1 00:00:04,320 --> 00:00:08,520 Speaker 1: Demand is sustainable and is going to continue. We see 2 00:00:08,600 --> 00:00:12,079 Speaker 1: just a structurally higher level, particularly of leisure demand. You 3 00:00:12,119 --> 00:00:14,920 Speaker 1: know a couple of reasons for that. One hybrid work 4 00:00:14,960 --> 00:00:17,280 Speaker 1: makes every weekend a holiday, gives people more time. If 5 00:00:17,320 --> 00:00:19,040 Speaker 1: you're working in the office three days a week, you 6 00:00:19,040 --> 00:00:22,239 Speaker 1: have more time to travel. I also think coming out 7 00:00:22,239 --> 00:00:25,439 Speaker 1: of COVID it's spending two years on lockdown, people take 8 00:00:25,800 --> 00:00:28,840 Speaker 1: will no longer take for granted their ability to travel 9 00:00:28,880 --> 00:00:29,600 Speaker 1: and experience. 10 00:00:29,960 --> 00:00:33,480 Speaker 2: Executives in the travel and leisure experience sector have been 11 00:00:33,760 --> 00:00:36,760 Speaker 2: incredibly happy recently. That was Scott Kirby, United Airlines CEO 12 00:00:36,840 --> 00:00:39,360 Speaker 2: speaking with Guy Johnson over at his temple at the 13 00:00:39,400 --> 00:00:40,760 Speaker 2: IADA General Meeting. 14 00:00:40,840 --> 00:00:42,479 Speaker 3: Everyone is a bull there. 15 00:00:42,600 --> 00:00:44,919 Speaker 2: Also, everyone is a bull when you look beyond at 16 00:00:44,960 --> 00:00:46,000 Speaker 2: the other related. 17 00:00:45,680 --> 00:00:47,360 Speaker 3: Industries, including lodging. 18 00:00:47,720 --> 00:00:50,520 Speaker 2: With me today is Peter Shearer of Academy Securities. 19 00:00:50,560 --> 00:00:52,240 Speaker 3: Tom and John both off today. 20 00:00:52,479 --> 00:00:54,920 Speaker 2: We were just talking about how you've been traveling a 21 00:00:54,920 --> 00:00:56,360 Speaker 2: lot more and that people want to see you. 22 00:00:56,640 --> 00:00:58,680 Speaker 3: That hasn't faded, has it, No, not at all. 23 00:00:58,760 --> 00:01:00,800 Speaker 4: So I think I'm traveling for two or three days 24 00:01:00,840 --> 00:01:02,520 Speaker 4: a week for the next four to five weeks, and 25 00:01:02,560 --> 00:01:04,720 Speaker 4: I like that. We go to see clients somes by train, 26 00:01:04,800 --> 00:01:07,520 Speaker 4: some's driving. Definitely flying, but we're out on the road 27 00:01:07,520 --> 00:01:08,960 Speaker 4: and I love it. Clients like it. 28 00:01:09,360 --> 00:01:11,480 Speaker 2: And basically the person sitting next to you is just 29 00:01:11,520 --> 00:01:14,720 Speaker 2: starting to smile bigger and bigger as you speak, saying, 30 00:01:14,760 --> 00:01:16,560 Speaker 2: all right, this is what I like to hear. It's 31 00:01:16,600 --> 00:01:20,080 Speaker 2: Tony Capuano, President and CEO of Marriott International. Things have 32 00:01:20,160 --> 00:01:23,280 Speaker 2: been pretty upbeat. Does it continue or does it sort 33 00:01:23,280 --> 00:01:25,479 Speaker 2: of see an end date? Do people start pushing back 34 00:01:25,520 --> 00:01:26,280 Speaker 2: against the cost? 35 00:01:26,640 --> 00:01:29,360 Speaker 5: I don't think so. I mean, what we've really seen 36 00:01:29,400 --> 00:01:31,840 Speaker 5: the last couple of years is the resilience of travel, 37 00:01:32,120 --> 00:01:36,520 Speaker 5: and we've seen it across segments and across borders. When 38 00:01:36,560 --> 00:01:39,000 Speaker 5: we reported earnings at the end of the first quarter, 39 00:01:39,560 --> 00:01:44,520 Speaker 5: we saw recovery across every segment. Of course, leisure continued 40 00:01:44,520 --> 00:01:46,920 Speaker 5: to be strong. It was the leisure segment that brought 41 00:01:47,000 --> 00:01:52,160 Speaker 5: us out of the pandemic. But group has been remarkably strong. 42 00:01:52,240 --> 00:01:55,160 Speaker 5: In fact, when we look at the remaining three quarters 43 00:01:55,200 --> 00:01:57,760 Speaker 5: of the year, we're up twenty six percent year over 44 00:01:57,840 --> 00:02:03,600 Speaker 5: year in group revenue and business transient. Many had predicted 45 00:02:03,680 --> 00:02:06,880 Speaker 5: sort of the demise of business travel, but you made 46 00:02:06,880 --> 00:02:11,160 Speaker 5: the point. Increasingly folks are recognizing or reminding themselves to 47 00:02:11,200 --> 00:02:13,920 Speaker 5: the power of getting in front of their clients, the 48 00:02:13,960 --> 00:02:18,640 Speaker 5: importance of immersing new employees in their company culture. And 49 00:02:18,680 --> 00:02:21,880 Speaker 5: as a result, we're seeing steady quarter over quarter improvement 50 00:02:21,919 --> 00:02:23,840 Speaker 5: in business transient demand as well. 51 00:02:23,960 --> 00:02:26,600 Speaker 2: Is it everywhere for business or places like say San 52 00:02:26,639 --> 00:02:30,040 Speaker 2: Francisco not seeing any kind of revival because of some 53 00:02:30,080 --> 00:02:31,000 Speaker 2: of the outflow there. 54 00:02:31,200 --> 00:02:35,880 Speaker 5: Well, certainly markets like San Francisco are seeing slower recovery, 55 00:02:36,240 --> 00:02:39,000 Speaker 5: but even there, I was listening during the break to 56 00:02:39,080 --> 00:02:44,240 Speaker 5: Scott Kirby's comments this phenomenon of blended trip purpose I 57 00:02:44,280 --> 00:02:47,760 Speaker 5: think serves markets like San Francisco really well, This idea 58 00:02:47,919 --> 00:02:51,360 Speaker 5: that through the pandemic, more and more travelers learned they 59 00:02:51,360 --> 00:02:54,960 Speaker 5: can work from almost anywhere where. We really saw this 60 00:02:55,080 --> 00:02:57,680 Speaker 5: in the datas we look at recovery by day of 61 00:02:57,720 --> 00:03:00,480 Speaker 5: the week, and what was remarkable was that two days 62 00:03:00,480 --> 00:03:03,080 Speaker 5: of the week that were covered most rapidly, we're Sunday 63 00:03:03,120 --> 00:03:07,240 Speaker 5: and Thursday, which pre pandemic were really shoulder days. And 64 00:03:07,280 --> 00:03:11,440 Speaker 5: what that tells us is with increasing frequency is business 65 00:03:11,440 --> 00:03:14,520 Speaker 5: and group travelers are tacking on a couple leisure days 66 00:03:14,560 --> 00:03:17,720 Speaker 5: pre and or post trip, and that really has the 67 00:03:17,720 --> 00:03:21,200 Speaker 5: potential to help markets even like San Francisco, which have 68 00:03:21,320 --> 00:03:22,280 Speaker 5: some leisure appeal. 69 00:03:22,360 --> 00:03:24,680 Speaker 3: Peter, I see you nodding if you do that too, Yeah. 70 00:03:24,560 --> 00:03:26,839 Speaker 4: I think that makes perfect sense. I mean I try 71 00:03:26,880 --> 00:03:28,800 Speaker 4: not to quote unquote take many days off, because you 72 00:03:28,800 --> 00:03:30,440 Speaker 4: can work from your hotel room for an hour or two. 73 00:03:30,520 --> 00:03:33,080 Speaker 4: We've done some Bloomber interviews from hotel rooms, been on 74 00:03:33,080 --> 00:03:34,359 Speaker 4: the road, so you can do a lot. I think 75 00:03:34,440 --> 00:03:37,200 Speaker 4: you set up and you get these extended days, and 76 00:03:37,280 --> 00:03:39,480 Speaker 4: especially with the air travel, as you point out earlier, 77 00:03:39,520 --> 00:03:41,600 Speaker 4: sometimes is a bit painful. It's much easier if you're 78 00:03:41,600 --> 00:03:43,360 Speaker 4: going to go somewhere for four nights instead of just 79 00:03:43,400 --> 00:03:46,000 Speaker 4: two nights or these day trips. So we try and 80 00:03:46,040 --> 00:03:47,680 Speaker 4: do it much of that. I think it makes perfect sense. 81 00:03:47,720 --> 00:03:49,840 Speaker 4: And I was interesting without the Sundays and Thursdays. 82 00:03:49,920 --> 00:03:52,200 Speaker 2: Well, but how much are you able to increase pricing then, 83 00:03:52,600 --> 00:03:55,000 Speaker 2: based on the cost all in of traveling, which has 84 00:03:55,040 --> 00:03:56,000 Speaker 2: gotten so. 85 00:03:55,960 --> 00:03:59,080 Speaker 5: I mean compression drives pricing. And so what we see 86 00:03:59,160 --> 00:04:02,600 Speaker 5: is in leisure day destinations and some of the urban 87 00:04:02,680 --> 00:04:06,240 Speaker 5: destinations that have a strong leisure orientation, like New York, 88 00:04:06,560 --> 00:04:08,600 Speaker 5: we see a lot of compression and as a result 89 00:04:08,640 --> 00:04:11,920 Speaker 5: of that, compression, we see strong pricing power in a 90 00:04:12,000 --> 00:04:14,680 Speaker 5: market like a Chicago or a San Francisco, where there's 91 00:04:14,760 --> 00:04:17,680 Speaker 5: less compression, the pricing power is not as strong. 92 00:04:17,800 --> 00:04:20,400 Speaker 2: Are there markets that you're seeing expand much more dramatically? 93 00:04:20,400 --> 00:04:22,600 Speaker 2: I know that we were talking about, for example, in Florida, 94 00:04:22,800 --> 00:04:26,360 Speaker 2: how much hotel prices, And I know experience from experience 95 00:04:26,400 --> 00:04:28,599 Speaker 2: that when I've tried to go visit family down there, 96 00:04:28,640 --> 00:04:30,600 Speaker 2: it's a new experience when it comes to the cost 97 00:04:30,600 --> 00:04:32,920 Speaker 2: of it. I'm wondering, though, is that continuing. Are you 98 00:04:32,960 --> 00:04:34,360 Speaker 2: starting to see in leveling off there? 99 00:04:34,400 --> 00:04:36,680 Speaker 5: You're seeing a bit of leveling off, but to the 100 00:04:36,720 --> 00:04:40,120 Speaker 5: benefit of some of the international destinations. So just this 101 00:04:40,240 --> 00:04:43,239 Speaker 5: morning I was reading some statistics. If you look at 102 00:04:44,160 --> 00:04:48,880 Speaker 5: outbound US to Europe airline bookings for the summer, they're 103 00:04:49,000 --> 00:04:52,359 Speaker 5: up nearly fifty percent year over year. And what that 104 00:04:52,520 --> 00:04:54,920 Speaker 5: suggests is a lot of US travelers who might have 105 00:04:55,000 --> 00:04:59,560 Speaker 5: gone to destinations like South Florida or southern California last summer, 106 00:04:59,800 --> 00:05:03,240 Speaker 5: with increasing frequency, they're going to France and Italy and Greece. 107 00:05:03,600 --> 00:05:06,720 Speaker 5: And so that's maybe eliminating a little of that compression 108 00:05:06,800 --> 00:05:10,159 Speaker 5: pressure in South Florida, which will moderate pricing a bit, 109 00:05:10,320 --> 00:05:10,760 Speaker 5: how much. 110 00:05:10,680 --> 00:05:13,480 Speaker 2: You're trying to cater to the high end, which has 111 00:05:13,560 --> 00:05:15,360 Speaker 2: been perhaps recovering even. 112 00:05:15,160 --> 00:05:18,880 Speaker 5: More so, luxury has been exceedingly strong. But we have 113 00:05:18,920 --> 00:05:23,039 Speaker 5: a portfolio of thirty one brands across multiple price tiers 114 00:05:23,080 --> 00:05:27,560 Speaker 5: and price points. So in the luxury tier we continue 115 00:05:27,560 --> 00:05:31,840 Speaker 5: to see pretty strong pricing power. But that's just one 116 00:05:31,960 --> 00:05:35,159 Speaker 5: tier that we operate in. In fact, just last month 117 00:05:35,240 --> 00:05:38,560 Speaker 5: we acquired a brand called City Express, which signaled our 118 00:05:38,720 --> 00:05:41,320 Speaker 5: entry into mid scale for the first time, which is 119 00:05:41,360 --> 00:05:43,480 Speaker 5: now the lowest price tier that we operate in. 120 00:05:44,200 --> 00:05:47,320 Speaker 2: Peter, I'm wondering from your perspective if you've been seeing 121 00:05:47,440 --> 00:05:48,440 Speaker 2: a drop off. 122 00:05:48,360 --> 00:05:51,800 Speaker 3: With perspect to the. 123 00:05:50,920 --> 00:05:55,280 Speaker 2: Housekeeping some of the other amenities around the experience of 124 00:05:55,560 --> 00:05:57,000 Speaker 2: saying I have not. 125 00:05:57,120 --> 00:05:59,120 Speaker 4: Actually I've really enjoyed it. I think we'll continue. I 126 00:05:59,200 --> 00:06:01,120 Speaker 4: had a great trip down in Argentine. We did stay 127 00:06:01,120 --> 00:06:03,400 Speaker 4: at one of your hotels on those other places, and. 128 00:06:03,839 --> 00:06:06,120 Speaker 3: Did you pay him off before coming in? 129 00:06:06,760 --> 00:06:09,080 Speaker 4: What does strike mean we've been talking about, is are 130 00:06:09,120 --> 00:06:11,680 Speaker 4: you seeing resurgents in Asia? Travel to or travel to Asia? 131 00:06:11,720 --> 00:06:13,159 Speaker 4: That's something I've been hearing a little bit about. 132 00:06:13,279 --> 00:06:16,000 Speaker 5: Yeah, we are the and you almost have to look 133 00:06:16,000 --> 00:06:20,159 Speaker 5: at it China and the balance of Asia mainland China 134 00:06:20,279 --> 00:06:26,320 Speaker 5: is fully recovered, but again driven largely by domestic Chinese travel. 135 00:06:26,880 --> 00:06:32,240 Speaker 5: International airline seats into mainland China are only about forty 136 00:06:32,320 --> 00:06:36,560 Speaker 5: percent recovered to where they were pre pandemic, but the 137 00:06:36,640 --> 00:06:42,440 Speaker 5: balance of Asia Pacific, particularly markets like Japan Thailand, are 138 00:06:42,680 --> 00:06:45,839 Speaker 5: booming right now. In fact, I was looking at some 139 00:06:45,960 --> 00:06:48,440 Speaker 5: statistics somebody asked me a question about what are the 140 00:06:48,480 --> 00:06:52,720 Speaker 5: most popular summer destinations and the list that I looked at, 141 00:06:52,760 --> 00:06:56,520 Speaker 5: some of the destinations you would expect Italy, France, Greece, 142 00:06:56,880 --> 00:06:58,120 Speaker 5: but Japan was in. 143 00:06:58,040 --> 00:07:00,080 Speaker 3: The top five. Are there any markets you're getting out. 144 00:06:59,960 --> 00:07:05,479 Speaker 5: Of, Well, we suspended all our operations in Russia a 145 00:07:05,480 --> 00:07:09,400 Speaker 5: couple of years ago, but other than extreme circumstances like that, no, 146 00:07:09,600 --> 00:07:12,880 Speaker 5: We operate in one hundred and thirty eight countries today 147 00:07:13,280 --> 00:07:15,920 Speaker 5: and in our five hundred thousand room pipeline there are 148 00:07:15,920 --> 00:07:17,760 Speaker 5: another twenty new countries to build. 149 00:07:17,800 --> 00:07:20,320 Speaker 2: On Peter's question, there is this issue of doing business 150 00:07:20,320 --> 00:07:23,400 Speaker 2: in China, and we talked to every executive about how 151 00:07:23,440 --> 00:07:27,120 Speaker 2: complicated that is as an American company going into the 152 00:07:27,160 --> 00:07:31,160 Speaker 2: biggest rival right now. Economically, how much can you operate 153 00:07:31,240 --> 00:07:34,960 Speaker 2: freely there. How much conviction do you have in the 154 00:07:35,000 --> 00:07:37,640 Speaker 2: fact that the Chinese Communist Party will allow you to 155 00:07:37,680 --> 00:07:38,400 Speaker 2: do your business? 156 00:07:38,840 --> 00:07:41,520 Speaker 5: So our business model I think serves us well. There 157 00:07:41,600 --> 00:07:45,040 Speaker 5: we have eighty five hundred hotels globally, we only own 158 00:07:45,160 --> 00:07:48,520 Speaker 5: twenty of those physical assets. So our business model is 159 00:07:48,560 --> 00:07:52,960 Speaker 5: one of principally managing enfranchising hotels. Of the roughly five 160 00:07:53,040 --> 00:07:56,640 Speaker 5: hundred hotels we have in China today, almost the entirety 161 00:07:56,720 --> 00:08:00,200 Speaker 5: of that portfolio is owned by Chinese companies, and so 162 00:08:00,240 --> 00:08:03,080 Speaker 5: I think that serves us well, even against the backdrop 163 00:08:03,400 --> 00:08:05,320 Speaker 5: of some of the complexities of doing business. 164 00:08:05,440 --> 00:08:07,640 Speaker 2: Before we let you go, how much longer can this 165 00:08:07,720 --> 00:08:11,080 Speaker 2: trend of yolo and let's travel around the world really last? 166 00:08:12,000 --> 00:08:14,320 Speaker 5: You know, I don't see it ending anytime soon. I 167 00:08:14,400 --> 00:08:18,880 Speaker 5: think there was pre pandemic, a shift away from consumption 168 00:08:18,960 --> 00:08:22,880 Speaker 5: of hard goods towards investment and experiences, and if anything, 169 00:08:22,920 --> 00:08:28,160 Speaker 5: the pandemic served as an accelerant and caused that trend 170 00:08:28,560 --> 00:08:31,360 Speaker 5: to spread. A call across generations. 171 00:08:31,600 --> 00:08:34,120 Speaker 2: Tony Capowano of Marriott, thank you so much for being 172 00:08:34,160 --> 00:08:34,400 Speaker 2: with us. 173 00:08:34,440 --> 00:08:35,720 Speaker 3: I really appreciate it. BA