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Speaker 1: How Apple users are being targeted with MFA bombing. I'll

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Speaker 1: tell you what you need to know and how to

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Speaker 1: protect yourself. Why Instagram is now limiting political content by default.

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Speaker 1: Google Maps has a great new feature just in time

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Speaker 1: for Spring break travel plus your tech questions answered. What's

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Speaker 1: going on? I'm Rich Dmiro and this is Rich on

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Speaker 1: Tech broadcasting live from Los Angeles, coast to coast. This

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Speaker 1: is the show where I talk about the tech stuff

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Speaker 1: I think you should know about. It's also the place

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Speaker 1: where I answer your questions about technology. I believe that

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Speaker 1: tech should be interesting, useful, and fun. Let's open up

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Speaker 1: those phone lines triple eight Rich one oh one. That

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Speaker 1: is eight eight eight seven four to two four one

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Speaker 1: zero one. Give me a call. If you have a

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Speaker 1: question about technology. Email is also open. Just go to

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Speaker 1: the website rich on Tech dot tv up at the

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Speaker 1: time you'll see a link that says email Rich. Just

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Speaker 1: tap that and it will go right to my inbox.

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Speaker 1: We've got some great guests this week. Oh Mead Abari,

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Speaker 1: Assistant Professor of Computer Science at UCLA, will explain Wi

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Speaker 1: Fi jamming. We've heard about so many homes being broken

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Speaker 1: into with this Wi Fi jammers and he's going to

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Speaker 1: explain what that's all about and how to best protect

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Speaker 1: your home security cameras. Plus Amazon's chief medical Officer, doctor

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Speaker 1: Vin Gupta, we'll discuss Amazon Pharmacy's new same day delivery

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Speaker 1: in New York and LA and how AI is helping

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Speaker 1: them deliver medications faster. And friend of the show, Jefferson

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Speaker 1: Graham will join us. He runs photo Walks TV. He

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Speaker 1: is going to offer tips on how to best capture

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Speaker 1: the total solar eclipse with a smartphone. I don't know

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Speaker 1: about you, but I am very obsessed with the eclipse

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Speaker 1: at this point, trying to figure out where I can

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Speaker 1: go to see this thing, because in Los Angeles it's

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Speaker 1: going to be a partial and that's not good. I

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Speaker 1: need the total. Well this week, if you can believe it, Gmail,

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Speaker 1: the email service so many people know and love, turns

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Speaker 1: twenty years old. Now how does that make you feel?

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Speaker 1: Twenty years Some of you may have gone now through

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Speaker 1: two cycles of email. The first AOL or something before that, Prodigy, CompuServe, whatever,

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Speaker 1: and then Gmail. What's next? I don't know, but Gmail

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Speaker 1: twenty years old. I remember the day they launched it.

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Speaker 1: I was a reporter in Shreveport, Louisiana. I was covering

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Speaker 1: consumer news at the time, not consumer technology, just consumer news.

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Speaker 1: I hadn't made the switch just yet, although I covered

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Speaker 1: a lot of technology in my consumer news. And it

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Speaker 1: was April first, two thousand and four, April Fool's Day

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Speaker 1: and Gmail, Google decides to launch Gmail. Now. Back in

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Speaker 1: the day, tech companies on April first, on Fools Day,

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Speaker 1: April Fool's Day, they would do a lot of jokes.

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Speaker 1: They would always come out with some sort of product

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Speaker 1: that was fake, that was, you know, unbelievable, unreasonable, whatever

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Speaker 1: it was, and people would say no, and inevitably there

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Speaker 1: would be tech journalists that were thrown back, taken aback

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Speaker 1: and surprised and tricked. And so nobody wanted to be tricked.

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Speaker 1: When Google came out and said we're introducing Gmail, a

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Speaker 1: new email service that gives you one thousand megabytes of storage,

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Speaker 1: one whole gigabyte of storage. At the time, if you remember,

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Speaker 1: your options were hot Mail, which gave you I think

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Speaker 1: it was ten megabytes, and Yahoo, which I think gave

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Speaker 1: you twenty five megabytes. So this was a lot lot

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Speaker 1: more and it was at the time unbelievably more storage capacity.

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Speaker 1: And not only that, it was clutter free. The interface

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Speaker 1: had just one small strip of ads running along the

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Speaker 1: top of your inbox. At the time, if you had

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Speaker 1: Hotmail or Yahoo, your inbox was littered with advertising. Still

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Speaker 1: is today in many ways, but this was so different.

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Speaker 1: People didn't want to believe it. And I was so

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Speaker 1: excited about this because people loved Google at the time.

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Speaker 1: It was such a revolutionary way to search. It was

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Speaker 1: the best service at the time. It still is for search.

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Speaker 1: But everyone wanted this, or a lot of people wanted it,

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Speaker 1: and nobody believed that it was real. So I emailed

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Speaker 1: Google and I said, hey, I need to get this.

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Speaker 1: I need a press account, I need a test account.

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Speaker 1: Please set me up. And I did get my account.

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Speaker 1: It took until I don't know when I got it,

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Speaker 1: but it took a couple of weeks. But it was

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Speaker 1: invite only, so you couldn't just go and sign up.

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Speaker 1: You had to go and put your email address in

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Speaker 1: and they would send you an invite. And then once

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Speaker 1: you had an invite, I think you could invite friends.

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Speaker 1: And the other thing that was really cool about this

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Speaker 1: is that when you're on the home screen of Gmail,

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Speaker 1: there'd be this little ever running ticker of how much

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Speaker 1: extra space they were giving you, So every second of

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Speaker 1: the day they were giving you even more space. Now

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Speaker 1: that has stopped, but for a while there, it was

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Speaker 1: pretty cool. You just saw like, oh, I'm getting more

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Speaker 1: and more space. The other thing that was really different

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Speaker 1: about this is that you didn't delete emails. I'm not

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Speaker 1: even sure when they first introduced Gmail that there was

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Speaker 1: a delete button at all. I think it took a

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Speaker 1: while for them to add that you would just archive things.

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Speaker 1: And the way that Gmail was set up, everything was

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Speaker 1: sort of in a long list, so your inbox was

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Speaker 1: not organized by folders, it was organized by labels. So

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Speaker 1: when you archived something, really all you were doing was

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Speaker 1: taking the inbox label off of it and adding an

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Speaker 1: archive label and that was it. Now I think Gmail

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Speaker 1: has evolved quite nicely over the years. They you know,

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Speaker 1: they've done small incremental changes to bring it up to

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Speaker 1: modern kind of times, but the basic functionality is there.

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Speaker 1: And at this point, by the way I checked yesterday,

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Speaker 1: I have thirty eight gigabytes of storage filled up inside Gmail,

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Speaker 1: way more than that original one gig. I never knew

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Speaker 1: how I'd fill up. Now, if you want to check

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Speaker 1: to see how much you have in your Gmail. Scroll

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Speaker 1: all the way down to the bottom of your inbox

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Speaker 1: and you'll see a little little notification that says how

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Speaker 1: many gigabytes you've used out of your total Google storage.

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Speaker 1: And by the way, if you want to clean out

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Speaker 1: your Google storage, tap that one more time and you

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Speaker 1: can go through and kind of clean out your Gmail

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Speaker 1: looking for large attachments and things like that. I do

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Speaker 1: that every once in a while. Very smart to do that,

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Speaker 1: because you don't realize how much pictures take up. When

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Speaker 1: people send you like a big attachment, you don't realize

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Speaker 1: how much that takes up of your storage. So Gmail

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Speaker 1: today still using it. In twenty seventeen, Google announced they

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Speaker 1: would no longer scan. By the way, those ads that

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Speaker 1: they showed were based on a scan of what you

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Speaker 1: were writing in your email. Nobody would go for that today,

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Speaker 1: like now I don't read my email. But they explained

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Speaker 1: to the time, we are not having humans read your email.

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Speaker 1: We're having computers read it and it'll pick out keywords,

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Speaker 1: like if you said you were going to Maui, it

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Speaker 1: might give you a hotel advertisement for a Maui hotel.

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Speaker 1: Now they don't do that anymore, and Why why they

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Speaker 1: don't need to do that is because Gmail and Google

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Speaker 1: know so much about us from other products that we use,

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Speaker 1: all the searches we've done over the years, and all

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Speaker 1: the little tracking pixels they have around the web, so

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Speaker 1: they don't need to do that anymore. But pretty wild

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Speaker 1: how Gmail is twenty years old. I wrote about this

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Speaker 1: in my newsletter today. If you want to read it,

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Speaker 1: it's on the website. Rich on tech dot TV. I

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Speaker 1: guess it's just sort of a nostalgic weekend because also

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Speaker 1: last night my mom's in town, so I had the

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Speaker 1: in laws over last night and my father in law

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Speaker 1: brings over this old school laptop and IBM think pad

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Speaker 1: three ten.

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Speaker 2: Ed.

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Speaker 1: This was a giant laptop from nineteen ninety seven, and

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Speaker 1: he had everything with it. He had the mouse, he

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Speaker 1: had the floppy drive, It had a CD drive built in,

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Speaker 1: it had a modem card. The modem was fifty six K,

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Speaker 1: which is just so slow at this point in time.

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Speaker 1: But he brings this giant laptop over. We didn't really

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Speaker 1: know whose it was. He thought maybe it was his father's.

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Speaker 1: It turned out and we turned it on it was

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Speaker 1: his brother in laws, and we turned it on and

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Speaker 1: it still booted up just fine and made that nice

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Speaker 1: worrying sound of the hard drive, the old school hard drive. Again.

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Speaker 1: This was a computer that was over twenty five years old.

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Speaker 1: This is from nineteen ninety seven, and when it came

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Speaker 1: up you saw that nice doss screen. It We had

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Speaker 1: to bypass a couple of error messages, but when it

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Speaker 1: came on it was running Windows ninety eight. And then

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Speaker 1: all of a sudden, we had a password. Wait, how

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Speaker 1: do we figure out this password? So we called the

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Speaker 1: person whose computer this was and we said, Dave, hey,

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Speaker 1: do you remember your password from nineteen ninety seven? And

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Speaker 1: he's like, no, of course not. Well, we started typing

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Speaker 1: in a couple of passwords that we thought it might be,

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Speaker 1: and lo and behold, it just logged in. We don't

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Speaker 1: even know what we typed, but somehow this thing just

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Speaker 1: logged in. And now we have the wind screen and

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Speaker 1: we're looking at the apps, and my kids by this

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Speaker 1: point had come by because they were amazed. The display

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Speaker 1: is so bad. You take for granted how good a

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Speaker 1: display was. It's so bad you could barely see what's

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Speaker 1: on that screen. But it still had all the old

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Speaker 1: school apps on it, like Real Player, and you know Microsoft.

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Speaker 1: I think it was Outlook Express. I mean it still

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Speaker 1: holds up. Let's see what was on there, my briefcase,

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Speaker 1: my documents, recycle bin, Lotus PC anywhere, real jukebox, Palm, desktop,

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Speaker 1: set up, Microsoft Network, Excel word Hey, something still stand

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Speaker 1: the test of time? Right, Internet Explorer picture easy. I mean,

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Speaker 1: it's just it's a it's a snapshot in time. The

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Speaker 1: hard drive option on this thing anywhere from one gig

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Speaker 1: to three gigs. The floppy drive that it had one

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Speaker 1: point four to four megabytes. How do you even run

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Speaker 1: a program with one point four to four megabytes? You

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Speaker 1: download an app from Google Play, it's going to be

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Speaker 1: twenty five to one hundred megabytes. Battery life two and

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Speaker 1: a half to three hours using old nickel metal hydride.

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Speaker 1: He I don't even know how to say that. NIMH

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Speaker 1: nickel metal hydride. Yeah, I think that's it. But the

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Speaker 1: best bar it was when we opened up word what

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Speaker 1: popped up Clippy and I said, it looks like you're

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Speaker 1: writing a letter? Can I help? And I said, this

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Speaker 1: is early AI. See everything old is new again? Kind

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Speaker 1: of fun. It's so wild that we can remember this

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Speaker 1: stuff so clearly. But we forget about it until you

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Speaker 1: actually put your hands on this stuff one more time,

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Speaker 1: you kind of forget just how different it was. Anyway,

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Speaker 1: find that retro tech in your house fired up and

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Speaker 1: have some fun with it. Your call is coming up

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Speaker 1: next at Triple eight Rich one oh one eight eight

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Speaker 1: eight seven four to two four one zero one. Give

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Speaker 1: me a call if you have a question about technology.

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Speaker 1: My name is Rich DeMuro and you are listening to

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Speaker 1: Rich on Tech. Welcome back to Rich on Tech. Rich

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Speaker 1: DeMuro here hanging out with you talking technology at Triple

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Speaker 1: eight Rich one oh one. That is one eight eight

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Speaker 1: eight seven four to two four one zero one. Give

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Speaker 1: me a call if you have a question about technology.

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Speaker 1: The website for the show rich on Tech dot TV.

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Speaker 1: There you can also email me. Let's go to John

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Speaker 1: and Moore Park. John, you're on with Rich. What's up?

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Speaker 3: Thank you? Thank you Rich for taking the call.

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Speaker 1: Yeah, what can I help you?

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Speaker 3: I have a in charge of the computer room on

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Speaker 3: Friday's at the Seami Valley Senior Center and one of

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Speaker 3: our customers wanted to advice on if you need a

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Speaker 3: new PC. He doesn't like the chrome and uh so

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Speaker 3: I thought I'd ask you just a standard retired person.

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Speaker 3: He doesn't do any major stuff, but he needs a laptop.

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Speaker 1: Okay, well, I think the the best deal in laptop

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Speaker 1: right now is the MacBook Era at Walmart. And it's uh,

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Speaker 1: it's six hundred and ninety nine dollars. Is that above

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Speaker 1: the budget?

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Speaker 3: I'm sorry, you don't have to be a PC.

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Speaker 1: Oh he wants a PC? Okay? Uh, didn't catch that

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Speaker 1: part of the call.

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Speaker 3: So I didn't say that.

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Speaker 1: I'm sorry, Okay, no worries. H Well, so here's the thing.

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Speaker 1: I mean. I think that most people when they're looking

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Speaker 1: for just a basic computer, they want to spend around

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Speaker 1: five hundred bucks. Does that sound about right?

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Speaker 3: I would assume so.

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Speaker 1: Okay, And the Chromebooks, I do think chromebooks are great.

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Speaker 1: But you did say he didn't they don't want a chromebook, right,

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Speaker 1: That is correct? Okay, So we're looking at a Windows computer.

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Speaker 1: So with Windows, you know a couple of big brands

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Speaker 1: out there. You've got the HP's of the world, the

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Speaker 1: Asus of the world, the Lenovo's of the world. But

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Speaker 1: checking around some of the latest ratings of you know,

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Speaker 1: obviously things under five hundred, there is a computer that

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Speaker 1: keeps coming up over and over and this is the

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Speaker 1: Lenovo Idea Pad three and this is a fifteen inch screen,

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Speaker 1: which I like. So you want, you know, bigger is better,

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Speaker 1: you don't, you don't want to go with a thirteen

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Speaker 1: or fourteen in you want the bigger screen because you're

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Speaker 1: gonna get more real estate for your apps, right.

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Speaker 3: Yeah, he doesn't need a lot. I was thinking maybe

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Speaker 3: just sending him off to Costco, And.

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Speaker 1: Well, yeah, I do, I do. Okay, if they have

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Speaker 1: a Costco membership, that is always my first stop because

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Speaker 1: here's what Costco does really well. They they and I've

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Speaker 1: noticed they actually have more and more laptops than they

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Speaker 1: ever did, so it can be a little bit confusing,

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Speaker 1: but every single system that I've ever seen there is

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Speaker 1: a great value and the price is right. And even

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Speaker 1: if you pay let's say you find a computer there

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Speaker 1: for you know, five hundred dollars at best Buy or

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Speaker 1: another store, it may be the same price, but you're

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Speaker 1: getting slightly better specs at Costco.

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Speaker 3: Yeah, I'm gonna. I'm gonna when I see him on Friday,

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Speaker 3: I'm gonna tell him what you say, I recommend it.

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Speaker 3: By the way, I did recommend Lenovo.

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Speaker 1: Yeah, I think they're great. They have really nice keyboards too.

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Speaker 1: The other thing is do they need a laptop because

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Speaker 1: they're going to be paying more, Like an all in

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Speaker 1: one will be a much better system for the price.

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Speaker 3: I'll mention that I don't know, I think he wants

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Speaker 3: a laptop, but I'll tell them that.

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Speaker 1: I think people just default to laptop because they're like, oh,

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Speaker 1: it's a laptop. Everyone gets a laptop, but you're paying

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Speaker 1: a premium for that. The you know the fact that

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Speaker 1: it's much smaller parts in a much smaller frame. So

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Speaker 1: you I agree, you'll get better hard drive, you'll get

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Speaker 1: a larger hard drive, more ram uh you know, better

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Speaker 1: process or everything will be better on it on an

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Speaker 1: all in one, bigger.

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Speaker 3: Screen like the Lenovo keyboard. Is that is that one

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Speaker 3: of the criteria you you would emphasize.

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Speaker 1: Yeah, I think so. I think they probably have one

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Speaker 1: of the best keyboards out there, so I think they're

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Speaker 1: they're really good with that. The thing that I would

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Speaker 1: watch out for, and this is like the main problem

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Speaker 1: with all these Windows laptops is really the bloatwear. So

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Speaker 1: you know, if money was no object, the some of

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Speaker 1: the uh, you know, the nice surface computers from Microsoft

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Speaker 1: are really incredible, but they are they are pretty expensive.

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Speaker 1: I saw Drop recently on that, but you know, those

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Speaker 1: are a little bit more high end. So I'm not

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Speaker 1: really sure, but I think the Lenovo is good. But

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Speaker 1: i'd go to Costco see what they have there, and

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Speaker 1: you know, I'm sure they can call you and you

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Speaker 1: can help them decide between the two that they like

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Speaker 1: the best. But yeah, put your hands on the keyboard,

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Speaker 1: see what it feels like, look at the screen, and

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Speaker 1: I would recommend at this point at least eight gigabytes

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Speaker 1: of RAM sixteen is much better. And the hard drive

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Speaker 1: i'd probably say, you know, like a five twelve if

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Speaker 1: they're not doing anything, two fifty six will be fine.

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Speaker 1: But I think that, you know, the more you can get,

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Speaker 1: the better because it's going to last longer. Yes, all right, John,

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Speaker 1: thanks for the call today. Thank you all right, and

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Speaker 1: thanks thanks for helping people there at the Senior Center.

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Speaker 1: That's really that's you know, that's an incredible thing that

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Speaker 1: you're doing because people, you know, I see myself as

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Speaker 1: helping people with this show. That's my giving back. But

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Speaker 1: I love when people give back in ways, you know,

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Speaker 1: whatever that is for you. It's just always try to

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Speaker 1: give back in this world because people need it. Thanks

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Speaker 1: for the call today eighty to eight rich one on

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Speaker 1: one eighty eight seven four to two four one zero one.

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Speaker 1: So if you're an Apple user, you need to be

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Speaker 1: aware of this new thing. It's called MFA bombing. This

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Speaker 1: is a phishing attack. So scammers are exploiting a bug

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Speaker 1: in Apple's password reset system, which basically sends a bunch

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Speaker 1: of notifications to your phone that is saying, hey, do

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Speaker 1: you want to reset your password? And you might trip

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Speaker 1: up and actually say allow because you get so sick

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Speaker 1: of saying don't allow, and you might not even know

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Speaker 1: what's going on. So if you're on your iPhone and

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Speaker 1: you see a whole bunch of things that say do

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Speaker 1: you want to reset your password, definitely say don't allow

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Speaker 1: to every single one of those. But then the other

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Speaker 1: step is they call you during this attack and they say, hey,

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Speaker 1: we're Apple. We noticed there's an issue with your phone.

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Speaker 1: Can you tell us that one time code we just

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Speaker 1: texted you so we can help you out. And that's

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Speaker 1: the actual attack. Once they have that code, they can

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Speaker 1: take over your entire account. So there's not a fix

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Speaker 1: for this just yet until Apple changes their back end system,

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Speaker 1: but be aware of it. If you get a whole

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Speaker 1: bunch of notifications about changing your password, do not say allow,

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Speaker 1: and never ever give someone that one time code, especially

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Speaker 1: if they're calling you. You are listening to rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology at triple eight Rich one

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Speaker 1: oh one. That's eight eight eight seven four two four

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Speaker 1: one zero one. If you have a question about technology,

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Speaker 1: give me a call. Get those questions in now. We've

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Speaker 1: been hearing a lot of news reports about home robberies

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Speaker 1: involving Wi Fi jammers. So the bad guys will get

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Speaker 1: a Wi Fi jammer, they will jam the signals of

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Speaker 1: the home security cameras, rendering them useless. During the robbery,

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Speaker 1: they take the stuff, they're in, they're out, and there's

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Speaker 1: no record of it. So I was a little confused

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Speaker 1: about how these jammers work, the legality of all of this,

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Speaker 1: and what we can do to protect ourselves. So to

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Speaker 1: answer for those questions, I rang up oh Met Abari,

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Speaker 1: Assistant professor in computer science and electrical Engineering at UCLA.

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Speaker 1: And since this all sounds like it's out of some

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Speaker 1: sort of dystopian sci fi movie, my first question is

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Speaker 1: can this really happen?

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Speaker 4: Unfortunately, yes, So the way whireless network is working, if

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Speaker 4: you have two devices and they want to communicate to

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Speaker 4: each other, there is you know, a spectrum which is

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Speaker 4: shared between everyone. So the one device sends the packet

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Speaker 4: or sends a message to another device.

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Speaker 2: Now, if a.

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Speaker 4: Tired person, let's say, attack it exactly with the same frequency,

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Speaker 4: generates a signal, it's gonna create interference for that communication.

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Speaker 4: It's exactly how we speak and we communicate like as

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Speaker 4: I'm speaking with you. You know, we can communicate to

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Speaker 4: each other. But if someone comes to very close to

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Speaker 4: us and creates a huge, you know, noise, a loud sound,

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Speaker 4: then we will not be able to communicate.

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Speaker 2: So it's gonna break or communication.

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Speaker 4: So it's exactly the same you know principal also in

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Speaker 4: wireless communication.

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Speaker 1: And are these easy to get a hold of? Can

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Speaker 1: the average consumer purchase one of these? And what's the

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Speaker 1: range on something like that? Yes?

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Speaker 4: So again unfortunately, yes, it's very easy to buy these devices.

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Speaker 4: In fact, even if they know a little bit technical stuff,

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Speaker 4: they can buy some devices which are called software defined

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Speaker 4: radios and they can program it themselves, so they can

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Speaker 4: transmit at any frequency anytime they want.

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Speaker 2: So what is the range?

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Speaker 4: There is no really you know limit on the range

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Speaker 4: because the higher the power they transmit, the limit of the.

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Speaker 2: Range is going to be long.

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Speaker 4: But for a typical device that these jammers work for

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Speaker 4: a typical one, it's just a matter of tens of meters.

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Speaker 4: But of course, again I want to say that these

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Speaker 4: tens of meters can be you know, extended to hundreds

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Speaker 4: of metairs if they use bigger antenna. The jummer basically

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Speaker 4: use bigger antenna, or if they transmit higher power, it

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Speaker 4: can extend that tens of meters two hundreds of meteris now.

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Speaker 1: Wireless security cameras and wireless security systems are very common

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Speaker 1: in households these days. Are those disruptible with something that

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Speaker 1: some person.

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Speaker 4: Could have, Yes, they are, but some of them are

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Speaker 4: smarter that they can detect it. So yes, So if

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Speaker 4: they have a security camera or a sensor which is

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Speaker 4: working on based on Wi Fi, of course you know,

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Speaker 4: the attacker if it gets closed, they can generate a

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Speaker 4: jammer signal and as a result, the security camera would

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Speaker 4: not be able to communicate to their base, say station

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Speaker 4: or a Wi Fi router, so it just disconnects the communication.

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Speaker 4: Some of the security cameras today's are smarter, so whenever

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Speaker 4: they detect you know, unexpected behaviors such as the jamming,

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Speaker 4: et cetera, then they might notify the user you know,

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Speaker 4: the connection has lost, et cetera.

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Speaker 2: But not all security cameras.

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Speaker 1: And what are some of the ways that people might

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Speaker 1: be able to detect that this happened to them? Is

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Speaker 1: your is your security camera footage just gibberish or your

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Speaker 1: security camera doesn't work? And is there any way to

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Speaker 1: protect yourself?

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Speaker 2: Yes?

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Speaker 4: I think to answer your fair question, yes, So if

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Speaker 4: you check your security camera and you see there is

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Speaker 4: no connection, sometimes it can be for a few seconds,

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Speaker 4: you know, the network connection is lost.

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Speaker 2: That's normal.

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Speaker 4: But if you look at your security camera and it's

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Speaker 4: more than you know, tens of seconds or a minute,

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Speaker 4: and you don't see the camera working, there is a

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Speaker 4: possibility that the connection got lost because of the gamer

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Speaker 4: et cetera. So I would say just monitoring is the

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Speaker 4: best way, and that's exactly what some of the more

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Speaker 4: modern you know, wireless Wi Fi based camera does it.

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Speaker 4: So they monitor the connectivity and if they see very

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Speaker 4: unexpected behavior, they let the user know and they notify that.

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Speaker 4: Now to answer your second question, what's the best way

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Speaker 4: to avoid these type of things, I think as much

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Speaker 4: as possible, rely on the wired camera.

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Speaker 2: And when I say wire it in terms of two aspects.

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Speaker 4: You know, when you use these wireless cameras, they use

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Speaker 4: Wi Fi for connectivity and some of them they are

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Speaker 4: battery powered. So both of these are not ideal, and

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Speaker 4: I will explain why not ideal. So ideally you want

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Speaker 4: the security camera that use wire for the data and

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Speaker 4: also it's used wire for powering. God, if that's not

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Speaker 4: the option, then maybe rely on the battery or rely

433
00:22:41,000 --> 00:22:44,640
Speaker 4: on the Wi Fi. And why I'm saying even relying

434
00:22:44,680 --> 00:22:47,240
Speaker 4: on the battery is not ideal because some of the

435
00:22:47,320 --> 00:22:51,440
Speaker 4: recent research, including my group, has shown that the attack

436
00:22:51,480 --> 00:22:55,680
Speaker 4: here can send some you know, fake package to Wi

437
00:22:55,680 --> 00:23:00,320
Speaker 4: Fi based camera, and these Wi Fi based camera start

438
00:23:00,400 --> 00:23:04,360
Speaker 4: consuming their power or they are start consuming the battery

439
00:23:04,520 --> 00:23:07,720
Speaker 4: much faster than the issue. So we have shown that

440
00:23:07,840 --> 00:23:11,160
Speaker 4: for example, the attack here from hundred meters far from

441
00:23:11,200 --> 00:23:15,480
Speaker 4: your home, it can kill the security camera, which its

442
00:23:15,560 --> 00:23:18,480
Speaker 4: battery is supposed to be six months all the way

443
00:23:18,520 --> 00:23:21,960
Speaker 4: to a few hours. So imagine you charge the battery

444
00:23:22,000 --> 00:23:25,040
Speaker 4: of your security camera for six months and you go

445
00:23:25,119 --> 00:23:27,840
Speaker 4: on a trip for two weeks or three weeks, and

446
00:23:27,880 --> 00:23:30,320
Speaker 4: the attacker can get close to your house and kill

447
00:23:30,359 --> 00:23:32,040
Speaker 4: the battery in a few hours.

448
00:23:32,080 --> 00:23:35,280
Speaker 2: So this is just a disaster, but unfortunately possible.

449
00:23:35,760 --> 00:23:38,720
Speaker 4: So that's why I'm saying, ideally you want to avoid battery.

450
00:23:38,880 --> 00:23:41,479
Speaker 4: Ideally you want to avoid wireless and rely on the

451
00:23:41,480 --> 00:23:44,600
Speaker 4: wire but if it's not possible, then try to buy

452
00:23:45,119 --> 00:23:49,199
Speaker 4: those wireless cameras that they have more security features so

453
00:23:49,240 --> 00:23:52,640
Speaker 4: they can detect unexpected behavior et sech.

454
00:23:53,119 --> 00:23:54,719
Speaker 1: Why do you think all of a sudden we're starting

455
00:23:54,760 --> 00:23:58,119
Speaker 1: to see this this gammer or situation or has this

456
00:23:58,160 --> 00:23:59,080
Speaker 1: always been going on?

457
00:23:59,600 --> 00:24:00,439
Speaker 2: I think it has.

458
00:24:00,400 --> 00:24:02,879
Speaker 4: Always been going on, But the problem is that we

459
00:24:02,960 --> 00:24:06,240
Speaker 4: are relying more and more on the technology in today's life.

460
00:24:06,320 --> 00:24:08,320
Speaker 2: Or if you look at towday's when.

461
00:24:08,119 --> 00:24:11,359
Speaker 4: I walk in my neighborhood, there are so many cameras

462
00:24:11,440 --> 00:24:15,360
Speaker 4: right almost every house they have multiple cameras. Ten years ago,

463
00:24:15,400 --> 00:24:18,000
Speaker 4: fifteen years ago, we didn't have this technology is such

464
00:24:18,000 --> 00:24:20,720
Speaker 4: a low cost. On one hand, it's amazing because we

465
00:24:20,800 --> 00:24:24,399
Speaker 4: have this technology, you know, in such a low cost,

466
00:24:24,440 --> 00:24:27,320
Speaker 4: so everyone can afford it. But on the other hand,

467
00:24:27,359 --> 00:24:30,280
Speaker 4: you know, whenever we get a technology and we're all excited,

468
00:24:30,720 --> 00:24:33,040
Speaker 4: you know there are also a problem with it that

469
00:24:33,080 --> 00:24:36,560
Speaker 4: we need to fix it, such as security, privacy, etceter.

470
00:24:36,680 --> 00:24:38,960
Speaker 1: Is it illegal to have a jammer or to use

471
00:24:39,000 --> 00:24:40,080
Speaker 1: a jammer.

472
00:24:40,280 --> 00:24:43,840
Speaker 4: So I'm not sure about the owning it, but definitely

473
00:24:43,920 --> 00:24:47,760
Speaker 4: created jamming signal is not legal. So it's illegal to

474
00:24:47,840 --> 00:24:52,560
Speaker 4: create a jammer signal, but at owning it. As I said,

475
00:24:52,600 --> 00:24:56,199
Speaker 4: you know, you can just buy a software defined radio.

476
00:24:56,280 --> 00:24:59,560
Speaker 4: It's legal to buy a software defined radio. Of course

477
00:24:59,600 --> 00:25:03,040
Speaker 4: many use it for good applications, but of course you

478
00:25:03,040 --> 00:25:06,520
Speaker 4: know if someone uses for jammer, the jamming itself is

479
00:25:06,560 --> 00:25:10,919
Speaker 4: the illegal. The technology is you know, wireless technology. We

480
00:25:11,000 --> 00:25:14,080
Speaker 4: rely more and more every day on it. So the

481
00:25:14,160 --> 00:25:16,960
Speaker 4: concept of Internet of things, everything is going to be

482
00:25:17,080 --> 00:25:20,960
Speaker 4: connected together right to the Internet, and of course this

483
00:25:21,080 --> 00:25:23,600
Speaker 4: is security camera, all the sensors in our.

484
00:25:23,560 --> 00:25:26,840
Speaker 2: Free each TV, et cetera. So which is very exciting.

485
00:25:26,880 --> 00:25:29,879
Speaker 4: All of these applications are very exciting and the price

486
00:25:29,960 --> 00:25:32,880
Speaker 4: is getting lower and lower so we all can afford it.

487
00:25:33,200 --> 00:25:35,919
Speaker 4: But unfortunately this is coming at the cost, so we

488
00:25:36,040 --> 00:25:39,000
Speaker 4: need to be more careful as a user when we

489
00:25:39,040 --> 00:25:42,680
Speaker 4: are using this technology and also pay more attention when

490
00:25:42,680 --> 00:25:45,960
Speaker 4: we buy them, of course, not just look at just

491
00:25:46,040 --> 00:25:48,560
Speaker 4: the price. As I said, look at the feature of that.

492
00:25:48,680 --> 00:25:52,400
Speaker 4: You know, the technology that you buying. Are they enabling

493
00:25:52,480 --> 00:25:57,600
Speaker 4: some privacy and security et cetera behind because of course,

494
00:25:57,640 --> 00:26:00,320
Speaker 4: you know, to reduce the costs some of them actually

495
00:26:00,400 --> 00:26:04,120
Speaker 4: and may cut this security or privacy of those devices.

496
00:26:04,600 --> 00:26:07,160
Speaker 4: And we might just be so excited that we don't

497
00:26:07,200 --> 00:26:09,720
Speaker 4: look at those features. But I think it's very important

498
00:26:09,760 --> 00:26:13,640
Speaker 4: to pay attention to those features, not just the technology itself,

499
00:26:13,720 --> 00:26:15,960
Speaker 4: that the application that it's enable.

500
00:26:16,200 --> 00:26:19,800
Speaker 1: Once again, my thanks to Ohmed Abari, Assistant Professor in

501
00:26:19,880 --> 00:26:24,040
Speaker 1: Computer Science and Electrical Engineering at UCLA. My name is

502
00:26:24,119 --> 00:26:27,000
Speaker 1: rich Damuro, and you are listening to rich on Tech.

503
00:26:27,280 --> 00:26:30,120
Speaker 1: Get those calls in now triple eight rich one oh

504
00:26:30,160 --> 00:26:32,840
Speaker 1: one eight eight eight seven four to two.

505
00:26:33,119 --> 00:26:34,720
Speaker 3: Four one zero one.

506
00:26:34,800 --> 00:26:42,760
Speaker 1: Coming up next we'll hear from you. Welcome back to

507
00:26:43,080 --> 00:26:46,439
Speaker 1: rich on Tech. Rich de Muro here at triple A

508
00:26:46,840 --> 00:26:50,080
Speaker 1: rich one oh one. That's eight eight eight seven four

509
00:26:50,160 --> 00:26:54,000
Speaker 1: to two four one zero one. Let's go to Pat

510
00:26:54,040 --> 00:26:56,640
Speaker 1: in Laguna Hills, California. Pat, you're on with Rich.

511
00:26:57,760 --> 00:27:02,399
Speaker 5: Hi. I have a question. You said there was a

512
00:27:02,520 --> 00:27:06,560
Speaker 5: storage for a Gmail much more than what I have.

513
00:27:07,040 --> 00:27:09,359
Speaker 5: I went down to the bottom of my Gmail and

514
00:27:09,400 --> 00:27:13,800
Speaker 5: I have fifteen milligrams yeah, right, gigabytes?

515
00:27:14,359 --> 00:27:17,920
Speaker 1: Yeah, fifteen gigabytes. Yeah, that's so they've increased the storage

516
00:27:17,960 --> 00:27:20,639
Speaker 1: from one gigabyte to fifteen at this point, So that

517
00:27:20,760 --> 00:27:22,160
Speaker 1: is the standard that you get.

518
00:27:22,320 --> 00:27:26,240
Speaker 5: Oh you said one gigabyte. Oh, I confuse. All right,

519
00:27:26,359 --> 00:27:28,959
Speaker 5: Well I have another question anyway? Could I ask you

520
00:27:29,040 --> 00:27:31,720
Speaker 5: how I can get out of I signed up a

521
00:27:31,800 --> 00:27:39,480
Speaker 5: Facebook years ago and I under a full identity, but.

522
00:27:39,680 --> 00:27:42,640
Speaker 1: I had are you hiding it? The law?

523
00:27:44,480 --> 00:27:48,399
Speaker 5: I was scared? But now I can get in at

524
00:27:49,080 --> 00:27:53,359
Speaker 5: myself because I used the Gmail account I have.

525
00:27:54,600 --> 00:27:57,199
Speaker 1: Oh I see, so it's linked to that other the

526
00:27:57,240 --> 00:27:57,800
Speaker 1: false idea.

527
00:27:57,960 --> 00:27:59,840
Speaker 5: Yeah, and they won't let me out.

528
00:28:00,359 --> 00:28:03,240
Speaker 1: M okay, well there's a website that might be So

529
00:28:03,480 --> 00:28:07,080
Speaker 1: it sounds like, well two things have you tried getting

530
00:28:07,080 --> 00:28:10,280
Speaker 1: in touch with like Facebook? Uh, you know, support and

531
00:28:10,359 --> 00:28:12,320
Speaker 1: asking them if you can switch? You want to switch

532
00:28:12,359 --> 00:28:16,600
Speaker 1: all of your identity on there, like your name and everything. Yeah,

533
00:28:16,640 --> 00:28:20,960
Speaker 1: that might be tough. I think the best the best

534
00:28:20,960 --> 00:28:22,960
Speaker 1: way to do it is to try to delete the

535
00:28:23,480 --> 00:28:24,600
Speaker 1: account completely.

536
00:28:24,960 --> 00:28:27,280
Speaker 5: Oh I tried, I tried everything.

537
00:28:27,440 --> 00:28:29,320
Speaker 1: Yeah, and what so what happens when you try to do.

538
00:28:29,440 --> 00:28:32,200
Speaker 5: I've been working on this on and off for years.

539
00:28:31,880 --> 00:28:33,000
Speaker 1: For years.

540
00:28:34,160 --> 00:28:37,240
Speaker 5: Yeah, nobody seems to know how well.

541
00:28:37,359 --> 00:28:39,000
Speaker 6: I mean, I just figured idea.

542
00:28:39,400 --> 00:28:41,200
Speaker 1: What you mean, you've been working so what you're spending

543
00:28:41,200 --> 00:28:43,360
Speaker 1: like eight hours a day just like trying to figure

544
00:28:43,400 --> 00:28:43,720
Speaker 1: this out.

545
00:28:43,880 --> 00:28:46,360
Speaker 5: Well no, no, no, when I when I think of it,

546
00:28:46,560 --> 00:28:49,760
Speaker 5: just like I think of it, you know, well when

547
00:28:50,000 --> 00:28:52,440
Speaker 5: when I think of it. Yeah, okay, Well then comes

548
00:28:52,520 --> 00:28:53,560
Speaker 5: up and you keep going.

549
00:28:53,760 --> 00:28:56,920
Speaker 1: If you go to the website, just delete me dot

550
00:28:57,120 --> 00:29:00,400
Speaker 1: x y z and you type in Facebook.

551
00:29:00,000 --> 00:29:04,440
Speaker 5: Okay, delete me xyz xyz.

552
00:29:04,640 --> 00:29:07,680
Speaker 1: Okay. This is a directory of direct links to delete

553
00:29:07,680 --> 00:29:10,600
Speaker 1: your account from various services and Facebook. You search for

554
00:29:10,680 --> 00:29:14,080
Speaker 1: that and then you click the link, and if you're

555
00:29:14,120 --> 00:29:18,520
Speaker 1: logged into this fake Facebook account, it will say permanently

556
00:29:18,720 --> 00:29:22,760
Speaker 1: delete your Facebook account, and so you can you can

557
00:29:22,800 --> 00:29:25,520
Speaker 1: go through and do that. And now here's the thing.

558
00:29:25,840 --> 00:29:31,400
Speaker 1: I don't know if Facebook will kind of keep the

559
00:29:31,680 --> 00:29:33,960
Speaker 1: email address like where I don't know if if it

560
00:29:34,040 --> 00:29:36,240
Speaker 1: dumps it out of the system immediately, or if it's

561
00:29:36,280 --> 00:29:39,120
Speaker 1: going to keep the email address kind of where you

562
00:29:39,160 --> 00:29:40,120
Speaker 1: can't re sign up.

563
00:29:40,160 --> 00:29:45,239
Speaker 5: That's the problem. That's why I won't do it. You know,

564
00:29:46,080 --> 00:29:50,520
Speaker 5: I'm well because if I can't keep the same email address,

565
00:29:50,960 --> 00:29:51,760
Speaker 5: I'm in trouble.

566
00:29:52,240 --> 00:29:54,760
Speaker 1: You know. Well, I think you delete it and see

567
00:29:54,800 --> 00:29:58,720
Speaker 1: what happens, and then once okay, so after thirty days,

568
00:29:58,760 --> 00:30:01,760
Speaker 1: all your information will be permanently deleted. It may take

569
00:30:01,880 --> 00:30:06,000
Speaker 1: ninety days for a full deletion. But I think once

570
00:30:06,040 --> 00:30:09,440
Speaker 1: your email is once you're deleted, you hopefully should be

571
00:30:09,440 --> 00:30:11,480
Speaker 1: able to sign up with that same email. And the

572
00:30:11,520 --> 00:30:13,320
Speaker 1: thing is, if you're using this account, I mean, are

573
00:30:13,320 --> 00:30:14,560
Speaker 1: you using this account or are you not?

574
00:30:16,400 --> 00:30:19,000
Speaker 5: Well, I try and get in to see other people,

575
00:30:19,200 --> 00:30:21,960
Speaker 5: and I would like to really really use it on

576
00:30:22,480 --> 00:30:26,440
Speaker 5: a specific site. Now, well, I mean connect with these people.

577
00:30:26,520 --> 00:30:28,520
Speaker 1: And you don't have a secondary email address you can

578
00:30:28,600 --> 00:30:29,360
Speaker 1: use to sign up.

579
00:30:30,480 --> 00:30:35,040
Speaker 5: No, I use my Cox email address, the service provider,

580
00:30:35,280 --> 00:30:40,840
Speaker 5: the Internet service provider email. I never set up another one. Well,

581
00:30:40,840 --> 00:30:44,800
Speaker 5: when you set up a second email, it refers to you.

582
00:30:45,240 --> 00:30:47,680
Speaker 1: It's not I thought you at Gmail.

583
00:30:49,400 --> 00:30:52,600
Speaker 5: Gmail. Yeah, if I used a different address, it will

584
00:30:52,600 --> 00:30:54,160
Speaker 5: come back to me anyway.

585
00:30:54,360 --> 00:30:57,880
Speaker 1: Right, No, So I think you just sign up, Okay,

586
00:30:57,920 --> 00:31:01,880
Speaker 1: So go into the Facebook account whatever the account is

587
00:31:01,880 --> 00:31:05,160
Speaker 1: that you know, the fake one, whatever email address that's

588
00:31:05,200 --> 00:31:07,200
Speaker 1: from just delete it and now use your other It

589
00:31:07,200 --> 00:31:09,800
Speaker 1: sounds like you have a Gmail address and a Cox

590
00:31:09,840 --> 00:31:12,600
Speaker 1: email address, so I would use one of those is

591
00:31:12,600 --> 00:31:14,880
Speaker 1: linked to your Facebook. The other one is open, So

592
00:31:15,480 --> 00:31:17,840
Speaker 1: whatever one's not on your fake account, use the other

593
00:31:17,880 --> 00:31:19,720
Speaker 1: one to do it. But I think you delete that

594
00:31:19,760 --> 00:31:21,960
Speaker 1: fake account, get rid of it. You might have to

595
00:31:22,000 --> 00:31:24,120
Speaker 1: wait the thirty days and then you can actually go

596
00:31:24,200 --> 00:31:26,480
Speaker 1: in and sign up for a new account. But I

597
00:31:26,520 --> 00:31:29,840
Speaker 1: have a feeling Facebook's computers are pretty savvy and they're

598
00:31:29,880 --> 00:31:33,360
Speaker 1: probably gonna take a closer look when you're trying to

599
00:31:33,400 --> 00:31:35,440
Speaker 1: sign in with the same email address, because I have

600
00:31:35,480 --> 00:31:37,880
Speaker 1: a feeling they don't really get that out of their

601
00:31:37,880 --> 00:31:41,400
Speaker 1: system completely. But Pat, thanks for the question today from

602
00:31:41,600 --> 00:31:48,360
Speaker 1: Laguna Hills, California. Let's go to Brian in Upland. Brian,

603
00:31:48,400 --> 00:31:52,400
Speaker 1: you're on with Rich. Hello, Brian are you there?

604
00:31:53,160 --> 00:31:53,320
Speaker 5: Yes?

605
00:31:53,520 --> 00:31:57,520
Speaker 7: Yes, Hi, Rich, Hey question. Oh yeah, I got a

606
00:31:58,440 --> 00:32:02,320
Speaker 7: clicking in a burg. It just popped up and it's

607
00:32:02,400 --> 00:32:05,720
Speaker 7: you know, the recording say you've been they've taken over

608
00:32:05,800 --> 00:32:08,720
Speaker 7: your computer. So I just turned it off. I set

609
00:32:08,760 --> 00:32:13,040
Speaker 7: it out, and then I called Norton and they said, okay,

610
00:32:13,040 --> 00:32:16,000
Speaker 7: turn it on, and they wanted to take over my computer.

611
00:32:16,200 --> 00:32:18,360
Speaker 7: They gave me, set me a password so I can

612
00:32:18,440 --> 00:32:22,320
Speaker 7: let them get in there and take over. I just

613
00:32:22,520 --> 00:32:25,240
Speaker 7: I was I'm a little skeptical because it happened before,

614
00:32:25,760 --> 00:32:28,320
Speaker 7: like a couple of years ago in and they just said,

615
00:32:28,400 --> 00:32:31,120
Speaker 7: go in and chear up, hit the gear up the history,

616
00:32:31,560 --> 00:32:32,280
Speaker 7: and you should be.

617
00:32:32,240 --> 00:32:35,400
Speaker 1: Okay, Yeah, I think here's what happened. How did you

618
00:32:35,440 --> 00:32:37,920
Speaker 1: find the phone number to call for Norton? Well, I

619
00:32:37,960 --> 00:32:41,880
Speaker 1: got on a different computer and you searched. Yeah, and

620
00:32:41,920 --> 00:32:44,720
Speaker 1: that's that's the actual scam right there. So do not

621
00:32:44,880 --> 00:32:48,320
Speaker 1: let someone take over your computer. That is the actual scam.

622
00:32:48,520 --> 00:32:52,320
Speaker 1: That's what I Yeah, you're you're good for thinking that, Brian,

623
00:32:52,360 --> 00:32:56,360
Speaker 1: because you came really close to the edge there, and

624
00:32:57,040 --> 00:33:01,320
Speaker 1: it's I'm glad that you're you're good. Sense got a

625
00:33:01,360 --> 00:33:03,600
Speaker 1: hold of you because that could have been really bad.

626
00:33:03,680 --> 00:33:05,960
Speaker 1: So here's the thing you This is a classic tech

627
00:33:06,000 --> 00:33:09,920
Speaker 1: support scam. The tech support scam happens like this. You

628
00:33:09,960 --> 00:33:13,400
Speaker 1: are just on your computer, you are on the web,

629
00:33:13,520 --> 00:33:16,239
Speaker 1: and next thing you know, your computer says, hey, we

630
00:33:16,360 --> 00:33:19,600
Speaker 1: notice some suspicious activity, or your identity is being used

631
00:33:19,640 --> 00:33:22,360
Speaker 1: in a different place, or the FBI is watching a

632
00:33:22,400 --> 00:33:25,360
Speaker 1: million there's a million ways that this can happen. A

633
00:33:25,360 --> 00:33:27,840
Speaker 1: lot of times it actually comes through malvertizing. So they

634
00:33:27,880 --> 00:33:31,840
Speaker 1: will buy advertising, and they will do this so quickly

635
00:33:32,200 --> 00:33:34,040
Speaker 1: that they are able to get that message on your

636
00:33:34,040 --> 00:33:37,400
Speaker 1: computer before the Google or the whatever advertising system they're

637
00:33:37,480 --> 00:33:40,240
Speaker 1: using picks up on what they're doing. So this will

638
00:33:40,240 --> 00:33:43,760
Speaker 1: blast a computer. People get scared. It says do not

639
00:33:43,840 --> 00:33:46,640
Speaker 1: do anything. It takes over your screen. So a lot

640
00:33:46,680 --> 00:33:48,680
Speaker 1: of people don't really understand how to get out of that.

641
00:33:48,680 --> 00:33:50,440
Speaker 1: They don't know how to like close out that app

642
00:33:50,840 --> 00:33:53,800
Speaker 1: or you know, close out their browser. Their computer might

643
00:33:53,840 --> 00:33:56,640
Speaker 1: even make a loud sound and it might say hey

644
00:33:56,680 --> 00:33:59,040
Speaker 1: in five four three two one, you know whatever, and

645
00:33:59,080 --> 00:34:01,120
Speaker 1: people get really really scared. And so what they do

646
00:34:01,200 --> 00:34:03,520
Speaker 1: is exactly what you did. They either call the phone

647
00:34:03,600 --> 00:34:05,840
Speaker 1: number on the screen, which you had the good sense

648
00:34:05,880 --> 00:34:08,399
Speaker 1: not to do, but then they say, oh, I'm gonna

649
00:34:08,440 --> 00:34:10,279
Speaker 1: be smarter. I'm actually going to Google for a phone

650
00:34:10,320 --> 00:34:13,680
Speaker 1: number for you know, Microsoft support or for Norton support,

651
00:34:13,680 --> 00:34:16,600
Speaker 1: and you google, and next thing you know, you're calling

652
00:34:16,600 --> 00:34:19,120
Speaker 1: a number that these scam artists have purchased on the

653
00:34:19,160 --> 00:34:22,799
Speaker 1: lot on the web, and that's a scam. And when

654
00:34:22,840 --> 00:34:25,200
Speaker 1: you call them, they say, hey, Uh, here, we're gonna

655
00:34:25,239 --> 00:34:27,000
Speaker 1: we're gonna help you out. Tell me what the message

656
00:34:27,040 --> 00:34:29,040
Speaker 1: code is, tell me what the number is on your screen,

657
00:34:29,520 --> 00:34:32,880
Speaker 1: and uh, download this software. Go to this website, download

658
00:34:32,880 --> 00:34:35,960
Speaker 1: this software, install it on your computer, and it's remote

659
00:34:35,960 --> 00:34:38,760
Speaker 1: remote access software, and we're gonna take over your computer

660
00:34:38,880 --> 00:34:41,920
Speaker 1: to help you out. Do not let anyone do that

661
00:34:42,000 --> 00:34:44,640
Speaker 1: unless it's a trusted friend that you know. Do not

662
00:34:44,800 --> 00:34:47,800
Speaker 1: let a random tech support person take over your computer

663
00:34:47,920 --> 00:34:51,800
Speaker 1: that you're calling. And so the thing to know about

664
00:34:51,800 --> 00:34:55,800
Speaker 1: this is that it happens a lot. It happens a lot.

665
00:34:56,000 --> 00:34:58,560
Speaker 1: And the thing that you need to do, like you said,

666
00:34:58,719 --> 00:35:00,960
Speaker 1: is just just if if you can't figure out how

667
00:35:00,960 --> 00:35:03,520
Speaker 1: to close out the app on your computer or on

668
00:35:03,560 --> 00:35:06,759
Speaker 1: your phone, just go ahead and restart your device so

669
00:35:06,880 --> 00:35:08,360
Speaker 1: you can pull the plug out of the wall, you

670
00:35:08,400 --> 00:35:10,279
Speaker 1: can press the power button, whatever you need to do.

671
00:35:10,840 --> 00:35:13,319
Speaker 1: But just get your computer in a place where it

672
00:35:13,400 --> 00:35:16,120
Speaker 1: gets away from that screen. And then when you open

673
00:35:16,200 --> 00:35:18,319
Speaker 1: up your web browser again, because you might still be

674
00:35:18,360 --> 00:35:20,200
Speaker 1: on that page because it's going to try to load

675
00:35:20,239 --> 00:35:23,560
Speaker 1: those tabs again, when your web browser says, hey, we

676
00:35:23,680 --> 00:35:27,080
Speaker 1: recovered from a you know, a bad shutdown. Would you

677
00:35:27,120 --> 00:35:30,000
Speaker 1: like us to reopen these tabs, say no, and then

678
00:35:30,200 --> 00:35:34,759
Speaker 1: go into your browsing settings and clear browsing data, and

679
00:35:34,800 --> 00:35:37,240
Speaker 1: that will help get rid of any of this stuff

680
00:35:37,239 --> 00:35:39,040
Speaker 1: that they might have put on your system in the

681
00:35:39,160 --> 00:35:42,439
Speaker 1: history that may causes to pop up again. It's called

682
00:35:42,480 --> 00:35:45,920
Speaker 1: the tech support scam. It is a classic, classic scam

683
00:35:46,239 --> 00:35:49,360
Speaker 1: and still people fall for it every single day of

684
00:35:49,400 --> 00:35:52,040
Speaker 1: the week. Thanks for the call. Eighty to eight rich

685
00:35:52,160 --> 00:35:56,879
Speaker 1: one O one eight seven four to two four one

686
00:35:57,080 --> 00:36:00,280
Speaker 1: zero one. More rich on Tech, come in your way, hey,

687
00:36:00,680 --> 00:36:05,759
Speaker 1: right after this. Welcome back to rich on Tech. Rich

688
00:36:05,800 --> 00:36:09,880
Speaker 1: DeMuro here hanging out with you, talking technology at Triple

689
00:36:09,920 --> 00:36:13,000
Speaker 1: eight rich one on one eight eight eight seven four

690
00:36:12,960 --> 00:36:17,000
Speaker 1: to two four one zero one. Coming up on the show,

691
00:36:17,040 --> 00:36:20,280
Speaker 1: we're going to talk about how Instagram is limiting political

692
00:36:20,320 --> 00:36:22,719
Speaker 1: content by default and how you can change that if

693
00:36:22,719 --> 00:36:27,720
Speaker 1: you want to UH Florida Social Media band for minors

694
00:36:27,800 --> 00:36:31,400
Speaker 1: under fourteen. We'll talk about that Google Maps has a

695
00:36:31,440 --> 00:36:34,280
Speaker 1: new feature to UH just in time for summer travel,

696
00:36:34,280 --> 00:36:36,399
Speaker 1: and I already showed up on my phone. It's really cool.

697
00:36:36,440 --> 00:36:38,879
Speaker 1: I'll tell you about that in a moment. Plus this hour,

698
00:36:38,960 --> 00:36:42,840
Speaker 1: we've got Amazon's chief medical officer, doctor Vin Gupta. He

699
00:36:43,000 --> 00:36:46,640
Speaker 1: is going to discuss Amazon pharmacies new same day delivery

700
00:36:46,680 --> 00:36:49,319
Speaker 1: in New York and LA and how AI is helping

701
00:36:49,400 --> 00:36:53,320
Speaker 1: them deliver medications faster. So we got a full show

702
00:36:53,640 --> 00:36:56,040
Speaker 1: plus you at eighty to eight Rich One on one

703
00:36:56,960 --> 00:37:01,080
Speaker 1: website for the show is rich on tech dot TV.

704
00:37:01,719 --> 00:37:03,799
Speaker 1: Once you're there, you can find the email link to

705
00:37:04,120 --> 00:37:05,640
Speaker 1: send me a message if you want to get in

706
00:37:05,640 --> 00:37:08,200
Speaker 1: the feedback segment, which is at the end of the show.

707
00:37:08,600 --> 00:37:11,319
Speaker 1: My kid asked me, He said, Dad, what's feedback? And

708
00:37:11,360 --> 00:37:13,880
Speaker 1: I said, well, it's a combination of feedback and the

709
00:37:13,920 --> 00:37:15,800
Speaker 1: mail bag. And of course he doesn't even know what

710
00:37:15,840 --> 00:37:18,520
Speaker 1: a mail bag is, because you know, we don't have

711
00:37:18,600 --> 00:37:21,359
Speaker 1: them anymore. I mean, I guess they still do. Let's

712
00:37:21,360 --> 00:37:27,719
Speaker 1: go to Jeff in Muriata, California. Jeff, you're on with Rich. Hey.

713
00:37:27,840 --> 00:37:30,799
Speaker 8: Rich, So I have a problem and it's two bold

714
00:37:30,920 --> 00:37:36,600
Speaker 8: and it's with Carbonite. I got disappointed with Carbonite originally

715
00:37:37,760 --> 00:37:45,000
Speaker 8: because it seems like they copy things over and over

716
00:37:45,280 --> 00:37:48,120
Speaker 8: in their system, where you have the same files over

717
00:37:48,160 --> 00:37:55,040
Speaker 8: and over again. When you have backup, I can't and

718
00:37:55,480 --> 00:37:58,799
Speaker 8: I can't like filter it so that I can get

719
00:37:58,880 --> 00:38:01,840
Speaker 8: rid of the duplicate files, so that was the first problem.

720
00:38:01,880 --> 00:38:06,080
Speaker 8: And then the second problem is they charge so much money.

721
00:38:06,560 --> 00:38:09,480
Speaker 8: My wife is saying an incredible amount to save all

722
00:38:09,520 --> 00:38:13,000
Speaker 8: of this extra information, which is much of it duplicated,

723
00:38:13,440 --> 00:38:16,759
Speaker 8: and it's so hard to find the duplication to delete them.

724
00:38:17,400 --> 00:38:19,560
Speaker 8: And now we're paying hundreds of dollars a year to

725
00:38:19,680 --> 00:38:23,480
Speaker 8: carbonite and it's so incredibly slow, and I was wondering,

726
00:38:23,600 --> 00:38:27,279
Speaker 8: is there anything else besides carbonite that's worth saving all

727
00:38:27,320 --> 00:38:30,719
Speaker 8: of your backup information on? And I'll shut up.

728
00:38:30,640 --> 00:38:35,000
Speaker 1: And let you talk now, Okay, Well, yeah, carbonite. It's

729
00:38:35,080 --> 00:38:38,279
Speaker 1: it's been around for a while, and I don't really

730
00:38:38,280 --> 00:38:41,719
Speaker 1: hear about carbonite much anymore. So I think that there's

731
00:38:41,719 --> 00:38:45,880
Speaker 1: a couple alternatives that are much more straightforward with their pricing,

732
00:38:46,000 --> 00:38:52,600
Speaker 1: especially and so are you paying for two users? No?

733
00:38:52,920 --> 00:38:53,319
Speaker 8: Just one?

734
00:38:53,520 --> 00:38:56,560
Speaker 1: Okay? Just one user? Okay. So I mean I think

735
00:38:56,640 --> 00:38:59,719
Speaker 1: a popular one that a lot of people like is backblaze. Now,

736
00:38:59,760 --> 00:39:01,440
Speaker 1: just just to let you know what I do, I

737
00:39:01,560 --> 00:39:04,120
Speaker 1: used to use one of these services for my whole computer,

738
00:39:04,520 --> 00:39:05,919
Speaker 1: and I think a lot of people like it because

739
00:39:05,960 --> 00:39:08,040
Speaker 1: it gives them peace of mind that their entire computer

740
00:39:08,160 --> 00:39:10,240
Speaker 1: is always backed up right if there's ever a problem.

741
00:39:10,280 --> 00:39:13,239
Speaker 1: You've got it. Especially with things like ransomware attacks and

742
00:39:13,239 --> 00:39:16,000
Speaker 1: stuff like that. It's really nice if if you ever

743
00:39:16,120 --> 00:39:18,600
Speaker 1: had came up against something like that, you could just

744
00:39:18,640 --> 00:39:21,440
Speaker 1: go back into the cloud and roll back your system

745
00:39:21,480 --> 00:39:25,879
Speaker 1: to a backup that you always have happening. I don't

746
00:39:25,920 --> 00:39:28,680
Speaker 1: know what's happening with your backup with this carbonite situation.

747
00:39:28,760 --> 00:39:32,400
Speaker 1: It seems odd that they would be duplicating files, because

748
00:39:32,400 --> 00:39:35,680
Speaker 1: that is definitely not what you want to happen it would.

749
00:39:35,840 --> 00:39:38,320
Speaker 1: I think that these systems should work more like a snapshot,

750
00:39:38,440 --> 00:39:40,600
Speaker 1: where it's kind of taking a snapshot of your system

751
00:39:40,640 --> 00:39:43,880
Speaker 1: every once in a while or on a regular obviously schedule,

752
00:39:43,960 --> 00:39:45,560
Speaker 1: and then you could roll back to that when you

753
00:39:45,640 --> 00:39:48,160
Speaker 1: need to. But with that said, I think a couple

754
00:39:48,160 --> 00:39:50,920
Speaker 1: of alternatives that you should look into. I think the

755
00:39:51,360 --> 00:39:54,959
Speaker 1: first one is really Backblaze, And what I like about

756
00:39:55,000 --> 00:39:58,720
Speaker 1: this is the pricing. So it's very simple. Nine dollars

757
00:39:58,719 --> 00:40:01,360
Speaker 1: a month or ninety nine dollars a year, or you

758
00:40:01,360 --> 00:40:03,280
Speaker 1: can go one hundred and eighty nine bucks for two years,

759
00:40:03,280 --> 00:40:07,040
Speaker 1: so that's it. That includes everything, and you can start

760
00:40:07,040 --> 00:40:09,800
Speaker 1: for free and it just backup, backs up everything by default.

761
00:40:09,800 --> 00:40:13,720
Speaker 1: It's very simple and you can even get a drive,

762
00:40:13,840 --> 00:40:16,600
Speaker 1: it says with your data. So if you you know,

763
00:40:16,719 --> 00:40:19,919
Speaker 1: like I said that the whole situation where you had

764
00:40:19,920 --> 00:40:22,000
Speaker 1: some ransomware, like let's say that happened, you could just

765
00:40:22,040 --> 00:40:25,279
Speaker 1: format your computer and just order a drive from them.

766
00:40:25,520 --> 00:40:27,480
Speaker 1: It will have all of your files on it and

767
00:40:27,480 --> 00:40:29,080
Speaker 1: then you can put that back on your computer and

768
00:40:29,120 --> 00:40:30,840
Speaker 1: then send them back the drive. So that's kind of

769
00:40:30,840 --> 00:40:35,440
Speaker 1: a cool situation there. And by the way, they they

770
00:40:35,520 --> 00:40:38,320
Speaker 1: kind of have a great little comparison of the different

771
00:40:39,280 --> 00:40:43,719
Speaker 1: other plans on there from different providers, So let's see, Yeah,

772
00:40:43,760 --> 00:40:46,080
Speaker 1: external backup. A lot of them do that, so that's

773
00:40:46,160 --> 00:40:49,319
Speaker 1: kind of nice. Wow, Okay. And then the other one

774
00:40:49,600 --> 00:40:53,480
Speaker 1: is a smaller company but based locally in southern California,

775
00:40:53,600 --> 00:40:56,480
Speaker 1: is I Drive, and I've actually met with them, so

776
00:40:56,520 --> 00:40:58,920
Speaker 1: whenever I meet with a company and interview them, I

777
00:40:58,920 --> 00:41:02,160
Speaker 1: always like them more because I've seen the faces behind

778
00:41:02,200 --> 00:41:04,600
Speaker 1: the actual company and they've been around for a while

779
00:41:04,960 --> 00:41:09,560
Speaker 1: and they will do that as well. Pricing for theirs

780
00:41:09,840 --> 00:41:15,160
Speaker 1: is based on storage, so personal is up to five terabytes.

781
00:41:15,760 --> 00:41:19,400
Speaker 1: One hundred gigabytes is three dollars three dollars a year

782
00:41:19,920 --> 00:41:23,239
Speaker 1: for one hundred gigabytes. That's for a small that's if

783
00:41:23,280 --> 00:41:25,520
Speaker 1: you have really not much to back up, but probably

784
00:41:25,560 --> 00:41:27,480
Speaker 1: the personal with five terabytes is going to be better.

785
00:41:27,480 --> 00:41:30,239
Speaker 1: That's seventy dollars for the first year, than after that

786
00:41:30,280 --> 00:41:32,920
Speaker 1: it's one hundred bucks a year, so that will give

787
00:41:32,960 --> 00:41:35,399
Speaker 1: you up to five terabytes, and then of course they

788
00:41:35,400 --> 00:41:39,720
Speaker 1: have higher levels above that. Let's see. The other one

789
00:41:40,400 --> 00:41:43,960
Speaker 1: is crash Plan. So crash plan is another popular provider,

790
00:41:44,680 --> 00:41:48,399
Speaker 1: very similar pricing they are. They have an essential one

791
00:41:48,520 --> 00:41:50,919
Speaker 1: up to two hundred gigabytes for three dollars a month,

792
00:41:50,920 --> 00:41:53,520
Speaker 1: that's thirty six bucks a year, or you can do

793
00:41:53,560 --> 00:41:56,920
Speaker 1: the most popular, which is the professional, which is one

794
00:41:57,000 --> 00:41:59,920
Speaker 1: hundred bucks for the year, and that will give you

795
00:42:00,080 --> 00:42:04,160
Speaker 1: unlimited backup capacity. So the good news about these these

796
00:42:04,200 --> 00:42:06,800
Speaker 1: backup plans is that you know, if you want to switch,

797
00:42:06,800 --> 00:42:09,040
Speaker 1: it's pretty easy because you just as long as your

798
00:42:09,040 --> 00:42:11,840
Speaker 1: computer is in good working condition, you've got all your files,

799
00:42:11,880 --> 00:42:13,879
Speaker 1: you can just easily switch to the new provider. There's

800
00:42:13,880 --> 00:42:15,680
Speaker 1: nothing you need to do on the back end except

801
00:42:15,719 --> 00:42:18,320
Speaker 1: just delete your old account at what was a company

802
00:42:18,360 --> 00:42:21,239
Speaker 1: you said you had delete your account at Carbonite and

803
00:42:21,320 --> 00:42:23,280
Speaker 1: just sign up at one of these other ones and

804
00:42:23,320 --> 00:42:27,239
Speaker 1: do a backup and yeah, the duplicate files. Don't deal

805
00:42:27,280 --> 00:42:30,280
Speaker 1: with that. That sounds like nonsense. That's a lot, Jeff,

806
00:42:30,280 --> 00:42:34,440
Speaker 1: thanks for the call today from Murieta, California, eighty eight

807
00:42:34,560 --> 00:42:37,120
Speaker 1: rich one on one eight eight eight seven four to

808
00:42:37,120 --> 00:42:42,280
Speaker 1: two four one zero one is Michelle and on vacation

809
00:42:42,400 --> 00:42:45,440
Speaker 1: in Honolulu or you live in Honolulu. Michelle, you're on

810
00:42:45,480 --> 00:42:46,920
Speaker 1: with rich Oh.

811
00:42:46,840 --> 00:42:51,399
Speaker 6: Hi, I'm going to vacation and Hi.

812
00:42:52,160 --> 00:42:54,200
Speaker 1: Okay, so you're going on vaca. So you're not in

813
00:42:54,320 --> 00:43:00,240
Speaker 1: Honolulu actively? No, okay, what's up, Michelle?

814
00:43:00,920 --> 00:43:03,840
Speaker 9: I was wondering should I get the new Samsung phone?

815
00:43:04,680 --> 00:43:09,120
Speaker 1: Oh, the new Samsung phone? Good question. Well, the new

816
00:43:09,160 --> 00:43:14,160
Speaker 1: Samsung phone is the S twenty four series, so it

817
00:43:14,200 --> 00:43:17,440
Speaker 1: depends which one you have. I think that the S

818
00:43:17,480 --> 00:43:22,400
Speaker 1: twenty four is probably the best Android phone out there

819
00:43:22,440 --> 00:43:25,600
Speaker 1: at this point overall. And it's funny because, hold, let

820
00:43:25,600 --> 00:43:28,080
Speaker 1: me get my notes here. I was actually gonna talk

821
00:43:28,120 --> 00:43:31,400
Speaker 1: about this because if you have the Samsung Galaxy S

822
00:43:31,440 --> 00:43:35,840
Speaker 1: twenty three, you're actually getting all of the AI features

823
00:43:35,840 --> 00:43:39,160
Speaker 1: that they introduced on the S twenty four. Bubbo, you've

824
00:43:39,160 --> 00:43:41,080
Speaker 1: got the S twenty three, right, did you get this update?

825
00:43:41,160 --> 00:43:43,480
Speaker 1: Did you get this software update? He's got the S

826
00:43:43,520 --> 00:43:47,160
Speaker 1: twenty three. And so if you go to your software,

827
00:43:47,440 --> 00:43:51,120
Speaker 1: your settings on the Samsung and you go to the

828
00:43:51,120 --> 00:43:54,200
Speaker 1: software update, you should get this new update. They just

829
00:43:54,239 --> 00:43:57,000
Speaker 1: started rolling it out. It's one UI six point one

830
00:43:57,640 --> 00:44:00,800
Speaker 1: and that will give you all of these A features,

831
00:44:01,120 --> 00:44:06,760
Speaker 1: Chat assist, Live translate, circle to search with Google notes,

832
00:44:07,680 --> 00:44:12,680
Speaker 1: note summaries using AI, all the generative editing for the photos.

833
00:44:13,200 --> 00:44:15,759
Speaker 1: So if you have the S twenty three, I say,

834
00:44:15,800 --> 00:44:17,960
Speaker 1: you probably don't need to update to the S twenty

835
00:44:17,960 --> 00:44:21,279
Speaker 1: four right away. And this is why Samsung didn't want

836
00:44:21,320 --> 00:44:24,520
Speaker 1: to give this right away, because people like me would say,

837
00:44:24,560 --> 00:44:27,120
Speaker 1: why update if you're getting you know, why upgrade if

838
00:44:27,160 --> 00:44:29,160
Speaker 1: you're getting the update with all these cool features? Bobo,

839
00:44:29,239 --> 00:44:31,440
Speaker 1: did you get this week? Okay? So if you go

840
00:44:31,520 --> 00:44:33,440
Speaker 1: into your software update, you know how to let's see,

841
00:44:33,520 --> 00:44:36,640
Speaker 1: let's do this live. You got your phone, so go

842
00:44:36,719 --> 00:44:39,760
Speaker 1: to settings. You know how to get to settings of course, okay,

843
00:44:40,200 --> 00:44:42,520
Speaker 1: and then go scroll all the way down where it

844
00:44:42,520 --> 00:44:45,920
Speaker 1: says software update. Do you see offerers at the very

845
00:44:45,920 --> 00:44:50,640
Speaker 1: bottom bottom and this is download and install and that's

846
00:44:50,640 --> 00:44:55,560
Speaker 1: not what mine says, says check for updates. So that yeah,

847
00:44:55,560 --> 00:44:59,920
Speaker 1: that's interesting. Boom huh okay, well, check for updates, updates,

848
00:45:00,040 --> 00:45:01,960
Speaker 1: see if you got one that software update process when

849
00:45:01,960 --> 00:45:03,880
Speaker 1: not to beat any person of doubt on your device,

850
00:45:04,080 --> 00:45:07,040
Speaker 1: check for new updates. I am checking. Let's see, because

851
00:45:07,080 --> 00:45:08,799
Speaker 1: this is rolling out, so it doesn't mean everyone gets

852
00:45:08,800 --> 00:45:10,720
Speaker 1: it all at once. I haven't got it yet. Interesting,

853
00:45:11,200 --> 00:45:13,439
Speaker 1: no update is available for your device at this time.

854
00:45:13,520 --> 00:45:15,680
Speaker 1: Please try again in twenty four hours. And what does

855
00:45:15,680 --> 00:45:17,880
Speaker 1: it say? One UI version? What does it say? Uh

856
00:45:18,120 --> 00:45:19,920
Speaker 1: that I don't see. You don't see that?

857
00:45:20,000 --> 00:45:20,080
Speaker 6: No?

858
00:45:20,120 --> 00:45:24,680
Speaker 1: Interesting? Okay, and then we'll see about phone. That's interesting

859
00:45:24,680 --> 00:45:26,640
Speaker 1: because it should be if you get the update, it'll

860
00:45:26,680 --> 00:45:30,600
Speaker 1: be one UI six point one. I have one UI

861
00:45:30,719 --> 00:45:33,080
Speaker 1: version five point one five point Wait, do you have

862
00:45:33,080 --> 00:45:36,160
Speaker 1: the S twenty two or S twenty three three? Huh? Yeah,

863
00:45:36,960 --> 00:45:38,759
Speaker 1: you you should have an update at least to the

864
00:45:38,960 --> 00:45:43,440
Speaker 1: UH six point six point zero. That's interesting. Okay, my

865
00:45:43,440 --> 00:45:47,000
Speaker 1: moone sucks. Well, well, now you know you got your

866
00:45:47,080 --> 00:45:48,560
Speaker 1: work cut out for you for the rest of the show.

867
00:45:48,760 --> 00:45:50,520
Speaker 1: Try to figure that out. Yeah, I am. But here's

868
00:45:50,520 --> 00:45:52,319
Speaker 1: the thing. I do think that the S twenty four

869
00:45:52,440 --> 00:45:55,800
Speaker 1: Ultra is an incredible device. I really I find myself

870
00:45:55,880 --> 00:46:00,120
Speaker 1: using it every day, and I really think that that

871
00:46:00,160 --> 00:46:03,080
Speaker 1: Samsung has done an incredible job with the device this year,

872
00:46:03,760 --> 00:46:06,799
Speaker 1: not just with the hardware, but also the software I

873
00:46:06,800 --> 00:46:09,320
Speaker 1: think is getting really good. I'm waiting for one more feature,

874
00:46:09,440 --> 00:46:11,879
Speaker 1: and that is the vertical app drawer, so when you

875
00:46:11,920 --> 00:46:15,319
Speaker 1: swipe to your apps, instead of being horizontal where you

876
00:46:15,320 --> 00:46:18,560
Speaker 1: swipe around, you go up and you can see all

877
00:46:18,560 --> 00:46:21,120
Speaker 1: your apps in line. But just the screen on this

878
00:46:21,280 --> 00:46:25,239
Speaker 1: phone is so good that you watch a movie on

879
00:46:25,280 --> 00:46:28,160
Speaker 1: that screen and it rivals any TV except for the

880
00:46:28,200 --> 00:46:30,799
Speaker 1: size obviously. But the other thing they added this year

881
00:46:30,840 --> 00:46:34,560
Speaker 1: is this anti reflective screen, and so you don't realize

882
00:46:34,719 --> 00:46:37,880
Speaker 1: when I compare this phone against other devices that I test,

883
00:46:38,680 --> 00:46:42,280
Speaker 1: they're all super reflective, and the Samsung screen some whatever

884
00:46:42,320 --> 00:46:45,319
Speaker 1: they did to it, it like absorbs the light and

885
00:46:45,400 --> 00:46:48,080
Speaker 1: it doesn't reflect it. So it's like it's just another

886
00:46:48,200 --> 00:46:51,840
Speaker 1: level of like niceness. So I guess for the hardware,

887
00:46:51,920 --> 00:46:55,560
Speaker 1: it's really nice. But the software is really very similar

888
00:46:55,880 --> 00:46:57,600
Speaker 1: to what you get on the S twenty three and

889
00:46:57,640 --> 00:47:00,040
Speaker 1: the S twenty four. And if you're wondering if you

890
00:47:00,080 --> 00:47:01,560
Speaker 1: have an S twenty two, are you going to get

891
00:47:01,600 --> 00:47:04,960
Speaker 1: this update to the AI features, Samsung has not announced

892
00:47:05,000 --> 00:47:07,480
Speaker 1: that part of it just yet they don't want to completely,

893
00:47:07,560 --> 00:47:10,960
Speaker 1: you know, cannibalize all of their sales. Right, all right,

894
00:47:11,000 --> 00:47:13,560
Speaker 1: Coming up next, we'll talk about the social media ban

895
00:47:13,640 --> 00:47:17,360
Speaker 1: in Florida and Instagram. You're listening to rich on Tech.

896
00:47:20,600 --> 00:47:23,520
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking

897
00:47:23,600 --> 00:47:26,680
Speaker 1: technology with you at triple eight Rich one oh one.

898
00:47:27,640 --> 00:47:30,919
Speaker 1: That's eight eight eight seven four to two four one

899
00:47:31,239 --> 00:47:33,880
Speaker 1: zero one. If you want to email the web, the

900
00:47:34,160 --> 00:47:40,239
Speaker 1: website rich on Tech dot TV, let's see. Florida this

901
00:47:40,280 --> 00:47:45,360
Speaker 1: week enacts a strict social media ban for minors under fourteen.

902
00:47:45,480 --> 00:47:48,800
Speaker 1: New law prohibits social media accounts for children under fourteen,

903
00:47:49,360 --> 00:47:54,040
Speaker 1: and it requires printal consent for teenagers fourteen and fifteen.

904
00:47:54,120 --> 00:47:57,200
Speaker 1: Of course, this has sparked many debates about online safety

905
00:47:57,280 --> 00:48:02,279
Speaker 1: and free speech. Uh, that's pretty much it. So these

906
00:48:02,320 --> 00:48:06,920
Speaker 1: companies have to delete any social media accounts believed to

907
00:48:06,960 --> 00:48:09,359
Speaker 1: be used by miners under fourteen. So if these kids

908
00:48:09,400 --> 00:48:13,000
Speaker 1: already have one, I guess the onus is on you know,

909
00:48:13,040 --> 00:48:15,400
Speaker 1: Instagram and Facebook. Well they're probably not on Facebook, but

910
00:48:15,440 --> 00:48:19,280
Speaker 1: you know Instagram and snapchat, TikTok, they got to delete

911
00:48:19,320 --> 00:48:22,280
Speaker 1: those accounts. Now, we've talked about this in the past.

912
00:48:22,320 --> 00:48:24,440
Speaker 1: These companies know when even when you know, cause these

913
00:48:24,520 --> 00:48:27,919
Speaker 1: kids sign up for these accounts using a fake birth date.

914
00:48:28,880 --> 00:48:31,600
Speaker 1: And of course these services know that they know what

915
00:48:31,640 --> 00:48:33,960
Speaker 1: they're looking at. They can tell. I mean, they're not

916
00:48:34,080 --> 00:48:37,120
Speaker 1: being fooled, they're just allowing it. It's kind of like

917
00:48:37,160 --> 00:48:40,520
Speaker 1: when you, you know, got into a bar underage. They

918
00:48:40,760 --> 00:48:43,640
Speaker 1: know you're not fooling anyone, like I can tell when

919
00:48:43,680 --> 00:48:48,600
Speaker 1: you're under twenty one. Come on, anyone can do that anyway.

920
00:48:48,680 --> 00:48:53,120
Speaker 1: So the idea here is to protect these teens because

921
00:48:53,120 --> 00:48:56,200
Speaker 1: there's so many mental health issues and bullying and all

922
00:48:56,239 --> 00:48:59,880
Speaker 1: that stuff. Predators and you know, of course the people

923
00:48:59,880 --> 00:49:02,160
Speaker 1: on the other side don't like it because of First

924
00:49:02,200 --> 00:49:06,000
Speaker 1: Amendment rights. And you know, now, how we're going to

925
00:49:06,120 --> 00:49:09,360
Speaker 1: verify these teenagers, most of them. If you're fourteen or fifteen,

926
00:49:09,400 --> 00:49:11,239
Speaker 1: how do you have a you know what, don't you

927
00:49:11,239 --> 00:49:13,080
Speaker 1: don't even have a driver's license? How do you verify

928
00:49:13,320 --> 00:49:17,000
Speaker 1: you are who you say you are? So pe this

929
00:49:17,080 --> 00:49:20,279
Speaker 1: is just so wild. Now I will tell you all

930
00:49:20,280 --> 00:49:24,480
Speaker 1: of this. I am actually four less social media for teenagers,

931
00:49:24,480 --> 00:49:27,520
Speaker 1: I really am, because this stuff is a nightmare. Even

932
00:49:27,560 --> 00:49:31,160
Speaker 1: for adults. We are not equipped for what this stuff

933
00:49:31,239 --> 00:49:34,960
Speaker 1: does to us. It's a It's a mini casino in

934
00:49:35,000 --> 00:49:38,240
Speaker 1: your pocket, That's what it is. We love the notifications,

935
00:49:38,760 --> 00:49:44,560
Speaker 1: we love the acceptance, we love the comments that we get.

936
00:49:44,800 --> 00:49:48,040
Speaker 1: It's just it's it's all the same thing as a casino.

937
00:49:48,719 --> 00:49:52,080
Speaker 1: It triggers the same neurons in our brains. So do

938
00:49:52,239 --> 00:49:53,960
Speaker 1: kids need to be exposed to this? When I was

939
00:49:53,960 --> 00:49:56,920
Speaker 1: a kid, here we go, where's my I walked to

940
00:49:56,960 --> 00:50:02,160
Speaker 1: school in the rain up the both ways. When I

941
00:50:02,200 --> 00:50:05,719
Speaker 1: was a kid, we played outside, That's what we did. Yeah,

942
00:50:05,760 --> 00:50:08,560
Speaker 1: we were not on social media. There was no such

943
00:50:08,600 --> 00:50:10,359
Speaker 1: thing as social media when I was a kid. And

944
00:50:10,360 --> 00:50:13,480
Speaker 1: guess what, I had a great childhood. These kids are

945
00:50:13,600 --> 00:50:17,240
Speaker 1: worried about what people think of them. Can you imagine

946
00:50:17,239 --> 00:50:19,480
Speaker 1: being a teenager now? When I was a kid, if

947
00:50:19,560 --> 00:50:22,080
Speaker 1: you didn't get invited to a party on a Friday night,

948
00:50:22,520 --> 00:50:24,600
Speaker 1: you didn't even know about the party until Monday morning,

949
00:50:24,680 --> 00:50:26,799
Speaker 1: right when kids were talking about it, and then you'd

950
00:50:26,800 --> 00:50:29,400
Speaker 1: be sad right that you weren't part of that. Now,

951
00:50:29,640 --> 00:50:32,520
Speaker 1: in real time, you see when you're at home on

952
00:50:32,560 --> 00:50:34,160
Speaker 1: a Friday night and you thought you were having a

953
00:50:34,160 --> 00:50:37,080
Speaker 1: fun night watching a movie with your parents. Now, all

954
00:50:37,120 --> 00:50:38,600
Speaker 1: of a sudden, you see all these kids out at

955
00:50:38,600 --> 00:50:40,239
Speaker 1: a party that you're not invited to. How do you

956
00:50:40,280 --> 00:50:44,160
Speaker 1: think that makes you feel? It sucks? And now imagine

957
00:50:44,160 --> 00:50:47,120
Speaker 1: that times a hundred different things that these kids have

958
00:50:47,200 --> 00:50:49,719
Speaker 1: to deal with on social media. Not to mention the

959
00:50:49,719 --> 00:50:52,600
Speaker 1: stuff they're exposed to, not to mention the comments, not

960
00:50:52,680 --> 00:50:55,240
Speaker 1: to mention the dms, not to mention just the idea

961
00:50:55,280 --> 00:50:58,360
Speaker 1: that they are looking at their screen twenty four to seven. Now,

962
00:50:58,719 --> 00:51:02,200
Speaker 1: do we need legislation this, Do we need parents for this?

963
00:51:02,400 --> 00:51:05,000
Speaker 1: Do we need senators for this? I don't know. I

964
00:51:05,000 --> 00:51:08,799
Speaker 1: don't know what the answer is. But it's all not good. Now.

965
00:51:08,800 --> 00:51:11,359
Speaker 1: Has social media done a lot of good things. Absolutely,

966
00:51:11,760 --> 00:51:14,720
Speaker 1: it's been an incredible thing. It's built businesses for people,

967
00:51:14,760 --> 00:51:18,480
Speaker 1: it's made money for people. It is made superstars out

968
00:51:18,520 --> 00:51:22,160
Speaker 1: of people. It's made justin Bieber. It's done a lot

969
00:51:22,160 --> 00:51:25,520
Speaker 1: of things. But it's good and it's bad. And so

970
00:51:25,560 --> 00:51:27,480
Speaker 1: at the end of the day, I think that this

971
00:51:27,680 --> 00:51:30,239
Speaker 1: law is going to be fought in many ways. I

972
00:51:30,239 --> 00:51:34,000
Speaker 1: think it's gonna be tough to enable and to of

973
00:51:34,040 --> 00:51:38,280
Speaker 1: course enforce. But it doesn't take effect until January first,

974
00:51:38,480 --> 00:51:40,520
Speaker 1: so there's gonna be a lot of debate until then.

975
00:51:41,280 --> 00:51:44,359
Speaker 1: But I think we're gonna see more around this kind

976
00:51:44,440 --> 00:51:48,839
Speaker 1: of protection for young people in the US. The tech

977
00:51:48,840 --> 00:51:52,160
Speaker 1: companies don't want it. Obviously, they hate this kind of stuff.

978
00:51:52,200 --> 00:51:54,000
Speaker 1: Why do they want. They want They want a baby

979
00:51:54,440 --> 00:51:57,760
Speaker 1: out of the womb, to have Instagram set up that account,

980
00:51:58,239 --> 00:52:01,359
Speaker 1: get them fingerprinted, right, put them on social media. That's

981
00:52:01,360 --> 00:52:03,719
Speaker 1: what people do. Actually, the parents, what is the first

982
00:52:03,719 --> 00:52:06,000
Speaker 1: thing they do? They post a picture of their baby.

983
00:52:06,160 --> 00:52:07,960
Speaker 1: And what do you think Instagram and Facebook is doing.

984
00:52:07,960 --> 00:52:10,359
Speaker 1: They're scanning that picture. They say, ooh, we got another one.

985
00:52:10,400 --> 00:52:12,719
Speaker 1: We got another human that we can identify in our

986
00:52:13,040 --> 00:52:17,920
Speaker 1: facial scanning network. And by the way, Instagram, this is

987
00:52:17,960 --> 00:52:23,560
Speaker 1: interesting limiting by default political content ahead of elections. So

988
00:52:23,600 --> 00:52:26,600
Speaker 1: people didn't realize. But Instagram said, hey, we're gonna give

989
00:52:26,600 --> 00:52:31,280
Speaker 1: you the option to limit political content on your feed.

990
00:52:31,360 --> 00:52:33,080
Speaker 1: But what they didn't tell people is that they were

991
00:52:33,080 --> 00:52:37,800
Speaker 1: doing it by default. So if you go into Instagram,

992
00:52:38,000 --> 00:52:42,960
Speaker 1: there is a setting that you can see that limits

993
00:52:42,960 --> 00:52:45,719
Speaker 1: your content. If you want to see political content, you

994
00:52:45,760 --> 00:52:48,400
Speaker 1: have to change it. So if you go into your account,

995
00:52:48,440 --> 00:52:51,640
Speaker 1: open up Instagram, tap your little profile picture, tap the

996
00:52:51,760 --> 00:52:54,799
Speaker 1: menu bar, which is the three little the hamburger menu

997
00:52:54,840 --> 00:52:58,799
Speaker 1: which is a three line stacked up. Scroll down and

998
00:52:58,960 --> 00:53:03,080
Speaker 1: you will see content preferences, and then you'll see all

999
00:53:03,080 --> 00:53:05,520
Speaker 1: these different things interested not interested. One of them is

1000
00:53:05,560 --> 00:53:09,040
Speaker 1: political content. Tap there and you'll see by default, your

1001
00:53:09,080 --> 00:53:12,280
Speaker 1: phone says limit political content from people you don't follow.

1002
00:53:12,680 --> 00:53:16,760
Speaker 1: You'll see less political or social topics in your suggested content.

1003
00:53:17,440 --> 00:53:19,279
Speaker 1: You have the option to change that if you don't

1004
00:53:19,280 --> 00:53:21,480
Speaker 1: want to limit what you see. We just want to

1005
00:53:21,480 --> 00:53:26,479
Speaker 1: be angrier. Turn that setting off. You're listening to Rich

1006
00:53:26,560 --> 00:53:32,760
Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro

1007
00:53:32,880 --> 00:53:37,239
Speaker 1: here hanging out with you, talking technology eighty eight Rich

1008
00:53:37,280 --> 00:53:40,400
Speaker 1: one O one eight eight eight seven four to two

1009
00:53:40,480 --> 00:53:44,760
Speaker 1: four one zero one. Joining me now is Amazon's chief

1010
00:53:44,840 --> 00:53:49,920
Speaker 1: Medical Officer, doctor Vin Gupta, to discuss Amazon pharmacy. They

1011
00:53:49,960 --> 00:53:52,800
Speaker 1: have some new announcements this week and they're using AI

1012
00:53:52,960 --> 00:53:57,640
Speaker 1: to help them deliver medications faster. Doctor. Welcome to the show, Rich,

1013
00:53:57,680 --> 00:53:59,880
Speaker 1: Thanks for having me. Great to be here, Thank you.

1014
00:54:00,480 --> 00:54:06,279
Speaker 1: So let's talk about Amazon pharmacy in general. Explain is

1015
00:54:06,320 --> 00:54:09,760
Speaker 1: this relatively new, like what does Amazon pharmacy do? Exactly?

1016
00:54:10,880 --> 00:54:15,560
Speaker 10: Yeah, absolutely so. I'm a pulmonologist, still practice to the bedside,

1017
00:54:15,680 --> 00:54:19,120
Speaker 10: and I'm thrilled to be able to have my role

1018
00:54:19,200 --> 00:54:23,239
Speaker 10: at Amazon specifically helping to lead Amazon Pharmacy because you rich,

1019
00:54:23,360 --> 00:54:25,960
Speaker 10: as you know, as your listeners know, the world does

1020
00:54:26,000 --> 00:54:29,080
Speaker 10: not need another pharmacy and needs a pharmacy that works

1021
00:54:29,120 --> 00:54:32,759
Speaker 10: for them, that's available around the clock, that makes what

1022
00:54:32,840 --> 00:54:35,480
Speaker 10: should be as simple as simple as possible. And so

1023
00:54:36,120 --> 00:54:38,319
Speaker 10: I've had the pleasure of being part of Amazon and

1024
00:54:38,360 --> 00:54:42,480
Speaker 10: Amazon's health initiatives for the last four plus years, pharmacy

1025
00:54:42,520 --> 00:54:45,359
Speaker 10: for a little over a year, and what we're trying

1026
00:54:45,400 --> 00:54:49,719
Speaker 10: to do is make an experience that is incredibly frustrating

1027
00:54:49,760 --> 00:54:53,680
Speaker 10: for providers and for patients as streamlined as possible. We're

1028
00:54:53,719 --> 00:54:57,360
Speaker 10: fifty states digital first, direct to your doorstep, as you

1029
00:54:57,360 --> 00:55:01,040
Speaker 10: would expect with Amazon on the retail side, and we've

1030
00:55:01,040 --> 00:55:04,120
Speaker 10: existed for about four years now, and I think when

1031
00:55:04,520 --> 00:55:07,719
Speaker 10: my provider colleagues hear about it in the clinical community,

1032
00:55:08,000 --> 00:55:11,560
Speaker 10: you know they're surprised and that you can get your medications.

1033
00:55:11,719 --> 00:55:14,200
Speaker 10: All your listeners can get their medications direct to their

1034
00:55:14,200 --> 00:55:17,560
Speaker 10: doorstep for chronic needs like high blood pressure or if

1035
00:55:17,560 --> 00:55:20,960
Speaker 10: they say, have the flu, direct to their doorstep, very

1036
00:55:21,000 --> 00:55:24,160
Speaker 10: easy check out, and bottom low prices too. If there's

1037
00:55:24,239 --> 00:55:26,480
Speaker 10: going to be a low price for medication like insulin

1038
00:55:27,120 --> 00:55:29,080
Speaker 10: or TAMA flu. If you come down with the flu,

1039
00:55:29,120 --> 00:55:32,840
Speaker 10: you're gonna find it an Amazon pharmacy. But again, the

1040
00:55:32,880 --> 00:55:35,520
Speaker 10: awareness piece to your question is something we're trying to build.

1041
00:55:35,680 --> 00:55:38,000
Speaker 1: Yeah, well, okay, so, but here's my question, because most

1042
00:55:38,000 --> 00:55:39,319
Speaker 1: of the time it works like this. You know, I've

1043
00:55:39,360 --> 00:55:41,960
Speaker 1: got two kids. You go to the doctor and they say, okay,

1044
00:55:42,000 --> 00:55:45,279
Speaker 1: they need this, and you drive to your pharmacy that's

1045
00:55:45,400 --> 00:55:48,120
Speaker 1: whatever down the street and you wait there. You know,

1046
00:55:48,160 --> 00:55:51,920
Speaker 1: they send the script electronically. Is this for stuff that

1047
00:55:51,960 --> 00:55:54,400
Speaker 1: you need like immediately or is it only for like

1048
00:55:54,480 --> 00:55:57,000
Speaker 1: chronic conditions? Like how would that work? And I guess

1049
00:55:57,400 --> 00:55:59,760
Speaker 1: maybe the news that you guys announced the same day delivery.

1050
00:55:59,760 --> 00:56:01,040
Speaker 1: I guess maybe that's part of that.

1051
00:56:02,239 --> 00:56:05,360
Speaker 10: Well, for many of your listeners in the in the

1052
00:56:05,360 --> 00:56:09,640
Speaker 10: Los Angeles area, it's exactly that that if you if

1053
00:56:09,680 --> 00:56:12,880
Speaker 10: you have an acute need, let's say you woke up

1054
00:56:12,920 --> 00:56:15,600
Speaker 10: and you're feeling unwell, it got diagnosed with infection like

1055
00:56:15,640 --> 00:56:19,000
Speaker 10: a sonio sitis or a pneumonia, and you need an

1056
00:56:19,000 --> 00:56:22,359
Speaker 10: antibiotic or an antiviral. Now we know, especially rich four

1057
00:56:22,440 --> 00:56:25,040
Speaker 10: years of the pandemic, the time to treatment really matters,

1058
00:56:25,120 --> 00:56:28,640
Speaker 10: especially for those acute indications, not just for your chronic needs.

1059
00:56:29,280 --> 00:56:33,000
Speaker 10: We can do that in Riverside, Tamperdandino and Anaheim.

1060
00:56:33,120 --> 00:56:33,920
Speaker 1: If you if you.

1061
00:56:33,920 --> 00:56:36,080
Speaker 10: Get that script in, if your dog gets that script

1062
00:56:36,160 --> 00:56:39,799
Speaker 10: into us digitally, if they just press uh, send it

1063
00:56:39,800 --> 00:56:42,640
Speaker 10: to Amazon Pharmacy instead of sending it to your usual pharmacy,

1064
00:56:42,680 --> 00:56:45,120
Speaker 10: and they get it into us before four pm, you're

1065
00:56:45,120 --> 00:56:47,400
Speaker 10: going to have it at your doorstep before the end

1066
00:56:47,440 --> 00:56:49,040
Speaker 10: of the night. And so we're gonna we're going to

1067
00:56:49,120 --> 00:56:52,040
Speaker 10: promise rap it at home, same day delivery. We're going

1068
00:56:52,120 --> 00:56:54,520
Speaker 10: to continue to expand west to serve a larger number

1069
00:56:54,520 --> 00:56:58,480
Speaker 10: of patients and the La Metro area by April, so

1070
00:56:58,480 --> 00:57:03,480
Speaker 10: so it's really once if you have diabetes, high blood pressure,

1071
00:57:03,520 --> 00:57:06,839
Speaker 10: or other chronic conditions, we fill all of those medications.

1072
00:57:06,840 --> 00:57:10,520
Speaker 10: We have since our origin in pill Pack towards the

1073
00:57:10,600 --> 00:57:12,759
Speaker 10: end of the twenty tens, where we really try to

1074
00:57:12,840 --> 00:57:16,240
Speaker 10: key in making it simple to stay on chronic medications.

1075
00:57:16,840 --> 00:57:22,160
Speaker 10: Now we're saying in places like Los Angeles and New York, Seattle, Austin, Miami,

1076
00:57:22,280 --> 00:57:26,320
Speaker 10: places where we can do rapid delivery, directed worstep, we

1077
00:57:26,400 --> 00:57:28,520
Speaker 10: can be there for your acute needs too.

1078
00:57:28,880 --> 00:57:32,240
Speaker 1: Okay, got it? It's so you can anywhere you live,

1079
00:57:32,320 --> 00:57:34,280
Speaker 1: you can get delivery of let's say you're on a

1080
00:57:34,320 --> 00:57:38,000
Speaker 1: recurring medication, that's fine, but if you need that same day.

1081
00:57:38,040 --> 00:57:40,640
Speaker 1: You're starting to roll that out in a lot of

1082
00:57:40,640 --> 00:57:43,240
Speaker 1: cities across the US. Okay, that makes much more sense.

1083
00:57:43,480 --> 00:57:46,480
Speaker 1: Do the doctors understand how to send the prescription directly

1084
00:57:46,520 --> 00:57:48,640
Speaker 1: to Amazon? Like you said, you know, have him send

1085
00:57:48,640 --> 00:57:50,640
Speaker 1: it to Amazon? Like, is that some sort of electronics

1086
00:57:50,680 --> 00:57:52,520
Speaker 1: system that they have that just works?

1087
00:57:53,560 --> 00:57:53,760
Speaker 5: You know?

1088
00:57:54,000 --> 00:57:56,600
Speaker 10: I think this is the thing. I'm a pomonologist, and

1089
00:57:57,080 --> 00:58:00,160
Speaker 10: what I've noticed is when I'm with my patient. To

1090
00:58:00,160 --> 00:58:03,040
Speaker 10: answer your question, I don't want to take the fifteen

1091
00:58:03,080 --> 00:58:05,960
Speaker 10: seconds to change the pharmacy on file unless there's a

1092
00:58:06,000 --> 00:58:07,920
Speaker 10: reason to do it or my patient asked me to

1093
00:58:07,960 --> 00:58:11,080
Speaker 10: do it. We've become so habituated as a country to

1094
00:58:11,120 --> 00:58:13,680
Speaker 10: get our scripts from the same exact pharmacies, because that's

1095
00:58:13,720 --> 00:58:16,360
Speaker 10: what that's just our habit that's the reflex, and it's

1096
00:58:16,360 --> 00:58:18,120
Speaker 10: the reflex on the part of the provider. And to

1097
00:58:18,160 --> 00:58:21,480
Speaker 10: answer your question, it's really easy. Ninety four percent of

1098
00:58:21,800 --> 00:58:25,920
Speaker 10: prescriptions originate in the electronic medical record. They get electronically

1099
00:58:25,960 --> 00:58:28,800
Speaker 10: sent to say a retail pharmacy. Many of us know

1100
00:58:28,880 --> 00:58:32,000
Speaker 10: this retail pharmacies. It's as simple as typing an Amazon

1101
00:58:32,000 --> 00:58:36,880
Speaker 10: pharmacy right into that e scribe if you're the doc,

1102
00:58:36,960 --> 00:58:39,440
Speaker 10: if you're the provider, instead of typing in say a

1103
00:58:39,480 --> 00:58:42,520
Speaker 10: retail pharmacy is type in Amazon pharmacy, you can send

1104
00:58:42,520 --> 00:58:44,280
Speaker 10: it to us digitally, just like you would send it

1105
00:58:44,360 --> 00:58:47,280
Speaker 10: to any pharmacy on the If you're listening to this

1106
00:58:47,320 --> 00:58:49,880
Speaker 10: and you're wondering, gosh, I would like the convenience and

1107
00:58:49,920 --> 00:58:52,760
Speaker 10: I would like to experience something different, regardless of your

1108
00:58:53,200 --> 00:58:55,680
Speaker 10: medical needs may be. All you have to do is

1109
00:58:55,720 --> 00:58:59,040
Speaker 10: go to pharmacy dot Amazon dot com. Under thirty seconds,

1110
00:58:59,080 --> 00:59:02,240
Speaker 10: build a profile. We can actually transfer your prescriptions for

1111
00:59:02,400 --> 00:59:05,320
Speaker 10: you very easily. You just tell us where you're filling them.

1112
00:59:05,520 --> 00:59:07,920
Speaker 10: It's a very easy process for us to actually go

1113
00:59:07,960 --> 00:59:11,360
Speaker 10: get those prescriptions. So you don't have to wait for

1114
00:59:11,400 --> 00:59:14,400
Speaker 10: better healthcare for a better pharmacy experience. We make that

1115
00:59:14,440 --> 00:59:17,800
Speaker 10: process of transferring very easy, or if you're on a

1116
00:59:17,840 --> 00:59:20,480
Speaker 10: new medication to your point really easy for the doctor

1117
00:59:20,640 --> 00:59:23,360
Speaker 10: just to send it directly through the electronic medical record

1118
00:59:23,440 --> 00:59:24,360
Speaker 10: like they would otherwise.

1119
00:59:24,800 --> 00:59:26,880
Speaker 1: And how does this get to my house? You know,

1120
00:59:26,960 --> 00:59:28,600
Speaker 1: with the same day. Is it some sort of like

1121
00:59:28,640 --> 00:59:30,880
Speaker 1: delivery partner in the area or what.

1122
00:59:32,160 --> 00:59:35,560
Speaker 10: In some cases there's our delivery service providers. We work

1123
00:59:35,600 --> 00:59:38,640
Speaker 10: with third party companies as we as we do on

1124
00:59:38,680 --> 00:59:41,960
Speaker 10: the retail side, and sometimes they are our own drivers

1125
00:59:41,960 --> 00:59:45,240
Speaker 10: employed directly by Amazon. And what we're doing is really

1126
00:59:45,320 --> 00:59:48,520
Speaker 10: key into sustainability. In the Los Angeles area, as in

1127
00:59:48,560 --> 00:59:52,200
Speaker 10: other cities, Rivian all Electric vans and other commercial vehicles

1128
00:59:52,480 --> 00:59:55,280
Speaker 10: are likely going to be meeting the patient at the

1129
00:59:55,280 --> 00:59:58,479
Speaker 10: front door with their medication. So we're trying to as

1130
00:59:58,520 --> 01:00:02,760
Speaker 10: we're getting more into the last smile healthcare space, also

1131
01:00:02,800 --> 01:00:05,600
Speaker 10: important to lean into sustainability. What's good for the environment,

1132
01:00:05,680 --> 01:00:08,080
Speaker 10: what's good for the climate. So in places like La

1133
01:00:08,480 --> 01:00:11,480
Speaker 10: expect that Rivian all Electric van to meet you outside

1134
01:00:11,480 --> 01:00:14,600
Speaker 10: at the doorstep. In places like New York City, we're

1135
01:00:14,640 --> 01:00:17,560
Speaker 10: leaning into e bikes just an easier and more nimble

1136
01:00:17,600 --> 01:00:19,560
Speaker 10: way to navigate the streets in Manhattan.

1137
01:00:19,880 --> 01:00:21,800
Speaker 1: What about the drone? When's that going to drop off

1138
01:00:21,840 --> 01:00:23,120
Speaker 1: the prescription on my roof?

1139
01:00:24,200 --> 01:00:27,080
Speaker 10: It already is in places like Conversation, we already have

1140
01:00:27,120 --> 01:00:29,680
Speaker 10: it live. It's been live for about six months. People

1141
01:00:29,760 --> 01:00:33,520
Speaker 10: love it actually, you know, some pretty incredible for somebody

1142
01:00:33,520 --> 01:00:37,560
Speaker 10: that deals and cares for patients for whom they've had

1143
01:00:37,560 --> 01:00:41,000
Speaker 10: a delayed diagnosis, rich or an inability to get a

1144
01:00:41,040 --> 01:00:44,600
Speaker 10: script on time, say a few days after the onset

1145
01:00:44,600 --> 01:00:47,480
Speaker 10: of infection. You know, we saw the countless times in

1146
01:00:47,520 --> 01:00:50,920
Speaker 10: the case of COVID, delayed diagnosis, delayed treatment.

1147
01:00:51,480 --> 01:00:52,200
Speaker 1: That's a big deal.

1148
01:00:52,400 --> 01:00:54,160
Speaker 10: That puts somebody at risk of ending up in the

1149
01:00:54,200 --> 01:00:56,920
Speaker 10: hospital and in my ICU. In the case of drones,

1150
01:00:57,040 --> 01:01:00,720
Speaker 10: answer your question, we saw a should get sent to

1151
01:01:00,800 --> 01:01:04,920
Speaker 10: us in college station, get ingested, processed, and that that

1152
01:01:05,000 --> 01:01:07,560
Speaker 10: med actually make their way via drone to somebody's home

1153
01:01:07,760 --> 01:01:13,000
Speaker 10: in under twenty eight minutes. Imagine that script ingested processed.

1154
01:01:13,080 --> 01:01:15,520
Speaker 10: It's spent from under twenty eight minutes. You can't drive

1155
01:01:15,560 --> 01:01:16,040
Speaker 10: that fast.

1156
01:01:16,480 --> 01:01:19,880
Speaker 1: That's wild. Just got about a minute here. So explain

1157
01:01:19,960 --> 01:01:21,920
Speaker 1: to me the AI side of all this. What do

1158
01:01:22,000 --> 01:01:24,320
Speaker 1: you how how is Amazon Pharmacy using AI?

1159
01:01:25,760 --> 01:01:29,000
Speaker 10: Well, number one, most most of your listeners may not

1160
01:01:29,040 --> 01:01:31,200
Speaker 10: realize this, I mean most most of my colleagues don't

1161
01:01:31,200 --> 01:01:33,520
Speaker 10: realize this as well, that there's a lot of delays

1162
01:01:33,520 --> 01:01:37,760
Speaker 10: in just processing prescriptions. On the pharmacy side, doc prescribes

1163
01:01:37,760 --> 01:01:41,960
Speaker 10: the prescription takes hours sometimes for pharmacists actually to look

1164
01:01:42,000 --> 01:01:44,720
Speaker 10: at the instructions to process it to make sure that

1165
01:01:44,960 --> 01:01:47,800
Speaker 10: everything looks good, there's no drug drug interactions or allergies.

1166
01:01:48,280 --> 01:01:50,240
Speaker 10: We're using general of AI and to to streamline that

1167
01:01:50,280 --> 01:01:52,919
Speaker 10: process to a matter of minutes and so from that's

1168
01:01:52,960 --> 01:01:55,560
Speaker 10: why we can ingest these prescriptions so quickly and get

1169
01:01:55,600 --> 01:01:58,520
Speaker 10: immediately to dispense. That's number one. Number two, it's the

1170
01:01:58,560 --> 01:02:01,160
Speaker 10: probably medications of the big deal. And we know that

1171
01:02:01,200 --> 01:02:03,920
Speaker 10: there's been shortages of medications like pakslovid during the height

1172
01:02:03,960 --> 01:02:06,760
Speaker 10: of covid in some cases, the weight loss drugs. We

1173
01:02:06,800 --> 01:02:10,040
Speaker 10: are using generator AI and machine learning algorithms to make

1174
01:02:10,080 --> 01:02:14,240
Speaker 10: sure that places like Los Angeles have the right formulary

1175
01:02:14,280 --> 01:02:19,840
Speaker 10: and supply of medications that Angelino's need. And we're seeing

1176
01:02:19,920 --> 01:02:22,080
Speaker 10: our wanting to get filled through US, so we make

1177
01:02:22,120 --> 01:02:24,280
Speaker 10: sure we have supply on the ready for the mets

1178
01:02:24,280 --> 01:02:26,520
Speaker 10: that are commonly filled in Los Angeles, and we're also

1179
01:02:26,560 --> 01:02:28,360
Speaker 10: making sure that we can ingest that prescription as quickly

1180
01:02:28,360 --> 01:02:28,920
Speaker 10: as possible.

1181
01:02:29,000 --> 01:02:31,400
Speaker 1: Ah, that's interesting kind of moving the stock around where

1182
01:02:31,400 --> 01:02:34,280
Speaker 1: it needs to be before the people need it. Doctor

1183
01:02:34,360 --> 01:02:36,960
Speaker 1: Vin Gupta, Amazon's chief medical officer. Can you go to

1184
01:02:37,000 --> 01:02:39,600
Speaker 1: a party without someone saying, hey, doc, can you can

1185
01:02:39,600 --> 01:02:42,720
Speaker 1: you answer me this question? Because I know when I

1186
01:02:42,760 --> 01:02:44,720
Speaker 1: go to anywhere it's like, hey, I have a tech question.

1187
01:02:44,760 --> 01:02:46,479
Speaker 1: Can I show you my phone? Is that the same

1188
01:02:46,480 --> 01:02:48,840
Speaker 1: thing with you? A little bit?

1189
01:02:48,960 --> 01:02:50,320
Speaker 10: A little bit, I have to have to choose my

1190
01:02:50,360 --> 01:02:51,040
Speaker 10: friends wisely.

1191
01:02:52,120 --> 01:02:54,680
Speaker 1: All right, thanks so much for joining me, doctor Vin Gupta,

1192
01:02:54,760 --> 01:02:56,760
Speaker 1: and tell me the website again. So is it just

1193
01:02:56,760 --> 01:02:58,520
Speaker 1: pharmacy dot Amazon dot com.

1194
01:02:59,040 --> 01:03:02,040
Speaker 10: Pharmacy dot Amazon dot You don't have to wait for

1195
01:03:02,040 --> 01:03:03,840
Speaker 10: a better pharmacy experience. We can have it today.

1196
01:03:04,120 --> 01:03:05,760
Speaker 1: All right, Thanks so much for joining me on the show.

1197
01:03:05,800 --> 01:03:06,360
Speaker 1: Appreciate it.

1198
01:03:06,960 --> 01:03:07,080
Speaker 5: Uh.

1199
01:03:07,440 --> 01:03:09,880
Speaker 1: Coming up next more of your calls. Triple eight rich

1200
01:03:09,960 --> 01:03:12,440
Speaker 1: one O one eight eight eight seven four to two

1201
01:03:12,720 --> 01:03:17,160
Speaker 1: four one zero one. You are listening to Rich on Tech.

1202
01:03:20,320 --> 01:03:23,600
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1203
01:03:23,600 --> 01:03:26,040
Speaker 1: out with you at Triple eight rich one O one

1204
01:03:26,280 --> 01:03:29,760
Speaker 1: eight eight eight seven four to two four one zero one.

1205
01:03:30,360 --> 01:03:32,480
Speaker 1: Give me a call if you have a question about technology.

1206
01:03:32,600 --> 01:03:37,920
Speaker 1: No question is too big or too small. I think

1207
01:03:37,960 --> 01:03:40,080
Speaker 1: if I ran a small like plumbing business, you know

1208
01:03:40,320 --> 01:03:44,520
Speaker 1: it's basically you know what's the difference. Great conversation with

1209
01:03:44,600 --> 01:03:47,880
Speaker 1: Amazon Pharmacy That was really interesting to me because I'm

1210
01:03:47,880 --> 01:03:50,200
Speaker 1: always like, I think that people are so scared to

1211
01:03:50,240 --> 01:03:53,480
Speaker 1: try a different pharmacy. Like literally, growing up, we had

1212
01:03:53,520 --> 01:03:56,920
Speaker 1: the same bank. We you know, we had the same pharmacy. Like,

1213
01:03:56,960 --> 01:03:58,960
Speaker 1: we never changed anything. And it was only when I

1214
01:03:59,080 --> 01:04:01,520
Speaker 1: came out to California that I was like, wait, do

1215
01:04:01,560 --> 01:04:03,040
Speaker 1: I still have to get like a prescription at my

1216
01:04:03,080 --> 01:04:05,680
Speaker 1: hometown pharmacy back in New Jersey or can I go

1217
01:04:05,760 --> 01:04:07,640
Speaker 1: to Like Actually, one of the things I thought was

1218
01:04:07,640 --> 01:04:10,600
Speaker 1: wild is we were on vacation and we were able

1219
01:04:10,640 --> 01:04:13,680
Speaker 1: to pick up a prescription at a different like CVS.

1220
01:04:14,080 --> 01:04:16,120
Speaker 1: I was like, this is game changing, and it's like, well,

1221
01:04:16,120 --> 01:04:18,760
Speaker 1: it's not that big of a deal. We're all linked up. Anyway,

1222
01:04:18,800 --> 01:04:22,480
Speaker 1: I thought that was interesting. Website for the show Richontech

1223
01:04:22,720 --> 01:04:25,360
Speaker 1: dot TV. If you want to follow me on social media,

1224
01:04:26,080 --> 01:04:29,920
Speaker 1: you can find me guess where at rich on Tech.

1225
01:04:30,400 --> 01:04:34,440
Speaker 1: Let's go to David in Brea, California. David, You're on

1226
01:04:34,560 --> 01:04:35,080
Speaker 1: with Rich.

1227
01:04:35,840 --> 01:04:39,800
Speaker 11: Hi, Good afternoon, Rich Great. Earlier this afternoon you had

1228
01:04:39,840 --> 01:04:43,200
Speaker 11: a lady call about her Facebook account. My problem is

1229
01:04:43,280 --> 01:04:46,080
Speaker 11: she said her Facebook was hacked. My problem is my

1230
01:04:46,160 --> 01:04:50,760
Speaker 11: account has been taken over. Facebook has no support whatsoever.

1231
01:04:51,040 --> 01:04:52,960
Speaker 11: The only thing I tell you to do is log

1232
01:04:53,000 --> 01:04:53,720
Speaker 11: into your account.

1233
01:04:53,720 --> 01:04:54,040
Speaker 4: First.

1234
01:04:54,280 --> 01:04:56,160
Speaker 11: Well, I can't log into my account. When I go

1235
01:04:56,200 --> 01:04:58,320
Speaker 11: to log into my account, so they can send me

1236
01:04:58,360 --> 01:05:02,800
Speaker 11: the code. Another email address shows above my email address,

1237
01:05:02,960 --> 01:05:05,440
Speaker 11: and it's some of the letters are blocked out, so

1238
01:05:05,600 --> 01:05:08,040
Speaker 11: any any code will be sent to them. Yep, so

1239
01:05:08,080 --> 01:05:10,480
Speaker 11: I can't get into code. What's whoever? And the weird

1240
01:05:10,520 --> 01:05:13,800
Speaker 11: part was when this first started, I got an email

1241
01:05:14,440 --> 01:05:16,560
Speaker 11: and I answered it and it directed me to my

1242
01:05:16,960 --> 01:05:19,520
Speaker 11: to that to my Facebook account, but it was all

1243
01:05:19,560 --> 01:05:22,920
Speaker 11: in Korean or Japanese, and you know, I could see

1244
01:05:22,960 --> 01:05:25,400
Speaker 11: all my posts, but they all the language had been

1245
01:05:25,440 --> 01:05:28,200
Speaker 11: changed to Korean or Japanese an Asian language. Yeah, I

1246
01:05:28,240 --> 01:05:31,680
Speaker 11: found them. I found the menu hamburger. I scrolled on that,

1247
01:05:31,800 --> 01:05:33,080
Speaker 11: but I couldn't tell what I was, you know, I

1248
01:05:33,080 --> 01:05:37,360
Speaker 11: couldn't understand what I was doing. And uh, that's it.

1249
01:05:37,400 --> 01:05:39,280
Speaker 11: Facebook has no help whatsoever.

1250
01:05:39,600 --> 01:05:41,960
Speaker 1: The aunts, No, they do not. But here's the thing.

1251
01:05:41,960 --> 01:05:44,200
Speaker 1: So I've talked to a lot of people, and I've

1252
01:05:44,240 --> 01:05:46,120
Speaker 1: done a lot of stories with Facebook, and you have

1253
01:05:46,200 --> 01:05:47,800
Speaker 1: to number one, you have to understand what they're up

1254
01:05:47,800 --> 01:05:50,520
Speaker 1: against there. They've got three billion people with these accounts,

1255
01:05:50,920 --> 01:05:54,560
Speaker 1: people open up accounts, bots open up accounts, people switch accounts.

1256
01:05:54,920 --> 01:05:56,760
Speaker 1: You know, we got the woman before who you know,

1257
01:05:56,880 --> 01:05:59,720
Speaker 1: she set up a fake account. So, I mean, there's

1258
01:05:59,760 --> 01:06:02,160
Speaker 1: so much, many things that they're up against, and you know,

1259
01:06:02,200 --> 01:06:05,240
Speaker 1: their primary business is of course getting people on here,

1260
01:06:05,640 --> 01:06:08,240
Speaker 1: but you know, it's it's tough for them to service

1261
01:06:08,320 --> 01:06:10,160
Speaker 1: every one of these accounts, and there's no phone number

1262
01:06:10,160 --> 01:06:13,520
Speaker 1: you can call. There's no Facebook phone number. So the

1263
01:06:13,520 --> 01:06:16,320
Speaker 1: main thing that I have recommended over the years, and

1264
01:06:16,320 --> 01:06:19,320
Speaker 1: the pretty much the only place you can go to

1265
01:06:19,440 --> 01:06:23,200
Speaker 1: do this is Facebook dot com slash hacked. Now, David,

1266
01:06:23,240 --> 01:06:25,200
Speaker 1: I know you said that when you go there, it's

1267
01:06:25,200 --> 01:06:28,680
Speaker 1: someone else's information. So what I would do is actually

1268
01:06:28,800 --> 01:06:32,680
Speaker 1: log out of that account if you can, and then

1269
01:06:32,760 --> 01:06:34,720
Speaker 1: go to this, or even don't even log out, just

1270
01:06:34,800 --> 01:06:37,640
Speaker 1: use like a private browser window and go to Facebook

1271
01:06:37,680 --> 01:06:40,360
Speaker 1: dot com slash hacked. And when I go there, it

1272
01:06:40,400 --> 01:06:43,120
Speaker 1: says report compromised account. If you believe your account has

1273
01:06:43,160 --> 01:06:46,680
Speaker 1: been compromised by another person or virus, please click my

1274
01:06:46,760 --> 01:06:49,919
Speaker 1: account is compromise button. We will help you log back in. Now,

1275
01:06:50,440 --> 01:06:52,720
Speaker 1: you're gonna be up against a bunch of issues because

1276
01:06:52,800 --> 01:06:55,560
Speaker 1: anything that you're trying to log in with that email

1277
01:06:55,600 --> 01:07:00,240
Speaker 1: address is changed. So of course Facebook has all the

1278
01:07:00,320 --> 01:07:03,720
Speaker 1: old email addresses on record. And what this will do

1279
01:07:03,800 --> 01:07:06,040
Speaker 1: is this will start the process of their system trying

1280
01:07:06,040 --> 01:07:09,040
Speaker 1: to figure out, Okay, we see that this is a

1281
01:07:09,040 --> 01:07:10,760
Speaker 1: little bit not on the up and up. We saw

1282
01:07:10,800 --> 01:07:13,520
Speaker 1: the IP address that change it to this email address

1283
01:07:13,560 --> 01:07:16,880
Speaker 1: that is not his, and so it may take a while,

1284
01:07:17,520 --> 01:07:19,360
Speaker 1: it may take a lot of time, it may take

1285
01:07:19,400 --> 01:07:22,160
Speaker 1: a lot of effort, but you could eventually get this

1286
01:07:22,240 --> 01:07:25,200
Speaker 1: account back if you literally make it your job to

1287
01:07:25,320 --> 01:07:27,880
Speaker 1: work to get this account back. You may have to

1288
01:07:27,960 --> 01:07:31,160
Speaker 1: upload your ID. You may have to upload I'm not kidding.

1289
01:07:31,600 --> 01:07:34,240
Speaker 1: They have asked people to upload a picture of themselves

1290
01:07:34,240 --> 01:07:37,920
Speaker 1: holding up a newspaper with that date on it. It's like,

1291
01:07:38,560 --> 01:07:42,680
Speaker 1: you know a movie, like a spy thriller where someone's

1292
01:07:42,720 --> 01:07:44,320
Speaker 1: kidnapped and they're like, hey, you got to prove that

1293
01:07:44,320 --> 01:07:46,400
Speaker 1: they're still alive. Like, that's what they will do. This

1294
01:07:46,440 --> 01:07:47,840
Speaker 1: is what you have to do to get your Facebook

1295
01:07:47,840 --> 01:07:51,240
Speaker 1: account back. Or you could just you know, sign up

1296
01:07:51,280 --> 01:07:53,040
Speaker 1: with the new account. But I understand people don't want

1297
01:07:53,040 --> 01:07:55,320
Speaker 1: to do that because they've got all their pictures and

1298
01:07:55,360 --> 01:07:57,760
Speaker 1: their memories and their posts on this other account. But

1299
01:07:57,920 --> 01:07:59,840
Speaker 1: every single person I've ever done a story with that

1300
01:08:00,040 --> 01:08:03,280
Speaker 1: it's their Facebook account hacked. It always comes down to

1301
01:08:03,840 --> 01:08:06,080
Speaker 1: staying on top of this almost on a daily basis,

1302
01:08:06,080 --> 01:08:08,680
Speaker 1: and trying and trying and trying again. That is the

1303
01:08:08,680 --> 01:08:11,840
Speaker 1: best advice I can give you now for the rest

1304
01:08:11,840 --> 01:08:13,880
Speaker 1: of you, if you have not gotten hacked on Facebook,

1305
01:08:13,920 --> 01:08:16,200
Speaker 1: the main thing you need to do is turn on

1306
01:08:16,280 --> 01:08:19,200
Speaker 1: two factor authentication, and that will make it so that

1307
01:08:19,560 --> 01:08:22,760
Speaker 1: you will not get hacked because they will need both

1308
01:08:22,800 --> 01:08:26,800
Speaker 1: your password and secondary code that has texted your phone

1309
01:08:27,000 --> 01:08:29,880
Speaker 1: or an authentication app. That is the best way to

1310
01:08:29,880 --> 01:08:33,240
Speaker 1: protect your account. It's not fool proof because what these

1311
01:08:33,600 --> 01:08:36,920
Speaker 1: hackers do is they get around that by tricking you

1312
01:08:37,000 --> 01:08:40,200
Speaker 1: into sharing that one time code. But if it just

1313
01:08:40,240 --> 01:08:42,519
Speaker 1: comes down to sort of logging in, that's the main

1314
01:08:42,560 --> 01:08:45,000
Speaker 1: thing I can offer David. I know it's such a pain,

1315
01:08:45,160 --> 01:08:49,439
Speaker 1: it really is. Thanks for the call. Today, Google Maps

1316
01:08:49,479 --> 01:08:52,400
Speaker 1: has a couple of new features for summer travel twenty

1317
01:08:52,479 --> 01:08:54,960
Speaker 1: twenty four, and already I saw one of them. It

1318
01:08:55,000 --> 01:08:56,920
Speaker 1: showed up on my Google Maps. This is pretty cool.

1319
01:08:57,000 --> 01:08:59,280
Speaker 1: So the main feature I think is probably the best

1320
01:08:59,320 --> 01:09:03,320
Speaker 1: thing they're doing is adding these recommendation lists and it's

1321
01:09:03,360 --> 01:09:07,920
Speaker 1: twofold number one. They're adding recommendations from top websites, so

1322
01:09:07,920 --> 01:09:10,439
Speaker 1: sources like the Infatuation, which, by the way, a little

1323
01:09:10,439 --> 01:09:13,639
Speaker 1: bit of trivia for the Infatuation, it's actually owned by Chase.

1324
01:09:14,439 --> 01:09:17,479
Speaker 1: They bought that company. So Infatuation does a lot of

1325
01:09:17,479 --> 01:09:20,080
Speaker 1: restaurant reviews. Chase has a lot of credit cards, a

1326
01:09:20,120 --> 01:09:23,519
Speaker 1: lot of points that do restaurants, you know, bonus points.

1327
01:09:23,840 --> 01:09:25,600
Speaker 1: It's in their best interest to get you to go

1328
01:09:25,640 --> 01:09:27,960
Speaker 1: to these restaurants. So anyway, I just thought that was

1329
01:09:27,960 --> 01:09:32,200
Speaker 1: interesting when I learned that A Lonely Planet, New York

1330
01:09:32,200 --> 01:09:34,680
Speaker 1: Times and Open Table. So when you go on and

1331
01:09:34,720 --> 01:09:37,880
Speaker 1: you search like Los Angeles, you might see a list, Hey, Infatuation,

1332
01:09:38,040 --> 01:09:41,640
Speaker 1: top five restaurants here, whatever. That's kind of cool. The

1333
01:09:41,680 --> 01:09:44,639
Speaker 1: other thing they're doing is they're introducing their own restaurant lists,

1334
01:09:44,680 --> 01:09:46,839
Speaker 1: and so they have three different types. They've got trending

1335
01:09:46,880 --> 01:09:50,120
Speaker 1: places and this is updated weekly with the trending places

1336
01:09:50,120 --> 01:09:53,519
Speaker 1: that are in that area. Top Community Favorites, so that'll

1337
01:09:53,560 --> 01:09:56,160
Speaker 1: be another list of different community favorites, and then hidden

1338
01:09:56,240 --> 01:10:00,240
Speaker 1: gems and that will work in over forty cities. You

1339
01:10:00,320 --> 01:10:04,960
Speaker 1: type in New York, New York on Google Maps. And

1340
01:10:05,000 --> 01:10:08,479
Speaker 1: you scroll up once you tap New York first. Okay,

1341
01:10:08,479 --> 01:10:10,200
Speaker 1: I don't see it for New York yet. I saw

1342
01:10:10,200 --> 01:10:13,080
Speaker 1: it for Los Angeles yesterday. Let's type in Los Angeles. Okay,

1343
01:10:13,160 --> 01:10:16,439
Speaker 1: Los Angeles, and so now I scroll up and what

1344
01:10:16,439 --> 01:10:18,880
Speaker 1: do I see? Okay, well I'm not seeing it there either. Okay,

1345
01:10:18,920 --> 01:10:22,080
Speaker 1: well I saw it yesterday. I swear. I guess it's

1346
01:10:22,120 --> 01:10:24,360
Speaker 1: still rolling out. But I did see it yesterday, and

1347
01:10:24,400 --> 01:10:27,240
Speaker 1: I was so excited because I thought that was pretty cool. Ah,

1348
01:10:27,280 --> 01:10:30,519
Speaker 1: that's so funny that I lost it. Let's try one

1349
01:10:30,560 --> 01:10:36,840
Speaker 1: more city. Let's try Honolulu. And that's okay. Well it's

1350
01:10:36,840 --> 01:10:38,719
Speaker 1: not there either. Okay, well it was on my phone

1351
01:10:38,720 --> 01:10:40,599
Speaker 1: for a minute. But anyway, this is what happens when

1352
01:10:40,680 --> 01:10:43,400
Speaker 1: things are rolling out. It means they put it out

1353
01:10:43,400 --> 01:10:45,479
Speaker 1: on a couple of phones and they make sure everything works,

1354
01:10:45,479 --> 01:10:47,720
Speaker 1: and they put out in some more. But it's really

1355
01:10:47,800 --> 01:10:49,960
Speaker 1: neat because it's just one more way of finding like

1356
01:10:50,360 --> 01:10:52,160
Speaker 1: good places to go. And what I thought was really

1357
01:10:52,160 --> 01:10:55,360
Speaker 1: cool is you can sort by nearby. So from now on,

1358
01:10:55,479 --> 01:10:57,760
Speaker 1: whenever whenever I'm in a city that I don't know

1359
01:10:57,760 --> 01:10:59,599
Speaker 1: where to eat, I'm just gonna go to these lists.

1360
01:10:59,640 --> 01:11:02,600
Speaker 1: Either the Hidden gems, probably the hidden gems and just

1361
01:11:02,640 --> 01:11:04,320
Speaker 1: sort by nearby, and that's how I'm gonna pick my

1362
01:11:04,360 --> 01:11:07,040
Speaker 1: place to go or the trending place. And sometimes the

1363
01:11:07,080 --> 01:11:09,519
Speaker 1: trending places though could be a little hit or miss,

1364
01:11:09,560 --> 01:11:12,519
Speaker 1: because you know, it's a lot of like Instagram, you know,

1365
01:11:12,640 --> 01:11:15,479
Speaker 1: influencer type places, and sometimes you know they're not the

1366
01:11:15,520 --> 01:11:18,599
Speaker 1: best food. It's more of like the best pictures of food,

1367
01:11:18,680 --> 01:11:20,920
Speaker 1: so you got to be careful about some of those

1368
01:11:20,920 --> 01:11:24,200
Speaker 1: things you have. In fact Instagram, this is a very

1369
01:11:24,280 --> 01:11:27,240
Speaker 1: hidden feature on Instagram. But they actually have their own

1370
01:11:27,400 --> 01:11:31,920
Speaker 1: way of finding secret lists on Instagram, so nobody knows

1371
01:11:31,920 --> 01:11:34,000
Speaker 1: about this. But if you go to Instagram, you search

1372
01:11:34,080 --> 01:11:36,680
Speaker 1: for a city, like search for Los Angeles, this is

1373
01:11:36,760 --> 01:11:41,640
Speaker 1: like so weird, and then you tap places and then

1374
01:11:41,680 --> 01:11:44,160
Speaker 1: you go into Los Angeles, California, and then you hit

1375
01:11:44,200 --> 01:11:47,719
Speaker 1: the X. It'll show you all the popular places nearby

1376
01:11:47,760 --> 01:11:50,640
Speaker 1: and you can sort by restaurants, cafes, sites, and hotels.

1377
01:11:50,640 --> 01:11:53,080
Speaker 1: So it's like the most instagrammed places in a city.

1378
01:11:53,320 --> 01:11:56,080
Speaker 1: But they really hide this feature. I'm not sure why,

1379
01:11:56,160 --> 01:11:59,240
Speaker 1: but now you know because you're listening to Rich on Tech.

1380
01:11:59,280 --> 01:12:05,080
Speaker 1: More of your calls coming up right after this welcome

1381
01:12:05,120 --> 01:12:07,639
Speaker 1: back to Rich on Tech Rich Demiro here hanging out

1382
01:12:07,640 --> 01:12:13,920
Speaker 1: with you, talking technology and some breaking news. Actually this

1383
01:12:13,960 --> 01:12:20,439
Speaker 1: is big. AT and T has announced that, Wow, this

1384
01:12:20,600 --> 01:12:24,960
Speaker 1: is just wild. So many customer records available on the

1385
01:12:25,040 --> 01:12:27,600
Speaker 1: dark web. So this was a data set that was

1386
01:12:27,640 --> 01:12:29,880
Speaker 1: released on the dark web about two weeks ago, and

1387
01:12:29,920 --> 01:12:31,880
Speaker 1: AT and T hasn't really said much about it. But

1388
01:12:31,920 --> 01:12:34,799
Speaker 1: now they came out and said, yes, this is actually

1389
01:12:34,920 --> 01:12:40,200
Speaker 1: our data. It includes personal information on let's see here,

1390
01:12:40,640 --> 01:12:45,240
Speaker 1: seven point six million current AT and T account holders

1391
01:12:45,800 --> 01:12:49,599
Speaker 1: and approximately are you ready for this, sixty five point

1392
01:12:49,680 --> 01:12:54,880
Speaker 1: four million former account holders. So basically, if you had

1393
01:12:55,400 --> 01:13:02,679
Speaker 1: AT and T from twenty nineteen or earlier, this probably

1394
01:13:02,680 --> 01:13:07,800
Speaker 1: contains your information. And again the personal information includes such

1395
01:13:07,840 --> 01:13:13,479
Speaker 1: information as social security numbers. This is wild. That is

1396
01:13:13,520 --> 01:13:19,120
Speaker 1: a huge, huge data leak. Now we talked about this

1397
01:13:19,280 --> 01:13:21,840
Speaker 1: that everyone thought that this was AT and T data,

1398
01:13:21,880 --> 01:13:23,640
Speaker 1: but AT and T never came out and said it

1399
01:13:23,680 --> 01:13:29,880
Speaker 1: was theirs. But tech Crunch has said that AT and

1400
01:13:29,960 --> 01:13:35,160
Speaker 1: T has now reset millions of customer account passcodes because

1401
01:13:35,520 --> 01:13:42,200
Speaker 1: tech Crunch told them, hey, these passcodes were easily figured out.

1402
01:13:42,360 --> 01:13:44,960
Speaker 1: And so I'm not sure what the passcode is. I'm

1403
01:13:45,000 --> 01:13:48,280
Speaker 1: guessing it's some sort of like I think every wireless

1404
01:13:48,400 --> 01:13:51,639
Speaker 1: account has like a four digit code that is used

1405
01:13:51,680 --> 01:13:55,280
Speaker 1: to like protect the account, but it sounds like that's

1406
01:13:55,320 --> 01:13:58,800
Speaker 1: what they reset. This is a huge data dump. I

1407
01:13:58,880 --> 01:14:03,760
Speaker 1: mean it really really is. Now the way that you

1408
01:14:03,800 --> 01:14:06,920
Speaker 1: can check to see if your information is in here,

1409
01:14:07,400 --> 01:14:10,559
Speaker 1: there is a website. Now this is not the official website.

1410
01:14:10,560 --> 01:14:13,240
Speaker 1: I assume that there's going to be an official website,

1411
01:14:14,000 --> 01:14:15,880
Speaker 1: but this is a website that you can check in

1412
01:14:16,000 --> 01:14:19,200
Speaker 1: general if your data has been involved in a data breach.

1413
01:14:20,120 --> 01:14:21,960
Speaker 1: And I'm trying to get the actual person who runs

1414
01:14:21,960 --> 01:14:24,120
Speaker 1: this website on the show. I've got to email them

1415
01:14:24,160 --> 01:14:26,519
Speaker 1: because it's a great website. It's called have I Been Poned?

1416
01:14:27,160 --> 01:14:30,679
Speaker 1: Have I Been? And you got to spell this properly

1417
01:14:31,200 --> 01:14:38,519
Speaker 1: pwned dot com? Have I Been Poned? It's almost like

1418
01:14:38,560 --> 01:14:41,960
Speaker 1: have I Been Pawned? But without the A. And you

1419
01:14:42,040 --> 01:14:44,200
Speaker 1: type in your email address and it will tell you

1420
01:14:44,479 --> 01:14:47,559
Speaker 1: if your information has showed up in one of these breaches,

1421
01:14:47,600 --> 01:14:51,760
Speaker 1: and lo and behold, sure enough, my email address is

1422
01:14:51,840 --> 01:14:56,600
Speaker 1: part of this AT and T data breach. So what

1423
01:14:56,760 --> 01:14:59,920
Speaker 1: can you do? The only thing you could really do

1424
01:15:00,400 --> 01:15:03,200
Speaker 1: is if you see, so my my information is involved

1425
01:15:03,200 --> 01:15:10,879
Speaker 1: in one, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen, twenty,

1426
01:15:11,120 --> 01:15:13,240
Speaker 1: oh Wow, twenty one, twenty two, twenty three, twenty four,

1427
01:15:13,280 --> 01:15:18,520
Speaker 1: twenty five, twenty six, twenty seven, twenty eight data breaches. So, uh, yeah,

1428
01:15:18,520 --> 01:15:22,240
Speaker 1: it's you're up against a very tough world out there.

1429
01:15:23,320 --> 01:15:25,040
Speaker 1: But the main thing to know is that if you

1430
01:15:25,040 --> 01:15:28,080
Speaker 1: scroll through this list of data breaches and your information

1431
01:15:28,200 --> 01:15:31,320
Speaker 1: is in one of them, uh, if you are using

1432
01:15:31,360 --> 01:15:34,479
Speaker 1: that password in a different account, that could be a

1433
01:15:34,560 --> 01:15:37,439
Speaker 1: major problem because basically they get the password from this

1434
01:15:37,600 --> 01:15:40,479
Speaker 1: data breach, the email address from the data breach, and

1435
01:15:40,520 --> 01:15:42,559
Speaker 1: then they use it on different websites. So if you

1436
01:15:42,560 --> 01:15:45,000
Speaker 1: go through this list and you weren't using a strong

1437
01:15:45,280 --> 01:15:50,400
Speaker 1: unique password, then you are in trouble. If you were

1438
01:15:50,520 --> 01:15:52,680
Speaker 1: using a strong unique password, they're not really going to

1439
01:15:52,720 --> 01:15:54,800
Speaker 1: be able to do much with that information except when

1440
01:15:54,800 --> 01:15:58,759
Speaker 1: it includes things like your data, birth, your social security number,

1441
01:15:58,960 --> 01:16:01,360
Speaker 1: your address, and then when it gets into all that,

1442
01:16:01,400 --> 01:16:03,800
Speaker 1: which a lot of it does, they piece this all

1443
01:16:03,800 --> 01:16:05,679
Speaker 1: together and they could use it to open up accounts

1444
01:16:05,680 --> 01:16:08,320
Speaker 1: in your name and different things like that steal your identity.

1445
01:16:08,600 --> 01:16:10,040
Speaker 1: So You really do have to be on top of

1446
01:16:10,040 --> 01:16:13,600
Speaker 1: this stuff. There are a lot of dark web monitoring services.

1447
01:16:13,640 --> 01:16:16,360
Speaker 1: I got an alert from Google about this whole AT

1448
01:16:16,479 --> 01:16:18,920
Speaker 1: and T thing, but again it wasn't confirmed that it

1449
01:16:18,960 --> 01:16:21,600
Speaker 1: was AT and T until just now. So AT and

1450
01:16:21,640 --> 01:16:25,559
Speaker 1: T now on their website as of March thirtieth. As

1451
01:16:25,600 --> 01:16:27,840
Speaker 1: I read this, they said that yes, AT and T

1452
01:16:27,960 --> 01:16:30,639
Speaker 1: has determined that AT and T data specific fields were

1453
01:16:30,680 --> 01:16:33,120
Speaker 1: contained in a data set released on the dark web.

1454
01:16:33,560 --> 01:16:37,479
Speaker 1: Source is still being assessed, so they don't know if

1455
01:16:38,280 --> 01:16:42,120
Speaker 1: this was someone getting access to their system or it

1456
01:16:42,240 --> 01:16:45,840
Speaker 1: was getting access to a third party system that has

1457
01:16:45,880 --> 01:16:51,040
Speaker 1: access to their systems. So and we encourage former and

1458
01:16:51,160 --> 01:16:54,719
Speaker 1: current customers with questions to visit AT and T dot

1459
01:16:54,760 --> 01:16:59,800
Speaker 1: com slash account safety and it will tell you what

1460
01:17:00,080 --> 01:17:02,640
Speaker 1: to do. Oh okay, here it is explains the passcode.

1461
01:17:03,080 --> 01:17:06,000
Speaker 1: A passcode is like a numerical pan It's usually four digits.

1462
01:17:06,040 --> 01:17:08,400
Speaker 1: It's different from the password, and it's one of the

1463
01:17:08,760 --> 01:17:11,200
Speaker 1: security measures for AT and T customers. How do I

1464
01:17:11,280 --> 01:17:15,880
Speaker 1: update my passcode? We've already reset your passcode. If you

1465
01:17:15,920 --> 01:17:18,080
Speaker 1: haven't changed it in the past year, we suggest you

1466
01:17:18,200 --> 01:17:20,960
Speaker 1: change yours as a precaution. You can sign into your

1467
01:17:21,000 --> 01:17:25,400
Speaker 1: account and edit. Yeah, you can do it from there.

1468
01:17:25,640 --> 01:17:28,800
Speaker 1: So again, I will link all of this up on

1469
01:17:28,840 --> 01:17:33,960
Speaker 1: my website. Rich on tech dot tv. But this is yeah,

1470
01:17:34,000 --> 01:17:36,760
Speaker 1: it's wild. It's just the problem is these companies are

1471
01:17:36,800 --> 01:17:40,160
Speaker 1: getting bigger, which means when they have a breach like this,

1472
01:17:40,320 --> 01:17:44,040
Speaker 1: it's getting worse and it's getting scarier and scarier because

1473
01:17:44,040 --> 01:17:45,720
Speaker 1: it's like you almost don't want to give out your

1474
01:17:45,720 --> 01:17:48,200
Speaker 1: information to anyone because it's just it's bound to be

1475
01:17:48,200 --> 01:17:53,880
Speaker 1: out there on the web. Let's see here, let's go

1476
01:17:54,160 --> 01:17:59,840
Speaker 1: to Renee in Westminster, California. Right, Renee, you're on with Rich.

1477
01:18:01,760 --> 01:18:05,360
Speaker 6: Hello Rich, I'm that's surprising and that makes me one route.

1478
01:18:05,400 --> 01:18:09,719
Speaker 6: What happened to my phone or this phone? I'm using

1479
01:18:09,760 --> 01:18:11,960
Speaker 6: a temporary phone because.

1480
01:18:11,760 --> 01:18:14,160
Speaker 3: My mine was stolen or lost about three.

1481
01:18:14,000 --> 01:18:18,320
Speaker 6: Weeks ago, and I've been on the phone with that support.

1482
01:18:18,439 --> 01:18:22,200
Speaker 6: This is a phone if it phones through two connect.

1483
01:18:22,560 --> 01:18:27,439
Speaker 6: I qualified for the free service because my ankle is

1484
01:18:27,479 --> 01:18:31,080
Speaker 6: injured and my time and I go, oh sure, I

1485
01:18:31,120 --> 01:18:32,960
Speaker 6: need to use the phone anyways, and I want to

1486
01:18:32,960 --> 01:18:38,280
Speaker 6: go buy another dree hundred dollar four hundred dollar bonus

1487
01:18:38,320 --> 01:18:41,120
Speaker 6: spectrum because I've got insurance on it, and they can

1488
01:18:41,200 --> 01:18:43,439
Speaker 6: renew the interance because I can't get to the account

1489
01:18:43,439 --> 01:18:46,559
Speaker 6: where I have the money on the insurance for so

1490
01:18:46,600 --> 01:18:48,320
Speaker 6: I tried to use this. When you get to my account,

1491
01:18:48,600 --> 01:18:51,559
Speaker 6: I won't use the name my bank account the an

1492
01:18:51,600 --> 01:18:56,760
Speaker 6: online bank and use a virtual card. But you can

1493
01:18:56,920 --> 01:19:01,760
Speaker 6: access to anywhere else but the tie that verification. It

1494
01:19:01,840 --> 01:19:07,679
Speaker 6: cannot THEND for anything else. I mean it can't can't

1495
01:19:07,680 --> 01:19:11,600
Speaker 6: get it because except for the on the.

1496
01:19:11,120 --> 01:19:13,400
Speaker 1: The other phone that's been compromised.

1497
01:19:13,720 --> 01:19:16,559
Speaker 6: How was that you never had this happen before. I

1498
01:19:16,560 --> 01:19:20,040
Speaker 6: have changed everything. But I can get into my account, So.

1499
01:19:20,000 --> 01:19:23,240
Speaker 1: You can't get into your bank account because they can't verify.

1500
01:19:22,920 --> 01:19:25,559
Speaker 6: It can get into my bank account, not the the

1501
01:19:26,640 --> 01:19:29,479
Speaker 6: to They won't grant me a virtual card, and I've

1502
01:19:29,479 --> 01:19:32,879
Speaker 6: been even the tech department is the bank they transmitting

1503
01:19:32,920 --> 01:19:38,160
Speaker 6: to the like upper tech department. And then and then

1504
01:19:38,479 --> 01:19:41,000
Speaker 6: texts will come through that they personally try to test

1505
01:19:41,160 --> 01:19:43,160
Speaker 6: to me. Me knows we'll go through, but just not

1506
01:19:43,320 --> 01:19:43,880
Speaker 6: be often.

1507
01:19:45,080 --> 01:19:49,519
Speaker 1: Then the one time code won't go through, right right.

1508
01:19:49,439 --> 01:19:51,600
Speaker 6: So there's like they thought there was a glims. I mean,

1509
01:19:51,640 --> 01:19:54,040
Speaker 6: I'm called several times. I'm trying to figure out myself

1510
01:19:54,080 --> 01:19:57,960
Speaker 6: all the permissions on. It's some kind of it's called

1511
01:19:59,280 --> 01:20:06,960
Speaker 6: true can of the clouds seven. Yeah, even sim.

1512
01:20:06,720 --> 01:20:09,120
Speaker 1: Card for my So how can I help?

1513
01:20:09,160 --> 01:20:09,240
Speaker 11: What?

1514
01:20:09,280 --> 01:20:09,360
Speaker 12: Do?

1515
01:20:09,479 --> 01:20:09,599
Speaker 13: What?

1516
01:20:09,640 --> 01:20:09,720
Speaker 12: Do?

1517
01:20:09,880 --> 01:20:10,360
Speaker 1: What? What?

1518
01:20:10,520 --> 01:20:11,120
Speaker 3: Type of question?

1519
01:20:11,479 --> 01:20:13,680
Speaker 6: The last question, I'm wonder if they're running to a

1520
01:20:13,800 --> 01:20:18,600
Speaker 6: T and D, why can't I get to that in

1521
01:20:18,640 --> 01:20:19,040
Speaker 6: the bank?

1522
01:20:19,960 --> 01:20:24,240
Speaker 1: Why can't you get that code through? Connect? Is filtering

1523
01:20:24,280 --> 01:20:28,760
Speaker 1: out that address? So I think that's the problem, is

1524
01:20:28,800 --> 01:20:31,720
Speaker 1: that you have to get in touch with them to

1525
01:20:31,920 --> 01:20:35,280
Speaker 1: say hey, and what did they say to each other? Yeah,

1526
01:20:35,280 --> 01:20:37,240
Speaker 1: they blame it on each other. Huh. I mean I

1527
01:20:37,280 --> 01:20:39,800
Speaker 1: know that there are there are certain phone numbers that

1528
01:20:39,840 --> 01:20:43,439
Speaker 1: cannot handle the two factor authentication code. So here's my question.

1529
01:20:44,040 --> 01:20:46,439
Speaker 1: Can you go to your bank and can you set

1530
01:20:46,520 --> 01:20:49,120
Speaker 1: up can you set up like a Google Voice number,

1531
01:20:49,960 --> 01:20:53,000
Speaker 1: put that into your bank account as a trusted number,

1532
01:20:53,479 --> 01:20:56,800
Speaker 1: and then get the code and then get the code

1533
01:20:56,880 --> 01:21:02,519
Speaker 1: sent there. That's what I would do now. In Well,

1534
01:21:02,560 --> 01:21:05,080
Speaker 1: the problem is that if you know, if you can

1535
01:21:05,120 --> 01:21:06,920
Speaker 1: log into your bank account, Look, if you can log

1536
01:21:06,960 --> 01:21:09,720
Speaker 1: into your bank account and add a phone number, what

1537
01:21:09,760 --> 01:21:11,800
Speaker 1: I would do is it takes I mean, it's this

1538
01:21:11,960 --> 01:21:14,439
Speaker 1: is obviously a very roundabout way of going about this.

1539
01:21:14,560 --> 01:21:16,519
Speaker 1: But if you're trying. If your phone that you've got

1540
01:21:16,600 --> 01:21:19,080
Speaker 1: from True Connect is not getting you this one time code,

1541
01:21:19,640 --> 01:21:21,640
Speaker 1: then I would just set up another phone number that

1542
01:21:21,680 --> 01:21:24,479
Speaker 1: you can get that one time code on. So you

1543
01:21:24,520 --> 01:21:26,960
Speaker 1: can set up that phone number through Google Voice for free,

1544
01:21:27,720 --> 01:21:31,600
Speaker 1: and once you link that to your bank account, confirm it,

1545
01:21:32,160 --> 01:21:34,160
Speaker 1: and then you know, then you can actually get that

1546
01:21:34,200 --> 01:21:37,679
Speaker 1: one time code there. But if you can't get into

1547
01:21:37,680 --> 01:21:39,479
Speaker 1: your bank account to log in because you need the

1548
01:21:39,479 --> 01:21:41,320
Speaker 1: one time code, you're kind of in a circle here,

1549
01:21:41,400 --> 01:21:47,400
Speaker 1: and that's that's definitely an issue. But this I do have.

1550
01:21:47,520 --> 01:21:50,519
Speaker 1: I've seen where sometimes the one time codes just don't

1551
01:21:50,600 --> 01:21:54,559
Speaker 1: don't come through with certain providers. They just don't. So

1552
01:21:56,080 --> 01:21:58,519
Speaker 1: the thing that I number one, you got to you

1553
01:21:58,520 --> 01:22:01,120
Speaker 1: got to get this account back from Spectrum or whoever

1554
01:22:01,200 --> 01:22:03,960
Speaker 1: has your account, if they're making you buy a phone

1555
01:22:04,000 --> 01:22:05,400
Speaker 1: or whatever. You got to figure out how to get

1556
01:22:05,400 --> 01:22:08,320
Speaker 1: that back from them, because that's your original account and

1557
01:22:08,360 --> 01:22:11,559
Speaker 1: that's probably going to have more codes than you for

1558
01:22:11,640 --> 01:22:14,000
Speaker 1: different accounts that you have, So you've got to really

1559
01:22:14,040 --> 01:22:16,920
Speaker 1: figure out what's going on there, why you're getting that back,

1560
01:22:18,200 --> 01:22:21,080
Speaker 1: or how to get that back. And then the True Connect,

1561
01:22:21,320 --> 01:22:24,559
Speaker 1: you know, I actually did a story with True connect

1562
01:22:24,640 --> 01:22:27,960
Speaker 1: once and I met them and they're I think they're

1563
01:22:28,640 --> 01:22:32,679
Speaker 1: in Los Angeles, aren't they? But I would I would

1564
01:22:33,240 --> 01:22:35,680
Speaker 1: get on the phone with them and really figure out,

1565
01:22:35,720 --> 01:22:38,240
Speaker 1: say like, hey, I'm not getting this code that I need,

1566
01:22:38,880 --> 01:22:40,600
Speaker 1: and there's got to be a reason why I'm not

1567
01:22:40,640 --> 01:22:42,800
Speaker 1: getting this code. Yeah it isn't LA, Yeah it was

1568
01:22:42,840 --> 01:22:46,960
Speaker 1: a company. But do me a favor, Renee. Go to

1569
01:22:47,000 --> 01:22:50,599
Speaker 1: my website, email me with your information, and I will

1570
01:22:50,600 --> 01:22:52,680
Speaker 1: try to get in touch with the True connect as

1571
01:22:52,680 --> 01:22:54,160
Speaker 1: well and see if we can get to the bottom

1572
01:22:54,200 --> 01:22:57,360
Speaker 1: of this. Because you know, the reason why I say

1573
01:22:57,360 --> 01:22:59,639
Speaker 1: that is because I want to know why this is happening,

1574
01:22:59,680 --> 01:23:01,760
Speaker 1: because if it's happening to you, it's probably happening to

1575
01:23:01,800 --> 01:23:04,240
Speaker 1: other people. And it may be that True Connects is

1576
01:23:04,280 --> 01:23:08,400
Speaker 1: just blocking a swath of confirmation codes for protection or

1577
01:23:08,439 --> 01:23:11,439
Speaker 1: something like that. So there are reasons for this stuff,

1578
01:23:11,479 --> 01:23:13,320
Speaker 1: but you got to you got to figure out how

1579
01:23:13,320 --> 01:23:15,400
Speaker 1: to work through them, because you need access to your

1580
01:23:15,400 --> 01:23:18,400
Speaker 1: bank account, don't you. Eight to eight rich one O

1581
01:23:18,520 --> 01:23:22,639
Speaker 1: one eight eight eight seven four two four one zero one.

1582
01:23:23,760 --> 01:23:25,840
Speaker 1: Coming up this hour, we're going to talk to Jefferson

1583
01:23:25,880 --> 01:23:28,640
Speaker 1: Graham about taking the best pictures you can of the

1584
01:23:28,680 --> 01:23:33,960
Speaker 1: total solar eclipse. This is rich on Tech. Welcome back

1585
01:23:33,960 --> 01:23:36,400
Speaker 1: to rich on Tech. Rich Demiro here hanging out with you,

1586
01:23:36,560 --> 01:23:43,160
Speaker 1: talking technology. A couple things of note this week, Apple

1587
01:23:43,240 --> 01:23:48,639
Speaker 1: announced WWDC going to be held June tenth. June tenth

1588
01:23:48,800 --> 01:23:51,080
Speaker 1: is the date when we will now learn about the

1589
01:23:51,120 --> 01:23:56,040
Speaker 1: new features of the next software for iOS. So iOS

1590
01:23:56,120 --> 01:23:59,240
Speaker 1: eighteen will also see the new features for the iPad,

1591
01:23:59,439 --> 01:24:04,040
Speaker 1: the max Watch OS, tvOS, and Vision Os. This will

1592
01:24:04,040 --> 01:24:05,760
Speaker 1: be interesting because we're gonna get some We're gonna get

1593
01:24:05,800 --> 01:24:09,680
Speaker 1: basically our first update on Apple Vision Pro. We have

1594
01:24:09,720 --> 01:24:12,880
Speaker 1: not heard anything. Apple's been sort of radio silent about

1595
01:24:12,960 --> 01:24:16,280
Speaker 1: vision Pro since its launch. I think it's definitely been

1596
01:24:17,840 --> 01:24:22,639
Speaker 1: less what's the term. It probably has not been as

1597
01:24:23,960 --> 01:24:26,880
Speaker 1: fruitful as they have Maybe they didn't think it would be.

1598
01:24:26,920 --> 01:24:29,360
Speaker 1: I don't know, because it's just it's a very expensive product,

1599
01:24:29,840 --> 01:24:31,840
Speaker 1: so that's that's kind of tricky. But anyway, we will

1600
01:24:31,880 --> 01:24:33,800
Speaker 1: hear more about that on June tenth. I think for

1601
01:24:33,960 --> 01:24:37,280
Speaker 1: most people, the features of iOS eighteen will probably be

1602
01:24:37,360 --> 01:24:41,080
Speaker 1: most notable. Now. One feature that is already being rumored

1603
01:24:41,280 --> 01:24:45,559
Speaker 1: is This is from Mark German at Bloomberg. He says

1604
01:24:45,640 --> 01:24:50,160
Speaker 1: that the next version of iOS eighteen will bring a

1605
01:24:50,400 --> 01:24:52,800
Speaker 1: major change to the home screen. You will be able

1606
01:24:52,840 --> 01:24:56,360
Speaker 1: to move your apps anywhere you want. You can place

1607
01:24:56,439 --> 01:24:59,479
Speaker 1: them freely on the grid instead of having them lined up,

1608
01:24:59,560 --> 01:25:02,960
Speaker 1: something that it's been an Android feature since day one. Now.

1609
01:25:02,960 --> 01:25:07,080
Speaker 1: The other rumor is that Google Ai may be integrated

1610
01:25:07,160 --> 01:25:10,559
Speaker 1: into the next version of IOSA teen. So that'll be

1611
01:25:10,560 --> 01:25:15,240
Speaker 1: interesting because you know, we know those are frenemies. Let's

1612
01:25:15,240 --> 01:25:18,080
Speaker 1: see midge rights in Hey, Rich, I'm going out of town.

1613
01:25:18,120 --> 01:25:20,720
Speaker 1: I'm taking an iPad that only works on Wi Fi

1614
01:25:20,800 --> 01:25:23,599
Speaker 1: since I don't pay for cellular data. Of course I'm

1615
01:25:23,600 --> 01:25:25,719
Speaker 1: taking my iPhone. Do I need to use the VPN

1616
01:25:25,760 --> 01:25:27,840
Speaker 1: on my iPad on the hotel Wi Fi if I

1617
01:25:27,880 --> 01:25:30,800
Speaker 1: only use it to play games and downloaded movies? Do

1618
01:25:30,880 --> 01:25:32,640
Speaker 1: I need to use the VPN on my phone if

1619
01:25:32,680 --> 01:25:35,360
Speaker 1: I only use it to check email, Facebook and one game?

1620
01:25:35,840 --> 01:25:37,679
Speaker 1: I also may have to get on my banking app

1621
01:25:37,720 --> 01:25:40,840
Speaker 1: while I'm away. Or should I just connect to the

1622
01:25:40,840 --> 01:25:42,759
Speaker 1: hotel Wi Fi and use the VPN on my phone.

1623
01:25:42,800 --> 01:25:44,760
Speaker 1: I don't really like paying ninety nine dollars a year

1624
01:25:44,800 --> 01:25:46,680
Speaker 1: for my VPN if I only use it once or

1625
01:25:46,720 --> 01:25:50,120
Speaker 1: twice when I go out of town. Happy Easter, Midge. Well,

1626
01:25:50,160 --> 01:25:53,240
Speaker 1: Happy Easter Midge to you as well. Here's the thing,

1627
01:25:53,280 --> 01:25:56,880
Speaker 1: here's my rule of thumb with VPNs. I think number

1628
01:25:56,880 --> 01:25:59,439
Speaker 1: one my rule of thumb is that I almost never

1629
01:25:59,439 --> 01:26:01,640
Speaker 1: connect to one I find unless I have to. So

1630
01:26:01,760 --> 01:26:04,160
Speaker 1: on my phone, I have an unlimited data plan. I

1631
01:26:04,200 --> 01:26:06,720
Speaker 1: will use that as much as possible, because why am

1632
01:26:06,760 --> 01:26:10,240
Speaker 1: I trying to save my telephone company from the data?

1633
01:26:10,360 --> 01:26:12,200
Speaker 1: Like I want to use as much as possible because

1634
01:26:12,240 --> 01:26:14,519
Speaker 1: I'm paying a lot for that. So if I have

1635
01:26:14,560 --> 01:26:16,640
Speaker 1: a good if I have a good cellular signal in

1636
01:26:16,720 --> 01:26:19,800
Speaker 1: my hotel room, I just stay on cellular. Now, with

1637
01:26:19,840 --> 01:26:21,560
Speaker 1: the iPad, of course, you will have to connect to

1638
01:26:21,600 --> 01:26:24,600
Speaker 1: the hotel Wi Fi. So I get that. Do you

1639
01:26:24,640 --> 01:26:27,120
Speaker 1: need to use your VPN in any of these situations?

1640
01:26:27,200 --> 01:26:30,400
Speaker 1: I would say, uh, if I think you never need

1641
01:26:30,439 --> 01:26:32,959
Speaker 1: to use a VPN on your phone if you're on cellular,

1642
01:26:33,240 --> 01:26:36,800
Speaker 1: because your cellular connection is very private and it's really

1643
01:26:36,800 --> 01:26:39,639
Speaker 1: a one to one connection with the phone company. Yeah,

1644
01:26:39,680 --> 01:26:42,320
Speaker 1: they can see everything you do, but that's okay if

1645
01:26:42,760 --> 01:26:45,280
Speaker 1: you don't care about that. Now, if you're trying to

1646
01:26:45,320 --> 01:26:48,400
Speaker 1: access like a you know, something specific, or you really

1647
01:26:48,400 --> 01:26:50,320
Speaker 1: want to cover your tracks, then yeah you can use

1648
01:26:50,360 --> 01:26:53,040
Speaker 1: a VPN. But when it comes to using a VPN

1649
01:26:53,200 --> 01:26:57,120
Speaker 1: on the UH you said to play games and downloaded movies.

1650
01:26:57,160 --> 01:26:59,519
Speaker 1: There's no reason for a VPN, And you know it's

1651
01:26:59,560 --> 01:27:03,479
Speaker 1: not as if hotel wi fi. Isn't it the setup

1652
01:27:03,560 --> 01:27:05,600
Speaker 1: of the Wi fi When you're going to these websites,

1653
01:27:05,680 --> 01:27:08,479
Speaker 1: most of them nowadays are secure anyway, so people aren't

1654
01:27:08,520 --> 01:27:10,160
Speaker 1: gonna be able to see what you're typing into Google

1655
01:27:10,240 --> 01:27:12,920
Speaker 1: or your email. But if you want that extra layer

1656
01:27:12,960 --> 01:27:16,600
Speaker 1: of anonymity, then yes, that is a good thing to

1657
01:27:16,680 --> 01:27:19,640
Speaker 1: use a VPN. Also, sometimes you just need to use

1658
01:27:19,680 --> 01:27:21,240
Speaker 1: a VPN if you're like in a different country and

1659
01:27:21,240 --> 01:27:23,439
Speaker 1: you want to access something that's not available there. So

1660
01:27:23,479 --> 01:27:27,000
Speaker 1: that's another reason. But with the only reason I would

1661
01:27:27,000 --> 01:27:30,280
Speaker 1: say to use a VPN is in this case, if

1662
01:27:30,280 --> 01:27:33,040
Speaker 1: you are on the hotel WiFi and you need to

1663
01:27:33,120 --> 01:27:36,759
Speaker 1: check your banking apps. So anything that's like sensitive private

1664
01:27:36,840 --> 01:27:41,120
Speaker 1: data like that, that's when I would say to do that.

1665
01:27:41,120 --> 01:27:45,720
Speaker 1: That's my recommendation, Madge. Thanks for the email. Barbara Wrights, Hey, Rich,

1666
01:27:45,800 --> 01:27:48,000
Speaker 1: I moved to Texas two years ago. I continue to

1667
01:27:48,040 --> 01:27:50,920
Speaker 1: listen to KFI. I can't find anything nearly as good here.

1668
01:27:52,640 --> 01:27:54,680
Speaker 1: I have a question I've recently gone to work for

1669
01:27:54,760 --> 01:27:58,160
Speaker 1: a licensed clinical social worker. We deal with veterans and

1670
01:27:58,240 --> 01:28:00,680
Speaker 1: send a ton of personal and clinical infos. She has

1671
01:28:00,680 --> 01:28:03,000
Speaker 1: asked me to figure out how to send secure or

1672
01:28:03,080 --> 01:28:06,920
Speaker 1: encrypted emails through Gmail. I've seen the confidential mode button,

1673
01:28:06,960 --> 01:28:08,479
Speaker 1: but I'm not sure if that's what we're looking for.

1674
01:28:08,520 --> 01:28:10,000
Speaker 1: We don't want to have to pay for a service

1675
01:28:10,040 --> 01:28:13,479
Speaker 1: which you have any suggestions, Love your show, Barbara, Yes,

1676
01:28:13,600 --> 01:28:17,560
Speaker 1: I do have a suggestion. I would use proton Mail.

1677
01:28:17,640 --> 01:28:22,160
Speaker 1: So proton Mail is free for a basic account. It

1678
01:28:22,200 --> 01:28:25,800
Speaker 1: is secure, it's private, and it will be separate from

1679
01:28:25,880 --> 01:28:28,240
Speaker 1: your personal Gmail. So I think that's important if you're

1680
01:28:28,240 --> 01:28:30,120
Speaker 1: working for a company and you want to keep things

1681
01:28:30,200 --> 01:28:34,679
Speaker 1: kind of separate. But proton Mail is encrypted by default.

1682
01:28:35,200 --> 01:28:38,080
Speaker 1: It is very very safe, it is very very private,

1683
01:28:38,600 --> 01:28:40,840
Speaker 1: and I think that is probably the best way to

1684
01:28:40,920 --> 01:28:45,800
Speaker 1: do this and pricing. It is free for one gig

1685
01:28:45,840 --> 01:28:50,080
Speaker 1: of storage, one user, and one email address, so you

1686
01:28:50,160 --> 01:28:53,560
Speaker 1: can set up a special email just for your practice,

1687
01:28:54,040 --> 01:28:56,679
Speaker 1: and it will be encrypted by default, it will be

1688
01:28:56,920 --> 01:28:59,680
Speaker 1: separate from your Gmail, and I think this will be

1689
01:28:59,840 --> 01:29:03,040
Speaker 1: a great way to go about it. So there is

1690
01:29:03,479 --> 01:29:08,160
Speaker 1: an encrypted There is like a confidential mode on Google

1691
01:29:09,760 --> 01:29:12,400
Speaker 1: but I don't really know what the deal is. Okay, No,

1692
01:29:12,520 --> 01:29:16,880
Speaker 1: confidential mode is different. Recipients won't have the option to forward, copy, print,

1693
01:29:17,000 --> 01:29:20,400
Speaker 1: or download this email, and you can require a passcode

1694
01:29:20,439 --> 01:29:22,599
Speaker 1: as well for that email. But I think that's more

1695
01:29:22,640 --> 01:29:25,000
Speaker 1: of a confidential mode. I don't think that's an encrypted,

1696
01:29:25,120 --> 01:29:29,080
Speaker 1: kind of very secure mode. So go with ProtonMail proton

1697
01:29:29,240 --> 01:29:32,759
Speaker 1: dot me and I've been using it. It's really great.

1698
01:29:33,520 --> 01:29:35,360
Speaker 1: Get it for free. You can upgrade, of course, you

1699
01:29:35,400 --> 01:29:38,599
Speaker 1: know everything's an upgrade. Coming up next, we are going

1700
01:29:38,680 --> 01:29:41,400
Speaker 1: to talk to Jefferson Graham of photo Walks TV about

1701
01:29:41,479 --> 01:29:44,960
Speaker 1: how to capture that amazing total solar eclipse on your smartphone.

1702
01:29:45,000 --> 01:29:50,120
Speaker 1: You're listening to rich on Tech. Welcome back to rich

1703
01:29:50,200 --> 01:29:52,719
Speaker 1: On Tech. Rich Demiro here hanging out with you, talking

1704
01:29:52,840 --> 01:29:57,200
Speaker 1: technology and joining me now is Jefferson Graham, formerly of

1705
01:29:57,400 --> 01:30:01,160
Speaker 1: USA Today. Now he runs a website and YouTube page

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01:30:01,200 --> 01:30:04,719
Speaker 1: called photo Walks TV, where he travels the world looking

1707
01:30:04,760 --> 01:30:07,719
Speaker 1: for the perfect picture. Jefferson, thanks so much for joining

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01:30:07,720 --> 01:30:08,120
Speaker 1: me today.

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01:30:08,360 --> 01:30:09,800
Speaker 12: Thanks for having me again.

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01:30:09,960 --> 01:30:12,599
Speaker 1: Explain what photo Walks TV is all about.

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01:30:13,200 --> 01:30:16,599
Speaker 12: Photo walks TV as I travel around looking for the Actually,

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01:30:17,000 --> 01:30:18,000
Speaker 12: I like your description.

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01:30:18,080 --> 01:30:19,040
Speaker 1: I think it's pretty cool.

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01:30:19,200 --> 01:30:21,760
Speaker 12: But it's a show where I go to great places

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01:30:22,200 --> 01:30:25,599
Speaker 12: and bring people along on a virtual photo walk and

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01:30:25,840 --> 01:30:28,120
Speaker 12: show them while we're there where to get the best

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01:30:28,120 --> 01:30:31,600
Speaker 12: shots and how to get cool photos on their smartphone

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01:30:31,720 --> 01:30:35,840
Speaker 12: using all the smartphone features that many people should know

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01:30:35,920 --> 01:30:39,720
Speaker 12: about but don't. So, for instance, we're upcoming next time,

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01:30:39,720 --> 01:30:42,080
Speaker 12: we're going to Carlsbad, California. I went to the flower

1721
01:30:42,120 --> 01:30:45,360
Speaker 12: fields and which are only open for two months, and

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01:30:45,560 --> 01:30:48,000
Speaker 12: I explored the flower fields and show them how to

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01:30:48,040 --> 01:30:52,240
Speaker 12: get great macro shots, great wide angle shots, and actually

1724
01:30:52,240 --> 01:30:56,040
Speaker 12: the best angle of all to get best pictures of flowers,

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01:30:56,040 --> 01:30:58,640
Speaker 12: which you wouldn't believe. But it's lying down on the

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01:30:58,680 --> 01:30:59,920
Speaker 12: ground and looking up at them.

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01:31:00,640 --> 01:31:02,600
Speaker 1: There you go. See, that's the kind of insights that

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01:31:02,680 --> 01:31:06,200
Speaker 1: you get. So today we're talking about the total solar eclipse.

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01:31:06,680 --> 01:31:09,639
Speaker 1: You went to the last one in twenty seventeen, where

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01:31:09,960 --> 01:31:12,520
Speaker 1: I'm not sure why, but I covered it for KTLA

1731
01:31:12,600 --> 01:31:15,639
Speaker 1: and I still had no idea why I wasn't interested

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01:31:15,680 --> 01:31:17,960
Speaker 1: in going to this thing. But this year I'm totally

1733
01:31:17,960 --> 01:31:20,120
Speaker 1: into it and I can't see it from Los Angeles.

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01:31:20,520 --> 01:31:24,320
Speaker 1: What makes witnessing a total solar eclipse such a unique

1735
01:31:24,400 --> 01:31:26,599
Speaker 1: experience it's an average day.

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01:31:27,600 --> 01:31:30,799
Speaker 12: The morning is out, the birds are chirping, the clouds

1737
01:31:30,840 --> 01:31:33,719
Speaker 12: are moving along, and all of a sudden it starts

1738
01:31:33,760 --> 01:31:37,120
Speaker 12: to get dim and dim and dim and dimmer, until

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01:31:37,320 --> 01:31:40,800
Speaker 12: within a vendit or so it's pitch black for a

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01:31:40,840 --> 01:31:43,920
Speaker 12: little bit, and then it's not, and then it brightens back.

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01:31:43,880 --> 01:31:45,479
Speaker 2: Up, and it all happens so fast.

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01:31:45,760 --> 01:31:49,000
Speaker 12: It's just a really exciting thing. It's like, imagine you're

1743
01:31:49,000 --> 01:31:51,320
Speaker 12: going too the greatest rock concert in the world and

1744
01:31:52,160 --> 01:31:55,360
Speaker 12: everybody is ooing and eyeing, and it's all communal experience.

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01:31:55,439 --> 01:32:03,400
Speaker 12: No matter where you go, whether that's in San Antonio, Austin, Texas, St. Lewis, Columbus, Ohio, Indianapolis, Buffalo,

1746
01:32:03,439 --> 01:32:06,080
Speaker 12: New York, Niagara Falls, you will be surrounded by a

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01:32:06,080 --> 01:32:10,040
Speaker 12: lot of people with similar and you know, no politics,

1748
01:32:10,160 --> 01:32:13,920
Speaker 12: no red blue, nothing, just people marveling at being alive

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01:32:14,360 --> 01:32:16,080
Speaker 12: and experience this thing together.

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01:32:16,640 --> 01:32:19,160
Speaker 1: Wow. This truly is a rarity. So for the average

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01:32:19,160 --> 01:32:22,280
Speaker 1: person that wants to capture this, their smartphone is going

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01:32:22,320 --> 01:32:25,240
Speaker 1: to be their camera. Yes, you have the professional photographers

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01:32:25,280 --> 01:32:27,679
Speaker 1: that know what they're doing, but for the rest of us,

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01:32:28,280 --> 01:32:30,479
Speaker 1: what do you think is the best way of going

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01:32:30,520 --> 01:32:33,559
Speaker 1: about taking a picture? Of the sun. Do you recommend

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01:32:33,600 --> 01:32:33,960
Speaker 1: doing that?

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01:32:34,720 --> 01:32:36,559
Speaker 12: Well, first of all, you're going to need a solar

1758
01:32:36,600 --> 01:32:39,479
Speaker 12: filter to put over your lens on the phone, and

1759
01:32:39,520 --> 01:32:42,040
Speaker 12: you need solar glasses, so we didn't mention that, but

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01:32:42,120 --> 01:32:44,120
Speaker 12: it's very important. You did not want to be looking

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01:32:44,400 --> 01:32:48,160
Speaker 12: at the sun without protection, So we start there. Can

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01:32:48,200 --> 01:32:50,840
Speaker 12: you get a good picture of the sun if you

1763
01:32:50,960 --> 01:32:54,920
Speaker 12: have a late model iPhone or Galaxy which have either

1764
01:32:54,960 --> 01:32:57,479
Speaker 12: a five x actually the pixel does as well five

1765
01:32:57,680 --> 01:33:01,160
Speaker 12: X or ten X lenses, you can get a decent shot,

1766
01:33:01,560 --> 01:33:03,719
Speaker 12: not a great shot. If you don't have the iPhone

1767
01:33:03,720 --> 01:33:06,600
Speaker 12: fifteen Pro, if you don't have the Samsung S twenty one,

1768
01:33:06,720 --> 01:33:08,960
Speaker 12: S twenty two or S twenty three, or the Google

1769
01:33:09,040 --> 01:33:13,280
Speaker 12: Pixel eight Pro, you're gonna if you're not going to

1770
01:33:13,360 --> 01:33:16,639
Speaker 12: be your shot will just not be very good because

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01:33:16,920 --> 01:33:19,400
Speaker 12: it's going to be a lot smaller. I would focus

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01:33:19,520 --> 01:33:22,240
Speaker 12: on the action. I would focus on the scene. I

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01:33:22,240 --> 01:33:25,320
Speaker 12: would focus on the people wearing glasses, all looking up

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01:33:25,400 --> 01:33:28,759
Speaker 12: and ooing an eye, looking at the crazy clothes they're wearing,

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01:33:29,080 --> 01:33:31,479
Speaker 12: and how they're responding and how they're acting, and just

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01:33:31,760 --> 01:33:33,920
Speaker 12: you know, you're part of a scene. Document the scene,

1777
01:33:34,040 --> 01:33:35,920
Speaker 12: and that's what you're going to see. Even if you

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01:33:36,000 --> 01:33:38,400
Speaker 12: go to NASA dot gov, the first picture you're going

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01:33:38,400 --> 01:33:40,800
Speaker 12: to see is if a kid wearing glasses looking up.

1780
01:33:41,000 --> 01:33:43,200
Speaker 1: So what are the best features on the phone to

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01:33:43,280 --> 01:33:44,000
Speaker 1: make use of?

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01:33:44,720 --> 01:33:49,120
Speaker 12: Okay, So the iPhone and the Galaxy both have a

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01:33:49,160 --> 01:33:52,080
Speaker 12: feature called burst Mode that lets you stop action and

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01:33:52,120 --> 01:33:56,280
Speaker 12: take dozens and dozens of shots at once, and it's

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01:33:56,360 --> 01:33:58,559
Speaker 12: really good and most people don't know about it. They

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01:33:58,600 --> 01:34:02,160
Speaker 12: don't use it. On the iPhone, in the photo app,

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01:34:02,680 --> 01:34:06,599
Speaker 12: you swipe the shutter button to the left and start

1788
01:34:06,640 --> 01:34:09,400
Speaker 12: taking pictures that way, or you use the top volume

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01:34:09,479 --> 01:34:12,200
Speaker 12: left button and that will let you do burst. On

1790
01:34:12,280 --> 01:34:14,960
Speaker 12: the Galaxy, you take the shutter button and you make

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01:34:15,000 --> 01:34:15,559
Speaker 12: it go down.

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01:34:15,880 --> 01:34:18,600
Speaker 1: Okay, so hold on if you're holding your phone horizontally,

1793
01:34:18,680 --> 01:34:20,760
Speaker 1: which is the way that I typically hold it, but

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01:34:20,800 --> 01:34:22,599
Speaker 1: I know a lot of people will be taking them vertical.

1795
01:34:22,880 --> 01:34:25,679
Speaker 1: So I tested this out. On the iPhone, you drag

1796
01:34:25,880 --> 01:34:30,040
Speaker 1: the shutter button down. On the Samsung, you drag the

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01:34:30,080 --> 01:34:32,120
Speaker 1: shutter button to the right. That is, if you are

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01:34:32,160 --> 01:34:36,240
Speaker 1: holding the phone in a horizontal position. So, and I

1799
01:34:36,320 --> 01:34:38,840
Speaker 1: will be honest, I forgot about burst mode because I

1800
01:34:38,960 --> 01:34:41,600
Speaker 1: rarely use it anymore. But yeah, it takes up to

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01:34:41,680 --> 01:34:45,280
Speaker 1: like one hundred pictures in quick succession, and then you

1802
01:34:45,280 --> 01:34:47,800
Speaker 1: can just go through and figure out the best picture later.

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01:34:47,920 --> 01:34:51,240
Speaker 1: Instead of trying to get the best picture at that

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01:34:51,400 --> 01:34:53,559
Speaker 1: very moment, you're just taking a whole bunch of them now.

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01:34:53,600 --> 01:34:55,760
Speaker 12: The other thing is that you can shoot video and

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01:34:55,800 --> 01:34:58,479
Speaker 12: take photos at the same time. Most people don't realize this,

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01:34:58,800 --> 01:35:02,200
Speaker 12: but when you start recording video on any of these phones,

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01:35:02,439 --> 01:35:05,519
Speaker 12: a white button will come up next to the red button,

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01:35:05,800 --> 01:35:08,800
Speaker 12: so you can be shooting video of the eclipse and

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01:35:08,880 --> 01:35:12,599
Speaker 12: taking photos at the same time. That's what I would do, okay,

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01:35:12,920 --> 01:35:15,000
Speaker 12: because I actually think that the video is worth more

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01:35:15,040 --> 01:35:15,679
Speaker 12: than the picture.

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01:35:15,840 --> 01:35:18,799
Speaker 1: What about a time lapse? Do you recommend a time lapse?

1814
01:35:18,920 --> 01:35:21,479
Speaker 1: Is that too tricky to try to do in this situation?

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01:35:21,800 --> 01:35:23,799
Speaker 12: It's not tricky at all. It's one of the easiest

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01:35:23,800 --> 01:35:26,800
Speaker 12: things to do on a smartphone. Your phone has to

1817
01:35:26,800 --> 01:35:29,240
Speaker 12: be on a tripod. But when you're doing it, you

1818
01:35:29,560 --> 01:35:32,360
Speaker 12: open up the camera app on the iPhone, you swipe

1819
01:35:32,400 --> 01:35:34,719
Speaker 12: all the way to the left and the first choice

1820
01:35:34,760 --> 01:35:38,000
Speaker 12: is time lapse. You compose your image, you press record

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01:35:38,160 --> 01:35:41,160
Speaker 12: and just let it go. And on the Galaxy they

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01:35:41,200 --> 01:35:43,439
Speaker 12: call it hyper laps and it's in the more section.

1823
01:35:43,960 --> 01:35:46,200
Speaker 1: Ah, so they don't call it time laps on the galaxy,

1824
01:35:46,200 --> 01:35:49,200
Speaker 1: it's called hyper laps. That's good to know. So any

1825
01:35:49,200 --> 01:35:52,479
Speaker 1: other tips. You mentioned the filter, the solar filter that

1826
01:35:52,520 --> 01:35:55,519
Speaker 1: should be over your lenses. What's kind of the official

1827
01:35:55,600 --> 01:35:58,920
Speaker 1: stance on whether you can just aim your phone at

1828
01:35:58,920 --> 01:36:01,600
Speaker 1: the sun. Will it ruin the lenses forever? I know

1829
01:36:01,640 --> 01:36:04,000
Speaker 1: we can't look at them with our eyes, but can

1830
01:36:04,040 --> 01:36:05,320
Speaker 1: our phones look at them?

1831
01:36:05,640 --> 01:36:09,920
Speaker 12: You can go wide angle without the filter. If you

1832
01:36:10,040 --> 01:36:13,000
Speaker 12: do telephoto and you zoom in on the sun, it

1833
01:36:13,040 --> 01:36:16,040
Speaker 12: will ruin the telephoto lens. And for the five to

1834
01:36:16,080 --> 01:36:18,400
Speaker 12: ten dollars it'll cost you to buy the solar filter.

1835
01:36:18,680 --> 01:36:22,360
Speaker 12: There's still time camera stores sell them. Amazon has them.

1836
01:36:22,840 --> 01:36:25,679
Speaker 12: You had nothing to lose by taping that filter over

1837
01:36:25,840 --> 01:36:26,479
Speaker 12: the lenses.

1838
01:36:27,200 --> 01:36:30,360
Speaker 1: Okay, so you need a small tripod. You can get

1839
01:36:30,360 --> 01:36:33,400
Speaker 1: a lightweight tripod. You need a mount for your phone

1840
01:36:33,560 --> 01:36:36,000
Speaker 1: on that tripod because it's not going to connect all

1841
01:36:36,040 --> 01:36:39,080
Speaker 1: by itself unless you get a tripod that is specifically

1842
01:36:39,120 --> 01:36:40,640
Speaker 1: for that. And I'll link some of these up on

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01:36:40,680 --> 01:36:43,439
Speaker 1: my website rich on tech dot TV slash shop. You've

1844
01:36:43,439 --> 01:36:47,600
Speaker 1: traveled around taking these pictures on the smartphone. Do you

1845
01:36:47,880 --> 01:36:50,760
Speaker 1: find a need for a regular camera anymore. Do you

1846
01:36:50,800 --> 01:36:54,599
Speaker 1: think that people still need a regular camera for everyday travel.

1847
01:36:55,160 --> 01:36:57,479
Speaker 12: For travel photography, you did not need a big camera.

1848
01:36:58,680 --> 01:37:02,320
Speaker 12: I have gone to Paris, I've gone to Japan, I've

1849
01:37:02,360 --> 01:37:04,799
Speaker 12: gone to a British Columbia, I've gone to Nova, Scotia,

1850
01:37:04,920 --> 01:37:07,960
Speaker 12: taking nothing but an iPhone. I do the entire Photo

1851
01:37:08,000 --> 01:37:11,000
Speaker 12: Walk series on a phone, figuring that this is the phone,

1852
01:37:11,080 --> 01:37:13,040
Speaker 12: this is the camera that everybody will be using, so

1853
01:37:13,080 --> 01:37:16,719
Speaker 12: that's why I'm using it. I've never had an issue

1854
01:37:16,880 --> 01:37:19,479
Speaker 12: where I couldn't get a great wide shot. I couldn't

1855
01:37:19,520 --> 01:37:22,960
Speaker 12: do street photography. It's all there. I have an ultra wide,

1856
01:37:23,000 --> 01:37:25,439
Speaker 12: a wide angle, and a telephoto lens. The only thing

1857
01:37:25,479 --> 01:37:28,439
Speaker 12: you can't do is shoot sports. If you wanted to

1858
01:37:28,479 --> 01:37:30,599
Speaker 12: do get a close up of a football player at

1859
01:37:30,600 --> 01:37:33,320
Speaker 12: the Super Bowl, forget about it. If you want to

1860
01:37:33,360 --> 01:37:37,040
Speaker 12: do a school play and it's very dark in there,

1861
01:37:37,120 --> 01:37:39,320
Speaker 12: it's not going to be great. But those are the

1862
01:37:39,360 --> 01:37:43,080
Speaker 12: two instances where it's not great. Everywhere else I do

1863
01:37:43,280 --> 01:37:43,760
Speaker 12: really good.

1864
01:37:44,320 --> 01:37:48,080
Speaker 1: And I know that you carry around a Samsung Galaxy

1865
01:37:48,200 --> 01:37:52,000
Speaker 1: and also an iPhone. Have you noticed a major difference

1866
01:37:52,040 --> 01:37:54,519
Speaker 1: between those two devices at this point in time.

1867
01:37:55,160 --> 01:37:57,599
Speaker 12: The major difference with the Galaxy is that they've got

1868
01:37:57,720 --> 01:38:01,160
Speaker 12: a zoom lens, a telephoto that's twice as big as

1869
01:38:01,200 --> 01:38:04,880
Speaker 12: the iPhone, So it's TENX versus the iPhone's five X

1870
01:38:05,080 --> 01:38:08,280
Speaker 12: that's on the old Galaxy. Because I got last year's model,

1871
01:38:08,320 --> 01:38:11,360
Speaker 12: the S twenty three. On the S twenty four, they dumbly,

1872
01:38:11,840 --> 01:38:14,880
Speaker 12: stupidly decided we don't need ten X anymore, We'll just

1873
01:38:14,960 --> 01:38:18,280
Speaker 12: do five X because nobody's using tenx, to which I say,

1874
01:38:18,479 --> 01:38:20,760
Speaker 12: how do you know? Because I use it all the time.

1875
01:38:21,479 --> 01:38:24,080
Speaker 12: What about the quality of the pictures? Are you noticing

1876
01:38:24,120 --> 01:38:27,519
Speaker 12: a major difference. I think the iPhone pictures are better,

1877
01:38:27,800 --> 01:38:30,760
Speaker 12: and I think the iPhone videos are definitely better, but

1878
01:38:30,920 --> 01:38:32,480
Speaker 12: I just have it for the telephoto.

1879
01:38:32,640 --> 01:38:35,040
Speaker 1: Two websites I wanted to mention that I think are

1880
01:38:35,120 --> 01:38:40,040
Speaker 1: really cool. Number one eclipsetracks dot org. So this is

1881
01:38:41,040 --> 01:38:45,120
Speaker 1: an interactive solar eclipse website that gives you a big

1882
01:38:45,240 --> 01:38:47,920
Speaker 1: kind of three D look at the world and it

1883
01:38:48,000 --> 01:38:50,559
Speaker 1: shows you the path of the eclipse. The other app

1884
01:38:50,560 --> 01:38:52,760
Speaker 1: that I think is really cool is called the Eclipse

1885
01:38:52,800 --> 01:38:57,479
Speaker 1: App the Eclipse Dot Company, and it's got this great

1886
01:38:57,520 --> 01:39:00,599
Speaker 1: app that lets you find different places to go to

1887
01:39:00,600 --> 01:39:03,960
Speaker 1: to actually experience the eclipse, but also it will give

1888
01:39:04,000 --> 01:39:08,200
Speaker 1: you a countdown to totality. Jefferson Graham, where can folks

1889
01:39:08,240 --> 01:39:09,480
Speaker 1: find you online?

1890
01:39:10,000 --> 01:39:15,080
Speaker 12: Photo walkstv dot com, Jefferson Graham dot net and on

1891
01:39:15,120 --> 01:39:17,559
Speaker 12: YouTube at YouTube dot com slash photo Walks TV.

1892
01:39:18,040 --> 01:39:20,559
Speaker 1: Thanks so much for joining me today. Thanks for having me,

1893
01:39:20,760 --> 01:39:24,400
Speaker 1: Jefferson Graham of Photo Walks TV. You are listening to

1894
01:39:24,680 --> 01:39:26,960
Speaker 1: rich on Tech. Coming up, We're gonna open up the

1895
01:39:27,000 --> 01:39:33,080
Speaker 1: feedback back after this. Welcome back to rich On Tech.

1896
01:39:33,160 --> 01:39:36,240
Speaker 1: Rich DeMuro here with the most people I've ever had

1897
01:39:36,600 --> 01:39:41,439
Speaker 1: in the studio. Can you guys make some noise? I

1898
01:39:41,479 --> 01:39:44,920
Speaker 1: think this is like the rich Morning Zoo at this point.

1899
01:39:45,439 --> 01:39:49,720
Speaker 1: I've got my mom here, my kid Parker Tanner, my

1900
01:39:49,800 --> 01:39:54,240
Speaker 1: wife Lindsey. It's a family affair here. Welcome back to

1901
01:39:54,280 --> 01:39:57,639
Speaker 1: the show. So my mom is in from New Jersey

1902
01:39:57,920 --> 01:40:02,519
Speaker 1: and I put the Apple Vision Pro on you today.

1903
01:40:03,160 --> 01:40:06,280
Speaker 1: This is Apple's VR headset. What was your impression of that.

1904
01:40:06,479 --> 01:40:07,599
Speaker 1: You got to get right on the mic.

1905
01:40:07,920 --> 01:40:12,880
Speaker 9: Oh okay, at first, it was a little scary having

1906
01:40:12,920 --> 01:40:18,320
Speaker 9: that on your head and having to click, like click

1907
01:40:18,360 --> 01:40:22,880
Speaker 9: your fingers and try to maneuver all of that was

1908
01:40:22,920 --> 01:40:23,719
Speaker 9: a little scary.

1909
01:40:24,560 --> 01:40:26,200
Speaker 1: Okay, you said it was claustrophobic.

1910
01:40:26,920 --> 01:40:28,720
Speaker 9: Yeah, well I'm a little claustrophobic.

1911
01:40:28,840 --> 01:40:30,560
Speaker 1: So but what do you think of the experience? I

1912
01:40:30,600 --> 01:40:32,120
Speaker 1: mean the fact that is that the first time you

1913
01:40:32,160 --> 01:40:34,800
Speaker 1: ever tried VR? Yes, and what do you think?

1914
01:40:34,840 --> 01:40:37,040
Speaker 9: I mean, it's pretty I mean it was pretty amazing.

1915
01:40:37,600 --> 01:40:41,599
Speaker 9: I mean seeing dinosaurs moving towards you. That was really cool.

1916
01:40:42,479 --> 01:40:47,400
Speaker 9: Looking around like you're on mountains and over water. It

1917
01:40:47,479 --> 01:40:52,799
Speaker 9: reminded me of a Disney ride, like the virtual rides.

1918
01:40:53,160 --> 01:40:54,080
Speaker 6: That kind of.

1919
01:40:54,000 --> 01:40:56,000
Speaker 1: Reminded me of You tried being on the moon?

1920
01:40:56,560 --> 01:41:02,000
Speaker 9: Yes, I was on the moon. Hello twenty four.

1921
01:41:03,439 --> 01:41:06,479
Speaker 1: You also were on the top of a mountain. Let's see,

1922
01:41:06,560 --> 01:41:08,000
Speaker 1: let's see if the.

1923
01:41:08,040 --> 01:41:10,559
Speaker 9: Top of the mountain was pretty scary.

1924
01:41:10,640 --> 01:41:12,360
Speaker 1: Let's see if we can hear this. Let's see this

1925
01:41:12,520 --> 01:41:14,800
Speaker 1: was you. Isn't that where? Doesn't it feel like you're

1926
01:41:14,840 --> 01:41:15,479
Speaker 1: up there? That's a why?

1927
01:41:15,600 --> 01:41:15,800
Speaker 5: Yes?

1928
01:41:16,840 --> 01:41:18,000
Speaker 1: And you can look up down?

1929
01:41:18,600 --> 01:41:21,880
Speaker 9: Oh my god, this is really crazy.

1930
01:41:22,400 --> 01:41:25,439
Speaker 1: That was you. I think they need to have, like

1931
01:41:25,479 --> 01:41:27,439
Speaker 1: I'm sure they do on TikTok, they should have like

1932
01:41:27,479 --> 01:41:30,000
Speaker 1: accounts of people just trying VR for the first time,

1933
01:41:30,000 --> 01:41:32,960
Speaker 1: because it is it tricks your brain. It really feels

1934
01:41:32,960 --> 01:41:35,160
Speaker 1: like you're immersed in this different world. Yeah, you feel

1935
01:41:35,240 --> 01:41:37,560
Speaker 1: like you're there. I mean it is a really I

1936
01:41:37,600 --> 01:41:42,200
Speaker 1: would say it's surreal. Yeah, it's different. But Tanner wants

1937
01:41:42,200 --> 01:41:44,360
Speaker 1: the floor. What are you trying to say? You don't

1938
01:41:44,360 --> 01:41:47,440
Speaker 1: have a microphone. You got to go over to this microphone.

1939
01:41:48,160 --> 01:41:50,160
Speaker 1: This is like the again, I don't know what my

1940
01:41:50,240 --> 01:41:52,320
Speaker 1: kid is going to say here, So I don't know

1941
01:41:52,320 --> 01:41:53,960
Speaker 1: if I should give him bobo be ready with the

1942
01:41:54,840 --> 01:41:57,799
Speaker 1: dump button here? What are you going to say? Tanner?

1943
01:41:58,000 --> 01:42:05,840
Speaker 14: Okay, the Apple Vision proh is interesting. Apple Their name

1944
01:42:05,960 --> 01:42:08,599
Speaker 14: is just interesting. I like it because like their logo

1945
01:42:08,800 --> 01:42:12,920
Speaker 14: has like a little bite, but the Apple Vision pro

1946
01:42:13,400 --> 01:42:16,360
Speaker 14: just has like a whole new name sound Vision Pro.

1947
01:42:16,680 --> 01:42:19,760
Speaker 14: Like it sounds like you're like a billionaire who like

1948
01:42:19,960 --> 01:42:23,400
Speaker 14: literally bought like a yacht and like you can do

1949
01:42:23,479 --> 01:42:28,160
Speaker 14: anything on there. Like it's it just like ruins my brain.

1950
01:42:28,240 --> 01:42:31,040
Speaker 14: I'm like, what, like how does that work?

1951
01:42:31,240 --> 01:42:34,040
Speaker 1: Like, yeah, you've tried it on, You've tried it.

1952
01:42:34,080 --> 01:42:37,840
Speaker 14: I really don't get it because like it just doesn't

1953
01:42:37,840 --> 01:42:40,280
Speaker 14: make sense. How does it look so real?

1954
01:42:40,439 --> 01:42:43,160
Speaker 1: I don't I don't know. It's a mystery. It's a mystery.

1955
01:42:43,160 --> 01:42:46,880
Speaker 1: Of life. Well, we're gonna continue to figure that out.

1956
01:42:46,920 --> 01:42:49,799
Speaker 1: I think the Apple Vision Pro is an incredible device.

1957
01:42:51,040 --> 01:42:53,640
Speaker 1: It's just one of these things that it's so expensive

1958
01:42:53,720 --> 01:42:56,000
Speaker 1: that you know, it's tough for the average person to

1959
01:42:56,479 --> 01:42:58,360
Speaker 1: try it, and you can go to the Apple store

1960
01:42:58,360 --> 01:43:01,680
Speaker 1: and check it out. But again, and it's just it is.

1961
01:43:01,840 --> 01:43:04,759
Speaker 1: It's quite incredible. And I will say for my mom,

1962
01:43:05,000 --> 01:43:06,920
Speaker 1: you know, you figured out the kind of the eye

1963
01:43:07,000 --> 01:43:09,080
Speaker 1: tracking and the finger movement. It took a little bit,

1964
01:43:09,200 --> 01:43:10,080
Speaker 1: but you did figure.

1965
01:43:09,880 --> 01:43:10,519
Speaker 9: Out at times.

1966
01:43:10,800 --> 01:43:13,519
Speaker 1: I had yeah, practice all right, before we get to

1967
01:43:13,560 --> 01:43:16,280
Speaker 1: the feedback, let me let me get through a couple

1968
01:43:16,400 --> 01:43:19,840
Speaker 1: things here. Number one, Uber has introduced a car seat option.

1969
01:43:20,479 --> 01:43:23,599
Speaker 1: So Uber car Seat is now available in New York City,

1970
01:43:23,640 --> 01:43:27,600
Speaker 1: Los Angeles, Orlando, and Washington, d C. Lindsey, this is

1971
01:43:27,640 --> 01:43:31,479
Speaker 1: my wife. How many times have we needed to bring

1972
01:43:31,560 --> 01:43:33,960
Speaker 1: a what do we call it a bubble bum?

1973
01:43:34,000 --> 01:43:35,720
Speaker 9: I think it was called that, but it's been a

1974
01:43:35,760 --> 01:43:37,840
Speaker 9: few years since we had to use that.

1975
01:43:37,960 --> 01:43:40,479
Speaker 1: But it was like a blow up booster seat that

1976
01:43:40,560 --> 01:43:43,639
Speaker 1: you could use in ubers. Yeah, yeah, we did. I mean, look,

1977
01:43:43,680 --> 01:43:45,679
Speaker 1: some parents, when you're going to the airport, you gotta

1978
01:43:45,880 --> 01:43:47,720
Speaker 1: you know, you don't want to bring like a real sea.

1979
01:43:47,880 --> 01:43:50,960
Speaker 1: So now in New York and LA the service includes

1980
01:43:51,000 --> 01:43:54,719
Speaker 1: a special type of convertible seat for kids between five

1981
01:43:54,760 --> 01:43:58,880
Speaker 1: and sixty five pounds. It is a ten dollars surcharge. Now,

1982
01:43:58,920 --> 01:44:01,040
Speaker 1: the problem is if you're not bringing the bubble bum

1983
01:44:01,320 --> 01:44:03,800
Speaker 1: when you land wherever you're going. You know, if you're

1984
01:44:03,800 --> 01:44:05,680
Speaker 1: taking this to the airport, you don't have a way

1985
01:44:05,720 --> 01:44:07,639
Speaker 1: to get your kid from the airport to your hotel.

1986
01:44:08,160 --> 01:44:11,240
Speaker 1: But we did that many many times. Oh my gosh.

1987
01:44:12,120 --> 01:44:14,840
Speaker 1: If you have Disney Plus, they have now integrated Hulu

1988
01:44:14,880 --> 01:44:18,400
Speaker 1: into the app. If you notice the app has changed, Parker,

1989
01:44:18,439 --> 01:44:20,080
Speaker 1: you can chime in on this one. What color is

1990
01:44:20,120 --> 01:44:20,679
Speaker 1: the new logo?

1991
01:44:21,400 --> 01:44:25,200
Speaker 13: The new logo is like a blue black, And I

1992
01:44:25,200 --> 01:44:27,640
Speaker 13: think it's very interesting because the last one was just

1993
01:44:27,680 --> 01:44:29,000
Speaker 13: like plain old blue.

1994
01:44:29,400 --> 01:44:31,080
Speaker 1: It's a much different kind of look.

1995
01:44:31,360 --> 01:44:33,840
Speaker 13: It brings it out. And immediately when I saw it,

1996
01:44:33,880 --> 01:44:35,960
Speaker 13: I said, is a TV something like it's like the

1997
01:44:36,000 --> 01:44:36,759
Speaker 13: color on the TV.

1998
01:44:36,880 --> 01:44:37,160
Speaker 10: Wrong.

1999
01:44:37,520 --> 01:44:39,519
Speaker 13: I really didn't know, and then I had to ask

2000
01:44:39,520 --> 01:44:41,400
Speaker 13: my dad and he said, the logo change.

2001
01:44:41,960 --> 01:44:45,160
Speaker 1: They merged Hulu green with Disney Blue, so it's like

2002
01:44:45,160 --> 01:44:46,439
Speaker 1: a mix of those two colors.

2003
01:44:46,600 --> 01:44:48,760
Speaker 13: It's very interesting. But I do like it. I think

2004
01:44:48,760 --> 01:44:50,840
Speaker 13: it's much different. I think it's a good change.

2005
01:44:50,840 --> 01:44:53,000
Speaker 1: All right, here's the thing to know about this, So

2006
01:44:53,040 --> 01:44:55,680
Speaker 1: if you have Disney Plus, you'll see the Hulu shows

2007
01:44:55,760 --> 01:44:58,200
Speaker 1: on your screen, and when you search, you just don't

2008
01:44:58,200 --> 01:45:01,400
Speaker 1: have access to them unless you actually to Hulu. So

2009
01:45:01,479 --> 01:45:03,240
Speaker 1: I think this is good for people that have Disney

2010
01:45:03,240 --> 01:45:04,920
Speaker 1: Plus because if you search for a show that you

2011
01:45:05,000 --> 01:45:07,880
Speaker 1: heard of and it happens to be on Hulu, you'd

2012
01:45:07,880 --> 01:45:09,800
Speaker 1: be able to watch that, but they would still push

2013
01:45:09,800 --> 01:45:11,800
Speaker 1: you to subscribe. So it's kind of at the end

2014
01:45:11,840 --> 01:45:14,800
Speaker 1: of the day, this is very smart marketing because if

2015
01:45:15,040 --> 01:45:16,639
Speaker 1: you know, if you're searching for a show and it's

2016
01:45:16,680 --> 01:45:19,200
Speaker 1: on Hulu and you're on Disney Plus, and you would

2017
01:45:19,200 --> 01:45:21,960
Speaker 1: never know that it's available if you didn't find it

2018
01:45:22,000 --> 01:45:25,360
Speaker 1: on there. As you know, I'm obsessed with these solar eclipse.

2019
01:45:25,439 --> 01:45:29,519
Speaker 1: There is a great website called x Karta Solar Eclipse Tracker,

2020
01:45:30,120 --> 01:45:33,360
Speaker 1: and this show's cloud cover and you use AI to

2021
01:45:33,400 --> 01:45:35,280
Speaker 1: figure out the cloud cover where you're going to go.

2022
01:45:35,320 --> 01:45:37,080
Speaker 1: So if you're going on a trip to see the

2023
01:45:37,120 --> 01:45:39,360
Speaker 1: solar eclipse, I'm going to have to put the link

2024
01:45:39,400 --> 01:45:43,160
Speaker 1: on the website. But it's Xkarta dot io x e

2025
01:45:43,479 --> 01:45:46,240
Speaker 1: x c A r t A dot io and it's

2026
01:45:46,360 --> 01:45:49,439
Speaker 1: really great. They show you the AI cloud cover estimate

2027
01:45:49,800 --> 01:45:53,759
Speaker 1: three point seven million people expected to travel to the eclipse.

2028
01:45:53,800 --> 01:45:56,680
Speaker 1: I emailed my friend in Cleveland because I said, hey,

2029
01:45:56,680 --> 01:45:58,680
Speaker 1: I might come to Cleveland, and he said, oh, it's

2030
01:45:58,680 --> 01:46:01,200
Speaker 1: a circus here. We're doing three stories a day on

2031
01:46:01,240 --> 01:46:04,559
Speaker 1: the eclipse and they're expecting almost five hundred thousand people there,

2032
01:46:04,600 --> 01:46:08,320
Speaker 1: one hundred to five hundred thousand. And finally, Visio eighty

2033
01:46:08,400 --> 01:46:12,439
Speaker 1: six inch four KTV for nine hundred and ninety nine dollars.

2034
01:46:12,880 --> 01:46:15,760
Speaker 1: I think Visio was the strong early contender with all

2035
01:46:15,760 --> 01:46:18,840
Speaker 1: these TVs, and they are now trying to get back

2036
01:46:18,840 --> 01:46:20,360
Speaker 1: in the game with a nine hundred and ninety nine

2037
01:46:20,360 --> 01:46:24,160
Speaker 1: dollars eighty six inch TV. Let's get to some feedback

2038
01:46:24,200 --> 01:46:27,360
Speaker 1: before we have to go here, Chuckfish. Chuck says, hey,

2039
01:46:27,479 --> 01:46:33,080
Speaker 1: rich Amazon, they're providing no additional services or just another pharmacy.

2040
01:46:33,120 --> 01:46:35,519
Speaker 1: Their focus is on Mars and not people on Earth.

2041
01:46:35,800 --> 01:46:37,560
Speaker 1: The last thing we need is to turn more of

2042
01:46:37,640 --> 01:46:39,639
Speaker 1: our life over to one man. I think the website

2043
01:46:39,680 --> 01:46:44,120
Speaker 1: should be cult dot Amazon dot com. Whoo. I guess

2044
01:46:44,200 --> 01:46:47,439
Speaker 1: Chuck will not be using Amazon pharmacy. Denise says, Hey, Rich,

2045
01:46:47,479 --> 01:46:49,320
Speaker 1: I love your newsletter, your tech reports. I'm not a

2046
01:46:49,320 --> 01:46:51,920
Speaker 1: podcast person, but I'm sure someday I'll tune in. At

2047
01:46:51,920 --> 01:46:55,240
Speaker 1: nearly seventy next month, I am still happy with AOL. Yes,

2048
01:46:55,360 --> 01:46:57,240
Speaker 1: note my email address. I have a Gmail, but I

2049
01:46:57,240 --> 01:46:59,720
Speaker 1: don't care for it. As a manager for USPS, we

2050
01:46:59,840 --> 01:47:01,880
Speaker 1: use to use Outlook. That was okay, but a weall's

2051
01:47:01,920 --> 01:47:04,479
Speaker 1: my main thing. Oh in my landline, I can't believe

2052
01:47:04,520 --> 01:47:06,959
Speaker 1: I may be losing that. Yes, I'm showing my age.

2053
01:47:07,320 --> 01:47:10,280
Speaker 1: Happy Easter to you and your family. Denise, Mom, what

2054
01:47:10,360 --> 01:47:14,000
Speaker 1: do you have? What do you love? AOL? Yep, Larry says,

2055
01:47:14,080 --> 01:47:15,439
Speaker 1: just to shout out and a big thank you to

2056
01:47:15,560 --> 01:47:18,040
Speaker 1: Rich Demiro. Love listening to your podcast and always learning.

2057
01:47:18,120 --> 01:47:21,519
Speaker 1: I think your style of simple communication makes everything you

2058
01:47:21,600 --> 01:47:25,880
Speaker 1: broadcast very user friendly. Much obliged, sir, Thanks again, best

2059
01:47:25,880 --> 01:47:32,200
Speaker 1: wishes for continued success. I'm still waiting for that success, Larry, No,

2060
01:47:32,439 --> 01:47:34,720
Speaker 1: thank you. If you can believe it, that's going to

2061
01:47:34,800 --> 01:47:36,160
Speaker 1: do it. For this episode of the show, you can

2062
01:47:36,160 --> 01:47:38,479
Speaker 1: find links to everything I mentioned on my website. Just

2063
01:47:38,479 --> 01:47:40,840
Speaker 1: go to Rich on tech dot tv For the show notes.

2064
01:47:41,120 --> 01:47:43,880
Speaker 1: You can find me on social media at rich On Tech.

2065
01:47:43,960 --> 01:47:45,840
Speaker 1: Thanks so much for listening. There are so many ways

2066
01:47:45,880 --> 01:47:48,320
Speaker 1: you can spend your time. I do appreciate you spending

2067
01:47:48,320 --> 01:47:50,639
Speaker 1: it right here with me. Thanks to everyone who makes

2068
01:47:50,640 --> 01:47:55,919
Speaker 1: this show possible, and to everyone in the studio my mom, Tanner, Parker, Lindsey, Bobo,

2069
01:47:56,439 --> 01:47:59,759
Speaker 1: Kim on the phones, we got Bill. So many people

2070
01:48:00,080 --> 01:48:02,720
Speaker 1: make this show possible. Thank you so much. You guys

2071
01:48:02,760 --> 01:48:04,760
Speaker 1: can say goodbye, go ahead. My name is Richard Meire.

2072
01:48:04,760 --> 01:48:06,280
Speaker 1: I'll talk to you real soon. Say goodbye, go ahead.

2073
01:48:06,360 --> 01:48:07,320
Speaker 9: I happy ser