaker 1: I was a reporter in Shreveport, Louisiana. I was covering
Speaker 1: consumer news at the time, not consumer technology, just consumer news.
Speaker 1: I hadn't made the switch just yet, although I covered
Speaker 1: a lot of technology in my consumer news. And it
Speaker 1: was April first, two thousand and four, April Fool's Day
Speaker 1: and Gmail, Google decides to launch Gmail. Now. Back in
Speaker 1: the day, tech companies on April first, on Fools Day,
Speaker 1: April Fool's Day, they would do a lot of jokes.
Speaker 1: They would always come out with some sort of product
Speaker 1: that was fake, that was, you know, unbelievable, unreasonable, whatever
Speaker 1: it was, and people would say no, and inevitably there
Speaker 1: would be tech journalists that were thrown back, taken aback
Speaker 1: and surprised and tricked. And so nobody wanted to be tricked.
Speaker 1: When Google came out and said we're introducing Gmail, a
Speaker 1: new email service that gives you one thousand megabytes of storage,
Speaker 1: one whole gigabyte of storage. At the time, if you remember,
Speaker 1: your options were hot Mail, which gave you I think
Speaker 1: it was ten megabytes, and Yahoo, which I think gave
Speaker 1: you twenty five megabytes. So this was a lot lot
Speaker 1: more and it was at the time unbelievably more storage capacity.
Speaker 1: And not only that, it was clutter free. The interface
Speaker 1: had just one small strip of ads running along the
Speaker 1: top of your inbox. At the time, if you had
Speaker 1: Hotmail or Yahoo, your inbox was littered with advertising. Still
Speaker 1: is today in many ways, but this was so different.
Speaker 1: People didn't want to believe it. And I was so
Speaker 1: excited about this because people loved Google at the time.
Speaker 1: It was such a revolutionary way to search. It was
Speaker 1: the best service at the time. It still is for search.
Speaker 1: But everyone wanted this, or a lot of people wanted it,
Speaker 1: and nobody believed that it was real. So I emailed
Speaker 1: Google and I said, hey, I need to get this.
Speaker 1: I need a press account, I need a test account.
Speaker 1: Please set me up. And I did get my account.
Speaker 1: It took until I don't know when I got it,
Speaker 1: but it took a couple of weeks. But it was
Speaker 1: invite only, so you couldn't just go and sign up.
Speaker 1: You had to go and put your email address in
Speaker 1: and they would send you an invite. And then once
Speaker 1: you had an invite, I think you could invite friends.
Speaker 1: And the other thing that was really cool about this
Speaker 1: is that when you're on the home screen of Gmail,
Speaker 1: there'd be this little ever running ticker of how much
Speaker 1: extra space they were giving you, So every second of
Speaker 1: the day they were giving you even more space. Now
Speaker 1: that has stopped, but for a while there, it was
Speaker 1: pretty cool. You just saw like, oh, I'm getting more
Speaker 1: and more space. The other thing that was really different
Speaker 1: about this is that you didn't delete emails. I'm not
Speaker 1: even sure when they first introduced Gmail that there was
Speaker 1: a delete button at all. I think it took a
Speaker 1: while for them to add that you would just archive things.
Speaker 1: And the way that Gmail was set up, everything was
Speaker 1: sort of in a long list, so your inbox was
Speaker 1: not organized by folders, it was organized by labels. So
Speaker 1: when you archived something, really all you were doing was
Speaker 1: taking the inbox label off of it and adding an
Speaker 1: archive label and that was it. Now I think Gmail
Speaker 1: has evolved quite nicely over the years. They you know,
Speaker 1: they've done small incremental changes to bring it up to
Speaker 1: modern kind of times, but the basic functionality is there.
Speaker 1: And at this point, by the way I checked yesterday,
Speaker 1: I have thirty eight gigabytes of storage filled up inside Gmail,
Speaker 1: way more than that original one gig. I never knew
Speaker 1: how I'd fill up. Now, if you want to check
Speaker 1: to see how much you have in your Gmail. Scroll
Speaker 1: all the way down to the bottom of your inbox
Speaker 1: and you'll see a little little notification that says how
Speaker 1: many gigabytes you've used out of your total Google storage.
Speaker 1: And by the way, if you want to clean out
Speaker 1: your Google storage, tap that one more time and you
Speaker 1: can go through and kind of clean out your Gmail
Speaker 1: looking for large attachments and things like that. I do
Speaker 1: that every once in a while. Very smart to do that,
Speaker 1: because you don't realize how much pictures take up. When
Speaker 1: people send you like a big attachment, you don't realize
Speaker 1: how much that takes up of your storage. So Gmail
Speaker 1: today still using it. In twenty seventeen, Google announced they
Speaker 1: would no longer scan. By the way, those ads that
Speaker 1: they showed were based on a scan of what you
Speaker 1: were writing in your email. Nobody would go for that today,
Speaker 1: like now I don't read my email. But they explained
Speaker 1: to the time, we are not having humans read your email.
Speaker 1: We're having computers read it and it'll pick out keywords,
Speaker 1: like if you said you were going to Maui, it
Speaker 1: might give you a hotel advertisement for a Maui hotel.
Speaker 1: Now they don't do that anymore, and Why why they
Speaker 1: don't need to do that is because Gmail and Google
Speaker 1: know so much about us from other products that we use,
Speaker 1: all the searches we've done over the years, and all
Speaker 1: the little tracking pixels they have around the web, so
Speaker 1: they don't need to do that anymore. But pretty wild
Speaker 1: how Gmail is twenty years old. I wrote about this
Speaker 1: in my newsletter today. If you want to read it,
Speaker 1: it's on the website. Rich on tech dot TV. I
Speaker 1: guess it's just sort of a nostalgic weekend because also
Speaker 1: last night my mom's in town, so I had the
Speaker 1: in laws over last night and my father in law
Speaker 1: brings over this old school laptop and IBM think pad
Speaker 1: three ten.
Speaker 2: Ed.
Speaker 1: This was a giant laptop from nineteen ninety seven, and
Speaker 1: he had everything with it. He had the mouse, he
Speaker 1: had the floppy drive, It had a CD drive built in,
Speaker 1: it had a modem card. The modem was fifty six K,
Speaker 1: which is just so slow at this point in time.
Speaker 1: But he brings this giant laptop over. We didn't really
Speaker 1: know whose it was. He thought maybe it was his father's.
Speaker 1: It turned out and we turned it on it was
Speaker 1: his brother in laws, and we turned it on and
Speaker 1: it still booted up just fine and made that nice
Speaker 1: worrying sound of the hard drive, the old school hard drive. Again.
Speaker 1: This was a computer that was over twenty five years old.
Speaker 1: This is from nineteen ninety seven, and when it came
Speaker 1: up you saw that nice doss screen. It We had
Speaker 1: to bypass a couple of error messages, but when it
Speaker 1: came on it was running Windows ninety eight. And then
Speaker 1: all of a sudden, we had a password. Wait, how
Speaker 1: do we figure out this password? So we called the
Speaker 1: person whose computer this was and we said, Dave, hey,
Speaker 1: do you remember your password from nineteen ninety seven? And
Speaker 1: he's like, no, of course not. Well, we started typing
Speaker 1: in a couple of passwords that we thought it might be,
Speaker 1: and lo and behold, it just logged in. We don't
Speaker 1: even know what we typed, but somehow this thing just
Speaker 1: logged in. And now we have the wind screen and
Speaker 1: we're looking at the apps, and my kids by this
Speaker 1: point had come by because they were amazed. The display
Speaker 1: is so bad. You take for granted how good a
Speaker 1: display was. It's so bad you could barely see what's
Speaker 1: on that screen. But it still had all the old
Speaker 1: school apps on it, like Real Player, and you know Microsoft.
Speaker 1: I think it was Outlook Express. I mean it still
Speaker 1: holds up. Let's see what was on there, my briefcase,
Speaker 1: my documents, recycle bin, Lotus PC anywhere, real jukebox, Palm, desktop,
Speaker 1: set up, Microsoft Network, Excel word Hey, something still stand
Speaker 1: the test of time? Right, Internet Explorer picture easy. I mean,
Speaker 1: it's just it's a it's a snapshot in time. The
Speaker 1: hard drive option on this thing anywhere from one gig
Speaker 1: to three gigs. The floppy drive that it had one
Speaker 1: point four to four megabytes. How do you even run
Speaker 1: a program with one point four to four megabytes? You
Speaker 1: download an app from Google Play, it's going to be
Speaker 1: twenty five to one hundred megabytes. Battery life two and
Speaker 1: a half to three hours using old nickel metal hydride.
Speaker 1: He I don't even know how to say that. NIMH
Speaker 1: nickel metal hydride. Yeah, I think that's it. But the
Speaker 1: best bar it was when we opened up word what
Speaker 1: popped up Clippy and I said, it looks like you're
Speaker 1: writing a letter? Can I help? And I said, this
Speaker 1: is early AI. See everything old is new again? Kind
Speaker 1: of fun. It's so wild that we can remember this
Speaker 1: stuff so clearly. But we forget about it until you
Speaker 1: actually put your hands on this stuff one more time,
Speaker 1: you kind of forget just how different it was. Anyway,
Speaker 1: find that retro tech in your house fired up and
Speaker 1: have some fun with it. Your call is coming up
Speaker 1: next at Triple eight Rich one oh one eight eight
Speaker 1: eight seven four to two four one zero one. Give
Speaker 1: me a call if you have a question about technology.
Speaker 1: My name is Rich DeMuro and you are listening to
Speaker 1: Rich on Tech. Welcome back to Rich on Tech. Rich
Speaker 1: DeMuro here hanging out with you talking technology at Triple
Speaker 1: eight Rich one oh one. That is one eight eight
Speaker 1: eight seven four to two four one zero one. Give
Speaker 1: me a call if you have a question about technology.
Speaker 1: The website for the show rich on Tech dot TV.
Speaker 1: There you can also email me. Let's go to John
Speaker 1: and Moore Park. John, you're on with Rich. What's up?
Speaker 3: Thank you? Thank you Rich for taking the call.
Speaker 1: Yeah, what can I help you?
Speaker 3: I have a in charge of the computer room on
Speaker 3: Friday's at the Seami Valley Senior Center and one of
Speaker 3: our customers wanted to advice on if you need a
Speaker 3: new PC. He doesn't like the chrome and uh so
Speaker 3: I thought I'd ask you just a standard retired person.
Speaker 3: He doesn't do any major stuff, but he needs a laptop.
Speaker 1: Okay, well, I think the the best deal in laptop
Speaker 1: right now is the MacBook Era at Walmart. And it's uh,
Speaker 1: it's six hundred and ninety nine dollars. Is that above
Speaker 1: the budget?
Speaker 3: I'm sorry, you don't have to be a PC.
Speaker 1: Oh he wants a PC? Okay? Uh, didn't catch that
Speaker 1: part of the call.
Speaker 3: So I didn't say that.
Speaker 1: I'm sorry, Okay, no worries. H Well, so here's the thing.
Speaker 1: I mean. I think that most people when they're looking
Speaker 1: for just a basic computer, they want to spend around
Speaker 1: five hundred bucks. Does that sound about right?
Speaker 3: I would assume so.
Speaker 1: Okay, And the Chromebooks, I do think chromebooks are great.
Speaker 1: But you did say he didn't they don't want a chromebook, right,
Speaker 1: That is correct? Okay, So we're looking at a Windows computer.
Speaker 1: So with Windows, you know a couple of big brands
Speaker 1: out there. You've got the HP's of the world, the
Speaker 1: Asus of the world, the Lenovo's of the world. But
Speaker 1: checking around some of the latest ratings of you know,
Speaker 1: obviously things under five hundred, there is a computer that
Speaker 1: keeps coming up over and over and this is the
Speaker 1: Lenovo Idea Pad three and this is a fifteen inch screen,
Speaker 1: which I like. So you want, you know, bigger is better,
Speaker 1: you don't, you don't want to go with a thirteen
Speaker 1: or fourteen in you want the bigger screen because you're
Speaker 1: gonna get more real estate for your apps, right.
Speaker 3: Yeah, he doesn't need a lot. I was thinking maybe
Speaker 3: just sending him off to Costco, And.
Speaker 1: Well, yeah, I do, I do. Okay, if they have
Speaker 1: a Costco membership, that is always my first stop because
Speaker 1: here's what Costco does really well. They they and I've
Speaker 1: noticed they actually have more and more laptops than they
Speaker 1: ever did, so it can be a little bit confusing,
Speaker 1: but every single system that I've ever seen there is
Speaker 1: a great value and the price is right. And even
Speaker 1: if you pay let's say you find a computer there
Speaker 1: for you know, five hundred dollars at best Buy or
Speaker 1: another store, it may be the same price, but you're
Speaker 1: getting slightly better specs at Costco.
Speaker 3: Yeah, I'm gonna. I'm gonna when I see him on Friday,
Speaker 3: I'm gonna tell him what you say, I recommend it.
Speaker 3: By the way, I did recommend Lenovo.
Speaker 1: Yeah, I think they're great. They have really nice keyboards too.
Speaker 1: The other thing is do they need a laptop because
Speaker 1: they're going to be paying more, Like an all in
Speaker 1: one will be a much better system for the price.
Speaker 3: I'll mention that I don't know, I think he wants
Speaker 3: a laptop, but I'll tell them that.
Speaker 1: I think people just default to laptop because they're like, oh,
Speaker 1: it's a laptop. Everyone gets a laptop, but you're paying
Speaker 1: a premium for that. The you know the fact that
Speaker 1: it's much smaller parts in a much smaller frame. So
Speaker 1: you I agree, you'll get better hard drive, you'll get
Speaker 1: a larger hard drive, more ram uh you know, better
Speaker 1: process or everything will be better on it on an
Speaker 1: all in one, bigger.
Speaker 3: Screen like the Lenovo keyboard. Is that is that one
Speaker 3: of the criteria you you would emphasize.
Speaker 1: Yeah, I think so. I think they probably have one
Speaker 1: of the best keyboards out there, so I think they're
Speaker 1: they're really good with that. The thing that I would
Speaker 1: watch out for, and this is like the main problem
Speaker 1: with all these Windows laptops is really the bloatwear. So
Speaker 1: you know, if money was no object, the some of
Speaker 1: the uh, you know, the nice surface computers from Microsoft
Speaker 1: are really incredible, but they are they are pretty expensive.
Speaker 1: I saw Drop recently on that, but you know, those
Speaker 1: are a little bit more high end. So I'm not
Speaker 1: really sure, but I think the Lenovo is good. But
Speaker 1: i'd go to Costco see what they have there, and
Speaker 1: you know, I'm sure they can call you and you
Speaker 1: can help them decide between the two that they like
Speaker 1: the best. But yeah, put your hands on the keyboard,
Speaker 1: see what it feels like, look at the screen, and
Speaker 1: I would recommend at this point at least eight gigabytes
Speaker 1: of RAM sixteen is much better. And the hard drive
Speaker 1: i'd probably say, you know, like a five twelve if
Speaker 1: they're not doing anything, two fifty six will be fine.
Speaker 1: But I think that, you know, the more you can get,
Speaker 1: the better because it's going to last longer. Yes, all right, John,
Speaker 1: thanks for the call today. Thank you all right, and
Speaker 1: thanks thanks for helping people there at the Senior Center.
Speaker 1: That's really that's you know, that's an incredible thing that
Speaker 1: you're doing because people, you know, I see myself as
Speaker 1: helping people with this show. That's my giving back. But
Speaker 1: I love when people give back in ways, you know,
Speaker 1: whatever that is for you. It's just always try to
Speaker 1: give back in this world because people need it. Thanks
Speaker 1: for the call today eighty to eight rich one on
Speaker 1: one eighty eight seven four to two four one zero one.
Speaker 1: So if you're an Apple user, you need to be
Speaker 1: aware of this new thing. It's called MFA bombing. This
Speaker 1: is a phishing attack. So scammers are exploiting a bug
Speaker 1: in Apple's password reset system, which basically sends a bunch
Speaker 1: of notifications to your phone that is saying, hey, do
Speaker 1: you want to reset your password? And you might trip
Speaker 1: up and actually say allow because you get so sick
Speaker 1: of saying don't allow, and you might not even know
Speaker 1: what's going on. So if you're on your iPhone and
Speaker 1: you see a whole bunch of things that say do
Speaker 1: you want to reset your password, definitely say don't allow
Speaker 1: to every single one of those. But then the other
Speaker 1: step is they call you during this attack and they say, hey,
Speaker 1: we're Apple. We noticed there's an issue with your phone.
Speaker 1: Can you tell us that one time code we just
Speaker 1: texted you so we can help you out. And that's
Speaker 1: the actual attack. Once they have that code, they can
Speaker 1: take over your entire account. So there's not a fix
Speaker 1: for this just yet until Apple changes their back end system,
Speaker 1: but be aware of it. If you get a whole
Speaker 1: bunch of notifications about changing your password, do not say allow,
Speaker 1: and never ever give someone that one time code, especially
Speaker 1: if they're calling you. You are listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology at triple eight Rich one
Speaker 1: oh one. That's eight eight eight seven four two four
Speaker 1: one zero one. If you have a question about technology,
Speaker 1: give me a call. Get those questions in now. We've
Speaker 1: been hearing a lot of news reports about home robberies
Speaker 1: involving Wi Fi jammers. So the bad guys will get
Speaker 1: a Wi Fi jammer, they will jam the signals of
Speaker 1: the home security cameras, rendering them useless. During the robbery,
Speaker 1: they take the stuff, they're in, they're out, and there's
Speaker 1: no record of it. So I was a little confused
Speaker 1: about how these jammers work, the legality of all of this,
Speaker 1: and what we can do to protect ourselves. So to
Speaker 1: answer for those questions, I rang up oh Met Abari,
Speaker 1: Assistant professor in computer science and electrical Engineering at UCLA.
Speaker 1: And since this all sounds like it's out of some
Speaker 1: sort of dystopian sci fi movie, my first question is
Speaker 1: can this really happen?
Speaker 4: Unfortunately, yes, So the way whireless network is working, if
Speaker 4: you have two devices and they want to communicate to
Speaker 4: each other, there is you know, a spectrum which is
Speaker 4: shared between everyone. So the one device sends the packet
Speaker 4: or sends a message to another device.
Speaker 2: Now, if a.
Speaker 4: Tired person, let's say, attack it exactly with the same frequency,
Speaker 4: generates a signal, it's gonna create interference for that communication.
Speaker 4: It's exactly how we speak and we communicate like as
Speaker 4: I'm speaking with you. You know, we can communicate to
Speaker 4: each other. But if someone comes to very close to
Speaker 4: us and creates a huge, you know, noise, a loud sound,
Speaker 4: then we will not be able to communicate.
Speaker 2: So it's gonna break or communication.
Speaker 4: So it's exactly the same you know principal also in
Speaker 4: wireless communication.
Speaker 1: And are these easy to get a hold of? Can
Speaker 1: the average consumer purchase one of these? And what's the
Speaker 1: range on something like that? Yes?
Speaker 4: So again unfortunately, yes, it's very easy to buy these devices.
Speaker 4: In fact, even if they know a little bit technical stuff,
Speaker 4: they can buy some devices which are called software defined
Speaker 4: radios and they can program it themselves, so they can
Speaker 4: transmit at any frequency anytime they want.
Speaker 2: So what is the range?
Speaker 4: There is no really you know limit on the range
Speaker 4: because the higher the power they transmit, the limit of the.
Speaker 2: Range is going to be long.
Speaker 4: But for a typical device that these jammers work for
Speaker 4: a typical one, it's just a matter of tens of meters.
Speaker 4: But of course, again I want to say that these
Speaker 4: tens of meters can be you know, extended to hundreds
Speaker 4: of metairs if they use bigger antenna. The jummer basically
Speaker 4: use bigger antenna, or if they transmit higher power, it
Speaker 4: can extend that tens of meters two hundreds of meteris now.
Speaker 1: Wireless security cameras and wireless security systems are very common
Speaker 1: in households these days. Are those disruptible with something that
Speaker 1: some person.
Speaker 4: Could have, Yes, they are, but some of them are
Speaker 4: smarter that they can detect it. So yes, So if
Speaker 4: they have a security camera or a sensor which is
Speaker 4: working on based on Wi Fi, of course you know,
Speaker 4: the attacker if it gets closed, they can generate a
Speaker 4: jammer signal and as a result, the security camera would
Speaker 4: not be able to communicate to their base, say station
Speaker 4: or a Wi Fi router, so it just disconnects the communication.
Speaker 4: Some of the security cameras today's are smarter, so whenever
Speaker 4: they detect you know, unexpected behaviors such as the jamming,
Speaker 4: et cetera, then they might notify the user you know,
Speaker 4: the connection has lost, et cetera.
Speaker 2: But not all security cameras.
Speaker 1: And what are some of the ways that people might
Speaker 1: be able to detect that this happened to them? Is
Speaker 1: your is your security camera footage just gibberish or your
Speaker 1: security camera doesn't work? And is there any way to
Speaker 1: protect yourself?
Speaker 2: Yes?
Speaker 4: I think to answer your fair question, yes, So if
Speaker 4: you check your security camera and you see there is
Speaker 4: no connection, sometimes it can be for a few seconds,
Speaker 4: you know, the network connection is lost.
Speaker 2: That's normal.
Speaker 4: But if you look at your security camera and it's
Speaker 4: more than you know, tens of seconds or a minute,
Speaker 4: and you don't see the camera working, there is a
Speaker 4: possibility that the connection got lost because of the gamer
Speaker 4: et cetera. So I would say just monitoring is the
Speaker 4: best way, and that's exactly what some of the more
Speaker 4: modern you know, wireless Wi Fi based camera does it.
Speaker 4: So they monitor the connectivity and if they see very
Speaker 4: unexpected behavior, they let the user know and they notify that.
Speaker 4: Now to answer your second question, what's the best way
Speaker 4: to avoid these type of things, I think as much
Speaker 4: as possible, rely on the wired camera.
Speaker 2: And when I say wire it in terms of two aspects.
Speaker 4: You know, when you use these wireless cameras, they use
Speaker 4: Wi Fi for connectivity and some of them they are
Speaker 4: battery powered. So both of these are not ideal, and
Speaker 4: I will explain why not ideal. So ideally you want
Speaker 4: the security camera that use wire for the data and
Speaker 4: also it's used wire for powering. God, if that's not
Speaker 4: the option, then maybe rely on the battery or rely
Speaker 4: on the Wi Fi. And why I'm saying even relying
Speaker 4: on the battery is not ideal because some of the
Speaker 4: recent research, including my group, has shown that the attack
Speaker 4: here can send some you know, fake package to Wi
Speaker 4: Fi based camera, and these Wi Fi based camera start
Speaker 4: consuming their power or they are start consuming the battery
Speaker 4: much faster than the issue. So we have shown that
Speaker 4: for example, the attack here from hundred meters far from
Speaker 4: your home, it can kill the security camera, which its
Speaker 4: battery is supposed to be six months all the way
Speaker 4: to a few hours. So imagine you charge the battery
Speaker 4: of your security camera for six months and you go
Speaker 4: on a trip for two weeks or three weeks, and
Speaker 4: the attacker can get close to your house and kill
Speaker 4: the battery in a few hours.
Speaker 2: So this is just a disaster, but unfortunately possible.
Speaker 4: So that's why I'm saying, ideally you want to avoid battery.
Speaker 4: Ideally you want to avoid wireless and rely on the
Speaker 4: wire but if it's not possible, then try to buy
Speaker 4: those wireless cameras that they have more security features so
Speaker 4: they can detect unexpected behavior et sech.
Speaker 1: Why do you think all of a sudden we're starting
Speaker 1: to see this this gammer or situation or has this
Speaker 1: always been going on?
Speaker 2: I think it has.
Speaker 4: Always been going on, But the problem is that we
Speaker 4: are relying more and more on the technology in today's life.
Speaker 2: Or if you look at towday's when.
Speaker 4: I walk in my neighborhood, there are so many cameras
Speaker 4: right almost every house they have multiple cameras. Ten years ago,
Speaker 4: fifteen years ago, we didn't have this technology is such
Speaker 4: a low cost. On one hand, it's amazing because we
Speaker 4: have this technology, you know, in such a low cost,
Speaker 4: so everyone can afford it. But on the other hand,
Speaker 4: you know, whenever we get a technology and we're all excited,
Speaker 4: you know there are also a problem with it that
Speaker 4: we need to fix it, such as security, privacy, etceter.
Speaker 1: Is it illegal to have a jammer or to use
Speaker 1: a jammer.
Speaker 4: So I'm not sure about the owning it, but definitely
Speaker 4: created jamming signal is not legal. So it's illegal to
Speaker 4: create a jammer signal, but at owning it. As I said,
Speaker 4: you know, you can just buy a software defined radio.
Speaker 4: It's legal to buy a software defined radio. Of course
Speaker 4: many use it for good applications, but of course you
Speaker 4: know if someone uses for jammer, the jamming itself is
Speaker 4: the illegal. The technology is you know, wireless technology. We
Speaker 4: rely more and more every day on it. So the
Speaker 4: concept of Internet of things, everything is going to be
Speaker 4: connected together right to the Internet, and of course this
Speaker 4: is security camera, all the sensors in our.
Speaker 2: Free each TV, et cetera. So which is very exciting.
Speaker 4: All of these applications are very exciting and the price
Speaker 4: is getting lower and lower so we all can afford it.
Speaker 4: But unfortunately this is coming at the cost, so we
Speaker 4: need to be more careful as a user when we
Speaker 4: are using this technology and also pay more attention when
Speaker 4: we buy them, of course, not just look at just
Speaker 4: the price. As I said, look at the feature of that.
Speaker 4: You know, the technology that you buying. Are they enabling
Speaker 4: some privacy and security et cetera behind because of course,
Speaker 4: you know, to reduce the costs some of them actually
Speaker 4: and may cut this security or privacy of those devices.
Speaker 4: And we might just be so excited that we don't
Speaker 4: look at those features. But I think it's very important
Speaker 4: to pay attention to those features, not just the technology itself,
Speaker 4: that the application that it's enable.
Speaker 1: Once again, my thanks to Ohmed Abari, Assistant Professor in
Speaker 1: Computer Science and Electrical Engineering at UCLA. My name is
Speaker 1: rich Damuro, and you are listening to rich on Tech.
Speaker 1: Get those calls in now triple eight rich one oh
Speaker 1: one eight eight eight seven four to two.
Speaker 3: Four one zero one.
Speaker 1: Coming up next we'll hear from you. Welcome back to
Speaker 1: rich on Tech. Rich de Muro here at triple A
Speaker 1: rich one oh one. That's eight eight eight seven four
Speaker 1: to two four one zero one. Let's go to Pat
Speaker 1: in Laguna Hills, California. Pat, you're on with Rich.
Speaker 5: Hi. I have a question. You said there was a
Speaker 5: storage for a Gmail much more than what I have.
Speaker 5: I went down to the bottom of my Gmail and
Speaker 5: I have fifteen milligrams yeah, right, gigabytes?
Speaker 1: Yeah, fifteen gigabytes. Yeah, that's so they've increased the storage
Speaker 1: from one gigabyte to fifteen at this point, So that
Speaker 1: is the standard that you get.
Speaker 5: Oh you said one gigabyte. Oh, I confuse. All right,
Speaker 5: Well I have another question anyway? Could I ask you
Speaker 5: how I can get out of I signed up a
Speaker 5: Facebook years ago and I under a full identity, but.
Speaker 1: I had are you hiding it? The law?
Speaker 5: I was scared? But now I can get in at
Speaker 5: myself because I used the Gmail account I have.
Speaker 1: Oh I see, so it's linked to that other the
Speaker 1: false idea.
Speaker 5: Yeah, and they won't let me out.
Speaker 1: M okay, well there's a website that might be So
Speaker 1: it sounds like, well two things have you tried getting
Speaker 1: in touch with like Facebook? Uh, you know, support and
Speaker 1: asking them if you can switch? You want to switch
Speaker 1: all of your identity on there, like your name and everything. Yeah,
Speaker 1: that might be tough. I think the best the best
Speaker 1: way to do it is to try to delete the
Speaker 1: account completely.
Speaker 5: Oh I tried, I tried everything.
Speaker 1: Yeah, and what so what happens when you try to do.
Speaker 5: I've been working on this on and off for years.
Speaker 1: For years.
Speaker 5: Yeah, nobody seems to know how well.
Speaker 6: I mean, I just figured idea.
Speaker 1: What you mean, you've been working so what you're spending
Speaker 1: like eight hours a day just like trying to figure
Speaker 1: this out.
Speaker 5: Well no, no, no, when I when I think of it,
Speaker 5: just like I think of it, you know, well when
Speaker 5: when I think of it. Yeah, okay, Well then comes
Speaker 5: up and you keep going.
Speaker 1: If you go to the website, just delete me dot
Speaker 1: x y z and you type in Facebook.
Speaker 5: Okay, delete me xyz xyz.
Speaker 1: Okay. This is a directory of direct links to delete
Speaker 1: your account from various services and Facebook. You search for
Speaker 1: that and then you click the link, and if you're
Speaker 1: logged into this fake Facebook account, it will say permanently
Speaker 1: delete your Facebook account, and so you can you can
Speaker 1: go through and do that. And now here's the thing.
Speaker 1: I don't know if Facebook will kind of keep the
Speaker 1: email address like where I don't know if if it
Speaker 1: dumps it out of the system immediately, or if it's
Speaker 1: going to keep the email address kind of where you
Speaker 1: can't re sign up.
Speaker 5: That's the problem. That's why I won't do it. You know,
Speaker 5: I'm well because if I can't keep the same email address,
Speaker 5: I'm in trouble.
Speaker 1: You know. Well, I think you delete it and see
Speaker 1: what happens, and then once okay, so after thirty days,
Speaker 1: all your information will be permanently deleted. It may take
Speaker 1: ninety days for a full deletion. But I think once
Speaker 1: your email is once you're deleted, you hopefully should be
Speaker 1: able to sign up with that same email. And the
Speaker 1: thing is, if you're using this account, I mean, are
Speaker 1: you using this account or are you not?
Speaker 5: Well, I try and get in to see other people,
Speaker 5: and I would like to really really use it on
Speaker 5: a specific site. Now, well, I mean connect with these people.
Speaker 1: And you don't have a secondary email address you can
Speaker 1: use to sign up.
Speaker 5: No, I use my Cox email address, the service provider,
Speaker 5: the Internet service provider email. I never set up another one. Well,
Speaker 5: when you set up a second email, it refers to you.
Speaker 1: It's not I thought you at Gmail.
Speaker 5: Gmail. Yeah, if I used a different address, it will
Speaker 5: come back to me anyway.
Speaker 1: Right, No, So I think you just sign up, Okay,
Speaker 1: So go into the Facebook account whatever the account is
Speaker 1: that you know, the fake one, whatever email address that's
Speaker 1: from just delete it and now use your other It
Speaker 1: sounds like you have a Gmail address and a Cox
Speaker 1: email address, so I would use one of those is
Speaker 1: linked to your Facebook. The other one is open, So
Speaker 1: whatever one's not on your fake account, use the other
Speaker 1: one to do it. But I think you delete that
Speaker 1: fake account, get rid of it. You might have to
Speaker 1: wait the thirty days and then you can actually go
Speaker 1: in and sign up for a new account. But I
Speaker 1: have a feeling Facebook's computers are pretty savvy and they're
Speaker 1: probably gonna take a closer look when you're trying to
Speaker 1: sign in with the same email address, because I have
Speaker 1: a feeling they don't really get that out of their
Speaker 1: system completely. But Pat, thanks for the question today from
Speaker 1: Laguna Hills, California. Let's go to Brian in Upland. Brian,
Speaker 1: you're on with Rich. Hello, Brian are you there?
Speaker 5: Yes?
Speaker 7: Yes, Hi, Rich, Hey question. Oh yeah, I got a
Speaker 7: clicking in a burg. It just popped up and it's
Speaker 7: you know, the recording say you've been they've taken over
Speaker 7: your computer. So I just turned it off. I set
Speaker 7: it out, and then I called Norton and they said, okay,
Speaker 7: turn it on, and they wanted to take over my computer.
Speaker 7: They gave me, set me a password so I can
Speaker 7: let them get in there and take over. I just
Speaker 7: I was I'm a little skeptical because it happened before,
Speaker 7: like a couple of years ago in and they just said,
Speaker 7: go in and chear up, hit the gear up the history,
Speaker 7: and you should be.
Speaker 1: Okay, Yeah, I think here's what happened. How did you
Speaker 1: find the phone number to call for Norton? Well, I
Speaker 1: got on a different computer and you searched. Yeah, and
Speaker 1: that's that's the actual scam right there. So do not
Speaker 1: let someone take over your computer. That is the actual scam.
Speaker 1: That's what I Yeah, you're you're good for thinking that, Brian,
Speaker 1: because you came really close to the edge there, and
Speaker 1: it's I'm glad that you're you're good. Sense got a
Speaker 1: hold of you because that could have been really bad.
Speaker 1: So here's the thing you This is a classic tech
Speaker 1: support scam. The tech support scam happens like this. You
Speaker 1: are just on your computer, you are on the web,
Speaker 1: and next thing you know, your computer says, hey, we
Speaker 1: notice some suspicious activity, or your identity is being used
Speaker 1: in a different place, or the FBI is watching a
Speaker 1: million there's a million ways that this can happen. A
Speaker 1: lot of times it actually comes through malvertizing. So they
Speaker 1: will buy advertising, and they will do this so quickly
Speaker 1: that they are able to get that message on your
Speaker 1: computer before the Google or the whatever advertising system they're
Speaker 1: using picks up on what they're doing. So this will
Speaker 1: blast a computer. People get scared. It says do not
Speaker 1: do anything. It takes over your screen. So a lot
Speaker 1: of people don't really understand how to get out of that.
Speaker 1: They don't know how to like close out that app
Speaker 1: or you know, close out their browser. Their computer might
Speaker 1: even make a loud sound and it might say hey
Speaker 1: in five four three two one, you know whatever, and
Speaker 1: people get really really scared. And so what they do
Speaker 1: is exactly what you did. They either call the phone
Speaker 1: number on the screen, which you had the good sense
Speaker 1: not to do, but then they say, oh, I'm gonna
Speaker 1: be smarter. I'm actually going to Google for a phone
Speaker 1: number for you know, Microsoft support or for Norton support,
Speaker 1: and you google, and next thing you know, you're calling
Speaker 1: a number that these scam artists have purchased on the
Speaker 1: lot on the web, and that's a scam. And when
Speaker 1: you call them, they say, hey, Uh, here, we're gonna
Speaker 1: we're gonna help you out. Tell me what the message
Speaker 1: code is, tell me what the number is on your screen,
Speaker 1: and uh, download this software. Go to this website, download
Speaker 1: this software, install it on your computer, and it's remote
Speaker 1: remote access software, and we're gonna take over your computer
Speaker 1: to help you out. Do not let anyone do that
Speaker 1: unless it's a trusted friend that you know. Do not
Speaker 1: let a random tech support person take over your computer
Speaker 1: that you're calling. And so the thing to know about
Speaker 1: this is that it happens a lot. It happens a lot.
Speaker 1: And the thing that you need to do, like you said,
Speaker 1: is just just if if you can't figure out how
Speaker 1: to close out the app on your computer or on
Speaker 1: your phone, just go ahead and restart your device so
Speaker 1: you can pull the plug out of the wall, you
Speaker 1: can press the power button, whatever you need to do.
Speaker 1: But just get your computer in a place where it
Speaker 1: gets away from that screen. And then when you open
Speaker 1: up your web browser again, because you might still be
Speaker 1: on that page because it's going to try to load
Speaker 1: those tabs again, when your web browser says, hey, we
Speaker 1: recovered from a you know, a bad shutdown. Would you
Speaker 1: like us to reopen these tabs, say no, and then
Speaker 1: go into your browsing settings and clear browsing data, and
Speaker 1: that will help get rid of any of this stuff
Speaker 1: that they might have put on your system in the
Speaker 1: history that may causes to pop up again. It's called
Speaker 1: the tech support scam. It is a classic, classic scam
Speaker 1: and still people fall for it every single day of
Speaker 1: the week. Thanks for the call. Eighty to eight rich
Speaker 1: one O one eight seven four to two four one
Speaker 1: zero one. More rich on Tech, come in your way, hey,
Speaker 1: right after this. Welcome back to rich on Tech. Rich
Speaker 1: DeMuro here hanging out with you, talking technology at Triple
Speaker 1: eight rich one on one eight eight eight seven four
Speaker 1: to two four one zero one. Coming up on the show,
Speaker 1: we're going to talk about how Instagram is limiting political
Speaker 1: content by default and how you can change that if
Speaker 1: you want to UH Florida Social Media band for minors
Speaker 1: under fourteen. We'll talk about that Google Maps has a
Speaker 1: new feature to UH just in time for summer travel,
Speaker 1: and I already showed up on my phone. It's really cool.
Speaker 1: I'll tell you about that in a moment. Plus this hour,
Speaker 1: we've got Amazon's chief medical officer, doctor Vin Gupta. He
Speaker 1: is going to discuss Amazon pharmacies new same day delivery
Speaker 1: in New York and LA and how AI is helping
Speaker 1: them deliver medications faster. So we got a full show
Speaker 1: plus you at eighty to eight Rich One on one
Speaker 1: website for the show is rich on tech dot TV.
Speaker 1: Once you're there, you can find the email link to
Speaker 1: send me a message if you want to get in
Speaker 1: the feedback segment, which is at the end of the show.
Speaker 1: My kid asked me, He said, Dad, what's feedback? And
Speaker 1: I said, well, it's a combination of feedback and the
Speaker 1: mail bag. And of course he doesn't even know what
Speaker 1: a mail bag is, because you know, we don't have
Speaker 1: them anymore. I mean, I guess they still do. Let's
Speaker 1: go to Jeff in Muriata, California. Jeff, you're on with Rich. Hey.
Speaker 8: Rich, So I have a problem and it's two bold
Speaker 8: and it's with Carbonite. I got disappointed with Carbonite originally
Speaker 8: because it seems like they copy things over and over
Speaker 8: in their system, where you have the same files over
Speaker 8: and over again. When you have backup, I can't and
Speaker 8: I can't like filter it so that I can get
Speaker 8: rid of the duplicate files, so that was the first problem.
Speaker 8: And then the second problem is they charge so much money.
Speaker 8: My wife is saying an incredible amount to save all
Speaker 8: of this extra information, which is much of it duplicated,
Speaker 8: and it's so hard to find the duplication to delete them.
Speaker 8: And now we're paying hundreds of dollars a year to
Speaker 8: carbonite and it's so incredibly slow, and I was wondering,
Speaker 8: is there anything else besides carbonite that's worth saving all
Speaker 8: of your backup information on? And I'll shut up.
Speaker 1: And let you talk now, Okay, Well, yeah, carbonite. It's
Speaker 1: it's been around for a while, and I don't really
Speaker 1: hear about carbonite much anymore. So I think that there's
Speaker 1: a couple alternatives that are much more straightforward with their pricing,
Speaker 1: especially and so are you paying for two users? No?
Speaker 8: Just one?
Speaker 1: Okay? Just one user? Okay. So I mean I think
Speaker 1: a popular one that a lot of people like is backblaze. Now,
Speaker 1: just just to let you know what I do, I
Speaker 1: used to use one of these services for my whole computer,
Speaker 1: and I think a lot of people like it because
Speaker 1: it gives them peace of mind that their entire computer
Speaker 1: is always backed up right if there's ever a problem.
Speaker 1: You've got it. Especially with things like ransomware attacks and
Speaker 1: stuff like that. It's really nice if if you ever
Speaker 1: had came up against something like that, you could just
Speaker 1: go back into the cloud and roll back your system
Speaker 1: to a backup that you always have happening. I don't
Speaker 1: know what's happening with your backup with this carbonite situation.
Speaker 1: It seems odd that they would be duplicating files, because
Speaker 1: that is definitely not what you want to happen it would.
Speaker 1: I think that these systems should work more like a snapshot,
Speaker 1: where it's kind of taking a snapshot of your system
Speaker 1: every once in a while or on a regular obviously schedule,
Speaker 1: and then you could roll back to that when you
Speaker 1: need to. But with that said, I think a couple
Speaker 1: of alternatives that you should look into. I think the
Speaker 1: first one is really Backblaze, And what I like about
Speaker 1: this is the pricing. So it's very simple. Nine dollars
Speaker 1: a month or ninety nine dollars a year, or you
Speaker 1: can go one hundred and eighty nine bucks for two years,
Speaker 1: so that's it. That includes everything, and you can start
Speaker 1: for free and it just backup, backs up everything by default.
Speaker 1: It's very simple and you can even get a drive,
Speaker 1: it says with your data. So if you you know,
Speaker 1: like I said that the whole situation where you had
Speaker 1: some ransomware, like let's say that happened, you could just
Speaker 1: format your computer and just order a drive from them.
Speaker 1: It will have all of your files on it and
Speaker 1: then you can put that back on your computer and
Speaker 1: then send them back the drive. So that's kind of
Speaker 1: a cool situation there. And by the way, they they
Speaker 1: kind of have a great little comparison of the different
Speaker 1: other plans on there from different providers, So let's see, Yeah,
Speaker 1: external backup. A lot of them do that, so that's
Speaker 1: kind of nice. Wow, Okay. And then the other one
Speaker 1: is a smaller company but based locally in southern California,
Speaker 1: is I Drive, and I've actually met with them, so
Speaker 1: whenever I meet with a company and interview them, I
Speaker 1: always like them more because I've seen the faces behind
Speaker 1: the actual company and they've been around for a while
Speaker 1: and they will do that as well. Pricing for theirs
Speaker 1: is based on storage, so personal is up to five terabytes.
Speaker 1: One hundred gigabytes is three dollars three dollars a year
Speaker 1: for one hundred gigabytes. That's for a small that's if
Speaker 1: you have really not much to back up, but probably
Speaker 1: the personal with five terabytes is going to be better.
Speaker 1: That's seventy dollars for the first year, than after that
Speaker 1: it's one hundred bucks a year, so that will give
Speaker 1: you up to five terabytes, and then of course they
Speaker 1: have higher levels above that. Let's see. The other one
Speaker 1: is crash Plan. So crash plan is another popular provider,
Speaker 1: very similar pricing they are. They have an essential one
Speaker 1: up to two hundred gigabytes for three dollars a month,
Speaker 1: that's thirty six bucks a year, or you can do
Speaker 1: the most popular, which is the professional, which is one
Speaker 1: hundred bucks for the year, and that will give you
Speaker 1: unlimited backup capacity. So the good news about these these
Speaker 1: backup plans is that you know, if you want to switch,
Speaker 1: it's pretty easy because you just as long as your
Speaker 1: computer is in good working condition, you've got all your files,
Speaker 1: you can just easily switch to the new provider. There's
Speaker 1: nothing you need to do on the back end except
Speaker 1: just delete your old account at what was a company
Speaker 1: you said you had delete your account at Carbonite and
Speaker 1: just sign up at one of these other ones and
Speaker 1: do a backup and yeah, the duplicate files. Don't deal
Speaker 1: with that. That sounds like nonsense. That's a lot, Jeff,
Speaker 1: thanks for the call today from Murieta, California, eighty eight
Speaker 1: rich one on one eight eight eight seven four to
Speaker 1: two four one zero one is Michelle and on vacation
Speaker 1: in Honolulu or you live in Honolulu. Michelle, you're on
Speaker 1: with rich Oh.
Speaker 6: Hi, I'm going to vacation and Hi.
Speaker 1: Okay, so you're going on vaca. So you're not in
Speaker 1: Honolulu actively? No, okay, what's up, Michelle?
Speaker 9: I was wondering should I get the new Samsung phone?
Speaker 1: Oh, the new Samsung phone? Good question. Well, the new
Speaker 1: Samsung phone is the S twenty four series, so it
Speaker 1: depends which one you have. I think that the S
Speaker 1: twenty four is probably the best Android phone out there
Speaker 1: at this point overall. And it's funny because, hold, let
Speaker 1: me get my notes here. I was actually gonna talk
Speaker 1: about this because if you have the Samsung Galaxy S
Speaker 1: twenty three, you're actually getting all of the AI features
Speaker 1: that they introduced on the S twenty four. Bubbo, you've
Speaker 1: got the S twenty three, right, did you get this update?
Speaker 1: Did you get this software update? He's got the S
Speaker 1: twenty three. And so if you go to your software,
Speaker 1: your settings on the Samsung and you go to the
Speaker 1: software update, you should get this new update. They just
Speaker 1: started rolling it out. It's one UI six point one
Speaker 1: and that will give you all of these A features,
Speaker 1: Chat assist, Live translate, circle to search with Google notes,
Speaker 1: note summaries using AI, all the generative editing for the photos.
Speaker 1: So if you have the S twenty three, I say,
Speaker 1: you probably don't need to update to the S twenty
Speaker 1: four right away. And this is why Samsung didn't want
Speaker 1: to give this right away, because people like me would say,
Speaker 1: why update if you're getting you know, why upgrade if
Speaker 1: you're getting the update with all these cool features? Bobo,
Speaker 1: did you get this week? Okay? So if you go
Speaker 1: into your software update, you know how to let's see,
Speaker 1: let's do this live. You got your phone, so go
Speaker 1: to settings. You know how to get to settings of course, okay,
Speaker 1: and then go scroll all the way down where it
Speaker 1: says software update. Do you see offerers at the very
Speaker 1: bottom bottom and this is download and install and that's
Speaker 1: not what mine says, says check for updates. So that yeah,
Speaker 1: that's interesting. Boom huh okay, well, check for updates, updates,
Speaker 1: see if you got one that software update process when
Speaker 1: not to beat any person of doubt on your device,
Speaker 1: check for new updates. I am checking. Let's see, because
Speaker 1: this is rolling out, so it doesn't mean everyone gets
Speaker 1: it all at once. I haven't got it yet. Interesting,
Speaker 1: no update is available for your device at this time.
Speaker 1: Please try again in twenty four hours. And what does
Speaker 1: it say? One UI version? What does it say? Uh
Speaker 1: that I don't see. You don't see that?
Speaker 6: No?
Speaker 1: Interesting? Okay, and then we'll see about phone. That's interesting
Speaker 1: because it should be if you get the update, it'll
Speaker 1: be one UI six point one. I have one UI
Speaker 1: version five point one five point Wait, do you have
Speaker 1: the S twenty two or S twenty three three? Huh? Yeah,
Speaker 1: you you should have an update at least to the
Speaker 1: UH six point six point zero. That's interesting. Okay, my
Speaker 1: moone sucks. Well, well, now you know you got your
Speaker 1: work cut out for you for the rest of the show.
Speaker 1: Try to figure that out. Yeah, I am. But here's
Speaker 1: the thing. I do think that the S twenty four
Speaker 1: Ultra is an incredible device. I really I find myself
Speaker 1: using it every day, and I really think that that
Speaker 1: Samsung has done an incredible job with the device this year,
Speaker 1: not just with the hardware, but also the software I
Speaker 1: think is getting really good. I'm waiting for one more feature,
Speaker 1: and that is the vertical app drawer, so when you
Speaker 1: swipe to your apps, instead of being horizontal where you
Speaker 1: swipe around, you go up and you can see all
Speaker 1: your apps in line. But just the screen on this
Speaker 1: phone is so good that you watch a movie on
Speaker 1: that screen and it rivals any TV except for the
Speaker 1: size obviously. But the other thing they added this year
Speaker 1: is this anti reflective screen, and so you don't realize
Speaker 1: when I compare this phone against other devices that I test,
Speaker 1: they're all super reflective, and the Samsung screen some whatever
Speaker 1: they did to it, it like absorbs the light and
Speaker 1: it doesn't reflect it. So it's like it's just another
Speaker 1: level of like niceness. So I guess for the hardware,
Speaker 1: it's really nice. But the software is really very similar
Speaker 1: to what you get on the S twenty three and
Speaker 1: the S twenty four. And if you're wondering if you
Speaker 1: have an S twenty two, are you going to get
Speaker 1: this update to the AI features, Samsung has not announced
Speaker 1: that part of it just yet they don't want to completely,
Speaker 1: you know, cannibalize all of their sales. Right, all right,
Speaker 1: Coming up next, we'll talk about the social media ban
Speaker 1: in Florida and Instagram. You're listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking
Speaker 1: technology with you at triple eight Rich one oh one.
Speaker 1: That's eight eight eight seven four to two four one
Speaker 1: zero one. If you want to email the web, the
Speaker 1: website rich on Tech dot TV, let's see. Florida this
Speaker 1: week enacts a strict social media ban for minors under fourteen.
Speaker 1: New law prohibits social media accounts for children under fourteen,
Speaker 1: and it requires printal consent for teenagers fourteen and fifteen.
Speaker 1: Of course, this has sparked many debates about online safety
Speaker 1: and free speech. Uh, that's pretty much it. So these
Speaker 1: companies have to delete any social media accounts believed to
Speaker 1: be used by miners under fourteen. So if these kids
Speaker 1: already have one, I guess the onus is on you know,
Speaker 1: Instagram and Facebook. Well they're probably not on Facebook, but
Speaker 1: you know Instagram and snapchat, TikTok, they got to delete
Speaker 1: those accounts. Now, we've talked about this in the past.
Speaker 1: These companies know when even when you know, cause these
Speaker 1: kids sign up for these accounts using a fake birth date.
Speaker 1: And of course these services know that they know what
Speaker 1: they're looking at. They can tell. I mean, they're not
Speaker 1: being fooled, they're just allowing it. It's kind of like
Speaker 1: when you, you know, got into a bar underage. They
Speaker 1: know you're not fooling anyone, like I can tell when
Speaker 1: you're under twenty one. Come on, anyone can do that anyway.
Speaker 1: So the idea here is to protect these teens because
Speaker 1: there's so many mental health issues and bullying and all
Speaker 1: that stuff. Predators and you know, of course the people
Speaker 1: on the other side don't like it because of First
Speaker 1: Amendment rights. And you know, now, how we're going to
Speaker 1: verify these teenagers, most of them. If you're fourteen or fifteen,
Speaker 1: how do you have a you know what, don't you
Speaker 1: don't even have a driver's license? How do you verify
Speaker 1: you are who you say you are? So pe this
Speaker 1: is just so wild. Now I will tell you all
Speaker 1: of this. I am actually four less social media for teenagers,
Speaker 1: I really am, because this stuff is a nightmare. Even
Speaker 1: for adults. We are not equipped for what this stuff
Speaker 1: does to us. It's a It's a mini casino in
Speaker 1: your pocket, That's what it is. We love the notifications,
Speaker 1: we love the acceptance, we love the comments that we get.
Speaker 1: It's just it's it's all the same thing as a casino.
Speaker 1: It triggers the same neurons in our brains. So do
Speaker 1: kids need to be exposed to this? When I was
Speaker 1: a kid, here we go, where's my I walked to
Speaker 1: school in the rain up the both ways. When I
Speaker 1: was a kid, we played outside, That's what we did. Yeah,
Speaker 1: we were not on social media. There was no such
Speaker 1: thing as social media when I was a kid. And
Speaker 1: guess what, I had a great childhood. These kids are
Speaker 1: worried about what people think of them. Can you imagine
Speaker 1: being a teenager now? When I was a kid, if
Speaker 1: you didn't get invited to a party on a Friday night,
Speaker 1: you didn't even know about the party until Monday morning,
Speaker 1: right when kids were talking about it, and then you'd
Speaker 1: be sad right that you weren't part of that. Now,
Speaker 1: in real time, you see when you're at home on
Speaker 1: a Friday night and you thought you were having a
Speaker 1: fun night watching a movie with your parents. Now, all
Speaker 1: of a sudden, you see all these kids out at
Speaker 1: a party that you're not invited to. How do you
Speaker 1: think that makes you feel? It sucks? And now imagine
Speaker 1: that times a hundred different things that these kids have
Speaker 1: to deal with on social media. Not to mention the
Speaker 1: stuff they're exposed to, not to mention the comments, not
Speaker 1: to mention the dms, not to mention just the idea
Speaker 1: that they are looking at their screen twenty four to seven. Now,
Speaker 1: do we need legislation this, Do we need parents for this?
Speaker 1: Do we need senators for this? I don't know. I
Speaker 1: don't know what the answer is. But it's all not good. Now.
Speaker 1: Has social media done a lot of good things. Absolutely,
Speaker 1: it's been an incredible thing. It's built businesses for people,
Speaker 1: it's made money for people. It is made superstars out
Speaker 1: of people. It's made justin Bieber. It's done a lot
Speaker 1: of things. But it's good and it's bad. And so
Speaker 1: at the end of the day, I think that this
Speaker 1: law is going to be fought in many ways. I
Speaker 1: think it's gonna be tough to enable and to of
Speaker 1: course enforce. But it doesn't take effect until January first,
Speaker 1: so there's gonna be a lot of debate until then.
Speaker 1: But I think we're gonna see more around this kind
Speaker 1: of protection for young people in the US. The tech
Speaker 1: companies don't want it. Obviously, they hate this kind of stuff.
Speaker 1: Why do they want. They want They want a baby
Speaker 1: out of the womb, to have Instagram set up that account,
Speaker 1: get them fingerprinted, right, put them on social media. That's
Speaker 1: what people do. Actually, the parents, what is the first
Speaker 1: thing they do? They post a picture of their baby.
Speaker 1: And what do you think Instagram and Facebook is doing.
Speaker 1: They're scanning that picture. They say, ooh, we got another one.
Speaker 1: We got another human that we can identify in our
Speaker 1: facial scanning network. And by the way, Instagram, this is
Speaker 1: interesting limiting by default political content ahead of elections. So
Speaker 1: people didn't realize. But Instagram said, hey, we're gonna give
Speaker 1: you the option to limit political content on your feed.
Speaker 1: But what they didn't tell people is that they were
Speaker 1: doing it by default. So if you go into Instagram,
Speaker 1: there is a setting that you can see that limits
Speaker 1: your content. If you want to see political content, you
Speaker 1: have to change it. So if you go into your account,
Speaker 1: open up Instagram, tap your little profile picture, tap the
Speaker 1: menu bar, which is the three little the hamburger menu
Speaker 1: which is a three line stacked up. Scroll down and
Speaker 1: you will see content preferences, and then you'll see all
Speaker 1: these different things interested not interested. One of them is
Speaker 1: political content. Tap there and you'll see by default, your
Speaker 1: phone says limit political content from people you don't follow.
Speaker 1: You'll see less political or social topics in your suggested content.
Speaker 1: You have the option to change that if you don't
Speaker 1: want to limit what you see. We just want to
Speaker 1: be angrier. Turn that setting off. You're listening to Rich
Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro
Speaker 1: here hanging out with you, talking technology eighty eight Rich
Speaker 1: one O one eight eight eight seven four to two
Speaker 1: four one zero one. Joining me now is Amazon's chief
Speaker 1: Medical Officer, doctor Vin Gupta, to discuss Amazon pharmacy. They
Speaker 1: have some new announcements this week and they're using AI
Speaker 1: to help them deliver medications faster. Doctor. Welcome to the show, Rich,
Speaker 1: Thanks for having me. Great to be here, Thank you.
Speaker 1: So let's talk about Amazon pharmacy in general. Explain is
Speaker 1: this relatively new, like what does Amazon pharmacy do? Exactly?
Speaker 10: Yeah, absolutely so. I'm a pulmonologist, still practice to the bedside,
Speaker 10: and I'm thrilled to be able to have my role
Speaker 10: at Amazon specifically helping to lead Amazon Pharmacy because you rich,
Speaker 10: as you know, as your listeners know, the world does
Speaker 10: not need another pharmacy and needs a pharmacy that works
Speaker 10: for them, that's available around the clock, that makes what
Speaker 10: should be as simple as simple as possible. And so
Speaker 10: I've had the pleasure of being part of Amazon and
Speaker 10: Amazon's health initiatives for the last four plus years, pharmacy
Speaker 10: for a little over a year, and what we're trying
Speaker 10: to do is make an experience that is incredibly frustrating
Speaker 10: for providers and for patients as streamlined as possible. We're
Speaker 10: fifty states digital first, direct to your doorstep, as you
Speaker 10: would expect with Amazon on the retail side, and we've
Speaker 10: existed for about four years now, and I think when
Speaker 10: my provider colleagues hear about it in the clinical community,
Speaker 10: you know they're surprised and that you can get your medications.
Speaker 10: All your listeners can get their medications direct to their
Speaker 10: doorstep for chronic needs like high blood pressure or if
Speaker 10: they say, have the flu, direct to their doorstep, very
Speaker 10: easy check out, and bottom low prices too. If there's
Speaker 10: going to be a low price for medication like insulin
Speaker 10: or TAMA flu. If you come down with the flu,
Speaker 10: you're gonna find it an Amazon pharmacy. But again, the
Speaker 10: awareness piece to your question is something we're trying to build.
Speaker 1: Yeah, well, okay, so, but here's my question, because most
Speaker 1: of the time it works like this. You know, I've
Speaker 1: got two kids. You go to the doctor and they say, okay,
Speaker 1: they need this, and you drive to your pharmacy that's
Speaker 1: whatever down the street and you wait there. You know,
Speaker 1: they send the script electronically. Is this for stuff that
Speaker 1: you need like immediately or is it only for like
Speaker 1: chronic conditions? Like how would that work? And I guess
Speaker 1: maybe the news that you guys announced the same day delivery.
Speaker 1: I guess maybe that's part of that.
Speaker 10: Well, for many of your listeners in the in the
Speaker 10: Los Angeles area, it's exactly that that if you if
Speaker 10: you have an acute need, let's say you woke up
Speaker 10: and you're feeling unwell, it got diagnosed with infection like
Speaker 10: a sonio sitis or a pneumonia, and you need an
Speaker 10: antibiotic or an antiviral. Now we know, especially rich four
Speaker 10: years of the pandemic, the time to treatment really matters,
Speaker 10: especially for those acute indications, not just for your chronic needs.
Speaker 10: We can do that in Riverside, Tamperdandino and Anaheim.
Speaker 1: If you if you.
Speaker 10: Get that script in, if your dog gets that script
Speaker 10: into us digitally, if they just press uh, send it
Speaker 10: to Amazon Pharmacy instead of sending it to your usual pharmacy,
Speaker 10: and they get it into us before four pm, you're
Speaker 10: going to have it at your doorstep before the end
Speaker 10: of the night. And so we're gonna we're going to
Speaker 10: promise rap it at home, same day delivery. We're going
Speaker 10: to continue to expand west to serve a larger number
Speaker 10: of patients and the La Metro area by April, so
Speaker 10: so it's really once if you have diabetes, high blood pressure,
Speaker 10: or other chronic conditions, we fill all of those medications.
Speaker 10: We have since our origin in pill Pack towards the
Speaker 10: end of the twenty tens, where we really try to
Speaker 10: key in making it simple to stay on chronic medications.
Speaker 10: Now we're saying in places like Los Angeles and New York, Seattle, Austin, Miami,
Speaker 10: places where we can do rapid delivery, directed worstep, we
Speaker 10: can be there for your acute needs too.
Speaker 1: Okay, got it? It's so you can anywhere you live,
Speaker 1: you can get delivery of let's say you're on a
Speaker 1: recurring medication, that's fine, but if you need that same day.
Speaker 1: You're starting to roll that out in a lot of
Speaker 1: cities across the US. Okay, that makes much more sense.
Speaker 1: Do the doctors understand how to send the prescription directly
Speaker 1: to Amazon? Like you said, you know, have him send
Speaker 1: it to Amazon? Like, is that some sort of electronics
Speaker 1: system that they have that just works?
Speaker 5: You know?
Speaker 10: I think this is the thing. I'm a pomonologist, and
Speaker 10: what I've noticed is when I'm with my patient. To
Speaker 10: answer your question, I don't want to take the fifteen
Speaker 10: seconds to change the pharmacy on file unless there's a
Speaker 10: reason to do it or my patient asked me to
Speaker 10: do it. We've become so habituated as a country to
Speaker 10: get our scripts from the same exact pharmacies, because that's
Speaker 10: what that's just our habit that's the reflex, and it's
Speaker 10: the reflex on the part of the provider. And to
Speaker 10: answer your question, it's really easy. Ninety four percent of
Speaker 10: prescriptions originate in the electronic medical record. They get electronically
Speaker 10: sent to say a retail pharmacy. Many of us know
Speaker 10: this retail pharmacies. It's as simple as typing an Amazon
Speaker 10: pharmacy right into that e scribe if you're the doc,
Speaker 10: if you're the provider, instead of typing in say a
Speaker 10: retail pharmacy is type in Amazon pharmacy, you can send
Speaker 10: it to us digitally, just like you would send it
Speaker 10: to any pharmacy on the If you're listening to this
Speaker 10: and you're wondering, gosh, I would like the convenience and
Speaker 10: I would like to experience something different, regardless of your
Speaker 10: medical needs may be. All you have to do is
Speaker 10: go to pharmacy dot Amazon dot com. Under thirty seconds,
Speaker 10: build a profile. We can actually transfer your prescriptions for
Speaker 10: you very easily. You just tell us where you're filling them.
Speaker 10: It's a very easy process for us to actually go
Speaker 10: get those prescriptions. So you don't have to wait for
Speaker 10: better healthcare for a better pharmacy experience. We make that
Speaker 10: process of transferring very easy, or if you're on a
Speaker 10: new medication to your point really easy for the doctor
Speaker 10: just to send it directly through the electronic medical record
Speaker 10: like they would otherwise.
Speaker 1: And how does this get to my house? You know,
Speaker 1: with the same day. Is it some sort of like
Speaker 1: delivery partner in the area or what.
Speaker 10: In some cases there's our delivery service providers. We work
Speaker 10: with third party companies as we as we do on
Speaker 10: the retail side, and sometimes they are our own drivers
Speaker 10: employed directly by Amazon. And what we're doing is really
Speaker 10: key into sustainability. In the Los Angeles area, as in
Speaker 10: other cities, Rivian all Electric vans and other commercial vehicles
Speaker 10: are likely going to be meeting the patient at the
Speaker 10: front door with their medication. So we're trying to as
Speaker 10: we're getting more into the last smile healthcare space, also
Speaker 10: important to lean into sustainability. What's good for the environment,
Speaker 10: what's good for the climate. So in places like La
Speaker 10: expect that Rivian all Electric van to meet you outside
Speaker 10: at the doorstep. In places like New York City, we're
Speaker 10: leaning into e bikes just an easier and more nimble
Speaker 10: way to navigate the streets in Manhattan.
Speaker 1: What about the drone? When's that going to drop off
Speaker 1: the prescription on my roof?
Speaker 10: It already is in places like Conversation, we already have
Speaker 10: it live. It's been live for about six months. People
Speaker 10: love it actually, you know, some pretty incredible for somebody
Speaker 10: that deals and cares for patients for whom they've had
Speaker 10: a delayed diagnosis, rich or an inability to get a
Speaker 10: script on time, say a few days after the onset
Speaker 10: of infection. You know, we saw the countless times in
Speaker 10: the case of COVID, delayed diagnosis, delayed treatment.
Speaker 1: That's a big deal.
Speaker 10: That puts somebody at risk of ending up in the
Speaker 10: hospital and in my ICU. In the case of drones,
Speaker 10: answer your question, we saw a should get sent to
Speaker 10: us in college station, get ingested, processed, and that that
Speaker 10: med actually make their way via drone to somebody's home
Speaker 10: in under twenty eight minutes. Imagine that script ingested processed.
Speaker 10: It's spent from under twenty eight minutes. You can't drive
Speaker 10: that fast.
Speaker 1: That's wild. Just got about a minute here. So explain
Speaker 1: to me the AI side of all this. What do
Speaker 1: you how how is Amazon Pharmacy using AI?
Speaker 10: Well, number one, most most of your listeners may not
Speaker 10: realize this, I mean most most of my colleagues don't
Speaker 10: realize this as well, that there's a lot of delays
Speaker 10: in just processing prescriptions. On the pharmacy side, doc prescribes
Speaker 10: the prescription takes hours sometimes for pharmacists actually to look
Speaker 10: at the instructions to process it to make sure that
Speaker 10: everything looks good, there's no drug drug interactions or allergies.
Speaker 10: We're using general of AI and to to streamline that
Speaker 10: process to a matter of minutes and so from that's
Speaker 10: why we can ingest these prescriptions so quickly and get
Speaker 10: immediately to dispense. That's number one. Number two, it's the
Speaker 10: probably medications of the big deal. And we know that
Speaker 10: there's been shortages of medications like pakslovid during the height
Speaker 10: of covid in some cases, the weight loss drugs. We
Speaker 10: are using generator AI and machine learning algorithms to make
Speaker 10: sure that places like Los Angeles have the right formulary
Speaker 10: and supply of medications that Angelino's need. And we're seeing
Speaker 10: our wanting to get filled through US, so we make
Speaker 10: sure we have supply on the ready for the mets
Speaker 10: that are commonly filled in Los Angeles, and we're also
Speaker 10: making sure that we can ingest that prescription as quickly
Speaker 10: as possible.
Speaker 1: Ah, that's interesting kind of moving the stock around where
Speaker 1: it needs to be before the people need it. Doctor
Speaker 1: Vin Gupta, Amazon's chief medical officer. Can you go to
Speaker 1: a party without someone saying, hey, doc, can you can
Speaker 1: you answer me this question? Because I know when I
Speaker 1: go to anywhere it's like, hey, I have a tech question.
Speaker 1: Can I show you my phone? Is that the same
Speaker 1: thing with you? A little bit?
Speaker 10: A little bit, I have to have to choose my
Speaker 10: friends wisely.
Speaker 1: All right, thanks so much for joining me, doctor Vin Gupta,
Speaker 1: and tell me the website again. So is it just
Speaker 1: pharmacy dot Amazon dot com.
Speaker 10: Pharmacy dot Amazon dot You don't have to wait for
Speaker 10: a better pharmacy experience. We can have it today.
Speaker 1: All right, Thanks so much for joining me on the show.
Speaker 1: Appreciate it.
Speaker 5: Uh.
Speaker 1: Coming up next more of your calls. Triple eight rich
Speaker 1: one O one eight eight eight seven four to two
Speaker 1: four one zero one. You are listening to Rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you at Triple eight rich one O one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Give me a call if you have a question about technology.
Speaker 1: No question is too big or too small. I think
Speaker 1: if I ran a small like plumbing business, you know
Speaker 1: it's basically you know what's the difference. Great conversation with
Speaker 1: Amazon Pharmacy That was really interesting to me because I'm
Speaker 1: always like, I think that people are so scared to
Speaker 1: try a different pharmacy. Like literally, growing up, we had
Speaker 1: the same bank. We you know, we had the same pharmacy. Like,
Speaker 1: we never changed anything. And it was only when I
Speaker 1: came out to California that I was like, wait, do
Speaker 1: I still have to get like a prescription at my
Speaker 1: hometown pharmacy back in New Jersey or can I go
Speaker 1: to Like Actually, one of the things I thought was
Speaker 1: wild is we were on vacation and we were able
Speaker 1: to pick up a prescription at a different like CVS.
Speaker 1: I was like, this is game changing, and it's like, well,
Speaker 1: it's not that big of a deal. We're all linked up. Anyway,
Speaker 1: I thought that was interesting. Website for the show Richontech
Speaker 1: dot TV. If you want to follow me on social media,
Speaker 1: you can find me guess where at rich on Tech.
Speaker 1: Let's go to David in Brea, California. David, You're on
Speaker 1: with Rich.
Speaker 11: Hi, Good afternoon, Rich Great. Earlier this afternoon you had
Speaker 11: a lady call about her Facebook account. My problem is
Speaker 11: she said her Facebook was hacked. My problem is my
Speaker 11: account has been taken over. Facebook has no support whatsoever.
Speaker 11: The only thing I tell you to do is log
Speaker 11: into your account.
Speaker 4: First.
Speaker 11: Well, I can't log into my account. When I go
Speaker 11: to log into my account, so they can send me
Speaker 11: the code. Another email address shows above my email address,
Speaker 11: and it's some of the letters are blocked out, so
Speaker 11: any any code will be sent to them. Yep, so
Speaker 11: I can't get into code. What's whoever? And the weird
Speaker 11: part was when this first started, I got an email
Speaker 11: and I answered it and it directed me to my
Speaker 11: to that to my Facebook account, but it was all
Speaker 11: in Korean or Japanese, and you know, I could see
Speaker 11: all my posts, but they all the language had been
Speaker 11: changed to Korean or Japanese an Asian language. Yeah, I
Speaker 11: found them. I found the menu hamburger. I scrolled on that,
Speaker 11: but I couldn't tell what I was, you know, I
Speaker 11: couldn't understand what I was doing. And uh, that's it.
Speaker 11: Facebook has no help whatsoever.
Speaker 1: The aunts, No, they do not. But here's the thing.
Speaker 1: So I've talked to a lot of people, and I've
Speaker 1: done a lot of stories with Facebook, and you have
Speaker 1: to number one, you have to understand what they're up
Speaker 1: against there. They've got three billion people with these accounts,
Speaker 1: people open up accounts, bots open up accounts, people switch accounts.
Speaker 1: You know, we got the woman before who you know,
Speaker 1: she set up a fake account. So, I mean, there's
Speaker 1: so much, many things that they're up against, and you know,
Speaker 1: their primary business is of course getting people on here,
Speaker 1: but you know, it's it's tough for them to service
Speaker 1: every one of these accounts, and there's no phone number
Speaker 1: you can call. There's no Facebook phone number. So the
Speaker 1: main thing that I have recommended over the years, and
Speaker 1: the pretty much the only place you can go to
Speaker 1: do this is Facebook dot com slash hacked. Now, David,
Speaker 1: I know you said that when you go there, it's
Speaker 1: someone else's information. So what I would do is actually
Speaker 1: log out of that account if you can, and then
Speaker 1: go to this, or even don't even log out, just
Speaker 1: use like a private browser window and go to Facebook
Speaker 1: dot com slash hacked. And when I go there, it
Speaker 1: says report compromised account. If you believe your account has
Speaker 1: been compromised by another person or virus, please click my
Speaker 1: account is compromise button. We will help you log back in. Now,
Speaker 1: you're gonna be up against a bunch of issues because
Speaker 1: anything that you're trying to log in with that email
Speaker 1: address is changed. So of course Facebook has all the
Speaker 1: old email addresses on record. And what this will do
Speaker 1: is this will start the process of their system trying
Speaker 1: to figure out, Okay, we see that this is a
Speaker 1: little bit not on the up and up. We saw
Speaker 1: the IP address that change it to this email address
Speaker 1: that is not his, and so it may take a while,
Speaker 1: it may take a lot of time, it may take
Speaker 1: a lot of effort, but you could eventually get this
Speaker 1: account back if you literally make it your job to
Speaker 1: work to get this account back. You may have to
Speaker 1: upload your ID. You may have to upload I'm not kidding.
Speaker 1: They have asked people to upload a picture of themselves
Speaker 1: holding up a newspaper with that date on it. It's like,
Speaker 1: you know a movie, like a spy thriller where someone's
Speaker 1: kidnapped and they're like, hey, you got to prove that
Speaker 1: they're still alive. Like, that's what they will do. This
Speaker 1: is what you have to do to get your Facebook
Speaker 1: account back. Or you could just you know, sign up
Speaker 1: with the new account. But I understand people don't want
Speaker 1: to do that because they've got all their pictures and
Speaker 1: their memories and their posts on this other account. But
Speaker 1: every single person I've ever done a story with that
Speaker 1: it's their Facebook account hacked. It always comes down to
Speaker 1: staying on top of this almost on a daily basis,
Speaker 1: and trying and trying and trying again. That is the
Speaker 1: best advice I can give you now for the rest
Speaker 1: of you, if you have not gotten hacked on Facebook,
Speaker 1: the main thing you need to do is turn on
Speaker 1: two factor authentication, and that will make it so that
Speaker 1: you will not get hacked because they will need both
Speaker 1: your password and secondary code that has texted your phone
Speaker 1: or an authentication app. That is the best way to
Speaker 1: protect your account. It's not fool proof because what these
Speaker 1: hackers do is they get around that by tricking you
Speaker 1: into sharing that one time code. But if it just
Speaker 1: comes down to sort of logging in, that's the main
Speaker 1: thing I can offer David. I know it's such a pain,
Speaker 1: it really is. Thanks for the call. Today, Google Maps
Speaker 1: has a couple of new features for summer travel twenty
Speaker 1: twenty four, and already I saw one of them. It
Speaker 1: showed up on my Google Maps. This is pretty cool.
Speaker 1: So the main feature I think is probably the best
Speaker 1: thing they're doing is adding these recommendation lists and it's
Speaker 1: twofold number one. They're adding recommendations from top websites, so
Speaker 1: sources like the Infatuation, which, by the way, a little
Speaker 1: bit of trivia for the Infatuation, it's actually owned by Chase.
Speaker 1: They bought that company. So Infatuation does a lot of
Speaker 1: restaurant reviews. Chase has a lot of credit cards, a
Speaker 1: lot of points that do restaurants, you know, bonus points.
Speaker 1: It's in their best interest to get you to go
Speaker 1: to these restaurants. So anyway, I just thought that was
Speaker 1: interesting when I learned that A Lonely Planet, New York
Speaker 1: Times and Open Table. So when you go on and
Speaker 1: you search like Los Angeles, you might see a list, Hey, Infatuation,
Speaker 1: top five restaurants here, whatever. That's kind of cool. The
Speaker 1: other thing they're doing is they're introducing their own restaurant lists,
Speaker 1: and so they have three different types. They've got trending
Speaker 1: places and this is updated weekly with the trending places
Speaker 1: that are in that area. Top Community Favorites, so that'll
Speaker 1: be another list of different community favorites, and then hidden
Speaker 1: gems and that will work in over forty cities. You
Speaker 1: type in New York, New York on Google Maps. And
Speaker 1: you scroll up once you tap New York first. Okay,
Speaker 1: I don't see it for New York yet. I saw
Speaker 1: it for Los Angeles yesterday. Let's type in Los Angeles. Okay,
Speaker 1: Los Angeles, and so now I scroll up and what
Speaker 1: do I see? Okay, well I'm not seeing it there either. Okay,
Speaker 1: well I saw it yesterday. I swear. I guess it's
Speaker 1: still rolling out. But I did see it yesterday, and
Speaker 1: I was so excited because I thought that was pretty cool. Ah,
Speaker 1: that's so funny that I lost it. Let's try one
Speaker 1: more city. Let's try Honolulu. And that's okay. Well it's
Speaker 1: not there either. Okay, well it was on my phone
Speaker 1: for a minute. But anyway, this is what happens when
Speaker 1: things are rolling out. It means they put it out
Speaker 1: on a couple of phones and they make sure everything works,
Speaker 1: and they put out in some more. But it's really
Speaker 1: neat because it's just one more way of finding like
Speaker 1: good places to go. And what I thought was really
Speaker 1: cool is you can sort by nearby. So from now on,
Speaker 1: whenever whenever I'm in a city that I don't know
Speaker 1: where to eat, I'm just gonna go to these lists.
Speaker 1: Either the Hidden gems, probably the hidden gems and just
Speaker 1: sort by nearby, and that's how I'm gonna pick my
Speaker 1: place to go or the trending place. And sometimes the
Speaker 1: trending places though could be a little hit or miss,
Speaker 1: because you know, it's a lot of like Instagram, you know,
Speaker 1: influencer type places, and sometimes you know they're not the
Speaker 1: best food. It's more of like the best pictures of food,
Speaker 1: so you got to be careful about some of those
Speaker 1: things you have. In fact Instagram, this is a very
Speaker 1: hidden feature on Instagram. But they actually have their own
Speaker 1: way of finding secret lists on Instagram, so nobody knows
Speaker 1: about this. But if you go to Instagram, you search
Speaker 1: for a city, like search for Los Angeles, this is
Speaker 1: like so weird, and then you tap places and then
Speaker 1: you go into Los Angeles, California, and then you hit
Speaker 1: the X. It'll show you all the popular places nearby
Speaker 1: and you can sort by restaurants, cafes, sites, and hotels.
Speaker 1: So it's like the most instagrammed places in a city.
Speaker 1: But they really hide this feature. I'm not sure why,
Speaker 1: but now you know because you're listening to Rich on Tech.
Speaker 1: More of your calls coming up right after this welcome
Speaker 1: back to Rich on Tech Rich Demiro here hanging out
Speaker 1: with you, talking technology and some breaking news. Actually this
Speaker 1: is big. AT and T has announced that, Wow, this
Speaker 1: is just wild. So many customer records available on the
Speaker 1: dark web. So this was a data set that was
Speaker 1: released on the dark web about two weeks ago, and
Speaker 1: AT and T hasn't really said much about it. But
Speaker 1: now they came out and said, yes, this is actually
Speaker 1: our data. It includes personal information on let's see here,
Speaker 1: seven point six million current AT and T account holders
Speaker 1: and approximately are you ready for this, sixty five point
Speaker 1: four million former account holders. So basically, if you had
Speaker 1: AT and T from twenty nineteen or earlier, this probably
Speaker 1: contains your information. And again the personal information includes such
Speaker 1: information as social security numbers. This is wild. That is
Speaker 1: a huge, huge data leak. Now we talked about this
Speaker 1: that everyone thought that this was AT and T data,
Speaker 1: but AT and T never came out and said it
Speaker 1: was theirs. But tech Crunch has said that AT and
Speaker 1: T has now reset millions of customer account passcodes because
Speaker 1: tech Crunch told them, hey, these passcodes were easily figured out.
Speaker 1: And so I'm not sure what the passcode is. I'm
Speaker 1: guessing it's some sort of like I think every wireless
Speaker 1: account has like a four digit code that is used
Speaker 1: to like protect the account, but it sounds like that's
Speaker 1: what they reset. This is a huge data dump. I
Speaker 1: mean it really really is. Now the way that you
Speaker 1: can check to see if your information is in here,
Speaker 1: there is a website. Now this is not the official website.
Speaker 1: I assume that there's going to be an official website,
Speaker 1: but this is a website that you can check in
Speaker 1: general if your data has been involved in a data breach.
Speaker 1: And I'm trying to get the actual person who runs
Speaker 1: this website on the show. I've got to email them
Speaker 1: because it's a great website. It's called have I Been Poned?
Speaker 1: Have I Been? And you got to spell this properly
Speaker 1: pwned dot com? Have I Been Poned? It's almost like
Speaker 1: have I Been Pawned? But without the A. And you
Speaker 1: type in your email address and it will tell you
Speaker 1: if your information has showed up in one of these breaches,
Speaker 1: and lo and behold, sure enough, my email address is
Speaker 1: part of this AT and T data breach. So what
Speaker 1: can you do? The only thing you could really do
Speaker 1: is if you see, so my my information is involved
Speaker 1: in one, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen, twenty,
Speaker 1: oh Wow, twenty one, twenty two, twenty three, twenty four,
Speaker 1: twenty five, twenty six, twenty seven, twenty eight data breaches. So, uh, yeah,
Speaker 1: it's you're up against a very tough world out there.
Speaker 1: But the main thing to know is that if you
Speaker 1: scroll through this list of data breaches and your information
Speaker 1: is in one of them, uh, if you are using
Speaker 1: that password in a different account, that could be a
Speaker 1: major problem because basically they get the password from this
Speaker 1: data breach, the email address from the data breach, and
Speaker 1: then they use it on different websites. So if you
Speaker 1: go through this list and you weren't using a strong
Speaker 1: unique password, then you are in trouble. If you were
Speaker 1: using a strong unique password, they're not really going to
Speaker 1: be able to do much with that information except when
Speaker 1: it includes things like your data, birth, your social security number,
Speaker 1: your address, and then when it gets into all that,
Speaker 1: which a lot of it does, they piece this all
Speaker 1: together and they could use it to open up accounts
Speaker 1: in your name and different things like that steal your identity.
Speaker 1: So You really do have to be on top of
Speaker 1: this stuff. There are a lot of dark web monitoring services.
Speaker 1: I got an alert from Google about this whole AT
Speaker 1: and T thing, but again it wasn't confirmed that it
Speaker 1: was AT and T until just now. So AT and
Speaker 1: T now on their website as of March thirtieth. As
Speaker 1: I read this, they said that yes, AT and T
Speaker 1: has determined that AT and T data specific fields were
Speaker 1: contained in a data set released on the dark web.
Speaker 1: Source is still being assessed, so they don't know if
Speaker 1: this was someone getting access to their system or it
Speaker 1: was getting access to a third party system that has
Speaker 1: access to their systems. So and we encourage former and
Speaker 1: current customers with questions to visit AT and T dot
Speaker 1: com slash account safety and it will tell you what
Speaker 1: to do. Oh okay, here it is explains the passcode.
Speaker 1: A passcode is like a numerical pan It's usually four digits.
Speaker 1: It's different from the password, and it's one of the
Speaker 1: security measures for AT and T customers. How do I
Speaker 1: update my passcode? We've already reset your passcode. If you
Speaker 1: haven't changed it in the past year, we suggest you
Speaker 1: change yours as a precaution. You can sign into your
Speaker 1: account and edit. Yeah, you can do it from there.
Speaker 1: So again, I will link all of this up on
Speaker 1: my website. Rich on tech dot tv. But this is yeah,
Speaker 1: it's wild. It's just the problem is these companies are
Speaker 1: getting bigger, which means when they have a breach like this,
Speaker 1: it's getting worse and it's getting scarier and scarier because
Speaker 1: it's like you almost don't want to give out your
Speaker 1: information to anyone because it's just it's bound to be
Speaker 1: out there on the web. Let's see here, let's go
Speaker 1: to Renee in Westminster, California. Right, Renee, you're on with Rich.
Speaker 6: Hello Rich, I'm that's surprising and that makes me one route.
Speaker 6: What happened to my phone or this phone? I'm using
Speaker 6: a temporary phone because.
Speaker 3: My mine was stolen or lost about three.
Speaker 6: Weeks ago, and I've been on the phone with that support.
Speaker 6: This is a phone if it phones through two connect.
Speaker 6: I qualified for the free service because my ankle is
Speaker 6: injured and my time and I go, oh sure, I
Speaker 6: need to use the phone anyways, and I want to
Speaker 6: go buy another dree hundred dollar four hundred dollar bonus
Speaker 6: spectrum because I've got insurance on it, and they can
Speaker 6: renew the interance because I can't get to the account
Speaker 6: where I have the money on the insurance for so
Speaker 6: I tried to use this. When you get to my account,
Speaker 6: I won't use the name my bank account the an
Speaker 6: online bank and use a virtual card. But you can
Speaker 6: access to anywhere else but the tie that verification. It
Speaker 6: cannot THEND for anything else. I mean it can't can't
Speaker 6: get it because except for the on the.
Speaker 1: The other phone that's been compromised.
Speaker 6: How was that you never had this happen before. I
Speaker 6: have changed everything. But I can get into my account, So.
Speaker 1: You can't get into your bank account because they can't verify.
Speaker 6: It can get into my bank account, not the the
Speaker 6: to They won't grant me a virtual card, and I've
Speaker 6: been even the tech department is the bank they transmitting
Speaker 6: to the like upper tech department. And then and then
Speaker 6: texts will come through that they personally try to test
Speaker 6: to me. Me knows we'll go through, but just not
Speaker 6: be often.
Speaker 1: Then the one time code won't go through, right right.
Speaker 6: So there's like they thought there was a glims. I mean,
Speaker 6: I'm called several times. I'm trying to figure out myself
Speaker 6: all the permissions on. It's some kind of it's called
Speaker 6: true can of the clouds seven. Yeah, even sim.
Speaker 1: Card for my So how can I help?
Speaker 11: What?
Speaker 12: Do?
Speaker 13: What?
Speaker 12: Do?
Speaker 1: What? What?
Speaker 3: Type of question?
Speaker 6: The last question, I'm wonder if they're running to a
Speaker 6: T and D, why can't I get to that in
Speaker 6: the bank?
Speaker 1: Why can't you get that code through? Connect? Is filtering
Speaker 1: out that address? So I think that's the problem, is
Speaker 1: that you have to get in touch with them to
Speaker 1: say hey, and what did they say to each other? Yeah,
Speaker 1: they blame it on each other. Huh. I mean I
Speaker 1: know that there are there are certain phone numbers that
Speaker 1: cannot handle the two factor authentication code. So here's my question.
Speaker 1: Can you go to your bank and can you set
Speaker 1: up can you set up like a Google Voice number,
Speaker 1: put that into your bank account as a trusted number,
Speaker 1: and then get the code and then get the code
Speaker 1: sent there. That's what I would do now. In Well,
Speaker 1: the problem is that if you know, if you can
Speaker 1: log into your bank account, Look, if you can log
Speaker 1: into your bank account and add a phone number, what
Speaker 1: I would do is it takes I mean, it's this
Speaker 1: is obviously a very roundabout way of going about this.
Speaker 1: But if you're trying. If your phone that you've got
Speaker 1: from True Connect is not getting you this one time code,
Speaker 1: then I would just set up another phone number that
Speaker 1: you can get that one time code on. So you
Speaker 1: can set up that phone number through Google Voice for free,
Speaker 1: and once you link that to your bank account, confirm it,
Speaker 1: and then you know, then you can actually get that
Speaker 1: one time code there. But if you can't get into
Speaker 1: your bank account to log in because you need the
Speaker 1: one time code, you're kind of in a circle here,
Speaker 1: and that's that's definitely an issue. But this I do have.
Speaker 1: I've seen where sometimes the one time codes just don't
Speaker 1: don't come through with certain providers. They just don't. So
Speaker 1: the thing that I number one, you got to you
Speaker 1: got to get this account back from Spectrum or whoever
Speaker 1: has your account, if they're making you buy a phone
Speaker 1: or whatever. You got to figure out how to get
Speaker 1: that back from them, because that's your original account and
Speaker 1: that's probably going to have more codes than you for
Speaker 1: different accounts that you have, So you've got to really
Speaker 1: figure out what's going on there, why you're getting that back,
Speaker 1: or how to get that back. And then the True Connect,
Speaker 1: you know, I actually did a story with True connect
Speaker 1: once and I met them and they're I think they're
Speaker 1: in Los Angeles, aren't they? But I would I would
Speaker 1: get on the phone with them and really figure out,
Speaker 1: say like, hey, I'm not getting this code that I need,
Speaker 1: and there's got to be a reason why I'm not
Speaker 1: getting this code. Yeah it isn't LA, Yeah it was
Speaker 1: a company. But do me a favor, Renee. Go to
Speaker 1: my website, email me with your information, and I will
Speaker 1: try to get in touch with the True connect as
Speaker 1: well and see if we can get to the bottom
Speaker 1: of this. Because you know, the reason why I say
Speaker 1: that is because I want to know why this is happening,
Speaker 1: because if it's happening to you, it's probably happening to
Speaker 1: other people. And it may be that True Connects is
Speaker 1: just blocking a swath of confirmation codes for protection or
Speaker 1: something like that. So there are reasons for this stuff,
Speaker 1: but you got to you got to figure out how
Speaker 1: to work through them, because you need access to your
Speaker 1: bank account, don't you. Eight to eight rich one O
Speaker 1: one eight eight eight seven four two four one zero one.
Speaker 1: Coming up this hour, we're going to talk to Jefferson
Speaker 1: Graham about taking the best pictures you can of the
Speaker 1: total solar eclipse. This is rich on Tech. Welcome back
Speaker 1: to rich on Tech. Rich Demiro here hanging out with you,
Speaker 1: talking technology. A couple things of note this week, Apple
Speaker 1: announced WWDC going to be held June tenth. June tenth
Speaker 1: is the date when we will now learn about the
Speaker 1: new features of the next software for iOS. So iOS
Speaker 1: eighteen will also see the new features for the iPad,
Speaker 1: the max Watch OS, tvOS, and Vision Os. This will
Speaker 1: be interesting because we're gonna get some We're gonna get
Speaker 1: basically our first update on Apple Vision Pro. We have
Speaker 1: not heard anything. Apple's been sort of radio silent about
Speaker 1: vision Pro since its launch. I think it's definitely been
Speaker 1: less what's the term. It probably has not been as
Speaker 1: fruitful as they have Maybe they didn't think it would be.
Speaker 1: I don't know, because it's just it's a very expensive product,
Speaker 1: so that's that's kind of tricky. But anyway, we will
Speaker 1: hear more about that on June tenth. I think for
Speaker 1: most people, the features of iOS eighteen will probably be
Speaker 1: most notable. Now. One feature that is already being rumored
Speaker 1: is This is from Mark German at Bloomberg. He says
Speaker 1: that the next version of iOS eighteen will bring a
Speaker 1: major change to the home screen. You will be able
Speaker 1: to move your apps anywhere you want. You can place
Speaker 1: them freely on the grid instead of having them lined up,
Speaker 1: something that it's been an Android feature since day one. Now.
Speaker 1: The other rumor is that Google Ai may be integrated
Speaker 1: into the next version of IOSA teen. So that'll be
Speaker 1: interesting because you know, we know those are frenemies. Let's
Speaker 1: see midge rights in Hey, Rich, I'm going out of town.
Speaker 1: I'm taking an iPad that only works on Wi Fi
Speaker 1: since I don't pay for cellular data. Of course I'm
Speaker 1: taking my iPhone. Do I need to use the VPN
Speaker 1: on my iPad on the hotel Wi Fi if I
Speaker 1: only use it to play games and downloaded movies? Do
Speaker 1: I need to use the VPN on my phone if
Speaker 1: I only use it to check email, Facebook and one game?
Speaker 1: I also may have to get on my banking app
Speaker 1: while I'm away. Or should I just connect to the
Speaker 1: hotel Wi Fi and use the VPN on my phone.
Speaker 1: I don't really like paying ninety nine dollars a year
Speaker 1: for my VPN if I only use it once or
Speaker 1: twice when I go out of town. Happy Easter, Midge. Well,
Speaker 1: Happy Easter Midge to you as well. Here's the thing,
Speaker 1: here's my rule of thumb with VPNs. I think number
Speaker 1: one my rule of thumb is that I almost never
Speaker 1: connect to one I find unless I have to. So
Speaker 1: on my phone, I have an unlimited data plan. I
Speaker 1: will use that as much as possible, because why am
Speaker 1: I trying to save my telephone company from the data?
Speaker 1: Like I want to use as much as possible because
Speaker 1: I'm paying a lot for that. So if I have
Speaker 1: a good if I have a good cellular signal in
Speaker 1: my hotel room, I just stay on cellular. Now, with
Speaker 1: the iPad, of course, you will have to connect to
Speaker 1: the hotel Wi Fi. So I get that. Do you
Speaker 1: need to use your VPN in any of these situations?
Speaker 1: I would say, uh, if I think you never need
Speaker 1: to use a VPN on your phone if you're on cellular,
Speaker 1: because your cellular connection is very private and it's really
Speaker 1: a one to one connection with the phone company. Yeah,
Speaker 1: they can see everything you do, but that's okay if
Speaker 1: you don't care about that. Now, if you're trying to
Speaker 1: access like a you know, something specific, or you really
Speaker 1: want to cover your tracks, then yeah you can use
Speaker 1: a VPN. But when it comes to using a VPN
Speaker 1: on the UH you said to play games and downloaded movies.
Speaker 1: There's no reason for a VPN, And you know it's
Speaker 1: not as if hotel wi fi. Isn't it the setup
Speaker 1: of the Wi fi When you're going to these websites,
Speaker 1: most of them nowadays are secure anyway, so people aren't
Speaker 1: gonna be able to see what you're typing into Google
Speaker 1: or your email. But if you want that extra layer
Speaker 1: of anonymity, then yes, that is a good thing to
Speaker 1: use a VPN. Also, sometimes you just need to use
Speaker 1: a VPN if you're like in a different country and
Speaker 1: you want to access something that's not available there. So
Speaker 1: that's another reason. But with the only reason I would
Speaker 1: say to use a VPN is in this case, if
Speaker 1: you are on the hotel WiFi and you need to
Speaker 1: check your banking apps. So anything that's like sensitive private
Speaker 1: data like that, that's when I would say to do that.
Speaker 1: That's my recommendation, Madge. Thanks for the email. Barbara Wrights, Hey, Rich,
Speaker 1: I moved to Texas two years ago. I continue to
Speaker 1: listen to KFI. I can't find anything nearly as good here.
Speaker 1: I have a question I've recently gone to work for
Speaker 1: a licensed clinical social worker. We deal with veterans and
Speaker 1: send a ton of personal and clinical infos. She has
Speaker 1: asked me to figure out how to send secure or
Speaker 1: encrypted emails through Gmail. I've seen the confidential mode button,
Speaker 1: but I'm not sure if that's what we're looking for.
Speaker 1: We don't want to have to pay for a service
Speaker 1: which you have any suggestions, Love your show, Barbara, Yes,
Speaker 1: I do have a suggestion. I would use proton Mail.
Speaker 1: So proton Mail is free for a basic account. It
Speaker 1: is secure, it's private, and it will be separate from
Speaker 1: your personal Gmail. So I think that's important if you're
Speaker 1: working for a company and you want to keep things
Speaker 1: kind of separate. But proton Mail is encrypted by default.
Speaker 1: It is very very safe, it is very very private,
Speaker 1: and I think that is probably the best way to
Speaker 1: do this and pricing. It is free for one gig
Speaker 1: of storage, one user, and one email address, so you
Speaker 1: can set up a special email just for your practice,
Speaker 1: and it will be encrypted by default, it will be
Speaker 1: separate from your Gmail, and I think this will be
Speaker 1: a great way to go about it. So there is
Speaker 1: an encrypted There is like a confidential mode on Google
Speaker 1: but I don't really know what the deal is. Okay, No,
Speaker 1: confidential mode is different. Recipients won't have the option to forward, copy, print,
Speaker 1: or download this email, and you can require a passcode
Speaker 1: as well for that email. But I think that's more
Speaker 1: of a confidential mode. I don't think that's an encrypted,
Speaker 1: kind of very secure mode. So go with ProtonMail proton
Speaker 1: dot me and I've been using it. It's really great.
Speaker 1: Get it for free. You can upgrade, of course, you
Speaker 1: know everything's an upgrade. Coming up next, we are going
Speaker 1: to talk to Jefferson Graham of photo Walks TV about
Speaker 1: how to capture that amazing total solar eclipse on your smartphone.
Speaker 1: You're listening to rich on Tech. Welcome back to rich
Speaker 1: On Tech. Rich Demiro here hanging out with you, talking
Speaker 1: technology and joining me now is Jefferson Graham, formerly of
Speaker 1: USA Today. Now he runs a website and YouTube page
Speaker 1: called photo Walks TV, where he travels the world looking
Speaker 1: for the perfect picture. Jefferson, thanks so much for joining
Speaker 1: me today.
Speaker 12: Thanks for having me again.
Speaker 1: Explain what photo Walks TV is all about.
Speaker 12: Photo walks TV as I travel around looking for the Actually,
Speaker 12: I like your description.
Speaker 1: I think it's pretty cool.
Speaker 12: But it's a show where I go to great places
Speaker 12: and bring people along on a virtual photo walk and
Speaker 12: show them while we're there where to get the best
Speaker 12: shots and how to get cool photos on their smartphone
Speaker 12: using all the smartphone features that many people should know
Speaker 12: about but don't. So, for instance, we're upcoming next time,
Speaker 12: we're going to Carlsbad, California. I went to the flower
Speaker 12: fields and which are only open for two months, and
Speaker 12: I explored the flower fields and show them how to
Speaker 12: get great macro shots, great wide angle shots, and actually
Speaker 12: the best angle of all to get best pictures of flowers,
Speaker 12: which you wouldn't believe. But it's lying down on the
Speaker 12: ground and looking up at them.
Speaker 1: There you go. See, that's the kind of insights that
Speaker 1: you get. So today we're talking about the total solar eclipse.
Speaker 1: You went to the last one in twenty seventeen, where
Speaker 1: I'm not sure why, but I covered it for KTLA
Speaker 1: and I still had no idea why I wasn't interested
Speaker 1: in going to this thing. But this year I'm totally
Speaker 1: into it and I can't see it from Los Angeles.
Speaker 1: What makes witnessing a total solar eclipse such a unique
Speaker 1: experience it's an average day.
Speaker 12: The morning is out, the birds are chirping, the clouds
Speaker 12: are moving along, and all of a sudden it starts
Speaker 12: to get dim and dim and dim and dimmer, until
Speaker 12: within a vendit or so it's pitch black for a
Speaker 12: little bit, and then it's not, and then it brightens back.
Speaker 2: Up, and it all happens so fast.
Speaker 12: It's just a really exciting thing. It's like, imagine you're
Speaker 12: going too the greatest rock concert in the world and
Speaker 12: everybody is ooing and eyeing, and it's all communal experience.
Speaker 12: No matter where you go, whether that's in San Antonio, Austin, Texas, St. Lewis, Columbus, Ohio, Indianapolis, Buffalo,
Speaker 12: New York, Niagara Falls, you will be surrounded by a
Speaker 12: lot of people with similar and you know, no politics,
Speaker 12: no red blue, nothing, just people marveling at being alive
Speaker 12: and experience this thing together.
Speaker 1: Wow. This truly is a rarity. So for the average
Speaker 1: person that wants to capture this, their smartphone is going
Speaker 1: to be their camera. Yes, you have the professional photographers
Speaker 1: that know what they're doing, but for the rest of us,
Speaker 1: what do you think is the best way of going
Speaker 1: about taking a picture? Of the sun. Do you recommend
Speaker 1: doing that?
Speaker 12: Well, first of all, you're going to need a solar
Speaker 12: filter to put over your lens on the phone, and
Speaker 12: you need solar glasses, so we didn't mention that, but
Speaker 12: it's very important. You did not want to be looking
Speaker 12: at the sun without protection, So we start there. Can
Speaker 12: you get a good picture of the sun if you
Speaker 12: have a late model iPhone or Galaxy which have either
Speaker 12: a five x actually the pixel does as well five
Speaker 12: X or ten X lenses, you can get a decent shot,
Speaker 12: not a great shot. If you don't have the iPhone
Speaker 12: fifteen Pro, if you don't have the Samsung S twenty one,
Speaker 12: S twenty two or S twenty three, or the Google
Speaker 12: Pixel eight Pro, you're gonna if you're not going to
Speaker 12: be your shot will just not be very good because
Speaker 12: it's going to be a lot smaller. I would focus
Speaker 12: on the action. I would focus on the scene. I
Speaker 12: would focus on the people wearing glasses, all looking up
Speaker 12: and ooing an eye, looking at the crazy clothes they're wearing,
Speaker 12: and how they're responding and how they're acting, and just
Speaker 12: you know, you're part of a scene. Document the scene,
Speaker 12: and that's what you're going to see. Even if you
Speaker 12: go to NASA dot gov, the first picture you're going
Speaker 12: to see is if a kid wearing glasses looking up.
Speaker 1: So what are the best features on the phone to
Speaker 1: make use of?
Speaker 12: Okay, So the iPhone and the Galaxy both have a
Speaker 12: feature called burst Mode that lets you stop action and
Speaker 12: take dozens and dozens of shots at once, and it's
Speaker 12: really good and most people don't know about it. They
Speaker 12: don't use it. On the iPhone, in the photo app,
Speaker 12: you swipe the shutter button to the left and start
Speaker 12: taking pictures that way, or you use the top volume
Speaker 12: left button and that will let you do burst. On
Speaker 12: the Galaxy, you take the shutter button and you make
Speaker 12: it go down.
Speaker 1: Okay, so hold on if you're holding your phone horizontally,
Speaker 1: which is the way that I typically hold it, but
Speaker 1: I know a lot of people will be taking them vertical.
Speaker 1: So I tested this out. On the iPhone, you drag
Speaker 1: the shutter button down. On the Samsung, you drag the
Speaker 1: shutter button to the right. That is, if you are
Speaker 1: holding the phone in a horizontal position. So, and I
Speaker 1: will be honest, I forgot about burst mode because I
Speaker 1: rarely use it anymore. But yeah, it takes up to
Speaker 1: like one hundred pictures in quick succession, and then you
Speaker 1: can just go through and figure out the best picture later.
Speaker 1: Instead of trying to get the best picture at that
Speaker 1: very moment, you're just taking a whole bunch of them now.
Speaker 12: The other thing is that you can shoot video and
Speaker 12: take photos at the same time. Most people don't realize this,
Speaker 12: but when you start recording video on any of these phones,
Speaker 12: a white button will come up next to the red button,
Speaker 12: so you can be shooting video of the eclipse and
Speaker 12: taking photos at the same time. That's what I would do, okay,
Speaker 12: because I actually think that the video is worth more
Speaker 12: than the picture.
Speaker 1: What about a time lapse? Do you recommend a time lapse?
Speaker 1: Is that too tricky to try to do in this situation?
Speaker 12: It's not tricky at all. It's one of the easiest
Speaker 12: things to do on a smartphone. Your phone has to
Speaker 12: be on a tripod. But when you're doing it, you
Speaker 12: open up the camera app on the iPhone, you swipe
Speaker 12: all the way to the left and the first choice
Speaker 12: is time lapse. You compose your image, you press record
Speaker 12: and just let it go. And on the Galaxy they
Speaker 12: call it hyper laps and it's in the more section.
Speaker 1: Ah, so they don't call it time laps on the galaxy,
Speaker 1: it's called hyper laps. That's good to know. So any
Speaker 1: other tips. You mentioned the filter, the solar filter that
Speaker 1: should be over your lenses. What's kind of the official
Speaker 1: stance on whether you can just aim your phone at
Speaker 1: the sun. Will it ruin the lenses forever? I know
Speaker 1: we can't look at them with our eyes, but can
Speaker 1: our phones look at them?
Speaker 12: You can go wide angle without the filter. If you
Speaker 12: do telephoto and you zoom in on the sun, it
Speaker 12: will ruin the telephoto lens. And for the five to
Speaker 12: ten dollars it'll cost you to buy the solar filter.
Speaker 12: There's still time camera stores sell them. Amazon has them.
Speaker 12: You had nothing to lose by taping that filter over
Speaker 12: the lenses.
Speaker 1: Okay, so you need a small tripod. You can get
Speaker 1: a lightweight tripod. You need a mount for your phone
Speaker 1: on that tripod because it's not going to connect all
Speaker 1: by itself unless you get a tripod that is specifically
Speaker 1: for that. And I'll link some of these up on
Speaker 1: my website rich on tech dot TV slash shop. You've
Speaker 1: traveled around taking these pictures on the smartphone. Do you
Speaker 1: find a need for a regular camera anymore. Do you
Speaker 1: think that people still need a regular camera for everyday travel.
Speaker 12: For travel photography, you did not need a big camera.
Speaker 12: I have gone to Paris, I've gone to Japan, I've
Speaker 12: gone to a British Columbia, I've gone to Nova, Scotia,
Speaker 12: taking nothing but an iPhone. I do the entire Photo
Speaker 12: Walk series on a phone, figuring that this is the phone,
Speaker 12: this is the camera that everybody will be using, so
Speaker 12: that's why I'm using it. I've never had an issue
Speaker 12: where I couldn't get a great wide shot. I couldn't
Speaker 12: do street photography. It's all there. I have an ultra wide,
Speaker 12: a wide angle, and a telephoto lens. The only thing
Speaker 12: you can't do is shoot sports. If you wanted to
Speaker 12: do get a close up of a football player at
Speaker 12: the Super Bowl, forget about it. If you want to
Speaker 12: do a school play and it's very dark in there,
Speaker 12: it's not going to be great. But those are the
Speaker 12: two instances where it's not great. Everywhere else I do
Speaker 12: really good.
Speaker 1: And I know that you carry around a Samsung Galaxy
Speaker 1: and also an iPhone. Have you noticed a major difference
Speaker 1: between those two devices at this point in time.
Speaker 12: The major difference with the Galaxy is that they've got
Speaker 12: a zoom lens, a telephoto that's twice as big as
Speaker 12: the iPhone, So it's TENX versus the iPhone's five X
Speaker 12: that's on the old Galaxy. Because I got last year's model,
Speaker 12: the S twenty three. On the S twenty four, they dumbly,
Speaker 12: stupidly decided we don't need ten X anymore, We'll just
Speaker 12: do five X because nobody's using tenx, to which I say,
Speaker 12: how do you know? Because I use it all the time.
Speaker 12: What about the quality of the pictures? Are you noticing
Speaker 12: a major difference. I think the iPhone pictures are better,
Speaker 12: and I think the iPhone videos are definitely better, but
Speaker 12: I just have it for the telephoto.
Speaker 1: Two websites I wanted to mention that I think are
Speaker 1: really cool. Number one eclipsetracks dot org. So this is
Speaker 1: an interactive solar eclipse website that gives you a big
Speaker 1: kind of three D look at the world and it
Speaker 1: shows you the path of the eclipse. The other app
Speaker 1: that I think is really cool is called the Eclipse
Speaker 1: App the Eclipse Dot Company, and it's got this great
Speaker 1: app that lets you find different places to go to
Speaker 1: to actually experience the eclipse, but also it will give
Speaker 1: you a countdown to totality. Jefferson Graham, where can folks
Speaker 1: find you online?
Speaker 12: Photo walkstv dot com, Jefferson Graham dot net and on
Speaker 12: YouTube at YouTube dot com slash photo Walks TV.
Speaker 1: Thanks so much for joining me today. Thanks for having me,
Speaker 1: Jefferson Graham of Photo Walks TV. You are listening to
Speaker 1: rich on Tech. Coming up, We're gonna open up the
Speaker 1: feedback back after this. Welcome back to rich On Tech.
Speaker 1: Rich DeMuro here with the most people I've ever had
Speaker 1: in the studio. Can you guys make some noise? I
Speaker 1: think this is like the rich Morning Zoo at this point.
Speaker 1: I've got my mom here, my kid Parker Tanner, my
Speaker 1: wife Lindsey. It's a family affair here. Welcome back to
Speaker 1: the show. So my mom is in from New Jersey
Speaker 1: and I put the Apple Vision Pro on you today.
Speaker 1: This is Apple's VR headset. What was your impression of that.
Speaker 1: You got to get right on the mic.
Speaker 9: Oh okay, at first, it was a little scary having
Speaker 9: that on your head and having to click, like click
Speaker 9: your fingers and try to maneuver all of that was
Speaker 9: a little scary.
Speaker 1: Okay, you said it was claustrophobic.
Speaker 9: Yeah, well I'm a little claustrophobic.
Speaker 1: So but what do you think of the experience? I
Speaker 1: mean the fact that is that the first time you
Speaker 1: ever tried VR? Yes, and what do you think?
Speaker 9: I mean, it's pretty I mean it was pretty amazing.
Speaker 9: I mean seeing dinosaurs moving towards you. That was really cool.
Speaker 9: Looking around like you're on mountains and over water. It
Speaker 9: reminded me of a Disney ride, like the virtual rides.
Speaker 6: That kind of.
Speaker 1: Reminded me of You tried being on the moon?
Speaker 9: Yes, I was on the moon. Hello twenty four.
Speaker 1: You also were on the top of a mountain. Let's see,
Speaker 1: let's see if the.
Speaker 9: Top of the mountain was pretty scary.
Speaker 1: Let's see if we can hear this. Let's see this
Speaker 1: was you. Isn't that where? Doesn't it feel like you're
Speaker 1: up there? That's a why?
Speaker 5: Yes?
Speaker 1: And you can look up down?
Speaker 9: Oh my god, this is really crazy.
Speaker 1: That was you. I think they need to have, like
Speaker 1: I'm sure they do on TikTok, they should have like
Speaker 1: accounts of people just trying VR for the first time,
Speaker 1: because it is it tricks your brain. It really feels
Speaker 1: like you're immersed in this different world. Yeah, you feel
Speaker 1: like you're there. I mean it is a really I
Speaker 1: would say it's surreal. Yeah, it's different. But Tanner wants
Speaker 1: the floor. What are you trying to say? You don't
Speaker 1: have a microphone. You got to go over to this microphone.
Speaker 1: This is like the again, I don't know what my
Speaker 1: kid is going to say here, So I don't know
Speaker 1: if I should give him bobo be ready with the
Speaker 1: dump button here? What are you going to say? Tanner?
Speaker 14: Okay, the Apple Vision proh is interesting. Apple Their name
Speaker 14: is just interesting. I like it because like their logo
Speaker 14: has like a little bite, but the Apple Vision pro
Speaker 14: just has like a whole new name sound Vision Pro.
Speaker 14: Like it sounds like you're like a billionaire who like
Speaker 14: literally bought like a yacht and like you can do
Speaker 14: anything on there. Like it's it just like ruins my brain.
Speaker 14: I'm like, what, like how does that work?
Speaker 1: Like, yeah, you've tried it on, You've tried it.
Speaker 14: I really don't get it because like it just doesn't
Speaker 14: make sense. How does it look so real?
Speaker 1: I don't I don't know. It's a mystery. It's a mystery.
Speaker 1: Of life. Well, we're gonna continue to figure that out.
Speaker 1: I think the Apple Vision Pro is an incredible device.
Speaker 1: It's just one of these things that it's so expensive
Speaker 1: that you know, it's tough for the average person to
Speaker 1: try it, and you can go to the Apple store
Speaker 1: and check it out. But again, and it's just it is.
Speaker 1: It's quite incredible. And I will say for my mom,
Speaker 1: you know, you figured out the kind of the eye
Speaker 1: tracking and the finger movement. It took a little bit,
Speaker 1: but you did figure.
Speaker 9: Out at times.
Speaker 1: I had yeah, practice all right, before we get to
Speaker 1: the feedback, let me let me get through a couple
Speaker 1: things here. Number one, Uber has introduced a car seat option.
Speaker 1: So Uber car Seat is now available in New York City,
Speaker 1: Los Angeles, Orlando, and Washington, d C. Lindsey, this is
Speaker 1: my wife. How many times have we needed to bring
Speaker 1: a what do we call it a bubble bum?
Speaker 9: I think it was called that, but it's been a
Speaker 9: few years since we had to use that.
Speaker 1: But it was like a blow up booster seat that
Speaker 1: you could use in ubers. Yeah, yeah, we did. I mean, look,
Speaker 1: some parents, when you're going to the airport, you gotta
Speaker 1: you know, you don't want to bring like a real sea.
Speaker 1: So now in New York and LA the service includes
Speaker 1: a special type of convertible seat for kids between five
Speaker 1: and sixty five pounds. It is a ten dollars surcharge. Now,
Speaker 1: the problem is if you're not bringing the bubble bum
Speaker 1: when you land wherever you're going. You know, if you're
Speaker 1: taking this to the airport, you don't have a way
Speaker 1: to get your kid from the airport to your hotel.
Speaker 1: But we did that many many times. Oh my gosh.
Speaker 1: If you have Disney Plus, they have now integrated Hulu
Speaker 1: into the app. If you notice the app has changed, Parker,
Speaker 1: you can chime in on this one. What color is
Speaker 1: the new logo?
Speaker 13: The new logo is like a blue black, And I
Speaker 13: think it's very interesting because the last one was just
Speaker 13: like plain old blue.
Speaker 1: It's a much different kind of look.
Speaker 13: It brings it out. And immediately when I saw it,
Speaker 13: I said, is a TV something like it's like the
Speaker 13: color on the TV.
Speaker 10: Wrong.
Speaker 13: I really didn't know, and then I had to ask
Speaker 13: my dad and he said, the logo change.
Speaker 1: They merged Hulu green with Disney Blue, so it's like
Speaker 1: a mix of those two colors.
Speaker 13: It's very interesting. But I do like it. I think
Speaker 13: it's much different. I think it's a good change.
Speaker 1: All right, here's the thing to know about this, So
Speaker 1: if you have Disney Plus, you'll see the Hulu shows
Speaker 1: on your screen, and when you search, you just don't
Speaker 1: have access to them unless you actually to Hulu. So
Speaker 1: I think this is good for people that have Disney
Speaker 1: Plus because if you search for a show that you
Speaker 1: heard of and it happens to be on Hulu, you'd
Speaker 1: be able to watch that, but they would still push
Speaker 1: you to subscribe. So it's kind of at the end
Speaker 1: of the day, this is very smart marketing because if
Speaker 1: you know, if you're searching for a show and it's
Speaker 1: on Hulu and you're on Disney Plus, and you would
Speaker 1: never know that it's available if you didn't find it
Speaker 1: on there. As you know, I'm obsessed with these solar eclipse.
Speaker 1: There is a great website called x Karta Solar Eclipse Tracker,
Speaker 1: and this show's cloud cover and you use AI to
Speaker 1: figure out the cloud cover where you're going to go.
Speaker 1: So if you're going on a trip to see the
Speaker 1: solar eclipse, I'm going to have to put the link
Speaker 1: on the website. But it's Xkarta dot io x e
Speaker 1: x c A r t A dot io and it's
Speaker 1: really great. They show you the AI cloud cover estimate
Speaker 1: three point seven million people expected to travel to the eclipse.
Speaker 1: I emailed my friend in Cleveland because I said, hey,
Speaker 1: I might come to Cleveland, and he said, oh, it's
Speaker 1: a circus here. We're doing three stories a day on
Speaker 1: the eclipse and they're expecting almost five hundred thousand people there,
Speaker 1: one hundred to five hundred thousand. And finally, Visio eighty
Speaker 1: six inch four KTV for nine hundred and ninety nine dollars.
Speaker 1: I think Visio was the strong early contender with all
Speaker 1: these TVs, and they are now trying to get back
Speaker 1: in the game with a nine hundred and ninety nine
Speaker 1: dollars eighty six inch TV. Let's get to some feedback
Speaker 1: before we have to go here, Chuckfish. Chuck says, hey,
Speaker 1: rich Amazon, they're providing no additional services or just another pharmacy.
Speaker 1: Their focus is on Mars and not people on Earth.
Speaker 1: The last thing we need is to turn more of
Speaker 1: our life over to one man. I think the website
Speaker 1: should be cult dot Amazon dot com. Whoo. I guess
Speaker 1: Chuck will not be using Amazon pharmacy. Denise says, Hey, Rich,
Speaker 1: I love your newsletter, your tech reports. I'm not a
Speaker 1: podcast person, but I'm sure someday I'll tune in. At
Speaker 1: nearly seventy next month, I am still happy with AOL. Yes,
Speaker 1: note my email address. I have a Gmail, but I
Speaker 1: don't care for it. As a manager for USPS, we
Speaker 1: use to use Outlook. That was okay, but a weall's
Speaker 1: my main thing. Oh in my landline, I can't believe
Speaker 1: I may be losing that. Yes, I'm showing my age.
Speaker 1: Happy Easter to you and your family. Denise, Mom, what
Speaker 1: do you have? What do you love? AOL? Yep, Larry says,
Speaker 1: just to shout out and a big thank you to
Speaker 1: Rich Demiro. Love listening to your podcast and always learning.
Speaker 1: I think your style of simple communication makes everything you
Speaker 1: broadcast very user friendly. Much obliged, sir, Thanks again, best
Speaker 1: wishes for continued success. I'm still waiting for that success, Larry, No,
Speaker 1: thank you. If you can believe it, that's going to
Speaker 1: do it. For this episode of the show, you can
Speaker 1: find links to everything I mentioned on my website. Just
Speaker 1: go to Rich on tech dot tv For the show notes.
Speaker 1: You can find me on social media at rich On Tech.
Speaker 1: Thanks so much for listening. There are so many ways
Speaker 1: you can spend your time. I do appreciate you spending
Speaker 1: it right here with me. Thanks to everyone who makes
Speaker 1: this show possible, and to everyone in the studio my mom, Tanner, Parker, Lindsey, Bobo,
Speaker 1: Kim on the phones, we got Bill. So many people
Speaker 1: make this show possible. Thank you so much. You guys
Speaker 1: can say goodbye, go ahead. My name is Richard Meire.
Speaker 1: I'll talk to you real soon. Say goodbye, go ahead.
Speaker 9: I happy ser